Hi. I am Gary Taylor.
user
Hello, how may I assist you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
user
Sure, please wait.
assistant
Ok.
user
There is no reservation on your name.
assistant
That's ok.
user
Thank you so much.
assistant
Thank you for the response.
user