Hi.
user
Hello. How can I assist you today?
assistant
Carol Miller here. I want to cancel my reservation, can you help me?
user
Sure, I will help you with that. Please give me a moment.
assistant
Thank you. Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you.
user
Welcome, have a great day.
assistant