Hello.
user
Hello. How can I help you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
May I know name please?
assistant
Sure, the ticket has been reserved on the name Patrick Carter.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant