Hello.
user
Hello, how best I can aid you today?
assistant
I would like to cancel my flight reservation as I am sick, can you please help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Angela Collins.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No problem. Anyway, thank you for checking.
user
Thank you for availing us.
assistant