Hello.
user
Hello. How may I help you?
assistant
Please change my active reservation as my meeting was changed.
user
I am happy to help you, may I know your name to check your reservation?
assistant
Jerry Lopez.
user
Ok, please wait.
assistant
Ok, I will wait.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, no problem. Thank you.
user
Welcome Jerry Lopez.
assistant