Hi.
user
Hello, how can I serve you?
assistant
I am planning to change my reservation, can you help me in that?
user
Yes, I can help you with it. Can you please share your name to check reservation details?
assistant
Ok. I am Melissa Martin.
user
Please wait, I will check your reservation and revert back to you shortly.
assistant
Ok.
user
We didn't find any reservation on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant