Hello.
user
Hello. How may I assist you?
assistant
I have done my flight ticket booking last week due to some reasons I want to cancel my reservation. Can you please help me out?
user
Sure I can help you, please tell me your name.
assistant
I'm Gregory Jackson.
user
Gregory Jackson, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.
assistant