Hi, I am Kathleen Turner.
user
Hello, how may I aid you?
assistant
 Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for reaching us, hope to serve you again.
assistant