Hello.
user
Hello, how can I help you now?
assistant
I want to cancel my reservation due to sudden postpone of my classical show competition. Will you help me in cancellation?
user
Ok, I can help you in cancellation.
assistant
Thank you.
user
May I know your name to cancel your ticket?
assistant
I reserved a seat with my name David Thomas.
user
Sorry, no reservation has found with your name.
assistant
Ok. Thanks for the response.
user
Thanks for approaching us.
assistant