Hello.
user
Hello. How may I assist you?
assistant
Is this flight ticket booking agency?
user
Yes, welcome to our agency.
assistant
I want to cancel my recent reservation, because I have some another work on that day, can you help me?
user
Ok, please provide your name.
assistant
My name is Raymond Nelson.
user
Give a moment, I will get you back with your previous reservation status.
assistant
Ok.
user
Thanks for your patience, I got your reservation with your name and I have canceled it.
assistant
Thank you for your help.
user
Thank you for consulting us.
assistant