Hello.
user
Hello, how can I assist you?
assistant
As my plans to visit San Francisco got postponed, can you please help me in changing my existing reservation to San Francisco?
user
Sure, may I know your name?
assistant
My name is Benjamin Turner.
user
Wait for a moment.
assistant
Sure, I will wait for your information.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant