Hello.
user
Hello.
assistant
Betty Turner here.
user
How can I assist you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As I'm feeling sick right now.
user
Sure Betty Turner, I will help you with that. Please wait a moment to check your reservation status.
assistant
Sure, I'll wait for your response.
user
Sorry Betty Turner, no reservation has found under your name to cancel.
assistant
That's ok, thank you for giving the information.
user
Thank you for choosing us, have a good day.
assistant