Hello.
user
Hello. How may I help you?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
user
Sure, I am here to help you with your concern. To check with the reservation status please help me with your name.
assistant
Ticket was reserved on the name Christine Smith.
user
Please wait a moment while I check with the status.
assistant
Take your time.
user
Thank you for waiting, Christine Smith.
assistant
Welcome.
user
Regret to inform that there is no active reservation found under your name to cancel.
assistant
No issues. Thank you for checking.
user
Thank you for reaching our agency.
assistant