Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, may I know your name please?
assistant
I am Michael Collins.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant