Hello.
user
Hello, how can I guide you for today?
assistant
I am Helen Martin. Due to bad weather conditions, I want to cancel my recent reservation.Can you please help me with that?
user
Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
I found your reservation and successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant