Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you help me to cancel my ticket because suddenly I am feeling sick.
user
Sure, I will assist you with that. May I know your name for further process?
assistant
Stephen Lopez here.
user
Ok, please hold on a moment.
assistant
Ok.
user
I have found your reservation and cancelled successfully.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant