Hi.
user
Hello, how may I help you?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your name please?
assistant
Sure, Lisa Green here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no active reservation found with your name in our records.
assistant
Ok, no issues. Thank you.
user
Most welcome.
assistant