Hello.
user
Hello, how can I help you today?
assistant
I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I am here to help you. Can you please let me know your good name?
assistant
Myself Nancy Jones.
user
Sorry, there is no active reservation on your name in our records.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for contacting us.
assistant