Hi. I am Donald Turner.
user
Hello, how may I help you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. There is no reservation found according to your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant