Hi.
user
Hello, how may I help you today?
assistant
Could you please change my existing reservation due to postpone of my trip?
user
Sure, we are perky to help you. Can you share your good name with us?
assistant
My name is Brandon Carter.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to change it.
assistant
Not a problem, thank you for the information.
user
Thank you for availing us.
assistant