Hello.
user
Hello, how can I help you today?
assistant
I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, can you share me your good name to proceed further?
assistant
Myself Sharon Wilson.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant