Hello. I'm Pamela Gonzalez.
user
Hello Pamela, how may I help you today?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with this. Sorry Pamela, there is no reservation found as per your name to change your reservation in your database.
assistant
Ok, thank you for checking.
user
You are welcome.
assistant