Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am glad to help you with that. Can you please share your name?
assistant
Sure, my name is Rebecca Lopez.
user
Ok, please hold on for a while.
assistant
Ok, take your time.
user
Sorry, there is no active reservation found on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant