Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation which I have done to give presentation in WTO but unfortunately it got cancelled. So, can you please help me with cancelling the reservation?
user
Ok, please provide your name so that I can help you easily.
assistant
Sure, please check with then name of Charles Davis.
user
Sure, please wait a moment I revert you.
assistant
Sure, take your time.
user
Actually, there is no reservation found on your name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your time.
user
It's ok, thank you for reaching us.
assistant
Most welcome.
user