Hi,.
user
Hello. How can I help you today?
assistant
I am David Carter. I want to cancel my reservation. Can you help me with that?
user
Sure, I am here to help you. Please hold on.
assistant
Sure.
user
Thanks for being patient, there is no reservation found on your name to cancel.
assistant
May be booking not done properly. Thanks for the information.
user
Thank you for choosing us.
assistant