Hi.
user
Hello, how may I help you for today?
assistant
I am Kevin Harris. I had book a ticket to New York to attend a meeting. But it was cancelled due to some issues. Can you help me to cancel my reservation?
user
Sure, please wait a moment I will check your details and get back to you.
assistant
Sure.
user
Sorry to say, I did not find any reservation on your name.
assistant
That's fine, not an issue.
user
Thank you for contacting us. Have a nice day.
assistant
Thank you for your help.
user