Hi, I am Jason Jones.
user
Hello, how can I assist you at this moment?
assistant
I need to change my recent existing reservation because, there is a event which has been postponed. Could you please help me in doing that?
user
Sure, I am here to help you. Please wait for a while, I will check with your existing reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our records.
assistant
No problem, thank you for your information.
user
Thank you for reaching us. have a good day.
assistant