Hello.
user
Hello.
assistant
I am Catherine Adams.
user
How can I assist you today?
assistant
I want to change my existing reservation due to postpone of my event at San Francisco. Could you please help me?
user
Sure, I can help you with that. Please let me check your reservation status.
assistant
Sure.
user
Catherine Adams, there is no reservation found under your name to do modifications in that.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant