Hello. I am Mary Allen.
user
Hello, how can I amend you today?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you aid me?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for being on hold. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for informing.
user
Thank you for choosing us, have a good day.
assistant