Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, my name is Betty Hernandez.
user
Please wait.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant