Hello.
user
Hello.
assistant
I am Jacob Lewis.
user
How may I assist you?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, I will help you.
assistant
Thanks.
user
Lewis, no reservation has been found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant