Hello.
user
Hello, how may I aid you today?
assistant
Myself Patrick Gonzalez. I want to change my existing reservation, can you help me?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation status on your name.
assistant
Sure, I will wait for your response.
user
Sorry Patrick Gonzalez, there is no active reservation on your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant