Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, may I know your name please?
assistant
Sure, my name is Jennifer Roberts.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, not an issue. Thanks for your help.
user
Thank you for opting us.
assistant