Hello.
user
Hello, how may I aid you for today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. Can you please provide your name to check the reservation status with your name?
assistant
Sure, my name is Linda Adams.
user
I am sorry to say this Linda, there are no active reservations with your name to cancel.
assistant
That's ok, thank you for giving the information.
user
You are most welcome, thank you for reaching out here.
assistant