Hi, Kevin Williams here.
user
Hello. How may I assist you Kevin?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I will help you to cancel your past reservation. Let me check your details, give me a moment.
assistant
Sure, thank you for your response.
user
Kevin, we didn't found any reservation to cancel.
assistant
Ok, no issues, it might have cancelled by my friends, thank you for helping me.
user
Your are welcome. Thank you for choosing us.
assistant
You too welcome.
user