Hello. Daniel Taylor here.
user
Hello, how may I aid you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure Taylor, I am here to help you out. Please allow me a moment.
assistant
Thank you, take your time.
user
Sorry Daniel Taylor, there is no active reservation on your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user