Hello, I am Rebecca Taylor.
user
Hello, how can I assist you?
assistant
As my schedule of Phoenix Hot Air Balloon Ride got cancelled. Can you please help me out in cancelling my recent reservation?
user
Sure, I can help to cancel your flight ticket. Please wait for a moment, while I check for the reservation.
assistant
OK.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name in our system data.
assistant
OK, no problem. Thank you for the help.
user
Thank you for reaching us, we hope see you again.
assistant