Hello.
user
Hello. How can I aid you?
assistant
I want to change my reservation which was done two days ago, can you help me with that?
user
Sure, We are here to help you. May I know your name?
assistant
My name is Amanda Wright.
user
Please wait a while.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant