Hello, I am Rachel King.
user
Hello, How can I be your helping hand the day?
assistant
Due to bad weather condition, I want to cancel my reservation ticket. Can you help me out in this?
user
Sure, I am here to help you. Please wait for a minute, I will be right back.
assistant
Sure.
user
Thanks for being patient. We did not find any reservation with your name to cancel the reservation.
assistant
It's ok, not a problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user