Hello. Kathleen Moore here.
user
Hello Moore. Glad to meet you.
assistant
I would like to spend some more time in my home town so I just want to cancel my recent reservation.
user
Sure, I will help you with that. Please wait a moment to check existing reservation status.
assistant
Ok.
user
Thank you for waiting. Sorry Moore, there is no reservation found under your name to cancel.
assistant
Ok, that's fine. Thank you for your services.
user
Most welcome. Thank you for choosing us.
assistant