Hi.
user
Hello, how may I help you?
assistant
I am Rebecca Taylor. Due to my extension of my collage, I want to change my reservation can you help in that?
user
Nice to meet you. Yes sure. Please hold on. Sorry.
assistant
Ok.
user
There is no reservation on your name based on my data. Thank you for choosing us, have a nice day.
assistant
That's ok. Thank you for helping me.
user