Hello.
user
Hello,.
assistant
I am William Harris.
user
How can I aid you today?
assistant
I just want to change my existing reservation, due to sudden demise of my grand mother. Can you please help me with it?
user
Sure, wait for sometime. I will check and get back to you.
assistant
Thank you. OK.
user
Thanks for being patience, no reservation exists in your name.
assistant
OK, not a problem. Thanks for your information.
user
Thanks for consulting us, have a nice day.
assistant