Hello.
user
Hello.
assistant
Myself Laura Turner.
user
How may I help you?
assistant
I would like to change my existing reservation, is there any possibility in modifying reservation?
user
Yes, please wait a minute, I will check your previous reservation.
assistant
Thank you. I will wait for your response.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant