Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, I am here to help you. May I know your name?
assistant
I am Joshua Jones.
user
There is no reservation found under your name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant