Hello.
user
Hello.
assistant
I am Kenneth Moore.
user
How may I help you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Sorry Moore, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for your informaion.
user
Thank you for approaching us.
assistant