Hello.
user
Hello, How can I respond to your request?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I can help you in that.
assistant
Thanks.
user
May I know your good name please?
assistant
Sure, my name is Barbara White.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Ok, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thanks for approaching us.
assistant