Hi.
user
Hello, how can I help you today?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, can you help me with that?
user
Sure, can I have your name please?
assistant
I have made the reservation under the name Charles Carter.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, no flight reservation found with your name.
assistant
No worries, thank you for your information.
user
Thank you for opting us.
assistant