Hello.
user
Hello. How can I help you today?
assistant
Can you help me to change my reservation due to an emergency?
user
Sure, I am here to help you. May I know your name?
assistant
Carolyn Hernandez here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant