Hello.
user
Hello, how may I assist you for the day?
assistant
Can you please help me with my flight ticket changing process that the trip got postponed?
user
Sure, let me know your name to check the reservation list?
assistant
Thank you for considering my request and my name is Angela Parker.
user
Please standby.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
No problem with that one, thank you for your help.
user
Thank you for your approach. Have a nice day.
assistant