Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation as my meeting with my lawyer got postponed. So, I request you to please cancel my recent reservation.
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, my name is Robert Thomas.
user
Please wait for a while.
assistant
OK.
user
Thanks for your time, we found a reservation on your name and it has been cancelled.
assistant
Thanks a lot for fulfilling my request.
user
Thank you for choosing us, have a good day.
assistant