Hello. I am Brandon Allen.
user
Hello, how can I amend you?
assistant
I want to cancel my reservation due to heavy rainfall at my place.
user
Ok.
assistant
Can you please help me?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
assistant
Okay, thank you for information.
user
Thank you for approaching us.
assistant