Hi.
user
Hello. How can I help you?
assistant
My name is Ruth Lopez. Can you help me to cancel my reservation?
user
Please wait a while.
assistant
Ok, carry on.
user
There is no reservation on your name in our database.
assistant
No problem, thank you for your help.
user
Do you want to know anything else?
assistant
No, thank you.
user
Thank you for opting us, have a nice day.
assistant