Hello.
user
Hello, how may I assist you today?
assistant
Due to some tornado going on in my existing destination location, can you change my reservation please?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
Myself Alexander Nelson.
user
Ok Nelson, please wait a while.
assistant
Ok.
user
Thank you for your patience. Sorry to inform you that, there is no reservation found on this name.
assistant
That's ok, no problem. Thank you for your information.
user
You are most welcome Nelson.
assistant