Hi. I am Helen Smith.
user
Hello, how may I best support you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I am glad to help you. Please wait for a few minutes to check the status of your reservation.
assistant
Ok.
user
Thanks for your time, we are sorry to say that no reservation was found on your name in our database.
assistant
Ok, fine thank you for checking.
user
Thank you for availing us.
assistant