Hi. I am Rebecca Thomas.
user
Hello, how can I support you today?
assistant
Could you please cancel my existing reservation as my plan to meet my childhood friend got cancelled?
user
Sure.
assistant
Ok.
user
Please wait for a while, I will check your previous reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Not an issue. Thank you for your response.
user
Thank you for contacting us.
assistant