Hello.
user
Hello. How can I guide you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am happy to help you. Please provide me your name to check the previous reservation status.
assistant
I am Amy Gonzalez.
user
Ok, please wait a minute. Sorry to inform you, there is no reservation found with your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Welcome. Thank you for reaching us.
assistant