Hello.
user
Hello. How may I assist you?
assistant
I will be cancelling my reservation due to terrorist attack in London, can you help me?
user
Sure, may I know your name please?
assistant
Sure, my name is Patrica Green.
user
Please wait a moment.
assistant
Sure.
user
Green, no reservation has been found on your name in our records.
assistant
Oh! That's sad news for me. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user