Hello.
user
Hello. How may I help you?
assistant
I would like to change my reservation which is under my name, as my business meeting has been postponed. can you please help me with that?
user
Sure, I am happy to help you. Please help me with your name.
assistant
My name is Jack Nelson.
user
Thank you so much, please wait for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome and thank you for choosing us.
assistant
You are welcome.
user