Hi.
user
Hello, how can I assist you?
assistant
I am Deborah Hill. I want to change my existing reservation, due to health issue. Can you help me in my changing reservation?
user
Sure, please wait a while.
assistant
Sure, I will wait for your response.
user
Unfortunately there is no reservation found according to your name.
assistant
Not an issue, thank you for your kind information.
user
Thank you for reaching us.
assistant