Hello. I am Kimberly Adams.
user
Hello, How may I support you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that?
user
Sure, we are mirthful to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name to cancel.
assistant
That's not a problem. Thanks for your information.
user
Thank you for opting us.
assistant