Hi.
user
Hello.
assistant
I am Jerry Wilson.
user
What can I do for you today?
assistant
I do not want to travel in this week, can you help me to change my reservation?
user
Sure Jerry, please allow me a moment to check.
assistant
Sure, take your time.
user
Sorry Jerry, no reservation found on your name, I think your previous reservation is not confirmed.
assistant
Oh! that's fine. Thank you for your help.
user
Do you want any other help?
assistant
No. Thank you for asking.
user
Ok, thank you for approaching us, hope you will reach in future.
assistant