Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I am here to help you. May I know your name please to check your reservation status?
assistant
My name is Donna Walker.
user
Please wait a moment.
assistant
Sure.
user
Donna walker, no reservation has been found on your name in our records.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant