Hello.
user
Hello,. How can I amend you today?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like cancel my ticket. Will you help me in this?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Let me know your name to check with the reservation.
assistant
I am Stephen Mitchell.
user
Please, stay online I will check with the reservation and revert to you.
assistant
Sure.
user
Thanks for your time. There is no reservation found on your name for cancelling purpose.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant