Hello.
user
Hello. How can I help you?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby boy. So I need to change an existing reservation, can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Nancy Lopez.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
assistant
That's not a problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your information.
user