Hello.
user
Hello. How can I assist you at this moment?
assistant
The event which I am going to attend at Charlotte has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I will help you with this.
assistant
Thank you.
user
Can you please provide the name on which you have made the reservation previously?
assistant
Please check the reservation on the name Carol Martin.
user
Wait a moment please.
assistant
Sure.
user
Carol Martin, there is no active reservation found under your name in our database.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for utilising our service.
assistant