Hello. I am Samuel White.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thank you for your help.
user
Ok, thank you for opting us.
assistant