Hi, I am Pamela Green.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation due to my trip got cancelled. Can you help in cancellation?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for your patience, we found a reservation on your given name. Shall I cancel it?
assistant
Yes, you can.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your help.
user
Thanks for choosing us.
assistant