Hello, I am Jonathan Green.
user
Hello, how can I serve you?
assistant
Due to weather conditions my trip was cancelled. could you please help me with cancellation of my recent reservation?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Your reservation is found. Your reservation is cancelled.
assistant
You can proceed with the cancellation. Thank you for your help.
user
Thank you for reaching us.
assistant