Hello.
user
Hello. How may I help you?
assistant
I have booked a ticket last week to participate in dance competition but suddenly that competition has cancelled. Can you please help me to cancel my recent reservation?
user
Sure, may I know your name?
assistant
Yes, I am Kathleen White.
user
White, please wait for a while, let me check our website.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant