Hi.
user
Hello. How may I assist you?
assistant
Could you please assist me in changing my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Robert Martin.
user
Wait a moment please.
assistant
Sure.
user
Robert Martin, we haven't found any reservation under your name in our database?
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant