Hello.
user
Hello. How can I assist you?
assistant
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
user
Ok, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Melissa Jackson.
user
Ok, please wait for few minutes. I will check and let you know about your reservation status.
assistant
Sure, take your time.
user
I have found your reservation on your name. Shall I proceed for cancelling your ticket?
assistant
Yes, please proceed for cancelling.
user
Ok, ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant