Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, will you please mention your name for checking the reservation status?
assistant
Myself Sarah Clark.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem, thanks for checking.
user
Welcome, have a great day.
assistant