Hello.
user
Hello,. By what way, can I help you out?
assistant
My name is Daniel Johnson, I want to cancel my recent reservation due to heavy rainfall.
user
Sure, I would be happy to help you in cancellation. Please wait, I will check the list and get back to you.
assistant
Sure.
user
Thanks for waiting with patience. Sorry to inform you that, there is no active reservation found on your name to cancel it.
assistant
Not an issue, thank you for your quick response.
user
Thanks for choosing us.
assistant