Hi.
user
Hello. How can I help you?
assistant
I want to change my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your precious time for helping me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jennifer Miller.
user
Ok, wait a minute please.
assistant
Ok,.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
No issues, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant