HI.
user
Hello, How may I be of your help?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to aid you. May I know your good name please?
assistant
I am Debra Parker.
user
Please wait for a moment.
assistant
OK.
user
Sorry, there is no active reservation found in your name.
assistant
Not a problem, thank you.
user
Thanks for using our service.
assistant