Hello, I am Gary Perez.
user
Hello Gary. How can I aid you today?
assistant
Due to postpone of my events at Minneapolis & St.Paul. Would it be possible to change my existing reservation?
user
Ok. Please hold on for a moment.
assistant
Sure.
user
Sorry Gary, I do not found any reservation by your name.
assistant
No problem, thank you for the information.
user
Thank you so much for reaching our agency.
assistant