Hello.
user
Hello, how can I support you?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, I am here to help you. May I know your name?
assistant
Thank you and my name is Jonathan Moore.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
Ok, no issue. Thank you.
user
Thank you for contacting us.
assistant