Hello.
user
Hello, how can I assist you?
assistant
I am Jack Perez. I need to change my existing reservation, could you help me?
user
Sure, I am here to help you. Please give me a minute, I will check the status and revert to you.
assistant
Thank you.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant