Hello.
user
Hello. How can I aid you today?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
My name is Ashley Allen.
user
Sorry, no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant