Hi.
user
Hello. How may I help you?
assistant
I want to change my reservation, can you help me with that?
user
May I know your name please?
assistant
Nicholas White here.
user
Please be on hold I will help you out with that.
assistant
Sure.
user
No reservation found in our database as per your preferences.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant