Hi,.
user
Hello, how can I help you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves. So, can you please help me?
user
Sure, may I know your name?
assistant
Thanks for responding. Katherine Phillips, is my name.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, no reservation found with your name.
assistant
Ok, thanks for your kind information.
user