Hello.
user
Hello. How can I aid you?
assistant
I am Nicole Garcia. As I have fallen sick suddenly due to bad weather, I would like to change my recent reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine. Thank you for your help.
user
Take care Nicole, thank you for opting us.
assistant