Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation because my college event has been cancelled. Can you assist me?
user
Sure, may I know your name please?
assistant
Ryan Wright.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Wright, there is no reservation found as per your name in our database.
assistant
No problem, thank you for searching.
user
Thank you for reaching us with a query.
assistant