Hi.
user
Hello, how can I best support you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
I am Kevin Roberts.
user
Thanks for your name, wait for a while.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant