Hello.
user
Hello. How may I aid you today?
assistant
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Gregory Roberts.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry to say, that there is no active reservation found as per your name to change it in your database.
assistant
Ok, no problem. Anyway thank you for checking out.
user
You are welcome.
assistant