Hi.
user
Hello. How may I aid you?
assistant
Could  you please cancel my recent reservation due to cancel of my trip?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Can you please share your name to check your reservation status?
assistant
My name is Mary Smith.
user
Ok, please give me a moment.
assistant
Sure.
user
We found an active reservation on your name, shall I proceed to cancel?
assistant
Yes, proceed.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant