Hello.
user
Hello. How can I aid you?
assistant
Matthew Perez here. I want to cancel my recent reservation due to some health issues. Can you help me?
user
Sure, I will help you with this.
assistant
Ok, thank you.
user
Matthew Perez, I have found your reservation. Would you like me to cancel your reservation?
assistant
Yes, cancel my reservation.
user
I have successfully cancelled your reservation.
assistant
Ok, thank you and I will approach your agency in future if I have any concern.
user
Thank you for utilising our service.
assistant