Hello.
user
Hello, how can I be your helping hand?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me cancelling my reservation?
user
Sure, may I know your name?
assistant
I am Amanda Moore.
user
We could not found any reservation on your name.
assistant
No problem. Thank you for the information.
user
Thank you for opting us.
assistant