Hello. I am Karen Hall.
user
Hello, how may I assist you for today Hall?
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Sure, I am glad to help you with that Hall.
assistant
Can you please cancel my ticket? Thank you.
user
Sorry Hall, there are no active reservations with your name in our booking list to cancel.
assistant
That's fine, thank you for your service.
user
You are most welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant