Hello,.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due sudden change in my trip.
user
Ok.
assistant
Can you help me out in cancellation?
user
Sure. May I know your name?
assistant
I am Alexander Lopez.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for kind response.
user
Thank you, Have a nice day!.
assistant