Hello.
user
Hello. How may I help you out?
assistant
I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?
user
Sure, I will help you in cancelling the reservation.
assistant
Ok.
user
May I know your name please?
assistant
Brian Hill here.
user
Sorry, there are no reservations found in our database.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant