Hello.
user
Hello.
assistant
I am Kimberly Lewis.
user
How can I assist you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I'm glad to help you in that. Please wait for a while.
assistant
Thank you. I will wait for your response.
user
Kimberly Lewis, there is no reservation found under your name to do modifications in that.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant
Most welcome.
user