Hello.
user
Hello. How may I help you?
assistant
Edward Gonzalez here. I would like to cancel my recent reservation, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant