Hi.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation which I have done last week as my schedule got cancelled. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for your positive response.
user
May I know your registered name to check the reservation data list?
assistant
Sure, I have done my reservation with my name Benjamin Collins.
user
There is no active reservation on your name.
assistant
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
user
Thank you so much for choosing us.
assistant