Hello.
user
Hello. How may I help you today?
assistant
I am Ronald Gonzalez. I am planning to cancel my recent reservation, due to some urgent work. Can you please help me out?
user
Ok, wait a moment let me check your reservation status.
assistant
Sure, I will wait.
user
Thanks for your patience, there is no reservation with your name.
assistant
That's fine. Thank you for your help.
user
Welcome Ronald Gonzalez.
assistant