Hello.
user
Hello, how can I help you?
assistant
Can you please help me with changing my previous booking?
user
May I know your name please?
assistant
My name is George Roberts.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Thank you for opting us.
assistant
You are most welcome.
user