Hello, Jennifer Robinson here.
user
Hello, how may I best assist you today?
assistant
Due to heavy rain, match has been abonded. Can you please help me out in cancelling my recent reservation?
user
Sure, I am here to help you in cancellation. Please wait a moment.
assistant
OK.
user
Thanks for waiting, we are regret to notify you that there is no reservation found on your name.
assistant
OK, no issue. Thank you for the help.
user
Thanks for opting us, wish you a nice day.
assistant