Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation, which is done recently. Can you please help me out in cancellation?
user
Sure, can I know your name please?
assistant
Myself Donald Turner.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your information.
user
Sorry, there is no reservation found with your name in our records.
assistant
Not a big problem, anyway, thank you for the information.
user
Most welcome.
assistant