Hi. This is Michelle Clark, from Dallas.
user
Hello, How may I assist you?
assistant
Recently I made a reservation and now the trip has been postponed due to some issues. Can you help me in changing my ticket?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
That's ok, not an issue. Thanks for your effort.
user
Thank you for choosing us.
assistant