Hello.
user
Hello, how may I assist you today?
assistant
I am Jacob Garcia, I book a ticket to attend the reunion party but the plan is postponed. Help me to change my reservation.
user
Sure, please wait a moment, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
Thank you for the information.
user
Thank you choosing us, have a good day.
assistant