Hi.
user
Hello, how can I aid you?
assistant
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Benjamin Hernandez here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for reaching us.
assistant