Hi, my name is Jacob Davis.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation, due to some personal problems. Can you help me with this?
user
Sure, give me a moment. I will check the status and let you know.
assistant
Ok, I will wait.
user
Thanks for your time. We found a recent reservation on your name. Shall I proceed to cancel?
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for connecting with us. Have a good day.
assistant