Hello, I am Kathleen Perez.
user
Hello, how may I aid you?
assistant
Due to some health issues I want to change my existing reservation, can you please help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for your information.
user