Hello.
user
Hello.
assistant
I am Shirley Thomas.
user
How can I assist you at this moment?
assistant
Ok, please can you cancel my reservation with is existing and given me the comfirmation?
user
Sure, I will help you with this.
assistant
Ok, thank you.
user
Shirley Thomas, there is no active reservation found under your name in our database.
assistant
Thank you for the information. Not a problem if you did not find.
user
Thank you for contacting us.
assistant