Hello.
user
Hello. How can I help you?
assistant
I'm Matthew Williams. I would like to cancel my reservation due to personal health issue. Can you please help me with that?
user
Please wait a while.
assistant
Sure, take your time.
user
There is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user