Hello. I need to cancel my reservation as I have some important work to complete. Can you help me?
user
Yes I can.  Could you please give me your first and last name?
assistant
My name is Ryan Turner.
user
Do you have a flight number?
assistant
No.
user
Okay your flight has been canceled.  Is there anything else that I can assist you with today?
assistant
No.
user
Alright.  Thank you.  Have a nice day.
assistant
Welcome.
user