Hello.
user
Hello, how may I address you?
assistant
Shirley Jones. I want to change my reservation which was reserved to New York. Can you change my reservation?
user
Sure, let me check the reservation list and revert you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us.
assistant