Hi.
user
Hello, How can I assist you today?
assistant
Due to heavy rain fall, I want to cancel my recent reservation.
user
Ok, May I know your name please?
assistant
I am Dennis Lee.
user
Ok, please wait for a minute. I will check and let you know.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for availing us.
assistant
Thank you for your information.
user