Hi. I am Amy Hall.
user
Hello, how can I aid you at this moment?
assistant
My boarding meeting has been cancelled, can you help me in cancelling my ticket?
user
Sure, I will help you. Please wait for a minute.
assistant
Ok.
user
Sorry Amy Hall, no reservation done previously on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you.
user