Hello.
user
Hello.
assistant
I have to change my reservation as I have to prepare for my exams, can you please help me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Raymond King.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Ok.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Not an issue. Thanks for checking.
user
Thank you for reaching us.
assistant