Hello.
user
Hello. How may I help you?
assistant
I want to cancel my ticket reservation due to some health issues, can you help me?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Ronald Baker.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found.
assistant
It's alright, no problem with that one, anyways, thank you for your help.
user
Thank you for reaching us.
assistant