Hello.
user
Hello. How may I aid you?
assistant
I am Timothy Martinez.
user
Nice to meet you Timothy.
assistant
I want to change my reservation due to heavy rainfall at my place. Can you please help me to change my reservation?
user
Sure, I will help you with the change of flight reservation. Please wait.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
Ok, thank you for informing us.
user
Thank you.
assistant