Hello.
user
Hello.
assistant
I am James Moore.
user
What help can I do for you?
assistant
I want to change my existing reservation, due to heavy rainfall in New York.
user
Sure, please give me a moment.
assistant
Ok.
user
Thank you for waiting, I had found your previous booking. Please provide your updating details like dates.
assistant
I want to travel from DEN to SFO.
user
Please provide the remaining details also.
assistant
I am departing on 12/13 and return on 12/15.
user
I am sorry that, there is no flight obtained on your updates dates to book the ticket. Sorry for the inconvenience.
assistant
That's ok, thank you for your information.
user
Thank you for utilising our service.
assistant