Hi.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, my scheduled interview at Microsoft has been cancelled. So I want you to cancel my existing  reservation?
user
Sure, please mention your good name.
assistant
Sure, I had a reservation with name Jennifer allen.
user
Ok, give me sometime to check and revert to you.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
Not an issue. Thank you for your support.
user
Thank you for consulting us.
assistant