Hello.
user
Hello, How can I serve you?
assistant
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been cancelled. Can you help me with cancellation?
user
Sure, May I know your name?
assistant
Ok, you can check my reservation on the name of Richard Scott.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant