Hello.
user
Hello.
assistant
Barbara Smith here.
user
How can I assist you today?
assistant
Due to heavy work in my office I would like to cancel my reservation which I have done last week. Can you please give me assistance about it?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, sure.
user
Barbara, there is no reservation found under your name.
assistant
Ok, fine it might not be done correctly while booking by your agent. Anyway thank you for the information.
user
Thank you for contacting us.
assistant