Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
I am here to help you, please be on hold for some time.
assistant
Sure, I will wait.
user
There is no reservation found on your name to change it. May I know your name for the documentation purpose?
assistant
Sure, my name is Debra Wright. Ok, that's fine. Thank you.
user
Thanks for choosing us.
assistant