Hello.
user
Hello, how can I guide you for today?
assistant
My concern is regarding the flight reservation amendment, can you assist me?
user
I will help you with that. May I know your name?
assistant
Please check for the name Gary Phillips.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, please take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That is ok, thank you for choosing our agency. Thank you.
user
Thank you for contacting us, have a nice day.
assistant