Hello.
user
Hello. How may I assist you today?
assistant
I'm Anna Campbell.
user
Nice to meet you Anna.
assistant
My holiday trip has been postponed. So, I would like to change my recent reservation which is under my name.
user
Sure, we are oblige to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us, have a great day.
assistant
You are welcome.
user