Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my previous flight ticket booking that due to the event got cancelled, can you please help me with cancellation?
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you so much and my name is Gary Wright.
user
Please give me a moment.
assistant
Sure. take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's alright, thank you for checking my previous reservation.
user
Welcome, have a great day.
assistant