Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, I am glad to assist you. May I know your good name please?
assistant
Thank you for accepting my request. Myself Robert Hall.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant