Hello. I am Joshua Phillips.
user
Hello, how can I help you Phillips?
assistant
I would like to change my existing reservation, due to heavy rainfall my horse riding has been postponed. Could you please help me in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, no reservation in done on the name of Joshua Phillips.
assistant
Ok, not a problem.
user
Thank you for reaching us. Have a nice day.
assistant
Thank you for your information.
user