Hello.
user
Hello, how exactly I can serve you the best today?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, we are glad to serve you.
assistant
Thank you.
user
Before proceeding to cancel your previous flight reservation. May I know your name?
assistant
My name is Patricia Wright.
user
We found your reservation. Shall I proceed to cancel it?
assistant
Please cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you.
user
Thanks for choosing us.
assistant