Hello, I am Donna Taylor.
user
Hello, how can I assist you today?
assistant
I would like to change my reservation due to postponed of my project seminar, so please help me.
user
Sure, we are here to help you. Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to change it.
assistant
No problem, thanks for your support.
user
Thank you for approaching us.
assistant