Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, could I have your name please?
assistant
I am Amanda Perez.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, no problem. Thank you for approaching us.
user
You are welcome, have a great day.
assistant