Hello.
user
Hello, how may I help you today?
assistant
Due to heavy rain, I want to change my existing reservation. Can you help me?
user
Sure, I am happy to help you. Can you please share me your good name please?
assistant
Dennis Carter here.
user
Please wait for a while, I will check the reservation details and get back to you.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
No issue, Thanks for the information.
user
Thanks for opting us and have a nice day.
assistant
Have a nice day.
user