Hello, I am Emma Green.
user
Hello, How can I support you today?
assistant
I want your help in making some changes in my existing reservation due to the busy schedule on my previously planned dates. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Oh! Maybe the reservation is not done properly. Thanks for your assistance.
user
Thank you for reaching us.
assistant