Hello.
user
Hello. How may I amend you today?
assistant
I am Ashley Williams. I want to cancel my reservation, due to my health issues. So please help me in cancellation.
user
Sure, I will check the reservation list and revert to you.
assistant
Ok.
user
Thanks for your time, your name is found in the reservation list. Shall I proceed to cancel?
assistant
You can proceed to cancel.
user
Your reservation is cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us, Have a nice day.
assistant