Hello.
user
Hello, how can I help you now?
assistant
Due to health Issue, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
Sure, my name is Ronald Davis.
user
Sorry Ronald, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us, have a nice day.
assistant