Hi.
user
Hello. How can I aid you at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Kathleen Miller is my name.
user
Kathleen Miller, there is no active reservation found under your name in our database.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant