Hello.
user
Hello, how can I help you today?
assistant
Can you cancel my recent reservation because my trip dates are got postponed.
user
Let me know your name to check your reservation?
assistant
I am Mary Adams.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem, thank you.
user
Thank you for choosing us.
assistant