Hi.
user
Hello, do you need any help from us?
assistant
Nicholas Perez here, I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Sure, please allow me a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok fine, thanks for your response.
user
You are welcome, have a great day.
assistant