Hi.
user
Hello, how can I aid you for today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
I am here to help you about that. Can you please provide your name to check the reservation status with your name?
assistant
Sure, my name is Pamela Garcia.
user
Please wait to check the reservation status in our booking list.
assistant
Sure, I will wait.
user
I regret to say this Pamela Garcia, there is no active reservation with your name to cancel your reservation.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
You are welcome, thank you for reaching us.
assistant