Hello.
user
Hello. How may I help you?
assistant
I am George Mitchell. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Sure George Mitchell, I am here to help you for this. Let me check your reservation status in our database.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
No problem, thanks for your information.
user
Thank you very much for contacting our agency.
assistant