Hello. I am Laura Lee.
user
Hello, how can I help you for the day?
assistant
I want to cancel my recent reservation due to my exams dates are postponed,.
user
Sure, I am here to help you.
assistant
Can you please help me with cancel my reservation?
user
Please wait for a moment.
assistant
OK.
user
Sorry, we found no reservation on your name.
assistant
Not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant