Hi.
user
Hello. How can I help you today?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
My name is Jerry Martinez.
user
Wait a moment please.
assistant
Ok.
user
Jerry Martinez, there is no active reservation found under your name in our database.
assistant
That's ok, thanks for the information.
user
Thank you for contacting us.
assistant