Hello.
user
Hello, how may I assist you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Jennifer Edwards.
user
Ok, please wait a moment I will check your complete reservation details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user