Hello.
user
Hello. How can I aid you?
assistant
Can you please help me in changing my existing reservation to Seattle? As my meeting got postponed at Seattle.
user
Sure, may I know your name to check for the status.
assistant
My name is Edward Turner.
user
Please allow me a moment to check for your status.
assistant
Sure, take your own time.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant