Hello.
user
Hello, how may I assist you?
assistant
I would like to do some modifications in my existing reservation, can you help me in that?
user
Sure, may I know your good name?
assistant
Sure, myself James Harris.
user
Please wait.
assistant
Sure, I will wait for your response.
user
There is no reservation found on your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant