Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me in cancellation?
user
May I know your name please?
assistant
I am Justin Thomas.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant