Hello.
user
Hello.
assistant
Kathleen Roberts here.
user
How can I help you at this moment?
assistant
I am very frustrated with your service because one of your agent is misprint my travelling locations with other, so I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sorry for the inconvenience for that.
assistant
It's alright, please change my reservation.
user
Just give me a moment, I will check your reservation status.
assistant
Sure.
user
I have found your reservation. Can you please mention your travel dates for changing your previous reservation?
assistant
That's great, I am willing to travel on 09/11 and please book my return ticket on 09/13.
user
Can you please help me with your convenient airport code names?
assistant
Sure, I would like to move from IAD and my nearest destination airport code is SEA.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry for the inconvenience no flights available in this route as per your requested dates.
assistant
Oh! So sad to hear that. Anyway, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant
Most welcome.
user