Hello, I am Sharon Gonzalez.
user
Hello. How can I serve you?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, we arehere to help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us.
assistant
Thank you.
user