Hello.
user
Hello.
assistant
My name is Kimberly Lewis.
user
Lewis, how may I help you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, please let me check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us.
assistant