Hello.
user
Hello. How can I assist you?
assistant
Please change my existing reservation due to some health issues?
user
Sure, can I know your name please?
assistant
Sure, I am Karen Martin.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user