Hi.
user
Hello, how may I aid you?
assistant
I am Williams Gonzalez.
user
Ok.
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, please hold on for a moment.
assistant
Sure.
user
Williams, sorry to intimate, no reservation is found on your name in our database.
assistant
Ok, no problem.
user
Thank you, have a good day.
assistant
Thanks for your information.
user