Hello.
user
Hello, How may I help you?
assistant
I am Michael Johnson.
user
Ok.
assistant
I need to change my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to change my reservation. Can you please help me out?
user
Sure, please allow me a moment to check previous reservation.
assistant
Sure.
user
Thanks for your patience, we did not find reservation on your name in our database.
assistant
No worries, thank you for your service.
user
Thank you for selecting our service.
assistant