Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, I am here to help you with the ticket cancellation. Can you please tell me your full name to check the ticket status?
assistant
Thank you. Sure, my name is Christine Miller.
user
Ok, please give me a minute.
assistant
Sure, I will wait.
user
Sorry to inform you, there is no active reservation with your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are welcome. Thank you for reaching us.
assistant