Hello.
user
Hello, how may I aid you?
assistant
Myself Eric Brown. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok, thank you.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant