Hello.
user
Hello.
assistant
I am Joseph Perez.
user
How can I assist you today?
assistant
In the past week I had booked a ticket, but due to health issues, I would like to cancel it, can you help in that?
user
Sure, I will definitely help you with that. Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting. Your reservation is successfully cancelled.
assistant
Ok, thank you for cancelling my booking.
user
It's my pleasure, have a great day.
assistant