Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to bad weather conditions, can you help me to change my existing reservation?
user
Sure, I will help you with that. Please provide me your name to check.
assistant
Sure, my name is Paul Robinson.
user
Please be hold on for a moment.
assistant
Ok.
user
Sorry Paul, no reservation found under your name.
assistant
That's fine, thank you.
user
My pleasure. Thank you for choosing us, have a great day.
assistant