Hello.
user
Hello, how may I assist you now?
assistant
I need to cancel my reservation due to heavy rains in my travelling area. Can you please help me out with that?
user
Sure, I help you with that.
assistant
Thank you for considering my request.
user
May I know your good name?
assistant
Sure, my name is Andrew Green.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you.
user
Thank you for visiting us.
assistant
You are welcome.
user