Hello.
user
Hello. In which way I can aid you at this moment?
assistant
Have a concern regarding the flight reservation I had did recently, can you help me to cancel the reservation?
user
Sure, I will help you with that?
assistant
Ok, thank you.
user
May I know your name for further process?
assistant
Yes, the reservation is done on the name Elizabeth Green.
user
Ok, please wait a moment.
assistant
Yes, take your time.
user
There is no previous reservation available under your name.
assistant
That is ok, thank you for providing the information of my reservation status.
user
Thank you for reaching us.
assistant