Hi.
user
Hello, how may I support you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Sure, we are glad to assist you in that.
assistant
Thank you for considering my request.
user
For further proceeding may I know your name?
assistant
Katherine Parker here.
user
We found your reservation in airline database and successfully cancelled it.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us.
assistant