Hi, I am Jonathan Turner.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, my planned trip to Navajo adventure got cancelled. So I request you to cancel my existing reservation.
user
Ok, I will help you to cancel your ticket. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you fr waiting, sorry there is no reservation found on your name.
assistant
Ok, no issues at all. Thank you for your help.
user
Thank you for reaching us, we hope see you again.
assistant