Hello.
user
Hello, how may I help you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you in this.
assistant
Thank you.
user
May I know your name please for further process?
assistant
Sure, my name is Stephen Mitchell.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Mitchell, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user