Hello.
user
Hello, how may I aid you today?
assistant
I am John Martinez. My cousin's wedding got postponed, so I want to cancel my reservation. Could you help me in cancellation?
user
Sure, we are glad to help you with cancellation. Please wait for a while, to check the status of your reservation and let you know.
assistant
Sure.
user
Thanks for your time. There was no reservation found on your specified name.
assistant
Not an issue. Thanks for your quick response.
user
Thank you for opting our agency.
assistant