Hi.
user
Hello. How can I help you at this moment?
assistant
Can you cancel my recent reservation?
user
Sure, I am here to help you with this.
assistant
Thanks.
user
Can you please provide your name to check your reservation status?
assistant
Sure, I am David Roberts.
user
David Roberts, there is no active reservation found under your name in our database.
assistant
It's ok, thanks for your information.
user
Thank you for contacting us.
assistant