Hello.
user
Hello, how can I help you now?
assistant
Due to some issue in the group the trip which we have planned got postponed to other dates, can you please modify my recent ticket booking?
user
Sure, may I know your name please?
assistant
Yes, my name is Stephen King.
user
Sorry, there is no reservation found on your name.
assistant
That's fine, no issues with that one. Thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant
Most welcome.
user