Hello.
user
Hello. How can I help you?
assistant
I have planned to attend the soccer final match at Dallas, due to heavy rains the match got cancelled. So I would like to cancel my recent reservation.
user
Can I know your name for checking the details?
assistant
My previous reservation has done with the name of Robert Harris.
user
Please give me a minute, I will be back with the flight details.
assistant
Sure, take your own time.
user
Sorry Harris, I couldn't find any reservation on your name.
assistant
That's ok, may be something went wrong while I'm booking.
user
I think so.
assistant
Thank you for providing information.
user
You are welcome.
assistant