Hello.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you. May I know your name?
assistant
Thank you very much for quick access, myself Jennifer Harris.
user
Please wait a while.
assistant
Sure.
user
There is no reservation found under your name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for choosing us.
assistant