Hello.
user
Hello, how may I help you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I will help you with that. May I know your good name?
assistant
I am Joshua Phillips.
user
Please wait for a while and let me check  your reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
assistant
Thank you.
user
Thank you for visiting us, we hope see you again.
assistant