Hi.
user
Hello, how can I assist you?
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
Emma Gonzalez here.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant