Hi.
user
Hello. How may I help you at this moment?
assistant
Can you help me to change my reservation?
user
Sure, I am happy to help you with that. Ok, may I know your name?
assistant
My name is Virginia Clark.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant