Hello,. I am Samantha Edwards.
user
Hello, How exactly I can serve you the best today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant