Hello.
user
Hello.
assistant
Due to sudden change in my schedule, I want to cancel my recent reservation.
user
How may I aid you?
assistant
Can you help me in doing that?
user
Sure, I am here to help you. Could you please specify your name for further process?
assistant
Myself Laura Evans.
user
Ok, please wait for a moment. Sorry Evans, there is no reservation found on your name to cancel any reservation.
assistant
Ok, that's fine. Thanks for checking.
user
Thank you for consulting us.
assistant