Hi.
user
Hello. By what way may I serve you now?
assistant
Can you please aid me in changing my earlier reservation, as the meeting that I have to attend got postponed.
user
Ok. Wait a while, I will check your previous reservation and let you know. For this may I have your name please.
assistant
I am Rebecca Perez.
user
Thanks for waiting. We found that there was no reservation with your name.
assistant
Ok, no problem. Thank you for the response.
user
Thank you for opting us. Have a great day.
assistant