Hello.
user
Hello. How can I help you?
assistant
My name is Nicole Hernandez. Actually, I got admitted in a hospital due to some health issues.So I prefer not to travel, could you help me in cancelling my reservation?
user
Yes, I can help you. Give me a moment.
assistant
Sure, take your time.
user
I have successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for reaching our agency.
assistant