Hello, I am Dennis Mitchell.
user
Hello, Dennis Mitchell. How can I help you today?
assistant
My plan to visit my parent's got postponed I want to cancel my recent reservation, can you please help me with that?
user
Sure, Wait a moment.
assistant
Ok.
user
Thanks for waiting. We have found a reservation with your name. Shall I proceed with cancellation?
assistant
Ok, you can proceed.
user
Your ticket has been cancelled. Thank you for opting us.
assistant
Thanks for your service.
user