Hello.
user
Hello. How may I help you today?
assistant
Myself Nicole Lopez. I would like to change my recent reservation due to some personal issues, Will you help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a nice day.
assistant