Hi.
user
Hello. How may I assist you?
assistant
I am Kimberly Johnson.
user
Ok.
assistant
I want to cancel my recent reservation due to postponed of my Baby shower program.
user
Ok.
assistant
Can you please help me with cancelling?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
OK.
user
Thank you for waiting. I did not find any reservation on your name.
assistant
OK, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user