Hello.
user
Hello,. What kind of help are you looking for?
assistant
Will you please change my existing reservation? Because I need to shift my things other place.
user
Sure, I can help you in that.
assistant
Thank you.
user
Can you mention your name, to proceed further?
assistant
I am Gary Hernandez.
user
Ok, please wait.
assistant
Sure.
user
 Sorry Gary, there is no active reservation on your name to change it.
assistant
Ok, Thank you.
user
 Thanks for choosing us.
assistant