Hello.
user
Hello, how can I help you?
assistant
I need to book a ticket from EWR to OAK. Could you book a ticket?
user
Sure, can you share your journey dates?
assistant
Departure is Dec, 18 and return date is Dec, 20.
user
Do you have any preferences?
assistant
I prefer to travel in business class.
user
May I know your name?
assistant
My name is Joshua Davis.
user
Sorry, there is no flight on your given dates.
assistant
Thank you.
user
Thank you for reaching us.
assistant