Hello.
user
Hello.
assistant
John Roberts here.
user
How may I support you for the day?
assistant
Due to sudden changes, my exams has been preponed. can you please help me to change my reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, I hardly tried to find a reservation on your name, but there is no reservation.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant