Hi. David Carter here.
user
Hello, how may I help you?
assistant
How can I cancel my ticketed flight which I booked for my holiday trip to Denver? Can you help me?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your name please?
assistant
I am David Carter.
user
Sorry to inform you that there is no active reservation on found on your given name.
assistant
Not a problem. Thank you.
user
Thanks for contacting us.
assistant