Hello.
user
Hello, how can I serve you?
assistant
Owing to an emergency, I need to cancel my reservation. Please help me out.
user
Sure, can you please help me with your name?
assistant
William Roberts here.
user
Thank you for your details. Sorry, we did not found any reservation on your name.
assistant
OK, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user