Hello. I am Mary Green.
user
Hello, what can I do for you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are mirthful to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant