Hi.
user
Hello, how can I be your helping hand today?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
I am Patrick Brown.
user
Thanks for your name, please wait.
assistant
Ok.
user
Sorry to say that, I have checked the reservation list but no reservation was found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant