Hello.
user
Hello. Can you please tell me how may I help you?
assistant
Myself Katherine Taylor. I need to change my existing reservation, can you please help me?
user
Sure, I am happy to help you with that. Can you please give me a minute?
assistant
Thank you for your kind response.
user
Sorry to inform you that, I have not found your previous ticket reservation in our portal to change the details.
assistant
That's ok, thank you for searching the details.
user
Most welcome. Thank you for choosing our agency.
assistant