Hello.
user
Hello.
assistant
My name is Nancy Davis.
user
How can I help you?
assistant
I want to cancel my recent reservation, due to heavy rains. Can you please help me?
user
Sure Davis, I will help you to cancel. Give me a moment.
assistant
Ok, take your own time.
user
Sorry Davis, there is no reservation found on your name to cancel.
assistant
It's ok, thank you for the help.
user
Welcome.
assistant