Hello, I am Gregory Smith.
user
Hello, Gregory Smith. How can I assist you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me with it.
user
Sure, Please standby.
assistant
Sure.
user
Thanks for your time. There is no reservation found with your name in our reservation list.
assistant
No problem. Thank you.
user
Thank you for choosing us.
assistant