Hello. Laura Carter here.
user
Hello, how can I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you. please wait a while I will check the status.
assistant
Ok, I will wait.
user
Sorry, to inform you there are no flights found under your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant