Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, I am here to help you with your concern. Can you please help me with your name?
assistant
My name is Carol Anderson.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. Carol Anderson, regret to inform that there is no active reservation found under your name to amend it.
assistant
No problem, thank you.
user
Thank you for connecting us.
assistant