Hello.
user
Hello. How can I assist you today?
assistant
Due to typical climatic condition in Dallas, I would like to cancel my trip. Can you please cancel my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
My previous reservation has done with the name David Thompson.
user
David, there is no reservation found under your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for contacting us.
assistant