Hi.
user
Hello, how may I assist you?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name?
assistant
Ok, my name is Nicholas Anderson.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant