Hello.
user
Hello. How may I assist you today?
assistant
I am Amanda Hernandez. I want to cancel my reservation, due to my health issues.
user
Sure, I will help you. Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thanks for your patience. There is no reservation existed earlier to proceed further.
assistant
Not an issue. Thank you.
user
Thanks for availing us, Have a nice day.
assistant