Hi.
user
Hello, how may I lend a hand to?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Mary Green.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found with your credentials.
assistant
That's ok. Thank you for your service.
user
Thank you very much for connecting with us.
assistant