Hello. My name is Sarah Collins.
user
Hello, what help do you need from us?
assistant
I want to cancel my reservation, due to some health issue.
user
Ok, can you please give me a moment?
assistant
Ok, take your time.
user
Sorry Sarah, there is no reservation with your name in our database.
assistant
That's ok, thank you for checking.
user
You are most welcome. Thank you for connecting with us.
assistant
Welcome.
user