Hello.
user
Hello. How may I assist you today?
assistant
I want to change my reservation, because my trip was postpone to next month, can you please change my reservation?
user
Sure, I will help you with that.
assistant
Thanks.
user
Can you please provide your name to check your previous reservation?
assistant
Sure, my name is Carolyn Campbell.
user
Ok, please wait a moment to check.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant