Hello.
user
Hello, how can I aid you today?
assistant
I will be changing my reservation today as my boss has changed the meeting venue.
user
May I know your good name please?
assistant
My name is Matthew Gonzalez.
user
Give me a moment please.
assistant
Sure.
user
Sorry, I do not found any reservation under your name.
assistant
No problem, that's fine. Thank you for checking.
user
Thank you so much for choosing us.
assistant
You are welcome.
user
Have a nice day.
assistant