Hi, I am Brandon Perez.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I will help you in this.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Ok, It's very sad to hear from your side. Anyways, thanks for the information.
user
Thank you for reaching us. Hope to serve you again.
assistant