Hello.
user
Hello.
assistant
Anna Williams here.
user
How can I assist you Anna?
assistant
Can you please help me in changing my recent reservation? As I'm planning to postpone my trip to some other dates due to heavy work load in office.
user
Sure, I will help you with this. Anna Williams, there is no active reservation found under your name in our database to alter it.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant