Hello.
user
Hello, how may I assist you?
assistant
Nancy Taylor here. I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me with this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, not an issue. Thank you for the information.
user
You are welcome.
assistant