Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation due to sudden health issue. Can you please help me?
user
Sure, may I know your name?
assistant
My name is Linda Green.
user
ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thanks for informing me.
user
Thank you for choosing us.
assistant