Hello, I am Katherine King.
user
Hello, how may I assist you King?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Katherine King, please be on hold till I check with your previous booking.
assistant
Sure, take your time.
user
Thank you for waiting. There is no active reservation found by your name in our data base.
assistant
That's ok, thank you for checking.
user
Thank you for choosing our services.
assistant
Welcome.
user