Hello.
user
Hello, how can I help you?
assistant
I am Carolyn Martinez.
user
Ok.
assistant
I want to change my existing reservation due important work in my home.
user
Sure. Wait for a minute, I will check and get back to you.
assistant
Sure.
user
Sorry to tell that there is no reservation on your name. Thank you for approaching us.
assistant
Ok, Thank you.
user