Hello.
user
Hello, how can I best assist you now?
assistant
I am Virginia Taylor. I need to cancel my recent reservation due to postpone of volleyball tournament. Could you please help me in doing that?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Sorry to inform that, there is no active reservation found on your name.
assistant
No worries, thank you for your information.
user
Thanks for opting us, wish you a happy day.
assistant