Hello.
user
Hello, how may I help you?
assistant
Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, may I know your name please?
assistant
Myself Samantha Wilson.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Most welcome.
assistant