Hello,.
user
Hello. May I know your name?
assistant
My name is Lisa Nelson.
user
What can I do for you?
assistant
Due to health issues, I want to cancel my recent reservation. Can you help me with cancelling the ticket?
user
 Sure, Please wait a while I will check and get back to you.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for opting us.
assistant