Hello.
user
Hello.
assistant
I am Andrew Wilson.
user
How can I assist you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok.
user
Andrew Wilson, there is no active reservation found under your name to do cancellation.
assistant
Not an issue. Thank you.
user
Thank you for choosing us, have a nice day.
assistant