Hello.
user
Hello, how may I aid you today?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Betty Garcia.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant