Hello, I am Daniel Smith.
user
Hello. How can I hep you Smith?
assistant
Due to heavy snow storms, I want to change my reservation. Can you help me with it.
user
Sure, wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry to tell that there is no reservation on your name.
assistant
No issues.
user
Thank you for approaching us.
assistant
Thank you, for the information.
user