Hello. I am Ruth Hill.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my new house warming ceremony. Could you please help me with the modification?
user
Sure, I am here to help you. Please wait for a while, I will check the status and get back to you.
assistant
Sure, I will wait for your response.
user
Thank you for your time, we did not find any active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant