Hi.
user
Hello. How may I help you?
assistant
Can you change my flight ticket reservation which I booked last week with your agency?
user
Sure, may I know your name please?
assistant
I am Rachel Martin.
user
We found a reservation in your name. Can I have your journey details please?
assistant
The airport codes are from DFW to PHX.
user
Help me with the trip dates?
assistant
The travel dates are from 14 Dec to 17 Dec.
user
Do you have any airline preferences?
assistant
I am looking for a normal-cost airline. I need a single connecting flight.
user
Thank you for your details, we do not found any flights running in your desired routes.
assistant
That is not a problem. Thank you.
user
Thank you for reaching us.
assistant