Hi.
user
Hello, how can I amend you?
assistant
My name is Frank Johnson. I want to cancel my ticket which was booked to Houston to visit Space Center, due to some security issue it has been closed.
user
Sure. Please wait a minute.
assistant
Ok.
user
Thank you for your time. There is no reservation found according to your name.
assistant
No issue, thank you.
user
Thank you.
assistant