Hello.
user
Hello, how may I help you today?
assistant
Can you please help me with my flight ticket changing process that I am unable to travel on those dates?
user
Sure, we are perky to help you. Can you share your good name?
assistant
Thank you so much and my name is Cynthia Parker.
user
Please be on hold. There is no reservation found on your name in our database to change it.
assistant
Ok, no problem with that one. Thank you for checking my reservation.
user
Thank you.
assistant