Hello, I am Laura Hall.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation due to my meeting has been postponed. Can you please help me with it?
user
Sure, please wait for a while. I will check your existing reservation and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No worries, thank you.
user
Thank you for reaching us, have a good day.
assistant