Hi.
user
Hello, how may I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, please share me your good name.
assistant
Karen Evans here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name. Thank you for opting us.
assistant
Ok, no problem. Thanks for your information.
user