Hello.
user
Hello. How may I address you today?
assistant
I made a reservation for special trip and got a direct flight but now I want change a reservation with a connecting flight. Can you please help me to change an existing reservation?
user
Sure, please let me know your name to check the reservation status.
assistant
Larry Robinson is my name.
user
Wait a moment.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, no problem.
user
Thanks for choosing us.
assistant
Thanks for your kind response.
user