Hi.
user
Hello. How may I help you?
assistant
I am Anna Thomas. Can you help me to change my reservation to next week? Because my exam is postponed.
user
Please wait a moment I will revert you back with the proper information.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found on your name to change it.
assistant
No issues, thank you for your service.
user
Thanks for contacting us.
assistant