Hello.
user
Hello, how may I help you?
assistant
Can you change my reservation which I had done recently to my planned journey details?
user
Sure, may I know your name?
assistant
Yes, please check for the name William Baker.
user
Can you please wait a minute?
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
That is ok, thank you for assisting me.
user
Thank you for opting us.
assistant