Hello.
user
Hello, how can I help you today?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, may I know your name?
assistant
Donna Carter here.
user
Please wait.
assistant
Sure.
user
Sorry, there is no reservation found under your name to change.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant