Hello, I am Patricia Smith.
user
Hello, how may I help you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me with the process of cancellation?
user
Sure, please wait a moment.
assistant
OK.
user
Thank you for your time, there were no reservation found on given name.
assistant
Ok, no problem. Thanks for your kind service.
user
Thank you for connecting our agency.
assistant