Hello.
user
Hello. May I know your name Please?
assistant
I am Margaret Lopez.
user
Nice to meet you Lopez. How may I assist you today?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done. Can you help me out of it?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry Lopez, I cannot find any reservation with your name.
assistant
Ok, thank you.
user