Hi.
user
Hello, how can I help you?
assistant
I am Elizabeth Clark. Will you please cancel my ticket?
user
Sure.
assistant
Thank you.
user
Please hold on for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok. Thank you for the information.
user
Thank you for reaching us.
assistant