Hi.
user
Hello, how may I aid you today?
assistant
I want to change an existing reservation due to health issue, can you please help me?
user
Sure, can I have your name to proceed?
assistant
Sure, my name is Jack Robinson.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for availing us.
assistant