Hi. Donald Miller here.
user
Hello, how may I oblige you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation.
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant