Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help in this?
user
Sure, Can I have your name please?
assistant
Sure, my name is Nicole Martinez.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for opting us.
assistant