Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, may I know your name?
assistant
John Moore here.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok no problem, thank you for your services.
user
Thanks for reaching us.
assistant