Hello.
user
Hello. How may I assist you today?
assistant
I am planning to change an existing reservation, due to bad weather condition. Can you please help me out?
user
Sure, I will help you. Please help me with your name.
assistant
Thank you.
user
You are welcome.
assistant
I am Nancy Evans.
user
Thank you. Please allow me a minute.
assistant
Sure.
user
Nancy Evans, I am sorry to inform you that there is no booking found on your name.
assistant
That's fine, thank you for your help.
user
Thank you for reaching us. Have a great time!.
assistant