Hello.
user
Hello, how may I oblige you today?
assistant
I want to cancel my recent reservation, due to heavy snow fall from couple of days. Can you help me to cancel?
user
Sure, we are here to help you. May I know your good name?
assistant
Sure, my name is Ryan Thompson.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for connecting with us.
assistant