Hello.
user
Hello, how may I serve you?
assistant
I need your assistance in booking a ticket from CLT to DCA, can you help me with that?
user
Sure, help me with the trip dates?
assistant
Sure, my planned departure and return travel dates are 26th and 28th of August.
user
May I know your name please?
assistant
My name is Samantha Perez.
user
Do you have any preferences?
assistant
Yes, I need direct flight.
user
Sorry, no flights were running in your desired routes.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant