Hello.
user
Hello, how may I help you?
assistant
I made a reservation earlier to go to holiday trip with my friends, due to some financial problems I want to change my reservation. Can you please help me with changing?
user
Sure, may I know your name?
assistant
My name is Christopher Hernandez.
user
Please standby.
assistant
Sure.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant