Hello.
user
Hello. How can I aid you today?
assistant
Can you please change my reservation?
user
Sure, I will aid you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Jacob Taylor here.
user
Ok, please hold on a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant