Hi.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me out?
user
Sure, may I know your name for checking?
assistant
Ok, my name is Debra Perez.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant