Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Can I know your name?
assistant
Thank you for accepting my request, I have done my reservation on the name of Nicole Baker.
user
Your reservation is cancelled.
assistant
Thank you for your great help.
user
Thank you.
assistant
Welcome.
user