Hello.
user
Hello, how can I assist you?
assistant
Can you please help me in changing my existing reservation, as my health is not good?
user
Sure, may I know your name to proceed further?
assistant
Thanks for the response, my name is Andrew Davis.
user
Please wait for a moment.
assistant
Ok, sure.
user
We regret to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant