Hello.
user
Hello. How can I help you today?
assistant
I am Michelle Thompson here. I need to cancel my existing reservation, which is done recently. Can you please help me out.
user
I am here to help you with that.
assistant
Thank you for considering my request.
user
Sorry, there is no reservation on your name in our records.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for reaching us.
assistant