Hello, Rebecca Evans here.
user
Hello, do you need any assistance from us?
assistant
My uncle is sick and I have to take care of him, so I want to cancel my reservation. Could you help me out?
user
Sure, I will help you. Please wait for a while.
assistant
Sure, take your time.
user
Evans, there is no reservation with your details.
assistant
No problem, thank you for the information.
user
Thank you.
assistant