Hello.
user
Hello. How can I assist you now?
assistant
As I am feeling sick, I would like to change my plans to visit Dallas. Can you please change my existing reservation?
user
Sure, I am ready to help you with that. Can I have the name on which you reserved earlier?
assistant
My name is Virginia Parker.
user
Ok, please wait a moment. Sorry Parker, there is no reservation found under your name.
assistant
Ok, not an issue. May be something went wrong while booking. Thank you for providing information.
user
My pleasure. Thank you for choosing us, have a great day.
assistant