Hello, I am Elizabeth Turner.
user
Hello, How can I assist you?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for holding on, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your kind information.
user
Thanks for opting us, hope to serve you again.
assistant