Hi. My name is Gary Hall.
user
Hello, how may I aid you today?
assistant
Due to health issue, I need to cancel my recent reservation. Please help me with that.
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that there is no active reservation on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant
Most Welcome.
user