Hi.
user
Hello.
assistant
I am Carol Hill.
user
How can I aid you?
assistant
I need to cancel my reservation, as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
user
Sure. Give me a minute.
assistant
Sure.
user
Thank you for your time. We didnt found any reservation by this name.
assistant
Not an issue, thank you for your kind response.
user
Thank you for contating us.
assistant