Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, will you mention the name for checking the reservation?
assistant
Myself Mary Thompson.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting, there is no previous reservation found under your name.
assistant
Ok, fine not an issue. Thank you for checking.
user
Welcome, have a great day.
assistant