Hello.
user
Hello, How can I provide service to you?
assistant
I am Joshua Campbell, I would like to cancel my reservation due to ongoing Tornado at my destination place. Will you help me in this?
user
Sure, I will help you with that. Please wait, I will check the status of your reservation.
assistant
Sure.
user
Thanks for waiting. We are sorry to inform you that, there is no reservation found on your name to cancel it.
assistant
No problem, thanks for your quick response.
user
Thanks for your presence.
assistant