Hello.
user
Hello, how may I oblige you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out with changing my reservation?
user
May I know your good name to check the reservation?
assistant
My name is George Taylor.
user
Thank you for proving your good name, there is no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for making us to help you today.
assistant