Hi.
user
Hello. How can I aid you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know your name please?
assistant
I am Joshua Jackson.
user
Just give me a moment.
assistant
Sure.
user
Unfortunately we did not find any reservation on your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant