Hello.
user
Hello, how may I assist you today?
assistant
I am Emily Edwards, I want to change my reservation as my plan to visit New York is postponed. Can you change my reservation with new dates?
user
Sure, we are glad to assist you to change your reservation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation registered with us in our database.
assistant
Ok, thank you for the information.
user
Thank you for choosing our service.
assistant