Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, please wait for a while.
assistant
Sure, my name is Brenda Williams. I will wait for your response.
user
Ok. Thanks for waiting ans sorry, we regret to inform you that there is no active reservation found with your name in our records.
assistant
Ok, thanks for your service.
user
My pleasure.
assistant