Hello.
user
Hello. How may I help you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Stephen Anderson.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us. Have a nice day.
assistant