Hello.
user
Hello, how can I provide assistance to you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Kimberly Hall.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your information.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant