Hello.
user
Hello. How can I aid you?
assistant
I am Samuel Martin. I want to cancel my reservation due to sudden demise of my uncle.
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
Thanks for your time. We found a reservation by your name. Shall I proceed it for cancellation?
assistant
Please cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you.
user
Thank you for approaching us.
assistant