Hi.
user
Hello, how can I serve you?
assistant
Owing an emergence, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait a moment I will check and let you know.
assistant
My name is Donna Martinez. Ok.
user
Thank you for waiting us. Sorry, we did not found any reservation on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the help.
user