Hello.
user
Hello.
assistant
I am Frank Scott.
user
Frank Scott, how can I aid you for the day?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I am here to help you, can you please wait for a moment.
assistant
Sure.
user
Sorry to tell you, there is no reservation found with your name in our reservation list.
assistant
That's fine, thank you for your service.
user
Thank you for approaching us, have a great day.
assistant