Hello.
user
Hello, how can I help you today?
assistant
I am not feeling well so, please help me to change my existing reservation.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check the previous reservation?
assistant
Jason Perez here.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for your time, there is a reservation found on your name.
assistant
Ok.
user
Please, share your new travelling dates.
assistant
My travelling dates are from 04/24 to 04/26.
user
Can I have your airport codes please?
assistant
Sure, my source airport code is NY - JFK and destination airport code is CA - OAK.
user
Thank you for being patience, there are no flights available with your requirements.
assistant
No problem, thanks for your information.
user
Thank you for contacting us.
assistant