Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
I have confirmed my flight ticket with name Sarah Jones.
user
Give me a moment. Sarah, there is no reservation found under your name.
assistant
Ok, fine. Thank you for checking.
user
Thank you for reaching us.
assistant