Hello.
user
Hello, how may I help you?
assistant
I want to make some changes in my previous booking due to wrong dates booking, can you please do some modifications in my booking?
user
Sure, may I know your name please to proceed further?
assistant
Sure, I am Jacob Davis.
user
Please wait a minute, Jacob.
assistant
Sure.
user
Jacob, there are no active reservations found with your details.
assistant
Ok, that's fine. Thanks for your quick hand help.
user
Thank you for choosing us, have a good day.
assistant