Hi.
user
Hello, how can I assist you?
assistant
I am Kimberly Hill. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Ok, it is my job to assist you. Please wait a moment while I check for reservation records.
assistant
Ok.
user
Sorry, there is no reservation been found on your name in our records.
assistant
That's Fine. Thank you.
user