Hello.
user
Hello, how can I help you out?
assistant
Can you please check with my previous booking status and help me with cancelling it now?
user
Sure, we are happy to help you. Please help me with your good name to proceed further.
assistant
My name is Larry Collins.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
Most welcome.
user