Hi.
user
Hello, how can I be your helping hand today?
assistant
I am Stephanie Carter. I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that no reservation was found based on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for choosing us.
assistant