Hello.
user
Hello, how may I support you?
assistant
Due to tornadoes, my cricket tournament has been postponed. I would have to change my existing reservation. Can you help me with that?
user
Sure, we are happy to help you. May I know your name?
assistant
I am Sharon Garcia.
user
Please wait. I will check the status.
assistant
Sure.
user
Thanks for your precious time. There was no reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for contacting us.
assistant