Hello.
user
Hello.
assistant
I am Sarah Smith.
user
How can I assist you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I'm glad to help you in that. Please wait for a while.
assistant
Thank you. I will wait for your response.
user
Sarah, there is no reservation found under your name in our database to do modifications in that.
assistant
Oh! It may not be booked properly due to server issues while booking.
user
Yes, may be.
assistant
Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user