Hello, I am Sandra Edwards.
user
Hello. How can I assist you today?
assistant
I need to change my recent existing reservation due to postpone of my Practical exam in college. Could you please help me in doing that?
user
Sure, please allow me moment to check for the previous reservation in our data base.
assistant
Sure.
user
Thank you for waiting. Sandra, there is no reservation found under your name.
assistant
No problem, thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant