Hello.
user
Hello, how may I help you?
assistant
I need you to re-book my flight ticket. As I have made few changes in my plan to reach Houston. Please help me.
user
Sure, I am happy to help you. May I know your name?
assistant
Thank you. My name is Sandra Lopez.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, I will wait.
user
I am sorry to inform you that there is no reservation found under your name in our database.
assistant
That's ok. Thank you.
user
You are welcome and thank you for choosing us.
assistant