Hello.
user
Hello, how can I assist you?
assistant
Donna Baker here.
user
Nice to know you, Baker.
assistant
Previously, I reserved a flight ticket from your agency but I want to cancel that ticket as my daughter also booked another ticket on same day. Can you help me with that?
user
Sure, let me check your reservation status first.
assistant
Ok.
user
No reservation details are shown here under your name, Baker.
assistant
No problem, thank you for your response.
user
My pleasure, thanks a lot for choosing us.
assistant