Hello.
user
Hello.
assistant
Susan Harris here.
user
How can I assist you Susan Harris?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you in changing the reservation.
assistant
Thank you.
user
I have searched the database and couldn't find any active reservation under your name.
assistant
That's ok, may be I have done a wrong booking.
user
Thank you for approaching us.
assistant
Thank you for your service.
user