Hello.
user
Hello. How may I help you out?
assistant
Will you please change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
I am Nicholas Mitchell.
user
Sorry, there are no reservations found in our database.
assistant
It's ok, not an issue. Thank you for your response.
user
Thank you for reaching us.
assistant