Hello.
user
Hello. What help can I do for you?
assistant
I am trying to cancel my recent ticket but due to server problem it is not cancelling. Can you please help me?
user
Yes, I can help you, can you please share your name?
assistant
My name is Mark Robinson.
user
Wait for a while.
assistant
Ok, take your time.
user
I could not find any previous ticket booking under the name which you have given for us to check.
assistant
It's ok, no problem. Anyway's thank you for spending your time.
user
You are most welcome and keep contacting us in future if there is any help needed.
assistant