Hello.
user
Hello.
assistant
I am Jonathan Young.
user
How may I assist you today?
assistant
I want to book a ticket from CLT to IAD to attend seminar, can you help me in booking?
user
Please mention your travelling dates, so I can further checking.
assistant
I am departing on 01/20 and return on 01/22.
user
Please wait a moment, let me check.
assistant
Sure, take your time.
user
Sorry Young, there are no flights running on that route due to bad weather.
assistant
That's ok, thank you for your information.
user
Thank you for reaching our service.
assistant