Hello, I am Ashley Rodriguez.
user
Hello, how may I help you today?
assistant
Due to sudden changes, my exams has been preponed. I want to change my reservation.
user
Sure, I will help you.
assistant
Can you please help me with it?
user
Ok, please wait.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thanks for choosing us.
assistant