Hello.
user
Hello.
assistant
Robert Harris here.
user
How may I help you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am happy to help you to cancel the ticket.
assistant
Thanks for that.
user
Ok, please hold on for a minute.
assistant
Sure, take your own time.
user
I regret to inform you that, I have not found any active reservation with your name in our database to cancel.
assistant
Oh! That's ok, thank you for giving the information.
user
You are welcome. Thank you for approaching us.
assistant