Hello.
user
Hello.
assistant
Rachel Martin here.
user
Rachel, how may I guide you?
assistant
Actually I booked a ticket to MSP for a interview, but due to a medical problem I'm unable to attend. Could you help me in changing my reservation to other planned dates?
user
Hold on for a moment, let me check.
assistant
Ok.
user
Rachel, I am sorry to inform you that there are no existing reservations with your name.
assistant
No problem. Thank you for your time.
user
Thank you, have a good day.
assistant