Hello.
user
Hello. How may I help you?
assistant
Actually I have booked the ticket for the trip but it is cancelled, so I need to cancel my recent reservation. Can you help me?
user
Ok, sure I can help you out from your query.Can you please tell me your name to search for your reservation?
assistant
Sure, my name is Cynthia Lewis.
user
Ok, can you please wait for a while I will check and revert back to you about your reservation.
assistant
Ok, take your own time.
user
Thank you for waiting.
assistant
You are welcome.
user
Sorry Lewis, no reservation on your name in my database.
assistant
It's ok, no issues.
user
Do you have any other requirements?
assistant
No, thank you.
user
Ok, fine thank you for reaching us.
assistant