Hi.
user
Hello.
assistant
Edward Lee here.
user
Lee, how can I help you today?
assistant
Can you cancel my flight ticket reservation? As my business meeting is been postponed to some other dates.
user
Sure, I am here to help you.
assistant
Ok.
user
Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Lee, there are no flights reserved on your given name.
assistant
Ok, not a problem. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant