Hello. I am Dorothy Baker.
user
Hello, Dorothy Baker. How can I support you the best today?
assistant
I need to change my reservation as my get together program got postponed. Can you help me in changing?
user
Sure, I can help you in that. Please wait for a while.
assistant
Sure.
user
Sorry Dorothy Baker, there is no active reservation on your name to change it.
assistant
That's Ok, thanks for your assistance.
user
Thanks for approaching us.
assistant