Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you for accepting my request. Myself Anthony Perez.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No issue, anyway thank you for checking.
user
Thank you for contacting us.
assistant