Hello.
user
Hello, how can I guide you for today?
assistant
My name is Charles Wilson, I want to cancel my reservation due to my bad health, Can you help me with cancellation?
user
I am here to help you about that Charles Wilson.
assistant
Thank you.
user
Please wait for sometime to check the reservation status with your name in our booking list.
assistant
Ok.
user
I regret to say this Charles Wilson, there is no active reservation with your name to cancel the reservation.
assistant
Thank you for the information.
user
You are welcome, thank you for reaching us.
assistant