Hello.
user
Hello. How may I help you right now?
assistant
Owing to an emergency I had to request for this change reservation, Can you please help me in that?
user
Sure, I will help you with your request. Can you please provide your name to check your previous reservation?
assistant
My name is George Williams.
user
Please wait a moment to check.
assistant
Sure.
user
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us, hope you have a great day.
assistant