Hello, I am Paul Smith.
user
Hello, how may I help you?
assistant
Owing to an emergency I need to change my reservation, can you please help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for giving information.
user
Have a good day.
assistant