Hello.
user
Hello, how may I assist you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Ok, hold on for a moment. Let me check in our data base.
assistant
Sure, my name is Brandon Anderson.
user
Ok. Sorry Anderson, there are no flights reserved under your name.
assistant
Ok, no issues. Thank you for checking.
user
Welcome. Thank you for choosing us.
assistant