Hello, I am Stephanie Carter.
user
Hello Stephanie Carter, how can I assist you today?
assistant
I just want to cancel my reservation due to some health issues.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for being hold, we did not find any reservation on your specified name.
assistant
Ok, not an issue. Thanks for providing information.
user
Thank you for connecting with our service.
assistant