Hello.
user
Hello, how can I assist you?
assistant
Please help me to change my recent reservation.
user
Sure, may I know your name to check your reservation from our database?
assistant
Kimberly Phillips.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name.
assistant
Thank you for your information.
user
Thank you for contacting us.
assistant