Hi. I am Patricia Mitchell.
user
Hello,how can I assist you for the day?
assistant
Owing to an emergency I need to cancel my reservation, can you please help me?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant