Hello, I am Scott Adams.
user
Hello, how can I serve you the best today?
assistant
Due to some emergency I need to cancel my recent reservation can you please help me in cancelling my reservation.
user
Sure, please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem. Thank you for the information.
user
Thank you for approaching us.
assistant