Hello.
user
Hello, good evening.
assistant
Good evening.
user
What can I do for you?
assistant
My business trip has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, may I know your name to check your reservation details?
assistant
Sure, my name is Kathleen Thompson.
user
I found your reservation and I have successfully cancelled that.
assistant
Thank you for your help.
user
Thank you so much for reaching us.
assistant