Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Myself Carolyn Hill.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, I will be waiting.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel it.
assistant
Not an issue. Thank you for searching my details to cancel.
user
Thank you for reaching us, have a nice day.
assistant