Hello.
user
Hello.
assistant
Laura Hernandez here.
user
How can I assist you today?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, will you please give me a moment?
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant