Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to cancel of my conference. Can you please help me?
user
Sure, can you provide me your name?
assistant
I am Justin Williams.
user
Give me a moment.
assistant
Sure.
user
Justin Williams. I regret to inform that there is no reservation by your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant