Hello.
user
Hello. How may I help you?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in cancelling my ticket?
user
Yes, please I will help you in flight ticket cancellation. May I know your name please?
assistant
Sure. I am Pamela Collins.
user
Ok, wait for a moment please? While I am checking your flight reservation status.
assistant
Sure. take your own time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, not a problem.
user
Thank you.
assistant
Thank you for your information.
user