Hi.
user
Hello, how can I aid you?
assistant
owing to a big emergency at work, I can't depart on my schedule travel dates, can you please help me with changing my reservation?
user
Sure, please provide your name to check the reservation in the reservation list.
assistant
Katherine Lopez her.
user
Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure, take your time.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant