Hello.
user
Hello.
assistant
I am Patrick Perez.
user
How can I help you at this moment?
assistant
I want to change my existing reservation, due to financial issues, can you help me?
user
Sure, I will help you with this.
assistant
Thank you.
user
Patrick Perez, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for utilising our service.
assistant