Hi.
user
Hello, how can I aid you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, may I know your name?
assistant
Ok, my name is Thomas Young.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Anyways, thank you for your service.
user