Hello.
user
Hello, how may I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, please share your good name?
assistant
Sure, my name is Nancy Moore.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Sorry, no reservation found on your given name.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant