Hello.
user
Hello, how may I aid you?
assistant
I need to change my recent ticket, can you please help me to change the travel dates in the ticket?
user
Sure, may I know your name?
assistant
Thank you. My name is Cynthia Mitchell.
user
Wait a minute.
assistant
Ok, take your time.
user
We could not find any reservation on your name.
assistant
Oh! It is sad to hear from your end. Anyways thank you for checking my ticket status and for the information.
user
Thank you for choosing us.
assistant