Hello.
user
Hello, how may I help you?
assistant
I am Stephanie Robinson. I want to cancel my reservation due to bad whether, can you help me in cancelling?
user
Sure Robinson, please give me a moment to check the details.
assistant
Sure, take your own time.
user
Sorry Robinson, there is no reservation available on your given name.
assistant
That's ok, its not big deal. Thank you for your help.
user
We are glad to serve you anytime, have a good day. You are welcome.
assistant