Hello.
user
Hello, how can I help you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Emily Miller.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
No problem, thank you for the checking.
user
Thank you very much for contacting our agency.
assistant