Hello.
user
Hello. How may I render you at this moment?
assistant
I want to cancel my recent reservation. Could you help me?
user
Sure, may I know your good name please?
assistant
Emma Scott.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant