Hello.
user
Hello.
assistant
Gregory Evans here.
user
How may I help you out?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date of journey. So I would like to change my reservation, can you please help me out with that?
user
Sure, I will help you in changing the reservation.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for choosing us.
assistant
Anyway, thank you.
user