Hello. I am Rebecca Campbell.
user
Hello, how can I guide you for today?
assistant
I need a cancel my reservation, can you help me out please?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for providing formation.
user
Thank you for contacting us, have a nice day.
assistant