Hi. Elizabeth Brown here.
user
Hello, how may I assist you?
assistant
I want you to cancel my ticket, because our seminar has been cancelled due to technical issues.
user
Sure Brown, please wait a moment.
assistant
Ok, take your own time.
user
Sorry Brown, there is no reservation found on your name.
assistant
That's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for searching.
user