Hello.
user
Hello. How can I help you today?
assistant
Myself Scott Walker. I would like to cancel my reservation due to my health issue, can you help me?
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Sure.
user
Your patience is greatly appreciated. Scott, I see that there is no reservation found under your name.
assistant
No problem. Thanks for checking.
user
You are welcome. Thank you for contacting us.
assistant