Hi.
user
Hello. May I know your good name, Please? How may I help you for the day?
assistant
I am Karen Thompson and I want to cancel my reservation.
user
OK. We are very sorry to inform you that, There is no reservation found on Karen Thompson. Thank you, For making an inquiry with us regarding cancel reservation.
assistant
Ok, no problem. Thanks for the information.
user
Have a nice day.
assistant
You too.
user