Hello, I am Brian Roberts.
user
Hello, how may I assist you?
assistant
Due to bad weather, match has been abonded. Can you please help me out in cancelling my recent reservation?
user
Sure, please wait for a minute.
assistant
OK.
user
Thank you for your time, no reservation found under your name.
assistant
OK, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant