Hello.
user
Hello, how can I support you now?
assistant
Due to my ill health, I would like to change my existing reservation. Can you help me?
user
Sure, I will help you with that. May I know your name please?
assistant
Please check with the name Brandon Wilson.
user
Sorry Brandon, there is no reservation found on your name.
assistant
Oh, I guess there is a mistake happened while booking. Anyways, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant