Hello. I am Nancy Walker.
user
Hello, How can I assist you today?
assistant
I want to cancel my recent reservation due to an emergency work, can you please help me in that?
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you for your help.
user
Thank you for choosing us.
assistant