Hello.
user
Hello. How can I aid you?
assistant
I am trying to cancel my recent ticket because I am unable to travel due to some health issues. Can you please help me with that?
user
Can you give me your name?
assistant
My name is Katherine Taylor.
user
Please give me a moment.
assistant
Ok, take your time. I will wait for your response.
user
Sorry, I could not found any reservation under your name.
assistant
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
user
Thank you for reaching us.
assistant
You are welcome.
user