Hello.
user
Hello. How can I assist you today?
assistant
I am Richard Jones. I want to change my ticket reservation that when I am booking a ticket it show with a two connecting flight but now it got emergency and I need a connecting flight to travel, so can you please help me in changing my recent ticket booking?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your own time.
user
Richard, there is no reservation found under your name.
assistant
That's fine. Thank you for your help.
user
Thank you for contacting us.
assistant