Hello, I am Sarah Harris.
user
Hello, how can I help you today?
assistant
Can you please change my existing reservation as my cricket test match got postponed?
user
Ok, please wait a moment I will check and get back to you.
assistant
Ok.
user
Sorry to inform no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thanks for reaching us, have a good day.
assistant