Hello.
user
Hello, what sort of help are you seeking from us?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, we are here to help you. May I know your good name please?
assistant
Thank you. My name is Melissa Lee.
user
Ok, please wait for sometime.
assistant
Sure, I will wait for your response.
user
We found a reservation on your name and it is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant