Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some family problems. Can you please help me with this?
user
Sure, may I know your name?
assistant
I am Jonathan Brown.
user
Please wait a second.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant