Hi.
user
Hello.
assistant
I am Kenneth Jones.
user
How may I help you out?
assistant
 I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 10/28 and 10/30?
user
Sure, I will help you in booking the ticket. May I know your airport codes too?
assistant
Yes, my airport codes are ATL and MSP.
user
Sorry, there are no flights found.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant