Hello.
user
Hello. How can I aid you today?
assistant
I am looking to cancel my recent ticket which is booked in the last week, can you please help me to do that?
user
Sure. May I know your name for further process?
assistant
Thank you for accepting my request. My name is Michelle Johnson.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
There is no previous reservation available under your name.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for reaching us.
assistant