Hello. Anthony Garcia here.
user
Hello, how may I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user