Hello.
user
Hello, how may I assist you today?
assistant
I am Raymond White, I want to change my reservation as my plan to meet my friend is postponed due to my bad health. Can you help me to change my reservation.
user
Sure, I am here to help you. Ok, please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant