Hi.
user
Hello. What kind of assistance are you looking for?
assistant
 I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, please let me know your name to check the reservation list.
assistant
Benjamin Parker.
user
Ok, give me sometime.
assistant
Ok.
user
Thank you for waiting, Sorry there is no active reservation have been found under your name in our database to change it.
assistant
No issue. Thank you for the information.
user
Thank you for approaching us.
assistant