Hello, I am James Wright.
user
Hello, how can I aid you James Wright?
assistant
I want to cancel my reservation due to heavy rainfall at my source point.
user
Sure, please give me a moment.
assistant
Sure.
user
Thanks for your valuable time, no reservation was found on your name in our database.
assistant
Ok, not an issue. Thank you.
user
Most welcome. Thanks for consulting us.
assistant