Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, my trip with my friends has been postponed. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Catherine Lewis.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, thanks for your service.
user
Thanks for approaching us.
assistant