Hi.
user
Hello. How can I help you?
assistant
Sarah Thomas here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Just a moment please.
assistant
Ok.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant