Hello.
user
Hello. How may I assist you at this moment?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation status?
assistant
Myself Sarah Scott.
user
Please hold on a moment.
assistant
Ok, I will wait for your response.
user
We regret to inform you that there is no reservation available on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching our services, hope you have a great day.
assistant