Hello.
user
Hello. How may I be of your service?
assistant
My plan to attend function got postponed, will you help me to cancel my recent reservation?
user
Sure, we are here to help you.
assistant
Thanks.
user
Please let me know your name to check the reservation status.
assistant
Sure, my name is Barbara Baker.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for your help.
user
Thank you for consulting us.
assistant