Hello.
user
Hello.
assistant
My name is Donald Baker.
user
How may I assist you today?
assistant
My scheduled examination dates has been cancelled, so I would like to cancel my reservation.
user
Sure, wait a moment I will check it out whether your reservation existed or not.
assistant
Ok.
user
Sorry Baker, there is no reservation basing on your details.
assistant
That's ok. Thank you for the help.
user
You are welcome.
assistant