Hello.
user
Hello. How could I aid you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, may I know your name please?
assistant
Thank you for taking my request into consideration, I have reserved it on the name of Alexander Hill.
user
Please wait for a while.
assistant
Sure, take your time.
user
We did not find any reservation on your given name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for availing us.
assistant
Anyway, thank you for checking.
user