Hi.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Kimberly Campbell.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant