Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to sudden postpone of my exams.
user
Ok.
assistant
Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to check for the previous reservation?
assistant
I am Timothy Gonzalez.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting. I am sorry to inform you that, there is  no reservation found on your name to proceed for cancellation.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant