Hello.
user
Hello. How can I render you at this moment?
assistant
I am Thomas Anderson. My family trip got postponed, so I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you, please hold on.
assistant
Sure.
user
Sorry Thomas Anderson, no reservation done previously on your name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thank you.
user