Hello, I am James Hall.
user
Hello, how may I aid you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me in cancellation?
user
Sure, we are here to help you. Please hold a moment.
assistant
Ok.
user
Thanks for your time, sorry, no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank your for reaching us.
assistant