Hello.
user
Hello, how may I assist you?
assistant
Myself Brian Lee. I would like to cancel my recent reservation, will you help me with that?
user
Sure, please wait for a moment to check your details.
assistant
Ok, I will wait for your response.
user
I have successfully cancelled your ticket.
assistant
Thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant