Hello. I am Robert Mitchell.
user
Hello, how can I oblique you?
assistant
Can you please help me in cancelling my reservation as my plan to attend a flower festival got cancelled?
user
Sure, I will help you, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant