Hello.
user
Hello. How may I aid you?
assistant
My name is Cynthia Edwards, I want to book a flight from DTW to IAD. Can you book a flight for me?
user
Sure, please provide your itinerary dates.
assistant
I will fly on May 2 and return on May 4.
user
Do you have any specifications?
assistant
I need  a direct flight.
user
Please wait for a while.
assistant
Sure.
user
Southwest airlines with flight 1007 is providing service with a connecting flight.
assistant
Please proceed with booking.
user
Your ticket is confirmed.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant