Hello.
user
Hello, how can I support you today?
assistant
I am Margaret Turner, I want to cancel my reservation as my plan to watch base game is cancelled due to my bad health.
user
Ok.
assistant
Can you help me to cancel my reservation?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, thank you for the details.
user
Thank you for reaching us.
assistant