Hello.
user
Hello, how can I help you?
assistant
Can you please help me to change my reservation?
user
Yes, I am here to help you. May I know your name please?
assistant
My name is William Turner.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, sorry we didn't find any reservation on your name.
assistant
Ok, not a problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user