Hello.
user
Hello, how may I assist you?
assistant
I will be cancelling my previous reservation, as my daughter's exams were postponed, can you help me with cancelling?
user
Sure, may I know your name please?
assistant
My name in the previous booking was George Moore.
user
Ok Moore, hold on for a moment please.
assistant
Sure, take your time to check.
user
Sorry Moore, there are no flights reserved on your name.
assistant
That's fine, thanks for assisting me.
user
Thank you for reaching us.
assistant
You are welcome.
user
Have a good day.
assistant