Hello.
user
Hello, how can I be your helping hand today?
assistant
I made a reservation earlier to go for Adventure trip, but now it has been postponed due to some issues. Can you please change my reservation?
user
Sure, we will help you out.
assistant
Thank you.
user
Can I have your name, please?
assistant
Sure, I am Samuel Young from New York.
user
Ok, please give me a minute.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name in our database.
assistant
Ok, Thank you for providing information.
user
Thank you for visiting us.
assistant