Hello.
user
How may I assist you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, may I know your name for the changing process?
assistant
Sure, myself Mark Wilson.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for reaching us.
assistant