Hello.
user
Hello. How may I assist you?
assistant
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
user
May I know your name in the meanwhile, to check your reservation status?
assistant
Sure, you can check my reservation on the name of Stephanie Walker.
user
I found your reservation, would you like me to cancel it?
assistant
Yes, please go ahead.
user
I have cancelled your reservation successfully.
assistant
Thank you.
user
Welcome, have a good day.
assistant