Hello.
user
Hello. How can I help you?
assistant
Can you guide me in cancelling my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Ronald Harris.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant