Hello.
user
Hello. How may I help you today?
assistant
Can you please help me to change my reservation?
user
Ok, I am here to help you with that. Could you send me your name?
assistant
Thank you. My name is Betty Walker.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for approaching us.
assistant