Hello.
user
Hello, how may I give assistance to you?
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, we are here to help you to change it.
assistant
Thank you.
user
Can you please mention your name?
assistant
Myself Kimberly Perez.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to notify you that, there was no reservation found on your name to change it.
assistant
No problem. Thank you.
user
Thank you for choosing our service.
assistant