Hello.
user
Hello, how can I guide you for today?
assistant
I am Margaret Hill. I want to cancel my reservation, can you please help me?
user
I am here to help you about that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
I regret to say this Margaret Hill, there is no active reservation with your name to cancel your reservation.
assistant
Ok, not a problem. Thank you.
user
You are welcome, thank you for reaching us.
assistant