Hello.
user
Hello, how may I oblige you today?
assistant
I am Shirley Garcia.
user
Ok.
assistant
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. So please help me with doing some changes in my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will get back to you.
assistant
Ok.
user
Thanks for being on hold. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue, thank you for your information.
user
Thanks for your approach.
assistant