Hi. Dennis Roberts here.
user
Hello, may I serve you?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Ok, I am here to help you. Let me check the reservation list and get back to you.
assistant
Ok sure.
user
We could not find any reservation by your name in our data base.
assistant
That's ok, thank you for your help.
user
Thank you for approaching us.
assistant