Hello.
user
Hello. How can I help you?
assistant
Can you please assist me to cancel my active reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Myself Barbara Wilson.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Ok, I will wait.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no worry. Thank you so much for your help.
user
Thank you for reaching us.
assistant