Hello.
user
Hello. How may I assist you today?
assistant
Nancy Davis here. I would like to change my reservation due to some health issues, can you please help me in that?
user
Sure, please wait for a minute.
assistant
Sure.
user
Thanks for your waiting, I could not find any reservation with your name.
assistant
That's ok, no problem. Thank you for checking out.
user
My pleasure.
assistant