Hello. I am Amy Taylor.
user
Hello, how may I best serve you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me that?
user
Sure, I will help you in cancelling your previous ticket.
assistant
Thank you.
user
Please hold on a moment, I will check the status of your recent reservation.
assistant
Ok.
user
Thanks for your precious time, no existing reservation found on your name in the database.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant