Hello.
user
Hello. How can I help you?
assistant
I am Paul Collins, want to cancel my reservation due to some personal reason. Can you please help me?
user
Sure, I will help to cancel your reservation.
assistant
Thanks.
user
Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
It's ok, thank you.
user
Welcome. Have a nice day. Thank you for choosing us.
assistant