Hello.
user
Hello, how can I help you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, may I know your good name?
assistant
Myself Rachel Hall.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user