Hello.
user
Hello. How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am very happy to help you with that.
assistant
Thank you for taking my request.
user
I need to know your good name please.
assistant
I have reserved it on the name of Stephen Rodriguez.
user
Sorry, no reservation is found on your name in our database.
assistant
Oh! It might be cancelled by my cousin I think. Anyway, thank you for the information.
user
Thank you for contacting us.
assistant
Welcome.
user