Hello.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Anthony Gonzalez here.
user
Ok, wait for a minute.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant