Hello.
user
Hello. How may I assist you?
assistant
I want to change my reservation, can you please help me?
user
Sure, I am here to help you with your concern. Can I have your name please to check your reservation status?
assistant
My name is Stephanie Carter.
user
Please hold on a moment.
assistant
Sure.
user
Stephanie Carter, no reservation has been found on your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant