Hello.
user
Hello, how may I assist you?
assistant
My name is Robert Moore. I would like to cancel my reservation, could you help me out?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found on your name in our database to cancel.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your time.
user