Hello.
user
Hello.
assistant
My name is Jerry Walker.
user
How may I help you out?
assistant
 I have planned a trip last week and I had booked a ticket but suddenly my manager called to me a told that there is a network issue held in office so you have to take care of that one he told to me, can you please cancel my ticket booking?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there are no reservations found in our database.
assistant
It might be cancelled by some one is my family, thank you for your quick service.
user
Thank you for choosing us.
assistant