Hello.
user
Hello, how may I help you?
assistant
As my plans to visit Chicago got postponed, can you please help me in changing my existing reservation to Chicago?
user
Sure, I will help you.
assistant
Thank you.
user
On which name you have reserved your seat?
assistant
I have previously reserved my ticket with the name Pamela Martinez.
user
Please hold on a moment.
assistant
Sure, I will wait for your information.
user
Sorry, there is no reservation found on given name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant