Hello. My name is Stephanie Perez.
user
Hello Stephanie. How may I assist you?
assistant
 need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
user
Sure, hold on for a moment. Your ticket is successfully cancelled.
assistant
Thank you for your help.
user
Thank you, have a good day.
assistant