Hello.
user
Hello, how can I be your helping hand today?
assistant
Due to sudden demise of my Great grandmother, I just want to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, I am here to aid you.
assistant
Thanks for accepting my request.
user
Ok, May I know your name to proceed further?
assistant
Sure, please check my reservation on the name of Cynthia Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Ok, thanks for your service.
user
Thank you for choosing us.
assistant