Hello.
user
Hello, what kind of service you are expecting from our agent agency?
assistant
I had a important business meeting in my company, so I am unable to catch the flight on my planned date, so I decided to cancel my recent reservation.
user
Ok.
assistant
Can you please check for the existing reservation?
user
Can I know you good name? Sure.
assistant
The reservation is done under the name Charles Miller.
user
OK, Charles please wait. There is no reservation with your name. Thank you to visit us.
assistant
It's ok, thank you for spending your time to check me reservation.
user