Hello.
user
Hello, how best I can aid you today?
assistant
I want to change my reservation, due to postpone of my cricket match. Can you please help me with this?
user
Sure, we are glad to help you to change it. Can you please share your name?
assistant
Sure, I am Deborah Evans.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for approaching us.
assistant