Hello, I am Eric Hill.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, so I would like to cancel my reservation.
user
Sure. Please wait for a moment.
assistant
Ok, take your time.
user
I have found your reservation, shall I cancel it?
assistant
Ok, please proceed to cancel.
user
Your ticket is cancelled successfully. Thank you for reaching us.
assistant
Welcome.
user
Welcome.
assistant