Hello.
user
Hello, how can I render you?
assistant
I would like to cancel my previous flight ticket booking due to an important work, can you please help me with cancelling?
user
Sure, may I know your name?
assistant
Thank you and my name is Michelle Mitchell.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not a problem with that one, thank you for checking my reservation status.
user
Thank you.
assistant