Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name?
assistant
Sure, my name is Kimberly Johnson.
user
Ok, please wait a minute.
assistant
Sure.
user
As per your request, we had cancelled your reservation.
assistant
Ok, thank you.
user
Most welcome.
assistant