Hello.
user
Hello. How can I aid you today?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, may I know your good name?
assistant
Jessica Hernandez here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant