Hello, I am Karen Garcia.
user
Hello, how may I support you?
assistant
My trip ha been postponed, can you please help me in changing reservation?
user
Sure, please hold on. I will let you know.
assistant
Ok.
user
Sorry, there is no reservation found in your name.
assistant
Ok, not a problem.
user
Thanks for contacting us.
assistant
Thank you for your quick response.
user