Hello.
user
Hello. Good evening. How may I help you?
assistant
Unfortunately, my trip was cancelled, So please help me to cancel my recent reservation.
user
Sure. May I know your name please?
assistant
My name is Kenneth Carter.
user
Carter, wait a minute.
assistant
Ok.
user
Carter, there are no reservations found with your details. Thank you for reaching us.
assistant
It's ok, no problem. Thank you for the information.
user