Hello.
user
Hello. How can I assist you today?
assistant
Donna Phillips here. I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, I will wait.
user
Donna, there is no reservation found under your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant