Hello.
user
Hello, how may I help you today?
assistant
My name is Ashley Clark. I want to cancel my recent reservation, due to heavy floods at my destination. Can you aid me for that?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for your patience, we found a reservation on your given name. Shall I cancel it?
assistant
You can proceed to cancel.
user
Ok, your reservation has been cancelled.
assistant
Thank you.
user
Thanks for choosing us.
assistant