Hello,. I am Matthew Edwards.
user
Hello, can I assist you Matthew Edwards?
assistant
I just want to cancel my recent reservation, due to my scheduled examination dates has been postponed. Would you please help me with reservation?
user
Sure, we are glad to assist you. Please, wait for a while.
assistant
Ok.
user
Sorry, we did not found any reservation on your name.
assistant
Thank you for your help.
user
Thanks for availing us.
assistant