Hello.
user
Hello. How may I help you?
assistant
I am Betty Roberts, want to alter my recent reservation due to some personal problem. Please help em out with that.
user
Sure, please wait a moment. I will check and let you know.
assistant
Ok.
user
Sorry Betty, there is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Most welcome.
assistant