Hello.
user
Hello, how may I help you for the day?
assistant
Owing to an emergency I had to request for this change reservation.
user
Sure, I will help you with that. May I know your good name?
assistant
I am Catherine Harris.
user
Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Thanks.
user
Thank you for connecting with us.
assistant