Hello.
user
Hello, How can I serve you today?
assistant
Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?
user
Sure, I can help you in that. Can I have your name to check the reservation status?
assistant
Sure, my name is Timothy Anderson.
user
Ok, please hold on for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found on your name to cancel it.
assistant
No problem, thank you for your information.
user
Thanks for reaching us.
assistant