Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation because of some personal work. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please tell me your good name.
assistant
Sure, my name is Sandra Young.
user
Ok, wait for a while.
assistant
Sure, take your time.
user
Sorry Sandra, I did not find any reservation under your name.
assistant
Ok, no problem. Thank you for your information.
user
It's my pleasure, have a nice day.
assistant