Hello, myself William Jackson.
user
Hello, how may I assist you?
assistant
I want to cancel my flight reservation as I met with an accident. Can you please help me?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure.
user
William, no reservation has been found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant