Hi.
user
Hello, how may I aid you?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Jennifer Mitchell.
user
Ok, please wait a moment I will check your details and proceed further.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant