Hello.
user
Hello, how can I guide you for today?
assistant
I am Jessica Mitchell. I planned a trip to New York but because of financial issues, I want to cancel my reservation.
user
Please give me a minute, I will find your existing reservation under your name.
assistant
Ok.
user
Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for contacting us. Have a nice day.
assistant