Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am William Brown.
user
I found your reservation on your given name and it has been cancelled successfully.
assistant
Ok, thank you.
user
Thanks for choosing us.
assistant