Hello,.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my football match got cancelled.
user
Sure, can I have your name to proceed further?
assistant
Myself, Joshua Jackson.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant