Hello.
user
Hello.
assistant
I am Ryan Davis here.
user
In which way I can aid you today?
assistant
Due to deal with an emergency case in my hospital I am unable to travel the trip, can you please help me with cancelling my flight ticket?
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Thank you for considering my request, I will wait for your response.
user
I have found your reservation and cancelled successfully.
assistant
Thank you for your help in cancelling my reservation.
user
You are welcome.
assistant