Hello, Stephen Mitchell here.
user
Hello Stephen, how can I assist you?
assistant
I want to cancel my recent reservation, as I am not willing to travel now. Can you please help me?
user
Sure. Please give me a moment to check your reservation status in our website. Sorry, no reservation is found by your name.
assistant
I am Stephen Mitchell. Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant