Hello.
user
Hello, how can I help you?
assistant
I am Patrica Brown. I want to cancel my reservation due o my daughter's health issues, can you help me?
user
Sure, I will help you. Please wait a while.
assistant
Thank you. Ok, take your time.
user
There is no reservation on your name in our database.
assistant
Oh! That's fine, thank you for checking.
user
Thank you for choosing us.
assistant
You are most welcome.
user