Hello, I am Amy Gonzalez.
user
Hello. How may I render you today?
assistant
I want to cancel my reservation as my examinations got cancelled. Can you help me with it?
user
Sure, just a moment I will check the reservation list.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on this name.
assistant
It's ok, thank you for the information.
user
Thanks for availing us.
assistant