Hello.
user
Hello. How may I guide you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
user
Sure, I am gleeful to guide you with that. Please mention your name to check your ticket status.
assistant
Thank you for the response. My name is Daniel Garcia.
user
Ok, please hold on for a while. I will get back to you soon.
assistant
Ok, sure.
user
I am sorry to tell you, there is no active reservation found with your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are most welcome. Thank you for communicating with our agency.
assistant