Hello.
user
Hello, how may I aid you today?
assistant
Can you please cancel my recent reservation due to some health issues?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Sure, I am Catherine Collins.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant