Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name?
assistant
Myself Jerry Jones.
user
Sure, wait a minute.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant