Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?
user
Sure, please share your name to check the reservation list.
assistant
My name is Kenneth Edwards.
user
Please wait for a while.
assistant
Sure.
user
Sorry, we didn't find any reservation on your name to cancel.
assistant
No issues, thank you.
user
Thank you.
assistant