Hi.
user
Hello. How can I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you with that.
assistant
My name is James Collins.
user
Please give me a moment.
assistant
Please check my details in your records.
user
There is no reservation found under your name.
assistant
Ok, no issues with that. Thank you for your help.
user
Welcome, have a great day.
assistant