Hello, I am Mary Turner.
user
Hello, how may I support you?
assistant
Sure, I want to cancel my recent reservation due to heavy rainfall from couple of days.
user
Sure, let me check the current status and revert you.
assistant
Could you please help me?
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation on your name in our data base.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant