Hello.
user
Hello. How may I aid you?
assistant
I am Sandra Davis, want to cancel my trip because of some reason. Can you done this for me?
user
Sure, I am glad to help you. Please wait, I will check your reservation status first.
assistant
Sure, take your time.
user
Davis, there is no reservation found under your name in our database.
assistant
That's fine, not an issue. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant