Hello.
user
Hello.
assistant
I am Brenda Scott.
user
How can I guide you at this moment?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Thank you. Sure, I will wait.
user
Brenda Scott, there is no active reservation found under your name in our database.
assistant
That's fine, thank you for reaching us.
user
Thank you for utilising our service.
assistant