Hello.
user
Hello.
assistant
Please change my existing reservation due to some health issues?
user
I will help you with that. May I know your name please?
assistant
I am Timothy Lee.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
Have a great day.
assistant