Hello.
user
Hello, how may I aid you today?
assistant
Myself Rachel Evans. I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure, I am glad to help in cancelling the reservation. Please allow me a moment to check whether the reservation is found on your name or not.
assistant
Ok, I will wait for your response.
user
Sorry Rachel Evans, there is no existing reservation on your name in our data base to cancel it.
assistant
That's ok, no problem. May be my friend has been cancelled before and I am not aware of it. Anyway, thank you for the information.
user
Thank you for connecting with us.
assistant