Hi.
user
Hello. How can I aid you at this moment?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you with this.
assistant
Thanks for that.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Robert Harris.
user
Robert Harris, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant