Hi.
user
Hello.
assistant
I am Larry Rodriguez.
user
 How can I aid you?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
user
Ok, please wait.
assistant
Sure.
user
 Sorry, no reservation  was found on your name.
assistant
Not an issue. Thank you for quick response.
user
Thank you for availing us.
assistant