Hello.
user
Hello, How can I aid you?
assistant
Donald Mitchell here, due to bad weather I want to cancel my reservation. Can you please help me with it?
user
Sure. May I know your good name?
assistant
I already mentioned above.
user
Please be on hold.
assistant
Ok.
user
Thanks for your time, there is no reservation found with your name.
assistant
Not an issue, thank you.
user
Thank you.
assistant