Hello.
user
Hello.
assistant
I am Rachel Jones.
user
How may I assist you today?
assistant
Can you please help me in changing my existing reservation to Orlando? As my meeting got postponed at Orlando.
user
Sure, please hold a moment, let me check with your details.
assistant
Sure, I will wait for your information.
user
Sorry, there are no active reservation on your name to change.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching our service.
assistant