Hello, I am Joshua Anderson.
user
Hello, how can I guide you?
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me with cancellation.
user
Sure, we will help you. Please wait a moment, I will check your details and let you know.
assistant
Ok, take your time.
user
Thank you for your time, there is no reservation found on your name to cancel further.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us.
assistant