Hello.
user
Hello.
assistant
I am Barbara Scott.
user
How can I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure Scott, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant