Hello, I am Donna Gonzalez.
user
Hello, how may I assist you today?
assistant
I need to book a flight ticket from CLT to IAD. Can you please help me to book a connected flight ticket?
user
Sure, can you please provide your journey dates?
assistant
My journey dates are Feb 07 and Feb 09.
user
Do you have any other specifications to be met?
assistant
I am looking for a return flight time at evening.
user
Are you looking for any  preferred class?
assistant
No.
user
Ok, please wait a moment.
assistant
Sure.
user
We have found a connected flight of American airlines, flight number-1005 arrival time-evening 21:00 PM and fare is 100. Shall I proceed with the booking?
assistant
Go ahead.
user
Sure, your ticket has been booked.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant