Hello.
user
Hello, how can I help you now?
assistant
Myself Kevin Phillips.
user
Ok.
assistant
I want to cancel my reservation, due to some health issue.
user
That's sad to hear, I will cancel your reservation, please wait for a moment.
assistant
Ok, thank you.
user
Kevin, your reservation is successfully cancelled.
assistant
Thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant
Welcome.
user