Hello.
user
Hello, how may I assist you?
assistant
I am Anthony Phillips.
user
Ok.
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, please hold on for a moment. I am sorry, there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your service.
user