Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me to make some changes in my existing reservation?
user
Sure, we are here to help you. Please let me know your name to check the details in our reservation list.
assistant
My name is Cynthia Gonzalez.
user
Sorry to inform you that there is no reservation found on your name to do modification.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant