Hello.
user
Hello, how can I guide you today?
assistant
I am Emma Baker.
user
Welcome to our flight booking agency.
assistant
I would like to change my reservation as I am leaving for family trip, can you please help me out?
user
Can you please hold on for a moment.
assistant
Sure.
user
Sorry to tell you, there is no reservation found by your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing our services. Have a nice day.
assistant