Hello.
user
Hello. How can I aid you now?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Ok.
assistant
Can you please help me?
user
To change your reservation, help me with your name please.
assistant
I am Gregory Nelson.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for connecting us.
assistant