Hello.
user
Hello, how may I serve you today?
assistant
Due to health problems I need to cancel my recent reservation can you help me for cancel my recent reservation?
user
Sure, may I know your name for further process?
assistant
I am Stephen Smith.
user
Thank you, please stand by.
assistant
Sure.
user
Sorry no reservation found with your name.
assistant
Ok, Thanks for information.
user
Have a nice day.
assistant