Hi, I am Michelle Allen.
user
Hello, How can I assist you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure, please wait. I will check in the reservation list and get back to you with the current status.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Ok, no issues. Thanks for your quick response.
user
Thanks for approaching us.
assistant