Hello,.
user
Hello, How best can I aid you the day?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please aid me?
user
Sure, I will help you with that.
assistant
Thank you.
user
On what name, do I need to cancel the reservation?
assistant
I am Richard Hall.
user
Ok, please be wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We regret that, there is no active reservation on your name to cancel it.
assistant
Thanks for your quick response.
user
Thanks for reaching us.
assistant