Hello, Frank Edwards here.
user
Hello Frank. How can I help you at this moment?
assistant
My seminar got rescheduled, I want to cancel my reservation. Can you help me with this?
user
Sure. To cancel, but I did not find any reservation with your name.
assistant
That's ok.
user
Thank you for reaching us Frank Edwards.
assistant
Thank you for your information.
user
Have a good day.
assistant