Hi.
user
Hello, how may I help you?
assistant
I am Benjamin Turner. I want to change my existing reservation, can you help me with that?
user
Sure Turner. Please wait for a minute while I check for your reservation status.
assistant
Sure.
user
Turner, there is no reservation found with your details. Would you like to know anything else?
assistant
No issue, thank you for checking.
user
Thank you for reaching us, have a good day.
assistant