Hello.
user
Hello, good morning. How can I assist you now?
assistant
A very Good Morning. I had reserved a ticket for me in the month of September, but my trip has been postponed. So, I need to change my reservation.
user
Ok, may I know your name please?
assistant
I am Robert Perez.
user
Please wait for a while Robert.
assistant
Sure.
user
Thank you for your patience, there is no reservation found on your name.
assistant
It's fine. Anyway, thank your for your help.
user
Do you want to have any more help from me?
assistant
No thanks.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user