Hello. I'm Helen Parker.
user
Hello, how may I help you today?
assistant
My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name. Can you please help me with that?
user
Yes sure. Please allow me to check your details.
assistant
Sure.
user
Sorry for inconvenience. There is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant