Hi.
user
Hello. How may I know how best I can help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Can you please share your name to check the reservation list?
assistant
I am Rachel Rodriguez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for approaching us.
assistant