Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Ok, please can I know your name to proceed?
assistant
I am Jonathan Carter.
user
Ok, please wait a moment.
assistant
Ok.
user
Yes, I had found a reservation on your name in our records and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing our agency.
assistant