Hi.
user
Hello, how may I assist you?
assistant
I am Kenneth Green.
user
Glad to meet you Green.
assistant
I would like to cancel my reservation, which I have done with my name. Would you help me with that?
user
Sure, hold on for a moment. Let me check.
assistant
Sure, take your time to get my reservation.
user
Sorry Green, there are no flights reserved on your given name.
assistant
It's ok, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant