Hello.
user
Hello. How may I guide you today?
assistant
I am Betty Lewis.
user
Welcome to flight booking agency Lewis.
assistant
I would like to change reservation as I am moving to my hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant
Most welcome.
user