Hello.
user
Hello. How can I help you today?
assistant
My business trip was postponed and I want to change my reservation, can you help me?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
My name is Virginia Allen.
user
Please allow me a moment to check the details for you.
assistant
Ok, take your time.
user
Your patience is greatly appreciated. Virginia, there is no reservation found under your name.
assistant
No problem. Thank you for checking.
user
You are welcome. Thank you for contacting us.
assistant