Hello, I am Paul Brown.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation as my tour got cancelled. Please help me out.
user
Just hold on a moment, let me check and revert to you.
assistant
Ok, take your time.
user
Sorry to inform Paul Brown, we did not found any reservation with your given name.
assistant
No problem, thank you for the response.
user
Thank you for reaching us.
assistant