Hello.
user
Hello, how may I oblige you today?
assistant
I want to cancel my ticket which is on name of Ruth Baker. Can you help me in cancelling the flight ticket?
user
Sure, we are glad to serve you. Please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
Ok, thank you for the information.
user
Thank you for connecting with us.
assistant