Hello. I am Rachel Thomas.
user
Hello, how can I provide assistance to you?
assistant
Due to some technical issues, my plan to attend for a seminar got postponed.
user
Ok.
assistant
Will you help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no acive reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for approaching us.
assistant