Hello.
user
Hello.
assistant
I am Rebecca Scott.
user
How may I assist you, Scott?
assistant
Due to my ill health, I would like to postpone my trip to Dallas. Can you please help me by changing my existing reservation?
user
Sure Rebecca, please give me a minute.
assistant
Sure, take your own time.
user
Rebecca, there is no reservation found with your details.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for contacting us.
assistant