Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, we are here to help you.
assistant
Ok, thank you for accepting my request.
user
May I know your good name please?
assistant
Myself Michael Carter.
user
Please wait a minute.
assistant
Ok, I will wait.
user
Sorry, there is no active reservation on your name to change.
assistant
Thanks for your information.
user
Thank you for opting us.
assistant