Hello.
user
Hello. How can I help you at this moment?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me out with this.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
My name is Andrew Scott.
user
Ok, please hold on a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant