Hello.
user
Hello, how can I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I am here to help you. May I know your name?
assistant
Thank you and myself Brian Wilson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name in our database.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant