Hi.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to my exam got cancelled. Can you help me in cancellation?
user
Sure, please provide me your name?
assistant
I am Amanda Thompson.
user
Please wait a minute.
assistant
Ok.
user
There is no reservation with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant