Hello.
user
Hello, how can I help you today?
assistant
 I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am mirthful to help you. May I know your name please?
assistant
Myself Janet Davis.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you so much.
user
Thank you for opting us.
assistant