Hello.
user
Hello. How may I guide you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
May I know your name please?
assistant
Yes, my name is Justin Campbell.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us, have a great day.
assistant