Hello.
user
Hello. How may I assist you at this moment?
assistant
Can you please help me in changing my recent reservation details? As my planned trip has been postponed to some other dates.
user
Sure I will help you with that. Can I know your name to check your previous reservation status?
assistant
Sure, my name is Katherine Taylor.
user
Please wait a moment.
assistant
Sure, I'll wait for your response.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
Oh! That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you for reaching us, have a great day.
assistant