Hello, Dorothy Davis from Philadelphia.
user
Hello. How may I assist you?
assistant
Due to some emergency work, I want to change my existing reservation. Can you help me in this?
user
Sure, I will help you. Please, standby.
assistant
Thank you. I will wait.
user
I am sorry to inform you that, there is no reservation found on your name to change.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant