Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you in this condition. Could you please mention your name for further process?
assistant
Ashley Walker here.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry Walker, there is no reservation found as per your name to cancel your reservation.
assistant
No problem, thanks for checking.
user
You are welcome.
assistant