Hello, I am Jeffrey Perez.
user
Hello, how may I assist you?
assistant
My exams has been preponed. I want to change my existing reservation. Can you please help me with it?
user
Sure, please give me a moment.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
Not a problem. Thank you.
user
Thank you for choosing us. Have a good day.
assistant