Hi.
user
Hello, how may I assist you?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your good name please?
assistant
My name is Emma Robinson.
user
Please wait for a moment.
assistant
Sure, I'll wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for approaching us.
assistant