Hello.
user
Hello, how may I assist you?
assistant
My name is Frank Hernandez.
user
Glad to meet you Frank.
assistant
I have already booked my ticket with JetBlue airlines, but due to medical emergency, I would like to change my reservation to other dates. Can you please make changes in my existing reservation?
user
Sure, hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Frank, there are no reservation found on your name.
assistant
That's ok. Thank you for your information.
user
Thank you for reaching us. Have a good day.
assistant