Hi. I am Janet White.
user
Hello, how may I help you today?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant