Hello.
user
Hello.
assistant
Myself Carolyn Young.
user
How may I lend a hand to?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Young, I am here to help you. Let me check your reservation status in our database.
assistant
Thank you for accepting my request.
user
Young sorry to intimate, no reservation is found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you very much for utilizing our agency.
assistant