Hi.
user
Hello, how can I assist you today?
assistant
I want to change an existing reservation due to my interview got preponed.
user
Ok, may I know your good name please?
assistant
I am Amanda Thompson.
user
Give me a moment.
assistant
Ok.
user
Thank you for waiting. Unfortunately we found no reservation against your name.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant