Hi. I am Cynthia Jones.
user
Hello, how can I serve you today?
assistant
I just want to cancel my recent reservation, due to my health issue. Can you help me out?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, not an issue.
user
Thanks for reaching us.
assistant
Thank you for your information.
user