Hello, I am Cynthia Nelson.
user
Hello, how can I support you?
assistant
Due to my health problem I wan to cancel my reservation. Would it be possible to cancel my recent reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Ok, no problem. Thank you so much.
user
Thank you for choosing us.
assistant