Hi.
user
Hello. How may I assist you now?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Ok, may I know your name?
assistant
Myself George Harris.
user
Please allow me to check with your booking.
assistant
Sure, take your own time.
user
Sorry, there is no reservation by your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Most welcome.
assistant