Hello.
user
Hello, how can I assist you?
assistant
Can you please change my existing reservation as my plan to attend a meeting got postponed?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name?
assistant
I am Ruth Hernandez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant