Hello.
user
Hello.
assistant
Myself John Gonzalez.
user
John, how can I render you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry John, there are no flights reserved on your given name formerly.
assistant
It's ok, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant