Hello.
user
Hello. How may I help you?
assistant
Katherine Perez here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you in cancelling your ticket. Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry, there are no reservations found on this name. Thank you for choosing our services.
assistant
Thank you for your information.
user