Hello. I am Linda Edwards.
user
Hello, how may I support you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed to some other date.
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thank you for your information.
user