Hello.
user
Hello, how may I help you for this moment?
assistant
My name is William Walker. Can you help me in cancelling my existing reservation?
user
Glad to meet you, Walker. Sure, I will help you with this. Please wait for a moment.
assistant
Ok.
user
Sorry Walker, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok. Thank you for your time.
user
You are welcome.
assistant