Hi.
user
Hello.
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I will help you in amending the reservation. Please provide me the name to check for the status.
assistant
I am Jerry Thompson.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting.
assistant
That's ok.
user
We are sorry to inform you that, we did not find any reservation on your name in our database to amend it.
assistant
That's ok. Thank you for your service.
user
Thank you for reaching us.
assistant