Hello.
user
Hello, how may I assist you right now?
assistant
I am Christopher Garcia. I need to do some changes in my reservation due to earlier details are wrong. So please help me with changing my reservation.
user
Sure, I can help you and be on hold for a while to check your previous reservation.
assistant
Thank you. I will wait for your response.
user
Thank you for information, there is no previous booking found for the user name in our back end.
assistant
I will check my mail once again and come back to you if I have any concerns regarding this. Anyway, thank you for your time.
user
You are most welcome and thank you for utilising our service.
assistant