Hello.
user
Hello. How can I help you for today?
assistant
I would like to cancel my flight ticket booking that I have an important meeting on the same dates that my manager has informed us suddenly, so can you please help me in cancelling my flight ticket?
user
Yes, I can help you.
assistant
Thank you.
user
Can you share me your name for checking?
assistant
Sure, my name is Justin King.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues with that one. I will check it later, thank you for your service.
user
Thank you for contacting us.
assistant
Welcome.
user