Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
May I know your name?
assistant
Brian Miller here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant