Hello.
user
Hello. How can I aid you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my document verification. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment. May I know your name?
assistant
Sure, I am Ruth Robinson.
user
Sorry, no reservation found on name of Ruth Robinson.
assistant
Ok no problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you.
user