Hello, I am William Jones.
user
Hello, how can I help you now?
assistant
As the inauguration program which I like to attend got postponed, I want you to change my reservation. Can you please help me?
user
Sure, we are mirthful to aid you. Please hold on a moment.
assistant
Ok.
user
Thanks for waiting, we could not find any reservation on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you.
assistant