Hello.
user
Hello.
assistant
I am Margaret Lee.
user
How can I assist you today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Definitely, I will help you with that booking.
assistant
Ok.
user
Sorry there is no reservation found on your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant