Hello.
user
Hello.
assistant
I am Betty Lewis.
user
How can I assist you at this moment?
assistant
I would like to change my reservation as I am not feeling well, can you please help me out?
user
Sure, I will help you with this.
assistant
Thank you.
user
Betty Lewis, there is no active reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant