Hello.
user
Hello.
assistant
Frank Lee here.
user
How may I serve you?
assistant
I need your help in cancelling my recent reservation, as my planned program has been cancelled. Will you help me in that?
user
Sure, please wait for a moment. I will check your flight reservation status and let you know. Thanks for waiting. I  have found your flight reservation and cancelled it.
assistant
Thank you so much for your help.
user
Thank you.
assistant