Hello.
user
Hello, how may I aid you today?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, may I know your name?
assistant
Sure, I am Ashley Smith.
user
Ok, please wait.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you.
assistant