Hi. I am Michael Young.
user
Hello. How can I help you today?
assistant
I need to change my reservation as my plan to go got trekking got postponed. Can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry, no reservation is found on your name in our database.
assistant
That's Ok, thanks for your assistance.
user
Thank you for reaching us.
assistant