Hello.
user
Hello.
assistant
I am Mary Mitchell.
user
How can I assist you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, I will wait for your information.
user
Mary Mitchell, there is no active reservation found under your name to do modifications in that.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant