Hello.
user
Hello, how may I help you today?
assistant
I need you to make few changes in my recent booking. Please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Brenda Hernandez.
user
Please wait a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant
You are welcome.
user