Hello.
user
Hello. How can I help you?
assistant
My final exam dates are postponed, can you please help me for changing the existing reservation?
user
Please wait a while, may I know your name please?
assistant
Sure, my name is Emily Carter.
user
As per your request there is no reservation on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user