Hello,.
user
Hello, Please inform me, How may I assist you the day?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
user
Ok, no problem. We are here to help you.
assistant
Thank you for your response.
user
May I know your name?
assistant
Sure, Stephen Smith is my name.
user
Sorry, no reservation has been registered with us on your name.
assistant
Ok, not a problem. Thanks for your assistance.
user
Thanks for reaching us, have a nice day.
assistant