Hello.
user
Hello. How may I help you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I will help you with the flight ticket cancellation. Please wait. May I know your name please?
assistant
Melissa Brown here.
user
Wait for a moment please.
assistant
Thank you for the response. Ok.
user
I have found your flight reservation and successfully cancelled it.
assistant
Thank you for the help.
user
Thank you.
assistant