Hello,.
user
Hello, how can I assist you?
assistant
I am Joshua Wright, I want to surprise my mother on her birthday, so I need to book a flight ticket to New York.
user
Sure, can you share me your journey details please?
assistant
I need a connection within my journey so that I can buy a gift. My travelling details  are from PA- PHL on 07/20 to NY- JFK on 07/22.
user
Ok, wait for some time.
assistant
ok.
user
Thanks for waiting there is no flights found on your details.
assistant
Ok, no issues. Thank you.
user
Thanks for connecting us.
assistant