Hello.
user
Hello.
assistant
I am Joshua Rodriguez.
user
Joshua, how may I render you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I can change your reservation. Please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, not an issue. Anyways thank you for the information.
user
Thank you for reaching us.
assistant