Hello. My name is Brian Walker.
user
Hello, how can I assist you today?
assistant
Due to heavy snowfall in my destination, I want to cancel my recent reservation. Can you assist me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, no issue.
user
Thanks for choosing us.
assistant
Thanks for your help.
user