Hello.
user
Hello, do you need any help from us?
assistant
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
user
Sure, could I have your name please?
assistant
Thank you for the response. Myself Janet Clark.
user
I have found your reservation, can you please tell me your trip dates?
assistant
Sure, my travel dates are from May 08 to May 10.
user
Ok, may I know your location airport codes?
assistant
My airport codes are MCO and PHL.
user
Ok, do you need direct or connecting flight?
assistant
I need a break in between my journey.
user
Ok, do you have any other specifications?
assistant
I would prefer normal-cost airlines which returns in the afternoon.
user
Sorry, there is no flight on your requested travelling dates.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, have a great day.
assistant