Hi,.
user
Hello, how may I help you?
assistant
I made a reservation earlier this week to go for a health check up. Due to unavailability of doctor I want to change my existing reservation.
user
Sure, let me know your name to change your reservation, please?
assistant
I am Amy Thompson.
user
Sorry to say that there was no reservation found under your name.
assistant
Ok, no issues. Thanks for your response.
user
Thank you for connecting us. Have a nice day.
assistant