Hello.
user
Hello. How may I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
I am Ashley White.
user
Please hold on a moment.
assistant
Sure.
user
Ashley White, no reservation has been found on your name in our database.
assistant
No issues, thank you for the checking.
user
Thank you for choosing us.
assistant