Hello.
user
Hello, how can I help you?
assistant
I am Larry Green. I want to change my existing reservation due to heavy rain fall at my estination. Can you please help me with it?
user
Sure, please wait a minute.
assistant
OK.
user
Sorry, to inform you that there is no reservation with your name.
assistant
No problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user