Hello.
user
Hello, how may I assist you?
assistant
I need to change my reservation due to my planned event got shifted to another dates so please help me with that.
user
Sure, please provide me your name to check the reservation details on your name?
assistant
Sure, myself Robert Thomas.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry Thomas, no reservation found on your name in our data base. Thank you for reaching us.
assistant