Hello.
user
Hello. How may I help you?
assistant
I am Patricia Hill. Due to sudden change of my business meeting because of some technical problem, I need to change my reservation. So, can you help me with that?
user
Ok, please wait a moment let me check your reservation status.
assistant
Sure.
user
Sorry to inform you, there is no reservation found on your name to change it.
assistant
Ok, thank you for providing information.
user
Welcome Patricia Hill.
assistant