Hi.
user
Hello, how can I help you today?
assistant
I am Edward Parker. As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me?
user
Sure, we are here to help you. Wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thanks for approaching us.
assistant