Hello,.
user
Hello. How may I render you today?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby boy. So I need to cancel my recent reservation?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
My name is Sharon Smith from Boston.
user
Ok, please wait a moment.
assistant
Sure,.
user
Thank you for waiting, we did not found any reservation on this name.
assistant
Ok, not a problem at all. Thanks for your information.
user
Thank you for choosing us.
assistant