Hello, I am James Thomas.
user
Hello, how can I assist you today?
assistant
I have a some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
user
Sure, wait for some time.
assistant
Sure.
user
Thanks for waiting there was no reservations found on your name.
assistant
That's not a problem. Thank for your information.
user
Thanks for choosing us.
assistant