Hello.
user
Hello, how may I guide you?
assistant
I am looking to change my travel dates because the planned musical concert was postponed. Can you please help me in changing the details?
user
Sure, may I know your good name please?
assistant
Thank you for accepting my request. My name is Jacob Baker.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok, anyways thank you for checking my ticket status.
user
You are welcome.
assistant