Hello. Sarah Miller here.
user
Hello. How can In assist you today?
assistant
My health is not  good so I just want to cancel my recent reservation.
user
That's sad to here, anyway I will help you with that. Please give me a moment, I will inform you soon. Thank you for waiting.
assistant
Ok.
user
Sorry Sarah, there is no reservation has found under your name. Thank you for reaching us.
assistant
Ok, that's fine. Thank you for your services.
user
You are welcome, have a good day.
assistant