Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation as I have booked my ticket with wrong dates, please help me out.
user
Sure, please mention your name to check your reservation details.
assistant
I am Richard Martin.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your own time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant