Hello.
user
Hello. How can I serve you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name to proceed?
assistant
Jerry Mitchell here.
user
Ok, please be on hold.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thanks for opting us.
assistant