Hello.
user
Hello, how may I render you?
assistant
I am Jacob Hall. Can you help me in cancelling my recent reservation, as I need to attend a emergency case at my home town?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no active reservation found on your name.
assistant
Ok, I think it has been cancelled already. Any way thank you for your information.
user
Thank you for reaching us.
assistant