Hi.
user
Hello, how may I address you?
assistant
Can you cancel my recent reservation, which I have done with my name?
user
Sure, I can do that for you.
assistant
Thank you.
user
Will you please let me know your name?
assistant
Sure, I am Thomas Allen.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
It's ok, thanks for your information.
user
Thank you for approaching us.
assistant