Hello.
user
Hello, how best can I guide you for the day?
assistant
I want to amend my reservation as I am sick. Could you help me out?
user
Sure, may I know your good name?
assistant
Anthony Hall here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
No problem, thank you.
user
Thank you.
assistant