Hello.
user
Hello. How may I aid you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, I am here to help you. May I know your name to proceed?
assistant
Myself Margaret Lopez.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
We regret to say that, we have not found any reservation on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user