Hello.
user
Hello, how can I be your helping hand?
assistant
I want to change my reservation as my Client meeting got postponed, so please aid me.
user
Sure, I am here to aid you.
assistant
Ok.
user
May I know your name to check the previous reservation?
assistant
Sure, my name is Steven Martinez from New York.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no active reservation found on your name.
assistant
No problem, thanks for your support.
user
Thank you for approaching us.
assistant