Hello.
user
Hello, how may I assist you?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done. Can you help me?
user
Sure, I will help you. Let me check your details and get back to you. May I know your name for documentation?
assistant
I am Kenneth Taylor.
user
I found your reservation, can I proceed?
assistant
Yes, you can proceed to cancel that reservation.
user
Your reservation has been cancelled successfully. Thank you for reaching us, have a good day.
assistant
Thanks for helping me.
user