Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation? As I have a lot of work to do in my office.
user
Sure, can you please help me with your name?
assistant
Sure, my name is Jeffrey Lopez.
user
Thank you. Please stay on hold for a while, let me check your reservation status.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are welcome and thank you for choosing us.
assistant