Hello.
user
Hello, how can I oblige you today?
assistant
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
user
Sure, please share your good name?
assistant
Betty Johnson here.
user
Please hold a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is a reservation found on your name, it has been cancelled successfully.
assistant
Thank you for helping me.
user
Thank you.
assistant