Hello.
user
Hello, how may I assist you today?
assistant
Can you please cancel my reservation, due to cancel of my meeting with client?
user
Sure, may I know your name for the cancelling process?
assistant
My name is Joshua Mitchell.
user
Thank you, please wait for a moment.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name to cancel.
assistant
Ok, no issue.
user
Welcome, thank you for reaching us.
assistant
Thank you.
user