Hello, I am John Thomas.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to my business meeting got postponed. Can you be my helping hand?
user
Sure. Please wait a minute, I will check and revert to you.
assistant
Sure.
user
Sorry no reservation found on your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your response.
user