Hello. Laura Allen here.
user
Hello. How may I help you?
assistant
Due to sudden change in my trip location, I would like to change my reservation. Can you please help me out?
user
Sure, please wait for a minute.
assistant
Sure, take your time.
user
There is no previous reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
It's ok.
assistant
Anyways, thank you for the information.
user
Most welcome.
assistant