Hello.
user
Hello, do you need any help from us?
assistant
I am Jeffery Martinez. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to cancel further.
assistant
No problem, thank you for the information.
user
You are welcome, have a great day.
assistant