Hi.
user
Hello. How may I help you out?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you in changing the reservation. Can you please help me with the name you reserved?
assistant
Thomas Jackson here.
user
Sorry, there are no reservations found.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user