Hello.
user
Hello, how can I assist you?
assistant
Elizabeth Clark here. I was made a reservation earlier in this week. I want to make some changes in that. Can you please help me for changing the reservation?
user
Sure, I am glad to help you. Please stand by.
assistant
Ok.
user
Thanks for being on hold. I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
Anyway, thank you for the information.
user
Thank you.
assistant