Hello,.
user
Hello,. How can I aid you today?
assistant
I want to change my existing reservation as our tour got postponed, please help me out.
user
Sure, we are happy to help you. Let me know your name for checking the reservation?
assistant
I am Emily Anderson.
user
Wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name to change your existing reservation.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thank you for the information.
user