Hello.
user
Hello, how may I help you today?
assistant
I am Stephanie Gonzalez. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, we are glad to help you. Please wait for a while, I will check the reservation list and revert to you.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
We found a reservation with your name. Shall I cancel your ticket?
assistant
Yes, you can cancel.
user
Your ticket has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant