Hi.
user
Hello, how may I help you today?
assistant
I would like to change my existing reservation, due to postpone of my business meeting. Can you please help me in changing?
user
Sure, we are here to help you. May I know your good name to proceed further?
assistant
Kevin Lopez.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant