Hello.
user
Hello. How can I assist you today?
assistant
Myself Susan Thompson. I want to cancel my reservation due to my health issues, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, I will be waiting for your response.
user
Susan, there is no reservation found under your name.
assistant
Oh! Thank you for checking anyways.
user
You are welcome. Thank you for contacting us.
assistant