Hello.
user
Hello.
assistant
I am Gregory Adams.
user
How may I help you at this moment?
assistant
Can you please help me in cancelling my flight ticket?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please wait a minute?
assistant
Sure, I will wait for your response.
user
Sorry to inform you, there is no reservation found under your name to cancel.
assistant
Ok, that's fine. Thank you for your help in searching.
user
Thank you for reaching us.
assistant