Hello, Samuel Edwards here.
user
Hello, how best I can serve you?
assistant
I want to change my journey date as my plan to visit New York is postponed, can you help me with changing the reservation?
user
Sure, please wait.
assistant
Ok.
user
Sorry, we do not found any reservation with your provided name.
assistant
Ok, no problem.
user
Thanks for approaching us.
assistant
Thanks for the information.
user