Hi.
user
Hello, how can I best help you today?
assistant
I am Brenda Allen. I want to change my existing reservation, due to health issue. Can you help me in my changing reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thanks for reaching us, wish you a good day.
assistant