Hello.
user
Hello, how can I help you for the day?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me in doing that?
user
Sure, I am mirthful to help you with that reservation cancel.
assistant
Thank you.
user
May I know your name please?
assistant
Jacob Gonzalez here.
user
Sorry to say that, there is no active reservation found with your name in our reservation list to cancel it.
assistant
Ok, no problem.
user
You are welcome, thank you for reaching us.
assistant
Thank you for your information.
user