Hi. I am Gary Scott.
user
Hello, how may I help you today?
assistant
Would it be possible to change my reservation?
user
Sure, we are here to help you.
assistant
Thanks.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there was no reservation found with your given name.
assistant
It's ok, thanks for your information.
user
Thank you for opting us.
assistant