Hello.
user
Hello. How may I assist you?
assistant
I am Charles Wilson here. I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, please wait a moment.
assistant
Thank you for considering my request.
user
Sorry, there is no active reservation on your name.
assistant
Ok, not a problem.
user
Thank you.
assistant
Anyway, thank you for the information.
user