Hi.
user
Hello, how may I aid you?
assistant
Can you please aid me in changing my existing reservation?
user
Sure, on whose name you did the reservation let me know?
assistant
Michael Perez.
user
Kindly, Wait a while.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in our database.
assistant
No issues, thank you for your information.
user
Thank you for reaching us. Have a nice day.
assistant