Hello.
user
Hello.
assistant
I am Katherine Anderson.
user
How could I oblige you today?
assistant
Owing to an emergency, I have to change my previous flight ticket booking. Can you please help me in that one?
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found with your given name in our data base.
assistant
I think it not booked while I was booking, thank you for your immediate help.
user
Thank you for opting us.
assistant