Hello.
user
Hello, how may I serve you today?
assistant
I would like to change my reservation, due to some health issues. Can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Patrick Hall here.
user
Ok, please be on hold for some time.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant