Hello.
user
Hello, how may I assist you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, I will help you in that. Please share me your name to check the reservation list.
assistant
Myself Helen Green.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no active reservation on your name.
assistant
That's ok, thank you for the information.
user
Thank you.
assistant