Hello.
user
Hello. How may I guide you at this moment?
assistant
I need to cancel my reservation due to I am unable to catch the flight on reserved dates. So please help me with that.
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, myself Anna Evans.
user
Sorry for the trouble, there is no reservation found on your name to cancel.
assistant
Oh! It may not be booked properly while booking due to server issue. Anyway, thank you for your time.
user
You are welcome. Thank you for reaching us.
assistant
Most welcome.
user