Hi.
user
Hello, how can I guide you for today?
assistant
Janet Thompson here. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine, than you for your help.
user
Thank you for contacting us, have a nice day.
assistant