Hi.
user
Hello, how can I aid you?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, can you share your name for checking?
assistant
Sure, I am Shirley Lopez.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant