Hello.
user
Hello, how may I help you today?
assistant
Please change my existing reservation due to some health issues?
user
Sure, we are here to help you. Let me know your name to proceed?
assistant
Sure, I am Edward Green.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant