Hi.
user
Hello. How can I help you for the day?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am gleeful to help you with that. Can I know your name please?
assistant
Mary Jackson here.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
There is no reservation found under  your name in our reservation list to cancel.
assistant
Not a problem, thank you.
user
Thank you for contacting us, have a great day.
assistant