Hello, I am Cynthia Davis.
user
Hello, how may I assist you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait a moment I will check your reservation and get back to you.
assistant
OK.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant