Hello.
user
Hello,. How may I be of your service?
assistant
I am Ashley White, I am going to Washington for vacation due to heavy snow I want to change my reservation with new dates. Can you help me to change my reservation?
user
Sure, please wait for a minute I will check with your status and revert you.
assistant
Sure.
user
Sorry to inform that there is no reservation found with your name.
assistant
Thank you for the information.
user
Thank you for opting us.
assistant