Hello.
user
Hello, may I know your good name please?
assistant
I am Katherine Adams.
user
Ok Adams, what you are expecting from us?
assistant
I book a flight ticket, unfortunately the trip is canceled so can you help me in canceling my reservation.
user
Sure, please wait a moment. I will check for the existing reservation. Sorry, I didn't find any reservation with your name.
assistant
That's ok. Thank you.
user
You are welcome. Thank you for approaching us.
assistant