Hello.
user
Hello. How can I help you?
assistant
I need cancel my reservation to some issues in my destination, can you help me out please?
user
Sure, just a moment please. May I know your name please.
assistant
I am Sharon Thomas.
user
I am sorry no reservation found on your name.
assistant
That's ok, no problem. Try give fast response to the customer in future, anyways thank you for your help.
user
Thanks for choosing us.
assistant