Hello.
user
Hello. How can I aid you?
assistant
I made a reservation earlier but I am not feeling well to travel, so I need to cancel my reservation. Can you cancel my ticket on the name of Cynthia Davis?
user
Ok, please wait I will revert you.
assistant
Sure.
user
 Sorry, no reservation found on your name.
assistant
No problem, thanks for your support.
user
 Thanks for availing us.
assistant