Hello.
user
Hello. What can I do for you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your good name please?
assistant
Thank you for accepting my request. Myself Rebecca Anderson.
user
Ok, please wait for few minutes.
assistant
Ok, I will wait or your response.
user
There is no recent reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant