Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency I had to request you to cancel my request. Can you help me?
user
Sure, please share your name to check the reservation list.
assistant
Sure, my name is Christopher Wright.
user
Please stay connected for a while.
assistant
Sure.
user
Thank you for waiting, I regret to inform you that we didn't find any reservation on your name.
assistant
No issues, thank you for the information.
user
Thank you.
assistant