Hello.
user
Hello, how may I support you?
assistant
I want to change my reservation due to postponed of my Client meeting, so please assist me to change.
user
Sure, may I know your name to check the status of your reservation and revert you.
assistant
Sure, my name is Amanda Jones.
user
We could not find any active reservation by the name in our data base.
assistant
No issues, thanks for your kind service.
user
Thank you for reaching us.
assistant