Hello.
user
Hello. How can I aid you today?
assistant
I want to cancel my recent reservation, can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
My name is Margaret Harris.
user
Sorry Margaret Harris, there are no flights reserved on your given name formerly.
assistant
Ok, that's not a problem. Thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant