Hello.
user
Hello, how can I support you at present?
assistant
Sharon Green here. I want to cancel my ticket due to snow storm in my place.
user
Sure, we are here to help you with cancellation.
assistant
Ok.
user
Please wait for a while, I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant