Hello.
user
Hello, how can I be of your help?
assistant
Can you help me to change an existing reservation due to sudden demise of my great grand mother?
user
Sure, let me know your good name please.
assistant
I am Stephanie Lopez.
user
Ok, give me sometime.
assistant
Ok.
user
Unfortunately, we didn't found any reservation according to your name.
assistant
Ok, no worries. Thank you.
user
Thank you for choosing us.
assistant