Hello.
user
Hello.
assistant
Margaret Lopez here.
user
Glad to meet you Lopez. How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am happy to help you with that. Please wait a moment to check your reservation status.
assistant
Ok, I will wait.
user
Sorry Margaret Lopez, no reservation has found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have a good day.
assistant