Hello.
user
Hello, how may I guide you today?
assistant
I need to cancel my reservation as my fare well party got cancelled. Can you help me?
user
Sure, we are here to help you. May I know your good name please?
assistant
I am Sharon Adams.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok fine, thanks for your response.
user
Thank you for contacting us.
assistant