Hello.
user
Hello, How can I help you?
assistant
I am Kevin Carter. Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you.
assistant