Hi.
user
Hello. How can I aid you?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, We are here to help you. May I know your name?
assistant
Stephen Lee.
user
Give me  a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
assistant
Ok, no problem. Thank you.
user
Thank you for picking us.
assistant