Hello.
user
Hello, how may I aid you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, we are perky to help you.
assistant
Thank you for your response.
user
May I know your name?
assistant
Sure, my name is Raymond Wilson.
user
Ok, please wait.
assistant
Ok.
user
Thank you for your time, No reservation was found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant