Hi, I am Benjamin Davis.
user
Hello, how may I render you?
assistant
Owing to an emergency, my planned trip to Death valley adventure with friends got postponed. So I want you to change my existing reservation.
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for reaching us.
assistant