Hello.
user
Hello, how may I help you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are here to help you.
assistant
Thanks.
user
May I know your good name please?
assistant
My name is Kevin Clark.
user
Please wait a minute.
assistant
Ok, I will wait.
user
Sorry, there is no active reservation on your name to change.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant