Hi. I am Cynthia Miller.
user
Hello, how can I help you now?
assistant
Due to heavy rainfall my cricket match got postponed, can you please help me in changing the reservation?
user
Sure, I can help you my best. Please wait.
assistant
Ok.
user
Sorry, no reservation has found with your name.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us, have a nice day.
assistant