Hello.
user
Hello. What can I do for you?
assistant
My business trip has been postponed.Can you please help me for changing the existing reservation?
user
Sure, please help me with your name.
assistant
Sure, I'm Catherine Wilson.
user
Sorry, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for using our services.
assistant