Hello.
user
Hello, how can I help you today?
assistant
My name is Emily Nelson. Due to bad weather conditions, I am not in a position to attend my visa renewal process. Can you help me, To cancel my existing reservation?
user
Sure, please wait for a couple of minutes I will check and revert to you.
assistant
OK.
user
Sorry to inform that there is no reservation found on your given name. Thank you for reaching us. Have a nice day.
assistant
Thank you, For helping me with a quick response.
user