Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation as my plan to go for an excursion tour got cancelled.
user
Ok, For checking the status kindly mention your name?
assistant
I am Amy Clark.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Its Ok.
user
Thanks for reaching us, have a good day.
assistant
Thanks for your support.
user