Hello.
user
Hello.
assistant
I am Paul King.
user
How can I help you?
assistant
Due to change in concert dates, I want to change my reservation. Can you help me out?
user
Sure, just a second please.
assistant
Ok.
user
No reservation found on your name.
assistant
It's fine.
user
Thank you for reaching us.
assistant
Thank you for your immediate response.
user