Hello, I am Donna Rodriguez.
user
Hello, how can I assist you today?
assistant
Will you please assist me in changing my reservation as my plan to go for an adventure got preponed?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant