Hello.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
I can help you with that. May I know your name?
assistant
I am Jessica Roberts.
user
Please give me a minute, I will check your existing reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant