Hello. I am Michelle Jackson.
user
Hello, in what way can I be at your service today?
assistant
I need to change my recent reservation due to postpone of my brother engagement. Could you please help me in doing that?
user
Sure, we will help you. Please give me a moment to check your details and I will revert to you.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant