Hello.
user
Hello, how may I help you?
assistant
My holiday vacation has been cancelled, can you please help me for cancelling the recent reservation?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Thomas Lopez.
user
Thomas, please wait for a minute.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you.
assistant