Hello.
user
Hello. How may I help you?>.
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am happy to help you and may I know your name which you have used for previous booking?
assistant
My name is Ryan Jones.
user
Please give me a moment.
assistant
Ok, I will wait.
user
I regret to inform you that there is no reservation found for the user name in our back end to change the ticket.
assistant
Anyway, thanks for the information.
user
You are most welcome and thank you for approaching us.
assistant