Hi, I am William Clark.
user
Hello, how can I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I can help you with that. Please wait for a moment.
assistant
Ok.
user
William Clark, there is no reservation found under your name in our records to do cancellation.
assistant
No problem, thanks for the help.
user
Thank you for choosing us.
assistant