Hello,.
user
Hello, how can I help you?
assistant
I am Janet Harris.
user
Ok.
assistant
I need to cancel my recent reservation due to my convocation has been cancelled. Can you help me with reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
No issue.
user
Thank you for contacting us.
assistant
Thank you for your response.
user