Hi,.
user
Hello,.
assistant
I am Kenneth Phillips.
user
How can I assist you today?
assistant
Please change my existing reservation, owing to an emergency.
user
Sure, we will help you in changing your reservation. Please, wait for a while.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name Kenneth Phillips.
assistant
Thanks for your assistance.
user
Thank you for reaching us.
assistant