Hi.
user
Hello. How can I assist you at this moment?
assistant
Myself Kimberly Lee. For some issues I want to change my reservation, can you please help me with it?
user
Sure, I will help you with changing your reservation.
assistant
Sure.
user
Please wait a moment and I will check the reservation status. Thank you for waiting.
assistant
Ok.
user
Sorry Lee, there is no reservation found under your name to change it.
assistant
It's ok. Thank you for the information.
user
Most welcome. Thank you for choosing us.
assistant