Hi.
user
Hello, how may I guide you today?
assistant
I am Ronald Phillips. I just want to change my existing reservation, due to health issue. Can you help me out?
user
Sure, we are here to help you to change your reservation. Please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for opting us.
assistant