Hello.
user
Hello. How may I assist you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, I am here to help you out.
assistant
Thank you for your response.
user
Can you please help me with your name?
assistant
Sure, my name is Nicole Thomas.
user
Wait a moment please.
assistant
Ok.
user
Nicole Thomas, we haven't found any reservation  under your name in our database to change.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant