Hello.
user
Hello, how may I help you?
assistant
David Brown here.
user
Hello David.
assistant
Due to sudden change in the event location, I would like to change my existing reservation. Can you help me?
user
Sure, please wait for a moment, I will check the possibility.
assistant
Ok.
user
Sorry David, there is no reservation showing on your name, would you like to make a new booking from us?
assistant
No, thanks. Thank you for the information.
user
Thank you for reaching us.
assistant