Hi.
user
Hello. How can I aid you today?
assistant
I would like to cancel my recent reservation, can you please help me?
user
Ok, I am here to help you with that. May I know your good name?
assistant
Helen Allen.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name in our database.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant