Hello.
user
Hello, how can I help you?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
user
Sure, may I know your name?
assistant
Yes, I am Alexander Evans.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Anyway's thank you for your information.
user