Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to bad health conditions. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Could you please forward your name for checking the present status?
assistant
Sure, Rachel Jones here.
user
Please wait for a while.
assistant
Sure.
user
Sorry, I didn't find any reservation on name of Rachel Jones.
assistant
Ok, no worries.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your quick response.
user