Hello.
user
Hello, how can I assist you today?
assistant
I have a reservation to meet my project manager. Due to some technical issues it got postponed. Can you please change my existing reservation?
user
Sure, we are glad to help you. Please wait for a while, I will check the reservation list and revert to you. May I know your name please?
assistant
I am Joseph Lewis.
user
Thank you for waiting. Sorry we did not find any reservation against your name.
assistant
Ok, no problem. Thanks for your response.
user
Thank you for approaching us.
assistant