Hello.
user
Hello, how can I help you?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Ok, may I know your name please to check the reservation status?
assistant
Sure, my name is Rachel Gonzalez.
user
Rachel, there is no reservation found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us, have a good day.
assistant