Hello.
user
Hello, how may I serve you at this moment?
assistant
I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Scott Young.
user
Ok, please be on hold.
assistant
Sure, take your time.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for availing us.
assistant