Hi.
user
Hello. How may I assist you?
assistant
Can you help me in changing my reservation, as my interview is postponed?
user
Sure, I am here to assist you with that. Can you please tell me your full name to check the ticket status?
assistant
I am Nicole Phillips.
user
Ok, please be on hold for a minute.
assistant
Sure.
user
I am really sorry to inform you, there is no active reservation found with your name to change.
assistant
No issue, thank you.
user
You are most welcome. Thank you for choosing our travel agency.
assistant