Hello.
user
Hello, How can I help you today?
assistant
Owning to an emergency, I want to cancel my resent reservation. Can you please help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Sure, Kevin Walker here.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant