Hello.
user
Hello, how may I help you?
assistant
I have a reservation to visit central park. Due to shortage of holidays my trip has been postponed. Can you please change my existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Stephanie Green is my name.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issue. Thank you for your response.
user
Thanks for choosing us.
assistant