Hi.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I will help you with changing your reservation.
assistant
Thank you.
user
Can you please, let me know your name?
assistant
My name is Stephanie Carter.
user
Wait a minute.
assistant
Sure.
user
There was no reservation found on your provided name in our data base.
assistant
No problem, thank you for the checking.
user
Thank you for approaching us.
assistant