Hello. I am Robert Miller.
user
Hello, how may I aid you?
assistant
Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York. Could you please help me in doing that?
user
Sure, I will help you in that.
assistant
Thank you.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant