Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, may I know your name?
assistant
Sure, Joseph Hall here.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
No issues, thank you for the information.
user
Thank you for reaching our service.
assistant