Hi.
user
Hello. How can I help you today?
assistant
Can you hep me in changing my recent reservation?
user
I am here to help you with that.
assistant
Thank you.
user
I would like to know your name to change your recent reservation.
assistant
I am Carol Williams.
user
Sorry to inform this, no reservation is found on your name in our database.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant