Hello.
user
Hello. How can I help you?
assistant
I am Steven Baker.
user
Ok.
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
      Thank you for waiting, sorry to inform we didn't find any reservation on your name.
assistant
Ok, fine thank you for checking.
user
Thank you for opting us, have a nice day.
assistant