Hello, I am Thomas Taylor.
user
Hello, how can I be your helping hand?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you.
assistant
OK.
user
Please wait fora while, I will check your reservation.
assistant
OK.
user
Thank you for being patience, there is a reservation found on your name. Shall I cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you.
user