Hi.
user
Hello, how can I help you today?
assistant
Can you please check if there is any reservation active by the name Emily Carter? if it is active I need to change it.
user
Sure, we are here to help you. Kindly share your name.
assistant
I have already mentioned above.
user
Please wait a moment I will check the reservation and get back to you.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
That's Ok, thanks for your response.
user
Thanks for reaching us.
assistant