Hi,.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation due to my exams got postponed. Can you aid me with this?
user
Sure, for that I need to know your name please provide it.
assistant
Myself Nancy Collins.
user
Please wait a moment.
assistant
Ok.
user
Thanks for your time, we did not found any reservation by this name.
assistant
Ok, thanks for your kind response.
user
Thanks for opting us.
assistant