Hello.
user
Hello.
assistant
Brandon Edwards here.
user
How may I serve you today?
assistant
I would like to cancel my recent reservation as my exams cancelled, can you please help me with that?
user
Sure, we are here to assist you.
assistant
Thank you for accepting my request.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation on your name to cancel.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant