Hello.
user
Hello, how can I help you?
assistant
Can you aid me to change my reservation due to an emergency?
user
Sure, can you let me know your name?
assistant
Sarah Robinson here.
user
Give me a moment.
assistant
Ok.
user
Sarah Robinson. I regret to inform that there is no reservation by your name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant