Hi. I am Katherine Thompson.
user
 Hello, what kind of help you are willing to have from my side Katherine Thompson?
assistant
I just want to cancel an existing reservation as my meeting got post pone due to some technical issues. Can you help me with it please?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
No problem, thanks for the information.
user
Thanks for opting us.
assistant