Hello.
user
Hello.
assistant
I am Rachel Carter.
user
How may I aid you today?
assistant
I would like to cancel my recent reservation, due to sudden changes in climate I was fallen sick. Could you please help me in cancellation?
user
Sure, please stand by.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant