Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to heavy rain, can you please help me with this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can you please share your good name with us to check in the reservation list?
assistant
My name is Debra Nelson.
user
Please be on hold. I will check and revert you.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name in our database to cancel it.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant