Hello.
user
Hello, how may I help you?
assistant
I need to cancel my reservation as my fare well party got cancelled. Can you help me?
user
Sure, may I know your name?
assistant
I am Sarah Lopez.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant