Hello.
user
Hello. How may I help you?
assistant
As my meeting got postponed with my client, can you please help me in changing my existing reservation?
user
May I know your name please to check the status of your reservation?
assistant
I am Rebecca Brown.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Ok, take your time.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant