Hello.
user
Hello. How can I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I can do that for you. Can you please tell me your name?
assistant
My reservation was done under the name Kevin Allen.
user
Please wait, I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Allen, I have not found any reservation under your name in our database.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
You are welcome and thank you very much for choosing us.
assistant