Hello. My name is Kevin Walker.
user
Hello Walker, how may I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Welcome, have a nice day. Thank you for approaching us.
assistant
Welcome.
user