Hello.
user
Hello.
assistant
I want to change my existing reservation. Can you please help me in that?
user
My job is to serve you as per your concern. May I know your name to proceed further?
assistant
Jeffrey Lopez here.
user
Ok, thank you for waiting. Sorry, there is no reservation found on your name in our records to change.
assistant
Ok, no problem. Thank you.
user
Ok, thank you for choosing our agency.
assistant