Hi. I am Stephen Walker.
user
Hello Walker, how may I aid you today?
assistant
I need to amend my reservation, can you help me out?
user
Sure Walker, I am glad to help you out. Please allow me a moment to check the reservation on your name.
assistant
Sure, take your own time.
user
Sorry Walker, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant