Hi.
user
Hello.
assistant
I am William Moore.
user
How can I assist you today?
assistant
I would like to cancel my recent reservation due to the bad weather conditions.
user
Ok.
assistant
Can you help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
There is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant