Hello.
user
Hello. How can I assist you at this moment?
assistant
My name is Paul Miller. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, I will wait.
user
Sorry Paul Miller, no reservation has found under your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant