Hi.
user
Hello, how may I aid you?
assistant
Can you please help me to cancel my reservation as my holidays plan got cancelled?
user
Sure, will you please provide your name?
assistant
I am Gregory Thomas.
user
Can you please wait a minute?
assistant
Sure, take your time.
user
There was no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant