Hi.
user
Hello.
assistant
I am Raymond Thompson.
user
How may I best serve you today?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check the reservation list and get back to you.
assistant
Ok.
user
Raymond Thompson, we could not found any active reservation on your name.
assistant
No issue. Thank you.
user
Thank you so much for choosing us.
assistant