Hi.
user
Hello, how may I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you. Can I have your good name?
assistant
I am Sandra Allen.
user
Sorry, there is no active reservation on your name in our data.
assistant
No problem, thanks for the information.
user
Thank you for contacting us.
assistant