Hello.
user
Hello, how can I aid you today?
assistant
I made a reservation earlier this week to give a seminar, due to bad weather conditions I need to cancel it. Can you please help me with this?
user
Sure, we are here to help you cancel your reservation. Kindly mention your name.
assistant
Sure, please check the reservation on the name of Mary Taylor.
user
Thanks for providing your name, please be on hold.
assistant
Ok, I will wait.
user
Thanks for being hold, there was no reservation found on your specified name.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant