Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Dorothy Hill.
user
I am sorry to say that there is no reservation found under your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant