Hi.
user
Hello, how can I help you now?
assistant
I am Larry Taylor. I want to change my existing reservation because my convocation dates have been postponed. Can you help me out?
user
Sure, I will help with that.
assistant
Ok.
user
Please wait for a moment, while I check for the reservation.
assistant
Take your time.
user
Thanks for waiting, Sorry to inform you there is no any reservation found on your name.
assistant
Not an issue. Thank you for kind information.
user
Thank you, have a nice day.
assistant