Hello.
user
Hello. How can I help you today?
assistant
I am Jennifer Young. I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day. Thank you for choosing us.
assistant