Hi.
user
Hello. Can I know your name please?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it? My name is Charles Allen.
user
We are here to help you. We did not find any reservation on your name to cancel.
assistant
Ok, no issues.
user
Thank you for picking us.
assistant
Thanks for the help.
user
Have a pleasant day.
assistant