Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name for the cancellation process?
assistant
I am Christopher Thomas.
user
Thank you, please wait for a while.
assistant
Sure.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, thank you for reaching us,.
assistant