Hi.
user
Hello,. How may I aid you today?
assistant
I want to cancel my reservation due to sudden demise of my aunt. Please help me with it.
user
Ok, may I know your name?
assistant
I am Stephanie Taylor.
user
Please be on hold for a second.
assistant
Ok.
user
Thanks for waiting, I found reservation in your name and that has been cancelled successfully.
assistant
Fine, Thanks for the help.
user
Thanks for making us to serve you.
assistant