Hello.
user
Hello, how can I aid you for today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you about that. Can you please provide your name for checking the reservation status under your name?
assistant
My name is Kenneth Jackson.
user
Please be on hold to check the reservation status with your name in our booking list.
assistant
Sure, take your time.
user
Sorry Kenneth Jackson, there is no active reservation with your name in our booking list to change your reservation.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome, thank you for reaching us.
assistant
You are welcome.
user