Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, please provide your good name.
assistant
Joshua Jones here.
user
Please standby.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for communicating with us.
assistant