Hello.
user
Hello, how may I assist you now?
assistant
Due some business meeting, I am going to cancel my reservation. Can you please help me for this?
user
Ok, may I know your travelling dates? May I know your good name to check?
assistant
Myself Raymond Hernandez.
user
Sorry, there is no flight available for your journey.
assistant
Not a big deal, anyhow thank you very much for your service.
user
You are most welcome.
assistant