Hello. Andrew Brown here.
user
Hello. How can I help you today?
assistant
Due to sudden change in my planned location, I would like to change my reservation to nest week. Can you please help me out with changing of my reservation?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status. There is no previous reservation available on your name Andrew Brown.
assistant
Oh! I think some thing went wrong in that situation. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user