Hello.
user
Hello, how may I help you?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby boy. So can you please help me to change an existing reservation?
user
Sure, please share your good name?
assistant
My name is Mary Perez.
user
Pleas wait for a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant