Hello.
user
Hello, how can I help you?
assistant
Due to an emergency meeting, I am unable to travel the trip which I have planned, can you please change my recent booking?
user
Sure, can I know your name please?
assistant
Sure, I am Jason Smith.
user
Sorry Jason, there is no reservation found on your name.
assistant
That's fine, no issues with that one.
user
Thank you for approaching us.
assistant
Thank you for your immediate response.
user
Welcome.
assistant