Hello.
user
Hello. How may I support you today?
assistant
I am Raymond Smith. Please help me to change my active reservation as my meeting was changed.
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Please wait a moment I'll check the reservation list.
assistant
Ok, I will wait.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant