Hello. I am Pamela Miller.
user
Hello, how can I guide you for a day Miller?
assistant
In the last month I have reserved a flight ticket on my name to travel to Oakland to celebrate my mother birthday but suddenly there is an examination on the same date and our university has informed suddenly to us. So I am unable to travel the trip which I was planned. Can you please help me in changing my flight ticket booking?
user
Yes, I will help you in changing your flight ticket reservation Miller.
assistant
Thank you for accepting my request.
user
Sorry, there are no reservations found.
assistant
Ok, that's fine. Thank you for your information.
user
Thank you for choosing us.
assistant
Welcome.
user