Hello,.
user
Hello. How may I be your helping hand?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Ok. For cancelling your reservation, may I have your name?
assistant
My name is Sharon Edwards.
user
Sorry, we have no reservation on your name.
assistant
That's not a problem.
user
Thank you for your time with us.
assistant
Thank you.
user