Hello.
user
Hello.
assistant
I am Kevin Baker.
user
Baker, how may I guide you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure Baker, I will help you for that. Let me check your reservation status in our records.
assistant
Sure, take your time.
user
Baker, sorry for inconvenience no reservation is found on your name in our database.
assistant
That's ok, thank you for your information.
user
You are most welcome.
assistant