Hello.
user
Hello, how can I help you?
assistant
I am Nicholas Walker. Due to some emergency work, can you please cancel my recent reservation?
user
Sure, please give me couple of minutes, I will check with your recent reservation is existed or not.
assistant
Ok.
user
Thank you for waiting, there is no recent reservation found on Nicholas Walker.
assistant
Sure.
user
Thank you for contacting us.
assistant
Thank you.
user