Hello. I am Carol Parker.
user
Hello, how may I help you?
assistant
Can you help me to cancel my reservation which was booked to New York?
user
Sure, I am here to help you. Please wait for a minute, I will get back to you with current status.
assistant
Sure.
user
I am sorry to inform that there is no reservation available on your name.
assistant
Ok, thank you for informing me.
user
Thanks for choosing our service.
assistant