Hi.
user
Hello, how can I help you today?
assistant
Could you please cancel my recent reservation due to my health issue?
user
Let me know your name to check your reservation?
assistant
I am Patrick Wilson.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant