Hello,.
user
Hello.
assistant
I am Lisa Hill.
user
How may I help you?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant