Hello.
user
Hello, how can I help you?
assistant
I want to change an existing reservation due to my holiday trip plan got changed.
user
Ok, let me check the status and revert you.
assistant
Ok.
user
May I know your name?
assistant
I am Betty Phillips.
user
Ok, there is no reservation found on your name?
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant