Hello.
user
Hello. How may I help you?
assistant
I am Jonathan Phillips. I want to change my reservation due to heavy rainfall at my place. Can you help me?
user
Please allow me a moment to check it.
assistant
Sure.
user
I have checked based on your request but it is showing that there is no reservation found for the user name in our data base.
assistant
Ok, thank you.
user
You are most welcome and thank you for reaching us.
assistant