Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, we are happy to help you. Can I have your good name to proceed further?
assistant
Paul Jones here.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
That's ok, no problem. Thank you.
user
Thank you for opting us.
assistant