Hi.
user
Hello. How may I help you?
assistant
My business meeting has been postponed, so I would like to cancel my reservation. Can you help me please?
user
Sure, may I know your name for finding your reservation?
assistant
Sure, my name is Kathleen Garcia.
user
No reservation found on your name Mr.Kathleen Garcia.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us.
assistant