Hello.
user
Hello.
assistant
I am Anna Martin.
user
How can I help you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Just a moment please.
assistant
Sure.
user
I am sorry no reservation found on your name.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
Thank you for choosing us.
assistant
Anyways, thank you for providing information.
user