Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, as my meeting with client is cancelled. Can you please help with this?
user
Can you please tell your name to check your reservation details?
assistant
Yes, I am Patricia Collins.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no problem. Thank you for your time.
user
Thank you and have a nice day.
assistant