Hello.
user
Hello, how may I best help you now?
assistant
I have a reservation to attend an exam. It has been postponed. Can you please change my existing reservation?
user
Sure, that's what I am here. Can you please specify your good name?
assistant
Jerry Young is my name.
user
Ok, wait for some time.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issue. Thanks for your response.
user
Thanks for reaching us, wish you a happy day.
assistant