Hello.
user
Hello. How can I aid you?
assistant
Benjamin Phillips here. Due to health issue, I want to cancel my reservation. Can you please help me for that?
user
Sad to hear that, I will surely help you.
assistant
Ok.
user
Give me a minute.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name.
assistant
Anyway, thank you for the information.
user
Thank you for opting us.
assistant