Hello,.
user
Hello, how can I support you?
assistant
Can you please change my existing reservation on the name of Michael Lopez?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please give me a minute, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name to change it.
assistant
Thanks for your response.
user
Thank you for opting us.
assistant