Hello.
user
Hello.
assistant
Nancy Walker here.
user
How can I aid you?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure. Please wait a while.
assistant
Ok.
user
Thanks for your time.
assistant
Not an issue, thank you.
user
We didnt found any reservation  by this name.
assistant
Not an issue, thank you.
user
Thank you.
assistant