Hi.
user
Hello, how can I assist you today?
assistant
Owing to an emergency I need to cancel my recent reservation, can you please check the reservation by this name Anthony Lee?
user
Sure, give me sometime to check and get back to you.
assistant
Sure.
user
Thank you for being wait. Unfortunately we found no reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant