Hello.
user
Hello, how can I render you today?
assistant
I want to cancel my reservation due to my exams was cancelled, can you please help me that?
user
Sure, may I know your name please?
assistant
Sure, myself Carol Scott.
user
Ok, please hold on.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant