Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation, because I have another important work on that day, can you help me?
user
Sure, I am ready to help you with changing your reservation.
assistant
Thanks.
user
May I know your good name for checking your previous reservation status?
assistant
Sure, my name is Anthony Nelson.
user
Ok, please wait a minute let me check for previous reservation status.
assistant
Ok.
user
Thank you for waiting. Sorry Nelson, I did not came across your name in the reservation list.
assistant
It's ok no problem, may be I am not booked ticket properly at that time.
user
Yes, may be.
assistant
Thank you for your information.
user
Most welcome. Thank you for reaching us.
assistant