Hi, I am Karen Nelson.
user
Hello, Please let me know, How can I be of your service?
assistant
Can you please help me with booking a flight ticket from ORD to CLT?
user
Sure, I need to know your travelling dates of your journey. Can you provide them?
assistant
Sure, my travel dates are 08/13 and 08/15.
user
Which type of flight do you prefer i.e., either connecting flight or a direct flight?
assistant
I prefer a connecting flight.
user
Ok, please hold on.
assistant
Ok.
user
Sorry Karen Nelson, we could not provide you the flight on your travel dates, due to the runway problem at your destination.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for choosing us.
assistant