Hello.
user
Hello, how best I can serve you for the day?
assistant
Can you aid me to cancel my reservation due to an emergency?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself James Wright here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, sorry we did not find any reservation against your name.
assistant
Not an issue. Thank you for the help.
user
Thank you for opting us.
assistant