Hello. I am Amy Taylor.
user
Hello, how may I be there for you?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you.
user
We could not find any reservation in our data base by the name you provided.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant