Hello, I am Larry Lopez.
user
Hello, how may I support you?
assistant
As my schedule of attending an conference got cancelled. Can you please help me in cancelling my existing reservation?
user
Sure, please wait for a while I will revert you.
assistant
Ok.
user
Thank you for your valuable time, unfortunately there is no reservation found with your name.
assistant
Ok, no issue. Thank you for your information.
user
Have a good day.
assistant