Hi. I am Jason Scott.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, please allow me a moment to check for your previous reservation status.
assistant
Sure.
user
Sorry to say, there are no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant