Hi.
user
Hello.
assistant
I am Jennifer Baker.
user
How can I aid you?
assistant
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
That's alright, thanks for your support.
user
There is no reservation on your name. Thanks for choosing us.
assistant