Hello.
user
Hello. How may I oblige you today?
assistant
I would like to cancel my reservation as my press meet got cancelled. Can you help me with the cancellation?
user
Sure, can I know on which name your ticket has been booked in past?
assistant
Sure, I was reserved on the name of Barbara Roberts.
user
Ok, wait a moment I will check whether the reservation is available or not.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on this name.
assistant
Ok, thank you for the information.
user
Thanks for approaching us.
assistant