Hi.
user
Hello.
assistant
I am Richard Allen.
user
How may I serve you today?
assistant
I want to cancel my recent reservation due to sudden change in my trip.
user
Sure, please wait a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we found a reservation on this name. Shall I cancel the ticket?
assistant
Ok, you can proceed it for cancellation.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thanks for consulting us.
assistant