Hello.
user
Hello, how may I assist you today?
assistant
I have to cancel my reservation due to bad weather condition. Can you assist me?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Timothy Wilson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for reaching us.
assistant