Hello.
user
Hello. How may I guide you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I can help you with flight ticket cancellation.
assistant
Thank you.
user
Can I know your previous flight ticket booking name?
assistant
My name is Kimberly Collins.
user
Thank you and please allow me a moment.
assistant
Sure, take your time.
user
There is a reservation found on your name and it has cancelled from my side. The refund will be initiated with in two days of time.
assistant
Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant