Hello.
user
Hello, how can I support you?
assistant
I want to change my existing reservation due to postpone of my exams. Can you please help me in that?
user
Sure, we are here to assist you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Elizabeth Young.
user
Please stand by.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant