Hello.
user
Hello, how may I support you today?
assistant
I am Donna Brown, want to alter my recent reservation due to some personal problem. Please help me out with that.
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please hold for a moment.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for availing us.
assistant