Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation due to bad health issues, can you help me out?
user
Sure, may I know your name?
assistant
I am Joshua Harris.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching our service.
assistant