Hello.
user
Hello.
assistant
Myself Paul Lewis.
user
How can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait a second.
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry to inform you, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant