Hi.
user
Hello. How may I assist you?
assistant
Can you change my flight ticket reservation?
user
Sure, I am here to help you out.
assistant
Ok.
user
May I know your name please?
assistant
I am Michael Adams.
user
Wait a moment please.
assistant
Sure.
user
Michael Adams, we haven't found any reservation under your name in our database.
assistant
Not a problem.
user
Thank you for reaching us.
assistant
Thank you.
user