Hello, I am Emma Hill.
user
Hello, how can I assist you?
assistant
As the meeting which I scheduled to attend got postponed, I want you to change my reservation. Can you please help me?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found in your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for choosing us.
assistant