Hi.
user
Hello. How may I assist you?
assistant
I am Virginia Harris. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait a moment, I will check the reservation list.
assistant
Sure.
user
Sorry Virginia Harris, there is no reservation on your name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thanks for your information.
user