Hi, I am Betty Martinez. Due to demise of my Grandfather, I want to cancel my recent reservation.
user
Hello, Betty Martinez.
assistant
Can you please help me for cancellation?
user
Sure, I will help you. Wait for a moment.
assistant
Sure.
user
Thanks for your time. Unfortunately, There is no reservation found with your name.
assistant
Ok, not an issue. Thanks for your help.
user
Thank you for reaching us.
assistant