Hi, I am Ashley Walker.
user
Hello, how can I serve you?
assistant
Due to heavy rainfall at my destination, I want to cancel my trip. Can you please help me in cancellation?
user
Sure, please wait a while I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Reservation is found on your name.
assistant
Ok, please cancel my recent reservation.
user
Your reservation is cancelled.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant