Hello.
user
Hello. How can I help you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Rebecca Moore.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant