Hello.
user
Hello. How can I aid you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know the name to check for the status?
assistant
My name is Margaret Davis.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok, I will wait.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant