Hi.
user
Hello, how can I serve you the best today?
assistant
Myself Paul Thompson.
user
OK.
assistant
Owing an emergency, I need to cancel my reservation.
user
Ok, please wait.
assistant
Sure, I will wait.
user
Sorry, we couldn't find any reservation on your name.
assistant
No, problem.
user
Thank you for approaching us.
assistant
Thank you for your service.
user