Hi. I am Nicholas Green.
user
Hello, how may I aid you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, we are happy to help you.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant