Hi.
user
Hello, how may I amend you today?
assistant
I am Thomas Carter. Can you please change my reservation due to relocation of my movie shooting?
user
Sure, we are glad to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, no reservation was found based on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us.
assistant