Hello.
user
Hello.
assistant
My name is Angela Williams.
user
How can I help you Williams?
assistant
I want to do some modification in my existing reservation. Can you help me out?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Sorry Williams, I didn't find any reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user