Hello.
user
Hello, how may I reach out to you?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?
user
Sure, May I know your name to check the reservation list and revert you?
assistant
My name is Gregory Phillips.
user
There is no reservation found by the name you provided.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for opting us.
assistant