Hello.
user
Hello, how may I assist you?
assistant
Eric Martin here. Could you book my ticket in a connecting flight?
user
I am happy to help you, please provide your journey dates.
assistant
I want to leave on Dec 31 and return on Jan 2.
user
Ok, may I know your airport codes to get a flight for you?
assistant
I want to travel from ORD to PHX.
user
Do you have any class preferences?
assistant
No, I want to return in the evening.
user
Sorry, there is no flight for you on your planned dates.
assistant
No problem, thank you.
user
Thanks for reaching us.
assistant