Hello.
user
Hello. How can I assist you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, can I know your name please?
assistant
My name is Susan Taylor.
user
Ok, wait a moment please.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us.
assistant