Hello.
user
Hello, how can I best support you now?
assistant
Due to owing an emergency I want to cancel my recent reservation. Can You please help me?
user
Sure, I would be happy to help you. May I know your name?
assistant
My name is Jeffery Lopez.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issue. Thanks for your assistance.
user
Thanks for choosing us and have a good day.
assistant