Hi,.
user
Hello, how may I best oblige you today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Stephanie Moore.
user
Please wait for sometime to examine the reservation list.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name in our database.
assistant
Thanks.
user
Thank you for opting us.
assistant