Hello. I am Joseph Perez.
user
Hello, how may I help you at this moment?
assistant
I need to amend my reservation, can you help me out please?
user
Sure, I will help you. Please wait for a while, I will check the details.
assistant
Thank you.
user
Sorry, there is no reservation available on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant