Hello,.
user
Hello,. How may I serve you today?
assistant
I want to cancel my recent reservation, As I need to stay back on my home due to the accident that occurred to me, before a few days on my journey. Can you help me with that?
user
Sure, may I know your name please?
assistant
Ok, Jason Taylor is my name.
user
Please stay online.
assistant
Sure, I will.
user
There is no active reservation found in your given name.
assistant
That's ok, thanks for your given information.
user
Thank you for opting us. Have a nice day.
assistant