Hi. I am Thomas Nelson.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation as I am not able to travel. Can you help me out?
user
Sure, please wait a minute.
assistant
OK.
user
Sorry to notify, there is no reservation found on your given name.
assistant
Ok, not an issue with that. Thanks for your time with us.
user
Thanks for reaching us.
assistant