Hello.
user
Hello. How can I assist you?
assistant
I want to change my reservation as my plan to visit my home is postponed. Can you help with that?
user
Sure, I can help you and can I know your name for further proceeding?
assistant
My name is Melissa Rodriguez.
user
Thank you and I have found your reservation, can I know your new airport codes please?
assistant
My source point is DCA and my destination is ATL.
user
Can I know your travel dates please?
assistant
I will travel on July 25 and return on July 27.
user
Can I know your connection preference?
assistant
I prefer a connecting flight.
user
Sorry to inform you that there is no flight obtained on your travel dates to change your previous flight ticket booking.
assistant
Ok, thank you for the information.
user
You are most welcome and thank you for contacting us.
assistant