Hi.
user
Hello.
assistant
I'm Betty Baker.
user
How may I aid you today?
assistant
I have planned a trip to Boston but I got a mail from a top software company to attend an interview on that date, please cancel my ticket.
user
Sure, I will help you in cancelling reservation.
assistant
Thank you, please do that.
user
Just give me a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available on your name Betty Baker.
assistant
That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you for reaching us, have a nice day.
assistant