Hello.
user
Hello, how can I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
I am Justin Davis.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant