Hello.
user
Hello. Let me know, How can I assess you today?
assistant
Meeting a childhood friend on his birthday got postponed, will you assist me to change my recent reservation?
user
Sure, I will assist you in that.
assistant
Ok.
user
May I know your name, to change your ticket?
assistant
My name is Michelle Johnson.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry Michelle Johnson, there is no active reservation on your name to change it.
assistant
Ok, no issues. Thank you.
user
Thanks for approaching us.
assistant