Hi.
user
Hello. May I know how best I can help you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I'll try to help you in changing an existing reservation. Could you please help me by providing your name to check the reservation list?
assistant
Thanks for that. Sure, my name is Andrew Lopez.
user
Thank you for providing your name , please wait a moment.
assistant
Sure, I'll wait.
user
Thank you for waiting. I have checked the reservation list to change an exiting reservation but there is no reservation found by this name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for approaching us.
assistant