Hello.
user
Hello. How may I aid you today?
assistant
Owing to an emergency, I had to request for this cancel. Will you help me to cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thanks.
user
Can you please share your good name?
assistant
My good name is Timothy Turner.
user
Thanks for providing your name. Sorry, there is no active reservation found on your name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant