Hello.
user
Hello. In which way I can aid you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
My name is Paul Edwards.
user
Ok, please hold on a moment.
assistant
Ok, I will wait.
user
There is no previous reservation available under your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant