Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my reservation which is under my name, as my business meeting has been postponed. Can you please help me with that?
user
Sure, may I know your name for the changing process?
assistant
Sure, my name is Joshua Williams.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, no issues. Thank you for checking.
user
Welcome, thank you for reaching us.
assistant
You are welcome.
user