Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, can I have your name please?
assistant
Benjamin Moore.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant