Hello,.
user
Hello, how can I serve you today?
assistant
I am Shirley Baker. I have an earlier reservation for going to sign a new contract, unfortunately it was cancelled. Can you please help me in cancel reservation?
user
Sure, please wait a while.
assistant
Sure.
user
Thank you for waiting. Unfortunately there is no reservation found with your name.
assistant
Ok, please go through the cancellation. Thank you.
user
Thank you for reaching us.
assistant