Hello.
user
Hello, how best I can help you today?
assistant
I want your help in making some changes in my existing reservation, due to the busy schedule on my previously planned dates. Can you please change my reservation which was made on the name of Jeffrey Wright?
user
Sure, we are glad to help you to change it. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to change it.
assistant
Ok, Thank you for your help.
user
Thank you for approaching us.
assistant