Hi.
user
Hello, may I know how best I can help you today?
assistant
Jerry Roberts here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Please wait.
assistant
Ok.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for your help.
user
Thank you.
assistant