Hello.
user
Hello, How can I assist you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, May I know your name?
assistant
Sure, I am Virginia Allen.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for opting us.
assistant