Hi.
user
Hello, how may I abet you?
assistant
Can you help me in cancelling my reservation due to my health issue?
user
Sure, I will help you. May I know your good name please?
assistant
Justin Thompson is my name.
user
Please wait for a while.
assistant
Sure.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, no issues.
user
Thanks for your approach.
assistant
Thanks for your information.
user