Hello, I am Laura Lee.
user
Hello, how may I help you?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry Laura, in my database I didn't found any details regarding your reservation.
assistant
No problem. Thanks for your information.
user
Thanks for reaching us. Have a nice day.
assistant