Hi.
user
Hello, how may I aid you at this moment?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, we are here to help you. May I know your good name?
assistant
Anthony Thomas.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant