Hi.
user
Hello, how may I be of your help?
assistant
I am Steven Anderson, want to cancel my ticket, because my friends cancelled the tour due to some problem. Can you please help me with it?
user
Sure, please give me a moment to check the reservation list and revert you?
assistant
OK.
user
We could not find any reservation on the name you mentioned.
assistant
Ok, no issues. Thanks for the help.
user