Hi,.
user
Hello, how can I aid you today?
assistant
Please cancel my reservation reserved on my name earlier, due to heavy rainfall from coupe of days. Can you help me with that?
user
Sure, may I know your name please?
assistant
Patricia Davis, is my name.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure, take your own time.
user
Sorry, there was no reservation found with your name to cancel it.
assistant
Ok, not a problem at all. Thanks for the information.
user
Thank you for opting us.
assistant