Hi.
user
Hello, how can I assist you today?
assistant
I'm Steven Collins.
user
Nice to meet you Steven Collins.
assistant
Due to the tornadoes attack at my location, I am unable to catch the flight. Please cancel my recent reservation.
user
Sure, just hold on Collins, I will check in our records.
assistant
Sure, take your time.
user
Sorry to inform you, there is no reservation found with your name in our database.
assistant
Oh! I think something went wrong while I was reserving my ticket. Anyways, thank you for your information.
user
Yes, may be. My pleasure.
assistant