Hello.
user
Hello, how can I assist you today?
assistant
Please cancel my ticket on the name of Robert Smith, due to some health issues. Can you help me with this?
user
Sure, we are here to help you. Wait for some time.
assistant
Sure.
user
There was no reservations found on your name.
assistant
Not an issue, thanks for your quick response.
user
Thanks for choosing us.
assistant