Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me with cancellation?
user
Sure, Let me know your name to check your reservation?
assistant
Sure, my name is John Wright.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thanks for your response.
user
Thank you for choosing us.
assistant