Hello.
user
Hello, how may I aid you for today?
assistant
Myself Kimberly Thomas, due to some business meeting I am going to change my reservation. Can you please help me in changing the reservation?
user
Sure, I will help you in changing your flight ticket reservation.
assistant
Sure, I will wait for your response.
user
Sorry to say this Thomas, there are no active reservations under your name.
assistant
Not an issue, anyhow thank you very much for your help.
user
You are most welcome, thank you for reaching out here.
assistant