Hello, I am Carolyn Allen.
user
Hello, how can I aid you?
assistant
Due to vacation, I want to cancel my reservation, can you help me with it.
user
Sure. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found an flight based on your give name.
assistant
No issues. Thank you, for the information.
user
Thank you for reaching us.
assistant