Hello.
user
Hello. How can I assist you today?
assistant
Mu scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you on that. Will you mention the name for checking the reservation?
assistant
My reservation was done under the name Melissa Green.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant