Hi.
user
Hello.
assistant
I am Paul Rodriguez.
user
How may I serve you at this moment?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok.
user
Thank you for approaching us.
assistant
Thank you for the response.
user