Hi.
user
Hello, how can I help you?
assistant
Can you please change my reservation?
user
Sure, I can do that for you. May I know your name?
assistant
Robert Baker here.
user
Thank you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry, no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant