Hi.
user
Hello, how can I aid you?
assistant
I need to change my existing reservation, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Joseph Turner here.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting. Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us, have a good day.
assistant