Hi.
user
Hello. How can I serve you?
assistant
Due to heavy rains my tournament got postpone, so I need to cancel my recent  reservation. Can you please check the reservation by this name Paul Miller?
user
Sure, I am ravish to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your help.
user
Thanks for opting us.
assistant