Hi.
user
Hello, how may I assist you?
assistant
Andrew Lewis here. Can you cancel my flight ticket reservation?
user
Sure, may I know your good name please?
assistant
I am Andrew Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Not a problem. Thank you.
user
Thank you for reaching us.
assistant