Hello,.
user
Hello. How can I aid you?
assistant
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
user
Sure, I can help you out. May I know your name?
assistant
Gregory Thomas is my name from Dallas & Fort Worth.
user
Give me a minute.
assistant
Sure, take your own time.
user
Thanks for your name. We didn't found any reservation by this name.
assistant
That's Ok, not an issue. Thanks for your kind information.
user
Thank you for consulting us.
assistant