Hi.
user
Hello, how may I amend you today?
assistant
Due to technical issues my event got postponed, can you please help me in cancelling my reservation?
user
Sure, I will help you. Can you please provide me your name for further process?
assistant
I am Kathleen Collins.
user
Ok, please give me a minute.
assistant
Ok.
user
Thanks for your valuable time. Unfortunately, there is no reservation found on your given name.
assistant
No issues. Thank you for your response.
user
Thank you for visiting us.
assistant