Hello,.
user
Hello.
assistant
I am Jeffrey Wright.
user
how may I assist you?
assistant
I want to alter my reservation, due to postponement of concert to be held at the place where I wanted to visit. Can you please help me changing my reservation?
user
Please wait for a while.
assistant
Ok.
user
Sorry Wright, no reservation found on your name. Thank you for reaching us.
assistant
Thank you for your service.
user