Hi.
user
Hello, how can I assist you?
assistant
As my plan to go for Cable Car Museum got postponed, so I want to change my existing reservation. Can you help me with it?
user
Sure, we are here to help you. Can you please let me know your name to check whether the reservation is existed?
assistant
Sure, my name is Sandra Hall.
user
Please give me a minute, I will go through with the reservation list and let you know.
assistant
Ok.
user
Thanks for waiting, there is no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thank you, have a nice day.
assistant