Hi.
user
Hello.
assistant
I am Sharon Anderson.
user
How may I aid you today?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Please wait a moment, let me check with your details.
assistant
Ok.
user
As per your request, there are no active reservation found on you name in our database.
assistant
That's Fine. Thank  you.
user
Thank you for choosing our service.
assistant