Hi.
user
Hello, how may I help you?
assistant
Can you help me in cancel my reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Catherine Anderson.
user
Just a moment, let me check your reservation status in our records.
assistant
Ok.
user
Catherine Anderson, I found your reservation. Shall I cancel it?
assistant
Sure.
user
Catherine Anderson, your ticket is cancelled successfully.
assistant
Thank you.
user
Thank you very much for contacting our agency.
assistant