Hello.
user
Hello. How can I help you today?
assistant
Suddenly, I am fallen sick. So I want to cancel my reservation. Can you please help me with it?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
Melissa Phillips here.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our reservation list to cancel it.
assistant
Ok, not an issue. Thank you.
user
Most welcome, thank you for contacting us. Have a great day.
assistant