Hello.
user
Hello, how can I guide you for today?
assistant
Myself Patrick Lopez. For some issues I want to cancel my reservation, can you please help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
It's ok. Thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant