Hello.
user
Hello. May I know your good name?
assistant
I am Eric Hernandez.
user
How may I help you today?
assistant
I need to cancel my recent reservation due to postpone of my practical exam. Could you please help me in cancelling my reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting there is no reservation found on your name in our reservation data base.
assistant
No problem, thank you for your information.
user
Thank you for availing with us.
assistant