Hi.
user
Hello. How may I serve you at this moment?
assistant
I am Kathleen Green. Can you please help me in changing my recent reservation?
user
Sure, please wait for few minutes.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no existing reservation found on your name in our data base.
assistant
Ok, fine thank you for your information.
user
Thank you for reaching us.
assistant