Hello.
user
Hello, how can I aid you today?
assistant
Eric Lewis here. I want your help in changing my flight ticket existing reservation.
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No issue, thank you for your help.
user
Thank you for choosing us.
assistant