Hello.
user
Hello, how can I help you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, can you share your name so that I can check in our portals?
assistant
I am Patrick Lewis.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation has been found on your name in our portals.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant