Hi.
user
Hello.
assistant
I am Brenda Young.
user
Brenda Young. How may I aid you?
assistant
     Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, let me check with the data base by your name. Please give me a moment.
assistant
 Ok.
user
I regret to inform that there is no reservation by the name Brenda Young.
assistant
No issues, thank you for the response.
user
Thank you approaching us.
assistant