Hello. I am Scott Moore.
user
Hello, how may I serve you at this moment?
assistant
I need to change my recent reservation due postpone of my training class to some other date. Could you please help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no active reservation found on your name.
assistant
No worries, thank you for your information.
user
Thank you for contacting us.
assistant