Hello.
user
Hello, how can I assist you today?
assistant
I am Laura Nelson.
user
Ok.
assistant
My sports event has been postponed due to rainfall.So I want to change my existing reservation. Can you please help me?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your given name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for choosing us.
assistant