Hi. I am Brandon Robinson.
user
Hello, How can I help you?
assistant
I am planning to change my existing reservation, due to heavy rainfall at my place.
user
Ok.
assistant
Can you please help me?
user
Sure, please wait a minute.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Ok, Thank you.
assistant