Hello.
user
Hello, how can I support you today?
assistant
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, my name is Dorothy Baker.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant