Hi.
user
Hello. How may I assist you today?
assistant
My business meeting got postponed, can you please help me in changing the reservation?
user
Sure, may i know your name?
assistant
I am Mark Phillips.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you so much.
assistant