Hello. I am Eric Collins.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant