Hello.
user
Hello. How may I aid you today?
assistant
My name is Amanda Perez. Owing to emergency, I want to change my existing reservation. Please help me in that.
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Please wait a moment i will check the reservation status.
assistant
Ok.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
Thanks for your information.
user
Thank you for approaching us.
assistant