Hello.
user
Hello, how may I help you?
assistant
I need to change my recent reservation due to some issues, can you help me?
user
Sure, we are happy to help you. Can you please let me know your good name?
assistant
I am George Baker.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant