Hello.
user
Hello.
assistant
I am Brenda Brown.
user
Can you please let me know how may I help you?
assistant
Sure, I need to change my flight ticket booking. Can you help me in that one?
user
Sure, I will help you in changing the ticket details once I have found your past ticket.
assistant
Thank you for your positive response.
user
Ok, please be on hold for a minute.
assistant
Sure, I don't mind for waiting.
user
Sorry for the trouble which is caused to you, there is no active reservation found with your name to modify the details.
assistant
Ok, that's fine. I think it is not booked properly, now I got some clarity about my ticket. Thank you so much for your help.
user
It's my pleasure to help you, thank you for consulting us.
assistant
Welcome.
user