Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation which was made on the name of Shirley Smith. Can you help me with it?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant