Hello.
user
Hello. How may I serve you the best today?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
May I have your good name please?
assistant
Justin Allen here.
user
Please give me a moment, let me check your reservation and revert to you.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant