Hello.
user
Hello. How may I assist you today?
assistant
Can you please help me in doing some modifications in my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you. Please let me know with your name.
assistant
Sure, my name is Richard Green.
user
Please allow me a minute.
assistant
Sure, I'll wait for your response.
user
Richard Green, I am really sorry to inform you that there is no booking found on your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant