Hello.
user
Hello.
assistant
My name is Lisa Wright.
user
What can I do for you?
assistant
I have a visit my friend for bachelor's party, but, due to medical emergency my trip is cancelled. Could you assist me in cancelling the reservation?
user
Yes, I'm here to help you out. Please give me a minute so that I can check your existing reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
That's ok. Thank you for your time.
user
Thank you, have a wonderful day.
assistant