Hi.
user
Hello.
assistant
I am Kathleen Robinson.
user
How may I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Ok.
user
Kathleen Robinson, no reservation has been found on your name in our records.
assistant
No issue. Thank you.
user
Thank you for choosing us.
assistant