Hello.
user
Hello.
assistant
I am Barbara White.
user
How can I assist you at this moment?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow, can you please help me in that one?
user
Sure, I can assist you with that.
assistant
Thank you for considering my acceptance.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, I will wait for your reply.
user
There is no previous reservation available under your name.
assistant
I thin it is not booked properly while I was booking, thank you for your help.
user
Thank you for contacting us, have a nice day Barbara White.
assistant
Welcome.
user