Hi.
user
Hello, how may I render you?
assistant
My exam got postponed due to heavy sandstorm, can you do some changes in my existing reservation?
user
Ok. May I know your name?
assistant
Donna Turner is my name.
user
Please wait a moment.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem in that. Thanks for your time.
user
Thank you for reaching us.
assistant