Hello.
user
Hello, how may I help you today?
assistant
I am Robert Lee here. I need to cancel my existing my reservation, which is done recently. Can you help me out?
user
Sure, wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, we could not find any reservation on your name.
assistant
Not a problem, anyway thank you for the information.
user
Thank you for opting us.
assistant