Hi.
user
Hello, how can I be your assistance?
assistant
I made a reservation earlier for a direct flight unknowingly so, I request you to please change my reservation for a connecting flight.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check the reservation and to change it?
assistant
Sure, my name is Katherine Garcia.
user
Please wait for a couple of minutes I will check in our date base and revert to you.
assistant
Ok, sure.
user
Thank you for your precious time, I hardly tried to find out your name in our date base, but there is no reservation found on your name.
assistant
Ok, no problem. May be I have done with some other airline.
user
Thank you for contacting us.
assistant
Anyway thanks for your kind response.
user