Hello.
user
Hello, How may I assist you today?
assistant
My business trip has has been cancelled.So, I would like to cancel my recent reservation which is under my name. Can you please help me with cancelling my reservation?
user
Can you please  tell me your name?
assistant
Sure, I'm Laura Taylor.
user
There is no reservation on your name. Do you need any other help?
assistant
Thank you for the information. No, that is all I needed.
user
Thank you for reaching us.
assistant