Hi.
user
Hello. How can I assist you?
assistant
Can you please help me out in cancelling my recent reservation? As my planned trip has been cancelled.
user
Ok, may I know your name?
assistant
Sure, please check for the reservation with name Michelle Lopez.
user
Ok, please wait for a while. Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for giving the information.
user
Most welcome.\.
assistant