Hi.
user
Hello. How may I assist you today?
assistant
I need to change my existing reservation, can you please help me with that?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Betty Adams here.
user
Thank you for waiting.
assistant
Sure.
user
There is no active reservation found on your name in our database to cancel.
assistant
Ok, no problem.
user
Thank you for reaching us, have a great day.
assistant
Thanks for your information.
user