Hi.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to sudden cancel of my schedule. Can you please help me with that?
user
Yes, I am here to help you. May I know your name please?
assistant
Thank you for considering my request. My name is Daniel Evans.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant