Hello.
user
Hello, how may I help you?
assistant
Myself Gary Edwards, I am willing to cancel my recent reservation. Can you please help me in cancelling the reservation?
user
Sure, I can help you.
assistant
Sure, I will wait for your response.
user
Sorry Gary, there is no active reservation found with your name in our records.
assistant
Not a big problem, anyway thank you for kind information.
user
Most welcome.
assistant