Hi.
user
Hello. How may I assist you?
assistant
I am Karen Perez.
user
Yes, Karen.
assistant
I am a basket ball player, my match was canceled so can you help in cancel my reservation?
user
Sure. Wait a moment I will check it out whether your reservation existed or not. Sorry Karen, there is no reservation found under your name. Do you want any other reservation?
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thank you.
user