Hi.
user
Hello. How may I assist you at this moment?
assistant
Due to health Issue, I cannot attend my meeting. Can you help me to cancel my reservation?
user
Sure, I will help you with that. Can you please provide your name to check your reservation?
assistant
Sure, my name is Mary Johnson.
user
Ok, please be on hold.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant