Hello.
user
Hello.
assistant
I am Janet Miller.
user
How may I assist you?
assistant
Due to sudden changes, my seminar has been postponed. Can you please change my reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant