Hello.
user
Hello, how may I assist you?
assistant
I booked a flight ticket but by mistake I provided the wrong journey dates, can you help me to change my reservation with correct dates?
user
Sure, may I know your good name please?
assistant
I am Richard Turner.
user
Thanks for giving your name, there is no reservation on your name.
assistant
Ok, thanks for the details.
user
Thanks for choosing us.
assistant