Hello, I am Melissa Thompson.
user
Hello, how may I be at your service?
assistant
I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me in this?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please be on hold for a moment.
assistant
Sure, I will wait.
user
Thanks for being patience, we did not find any active reservation on your name to cancel it.
assistant
It's ok, not a problem. Thank you for your information.
user
Thanks for approaching us.
assistant