Hello.
user
Hello. How can I aid you today?
assistant
As my shooting got cancelled, can you help me to cancel my recent reservation?
user
Sure, I am here to help you, may I know your name please?
assistant
Sure, my name is Mary Allen.
user
Allen, please hold on for a moment, to check your reservation status.
assistant
Sure.
user
Allen, I did not find any reservation with your name.
assistant
That's fine, thank you.
user
Thank you for utilising our services.
assistant