Hi, I am Katherine Robinson.
user
Hello, how can I amend you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Will you help me to change my reservation?
user
Sure, we are glad to help you to change it. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your specified name.
assistant
No problem, thanks for your prompt response.
user
Thank you for contacting us.
assistant