Hello, I am Cynthia Lewis.
user
Hello, how can I aid you today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, please give me a moment.
assistant
Sure.
user
May I know your name please?
assistant
I already mentioned it above.
user
There is no reservation found with your given name in our data.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant