Hello.
user
Hello, how may I serve you at this moment?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, we are here to help you. May I know your name please?
assistant
My name is Susan Smith.
user
Ok, please be on hold for some time.
assistant
Sure, take your time.
user
Sorry we could not find any reservation on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user