Hello.
user
Hello, how may I help you for today?
assistant
Jessica Wilson here. I want to cancel my reservation due to my health issue. Can you please help me to cancel my reservation?
user
Sure, please wait for a moment to check your details.
assistant
Ok, please take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, fine. It might be cancelled by my manager but he did not informed me yet. Anyway thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant