Hello. I am Emily Lee.
user
Hello, how can I serve you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, We are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant