Hello.
user
Hello, how may I aid you?
assistant
Myself John Parker. I want to change my existing reservation, can you help me in that?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry, there is no reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant