Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation due to some financial issues, I am unable to go for the trip. So, can you please help me to cancel my ticket?
user
Ok, may I know your name to check with your reservation?
assistant
My name is Janet Gonzalez.
user
Wait for a while Janet Gonzalez.
assistant
Ok, take your time.
user
Sorry to inform you Janet Gonzalez, no reservation was found by your name.
assistant
It's ok, thank you for the information.
user
Sorry for your trouble.
assistant
Not a problem.
user
Have a nice day.
assistant