Hello.
user
Hello.
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your good name please?
assistant
Sure, my name is Laura Taylor.
user
Ok, please wait for few minutes.
assistant
Sure, take your time.
user
There is no recent reservation found on your name in our records.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant