Hello.
user
Hello, how may I assist you today?
assistant
I am Kimberly Thompson. Can you please help me to cancel my reservation as my meeting was cancelled?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry to inform you that there is no active reservation on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant