Hello.
user
Hello, how may I assist you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Sure, I am Shirley Martin.
user
Please wait a moment I will check the reservation list.
assistant
Sure, I will wait.
user
Sorry Shirley Martin, there is no reservation on your name.
assistant
Ok, Thank you for your service.
user
Thank you.
assistant