Hello.
user
Hello. How may I help you today?
assistant
Due to some urgent entrepreneurship meeting, I am willing to change my existing reservation. Can you please help me for this?
user
Sure, I'll help you in changing an existing reservation. May I know your name to trace your details?
assistant
Thank you very much for quick access, myself Kathleen White.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation have been found under your name in our database to change it.
assistant
Not a big issue, anyhow thank you very much for your kind information.
user
Thank you for availing us.
assistant