Hello.
user
Hello, how can I assist you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with that?
user
Sure, I can help you with that.
assistant
Thank you for accepting my request.
user
Can I have your name to check your reservation?
assistant
My name is Dorothy Jackson.
user
Please wait for some time, I will check your reservation status and revert to you.
assistant
Sure.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us, hope to serve to again.
assistant