Hello.
user
Hello, how can I serve you?
assistant
I am Mark Roberts, I want to change my reservation as my plan to meet my friend is postponed. Can you help me with that?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Sorry, we did not found reservation on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant