Hello.
user
Hello.
assistant
Jacob Anderson here.
user
How may I aid you today from my end?
assistant
Due to sudden health issue, I am not able to travel in a flight. So I would like to change my reservation to some other date. Can you please help me out with that?
user
Sure, I am glad to help you out. Please allow me a moment to check whether any active reservation found on your name in our database.
assistant
Thank you, take your time.
user
Sorry Jacob Anderson, there is no existing reservation on your name in our status.
assistant
Oh! I think my ticket was not booked due to server issue at the time of my booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant