Hello. Raymond Wilson here.
user
Hello, How exactly I can serve you the best today?
assistant
I need to cancel my recent reservation because my health was not good.
user
Ok, I can help you in that cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
We are sorry to inform that, there is no active reservation found on your name.
assistant
It's ok, not a problem.
user
Thanks for consulting us, have a great day.
assistant