Hello.
user
Hello.
assistant
I am Kathleen Jones.
user
How can I assist you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
There is no reservation found on your name in our database.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user