Hi.
user
Hello. How can I serve you today at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, on which name your ticket has been reserved?
assistant
I am Patricia Lee.
user
Just hold on a moment.
assistant
OK.
user
We did not find any reservation on your provided name in our data.
assistant
Not an issue, thank you for your information.
user
Thank you for opting us.
assistant