Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Deborah Gonzalez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant