Hello.
user
Hello, how may I aid you?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
assistant
My name is Margaret Wilson.
user
Sorry to say, no reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us, have a nice day.
assistant