Hello.
user
Hello. How may I help you?
assistant
Please change my existing reservation due to some health issues?
user
May I know your name?
assistant
I am Elizabeth Evans.
user
Ok, please wait.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for reaching us, have a good day.
assistant