Hi.
user
Hello. How may I aid you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you. Can I know your name please?
assistant
Donald Miller.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say, no reservation found for this search.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant