Hello.
user
Hello.
assistant
I am Rachel Thompson.
user
How may I help you?
assistant
I want to change my existing reservation, due to my family tour got postponed. Could you help me in changing reservation?
user
Sure. Please wait a moment, I will check for the reservation with your name.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thanks for your service.
user