Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you for accepting my request, myself Sarah Campbell.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Sarah Campbell, I found your reservation. Shall I cancel it?
assistant
Sure, you can cancel it.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
Thank you very much for contacting our agency.
assistant