Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation due to sudden change in my trip dates. Can you help me with that?
user
Sure, we are here to help you to change it. To proceed further, may I know your name?
assistant
Thank you. I am Virginia Parker.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant