Hello.
user
Hello. May I know your name please?
assistant
My name is Brandon Wilson.
user
How may I aid you today?
assistant
I reserved a ticket last week to New York to attend workshop, but I want to change my reservation because my workshop is postponed. Can you help me?
user
I would be happy to help you with that.
assistant
Thank you.
user
Please give me a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name Wilson.
assistant
That's ok, I think my brother has changed the details, anyways thank you for your information.
user
Thank you for reaching us, have a great day.
assistant