Hi.
user
Hello.
assistant
Brian Phillips here.
user
How may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name to process your request?
assistant
Already mentioned above.
user
Sorry for inconvenience there is no active reservation found in our database.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant