Hello.
user
Hello, how may I aid you today?
assistant
I am Anthony Hill. I just want to cancel my recent reservation, due to heavy rainfall my basketball event has been cancelled. Can you please help me?
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok,.
user
There is a reservation found on your name, Shall I proceed for cancellation?
assistant
Ok, proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your service.
user
Thanks for choosing us, have a nice day.
assistant