Hello, I am Samantha Jones.
user
Hello, welcome to flight booking agency. Samantha, how can I assist you today?
assistant
I need to change my existing reservation, As my sister blessed with a baby before the expected delivery date. Can you change my reservation?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok, take your own time.
user
Your patience is greatly appreciated. Samantha, there is no reservation found under your name.
assistant
Ok, not a problem at all. Thanks for the information.
user
You are welcome. Thank you for contacting us.
assistant