Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, Let me know your name to check your reservation?
assistant
I am Frank Martin.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant