Hi, I am Samuel Lee.
user
Hello, how may I oblige you today?
assistant
Owing to an emergency, my planned to attend a workshop on Mainframes technology has been cancelled. So I request you to cancel my existing reservation?
user
Sure, we are blissful to help you. Please wait a moment, let me check your reservation with us and revert to you.
assistant
Sure.
user
Thanks for your valuable time. Unfortunately, no existing reservation found with provided name.
assistant
Ok, no worries at all. I appreciate your quality customer service.
user
Thanks for connecting with us. Have a great day ahead.
assistant