Hello, I am Kenneth Walker.
user
Hello, how can I best help you now?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, that is what I am here now.
assistant
Thank you.
user
Please hold on a moment.
assistant
OK.
user
Sorry to inform that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for connecting us, have a great day.
assistant