Hello.
user
Hello, how may I guide you today?
assistant
I would like to change my existing reservation due to postpone of my seminar. Can you please help me?
user
Sure, I am here to help you to change it. Can I have your name please?
assistant
I am Jessica Evans.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, we did not found any reservation on your name to change it.
assistant
No worries, thank you for the information.
user
Thank you for availing us.
assistant