Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation due to prepone of my plans. Can you please help me in that?
user
Yes, can you share me your name?
assistant
Michael Gonzalez here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user