Hello.
user
Hello. How may I help you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, please provide your name.
assistant
My name is Kimberly Miller.
user
Sure, please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation found under your name.
assistant
Not a big problem, anyway thank you for the information.
user
Most welcome.
assistant