Hi.
user
Hello, what kind of assistance are you expecting from my end?
assistant
Can you help me to change my reservation to next week?
user
Sure, I will be your helping hand at this moment. Please let me know your name to check whether any active reservation is found on your name or not.
assistant
My name is Kathleen Thomas.
user
Sorry Kathleen Thomas, this user don't have any active reservation in our reservation portal.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant