Hello.
user
Hello. How may I aid you?
assistant
Myself Susan Scott. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait a minute.
assistant
Thank you for accepting my request.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome.
assistant