Hello.
user
Hello. How can I help you today?
assistant
My name is Rachel Lewis. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am mirthful to help you with that.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant