Hi, I am William Evans.
user
Hello, how may I assist you?
assistant
Owing an emergency, I just want to change my reservation to Austin. Can you help me with it?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry Evans, in my database I didn't found any reservation regarding your name.
assistant
Ok, thank you.
user
Thank you for reaching us. Have a nice day!.
assistant