Hello. Jonathan Parker here.
user
Hello Parker, how may I assist you today?
assistant
I want to change my previous reservation because I made my booking with wrong travelling dates.
user
Ok, please wait for a while, I will check the status of your reservation.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found with your name in our records.
assistant
It's ok. Anyway, thank you for your help.
user
It's my pleasure to help you.
assistant