Hello.
user
Hello, how may I guide you at present?
assistant
Due to heavy snowfall at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you with cancellation. May I know your name?
assistant
Sure, I am Timothy Nelson.
user
Ok, please wait for a moment.
assistant
Ok, I will wait.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant