Hello.
user
Hello, how can I help you today?
assistant
I am Anna Davis, I want to cancel my reservation due to heavy rainfall at my place.
user
Ok, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us, we hope see you again.
assistant