Hello.
user
Hello.
assistant
This side Mark Nelson.
user
How may I lend a hand to?
assistant
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, I am here to help you for this. Let me check you reservation status in our records.
assistant
Sure, take your own time.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
That's ok, thank you for checking.
user
Thank you very much for contacting our agency.
assistant