Hi.
user
Hello, how may I aid you today from my end?
assistant
I am Brenda Martinez. Can you please help me in changing my existing reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you, take your time.
user
Sorry Brenda Martinez, there is no active reservation on your name in our database.
assistant
No issues, thank you for your assistance.
user
Thank you for reaching us.
assistant