Hi.
user
Hello, how may I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, please mention your good name.
assistant
I made a reservation on the name Sarah Mitchell.
user
Give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. There is no reservation found according to your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant