Hi.
user
Hello, how may I best serve you?
assistant
As my sister's baby shower program has been postponed, I need to change my reservation. Can you please help me with it?
user
Sure, to check the reservation on your name we need your good name?
assistant
Thank you. My name is Andrew Scott.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant