Hello, I am Larry Adams.
user
Hello. How may I assist you?
assistant
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my ticket?
user
Sure. Wait for a moment please.
assistant
Take your time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
No issues. Thank you for checking.
user
Thank you.
assistant
You are welcome.
user