Hello.
user
Hello. How may I serve you at this moment?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, may I know your good name please?
assistant
James Walker here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant