Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your good name please for further proceeding?
assistant
Sure, my name is Donald Mitchell.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Mitchell, there is no reservation found as per your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us with a query.
assistant