Hello.
user
Hello. How may I assist you?
assistant
I would like to change my trip codes in my previous ticket, so will you help me in modifying the ticket?
user
Sure, may I know your name to do modifications?
assistant
The name in the previous ticket is Scott Carter.
user
Please wait a moment, let me check the status of reservation.
assistant
Sure, take your own time.
user
There is no reservation on your name.
assistant
It's ok, no issues. Thank you for the information.
user
Welcome, have a good day.
assistant