Hello.
user
Hello.
assistant
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, I am oblige to help you.
assistant
Thank you for accepting my request.
user
Sure, can I know your name which you have used in your previous flight ticket?
assistant
I have booked the ticket on my name Jerry Hill.
user
Ok, let me check with your name in our previous ticket booking list.
assistant
Sure, please take your own time. I will wait for your positive response.
user
Ok Jerry Hill, I found your reservation on the name which you have provided.
assistant
That's good, you can proceed with cancelling.
user
For cancelling your reservation, we are charging some amount and the balance amount will be credited to your account. Is it ok for you?
assistant
Yes, I am ok with your terms and conditions. Please go ahead with cancelling.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
I appreciate your quick response in cancelling my ticket, thank you so much for your kind service.
user
Ok, if the remaining balance is not credited to your registered account, then you can check the refund status on our website or else you can reach us at any time. So that, we can help you.
assistant
Sure, I will wait for 2 to 3 business days. If the amount is not credited to my account, I will get back to you.
user
Ok, thank you for employing our services to your requirement. Hope our service had satisfied you.
assistant
Thank you for your assistance. I am satisfied with your service.
user
You are most welcome. Have a nice day.
assistant