Hi, my name is Helen Rodriguez.
user
Hello, how can I help you?
assistant
Due to the sudden weather change my Soccer tournament has been cancelled.
user
Ok.
assistant
So I had a request to you to cancel my existing reservation.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, thanks for your valuable information.
user
Thanks for approaching us.
assistant