Hello, I am Patrick Roberts.
user
Hello. May I know what kind of service you are expecting from us?
assistant
I want to change my existing reservation due to heavy snow fall. Can you help me in this?
user
Sure, I am mirthful to help you. Please wait for a while.
assistant
Sure.
user
Thank you for being patience. There is no reservation found on your name.
assistant
It's ok, not an issue. Thank you for your information.
user
Thanks for opting us, have a good day.
assistant