Hello.
user
Hello, how can I aid you?
assistant
Would you help me in changing my recent reservation?
user
Sure, may I know your name please?
assistant
Thank you, I am Rebecca Hall.
user
Ok, please be on hold. I will revert to you.
assistant
Sure, I will wait for your response.
user
Thanks for holding on, we found a reservation on your name. Can you please provide your new airport codes?
assistant
Sure, my new airport codes are ATL-DTW.
user
Ok, may I know your travelling dates please?
assistant
I have to start my journey on 12/30 and returns on 01/01.
user
Do you have any other requirements?
assistant
Yes, I prefer a connecting flight.
user
Sorry, there are no flights found with your given details.
assistant
No problem, thank you for your service.
user
Thanks for approaching us.
assistant