Hello,.
user
Hello, how may I aid you?
assistant
Owing to an emergency I need to cancel my recent reservation. Will you help me out in my cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
Please provide your name to check the previous reservation.
assistant
Sure, reservation is done with my name Elizabeth Johnson.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation with your name.
assistant
Ok, thank you for prompt response.
user
Thank you for reaching us.
assistant