Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation due to some personal problems, so please help me in cancellation.
user
Sure, may I know your good name?
assistant
Sure, my name is Angela Moore.
user
Please wait I will revert you in a moment.
assistant
Sure.
user
We found reservation on your name and it is being cancelled.
assistant
Thank you.
user
 Thank you for availing us.
assistant