Hi. I am Donna Roderiguez.
user
Hello, how can I help you?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found with your name.
assistant
Ok, no problem. May be I have done it with another airline.
user
OK.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant