Hello.
user
Hello, how can I help you?
assistant
I am Ronald Clark. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
user
Ok, I can help you to cancel. Please wait, I will check your reservation.
assistant
Sure.
user
Thanks for being patience, we did not find any active reservation on your name to cancel it.
assistant
Not an issue.
user
Thanks for contacting us, have a good day.
assistant
Thank you.
user