Hello, I am James Parker.
user
Hello, James Parker, how can I aid you today?
assistant
Due to emergency I need to cancel reservation, can you please help me that?
user
Sure, we are happy to help you. Please standby, I will check the status and get back to you.
assistant
Sure.
user
Thanks for your valuable time, we are sorry to notify you that no reservation has found based on your name.
assistant
Ok, no issues. Thanks for your response.
user
Thanks for contacting us, have a pleasant day.
assistant