Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Paul Thompson.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Paul Thompson, no reservation is available by your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant