Hello.
user
Hello,. May I know your good name?
assistant
I am Kenneth Baker. My business meeting was postponed, so I want to change my existing reservation.
user
Sure, please wait for a minute, I will check with the current status and revert you.
assistant
Sure.
user
Unfortunately there is no reservation found with your name. Sorry for the inconvenience.
assistant
Ok, no problem. Thank you for your service.
user
Thank you.
assistant