Hello.
user
Hello, how may I serve you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, may I know your good name?
assistant
Myself Kenneth Brown.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for visiting us, we hope see you again.
assistant
Thank you.
user