Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to cancel of my seminar. Could you please help me?
user
Sure, may I know your name?
assistant
I am Debra Williams.
user
Wait a minute.
assistant
Sure.
user
There was no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant