Hello, I am Jessica Evans.
user
Hello, how can I assist you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you help me for cancellation?
user
I am here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, there was a reservation found on your name and it is cancelled successfully.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant