Hello.
user
Hello, How can I assist you?
assistant
As my plan to meet my grandmother was postponed, I want your help in changing an existing reservation.
user
Ok. To change your reservation I need your name.
assistant
I am Jennifer Roberts.
user
Please wait a moment.
assistant
Sure.
user
We found that there is no reservation available with your name.
assistant
Ok, thanks for the information.
user
Thank you for approaching us.
assistant