Hello.
user
Hello. How can I help you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am glad to help you with that.
assistant
My name is Eric Jackson.
user
May I know your good name? Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue, thank you for the information.
user
Thank you for consulting us.
assistant