Hello.
user
Hello, how may I help you today?
assistant
Due to heavy rains, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Brian Thompson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Brian, there is no reservation found as per your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome always.
assistant