Hello. I am Samuel Martin.
user
Hello, How can I assist you?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, I will wait.
user
Thanks for waiting. There is no active reservation on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you.
assistant