Hi.
user
Hello. How can I help you today?
assistant
I am planning to cancel my reservation, can you help me in cancelling my reservation?
user
Sure, I'll help you in cancellation. Could you please help me by providing your name to check the reservation status?
assistant
I am Joshua Green.
user
Ok, please wait a moment.
assistant
ok.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Thank you.
user
Thank you for approaching us.
assistant