Hi,.
user
Hello.
assistant
I am Elizabeth Lopez.
user
Lopez, how may I help you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I can do that for you. Please wait, let me check your reservation status in our database.
assistant
Ok.
user
Sorry Lopez, I did not find any reservation under your name in our database.
assistant
Ok, thanks for sharing the information.
user
You are welcome and thank you for choosing us.
assistant