Hello.
user
Hello. How can I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I know your name to check the reservation list?
assistant
My previous reservation has done with the name Jonathan Perez.
user
Thank you for providing your name, please wait a moment.
assistant
Sure, I will wait for your information.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for providing information.
user