Hi.
user
Hello. How can I help you?
assistant
My leg got fracture yesterday, so I will not able to travel for few months. Could you please help me with cancelling my tickets?
user
Sure, please tell your name to check your details and cancel your reservation?
assistant
Sure, my name is Kevin Parker.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no problem.
user
Thank you and have a nice day.
assistant
Thank you for your information.
user