Hello, I am Kenneth Lewis.
user
Hello, how may I assist you?
assistant
I want to do some modifications in my existing reservation. Can you aid me?
user
Sure, I am here to help you.
assistant
Take your time.
user
Hold on for a moment. Let me check in our records.
assistant
Ok.
user
Sorry Lewis, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user