Hello.
user
Hello. How can I aid you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, may I know your name?
assistant
My previous reservation has done with the name Daniel Perez.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Thank you for opting us.
assistant
Thank you for providing information.
user