Hello.
user
Hello, how may I serve you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need your help to cancel my recent reservation with name Sarah Brown.
user
Ok, let me check the reservation list and revert you.
assistant
Sure, I will wait for your response.
user
Thanks for your time. There is no reservation found on your name.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for approaching us.
assistant