Hello.
user
Hello, how may I aid you?
assistant
Shirley King here, I would like to change my recent reservation, can you help with this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
That's fine, thanks for your information.
user
Welcome.
assistant