Hello.
user
Hello.
assistant
Frank Davis here.
user
How can I help you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, we couldn't find any reservation under your name in our records.
assistant
That's fine, thanks for your information.
user
Thank you for approaching us.
assistant