Hello.
user
Hello, how may I assist you?
assistant
As my shooting got relocated, can you help me to change my existing reservation?
user
Sure, I am here to help you. Please give me a minute to check your details in my records.
assistant
Ok.
user
Meanwhile, may I know your name?
assistant
Sure, my name is Gary Lopez.
user
Sorry Gary, there is no reservation found on your name in my database.
assistant
Ok fine, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant