Hello.
user
Hello, how can I help you today?
assistant
Patrick Hall here. Can you please help me out with cancellation of my previous booking?
user
Sure, please wait a moment.
assistant
Ok, I will be waiting for your response.
user
Sorry to say, no reservation found with your name.
assistant
Oh! No problem, thank you for checking.
user
Thanks for reaching us.
assistant
Most welcome.
user