Hello, Eric Thompson here.
user
Hello, how can I assist you?
assistant
I need to alter my existing reservation, as my family members requested me to stay for two more days in my home. Could you please help me in changing my existing reservation?
user
Sure, I am glad to help you. Please wait a moment, I will check the reservation list and get back to you.
assistant
Ok, take your time.
user
Thanks for waiting. I have checked all the reservation list but I could not find your name in the list.
assistant
Ok, not an issues. Thank you for your quick response.
user
Thank you for choosing us.
assistant