Hello.
user
Hello. How may I help you?
assistant
As per my plan I have to reach my destination in morning but mistakenly I reserved a plane ticket which reach in evening. Will you please cancel my existing plane ticket?
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
May I know your name?
assistant
My name is Ryan Jackson.
user
Sorry Jackson, there is no reservation found on your name to cancel.
assistant
Fine, I will recheck what happened. Thank you for the information.
user
Welcome. Thank you for choosing us.
assistant