Hello.
user
Hello. How can I aid you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know the name?
assistant
My name is Scott Martin.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait for your information.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, I found your reservation and I have cancelled it successfully.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant