Hello, I am Jerry White.
user
Hello, how may I assist you?
assistant
Due to bad weather condition, I need to cancel my ticket. Can you help me?\.
user
Sure, hold on for a moment.
assistant
Take your time.
user
Let me check. I found a flight reserved on your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Welcome.
assistant
You are welcome.
user