Hello.
user
Hello. How may I help you?
assistant
I am David Robinson. I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Ok, please wait for a while I will be back with your current status of reservation.
assistant
Sure, I will wait.
user
Thanks for your time, there is no reservation found with your name in our database.
assistant
That's fine, thank you for your information.
user
Thanks for choosing us.
assistant