Hello.
user
Hello. How may I help you?
assistant
My name is Joseph Rodriguez. I want to cancel my reservation, due to some health issue.
user
Sure, I will help you. Please give me a moment to check your details.
assistant
Ok.
user
I have found your reservation in my database, shall I proceed to cancel?
assistant
Ok, please proceed.
user
Your reservation is successfully cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user