Hi. I am Sarah Nelson.
user
Hello, how may I help you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me with that?
user
Sure, wait a minute.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for your response.
user
Thank you for availing us.
assistant