Hi.
user
Hello. How can I assist you?
assistant
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
user
Ok. I need your name to check for earlier reservation. Can you please provide it?
assistant
Sure, Emily Moore here.
user
Just a minute.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to change.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant