Hi.
user
Hello, how may I assist you?
assistant
I want to alter my recent reservation, can you please help me with that.
user
Sure, may I know your good name please?
assistant
My name is Betty Collins.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant