Hi.
user
Hello, how may I support you?
assistant
I would like to change my existing reservation which was made on the name of Carol Roberts. Can you help me with it?
user
Sure, let me check the reservation list and get back to you.
assistant
Sure.
user
We could not find any reservation in our data base with your name.
assistant
That's fine. Thank you for the response.
user
Thank you for reaching us.
assistant