Hello.
user
Hello. How can I help you?
assistant
Is this ABC flight ticket booking agency?
user
Yes, you have approached right place.
assistant
I want to cancel my recent reservation, because my family trip was cancelled, can you help me?
user
Sure, please provide your name.
assistant
Sure, my name is Michael Smith.
user
There is no reservation with your details.
assistant
It's ok no problem. Thank you for your information.
user
Welcome.
assistant