Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name please?
assistant
Ok, my name is Carol Martin.
user
Ok, please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found with your given name.
assistant
That's fine. Thank you for your service.
user
Thank you for opting us.
assistant