Hi, I am Jack Lewis.
user
Hello, how may I aid you?
assistant
Owing an emergence, I want to cancel my recent reservation.
user
Sure, I will help you.
assistant
Can you please help me with it?
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time. There is no active reservation found in your name to cancel.
assistant
No problem, thanks for the information.
user
Thank you for availing us.
assistant