Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to cancel of my new house warming ceremony. Can you please help me?
user
May I know your name please to check the status of your reservation?
assistant
I am George Brown.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant