Hi.
user
Hello.
assistant
Myself Betty Brown.
user
How can I assist you?
assistant
I want to change my reservation as I am unwell, could you please help me to change my reservation?
user
Sure Betty, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for approaching us.
assistant