Hello.
user
Hello, how can I help you today?
assistant
Would it be possible for you to change my reservation, which I have done with my name?
user
Sure, may I know your name?
assistant
My name is Dorothy Adams.
user
Please wait a moment I will check the reservation and get back to you.
assistant
Sure.
user
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
assistant
No problem, thank you for your help.
user
Thanks for reaching us.
assistant