Hi. I am Patricia Perez.
user
Hello, how may I render you?
assistant
I want to change my recent reservation due to heavy snow fall at my destination. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment.
assistant
OK.
user
Thanks for your time, sorry to say no seat is reserved in your name to change.
assistant
Not a problem. Thanks for your service.
user
Thank you for reaching us.
assistant