Hello, I am Catherine Smith.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to my exam scheduled has been postponed, can you please help me with that?
user
Sure, please hold on a moment.
assistant
Ok.
user
Thanks for holding on, no flight reservation found with your given name.
assistant
Ok, no issues.
user
Thank you for connecting with us.
assistant
Thanks for your information.
user