Hi.
user
Hello. How can I assist you today?
assistant
Jessica Lee here. I want to cancel my reservation today due to floods in Los Angeles, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your time.
user
Jessica, there is no reservation found under your name.
assistant
Oh! That's fine, thank you for checking.
user
You are welcome. Thank you for contacting us.
assistant
Most welcome.
user