Hello, I am Charles Evans.
user
Hello Charles Evans. How may I best serve you today?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me with that?
user
Sure, I am here to help you. Please wait for a moment, I will check our data base and revert to you.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on Charles Evans name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for opting us.
assistant