Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation for my personal issue. Can you please cancel my reservation?
user
Ok, please wait for a while.
assistant
Sure.
user
Unfortunately, no reservation found with your name to cancel. May I know your name please?
assistant
Laura Wright is my name.
user
Ok. Thank you for approaching us.
assistant
Thanks for Your information.
user