Hi.
user
Hello. How may I help you today?
assistant
I am Donald Wilson. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, please wait a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
That's ok, thank you.
user
Thanks for opting us.
assistant