Hi.
user
Hello. What can I do for you today?
assistant
I am Rachel Adams. Actually, there is a small change in my trip.Can you help me out in changing my reservation?
user
Sure, Rachel.
assistant
Please check my details.
user
Let me check your details. Sorry to say you that there is no reservation under your name.
assistant
That's fine for me.
user
May I help you with anything else?
assistant
No, thank you for your service.
user
Thank you for reaching us.
assistant