Hello.
user
Hello, how may I aid you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am glad to help you. May I know your name?
assistant
My name is Jessica Garcia.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry Jessica Garcia, no reservation is available by your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant