Hello, I am Gary Taylor.
user
Hello, how can I serve you today?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my recent reservation. Can you help me with this?
user
Sure, wait for a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your good name.
assistant
Ok, you can proceed.
user
Shall I proceed to cancellation?
assistant
Ok.
user
Your reservation is successfully cancelled.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant