Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, we are here to help you. May I know your name please?
assistant
I am Paul Moore.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant