Hi.
user
Hello, welcome to south west agency.
assistant
Myself Melissa Nelson.
user
How may I assist you?
assistant
I would like to cancel my reservation due to health issue. Can you help me?
user
Ok, I'll you check you for that.Please wait a second.
assistant
Ok.
user
Sorry to say, no reservation found on your name in my database.
assistant
Ok, fine. Thank you for your response.
user
Thank you for reaching our agency.
assistant