Hi.
user
Hello, how may I help you today?
assistant
I am Nancy Green, I need to change my recent existing reservation due to postpone of my document verification in office.
user
Sure, we will help you. Please wait for a while, I will check the reservation list and inform you.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Fine, thanks for the information.
user
Thank you for availing us.
assistant