Hello.
user
Hello, welcome to ABC flight booking agency. How can I be a help for you?
assistant
Actually, I want to cancel my recently done reservation due to some problems I want to cancel my trip. Can you please help me in this?
user
Sure, on which name is the ticket booked?
assistant
Sure, myself Nancy Jones here.
user
Sorry, there is no previous reservation found on your name to cancel.
assistant
Ok, fine. Thank you for your service.
user
You are welcome. Have a great day.
assistant