Hello.
user
Hello, how can I aid you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, may I know your name?
assistant
My name is Sandra Wright.
user
Ok, please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant