Hello.
user
Hello.
assistant
My name is Sarah Taylor.
user
How may I help you?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure, take your time.
user
Thank you for waiting, I did not find any reservation on your name to cancel.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant