Hi.
user
Hello. How may I help you?
assistant
I am Emma Gonzalez. I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
user
Ok, wait a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name to change it.
assistant
Not a problem, thank you for the information.
user
Welcome Emma Gonzalez.
assistant