Hello.
user
Hello, how can I help you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, may I know your name please?
assistant
My name is Robert Davis.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant