Hello.
user
Hello. How can I assist you?
assistant
I need to change my recent reservation, can you please help me?
user
May I know your name?
assistant
Myself Brian Hill.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
Than's ok, thank you for searching my details.
user
Thank you for reaching us.
assistant