Hello.
user
Hello. How may I assist you?
assistant
I am trying to cancel my past ticket because my trip got cancelled. Will you please help me to cancel the ticket?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you for accepting my request.
user
May I Know your name please?
assistant
My name is Anna Gonzalez. It.
user
Sorry, there are no reservations under your name.
assistant
It's ok, not a problem. Thank you for checking the ticket status.
user
Thank you for reaching us.
assistant
You are welcome.
user