Hello.
user
Hello, how can I help you?
assistant
I had done my flight ticket booking last week but suddenly I don't want to travel there. So, I want you to cancel my flight ticket.
user
Ok. Can I know your name please?
assistant
I am Sharon Phillips.
user
There is no reservation found on your name.
assistant
Ok, not an issue.Thank you for your such a wonderful service.
user
Thank you for contacting us.
assistant