Hello, I am Shirley Martin.
user
Hello. What can I do for you now?
assistant
Due to some emergency Work at my office, can you please cancel my reservation?
user
Ok. To cancel your reservation  I have to check, please wait a while.
assistant
Sure.
user
Sorry, there was no reservation with your name.
assistant
Ok, No problem.
user
Thank you for your time with us.
assistant
Thank you.
user