Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please share me your name to further process.
assistant
My previous reservation has done with my name Eric Smith.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant