Hello, Debra Miller here.
user
Hello, how can I assist you?
assistant
Football match got postpone, Can you change my existing reservation?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Take your own time.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant
Have a nice day.
user