Hi. I am Robert Turner.
user
Hello, how can I help you today?
assistant
My exams got rescheduled to future dates, can you please help me in cancelling my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, please hold on a moment.
assistant
Ok.
user
Thank you for holding on, we have not found any active reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant