Hi, I am Rachel Harris.
user
Hello, how can I help you today?
assistant
I need to change my recent existing reservation due to change in weather conditions in the city. Could you please help me in doing that?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for your service.
user
Thanks for reaching us and have a great day.
assistant