Hi.
user
Hello. How can I help you?
assistant
My holiday trip is postponed, so I want to make some changes in my reservation. Can you please help me?
user
Sure, I'll check your reservation status. Please be on hold.
assistant
Sure, my reservation was done on the name of Amanda Jackson.
user
There is no reservation found under your name to do modifications.
assistant
Not an issue, anyway thank you very much for checking.
user
Thank you so much for choosing us.
assistant