Hello.
user
Hello, how may I help you?
assistant
My name is Janet Roberts. I would like to cancel my recent booking due to cancelling of our vacation trip, will you please help me?
user
Sure, I will help you in this. Please wait for a moment.
assistant
Sure.
user
Sorry Roberts, there is no reservation found on your name to cancel your reservation.
assistant
That's fine, no problem.
user
Thank you for consulting us.
assistant
Thank you for your quick response in helping.
user
You are welcome.
assistant