Hello.
user
Hello.
assistant
I am Ruth Lewis.
user
How can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are gleeful to help you. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
Oh! That seems something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for opting us.
assistant