Hello.
user
Hello. How can I aid you at this moment?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Sure, I am Rachel Lewis.
user
Rachel Lewis, there is no active reservation found under your name in our database.
assistant
Ok, Thank you.
user
Thank you for contacting us.
assistant