Hi.
user
Hello, how may I assist you for today?
assistant
Can you please change my existing reservation?
user
sure, I will help you about it. Can you please provide the name on which your previous reservation is done?
assistant
Myself Donna Adams.
user
Sorry Adams, there is no reservation under your name in our database.
assistant
Ok, fine. Thank you for your information.
user
My pleasure, thank you for opting our service. Hope you have a great day ahead.
assistant