Hello.
user
Hello, how may I serve you at this moment?
assistant
I just want to cancel my recent reservation, as my NBA play offs match has been cancelled. Can you aid me with cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on which name the ticket was reserved?
assistant
Sure, you can check my reservation on the name of Nancy Moore.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we could not find any reservation with your name.
assistant
Ok, thank you.
user
Thank you for availing us.
assistant