Hello.
user
Hello. How may I abet you today?
assistant
I am Christine Edwards from New York. I would like to cancel my recent reservation, can you help me with this?
user
Please wait a moment, let me check with your details.
assistant
Sure, take your own time.
user
Sorry there are no active reservations found on your name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching our service.
assistant