Hello.
user
Hello. How may I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
My reservation was done under the name Anthony Davis.
user
Please wait.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant