Hello.
user
Hello, how may I assist you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, may I know your good name please?
assistant
My name is Jennifer Carter.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for opting us, have a nice day.
assistant