Hello.
user
Hello, how may I aid you?
assistant
Due to some financial problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check out your reservation status?
assistant
Sure, my name is Shirley Brown.
user
Ok, please be on hold.
assistant
Sure, take your time.
user
Thank you for your patience, we couldn't find any reservation on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Welcome and thank you for reaching us.
assistant