Hello.
user
Hello. How may I help you out?
assistant
I am Kevin Green.
user
Ok.
assistant
 I made a reservation earlier this week to give a seminar but due to weather conditions I need to change it.
user
Ok.
assistant
Can you please help to change my existing reservation?
user
Sure. Please wait for a while, I will revert to you.
assistant
Sure.
user
Thanks for your time, We did not find any reservation on your name.
assistant
Ok, no problem.
user
Ok.
assistant
Thanks for your prompt response.
user
Thank you for reaching us, Have a nice day.
assistant