Hello.
user
Hello. How may I assist at this moment?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure. I am happy to help you out with that.
assistant
Thank you.
user
Can you please share your name to check out your reservation status?
assistant
Myself Shirley Wright.
user
Ok, please be on hold for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome and thank you for approaching us.
assistant