Hi. I am Patrick Taylor.
user
Hello, how can I serve you?
assistant
Will you please help me in cancelling my reservation as the food festival which I want to attend got cancelled?
user
Sure.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, Not an issue. Thank you for your kind information.
user
Thank you for approaching us.
assistant