Hello.
user
Hello, how can I support you?
assistant
I am William Moore. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant