Hello,.
user
Hello. How can I aid you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, may I know your name please?
assistant
Myself, Patricia Perez.
user
Please give me a moment.
assistant
Ok.
user
Unfortunately we did not find any reservation on your given name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you.
assistant