Hi.
user
Hello, How can I serve you?
assistant
I want your service in cancelling my reservation due to unavailability of doctor. Can you serve me?
user
Sure, May I know your name?
assistant
Emily White is my name.
user
Please wait.
assistant
OK.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you for reaching us.
assistant