Hello.
user
Hello, how can I be a help for you?
assistant
Catherine Baker here. I was made a wrong reservation. So I want to change my reservation. Can you please help me for that?
user
Sure, please wait for a while.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Thank you for the information.
user
Thank you for approaching us.
assistant