Hi.
user
Hello,.
assistant
 I am Amy Parker.
user
How can I abet you today?
assistant
 I want to cancel my reservation due to heavy floods.
user
Ok.
assistant
 Can you help me in cancelling?
user
Sure, we are here to help you in cancelling your ticket. Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name in our database.
assistant
Ok, thank you.
user
Thank you for opting us.
assistant