Hello.
user
Hello. How may I oblige you today?
assistant
I am Stephen Evans. My family tour trip got postponed, so I want to cancel my reservation. Could you please help me in the cancellation?
user
Sure, please provide me your name?
assistant
I already mentioned above.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for contacting us.
assistant