Hello, my name is Scott Jones.
user
Hello Scott. How can I serve you today?
assistant
Please help me to change my reservation, as I want to spend some more time with my family in Los Angeles. Can you please help me?
user
Sure, please wait. I will check your previous reservation.
assistant
Sure.
user
Sorry to inform you that there is no reservation found under your name.
assistant
No problem, thank you for checking.
user
Thank you for choosing us, have a great day.
assistant