Hello, I am Jacob Robinson.
user
Hello, how may I help you?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please cancel my reservation?
user
Ok,I will help you. please wait a moment.
assistant
Sure.
user
We are very glad to notify you that there is a reservation found on your name. Shall I proceed for cancelling?
assistant
Yes, you can proceed to cancellation process.
user
Ok, your reservation has been canceled. Thanks for choosing us.
assistant
Thank you.
user