Hello.
user
Hello.
assistant
I am Dorothy Young.
user
How may I aid you?
assistant
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, I will wait for your information.
user
Dorothy, no reservation has been found on your name in our database to cancel your reservation.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for choosing our agency.
assistant