Hello.
user
Hello. How may I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
May I know your name please to check your reservation status?
assistant
Sure, my name is Anna Robinson.
user
Anna Robinson, I have found your reservation. Can I proceed to cancel?
assistant
Please cancel.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant