Hello.
user
Hello. How may I assist you today?
assistant
Actually, I want to cancel my reservation which is done recently due to heavy floods, can you please help me?
user
Ok, please wait for a moment. May I know your good name please?
assistant
Sure, I will wait. Sure, my name is Jonathan Green.
user
Jonathan Green, there is no flight reservation found by your name.
assistant
Ok, no problem.
user
Thank you for choosing our services, have a nice day.
assistant
Thank you for your service.
user