Hello.
user
Hello. How may I aid you?
assistant
Can you please help me to cancel the ticket? Because I have cancelled the trip.
user
Sure, I will help you with the cancellation of flight reservation. Please wait.
assistant
Thank you for accepting my request.
user
I have searched online but I could not find your flight reservation to cancel it. May I know your name please?
assistant
It's ok, not a problem with that. My name is Donald Mitchell.
user
Thank you.
assistant
Thank you for your help.
user