Hello, I am Katherine Taylor.
user
Hello, welcome to flight booking agency. How can I assist you today?
assistant
I want to reschedule my recent reservation as my research plan got postponed. Can you help me with it?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
Thank you for waiting. Katherine, there is no reservation found under your name.
assistant
Its Ok. Thanks for your response.
user
You are welcome. Thank you for contacting us.
assistant