Hello.
user
Hello, how can I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, my name is Samuel Smith.
user
Ok, please wait.
assistant
Sure, take your own time.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us, have a good day.
assistant