Hi.
user
Hello, how may I help you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you. May I know your name please?
assistant
Myself Linda Martinez.
user
Please wait for a mean while.
assistant
Ok.
user
Sorry Linda, there is no reservation found as per your name to cancel your reservation.
assistant
No problem, thanks for checking.
user
You are welcome.
assistant