Hello.
user
Hello. How may I provide support to you?
assistant
Due to heavy rainfall in my destination, I want to cancel my recent reservation.
user
Ok, please mention your name to proceed cancellation?
assistant
Can you please check is there any reservation on the name of James Martinez.
user
Please wait.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thanks for contacting us, have a nice day.
assistant
Thanks for your help.
user