Hello.
user
Hello.
assistant
I am Samuel Smith.
user
How can I assist you today?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok.
user
Samuel Smith, there is no reservation found under your name to do modifications in that.
assistant
No problem, thank you for your quick response.
user
Thank you for choosing us, have a great day.
assistant