Hi.
user
Hello, how may I help you today?
assistant
I just want to change my existing reservation, due to sudden demise of my grand mother.
user
Sure, I am here to help you. May I know your name please?
assistant
Edward Green is my name.
user
Ok, please wait for a mean while.
assistant
Ok.
user
There is a reservation found under your name to change it, can you please help me with your dates of journey?
assistant
My trip dates will be July 28 to July 30.
user
Ok, can you please mention with your respective airport code of journey?
assistant
My airport codes will be SEA to CLT.
user
Do you have any other requirements please?
assistant
I want connected flight.
user
Ok, please wait for a mean while.
assistant
Ok.
user
I found a connecting flight of fare 100 with the Southwest airline, shall I proceed with this booking?
assistant
Please proceed.
user
Ok, your booking is done with the flight number 1016, your depart time is at 5:00 hours and return will be at 7:00 hours.
assistant
Thank you.
user
You are welcome, have a safe journey.
assistant