Hello.
user
Hello, how can I serve you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, may I know your name to check further?
assistant
Myself Sarah Young.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for searching my details.
user
Thank you for contacting us.
assistant