Hi.
user
Hello, how can I help you?
assistant
Please change my existing reservation due to my meeting postponed a week.
user
Ok, may I know your name please?
assistant
Kimberly Campbell is my name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your name to change.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant