Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, please provide your name to check your reservation.
assistant
Sure, my name is Brandon Thomas.
user
Brandon Thomas, very good name. Let me check your previous reservation now.
assistant
Ok.
user
I searched for your previous booking, but no results were found in our data base. Sorry for the inconvenience.
assistant
That's ok, thank you for checking.
user
Have a great day.
assistant