Hello.
user
Hello, may I know how best I can help you today?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, could you please share your good name?
assistant
My name is John Brown.
user
Sorry we couldn't find any reservation on your name.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Anyways, thank you for providing information.
user
Your welcome.
assistant