Hello.
user
Hello, how can I guide you today?
assistant
I am Samuel Baker. As I am a doctor, I need to attend an emergency case in New York, but unfortunately I have selected my destination code as Orlando. Can you help me to change my reservation?
user
Sure, I am here to help you. Please hold on.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thank you for choosing us.
assistant