Hello, I am Cynthia Robinson.
user
Hello, how may I assist you today?
assistant
I have some personal matters that's need fixing, so I need to change an existing reservation. Can you please help me in that?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we found a reservation in your name to change as per request. Can I have your journey details please?
assistant
Sure, my new travelling dates are from 08/21 to 08/23. My airport codes are from DCA to SFO.
user
Thank you for your details, we do not found any flights running in your desired routes.
assistant
Ok, not a problem at all. Thanks for your kind response.
user
Thank you for reaching us. Have a nice day.
assistant