Hello.
user
Hello, how may I aid you today from my end?
assistant
I have made an reservation earlier to attend for a Music Concert, due to some issues it has been postponed. Can you please help me to make some changes on it?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, please check my reservation on the name of Brian Baker.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, thanks for your information.
user
Brian Baker, there is no reservation on your name in our database.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant