Hello.
user
Hello.
assistant
I am Stephen Parker.
user
How can I help you?
assistant
I am planning o cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Please wait a moment to check the reservation status.
assistant
Thank you.
user
Sorry, no reservation found by your name.
assistant
That's fine, thank you for your service.
user
Thank you.
assistant