Hello.
user
Hello, how can I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you. May I know your name?
assistant
I am Jacob Walker.
user
Thank you. Please be on hold for a while.
assistant
Sure.
user
Sorry, no reservation found under your name in our database.
assistant
No issues, thank you for checking.
user
You are most welcome.
assistant