Hi.
user
Hello. How may I assist you now?
assistant
Can you cancel my recent reservation?
user
Sure, I am glad to help you with that. Can I know your name please?
assistant
Sure, I am Sharon Adams.
user
Please be on hold to check.
assistant
Ok, take your time.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
It's ok, thanks for checking.
user
Thank you for approaching us.
assistant