Hello.
user
Hello, how can I help you?
assistant
The location of my interview was shifted last minute, can you please help me in modifying my existing reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you for accepting my request. I have reserved it on the name of Jeffrey Collins.
user
Ok, please wait for a while.
assistant
Sure.
user
Jeffrey Collins, there is no active reservation found under your name to do modifications in that.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant