Hello.
user
Hello. How can I help you?
assistant
I am Brian King. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please allow me a moment. Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, no problem. Anyway thank you for reaching us.
user
Welcome, have a nice day.
assistant