Hello, I am Sandra Parker.
user
Hello, how may I assist you?
assistant
As my schedule of attending an food festival got cancelled. Can you please help me in cancelling my recent reservation?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry to say, no details found in my database regarding your reservation.
assistant
Ok, thank you for your information.
user
Thanks for availing us, have a nice day.
assistant