Hello.
user
Hello, How can I serve you?
assistant
I want to cancel my recent reservation, due to bad weather condition. Can you please help me?
user
Sure, May I know your name?
assistant
Sure, my name is David Davis.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, thanks for your service.
user
Thank you for availing us.
assistant