Hello.
user
Hello, how may I aid you?
assistant
Helen Nelson here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are here to assist you.
assistant
Thanks.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant