Hi. I am Betty Edwards.
user
Hello, how can I aid you for today Betty Edwards?
assistant
Can you help me in changing my recent reservation, as my business meeting is postponed?
user
I am here to help you with that Betty Edwards.
assistant
Ok.
user
I regret to say this Betty Edwards, there is no active reservation with your name to change.
assistant
That's ok, thank you.
user
You are welcome, thank you for reaching us.
assistant