Hello. I am Nancy Nelson.
user
Hello, how may I serve you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
There is no active reservation on your name to change.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant