Hello.
user
Hello, how can I guide you at present?
assistant
I am looking to modify the travel dates in the past ticket because I have given the wrong details while booking the ticket. Could you please help me to change the ticket details?
user
Sure, we are glad to help you to change your reservation.
assistant
Thank you for considering my request.
user
Can you please share your name to check with the reservation list?
assistant
I have reserved the ticket with the name Frank Edwards, so please check the ticket status with this name.
user
Ok, please wait for a couple of minutes and I will check and revert to you.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there was no active reservation found on your name in our database to change it.
assistant
It's ok, I think the ticket is not confirmed. Thank you for checking the ticket status.
user
Thank you for reaching us.
assistant
You are welcome.
user