Hi.
user
Hello. How may I help you?
assistant
Can you help me to cancel my reservation?
user
May I know your name to check your reservation status?
assistant
My name is Michelle Garcia.
user
Please wait a moment.
assistant
Ok.
user
Thanks for your time, there is no flight reserved on your name.
assistant
No issues, thank you for your help.
user
Welcome Michelle Garcia.
assistant