Hello.
user
Hello, how may I assist you today?
assistant
Can you cancel my reservation which was done two days ago?
user
Sure, may I know your name?
assistant
My name is Edwards Hernandez.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thank you for the details.
user
Thank you for reaching us.
assistant