Hello.
user
Hello. How may I guide you today?
assistant
I made a reservation earlier to go for Adventure trip, but it has been postponed. Can you please change my reservation?
user
Sure, I will help you with that. Can you please provide your name to check your previous reservation?
assistant
Sure, I am Paul Moore.
user
Please wait a moment to check.
assistant
Ok.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us, have a great day.
assistant