Hello. I am Jason Thompson.
user
Hello, how may I assist you at this moment?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for few minutes.
assistant
Ok.
user
Sorry to inform you that, we did not find any reservation on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us.
assistant