Hi.
user
Hello, how may I assist you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your name?
assistant
I am Jason Hernandez.
user
Please wait a moment, I will check the reservation data list and I will inform you.
assistant
Ok.
user
Sorry Jason Hernandez, there is no active reservation on your name.
assistant
Thank you.
user
Thank you.
assistant