Hello.
user
Hello. How can I help you at this moment?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Thank you for accepting my request. Myself Thomas White.
user
Ok, please hold on a moment.
assistant
Sure, I will wait.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant