Hi.
user
Hello.
assistant
Myself James Hall.
user
James, how can I assist you?
assistant
I am having sudden meeting in my office, can you please help me changing my reservation?
user
Sure, I will help you. Please wait, I will check your reservation status and get back to you.
assistant
Ok, I will wait for your reply.
user
Sorry, no reservation found under your name in our database.
assistant
That's fine, not an issue. Thank you for your information.
user
You are most welcome.
assistant