Hello.
user
Hello. How can I aid you?
assistant
I am Deborah Martinez. I need to amend my reservation due to some crisis in my location, can you render me?
user
Sure, I am glad to help you in modifying your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your previous reservation status.
assistant
Sure, take your own time.
user
Sorry Deborah, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, no problem. Thank you for your information.
user