Hello.
user
Hello.
assistant
Myself Gregory Brown.
user
How may I assist you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment to check your previous reservation status.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our database.
assistant
It's ok, thank you.
user
Thank you for approaching us, have a great day.
assistant