Hello.
user
Hello, how may I best serve you?
assistant
I want to change my last reservation.
user
Ok.
assistant
Can you please help me out?
user
Sure, please let me know your name to check the reservation list.
assistant
Nancy Lopez.
user
Ok, please wait for a moment.
assistant
OK.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Thank you for the information.
user
Thanks for contacting us.
assistant