Hello,.
user
Hello. How can I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Rebecca Turner.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant