Hello.
user
Hello. How can I help you at this moment?
assistant
My name is Christopher Gonzalez. I want to change my reservation as there is heavy rain forecast, can you please help?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us, have a nice day.
assistant