Hello, I am Stephen Young.
user
Hello, how can I provide assistance to you?
assistant
As my schedule of attending an award function got postponed due to bad weather. Can you please help me in changing my existing reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
I am sorry to say there is no reservation found on your name.
assistant
Ok, Thank you for your information.
user
Thank you so much for connecting with us.
assistant