Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation due to postpone of my interview, can you please help me with that?
user
Sure, I am here to help you with your concern. May I know your name to check with the status?
assistant
My name is Kenneth Moore.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. Kenneth Moore, regret to inform that there is no active reservation found in our database.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant