Hi, I need to cancel my recent reservation due to my sudden health problem. Can you help me?
user
Hello, I will help you. To proceed further, I need to know your name.
assistant
Ok, Barbara Carter is my name.
user
Please wait for a moment.
assistant
Sure, take your time.
user
There is no reservation found on the name of Barbara Carter.
assistant
No problem, thanks for the information.
user
Thanks for connecting us.
assistant