Hello,.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to a sudden visitation at my friends house. I need your help in my cancellation.
user
Sure, I will help you in cancelling a ticket.
assistant
Thank you.
user
Please wait for a moment to check the reservation on your name.
assistant
I am Shirley Baker. Sure.
user
Ok. Sorry to say that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thank you for your best response.
user