Hi.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation which is done recently due to some health isuues, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Sharon Moore.
user
Please allow me a moment.
assistant
Sure, I will allow.
user
There is no reservation found under your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for contacting us.
assistant