Hello,.
user
Hello, how may I assist you today?
assistant
My friend's marriage was postponed, so I need to change my reservation. Can you help me to change my reservation?
user
Sure, I will change your reservation. May I know your good name?
assistant
Sure, I am Deborah Collins.
user
There was no active reservation on your name.
assistant
Ok, no issues. Thanks for your quick response.
user
Thank you for availing us.
assistant