Hello,.
user
Hello, How can I amend you?
assistant
I want to cancel my recent reservation ticket due to heavy rains. Can you help me in this?
user
Sure, I am blissful to help you. To proceed further, May I know your good name please?
assistant
I am Larry Evans.
user
Thanks for your name. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's alright, not a problem. Thank you for your quick response.
user
Thank you for opting us, Have a great day.
assistant