Hello, I am Amanda Collins.
user
Hello, how may I oblige you today?
assistant
I want to change my existing reservation due to my trip got postponed, can you please help me with that?
user
Sure, we are here to help you. Please wait for a while, let me check your reservation and let you know.
assistant
Ok.
user
Thank you for your valuable time, unfortunately no reservation found with provided name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant