Hello.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my health is not good to do journey.
user
Sure, I am here to help you. May I know your name?
assistant
My name is Gregory Turner.
user
Ok, please wait for a moment.
assistant
Sure.
user
Turner, I did not find any reservation under your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
You are welcome and thank you for contacting us.
assistant