Hello.
user
Hello.
assistant
I am Nicholas Brown.
user
How may I assist you?
assistant
Due to my health problem, I wan to to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you. Please, wait a minute.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant