Hello.
user
Hello. How can I help you?
assistant
Myself Charles Hernandez. Owing a n emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Give me a moment.
assistant
Ok, take your time.
user
Sorry Charles, there is no reservation is showing in our data base.
assistant
It's ok, not a problem.
user
Ok.
assistant
Thank you for the help.
user
Welcome. Thank you for choosing us.
assistant