Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
Myself Gary Roberts.
user
Wait a while, kindly.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
assistant
Ok, thanks for checking.
user
Thank you for reaching us.
assistant