Hello, I am Barbara Lewis.
user
Hello, how may I help you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for your time, we found a reservation under your name. Shall I proceed to cancel your reservation?
assistant
Yes, you can.
user
Your reservation has been cancelled.
assistant
Thanks for your service.
user
Thank you for availing with us.
assistant