Hi. Karen Carter here.
user
Hello, how may I assist you?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, please wait for a moment.
assistant
Ok. take your own time.
user
Sorry Carter, there is no reservation found as per your details to cancel your reservation.
assistant
Thank you for the information.
user
You are welcome.
assistant