Hello.
user
Hello, how can I help you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am here to help you. Please let me know your good name to proceed further.
assistant
Anna Robinson here.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
No issue. Thank you for the help.
user
Thank you for availing us.
assistant