Hi.
user
Hello.
assistant
I am Steven Allen.
user
Allen, how can I assist you?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
user
Sure, I can do that for you. Let me check your reservation status.
assistant
Ok, I will wait for your response.
user
Allen, I have not found any reservation by your name in our database.
assistant
Oh! It's ok, no problem thank you for your services.
user
You are welcome and thank you for contacting us.
assistant