Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name for the changing process?
assistant
Thank you for accepting my request. Myself Nancy Rodriguez.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for reaching us.
assistant