Hi.
user
Hello, how can I help you?
assistant
I am Eric Johnson. Due to an emergency work, I could not attend my documentation.So I would like to change my existing reservation. Can you please help me?
user
Sure, we are here to help you. Please allow me to check your details.
assistant
Sure.
user
I have checked our reservation list but could not find any reservation on your name to do modification.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for consulting us.
assistant