Hi.
user
Hello. How may I assist you?
assistant
Can you help me with the cancellation of my existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name to check the reservation status?
assistant
I am David Gonzalez.
user
Just a minute, please.
assistant
Sure.
user
Thank you for your time, I could not find any reservation on your name to cancel.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us.
assistant