Hello.
user
Hello, how may I oblige you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I am here to help you. May I know your good name please?
assistant
Anthony Davis here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant