Hello.
user
Hello.
assistant
I am Michelle Scott.
user
How may I support you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, please be on hold.
assistant
Thank you. Sure.
user
Thank you for your time, we did not find any active reservation in your name to cancel it.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us. Have a nice day.
assistant