Hi, I am Janet Collins.
user
Hello, how may I be there for you?
assistant
I would like to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?
user
Sure, let me go through the reservation list and revert you.
assistant
Ok.
user
Thanks for waiting. There is no reservation found by the name you provided.
assistant
It's ok, thank you for the information.
user
Thank you for consulting us.
assistant