Hi.
user
Hello. How can I aid you at this moment?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Thank you and myself Anna Martin.
user
Anna Martin, there is no active reservation found under your name in our database.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant