Hello.
user
Hello. How can I aid you now?
assistant
Benjamin Jones here.
user
Nice to meet you Jones.
assistant
My friend's are unable to take the flight due to a sudden meeting in there office. Can you please help me in cancelling my reservation?
user
Sad to hear Jones. I will help you with that. Please be hold on for a moment.
assistant
Ok.
user
Ok Jones, your reservation has found and cancelled successfully. Thank you for reaching us.
assistant
Thank you for your help.
user
You are welcome, have a good day.
assistant