Hello.
user
Hello. How may I help you out?
assistant
Can you please help me with my flight ticket changing process?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Thank you and my name is Barbara Carter.
user
Sorry, there are no reservations found in our database.
assistant
Not an issue with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant
Welcome.
user