Hello.
user
Hello. How may I assist you?
assistant
My name is Michael Baker. I would like to cancel my reservation, could you help me out?
user
Yes, I can help you.
assistant
Sure, take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok.
user
Thank you for reaching our agency.
assistant
Thank you, have a good day.
user