Hello.
user
Hello, how may I help you?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, please share your good name?
assistant
Please check the ticket under the name Edward Gonzalez.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry, no reservation found on your given name.
assistant
No issue, anyway thank you for checking.
user
Thank you for choosing us.
assistant