Hello, I am Stephanie Wilson.
user
Hello, For what purpose you have visited us?
assistant
I want to cancel my recent reservation due to my football match got cancelled, can you please help me with that?
user
Sure, I can help you in that. Can you please wait for a while. So that, I will check your reservation status?
assistant
Sure.
user
Thanks for your time. Sorry Stephanie Wilson, there is no active reservation on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for approaching us.
assistant