Hi.
user
Hello, how may I aid you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, my name is Scott Garcia.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting there is no active reservation found on your name in the database.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant