Hi.
user
Hello. How may I render you?
assistant
I am Eric Jackson. Due to some issues, my plan to go for a  holiday trip got cancelled. Can you please cancel my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for your time.
assistant
Ok.
user
There was no reservation found on your name. Thank you for consulting us.
assistant
It's ok, thank you for the information.
user