Hello.
user
Hello, how may I aid you today from my end?
assistant
Myself Debra Campbell. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry  Debra Campbell, there is no reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant