Hello.
user
Hello, how can I help you now?
assistant
My name is Michael Adams. I want to change my existing reservation due to my illness. Can you help me in changing reservation?
user
Sure, I will help you to change your reservation. Please wait for a moment, while the check for your reservation.
assistant
Sure.
user
Thanks for waiting, Sorry there is no any reservation found on your name in our data base.
assistant
Ok, No problem. Thank you.
user
Thank you for visiting us, have a nice day.
assistant