Hello. John white here.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to bad weather conditions. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please a second I will check the status and revert to you.
assistant
Sure.
user
Sorry there is no reservation found with your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant