Hello.
user
Hello.
assistant
I am Kenneth Green.
user
Green, how may I aid you?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Please give me a moment to check our website.
assistant
Sure, I will wait.
user
Sorry, no reservation is available by your name.
assistant
That's fine.
user
Thank you for choosing us.
assistant
Thank you for your help.
user