Hello.
user
Hello, how can I aid you?
assistant
Please cancel my reservation that I made earlier to attend a seminar.
user
Sure. May I know your good name?
assistant
My name is Linda Thomas.
user
Please, hold on.
assistant
ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant