Hello.
user
Hello. How may I assist you?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Yes, I am Jack Martin.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for reaching us, have a nice day.
assistant