Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please provide your name for checking the reservation status.
assistant
Sure, my name is James Carter.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, your reservation is successfully cancelled.
assistant
Thank you for your help.
user
Welcome, have a great day.
assistant