Hello.
user
Hello, how can I assist you?
assistant
My holiday trip has been postponed, could you please help me with changing my recent reservation?
user
Sure, Please provide me your name to proceed further.
assistant
My name is Shirley Jones.
user
There is no reservation found with your name.
assistant
That's ok, not an issue.
user
Have a nice day.
assistant
Anyways, thank you for the information.
user