Hi.
user
Hello, how may I help you?
assistant
 My convocation is going to held in Phoenix, can you help me in booking a ticket from AUS to PHX?
user
Please provide me your journey dates.
assistant
My trip dates are 08/23 to 08/25.
user
May I know your name please to proceed further?
assistant
My name is Catherine Brown.
user
There are no flights available at this moment, Brown.
assistant
Thank you for checking.
user
Thank you for reaching us.
assistant