Hello.
user
Hello, how can I assist you?
assistant
Myself Robert Gonzalez. I had reserved my flight ticket in october month but due to some important work I want to cancel my ticket. Please check my previous ticket and help me.
user
Ok, please wait for a minute. Sorry, there is no previous reservation found on your name to cancel.
assistant
That's ok.
user
Thank you for approaching us.
assistant
Thank you for your time.
user