Hi.
user
Hello, how can I help you today?
assistant
I am Charles Collins. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user