Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation as I am not feeling well. Can you please help me with that?
user
Sure, may I know your good name?
assistant
Sure, my name is Brandon Davis.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant