Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, we are help you. Can I know your name?
assistant
Michelle Harris is my name.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We didnt found any reservation by this name.
assistant
Ok, it's not a problem. Thank for your kind response.
user
Thank you for choosing us.
assistant