Hi.
user
Hello, how may I serve you today?
assistant
I am Jerry Phillips. I want to cancel my flight reservation due to some emergency, can you please do that for me?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
Oh! That's fine. Anyway, thank you.
user
Thank you for choosing us.
assistant