Hello, John Smith here.
user
Hello Smith, how may I help you? Nice to meet you.
assistant
Hello, due to Earthquake disaster happened in the place where I wanted to visit, so I want to alter my reservation, can you please help me?
user
Smith, could you please wait for a moment to check for the changing.
assistant
Sure.
user
Sorry, there is no reservation found on your name to alter your reservation.
assistant
That's fine, thank you for checking.
user
Do you want any other help from my side?
assistant
No, thank you.
user
You are welcome.
assistant