Hi. I am Virginia Garcia.
user
Hello, how may I serve you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, thanks for the information.
user
Thank you for opting us.
assistant