Hi,.
user
Hello. How can I help you?
assistant
Owing to an emergency I had to request for this change reservation.
user
Please, provide your name to check the reservation.
assistant
Sure. I am Deborah Garcia.
user
Wait for a while.
assistant
Ok.
user
Thanks for waiting, I did not find any reservation on your name.
assistant
Thanks for your help.
user
Thank you for reaching us.
assistant