Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to some family problems. Can you please help me with this?
user
Sure, please share your good name?
assistant
Myself Janet Thomas.
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us.
assistant