Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation as I am super busy and cannot go to trip right now, can you please help?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Gary Thomas.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No worries, thank you.
user
Thanks for approaching us.
assistant