Hello.
user
Hello. How may I help you?
assistant
My name is Matthew Young.
user
Nice to meet you Matthew Young.
assistant
I need your help in cancelling my recent reservation as my trip got preponed.
user
Ok, please wait a moment.
assistant
Ok.
user
Actually, there is no reservation found on your name.
assistant
Ok. Thank you for your time.
user
Thank you for contacting us.
assistant