Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you to change your reservation. Please share me your name.
assistant
Thank you, my name is Deborah Hernandez.
user
Ok, please allow me a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user