Hello.
user
Hello. How can I aid you?
assistant
I am Patricia Williams here. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, please allow me a moment to check for the status.
assistant
Thank you for considering my request.
user
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant
Thank you for your help in searching.
user