Hi, this is Alexander Young.
user
Hello, how can I be your helping hand?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, please wait while I search your current reservation in our data base.
assistant
Ok.
user
We didn't find any reservation on your name.
assistant
Ok, it is not an issue. Thank you for your service.
user
Thank you for checking it with us.
assistant