Hello.
user
Hello, how can I assist you?
assistant
Due to illness I want to change my existing reservation.
user
Sure.
assistant
Can you please help me?
user
Please provide your name.
assistant
My name is Nicholas Hernandez.
user
Thanks for the information. Please wait for a moment.
assistant
Ok.
user
We did not found any reservation on your good name.
assistant
Ok, no issue. Thanks for your response.
user
Thanks for opting us.
assistant