Hello.
user
Hello, how may I reach out to you?
assistant
I made a reservation earlier to attend a seminar, but it got delayed due to some issues. So, please help me in changing my reservation.
user
Sure, May I know your name to check the reservation list and revert you?
assistant
I am Shirley Wright.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation by the name you provided.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant