Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to sudden change in my family trip dates. Can you help me with that?
user
Sure, can I have your name please?
assistant
John Roberts here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem.
user
Thank you for opting us.
assistant
Thank you for your information.
user