Hello.
user
Hello, how may I be your helping hand today?
assistant
I am Elizabeth Edwards. I need to change my recent reservation due to postpone of my exam. Could you please help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a minute, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for your time, There was no active reservation found on your given name.
assistant
No worries, thank you for your information.
user
Thank you for reaching us.
assistant