Hello.
user
Hello, how may I serve you at this moment?
assistant
Robert Roberts here.
user
Sure, I will help you. Please send your travelling dates.
assistant
I want to cancel recent reservation due to heavy rains. Can you help me in this one?
user
Ok, I will help you. Please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation existing on your name.
assistant
That's ok, thank you for giving the information.
user
You are welcome, have a nice day.
assistant