Hello.
user
Hello. How may I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Ok, may I know your name?
assistant
My name is Angela Wright.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
There is no reservation found with your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Most welcome.
assistant