Hello.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation due to cancel of my event.
user
Sure, We are here to help you. Can I know your name?
assistant
I am Cynthia Robinson.
user
Please wait a while.
assistant
Sure.
user
We found a reservation by this name. Can I know your travelling dates?
assistant
Sure, my travelling dates are Aug 20 and Aug 22.
user
Please share me your airport codes.
assistant
My airport codes are AUS and PHL.
user
Do you need any break?
assistant
Yes.
user
We found a connecting flight with an Spirit airlines, flight number:1027.
assistant
You can proceed with booking.
user
Your flight ticket has been reserved with an business  class. Thank you for reaching us.
assistant
Thank you for your help.
user