Hi.
user
Hello. May I know your good name please?
assistant
Yes, myself Kenneth Phillips.
user
Ok Kenneth, how can I assist you?
assistant
I just want to cancel my recent reservation due to my health issue.Can you please go through it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
Ok, that's fine.
user
Thank you for approaching us.
assistant
your welcome.
user
Have a great day.
assistant