Hi,.
user
Hello, how may I oblige you today?
assistant
I have planned to go for a holiday trip with my Friend's, due to some issues the trip got cancelled. Can you help me with the cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to check with the reservation?
assistant
Myself Alexander Hernandez.
user
Please wait for a while.
assistant
Ok.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Thanks for your quick response.
user
Thank you for connecting with us, have a good day.
assistant