Hello. I am David Lopez.
user
Hello, how may I provide assistance for you?
assistant
My cricket match is cancelled in this week, so can you help me to cancel my flight ticket?
user
Sure, I can help you with that. Please wait a moment I will check your reservation status.
assistant
Sure.
user
Ok, I found a reservation active on your name. Shall I proceed with cancellation?
assistant
Yes, please. Thank you for your help.
user
Ok, your cancellation is done successfully. Thank you for choosing us, have a nice day.
assistant