Hello. I am Donna Baker.
user
Hello, How can I serve you?
assistant
I need to change my existing reservation due to some emergency work. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you.
assistant