Hi.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation due to some issues, can you help me out regarding my concern?
user
Sure, may I know your good name please?
assistant
Please check the reservation status on Mary Campbell.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry Campbell, there is no reservation found as per your name in our database.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching us with a query.
assistant