Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, will you please let me know your name to check the reservation status and revert you?
assistant
Myself Edward Baker.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant