Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation, can you help me?
user
Sure, may I know your name to cancel the ticket?
assistant
I am Catherine White.
user
Wait a while, kindly.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant