Hello.
user
Hello. How may I help you today?
assistant
I am Kenneth Mitchell. I want to change my reservation, will you please assist me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for supporting us.
assistant