Hello.
user
Hello, how may I help you?
assistant
I am Carol Taylor. Due to some personal issue, I want to change my recent reservation, can you help with this?
user
Sure, please wait for a moment.
assistant
Ok.
user
There is a reservation found on your name, can you please share your alternate airport codes?
assistant
I want to travel from EWR to SEA.
user
May I know your planned travel dates please?
assistant
My travel dates are 05/12 and 05/14.
user
Yes, there is a flight available from AA airlines with connection 1, shall I confirm your booking with this flight?
assistant
You can confirm.
user
Your ticket is booked with flight 1018.
assistant
Thanks for your help.
user
You are most welcome.
assistant