Hi.
user
Hello, how may I aid you?
assistant
Can you please assist me in changing my existing reservation?
user
Sure, I am here to help you. Can you please share your name to check your reservation status?
assistant
Richard Johnson.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant