Hi.
user
Hello. How can I guide you today?
assistant
I would like to change my reservation as my trip got cancelled, can you please help me out with that?
user
Ok, I am here to help you with that. Meanwhile may I know your name to check whether your reservation is available or not?
assistant
I am Debra Brown.
user
Ok, please wait for a while. I will check and let you know about your reservation status.
assistant
Sure, I will stand by.
user
Sorry, Debra Brown I did not find any active reservation on your name to change.
assistant
That's ok, thank you.
user
Thank you for connecting with us, have a nice day ahead.
assistant