Hello.
user
Hello, how may I aid you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to change an existing reservation?
user
Sure, may I know your good name?
assistant
My good name is Brain Smith.
user
Please wait for a minute, I will revert to you with current status.
assistant
Sure.
user
Unfortunately, there is no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant