Hi.
user
Hello, how may I aid you?
assistant
I am Sandra Lopez. I need to cancel my reservation to some crisis in my location, can you help me out?
user
Sure, I am here to help you out with that.
assistant
Sure.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Lopez, we found your reservation in our records. Shall I proceed to cancel your reservation?
assistant
OK, please cancel it.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Welcome, have a great day.
assistant