Hello.
user
Hello.
assistant
I am Frank Roberts.
user
How can I assist you at this moment?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you help me with that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Frank Roberts, no reservation has found under your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant