Hello.
user
Hello, how can I assist you?
assistant
My name is Joseph Jackson. I want to change my existing reservation, can you help me for that?
user
Ok, I will help you with the change. Please wait.
assistant
Thank you.
user
Thank you for waiting, there is no reservation been found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for connecting with our agency.
assistant