Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am here to help you with cancellation.
assistant
Ok.
user
May I know your good name please?
assistant
My name is Thomas Baker.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant