Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my reservation because my parents are not allowing me to go on a trip with my friends, can you help me?
user
Sure, may I know your name to check for the previous status of your reservation?
assistant
Myself Nicole Young.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure, take your own time to check.
user
I appreciate your patience. Nicole, there is no reservation found under your name.
assistant
Oh! That's sad to hear from you. Anyways, thank you for assisting me.
user
Thank you for contacting us.
assistant
You are most welcome.
user