Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, will you mention your name please?
assistant
Mary Brown here.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant