Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my source point. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Ruth Martin.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant