Hello.
user
Hello. What service do you need from our flight agency?
assistant
Due to health issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am happy to help you with that. Can I know the name with which you have booked your ticket?
assistant
My name is Alexander Edwards.
user
I am really sorry to inform you that, when I have checked your ticket status, I didn't found any reservation with your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Most welcome. Thank you for choosing us. Please do contact us, if you have any concerns.
assistant