Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you. Please help me with your name.
assistant
Sure, my name is Amanda Phillips.
user
Please allow me a minute.
assistant
Ok, take your time.
user
Thank you. I am really sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user