Hi.
user
Hello. How may I help you today?
assistant
I am Samantha Martinez. I want to cancel my reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, thanks for checking and informing me.
user
Thanks for reaching us, have a nice day.
assistant