Hello.
user
Hello, how may I help you?
assistant
Please change my existing reservation due to some health issues?
user
Sure, can I know your name?
assistant
I am Jeffrey Roberts.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user