Hello.
user
Hello, Good Morning.
assistant
My name is Nicholas Adams.
user
How may I guide you?
assistant
I have already booked my ticket to Boston but due to an emergency, my trip got cancelled.
user
Sure, please hold on for a moment while I check for any active reservations with your name.
assistant
Ok, take your time.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's fine. Thank you for your information.
user
Thank you, have a good day.
assistant