Hello.
user
Hello, how may I assist you?
assistant
I am Brenda Baker. Owing to an emergency, I want to cancel my recent reservation.
user
Ok. Please wait a moment, I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant