Hello.
user
Hello, how may I be of your assistance?
assistant
Donald Perez here. I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, please give me a minute.
assistant
Sure, I will wait for your response.
user
There is no reservation available on your name to proceed further.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thanks for availing us.
assistant