Hello.
user
Hello. How can I assist you at this moment?
assistant
I have to cancel my flight ticket booking that the event got cancelled and postponed to another dates, can you please help me in cancellation process?
user
Sure, I am ready to help you with that if your reservation already exist.
assistant
Thank you for considering my request.
user
It's ok. Can I have your name please to check your reservation status?
assistant
My name is Pamela Miller.
user
Ok Miler, please be on hold for a moment to check your reservation status.
assistant
Sure, I can wait for your response.
user
Congrats Miler, your reservation has found. Do you really wanted to cancel it or not do some changes?
assistant
Thank you for your immediate help in my flight ticket cancellation.
user
Ok Miller, your ticket has cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us, have a good day.
assistant
Welcome.
user