Hi. I am Amy Hall.
user
Hello, how can I provide assistance to you?
assistant
Can you please be my helping hand in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to cancel.
assistant
Not an issue, thank you for your information.
user
Thank you for choosing us, we hope to serve you for the next time.
assistant