Hello.
user
Hello.
assistant
I am Edward Allen.
user
How can I assist you now?
assistant
Owing to an emergency, I need to cancel my ticket. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Edward, your reservation is successfully cancelled.
assistant
Thank you.
user
Thank you for approaching us.
assistant
You are welcome.
user