Hello.
user
Hello. How may I help you today?
assistant
I am Justin Perez. I want to some change an existing reservation because my friend's are not are not able to come on that dates.Can you please help me with that?
user
Sure, I will help you. Please wait a moment, I will check is there any previous reservation available or not on your name.
assistant
Sure, take your own time.
user
No previous reservation found on your name Justin Perez.
assistant
That's fine. Thank you for your service.
user
Thank you for contacting us, have a nice day.
assistant