Hello.
user
Hello. How can I help you today?
assistant
Can you aid me to cancel my reservation because of abnormal weather conditions?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Timothy Martin here.
user
Sorry, no reservation is found by your name in our database.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant