Hello. I'm Gary Phillips.
user
Hello, how can I guide you for today?
assistant
My holiday trip has been cancelled. So, I would like to take cancel my reservation. Can you please help me with that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user