Hello.
user
Hello. How may I serve you today?
assistant
As my visiting place is completely destroyed by floods, I need your help in cancelling my recent reservation. Please help me with that.
user
Sure, provide your good name please?
assistant
Sure, my name is Carolyn Evans.
user
Ok, please wait for few minutes.
assistant
Sure, I'll be online.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant