Hello.
user
Hello, How can I aid you today?
assistant
I am Anthony Wright. I want to cancel my reservation due to heavy snowfall at my place.
user
Ok.
assistant
Will you please help me?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting, There is no reservation on your name.
assistant
Ok, thank you.
user
Thank you.
assistant