Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name?
assistant
My name is Linda Campbell.
user
Please wait a moment, let me check with your details.
assistant
OK.
user
Sorry, there are no active reservations on your name to change.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching our service.
assistant