Hello.
user
Hello. How may I help you today?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, I am here to help you with that. May I know good name?
assistant
Thank you. Donald Young here.
user
Please wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant