Hello, I am Justin Brown.
user
Hello, how may I serve you now?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Please do it.
user
Your reservation has been cancelled.
assistant
Thank you so much.
user
Thank you for approaching us.
assistant