Hello.
user
Hello.
assistant
I am Thomas Hall.
user
How can I assist you?
assistant
I planned a trip to New York with my friend but my friend is seek, so I want to cancel my reservation.
user
Sure, can you wait a minute?
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant