Hello, I am Jennifer Baker.
user
Hello, Jennifer. Hope you are doing well.How can I guide for a day?
assistant
Due to heavy rainfall my business trip was postponed. Could you please help me with changing my existing reservation?
user
Sure, I will help you about it. Before, let me check is there any reservation available on your name.
assistant
Ok.
user
Sorry, in our database there no particular reservation on your name to change. I think your reservation is not confirmed.
assistant
No issues, Thank you for the information.
user
Thank you for contacting us.
assistant