Hi.
user
Hello.
assistant
I am John Scott.
user
How can I help you today?
assistant
In my previous reservation I gave wrong airport codes, so can you help me for changing my previous reservation?
user
Sure, I can help you with that.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Ok.
user
There is no previous reservation available on your name John Scott.
assistant
Oh! I think my sister's already changed my reservation. Anyway thank you for your services.
user
Thank you for reaching us, have a good day.
assistant