Hello.
user
Hello, can I know your name please?
assistant
I am Debra Brown.
user
Ok Debra, what kind of assistance are you expecting from our side?
assistant
I would like to cancel my reservation, because suddenly my interview got postponed due to heavy rains in my travel location, could you please help me out with cancelling of my existing reservation?
user
Sure, I will definitely guide you with that.
assistant
I am glad to hear that.
user
Please give me a moment while I check for any active reservations with your name in our database.
assistant
Sure, please take your finest time.
user
Thank you for waiting.
assistant
It's alright.
user
Unfortunately, there is no reservation found with your name in our database.
assistant
Ok, no problem. I believe my reservation has already been cancelled.
user
Do you need any other help from our end?
assistant
No. I am very much fulfilled with the service you had provided.
user
Debra, if you are satisfied with my response, please leave your valuable feedback in our feedback form which you will receive in your registered mail after the conversation.
assistant
Sure, I will be much obliged to give the feedback.
user
Thank you Debra, have a great day ahead.
assistant
You are welcome. Thank you for your service.
user