Hi.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, We are here to help you. May I know your name?
assistant
I am Elizabeth Harris.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant