Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
Myself Shirley Perez.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching our service.
assistant
Thank you for your service.
user