Hello, Kathleen Green here.
user
Hello. How can I assist you?
assistant
Actually, because of my office meeting I just want to cancel my recent reservation. Will you please help me in cancelling my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your requirements.
assistant
Oh! It's ok, thank you for your help.
user
Thank you for choosing us.
assistant
You are welcome.
user