Hello.
user
Hello. How can I help you with today?
assistant
My name is Shirley Roberts. I have postponed my holiday trip, could you please change my existing reservation?
user
Sure, I can help you with that. Can you please help me with the source and the destination airport codes?
assistant
I would like to travel from CLT to SEA.
user
Shirley, could you please provide your travelling dates?
assistant
My departure date is 09/26 and return date is 09/28.
user
Ok, let me check for the availability of flight.
assistant
Ok.
user
Shirley, I am sorry to inform you that there is no flight available at your requested dates.
assistant
That's ok. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant