Hi.
user
Hello, how may I assist you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Linda Campbell.
user
Please wait for a while.
assistant
Sure.
user
Sorry we did not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant