Hello.
user
Hello.
assistant
I am Andrew Nelson.
user
How can I help you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a minute. Sorry, there are no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant