Hello.
user
Hello, how can I support you?
assistant
Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
Sure, we are here to help you. May I know your name?
assistant
I am Amy King.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant