Hello.
user
Hello, how may I support you today?
assistant
I want to change my existing reservation, my adventure trip got postponed. Can you please change the reservation which was made on the name of Jerry Perez?
user
Sure, we are glad to help you. Please wait for a moment.
assistant
Ok, I will wait.
user
Thanks for your time, no reservation was found based on your good name.
assistant
Ok, Thank you for your service.
user
Thank you for opting us.
assistant