Hi.
user
Hello.
assistant
I am Kevin Williams.
user
How may I help you?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Sure, I am here to help you. Please wait for a moment to check your reservation status.
assistant
Ok.
user
Sorry, no reservation found on your name. Thank you for reaching us, have a nice day.
assistant
Thant's ok, thank you.
user