Hello.
user
Hello, how can I help you?
assistant
I need to do some changes in my previous flight booking that I have booked a ticket with wrong airport codes, can you please help me with that?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, Linda Gonzalez here.
user
Ok, please wait for a while.
assistant
Sure.
user
Linda Gonzalez, there is no active reservation found under your name to do modifications in that.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant