Hello.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation due to cancel of my new house warming ceremony. Can you please help me?
user
Sure, may I know your name to proceed?
assistant
Sure, Barbara Brown here.
user
Sorry to say, no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant