Hello.
user
Hello. How may I help you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, may I know your name?
assistant
My name is Scott Walker.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
I have found your reservation and your reservation is successfully cancelled.
assistant
Thank you for your help.
user
Most welcome.
assistant