Hello.
user
Hello.
assistant
I am Raymond Rodriguez.
user
How may I assist you now?
assistant
Can you please assist me in changing my reservation as my plan to attend for music festival got postponed?
user
Sure, I am here to assist you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name to proceed for modification.
assistant
It's ok, thank you for your kind information.
user
Thank you for approaching us.
assistant