Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your name to proceed?
assistant
Ok, my name is Rebecca Williams.
user
Sorry to say, no reservation found on your name.
assistant
Ok, that's fine. Not a big problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your appreciable service.
user