Hello.
user
Hello. How can I help you today?
assistant
As my leave got extended, I want to change my existing reservation. Can you help me out?
user
May I know your good name please?
assistant
Sure, my name is James Lee.
user
Please wait. I will get back to you.
assistant
Ok.
user
Sorry Lee, I have not find any reservation on your name.
assistant
That's ok, thank you.
user
My pleasure, have a good day?
assistant