Hello.
user
Hello. How can I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I can help you with flight ticket cancellation.
assistant
Thanks.
user
Can I know your name please?
assistant
My name is Cynthia Roberts.
user
Please allow me a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel it.
assistant
Anyway, thanks for the information.
user
You are welcome.
assistant