Hi.
user
Hello, may I know your name?
assistant
I'm Andrew Thomas.
user
How can I help you?
assistant
I want to cancel my current reservation due to health issue.
user
Sure, please give me some time to check you details?
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
That's fine.
user
Do you want any other information please?
assistant
Thank you for helping me.
user
Thank you and have a nice day.
assistant