Hello.
user
Hello. How can I help you for the day?
assistant
I am a film director and I have reserved a flight ticket to shoot a new video song in Orlando location but suddenly one of our team member meet with an accident, so we have postponed the shooting and I am in a busy schedule. can you please help me in flight ticket cancellation?
user
Sure, I will help you with that booking.
assistant
Thank you for your response.
user
May I know your name please?
assistant
Sure, my name is Emma Roberts.
user
sorry to say that, there is no reservation found with your name in our database to cancel it. Thank you for contacting us, have a great day.
assistant
Ok, no problem. I think my manager might be cancelled that one. Thank you for your immediate response.
user
You are welcome.
assistant