Hi. I am Jacob Lee.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Please give me a moment to check your previous reservation status.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant