Hello.
user
Hello.
assistant
Myself Eric Lewis.
user
What can I do for you Eric?
assistant
I would like to cancel my reservation due to heavy rainfall at my region, can you please help me in cancelling my reservation?
user
Sure Eric, please wait a moment.
assistant
Sure, take your time.
user
Sorry Eric, in my database I didn't found any reservation on your name.
assistant
That's fine, thank you for checking.
user
Thank you for approaching us, have a great day.
assistant