Hello.
user
Hello, How can I provide assistance to you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Myself Frank Williams.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not an issue. Thank you.
user
Thanks for approaching us, wish you a nice day.
assistant