Hello.
user
Hello. How can I aid you?
assistant
As my meeting got postponed at Austin, can you please help me in changing my existing reservation to Austin?
user
Sure, may I know your name to check for the reservation status?
assistant
My previous reservation has done with the name Scott Clark.
user
Please wait for some time, I will check for your reservation status.
assistant
Sure, take your own time.
user
Thank you for waiting. Sorry, we didn't found any active reservation on your name in our database to amend it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us with a query.
assistant