Hello, my name is Michael Evans.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, please allow me to check with your existing reservation for a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I searched for your previous booking but still I was unable to find any active reservation in our data base. Sorry for the inconvenience.
assistant
It's ok, thank you for the information.
user
Thank you for approaching our services. Have a nice day.
assistant