Hi.
user
Hello.
assistant
My name is Shirley Campbell.
user
How may I help you?
assistant
Lat week I have booked a ticket to Boston but due to heavy work in my office, I want to quit that trip. Can you please cancel my recent reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, take your time.
user
Shirley, your reservation has been cancelled successfully.
assistant
Thank you so much for your great service.
user
Thank you for approaching us.
assistant