Hello.
user
Hello. How can I assist you?
assistant
My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name for cancelling your ticket?
assistant
Sure, I'm Jonathan Lee.
user
Lee, your ticket is cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant