Hello.
user
Hello. How may I assist you?
assistant
Could you please help me to change my existing reservation due to postpone of my trip?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jason Davis.
user
Wait a moment please, let me check with that. Jason Davis, we haven't found any reservation under your name in our database.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing us.
assistant