Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation on the name of Ruth Mitchell?
user
Surely, we will help you out. Please allow me a few minutes to check the status of your reservation.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant