Hello.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, may I know your name to check further?
assistant
My name is Ashley Rodriguez.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant