Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
My name is Deborah Collins.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thanks for reaching us, wish you a great day.
assistant