Hi.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I will help you in that. May I know your name please?
assistant
Myself Ruth Walker.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant