Hello.
user
Hello. How may I aid you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name please?
assistant
Larry Thompson.
user
Please wait for a minute, I will get back to you.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant