Hi. I am Catherine Smith.
user
Please let me know, what kind of service your looking for?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant