Hello.
user
Hello, how may I support you today?
assistant
My name is Helen Campbell. I want to cancel my recent reservation due to heavy rainfall. Can you help me in cancellation?
user
Sure, we are gladly here at your service. Please wait for a while, let me check your existing reservation and revert to you.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with your name in our database.
assistant
Ok, No problem. Thank you.
user
Thank you for connecting with us. have a great day ahead.
assistant