Hi.
user
Hello, welcome to flight booking agency. How may I help you?
assistant
Actually, my interview has been postponed, can you please help me to cancel my recently done reservation?
user
Sure, we provide cancellation services also. May I know your name to check the existing reservation details?
assistant
Sure, my name is James Williams here.
user
James, there is no reservation found under your name.
assistant
That's fine. Thank you for your information.
user
Thank you for choosing us.
assistant