Hello.
user
Hello, what can I do for you today?
assistant
I need to change my existing reservation, can you please help me?
user
Surely, I will help you out.
assistant
Ok.
user
May I know your name please?
assistant
Myself Paul Clark.
user
Thanks for your name, please wait.
assistant
Ok, I will be waiting.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
That's ok, thank you for searching my details.
user
Thank you for availing us.
assistant