Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Larry Parker.
user
Sorry to inform no reservation found with your name.
assistant
That's ok. Thank you for the information.
user
Thanks for reaching us, have a good day.
assistant