Hello.
user
Hello, how may I aid you today?
assistant
My name is Michael Miller, I want to cancel my flight ticket as my plan to attend a meeting is cancelled. Can you cancel my ticket?
user
Sure, we are glad to serve you. Please wait a moment.
assistant
Sure, I will wait.
user
Thank you for your valuable time, sorry, no active reservation found with your name.
assistant
Thank you for the information.
user
Thank you for approaching us.
assistant