Hi.
user
Hello, how can I guide you for today?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will help you with that. May I know your name?
assistant
I am Donna Barker.
user
Please give me a minute, I will check the status of your existing reservation. Sorry, there is no reservation found under your name in our database.
assistant
That's ok. Thank you very much.
user
Thank you for contacting us, have a nice day.
assistant