Hello. I am Nicholas Jones.
user
Hello, how may I help you?
assistant
I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry to inform, there was no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant