Hello, I am Paul Lee.
user
Hello, how may I best oblige you now?
assistant
Can you abet me in cancelling my ticket?
user
Sure, I am here to help you. Please wait for a while.
assistant
Take your time.
user
Thanks for your time.
assistant
Ok.
user
Sorry to inform that there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thanks for approaching us, have a good day.
assistant