Hello.
user
Hello, how may I serve you today?
assistant
I am not flexible to travel in flight, so, I want to cancel my reservation. Can you please help me in cancellation?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name to check the status of your reservation?
assistant
I am Richard Lee.
user
Ok, please wait.
assistant
Ok.
user
No reservation has been found with your name. Thanks for choosing us, have a nice day.
assistant
Thank you for your help.
user