Hello. I am George Robinson.
user
Hello. How may I aid you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thank you for you service.
user