Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation as I am unable to travel due to some issues, so aid me in cancellation.
user
Sure, may I know your name?
assistant
Sure, I am Jeffrey Scott.
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No issues, thanks for your assistance.
user
Thank you for choosing us.
assistant