He.
user
Hello, how may I aid you today?
assistant
I am Pamela Roberts. I want to change my existing reservation due to having heavy snow-storm at my destination.
user
Ok.
assistant
Could you help me in this?
user
Sure, we will help you.
assistant
Ok.
user
Please, wait for sometime.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
No problem. Thank you for your quick response.
user
Thanks for choosing us.
assistant