Hi.
user
Hello.
assistant
I am Robert Perez.
user
How can I assist you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you with that.
user
Robert, there is no reservation found under your name to do cancellation.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant