Hello.
user
Hello, how can I help you?
assistant
 I am Richard Rodriguez, I need to cancel my recent reservation due to cancel of my trip. Could you please help me?
user
Sure, we are here to help you. Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
No problem, thank you for the information.
user
Thanks for choosing us.
assistant