Hello. I am Gregory Johnson.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postponed of my exams.
user
Ok.
assistant
Can you help me with that?
user
Sure, I am perky to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
I am here to inform you that, there is no reservation found on your name.
assistant
Ok, No problem. Thanks for the information.
user
Thank you for contacting us.
assistant