Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Carolyn Hill.
user
Wait a moment please.
assistant
Ok, sure.
user
Carolyn Hill, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant