Hello.
user
Hello. How can I help you?
assistant
I had done my flight ticket booking last week, due to raining my trip got cancelled.
user
Please provide your name.
assistant
Can you help me to cancel my flight ticket? I am Amanda Rodriguez.
user
Unfortunately there is no reservation found under your name.
assistant
Ok, not a big deal. Thank you for the information.
user
welcome, have a nice day.
assistant