Hello, Jessica Young here.
user
Hello. How may I help you at this moment?
assistant
Suddenly, I am fallen sick. So I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Ok.
user
We are great to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us. Have a nice day.
assistant