Hello.
user
Hello, how can I render you.
assistant
Unfortunately my exams was cancelled so I want to cancel my reservation, can you please help me that?
user
Sure, I will help you. May I know your name?
assistant
Myself Richard Wilson.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thank you for your better service.
user