Hello,.
user
Hello, how may I aid you at this moment?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your name to check the reservation?
assistant
I am Rachel Moore.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Thank you.
user
Thank you for reaching us.
assistant