Hello.
user
Hello, how can I aid you today?
assistant
Due to some urgent meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am here to help you. May I know your name?
assistant
Myself Dorothy Rodriguez.
user
There is no reservation found under your name.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for choosing us.
assistant