Hello.
user
Hello, how may I assist you today?
assistant
I am  Scott Lewis. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, wait a minute.
assistant
Sure.
user
We could not find any reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant