Hello. I am Jason Smith.
user
Hello, how can I provide assistance for you?
assistant
I want to change my existing reservation due to health issues.
user
Ok. Please hold on, I have to check the reservation list and let you know.
assistant
Sure.
user
Thanks for waiting. No reservation was found with your name to change.
assistant
No problem. Thank you for your help.
user
Thank you for choosing us.
assistant