Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation as I am not interested in the trip any more, can you please help?
user
Sure, may I know your good name please?
assistant
Sure, my name is Matthew Scott.
user
I have found a reservation on your name, shall I proceed to cancel it?
assistant
Please proceed to cancel it.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
You are welcome.
assistant