Hi, I am George White.
user
Hello. How might I help you?
assistant
Due to serious health issue, I am unable to attend my cousins wedding.
user
OK.
assistant
Could you please help me out to cancel my recent reservation?
user
Sure. Give me a minute for cancelling your reservation.
assistant
Sure.
user
Thank you for being patient. Sorry for inconvenience, no flight has been found on your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for choosing our service.
assistant