Hello, I am Patrick Hill.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
Sure, I will help you. Please wait for a while.
assistant
Actually, I don't want to change, I want to cancel the ticket.
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation existing on your given name.
assistant
That's ok, thank you for checking. It might be cancelled by my spouse.
user
You are welcome, thank you for reaching us. Have a nice day.
assistant
Welcome.
user