Hello.
user
Hello, Please inform me, How may I assist you the day?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me?
user
Sure, I am here to help you. Can you provide me your good name please?
assistant
I am Brenda Jones.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that there is no active reservation found on your name.
assistant
Ok, thank you.
user
Thanks for consulting us, have a nice day.
assistant