Hello.
user
Hello, Good Morning.
assistant
My name is Catherine Wright.
user
How may I guide you?
assistant
I have already booked my ticket to Houston but due to an emergency, my trip got postponed.
user
Sure, please hold on for a moment, let me check.
assistant
Sure, take your time.
user
I am sorry to inform you that there are no active reservations on your name.
assistant
That's ok. Thank you for your time.
user
Thank you, have a good day.
assistant