Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, as my grand mother's health is not good. Can you please help me out with it?
user
Yes, I am here to help you. May I know your name please?
assistant
Thanks for the response. My name is Shirley Thompson.
user
Ok, please wait a minute.
assistant
Ok,sure.
user
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
assistant
Thank you for the help.
user
Thank you for reaching us, have a nice day.
assistant