Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, may I know your name?
assistant
Sure, please check the reservation with my name Ashley Roberts.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Most welcome.
assistant