Hi.
user
Hello, how may I be your helping hand today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
Brenda Thomas here.
user
Ok, please wait.
assistant
Sure.
user
Sorry to say that, there was no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant