Hello. I am Nancy Young.
user
Hello, how can I abet you?
assistant
I want to change my reservation due to heavy snowfall at my place.
user
Ok. I will help you in that.
assistant
Ok, thank you.
user
Give me a moment, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant