Hello.
user
Hello, how may I aid you at this moment?
assistant
Due to heavy rain, I want to cancel my recent reservation. Can you help me?
user
Sure, In order to check the reservation list we need your name.
assistant
I am Nicole Martin.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting. Sorry, we did not find any reservation on your name.
assistant
No problem, Thank you.
user
Thank you for selecting us.
assistant