Hi.
user
Hello, how may I assist you?
assistant
With my negligence, I had book a ticket with wrong travelling dates. So, I want to change my travelling dates.
user
That's not a problem, I can help in changing. Before that may I know your name?
assistant
Can you please help me in changing my reservation? If the reservation is confirmed?
user
Sure.
assistant
Sure, myself Jacob Turner.
user
Jacob, wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry Jacob, there is no ticket reserved on your name.
assistant
Oh! I see, never mind.
user
Thank you for your approach. Have a great day Jacob.
assistant
Thanks for your help.
user
It's alright.
assistant