Hello.
user
Hello, how can I be yuor helping hand?
assistant
I want to cancel my recent ticket because the meeting which is held at San Francisco is cancelled. Can you please help me to cancel the ticket?
user
Sure, to check previous reservation I need your name please.
assistant
Thank you. I am Betty Thompson.
user
Sorry to notify, there is no reservation found on your given name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you.
assistant