Hello.
user
Hello.
assistant
I am John Garcia.
user
How may I help you?
assistant
I would like to modify my previous flight ticket booking, can you please help me?
user
Sure, I am gleeful to help you. Can you please hold on for a moment?
assistant
Sure, I will wait for your response.
user
Sorry to inform you, there is no reservation under your name to modify.
assistant
Ok, that's fine. Thank you for your valuable information.
user
Thanks a lot for choosing our travel agency.
assistant
You are welcome.
user