Hello.
user
Hello, how may I support you today?
assistant
I would like to cancel my reservation as I am leaving to hometown, can you please help me out?
user
Sure, please share me your good name.
assistant
Cynthia Allen here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for opting us.
assistant