Hello.
user
Hello, how can I assist you?
assistant
Due to the reason that my friend met with an accident, I want to cancel the recent reservation. With the name of Lisa Roberts.
user
Sure, we will help you. Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for your patience. Sorry, we did not find any reservation based on your name.
assistant
Ok, thank you for your information.
user
Ok, Thanks for availing our service.
assistant