Hello.
user
Hello, how may I assist you?
assistant
I am Justin Roberts. I want to cancel my recent reservation due to health issues, so please help me in cancel reservation.
user
Sure, I will help you. Please wait a moment I will check the reservation list and let me inform you.
assistant
Sure.
user
Sorry there is no active reservation on your name.
assistant
No problem, thank you for your help.
user
Thank you.
assistant