Hello.
user
Hello.
assistant
Myself Emily Lee.
user
How can I help you?
assistant
Due to some issues, I want to change my existing reservation. Can you please help me to change my reservation?
user
Sure, I will help you.
assistant
Ok.
user
I didn't found any active reservation under your name in our database.
assistant
Not an issue, thank's for your information.
user
Thank you for approaching us.
assistant