Hello.
user
Hello, welcome to flight booking agency. How can I assist you today?
assistant
I am Dennis Walker. My music concert is cancelled. So, can you cancel my ticket?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
I appreciate your patience. Dennis, there is no reservation found under your name.
assistant
It's ok. Anyway, thank you for your help.
user
You are welcome. Thank you for contacting us.
assistant