Hello.
user
Hello.
assistant
I am planning to change my destination airport code in my existing reservation, can you pleas help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Sure, my name is Deborah Hill.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant