Hello.
user
Hello, how may I be your helping hand today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I am here to help you with cancellation. May I know your name please?
assistant
My name is Dorothy Johnson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing our service.
assistant