Hello.
user
Hello.
assistant
I am Kimberly Wilson.
user
How can I assist you today?
assistant
I would like to cancel my reservation as I am having Semester exams on those dates, can you please help me out?
user
Sure, I will help you on that.
assistant
Ok.
user
Please give me a moment for checking your reservation satatus.
assistant
Sure.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Ok no problem, thank you for checking.
user
Welcome, have a great day.
assistant