Hello.
user
Hello.
assistant
I am Patrick Wright.
user
How can I help you now?
assistant
As my sister's marriage has been postponed, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, wait a while.
assistant
Sure.
user
Thanks for waiting. No reservation was found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant