Hello.
user
Hello, good morning.
assistant
Is this flight ticket booking agency?
user
I hope you are good today, how can I help you? Yes, you are in right place.
assistant
I feel good to reach you now. I have to cancel my reservation which I have done earlier to meet my friend but unfortunately he reached my home now. So, can you please help me with that?
user
Sure, I will help you.
assistant
Thanks for that.
user
On whose name did you booked the ticket?
assistant
It must be booked under the name of Thomas Carter.
user
Wait a while please.
assistant
Sure, take your time.
user
There is no reservation found on your name, I think so you have given a wrong name.
assistant
No, I have given right name but booking is may not be done properly while booking. Anyway, thank you for your time.
user
You are welcome. Thanks for utilizing our services.
assistant
Most welcome.
user