Hello.
user
Hello. How can I assist you?
assistant
I am Brenda Campbell, Can you help me in cancellation of my recent reservation because heavy rains I will not able to reach the airport?
user
Sure, I will help you.
assistant
Ok, thank you for that.
user
Please give me a minute, I will check the reservation status.
assistant
Ok, I will wait for your response.
user
Brenda, there is no reservation available on your name.
assistant
That's ok, no need to worry. May be I did not check out at the reservation portal. Thank you for assisting me.
user
Thank you for reaching us.
assistant