Hello, Kenneth Adams here.
user
Hello, Kenneth Adams. How can I help you today?
assistant
Due to some family issues I want to cancel my recent reservation, can you help me with it?
user
Sure, I will help you in cancelling your reservation. Wait for a while. Thanks for waiting.
assistant
Ok, sure.
user
We found a reservation with your name. Shall I cancel ?
assistant
Yes, please.
user
Your reservation is canceled.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant