Hi. Virginia Evans here.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation, can you please aid me in changing?
user
Sure, let me check the current status and revert you.
assistant
Ok.
user
Thanks for waiting, there is no reservation found by your name in our data base.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for approaching us.
assistant