Hello.
user
Hello. How may I aid you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
My name is Richard Garcia.
user
Please be on hold.
assistant
Ok.
user
Thanks for your time. Sorry, there is no active reservation in your name.
assistant
No issue, thank you for the information.
user
Thank you.
assistant