Hi.
user
Hello, how can I aid you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I am here to help you. May I know your name to check with existing reservation?
assistant
Lisa Nelson here.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant