Hello.
user
Hello, may I know your name please?
assistant
My name is Donna Roberts.
user
Yes Donna, how can I help you?
assistant
Could you please help me to cancel my recent reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, we did not find any reservation by your name.
assistant
That's ok. Thank you for the information.
user
Thank you and have a nice day.
assistant