Hi.
user
Hello. How may I bore you today?
assistant
I want to cancel my recent reservation, which I have done with my name.
user
Sure, I will help you with that, I need your name to check the reservation details.
assistant
Sure, my name is Deborah Adams.
user
Deborah Adams, I could not find any reservation with your name in our database.
assistant
It's ok, thanks for your information.
user
Thanks for your choosing us.
assistant