Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name?
assistant
My name is Ashley White.
user
Wait a minute.
assistant
Ok, I will wait.
user
Sorry, there was no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant