Hello. I am Kenneth Williams.
user
Hello, how may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Please wait. Let me check your reservation status in our database.
assistant
Ok, take your own time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
That's ok. Anyways, thank you.
user
You are welcome and thank you for choosing us.
assistant