Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due to miss match of my reservation dates. Can you help me with that?
user
Ok. May I know your good name for further process?
assistant
I am Susan Turner.
user
 Give a minute, I will check the previous list and let you know the details of it.
assistant
Sure, I will wait for your response.
user
Thank you for your valuable time. No reservation found on your name.
assistant
No issues. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant