Hello.
user
Hello, how may I amend you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me?
user
Sure, we will help you. Can I have your good name to check your reservation?
assistant
Justin Lopez here.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us. Have a good day.
assistant