Hello.
user
Hello. Can you please tell me how may I help you?
assistant
My name is Betty Lopez, can you help me to cancel the reservation I had done recently as I did not get the leaves for that trip. So I can not go, can you help?
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you for the positive response.
user
Ok, please give me sometime to check your ticket status.
assistant
Ok, I will wait for your response.
user
I regret to tell you that, there is no active reservation found with your name in our portal to cancel.
assistant
That is not a problem. I will check with my mails for more information. Thank you for assisting me.
user
You are welcome. Thank you for choosing our agency.
assistant