Hello.
user
Hello. How may I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure. Tell me your name please?
assistant
My name is Jonathan Phillips.
user
Please wait.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's fine, thank you for your service.
user
Thank you.
assistant