Hello.
user
Hello, how may I render you?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me to change it?
user
Sure. can I know your name?
assistant
My name is Eric Williams.
user
There is no reservation found on your name.
assistant
No problem, Thanks for your assistance.
user
Thank you.
assistant