Hello,.
user
Hello. How can I aid you?
assistant
As our tour got postponed, I want to cancel my recent reservation.
user
Sure, May I know your name for cancellation?
assistant
I am Cynthia Harris.
user
Please wait a while.
assistant
Ok.
user
Thanks for being waiting. We didn't found a reservation by this name.
assistant
Ok, no issues. Thank you.
user
Thank you for contating us.
assistant