Hello.
user
Hello, how can I assist you?
assistant
My name is Katherine Hernandez, I want to cancel my recent reservation due to health issues.
user
Ok, please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant