Hello.
user
Hello. What can I do for you?
assistant
Actually, I want to change my reservation because my trip got postponed. Can you help to cancel my flight ticket?
user
Sure, I can help you with it. Before proceeding, may I know your name please?
assistant
Myself Raymond Allen.
user
Raymond, there is no reservation on your details.
assistant
Oh! ok, thank you for the information.
user
Welcome.
assistant