Hello.
user
Hello, how can I help you today?
assistant
May I know if it is possible to cancel my recent reservation and provide a refund?
user
Sure, we are here to help you.
assistant
Ok, thank you.
user
May I know your name?
assistant
My name is Jerry Collins.
user
Ok, wait for some time.
assistant
Ok, I will wait.
user
Thanks for waiting there is no reservation found on your name.
assistant
That is ok, I will check my mails to know about the status of my reservation.
user
Thanks for approaching us.
assistant
Anyways thank you for assisting me.
user