Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my ticket booking due to some health issues, can you please cancel my booking?
user
Sure I will help you in cancelling the ticket. Can you please provide your name?
assistant
Thank you. My name is Christine Hill.
user
OK, please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found in our database.
assistant
Ok, I informed to my friend to cancel the ticket he might cancelled that one.
user
Thank you for choosing our services.
assistant
Anyways, thank you for your help.
user
Most Welcome.
assistant