Hello.
user
Hello, how may I assist you today?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, please let me know your name to cancel your reservation?
assistant
Amy Adams here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, no reservation found on your name to cancel your reservation.
assistant
No problem, Thank you.
user
Thanks for contacting us.
assistant