Hello. I am George Taylor.
user
Hello, how may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I am glad to help you. Taylor, there is no active reservation with your name to change further.
assistant
That's ok. Not an issue. Anyways, thank you for your help.
user
Thank you for opting us, have a great day.
assistant