Hello.
user
Hello.
assistant
Timothy Mitchell here.
user
How can I help you at this time?
assistant
Due to heavy rain, I want to cancel my reservation.
user
Sure, I will help you with that. Please give me a moment.
assistant
Ok.
user
Thank you for waiting. Sorry to inform you, no reservation has found under your name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your support.
user
You are welcome, have a good day.
assistant