Hi.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation. Can you please help me?
user
Sure, may I know your name please?
assistant
Thank you. I am Laura Adams.
user
Wait a moment please.
assistant
Sure.
user
Laura Adams, we haven't found any reservation under your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant