Hi.
user
Hello, how can I be your helping hand today?
assistant
I am planning to change my reservation, help me in that?
user
Sure, I am here to help you out with that. For that I need to know your name. Can you please provide me?
assistant
I am Catherine Brown.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
Thanks for remaining so positive, we are sorry to say that there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thanks for choosing us, have a good day.
assistant