Hello.
user
Hello. How may I aid you?
assistant
I want to modify the return journey date in the flight ticket which is booked previously because I have planned for the trip for some more days. Can you please help me to change the details?
user
Sure, I am happy to help you in changing the ticket details. Can you please tell me your full name to check your ticket status?
assistant
Thank you for accepting us. I am Kenneth Phillips.
user
Ok, please give me a minute. I will check the ticket status and let you know the status.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no active reservation found with your name in our portal to change the details.
assistant
That's fine, no problem. Thank you for your information.
user
You are most welcome. Thank you for approaching us.
assistant