Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to my bad health. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Gary Moore.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Moore, there is no reservation found as per your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for reaching us with a query.
assistant