Hello.
user
Hello, how may I assist you today?
assistant
Myself Justin Hernandez, due to heavy floods in my location I need to cancel my flight journey.
user
Sure, please wait for a while.
assistant
Sure, I will be here for you.
user
Sorry, we could not find any reservation on your name.
assistant
Not an issue.Thank you for the assistance.
user
Thank you for contacting us.
assistant