Hi,. I am Katherine Hall.
user
Hello, how can I aid you?
assistant
Owing to an emergency I want to cancel my recent reservation. Will you help me out in cancelling my reservation?
user
Sure, I am willing o help you. Please stand by.
assistant
Thank you. Sure.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Ok, thank you for quick response.
user
Thank you for choosing us, have a nice day.
assistant