Hello.
user
Hello. How may I guide you today?
assistant
I am Emily Thompson, want to cancel my reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Sure, take your time. Thanks.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine, thank you.
user
Thank you for reaching us.
assistant