Hi.
user
Hello.
assistant
Due to some issues, I am willing to change my existing reservation. Can you please help me for this?
user
How may I assist at this minute? Sure, I am here to help you with that.
assistant
Ok.
user
May I know your good name?
assistant
Check under the name Anthony Phillips.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant