Hi.
user
Hello, how can I assist you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, may I know your name?
assistant
Myself Joseph Nelson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant