Hi. I am Kathleen Anderson.
user
Hello, how may I aid you today?
assistant
Can you help me in cancelling my reservation, owing an emergency?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
You can cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for helping.
user
Thank you for connecting with us.
assistant