Hello. I am Nicole Hall.
user
Hello, how may I support you?
assistant
Owing to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I will.
assistant
Thank you.
user
Please wait for a minute, I will get back to you with current status.
assistant
Sure.
user
We found a reservation on your name and we cancelled it successfully.
assistant
Thanks for your service.
user
Thanks for availing us.
assistant