Hello.
user
Hello. How can I aid you?
assistant
I am Robert Lopez. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure.
assistant
Thank you.
user
Give me a minute.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your service.
user
Thank you for choosing us.
assistant