Hi.
user
Hello.
assistant
I am Andrew Martinez.
user
How may I help you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant