Hello.
user
Hello, how may I help you today?
assistant
I am Emma Collins.
user
Hello Emma.
assistant
I just came to know that there is Tornadoes threat in the place which I planned to visit, so can you please cancel my reservation?
user
Sure, wait a moment to check your previous reservation.
assistant
Ok.
user
Sorry Emma, we don't found any reservation under your name.
assistant
It's ok. Thank you for your help.
user
Thank you for reaching us, have a good day.
assistant