Hello.
user
Hello, how can I aid you for the day?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, I am here to help you. Can I have your name, please?
assistant
Shirley Moore here.
user
Ok, please wait for sometime.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name.
assistant
No issue, Thanks for the information.
user
Thank you for availing us.
assistant