Hello.
user
Hello, how may I help you?
assistant
I just want to cancel my recent reservation, Can you please help me with cancellation?
user
Sure, may I know your name?
assistant
Thomas Carter here.
user
Thank you. Please wait for a while. Let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, thank you.
user
You are welcome and thank you for choosing us.
assistant