Hi.
user
Hello, how can I guide you for today?
assistant
Can you please help me in changing my existing reservation?
user
May I know your name, please?
assistant
I have reserved my flight ticket with name Scott Perez.
user
Please give me a minute, I will find your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Ok, fine thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant