Hi.
user
Hello. How may I serve you at this moment?
assistant
I need to cancel my reservation as my get together program got cancelled. Can you help me?
user
Sure, may I know your name please?
assistant
I am Joseph Adams.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant