Hello.
user
 Hello, How exactly I can serve you the best today?
assistant
My name is Dorothy Smith and I want cancel my recent reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant