Hello.
user
Hello, Please notify me, how can I best serve you today?
assistant
Due to my health problem I want to cancel my reservation, could you please help me that?
user
Sure, I can help you in that cancellation.
assistant
Thanks for aiding me.
user
May I know your good name to track the details, Can you please provide me?
assistant
Sure, my name is Daniel Perez.
user
Ok, just give me a moment please.
assistant
Ok, I will wait for your information.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem that. Thank you.
user
Thanks for contacting us, have a great day.
assistant