Hello.
user
Hello. How may I assist you now?
assistant
Can you please assist me to change my reservation?
user
Sure, I will help you with that. Can I know your name to check your previous reservation status?
assistant
Thank you. My name is Amanda Thomas.
user
Please be on hold.
assistant
Sure.
user
We regret to tell you that, there is no reservation found on your name in our records.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us, hope you have a great day.
assistant