Hello.
user
Hello. What can I do for you?
assistant
I would like to cancel my recent reservation due to emergency work my golf event has been cancelled.
user
Can you please provide your name to check the active reservation under your name?
assistant
Ok, I am Rebecca Phillips.
user
Sorry for the inconvenience, it might not be done proper reservation by our agent. There is no active reservation under your name.
assistant
Yes, it might be the problem. Anyway thank you for the information.
user
Thank you for opting our service, hope our service service you better.
assistant