Hello.
user
Hello. How can I aid you today?
assistant
I want to cancel my reservation, due to my health issues, so please help me in the cancellation.
user
Sure, I am happy to help you with that. May I know your name to proceed?
assistant
Myself Scott Carter.
user
Ok, please wait for a moment.
assistant
Ok.
user
We have found a reservation on your name, shall I proceed by cancelling?
assistant
You can proceed to cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
My pleasure.
assistant