Hello.
user
Hello.
assistant
I am Melissa Hill.
user
Melissa, how can I help you today?
assistant
Can you please help me by changing my existing reservation to Dallas?
user
Sure Hill, I will help you with that. Please wait for a while.
assistant
Sure, take your own time.
user
Sorry Hill, no active reservation found under your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Thank you for assisting me.
assistant
Thank you for providing information.
user