Hello. Myself Anna Edwards.
user
Hello, how can I assist you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Ok, I will check the reservation records.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation been found on your name to proceed.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing our agency.
assistant