Hello.
user
Hello. How can I help you?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done previously. Can you help me?
user
Sure, can I know your name?
assistant
I am Barbara Allen.
user
Sorry to say that there is no reservation found on your name.
assistant
It's ok, no issues. Thanks for your valuable information.
user
You are welcome.
assistant