Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to change my reservation. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please share your name to check your reservation status?
assistant
Sure, Nicole Martin here.
user
Ok, please give me a moment.
assistant
Sure, take you time.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant