Hi. I am Gregory Hall.
user
Hello, how may I assist you today?
assistant
Please help me in changing my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for availing us.
assistant