Hello. I am Sandra Garcia.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I can help you. Can you please wait for a moment?
assistant
Sure, take your time.
user
Sorry, I did not find any reservation details in our database.
assistant
That's ok, thank you for your information.
user
Thank you for connecting us.
assistant