Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, could you please provide you name to check your reservation status?
assistant
Sure, my name is Amanda Gonzalez.
user
Ok, please hold on for a moment. Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant