Hi,.
user
Hello, how can I support you?
assistant
I am Kimberly Miller. Due to some personal work I want to change my existing reservation.
user
Sure, please give me a minute, I will check the existing reservation to change it.
assistant
Sure.
user
Thank you for your patience, we are sorry to say that there is no reservation found on your name.
assistant
OK,no problem. Thank you for your service.
user
Thank you for availing our agency.
assistant