Hello.
user
Hello, how may I be of your help?
assistant
As my new book publish has been cancelled, so I want to cancel my resent reservation.
user
Ok, I can help you. May I know your name to check the status.
assistant
I am Mary King.
user
Thank you. There is no reservation found on your name.
assistant
No issues. Thank you for your response.
user
Thank you for approaching us.
assistant