Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Daniel Jones.
user
Ok, please wait a minute.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us, have a good day.
assistant