Hello.
user
Hello, how can I assist you?
assistant
Due to heavy work load in my office, I'm unable to catch the flight. Can you please help me in changing my recent reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Carolyn Rodriguez.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant