Hello.
user
Hello. How can I aid you?
assistant
Michael Green here. I would like to cancel my reservation due some issues at my destination location, can you please help me in that?
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your previous reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant