Hi. I am Helen Turner.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to some tornado going on in my location, can you help me out?
user
Sure, I am here to help you. Please wait for a while, I will check the status and get back to you.
assistant
Sure, take your own time.
user
Thank you for your time, There was no reservation found on your name.
assistant
That's ok, not an issue. Thank you for reaching us.
user
Thank you for opting us.
assistant