Hello.
user
Hello, how may I assist you?
assistant
I am Lary Lopez. Owing to an emergency I need to cancel my reservation. Can you please help me in cancelling my reservation?
user
Sure, let me check the status and revert you.
assistant
Ok.
user
We could not find any reservation by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant