Hello, I am Kimberly Edwards.
user
Hello, how can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait a moment I will check and let you know.
assistant
Ok.
user
Sorry, we did not found any reservation on your name.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us.
assistant