Hello.
user
Hello. How may I help you at this moment?
assistant
Due to attend for an important meeting I am unable to travel the trip, can you please help me in my flight ticket cancellation?
user
Sure, I am Happy to help you with that. May I know your name?
assistant
Thank you for accepting my request and my name is Paul Thomas.
user
Ok, please be on hold for a minute.
assistant
Sure.
user
I have found your reservation in our portal and I have successfully cancelled the ticket.
assistant
Thank you for cancelling my previous flight ticket booking.
user
You are welcome. Thank you for choosing us.
assistant