Hello.
user
Hello.
assistant
My name is Stephanie Carter.
user
How can I help you Stephanie Carter?
assistant
I have a change in my plan. So, I would like to change my existing reservation.
user
Wait a moment please, let me check the status of your reservation.
assistant
Sure.
user
Sorry to say, there is no reservation found with your name in our database.
assistant
That's fine. Thank you for your service.
user
Thank you for approaching us.
assistant