Hello.
user
Hello, how may I aid you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name please?
assistant
Brian Lopez.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us with a query.
assistant