Hello.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my plan to visit Denver is postponed. Can you change my reservation?
user
Sure, I will help you with that. May I know your good name please?
assistant
My name is Ashley Smith.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant