Hello.
user
Hello. Can you please tell me how may I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Yes, I will definitely help you to cancel your previous reservation. Can you please tell me your name?
assistant
Thank you for accepting my request. My name is Deborah Mitchell.
user
Ok, please hold on for a minute. I will check the ticket status and get back to you.
assistant
Sure, take your time.
user
I am really sorry to intimate you that, there is no reservation found under your name in our portal to cancel the ticket.
assistant
That's fine, no problem. Thank you for your information.
user
My pleasure. Thank you for approaching us.
assistant