Hello. I am Robert White.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, please wait a moment.
assistant
Ok.
user
We found a reservation on your name, shall I proceed with cancelling?
assistant
Ok, cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant