Hello,. I am Lisa Evans.
user
Hello, how can I render you today?
assistant
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Can you please help me in changing my reservation?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing us.
assistant