Hi.
user
Hello. How can I address you today?
assistant
Can you please assist me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
Ruth Green here.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Not a problem, thank you for your information.
user
Thank you for choosing us.
assistant