Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency, can you please help me in cancelling my recent reservation?
user
Sure, I will help you. May I know your name please?
assistant
Myself Linda Williams.
user
Linda, no reservation has been found on your name in our records.
assistant
Ok, not an issue. thank you for checking.
user
Thank you for choosing our service.
assistant