Hi.
user
Hello, how may I support you for the day?
assistant
I would like to change my reservation due to postpone of my sister's engagement, please help me with it.
user
Sure, can you please provide your name to check the reservation status?
assistant
I am Barbara Moore.
user
Thank you for providing your name, please wait for a while.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name in our records.
assistant
Fine, thanks for the information.
user
Thank you for availing us.
assistant