Hello. Myself Edward Martin.
user
Hello, How may I aid you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, we are glad to help you.
assistant
Thank you for accepting my request.
user
Please wait a minute.
assistant
Ok, I will wait for your response.
user
Thanks for waiting, there is no active reservation on your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant