Hi, I am Katherine Nelson.
user
Hello, how can I help you?
assistant
My planned trip to Houston with my friends got cancelled, so I want to cancel my recent reservation. Could you help me in cancelling.
user
Sure, please wait for a while.
assistant
Ok.
user
We have not found any flight reservation with your given name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for choosing us.
assistant