Hi.
user
Hello.
assistant
Mary Baker here.
user
Baker, how may I help you today?
assistant
My planned program dates are postponed to some other dates, can you please help me in changing my reservation?
user
Sure, I will help you with that, please hold on for a moment.
assistant
Sure, take your time.
user
Mary, I did not find any reservation with your name in my database.
assistant
Oh! May be something went wrong while I was booing the ticket. Anyways thank you.
user
It's my pleasure.
assistant