Hi.
user
How may I serve you at this moment?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you please help me out?
user
Ok, I can help you. Please provide your name to check your reservation?
assistant
I am Raymond Williams.
user
I regret that there is no reservation found on your name.
assistant
Ok, no problem.
user
Thanks for consulting us, have a nice day.
assistant
Thank you.
user