Hello.
user
Hello.
assistant
Myself Kathleen Young.
user
How may I aid you?
assistant
I need to change my existing reservation, can you please help me?
user
Sure, I am here to help you out.
assistant
Thank you for your kind response.
user
Kathleen Young, we regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you for searching the details.
user
Thank you for choosing us.
assistant