Hi.
user
Hello. How may I help you?
assistant
Myself Anna Wright, need to cancel my reservation booked recently, due to change in plan, can you please help me?
user
Sure, Anna Wright. I am here to help you, please wait a moment.
assistant
Ok, take your time.
user
Actually, there is no reservation found on your name.
assistant
Its ok, thank you for your information.
user
Thank you for contacting us.
assistant