Hello. Margaret Lopez here.
user
Hello, how may I aid you out?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, I will wait.
user
Sorry Margaret Lopez, there is no active reservation on your name in our data base.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us,.
assistant