Hi.
user
Hello, how may I help you?
assistant
Can you help me to change my reservation to next week?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sure, my name is James Adams.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
No issues, thank you for your time.
user
Thank you very much for contacting our agency.
assistant