Hello, my name is Katherine Martinez.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok, I will wait for your response.
user
Katherine, there is no reservation found under your name to do cancellation.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant