Hello, I am David Taylor.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me out with cancellation?
user
Ok, I will help you for that.
assistant
Thank you.
user
Sorry to inform you that there is no reservation on your name in our records.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant