Hello.
user
Hello. How may I assist you?
assistant
I want to change my reservation due to my bad health, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Andrew Johnson.
user
Please hold on a moment.
assistant
Ok.
user
Andrew Johnson, no reservation has been found on your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant