Hello.
user
Hello, how can I help you today?
assistant
I made a reservation earlier in the wrong date unknowingly. Can you please change my existing reservation?
user
Sure, may I know your good name?
assistant
Sure, I am Shirley Allen.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant