Hello.
user
Hello, how can I help you?
assistant
I am Edward Carter. Can you please change my existing reservation?
user
Sure, Please give me a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, we found your reservation with your name. Please help me with your travel dates to update your reservation.
assistant
I want to depart on 10/31 and return on 11/02. My origin is New York, NY - EWR. I want to land at Oakland, CA - OAK.
user
We found a flight with Delta airlines, flight number is 1027. Shall I make a move with a stop over?
assistant
Please proceed with this booking.
user
Ticket has been confirmed and it costs 200.
assistant
Thank you.
user
Thank you.
assistant