Hello. I am Ronald Williams.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, as my football match got postponed due to bad weather. Please help me in changing?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thank you for aiding me.
user
Thank you for opting us.
assistant