Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Michael Garcia.
user
Nice meeting you Garcia.
assistant
I would like to cancel my reservation as I am going to pilgrimage, can you please help me out?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, take your ample time.
user
We regret that, there is no reservation found with your name in our records.
assistant
Ok no problem,thank you for your services.
user
Thank you for reaching us, have a great day.
assistant