Hello.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will help you. Can you please tell me your name?
assistant
Myself Scott Miller.
user
Miller, please wait for a while.
assistant
Sure.
user
Miller, I haven't found your previous reservation to cancel further.
assistant
It's ok. Thank you for the information.
user
Thank you for reaching us.
assistant