Hello.
user
Hello. How can I help you?
assistant
I am Joshua Thompson. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found by your name.
assistant
That's ok, thank you for your information.
user
Thank you and have a nice day.
assistant