Hello.
user
Hello.
assistant
Myself Kevin Wright.
user
How may I assist you? Nice to meet you Kevin.
assistant
I want your help in cancelling my recent reservation as I am not able to catch flight according to my pre-planned timings.
user
Sure, please wait while I will check it out whether your reservation existed or not.
assistant
Ok.
user
 Kevin, there is no reservation found on your name.
assistant
It's ok. Thank you for your response.
user
Thank you for contacting us.
assistant