Hello.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Paul Harris.
user
There is no reservation found under your name.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant