Hello.
user
Hello.
assistant
I am Samuel Taylor. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait. I will get back to you.
assistant
Sure.
user
Sorry Samuel, no reservation found on your name in our website.
assistant
That's fine. Anyway, thank you for your help.
user
My pleasure, have a nice day.
assistant