Hello.
user
Hello, how can I help you today?
assistant
Sarah Green here, want your help to cancel my ticket due to sudden change of our plan, can you please do it?
user
Sure, wait a moment I will check it out whether your reservation existed or not.
assistant
Sure.
user
Sorry, there is no reservation found under your name, I think your reservation is not properly done.
assistant
Yes, I think so.
user
Thank you for reaching us. Have a great day.
assistant
You are welcome. Thank you.
user