Hello.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation, as my planned trip with my friends got cancelled due to some personal issues. Can you please help me out?
user
Sure, please wait a while.
assistant
Sure, I will wait.
user
May I know your name please?
assistant
Sure, myself  Samantha Campbell.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Not a big problem, anyways thank you for the information.
user
Thank you for opting us. Have a nice day.
assistant
Thank you for searching.
user