Hello.
user
Hello. How may I support you today?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, I'll try to cancel your ticket.
assistant
Thank you.
user
May I know your name to check the reservation list?
assistant
My name is Lisa Evans.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for approaching us.
assistant