Hello.
user
Hello, how may I help you today?
assistant
Please change my active reservation as my meeting was changed.
user
Sure, may I know your name please?
assistant
Mark Hall.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Hall, there is no reservation found as per your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us with a query.
assistant