Hello.
user
Hello.
assistant
Timothy Campbell here.
user
What can I do in your service today?
assistant
Due to landslides happening at my location, I'm unable to catch the flight. Can you please change my recent reservation?
user
Ok, give me a moment.
assistant
Sure.
user
Sorry to inform you, there is no active reservation by your name. Would you like to make a new reservation?
assistant
Oh! that's ok, thank you for your information.
user
Thank you for consulting with our agency. Have a nice day.
assistant