Hi. I am Susan Lewis.
user
Hello. How can I aid you?
assistant
I made a reservation earlier to meet my uncle but due to some health issues I need to cancel it. Can you help me in cancellation?
user
Ok, please wait I will revert you.
assistant
Ok.
user
 Sorry, no reservation was found on your name.
assistant
Ok, no problem. Thank you.
user
 Thank you for availing us.
assistant