Hello.
user
Please let me know, what kind of service your looking for?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please share me your good name.
assistant
My name is Stephanie Edwards.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for reaching us.
assistant