Hello,.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, please provide me the name to check for the reservation status.
assistant
My name is Samantha Miller.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok.
user
Thank you for waiting. Here, there is no active reservation have been found under your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant