Hello.
user
Hello. How may I assist you?
assistant
Actually my trip got cancelled so that I want to cancel my recent reservation, can you help me?
user
Let me check your details, give me a moment.
assistant
Ok.
user
May I know your name please?
assistant
Sure, I am Dennis Young.
user
Your reservation is successfully cancelled.
assistant
Thank you for your help.
user
Most welcome.
assistant