Hello. I am Brenda Wilson.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant