Hello.
user
Hello.
assistant
I want to cancel my recent reservation. Could you help me with that?
user
How may I serve you at this moment?
assistant
I want to cancel my ticket.
user
Sure, may I know your good name please?
assistant
Laura Harris.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant