Hi.
user
Hello, how may  I serve you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your name please?
assistant
Sure, Janet Campbell here.
user
Ok, please be on hold.
assistant
Sure.
user
We found a reservation on your name, shall I proceed with the cancellation?
assistant
Yes, you can.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for approaching us.
assistant