Hello. I am Amy Baker.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation because we planned to visit the temple, unfortunately my mother meet with an accident. Could you please help me in doing that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant