Hi,.
user
Hello. In what way can I assist you now?
assistant
I am Scott Martin. I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Ok, I will help you out.
assistant
Thank you.
user
We found that there was no reservation on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant