Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
I am Pamela Wilson.
user
Give me a minute.
assistant
Ok.
user
On your request, we have successfully cancelled your reservation.
assistant
Thank you.
user
Thank you for opting us.
assistant