Hi. I am Richard Green.
user
Hello. How can I aid you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it?
user
Sure. We didnt found any reservation by this name.
assistant
Ok, take your time. Fine, thanks for the information.
user
Thank you for contacting us.
assistant