Hi. I am Paul Collins.
user
Hello, how can I aid you for today Paul Collins?
assistant
I want to cancel my reservation, can you help me with that?
user
I am here to help you about that Paul Collins.
assistant
Thank you.
user
Please wait for sometime to search the reservation status with your name in our booking list.
assistant
Sure, I will wait for your response.
user
I apologise to say this Paul Collins, there is no active reservation with your name to cancel your reservation.
assistant
Ok, Thank you.
user
You are welcome, thank you for reaching us.
assistant