Hello.
user
Hello, how can I assist you?
assistant
Myself Rachel Garcia. I want to change my existing reservation, can you help me in that?
user
Yes, I will assist you with that. Please wait a moment I will check.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no flight ticket been reserved on your name as per the database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing our agency.
assistant