Hi.
user
Hello. How can I help you at this moment?
assistant
 I am Donald Roberts, this is the first time I am going to book a flight ticket for my journey as my grand children are in a busy work. But I am very tensed to make my flight ticket booking. Can you please make this favour for me?
user
Sure, can you please provide your nearest airport codes of travel?
assistant
Yes, I want to fly from PHX to OAK.
user
Can you please provide your travel dates to proceed further?
assistant
Sure, my travelling dates will be 09/11 and 09/13.
user
Hawaiian airlines is available on this route with a ticket fare of 100 and 1 connection limit, shall I book your ticket?
assistant
Yes, it suits all my requirements and exactly matches my budget limit. Go ahead and book this flight for my journey.
user
Donald Roberts, your ticket is booked with flight number 1016.
assistant
Thank you for your service.
user
Thank you, have a safe journey.
assistant