Hello.
user
Hello. How may I assist you today?
assistant
I need some changes in previous reservation so please help me with changing my reservation.
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure, please check the reservation with the name of Joseph Robinson.
user
May I know your name please?
assistant
My name itself Joseph Robinson.
user
Joseph, I did not find any reservation with your name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your time.
user
My pleasure, have a nice day.
assistant