Hello.
user
Hello. How can I guide you?
assistant
I would like to change my existing reservation due to postpone of my annual exams.
user
Sure.
assistant
Could you please help me?
user
We are here to help you. May I know your name?
assistant
I am Elizabeth Campbell.
user
We didn't found any reservation by this name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant