Hello.
user
Hello. How may I aid you at this moment?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, may I know your good name please?
assistant
Sure, please check for the name Carolyn Moore.
user
Ok, please wait let me check with your recent reservation status.
assistant
Ok, I will wait for your response.
user
There is no recent reservation found on your name in our records.
assistant
Thank you for providing the information, may be my brother had cancelled the reservation.
user
Thank you for approaching us.
assistant