Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
Sure, I am Janet Allen.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for checking.
user
Thank you for reaching us.
assistant