Hello.
user
Hello.
assistant
I am Helen White.
user
How shall I help you?
assistant
Can you please help me to change my reservation as I have planned to meet anther person.
user
Sure, please wait for a while to check your previous reservation. I have found your reservation, may I know your location codes?
assistant
Form JFK to BOS.
user
May I know your dates?
assistant
My rescheduled dates are on 01/15 and 01/17.
user
There are no flight found on your new dates to book the ticket, sorry for the trouble.
assistant
Ok, no problem. Thank you so much.
user
It's my pleasure to help you and thank you for reaching us.
assistant