Hello. I am Paul Nelson.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you. Please, wait for a while.
assistant
Ok.
user
Sorry, we have not found any reservation on your name in our records.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant