Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, can you help me please?
user
Sure, can I know your name please?
assistant
Ok, my name for th previous booking was Raymond Walker.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That's very sad. Anyways, thank you for checking.
user
Thank you for approaching us.
assistant
Most welcome.
user