Hello.
user
Hello.
assistant
My name is Patricia Brown.
user
How may I guide you?
assistant
Due to some health issues, I would like to postpone my concert. Can you please change my existing reservation?
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Brown, no reservation has been found on your name in our database.
assistant
Its ok, thank you for the information.
user
Thank you for approaching us.
assistant