Hello. I am Alexander Miller.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me?
user
Sure, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant