Hi.
user
Hello, how can I assist you for the day?
assistant
Can you please help me in cancelling my recent reservation?
user
May, I know your good name?
assistant
Melissa Walker here.
user
Please wait for a moment?
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
No issues, thank you.
user
Thnak you for reaching us.
assistant