Hi.
user
Hello. May I know how best I can help you today?
assistant
Due to some urgent entrepreneurship meeting, I am willing to cancel my recent reservation. Can you please help me for this?
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Thank you. I am Sharon Nelson.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant