Hi.
user
Hello.
assistant
My name is Nicole Mitchell.
user
How can I assist you?
assistant
Owing to emergency, I need to change my recent reservation. Please help me with that.
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for contacting us.
assistant