Hello.
user
Hello.
assistant
My name is Carol Cater.
user
How can I be in your service for this movement?
assistant
Due to heavy rains, I would like to cancel my recent reservation. Please help me out.
user
Yes, I will help you with that cancellation. Can you please wait for a moment?
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation been found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for connecting our agency.
assistant