Hello.
user
Hello. How can I assist you at this moment?
assistant
Rachel Rodriguez here. I would like to change my previous booking due to my office work, can you help me out?
user
Sure Rachael, I will help you with that.
assistant
Thank you for your positive response.
user
Please wait a moment to check your reservation status.
assistant
Ok, I will be waiting for your response.
user
Sorry Rachel Rodriguez, no reservation has found under your name to change.
assistant
Oh! That's very sad to hear from your side, thank you for checking anyways.
user
Thank you for choosing us, have a good day.
assistant
You are most welcome.
user