Hello, I am James Martin.
user
Hello. How can I assist you James Martin?
assistant
As the convocation day in my college got postponed, I want to change my existing reservation.
user
Sure, give me a minute I will check the status and revert you.
assistant
Ok.
user
Thank for waiting, unfortunately there is no reservation found on your name. Thank you for serving you, have a nice day.
assistant
Ok, thanks for the information.
user