Hello.
user
Hello, how can I help you?
assistant
I am Barbara Moore. I have booked a flight ticket for my journey to reach my home town but my trip got cancelled due to some health problems, can you please help me in my flight ticket cancellation?
user
Sure, give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's alright, I think it is not booked while I was booking the ticket. Thank you for your service.
user
Thank you for opting us.
assistant
Most welcome.
user