Hello.
user
Hello. Do you need any help form my side?
assistant
Please help me to cancel my reservation.
user
Sure, we are glad to serve you with flight ticket cancellation with free of cost. I need your name for checking your ticket reservation which you have done previously, can you please provide it?
assistant
Myself Emily Parker.
user
Please be on hold for a minute.
assistant
Ok, I will wait.
user
 Thank you for waiting, I have checked in reservation list to cancel your ticket but could not find any reservation with your name to cancel it.
assistant
Ok, no problem in that. Thank you so much.
user
You are most welcome and thank you for reaching us.
assistant