Hi.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation as my exams got cancelled due to bad weather. Can you help me with that?
user
Sure, may I know your name to check the reservation status and revert you?
assistant
Thank you for considering my request, my name is Jason Miller.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
We could not find any reservation by the name you provided.
assistant
Not an issue with that, it might be not booked properly. Anyways thank you for the information.
user
Thank you for picking us.
assistant