Hello.
user
Hello. How can I assist you today?
assistant
I am Joseph Allen.
user
Glad to meet you Allen.
assistant
I want to change my reservation due to heavy rain fall in my place, can you help me in that?
user
Sure, I am happy to help you with that. Please be hold on for a moment to check existence of reservation.
assistant
Sure.
user
Thank you for waiting. Sorry Allen, there is no reservation found under your name to change.
assistant
That's ok, might be my brother has changed. Thank you for your help.
user
May be yes. Thank you for choosing us, have a great day.
assistant