Hello.
user
Hello. How can I support you today?
assistant
Due to having an health issue, I want to change my existing reservation.
user
Sure, May I know your name?
assistant
My name is William Thompson.
user
Ok, please wait for a while, I will check the existing reservation on your name.
assistant
Sure.
user
Thank you for waiting, There is no reservation found on your specified name.
assistant
Ok. Thank you for your information.
user
Thank you for connecting with us.
assistant