Hello.
user
Hello. How may I assist you today?
assistant
I am Catherine Roberts.
user
Nice meeting you Roberts.
assistant
I would like to cancel my reservation as I am leaving for my hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment to check.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant