Hello.
user
Hello, how may I assist you?
assistant
I would like to change my reservation as I have private work in my own city. Help me in changing my reservation.
user
Ok, let me know your name to change the reservation.
assistant
I am Margaret Clark.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
No issue, thank you for your assistance.
user
Thanks for approaching us.
assistant