Hi.
user
Hello. How may I guide you?
assistant
I was planning to go Atlanta Botanical Garden and booked a ticket but now I need to change my existing reservation because of the heavy raining at Atlanta. Can you help me with changing my reservation?
user
Yes, I will help you in that. May I know your name please?
assistant
Sure, my name is Elizabeth Gonzalez.
user
Sorry to say, no reservation has been found on your name.
assistant
Ok, no issues, it's not very urgent, I will look after some days. Thank you for your information.
user
Thank you for approaching us.
assistant