Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my flight ticket booking due to health problem, can you please help me?
user
Sure, I am glad to help you with cancellation.
assistant
Thank you for considering my request.
user
Can I have your good name please?
assistant
Sure, my name is Jonathan Perez.
user
Ok, please wait for a while.
assistant
Sure, I can wait.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Not a problem, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant
Welcome.
user