Hello, I am Daniel Allen.
user
Hello, Daniel Allen, What kind of service you are looking for?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?
user
Sure, I can help you in cancellation.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Thanks for your time. Sorry Daniel Allen, there is no active reservation on your name to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for choosing us.
assistant