Hi. I am Shirley Allen.
user
Hello, how can I help you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends on road. Can you please help me out?
user
Sure, please wait a minute.
assistant
Ok.
user
We found a reservation, shall I proceed with cancelling?
assistant
Yes, please proceed to cancel.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant