Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure. May I know your name?
assistant
My name is Mark Carter.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting,We didn't found any reservation by this name.
assistant
It's ok, thank you for your help.
user
Thank you for picking us.
assistant