Hello.
user
Hello, how can I help you today?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
My name is Gregory Mitchell.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant