Hello.
user
Hello. How may I assist you?
assistant
Can you help me to cancel the reservation I had did recently?
user
Sure I am here to help you out. May I know your name please?
assistant
Ok, please check for the name Paul Collins. Thank you for the positive response.
user
Paul Collins, we haven't found any reservation under your name in our database.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Thank you for choosing us.
assistant