Hello.
user
Hello.
assistant
I am Nicholas Lee.
user
How may I assist you to day Lee?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment.
assistant
Ok, I will wait.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Not an issue with that one, thank you for your search and information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user