Hi.
user
Hello. How can I help you?
assistant
Myself Ronald Hernandez, can you help me with the flight ticket change which I did last week?
user
Yes, I can help you. Can you share me your travelling dates?
assistant
Ok, thank you. Please check the reservation is available or not.
user
Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant