Hello.
user
Hello, how may I guide you?
assistant
Gary Lee here.
user
Yes, I am gleeful to help you.
assistant
Due to sudden health issue, I am not able to travel in a flight on those dates, so can you please help me out with cancelling of my reservation?
user
Sad to hear Gray, please give me a moment to check it.
assistant
Sure, take your time to check.
user
Lee I am sorry that, no reservation is obtained when I searched in our back end data.
assistant
Oh! I think my cousin had cancelled my reservation.
user
Thank you for approaching us.
assistant
Anyway, thank you for the information.
user
You are most welcome.
assistant