Hello.
user
Hello. How can I serve you today at this moment?
assistant
Due to some urgent conference meeting, I am willing to cancel my reservation. Can you please help me for this?
user
May I know your good name please?
assistant
Myself Brian Robinson.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
We found a reservation on your given name in our records. Shall I proceed for cancellation?
assistant
Will you please proceed for cancel.
user
Your ticket has been cancelled.
assistant
Thank you very much for cancelling the ticket.
user
Thank you for approaching us.
assistant