Hello.
user
Hello, how can I assist you/.
assistant
I need to cancel my reservation as I have done it for a small event in Denver but all of sudden I have received a call from my home town about some health issue for my mother. So, can you assist me with that?
user
May I know your name please?
assistant
Sure, my name is Michael Robinson.
user
As our records, we didn't found any reservation on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for contacting us.
assistant