Hello, I am Dorothy Turner.
user
Hello, how may I assist you today Turner?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
Sure, please wait for a minute to check the reservation details.
assistant
Sure, take your time.
user
Sorry, I could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
It's my pleasure, have a nice day.
assistant