Hello.
user
Hello, how may I serve you at this moment?
assistant
I am Deborah Evans. Please cancel my active reservation as my meeting was cancelled.
user
Sure, I will help you. Please wait for a moment.
assistant
Ok.
user
Sorry Deborah Evans, there is no reservation done on your name previously.
assistant
Ok, no problem. Thank you.
user
You are welcome, thank you for reaching us. Have a nice day.
assistant