Hi.
user
Hello. How may I support you today?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, we are here to help you. Could you please let me know your name to check the reservation status?
assistant
Sure, Rachel Baker here.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No issues, thank you for the information.
user
Thank you for approaching us.
assistant