Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Margaret Wright.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant