Hello, I am Brandon Garcia.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to heavy Floods. Could you please help me in cancellation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Not a problem, thank you for sharing the information.
user
Thanks for reaching us, have a good day.
assistant