Hello.
user
Hello. How may I assist you?
assistant
Due to some urgent meeting, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you out. May I know your name please?
assistant
Myself Stephanie Robinson.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Stephanie Robinson, we haven't found any under your name in our database.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for choosing us.
assistant