Hello,.
user
Hello. How can I assist you?
assistant
I am Anthony Robinson. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
 Ok, please wait I will revert you in a moment.
assistant
Sure.
user
Sorry to inform you that no reservation was found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
 Thank you for availing us.
assistant