Hello.
assistant
Hello.
user
How can I help you?
assistant
I am Jacob Robert's. I had planned to go on a vacation, but it was cancelled.Can you cancel my  recent reservation?
user
Give me a moment, let me check your details.
assistant
Sure, take your own time.
user
Sorry, I didn't found any reservation basis on your details.
assistant
That's fine. Thank you for your help.
user
You are welcome.
assistant