Hello.
user
Hello, how may I help you?
assistant
My name is Janet Thomas. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please hold on.
assistant
Sure, take your time.
user
Sorry, no reservation found for the given name.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching us.
assistant