Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are here to help you. May I know your name please?
assistant
Thanks, my name is Stephanie Brown.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Anyway, thanks for the information.
user
Thank you for contacting us.
assistant