Hello.
user
Hello. How may I help you?
assistant
I am Anna Wright. I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me?
user
Ok, please wait a moment let me check your reservation.
assistant
Sure, I will wait for your response.
user
Thanks for your time, there is no reservation found on your name to cancel it.
assistant
No problem, thank you for checking.
user
Thanks for contacting us.
assistant