Hi, Nicole Nelson here.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to my health issue, will you help me out?
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Ok.
user
Your patience is greatly appreciated. Nicole, I have checked and see that there is no reservation found under your name.
assistant
It's ok, no issues. Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant