Hello.
user
Hello, how may I assist you at present?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I am here to help you with cancellation.
assistant
Thank you for considering my request. Myself Brian Smith.
user
Thanks for providing your name, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for availing us.
assistant