Hi.
user
Hello.
assistant
I am Jeffrey Brown.
user
How can I assist you today?
assistant
Can you please change my existing reservation? because my sister reserved me a ticket with a wrong airport and location.
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
Jeffrey, there is no reservation found under your name.
assistant
No problem, thank you for checking.
user
Thank you for contacting us.
assistant