Hello.
user
Hello. How can I help you?
assistant
I have booked the ticket with wrong details. Can you help me in cancelling my reservation?
user
Sure, I will help you with it. May I know your name please?
assistant
My name is Michael Rodriguez.
user
Rodriguez, there are no reservations with your details.
assistant
I thought I booked the ticket. Anyways, thank you for the information.
user
Welcome.
assistant