Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, may I know your name?
assistant
I am Gary Jackson.
user
Give me a minute.
assistant
Take your time.
user
On your request, we have successfully cancelled your reservation.
assistant
Thank you for the support.
user
Thank you for reaching us.
assistant