Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation. Due to heavy rains my auditions were cancelled. Can you please help me with that?
user
Sure, could you please provide your name to proceed further?
assistant
Yes, I am Joseph Roberts.
user
Sure, let me check and revert to you. Sorry, unfortunately no reservation has found on your name.
assistant
Ok. No issue. Thanks for your response.
user
Most welcome, thanks for your interest.
assistant