Hello, I am Matthew Hall.
user
Hello, how may I help you?
assistant
I need to fly from PHL to SFO to meet my parents, can you please help me to book a flight ticket?
user
Sure, may I know your travelling dates?
assistant
My journey dates are 12/22 to 12/24.
user
Please wait for a minute, I will get back to you with flight details.
assistant
Sure.
user
We found a flight with number 1008 and its a direct flight. Shall I proceed?
assistant
No, do not proceed. I need a connecting flight.
user
Thanks for reaching us.
assistant
Thank you for your information.
user