Hello.
user
Hello.
assistant
I am Jacob Phillips.
user
How can I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok.
user
Jacob Phillips, there is no reservation found active under your name to do cancellation.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us, have a great day.
assistant