Hello.
user
Hello. How may I assist you today?
assistant
Can you please help me with flight ticket modification process that I am unable to travel the trip on those dates?
user
Sure, we are here to help you.
assistant
Thank you so much.
user
Could you please let me know to check the reservation status?
assistant
My name is Samantha Perez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure,  I can wait.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Not an issue with that one, thank you for your immediate response.
user
Thank you for approaching us.
assistant