Hello.
user
Hello. How may I assist you today?
assistant
I want to change existing reservation, because I want to travel with my friends by road. Can you help me?
user
Ok, may I know your good name to proceed with further process?
assistant
Yes, I am Amy Parker.
user
Sorry, there is no active reservation found by your name in our data base.
assistant
That's ok, no problem.
user
Thank you for choosing our services, have a great day.
assistant
Thank you for your information.
user
Most welcome.
assistant