Hello. Eric Evans here.
user
Hello. How may I help you?
assistant
Due to sudden change in my planned location, I would like to change my reservation, can you please help me out with changing of my reservation?
user
Sure, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation with your name to change further.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for approaching us.
assistant