Hello, I am Patricia Lee.
user
Hello, How can I assist you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for  while. I will check and revert you.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant