Hi,.
user
Hello.
assistant
I am Paul Thompson.
user
Paul Thompson, how may I assist you with today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a minute while I check for your reservation details.
assistant
Sure.
user
I regret to inform you that there is no active booking on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us. Have a great day.
assistant