Hello.
user
Hello, how may I be at your service today?
assistant
Please cancel my reservation because I am not feel well.
user
Sure, we are here  to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Eric Lee.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Sorry we could not find any reservation with your name.
assistant
Ok, not an problem. Any way thank you.
user
Thank you for opting us.
assistant