Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Yes, I can help you. Can you share me your name for checking?
assistant
Sure, my name is Charles Hall.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for consulting us.
assistant