Hi.
user
Hello. How can I aid you today?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
I am Emily Walker.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name in our database to change.
assistant
That's ok. Thank you for your service.
user
Thank you for contacting us, have a great day.
assistant