Hello.
user
Hello, how may I aid you for today?
assistant
I am Carol Lewis and I have to modify my previous ticket reservation that I am unable to modify due to serve issue, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry, there is no existing reservations under your name to modify.
assistant
Ok, no problem with that one thank you for your assistance.
user
Most welcome. Hope you have a nice day.
assistant