Hello.
user
Hello. What help is required from my end?
assistant
I want to cancel my recent reservation because of some urgent work, can you please help me out?
user
Sure, I can help you with that.
assistant
Thank you.
user
Can I know on whose the reservation has been done?
assistant
Sure, the reservation is on the name of Rebecca Wright.
user
Sorry Wright, there is no reservation found on your name in our database.
assistant
Thank you for your service.
user
You are welcome. Thank you for choosing us.
assistant