Hello, Timothy Campbell here.
user
Hello, how may I help you?
assistant
Due sudden change in weather in my travel location, please help me to change my reservation. Can you please help me in that?
user
Sure, please share your travel dates.
assistant
My preferable dates are from 10/18 to 10/20.
user
If your existing reservation exists in data base, I will get back to you. Sorry, there is no reservation found on your name, shall you want to make new booking?
assistant
Ok, thank you for the information.
user
Thank you for reaching us.\.
assistant