hello.
user
Hello, how may I aid you?
assistant
I am jeffer Wilson, can you change my reservation please?
user
Sure, I am here to help you out. Please allow me a moment to check your previous reservation details on your name.
assistant
Please take your time.
user
Sorry Wilson, there is no active reservation on your name in our data base.
assistant
That's ok, not a problem. Thank you connecting me and trying to solve.
user
Thank you for reaching us.
assistant