Hello.
user
Hello, how can I guide you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my family plan. Can you help me with that?
user
Sure, I am here to aid you. May I know your name please?
assistant
I am Andrew Adams.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thanks for your time, sorry to say that no reservation was found on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant