Hi.
user
Hello, how may I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, please let me know your name to cancel your reservation?
assistant
My name is Cynthia Hernandez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
Ok, no issues. Thank you.
user
Thanks for choosing us.
assistant