Hello.
user
Hello, how can I help you for today?
assistant
Can you help me to change my recent reservation because my trip dates are got postponed, can you help me?
user
I am here to help you about that. Can you please provide your name for checking the reservation status?
assistant
I am Scott Parker.
user
Please wait for a while to check the reservation status.
assistant
Sure, take your own time.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome, thank you for reaching us.
assistant