Hi.
user
Hello. How may I assist you today?
assistant
I would like to change my reservation because my project has been extended.
user
Ok, could you please provide your name to check your previous reservation status?
assistant
Sure, my name is David Carter.
user
Ok David, please wait a moment.
assistant
Sure, take your own time.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
It's ok, not an issue. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant