Hello. I am Kenneth Perez.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to postpone of my conference.
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
We found a new reservation on your given name, can you please share your new journey details?
assistant
My source and destination airport codes are NY - EWR, DC - IAD. My departure day is 05/09, return day is 05/11.
user
We found a flight with JetBlue airlines, flight number is 1021 with one connection and price is 100.
assistant
You can proceed to booking.
user
Ok, your ticket has been booked.
assistant
Thank you for your good service.
user
Thanks for choosing us.
assistant