Hello.
user
Hello, how may I assist you for today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, could you please provide your name to check the details of your reservation?
assistant
Sure, my name is Helen Moore.
user
Sorry Helen, I did not found any reservation on your name.
assistant
Ok, no problem.
user
Thank you for contacting us. Have a pleasant day.
assistant
Thank you for your information.
user