Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Ryan Lee.
user
please wait a minute.
assistant
Sure.
user
We found no reservation with your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant