Hello.
user
Hello. How can I assist you today?
assistant
My name is Jack Carter, can you help me to change the reservation which I had done last week?
user
Sure, i can help you with that. Please be on hold while I'll check your reservation status.
assistant
Ok, please take the time you need to check.
user
Jack Carter, there is no active reservation found under your name to do modifications in that.
assistant
That is ok, thank you for providing the information.
user
Thank you for choosing us, have a great day.
assistant