Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know you good name?
assistant
My name is Rebecca Thompson.
user
Please wait for a moment.
assistant
OK.
user
We found no reservation on your given name.
assistant
OK, not an issue. Thanks for the information.
user
Thank you for choosing us.
assistant