Hello.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Could you please help me with cancellation?
user
Sure, please mention your name to track your details.
assistant
My name is Alexander Carter.
user
Ok Alexander Carter, no reservation was found based on your name.
assistant
No problem, thank you for your information.
user
Thanks for availing us.
assistant