Hello.
user
Hello, how may I be your helping hand?
assistant
I have some personal matters that's need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?
user
Sure, may I know your name?
assistant
My name is Kenneth Phillips.
user
Please wait a minute.
assistant
Sure.
user
There was no reservation found on your name.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for reaching us.
assistant