Hello, I am Brenda Clark.
user
Hello, how may I help you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, please wait I will get back to you.
assistant
Ok.
user
Thanks for waiting, we have not found any reservation on your given name.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant