Hello.
user
Hello. How may I assist you?
assistant
This is Michelle Clark, can you help me to change my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Michelle Clark, we regret to inform you that there is no reservation found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant