Hi.
user
Hello.
assistant
I am Kimberly Hall.
user
Hall, how may I help you?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation.
user
Sure Hall, I will help you with that. Let me check your reservation status in our database.
assistant
Ok.
user
Hall, sorry for inconvenience no reservation is found on your name in our database.
assistant
That's ok, thank you for your help.
user
You are welcome, thank you Hall for approaching us.
assistant