Hello.
user
Hello, how can I help you today?
assistant
Kimberly Nelson here. Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, please wait for a moment.
assistant
Sure, I'll be online.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant