Hello.
user
Hello, how may I aid you?
assistant
I am Samantha Harris. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
I am here to help you about that.
assistant
Thank you.
user
Sorry Harris, there are no active reservation under your name.
assistant
Ok no problem, thank you for your services.
user
Most welcome.
assistant