Hello, I am Rebecca King.
user
Hello, how can I help you today?
assistant
My exams has been postponed, I want to change my existing reservation. Can you help me with this?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant