Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation due to heavy rainfall, can you please help me with that?
user
May I know your good name please? Sure, I will help you to change your reservation.
assistant
My name is Jason Martinez.
user
No reservation has been found on our database.
assistant
Not an issue, thank you.
user
Sorry for Inconvenience, thank you for choosing us.
assistant