Hi.
user
Hello, how may I assist you today?
assistant
Can you please change my existing reservation?
user
Sure, may I know your good name?
assistant
I am Christine Clark.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant