Hello.
user
Hello, how can I help you?
assistant
I am Donald Lee. Due to weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. Please wait a minute I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry to say no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your information.
user