Hello.
user
Hello. How can I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, can I know your name please?
assistant
Anna Phillips here.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for approaching us.
assistant