Hi.
user
Hello.
assistant
My name is Cynthia Martin.
user
How may I guide you today?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant