Hello.
user
Hello, how can I help you today?
assistant
I just want to change my recent reservation because my business trip postponed.
user
Can I know your name for documentation purpose?
assistant
I am Margaret Allen.
user
Give me a moment.
assistant
Sure.
user
Sorry, I didn't found any reservation basis on your details.
assistant
It's ok, no issues. Thanks for your valuable information.
user
You are welcome.
assistant