Hi.
user
Hello, how can I aid you today/.
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, may I know your name?
assistant
My name is Amy Green.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you.
assistant