Hi.
user
Hello, how can I serve you today?
assistant
I want to change an existing reservation due to sudden change in my trip.
user
Sure, I will help you in changing your reservation. May I know your good name please?
assistant
I am Laura Edwards.
user
Ok, please hold on, I will check our data base and get back to you.
assistant
Ok.
user
Thank you for waiting, there is no existing reservation found on your name.
assistant
That's ok.
user
Thank you for availing us. have a great day.
assistant
Thanks for your help.
user