Hello.
user
Hello. How can I assist you?
assistant
I want to change my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your precious time for helping me?
user
Sure, can I know your name for checking the reservation status?
assistant
Sure, my name is Michael Clark.
user
Please give me a minute, let me check.
assistant
Sure.
user
Sorry Clark, there is no reservation available on your name.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome.
assistant