Hi.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation.
user
Sure, May I know your name please?
assistant
My name is Amy Clark.
user
Ok, Amy Clark, please wait for a minute.
assistant
Sure.
user
Thanks for your patience. Sorry, we did not find any existing reservation based on your name.
assistant
Ok, no problem. Thanks for your time and information.
user
Thanks for connecting with us, have a nice day.
assistant