Hello. Scott Davis here.
user
Hello. How can I assist you today?
assistant
Due to sudden change in my planned location, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Please give me a moment for checking the reservation.
assistant
Sure, take your time.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant