Hello.
user
Hello, how can I assist you for the day?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
Donna Thompson here.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, as per your request it has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant