Hi.
user
Hello. How can I help you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
I am Scott Robinson.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
It's ok, thank you for checking.
user
thank you for choosing us, have a nice day.
assistant