Hello.
user
Hello, how can I oblige you today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.
user
Ok, may I know your name to track your details?
assistant
Sure, you can check my earlier reservation on the name of Pamela Hernandez.
user
Ok, please give me a moment to check the reservation list.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for visiting us.
assistant