Hello.
user
Hello. How may I help you?
assistant
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
user
Sure, please let me know your name?
assistant
My name is Kenneth Jones.
user
Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant