Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, may I know your name?
assistant
I am Raymond Thompson.
user
Please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
I found your reservation and cancelled it.
assistant
Thank you for cancelling my reservation.
user
Thank you for choosing us Raymond Thompson.
assistant