Hi.
user
Hello, welcome to flight booking agency. How can I guide you for today?
assistant
I am George Parker, my exam got postponed to next week. Can you help me to change my reservation?
user
Please give me a minute, I will check it out whether your reservation is existed or not.
assistant
Please check my details.
user
Sorry, there is no reservation found under your name.
assistant
That's fine, not an issue.
user
Thank you for contacting us.
assistant
Thank you for your help.
user
Have a great day.
assistant