Hello.
user
Hello. How can I aid you today?
assistant
I am Janet Davis. Owing to an emergency I want to cancel my recent reservation, can you please help me with this?
user
Sure, we are here to help you with this reservation cancel.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our database to cancel it.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant