Hello.
user
Hello, how may I help you today?
assistant
Thomas Hall here, is it possible to do some modifications in my existing reservation because my semester got postponed?
user
Okay, give me a second. Let me check the status and revert you.
assistant
Ok, please wait for a moment.
user
Sorry, there is no reservation found on your bame.
assistant
I have rechecked it my past reservation was not done properly. Thank you for your support.
user
Thanks for reaching us.
assistant