Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to my official meeting trip got postponed.
user
Sure, can I know your name please?
assistant
Can you help me for this one? Sure, Betty Turner here.
user
Sorry, no reservation found on your name in our portal.
assistant
No issues, thank you for the information.
user
Thank you for contacting us.
assistant