Hello.
user
Hello, how may I assist you today?
assistant
I am Samuel Carter.
user
Nice to meet you Carter.
assistant
My exams have postponed suddenly due to heavy rains, so I want to cancel my recent reservation. Can you please help me out?
user
Sure, please wait for a minute. Sorry Carter, I cannot find any reservation with your name.
assistant
Ok, no problem.
user
Thank you for approaching us, have a nice day.
assistant
You are welcome.
user