Hello.
user
Hello. How can I aid you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know on whose name the ticket has been reserved formerly?
assistant
My name is Brian Moore.
user
Sorry Brian Moore, there are no flights reserved on your given name formerly.
assistant
Anyway, thanks for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant