Hi.
user
Hello.
assistant
Virginia Williams here.
user
How can I help you now?
assistant
Due to high fever, i am unable to travel. Please can you help me in ticket cancelling?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry William, there is no reservation found on your name.
assistant
It's ok. Anyways, thank you for your hep.
user
Thank you for approaching us, have a nice day.
assistant