Hello.
user
Hello, how may I help you?
assistant
Can you help me to change the reservation I had done last week?
user
Sure, I will help you. Please let me know your name.
assistant
Ok, my name is Betty Nelson.
user
Sure, please wait. I will check your reservation status and let you know.
assistant
Ok, please take your time.
user
I found your reservation, may I know your travel dates?
assistant
Yes, please change the reservation for the dates Jan 22 and 24 respectively.
user
Thank you. Please let me know your source and destination airport codes.
assistant
My planned airport codes are from ATL to PHX.
user
Thank you. Please wait for a while.
assistant
Ok, please check for the connecting flight I will wait.
user
There is a direct flight in JetBlue airlines and the ticket fare is 100 only. Flight departs at 2:00 hours and arrives at 23:00 hours. Is that ok for you?
assistant
Ok, please reserve it.
user
I have changed your reservation successfully and your flight number is 1027.
assistant
Ok, thank you for the help in amending my reservation.
user
You are welcome and have a nice day.
assistant