Hi.
user
Hello, how can I help you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Jacob Martin here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant