Hello.
user
Hello, how can I assist you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, I am George Lee.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Ok. Thank you for your service.
user
Thank you for reaching us.
assistant