Hello.
user
Hello.
assistant
My name is Christine Evans.
user
How can I assist you at this moment?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am glad to help you in cancelling your reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry Evans, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user