Hello, I am Donald Lee.
user
Hello, how may I serve you today?
assistant
As the party which I want to attend got postponed, I want you to change my reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant