Hello.
user
Hello. How may I assist you?
assistant
Barbara Williams here.
user
Glad to meet you Barbara.
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, please give me a moment.
assistant
Ok.
user
I found your reservation, may I know your trip dates?
assistant
My departure date is 05/02 and return date is 05/04.
user
May I know your airport codes?
assistant
My airport codes are from DCA to ORD.
user
Sorry, I could not found any flights on your trip dates to change your booking.
assistant
So sad for that.
user
Sorry for the inconvenience cause.
assistant
Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant