Hello,.
user
Hello, how can I serve you?
assistant
My name is Linda Hall, I want to cancel my reservation due to heavy snowfall. Can you cancel the ticket?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks, for waiting, no reservation was found with your name.
assistant
Ok, not a problem.
user
Thank you, for connecting with us.
assistant
Thank you for your information.
user