Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, may I know your name please?
assistant
My name is Jeffrey Campbell.
user
Ok, please wait.
assistant
Ok.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Anyway, thanks for the information.
user
Most welcome.
assistant