Hi.
user
Hello. In what way can I help you today?
assistant
I want to cancel my recent reservation, due to some health issues. Can you help me with that?
user
Sure, we will help you with that.
assistant
Thank you.
user
May I know your good name to check the active reservation?
assistant
Jennifer Harris here.
user
Please wait for a while, as I check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on the given name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us, hope we serve you again.
assistant