Hello.
user
Hello. How may I aid you today?
assistant
Can you please help me to cancel my previous reservation? Because I am unable to travel due to some financial issues.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
 My name is Amy Moore.
user
I cancelled your reservation successfully under your name.
assistant
That's great, thanks a lot for your help.
user
Thank you for reaching us.
assistant