Hello.
user
Hello, how may I help you?
assistant
I am Nicholas Martin. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure Martin, I am here to help you. Let me check your reservation status in our records.
assistant
Thank you.
user
Martin sorry to intimate, no reservation is found in your name in our database.
assistant
That's fine, thank you for your service.
user
You are welcome.
assistant