Hello.
user
Hello. How can I help you today?
assistant
My business meeting has been postponed, could you please help me with changing my recent reservation?
user
Yes, I can help you with that. May I know your name please?
assistant
I am Thomas Walker.
user
Please give me a minute, I will find your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant