Hi.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
Can you please share your name to check your reservation status?
assistant
Sure, my name is Virginia Lee.
user
Ok, please give me a moment.
assistant
Sure, I will wait.
user
We found an active reservation on your name, shall I proceed to cancel?
assistant
Ok, you can cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant