Hello.
user
Hello. How can I help you today?
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates. Can you please help me?
user
Sure, to check reservations details, may I know your name?
assistant
Sure, myself Kimberly Collins.
user
Kimberly, I did not find any reservations with your name. Anything else to help you.
assistant
Oh it's ok, no problem. No thanks. Thank you for your information.
user
Thank you for reaching out. Have a nice day.
assistant