Hello. I am Alexander King.
user
 Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation due to my health problem, help me in cancelling my reservation.
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you for your assistance.
user
Thank you for reaching us.
assistant