Hello, Ryan White here.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation due to health issues. Can you help me in cancellation?
user
Sure, I will help you. Please wait a moment, I will check your reservation status.
assistant
Ok, take your time.
user
Ryan, no reservation has been found on your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant