Hello.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation due to my exams got postponed. Can you help me out?
user
Sure, can I have your name to track your details?
assistant
My name is Linda Evans.
user
Ok, wait a moment.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation exist on the name Linda Evans.
assistant
Ok, No problem. Thank you.
user
Thank you for consulting us.
assistant