Hello.
user
Hello, how best I can serve you today?
assistant
Please help me to change my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sharon Martin.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Thank you for your information.
user
Thank you for approaching us.
assistant