Hi,.
user
Hello, how may I assist you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me in changing my existing reservation?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
May I know your name for the existing reservation process?
assistant
I am Catherine Perez.
user
Please be on hold.
assistant
Sure.
user
Sorry, we did not find any reservation in your name.
assistant
That's ok, not an issue. Thanks for your quick response.
user
Thank you for choosing our service.
assistant