Hi.
user
Hello. How may I help you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, can I know your name please?
assistant
My name is Robert Roberts.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant