Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Patrick Martin.
user
Please allow me a moment. Patrick, there is no reservation found under your name.
assistant
Sure, I will wait for your response. Anyways, that's fine.
user
Thank you for contacting us, have a great day.
assistant
Thank you for checking.
user
You are welcome.
assistant