Hi.
user
Hello, how may I assist you today?
assistant
Due to sudden change in the climatic conditions, I would like to change my program to other days.
user
Sure, we are here to help you.
assistant
So, can you help me in change in existing reservation?
user
Can I have your name to proceed?
assistant
I am Catherine Anderson.
user
Ok, please hold a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Ok. Thank you.
user
Thank you for availing us.
assistant