Hello.
user
Hello. How may I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Ok, I'll help you in cancellation. Please wait a moment.
assistant
Sure, take your time.
user
May I know your name please?
assistant
My reservation was done under the name Brenda Turner.
user
Thank you for providing your name, no reservation was found on your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant