Hello.
user
Hello. How can I serve you?
assistant
Can you cancel my reservation which I booked last week?
user
Sure, I am gleeful to serve you with the ticket cancellation. Can you please let me know your name?
assistant
My name is Eric Martin.
user
Ok, please give me a minute. I will check the status and get back to you.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found with your name to cancel the ticket.
assistant
Thank you for the information.
user
It's my pleasure to inform you. Thank you for opting us.
assistant