Hi.
user
Hello.
assistant
I am Justin Walker.
user
How may I assist you today?
assistant
Can you help me with cancelling my reservation ticket?
user
Sure, we are here to help you.
assistant
Thanks.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
It's ok, thanks for checking.
user
Thanks for reaching us, have a nice day.
assistant