Hello. I am Daniel Lopez.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation as my exams got cancelled, help me in changing my reservation.
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, Sorry there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant