Hi,.
user
Hello, How can I aid you?
assistant
Please change my existing reservation as my trip dates of are postpone.
user
Sure.
assistant
Thank you.
user
May I know your good name?
assistant
Reservation is done with my name Kathleen Roberts.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, thank you for information.
user
Thanks for choosing us.
assistant