Hi.
user
Hello. How can I assist you today?
assistant
I am Brian Hill. I want to cancel my flight reservation as I am sick, can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Brian Hill, there is no reservation found under your name.
assistant
No problem. Anyway, thank you for checking.
user
You are welcome. Thank you for reaching us. have a great day.
assistant