Hi.
user
Hello. How can I help you?
assistant
I am Sharon Williams. I want to change my reservation, can you help in that?
user
Sure, can you spare a minute, so that I can check in reservation status?
assistant
Ok.
user
I have checked in reservation list to change, but could not find any reservation with your name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user