Hello.
user
Hello, how may I assist you?
assistant
Due to heavy rains in the destination where I have planned and booked my flight ticket. I have cancelled my schedule to go there due to rains there. Can you please help me to cancel my reservation?
user
Sure, may I know your good name please?
assistant
Sure, I am Anna Robinson.
user
Please wait a moment.
assistant
Ok, sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, it might be cancelled by my manager but he did not informed me yet. Anyway thank you for the help.
user
Thanks for choosing us.
assistant
You are welcome.
user