Hi,.
user
Hello, how could I aid you today?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Can you help me with the cancellation?
user
Please wait for a while.
assistant
Sure.
user
To proceed further, may I know your name please?
assistant
Anna Collins, is my name.
user
Sorry to inform, there is no reservation found with your given name.
assistant
Ok, thanks for your kind information.
user
Thank you for availing us.
assistant