Hello.
user
Hello. How can I render you today?
assistant
I am Gregory Smith, I would like to cancel my recent reservation, can you help me with this?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Smith, there are no flights reserved on your given name.
assistant
That's fine, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant