Hello.
user
Hello, how may I serve you today?
assistant
I want to change my reservation as my plan to visit Washington is postponed. Can you change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Carolyn Evans.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant