Hello.
user
Hello.
assistant
I'm Patrick Hall.
user
Hall, can you please tell me for what help you approached us?
assistant
I have to cancel my recent reservation due to heavy snowfall where I need to visit.
user
Hall, we can do that help. Please wait for a while I will check the status and revert you.
assistant
Sure.
user
Thank you for waiting, there is no reservation found with your details.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for approaching us.
assistant
You are welcome.
user