Hello,.
user
Hello.
assistant
I am Karen Garcia.
user
How can I assist you?
assistant
I want to cancel my reservation as my business trip got cancelled. Please help me out.
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok. I will.
user
Karen Garcia, there is no reservation found under your name to do cancellation in that.
assistant
No issues, thanks for the information.
user
Thank you for choosing us.
assistant