Hello.
user
Hello, what kind of help are you expecting from our agency?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, may I know your good name?
assistant
Sure, I am Timothy Rodriguez.
user
Give me a minute, I will check the previous list and let you know the details of it.
assistant
Ok.
user
No reservation found on your name.
assistant
Ok.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user