Hello.
user
Hello, how can I aid you?
assistant
My trip to visit the White House has been cancelled for cancellation of my visa. So, I intend to cancel my reservation with the name of Mark Smith.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
No problem. Thank you for your kind information.
user
Thank you for opting us.
assistant