Hello.
user
Hello.
assistant
Katherine Clark here.
user
Clark, how may I assist you?
assistant
I want to cancel my ticket as I am sick.
user
Sure, I will help you. Let me check your reservation status.
assistant
Sure.
user
Sorry Clark, there is no reservation found under your name in our database.
assistant
No problem, thank you.
user
You are welcome and thank you for choosing us.
assistant