Hello.
user
Hello, how may I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you help me for cancel reservation please?
user
Sure, we are here to help you. May I know your good name for further process?
assistant
Amy Martin here.
user
Ok, please hold on, I will be back and revert to you.
assistant
Sure.
user
Thank you for waiting, I have cancelled your reservation.
assistant
Ok, thanks for your information.
user
Thank you for choosing us, have a great day.
assistant