Hello.
user
Hello, how may I aid you today?
assistant
I need your help to cancel my ticket, can you please assist me with that?
user
Sure, may I know your name please?
assistant
Thank you for accepting my request. My name is Larry Collins.
user
Wait a while, kindly.
assistant
Sure, I will wait for your reply.
user
We found a reservation in your name and it has been cancelled as per your request.
assistant
Thanks a lot for helping me in cancelling the ticket.
user
Thank you for contacting us.
assistant
Most welcome.
user