Hello.
user
Hello.
assistant
Kimberly Hill here.
user
How may I serve you?
assistant
I need to cancel my recent reservation due to some issues. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant