Hello.
user
Hello, how may I assist you?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me with cancellation?
user
Sure, I will help you.
assistant
Ok.
user
May I know your name please?
assistant
Sure, my name is Ashley White.
user
Sorry Ashley White, there is no reservation on your name.
assistant
That's Ok, thanks for your help.
user
Thank you.
assistant