Hello Lisa Robinson here.
user
Hello, how can I assist you?
assistant
Due to heavy snowfall in my destination place, I want to cancel my recent reservation. Can you help me with that?
user
Sure, Lisa Robinson, we are glad to help you. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your patience. Sorry, we did not find any existing reservation specified on your name.
assistant
Ok, no worries.
user
Thanks for choosing us, have a nice day.
assistant
Thank you for helping me in cancellation.
user
It's my pleasure to help you.
assistant