Hello.
user
Hello. How can I render you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, I am here to help you. May I know on whose name the ticket was booked?
assistant
Charles Young here.
user
Ok, hold on for a moment. Let me check in our records.
assistant
Ok.
user
Sorry Young, there are no flights reserved on your given name.
assistant
No problem, Thanks for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant