Hi.
user
Hello, how may I help you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Jeffrey Jackson.
user
Please wait for a mean while.
assistant
Please check my details in your database.
user
Sorry Jackson, there is no reservation found under your name to cancel your reservation.
assistant
Oh! ok.
user
Thank you for reaching us.
assistant
I think it is already cancelled by someone else. Thank you for your information.
user
You are welcome.
assistant