Hello.
user
Hello. How can I aid you?
assistant
I am Betty Harris. Owing an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I will help you to cancel.
assistant
Thank you.
user
Sorry, there is no reservation found on your name to cancel.
assistant
It's ok, thank you for your information.
user
Welcome. Thank you for choosing us.
assistant