Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation as my plan to meet my grand parents got post pone due to bad weather conditions. Can you help me in cancellation?
user
Sure, I will help you in that. May I know your name?
assistant
I made a reservation by this name Jason Gonzalez.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant