Hello, I am Frank Davis.
user
Hello, how may I serve you today?
assistant
Due to my health condition I need to cancel my reservation, can you please help me?
user
Sure, I will check in the database and get back to you.
assistant
Ok.
user
Sorry, there is no recent reservation on your name to cancel.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for choosing us.
assistant