Hi.
user
Hello, how can I serve you today?
assistant
I would like my flight ticket to be cancelled which I booked last week for my business trip. So can you cancel my flight ticket reservation?
user
Sure, I am glad to help you. May I know your good name?
assistant
I am Christine Thompson.
user
Please be on hold. There is no reservation found on your name in our database to cancel it.
assistant
Not a problem. Thank you.
user
Thank you for opting us.
assistant