Hi.
user
Hello. How can I assist you today?
assistant
I am Brian Walker. I want to do some modifications in my previous reservation, due to some health issue. Can you please help me out?
user
Sure, please allow me a moment to check for the previous reservation?
assistant
Ok, sure.
user
Brian, there is no reservation found under your name.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us, have a great day.
assistant