Hello.
user
Hello. How may I help you out?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
Thank you. Myself Timothy Baker.
user
Sorry, there are no reservations found.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant