Hello.
user
Hello.
assistant
Daniel Hernandez here.
user
How can I aid you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I can aid you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user