Hello.
user
Hello, how may I assist you?
assistant
I would like to change my recent reservation due to some personal issues, can you help me?
user
Sure, may I know your good name please?
assistant
I am Deborah Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, thank you for giving information.
user
Thank you for approaching us.
assistant