Hello.
user
Hello.
assistant
My name is Joshua Harris.
user
Harris, how can I assist you today?
assistant
Due to heavy snowfall at my location, I am unable to reach the airport on time. I would like to cancel my recent reservation.
user
Sure, I am happy to help you Harris, please wait for a while. Let me check for your reservation status.
assistant
Sure.
user
Sorry Harris, I have not found any reservation by your name.
assistant
Ok, no issue, thank you for your information.
user
Thank you for contacting us and have a nice day.
assistant