Hello.
user
Hello, how can I help you?
assistant
As my meeting got postponed with my client, can you please help me in changing my existing reservation?
user
Sure, we are happy to help you. Can I have your good name?
assistant
I am Susan Robinson.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant