Hello.
user
Hello. How may I help you today?
assistant
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thanks.
user
May I know your name please?
assistant
Sure, my name is Sharon Robinson.
user
I am sorry to say that there is no reservation found.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for contacting us.
assistant