Hello.
user
Hello, how can I amend you?
assistant
Samantha Moore here, want your help in making some changes in my existing reservation due to the busy schedule on my previously planned dates.
user
Sure, I will help you in this.
assistant
Thank you.
user
Ok, just wait for a while I will revert to you.
assistant
Sure, I will be waiting.
user
Sorry, we found no reservation in your name to change the details as per your request.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant