Hello.
user
Hello.
assistant
I am Jessica Allen.
user
How can I help you?
assistant
I have to cancel my reservation due to my planned trip got cancelled due to cancellation of leaves. So please do that for me.
user
Please wait a while.
assistant
Thank you. Take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for opting us.
assistant