Hi.
user
Hello. How can I help you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, please share me your name.
assistant
I am Gregory Carter.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thanks for the information.
user
Welcome, have a nice day.
assistant