Hi, I am Patricia Smith.
user
Hello, how may I amend you?
assistant
Owing an emergency want to change my reservation, can you help me with it please?
user
sure, let me check let me check the status and revert you.
assistant
Ok.
user
We could not find any reservation made on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant