Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Patricia Green.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Thank you for approaching us.
assistant