Hi.
user
Hello. How may I help you?
assistant
I need to amend my reservation to some issues, can you help me out?
user
I will help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Myself George Carter.
user
George Carter, sorry there is no reservation found in our database.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you.
assistant