Hi.
user
Hello.
assistant
Due to some health issue I just want to cancel my reservation, please help me with that.
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
My name is Samuel Collins.
user
Please allow me a moment to check the details for you.
assistant
Ok.
user
Your patience is greatly appreciated. Samuel, I see that there is no reservation found under your name.
assistant
Thank you. Ok, no problem.
user
You are welcome. Thank you for contacting us.
assistant
Thank you for your information.
user