Hello.
user
Hello, how can I aid you for the day?
assistant
Due to some emergency, I need to cancel my existing reservation. Can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Nancy Davis.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, as per your request it has been cancelled.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant