Hello.
user
Hello.
assistant
Michelle Gonzalez here.
user
How can I assist you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with this. Please be on hold for moment.
assistant
Sure, I'll wait for your response.
user
Michelle Gonzalez, there is no active reservation found under your name in our database.
assistant
Oh! My friend might have cancelled it already, thank you anyways.
user
Thank you for providing information.
assistant