Hello.
user
Hello, how may I help you?
assistant
I am Angela Baker. I want to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me?
user
Sure, I am here to help you, please wait for a moment.
assistant
Sure, I will wait for your response.
user
No reservation found on your name in my database.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant