Hi,.
user
Hello, how may I address you?
assistant
I want to change my existing reservation due to postpone of my exams. Can you please aid me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a minute, I will get back to you with current status.
assistant
Sure.
user
May I know your good name?
assistant
I am Scott Taylor.
user
There is no reservation found with your name in our data base to change it.
assistant
That's ok, no issues. Thanks for your kind help.
user
Thanks for approaching us.
assistant