Hello.
user
Hello. How can I assist you today?
assistant
I am looking to cancel my recent ticket which is booked by my friend, he has given the wrong details. Can you please cancel the ticket?
user
Sure, I will help you with that. Please mention your name for checking the reservation.
assistant
Thank you, the ticket is booked with the name Kathleen Moore.
user
Please give me a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, not a problem with that one. Anyways thank you for checking.
user
Welcome, have a great day.
assistant