Hello.
user
Hello. How may I help you today?
assistant
I have planned to visit Atlanta Botanical garden but due to heavy rain over there, I want to cancel my reservation. Can you help me out?
user
Sure, may I know your name?
assistant
My name is John Thomas.
user
There is no reservation on your name.
assistant
Ok, no worries. Thank you for your information.
user
Thank you.
assistant