Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Amanda Hernandez. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure Amanda Hernandez, I will help you with that. Please wait a moment to check your reservation status.
assistant
Ok, take your own time.
user
Sorry Amanda Hernandez, no reservation has found under your name to cancel.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant