Hello. I am Ruth Thompson.
user
Hello, how may I support you today?
assistant
As my holiday trip has been postponed, Can you please change my reservation?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please wait for moment, while I search for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant