Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I will help you with that. May I know on which name you have reserved your ticket?
assistant
Daniel Carter is the name.
user
Please wait for a minute. There is no reservation found on your name.
assistant
Thanks.
user
Thank you for opting us.
assistant