Hi.
user
Hello,.
assistant
I am Paul Scott.
user
How can I aid you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
user
Sure, I can help you out. Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's Fine. Thank you.
user
Thank you for availing us.
assistant