Hello, I am Margaret Williams.
user
Hello, how can I aid you?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure. Please wait a minute.
assistant
Sure.
user
Unfortunately, we did not found any reservation on your name.
assistant
Ok, no issues.
user
Thanks for opting us.
assistant
Thanks for your information.
user