Hello.
user
Hello, how may I render you?
assistant
I am Dennis Hernandez. I would like to cancel my recent reservation, due to prepone of my seminar. Can you please help me with cancellation?
user
Sure, I will help you. Please stand by.
assistant
Sure.
user
Thanks for waiting, no reservation found on your name.
assistant
Ok, no issues at all. Thank you for your information.
user
Thank you for choosing us.
assistant