Hello.
user
Hello. How may I help you?
assistant
Brandon Perez here. Due to sudden health issue, I am unable to move in a flight, so could you please help me out with cancelling of my reservation?
user
Yes, I will help you with that.
assistant
Thanks.
user
Give me a second,I will check for your reservation.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name in our database.
assistant
It's ok, no problem,  may be I am not booked my ticket properly at that time.
user
Do you want any other service from our side?
assistant
No thanks. Thank you for your information.
user
Thank you for approaching us. Happy to serve you anytime.
assistant