Hello.
user
Hello. How may I guide you today?
assistant
Will you help me in changing my recent reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
May I know your good name to check your reservation status?
assistant
Cynthia Thompson here.
user
Ok, please be on hold for a while.
assistant
Sure.
user
Sorry to inform you that, we have not found any active reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant