Hi.
user
Hello, how can I help you today?
assistant
I need to book a flight ticket from CLT to PHX, can you help me in booking a flight ticket?
user
Sure, we are here to make your journey comfort. May I know your planned travelling dates to proceed further?
assistant
Sure, my journey dates are Dec 17 and Dec 19.
user
Can you help me to provide you with a connection if you need?
assistant
I prefer maximum one connection.
user
Can I have your name please?
assistant
Sure, Carol Thomas here.
user
Would you like to avail any benefits for the comfort of your journey?
assistant
No.
user
Thank you for providing all necessary details, please stand by I will check and revert to you.
assistant
Sure.
user
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant