Hello.
user
Hello, how may I assist you today?
assistant
My name is Ronald Williams, I want to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name in our system data base.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant