Hi.
user
Hello, how may I assist you?
assistant
Can I know the cancellation policy of the flight ticket?
user
Sure, I will help with cancellation.
assistant
Thank you for considering my concern.
user
For cancellation purpose I need your name. May I know your good name?
assistant
I have booked my flight ticket under refundable policy, we have terms and conditions to be met. It is mention that 90% of ticket fare is refunded to me in 3 to 4 days working days. Can you please check my flight reservation details on my name Sarah Robinson.
user
Thank you for your name, please wait while I check for your reservation.
assistant
My pleasure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, not an issue. I will check through my emails about this issue. If I have any concerns I will get back to you.
user
Ok, we are always here to help you.
assistant
Anyway, thank you for your help.
user
Thank you for reaching us. Have a nice day ahead.
assistant