Hello.
user
Hello. How may I aid you today?
assistant
Assist me in cancelling my previous flight reservation. As I modified my journey dates.
user
Sure, I am happy to help you with that.
assistant
Thanks for accepting my request.
user
For cancelling your reservation, we need to know your name to check your reservation status. So, please share me your good name.
assistant
Patricia Carter here.
user
Sorry to say that, we have not found any active reservation on your name in our database.
assistant
Ok, not an issue. Thanks for checking.
user
Thank you for choosing us.
assistant