Hi.
user
Hello, how can I assist you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to assist you. May I know your good name?
assistant
Sure, my name is Mark Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name to cancel it.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for approaching us.
assistant