Hello.
user
Hello. How may I be of your help?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I am happy to assist you with this. Could you please share your name to check the reservation list?
assistant
My name is Edward Lee.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found by this name.
assistant
Not an issue, thank you.
user
Thank you for availing us.
assistant