Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Katherine Adams here.
user
Sorry Katherine Adams, there is no flight reservation on your name in our database.
assistant
Ok, thank you.
user
Thank you for reaching us Katherine Adams.
assistant