Hello.
user
Hello, How can I aid you?
assistant
My name is Charles Wilson, I want to change my reservation as my plan to meet my brother is postponed. Can you change my reservation?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thanks for the time, we did not find reservation on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant