Hi.
user
Hello, how could I support you today?
assistant
My Fun-Filled Vacations has been postponed, due to some health issues. So, aid me in changing the reservation with the name of Joseph Young.
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Unfortunately, no reservation found on your given name.
assistant
Not a problem. Thank you for your information.
user
Thank you for choosing us.
assistant