Hello.
user
Hello, how could I address you today?
assistant
I am Stephanie Thomas.
user
Ok.
assistant
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, please wait for a while.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
No problem, thank you for your information.
user
Thank you for availing us.
assistant