Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I am here to aid you. May I know your name to proceed further?
assistant
Thank you for your kind response. Myself Shirley Davis.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name in our database.
assistant
That's ok, thank you for searching my details.
user
Thank you for approaching us.
assistant