Hi.
user
Hello, how can I assist you?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, I can help you with that. May I know your good name please?
assistant
Ok, please check for the name Jerry Perez. Thank you for the positive response.
user
Ok, please wait while I'll check your reservation status. Jerry Perez, there is no active reservation found under your name to do cancellation.
assistant
That is not a problem, thank you for providing the information.
user
Thank you for choosing us.
assistant