Hi.
user
Hello. How can I help you?
assistant
This is Samantha Allen here. I want to Cancel my active reservation as my exam got cancelled, can you please help me with that?
user
Just a moment please.
assistant
Ok.
user
I am sorry no flights found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your information.
user