Hi,.
user
Hello, how may I help you?
assistant
I am Laura Baker. Owing to an emergency, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I will help you.
assistant
Ok.
user
Please be on hold.
assistant
Sure.
user
Sorry, we did not find any reservation in your name.
assistant
Thanks for your response.
user
Thank you for approaching us.
assistant