Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change my active reservation as my meeting was changed?
user
Sure, may I know your name please?
assistant
Gregory Johnson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there is no active reservation found with your name in our records.
assistant
Ok, no problem in that. Thank you.
user
Most welcome.
assistant