Hello.
user
Hello. How can I assist you at this moment?
assistant
My name is Elizabeth Nelson and I want to change my reeservation. Can you please help me?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Take your time.
user
Elizabeth Nelson, there is no active reservation found under your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for utilising our service.
assistant