Hello,.
user
Hello, we are glad to serve you.
assistant
I am Carol Adams. I just want to cancel my reservation can you please help me.
user
Sure, please wait for a while, let me check and revert to you.
assistant
OK.
user
Thanks for holding on, sorry, no reservation found with provided name.
assistant
Thank you for your information.
user
Thanks for your assistance, I appreciate your service.
assistant