Hello.
user
Hello, how can I help you?
assistant
I am Linda Hernandez. I would like to cancel my recent reservation because my brother marriage was postponed, can you help me?
user
Please wait a while.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
It's ok, not a problem, thank you.
user
Thank you for opting us.
assistant