Hello.
user
Hello, how can I assist you?
assistant
Can you please help me with cancelling my previous booking now?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Nancy Nelson.
user
There is no reservation found under your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
Most welcome.
user