Hello.
user
Hello,. How may I help you?
assistant
Actually my Hockey Competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Michelle Evans.
user
Please be on hold.
assistant
Ok.
user
Sorry, no active reservation found in your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant