Hi.
user
Hello. How may I assist you?
assistant
 I want to watch baseball game in Washington, could you book my ticket from PHL to DCA?
user
Please provide your trip dates.
assistant
Sure, my itinerary dates are 06/07 and 06/09.
user
There is a flight for you with 1 connection and fare is 200. Can I proceed?
assistant
 I need direct flight.
user
Sorry, direct flight is no available.
assistant
It's ok, no problem. Thank you for your help.
user
Thank you to approach us.
assistant