Hi.
user
Hello, how may I help you?
assistant
I am Emily Lewis. Can you help me to change my reservation to next week?
user
I am happy to help you, please hold on a moment I will revert you back with the proper information.
assistant
Thank you, please check my details in your records.
user
There is no reservation found on your name to change it.
assistant
No issues, thank you for your quick response.
user
Welcome Emily Lewis.
assistant