Hello.
user
Hello. How may I assist you today?
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Betty Collins.
user
Please allow me a minute.
assistant
Ok.
user
Betty Collins, I am really sorry to inform you that there is no booking found on your name.
assistant
Very sad. anyway, thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant