Hello,.
user
Hello, how may I aid you today?
assistant
I am Scott Jones. I would like to change my existing reservation, due to heavy rainfall my baseball tournament has been postponed. Can you please help me in changing my reservation?
user
Sure, we are glad to help you for booking. Please wait for a while.
assistant
Ok.
user
Thanks for your time, There was no reservation found on your specified name.
assistant
Ok, no worries. Thank you for your information.
user
Thank you for reaching our agency.
assistant