Hello.
user
Hello.
assistant
David Wright here.
user
How can I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation. Can you please help me out?
user
Sure, I can assist you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no reservation found on your name David Wright.
assistant
Oh! I think something went wrong on that situation. Anyway, thank you for the information.
user
Thank you for contacting us, have a good day.
assistant
Welcome.
user