Hi.
user
Hello, how can I assist you for the day?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you. May I know your name please?
assistant
My name is Carolyn Campbell.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No issues, thank you for your time.
user
Thank you for visiting us.
assistant