Helllo.
user
Hello. How can I aid you today?
assistant
I am Samantha Perez, I want to change my existing reservation because I had some changes in my weekend trip. Can you guide me?
user
Sure. Please, wait.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, not a problem. Thank you for assisting me.
user
Thank you for reaching us.
assistant