Hi, I am Jeffery Hill.
user
Hello. How may I assist you Jeffery Hill?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure Jeffery Hill, please wait for a minute.
assistant
Ok.
user
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the reservation.
assistant
No problem, thanks for the help.
user
My pleasure.
assistant