Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency, my business meeting has been cancelled.
user
Sure,  may I know your name?
assistant
So I want you to cancel my recent reservation? I am Sarah Hall.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no worries.
user
Thanks for choosing us.
assistant
 Thank you for your prompt service.
user