Hello.
user
Hello, how may I assist you?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am here to help you for this. May I know your name please?
assistant
Eric Jackson.
user
Please wait for couple of minutes.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Thank you for your information.
user
Thank you very much for approaching our agency.
assistant