Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my reservation, can you help me with that?
user
May I know your good name?
assistant
Scott Turner here.
user
Please wait.
assistant
Sure.
user
We found your reservation, shall I proceed for cancellation?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for the help.
user
Thank you for approaching us.
assistant