Hi, I am Nicholas Edwards.
user
Hello, how could I help you?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Can you help me with this?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found according to your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant