Hi.
user
Hello. How can I aid you today?
assistant
I would like to cancel my flight reservation as I am sick, can you please help me?
user
Sure, I am mirthful to help you with this cancel reservation.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jerry Anderson.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. Sorry to say that, there is no reservation found on your name in our reservation list to cancel it.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for contacting us. have a great day.
assistant