Hi.
user
Hello. How can I aid you today?
assistant
I would like to cancel my reservation which was made on the name of Dennis Jackson. Can you help me with it?
user
Sure Dennis, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on name of Dennis Jackson.
assistant
It's ok, thank you for the response.
user
Thank you for approaching us, have a nice day.
assistant