Hello, Kathleen Green here.
user
Hello, how may I help you for today?
assistant
As my tournament got postponed I want to cancel my recent reservation, can you help me with it?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry to say, I didn't found any details in my database regarding your reservation.
assistant
That's ok, thank you for the response.
user
Thanks for approaching us. Have a nice day!.
assistant