Hello, Samuel Green here.
user
Hello. How can I assist you today?
assistant
Due to some reason, I am unable to travel. Can you please cancel my tickets?
user
Please give me a moment.
assistant
Ok.
user
Unfortunately there is no reservation found under your name.
assistant
It's ok. Thank you to inform me.
user
Thank you for reaching us.Have a great day.
assistant
Wish you the same.
user