Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation, as my meeting has postponed to next month. Can you please help me with this?
user
Ok, I will help you with that, may I know your name to check?
assistant
I am Shirley Rodriguez.
user
Thank you for the information, please wait a moment.
assistant
Sure.
user
Sorry Shirley Rodriguez, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you for your information.
user