Hello.
user
Hello.
assistant
My name is Paul Hernandez.
user
How can I assist you at this moment?
assistant
Due to some personal issues, I would like to postpone my meeting. Can you help me in changing my existing reservation?
user
Sure, I will help you with this. Please be on hold while I check your reservation status and get back to you.
assistant
Sure, take your time.
user
Paul Hernandez, there is no active reservation found under your name in our database.
assistant
Its ok, I guess something has happened while booking the ticket. Anyways, thank you for the information.
user
Thank you for utilising our services.
assistant