Hello. I am Dennis Thomas.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to sudden demise of my great grandmother.
user
Please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, sorry to say that, no reservation was found with your name.
assistant
Thank you for response.
user
Thank you for choosing us.
assistant