Hello.
user
Hello, how can I guide you for today?
assistant
Amy Moore here, I want to change my existing reservation due to my sudden promotion. Hoping that your helping me out.
user
Please provide your name to check whether your reservation is existed or not.
assistant
I have given already.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for checking.
user