Hello.
user
Hello.
assistant
Carolyn Clark here.
user
What type of service you are excepting from us?
assistant
Due to sudden health issue I am not able to travel in a flight on those dates. Can you please help me out with changing of my reservation to another date?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Clark please wait for a moment.
assistant
Ok, take your time.
user
Sorry Carolyn, there is no reservation found in our database, I think your previous reservation is not done before.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for consulting us.
assistant
Welcome.
user