Hello.
user
Hello, how may I aid you today?
assistant
Myself James King. I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure, I will solve your concern in cancelling the flight ticket. Please allow me a moment to check any active reservation is found on your name or not.
assistant
Thank you for considering my concern and I will wait for your positive response.
user
Sorry James King, there is no reservation on your name.
assistant
That's ok, may be my friend as been cancelled before and I was not aware of it. Anyway thank you for the information.
user
Thank you for reaching us.
assistant