Hello.
user
Hello.
assistant
Sarah Jones here.
user
How may I lend a hand to?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Jones, I am here to help you. Let me check your reservation status in our database.
assistant
Thank you, take your time.
user
Jones sorry for inconvenience, no reservation is found on your name in our database.
assistant
Oh! I think the ticket was cancelled by my father. Anyway, thank you for the information.
user
Thank you Jones for contacting our agency.
assistant
Welcome.
user