Hello.
user
Hello. How may I assist you at this moment?
assistant
I have to cancel my flight ticket booking due to some important work, can you please help me?
user
Sure, I will help you in that, please hold on for a moment to check your reservation status.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Patricia Lee.
user
Lee, there is no any active reservation with your name in my database.
assistant
Ok, I think it might be cancelled by my father. Anyways, thank you for your help.
user
It's my pleasure.
assistant