Hello.
user
Hello. How can I assist you?
assistant
Nicole Lopez here. I would like to cancel my reservation, can you please help with that?
user
Ok, may I take some time to check the reservation?
assistant
Sure.
user
Sorry, there are no flight ticket been reserved on your name as per the records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for connecting with our agency.
assistant