Hi.
user
Hello. How can I best assist you now?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name please?
assistant
Myself Elizabeth Gonzalez.
user
Wait a while, kindly.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant