Hello.
user
Hello, how may I assist you?
assistant
I want to change my reservation as my plan to visit Houston city is postponed. Can you change my reservation?
user
Sure, may I know your good name please?
assistant
My name is Benjamin Smith.
user
Pleas wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, thank you for the details.
user
You are welcome.
assistant