Hello.
user
Hello. How can I help you at this moment?
assistant
Stephen Hernandez here. I am looking for changing my reservation due to sudden health issue, can you please help me out with that?
user
Sure, I will help you with that. Please wait a moment.
assistant
Thank you, take your time.
user
I have found your reservation. Can you please mention your preferable travel dates?
assistant
That's great, I am planning to leave on Aug 08 and please book my return ticket also on Aug 10.
user
May I know your preferable airport code names for further process?
assistant
I will prefer LAX and PHX as my origin and destination airports respectively.
user
Do you have any preferences regarding timings of your journey?
assistant
I would like to return at morning time.
user
Are you okay with connecting flight or you need any direct flight?
assistant
I am ok with connecting flight.
user
Do you have any another specifications?
assistant
No.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry, no flights are available in this route as per your requested dates.
assistant
Oh! Sad to hear that. Anyway, I will another alternative to go there. Thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user