Hi.
user
Hello, how may I serve you today?
assistant
I need to change my reservation, can you help me?
user
Sure, please share me your good name.
assistant
I am Jack Perez.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for opting us.
assistant