Hi.
user
Hello, how may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am happy to help you. Can I have your good name?
assistant
Sure, My name is Timothy Thomas.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, No issues, thank you.
user
Thank you for contacting us.
assistant