Hi.
user
Hello, how may I help you?
assistant
This is Ruth King. I want to cancel my recent reservation due to bad weather conditions. Can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, it is not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant