Hello. I am Michelle Roberts.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant