Hello.
user
Hello, what sort of help are you seeking from us?
assistant
I want to change my existing reservation due to health issues, can you please help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Donald Edwards.
user
Thanks for providing your name, Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
Thanks for remaining so positive, We are sorry to say that there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thanks for choosing us, wish you a great day.
assistant