Hello.
user
Hello.
assistant
I am Carolyn Rodriguez.
user
How can I assist you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure Rodriguez, please wait a moment.
assistant
Thank you. I will wait for your response.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for approaching us.
assistant
Most welcome.
user