Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation as my sister blessed with a baby boy before the expected delivery date. So can you please help me in cancellation?
user
Sure, may I know your name to check the reservation in our data base?
assistant
My name is Melissa Walker.
user
Please hold for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no worries.
user
Thank you for contacting us.
assistant
Thanks for your information.
user