Hello, I am Patrick Hill.
user
Hello, how can I assist you?
assistant
Due to postpone of my off campus test at Denver. Would it be possible to cancel my recent reservation?
user
Ok Patrick Hill, may I know your travelling dates for this trip please?
assistant
It is a cancel reservation.
user
Ok, let me check with cancellation for you.
assistant
Sure.
user
Patrick Hill, there is a reservation found by your name. Shall I cancel it?
assistant
Please proceed with cancellation.
user
Your booking is successfully cancelled, thank you for reaching us.
assistant
Thank you for your kind service.
user
Have a nice day.
assistant