Hello.
user
Hello.
assistant
I am Matthew Perez.
user
What service that you are looking from our agency?
assistant
My father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for approaching us, have a great day.
assistant