Hello.
user
Hello, how can I help you?
assistant
I am Jessica Clark. I need to change my previous reservation due to some issues in my office. Could you please help me in doing that?
user
Sure, please wait a while.
assistant
Ok.
user
Thank you for being patient. Unfortunately, we didn't found any reservation matching your name.
assistant
No problem, thank you for your information.
user
Thank you for consulting us.
assistant