Hi. I am Dorothy Thomas.
user
Hello, how may I aid you?
assistant
 As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you aid me in this?
user
Sure, please wait for a minute I will revert you with current status.
assistant
OK.
user
Thank you for waiting, Unfortunately there is no reservation found with your name.
assistant
Ok, no problem with that.
user
Have a good day.
assistant
Thanks for the information.
user