Hello, I am Carol Hall.
user
Hello, Carol Hall. How may I be of your assistance today?
assistant
I want to cancel my reservation as I am hospitalized last night and cant travel. Can you help me with the cancellation process?
user
Sure, I will help you in cancellation of your ticket. Wait for a moment.
assistant
Ok.
user
Thanks for your time. Unfortunately, there is no flight found with your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your response.
user
Have a great day.
assistant