Hello.
user
Hello, how can I support you today?
assistant
I am Edward Hernandez. Actually I have planned to attend the client meeting but due to some technical issues the meeting has been postponed. Can you please help me to change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your previous reservation.
assistant
Ok, I will wait.
user
Thank you for being patience, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us.
assistant