Hi.
user
Hello, how may I assist you?
assistant
Myself Nicole Brown.
user
Nice to meet you Brown.
assistant
I would like to cancel my reservation for some personal issues. Please help me out.
user
Sure, please hold on for a moment. Sorry to say this Brown, we could not found a flight under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for the information.
user