Hello.
user
Hello, how can I oblige you today?
assistant
Due to heavy workload in my office, I need to change my reservation dates, can you please help me in that?
user
Sure, we will do it for you.
assistant
Thanks for that.
user
I need your good name to check the existing reservation.
assistant
My name is Sharon Lewis.
user
Please hold on.
assistant
Sure, I'll be online.
user
Thank you for your time, there is no active reservation found with the given name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you.
assistant