Hello.
user
Hello. How may I help you?
assistant
The location of my interview was shifted last minute, can you please help me in modifying my existing reservation?
user
Sure, I can do that for you. May I know your name?
assistant
Thank you for taking my request into consideration, I had reserved it on the name of Mark Lopez.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure, take your time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome and thank you for choosing us.
assistant