Hi.
user
Hello.
assistant
I am Nicole Wright.
user
How may I help you?
assistant
I want to cancel my reservation, due to some personal issues. Can you help me with that?
user
Please wait a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
Ok, no issues. Thanks for your kind assistance.
user
Welcome Nicole Wright.
assistant