Hello. I am Carolyn Allen.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you. Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant