Hello.
user
Hello. How can I help you today?
assistant
Due to some urgent meeting, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you with that, may I know your name to proceed further?
assistant
Myself Samuel Campbell.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant