Hello.
user
Hello, how may I aid you today?
assistant
I am Frank Allen. Can you help me in changing my recent reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please hold for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok. Thank you for the information.
user
Thank you for reaching us.
assistant