Hello.
user
Hello. How can I aid you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know the name to check for the status?
assistant
Myself Eric Martin.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok, not an issue.
user
Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, thank you for searching my details.
user
Thank you for reaching us.
assistant