Hello. I am Larry Evans.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you in changing your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your status is active or not.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for reaching us.
assistant