Hi.
user
Hello, how may I serve you?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my existing reservation.
user
Sure, I will help you. Please provide the name on which ticket was reserved.
assistant
Sure, Christine White here.
user
Sorry, there is no reservation existing on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
You are welcome, have a nice day.
assistant