Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you out.
assistant
Thanks.
user
May I know your name please?
assistant
My name is Alexander Scott.
user
Alexander Scott, we regret to inform you that there is no reservation found on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant