Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Can I know your name?
assistant
Sure, I am Kenneth Collins.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
Ok, not an issue. Thank you.
user
Thanks.
assistant