Hi.
user
Hello, how may I help you today?
assistant
Myself Stephen Parker. For some personal reasons I want to cancel my reservation, can you please help me?
user
Sure. I am here to help you. Please give me a minute to check. There is no reservation found on your name in my data. Sorry for inconvenience.
assistant
It's ok.
user
Thank you for choosing us.
assistant
Thank you for the information.
user