Hi.
user
Hello, how may I aid you at this moment?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, can I have your good name to check the reservation status?
assistant
Sure, I am Donna Nelson.
user
Please wait.
assistant
Ok.
user
I regret to inform you that there is no reservation found on your given name.
assistant
It's ok, thanks for checking.
user
Thank you for opting us.
assistant