Hi.
user
Hello.
assistant
I am Gary Taylor.
user
Gary Taylor, how can I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Gary Taylor, there are no flights reserved on your given name formerly.
assistant
Ok, No issues. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant