Hello.
user
Hello. How can I help you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you to change your reservation. Please share me your name.
assistant
Thank you. Myself Cynthia Adams.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Welcome, have a nice day.
assistant