Hello.
user
Hello, how can I assist you?
assistant
I am Laura Miller. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please wait a minute.
assistant
Ok, thank you for your response.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user