Hello.
user
Hello. How can I help you with today?
assistant
Actually I was planned to go to my friend's marriage. But recently it was postpomed. Can you please cancel my reservation ticket?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
My name is Jack White.
user
Thank you for providing. Let me check for the details for you.
assistant
Sure.
user
 Jack, I have checked and see that there is no reservation found under your name.
assistant
That's Ok. Thank you.
user
You are welcome. Thank you for contacting us.
assistant