Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing the recent ticket because the travelling dates are wrong in that. Can you please help me?
user
Sure, please give me a moment. Will you mention the name for checking the reservation?
assistant
My name is Anna Anderson.
user
There is no reservation found under your name.
assistant
It's ok, not a problem. Thank you for checking.
user
Welcome, have a great day.
assistant