Hello.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I would like to change my plan to visit Boston to another day.
user
It's ok fine.
assistant
Can you please help me in changing the existing reservation?
user
Sure, I will help you. Please give me a moment, I will check existing details. May I know your good name for checking?
assistant
My name is Amy White.
user
Sorry Amy, no reservation has found under your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your help.
user
You are welcome. Have a good day.
assistant