Hi.
user
Hello,. What kind of service are you looking for?
assistant
I want a flight with low fare of 1000, as my existing reservation fare is 5000, can you help me to change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I Know your name?
assistant
I am Amy Nelson.
user
Ok, please wait.
assistant
Sure.
user
Sorry Nelson, there is no active reservation on your name to change it.
assistant
Ok, no issues. Thanks for your kind assistance.
user
Thanks for reaching us.
assistant