Hi.
user
Hello. How can I aid you?
assistant
I am Kevin Phillips. I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, let me check your reservation details in our database.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant