Hi.
user
Hello, how can I assist you?
assistant
I am Michelle Scott. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for your information.
assistant