Hello, I am Helen Green.
user
Hello, how may I assist you?
assistant
As, I am fallen sick suddenly due to bad weather conditions, I would like to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you. Give me a minute.
assistant
Sure.
user
Thank you for your patience. There is no reservation found on your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for choosing us, have a great day.
assistant