Hi.
user
Hello. How may I help you?
assistant
I am Christopher Perez. I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you to cancel the ticket.
assistant
Sure, take your own time.
user
Can you please wait a minute?
assistant
Ok.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant