Hello.
user
Hello. How may I aid you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you. Can you please provide your name to check your previous reservation?
assistant
Sure, Carolyn Taylor here.
user
Please wait a moment.
assistant
Sure.
user
We regret to tell you that, there is no active reservation found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for reaching to our services, hope you have a great day.
assistant