Hi.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due to postpone of my board meeting so, can you please help me in changing my reservation?
user
Sure, please wait for a moment. May I know your name please?
assistant
My name is Jacob Martin.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
No problem, thank you for the information.
user
Thank you.
assistant