Hello.
user
Hello.
assistant
I am Michael Johnson.
user
How can I guide you now?
assistant
I want to change an existing reservation, Can you please help me in that?
user
Ok, please allow me to check with your previous booking for a moment.
assistant
Sure.
user
Sorry to inform you Michael Johnson, there is no reservation found by your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for choosing us. Have a nice day.
assistant