Hello.
user
Hello.
assistant
I am Scott Thomas.
user
Scott Thomas, how may I assist you with today?
assistant
I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, I will help you.
assistant
Thank you for your response.
user
Please allow me a minute.
assistant
Ok.
user
I regret to inform you that there is no active booking on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us. Have a great day.
assistant