Hello.
user
Hello. How may I best serve you today?
assistant
Due to my exam got postpone, Can you do the changes in my existing reservation?
user
Sure, we are here to help you. To proceed with booking we need your name to check in our reservation list.
assistant
Nicole Gonzalez here.
user
Please wait for a moment, I will revert to you.
assistant
Ok.
user
That you for your time. There is no reservation found on your name. Thank you for availing with us.
assistant
No problem, Thank you for quick response.
user