Hello.
user
Hello, how may I help you today?
assistant
I am Brian Taylor. Can you please help me to change my active reservation as my meeting was postponed?
user
Sure, please wait while I check your recent reservation.
assistant
Ok, I will wait.
user
Sorry to inform you that there was no reservation found on your name.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for reaching us.
assistant