Hi.
user
Hello. How can I help you?
assistant
My name is Nancy Campbell. Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, please wait. Let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Nothing to worry. Thanks for letting me know.
user
You are welcome and thank you for contacting us.
assistant