Hello.
user
Hello, how may I help you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
user
Sure, please share your good name?
assistant
My name is Edward Baker.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant