Hello.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Christopher Wright.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under the name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant