Hi.
user
Hello, how can I help you?
assistant
I am Jennifer Baker. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you for your help.
user
You are welcome.
assistant