Hello.
user
Hello, how may I assist you?
assistant
My name is Sharon Roberts. I just need your help in cancelling my recent reservation.
user
Sure, I am here to help you out.
assistant
Ok.
user
Please wait a moment to check the reservation on your name.
assistant
Ok.
user
Sorry Sharon, no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant