Hello, I am Virginia Jones here.
user
Hello, how can I assist you today?
assistant
Due to some emergency work in my office I would like to cancel my recent reservation. Can you help me in doing this?
user
Sure, I am happy to help you. Please wait for a moment.
assistant
Ok.
user
Thank you for being patient, There is no reservation found on your specified name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for the information.
user