Hi.
user
Hello, How can I assist you?
assistant
I want to cancel my reservation as I am unwell, can you please help me?
user
Sure, May I know your name?
assistant
I am David Miller.
user
Please wait a second.
assistant
Sure.
user
We have found a reservation on your name, Shall I cancel it?
assistant
Yes.
user
Your ticket has been cancelled.
assistant
Thank you so much.
user
Thank you for opting us.
assistant