Hello.
user
Hello, how can I help you today?
assistant
As my shooting place got extended for few days, I want to cancel my recent reservation. Can you help me out?
user
Ok, may I know your name?
assistant
Sure, my name is Scott Martin.
user
Ok, please wait a moment I will check  and get back to you.
assistant
Ok.
user
Sorry for the in convince, no reservation found with your name.
assistant
That's ok, thank you.
user
Thanks for reaching us, have a good day.
assistant