Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my reservation, can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Jason Jones here.
user
Please stand by.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thank you for checking out.
user
Thank you for choosing us.
assistant