Hi.
user
Hello, how may I aid you?
assistant
I am Jason Campbell. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will guide you. Please wait for a minute, I will revert to you with present status.
assistant
Sure.
user
Unfortunately, there is no reservation available on your name.
assistant
No problem, thanks for checking.
user
Thanks for availing us.
assistant