Hello,.
user
Hello, how may I oblige you today?
assistant
I am Kenneth Thompson. I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Could you please help me with cancellation?
user
Sure, we are blissful to help you. Please hold a moment.
assistant
Ok.
user
Thanks for your time, unfortunately no reservation found with provided name.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thank you for availing us, have a great day ahead.
assistant