Hello. I am Steven Turner.
user
Hello, how may I oblige you today?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, thank you for providing information.
user
Thank you for reaching us.
assistant