Hi.
user
Hello. How may I guide you?
assistant
I am Mark Phillips, I want to change my reservation which I have done last week due to wrong destination point.
user
Ok, I am oblige to help you. Please give me a moment.
assistant
Ok, sure.
user
I am sorry to say that there is no reservation found for the name which you have provided.
assistant
Not a problem, any have thank you for the help.
user
Most welcome.
assistant