Hello.
user
Hello, how may I assist you?
assistant
I have no funds at present to travel to my home town. So, I would like to change my existing reservation. Can you help me in this?
user
Sure, can you provide me your name to check the reservation details?
assistant
I guess I have booked the ticket in the name of Jessica Rodriguez.
user
Sorry Jessica Rodriguez, there is no reservation found in our data base.
assistant
That's fine, anyways, thank you for the information.
user
Would you like to know anything else?
assistant
No, thank you for the service.
user
Ok, thank you for reaching us.
assistant