Hi.
user
Hello. How may I aid you.
assistant
I want to change my reservation as I can no longer travel on my planned travel dates, can you please help me with that?
user
May I know your name?
assistant
Sure, I am Michelle Smith.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your fast service.
user