Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my client meeting. Can you help me with that?
user
Sure, can you please share your name?
assistant
Rachel Rodriguez here.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for reaching us.
assistant
Thank you for your information.
user