Hello.
user
Hello, how can I help you?
assistant
My name is Brandon Harris. I just want to cancel my recent reservation, due to heavy floods at my destination. Can you aid me with cancellation?
user
Sure, will you be on hold for sometime?
assistant
Sure, I will be on hold.
user
There is no reservation on your name.
assistant
That's Ok, thanks for your help.
user
Thank you.
assistant