Hello.
user
Hello, how can I aid you for the day?
assistant
I have to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, may I know your name?
assistant
Thank you. Myself Christopher Lee.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Sorry to say that there is no reservation found with your name to change.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user