Hello.
user
Hello, how can I assist you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, please provide your name to fetch your ticket from our database.
assistant
Thank you for your response, my name is Rebecca Wright.
user
We regret to inform you that there is no active reservation found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant