Hello, I am Patricia Williams.
user
Hello, How can I aid you today?
assistant
Due to an emergency I want to cancel my recent reservation.
user
Sure, we are here to help you. Please wait a minute, I will check and get back to you.
assistant
Sure.
user
Thank you for waiting. There is a recent reservation found on your name. Can I proceed with cancellation?
assistant
You can proceed.
user
Your recent reservation has been cancelled.
assistant
Thank you.
user
Thank you for approaching us, Have a great day.
assistant