Hello, I am Ryan Rodriguez.
user
Hello, how may I provide assistance to you?
assistant
I have some personal matters that need fixing, so I need to change an existing reservation. Can you please help me in that?
user
Sure, please wait I will check the existing reservation on your name and revert you.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Not a problem. Thanks for your kind information.
user
Thank you for choosing us, have a good day.
assistant