Hello.
user
Hello, how can I help you today?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?
user
Sure, can I have your name please?
assistant
My name is Debra Martinez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name. Thank you for choosing us.
assistant
That's not a problem. Thank you.
user