Hello. I am Brenda Robinson.
user
Hello, how may I assist you today?
assistant
I need to cancel my existing reservation due to postpone of my exams.
user
Sure, I would be happy to serve you.
assistant
Could you please help me in doing that?
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant