Hi.
user
Hello. May I know your name please?
assistant
Myself Scott Mitchell. I just want to cancel my reservation. Please help out with that.
user
Yes Scott, how can I help you for today? Sure, please give me some time to check the details.
assistant
OK.
user
Sorry, there is no reservation on your name.
assistant
Thank you for the information.
user
Thank you have a nice day.
assistant