Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?
user
Sure, I am always here to help you. Can you please provide your name?
assistant
I reserved a seat with name Barbara Collins.
user
Please wait for a while, I will get back to you with the current status.
assistant
Sure.
user
Thanks for your patience, no reservation is existed previously in the database to cancel your ticket.
assistant
Ok, thanks for the quick response.
user
Thank you for reaching us, have a good day.
assistant