Hi, Jennifer Gonzalez here.
user
Hello. How may I assist you?
assistant
Due to health issue, I want to cancel my reservation. Can you help me with that?
user
Sure Jennifer, I will help you to cancel. Wait a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
Oh! that's fine, thank you for providing me the information.
user
Welcome. Thank you for choosing us.
assistant