Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Myself Lisa Martinez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant