Hello.
user
Hello.
assistant
I am Ashley Taylor.
user
What can I do for you?
assistant
Due to sudden plan with my cousins, I want to cancel my reservation. Can you help me?
user
Sure, wait a moment please.
assistant
Ok.
user
I have found your reservation, If you want to cancel the reservation only half of the ticket amount will be refund to you. Shall I proceed?
assistant
Please cancel it.
user
I have cancelled your reservation, amount will be credited in your account.
assistant
You are welcome.
user
Thank you for reaching us.
assistant
Thank you.
user
Welcome.
assistant