Hello.
user
Hello, how may I assist you today?
assistant
My name is Emily Harris. My Christmas shopping was cancelled, so please cancel my reservation.
user
Sure, please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thanks for your time, sorry, unfortunately no reservation found with provided name.
assistant
No problem, thank you.
user
Thanks for your interest, have a pleasant day.
assistant