Hello.
user
Hello, how can I provide service to you?
assistant
Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me with cancellation?
user
Sure, may I know on which name you had reserved a ticket?
assistant
Reservation has been done with the name of Raymond Smith.
user
Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure, I will wait.
user
Thank you for waiting. Sorry to inform you, there is no reservation found with your name in our records.
assistant
Ok, no issues. My brother might have cancelled my reservation.
user
Ok.
assistant
Thank you for your assistance.
user
Thank you for contacting us.
assistant