Hi.
user
Hello.
assistant
Lisa Scott here.
user
How may I guide you?
assistant
Can you change my flight ticket reservation? As my cricket match is being postponed to some other date due to bad weather in New York.
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Lisa, no reservation has been found on your name in our records.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant