Hello.
user
Hello. How may I help you now?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, I am glad to help you with that. Please, share me your good name to check your reservation status.
assistant
I am Sharon Edwards.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, we have not found any active reservation on your name in our records.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant