Hello.
user
Hello. How can I help you?
assistant
Can you please help me in cancellation of my reservation as I am not feeling well?
user
Sure, I am here to assist you. May I know your name?
assistant
Sure, I am Melissa Baker.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry, no reservation found under your name in our database.
assistant
Not an issue with that, anyways thank you for the information.
user
You are welcome and thank you for contacting us.
assistant