Hello.
user
Hello. How can I assist you today?
assistant
I am Stephen Hernandez. I want to cancel my reservation, can you help me?
user
Sure, I can help you in cancelling your reservation. Let me check for your reservation status.
assistant
Ok, take your time.
user
Stephen, I have not found any reservation by your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for contacting us and have a nice day.
assistant