Hello, I am Mark Campbell.
user
Hello, how may I help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
OK.
user
Sorry, there was no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant