Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Ashley Garcia here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant