Hi.
user
Hello, how may I help you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Linda Evans.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Evans, there is no reservation found as per your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us with a query.
assistant