Hello.
user
Hello.
assistant
I am Anna Scott.
user
How may I amend you today?
assistant
I am having some important work on the date I have booked the ticket previously, Can you help me to cancel my ticket?
user
Sure, I can help you, please wait.
assistant
Sure.
user
Thanks for your time. But no seat is reserved under your name to proceed further.
assistant
Ok, thank you for your information.
user
Thank you for reaching us, Have a nice day.
assistant