Hi.
user
Hello. How may I help you today?
assistant
I would like to cancel my reservation, can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Daniel Turner.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant