Hello.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, may I know your name?
assistant
Nicholas Hall.
user
Ok, please wait.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant