Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Yes, I am here to help you.
assistant
Ok.
user
May I know on which name the ticket has been reserved?
assistant
Katherine Jackson here.
user
Ok, please wait a minute I will get back to you.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant