Hello.
user
Hello.
assistant
Ronald Parker here.
user
How can I assist you?
assistant
Due to sudden change in my planned location of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure Parker, please wait a moment.
assistant
Ok, take your time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for approaching us.
assistant
Anyway, thank you for the information.
user