Hello.
user
Hello. How may I assist you today?
assistant
Can you help me to change the reservation which I had done a week ago?
user
Sure, I will help you. Please help me with your name.
assistant
Ok, please check for the name Anna Lee.
user
Please allow me a minute.
assistant
Ok, please take your time.
user
Anna Lee, I am really sorry to inform you that there is no booking found on your name.
assistant
That is ok, thank you for providing the information.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant