Hello.
user
Hello, how may I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am happy to help you. Hold on for a moment. Let me check. Can you please provide your name?
assistant
My reservation was done under the name Richard Allen.
user
Ok, hold on for a moment.
assistant
Sure, take your time.
user
Sorry Allen, there are no flights reserved on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant