Hi.
user
Hello.
assistant
Benjamin Nelson here.
user
Nelson, how may I help you?
assistant
Can you change my flight ticket reservation? As my wedding date have been postponed in which was to be held in a church in New York.
user
Sure Nelson, I will help you. Let me check the status in our database.
assistant
Ok.
user
Nelson, sorry for inconvenience there are no reservation found on your name in our database.
assistant
Ok, that is not a problem. Thank you for checking.
user
Thank you Nelson for approaching us.
assistant