Hi,.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you assist me with this?
user
Sure, I am mirthful to assist you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, Susan King is my name.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
Sorry we couldn't find any reservation on your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thanks for your quick response.
user