Hi.
user
Hello, How can I assist you?
assistant
I want to change my flight reservation as I am unwell, please do that for me.
user
Sure, May I know your name?
assistant
My name is George Hernandez.
user
Please wait a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for availing us.
assistant