Hello.
user
Hello, how can I best serve you the day?
assistant
I am Barbara Davis. I need to change my existing reservation, can you help me?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, thank you the information.
user
Thanks for approaching with us.
assistant