Hello.
user
Hello. How can I assist you?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your name please?
assistant
Ok, my name is Angela Edwards.
user
Ok, please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for choosing us.
assistant