Hi. I am Dennis Baker.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my reservation as my exams got cancelled?
user
Sure, please wait I will check the reservation on your name and get back to you.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant