Hello.
user
Hello.
assistant
My name is Dorothy Adams.
user
How can I assist you today?
assistant
Owing to an emergency, I would like to cancel my journey. Can you please cancel my reservation?
user
Sure, I am very glad to help you. Sorry Adams, no reservation found under your name on your desired route.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant