Hello.
user
Hello. How may I guide you today?
assistant
I am looking to cancel my recent ticket because the planned trip got cancelled suddenly. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, myself Debra Brown.
user
Please hold on a moment to check.
assistant
Sure, take your time to check.
user
As per your request, I have successfully cancelled your recent reservation.
assistant
Thank you for your help.
user
Thank you for reaching us, have a great day.
assistant
Most welcome.
user