Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation, as my leave is not approved. Can you please help me out with it?
user
Yes, can you share me your name?
assistant
Sure, my name is Michelle Nelson.
user
I have found reservation on your name. Can you tell me your travelling dates?
assistant
Thank you. My travelling dates are Jan 19th and Jan 21st.
user
Can you tell me your airport codes?
assistant
AUS and ORD are my origin and destination airport codes.
user
Do you have any preferences?
assistant
I would prefer to travel in a flight which has maximum of a single connection.
user
I have found an economy class ticket with 1 connection.
assistant
Ok, please proceed.
user
Your reservation has been changed.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant