Hello.
user
Hello. How can I assist you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, can I know your name please?
assistant
Sure, my name is Carol Harris.
user
Ok, wait a moment please.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant
You are welcome.
user