Hi. Samuel Jones here.
user
Hello. How may I help you?
assistant
I want to cancel my reservation due to financial issues, can you help me?
user
Please wait for a moment.
assistant
Sure, I will wait for your reply.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
Ok, thank you for your help.
user
Most welcome.
assistant