Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, how can I help you?
assistant
Me and my friends are planned for a trip, but suddenly our trip got cancelled due to heavy rains, so could you please help me out with cancelling of my ticket?
user
Sure, can you please tell your name?
assistant
My name is Kimberly Martinez.
user
Sorry, there is no reservation found by your name.
assistant
It's alright, no problem, I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
Thank you and have a nice day.
assistant
Welcome.
user