Hello.
user
Hello,. How can I amend you today?
assistant
I need to cancel my reservation as I need to stay back in own city, due to my house has collapsed by Floods.
user
Ok.
assistant
Can you help me with this?
user
Sure, we are here to aid you. Let me know your name for checking with reservation.
assistant
Sure, I am Kenneth Lopez.
user
Please, wait for a while.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching us.
assistant