Hi.
user
Hello. How may I assist you at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I will help you with that. Can you please provide your name to check your previous reservation?
assistant
My reservation was done in the name Shirley Turner.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok, fine. Thank you for informing me about my reservation.
user
Thank you for approaching us, have a great day.
assistant