Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sandra Phillips here.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you very much for approaching our agency.
assistant