Hello.
user
Hello. How can I help you?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation.
user
Ok.
assistant
Can you please help me?
user
Sure. Can you please let me know your name to cancel the reservation on your name?
assistant
Laura Wilson is my name.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There was no reservation found on your name.
assistant
That's not a problem.
user
Thank you for choosing us.
assistant
Thanks for your information.
user