Hello.
user
Hello. How may I provide assistance for you?
assistant
I am Deborah Brown, I want cancel my reservation due to sandstorms at my boarding place.
user
Ok, please wait a while.
assistant
Ok.
user
Thanks for your patience, Deborah Brown.
assistant
Ok, thanks for your information.
user
As I checked with reservation list, no ticket on your name to cancel. Thanks for opting us.
assistant
Thank you.
user