Hi.
user
Hello.
assistant
I am Mary Taylor.
user
How may I aid you? Nice to meet you Mary.
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, please wait for a moment.
assistant
Thank you. Ok.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, not an issue.
user
Thank you.
assistant
Thank you for your information.
user