Hello.
user
Hello, how can I assist you now?
assistant
I want to cancel my recent reservation, can you please help me?
user
Ok, please mention your name to check with your previous booking.
assistant
The ticket is reserved under the name Brian Harris.
user
I have found your reservation, please allow me to cancel it.
assistant
Sure, please cancel.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant