Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, please provide your name for checking the reservation.
assistant
Myself Dorothy Young.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Welcome, have a great day.
assistant