Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, may I know your name to check your reservation from our database?
assistant
Myself Nicholas Lee.
user
We regret to inform you that there is no reservation found on your name to cancel.
assistant
That's ok, thank you for the information.
user
Thank you for opting us.
assistant