Hello.
user
Hello. In which way I can aid you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
Thank you for taking my request. Please check the ticket under the name Joseph Walker.
user
Ok, please hold on a moment.
assistant
Sure, I will wait.
user
There is no previous reservation available under your name.
assistant
That's fine, no issue. Anyway thank you for checking.
user
Thank you for reaching us.
assistant