Hi.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation as I am unwell, can you please help me?
user
Sure, please share me your good name.
assistant
My name is Kathleen Anderson.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for opting us.
assistant