Hello, I am Samuel White.
user
Hello. How can I provide assistance to you?
assistant
Please book me a flight ticket from OAK to AUS to meet my grand parents.
user
 Sure, we are here to make your journey comfort. Can you please share your journey dates that you prefer to travel?
assistant
I would start on 10/06 and return on 10/08.
user
Do you require any stopovers in your journey?
assistant
Yes, I need a break.
user
Please wait for a couple of minutes, I will check the availability of flights and revert you.
assistant
Ok.
user
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
It's Ok, thanks for your assistance.
user
Thank you for remaining so positive.
assistant