Hello.
user
Hello, may I know your good name please?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation with user name Joshua Garcia? Can you please help me in that?
user
Sure, please wait for a moment, I will check the status and update the information and let you know.
assistant
Sure, I will wait for your reply.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for availing us.
assistant