Hi.
user
Hello. How may I help you?
assistant
John Williams here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, there is no reservation found on your name in my database.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant