Hi.
user
Hello. How can I help you at this moment?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Sure, my name is William Martin.
user
Ok, please wait a moment, I will check your reservation status.
assistant
Sure, I'll wait.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us, have a nice day.
assistant