Hello.
user
Hello, how can I aid you for the day?
assistant
Can you please help me in changing my reservation details? As my planned trip has been postponed to some other dates.
user
Definitely, I will help you out. May I know your name please?
assistant
Sure, my name is Ashley Anderson.
user
Thanks for your name, please wait.
assistant
Sure, I'll wait for your response.
user
Thanks for your time, no reservation was found on your name to change.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for choosing us.
assistant