Hello.
user
Hello, do you need any help from us?
assistant
I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, could I have your name please?
assistant
Thank you for your response, my name is Jennifer Lee.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome.
assistant