Hello, Nicole Miller here.
user
Hello Nicole, how can I assist you?
assistant
Actually, last week I booked my flight ticket.Suddenly, my plan was changed so, I want to change my existing reservation. Will you please help me?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
Oh! it's Ok.
user
Thank you for approaching us.
assistant
Your welcome.
user
Have a great day.
assistant