Hello.
user
Hello. How may I aid you today?
assistant
My name is Nicole Thompson. I want to cancel my recent reservation due to heavy rainfall.
user
Ok, I will help you with cancelling your reservation. Please wait, let me check the status.
assistant
Ok.
user
Thanks for waiting. There was no reservation found on your name.
assistant
No problem, thanks for your service.
user
Thank you for contacting us. Have a great day.
assistant