Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, may I know your name?
assistant
Sure, my name is William Jackson.
user
Wait a minute.
assistant
Ok.
user
Sorry, there was no reservation on your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for checking.
user