Hello.
user
Hello, what help are you seeking from our side?
assistant
I want to change my existing reservation due to some health issues. Can you please help me with this?
user
Ok, may I know your name to check with your previous booking?
assistant
Sure, my name is Nancy Young.
user
Sorry to say, there is no flight reservation available by your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us Nancy Young.
assistant