Hello.
user
Hello.
assistant
I am Linda Clark.
user
How may I aid you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are here to help you from our agency.
assistant
Thank you.
user
Please give me a moment to check your previous reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant