Hello.
user
Hello.
assistant
I am Joshua Phillips.
user
How can I aid you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel you reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel your ticket.
assistant
It's ok, thank you for checking.
user
Welcome.
assistant