Hello.
user
Hello, how can I aid you now?
assistant
Will you assist me in cancelling my reservation as my plan to go for a holiday trip got cancelled?
user
Sure, that is what I am here to assist you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Virginia Taylor.
user
Ok, please wait for a second.
assistant
Sure.
user
Sorry to say that there is a no active reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thanks for reaching us, have a great day.
assistant