Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation as my plan to meet my friend is cancelled. Can you help me?
user
Sure, please share me your good name.
assistant
My name is Rachel Hill.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant