Hello,. I am Jacob Lee.
user
Hello Lee, what help are you seeking for?
assistant
I want to cancel my recent reservation as my joining order got postponed.
user
Ok, I am here to help you. Please wait a while I'll be back with your required details.
assistant
Ok.
user
You have no reservation on your name.
assistant
Ok, no problem. Thank you for your service.
user
Thanks for availing our service.
assistant