Hi.
user
Hello, what can I do for you today?
assistant
I am Gary Martin. I want to change my existing reservation due to postponed of my project submission dates. Can you please help me with that?
user
Sure, please wait a minute.
assistant
OK.
user
There was no reservation found on your name.
assistant
OK, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant