Hello.
user
Hello, how may I aid you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
assistant
Myself Angela Lewis.
user
Please allow me a moment.
assistant
Ok.
user
Angela Lewis, there is no reservation on your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant