Hello.
user
Hello, how may I help you at present?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please aid me in cancellation.
user
Sure, we are here to help you to cancel your recent reservation.
assistant
Ok.
user
Kindly please mention your name to cancel it.
assistant
Sure, I am Amy Taylor.
user
Thanks for your name, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
No problem, thanks for your kind service.
user
Thank you for reaching us.
assistant