Hello.
user
Hello, how can I aid you?
assistant
Due to an emergency in my office my meeting has been cancelled. Can you please help me in cancelling?
user
Sure, to proceed to cancellation process may I know your name?
assistant
Donna Nelson is my name.
user
Thank you, please wait a moment.
assistant
Sure.
user
We are sorry to notify you that there is no reservation found in your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us.
assistant