Hello.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation due to bad health issues, can you help me out?
user
Sure, please provide me the name to check for the status.
assistant
Sure, I am Dorothy Clark.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for reaching us.
assistant