Hello.
user
Hello, how may I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your good name?
assistant
Thank you for your response, my name is Nicole Martinez.
user
Please wait a minute.
assistant
Ok.
user
We found a reservation on your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant