Hello.
user
Hello.
assistant
I am Jonathan Lewis.
user
How may I assist you?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Jonathan Lewis, no reservation has been found on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant