Hello.
user
Hello, how may I render you today?
assistant
I am Pamela Wilson. I need to cancel my recent reservation due to postponed of my sports fest. Could you please help me?
user
Sure, please wait I will get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant