Hello, my name is Brenda Lee.
user
Hello,. How can I help you?
assistant
I want to change my existing reservation due to postpone of my family tour trip.
user
Sure, please wait for a minute I will check with the current status and revert you.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thanks for your service.
user
Thank you for choosing our service.
assistant