Hello.
user
Hello, how can I assist you today?
assistant
Please help me in cancelling my recent reservation.
user
Sure, can I know your name to check for your reservation in our portal?
assistant
Sure, My name is Michelle Phillips.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name in our portal to cancel it.
assistant
Ok, No issues. Thank you.
user
Thank you for contacting us.
assistant