Hello.
user
Hello, how can I guide you?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I am glad to help you.
assistant
Thank you for accepting my request.
user
Could I have your name please?
assistant
Sure, my name is Ruth Harris.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, I didn't remember weather I have got the confirmation or not in booking. I will check and get back to you if I need any help from your agency. Thank you for your kind service.
user
Thank you for consulting us, have a great day.
assistant
Welcome.
user