Hello.
user
Hello. How can I help you?
assistant
Myself Katherine Hernandez. I want to change my reservation, due to some problems I am unable to travel those dates so can you please change my reservation?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Oh! May be I am not booked my ticket properly at that time.
user
Thank you for reaching us.
assistant
Thank you for your service.
user