Hello. I am Melissa Thomas.
user
Hello, how can I help you?
assistant
Owing to an emergency, I am looking for cancel of my recent reservation. Can you help me out?
user
Sure, please wait a while let me check.
assistant
Sure.
user
There is no reservation found on your name, Melissa Thomas.
assistant
That's ok. Anyways, thank you for helping me.
user
You are welcome.
assistant