Hello. I am Gary Smith.
user
Hello. How may I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, I will help you with that.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for approaching us. Have a nice day.
assistant