Hello, I am Donna Nelson.
user
Hello, how may I amend you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please assist me?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please standby let you know the status of your reservation.
assistant
Sure.
user
Sorry, we did not find any reservation in your given name.
assistant
Thanks for your prompt response.
user
Thank you for approaching us. Have a nice day.
assistant