Hello. My name is Jessica Lee.
user
Hello, how may I help you now?
assistant
I want to cancel my reservation, can you please help?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I search for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you.
user
Thank you for visiting us, we hope see you again.
assistant