Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, We are here to help you. May I know your name?
assistant
Ronald Thomas.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant