Hi.
user
Hello, how may I be of your help?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me to cancel the reservation?
user
Sure. May I know your good name please?
assistant
I made a reservation by this name Samantha Jackson.
user
Ok, please wait a minute.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found according to your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for availing us.
assistant