Hello.
user
Hello, how can I be your helping hand?
assistant
Due to some health issue to my mother, she is unable to travel. Can you please check the reservation on the name of Ashley Taylor to cancel it?
user
Sure, we are gleeful to help you with cancellation. Please wait for a while, to check the present status of your mother reservation and revert to you.
assistant
Sure, I will wait.
user
Thanks for being patient. There was no reservation found on the name you provided.
assistant
Ok, Thank you for your service.
user
Thank you for reaching our agency.
assistant