Hello.
user
Hello. How may I help you today?
assistant
My name is Larry Robinson. I want to change my existing reservation due to health issues.
user
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
assistant
sure.
user
Thanks for waiting, sorry no\ reservation found on your name.
assistant
No problem, thank you for your service.
user
Thank you for visiting us, have a nice day.
assistant