Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
user
Sure, I will help you with that.
assistant
Thank you for the response.
user
May I know your name please?
assistant
Previous reservation was done under the name of Katherine King.
user
I am sorry to say that there is no reservation found under your details.
assistant
OK, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant