Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your good name?
assistant
I am Michelle Martinez.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant