Hello. I am Thomas Taylor.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for contacting us, have a nice day.
assistant