Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to some office work. Can you help me for this one.
user
Sure, We are here to help you. May I know your name to proceed for cancelling your ticket?
assistant
Sure, Deborah Evans here.
user
Ok, please wait.
assistant
Sure.
user
Sorry to inform, there is no active reservation found with your name.
assistant
No issues, thank you for the checking.
user
Thank you for choosing us.
assistant