Hello.
user
Hello. How can I guide you today?
assistant
My name is Angela Turner, can you help me to cancel a reservation which I had done last week?
user
Ok, I am here to help you. Please wait for a while.
assistant
Ok, please take your time to check. Thank you for the positive response.
user
Sorry, their is no active reservation found on your name to cancel.
assistant
That is ok, thank you for assisting me.
user
Thank your for reaching us.
assistant