Hi.
user
Hello. How can I help you?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you with your concern. May I know your name to check with the status?
assistant
I am Jonathan Robinson.
user
 Jonathan Robinson, I found reservation under your name in our databse. May I know your airport codes?
assistant
I need to travel from MSP to DFW.
user
Please share me your trip dates.
assistant
My travel dates are 05/26 and 05/28.
user
Do you have any connection limit preference?
assistant
I need a direct flight.
user
Jonathan Robinson, regret to inform that there is no direct flight available for the given dates.
assistant
That's ok. Thank you for your service.
user
Thank you for reaching us.
assistant