Hello. My name is Patricia Martin.
user
Hello Patricia, I'm Travel Chat Bot! I can help you find your booking details, cancel or amendment.
assistant
I had planned to go on a vacation, but it was cancelled.Can you cancel my recent reservation?
user
Sure. I can definitely help you. I found your previous ticket. I cancelled your flight ticket  and the airline is not charging you their normal fee.
assistant
Thank you for the help.
user
Welcome.
assistant