Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Dennis Lee.
user
Dennis Lee, I have found your reservation in our database. Would you like me to cancel it?
assistant
Sure, please proceed.
user
Your reservation was cancelled successfully.
assistant
Thank you.
user
Thank you for utilizing our service.
assistant