Hi.
user
Hello, how may I guide you?
assistant
Can you please cancel my ticket? Because I am not feeling well to attend meeting.
user
Sure, please provide me your name to check your details.
assistant
I am Betty Robinson.
user
Just wait a moment.
assistant
Sure.
user
There is a reservation found on your name, are you sure to cancel it?
assistant
Yes, you can cancel it.
user
I have cancelled your reservation successfully.
assistant
Ok. Thank you.
user
Thank you for consulting us.
assistant