Hello,. I am Charles Perez.
user
Hello, how can I assist for the day?
assistant
 I made a earlier reservation to go for a trip with my friends, but I met with an small accident I can't go to trip. Can you please cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting. we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant