Hello.
user
Hello, How can I help you today?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Dennis King here.
user
Ok, Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant