Hello.
user
Hello. How may I assist you?
assistant
I am Eric Brown. I had planned to go on a vacation, but it was cancelled.Can you cancel my  recent reservation?
user
Sure, I will help you. Please give me a minute.
assistant
Sure, give me a moment.
user
Sorry to inform you, there is no reservation found under your name.
assistant
sure, take your own time. That's fine.
user
Thank you for contacting us.
assistant
Thank you for spending your time in talking to me.
user