Hello.
user
Hello, how may I address you?
assistant
Can you please help me to change my reservation?
user
Sure, will you please let me know your name?
assistant
My name is Frank Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant