Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, we are here to help you. May I know your name?
assistant
My name is Karen Taylor.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Thank you.
user