Hello.
user
Hello, how can I assist you?
assistant
Owing an emergency I had to request for this change reservation. Can you please help me to change an existing reservation?
user
Sure, I am mirthful to help you. May I know your name?
assistant
My name is Amy Campbell.
user
Ok, please wait for a while, I will check with the reservation on your name to change it.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your given name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant