Hello.
user
Hello.
assistant
My name is Joseph Scott.
user
How may I assist you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure Joseph Scott, I am here to help you with that cancellation.
assistant
Thank you.
user
I found your reservation with your name, would you like to cancel your reservation?
assistant
That's ok, thank you for checking. Ok, please cancel my previous reservation.
user
Joseph Scott, your reservation is cancelled successfully.
assistant
Thank you.
user