Hello.
user
Hello. How can I help you?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
My name is Larry Hall.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thank you for your information.
user
Welcome, have a nice day.
assistant