Hello.
user
Hello, how may I assist you today?
assistant
Brian Young here. I want to change my existing reservation due to some bad weather conditions. Can you help me in that?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us, we hope to serve you again.
assistant