Hello.
user
Hello, how can I best serve you now?
assistant
I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, I can help you in that.
assistant
Thank you for considering my request.
user
May I know your good name please to track the details?
assistant
My name is Thomas Thomas.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, I will wait for your response.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, please proceed with that reservation cancel.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help in cancelling my existing reservation.
user
Thanks for choosing us, wish you a great day.
assistant