Hello.
user
Hello, how can I assist you for the day?
assistant
I made a reservation to visit my Hometown but due to bad weather conditions at my destination place, so I need to cancel my reservation. Can you please help me in cancellation?
user
Sure, I am here to help you. May I know your good name.
assistant
Sure, my name is Jason Hernandez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No worries, thanks for your information.
user
Thank you for reaching us.
assistant