Hello, I am Rebecca Jackson.
user
Hello, how may I help you?
assistant
My trip for Oakland with my parents was cancelled because of some issues, Would it be possible to cancel my recent reservation?
user
Sure, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's fine, Thank you for the information.
user
Thanks for opting us.
assistant