Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation due to some personal issue. Can you help me?
user
For changing the reservation. Can you please mention your name?
assistant
Thank you. I am Amanda Baker.
user
Please wait for a while.
assistant
Sure.
user
Amanda Baker sorry to intimate, no reservation is found with your criteria.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you very much for reaching us.
assistant