Hello, Sharon Roberts here.
user
Hello, Sharon. How can I assist you today?
assistant
Can you help me to change my reservation? Actually, I want to meet my friend in New York for that I reserved my ticket before one month back, but suddenly I had a another work at that time.
user
Sure, I can help you with that. Please allow me a moment to check for the previous reservation with your name.
assistant
Sure, take your own time.
user
Your patience is greatly appreciated. Sharon, there is no reservation found under your name.
assistant
Thanks for checking.
user
You are welcome. Thank you for contacting us.
assistant