Hello.
user
Hello, how can I support you?
assistant
 I am Scott Garcia want to cancel my reservation due to prepone of my meeting with my manager. Can you help me in cancelling?
user
Sure, we are here to help you. Please wait a moment, I will track your details and let you know the status.
assistant
Ok.
user
Scott, we found a reservation on your name. Are you sure to cancel it?
assistant
yes, please cancel my reservation.
user
I have cancelled your reservation successfully.
assistant
Thank you for your help.
user
Thank you for reaching our service.
assistant