Hello,.
user
Hello, how may I amend you?
assistant
I made a reservation earlier to attend my Cousin's Marriage, but due to some health issues I am unable to attend. Can you aid me in changing my existing reservation?
user
Sure, may I know your name for the changing process?
assistant
Myself Carolyn Rodriguez.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
Sorry to inform you, we did not find any reservation in your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant