Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Please wait a while.
assistant
Sure.
user
May I know your name please?
assistant
Yes, I am Betty Hill.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for opting us.
assistant