Hi, I am Elizabeth White.
user
Hello, how may I assist you?
assistant
As my plan to go for my cousin's home got delayed, I want to change my reservation. Can you please aid me?
user
Ok, I can help you with that. Let me check the current status and revert you.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name.
assistant
It's ok, no problem. Thank you for your kind information.
user
Thank you for consulting us.
assistant