Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
May I know your name please?
assistant
Jessica Mitchell.
user
Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel.
assistant
That's Fine. Thank you for the information.
user
Thank you for reaching us.
assistant