Hello.
user
Hello, how may I help you?
assistant
I am Stephen Martin here. I have planned to visit my cousin, but there is a meeting in my office on  that  date. Can you please help me in cancel my recent reservation?
user
Sure, please hold on.
assistant
Ok, take your time.
user
Sorry, no reservation found on given name.
assistant
Ok, It may be cancelled by my manager, but he didn't informe me. Anyway, thank you for searching.
user
Thank you for reaching us.
assistant