Hello.
user
Helllo. How may I aid you?
assistant
I am Dorothy Adams, want to cancel my recent reservation due to an emergency. Please help me out with that.
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, not an issue. Any way, thank you for your help.
user
Most welcome.
assistant