Hello.
user
Hello, how may I help you today?
assistant
I was already booked a ticket but suddenly the office meeting got cancelled due to some issues, can you please cancel the ticket?
user
Sure, I am here to help you with this.
assistant
Thank you for considering my request.
user
May I know your name please for further process?
assistant
My name is Jessica Johnson.
user
Please wait for a moment.
assistant
Ok, take your time and please tell me the ticket status.
user
Sorry Johnson, there is no reservation found as per your name to cancel it.
assistant
It's ok, not a problem. Thank you for checking.
user
You are welcome always.
assistant