Hi.
user
Hello, how can I serve you today?
assistant
Due to health issue, I need to cancel my recent reservation. Can you please help in cancelling my ticket?
user
Sure, we are glad to help you. May I know your good name please?
assistant
Jack Martinez is my name.
user
There is no reservation found in your name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for approaching us, hope to serve you again.
assistant