Hello, I am Sharon Moore.
user
Hello, how may I assist you?
assistant
I have planned a adventures trip with my friend's but unfortunately my trip got postponed. Can you help me in changing my existing resevation?
user
Please wait for a while.
assistant
Ok.
user
I regret, no reservation exists by name Sharon Moore.
assistant
That's alright, not an issue.
user
Thanks.
assistant
Thank you for your information.
user