Hello.
user
Hello, how can I amend you today?
assistant
I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you help me with cancellation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Dennis Wright.
user
Ok, please wait for some time, I will check the status and revert to you.
assistant
Sure.
user
Thank you for being patient, we did not find any reservation on your name.
assistant
Ok, no issue. Thanks for your assistance.
user
Thank you for choosing us.
assistant