Hello.
user
Hello.
assistant
My name is Shirley Rodriguez.
user
How may I help you?
assistant
I would like to change my reservation, could you help me out?
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found with given name.
assistant
That's ok. Thank you for your time.
user
Thank you for reaching us.
assistant