Hello.
user
Hello.
assistant
My name is Patrick Rodriguez.
user
Ok Patrick, how can I assist you?
assistant
Due to my health issues, I would like to change my existing reservation to some other dates. Can you help me?
user
Ok, I will help you with that. Please wait a moment while I check.
assistant
Sure.
user
Sorry, as I had gone through the reservation records I did not find your name.
assistant
Oh! its ok, thank you for the information.
user
Thank you for connecting with our agency.
assistant