Hello.
user
Hello. How can I assist you today?
assistant
I am Gregory Walker. I would like to cancel my reservation as I am moving for my hometown, can you please help me out?
user
I can help you Walker, please wait for sometime. I will check for your reservation status and get back to you.
assistant
Ok.
user
Sorry Walker, I have not found any reservation by your name.
assistant
Ok no problem thank you for your services.
user
Thank you for contacting us and have a nice day.
assistant