Hello, I am Sarah Thompson.
user
Hello, how can I serve you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
Please be on hold. Sorry, there is no reservation found on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant