Hello, I am Lisa Phillips.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Could you please help me with cancellation?
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation on found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant