Hi..
user
Hello, how can I help you?
assistant
Could you please cancel my recent reservation due to cancel of my meeting?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Benjamin Hall.
user
Sure, please wait for a while.
assistant
Sure.
user
Benjamin Hall, there is no active reservation found under your name to do cancellation.
assistant
Not a problem, thanks for checking.
user
Thank you for reaching us.
assistant