Hello.
user
Hello, How can I assist you?
assistant
Can you please assist me with flight ticket modification process due to the trip has postponed?
user
Sure, May I know your name?
assistant
Thank you and my name is Patricia Davis.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not a problem with that one, thank you for your help.
user
Thank you for availing us.
assistant