Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Carol Robinson.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name. Please share your travelling dates.
assistant
I am departing on Apr 25 and return on Apr 27.
user
Can I know your airport codes please?
assistant
My departure airport is IAH and destination airport codes is HOU.
user
Please share your specifications.
assistant
I prefer a direct flight.
user
Thank you for your details, sorry no we didn't find any flights with your details.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant