Hi, I am Patricia Carter.
user
Hello, how can I help you today?
assistant
My plan for an adventures trip got postponed due to my health issue, can you help me with changing my reservation?
user
Ok, please wait a moment I will check and get back to you.
assistant
Sure, I will.
user
Unfortunately, no reservation found with your name.
assistant
That's fine, Thanks for the information.
user
Thanks for reaching us, have a good day.
assistant