Hello.
user
Hello.
assistant
Sarah Evans here.
user
Sarah, how may I help you?
assistant
Can you help me to change my recent reservation because of some personal issue?
user
Sure, please give me a moment to check your ticket status. Sorry, no reservation is available on your name.
assistant
Sure, take your own time. That's fine, thanks for your information.
user
Thank you for contacting us.
assistant