Hi, I am Laura Collins.
user
Hello, how may I aid you for the day?
assistant
My exams got postponed, can you please change my reservation to other dates?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to change your reservation?
assistant
I have already mentioned above.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for opting us.
assistant