Hi.
user
Hello, How can I be of your help?
assistant
I want to change an existing reservation due to sudden change in my trip .Can you help me with this?
user
Sure, I will help you in that. May I know your name to search for your reservation status?
assistant
I am Jonathan Martinez.
user
Ok, please hold on.
assistant
Ok.
user
Thanks for waiting. There is no active reservation found under your name.
assistant
No issue.
user
Thank you for reaching us.
assistant
Thank you for choosing us.
user