Hi.
user
Hello,. How may I aid yoiu?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, may I know your name?
assistant
My name is Brandon Lee.
user
Please wait for a minute.
assistant
OK.
user
There is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant