Hi.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, may I know your good name please?
assistant
My name is Karen Davis.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
Ok, no issues.
user
Ok, thank you for opting us.
assistant
Thanks for the help.
user