Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Ashley King. I need to cancel my recent reservation due to my health is not well,  can you please help me?
user
Sure Ashley King, I am happy to help you with that. Please wait a moment to check your reservation status.
assistant
Thank you for kind reply.
user
Sorry Ashley King, no reservation has found under your name to cancel.
assistant
That's not an issue, thank you for searching the details.
user
Thank you for choosing us, have a good day.
assistant