Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure, could you please provide your name to check your reservation status?
assistant
I am Pamela Lewis.
user
Ok, please wait a moment I will check your complete details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user