Hi.
user
Hello, How can I assist you?
assistant
I need your assistance in changing my reservation, can you please do that for me?
user
Sure, May I know your name?
assistant
My name is Brenda Anderson.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not an issue, thank you for checking.
user
Thank you for availing us.
assistant