Hello.
user
Hello, how may I help you today?
assistant
I am Karen Phillips.
user
Ok.
assistant
I want to cancel my recent reservation due to an emergency work, can you help me in cancel reservation?
user
Sure, I will help you in cancellation. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant