Hello.
user
Hello. How can I assist you today?
assistant
Actually my Hockey national competition is postponed so that I want change an existing reservation, can you help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, the previous reservation is done under the name of Anthony Thomas.
user
Ok, please allow me a moment while I check for the previous reservation.
assistant
Ok, take your own time.
user
Your patience is greatly appreciated. Anthony, there is no reservation found under your name.
assistant
Ok, no problem. Anyway's thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant