Hi,.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you assist me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Virginia King.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant