Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, may I know your name?
assistant
My name is David Hall.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant