Hi, I am Katherine Green.
user
Hello, how can I provide assistance to you?
assistant
My exams were canceled due to having some internal issues.
user
Ok.
assistant
So, I have to cancel my reservation. Will you assist me in this?
user
Sure, I am ecstatic to serve you.
assistant
Ok.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not a problem. Thank you for addressing me.
user
Thank you for approaching us.
assistant