Hi.
user
Hello, how can I help you today?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.
user
Sure, may I know your name for checking your reservation status in our database.
assistant
Sure, my name is Larry Edwards.
user
Please wait for a moment.
assistant
Sure, I will wait for your reply.
user
Edwards, I have not found any reservation by your name in our database.
assistant
It's fine, no problem. Thank you so much.
user
Thank you for contacting us and have a nice day.
assistant