Hi.
user
Hello.
assistant
I am Emily Edwards.
user
How can I help you at this moment?
assistant
Can you please be my helping hand in changing my existing reservation?
user
Sure, I will help you in changing your reservation.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry to inform this, there is no reservation on your name in our records.
assistant
No issues, thank you for your information.
user
Thank you for opting us.
assistant