Hello.
user
Hello.
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
user
How can I help you today? Sure.can I have your name please?
assistant
My name is Gary Evans.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant