Hello, I am Susan Robinson.
user
Hello, How can I provide assistance to you?
assistant
Due to heavy rains my cricket match is postponed, so I want to cancel my recent reservation. Can you help me with that?
user
Sure, I am blissful to help you. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem. Thanks for your service.
user
Thank you for choosing us, Have a fantastic day.
assistant