Hello, I am Paul Wilson.
user
Hello, Paul Wilson. How can I support you?
assistant
Can You please change my reservation as I am suffering with a serious health problem?
user
Sure, please give me a minute.
assistant
Ok.
user
Thanks for your time, we are sorry to inform you that no reservation has found based on your name.
assistant
It's ok, thanks for the kind information.
user
Thanks for availing us, have a nice day.
assistant