Hi.
user
Hello.
assistant
I need to amend an existing reservation due to health issues, can you please help me out?
user
Sure, may I know your good name please?
assistant
Sure, my name is Pamela Baker here.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your help.
user