Hi.
user
Hello.
assistant
I am Sharon Roberts.
user
Roberts, how may I aid you today?
assistant
I want to change my reservation.
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure.
user
Roberts, I did not find any reservation with your name in my database.
assistant
That's ok. Thanks for your help.
user
Thank you for reaching us.
assistant