Hello.
user
Hi,. How can I help you?
assistant
I need to cancel my recent reservation due to some personal reason. Can you cancel my reservation?
user
OK,may I know your good name?
assistant
Thomas Hill is my name.
user
Give me a minute.
assistant
Sure.
user
Sorry to say no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your information.
user