Hello.
user
Hello. How may I help you?
assistant
I am Sharon Turner, I want to cancel my reservation as my meeting is cancelled.
user
Ok.
assistant
Can you cancel my reservation?
user
Sure, I am here to serve you. Please, wait for a while.
assistant
Sure.
user
Thanks for being patience. Sorry to inform you that, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant