Hello.
user
Hello. How may I help you?
assistant
I am looking for some one help in my ticket cancellation, can you please help in that one?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check the status?
assistant
Sure, I have reserve the ticket on my name James Young.
user
Please give me a minute.
assistant
Sure.
user
James, there is no reservation found with your details.
assistant
Ok, it's alright. Thank you for your search and help.
user
Thank you for choosing us.
assistant