Hello, I am William Gonzalez.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
Please send your journey dates.
assistant
Once you check with my name.
user
Sure, please allow me a moment.
assistant
Ok, take your time.
user
Sorry, no ticket is showing on your name.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for approaching us.
assistant
Welcome.
user