Hello,.
user
Hello.
assistant
I am Helen Jones.
user
How may I aid you at this moment?
assistant
I want to change my existing reservation due to postpone of my document verification in college. Can you please help me with this?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
It's ok, not an issue. Thanks for your response.
user
Thank you for reaching us.
assistant