Hi.
user
Hello, how may I aid you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment. To check the reservation list may I know your name please?
assistant
Myself Angela Gonzalez.
user
Sorry, there is no reservation on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you.
assistant