Hello, I am Michelle Thompson.
user
Hello, how can I help you?
assistant
owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, There is no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for approaching us.
assistant