Hello.
user
Hello. How can I aid you today?
assistant
Can you please help me with cancelling my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Sure, myself Anna Scott.
user
I found a reservation on your name, shall I proceed to cancel it?
assistant
Yes, please.
user
Your ticket has been cancelled Anna Scott.
assistant
Thank you for helping me with cancellation.
user
Welcome, thank you for choosing us. Have a great day.
assistant
Welcome.
user