Hi.
user
Hello, how can I help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am mirthful to help you with that. Can you please share your name?
assistant
I am Scott Harris.
user
Ok, please hold on for a while.
assistant
Sure.
user
Here, I found your reservation and it is successfully cancelled.
assistant
Thank you.
user
Thank you for reaching us, have a nice day.
assistant