Hello.
user
Hello.
assistant
I am Scott King.
user
How may I serve you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow. Can you help me with that?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thank you for helping me.
user