Hello.
user
Hello, how may I help you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your name please?
assistant
Myself Paul Allen.
user
Wait a while, kindly.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant