Hello.
user
Hello, how can I assist you?
assistant
My name is Michael Roberts. Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
user
Sure, please wait for a moment.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for choosing us.
assistant