Hi.
user
Hello.
assistant
i want to cancel my recent reservation as my plan to meet my grand parents got post pone.
user
Sure, I am here to help you.
assistant
Can you please help me in cancellation?
user
Hold on for a moment. Let me check.
assistant
Sure.
user
May I know the name on which the ticket has been reserved?
assistant
I am Nicole perez.
user
Sorry Nicole, there are no flights reserved on your given name formerly.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant