Hi, I am Brenda Rodriguez.
user
Hello, can I help you Brenda Rodriguez.
assistant
I want to cancel my reservation as I got hospitalized and cant travel. Please help me with cancellation.
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's Ok, Thanks for your assistance.
user
Thank you for reaching our agency.
assistant