Hello. I am Nancy Jones.
user
Hello, how may I guide you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Please hold on for a moment.
assistant
Ok.
user
i am sorry, there are no reservations with your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you, have a good day.
assistant