Hello.
user
Hello.
assistant
I am George Clark.
user
How can I aid you?
assistant
I need to amend my reservation, can you help me out?
user
Sure, please allow me a moment to check for your status is active or not.
assistant
Ok, make it fast.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to change it.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant