Hi, I am Christine Carter.
user
Hello, how may I help you?
assistant
Owing to an emergency, my meeting with client in New York has been postponed. So I want you to change my existing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues at all. Thank you for your help.
user
Thanks for choosing us.
assistant