Hello.
user
Hello. How may I aid you at this moment?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with the ticket cancellation process.
assistant
Thank you.
user
Please tell me the name with which you have reserved your ticket.
assistant
My name is Catherine Wright.
user
Ok, please be on hold for a minute.
assistant
Sure, I will wait for your response.
user
I am sorry to inform you that, there is no reservation found with your name to cancel the ticket.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for choosing our services.
assistant