Hello, Kevin Phillips here.
user
Welcome to our travel agency. How may I help you today?
assistant
I would like to make few changes in my previous reservation as my mother will be travelling with me now.
user
Oh sure. May I know what name was you reservation done under? Was it your own name or any other?
assistant
Yes, it was on my name only.
user
Okay. Just give me a moment to find your details in my system.
assistant
Sure, take your own time.
user
Mr. Phillips. There seems to be no reservation under your name.
assistant
That's fine, no issues with it, maybe I haven't booked it properly as I was in a hurry.
user
Okay. Please reach out to us if you need any help again.
assistant
Thank you for your assistance.
user
Have a good day.
assistant