Hello,.
user
Hello, how can I assist you?
assistant
I am Kathleen Campbell. I made a earlier reservation to attend my friend marriage, due to sudden demise of my grand father I want to cancel my reservation.
user
Sure, please wait a moment.
assistant
Can you please help me with that? Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you.
assistant