Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to cancel of my seminar. Could you please help me?
user
Sure, may I know your name to check your reservation from our database?
assistant
I am Benjamin Robinson.
user
Please wait.
assistant
Sur.
user
We regret to inform you that there is no active reservation found on your name to cancel.
assistant
No worries, thank you for the information.
user
Thank you for contacting us.
assistant