Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change my existing reservation as I have changed my trip plan?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Justin Martinez.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Ok.
user
Sorry to intimate that, no reservation is found with your credentials.
assistant
No problem, thank you for your information.
user
Thank you very much for contacting our agency.
assistant