Hi.
user
Hello.
assistant
I am Charles Moore.
user
How can I help you?
assistant
Can you please book a flight ticket with a normal cost to Oakland?
user
Sure, please mention your airport codes.
assistant
Please book  a ticket from MSP to OAk with  a direct flight.
user
May I know you preferable travel dates?
assistant
I want to depart on Mar 27 afternoon and return back on 29 Mar.
user
Sorry, we couldn't found any flights for you.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant