Hello, Kimberly Adams is my name.
user
Hello, how can I support you today?
assistant
I am going to reschedule my journey dates to visit the 1940 air terminal museum. So, would you help me to change the reservation with my name?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not a problem. Thank you for addressing me.
user
Thank you for opting us.
assistant