Hello.
user
Hello, how may I aid you?
assistant
Can you help me to cancel the reservation I had done recently?
user
May I know your name?
assistant
Ok, please check for the name Emily Baker.
user
Sorry, no reservation found with your name.
assistant
Ok, my friend had cancelled the reservation and forgot to inform me. Anyways thank you for assisting me.
user
Thanks for choosing us.
assistant