Hello.
user
Hello. How may I help you?
assistant
I am David Davis, I need to change my earlier reservation as my plan to visit my friend's home got postponed. Will you help me with that?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry, we did not find reservation in your name.
assistant
It's ok. Thank you.
user
Thank you for opting us.
assistant