Hello.
user
Hello, how may I serve you?
assistant
I am Frank Gonzalez. Owing to emergency, I want to cancel my recent reservation.
user
Ok.
assistant
Can you help me out?
user
Sure, please hold on.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for choosing us, have a nice day.
assistant