Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Sure, may I know your good name?
assistant
My name is Stephen Jackson.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user