Hi.
user
Hello. How may I help you?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, I can do that for you. May I know your name?
assistant
Ok, please check for the name Thomas Taylor.
user
Thank you. Please wait for a while.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
You are welcome and thank you for choosing us.
assistant