Hello.
user
Hello. How can I assist you?
assistant
Can you please help me to cancel my reservation as my trip got postpone due to bad weather conditions?
user
Sure, can I know your name please?
assistant
I am Jerry Martin.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user