Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due my planned programme got cancelled so please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please to check the reservation status?
assistant
Sure, please check the reservation with the name of Carolyn Baker.
user
Please give me a minute.
assistant
Sure, I will wait for your response.
user
Baker, there is no reservation found with your details.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your valuable time.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user