Hello.
user
Hello, how can I render you?
assistant
I am Susan Robinson. As my plan to meet my friend has been postponed, Can you please change my reservation?
user
Sure, we are here to help you. Please give me a moment to check your details.
assistant
Sure.
user
I regret, there is no reservation exist on your name to change.
assistant
No problem. Thank you.
user
Thank you for consulting us.
assistant