Hi. I am Larry Phillips.
user
Hello, how can I help you?
assistant
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please help me in changing?
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant