Hello.
user
Hello. How can I help you?
assistant
Can you please help me to change me existing reservation which I have done with my name?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. My name is Robert Thompson.
user
OK, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Never mind, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant