Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, may I know your name please?
assistant
My name is Emily Adams.
user
Please give me a moment.
assistant
Sure.
user
Unfortunately we did not find any reservation on your given name.
assistant
Ok, not a problem.
user
Thank you.
assistant
Thank you for informing me.
user