Hello.
user
Hello, how may I aid you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I am blissful to help you out. Please can you provide me your name to check your reservation on your name.
assistant
Thank you, myself David Gonzalez.
user
Sorry David, here I didn't find any active reservation on your name.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant