Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my reservation as the sports festival which I want to attend got postponed?
user
Sure. May I know your name?
assistant
I am Timothy Moore.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
It's ok, thank you for your information.
user
Thanks for reaching us.
assistant