Hello.
user
Hello. What service that you looking from our agency?
assistant
I am Betty Clark. I want to cancel my flight ticket, can you please help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for reaching us, have a great day.
assistant