Hello.
user
Hello, how may I help you?
assistant
Can you help me in cancelling my ticket? I have an urgent meeting.
user
Sure, can I know your name?
assistant
I am Eric Brown.
user
Please hold on a moment.
assistant
Take your time.
user
We found your reservation and I cancelled it successfully.
assistant
Thank you for the support.
user
Thank you for reaching us.
assistant