Hi.
user
Hello. How can I help you?
assistant
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Can I know your name?
assistant
Cynthia Collins here.
user
Sorry, there is no reservation by your name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant