Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, can you provide me your name?
assistant
I am Scott Johnson.
user
Give me a moment.
assistant
Sure.
user
Scott Johnson. I regret to inform that there is no reservation by your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant