Hello.
user
Hello, Good Afternoon. How can I assist you at this moment?
assistant
I want to do some modifications in my existing reservation. Can you help me for that?
user
Yes, I can help you with that.
assistant
Thank you.
user
Please let me know your name for checking your reservation.
assistant
My name is Raymond Thompson.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry Thompson, I didn't found any reservation on your name in our system data to modify.
assistant
That's ok. thank you for your checking.
user
You are welcome. Thank you for connecting with us.
assistant
Welcome.
user