Hello. I am Kenneth Phillips.
user
Hello, how may I aid you?
assistant
I want to cancel my existing reservation.
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting. there is a reservation found on your name. Shall I cancel?
assistant
Ok, you can cancel.
user
Your reservation is cancelled.
assistant
Thanks for your service.
user
Thank you.
assistant