Hi.
user
Hello. How may I assist you?
assistant
Laura Collins here.
user
Good evening, Collins.
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Ok, please hold on a minute. I will check your reservation status. Thank you for waiting. There is no reservation found with your details, Collins.
assistant
It's ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant