Hi.
user
Hello.
assistant
I'm Alexander Phillips.
user
Phillips, how may I assist you today?
assistant
Due to severe health issue, I want to quit my trip. Can you please cancel my recent reservation?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Sure, take your time.
user
Phillips, I did not find any reservation with your name in my database.
assistant
That's ok, may be I have done a wrong booking. Thank you for your time anyways.
user
You are welcome.
assistant