Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation, can you please help me?
user
Please share your good name?
assistant
My name is Nancy Jackson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, not a problem. Thank you for informing me.
user
Thank you for choosing us.
assistant