Hi.
user
Hello, how may I guide you at this moment?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
Myself Jessica Mitchell.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant