Hello.
user
Hello.
assistant
Barbara Clark here.
user
How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Ok, I will help you with that.
assistant
Thank you. Oh! I think the ticket was not booked due to server issue.
user
Yes, I have found the reservation on your name in our records. Can I cancel? Ok, the ticket is been cancelled. Thank you for connecting with our agency.
assistant