Hello.
user
Hello. How can I assist you?
assistant
My name is Carolyn Taylor. Can you please help me in cancelling my recent reservation?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Ok.
user
Taylor, there is no any active reservation with your name in my database.
assistant
That's ok, thank you for the information.
user
It's my pleasure.
assistant