Hello.
user
Hello. How may I serve you at this moment?
assistant
Can you please assist me to change my active reservation as my meeting was changed?
user
Sure, may I know your good name please?
assistant
Thomas Martin.
user
Ok, please wait for few minutes.
assistant
Ok, I will wait.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant