Hello.
user
Hello, how can I assist you?
assistant
I would like to change my flight reservation as I am unwell, please help me.
user
Ok, please can I know the name on which the reservation is done to change it?
assistant
Thank you very much. I am Emma Phillips.
user
Ok, please wait a moment. I will check.
assistant
Sure.
user
Sorry, there are no reservation been found to change as per the records.
assistant
Not an issue. Anyway, thank you for the information.
user
Thank you for choosing our agency.
assistant