Hi.
user
Hello. what can I do for you at this moment?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Can I know your good name for further proceedings?
assistant
I am Thomas Brown.
user
Ok, please wait for few minutes, let me check with your recent reservation status.
assistant
Ok.
user
Thank you for waiting. There is no recent reservation found on your name in our data base.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant