Hello.
user
Hello, how may I oblige you today?
assistant
Myself Stephen Mitchell. I have cancelled my trip to Oakland. Please help me by cancelling the ticket.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant