Hello.
user
Hello, what can I do for you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your name to check for your reservation?
assistant
I am Stephanie Wilson.
user
Sorry, no reservation found with your name in our records.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for contacting us, have a nice day.
assistant