Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
I am Emily Campbell.
user
Please wait a moment.
assistant
Sure.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant