Hello, I am Timothy Brown.
user
Hello, how can I assist you today?
assistant
Due to emergency I need to stay at home town, so I need to cancel my trip to Denver. Could you please help me with cancellation?
user
Sure, wait for some time.
assistant
Sure.
user
There was no reservations found on your name.
assistant
No problem, thank you for the information.
user
Thanks for connecting us.
assistant