Hello, I am Amanda Hernandez.
user
Hello, how can I help you?
assistant
Due to an emergency meeting, I want to change my existing reservation. Can you please help me with that?
user
Sure, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant