Hello.
user
Hello.
assistant
Myself Katherine Thompson.
user
What can I do for you now?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, I can help you with changing process.
assistant
Thank you.
user
Let me check with your details in our portal.
assistant
Sure, please take your time.
user
I regret to inform you that no reservation has found for the user name in our booking list.
assistant
That's ok, no problem. thank you for the information.
user
You are most welcome and thank you for utilising our service for your help.
assistant