Hello.
user
Hello. How may I render you today?
assistant
Due to some bad health conditions I would like to change my existing reservation.
user
Ok.
assistant
Can you help me with that?
user
Sure, may I have your name?
assistant
I am David Walker.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. We did not find reservation on your name. Thank you.
assistant
No problem. Thank you for your kind service.
user