Hello.
user
Hello. How may I help you?
assistant
I am looking to cancel the recent ticket because my planned trip got cancelled. Can you please help me to cancel the ticket?
user
May I know your name please?
assistant
Thank you. My name is David Jones.
user
Sorry, there is no reservation found basis on your details.
assistant
It's ok, thank you for searching my ticket status.
user
Thank you for reaching us.
assistant
You are most welcome.
user