Hi.
user
Hello, how may I aid you today from my end?
assistant
I want to book a ticket from JFK to DCA, can you help me?
user
Sure, I am here to help you out. Please provide me your trip dates.
assistant
My travel dates are Feb 19 and 21.
user
May I know your name to proceed further?
assistant
I am James Mitchell.
user
Do you have any requirement?
assistant
I prefer to travel in economy class.
user
Is there any specifications to be met?
assistant
I want to travel in normal cost.
user
Please allow me a moment.
assistant
Sure, I need a connecting flight.
user
Sorry  James Mitchell, there is no flight in your route.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant