Hello.
user
Hello, how can I serve you today?
assistant
Can you please help me in cancelling my reservation due to my health problem?
user
Yes, I am willing to help you.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
On my name, Jeffrey Jackson.
user
Thank you for providing your name, please give me a minute I will get back to you with the current status.
assistant
Sure.
user
Thank you for your time, sorry to inform no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us, have a good day.
assistant