Hello.
user
Hello. How can I help you?
assistant
I am Donna Walker. There is a meeting in JFK, but the snowfall in JFK is very heavy, so I want to cancel my reservation.
user
Donna Walker, can I ask your travel dates you are planning?
assistant
There is previous reservation, so please cancel my reservation.
user
Ok, let me check with it for a moment please.
assistant
Ok.
user
Sorry Donna Walker, we couldn't find any reservation by your name.
assistant
That's ok, thanks for your help.
user
Sorry for the inconvenience. Keep visiting us again. Thank you for reaching us.
assistant