Hello.
user
Hello, how may I assist you for the day?
assistant
I want to modify the return journey date in the flight ticket which is booked previously because I have planned for the trip for some more days. Can you please help me to change the details?
user
Sure, we are here to help you with this change reservation.
assistant
Thank you.
user
Please wait for a while, let me check your previous reservation status. May I know your name please?
assistant
Yes, I am Charles Walker.
user
Sorry to tell you that, there is no active reservation with your name in our reservation list to change it.
assistant
OK, not an problem.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your information.
user