Hi.
user
Hello.
assistant
I am Amy Johnson.
user
How can I aid you?
assistant
I want to change my existing reservation. Can you please assist me in this?
user
Sure, I am glad to help you in modifying your reservation.
assistant
Thank you.
user
Please allow me a moment to check for the reservation status is active or not.
assistant
Sure.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry to say, there is no active reservation have been found under your name in our database to modify it.
assistant
Not a problem, thank you for your information.
user
Thank you for reaching us.
assistant