Hello.
user
Hello, how may I guide you today?
assistant
Actually my Final examination is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am here to help you with this.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
Yes, I am Dennis Edwards.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Dennis, there is no reservation found as per your name to change it.
assistant
Ok, not an problem. Thank you for your information.
user
You are welcome.
assistant