Hello.
user
Hello.
assistant
I am Mary Lee.
user
How can I help you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Yes. I can do that for you. Give me a moment.
assistant
Sure, I will wait for your reply.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine.
user
Thank you for consulting our agency.
assistant
Thank you for your service.
user