Hello, I am Alexander Jones.
user
Hello, how can I provide assistance for you?
assistant
Owing to an emergency I want to cancel my recent reservation.
user
Ok, I will help you in that.
assistant
Thank you.
user
Please standby.
assistant
Sure.
user
Thanks for waiting, we could not find any reservation on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant