Hello.
user
Hello, what type of service you are looking from us?
assistant
I would like to change my holiday location with my previous booking, can you help me with it?
user
Sure, I will help you about it. Can you please provide your name for checking the reservation status under your name?
assistant
I booked my previous booking by the name of Kenneth Parker.
user
Sorry Parker, I have not found any active reservations under your name in our database.
assistant
Oh No, that's very sad to hear from your side.
user
Ok.
assistant
Anyways, thank you for checking.
user
My pleasure, thank you for reaching out here Parker.
assistant