Hello,.
user
Hello, how can I provide service to you?
assistant
I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. So can you help me in cancellation?
user
Sure, it's our pleasure to help you.
assistant
Thank you.
user
To proceed further, may I know your name please?
assistant
I am Michael Phillips.
user
Thank you, can you please wait for a moment, I will check with your reservation.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us. Have a nice day.
assistant
Thanks for the information.
user