Hi. Pamela Adams here.
user
Hello, how can I serve you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your name please?
assistant
I am Pamela Adams.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not a problem. Thank you.
user
Thank you for reaching us.
assistant