Hello.
user
Hello. How can I amend you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?
user
Ok. Sure, we are here to help you. Let me know your name for cancelling your reservation.
assistant
My name is Susan Robinson.
user
Thanks for providing your name. Sorry, there is no reservation found on your name in our database.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thanks for your information.
user