Hello. I am Frank Lee.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I am ravish to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Thanks for your time, no reservation was found on your name to change.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for choosing us.
assistant