Hi.
user
Hello, how may I be at your assistance?
assistant
Please help me to change an existing reservation as my plan to meet my old friend got postpone.
user
Sure, we are rapturous to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Alexander Turner.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant