Hello.
user
Hello. How may I assist you today?
assistant
My wedding venue has been changed, so I want to amend my existing reservation.
user
Sure, may I know your name for change in your reservation?
assistant
Virginia Wright here.
user
Please wait a moment.
assistant
Sure.
user
Virginia Wright, there are no active reservations on your given name to change.
assistant
No problem, thank you.
user
Thank you for reaching our service.
assistant