Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, will you mention your name please?
assistant
Myself Matthew Brown.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok, thank you for the information.
user
Welcome, have a great day.
assistant