Hello.
user
Hello, how can I serve you?
assistant
I am Barbara Harris want to cancel my reservation owing an emergency. Can you help me in cancelling?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
 Thank you.
user
Thanks for reaching us, have a nice day.
assistant