Hello.
user
Hello. How can I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, let me know your name to check your reservation details.
assistant
I am Justin White.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
No problem, thank you for the checking.
user
Thank you for reaching us.
assistant