Hi.
user
Hello, how can I help you today?
assistant
Could you please help me in changing my existing reservation under the name of Barbara Hernandez?
user
Sure, I am euphoric to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
I don't see reservation on your name in our database.
assistant
Not a problem, thank you.
user
Thank you.
assistant