Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my lab examination got cancelled. Can you help me?
user
Sure,May I know your name?
assistant
I am Jacob Jackson.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
it's Ok. Thanks for your response.
user
Thanks for reaching us, have a good day.
assistant