Hello.
user
Hello. How best I can provide assistance to you?
assistant
I am Andrew Davis.
user
Ok.
assistant
As my business meeting has been postponed, I need to change my reservation. Can you help me?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry Andrew Davis, there is no active reservation on your name to change it.
assistant
No problem. Thank you.
user
Thanks for reaching us.
assistant