Hello.
user
Hello. How may I assist you?
assistant
Due to some health issue, I want to change my existing reservation. Can you please help me with this?
user
Sure, I am here to help you out. May I know you name please to proceed further?
assistant
Sure, I am Christine King.
user
Christine King, we regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, Thank you.
user
Thank you for approaching us.
assistant