Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation as I have to stay back here only to take care of my child, so please help me with that.
user
Ok, may I know your name?
assistant
Sure, myself Nancy Lopez.
user
Sorry, no reservation found on your name to cancel.
assistant
It's ok fine, no problem. Thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user