Hello.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation due to some health issue. Can you please help me in that?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself Helen Evans.
user
Sorry , here I didn't found any reservation on your name in our database to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant