Hi.
user
Hello. How can I help you?
assistant
I am Emily Lopez, wanted to do some changes in my reservation due to leave approval issue, can you please help me?
user
Sure, I'll be glad to help you.
assistant
Thank you.
user
Sorry, there is no reservation by your name. Do you want any more information please?
assistant
Thank you for informing, no more information required.
user
Thank you and have a nice day.
assistant