Hello.
user
Hello, how may I provide assistance to you?
assistant
Please assist me to change my active reservation as my meeting was cancelled.
user
Sure, we are here to help you. May I know your good name please?
assistant
Myself  Linda Parker.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant