Hi.
user
Hello, how can I aid you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, may I know your name for checking?
assistant
Sure, my name is Barbara Adams.
user
Give me a minute.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant