Hi.
user
Hello, how may I be your helping hand?
assistant
My cricket match is cancelled, can you help me to cancel my reservation?
user
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
assistant
Sure, please check my details. My name is Sharon Taylor.
user
Sorry to say, no details are available regarding your reservation in my website.
assistant
That is fine. Thank you for your time.
user
Thank you for choosing us, have a nice day.
assistant