Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my reservation, because suddenly my interview got postponed due to heavy rains in my travel location, can you please help me out with cancelling of my reservation?
user
Sure, I will definitely help you with that.
assistant
Thank you.
user
Will you provide your name for checking your reservation?
assistant
Sure, please check under the name of Gregory Mitchell.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting.
assistant
Not a problem.
user
Unfortunately, I didn't found any reservation found with that name.
assistant
 Oh, I think my cousin cancelled my reservation.
user
May be, do you want any other information from me?
assistant
Nothing, thank you for the information.
user
It's my pleasure, have a great day.
assistant
Thanks.
user