Hi.
user
Hello. How can I help you now?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please, share me your good name to check your reservation status.
assistant
Myself James Lee.
user
Ok, please wait for a moment. We have an active reservation on your name, shall I proceed by cancelling?
assistant
Yes, please cancel.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for opting us.
assistant