Hi.
user
Hello, how may I aid you?
assistant
Jack Adams here. I want to change my existing reservation due to prepone of my exams. Can you help me in that?
user
Sure, I am here to help you. Please give me a moment to check your previous reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant