Hello.
user
Hello. How may I aid you?
assistant
I am Angela Nelson. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant