Hello.
user
Hello, how may I help you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I am glad to help you. May I know your good name to proceed further?
assistant
I am Christopher Thomas.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant