Hello.
user
Hello. How can I assist you at this moment?
assistant
Angela Gonzalez here. I would like to change an active reservation where my plans got postponed.
user
Sure, I will assist you with that. Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
No issue, thank you for the information.
user
Thank you for reaching us.
assistant