Hi, I am Melissa Wilson.
user
Hello, how can I support you?
assistant
As I am a Journalist, my press conference got postponed so I need to change my existing reservation. Can you assist me with this?
user
Sure, I am happy to assist you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, There is no reservation found on your name.
assistant
Ok, no issue. Thanks for your support.
user
Thank you for contacting us.
assistant