Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, may I know your name for he changing process?
assistant
Larry Collins.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
That's ok, no problem. Thank you.
user
Welcome, thank you for reaching us.
assistant