Hello.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation which was reserved in the last week, Would it be possible to change my existing reservation?
user
Yes, I can help you with that. May I know your good name please?
assistant
I am David Moore.
user
Please wait for a while.
assistant
Sure.
user
David Moore, there is no active reservation found under name to do modifications in that.
assistant
No worries, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant