Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you help me with cancellation?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Ok, please mention your name to proceed further.
assistant
Sure, you can check my reservation on the name of Gary Jones.
user
Ok, please wait for a while.
assistant
sure.
user
Thank you for your time, we did not find any reservation on your name in our database.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant