Hello.
user
Hello. How can I assist you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I'll help you. Please wait for a while. May I know your good name please?
assistant
My previous reservation has done with the name Andrew Phillips.
user
I found your reservation and I have successfully cancelled it.
assistant
Thank you for cancelling my reservation, I appreciate your work.
user
Thank you for choosing us.
assistant