Hi.
user
Hello.
assistant
Jack Wilson here.
user
How can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure Jack, please wait a moment.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for approaching us.
assistant