Hello.
user
Hello, how can I help you?
assistant
Can you please help me in changing my recent reservation? as my health is not in a good condition to do journeys.
user
Sure, I will help you. May I know your name please?
assistant
Sure, my name is Mark Robinson.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for opting us.
assistant