Hello,.
user
Hello.
assistant
I am Scott Mitchell.
user
How can I help you?
assistant
Prepone plan came into picture owing to announcement of baby boy, so I want to cancel my recent reservation.
user
OK, please wait I will revert you.
assistant
Sure.
user
 Sorry, no reservation found on your name.
assistant
Thank you for your great information.
user
Thank you for approaching us.
assistant