Hello. I am Brandon Phillips.
user
Hello. How may I aid you today?
assistant
I need to change my existing reservation, as my exam scheduled got postponed. Please help me in changing?
user
Sure, I am here to help you.
assistant
Thank you.
user
Give me a minute, please.
assistant
Ok.
user
Thanks for your time. I am sorry to inform you that, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant