Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to heavy snow fall at my origin point. So can you please help me in cancel the reservation?
user
Sure, I will help you to cancel you ticket. May I know your good name?
assistant
My name is Ronald Robinson.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
OK, not an issue. Thank you for the information.
user
Thank you for reaching us, we hope see you again.
assistant