Hello.
user
Hello, how may I help you?
assistant
My name is Rachel Williams. I would like to change an recent reservation as my health is in bad condition.
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Take your time.
user
Sorry to inform you, no reservation is found with your criteria.
assistant
No issue, thank you for your precious time.
user
Thank you very much for contacting our agency.
assistant