Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
May I know your name?
assistant
Sure, myself Larry Martinez.
user
There is no reservation found under your name to cancel.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for opting us.
assistant