Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, may I know your name?
assistant
Sure, myself Michelle Green.
user
Please give me a moment to check your ticket status. Sorry Michelle Green, no reservation is available by your name.
assistant
Sure, I will wait for your response. That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant