Hello.
user
Hello, how may I serve you?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, will you please let me know your name?
assistant
Sure, I am Matthew Wright.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant