Hello.
user
Hello.
assistant
Anthony Walker here.
user
How can I assist you today?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Thank you for accepting my request, take your time.
user
Anthony Walker, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
You are welcome. Thank you for reaching us.
assistant