Hi.
user
Hello.
assistant
Betty Moore here.
user
How can I help you today?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry, no reservation found under your name in our database.
assistant
That's ok, thank you for your help.
user
My pleasure, have a nice day.
assistant