Hi.
user
Hello. Can you please tell me how may I guide you?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, I am happy to help you with the ticket cancellation.
assistant
Thank you.
user
Can I know on which name you have reserved your past ticket?
assistant
Helen Edwards.
user
Ok, please allow me sometime to check your ticket status.
assistant
Sure.
user
I am really sorry to inform you that, there is no active ticket booking under your name in our database to cancel the ticket.
assistant
Ok , not an issue. Thank you.
user
My pleasure, thank you for consulting us.
assistant