Hello.
user
Hello, how may I abet you?
assistant
I want to cancel my recent reservation due to heavy snow fall from couple of days. Can you help me with cancelling my reservation?
user
Sure, I am here to help you. May I know your good name to check the reservation status.
assistant
Brandon Moore is my name.
user
Please wait.
assistant
Sure, I will wait.
user
Thank you for being on hold. We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancel it?
assistant
Yes, please cancel my reservation.
user
Your ticket has been cancelled.
assistant
Thanks for your help in cancelling my reservation.
user
Thank you for opting us.
assistant