Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to my board exams are postponed. Can you help me for this one?
user
Sure, we are here to help you. May I know your good name please?
assistant
Sure,Raymond Young here.
user
Please wait a minute.
assistant
Sure.
user
We found a reservation on your name, Shall I proceed for cancellation?
assistant
Yes, you can proceed with cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for the needful.
user
Thank you for reaching us.
assistant