Hi. Angela Lewis is my name.
user
Hello, how may I help you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Lewis, there is no reservation found as per your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us with a query.
assistant