Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
How can I help you at this moment? Yes, this is ABC flight booking agency. May I know your name?
assistant
Sure, my name is Carol Adams. My business trip is postpone due to some issues in my office, can you change my existing reservation to another day?
user
Sure Adams, I will help you for this.
assistant
Thanks.
user
Adams, I did not found any reservations with your name.
assistant
Oh it's ok no problem.
user
Anything else to help you.
assistant
No thanks. Thank you for your information.
user
Most welcome. Have a great day.
assistant