Hello.
user
Hello. How can I assist you today?
assistant
I am unable to cancel my ticket booking due to my network issue, can you please help in that ticket cancellation?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please mention the name for checking the reservation.
assistant
I am Matthew Lopez.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
It's alright, thank you for your quick hand help in searching.
user
Welcome, have a great day.
assistant