Hello, I am Brenda Evans.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, I will help you in changing. Please hold on a moment.
assistant
Sure.
user
Thanks for holding on, There is no reservation found with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant