Hello.
user
Hello. How can I help you?
assistant
I am Andrew Thompson. I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled, help me in cancelling my reservation.
user
Ok, please wait I will revert you.
assistant
Sure.
user
 Sorry, no reservation was found on your name.
assistant
Thank you, for your kind information.
user
Thank you.
assistant