Hello. I am George Evans.
user
Hello, how may I help you today?
assistant
I just want to cancel my reservation due to heavy snowfall at my destination place. Will you help me in this?
user
Sure, I will help you. Please wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
No issues, thanks for your support.
user
Thanks for choosing us.
assistant