Hello, Ronald Brown here.
user
Hello, how can I assist you?
assistant
Can you please help me in changing my recent reservation? As my health is not in a good condition to do journeys.
user
Sure, I'll help you in that. Please be on hold.
assistant
Ok, ensure it is a single connecting flight.
user
Brown, there is no reservation found under your name to do changes in that.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant