Hello,.
user
Hello.
assistant
I am Samantha Mitchell.
user
How can I assist you?
assistant
I want to cancel my recent reservation as my tour got cancelled.
user
Ok.
assistant
Please help me with cancellation.
user
Sure, I will help you.
assistant
Ok.
user
Please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant