Helloi. I am Laura Thompson.
user
Hello, how can I amend you?
assistant
I would like to cancel my reservation due to my personal work, help me in cancelling my reservation.
user
Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Its ok, thank you for your service.
user
Thank you for reaching us.
assistant