Hello.
user
Hello, how can I help you today?
assistant
Due to emergency health issue I want to change my existing reservation. Can you help me out?
user
Sure, Kindly mention your name?
assistant
I am Jeffery Thompson.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no issue.
user
Thanks for reaching us, have a good day.
assistant
Thanks for your service.
user