Hello, I am Joshua Martinez.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to my exams got postponed. Can you help me in this?
user
Sure, please give me a minute.
assistant
Take your time.
user
Sorry to inform that there is no reservation found with your name.
assistant
It's ok, not an issue.
user
Thank you for availing us.
assistant
Thank you for your information.
user