Hello. Sandra Allen here.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant