Hello.
user
Hello. How can I assist you for today?
assistant
I am Sharon Jones. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Yes, I can help you with that.
assistant
Thanks.
user
Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant
You are welcome.
user