Hello.
user
Hello, how may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
My name is Sarah Brown.
user
Ok, please wait for a while.
assistant
Ok, I will wait for you response.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant