Hello.
user
Hello. How can I aid you today?
assistant
I am Melissa Rodriguez here. Can you help me to cancel my booking due to an emergency.
user
Sure, I am here to help you with that. Ok, wait for a minute.
assistant
Sure.
user
I regret to say that, there is no reservation found on your name in our database.
assistant
Ok. Thank you.
user
Thank you for approaching us.
assistant