Hi.
user
Hello, how can I aid you?
assistant
I am Joshua Lee. I need to cancel my reservation, can you help me out?
user
Sure, I will help you please wait for a while.
assistant
Thank you.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant