Hello.
user
Hello, how can I assist you for today?
assistant
I need to change my reservation which I have done earlier to join with my friend in youth festival but suddenly it got cancelled. So, please help me with that.
user
Welcome to our flight booking agency, I will be helping you with changing your reservation.
assistant
Thank you.
user
Can you please mention your name so, that I can check your previous reservation.
assistant
Sure, please check the reservation with the name of Susan Turner.
user
Susan Turner, I have to inform you that, there is no reservation found under your name.
assistant
Oh! May be booking is not done properly.
user
Sorry for the inconvenience.
assistant
Anyway, thank you for your time.
user
Have a nice day, keep reaching us.
assistant
Sure, I will try to reach you.
user