Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your good name please?
assistant
Myself Richard Hernandez.
user
Please wait for a moment.
assistant
Sure, take your time.
user
I have found a reservation on your name and cancelled it successfully.
assistant
Thank you for your help.
user
You are welcome.
assistant