Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you help me in changing my recent reservation with the name Shirley Jones?
user
Surely, I will help you out.
assistant
Thank you.
user
On whose name, you have made the reservation earlier?
assistant
I already mentioned in the above.
user
Ok, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Its ok, thank you.
user
Thank you for choosing us.
assistant