Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation, because I have another important meetings on those dates, can you please change my reservation?
user
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
assistant
Sure, my name is Justin Wright.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant