Hi.
user
Hello, how can I aid you?
assistant
My name is Anthony Martinez. I want to cancel my recent reservation as my vacation plan got postponed.
user
OK, Anthony Martinez, please wait for a while.
assistant
Sure.
user
Thanks for waiting, we have found a reservation on your name. Shall I proceed to cancel the reservation?
assistant
Yes please.
user
OK, your reservation has been cancelled. Thanks for choosing us.
assistant
Thank you for the service.
user
Have a nice day.
assistant