Hi.
user
Hello. How may I help you out?
assistant
I am Frank Johnson. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure, I will help you in cancelling the ticket.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant