Hi,.
user
Hello. How may I help you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will assist you. May I know your name please?
assistant
My name is Roberts Hernandez.
user
Please be on hold.
assistant
OK.
user
Sorry, we did not find any reservation in your name.
assistant
Ok, no issues.
user
Thank you for opting our service. Hope to serve you again.
assistant
Thanks for the help.
user