Hello.
user
Hello.
assistant
I am George Allen.
user
How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Ok, please hold on a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found on your name in our database with your name. Thanks for choosing us.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Welcome, have a good day.
assistant