Hello, I am Mary Johnson.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as I got hospitalized and cant travel. Can you help me with cancelling?
user
Sure, we are here to help you. Please hold a moment,let me check your reservation and get back to you.
assistant
Sure.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
That's Ok.
user
Thank you for opting us, have a great day ahead.
assistant
Thanks for your response.
user