Hello.
user
Hello, how can I help you today?
assistant
I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, Let me know your name to check your reservation?
assistant
My name is Shirley Allen.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant