Hello.
user
Hello. How may I aid you?
assistant
Can you please help me in changing my reservation as my event got postponed?
user
May I know your name?
assistant
Myself George Evans.
user
Please wait.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant