Hello.
user
Hello, how may I aid you today?
assistant
Myself Benjamin King. Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to solve your concern. Please allow me a moment to check whether any reservation is found on your name or not.
assistant
Ok, take your time.
user
Sorry Benjamin King, there is no active reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant