Hi.
user
Hello, what can I do for you?
assistant
I just want to cancel my recent reservation, due to my sudden illness on the day before my journey. Can you help me in that?
user
Ok, let me know your name to check the status of your reservation?
assistant
Sure, I am Jason Williams.
user
Sorry, no reservation has been registered with us on your name.
assistant
That's Ok, I really appreciate your help. Thank you.
user
Thanks for consulting us, have a nice day.
assistant