Hello.
user
Hello, How can I assist you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, May I know your name?
assistant
Myself Matthew Young.
user
Please wait a moment.
assistant
Sure.
user
We have found a reservation on your name, Shall I cancel it?
assistant
Thank you for cancelling my reservation.
user
Your ticket has been cancelled.
assistant