Hello.
user
Hello. How may I guide you today?
assistant
Unfortunately, I want to cancel my reservation which is done recently due to health issues, can you please help me in this intent?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait for a while, I will get back with your details.
assistant
Sure, take your time.
user
May I know your name please?
assistant
Sure, my name is Frank Gonzalez.
user
I am sorry to say that there is no flight found under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your appreciable service.
user
Have a great day.
assistant