Hello.
user
Hello, how may I assist you?
assistant
Owning to emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Linda Brown.
user
Linda, sorry to keep you waiting and I regret to inform you that there is no flight reservation on your name.
assistant
Ok, no problem.
user
Thanks for approaching us.
assistant
Thank you for your information.
user