Hi. I am Patrick Gonzalez.
user
Hello, how can I aid you for the day?
assistant
Would it be possible to change my reservation, which I have done with my name?
user
Sure, please wait a minute.
assistant
     Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us.
assistant