Hello.
user
Hello, how may I render you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Eric Garcia.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Eric Garcia, no reservation is available by your name.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for approaching us.
assistant