Hello.
user
Hello. How may I assist you?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Ok. Please, provide your name.
assistant
Laura Mitchell here.
user
Give me a minute.
assistant
Sure.
user
Thank you for your time, I did not find any reservation on your name to cancel.
assistant
No issue, Thanks for the information.
user
Thank you for approaching us.
assistant