Hello.
user
Hello, how can I aid you for today?
assistant
I need to change my existing reservation as my scheduled holiday trip got postponed. Can you assist me in doing that?
user
I am here to help you in modification of your reservation.
assistant
Thank you.
user
Can you please provide your name to check the active reservation under your name?
assistant
I am George Gonzalez.
user
I regret to say this George Gonzalez, there is no active reservation with your name in our booking list.
assistant
Ok, no problem. Thank you for the information.
user
You are welcome, thank you for choosing our service. Hope you have a nice day ahead.
assistant