Hello.
user
Hello, how can I help you today?
assistant
Can you aid me amend my reservation due to emergency?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Steven Robinson here.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No issue. Thanks for the help.
user
Thank you for reaching us.
assistant