Hello.
user
Hello, what can I guide you for today?
assistant
I have to cancel my flight ticket reservation done on past week that I am suffering with fever and I am unable to travel the trip, can you cancel the ticket?
user
Sure, I am here to help you about that. Can you please help me with your name to check the reservation status?
assistant
Thank you and my name is Kevin Thomas.
user
Sorry Kevin, I have not found any reservation which is active under your name.
assistant
Ok, no problem, thank you for your help.
user
My pleasure, thank you for reaching out here.
assistant
Welcome.
user