Hi.
user
Hello.
assistant
Melissa Martinez here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel.
assistant
Thank you.
user
Give me a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Not an issue, thank you for checking.
user
Welcome. Have a nice day.
assistant