Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I am happy to help you with that. Can I have your name please to check your reservation status?
assistant
Thank you. Sure, my name is Janet Jackson.
user
Ok, please wait a moment and I will inform you soon.
assistant
Sure, I will wait.
user
Sorry Janet Jackson, no reservation has found under your name to cancel.
assistant
Ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Anyways, thank you for your valuable time.
user
Most welcome.
assistant