Hello,.
user
Hello, how can I assist you?
assistant
As my friend booked my ticket previously with wrong source code. So, I want to change my existing reservation. Can you help me out in changing my reservation?
user
Sure, Can I have your name please?
assistant
I am Mary Wright.
user
Please give me a minute, I will check with the current status of your reservation and let you know.
assistant
Sure.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Ok. Thank you for rechecking my reservation.
user
Have a nice day.
assistant