Hello. I am Christine Jones.
user
Hello, may I assist you today?
assistant
I need a direct flight to Boston, MA - BOS for holiday vacation. Can you please book a flight ticket from New York, NY - EWR?
user
Okay, please can you provide your travelling dates?
assistant
My travelling dates are 05/11 and 05/13.
user
Sorry, we have a direct flight to Boston.
assistant
Please proceed for booking.
user
We don't have a direct flight.
assistant
Thanks for your service.
user
Ok, thank you for choosing us.
assistant