Hi. Shirley Evans here.
user
Hello, how can I aid you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you. Please allow me 2-3 minutes.
assistant
Ok.
user
Thank you for waiting, Shirley Evans. Sorry, there is no active reservation found under your name to cancel.
assistant
Not a problem. Thank you.
user
Thank you for reaching us!.
assistant