Hello.
user
Hello, how may I aid you?
assistant
Linda Robinson here. Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
I am here to help you about that.
assistant
Thank you.
user
Sorry Linda, there are no active reservations under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Most welcome, thank you for reaching out here.
assistant