Hi.
user
Hello. How can I aid you?
assistant
I just want to cancel my reservation due to sudden meeting. Please aid me in this?
user
Sure, can I know your name for checking the reservation status.
assistant
Ok, James Martinez is my name.
user
Sorry James, there is no reservation available on your name.
assistant
Ok, not a problem. Thanks for the kind information.
user
You are welcome.
assistant