Hello.
user
Hello. How could I serve you today?
assistant
I want to cancel my reservation as my adventure trip got cancelled. Can you please help me with cancellation?
user
Can I have your good name please?
assistant
Sure, Margaret Lewis is my name.
user
Just hold on a moment, let me check and revert to you.
assistant
Sure.
user
There is no reservation found with your provided name in our data base.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thanks for your help.
user