Hi.
user
Please let me know, what kind of service your looking for?
assistant
Can you help me to cancel my reservation?
user
Sure, please share me your good name.
assistant
Sure, my name is Anna Young.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
No issues, thank you for your time.
user
Thank you for availing us.
assistant