Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Robert Wilson here. I need to cancel my recent reservation,as my planned trip with my family got cancelled. Can you please help me out?
user
Sure Robert, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Sorry Robert Wilson, no reservation has found under your name to cancel.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for choosing us, have a good day.
assistant