Hi.
user
Hello. How may I assist you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name to check for the reservation details.
assistant
Sure, Kevin Rodriguez here.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Kevin Rodriguez, I am really sorry to inform you that there is no reservation found on your name to cancel the booking.
assistant
Ok, no worries at all.
user
Thank you for understanding.
assistant
Thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant