Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I will do that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Nancy Hernandez.
user
Please wait for a while.
assistant
Sure.
user
We didn't find any reservation on your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you.
assistant