Hello.
user
Hello. How can I aid you?
assistant
I need to change my existing reservation which was made on the name of Joseph Brown. Can you help me with it?
user
Sure, we are here to help you. Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant