Hi.
user
Hello. How may I be of service?
assistant
Can you help me in changing my recent reservation?
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
Please check the reservation with the name Samantha Walker.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Its ok, thank you.
user
Thank you for approaching us.
assistant