Hi. I am Steven Harris.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I am here to help you. Please wait for a moment to check your reservation status.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant