Hello.
user
Hello, good evening.
assistant
Is this is a flight ticket booking agency?
user
Yes, you are at right place. May I know how can I assist you?
assistant
Actually, I am trying to contact you from past 2 days. I have to meet my grandfather as he is admitted in the hospital at Austin. Can you please help me to book the flight ticket for me?
user
Oh! Sorry for that, I'll definitely help you in booking the ticket. Can you please let me know the codes of starting and ending points of your journey?
assistant
For me SFO is the nearest airport. So I want to depart from CA-SFO to reach my destination, that is TX-AUS.
user
Fine, please let me know on which dates are you wish me to check for the flights availability.
assistant
Sure, I want to depart on 09/16 and also please book the return ticket on 09/18.
user
Ok, before going to the next process, can I have your good name please?
assistant
My name is Robert Taylor.
user
Robert, please be on hold while I'll check for the best flight service for you.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, Southwest airlines is having a flight on that route with travelling charge of 100. Shall I proceed for booking?
assistant
That's perfect for me, you can proceed for booking the ticket.
user
I have successfully booked you the ticket in flight-1005, have a safe and happy journey.
assistant
Happy to hear that, thank you very much for helping me.
user
It's my pleasure to help you, thank you for utilising our service.
assistant