Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I will help you with that, may I know your good name?
assistant
My name is Elizabeth Lewis.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue, thank you.
user
Thank you for visiting us, we hope see you again.
assistant