Hello.
user
Hello. How can I assist you now?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Can I have your name to check reservation status?
assistant
My reservation was done under the name Stephanie Carter.
user
Ok, please wait a moment and I will check your reservation status.
assistant
Sure, take your time.
user
Sorry Carter, no reservation has found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
My pleasure. Thank you for choosing us, have a great day.
assistant