Hello.
user
Hello. How may I aid you today?
assistant
I'm Joseph Garcia. I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
I found a reservation for you, can you please share your preferable journey dates?
assistant
Sure, I would like to take off on 04/01 and return back on 04/03.
user
May I know your airport codes to proceed further?
assistant
My source airport code is EWR and the destination airport code is AUS.
user
Please wait for a minute.
assistant
Sure.
user
I found a flight for you with price of 200, flight number is 1019 and connection is 1. Is it ok for you?
assistant
Yes, please proceed with the booking.
user
I confirmed your ticket successfully.
assistant
I appreciate your help, thank you.
user
Thank you for reaching us.
assistant