Hello.
user
Hello, how may I aid you?
assistant
I have to change my travelling dates in my previous reservation as my planned event got postponed. So please help me with that.
user
Sure, I am here to help you. May I know your name?
assistant
Thank you. Myself Elizabeth Scott.
user
Please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry Elizabeth Scott, no reservation is available by your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for approaching us.
assistant
Most welcome.
user