Hello.
user
Hello, How can I assist you today?
assistant
I am Samantha Lee.
user
Ok.
assistant
Owing to an emergency I want to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant