Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, we are perky to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Please check the reservation on the name of Frank Johnson.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok no problem. Thank you.
user
Thank you for connecting with us.
assistant