Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
I am Kathleen Lewis.
user
Please allow me a moment.
assistant
Ok.
user
Sorry Kathleen Lewis, there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us Kathleen Lewis.
assistant