Hello.
user
Hello. How can I assist you today?
assistant
I just want to cancel my recent reservation, as my neighbour died suddenly. Can you help me?
user
Sure, will you provide your name for checking the reservation?
assistant
Myself Michael Lee.
user
Please give me a moment.
assistant
Take your time.
user
Thank you for waiting.
assistant
That's fine, no issues.Thank you for assisting me.
user
Unfortunately, there is no reservation found under your name.
assistant
Thank you for checking, no issues.
user
Welcome, have a great day.
assistant