Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name?
assistant
Susan King here.
user
Ok, please wait.
assistant
Ok.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
That's Fine, Thank you for the information.
user
Most welcome.
assistant