Hello.
user
Hello, how can I aid you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, may I know your name?
assistant
Myself Daniel Miller.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant