Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, can I know your name to check your details?
assistant
Edward Lopez here.
user
Sorry to say, no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant