Hello.
user
Hello, how can I help you?
assistant
I am Lisa Johnson. Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Please wait a while, I will check and inform you.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us. Have a nice day.
assistant