Hello.
user
Hello, how may I serve you?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am here to help you. May I know your good name?
assistant
Thank you. Please check the reservation with my name Amanda Hernandez.
user
Please wait.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found on your given name.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user