Hello, I am Susan Phillips.
user
Hello, how may I help you?
assistant
As I was unable to arrange my budget for the trip so it got cancelled, so please assist me with cancelling my reservation.
user
Sure, I will check the reservation on your name in the database and get back to you.
assistant
Ok.
user
Sorry, there is no recent reservation found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for availing us, have a good day.
assistant