Hello.
user
Hello. How may I help you at this minute?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, I am here to help you with that. Could you send me your good name?
assistant
My name is Deborah Perez.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue, thank you.
user
Thank you for reaching us. Have a nice day.
assistant