Hello.
user
Hello.
assistant
I am Donald Allen.
user
Allen, how may I help you?
assistant
Can you please help me by cancelling my recent reservation?
user
Sure, please give me a moment.
assistant
Sure, take your own time.
user
Sorry, no reservation is found by your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant