Hi.
user
Hello.
assistant
I am Patrick Turner.
user
How can I help you Turner?
assistant
Can you help me for cancelling my recent reservation?
user
Sure, I'll definitely help you in that. Please be on hold for few seconds.
assistant
Sure.
user
Thank you for waiting, there is no reservation found active under your name to do cancellation.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant