Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, I will help you with that.
assistant
Ok.
user
May I know your good name?
assistant
Myself Jerry Perez.
user
Please give me a minute.
assistant
Sure, please take your time.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
That's ok, thank you for the information.
user
Thank you for availing us, have a nice day.
assistant