Hi.
user
Hello, how can I aid you?
assistant
Owing to an emergency, my boxing championship got postponed. So I want you to change my existing reservation?
user
Sure, may I know your name please?
assistant
Sure, I am Ashley Hernandez.
user
Ok, please stand by.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, no worries at all.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your help.
user