Hi. I am Carolyn Nelson.
user
Hello, how can I support you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
user
Sure, we are here to help you to cancel. Please wait.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Ok. Thank you.
user
Thank you for availing us.
assistant