Hello. I am Anna Allen.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are glad to help you. Can you please wait for a while, I will check with your reservation and revert to you.
assistant
Sure.
user
We did not find any reservation against your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us. Have a good day.
assistant