Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please give me a moment.
assistant
Ok.
user
May I know your name please?
assistant
Justin Walker here.
user
There is no reservation found with your given name.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant