Hi. I am Benjamin Williams.
user
Hello, how may I assist you today?
assistant
Can you please assist me in cancelling my reservation as my plan to meet my friend got cancelled?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry, there is no active reservation found on your name in the database.
assistant
Ok, no problem. Thank you for the information.
user
Welcome, thank you for reaching us.
assistant