Hi.
user
Hello, how can I serve you?
assistant
I want to cancel my reservation which is with the name Thomas Miller, please help me with it.
user
Ok, give me a minute to check and get back to you.
assistant
Ok.
user
Thank you for being wait. We didn't found any reservation by your name.
assistant
Fine, thanks for the information.
user
Thank you for contacting us.
assistant