Hi. I am Eric Williams.
user
Hello. How may I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I am here to help you with that. Ok, please wait for a minute.
assistant
Thank you, take your time.
user
Sorry to say that, there is no reservation found on your name to cancel it.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant