Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure, can I know your name please?
assistant
I am Dennis Roberts.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Dennis, there is no reservation found to cancel.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user