Hello.
user
Hello. How can I assist you today?
assistant
I am Paul Anderson. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Thank you. I will wait for your response.
user
Paul, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for contacting us, have a great day.
assistant