Hello.
user
Hello.
assistant
My name is Benjamin Robinson.
user
How can I aid you?
assistant
I want to cancel my reservation, could you help me out?
user
Yes, I will help you in cancelling your reservation. Please hold on for a moment so that I can check the details of your existing reservation.
assistant
Sure, take your time.
user
Yes, I found your reservation.
assistant
Ok, please cancel the reservation.
user
Ok Benjamin, I have cancelled your ticket.
assistant
Ok, thank you for your help.
user
Thank you, have a nice day.
assistant