Hello.
user
Hello. How can I serve you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I can help you. May I know your name?
assistant
Emma Perez here.
user
Give me a minute.
assistant
Ok.
user
We found a reservation by your name. But as per your request it has been cancelled successfully.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant