Hello.
user
Hello, may I know your name please?
assistant
Sure, I am Gary Green.
user
Ok, how can I aid you today?
assistant
I want to cancel my recent reservation, due to bad weather at my destination.
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for approaching us.
assistant