Hello.
user
Hello. Welcome to flight travelling agency, how may I help you?
assistant
I am Gregory Martinez. I need to modify my reservation, can you help me out please?
user
Sure, I am happy to help you in that one. Please be on hold to check your booking.
assistant
Sure, take your own time.
user
Gregory Martinez, as per your request there is no reservation status found in our data base.
assistant
That's ok, no problem. Thank you for your information.
user
It's my pleasure. Thank you for reaching us.
assistant