Hello.
user
Hello, how best can I assist you today?
assistant
Can you help me to cancel the reservation I had done recently for my brother?
user
Sure, can I know your good name?
assistant
Ok, please check for the name Donna Moore.
user
Please wait for a moment.
assistant
Ok, please take your own time.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Thank you for availing with us.
assistant