Hello.
user
Hello, how can I be your helping hand today?
assistant
I just want to cancel my recent reservation, due to bad weather conditions. Can you please help me?
user
Sure, I am glad to help you.
assistant
Thanks for accepting my request.
user
May I know your name please?
assistant
Sure, please check my reservation on the name of Amy Smith.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, thanks for your service.
user
Thank you for choosing us.
assistant