Hi. I am Alexander Jackson.
user
Hello, how may I be of your help?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, please wait a while.
assistant
Ok.
user
Thank you for being wait. Unfortunately we didn't not found any reservation according to your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant