Hello.
user
Hello.
assistant
I am Frank Mitchell.
user
How may I assist you today?
assistant
Can you please help me to change the travel dates in the past ticket? Because the planned trip is postponed.
user
ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there are no active reservations to change the travel dates.
assistant
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
user
Thank you for reaching our service.
assistant
You are welcome.
user