Hi.
user
Hello. How can I assist you today?
assistant
My business meeting got postponed, can you please help me in changing the reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
I am Benjamin Williams.
user
Please allow me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant