Hello.
user
Hello, what help that I can do for you now?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I am oblige to help you with that one and can you please provide me your name for searching your ticket in our portal?
assistant
Melissa Phillips here.
user
Please give me some time to check it.
assistant
Sure.
user
Thank you for your patience. I have checked as per your request in our portal but it has shown that there is no previous booking done on this name to cancel it.
assistant
It's ok, thank you for checking.
user
You are welcome and thank your consulting our agency.
assistant