Hi. I am Lisa Lee.
user
Hello, how may I abet you today?
assistant
Due to the heavy rains, I just want to cancel my reservation. Can you help me over that?
user
Sure, I am here to aid you.
assistant
Thanks.
user
Please wait for a couple of minutes.
assistant
Sure, take your time.
user
Thanks for your patience, no reservation was found on your name to cancel.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you for approaching us.
assistant