Hi.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Betty Jackson here.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thank you.
user
Thank you for reaching us.
assistant