Hello.
user
Hello. Hoe can I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip dates. Can you help me with that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
I am Brian Turner.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thank you for your response.
user
Welcome, have a nice day.
assistant