Hello. I am Sharon Hall.
user
Hello, how may I serve you at this moment?
assistant
I want to change my existing reservation, due to heavy rainfall, can you help me?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation existing on your given name.
assistant
That's ok,thank you for your information.
user
You are welcome, thank you for reaching us. Have a nice day.
assistant