Hello.
user
Hello, how can I aid you for today?
assistant
Due to my health conditions, I want to change my recent reservation.Can you help me with that?
user
Sure, I will help you with that. Can you please provide your name to check the reservation status with your name?
assistant
I am Anna Phillips.
user
Sorry to say this Anna Phillips, there is no active reservation with your name to change the reservation.
assistant
No issue, Thanks for the information.
user
You are welcome, thank you for reaching us.
assistant