Hello.
user
Hello. How may I aid you?
assistant
Can you please help me with cancelling my previous booking now?
user
Sure, I am here to help you.
assistant
My name is Raymond Smith. Please check my booking status with this name.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for reaching us.
assistant
Most welcome.
user