Hello.
user
Hello. How can I help you today?
assistant
Can you please change my existing reservation as my plan to attend a meeting got postponed?
user
Sure, I am here to help you with that. May I know your name  please?
assistant
I am Steven Baker.
user
Please wait for a  moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
There is no active reservation found on your name in our reservation list to change it.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for the information.
user