Hello.
user
Hello, how can I assist you for the day?
assistant
I would like to change my planned travel dates to some other dates, please help me in changing my existing reservation.
user
Sure, I am mirthful to help you with that reservation changing.
assistant
Thank you.
user
Please wait for a moment, let me check the status of your reservation.
assistant
Sure, take your time.
user
Thank you for waiting. May I know your name, please?
assistant
My name is Matthew Evans.
user
There is no active reservation found with your name in our reservation list to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us, have a great day.
assistant