Hello.
user
Hello.
assistant
I am Shirley Harris.
user
How can I help you.
assistant
Owing to an urgency, I would like to cancel my trip to Dallas. Can you please help me by cancelling my recent reservation?
user
Sure, I will help you with this. Please wait for a moment.
assistant
Sure, take your own time.
user
Shirley Harris, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for contacting our agency.
assistant