hello,.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Can I know your name?
assistant
Myself, Jason Baker.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant