Hello.
user
Hello. How can I help you at this moment?
assistant
I am William Walker, can you assist how to change my reservation dates?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation found in your name William Walker.
assistant
That's fine, thank you.
user
You are welcome.
assistant