Hello.
user
Hello, how may I serve you at this moment?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Mary Scott here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we did not find any reservation against your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant