Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, please share your good name?
assistant
Thank you for the response. My name is Emily Adams.
user
Please wait for a while.
assistant
Ok, sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant