Hi.
user
Hello.
assistant
I am Kevin Walker.
user
How may I help you out?
assistant
I need to cancel my reservation due to some tornado going on in my location, can you help me out?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant