Hello.
user
Hello, How may I help you today?
assistant
I am planning to enjoy with my family to celebrate new year. Can You help me to do the reservation?
user
Sure, May I know your good name please?
assistant
Melissa Hill.
user
Thanks for providing your name. Can you provide your full journey details please?
assistant
Sure. I would like to fly from CLT to ATL. Dates are 01/16 and 01/18.
user
Ok, please hold on for a minute, I will check and let you know.
assistant
Ok.
user
Thanks for holding on. Unfortunately, there is no flight available for your journey.
assistant
No problem, Thank you.
user
Have a pleasant day.
assistant