Hello.
user
Hello, do you need any help from us?
assistant
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me in changing my existing reservation?
user
Sure, could I have your name please?
assistant
I am Samuel Jackson.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, no problem. Thanks for the information.
user
You are welcome.
assistant