Hello.
user
Hello. How may I aid you?
assistant
Due to heavy storms in Las Vegas, I would like to change my planned dates to other day, could you please change my existing reservation?
user
Sure, may I know your name please?
assistant
My name is Nicholas Johnson.
user
Sorry Johnson, no reservation has been found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user