Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
I am Michelle Roberts.
user
Ok, please wait a while.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant