Hello, I am Christine Martinez.
user
Hello, how can I guide you today?
assistant
Owing an emergency I want to cancel my recent reservation ticket. Can you help me in this?
user
Sure, wait for a moment. I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Shall I proceed to cancellation?
assistant
Yes, please proceed.
user
Your flight ticket has been cancelled.
assistant
Thank you for your quick response.
user
Thanks for choosing us.
assistant