Hello,. I am Benjamin Lopez.
user
Hello, how can I assist you today?
assistant
Owing to an emergency I want to cancel my recent reservation.
user
Sure, please wait for a moment.
assistant
Will you help me in cancelling my ticket? Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not a problem. Thank you for opting us.
user
Thank you for choosing us.
assistant