Hello.
user
Hello.
assistant
Virginia Martin here.
user
Ok. How can I aid you today?
assistant
I would like to change my reservation due to some health issues, can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name in our reservation list.
assistant
That's ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for checking out.
user