Hello, I am Kathleen Carter.
user
Hello, how can I assist you?
assistant
Due to bad weather, match has been abonded. Can you please help me out in cancelling my recent reservation?
user
Sure, I will help you out in this. Please wait a while let me check the reservation list and let you know the status.
assistant
OK.
user
Thank you for your time. Sorry, I found no reservation with your name in the reservation list.
assistant
OK, no issue. Thanks for the information.
user
Thank you for reaching us.
assistant