Hello.
user
Hello. How may I assist you for the day?
assistant
Can you please help me to change my existing reservation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Sure, my name is Michael Brown.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name in our database to change.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant