Hi.
user
Hello. How may I assist you?
assistant
This is Kathleen Scott. I would like to cancel my recent reservation, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Kathleen Scott, no reservation has been found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant