Hello.
user
Hello. How can I help you?
assistant
I want to do some modifications in my previous reservation, can you please help me out?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please share me your name.
assistant
My name is Rachel Martinez.
user
Ok, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant