Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, due to an health issue. Can you help me?
user
Yes, I can help you.
assistant
Thank you.
user
Can you tell me your name for checking?
assistant
Sure, I am Paul Brown.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for consulting us.
assistant