Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as I need to join in my job on those dates. Can you help me?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
My name is Jonathan Green.
user
Please wait a moment.
assistant
Sure, take your time.
user
Green, no reservation has been found on your name in our database.
assistant
Its ok, thank you for the information.
user
Thank you for approaching us.
assistant