Hi.
user
Hello, how can I aid you?
assistant
Due to the health issues, I am unable to catch a flight. So I request you to cancel my recent reservation.
user
Sure, give me a minute for checking.
assistant
Sure.
user
Before that, may I know your name for checking?
assistant
Sure, I have a recent reservation with name Kimberly Perez.
user
On your request, I have cancelled your reservation successfully.
assistant
Thank you for your assistance.
user
Thank you for reaching us.
assistant