Hello.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation due to some issues, can you render me with this concern?
user
Sure, I will render you in that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, please do check the reservation on my name Emily Jones.
user
Ok, please wait a minute.
assistant
Sure, take your own time.
user
Sorry to inform you that there is no reservation found on your name to cancel.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant
Welcome.
user