Hello.
user
Hello. How can I assist you?
assistant
Actually my Hockey Competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I'll definitely help you in that. May I know your good name please?
assistant
Sure, I am Brain Baker.
user
Fine, please be on hold.
assistant
Sure.
user
Brian, there is no reservation found under your name to do changes in that.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user