Hello.
user
Hello.
assistant
Amy Johnson here.
user
Amy Johnson, how may I assist you today?
assistant
I want to change my existing reservation due to some health reason. Can you help me for this one.
user
I am sorry to hear that. I will help you. Please allow me a minute.
assistant
Sure, take your time.
user
I see that there is no active reservation booked on your name.
assistant
No issues, thank you for your response.
user
Thank you for reaching us. Have a good time.
assistant