Hello. I am Ryan Phillips.
user
Hello, How exactly I can serve you the best today?
assistant
Will you please help me in changing my existing reservation as my plan to visit my grand parent's home got postponed?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
 I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for the information.
user