Hello.
user
Hello, how can I assist you?
assistant
I am Jennifer Lewis. I need to cancel my recent reservation due to postpone of my volleyball tournament. Could you please help me in doing that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant