Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you help me in doing that?
user
Sure, I am here to help you. May I know your name please?
assistant
I am Melissa Scott.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry to say, that there is no active reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome.
assistant