Hello.
user
Hello, how may I help you?
assistant
Due to some problems, I would like to cancel my recent reservation. Please help me out.
user
I am here to help you, please wait for a moment.
assistant
Sure.
user
Meanwhile, may I know your name?
assistant
My name is Samantha Jackson.
user
I have found reservation on your name for this search. Shall I proceed to cancel?
assistant
Ok, please cancelled my ticket.
user
Your ticket has been cancelled successfully. Thank you for choosing us.
assistant
Thank you for your help.
user