Hi.
user
Hello. How can I aid you?
assistant
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your help.
user