Hello.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, can I know your name?
assistant
Sure, my name is Anna Thompson.
user
Please give me a minute.
assistant
Ok.
user
Anna, there is no reservation available on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome.
assistant