Hi.
user
Hello, how can I assist you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am glad to help you. May I know your good name please?
assistant
David Garcia here.
user
Ok, please wait for a few minutes.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant