Hi.
user
Hello, how can I aid you today?
assistant
I want to change my reservation, can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
I am Susan Evans.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thanks for approaching us.
assistant