Hi.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Frank Thompson here.
user
There is no reservation found under your name in our data base.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant