Hi.
user
Hello, how can I help you?
assistant
I have made a reservation earlier to visit Kerry Park but due to heavy rain it got postponed as of now, so I want to change my reservation. Can you help me with that?
user
Sure, may I know your name please?
assistant
My name is Sarah Brown.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you.
assistant