Hello, I am Laura Mitchell.
user
Hello, how can I serve you today?
assistant
Due change in my plan to visit zoo, I want to change my reservation.
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting. We are sorry to inform you that, we did not found any reservation against your name.
assistant
Ok, not a issue.
user
Thank you for choosing us. Have a good day.
assistant
Thank you for good response.
user