Hello.
user
Hello. How can I aid you today?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, I can aid you with that.
assistant
Thank you.
user
May I know your name for checking your reservation status?
assistant
Sure, myself Susan Robinson.
user
Ok, please hold on a moment.
assistant
Sure, take your time.
user
There is no previous reservation available in your name Susan Robinson.
assistant
Oh! May be booking has not done properly. Anyway, thank you for your time.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user