Hello.
user
Hello. How can I aid you today?
assistant
I want to change an existing reservation due to my health issues.
user
Sure, I am here to help you with that. May I know your name please?
assistant
Can you please check the reservation by the name Kimberly Mitchell?
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, but I am very sorry to tell you that, there is no active reservation found on your name in our database to change it.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Most welcome, thank you for reaching us. Have a nice day.
assistant
You are welcome.
user