Hello.
user
Hello, how may I guide you?
assistant
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
user
Sure, I am here to help you. Please let me know your name.
assistant
Thank you. Sure, myself Margaret Collins.
user
Ok, please wait a minute. Sorry for the trouble, there is no ticket booking found on your name.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Most welcome. Thank you for reaching us.
assistant
Most welcome.
user