Hello.
user
Hello. How can I assist you today?
assistant
Due to heavy rainfall, I would like to change my existing reservation. Please help me out.
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Jacob Anderson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Jacob, there is no reservation found active under your name to do modifications in that.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant