Hi.
user
Hello.
assistant
I am Carol Thompson.
user
How can I help you for today?
assistant
In my previous reservation, I gave wrong airport codes so can you help me for changing an existing reservation?
user
Yes, I can help you with that.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! It's ok, no problem.
user
Thank you for consulting us. Feel free to reach us in future.
assistant
Welcome, thank you for your services.
user