Hello. I am Samuel Parker.
user
Hello, how can I help you today?
assistant
Due to some emergency problem, I need to cancel my reservation. Can you please help me?
user
Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for contacting us.
assistant