Hi. I am Michelle Harris.
user
Hello, By what way, can I help you out?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, I can help you in that. Please wait for a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thanks for consulting us, have a great day.
assistant