Hello.
user
Hello, how can I help you today?
assistant
I am Jeffrey Moore. I am planning to cancel my recent reservation, due to health issue. Can you please change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thanks for approaching us.
assistant