Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, can I have your name please?
assistant
Sure, Christopher Gonzalez here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant