Hello.
user
Hello.
assistant
Ryan Turner here.
user
Ryan, how may I help you?
assistant
I want to attend a Football match in Orlando. But suddenly the match was postponed. Can you please help me for cancel my reservation?
user
Sure, please hold on.
assistant
Ok, take your time.
user
Sorry, there is no reservation by your name.
assistant
Anyway, thank you for the information.
user
Thank you for choosing us.
assistant