Hello. I am Cynthia Taylor.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation as my trip got postponed. Can you help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Ok.
user
Sorry, there is no reservation found on given name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant