Hello.
user
Hello. How can I help you?
assistant
I am David Green. I am planning to cancel my recent reservation, due to health issue.
user
Please wait a while, I will check and inform you.
assistant
Can you please cancel my ticket?
user
As per your request the reservation is cancelled on your name.
assistant
That's fine. Thank you for your help.
user
Thank you for opting us.
assistant