Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my reservation as my Basket ball match got postponed due to bad weather conditions. Could you please aid me to change my reservation?
user
Sure, we are here to help you.
assistant
Ok.
user
Can I have your name to proceed?
assistant
Sure, I am Brenda Brown from New York.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
No problem, thanks for your service.
user
Thank you for availing us.
assistant