Hello. I am Sharon Collins.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my reservation due to bad weather condition at my place.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. Thank you for choosing us.
assistant