Hello.
user
Hello. How may I assist you?
assistant
I am Nicholas Wright. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
No reservation found for this search.
assistant
That's fine. Anyway, thank you for your help.
user
Sorry for inconvenience. Thank you for choosing us.
assistant
That's ok.
user