Hi.
user
Hello, how can I aid you for today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you about that. Can you please provide your name for checking the reservation status?
assistant
Sure, my name is Amanda Adams.
user
Sorry Amanda Adams, there is no active reservation under your name in our booking list.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are welcome, thank you for reaching us.
assistant