Hello.
user
Hello, how may I assist you now?
assistant
Steven Hall here. I would like to cancel my recent reservation because of bad weather conditions.
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure, take your name.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No issue, thank you for the help.
user
Thank you for visiting us, we hope see you again.
assistant