Hello.
user
Hello, how can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
My reservation was done under the name Brian Davis.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant