Hello.
user
Hello. How may I assist you?
assistant
Due to some health issue, I am unable to travel so please change my existing reservation. Can you please help me with this?
user
Sure, I will help you. May I know your name?
assistant
Sure, I am Ashley King.
user
Sorry, there is no reservation on your name.
assistant
Ok, Thank you for your help.
user
Thank you.
assistant