Hello. I am Laura Young.
user
Hello, how may I help you?
assistant
I just want to cancel my recent reservation, can you please help me with cancellation?
user
Sure, I will help you Laura. Please standby.
assistant
Ok.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for choosing us.
assistant