Hello.
user
Hello, welcome to flight booking agency. How can I assist you today?
assistant
Thank you, I want to cancel my recent reservation because of my health issues.
user
Ok, may I know your name to check for the previous reservation on our data base?
assistant
Sure, my name is Eric Robinson.
user
Thank you for providing the details.
assistant
Ok.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Your patience is greatly appreciated. Eric, there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user