Hello. I am Nicole Collins.
user
Hello, How may I assist you today?
assistant
I need to alter my existing reservation, as my exam scheduled has been postponed. Could you help me in changing?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, we found a reservation with your name. Let me know your new journey details?
assistant
Ok, my new journey is from PHX to HOU. And my travelling dates are from 11/22 to 11/24.
user
We found a flight ticket in UA airline with fare of 200 having a halt. Shall I proceed for booking?
assistant
Ok, go on with my booking.
user
Your booking has been done.
assistant
Thanks for your service.
user
Thanks for approaching us.
assistant