Hello.
user
Hello. How may I assist you right now?
assistant
I have to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am glad to help you with that. Can you please provide your name to check your previous reservation?
assistant
Thank you. Myself David Clark.
user
Please wait a moment.
assistant
Sure, take your time.
user
There is no reservation found on your name in our records.
assistant
Oh! It may not be booked properly due to server issues while booking.
user
Thank you for reaching us, hope you have a great day.
assistant
Anyway, thank you for your time.
user
Welcome.
assistant