Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
I am sorry to know that. I will help you.
assistant
Thank you.
user
Please let me know with your name.
assistant
Sure, my name is Betty Lopez.
user
Please allow me a minute.
assistant
Sure.
user
Betty Lopez, I am really sorry to inform you that there is no reservation found on your name to cancel.
assistant
Ok, not an issue.
user
Thank you for understanding.
assistant
Anyways, thank you for your service.
user
Thank you for reaching us. Have a great time.
assistant