Hello.
user
Hello.
assistant
I am Betty Rodriguez.
user
How may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please hold on for a moment.
assistant
Ok, take your time.
user
I am sorry, there are no reservations found with your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you, have a good day.
assistant