Hello,.
user
Hello.
assistant
I am Alexander Lewis.
user
How can I help you today?
assistant
I have fallen sick due to bad whether, so I want to change my existing reservation. Can you please help me with that?
user
Sure, we are happy to help you. Please wait for a moment, I will check whether your reservation existed or not.
assistant
Ok.
user
Thanks for waiting, unfortunately we did not find any reservation basis on your given name.
assistant
Ok, no worries at all. Thanks for your kind information.
user
Ok, thank you for approaching us.
assistant
Thank you.
user
Have a great day ahead.
assistant