Hello, myself Jeffrey Phillips.
user
Hello, Jeffrey. Welcome to Global Ticket Booking Agency, how may I help you?
assistant
As my health is not well and I am not willing to travel. Can you please help me to cancel my reservation?
user
Sure, I will help you. Jeffrey, allow me for a moment to check your details on our worksheet.
assistant
Sure.
user
Thank you for waiting, sorry to say you that there is no reservation found under your name.
assistant
That's fine, thank you for the information.
user
Do you want any other help from me?
assistant
No, thank you very much.
user
Ok, Jeffrey, take care. Thank you for reaching our service. Have a nice day.
assistant
Most welcome.
user