Hello.
user
Hello.
assistant
I am Rachel Davis.
user
How can I guide you?
assistant
I want to change my reservation, due to heavy rainfall in New York. Can you please help me in change in existing reservation.
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found.
assistant
That's ok, thank you for reaching us.
user
Thank you for opting us.
assistant