Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your good name?
assistant
Sure, my name is Richard Rodriguez.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant