Hello, Jason Smith is my name.
user
Hello, Jason Smith. How can I support you today?
assistant
My seminar has been postponed so, I want to change my existing reservation. Can you assist me with this?
user
Sure, we are here to assist you. Please standby, I will check the status and revert you.
assistant
Sure, I will wait for your response.
user
Thanks for your time, we are sorry to say that no reservation has found based on your name.
assistant
Ok, Thank you for providing information.
user
Thanks for contacting us.
assistant