Hello.
user
Hello.
assistant
I am Ryan Wilson.
user
How can I assist you at this moment?
assistant
I want to change my existing reservation, due to heavy rainfall, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Ryan Wilson, no reservation has found under your name to change.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant