Hello.
user
Hello. How can I assist you?
assistant
Janet Hernandez here. I would like to change my reservation due some health issues, can you please help me with that?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for checking out.
user