Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, welcome to our agency. How can I assist you today?
assistant
I am an event organiser and we were planned to do an event, but suddenly it got cancelled, so I would like to cancel my plane ticket. Can you help me?
user
Sure, I will definitely help you with that.
assistant
Thanks.
user
Will you please provide your name for checking the reservation?
assistant
Sure, my name is Joseph Brown.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting. Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Welcome, have a great day.
assistant