Hello.
user
Hello. How can I help you to day?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
My name is Lisa Edwards.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait for your information.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to cancel it.
assistant
That's ok, thank you for checking.
user