Hi.
user
Hello, how may I be of your service?
assistant
I would like to change my reservation due to sudden change in my schedule. Please help me with it.
user
Ok, I can do that for you. Can you please let me know your name to check the reservation list?
assistant
Reservation was done by the name Emma Davis.
user
Ok, please wait.
assistant
Sure.
user
We did not find any reservation on your name.
assistant
Fine, thank you for your response.
user
Thank you for consulting us.
assistant