Hello.
user
Hello, how may I address you?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, will you please let me know your name?
assistant
Sure, I am William Young.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant