Hello, Jerry Phillips is my name.
user
Hello, how can I render you today?
assistant
For cancelling the reservation, I need your help as my visa got cancelled.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting.
assistant
Fine.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok. Thank you for your service.
user
Thank you for choosing us.
assistant