Hi.
user
Hello. How can I assist you?
assistant
I am Patricia Green. Since there are so many issues going on at my visiting place, I want to cancel my ticket. Please help me with that.
user
Sure, I will help you. Let me check.
assistant
Take your time.
user
Sorry Green, I found no reservation by your name.
assistant
That's ok, thank you for your quick response.
user
Thank you for choosing us.
assistant