Hi.
user
Hello, how can I guide you for today?
assistant
I am Cynthia Smith. I want to cancel my reservation, can you help in that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
I found your reservation and successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant