Hi.
user
Hello. How can I aid you today?
assistant
I am Gray Walker. I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, please hold on for a moment.
assistant
Ok, sure.
user
I found your reservation and cancelled it successfully.
assistant
Ok, thank you for your help.
user
Most welcome.
assistant