Hi.
user
Hello, what can I do for you?
assistant
I am Katherine Perez. Actually, my holiday trip got cancelled due to some weather issues. Can you help me out?
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no previous reservation found on your name to cancel.
assistant
Oh! ok.
user
Thank you for reaching us.
assistant
Thank you for your quick response.
user
Have a great day.
assistant