Hello.
user
Hello.
assistant
I am Carolyn Evans.
user
How can I help you today?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
I will try my best in helping your about your reservation cancellation.
assistant
Thank you.
user
Please wait for a while I will check and let you know about your reservation status.
assistant
Sure.
user
I regret to say this, there is no active reservation with your name to cancel the reservation.
assistant
Not an issue, thank you.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant