Hello.
user
Hello.
assistant
I am Thomas Robinson.
user
Thomas, how can I aid you today?
assistant
I would like to change my existing reservation, can you please help me?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Thomas, there ate no flights reserved on your given name.
assistant
Ok, no issues. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant