Hello, Kimberly Lewis here.
user
Hello, how can I support you today?
assistant
I just want to cancel my recent reservation, due to my press meeting has been cancelled. Can you aid me with cancellation.
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please be on hold for some time.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name to cancel it.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for availing us.
assistant