Hi.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates.
user
Sure, can I have your good name please?
assistant
I am Frank Perez.
user
Please wait for a while, I will check and get back to you.
assistant
Ok.
user
Thanks for your patience, there is no reservation found on your given name.
assistant
Fine, thanks for the information.
user
Thanks for choosing us.
assistant