Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name please?
assistant
Sure, my name is Justin Green.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry Green, there is no reservation found as per your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us with a query.
assistant