Hello, I am Jessica Green.
user
Hello, how can I serve you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, No problem. Thanks for the information.
user
Thank you for reaching us.
assistant