Hi.
user
Hi. How can I aid you?
assistant
As my exam got cancelled, can you help me to cancel my recent reservation?
user
Sure, please mention your good name.
assistant
Sure, my name is Sarah Thompson.
user
Give me a minute please.
assistant
Sure.
user
No reservation found on your name in our database.
assistant
That's ok, thank you.
user
You are welcome, have a nice day.
assistant