Hello.
user
Hello. How may I help you?
assistant
Can you help me to cancel my recent reservation because of some personal issue, I can not able to travel at this time.
user
Sure, please help me by giving your name so that I can you easily.
assistant
Donald Anderson here.
user
Thanks for your response, there is no reservation found with your name.
assistant
That's alright, thanks for your valuable information and great service.
user
Welcome Donald Anderson.
assistant