Hello. I am Carol Phillips.
user
Hello, what can I do for you to make you happy?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. So please help me in cancellation.
user
Sure, please be on hold.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thanks for contacting us.
assistant