Hello.
user
Hello.
assistant
I am Kimberly Walker.
user
How may I help you today?
assistant
Due to sudden work, so I want to change my reservation. Can you please help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform you that there are no active reservation found on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for reaching us, have a nice day.
assistant