Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed.Can you please help me in cancelling the recent reservation?
user
To cancel your reservation may I know your name?
assistant
Sure, my name is Michelle Turner.
user
Turner, there is no reservations on your name.
assistant
Ok, It's fine. Thank you for your information.
user
It's my pleasure. Have a nice day a head.
assistant