Hello.
user
Hello, How can I provide assistance to you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I can help you in that. May I know your good name please to track the details?
assistant
Thank you. My reservation was done under the name Robert Miller.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant