Hi.
user
Hello. How may I assist you?
assistant
Can you please cancel my reservation due to heavy rainfall at my destination place?
user
Sure. Please let me know your name?
assistant
My name is Joseph Garcia.
user
Ok. Let me check details with your recent reservation.
assistant
Sure, take your time.
user
I regret, there is no reservation by name Joseph Garcia.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant