Hi.
user
Hello, may I know how best I can help you today?
assistant
Can you please help me with changing my recent reservations?
user
 Sure, I'm always here to help you. Can you please provide your good name?
assistant
My name is James Baker.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant