Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation which I have done to meet my friend but now I am unable to meet him so, can you please help me with cancelling my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
Sure, please check the reservation with name of James Wright.
user
Ok, just give me a moment.
assistant
Sure, take your time.
user
There is no previous reservation available on your name James Wright.
assistant
Oh! May be I did not booked properly. Anyway, thank you for your time.
user
Thank you for contacting us, have a good day.
assistant
Welcome.
user