Hello, I am Dorothy Clark.
user
Hello Dorothy Clark, how can I give assistance to you?
assistant
I want to postpone shopping for my wedding.So, can you please change my reservation?
user
Sure, we will assist you for changing your reservation. Please wait for a while, we will check the status of your reservation.
assistant
Sure.
user
Sorry to say that, we did not found any reservation on your name.
assistant
It's ok, no problem. Thanks for the information.
user
Thank you for contacting us.
assistant