Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Sure, my name is Nancy Baker.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for availing us.
assistant