Hello.
user
Hello, how best I can help you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, we are glad to help you. On whose name, you want to cancel the reservation?
assistant
Christopher Turner here.
user
Ok, please wait for sometime.
assistant
Sure.
user
Sorry to say that, no reservation was found based on your given name.
assistant
No problem, thank you for the information.
user
Thank you for consulting us.
assistant