Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Frank Robinson.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for opting us.
assistant