Hi.
user
Hello. How can I help you?
assistant
Can you please change my recent reservation which I was reserved in the month of September?
user
Ok, please let me know your name.
assistant
Myself Amy Campbell.
user
Please wait for a while.
assistant
Ok.
user
Sorry Amy, no active reservation found under your name.
assistant
Thank you for checking.
user
Thank you for reaching us.
assistant