Hello.
user
Hello, how may I help you?
assistant
I am Eric Rodriguez. As my exams were postponed,I want to cancel my recent reservation.
user
Sure, I can do that for you. Please hold on I will check the status and revert you.
assistant
Ok.
user
Thanks for your time. We did not find any reservations on your name.
assistant
Ok, No problem. Thanks for your information.
user
Thanks for reaching us.
assistant