Hello.
user
Hello. How can I assist you?
assistant
Jonathan Hernandez here. Due to some reasons my business trip was postponed, so I need to change my reservation. Will you please help me with that?
user
Sure, I will help you. Please give me a moment.
assistant
Sure.
user
Sorry to inform you, there is no reservation found on your name.
assistant
It's ok. No problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your help.
user