Hello.
user
Hello, how can I help you?
assistant
Due to heavy rains, I would like to cancel my recent reservation. Please help em out.
user
Sure, may I know your name please to check the status of your reservation?
assistant
Sure, my name is Sarah Clark.
user
Sarah, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant