Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation due to bad weather condition. Can you assist me?
user
Sure, I'll help you with this. Can I have your name please to check the reservation list?
assistant
Donald Clark.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
assistant
Proceed.
user
Your ticket has been cancelled successfully.
assistant
Thank you for helping me.
user
It's pleasure to serve you.
assistant