Hello.
user
Hello, how can I guide you?
assistant
I am Amanda Campbell. I want to change my existing reservation due to postpone of my business meeting.
user
Ok. Please wait a moment, I will check the reservation list and let you know the status.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
No problem, thank you for your service.
user
Thank you for reaching us.
assistant