Hello.
user
Hello, How can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, May I know your name?
assistant
My reservation was done under the name Jeffrey Baker.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant