Hello,.
user
Hello. How may I render you at this moment?
assistant
Can you please change my existing reservation, due to postpone of my exams?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your good name please?
assistant
My name is Elizabeth Johnson.
user
Please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name Elizabeth Johnson.
assistant
Ok, no issue.
user
Thank you for reaching us.
assistant
Thank you.
user