Hello.
user
Hello, what help that you need from my end?
assistant
James Roberts here. I would like to visit my family doctor. So, can you please change my existing reservation?
user
Sure, I will try my best in that. Please wait for a moment.
assistant
Ok, please revert me with my previous booking status.
user
Thank you for your patience, there is no reservation found for the user name in our back end to change your booking.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
You are most welcome and thank you for consulting our agency.
assistant
You are most welcome.
user