Hello.
user
Hello, How can I assist you?
assistant
I want to cancel my recent reservation, due to bad weather conditions. Can you please help me to cancel my recent reservation?
user
Sure, May I know your name?
assistant
Thank you for the response. Melissa Moore is my name.
user
Please wait a moment.
assistant
Ok, sure.
user
We have found a reservation on your name, Shall I cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for the help.
user
Thank you for opting us.
assistant