Hello.
user
Hello.
assistant
Amy Scott here.
user
How may I assist you?
assistant
I would like to modify my planned date of journey to some other dates, can you please help me out with changing of my reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Amy Scott, we haven't found any information under your name in our database.
assistant
Oh! I think the ticket was modified by my cousin.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user