Hi.
user
Hello, how can I help you toady?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, let me know your name to check further?
assistant
Brenda Thompson.
user
Sorry, no reservation found on your name in our portal to cancel it.
assistant
That's Fine. Thank you.
user
Thank you for contacting us.
assistant