Hi.
user
Hello.
assistant
I am Jessica Allen.
user
How may I help you today?
assistant
I am planning to travel from Phoenix to Charlotte to attend my friend's birthday party, can you help me in booking?
user
Sure, I am here to help you with that. Can I know your travelling dates?
assistant
My journey dates are 05/18 to 05/20.
user
Ok, may I know your airport codes?
assistant
My source is PHX and destination is CLT.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issue, thank you for checking.
user
Thank you for approaching us.
assistant