Hello.
user
Hello, how may I be at your service?
assistant
Jacob Roberts here, I want to change my reservation. Can you please help me with it?
user
Sure, I will definitely help you in this. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not an issue, thank you.
user
Thank you for contacting us.
assistant