Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation as my football match got cancelled. Can you help me?
user
Sure, I will help with cancellation. May I know your good name?
assistant
I am Jonathan Johnson.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok fine, thanks for your response.
user
Thank you for visiting us, we hope see you again.
assistant