Hello.
user
Hello. How can I assist you now?
assistant
I would like to change my recent reservation due to some personal issues, will you help me?
user
Sure, I am happy to help you with that. Can I have your name please to check your reservation?
assistant
Myself Donna Thomas.
user
Ok, please wait a moment.
assistant
Sure, take your own time.
user
Sorry Donna Thomas, no reservation has found under your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant