Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, may I know your name for finding your reservation?
assistant
Sure, myself Debra Moore.
user
I am sorry to say, no reservation found on your name.
assistant
Oh! May be booking has not done properly.
user
Thank you for using our service.
assistant
Anyway, thank you for your time.
user