Hello.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Kevin Clark here.
user
Please standby.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
It's ok, thank you for checking.
user
Thank you for reaching us.
assistant