Hello.
user
Hello, how can I help you today?
assistant
I am Donald Harris. I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for availing us, hope to serve you again.
assistant