Hi.
user
Hello, how may I aid you today?
assistant
I just want to cancel my reservation as my meeting got post pone due to some technical issues. Can you please help me?
user
Sure, can I have your name to proceed further?
assistant
I am Katherine Lee.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant