Hello. William Robinson here.
user
Hello, how may I serve you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
We found a reservation with your name, shall I proceed with cancellation?
assistant
Sure, please cancel it now.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant