Hello.
user
Hello.
assistant
Myself Helen Nelson.
user
How may I assist you today?
assistant
Due to some urgent meeting, I am going to change my existing reservation. Can you please help me for this?
user
Please wait a moment, let me check with your details.
assistant
Ok, I will wait for your response.
user
Sorry, there are no active reservations on your name to change.
assistant
Not a big problem, anyhow thank you very much for your service.
user
Thank you for reaching our service.
assistant
You are welcome.
user