Hello.
user
Hello,. How can I render you today?
assistant
I am Ronald Brown. Please change my existing reservation due to my health issue.
user
Sure, we are here to aid you, please wait.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Oh! may I have done a wrong reservation, Anyways thank you.
user
Thank you for reaching us, hope to serve you again.
assistant