Hello. I am Carolyn Collins.
user
Hello, how may I assist you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I will help you. Please wait, I will check your reservation status and let you know.
assistant
Ok, take your own time.
user
Sorry Collins, there is no reservation found under your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
You are most welcome and thank you for choosing us.
assistant