Hello.
user
Hello.
assistant
I am Debra Smith.
user
How can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Yes, I can help you to change the reservation if I found it in our records. Please wait I will check.
assistant
Sure, take your time.
user
Thank you for waiting, I am sorry to inform that there is no reservation been found on the name Debra Smith.
assistant
That's ok, not an issue.
user
Thank you for connecting with our agency.
assistant
Anyways, thank you for the information.
user