Hello.
user
Hello, how may I help you?
assistant
I want to change dates in my recent reservation, can you please help me?
user
Sure, may I know your name please?
assistant
The ticket is booked under the name Carol young.
user
Wait a while, Kindly.
assistant
Sure, I will wait.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
No issue, anyway thank you for checking.
user
Thank you for opting us.
assistant