Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please cancel it?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Patricia Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant