Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to some issues, can you help me in doing that?
user
Sure, may I know your good name?
assistant
I am Sharon Garcia.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant