Hi.
user
Hello.
assistant
I am Donna Baker.
user
How may I serve you?
assistant
I would like to cancel my recent reservation, can you please help me in cancellation?
user
Sure, Please be on hold.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, not an issue thank you for your information.
user
Thank you for reaching us.
assistant