Hello, I am Paul Young.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Shall I proceed for cancellation?
assistant
Please proceed to cancel.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your kind service.
user
Thank you.
assistant