Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
May I know your name please to check the status of your reservation?
assistant
Sure, Alexander Lopez here.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant