Hi.
user
Hello.
assistant
I am Laura Thomas.
user
How may I help you today?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
That's Fine. Thank you.
user
Thank you for choosing us.
assistant