Hi.
user
Hello, how may I assist you today?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.
user
Sure, I am here to help you, please wait for a minute to check the reservation details.
assistant
Ok, I will wait for your reply.
user
May I know your name to proceed further?
assistant
Sure, my name is Jeffrey Mitchell.
user
Thanks for your patience, I could not find any reservation with your name in our database.
assistant
It's ok, no problem. Thank you for checking.
user
My pleasure.
assistant