Hello.
user
Hello. How may I assist you?
assistant
Sandra Wright here.
user
Glad to meet you Wright.
assistant
I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, I am here to help you out. Let me check with your reservation in our database.
assistant
Sure, I will wait for your response.
user
 Sandra Wright, I am sorry to say that we haven't found any reservation under your name in our database.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for approaching us.
assistant