Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation due to postpone of my exams, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name to check for earlier reservation?
assistant
My name is Barbara Johnson.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to change.
assistant
No problem, thank you for the checking.
user
Thank you for availing us.
assistant