Hello.
user
Hello, how can I guide you for today?
assistant
My name is Paul Mitchell. I would like to change my existing reservation to some other dates. Can you help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Its ok, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant