Hello, I am Jonathan Thompson.
user
Hello, how may I help you today?
assistant
My scheduled examination dates have been postponed so I want to change my existing reservation, can you please help me with that?
user
Sure, Please wait I will get back to you. Thanks for waiting, we have not found any flight reservation with your given name.
assistant
Ok, no issues. Thanks for your information.
user
Ok, thanks for connecting us.
assistant
Thank you.
user