Hi.
user
Hello. How can I assist you at this moment?
assistant
I want to change my reservation, can you help me?
user
Sure, I will help you with that. Can I have your good name please to check your reservation status?
assistant
I am Timothy Martinez.
user
Ok, please be on hold for a moment.
assistant
Sure.
user
Sorry Timothy Martinez, no reservation has found under your name to change.
assistant
No problem, thanks for checking.
user
Thank you for choosing us, have a good day.
assistant