Hi.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me in changing my reservation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation list on your name.
assistant
Eric Evans here.
user
Please allow me a moment to check whether any active reservation found on your name or not.
assistant
Sure.
user
Sorry Eric Evans, there is no active reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant