Hello, I am Melissa Phillips.
user
Hello, how may I assist you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your details in our reservation list and get back to you.
assistant
OK.
user
Sorry to inform you that there is no reservation exist on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant