Hello.
user
Hello. How can I aid you?
assistant
I want to make some changes in my reservation. Can you please help me?
user
Sure, please provide me the name to check for the status.
assistant
Sure, please check my reservation on the name of Patrick Roberts.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting.
assistant
Sure.
user
Here, there is no active reservation have been found.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant