Hi. Kenneth Hall here.
user
Hello, how can I be helpful to you?
assistant
Can you make changes in my existing reservation?
user
Sure. Please wait I will check the reservation on your name and get back to you.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thanks for your quick response.
user
Thank you for opting us, have a good day.
assistant