Hello. I am William Carter.
user
Hello, how best I can guide you today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, we are glad to help you to change it. Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your specified name to change it.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for opting our service.
assistant