Hello.
user
Hello. How may I assist you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
I am sorry to hear that. I will assist you. Please let me know with your name.
assistant
Thank you for your response. Sure, my name is Debra Clark.
user
Please allow me a minute.
assistant
Ok.
user
Debra Clark, I am really sorry to inform you that there is no booking done on your name to cancel.
assistant
Oh! It's ok, no problem.
user
Thank you for understanding.
assistant
Thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant