Hello, I am Laura Garcia.
user
Hello, how may I oblige you today?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation,. Can you help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
OK.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant