Hello.
user
Hello.
assistant
Karen Gonzalez here.
user
How may I help you today?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Ok Karen, please wait for a minute.
assistant
Sure, take your time.
user
Sorry Karen, there is no reservation found on your name in our database.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for approaching us.
assistant
Welcome.
user