Hello.
user
Hello. How may I assist you?
assistant
My name is Debra Martinez. I want to change my existing reservation, due to bad weather.
user
Sure, I will help you with that. I got your reservation with your name Debra Martinez. May I know your airport codes?
assistant
My airport codes are CLT and PHL.
user
Ok, let me know your new dates.
assistant
My travelling dates are 03/23 and 03/25.
user
I got a flight-1000 with connection 1 and price 200 on Southwest airline. Is it ok for you?
assistant
Ok, please proceed for booking.
user
Ok, your ticket has been done with your name.
assistant
Thank you for booking.
user
Welcome, have a nice day.
assistant