Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, could I have your name please?
assistant
Sure, myself Robert Thomas.
user
Ok, please allow me a moment.
assistant
Sure.
user
I have found your reservation and I cancelled it.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant