Hello.
user
Hello. How may I assist you at this moment?
assistant
I just want to cancel my recent reservation, as my health is not good. Can you please help me with this?
user
Sure, I am glad to help you out.
assistant
Thank you.
user
Let me know your name your name to check your reservation status.
assistant
My name is Michelle Taylor.
user
Ok, please be on hold for a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant