Hello,.
user
Hello. How can I assist you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out with this?
user
Sure, I will help you. May I know your good name?
assistant
My name is Anna Hall.
user
Please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for approaching us.
assistant