Hello.
user
Hello, what can I do for you today?
assistant
Meeting a family friend on his birthday got postponed, will you help me to change my existing reservation?
user
Sure, we are gleeful to help you.
assistant
Thanks.
user
On what name, you have reserved your ticket?
assistant
I made a reservation on the name of Elizabeth Rodriguez.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant