Hello.
user
Hello. How may I assist you today?
assistant
I am Betty Adams, want to alter my recent reservation due to some emergency. Please help me out with that.
user
Sure, I am here to help you with that. Ok, wait for a second.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant