Hello.
user
Hello. How can I assist you at this moment?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in cancel my flight ticket?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Can I have your name please to check your reservation status?
assistant
My name is Richard Baker.
user
Ok, please wait a moment to check your reservation.
assistant
Ok, take your own time.
user
Sorry Richard Baker, no reservation has found under your name to cancel.
assistant
It's ok, not an issue with that. Thank you for spending your time in checking my ticket status.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user