Hi.
user
Hello, how can I help you?
assistant
Can you help me change my existing reservation as my plan to go on a vacation got postponed, which was reserved on the name of Karen Hill?
user
Sure, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
That's ok, thank you for the response.
user
Thanks for choosing us.
assistant