Hi.
user
Hello, how can I help you today?
assistant
I would like to cancel my resent reservation due to sudden demise of my great grand mother. Can you please check the reservation on this name Dorothy Davis?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for reaching us.
assistant
Thanks for your information.
user