Hello. I am Patricia Thompson.
user
Hello. How may I aid you?
assistant
Suddenly, I am fallen sick. so I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant