Hello.
user
Hello, how may I support you?
assistant
I want to change my reservation, due to postponement of concert to be held at the place where I wanted to visit. Can you please help me out?
user
Sure, can you please provide your good name?
assistant
My name is Justin Lopez.
user
Please give me a minute.
assistant
Ok.
user
There is no reservation found with your name in our data base.
assistant
No problem, thank you for your information.
user
Thanks for reaching us.
assistant