Hi.
user
Hello, how can I help you?
assistant
I am Ronald Lewis. I would like to cancel my recent reservation, as there is a heavy rainfall in my place.
user
Please wait a while, I will check and inform you.
assistant
Sure.
user
There is a reservation on your name, as per your request the reservation is cancelled.
assistant
Thank you for understanding and cancelling my reservation.
user
Thank you for opting us.
assistant