Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
user
Sure, please wait for a moment. May I know your name please?
assistant
Sure, I am Nicole Lopez.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, Thank you for your service.
user
Thank you for opting us.
assistant