Hi.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me for that one?
user
Sure, I can help you with that. Can I have your good name please?
assistant
Sure, Mark Wilson here.
user
Please allow me a minute to check your reservation status.
assistant
Sure.
user
Mark Wilson, reservation found under your name and I have cancelled it successfully.
assistant
Thank you, for the cancellation.
user
Thank you for choosing us.
assistant