Hi.
user
Hello, how may I help you?
assistant
I am James Davis. Will you please cancel my recent reservation ?
user
Sure, please wait.
assistant
Ok.
user
I found your reservation, shall I cancel?
assistant
Sure, please cancel.
user
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Ok, thank you for helping.
user
Thank you.
assistant