Hello.
user
Hello, how may I guide you?
assistant
Please cancel my reservation, that I made earlier to attend a seminar.
user
Sure, on which name you wants me to check your details?
assistant
I am Brenda King.
user
Ok, just wait a moment.
assistant
Sure.
user
Brenda King, there is no reservation exist on your name to cancel.
assistant
Ok, no issue. Thank you for your response.
user
Thank you for consulting us.
assistant