Hello. I am Nancy Baker.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation, why because my friends already done the reservation with some other airline. Can you help me with it?
user
Sure, please wait for a moment, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem. Thank you for the information.
user
Thank you for contacting us.
assistant