Hello.
user
Hello. How can I assist you today?
assistant
I am Michael Jackson from New York. I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
user
Nice to meet you. Sure, I will help you with that.
assistant
Thanks, nice to meet you too.
user
Your reservation is found, will you mention your travelling dates please?
assistant
My departure date is 10/28 and return date is 10/30.
user
Will you mention your airport codes please?
assistant
My airport codes are from JFK to OAK.
user
Please give me a moment.
assistant
Ok, I will wait.
user
Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?
assistant
Please proceed for booking the flight ticket.
user
Your ticket is booked. The flight number is 1020 and the airline is Southwest.
assistant
Thanks for helping me.
user
Welcome, have a great day.
assistant