Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my ticket due to my health issue, can you help me with that?
user
Sure, we are perky to help you. Can you please share your good name?
assistant
I am Betty Thomas.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
That's ok. Thank you.
user
Thank you for availing us.
assistant