Hello.
user
Hello, how can I help you today?
assistant
I am Jonathan Miller, I want to change my reservation as my plan to meet my parents is postponed due to urgent work. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, thanks for the information.
user
Thank you for opting us.
assistant