Hello.
user
Hello.
assistant
I am Susan Perez.
user
How can I assist you?
assistant
I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?
user
Sure, I will help you with this. Susan Perez, there are no active reservation found under your name in our database.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant