Hello.
user
Hello. How can I help you?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you. May I know your name?
assistant
Thank you. My name is Katherine Phillips.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting. There is no active reservation on your name.
assistant
Not an issue, thank you for the information.
user
Thank you.
assistant