Hello, I am George Moore.
user
Hello, how may I assist you?
assistant
Due to bad weather, match has been abonded. Can you help me out in cancelling my recent reservation?
user
Sure, please wait for a moment.
assistant
OK.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
OK, no problem. Thank you for the information.
user
Thanks for approaching us.
assistant