Hi.
user
Hello.
assistant
I am Angela Harris.
user
How may I serve you at this moment?
assistant
Can you help me in cancelling my reservation as my exams got cancelled?
user
Sure, please wait for some time.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant