Hello,. I am Melissa Hill.
user
Hello, how may I assist you today?
assistant
I made a earlier reservation to attend a conference, due to some security issues it got postponed. Can you please change my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us.
assistant