Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
Can you aid me to cancel my reservation due to an emergency?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Benjamin Collins here.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Thank you for the help.
user
Thanks for choosing us, wish you a great day.
assistant