Hi.
user
Hello.
assistant
I am Timothy Nelson.
user
How may I help you?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me?
user
Please wait for a moment.
assistant
Ok.
user
There is no reservation found basis on your details.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us.
assistant