Hello.
user
Hello.
assistant
Nicholas Gonzalez here.
user
How can I aid you?
assistant
As my planned trip has been postponed to some other dates, I need your help me in altering my reservation details. Will you help me with that?
user
Sure, I will help you with that. Nicholas Gonzalez, we couldn't find any flights under your name in our database.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant