Hi.
user
Hello.
assistant
I am Kevin Lopez.
user
How may I aid you at this moment?
assistant
I need to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, I am here to help you. Please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant