Hi.
user
Hello.
assistant
I am Melissa Edwards.
user
How may I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for the help.
user