Hi.
user
Hello, how may I serve you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, will you please let me know your name?
assistant
I am Raymond Lewis.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name.
assistant
No issues. Thank you.
user
Thank you for reaching us.
assistant