Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
May I know your name to check your reservation?
assistant
My name is Stephen Lopez.
user
Ok, please wait a moment.
assistant
Sure.
user
I found your reservation and I have cancelled it.
assistant
Thank you.
user
Welcome, have a good day.
assistant