Hi.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation due to my bad health, I can't make it?
user
Ok, may I know your name?
assistant
I am David Allen.
user
Please allow me to check with availability of your booking.
assistant
Sure, take your time.
user
David Allen, there is no reservation by your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant