Hi.
user
Hello, how may I help you today?
assistant
My exams got postponed, can you please change my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Angela Carter.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant