Hello.
user
Hello. How can I aid you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, please provide me your name.
assistant
Sure, I am Carol Williams.
user
Please allow me a moment to check for your status.
assistant
Ok.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant