Hello.
user
Hello, how may I assist you?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, we are here to help you. May I know your good name?
assistant
Laura Gonzalez here.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. No reservation was found on your name to cancel.
assistant
No problem, Thanks for the information.
user
Ok. Thank you for reaching us, have a good day.
assistant