Hi.
user
Hello, how can I be your helping hand today?
assistant
I just want to cancel my reservation due to some health issue, can you help me out?
user
Sure, I am happy to help you. May I know your name please?
assistant
I have made my reservation on the name Emma Brown.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
assistant
No issues, thank you for your information.
user
Thanks for your approach.
assistant