Hello, I am George Lewis.
user
Hello, How may I aid you today?
assistant
I need to cancel my recent reservation due to my illness.
user
Ok.
assistant
Will you help me in cancelling my ticket?
user
Sure, I am here to assist you. Please wait for a minute, I will revert to you.
assistant
Sure.
user
Thanks for your time, we found your name in the reservation list. Shall I proceed to cancel?
assistant
You can cancel my ticket.
user
Your ticket has been cancelled.
assistant
Thank you for kind service.
user
Thanks for availing us, Have a nice day.
assistant