Hello.
user
Hello, how may I address you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, will you please let me know your name?
assistant
Timothy Evans.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant