Hi,.
user
Hello, how may I help you?
assistant
Could you please cancel my recent reservation.
user
Sure, we are here to assist you. May I know your name for the cancellation process?
assistant
I am Katherine Brown.
user
Thanks for providing your name, please wait a moment.
assistant
Sure.
user
Thanks for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thanks for your help.
user
Thanks for reaching us. Hope to serve you again.
assistant