Hello.
user
Hello.
assistant
I am Cynthia Young.
user
How can I aid you today?
assistant
Owing to an emergency, I have to change my previous flight ticket booking. Can you please help me in changing?
user
Sure, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry, we couldn't found any reservation in our database.
assistant
Ok, no problem with that one. Thank you for your immediate response.
user
Thank you for choosing us.
assistant