Hello.
user
Hello, how may I help you?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, can I know your name?
assistant
Ticket was reserved on the name Steven Johnson.
user
Please hold on a moment.
assistant
Take your time.
user
We found your reservation and cancelled successfully.
assistant
Thank you for the support.
user
Thank you for reaching us.
assistant