Hello. Myself Joshua Lewis.
user
Hello, how may I assist you?
assistant
I would like to change my recent reservation due to some personal issues. Will you help me with that?
user
Sure, wait a moment please.
assistant
Ok, I will wait for your response.
user
Joshua Lewis, we haven't found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant