Hello.
user
Hello.
assistant
My name is Justin Parker.
user
How can I help you?
assistant
Owing an emergency, I want to cancel my reservation, can you help me for that?
user
Sure, I will help you. Please, wait a minute.
assistant
Thank you. Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user