Hello.
user
Hello, how may I assist you?
assistant
Sandra Williams here.
user
Sandra, how can I guide you?
assistant
I want to change my existing reservation due to my health issue, will help me over that?
user
Sure Sandra, hold on for a moment. I'm sorry, there are no reservations found on your name.
assistant
Ok, no problem.
user
Thank you, have a good day.
assistant
Thank you for your response.
user