Hello,.
user
Hello, Please let me know, How can I assist you for the day?
assistant
I would like to cancel my reservation, As my adventure trip with friends has been cancelled. Can you help me with cancellation?
user
Sure, We are glad to help you.
assistant
Thanks for your response.
user
To proceed further, we need to know your name please?
assistant
Sure, Scott Thomas is my name.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Ok, I will wait for your response.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
I am grateful to you, for making my ticket cancellation process easier.
user
Thank you for opting us, Have a blissful day!.
assistant
Thank you for your excellent customer interaction.
user
We hope to serve you again.
assistant