Hello.
user
Hello, How can I assist you?
assistant
I have planned to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, May I know your name?
assistant
Mary Harris.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thank you.
user
Thank you for opting us.
assistant