Hello.
user
Hello.
assistant
I am William Phillips. I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please allow me a moment to check your previous reservation.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name in our data base.
assistant
That's ok, thank you for your information.
user
Welcome, have a nice day. Thank you for opting us.
assistant