Hello.
user
Hello. How may I serve you at this moment?
assistant
Actually my Hockey competition is postponed, so that I want to change existing reservation. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Ok, I am Andrew Martin.
user
Ok, please wait.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant