Hello.
user
Hello, how can I assist you now?
assistant
Nancy Young here. I need to change my recent reservation because my health condition was not good, can you help me?
user
Sure Nancy Young, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry Nancy Young, no reservation has found under your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant