Hello.
user
Hello, how can I aid you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
May I know your good name to proceed further?
assistant
I am Elizabeth Anderson.
user
Please be on hold I will check and revert you.
assistant
Sure.
user
We did not find any reservation on your name in our database.
assistant
Ok, no problem. Thanks for the information.
user
Thank you.
assistant