Hello. I am Kevin Edwards.
user
Hello, how may Ihelp you?
assistant
I would like to change my reservation as I am leaving for friend's marriage, can you please help me out?
user
Sure, please wait for a while.
assistant
Thank you.
user
Sorry, there is no reservation found with your name in our records.
assistant
Ok no problem, thank you for your services.
user
My pleasure.
assistant