Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Brenda Rodriguez. Can you please help me to modify my reservation as my exams got postponed?
user
Sure, please wait for a while.
assistant
Sure, I will wait.
user
Sorry to notify, there is no reservation found on your given name.
assistant
Not an issue, anyways thank you for the information.
user
Your welcome.
assistant