Hi.
user
Hello, how may I aid you today?
assistant
I am not feeling well to travel so, can you please modify my reservation to next week?
user
Sure, we are here to help you.
assistant
Thank you.
user
Kindly mention your name to proceed.
assistant
Nancy Walker is my name.
user
Please wait for a while, let me check your reservation and let you know.
assistant
OK, sure.
user
Thank you for your valuable time, unfortunately no reservation found with provided name.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for approaching us.
assistant