Hello.
user
Hello.
assistant
My name is Gregory Jackson.
user
How can I assist you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure Jackson, please wait a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user