Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, myself Ruth Scott.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
There is no reservation found under your name in our data base.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for contacting us.
assistant