Hi.
user
Hello, how may I aid you?
assistant
I would like to change my existing reservation which was made on the name of Steven Collins. Can you help me with it?
user
Sure, I am here to help you out. Please provide me your name to check the reservation on your name.
assistant
I have already mentioned it above.
user
Sorry, there is no active reservation on your name in our database.
assistant
That's fine, Thank you for the response.
user
Thank you for reaching us.
assistant