Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
 Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, myself Nicholas Lopez.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant
Thank you for your service.
user