Hello.
user
Hello, how may I support you today?
assistant
I am Debra Hill. I want to cancel my reservation due to heavy snowfall at my landing point.
user
Ok. please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no any reservation found on your name in our data base.
assistant
Ok, thanks for your help.
user
Thank you for visiting us, have a nice day ahead.
assistant