Hello.
user
Hello.
assistant
I am Andrew Hall.
user
How can I help you?
assistant
I want to change my recent reservation, due to some health issue. Can you please help me?
user
Yes, I can help you. Give me a moment.
assistant
Ok, take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for contacting us.
assistant