Hi.
user
Hello, how may I aid you?
assistant
I want to change my reservation because my trip was postponed, can you help me?
user
Sure, I am here to help you out. Please provide me your name to check the reservation on your name.
assistant
Myself Nicole Garcia.
user
Sorry, there is no active reservation on your name in our data base.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant