Hello.
user
Hello, welcome to flight ticket booking agency.
assistant
Thank you, I want to cancel my recent reservation because of my health issue. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you for considering my query.
user
May I know the name on which the ticket has been booked?
assistant
Sure, the ticket is booked on the name of Kenneth Gonzalez.
user
Sorry to inform you that there is no reservation found on your name to cancel.
assistant
Ok, no problem.
user
Thank you for your positive response.
assistant
Thank you for your information.
user
Have a great day.
assistant