Hello, I am Karen Edwards.
user
Hello, how may I aid you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure. Please standby for a moment.
assistant
Ok, take your time.
user
Sorry, there is no ticket showing on your name.
assistant
That's ok, thank you for checking.
user
Welcome. Thank you for reaching us.
assistant
Welcome.
user