Hello.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Could you please help me out with cancellation?
user
Sure, may I know your good name to check in the reservation list?
assistant
Can you please change the reservation on the name of Larry Phillips?
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we did not find any active reservation in your name to change your reservation.
assistant
No problem, thank you.
user
Thanks for reaching us, hope to serve you again.
assistant