Hello.
user
Hello, How best can I give you the help?
assistant
I have some personal matters that need fixing so I need cancel my recent reservation. Can you please help me in that?
user
Sure, I will help you with that. On what name, do I need to cancel the reservation?
assistant
My name is Samuel Evans.
user
Ok, please wait. Let me check the reservation status.
assistant
Sure.
user
Soprry to say that, there is no active reservation on your name to cancel it.
assistant
Ok, no worries.
user
Thanks for choosing us.
assistant
Thanks for your kind service.
user