Hello, I am Katherine Hall.
user
Hello, how may I aid you today?
assistant
I have planned to go for my sister birthday party in AUS but some technical issue in our office, I want to solve the issue Regarding that, I need to change my existing reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait a moment, I will check and get back to you.
assistant
Ok.
user
I have checked all the reservation list but, I could not find your name in the list.
assistant
Not a problem, thank you.
user
Thanks for choosing us. Have a great day ahead.
assistant