Hello. I am William Wilson.
user
Hello, how can I respond to your request?
assistant
Can you please help me in cancelling my previous reservation as my plan to visit my grand parents house got cancelled?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please wait for sometime, I will check the status and inform you.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
It's ok, Thank you.
user
Thank you for choosing us.
assistant