Hello.
user
Hello, how may I help you today?
assistant
Actually, I need to cancel my reservation which is done recently due to some health issue, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, my name is Ronald Allen here.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry Allen, there is no reservation found as per your name to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant