Hello,. I am Robert Baker.
user
Hello,Robert. How shall I assist you?
assistant
I want to cancel my recent reservation, because my auditions got postponed due to heavy snow-storms. Can you help me with that?
user
Definitely. Wait for a minute,I will get back to you.
assistant
Ok.
user
Sorry to inform you,no reservation found on your name.
assistant
Ok, no problem, Thank you for your service.
user
Thank you for contacting us. Have a nice day.
assistant