Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, my planned trip to Navajo adventure got cancelled. So I want you to cancel my recent reservation.
user
Ok, I will help you with that. May I know your good name?
assistant
Sure, Richard Perez here.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant