Hello.
user
Hello, how can I guide you for today?
assistant
Margaret White here. I need to change my recent reservation because bad weather condition, can you help me out?
user
I am here to help you in changing your reservation Margaret White.
assistant
Thank you for your positive response.
user
 Sorry to say this Margaret White, there is no active reservation with your name to fulfil your request.
assistant
It's ok, not a problem. Thank you for checking.
user
You are welcome, thank you for reaching our service. Hope you have a nice day ahead.
assistant