Hi.
user
Hello, How can I aid you now?
assistant
I want to change my existing reservation due to some health issues, can you help me out?
user
Sure, I will help you with that.
assistant
Thanks.
user
To change your ticket, we need to now your name. Can you provide it?
assistant
My name is Christine Miller.
user
Ok, please wait. Let me check your reservation status.
assistant
Sure.
user
Thanks for waiting, Unfortunately there is no active reservation on your name to change it.
assistant
Ok, no issues. Thank you.
user
Thanks for approaching us.
assistant