Hi.
user
Hello. How may I help you?
assistant
Melissa Scott here. Do you have any flight from CLT to PHX?
user
Ok, please mention your travel dates too.
assistant
My travelling dates are 06/16 and 06/18. Make sure that connection must be 0.
user
Sorry for the inconvenience, there is no direct flight for you on your preferable dates.
assistant
That's fine, thanks for your help and information.
user
Thanks for contacting us.
assistant