Hello.
user
Hello, how may I help you today?
assistant
I have a reservation to meet my project manager. Due to some technical issues appointment has been cancelled. Can you please cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
Rachel Jones is my name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issue. Thank you for your response.
user
Thank you for opting us.
assistant