Hello.
user
Hello, how may I address you?
assistant
I want to change my existing reservation, can you help me with that?
user
Sure, may I know your name?
assistant
I am Joshua Turner.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our list.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant