Hello. I am Alexander Scott.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you. Please, standby.
assistant
Ok, take your time.
user
Thank you for your time, there is no reservation found on your name to proceed for cancellation.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for approaching us.
assistant