Hello. Kimberly Jackson here.
user
Hello, how may I assist you today?
assistant
I just want to cancel my recent reservation which I have done earlier, due to some health issues. Can you you please help me by cancelling?
user
Sure, wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant