Hello.
user
Hello. How can I guide you today?
assistant
My holiday vacation has been postponed. Can you please help me for changing the existing reservation?
user
Sure, I will help you with changing, may I know your name please?
assistant
Thank you, my existing reservation is on the name of Paul Collins.
user
Please hold on for a moment to check your reservation status.
assistant
Sure.
user
Paul, I did not find any reservation with your name in reservation status.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user