Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, please share me your good name.
assistant
I am Amy Lewis.
user
Ok, please wait for a minute.
assistant
Sure, take your own time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant