Hello. I am William Perez.
user
Hello, How can I serve you?
assistant
I need to book a direct flight because of my Grandmother has expired. Could you please help me in booking a ticket from MSP?
user
Sure, May I know the destination code?
assistant
My destination code is OAK.
user
Please help me with your trip dates.
assistant
Sure, my travelling dates are 12/28 and return on 12/30.
user
Please wait a second.
assistant
Sure.
user
Sorry, No flights found with your preferable dates. Thank you for choosing us.
assistant
No problem, thank you for your information.
user