Hello.
user
Hello. How may I help you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
Can I know your good name?
assistant
Sarah Collins.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database. Thank you for approaching us.
assistant
Not an issue, thank you for the information.
user