Hello.
user
Hello, how may I aid you?
assistant
I am Stephan Scott, I need to change my reservation as my schedule got postponed.
user
Sure, I will help you about your reservation changing.
assistant
Thank you.
user
Sorry to say this Scott, there are no active reservation under your name to change.
assistant
It's ok, anyway thank you for the help.
user
You are most welcome, thank you for reaching out here.
assistant