Hi.
user
Hello, how can I best serve you today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, please share your good name.
assistant
My name is Melissa Collins.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Thank you.
user
Thank you for opting us.
assistant