Hello.
user
Hello, how can I help you today?
assistant
There is a slight change in my recent reservation, can you please help me out?
user
Sure, may I know your good name?
assistant
Myself. kenneth Lewis.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's fine, not an issue. Anyway thank you for checking.
user
Thank you for reaching us.
assistant