Hello.
user
Hello, how may I guide you at this moment?
assistant
I am Eric Evans. I would like to cancel my reservation as I am moving for delegates meet, can you please help me out?
user
Yes, I am here to assist you for today Eric. Hold on for a second please to check the reservation status.
assistant
Sure, take your time.
user
Eric I have not found any active reservations under your name in our listings. Sorry to say this Eric.
assistant
Ok no problem, thank you for your services.
user
My pleasure, thank you for opting our service Eric.
assistant