Hi.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation due to financial issues.
user
Sure, I will help you with this. Can you please provide the name on which you have made the reservation?
assistant
Ok, my name is Jessica Perez.
user
Jessica Perez, there is no active reservation found under your name in our database.
assistant
Not an issue, thank you for assisting me.
user
Thank you for contacting us.
assistant