Hi.
user
Hello, how can I serve you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it/.
user
Sure, may I know you good name please?
assistant
My name is Katherine Mitchell.
user
Can you please wait for a moment, I will check with your reservation.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for approaching us.
assistant