Hello.
user
Hello. How can I assist you today?
assistant
I am Charles Robinson. I need to change my recent reservation, could you help me out?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
I appreciate your patience. Charles, there is no reservation found under your name.
assistant
It's fine. Anyway, thank you for your help.
user
You are welcome. Thank you for contacting us.
assistant