Hello.
user
Hello. How can I help you today?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Joseph Green.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant