Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please cancel my reservation?
user
Sure, we are here to help you. May I have your name please?
assistant
Sure, I am Anthony Collins.
user
Please hold on a moment, I will get back to you with the status of your reservation.
assistant
Ok, I will wait.
user
Thanks for waiting, no existing reservation was found on the name of Anthony Collins in the database.
assistant
Ok, Thanks for your help.
user
Thank you for opting us.
assistant