Hi.
user
Hello, how can I serve you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, reservation is done with my name Nicholas Davis.
user
Ok, please be on hold.
assistant
Ok.
user
Thanks for your time. No reservation is found under your name to change it.
assistant
Ok, not a problem. Thank you.
user
Thanks for your presence.
assistant