Hi.
user
Hello, how may I help you?
assistant
I am Janet Campbell. I need to cancel my reservation as my plan to go for hummer ride got cancelled. Can you help me?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant