Hi.
user
Hello, How can I serve you?
assistant
Recently I had a reservation with the name of Christopher Hernandez, to attend for horse racing festival. I cannot attend there due to some health issues. Can you help me to cancel my recent reservation?
user
Sure, I will help you with that. Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your great response.
user
Thank you for opting us, Have a great day.
assistant