Hello, I am Larry Parker.
user
Hello, how may I help you?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Yes, you can proceed.
user
Ok, your reservation has been cancelled.
assistant
Thank you.
user
Thank you for contacting us.
assistant