Hello.
user
Hello. How can I aid you at this moment?
assistant
Myself Nicole Scott. I want to change my travel dates in my previous reservation. Can you please help me with that?
user
Sure, please allow me a moment to check for your reservation status.
assistant
Ok, thank you.
user
Thank you for waiting.
assistant
It's ok.
user
Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant