Hello.
user
Hello. How may I assist you at this moment?
assistant
Owing for an emergency, I want to cancel my flight reservation. Can you please help me in cancelling my recent reservation?
user
Sure, I am glad to help you out with that.
assistant
Thank you for the response.
user
Can you please mention your name to check your reservation status?
assistant
My name is Catherine Allen.
user
Ok, please give me a moment.
assistant
Ok, sure. Take your own time.
user
Sorry, there is no reservation found on your name in our records to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant