Hello.
user
Hello.
assistant
I am Katherine Garcia.
user
How may I help you now?
assistant
I need your assistance in my reservation cancellation. Can you help me with that?
user
Sure, please be on hold.
assistant
Thank you for your positive response. Sure, I will wait for your response.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Not an issue with that, anyways thank you for the information.
user
Thank you for choosing us.
assistant