Hi.
user
Hello. How can I aid you at this moment?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Elizabeth Smith.
user
Elizabeth Smith, there is no active reservation found under your name in our database.
assistant
That's Fine, Thank you for the information.
user
Thank you for contacting us.
assistant