Hi. I am Carol Green.
user
Hello, how may I amend you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me out?
user
Sure, let me check the reservation list and revert you.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for reaching us.
assistant