Hello.
user
Hello. How can I assist you at this moment?
assistant
I made an earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
My name is Benjamin Turner.
user
Ok, please wait a moment. Sorry Benjamin Turner, no reservation has found under your name to change.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant