Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, we are here to help you. Kindly share your name.
assistant
Emily Lopez.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for checking.
user
Thanks for reaching us.
assistant