Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
I am Rebecca Davis.
user
Ok, please wait for a moment.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant