Hello, myself Emma Taylor.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that. Wait for a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant