Hello.
user
Hello, how can I help you?
assistant
As my visiting to New York got postponed, As there is heavy protest is going on there. Can you help me for that? I am Sharon Rodriguez, I want to change my existing reservation.
user
May I know your name please? Please wait for a while, I will check and get back to you.
assistant
OK.
user
We have not found any flight reservation on your given name.
assistant
Ok thanks for your kind service.
user
Thanks for choosing us.
assistant