Hi.
user
Hello.
assistant
Nicholas Garcia here.
user
How may I help you?
assistant
Owing to an emergency, I had to request for this change reservation.
user
Ok, please give me a minute. I will check for your reservation and get back to you.
assistant
Ok fine, take your own time.
user
There is a no reservation found with your name in our records.
assistant
That's ok, no issues. Thank you for your information.
user
most welcome.
assistant