Hello.
user
Hello. How can I serve you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Ok.
assistant
Can you help me?
user
Sure. May I know your good name?
assistant
Scott Davis here.
user
Please, wait.
assistant
Ok.
user
There is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for choosing us.
assistant