Hello,.
user
Hello. How may I help you out?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
user
Sure. To check with the reservation list, I need your name.
assistant
Ok, I am Nicole Collins.
user
Ok,. Thanks for sharing your name, but no reservation was found on your name.
assistant
Ok, thanks for your information.
user
Thank you.
assistant