Hello.
user
Hello. How can I aid you?
assistant
I have a meeting with immigration officers on the dates of my planned journey. Can you help me in changing my existing reservation?
user
Sure, may I know your name?
assistant
My name is Amanda Adams.
user
Sorry, there is no reservation found.
assistant
That's fine, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user