Hi.
user
Hello, how can I aid you?
assistant
Can you please help me with changing my recent reservation?
user
Sure, May I know your name?
assistant
My name is Betty Perez.
user
Ok, Please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant