Hello. I am Emily Walker.
user
Hello. Can you please tell me how may I help you?
assistant
I need to cancel my reservation as my scheduled got cancelled due to climatic change. Can you please help me with cancellation of reservation?
user
Sure, I am glad to help you with the ticket cancellation. Can you please wait a minute?
assistant
Thank you for considering my request. Sure, I will wait for your response.
user
Thank you for waiting. Sorry to tell you that, I have not found any reservation under your name to cancel.
assistant
It's ok, anyways thank you for the information.
user
You are welcome. Thank you for choosing us. Have a nice day.
assistant