Hello.
user
Hello. How can I assist you?
assistant
I am planning to cancel my resent reservation, due to health problem.Can you please help me out to cancel my reservation?
user
Sure, can I know your name for checking the details?
assistant
I am Mark Walker.
user
Please give me a minute.
assistant
Sure, take your own time.
user
I found your reservation, shall I cancel it?
assistant
Sure.
user
Your reservation has been cancelled successfully.
assistant
That's great, thank you for your help.
user
You are welcome.
assistant