Hello. William Phillips here.
user
Hello, how can I assist you?
assistant
Due to sudden change in my planned location, I would like to change my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Thank you for the information.
user
Thanks for your approach.
assistant