Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Ok, please can I know your name to proceed?
assistant
Sure, Ronald Garcia here.
user
Ok, please let me see for the reservation state.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per the records of reservation there is no flight ticket found on your name to proceed.
assistant
Ok, thank you.
user
Ok, thank you for choosing our agency.
assistant