Hi.
user
Hello, how can I oblige you?
assistant
I am not feeling well to travel so I want to cancel my recent reservation. Can you help me out?
user
Sure, I can cancel your reservation right now, before that I need to know your good name?
assistant
Ok, my good name is Sharon Jones.
user
One moment please, I will let you know the information and revert to you.
assistant
OK.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thanks for contacting us, have a happy day.
assistant