Hi.
user
Hello. How may I help you at this minute?
assistant
Kimberly Gonzalez here. Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not a problem, thank you.
user
Thank you for approaching us.
assistant