Hi.
user
Hello, how can I assist you for the day?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
May, I know your good name?
assistant
I am Jessica Roberts.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant