Hello.
user
Hello, how can I help you?
assistant
Myself Sarah Williams, can you help me with the cancellation of the reservation I did last week?
user
Sure, I will help you. Please wait a while.
assistant
Ok, I will wait.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, thank you for your assistance.
user
Thank you for opting us. Have a nice day.
assistant