Hello.
user
Hello. How may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
May I know your name please?
assistant
Rachel Harris here.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for your service.
assistant
Thank you for checking.
user