Hi.
user
Hello.
assistant
I am Nancy Smith.
user
How can I address you?
assistant
Please cancel my reservation, which I have done with my name previously.
user
Sure, I can help you.
assistant
Thanks.
user
Please wait a while.
assistant
Take your own time.
user
Thanks for being waiting.
assistant
Not an issue.
user
We found a active reservation by this name. Can I proceed it further for cancellation?
assistant
Yes, please.
user
Your flight ticket has been cancelled.
assistant
Thanks for your quick response and service.
user
Thank you for choosing us.
assistant