Hello.
user
Hello. How can I guide you?
assistant
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
user
Sure, We are here to assist you.
assistant
Thank you.
user
May I know your name?
assistant
I am Jessica Smith.
user
Give me a minute.
assistant
Sure.
user
Thanks for being waiting, We found a reservation by this name and it has been cancelled successfully.
assistant
Thank you for cancelling my ticket.
user
Thank you for choosing us.
assistant