Hello, Betty Taylor here.
user
Hello, Taylor. How can I assist you?
assistant
I heard that your agency gives quick service, I want to cancel my previous reservation, can you please cancel my reservation?
user
Definitely, please give me few seconds to check your reservation status.
assistant
Sure, take your time.
user
There is no reservation showing on your name in our database, may be something went wrong while you are doing reservation.
assistant
No issues, happy to have a nice discussion with you.
user
Thank you so much.
assistant
Welcome, thank you for your help.
user
My pleasure.
assistant