Hello. I am Donna Young.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation due to my exams got postponed to other date. Could you please help me in doing that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, we did not found any reservation on your name.
assistant
No problem, thank you for your information.
user
Thank you for availing us.
assistant