Hi.
user
Hello, By what way, can I help you out?
assistant
I am Gregory Allen. Can you help me to cancel my reservation?
user
Sure, that is what I am here to help you. Just give me a moment please.
assistant
Sure, take your time.
user
Thanks for waiting, but unfortunately there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for contacting us, wish you a happy day.
assistant