Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Anthony Allen.
user
Ok, please wait.
assistant
Sure.
user
There is no active reservation found under your name to do cancellation.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant