Hello, Andrew Lewis here.
user
Hello, how may I help you?
assistant
I heard that there is cyclone threat in New York, so I want to cancel my recent reservation. Can you please help me with this?
user
Andrew, please wait for a moment.
assistant
Sure.
user
Sorry Andrew, there is no reservation found on your name to cancel your recently done reservation.
assistant
No issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user