Hi.
user
Hello.
assistant
I am Ronald Thompson.
user
How can I help you?
assistant
Can you help me in booking from IAD to OAK?
user
Can you  please tell your travelling dates?
assistant
My travelling dates are 11/25 to 11/27.
user
For your destination I found a direct flight. Shall I proceed with it?
assistant
You can book it.
user
Your reservation is confirmed with flight 1019 and it is Southwest airline.
assistant
Thank you for helping.
user
Thank you and have a nice day.
assistant