Hello. I am Scott Nelson.
user
Hello, how may I assist you?
assistant
As I am a doctor, I want to meet a patient who is suffering with serious health problem.So, can you please change my existing reservation?
user
Please wait for a while.
assistant
Ok.
user
Unfortunately, there is no reservation found on your given name.
assistant
It's ok, thank you for the information.
user
Thank you for connecting with us.
assistant