Hello.
user
Hello. What service do you expect from us?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I am happy to help you. Can I know your name please?
assistant
Thank you. My name is Sharon Martin.
user
Ok, please give me a minute.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found with your name in our database to cancel.
assistant
That's fine, no problem. Thank you for your help.
user
You are welcome. Thank you for choosing us.
assistant