Hi. I am Catherine White.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation as my plan to meet my grand parents got postpone. Can you please help me in cancellation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your information.
user