Hi. I am Pamela King.
user
Hello, how may I serve you today?
assistant
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me?
user
Sure, please wait a minute.
assistant
Sure.
user
There is no reservation on your given name.
assistant
That's fine, thanks for your assistance.
user
Thank you for choosing us.
assistant