Hello.
user
Hello. How can I help you today?
assistant
Can you help me in changing my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please.
assistant
I am Amanda Jackson.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant