Hello.
user
Hello, how can I assist you?
assistant
Myself Gregory Turner. I want to change an existing reservation, please help out.
user
Sure, I can help you in that one. Please wait for a while to check your status.
assistant
Ok, take your time.
user
I have checked as per your request in our previous list but I am unable to find your ticket booking in our list to modify it.
assistant
Its ok, no problem. Thank you for your information on my request.
user
You are welcome and have a nice day.
assistant