Hello.
user
Hello.
assistant
I am John Martinez.
user
How can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, please wait for a while to check your reservation status.
assistant
Ok, take your time.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you and have a nice day.
assistant