Hello.
user
Hello, how can I help you?
assistant
Michelle Garcia here.
user
Yes, Garcia.
assistant
I want to change my reservation, due to heavy rains. Can you please help me?
user
Sure, please be on hold.
assistant
Ok.
user
There is no reservation found on your name in our recordings, Garcia.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant