Hi.
user
Hello. How may I assist you today?
assistant
I have to cancel my flight ticket booking on my name Jacob Mitchell, can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret that, there is no reservation with your name in our records.
assistant
No problem, thank yo for your information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user