Hello.
user
Hello, Good Evening, what do you need from our flight agency?
assistant
I want to change my reservation because in my existing reservation the location is Houston there the temperature is 6 degree centigrade. So, I would like to do some changes in my reservation.
user
Ok, on which name your past ticket is reserved?
assistant
Yes, my previous ticket were reserved on Ronald Jackson.
user
Ok, please give me a couple of seconds, I will check your reservation.
assistant
Ok.
user
Sorry to tell you that, your name is not found in the reservation chart list.
assistant
That's ok. Thank you for your help.
user
You are welcome.
assistant