Hello.
user
Hello. How can I assist you today?
assistant
I am Raymond white. I am planning to cancel my recent reservation, due to health issue.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Can you please cancel my ticket? Sure, I will wait.
user
Raymond, there is no reservation found under your name.
assistant
That's fine. Thank you for your quick response.
user
Thank you for reaching us.
assistant