Hi.
user
Hello.
assistant
 I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, I will help you with your concern.
assistant
Thank you.
user
May I know your name please?
assistant
Robert Gonzalez here.
user
Please hold on a moment.
assistant
Ok.
user
Robert Gonzalez, no reservation has been found on your name in our database.
assistant
No issue, Thank you for the information.
user
Thank you for approaching us.
assistant