Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me in change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is John Edwards.
user
Thanks for your name, please wait.
assistant
Ok, take your time.
user
Thank you for waiting, no reservation was found on your name.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant