Hello.
user
Hello. How may I be of your service?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are mirthful to assist you. Please share your name.
assistant
My name is Ronald Davis.
user
Thank you for providing your name, give me some time.
assistant
Sure, take your time.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for approaching us.
assistant