Hello.
user
Hello, how may I provide assistance for you?
assistant
Due to some health issue, I need to change my recent reservation that I made earlier to go for an adventure. Can you please change it?
user
Sure, I am here to help you. Please let me know your name to check your reservation status?
assistant
I am Patrick Garcia.
user
Please give me a moment.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant