Hi.
user
Hello. How may I be of your help?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I'll help you in cancellation. Could you please let me know your name to check the reservation list?
assistant
Karen Anderson.
user
Thank you for providing your name, please wait a moment.
assistant
Ok.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's Fine. Thank you.
user
Thank you for availing us.
assistant