Hi.
user
Hello. How can I help you?
assistant
I am Kevin Smith and I want to cancel my recent reservation due to my health issues. Can you help me?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Sorry, there is no reservation found by your name. Do you want any more information please?
assistant
Ok, no problem. Thanks for your information.
user
Thank you and have a nice day.
assistant