Hello.
user
Hello, how can I help you now?
assistant
My name is Ryan Roberts.
user
Thanks for providing your name.
assistant
I want to cancel my reservation due to an emergency.
user
Ok, please wait a moment.
assistant
Ok.
user
Thanks for being patient. Sorry there is no reservation found on your user name.
assistant
Ok, no problem, thank you.
user
Thanks for connecting us. Wish you a great day.
assistant