Hello. Myself William Jackson.
user
Hello William. How may I aid you?
assistant
As my kids are suffering from fever, I would like to postpone my business trip to other dates. Could you help me in changing my reservation?
user
Sure, Let me check. I am sorry to inform, there are no reservations with your name.
assistant
That's ok.I will travel by other means. Thank you for your time.
user
Thank you, have a good day.
assistant