Hi.
user
Hello, what can I do for you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please modify my reservation?
user
Sure, I am here to guide you. May I know your name please?
assistant
I am Kevin Collins.
user
Ok, please give me a minute.
assistant
Ok.
user
Thank you for waiting, we are sorry to say that no reservation was found on your name in our database.
assistant
Ok, thank you for your response.
user
Thank you for choosing us.
assistant