Hi.
user
Hello.
assistant
I am Jessica Harris.
user
How may I serve you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you. Please give me a minute.
assistant
Thank you. Ok.
user
Thank you for your time, there is no recent reservation found on your name. Thank you for reaching us.
assistant
Ok, no problem. Thank you.
user