Hi.
user
Hello. How may I serve you at this moment/.
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, may I know your good name please?
assistant
Jacob Jackson here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user