Hello.
user
Hello, how may I assist you?
assistant
My name is Richard Wilson.
user
Hello Richard.
assistant
As my business meeting is postponed, can you please help me with changing my existing reservation?
user
Sure, wait a moment to check your previous reservation status.
assistant
Ok.
user
Sorry Richard, we don't found any reservation under your name.
assistant
That's ok. Thank you for the information.
user
Thank you for approaching us.
assistant