Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel the reservation which I had done a week ago?
user
Sure, can you please help me with your name?
assistant
Ok, please check for the name Stephanie Carter.
user
Thank you. Please wait for a while, let me check your reservation status in our database.
assistant
Ok, please take your own time.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That is ok, thank you for assisting me.
user
You are welcome and thank you for choosing us.
assistant