Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation, can you help me out?
user
Sure, I am here to assist you. Can you please let me know your name to check the existing reservation?
assistant
Myself Kimberly Lee.
user
Sorry, there is no reservation under your name in our database to cancel.
assistant
That's ok, no problem.
user
Thank you for choosing our service. Hope you have a great day ahead.
assistant
Thank you for your help.
user