Hi.
user
Hello.
assistant
Myself Kathleen Harris.
user
How can I benefited to you?
assistant
Please help me out in changing my existing reservation, as I have to take my mother to hospital on my existing journey dates.
user
Sad to hear. I will surely help you. Give me a moment, Kathleen.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found under your name.
assistant
That's ok, no issues.
user
Can I help you with anything else?
assistant
No, thank you for the information provided.
user
Thank you for choosing us.
assistant