Hi.
user
Hello, how can I assist you today?
assistant
Emily Hill here.
user
Glad to know you, Hill.
assistant
My health is not good to travel, so can you help me cancelling my reservation.
user
Definitely, let me check your reservation status first.
assistant
Ok, I will wait for your response.
user
Hill, there is no reservation found under your name in our records. May be something went wrong while you were doing your reservation.
assistant
Oh! it's ok, no problem.
user
Do you want any other help from us?
assistant
No, thank you for spending your valuable time for assisting me.
user
That's my pleasure to serve you, thank you for choosing our service. Have a great day.
assistant