Hello.
user
Hello, how may I aid you?
assistant
I am Jessica Baker, can you change my recent reservation for me?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
That's ok, I will wait.
user
Sorry Baker, there is no reservation on your name in our database.
assistant
That's ok, do not regret I will check my mails. Thank you.
user
Thank you for reaching us.
assistant