Hello. Lisa Hall here.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to some personal issue. Can you help me in this one?
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No issues, thank you for your response.
user
Thank you for choosing us.
assistant