Hello.
user
Hello. Can you please tell me how can I guide you?
assistant
I want to change my previous reservation, I have semester exams on those dates so my trip was postponed, can you please change my reservation?
user
Ok, sure can you please tell me your name?
assistant
Sure, my name is Amanda Perez.
user
Please wait for a while.
assistant
Ok.
user
Sorry Perez, no reservation found on your name in my listing.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant