Hello.
user
Hello, how may I aid you for today?
assistant
I have to cancel my ticket reservation, can you help me in that one?
user
Sure, I will help you. Can you provide your name to check the reservations under your name?
assistant
Thank you and my name is Nicole Jackson.
user
Sorry Nicole, there is no existing reservations under your name to cancel.
assistant
That's alright, no problem with that one.
user
Ok.
assistant
Welcome.
user
Thank you for reaching out here.
assistant