Hello.
user
Hello, how may I help you at this moment?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your good name to check the reservation status?
assistant
My name is Sarah Adams.
user
Please wait.
assistant
Sure.
user
There is no reservation found on your given name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant