Hi.
user
Hello. How may I render you at this moment?
assistant
I need to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, may I know your good name please?
assistant
Sure, my name is Joseph Taylor.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant