Hello.
user
Hello. How may I assist you at this moment?
assistant
Steven Martinez here.
user
Welcome to flight booking agency Steven.
assistant
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
user
Sure, I am oblige to help you. Please wait a moment to check your previous reservation.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Anyway, thank you for the information.
user
Thank you for approaching us, have a great day.
assistant