Hi.
user
Hello, how can I aid you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you with your concern. May I know your name to check with the status?
assistant
Cynthia Davis here.
user
Thank you for providing your name, Cynthia Davis. Please wait a moment.
assistant
Sure.
user
Thank you for waiting, Cynthia Davis. Regret to inform that there is no active reservation found under your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant