Hello.
user
Hello, how may I assist you today?
assistant
Myself Susan Rodriguez. I need to cancel my recent reservation, can you please help me in that?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok. Not an issue, thank you for information.
user
Thank you for reaching us.
assistant