Hello.
user
Hello. How may I assist you at this moment?
assistant
I am William Lopez from Houston.
user
Welcome to flight booking agency William.
assistant
Thanks, I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, I will assist you with that.
assistant
Thank you.
user
Please be on hold to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time. Thank you for your service.
user
Thank you for contacting us, have a great day.
assistant