Hello.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to cancel my reservation.Can you help me out?
user
Sure, I will help you with that. Can you please tell me your name for checking the reservation?
assistant
Sure, my name is Dorothy White.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant