Hi.
user
Hello,. How can I aid you today?
assistant
Oblige me in changing my reservation, as my exams were postponed.
user
Ok. Let me know your name for checking with your reservation.
assistant
Michelle Taylor is my name.
user
Please, wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name. Thank you for reaching us.
assistant
Thank you for addressing me.
user