Hello.
user
Hello. Welcome to flight booking agency. How may I assist you today?
assistant
I need to cancel my reservation because my project was cancelled unexpectedly. So can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your name to check your reservation status?
assistant
My recent reservation is under name Mark Edwards.
user
Ok Mark, please wait a moment to check.
assistant
Sure, take your time to check.
user
We regret that, there is no reservation found under your name in our records.
assistant
That's ok, thank you.
user
Thank you for using our services, have a great day.
assistant
Most welcome.
user