Hello.
user
Hello. How can I assist you today?
assistant
I want to change my recent reservation, due to some health issue. Can you help me?
user
Sure, will you mention your name for checking the reservation status?
assistant
Ok, I am David Lopez.
user
There is no reservation found under your name.
assistant
That's fine, no problem. Thank you for your help.
user
Welcome, have a great day.
assistant