Hello.
user
Hello. How can I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am glad to help you with your concern. Can you please help me with your name to check with the status?
assistant
My name is Michael Thomas.
user
Please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting.
assistant
My pleasure.
user
Michael Thomas, regret to inform that there is no active reservation found in our database to change.
assistant
Anyway, thanks for the information.
user
Thank you for connecting with us.
assistant