Hi.
user
Hello.
assistant
I am Katherine Evans.
user
How can I assist you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you please help me?
user
Sure, I am glad to help you. Please hold on.
assistant
Sure.
user
Sorry Katherine Evans, no reservation done on your name previously.
assistant
Ok, no issues. Thank you for your valuable information.
user
Thank you for approaching us, have a nice day.
assistant