Hello.
user
Hello, how can I amend you?
assistant
My name is Nicole Robinson and my college holiday's are postponed. For this, I need to cancel my reservation. Could you help me in this?
user
Sure.
assistant
Ok.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, thank you for your information.
user
Thank you for reaching us.
assistant