Hello.
user
Hello, how may I guide you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with cancellation. Can I have your name please?
assistant
My name is Sarah Phillips.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant