Hi,.
user
Hello. How can I aid you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you please aid me with changing my reservation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Patrick Hill.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
No problem, thank you.
user
Thank you for picking us.
assistant