Hello.
user
Hello. How can I assist you?
assistant
I need to reserve a ticket from IAD to DTW, can you help me in doing that?
user
Yes, can you tell me your dates of travel?
assistant
My journey dates are Mar 09 to 11.
user
Do you have any preferences?
assistant
I need a direct flight.
user
Give me a moment.
assistant
Sure, take your time.
user
Sorry to inform you that there are no flights found on your requested criteria.
assistant
Ok, no issues. Thank you for the information.
user
Can I know your name for documentation?
assistant
Kathleen Collins here.
user
Thank you for contacting us.
assistant