Hello.
user
Hello, how may I support you at this moment?
assistant
I want to cancel my reservation, can you please assist me?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Deborah Edwards.
user
Thanks for providing your name, please standby.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
Ok, not a problem. Thank you for checking my reservation status.
user
Thank you for reaching our service.
assistant