Hello. I am Amy Scott.
user
Hello, how may I guide you now?
assistant
Due to heavy snow fall at the source point, I would like to cancel my recent reservation. Could you please be my helping hand?
user
Ok, I will help you.
assistant
Thank you.
user
Sorry, we did not find any reservation on your name.
assistant
Ok, no worries.
user
Thank you for reaching us.
assistant
Thank you for your prompt service.
user