Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, can I know your name?
assistant
Myself Susan Gonzalez.
user
Wait a minute.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant