Hi. Betty Lewis here.
user
Hello, how may I aid you today?
assistant
Can you change my flight ticket reservation? As my business meeting has been postponed to some other dates in New York.
user
Sure Lewis, I am gleeful to help you out. Please allow me a moment.
assistant
Ok.
user
Sorry Lewis, there is a no active reservation on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant