Hi.
user
Hello. How may I aid you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, may I know your name?
assistant
Myself Brandon Robinson.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant