Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you.
user
Please wait.
assistant
Mary Anderson here.
user
Thank you for providing your name. We didn't find any reservation on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us, have a good day.
assistant