Hello,.
user
Hello, how may I help you?
assistant
I am Robert Brown. I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time, there is no active reservation found in your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant