Hi.
user
Hello. How may I render you at this moment?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, may I know your good name please?
assistant
Brain Nelson here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user