Hello, I am Rebecca Edwards.
user
Hello, how may I assist you for the day?
assistant
I want to cancel my trip due to an urgent meeting with my client. Can you aid me in cancelling my ticket?
user
Rebecca Edwards, can you please tell me your travelling dates? Ok, please wait for a moment.
assistant
Please cancel my ticket by searching with my name.
user
Thank you for waiting.
assistant
Welcome.
user
I could not find any reservation by your name.
assistant
That's ok, It might been already cancelled by my spouse. Thank you for checking.
user
Thank you for reaching our assistance.
assistant
You are welcome.
user