Hello.
user
Hello.
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure, I will be helping you with the cancellation.
assistant
Thank you.
user
May I know your name.
assistant
Donna Martin.
user
Please wait a moment, let me check with your details.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching our service.
assistant