Hi.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Betty Allen.
user
Sorry Betty Allen, there is no active reservation on your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant