Hello.
user
Hello, how may I help you?
assistant
There are some curfews going on the place I wanted to visit, so I would like to cancel my reservation, can you please help me?
user
Sure, may I know your name?
assistant
My name is Helen Lewis.
user
OK, wait for a minute.
assistant
Ok.
user
Sorry Lewis, no reservation found on your name.
assistant
Ok, no problem with that. Thank you so much.
user
Thank you for approaching us.
assistant