Hello. Myself Emma Wilson.
user
Hello, how can I guide you for today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Please give me a minute, I will check the availability of flights on this route.
assistant
Sure, please take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's fine, thank you for searching details.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user