Hello.
user
Hello. How may I help you?
assistant
Brian Adams here. Due to emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am happy to help you. Ok, wait for a minute.
assistant
Ok, I will wait.
user
Sorry Adams, there is no reservation found on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for consulting us.
assistant