Hi.
user
Hello, how can we best assist you?
assistant
Due to heavy Tornado's, I want to cancel my recent reservation. Will you help me in this cancellation?
user
Sure, may I know you good name please?
assistant
I am Michael Moore.
user
Thanks for giving your name.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Thank you for your information.
user
Thanks for connecting with us. Wish you a great day.
assistant