Hi, I am Gary Taylor.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, my planned trip to sky diving with friends got postponed. So I want you to change my existing reservation.
user
Sure, I am here to help you. Please wait for some time.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your support.
user
Thank you for reaching us.
assistant