Hello.
user
Hello, how may I assist you for the day?
assistant
Due to some technical issues, I want to cancel my recent reservation. Will you help me in that?
user
Sure, we are here to help you. May I know your name please?
assistant
Sure, my name is Ashley Lopez.
user
Ok, please be on hold for some time.
assistant
Sure.
user
We found a reservation on your name. Shall I proceed with cancellation?
assistant
Please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for approaching us.
assistant