Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I will help you with that. Can I know your good name please?
assistant
Thank you. I am Robert Harris.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant