Hello.
user
Hello. What can I do for you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, can you please tell me your name for checking your reservation status?
assistant
Sure, my name is Brenda Green.
user
Green, I have not found any reservation by your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us and have a nice day.
assistant