Hello.
user
Hello.
assistant
Myself Steven Nelson.
user
Steven, how may I aid you?
assistant
I just want to cancel my recent reservation due to some health issues, can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Thank you.
user
Sorry, no reservation is available by your name.
assistant
Ok, I will wait for your response. That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant