Hello.
user
Hello. By what way shall I aid you now?
assistant
I am Debra Wright. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
To cancel the reservation, may I have your name? Ok. Give a minute, I will check the existing list whether your name is there or not.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it got cancelled.
assistant
Thank you.
user
Thank you for your time with us, have a nice day.
assistant