Hi.
user
Hello.
assistant
I am Karen Clark.
user
How may I aid you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant