Hello. i am Catherine Jones.
user
Hello, how can I support you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we are here to help you. Please give me a minute, I will check the reservation on your name and revert to you.
assistant
Ok.
user
Thank you for your time. We are sorry to inform you that we did not find any reservation on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for availing us.
assistant