Hi.
user
Hello, How can I serve you?
assistant
 I would like to cancel my recent reservation, my baseball tournament has been postponed.
user
Ok.
assistant
Can you please help me out?
user
Sure, we are here to help you. May I know your name?
assistant
I am Dorothy Young.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting. We found a reservation on your name and it got cancelled.
assistant
Ok, thank you.
user
Thank you.
assistant