Hello.
user
Hello. How can I assist you today?
assistant
Joseph Scott here. I need to cancel my recent reservation due to some personal issues, can you help me in doing that?
user
Sure, I am happy to help you. Please wait a moment.
assistant
Sure, take your time.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant