Hello.
user
Hello.
assistant
I am Kevin Smith.
user
How may I aid you?
assistant
I had planned to go on a vacation, but it was postponed due to some reasons. I am looking for change of my recent reservation. Can you help me out?
user
Sure, just a moment please.
assistant
Sure, take your time.
user
I am sorry, no reservation found on your name.
assistant
That's ok. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant