Hello.
user
Hello. How can I assist you at this moment?
assistant
I am planning to cancel my recent reservation, due to some urgent work. Can you please help me out?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
My name is Larry King.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Larry King, no reservation has found under your name to cancel.
assistant
That's fine, thank you for your service.
user
Thank you for choosing us, have a good day.
assistant