Hello, I am Joseph Thompson.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Thompson, I am here to help you. Let me check your reservation status in our database.
assistant
Sure, take your time.
user
Thompson sorry to intimate, no reservation is available with your criteria.
assistant
That's ok, thank you for checking.
user
Thank you Thompson for contacting our agency.
assistant
Welcome.
user