Hello.
user
Hello, how can I help you today?
assistant
Due to some health issues, I want to change my existing reservation. Will you help me in that?
user
Sure, we are here to help you.
assistant
Thanks.
user
May I know your name?
assistant
Helen Roberts here.
user
Ok, wait for a while I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thanks for approaching us.
assistant