Hello.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
I am Melissa Phillips.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant