Hello.
user
Hello. How may I guide you today?
assistant
I want to cancel my reservation, because my trip cancel due to exams in my college so can you please cancel my reservation?
user
Sure, I am glad to help you.
assistant
Thanks.
user
Can you please provide your name to check your previous reservation?
assistant
Sure, my name is Amanda Garcia.
user
Please be on hold to check.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your information.
user
Welcome.
assistant