Hello.
user
Hello, how could I amend you today?
assistant
Owing to an emergency, I just need to cancel my reservation. Can you help me out?
user
Sure, just hold a moment I will check and back to you.
assistant
Plesae check with the name Kenneth Evans.
user
We are sorry to inform, there is no reservation found on your provided name.
assistant
Ok, not an issue. Thank you for your time.
user
Thank you for availing us.
assistant