Hello,.
user
Hello. May I know your name?
assistant
Justin Perez is my name.
user
Justin Perez, how can I assist you today?
assistant
I want to cancel my reservation, As my friends have already done my reservation with some other airlines. Could you please help me out?
user
Ok, I will surely help you with that. Please give me a moment to check your details.
assistant
Sure.
user
Justin Perez, sorry to say you that there is no active reservation under your name.
assistant
Ok, not an issue. Thanks for the quick response.
user
Thank you for contacting our service.
assistant