Hello.
user
Hello, how can I amend you today?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Sure, you can check my reservation on the name of Raymond Turner.
user
Sure, we are happy to assist you. Please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
That's Ok, thanks for your information.
user
Thank you for availing us.
assistant