Hello.
user
Hello. With whom I am talking?
assistant
Catherine Adams this side, please help me in changing my existing reservation because of some changes in my travelling dates. Will you please help me with that?
user
Sure, I am happy to help you. May I know your good name for verification of existing reservation status?
assistant
Sorry, which is mentioned above that is my brother's name, please check the reservation status with the name Frank Hall.
user
Sure Hall, I will do that for you. Please be hold on for a moment to check the reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry Hall, I did not came across your name in the reservation chart.
assistant
Oh! no issue, thank you for your help.
user
Most welcome. Thank you for choosing us. Have a great day.
assistant
Thank you.
user