Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Yes, can you tell me your name?
assistant
Thank you for accepting my request. Myself Dennis Smith.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant