Hello.
user
Hello. How may I assist you today?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues.
user
Sure, I will help you. Please help me with your name.
assistant
Sure, my name is Justin Williams.
user
Please allow me a minute.
assistant
 Ok, take your time.
user
Justin Williams, I am really sorry to inform you that there is no booking found on your name.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant