Hello.
user
Hello. How may I assist you?
assistant
Brenda Carter here. I want to change my existing reservation due to some health issues.
user
Carter, I will do that for you. Let me check your reservation status.
assistant
Sure.
user
Carter, I have not found any reservation under your name in our database.
assistant
Its ok, thank you for your information.
user
You are most welcome and thank you for choosing us.
assistant