Hello.
user
Hello, how may I assist you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, may I know your good name please?
assistant
Sure, I am Samantha Garcia.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant