Hello.
user
Hello, how can I address you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, can you share your name for checking the reservation status?
assistant
My name is Edward Thompson.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no active reservation found under your name.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant