Hello.
user
Hello, how may I assist you?
assistant
Myself Brenda Harris. I want to change my existing reservation, due to heavy rain fall. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation on your name.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant