Hello.
user
Hello. How may I help you today?
assistant
My name is Jerry Baker, I want to cancel my reservation as my plan is cancelled. Can you cancel my reservation?
user
Please wait a moment, let me check with the details in our database.
assistant
Sure.
user
Sorry, there are no active reservations on your given names to cancel.
assistant
Thank you for the information.
user
Thank you for reaching our service.
assistant