Hi.
user
Hello, what kind of help you are looking from us?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I am glad to help you with the cancellation. May I know your name to check with the status?
assistant
I am Brian Thompson.
user
Brian Thompson, regret to inform that there is no active reservation found under your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant