Hi.
user
Hello. How may I assist you?
assistant
Can you please cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your name please to check your reservation status?
assistant
I am Anna Lewis.
user
Anna Lewis, no reservation has been found on your name in our database.
assistant
Thanks for your information.
user
Thank you for approaching us.
assistant