Hi.
user
Hello, How can I serve you?
assistant
I am Anna Smith. Owing to an emergency, I am requesting you for the cancellation of my reservation. Please help me in cancellation of my ticket with your hand.
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a moment, I will check the reservation list and revert you.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
We found that, there is no reservation available with your specified name.
assistant
No problem. Thank you for your response.
user
Thank you for contacting us.
assistant