Hi.
user
Hello.
assistant
I am Nicholas Smith.
user
How can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please wait a moment.
assistant
Ok, sure take your own time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, fine thank you for checking.
user
Thank you for approaching us.
assistant