Hello.
user
Hello. May I know your name please?
assistant
Myself Sharon Robinson.
user
Yes, how can I help you?
assistant
I would like to change my existing reservation because my seminar was postponed.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no problem.
user
Do you want any more information please?
assistant
No, thank you for your services.
user
Thank you and have a nice day.
assistant