Hi. I am Karen Scott.
user
Hello, how can I assist you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found under your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant