Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, may I know your good name to check the reservation status?
assistant
My name is Catherine Jones.
user
We found your reservation, can you please help me with your new airport codes?
assistant
My source and destination airport codes are AUS and OAK.
user
Can I have your travelling dates?
assistant
I want to fly on Oct 01, return on Oct 03.
user
May I know your connection limit?
assistant
I need a single connecting flight.
user
Do you have any other requirements?
assistant
My return time should be evening.
user
Sorry, there were no flights running currently due to abnormal weather conditions.
assistant
Not an issue, thank you.
user
Thank you for choosing our service.
assistant