Hello.
user
Hello. How may I guide you today?
assistant
I am Joseph Lee. I would like to cancel my existing flight ticket that has been booked earlier this week. Could you please help me in cancelling my flight ticket?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, please take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for contacting us, have a great day.
assistant