Hi, I am Melissa Edwards.
user
Hello, how may I provide assistance to you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting. Sorry we couldn't find any reservation with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us. Have a good day.
assistant