Hi,.
user
Hello,. How may I support you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, may I know your name please?
assistant
Myself Benjamin Miller.
user
Please be on hold.
assistant
Sure, I will.
user
Thanks for your time.
assistant
Ok.
user
Sorry, no reservation found in your name.
assistant
Thanks for your prompt response.
user
Thank you for reaching us.
assistant