Hello.
user
Hello.
assistant
I am Raymond Campbell.
user
How can I assist you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, I will wait.
user
Raymond, there is no reservation found under your name.
assistant
Thank you for your service.
user
Thank you for contacting us.
assistant