Hello.
user
Hello, how may I assist you?
assistant
I'm Laura Evans, and I want to change my existing reservation, can you please help me?
user
Sure Laura, please wait a moment to check.
assistant
Ok.
user
Sorry Laura, unfortunately there is no reservation found under your name.
assistant
No problem. Thank you, for your information.
user
Thank you for choosing our service, have a good day.
assistant