Hello.
user
Hello. How can I assist you at this moment?
assistant
My name is Jonathan Jones and I would like to cancel my recent reservation.
user
Sure, I am here to help you with that. Pleas wait for a moment, let me check your previous reservation status.
assistant
Sure, take your time.
user
There is no active reservation found with your name in our database to cancel it.
assistant
No problem, thank you for the help.
user
Thank you for reaching us, have a great day.
assistant