Hi.
user
Hello.
assistant
I am Michael Harris.
user
How may I lend a hand to?
assistant
I need to cancel my reservation, can you help me out?
user
Harris, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Sure.
user
Harris sorry for inconvenience, no reservation is found on your name in our records.
assistant
That's ok, thank you.
user
Thank you Harris for utilizing our agency.
assistant