Hello.
user
Hello, how may I best serve you?
assistant
I am Kathleen Williams. As my interview got postponed, I need to change my reservation. Can you please help me?
user
Sure, please wait for moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem.
user
Thank you for opting us.
assistant
Thank you.
user