Hello.
user
Hello, how can I help you today?
assistant
Can you please change my reservation, due to an emergency?
user
Sure, I am mirthful to help you with that. Can you please share your name?
assistant
My name is Nancy Martin.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant