Hello.
user
Hello, how may I assist you?
assistant
My name is Jennifer Mitchell. I would like to postpone my trip dates, could you help me in changing my existing reservation?
user
Sure, plaease wait for a minute.
assistant
Sure, take your time.
user
Unfortunately there is no reservation found with your name to change it.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your time.
user