Hello.
user
Hello. How can I aid you at this moment?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation? I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.
user
Sure, I am here to help you in cancelling your reservation.
assistant
Thanks for your concern.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Edward Nelson and go ahead with the checking.
user
Wait a moment please.
assistant
Sure.
user
Edward Nelson, there is no active reservation found under your name in our database.
assistant
Oh! It might be cancelled by my manger but he did not informed me yet. Anyways thank you for the information.
user
Thank you for contacting us.
assistant