Hi.
user
Hello.
assistant
I am Frank Martinez.
user
How may I serve you now?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled.
user
Ok.
assistant
Can you help me out?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please hold on, I will check the previous reservation and let you know.
assistant
Sure, take your time.
user
Thanks for waiting. Sorry, there was no reservation with your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant