Hi, I am Justin Lopez.
user
Hello, how can I be your helping hand?
assistant
Due to heavy rains my cricket match is postponed, so I want to cancel my reservation. Can you help me with the cancellation process?
user
Sure, please wait.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thanks for approaching us.
assistant
Thanks for your great service.
user