Hi.
user
Hello, how can I assist you?
assistant
My business meeting got cancelled, can you please help me in cancelling my reservation?
user
Sure, may I know your name?
assistant
I am Scott Campbell.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant