Hello.
user
Hello.
assistant
I am Larry Wright.
user
How can I help you today Larry?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Larry Wright, may I know in which month you have booked your ticket.
assistant
Last month, but I do not know the exact date.
user
Ok, I will be checking with your previous booking and revert back to you quickly with available information.
assistant
Sure.
user
Sorry to tell you but there is no active data of your booking in the last month.
assistant
That's ok, thank you for your information.
user
Thank you for consulting with our services, have a great day.
assistant