Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name..
assistant
Thank you, my name is Pamela Hall.
user
Please allow me a moment.
assistant
Ok, take your time.
user
Sorry Pamela Hall, there is no active reservation on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant