Hello.
user
Hello, how may I assist you today?
assistant
I want to change my reservation due to sudden change in my trip dates, can you please help me?
user
Sure, may I know your name?
assistant
My name is Rachel Lewis.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not a problem. Thank you for informing me.
user
Thank you for reaching us.
assistant