Hi.
user
Hello, how can I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, may I know your name please? Wait a minute please.
assistant
My name is Emma Wright.
user
Thank you for your time, sorry no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Have a nice day.
assistant