Hello.
user
Hello, how may I serve you today?
assistant
Can you please cancel my reservation as the baby shower program which I want to attend got postponed?
user
Sure, we will help you.
assistant
Ok.
user
May I know your name please?
assistant
Sure, my name is Gary Johnson.
user
Please wait for a while.
assistant
Sure.
user
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Ok, please proceed.
user
Your reservation has been cancelled.
assistant
Thank you.
user
And your amount will be credited to your bank account within four working days.
assistant
Ok.
user
Thank you for choosing us.
assistant