Hi.
user
Hello, How can I serve you?
assistant
I want to cancel my recent reservation due to my health issue, so can you help me with this?
user
Sure, May I know your name?
assistant
My name is Angela Walker.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not a problem, thanks for checking.
user
Thank you for availing us.
assistant