Hello.
user
Hello. How can I assist you?
assistant
I am Joseph Scott. I would like to cancel my ticket due to health issue's and doctor suggested not to travel in fights. Can you please cancel my ticket booking?
user
Sure Scott, please wait a moment.
assistant
Sure.
user
Sorry Scott, there is no reservation found on your name.
assistant
Ok, I think my brother might cancelled that one, thank you for your search and providing the information.
user
Thank you for approaching us.
assistant
Thank you.
user