Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in changing my reservation?
user
Sure, may I know your name?
assistant
I am Brandon Phillips.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant