Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, can I know your name please?
assistant
Sure, my name is James Lopez.
user
I found your reservation in the name of Perez, can I cancel it?
assistant
Yes, please cancel it.
user
I have cancelled your reservation.
assistant
Thank you so much.
user
Thank you for approaching us.
assistant