Hi.
user
Hello.
assistant
I am Mary Adams.
user
How can I help you at this moment?
assistant
Would you please help me with changing my reservation to new travel dates?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Ok, take your time.
user
Mary Adams, there is no active reservation found under your name in our database.
assistant
Thanks for your information.
user
Thank you for contacting us.
assistant