Hello.
user
Hello, how can I assist you?
assistant
I am Susan Young. I am planning to cancel my recent reservation, due to heath issue. Can you help me out?
user
Sure, please allow me a minute.
assistant
Ok, take your time.
user
Sorry, in our portal I haven't found any reservation with your information.
assistant
That's really sad. Thank you for your service.
user
Thank you for connecting us.
assistant