Hi, I am Rebecca Lopez.
user
Hello, how can I help you?
assistant
I just want to change my existing reservation as my tournament got postponed.
user
Sure, Rebecca Lopez, we are here to help you. Please wait for a couple of minutes.
assistant
Sure,.
user
Thanks for your patience. Sorry, we did not find any existing reservation based on your name.
assistant
OK, Thank you for your information.
user
Thanks for reaching us. Have a nice day.
assistant