Hi.
user
Hello.
assistant
I am John Wilson.
user
How may I help you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, please give me a moment to check your previous booking.
assistant
Ok.
user
Thank you for your patience. I am sorry to say that there is no reservation found for the name which you have mentioned.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant