Hello.
user
Hello, how may I assist you at this moment?
assistant
I am Sarah Young.
user
Sure, we are here to help you.
assistant
Can you please change my existing reservation which I have done, due to some abnormal weather conditions?
user
Sorry, there is no activate reservation found on your name in our database.
assistant
Ok, no problem. That's not an issue.
user
You are most welcome and thank you for consulting our agency.
assistant
Anyways, thank you for the information.
user