Hi.
user
Hello, how may I be of your help?
assistant
I am Stephen Baker. I would like to cancel my reservation due to my exams schedule were changed. Can you help me out?
user
Sure, please wait a while. I will check and get back to you.
assistant
Ok, take your time.
user
Thank you for being wait. Unfortunately we didn't found any reservation with your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for your response.
assistant