Hi.
user
Hello. How may I help you?
assistant
I am Joshua Evans. I would like to cancel my recent reservation, as my business meeting is postponed.
user
Sure, please wait for a moment to check your details in my database.
assistant
Ok, I will be waiting.
user
Thank you for your patience. Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
You are welcome.
assistant