Hi.
user
Hello.
assistant
I am Rachel Hall.
user
How may I abet you?
assistant
I want to cancel my reservation as my areal tram ride got cancelled due to bad weather conditions over there. Can you help me?
user
Sure, please wait for a moment, I will check and get you back.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on the given name.
assistant
That's Ok. Thanks for your response.
user
Thank you for availing with us.
assistant