Hello.
user
Hello. In which way I can help you at this moment?
assistant
Please help me to change my recent reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
I am Jacob Lee.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no active reservation available under your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant