Hello.
user
Hello.
assistant
I am Ruth Thompson.
user
How may I assist you at this moment?
assistant
I want to cancel my flight ticket, due to some problems my trip cancelled so can you please cancel my ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for approaching us, have a great day.
assistant