Hi.
user
Hello. How can I help you?
assistant
I would like to cancel my reservation, can you please do that for me?
user
Sure, I will help you. Please share your good name.
assistant
Sure, my name is Jacob Lopez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Jacob, no reservation found under your name.
assistant
No problem, thank you for checking.
user
My pleasure.
assistant