Hello, I am Debra Wright.
user
Hello Debra, how may I assist you?
assistant
I want to postpone my trip to November due to an emergency. Can you help me to rescheduling the reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check your current ticket status.
assistant
Sure, you can take your own time to check. I will wait for your response.
user
Sorry Wright, there are no flights reserved on your name formerly.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a good day.
assistant
You are welcome.
user