Hi, I am Stephen Parker.
user
Hello, how may I help you today?
assistant
Due to the sudden change in climate, my FIFA tournament has been cancelled. So I want you to cancel my existing reservation?
user
Sure, I will help you in this. Please wait a moment let me check and let you know the status.
assistant
Sure.
user
We are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for reaching us. Have a nice day.
assistant