Hello.
user
Hello. What type of service you are expecting from us?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Ok, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Rachel Jackson.
user
I regret to inform you that, there is no active reservation on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for consulting us.
assistant