Hello.
user
Hello. How may I assist you today?
assistant
Can you help me with canceling my flight ticket which I have done previously with my name Emma Mitchell?
user
Sure, I will help you to cancelling your flight ticket. Please wait for a minute to check.
assistant
Ok, get back with my status of reservation.
user
Emma Mitchell, there is no reservation with your name in our database.
assistant
It's ok, no issues. It might be cancelled by my brother. Thanks for checking.
user
It's my pleasure.Have a great day.
assistant