Hello.
user
Hello, how can I aid you?
assistant
I have some personal matters that's need fixing so I need to change an existing reservation. Can you please help me in that?
user
Sure, we will help you. Please help me with your name to check your details in our database.
assistant
Sure, my name is Patrick Lewis.
user
Ok, please give me sometime to check and I will get back to you with the current status.
assistant
Sure.
user
Sorry to inform you that there is no existing reservation found on your name to proceed further.
assistant
Ok, no issues at all. Thanks for your information.
user
Thank you for reaching us.
assistant