Hi.
user
Hello, how can I best serve you today?
assistant
Due to the sudden change in climate, my badminton match got postponed to future dates. So I had a request to you to cancel my existing reservation?
user
Sure, I will help you. To cancel your ticket I required your name, may I know your good name?
assistant
Sure, my name is Gary Parker.
user
Please wait for a while, I search for your reservation.
assistant
Sure.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name on our system data.
assistant
Ok, no issues. I appreciate your service.
user
Thank you have for reaching us, have a nice day.
assistant