Hello.
user
Hello.
assistant
Myself Patricia Smith.
user
How can I assist you today?
assistant
Owing for an emergency, can you please help me to cancel my reservation?
user
Sure, I will help you with that. Please give me a minute.
assistant
Sure.
user
Sorry, I did not find any reservation under your name.
assistant
Not an issue, anyway thank you very much for checking.
user
My pleasure, have a nice day.
assistant