Hello.
user
Hello, how can I assist you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, may I know your good name?
assistant
Sure, I am Deborah Thompson.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant