Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, my music concert got postponed. Can you please help me out with that?
user
Sure, may I know your name?
assistant
Thank you, my name is Donald Perez.
user
Wait a minute.
assistant
Sure, take your time.
user
We found your reservation, can you please let us know your travelling dates?
assistant
Sure, I am planning to move on Apr 14 and please book my return ticket on Apr 16.
user
May I know your source and destination points?
assistant
Sure, I want to travel from IAH to OFK.
user
Do you have any other preferences?
assistant
I would prefer connecting flight for my journey.
user
Can you please re-check your destination code?
assistant
Sorry, my destination airport code is OAK.
user
There is a flight of frontier airline, flight number 1023 with the fare of 200. Shall I proceed?
assistant
I am ok with this flight, you can proceed with booking now.
user
Your ticket has been booked.
assistant
Thank you for your assistance.
user
Thank you for choosing us.
assistant