Hello, William Evans here.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation as I have some issue in my project which is dragging for a long time. Can you help?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found on your name.
assistant
No worries, thank you.
user
Thank you for approaching us.
assistant