Hello.
user
Hello. How may I assist you?
assistant
Can you please change my existing reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
I am Mark Parker.
user
Please hold on a moment.
assistant
Ok.
user
Mark Parker, no reservation has been found on your name in our database.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant