Hello.
user
Hello. How can I aid you today?
assistant
I am Anthony Martin. I want to change my existing reservation. Could you help me with that?
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for contacting us, have a nice day.
assistant