Hello.
user
Hello. How may I guide you today?
assistant
Can you help me to change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Pamela Turner.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No issues, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant