Hello.
user
Hello. What help you are looking for?
assistant
I am James Hall, I need to cancel my reservation as my schedule got cancelled. Can you please help me out?
user
Sure, I will help you. Please give me a minute.
assistant
Thank you for considering my request. Ok, have your time.
user
Sorry to inform you, there is no reservation on your name.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us.
assistant