Hello.
user
Hello. How may I guide you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
I will help you with that. May I know your name please?
assistant
My reservation was done under the name Shirley Evans.
user
Please wait for a while, I will get back with your flight details.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us. Have a great day.
assistant