Hello.
user
Hello. How may I assist you?
assistant
I am Patricia Martinez. I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Yes, I can help you. Give me a moment.
assistant
Sure, I will wait.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Thank you for your service.
user
Thank you for contacting us.
assistant