Hello.
user
Hello. How may I guide you at this moment?
assistant
Actually my Final Examination is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you. Can I know your name please?
assistant
Thank you. I am Mary Edwards.
user
Ok, please give me sometime to check your ticket status.
assistant
Sure, take your time.
user
I am really sorry to tell you, there is no reservation found with your name to cancel the ticket.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome. Thank you for opting us.
assistant