Hello.
user
Hello. How can I assist you?
assistant
I am Sandra Rodriguez.
user
Nice to meet you Sandra.
assistant
I would like to change my recent reservation, can you help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sandra Rodriguez, we couldn't find any recent reservation under your name in our database.
assistant
That's not an issue, thanks for your valuable information.
user
Thank you for reaching us.
assistant