Hi.
user
Hello. How can I assist you?
assistant
I am Pamela Roberts, due to health issues I would like to cancel my recent reservation, so can you help me for this?
user
Sure, I will help you with this. Give me a moment please.
assistant
Ok, I will wait for your response.
user
I have searched the database and I couldn't find any active reservation with the name Pamela Roberts.
assistant
Oh! it is ok, no problem.
user
Thank you for utilising our services.
assistant
My pleasure.
user