Hi.
user
Hello, how can I help you?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you.
assistant
Thanks for that.
user
May I know your name?
assistant
Sure, my name is Ashley Hall.
user
There is no reservation found on your name.
assistant
Oh! May be something went wrong while I was booking the ticket. Thank you anyways.
user
Thank you for choosing us.
assistant