Hello.
user
Hello. How may I serve you at this moment?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, can I know your good name please?
assistant
My name is Nicholas Lee.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for reaching us.
assistant