Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled as of now.
user
Sure, can I have your name please?
assistant
Sure, my name is Jonathan Williams.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no active reservation found on your given name.
assistant
Oh! That's ok, may be my friend has already cancelled it. Thank you anyways.
user
Thank you for opting us.
assistant