Hello.
user
Hello. How may I help you?
assistant
Can you please help me to change my reservation?
user
Sure, may I know your name?
assistant
My name is Kimberly Scott.
user
Can I know your new airport codes?
assistant
Sure, my source point is EWR and destination point is AUS.
user
Sure, could you please provide your travelling dates to search for the flight?
assistant
My travelling dates are on May 11 and May 13.
user
Do you have any requirements?
assistant
I need a direct flight.
user
Sorry to say, no flight is available for you.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you.
user