Hello.
user
Hello, how can I guide you for today?
assistant
I am Lisa White. Can you help me in cancelling my previous reservation?
user
Please give me a minute, I will check your existing reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant