Hello.
user
Hello. How can I aid you now?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here o help you in cancelling your flight ticket. Please, give me a moment.
assistant
Sure, take yor time.
user
May I know your name to proceed further?
assistant
My reservation was done under the name Eric Williams.
user
Ok, please wait.
assistant
Sure, take your time.
user
Sorry, we have not found any reservation on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for opting us.
assistant