Hi.
user
Hello, how can I support you?
assistant
Owing an emergency want to change my existing reservation, can you please help me with it?
user
Sure, we will help you. May I know your name please?
assistant
Yes, my name is Helen Martin.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name.
assistant
That's fine, thank you for the response.
user
Thanks for choosing us.
assistant