Hi.
user
Hello, how can I help you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, may I know your good name please?
assistant
Timothy Carter here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant