Hello.
user
Hello. How can I assist you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Betty Taylor.
user
Please allow me a moment.
assistant
Sure, take your time.
user
Betty Taylor, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant