Hello.
user
Hello, how may I best support you today?
assistant
I am looking to change the travel dates in the past ticket, can you please help me to change the ticket details?
user
Sure, please wait for a while. For changing, we need your good name. Please provides it.
assistant
Ok, take your time. Check my ticket status with the name Kevin Roberts.
user
Sorry to say that, there is no active reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for your valuable time.
user
Thank you for opting us.
assistant
You are welcome.
user