Hello.
user
Hello. How can I assist you?
assistant
Can you please cancel my reservation, due to an emergency?
user
Sure, may I know your name please?
assistant
My name is Patricia Harris.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant