Hello.
user
Hello.
assistant
My name is Katherine Taylor.
user
How may I assist you?
assistant
I want to change my existing reservation due to some personal issues. Can You help me with that?
user
Sure, please wait a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name. Can you please provide the new journey details?
assistant
Airport codes are from PHL to AUS. Dates are from 05/21 to 05/23. Make sure that price limit is 200. And connection limit is 1.
user
Ok. Please wait for a minute.
assistant
Sure.
user
We found a Southwest airline flight with number: 1017, price: 100 and one connection available that matches your requirements. Shall I proceed?
assistant
Ok, You can proceed with booking.
user
Your  ticket was confirmed.
assistant
Thanks for your service.
user
Thanks for reaching us.
assistant