Hello.
user
Hello.
assistant
My name is Benjamin King.
user
How can I help you?
assistant
Due to my ill health, I would like to cancel my reservation. Can you help me?
user
Sure, I am happy to help you with that. Ok, wait for a minute.
assistant
Ok, take your time.
user
Sorry for the trouble, there is no reservation found on your name in our database.
assistant
Its ok, thank you for the information.
user
Thank you for approaching us.
assistant