Hello. I am Samantha Lewis.
user
Hello, how can I help you today?
assistant
I need to change my existing reservation due to postpone of my document verification. Could you please help me in doing that?
user
Sure, please hold on a moment. Thanks for waiting, no flight reservation found with your name.
assistant
Sure.
user
Thank you for opting us.
assistant
No problem, thank you for your information.
user