Hi.
user
Hello. How may I guide you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
I will help you with that.
assistant
Thank you.
user
Please share your name to proceed for booking.
assistant
I am David Harris.
user
Sorry, there is no reservation found in our database.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for the information.
user