Hi, I am Stephen Baker.
user
Hello, how can I support you?
assistant
Owing to an emergency I am not attending a cultural event, can you please cancel my reservation?
user
Sure, please standby. I will revert to you.
assistant
Ok.
user
Sorry, there is no reservation found in your name to cancel.
assistant
Ok, no problem.
user
Thanks for opting us.
assistant
Thank you for your information.
user