Hello.
user
Hello, what can I do for you at this moment?
assistant
I need to amend an existing reservation, can you please help me out?
user
Sure, I am here to help you. Sure, please provide your good name to check the reservation in the reservation list.
assistant
Thank you. Sure, I am Nancy Lopez here.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
We are sorry to inform you that, we did not find any existing reservation against your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user