Hello.
user
Hello. How can I assist you?
assistant
I want to change my reservation because of some tornado going on my destination location. Can you help me changing the reservation?
user
Sure, I will help you with that. Give me a minute, I will get back with your details. I am sorry to say that there is no reservation found. May I know your name please?
assistant
Myself Steven Moore. Thank you for your information.
user
Thank you for contacting us.
assistant
Welcome.
user