Hi,.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation due to postpone of my document verification. Can you assist me with this?
user
Sure, may I know your name?
assistant
Myself George Martin.
user
Please wait for a minute, I will revert to you with current status.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Ok, thanks for your response.
user
Thank you for availing us.
assistant