Hello.
user
Hello, how may I best serve you today?
assistant
Can you cancel the recent reservation, reserved with name Jack Lee. Because my cousin Jack Lee cancelled his business trip.
user
Sure, please wait for a while, I will check and revert to you.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Thanks for the quick response.
user
Thank you for choosing us.
assistant