Hello, I am Cynthia Carter.
user
Hello, how can I serve you?
assistant
As my schedule of attending my business conference got cancelled. Can you please help me in cancelling my reservation?
user
Sure, we are here to help you. Please wait for few minutes, let me check the information and get back to you.
assistant
Sure.
user
Thanks for waiting. There is no reservation found with your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you, for reaching us.
assistant