Hello.
user
Hello.
assistant
I am Ruth Jones.
user
How can I assist you?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, wait for a moment.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant