Hello.
user
Hello, how can I aid you?
assistant
Can you help me to cancel the reservation I had done recently?
user
Sure, I am glad to help you. May I know your name to check with the status?
assistant
Ok, please check for the name Christine Moore.
user
Please wait a moment.
assistant
Ok, I will wait. That is ok, thank you for assisting me.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant