Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, we are here to help you. May I know your good name?
assistant
I am Pamela Green.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for availing us.
assistant