Hello. I am Brenda Edwards.
user
Hello. How can I aid you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, please wait I will revert you in a moment.
assistant
Ok.
user
 Sorry to inform you that no reservation was found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for availing us.
assistant