Hi.
user
Hello.
assistant
I am Sarah Garcia.
user
How can I help you?
assistant
I want to cancel my reservation, due to my brother's marriage were cancelled. Can you help me out?
user
Sure, Wait a minute.
assistant
Ok.
user
 Sorry to tell that there is no reservation  on your name.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant