Hello. I am Kimberly King.
user
Hello. How may I provide assistance for you?
assistant
I want to cancel my reservation due to heavy rainfall at my place. Can you aid me?
user
Sure, please hold on.
assistant
Sure.
user
Thank you for your time.
assistant
Thank you for information.
user
We have found a reservation on your name, I have cancelled it.
assistant
Ok, thank you.
user
Thank you for reaching us, have a good day.
assistant