Hello. I am Jacob Roberts.
user
Hello, how may I be at your service today?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry no reservation found with your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for approaching us.
assistant