Hi.
user
Hello, how can I serve you now?
assistant
I want to cancel my recent reservation due to illness.
user
Sure, I will help you. May I know your name?
assistant
I am Edward Thompson.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, Sorry to inform you there is no any reservation found on your name.
assistant
Ok, no issue. Thanks for your response.
user
Thank you, get well soon.
assistant