Hello.
user
Hello. How may I assist you today?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, please share me your name?
assistant
My name is Ronald Turner.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Sorry, there is no active reservation on your name.
assistant
That's ok. Thanks for your time.
user
Thank you so much for choosing us.
assistant