Hi.
user
Hello, how can I assist you?
assistant
I am Edward Hall.
user
Thanks for providing your name.
assistant
Actually I have planned to attend the client meeting but due to some technical  issues the meeting has been postponed. Could you please help me in changing the reservation?
user
Ok. I am here to help you, Please wait a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issues, thank you for your valuable time which you have spent for me.
user
Thanks for reaching us and have a nice day.
assistant