Hello, Jeffrey Scott here.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to heavy rain fall.
user
Sure, I will help you.
assistant
Can you please help me in this one?
user
Please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there are no reservation found on your name.
assistant
No issues, thank you for that information.
user
Thank you for opting us.
assistant