Hello.
user
Hello, how are you?
assistant
I am fine, thank you.
user
Can I have your good name please?
assistant
Yes, I am Cynthia Martin here.
user
Ok Martin, what help you are expecting from our services?
assistant
Actually I have selected for a Musical Concert Program, but it got denied, so I want to cancel my recent reservation, can you do that for me?
user
Sure, I can. Can you please be on hold for a minute, while I am checking your ticket status?
assistant
Ok, sure.
user
Sorry to tell you, there is no reservation found with your name in the status list.
assistant
Ok, thank you for your information.
user