Hello,.
user
Hello, how may I help you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to assist you. Can you please let me know your name?
assistant
My name is Mary Baker.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Ok,.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for your help.
user
You are welcome and thank you for choosing us.
assistant