Hello.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, please let me know your name to check the reservation list and revert you.
assistant
Sure, my name is Angela Turner.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your information.
user
Thanks for waiting Angela Turner, we could not find any reservation by your name in our data base.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant