Hello.
user
Hello, how can I help you?
assistant
Can you please help me with cancelling my previous reservation due to my health issues?
user
Sure, I am here to help you.
assistant
Thank you.
user
Ok, May I know your name to proceed further?
assistant
Ok, my name is Donald Phillips.
user
Ok, please wait for a moment.
assistant
Sure, take your own time.
user
Thank you for waiting, we are sorry to inform you that there was no reservation found on your given name.
assistant
Oh! That's completely fine. Thank you for helping me.
user
Thank you for choosing us.
assistant
Welcome.
user