Hi.
user
Hello. How may I assist you today?
assistant
Benjamin Wright here. I need your assistance in changing my recent reservation can you please help me with it?
user
Please wait a moment, let me check with the details.
assistant
Sure.
user
Thank you for waiting. Sorry, there are no active reservations to change your trip.
assistant
That's ok, thank you for your effort.
user
Thank you for reaching our service.
assistant