Hello, I am Eric Hill.
user
Hello, how can I support you now?
assistant
Due to heavy rain fall, I want to cancel my reservation. Can you help me with it?
user
Sure, I would be happy to help you. Please wait for a while, I will check the reservation list and revert you.
assistant
Sure.
user
Sorry to notify that there is no reservation found on your name.
assistant
No issues.
user
Thanks for choosing us and have a nice day.
assistant
Thank you.
user