Hello.
user
Hello. How can I assist you?
assistant
Please cancel my recent reservation, due to sudden rainfall at my destination. Can you please help me with this?
user
Can I know your name please?
assistant
I am Anna Turner.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant