Hello.
user
Hello, How can I help you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, May I know your name?
assistant
My name is Edward Anderson.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant