Hello,.
user
Hello, how can I assist you today?
assistant
I am Jonathan Miller, my shopping was postponed, so I want to cancel my recent reservation.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting. Sorry to say that, there is no reservation found with your name.
assistant
Thank you, for your quick response.
user
Thanks for choosing us.
assistant