Hello.
user
Hello.
assistant
I am Jacob Taylor.
user
Jacob Taylor here, how may I aid you?
assistant
I want to cancel my recent reservation, can you please help me in that?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant