Hello. I am Michelle Green.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation as my exam got cancelle. Please help me with cancellation.
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for the response.
user
Thank you for reaching us.
assistant