Hello.
user
Hello, how may I assist you today?
assistant
I want to change my reservation as my plan to meet my friend is postponed. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
can you please share your name?
assistant
My name is Anthony Perez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, Thank you for the information.
user
Thank you for availing us, have a nice day.
assistant