Hello, I am Raymond Jackson.
user
Hello, how may I guide you at this moment?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
Ok, please wait for a moment.
assistant
Sure.
user
We are sorry to say that, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thanks for choosing us, have a great day.
assistant