Hello.
user
Hello. How may I assist you today?
assistant
Timothy Hill here. My wedding got postponed, so I want to change my reservation.
user
Sure, I am oblige to help you. Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret that, there is no reservation with your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us, have a great day.
assistant