Hello.
user
Hello.
assistant
I would like to cancel my reservation because our region got hit with cyclone. Can you help me?
user
Ok, I can proceed to search for your reservation.Can you please tell me your name?
assistant
My name is Lisa Nelson.
user
Sorry, Lisa no reservation found on your name.
assistant
Oh! that's ok, thank you for the information.
user
Thank you for reaching us, have a safe day.
assistant
Welcome.
user