Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you in cancelling the ticket. May I know your name to check further?
assistant
My name is Sharon Green.
user
Please wait a moment.
assistant
Ok.
user
Sharon Green, regret to inform that there in no active reservation found under your name to cancel.
assistant
Thanks for the information.
user
Thank you for reaching us.
assistant