Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, we are here to help you. May I know your name?
assistant
My name is Brenda Adams.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thanks for approaching us.
assistant