Hello.
user
Hello, how may I help you?
assistant
I am Cynthia Hernandez. I  Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, please wait for a while.
assistant
OK.
user
Sorry, there is no reservation found on your given name.
assistant
Not a problem, thank you for the information.
user
Thanks for choosing us.
assistant