Hello.
user
Hello.
assistant
Rachel Hernandez on this end.
user
Rachel, how can I assist you today?
assistant
I was planning to cancel my holiday trip, as I need to attend a wedding here on same day. Can you cancel my reservation?
user
Sure, please wait for a moment.
assistant
Ok, I will be waiting for your response.
user
Sorry, I have not find any reservation on your name.
assistant
Oh! My mother might have cancelled my reservation already.
user
My pleasure, have a great day.
assistant
Thank you for checking.
user