Hello. Myself Betty Perez.
user
Hello Perez, how can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry Betty, there is no reservation found under your name in our website.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome, have a nice day.
assistant