Hi.
user
Hello, How may I aid you?
assistant
Due to rejection of my visa from the airport authorities, I want to cancel my reservation.
user
Ok.
assistant
Would you help me in ticket cancellation with the name of Barbara Adams?
user
Sure. Please wait for a moment.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
No problem. Thank you for your quick response.
user
Thank you for availing us.
assistant