Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed. Can you please help me for changing the existing reservation?
user
sure, may I know your name for changing the reservation?
assistant
Sure, my name is Sarah Clark.
user
I am sorry no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user
Have a great day.
assistant