Hello.
user
Hello, may I know your good name please?
assistant
I am Lisa Clark.
user
How can I assist you today?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him. My appointment has been cancelled. So help me in cancelling my reservation.
user
Sure, please wait for a while, I will check and get back to you.
assistant
Sure.
user
Unfortunately, there was no reservation found with your name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for opting us.
assistant