Hello.
user
Hello. How may I assist you?
assistant
Kimberly Jackson here. I want to cancel my ticket as I am sick.
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
I have found your reservation, do you want me to cancel your reservation?
assistant
No problem, thank you.
user
Ok, your reservation has been cancelled successfully.
assistant
Thanks.
user
Thank you for choosing us.
assistant