Hi, I am Carol Evans.
user
Hello.
assistant
Owing to an emergency, my business meeting has been postponed.
user
How can I amend you today?
assistant
So I want you to change my existing reservation?
user
Sure, we are here to aid you. Please, wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for availing us.
assistant