Hi.
user
Hello.
assistant
I am Brenda Williams.
user
How may i serve you today?
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
No issues, thank you for your response.
user
Thank you for  reaching us.
assistant