Hello.
user
Hello.
assistant
I am Donna Mitchell.
user
Donna Mitchell, how can I assist you for the day?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays in my home town, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
user
Sure, I will help you in changing your reservation.
assistant
Thank you.
user
Please hold for a momrnt.
assistant
Sure, I will wait.
user
Sorry to tell you, there is no reservation found with your name in our reservation list.
assistant
Ok, that's fine. Thank you for providing your information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user