Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, can I know your name please?
assistant
My name is Jennifer Jackson.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting. We found reservation on your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant