Hello.
user
Hello, How can I be of your assistance?
assistant
I am Brenda Clark and I want to cancel my recent reservation due to my exam got postponed.
user
Sure, Give me a minute.
assistant
Ok.
user
Thank you for waiting, There is no recent reservation found on your name.
assistant
No issue. Thank you for your information.
user
Thank you for approaching us to cancel your recent reservation.
assistant