Hello, I am Rebecca Baker.
user
Hello, how can I assist you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me in this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found with your name.
assistant
It's ok. Thank you for your information.
user
Have a good day.
assistant