Hi.
user
Hello, how can I help you?
assistant
I am Steven Brown. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
I am sorry to inform you that there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us.
assistant