Hello,.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you to cancel your reservation. May I know your name?
assistant
I am Andrew Hernandez.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for being patient, there was no reservation found on your name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for availing us.
assistant