Hi.
user
Hello, do you need any help from us?
assistant
Yes, I want to cancel my flight reservation as I am unwell. Can you please help me?
user
Sure, I am glad to help you.
assistant
Thank you. Happy to hear that.
user
Could I have your name please?
assistant
My name is Rebecca Thompson.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Oh! No problem, thank you for checking.
user
You are welcome, have a great day.
assistant