Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, my name is Sandra Young.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant