Hello.
user
Hello. How could I support you today?
assistant
I am Jason Young want to cancel my recent reservation as my exams got cancelled, can you please assist me in cancelling my reservation?
user
Just hold on a moment.
assistant
Ok.
user
We are sorry to inform you that there is no reservation found with your provided name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user