Hello.
user
Hello. How can I assist you for the day?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you with that cancel reservation.
assistant
Thanks.
user
May I know your name please?
assistant
My name is Dorothy Thomas.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting.
assistant
My pleasure.
user
There is no active reservation found on your name in our database to cancel it.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a great day.
assistant