Hi, Catherine Wright here.
user
Hello, how can I help you?
assistant
My health is not good to travel, so can you help me cancelling my reservation?
user
Sure, please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Oh! it is ok, no problem, thank you for your quick response.
user
Thank you.
assistant