Hello, My name is Gary Edwards.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation, me and my friends have changed our plan suddenly, can you please help me?
user
Ok, please wait a moment.
assistant
Take your time.
user
Actually, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant