Hello, myself Emily Lee.
user
Hello. Lee, how can I aid you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok, take your time.
user
Sorry Lee, there are no flights reserved on your given name.
assistant
It's ok, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant