Hi.
user
Hello.
assistant
I am Jeffery Campbell.
user
How may I help you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant