Hello.
user
Hello, how may I help you today?
assistant
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
user
Sure, we are here to help you with cancellation. To check the reservation list we need your name, could you please share me your name?
assistant
Sure, I am Karen Miller.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant