Hello.
user
Hello, how may I assist you?
assistant
I am Rebecca Phillips. Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, not an issue.
user
Thank you for availing us.
assistant
Thank you.
user