Hello.
user
Hello. How can I render you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Sure, myself Benjamin Adams.
user
Ok, hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Benjamin Adams, there are no flights reserved on your name formerly.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Welcome, thank you for choosing us. Have a great day.
assistant