Hello.
user
Hello. How can I assist you now?
assistant
I want to change my existing reservation due to some problems, can you please help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
Sure, my name is Ruth Taylor.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry Ruth Taylor, no reservation has found under your name to cancel.
assistant
Ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your service.
user