Hello.
user
Hello.
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you and may I know on whose name the previous ticket is booked?
assistant
My name is Samuel King.
user
Please give me some time to check it.
assistant
Ok, I will wait.
user
I regret to inform you that, I am unable to find your ticket booking done on your name in our data base to change it.
assistant
Anyway, thanks for the information.
user
You are most welcome.
assistant