Hello.
user
Hello. How can I assist you?
assistant
I have already reserved my ticket, but right now I want to cancel that reservation. Can you help me?
user
Sure. May I know your name?
assistant
I am Scott Martin.
user
Sorry Martin, no reservation found by your name.
assistant
It's ok.
user
Would you like to travel on some other day?
assistant
No, I do not have any other plans right now.
user
Thank you for contacting us.
assistant
Thanks for your information.
user