Hello.
user
Hello. How may I help you?
assistant
I want to change my recent reservation details because the trip dates are wrongly printed. Can you please help me?
user
Sure, I am happy to help you.
assistant
Thank you for receiving my request.
user
Can I know your name?
assistant
My name is Helen Jones.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
It's ok, thank you for searching.
user
Thank you for reaching us.
assistant