Hello.
user
Hello, how may I aid you?
assistant
Suddenly, my exam date is cancelled and not rescheduled because in that location some crisis are going on.
user
Sure. May I have your name please?
assistant
Can you cancel my reservation? Please, check the previous reservation on Ruth Young.
user
Yes, please hold on for a moment.
assistant
Ok.
user
Thanks for waiting patiently. I have searched with your name and there is no previous reservation with our airline.
assistant
That's ok, no problem. Thank you for your information.
user
Ok. Thanks for approaching us.
assistant