Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation because my friend met with an accident. Can you book a flight for me?
user
Sure, we are here to help you. May I know your good name please?
assistant
I am Stephanie Carter.
user
Ok, please wait I will check the reservation on your name and get back to you.
assistant
OK.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
Thank you.
user
Thank you for reaching us. Have a nice day.
assistant