Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I am glad to help you in flight ticket cancellation process.
assistant
Thank you.
user
May I know your name for checking your reservation status?
assistant
Yes, I am Janet Collins.
user
Ok, I have checked with your name in our portal but it is showing that there is no booking done on the name that you have mentioned us for checking.
assistant
Ok, not a problem. Thank you for your information.
user
You are most welcome.
assistant