Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, can you please provide me your name?
assistant
I am Raymond Allen.
user
Give me a moment.
assistant
Sure.
user
Raymond Allen. I regret to inform that there is no reservation by your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user