Hello.
user
Hello, how can I be your helping hand today?
assistant
I have made an earlier reservation to attend for a exam, due to some issues my exams got postponed. Can you please assist me to change it?
user
Sure, I am here to help you.
assistant
Thank you.
user
To proceed further, May I know your name?
assistant
Brian Young is my name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your given name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for opting us.
assistant