Hello.
user
Hello, what help that you are seeking from my side?
assistant
Is this Central travel agency?
user
Yes, you are right place. This is a flight travelling agency only.
assistant
I want to cancel my reservation, because I got to know the service of Delta airlines is not good, so I want to cancel my  reservation.
user
Sure, I can help you. Can I know your name for searching?
assistant
My name is Michael Smith.
user
Please wait I will search for that.
assistant
Sure.
user
Sorry Smith, as per your requested information there is no reservation showing on your name to cancel it.
assistant
It's ok, thanks for your help.
user
Our pleasure to help you Smith. Have a nice day.
assistant
Thank you.
user