Hello.
user
Hello. How may I guide you?
assistant
Can you help me in booking the flight ticket from SFO to JFK?
user
Sure, I am ready to help you. Can I have your journey dates please?
assistant
My planned dates of journey are Dec 30 and Jan 01.
user
Ok, please tell me your airlines preference.
assistant
I am ok with any airlines.
user
Ok, may I know your full name please?
assistant
My name is Donna King.
user
Is there any other preferences?
assistant
I prefer direct flight for this trip.
user
Ok, please be on hold for a while. I will search the flight and get the flight details.
assistant
Sure, I will wait for your information.
user
I am really sorry to inform  you that, there is no direct flight found in this route with the dates you have mentioned.
assistant
Ok, not an issue. Thank you for providing information.
user
You are most welcome. Thank you for approaching us.
assistant