Hello.
user
Hello.
assistant
I'm Anna Scott.
user
How can I assist you?
assistant
My holiday trip has been postponed. So, I would like to cancel my recent reservation. Can you please help me with that?
user
Sure Anna, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant