Hello.
user
Hello, may I know your good name?
assistant
Sure, my name is Sandra Allen.
user
How can I help you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to cancel my recent reservation?
user
Sure, we are here to help you for cancellation. Please, hold on for a minute, I will check with the reservation status on your name and revert to you.
assistant
Sure, I will hold on.
user
Thanks for being on hold. There was a reservation found on your name. As on your request your ticket has been cancelled.
assistant
Thanks for your help and positive response.
user
Thank you for availing us. Have a good day.
assistant