Hi.
user
Hello. How may I assist you?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to assist you. May I know your name?
assistant
Dorothy Jones here.
user
Thank you. Please wait for a while. I will check your reservation status and let you know.
assistant
Sure.
user
Sorry, I did not find any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant