Hi.
user
Hello, how may I help you today?
assistant
I have to change my existing reservation, can you please help me?
user
Sure, we are perky to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Stephen Lee here.
user
Please be on hold.
assistant
Sure, I will wait.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you.
assistant