Hi,.
user
Hello. How may I render you today?
assistant
Please, cancel my reservation as trip got cancelled.
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
Reservation is done on my name James Wright.
user
Ok, please wait a moment.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for help.
user
Thank you for availing us.
assistant