Hello.
user
Hello, how may I be of your assistance?
assistant
I am Carol Thompson. I want to cancel my reservation due to heavy rainfall at my place, can you cancel my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a minute, I will get back to you with current status.
assistant
Sure.
user
We found a reservation on your name and we cancelled it successfully.
assistant
Thank you.
user
Thanks for reaching us.
assistant