Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with cancelling my reservation.
user
Sure, I am happy to help you.
assistant
Thank you.
user
Can I have your name to check your reservation status?
assistant
Sure, myself William Davis.
user
Ok, please be on hold while I am checking.
assistant
Sure, take your time.
user
Sorry to inform you, there is no previous reservation found on your name to cancel.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Thank you for connecting with us. Have a nice day.
assistant