Hi.
user
Hello, How can I respond to your request?
assistant
I want to cancel my recent reservation due to my health issues, can you please help me in cancellation?
user
Sure, I can help you in that. May I know your good name please to track the details?
assistant
I am Jessica Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for being patience, we did not find any active reservation on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for contacting with us.
assistant