Hello.
user
Hello. How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
May I know your name?
assistant
My reservation was done under the name Justin Lopez.
user
Ok, as per our records there is no reservation found.
assistant
That's ok, not an issue.
user
Thank you for choosing our agency.
assistant
Anyways, thank you for the information.
user