Hello.
user
Hello, can you please tell me what help that you are looking for?
assistant
I am Dennis Young. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with the ticket cancellation process. Can you please hold on for a minute?
assistant
Sure, take your time.
user
Sorry Young, there is no reservation matching with your name in our portal to cancel.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
You are welcome, thank you for reaching us.
assistant