Hello.
user
Hello.
assistant
I am Matthew Perez.
user
How can I assist you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, I'm glad to help you with that. Please be on hold for few seconds.
assistant
Ok.
user
Matthew Perez, there is no reservation found under your name in our database to do modifications in that.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us, have a great day.
assistant