Hello.
user
Hello, how can I help you?
assistant
I am willing to change my reservation as I have some work at Office, so please help me to change.
user
Sure, we are here to assist you. Please mention your name to proceed further.
assistant
Sure, I am Elizabeth Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your given name.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant