Hello.
user
Hello. How can I assist you?
assistant
My name is Justin Brown. I need to cancel my reservation due to some health issues. Can you help me?
user
Sure, I am glad to help you. Please wait for a while, I will get back to you.
assistant
Sure, take your time.
user
Justin, I found your reservation and cancelled it successfully.
assistant
Thank you for your service.
user
You are welcome.
assistant