Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip.
user
Sure, please wait for a moment. Meanwhile, may I know your name?
assistant
Sure, my name is Ryan Adams.
user
Sorry, no reservation found on your name.
assistant
That's fine, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for checking.
user