Hello.
user
Hello, how can I help you?
assistant
Can you please assist me to change my existing reservation as my scheduled interview got postponed?
user
Sure, may I know your name?
assistant
I am Sandra Wright.
user
Give me a minute for checking.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant