Hello.
user
Hello, how can I assist you?
assistant
I would like to change my reservation due to sudden plan change in the trip, as our friends planned to go some other place this time, can you please help me by changing the ticket?
user
Sure, may I know your good name please?
assistant
Jerry Taylor here.
user
Give me a moment, I will check your reservation status.
assistant
Sure.
user
Our database is showing that, there is no reservation found on your name.
assistant
No issues on that. Thanks for checking.
user
Thank you for reaching us.
assistant