Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to my family issues, can you help me?
user
Sure, may I know your name for checking?
assistant
My name is Samuel Hall.
user
Give me a minute.
assistant
Take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's fine. Anyways, thank you for checking for my previous booing.
user
Thank you for reaching us.
assistant
You are most welcome.
user