Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, will you mention your name please?
assistant
Samantha Allen.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name. Thanks for reaching us, have a great day.
assistant
It's ok, not a problem, thank you.
user
Welcome, have a great day.
assistant