Hello. I am Dennis Jackson.
user
Hello, how can I assist you today?
assistant
Recently I had a reservation to enjoy my holiday trip with my friends, but suddenly my friend met with an accident so, I need to cancel my reservation. Can you please help me out in cancellation?
user
Sure, I will help you with cancellation. Please wait for a moment, while I search for the reservation on your name.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for visiting us, we hope see you again.
assistant