Hello, I am Melissa Evans.
user
Hello, how may I serve you at this moment?
assistant
My family tour trip got postponed, so I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, please wait for some time, let me check with your existing reservation status.
assistant
Sure.
user
There is no existing reservation found on Melissa Evans in our data base.
assistant
Not an issue.
user
Thank you for availing us.
assistant
Thank you.
user