Hi.
user
Hello, how may I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
Myself Jeffery Miller.
user
Please wait for a moment.
assistant
Ok, I will wait for your reply.
user
Sorry Miller, there is no reservation found as per your name in our database.
assistant
Thank your for your information.
user
Thank you for reaching us with a query.
assistant