Hello.
user
Hello. How can I help you?
assistant
I want to change my recent reservation, can you please help me with that?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Dorothy Roberts here.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant