Hello.
user
Hello, how may I help you?
assistant
I am Christopher Young. I need to change my recent reservation due to heavy rainfall in the city. Could you please help me in changing the previous reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found by your name.
assistant
No problem, thank you for your information.
user
Thank you for being with us.
assistant