Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation, can you please help me with that?
user
Sure, I can help you with that. May I know your good name please?
assistant
Myself Kenneth Hernandez.
user
Please allow me a minute to check your reservation status.
assistant
Sure.
user
Kenneth Hernandez, there is no active reservation found under your name to do modifications in that.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant