Hi. I am Thomas Thompson.
user
Hello, how can I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please give me a minute.
assistant
Sure.
user
Unfortunately, there is no reservation found with your given name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user