Hello.
user
Hello. How can I assist you?
assistant
I am Emily Adams. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please give me a minute.
assistant
Sure, take your own time.
user
Sorry Adams, there is no flight available on your name.
assistant
That' s fine, thank you for your help.
user
You are welcome.
assistant