Hello.
user
Hello.
assistant
Kevin Smith here.
user
How can I assist you today?
assistant
Can you cancel my flight ticket reservation? As my business trip is been postponed to some other date in New York.
user
Sure, I will help you with that.
assistant
Ok.
user
Sorry to say this, there is no reservation found under your name in our database.
assistant
That is not a problem. Thank you.
user
Thank you for reaching us.
assistant