Hi.
user
Hello, how can I assist you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Alexander Brown.
user
Please wait a second.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant