Hello.
user
Hello, how can I aid you for the day?
assistant
Due to an emergency meting, I want to cancel my reservation. Can you help me out with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please provide your name to check the reservation status?
assistant
OK. Brian Thomas is here.
user
Ok, please wait a moment.
assistant
OK.
user
Sorry Thomas, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant