Hello.
user
Hello. How may I aid you?
assistant
I am Steven Jackson. I would like to change my reservation as I am having Semester exams, can you please help me out?
user
Yes, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on the name which you have provided to modify it.
assistant
Ok no problem, thank you for your services.
user
Most welcome.
assistant