Hello.
user
Hello, Good Morning.
assistant
Good Morning.
user
How may I aid you?
assistant
Actually, I have booked a ticket to NYC to attend a music concert, but due to bad climatic conditions, the concert has been cancelled.
user
Ok, so would you like me to cancel your existing reservation?
assistant
Yes, can you help me out?
user
Sure, can you please provide me the name on which the ticket has been booked?
assistant
The ticket is booked on my name, which is Betty Clark.
user
Ok Betty, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry, I could not find any flight ticket booked with your name.
assistant
That's ok, anyway's I wanted to cancel my reservation. Thank you for your time.
user
Thank you, have a nice day.
assistant