Hello, I am Laura Parker.
user
Hello, how can I assist you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation was found with your good name.
assistant
Ok, no worries at all.
user
Thank you for opting us.
assistant
Thanks for your information.
user