Hi. I am Larry Baker.
user
Hello, how can I aid you today?
assistant
As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you please help me?
user
Sure.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for approaching us.
assistant