Hello. Samantha Williams here.
user
Hello, how can I assist you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for being patient, we found a reservation on your name and it is successfully cancelled.
assistant
Thank you.
user
Thank you for opting our agency.
assistant