Hi.
user
Hello. What help you are looking for?
assistant
Can you please cancel my reservation?
user
Sure, I will definitely help you to cancel the ticket.
assistant
Thank you.
user
Can I know your name please?
assistant
Edward Lopez here.
user
Ok, please give me a second.
assistant
Sure.
user
There is no active reservation found with your name to cancel. Sorry for the inconvenience.
assistant
That's ok, thank you for checking.
user
Most welcome. Thank you for reaching our agency.
assistant