Hello.
user
Hello, how may I help you for today?
assistant
I have to cancel my ticket booking due to some problem in gathering money for the trip, can you please cancel my ticket?
user
Yes, I will help you with that. Can you please provide your name to check the existing reservation?
assistant
Thank you and my name is Nicholas Evans.
user
Sorry Nicholas, there is no reservation under your name to cancel.
assistant
Ok, no problem with that one, the ticket is cancelled by my brother I think. Anyways, thank you for your help.
user
Yes, it might be the reason. Thank you for using our service. Hope you have a nice day.
assistant
Welcome.
user