Hello.
user
Hello.
assistant
Scott Brown here.
user
Scott, how can I aid you?
assistant
I want to change my reservation due to some health issues, can you please help me in that?
user
Sure, I am here to help you. Please wait, I have to check your reservation status first.
assistant
Sure, I will wait for your response.
user
Brown, I did not find any reservation under your name in our database.
assistant
That's ok, no problem. Anyway thank you for the information.
user
You are welcome and thank you for choosing us.
assistant