Hello.
user
Hello. How can I aid you?
assistant
I am Ronald Lopez. I want to cancel my reservation, due to my health issues. Could you help me in a cancellation?
user
Sure, I will help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Not an issue. Thank you.
user
Thank you for picking us.
assistant