Hi. I am Carol Rodriguez.
user
Hello, how can I support you today?
assistant
I would like to change my existing reservation, due to typhoons my planned to visit has been postponed. Could you please avail me in changing?
user
Sure, we are here to change your recent reservation. Please wait.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant