Hello.
user
Hello, how may I serve you today?
assistant
Due to an urgent work, I want to cancel my reservation. Can you help me?
user
Sure, Please wait a while. May I know your name to check the available reservation?
assistant
Kenneth Parker here.
user
Unfortunately, There is no reservation found with your specified name.
assistant
No issue, Thank you.
user
Thank you for choosing us, Have a nice day.
assistant