Hello.
user
Hello.
assistant
Cynthia Hernandez here.
user
How can I aid you at this moment?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that.
assistant
Thank you for that.
user
Please give me a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Cynthia Hernandez.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
You are welcome Cynthia Hernandez.
assistant