Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation due to postpone of my exams, can you help me in doing that?
user
Sure, can you share me your good name to proceed further?
assistant
I am Janet Walker.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant