Hello. I am Sarah Thomas.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden demise of my uncle. Could you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your name.
assistant
Ok, no worries. Thank you.
user
Thank you for opting us.
assistant