Hello. I am Kevin Perez.
user
Hello, how can I assist you?
assistant
We are planning to visit one of the historical places in New York,  As I am met with an injury I could not visit.So I would like to cancel my recent reservation. Can you please help me?
user
Sure, please wait I will revert you in a moment.
assistant
Sure.
user
 Sorry to inform you that no reservation was found on your name.
assistant
Ok, no worries at all. Thank you for your kind information.
user
Thank you for availing us.
assistant