Hi. I am Virginia Harris.
user
Hello, how may I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, we are glad to serve you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant