Hello.
user
Hello, how may I lend a hand to?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Myself Emily Perez.
user
Please wait for a while.
assistant
Ok.
user
I found your reservation, shall I cancel it.
assistant
You can proceed to cancellation.
user
Your reservation is cancelled successfully.
assistant
Thank you.
user
Thank you very much for contacting our agency.
assistant