Hello.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you. May I know your name?
assistant
Sure, my name is Lisa Wilson.
user
Please wait for a moment.
assistant
Sure, I'll wait.
user
Lisa, I did not find any reservation under your in our database.
assistant
Oh! May be I did a wrong booking. That's ok, thank you anyways.
user
You are welcome and thank you for contacting us.
assistant