Hello.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, we are glad to help you with this. Please share your name to check the reservation status.
assistant
My name is Richard King.
user
Ok, give me some time.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
No an issue, thank you.
user
Thank you for availing us.
assistant