Hello.
user
Hello, how may I help you?
assistant
Can you help me in changing my recent reservation with the given name Virginia Parker?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. I am Virginia Parker.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Its ok, thank you.
user
Thanks for reaching us, have a nice day.
assistant