Hello.
user
Hello, how may I help you?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Sure, I am here to assist you. Please help me with your name.
assistant
Sure, myself Lisa Hernandez.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome and thank you for choosing us.
assistant