Hi,.
user
Hello, how can I support you for the day?
assistant
Please change my existing reservation owing to an emergency.
user
Ok. May I know your name to check reservation?
assistant
I am Dennis Lewis.
user
Please, wait for a moment. Thank you for being patience.
assistant
Sure.
user
We found a reservation with your name.Please share your new journey details.
assistant
Please book a ticket from Oakland, CA-OAK to Chicago, IL-ORD.
user
Can I know your travelling dates?
assistant
My travelling dates are from 11/03 to 11/05.
user
Do you need lay by in between your journey?
assistant
Connections limit 1.
user
Thank you for your time, there is a flight available with JetBlue airline, flight number 1000 with fare 400 and a lay by. Shall I proceed to book?
assistant
Please do not book a ticket.
user
Ok.
assistant
Thank you.
user
Thank you for reaching us.
assistant