Hello.
user
Hello.
assistant
Stephen Turner here.
user
How can I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please give me a moment.
assistant
Sure, take your time to check.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! I think my cousin might have cancelled my reservation. Thank you for the information.
user
Welcome, have a great day.
assistant