Hello.
user
Hello.
assistant
I am Charles Miller here.
user
Miller, how may I render you?
assistant
I want to cancel my reservation, which is done recently. Can you please help me out?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your own time.
user
Sorry, no reservation is available by your name.
assistant
Not a big problem, anyway, thank you for the information.
user
Thank you for contacting us.
assistant