Hi.
user
Hello. How may I serve you?
assistant
As my friend met with an accident I want to be there with him So, can you please cancel my reservation?
user
That's so sad!. I will surely help you with that. Can I have your name for checking your previous reservation in our database?
assistant
Reservation was done by the name Barbara Lewis.
user
Ok Barbara, give me a moment to check.
assistant
Sure, take your time.
user
Barbara, we find it in our database but there is no reservation found under your name.
assistant
That's ok, thanks for the information.
user
You are welcome. Thank you for reaching us.
assistant