Hello.
user
Hello. How can I help you?
assistant
Due to cancellation of my trip to New York, I would like to cancel my recent reservation. Will you help with this?
user
Sure, may I know your name for cancelling reservation?
assistant
My name is William Evans.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
No reservation found on your name William Evans.
assistant
Ok, no issues. Thank you for your information.
user
Would you want to know anything else?
assistant
No Thanks.
user
Thank you for contacting us.
assistant
Welcome.
user