Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Thank you, I have reserved it on the name of Angela Taylor.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Oh! I think the ticket was not booked properly due to server issue. Anyway, thank you for the information.
user
Thanks for choosing us.
assistant