Hello.
user
Hello, how may I assist you?
assistant
Owing to an emergency I need to cancel my reservation, can you help me?
user
Sure, I will help you in this. Ok, may I know your name please?
assistant
I am Brandon Robinson.
user
Please wait for a mean while to check for the availability.
assistant
Sure, I will wait for your response.
user
Sorry Brandon, there is no reservation found on your name to cancel your reservation.
assistant
No problem, thanks for checking.
user
You are welcome always and have a great day.
assistant