Hi.
user
Hello, how may I help you?
assistant
Can you aid me in cancelling my recent reservation as I met with an accident?
user
Sure, please share your good name?
assistant
I am Susan Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Its ok, thank you.
user
Thank you for choosing us.
assistant