Hello, Brandon Parker here.
user
Hello, Brandon. How can I help you?
assistant
 I am trying to cancel my recent reservation, due to an emergency but it is not happening, can you help me with this?
user
Sure, I will help you with that. Please wait for a while, I will check the details and get back to you.
assistant
Sure.
user
Thank you for waiting Brandon. Sorry, there is no reservation found on your name.
assistant
It's ok, no issue.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your help. Thank you.
user
You are welcome.
assistant