Hello.
user
Hello. How can I aid you at this moment?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Kenneth Brown.
user
Kenneth Brown, there is no active reservation found under your name in our database.
assistant
No issues, thank you for checking.
user
Thank you for contacting us.
assistant