Hi.
user
Hello,. May I know your good name?
assistant
My name is Rachel Turner.
user
How may I serve you?
assistant
Due to health issues, I want to change my existing reservation. Please help me with it?
user
Sure, please wait for a minute I will get back to you with current status.
assistant
OK.
user
Sorry to inform that there is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you. Have a good day.
assistant
Thanks for the help.
user