Hello.
user
Hello. May I know your name?
assistant
My name is Charles Lewis.
user
What can I do for you?
assistant
I want to cancel my recent reservation. Please help me in cancelling process.
user
OK, please wait for a while.
assistant
OK.
user
There is no existing reservation found on your name.
assistant
It's OK, thank you.
user
OK, have a nice day.
assistant