Hello.
user
Hello, how can I aid you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, may I know your name?
assistant
My name is Anthony Nelson.
user
Give me a minute for checking.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant