Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Rachel Collins.
user
Ok, please wait.
assistant
Ok, I will wait.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Anyway, thanks for the information.
user
Welcome Rachel Collins.
assistant