Hello. Amanda Lewis here.
user
Hello, how may I oblige you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant