Hello.
user
Hello. How can I assist you?
assistant
I am Daniel King. I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry Daniel, I couldn't find any reservation on your name.
assistant
Ok, it's fine. Thank you for your information.
user
You are welcome.
assistant