Hello.
user
Hello, how may I aid you today?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
I am Sandra Walker.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
assistant
No problem, thank you for checking.
user
Thank you for opting us.
assistant