Hello.
user
Hello, how can I assist you?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
Sure, I am happy to help you. Can I have your good name?
assistant
I am Stephanie Carter.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant