hello.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, the ticket has been reserved on the name Charles Parker.
user
Sorry, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant