Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I am glad to help you with that. Can you please share me your name?
assistant
I am Charles Anderson.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant