Hello.
user
Hello. How can I assist you?
assistant
I am Helen Collins. I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure Helen, please wait for a minute while I search for the status of your reservation.
assistant
Sure.
user
Helen, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant