Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
Sure, my name is Deborah Nelson.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry to inform you that no reservation has found under your name to cancel.
assistant
It's ok, thank you for the information.
user
Thank you for  choosing us, have a good day.
assistant