Hello.
user
Hello.
assistant
I am Nancy Parker.
user
How can I assist you?
assistant
Owing an emergency, I want to change my recent reservation. Can you help me with that?
user
Sure Nancy, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for the information.
user