Hello. I am Mark White.
user
Hello, how can I assist you?
assistant
Can you please help me in changing my existing reservation as my plan to attend a flower festival got postponed?
user
Sure. Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for availing us.
assistant