Hi.
user
Hello, how can I help you now?
assistant
Can you please change my recent reservation details? As I had booked the ticket with wrong dates.
user
Sure, I will help you with that.
assistant
Thanks for accepting my request.
user
May I know your name please?
assistant
Sure, my name is Anthony Anderson.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, take your own time. I'll be on hold.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Oh! May be something went wrong while I was booking the ticket. Thank you anyways.
user
Thank you for visiting us, we hope see you again.
assistant