Hi.
user
Hello, how can I aid you?
assistant
I am Catherine Lewis. I need modify my reservation due to some issues, can you help me out please?
user
Sure, give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant