Hello.
user
Hello, how can I aid you today?
assistant
My name is Kathleen Anderson and I want to cancel my reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a second. I will check the status and revert you.
assistant
Ok, take your time.
user
Sorry to inform you, there is no reservation found on your name.
assistant
Thank you for the service and for your information.
user
Thank you for choosing us.
assistant