Hello.
user
Hello.
assistant
I am Donald Jackson.
user
How can I help you at this moment?
assistant
I want to change my existing reservation. Can you please help me with this?
user
Sure, I will help you in changing your reservation. Please give me a moment to check your reservation status.
assistant
Sure.
user
Donald Jackson, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for utilising our service.
assistant