Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, may I know your good name please?
assistant
My name is Helen Martinez.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant