Hello.
user
Hello. How may I help you?
assistant
I am Mary Walker. I am planning to change existing reservation, due to some urgent work.
user
Ok, give me a minute let me check your status of reservation.
assistant
Sure, I will wait.
user
Thanks for your time, I got your reservation in our database, can you help me with your preferable dates to go?
assistant
I would like to travel on 10/29 and return back on 10/31.
user
Ok, may I know your locations too?
assistant
My nearest source airport code is LAX and destination airport code is LAX.
user
Ok, wait a moment.
assistant
Make sure my connection limit is 0.
user
Sorry, there is no direct flight for you with your new preferences.
assistant
That's fine.
user
Thanks for contacting us.
assistant
Thank you for your help.
user