Hi.
user
Hello, how may I serve you today?
assistant
I am Sharon Robinson want to cancel my reservation, can you please help me with it?
user
Sure, please provide your name to check the reservation?
assistant
Ok, my name is Sharon Robinson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant