Hello.
user
Hello, how may I aid you today from my end?
assistant
Please help me to cancel my recent reservation due to some health issues?
user
Sure, I am glad to help me out. Please provide me your name.
assistant
Sure, I am Mary Adams.
user
Mary Adams, there is no active reservation your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant