Hi.
user
Hello, how may I help you?
assistant
I am Raymond Taylor. I need to cancel my recent reservation due to bad weather conditions. Can you help me in that?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, it is not an issue. Thank you.
user
Thank you for reaching us.
assistant