Hi, I am Joseph Turner.
user
Hello. How may I be of your service?
assistant
Can you help me cancel my reservation as my exams got cancelled?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, we found a reservation by this name .
assistant
That's ok, thank you for the information.
user
Shall I cancel the ticket?
assistant
Yes please.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
You're welcome. Thank you.
assistant