Hello.
user
Hello, how may I assist you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, my name is Joseph Martinez.
user
Joseph, please wait for a minute.
assistant
Sure.
user
I couldn't find any reservation with your details, Joseph.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant