Hello.
user
Hello. How may I assist you?
assistant
Actually my Sports Competition is postponed so that I want to change my existing reservation. Can you help me?
user
Ok, may I know your name to check?
assistant
Sure, I am Patrick Adams.
user
Ok, wait a moment, let me check your reservation whether existed or not.
assistant
Ok.
user
Thanks for your time, there is no flight reserved with your name to change it.
assistant
That's fine, no problem. Thank you for your valuable information.
user
Welcome, have a good day.
assistant