Hello. I am Eric Harris.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am glad to help you.
assistant
Ok.
user
Sorry, there is no reservation with your name to cancel further.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome.
assistant