Hi.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, please share your good name?
assistant
I am Sandra Edwards.
user
Please stand by.
assistant
Ok.
user
Thank you for waiting, there are no active reservation found with the given name.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant