Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me out?
user
Sure, I am here to help you out. May I know you name to check the reservation details on your name?
assistant
Sure, my name is Alexander Davis.
user
I found a reservation on your name and I cancelled it.
assistant
Thank you for your supportive service.
user
Thank you for reaching us.
assistant