Hello.
user
Hello, how can I help you?
assistant
Please cancel my recent reservation, because I postponed my trip.
user
Sure, we are here to assist you. May I know your name?
assistant
Thank you. I am Helen King.
user
Ok, please give me a minute.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, thanks for the response.
user
Thank you for choosing our agency.
assistant