Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
May I know your name to check with your previous booking?
assistant
Sure, Anthony Martin.
user
Please be on hold for a while.
assistant
Ok.
user
Anthony Martin, there is no active reservation by your name in our data.
assistant
That's Fine.
user
Thank you for choosing us.
assistant
Thanks for the information.
user
Have a nice day.
assistant