Hi.
user
Hello, how could I help you?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me in cancellation?
user
Sure, can you help me with your good name please?
assistant
I made a reservation by this name Kenneth Jones.
user
Ok, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. There is no reservation matching your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for consulting us.
assistant