Hi.
user
Hello. How may I help you?
assistant
Richard Roberts here. Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, I will help you to cancel.
assistant
Ok.
user
Roberts, there is no reservation found for you to cancel.
assistant
It's ok. Thank you for the information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant