Hello.
user
Hello, how may I assist you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Gregory White.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
It's ok, thank you.
user
Thank you for availing us.
assistant