Hi. I am Joseph Clark.
user
Hello, how may I aid you for the day?
assistant
I would like to change my existing reservation, due to bad weather conditions I was fallen sick. Can you please help me in changing?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues at all. Thank you for your valuable information.
user
Thank you for reaching us. Hope to serve you again.
assistant