Hi,.
user
Hello, how can I assist you?
assistant
As my family trip got postponed, I want to change my existing reservation. Please help me out.
user
Sure, please wait for few minutes.
assistant
Ok.
user
To check the details, provide me your good name?
assistant
I am Michelle Taylor.
user
There is no reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you, for reaching us.
assistant