Hello.
user
Hello, how may I assist you today?
assistant
Myself Michael Young.
user
Ok.
assistant
I need to cancel my recent reservation due to postpone of my seminar, can you please help me?
user
Sure, please wait. I am sorry, there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for searching the details.
user