Hello,.
user
Hello, how may I assist you?
assistant
I am Stephanie Hill. I need to change my recent reservation as I want go for a round trip. Will you help me in changing my reservation?
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thank you for sharing the information.
user
Thank you for opting us.
assistant