Hello.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation as my meeting got cancelled due to some technical issues. Can you help me in cancellation?
user
Sure, may I know your good name?
assistant
I made a reservation by this name Larry Williams.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant