Hi, I am Cynthia Johnson.
user
Hello, how can I help you today?
assistant
I just want to cancel my recent reservation due to bad weather conditions, can you help me with this?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for reaching us, have a good day.
assistant