Hello.
user
Hello, how can I assist you?
assistant
I am Joshua Evans. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, please wait for a moment.
assistant
Thank you for accepting my request.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Oh! It may not booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant