Hello.
user
Hello. How can I assist you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, can you please let me know your name?
assistant
My name is Emma Miller.
user
Emma, please wait for a moment. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Emma, I did not find any reservation by your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant