Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, please share your good name?
assistant
My name is Joshua Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant