Hello,.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation,will you help me?
user
Sure, I will help you. Please provide your name to proceed further.
assistant
My name is Anthony Scott.
user
Thank you, sorry no reservation found with your name.
assistant
OK,not an issue. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant