Hi.
user
Hello. How may I assist you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I can help you in this problem.
assistant
Thank you.
user
Please may I know on whose name the flight ticket was booked?
assistant
Samantha Brown here.
user
You have to wait for a moment as I have to search for your flight reservation.
assistant
Ok.
user
Thanks for waiting. Sorry to say that I could not find your flight ticket reservation to change it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you.
assistant