Hello.
user
Hello. How can I serve you?
assistant
I would like to cancel my recent reservation. Can you please help me?
user
Sure, I will help you with that. May I know the name on which the booking had done?
assistant
My name is Sandra Thompson.
user
There is no reservation found on your name in the records.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing our agency.
assistant