Hello.
user
Hello, how may I help you for this moment?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, could you please mention your name for further process?
assistant
My name is Elizabeth Green.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Green, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no issue. Thank you for your information.
user
You are welcome and have a great day.
assistant