Hello.
user
Hello, how can I be your helping hand?
assistant
I am Alexander Carter, I already made a reservation to visit my sister home, but due some reason my plan is postponed. Can you change my reservation?
user
Sure, please wait a while.
assistant
Sure.
user
thanks for your time, no reservation was found on your name in the database.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant