Hi.
user
Hello, how can I help you?
assistant
Owing to an emergency, my planned trip with friends to Yosemite adventure has been cancelled. So I have a request to you to cancel my recent reservation?
user
Sure, I will help you. Please provide me your name?
assistant
Sure, I had a existing reservation with name Linda Parker.
user
Please wait for a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Ok, no worries at all. Thanks for your valuable information.
user
Thank you for reaching us.
assistant