Hello.
user
Hello, how can I help you today?
assistant
I am Jack Moore. I want to cancel my reservation, due to my health issues.
user
Ok, please wait for a moment.
assistant
Sure.
user
I found reservation with your name, shall I proceed to cancellation?
assistant
Yes, you can proceed to cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thanks for your good service.
user
Thanks for choosing us.
assistant