Hi.
user
Hello.
assistant
I am Sarah Martin.
user
How may I assist you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me in that?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, unfortunately there is no reservation found by your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you.
user