Hi.
user
Hello, how can I help you?
assistant
Kevin Harris here.
user
Yes, Kevin.
assistant
Can you help me in changing my reservation?
user
Sure, please be on hold.
assistant
Ok.
user
I have searched for your reservation, but there is no reservation found active on your name.
assistant
No issues, thank you for the information.
user
Welcome, thank you for choosing us.
assistant