Hello,. I am Eric Edwards.
user
Hello, how can I help you today?
assistant
Can you please change my existing reservation?
user
Sure, we will help with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
 Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, thank you for notifying me.
user
Thank you.
assistant