Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, I am here to help you with that. Can you please help me with your name?
assistant
Jeffrey Perez.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name in our database. Thank you for reaching us, have a nice day.
assistant