Hello.
user
Hello, how can I help you today?
assistant
Myself Shirley Mitchell, due to some conference meeting I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait a moment.
assistant
Sure, I will wait for your kind response.
user
Sorry to inform, no reservation found with your name.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
Thanks for reaching us.
assistant