Hi.
user
Hello. How may I help you at this minute?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Ok, I am here to help you with that. May I know your good name?
assistant
Sure, my name is Janet Roberts.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Anyways, thank you for your service.
user