Hello. John Robinson here.
user
Hello John, how may I assist you today?
assistant
Due to emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks for that.
user
Sorry John, there is no reservation found as per your name to cancel your reservation.
assistant
Anyway, thanks for the information.
user
You are welcome.
assistant