Hello. I am Brian Taylor.
user
Hello, how may I aid you today?
assistant
I just want to cancel my recent reservation which I have done earlier, due to some health issues. Can you you please help me by cancelling?
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you. Ok, sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user