Hello.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, may I know your name for the changing process?
assistant
My name is Donna Phillips.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, that's not a problem. Thanks for your information.
user
Welcome, thank you for reaching us.
assistant