Hello.
user
Hello.
assistant
Myself Matthew Carter.
user
Matthew Carter, how may I aid you?
assistant
Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait for your kind response.
user
Sorry, no reservation is available by your name.
assistant
Not a big deal, anyway thank you very much for your information.
user
Thank you for choosing us.
assistant