Hello. I am Gregory Moore.
user
Hello, how may I help you today?
assistant
Can you please change my existing reservation as my plan to meet my friend got postponed?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant