Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Ok, May I know your name to proceed further?
assistant
Sure, my name is Linda Lewis.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant