Hello.
user
Hello. How may I assist you today?
assistant
Can you please help me to cancel my recent reservation, due to my exams has been cancelled?
user
Sure, I will help you. Please help me with your name.
assistant
Eric Walker here.
user
Please allow me a minute.
assistant
Sure.
user
Eric Walker, I am really sorry to inform you that there is no booking found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us. Have a great time.
assistant