Hello.
user
Hello. How may I help you?
assistant
I need to change my reservation because I have given wrong details earlier so please help me with that.
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Meanwhile, may I know your name?
assistant
Sure, myself Richard Martin.
user
No reservation found on your name. Sorry for inconvenience.
assistant
Oh! May be booking is not done properly.
user
Ok.
assistant
Thank you for your time.
user
Thank you for choosing us, have a nice day.
assistant