Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thanks for your concern.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Timothy Clark.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for chosing us.
assistant