Hi.
user
Hello. How may I aid you?
assistant
Owing to an emergency, my appointment with doctor got cancelled. So I want you to cancel my existing reservation.
user
Sure, I will help you with the cancellation of flight reservation. Please wait for a moment.
assistant
Sure.
user
May I know your name please.
assistant
Sure, Katherine Thompson here.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant