Hello.
user
Hello.
assistant
I am Jessica Hill here, I want to reserve my ticket from CLT to OAK, can you please help me?
user
Sure, please provide your journey dates. Please hold on for a while.
assistant
Ok, my dates of journey are from 01/19 to 01/21.
user
Let me check.
assistant
Ok. But, I need a direct flight.
user
Sorry Hill, no flight is available on your route.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant