Hi.
user
Hello.
assistant
I am Brenda Davis.
user
How may I provide assistance to you?
assistant
Owing to an emergency, I have to cancel my earlier reservation. Will you help me in cancellation?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
Sorry, there is no active reservation in your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thanks for your approach. Have a nice day.
assistant