Hi.
user
Hello. How can I assist you today?
assistant
Rebecca Baker here. I want to cancel my reservation due to recent flight crash, can you help me please?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your own time.
user
Rebecca, there is no reservation found under your name.
assistant
Ok, that's fine. Thank you for checking.
user
You are welcome.
assistant