Hi, I am Joshua Rodriguez.
user
Hello, how may I assist you?
assistant
Due to technical issues, the event which I want to attend got delayed. So, can you please change my reservation?
user
Sure, please wait for a minute.
assistant
Sure.
user
Unfortunately there is no reservation found with your name.
assistant
That's ok, no problem.
user
Thank you for availing us.
assistant
Thank you for your kind information.
user