Hi.
user
Hello, how may I help you for the day?
assistant
I intend to change my existing reservation which was made on the name of Jerry Mitchell. Can you help me update my reservation?
user
Sure, we are here to help you. Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that, we did not find any reservation against your name.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us. Have a good day.
assistant