Hello, I am Richard Miller.
user
Hello, How could  I support you today?
assistant
I made a reservation earlier this week, but I have to cancel it, can you please help me to cancel my reservation?
user
Sure, I am here to help you. Please wait a moment I will check and get back to you.
assistant
Ok.
user
Thank you for your patience. There is no recent reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us, Have a nice day.
assistant
Thank you so much for your service.
user