Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation which I have done to open new branch in another location but suddenly it got cancelled now. So, please help me with cancelling my reservation.
user
Sure, I will help you on that. Will you please provide your name for checking your reservation?
assistant
Sure, please check my reservation with name Dorothy Taylor.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Oh! May be booking is not done properly. Thank you for your time.
user
Welcome, have a great day.
assistant