Hello.
user
Hello. How may I aid you?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you out with that.
assistant
Thank you for accepting my request.
user
May I know your name to check your previous reservation status?
assistant
Myself Scott Garcia.
user
Ok, please give me a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation found on your name in our records to modify.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant