Hi. Carol Phillips here.
user
Hello Carol, how may I help you for this moment?
assistant
Can you change my flight ticket reservation?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Please wait for a mean while.
assistant
Sure.
user
Sorry Carol, there is no reservation found under your name to change your reservation.
assistant
Not a problem. Thank you.
user
You are welcome.
assistant