Hello.
user
Hello, how can I assist you now?
assistant
Can you please assist me to change my existing reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
I am Thomas Lopez.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Thomas Lopez, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a good day.
assistant