Hi.
user
Hello, how can I aid you?
assistant
I am Melissa Jackson. Would it be possible to change my reservation, which I have done with my name?
user
Sure, please let me check your current reservation status.
assistant
Ok.
user
Sorry to inform you that we didn't find any reservation on your name to change.
assistant
That's ok, thank you for the response.
user
Thank you.
assistant