Hello. I am Steven Collins.
user
Hello, do you need any help from us?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, no problem. Thank you for your time.
user
You are welcome, have a great day.
assistant