Hi.
user
Hello.
assistant
Rachel Phillips here.
user
Rachel, how may I help you?
assistant
Can you please help me to change my reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is found by your name.
assistant
Ok, not an issue. Thank you for searching.
user
Thank you for contacting us.
assistant