Hello.
user
Hello, how may I render you?
assistant
I want to change my existing reservation due to heavy rainfall at my source point. Can you help me with that?
user
Sure, please wait a while.
assistant
Sure.
user
Thank you for your time. Let me know your good name please.
assistant
Ashley Baker.
user
Ok. Unfortunately there is no reservation found according to your name.
assistant
No problem. Thank you for helping me.
user
Thank you for reaching us.
assistant