Hi.
user
Hello, how can I help you?
assistant
I need to change my reservation as my plan to go for a historical tour in Detroit got postponed. Can you help me?
user
Sure, I will assist you. May I know your name?
assistant
I am Brandon Turner.
user
Thank you. Please be on hold, I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok fine, thanks for your response.
user
You are welcome and thank you for choosing us.
assistant