Hello.
user
Hello.
assistant
Larry Thompson here.
user
Larry, how may I help you?
assistant
I want to cancel my recent reservation due to bad weather conditions. Can you please help me in that?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for contacting us.
assistant