Hello.
user
Hello. How may I assist you now?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name to check your reservation status?
assistant
Sure, my name is Justin Harris.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, we have not found any reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user