Hi.
user
Hello, how may I assist you?
assistant
I am Brian Williams. Can you help me in cancelling my recent reservation, as my interview is postponed?
user
Brian Williams, please allow me to check with your previous booking for a moment.
assistant
Sure.
user
I am so sorry to tell you there is no active reservation by your name, someone have already cancelled it.
assistant
That's ok, thank you for checking.
user
Thank you for helping me with my requirement.
assistant