Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I am happy to help you in ticket cancellation.
assistant
Thank you.
user
May I know your name for checking purpose?
assistant
Sure, myself Amanda Anderson.
user
As per your request, there is no reservation found for the user name when I have checked to cancel you previous ticket.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for reaching us, have a nice day. Most welcome.
assistant
Most welcome.
user