Hello.
user
Hello.
assistant
I am John Mitchell, want to cancel my recent reservation due to some personal issues. Please help me out with that.
user
Sure John, let me check your reservation status in our database.
assistant
Sure.
user
John sorry to intimate, no reservation is found on your name in our database.
assistant
It's ok, thank you for your help.
user
Thank you John for utilizing our agency.
assistant