Hello.
user
Hello. How can I help you?
assistant
I am Michael Hall. As my plan to go for holiday trip got postponed, I want to cancel my recent reservation.Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting. Sorry Michael, There is no active reservation on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you.
assistant