Hello.
user
Hello, how can I provide assistance to you?
assistant
I have made a reservation to watch the Live Cricket match, but due to bad weather conditions there, the match got postponed. Can you please help me in changing?
user
Sure, We are here to help you to change your reservation.
assistant
Thank you for accepting my request.
user
To proceed further, May I know your name?
assistant
Sure, my name is Sarah Rodriguez.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation on your name to change it.
assistant
No issues, thank you.
user
Thank you for opting our service.
assistant