Hello.
user
Hello, how may I help you?
assistant
Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, may I know your name?
assistant
Myself Virginia Martin.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Not a big problem, anyhow thank you very much for checking the reservation status.
user
Thank you for choosing us.
assistant