Hi. Sharon Thomas here.
user
Hello, how may I guide you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I will check your ticket status.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name to cancel.
assistant
Ok, no problem.
user
You are welcome. Thank you for reaching our travel agency.
assistant
Thank you.
user
Welcome.
assistant