Hi, I am Samuel Moore.
user
Hello,. How can I oblige you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, we are here to assist you. Please, wait.
assistant
Ok.
user
Thanks for waiting, there is a reservation found with your name. Shall I proceed with cancellation?
assistant
Ok, please cancel my reservation.
user
Cancellation of your ticket has been done.
assistant
Thank you for helping me in cancellation.
user
Your money will be refund back to you in 7 working days. Thank you for availing us.
assistant
Thank you.
user