Hi.
user
Hello. What can I do to make your experience better with us?
assistant
I want to cancel my reservation as my project got ramp down. Please help me with it.
user
Sure, may I know your name please?
assistant
I am Shirley King.
user
Give me a moment.
assistant
Ok.
user
Thanks for waiing, we are happy to inform you that we found a reservation with your name.
assistant
Yes please.
user
Shall I proceed with the cancellation?
assistant
Yes.
user
Your reservation has been cancelled.
assistant
Thanks for your support.
user
Thanks for contacting us.
assistant