Hello.
user
Hello. How can I aid you?
assistant
Can you please aid me to change my recent reservation as my business meeting is cancelled?
user
Sure, may I know the name to check for the status?
assistant
Sure, the name on the ticket is Daniel Smith.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's fine, not an issue. Thank you for your valuable time for checking.
user
Thank you for reaching us.
assistant