Hello.
user
Hello, how may I serve you?
assistant
I am Carolyn Campbell. I want to cancel my reservation due to my bad health condition.
user
Ok, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, thanks for information.
user
Thank you for visiting us, have a nice day.
assistant