Hi.
user
Hello.
assistant
I am Gary Campbell.
user
How can I support you at this moment?
assistant
I would like to change my existing reservation, due to postpone of my live concert which was going to be held at Washington.
user
Sure, I am here to help you.
assistant
Can you please assist me in changing?
user
Sure, please wait for few minutes, let me check with your existing reservation status.
assistant
Sure, I will be waiting.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for choosing us.
assistant