Hello.
user
Hello.
assistant
I am Laura Harris.
user
How may I assist you?
assistant
Owing to an emergency, I want to change an existing reservation.
user
Sure, I am here to help you out.
assistant
Thank you.
user
Laura Harris,we regret to inform you that there is no reservation found on your name in our records.
assistant
Not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant