Hi.
user
Hello, how may I aid you?
assistant
I am Ruth Rodriguez. I want to cancel my recent reservation, due to health issue. Can you help me out?
user
Sure, please wait.
assistant
Ok.
user
Sorry, we are unable to find a reservation on your name in the database.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thank you for choosing us, have a nice day.
user