Hi.
user
Hello.
assistant
Anthony Allen here.
user
How can I assist you today?
assistant
 I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please give me a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's fine, thank you for your help.
user
Welcome, have a great day.
assistant