Hello.
user
Hello, how may I support you?
assistant
I am William Evans. Can you please help me in cancelling my reservation as the food festival which I have planned to attend got postponed?
user
Sure, I will.
assistant
Thank you.
user
Please give me a minute, I will revert to you.
assistant
Ok.
user
There is no reservation available on your name in our database.
assistant
It's ok, thank you for your information.
user
Thanks for opting us.
assistant