Hello. I am Shirley Mitchell.
user
Hello. what can I do for you Shirley Mitchell?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. So, will you please help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry, there is no reservation in your name Shirley.
assistant
Oh! It's ok fine. Thank you for your information.
user
Thank you for reaching us.
assistant
Most welcome.
user