Hi.
user
Hello. How can I serve you?
assistant
Charles brown here. I had booked a ticket to meet my family doctor who is very famous in Physiotherapy, but, on a sudden operation he moved to other location.
user
What can I do for you?
assistant
I just want to cancel my previous reservation because of my husband's health issues.
user
Ok, let me check. Charles brown, no reservation found by your name.
assistant
That's fine.
user
Thanks for reaching us.
assistant
Thank you for your help.
user
Have a good day.
assistant