Hi.
user
Hello, how may I serve you?
assistant
Can you please cancel my recent reservation? As I'm unable to catch the flight due to health problem.
user
Can you please help me with your good name?
assistant
Sure, my name is Nicholas Rodriguez.
user
Please wait.
assistant
Sure, take your own time.
user
Thank you for waiting, there is no active reservation found on your given name.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for choosing us.
assistant