Hello. I am Kevin Perez.
user
Hello, how can I aid you today?
assistant
I am planning to change my reservation as my participation in a stage show has been cancelled. Help me in changing my reservation.
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Its ok, thank you for your help.
user
Thank you for opting us.
assistant