Hello.
user
Hello. How can I assist you today?
assistant
I need to modify my reservation as my exams got postponed due to change in climate. Can you please help me about that?
user
Sure, will you please give me a moment? Please mention the name for checking the reservation.
assistant
Ok, have your time. Myself William Thomas.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, anyway thank you for the information.
user
Welcome, have a great day.
assistant