Hi.
user
Hello. How may I assist you now?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please provide your name to check your previous reservation.
assistant
Sure, my name is Andrew Harris here.
user
Wait a moment.
assistant
Sure, I will wait.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant