Hello.
user
Hello, how can I guide you for today?
assistant
I'm Lisa Lee. I want to change my reservation due to financial issues, can you help me?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant