Hi.
user
Hello, how can I assist you for the day?
assistant
I want to change my reservation as I want to stay for some more days with my friend at Austin, please help me with changing my reservation.
user
Sure, I will help you with changing your reservation.
assistant
Thank you.
user
May I know your name for searching your reservation?
assistant
Sure, my name is Karen Wright.
user
Sorry to say, there is no reservation found with your name to change.
assistant
Not an issue, thank you for checking.
user
Karen Wright, thank you for approaching our agency.
assistant