Hi.
user
 Hello, how can I render you today?
assistant
Emily Anderson here.
user
Ok.
assistant
I would like to spend some more days with my family, so please help me in changing my existing reservation.
user
Sure, I will help you with that. Please wait a while.
assistant
Ok sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant