Hello.
user
Hello, How can I assist you?
assistant
I am Jessica Adams. I would like to cancel my recent reservation, due to rainfall at my place. Can you please help me?
user
Sure, Please wait a second.
assistant
Sure.
user
We have found a reservation, Shall I cancel the ticket.
assistant
Sure, proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your information.
user
Thank you for availing us.
assistant