Hello, I am Ronald Brown.
user
Hello, how may I help you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
OK.
user
Sorry to inform you Ronald, there is no reservation found with your name in our records.
assistant
No problem, thank you.
user
Thanks for consulting us.
assistant