Hi.
user
Hello, how may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Jacob Brown.
user
Ok, please hold on for a moment.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my website.
assistant
Ok, no issues with that. Thank you.
user
Thank you for choosing us, have a pleasant day.
assistant