Hello.
user
Hello, how can I provide assistance to you?
assistant
Can you please change my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your name to check the previous reservation status?
assistant
Michelle Scott here.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thank you for your precious time. Sorry, we didn't find any reservation on your name.
assistant
Not an issue, thank you for your information.
user
Thank you for reaching us.
assistant