Hi.
user
Hello. How can I help you?
assistant
Unfortunately, I would like to travel for Denver but because of heavy floods, I want to cancel it, can you please help me in this condition?
user
Sure, I can help you in that. Can you please let me know your good name?
assistant
Ok, my name is Ronald Brown.
user
Brown, there is no reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you for your valuable time.
user
Thank you so much for choosing us.
assistant