Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your good name please?
assistant
Sure, my name is Samantha Hall.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant