Hi.
user
Hello, how may I aid you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Please check the reservation under the name of Donald Clark.
user
Please allow me a moment.
assistant
Sure.
user
Sorry Donald Clark, there is no active reservation on your name in our database.
assistant
Ok, thank you.
user
Donald Clark, thank you for reaching us.
assistant