Hello.
user
Hello. How may I assist you?
assistant
Winning to an emergency,  I want to cancel my recent reservation. Can you please help me out?
user
Sure, please wait a minute.
assistant
Sure.
user
May I know your name?
assistant
Sure, my name is Kimberly Walker.
user
There is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you to choose us.
assistant
Thank you for your information.
user