Hello.
user
Hello.
assistant
I am Katherine Roberts.
user
How may I help you out?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Welcome, have a great day.
assistant