Hello. I am Angela Thompson.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to heavy rainfall, can you please help me?
user
Sure, I can help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant