Hello.
user
Hello, what can I do for you today?
assistant
I want to do some changes in the existing reservation because my friend are not able to join with me on those dates. Can you help me in change an existing reservation?
user
Sure, let me know your good name to proceed further.
assistant
I made a reservation by this name Joshua Hernandez.
user
Ok, give me a minute.
assistant
Ok.
user
Thank you for your time. Unfortunately we didn't found any reservation matching your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant