Hi.
user
Hello. How can I help you?
assistant
Can you please help me in changing my reservation?
user
Sure, I am here to assist you. Please let me know your name.
assistant
I am Nicholas Robinson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
I found your reservation, may I know your travel dates?
assistant
My travel dates are from Mar 17 to Mar 19.
user
Noted. Can I know your source and destination airport codes?
assistant
I would like to board from OAK to reach LAS.
user
Do you have any class preference?
assistant
 No.
user
Ok, please let me know your departure and arrival timings.
assistant
I am comfortable with any timings.
user
Do you prefer for a direct flight or a connecting flight?
assistant
I need a connecting flight.
user
Ok, please wait for a while. Let me check.
assistant
Ok.
user
Sorry, there is no flight available on your preferred travel dates.
assistant
Ok, no problem. Thank you.
user
You are welcome and thank you for choosing us.
assistant