Hi.
user
Hello. May I know your name please?
assistant
My name is Samuel Anderson.
user
Samuel, how can I help you today?
assistant
I just want to cancel my reservation, so can you help me out?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure, please go ahead.
user
Samuel, there is no active reservation with your name in my database.
assistant
No issues. Thank you for your time.
user
You are welcome.
assistant