Hello.
user
Hello.
assistant
I am Emma Davis.
user
How may I assist you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thank you.
user