Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure. May I know your good name please?
assistant
My name is Andrew Hernandez.
user
Ok, please wait for a second.
assistant
Sure.
user
Thanks for being patient. Sorry for the inconvenience, there is no reservation found on your given name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant