Hello, Patrick Roberts here.
user
Hello, how may I help you?
assistant
Due to some crisis in my location, I want you to cancel my reservation.
user
Sure, I will help you.
assistant
Thanks.
user
Please hold on for a while, I will check your reservation status in our records.
assistant
Sure. That's ok, no problem.
user
There is no reservation found on your name. Sorry for inconvenience.
assistant
That's not a issue.
user
Ok, thank you for reaching us.
assistant
Thank you for your information.
user