Hello.
user
Hello, how can I help you?
assistant
Can you please help me to change my active reservation?
user
Sure, can you please provide me your name?
assistant
Myself Jacob Gonzalez.
user
Give me a moment.
assistant
Ok, I will wait.
user
Jacob Gonzalez. I regret to inform that there is no reservation by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant