Hello.
user
Hello. How may I aid you?
assistant
I am Robert Walker. Due to sudden changes in the dates of summit which was going to held at place.So I would like to cancel my recent reservation. Can you please help me in cancellation?
user
Sure, please stand by.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, no problem at all. Thank you for your great information.
user
Thank you for choosing us.
assistant