Hello, I am Pamela Lopez.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
I will check your details. Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no ticket showing on your given name to cancel.
assistant
That's ok, thank you.
user
Thank you for reaching us. Have a nice day.
assistant
Welcome.
user