Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my health is unwell.
user
Sad to hear, I will help you. Can I know your name please to check your reservation status?
assistant
Sure, my name is Betty Jackson.
user
Please hold on a moment.
assistant
Ok, I'll wait for your response.
user
Betty Jackson, no reservation has been found on your name in our database.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for approaching us.
assistant