Hello.
user
Hello, how can I help you for the day?
assistant
Due to some issues, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you with that.
assistant
Ok, I will wait for your response.
user
May I know your name please?
assistant
Myself Ryan Gonzalez.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our database to cancel it.
assistant
Not a big deal, anyhow thank you very much for your information.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user