Hello.
user
Hello, how may I serve at this moment?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my ticket?
user
Sure, we are here to help you. May I know your name please?
assistant
Sure, I am Nicholas Robinson.
user
Please be on hold.
assistant
Ok.
user
Sorry, we did not find any reservation with your name.
assistant
Ok, Thank you for your help.
user
Thank you for approaching us.
assistant