Hello.
user
Hello. How may I help you now?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Yes, I will definitely try my best to help you in changing your reservation. Could you please provide your name to check your reservation status?
assistant
My name is Nicholas Robinson.
user
Ok, please wait for a while. I will check your reservation status to cancel it.
assistant
Sure, take your time.
user
Sorry, we have not found any active reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant