Hello.
user
Hello. How may I help you out?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Thank you for accepting my request. My name is Amanda Robinson.
user
Sorry, there are no reservations found.
assistant
It's ok, not a problem with  that. Thank you for checking my ticket status.
user
Thank you for reaching us.
assistant
You are most welcome.
user