Hello.
user
Hello. How can I assist you today?
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
user
Sure, I will help you with changing the reservation. Please provide me your good name for verification.
assistant
Myself Donna Martin.
user
Ok, please give me a moment to check previous reservation status.
assistant
Ok.
user
Thank you for waiting. Sorry Donna, there is no reservation found under your name. Thank you for choosing us.
assistant
Ok, that's fine.Thank you for the information.
user
Most welcome. Have great day.
assistant