Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your good name please?
assistant
Sure, Scott King here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for approaching us.
assistant