Hi.
user
Hello.
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your good name please?
assistant
Myself James Johnson.
user
Please be on hold, I'll check for your reservation status.
assistant
Ok.
user
There is no reservation found under your name to do changes in that.
assistant
Ok, fine. Thank you for checking my status.
user
Thank you for choosing us.
assistant