Hello.
user
Hello, how can I support you?
assistant
Please help me to cancel my recent reservation.
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your name to check your reservation from our database.
assistant
Mary Anderson.
user
Please wait for a moment.
assistant
Sure.
user
Mary Anderson, we regret to inform that there is no active reservation found under your name to cancel.
assistant
Thank you for your information.
user
Thank you for contacting us.
assistant