Hello.
user
 Hello, How exactly I can serve you the best today?
assistant
I am Melissa Adams, I need to cancel my recent reservation which was done last month due to cancel of my trip with family to Denver. Could you please help me?
user
Sure, we are here to help you. Give me a minute, I will check the previous list and let you know the details of it.
assistant
Sure.
user
Thank you for your time, no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant