Hello.
user
Hello.
assistant
I am Benjamin Carter.
user
How may I assist you?
assistant
As my exam is postponed, I want to change my recent reservation. Can you help me?
user
Sure, I can help you.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found on your name.
assistant
No issue, thank you.
user
Ok, thanks for reaching us.
assistant