Hi, I am Benjamin Smith.
user
Hello,. What help you expect from me?
assistant
I want to cancel my recent reservation due to health issues, can you help me out with this?
user
Yeah, sure. May I know your good name please? Wait for a minute, i will get back to you.
assistant
Sure.
user
Sorry for inconvenience,no reservation is available on your name.
assistant
Thanks for your information.
user
Thank you for choosing us.
assistant