Hello.
user
Hello, what sort of help are you seeking from us?
assistant
 I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Myself Jennifer Green.
user
Ok, Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you.
user
Thanks for approaching us, have a nice day.
assistant