Hi.
user
Hello, how may I help you now?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues it got postpone so I need to cancel my reservation. Can you help me in cancellation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
May I know your good name?
assistant
I am Mark Scott.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, not an issue.
user
Thank you for visiting us, we hope see you again.
assistant
Thank you for your information.
user