Hello.
user
Hello, How can I assist you?
assistant
I have to cancel my flight ticket booking due to the match got cancelled, can you please my ticket booking?
user
Sure, You want to cancel the ticket or book the ticket?
assistant
Sorry, I want to cancel my flight ticket.
user
Sure, May I know your name?
assistant
Thank you for considering my request and my name is Pamela Martin.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not a problem with that one, I think it is not booked properly while I was booking. Thank you for your search and providing the information.
user
Thank you for availing us.
assistant
Welcome.
user