Hi.
user
Hello, how can I assist you for the day?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My name is Catherine Collins.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant