Hi. I am Sarah Turner.
user
Hello, how may I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, wait a minute.
assistant
Sure.
user
Sorry, we could not find any reservation on your name in our data base.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant