Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check the status of your reservation?
assistant
I am Nancy Nelson.
user
Please wait a moment.
assistant
Sure.
user
Nancy Nelson, I have found your reservation and I cancelled it successfully.
assistant
Ok, thank you for your response.
user
Thank you for choosing us.
assistant