Hello.
user
Hello, how may I address you?
assistant
 As sudden change in my plan I want to cancel my recent reservation. Can you help me with that?
user
Sure, let me know your name.
assistant
My name is Jonathan Jones.
user
Ok, please wait for a while, I will check the reservation list and cancel the reservation.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
Ok, Not an issue. Thank you.
user
Thanks for opting us.
assistant