Hi.
user
Hello, how can I aid you today?
assistant
I am not flexible to travel by flight so, can you please cancel my reservation?
user
Sure, we are to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, Joshua Nelson is my name.
user
Please wait a moment.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us.
assistant