Hello, I am Shirley Lewis.
user
Hello, how may I help you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry to say that there is no active reservation on your name to change.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user