Hello.
user
Hello, how can I be your helping hand today?
assistant
I recently reserved a ticket to meet my best friend but, before my journey he came to my home and he surprised me So, now I want that ticket to be cancelled. Can you help me with cancellation?
user
Sure, we are rapturous to help you. To proceed further, please provide your name.
assistant
Sure, please check my earlier reservation on the name of Emily Robinson.
user
Ok Emily Robinson, Just a moment.
assistant
Sure, I will wait for your reply.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation on your name in our system database.
assistant
Ok, not an issue. Thanks for your kind response.
user
Ok, Thank you for availing us regarding cancellation process. Have a pleasant day.
assistant