Hello.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation due to some health issues, can you please help me out?
user
Sure, may I know your good name please?
assistant
Thank you. Myself Amanda Clark.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, no problem. Thank you for the checking out.
user
Thank you for reaching us.
assistant