Hello.
user
Hello. How may I be of your address?
assistant
I am Thomas Nelson, I want to change my recent reservation as my interview got postponed.
user
Sure, please wait a moment I will check the reservation by this name.
assistant
Please do this for me.
user
Sure. Wait a moment.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found by this name.
assistant
Its Ok, Thanks for your assistance.
user
Thanks for contacting us, have a nice day.
assistant