Hi.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am glad to help you. May I know your name please?
assistant
Jacob White here.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant