Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Can I have your name please?
assistant
My name is Betty Phillips.
user
Wait a moment please.
assistant
Sure, take your time.
user
Betty Phillips., we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant