Hello, Jack Walker here.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation. Can you help me?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, take your time.
user
Jack, no reservation has been found on your name in our database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant