Hello. I am Jessica Young.
user
Hello, how may I assist you?
assistant
I need to cancel my recent reservation due to cancel of my live concert. Could you please help me?
user
Sure, I am here to assist you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant