Hello.
user
Hello. How may I aid you?
assistant
Can you change my reservation which was done last week?
user
Ok, may I know your name?
assistant
My name is Sharon Martin.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, thank you for the information.
user
Welcome, have a good day.
assistant