Hi,. I am Scott James.
user
Hello, how may I help you?
assistant
Owing to an emergency I need to cancel my recent reservation.
user
Ok.
assistant
Please, help me out in cancelling my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a moment.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
We did not find any reservation on your name.
assistant
Ok , no worries.
user
Thank you for contacting us.
assistant
Thank you for sharing the information.
user