Hello.
user
Hello, how may I support you today?
assistant
I would like to change me reservation, due to my grandfather's health issue. help me in changing my reservation.
user
Sure, let me know your good name please?
assistant
Steven Davis here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
No problem , thank you for your quick response.
user
Thanks for approaching us, have a nice day.
assistant