Hello, I am Benjamin Young.
user
Hello, how can I provide assistance to you?
assistant
Can you please book a flight to attend Heritage festivals in Charlotte, CLT?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your take off airport code?
assistant
My take off airport is Detroit, DTW.
user
May I know your preferred dates of travel?
assistant
My preferred dates of travel on 10/15 and 10/17.
user
Do you prefer a connected flight or direct flight?
assistant
I usually prefer a connecting flight.
user
Sorry, we could not provide you the flights at this moment, due to the run way problem at your destination airport.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, hope to serve you better next time.
assistant