Hi.
user
Hello, how may I assist you?
assistant
As my seminar was canceled, I also wants to cancel my recent reservation.
user
Ok, I can help you with that. May I know your name?
assistant
Sure, I am David Wilson.
user
Please wait a minute. I will check the status.
assistant
Ok.
user
Thanks for your patience. There was no reservation found on your name.
assistant
Fine, thank you for your information.
user
Thank you for choosing us.
assistant