Hello.
user
Hello.
assistant
I am Amanda Robinson.
user
How can I serve you, Amanda Robinson?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, I can help you in that. Please hold on for a while.
assistant
Ok.
user
Sorry Amanda Robinson, there is no active reservation on your name to cancel it.
assistant
Ok, not an issue. Thank you.
user
Thanks for reaching us.
assistant