Hello.
user
Hello. How can I assist you today?
assistant
I am planning for some other trip, so I need to change my existing reservation, so will you help me to modify my reservation?
user
Sure, I will help you in changing the reservation. May I know your good name for verification?
assistant
My name in previous reservation is Ashley Allen.
user
Ok, please wait a moment to check the existing reservation status.
assistant
Ok, take your own time.
user
Thank you for waiting.
assistant
You are welcome.
user
Sorry Allen, I did not came across your name in the reservation chart to change your reservation.
assistant
It's ok, thank you for searching.
user
Most welcome. Thank you for choosing us. Have a good day.
assistant