Hello, Carolyn Hernandez here.
user
Hello, how may I assist you?
assistant
I want your help in making some changes in my existing reservation due to the busy schedule on my previously planned dates. Can you help me?
user
Sure, please hold on.
assistant
Thank you. I will wait.
user
No reservation found on your journey dates.
assistant
Ok, no problem at all.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for the response.
user