Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
user
Sure, may I know your name please?
assistant
Sure, Jack Lewis here.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for opting us.
assistant