Hi.
user
Hello.
assistant
I am Carolyn Johnson.
user
How may I assist you today?
assistant
Owing an emergency want to cancel my reservation, so can you help me with it please?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Ok.
user
Thanks for waiting, we found an active reservation on your name. Shall I proceed for cancellation?
assistant
Yes, please.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for opting us, have a great day.
assistant