Hello.
user
Hello, how can I guide you for today?
assistant
Can you help me to change my recent reservation?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Carol Wilson here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant