Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Will you help me?
user
Sure, may I know your name please?
assistant
Sure, I am Susan Roberts from Orlando.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
No problem, thank you for your effort.
user
Thank you for opting us.
assistant