Hi.
user
Hello, how can I be your guide for today?
assistant
I am Kevin Lee. I need to go for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
I will try my best in helping your about your reservation cancellation Kevin Lee.
assistant
Ok, thank you for accepting my request.
user
Can I put your conversation on hold for sometime to check the reservation status with your name?
assistant
Ok, take your own time. I will wait for your reply.
user
I regret to say this Kevin Lee, there is no active reservation with your name to cancel the reservation.
assistant
Ok, fine thank you checking.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant