Hello.
user
Hello, how may I aid you?
assistant
I would like to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, I am here to help you in that. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
May I know your name please?
assistant
My name is Raymond Gonzalez.
user
Sorry, there is no reservation on your name to change.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant