Hello, myself Scott Davis.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me out?
user
Please wait for a moment, le me check with your existing reservation.
assistant
Ok, take your time.
user
I am so sorry to inform you, there is no reservation found by your name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant