Hi.
user
Hello, how can I aid you?
assistant
I am George Perez and I want to change my reservation, as my holidays are postponed. Would you help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
assistant
No problem. Thank you for your service.
user
Thanks for your presence, have a great day.
assistant