Hello.
user
Hello, how may I aid you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Michael Turner.
user
Ok, please wait a moment I will check your complete reservation details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user