Hello.
user
Hello, how can I assist you now?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is Edward Thompson.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Edward Thompson, no reservation has found under your name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant