Hello.
user
Hello.
assistant
Will you provide the service of changing the existing reservation?
user
Yes, we do provide changing reservation service also.
assistant
Due to miscommunication between me and my friend, I have reserved the ticket to Dallas. Can you please change my existing reservation to Austin?
user
Sure, please let me know your good name, so that I will check your reservation is existing or not.
assistant
Previously, I have made the reservation with the name George Martin.
user
Fine, give me a couple of seconds to check your reservation status.
assistant
Sure, take your own time. I will wait for your response.
user
Thank you for your patience, there is no reservation found active under your name to do modifications in that.
assistant
Oh! Seems like something went wrong while making the reservation previously.
user
Yes, may be that's the reason.
assistant
Anyway, thanks for providing information. Happy with your service.
user
It's my pleasure, thank you for utilising our service. Have a great day.
assistant