Hello,.
user
Hello,.
assistant
I am Raymond Wilson.
user
How can I render you today?
assistant
I just want to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me with that?
user
Sure, please wait.
assistant
Ok.
user
Thanks for waiting. There is a reservation found on your name. Shall I proceed with cancellating?
assistant
Ok, proceed.
user
Your ticket has been cancelled. Thank you for opting us.
assistant
Thank you for cancelling my ticket.
user