Hi.
user
Hello.
assistant
Angela More here.
user
How may I assist you?
assistant
 I would like to spend some more days with my family, so please help me in changing my existing reservation.
user
Ok, please allow me to check with your previous booking.
assistant
Ok sure.
user
I am so sorry to inform you, there is no reservation found by your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching our services, have a great day.
assistant