Hi.
user
Hello. How may I guide you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you.
user
Can you please tell me your full name to check the ticket status?
assistant
Sure, my name is Larry Evans.
user
Ok, please give me a moment. I will check and get back to you.
assistant
Sure, I will wait for your positive response.
user
Sorry to inform you, I have checked your ticket status in our portal but I have not found any ticket booking under your name to cancel.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Most welcome. Thank you for reaching us. If you have any concerns, please feel free to contact us.
assistant