Hello.
user
Hello, how may I help you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, we are here to help you. May I know your good name?
assistant
Timothy King.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant