Hello.
user
Hello. How can I assist you?
assistant
I am Amanda Edwards. I am having some important meeting on the date on which I have booked the ticket, can you help me to change my existing reservation?
user
Ok, sure I will assist you.
assistant
Thank you.
user
Please wait a moment.
assistant
Take your time.
user
Sorry Amanda Edwards, there is no booking done on your name according to our records.
assistant
No issues. Thank you for clarifying me.
user
Thank you for choosing our agency. Have a nice day.
assistant
You are welcome.
user