Hello.
user
Hello. How may I be your helping hand?
assistant
Due to heavy rain, I want to cancel my reservation.
user
Ok.
assistant
Can you help me?
user
To cancel your reservation, may I have your name?
assistant
John Rodriguez here.
user
Sorry, there was no reservation on your name.
assistant
No problem, Thank you.
user
Thank you for consulting us. Have a good day.
assistant