Hi.
user
Hello. How can I assist you today?
assistant
Please help me out in cancelling my recent reservation.
user
Sure, may I know your name to check for the previous reservation?
assistant
Cynthia Scott is my name.
user
Please allow me a moment.
assistant
Ok.
user
I found your reservation and successfully cancelled it.
assistant
Thank you.
user
Thank you for reaching us.
assistant