Hello.
user
Hello.
assistant
I am Samantha Smith.
user
How may I guide  you today?
assistant
Due to an urgency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you with that cancellation.
assistant
Thank you for your positive response.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure, take your own time.
user
Sorry to tell you, there is no reservation found under your name in our database.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Anyways, thank you for providing information.
user
Thank you for reaching us, have a safe day.
assistant