Hi.
user
Hello, how may I help you?
assistant
Raymond Jones here. I would like to cancel my reservation due to heavy cyclone in my location. Can you help me?
user
Sure, please give me a minute.
assistant
Ok, take your time.
user
Jones, there is no reservation found with your details.
assistant
Not an issue, thank you for helping me.
user
Thank you for choosing us.
assistant