Hi.
user
Hello, How can I serve you?
assistant
As my plan to go for vacation trip got postponed.Can you please change my reservation?
user
Sure. May I know your good name?
assistant
I am Edward Nelson.
user
Wait a while.
assistant
Ok.
user
Thanks for waiting, There is no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thanks for choosing us.
assistant