Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
I am Eric Perez.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant