Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my client meeting, Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
I am Christine Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant