Hello.
user
Hello, how can I help you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Ca you aid me with this?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Myself John Green.
user
Please give me a minute.
assistant
Sure, take your time.
user
Thanks for being patient, we found a reservation on your name. Can you please share your travelling dates?
assistant
Sure, I would like to go on July 14th and return back on July 16th.
user
May I know your airport codes?
assistant
My source and destination airport codes are DEN and AUS respectively.
user
Do you prefer direct flight  or connecting flight?
assistant
Ensure it is a single connecting flight.
user
Is there any class preference?
assistant
Any class is fine for me.
user
Do you have any other specifications?
assistant
Ensure the depart time is in the evening.
user
Thanks for your details, there is no flight found on your desired journey routes.
assistant
That's ok, thank you for checking the availability.
user
Thank you for reaching us.
assistant
Welcome.
user