Hello.
user
Hello, how may I assist you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
May I know your good name please?
assistant
My name is Steven Hill.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome.
assistant