Hello.
user
Hello. How can I assist you today?
assistant
My holiday trip has been cancelled. So, I would like to cancel my recent reservation. Could you please help me with that?
user
Sure, please allow me a moment to check for the previous reservation. May I know your name to proceed further?
assistant
My reservation was done under the name Dorothy Rodriguez.
user
Dorothy, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
You are welcome. Thank you for contacting us, have a great day.
assistant