Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I need to cancel my reservation due to bad weather condition, can you assist me?
user
Sure, will you please let me know your name to check the status and revert you?
assistant
Raymond Clark.
user
Ok, please allow me few minutes.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
No problem, thank you for searching.
user
Thank you for choosing us.
assistant