Hello.
user
Hello. My job is to assist you with your concern.
assistant
I would like to change the travel dates in the past ticket, can you please help me to change the details?
user
Yes, I will assist you with that.
assistant
Thank you for accepting my request.
user
May I know your name to change the reservation.
assistant
My name is Stephanie Clark.
user
Sorry, there is no ticket been booked on your name as per our records. Thank you for connecting with our agency.
assistant
It's ok, not a problem. I think that the ticket is not booked properly. Anyways thank you for checking my ticket status.
user
You are welcome.
assistant