Hello.
user
Hello, how may I assist you at this moment?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
Can I have your good name please?
assistant
Sure, my name is Emma Young.
user
Ok, please wait for sometime.
assistant
Sure.
user
Sorry to tell you that, there was no reservation found on your name to cancel it.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant