Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Deborah Roberts, I want to cancel my reservation due to health issue.
user
Sure, I will help you with that.
assistant
Thank you for helping me.
user
Please wait a moment to check your reservation status. Sorry Deborah Roberts, no reservation has found under your name to cancel.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us, have a great day.
assistant
Most welcome.
user