Hello,.
user
Hello. How can I help you?
assistant
Please book a ticket from New York, NY-EWR to San Francisco, CA-SFO.
user
Sure, may I know your journey dates please?
assistant
My journey dates are from 08/09 to 08/11.
user
Can I have your good name please?
assistant
My name is David Davis.
user
Please be on hold.
assistant
Sure.
user
There is a direct flight available for you Davis, is that ok for you?
assistant
Please do not book direct flight. Thank you.
user
Fine, thank you for choosing us.
assistant