Hi.
user
Hello, how may I aid you?
assistant
Due to some financial issues, I can not travel to New York. Can you please cancel my reservation?
user
Sure, I am here to help you out. Please provide me your name to check the previous reservation details.
assistant
My name is Katherine Taylor.
user
Sorry Taylor, there is no reservation on your name in our data base.
assistant
Its ok, thank you for the information.
user
Thank you for reaching us.
assistant