Hello.
user
Hello. How may I help you?
assistant
I want to change my recent reservation as my sister condition is very bad.
user
Ok.
assistant
Help me in changing my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
I need your good name to check for previous reservation.
assistant
I am Matthew Mitchell.
user
Please, standby.
assistant
Sure.
user
Thank you for your time. I did not find any reservation on your name.
assistant
Its ok, thank you.
user
Thank you for approaching us.
assistant