Hi.
user
Hello, how can I aid you?
assistant
I made a reservation earlier to DC to attend a meeting but due to technical issues it got shifted to NY, so I need to amend in my existing reservation. Can you help me with this?
user
Sure, may I know your name? Give me a minute.
assistant
I made a reservation earlier by the name Joseph Garcia.
user
Sorry, there is no active reservation found under your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant
You're welcome.
user