Hello.
user
Hello.
assistant
I am Rebecca Campbell.
user
How can I assist you at this moment?
assistant
I want to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me with this?
user
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.
assistant
Sure.
user
Rebecca Campbell, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for utilising our service.
assistant