Hi.
user
Hello. How may I assist you?
assistant
I am Charles Thompson.
user
Ok.
assistant
Please help me in changing my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant