Hi.
user
Hello. How can I help you?
assistant
Please, cancel my earlier reservation as my plan to visit my grand parents home got cancelled.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Barbara Wilson.
user
Please wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
No problem.
user
Thank you.
assistant
Thank you for your response.
user