Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my reservation due to some health issues, can you please help me in that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please, share me your name to check your reservation status.
assistant
Myself Alexander Nelson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say that, we have not found any active reservation found on your name in our database.
assistant
Thant's ok, no problem. Anyway thank you fro checking out.
user
Thank you for choosing us.
assistant