Hello. I am Patrica Harris.
user
Hello, how may I provide assistance to you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
We are sorry to inform you that, there is no reservation found with your name in our database.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for availing us.
assistant