Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
May I know your name please to check the status of your reservation?
assistant
I am Patrick Moore.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
No issues.
user
Thank you for reaching us.
assistant
Thank you.
user