Hello.
user
Hello, how can I aid you?
assistant
Due to sudden work, so I want to change my existing reservation. Can you please help me with it?
user
Sure, may I know your name?
assistant
Carol Moore here.
user
Give me a minute for checking.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant