Hello.
user
Hello. How can I assist you today?
assistant
I am Jason Wilson. I would like to change my reservation as I am going to my hometown, can you please help me out?
user
Sure, I will help on that. Will you please give me a moment?
assistant
Thank you.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user