Hi.
user
Hello, how can I assist you today?
assistant
 I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me with that?
user
Sure, may I know your good name?
assistant
Benjamin Anderson, is my name.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Ok, Thanks for your help.
user
Thank you for reaching us.
assistant