Hello.
user
Hello. How may I be of your service?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Can I have your name to check the reservation lsit?
assistant
My name is Brenda Baker.
user
Ok, please wait a moment.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant