Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, which I have done with my name Sandra Wilson. Would it be possible to cancel my reservation?
user
Sure, I will help you to cancel that reservation, please wait for a minute.
assistant
Sure, take your time.
user
I could not find any reservation with your name to cancel that reservation.
assistant
It's ok, not an issue. Thanks for checking.
user
Thanks for choosing us, have a nice day.
assistant