Hello. I am Richard Turner.
user
Hello, how may I aid you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me in changing?
user
Ok, please wait. I will check and revert to you.
assistant
Ok.
user
Sorry, we did not find any active reservation on your name with us.
assistant
Ok, no problem.
user
Thanks for consulting us, have a great day.
assistant
Thank you.
user