Hi.
user
Hello. How may I assist you now?
assistant
Can you help me in changing my recent reservation, as my exam is cancelled?
user
Ok, may I know your name to check with booking?
assistant
Check under the name Rachel Miller.
user
Ok, please allow me to check with previous booking.
assistant
Sure.
user
May I know your airport codes? I have found your reservation.
assistant
My source is HOU and destination is LAS.
user
When are you planning to travel?
assistant
My trip dates are Mar 24-26.
user
Do you need a connecting flight?
assistant
I am looking for a direct flight.
user
Iam sorry to say, there are no flights available for your journey now.
assistant
No issue, thank you.
user
Thank you for choosing us.
assistant