Hello.
user
Hello,.
assistant
I am Paul Young.
user
How can I help you?
assistant
I need to cancel my recent reservation, as my brother's house warming party got cancelled due to some personal issues. Can you help me in cancelling my ticket?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for being on hold, there is no reservation found with your specified name.
assistant
Ok, no issues. Thank you for your response.
user
Thanks for consulting us.
assistant