Hello.
user
Hello. How can I assist you?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will help you. Can I have your name to check the reservation status?
assistant
Myself Brandon Williams.
user
Please, wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant