Hello.
user
Hello. How can I aid you today?
assistant
Unexpectedly I made a reservation on wrong dates. Can you please change my reservation?
user
Sure, may I know your name please?
assistant
I am Richard Hernandez.
user
Wait a while, Kindly.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Ok fine, thanks for your response.
user
Thank you for opting us.
assistant