Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation because of my health issues.Can you please help me out?
user
Sure, may I know your name please?
assistant
My name is Barbara Baker.
user
Sorry Baker, there is no reservation found with your name in our records.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user