Hi, I am Rachel Rodriguez.
user
Hello, what can I do for you?
assistant
 I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me with this?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for waiting. we didn't found any reservation by your name.
assistant
That's ok, you can proceed with the booking. Thank you.
user
Thank you for consulting us.
assistant