Hello.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation due to bad health issues, can you help me out?
user
Sure, we are here to help you. Can I have your name please?
assistant
Thank you. I am Michael Collins.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user