Hello, I am Joshua Lopez.
user
Hello Lopez.
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Ok, I can help you easily. Please wait a minute, I will check the status of your reservation.
assistant
OK.
user
Sorry to say this, no reservation has been found with your name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant