Hello.
user
Hello.
assistant
I am Jason Nelson.
user
How can I assist you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
I am ready to help you.
assistant
Thank you.
user
Sorry, there is no reservation found on your name in our database.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for opting us.
assistant