Hello.
user
Hello, how may I aid you today?
assistant
I am Stephanie Robinson, I want to cancel my ticket my plan to meet my friend is cancelled due to my bad health. Can you help me now?
user
Sure, we are here to help you. Please wait couple of minutes.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant