Hello, I am Andrew Walker.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Sure, I am here to help you. Please hold on.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for approaching us, have a nice day.
assistant