Hello.
user
Hello, how can I aid you at this moment?
assistant
Can you please change my reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation availability in our database?
assistant
Kenneth Gonzalez here.
user
Ok, please be on hold for a moment to check your reservation status.
assistant
Ok.
user
Sorry Kenneth Gonzalez, no reservation has found under your name to change.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant