Hello.
user
Hello, how can I help you?
assistant
Can you please help me to book a flight from DTW to CLT?
user
Sure, let me know your journey dates.
assistant
My travel dates are Apr 8th and 10th.
user
Ok, do you have any preference in connection?
assistant
I prefer to fly in the direct flight.
user
May I know your name to proceed further?
assistant
My name is Thomas Lopez.
user
Sorry to inform you that there is no flight available on your route.
assistant
No worries, thank you.
user
Thank you for choosing us.
assistant