Hello. Ryan Johnson here.
user
Hello, how may I help you?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure. Sorry, there is no reservation with your name to cancel.
assistant
Oh! I think ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you.
assistant