Hello.
user
Hello, how may I be of your assistance?
assistant
I am Debra Garcia. I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?
user
Sure, please wait for a minute.
assistant
Ok.
user
I am sorry to inform that there is no reservation found with your name.
assistant
Ok, no worries. Thanks for your service.
user
Thanks for availing us.
assistant