Hi.
user
Hello. How may I help you?
assistant
I would like to change an existing reservation as my interview got postpone due to some technical issues. Can you help me with this?
user
Yes, I can help you.
assistant
Thank you.
user
Can you share me your name for checking?
assistant
I am Joshua Perez.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant