Hello.
user
Hello, how can I guide you for today?
assistant
My name is Sharon Rodriguez. I would like change my existing reservation, can you help me that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant