Hello.
user
Hello, do you need any help from us?
assistant
Can you help me in changing my recent reservation?
user
Sure, could I have your name please?
assistant
Stephanie Brown here.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
That's ok, thank you for checking.
user
You are welcome, have a great day.
assistant