Hello.
user
Hello, how can I help you?
assistant
I am Brandon Phillips. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please wait a while.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us. Have a nice day.
assistant