Hi. I am Carolyn Martinez.
user
Hello, how can I abet you?
assistant
Please help me with changing my reservation.
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for being on hold. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's fine, thanks for the information.
user
Thank you for reaching us.
assistant