Hello.
user
Hello. How can I be in your service?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Ok, please can I know your name to check for the reservation you have done recently?
assistant
Sure, my name is Carolyn Wilson.
user
Sorry, there are no reservations been done on your name as per our records.
assistant
It's ok, thank you for the information.
user
Thank you for choosing our agency.
assistant