Hi.
user
Hello.
assistant
I am Jennifer Smith. Due to some changes in my business trip, I want to change my existing reservation.
user
Ok, can you please tell me how can I assist you?
assistant
Can you help me?
user
Ok. Sorry to say, no reservation found on your name to change your reservation.
assistant
No issues. Thank you for your time.
user
Thank you for reaching us.
assistant