Hi.
user
Hello. How may I help you out?
assistant
Steven Collins here, I would like to change my current reservation due to my exams. Can you please help me out?
user
Sure, I will help you in changing the reservation.
assistant
Thanks.
user
Please wait a moment.
assistant
Ok, please check it quickly.
user
Sorry, there are no reservations found.
assistant
Oh! That's sad to hear from you, thank you for checking anyways.
user
Thank you for choosing us.
assistant
Most welcome.
user