Hi. I am Melissa Phillips.
user
Hello, how may I be your helping hand?
assistant
I want to cancel my reservation, why because my friends already done the reservation with some other airlines.
user
Ok.
assistant
So, could you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Give me a minute to check the reservation on your name.
assistant
Sure, take your time.
user
Thank you for giving your precious time. I did not find any reservation on your name to proceed for cancellation.
assistant
No problem. Thank you for your quick response.
user
Thank you for approaching us.
assistant