Hello,.
user
Hello,.
assistant
I am Mark Gonzalez.
user
How may I help you?
assistant
I would like to cancel my recent reservation.due to my sports event has been cancelled.
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry there is no reservation found with your name.
assistant
Thank you for your service.
user
Thank you, have a good day.
assistant