Hello. I am Kimberly Evans.
user
Hello, how may I assist you?
assistant
Will you please assist me in changing my reservation as my plan to meet my friend got postponed?
user
Sure, please hold on a minute.
assistant
Sure.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant