Hi.
user
Hello, how may I assist you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, may I know your name please?
assistant
My name is Karen Hernandez.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
We found a reservation with your name.
assistant
You can proceed with cancellation.
user
Your flight ticket has been cancelled.
assistant
Thanks for the help.
user
Thank you for opting us.
assistant