Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
May, I know your good name?
assistant
John Allen here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant