Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know the name to check for the status?
assistant
Steven Walker here.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant