Hello. I am Samuel Green.
user
Hello, do you need any help from us?
assistant
I have to cancel my flight ticket booking, can you please help me in cancellation process?
user
Sure, please allow me a moment.
assistant
Thank you and I can wait for your response.
user
Sorry, there is no reservation matching with your name in our portal to cancel further.
assistant
No problem with that one, I think it is not booked properly. Anyways thank you for checking my ticket status.
user
You are welcome, have a great day.
assistant