Hi.
user
Hello, how can I guide you for today?
assistant
I need to amend my reservation, can you help me out?
user
Sure, I will help you about that. Can you please provide your name to check the reservation status under your name?
assistant
Myself Joseph Baker.
user
Sorry Joseph Baker, there is no active reservation under your name to change your reservation.
assistant
That's ok, not an issues. Thank you.
user
You are welcome, thank you for reaching us.
assistant