Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, we are mirthful to help you. Can I have your name please?
assistant
My name is Steven Turner.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
assistant
You can cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
It's pleasure to serve you.
assistant