Hello.
user
Hello.
assistant
Lisa Lopez here.
user
How may I aid you today?
assistant
Owing to an emergency I have request you to cancel my reservation, can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Thank you for the information.
user
Thank you for contacting us, have a great day.
assistant
Welcome.
user