Hello.
user
Hello, how may I aid you today?
assistant
 I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please provide your name.
assistant
Emily Hill here.
user
Please be on hold.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name in our database to cancel it.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant