Hello.
user
Hello, how can I assist you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, Jeffery Hernandez here.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Oh, it's very sad to hear from your side. Anyways, thank you for sharing the information.
user
Thank you for choosing us.
assistant