Hi.
user
Hello, how can I help you today?
assistant
Owing an emergency want to change my reservation, can you help me with it please?
user
Sure, may I know your good name?
assistant
My name is Amanda Robinson.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant