Hi.
user
Hello, how may I aid you?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, may I know your name?
assistant
Sure, I am Virginia Harris.
user
Please wait for a moment to check.
assistant
Ok, take your time.
user
Sorry to say, no reservation found on your name.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you for reaching us.
assistant