Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, may I know your name please?
assistant
Sure, my name is Patrick Edwards.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant