Hello,.
user
Hello, how can I assist you?
assistant
I am Nancy Young.
user
Ok.
assistant
I want to cancel my recent reservation as my sudden trip with friends got cancelled. Will you help me in cancelling my ticket?
user
Sure, I will help you. Please wait a minute.
assistant
Thank you. Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, thank you for quick response.
user
Thank you for reaching us.
assistant