Hi.
user
Hello, how may I help you today?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me to change my reservation?
user
Sure, may I know your name please?
assistant
I am Gregory Hill.
user
Thanks for providing your name, we are happy to inform that we found a reservation with your name to change. Let me know your new travelling dates please?
assistant
I want to fly on 10/31 and recur on 11/02.
user
Help me with your airport codes?
assistant
I want to start from CLT and end at LAX.
user
Do you prefer direct flight or connecting flight?
assistant
I need a connecting flight.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, we have no connecting flights with your request.
assistant
Ok,  no issues. Thanks for your help.
user
Thanks for opting us.
assistant