Hi, I am Amanda Brown.
user
Hello, how can I be your assistance today?
assistant
I want to cancel my reservation as I am not in a position to travel. Can you help me with it?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thanks.
user
Thank you for choosing us, have a good day.
assistant