Hello.
user
Hello. How can I assist you?
assistant
My name is Patricia Wright. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Yes, I can help you. Give me a moment.
assistant
Thank you, sure take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant