Hello.
user
Hello, how  can I assist you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you. Kindly share your name.
assistant
My name is Jennifer Anderson.
user
Sorry, there is no reservation found under your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant