Hi,.
user
Hello, how may I aid you?
assistant
My plan for an adventures trip got cancelled, So I want to cancel my reservation. Can you help me with the cancellation?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Catherine Thompson.
user
Ok, please stand by.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us, have a nice day.
assistant