Hello.
user
Hello. How may I assist you?
assistant
Cancel my reservation with the name of Steven Phillips, as my vacation holidays has been cancelled.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a while.
assistant
Ok.
user
Thanks for waiting. I did not any reservation on your name.
assistant
No problem. Thank you for your response.
user
Thank you for approaching us.
assistant