Hi.
user
Hello. How may I aid you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, can I know your name to proceed?
assistant
Yes, my name is Brandon Taylor.
user
Please wait for a moment to check your details.
assistant
Sure, I'll wait for your response.
user
Sorry to say, no reservation found for this search.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant