Hi.
user
Hello.
assistant
I am Karen White.
user
How can I aid you?
assistant
Can you help me in changing my recent reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Reservation found, please tell me your trip dates.
assistant
I will fly from 11/05 to 11/17.
user
May I know your airport codes please?
assistant
My source is PHL to JFK.
user
Please confirm your trip dates. I found a flight 1001 of Southwest airlines for you.
assistant
You can book it.
user
Your ticket is booked.
assistant
Thank you.
user
You are welcome.
assistant