Hello.
user
Hello, how may I render you from my end?
assistant
Due to an emergency in office work, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am mirthful to help you out. Please provide me your name to check the previous reservation details on your respected name.
assistant
My name is Charles Hernandez.
user
Please standby for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Charles, there is no active reservation on your name in our reservation portal.
assistant
Ok, not an issue. May be my brother has cancelled my reservation on behalf of me. Anyways, thank you for providing information.
user
Thank you for contacting us.
assistant