Hello. I am Helen Hill.
user
Hello, how may I assist you today?
assistant
I want to change my reservation due to sudden demise of my uncle.
user
Sure, we are here to help you. Please wait for a moment.
assistant
Sure.
user
Thank you for being patient, we are sorry to say that there was no reservation found on your name.
assistant
Thank you for providing information.
user
Thank you for reaching us.
assistant