Hello, I'm Timothy Walker.
user
Hello. How may I assist you?
assistant
Due to the postponement of a match I would like to change my existing reservation. Could you help me out please?
user
Sure, I will help you for that.
assistant
Ok.
user
Wait a moment. Walker, unfortunately there is no reservation found for you.
assistant
That's ok, no issues. May be my friend has changed my reservation. Anyways thank you.
user
Welcome. Thank you for reaching us.
assistant