Hello.
user
Hello, how can I assist you now?
assistant
I want to cancel my reservation as my project got ramp down, Can you help me?
user
Sure, I am happy to help  you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
Anthony Smith here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Anthony Smith, no reservation has found under your name to cancel.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us, have a good day.
assistant