Hello, I am Brenda Lee.
user
Hello, how can I aid you today?
assistant
As my schedule of attending an public exam got postponed, can you please help me in changing my reservation?
user
Sure, I am ravish to help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us.
assistant