Hello.
user
Hello. How can I aid you?
assistant
I have planned a trip to shoot my video song at Seattle location but due to whether conditions the trip got cancelled, can you please cancel my ticket booking?
user
Sure, We are here to serve you.
assistant
Thank you for considering my request.
user
May I know your name?
assistant
Sure, my name is Justin Wright.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
assistant
Not a problem with that one, thank you for checking my previous flight ticket booking.
user
Thank you for reaching us.
assistant