Hello, I am Samuel White.
user
Hello, How may I support you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in this?
user
Sure, We are happy to help you. Please hold on for a moment.
assistant
Sure, I will wait.
user
Thanks for holding on. Unfortunately we did not find any reservation with your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for making us to serve you regarding your cancellation process.
assistant