Hello.
user
Good Afternoon, how may I help you?
assistant
Because of my health problem I need to cancel my reservation.
user
So sad to hear, can you please give me your which is used while booking the ticket?
assistant
Yes, my name is Robert Thomas.
user
Sorry Robert, there is no reservation on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us, hope you get well soon Robert.
assistant