Hi.
user
Hello. May I have your name please?
assistant
My name is Jack Miller.
user
Jack Miller, how can I help you out?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Ok.
assistant
Will you help me in cancelling m reservation?
user
Sure, please hold on.
assistant
Ok.
user
With your name there was no reservation existing to cancel it.
assistant
Ok, no problem.
user
Thank you for your time with us.
assistant
Thank you for your information.
user