Hi.
user
Hello, how may I assist you today?
assistant
Due to health issues, I want to change my existing reservation. Can you help me with it?
user
Sure, we will help you. May I know your name for changing?
assistant
My name is Patrick Young.
user
Thanks for your name. Please give me a minute.
assistant
Ok.
user
Thanks for your time, we did not find any reservation based on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thanks for picking us, we hope to serve you again.
assistant