Hello.
user
Hello.
assistant
I am Amanda Baker.
user
How can I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Thank you for your service.
user
Thank you for contacting us.
assistant