Hello.
user
Hello, how can I serve you for today?
assistant
I am Kenneth Hernandez. I want to cancel my recent reservation, please help me in doing that.
user
Sure, I will help you with that Kenneth Hernandez.
assistant
Ok.
user
I regret to say this Kenneth Hernandez, there is no active reservation with your name to cancel.
assistant
Ok, not an issue, Thank you for the information.
user
You are welcome, thank you for reaching out here.
assistant