Hello, I am Anthony Turner.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my ticket.
user
Please allow me a moment to check the details.
assistant
Ok, take your time.
user
Sorry, there is no ticket available on this route.
assistant
That's ok, thank you.
user
You are welcome. Thank you for reaching us.
assistant
Welcome.
user