Hello, I am Carolyn Parker.
user
Hello, what can I do for you?
assistant
I am a tennis player, due to sudden changes in weather it has been postponed to another date, so can you please aid me with changing my existing reservation?
user
Sure, I would be happy to help you. Please give me a moment, I will check the reservation list and revert you.
assistant
Sure, I will wait.
user
Sorry there is no reservation found on your name.
assistant
Not an issue, thank you for your information.
user
Thanks for approaching us and have a nice day.
assistant