Hi.
user
Hello, how can I help you today?
assistant
Due to heavy rains at my destination place, I want to cancel my political interaction with people. Can you help me to cancel my reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, Rachel Hall here.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant