Hello.
user
Hello, how may I assist you?
assistant
I am Steven Campbell. I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
user
Sure, please wait for a moment.
assistant
Thank you. Take your time to check.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Oh! It may not be booked properly due to some network issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user