Hello.
user
Hello, how can I help you today?
assistant
My name is Emily Wright, I booked a ticket to visit a trade show but due to increase in temperature I want to cancel my trip. Help me to cancel my flight ticket.
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant