Hello.
user
Hello, how can I help you?
assistant
Can you aid me to change my recent reservation because suddenly I felt sick?
user
Sure, can you please provide me your name?
assistant
Karen Gonzalez here.
user
Give me a moment please?
assistant
Sure.
user
Karen Gonzalez , I regret to inform that there is no reservation by your name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant