Hi.
user
Hello, how can I serve you today?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, I am Emily Anderson.
user
Please give me a minute.
assistant
Take your time.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant