Hello.
user
Hello. How can I help you now?
assistant
I need to cancel my reservation due to my planned trip got cancelled so please help me with that.
user
Sure, may I know your name please?
assistant
Sure, please check the reservation with my name Nancy Williams.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It may not be booked properly.
user
Thank you for approaching us.
assistant
Anyway, thank you for your time.
user
You are welcome.
assistant