Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
Myself Jason Phillips.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant