Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency, I want to change my reservation. Can you help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. Sure, Paul Adams here.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Can you please share your travelling dates?
assistant
It's very nice to hear from your side. My travelling dates are Apr 07 and 09.
user
Ok, may I know your airport codes please?
assistant
My airport codes are PHL and SEA.
user
Do you have any other specifications?
assistant
No.
user
Do you need any connection in between the journey?
assistant
I am comfortable with both flights.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a flight with 2 connections at a price of 200 in economy class which is provided by Hawaiian airline. Shall I proceed?
assistant
Please reserve my seat.
user
Sure, your ticket is booked and flight number 1009.
assistant
Thanks for the response.
user
Thank you for reaching us, have a good day.
assistant