Hi,.
user
Hello, how can I render you today?
assistant
As there is a sudden change in climate at my destination, I want to change my existing reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Joseph Hall.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant