Hello.
user
Hello, what can I do for you today?
assistant
Unfortunately, I placed a wrong reservation with wrong dates to my family trip, can you please alter my reservation?
user
Yes, I will help you with that.
assistant
Thanks.
user
Can you please tell me the name in your previous reservation?
assistant
I had booked the ticket on Lisa Wilson name, so search on that name.
user
Sure, please be on hold for a few seconds.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name  Lisa Wilson in our database.
assistant
Oh! Ok. No problem with that, thanks for searching.
user
It's my pleasure. Do you have any other quires?
assistant
I will suggest to my friend to contacting you, he was also looking for some help in his booking. No, I did not planned right now.
user
Oh! thank you for choosing our services.
assistant
You are welcome.
user
Have a great day.
assistant