Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
I am sorry to hear that. I will help you. Please let me know with your name.
assistant
Thank you for considering my request. I am William Thompson.
user
Please allow me a minute.
assistant
Sure.
user
William Thompson, I regret to inform you that there is no booking done on your name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant