Hello.
user
Hello, how can I help you?
assistant
I am Virginia Martin want to cancel my reservation owing an emergence.
user
Ok.
assistant
 Can you help me in cancelling?
user
Sure, I am here to help you.
assistant
 Thank you.
user
Please wait.
assistant
Ok.
user
Thanks for waiting. We found a reservation on your name and it has been cancelled.
assistant
Thank you for your help.
user
Thank you.
assistant