Hello.
user
Hello, how may I assist you now?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Ok, please mention your name to check with your reservation status.
assistant
Sure, myself Karen Garcia.
user
Ok, give me a moment to check with availability.
assistant
Sure, I will wait for your response.
user
Karen Garcia, I am so sorry to say that, there is no flight reservation available by your name.
assistant
That's ok, no problem. May be my friend has been modified and I'm not aware of it. Thank you for the information.
user
Thank you for approaching our agency, have a nice day. Have a nice day.
assistant