Hello.
user
Hello. How can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I'll help you in cancellation. Please let me know your name to check the reservation status.
assistant
My reservation was done under the name Ashley Taylor.
user
Ok, wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant