Hi. I am Stephanie Carter.
user
Hello, how may I assist you now?
assistant
Due to sudden demise of my grand mother, I need to cancel my existing reservation. Can you assist me in doing that?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, I found a reservation on your name. Shall I proceed to cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant