Hi.
user
Hello, how can I support you?
assistant
As your agency has promised to get back for any other help. So now please help me in changing of my travel dates?
user
Sure, we are here to help you.
assistant
Ok.
user
We need some information to change your reservation, for that, can you share me your good name?
assistant
The flight ticket was booked on the name of Virginia Edwards.
user
Please be on hold for couple of minutes.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant