Hello.
user
Hello, how may I aid you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with this. May I know your name please?
assistant
My reservation was done under the name Stephanie King.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry King, there is no reservation found as per your name to change your reservation.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
You are welcome and have a great day.
assistant