Hello,.
user
Hello. How can I aid you today?
assistant
I would like to cancel my recent reservation due to ongoing tornado at my place. Can you assist me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Robert Miller.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no issues. Thanks for assisting me.
user
Thank you for approaching us.
assistant