Hello.
user
Hello.
assistant
Eric Evans here.
user
How may help you?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Ok, please give me a moment.
assistant
Sure.
user
I am unable to find your previous reservation on the name which you have provided.
assistant
Oh! I think my cousin might have cancelled my reservation. Thank you for the information.
user
Most welcome.
assistant