Hello.
user
Hello, how may I render you today?
assistant
My name is Betty Martin, I want to cancel my reservation due to health issues.
user
Sure, I am here to help you out with your concerns. Please wait for a moment.
assistant
Sure.
user
We are apologize to inform you that, we did not find any reservation against your name.
assistant
Not an issue, thank you for your service.
user
Thank you for approaching us.
assistant