Hi.
user
Hello. How can I help you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
May I know your name?
assistant
I am Linda Roberts.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you for the information.
user
Welcome, have a nice day. Thank you for booking.
assistant