Hi.
user
How best I can help you?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues?
user
Ok, let me know your name to find your reservation?
assistant
I am Rachel Hernandez.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
No issues, thanks for your information.
user
Thanks for consulting us, have a good day.
assistant