Hello.
user
Hello, how may I help you for the day?
assistant
I just want to cancel my reservation due my health issues. Can you help me out with this?
user
Sure, please mention your good name to proceed with cancellation?
assistant
Ok, I made a reservation on the name of Betty Smith.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
No problem, thanks for your help.
user
Thank you for availing with us.
assistant