Hello.
user
Hello, good evening. What can I do for you today?
assistant
Actually my Maths Exam postponed so that I want to change my existing reservation, can you help me?
user
Sure, I will help you. Can I know your name please?
assistant
Sure, I am Nicole Walker.
user
Wait, let me check.
assistant
Ok.
user
Thank you for waiting, I have not found any reservation by your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for approaching us.
assistant