Hello.
user
Hello, how can I guide you for today?
assistant
I am Frank Evans, would it be possible to change my reservation to new locations?
user
Please give me a minute, I will first check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
It's ok, thanks for your information.
user
Thank you for contacting us, have a nice day.
assistant