Hello, I am Kevin Young.
user
Hello, how may I serve you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Ok, please wait for a moment I will get back to you.
assistant
Sure, I will wait for you.
user
Thanks for waiting, we have not found any flight reservation with your given name.
assistant
Ok, no issues. Thanks for your information.
user
Ok, thank you for choosing us.
assistant
Thank you.
user