Hi.
user
Hello. How can I help you?
assistant
I want to change my recent reservation, can you help me?
user
Sure, can you please provide your name to check your reservation status?
assistant
Sure, my name is Christopher White.
user
Wait a moment please.
assistant
Sure, carry on.
user
Christopher White, there is no active reservation found with your name to change it.
assistant
It's ok, not an issue.
user
Thank you for contacting us.
assistant
Thank you for checking.
user