Hello.
user
Hello. How can I assist you?
assistant
Due to heavy snowfall, I would like to cancel my recent reservation.
user
Sure, give me a minute.
assistant
Sure.
user
I will be back with the details. Can I know your name?
assistant
My name is Raymond Wright.
user
Raymond, there is no reservation found on you name.
assistant
Ok, no problem, thank you for your information.
user
You are welcome.
assistant