Hello.
user
Hello, how may I oblige you today?
assistant
I want to cancel my recent reservation as my grand father met with an accident.
user
Sure, we will help you.
assistant
Help me in cancelling my reservation with the name Daniel Taylor.
user
Sure, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant