Hi.
user
Hello. How can I assist you?
assistant
I am Cynthia Clark. Owing to an emergency, I would like to cancel my recent reservation. Can you please help me?
user
Yes, I can help you. Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for consulting us.
assistant