Hi.
user
Hello.
assistant
Brenda Adams here.
user
How can I assist you?
assistant
Due to health issue, I want to postpone my trip to some other dates. Can you please help me in changing my recent reservation?
user
Sure, I will help you to change your reservation. Can you give me a moment to check your previous reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name to change.
assistant
That's ok, may be I have done a wrong booking. Thank you anyways.
user
Welcome. Thank you for choosing us.
assistant