Hi.
user
Hello, how may I assist you?
assistant
I am Richard Turner ams. I want to cancel my reservation as my project got ramp down. Can you help me in cancelling the reservation made on name Richard Turner?
user
Sure, please wait.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's Ok, Thanks for your response.
user
Thank you for contacting us.
assistant