Hello, I am Emily Nelson.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, can you please help me?
user
Sure, I am here to assist you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant