HI.
user
Hello, how can I amend you today?
assistant
I would like to cancel my recent reservation due to the ongoing tornado at my destination. Could you help me in this?
user
Sure, may I know your name please?
assistant
I am Stephanie Rodriguez.
user
OK, please wait for a moment.
assistant
Sure.
user
Thanks for waiting.
assistant
It's ok.
user
There is no reservation found with your given details.
assistant
Not a problem. Thank you.
user
Thank you for choosing us.
assistant