Hello, I am Rebecca Perez.
user
Hello, Rebecca Perez. How can I assist you today?
assistant
As my schedule of an business trip got  cancelled, I want to cancel my reservation. Can you help me in that?
user
Sure, we are here to help you. Please wait I will check and let you know the availability.
assistant
Sure.
user
Sorry to say that there is no reservation found in your given name.
assistant
Ok, Thank you for your information.
user
Thank you for reaching us.
assistant