Hello.
user
Hello. How may I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
I am Brenda Lewis.
user
Wait a moment please.
assistant
Sure.
user
Brenda Lewis, we haven't found any reservation under your name in our database.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for the information.
user