Hello.
user
Hello, how may I aid you?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, may I know your name?
assistant
Alexander Martinez here.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for opting us.
assistant