Hello.
user
Hello. How can I help you?
assistant
I made a reservation earlier to attend a meeting. It has been cancelled because we had a Skype meeting. Can you please cancel my recent reservation?
user
Ok, I will help you in cancelling the ticket. May I know you  name?
assistant
My name is Kenneth Jackson.
user
Please wait for a while.
assistant
Sure.
user
Sorry there is no reservation found on your name.
assistant
No worries. Thanks for your quick response.
user
Thank you for approaching us.
assistant