Hello.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation which I have done recently to open my new branch of office but because of financial deficiency it got cancelled. So, can you please help me with cancelling the reservation?
user
Sure, I help you out from this.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, please check the reservation with the name of Andrew Phillips.
user
Sorry Andrew, no reservation found on your name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your valuable time.
user
 Yes Andrew, thank you for reaching us.
assistant
Most welcome.
user