Hi.
user
Hello, how can I help you today?
assistant
I would like to cancel my ticket, because my sister's baby shower function was cancelled. So, will you help you help me in cancelling?
user
Sure, I will help you in cancelling the previous reservation. Could you please mention your name for checking?
assistant
I am George Johnson.
user
There is a reservation done on your name.
assistant
Ok. You can cancel it.
user
Sure, your reservation has been cancelled.
assistant
Thank you for helping me.
user
Thank you for approaching us.
assistant