Hello.
user
Hello, how can I support you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me in doing that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Brandon Hill.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant