Hi.
user
Hello, can you please tell me how may I serve you for this day?
assistant
To watch the live events, I book a ticket at earlier. But due to some technical issues it was cancelled. Can you help me in cancellation of my reservation?
user
Ok, sure I will help out with this issue. Can you please tell me your name?
assistant
Myself Joseph Williams.
user
Sorry Williams,no reservation found with your name in my database.
assistant
Ok. Not an issue. Thank you for your assistance.
user
Most welcome.
assistant