Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, as I am not feeling well and not able to travel. Can you help me with this?
user
Sure, may I know your name to check the reservation details?
assistant
Yes, I am Margaret Collins.
user
Sorry, I cannot find any reservation with your name.
assistant
Ok, not an issue. Thank you for your time.
user
It's my pleasure.
assistant