Hello.
user
Hello. How can I help you?
assistant
Actually my Tennis competition is postponed so that I want to cancel my recent reservation, can you help me?
user
Sure, please wait a moment. May I know your name for cancelling reservation?
assistant
Ok. Yes, I am Benjamin Wright.
user
Sorry no reservation found on your name Benjamin Wright.
assistant
Oh! that's fine.
user
Thank you for contacting us.
assistant
Thank you for your help.
user