Hello, I am Anthony Smith.
user
Hello, how may I assist you?
assistant
Due to heavy snow storms, I want to cancel my reservation. Can you help me with it.
user
Sure, please wait a moment.
assistant
OK.
user
Sorry there is no reservation found on your name.
assistant
No issues. Thank you, for the information.
user
Thank you for opting us, have a good day.
assistant