Hello.
user
Hello.
assistant
Melissa Turner here.
user
How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, I am very happy to help you.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation stratus.
assistant
Sure, take your time.
user
I have found your reservation and cancelled successfully.
assistant
That's great. Thank you for help in cancelling of my reservation.
user
Thank you for visiting us, have a good day.
assistant