Hello. I am Joseph Scott.
user
Hello, how can I be your helping hand?
assistant
Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your previous reservation.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
There is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant