Hello.
user
Hello.
assistant
My name is Eric Jones.
user
Eric, how may I help you?
assistant
I would like to change my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, please hold on for a while.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant