Hello.
user
Hello. How can I assist you?
assistant
With the name of Laura Moore aid me to change the reservation.
user
Ok.
assistant
 I made a reservation earlier this week to give a seminar but due to weather conditions I need to change it.
user
I will help you with that.
assistant
Thank you.
user
Please, wait a while.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
Fine, thank you for aiding me.
user
Thank you for approaching us.
assistant