Hello.
user
Hello. How may I aid you today?
assistant
Can you please assist me to cancel the recent ticket? Because the planned trip got suddenly cancelled.
user
Sure, may I know your name so that I can search in my database to cancel the ticket?
assistant
Thank you for accepting my request. My name is Amanda Clark.
user
Sorry, I did not find any reservation by your name.
assistant
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
user
Thank you for connecting us.
assistant
You are welcome.
user