Hello.
user
Hello, how can I assist you today?
assistant
I am Kathleen Garcia.
user
Ok.
assistant
Please, help me in changing my existing reservation as my plan to go for a film festival got postponed.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
No problem. Thank you for the information.
user
Thank you for opting us.
assistant