Hello, I am Scott Roberts.
user
Hello, how may I assist you?
assistant
I would like to change my reservation, as my brother came to my place to meet me. Can you please help me?
user
Sure, please wait.
assistant
Ok.
user
Sorry, no reservation has been found on your name in our database.
assistant
That's fine, thank you for checking.
user
Thank you for choosing us.
assistant