Hi.
user
Hello. How can I aid you at this moment?
assistant
Can you please help me to change my reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservations status?
assistant
I am Justin Taylor.
user
Justin Taylor, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant