Hello.
user
Hello, how can I help you?
assistant
I am Daniel Nelson, want to alter my recent reservation due to some changes in my plan. Please help me out with that.
user
Sure, may I know your name for checking?
assistant
My name is Daniel Nelson.
user
As you have mentioned above, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant