Hi.
user
Hello, how can I provide assistance to you today?
assistant
I would like to change my reservation, because the live concert event is changed from one place to another. Please check with flight details.
user
Ok, may I know your name?
assistant
My name is Carol Jones.
user
Sorry, to inform no reservation found with your name.
assistant
Thanks for your information.
user
Thanks for reaching us, have a good day.
assistant
Ok.
user