Hi. I am Sarah Adams.
user
Hello, how may I oblige you today?
assistant
I want to change my existing reservation as my tour got postponed. Please help me out.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, I will.
user
Sorry we did not find any reservation with your name.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant