Hello.
user
Hello, how may I aid you today?
assistant
I am Alexander Carter. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. Sorry to inform you that there is no active reservation found on your given name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant