Hello.
user
Hello. How may I serve you?
assistant
In the last month I have reserved a flight ticket on my name to travel to San Francisco to celebrate my father birthday but suddenly there is an examination on the same date and our college management has informed suddenly to us. So I am unable to travel the trip which I was planned. Can you please help me in cancelling my flight ticket?
user
Ok, it is my job to assist you. Please wait a moment.
assistant
Sure.
user
May I know your name to check the reservation records?
assistant
My name is Mark Jones.
user
Ok, there is no reservation been done on your name. Please check your mails for more information.
assistant
Ok, that's fine. I think it might be cancelled by my father that I have informed previously to cancel it.
user
Thank you for connection our agency.
assistant
Thank you for your help.
user