Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which I did recently on the name Deborah Turner. Can you help?
user
Sure, I am glad to help you in cancelling the flight ticket. May I know your name to check with your reservation details.
assistant
Ok, thank you. I had mentioned above.
user
Sorry, there is active reservation on your name in our database.
assistant
That's ok, thank you for helping me.
user