Hello. I'm Jeffrey Gonzalez.
user
Hello, how may I help you Jeffrey.
assistant
I had planned to go on a vacation, but it was postponed.Can you change my existing reservation?
user
Sure, I am here for helping. Please wait a moment.
assistant
Sure.
user
Thank you for your patience, sorry Jeffrey, there is ticket booking found on your name. Sorry for the inconvenience, there is no reservation found on your name.
assistant
That's Ok. Thank you for your help.
user
Thank you for calling us.
assistant