Hello.
user
Hello. Is there any help that I can assist you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I can help you and may I know your name for checking your reservation?
assistant
My name is Jeffrey Campbell.
user
Let me check with your details, please wait.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our back end to cancel the ticket.
assistant
Thank you.
user
You are most welcome and have a nice day.
assistant