Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to some health issues. Can you please help me in that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you for considering my request.
user
Ok, please mention your name.
assistant
Matthew Lee here.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no problem. Thank you for checking.
user
Welcome, have a nice day.
assistant