Hi.
user
Hello, How can I address you?
assistant
I want to cancel my recent reservation, as my business trip was cancelled.
user
Sure, I will help you with that. May I know your good name?
assistant
Sure. I am Joseph Moore.
user
Ok, Hold on for a minute.
assistant
Ok.
user
We are sorry, there is no reservation found against your name.
assistant
Fine. Thank you for your service.
user
Thank you, Have a pleasant day.
assistant