Hello, Jennifer Robinson here.
user
Hello, how may I assist you?
assistant
Due to some personal issues, I would like to cancel my trip. Can you please cancel my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Jennifer, no reservation has been found on your name in our records.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant