Hello.
user
Hello. How may I help you?
assistant
I am Ashley Thomas. I want to cancel my ticket because I am unable to travel on those dates. Can you help me?
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please wait for a while to check in our database.
assistant
Ok, take your own time.
user
Sorry, there are no reservations found.
assistant
It's ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for checking.
user