Hello.
user
Hello. How can I help you?
assistant
I made a reservation earlier to attend for a meeting, due to some problems meeting place has been changed. Can you please assist me to make some modifications?
user
Sure, I am here to help you with your concern. May I know your name to check with?
assistant
Sure, my name is Andrew Hill.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. Andrew Hill, regret to inform that there is no active reservation found under your name to amend.
assistant
That's Ok, thanks for your assistance.
user
Thank you for connecting us.
assistant