Hello.
user
Hello. How may I guide you?
assistant
I want to cancel my ticket which is booked in the last week. Can you please help me?
user
Sure, I will you.
assistant
Thank you.
user
Please provide your name.
assistant
My name is Shirley Roberts.
user
Roberts, no reservation has been found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant