Hello.
user
Hello.
assistant
Brain Phillips here.
user
Brian, how may I help you?
assistant
I would like to cancel my reservation due to terrorist attacks in Syria, can you help me?
user
Please hold on for a moment. Sorry, no reservation is found by your name.
assistant
Ok, please check. I will be waiting. Oh! That's sad to know, thank you for checking anyways.
user
Thank you for contacting us.
assistant
Most welcome.
user