Hello.
user
Hello. How can I serve you today?
assistant
My name is Jennifer Lopez, I want to cancel my reservation as my plan to visit my uncle's home is cancelled. Can you help me to cancel my reservation?
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant