Hello.
user
Hello, may I know your good name please?
assistant
Richard Phillips here,.
user
How can I provide assistance to you?
assistant
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for being on hold. I did not find any reservation with your name.
assistant
Ok, no issues.
user
Thanks for connecting us.
assistant
Thank you for your valuable information.
user