Hello.
user
Hello. How may I aid you today?
assistant
Can you please help me to change my active reservation as my meeting was postponed?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
Myself Patrick Allen.
user
Please be on hold to check. We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you so much for your information.
user
Thank you for approaching us, have a great day.
assistant