Hello.
user
Hello.
assistant
Myself Gary Scott.
user
Scott, how may I help you?
assistant
Due to some issues, I want to change my existing reservation. Can you please help me to change my reservation?
user
Sure, I am glad to help you. Please give me a moment to check your ticket status in our website.
assistant
Ok.
user
I found your reservation, could you provide your itinerary dates?
assistant
I am planning my trip on 11/03 and again I will be return back on 11/05.
user
May I know your airport codes?
assistant
My source airport code is MCO and my destination code is JFK.
user
Please give me a moment to check for available flights.
assistant
Sure.
user
Southwest airlines is providing service with a connecting flight on your route.
assistant
Yes, you can proceed for booking.
user
Your ticket is reserved.
assistant
Thank for your information.
user
Thank you for choosing us.
assistant