Hello.
user
Hello, how may I support you at present?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, I am glad to help you to change it.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Betty Lewis.
user
Thanks for providing your name, please wait.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to change it.
assistant
No worries, thank you.
user
Thank you for approaching our service.
assistant