Hello.
user
Hello.
assistant
Ruth Hill here.
user
How can I be your helping hand?
assistant
Due to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I will help you. Please hold on, I will check for your previous reservation and let you know the details.
assistant
Ok.
user
Sorry, there was no reservation on your name to cancel.
assistant
Not an issue, thank you.
user
Thank you for approaching us, have a great day.
assistant