Hi.
user
Hello, how may I aid you?
assistant
Can you help me in changing my recent reservation?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your name?
assistant
Check under the name Gregory Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant