Hi.
user
Hello. How can I assist you today?
assistant
I am Mark Lee, can you help me for cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, I will wait for your reply.
user
Mark, there is a no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
You are welcome. Thank you for reaching us.
assistant