Hello.
user
Hello.
assistant
Michelle Walker here.
user
How may I assist you at this moment, Walker?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancelling. Please give me a moment to check out your reservation status.
assistant
Thank you for taking my request. Take your time to check.
user
Thank you waiting, there is no reservation found on your name in our records.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Welcome.
assistant