Hello.
user
Hello, how can I assist you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you do for me?
user
Sure, may I know your good name?
assistant
I am Richard Lee.
user
Please wait for while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you.
assistant