Hello.
user
Hello.
assistant
I am Mark Jones.
user
How may I guide you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that. Please wait for a minute, I will get back to you.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your time.
user