Hello, I am Amy Allen.
user
Hello, how can I render you?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my recent reservation. Can you help me with this?
user
Sure, please wait for a second.
assistant
Sure.
user
Thanks for holding on, there is no reservation found with your name.
assistant
Ok, Thank you for providing information.
user
Thanks for reaching us, hope to serve you again.
assistant