Hello.
user
Hello, how may I assist you to make you happy?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, we will help you with that. Could you please specify your name?
assistant
I am Laura King.
user
Ok, please hold on for a couple of minutes.
assistant
Sure.
user
Thanks for being on hold, no reservation was found based on your name.
assistant
That's ok, no issues.
user
Thank you for contacting us.
assistant
Thank you for your service.
user