Hi.
user
Hello, how can I aid you?
assistant
Will you please help me in changing an existing reservation, as my holiday trip got postponed?
user
Ok, To check your reservation I need your name.
assistant
Edward Brown is my name.
user
Please wait a moment.
assistant
Sure.
user
We found that there is no reservation available with your name.
assistant
Ok, thank you for the informaion.
user
Thank you for consulting us.
assistant