Hello, I am Donna Young.
user
Hello, how may I assist you?
assistant
Due to an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, please wait a moment I'll check the details of your reservation and revert you.
assistant
Sure.
user
Sorry, I didn't found any details in my database regarding your reservation.
assistant
Ok, no issues.
user
Thanks for availing us, have a pleasant day.
assistant
Thanks for the help.
user