Hello. I am Andrew Baker.
user
Hello Andrew Baker, how may I serve you the best today?
assistant
I need to cancel my recent reservation due to postpone of my volleyball  tournament. Could you please help me in doing that?
user
Ok, I can help you easily. Please wait, I will go through your reservation and cancel it.
assistant
Sure.
user
Sorry, we did not find any reservation on your name to cancel.
assistant
No problem, thank you for your information.
user
 Thanks for reaching us, have a good day.
assistant