Hello.
user
Hello, how can I help you?
assistant
I am Jacob Gonzalez. Would you please help me with changing my reservation to new travel dates?
user
Please wait a while.
assistant
Sure, get back with the proper information.
user
Sorry to say, there is no reservation on your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for contacting us.
assistant