Hello.
user
Hello. How can I oblige you?
assistant
Due to sudden work, I want to change my reservation. Can you help me?
user
Sure. May I know your good name?
assistant
Betty Walker here.
user
Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for reaching us.
assistant