Hi, I'm Alexander Lewis.
user
Hello Lewis, how can I assist you today?
assistant
I would like to cancel my reservation because my cousin met with an accident, can you please help me?
user
Sure, please wait. Let me check.
assistant
Sure, take your time.
user
Lewis, I have found a reservation by your name, shall I cancel it?
assistant
Yes, please cancel it.
user
Sure, I have cancelled your reservation.
assistant
Thank you so much.
user
You are welcome.
assistant