Hello.
user
Hello.
assistant
My name is Stephen Johnson.
user
How may I help you?
assistant
Due to health issues, I would like to cancel my journey. Can you help me in cancelling my reservation?
user
Sure, please wait a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, no issues. Thank you for the information.
user
Most welcome.
assistant