Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Jacob Thompson. I am planning to cancel my recent reservation, due to some work.
user
Sure, I am ready to help you with that.
assistant
Can you please cancel my ticket? Thank you.
user
Pleas wait a moment to check your reservation status.
assistant
Sure, I will wait.
user
Sorry Jacob Thompson, no reservation has found under your name to cancel.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us, have a good day.
assistant