Hello.
user
Hello.
assistant
Myself Samantha Hernandez.
user
Samantha Hernandez, how may I aid you?
assistant
Due to some client meeting, I am going to change my existing reservation. Can you please help me for this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait for your kind response.
user
Sorry, no reservation is available by your name.
assistant
Not a big problem, anyway thank you very much for your service.
user
Thank you for contacting us.
assistant