Hello.
user
Hello, how could I serve you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your good name please?
assistant
Sure, my name is Donna Miller.
user
There is no recent reservation find on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant