Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am glad to aid you. Can I know your name, please?
assistant
Myself Carloyn Allen.
user
Wait a minute. Let me check your reservation status and revert to you.
assistant
Ok, I will wait for your response.
user
Thanks for your time, we found your active reservation. Can I proceed to cancel it?
assistant
Ok, please proceed with cancelling my ticket.
user
Based on your request, you reservation has been cancelled.
assistant
Ok, thanks for your help.
user
We will refund your money with in one week. Thank you for choosing us.
assistant
Welcome.
user