Hi.
user
Hello, how can I help you?
assistant
Can you please help me in changing my reservation?
user
Sure, please share your name.
assistant
Ok, my name is Sharon Williams.
user
Please wait while I search your active reservation.
assistant
Ok.
user
We don't have any reservation on your name to change.
assistant
That's ok, thank you for the response.
user
Thank you.
assistant