Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, we are here to help you. May I know your good name please?
assistant
My name is Michael Phillips.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us, have a good day.
assistant