Hello.
user
Hello, how may I aid you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are happy to help you.
assistant
Thanks.
user
For changing, we need your good name. Please provide it.
assistant
I am Nicole Young.
user
Sorry to say that, there are no active reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant