Hello.
user
Hello. What type of help you are expecting from our side?
assistant
I have planned a trip to enjoy my holidays in AUS, but on the same day there is an occasion on my friends engagement, so I want to change postpone my trip to other dates, can you please help me in modifying my flight ticket?
user
Yes, I am happy to help you.
assistant
Thank you.
user
Can you please let me know your name?
assistant
Sure, I am Samuel Walker.
user
Ok, please give me a couple of seconds to check.
assistant
Sure, take your own time.
user
I am really sorry for the trouble which is caused to you, I didn't found any reservation regarding your name in our database.
assistant
Ok, not an issue. Thank you for your time.
user
You are welcome. Thank you for reaching our travel agency.
assistant