Hello.
user
Hello, how may I help you?
assistant
I have planned to go for my 3rd sister-in-law birthday party in Minneapolis, but I am not feeling well to complete my journey.So can you please help me in changing my existing reservation?
user
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
assistant
My ticket is reserved on name Melissa Martinez.
user
No reservation found on your name.
assistant
Ok, fine not an issue.Thank you for your information.
user
Sorry for inconvenience. Welcome.
assistant