Hi.
user
Hello, how may I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure with friends has been postponed. So I want you to change my existing reservation?
user
May I have your name please?
assistant
Sure, Samantha Baker here.
user
Please wait for sometime, I will check your reservation and let you know.
assistant
Sure.
user
Unfortunately, no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thank you for reaching us.
assistant
Thanks for your kind service.
user