Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation due to health problem, can you help me?
user
Sure, I will help you with that, may I know your name please?
assistant
Myself Robert Thompson.
user
Please hold on for a moment Robert, to check your reservation status.
assistant
Ok.
user
Robert, I found your reservation and I cancelled it successfully. Thank you for reaching us.
assistant
Thank you for your help.
user
You are welcome.
assistant