Hello.
user
Hello. How can I assist you today?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Please mention your name for checking the reservation.
assistant
Sure, I am Cynthia Martinez.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, not an problem. Thank you for your information.
user
Welcome, have a great day.
assistant