Hello.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation due to some family problems. Can you please help me with this?
user
Ok, please mention your name to check with my booking.
assistant
Sure, I am Shirley Martin.
user
Ok, give me a moment to check with availability.
assistant
Ok, take your time.
user
Shirley Martin, there is no reservation in our data base by your name. Thank you for choosing our services.
assistant
Thank you for checking.
user