Hello.
user
Hello. How may I abet you?
assistant
I need to change my reservation due to bad weather at my place. Can you help me with it?
user
Sure, please mention your name please.
assistant
My name is Mark Hernandez.
user
Give me a moment.
assistant
Sure.
user
We did not found any reservation by this name.
assistant
It's ok, thank you.
user
You're welcome. Happy journey.
assistant