Hello.
user
Hello, how may I assist you?
assistant
Catherine Thompson here. I would like change my reservation due to some health issues, can you please help me in that?
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, no problem. Anyway thank you for the information.
user
You are most welcome.
assistant