Hello.
user
Hello. How can I assist you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
On which name your previous ticket has been reserved?
assistant
My reservation was done under the name Brian Lewis.
user
Just give me a moment, I will check and get back to you.
assistant
Sure, take your time.
user
Unfortunately there is no reservation found with your given name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for connecting with us.
assistant