Hello.
user
Hello.
assistant
I am Christopher Williams.
user
What type of service do you need from our agency?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
user
Sure, I am here to help you in changing the flight ticket details.
assistant
Thank you.
user
Can you please allow me sometime? So that, I will check your ticket status.
assistant
Sure, take your time.
user
Sorry to tell you, actually I have not found any active reservation with the name your have mentioned.
assistant
Ok, not an issue.
user
Thank you for your positive response.
assistant
Thank you for the information.
user
You are welcome. Thank you for choosing our agency.
assistant