Hello.
user
Hello.
assistant
I am Samuel Gonzalez.
user
How can I help you Samuel?
assistant
I need to cancel my reservation due to heavy snow fall in my location, can you help me out please?
user
Sure, please wait for a moment.
assistant
Ok.
user
I have not find any reservation by your name.
assistant
That's ok, no problem. Thank you for your response.
user
Most welcome.
assistant