Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my previous reservation I made a month ago, as my boss cancelled my holidays. Can you help me?
user
Sure, I am here to help you. Before that I need your name to check it out whether your reservation is existed or not.
assistant
Ok, please check it fast. My name is Anthony Garcia.
user
Ok, there is no reservation on your name.
assistant
That's sad, no issues. Thank you for checking.
user
Ok, thank you for reaching us.
assistant