Hello.
user
Hello. How may I help you at this minute?
assistant
I am planning to change my reservation as I am leaving to my grandfather's village, can you please help me out?
user
Sure, I am here to help you with that.
assistant
Check reservation on the name Jacob Thomas.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant