Hello.
user
Hello, how may I aid you?
assistant
My name is David Carter. I want to cancel my recently done reservation, can you please help?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue, thank you anyway.
user
Thank you for choosing us.
assistant