Hi.
user
Hello. How can I aid you?
assistant
Owing to an emergency, my planned trip to Navajo adventure with friends has been cancelled. So I had a request to you to cancel my recent reservation?
user
Sure, I can help you. May I know your name?
assistant
Sure, I had a recent reservation with name Jessica Martinez.
user
We didn't found any reservation by this name.
assistant
Ok, no worries at all.
user
Thank you for contating us.
assistant
Thanks for your assistance.
user