Hello.
user
Hello.
assistant
I am Anna Brown.
user
How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Anna, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant