Hello.
user
Hello, how can I assist you at this moment?
assistant
Thomas Lopez here.
user
OK.
assistant
I want to cancel my recent reservation, due to rain the cricket match has been cancelled. Can you assist me with that?
user
Sure, I can assist you.
assistant
Thank you.
user
Please wait a while, I will go through your reservation and revert to you.
assistant
Sure.
user
Sorry, no reservation has been registered with us on your name.
assistant
Ok, no problem. Thanks for your response.
user
Thanks for consulting us, have a nice day.
assistant