Hello.
user
Hello.
assistant
My name is Donald Campbell.
user
Donald, how may I help you?
assistant
I would like to change my reservation due to financial issues. Can you help me?
user
Please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant