Hello.
user
Hello.
assistant
My racing trip got cancelled due to storm effect, can you please help me with flight ticket cancellation?
user
Sure, please give me a moment to check your ticket status.
assistant
Thank you for your positive response and I can wait for your response.
user
May I know your name?
assistant
My name is Andrew Hill.
user
Sorry, no reservation is available by your name.
assistant
Not a problem with that one, thank you for checking and providing the information.
user
Thank you for choosing us.
assistant
Welcome.
user