Hello,. I am Emily Wright.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation as my trip got cancelled.
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant