Hello.
user
Hello. In which way I can aid you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
I am Debra Nelson.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant