Hello.
user
Hello, How can I help you?
assistant
I need to cancel my recent reservation .Can you help me?
user
Sure, May I know your name?
assistant
Raymond Allen is my name.
user
Wait a moment I will check it and let you know.
assistant
OK.
user
Sorry to tell that there is no reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant