Hello, Amy Hernandez here.
user
Hello Amy Hernandez. How can I assist you today?
assistant
I have planned to attend a sports event held on 03/21 at New York, NY-JFK, could you help me with booking ticket?
user
Sure, Let me know your origin point?
assistant
My source is Charlotte, NC-CLT and I would like to return on 03/23.
user
Thanks for providing your information. Wait for a while, I will check and get back with your flight details.
assistant
Ok.
user
Thanks for your time. I am glad to inform you that we have found a flight with SouthWest airline and the flight number is 1024 and fare of 100 with a connecting flight. Shall I proceed with the further process?
assistant
Yes, please proceed with this booking.
user
Your booking is confirmed. Thank you for choosing us. Have a nice day.
assistant
Thank you for your service.
user