Hello, I am Timothy Wilson.
user
Hello, how may I aid you?
assistant
Can you change my reservation which I did recently?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, I will wait.
user
Sorry Wilson, there is no active reservation on your name in our data base.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant