Hi.
user
Hello, how may I serve you?
assistant
I intend to change my existing reservation due to some health issues. Can you help me update my reservation which was made on the name of Stephanie Carter?
user
Just wait a moment.
assistant
Sure.
user
We are sorry to inform that there is no reservation found with your given name.
assistant
It's ok, thank you for the response.
user
Thank you for availing us.
assistant