Hello.
user
Hello, how may I help you today?
assistant
Due to my ill health, I would like to cancel my recent reservation to Dallas. Will you help me with this?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please for further process?
assistant
My name is James Collins.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry James, there is no reservation found as per your name to cancel it.
assistant
Ok, not an issue. Thank you for providing information.
user
You are welcome always.
assistant