Hello.
user
Hello.
assistant
I am Karen Hernandez.
user
How can I aid you?
assistant
I want to change my reservation as my fare well party got postponed. Can you help me?
user
Sure, I can help you. Please wait  a while.
assistant
Sure.
user
Thanks for your time. We did not found any reservation on your name in our records.
assistant
It's Ok, thanks for your response.
user
Thank you for availing us.
assistant