Hello.
user
Hello. How may I help you out?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you in cancelling the reservations. May I know your name please?
assistant
Thank you. Myself Dorothy Rodriguez.
user
Sorry, there are no reservations found.
assistant
Ok, not a problem. Thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user