Hello.
user
Hello. How can I help you?
assistant
Michael Baker here. I was made a wrong reservation. So, I want to cancel my reservation. Can you please help me for that?
user
Yes, I can help you.
assistant
Ok.
user
Give me a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Anyway, thank you for the information.
user
Thank you for consulting us.
assistant