Hello.
user
Hello. How may I aid you?
assistant
I need to cancel my recent reservation as my schedule is cancelled. Can you please help me out?
user
Sure, I am here to help you. May I know your name to check your reservation status?
assistant
Joseph Turner here.
user
Ok, please give me a moment. Sorry, there is no reservation found on your name in our records.
assistant
Sure. Not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant