Hello, I am Timothy Adams.
user
Hello, how may I support you today?
assistant
Due to heavy snow storms, I want to change my reservation. Can you help me with it?
user
Sure, I can change your reservation. Please wait for a moment, while I check for the reservation on your name.
assistant
OK.
user
Thanks for waiting, sorry to inform that there is no any reservation found on your name in our data.
assistant
No problem, I will try with another airline. Thank you.
user
Thank you for visiting us, hope see you again.
assistant