Hello.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. May I know your name to check the reservation details for cancellation?
assistant
Sure, my name is Kimberly Young.
user
Ok, I will get back to you in a while.
assistant
Ok.
user
There is no reservation to cancel on your name.
assistant
Ok, thank you.
user
Thank you for reaching us, have a good day.
assistant