Hi.
user
Hello.
assistant
I am Carolyn Rodriguez.
user
How can I assist you at this moment?
assistant
I want to cancel my reservation today, can you help me?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure, take your time.
user
Carolyn Rodriguez, there is no active reservation found under your name in our database.
assistant
It's ok, not an issue.
user
Thank you for contacting us.
assistant
Thank you for your help.
user