Hello.
user
Hello. How can I help you today?
assistant
I am Margaret Lopez.
user
Hello, Margaret.
assistant
I want to cancel my recent reservation, as my exams have postponed suddenly .
user
Ok, please allow me a moment to check the details for you to cancel the reservation.
assistant
Sure.
user
Your patience is greatly appreciated. Margaret, there is no reservation found under your name.
assistant
That's ok. Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant