Hi.
user
Hello, how may I help you?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, can I know your name?
assistant
Sure, I am Joshua Thomas.
user
Please hold on a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on given name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant