Hello, I am Donald Walker.
user
Hello, how can I help you?
assistant
My plan to meet my friends got cancelled, so I would like to cancel my recent reservation. Can you please help me in cancelling?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, no worries at all. Thanks for your service.
user
Thanks for choosing us.
assistant