Hello.
user
Hello, what can I aid you?
assistant
Owning to an emergency, I want t cancel my recent reservation. Can you please help me out?
user
Yes, I am here to assist you. May I know your name to check the reservation status?
assistant
Sure, my name is Alexander Phillips.
user
Sorry Phillips, I can not find any reservation under your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting our service. Hope you have a great day.
assistant