Hi.
user
Hello, how can I be your helping hand?
assistant
I made a reservation earlier to attend a meeting in Houston but, due to some problems with clients meeting venue got changed to Los Angeles. So, I want you to please change my existing reservation.
user
Sure, may I know your name?
assistant
Raymond Thomas is my name.
user
Please wait a minute.
assistant
OK.
user
There was no reservation found on your name.
assistant
Ok, not a problem. Thanks for the information.
user
Thank you for choosing us.
assistant