Hello. I am Daniel Jones.
user
Hello, how may I aid you today?
assistant
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
user
Sure, I am here to help you out. Please provide me your name to proceed further.
assistant
I already said.
user
Sorry Jones, there is no active reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant