Hello.
user
Hello, do you need any help from us?
assistant
My name is Melissa Adams. I want to change my recent reservation, can you please help?
user
Sure, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
No problem, thank you for your information.
user
You are welcome, have a great day.
assistant