Hello.
user
Hello, how may I help you?
assistant
The planned event got cancelled due to rain effect in that location, so can you please cancel my previous flight ticket booking?
user
Sure, I am here to assist you. Could you please let me know your name?
assistant
Thank you and my name is Kenneth Collins.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure, I can wait for your response.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Not a problem with that one, thank you for checking my reservation status.
user
You are welcome and thank you for choosing us.
assistant