Hi.
user
Hello, How can I assist you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
user
Sure, May I know your name?
assistant
Anthony Nelson.
user
Please wait a second.
assistant
Ok.
user
Sorry, No flights found with your chosen dates.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant