Hello. Helen Phillips here.
user
Hello, how may I help you?
assistant
I need to change my existing reservation due to some issues, can you help me in doing that?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant