Hello. I am Sandra Edwards.
user
Hello, how can I aid you at this moment?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for availing us.
assistant