Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation due to some busy work on reserved dates. So please help me with that.
user
Sure, please wait for a moment.
assistant
Thank you. I will wait for your response.
user
May I know your name?
assistant
Sure, myself Amanda Scott.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to some technical issues while booking. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user