Hello.
user
Hello, how may I assist you?
assistant
My business meeting has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, hold on for a moment. Let me check.
assistant
Ok.
user
I found a reservation on your name. Shall I proceed to cancel?
assistant
My previous reservation was done under the name Jeffrey Roberts. Please cancel my reservation.
user
Roberts, your ticket has been cancelled.
assistant
Thank you for your service.
user
Welcome. Thank you for choosing us. Have a great day.
assistant