Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation. Can you please help me in that?
user
Ok, please can I know your name to check?
assistant
Joseph Mitchell here.
user
Sorry, as per the reservation there is no flight ticket been found on your name to amend.
assistant
Ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you.
user