Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will help you. Please help me with your name.
assistant
I am Karen Garcia.
user
Please allow me a minute.
assistant
Ok.
user
Karen Garcia, I am really sorry to inform you that there is no booking found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us. Have a great time.
assistant