Hello.
user
Hello, how can I assist you today?
assistant
Carolyn Baker here. I want your help in cancelling my recent reservation due some personal issues. Can you please help me in that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your patience. Sorry Baker, here there is no reservation have been found under your name in our records.
assistant
It's ok no problem, it might went wrong while booking.
user
Thank you for reaching us.
assistant
Anyway thank you for the information.
user