Hi. I am Paul Phillips.
user
Hello, how may I assist you today?
assistant
Please change my existing reservation with new details.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait for a minute.
assistant
OK.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thanks for the response.
user
Thank you for availing us.
assistant