Hi.
user
Hello. How may I assist you for the day?
assistant
The Monterrey Car Week has been cancelled, due to some technical issues.
user
Ok.
assistant
So, help me in cancelling the  reservation with my name?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name to check the previous reservation?
assistant
Katherine Roberts is my good name.
user
Please wait a minute, I will check and let you know the status.
assistant
Sure, I will wait.
user
Thanks for your precious time, we did not find any reservation with your name to cancel.
assistant
Not a issue.
user
Ok.
assistant
Thank you for your quick response.
user
Thank you for reaching us.
assistant