Hello.
user
Hello, how can I assist you today?
assistant
Can you help me to amend my recent reservation?
user
Sure, may I know your name?
assistant
Thank you for the positive response, my name is Betty Smith.
user
Wait a minute.
assistant
Ok, please take your own time.
user
Sorry, there was no reservation found on your specified name.
assistant
That is ok, thank you for providing the information.
user
Thank you for opting us.
assistant