Hi.
user
Hello. How can I aid you?
assistant
Can you please change my recent reservation? As my planned trip has been postponed.
user
Sure, We are here to serve you. Can I know your name?
assistant
Sure, my name is Anna Martin.
user
Please wait a while.
assistant
Sure.
user
We didn't found any reservation by this name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant