Hello.
user
Hello, how can I aid you?
assistant
My name is Sarah Wright, I want to book a flight to New York to meet my brother. Can you book a flight for me?
user
Sure, can you share your trip dates?
assistant
I will fly on Feb 18 and return Feb 20.
user
Do you have any preferences?
assistant
I need a direct flight.
user
May I know your airport codes?
assistant
My source point is CLT and destination is JFK.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no direct flight available on your given dates.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant