Hello.
user
Hello, how can I support you today?
assistant
My friend make a reservation for Orlando to spend holiday with me, now he is ill and our planed cancelled. Can you please aid me with cancellation?
user
Surely, I will help you out. Can I have your name please?
assistant
Sure, my name is Sandra Wright.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
That's Ok, thanks for your help.
user
Thank you for availing us.
assistant