Hello. Pamela Edwards here.
user
Hello, how can I guide you for today Pamela Edwards?
assistant
I would like to change my reservation due some health issues, can you please help me with that?
user
Sure, I will help you with that Pamela Edwards.
assistant
Thank you.
user
I regret to say this Pamela Edwards, there is no active reservation with your name.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, thank you for reaching out here.
assistant