Hello.
user
Hello. What type of help that you are looking for?
assistant
Owing to an emergency I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you for accepting my request.
user
May I know your good name to check the ticket status please?
assistant
Yes, I am Kimberly Roberts.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry for the inconvenience, there is no active reservation with your name to cancel the ticket.
assistant
Ok, no problem. Thank you for your information.
user
You are most welcome. Thank you for consulting us.
assistant