Hello. Justin Clark here.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, I will help you in that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us.
assistant