Hello.
user
Hello. How can I aid you today?
assistant
I am looking to modify the travelling dates in my past ticket. Can you please help me in changing the ticket details?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your full name?
assistant
Ok, my name is Ryan Young.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thank you for searching.
user
Thank you for consulting us.
assistant