Hello.
user
Hello.
assistant
Betty Walker here.
user
How can I help you?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, just a moment please.
assistant
Ok, I will wait.
user
I am sorry no reservation found on your name.
assistant
Anyway, thank you for the information.
user
Thank you for choosing us.
assistant