Hello.
user
Hello, how may I be your helping hand today?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, we are euphoric to help you. May I know your name please?
assistant
Jennifer Lopez here.
user
Please wait for a while.
assistant
Ok.
user
Sorry there is no reservation found with your name.
assistant
No issue, Thanks for the information.
user
Thank you for approaching us.
assistant