Hello.
user
Hello, how can I help you today?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Eric Roberts here.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant