Hello.
user
Hello, how can I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Pamela Davis.
user
Please wait a minute.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for opting us.
assistant