Hello.
user
Hello. How may I help you?
assistant
I just want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, My name is Anna Lewis.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, thanks for your assistance.
user
Welcome Anna Lewis.
assistant