Hello.
user
Hello, how may I help you?
assistant
I want to spend some more days with my mother, I want to change my existing reservation. Please help me out.
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Nicholas Edwards.
user
Nicholas, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant