Hi,.
user
Hello. How can I aid you?
assistant
 I want to change my ticket which was booked to Orlando to visit Space Centre, due to some security issue it has been closed. Can you please help me with changing the reservation?
user
Sure, I can help you. May I know your name?
assistant
My name is Eric Brown.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We found a reservation by this name. Can I know your update journey details?
assistant
Sure, my travel dates are 04/20 and 04/22. Airport codes are SFO-MCO.
user
We found a reservation as per your requriments.
assistant
You can proceed with booking.
user
 Your reservation has been done with the Southwest airline and the flight number:1003.
assistant
Thanks for the help.
user
Thank you for approaching us.
assistant