Hello.
user
Hello.
assistant
I am Charles John.
user
How can I help you?
assistant
I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for opting us.
assistant