Hi. Nicholas Robinson here.
user
Hello, How can I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, Please wait a second.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant