Hi. I am Betty Young.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Ok. Please wait fora while, I will check your reservation.
assistant
OK.
user
Thank you for being patience. There is no reservation found on your name.
assistant
No issue. Thank you for the information.
user
Thank you for approaching us.
assistant