Hi.
user
Hello. How can I serve you the best today?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am here to help you. On which name your previous ticket has been reserved?
assistant
Jacob White.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
That's ok. Thank you for your help.
user
Thank you.
assistant