Hello.
user
Hello, how can I serve you?
assistant
Can you please help me in changing my reservation as the audio launch which I want to attend got postponed?
user
Sure, let me know your good name please.
assistant
I am Rebecca Lee.
user
Ok, please wait a while.
assistant
Sure.
user
Unfortunately there is no reservation found matching your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for consulting us.
assistant