Hello,.
user
Hello. How may I aid you at this moment?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, may I know your good name to check with your existing reservation status.
assistant
Jonathan Turner.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant