Hi, I am Sandra Garcia.
user
Hello, how can I assist you Sandra?
assistant
Due to the sudden health issues, I am unable to catch a flight.
user
Ok.
assistant
So I request you to cancel my recent reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, we did not find any reservation on your name.
assistant
Ok, no issues at all.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your support.
user