Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Dennis Anderson, want to cancel my trip. Please help me.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Dennis Anderson, no reservation has found under your name to cancel.
assistant
That's fine, thank you.
user
Thank you for choosing us, have a good day.
assistant