Hello.
user
Hello.
assistant
My name is Amy Allen.
user
How may I assist you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you. Please wait a moment.
assistant
Thank you.
user
Amy Allen, I have found your reservation and I cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant