Hello.
user
Hello, how can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Ok, I will help you. May I know your name to check the reservation records?
assistant
My reservation was done under the name Dorothy Anderson.
user
Sorry, there is no reservation been found.
assistant
That's ok, not an issue.
user
Thank you for choosing our agency.
assistant
Anyways, thank you for the information.
user