Hello.
user
Hello, how may I help you?
assistant
Patrick Taylor here. I would like to cancel my reservation today, can you help me?
user
Sure, please wait for a while.
assistant
Please check, I will be waiting for your response.
user
Sorry Patrick, there is no active reservation found with your name in our records.
assistant
Oh! That's very sad to know. Thank you for checking anyways.
user
My pleasure.
assistant
Most welcome.
user