Hello.
user
Hello. How can I assist you at this moment?
assistant
Jason Martinez here. I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure Jason Martinez, I will help you with that. Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Jason Martinez, no reservation has found under your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a good day.
assistant