Hello.
user
Hello.
assistant
I am Brenda Parker.
user
How can I assist you now?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that. Please wait a  moment to check your reservation status.
assistant
Sure.
user
Sorry Brenda Parker, no reservation has found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant