Hi.
user
Hello. How can I help you?
assistant
I need to do some changes in my existing reservation, can you help me?
user
Sure, can you please help me with your name?
assistant
I am Brenda Campbell.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure.
user
I am sorry, there is no reservation found under your name in our database.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
You are welcome and thank you for choosing us.
assistant