Hello.
user
Hello, how can I help you?
assistant
My name is Joseph Taylor. Due to health problem, I want to cancel my reservation.Could you please help me for that?
user
Nice meeting you Taylor. Sure Taylor, I can help you. Wait a moment.
assistant
Ok.
user
Sorry Taylor, as per your information there is no ticket found in our data.
assistant
Ok, thank you for the information.
user
Thank you reaching us with your query.
assistant