Hello.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier to visit Las Vegas in direct flight but now I want to travel in connecting flight. can you help me in changing my reservation?
user
Sure, may I know your name?
assistant
I am Sandra Phillips.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant