Hello. I am Margaret Lopez.
user
Hello, how can I guide you for today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok.
user
Thank you for contacting us, have a nice day.
assistant
Anyways, thank you for your help.
user