Hello.
user
Hello. How can I assist you?
assistant
I am Kathleen Roberts. Actually, I want to change an existing reservation, due to some health issue. Can you help me out?
user
Sorry to hear Roberts, I can help you. Please hold for a moment, I will revert you.
assistant
Sure.
user
Thank you for your patience. As per your requested name there is booking found in our data. We are sorry Roberts.
assistant
That's fine.
user
Thank you for your valuable time to reach us Roberts.
assistant
Thank you for your help.
user
Take care of your health.
assistant