Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Ok, May I know your name to proceed further?
assistant
My name is Melissa Adams.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, No reservation was found on your given name to cancel it.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant