Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
Raymond Moore here.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's Fine, Thank you for the information.
user
Thanks for approaching us.
assistant