Hello.
user
Hello. How can I assist you today?
assistant
I have to change my travelling dates in my previous reservation due to my planned event got postponed. So please help me with that.
user
Sure, please mention your name for checking the reservation status.
assistant
Ok, I am Deborah Nelson.
user
There is no reservation found under your name.
assistant
Ok, not an problem. Thank you for your information.
user
Welcome, have a great day.
assistant