Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation, can you please help?
user
Please can you wait a moment I will check?
assistant
My name is Jonathan Green.
user
Please let me know the name on which the ticket is been booked.
assistant
I already mentioned above.
user
Ok, please wait. Sorry, there are no reservation been found on your name as per the records. Thank you for choosing our agency.
assistant