Hi.
user
Hello, how can I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, may I know your name?
assistant
Stephen Young.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and cancelled it successfully.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant