Hello.
user
Hello.
assistant
I am Amanda Wilson.
user
How may I guide you?
assistant
I want to change my existing reservation due to postpone of my exams, can you help me with that?
user
Amanda wilson, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Sure, take your time.
user
Amanda Wilson sorry to intimate, no reservation is found with your criteria.
assistant
No problem, thank you.
user
Thank you Amanda Wilson for utilizing our agency.
assistant