Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me with this?
user
Sure, I can help you with that. May I know your good name please?
assistant
Jason Wright here.
user
Ok, please wait while I'll check your reservation status.
assistant
Ok.
user
Jason Wright, there is no active reservation found under your name to do cancellation.
assistant
That's Fine, Thank you for the information.
user
Thank you for choosing us.
assistant