Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Jonathan Green here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant