Hello. Timothy Mitchell here.
user
Hello Timothy, how may I assist you?
assistant
Due to high fever, right now I am unable to travel. So, can you alter my ticket?
user
Sure, I will help you with this.
assistant
Thanks.
user
Please, wait a moment. Sorry Timothy, there is no reservation found on your name in our data base.
assistant
It's ok. Thank you for searching.
user
Welcome.
assistant