Hello, Carolyn Rodriguez here.
user
Hello. In what way I can assist you?
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
user
Sad to hear that your trip got cancelled. Because there is no reservation on your name.
assistant
Oh1 Its fine, it may have cancelled by my friends, thank you for information.
user
Thank you for reaching out here.
assistant