Hello.
user
Hello, how can I assist you?
assistant
Due to my ill health, I couldn't make my trip to Dallas. Can you please cancel my recent reservation?
user
Sure, I will help you. May I know your good name please?
assistant
My previous reservation has done with my name Brandon Edwards.
user
Sorry, there is no reservation found on your name in our data base to cancel.
assistant
Ok, not an issue. May be my brother has cancelled my ticket on behalf of me.
user
Thank you for approaching us.
assistant
Thank you for providing information.
user