Hello.
user
Hello. How may I help you?
assistant
I am Matthew Harris, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
It's ok, thank you.
user
Thanks for reaching us, have a nice day.
assistant