Hi.
user
Hello, how may I assist you?
assistant
I just want to cancel my recent reservation due to sudden dismissal of my great grand mother.
user
Sure, Please wait a moment.
assistant
I am Elizabeth Young, can you please check?
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you, have a nice day.
assistant
Thank you.
user