Hello.
user
Hello, how can I help you?
assistant
Due to change in my plans to visit Dallas trip, I would like to change my existing reservation. Can you help me with this?
user
Sure, may I know your good name please?
assistant
My name is Ruth Turner.
user
Ruth, there is no reservation found under your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Yes, may be.
assistant
Anyways, thank you for your help.
user
Thank you for choosing us.
assistant