Hello.
user
Hello. Please let me know what can I do for you?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Yes, I am willing to help you.
assistant
Thank you.
user
Please share your name.
assistant
I am Catherine Perez.
user
Wait a minute please.
assistant
Ok.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
No problem, Thanks for the information.
user
Thank you for opting us, have a nice day.
assistant