Hi.
user
Hello, how may I help you today?
assistant
I am Christine Smith. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure Smith, I am here to help you.
assistant
Ok.
user
Sorry Smith, there is no reservation found as per your name to change it.
assistant
That's ok, thank you.
user
You are welcome.
assistant