Hello.
user
Hello. Welcome to flight booking agency.
assistant
Due to heavy snow fall in my location, I am not able to move from my location. Can you cancel my reservation?
user
Sure, I will definitely help you on that.
assistant
Thank you.
user
Will you provide the name for checking the reservation?
assistant
Myself Sharon Rodriguez.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
There is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your information.
user
It's my pleasure, have a great day.
assistant