Hello.
user
Hello, do you need any help from us?
assistant
Can you please assist me with cancelling my previous reservation now?
user
Sure, could I have your name please?
assistant
My name is Margaret Wright.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Oh! That's fine. Thank you for checking.
user
You are welcome.
assistant