Hello.
user
Hello. How can I help you today?
assistant
My name is Timothy Mitchell. My business meeting has been cancelled, so I would like to cancel my recent  reservation.
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Sure.
user
Your patience is greatly appreciated. Timothy, there is no reservation found under your name.
assistant
That's ok. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant