Hello,.
user
Hello, how may I assist you today?
assistant
I am Richard Thomas. I want to change my existing reservation as my political interaction with people got postponed due to some disturbances. Can you please help me with that?
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant