Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow. Can you please help me with this?
user
Sure, we are here to assist you with cancellation. To proceed further, may I know your name?
assistant
Sure, I am Pamela Hall.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant