Hello.
user
Hello. How can I help you?
assistant
I have planned a trip to attend a meeting but suddenly the meeting got postponed, can you please help me with flight ticket changing process?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Thank you for considering my request and my name is Stephanie Clark.
user
Thank you. Please wait for a while.
assistant
Sure, I can wait.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Not a problem with that one, thank you for your immediate help.
user
Thank you for reaching us.
assistant
Welcome.
user