Hello.
user
Hello. How may I help you for today?
assistant
I have to cancel my existing reservation, due to some health issues, I decided to cancel my tour. Will you help me in cancelling my ticket?
user
Ok, please let me know your name please?
assistant
My name is Christopher Turner.
user
Your reservation is canceled successfully.
assistant
Thank you very much for your help.
user
Thank you for choosing us, have a great day.
assistant