Hello.
user
Hello, How can I assist you?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, May I know your name?
assistant
I am Lisa Lee.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant