Hello.
user
Hello.
assistant
I am Elizabeth Clark.
user
How can I help you at this moment?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I will aid you in changing your reservation.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry to inform this, there is no active reservation on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant