Hello.
user
Hello, how can I help you?
assistant
Can you help me in changing my existing reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Virginia Garcia.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your own time.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
Ok, not an issue.
user
Thank you very much for approaching our agency.
assistant
Thank you for providing information.
user
You are welcome.
assistant