Hi.
user
Hello. How may I assist you?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am glad to help you. May I know your name to check your previous reservation status?
assistant
My name is Virginia Green.
user
Ok, please give me a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant