Hello.
user
Hello, how may I guide you today?
assistant
I am Patricia Scott. I want to cancel my reservation, due to my health issues. Could you help me in cancellation?
user
Sure, we are glad to help you with cancellation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant