Hello.
user
Hello.
assistant
Shirley Clark here.
user
Clark, how can I guide you?
assistant
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, I will wait.
user
Sorry, no reservation found on your name.
assistant
Anyway, thank you for the information.
user
It's my pleasure.
assistant