Hi.
user
Hello, how may I support you?
assistant
As I have planned to watch a movie at the music box theater at Houston which got postponed, so I want to reschedule my existing reservation. Can you please help me out with changing my existing reservation?
user
Sure, may I know your name for further process?
assistant
Yes, I am Larry Taylor.
user
Thank you for providing your name, please wait for a minute I will revert to you with the current status.
assistant
Sure.
user
Thank you for your valuable time but unfortunately there is no reservation found with your name.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us.
assistant