Hello.
user
Hello.
assistant
My name is Robert Anderson.
user
Robert, how can I assist you?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I can help you to change your reservation. Please give me a moment to check your ticket status.
assistant
Thank you.
user
Sorry Anderson, there is no active reservation on your name.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Welcome. Thank you for checking.
user