Hi.
user
Hello, How can I assist you?
assistant
Please cancel my ticket, because my presentation on government project got cancelled. So, please help me in this.
user
Sure, May I know your name?
assistant
Thank you. I am Dorothy Garcia.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, Thank you for sharing the information.
user
Thank you for opting us.
assistant