Hello, I am Emma Mitchell.
user
Hello, how can I render you?
assistant
Can you please assist me in changing my reservation as the long trip which I planned to go got postponed due to heavy rains?
user
Sure. Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for availing us.
assistant