Hello, I am Donna Evans.
user
Hello, how can I help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait for a moment. I will check and get back to you.
assistant
OK.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant