Hello.
user
Hello. How can I assist you today?
assistant
My business trip has been postponed. Can you please help me for changing the existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
Sure, my name is Samantha Hall.
user
I am sorry no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your help.
user