Hello Sandra Phillips here.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation due heavy sunny on Oakland, CA - OAK. Can you assist me for that?
user
Sure, Sandra Phillips, we are glad to aid you out. Please wait for a minute. We found your reservation based on your name so, Can you please provide your new reservation details?
assistant
Sure, my new reservation dates are 10/14 to 10/16. And my source is Oakland, FL - MCO to CA - OAK.
user
We are glad to say that we found an UA plane that matches your schedule. The flight number is 1003 with a single connection and fare is 100. Shall I confirm your booking?
assistant
Ok, you can proceed with UA plane.
user
Sure, your ticket has been confirmed.
assistant
Thank you for assisting me to change my reservation.
user
My pleasure, Thanks for choosing us. Have a nice day.
assistant