Hello.
user
Hello.
assistant
Betty Lewis here.
user
How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Just give me a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available on your name Betty Lewis.
assistant
Oh, I think my cousin had cancelled my reservation. Anyways, thank you for the information.
user
Thank you for contacting us, have a good day Betty Lewis.
assistant
Welcome.
user