Hi.
user
Hello. Welcome to Austin airline agency. How can I assist you today?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
May I know your name please?
assistant
Myself Donald Garcia.
user
Please give me a moment.
assistant
Ok.
user
Unfortunately, there is no reservation found under your name.
assistant
It's ok, thank you for your services.
user
Welcome, have a great day.
assistant