Hello.
user
Hello, how can I guide you for today?
assistant
I need to change my recent reservation, can you please help me?
user
I will help you with that.
assistant
Ok.
user
May I know your name?
assistant
Myself Barbara Jackson.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
I will be waiting for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant