Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to change the travel dates in my previous reservation?
user
Sure, please provide your name to check your ticket from our database.
assistant
Thank you for considering my request. My name is Laura Martinez.
user
We regret to inform you that there is no active reservation found on your name.
assistant
It's ok, not an issue with that. Thank you for checking the ticket status.
user
Thank you for contacting us.
assistant
You are welcome.
user