Hi.
user
Hello, how may I aid you?
assistant
Can you please cancel my reservation due to my health issue?
user
May I know your name?
assistant
Anna Edwards is my name.
user
Ok, let me check the database, please wait.
assistant
Sure.
user
We cancelled your ticket successfully. Money will be refund soon to your wallet.
assistant
Thanks for your help in cancelling my ticket.
user
Thank you.
assistant