Hello.
user
Hello, may I know your name please?
assistant
Sure, my name is William Brown.
user
Ok Brown, what can I do for you?
assistant
My business trip has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait a moment. I will check for the existing reservation.
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your name.
assistant
Ok, It's fine.
user
Thank you for reaching us.
assistant
Thank you for your information.
user