Hi.
user
Hello. How may I guide you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I will help you. May I know your name to check your reservation status?
assistant
My name is Barbara White.
user
Ok, please wait for a while. I will check with it and get back to you.
assistant
Sure.
user
Sorry to say that, we have not found any active reservation on your name to proceed further.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant