Hello.
user
Hello. How can I aid you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Ok, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Brenda Robinson.
user
Ok, wait for a minute.
assistant
Sure.
user
I have found your reservation and it is successfully cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant