Hello, I am Rachel Williams.
user
Hello, Rachel Williams. How may I help you for the day?
assistant
During continuously raining my exams has been postponed. I would like to cancel my reservation.
user
OK. We are very sorry to inform you that, There is no reservation found on Rachel Williams.
assistant
Thank you for information.
user
Thank you, For making an inquiry regarding the cancellation of the ticket. Have a great day.
assistant