Hello.
user
Hello. In which way I can help you today?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
Sure, please check the reservation with my name Carolyn Green.
user
Ok, please wait a moment, I will check your reservation status.
assistant
Sure, take your time to check.
user
There is no previous reservation found on your name Carolyn Green.
assistant
Oh! May be booking has not done properly. Anyway, thank you for your time.
user
You are welcome.
assistant