Hi.
user
Hello. How can I aid you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I can help you. May I know your name?
assistant
My name is Andrew Nelson.
user
We didnt found any reservation by this name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us.
assistant