Hello. I am Paul Phillips.
user
Hello, how may I help you?
assistant
I need to change my reservation as my exams got postponed, can you please help me in changing my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your given name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you.
user