Hello.
user
Hello, how can I aid you for today?
assistant
I am Steven Garcia. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you with that Steven Garcia.
assistant
Thank you.
user
I regret to say that Steven Garcia, there is no active reservation with your name to cancel your reservation.
assistant
Ok no problem, thank you for your services.
user
You are welcome, thank you for reaching us.
assistant