Hello.
user
Hello, how may I assist you?
assistant
Paul Green here. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation. Can you please help me in that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check the reservation list and get back to you.
assistant
Ok.
user
Sorry Paul Green, there is no active reservation on your name.
assistant
No problem. Thank you.
user
Thank you.
assistant