Hi. I am Katherine Thompson.
user
Hello, how can I best aid you now?
assistant
I need to change my reservation, can you please help me out?
user
Sure, I can help you in that.
assistant
Thank you.
user
To proceed further, I need to know your new journey dates?
assistant
My trip dates are from 04/18 to 04/20.
user
May I know your airport codes?
assistant
JFK to SFO are my airport codes.
user
Ok, please wait for a while.
assistant
Ok.
user
There is a flight found in Southwest airline of flight number 1002 and fare is 200. Shall I proceed for booking?
assistant
You can proceed.
user
Your ticket has been reserved.
assistant
Thank you.
user
Thanks for reaching us.
assistant