Hi.
user
Hello.
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
I have reserved my flight ticket with Karen Jackson name.
user
Please wait  a moment.
assistant
Ok.
user
Karen, no reservation has been found on your name.
assistant
Ok, fine. Thank you for your help.
user
Thank you for approaching us.
assistant