Hello.
user
Hello. Welcome to global agency services. How can I help you now?
assistant
Due to heavy rains falls in my location I want to change my reservation, can you help me?
user
Sure, I will help you with that. May I know your name for checking the reservation status?
assistant
My name is Donna Rodriguez.
user
Nice to meet you, Donna. Please wait for a while.
assistant
Ok.
user
Sorry Donna, there is no reservation found on your name.
assistant
No problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for checking.
user
You are welcome.
assistant