Hello. Deborah White here.
user
Hello, how best I can serve you today?
assistant
Can you please help me in changing my existing reservation, as I want to change due to bad health conditions?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, sure.
user
Sorry to inform you that, we did not find any reservation on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for approaching us.
assistant