Hi.
user
Hello, how can I assist you?
assistant
Actually, I want to change my reservation which is done recently due to some health issues, can you please help me out?
user
Sure, I am here to assist you. May I know your good name?
assistant
Thank you. Sure, my name is Emily Lewis.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
Sure, I will wait.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant