Hello, I am Catherine Davis.
user
Hello, how may I help you?
assistant
Due to the bad weather, match has been abonded. Can you please help me out in cancel my recent reservation?
user
Sure, please wait for a while. I will cancel it and let you know.
assistant
OK.
user
Thank you for waiting, no reservation found with your name to cancel the reservation.
assistant
OK, no problem. Thanks for the help.
user
Thank you for approaching our agency, have a nice day.
assistant