Hello.
user
Hello, may I know your name?
assistant
I am Emily Edwards I want to cancel my recent reservation due to my interview got preponed.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Sorry to inform you there is no any reservation found on your name.
assistant
 No issue,Thank you for your service.
user
Thank you for connecting with us, have a nice day.
assistant