Hello.
user
Hello, how can I help you out?
assistant
Can you please help me in cancelling my reservation, as my health is not good?
user
Sure, we are glad to help you. Can I have your good name?
assistant
Thank you for the response, my name is Timothy Martinez.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant