Hello.
user
Hello.
assistant
Due to an emergency case, I have to cancel my flight ticket booking. Can you please help me in that one?
user
Ok, I will be helping you with cancellation of your reservation.
assistant
Thank you for accepting my request.
user
May I know your good name so I can check with your previous booking?
assistant
My name is Nancy Jones.
user
Ok, please give me a minute to check.
assistant
Sure.
user
Sorry, no reservation was found by your name. Sorry for the inconvenience.
assistant
Ok, that.
user
Thank you for reaching our agency.
assistant
That's fine. Thank you for your information.
user
Have a nice day.
assistant
Welcome.
user