Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, may I know your name to check for the previous reservation?
assistant
Patrick Moore here.
user
Please allow me a moment.
assistant
Ok.
user
Patrick Moore, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for contacting us.
assistant