Hello. I am Ryan Perez.
user
Hello, how can I assist you today?
assistant
 I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Could you please help me in doing that?
user
Sure, please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant