Hello, I am Kathleen Lopez.
user
Hello, How can I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting. We found a reservation on your name and it has been cancelled successfully.
assistant
Thanks for your kind service.
user
Thank you.
assistant