Hello.
user
Hello, how can I support you?
assistant
I need to cancel my recent reservation owing to an emergency.
user
Sure, please mention your name to fetch from our database.
assistant
My name is Samuel Evans.
user
Wait for a moment, let me fetch from database.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name.
assistant
Thank you.
user
Thank you for contacting us.
assistant