Hello.
user
Hello, how can I provide assistance to you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, may I know your name?
assistant
Jack Lewis here.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, it has been cancelled as per your request.
assistant
Thank you.
user
Thank you for opting us.
assistant