Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to cancel of my seminar. Could you please help me?
user
Sure, can you please share your name?
assistant
I am Pamela Mitchell.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, there is no reservation on your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant