Hello.
user
Hello, how can I guide you for today?
assistant
My name is Kenneth Thomas. I need to cancel my reservation,  which is done recently. Can you please help me out in my reservation cancel?
user
Sure, I will help you with that Kenneth Thomas. Please wait to check the active reservation with your name in our data base.
assistant
Thank you for considering my request. Sure, I will wait for your response.
user
I regret to say this Kenneth Thomas, there is no active reservation with your name to cancel.
assistant
Not a big problem, anyway thank you for the information.
user
You are welcome, thank you for reaching out here.
assistant
Thank you for your kind service.
user