Hello.
user
Hello, how may I assist you?
assistant
I have a reservation to go for a holiday trip. due to shortage of holidays trip has been cancelled. Can you please cancel my recent reservation?
user
Sure, may I know your good name?
assistant
Jefferey Young is my name.
user
There is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your quick response.
user