Hi.
user
Hello, How may I support you?
assistant
I am Stephen Moore.
user
Ok.
assistant
I want to change my existing reservation due to postpone of my exams. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, we did not found any active reservation on your name to change.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant