Hi.
user
Hello. How can I aid you today?
assistant
I am Nicholas Young.
user
Ok.
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure Nicholas Young, I will help you. Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name in our reservation database.
assistant
That's Fine, Thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant