Hello.
user
Hello. How could I aid you today?
assistant
I have planned to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, may I know your name please?
assistant
Emma Roberts.
user
Please give me a moment.
assistant
Sure.
user
Unfortunately we did not find any reservation on your given name.
assistant
No problem, thank you for searching.
user
Thank you.
assistant