Hi.
user
Hello, how may I assist you?
assistant
I am Karen Baker.
user
Ok, Karen hope you are doing well.
assistant
I am very interested to watch a cricket match, but due to whether condition match got cancelled. Can you help me to cancel my reservation?
user
Ok, I can help you in cancelling you your ticket.Please for a moment I'll check and let you know whether there is a reservation or not.
assistant
Sure, take your time.
user
Ok, thank you for waiting Karen.
assistant
Welcome.
user
Sorry, no reservation found on your name in my database.
assistant
That's fine. Thank you for your help and support.
user
Most welcome.
assistant