Hello. I am Virginia Perez.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure. I will help you with that. Please wait a moment.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
Ok, no problem. Thank you for approaching us.
user
Thank you for reaching us.
assistant