Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, I can help you in that. Before that, we need to check your current reservation status. Can you please provide your name?
assistant
Sure, my name is Jennifer Walker.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Jennifer, I think something went wrong while you were booking the ticket because there is no reservation found under your name in our database to do changes in that.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant