Hello.
user
Hello.
assistant
I am Michael Lee.
user
I am here to book a flight ticket for you.
assistant
I need to alter my reservation, can you help me out please?
user
Ok, I will help. Please wait.
assistant
Ok.
user
Sorry, there is no reservation been done on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Ok, thank you for connecting with our agency.
assistant