Hello.
user
Hello, how can I amend you today?
assistant
I made a earlier reservation to attend a conference, but my conference place has been changed. Can you help me to change the reservation?
user
Sure, please wait for a while. May I know your name please?
assistant
Alexander White here.
user
Ok, thanks for your time. Sorry, no reservation was found based on your name.
assistant
No problem, Thanks for the information.
user
Thank you for visiting us.
assistant