Hello.
user
Hello, how may I assist you?
assistant
My football match was postponed and I want to change my reservation, can you help me?
user
Sure, may I know your good name for further process?
assistant
Myself Jonathan Miller.
user
Ok, please wait for a minute.
assistant
Sure.
user
Unfortunately there is no reservation found wioth your name.
assistant
No problem, thanks for checking.
user
Thank you for availing us.
assistant