Hello.
user
Hello, how may I help you?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Brain Hall.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Its ok, thank you.
user
Thank you very much for approaching our agency.
assistant