Hello.
user
Hello, How can I serve you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, May I know your name?
assistant
My name is Kimberly Adams.
user
Please wait a second.
assistant
Sure, take your time.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant