Hello.
user
Hello, how may I serve you today?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, we are perky to help you.
assistant
Thank you.
user
Can you share your good name with us?
assistant
Sure, please check the reservation with my name Patrick Hall.
user
Please be on hold.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found on your name in our database to cancel it.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for opting us.
assistant
Most welcome.
user