Hello,.
user
Hello, how may I assist you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I will help you. May I know your name?
assistant
I am Nicholas Garcia.
user
Garcia, please wait for a while. I will check your reservation status and get back to you.
assistant
Ok.
user
I found your reservation, shall I cancel it?
assistant
Please cancel.
user
Garcia, I have cancelled your reservation successfully.
assistant
Thanks.
user
You are welcome and have a nice day.
assistant