Hello.
user
Hello. How may I help you for today?
assistant
My meeting was called off, so I would like to cancel my recent reservation. Will you help me with this?
user
Yes, I can help you with that. Give me a second, I will get back to you. Can I know your name?
assistant
My previous reservation has done with the name of Michelle Scott.
user
Ok. Sorry to say that there is no reservation found on your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Thank you for reaching us.
assistant
Thank you for providing information.
user