Hello.
user
Hello, how may I help you today?
assistant
Can you please help me to change my existing reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Can I know your good name please?
assistant
Please check my reservation on the name of Margaret Harris.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, thanks for your response.
user
Thank you for approaching us.
assistant