Hi.
user
Hello, how can I assist you?
assistant
I am Christopher Perez, please help me with cancelling my reservation due to sudden demise of my grand mother.
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
That's fine, thanks for the information.
user
Thank you for opting us.
assistant