Hi, I am Margaret Harris.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to bad weather in my place, can you please help me in cancelling the reservation?
user
Sure, please wait a moment I'll check the details of reservation on your name.
assistant
Ok.
user
Sorry for the inconvenience, no reservation found on your name.
assistant
Ok, thank you for your response.
user
Thanks you for approaching us. Have a nice day!.
assistant