Hi, I am Ronald Thompson.
user
Hello, How can I assist you the day?
assistant
Owing an emergency I want to cancel my reservation, can you please help out with this?
user
Sure, I am eager to help you. Please wait for a while.
assistant
Sure.
user
Thanks for the time. We did not find any reservation with the name of Ronald Thompson.
assistant
That's ok, thank you for the response.
user
Thank you for approaching us.
assistant