Hello.
user
Hello. How can I aid you now?
assistant
I would like to change my existing reservation due to postpone of my seminar. Could you please help me?
user
Sure, I am here to help you with that. May I know your name to check your reservation status?
assistant
Sure, I am Larry Allen.
user
Ok, please wait for a while. I will check with it and get back to you.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation available on your name as per our records.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant