Hello.
user
Hello. How may I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Yes, I am Alexander Hall.
user
Alexander Hall, we haven't found any reservation under your name in our database.
assistant
That's good. Thank you for your help.
user
Thank you for reaching us.
assistant