Hi, I am Alexander Moore.
user
Hello, how can I best serve you today?
assistant
I want to change my current reservation as there is a huge snow storm going on at my destination. Can you please help me?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure.
user
Thanks for being patient, Sorry there is no reservation found on your name.
assistant
No problem and thanks for the information.
user
Thanks for connecting us, have a great day.
assistant