Hello.
user
Hello.
assistant
Kevin Lee here.
user
In which way I can help you today?
assistant
Due to sudden change in planned location of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no reservation available on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant
Welcome.
user