Hi.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, can you please provide me your name?
assistant
Helen Martin here.
user
Give me a moment.
assistant
Sure.
user
Helen Martin. I regret to inform that there is no reservation by your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant