Hi.
user
Hello. How may I assist you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, I'll help you with this. Please let me know your name to check the reservation list.
assistant
Kevin Walker.
user
Ok, give me some time.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
No issue. Thank you.
user
Thank you for approaching us.
assistant