Hello, I am Paul Anderson.
user
Hello. Paul Anderson, what can I do for you now?
assistant
Unfortunately my exams was cancelled so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Ok. Wait a while, I will check your previous reservation.
assistant
Ok.
user
Thanks for waiting.
assistant
Thanks for your service.
user
We found that there was no reservation with your name. Thank you for reaching us.
assistant
Thanks for your response.
user