Hello.
user
Hello.
assistant
Myself Helen Gonzalez.
user
How can I guide you at this moment?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you. Please be on hold for a moment while I check your reservation status.
assistant
Tank you for accepting my request, I will wait for your response.
user
Helen Gonzalez, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for utilising our service.
assistant