Hello, I am Donna Baker.
user
Hello, how may I support you?
assistant
Can you please help me in booking a ticket to Charlotte, as I want to meet my friend on his birthday.
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
Can you please share your arrival and depart dates?
assistant
My arrival date is 02/20 and depart date is 02/18. Please book my ticket with direct flight.
user
Please provide your boarding and landing points.
assistant
I want to leave from Oakland, OAK as it is my nearest airport. My landing point is CLT.
user
Ok, please give me a minute I will check whether there is a direct flight or not.
assistant
Ok.
user
Sorry, there is no direct flight available from your source.
assistant
It's ok. Thanks for your response.
user
Thank you for contacting us, have a pleasant day.
assistant