Hello.
user
Hello. How can I help you?
assistant
Helen Martin here.
user
Yes, Helen.
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found under your name, Helen.
assistant
Anyway, thank you for the information.
user
Thank you for choosing us.
assistant