Hello.
user
Hello. How may I help you?
assistant
Actually, my planning for a trip is at Denver but I want to change my reservation because of heavy floods, can you please help me in this intent?
user
Sure, I will help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Rachel Robinson.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sure. Sorry, there are no reservations found on this name.
assistant
That's ok, I will try with the another booking agency.
user
Thank you for reaching us.
assistant