Hello.
user
Hello.
assistant
My name is Karen Moore.
user
Karen, how can I assist you now?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you. Please wait.
assistant
Sure.
user
Sorry, no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Most welcome.
assistant