Hello.
user
Hello, which service are you seeking for today?
assistant
Jacob Lewis here. My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you out with that.
assistant
Ok.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name to change.
assistant
No problem, thank you.
user
Thanks for approaching us, wish you a nice day.
assistant