Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I can do that for you. May I know your name?
assistant
Myself Deborah Campbell.
user
Thank you. Please be on hold for a while.
assistant
Sure, I will wait for your response.
user
Deborah Campbell, I did not find any reservation by your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
You are welcome and thank you for choosing us.
assistant