Hello.
user
Hello. How can I help you?
assistant
I made a reservation earlier this week to meet my old friend but due to bad weather conditions I just want to cancel it, can you please check the reservation with the name Dennis Mitchell?
user
Sure, please wait for a few minutes.
assistant
Sure.
user
No reservation  find on your name.
assistant
Ok, no problem. Thank you.
user
Than you for approaching us.
assistant