Hello.
user
Hello, how may I assist you?
assistant
I am Gary Edwards. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, I will help you out. Please allow me a moment to check the previous reservation on your name.
assistant
Sure.
user
Sorry Gary, no reservation found on your name in our data.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for reaching us.
assistant