Hello.
user
Hello, how may I support you today?
assistant
I made a reservation earlier this week to give a seminar but sue to weather conditions I need to cancel it. Can you please help me in that cancellation?
user
Sure, we are ready to help you. May I know your good name please?
assistant
My name is Kimberly Allen.
user
OK, please wait for a while.
assistant
Sure.
user
Thanks for waiting. There is no reservation found with your name.
assistant
Ok, not a problem. Thanks for your information.
user
Thank you for choosing us, have a good day.
assistant