Hi.
user
Hello, How can I respond to your request?
assistant
I want to cancel my recent reservation due to cancel of my trip, so can you please help me with this?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
On which name your previous flight ticket has been reserved?
assistant
My name is Ronald Evans.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not an issue, thank you for checking.
user
Thanks for approaching us.
assistant