Hello.
user
Hello, how can I help you today?
assistant
I am Ronald Anderson. I want to cancel my recent reservation due to heavy rainfall, can you help me in cancel reservation?
user
Sure, we are here to help you. Please wait for moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant