Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am happy to help you. May I know your name?
assistant
Thank you, myself Jack Smith.
user
Please be on hold for a while, let me check your reservation status.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
No issues, thank you.
user
You are welcome and thank you for choosing us.
assistant