Hi.
user
Hello. How may I help you?
assistant
I just want to change my existing reservation, because of postpone of my examination at Boston.
user
Ok, may I know your name?
assistant
Myself Alexander Wright here.
user
Ok Wright, wait a moment.
assistant
Sure.
user
Wright, unfortunately there is no reservation found under name.
assistant
That's fine. Thank you for your information.
user
Welcome. Thank you for choosing us.
assistant