Hello.
user
Hello, how may I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, may I know your name?
assistant
I am Samuel Young.
user
Sure, wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant