Hello. I am Helen Robinson.
user
Hello, how can I aid you today?
assistant
Unfortunately my exams was got postponed so I want to change my reservation dates, can you please help me that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no problem. Thank you so much for your time.
user
Thank you for opting us.
assistant