Hello.
user
Hello, how can I help you?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, my name is Eric Garcia.
user
Please give me a minute, Eric.
assistant
Sure.
user
There is no reservation found with your details, Eric.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant