Hi.
user
Hello, how may I provide service to you?
assistant
I have planned for a holiday vacation tour but suddenly the dates got changed, so I would like to change my reservation. Can you help me with that?
user
Sure, we will help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Barbara Nelson.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry we did not find any reservation with your name.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant