Hi.
user
Hello, how can I best aid you now?
assistant
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
user
Sure, I can help you in that. May I know your good name to track the details?
assistant
Thank you. My name is Sandra Moore.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thanks for choosing us, have a great day.
assistant