Hello.
user
Hello, how can I serve you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I have your name please?
assistant
My reservation was done under the name Katherine Collins.
user
Ok, please hold on.
assistant
Sure, take your time.
user
Thanks for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for availing us.
assistant