Hi.
user
Hello, how may I assist you?
assistant
I need your help in changing my earlier reservation, as my business meet got postponed.
user
Sure, may I know your good name please?
assistant
My name is Deborah Moore.
user
Please wait a moment, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
It's ok. Thank you.
user
Thanks for choosing us.
assistant