Hi.
user
Hello. How can I assist you?
assistant
 I am having sudden meeting in my office, can you please help me cancel my reservation?
user
Sure, I will help you. May I know your name please?
assistant
Ok, my name is Cynthia Wilson.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant