Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am ready to help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is Scott Thompson.
user
Ok, please wait a moment to check existence of your reservation. Sorry Scott Thompson, no reservation has found under your name to cancel.
assistant
Sure, take your time. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant