Hello.
user
Hello, do you need any help from us?
assistant
My name is Michael Green. I would like to cancel my reservation, could you help me out?
user
Sure, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
That's ok. Thank you.
user
You are welcome, have a great day.
assistant