Hello.
user
Hello. How may I assist you?
assistant
I am James Scott. I would like to change my existing reservation. Could you help me?
user
Yes, I can help you. Give me a moment.
assistant
Sure, please take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
How come there will be no reservation found? I booked it earlier this week only.
user
Sorry, may be it was not correctly booked.
assistant
It was booked correctly as I had received a confirmation mail too.
user
I have checked for your reservation status, but it was not found in our database.
assistant
You are the worst agency I had ever seen. I will try to reach out some other agency. Thank you for the information.
user
Sorry for the inconvenience provided. Thank you for reaching our agency.
assistant