Hello.
user
Hello, how can I help you for the day?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please mention your name?
assistant
Sure, Edwards Gonzalez here.
user
Sorry, no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant