Hello.
user
Hello, how may I aid you today?
assistant
I am Benjamin Wright. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
Sure, we are here to help you. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for connecting with us.
assistant