Hello.
user
Hello, how may I help you?
assistant
I am Steven Hill. Can you please help me with cancelling my recent reservation?
user
Sure, please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant