Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me to cancel my reservation as my tournament got cancelled due to bad weather conditions?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
I am Paul Rodriguez.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for availing us.
assistant