Hello, I am Nancy Jackson.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I need to cancel my reservation. Can you please help me?
user
Ok. We are here to help you.
assistant
Thank you.
user
Please, stay online. I will check the previous list and let you know.
assistant
Ok.
user
Thank you for your valuable time. No reservation was found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant