Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation due to health problem. Can you help me?
user
Sure, I can help you with that. May I know your name to check for the previous reservation?
assistant
Myself Raymond Gonzalez.
user
Please allow me a moment while I check for the availability of flight.
assistant
Ok.
user
Your patience is greatly appreciated. Raymond, there is no reservation found under your name.
assistant
No problem. Thank you for checking.
user
You are welcome. Thank you for contacting us.
assistant