Hello.
user
Hello. How can I help you at this time?
assistant
Actually, I want to change my existing reservation because of my exam postpone.
user
Sure, I will help you with changing the reservation. May I know your good name for checking the existing reservation status?
assistant
Sure, please change it with the name as Samuel Turner.
user
Ok, please give me a minute to check an existing reservation.
assistant
Sure.
user
Thank you for waiting. Sorry Turner, there is no reservation has found under your name to change.
assistant
Ok, that's fine.
user
Thank you for choosing us.
assistant
Thank you for your searching.
user
Most welcome. Have a great day.
assistant