Hi. I am Samuel Roberts.
user
Hello, how could I guide you today?
assistant
I want to cancel my recent reservation, due to my convocation dates have been changed.
user
Sure, I will help you. please wait for couple of minutes.
assistant
Ok.
user
Thank you for waiting, there is no recent reservation found on your good name Samuel Roberts.
assistant
Not an issue.
user
Thank you for approaching us to cancel your reservation.
assistant
Thank you for your information.
user