Hello,.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please aid me with this?
user
Sure, may I know your good name?
assistant
I am Thomas Jackson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
It's ok, no issues. Thanks for your response.
user
Thank you for reaching us.
assistant