Hello.
user
Hello. How can I aid you at this moment?
assistant
I am looking to cancel my ticket which is booked to reach New York city because I have got a call from my manager that there is an important work. Can you please help me to cancel the ticket?
user
Sure, I am happy to help you with that.
assistant
Thank you for accepting my request.
user
Can I know your full name?
assistant
Sure, my name is Katherine Brown.
user
Please wait for a moment.
assistant
Ok, take your time and tell me the ticket status.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
Oh! I think the ticket is not reserved properly. Anyways thanks a lot for your valuable time.
user
Thank you for consulting us. Have a nice day.
assistant
You are welcome.
user