Hi. I am Jerry Perez.
user
Hello, how may I serve you now?
assistant
Please help me with cancelling my reservation.
user
Sure, I will help you with cancellation. Please wait for a moment, while I check for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, sorry there is no any reservation found on your name.
assistant
Fine, Thanks for the information.
user
Thank you for reaching us.
assistant