Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, may I know your name?
assistant
I have made my reservation on the name Elizabeth Harris.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
No issues, thank you.
user
Thanks for choosing us.
assistant