Hello.
user
Hello, how may I serve you today?
assistant
I am Patricia Johnson. I want to cancel my recent reservation due to an emergency work, can you please help me in that?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting. I found your reservation, shall I cancel your reservation?
assistant
You can cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for visiting us.
assistant