Hello.
user
Hello. How may I assist you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you aid me to change my existing reservation?
user
Sure, we are here to assist you. Please wait for a moment.
assistant
Sure, I will wait.
user
May I know your good name to check the reservation?
assistant
Sure, you can check the reservation on the name of Mark Lee.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you.
assistant