Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to my health problem, so can you please help me in cancellation?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is David Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
David Perez, there is no active reservation found under your name to do cancellation.
assistant
Not an issue, thank you.
user
Thank you for choosing us, have a great day.
assistant