Hello.
user
Hello, how may I aid you now?
assistant
I am Mark Adams.
user
OK.
assistant
I want to cancel my reservation due to my plan got cancelled. Can you help me out?
user
Sure, I can help you. Please wait.
assistant
Sure.
user
Sorry, no reservation has found with your name. Thanks for consulting us, have a nice day.
assistant
Ok, No issues. Thank you.
user