Hello.
user
Hello.
assistant
Virginia Perez here.
user
How may I help you?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I am here to help you in that one. Please wait for a moment.
assistant
Thank you. Take your time.
user
Thank you for your patience, I am unable to find your previous reservation status to change your booking.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
Ok, thank you for reaching us. Have a nice day.
assistant
Welcome.
user