Hi. I am Samuel White.
user
Hello, how may I aid you out?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure Samuel White, I am here to help you out. Please allow me a moment.
assistant
Ok.
user
Sorry Samuel White, there is no reservation on your name.
assistant
That's ok thank you.
user
Thank you for reaching us.
assistant