Hi.
user
Hello. How can I assist you?
assistant
I need to change my reservation as I am not able to make my trip right now. Can you assist me about that?
user
May I know your name?
assistant
Sure, my name is Margaret Lopez.
user
Please wait for a while.
assistant
Sure, I will be waiting for your response.
user
Sorry, no reservation found on your name to change.
assistant
Oh! It might not booked properly at the time of booking, anyways thank you for the information.
user
Most welcome.
assistant