Hello.
user
Hello. How can I assist you today?
assistant
I am Alexander Hernandez. Can you please help me in cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, sure take your own time.
user
Alexander, there is no reservation found under your name.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant