Hello.
user
Hello, how may I serve you?
assistant
As my adventure dangers tour to spiting caves has been cancelled due to my friend's health condition. Can you please assist me in cancelling my reservation?
user
Sure, I will help you. It will be helpful to me in cancelling your reservation if you provide your good name please?
assistant
Sure, Helen Phillips here.
user
Please wait a moment, I will check and get back to you.
assistant
Ok, I will be waiting for your response.
user
Thanks for your valuable time, unfortunately there is no reservation on your name.
assistant
Thank you for your fast response.
user
Thank you so much for choosing us. Have a good day.
assistant