Hello.
user
Hello.
assistant
I am Samantha King.
user
How may I help you?
assistant
I want to cancel my recent reservation due to postpone of my event.
user
Ok.
assistant
Could you please help me?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to proceed for cancellation.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant