Hello,. I am Rachel White.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation as I need to stay back in own city due to my house has collapsed by Floods. Could you please help me for cancellation?
user
Sure, give me a moment let me check and revert to you.
assistant
Ok.
user
Sorry to notify, unfortunately I did not found any reservation on your given name.
assistant
Thank you for your kind help.
user
Thank you for availing us.
assistant