Hello.
user
Hello, how may I serve you at this moment?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Christopher Jones.
user
Sorry we did not find any reservation on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant