Hello.
user
Hello, welcome to Swift Travel Agency.
assistant
Mary Martin here, booked a ticket for a small trip, but due to some urgency, I need to cancel my reservation, can you please help me?
user
Sure Martin, I am here to help you.
assistant
Ok.
user
Wait a moment, I will check your previous reservation details.
assistant
Thank you for immediate response.
user
Martin, there is no reservation showing to cancel, I think it may be cancelled.
assistant
No issues, I will check with it again, thank you for giving clarification.
user
That's good. Thank you for reaching us.
assistant
You are welcome.
user