Hello.
user
Hello. How can I help you from Global travel agency?
assistant
I want to change my reservation because I mistakenly provided wrong dates.Can you do changes in my reservation?
user
Sure, may I know your good name to change the reservation?
assistant
My name is Kenneth Campbell.
user
Wait a moment, let me check the reservation status.
assistant
Sure, check it.
user
Sorry, there is no reservation found with the name Kenneth Campbell in our database.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thank you for your information.
user