Hello. I am Jonathan Green.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, let me check the current status and revert you.
assistant
Sure, take your time.
user
We could not find any active reservation by the name you provided.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant