Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden work, I want to change my reservation. Can you please help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Laura Lopez here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Lopez, there is no reservation found as per your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us with a query.
assistant