Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you. Can I know your name please?
assistant
Myself Samantha King.
user
King, there is no reservation with your name to cancel further.
assistant
No problem, thanks for checking.
user
My pleasure. Have a great day!.
assistant