Hello.
user
Hello, how can I assist you?
assistant
Anna Gonzalez here. I have planned to meet my friend.But suddenly he need to go another place.So I want to cancel my reservation. Can you please help me for that?
user
Sure, please allow me a minute.
assistant
Ok.
user
Sorry, I haven't found any reservation with your information in our portal.
assistant
Any way, thank you for the information.
user
Thank you for connecting with us.
assistant