Hello. My name is Michelle Rodriguez.
user
Hello, how can I guide you?
assistant
I would like to cancel my active reservation, could you help me out?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found on your name in our database to cancel.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thank you for your time.
user