Hello.
user
Hello. How can I assist you today?
assistant
Samuel Garcia here. I want to cancel my reservation today due to terrorist attacks in Syria, can you please help me?
user
Sure, please give me a moment. I will check your reservation status. Thanks for waiting, there is no reservation found under your name.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Welcome, have a great day.
assistant
Most welcome.
user