Hello.
user
Hello. What can I do for you today?
assistant
My name is Anna Levis, I want to change my reservation due to my bad health. Can you help me with that?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant