Hello.
user
Hello. What can I do for you today?
assistant
I already book a flight ticket to reach Seattle, but now I want to change my reservation to new journey dates. Can you help me with that?
user
Sure, may I know your good name please?
assistant
My name is Michael Williams.
user
There is no existing reservation found on your name in our records.
assistant
Ok, thank you for the details.
user
Thank you for reaching us.
assistant