Hello.
user
Hello. How can I assist you?
assistant
I had planned an event with my office colleagues but suddenly it got postponed. So please help me with changing my reservation.
user
Sure, can I know your name please?
assistant
Thank you. Sure, myself Kevin Thompson.
user
Sorry Kevin, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issue.
user
Thank you for approaching us.
assistant
Anyway, thank you for your time.
user