Hi.
user
Hello. How can I assist you now?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
My name is Donna Thomas.
user
Sorry Donna, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your information.
user
You are welcome.
assistant