Hello.
user
Hello. How can I guide you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, May I know your name?
assistant
I am Shirley Thompson.
user
Give me a minute.
assistant
Sure, take your time.
user
Thanks for being waiting, We found a reservation by this name and it has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for picking us.
assistant