Hi, I am Jennifer Roberts.
user
Hello, what can I do for you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with this?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. There is no reservation found matching your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant