Hello.
user
Hello, how may I help you at this moment?
assistant
I need to cancel my ticket because I am unable to travel due to some personal problems. Can you please help me in cancelling my ticket?
user
Sure, can I know on which name ticket has been booked? Please wait for a moment.
assistant
I am Brandon Collins.
user
Ok. Sorry Collins, no ticket is existing on your name.
assistant
It's ok, I think my sister already cancelled my ticket.
user
Thank you for reaching us.
assistant
Anyway's thank you.
user