Hi.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation owing to an emergency.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is William Jackson.
user
I found your reservation. Can you please help me with the airport codes?
assistant
Airport codes are ORD and IAH.
user
Could you please share your travel dates?
assistant
Departure is on Apr, 18 and return date is Apr, 20.
user
May I know your connection limit?
assistant
I would be comfortable with single stop over.
user
Do you have any other specification that you are looking for?
assistant
I prefer to fly in a normal-cost airlines.
user
I am sorry to inform you that there is no flight available at your request.
assistant
Thank you.
user
Thank you for reaching us.
assistant