Hello.
user
Hello.
assistant
My name is Jessica Gonzalez.
user
Jessica, how can I assist you today?
assistant
Due to an emergency, I would like to cancel my recent reservation. Please help me out.
user
Sure, let me check for your reservation status. Please wait.
assistant
Sure.
user
Sorry Jessica, I have not found any reservation by your name in our database.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for choosing us.
assistant