Hello.
user
Hello.
assistant
My name is Sarah Edwards.
user
How can I help you?
assistant
I need to cancel my reservation as the event which I am planning to attend has been cancelled. Can you help me?
user
Sure, I am glad to help you. Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there are no reservation found on your name in our records. Have a nice day.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for consulting us.
assistant