Hi. This is William Turner.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation as my project got ramp down. Can you help me in that?
user
Sure, Please wait a second.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Ok, it is not an issue. Thank you for your information.
user
Thank you for availing us.
assistant