Hello. I am Donna Campbell.
user
Hello Donna Campbell, How can I be your helping hand today?
assistant
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Can you please help me in changing my reservation?
user
Sure, I can change your reservation as per your request.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry Donna Campbell, there is no active reservation on your name to change it.
assistant
No problem, thank you for the information.
user
Thanks for approaching us.
assistant