Hello.
user
Hello. How can I serve you?
assistant
I need to modify my previous flight ticket booking, can you please help me with that one?
user
Sure, I can help you.
assistant
Thank you for considering my request.
user
May I know your name?
assistant
Sure, my name is Linda Perez.
user
Please wait a while.
assistant
Yes, take your own time.
user
 Sorry, we couldn't find a reservation on your name to change.
assistant
Not a problem, thank you for checking my reservation status.
user
Thank you for picking us.
assistant
Welcome.
user