Hello,. I am Anna Edwards.
user
Hello, how may I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
No problem, thanks for the information.
user
Thank you for reaching us.
assistant