Hi.
user
Hello, how can I be your helping hand today?
assistant
I would like to change my flight reservation as I am sick, can you please help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
On whose name, you want to change the reservation?
assistant
I am Rebecca Perez.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant