Hello. I am Linda Wright.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in New York, can you help me in cancellation?
user
Ok, please wait.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant