Hi.
user
Hello, how may I support you?
assistant
I am Catherine Adams. Due to sudden changes in weather my cricket match has been cancelled.So I would like to cancel my recent reservation. Could you please help me?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We could not find any reservation by the name you gave.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for opting us.
assistant