Hello,. I am Gregory Wilson.
user
Hello, how can I help you today?
assistant
Actually, I have made a reservation earlier with direct flight, but I need a connecting flight on my route because, I have to meet my cousin in between my journey. Can you help me to change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, something went wrong at the time of booking. Anyways thanks for your effort and help.
user
Thank you for reaching us.
assistant