Hello.
user
Hello, Good Evening. What can I do for you?
assistant
I'm Pamela Hernandez, would you help me in cancelling my recent reservation?
user
Sure. Please wait a moment.
assistant
OK.
user
I am very sorry to say this Pamela Hernandez. I am unable to find a reservation with your name.
assistant
That's fine, thank you for your help.
user
Thank you for reaching us. Have a good day.
assistant