Hello, I am William Miller from Boston.
user
Hello, how can I assist you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. So can please help me to cancel my recent reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no worries at all. Thanks for your kind information.
user
Thank you for choosing us.
assistant