Hello.
user
Hello, do you need any help from us?
assistant
Rebecca Miller here. I want to cancel my reservation as my doctor suggested me not to travel. Can you help me?
user
Sure, please allow me a moment.
assistant
Ok, please check my previous booking status. I will be waiting for your response.
user
Ok, take your time.
assistant
No issues. Oh! That's very sad to know, I am very upset with this news.
user
Sorry, there is no reservation with your name to cancel.
assistant
Most welcome.
user