Hello.
user
Hello, how can I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, can you provide me your name please.
assistant
My name is Gregory Smith.
user
Give me a moment.
assistant
Ok.
user
Gregory Smith, I regret to inform that there is no reservation by your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant