Hello.
user
Hello. How may I assist you?
assistant
Paul Campbell here. Due to heavy rainfall in my city, I am planning to change my reservation. Can you help me?
user
Sure, I will help you with that. Please hold on a moment.
assistant
Ok, take your time.
user
Thanks for your time, there is no reservation found under your name to change your reservation.
assistant
That's fine. Anyway, thank you for your help.
user
Welcome, have a good day.
assistant