Hello.
user
Hello.
assistant
I am Carol Miller.
user
How can I assist you today?
assistant
As my brother met with an accident, so I could not reach my destination. So I want to cancel my reservation, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Carol, there is no reservation found under your name.
assistant
No issue, thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant