Hello.
user
Hello, how may I assist you?
assistant
Due to some health issues, I would like to cancel my trip. Can you please cancel my reservation?
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
May I know your good name please?
assistant
My name is Jessica Hill.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Its ok, no issues. Thank you for the information.
user
You are welcome.
assistant