Hello.
user
Hello, how can I assist you?
assistant
I am Joseph Hernandez.Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant