Hello.
user
Hello, how may I aid you?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done. Can you help me with this?
user
Sure, please wait for a moment.
assistant
I am Richard Thompson.
user
Ok. Sorry Richard, there is no reservation found on your name to change.
assistant
It's ok, thank you.
user
Thank you for your information.
assistant
Thanks for your helping.
user