Hello.
user
Hello.
assistant
I am Eric Davis.
user
How may I help you?
assistant
Could you please help me in cancelling my recent reservation, as my football match got cancelled.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, no issues. Thank you for your help.
user
Most welcome.
assistant