Hello.
user
Hello. How can I assist you today?
assistant
I am Jerry Jones. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Jerry, there is no reservation found under your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant