Hello.
user
Hello, how can I amend you today?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me in changing my reservation made by name Charles Lopez?
user
Sure, Charles Lopez. Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
It's Ok. thanks for your response.
user
Thank you for choosing us.
assistant