Hi, Michael Perez here.
user
Hello, how may I assist you?
assistant
Due to Drought issues in my destination place, I want to cancel my recent reservation. Can you please help me?
user
Sure, Please wait.
assistant
Ok, I will wait.
user
Thanks for waiting, no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for reaching us.
assistant