Hello.
user
Hello, how may I guide you?
assistant
I am Frank Perez, want to cancel my recent reservation Please help me out with that.
user
Sure, please hold on for a moment.
assistant
Ok, take your time.
user
I am sorry, there are no reservations with your name.
assistant
It's ok, thank you.
user
Thank you, have a good day.
assistant
Thank you.
user