Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to some health issues, so please help me to cancel.
user
Sure, we are here to help you with cancellation. May I know your name?
assistant
Sure, I am Linda Gonzalez.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No worries, thank you.
user
Thank you for availing us.
assistant