Hello.
user
Hello.
assistant
I am Ruth Roberts.
user
How may I help you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I am here to help you with that.
assistant
Thank you for that.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user