Hello.
user
Hello, how can I assist you for the day?
assistant
I need to change my previous flight reservation. Can you please assist me in that?
user
Sure, I am here to help you.
assistant
Ok.
user
May, I know your good name?
assistant
This is Jessica Taylor.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant