Hello.
user
Hello, how may I help you today?
assistant
I am Michelle Hall.
user
Ok.
assistant
I want to cancel my recent reservation as my tour got cancelled. Please help me.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant