Hello. I am Emma Martin. I want to change an existing reservation, due to my family tour trip got postponed.
user
Hello, how may I support you today?
assistant
Please help me in changing the reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for selecting us.
assistant