Hello.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Debra Jones.
user
Please stand by.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant