Hello.
user
Hello. How may I guide you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I am here to help you with that. Can I know your name please?
assistant
Thank you, I am Jeffry Lee.
user
Ok, please hold on for a while.
assistant
Sure, take your own time.
user
Sorry to tell you that, I have not found any reservation with your name in our database to cancel the ticket.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome. Thank you for approaching us.
assistant