Hello, I am Anna Garcia.
user
Hello, how may I serve you the best today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation found with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant