Hi.
user
Hello, how may I support you?
assistant
I wan to cancel my reservation. Can you please be my helping hand?
user
Sure, may I know your name to check the current status and revert to you.
assistant
Sure, Anthony Moore is my name.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation by the name you provided.
assistant
That's ok, thanks for your information.
user
Thank you for choosing us.
assistant