Hi.
user
Hello.
assistant
Sarah Wright here.
user
What help that you are expecting from our travel agency?
assistant
Can you cancel my flight ticket reservation? As my press conference is been postponed to some other dates in Los Angeles.
user
Sure, I am gleeful to help you with the ticket cancellation. Can you please provide me sometime to check the ticket status?
assistant
Sure.
user
I am really sorry to inform you that, I haven't found any reservation under your name in our database to cancel.
assistant
Ok, that is not a problem. May be it is already been cancelled by my brother.
user
Yes, that might be the reason.
assistant
Thanks for checking.
user
You are welcome. Thank you for choosing us.
assistant