Hi.
user
Hello, how can I help you today?
assistant
Please change my existing reservation owing to an emergency.
user
Sure, we are here to help you. May I know your name?
assistant
I am Ruth Edwards.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Thank you.
user
Thanks for approaching us.
assistant