Hello.
user
Hello, firstly may I know your good name please?
assistant
Ruth Mitchell here.
user
I hope you are fine, how can I help you?
assistant
My grandfather health is serious, so I want to book the direct flight.
user
That's sad to hear, I will check with that, may I know the travelling dates please?
assistant
My travel dates are 10/22 and 10/24.
user
Can you please tell me the takeoff and landing airport codes?
assistant
My take off airport code is IAH and landing airport code is IAD.
user
Please wait for a while, I will check the details and get back to you.
assistant
Sure, I will wait for your response.
user
Thank you for patience, there is no flight with 0 connection limit.
assistant
No problem, I will go by train.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your information.
user
You are welcome.
assistant