Hello. I am Mary Wilson.
user
Hello, how may I help you?
assistant
I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Mary Wilson, I am here to help you for this. Let me check your reservation status in our records.
assistant
Sure.
user
We found a reservation, and I cancelled successfully with your criteria.
assistant
Thanks for your service.
user
Thank you very much for contacting our agency.
assistant