Hello.
user
Hello. How can I help you today?
assistant
I'm Janet Rodriguez. My trip has been postponed, can you change my reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry no reservation found on your name Janet Rodriguez.
assistant
It's fine.
user
Thank you for contacting us.
assistant
Thank you for your immediate response.
user
You are welcome.
assistant