Hello.
user
Hello, how may I help you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Ashley Walker.
user
Just a moment, let me check your reservation status in our records.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Ok, Thank you.
user
Thank you very much for contacting our agency.
assistant