Hello, I am Michael Hall.
user
Hello, how may I help you.
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant