Hi.
user
Hello, how can I support you?
assistant
Can you please help me in changing my reservation?
user
Sure, may I know your name please?
assistant
I am Anna Robinson.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant