Hi.
user
Hello.
assistant
I am Brandon Martin.
user
How can I assist you today?
assistant
I am unable to travel at this moment due to heavy rainfall, so can you help me for cancelling my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Brandon Martin.
assistant
Oh! It's ok no problem, thank you for your services.
user
You are welcome.
assistant