Hi.
user
Hello. How can I serve you the best today?
assistant
I would like to cancel my brother's reservation as he is unwell, can you please help me?
user
May I know on which name your ticket has been reserved?
assistant
The ticket has been reserved with the name of Anthony Garcia.
user
Just hold on a moment, let me check and revert to you.
assistant
Sure.
user
There is no reservation found with your given name in our data base.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thank you.
user