Hello.
user
Hello. How can I help you today?
assistant
I just want to cancel my recent reservation, due to my trip has been cancelled. Can you please help me with cancellation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Sure, Stephen Garcia is my name.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
There is no active reservation found on your name in our database to cancel.
assistant
Ok, thanks for your help.
user
Most welcome, thank you for reaching us. have a great day.
assistant