Hello.
user
Hello, how may I oblige you today?
assistant
I made an earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Larry Williams.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant