Hello.
user
Hello, how may I aid you?
assistant
Amy Young here. I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, I am glad to help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your reservation.
assistant
Sure, I will wait for your response.
user
There is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant