Hi.
user
Hello. How can I oblige you?
assistant
Can you please change my reservation as my plan to attend for music festival got postponed?
user
Sure. May I know your good name for further process?
assistant
I am Christopher Wright.
user
Please wait for a minute.
assistant
Ok.
user
Thanks for waiting. There is no reservation found with your name.
assistant
It's ok, thank you for your kind information.
user
Thanks for reaching us.
assistant