Hi.
user
Hello.
assistant
Steven Harris here.
user
How can I assist you?
assistant
Can you change my existing reservation?
user
Sure, I will assist you.
assistant
Thank you.
user
Can you please give me a moment to check the ticket status?
assistant
Sure, take your time.
user
Sorry to tell you that, there is no reservation found on your name in our database to change.
assistant
It's ok, thanks for your response.
user
Thank you for reaching us.
assistant