Hello.
user
Hello, how can I guide you for today?
assistant
I have already booked a flight ticket to visit Houston to enjoy my trip but due to some issues it has been postponed. Can you help me in changing my reservation?
user
I am happy to help you in changing your reservation.
assistant
Thank you for accepting my request.
user
Could you please provide your name to check the reservation list in our booking list?
assistant
My name is Jennifer Taylor.
user
Please be on hold for a while to check our booking list.
assistant
Sure, I will wait for few minutes.
user
Sorry to say this Jennifer Taylor, there is no active reservation with your name in our booking list to change your reservation.
assistant
No worries, thank you for the information.
user
You are welcome, thank you for reaching us.
assistant