Hello, I am Charles Parker.
user
Hello, how may I aid you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
Sure. I will help you, please hold on for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user