Hello.
user
Hello.
assistant
I am Dennis Lopez.
user
Dennis Lopez. How may I help you?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, give me a moment, I will let you know the status of your reservation.
assistant
Ok.
user
Sorry to inform that there is no reservation by the name Dennis Lopez.
assistant
Ok, no problem.
user
Thank you approaching us.
assistant
Thank you for your help.
user