Hi.
user
Hello.
assistant
Charles Mitchell on this end.
user
How can I help you Charles?
assistant
I would like to cancel my trip ticket, which I have booked for my holiday in next week. Can you help me?
user
Please wait for a moment.
assistant
Ok, sure.
user
I did not find any reservation under your name.
assistant
Oh! That's sad, thank you for checking.
user
Most welcome, have a good day.
assistant