Hello.
user
Hello.
assistant
Myself Jack Martinez.
user
How can I help you?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?
user
Jack Martinez, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you for accepting my request.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you very much for approaching us.
assistant