Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Jacob Collins. Can you please help me to cancel my existing reservation which I did recently?
user
Sure Jacob Collins, I will help you with that.
assistant
Ok, I will wait.
user
Sorry Jacob Collins, no reservation has found under your name to cancel.
assistant
That's ok, thank you for your assistance. I will check my mails to know more about my reservation.
user
Thank you for choosing us, have a good day.
assistant