Hello.
user
Hello, how may I aid you?
assistant
I made an earlier reservation to attend my friend marriage, due to some issues it got postponed. so I need to change my reservation. Can you please help me with that?
user
Sure, may I know your name?
assistant
My name is Karen Robinson.
user
Sorry, no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant