Hi.
user
Hello, do you need any help from us?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Ok, may I know your name please?
assistant
I am Jessica Baker.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
Ok, no issues. Thanks for the information.
user
You are welcome, have a great day.
assistant