Hi.
user
Hello.
assistant
Ronald Nelson here.
user
How can I aid you?
assistant
As my visiting location is completely destroyed by floods, I just want to cancel my recent reservation. Can you please help me with that?
user
Sure ,I will help you. Let me check your reservation status in our databases.
assistant
Sure, I'll wait for your response.
user
Nelson, I have not found any reservation under your name in our database.
assistant
Oh! May be my friend has already cancelled it, thank you for giving the information.
user
Thanks for approaching us.
assistant