Hello.
user
Hello, how may I assist you?
assistant
I am Michael Rodriguez, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
It's ok, not an issue. Anyway, thank you for your help.
user
Thank you for approaching us.
assistant