Hello.
user
Hello. How may I assist you?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I will help you. May I know your name please?
assistant
Jeffrey Campbell here.
user
Please hold on a moment.
assistant
Sure.
user
Jeffrey Campbell, no reservation has been found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant