Hello.
user
Hello. How can I assist you?
assistant
Edward Gonzalez here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure Edward, please wait a moment.
assistant
Ok, I will wait.
user
Sorry Edward, there is no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for approaching.
assistant