Hello.
user
Hello.
assistant
I am Samantha King.
user
How can I aid you?
assistant
I have to cancel my flight ticket booking due to health issues, can you please help me in that one?
user
Sure, please allow me a moment to check for your previous reservation status.
assistant
Thank you for considering my request and I can wait for your response.
user
Thank you for waiting.
assistant
It's alright.
user
There is no active reservation have been found under your name in our database to cancel it.
assistant
No problem with that one, I think it is not booked properly while I was booking. Thank you for your immediate response.
user
Thank you for reaching us.
assistant
Welcome.
user