Hello.
user
Hello. How can I guide you?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, We are here to assist you.
assistant
Thank you.
user
May I know your name?
assistant
I am Emma Clark.
user
Please wait a while.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name to change.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant