Hello. I am Sarah Thomas.
user
Hello, what can I do for you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I am here to guide you. Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant