Hi. Jacob Roberts here.
user
Hello, how can I aid you today?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, wait for some I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there in no reservation found on your name.
assistant
No problem, thank you.
user
Thanks for approaching us.
assistant