Hello.
user
Hello. How may I guide you today?
assistant
Owing to an emergency, I just need to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, Emma Anderson is my name.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's Ok, thanks for your service.
user
Thank you for reaching us.
assistant