Hello.
user
Hello, how may I aid you today?
assistant
My name is Ashley smith, I want to cancel my reservation as my plan to meet my parents is cancelled. Can you cancel my reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry Ashley smith, there is no reservation on your name in our data base.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant