Hello.
user
Hello.
assistant
I'm Cynthia Green.
user
How may I assist you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
user
Ok, please wait. Thank you for waiting.
assistant
Sure, take your time.
user
No reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Most welcome.
assistant