Hello.
user
Hello, how may I address you?
assistant
Can you please assist me in cancel my recent reservation?
user
Sure, will you please let me know your name?
assistant
Richard Green.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant