Hi.
user
Hello. How can I help you now?
assistant
Actually, I want to cancel my reservation due to heavy floods, can you please help me in this intent?
user
Sure, I will help you with that intent. May I know your name please?
assistant
Thank you. Sure, my name is Jessica Brown.
user
Sorry Jessica, there is no reservation found on your name.
assistant
That's ok, anyways, thank you for your service.
user
Thank you for approaching us, have a nice day.
assistant