Hello.
user
Hello. How may I guide you?
assistant
I am Brian Allen, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, please wait a minute.
assistant
Sure, take your time.
user
I have found your reservation.
assistant
Please cancel it.
user
Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Most welcome.
assistant