Hello.
user
Hello, how can I amend you?
assistant
Please help me in changing my reservation, as my trips got postponed.
user
Sure. May I know your good name?
assistant
Nancy Thomas is my name.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not a problem. Thank you for aiding me.
user
Thank you for reaching us.
assistant