Hello. I am Gary Jackson.
user
Hello, how can I help you today?
assistant
Due to sudden work, I want to change my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for choosing us.
user
Thank you for reaching us.
assistant