Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, please share your good name?
assistant
Sure, my name is Elizabeth Brown.
user
Please wait for a while.
assistant
Sure, I'll be online.
user
Sorry, no reservation found on your given name.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for choosing us.
assistant