Hello.
user
Hello.
assistant
Nicole Garcia here.
user
How can I assist you today?
assistant
I have planned a trip with my students to enjoy the holidays in water world but, some of the students were effected with health issues, so I would like to cancel my booking, can you please help me out with cancelling of my reservation?
user
Sure, will you please give me a moment?
assistant
Ok, take your time. I will wait for your reply.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant