Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Brian Taylor.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant