Hi.
user
Hello, how may I help you today with our services?
assistant
I made a reservation earlier in this week to give a seminar, but my seminar has been postponed. Can you please modify my reservation?
user
Sure, I can modify as per your request. Let me know your name to check the status of your reservation?
assistant
Please check the reservation on the name of John Wilson.
user
OK. Sorry, no reservation has been registered with us on your name.
assistant
Thank you.
user
Thanks for communicating with us, have a good day.
assistant