Hello.
user
 Hello, How exactly I can serve you the best today?
assistant
I am Alexander King.
user
Ok.
assistant
I need to cancel my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant