Hello.
user
Hello, how may I help you today?
assistant
Can you please change my reservation?
user
Sure, I am here to help you with this. May I know your good name please?
assistant
Thomas Carter here.
user
Ok, please wait for a mean while.
assistant
Ok.
user
Sorry Thomas, no reservation found as per your name to change it in your database.
assistant
Ok, not an issue. Thank you.
user
You are welcome.
assistant