Hi.
user
Hello. How may I be of your service?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
I am David Rodriguez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us.
assistant