Hello.
user
Hello, how may I serve you today?
assistant
As my tournament got rescheduled, I want to change my existing reservation. Can you help me out?
user
Sure, can you please share your name for further process?
assistant
Sure, my name is Patrick Hall.
user
Ok, please stand by.
assistant
Sure.
user
Thank you, no reservation found with your name.
assistant
That's ok, thanks for the information.
user
Thank your for contacting us, have a nice day.
assistant