Hi.
user
Hello.
assistant
Larry Nelson here.
user
How may I assist you?
assistant
I want to cancel my reservation as I met with an accident. Can you please do that for me?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Larry, no reservation has been found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant