Hello.
user
Hello, how may I oblige you for today?
assistant
I am Nicholas Jones.
user
Thank you for providing your good name.
assistant
Due to some emergency problem, I need to cancel my reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please, hold on.
assistant
Sure.
user
Thank you for your valuable time. No reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant