Hello.
user
Hello, how can I help you today?
assistant
As my tournament got rescheduled, can you help me to cancel my recent reservation?
user
Sure. May I know your name please?
assistant
Sure, my name is Samuel Allen.
user
Please wait for a while, I will check and get back to you.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
That's ok, thank you.
user
Thanks for choosing us.
assistant