Hello.
user
Hello, how can I help you?
assistant
I am planning to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, may I know your name?
assistant
My name is Scott Carter.
user
We have found your reservation, can you share your trip dates?
assistant
I am departing on May 18 and return on May 20.
user
May I know your journey airport codes?
assistant
My departure airport is DCA and destination airport is IAD.
user
Do you have any preferences?
assistant
I need a flight with connection limit 1 with economy class.
user
There is a direct flight with number 1017 in airline AA, the fare is 100 in economy class.
assistant
Please proceed for booking.
user
Your ticket is reserved, the depart time is 1:00 AM and return time is 8:00 AM.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant