Hello.
user
Hello, how may I help you at present?
assistant
I have made a reservation to watch the Live Cricket match but due to heavy rains, the match got postponed, so please help me to change my reservation to other dates.
user
Sure, we are glad to help you to change it.
assistant
Thank you for accepting my request.
user
On whose name, your reservation has been done earlier?
assistant
You can check the reservation on the name of Shirley Davis.
user
Thanks for providing your name, please wait for sometime.
assistant
Sure.
user
Sorry for the inconvenience, there was no reservation found on your name to change it.
assistant
No issues, thank you.
user
Thank you for availing us.
assistant