Hi.
user
Hello, how can I assist you?
assistant
I am Anna Smith. I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with it please?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok. Thank you for the response.
user
Thank you for choosing us.
assistant