Hi.
user
Hello.
assistant
I am Sarah Roberts.
user
How can I aid you at this moment?
assistant
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
user
I am here to help you with that.
assistant
Thank you.
user
Sorry Sarah, there is no reservation found on your name in our record.
assistant
Oh! ok. Thank you for your quick response.
user
Thank you for connecting with our service.
assistant