Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, I am here to assist you.
assistant
Thank you.
user
Ok, please provide your name.
assistant
I am Eric Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant