Hi, I am Eric Roberts.
user
Hello, how may I assist you today?
assistant
I intend to stay with my friend as he met with an medical emergency today, I would like to change my reservation.
user
Sure, Please wait a minute.
assistant
Ok.
user
Let me check the availability of existing reservation and get you back. Thank you for waiting, We found no reservation with your specified name.
assistant
Thanks for your response.
user
Thank you for approaching us, Have a nice day.
assistant