Hello.
user
Hello. How may I assist you?
assistant
My photo shoot has been cancelled, can you please help me with cancelling my recent reservation?
user
May I know your name?
assistant
I am Richard Lee.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant