Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me to cancel my reservation as my schedule got cancelled?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
Can you please share your good name?
assistant
Sure, my name is Sarah Smith.
user
Please hold on.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, do cancel my reservation.
user
Your flight ticket has been cancelled.
assistant
Thank you for your kind service.
user
Thank you for reaching us.
assistant