Hello.
user
Hello, what kind of assistance you are looking from our side?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
May I know on which name the ticket was reserved?
assistant
Myself Eric Green.
user
Ok, please be on hold.
assistant
Ok, I will wait.
user
We found a reservation on your name, can you please forward your new journey dates?
assistant
My travelling dates are Aug 11 and Aug 13.
user
Kindly assign your airport codes?
assistant
My airport codes are ATL and PHL.
user
Is there any class preference?
assistant
I need a direct flight in business class.
user
Do you have any other preferences?
assistant
No, thank you for asking.
user
Ok, please be on hold for some time.
assistant
Ok, I will wait for your response.
user
Sorry, there are no flights are available matching your essentials.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant