Hello.
user
Hello.
assistant
I'm Robert Scott.
user
How may I aid you today?
assistant
My scheduled examination date has been postponed. So, I would like to change my recent reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
I am sorry to say that, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user