Hello.
user
Hello. How may I assist you?
assistant
I am Debra Lopez, want to alter my recent reservation due to some sudden changes in my plan. Please help me out with that.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Debra Lopez, no reservation has been found on your name in our database.
assistant
It's ok, thank you.
user
Thank you for choosing us.
assistant