Hi.
user
Hello, How can I assist you?
assistant
As my plan to go for a movie was cancelled, I need your help in cancelling my reservation.
user
Ok. I will help you. May I know your name?
assistant
I am Larry Brown.
user
Wait a minute.
assistant
Ok.
user
Thanks for waiting, There is no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant