Hi.
user
Hello.
assistant
I am Gregory Mitchell.
user
How may I assist you today?
assistant
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me?
user
Sure, please wait for some time.
assistant
Ok.
user
There is no existing reservation found on your name in our records.
assistant
No issue. Thank you.
user
Thank you for availing us.
assistant