Hello.
user
Hello.
assistant
Robert Davis here.
user
How may I assist you?
assistant
Due to some personal reason, I want to cancel my ticket. Can you do this for me?
user
Please wait a moment, I will check your reservation to cancel it.
assistant
Sure.
user
There is no reservation found under name Robert Davis.
assistant
It's fine. Anyway, thank you for your help.
user
Thanks for approaching us.
assistant