Hello, I am Catherine Edwards.
user
Hello, how can I be your helping hand today?
assistant
Due to bad weather, I want to cancel my recent reservation.
user
Sure, Let me check the availability to cancel it.
assistant
Ok.
user
Thank you for waiting, We found no reservation with your specified name to cancel it.
assistant
Ok, no problem.
user
Thank you for availing us, Have a nice day.
assistant
Thanks for your service.
user