Hello.
user
Hello, how can I assist you today?
assistant
Michelle Clark here. Due to dense fog in Boston, I will not be able to travel from Detroit. Could you amend my reservation?
user
Sure, I am here to help you. Please wait while I check for your reservation in our portal.
assistant
Sure.
user
Reservation found on your name, can I know your new airport codes?
assistant
My genesis and terminus airport codes are DTW and BOS.
user
Ok, when are you willing to travel?
assistant
My itinerary dates are Mar 19 and Mar 21.
user
Do you need any impasse in your journey?
assistant
I prefer direct flight.
user
Ok, would you like to travel in any specific airline?
assistant
I have no other specifications.
user
Ok, please stand by.
assistant
Sure.
user
Sorry, no flights found as per your request.
assistant
No problem, I will find an alternative mode of transport.
user
Thank you for contacting us.
assistant
Thank you for assisting me.
user