Hello.
user
Hello, how may I aid you?
assistant
I am Stephen Edwards. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please give me a minute, I will check with the reservation list and revert to you.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant