Hello.
user
Hello.
assistant
My name is Sharon Anderson.
user
How can I assist you at this moment?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sharon Anderson, there is no active reservation found under your name in our database.
assistant
Thank you.
user
Thank you for contacting us.
assistant