Hello.
user
Hello, how may I guide you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please wait for a moment.
assistant
Sure.
user
May I know your good name please?
assistant
My name is Anthony Taylor.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, not an issue. Thank you for providing information.
user
You are welcome.
assistant