Hi.
user
Hello.
assistant
Christine Collins here.
user
Can you please let me know how may I help you?
assistant
Due to earthquakes at my location, I'm unable to catch the flight. Can you please cancel my recent reservation?
user
Sure, I am here to help you. Can you please wait a minute while I am searching your name in the confirmation chart list?
assistant
Sure, I'll wait.
user
Sorry for the trouble which is caused for you, there is no reservation found under your name in our confirmation chart list.
assistant
That's ok, thank you for your information.
user
You are welcome. Thank you for approaching us.
assistant