Hi.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I will help you with that. Just give a moment.
assistant
Sure, I will wait.
user
Can I know your name please.
assistant
Sure, my name is Betty Thompson.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, that's fine.
user
Thank you for reaching us.
assistant
Anyways, thank you for your service.
user