Hi.
user
Hello. How may I help you?
assistant
I am not feeling good, can you please help me to cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Andrew Hill is my name.
user
Please be on hold.
assistant
OK.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for reaching us.
assistant