Hi.
user
Hello. How can I help you?
assistant
Unfortunately, I want to cancel my reservation due to some health issues, can you please help me in this condition?
user
Sure, can I know your name please?
assistant
Sure, my name is Donna Allen.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Allen, I have cancelled your reservation successfully.
assistant
That's ok, anyways thank you for your valuable time.
user
Thank you for approaching us.
assistant