Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation which is done recently, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Stephen Gonzalez.
user
Please allow me a moment.
assistant
Sure, I will wait.
user
Stephen Gonzalez, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your service.
user
You are welcome. Thank you for contacting us.
assistant