Hi.
user
Hello, how may I assist you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you please help me with changing?
user
May I know your name?
assistant
My name is Brian Lee.
user
Please, hold on.
assistant
Ok.
user
No reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us, have a nice day.
assistant