Hello.
user
Hello, How can I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, May I know your name?
assistant
Sure, I am Margaret Thompson.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No issues with that one. Thank you for your search and good service.
user
Thank you.
assistant
Most welcome.
user