Hi.
user
Hello, may I know how best I can help you today?
assistant
Could you please change my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
My name is Dorothy Rodriguez.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name in our database.
assistant
Ok, Not an issue. Thank you.
user
Thank you for selecting us.
assistant