Hello.
user
Hello, welcome to Global agency.
assistant
My name is Barbara Martinez.
user
Barbara, how can I help you?
assistant
Due to a medical emergency, I am unable to attend a seminar. Could you please help me in cancelling my existing reservation?
user
Sure, let me check your existing reservation in our database.
assistant
Sure, take your time.
user
Sorry, we could not find a reservation by your name.
assistant
That's ok. Anyway's, I wanted to cancel the reservation. Thank you for your time.
user
Thank you for choosing Global agency.
assistant