Hello.
user
Hello.
assistant
I am Ruth Scott.
user
How can I help you out?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are glad to help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for availing us.
assistant