Hello,.
user
Hello, how can I provide service to you?
assistant
I am Patricia Hill. I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please wait I will get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant