Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Janet Jones. I would like to change my reservation due to heavy snowfall, can you help me?
user
Sure, I will help you.
assistant
Thanks.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's fine, no problem. Thank you for helping me.
user
Your welcome.
assistant