Hello.
user
Hello, how may I help you?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you. Let me check your reservation status in our records.
assistant
Ok, please make it fast.
user
For cancelling your reservation. May I know your name please?
assistant
My name is Emma Phillips.
user
Please wait for a while.
assistant
Sure, take your time.
user
Emma sorry to intimate, no reservation is found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you Emma for utilizing our agency.
assistant