Hello.
user
Hello. How can I assist you today?
assistant
I am Carolyn Martin. Please check is there any possibility to cancel my ticket, as I cannot catch my flight for which I made my booking previously.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your time.
user
Your patience is greatly appreciated. Carolyn, there is no reservation found under your name.
assistant
It's alright, not an issue. Anyway, thank you for your help.
user
You are welcome. Thank you for contacting us, have a great day.
assistant
Thank you.
user