Hi.
user
Hello. How may I assist you at this moment?
assistant
I want to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
I am Samantha Moore.
user
Sorry. there is no reservation found on your name in our records.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant