Hello.
user
Hello, how can I assist you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you. May I know your name?
assistant
My name is Linda Adams.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there is no any reservation found on your name.
assistant
Thanks for your kind service.
user
Thank you for contacting us.
assistant