Hello.
user
Hello. How can I aid you?
assistant
Due to bad weather at my source, I want to cancel my recent reservation.
user
Sure, We are here to help you. Can I know your name?
assistant
I am Deborah Baker.
user
Give me  a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant