Hello.
user
Hello.
assistant
I am Rachel Nelson.
user
In which way I can assist you at this moment?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Sure, I am gleeful to help you with that. Please wait a moment to check your previous reservation.
assistant
Sure, take your own time to check the reservation.
user
We regret to inform you that there is no reservation on your name in our records.
assistant
That's not an issue, thanks for your information anyways.
user
Thank you for reaching to our services, hope you have a great day.
assistant