Hi. Stephanie Carter on this side.
user
Hello, How can I support you on the day?
assistant
I want to change my holiday location in my previous booking, can you help me?
user
Sure, I will help you with that.
assistant
Ok, thanks.
user
Please wait, let me check your reservation status.
assistant
Take your own time.
user
Thanks for waiting.
assistant
No issues with waiting.
user
We did not find any reservation on your name to change it.
assistant
Oh! That's sad, thank you for checking anyways.
user
Sorry for the inconvenience, thanks for the approach.
assistant
Most welcome.
user