Hello.
user
Hello. How may I assist you today?
assistant
I am Charles Wilson.
user
Yes Charles.
assistant
I need to modify my dates in my recent reservation, can you help me out please?
user
Sure, I am glad to help you in that, please hold on for a moment to check your reservation status.
assistant
Sure, take your own time.
user
There is no any active reservation with your name in my database.
assistant
That's ok, no problem. Thank you for your help.
user
It's my pleasure.
assistant