Hello.
user
Hello. How can I aid you?
assistant
I am Christopher King. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me in cancelling my reservation?
user
Sure, give me  a minute.
assistant
That's ok. Anyway, thank you for your immediate response.
user
Sorry, there is no reservation found under your name. Thank you for opting us.
assistant