Hello.
user
Hello, how may I aid you?
assistant
As my cricket match got cancelled, can you help me to cancel my recent reservation?
user
Sure, I am here to help you. Can you help me with your name to proceed?
assistant
Sure, my name is Emma Miller.
user
No reservation found for this search. Sorry for inconvenience.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant