Hi.
user
Hello. May I know how best I can help you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Can I know your name to check the reservation list?
assistant
Frank Lopez.
user
Thank you for giving your name, please wait a moment.
assistant
Ok.
user
Thank you for waiting, Happy to inform you we found a reservation by this name. Shall I cancel the ticket?
assistant
Yes, you can.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
It's pleasure to serve you.
assistant