Hi.
user
Hello. How may I assist you?
assistant
I am Jacob Hernandez. Can you help me to cancel my reservation? Because I have meeting on that day. Please help me.
user
Yes, I will help you with that. Please hold on for a moment.
assistant
Sure.
user
Sorry, I could not find any ticket booked with your name.
assistant
That is fine. Thank you for your time.
user
Thank you, have a nice day.
assistant