Hello.
user
Hello, how may I assist you?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you with this. May I know your name please?
assistant
Sure, my name is Stephen Rodriguez.
user
Please wait for a mean while.
assistant
Ok.
user
Sorry, there is no reservation found as per your name to change any reservation.
assistant
That's ok, thank you.
user
You are welcome.
assistant