Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name please?
assistant
Debra Thompson here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Thompson, there is no reservation found as per your name in our database.
assistant
No problem, thanks for your information.
user
Thank you reaching us with a query.
assistant