Hello.
user
Hello. How may I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Yes, can you tell me your name?
assistant
My reservation was done under the name Stephanie Carter.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant