Hi. I am Ronald Garcia.
user
Hello, how may I oblige you today?
assistant
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me?
user
Sure, I will help you. Please wait for sometime.
assistant
Thank you. Ok.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
That's ok. Thank you for the response.
user
Thank you for choosing us.
assistant