Hello. I am Janet Lee.
user
Hello, how can I amend you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure. Please wait for a moment, I will check your reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
No issues. Thank you.
user
Thank you for availing us.
assistant