Hello,.
user
Hello, how can I help you out?
assistant
I want to cancel my reservation which is done earlier, on my name.
user
Ok.
assistant
As I need to stay back on my hometown, due to heavy rains. Can you help me?
user
To cancel your reservation, may I have your name please?
assistant
Sure, I am Margaret Taylor.
user
Please standby, I will check your previous reservation.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found on your name.
assistant
Ok, no problem. I think it does not reserved here.
user
Thank you for your time with us.
assistant
Thanks for your kind information.
user