Hi.
user
Hello, how can I provide assistance to you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, may I know your good name?
assistant
George Taylor here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant