Hello.
user
Hello, how can I help you today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
My name is Robert Baker.
user
We found a reservation on your good name. Shall I proceed to cancellation?
assistant
Yes, please.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant