Hi.
user
Hello. How may I help you at this moment?
assistant
Your agency have booked a flight ticket with wrong dates, can you help me in changing my reservation?
user
Please provide your name.
assistant
Myself Jason Johnson.
user
Let me check our website, hold on for a moment.
assistant
Sure.
user
Sorry, no reservation found.
assistant
No problem, thanks for checking.
user
Thank you.
assistant