Hi.
user
Hello, how may I render you?
assistant
I am Nicholas Lopez. Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a minute, I will get back to you.
assistant
Sure.
user
There is no reservation available on your name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us.
assistant