Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation due to my son's flu, can you help me please?
user
Sure, may I know your name please to check the reservation status?
assistant
Ok, my name is Nicole Martin.
user
Nicole, there is no reservation found with your details.
assistant
Ok, no issues with it. Thank you for helping me.
user
Thank you for reaching us.
assistant
Most welcome.
user