Hello.
user
Hello, how may I aid you?
assistant
Can you please help me to change my reservation?
user
Sure, may I know your name please?
assistant
My name is Janet Evans.
user
Wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant