Hi.
user
Hello, how may I assist you today?
assistant
As I have planned a holiday trip with my friends on 09/29 but, suddenly I need to attend a client meeting in head quarters, so I need to change my reservation. Can you assist me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Joshua Miller is my name.
user
Ok, please wait a moment, let me check your reservation and let you know.
assistant
OK.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
Ok, no issues in that. Thanks for your response.
user
Thank you for availing us.
assistant