Hello.
user
Hello.
assistant
I am Emily Young.
user
How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
Please be on hold to check your reservation status.
assistant
Ok, take your own time.
user
Sorry to inform you that, there is no reservation found on your name in our records.
assistant
That's ok. Anyways, thank you.
user
Thank you for contacting us, hope you have a great day.
assistant