Hi.
user
Hello, how may I assist you?
assistant
Could you please change my existing reservation due to postpone of my trip?
user
Sure, will you please let me know your name?
assistant
My name is Linda Thomas.
user
Ok, let me check the current status and revert you.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Not a problem, thank you for the information.
user
Thank you for picking us.
assistant