Hi.
user
Hello. How can I aid you?
assistant
I would like to change an existing reservation due to my exams got post pone. Can you help me with this?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
I made a reservation by this name Jeffery Hernandez.
user
Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant