Hello, I am Ruth Parker.
user
Hello, how can I help you?
assistant
As I am a singer, I have to participate in Film Festival but, the festival has been cancelled. Can you help me with cancellation?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for reaching us.
assistant