Hi.
user
Hello,.
assistant
I am Rachel Turner.
user
By what way can I serve you now?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait, let me check your reservation status.
assistant
Ok.
user
Thanks for waiting.
assistant
That's ok. Thank you for the response.
user
Sorry Rachel Turner, there is no active reservation found on your name to change it.
assistant
Ok, thank you for the response.
user
Thanks for your presence.
assistant