Hi.
user
Hello.
assistant
I am Dorothy Adams.
user
How may I assist you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok,  no issues.
user
Thank you for reaching our service.
assistant
Thanks for the help.
user