Hello.
user
Hello, how may I assist you?
assistant
I am Kathleen Lewis. I am planning to cancel my recent reservation, due to some work. Can you please cancel my ticket?
user
Yes, please wait for a moment. I will check it and let you know.
assistant
Sure, take your own time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That' s fine. Thank you for your help.
user
Thank you.
assistant