Hello.
user
Hello, how may I assist you today?
assistant
I am Raymond Scott, I want to cancel my recent reservation due to the expensive budget for our tour, help me with it.
user
Sure, we are here to help you. Please hold a moment.
assistant
Sure.
user
Thank you for your time, unfortunately no reservation found with your name.
assistant
Its ok, I appreciate your service.
user
Thank you for availing us.
assistant