Hello, Jack Thomas here.
user
Hello. How can I aid you?
assistant
 I have planned to attend a funfair exhibition on 01/17, can you help me with the booking?
user
Sure, please help me with your journey details?
assistant
Ok, I want to travel from Philadelphia, PA-PHL to Charlotte, NC-CLT. I would like to return on 01/19.
user
Ok, please hold on I will revert you in a while.
assistant
Ok.
user
we found a flight matching with your requirements. Airline is Southwest with flight number 1016. Price is 300 with a single connection.
assistant
Ok, can you please check for  a direct flight.
user
Sorry, we do not have direct flight on your requested dates.
assistant
Ok, thank you for the information.
user
Thank you for availing us, have a nice day.
assistant