Hello.
user
Hello. Welcome to our travel agency. How may I help you today?
assistant
Can you please help me in cancelling my recent reservation, I did not found how to cancel my reservation.Can you please help me out?
user
Please give me a moment. Can I know your name for further proceedings?
assistant
Myself Patrick Robinson, please check my ticket on that name.
user
Sorry Patrick, there is no reservation found with your details.
assistant
Ok, fine thank you for your information.
user
Most welcome.
assistant