Hi.
user
Hello. How may I assist you?
assistant
 I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, I am here to help you with your concern.
assistant
Thank you. Anthony Martinez.
user
Anthony Martinez, please hold on a moment. I will check your reservation status.
assistant
Ok.
user
Anthony Martinez, there is no active reservation on your name in our records.
assistant
No issue. Thank you.
user
Thank you for reaching us, hope you visit us again.
assistant