Hello.
user
Hello. How can I provide assistance to you?
assistant
Due to sudden change in my exam dates I need to cancel my recent reservation can you please help me in cancelling my reservation?
user
Sure, I am here to help you. May I have your name?
assistant
I am William Gonzalez.
user
Ok. Please wait, I will revert to you.
assistant
Sure.
user
Thank you for your time. We are sorry to say you that no reservation was found on your name.
assistant
No problem. Thank you for the information.
user
Thank you for opting us, Have a nice day.
assistant