Hello.
user
Hello. How may I guide you today?
assistant
I am Rachel Adams, I would like to cancel my reservation which I have done last week. Can you please help me about it?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok, sure take your time.
user
I am sorry to say that there is no reservation found.
assistant
That's ok, anyway thank you for the help.
user
Thank you for contacting us.
assistant