Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my flight ticket?
user
Sure, please mention the name for checking the reservation.
assistant
Thank you and my name is Gregory Lee.
user
Please give me a moment.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
I think the ticket booking is not properly done last time. Anyways thank you for checking.
user
Welcome, have a great day.
assistant