Hello.
user
Hello. How can I aid you?
assistant
I am Jennifer Martinez. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant
You are welcome.
user