Hello.
user
Hello. How may I serve you today?
assistant
Can you please help me in changing my reservation as my trip got cancelled?
user
Sure, I'll help you with this.
assistant
Thank you.
user
Please wait a moment I'll check the reservation list.
assistant
Sure.
user
Can I know your name please?
assistant
Lisa Allen here.
user
Thank you for sharing your name, there is no reservation found by this name.
assistant
Ok, no problem. Thank you for checking out.
user
Thank you for choosing us.
assistant