Hello, I am Nancy Lee.
user
Hello. How can I aid you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, I will aid you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting. There is no active reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant
Welcome.
user