Hello.
user
Hello. How can I help you now?
assistant
I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Can you help me?
user
That's sad to hear, I will help you with that. May I know your name to cancel the recent reservation?
assistant
My name is Matthew Walker.
user
Sorry, there is no reservation found on your name.
assistant
No problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for checking.
user
You are welcome.
assistant