Hi.
user
Hello, how may I assist you?
assistant
I want your help to cancel my ticket due to sudden change of our plan, can you please do it?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Jeffrey Campbell.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Ok.
user
Thank you for your valuable time. No reservation was found on your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant