Hello.
user
Hello, how can I assist you now?
assistant
I am not feeling well to travel so, I request you to please cancel my recent reservation.
user
Sure, I can help you in that cancellation. May I know your good name please?
assistant
Sure, Andrew Wilson is my name.
user
Ok, just give me a moment please?
assistant
OK.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no problem at all. Thanks for the response.
user
Thanks for choosing us, have a nice day.
assistant