Hi, I am Andrew Scott.
user
Hello, how can I be of your service?
assistant
Owing to an emergency I need to cancel my recent reservation, can you help me with this?
user
Sure, give me a moment to check and get back to you.
assistant
Sure.
user
Thank you for your time. There is no reservation found according to your name.
assistant
Not an issue, thanks for your information.
user
Thank you for picking us.
assistant