Hello,.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation,will you help me?
user
Sure, may I know your name please?
assistant
My name is William Jackson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation on your name to change.
assistant
OK,not an issue.
user
Thank you for choosing us, have a good day.
assistant
Thank you for sharing information.
user