Hello.
user
Hello. How can I aid you today?
assistant
I have to cancel my ticket booking due to some health problems, can you help me in cancelling the ticket?
user
Sure, I will help you. May I know your name?
assistant
Sure, my name is Benjamin Young.
user
Happy to say this, I found your reservation and it is successfully cancelled.
assistant
Ok, thank you for cancelling my flight ticket booking.
user
Welcome. Thank you for reaching us.
assistant