Hello.
user
Hello. How can I help you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
My reservation was done under the name William Garcia.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant