Hello.
user
Hello, how can I guide you for today?
assistant
I want to change my reservation due to postponed of my project seminar, so please help me.
user
I will help you with that. May I know your name?
assistant
Sure, I am Janet Davis.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
No issues, thank you for your effort.
user
Thank you for contacting us, have a nice day.
assistant