Hello.
user
Hello. How may I help you today?
assistant
I would like to cancel my recent reservation due to some health issues, can you please help me in cancelling?
user
Sure, I'll definitely help you with that. May I know your good name please?
assistant
Sure, myself Christopher Williams.
user
Ok, please wait for a moment while I'll check your reservation status.
assistant
Ok, I will wait for your response.
user
Christopher, there is no reservation found under your name to do cancellation.
assistant
That's ok, not an issue. Anyway thank you for the information.
user
Thank you for reaching us.
assistant