Hello,.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me in changing my existing reservation, as my FIFA match got postponed to some other date.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Robert Brown.
user
 Robert Brown, I found an active reservation on your name in our database. May I know your new location airport codes?
assistant
My airport codes are DFW to DCA.
user
Can you provide me your travel dates?
assistant
I have planned to travel from Feb 04-06.
user
May I know your connection limit?
assistant
I prefer to fly in a connecting flight.
user
Do you have any preference in airlines?
assistant
No.
user
Ok, please allow me a moment.
assistant
Ok.
user
Here is a connecting flight in economy class with airfare about 200, can I go ahead and proceed booking the flight ticket?
assistant
Ok, please go ahead.
user
Your ticket has been booked with 1029 flight in American airlines.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant