Hello, I am Kathleen Perez.
user
Hello, how may I help you today?
assistant
As my schedule of attending an film shout got cancelled, can you please help me in cancelling my reservation?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thank you for your information.
user