Hi.
user
Hello.
assistant
I am Betty Hill.
user
How may I help you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a while. Sorry, there are no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant