Hello.
user
Hello, how may I help you?
assistant
Owing to emergency I had to request for this cancellation.Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
Karen Perez is my name.
user
Ok, please wait a minute.
assistant
Sure.
user
Unfortunately there is no reservation found according to your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for picking us.
assistant