Hello, myself Matthew Hall.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Ok, please wait for a while I will check and let you know about your reservation status.
assistant
Thanks, I will wait for your response.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, I did not find any active reservation on your name to cancel.
assistant
It's ok, thank you for the information.
user
Most welcome.
assistant