Hi.
user
Hello. How can I abet you now?
assistant
I want to cancel my reservation due to sudden demise of my grand mother. Please help me with it.
user
Sure, I will help you. May I know your good name?
assistant
I am Emily Davis.
user
Please wait a moment.
assistant
Sure.
user
Thanks for your time. There was no reservation found on your name.
assistant
Fine, thanks for your response.
user
Thank you for contacting us.
assistant