Hi. I am Donna Jones.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, due to my health issue. Can you help me out?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Not an issue. Thank you for quick response.
user
Thank you for reaching us.
assistant