Hello.
user
Hello, how may I help you?
assistant
I would like to change my planned dates to next monsoon, please help me in changing my existing reservation.
user
Sure, I will help you. May I know your name please?
assistant
My name is Ronald Wright.
user
Please wait a moment.
assistant
Sure.
user
Ronald, no reservation has been found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant