Hello.
user
Hello. How may I aid you?
assistant
Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I am here to help you. May I know your name?
assistant
Myself George Lee.
user
Sorry, there are no reservation found on your name.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for choosing us.
assistant