Hello.
user
Hello.
assistant
Christopher Nelson here.
user
How can I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure.
user
Christopher Nelson, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant