Hi.
user
Hello, do you need any help from us?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Ok, could I have your name please?
assistant
I am Angela Anderson.
user
Ok, please allow me a moment.
assistant
Sure.
user
Ok, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation in our portal to make changes further.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
You are welcome, have a great day.
assistant