Hello.
user
Hello, how may I help you?
assistant
Can you help me to change the reservation which I had done last week?
user
Sure, may I know your name?
assistant
Ok, please check for the name Larry Thompson.
user
Sure, wait a minute.
assistant
Ok, please take the time you need.
user
Sorry, there was no reservation found on your name.
assistant
That is ok, thank you for assisting me.
user
Thank you for reaching us.
assistant