Hi.
user
Hello.
assistant
I am David Allen.
user
How may I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I am ready to help you.
assistant
Thank you.
user
Sorry, there are no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant