Hello, I am Stephanie Carter.
user
Hello, how may I oblige you today?
assistant
 I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me with that?
user
Sure, we are glad to help you. Please wait for a while.
assistant
Sure.
user
Sorry we couldn't find any reservation with your name.
assistant
OK, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user