Hello.
user
Hello, how can I assist you for the day?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation. Please help me to cancel my recent reservation.
user
Sure, I am here to help you. May I know your good name?
assistant
I am Kenneth Evans.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant