Hello.
user
Hello, how can I be of your service today?
assistant
I would like to change my existing reservation due to postpone of my annual event. Can you please help me?
user
Ok, I can help you easily. Please provide your name to find your reservation and change it as per your request?
assistant
I am Lisa Clark.
user
Sorry, we did not find any reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thanks for connecting with us, have a nice day.
assistant