Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I'll try to help you in cancellation. May I know your name to check the reservation list?
assistant
Myself Patricia Wilson.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant