Hi.
user
Hello. How can I assist you today?
assistant
I need to cancel my ticket, can you help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
I am Ronald Thompson.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
We found a reservation under your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant