Hello.
user
Hello, how can I be your helping hand today?
assistant
Due to sudden office work at my office, I am unable to travel now. Can you please change my existing reservation which was made earlier on the name of Larry Thompson?
user
Sure, we are glad to help you to change it. Please wait for sometime.
assistant
Sure, I will wait.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Ok, Thank you for providing information.
user
Thank you for availing us.
assistant