Hello.
user
Hello. What can I do for you today?
assistant
Can you please help me to cancel my reservation which I have done recently?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Joshua Thomas.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not to worry, thank you for your time.
user
Thank you for reaching us.
assistant