Hi.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, may I know your good name?
assistant
I am Joshua Green.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant