Hi.
user
Hello, how can I assist you today?
assistant
As I postponed my meeting, I want to cancel my recent my reservation.
user
Sure, may I know your name please?
assistant
Ok. I am Lisa Collins.
user
Ok, please wait a moment. Let me check and revert you back.
assistant
Sure.
user
Thanks for waiting. We found a reservation with your name. May I proceed for cancellation?
assistant
yes, you can proceed.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant