Hi.
user
Hello,. How can I help you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, I will help you with that.
assistant
Sure, I am Cynthia Miller.
user
Thanks for providing your name.
assistant
Ok.
user
Please wait, Let me search your reservation status.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no active reservation on your name to cancel it.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for your presence.
assistant