Hello.
user
Hello, how can I aid you?
assistant
Due to some health issues I want to change my existing reservation. Can you please help me with this?
user
Sure, I am here to help you. May I know your name?
assistant
Myself Nancy Jackson.
user
There is no reservation found under your name to change.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for opting us.
assistant