Hello.
user
Hello, Please inform me, How may I aid you the day?
assistant
I made a reservation earlier to attend a family function but due to some issues it has been postponed. Can you please help in changing my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name to track the details?
assistant
Sure, Edward Thompson here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thanks for approaching us, have a nice day.
assistant