Hi, I am Amy Johnson.
user
Hello. How may I aid you today?
assistant
Owing an emergence, I want to change my recent reservation. Can you please help me with it?
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
No problem, thanks for the help.
user
Thank you for approaching us.
assistant