Hello.
user
Hello, what can I do for you today?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
To proceed further, we need your name.
assistant
Sure, I am Brandon Miller.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change.
assistant
Ok, Thank you for your service.
user
Thank you for opting us.
assistant