Hi.
user
Hello, how may I help you?
assistant
I would like to change my flight reservation as I am unwell, can you please help me?
user
Sure, may I know your name, please?
assistant
Thank you. Myself Amy Mitchell.
user
Wait a minute.
assistant
Sure.
user
There was no reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant