Hi,.
user
Hello. How can I serve you?
assistant
Due to postpone of my board meeting I need to change my existing reservation so, can you please help in changing my reservation?
user
Sure. Can I know your name?
assistant
My name is Carol Taylor.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didnt found any reservation by this name.
assistant
Not a problem, thank you for the information.
user
Thank you for consulting us.
assistant