Hello.
user
Hello, how can I aid you today?
assistant
I would like to change my existing reservation, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Samuel Jones.
user
Please wait.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name.
assistant
No issues. Thank you for your information.
user
Thank you for choosing us.
assistant