Hi.
user
Hello. How can I guide you today?
assistant
I am not feeling well, could you please help me in changing my recent reservation?
user
Ok, I will help you with that. Can I know on what name you have reserved your ticket?
assistant
Yes, my name is Ashley Young.
user
Please wait for a while.
assistant
Ok, please make it fast.
user
Sorry, I did not find any active reservation on your name to change.
assistant
Nothing to worry, thanks for your information.
user
Thank you for connecting with us. Have a great day.
assistant