Hello, I am Gregory King.
user
Hello, how can I assist you?
assistant
My exams was postponed so I want to change my reservation, can you please help me to change my reservation?
user
Sure. Please hold on for a moment, I will check the previous reservation with your name.
assistant
Ok.
user
Thank you for your patience, We did not found previous reservation with your specified name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for contacting us.
assistant