Hello.
user
Hello, How can I serve you?
assistant
I need to change my existing reservation, can you help me in doing that?
user
Sure, May I know your name?
assistant
Susan Moore here.
user
Please wait a second.
assistant
Sure, Take your time.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user