Hello.
user
Hello. How may I assist you?
assistant
Suddenly one of my friend's father demise and I have to stay with him for few days, so I want to cancel my reservation. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
Yes, my name is Laura Collins.
user
As for your request I have cancelled your reservation.
assistant
Thank you for your help.
user
Thank you.
assistant