Hi.
user
Hello. How can I help you?
assistant
I am Justin Thomas, I want to change my reservation due to some issue with the destination point.
user
Ok, please wait for a moment.
assistant
Ok, sure take your time.
user
Sorry, I did not find any reservation on your name.
assistant
It's ok, anyway thank you for the information.
user
My pleasure, have a good day.
assistant