Hello.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to health issues, can you help me in doing that?
user
Sure, we are happy to help you. Please let me know your good name.
assistant
Michelle Jones here.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant