Hi.
user
Hello, how may I serve you the best today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, please share me your good name.
assistant
Emily Harris here.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for communicating with us.
assistant
Thanks for your information.
user