Hello.
user
Hello. How may I support you?
assistant
 I am Dennis Lopez want to change my reservation due to heavy snow storm. Can you help me in changing?
user
Sure, I am here to help you. Please, standby.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Please, share the new journey dates.
assistant
My travel dates are 01/08 and 01/10.
user
Let me know your source and destination points?
assistant
I will depart from NY-LGA to TX-IAH.
user
Give me a  minute, I will let you know the flight availability.
assistant
 Ok.
user
Thanks for your time, there are no flight found with your requirements. Thank you for approaching us.
assistant