Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you help me by cancelling my recent reservation which I have done with my name Mary Gonzalez.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, get back with the status.
user
Sorry Mary Gonzalez, no reservation has found under your name to cancel.
assistant
It's ok, thanks for your information.
user
Thank you for choosing us, have a good day.
assistant