Hi.
user
Hello.
assistant
Charles Hall here.
user
How may I assist you?
assistant
Due to heavy rainfall, my art exhibition is postponed. So, can you cancel my ticket?
user
Sure, please wait for a moment to check your details. Sorry, there is no reservation found on your name.
assistant
It's ok no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user