Hello. I am Rachel Davis.
user
Hello Davis, how may I guide you today?
assistant
I would like to cancel my reservation which is done earlier to visit my friends but unfortunately they came to my home. So, will you please help me to cancel my reservation?
user
Sure, wait a moment to check your previous reservation status.
assistant
Ok, take your time.
user
Sorry Davis, we don't found any reservation under your name in our records.
assistant
Oh! May be it's my fault.
user
Would you like to ask us anything else?
assistant
No, nothing. Anyway, thank you for your information.
user
Ok, thank you for reaching us, have a nice day.
assistant
Most welcome.
user