Hi.
user
Hello.
assistant
I am Margaret Baker.
user
How can I assist you today?
assistant
I need your assistance in cancelling my reservation as my plan to attend a film festival got cancelled.
user
Sure. I am here to help you.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for availing us.
assistant