Hello, I am Nancy Campbell.
user
Hello Nancy, how may I help you at present?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in this?
user
Ok, no problem. I will help you to cancel.
assistant
Thank you.
user
No reservations has been registered with us on your name.
assistant
It's ok, not an issue.
user
Thanks for the picking us.
assistant
Thank you for your information.
user