Hi.
user
Hello.
assistant
Myself Helen Evans.
user
How may I guide you today?
assistant
I would like to cancel my reservation as I have some urgent meeting at my office. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant