Hi.
user
Hello.
assistant
I am Donna Hernandez.
user
How may I address you today?
assistant
I want to change my reservation as my get together program got postponed. Can you help me?
user
sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
It's Ok thanks for your assistance.
user
Thanks for approaching us.
assistant