Hello.
user
Hello, how may I support you?
assistant
Can you please cancel my reservation as the art festival which I want to attend got postponed?
user
Ok, please provide your name, so that I can check your reservation and cancel it?
assistant
I am Nicholas Garcia.
user
Ok, wait for sometime.
assistant
Ok.
user
Thanks for waiting, there is a reservation found on your name. Shall I proceed for cancellation?
assistant
You can cancel it.
user
Your ticket has been cancelled, we will refund your fare soon to you.
assistant
Thank you for assisting me.
user
Thanks for connecting us, wish you a great day.
assistant