Hello, Raymond Allen here.
user
Hello. How can I help you?
assistant
Could you please help me to book a flight from PHX to CLT?
user
May I know the dates of journey?
assistant
My preferable dates are from 03/31 to 04/02.
user
Give  a minute.
assistant
Make sure that flight should contain 1 connection. Ok.
user
There is a flight with number 1001 and airline is Hawaiian. Connection is as per your request. Can I book it?
assistant
Ok, please book it.
user
Your ticket is booked. Have  a  safe flight.
assistant
Thank you for booking.
user
Welcome.
assistant