Hello,.
user
Hello.
assistant
I am Rachel Jones.
user
How can I provide assistance to you?
assistant
I want to cancel my recent reservation as my exam got rescheduled. Please help me with cancellation.
user
Sure, I will help you with that. Please wait a while. I will check the reservation list.
assistant
OK.
user
Thanks for your time. There was no reservation found on your name.
assistant
That's fine, thank you.
user
Thank you for approaching us.
assistant