Hello.
user
Hello, how may I guide you?
assistant
Could you please help me in changing my existing reservation?
user
Can I know your name?
assistant
Sure. My name is Melissa Gonzalez.
user
Please hold on for a moment while I check for any active reservations with your name.
assistant
Sure, take your finest time.
user
I am sorry, there are no reservations with your name.
assistant
That's ok. Thank you for your valuable time.
user
Thank you, have a good day.
assistant