Hello.
user
Hello, how can I help you today?
assistant
I just want to change my recent reservation, can you help me in this?
user
Sure, may I know your name?
assistant
Sure, Jerry Scott is my name.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
Ok, not a problem. Thanks for the information.
user
Thank you.
assistant