Hi.
user
Hello. How may I aid you today?
assistant
Can you please change my reservation?
user
Can you please share your name please?
assistant
I am Helen Garcia.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant