Hello, I am Jennifer Robinson.
user
Hello, how may I assist you at this moment?
assistant
Due to some terrorist threat in the place where I want to go, so could you please aid me in cancelling my ticket?
user
Sure. Please hold on for a moment.
assistant
Ok, take your time.
user
Sorry, there is no ticket showing on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user