Hello.
user
Hello. How can I assist you?
assistant
I need a help from you to cancel my reservation, can you please help me out?
user
Sure, I will help you. Let me know your name.
assistant
Rebecca Hernandez here.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
That's fine, not a problem. Thank you for checking.
user
Thank you for contacting us.
assistant