Hello.
user
Hello. How can I help you?
assistant
I am Amy Thompson. Owing to an emergency, I want to change an existing reservation.
user
Ok.
assistant
Could you help me in changing the reservation?
user
Sure, I am here to help you. Please, standby.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to proceed for modification.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user