Hello, I am Amy Jones.
user
Hello, how may I assist you?
assistant
Due to sudden changes in whether, I want to cancel my reservation. Could you please help me with that.
user
Sure. Please wait a minute, I will the reservation with your name to cancel it.
assistant
Ok.
user
Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.
assistant
Thank you for your information.
user
Thank you for opting us, Have a nice day.
assistant