Hello, I am Robert Williams.
user
Hello Robert, what can I do for you?
assistant
I wanted to cancel the reservation done by me, as my leave not got approved, could you please see the possibility?
user
Sure Robert, may I know your good name please? Ok, please wait for a moment.
assistant
Sure.
user
Sorry Robert, there is no reservation found on your name to cancel your reservation.
assistant
Ok, that's fine. Thank you for quick response.
user
Thank you for choosing our service.
assistant