Hello.
user
Hello.
assistant
I am Carolyn Wright.
user
How can I aid you at this moment?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am glad to help you in modifying your reservation.
assistant
Thank you.
user
Please allow me a moment to check your previous reservation status.
assistant
Sure, take your time.
user
Thank you for your patience. Sorry Wright, there is no reservation found under your name in our records.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user
You are welcome, have a nice day.
assistant