Hello. I am Emily King.
user
Hello, how may I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I am here to help you with that. Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, there is no reservation found on your name in my database.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant