Hello,.
user
Hello, how may I help you today?
assistant
I am Susan Hill. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry Susan, there is no reservation found as per your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome.
assistant