Hello.
user
Hello. How may I aid you today?
assistant
Daniel Brown here. I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation status.
assistant
Sure.
user
Sorry Daniel Brown, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant