Hello.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Donna Martinez.
user
Please wait a moment.
assistant
Ok.
user
Donna Martinez, no reservation has been found on your name in our records.
assistant
Not an issue, thank you for the information.
user
Thank you for approaching us.
assistant