Hello. I am Justin Campbell.
user
Hello. How can I help you?
assistant
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Sure, please wait until I find your active reservation in our system.
assistant
Ok.
user
We don't have any reservation with your name to change.
assistant
No problem, thanks for your information.
user
Thank you.
assistant