Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change my existing reservation?
user
Sure, I will help you. Could you please let me know your name?
assistant
I am Jonathan Jones.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
You are welcome and thank you for choosing us.
assistant