Hello.
user
Hello.
assistant
I am Timothy Brown.
user
How may I assist you?
assistant
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there are no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant