Hello. I am Edward Adams.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am perky to help you. Please wait for a while. I will check previous list and revert you.
assistant
Ok, take your own time.
user
Thanks for waiting, there is no active reservation on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant