Hello.
user
Hello. How can I assist you?
assistant
My name is Gregory Hall. I want to do some changes in my existing reservation. Can you help me for that?
user
Ok, can you please wait a moment?
assistant
Sure, I will wait.
user
Sorry Gregory Hall, the reservation which you asked is not there in our records. So I can not amend.
assistant
That's ok, thank you for checking.
user
Thank you for connecting with our agency.
assistant
Welcome.
user