Hi.
user
Hello, how may I assist you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I am happy to help you. Please let me know your good name to proceed further.
assistant
Sure, my name is Helen Green.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for contacting us.
assistant