Hello.
user
Hello, what help you are looking for?
assistant
My name is Laura Johnson.
user
Hello Laura.
assistant
Owing for an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Laura, there is no reservation showing on your name in our database.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for checking. Welcome.
user