Hello.
user
Hello. How can I aid you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, please provide me your good name to check the reservation status in the reservation list.
assistant
My previous reservation has done with the name Donna Thompson.
user
Can you please wait for a moment?
assistant
Sure, I will wait for your information.
user
Thank you for waiting. We hardly tried to find your reservation but no reservation has been found with your name in our database to amend it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant