Hello.
user
Hello.
assistant
I am Andrew Jones.
user
How can I assist you today?
assistant
I would like to change my previous flight ticket booking due to some health problems, so can you please help me in my flight ticket changing process?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you for accepting my request and I can wait for your response.
user
Andrew Jones, there is no reservation found under your name to do modifications in that.
assistant
Ok, that's fine. Thank you for your quick response and providing the information.
user
Thank you for choosing us, have a great day.
assistant
Welcome.
user