Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Can you please cancel my reservation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Charles Thompson here.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for reaching us, wish you a great day.
assistant