Hello.
user
Hello, how can I help you?
assistant
I have made a reservation for a direct flight but I need to meet my friend at mid airport So, please modify my reservation for a connecting flight?
user
Ok, may I know your name?
assistant
My name is Melissa Anderson.
user
Ok, please wait for a moment.
assistant
OK.
user
Sorry, no reservation found with your name.
assistant
Ok, no problem. Thanks for your time with us.
user
Thank you for opting us.
assistant