Hello.
user
Hello.
assistant
I am John Wright.
user
How may I guide you today?
assistant
I want to cancel my recent reservation because my brother marriage was postponed, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check the flights on your route. Please wait a moment to check your previous reservation.
assistant
Ok, take your own time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us, have a great day.
assistant