Hello.
user
Hello, how can I be your helping hand?
assistant
Can you please help me to cancel my reservation?
user
Sure. May I know your name to check reservation?
assistant
Myself Scott Hall.
user
Please, wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no problem. Thank you so much.
user
Thank you for approaching us.
assistant