Hi.
user
Hello, how may I aid you?
assistant
I want to change my reservation, can you help me?
user
Sure, could you please provide your name to check your reservation status?
assistant
Myself Betty Carter.
user
Ok, please wait for a moment I will check your reservation details and proceed further.
assistant
Sure.
user
Sorry to say, no details were available regarding your reservation in my website.
assistant
No problem, thanks for checking.
user
Thank you for choosing us, have a pleasant day.
assistant