Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Brian Robinson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant