Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my existing reservation.
user
Sure, can I have your name please?
assistant
I am Gary Rodriguez.
user
OK, can you please hold on a moment, I will get back you. Thanks for waiting.
assistant
OK.
user
We are sorry to say you that we have not found any reservation on your given name.
assistant
Thanks for your prompt service.
user
Thank you for choosing us, have a great day ahead.
assistant