Hi.
user
Hello, how may I help you?
assistant
Can you cancel a flight reservation?
user
Sure, we handle cancellation queries. May I know your name to proceed further?
assistant
I was planning to attend a motorbike racing event which has been cancelled because the bikers getting injured in an accident. The flight ticket was booked in the name of Justin Perez.
user
Justin, we have searched with your details but there are no active reservations found with your details.
assistant
Ok, may be the booking was done with some other airline.
user
Would you like to know anything else?
assistant
In case of any query can I contact you again?
user
Sure, you can contact us at anytime.
assistant
Thanks, I appreciate your response.
user
Thank you for choosing us Justin, have a good day.
assistant