Hello.
user
Hello, how can I assist you?
assistant
I am Carolyn Edwards want to cancel my recent reservation owing an emergency.
user
Sure, wait for some time I will check and let you know.
assistant
Sure.
user
Thanks for waiting there is reservations found on your name. Shall I proceed for cancel ticket?
assistant
Yes, you can proceed.
user
Your ticket has been cancelled. Thanks for connecting us.
assistant
Thank you for cancelling my ticket.
user