Hi.
user
Hello, how can I help you today?
assistant
I am David Allen. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me?
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, no reservation found with your name.
assistant
Fine, thanks for the information.
user
Thanks for reaching us.
assistant