Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Scott Campbell.
user
Ok, wait for some time.
assistant
Sure, I will wait.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thanks for approaching us.
assistant