Hi.
user
Hello. How can I help you now?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with that. May I know your good name to check your reservation status?
assistant
I am Jessica Scott.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry to say that, we have not found any active reservation on your name in our records.
assistant
No issues. Thank you.
user
Thank you for reaching us.
assistant