Hi.
user
Hello, How can I help you?
assistant
Can you please help me in changing my reservation as my meeting got postponed?
user
Sure, may I know your name?
assistant
I am Matthew Lewis.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant