Hello.
user
Hello, how may I serve you today?
assistant
I am Andrew Hill. I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you. Sure.
user
We found a reservation on your name to cancel, shall I cancel?
assistant
Ok, you can cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your services.
user
Thank you for choosing us.
assistant