Hi.
user
Hello. How shall I support you now?
assistant
I need to cancel my reservation as my exams got postponed, can you please help me out?
user
Sure. To cancel the reservation, may I have your name?
assistant
I am Margaret Lewis.
user
Thanks for your name.
assistant
Ok.
user
No reservation was found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant