Hello.
user
Hello, how may I aid you?
assistant
My name is Charles Lewis, I want to change my reservation as my plan to visit Houston for short vacation is postponed. Can you help me to change my reservation?
user
Sure, we are help to you. Please wait a moment, I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry to inform you that there were no reservation found on your name.
assistant
Thank you for the information.
user
Thank you for the reaching us.
assistant