Hello.
user
Hello, how may I oblige you today?
assistant
Can you please help me in changing my reservation as my plan to go for the historical trip got postponed?
user
Sure, on what name ticket has been reserved?
assistant
It was done by the name Angela Scott.
user
Please wait for couple of minutes.
assistant
Sure, I will.
user
Sorry, we couldn't find a reservation on your name to change.
assistant
Ok fine, thanks for checking.
user
Thank you for contacting us.
assistant