Hello.
user
Hello, how may I support you now?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, I will help you with that. May I know your good name?
assistant
I am Anthony Wright.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant