Hello.
user
Hello, how may I oblige you today?
assistant
I am Kathleen Phillips. I want to cancel my reservation, could you help me in the cancellation?
user
Sure, I would be happy to help you. Please wait for a moment, I will check and revert to you.
assistant
Sure.
user
Thanks for waiting. We could not find any reservation by the name you mentioned above.
assistant
Not an issue. Thank you.
user
Thank you for reaching us, have a good day.
assistant