Hello.
user
Hello, how may I serve you at this moment?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
Myself Melissa Adams.
user
Ok, please be on hold.
assistant
Sure, I will wait for your response.
user
Sorry, we could not find any reservation on your name.
assistant
Not an issue, anyway thank you for the information.
user
Ok, no issue. Thank you.
assistant
Thank you for your service.
user