Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your name?
assistant
Christine Turner here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, thank you.
user
Thank you for contacting us.
assistant