Hello.
user
Hello, how can I aid you today?
assistant
I want to cancel my reservation due to some personal work at home, will you help me in this?
user
Sure, we are glad to help you.
assistant
Thank you.
user
May I have your name please?
assistant
Sure, I am Pamela Martinez.
user
Please wait, I will check the status of your reservation and revert to you.
assistant
Ok, I will wait.
user
Thanks for your precious time, no existing reservation was found on the name of Pamela Martinez in the database.
assistant
That's Ok, thanks for your support.
user
Thank you for choosing us.
assistant