Hello.
user
Hello. How can I guide you?
assistant
I am Rachel Hernandez. I am planning to book a ticket on 12/01 and return on 12/03, can you help me in booking?
user
Sure, may I know your airport codes of journey?
assistant
I am departing from IAD to Phoenix PHX.
user
Give me a minute.
assistant
Sure.
user
There is a connecting flight with number 1020 in airline Delta, the fare is 100.
assistant
Please proceed for booking.
user
Your ticket is reserved.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant