Hello.
user
Hello.
assistant
Justin Allen here.
user
What help that you need right now from my end?
assistant
My grandmother expired, so I will not be able to travel to Austin. Could you amend my reservation?
user
Yes, I am happy to help you. Please give me some time, so that I can check it from my previous booking list.
assistant
Sure, take your time.
user
Thanks for being on hold for a moment, sorry to inform you that there is flight reservation done on the user name that you have mentioned us for checking purpose.
assistant
No problem, thank you for checking.
user
You are most welcome and have a nice day.
assistant