Hi, I am James Lee.
user
Hello, how may I serve you?
assistant
Will you please change my existing reservation? Because my friends marriage was postponed.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant