Hello.
user
Hello.
assistant
Kimberly Walker here.
user
How can I aid you today?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name Kimberly Walker.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome.
assistant