Hello.
user
Hello. How can I help you today?
assistant
Due to an emergency, I have to cancel my flight ticket reservation, can you please help me?
user
Sure, I am happy to help you.
assistant
Sure. Thank you.
user
Ok, may I know your name please.
assistant
Sure, my name is Deborah Lopez.
user
Sorry Lopez, no reservation found on your name.
assistant
Ok, no issue with that one, thank you for your immediate response.
user
Thank you for reaching us.
assistant
Most welcome.
user