Hello.
user
Hello, how can I help you today?
assistant
Due to an emergency, so I want to cancel my reservation. Can you please help me with it?
user
Sure, we are here to help you. May I know your name?
assistant
Barbara Carter here.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting we found reservation on your name and your ticket has been cancelled.
assistant
Thank you.
user
Thanks for approaching us.
assistant