Hi.
user
Hello. How can I help you now?
assistant
Due to health issue, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
Sure, my name is William Anderson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry William, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us, have a nice day.
assistant