Hi, I am Raymond Hernandez.
user
Hello.
assistant
I need to cancel my recent reservation due to floods occurred in the city.
user
OK.
assistant
Could you please help me in doing that?
user
Sure, wait a while. I will check your reservation and cancel it.
assistant
Ok.
user
Thanks for waiting. We found your reservation, and cancelled it successfully.
assistant
Thank you for your service.
user
Thanks for contacting us, hope to serve you again.
assistant