Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you. On whose name, the reservation has been made earlier?
assistant
Melissa Hernandez.
user
Please stand by.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing our services, we will try to serve you for the next time.
assistant