Hello, I am Ashley Martinez.
user
Hello, how may I oblige you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for opting us. Have a great day!.
assistant