Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you please cancel my reservation, due to bad weather conditions?
user
Surely, I will help you out.
assistant
Thank you.
user
On whose name, you made the reservation earlier?
assistant
My name is Kevin Moore.
user
Ok, please wait for a moment.
assistant
Sure.
user
We found a reservation on your name in our database, shall I proceed to cancel?
assistant
Ok, proceed with cancellation.
user
Ok, I have cancelled your reservation.
assistant
Thank you for cancelling my ticket.
user
Thank you for choosing us.
assistant