Hello. I am Carolyn Collins.
user
Hello, how may I guide at this moment?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our data base.
assistant
Not an issue, tanks for your information.
user
Thank you for reaching us.
assistant