Hello, I am Jason Perez.
user
Hello, Jason Perez, how can I help you today?
assistant
Owing to an emergency I had to request for this cancel reservation, Can you be my helping hand for cancellation?
user
Sure, we are glad to help you. Please wait for a moment.
assistant
Ok.
user
Sorry, we did not find any existing reservation based on your specified name.
assistant
Thank you for providing information.
user
Thanks for reaching us, have a great day.
assistant