Hi, I am Elizabeth Evans.
user
Hello Elizabeth Evans.
assistant
I need to cancel my recent  reservation due to some health problems. Could you please help me in doing this?
user
Sure, I can help you. Please wait a moment, I will check the status and revert you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name. Thank you, we look forward to here from you.
assistant
No problem, Thank you for your service.
user