hi.
user
Hello.
assistant
I am Susan Davis.
user
How can I help you Susan?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Ok, I'll help you in that. Please be on hold.
assistant
Ok.
user
Susan, there is no reservation found under your name to do cancellation.
assistant
That's Ok, thanks for your response.
user
Thank you for choosing us.
assistant