Hi. I am Patrick Nelson.
user
Hello, How can I support you?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, we are glad to help you. Please wait for a while. I will check and revert you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we did not find any active reservation on your name in our database.
assistant
No problem, thanks for checking.
user
Thank you for choosing us.
assistant