Hello.
user
Hello.
assistant
I am Kathleen Roberts.
user
How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Please wait a moment, let me check with the cancellation.
assistant
Ok, take your time.
user
Found your reservation and successfully cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant