Hello.
user
Hello.
assistant
Myself Melissa Thompson.
user
How may I guide you?
assistant
I would like to change my reservation, will you help me with that?
user
Sure, I will help you. Please hold on a moment.
assistant
Ok, I will wait for your response.
user
Melissa, no reservation has been found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant