Hello.
user
Hello, how can I aid you?
assistant
I am David Hernandez. Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Can you help me with this?
user
Sure, give me a moment. Thank you for your time. We didn't found any reservation according to your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for opting us.
assistant