Hello.
user
Hello. How can I aid you at this moment?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Linda Johnson.
user
Linda Johnson, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant