Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, due to some problems I am unable to travel those dates so can you please change my reservation?
user
Sure, I can aid you with that.
assistant
Thanks.
user
May I know your name for further process?
assistant
Sure, my name is Kimberly Robinson.
user
There is no previous reservation available in your name Kimberly Robinson.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome Kimberly Robinson.
assistant