Hi.
user
Hello, how can I assist you today?
assistant
As the College Football Championship Game has been cancelled due to having heavy snow-storm at that place. So, help me in cancelling the reservation with the name of Anna Martin.
user
Sure, please wait for a moment, I will check and get back to you.
assistant
I will wait.
user
We found a reservation with your name, shall I cancel it?
assistant
Please cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you for your helping hand.
user
Thank you for opting us.
assistant