Hello.
user
Hello.
assistant
I am Donna Turner.
user
How can I help you at this moment?
assistant
I am planning to visit Oakland, can you please book me a ticket from CLT to OAK?
user
Sure, I will help you with that. Can you please mention your preferable travel dates?
assistant
My preferable journey dates are from July 19 and July 21.
user
Do you have any preferences regarding timings of your journey?
assistant
I prefer afternoon return flight.
user
Are you ok with connecting flight or you need any direct flight?
assistant
I prefer connecting flight.
user
Do you have any another specifications?
assistant
No.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, no flights are available in this route as per your requested dates.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant