Hello. I am David Thompson.
user
Hello, How may I assist you?
assistant
Due to sudden changes in whether, I want to cancel my recent reservation?
user
Ok.
assistant
Can you please cancel my reservation?
user
Sure, I am glad to help you. Please wait for a while, I will check the previous reservation with your name and let you know.
assistant
Ok.
user
Thanks for your patience. We do not found previous reservation with your name.
assistant
It's ok. Thank you.
user
Thank you for approaching us.
assistant