Hello.
user
Hello, how can I support you today?
assistant
My exams was postponed so I want to change my reservation, can you please help me to change my reservation?
user
Sure, may I know your good name?
assistant
My name is Gary Scott.
user
Please, wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your name.
assistant
Ok, no problem.
user
Thank you, for connecting with us.
assistant
Thanks for your good service.
user