Hi. I am Robert Evans.
user
Hello, how may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant