Hello.
user
Hello. How may I be of your service?
assistant
My exams got postponed due to some issues in college, can you please help me in changing my existing reservation?
user
Sure, I'll try to help you in changing an existing reservation.
assistant
Thank you.
user
Can you please share your name to check the reservation status?
assistant
Reservation has been done earlier on the name of Benjamin Edwards.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure, I'll wait for your response.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for approaching us.
assistant