Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me to change my recent reservation, due to some health issues?
user
Sure, I am gleeful to help you. On whose name, I have to check the reservation list?
assistant
Sure, Please check my reservation on the name of Ronald Garcia.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, thanks for your service.
user
Thank you for choosing us.
assistant