Hello. I am Laura Thomas.
user
Hello, how can I provide service to you?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant