Hello. I am Emily Carter.
user
Hello, how can I support you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you aid me to change it?
user
Sure, please give me a minute.
assistant
Sure.
user
Thanks for your time, we are sorry to inform you that no reservation was found based on your name.
assistant
Ok, not an issue. Thanks for your assistance.
user
Thank you for choosing us.
assistant