Hi.
user
Hello,. How can I be of your service?
assistant
I have made a reservation earlier but unknowingly I provide them wrong dates, so I want to change my reservation. Can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
To change your ticket, we need your name. Can you provide it?
assistant
Sure, my name is Brandon Clark.
user
 Ok, please wait for a moment.
assistant
Ok.
user
 Sorry Clark, there is no active reservation on your name to change it.
assistant
No issues, thank you for the information.
user
Thanks for your presence.
assistant