Hello.
user
Hello, how can I guide you for today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know you name?
assistant
My name is Kenneth Parker.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! That seems something went wrong while making the reservation previously. Anyways, thank you for your time.
user
Thank you for contacting us, have a nice day.
assistant