Hello.
user
Hello, how may I provide assistance for you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, I am here to help you. Could you please provide your name to check the reservation details?
assistant
Sure, my name is Gregory Campbell.
user
Thank you for your details. Sorry, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant