Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, can you please help me with your good name?
assistant
I am Katherine Thompson.
user
Please wait.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant