Hello, I am Jack Perez.
user
Hello, how may I help you today?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting. Sorry there is no reservation found on your name.
assistant
Ok, no issues.
user
Thanks for connecting with us.
assistant
Thanks for your information.
user
Wish you a great day.
assistant
Thank you.
user