Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation due to postpone of my event. Could you please help me?
user
Sure, I will assist you with that. Can you please mention your name for further process?
assistant
I am Patrick Williams.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant