Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please assist me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Larry Taylor is my name.
user
Wait a moment please.
assistant
Sure.
user
Larry Taylor, we haven't found any reservation under your name in our database.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant