Hello.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my recent reservation, can you help?
user
May, I know your good name?
assistant
Myself Christopher Thomas.
user
Please wait for a moment.
assistant
Sure, I will be waiting.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant