Hello.
user
Hello, how may I help you today?
assistant
I an Sharon Hall, I want to change my reservation as my plan to visit my friend is postponed. Can you help me with that?
user
Sure, I will help you. Please stay for some time.
assistant
Sure.
user
Sorry, there was no reservation found.
assistant
Ok, thank you for the information.
user
Thanks for availing us.
assistant