Hi.
user
Hello.
assistant
I want to cancel my reservation due to my health issues, can you please help me with it?
user
Sure, may I know your name?
assistant
My name is Michelle Martinez.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues, thank you for checking for the availability.
user
Thank you for contacting us, have a nice day.
assistant