Hi.
user
Hello. How may I assist you?
assistant
I am Amy Phillips.
user
Nice to meet you Amy.
assistant
I want to change my existing reservation as my trip got postponed. Can you help me in this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for your time. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
Sad to hear, anyways thank you for your information.
user
Thank you.
assistant