HI.
user
Hello. How may I aid you?
assistant
Could you please help me in cancelling my recent reserved ticket?
user
Yes, please may I know your name?
assistant
Myself Donna Lee.
user
Please wait for a while.
assistant
Ok, sure.
user
Sorry, there is no reservation found basis on your details.
assistant
Ok, thank you for the help.
user
Thank you for reaching us.
assistant