Hello. I am Betty Lewis.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I can help you with that. Please give me a minute to check your reservation status.
assistant
Ok.
user
Betty Lewis, there is no reservation found active under your name to do cancellation.
assistant
Ok, no issues. Thank you for helping me.
user
Thank you for choosing us, have a great day.
assistant