Hello,.
user
Hello.
assistant
I am Cynthia Harris.
user
How can I aid you at this moment?
assistant
Can you please change my existing reservation, due to postpone of my exams?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Sure.
user
Cynthia Harris, there is no active reservation found under your name in our database.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us.
assistant