Hello.
user
Hello. How can I aid you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know the name to check for the status?
assistant
Thank you for considering my request. Please check the reservation under the name of Melissa Hill.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Here, there is no active reservation has been found under your name in our database to amend it.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for reaching us.
assistant
Thank you for your service.
user