Hello.
user
Hello, How can I assist you today?
assistant
I am Brandon Edwards.
user
Ok.
assistant
I want to change my existing reservation due to postpone of my friend engagement.
user
Sure, I will help you with that. Please wait, let me help you with checking the reservation.
assistant
Sure.
user
Thanks for waiting. Sorry Brandon Edwards, there is no active reservation on your name to change it.
assistant
Not an issue, thanks for your help.
user
Thanks for your presence.
assistant