Hello. I am Stephen Garcia here.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thank you. Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thanks for the information.
user
Thank you for choosing us.
assistant