Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you. Please be on hold for a moment while I check your reservation status. Can you please provide your name to check your reservation status?
assistant
I am Patrick Allen here.
user
Patrick Allen, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Thank you for searching.
user
Thank you for utilising our service.
assistant