Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to my flu, can you help me?
user
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
assistant
Sure, my name is Brian Young.
user
Ok, please wait a moment I will check your details and proceed further.
assistant
Sure, take your own time.
user
I am happy to say that your reservation is found. Shall I proceed with the cancellation?
assistant
Ok, please cancel it.
user
Ok, your cancellation is done successfully.
assistant
Thank you for helping me out.
user
You are welcome, have a nice day.
assistant
Most welcome.
user