Hello. My name is John Gonzalez.
user
Hello, how can I guide you for today John Gonzalez?
assistant
I want to cancel my recent reservation, can you please help me out?
user
I am here to help you about that John Gonzalez.
assistant
Thank you.
user
Please wait a while.
assistant
Ok, take your time.
user
Sorry to say this John Gonzalez, there is no active reservation with your name in our booking list.
assistant
It's ok, thank you for the information.
user
You are welcome, thank you for reaching us.
assistant