Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you out. May I know your name please?
assistant
Steven Green.
user
Steven Green, we haven't found any reservation under your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant