Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation which I have done a month ago, as my health is not good. Can you please help me in cancelling my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Jerry Moore.
user
Please stand by.
assistant
Ok, sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Anyways, thank you for the information.
user
Thank you for opting us.
assistant