Hello.
user
Hello. How can I aid you?
assistant
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please do some modifications in my existing reservation?
user
Sure. Please tell me your good name.
assistant
My name is Nancy Taylor.
user
Please wait a while.
assistant
Ok.
user
Sorry Nancy, there is no reservation found on your name in our database.
assistant
Thank you for solving my issue.
user
Most welcome.
assistant