Hello.
user
Hello, how may I assist you?
assistant
Myself Emma Smith, due to some business meeting I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait for a moment.
assistant
Ok, I will wait for your kind response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Not a big deal. Anyway, thank you very much for your kind service.
user
Thank you for approaching us.
assistant
You are welcome.
user