Hi. Pamela Adams here.
user
Hello, how may I aid you?
assistant
Can you cancel my flight ticket reservation? As my visit to New York city has been postponed.
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's not a problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you.
user