Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
user
Ok, please provide your name so that I can help you easily.
assistant
Thanks, my name is Ryan Young.
user
There is no reservation found on your name.
assistant
Oh! May be I am not booked my ticket properly at that time. Thank you for your information.
user
Welcome, have a good day.
assistant