Hello, I am Eric Wilson.
user
Hello, how may I help you now?
assistant
Due to some emergency I need to cancel my recent reservation. Can you help me in cancelling my reservation?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for the information.
user