Hi.
user
Hello, how can I assist you?
assistant
I am Alexander Allen. Would it be possible to cancel my reservation, which I have done with my name?
user
Nice to meet you. Yes, it is possible. Please wait for a while.
assistant
Ok.
user
Alexander Allen, there is no reservation found active under your name to do cancellation.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us, have a nice day.
assistant