Hello.
user
Hello.
assistant
Mary Garcia here.
user
How may I assist you Mary?
assistant
By mistakenly, I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Ok.
user
Please hold on a moment to check your previous reservation status.
assistant
Ok, take your time.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Anyway, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant