Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to bad weather condition, can you assist me?
user
Sure, I am here to assist you.
assistant
Brenda Brown.
user
May I know your name please?
assistant
You can check my name as Brenda Brown.
user
Ok, please wait a minute I will get back to you.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for opting us, have a nice day.
assistant