Hi.
user
Hello.
assistant
I would like to change an existing reservation due to my health issues.
user
How may I help you at this moment? Sure, I am here to help you with that.
assistant
Can you help me in changing an existing reservation?
user
Please provide me your name?
assistant
I am Pamela Mitchell.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you or your information.
user
Thank you for consulting us.
assistant