Hello.
user
Hello, how can I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, please let me know your good name.
assistant
My name is Charles Martin.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name in our data.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant