Hello.
user
Hello.
assistant
I am Deborah Adams.
user
How can I assist you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure Adams, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant