Hello, I am Kathleen Evans.
user
Hello,. How may I address you?
assistant
Due to health problems I need to cancel my recent reservation, can you help me for cancel my reservation?
user
Sure, wait for a minute.
assistant
Sure.
user
There is a reservation found with your name, shall I go with cancellation?
assistant
Yes, proceed.
user
Your reservation is cancelled.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant