Hello.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please mention your name.
assistant
My name is Frank Hernandez.
user
Ok, please wait .
assistant
Sure.
user
 As per your request, we had cancelled your reservation.
assistant
Thank you.
user
Most welcome.
assistant