Hello.
user
Hello, what can I do for you?
assistant
I have made a reservation earlier to attend for a Live Concert, but due to some health issues, I need to change it. Will you please help me in this?
user
Sure, I am here to help you with that.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Sure, my name is Andrew Edwards.
user
Please wait until I look for your reservation and revert back to you.
assistant
Sure, take your own time.
user
We didn't find any reservation in our system with your name.
assistant
That's Ok, thank you for your service.
user
Thank you for connecting us.
assistant