Hello. Helen Wilson is my name.
user
Hello, how can I help you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you assist me with that?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure, I will wait.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your quick response.
user
Thanks for choosing us.
assistant