Hello.
user
Hello.
assistant
I am Scott Lee.
user
How can I help you?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, I will help you. Please, wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant