Hello.
user
Hello, how can I serve you today?
assistant
Steven Robinson here. My interview has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you. Please hold on.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found  on your name.
assistant
No problem, thank you.
user
Thank you for availing us, hope to serve you again.
assistant