Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you help me in that?
user
Sure, can I know your name please?
assistant
Yes, myself Michael Nelson.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
 As per your request, we had cancelled your reservation.
assistant
Thank you.
user
My pleasure.
assistant