Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation, due to the sudden change of my meeting place. Can you help me with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Laura Davis.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on you name in our airline database.
assistant
Ok, no problem at all. Thanks for the information.
user
Thank you for reaching us.
assistant