Hello.
user
Hello, how I benefit you?
assistant
Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Certainly, I am here to help you.
assistant
Thank you.
user
Please give me a moment so that I will check the current status and revert you.
assistant
Sure, make it fast.
user
May I know on what name the earlier reservation was made?
assistant
Richard Thompson here.
user
 I have gone through the reservation list twice to cancel your ticket, but could not find any reservation by the name you provided.
assistant
Ok, no problem. Thanks for your good response.
user
Thank you for approaching us, we hope to serve you again.
assistant