Hello.
user
Hello, how can I aid you today?
assistant
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
user
Sure, please share good name.
assistant
Thank you. Myself Gary Martin.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found given name.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thank you.
assistant