Hello. Justin Clark here.
user
Hello, how can I address you today?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please wait for a couple of minutes.
assistant
Ok.
user
Thank you for waiting, we are sorry to inform you that no reservation was found based on your name.
assistant
Not an issue, thank you.
user
Thank you for picking us.
assistant