Hello.
user
Hello. How can I assist you today?
assistant
I need to modify my travel dates in the past ticket, can you please help me to do that?
user
Ok, I will help you with that. Meanwhile may I know your name please?
assistant
Thank you for considering my request. My name is Angela Johnson.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to change your journey dates.
assistant
It's ok, not a problem with that. Anyways thank you for your time.
user
Thank you for reaching us.
assistant