Hello,.
user
Hello, how can I help you today?
assistant
I am Eric Thompson. Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for approaching us.
assistant