Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
My name is Nicole Miller.
user
Ok, please give me a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant