Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to some family issues. Can you please help me with this?
user
Sure, I am here to help you. May I know your name?
assistant
I am Betty Carter.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant