Hello.
user
Hello.
assistant
Michael Moore here.
user
How may I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, I am ready to assist you with the ticket cancellation process.
assistant
Thank you.
user
Can you please wait a minute?
assistant
Ok, take your time.
user
I am really sorry for the trouble which is caused to you, there is no reservation found with your name to cancel.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
You are most welcome. Thank you for reaching us.
assistant