Hello.
user
Hello, how may I help you?
assistant
I have reserved a ticket to meet my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please cancel my reservation?
user
Sure, may I know your name?
assistant
Sure, I am Paul Clark.
user
Wait a minute.
assistant
Sure.
user
We found your reservation and it has been cancelled successfully.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant