Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my reservation as my project got ramp down.
user
Sure, may I know your good name please?
assistant
I am Ryan Carter.
user
Ok, please wait a minute.
assistant
Ok.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
That's Ok.
user
Thank you for choosing us.
assistant
Thanks for your response.
user