Hi.
user
Hello. How can I help you?
assistant
As my plan to watch a movie at orpheum theater got postponed, can you help me with cancelling my reservation please?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please mention your name to check your previous reservation.
assistant
My name is Matthew Jackson.
user
Can you give me a moment?
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok.
user
Welcome, have a nice day.
assistant
Thank you.
user