Hi.
user
Hello. How can I assist you at this moment?
assistant
I need to change my reservation because I have an important work in office, can you help me?
user
Sure, I am ready to help you with changing your reservation. Can you please provide me your good name for checking reservation status?
assistant
I am Jeffrey Johnson.
user
Ok Jeffrey, please wait a minute to check reservation status.
assistant
Sure.
user
Thank you for waiting. Sorry Jeffrey, no reservation has found under your name to change it.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant