Hi.
user
Hello, how can I assist you?
assistant
Can you please help me out in changing my reservation as my meeting got postponed?
user
Sure, I will help you with the changing.
assistant
Thank you.
user
May I know your good name to check in the reservation list?
assistant
My name is Sharon Green.
user
Sorry, unfortunately there is no active reservation on your name.
assistant
      That's ok, thank you for the response.
user
Thank you for availing us.
assistant