Hello.
user
Hello, welcome to ABC flight ticket booking agency. What help can I do for you at this pleasant evening?
assistant
I want to attend a business meeting in New York, but unfortunately meeting has been cancelled. Can you help me to cancel that reservation?
user
Sure, on what name is the ticket booked?
assistant
With Virginia Martinez it's booked.
user
I have found a reservation on your name. Are you sure to cancel it?
assistant
Yes cancel it.
user
Your reservation is cancelled successfully.
assistant
Thanks for helping.
user
Thank you for using our service.
assistant