Hello. I am Susan Jackson.
user
Hello, How exactly I can serve you the best today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I would be happy to help you.
assistant
Thank you.
user
Please wait. Sorry, we found no reservation on your given name.
assistant
OK. No problem, thank you for the information.
user
Thank you for reaching us.
assistant