Hello.
user
Hello. How may I assist you today?
assistant
Myself Sandra Young. I want to cancel my flight ticket. Can you please help me with that?
user
Sure, please wait for minute, let me check.
assistant
Ok, thank you for your positive response.
user
I could not find any reservation with your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
My pleasure.
assistant