Hello.
user
Hello. How glad that I can assist you at this moment?
assistant
Please help me to cancel my active reservation as my meeting was cancelled.
user
Sure, I am happy to help you and can I know your previous ticket booking?
assistant
I have reserved flight ticket on my name Cynthia King.
user
Be on hold for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found for the user name to cancel it.
assistant
Ok, no problem. Thank you.
user
You are welcome and thank you for contacting us.
assistant