Hi.
user
Hello.
assistant
I am Amy Young.
user
How can I assist you today?
assistant
I had planned to go on a trip with my friends, but it was postponed. I was looking for change in my recent reservation. Can you help me?
user
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
assistant
Yes, take your time.
user
Your patience is greatly appreciated. Amy, there is no reservation found under your name.
assistant
That's not a problem. Anyways, thank you for your help.
user
You are welcome. Thank you for contacting us.
assistant