Hello.
user
Hello, how can I assist you today?
assistant
Margaret Taylor here, due to sudden changes I want to change my reservation. Can you please help me with it?
user
Sure, I will be happy to assist you. Please wait for a while.
assistant
Ok.
user
Unfortunately, no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thank you for availing us.
assistant