Hello.
user
Hello, how may I assist you today?
assistant
Nancy Parker here. I would like to change my existing reservation, could you help me that please.
user
Sure, I will help you with that. Please wait for a while.
assistant
sure.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
No issue, Thank you for the information provided by you.
user
Thank you for availing us.
assistant