Hello.
user
Hello.
assistant
I am Raymond Gonzalez. I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?
user
Sure Raymond, I will help you with cancelling, please hold on for a moment to check your reservation status.
assistant
Sure, I will stand by.
user
There is no any active reservation with your name in my database.
assistant
No issue, thank you.
user
Thank you for reaching us.
assistant