Hello.
user
Hello, how may I help you?
assistant
Myself Margaret Thompson. I just want to change my existing reservation, can you help me for that.
user
Sure, can you give me a moment, I will check with my database.
assistant
Ok.
user
Sorry, there is no active reservation found on your name.
assistant
Ok, that's fine. Thank you for your services.
user
Thank you for reaching us.
assistant