Hi.
user
Hello, how can I assist you?
assistant
I would like to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, may I know your name?
assistant
Thank you. I am Jessica Davis.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you.
assistant