Hello,.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself, Deborah Phillips.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for choosing us.
assistant