Hello.
user
Hello. How can I assist you today?
assistant
Myself Jeffrey Thomas. Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.
user
Sure, I will help you.
assistant
Thank you for your kind response.
user
Sorry Thomas, there is no reservation found under your name in our database.
assistant
That's fine, thank you for searching the details.
user
Thank you for contacting with our agency.
assistant