Hello.
user
May I know what kind of service your looking for?
assistant
I want to change my existing reservation due to bad health issues. Can you help me in doing that?
user
Sure, please share your good name. So that I can proceed further.
assistant
I am Lisa Allen.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant