Hello.
user
Hello, how can I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
Alexander Johnson here.
user
Alexander Johnson, there is no active reservation found under your name to do changes in that.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant