Hello, I'm Joshua Edwards.
user
Hello, how may I assist you?
assistant
I have booked a flight ticket recently as per my interested destination but I need your help in cancelling that ticket.
user
Sure, I will help you. Please give me a moment to check your details.
assistant
Ok sure, take your time.
user
No reservation found on your name. Sorry for inconvenience.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant