Hello, I am Steven Robinson.
user
Hello, how can I help you?
assistant
Due to climate issue at my home town, I need to cancel my resent reservation. Can you help me in cancelling reservation?
user
Sure, please give me a moment. Thanks for waiting. We found a reservation on your name. Shall I cancel it?
assistant
Yes, you can.
user
Your reservation has been cancelled. Thank you for choosing our service.
assistant
Thanks for your help.
user