Hello.
user
Hello, How can I help you?
assistant
Can you please help me to change the ticket details? Because I have postponed the trip due to some important work.
user
Sure, May I know your name?
assistant
Yes, my name is Justin Williams.
user
Please wait a second.
assistant
Ok, take your time. I will wait for your response.
user
Sorry, No reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for opting us.
assistant
You are welcome.
user