Hello.
user
Hello. How can I assist you today?
assistant
I am Nicholas Anderson. I want to change my exiting reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, will you please give me a moment?
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Welcome, have a great day.
assistant