Hi.
user
Hello. How may I serve you at this moment?
assistant
I am Ryan Williams. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant