Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation as my plan to Denver got cancelled due to bad weather. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know your good name please?
assistant
Sure, my name is Alexander Anderson.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant