Hello.
user
Hello, how can I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Steven Carter.
user
Please give me a minute.
assistant
Sure.
user
There is no reservation found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant