Hi.
user
Hello, how may I help you today?
assistant
In your terms and conditions, it sounds like we can change the dates of the flight ticket once it is reserved. So can you please change my flight ticket reservation?
user
Sure, I am here to help you with this.
assistant
Ok.
user
May I know your name please?
assistant
I am Stephanie White.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry White, there is no reservation found as per your name to change it.
assistant
Not a problem. Thanks for your help.
user
You are welcome.
assistant