Hello.
user
Hello, how may I aid you?
assistant
Joshua Baker here, can you please cancel my reservation which I had did recently because of the rain fall I can not make my journey?
user
Sure, I am here to help you out.
assistant
Ok, thank you so much.
user
Sorry Baker, there is no reservation on your name in our database.
assistant
That's ok, anyways I will not be able to make the trip. Thank you for the information.
user
Thank you for reaching us.
assistant