Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Rebecca Williams.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant