Hello.
user
Hello.
assistant
I am Joshua Miller.
user
How may I render you at this moment?
assistant
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation  found on your name in our records.
assistant
Not an issue.
user
Thank you for choosing us.
assistant
Thank you.
user