Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation because I want to stay for some more days at my grandfather's place. Can you please help me with changing my reservation?
user
Sure, may I know your name?
assistant
My name is Ronald Robinson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant