Hi.
user
Hello, how may I help you today?
assistant
I just want to cancel my recent reservation due to my interview got cancelled.
user
Ok, can you help me with your name please?
assistant
I am Betty Lewis.
user
Ok, hold on a moment I will get back to you.
assistant
Ok.
user
Thanks for holding on, we had your reservation, do you want me to proceed for cancelling?
assistant
Sure, you can proceed.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your response.
user
Thank you for choosing us.
assistant