Hello.
user
Hello. How may I help you?
assistant
I made a reservation earlier to visit Dallas but due to some issues it has been postponed. Can you help me in changing my reservation?
user
Sure, I am ready to help you. May I know your name?
assistant
Thank you. I am Ruth Hall.
user
Sorry, there are no reservation found on your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for choosing us.
assistant