Hello,.
user
Hello.
assistant
I am Kathleen Hall.
user
Kathleen Hall, how may I render you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I can help you. Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry, no reservation is available by your name.
assistant
No problem, thanks for the help.
user
Thank you for choosing us.
assistant