Hi.
user
Hello. How can I assist you at this moment?
assistant
Myself Justin Lopez, can you help me today with cancelling?
user
Sure, I am happy to help you with cancelling your reservation.
assistant
Ok, please check with my booking status and revert back to me.
user
Sure. Please wait a moment to check your reservation status.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
Sorry Justin Lopez, no reservation has found. Thank you for choosing us.
assistant
No issues with it. Most welcome.
user