Hello.
user
Hello, how may I serve you today?
assistant
I am Kevin Phillips. I would like to cancel my resent reservation due to the whether condition in my city. Help me in cancelling my reservation.
user
Ok, please wait I will get back to you.
assistant
Sure.
user
Thanks for waiting, we have not found any flight reservation on your given name.
assistant
No problem, thank you for your response.
user
Thank you for opting us.
assistant