Hi.
user
Hello. How may I guide you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that. May I know your name please?.
assistant
Sure, my name is Andrew Gonzalez.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your details.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant