Hello.
user
Hello. How may I assist you?
assistant
My business trip got postponed, so I would like to change my recent reservation.
user
Sure. Can I know your name?
assistant
Can you please help me with that? My name is Patrick Brown.
user
Ok. Sorry to inform you that there is no reservation found on your name. Thank you for reaching us.
assistant
Ok, thank you for your information.
user