Hello.
user
Hello. How may I help you?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
I am happy to help you, may I know your name to check it out?
assistant
Thank you. I am Samantha Perez.
user
Thanks for your time, there is no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for your help.
user
Thanks for choosing us, have a good day.
assistant