Hi.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
I am Jeffrey Baker.
user
Ok, please be on hold.
assistant
Sure.
user
Thanks for your time, no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you.
user
Thanks for approaching us.
assistant