Hello, I am Stephen Thomas.
user
Hello, how can I assist you?
assistant
I want to change my reservation as my plan for an adventure trip got postponed. Can you help me in changing?
user
Sure, we are here to help you. Please wait a while let me check and let you know the information.
assistant
Ok.
user
Sorry, I found no reservation in your given name.
assistant
That's Ok. Thanks for your response.
user
Thank you for choosing us.
assistant