Hi. Amy Taylor here.
user
Hello. How can I aid you Amy Taylor?
assistant
I booked a flight ticket in your agency for my holiday trip to New York but now I want to get it cancelled. So can you go ahead and cancel my flight ticket?
user
Sure. Yes, there is a reservation on your name as per the records of reservation. Can I proceed?
assistant
Sure.
user
Ok, the flight reservation which was on your name is now cancelled successfully.
assistant
Thank you.
user
Thank you for choosing our agency.
assistant