Hello.
user
Hello.
assistant
I am Melissa Phillips.
user
How may I aid you today?
assistant
I want to cancel my recent reservation due to cancel of my live concert. Could you please help me?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, unfortunately there is no reservation fond by your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant