Hi.
user
Hello. How may I assist you?
assistant
Due to bad weather conditions, I cannot attend my meeting. Can you help me to change my existing reservation?
user
Ok, please mention your name?
assistant
Sure, my name is Nicholas Jones.
user
Nicholas Jones, please wait.
assistant
Ok.
user
There is no flights booking available by your name.
assistant
That's ok, thank you for the information.
user
Sorry for the inconvenience. Have a nice day.
assistant