Hello.
user
Hello. How can I assist you?
assistant
I had booked a ticket to visit my home. But, due to some reasons the trip got changed. Could you change my reservation please?
user
May I know your name for further proceedings?
assistant
My name is Sharon Thompson.
user
Sorry Sharon, no reservation found by your name.
assistant
Ok, thank you for your information.
user
Thank you for contacting us.
assistant
You are welcome.
user