Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation because of some work. Can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Dorothy Davis.
user
Ok, please hold on for a moment.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my website.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user