Hi.
user
Hello.
assistant
I am Edwards Gonzalez.
user
How may I aid you Edwards?
assistant
I had recently book a flight ticket to Washington to watch the cricket match, but it was cancelled due to some weather issues. Can you help me out?
user
Yes, I am glad to help you.
assistant
Good to hear that from you.
user
Please hold on for a moment, I will be back with the status of your reservation.
assistant
Sure, take your time.
user
Sorry to inform you, there is no reservation found with your name in our records.
assistant
That is fine, not an issue.
user
Thank you to approach us.
assistant
Thank you for your help.
user
It's my pleasure.
assistant