Hello.
user
Hello, how can I render you?
assistant
I want change my reservation as in new reservation, I want a direct flight for my journey. Can you aid me to change my reservation?
user
Sure, we are euphoric to help you.
assistant
Thank you.
user
To proceed further, we need your name.
assistant
Sure, you can check my reservation on the name of Carol Jackson.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your patience, there was no reservation found on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for approaching us.
assistant