Hello.
user
Hello, how may I assist you?
assistant
Daniel Roberts here. Previously I reserved a flight ticket with the help of your agency, no I don't want to move in that airline. Can you cancel flight ticket without charging?
user
Sure, wait for a minute. Sorry Daniel, no reservation found on your name. Do you need any other help?
assistant
That's all for now. Thank you for asking.
user
Thank you for contacting us.
assistant
If any need, I will reach you again. Welcome.
user