Hello.
user
Hello, how may I assist you?
assistant
I am Kenneth Carter.
user
Glad to meet you, Carter.
assistant
I am planning to cancel my recent reservation, due to some urgent meeting. Can you please cancel my ticket?
user
Sure, I will help you in this. Please wait for a mean while.
assistant
Sure, take your own time.
user
Sorry Carter, there is no reservation found as per your name to cancel your reservation.
assistant
That's fine, thank you for your help.
user
Thank you for contacting us.
assistant