Hello.
user
Hello. How can I aid you?
assistant
I am Ashley Martinez.
user
Nice to meet you Ashley.
assistant
I would like to change my reservation as I am leaving to my hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Can you spare a minute, so that I can check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under the name Ashley Martinez.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant