Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Larry Turner.
user
Ok, please let me check your reservation status in our database.
assistant
Ok.
user
Larry Turner, I found your reservation details and I have successfully cancelled it.
assistant
Ok, thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant