Hello. I am Raymond Jackson.
user
Hello. How can I aid you?
assistant
I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?
user
Sure, please wait I will revert you.
assistant
Ok.
user
 Sorry, no reservation was found on your name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for availing us.
assistant