Hello.
user
Hello, how may I render you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
Sure, I am Matthew Wright.
user
Ok, please wait for a minute.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant