Hi.
user
Hello. What can I do for you at this moment?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Gregory Wright.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant