Hi.
user
Hello, how can I assist you?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Brenda Brown.
user
Please wait.
assistant
Sure, I will wait.
user
There is no reservation found active under your name to do cancellation.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant