Hello.
user
Hello. How can I aid you today?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Justin Lewis here.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Ok no problem, thank you for your services. Check the reservation status.
user
There is no active reservation found on your name in our database to change it.
assistant
No issues, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant