Hello.
user
Hello, how may I help you?
assistant
Frank Smith here.
user
Ok.
assistant
I would like to change my reservation as my exams postponed to some other dates, can you please help me out?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Thank you. I will wait for your response.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for opting us.
assistant