Hello, Thomas Robinson here.
user
Hello Thomas Robinson, how may I aid you?
assistant
Mr.President has cancelled my appointment due to security issues. So I have cancelled my journey. Please help me by cancelling my flight ticket.
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, please take your time.
user
Sorry, no reservation is available by your name.
assistant
That's ok. Thanks for your time.
user
Thank you for contacting us.
assistant
You are welcome.
user