Hello.
user
Hello.
assistant
Justin Martin here. Due to bad weather, I need to cancel my reservation.
user
Fine.
assistant
Can you please help me with it?
user
Ok, I will help you. Give a minute, I will check and let you know the status. Thanks for waiting. I checked the reservation list, but there was no reservation on your name to  cancel.
assistant
Not an issue, thank you.
user
Thank you for reaching us. Have a nice day.
assistant