Hello.
user
Hello. How may I aid you?
assistant
Can you please assist me with my flight ticket changing process that I am unable to travel on those dates?
user
Sure, may I know your name?
assistant
Thank you for considering my request and my name is Kimberly Thomas.
user
Sorry, no reservation found on your name.
assistant
No issues with that one, thank you for checking my reservation status.
user
Thank you.
assistant
You are welcome.
user