Hi.
user
Hello, how can I help you?
assistant
I am Samantha Gonzalez. I want to cancel my reservation as my plan to go for shopping got cancelled. Can you help me?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
It's Ok. Thanks for your response.
user
Thank you for opting us.
assistant