Hi.
user
Hello, what help you need from us?
assistant
I want to cancel my recently done reservation due to heavy floods, can you please help me in this?
user
Sure, may I know your respected name?
assistant
Sure, my name is Jennifer Phillips here.
user
Please give me a while. There is no reservation found on your name. Sorry for inconvenience.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Most welcome.
user