Hello.
user
Hello. How may I support you today?
assistant
I am Larry Johnson. I want to cancel my reservation, due to my health issues. Could you help me in cancellation?
user
Sure, may I know your name please?
assistant
Already I mentioned above.
user
Just hold on I will check and let you know.
assistant
Sure.
user
Thanks for waiting, sorry to inform you that there is no reservation found with this name.
assistant
Not an issue. Thank you for your information.
user
Thanks for picking us.
assistant