Hello.
user
Hello, how may I provide assistance to you?
assistant
I want to cancel my reservation, because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, we are here to help you. On whose name you would like me to check the details?
assistant
I am Brenda Phillips.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Brenda, we couldn't find any reservation on your name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant