Hello.
user
Hello.
assistant
I am Joseph Carter.
user
In which way I can aid you at this moment?
assistant
I need to cancel my reservation as my exams got cancelled. Can you help me with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Thank you for considering my request, Sure I will wait for your response.
user
There is no previous reservation available under your name.
assistant
It's ok, anyways thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant