Hello.
user
Hello. How may I assist you today?
assistant
I want to change my reservation as my plan to meet my share holder is postponed.
user
Sure, we are here to help you with this.
assistant
Thanks for considering my request.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
 May I know your name please?
assistant
Sure, you can check my reservation on the name of Jonathan Campbell.
user
Sorry to tell you that, there is no active reservation found with your name in our reservation list to cancel it.
assistant
Ok, thank you.
user
You are welcome, thank you for reaching us.
assistant