Hello, I am Susan Campbell.
user
Hello, how may I provide assistance to you?
assistant
Due to an emergency meeting, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you. Please, give me a moment.
assistant
OK.
user
Thank you for waiting. Sorry, there is no reservation found on your name.
assistant
Thanks for the information.
user
Thank you for reaching us.
assistant