Hello.
user
Hello, do you need any help from us?
assistant
As my meeting got cancelled I want to cancel my reservation, can you help me with it please?
user
Sure, could I have your name please?
assistant
Yes, my name is Patrick Davis.
user
Ok, please allow me a moment. Sorry, there is no reservation with your name in our portal to cancel further.
assistant
That's ok, thank you for the response.
user
You are welcome, have a great day.
assistant