Hello, I am Dennis Lopez.
user
Hello, how may I assist you?
assistant
Due to an unexpected emergency, I want to cancel my ticket. Can you help me to cancel my ticket?
user
Sure, hold on for a moment. Sorry Dennis, there are no flights reserved on your name.
assistant
Ok, no issues. Thank you for checking.
user
Welcome. Thank you for choosing us, have a good day.
assistant
You are welcome.
user