Hi.
user
Hello.
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please let me know your name to check the existing reservation in our database.
assistant
Sure, my name is Michael Brown.
user
Ok, please hold on a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
Ok, that's not a problem. Leave it. Anyhow thanks for your quick response.
user
Thank you for reaching our travelling service.
assistant