Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your name please?
assistant
Frank Scott here.
user
Give me a moment.
assistant
Sure.
user
Frank Scott. I regret to inform that there is no reservation by your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant