Hi.
user
Hello, How could I aid you today?
assistant
I would like to cancel my reservation due to my robotics workshop got preponed.
user
Sure, Please wait for sometime. May I know your name for further process?
assistant
I am Samuel Brown.
user
Thank you for your information. There is no recent reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for approaching us for cancellation of ticket.
assistant