Hello.
user
Hello. May I know how best I can help you today?
assistant
My holiday trip got cancelled due to heavy rainfall at my destination, can you please cancel my reservation?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Kindly share your name to check the reservation status.
assistant
I am Donald Clark.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant