Hello.
user
Hello. How can I assist you with today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
My name is Sandra Young.
user
 Sandra, I would like to inform you that there is no reservation found under your name.
assistant
OK, thank you for checking and providing the information.
user
You're welcome. Thank you for contacting us.
assistant