Hello, I am Donald Taylor.
user
Hello, how may I give assistance to you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me that?
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your kind service.
user
Thank you for selecting us.
assistant