Hi.
user
Hello, How can I assist you?
assistant
I would like to change my existing reservation, due to postpone of my business meeting.
user
Sure, May I know your name?
assistant
Barbara Harris.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant