Hello.
user
Hello, how can I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Michael Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, we will try to serve you for the next time.
assistant