Hello.
user
Hello, how best can I aid you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, can I know your good name?
assistant
Thank you for accepting my request, I have reserved it on the name of Brenda Clark.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Ok, thank you.
assistant
You are welcome.
user