Hi.
user
Hello. Is there any help that you need from my side?
assistant
I am Jack Adams. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
I have checked but there is no reservation found for the user name in our back end to help you in cancellation process.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome and thank you for approaching us.
assistant