Hello.
user
Hello, how may I assist you?
assistant
Myself Richard Young.
user
Yes, Young.
assistant
For some issues I want to change my reservation, can you please help me?
user
Sure, I will help you out. Please wait a moment.
assistant
Sure.
user
Sorry Young, no reservation found on your name in our data.
assistant
It's ok. Thank you for the information.
user
Welcome.
assistant