Hello.
user
Hello, how can I help you today?
assistant
I need some help in cancelling my previous flight ticket due to cancel of racing game, can you do that one for me?
user
Sure, may I know your good name?
assistant
Thank you and my name is Amanda Scott.
user
Please wait for a moment.
assistant
Sure, I can wait for your response.
user
Thank you for waiting, there is no reservation found on the given name.
assistant
Ok, that's fine. Thank you for checking my reservation status.
user
Its ok, thank you.
assistant