Hello.
user
Hello.
assistant
Myself Sharon Lopez.
user
How can I help you Sharon Lopez?
assistant
Owing for an emergency I would like to cancel my recent reservation, can you please help me?
user
Sure, wait a moment please.
assistant
Take your time.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you for checking.
user
Thank you for approaching us.
assistant