Hello.
user
Hello, how can I assist you for the day?
assistant
 Actually, my father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest and the journey got postponed, so can you please help me with my flight ticket changing process?
user
Sure, I am here to help you. May, I know your good name?
assistant
Thank you for considering my request and I have reserved my previous flight on my name Joseph King.
user
Sorry, we found no reservation on your given name.
assistant
It's alright. I think the flight ticket might not be properly booked while I was booking. Thank you for your quick search and providing the information.
user
Thank you for reaching us.
assistant