Hello.
user
Hello.
assistant
I am Donald Harris.
user
How may I help you?
assistant
I need to change my existing reservation, as my exam got postponed. Please help me in changing?
user
Sure, please stand by.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name in the data base.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant