Hello.
user
Hello, how may I assist you?
assistant
Ronald Edwards this side, can you help me to cancel my ticket, there is some financial issue going on with my family.
user
Sure, hold for a moment. Sorry Ronald, there are no flight tickets reserved under your name.
assistant
Ok, no issues, I just now got the message that my ticket is cancelled, thank you.
user
Thank you for reaching us.
assistant
Welcome.
user
Have a good day.
assistant