Hello, I am Thomas Green.
user
Hello Thomas Green, how can I assist you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user