Hi, I am Donna Lewis.
user
Hello, Donna Lewis. By what way can I support you?
assistant
I want to cancel my reservation as my exam got cancelled.
user
Ok. Give a minute, I will let you know.
assistant
Sure.
user
Thanks for your time. We found that there was no reservation with your name.
assistant
Thanks for your information.
user
Thank you for approaching us, have a good day.
assistant