Hello.
user
Hello, how can I help you?
assistant
I am Kevin Harris. I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Please wait a while.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant