Hi. I am Rebecca Lewis.
user
Hello, how can I help you?
assistant
I would like to change my reservation to new travelling dates, can you help me with that?
user
Sure, I am here to help you.
assistant
Thanks.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thank you for your time, No reservation was found on your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant