Hello.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation due to bad health conditions. Can you help me with that?
user
Sure, we are glad to help you to change it. To proceed further, may I know your name?
assistant
Thank you. Sure, I am Ashley Lewis.
user
Thanks for your name, please wait for a while then I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing our service.
assistant