Hello.
user
Hello. How may I assist you?
assistant
I have given wrong dates while booking a ticket, can you help me in changing my reservation?
user
Sure, I can help you with that, before checking your status of reservation can I have your name?
assistant
I am Carolyn Lewis.
user
Lewis, Please wait a moment let me check.
assistant
Ok.
user
Thanks for your time, there is no reservation under your name.
assistant
Not an issue, thanks for checking.
user
Welcome, have a good day.
assistant