Hello.
user
Hello, how may I assist you today?
assistant
Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that?
user
Sure, may I know your name for the cancellation purpose?
assistant
Ok, I have reserved it on the name of Anna King.
user
Your reservation found. Are you sure for this cancellation?
assistant
Yes, go ahead.
user
Your cancellation done with our end.
assistant
Thank you for your help.
user
Welcome, thank you for reaching us.
assistant