Hello.
user
Hello, how may I assist you?
assistant
My scheduled examinations dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, will you please let me know on what name it was reserved earlier?
assistant
My reservation was done under the name Carolyn Mitchell.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, we could not find any reservation active under your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for approaching us.
assistant