Hello, I am Sharon Anderson.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Sharon Anderson, we regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, That's not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant