Hi.
user
Hello.
assistant
I am John Martin.
user
How can I assist you today?
assistant
I am unable to travel at this moment because I have some work in my hometown, so can you help me cancelling my recent reservation?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok, I will wait for your reply.
user
There is no reservation found under your name.
assistant
Oh! I think my sister's already cancelled my reservation, anyway thank you for your quick response.
user
Welcome, have a great day.
assistant