Hello.
user
Hello, how can I aid you today?
assistant
Kathleen Lopez here.
user
Ok.
assistant
I want to change my existing reservation.
user
Ok, be online for a second I will check the status.
assistant
Ok, sure.
user
Sorry, to inform you there is no reservation found under your name.
assistant
No issues, thank you for your response.
user
Thank you for opting us.
assistant