Hello.
user
Hello, how can I assist you today?
assistant
I am Kimberly Thompson here. I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, please wait for a while.
assistant
Thank you for considering my request. Sure, I will wait for your response.
user
Sorry to say that, there was no reservation found with your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant