Hi.
user
Hello, how can I help you today?
assistant
 Due to some urgent business meeting, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, I will help you with that.
assistant
Ok.
user
Can you please share me your name?
assistant
Please check under the name Amanda Campbell.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant