Hello.
user
Hello, how can I support you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Sure, Donald Thomas here.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant