Hello.
user
Hello, do you need any help from us?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, could I have your name please?
assistant
Thank you. Please check the reservation with my name Kenneth Hernandez.
user
Ok, please allow me a moment.
assistant
Sure, take your time.
user
I have found your reservation and I cancelled it.
assistant
Thank you for your help.
user
Thank you for consulting us, have a great day.
assistant
Most welcome.
user