Hi.
user
Hello, how can I amend you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me in changing?
user
Sure, kindly mention your name to change it.
assistant
I am Melissa Williams.
user
Ok, please wait for a couple of minutes.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant