Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation owing to an emergency.
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
My name is Brandon Allen.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Thank you.
user
Thank you for reaching us, have a nice day.
assistant