Hello, Robert Thomas here.
user
Hello, Robert. How can I help you today?
assistant
My plan to visit a function is postponed as of now, so could you please help me to change my reservation?
user
Sure. Let me check with your details.
assistant
Ok.
user
Robert, there is no reservation found under your name. May I help you with anything else?
assistant
Ok, thank you for the information. No, thank you.
user
Thank you for contacting us. Have a nice day.
assistant