Hello.
user
Hello, how can I serve you now?
assistant
My exam got postponed due to heavy sandstorm, can you do some changes in my existing reservation?
user
Ok, may I know your name to check your reservation?
assistant
Sure, I am Stephanie Carter.
user
Ok, please wait.
assistant
Sure.
user
Sorry, we did not find any reservation registered with our airlines.
assistant
Ok, no problem.
user
Thanks for consulting us, have a nice day.
assistant
Thank you for your information.
user