Hello.
user
Hello, how can I assist you today?
assistant
I need to change my existing reservation, Can you please aid me to change it?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Laura Nelson.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant