Hello.
user
Hello, how may I help you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help with this. May I know your name please?
assistant
Sure, my name is Susan Young.
user
Please wait for a mean while.
assistant
Sure.
user
Sorry Susan, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no problem.
user
Thank you for reaching us and have a great day.
assistant
Thank you for approaching us, have a nice day.
user