Hello.
user
Hello, how may I help you today?
assistant
I just want to cancel my flight reservation as I am sick, please help me out.
user
Sure, I am here to help you with this. May I know your name please?
assistant
Joseph Perez here.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Perez, there is no reservation found as per your name to cancel it in your database.
assistant
Not an issue. Thanks for checking.
user
You are welcome.
assistant