Hi.
user
Hello,.
assistant
I am Betty Collins.
user
How can I serve you today?
assistant
I want to change my existing reservation. Can you help me in doing this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please be on hold for a minute.
assistant
Sure, I will wait.
user
Thanks for holding on, there is no reservation found on your name.
assistant
Not a problem, thank you for your information.
user
Thanks for contacting us, hope to serve you again.
assistant