Hello.
user
Hello, how can I help you for today?
assistant
I am Kathleen Collins. I heard that your agency gives quick service, I want to do some modifications in my previous reservation, can you please help me in modify the reservation?
user
Sure, I will help you with that.
assistant
Ok.
user
Sorry, there is no previous reservation found on your name to change.
assistant
Ok, it's alright, no problem, thank you for your help in searching.
user
You are welcome. Have a great day.
assistant
Thank you.
user