Hello.
user
Hello. How could I aid you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Myself Eric Brown.
user
Please wait a moment.
assistant
Ok, I will wait.
user
We found a reservation with your given name. Shall I proceed for cancellation?
assistant
Sure, you can proceed with the cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for helping me.
user
Thank you for communicating with us.
assistant