Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, I can certainly do that for you.
assistant
Thank you.
user
Will you please let me know the name on which it your reservation was made formerly?
assistant
Myself Janet Davis.
user
Ok, please allow me few minutes to check the current status and get back to you with an update.
assistant
Take your time.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active by the name Janet Davis in our data base.
assistant
No issues. Thank you for checking.
user
Thank you for consulting us, we hope to serve you better in future.
assistant