Hello.
user
Hello. How can I assist you today?
assistant
I'm Cynthia Carter. I need to attend an emergency case, I couldn't take the flight. Can you cancel the reservation?
user
Sure, I can help you with that.
assistant
Ok.
user
Please allow me a moment to cancel your reservation.
assistant
Sure.
user
Your patience is greatly appreciated. Cynthia, there is no reservation found under your name.
assistant
It's fine.
user
You are welcome.
assistant
Thank you for your help.
user