Hello.
user
Hello. How may I help you out?
assistant
I am Sandra Robinson. Owing to an emergency I want to cancel my recent reservation. Can you please help me with in cancellation?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found in our a database.
assistant
OK, not an issue. Thank you for opting us.
user
Thank you for choosing us.
assistant