Hello.
user
Hello, how may I aid you today?
assistant
I need to change my recent reservation, can you help me in doing that?
user
May I know your good name please?
assistant
I am Ruth Perez.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry Perez, there is no reservation found as per your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us with a query.
assistant