Hello.
user
Hello, how can I help you today?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Jonathan Hernandez.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant