Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me?
user
Sure, on whose name you have booked your ticket?
assistant
I am Alexander Nelson.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found under your name, Nelson.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant