Hello.
user
Hello, how can I assist you?
assistant
Can you help me in changing the recent reservation?
user
Sure, may I know your name?
assistant
Joseph Moore here.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Joseph Moore, no reservation is available by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant