Hello.
user
Hello. How can I aid you?
assistant
Myself Shirley White. I need to cancel my recent reservation, can you please help me out?
user
Sure, I can help you. Please wait a while.
assistant
Thank you for your positive response, I will be waiting.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's fine, thank you for searching the details.
user
Thank you  for reaching us.
assistant