Hello, my name is Charles Miller.
user
Hello, how can I help you Miller?
assistant
I want to stay for some more days with my cousin at New York, can you please change my reservation?
user
Sure, I will help you. Please wait a while.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant