Hello. I am Janet Parker.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, as my exam date has been cancelled. Please help me in cancelling?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no worries. Thank you.
user
Thank you for reaching us.
assistant