Hello.
user
Hello, how may I aid you?
assistant
Myself Donna Hall. I would like to change my recent reservation, will you help me with that?
user
Sure, I am glad to help you in cancelling.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Ok, I will wait for your response.
user
Sorry to inform you, we couldn't find any reservation under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant