Hello.
user
Hello.
assistant
Myself Carol Allen.
user
How can I help you?
assistant
I would like to cancel my recent reservation due to some health issues, can you help me in that?
user
Please wait a while.
assistant
Sure, I will wait for your response.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant