Hi.
user
Hello.
assistant
Mark Taylor here.
user
How may I guide you today?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no flight found.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant