Hi.
user
Hello. How may I help you?
assistant
Myself Emily Walker, I need to change my reservation as my schedule got postponed due to sudden change in the climate. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found under your name to change it.
assistant
It's ok, anyway thank you for the information.
user
Thanks for choosing us, have a nice day.
assistant