Hello.
user
Hello, how can I help you today?
assistant
I just want to change my existing reservation, due to some health issues. Can you please help me to change it?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is Christine Phillips.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thanks for approaching us.
assistant