Hello.
user
Hello, how can I assist you?
assistant
I am Karen Campbell. Can you please help me in booking my flight ticket from DTW to PHX?
user
Sure, let me know your travelling dates.
assistant
My travelling dates are 04/28 and 04/30.
user
We found a direct flight with your details. Shall I proceed for booking?
assistant
Ok, please proceed.
user
Your ticket has been confirmed with Southwest airlines and flight number is 1002.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant