Hello.
user
Hello, how can I help you today?
assistant
Can you please change my reservation that I made earlier to attend a seminar?
user
Sure, may I know your name please?
assistant
I am Donna Anderson.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
It's ok, thank you.
user
Thank you for opting us.
assistant