Hello.
user
Hello. How may I help you today?
assistant
I am Dennis Mitchell. I would like to cancel my recent reservation, can you help me?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's fine, thanks for your information.
user
Thank you for consulting us.
assistant