Hello.
user
Hello. How can I aid you?
assistant
I want to amend my reservation, can you help me out please?
user
Sure, I will help you. Can you please tell me your name?
assistant
Myself Katherine Gonzalez.
user
Please wait a moment.
assistant
That's ok, no problem. Thank you for your help.
user
Sorry, no reservation found with your name to change your reservation. Thank you for choosing us.
assistant