Hello.
user
Hello.
assistant
I am Paul Rodriguez.
user
How may I aid you at this moment?
assistant
I need your help in changing my existing reservation. Will you please help me with this?
user
Sure, I will help you with that. Can you please be on hold for a minute?
assistant
Sure, take your own time.
user
Sorry, I have not found any reservation with your name in our database to change.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Anyways, thank you for your quick response.
user
Yes, that might be the reason. You are welcome. Thank you for reaching us.
assistant