hi.
user
Hello. May I know how best I can serve you today?
assistant
I want to change my reservation as my health condition is not good. Can you help me?
user
Sure, can I know on which name ticket has been booked in past?
assistant
I am Anthony Roberts.
user
Wait a moment.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's alright, thanks for your assistance.
user
Thanks for approaching us.
assistant