Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to sudden demise of my grand mother. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
Can I have your good name to check your reservation?
assistant
My name is James Parker.
user
Thanks for your name, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant