Hello.
user
Hello. How can I assist you at this moment?
assistant
I am planning to book a ticket from PHX to EWR. Can you please help me out?
user
Sure, I am happy to help you with that. Can I have your travel dates please?
assistant
I am planning to travel on Aug 30 and return back on Sept 01.
user
Ok, please let me know the timings of your journey.
assistant
I am ok with any timings.
user
Do you prefer any specific class to travel?
assistant
Sorry, my depart time is afternoon.
user
Do you have any any other specifications?
assistant
I am looking for a direct flight.
user
Can I have your good name please to proceed further?
assistant
My name is Jack Williams.
user
Sorry to inform you that no direct flight is available to you on your dates due to heavy crowd.
assistant
That's fine, thank you for your service.
user
Thank you for choosing us, have a good day.
assistant