Hello.
user
Hello, how can I help you today?
assistant
I have an emergency back home, due to which I would like to change my recent reservation. Can you help me?
user
Sure, can you please provide your name to check your reservation details in our database?
assistant
My name is Stephanie Carter.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Ok. Thanks for waiting, there is no active reservation on your given name.
assistant
No issue, thank you very much for your precious time.
user
Thank you for reaching us.
assistant