Hello.
user
Hello. How can I aid you?
assistant
My name is Ashley Hall. Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
Thanks for your time. We found a reservation by this name. Can I proceed it for cancellation?
assistant
Yes, please.
user
Your flight ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for contating us.
assistant