Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, welcome to our agency. How can I assist you today?
assistant
Due to sudden change in my business meeting to another date, I would like to cancel my reservation. Can you please help me out?
user
Sure, I will definitely help you with that.
assistant
Thank you.
user
Will you please provide your name for checking the reservation?
assistant
Please check the reservation under the name of Kimberly Hill.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
No problem.
user
Unfortunately, there is no reservation found your name.
assistant
Oh, I think my cousin have cancelled my reservation. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant