Hello.
user
Hello, do you need any help from us?
assistant
I want to modify the return journey date in the flight ticket which is booked previously because I have planned for the trip for some more days. Can you please help me to change the details?
user
Sure, could I have your name please?
assistant
Thank you and my name is Helen Martin.
user
Ok, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
No problem with that one, thank you for checking my reservation status.
user
You are welcome, have a great day.
assistant