Hello.
user
Hello. How may I help you out?
assistant
I am George Nelson, I need to cancel my reservation due to sudden climatic change.
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Happy to inform you I have found your reservation as per your request I cancelled the ticket.
assistant
Ok, thank you for cancelling my reservation.
user
Thank you for choosing us.
assistant