Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Timothy Johnson.
user
Please allow me a moment.
assistant
Sure, I will allow.
user
Timothy, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for contacting us.
assistant