Hello.
user
Hello, what can I do for you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I made a reservation by this name Ashley Mitchell.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant