Hi.
user
Hello. How can I help you?
assistant
I would like to change my existing reservation as my appointment with doctor got postponed. Can you help me update my reservation which was made on the name of Brandon Hall?
user
Sure, I will help with that, please wait for a minnute.
assistant
Ok.
user
Thanks for your patience, I could not find any reservation with your name.
assistant
It's ok, thank you for the information.
user
It's my pleasure, have a nice day.
assistant