Hi.
user
Hello, how can I guide you for today?
assistant
Can you please help me in cancelling my recent reservation?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Robert Thomas here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not a problem, thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant