Hello.
user
Hello. How can I aid you?
assistant
I want to amend my recent reservation as my scheduled is postponed to next month. Can you help me with that?
user
Sure, please provide me the name to check for the status.
assistant
Myself Paul Clark.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's fine, thank you for checking.
user
Thank you for reaching us.
assistant