Hi.
user
Hello, how can I assist you?
assistant
As my exam got cancelled due to heavy storm, please help me in cancelling my reservation.
user
Sure, may I know your good name please?
assistant
Sure, I have booked the ticket under name of Gary Robinson.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
I found reservation with your name.
assistant
Ok, cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant