Hello, I am Jonathan Brown.
user
Hello. How can I aid you?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, please allow me a moment to check for the status.
assistant
Take your time.
user
Thank you for waiting.
assistant
Welcome.
user
Here, I have found your reservation and I have cancelled it.
assistant
Thank you for the support.
user
Thank you for reaching us.
assistant