Hello.
user
Hello.
assistant
Frank Miller here.
user
How can I assist you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you in cancelling your reservation. Please be on hold for a moment.
assistant
Sure, take your own time.
user
Frank Miller, there is no active reservation found under your name in our database.
assistant
That's fine, thank you for giving the information.
user
Thank you for utilising our service.
assistant