Hi. I am Larry Lee.
user
Hello, how can I help you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant