Hi.
user
Hello. What can I do for you at this moment?
assistant
I would like to change an existing reservation due to an business work, can you please help me?
user
Sure, may I know your good name please?
assistant
Sure, my name is Brian Robinson here.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for reaching us.
assistant