Hello. I am Donna Thomas.
user
Hello, how may I assist you today?
assistant
I want to change my reservation which was booked to New York.
user
Sure. Please wait for a moment, I will check the list and revert to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Thank you for informing me.
user
Thank you for connecting us.
assistant