Hello.
user
Hello. How can I assist you.
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
May I know your name?
assistant
My reservation was done under the name Debra Thompson.
user
Sorry, I did not fined any reservation on your name to change.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant