Hello.
user
Hello, how may I assist you?
assistant
I am Timothy Allen.
user
Yes, Allen.
assistant
I am planned trip has been postponed, can you help me change my reservation.
user
Sure, I will help you out.
assistant
Thanks.
user
Please wait a moment, let me check the previous reservation details. Sorry Allen, no reservation found on your name.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant