Hello.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, may I know your name to proceed?
assistant
Myself Emma Harris.
user
Please wait for a moment to check your details. Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant