Hi.
user
Hello, how may I help you at this moment?
assistant
I am Gary Hill. Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok, I will be waiting.
user
Thank you for waiting. Sorry, there is no booking showing on your name.
assistant
That's ok, thank you.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant