Hi.
user
Hello, how may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name?
assistant
Sure, my name is David Garcia.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant