Hello, I am Dorothy Rodriguez.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you. Ok, please hold a moment.
assistant
Ok.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for reaching us.
assistant