Hello.
user
Hello. How can I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Kimberly Edwards.
user
Please, wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok. Thank you for your response.
user
Thank you for choosing us.
assistant