Hi.
user
Hello, how may I assist you today?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me in this?
user
May I know your good name please?
assistant
I am Amy Scott.
user
Just wait a second, I will check and get back to you.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
It's ok, not a problem. Thank you.
user
Thank you for availing us.
assistant