Hello.
user
Hello, how may I assist you today?
assistant
As my shooting got rescheduled, I want to change my existing reservation.Can you help me out?
user
Sure, I am here to help you. May I know your name to check the previous reservation details?
assistant
Sure, my name is Paul King.
user
Sorry, I cannot find any reservation with your name in our database.
assistant
Ok fine, thanks for the information.
user
It's my pleasure.
assistant