Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to amend?
assistant
I am Carolyn Miller.
user
Ok, please hold on for a while.
assistant
Ok.
user
Sorry, there is no reservation been found on your name to amend.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing our agency.
assistant