Hello.
user
Hello, how may I aid you for today?
assistant
Myself Cynthia Rodriguez. I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I will help you with that Cynthia.
assistant
Thank you for accepting my request.
user
I regret to say that, there are no active reservation with your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome, thank you for reaching out here. Hope you have a nice day.
assistant