Hello.
user
Hello. How may I assist you?
assistant
Owning to an emergency I want to change my existing reservation. Can you please help me with this?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, my name is Margaret Jackson.
user
Wait a moment please.
assistant
Ok.
user
We found your reservation under your name, can you please share your airport codes?
assistant
Sure, my airport codes are SEA - HOU.
user
May I know your travelling dates please?
assistant
I want to depart on Feb 26 and need to return on Feb 28.
user
Do you have any other specifications?
assistant
Yes, I need a connecting flight which departs in the evening time.
user
Margaret Jackson, there are no flights available in your route.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for the information.
user