Hello.
user
Hello. How may I assist you at this moment?
assistant
Can you please cancel my flight ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, I am Barbara Campbell.
user
Please be on hold to check.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your service.
user