Hello.
user
Hello. How can I assist you today?
assistant
I need you to cancel my flight ticket.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Kathleen Young.
user
Please allow me a moment.
assistant
Sure.
user
Kathleen Young, I found your reservation and successfully cancelled your reservation.
assistant
Great! Thank you.
user
You are welcome. Thank you for reaching us.
assistant