Hello. I am Scott Hill.
user
Hello, how can I assist you today?
assistant
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, please wait a second I will check the update.
assistant
Ok, take your own time.
user
Sorry to inform you that there is no reservation found under your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant