Hello.
user
Hello. How may I aid you?
assistant
I am Anthony Lee, want to change my recent reservation due to some personal problem. Please help me out with that.
user
Sure, I will help you with that.
assistant
Ok, take your time.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
It's ok, thank you.
user
Thank you for approaching us.
assistant