Hello. I am Angela Davis.
user
Hello, how may I assist you today?
assistant
The trip got postponed to another location that the destination is effected with thunder storm, so can you please help in changing my previous flight ticket booking?
user
Sure, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Thanks for checking my reservation status and providing the information.
user
Thank you for choosing us.
assistant