Hello.
user
Hello, thank you for visiting our site. How can we help you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
user
It's my pleasure to help you with your concern. Sure, may I know your name to check with the reservation status?
assistant
Sure, I am Alexander Jackson.
user
Thank you for sharing your name. Please bear with me for 2-3 minutes while I check in our database.
assistant
Sure.
user
Thank you for waiting, Alexander Jackson. Alexander Jackson, I am afraid that for the mentioned name there is no reservation found in our database to cancel.
assistant
Ok, Thank you.
user
Thank you for reaching our chat service.
assistant