Hello.
user
Hello, how may I serve you today?
assistant
As I am not well right now, so I want you to cancel my reservation. Can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Gregory Hill.
user
Ok, please stand by I will check the status and get back to you.
assistant
sure, take your time.
user
Thanks for your time, sorry no reservation found with your name.
assistant
It's alright, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant