Hi.
user
Hello, how may I aid you?
assistant
I just want to cancel my recent reservation due to my health issues.
user
May I know your name to proceed?
assistant
I am Jeffrey Turner.
user
Ok, let me check the status and revert you.
assistant
Ok, no problem. Take your time.
user
Thanks for your time. We did not find any reservations on your name.
assistant
Ok, thanks for your information.
user
Thanks for reaching us.
assistant