Hi, I am John Miller.
user
Hello, how may I be of your help?
assistant
I want to change an existing reservation due to my plan to visit my grand mother house postponed becaus my health issues, can you help me?
user
Sure. Give me a minute.
assistant
Sure.
user
Thank you for your time. Unfortunately we found no reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for consulting us.
assistant