Hello.
user
Hello. How may I assist you?
assistant
Can you please help me to update my travelling dates in my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
I am Janet Lopez.
user
Janet Lopez, no reservation has been found on your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant