Hello,.
user
Hello, how may I oblige you today?
assistant
Please cancel my reservation on the name of Carol Phillips, which is reserved earlier. As my meeting with my clients has been postponed.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure, I will wait.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for the excellent service.
user
Thank you for choosing us, Have a great day!.
assistant