Hello.
user
Hello.
assistant
My name is Sarah Adams.
user
How can I guide you today?
assistant
I want to do some changes in my existing reservation, can you help me for that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok, take your time.
user
Sorry to inform you Sarah, there is no reservation found with your name in our records.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for choosing us.
assistant