Hello.
user
Hello. How may I help you?
assistant
Ashley Williams here. Due to emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, please wait for a moment to check your details.
assistant
Ok, I will wait.
user
Sorry, no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant