Hello, I am Debra Scott.
user
Hello, how may I oblige you today?
assistant
Due to heavy snow, My trip has been postponed. Can you please help me out in changing my existing reservation?
user
Sure, we are gladly here at your service. Please wait a moment, let me check with the airlines and revert to you.
assistant
OK.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with your name.
assistant
OK, no problem. Thank you for the help.
user
Thank you for availing us, have a pleasant day.
assistant