Hi.
user
Hello, How can I best serve you today?
assistant
Could you please cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Rachel Rodriguez.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant