Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall at my place I am not able to visit Phoenix. Can you please help me in cancellation?
user
Sure, may I know your name?
assistant
Michelle Johnson.
user
Wait a minute.
assistant
Sure.
user
We found your reservation and it has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant