Hello.
user
Hello, how can I guide you for today?
assistant
I am Kevin Turner. I have booked a flight ticket but the travelling details are wrongly printed. So, I need to modify that. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time to check the status.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thanks a lot for providing the information.
user
Thank you for contacting us, have a nice day.
assistant