Hello.
user
Hello.
assistant
Myself Pamela Lopez.
user
Lopez, how can I aid you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Thank you for accepting my request. Ok, I will wait for your response.
user
Sorry Lopez, there are no flights reserved on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant