Hello,.
user
Hello, How can I aid you?
assistant
 As I am a citizen of New York, I have to attend citizenship day celebration at New York, NY - EWR. Will you assist me for booking a ticket for from PA - PHL?
user
Sure. Can I have your travelling dates please?
assistant
I would like to fly on the dates of 03/10 and return on 03/12.
user
Do you have any other requirements to met?
assistant
I want a break in my journey, so make sure that it was connected flight.
user
Ok. Please wait a moment I will check the availability of flights.
assistant
Sure.
user
We found that there is only direct flight available on your dates. Shall I proceed?
assistant
Sorry I need a connected flight, please do not proceed with that flight. Thank you for being with me.
user
May I know your good name please?
assistant
I am Rachel Hall.
user
Thank you for approaching us.
assistant
Thank you.
user