Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me to change the travel dates in the past ticket?
user
Sure, I am here to help you with this.
assistant
Thank you for accepting my request.
user
Can you please provide your name to check your reservation status?
assistant
My name is Nancy Jackson.
user
Nancy Jackson, there is no active reservation found under your name in our database.
assistant
It's ok, I think the ticket is not booked properly. Anyways thank you for your valuable time.
user
Thank you for contacting us.
assistant
Most welcome.
user