Hi, I am Brandon Phillips.
user
Hello, how may I assist you today?
assistant
Due to the sudden health issues, I need to change my existing reservation. Can you help me with that?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your support.
user
Thank you for reaching us.
assistant