Hello. My name is Helen Wilson.
user
Hello, do you need any help from us?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make cancel further.
assistant
Not to worry, thank you.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Thank you for the information.
user
You are welcome, have a great day.
assistant