Hello.
user
Hello, how can I assist you?
assistant
I would like to change my reservation, can you please help me out with that?
user
Ok, please can I know your name to check for the availability?
assistant
Sure, myself Christine Perez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry as per your need there is no reservation been found on your name to amend.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing our agency.
assistant