Hi.
user
Hello, how may I assist you for today?
assistant
I am Katherine Thompson. I just want to cancel my reservation due to Cultural Exhibition were cancelled.
user
Ok, please wait a moment I'll check the details and revert you.
assistant
Sure, take your time.
user
Sorry to say, there are no details found regarding your reservation.
assistant
Not an issue.
user
Thanks for availing us, have a pleasant day.
assistant
Thank you.
user