Hi.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
May I know your name please?
assistant
I am Jacob Adams.
user
Please wait a while.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, I think it has been cancelled already.
user
Thank you for opting us.
assistant
Thank you for your assistance.
user