Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
I will help you with that please share your name to proceed further?
assistant
My name is Benjamin Nelson.
user
Please wait for a while.
assistant
Sure, take your time.
user
 Benjamin Nelson sorry, no reservation found in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user