Hello.
user
Hello, how may I assist you?
assistant
Could you please cancel my recent reservation?
user
Yes sure. Can you help me with your name, please?
assistant
OK, my name is Laura Gonzalez.
user
Thank you for giving details, please give me a moment to check.
assistant
OK,sure.
user
Sorry there is no reservation on your name.
assistant
OK,Thank you.
user
Thank you for choosing us, have a nice day.
assistant