Hello.
user
Hello. How can I assist you today?
assistant
Gary Wright here. I want to cancel my recent reservation, due to bad weather condition. Can you please help me for this one?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Yes, take your own time.
user
Gary Wright, there is no reservation found under your name.
assistant
No issues, thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant