Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to heavy rainfall in my hometown. Can you please help me in that?
user
Sure, can I have your name please?
assistant
Rebecca Miller here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant