Hello.
user
Hello.
assistant
I am Donald Hernandez.
user
How may I amend you today?
assistant
As my sister's baby shower program has been postponed, I need to change my reservation. Can you please help me?
user
Sure, we are happy to help you. Please wait for for a while.
assistant
Sure.
user
Thanks for waiting. Sorry to inform you Donald, there is no reservation found with your name in our records.
assistant
No problem. Thank you.
user
Thank you for opting us, have a good day.
assistant