Hello.
user
Hello.
assistant
I am Timothy Lopez.
user
How may I serve you at this moment?
assistant
As my semester exams got postponed, I need to change my reservation. Can you please help me?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
No problem. Thank you.
user
Thank you for contacting us.
assistant