Hello, My name is Kevin Edwards.
user
Hello, how can I aid you?
assistant
I am not in a position to travel, As I am suffering from severe cold and cough. Can you help me, To cancel my reservation?
user
Sure, Please wait.
assistant
OK.
user
We found your reservation, Shall I cancel it?
assistant
Yes, Please.
user
Your reservation has been cancelled.
assistant
Thank you, For helping me to cancel my reservation.
user
Thank you for choosing us.
assistant