Hi, I am Robert Edwards.
user
Hello, how can I aid you today?
assistant
My plan to visit my parents got postponed due to heavy rainfall, So I want to change my existing reservation.
user
Ok, please standby. I will check and let you know the details.
assistant
Ok.
user
We found that there was no reservation with your name.
assistant
Ok, no worries.
user
Thank you Robert Edwards for connecting us.
assistant
Thank you for your information.
user