Hello.
user
Hello, how may I help you?
assistant
I am Elizabeth Clark. I want to cancel my reservation due to my mother's health issue, help me in cancelling my reservation.
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Its ok, thank you for your support.
user
Thank you for reaching us.
assistant