Hi, I am Andrew Turner.
user
Hello, how may I assist you today?
assistant
I want to book a flight ticket to Charlotte to meet my former colleague to start a new project. Can you help me to book a direct flight?
user
Sure, please provide your planned dates of journey.
assistant
I will depart on 06/20 and I intend to return on 06/22.
user
Let me know your preferable journey airport codes.
assistant
I need to start from Boston, MA-BOS to reach Charlotte, NC-CLT.
user
Ok, give me sometime to check and get back to you.
assistant
Sure.
user
Thank you for being wait. We found no direct flight available according to your request.
assistant
Ok, no problem. I'll choose any other alternative. Thank you.
user
Thank you for contacting us.
assistant