Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as my plan to go on a vacation got cancelled. Can you help me with it?
user
Sure, please provide me your name?
assistant
Jerry Brown is my name.
user
Please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant