Hello,.
user
Please let me know, what kind of service your looking for?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, please share me your good name.
assistant
I am Jerry Carter.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you for your help.
user