Hi.
user
Hello. How may I assist you now?
assistant
As my plan to watch a movie at orpheum theater got postponed, can you help me with changing my reservation please?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
My name is Emma Baker.
user
Please be on hold to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok. Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant