Hello.
user
Hello, how can I provide assistance to you?
assistant
I am Sharon Thomas. I want to change my reservation, can you help me?
user
Sure, we are here to assist you. Please wait for a while.
assistant
Sure.
user
We are sorry to inform you that, there is no reservation found with your name.
assistant
Thank you for informing me.
user
Thank you for choosing us.
assistant