Hello,.
user
Hello, how may I aid you?
assistant
I am Charles Evans. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, I will do that for you. Please be online for a while, I will check your reservation status and let you know.
assistant
Sure.
user
I did not find any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome and thank you for reaching us.
assistant