Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, we can help with that.
assistant
Thank you.
user
Can I know your good name?
assistant
I am George Evans.
user
Please hold a moment.
assistant
Ok.
user
Thank you for waiting, there is no recent reservation found with the given name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant