Hello.
user
Hello. How can I aid you?
assistant
Alexander Perez here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you for accepting my request.
user
Please allow me a moment to check for your status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thank you for reaching us.
assistant