Hello.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I will help with cancellation. May I know your good name?
assistant
My name is Brian Jackson.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue, thank you.
user
Thank you for visiting us.
assistant