Hi.
user
Hello, how may I render you today?
assistant
I need to change my reservation as my plan to got for an adventure trip got postponed. Can you please check if there is any reservation active by the name Jason Roberts?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure, I will.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's fine, thanks for checking.
user
Thank you for reaching us.
assistant