Hello. I am Laura Garcia.
user
Hello, how can I assist you for the day?
assistant
I am looking to cancel my recent ticket because the planned trip got cancelled suddenly, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
We found reservation on your given name.
assistant
That's great, please proceed to cancel the ticket.
user
Your, reservation has been cancelled.
assistant
Thanks a lot for your help in cancelling my recent ticket.
user
Thank you for reaching us.
assistant