Hello, I am Joshua White.
user
Hello White, how may I oblige you today?
assistant
I want to cancel my trip due to financial issues going on in my family. Can you aid me in cancelling my ticket?
user
Sure, we are mirthful to help you.
assistant
Thank you. I have one doubt, how many days it takes to refund my money back if my ticket is been cancelled?
user
Yes White, it will take 3 to 4 working days.
assistant
Ok, fine. Please search for my reservation in your records and cancel it.
user
Sure, may I know on whose name the ticket has been booked formerly?
assistant
Formerly, I have booked the ticket with my name itself.
user
Ok White, hold on for a moment. Let me check in our records. Sorry White, there are no flight ticket has been reserved on your given name.
assistant
Sure, take your time. I will wait for your response. No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant