Hi.
user
Hello, may I know your name please?
assistant
I am Stephanie Martinez.
user
Yes, how can I help you?
assistant
 I need to cancel my recent reservation because of health problem.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found by your name.
assistant
Thank you for helping me.
user
Thank you and have a nice day.
assistant