Hi. I am Brian Hill.
user
Hello, how can I aid you?
assistant
My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled. Can you help me in my cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
Please stand by.
assistant
Sure.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, not an issue. Thank you for your quick response.
user
Thank you for reaching us.
assistant