Hello.
user
Hello. How may I be of your assistance?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please help me by providing your name?
assistant
Sure, my name is Nicole Lewis.
user
Thank you for providing your name, give me a moment.
assistant
Sure.
user
Thank you for waiting, I have checked the reservation list but there is no reservation found by this name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant