Hello, I am Christine Jackson.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to heavy thundersnow. Can you please help me with this?
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
That's Ok, not an issue. Thank you, for helping me.
user
Ok, thank you for choosing us.
assistant