Hi.
user
Hello. How may I help you?
assistant
As my tournament got postponed, can you help me to change my existing reservation?
user
I am here to help you, may I know your name to check your reservation status?
assistant
Sure, my name is Raymond Martin.
user
I got your reservation, may I know your preferable dates to go?
assistant
Sure, my travelling dates will be 12/07 and 12/09.
user
Ok, let me know your airport codes too.
assistant
Yes, I want to fly from DTW to DFW.
user
According to your criteria, there is a connecting flight-1018 with price 100. Shall I book it?
assistant
Ok, your booking is done.
user
Ok, booking is done with Southwest airlines. Thanks for reaching us.
assistant