Hi.
user
Hello.
assistant
Virginia Hill here.
user
What can I do for you today?
assistant
I got a mail from my higher authorities to attend a meeting very urgently, please cancel my recent reservation.
user
Sure, please wait for a minute.
assistant
Ok.
user
Are you sure, that you have booked with this name?
assistant
Yes, I am pretty sure.
user
Then sorry, there is no reservation.
assistant
Oh! may be something went wrong while reserving the ticket, that's ok. Thank you for your information.
user
Thank you for approaching us.
assistant