Hi, I am Richard Johnson.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the quick response.
user