Hi. I am Carol Phillips.
user
Hello, do you need any help from us?
assistant
I need to change my reservation as my meeting got postponed, can you please help me out?
user
Sure, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
That's ok, not a problem. Thanks for your information.
user
You are welcome, have a great day.
assistant