Hello.
user
Hello. How can I assist you for he day?
assistant
I want to change my recent booking due to change of trip, can you help me?
user
Ok, may I know your name please?
assistant
I am Brian Lewis.
user
Please wait for a moment Brian Lewis.
assistant
Sure.
user
There is no reservation found by the name of Brian Lewis, sorry for the inconvenience.
assistant
That's fine, no issues with that one.
user
Have a great day.
assistant
Thank you for your help.
user