Hi.
user
Hello, how may I serve you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, we are here to help you. May I know your good name please?
assistant
Joseph Clark here.
user
Please wait a moment.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed to cancellation?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant