Hello.
user
Hello, how may I help you?
assistant
I am Edward Garcia. I want to change my recent reservation, can you please help me with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Its ok, thank you for your assistance in finding a reservation on my name.
user
Thank you for reaching us.
assistant