Hello. Eric Allen here.
user
Hello Eric, how may I assist you?
assistant
By mistakenly, I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Let me check. Sure, hold on for a moment.
assistant
Ok.
user
Sorry Eric, there are no flights reserved on your name.
assistant
Anyway, thank you for the information.
user
Welcome. Thank you for choosing us. Have a great day.
assistant