Hi.
user
Hello, how can I help you?
assistant
Owing to an emergency, I need to change my existing reservation. Can you please help with that?
user
Your good name please.
assistant
I am Paul Walker.
user
I found a reservation your details please.
assistant
Ok. My new journey dates are from 09/09 to 09/11. I need a direct flight from BOS to EWR.
user
Your flight details, flight number: 1029, airline Spirit with directflight. Shall I proceed with the booking?
assistant
Yes, please.
user
Your ticked is booked.
assistant
Thank you.
user
Thank you for reaching us.
assistant