Hello.
user
Hello. How may I help you today?
assistant
Can you please help me to cancel my previous reservation?
user
Ok, I am here to help you with that.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
My name is Benjamin Robinson.
user
Ok, please wait for a minute.
assistant
Sure, I can wait for your reply.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
It's ok, not a problem with that. Thank you for spending your time.
user
Thank you for reaching us.
assistant