Hello,.
user
Hello, how may I serve you today?
assistant
I am Amy Hall, due to an emergency I want to cancel my recent reservation.
user
Sure. Please wait a minute, I will check the reservation on your name to cancel it.
assistant
Sure.
user
Thank you for waiting, Unfortunately, there is no reservation found with your specified name.
assistant
Thank you, for your helping hand.
user
Thank you for choosing us, Hope to serve you again.
assistant