Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name?
assistant
Myself Nancy Anderson.
user
Thank you. Please wait, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Not an issue. Thank you.
user
You are welcome and have a nice day.
assistant