Hello.
user
Hello, how can I help you?
assistant
I am Dorothy Rodriguez. I want to do some modifications in my previous reservation, due to some health issue. Can you please help me out?
user
Sure, please allow me a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation with your name to change.
assistant
That's ok, thank you for your information.
user
You are welcome.
assistant