Hello.
user
Hello, how may I aid you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby. So I need to change an existing reservation, can you please help me in that?
user
Sure. May I know your name?
assistant
My name is Brandon Thomas.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name. Thank you.
assistant
Ok, no worries. Thanks for your information.
user