Hello.
user
Hello, how may I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you. Can you help me with your good name?
assistant
Thank you for considering my request, I have done my reservation on the name of Stephanie Gonzalez.
user
Ok, please wait for a while until I check and revert you.
assistant
Sure, take your time.
user
Sorry, there is no reservation has done on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user