Hello, I am Carolyn Mitchell.
user
Hello, how can I best support you?
assistant
Due to heavy snow storms, I ant to change my reservation. Can you help me with it?
user
Sure, we are happy to help you. Please wait for a couple of minute.
assistant
Sure.
user
We are sorry to notify you that there is a no reservation found on your name.
assistant
No issues. Thank you, for the information.
user
Thanks for contacting us, have a nice day.
assistant