Hello.
user
Hello, how may I oblige you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, Dorothy Phillips is my name.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
That's Ok, thanks for your response.
user
Thank you for opting us.
assistant