Hello.
user
Hello, how may I help you?
assistant
I have changed my trip locations, can you please help me to change my existing reservation?
user
Sure, May I know your name?
assistant
Ok, myself Patrick Davis.
user
Please hold a minute. Thanks for your precious time. There was no reservation found on your name.
assistant
Ok, fine thank you for your quick response.
user
Thank you for reaching us.
assistant