Hello.
user
Hello. How can I aid you at this moment?
assistant
I need you to help me in re-booking my flight ticket.
user
Sure, I am here to help you with this.
assistant
I am happy to know that.
user
Can you please provide your name to check your reservation status?
assistant
My name is Anna Scott.
user
Wait a moment please.
assistant
Sure, I will wait.
user
Anna Scott, there is no active reservation found under your name in our database.
assistant
That's ok. Thank you.
user
Thank you for contacting us.
assistant