Hello.
user
Hello.
assistant
My name is Deborah Scott.
user
How can I assist you Scott?
assistant
Due to some reasons, the event got postponed. I would like to change my existing reservation. Can you help me?
user
Sure, I will help you to change your reservation. Give me a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name to change your existing reservation.
assistant
Its ok, no issues. Thank you for the information.
user
Welcome. Thank you for choosing us.
assistant