Hello. I am Laura Collins.
user
Hello, how may I help you today?
assistant
I had made a reservation in the earlier month to meet my sister but my sister came to meet me on her holidays, can you please help me in changing my flight ticket?
user
Sure, I am here to help you to change your reservation.
assistant
Thank you for understanding my problem and accepting it.
user
Please wait a moment.
assistant
Sure.
user
Sorry, I didn't find any reservation on your name in our database to change your reservation.
assistant
Ok, while I was booking I got a technical issue during payment. I think it is not booked properly. Anyways, thank you for checking and providing the information.
user
Thank you for approaching us, have a great day.
assistant
Welcome.
user