Hi.
user
Hello, how can I help you for the day?
assistant
I am Brian Walker. Can you help me in cancelling my recent reservation due to my health issue?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your previous reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant