Hi.
user
Hello, how may I assist you?
assistant
Have a concern regarding the flight ticket modification which I had done recently?
user
Sure, We are here to help you. May I your good name please?
assistant
Please check for the name Brenda Scott.
user
Please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there is no active reservation found in your name to modify.
assistant
That is ok, thank you for assisting me.
user
Thank you for approaching us.
assistant