Hello. Paul Rodriguez here.
user
Hello, do you need any help from us?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
user
Sure, please allow me a moment.
assistant
Ok, take your time.
user
I have found your reservation, can you please tell us your trip dates?
assistant
That's great, my new journey departure date is 01/14 and please book my return ticket also on 01/16.
user
Ok, may I  know your location airport codes?
assistant
I will prefer ORD and JFK as my origin and destination airports respectively.
user
The Spirit airline with flight number 1018 is available having fare as 100 and connection as 1, is it ok for you?
assistant
I am ok with this, you can proceed with booking now.
user
Ok, your reservation is confirmed.
assistant
Thank you for your help.
user
You are welcome, have a great day.
assistant