Hello.
user
Hello, how can I assist you for the day?
assistant
I am Paul Miller. Can you please help me in changing my reservation as the live cricket match which I have planned to watch got postponed due to heavy rains?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant