Hi.
user
Hello. How may I help you?
assistant
David Thomas here. Can you cancel my recent reservation, which I have done 2 months back to attend a seminar due to the heavy rains meeting got cancelled.
user
Sure, please wait for a while.
assistant
Will you help me? Sure, take your time.
user
Sorry, no reservation found by your name.
assistant
It's ok, not an issue for me. Thanks for your service.
user
Thank you for contacting us.
assistant