Hello.
user
Hello. How can I assist you?
assistant
I want to change my reservation due to some problems I am unable to travel those dates, can you please change my reservation?
user
Sure, can I know your name please?
assistant
Sure, my name is Steven Miller.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user