Hello, I am David Carter.
user
Hello, how can I assist you David Carter?
assistant
Due to heavy rain fall, I want to change my reservation. Can you help me with it?
user
Sure, we will help you. Please wait for a while.
assistant
OK.
user
Thank you for waiting, we did not find any reservation based on your name.
assistant
No problem, I will try with another airline.
user
Thank you for reaching us.
assistant
Thank you for the response.
user