Hello. Myself Sarah Hall.
user
Hello, how may I guide you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user