Hello.
user
Hello. How can I serve you?
assistant
Due to snow fall, I want to change my reservation. Can you help me?
user
Sure,I can help you. Can I know your name?
assistant
Michael King here.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didnt found any reservation by this name.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant