Hi.
user
Hello. How may I assist you?
assistant
Can you help me to change my reservation which I had done recently?
user
Sure, may I know your name?
assistant
My name is Jeffrey Turner.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name.
assistant
That is ok, thank you for assisting me.
user
Thank you so much.
assistant