Hi.
user
Hello, how can I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you. Can you please share your name?
assistant
Eric Evans here.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for reaching us.
assistant
Thanks for your information.
user