Hello.
user
Hello, how may I assist you?
assistant
Betty Moore here.
user
Glad to meet you Moore.
assistant
I would like to change my recent reservation due to some personal work, can you help me?
user
Sure, hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Moore, there are no flights reserved on your given name.
assistant
That's fine.Thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant