Hello.
user
Hello, how may I serve you for the day?
assistant
I am John Hill. I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for connecting with us.
assistant