Hello.
user
Hello.
assistant
My name is Emily Wilson.
user
How may I assist you now?
assistant
I want to do some modifications in my existing reservation. Can you help me for that?
user
Please allow me to check with your previous booking for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you, there is no active reservation by your name.
assistant
That's ok, thank you for checking.
user
Thank you for connecting with our services.
assistant
Welcome.
user
Have a nice day.
assistant