Hello.
user
Hello. How can I help you?
assistant
My name is John Lewis, can I know if it is possible to cancel my reservation I had recently reserved?
user
Please wait a moment to check the reservation status.
assistant
Ok, please take the time you need to check.
user
Sorry, no reservation found by your name.
assistant
That is ok, thank you for choosing our agency. Thank you for the help.
user
Thanks.
assistant