Hi, i am Charles Rodriguez.
user
Hello. How can I aid you? Sure, we are here to help you.
assistant
Owing to an emergency I want to change my resent reservation, can you help me with this?
user
Sure. Please wait a while.
assistant
Ok.
user
Thanks for being waiting. We didnt found any reservation by this name.
assistant
Ok, no problem. Thank you.
user
Thank you for consulting us.
assistant