Hello, I am Jerry Smith.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Could you help me in cancelling?
user
Sure, we are here to help you. Please wait a moment I will check with it and revert you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No issues at all. Thanks for your help.
user
Thank you for choosing us.
assistant