Hello,.
user
Hello, how can I guide you?
assistant
My name is Frank White.
user
Ok.
assistant
I want to cancel my existing reservation due to my exams are postponed.
user
Ok, I will help you. Please wait for a while.
assistant
Sure.
user
No reservation found as per our records to cancel.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant