Hi.
user
Hello, how may I aid you?
assistant
I am Lisa Davis. Can you help me to cancel my reservation? Because my exam is cancelled in this week.
user
Sure, I will help you with the flight ticket cancellation.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, no issues. Thank you for your time.
user
Thank you.
assistant