Hello.
user
Hello. How can I serve you today?
assistant
I am Amanda Gonzalez. I need to cancel my recent reservation due to postpone of my seminar. Could you please help me in doing that?
user
Sure,please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No worries, thank you for your information.
user
Thank you for opting us.
assistant