Hello.
user
Hello, how can I help you today?
assistant
 I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
user
Sure, I am very gleeful to help you, can I know your good name to change your recent reservation?
assistant
Michelle Robinson here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform this, no reservation is found under your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant