Hi. I am Anthony Perez.
user
Hello, what can I do for you now?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Fine. Please hold on.
assistant
Ok.
user
Thank you for waiting. But there was no reservation on your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you for consulting us.
assistant