Hi.
user
Hello. How can I help you?
assistant
In a sudden change of my plan the trip got cancelled, could you cancel my recent booking?
user
Sure. Can I know your name?
assistant
My name is Catherine Gonzalez.
user
Ok. Sorry to inform you that there is no reservation found on your name. Thank you for reaching us.
assistant
Ok, thank you for your help.
user
You are welcome.
assistant