Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation as my get together program got cancelled. Can you help me?
user
I am here to help you with that. To check with the reservation status, can you please help me with your name?
assistant
I am Kevin Turner.
user
Thank you for sharing your name, Kevin Turner. Please allow me 2-3 minutes while I check with the reservation status.
assistant
Sure.
user
Kevin Turner, regret to inform that there is no active reservation found under your name to cancel.
assistant
Ok fine, thanks for your response.
user
Thank you for opting us.
assistant