Hi.
user
Hello, how may I help you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, please share your good name?
assistant
I am Samuel Parker.
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your given name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant