Hello. I am Carol Thompson.
user
Hello, how can I amend you?
assistant
I need to cancel my recent reservation due to postpone of success meet of my new movie. Could you please help me?
user
Sure, I am here to assist you. Please wait for a moment.
assistant
Ok.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant