Hello.
user
Hello.
assistant
Laura Miller here.
user
How may I aid you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me in that?
user
Please wait a moment, let me check with the details.
assistant
Sure, I will wait for your response.
user
Sorry Laura Miller, there are no active reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching our service.
assistant