Hello, I am Samantha Thomas.
user
Hello, how may I assist you today?
assistant
Please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Sorry there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thank you for your assistance.
user