Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Myself Katherine Nelson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant