Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation due to my health problems, can you please help me with that?
user
Sure, may I know your name?
assistant
I am Stephen Evans.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, thanks for checking.
user
Thank you for choosing us.
assistant