Hello.
user
Hello, may I know how best I can help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I am here to help you. May I know your name please?
assistant
Patrick Williams here.
user
Ok, please wait a minute.
assistant
Ok.
user
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
assistant
Ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant