Hi.
user
Hello, how can I assist you?
assistant
I want to change my reservation due to health problem, can you help me?
user
Ok, I will be glad to serve you with that cancellation. May I know your name to cancel the reservation?
assistant
Myself Helen Miller.
user
Ok as per your concern there is no reservation been found on your name in your records of reservation.
assistant
No problem, thanks for checking.
user
Thank you for connecting with agency.
assistant