Hello.
user
Hello. How may I help you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?
user
OK. Please mention your name, so that I can check with reservation list.
assistant
My name is Dorothy Young.
user
Ok, Thanks for sharing your name, but we can not find your name in the list.
assistant
That's not a problem. Thanks for your information.
user
Thanks for choosing us, Have a great day.
assistant