Hello,.
user
Hello, how may I serve you today?
assistant
Due to the sudden demise of my Grandmother, I would like to cancel my recent reservation.
user
Okay, let me check the reservation list.
assistant
Can you cancel my reservation in the name of Anthony Johnson?
user
Sure. Sorry, we could not found any reservation on Anthony Johnson.
assistant
Ok, no problem. Thank you for your instant response without delay.
user
Thank you.
assistant