Hi.
user
Hello, how may I be at your assistance?
assistant
As I met with an accident, I want to cancel my recent reservation. Can you help me with that?
user
Sure, may I know your name to check the reservation list and revert you?
assistant
My name is Janet Allen.
user
We could not find any reservation by the name you provided.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant