Hi.
user
Hello, How may I serve you today?
assistant
I would like to cancel my recent reservation as my plan for a vacation got postponed.
user
Sure, May I know your name please?
assistant
I am Emily Jones.
user
OK, Please wait for a minute.
assistant
OK.
user
Sorry, there is no reservation found with your name.
assistant
OK, thanks for your response.
user
Have a Pleasant day.
assistant