Hello.
user
Hello.
assistant
I am Melissa Walker.
user
Walker, how can I aid you today?
assistant
Suddenly I got a call from my manager to attend a meeting on same departure date, so I need to change my existing reservation. Can you please help me?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok, I will wait for your response.
user
Sorry Walker, there are no flights reserved on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant