Hello, I am Cynthia Young.
user
Hello, how may I assist you?
assistant
Due to any emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please hold on.
assistant
OK.
user
We have found a reservation on your name. Shall I cancel it?
assistant
No problem, thank you for the information.
user
Your cancellation is done.
assistant
Thank you.
user
Thank you for reaching us, have a nice day.
assistant