Hello, I am Emma Thompson.
user
Hello Emma Thompson. How can I provide assistance to you?
assistant
My plan to visit the central park in Chicago got postponed So I want to change my recent reservation. Can you help me?
user
Ok, please wait a moment. I will check and update you.
assistant
Ok.
user
We did not find any reservation on your name to change it. Thanks for contacting us.
assistant
That's Ok.
user