Hi.
user
Hello.
assistant
Margaret Miller here.
user
How can I assist you at this moment?
assistant
Can you please help me out in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help in cancelling your reservation. Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Margaret Miller, I didn't find any active reservation under your name in our database.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for consulting us.
assistant