Hello.
user
Hello.
assistant
I am Melissa Edwards.
user
Melissa Edwards, how can I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Sorry to say that, there is no active reservation found with your name in our record.
assistant
Ok, no problem. Thank you for your time.
user
You are welcome, thank you for reaching our agency.
assistant