Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to some health issues, so please help me in cancellation.
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Let me know your name to check your reservation?
assistant
Sure, I am Jason Miller.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Sure, you can proceed.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you.
user
Thank you for choosing us.
assistant