Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you in flight ticket cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Emma Wilson.
user
Sorry Emma I could not find your flight reservation to cancel it.
assistant
Ok, that's fine.
user
Thank you.
assistant
Anyways, thank you for your service.
user