Hi.
user
Hello, how can I support you today?
assistant
Jacob Johnson here. Recently, I had booked a ticket to reach New York to attend a convocation meeting but suddenly the meeting got postponed to other date, can you please change my recent booking?
user
Sure, we will help you in that.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thanks for being on hold, no reservation was found based on your name.
assistant
That's fine, no problem with that one.
user
Thanks for choosing us.
assistant
Thank you for your service.
user