Hello.
user
Hello.
assistant
My name is Timothy Thompson.
user
How can I help you today?
assistant
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please do some modifications in my existing reservation?
user
Sure, I will help you Timothy.
assistant
Thank you.
user
Please wait a moment, I will get back to you.
assistant
Ok.
user
No previous reservation found on your name Timothy Thompson.
assistant
Ok, no problem.
user
Do you want to know any thing else from us?
assistant
No. Thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant