Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please share your name to check your details.
assistant
My name is Amanda Martin.
user
Thank you for sharing your details. Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant