Hello.
user
Hello. How could I support you?
assistant
I am Christopher Hall. I want to cancel my reservation due to sudden change of my plan. Can you help me in cancelling my reservation?
user
Please give me a moment.
assistant
Sure.
user
We did not find any reservation on your given name in our records.
assistant
That's fine, thanks for your response.
user
Thank you for choosing us.
assistant