Hello.
user
Hello.
assistant
Melissa Scott here.
user
How can I assist you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out?
user
Sure Melissa Scott, I will help you with cancelling your reservation.
assistant
Thank you.
user
Ok, please be hold on for moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry Melissa Scott, no reservation has found under your name to cancel.
assistant
Oh! I think ticket was not booked due to server issue.
user
Thank you for choosing us, have a good day.
assistant
Welcome.
user