Hello.
user
Hello, how may I help you for the day?
assistant
I want to change my existing reservation, due to sudden postpone of my meeting.
user
Sure, we are here to help you.
assistant
Can you please help me to change my reservation?
user
May I know your name please?
assistant
Sure, my name is Susan Turner.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry there is no reservation found with your name.
assistant
That's Ok, thanks for your help.
user
Thank you for reaching us.
assistant