Hello.
user
Hello. How may I aid you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check out your reservation status?
assistant
My name is John Parker.
user
Parker, sorry to inform you, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant