Hi.
user
Hello, how can I be your helping hand today?
assistant
Due to some sudden changes I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, you made the reservation earlier?
assistant
Kenneth Harris here.
user
Ok, please standby.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us.
assistant