Hello.
user
Hello. How can I assist you today?
assistant
I would like to spend some more days with my mother, I want to change my existing reservation. Please help me out.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Christine Lewis.
user
Ok, let me check for the previous reservation in our data base.
assistant
Sure.
user
Christine, there is no reservation found under your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant