Hello.
user
Hello. How can I assist you today?
assistant
Due to sudden rainfall at my source, I am unable to travel now. Can you please cancel my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, please check the reservation on the name of Ronald Scott.
user
Please allow me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
Ok, Thank you for your help.
user
Thank you for contacting us.
assistant