Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, please share me your good name.
assistant
Thank you.
user
Please wait for a while.
assistant
Scott Hill here. Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's Fine. Thank you.
user
Thank you for reaching us.
assistant