Hi.
user
Hello.
assistant
Myself Jerry Miller.
user
Jerry, how can I assist you?
assistant
I would like to cancel my existing  reservation. can you help me?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation status and get back to you.
assistant
Sure, I will wait.
user
Jerry, I have not found any reservation by your name in our database.
assistant
That's fine, no problem. Thank you for searching.
user
You are welcome and thank you for choosing us.
assistant