Hello.
user
Hello, how can I help you?
assistant
Mary Garcia here. My tennis match has been postponed, so I want to reschedule my itinerary dates.
user
Sure, can you provide me your name please?
assistant
I mentioned my name.
user
can you spare me a moment?
assistant
Sure.
user
Mary Garcia, I regret to inform that there is no reservation by your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant