Hi, Michelle Green here.
user
Hello, How can I help you?
assistant
My exams are postponed so I want to cancel my recent reservation, Can you please help me?
user
Yes, I will help you. Please wait a minute, I will check it.
assistant
Sure.
user
Thank you for waiting. Unfortunately, there is no reservation with your name.
assistant
OK, no issue. Thanks for your information.
user
Thank you.
assistant