Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
My name is Brian Davis.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, we found a reservation by this name. Shall I cancel your ticket?
assistant
Sure, you can proceed.
user
Your ticket has been cancelled successfully.
assistant
Thanks for your help.
user
Thank you for availing us.
assistant