Hello.
user
Hello. How may I render you at this moment?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you. May I know your good name please?
assistant
I am Shirley Turner.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant