Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation? As my meeting got postponed.
user
Sure, may I know your name please?
assistant
Myself Karen Young.
user
Please wait.
assistant
Sure, I will wait.
user
Sorry, there is no active reservation found with your name in our records.
assistant
Thanks for your information.
user
Most welcome.
assistant