Hello.
user
Hello. How may I assist you?
assistant
I need cancel my reservation because my exam has been postponed and no yet rescheduled again. can you cancel my reservation?
user
Sure, I will help you.
assistant
Myself Karen Moore.
user
I found your reservation and it is successfully cancelled.
assistant
Ok, thank you so much.
user
Thank you for choosing us.
assistant
Welcome.
user