Hi.
user
Hello.
assistant
I am Brenda Hill.
user
Brenda Hill, how may I assist you with today?
assistant
Can you please help me in cancellation of my reservation due to my ill health?
user
Oh! I am sorry to hear that. I will cancel your flight ticket. Please allow me a moment.
assistant
Thank you for considering my request. Sure, I will wait.
user
Thank you for your time. I notice that there are no active reservations on your name.
assistant
Not a problem, it might not be booked properly. Anyways thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant