Hello.
user
Hello, how may I aid you?
assistant
Myself Nancy Edwards, I am willing to change my reservation. Can you please help me in changing the reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry Edwards, we couldn't find any reservation on your name in our records.
assistant
Not an issue, anyhow thank you very much for your service.
user
Thank you for reaching us.
assistant