Hello, Shirley Thomas.
user
Hello, how may I best support you?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, we are here to help you. Please give me a moment.
assistant
Ok.
user
Thanks for your patience. There was no reservation found with your name.
assistant
Not an issue, thank you for your information.
user
Thank you for choosing our service.
assistant