Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, as there is a delay in my meeting schedule.
user
Give me a moment, let me check your details. May I know your name please?
assistant
My name is Gregory Hall.
user
Sorry Hall, I didn't find any reservation basing on your details.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for checking the details.
user
You are welcome.
assistant