Hello.
user
Hell, how may I assist you?
assistant
Due to my health issues I would like to change my reservation which I have done last week.
user
Ok.
assistant
Can you please change my reservation with the name of Larry Edwards?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Ok, thank you for the information.
user
Thanks for approaching us.
assistant