Hello.
user
Hello, how may I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
My reservation was done under the name George Nelson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant