Hello.
user
Hello, how may I assist you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Can you help me with this?
user
May I know your good name?
assistant
My previous reservation has done with my name Steven Green.
user
No reservation found on your name.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Thank you for reaching us, have a great day.
assistant
Thank you for providing information.
user