Hello.
user
Hello.
assistant
Shirley White here.
user
How may I help you?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found basis on your details.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Most welcome.
assistant