Hello,. I am Helen Robinson.
user
Hello, how may I assist you?
assistant
Due to some technical issue in the office, I want to solve the issue so I need to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, please wait for a couple of minutes.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Thank you for your response.
user
Thank you for availing us.
assistant