Hi.
user
Hello. How may I assist you today?
assistant
I need to modify my reservation as my exams got postponed due to bad weather. Can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you for considering my request.
user
Could you provide me your full name?
assistant
Sure, my name is Barbara Carter.
user
Sorry to inform you that, there is no reservation found on your name in our database. Thank you for reaching us.
assistant
Not an issue with that, anyways thank you for the information.
user
You are welcome.
assistant