Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to my board exams. Can you help me in this one?
user
Sure, may I know your name?
assistant
Sure,Stephanie Carter here.
user
Please wait. Sorry, there is no reservation found o your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant