Hello.
user
Hello, how can I support you today?
assistant
I made a earlier reservation to attend a get together party with friends, due to some problems it got postponed. Can you please help me with changing my reservation?
user
Sure, may I know your good name?
assistant
My name is Gregory Hill.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant