Hi.
user
Hello. How can I help you today?
assistant
Can you please help me to cancel the ticket?
user
Sure, I am very happy to help you with that. I need to know your name to cancel your reservation.
assistant
Ok, Christopher Young here.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your information.
user