Hello.
user
Hello, how may I help you?
assistant
Myself Christopher Nelson. I need to cancel my reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, please wait for a moment to check your details.
assistant
Thank you for considering my request, I will wait for your response.
user
Sorry, no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing us.
assistant