hi.
user
Hello, how can I assist you?
assistant
Due to the sudden change in my business meeting, can you please help me with changing my reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Sandra Allen.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no existing reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant