Hi.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me in changing my reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Helen Anderson.
user
Ok, Please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thanks for approaching us, wish you a nice day.
assistant