Hello.
user
Hello. How may I help you?
assistant
Due to some health issues, I would like to change my existing reservation to some other dates. Can you help me?
user
Sure, I will help you in that one. Can you please mention your name for checking purpose?
assistant
My name is Scott Wright.
user
Please give me a moment to check the name in our previous booking list.
assistant
Ok, take your time.
user
When I have checked, there is no reservation found on the name that you have provided for checking.
assistant
Its ok, no issues. Thank you for the information.
user
You are most welcome and thank you for approaching us.
assistant