Hello.
user
Hello, how may I abet you?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my reservation. Can you help me with this?
user
I am sorry for that. Sure, I will help you. May I know your good name please?
assistant
Sure, I am Ruth Lee.
user
Please be on hold. Thanks for waiting, but there is no reservation found on your name.
assistant
Sure. Ok, Thank you for providing information.
user
Thank you for connecting with us.
assistant