Hello.
user
Hello, how can I guide you?
assistant
I'm Emily Edwards. My business meeting has been postponed. So, I would like to change my reservation which is under my name.
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant