Hello.
user
Hello. How can I assist you today?
assistant
Due to some financial issues, I would like to change my existing reservation. Please help me out.
user
Sure, will you please give me a moment?
assistant
Sure, take your time.
user
Please mention your name for checking the reservation status.
assistant
My name is Brandon Lee.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant