Hello. I am Scott Robinson.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, please wait for a while I will check and revert to you.
assistant
Sure.
user
Sorry Scott Robinson, there is no reservation found on your provided name.
assistant
Not an issue.
user
Thank you for availing us.
assistant
Thank you.
user