Hi.
user
Hello.
assistant
I am William Jones.
user
What can I do for you William Jones?
assistant
Due to my sudden change in my plan I want to cancel my reservation.Can you help me out with this?
user
Sure, Please hold on I will check the status and revert you.
assistant
Ok.
user
Sorry there is no reservation found with your name.
assistant
Not a problem.
user
Thank you for availing with us.
assistant
Thanks  for your quick response.
user