Hello.
user
Hello. How can I assist you?
assistant
Due to my ill health, doctor advised me to take rest. I want to cancel my recent reservation.
user
Sure, I can help you in cancelling your reservation. For checking your reservation status, may I know your name please?
assistant
My name is Deborah Young.
user
Sorry Young, I have not found any reservation by your name in our database.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us, take care.
assistant