Hi.
user
Hello, how can I help you today?
assistant
As my plan to visit my grand parents house but due to bad weather conditions I need to cancel my recent reservation. Can you please check the reservation by this name Christopher Hall?
user
Sure, give me a minute to check and get back to you.
assistant
Sure.
user
Thank you for waiting. Unfortunately there is no reservation found by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for consulting us.
assistant