Hello.
user
Hello, welcome to flight booking agency.
assistant
I am Michael Carter.
user
How can I guide you for today?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation .Can you help me  out?
user
Sure, please give me a minute, I will check it out whether your reservation is existed or not. Sorry, there is no reservation found under your name.
assistant
That's fine. Thank you for your service.
user
Thank you for approaching us. You are welcome.
assistant