Hi.
user
Hello.
assistant
I am Steven Moore.
user
How may I assist you at this moment?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, I am gleeful to help you with that. Please wait a moment to check your previous reservation status.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
it's Ok, thanks for your assistance.
user
Thank you for choosing our services, have a great day.
assistant