Hi.
user
Hello.
assistant
I am Stephen Allen. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me in changing?
user
Sure, I am here to help you, please wait for a while.
assistant
Ok.
user
Sorry Stephen Allen, no reservation found on your name in our data list.
assistant
It's Ok, thanks for your assistance.
user
Thank you for approaching us, have a nice day.
assistant