Hi. I am Larry Brown.
user
Hello, how may I oblige you today?
assistant
Would it be possible to change my reservation, which I have done with my name?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thank you, take your time.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant