Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I can help you with that. May I know your good name please?
assistant
Stephen Turner.
user
Ok, please wait while I'll check your reservation status.
assistant
Ok.
user
Stephen Turner, there is no active reservation found under your name to do cancellation.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant