Hello,.
user
Hello. How may I assist you today?
assistant
I am Alexander Adams, I want to cancel my recent reservation as I am hospatilized.
user
OK. Wait a minute, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, we found a reservation with your name. Shall I cancel it?
assistant
Ok, please proceed with cancellation.
user
Thank you for your confirmation.
assistant
Thank you for your excellent service.
user
Your booking has been cancelled. Thanks for opting us, have a nice day.
assistant
Thank you.
user