Hello, I am Catherine young.
user
Hello, how can I aid you?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
user
Sure, please hold on.
assistant
Thank you. Ok.
user
Sorry, there is no reservation found in your name.
assistant
Oh! May be booking is not done properly.
user
Thanks for availing us.
assistant
Thanks for your quick response.
user