Hello. I am Laura Smith.
user
Hello, how can I guide you for today Laura Smith?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
I am here to help you with that Laura Smith.
assistant
Thank you.
user
I regret to say this Laura Smith, there is no active reservation with your name to cancel.
assistant
Ok, no problem. Thank you for your time.
user
You are welcome, thank you for reaching us.
assistant