Hello.
user
 Hello, How exactly I can serve you the best today?
assistant
Can you please assist me in cancelling my reservation as the party which I planned to go got postponed?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
I am Robert Perez.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant