Hello.
user
Hello. How can I help you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, can you please mention your name to check your reservation details?
assistant
My name is Donna Anderson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure, take your time.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant