Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I can help you. May I know your name?
assistant
Thank you. My name is Ronald Garcia.
user
Give me a minute.
assistant
Sure.
user
We found a reservation by this name as per your request it has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant