Hello.
user
Hello. How may I aid you at this moment?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I am happy to help you in cancelling. Please, provide me your name to proceed further.
assistant
Thank you. Myself Christine Thomas.
user
Ok, please wait for a while.
assistant
Sure.
user
We have found a reservation on your name. Shall I cancel the reservation?
assistant
Ok, please cancel it.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for helping me out.
user
My pleasure.
assistant