Hi.
user
Hello, how may I aid you today?
assistant
I want to change my reservation, can you help me?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
I am Jacob Nelson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for opting us.
assistant