Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you help me?
user
Sure, may I know your name?
assistant
Samantha Lewis here.
user
Please hold on a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for availing us.
assistant