Hello, I am Samuel Nelson.
user
Hello, how can I serve you?
assistant
Owing to an emergency, I want to change an existing reservation.
user
Ok.
assistant
Could you help me in changing the reservation?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time. We found a reservation with your name. Please, share your new journey dates.
assistant
I want to fly on 11/11 and return on 11/13.
user
Can I have your airport codes please?
assistant
My airport codes are GA - ATL, CA - lAX.
user
Do you need a connecting flight?
assistant
I need a direct flight.
user
Unfortunately, there are no flights available with your requirements.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant