Hi.
user
Hello. How can I aid you?
assistant
I have planned to go for a holiday trip but it got postponed as of now due to bad weather, so could you please help me with changing my reservation?
user
Sure, please provide me your name?
assistant
Reservation was made by Lisa Collins.
user
 We found reservation on your name, may I know your new travel dates?
assistant
Sure, I will start on 12/24 and return back on 12/26.
user
Help me with your travel points?
assistant
My airport codes are from DTW to OAK.
user
Ok, please wait.
assistant
Ok.
user
Sorry, no flights are available on your travel dates.
assistant
Ok, no issues. Thank you for your time.
user
 Thank you for availing us.
assistant