Hi.
user
Hello. How can I help you?
assistant
Can you help me with cancellation of my recent reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
I am Scott Evans.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thanks for the information.
user
Welcome, have a nice day.
assistant