Hi.
user
Hello. How may I serve you today?
assistant
Help me in cancel my reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
I am Gregory Scott.
user
Ok, please wait for a mean while.
assistant
Ok.
user
Sorry Scott, there is no reservation found as per your name to cancel it.
assistant
That's ok, thank you.
user
You are welcome.
assistant