Hello.
user
Hello, How can I amend you now?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it.
user
Sure, I can help you in that.
assistant
Thank you.
user
Please help me with your good name.
assistant
Sure, I am Ruth Nelson from Houston.
user
OK, please wait for a while.
assistant
Sure.
user
Thanks for time, there is a reservation found on your name to proceed farther I need your new journey dates.
assistant
Sure, my journey dates are on 12/16 to 12/18.
user
Ok, kindly mention your airport codes.
assistant
My airport codes are from HOU to OAK.
user
Do you need any connection in between journey?
assistant
Yes, I need it.
user
Ok, please wait a moment.
assistant
Sure.
user
We are pleased to inform you that, no flights are available on your journey routes.
assistant
No worries, thank you.
user
Thank you for choosing us.
assistant