Hello.
user
Hello, how may I aid you today from my end?
assistant
I am Patricia Jones, I want to change my existing reservation due to postpone of my client meeting.
user
Sure Jones, I glad to solve your concern. Please allow me a moment to check whether any active reservation found on your name or not.
assistant
Sure.
user
Sorry Jones, there is no reservation found on your name in our reservation portal.
assistant
No problem, thank you.
user
Thank you for contacting, come back to us with any kind of concern,.
assistant