Hi.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to some personal issues. So can you help me with cancellation of my reservation?
user
Sure, I will help you. May I know your name please?
assistant
I am Emily Martin.
user
Please wait a moment.
assistant
Sure.
user
Emily Martin, no reservation has been found on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant