Hello.
user
Hello, how can I aid you?
assistant
Due to floods at my home town, I need to cancel my reservation. Can you help me in cancelling?
user
Sure, we will help you. Please help me with your name to check your details.
assistant
Donna Campbell is my name.
user
Just give me a time, I will check and revert back to you.
assistant
Ok.
user
Thank you waiting, there is no reservation exist on your name to cancel.
assistant
No issues, thanks for your information.
user
Thank you for opting us.
assistant