Hello.
user
Hello, how can I help you?
assistant
Timothy Phillips here. Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that?
user
Please wait a while.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user