Hello.
user
Hello, how may I guide you today?
assistant
Can you please help me to cancel my recent reservation, as my schedule is cancelled suddenly?
user
Sure, I am here to help you with this. May I know your name please?
assistant
The ticket is reserved under the name Margaret Hall.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Hall, there is no reservation found as per your name to cancel it.
assistant
No issue, might I had reserved with other name. Anyway thank you for checking.
user
You are welcome.
assistant