Hello, I am Ronald Martinez.
user
Hello, how may I help you?
assistant
Due to my exam date postponed, I want to change my reservation. Can you help me with it.
user
Sure, I am here to help you. Please wait a minute I will check and get back to you.
assistant
Sure.
user
Thank you for waiting, sorry to inform no reservation found with your name.
assistant
No problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you, for the information.
user