Hi.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, My name is Stephen Wright.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, No issues, thanks for the information.
user
Thank you for approaching us.
assistant