Hello.
user
Hello, how can I help you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, I am Christine Martinez.
user
Please be on hold.
assistant
Ok, I will wait.
user
We found a reservation on your name. Can I cancel it?
assistant
Yes.
user
Your ticket has been cancelled.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant