Hello.
user
Hello, how may I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
May I know your good name please?
assistant
Sure, my name is John Thomas.
user
Please wait for a mean while.
assistant
Ok.
user
Sorry Thomas, there is no reservation found as per your name to cancel it in your database.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
You are welcome.
assistant