Hello.
user
Hello. How can I help you?
assistant
Amanda Brown here.
user
Ok.
assistant
I need to change my existing reservation as my plan to go for an historical tour got postponed. Can you please check if my reservation is active or not? If it is active, please change it.
user
Sure, I am here to help you. Please wait a minute.
assistant
Thank you.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us, have a good day.
assistant