Hello.
user
Hello. How can I aid you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know the name to check for the reservation status?
assistant
Sure, my name is Samuel Scott.
user
Please be on hold.
assistant
Sure, take your time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user