Hello.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation as exams postponed to some other dates, can you please help me out with that?
user
Sure, please share me your good name.
assistant
Thank you. Myself Carolyn Baker.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thank you for opting us.
assistant