Hello,.
user
Hello, how may I give assistance to you?
assistant
I am Andrew Williams. I made a  earlier reservation to sign a contract for my new project, due to some problems client has cancelled my project. Can you please cancel my reservation?
user
Sure, I will aid you out.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no issue. Thank you.
user
Thank you for availing us.
assistant