Hello.
user
Hello, how may I aid you now?
assistant
Edward Hernandez, here. My plan to visit my parents got postponed, So I want to postpone my recent reservation. Could you help me in changing my recent reservation.
user
Sure, please wait  a minute I will check and let you know.
assistant
Ok.
user
Thank you for your time, no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for availing us.
assistant