Hi.
user
Hello, how may I be your helping hand today?
assistant
I have made a reservation earlier for holiday trip but due to my health issue I want to change my reservation. Can you help me with that?
user
Sure, we will help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Ashley Harris.
user
Ok, please wait.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant