Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation, can you help me?
user
Ok, may I know your name?
assistant
I am Daniel Evans.
user
Please wait for a while.
assistant
Sure.
user
Sorry, I did not find any active reservation on your name to change.
assistant
No problem, thanks for checking.
user
Thank you for choosing us.
assistant