Hi,.
user
Hello,.
assistant
I am Brian Smith.
user
How may I assist you?
assistant
I just want to cancel my recent reservation due to ongoing tornado at my destination point. Can you help me?
user
Sure, please wait a while.
assistant
Ok.
user
Thanks for your time.
assistant
My pleasure.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thanks for your prompt response.
user
Thanks for your presence.
assistant