Hello.
user
Hello, how best can I assist you?
assistant
Can you please help me to cancel my existing reservation? because I am unable to travel to the trip.
user
Sure, please share your good name?
assistant
Thank you for accepting my request. My name is Mark Scott.
user
Please wait for a moment.
assistant
Ok, I will wait for your reply.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
It's ok, not an issue with that. Thank you for checking my ticket status.
user
Thank you.
assistant