Hi,.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation.
user
Sure, I can help you with that. May I know your name?
assistant
Sarah Walker.
user
Please hold on. I will get back to you.
assistant
Sure.
user
Thanks for your patience. There was no reservation found on your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for approaching us. Have a nice day.
assistant