Hello, I am Gregory Brown.
user
Hello, how can I aid you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you. Please wait for a while.
assistant
OK.
user
Sorry Gregory Brown, no reservation found on your name in our reservation list.
assistant
No problem, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant