Hello.
user
Hello. How may I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Let me know your name to check your reservation status.
assistant
I am Dorothy Hernandez.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant