Hello.
user
Hello. How may I help you out?
assistant
I have to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Thank you. Please check the reservation with my name Dorothy Wright.
user
Happy to inform you that I have found the reservation. May I know the travelling dates please?
assistant
That is great. I have planned my travel dates as Aug 02 and Aug 04.
user
Can I know your airport codes please?
assistant
Sure, PHL and LAX are the required airport codes of my locations.
user
Can I know your specifications in airlines?
assistant
I am not specific about any airlines but I am looking for direct flight so please make sure that.
user
There is a direct flight with price 200, can I proceed?
assistant
That is fine, please proceed with booking.
user
Ok, your ticket has been booked with flight number 1023.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant
Most welcome.
user