Hi.
user
Hello. How can I help you today?
assistant
I am planning to change my travelling dates, so can you help me to change my reservation?
user
Sure, i will help you in changing, please hold on for a moment to check your reservation status. May I know your name please?
assistant
My name is Catherine Moore.
user
Moore, I did not find any active reservation with your name in my database.
assistant
Ok, thank you for your time.
user
It's my pleasure.
assistant