Hello.
user
Hello. How can I assist you?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Edward Parker.
user
Edward Parker, we couldn't find any recent reservation under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant