Hi.
user
Hello, how may I serve you for the day?
assistant
Can you please change my reservation as my schedule to attend the seminar got postponed?
user
sure, I will help you. Can I have your name to check the previous reservation?
assistant
I am Jennifer Miller.
user
Please standby.
assistant
Ok.
user
Thanks for waiting, no reservation exist with your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant