Hi. I am Lisa Jackson.
user
Hello, how may I assist you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, We are here to help you.
assistant
      Thank you.
user
Please hold on a minute.
assistant
Ok.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us, have a nice day.
assistant