Hello. I am Stephanie Carter.
user
Hello, how may I help you today?
assistant
 I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Could you please help me?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
No issues, thank you for the information.
user
Thank you for connecting with us, have a nice day.
assistant