Hello.
user
Hello, how may I help you today?
assistant
Stephen Lee here. I would like to cancel my reservation due to some issues, can you please help me in cancelling?
user
Sure Stephen, I am here to help you with this.
assistant
Thank you for accepting my request.
user
Sorry Stephen, there is no reservation found under your name to cancel it.
assistant
That's ok, no problem.
user
You are welcome, have a great day.
assistant
Thank you for the information.
user