Hello.
user
Hello. How may I help you out?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Thank you. Myself Linda Martinez.
user
Sorry, there are no reservations found in our database.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user