Hi, I am Ruth Green.
user
Hello, How can I serve you?
assistant
I want to cancel my reservation because I met with an accident. Can you help me with that?
user
Sure, I will help you with that. Please wait a while.
assistant
OK.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us, Have a great day.
assistant