Hi.
user
Hello, how can I assist you today?
assistant
I am Jeffrey Taylor. My football tournament has been postponed.I would like to change my existing reservation. Can you please help me with changing?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no worries at all.
user
Thank you for opting us.
assistant
Thank you for your information.
user