Hello.
user
Hello. How can I help you today?
assistant
I am Karen Roberts, want to alter my recent reservation because I made my booking with wrong travelling dates. Please help me out with that.
user
Sure, give me a minute.
assistant
Ok.
user
Sorry Roberts, there is no reservation find on your name.
assistant
It's ok, not an issue. Anyway, thank you for your help.
user
You are welcome.
assistant