Hello, I am Ruth Baker.
user
Hello. How may I be your assistance.
assistant
Due to heavy snowfall at my place, I want to change my reservation.
user
Please wait for a while, I will check the status of the reservations and revert you.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for making us to support you.
assistant