Hello.
user
Hello.
assistant
I am Gary Lopez.
user
In what way can I help you?
assistant
I want to change my existing reservation due to bad weather condition, so please help me in change reservation.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you.
assistant