Hello, Margaret Allen here.
user
Hello Allen, how may I assist you?
assistant
I want to cancel my recent reservation,  as I postponed my vacation because of bad weather. Can you please help me with this?
user
Ok Allen, please hold on for a moment.
assistant
Sure.
user
I found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, please cancel.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us. Have a good day.
assistant