Hello.
user
Hello, what can I do for you today?
assistant
I am Margaret Lopez. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait, I will check the reservation status and get back to you.
assistant
Sure, take your time.
user
We found a reservation on your name, shall I proceed to cancel?
assistant
I said to cancel my reservation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant