Hello.
user
Hello, how may I assist you today?
assistant
Please change my active reservation as my meeting was changed.
user
Sure, may I know your name?
assistant
Cynthia Thomas.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant