Hello, I am Joseph Miller.
user
Hello, how may I serve you now?
assistant
I have made a reservation earlier to attend for a exams, due to some issues my exams has been cancelled. Can you help me to cancel my reservation?
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's Ok, thanks for your information.
user
Thank you for reaching us.
assistant