Hi.
user
Hello, how can I assist you?
assistant
I want to change my present reservation. Can you help me for that one?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, Ronald Adams here.
user
Please wait while I'll check your reservation status.
assistant
Sure.
user
Ronald Adams, there is no active reservation found under your name to do changes in that.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant