Hello.
user
Hello. How can I help you?
assistant
I want to visit Oakland as my friend met with an accident, can you book a ticket please?
user
That's so sad to hear, can you please provide your airport codes?
assistant
I want to travel from ORD to OAK.
user
May I know your name?
assistant
John Hall here.
user
Can you Please provide your travelling dates?
assistant
My travelling dates are 12/20 and 12/22.
user
There is a flight with your requirements in Southwest airlines, it has 1 connection.
assistant
Book it.
user
Your ticket is booked with 1004 flight number.
assistant
Thank you for booking.
user
Welcome.
assistant