Hello.
user
Hello.
assistant
I need to cancel my reservation which I have done to attend a meeting but suddenly it got cancelled so, can you please help me with that?
user
Sure, I will help you on that.
assistant
Thank you.
user
Could you please provide your name to check your previous reservation status?
assistant
Sure, please check with the name of Carolyn Jones.
user
Ok Jones, please hold on a moment to check.
assistant
Sure, take your time.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It may be not booked properly. Anyway, thank you for your time.
user
Thank you for approaching us, have a great day.
assistant
Welcome.
user