Hello.
user
Hello.
assistant
I am Laura King.
user
Laura, how can I help you?
assistant
I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Sure, I am happy to help you. Please wait, I will check your reservation status first.
assistant
Sure, I will wait for your reply.
user
Laura, I did not find any reservation under your name in our database.
assistant
That's fine. Thank you for your service.
user
You are welcome and thank you for reaching us.
assistant