Hello, I am Scott Thomas.
user
Hello, how may I serve you today?
assistant
I need to cancel my reservation due to bad weather at my place. Can you help me with it?
user
Sure, just a moment I will check and let you know.
assistant
Sure.
user
Thanks for your time, we found a reservation with this name. May I proceed with the cancellation?
assistant
Go ahead with the cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for your service.
user
Thank you.
assistant