Hello.
user
Hello.
assistant
Myself Amanda Hall.
user
How can I help you?
assistant
Is this Flight Booking Agency?
user
Yes, you have approached to a right place.
assistant
If I change my resent reservation, you will charge any penalty?
user
Yes, there is a charge of 200 on your flight fare.
assistant
It's ok, please help me to change my recent reservation. If you find my ticket?
user
Sure, I will help you with it.
assistant
Ok.
user
Sorry, there are no previous reservation with your details.
assistant
Which means I have saved my money, it's ok. thank you for the information.
user
You are welcome.
assistant