Hello.
user
Hello. How may I guide you today?
assistant
Laura Young here. I have a program to attend, so could you help me to book a  ticket from OAK to ORD.
user
Sure, can you please share your preferable journey dates?
assistant
My travel dates are Feb 13 and Feb 15.
user
Do you have any specifications?
assistant
I would like to board a direct flight.
user
I am sorry to say that there is no flight found under your details.
assistant
No issue, thank you.
user
Thank you for reaching us.
assistant