Hello.
user
Hello. How can I help you?
assistant
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you with that, for that may I know your name please?
assistant
Sure, my name is Richard Garcia.
user
I am sorry no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant