Hello, I am Janet Allen.
user
Hello. How can I help you?
assistant
Due to the heavy rain, I would like to change an existing reservation. Can you help me out?
user
Sure, we are here to help you. We found a reservation by this name.
assistant
Ok, please cancel the reservation. Sorry for the inconvinience. Please change the reservation.
user
Can you please provide me your updated details?
assistant
I want to start my new journey from NY - JFK, to TX - HOU.
user
Please send me your travelling dates?
assistant
My journey dates are: 11/16 and 11/18. Please make sure that it was a connected flight.
user
We found a Southwest airline ,flight number:1024 with 1 connection and the price is 100.
assistant
Ok, please proceed for booking.
user
Your flight ticket has been confirmed.
assistant
Thank you for such a good response.
user
Thank you for reaching us.
assistant