Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to sudden postpone of my exams dates. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Donna Walker.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation based on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your response.
user