Hello.
user
Hello. How may I assist you?
assistant
Can you please help me with cancelling my previous booking now? I am sick.
user
Sure, I will help you. May I know your name?
assistant
Myself Christine Edwards.
user
Sorry, there are no reservation found on your name.
assistant
Ok, no issues. Thank you for checking anyways.
user
Thank you for reaching us.
assistant
Most welcome.
user