Hi.
user
Hello, how may I aid you?
assistant
I want to change an existing reservation due to my exams got post pone. Can you please check the reservation with the name Charles Rodriguez?
user
Sure, I will. Please hold on.
assistant
Sure.
user
Thanks for being patience. Sorry, there is no reservation found in your name.
assistant
Ok thanks for your help.
user
Thanks for reaching us.
assistant