Hello.
user
Hello,.
assistant
I am Charles Perez.
user
How can I amend you today?
assistant
I need to change my recent existing reservation due to postpone of my marriage.
user
Ok.
assistant
Could you please help me in doing that?
user
Sure, we will help in changing your reservation. Please, stay online.
assistant
Sure.
user
Thanks for waiting. There is no reservation exist with your name Charles Perez.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant