Hello.
user
Hello. How can I help you toady?
assistant
Due to some climatic changes I planned to cancel my recent reservation. Can you help me with that?
user
Sure, I will help you. May I know your name for cancelling reservation?
assistant
My recent reservation is booked with name Pamela Moore.
user
Ok, let me check, I will get back to you.
assistant
Ok.
user
No previous reservation found on your name Pamela Moore.
assistant
It's ok, thank you.
user
Thank you for reaching us,  have a good day.
assistant