Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you help me with that?
user
Sure, may I know your name please?
assistant
I am Anna Martin.
user
Ok, please wait for a moment.
assistant
OK.
user
Thanks for waiting. I found reservation with your name. Shall I cancel the reservation?
assistant
Sure, proceed with the cancellation.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your kind service.
user
Thank you for choosing us.
assistant