Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, due to some health. Can you help me?
user
Sure, Can you please share your name to check your reservation details in our database?
assistant
Ok, I am Ryan Thompson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok, take your own time.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant