Hello,.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation as my exams got postponed. Could you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Kevin Campbell.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thank you for quick response.
user
Thank you for choosing us.
assistant