Hello.
user
Hello, how may I aid you?
assistant
I am Melissa Jackson. I need to cancel my reservation due to some issues in my location, can you help me out please?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, no problem. Thank you for reaching us.
user
Thank you for connecting with us, have a nice day.
assistant