Hello.
user
Hello, how can I aid you?
assistant
I have some personal matters that need fixing, so I need to cancel my recent reservation.
user
Ok, may I know your name please?
assistant
My name is Deborah Lee.
user
Please give a minute.
assistant
Sure.
user
Thanks for you time. There was no reservation found on your name.
assistant
That's not a problem. Thank you.
user
Thank you for contacting us.
assistant