Hello.
user
Hello, how may I aid you today?
assistant
I am Stephanie Evans. I would like to cancel my reservation as my father got hospitalized, can you please help me out?
user
Sure, please wait for a moment.
assistant
Thank you. Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant