Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you. May I know your name to proceed furher?
assistant
My name is David Wilson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant