Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my reservation due to sudden change in weather condition, can you assist me?
user
Sure, will you please let me know your name?
assistant
Jack Parker.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name.
assistant
No problem, thank you for searching.
user
Thank you for choosing us.
assistant