Hello.
user
Hello, how may I assist you today?
assistant
Due to some health issue, I want to change my existing reservation. Can you please help me with this?
user
Sure, can I know your name?
assistant
I am Benjamin Campbell.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant