Hello. I am Patricia Campbell.
user
Hello, how may I assist you?
assistant
Can you please change my reservation as the live cricket match which I want to watch got postponed due to heavy rains?
user
Sure, please wait for a moment, I will check and revert to you.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for contacting us.
assistant