Hello.
user
Hello, how can I guide you for today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
My name is Richard Miller.
user
Please give me a minute, I will find your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your information.
user