Hello.
user
Hello, how can I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
My name is Elizabeth Thomas.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant