Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to bad weather conditions. Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please for cancelling you recent reservation.
assistant
Sure, I am Dorothy Campbell.
user
I found reservation on your name and successfully cancelled your reservation.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant