Hello.
user
Hello. How may I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you. May I know your name?
assistant
My reservation was done under the name Shirley King.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, take your time.
user
I have found your reservation and cancelled it successfully.
assistant
Thank you for your help.
user
You are most welcome.
assistant