Hello, I am Justin Perez.
user
Hello, how can I aid you for the day?
assistant
I would like to cancel my recent reservation due to cancel of my concert at Denver. Could you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Thanks for your time, no reservation was found based on your name.
assistant
No problem, thank you for the information.
user
Thank you for consulting us.
assistant