Hello. I am Nicole Perez.
user
Hello, Nicole Perez, how can I assist you?
assistant
I just want to cancel my recent reservation, as my friend already reserved a ticket for me. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please hold on for sometime.
assistant
OK.
user
Thanks for being on hold, we are sorry to say that no reservation has found on your good name.
assistant
That's ok, not a problem. Thanks for your response.
user
Thank you for reaching us, we hope to serve you again.
assistant