Hello.
user
Hello, how can I aid you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?
user
I understand your request, we will be happy to assist you.
assistant
Thank you.
user
To proceed further, we need your name, so please provide it.
assistant
Sure, I am Elizabeth Martinez.
user
Thanks for your name, please standby.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, Thank you for your service.
user
Thank you for approaching us, have a nice day.
assistant