Hello.
user
Hello, how may I aid you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Thank you, my name is Amy Hill.
user
Sorry, no reservation found on your name in our data base.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant