Hello.
user
Hello, how can I help?
assistant
I am Ashley Collins. I am planning to cancel my recent reservation. Can you help me out?
user
Sure, please wait for a while.
assistant
Ok, take your time.
user
I have found reservation on your name , shall I cancel it?
assistant
Yes, please cancel it.
user
Your reservation is cancelled.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant