Hello. I am Katherine Edwards.
user
Hello, how may I guide you?
assistant
I need to amend my reservation, can you help me out please?
user
Sure, please hold on for a moment, let me check.
assistant
Ok, take your own time.
user
I am sorry, there are no reservations with your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you, have a good day.
assistant