Hello,.
user
Hello, what can I serve you for today?
assistant
I am Edward Hernandez. I want to change my recent reservation due to sudden demise of my great grandfather.
user
Sure, I am here to assist you. Give me a moment to check existing reservation.
assistant
Sure.
user
Sorry, there is no reservation under your name in our listings.
assistant
Okay. Thanks for your response.
user
My pleasure, thank you for opting our service. Hope you have a great day ahead.
assistant