Hi.
user
Hello. How can I help you?
assistant
Margaret Lopez here. I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change my reservation?
user
Sure, just a moment please.
assistant
Ok.
user
I am sorry no reservation found on your name.
assistant
That's ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for informing.
user