Hello.
user
Hello. What help that I can do for you now?
assistant
I am Ronald Rodriguez. I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I am happy to help you in ticket cancellation.
assistant
Thank you.
user
Thank you for waiting, there is no reservation found for the user name which you have when I have checked in our data base.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant