Hello.
user
Hello. How best can I guide you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, I am happy to assist you in changing your reservation.
assistant
Thank you.
user
For changing your reservation, we need to know your name to check your reservation status. So, please provide me your name.
assistant
Sure, My name is Catherine Thomas.
user
Ok, please wait for a while. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, we have not found any reservation on your name in our records.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us, have a great day.
assistant