Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation which is done due to some heavy floods at Denver, can you please help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Can I know your name?
assistant
Sure, my name is Pamela Harris.
user
Sorry, there is no reservation found with your name in our records.
assistant
Ok, no problem. Thank you for your service.
user
Most welcome.
assistant