Hi.
user
Hello. How may I help you?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am here to help you. Please help me with your name.
assistant
Sure, my name is Jessica Mitchell.
user
I found your reservation in our database and cancelled it successfully.
assistant
Thank you for your service.
user
You are welcome and thank you for choosing us.
assistant