Hi, I am Jacob Adams.
user
Hello, how can I aid you?
assistant
I have to change my flight ticket booking that I am unable to attend the trip, can you please help me in flight ticket modification?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, take your time.
user
Sorry Jacob Adams, there is no reservation found on your name in our reservation list.
assistant
That's ok.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for the response.
user