Hi.
user
Hello, how can I support you?
assistant
Due to sudden change in weather conditions, I need to change my existing reservation. Can you help me with that?
user
I can help you with that. May I know your name?
assistant
My name is Charles Gonzalez.
user
Please wait a minute. I will revert you.
assistant
Sure.
user
Thanks for your time. there was no reservation found on your name.
assistant
Ok, Thanks for your information.
user
Thank you for choosing us.
assistant