Hello.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
Paul Evans here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it has been cancelled.
assistant
Thank you for your service.
user
Thank you.
assistant