Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Brian Anderson.
user
Wait a minute.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant