Hi, I am Ashley Smith.
user
Hello. How can I aid you?
assistant
I would like to cancel my reservation as my trip got cancelled. Can you help me with it?
user
Sure, I can help you.
assistant
Ok.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
It's ok, thank you for your response.
user
Thank you for reaching us.
assistant