Hello,.
user
Hello, how can I help you?
assistant
Due to the sudden death of the chairman, My appointment has been cancelled. Can you help me in cancelling my recent reservation?
user
Sure, can you provide me your good name to continue further details.
assistant
I am Thomas Moore.
user
There is reservation found on your name.
assistant
Ok, please cancel my reservation.
user
Thank you, for reaching us.
assistant
Thank you for your service.
user