Hello.
user
Hello, how can I help you today?
assistant
I am Cynthia Clark. Due to an emergency work. I could not attend the documentation.So I would like to change my existing reservation. Can you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant