Hello.
user
Hello, How can I serve you?
assistant
My football match has been postponed due to bad weather, can you please change my reservation?
user
Sure, May I know your name?
assistant
Sure, I am Andrew Hill.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant