Hello.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you out. Please provide me your name to cancel it.
assistant
Thank you, my name is Jessica Williams.
user
Sorry Jessica , there is no active reservation on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant