Hello.
user
Hello, how may I aid you?
assistant
I am planning to attend music concert at BOS, can you please help me with booking a flight ticket from PHL?
user
Sure, please provide your itinerary dates.
assistant
Sure, I would like to take off on May 12 and return on May 14.
user
Which class do you prefer?
assistant
I prefer business class.
user
May I know your connection limit?
assistant
I need  a flight with connection.
user
Do you have any other specifications?
assistant
No.
user
May I know your name?
assistant
My name Steven Mitchell.
user
Sorry Steven Mitchell, no flights are available on your route.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant