Hello.
user
Hello, how can I serve you today?
assistant
I made a reservation earlier to meet my project manager. Appointment has been postponed due to some issues. Can you please change my existing reservation?
user
Sure, may I know your name for changing?
assistant
I am John Hernandez.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found done previously on your name.
assistant
It's not a problem. Thanks for your information.
user
Thank you for picking us.
assistant