Hello,. I am Emily Walker.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation as I need to stay back in own city due to my house has collapsed by floods. Could you please help me with cancellation?
user
Sure, please wait I will get back to you.
assistant
Ok.
user
Thanks for waiting, no reservation found with your given name.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant