Hi.
user
Hello, how may I aid you today?
assistant
Please assist me to cancel my reservation as my business meeting got cancelled.
user
Sure, we are here to help you. May I know your name to proceed further?
assistant
Rebecca Moore here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant