Hello. Donald Davis here.
user
Hello. How may I help you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Can you please wait a moment, let me check.
assistant
Ok, I will wait.
user
Sorry Donald Davis, there are no active reservation on your details.
assistant
Anyway, thanks for the information.
user
Thank you for reaching our service.
assistant