Hello.
user
Hello, how can I help you?
assistant
   Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, please share your name.
assistant
My name is Samantha Allen.
user
Please wait for a while.
assistant
  Take your time.
user
We didn't find any reservation on your name.
assistant
That's fine, thank you for the response.
user
Thank you.
assistant