Hello. I am Amanda Walker.
user
Hello Amanda Walker, how may I assist you?
assistant
My granny's health condition is serious, so I want to change my resent reservation.
user
Ok, I can help you with it. Let me check the status and revert you.
assistant
Sure.
user
Thanks for your time. There is no reservation found on your name.
assistant
No problem, thank you for your response.
user
Thank you for choosing us.
assistant