Hi.
user
Hello, how may I render you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check the status of your reservation?
assistant
I am Sarah Johnson.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant