Hello.
user
Hello, how can I help you?
assistant
Anna Thompson here. I just want to change my existing reservation, due to some personal work. Can you help with that?
user
Sure, I am here to assist you. Please wait for a while.
assistant
Ok,sure.
user
Thank you for waiting, There was no reservation found on your name to change it.
assistant
Ok,that's fine for me. I will choose an alternative.
user
Ok, Thank you for choosing us.
assistant
Thank you.
user
Have a nice day.
assistant