Hi. Emma Moore here.
user
Hello, how may I assist you for this moment? Nice to meet you, Moore.
assistant
Just cancel my flight reservation. As I have my cricket match postponed in New York.
user
Moore, please wait for a moment.
assistant
Ok.
user
Sorry Moore, there is no reservation found as per your name to cancel your reservation in your database.
assistant
Not a problem. Thanks for your information.
user
Thank you for contacting us.
assistant