Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your name?
assistant
My name is Justin King.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your information.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant