Hello.
user
Hello, how can I assist you?
assistant
My name is Donald Jones, I want to cancel my reservation as my trip is cancelled. Can you help me?
user
Sure, I am here to help you. Please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you helping me.
user
Thank you for choosing us.
assistant