Hello.
user
Hello, how can I amend you today?
assistant
As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you help me with that?
user
Sure, we are here to help you. Please mention your name.
assistant
Sure, my name is Sharon Nelson.
user
please allow me a moment to check for the previous reservation on your name in our data base.
assistant
Sure, I will wait.
user
Thank you for your time, There was no reservation found on your name.
assistant
OK, no issue. Thanks for your information.
user
Thank you for contacting us.
assistant