Hi. I am Cynthia Adams.
user
Hello, how may I help you at this moment?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Sorry Adams, there is no booking showing on your name.
assistant
That's ok, thank you.
user
You are welcome, thank you for reaching us. Have a nice day.
assistant
Thank you for checking.
user