Hi,.
user
Hello,.
assistant
I am Shirley Lewis.
user
How may I help you today?
assistant
Can you please help me out in changing my existing reservation? As my planned trip has postponed to some other dates.
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time.
assistant
My pleasure.
user
We are regret to say that, there is no active reservation found in your name.
assistant
It's ok, not a problem. Thanks for your help.
user
Thank you for reaching us. Have a great day.
assistant