Hello.
user
Hello, how may I help you?
assistant
I have to cancel my previous flight ticket booking due to the match got cancelled, so can you please help me with cancellation process?
user
Sure, we are here to help you. May I know your name?
assistant
Thank you and my name is Sharon Thomas.
user
Wait a minute.
assistant
Sure.
user
We found your reservation and it has been cancelled.
assistant
Thank you for cancelling my previous flight ticket booking.
user
Thank you for choosing us.
assistant
Welcome.
user