Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Let me know your name to check the reservation status.
assistant
Sure, I am Andrew Thomas.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Ok.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your great service.
user
Thank you for reaching us.
assistant