Hi.
user
Hello. How can I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Pamela Wilson.
user
Please allow me a moment.
assistant
Sure.
user
There is no reservation found under your name in our data base.
assistant
No issues, thank you for your time.
user
You are welcome. Thank you for contacting us.
assistant