Hi, Laura Baker here.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my planned trip to Death valley adventure has been postponed. So I want you to change my existing reservation?
user
Sure, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name. Thanks for choosing us.
assistant
Ok, no worries at all. Thanks for your assistance.
user