Hello, I am Pamela Martinez.
user
Hello, how can I be your helping hand today?
assistant
I had planned to visit New York to watch movie, due to heavy snowfall in New York I want to cancel my reservation.
user
Sure, please wait for a few seconds.
assistant
Sure.
user
Thank you for your patience, we are sorry to say that there was no reservation found on your name.
assistant
Ok, thanks for providing the information.
user
Thank you for choosing us.
assistant