Hi.
user
Hello.
assistant
I am Paul Young.
user
 May I know, How can I be of your service?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait, Let me search you the flight.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for approaching us.
assistant