Hello, I am Matthew Garcia.
user
Hello, how can I assist you?
assistant
I need to change my existing reservation, as my football match got postponed.
user
Sure, please wait a moment.
assistant
Please help me in changing? Ok.
user
We are happy to inform you that there is a reservation found in your name. May I know your new journey details?
assistant
Sure, my new trip dates are from 12/31 to 01/02. I need to fly from LGA to MCO.
user
Ok, please wait a moment.
assistant
Ok.
user
Unfortunately, there is no flights found based on your details.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant