Hello.
user
Hello, how may I assist you?
assistant
I want to change my current reservation due to some problem, can you help me?
user
Sure I will help you in amend your reservation. May I know your name?
assistant
Myself Andrew Hernandez.
user
Sorry Andrew, no reservation found on your name in our data.
assistant
Ok, no issues with it. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
Most welcome.
user