Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation . Can you help me for that one?
user
Sure, may I know your name?
assistant
David Hill here.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry David Hill, no reservation is available by your name.
assistant
No issues, thank you for the information.
user
Thank you for approaching us.
assistant