Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Thank you. Sure, my name is Susan Rodriguez.
user
Please wait for a moment, while I search for the reservation.
assistant
Sure, I will wait.
user
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
assistant
Ok, you can cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you for visiting us, we hope see you again.
assistant