Hello.
user
Hello.
assistant
I am Pamela Perez.
user
How may I be of your help?
assistant
I want to change my existing reservation, please help me out.
user
Sure, I'll help you in change an existing reservation. Ok, please wait a moment.
assistant
Thank you. Ok, I will wait.
user
Thank you for waiting, sorry to inform you that there is no reservation found by your name.
assistant
No problem, thanks for the response.
user
Thank you for approaching us.
assistant