Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Lisa Collins.
user
Lisa Collins, we haven't found your recent reservation under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for approaching us.
assistant