Hi.
user
Hello, how can I aid you for today?
assistant
Can you help me to change my reservation to another destination?
user
I am here to help you about that, can you please provide your name for reservation status?
assistant
Sure, my name is Katherine White.
user
 Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
No issues with that. Thank you for your response.
user
You are welcome, thank you for reaching us.
assistant