Hello.
user
Hello, how may I assist you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your name?
assistant
Myself Carolyn Green.
user
Ok, please wait for sometime.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant