Hello.
user
Hello. How may I serve you?
assistant
I am Jerry Thomas, I need to cancel my existing reservation due to postpone of my exams.
user
Ok.
assistant
Can you please help me?
user
Sure, I will help you. Give me a minute to check the previous reservation with your name.
assistant
Sure.
user
Thanks for giving your valuable time. Sorry to inoform you that, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant