Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no problem. Anyways, my name is Debra Lewis.
user
Thank you.
assistant
Thank you for your service.
user