Hello.
user
Hello.
assistant
Donald Scott here,.
user
How may I help you?
assistant
I want to cancel my ticket due to snow storm in my place.
user
Donald Scott, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Ok.
user
Donald Scott sorry to intimate, I found a reservation and cancelled sucessfully with your criteria.
assistant
Thank you.
user
You are most welcome, thank you very much for utilizing our agency.
assistant