Hello. I am Justin Robinson.
user
Hello, how can I assist you?
assistant
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait a minute.
assistant
Sure.
user
We could not find any reservation on your given name.
assistant
Ok, thanks for notifying me.
user
Thank you for reaching us.
assistant