Hello.
user
Hello, how may I support you today?
assistant
Can you please help me to change my existing reservation?
user
Sure, please share me your good name.
assistant
My name is Rachel Evans.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
ok, thank you.
user
Thank your for opting us.
assistant