Hello.
user
Hello. How can I assist you?
assistant
Due to heavy snowfall at my location, I just want to cancel my recent reservation. Please help me out.
user
Sure. May I know on whose name you have made the reservation?
assistant
Please check the reservation on the name of Anthony Gonzalez.
user
Anthony, your reservation has been cancelled successfully.
assistant
Thank you for your information.
user
Thank you for using our services.
assistant