Hello.
user
Hello, how may I assist you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, we are here to help you. May I know your good name?
assistant
Mark Wilson here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Thank you for the help.
user
Thank you for opting us.
assistant