Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, we are here to help you. May I know your name?
assistant
Yes, my name is Eric Smith.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure, take your own time.
user
Thanks for waiting there is no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thanks for approaching us.
assistant