Hello.
user
Hello, how may I help you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, we are perky to help you. May I know your good name?
assistant
Sure, I am Brenda Parker.
user
Please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, Thank you for your help.
user
Thank you for availing us.
assistant