Hi.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my reservation, can you help me with this?
user
Sure, I am here to help you out. Please provide me your name.
assistant
I am Jennifer Edwards.
user
Please allow me a moment to check the reservation status.
assistant
Ok.
user
Sorry Jennifer Edwards, there is no active reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant