Hi.
user
Hello, how can I aid you?
assistant
Suddenly my uncle demise yesterday, so I want to cancel my reservation. Can you help me?
user
Sure, I will help you. May I know your good name to check the reservation list?
assistant
Reservation was done by Raymond Edwards.
user
Please give me a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for your kind approach.
assistant