Hello.
user
Hello. How may I help you today?
assistant
Can you please assist me with flight ticket changing process that I am unable to travel the trip?
user
Sure, I am here to help you with that.
assistant
Thank you so much.
user
May I know your name?
assistant
My name is Betty Roberts.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's alright, thank you for checking my reservation status.
user
Thank you for reaching us. Have a nice day.
assistant
Welcome.
user