Hello.
user
Hello. How can I assist you today?
assistant
My name is Gregory Green. I would like to change my reservation, could you help me out?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Gregory, there is no reservation found under your name.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching us.
assistant