Hello.
user
Hello. How can I help you?
assistant
Can you assist me in cancelling my previous flight reservation?
user
Sure. Let me know your name to check for earlier reservation?
assistant
Sure, I am Larry Smith.
user
Please, hold on a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thanks for cheeking.
user
Thank you for approaching us.
assistant