Hello.
user
Hello. How may I help you?
assistant
I have to change my ticket booking, can you help me>?
user
Sure, I will help you out.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
My name is Eric Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found.
assistant
Ok, that's fine, no issues with that one, thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user