Hello.
user
Hello.
assistant
Myself Scott Hall.
user
How may I help you, Scott?
assistant
I will be changing my recent reservation I made a week ago, as my wife is sick I will be visiting her. Can you help me?
user
Sure Scott. Please wait a minute while I check the status of your reservation.
assistant
Sure, take your time.
user
Thank you for waiting, Scott. There is no reservation found with your details.
assistant
Maybe my assistant already cancelled it without my knowledge, no issues.
user
Thank you for reaching us.
assistant
You are most welcome.
user