Hello.
user
Hello. How may I help you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you with that. Can you please tell me your name?
assistant
My name is Brian Collins.
user
Ok, please give me a minute.
assistant
Sure, take your own time.
user
Sorry to intimate you that, there is no active reservation found with your name to cancel.
assistant
Ok, not an issue. Thank you for providing information.
user
My pleasure. Thank you for consulting us.
assistant