Hi. I am William Evans.
user
Hello, how can I assist you at present?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure, take your time.
user
Thanks for your time, there was no active reservation found on your name to cancel it.
assistant
No issues, Thanks for the information.
user
Thank you for availing us.
assistant