Hello.
user
Hello. How may I help you?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
assistant
My name is Richard Thomas.
user
No reservation found on your name in my database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant