Hello, I am Ruth Carter.
user
Hello, how can I aid you?
assistant
Due to sudden changes my exams has been preponed. I want to alter my reservation. Can you please help me with it?
user
Sure, please wait a moment I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Not an issue, thank you for your information.
user
Thank you for reaching us.
assistant