Hi.
user
Hello.
assistant
I am Jennifer Lee.
user
How can I help you at this moment?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant