Hello. Myself Jack Roberts.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait for a while.
assistant
Thank you for accepting my request.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for you information.
user
Thank you for opting us.
assistant