Hello.
user
Hello, do you need any help from us?
assistant
I want to change my reservation as my magic show event which I need to attend got postponed. Can you help me?
user
Sure, could I have your name please?
assistant
I am Carol Phillips.
user
Ok, please allow me a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok fine, thanks for information.
user
You are welcome, have a great day.
assistant