Hello.
user
Hello. How may I render you at this moment?
assistant
I want to change my existing reservation due to bad health issues, can you help me with that?
user
Sure, may I know your good name please?
assistant
I am Benjamin Miller.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
No issues. Thank you for your information.
user
Thank you for reaching us.
assistant