Hello.
user
Hello.
assistant
I am Amy Baker.
user
Amy Baker, May I know, How can I be your helping hand?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I can help you in cancellation.
assistant
Thank you.
user
Please wait, while I was working on that.
assistant
Ok, take your time.
user
Sorry Amy Baker, there is no active reservation on your name to cancel it.
assistant
That's ok, no problem. Thank you for helping me.
user
Thanks for approaching us.
assistant