Hello.
user
Hello. How may I aid you today?
assistant
Can you please change my travel dates in my reservation?
user
Sure, I will help you with that. Can you please provide your name to check your previous reservation?
assistant
Thank you, my name is Anna Phillips.
user
Please wait a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant