Hello.
user
Hello.
assistant
I am Dennis Evans.
user
How may I assist you?
assistant
I want to cancel my recent reservation due to an emergency work, can you please help me with that?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for contacting us.
assistant