Hello.
user
Hello.
assistant
Myself John Baker.
user
How can I help you today?
assistant
For some issues I want to cancel my reservation, can you please help me?
user
Sure, I will help you with that.
assistant
Sure.
user
Please hold on a moment, I will check your reservation status.
assistant
Ok.
user
Thank you for waiting, there is no previous reservation available in your name John Baker.
assistant
It's ok. Thank you for the information.
user
Thank you for contacting us, have a good day.
assistant