Hi.
user
Hello.
assistant
I am Charles Gonzalez.
user
How else can I help you today? Glad to meet you Charles.
assistant
I had planned to go on a vacation to New York, it was cancelled due to some personal problems.
user
Ok fine.
assistant
I am looking for cancelling of my recent reservation.Can you help me out?
user
Sure, I will help you to cancel that reservation, please hold on for a minute.
assistant
Sure, take your time.
user
Thanks for your patience. We do not have any reservation with this name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
It's my pleasure, have a nice day.
assistant