Hello.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, I will help you. May I know your name?
assistant
Sure, I am Catherine Collins.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant