Hello, I am Robert Perez.
user
Hello, what can I do for your now?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
OK.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, please.
user
Sure, your ticket has been cancelled.
assistant
Thank you.
user
Thanks for choosing us, wish you a happy day.
assistant