Hello, I am Brian Jackson.
user
Hello, how can I serve you?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting. Your reservation is found.
assistant
You can proceed to cancellation.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant