Hello,.
user
Hello. May I know, How can I be your helping hand?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I will help you in that.
assistant
Thank you.
user
 Can you mention your name, to check your reservation status?
assistant
Sure, I am Thomas Williams.
user
Ok, Please hold on for a second.
assistant
Sure.
user
Thanks for your time.
assistant
My pleasure.
user
Sorry Thomas Williams, there is no active reservation on your name to change it.
assistant
Ok, no issues. Thanks for your response.
user
Thanks for visiting us.
assistant