Hello.
user
Hello. How may I assist you today?
assistant
Please change my existing reservation due to some health issues?
user
I am sorry to know that, I will help you. Please help me with your name.
assistant
I am George Scott.
user
Please allow me a minute.
assistant
Sure.
user
George Scott, I am sorry to inform you that there is no booking found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant