Hello.
user
Hello.
assistant
I am Katherine Taylor.
user
How may I serve you at this moment?
assistant
As my trip to Houston got postponed, can you please help me in changing my existing reservation to Houston?
user
Sure, please wait for some time.
assistant
Sure, I will wait for your information.
user
There is no recent reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant