Hello.
user
Hello. How may I aid you?
assistant
I want to change my existing reservation due to prepone of my exams. Can you please help me in that?
user
Sure, I am glad to help you out.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
Myself Donald Williams.
user
Ok, please give me a moment. Let me check with that.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, thank you for giving information.
user
Thank you for choosing us.
assistant