Hello.
user
Hello. How can I aid you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, We are here to help you. Can I know your name?
assistant
My name is Joshua Baker.
user
Please wait a while.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant