Hi, I am Elizabeth Jones.
user
Hello, how may I aid you?
assistant
Due to heavy rains my cricket match is postponed, so I want to change my existing reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for contacting us.
assistant