Hello.
user
Hello. How can I provide assistance to you?
assistant
My name is Ashley Lewis, I want to cancel my reservation due to heavy rainfall.
user
Ok, I will help you with cancellation. Please wait a minute, I will check and let you know.
assistant
Sure.
user
Thanks for your time. There was no reservation found on your name.
assistant
No problem, thank you for your service.
user
Thank you for availing with us.
assistant