Hello.
user
Hello. How can I help you?
assistant
I am Ashley Nelson from Oakland. I have to go to Boston next week for attending a business meeting there. Can you please book a flight ticket from OAK to BOS?
user
Your travelling dates please?
assistant
Thank you for your positive response, I want to take off on 09/01 and please confirm my return ticket also on 09/03.
user
There is a flight with single connection, can I  proceed for booking in 1011 flight? Your booking is done in Jet blue airlines.
assistant
I want a direct flight. Can you please check once again?
user
I am sorry no direct flight available on your route.
assistant
Oh! It's ok no problem.
user
Thank you.
assistant
Thank you for your information.
user