Hello.
user
Hello, how may I help you today?
assistant
I am Patrick Phillips. Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
user
Sure, please hold on a minute.
assistant
Sure.
user
Thanks for waiting, no reservation was found on your name.
assistant
It's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for the information.
user