Hello, Eric Hill here.
user
Hello, In what way I can assist you?
assistant
Due to the heavy snow fall, The formula 1 race have been postponed. So I want to change my reservation.
user
Ok, wait for a while I will check and revert you.
assistant
Sure.
user
Thanks for being patient, I am sorry to say there is no reservation found for you.
assistant
Ok, No problem. Thanks for the service.
user
Thanks for connecting with us, have a great day.
assistant