Hi.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Stephanie Carter.
user
Please allow me a moment to check for the previous reservation.
assistant
Ok.
user
I found your reservation, shall I proceed with cancelling your reservation?
assistant
Yes, please.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
You are welcome. Thank you for reaching us.
assistant