Hello.
user
Hello.
assistant
I am Matthew Young.
user
How can I assist you today?
assistant
I need to cancel my recent reservation due to postpone of my seminar. Could you please help me in doing that?
user
Ok, I'll help you with that. Please wait for a while.
assistant
Sure.
user
Young, there is no reservation found under your name to do cancellation.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant