Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to heavy Sandstorms at my place, so please help me.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, I am Steven Lee.
user
We found a reservation on your name in our database. Can I cancel it?
assistant
Sure, you can cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for helping me.
user
Thank you.
assistant