Hello.
user
Hello. In what way can I aid you now?
assistant
I am want to cancel my recent reservation, due to an emergency meeting.
user
Ok.
assistant
Can you help me with the cancellation?
user
For this may I know your name?
assistant
I am Gary Jones.
user
Please standby, Gary Jones. Thanks for waiting.
assistant
Sure.
user
We found that there was no reservation  with your name.
assistant
Thanks for your kind service.
user
Thank you for choosing us.
assistant