Hello.
user
Hello, how may I render you at this moment?
assistant
I am Pamela Hernandez. I want to change an existing reservation, due to my health issues. Could you help me in changing the reservation?
user
Sure, please help me with your good name?
assistant
I already mentioned above.
user
Ok, give me a minute, let me check with your existing reservation status.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user