Hi.
user
Hello.
assistant
I am Katherine Scott.
user
How can I assist you for the day?
assistant
I want to reschedule my recent reservation as my plan for an adventure trip got postponed. Can you help me?
user
Ok, please wait for a moment.
assistant
Sure.
user
Katherine Scott, no reservation was found under your name, sorry for the inconvenience.
assistant
No issue, thank you for your time in checking.
user
Have a great day Katherine Scott.
assistant