Hello.
user
Hello, How can I aid you for the day?
assistant
I am Dorothy Young, I want to cancel my reservation, can you help me with cancellation?
user
 Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, Have a blissful day!.
assistant