Hello, I am Emily Allen.
user
Hello, how may I help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you. Please wait a moment.
assistant
OK.
user
Thank you for your time. Sorry, there is no active reservation found in your given name.
assistant
No problem, thank you for the information.
user
Thank you for opting us. Have a nice day.
assistant