Hello.
user
Hello. How can I assist you?
assistant
I am willing to change the travel dates in the past ticket because there is an important work, so I have postponed the trip. Can you please help me?
user
Sure, can I know your name please?
assistant
Thank you. I have reserved my past ticket with the name Amanda Walker. So, please check my ticket status with that.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It is sad to hear. Anyhow thanks a lot for checking the ticket status.
user
Thank you for approaching us.
assistant
You are welcome.
user