Hello.
user
Hello. How can I assist you?
assistant
I am David Brown. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Ok, I will assist you.
assistant
Thank you.
user
I am sorry, there are no reservation found on your name in our records.
assistant
Oh! It may not be booked properly due to some technical issues.
user
Thank you for choosing our agency.
assistant
Anyway, thank you for your time.
user