Hello.
user
Hello.
assistant
I am Jerry Evans.
user
How can I help you today?
assistant
Please, help me in cancelling my reservation as my plan to visit my grand parent's home got cancelled.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please stand by.
assistant
Sure.
user
Thanks for your precious time, there is no active reservation found on your name to cancel.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for availing us.
assistant