Hello.
user
Hello, what kind of service your looking for?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, please share me your good name.
assistant
I am Matthew Thomas.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for the information.
user