Hello.
user
Hello, how may I help you at this moment?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Jonathan Allen.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user