Hello, I am Emma Johnson.
user
Hello, how may I assist you today?
assistant
My football match got postponed due to heavy rains, so I want change my reservation. Can you help me out with this?
user
Sure, We are happy to help you. Please wait a minute, I will check the available reservation with your name to change it.
assistant
Ok.
user
Thank you for waiting, We are sorry to say that there is no reservation with your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for opting us, Have a nice day.
assistant