Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I am willing to help you for this. May I know your name please?
assistant
Richard Edwards.
user
Please wait for a while.
assistant
Ok, take your time.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
That's ok. Anyways, thank you.
user
Thank you very much for approaching our agency.
assistant