Hello.
user
Hello. How may I assist you?
assistant
Myself Jeffrey Collins. My meeting in New York has been completed and my boss had told me to stay for one more day to join them for the celebration on the success, so I want to cancel my reservation which I did recently?
user
Sure, I will help you with that. Please give me a moment.
assistant
Ok, pleased to know you can assist me on this. Thank you. I will wait.
user
Sorry, we couldn't find any reservation on your name in our database.
assistant
That's ok, anyways I can not make that trip. Thank you for the information.
user
Thank you for reaching our agency.
assistant