Hello.
user
Hello.
assistant
Michelle Lewis here.
user
How can I assist you?
assistant
I would like to cancel my recent reservation because of some personal issue, can you help me?
user
Ok, please wait.
assistant
Sure.
user
Thank you for waiting, I did no find any active reservation on your name to cancel.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant