Hello.
user
Hello, how may I aid you today?
assistant
Myself Thomas Moore. I want to cancel my recent reservation due to some health issues, can you please help me?
user
Sure, I am here to solve your concern. Please allow me a moment to check the previous reservation status.
assistant
Sure, I will wait for your response.
user
Sorry Thomas Moore, there is no active reservation on your name in our reservation data.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant