Hello.
user
Hello.
assistant
I am Alexander Scott.
user
How may I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Sure, take your time.
user
Sorry, there is no reservation on your name.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant