Hi.
user
Hello, May I know your good name?
assistant
I am Mary Thomas.
user
How can I assist you?
assistant
I want to change my existing reservation due to some emergency. Can you help me?
user
Sure. Please wait a moment.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
Not an issue. Thank you for quick response.
user
Thank you for reaching us.
assistant