Hello.
user
Hello.
assistant
I am Carol King.
user
How can I assist you for the day?
assistant
I want to cancel my recent reservation, due to same issues. Can you please cancel it?
user
Sure, we are here to help you with this.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Ok, sure.
user
There is no active reservation found with your name in our database to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a safe day.
assistant