Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to bad weather condition at my destination point. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank for accepting my request.
user
May I know on what name ticket has been reserved?
assistant
My name is Jerry Campbell.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for availing us.
assistant