Hello.
user
Hello, how can I aid you today?
assistant
I am Gary White. I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant