Hello.
user
Hello, how may I help you?
assistant
Rebecca Perez here. Due to sudden postponement of my journey plan, so I would like to change my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there is no reservation with your name to change further.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant