Hello. Myself Melissa Nelson.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to my health problem, can you help me out?
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you your kind response, I will be waiting.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you searching the details.
user
Thank you for choosing us.
assistant