Hello.
user
Hello. How can I help you at this moment?
assistant
Owning to an emergency, I want to cancel my recent reservation, can you help me?
user
Sure, I will help you with that. Can you please provide me your good name to check existing reservation?
assistant
Sure, the previous reservation is done under the name Elizabeth Taylor.
user
Ok, please wait a moment.
assistant
Ok, take your own time.
user
Thank you for waiting. Sorry Taylor, there is no reservation found under your name to cancel.
assistant
Ok, no problem. Anyway's thank you for your information.
user
Most welcome. Thank you for choosing us.
assistant