Hello, I am Timothy Lopez.
user
Hello, how may I give assistance to you?
assistant
Due to some heavy snow fall at my place so, can you please cancel my reservation?
user
Ok, please wait for a while, let me check the reservation and revert you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok. Thank you.
user
Thank you for reaching us.
assistant