Hi, I am Raymond Nelson.
user
Hello, how can I help you?
assistant
As my to attend an conference has been postponed, and again it has to start in the next week. Can you please help me to change an existing reservation?
user
Sure, Wait a minute, I will check the present status.
assistant
Ok.
user
Sorry to tell that there is no reservation on your name. Thank you for approaching us.
assistant
Ok, not an issue. Thanks for the information.
user