Hello. Emma Hall here.
user
Hello Emma, how may I help you today?
assistant
Suddenly, I have changed my plan. Can you alter my destination in previous reservation?
user
Please wait for a while, I will check your reservation status and let you know.
assistant
Sure.
user
Sorry Emma, there is no reservation found with your name in our database.
assistant
It's ok. Anyway, thank you.
user
You are welcome. Have a nice day.
assistant
Thanks.
user