Hi.
user
Hello, how may I aid you?
assistant
I am James Collins. Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I can help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us.
assistant