Hi.
user
Hello, how may I help you at this moment?
assistant
I have planned to go for AUS but I have some work in my home place. Please cancel my ticket.
user
Sure. I will help you. Please wait for a moment.
assistant
Ok.
user
May I now your name?
assistant
I have reserved my flight ticket with Brandon Anderson name.
user
Sorry, there is no ticket existing on your name.
assistant
Ok, fine not an issue. Thank you for informing me.
user
Thank you for reaching us.
assistant