Hello.
user
Hello, how may I assist you today?
assistant
I am Emily Robinson, can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thanks.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant