Hello, I am John Wilson.
user
Hello Wilson. How can I assist you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure John Wilson, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry John Wilson, no reservation has found under your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant