Hello.
user
Hello. How may I help you today?
assistant
I want to change my reservation because of my health issues.Can you please help me out?
user
Sure, I can help you with it.
assistant
Thank you.
user
May I know your name to go back and find our your previous reservation?
assistant
Sure, my name is Betty Perez.
user
Betty Perez, sorry to inform you that no reservation found under your name.
assistant
No problem, I will search with another flight to complete my trip.
user
Thank you for choosing our agency, please contact us for your further bookings also.
assistant
Thank you for your information.
user
Have a nice day.
assistant