Hello.
user
Hello. How can I help you?
assistant
I am Gregory Campbell. I would like to change my reservation as I am moving to my hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Campbell, no reservation has been found on your name.
assistant
Ok  no problem, thank you for your services.
user
Thank you for contacting us.
assistant