Hello. I am Cynthia Smith.
user
Hello, how can I best aid you today?
assistant
Could you please help me in cancelling my reservation as my plan to meet my friend got cancelled?
user
Sure, we are here to assist you in that.
assistant
Thank you.
user
Just wait for a while.
assistant
Sure.
user
Sorry to specify that, there is no active reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thanks for approaching us, have a nice day.
assistant