Hello.
user
Hello,. How can I serve you at this moment?
assistant
I need to cancel my reservation as I need to stay back in my own city, due to my house has collapsed by Floods.
user
Ok.
assistant
Can you please help me with this?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Sure, please check the reservation on the name of Susan Anderson.
user
We regret to say that there is no active reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for opting us, hope to serve you again.
assistant