Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to change my existing reservation?
user
Sure, please share me your good name.
assistant
Sure, I am Nicole Taylor.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for availing us.
assistant