Hello.
user
Hello. How may I serve you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, I will help you. Let me know your good name to check the previous reservation?
assistant
Cynthia Martinez here.
user
Please, standby.
assistant
Ok.
user
Thanks for your time. We have not found any reservation with your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant