Hi.
user
Hello, how may I help you?
assistant
I am Benjamin Smith. Can you cancel my recent reservation, which I have done previously.
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Ok, take your own time.
user
Thank you for waiting. No reservation found on your name in my database.
assistant
It's ok, it might be not done properly while booking. Thanks for checking.
user
Thank you for reaching us.
assistant