Hello.
user
Hello.
assistant
I am Jessica Johnson.
user
How can I assist you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I'm here to help you with that. Please wait for a while.
assistant
Ok.
user
Jessica Johnson, there is no reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us, have a great day.
assistant