Hello.
user
Hello.
assistant
I am Anna Garcia.
user
How may I assist you today?
assistant
Owing to an emergency I need to cancel my reservation, can you please help me?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issues. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant