Hello.
user
Hello, what can I do for you?
assistant
Actually, an event is planned by my family members, but due to some problems we all cancelled that event. So I want to cancel my ticket. Can you do that for me?
user
Sure, could you provide me your name so that I will check the reservation.
assistant
Ok, please search the reservation with name Emma Baker.
user
Sorry Emma, no reservation found on your name.
assistant
Oh! it's ok.
user
Do you need any other help?
assistant
No, anyways thank you for the information.
user
Thank you for reaching us.
assistant