Hello.
user
Hello. What assistance do you need from us?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, I will assist you with that.
assistant
Thank you.
user
Can I have your name to check the reservation status?
assistant
Sure, please check with the name of Matthew Young.
user
Ok, please give me a minute to check your reservation.
assistant
Sure, take your time.
user
Successfully, I found your previous reservation and I have cancelled it.
assistant
Thank you for your help.
user
You are most welcome. Thank you for reaching us.
assistant
Most welcome.
user