Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation due to sudden change in my trip, can you assist me?
user
Sure, may I know your name please?
assistant
Jacob Martinez.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
No problem, thank you for searching.
user
Thank you for reaching us.
assistant