Hello.
user
Hello, how can I help you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you with that. May I know your name please?
assistant
Myself Patrick Johnson.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting, but I am sorry to tell you that, there is no active reservation found with your name in our reservation list to change it.
assistant
Ok, not an big issue. Thank you for your information.
user
Thank you for reaching us. Have a great day.
assistant