Hello,.
user
Hello, how can I help you?
assistant
Will you be my helping hand in cancelling my reservation as the meeting which I scheduled to attend got postponed due to bad weather?
user
Sure, may I know your name please?
assistant
My name is Dorothy Hernandez.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant