Hello.
user
Hello, how can I help you today?
assistant
Can you please assist me to change my active reservation as my meeting was postponed?
user
Sure, Let me know your name to check your reservation?
assistant
Myself Andrew Lewis.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no worry. Thank you.
user
Thank you for choosing us.
assistant