Hello.
user
Hello, how can I provide assistance to you?
assistant
Due to bad weather, so I need to cancel my reservation. Can you please help me with it?
user
Sure, we are here to help you. May I know your name please?
assistant
Jacob Robinson here.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thanks for approaching us.
assistant