Hello.
user
Hello.,. How can I amend you today?
assistant
I am Raymond Johnson. Will you please cancel my recent reservation? Because my grandmother got hospitalised suddenly.
user
Sure, we are here to help. Please, wait for a while I will check the reservation.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant