Hello.
user
Hello. How may I help you?
assistant
I made a reservation earlier to attend a business meeting at Philadelphia but due to some issues it has been postponed. Can you help me in changing my reservation?
user
Can I know your name to check your reservation?
assistant
I am Brian Davis.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, no issues. Thank you for your information.
user
Welcome, have a good day.
assistant