Hello.
user
Hello. How may I assist you?
assistant
Can you help me to cancel my recent reservation because of some personal problem I am cancelling this reservation.
user
Sure, please provide your name it can help me to check your status of reservation.
assistant
Please check with the name of Richard White.
user
Thanks for giving your name, please wait a moment I will revert you back with the required information.
assistant
Sure, I will wait.
user
Thanks for your time, there is no reservation found on your name.
assistant
That's ok, not a problem.
user
Ok, thanks for consulting us.
assistant
Thanks for your help and great service.
user
It's my pleasure.
assistant