Hello.
user
Hello, how can I aid you for today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
I am here to help you about that, can you please provide your name to check the reservation status?
assistant
Sure, Ruth Lewis.
user
Sorry Ruth Lewis, I am not able to find any active reservation under your name.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, thank you for reaching us.
assistant