Hello, Shirley Hill here.
user
Hello. Welcome to Google airline agency. How can I assist you today?
assistant
Thank you, I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
user
Sure, please give me a moment.
assistant
Sure, take your time to check.
user
Unfortunately, there is no reservation found under your name.
assistant
It's alright, no problem. I think the ticket is not reserve properly while I am booking. Anyway, thank you for your information.
user
Would you like to ask anything else?
assistant
Nothing.
user
Thank you for reaching us.Have a great day.
assistant