Hi, I am Michael Smith.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation due to some technical issues there is really in the city. Could you please help me in doing that?
user
Sure, we are here to help you. wait for some time.
assistant
Sure.
user
Thanks for waiting there was no reservations found on your name. Thanks for choosing us.
assistant
No problem, thank you for your service.
user