Hello.
user
Hello,. How can I help you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, can I have your name please?
assistant
Myself Donna Jones.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, thank you for the information.
user
Thank you for opting us.
assistant