Hello, I am Jessica Turner.
user
Hello, how may I help you?
assistant
Due to my health problem, I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for visiting us, take care.
assistant
Thank you so much for your good service.
user