Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me to cancel the recent ticket? Because my trip got cancelled due to some financial issues.
user
Sure, will you mention your name please?
assistant
Thank you for accepting my request. My name is Janet Campbell.
user
Please give me a moment.
assistant
Ok. Take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, not a problem. Anyways thank you for yorr time.
user
Welcome, have a great day.
assistant