Hello.
user
Hello, how may I assist you?
assistant
Can you please help me to cancel my recent ticket? Because the planned trip got cancelled for now.
user
Sure, please share your name.
assistant
Thank you for your response. My name is Katherine Collins.
user
Please wait.
assistant
Ok, take your time.
user
We found a reservation on your name, shall I cancel it?
assistant
That's fine, please proceed with the ticket cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for your assistance in cancelling my ticket.
user
Thank you.
assistant