Hi.
user
Hello. How may I aid you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am here to help you out. May I know your name to check your reservation status.
assistant
I am Dorothy Robinson.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching us.
assistant