Hello.
user
Hello, how may I be at your service today?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
May I know your name please to check the status of your reservation?
assistant
I am Steven Miller.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure, take your own time.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant