Hello,. I am Matthew Moore.
user
Hello, how may I render you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, please standby.
assistant
Ok.
user
Thanks for waiting, no reservation found on the name of Matthew Parker in the database.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us.
assistant