Hi.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Benjamin Green.
user
Please wait while I'll check your reservation status.
assistant
Ok.
user
Benjamin Green, there is no active reservation found under your name to do cancellation.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant