Hello.
user
Hello, how may I help you?
assistant
I am Deborah Gonzalez. I would like to cancel my reservation as I am leaving for holiday trip, can you please help me out?
user
Deborah Gonzalez, please wait till I check with your previous booking.
assistant
Sure.
user
Sorry, no reservation was found by your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing our services. Have a nice day.
assistant