Hello.
user
Hello, how may I assist you for today?
assistant
I am Anthony Smith. Can you aid me in cancelling my reservation?
user
Sure, I will help you with that Smith. Please wait for sometime, while I will check the active reservations with your name in our data base.
assistant
Sure, I will wait for your response.
user
Sorry to say this Smith, there are no active reservations with your name to cancel.
assistant
No issues. Thank you for checking.
user
You are welcome, thank you for reaching out here.
assistant
You are welcome.
user