Hello,. I am Raymond Allen.
user
Hello Raymond, how can I help you best today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a while, I will check your reservation and get back to you.
assistant
Sure.
user
I regret that there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thanks for contacting us.
assistant