Hello.
user
Hello. How can I assist you?
assistant
I am Pamela Harris here. Unfortunately, I would like to cancel my recently done reservation due to some health issues, can you please help me in this?
user
Sure, I will aid you with that.
assistant
Ok.
user
Sorry according to our records your name is not been reservation.
assistant
Ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you for your information.
user