Hello.
user
Hello, what kind of service do you need?
assistant
I just want to cancel my reservation due to heavy rains at my destination place, so please help me in this.
user
Sure, may I know your name?
assistant
Sure, my name is Emily Hill.
user
Give me a minute, let me check the reservation list.
assistant
Sure.
user
We could not find any reservation on your name.
assistant
No problem, thanks for your support.
user
Thank you.
assistant