Hello. I am Emma Miller.
user
Hello, how may I help you?
assistant
I am an artist and would like to visit arts festival, but due to met with an accident I could not visit.So I would like to cancel my recent reservation. Would it be possible to cancel my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to inform that, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thanks for reaching us, have a nice day.
assistant