Hi.
user
Hello, how can I help you today?
assistant
I am searching for a flight booking services that who can cancel my recent booking. Is this a flight booking agency?
user
May I know your name for cancelling the ticket?
assistant
I am Gregory Smith.
user
Sorry Smith, I did not found any reservation with your name.
assistant
Ok, that's fine, thank you for your help.
user
Thank you for choosing us.
assistant