Hello.
user
Hello.
assistant
I am Jennifer Harris.
user
How can I assist you today?
assistant
I would like to cancel my recent reservation, due to some health issues. Can you please help me?
user
Sure, I'm here to help you in that. Please wait for a while.
assistant
Sure, take your own time.
user
Jennifer Harris, there is no active reservation found under your name to do cancellation.
assistant
No problem, thank you for checking.
user
Thank you for choosing us, have a great day.
assistant