Hi.
user
Hello, how can I assist you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your name?
assistant
Sure, my name is Patrick Thompson.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you.
assistant