Hi.
user
Hello, how may I aid you?
assistant
James Moore here. Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Ok, sure.
assistant
Ok.
user
Please wait a minute.
assistant
Sure.
user
Sorry James, there is no reservation found with your name.
assistant
That's ok, thank you for your help.
user
Welcome.
assistant