Hello.
user
Hello, how can I help you today?
assistant
Due to my health problem I want to cancel my reservation, can you help me that?
user
Sure, we are here to help you. May I know your name?
assistant
I am Richard Rodriguez.
user
Please wait a moment I will check and get back to you.
assistant
Ok.
user
I am glad to say, we found a reservation with your name. Shall I proceed with cancellation?
assistant
Yes, you can.
user
Your cancellation is done. Thanks for opting us, have a good day.
assistant
Thanks for your service.
user