Hello.
user
Hello, how can I support you today?
assistant
I am Margaret Scott. I want to change my existing reservation due to sudden change in my trip dates. Can you please help me with this?
user
Sure, I am here to help you. Please hold on.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant