Hello.
user
Hello, how can I help you?
assistant
Due to heavy rain, I want to cancel my recent reservation. Can you help me?
user
Sure, can you please help me with your name?
assistant
I am Catherine Brown.
user
Thank you for your details. Sorry, we did not found any reservation on your name.
assistant
No issue, Thank you for quick response.
user
Thank you for reaching us.
assistant
Have a nice day.
user