Hello.
user
Hello, how may I help you today?
assistant
I want to change my destination airport code in my existing reservation can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Frank Carter.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant