Hello, I am Brandon Robinson.
user
Hello, how can I serve you today?
assistant
Unfortunately my exams was cancelled so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait for a moment.
assistant
Ok, I will wait.
user
Thanks for waiting. Unfortunately no reservation was found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for connecting with us.
assistant