Hello, I am Stephen Robinson.
user
Hello Stephen Robinson, how may I aid you?
assistant
As my schedule of going to my home town got cancelled, as my leaves was cancelled by my boss due to an emergency. Can you please help me in cancelling my reservation?
user
Sure, we are happy to help you. Please give me a minute.
assistant
Sure.
user
Thanks for your time, we did not find any reservation based on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for contacting us, have a great day.
assistant