Hi. I am Edward Brown.
user
Hello, how may I be your helping hand today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please give me sometime to check the status of your reservation.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to change.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant