Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to heavy snow fall from couple of days. Can you help me to cancel my reservation on the name of Amanda Harris?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant