Hello. I am Alexander Lewis.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you out. Please allow me a moment to check previous reservation on your name.
assistant
Ok, take your own time.
user
Sorry Alexander Lewis, there is no active reservation on your name in our reservation list.
assistant
That's ok. Anyways, thank you.
user
Thank you for your information.
assistant