Hello.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name for checking?
assistant
Sure, myself Sandra Campbell.
user
Give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name. Thank you for opting us.
assistant