Hello,.
user
Hello, how can I support you?
assistant
I am Christine Edwards. I want to change my existing reservation due postpone of my exams so, can you help me in changing my reservation?
user
Sure. Give me a moment, I will check your reservation.
assistant
Sure.
user
Thank you for your time. There is no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for contacting us.
assistant