Hi.
user
Hello, how may I assist you?
assistant
Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Helen Perez.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Ok.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
That's ok, thank you.
user
Thank you very much for approaching our agency.
assistant