Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Steven Phillips.
user
Please give me a moment to check your ticket status.
assistant
Sure, I will wait.
user
Sorry Steven Phillips, no reservation is available by your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant