Hello.
user
Hello, how can I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, we are pleased to serve you.
assistant
Thank you.
user
On whose name, I have to check the reservation list?
assistant
My name is Jessica Moore.
user
Please give me a moment.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
It's ok, thank you for your help.
user
Thank you for availing us, we will try to serve you for the next time.
assistant