Hi. I am Amy Campbell.
user
Hello, how may I aid you?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant