Hi.
user
Hello, how may I amend you?
assistant
I am Carolyn Baker. I would like to change my reservation due to sudden change in my plan for a trip.
user
Sure, I will help you with changing. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Fine, thanks for the information.
user
Thank you for connecting with us.
assistant