Hi.
user
Hello, how best I can assist you today?
assistant
Actually, I need to cancel my reservation which is done recently due to health issue, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on which name the ticket was reserved?
assistant
Sure, my name is David Lopez here.
user
Ok, please be on hold.
assistant
Sure, I will wait.
user
Sorry we couldn't find any reservation against your name.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for choosing us.
assistant