Hello.
user
Hello, how may I guide you on this day?
assistant
Raymond Green here. Due to bad weather condition I would like change my reservation. Can you help me?
user
Sure, I can help you in changing, please wait for a while. Sorry Green, there is booking found on your requested information.
assistant
It's fine.
user
Thank you for your information and reaching us.
assistant
Thank you for your help.
user
Welcome.
assistant