Hello, I am James Wright.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave. I would like to change my reservation.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sure. Sorry, there is no tickets showing on your name. Thank you for reaching us.
assistant
That's ok, thank you for checking.
user
You are welcome.
assistant