Hello.
user
Hello. How can I aid you now?
assistant
Myself Anna Thompson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure Anna Thompson, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Sorry Anna Thompson, no reservation has found under your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant