Hello.
user
Hello. How can I help you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, can I know your name please?
assistant
Sure, my name is Alexander Robinson.
user
Sorry Alexander, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your service.
user