Hello.
user
Hello. How can I aid you?
assistant
My name is Justin King. Can you help me to cancel my reservation which is done by my friend last week?
user
Sure, please allow me a moment to check for the status.
assistant
Please take the time you need.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not a problem. May be my friend had cancelled for me. Thank you for the help.
user
Thank you for reaching us.
assistant