Hello.
user
Hello, how may I assist you today?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Can you help me with your good name?
assistant
My name is Alexander Jackson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant