Hello.
user
Hello.
assistant
I am Donald Miller.
user
How can I help you?
assistant
I want to cancel my flight ticket. Can you please help me with that?
user
Sure, I'll help you in that.
assistant
Thanks.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found under your name to do cancellation.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for choosing our service.
assistant