Hi.
user
Hello. How may I assist you?
assistant
Nicholas Harris here. Can you change my flight ticket reservation?
user
Sure, I am here to help you out.
assistant
Ok.
user
Wait a moment please.
assistant
Sure.
user
Nicholas Harris, we haven't found any reservation under your name in our database.
assistant
Not a problem. Thank you.
user
Thank you for choosing us.
assistant