Hi. James Turner here.
user
Hello, how may I help you today?
assistant
Can you please help me with cancelling my reservation?
user
Sure, hold on a minute.
assistant
Sure, I will be waiting for your response.
user
Sorry, there was no reservation found on your name.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user