Hello.
user
Hello. How can I assist you?
assistant
I am trying to change my travel dates in the past ticket because my planned trip got postponed. Can you please help me in changing the ticket details?
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
I have reserved my past ticket with the name Justin White.
user
Justin White, we haven't found any reservation under your name in our database.
assistant
Oh! It is sad to hear from your end. Thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user