Hi.
user
Hello. How can I help you?
assistant
Unfortunately, I would like to cancel my recently done reservation, can you please help me in this condition?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Robert Collins.
user
There is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant