Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, as my dance competition has cancelled suddenly. Can you please help m with this?
user
Sure, I will help you. May I know your name please?
assistant
I am Nancy Taylor.
user
Sorry, there is no reservation with your name to cancel further.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for choosing us.
assistant