Hi.
user
Hello. How may I serve you today?
assistant
I want to cancel my recent reservation due to some problem, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
On which name do you reserved?
assistant
Sure, my name is Donna Walker.
user
Donna Walker, there is no active reservation on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your service.
user