Hello.
user
Hello. How can I aid you today?
assistant
I am Gary Jones. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Ok, wait for a moment. Sorry to say that, there is no reservation found on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for consulting us.
assistant