Hi.
user
Hello.
assistant
I am Gary Carter.
user
How can I assist you Gary Carter?
assistant
I am unable to travel at this moment due to climate issues, so can you help me cancelling my recent reservation?
user
Sure, I will help you with this.
assistant
Thank you.
user
Wait a moment please, let me check the database and get back to you.
assistant
Ok, I will wait for your reply.
user
There is no active reservation found with your name in our database.
assistant
Oh! I think my sister's already cancelled my reservation, anyway thank you for your services.
user
Thank you for contacting us.
assistant