Hi.
user
Hello, how can I serve you?
assistant
I would like to cancel my ticket, because my meeting got postponed due to clients visit in other branch. Can you help me in this?
user
Sure, let me know your good name please.
assistant
I am Virginia Harris.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation according to your name.
assistant
Ok.
user
Can I proceed for cancellation?
assistant
You can cancel my ticket.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for picking us.
assistant