Hello.
user
Hello.
assistant
I am Stephen Smith.
user
How can I help you today?
assistant
I want to change an existing reservation, Can you please help me in that?
user
I am here to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our database.
assistant
That's ok, not an issue. Thanks for your information.
user
Thank you for reaching us.
assistant