Hello.
user
Hello, how may I aid you?
assistant
Please let me know is there any chance to cancel my recent reservation, as my health is not good to travel.
user
Yes, there is a chance, can I know your name?
assistant
Sure, I am Jeffrey Williams.
user
Sorry, there is no reservation found on your name.
assistant
That's fine.
user
Thank you for connecting us.
assistant
Thank you for your time.
user