Hi.
user
Hello, how can I help you out?
assistant
Could you please cancel my recent reservation due to my health issue?
user
Sure, I am glad to help you. May I know your good name?
assistant
My name is Eric Lee.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant