Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation as I am not feeling well. Can you please help me out?
user
Sure, we are here to help you. Can you please share your name?
assistant
Thank you, my name is Carol Evans.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Not a problem, anyways thank you for the information.
user
Thanks for reaching us.
assistant