Hi.
user
Hello.
assistant
I am Carolyn Lopez.
user
How can I help you?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's Fine. Thank you.
user
Welcome, have a nice day.
assistant