Hello.
user
Hello.
assistant
Myself Steven Lee.
user
How may I help you?
assistant
I need to cancel my reservation, can you please help me out?
user
Sure, please stand by.
assistant
Please take your time, I will be waiting.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok, thank you for searching the details.
user
Thank you for reaching us. Hope to serve you again.
assistant
You are welcome.
user