Hello.
user
Hello, how may I assist you?
assistant
Richard Jones here.
user
Yes, Richard.
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me?
user
Sure Richard, I gleeful to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Let me check the reservation details.
assistant
Take your own time.
user
Sorry Richard, no reservation found on your name in our airline.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant