Hello. I am Frank Lopez.
user
Hello, how may I assist you?
assistant
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Ok. Sure, please hold on.
assistant
Ok.
user
reservation found with your name. Please, share the new journey dates.
assistant
Ok, my new journey is from ATL to HOU.
user
Ok.
assistant
And my planned journey dates are from 06/14 to 06/16.
user
No flights found on your journey dates.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thank you.
user