Hello.
user
Hello. How can I help you today?
assistant
My name is Jason Young, can you help to cancel my reservation which I had done last month?
user
Sure, I am glad to help you with that.
assistant
Thank you so much.
user
Please wait a moment. Sorry, no reservation found on your name to cancel your reservation.
assistant
That is ok, thank you for assisting me with my concern.
user
Thank you for reaching us, have a nice day.
assistant