Hello.
user
Hello.
assistant
Myself Katherine Nelson.
user
How may I serve you at this moment?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your information.
user