Hello.
user
Hello.
assistant
Emma Anderson here.
user
How may I assist you Emma Anderson?
assistant
Suddenly my friends changed the trip plan.So I want to change my reservation. Can you please help me for that?
user
Wait a moment please.
assistant
Ok.
user
Sorry, there is no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.
assistant