Hello, Daniel Brown here.
user
Hello, welcome to flight booking agency. How can I assist you today?
assistant
My house got burgled. So I want to cancel my reservation.
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
Your patience is greatly appreciated. Daniel, there is no reservation found under your name.
assistant
No problem, thank you for helping me.
user
You are welcome.
assistant