Hello. I'm Anthony King.
user
Hello. How can I assist you Anthony?
assistant
Owing to an emergency, I am looking for cancellation of my reservation. Can you help me?
user
Sure. Please wait for a moment.
assistant
Sure.
user
Sorry Anthony, I do not found any reservation by your name in our database.
assistant
That's ok.
user
It's my pleasure.
assistant
Thank you for your help.
user
Most welcome.
assistant