Hello.
user
Hello, how may I assist you?
assistant
I am Jerry Adams here. Actually, I want to cancel my recent reservation due to some problems, can you please help me?
user
Sure, please wait for a moment.
assistant
Its ok, take your own time.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
No problem, thank you for your service.
user
Thank you for contacting us.
assistant