Hello.
user
Hello, how can I help you?
assistant
As my meeting got postponed with my client at New York, can you please help me in changing my existing reservation to New York?
user
Please may I know your name?
assistant
Sure, the ticket has been reserved on the name Ruth Jones.
user
Please wait a while.
assistant
Sure, I will wait for your response.
user
Sorry to say, we have not found any reservation on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant