Hello, I am Christopher Perez.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Thank you. Sure.
user
Sorry Christopher Perez, there are no flights reserved on your given name formerly.
assistant
No problem, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant