Hello.
user
Hello, how may I assist you?
assistant
I am Carolyn. I want to change an existing reservation, due to my personal problems.
user
Ok.
assistant
Please help me in changing reservation with my full name Carolyn Campbell.
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
Not an issue.
user
Thanks for choosing us.
assistant
Thanks for your quick response.
user