Hello.
user
Hello, what services are you seeking from us?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
 Sure, may I know your good name?
assistant
I am Jonathan Anderson.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant