Hello.
user
Hello, how may I help you?
assistant
Andrew Evans here. I need your help in changing my reservation due to some health issues. Can you please help me with that?
user
Sure, please hold on for a moment.
assistant
Ok, take your time.
user
Sorry, I did not find reservation on the given name.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us.
assistant