Hello.
user
Hello. How can I help you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure,, can I have your name please?
assistant
Myself Gary Phillips.
user
Ok, please wait for a while. Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, thank you for your searching my details.
user
Thank you for reaching us.
assistant