Hello.
user
Hello, how can I help you?
assistant
I am Kathleen Jones. I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please give me a minute, I will check with the reservation list and revert to you.
assistant
OK.
user
Thank you for being patient. We regret that no reservation exist for Kathleen Jones.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing our agency.
assistant