Hello.
user
Hello, how can I help you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
May I know your name please to check the reservation?
assistant
Sure, my name is Michelle Johnson.
user
Michelle, there is no reservation found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant