Hello.
user
Hello, how may I aid you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, may I know your name please?
assistant
Samuel Jackson here.
user
Give me a minute, kindly.
assistant
Sure, take your time.
user
Thank you for being waiting, we do not found any active reservation in your name to make changes further.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant