Hi.
user
Hello.
assistant
I am Sarah Perez.
user
How may I aid you today?
assistant
Can you please help me with cancelling my ticket?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure, take your time.
user
I found active reservation on your name, can I cancel it?
assistant
It's ok, thanks for checking. Yes, please do it fast.
user
With you request, I have cancelled your ticket.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant