Hello.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation due to bad weather conditions. Can you please help me with this?
user
Sure, can you share me your good name to proceed further?
assistant
Myself Jacob Gonzalez.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant