Hello.
user
Hello, how can I assist you?
assistant
I just want to change an existing reservation as my plan to meet my girlfriend got postpone due to my health issues. Can you please help me with this?
user
Ok, please share your name and let me check if I can help you with that.
assistant
I am Eric Green.
user
Please wait for a moment.
assistant
Sure.
user
We didn't find any active reservation in our system on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant