Hello.
user
Hello, how may I serve you at this moment?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am glad to help you.
assistant
Thank you for your response.
user
Please help me with your name to check in our reservation database?
assistant
Sure, my name is Laura Nelson.
user
Please wait for a minute.
assistant
Ok.
user
There is no reservation found on your name in our airline database.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant