Hello.
user
Hello. How may I assist you?
assistant
My business meeting has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you out. May I know your name please?
assistant
Rachel Evans here.
user
Wait a moment please.
assistant
Sure.
user
Rachel Evans, we haven't found any reservation under your name in our database.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant