Hello.
user
Hello.
assistant
Scott Taylor here.
user
How can I assist you today?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I am her to help you.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Welcome, thank you for reaching us.
assistant