Hello.
user
Hello. How can I render you today?
assistant
I have to cancel my previous flight booking due to cancellation of cricket match due to rain storm, can you please help me in cancellation process?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know the name on which the ticket has been reserved formerly?
assistant
Sure, my name is Robert Taylor.
user
Ok Taylor, hold on for a moment. Let me check. Taylor, I found a reservation on your name. Shall I proceed to cancel?
assistant
Sure, you can proceed with flight ticket cancellation.
user
Your ticket has been cancelled Taylor.
assistant
Thank you for your enormous help in my flight ticket cancellation.
user
Welcome, thank you for choosing us. Have a great day.
assistant