Hello.
user
Hello, how may I aid you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
assistant
Debra Clark here.
user
Please allow me a moment.
assistant
Thank you.
user
Sorry Debra Clark, there is no active reservation on your name in our database to cancel it. Thank you for reaching us.
assistant
Not an issue. Thank you.
user