Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me?
user
Sure, can I have your good name please?
assistant
I am Raymond Brown.
user
Please be on hold, I will check your reservation is existing or not.
assistant
Sure.
user
There is no reservation shown on your name in our recordings.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user