Hello.
user
Hello.
assistant
I am Nancy Jackson.
user
How can I help you?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant