Hello, I am Ronald Brown.
user
Hello, how may I help you?
assistant
Due to bad weather conditions, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please wait a moment I'll check the details of the reservation on your name.
assistant
OK.
user
Thanks for waiting, no reservation found on your name.
assistant
Thanks for the information.
user
You are welcome. Have a nice day!.
assistant