Hello, Anthony Rodriguez here.
user
Hello, how can I assist you?
assistant
I have planned for a round trip, but now I got an urgent work so I want to make some changes in my reservation, can you please help me?
user
Definitely, I'm here to help you at any time. Please let me check your reservation status first.
assistant
Sure.
user
There is no reservation found under your name, Anthony.
assistant
That's fine, I will book my ticket once again. Anyway thank you for checking.
user
Welcome, thank you for choosing us.
assistant