Hello.
user
Hello, good afternoon. How may I help you?
assistant
I am Lisa Gonzalez, want to cancel my recent reservation because of some personal problem. Will you please help me?
user
Sure. Wait a while Lisa Gonzalez.
assistant
Sure.
user
There is no reservation on your name, Lisa Gonzalez.
assistant
It's ok, thank you for your service.
user
You are welcome.
assistant