Hello.
user
Hello. How can I assist you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Yes, I will assist you with that. May I know your name?
assistant
George Collins here.
user
Ok, thank you for waiting. Sorry as per your need there is no reservation been found to cancel the reservation.
assistant
No issue, Thanks for the information.
user
Thank you for choosing our agency.
assistant