Hello.
user
Hello.
assistant
Frank Taylor here.
user
How may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, there are no reservations found on this name. Thank you for for approaching us.
assistant
Oh! I think my cousin might have cancelled my reservation. Thank you for the information.
user
Most Welcome.
assistant