Hello.
user
Hello, how can I assist you at present?
assistant
I need to cancel my recent reservation, due to heavy rainfall at my destination. Can you aid me with cancellation on the name of Rebecca Moore?
user
Sure, we are here to cancel you recent reservation. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, thanks for your help.
user
Thank you for availing our service.
assistant