Hello.
user
Hi.  How can I help you?
assistant
My business meeting has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure thing. I just need your name so that I can search for the reservation.
assistant
Sure, my name is Gregory Lopez.
user
It looks like there is no reservation that matches that name.  Is there anything else that I can help with?
assistant
No. Thank you for your information.
user
Your welcome. Have a nice day.
assistant