Hi.
user
Hello. How can I assist you?
assistant
I am Linda White, I need to cancel my reservation as my exams got cancelled. Can you please help me out?
user
Sure, I can help you with that. Please be on hold.
assistant
Thank you for reacting positively. Sure, take your time.
user
Linda, I found your reservation and I have successfully cancelled it.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant