Hello.
user
Hello, how can I help you?
assistant
 I want to cancel my reservation as my project got ramp down.
user
Sure, may I know your name?
assistant
You can check my reservation on the name of Melissa Martinez.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, I didn't find any reservation on your name.
assistant
That's Ok, thanks for your response.
user
Thank you.
assistant