Hi. I am Jessica Miller.
user
Hello, how can I help you?
assistant
I would like change my existing reservation, due to rainfall at my place. Can you please help me?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant