Hello.
user
Hello.
assistant
Patricia Jackson here.
user
How may I aid you today?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
please wait a moment.
assistant
Ok, take your time.
user
Sorry, there are no active reservations found on your given name.
assistant
Oh! I think the ticket was not booked due server issue. Anyway, thank you for the information.
user
Thank you for reaching our service.
assistant