Hello.
user
Hello, how can I help you?
assistant
My meeting got postponed as of now, so I need to change my existing reservation. Can you help me in amending the reservation status?
user
I am glad to help you with your concern. To check with the status may I know your name?
assistant
Sure, the ticket has been reserved on the name Rachel Brown.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
My pleasure.
user
Rachel Brown., regret to inform that there is no active reservation found under your name to amend it.
assistant
That's ok, it might went wrong while at the time of booking due to some server issues. Thank you for the information.
user
Thank you for connecting with our agency.
assistant