Hello, I am Scott Roberts.
user
Hello. How may I help you?
assistant
I need to cancel my recent reservation, as my scheduled soccer finals got cancelled. Please help me in cancelling?
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant