Hello.
user
Hello.
assistant
Can you please assist me with cancelling my previous booking now?
user
How may I assist you today?
assistant
Please help me with cancelling my ticket due to health issues.
user
I will check with that. Please tell me your name?
assistant
My name is Debra Hill.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! That's sad to know. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user