Hello, I am Patrick Allen.
user
Hello, How can I support you today?
assistant
 My football match has been postponed due to bad weather, can you please change my reservation?
user
Sure, we are perky to serve you.
assistant
Thanks for considering my request.
user
Please hold on for a minute.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Oh! Maybe it does not reserved properly.
user
Thank you for opting us.
assistant
Thank you for the information.
user