Hello.
user
Hello. How may I help you?
assistant
Could you please help me to change my existing reservation due to postpone of my client meeting?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please to proceed for further process?
assistant
My name is Joseph Baker.
user
Joseph Baker, sorry to inform you that no reservation found in our database.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you.
assistant