Hello.
user
Hello, how can I be your helping hand today?
assistant
Unexpectedly, my trip got cancelled due to some financial issues, so I need to cancel my previous ticket. Can you help me out in cancelling the ticket?
user
Sure, I will help you. To proceed further, may I know your good name please?
assistant
Yes, my name is Kevin Williams.
user
Ok, please wait for a while, I will database and revert back to you. Thanks for being so patience.
assistant
You are welcome.
user
There is no reservation found on your name.
assistant
It's ok, thank you for checking.
user
Thanks for connecting with us, have a great day.
assistant