Hello.
user
Hello. How can I assist you?
assistant
 I want to travel from CLT to IAD. Can you please make a reservation for me?
user
Sure, can I know the travel dates please?
assistant
Sure, I want to travel on Jan 17 and need to return on Jan 19.
user
Do you have any requirements?
assistant
I need a direct flight.
user
May I know your name please?
assistant
Steven Scott.
user
Sorry, there are no direct flights available as per your request.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for the information.
user