Hello.
user
Hello. How may I guide you at this moment?
assistant
I have to change my travelling dates in my previous reservation due to my planned event got postponed to another dates. So please help me with changing my reservation.
user
Sure, I am here to help you in changing the ticket details.
assistant
Thank you.
user
I need your personal information like name, can you please provide it?
assistant
Sure, please check my reservation with my name Matthew Hall.
user
Ok, I have found your previous reservation with your name in our portal. Can I know your source and destination airport codes please?
assistant
That is great. I would like to travel from IAD to OAK as these are very much near to my locations.
user
Ok, may I know on which dates you are willing to travel?
assistant
Sure, I have planned my travel dates as Dec 22 and Dec 24.
user
Do you have any specific timings to depart and return?
assistant
Yes, I would like to depart  in evening time so please check with that.
user
Ok, which airlines you mostly prefer?
assistant
I would prefer normal cost airlines to travel in best flight so please make sure that.
user
Ok, can I know your preferred type of class?
assistant
I am ok with any class.
user
How many connections do you need in between your journey?
assistant
I am looking for single connecting flight so please check with that.
user
There is a flight in United airlines which is having a single connection with the ticket fare 100 in an economy class. Can I reserve this flight ticket?
assistant
That is fine, please proceed with booking.
user
I have reserved your ticket with the flight-1009 which departs in the evening time and returns in the morning time. Have a nice journey.
assistant
Thank you for your help.
user
You are welcome. Thank you for choosing our agency.
assistant
Most welcome.
user