Hello.
user
Hello. How may I assist you?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
My name is Amy Walker.
user
Please hold on a moment.
assistant
Sure.
user
Amy Walker, no reservation has been found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant