Hello.
user
Hello.
assistant
My name is Brandon Martinez.
user
Brandon, how can I assist you?
assistant
I recently booked a ticket to go to my home town, but, suddenly some one called to me and ask to donate the blood due to an emergency. Can you please cancel my ticket?
user
So nice of you. Let me check.
assistant
Thank you. Sure.
user
Sorry, no reservation found by your name.
assistant
Ok, no problem , thank you for providing your information.
user
Thank you for approaching us.
assistant