Hi.
user
Hello, What type of service your looking for?
assistant
I would you like to make some few changes in my previously booked ticket. Can you please help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could I just have your name, please?
assistant
I am Rachel Carter.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name to change.
assistant
No issues, thank you for your help.
user
Thank you for opting us.
assistant