Hi. I am Nancy Davis.
user
Hello, how can I serve you for today?
assistant
I need to amend my reservation, can you help me out?
user
Sure, I will try my best to help you about that Davis.
assistant
Thank you.
user
Sorry to say this Davis, there are no active reservation with your name.
assistant
That's ok, thank you for your information.
user
You are welcome, thank you for reaching out here.
assistant