Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Sure, my name is Rebecca Phillips.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait.
user
Thank you for waiting.
assistant
It's my pleasure.
user
There is no active reservation found on your name in our database to cancel it.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Most welcome, thank you for reaching us. Have  a great day.
assistant