Hello.
user
Hello, how may I assist you?
assistant
Can you please assist me with changing my previous reservation now?
user
Sure, may I know your good name?
assistant
My name is Katherine King, please check with my booking status.
user
Please wait.
assistant
Ok, I will be waiting for your response.
user
There is no reservation found on your name.
assistant
Oh! That's very sad to know. Thank you for checking anyways.
user
Thank you for choosing us.
assistant
Most welcome.
user