Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I will help you. Please let me know your name.
assistant
Thank you, Eric Taylor here.
user
Thank you. Please wait for a moment.
assistant
Sure.
user
Sorry, I did not find any reservation under your name in our database.
assistant
No issues, thank you for your information.
user
You are welcome and thank you for choosing us.
assistant