Hello.
user
Hello, how may I help you?
assistant
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed, will you help me with that?
user
Sure, please help me with your name.
assistant
Melissa Nelson here.
user
Sorry to say, no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user