Hi.
user
Hello, how may I address you?
assistant
Can please help me to change an exiting reservation due to bad weather conditions?
user
Sure, let me check the current status and revert you.
assistant
Thank you.
user
May I know your name to check?
assistant
I am Steven Campbell.
user
Ok, please wait.
assistant
Ok.
user
We could not find any active reservation by the name you gave.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant