Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you. Could you please provide your name to check the reservation?
assistant
Sure, Jonathan Martinez here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant