Hello, I am Raymond Nelson.
user
Hello. In which way I can help you at this moment?
assistant
I want to cancel my recent reservation as my business trip got cancelled. Please help me with cancellation.
user
Sure, I will help you with that. Please give me a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available in your name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us.
assistant