Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name please?
assistant
Myself Betty Evans.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant