Hi. I am Elizabeth Lee.
user
Hello, how may I assist you?
assistant
Can you cancel my recent reservation, which I have done for attending a business meeting. Would it be possible?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
  It's ok, thanks for your information.
user
Thank you for approaching us.
assistant