Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Emma Wilson here.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant