Hello.
user
Hello. How may I guide you today?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
My name is Benjamin Collins.
user
Please be on hold.
assistant
Sure, I will wait.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok. Thank you.
user
Thank you for approaching us, have a great day.
assistant