Hi.
user
Hello.
assistant
Patrick Thompson here.
user
How can I help you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will wait for your information.
assistant
Ok.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant