Hello, I am Barbara Carter.
user
Hello, how may I serve you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant