Hello. I am Laura Moore.
user
Hello, how can I aid you today?
assistant
Due to some emergency problem, I need to cancel my reservation. Can you please help me?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting. We found reservation shell I proceed with cancelling?
assistant
You can.
user
Your reservation has been successfully cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant