Hello.
user
Hello, how may I help you?
assistant
Due to some personal work, I want to change my existing reservation. Can you please change my reservation?
user
Sure, may I know your name please?
assistant
Sure, I am Stephanie Martinez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing us.
assistant