Hi.
user
Hello.
assistant
I am Carolyn Rodriguez.
user
How may I assist you?
assistant
Due to some emergency at my home, I want to change my existing reservation. Please help me with that.
user
Sure, I would be happy to help you. Just, give me a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found.
assistant
Ok, no problem. Thank you for your information.
user
Thank you. Have a nice day.
assistant