Hi.
user
Hello, how may I assist you?
assistant
Owning an emergency I would like to cancel my resent reservation. Can you help me with it?
user
Sure, may I know your good name please?
assistant
I am Shirley Walker.
user
Thanks for giving your name, there is no reservation on your name.
assistant
Its ok, thank you for your information.
user
Thanks for choosing us, have a good day.
assistant