Hello.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation owing to an emergency.
user
Sure, let me know your name to check further in our records?
assistant
My name is Raymond White.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found with your name in our records to cancel it.
assistant
Thank you.
user
Thank you for contacting us.
assistant