Hello.
user
Hello, how can I assist you today?
assistant
I am Andrew Young, Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, Let me know your name please? Ok, wait for some time. Thanks for waiting there is no reservations found on your name.
assistant
Ok, no issues, thanks for your information.
user
Thanks for connecting us, Have a great day.
assistant
Thank you.
user