Hi.
user
Hello. What type of service do you need from our travel agency?
assistant
I have to cancel my flight ticket that one of my friend got engaged, so I have to attend to that party. Can you please help me in cancelling my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please tell me your good name?
assistant
Sure, my name Daniel Rodriguez.
user
Ok, please wait a minute. I will check your ticket status and let you know.
assistant
Sure, I will wait for your response.
user
I am really sorry to inform you, there is no reservation on your name to cancel.
assistant
It's alright, no problem with that one. Thank you for your help.
user
You are welcome, thank you for reaching us.
assistant
You are welcome.
user
Have a nice day.
assistant