Hello.
user
Hello. How may I help you?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Ok, may I know your name to check your reservation?
assistant
Sure, my name is Michelle Green.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for reaching us, have a good day.
assistant