Hello.
user
Hello, how can I aid you today?
assistant
I am Timothy Martin. My family tour trip got postponed, so I want to cancel my reservation. So please help me in the cancellation.
user
Sure, we are here to help you. Please wait a minute, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting, No reservation was found on your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant