Hi.
user
Hello.
assistant
I am Barbara Thomas.
user
How may I assist you at this moment Thomas?
assistant
I would like to change my reservation to new locations, would it be possible to make changes in that?
user
Sure, I am oblige to help you with that.
assistant
Thanks for your quick response.
user
Please wait a moment to check your previous reservation status.
assistant
Sure, I will wait for your response.
user
We regret to inform you that there is no reservation on your name in our records.
assistant
It's ok, it might be not done properly while booking. Thanks for your information anyway.
user
Yes, sometimes it will happens. Thank you for reaching us, hope you have a great day.
assistant