Hello.
user
Hello. How can I aid you today?
assistant
Can you help me to change a reservation which I had done on the name Helen Walker?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok, please take your own time. Thank you for the positive response.
user
Sorry Helen Walker, there are no flights reserved on your given name formerly.
assistant
Ok, that is not a problem. Thank you for choosing our agency.
user
Welcome, thank you for choosing us. Have a great day.
assistant