Hello.
user
Hello, how can I help you?
assistant
Yes, can you help me to cancel my existing reservation which I had done on the name James Phillips?
user
Please wait a moment while I check.
assistant
Ok, take your time.
user
Sorry James Phillips, there is no reservation been found on your name.
assistant
That's ok, no problem. Thank you for your response.
user
Thank you for connecting with our agency.
assistant