Hi. I am Christine evans.
user
Hello, how may I guide you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, I am here to help you. Please give me a minute.
assistant
Thank you. Sure.
user
Thanks for waiting, there is no reservation found on your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant