Hello.
user
Hello. How may I help you out?
assistant
Myself Benjamin Wilson. Due to some business conference meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Not a big problem, anyway thank you very much for you kind service.
user
Thank you for reaching us.
assistant