Hello.
user
Hello. How may I aid you today?
assistant
I am Timothy Garcia, can you help me to change my reservation?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure, please check my details in our records.
user
Garcia, I did not find any reservation with your name in my database.
assistant
Ok, thank you for your time.
user
Thank you for reaching us.
assistant