Hello.
user
Hello, how may I best oblige you today?
assistant
I am Susan Smith. I need to change my existing reservation, as my scheduled football match got postponed. Please help me in changing?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on a minute.
assistant
Sure.
user
Thanks for waiting, no reservation was found on your name in the database.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your service.
user