Hi.
user
Hello, how may I help you today?
assistant
My holiday trip got cancelled, can you please help me in cancelling my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Donna Garcia.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name, shall I cancel it?
assistant
Yes, please cancel.
user
Your reservation has been cancelled.
assistant
Thank you for cancelling my reservation.
user
Thank you for reaching us.
assistant