Hi.
user
Hello.
assistant
I am Nancy Hernandez.
user
How can I aid you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant