Hello. Jonathan Hill here.
user
Hello, how can I guide you for today?
assistant
I want to change my ticket reservation that when I am booking a ticket it show with a connecting flight but now it got emergency and I need a direct flight to travel, so can you please help me in changing my recent ticket reservation?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for the information.
user