Hello.
user
Hello, How can I serve you?
assistant
Can you please help me to change my reservation as my exams was postponed?
user
Sure, may I know your name?
assistant
Myself Deborah Adams.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem. Thank you so much.
user
Thanks for reaching us.
assistant