Hello, I am Rebecca Davis.
user
Hello, how may I assist you?
assistant
I want o cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Take your time.
user
Sorry, no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant