Hello.
user
Hello, how may I help you?
assistant
I am Elizabeth Robinson. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. Please wait, let me check your reservation status in our database.
assistant
Sure.
user
Sorry, I did not find any reservation under your name in our database.
assistant
No problem, thank you for the information.
user
You are welcome and thank you for choosing us.
assistant