Hello.
user
Hello, how can I help you?
assistant
I am Richard Adams. Please help me in changing my existing reservation, as my exam scheduled has been postponed. Will you help me in changing?
user
Sure, we are here to help you. Wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for choosing us.
assistant