Hello.
user
Hello.
assistant
I am Alexander Martinez.
user
How may I help you?
assistant
The planned trip got cancelled, so can you please help me in flight ticket cancellation process?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say, there is no reservation found on your name.
assistant
Ok, no problem with that one. I think it might be cancelled by my brother. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant