Hello,. I am Jonathan Carter.
user
Hello, How may I help you?
assistant
I want to change my existing reservation due to heavy rains. Can you help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
Ok, please wait a while, I will check and revert you.
assistant
Sure.
user
We are sorry to inform you that, we did not find any reservation with your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for contacting us, Have a wonderful day.
assistant