Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
May I know your name please?
assistant
I am Betty Lewis.
user
Ok, wait for a mean while.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found on your name to cancel it in your database.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome.
assistant