Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Ok, can I know your name?
assistant
My name is Jeffrey Turner.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
As per your request, we had cancelled your reservation.
assistant
Thank you for your help.
user
Most welcome.
assistant