Hi. I would like to change my current reservation due to Health issue.
user
Hello, how may I assist you? Ok, can I know your name please?
assistant
My name is Dorothy Jones.
user
Sorry to say this Jones, there are no reservation found on your name.
assistant
That's ok, no issue.
user
Thank you for reaching us.
assistant
Thank you for your help.
user
Have a good day.
assistant