Hello.
user
Hello. How may I assist you today?
assistant
Actually I have booked a flight ticket to attend a dance competition but the event is postponed for now. Can you please help me in changing the details?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Can you please provide on whose name before you have booked the flight ticket?
assistant
I have reserved the flight ticket with the name Ronald Lopez. So, please check the status.
user
Please hold on a moment to check.
assistant
Ok, take your time.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
It's ok, thank you for checking the ticket status.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user