Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Michael Baker.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant