Hello.
user
Hello.
assistant
I am Timothy Miller.
user
How may I aid you today?
assistant
I want to cancel my reservation, due to heavy rainfall in New York, can you help me?
user
I would be happy to help you with that. Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us, have a great day.
assistant