Hello.
user
Hello.
assistant
Christine Hall here.
user
How can I assist you?
assistant
I want to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Christine Hall, we haven't found your reservation under your name in our database.
assistant
Ok, no problem. It might went wrong from my side while booking. Anyway thank you for the information.
user
Thank you for reaching us.
assistant