Hello.
user
Hello, how may I support you today?
assistant
I need to cancel my reservation as my match got cancelled. Can you help me?
user
Sure, please share me your good name.
assistant
I am Nicholas Lewis.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok fine, thanks for your response.
user
Thank you for opting us.
assistant