Hello. I am Nicholas White.
user
Hello, how may I assist you for the day?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, I am glad to help you. Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, we are sorry to inform you that no reservation was found on your name to cancel.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant