Hello.
user
Hello.
assistant
I am Sarah Turner.
user
How can I assist you at this moment?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please be hold on for a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry Sarah Turner, no reservation has found under your name to change.
assistant
That's fine. Thank you for your help.
user
Most welcome. Thank you for choosing us, have a great day.
assistant