Hello.
user
Hello. How can I help you?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, can you please provide the name on which the reservation is confirmed.
assistant
Yes, the previous reservation is done under the name Sharon Wright.
user
Please wait for a while to check the reservation status.
assistant
Ok.
user
Sorry, there is no reservation found by the name that you have provided.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you and have a nice day.
assistant