Hello, I am Jacob Hernandez.
user
Hello, Jacob. Which service are you looking for today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in this?
user
Sure, I can help you with that. Let me check with your details and I will revert to you.
assistant
Sure.
user
Jacob, sorry to inform you that I didn't found any reservation under your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for reaching us.
assistant