Hi. I am David Thomas.
user
Hello. How may I help you out?
assistant
Actually, I got admitted in a hospital due to some health issues. So I prefer not to travel, could you help me in cancelling my reservation?
user
Sure, I will help you in cancelling the reservation.
assistant
Sure, take your time.
user
Sorry, there are no reservations found.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant