Hi. I am Pamela Phillips.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me out?
user
Sure.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you.
assistant