Hello, I'm Patricia Lopez.
user
Hello. Patricia Lopez, how may I assist you?
assistant
Due to some reason, I can't travel from my location to my destination. So, can you please change my reservation?
user
Wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found with your name.
assistant
That's ok, no problem.
user
Thank you and have a great day.
assistant
Thank you.
user