Hello.
user
Hello. How may I aid  you at this minute?
assistant
Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Myself Amy Rodriguez.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant