Hello.
user
Hello.
assistant
My name is Daniel White.
user
How can I assist you?
assistant
Due to heavy snowfall, I can't travel. Can you please change my existing reservation?
user
Sure, let me check your reservation status.
assistant
Ok, take your time.
user
Sorry, no reservation found under your name in our database.
assistant
Its ok, thank you for the information.
user
Thank you for choosing us.
assistant