Hello.
user
Hello. How can I assist you at this moment?
assistant
Actually my Snooker's Competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you with that. Can I have your name please to check your reservation status?
assistant
Sure, I am Timothy Baker.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Timothy Baker, no reservation has found under your name to cancel.
assistant
Ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your valuable information.
user