Hi.
user
Hello, How can I assist you?
assistant
I would like to change my existing reservation due to my vacation over, can you please help me?
user
Sure, May I know your name?
assistant
Sure, my name is Carol Jones.
user
Please wait a minute.
assistant
Sure, I will wait.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for opting us.
assistant