Hello. I am Shirley Anderson.
user
Hello.
assistant
I am looking for a flight from IAH to CLT, can you help me out please?
user
Shirley Anderson, I will help you. Please tell me your travel dates.
assistant
My trip dates are from 04/27 till 04/29.
user
Please wait for a moment.
assistant
Ok.
user
There is a connecting flight for you with Delta airlines, can I book?
assistant
Please proceed with it.
user
Your ticket is booked. Thank you for  reaching us.
assistant
Thank you for your help.
user