Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to some health issues, so please help me in cancellation.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, I am Sarah Harris.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant