Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation as I am not feeling well to travel, so please cancel my reservation.
user
Sure. May I know your name?
assistant
Sure, my name is Rachel Hernandez.
user
Give me a minute.
assistant
Sure, take your own time.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no problem. Thank you for your support.
user
Thank you for consulting us.
assistant