Hi. I am Stephen Hill.
user
Hello, how can I help you?
assistant
I want to  cancel my recent reservation due to cancellation of my trip.Can you help me?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no reservation found in your name.
assistant
That's Fine. Thank you.
user
Thank you for availing us.
assistant