Hello.
user
Hello. How can I help you?
assistant
Myself Samuel Lopez. I need to cancel my recent reservation due to my exams got postponed can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you for your kind response.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for searching the details.
user
Welcome, have a nice day.
assistant