Hi.
user
Hello, how may I assist you?
assistant
Could you please help me to cancel my recent reservation due to cancel of my trip?
user
Sure, may I know your good name please?
assistant
My name is Emily King.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Not a problem, thank you for the information.
user
Thank you for approaching us.
assistant