Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my trip, due to the curfew on my destination. Can you cancel my reservation which is reserved in the name of Carol Clark?
user
Sure, please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not a problem at all. Thanks for your quick response.
user
Thank you.
assistant