Hello.
user
Hello, how can I support you?
assistant
I am Benjamin Thompson. I want to cancel my reservation, due to my interview got postponed.
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for contacting us.
assistant