Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Melissa Collins.
user
Please wait for a moment to check your details.
assistant
Ok, take your time.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user