Hi.
user
Hello. How may I help you at this moment?
assistant
I just want to cancel my recent reservation as my meeting got post pone due to some technical issues. Can you please help me?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Thank you. I am Jonathan Young.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant