Hi. I am Jerry Wright.
user
Hello. How can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in cancellation?
user
Ok, please wait for a while. I will check the status and update the information and let you know.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, No problem. Thanks for the information.
user
Thank you for approaching us.
assistant