Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Patrick Nelson, can you please help me in cancelling my flight ticket?
user
Sure, I am ready to help you with cancelling your reservation.
assistant
Thank you for considering my request.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Patrick Nelson, no reservation has found under your name to cancel.
assistant
Ok, that's fine. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant