Hello.
user
Hello. How may I support you today?
assistant
Jonathan Anderson here. I want to change my existing trip due to some personal issue. Can you please help me for this one?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure, take your time.
user
 I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for the information.
user
Thank you for availing us.
assistant