Hello.
user
Hello. How can I aid you?
assistant
Due to heavy rains my tournament got postpone, so I want to cancel my recent reservation.
user
Sure, We are here to help you.
assistant
Can you help me in cancellation?
user
Sure. May I know your name?
assistant
I am Samantha Moore.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for picking us.
assistant