Hello. Andrew Edwards here.
user
Hello, how may I render you at this moment?
assistant
I want to cancel my recent reservation due to some bad weather conditions. Can you please help me for this one?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure, make it fast.
user
We hardly tried to find your reservation but, no reservation has been found on your name.
assistant
 Oh! That's ok, thank you for giving the information.
user
Thank you for choosing us.
assistant