Hello.
user
Hello.
assistant
Myself Mary Turner.
user
What type of service you are excepting from us?
assistant
Can you please cancel my existing reservation as there is a snow fall I can not move out and make the journey?
user
Sure, I am here to help you.
assistant
Thank you for assisting me.
user
Please wait for a minute. Sorry fro the trouble, there is no reservation found on your name in our database.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for reaching us.
assistant