Hi.
user
Hello. How may I assist you?
assistant
I am Larry Edwards. Can you help me cancelling my recent reservation, because I am unable to travel right now due to health issues?
user
Sure, please wait a moment I will revert you back with status of reservation.
assistant
Ok, I will wait for your reply.
user
There is no reservation found on your name Larry Edwards.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Ok, thanks for consulting us.
assistant