Hello.
user
Hello.
assistant
I am Matthew Mitchell.
user
How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Matthew Mitchell, I could not find any reservation by your name.
assistant
That's ok.
user
Sorry for the inconvenience.
assistant
Anyways, thank you for your help.
user
Have a nice day.
assistant