Hi.
user
Hello.
assistant
I am Linda Adams.
user
How may I guide you?
assistant
Due to the climate I would like to cancel my reservation, hope you are helping me by finding my reservation.
user
Sure, please wait a minute.
assistant
I will wait for your response.
user
Sorry Adams, there is no active reservation found under your name in our database.
assistant
It's ok, it might be not done properly while booking. Thanks for checking.
user
Most welcome.
assistant