Hello.
user
Hello.
assistant
Melissa Jackson here.
user
How may I assist you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for consulting us.
assistant