Hello.
user
Hello, how can I aid you?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, may I know your name to check your reservation from our database?
assistant
I am Patrick Perez.
user
We found your reservation, please wait let me cancel your reservation.
assistant
Sure.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user