Hello.
user
Hello, how may I aid you?
assistant
Myself Gregory Martinez. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Sure, take your time.
user
Ok. Sorry to say, there is no reservation on your name in my database.
assistant
It's ok, no problem. Anyway, thank you for your time.
user
Thank you for reaching us, have a safe nice day.
assistant