Hello,.
user
Hello. How may I guide you today?
assistant
I am Jeffrey Thompson.
user
Welcome to flight booking agency Thompson.
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation status.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user