Hi. Emily Moore here.
user
Hello, how may I help you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Emily, there is no active reservation found with your name in our records.
assistant
Not a problem. Thank you.
user
Emily, we have again tried and we found your reservation. Shall I cancel it now?
assistant
Sure.
user
Ok, your ticket is cancelled it. Thank you for approaching us.
assistant