Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation due to health problem, can you help me?
user
Ok, may I know your name?
assistant
Myself Michael Collins.
user
Ok, please wait.
assistant
Sure.
user
Ok, I found your recent reservation. Can you please tell me your travelling dates?
assistant
My travel dates are 01/15 and 01/17.
user
Can you please mention your travelling airport codes?
assistant
My airport codes are from ORD to HOU.
user
Here is a flight ticket with fare 100 and connection limit is 1 and UA as airline. Shall I proceed to change your reservation?
assistant
You can book it.
user
Ok, your ticket is changed to other airline.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant