Hi.
user
Hello. How can I aid you today?
assistant
I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me with that?
user
Sure, I will help you. Please tell us your good name.
assistant
My name is Betty Nelson.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Betty, I did not find any reservation by your name.
assistant
No worries at all, thank you for the information.
user
You are welcome, have a nice day.
assistant