Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation, due to an health issue.
user
Sure, I will help you with that. Give me a minute. May I know your name please?
assistant
Ok. My name is Linda Allen.
user
I am sorry to say that there is no reservation found.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant
Welcome.
user