Hello.
user
Hello. How may I assist you?
assistant
I have already reserved my ticket, but now I want to cancel that reservation. Can you help me with this?
user
Sure, may I know your name please?
assistant
I am Thomas Campbell.
user
Sorry Thomas, I have not found any reservation under your name.
assistant
It's ok, no issues.
user
Thank you for contacting us.
assistant
Thank you all for your valuable information.
user