Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation, can you help me with that?
user
Yes, can you share me your name?
assistant
Sure, Carolyn Rodriguez here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking and informing me.
user
Thank you for contacting us.
assistant