Hello.
user
Hello, How can I help you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Jeffrey Phillips.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you.
assistant