Hello.
user
Hello, how can I guide you?
assistant
I am Emma Clark.
user
Hope you are doing good Emma.
assistant
I am planning to change an reservation, due to exams.Can you help me out?
user
Sure, please give me a moment to check the details.
assistant
Sure, take your own time.
user
We are sorry to inform you that there is no ticket booked on your name.
assistant
Thank you for helping me.
user
Thank you for approaching us. Have a good day.
assistant