Hi. I am Catherine Hill.
user
Hello, how can I assist you today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant