Hi.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation, due to some health issues. Can you please help me with this?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
May I know your good name?
assistant
Sure, my name is Paul Harris.
user
Sorry, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant