Hi.
user
Hello, how may I help you?
assistant
I just wants to cancel the reservation as my friend met with an accident.
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your good name please?
assistant
Reservation was done with the name of Margaret Gonzalez.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Not a issue. Thank you.
user
Thanks for choosing us.
assistant