Hello.
user
Hello, how may I help you?
assistant
Please book a flight ticket from HOU to AUS?
user
Sure, when are you willing to travel?
assistant
My journey dates are Jan 12 and Jan 14.
user
May I know your good name please?
assistant
I am John Walker.
user
Do you have any preferences?
assistant
No.
user
 Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant