Hello, Kimberly Collins here.
user
Hello. How can i assist you?
assistant
Due to emergency meeting, I am not able to attend for the destination. So, I want to cancel my recent reservation.
user
Give me some time to check the availability.
assistant
Ok.
user
Thank you for being so patient. Your ticket has successfully cancelled.
assistant
Thanks for your service.
user
Thank you for choosing us! Have a nice day.
assistant