Hello.
user
Hello, how can I aid you?
assistant
Unfortunately, I would like to cancel my recently done reservation due to some health issues. Can you please help me in this intent?
user
Ok, may I know your good name please?
assistant
Sure, my name is Jerry Brown.
user
Sorry, there is no active reservation found on your name in our database to cancel.
assistant
That's fine.
user
Thank you for approaching us.
assistant
Thank you for your information.
user