Hello,.
user
Hello, How can I aid you the day?
assistant
I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. So can you please help me to cancel my reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
To process further, may I know your name?
assistant
I am Donald Williams.
user
Ok, please hold on for a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for approaching us.
assistant