Hi.
user
Hello, how can I guide you for today?
assistant
Can you cancel my recent reservation which I have done previously to attend a meeting, due to the climate I have to cancel it. Will you help me?
user
Sure, may I know your name?
assistant
Sure, I am Stephen Davis.
user
Please give me a minute, I will find your existing reservation. Sorry, there is no reservation found under your name.
assistant
It's ok, no problem. Thanks for checking.
user
Thank you for reaching us.
assistant