Hi.
user
Hello, how can I help you today?
assistant
Can you change my reservation please?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Joseph Baker.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, take your time.
user
Thank you for the waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, thank you for checking.
user
Thank you for visiting us.
assistant