Hi, I am Charles Carter.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, my meeting with client got postponed. So I request you to change my existing reservation.
user
Sure, we help you to change your reservation. Please hold on a moment, I will check the status of your reservation.
assistant
Sure.
user
Thanks for your time, no reservation found on your name in the database.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for reaching us.
assistant