Hello.
user
Hello.
assistant
My name is Nancy Hernandez.
user
What kind of service are you looking for, Nancy?
assistant
The event which I am going to attend has been cancelled, so I want to cancel my recent reservation.
user
Ok, please hold on for a moment, I will go through your existing reservation details.
assistant
Sure, take your time.
user
There is no reservation found under your name to cancel that, Nancy.
assistant
Ok, not an issue. Thank you for your response.
user
My pleasure, thank you for choosing us.
assistant