Hello.
user
Hello, how may I assist you now?
assistant
My name is Kathleen Johnson and I would  like to cancel may reservation.
user
Sure, I will help you with that. Please wait for a moment, while I check for your reservation.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
assistant
Please do the needful.
user
Your reservation as been cancelled.
assistant
Thank you for the help.
user
Thank you for visiting us, we hope see you again.
assistant