Hi.
user
Hello, how can I aid you today?
assistant
I made a reservation by this name Jacob Thomas but due to bad weather conditions I need to cancel it, can you help me with this?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
Ok, no issue.
user
Thank you for availing us.
assistant
Thank you.
user