Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Mary Taylor.
user
Please wait a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
No problem, thank you.
user
Thank you for approaching us, hope you have a great day.
assistant