Hello.
user
Hello.
assistant
I am Brandon Wright.
user
Wright, how may I help you?
assistant
 I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in changing my reservation?
user
Sure, please give me a moment to check your ticket status. Sorry, no reservation is available by your name.
assistant
No issue, thank you.
user
Thank you for reaching us.
assistant