Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation because I met with an accident. Can you please help me out?
user
Sure, I will help you with the flight ticket cancellation. May I know your name please?
assistant
Thank you. My name is Jonathan Jones.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Not an issue, anyway thank you for checking.
user
Thank you.
assistant