Hi.
user
Hello. How may I help you?
assistant
I am Frank Lopez. I want to cancel my reservation as my seminar got cancelled due to heavy rain. Can you help me with that?
user
Sure, please hold on.
assistant
Ok.
user
We found a reservation. Shall I cancel?
assistant
Yes, please cancelled it.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant