Hello,. I am Debra Perez.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to postpone of my exams. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found with your name.
assistant
Ok, thanks for your kind response.
user
Thank you for picking us.
assistant