Hello, Daniel Nelson here.
user
Hello, how may I help you?
assistant
I need to change my reservation because I have an important meeting to attend on that day. Can you help me?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok, take your time.
user
Daniel, no reservation has been found on your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant