Hello,. I am Donna Parker.
user
Hello. How can I serve you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place.
user
Ok.
assistant
Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
Thanks for your patience. We did not find any reservation on your name to proceed with cancellation.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant