Hello, I am Frank Lopez from Washington.
user
Hello, how may I support you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, we couldn't find any reservation on your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant