Hi.
user
Hello, how can I provide assistance to you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, we are here to help you. May I know your good name please?
assistant
Thank you and myself Katherine Baker.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant