Hello. I am Emily Gonzalez.
user
Hello, how may I assist you today?
assistant
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant