Hello.
user
Hello, how can I assist you?
assistant
As meeting with my client has been postponed, can you please change my reservation?
user
Sure, Let me know your name to check the reservation.
assistant
I am Carolyn Campbell.
user
Please, wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for approaching us.
assistant