Hello.
user
Hello, how can I help you?
assistant
I just want to cancel my trip as I don't have money to travel. Please help me.
user
Ok, may I know your name please to check the reservation status?
assistant
My name is Raymond King.
user
Raymond, there is no reservation found with your details.
assistant
Its ok, thank you for the information.
user
Thank you for contacting us.
assistant