Hello.
user
Hello, how may I assist you today?
assistant
I am Betty Carter. I want to change an existing reservation, due to my personal problems. Could you help me in changing the reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for your time, there were no reservation found under your name in our airline database.
assistant
Not an issue. Thanks for your help.
user
Thank you for connecting us.
assistant