Hello.
user
Hello, how can I assist you?
assistant
Due to some personal issues, I can not make my journey. Can you please cancel my recent reservation?
user
Sure, I will help you with that. May I know your good name please?
assistant
My name is Alexander Davis.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant