Hello.
user
Hello, how may I aid you for today?
assistant
In the past month I had booked a flight ticket for my wife but she is a pregnant and doctor told not to travel, can you please help me in changing my ticket reservation?
user
Sure, I help you with that. Can you please your name of wife so that I check it in our database and can help you with the changing if I can find any reservation?
assistant
Sure, my wife name is Nancy Nelson.
user
Sorry Nelson, there is no reservation under your name to change.
assistant
Ok, no issue with that one. Thanks for your search and information.
user
My pleasure, thank you for reaching out here.
assistant