Hello, I am Amanda King.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation, due to cancellation of my exam.
user
Sure, please give me a minute I will check and revert you.
assistant
Ok.
user
Thank you for waiting, we are sorry to inform no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant