Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you. Carol Green here.
user
Please wait for a while.
assistant
Sure.
user
I found a your reservation. Can I proceed for cancel?
assistant
Please cancel it.
user
Your reservation is cancelled successfully with your criteria.
assistant
Thank you.
user
Thank you very much for contacting our agency.
assistant