Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, I have reserved it on the name of Eric Robinson.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to change.
assistant
Oh! Not an issue, it might be not booked properly. Thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user