Hi.
user
Hello. How may I help you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, may I know your name please?
assistant
Sure, please check the reservation status on my name James Hill.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
That's ok, not an issue. Thank you.
user
Thank you.
assistant