Hello,.
user
Hello, how can I help you today?
assistant
I am Cynthia Turner. Can you please change my reservation, due to an emergency?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thanks for approaching us.
assistant