Hi.
user
Hello, what service do you need from us?
assistant
I am Patricia Jackson, I am unable to travel right now due to health issues, so can you help me cancelling my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute while I am checking the ticket status.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Ok, thank you for reaching our agency.
assistant