Hello, I am Samantha Mitchell.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation due to my football match got postponed, can you please help me with that?
user
Sure, I can help you. Can you please wait for a moment, I will check with your reservation.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant