Hello, Christopher Green here.
user
Hello, how may I help you?
assistant
Due to some financial issues, I would like to change my existing reservation. Can you help me?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Green, no reservation has been found on your name in our records.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant