Hello.
user
Hello, do you need any help from us?
assistant
Laura Hall here. I would like change my recent reservation as my exams postponed to next week, can you please help me with that?
user
Sure, please allow me a moment.
assistant
Thank you for accepting my request. Sure, take your time.
user
Hall, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok, no problem. Thank you for checking out.
user
You are welcome, have a great day.
assistant