Hi.
user
Hello. How can I help you?
assistant
Please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure. I am here to assist you. May I know your name?
assistant
My name is Kenneth Lewis.
user
Thank you. Let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
You are welcome and thank you for choosing us.
assistant