Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my reservation due to some health issues, so please help me to cancel.
user
Ok, help me with your name to find a reservation of your's.
assistant
Sure, I am David Wright.
user
I found your reservation, would you like me to cancel it?
assistant
Sure, you can proceed.
user
Ok, reservation has been cancelled successfully.
assistant
Thank you.
user
Thanks for reaching us.
assistant