Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation due to heavy floods at my destination place, so please help me to cancel.
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Ok, please provide your good name.
assistant
Sure, I am Jennifer Young.
user
Ok, please wait for a moment, I will check the reservation on your name in our database.
assistant
Ok, I will wait.
user
Thank you for your time, we did not find any reservation on your good name.
assistant
That's Ok, not a problem. Thank you for informing me.
user
Thank you for opting us.
assistant