Hello.
user
Hello, how may I help you?
assistant
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, may I know your name please?
assistant
I am Elizabeth Evans.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Ok fine, thanks for your assistance.
user
Most welcome.
assistant