Hi.
user
Hello. How can I oblige you?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, I can help you with it.
assistant
Thank you.
user
May I know your name to check the reservation status?
assistant
I am Matthew Hernandez.
user
Please give me a moment.
assistant
Ok.
user
Thanks for your valuable time. There was no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for selecting us.
assistant
Thanks for your assistance.
user