Hello.
user
Hello.
assistant
I am Michelle Smith.
user
How can I aid you today?
assistant
I want to change my reservation, can you please help me?
user
Sure, I am happy to help you with that. Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, thank you for informing me.
user
Thank you for approaching us.
assistant