Hi.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
May, I know your good name?
assistant
Kenneth Roberts.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Ok,. Thank you for checking.
user
Thank you for reaching us.
assistant