Hi.
user
Hello.
assistant
Samantha Brown here.
user
Brown, how may I aid you?
assistant
I would like to cancel my reservation due to financial issues, can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for contacting us.
assistant