Hello.
user
Hello, how may I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Timothy Collins.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
There is a reservation found under your name and I have cancelled it successfully.
assistant
Thank you for your help.
user
You are welcome.
assistant