Hello.
user
Hello. How may I support you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Kevin Perez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
No issues, thank you for checking.
user
Thank you for approaching us.
assistant