Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you. Please share your name.
assistant
Paul Hill.
user
Thank you for providing your name, please wait a minute.
assistant
Ok.
user
     Thank you for your time, sorry no reservation found on  your name.
assistant
That's ok, no problem. Thank you.
user
       Thank you for reaching us, have a good day.
assistant