Hi.
user
Hello, how can I aid you today?
assistant
I need to cancel my reservation due to some issue, can you help me out?
user
Sure, can you help me with your name to check further in our records?
assistant
Myself Brian Moore.
user
Please wait.
assistant
Sure, I be waiting for your response.
user
Sorry, no active reservation found on your name in our records.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for contacting us.
assistant