Hello.
user
Hello. How can I assist you?
assistant
Can you please assist me in changing my reservation due to my busy schedule?
user
Sure, can you please mention your name to check your reservation details in our database?
assistant
My name is Dorothy Nelson.
user
Please wait for a moment.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No worries, thank you for your time.
user
Thank you for reaching us.
assistant