Hi.
user
Hello. How can I aid you today?
assistant
As there is a sudden change in climate at my destination, I want to change my existing reservation. Can you please help me with this?
user
Sure, can you share me your good name to proceed further?
assistant
My name is Ashley Garcia.
user
I am sorry to inform that, no reservation is found on your name in our database.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant