Hello.
user
Hello. How may I aid you today?
assistant
Can you aid me to change my reservation due to sudden change of weather conditions?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Mary Lee here.
user
Please wait a moment to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No issue.
user
Thank you for reaching us, have a great day.
assistant
Thank you.
user