Hello.
user
Hello, how can I aid you today?
assistant
 I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, we are glad to assist you in that.
assistant
Thank you.
user
May I know your name for proceeding further.
assistant
Michael Robinson here.
user
We found your reservation and cancelled successfully.
assistant
Thank you so much.
user
Thanks for reaching us.
assistant