Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me to cancel my reservation?
user
Ok, please let me know your name to proceed.
assistant
My name is Matthew Perez.
user
Ok, thank you for waiting.
assistant
Its, okay.
user
There is a reservation on your name as per our records, can I cancel?
assistant
Please cancel it.
user
Ok, the flight ticket is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing our agency.
assistant