Hello.
user
Hello. How can I assist you for the day?
assistant
Jonathan Robinson here. due to weather conditions, I want to change my reservation. Can you please help me for that?
user
Jonathan, let me check with your previous reservation.
assistant
Ok.
user
Jonathan Robinson, no reservation found by this name. Thank you for reaching us.
assistant
Ok, thank you for the information.
user
Have a great day.
assistant