Hello.
user
Hello.
assistant
I want to change my existing reservation due to sudden postpone of my family trip dates.
user
How may I help you today?
assistant
Can you help me in doing that?
user
Sure, I can help you with that. Can I have your good name please?
assistant
Thank you. I am Patricia Jones.
user
Ok, please wait for a while.
assistant
Sure.
user
Jones, there is no reservation found under your name in our records to do modifications in that.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us, have a great day.
assistant