Hello. I am Anna Harris.
user
Hello, how can I help you?
assistant
I need to change my recent reservation, as my exam got postponed. Please help me in changing?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name to change.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant