Hello.
user
Hello, what can I do for you today?
assistant
I am Mary Phillips. I want to cancel my recent reservation due to cancel of my conference.
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
No problem, thank you for your service.
user
Thank you for choosing us.
assistant