Hello.
user
Hello.
assistant
I am Stephen Jones.
user
What can I do for you?
assistant
Due to bad weather, I would like to cancel my reservation. Will you help me?
user
Sure, I will help you in that.
assistant
Ok.
user
Sorry Stephen, no reservation has been found on your name.
assistant
Thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant