Hello.
user
Hello.
assistant
Helen Jackson here.
user
How can I assist you at this moment?
assistant
I want to cancel my previous booking as I am suffering form heavy fever, can you help me?
user
Sure Helen, I am happy to help you with that.
assistant
Thank you for your positive response.
user
Please wait a moment to check your reservation status.
assistant
Ok, I will be waiting for your response.
user
Sorry Helen Jackson, no reservation has found under your name to cancel.
assistant
That's fine, no issues. Thank you for checking anyways.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user