Hello, I am Charles Anderson.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, we found your reservation. Shall I proceed it for cancelling?
assistant
Yes, you can proceed with cancellation.
user
Your reservation is cancelled successfully.
assistant
Thanks for the help.
user
Thanks for choosing our service.
assistant