Hello, I am Karen Harris.
user
Hello, How can I help you?
assistant
Due to some health issue I want to cancel my reservation, can you please help me with that?
user
Sure, Please wait for a while.
assistant
Ok.
user
Sorry to tell that there is no reservation on your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for your information. Thank you.
user