Hello.
user
Hello, how may I support you today?
assistant
I am Jeffery Carter. I want to cancel my ticket due my press conference has been cancelled.
user
Sure, we are glad to serve you. Please wait a moment, let me check your existing reservation and revert to you.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name in our database.
assistant
Ok, thank you for informing.
user
Thank you for connecting with us, have a great day ahead.
assistant