Hi.
user
Hello, how may I assist you today?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, may I know your name?
assistant
I am Anthony Phillips.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant