Hi.
user
Hello. How can I assist you today?
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.
user
Ok.
assistant
Can you please help me in changing?
user
Sure. May I know your good name?
assistant
I am Sarah Garcia.
user
Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant