Hello.
user
Hello. How may I assist you today?
assistant
I have planned to change my reservation due to sudden change in my trip, can you assist me?
user
Sure, I will help you with that. Can you please share your name?
assistant
Edward Hernandez.
user
I am sorry to inform that there is no reservation found under your name.
assistant
No problem, thank you for searching.
user
Thank you for reaching us, have a great day.
assistant