Hello,.
user
Hello, how can I be of your service today?
assistant
Can you please help me in changing my reservation as the arts and crafts festival which I want to attend got postponed?
user
Sure, we can help you on that.
assistant
Thank you.
user
Please provide me your name to check your details in our reservation list.
assistant
My name is Carol Young.
user
Ok, wait a moment.
assistant
Ok.
user
Unfortunately, there was no reservation on your name to proceed further.
assistant
No problem, thank you for the information.
user
Thank you for choosing our service.
assistant