Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation, because I have exams on that dates, so me and my friends are decided to cancel this trip, can you help me in cancelling reservation?
user
Sure, Let me know your name?
assistant
Sure, my name is Joseph Young.
user
Ok, wait for some time.
assistant
Ok.
user
There is no reservations found on your name. Thanks for connecting us.
assistant
Oh It's ok no problem. Thank you for your information.
user