Hello.
user
Hello, how can I assist you?
assistant
I need to change my reservation due to some office work, so please help me in this.
user
Sure, may I know your name?
assistant
Sure, my name is Lisa Rodriguez.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue, thanks for your service.
user
Thank you.
assistant