Hi.
user
Hello,. How may I help you?
assistant
Due to the sudden change in climate, my soccer tournament got postponed to future dates. Can you help me in changing my existing reservation?
user
May I know your name?
assistant
Sure, my name is Dorothy Perez.
user
No reservation exists by name Dorothy Perez.
assistant
Ok, no issues.
user
Thanks.
assistant
Thanks for your kind service.
user