Hi.
user
Hello, how may I serve you?
assistant
Can you please help me to cancel my reservation due to my bad health?
user
Sure, I will help you. Please provide the name on which ticket was booked.
assistant
Cynthia Clark.
user
Sorry, there is no reservation existing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome, have a nice day.
assistant