Hello.
user
Hello, how can I assist you today?
assistant
I need you to re-book my flight ticket. Please help me.
user
Ok, please may I know your name?
assistant
My name is Nicholas Miller.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Ok, thank you for waiting. Sorry as per your request there is no reservation been found in our records.
assistant
That's ok. Thanks for your time.
user
Thank you for choosing our agency.
assistant