Hello.
user
Hello, how can I help you today?
assistant
Can you help me out with the flight ticket cancellation which I had reserved recently?
user
Sure, we are here to help you. May I know your name?
assistant
Ok, thank you for the positive response. Please check the records for the name Jacob White.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok, please take your own time.
user
Thanks for waiting we found reservation on your name and your ticket has been cancelled.
assistant
That is good, thank you for the help provided.
user
Thanks for approaching us.
assistant