Hello.
user
Hello, How can I address you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure,. For further process, May I know your name?
assistant
Sure, my name is Gregory Lee.
user
Ok, Wait a second, I will check and get back to you.
assistant
Ok.
user
We are Sorry, We did not find any recent reservation with your name.
assistant
Ok, thank you.
user
Thank you. Have a fantastic day.
assistant