Hello.
user
Hello.
assistant
I am Patrick Collins.
user
How may I help you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me in booking?
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok, thank you for your information.
user
Thank you for consulting us.
assistant