Hello.
user
Hello. How can I assist you now?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I will help you with that. Can I have your name please to check  your reservation status?
assistant
Sure, please check the reservation on the name of Betty King.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Sorry Betty King, no reservation has found under your name to cancel.
assistant
Ok, Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant