Hello.
user
Hello. How may I serve you?
assistant
I have done a reservation on my name Betty Lopez, now I want to change it, can you please assist me?
user
Yes, I am happy to help you.
assistant
Thank you.
user
Sorry to inform you, there is no ticket booking found under your name in our database.
assistant
Ok, no issues with it, thank for your great service done immediately.
user
You are welcome. Thank you for choosing us.
assistant
Welcome.
user