Hi,.
user
Hello,. On what way, can I assist you the best today?
assistant
Please cancel my recent reservation.
user
Sure, I will help you in cancellation. To cancel your ticket, we need your name. Can you provide it?
assistant
I am Katherine Baker.
user
Thanks for the details, please wait.
assistant
Sure.
user
Thanks for your time. Sorry Katherine, Unfortunately there is no active reservation on your name to cancel it.
assistant
Thank you.
user
Thanks for choosing us for your ticket cancellation process.
assistant