Hi.
user
Hello, how may I guide you?
assistant
Suddenly I got a call from my project manager to attend a meeting on the same date which I have planned to enjoy my holiday, so I am looking to change my travel dates. Can you please help me in changing the details?
user
Please give me a minute, I will check the status of your existing reservation. May I know your name?
assistant
Thank you for accepting my request. My name is Ashley Lewis.
user
I am sorry Ashley, there are no existing reservations with your name.
assistant
It's ok, not a problem with that one. Anyways, thanks a lot for checking my ticket status.
user
Thank you, have a great day.
assistant
Welcome.
user