Hello.
user
Hello.
assistant
Kenneth Williams here.
user
What help you need from our agency?
assistant
1002 flight number is declared by 2 hours, So, can you cancel my ticket?
user
Sure Kenneth, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found in my database regarding your name.
assistant
It's ok. Thank you for searching.
user
You are welcome. Thank you for reaching us.
assistant
My pleasure.
user