Hello.
user
Hello.
assistant
I am Laura Anderson.
user
How may I assist you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for consulting us.
assistant
Most welcome.
user