Hi.
user
Hello. How can I guide you at this moment?
assistant
Owing to an emergency, my meeting with client got postponed. So I wan you to change my existing reservation.
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Sure, Stephen Davis here.
user
Wait a moment please.
assistant
Sure.
user
Stephen Davis, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant