Hi.
user
Hello.
assistant
I am William Garcia.
user
How may I amend you today?
assistant
I just want to cancel my recent reservation, due to my baseball tournament has been cancelled.
user
Ok.
assistant
Can you please cancel my ticket?
user
Sure. Please wait, I will check and revert to you.
assistant
Sure.
user
I am happy to say you, we found a reservation on your name. Shall I cancel?
assistant
Ok, proceed.
user
Your reservation is cancelled.
assistant
Thank you for your kind help.
user
Thank you.
assistant