Hello.
user
Hello, how may I render you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Raymond Baker.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant