Hello.
user
Hello. How may I help you?
assistant
Due some health issues, I am unable to travel for the trip. So, I decided to cancel my ticket. Can you please help me?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jerry Davis.
user
Ok, please wait a moment.
assistant
Sure.
user
Happy to inform you there is a reservation.
assistant
That's great, you can proceed with cancelling the ticket.
user
Ok, your ticket has been cancelled.
assistant
Thank you for checking and cancelling my ticket.
user
Thank you for choosing us.
assistant
You are welcome.
user