Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation. Due to some issues, can you please help me to cancel my reservation?
user
Sure, may I know your name?
assistant
Myself Karen Thomas.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no flight found on your name to cancel.
assistant
No problem, Thank you very much for your information.
user
Thank you for reaching us.
assistant