Hello, I am Carolyn Thompson.
user
Hello, how can I assist you?
assistant
I made a reservation earlier to Houston, due to some personal work it has been postponed. Can you please help me for changing my reservation?
user
Sure, I am here to help you. Wait a minute please.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant