Hello.
user
Hello. How can I help you?
assistant
My name is Jerry Brown and I want cancel my reservation. Can you please help me?
user
Sure, I can help you. Please wait, let me check your reservation status.
assistant
Ok, take your time.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Not an issue, thank you for the information.
user
You are most welcome and thank you for approaching us.
assistant