Hello.
user
Hello. How may I aid you today?
assistant
I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I will help you with that. May I now your name please?
assistant
Thank you very much for quick access, myself Eric Williams.
user
I am sorry to say that there is no flight reservation found under your name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant