Hi,.
user
Hello,.
assistant
My name is Sharon Anderson.
user
How may I be of your helping hand?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you assist me with this?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please standby, let me check the reservation list and get back to you with the information.
assistant
Sure, I will wait.
user
Thanks for your time.
assistant
My pleasure.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, not a problem. Thanks for your kind response.
user
Thanks for opting us. Have a good day.
assistant