Hello.
user
Hello.
assistant
Karen Jones here.
user
How may I help you?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancellation of flight ticket.
assistant
Thank you for considering my request.
user
Wait for a moment please.
assistant
Sure.
user
Thanks for waiting.
assistant
It's right.
user
Sorry to say that I could not find your flight reservation to cancel it.
assistant
Oh! I think it might be cancelled by my brother. Anyway, thank you for the information.
user
Thank you.
assistant
Welcome.
user