Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency I had to request for this cancellation.Can you please help me to cancel my recent reservation?
user
Sure, please provide me your name?
assistant
My name is Virginia Gonzalez.
user
Please wait a minute.
assistant
Sure, I will wait.
user
There is no reservation with your name.
assistant
That's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your quick respond.
user