Hello.
user
Hello.
assistant
I am Betty Perez.
user
How can I assist you?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, I will help you to change your reservation.
assistant
Sure.
user
Wait for a moment.
assistant
Ok.
user
Sorry, I did not find your reservation details in our database.
assistant
That's fine. Thank you for your service.
user
Thank you fro connecting us.
assistant