Hello.
user
Hello, how can I assist you today?
assistant
I am Rebecca Davis. I need to amend my reservation, can you help me out please?
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your patience, Sorry to inform you that there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your information regarding the reservation.
user
Thank you for reaching us.
assistant