Hi. I am Jessica Garcia.
user
Hello, how can I help you now?
assistant
Can you help me to cancel my reservation? Because I have some work on that dates.
user
Sure, please wait for a while.
assistant
Please check my details in your records.
user
Sorry Jessica, there is no reservation found on your name.
assistant
No issues. Thank you for your time.
user
Thank you for approaching us, have a nice day.
assistant