Hello.
user
Hello, how can I aid you?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, can you please let me know your name to check with the status?
assistant
Ok, please check for the name Barbara Collins.
user
Please wait a moment while I check with the reservation status.
assistant
Ok, please take your own time.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Thank you for reaching us.
assistant