Hi.
user
Hello, how can I aid you for today?
assistant
Can you please help me in cancelling my recent reservation?
user
I am here to help you about that, can you please let me know your name to check the reservation status?
assistant
My name is Steven Phillips.
user
Please wait for a while to check in our booking list.
assistant
Sure.
user
Sorry Steven Phillips, there is no active reservation under your name to cancel your reservation.
assistant
Ok, No issues. Thank you.
user
You are welcome, thank you for reaching us.
assistant