Hi.
user
Hello, How may I help you?
assistant
I am Dennis Martinez. My appointment with doctor got postponed, could you please help me in cancelling my recent reservation.
user
Sure, Please stand by a moment.
assistant
OK.
user
Thanks for waiting, We did not find any reservation on your name.
assistant
OK no issue,. Thanks for your help and support.
user
You are welcome, Have a great day.
assistant