Hi.
user
Hello.
assistant
I am Margaret Carter.
user
How can I aid you?
assistant
I need to change my reservation as my plan to go for an historical tour got postponed. Can you please check if my reservation is active or not? if it is active please change it.
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Anyways, thank you for reaching us.
assistant