Hello.
user
Hello, how may I aid you?
assistant
My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name. Can you please help me with that?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Please, provide me your name to check your reservation?
assistant
Sure, my name is Melissa Hill.
user
Sorry Hill, there is are no flights with your request.
assistant
Ok, no issues.Thank you for checking.
user
No flight reserved on your name. Thank you for choosing us.
assistant
You are welcome. Have a great day.
user