Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, can you please let me know your name to check with the reservation status?
assistant
My name is Jennifer Williams.
user
Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting, Jennifer Williams. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant