Hello.
user
Hello. How can I assist you today?
assistant
I have planned to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, I will help you with that. Please mention your name for checking the reservation status.
assistant
Karen Hill.
user
Please give me a moment.
assistant
Sure, take your own time.
user
There is no reservation found under your name.
assistant
No problem, thank you for searching.
user
Welcome, have a great day.
assistant