Hello, I am Carol Williams.
user
Hello, How can I assist you?
assistant
I need to cancel my reservation due to my health problem. Can you please cancel my reservation?
user
Sure, I will help you with it. Ok, wait a moment.
assistant
Ok.
user
Thanks for waiting. We did not find any recent reservation against your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us. Have a great day.
assistant