Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to postpone my reservation. Can you amend my reservation?
user
May I know your name?
assistant
I am Kevin Carter.
user
Sure, I will help you. Please wait for a moment.
assistant
Take your time.
user
Sorry, there is no reservation existing on your name.
assistant
No issues. Thank you for checking.
user
You are welcome, have a nice day.
assistant