Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me?
user
Sure, I am here to help you with cancellation. Can I have your name please?
assistant
My name is Nicole Martinez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant