Hello. I am Kimberly Johnson Want to cancel my reservation owing an emergency.
user
Hello, how can I assist you?
assistant
Can you please cancel my ticket?
user
Sure, please wait a moment.
assistant
Ok.
user
We found a reservation on your name. shall I proceed to cancel?
assistant
Ok, you can proceed.
user
Your ticket has been cancelled.
assistant
 Thank you.
user
Thank you.
assistant