Hi.
user
Hello, do you need any help from us?
assistant
Can you help me with cancelling my recent reservation?
user
Sure, could I have your name please?
assistant
Sure, I am Gregory Hall.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
It's ok, thanks for your information.
user
You are welcome, have a great day.
assistant