Hello.
user
Hello, how may I assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
Sure, my name is Brain Gonzalez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for checking.
user