Hello.
user
Hello, how may I help you?
assistant
Due to my ill health, I want to take some rest. I would like to change my existing reservation.
user
Sure, please provide me your name to check the status of the reservation.
assistant
My name is Stephanie Carter.
user
Carter, there is no reservation found with your details. Would you like to know anything else?
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant