Hello.
user
Hello, how can I help you?
assistant
I am Samantha Carter. I want to cancel my recent reservation due to an emergency work, can you please help me in that?
user
Sure, we are here to assist you. Please give me a minute, I will check the reservation on your good name and revert to you.
assistant
Sure.
user
Thank you for waiting, we did not find any active reservation on your name in our database.
assistant
No problem, thank you for your help.
user
Thank you for reaching us.
assistant