Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
Yes, I am Jennifer Allen.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Jennifer Allen, no reservation has found under your name to cancel.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant