Hello, Kimberly Scott here.
user
Hello, good evening. How can I assist you today?
assistant
Due to some reason, I have changed my plans. Can you alter my reservation?
user
Sure, let me check.
assistant
Ok.
user
Thank you for waiting.But I have not found any reservation by your name.
assistant
It's ok. Thank you to inform me.
user
Thank you for choosing us, have a nice day.
assistant