Hi.
user
Hello. Could you please provide me your name?
assistant
Sure, Ashley Smith here.
user
Ashley, may I know how I assist you?
assistant
Yesterday I booked a ticket to New York through your agency, your agent by mistakenly booked a ticket on wrong dates, so I want to change my reservation.
user
Ok, I can help you out.Can you please tell me your new reservation codes?
assistant
Yes, my new source code is Los Angeles, CA - LAX and destination is Denver, CO - DEN.
user
Can you please tell me your trip dates?
assistant
My trip dates are 10/24 and 10/26.
user
I found a flight with price 200 and 1016 flight number labelled with Hawaiian airline.
assistant
Yes, please proceed with the booking.
user
Ok, your ticket has been booked.
assistant
Thank you for your services.
user
Most welcome.
assistant