Hi.
user
Hello. How may I help you?
assistant
Can you help me to change my reservation to next week?
user
I am happy to help you, may I know your name to check your reservation?
assistant
Sure, I am Jeffrey Brown.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
No issues, thank you for your time.
user
Welcome, have a good day.
assistant