Hello.
user
Hello. How can I assist you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, can I know your name?
assistant
Myself Samantha Lewis.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to change.
assistant
Not an issue. Thank you.
user
Thank you for reaching our service.
assistant