Hello.
user
Hello. How can I assist you?
assistant
I'm James Thompson. My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name.
user
Sure James, please give me a moment.
assistant
Sure, take your time.
user
James, there is no reservation found with your details.
assistant
Ok, no problem.
user
Thank you for utilising our services.
assistant
Thank you for checking.
user