Hello.
user
Hello, how may I aid you today?
assistant
Myself Lisa Evans, can you help me to cancel the existing reservation?
user
Sure, I here to help you out in cancelling the flight ticket.
assistant
Ok, thank you.
user
Sorry Lisa, no reservation on your route.
assistant
That's ok, not a problem. I will check my email to know the status of my reservation.
user
Thank you for reaching us.
assistant