Hello.
user
Hello. How can I aid you?
assistant
I am James Clark. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
James Clark, I am here to cancel your ticket. Can I know your name to check with the status? James Clark, your reservation is found in our database and your ticket is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant