Hello.
user
Hello, how can I support you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know you good name please?
assistant
Myself Margaret Smith.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thank you for the information.
user
Thank you for availing us.
assistant