Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
user
Sure, I am here to help you. May I know your name?
assistant
Ryan Nelson here.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant