Hello. I am Eric Lewis.
user
Hello, how can I help you?
assistant
Actually, I want to cancel my recent reservation, due to some urgent work. Can you help me out?
user
Sure, give me moment.
assistant
Ok.
user
Sorry Eric, I didn't found any reservation with your details.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching us.
assistant
Your welcome.
user