Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, may I know your name for the cancellation process?
assistant
I am Thomas Phillips.
user
Thank you, please wait for a while.
assistant
Sure.
user
Your reservation found. Are you sure for this cancellation?
assistant
Please proceed t cancel.
user
Your reservation cancelled from our end successfully.
assistant
Thank you.
user
Welcome, thank you for reaching us.
assistant