Hi.
user
Hello.
assistant
Mark Evans here.
user
How may I help you?
assistant
Please cancel my flight ticket as the destination was wrongly mentioned on the ticket.
user
Sure, I will help you with that. Please hold on a moment.
assistant
Let me know once you check the details.
user
I am sorry to say that there is no reservation found on your name.
assistant
It is ok not a problem.
user
Thank you for contacting us.
assistant