Hi.
user
Hello.
assistant
I am Debra Phillips.
user
How can I help you today?
assistant
Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
user
Sure, I will help you to change your existing reservation. Please give me a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
It's ok, not an issue. Thank you for the information.
user
Welcome, have a nice day.
assistant