Hello.
user
Hello.
assistant
My name is Deborah Phillips.
user
How may I help you? Glad to meet you Phillips.
assistant
Due to bad weather conditions in NYC, I would like to postpone my trip. Could you help me in changing the reservation?
user
Sure, please wait a moment I will check it out whether your reservation existed or not.
assistant
Ok.
user
Ok, thanks for your patience, but there is no reservation found in your name.
assistant
That's ok. Anyways I will book a new ticket. Thank you for your time.
user
Thank you for consulting us.
assistant