Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my recent reservation as my plan to meet my trip got postpone due to bad weather conditions. Can you help me in cancellation?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
I am Karen Campbell.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
assistant
Ok, you can cancel the ticket.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant