Hello.
user
Hello, how may I aid you?
assistant
Myself Benjamin Williams. I want to change my reservation as I have to prepare for my exam. Can you please do that for you?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant