HI.
user
Hello.
assistant
I am Catherine Mitchell.
user
How may I assist you now?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Catherine Mitchell, please wait for a moment.
assistant
Ok.
user
May I know your travelling dates?
assistant
12/21 and 12/23 are my travelling dates.
user
What are your desired airport codes?
assistant
CO-DEN will be my source and destination airport codes.
user
Ok, please mention your specifications.
assistant
I need a direct fight.
user
Sorry to say, there are no direct flights available for your journey.
assistant
No issue, I will choose other alternative.
user
Thank you for choosing us.
assistant
Thank you for your information.
user