Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name?
assistant
Michael Miller.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's Fine, Thank you for the information.
user
Thanks for reaching us.
assistant