Hello.
user
Hell.
assistant
I am Scott Lee.
user
How can I assist you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Ok, please can you wait for a while?
assistant
Ok, thank you for your response.
user
Sorry, there are no reservations been found on your name to cancel.
assistant
Oh! It's ok no problem.
user
Ok, thank you for choosing our agency.
assistant
Thank you for your information.
user