Hello.
user
Hello. How can I assist you?
assistant
William Jones here. I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, I am happy to assist you with that. Can you please give me a minute?
assistant
Sure, take your time.
user
I regret to inform you that, there is no active reservation with your name in our portal to change the details.
assistant
Ok, no issues. Thank you for your information.
user
Most welcome. Thank you for choosing us.
assistant