Hello.
user
Hello, how may I be your helping hand?
assistant
Yesterday I have booked a ticket for Los Angeles but your agent misplaced my origin code from Austin to Boston. So please help me to change an existing reservation?
user
Sure, may I know your name?
assistant
My name is Scott Young.
user
Please give me a minute.
assistant
Sure.
user
There is no flight found with your name.
assistant
That's not a problem. Thanks for your service.
user
Thank you for reaching us.
assistant