Hello.
user
Hello, how can I be your helping hand?
assistant
I am Daniel Robinson. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant