Hi, Scott Davis here.
user
Hello, how may I aid you?
assistant
Due to my recent health problem, I want to cancel my recent reservation.
user
OK, please wait a while. I will check the details and inform you about your cancelling reservation.
assistant
Ok.
user
Sorry to inform that on your name we did not find any reservation to cancel.
assistant
No issue, thanks for your information.
user
Thanks for contacting us. Have a nice day.
assistant