Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
Sure, my name is Jeffrey Wright.
user
Ok, please wait a moment to check your reservation.
assistant
Ok, I will wait for your response.
user
Sorry Jeffrey Wright, no reservation has found under your name to cancel.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant