Hello.
user
Hello.
assistant
My name is Carolyn Clark.
user
How can I assist you today?
assistant
I would like to change my existing reservation as I have a meeting to attend on my journey dates. Can you help me?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Its ok, thank you for the information.
user
Welcome, have a great day.
assistant