Hello. I am Matthew Wilson.
user
Hello, how may I serve you?
assistant
Due to some technical issue at my office, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem. Thank you.
user
Thanks for choosing us.
assistant