Hello.
user
Hello.
assistant
I am Nicole Garcia.
user
Nicole Garcia, how may I assist you today?
assistant
I am planning to change an exiting reservation, due to health issue. Can you please help me out?
user
I am sorry to hear that, I will help you. Please help me a minute.
assistant
Sure.
user
Nicole Garcia, I regret to inform you that there is no reservation done on your name.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us. I pray for your speedy recovery.
assistant