Hi.
user
Hello.
assistant
Rachel Allen here.
user
How may I help you?
assistant
I want to change my reservation due to heavy cyclone in my location. Can you help me?
user
Sure, please wait for a moment to check your details.
assistant
Sure, I will wait for your reply.
user
No reservation found on your name.
assistant
Not an issue, thank you for assisting me.
user
Sorry for inconvenience. Thank you for choosing us.
assistant