Hi.
user
Hello, how may I help you today?
assistant
I need to modify my reservation as I was met with an accident the previous day. Can you help me about that?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
May I know your good name please?
assistant
Sure, my name is Patrick Evans.
user
Ok, please wait for a mean while.
assistant
Sure, I will wait for your response.
user
Sorry Evans, there is no reservation found as per your travelling details.
assistant
Not an issue with that, anyways thank you for the information.
user
You are welcome.
assistant