Hi.
user
Hello, how may I aid you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, we are glad to help you to cancel your recent reservation.
assistant
My name is Joshua Lee.
user
Ok, please wait for a while, I will check the status of your reservation and revert to you.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name. Can I proceed for cancellation?
assistant
Yes, you can proceed.
user
Sure, you ticket has been successfully cancelled.
assistant
Thanks for the help.
user
Thank you for choosing us.
assistant