Hello,. I am Jeffrey Taylor.
user
Hello. How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please aid me with this?
user
Ok, please wait I will revert you.
assistant
Sure.
user
 Sorry no reservation was found on your name.
assistant
It's ok, no issues. Thank you.
user
 Thank you for opting us.
assistant