Hello.
user
Hello, how may I address you?
assistant
My exam has been postponed due to some issues. Can you please change my existing reservation?
user
Sure, please let me know your name?
assistant
My name is Amy Lewis.
user
Ok, wait for a moment, I will check the reservation list and let you know the information.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change.
assistant
Ok, it's not a problem. Thanks for your response.
user
Thanks for availing us.
assistant