Hi.
user
Hello, how can I help you today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your good name?
assistant
Sure, my name is Brenda Turner.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant