Hello.
user
Hello. How may I help you?
assistant
Due to sudden change in my plan, I would like to cancel my reservation. Please help me with that.
user
Sure, Firstly may I know your name?
assistant
Well, my name is Kevin Lee.
user
No reservation found on your name Mr.Kevin Lee.
assistant
That's fine.
user
Thank you.
assistant
Thank you for the information.
user