Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Jerry Walker, can you help me for cancelling my recent reservation?
user
Sure, I will help you with this.
assistant
Thank you.
user
Jerry Walker, there is no active reservation found under your name in our database.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant