Hi.
user
Hello, how can I help you?
assistant
I have a plan to meet my best friend but it got cancelled, can you cancel it for me?
user
Sure, may I know your name?
assistant
I am Ashley Miller.
user
Sure, let me check with it.
assistant
Ok.
user
Sorry to notify you, I didn't found any reservation on your name.
assistant
it's Ok, thank you.
user
Thank you for reaching us.
assistant