Hello.
user
Hello. How may I help you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, please provide your name to check your reservation.
assistant
Sure, my name is Shirley Jones.
user
Please wait a moment, let me check.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found under your name to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for choosing us.
assistant