Hello.
user
Hello. How may I help you today?
assistant
I want to change dates in my existing reservation, can you please help me?
user
Sure, I am here to help you with that.
assistant
Please check the ticket under the name Anna Edwards.
user
May I know your name?
assistant
I had mentioned above, please check.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
We are regret to inform you that, there is no reservation found on your name in our database.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant