Hello, I am Donna Scott.
user
Hello. How may I support you today?
assistant
Due to sudden work, I want to change my existing reservation. Can you help me?
user
Sure, I'll help you with this. Please wait a moment I will check and let you know.
assistant
Ok.
user
Thanks for your time, we did not found any reservation by this name.
assistant
No problem, Thank you.
user
Thanks for opting us.
assistant