Hello.
user
Hello. How may I amend you?
assistant
My name is Ryan Anderson.
user
Yes Ryan.
assistant
Due to some personal problems, I would like to postpone my trip. Can you help me in changing my existing reservation?
user
Sure, I will help you, please hold on for a moment to check your reservation status.
assistant
Ok.
user
Ryan, I did not find any reservation with your name in my database. Thank you for reaching us.
assistant
Its ok, thank you for the information.
user