Hello, is this a flight ticket booking agency?
user
Hello. Yes, you are in right place. I hope you are doing good today, how can I help you?
assistant
Actually, I am trying to contact you from past 2 days. I have to change my reservation as my mother is admitted in the hospital, so I cannot travel. Can you please help me in changing my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
On whose name did you reserved the ticket?
assistant
The ticket is booked on the name of Gary Walker.
user
Ok, please wait a while, I will check and inform you is there any previous reservation on your name.
assistant
Sure, I will wait for your response.
user
There is a reservation on your name in our database, please share your preferred travel dates.
assistant
Sure, I would like to depart on 07/18 and also please change my return date, that is on 07/20.
user
From which airport you are willing to travel?
assistant
I would like to depart from the same airport, that is from SFO.
user
Please share your destination airport code.
assistant
Sure, my destination airport is LGA.
user
Do you have any other specifications?
assistant
I prefer direct flight.
user
Sure, I will check and inform, please wait a while.
assistant
Sure, I will wait for your response.
user
As per your specified details, there is no flight available on your desired travel dates.
assistant
Oh! That's not an issue, I will find an other way. Thank you very much for the information.
user
Do you want to know any thing else?
assistant
No, thank you very much.
user
Thank you for reaching us, have a nice day.
assistant