Hello.
user
Hello, Good Morning. How may I guide you?
assistant
I'm Melissa Mitchell. I'd like to re modify my existing reservation due to heavy rain.
user
Sure, please hold on for a minute, let me check.
assistant
Sure, take your time.
user
I am sorry to inform you that there are no reservations with your name.
assistant
Ok. Thank you for the information.
user
Thank you, have a good day.
assistant