Hi.
user
Hello, how may I help you for the day?
assistant
I want to change my existing reservation due to postpone of my board meeting so, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Donald White.
user
Please wait for a while.
assistant
Sure.
user
Sorry we did not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant