Hi.
user
Hello. How may I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, My name is Donna Johnson.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Ok, No issues. Thank you.
user
Thank you for approaching us, have a great day.
assistant