Hello. I am Cynthia Evans.
user
Hello, how may I help you?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my reservation?
user
Sure, wait a minute.
assistant
Sure, take your time.
user
Sorry, we could not find any reservation on your name.
assistant
No issues. Thank you for checking.
user
Thank you for availing us.
assistant
You are welcome.
user