Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Let me know your name to check your reservation?
assistant
My name is Raymond Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant