Hi.
user
Hello. What kind of service you are looking for?
assistant
I want to change my reservation because I have an urgent work at my office, can you please help me with changing my reservation?
user
Please give me a moment to check your ticket details in our website.
assistant
Sure, the reservation was done on the name of Catherine King.
user
Sorry King, no reservation is available by your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant