Hi.
user
Hello.
assistant
I am Virginia Edwards.
user
How may I assist you today?
assistant
I need to change my reservation. Can you please help me with that?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry to tell you that, there is no active reservation found with your name in our database to change it.
assistant
Ok, no problem. Thank you.
user
My pleasure.
assistant