Hello.
user
Hello. What can I do for you now?
assistant
As my exams got postponed I need to cancel my reservation, can you please help me?
user
Sure. To cancel your reservation, may I have your name please?
assistant
I am Robert Turner.
user
Thanks for waiting.
assistant
Ok.
user
Sorry, we did not find any reservation on your name to cancel.
assistant
No problem.
user
Thank you for choosing us.
assistant
Thanks for the information.
user