Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, we are glad to help you. May I know your good name please?
assistant
I am Brandon Jackson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant