Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Timothy Harris.
user
Yes Harris.
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Ok, sure.
user
Harris, but there is no any active reservation with your name in my database.
assistant
Ok, fine thank you for checking.
user
It's my pleasure.
assistant