Hi.
user
Hello. How may I be of your help?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Can I know your name to check the reservation list?
assistant
Nicholas Roberts is here.
user
Thank you for providing your name, please wait a moment.
assistant
Sure.
user
Thank you for waiting, Sorry there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant