Hello.
user
Hello.
assistant
My name is Ashley Lewis.
user
How can I aid you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for opting us.
assistant
Welcome.
user