Hi, I am Helen Carter.
user
Hello, how can I support you today?
assistant
I need to cancel my recent reservation due to health problem. Could you please help me in doing that?
user
Sure, wait for a moment. I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, no reservation was found with your name.
assistant
No problem, thank you for your information.
user
Thanks for choosing us.
assistant