Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my existing reservation on the name of Katherine Adams.
user
Sure, please wait for a while, I will check our data base and revert you.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok. Thanks for your information.
user
Thank you approaching us in change of your reservation.
assistant