Hi,.
user
Hello, how may I help you for the day?
assistant
My name is Anna Robinson. Book a ticket from BOS to IAH. I need a direct flight.
user
Sure, can you please assign your journey dates?
assistant
I will depart on 01/16 and return by 01/18.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not find any direct flight based on your schedule.
assistant
Thanks for the help.
user