Hello.
user
Hello. How may I help you?
assistant
I am Carol Lopez. Last time when I visited New York, me and my friends had fabulous time there. So, we want to throwback our old memories. Could you please help me out in booking a flight ticket?
user
Sure, I will guide you in your flight reservation. Could you please let me know  on whose name should the flight reservation has to be done?
assistant
You can make the reservation under my name which I had provided earlier.
user
Ok. Can you let me know your nearest source and final destination airport codes?
assistant
Sure, I am staying at Washington so DCA will be convenient to me and my final destination airport code to New York is JFK.
user
Well, so can you please provide me your travelling schedule?
assistant
We have decided to start our trip on 10/22 and we will fly back on 10/24.
user
I am sorry Carol, as there are high number of bookings, there are no flights available for the given schedule.
assistant
It's ok, no problem. I will find some other means of transport to reach my destination.
user
Ok, we hope you reach your destination safely. Thank you for communicating with us.
assistant
You are welcome. Thank you for taking out your time to help me.
user
You are welcome. We are much obliged to serve you.
assistant