Hi.
user
Hello. How can I aid you today?
assistant
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you with that.
assistant
Ok, thank you.
user
Can I know your name?
assistant
Myself Barbara Williams.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant