Hello.
user
Hello, how may I aid you?
assistant
Due to bad weather, I want to change my reservation. Can you help me?
user
Sure, may I know your name to check your details?
assistant
Brandon Allen here.
user
Just wait a moment.
assistant
Ok.
user
Unfortunately, there is no reservation found on the name Brandon Allen.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant