Hello. I am James Lee.
user
Hello James, how may I help you?
assistant
Actually, I want to change an existing reservation.Can you help me out?
user
Sure James, please give me a moment I will check the details and get back to you.
assistant
Sure.
user
Sorry James, there is no reservation showing on your name.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching us for your concern, keep choosing us for your further bookings.
assistant