Hello.
user
Hello. How may I assist you today?
assistant
My name is Matthew Jackson. Can you help me to change the reservation I had done recently?
user
Sure, I will help you with that, please wait for a minute.
assistant
Ok, please take the time you need.
user
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
assistant
That's ok, thank you for assisting me, I will check my mails to know more.
user
My pleasure.
assistant