Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name?
assistant
Stephanie Moore here.
user
Please wait a moment, let me check with your previous reservation status.
assistant
Ok.
user
Sorry, there are no active reservations on your name to cancel.
assistant
That's Fine, Thank you.
user
Thank you for reaching our service.
assistant