Hello.
user
Hello.
assistant
I am David Carter.
user
How can I assist you?
assistant
I need to amend my reservation, can you help me out please?
user
Yes, may I know your travel dates? I will amend if I find.
assistant
Can you check my any active reservation?
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting and I could not find your name in our reservation records.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for connecting our agency.
assistant