Hi. I am Kathleen Davis.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, we are ecstatic to help you.
assistant
Thank you.
user
Please wait for a few minutes.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to change.
assistant
Not an issue, thank you for your information.
user
Thank you for contacting us.
assistant