Hello.
user
Hello. How may I aid you?
assistant
I made a reservation earlier, due to some personal work I want to make few changes in my existing reservation.
user
Ok. I will help you in that. May I have your name?
assistant
Sure, I am Karen Taylor.
user
Please wait for sometime.
assistant
Sure.
user
Thanks for your time, but no reservation is available on your name in our database.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us, Have a nice day.
assistant