Hi.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
May, I know your good name?
assistant
Sure, my name is Justin Taylor here.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for reaching us.
assistant