Hello.
user
Hello. How may I assist you?
assistant
I need some changes in my previous reservation so please help me with changing my reservation.
user
Sure, for that I need your name for checking your status.
assistant
Sure, please check the reservation with the name of Kevin Williams.
user
Please wait a moment, let me check.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found under your name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your time.
user
Welcome, have a nice day.
assistant