Hello.
user
Hello, how may I assist you?
assistant
I am Melissa King, I want to change my reservation as my plan for round trip to St Paul is postponed. Can you help me to change my reservation?
user
Sure, I will help you. May I know your name? Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
Thank you for the information.
user
Thank you so much.
assistant