Hello, I am Thomas Taylor.
user
Hello, how may I support you?
assistant
I want to cancel my recent reservation as I am hospitalized. Please help me with cancellation.
user
Sure.
assistant
Thank you.
user
Please, wait.
assistant
Ok, take your time.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No issues, thank you for the help.
user
Thank you for reaching us.
assistant