Hello,.
user
Hello, how may I be of your help?
assistant
My friend marriage was postponed so I need to change my reservation, can you please help me to change my reservation?
user
Sure, may I know your good name please?
assistant
I am Ronald Green.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation available with your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thanks for your help.
user