Hello.
user
Hello.
assistant
My name is Shirley Allen.
user
Allen, how can I assist you?
assistant
Due to some personal issues, I would like to postpone my journey. Can you please change my existing reservation to some other dates?
user
Sure, I will do that for you. Please wait, let me check your reservation status first.
assistant
Ok, take your time.
user
Allen, I have not found any reservation under your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
You are most welcome and have a nice day.
assistant