Hello.
user
Hello, how can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know you good name?
assistant
Dorothy Adams here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant