Hello.
user
Hello. How may I help you?
assistant
I am Charles Allen. Can you please make me reservation from OAK to AUS?
user
Ok, may I know your journey dates?
assistant
Sure, my journey dates are 02/21 and 02/23. Please check for the direct flight?
user
Sorry, there is no flight for you.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome Charles Allen.
assistant