Hi, Donald Scott here.
user
Hello, how may I assist you?
assistant
I want to change my reservation because my project has been delayed, can you please help me?
user
Sure, please wait a moment I will check your details and get back to you.
assistant
Sure.
user
Sorry, I regret to say that there is no reservation found on your name.
assistant
That's fine, no problem. Thank you so much.
user
Thank you for contacting us, have a nice day.
assistant