Hi.
user
Hello. How may I assist you?
assistant
Please help me to cancel my recent reservation as my plan to meet my grand parents got postpone due to technical issues.
user
Sure. Can I have your name?
assistant
I am Jessica Mitchell.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Ok, please cancel the ticket.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant