Hello.
user
Hello, what type of service you are looking form us?
assistant
Actually my Snooker's Competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I will definitely help you about it. Can you please provide the name on which you have done your booking?
assistant
Sure, the previous reservation is done under the name Jerry Gonzalez.
user
Sorry Gonzalez, I have checked in our database but have not find any reservation under the name you have mentioned.
assistant
Ok, no problem. Thank you for your information.
user
Fine, thank you for opting our service. Hope you have a great day ahead.
assistant