Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Rebecca Wright.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for opting us.
assistant