Hello.
user
Hello.
assistant
I am Richard Clark.
user
How can I help you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Yes, I can help you with that.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Thank you for your help.
user
Thank you for consulting us.
assistant