Hello.
user
Hello, how may I assist you for the day?
assistant
Can you please cancel my reservation. due to bad weather conditions?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Janet Evans.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name.
assistant
Ok, no issue, may be reservation not done properly. Thank you for your information.
user
Thank you for choosing us.
assistant