Hi. I am Michael Williams.
user
Hello, how can I assist you today?
assistant
As my exam date is postponed, I want to change my existing reservation. Can you help me?
user
Sure, Please wait for some time.
assistant
Ok.
user
Thank you for your time, There is no existing reservation found on your name.
assistant
No issue, I will try with another alternative. Thank you for checking.
user
Thank you for approaching us, have a great day.
assistant