Hello.
user
Hello, how may I aid you at this moment?
assistant
I have to cancel my flight ticket booking that my manager did no gave the permission, so can you please help me in cancelling my flight ticket?
user
Sure, I will help you with that. Please, provide your name to find the existing reservation under your name.
assistant
Sure, my name is Emily Wilson.
user
Sorry, there is no existing reservation under your name Wilson.
assistant
Ok, that's fine, thank you for your help.
user
Most welcome, thank you for reaching out here.
assistant