Hello. I am Charles Nelson.
user
Hello, how may I assist you? Nice to meet you, Nelson.
assistant
I am an event organiser and we were planned to do an event, but suddenly it got cancelled, so I would like to cancel my plane ticket. Can you help me?
user
Nelson, please wait for a moment to check that there is any reservation is there on your name.
assistant
Ok.
user
Sorry Nelson, there is no reservation found on your name to cancel your reservation.
assistant
Oh! Ok fine, no problem. Thank you for searching.
user
You are welcome.
assistant