Hello.
user
Hello. How can I assist you?
assistant
I wanted to change my reservation due to my planned program me got postponed. Can you help me is there any chance to change my reservation.
user
Sure, may I know your name please?
assistant
I am Helen Nelson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you so much for your valuable information.
user
Thank you.
assistant