Hello.
user
Hello. How can I help you?
assistant
Due to climate condition in my destination location, I would like to cancel my reservation. Could help me in cancellation of ticket?
user
Will you provide your name?
assistant
Myself Catherine Roberts.
user
Unfortunately there is no reservation found under your name. Thank you for reaching us.Have a nice day.
assistant
That's fine. Thank you for your information.
user
You are welcome.
assistant