Hello.
user
Hello. How can I help you?
assistant
I'm Kimberly Hill. I have cancelled my trip due to health issue, can you please help me to cancel my recent reservation?
user
Sure, please give me a minute to check your reservation status.
assistant
Ok.
user
I found your reservation and I have successfully cancelled your reservation.
assistant
Ok, thank you for your help.
user
Thank you for choosing our service.
assistant