Hi.
user
Hello.
assistant
I am Samantha King.
user
How may I guide you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I will help you with that.
assistant
Can you please help me out?
user
Please wait for a minute.
assistant
Ok, sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, fine thank you for checking.
user
Thank you for contacting us.
assistant