Hello.
user
Hello.
assistant
I'm Christopher Jackson.
user
How can I assist you at this moment?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with this.
assistant
Thank you.
user
Christopher Jackson, there are no active reservation found under under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user