Hi.
user
Hello, how can I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name?
assistant
I am Jerry Campbell.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant