Hello.
user
Hello,. How can I help you today?
assistant
I want to cancel my reservation as my project got ramp down, Can you help me?
user
Sure, can I have your name please?
assistant
Janet Lopez here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, Thanks for the information.
user
Thank you for opting us.
assistant