Hello, I am George Taylor.
user
Hello, how can I assist you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
user
Sure, please wait for a moment.
assistant
Take your time.
user
Sorry, there was no reservation found with your given name.
assistant
No issues. Thank you for checking.
user
Thank you for opting us.
assistant