Hi.
user
Hello. How may I assist you?
assistant
I want to change my reservation, can you help me?
user
Sure, I am here to help you with your concern. May I know your name please?
assistant
I am Kevin Allen.
user
Please hold on a moment.
assistant
Sure.
user
Kevin Allen, no reservation has been found on your name in our database.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant