Hi. I am Raymond King.
user
Hello, how can I assist you?
assistant
I would like to change my existing reservation, due to heavy rainfall my tennis match has been postponed. Can you help me out?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thank you.
assistant