Hello.
user
Hello. How can I assist you?
assistant
Owing to an emergency, I want o change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you. Can you please provide your name to check for earlier reservation?
assistant
Myself Andrew Walker.
user
Give me a minute, please.
assistant
Ok.
user
Thank you for your time. I did not find any reservation on your name to proceed for modification.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant