Hello,.
user
Hello, how may I assist you?
assistant
I am Helen Gonzalez. I made a earlier reservation to sign a new contract, but unfortunately it got postponed.
user
Ok.
assistant
Can you help me to change my existing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry there is no reservation on your name.
assistant
Ok, no issue.
user
Thank you so much for choosing us.
assistant
Thank you for your information.
user
Have a nice day.
assistant