Hello.
user
Hello. In which way I can assist you today?
assistant
My name is Nicole Brown.
user
Good morning Brown.
assistant
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Sure, I am happy to help you with that. Please wait a moment, I will check the existing reservation status.
assistant
Sure.
user
Thank you for your patience.
assistant
It's alright.
user
Sorry Brown, there is no reservation has found under your name to change it.
assistant
It's ok, thank you.
user
Thank you for choosing us. Have a good day.
assistant
Thank you.
user