Hello,.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, I need to change my reservation. Can you please help me in reservation?
user
Sure, for further process, May I know your name?
assistant
I am Brian Baker.
user
Ok, please wait for a minute, while I will check and let me know and revert you.
assistant
Ok.
user
Thank you for waiting. We are sorry to inform you, there is no reservation found against your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us. Have a great day.
assistant