Hello.
user
Hello. How may I aid you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
I am Kimberly Parker.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for approaching us, have a great day.
assistant