Hello.
user
Hello. How can I assist you today?
assistant
This is Joseph Nelson, I want to change my existing reservation. Can you help me with that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
I found your reservation, can you please help me with the airport codes?
assistant
My airport codes are DFW to IAH.
user
Could you please help me with the new travel dates?
assistant
I am travelling from Jan 29 to Jan 31.
user
Do you have any class preference?
assistant
No.
user
Joseph Nelson, there is a flight available with 2 connections. Is that ok for you?
assistant
Please ensure the book a return flight ticket at morning time.
user
Yes, shall I proceed with the booking?
assistant
Do not proceed, I need a single connection. Thanks for the information.
user
You are welcome. Thank you for contacting us.
assistant