Hi.
user
Hello.
assistant
I am Gregory Lee.
user
How can I help you now?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment due to health issues?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry Gregory, there is no reservation found on your name.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for approaching us, have a nice day.
assistant