Hi.
user
Hello, how may I help you?
assistant
I am Jennifer Harris. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Please wait a moment, I will check and revert to you.
assistant
Sure.
user
We are sorry to say that there is no reservation found with your given name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant