Hello.
user
Hello, how can I assist you?
assistant
I am Scott Hill. I want to cancel my reservation as I am sick, please help me out.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute, I will check with the reservation list and get back to you.
assistant
Sure.
user
We found a reservation on your name, as per your request it has been cancelled.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant