Hello.
user
Hello, how can I guide you for today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Larry Phillips.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It's ok no problem.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your service.
user