Hello, I am Shirley Adams.
user
Hello, how can I support you?
assistant
I want to cancel reservation due to an emergency case in my hospital.
user
Sure. Please hold on a moment, I will check the status and revert to you.
assistant
Ok.
user
We are very sorry to inform you that there is no reservation found on your name.
assistant
Ok.
user
Thank you for choosing us help.
assistant
Thank you for your information.
user