Hi.
user
Hello.
assistant
Myself Susan Davis.
user
How can I assist you?
assistant
Can you please help me to modify my reservation as my exams got postponed?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you for considering my request. Sure, I will wait.
user
Susan, there is no reservation found under your name to do modifications in that.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant