Hello. I am Michael Thompson.
user
Hello, how may I be there for you?
assistant
I need to cancel my recent reservation as my exams got postponed, Can you please help me with that?
user
Sure, please give me a moment. I will check the availability and revert you.
assistant
Sure.
user
We could not find any reservation by the name you mentioned above.
assistant
Ok, no problem. Thanks for approaching us.
user
Thank you for reaching us.
assistant