Hello.
user
Hello. How can I aid you at this moment?
assistant
My name is Samantha Roberts, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please allow me a moment to check for your previous reservation status is active or not.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant