Hello.
user
Hello, how can I serve you?
assistant
I am Deborah Wright. I am planning to cancel my recent  reservation, because of health issue.Can you please cancel my reservation?
user
Ok, give me a moment please to check existing reservation. Yes, Wright I do not find any reservation under your name in our data base to cancel.
assistant
That's really sad to hear.
user
Do you have any other requirements?
assistant
I will  cancel my reservation any other agency.Thank you for your service,.
user
Ok, thank you for choosing our service. Hope you have a great day ahead.
assistant