Hello, I am Janet Garcia.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you help me with cancellation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, not an issue. Thanks for your assistance.
user
Thanks for opting us.
assistant