Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Yes, can you share me your name for checking?
assistant
My name is Brian Adams.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant