Hi.
user
Hello. How may I support you today?
assistant
I need few changes in my existing reservation, can you help me to change my reservation?
user
Sure, I'll hep you with this.
assistant
Thanks.
user
Please let me know your name to check the reservation status.
assistant
Sure, my name is Kimberly Smith.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for the information.
user