Hi.
user
Hello, how can I guide you for today?
assistant
I'm Nicole Mitchell. I want to cancel my recent reservation due to cyclone in my region.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Not an issue, thank you for helping me.
user
Thank you for contacting us, have a nice day.
assistant