HI.
user
Hello,.
assistant
I am Brian Taylor.
user
How may I help you?
assistant
Due to heavy rainfall, I am unable to travel to my hometown. Can you please cancel my reservation?
user
Sure, I will assist you. Please wait a moment.
assistant
Ok.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us. Have a nice day.
assistant