Hello. Jacob Miller here.
user
Hello. How can I help you?
assistant
In the last month I have reserved a flight on my name to travel to Washington to celebrate my father birthday but suddenly there is an examination on the same date our college management has informed suddenly to us. So I will travel to my home on some other dates. Can you please help me in changing my flight ticket booking?
user
Sure, please wait for a while to check it.
assistant
Ok, take your time.
user
When I have checked in my previous booking list there is no name that is found in that list to modify it. It is not booked properly I think.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant