Hello.
user
Hello.
assistant
Rachel Phillips here.
user
How may I support you now?
assistant
Due to bad weather, I want to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I will help you. We found that there was no reservation on your name to cancel.
assistant
Ok.
user
Thank you for picking us.
assistant
Not an issue, thank you.
user