Hello.
user
Hello, how may I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, I have to check the reservation status?
assistant
I am Brian Lopez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation in your name. Shall I proceed to cancel it?
assistant
Please proceed.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for utilising our services.
assistant