Hi.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please give me a moment to check out your previous reservation status.
assistant
Sure, take it.
user
Thank you for waiting, sorry we couldn't find any reservation on your name in our records.
assistant
Ok, no problem. Anyways, my name is Jennifer Williams.
user
Thank you for reaching our agency.
assistant
Thank you for your service.
user