Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to postpone of my seminar.
user
Sure, can you please let me know your name?
assistant
I am Jerry Miller.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to amend.
assistant
No worries, thank you for the information.
user
Thank you for reaching us!.
assistant