Hello.
user
Hello, how may I help you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Nicole Perez.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant