Hi.
user
Hello. How may I help you today?
assistant
Virginia Garcia here. Please help me out in booking the ticket from PHX to PHL.
user
Sure, I will help you with that. Can I have your travel dates please?
assistant
My trip dates will be Nov 16 to Nov 18.
user
May I know your class preferences?
assistant
I am ok with both the classes.
user
Thanks for your information, please wait a moment.
assistant
I want direct flight, so please check for it.
user
I am really sorry, there is no direct flight running on your route.
assistant
Ok, thank you for checking.
user
Thanks for choosing us, have a good day.
assistant