Hello,. I am Shirley Allen.
user
Hello,. How can I serve you today/.
assistant
I want to do some changes in my existing reservation because I did not get the concert tickets,so planning for another date. Can you please help me in changing?
user
Sure, we are here to assist you. Wait for a while, I will check and revert to you.
assistant
Ok.
user
Thanks for waiting, unfortunately, there is no reservation found on your name Shirley Allen.
assistant
Ok, no issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user