Hello.
user
Hello, how can I assist you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation.
user
Ok, please can I know your name to proceed?
assistant
Sure, I am Angela Harris.
user
Ok, please can you wait a moment I will check?
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there are no reservations been found on your name to cancel.
assistant
Ok, Thank you for your service.
user
Thank you for choosing our agency.
assistant