Hello.
user
Hello. How may I help you?
assistant
There is a slight modification in my recent reservation, can you please help me?
user
I will help you with that please share your name to proceed further?
assistant
Please check the ticket under the name Virginia Thompson.
user
Ok. Virginia Thompson sorry, to inform you that there is no reservation found in our database.
assistant
That's fine, no issue. Anyway thank you for checking.
user
Thank you.
assistant