Hello, Andrew Carter here.
user
Hello, how may I assist you?
assistant
I want to change my departure and arrival day in my existing reservation, can you please help me out?
user
Andrew Carter, please wait for a moment.
assistant
Ok, take your time.
user
Thank you for waiting and sorry for my late response. I could not find any active reservation by your name in our data base.
assistant
It's ok, thank you for the information.
user
Thank you for approaching our services regarding your help with changing reservation. Have a nice day.
assistant