Hello.
user
Hello, how can I serve you for the day?
assistant
I am James Edwards. I want to change an existing reservation, due to my personal problems. Could you help me in changing a reservation?
user
Sure, can you please wait for a while.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant