Hello.
user
Hello. How can I render you for the day?
assistant
I want to change my existing reservation due to sudden postpone of my exams. Can you help me in doing that?
user
Sure, we can help with that. It could be helpful to me if you please provide your good name to check the reservation?
assistant
Sure, I am Richard Hernandez.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. I hardly tried to find a reservation on your name, but there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us, hope we serve you next time.
assistant