Hi, Jonathan Taylor here.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to some medical issues, Can you be my helping hand?
user
Sure. Please wait a minute.
assistant
Ok, I will wait.
user
Unfortunately, we did not found any reservation on your name.
assistant
Alright, no issue.
user
Thanks for contacting us.
assistant
Thanks for your information.
user