Hello, I am Patricia Taylor.
user
Hello, how may I assist you?
assistant
I am planning to do some changes in my existing reservation. Can you please aid me?
user
Sure, I am mirthful to help you. Hold on for a moment. Let me check.
assistant
Sure, I will wait for a response.
user
Sorry Taylor, there are no flights reserved on your name formerly.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user