Hello, how may I help you?
assistant
Hello. I want to change my reservation because my examination dates are postponed, can you help in that?
user
Yes, I will help you. Please wait a moment.
assistant
Ok.
user
Can you please provide me your name?
assistant
I am Patricia Allen.
user
Sorry to tell you that, there is no previous reservation found with your name.
assistant
It's ok.
user
Thank you for your positive response. Have a nice day.
assistant
Your welcome.
user
Thank you for reaching us.
assistant