Hello.
user
Hello.
assistant
Myself Mary Baker.
user
Can you please let me know how may I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am glad to assist you with the ticket cancellation. Can you please wait a minute?
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry to inform you that, I have not found any reservation under your name in our portal to cancel your ticket.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome. Thank you for opting us.
assistant