Hello.
user
Hello.
assistant
I am Steven Lee.
user
How can I help you?
assistant
I need to change my reservation due to my planned event got postponed so please help me with changing my reservation.
user
Yes, I can help you. Give me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues.
user
Thank you for consulting us.
assistant
Anyway, thank you for checking.
user