Hello, Pamela Campbell here.
user
Hello, how can I help you today?
assistant
Due to postponement of match suppose to be held at Washington due to weather change, I want to do some changes in my existing reservation, can you help me?
user
Give me a moment, let me check your details.
assistant
Ok.
user
I found a reservation with your details, can I know your further details?
assistant
Sure, my new airport codes will be DEN to DCA. My new travel dates would be 11/09 to 11/11.
user
Basis on your details, I got a flight with flight number 1021.
assistant
Ok, please book it.
user
Your ticket was confirmed.
assistant
Can I know the airlines?
user
It is southwest airlines.
assistant
Thank you, it was one of the good service experienced while booking the flight.
user
Thank you for contacting us.
assistant