Hi, I am Donna Carter.
user
Hello, how may I serve you now?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with the cancellation process?
user
Sure, please wait for a while.
assistant
Ok, I will wait for your response.
user
There is no reservation found on your name.
assistant
Ok, no issues. Thanks for your quick response.
user
Thanks for opting us, have a great day.
assistant