Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to some personal issues. can you please help me in that?
user
Ok, may I know your name to check your reservation?
assistant
Sure, myself Richard Garcia.
user
Ok, please wait a moment I will revert you back with the preferable information.
assistant
Sure.
user
Sorry to say, there is no reservation found with your name.
assistant
Its ok , no problem.
user
Thanks for contacting us.
assistant
Thank your for searching my reservation.
user