Hi.
user
Hello. How may I assist you now?
assistant
Please help me in changing my recent reservation.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
May I know your name to check your previous reservation?
assistant
Helen Martin here.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us, have a great day.
assistant