Hello.
user
Hello.
assistant
I am Timothy Anderson.
user
Timothy, how can I assist you?
assistant
I had booked a ticket recently to meet my sister, but suddenly she came to my location, so I want to cancel my ticket, can you help me?
user
Sure, please wait.
assistant
Ok.
user
Sorry, no reservation found by your name.
assistant
Ok, no problem, thank you for your help in searching.
user
Thank you for approaching us.
assistant