Hello,.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, can I know your name please?
assistant
My name is Rebecca Davis.
user
Please wait.
assistant
Ok.
user
Thanks for waiting. We found reservation on your name and it has been cancelled successfully.
assistant
Ok, thank you for your help.
user
Thank you for reaching us.
assistant