Hello.
user
Hello. How may I support you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I'll check the reservation status.
assistant
Sure, take your time.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database. May I know your name please?
assistant
Can you please check again with the name Larry Robinson?
user
Ok, sorry no reservation found with this name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant