Hello.
user
Hello, how can I support you today?
assistant
I want to change my reservation as my meeting got postponed due to snow storm in that area. Can you please help?
user
Sure, we are here to help you to change it.
assistant
Thank you.
user
To proceed further, kindly please mention your name.
assistant
My name is Scott Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Not an issue. Thank you for checking it.
user
Thank you for reaching us.
assistant