Hi.
user
Hello, what can I do for you today?
assistant
I have made a reservation earlier to attend a family function but due to my grand mother's health issue it got postponed, can you please help me in making some changes in my existing reservation?
user
Sure, I am at your service.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Christine Brown.
user
Please wait for a while.
assistant
Ok, take your time.
user
I am sorry to let you know that there is no reservation available on your name.
assistant
Not an issue, thank you for the information.
user
Thank you.
assistant