Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
May I know your name to check your reservation?
assistant
Sure, Katherine Hernandez here.
user
Ok, be on hold for sometime.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
No issues, thank you for the information.
user
Welcome Katherine Hernandez.
assistant