Hi.
user
Hello, how can I provide assistance to you?
assistant
I made a reservation earlier to consult a doctor, but it got delayed as doctor will not available on scheduled dates. So, please assist me in changing my reservation.
user
Sure, may I know your name to check previous reservation.
assistant
Ryan Wilson is my name.
user
Please, wait for a while.
assistant
Ok, take your time.
user
Thank you for your time, there is no reservation found on your name.
assistant
No problem. Thank you for the information.
user
Thank you for availing us.
assistant