Hi, is this British airways travelling agency?
user
Hello, you are right place. With whom I am talking?
assistant
Here Jason Allen.
user
Glad to meet you Allen. How can I assist you today?
assistant
 I would like to cancel my reservation which I have done to spend a free time with my Nephew but unfortunately my sister left that particular place. Can you help me?
user
Sure, I will help you with cancelling the reservation. Please give me a moment to check existing reservation status.
assistant
Sure.
user
Thank you for waiting. Sorry Allen, I did not came across your name in the reservation list to cancel.
assistant
It's alright, no problem. Thank you for your hand help.
user
Most welcome. Thank you for choosing us.
assistant