Hello.
user
Hello, how may I render you today?
assistant
Can you help me to change my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, we are here to help you. May I know your name please?
assistant
I am Emma Lee.
user
Ok, please be on hold. Sorry we could not find any reservation with your name.
assistant
It's ok, not a problem, thank you.
user
Thank you for opting us.
assistant