Hello.
user
Hello, how can I support you?
assistant
I am Melissa Martin. Can you please help me in cancelling my reservation as my plan to visit my grand parents house got cancelled?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Ok, I will wait for your response.
user
Than you for being patience, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant