Hello.
user
Hello. How may I assist you?
assistant
Suddenly, my plan has been cancelled. Could you help me out?
user
Yes I can.
assistant
First my plan is to USA now I want to change it to Austin.
user
Please tell me your name.
assistant
Well, my name is Mary Harris.
user
Would you like me to update your journey details?
assistant
 Sure, my new reservation is from AUS to JFK.
user
Please wait a minute.
assistant
Ok.
user
There is no reservation found with your details.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant