Hi.
user
Hello. How can I assist you?
assistant
I am Sarah Taylor. Can you please assist me in changing my existing reservation as my plan to meet my friend got postponed?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for the information.
user