Hello.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to assist you. Please help me with your name.
assistant
My previous reservation has done with the name Mary Taylor.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, take your own time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for providing information.
user
You are welcome and thank you for choosing us.
assistant