Hello. Robert Clark here.
user
Hello, do you need any help from us?
assistant
I want to cancel my reservation today due to floods in San Francisco, can you help me?
user
Sure, I am beatific to help you.
assistant
Thanks.
user
I check in the reservation list with your name but there is no active reservation to cancel further.
assistant
Ok, that's fine. Thank you for checking with my existing reservation.
user
You are welcome.
assistant