Hi.
user
Hello. How may I help you today?
assistant
Can you help me in cancelling my recent reservation, owing an emergency?
user
Sure, I am glad to help you with that.
assistant
Ok.
user
Could you send me your name?
assistant
Check under the name Nancy Walker.
user
Please give me a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for approaching us. Have a nice day.
assistant