Hi.
user
Hello. How can I help you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Ok, I am here to help you. May I know your name to check the reservation?
assistant
I am Jonathan Collins.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Thanks.
user
Thank you for approaching us.
assistant