Hello.
user
Hello, how may I assist you?
assistant
My name is Michelle Garcia. Due to cold weather conditions, I need to cancel my recent reservation. Could you please help me with that?
user
Sure Garcia, I can help you. Please hold on for a moment to check it.
assistant
Sure.
user
Thank you for waiting, sorry Garcia, as per you request there is no ticket booked on your name.
assistant
That's ok. Thank you for the help.
user
Thank you for your approach. Have a nice day.
assistant