Hi.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, my business conference got cancelled. So I want you to cancel my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Rebecca Carter here.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, as per your request it has been cancelled.
assistant
Thank you for your kind service.
user
Thank you for availing us.
assistant