Hello, I am Shirley King.
user
Hello, how can I assist you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I can cancel your reservation right now. Please wait for a while.
assistant
OK.
user
Sorry there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for contacting us,. Have a nice day.
assistant