Hello.
user
Hello, how may I oblige you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am James Phillips.
user
Ok, please wait for a moment?
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant