Hi.
user
Hello, how may I help you today?
assistant
Due to landslides at my location, I'm unable to catch the flight. Can you please cancel my reservation?
user
Sure, I will help you. May I know your name please?
assistant
My name is Gary Taylor.
user
Gary, please wait for a mean while.
assistant
Ok.
user
Sorry Gary, your reservation has been successfully cancelled as per your database.
assistant
Thank you for your service.
user
You are welcome.
assistant