Hello.
user
Hello. How can I aid you?
assistant
Could you please help me to cancel my reservation?
user
Sure, please provide me the name.
assistant
My name is Virginia Evans.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found to cancel it.
assistant
Ok, thanks for informing me.
user
Thank you for reaching us.
assistant