Hi.
user
Hello,. May I know how best can I help you today?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to change my recent reservation.
user
Ok.
assistant
Can you please help me with changing?
user
Sure, I will help you. To proceed further, we need your name. Can you provide it?
assistant
Lisa Jones is my name.
user
Thanks for the details, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for waiting. Sorry Lisa, Unfortunately there is no active reservation found on your name to change it.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for approaching us.
assistant