Hello.
user
Hello. What type of help you are looking for?
assistant
Actually my Snooker's Competition is postponed so that I want to change an existing reservation, can you help me?
user
Sure, can I know your name please?
assistant
Sure, I am Charles Barker.
user
Sorry Barker, there is no reservation found on your name. Thank you for contacting us.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant