Hello.
user
Hello. How may I help you today?
assistant
Can you please assist me to change the travel details in my existing reservation?
user
May I know your name please?
assistant
Thank you for your quick response. My name is Katherine Mitchell.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's ok, I think the ticket is not booked properly. Thank you for spending your time.
user
Thank you for reaching us.
assistant
Most welcome.
user