Hi.
user
Hello. How can I assist you today?
assistant
Please help me out in cancelling my recent reserved ticket.
user
Sure, will you mention your name for checking the reservation status?
assistant
John Thompson is my name.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
That's ok, thank you.
user
Welcome, have a great day.
assistant