Hello.
user
Hello. How can I render you at this moment?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, please provide your good name?
assistant
Kenneth Thompson here.
user
Ok,  wait for couple of minutes.
assistant
Sure.
user
There is no existing reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for availing us.
assistant