Hello.
user
Hello, how can I help you?
assistant
I just want to cancel my reservation due to some health issue. Can you help me with this?
user
Sure, I am happy to help you. Can you please share your name?
assistant
Sure, I am Rachel King.
user
Please wait for a while, I will check and get back to you.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, Thank you for providing information.
user
Thanks for choosing us.
assistant