Hi, I am Angela Roberts.
user
Hello, how can I assist you now?
assistant
Owing to an emergency, my planned trip to Washington got cancelled.
user
Sure, we are glad to help you.
assistant
So I request you to cancel my existing reservation.
user
Ok, Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that no reservation was found based on your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for choosing us.
assistant