Hi.
user
Hello, how may I assist you for a day?
assistant
I need you help to change my reservation I did recently on the name William Thompson. Can you help?
user
Sure, I will help you in changing your reservation.
assistant
Ok, not a problem. I will wait.
user
Please provide your name to check the active reservation under your name.
assistant
It is mentioned above please check.
user
Sorry to say this Thompson, there are no active reservations under your name to change.
assistant
Ok, not a problem. Thank you for assisting me. I will check my mails.
user
You are most welcome, thank you for reaching out here.
assistant