Hello.
user
Hello. How may I assist you?
assistant
I want to change my travelling dates in my previous ticket. Can you please help me in changing my ticket?
user
Sure, may I know your name please to check the reservation status?
assistant
I am Emma Hall.
user
Emma, there is no reservation found with your details.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant
Welcome.
user