Hello.
user
Hello, do you need any help from us?
assistant
I am Deborah Perez. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation matching with your name in our portal to cancel.
assistant
Oh! It may not be booked properly due to server issues while booking.
user
Do you need any other help?
assistant
No, I don't need any help.
user
Thank you for consulting us. If any questions arise, please feel free to contact us at any time.
assistant
Thank you for your time.
user