Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Brian Lewis here.
user
Please stand by.
assistant
Sure.
user
Thanks for your time, but there is no active reservation found in your name.
assistant
Not a problem, thank you.
user
Thank you for availing us.
assistant