Hello.
user
Hello. How may I help you?
assistant
I need to cancel my recent reservation reservation as my sister blessed with a baby boy before the expected delivery date. Can you please help me in that?
user
 Sure, may I know your name please?
assistant
My name is Joseph Phillips.
user
Please standby.
assistant
Sure.
user
Sorry, we did not find any reservation in your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user