Hi.
user
Hello, what help are you seeking from our agency?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Oh! That's sad to know. Please mention your good name to check with your existing reservation status.
assistant
I am Jason Young.
user
Can you please wait for a minute so, I can check with your previous reservation status?
assistant
Ok.
user
Jason Young, I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database.
assistant
Ok, no problem.
user
Thank you for connecting with our services.
assistant
Thank you.
user
Have a nice day ahead.
assistant