Hello, I am Sandra Lopez.
user
Hello, how can I provide service to you? Thank you for providing your name.
assistant
Can you help me to cancel my reservation due to my health issue.
user
Sure, we are glad to help you. Can you please wait for a moment, I will check with your recent reservation.
assistant
Sure.
user
We are tried to find your reservation, but no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant