Hello.
user
Hello.
assistant
I am Emily Anderson.
user
How may I assist you?
assistant
I need cancel my reservation, can you help me out please?
user
Ok, please wait a moment I will check the reservation records.
assistant
Ok.
user
The reservation is found on the name you provided and the cancellation is done.
assistant
That's ok, not an issues. Thank you for your help.
user
Thank you for availing our service.
assistant