Hello.
user
Hello, how can I help you?
assistant
As my tournament got rescheduled, can you help me to change my existing reservation?
user
Sure, may I know your good name?
assistant
Yes, my name is Donna Anderson.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there no any reservation found on your name.
assistant
That's ok, thank you.
user
Thank you, have a nice day.
assistant