Hello. I am Helen Moore.
user
Hello, how may I aid you?
assistant
Due to some health issues I have to cancel my previous flight ticket booking, can you please help me in that one?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. I think it is not booked properly while I was booking. Thank you for your help.
user
Thank you for reaching us.
assistant