Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, as my health is not good. Can you please help me in changing my reservation?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation found on your name or not.
assistant
Thank you for the response. My name is Patricia Edwards.
user
Please allow me a moment to search the active reservation on your name. If I get any active reservation then I can help you out in amendment of your existing reservation.
assistant
Ok, sure. I will wait for your response.
user
Sorry Patricia Edwards, I got a result by fetching your name in reservation changing panel that is " No reservation Found for this user". Its means that the reservation is in inactive mood.
assistant
Ok, that is not at all a problem. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant