Hi.
user
Hello. How may I help you out/.
assistant
I am Sharon Johnson. I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I will help you in changing the ticket.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
That's ok. Anyways, thank you.
user
Thank you for choosing us.
assistant