Hello.
user
Hello, how best can I aid you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, please share your good name?
assistant
Thank you. Myself Ronald Williams.
user
Please stand by.
assistant
Sure, take your time.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Oh! It may nor booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you.
assistant
Most welcome.
user