Hello.
user
Hello. How may I be of your help?
assistant
I need to change my existing reservation, can you please help me?
user
Sure, I'll try to help you in changing an existing reservation.
assistant
Ok.
user
Please let me know your name to check the reservation list.
assistant
Myself Jacob Walker.
user
Ok, give me some time.
assistant
Sure, please take your time.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, thank you for searching my details.
user
Thank you for approaching us.
assistant