Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that, please hold on for a moment. May I know your name please?
assistant
I am Steven Brown.
user
Brown, I did not find any reservation with your name in my database.
assistant
Ok, no roblem.
user
Thank you for reaching us.
assistant