Hello.
user
Hello.
assistant
Nancy Collins here.
user
What type of service you are expecting from us?
assistant
Can you please help me with cancelling my reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry to say that, there is no reservations found on your name in our records.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user