Hi.
user
Hello. How may I aid you today?
assistant
I would like to change my reservation due to postpone of my sister's engagement. Please help me with it.
user
Sure, please wait for a while. May I know your good name?
assistant
Please search the reservation with the name Brandon Lee.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
Fine, Thanks for the information.
user
Thank you for reaching us.
assistant