Hello.
user
Hello, how can I aid you today?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me to cancel.
user
Sure, can you please mention me your name for checking the status?
assistant
Sure, I am Linda Davis.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
No problem, thanks for your effort.
user
Thanks for reaching us.
assistant