Hello.
user
Hello. How may I help you at this minute?
assistant
I need you to make few changes in my recent booking, please help me.
user
Ok, I am glad to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Ruth Nelson here.
user
Ok, wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant