Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to postpone of my football match. Can you help me with that?
user
Sure, can you provide me your name.
assistant
I am Paul Mitchell.
user
Give me a moment.
assistant
Sure.
user
Paul Mitchell. I regret to inform that there is no reservation by your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant