Hello.
user
Hello.
assistant
I am Daniel Miller.
user
How can I assist you?
assistant
 Could you help me out in cancelling my reservation due to sudden demise of my grandfather?
user
Sure, I'm here to help you with that. Please wait for a while.
assistant
Sure.
user
Miller, I found your reservation and I have successfully cancelled it.
assistant
Thank you for your kind service.
user
Thank you for choosing us.
assistant