Hello.
user
Hello, How can I assist you?
assistant
Help me to cancel my previous flight reservation. As I modified my travelling dates.
user
Sure, May I know your name?
assistant
Thanks for accepting my request. Melissa Adams here.
user
Please wait a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No issues. Thanks for checking.
user
Thank you for availing us.
assistant