Hello.
user
Hello, how may I help you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, we are happy to help you. May I know your good name?
assistant
Thank you for considering my request. Myself Carol Robinson.
user
Sorry, there is no active reservation on your name in our data.
assistant
Sure, I will wait for your response. That's ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your service.
user