Hello.
user
Hello. How can I help you?
assistant
Actually my exam is postponed so that I want to cancel my recent reservation , can you help me?
user
Sure, I can help you with that. Please let me know your name please?
assistant
Yes, I am Johnathan Adams.
user
Sorry Johnathan, there is no existing reservation with your name.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant