Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under name. Can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Virginia Edwards.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user