Hello.
user
Hello, how may I help you?
assistant
I need to change my existing reservation as my plan to attend a seminar got postponed. Can you help me in changing?
user
Sure, can I have your name to check?
assistant
I am Justin Walker.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for the information.
user