Hello, I am Benjamin Turner.
user
Hello, How can I assist you the day?
assistant
I got an invitation for Pasadena Strawberry festival from my step mom, can you help me to book a flight ticket to New York, NY - LGA?
user
Sure, I am here at your service. Do you prefer any connections?
assistant
Yes, I need a connecting flight.
user
Help me with the origin?
assistant
My origin is from Charlotte, NC - CLT.
user
May I know your travel dates?
assistant
My trip dates are from 11/30 and 12/02.
user
Ok, please be on hold.
assistant
Sure.
user
We found a direct flight, which does not matches your preferences.
assistant
Please don't proceed with the booking. Thanks for your assistance.
user
Thanks for reaching us.
assistant