Hello.
user
Hello. How can I assist you?
assistant
I need to change my reservation as my planned event got postponed so please help me with changing my reservation.
user
I will guide you on this, please let me know your name on which the reservation is done.
assistant
Sure, myself Lisa Thomas.
user
Sorry Lisa Thomas, there is no reservation been found on your name. Sorry for the inconveniences.
assistant
Oh! It may not be booked properly while booking. Anyway, thank you for your time.
user
Thank you for choosing our agency.
assistant
Most welcome.
user