Hi.
user
Hello, how may I serve you today?
assistant
Due to some health issues, I want to cancel my reservation. Can you help me with that?
user
Sure, may I know your name?
assistant
Donna Rodriguez here.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant