Hi.
user
Hello, How can I assist you?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, May I know your name?
assistant
I am Jacob Perez.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant