Hi.
user
Hello. How  can I help you?
assistant
I made a reservation earlier. But unfortunately, your agent misplaced the travel dates. So I need a few changes for that. Can you change my reservation?
user
Sure, I can do that for you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, Sharon Garcia is my name.
user
Ok, wait a minute please.
assistant
Ok, Please make it quick.
user
Sure, thank you for waiting. Sorry to inform we didn't find any reservation on your name.
assistant
That's ok, not a problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your instant help.
user