Hello, I am Samantha Moore.
user
Hello, How can I support you?
assistant
I have already reserved a direct flight to Los Angeles, CA-LAX but I need a connecting flight in between my journey so that I can meet my friend after a long time. So can you please help me to change an existing reservation?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for holding on, we did not find any reservation with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for approaching us, hope to serve you again.
assistant