Hello.
user
Hello, what help you need from us?
assistant
Actually my father's retirement ceremony is postponed, so that I want to cancel my recent reservation. Can you help me with that?
user
Sure, I will assist you with that.
assistant
Ok.
user
I need to know your name for checking your past reservation, can you please provide it?
assistant
Sure, the previous reservation is done under the name of Donna Lewis.
user
Ok, can you please wait a moment, while I am checking the ticket status?
assistant
Ok, sure.
user
Sorry to inform you, I didn't found any reservation with your name, I think it might be not confirmed before.
assistant
Oh! that's fine, I will check any other way. Anyway's thank you for your valuable time.
user
You are most welcome. Have a nice day Donna Lewis.
assistant
Thank you.
user
Thank you for consulting our services. Keep contacting us.
assistant
Sure.
user