Hello, I am Sharon Hill.
user
Hello, how can I help you today?
assistant
Due to sudden work, I need to change my reservation. can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant