Hello.
user
Hello. How can I assist you today?
assistant
I am Catherine Smith. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Catherine, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant