Hi.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
May I know your name?
assistant
Jeffery Collins.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
That's Fine, Thank you for the information.
user
Thanks for reaching us.
assistant