Hello.
user
Hello.
assistant
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Can I know your name please?
assistant
Yes, my name is Pamela Hall.
user
Happy to inform you that I have found the reservation as per your request I cancelled the reservation.
assistant
Thank you so much for your help.
user
Thank you for reaching us.
assistant