Hello.
user
Hello, may I know your name?
assistant
I am Mark Smith, I planned to visit Atlanta for my vacation but I changed my mind and I will visit Houston. Can you change my reservation?
user
Sure, I will here to help you. Give me a minute, let me check the reservation list.
assistant
Sure.
user
Sorry, I didn't found any reservation on your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us. Have a safe day.
assistant