Hello, I am Virginia Brown.
user
Hello, how can I support you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, I can your recent reservation right now. Please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
Thanks for being waiting. Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for choosing us, have a great day.
assistant