Hello. Myself Laura King.
user
Hello, how may I assist you?
assistant
Can you please help me with cancelling my reservation due to my planned event got cancelled?
user
Ok, please wait for a moment till I check with your previous booking.
assistant
Thank you. Take your time to check.
user
Sorry to inform you Laura King, there is no active reservation found.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for connecting with our services.
assistant
Most welcome.
user