Hi.
user
Hello. How may I help you today?
assistant
I would like to change my existing reservation, can you please help me?
user
Sure, I am happy to help you in changing. Please, share me your good name to check your reservation status.
assistant
Stephanie Perez.
user
Ok, please wait for a minute.
assistant
Sure.
user
We are sorry to inform you that, we have not found any active reservation on your name in our records.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant