Hello, I am Susan Rodriguez.
user
Hello, how can I serve you today?
assistant
Due to sudden changes in my plan, I need to change my reservation. Can you please help me in changing reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for connecting with us.
assistant