Hello.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I request for this cancellation. Will you aid me to cancel my recent reservation on the name of Kathleen Garcia?
user
Sure, I will help you. Wait a minute.
assistant
Thanks. Sure.
user
Sorry, we could not find any reservation on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant