Hello.
user
Hello. How may I help you?
assistant
Owing to an emergency I have to change my flight ticket booking, can you please help me?
user
Sure, may I know your name?
assistant
My name is David Jones.
user
I have found your reservation, can I know your new airport codes?
assistant
My airport codes are from CLT to LAX locations.
user
May I know your travelling dates?
assistant
My travel dates are Nov 16 and I will return on Nov 18.
user
Do you have any requirements?
assistant
I need a single stop flight.
user
There is a connecting flight 1025 of United Airlines, can I proceed?
assistant
I am ok with the above flight, you can confirm my flight ticket booking.
user
Your booking is done.
assistant
Thank you for changing my flight ticket booking with in quick time.
user
Welcome.
assistant