Hello.
user
Hello.
assistant
Deborah Moore here.
user
How may I help you out?
assistant
 I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancelling the reservation.
assistant
Thanks for that.
user
Please wait a moment.
assistant
Ok, I will wait.
user
Sorry, there are no reservations found in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant