Hello.
user
Hello. Good evening.
assistant
Michelle Robinson here.
user
How can I assist you, Michelle Robinson?
assistant
Due to the postponement of my son seminar, I want to change my recent reservation.
user
Sure. Please wait a minute. I found the reservation with your details. Please let me know your travel dates.
assistant
My dates of journey is from 08/14 to 08/16.
user
Please mention your airport codes.
assistant
My airport codes are from MSP to SEA.
user
There is a flight available with Southwest airlines matching with your details. Shall I proceed?
assistant
Yes, proceed.
user
Your ticket is booked. Thank you for reaching us.
assistant
Welcome.
user