Hello.
user
Hello.
assistant
I am Dorothy Baker.
user
How can I help you today?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please give me a minute.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant