Hello. Myself Nicholas Garcia.
user
Hello, how may I support you today?
assistant
I just want to cancel my recent reservation due to some health issues, can you help me in that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please hold for a while.
assistant
I will wait for your response.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant