Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to cancel my reservation due to heavy Snowfall at my destination place?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Can you please share your good name?
assistant
Sure, my name is Janet Johnson.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Not a problem, thank you.
user
Thank you.
assistant