Hello. I am Mary Hernandez.
user
Hello. How may I help you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall. Can you please help me?
user
Sure, please wait for a moment to check.
assistant
Ok, I will wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, no more issues. Thank you for your information.
user
You are welcome.
assistant