Hi, I am Stephen Edwards.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my meeting with client has been postponed.
user
Ok.
assistant
So I want you to change my existing reservation?
user
We found a reservation on your name, can you please share me your travel details?
assistant
Sure, my new reservation departs from DEN to LAX. And my assign travelling dates are 10/18 and 10/20.
user
We found a flight on your details with airline Southwest, flight number: 1008. Shall I book this ticket?
assistant
Yes, you can.
user
Your ticket has been booked.
assistant
Thanks for your assistance.
user
Thank you so much for choosing us.
assistant