Hello.
user
Hello, how may I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
My reservation was done under the name Andrew Rodriguez.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry Rodriguez, there is no reservation found as per your name to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are welcome.
assistant