Hello.
user
Hello.
assistant
I am Emily Smith.
user
How may I be of your service?
assistant
Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant