Hello, Jacob Carter here.
user
Hello. How may I help you out?
assistant
My business meeting got cancelled, so I want to change my reservation.
user
Sure, I will help you out.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found on this name.
assistant
It's ok, thank you.
user
Ok, thank you for choosing our services.
assistant