Hello.
user
Hello, how can I support you?
assistant
Joseph Brown here. I want to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, I am here to aid you. Please wait for a while, I will check the status and get back to you.
assistant
Sure, take your own time.
user
Thank you for being patient, There was no reservation found on your name in our database.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant