Hello.
user
Hello. How can I aid you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, We are here to help you. May I know your name?
assistant
Myself Rachel Wilson.
user
Give me a minute.
assistant
Sure, take your time.
user
 Sorry, we couldn't find a reservation on your name to change.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user