Hello.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Scott Taylor.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant