Hello.
user
Hello. How can I help you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please mention your name.
assistant
Myself George Nelson.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Welcome, have a nice day.
assistant