Hello.
user
Hello, how may I serve you?
assistant
I want to change my journey date as my plan to visit Washington is postponed, can you help me with changing the reservation?
user
Sure, may I know your name please?
assistant
Sure, Patrick Hernandez is my name.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time, we do not found any active reservation in your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant