Hello. I am Rachel Harris.
user
Hello, how best can I serve you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we are here to help you. Please wait a moment, I will check your details and revert to you.
assistant
Ok.
user
Thank you for waiting, unfortunately there is no reservation exist on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for contacting us.
assistant