Hi.
user
Hello, how may I serve you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, please share me your good name.
assistant
Ronald Evans.
user
Please standby. Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for supporting us.
assistant