Hello.
user
Hello, how can I amend you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in changing my reservation?
user
Sure, we are here to help you. May I know your good name please?
assistant
You need to change reservation with name Jennifer Thomas.
user
Thanks for providing your name, please wait a moment, I will check and get back to you.
assistant
Sure, I will wait for your response.
user
I have checked in reservation list to change your reservation, but we could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for choosing us.
assistant