Hi.
user
Hello. How may I help you right now?
assistant
As my business meeting got postponed, can you please help me in changing the reservation?
user
Sure, I am glad to help you with changing and can I know your name for checking purpose?
assistant
Myself Brian Thompson.
user
Please allow me a moment to search your name in our booking list.
assistant
Ok.
user
Thank you for being on hold, I could not find any flight ticket booking on the respective name in our previous booking list to change it.
assistant
Ok, no problem. Thank you for your information.
user
It's my pleasure and thank you for consulting us, have a nice day.
assistant