Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier to attend a family meeting but due to some issues it has been postponed. Can you help me in cancelling my flight ticket?
user
Sure, may I know your name please?
assistant
I am Betty Collins.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant