Hello.
user
Hello.
assistant
I am Betty King here.
user
How can I assist you?
assistant
I want to cancel my existing reservation, due to some personal issue.Can you please help me out?
user
I am here to help you.
assistant
Thank you for accepting my request.
user
Please wait I will check and let you know about your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry for the inconvenience, I did not fined any active reservation on your name to cancel.
assistant
Not an issue, thank you for your service.
user
Ok, thank you for reaching us.
assistant