Hi.
user
Hello. What can I do for you today?
assistant
I am planning to change my reservation, can you help me out with that?
user
Sure, I am glad you help you with that.
assistant
Thank you.
user
Could you provide me your name?
assistant
My name is Lisa Miller.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name in our database.
assistant
NO issues, thank you for your time.
user
Thank you for reaching us.
assistant