Hello.
user
Hello. How can I assist you?
assistant
I had done flight ticket booking last month for my exams, but due to heavy rain my exams got postponed. So, I would like to cancel my booking.
user
Ok, may I know your name for cancelling the ticket.
assistant
I am Nicole Smith.
user
Nicole, your reservation is successfully cancelled.
assistant
Ok, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant