Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you help me for this one?
user
Sure, may I now your name please?
assistant
Sure, Amy Smith here.
user
Wait a moment please.
assistant
Sure.
user
Amy Smith, we regret to inform you that there is no reservation found on your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant