Hello,.
user
Hello, how may I oblige you today?
assistant
I am Nicholas Roberts. I would like to cancel my recent reservation, due to hurricanes my business meeting has been cancelled. Can you please help me?
user
Sure, we are glad to serve you. Please hold a moment.
assistant
Sure.
user
Thanks for your valuable time, we found  a reservation on your name. Shall I proceed to cancellation?
assistant
Ok, proceed.
user
Sure, your ticket has been cancelled.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant