Hello, Katherine Collins here.
user
Hello Collins, how may I help you today?
assistant
I am planning to go on a short trip to Charlotte, NC - CLT, can you please help me to book a flight from San Francisco, CA - SFO?
user
Sure Collins, can you please mention with your dates of travel?
assistant
I will start on 05/31 and return back on 06/02.
user
Please wait for a mean while.
assistant
Sure.
user
I found a flight with the connecting flight of fare 100 and the airline is Southwest, are you ok with this booking?
assistant
Please proceed.
user
Ok, your ticket has been reserved with the flight number 1020.
assistant
Thank you for your help.
user
You are welcome, have a safe journey.
assistant