Hello.
user
Hello.
assistant
Steven Williams here. Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry Steven Williams, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant