Hello.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation, due to bad weather condition. Can you please help me?
user
Sure, can I know your name?
assistant
My name is Jerry Jones.
user
We found your reservation. Can I know your travelling dates?
assistant
My travelling dates are Aug 23 and Aug 25.
user
Ok, let me know your source and destination airport codes?
assistant
My airport codes are MSP and MCO.
user
Do you have any other specifications?
assistant
My return time is afternoon.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there are no flights found on given dates.
assistant
No problem, Thank you for your information.
user
Thank you for reaching us.
assistant