Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, may I know your name to check with the details.
assistant
Sure, Steven Phillips here.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching our service.
assistant