Hello.
user
Hello.
assistant
William Jones here.
user
How can I assist you today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservations status.
assistant
Sure, take your time.
user
There is no previous reservation found on your name William Jones.
assistant
Oh! I think my cousin might have cancelled my reservation. Anyway, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user