Hello. I am Jessica Wilson.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation as my holiday trip has been postponed?
user
Sure, we will help you. Please hold on a minute.
assistant
Thank you. Sure.
user
Thank you for waiting, no reservation was found based on your name in our database.
assistant
No problem. Thank you.
user
Thank you for visiting us.
assistant