Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to change my existing reservation due to prepone of my exams. Can you please help me in that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Anna Jones here.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok, take your own time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thanks for reaching us, wish you a great day.
assistant