Hi, I was sent here from your website to help me cancel my reservation.
user
Hello, you've come to the right place!. What is your name?
assistant
My name is Thomas Young, and I suppose the reservation was done under the same name.
user
Ah, Mr. Young, it seems the reservation has already been canceled.
assistant
Oh is it? My mother might have done that and forgotten to tell me. Anyways, I'm sorry to bother you about it.
user
Oh, no need to apologize!. We hope you have a good day!.
assistant
You have a good day too.
user