Hi. I am William Jones.
user
Hello, how can I serve you today?
assistant
My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled.
user
Ok.
assistant
Can you help me in my cancellation?
user
Sure.
assistant
Ok.
user
Please, wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thank you for picking us.
assistant