Hi.
user
Hello, how may I render you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, we are here to help you. Could you please provide your name to check your reservation status?
assistant
Sure, My name is Lisa Harris.
user
Ok, please wait for a while, let me  check with your reservation status and revert to you.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry we could not find any reservation against your name.
assistant
Oh! May be I have done a wrong booking, anyways thank you.
user
Thank you for reaching us.
assistant