Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you find a flight ticket for me?
user
Sure, may I know your name?
assistant
Ok, I am Virginia Young.
user
Wait a minute.
assistant
Ok, take your time.
user
Sorry, there was no reservation found on your name.
assistant
That's fine, no problem.
user
Thank you for choosing us.
assistant
Thank you for your help.
user