Hello.
user
Hello, how may I serve you at this moment?
assistant
Aid me in cancelling my previous reserved flight ticket, as I modified my travelling dates.
user
Sure, we are here to help you.
assistant
Thanks for accepting my request.
user
May I know your name please?
assistant
Donna Anderson here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we could not find any reservation on your name.
assistant
Ok, not an issue. Thanks for checking.
user
Thank you for choosing us.
assistant