Hi, Shirley Scott here.
user
Hello, how may I help you now?
assistant
I want to book a ticket from Austin, TX - AUS to Detroit, MI - DTW to celebrate my friend's birthday.
user
Sure, to proceed for booking may I know your travelling dates?
assistant
I would like to depart on 01/27 and return on 01/29. I need a direct flight.
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry there is no flight found on direct connection.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thanks for connecting us. Have a nice day.
assistant