Hello. I am Laura Campbell.
user
Hello, in which way I can be your guide for today Laura?
assistant
I would like to cancel reservation as I am having business meet in my office, can you please help me out?
user
I will definitely try my best to provide you such type of service, give me some time to find out the reservation status under your name.
assistant
Thank you for your kind consideration of my request.
user
We regret to say this Laura, I have not found any active reservations under your name to cancel in our booking listings.
assistant
Ok no issues, may be my brother has done with the cancellation.
user
Yes, what you have mentioned is the issue about your booking so we are unable to find out your reservation in our database.
assistant
Thank you.
user
No mention, thank you for reaching out here.
assistant