Hello.
user
Hello. How may I help you?
assistant
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip now. Can you please modify my travel dates in the past ticket?
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you. My name is Jennifer Edwards.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Jennifer, there is no reservation found under your name to do changes in that.
assistant
It's ok, not a problem with that. Anyways thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user