Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to bad weather conditions at my place, so please help me in cancellation.
user
Sure, I am gleeful to help you with that.
assistant
Thank you for accepting my request.
user
Can you please share me your name?
assistant
Sure, You can check the reservation in the name of Joshua Rodriguez.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No issues, thank you.
user
Thank you for reaching us, have a nice day.
assistant