Hi.
user
Hello, how may I serve you today?
assistant
I want cancel my reservation, help me in that?
user
Sure, may I know your name?
assistant
I am Alexander Lewis.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant