Hello.
user
Hello, how may I assist you at this moment?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your name to check the reservation status?
assistant
I am Sandra Jackson.
user
Please wait.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant