Hello.
user
Hello, how can I assist you for the day?
assistant
Can you please help me to cancel my recent reservation which is on the name of Jennifer Nelson?
user
Sure, I am here to help you.
assistant
Thanks.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant