Hello.
user
Hello, how can I assist you for the day?
assistant
Could you please change my existing reservation due to my health issue?
user
Sure, we are glad to assist you. I need your name to check with the reservation.
assistant
My name is Paul Harris.
user
Can you please wait for a while, I will check and revert to you.
assistant
Sure.
user
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us. Have a good day.
assistant