Hello.
user
Hello, how may I assist you today?
assistant
Myself Edward Hernandez.
user
Nice to meet you Edward.
assistant
I heard about that UA airline is not providing a good service. So, I would like to cancel my reservation.
user
Please wait for a minute.
assistant
Ok.
user
Sorry, I cannot find any reservation with your name.
assistant
That's ok.
user
Thanks for contacting us.
assistant
Thank you for checking.
user
Have a great day.
assistant