Hello.
user
Hello, how may I help you today?
assistant
Can you aid me to cancel my reservation due to bad weather conditions?
user
Sure, I am here to help you. May I know your name please?
assistant
Matthew Adams here.
user
Ok, please wait for a mean while.
assistant
Sure, take your time.
user
Sorry Adams, there is no reservation found as per your name to cancel it.
assistant
No issue. Thank you for the help.
user
You are welcome.
assistant