Hello.
user
Hello, welcome to flight booking agency.
assistant
I am Jason Hill.
user
What can I do for you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Jason Hill, please allow me to check with your previous booking.
assistant
Sure, take your time.
user
Sorry for the inconvenience but I could not find any active reservation by your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for approaching our services for your help.
assistant