Hello.
user
Hello, how may I serve you the best today?
assistant
I want to change my reservation as my Cricket match got postponed to other dates due to bad weather conditions, so please aid me.
user
Sure, I am here to aid you.
assistant
Thank you.
user
May I know your name please to check the status of your reservation?
assistant
Sure, I am Kimberly Wright from Los Angeles.
user
Please standby.
assistant
Sure.
user
Thanks for your time, no active reservation was found on your nmae in the database.
assistant
No worries, thanks for your quick response.
user
Thank you for reaching us.
assistant