Hi.
user
Hello, how can I help you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Let me know your name to check your reservation?
assistant
My name is Benjamin Anderson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant