Hello.
user
Hello, how can I help you?
assistant
I would like to change my reservation, as my business meeting has been postponed. Can you please help me with that?
user
Please may I know your name?
assistant
Sure, my name is Barbara Carter.
user
Please wait a while, I will check and inform you.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user