Hello.
user
Hello. How can I assist you today?
assistant
I already book a reservation but due to my bad health I postpone my journey. Can you change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Ashley white.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found with your given name in our data.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant