Hello.
user
Hello. How may I help you out?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you in changing the ticket.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Ryan Lopez.
user
Sorry, there are no reservations found.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant