Hi.
user
Hello,. How can I assist you today?
assistant
I am Cynthia Martin.
user
Thanks for sharing your name.
assistant
I would like to change my existing reservation, because I postponed my travel due to heavy rainfalls. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant