Hello.
user
Hello.
assistant
I am Christopher Phillips.
user
Phillips, how can I help you?
assistant
Due to some reasons my trip cancelled, so can you cancel my reservation?
user
Sure, I can help in cancelling. Wait a moment.
assistant
Ok.
user
Sorry Phillips, there is no reservation found on your name.
assistant
Thank you for your help.
user
Thank for your approach.
assistant