Hi.
user
Hello, how may I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Sarah Parker.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant