Hi.
user
Hello. How may I guide you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation status?
assistant
My name is Virginia Walker.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant