Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, may I know your name?
assistant
Sure, My name is Rebecca Phillips.
user
Thank you. Please wait for a moment, let me check your reservation status.
assistant
Sure.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, thanks for your service.
user
You are most welcome.
assistant