Hello.
user
Hello, how can I help you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your good name?
assistant
Thomas Taylor here.
user
We found a reservation on your good name. Please share me your planned travel dates.
assistant
Sure, my planned travel dates are from July 16 to July 18.
user
May I know your source and destination points?
assistant
My source and destination airport codes are IAD to LAX.
user
Do you have any other specifications?
assistant
I need a connecting flight.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no flights were found with your given details.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant