Hello. I am Ashley White.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me with this?
user
Sure, we are glad to help you to change it. Please wait for a couple of minutes.
assistant
Ok, I will wait.
user
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant