Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please.
assistant
Sure, I am Rebecca Martin.
user
Sorry, no reservation is found on your name in our database.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant