Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, can I know your name please?
assistant
Sure, I am Michael Thompson.
user
We found reservation on your name, please help me with your journey dates?
assistant
Sure, my journey dates are Sept 28 and Sept 30.
user
May I know your airport codes?
assistant
I want to fly from DFW to IAD.
user
Do you have any connection limit?
assistant
I need a flight with single connection.
user
Sorry, there are no flights found with your given details.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant