Hello.
user
Hello. How can I assist you for today?
assistant
My name is Robert Thomas.
user
OK.
assistant
Due to a sudden meeting, my trip is cancelled. Could you help me in cancelling the reservation?
user
OK Robert, please wait for a moment.
assistant
OK.
user
Thank you for waiting Robert, there is a no reservation found on your name. Thank you approaching us.
assistant
That's OK. Thank you for your time.
user
You are welcome.
assistant