Hello.
user
Hello, how can I help you today?
assistant
Due to some personal work, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, may I know your good name?
assistant
Sure, I am Jennifer Smith.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok. Thank you for your service.
user
Thank you for opting us.
assistant