Hello.
user
Hello, How can I support you at this moment?
assistant
Due to an emergency,  I want to change my reservation. Can you help me?
user
Sure, I will help you with modification.
assistant
Thank you.
user
On what name, do I need to check the reservation?
assistant
Ticket is booked on the name of Angela Campbell.
user
Please wait, let me check the reservation status.
assistant
Sure, Make it fast.
user
Thanks for waiting, there is no reservation on your name to change it.
assistant
No problem, Thank you.
user
Thanks for making us an enquiry.
assistant