Hi.
user
Hello, how can I provide assistance to you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you with that. May I know your good name?
assistant
I am Steven Hill.
user
Ok, please wait for a while.
assistant
Sure.
user
We found a reservation on your name, as per your request I cancelled it.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant