Hi. I am Timothy Perez.
user
Hello, how can I help you?
assistant
I would like to change my recent reservation due to the heavy rains, can you help me out?
user
Sure, give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thanks for your information.
user
Thank you for choosing us.
assistant