Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, may I know your name to check the ticket status?
assistant
My name is Michael Mitchell.
user
Ok, please give me a minute.
assistant
Ok, I will wait.
user
Sorry to tell you, there is no active reservation found with your name.
assistant
Anyway, thanks for the information.
user
You are welcome. Thank you for choosing us.
assistant