Hello.
user
Hello, how may I assist you with today?
assistant
I am Nicole Parker. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Nicole Parker, I will definitely help you with it.
assistant
Thank you.
user
Please allow me a minute while I search for the details in the database.
assistant
Sure, take your time.
user
Thank you for your time. I am sorry to inform you that there is no booking registered with your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for using our assistance. Have a great day.
assistant
Most welcome.
user