Hello.
user
Hello. How can I help you today?
assistant
I am Christine Young. I planned to cancel my reservation due to some issues in my location, can you help me out please?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome, have a nice day.
assistant