Hi.
user
Hello. How can I assist you?
assistant
Actually I have booked the ticket to attend the meeting in Phoenix, but my managers planned the meeting in New York. Can you please help me in changing the ticket details?
user
Ok, sure may I know your name I have to check your reservation after that I will change your details?
assistant
Sure, my name is Pamela Collins.
user
Ok, please wait for a while I will check and let you know your reservation status.
assistant
Ok.
user
Sorry, I did not find any active reservation on your name to change your flight details.
assistant
That's ok, thank you.
user
Most welcome. Have a nice day, hope we will serve you better for next time.
assistant