Hello.
user
Hello.
assistant
I am Anthony Johnson.
user
How can I assist you at this moment?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you please help me?
user
Sure, I am happy to help you with that. Please be hold on for a moment and I will check your reservation status.
assistant
Sure.
user
Sorry Anthony Johnson, no reservation has found under your name to cancel.
assistant
That's ok, thank you for your information.
user
Most welcome. Thank you for choosing us, have a great day.
assistant