Hi,.
user
Hello, How can I assist you the day?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I will help you with cancellation. On what name, do I need to cancel the reservation?
assistant
My name is Rachel Davis.
user
Ok, please wait. Let me check the reservation status.
assistant
Sure.
user
Sorry to say that, We did not find any reservation on your name to cancel it.
assistant
Thank you.
user
Thanks for reaching us.
assistant