Hello.
user
Hello, how may I aid you?
assistant
Will you please assist me in changing the existing reservation that I made earlier to go for holiday trip?
user
Sure, can I have your name?
assistant
I am Carolyn Allen.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your response.
user