Hello.
user
Hello. How could I serve you the best today?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I will here to help you in changing.
assistant
Thank you.
user
Can I know your name please?
assistant
Mark Anderson here.
user
Just give me a moment.
assistant
Sure.
user
We did not find any active reservation on your given name in our data.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant