Hello.
user
Hello. How may I guide you?
assistant
I want to change my existing reservation because my college fest is cancelled. Can you help me in changing the the ticket ?
user
Sure, I am here to help you. Let me check your reservation status in our records.
assistant
Thank you.
user
May I know your name please.
assistant
Yes, I am Shirley Harris.
user
Harris, sorry for inconvenience no reservation is found on your name in our database.
assistant
Oh! that's fine, no problem. Thank you for your information.
user
You are welcome.
assistant