Hello.
user
Hello, how may I help you today?
assistant
I would like to do some modifications in my existing reservation, can you help me in that?
user
Sure, may I know your name?
assistant
Sure, the ticket has been reserved on the name Andrew Johnson.
user
Wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant