Hello.
user
Hello, how can I support you?
assistant
I am Scott Thompson. Due to some technical issues I would like to cancel my recent reservation. Could you please help me?
user
Sure, I will help you. Please give me a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found based on your name.
assistant
Ok, no worries. Thank you for your kind service.
user
Thank you for picking us.
assistant