Hello. I am Stephen Hill.
user
Hello, how can I guide you today?
assistant
I want to cancel my recent reservation, can you please help me in that cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant