Hello.
user
Hello.
assistant
I am very busy with meeting. So, can you please help me in changing my recent reservation.
user
Sure, may I know your name?
assistant
Myself Melissa Hall.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation under your name in our records.
assistant
Ok, thanks for checking.
user
Most welcome.
assistant