Hi.
user
Hello, how can I help you today?
assistant
I am Andrew Johnson. I would like to cancel my reservation, can you help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Would you like me to cancel?
assistant
Yes, please cancel it.
user
Ok, your ticket has been cancelled.
assistant
Thank you for cancelling.
user
Thank you for reaching us.
assistant