Hello, I am Scott Lee.
user
Hello. How may I support you now?
assistant
My interview has been postponed so, I want to change my existing reservation.
user
Ok.
assistant
Can you help me with this?
user
Sure. Please wait a while.
assistant
Sure, I will wait.
user
Thanks for your patience. We found that there was no reservation  with your name to change.
assistant
Ok, Thank you for your service.
user
Thanks for connecting us have a nice day.
assistant