Hello.
user
Hello, how can I aid you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
Myself Timothy Lee.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant