Hello.
user
Hello. How can I assist you at this moment?
assistant
Amanda Williams here. I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure Amanda, I will help you with that.
assistant
Thank you.
user
Please  wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Amanda Williams, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant