Hi.
user
Hello.
assistant
I am Ruth Nelson.
user
How can I assist you today?
assistant
I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok fine, thanks for your response.
user
Welcome, have a great day.
assistant