Hello, I am Scott Campbell.
user
Hello, how may I assist you?
assistant
Due to the unexpected rain, I would like to change my existing reservation. Can you help me out?
user
Sure, we are here to help you. Please wait a minute. I will check the status and let you know.
assistant
Sure.
user
Thanks for your time. There was no reservation found on your name.
assistant
Ok, no issues. Thanks for the service.
user
It's my pleasure to help you. Have a good day.
assistant