Hi.
user
Hello. How can I assist you?
assistant
Can you please help me with changing my recent reservation?
user
Sure, can I know your name please?
assistant
My name is William Thompson.
user
I found reservation on your name, can I know the travel dates please?
assistant
My travel dates are Oct 01 and 03.
user
Could you please provide the airport codes?
assistant
Airport codes are PHX and OAK.
user
Do you have any requirements?
assistant
I need a connecting flight.
user
Ok, wait a moment please.
assistant
Ok.
user
There is a direct flight in Southwest airline, can I proceed with it?
assistant
You can proceed with booking.
user
Your reservation has been changed with flight number 1010.
assistant
Thank you.
user
Thank you for approaching us.
assistant