Hi,.
user
Hello, how may I help you today?
assistant
 I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, we are glad to help you.
assistant
Thank you.
user
May I have you name please to check with the reservation list?
assistant
I am Jessica Parker.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no reservation was found on your name in the database.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user