Hi, I am Eric Collins.
user
Hello. How may I support you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, sorry to inform you that there is no reservation found with this name.
assistant
No problem, thanks for the information.
user
Thank you for availing us.
assistant