Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation, can you please help me out?
user
Sure, can I know your name please?
assistant
Sure, my name is Samantha Wright.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant