Hi.
user
Hello, how can I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help you me?
user
Sure, I am glad to help you. May I know your name to check with the status?
assistant
Sure, my name is Alexander Allen.
user
Alexander Allen, regret to inform that there is no active reservation found under your name to amend.
assistant
Ok, no problem. I will try with the another booking agency.
user
Thank you for reaching us.
assistant
Anyways, thank you for your service.
user
Thank you for connecting us.
assistant