Hello.
user
Hello. How may I help you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here help you with that.
assistant
Thank you.
user
May I know your name?
assistant
I am Jacob Taylor.
user
Ok, wait for a minute.
assistant
Sure.
user
I regret to inform you that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for reaching us.
user
Thank you for reaching us.
assistant