Hi.
user
Hello. How may I help you?
assistant
I made a reservation earlier this week to submit my research documents but I need some more time so I need o cancel my reservation right now. Can you help me in cancellation?
user
Ok, please tell me your name.
assistant
I made a reservation on this name Christine Lewis.
user
Ok, give me a moment to check with availability.
assistant
Ok.
user
Christine Lewis, no active reservation by your name. Thank you for reaching us.
assistant
That's ok, thanks for your information.
user
Most welcome.
assistant