Hi.
user
Hello, how can I serve you today?
assistant
I want to change my existing reservation due to some health problem. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Paul Hall here.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us, have a nice day.
assistant