Hi.
user
Hello, how can I aid you?
assistant
Can you please change my recent reservation details? As my planned trip has been postponed.
user
Sure, can you share your name for checking?
assistant
Sure, my name is Justin Williams.
user
Give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant