Hello,.
user
Hello, how may I assist you?
assistant
Please cancel my reservation, As I need to stay back on my hometown due to heavy snow.
user
Sure, please wait for a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Please check it on my name, George Collins. Ok, thanks for the information.
user
Ok, there is no reservation found. Thank you.
assistant