Hi, I am Gary Smith.
user
Hello. How can I aid you?
assistant
Owing to an emergency, my FIFA tournament has been cancelled. So I want you to cancel my existing reservation?
user
Ok. Please wait a while.
assistant
Sure.
user
Thanks for your time. We didnt found any reservation by this name.
assistant
Ok, no issues at all. Thank you for your assistance.
user
Thank you.
assistant