Hello.
user
Hello. In which way I can help you at this moment?
assistant
I have to change my flight ticket booking due to some work, can you please help me with that one?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Thank you and my name is Raymond Thomas.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No problem with that one, thank you for checking and providing the information.
user
Thank you for reaching us.
assistant