Hello.
user
Hello, how can I help you now?
assistant
I am Jason Anderson. I want to cancel my ticket because my examination is cancelled for some reasons. Can you please help me in cancelling my ticket?
user
Ok. Sure, I will help you with that.
assistant
Thank you.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, anyway's thank you for checking for my reservation.
user
Thank you for approaching us, have a nice day.
assistant
You are welcome.
user