Hello. I am Matthew Green.
user
Hello, How exactly I can serve you the best today?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
user
Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us, Have a blissful day!.
assistant