Hello.
user
Hello. How may I help you?
assistant
I am Edward Miller. I would like to change my recent reservation, can you help me with this?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please hold on for a minute. I will check the status and get back to you.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation with your name in our database.
assistant
That's fine, thanks for your information.
user
You are welcome. Thank you for approaching us.
assistant