Hello.
user
Hello, how may I help you?
assistant
I would like to change my reservation as I got hospitalised, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Debra Baker here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Most welcome.
assistant