Hello. I am William White.
user
Hello, How can I serve you the best now?
assistant
I want to cancel my reservation due to bad weather at my source point. Can you help me?
user
Sure, I will help you with that. Please wait, let me check the reservation status.
assistant
Sure.
user
Thanks for waiting. Sorry, We did not find any reservation on your name to cancel it.
assistant
Ok, thank you.
user
Thanks for approaching us.
assistant