Hi.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation. Can you help me?
user
Sure, may I know your name to cancel the reservation?
assistant
I am Robert Davis.
user
Please wait for a couple of minutes I will revert to you.
assistant
Sure, take your time.
user
Sorry, I found no reservation regarding your ticket cancellation.
assistant
No problem.
user
Thank you for reaching us.
assistant
Thanks for your time and information.
user