Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Janet Hernandez.
user
Wait a minute.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant