Hi.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation in the name of Edward Carter. Can you help me in this?
user
Sure.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
It's ok, thank you for your information.
user
Thank you for consulting us.
assistant