Hello, my name is William Taylor.
user
Hello, how may I aid you?
assistant
Ok, please help me with the cancellation of the reservation I had done a week ago.
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok, thank you for positive response. I will wait.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
That is ok, thank you for the information provided.
user
Thanks for reaching us, have a nice day.
assistant