Hello.
user
Hello,. How can I assist you today?
assistant
I want to cancel my recent reservation due to my convocation got cancelled. Can you help me with cancel reservation?
user
May I know your name for cancellation?
assistant
My name is Benjamin Robinson.
user
Thanks for your name. There is no reservation found on your name in our database.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant