Hi.
user
Hello. How may I assist you today?
assistant
I'm Barbara Brown.
user
Nice to meet you Brown.
assistant
I want to cancel my recent reservation due to cyclone in our city.
user
Sure, please wait for a minute. Are you sure, that you have booked with this name?
assistant
I am sure about the name.
user
Then sorry, there is no reservation, do you want any more information please?
assistant
That's fine. Thank you for your help.
user
Ok fine. It's my pleasure.
assistant