Hello. I am Patricia Hill.
user
Hello. How may I help you Hill?
assistant
Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem. Can you help me?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a minute, I will check for the reservation. Sorry Hill, there is no reservation found with your name. Do you need any other help from us?
assistant
It's ok, no thanks. Thank you for your information.
user
Its my pleasure.
assistant