Hello.
user
Hello, how can I assist you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, may I know your name please?
assistant
Myself Nicole Allen.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant