Hello.
user
Hello.
assistant
I am Dorothy Young.
user
How may I assist you Young?
assistant
I recently booked a ticket to enjoy with my wife in snow land, but my office did not approve my leave dates. Can you cancel you my ticket?
user
Sure, I will help you on that. Please hold on a moment to check your previous reservation status.
assistant
Sure, take your time.
user
We regret that, there is no reservation found under your name in our records.
assistant
Ok, it's alright, no problem. Thank you for your hand help.
user
Thank you for using our services, have a great day.
assistant