Hello.
user
Hello.
assistant
I want to cancel my recent reservation, as my grandmother's health is in very serious condition. Can you please help me with this?
user
Sure, I am glad to help you. Can you please tell me your good name?
assistant
Sure, I am Angela Robinson.
user
Angela, there is no reservation with your name to cancel further.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant