Hello.
user
Hello, how may I aid you?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?
user
Sure, we are glad to help you. May I know your good name to change your reservation?
assistant
My name is Virginia Lopez.
user
Ok, please stand by.
assistant
Sure.
user
I am happy to inform you that, I found a reservation with your name. May I know your new airport codes?
assistant
My airport codes are from CA-OAK to MA-BOS.
user
Kindly provide me your depart and arrival dates of travel?
assistant
My travelling dates are from 02/18 to 02/20.
user
Please wait for a moment.
assistant
Sure.
user
The flight details are, price of 100 with single connection and flight number 1008 from an AA airline. Shall I confirm your booking?
assistant
Ok, you can proceed for booking.
user
Your flight ticket has been confirmed.
assistant
Thanks for your quick response.
user
Thanks for approaching us.
assistant