Hello.
user
Hello, how can I serve you today?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name first?
assistant
Joseph Phillips.
user
Please hold on for a moment.
assistant
Sure.
user
We didn't see any reservation on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant