Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me to cancel my recent ticket? Because I am unable to catch the flight on the departure date.
user
Sure, may I know your name to check for the previous reservation?
assistant
Thank you. My name is Kimberly Turner.
user
Please allow me a moment.
assistant
Ok, I will wait for your response. Take your own time.
user
Kimberly, there is no reservation found under your name.
assistant
It's ok, not a problem with that. Anyways thank you for providing the information.
user
You are welcome.
assistant
Most welcome.
user
Thank you for reaching us, have a great day.
assistant