Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your good name for further checking?
assistant
Ok, my name is Sarah Lee.
user
Please wait for a moment.
assistant
Ok, Sure.
user
Sorry Sarah Lee, there is no reservation found as per your name in our database.
assistant
Ok, not a problem. Thank you for your help.
user
Thank you for reaching us with a query.
assistant