Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my recent reservation, due to my final exams has been cancelled. Can you please help me with cancellation on the name of Mark Taylor?
user
Sure, we are rapturous to help you.
assistant
Thank you.
user
Please give me a minute, I will check the reservation on your name to cancel it.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, no worries. Thanks for your information.
user
Thank you for reaching us.
assistant