Hello.
user
Hello. How may I aid you?
assistant
Due to some health, I want to cancel my recent reservation. Can you please help me for cancellation?
user
 May I know your name for checking your reservation?
assistant
I am Debra Rodriguez.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, Thank you.
user
Welcome Debra Rodriguez.
assistant