Hello.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation due to my illness. Can you help me out?
user
Sure. May I know your name?
assistant
My name is Dennis walker.
user
Please, wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for availing us.
assistant