Hi.
user
Hello, how can I assist you for the day?
assistant
Could you please help me to cancel my recent reservation?
user
May, I know your good name?
assistant
I am Jacob Baker.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for opting us.
assistant