Hello.
user
Hello. How may I occur you?
assistant
My name is Donna Evans, I want to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?
user
Sure, I am ready to help you. Please wait for a minute.
assistant
Sure.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
Thank you for the information.
user
Thank you for approaching us, have a great day.
assistant