Hello.
user
Hello, how can I help you?
assistant
Due to postpone of my interview, I am requesting for this cancellation. Can you help me in cancellation?
user
Sure, may I know your name please?
assistant
Sure, my name is Samuel Harris.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, not a problem. Tank you for your help.
user
Thank you for choosing us.
assistant