Hi. Mary Perez here.
user
Hello, how may I support you?
assistant
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains.
user
Sure, we are happy to help you.
assistant
Ok.
user
Please be on hold.
assistant
Sure.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No problem, thank you for checking.
user
Thank you for availing us.
assistant