Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
assistant
Rebecca Martinez here.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
Ok no problem, thank you for your services.
user
Most welcome. Thank you for choosing us.
assistant