Hello, I am David Smith.
user
Hello David Smith. How can I support you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time. Sorry David Smith, there is no active reservation on your name to change it.
assistant
Ok, thanks for the information.
user
Thanks for approaching us.
assistant