Hello.
user
Hello, how may I be your helping hand?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you aid me with cancellation?
user
Sure, may I know your good name?
assistant
Ok, you can check my reservation on the name of Samantha Martinez.
user
Wait a minute.
assistant
Sure.
user
We found your active reservation and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for approaching us.
assistant