Hi.
user
Hello, what can I do for you today?
assistant
Will you help me to cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Justin Williams here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant