Hello.
user
Hello. How may I assist you today?
assistant
I am Benjamin Taylor, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure, I will try to help you to cancel your recent reservation, please wait for a minute.
assistant
Sure.
user
I could not find any reservation with your name in our database.
assistant
It's ok, thank you for your help.
user
My pleasure.
assistant