Hello.
user
Hello. How may I assistance for your at this time?
assistant
Unexpectedly, my planned trip got cancelled, so can you please cancel my recent ticket booking?
user
Yes, I am gleeful to help you in that one.
assistant
Thank you.
user
For checking your ticket booking, may I know your name please?
assistant
My name is James Jackson.
user
Thank you for your patience. I am unable to find your ticket booking on the name which you have provided.
assistant
It's ok, thank you for searching.
user
You are most welcome.
assistant