Hello.
user
Hello. How can I help you today?
assistant
I need you to change my recent booking. Please help me.
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
My name is Kathleen Harris.
user
Ok, please hold on a moment.
assistant
Sure, I will wait.
user
There is no previous reservation available under your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant