Hi, I am Carolyn Clark.
user
Hello, how may I serve you?
assistant
I want to cancel my reservation due to postponement of my exams. Can you please cancel my reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Ok, please cancel.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant