Hi.
user
Hello. How can I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Yes, I can help you.
assistant
Thank you.
user
Can I know your name for checking?
assistant
Sure, my name is Emily Williams.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Thank you for contacting us.
assistant