Hi.
user
Hello. How may I assist you today?
assistant
My name is Frank Gonzalez, can you help me to cancel my reservation?
user
Sure, I will help you with this, please wait for a minute.
assistant
Sure, take your time.
user
Sorry, I could not find any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
It's my pleasure.
assistant