Hello. Scott Smith here.
user
Hello, how can I assist you today?
assistant
I would like to change my reservation as I did not get leave, can you please help me out with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant