Hello.
user
Hello, how can I help you?
assistant
Can you please change my existing reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
To proceed further, May I know your name?
assistant
As I have booked a ticket on my name Lisa White, to attend my cousin's marriage.But it was postponed.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Ok. Thank you.
user
Thank you for reaching us.
assistant