Hello.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, please share your name.
assistant
Sure, I am Nancy Walker.
user
I could not found any reservation on your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant