Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure, may I know your good name to check the reservation in the reservation list?
assistant
Sure, I am Jessica Roberts.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for availing with us.
assistant