Hello.
user
Hello. How can I help you?
assistant
Actually my Hockey competition is postponed, I want to change my existing reservation. Can you help me?
user
Sure, can you share your name for checking?
assistant
Ok, I am Elizabeth Perez.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us.
assistant