Hello.
user
Hello, how can I assist you?
assistant
Myself Shriley Hill. For some issues I want to cancel my reservation, can you please help me with it?
user
Sure, I will help you. Please wait for a moment.
assistant
Thanks.
user
Sorry for the inconvenience, there is no reservation found on your name to cancel.
assistant
It's ok. Thank you for the information.
user
You are most welcome.
assistant