Hello.
user
Hello, how can i help you today?
assistant
Kevin Martin this side. Owing an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, please wait for a while I will get back to you.
assistant
Ok.
user
Thanks for waiting, no flight reservation found with your name.
assistant
That's ok, no problem.
user
Thanks for choosing us.
assistant
Thank you for your information.
user