Hi.
user
Hello, How can I help you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Carolyn Thomas.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you.
assistant