Hello.
user
Hello. How may I help you?
assistant
I am Sarah Gonzalez, I need to modify my reservation as my schedule got postponed. Can you please help me about that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Ok, please wait for a minute.
assistant
Ok, have your time.
user
Sorry to say that there is no reservation found on your name.
assistant
It's ok, anyway thank you for the help.
user