Hi.
user
Hello.
assistant
I am Melissa Walker.
user
How may I guide you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Please allow me to check for a moment.
assistant
Sure.
user
May I know your airport codes?
assistant
My source is DCA and destination is PHL.
user
What are your planned dates for this journey?
assistant
My travelling dates are 04/10 to 04/12.
user
Ok, do you need a direct flight?
assistant
I need a connecting flight.
user
Flight-1020 is available for you with 1 connection. Can I book it?
assistant
You can book it.
user
Your ticket is reserved.
assistant
Thank you.
user
THank you for choosing us.
assistant