Hi.
user
Hello. How may I assist you now?
assistant
Can you please help me to cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Janet Lopez.
user
Please wait a moment.
assistant
Sure, take your time.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us, hope you have a great day.
assistant