Hello.
user
Hello, how can I help you today?
assistant
My name is Angela Baker. Owing to emergency, I need to cancel my recent reservation. Please help me in that.
user
Sure, please wait for a while.
assistant
Thank you.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant