Hi.
user
Hello, how may I assist you now?
assistant
Please help me to change my recent reservation.
user
Ok, may I know your name to check with your reservation status?
assistant
I am Pamela Baker.
user
Ok, please be on hold for a while.
assistant
Ok.
user
Pamela Baker, there is no reservation available by your name.
assistant
Ok, Thank you for your help.
user
Thank you for choosing our services.
assistant