Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to some health issues, will you help me in cancellation?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your good name?
assistant
Sure, my name is Christine Perez.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. No reservation was found on your name to cancel.
assistant
No problem, thanks for your prompt response.
user
Thank you for reaching us, have a good day.
assistant