Hello.
user
Hello. How can I help you?
assistant
I want to change my reservation due to my bad health. Can you help me with that?
user
Sure, I will you to change your reservation.
assistant
Thank you.
user
Ok, please mention your name.
assistant
My name is Barbara White.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, thank you for the information.
user
Welcome. Have a nice day.
assistant