Hello.
user
Hello. How can I assist you now?
assistant
My Adventure trip got postponed, Can you please change my existing reservation?
user
Sure, I can help you and may I know your previous flight ticket booking name?
assistant
Sure, I am Ruth Jackson.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, there is a no reservation found for the user name in our data base to change it.
assistant
Ok, Thank you.
user
You are most welcome and thank you for reaching us.
assistant