Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please aid me.
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is James Martinez.
user
Ok, wait for a while I will check the availability of flights and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thanks for approaching us.
assistant