Hi. I am Brenda Scott.
user
Hello, may I know how best I can help you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
Sorry to notify, there is no reservation found on your given name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us. Have a good day.
assistant