Hi.
user
Hello, how may I help you today?
assistant
 Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, can I have your name to proceed further?
assistant
Sure, Jason Thomas here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found with provided name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant