Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
I am Elizabeth Martin.
user
Please wait for a while, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thank you for your time, No reservation was found on your good name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant