Hi.
user
Hello. How can I assist you at this moment?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thanks for accepting my request.
user
Can you please provide your name to check your reservation status in our database?
assistant
Anna Taylor here.
user
Wait a moment please.
assistant
Ok.
user
Anna Taylor, there is no active reservation found under your name in our database.
assistant
Ok, thank you.
user
Thank you for opting us.
assistant