Hi, Stephanie Williams here.
user
Hello, how can I aid you?
assistant
Due to heavy Snowfall in my destination place, I want to change my existing reservation.
user
Sure, let me check the reservation.
assistant
Sure.
user
We found a reservation on your name. Can you please provide your new journey dates?
assistant
Ok, My journey dates are on 03/25 to 03/27.
user
May I know your airport codes?
assistant
Sure, My airport codes are from FL - MCO to NC - CLT.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Sorry to say that we did not find any flights based on your specified details.
assistant
Fine, no problem. Thanks for your kind service.
user
Thank you for reaching us. Have a great day.
assistant