Hello.
user
Hello. How can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am glad to help you with that. May I know your name?
assistant
My reservation was done under the name Andrew Robinson.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant