Hello.
user
Hello, how can I assist you?
assistant
Cynthia Johnson here. I want to change my existing reservation now due to sudden office work. Can you help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user