Hello.
user
Hello.
assistant
Ruth Roberts here.
user
How may I assist you at this moment Ruth?
assistant
I would like to cancel my booking due to some office work, can you help me?
user
Sure, I am here to help you, please wait for a minute.
assistant
Ok, I will be waiting for your response.
user
Thanks for your waiting, as per your request there is no reservation with your name in our database.
assistant
Oh! That's ok. Anyways, thank you for checking.
user
Welcome.
assistant