Hello,.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation which is with the name David Lopez as my conference got cancelled. Please help me with cancellation.
user
Sure, I will help you. Please give me a moment I will check and let you know.
assistant
Ok, sure.
user
Thanks for waiting, unfortunately there is no reservation found by this name.
assistant
That's fine, thank you for your help.
user
Thank you for opting us.
assistant