Hello.
user
Hello, how may I aid you today?
assistant
I am Susan Turner. I want to change my recent reservation, can you please help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a minute, I will check the reservation list and get back to you.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name in the database.
assistant
That's  fine. Thank you for your assistance.
user
Thank you for choosing us.
assistant