Hello.
user
Hello, how can I guide you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
Myself Jerry Mitchell.
user
Please wait for a while, I will check in the reservation list and get back to you.
assistant
Ok, I will wait.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us, have a nice day.
assistant