Hello.
user
Hello, how may I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name? Ok, please wait a minute.
assistant
My name is Joseph Brown.
user
Joseph, we are regret to inform you that but there is no active reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
It's ok. Thank you.
assistant