Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. Please mention the name for checking the reservation.
assistant
Sure. My name is Christopher Nelson.
user
Please give me a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for checking.
user
Welcome, have a great day.
assistant