Hi.
user
Hello.
assistant
I am Frank Smith.
user
How can I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your own time.
user
Frank, there is no reservation found under your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a great day.
assistant