Hello.
user
Hello. How may I aid you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Paul Walker.
user
I am sorry to say that there is no reservation found under your details.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant