Hello.
user
Hello. How may I guide you today?
assistant
I am Frank Young, want to cancel my reservation. Can you help me?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thank you.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's ok, not a problem. Thank you for your support.
user
Thank you for contacting us.
assistant