Hello, I am Nicholas Anderson.
user
Hello, Nicholas Anderson. How can I assist you?
assistant
I want to cancel my reservation due to heavy rainfall at my source.
user
Sure, please give me a minute.
assistant
Sure.
user
Thanks for your patience, we are sorry to inform you that no reservation was found in our database on your name.
assistant
Ok, thanks for informing.
user
Thanks for picking us, we hope to serve you again.
assistant