Hi.
user
Hello, how may I assist you?
assistant
Myself Robert Wilson.
user
Nice to meet you Wilson.
assistant
 I want your help in cancelling my recent reservation as I am not able to catch flight according to my pre-planned timings.
user
Ok, hold on for a moment Wilson.
assistant
Ok.
user
Sorry to say this Wilson, we did not find any reservation with your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant