Hello,.
assistant
Hello,.
user
How can I help you today? May I know your good name please?
assistant
I am Andrew martin, I want to change my existing reservation as my exam got postponed.
user
Ok, please wait for a minute, let me check and get back to you.
assistant
Ok.
user
Thank you for your time. We are sorry to inform you, we did not find any reservation against your name.
assistant
Ok, no issues with it. Thank you.
user
Thank you for reaching us. Have a nice day.
assistant