Hello.
user
Hello, How can I assist you?
assistant
I am Richard Miller. I want to change my existing reservation due to postpone of my friend marriage, so please help me in change reservation.
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry to inform you that, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant