Hi.
user
Hello, how may I assist you?
assistant
I am Rachel Adams. Can you please help me in changing my recent reservation?
user
Sure, I am here to help you. Let me check your reservation status in our database.
assistant
Thank you. Sure, I will wait.
user
Sorry to say you, I did not find any reservation under your name in our database.
assistant
No issues, thank you.
user
You are welcome and thank you for reaching us.
assistant