Hello.
user
Hello, how can I assist you?
assistant
My exam has been postponed, so I want to reschedule my itinerary dates.
user
Fine, I can help you with that. May I know your good name please?
assistant
Christine Clark here.
user
Please wait for a while, I'll check your reservation status.
assistant
Sure.
user
Christine Clark, there is no active reservation found under your name to do modifications in that.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant