Hello.
user
Hello. How can I help you?
assistant
Can you aid me to change my reservation due to an emergency?
user
Sure, let me know your name to check your reservation details.
assistant
Sarah Adams here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Ok.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No issue, thank you for the help.
user
Thank you for reaching us.
assistant