Hello. I am Kimberly Parker.
user
Hello, how can I aid you Kimberly Parker?
assistant
I want to cancel my reservation due to my trip got postponed.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, we did not find any reservation based on your name.
assistant
Ok, thanks for informing.
user
Thank you for reaching us.
assistant