Hello.
user
Hello. How can I aid you at this moment?
assistant
I need to cancel my reservation, as my conference, the meeting got cancelled. Can you please help me out?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Myself Jonathan Martinez.
user
Please wait a moment, I will check your previous reservation status.
assistant
Suer, I will wait for your information.
user
There is no previous reservation found under your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us, have a good day.
assistant