Hello.
user
Hello.
assistant
My name is Eric Collins.
user
How may I assist you now?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Eric Collins, please allow me to check with your previous booking for a moment.
assistant
Sure, take your time.
user
Sorry to say, there is no active reservation found by your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing our services.
assistant