Hello.
user
Hello, how may I aid you today from my end?
assistant
Can you help me in changing my recent reservation, as my exam dates has been changed.
user
Sure, I am gleeful to help you out. Please provide me your name to check the reservation status.
assistant
I am Daniel King.
user
Please allow me a moment.
assistant
Sure.
user
Sorry Daniel King, there is no active reservation on your name in our database. Thank you for reaching us.
assistant
Thank you. I think I have done my reservation with the other airline.
user