Hi.
user
Hello, how may I address you today?
assistant
I have a reservation to attend a conference. But my conference has been completed in Skype. Can you please change my existing reservation?
user
Sure, to change your reservation I need to know your name.
assistant
Ronald Taylor is name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found on your name to change the reservation.
assistant
Ok, no problem. Thanks for your response.
user
Thanks for approaching us.
assistant