Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Ashley White, can you help me to change the existing reservation which I did a week ago?
user
Sure, I am here to guide you. Please be on hold for a moment while I check your reservation status.
assistant
Ok, please take your time.
user
Ashley White, there is no active reservation found under your name in our database.
assistant
That is ok, anyways thank you for the information. I will check with my mails for more information.
user
Thank you for contacting us.
assistant