Hello, I am Shirley White.
user
Hello, how may I assist you today?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, we are here to help you. Please hold on.
assistant
Ok.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant