Hello. I am George Lewis.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my reservation as I got hospitalized, can you please help me out?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you.
user
Sorry George Lewis, there is no reservation on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant