Hi.
user
Hello, how can I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I am happy to help you. May I know your good name?
assistant
Christine Phillips here.
user
Sorry, there is no active reservation on your name in our records.
assistant
No issue, thanks for the information.
user
Thank you for choosing us.
assistant