Hello.
user
Hello.
assistant
I am Eric Taylor. Owing to an emergency, I want to cancel my reservation.
user
How exactly can I serve you for the day?
assistant
Could you help me in the cancellation?
user
Sure, I will help you. Please hold on, I will get back to you.
assistant
Sure.
user
Thanks for waiting. No reservation was found with your name.
assistant
Not an issue. Thank you.
user
Thank you.
assistant