Hello, I am Sandra White.
user
Hello, how can I support you today?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me in this?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's not really a problem. Thank you for your information.
user
Thanks for opting us.
assistant