Hello. I am Lisa Adams.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation due to heavy fall in our city. Could you please help me in doing that?
user
Sure. Please hold on a moment.
assistant
Ok.
user
Thanks for being patient, unfortunately there is no reservation found on your given name. Thanks for opting us.
assistant
No problem, thank you for your information.
user