Hello.
user
Hello, how can I amend you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with that?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is James Clark.
user
Ok, please wait for a few minutes, I will check the status and revert to you.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for approaching us.
assistant