Hello. I am Michelle Hill.
user
Hello, Michelle Hill.
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Sure, I will help you with it.
assistant
Sure, I will wait.
user
Thank you for waiting, I observed that there is no ticket booked on given name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us, have a great day.
assistant