Hello.
user
Hello. How may I assist you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
Ronald Thompson here.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting.
assistant
You are welcome.
user
There is no active reservation found on your name in our database to cancel.
assistant
Thank you for the help.
user
Thank you for reaching us, have a great day.
assistant