Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, myself Stephen Collins.
user
Please allow me a moment.
assistant
Sure.
user
I found your reservation and the successfully cancelled your reservation.
assistant
Thank you for your help.
user
You are welcome. Thank you for reaching us.
assistant