Hello.
user
Hello. How can I assist you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
May i know your name?
assistant
Myself George Johnson.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant