Hello.
user
Hello, how may I guide you?
assistant
I need your help in changing my recent reservation details, as I have given wrong details in it. Will you please help me with that?
user
Sure, please hold on for a moment, let me check. Can I know your name please?
assistant
Sue, I have done my previous reservation by the name Nancy Lopez.
user
I am sorry, there are no reservation with your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you, have a good day.
assistant