Hi.
user
Hello. How may I aid you at this moment?
assistant
I have to cancel my previous flight ticket booking that I am unable to travel the trip, can you please help me with that one?
user
Sure, I am here to help you with that.
assistant
Thank you for considering my request.
user
May I know your good name?
assistant
My name is Jason Jones.
user
Please wait for a minute.
assistant
Sure.
user
I regret to say that, there is no reservation found on your name in our database.
assistant
Not an issue with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant