Hi.
user
Hello. How can I help you now?
assistant
I am Kathleen Lewis, I want to change my existing reservation which I have done with wrong dates.
user
Ok, Please wait for a while.
assistant
Ok, sure.
user
Sorry Kathleen, there is no reservation found on your name.
assistant
It's ok, anyway thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant