Hello.
user
Hello. What can I do to make your experience better with us?
assistant
I would like to cancel my recent reservation due to cancel of my seminar. Can you please help me?
user
Sure, I'll try to help you in cancellation. Please let me know your name to proceed further.
assistant
I am Kimberly Garcia.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No worries, thank you for the information.
user
Thank you for approaching us.
assistant