Hello. I am Lisa Jones.
user
Hello. How may I render you?
assistant
I need to change my recent existing reservation due to postpone of my Practical Exam. Could you please help me in doing that?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation against your name.
assistant
No issues, thank you for your information.
user
Thanks for reaching us.
assistant