Hello.
user
Hello, how can I serve you today?
assistant
I am Rachel Thomas. I need a direct flight to meet my Grandmother who  is not feeling feel. Could you please help me in booking a ticket from EWR to DCA?
user
Sure, may I know your planned dates of travel?
assistant
My travelling dates are 03/12 and return on 03/14.
user
Is there any restrictions on connection limit?
assistant
I have already mentioned.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting. There are no direct flights found with your request.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant