Hello.
user
Hello, how may I assist you?
assistant
Can you please help me to change the ticket details in my previous reservation?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
On whose name, the reservation has been made earlier?
assistant
I have reserved the previous reservation on the name Thomas Miller.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for availing us.
assistant
Most welcome.
user