Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are perky to help you. May I know your good name?
assistant
I am John Johnson.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant