Hi.
user
Hello, what can I aid you at this moment?
assistant
Unfortunately, I want to change my existing reservation due to some health issues, can you please help me in this condition?
user
Yes, I will help you about it. Please, wait for a moment.
assistant
Sure, take your time.
user
Please, provide your name to check the existing reservation status.
assistant
Ok, my name is Amanda Lewis.
user
Sorry Lewis, there is no reservation found in our database under your name to change.
assistant
That's fine. Thank you for your information.
user
Thank you for opting our service. Hope you have a great day.
assistant