Hello.
user
Hello. How can I help you?
assistant
I am Kathleen Rodriguez. Can you cancel my reservation which I did last week?
user
Sure, I will help you to cancel your reservation. Please give me a moment.
assistant
Ok, I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, not a problem. Thank you for helping me.
user
Welcome, have a nice day.
assistant