Hi. I am Stephen Baker.
user
Hello, what can I do for you today?
assistant
Due to heavy rainfall my basketball tournament has been postponed, I would like to change my existing reservation. Could you please avail me?
user
Sure, we are glad to aid you. Please wait for a few minutes, to check the status of your reservation.
assistant
Sure.
user
Thanks for your time, we are sorry to say that no reservation was found on your name in our database.
assistant
Ok, no issues. Thank you for your valuable information.
user
Thank you for consulting us.
assistant