Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, may I know your name to check for the reservation state?
assistant
Sure, the ticket has been reserved on the name Kevin Williams.
user
Ok, please can you wait a moment?
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation been found on your name to reserve.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing our agency.
assistant