Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation as my holidays plan got cancelled, can you please help me with that?
user
Sure, please share your good name?
assistant
Melissa Jackson here.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant