Hello.
user
Hello, may I know how best I can help you today?
assistant
As I have planned a holiday trip with my family members due to an emergency meeting with my client, I need to cancel my reservation. Can you please aid me in cancelling my reservation?
user
Sure, we are here to make your work ease.
assistant
Thank you for considering my request.
user
Could you please provide me your name to check your previous reservation status?
assistant
Sure, reservation has been done with the name Brenda Nelson.
user
Please wait for a couple of minutes, I will check the existing reservation to cancel it.
assistant
Ok, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. May be I did not reserve it properly.
user
Ok.
assistant
Thank you for aiding me.
user
Thank you for availing us. Hope to serve you again.
assistant
Thank you for aiding me.
user