Hello.
user
Hello. What assistance do you need from us?
assistant
Actually my IIT Conference is post postponed, I want to cancel my recent reservation. Can you help me?
user
Sure, I am glad to help you in ticket cancellation process.
assistant
Thank you.
user
On whose name you have reserved your previous ticket?
assistant
Yes, the reservation is done under the name of Michelle Davis.
user
Ok, I will check your ticket status and let you know. When I checked your ticket status, I didn't found any reservation on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome. Thank you for choosing our travel agency.
assistant