Hello.
user
Hello. How may I assist you?
assistant
Due to health issue, I want to change my reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name please?
assistant
Kathleen Lewis here.
user
Thank you for providing your name. I did not find any reservation on your name to change.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant