Hello.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, can you please let me know your name?
assistant
Sure, my name is Anna Robinson.
user
Please wait a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant