Hello.
user
Hello. How may I help you?
assistant
As my board meeting got postponed, I need your help to change my reservation.
user
Sure, may I know your name for the changing reservation process?
assistant
Sure, my name is Timothy Young.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, I found no reservation in your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user