Hello.
user
Hello. How may I assist you today?
assistant
Carol Williams here.
user
Welcome to flight booking agency Carol.
assistant
I planned a trip to New York but because of financial issues, I want to cancel my reservation. Can you help me?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation status.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us, have a great day.
assistant