Hello,.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you, please provide me your name.
assistant
Sure, I am Dorothy Campbell.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant