Hi.
user
Hello.
assistant
I am Daniel Hernandez.
user
How may I be of your helping hand?
assistant
I would like to change my existing reservation, due to an emergency work my planning to meet my colleague has been postponed. Could you please assist me in changing?
user
Sure, wait a while let me check and know you the current status.
assistant
Sure.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant