Hello.
user
Hello.
assistant
I am Donald Jackson.
user
How may I help you?
assistant
I want to change my reservation, due to financial issues, can you help me?
user
Ok, wait for a while to check your reservation status.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found with your name to change it.
assistant
That's ok, thank you for your information.
user
Welcome, have a good day.
assistant