Hello.
user
Hello. How may I aid you today?
assistant
I have to cancel my flight ticket, can you help me in that ticket cancellation on my name Kevin Williams?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Sure, take your time.
user
Kevin, there is no any active reservation with your name in my database.
assistant
Ok, no issues with that one, thank you for your help.
user
It's my pleasure.
assistant