Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation as I am not feeling good to make a trip. Can you help me with that?
user
Sure, may I know your name?
assistant
Ok, my name is Joseph Rodriguez.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for cancelling my reservation.
user
Thank you for choosing us.
assistant