Hello.
user
Hello, how may render you today?
assistant
Myself Sarah Taylor. I want to cancel my recent reservation due to some changes in my exam and the exam is not rescheduled so can you help me in cancelling?
user
Sure, I will solve your concern in cancelling the flight ticket. Please allow me a moment to check whether any active reservation is found on your name or not.
assistant
Thank you for your quick response and I will wait.
user
Sorry Taylor, there is no active reservation on your name in our database.
assistant
That's ok, no problem, may be it has been cancelled by my friend and I am not aware of it. Anyway thank you for the information.
user
Thank you for reaching us.
assistant