Hello. I am Nicholas Perez.
user
Hello, how may  I assist you today?
assistant
I want to cancel my reservation, help me to cancel my reservation.
user
Sure, we are here to help you.
assistant
Sure. Thank you.
user
Please hold a moment. Thanks for your time, sorry, no reservation found with provided name.
assistant
Thank you.
user
Thank you for availing us.
assistant