Hi.
user
Hello, how may I help you for the day?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I will help you in changing. May I know your good name?
assistant
Thank you and myself Jonathan White.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant