Hello.
user
Hello, how may I assist you?
assistant
This is Matthew Clark. I want to cancel my recent reservation due to prepone of my external exams.Can you please me in that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check the reservation list and get back to you.
assistant
Ok.
user
There is no reservation on your name.
assistant
Not an issue. Thank you for your service.
user
Thank you.
assistant