Hello.
user
Hello, how may I help you the best today?
assistant
I am Dennis Carter, I want to change my existing reservation due to bad weather condition.
user
Ok, Please wait. I will check your reservation and get back to you.
assistant
Sure.
user
Sorry, no reservation has been registered with us on your name.
assistant
No problem, thank you.
user
Thanks for reaching us, have great day.
assistant