Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure. May I know your name?
assistant
Sure, I am Paul Williams.
user
Give me a minute.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant