Hi.
user
Hello, how can I best assist you now?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, May I know your name for proceeding further.
assistant
Melissa Green here.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
That's ok, thank you for your help.
user
Thanks for reaching us.
assistant