Hello.
user
Hello, how may I assist you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, may I know your good name please?
assistant
Thank you. Myself James Turner.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
You are welcome.
assistant