Hello.
user
Hello, how can I aid you?
assistant
Could you please cancel my recent reservation due to the bad weather?
user
Sure. To check your reservation I need your name.
assistant
My name is Charles Moore.
user
Ok, please wait a moment.
assistant
Sure.
user
We found that there is no reservation available with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant