Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, My name is Edward Collins.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to cancel it.
assistant
Ok, No issues, thank you.
user
Thank you for approaching us.
assistant