Hello.
user
Hello. How may I guide you today?
assistant
Can you please help me with cancelling my ticket? My doctor suggested me to avoid travelling because of my back pain.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Jason Thomas.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user