Hello.
user
Hello, how can I provide assistance to you?
assistant
As my plan to go for music festival got cancelled due to some health issue, I need to cancel my reservation.
user
Ok.
assistant
Will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check the reservation?
assistant
I am David Allen.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant