Hello, I am Frank Martin.
user
Hello, how can I assist you?
assistant
I have planned to attend a comic show but it was cancelled due to heavy rainfall from couple of days. Would it possible to cancel my recent reservation?
user
Sure, I will help you. Please wait a moment, I will check the availability and revert you.
assistant
Sure.
user
I have checked all the reservation list but I can not find your name in the list.
assistant
No problem, thank you for the information.
user
Thanks for choosing us, have a nice day.
assistant