Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, Laura Thomas here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Thomas, there is no active reservation found as per your name to cancel it.
assistant
No issues, thank you for the information.
user
You are welcome.
assistant