Hi. I am Amy Edwards.
user
Hello, how may I assist you today?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues.
user
Sure, we are glad to help you. Please wait for a while.
assistant
Sure, take your time.
user
Sorry we did not find any reservation with your name.
assistant
That's fine, thanks for the information.
user
Thank you for reaching us.
assistant