Hi. I am Laura Parker.
user
Hello, How can I respond to your request?
assistant
I need to change my reservation as my plan to go for shopping got postponed. Can you help me?
user
Sure, I can help you in that. Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thanks for contacting us, have a great day.
assistant