Hello.
user
Hello, how can I aid you?
assistant
My name is Betty Carter. I want to cancel my recent reservation which I have done due to some personal issue, can you help with it?
user
Sure, give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, that's fine for me.
user
Thank you for choosing us.
assistant