Hello, I am Donna Taylor.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I need to cancel my reservation. Can you please help me?
user
Sure. Please wait for a minute.
assistant
Ok.
user
Unfortunately,we did not found any reservation on your good name.
assistant
Ok, not an issue.
user
Thanks for contacting us.
assistant
Thank you for your help.
user