Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my flight reservation as I met with an accident. Can you please help me?
user
Ok, may I know your name?
assistant
The reservation was done in the name of Joshua Clark.
user
Sorry, no reservation found on your name to cancel.
assistant
No problem. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant