Hello.
user
Hello, how may I help you?
assistant
Myself Betty Hall.
user
Nice to meet you.
assistant
Thanks, nice to meet you too. I want to cancel my flight ticket because my trip was cancelled due to some problems so please help me in cancelling my reservation?
user
Sure, please hold on.
assistant
Ok, thank you for accepting my request.
user
Sorry Betty, no reservation found on given name.
assistant
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your information.
user
Thank you for reaching us.
assistant