Hi.
user
Hello.
assistant
I am Mary Adams.
user
How can I aid you at this moment?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
Thank you for waiting. Sorry Adams, here there is no reservation found under your name in our database to cancel it.
assistant
My pleasure. That's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant