Hello, I am James Lewis.
user
Hello Lewis, how can I aid you today?
assistant
Can you aid me to postpone my reservation? I have an emergency.
user
Sure, I am here to help you. Hold on for a moment.
assistant
Sure, take your time.
user
Sorry Lewis, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user