Hello.
user
Hello, how can I guide you for today?
assistant
Can you please help me to change my existing reservation?
user
I am happy to help you about that, can you please provide your name?
assistant
Thanks for accepting my request, My name is Donald Baker.
user
Sorry Donald Baker, there is no active reservation under your name to change your reservation.
assistant
Ok, thanks for your assistance.
user
You are welcome, thank you for reaching us.
assistant