Hi.
user
Hello, how can I assist you today?
assistant
Could you please help me to update my travelling dates in my existing reservation?
user
Sure, we are glad to help you.
assistant
Thank you.
user
On whose name, you want to update the dates?
assistant
Sure, I am David Hall.
user
Ok, wait for a while.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant