Hello.
user
Hello.
assistant
Amanda Lee here.
user
Amanda, how may I help you?
assistant
I want to change my reservation due to financial issues. Can you help me?
user
Sure, I am glad to help you. Please give me a moment to check your ticket status.
assistant
Sure, I will wait.
user
Sorry Lee, no reservation is available by your name.
assistant
No problem, thank you for your information.
user
Thank you for contacting us.
assistant