Hello,.
user
Hello, How can I serve you today?
assistant
I am Elizabeth Evans. I want to change my reservation due to my exams has been preponed.
user
Sure, Wait a minute. I will check and let you know.
assistant
Ok.
user
Thank you for waiting. There is no recent reservation found on your name.
assistant
Thank you.
user
Thank you for approaching us, Have a great day.
assistant