Hello.
user
Hello. How can I aid you at this moment?
assistant
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
user
Sure, I will help you wit that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, myself Stephen Parker.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation found in your name Stephen Parker.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
You are welcome.
assistant