Hi.
user
Hi. How can I help you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your name?
assistant
My name is Melissa Green.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us.
assistant