Hello.
assistant
Hello. I am Emily Roberts.
user
How may I assist you at this moment Roberts?
assistant
I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant