Hello.
user
Hello, how may I be your helping hand?
assistant
Rachel Martin here. I want to cancel existing reservation due to health issues. Can you help me?
user
Sure, we will help you.
assistant
 Thank you.
user
Wait a minute.
assistant
Sure.
user
There was no reservation found on your name.
assistant
No problem. Thank you for your information.
user
Thank you for availing us.
assistant