Hello, I am Jeffrey Young.
user
Hello, how can I assist you today?
assistant
Ca you please change my reservation as the stotytelling festival which I planned to attend got postponed/.
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for availing us.
assistant