Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Please cancel my recent reservation which I have reserved with my name Frank Edwards.
user
Sure, we are gleeful to help you for cancellation. Please wait a moment. Thank you for waiting.
assistant
Sure, get back with the status of my reservation.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thanks for your response.
user