Hi.
user
Hello. How may I assist you?
assistant
Owing for an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I am here to assist you with your concern.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
I am Joshua Allen.
user
Please wait a moment.
assistant
Sure.
user
Joshua Allen, no reservation has been found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant