Hello.
user
Hello, how may I help you today?
assistant
I am Scott Campbell.
user
Nice meeting you Scott.
assistant
I have some urgent work in office, can you change my reservation dates?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry Scott, there is no reservation found with your name in our records.
assistant
That's fine. Thank you for your help.
user
Most welcome.
assistant