Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you. Please let me know your name.
assistant
Thank you and myself Cynthia Allen.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
It's ok, thank you for your help.
user
You are welcome.
assistant