Hello.
user
Hello, how may I support you?
assistant
I am Nicole Wright. Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a minute, I will get back to you with current status.
assistant
Sure.
user
Unfortunately, there is no reservation available on your name.
assistant
No problem, thank you for your information.
user
Thanks for availing us.
assistant