Hello.
user
Hello, how may I help you at this moment?
assistant
Due to some issues in my destination. Can you modify my reservation details please?
user
Sure, may I know the name on which the ticket has been booked?
assistant
Myself Samantha Walker.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Walker, there is no ticket is existing on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for checking.
assistant
Welcome.
user