Hello.
user
Hello, How can I aid you today?
assistant
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me in cancellation?
user
Sure, may I know your good name?
assistant
My name is Carolyn Thompson.
user
Ok, please wait a while.
assistant
Sure, I will wait.
user
Thanks for waiting, we did not find reservation on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant