Hello, I am Scott Green.
user
Hello, how may I help you?
assistant
I am planning to go Charlotte for Christmas shopping, can you please reserve a ticket?
user
Sure, can you please provide journey points? May I know your travel dates?
assistant
My arrival is on 12/04 and departure is on 12/02. My scheduled travel is from Chicago, IL-ORD to Charlotte, NC-CLT.
user
Please wait for a minute, I will check and revert you in a while.
assistant
Ok.
user
Thanks for waiting. Sorry there were no flights matching your journey points.
assistant
Ok, no issue.
user
Thank you for reaching us, have a good day.
assistant
Thanks for your response.
user