Hello.
user
Hello. How may I assist you today?
assistant
I am Scott Campbell. I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, please wait for a minute.
assistant
Thank you. Sure.
user
Sorry, I could not find any reservation with your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thanks for choosing us.
assistant