Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Can you help me for that one?
user
Sure, Let me know your name to check your reservation?
assistant
Sure, Eric Nelson here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant