Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, I am Christine Jones.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant