Hi.
user
Hello. How can I help you?
assistant
I am Robert Williams. I need to cancel my reservation due to sudden change of my plan of going to an historical tour. Can you help me out with cancellation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok fine, thanks for your response.
user
Welcome, have a nice day. Thank you for choosing us.
assistant