Hello, I am Emily Lopez.
user
Hello, how may I assist you?
assistant
As my cousin's marriage has been postponed. Help me in cancelling my resent reservation.
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Sure.
user
Sorry Emily, in my database I didn't found any reservation regarding your name.
assistant
Its ok, thank you for your information.
user
Thanks for approaching us, have a good day.
assistant