Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, we are here to help you. May I know your name?
assistant
Myself Virginia Martinez.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thanks for approaching us.
assistant