Hello.
user
Hello, how may I assist you today?
assistant
Suddenly, I fallen sick.So I want you to cancel my reservation. Can you help me?
user
Sure, may I know your name to proceed further?
assistant
Check the reservation details on Elizabeth Campbell.
user
I am really sorry for to tell you, I cannot find any reservation with your name.
assistant
That's ok.
user
Thanks for contacting us.
assistant
Thank you for your information.
user
It's my pleasure.
assistant