Hello.
user
Hello, how may I be there for you?
assistant
I want to cancel my recent reservation due to sudden postpone of my exam dates. Can you help me with that?
user
Sure, will you please let me know your name to check the status and revert you?
assistant
I am Jason Nelson.
user
Ok please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant