Hi.
user
Hello, how may I aid you?
assistant
Actually, I want to cancel my reservation which is done recently due to heavy floods, can you please help me in this?
user
Sure, I am here to help you out. Please provide me your name to check the reservation details.
assistant
Sure, my name is Helen Hall.
user
Sorry Hall, there is no reservation on your name in our data base.
assistant
That's ok, anyways thank you for your appreciable service.
user
Thank you for reaching us.
assistant