Hi, I am Linda Wilson.
user
Hello, what can I do for you?
assistant
Owing to an emergency, my business trip got cancelled, so I had a request to you to cancel my existing reservation.
user
Please wait, I will check and revert to you.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your quality service.
user
Thanks for opting us. Have a good day.
assistant