Hi.
user
Hello, how can I support you?
assistant
I want to cancel my flight reservation as I am sick, please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please provide your good name to proceed further.
assistant
My name is Richard Mitchell.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant