Hello.
user
Hello. How can I help you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Ok, please share me your name.
assistant
Myself Samuel Edwards.
user
Ok, please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Welcome, have a nice day.
assistant