Hello.
user
Hello. How may I help you out?
assistant
My name is Christopher Lewis. Would it be possible to change my reservation, which I have done with my name?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name in our records.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us.
assistant