Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Deborah Lee.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user