Hello.
user
Hello. How may I assist you today?
assistant
I made an earlier reservation to attend  a seminar, but I met with an small accident, so I can't attend seminar. Can you please cancel my reservation?
user
I am sorry to hear that, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
My name is Linda Nelson.
user
Please allow me a minute.
assistant
Sure.
user
Linda Nelson, I am really sorry to inform you that there is no booking found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us. Have a great time.
assistant