Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you.May I know your name please?
assistant
I am Kimberly Walker.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Walker, there is no flight found as per your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us with a query.
assistant