Hello. I am Amanda Hall.
user
Hello, how may I support you at present?
assistant
I want to cancel my reservation due to an emergency work at my place. Could you cancel it?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, I will check the present status of your reservation.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thank you for providing information.
user
Thank you for approaching us.
assistant