Hello.
user
Hello, how may I serve you today?
assistant
Can you cancel my recent reservation which I have done?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, I am Emma Phillips.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
It's ok, thanks for checking.
user
Thank you for opting us.
assistant