Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation, as I have changed my plan to travel. Can you help me with this?
user
May I know your name?
assistant
Yes, I am Michelle Johnson.
user
May be your ticket is not booked properly. That's why, I didn't found any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant