Hello,.
user
Hello, how may I serve you?
assistant
I am Amy Clark. Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, I will help you. Please wait for a moment. I will check the reservation status.
assistant
Ok.
user
Thanks for your time. There was no existing reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your information.
user
Have a great day.
assistant