Hello.
user
Hello. How can I assist you at this moment?
assistant
My interview has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I  am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
Gary Parker here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Gary Parker, no reservation has found under your name to  change.
assistant
No problem, thank you.
user
Thank you for choosing us, have a good day.
assistant