Hello.
user
Hello. How can I assist you?
assistant
Can you please change my existing reservation as I have changed my trip?
user
Ok, may I now your name?
assistant
My name is Virginia Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
No problem, thank you.
user
Thank you for connecting with us.
assistant