Hi.
user
Hello.
assistant
Jacob Thompson here.
user
How may I help you?
assistant
Can you cancel my flight reservation? As my baseball match got postponed due to bad weather in Chicago.
user
Sure, just a second please.
assistant
Ok.
user
I am sorry no reservation found on your name.
assistant
It is not a problem. Thanks for your information.
user
Thank you for using our service.
assistant