Hello.
user
Hello, how may I guide you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My name is Dorothy Parker.
user
Ok, please wait a minute.
assistant
Ok, take you time.
user
Sorry Mr. Parker, there is no reservation found under your name.
assistant
That's ok, thank you for the service.
user
Most welcome.
assistant