Hi.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Paul Martinez here.
user
Sorry, there is no active reservation your name. Thank you.
assistant
Ok, no issues.
user
Thank you.
assistant
Thank you for your information.
user