Hi.
user
Hello.
assistant
I am Catherine Mitchell.
user
How can I assist you?
assistant
I would like to cancel my recent reservation, as my basketball match got postponed?
user
Ok, I will help you in that. Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to cancel it.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant