Hello, I am Stephen Mitchell.
user
Hello, how can I assist you?
assistant
Due to some emergency work, Can you please cancel my reservation?
user
Sure, wait for some time I will check and get back to you.
assistant
Ok.
user
Thanks for waiting we found reservations on your name. Shall I proceed for cancel reservation?
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thanks for choosing us.
assistant