Hello.
user
Hello.
assistant
Shirley Rodriguez here.
user
How may I aid you?
assistant
I have planned a trip with my students to enjoy the holidays in water world but, some of the students were effected with health issues, so I would like to change my booking, can you please help me out with changing of my reservation?
user
Ok, please wait a moment I will check your reservation status.
assistant
Ok, take your time.
user
Thanks for your time, there is no reservation found with your name to change it.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thanks for choosing us, hope your students will recover soon.
assistant
Welcome.
user