Hi, I am Mark Williams.
user
Hello. How can I serve you today?
assistant
I am planning to do my birthday shopping in New York, EWR.
user
Ok.
assistant
Ca you please book a flight ticket from Houston, HOU?
user
Sure. Do you prefer direct flight or connecting flight?
assistant
I prefer connecting flight.
user
Let me know your trip dates to check the flights.
assistant
My schedule dates are 03/28 to 03/30.
user
Please, wait.
assistant
Sure.
user
Sorry, there were no flights available for you due to the route which you are travelling has blocked.
assistant
It's ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant