Hi.
user
Hello, what sort of help are you seeking from us?
assistant
I would like to cancel my flight reservation as I am sick, can you please help me?
user
Sure, we are glad to aid you.
assistant
Thank you.
user
May I know your good name to trace your details?
assistant
I am Barbara Miller.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant