Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, let me know your name to cancel your reservation.
assistant
Ok. I am Cynthi aWhite.
user
Thanks for your name, please wait for a while to check the status of your reservation.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
It's Ok, thanks for your response.
user
Thank you for connecting with us.
assistant