Hello. I am Virginia Adams.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, as I am suddenly fallen Ill. Please help me in cancelling?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no worries. Thanks for your service.
user
Thank you for opting us.
assistant