Hello.
user
Hello, may I know your name please?
assistant
Sure, my name is Raymond Allen.
user
How can I help you?
assistant
My vacation has been postponed.Can you please help me for changing the existing reservation?
user
Sure, please give me some time.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
Ok, It's fine. Thank you for your information.
user
Thank you.
assistant