Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
I am Emily Davis.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant