Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation due to my board exams. Can you help me for this one.
user
Sure, I will help you. May I know your good name?
assistant
Sure, Matthew Jackson here.
user
Please wait a minute, I will check the reservation list.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No issues, thank you for the information.
user
Thank you.
assistant