Hi.
user
Hello, how can I help you today?
assistant
 I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Myself William Jackson.
user
We found a reservation on your name. Can you please share your airport codes?
assistant
My airport codes are from OAK to CLT.
user
Can you please share your planned trip dates?
assistant
My trip dates are from 10/09 to 10/11.
user
Do you have any connection limit?
assistant
My connection limit is 1.
user
Is there any other specifications?
assistant
No.
user
We found a connecting flight of fare 100 with airline American and number is 1002. Can I proceed?
assistant
Please proceed with the booking.
user
Your ticket has been booked in economy class.
assistant
Thank you so much.
user
Thank you for availing us.
assistant