Hello.
user
Hello, how may I aid you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are here to help you.
assistant
Thanks.
user
Can you share me your good name please?
assistant
My name is Eric Anderson.
user
Ok, please wait for a while.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thanks for reaching us, wish you a great day.
assistant