Hello.
user
Hello. How can I help you today?
assistant
I have already reserved my ticket, but right now I want to cancel that reservation.
user
Ok. But I did not found any reservations with your name. May I know your name?
assistant
I am Mark Clark.
user
Clark, anything else to help you.
assistant
Thank you for checking.
user
It's my pleasure Clark. Have a good day.
assistant