Hello. I am Emily Walker.
user
Hello. What help do you require from us?
assistant
I want to change my existing reservation, due to financial issues.
user
Sure, I will check your previous ticket. Sorry to tell you that, I didn't found any reservation on your name to modify.
assistant
That's ok, thank you for your help.
user
You are most welcome. Thank you for consulting us. Have a good day.
assistant