Hello.
user
Hello. How could I assist you?
assistant
I have to cancel my reservation as I have to prepare for my exams, can you please help me?
user
Sure, may I know your name please?
assistant
Catherine Campbell.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
No issues. Thanks for checking.
user
Thank you for opting us.
assistant