Hello. I am Ryan Nelson.
user
Hello, may I know how can I help you the best today?
assistant
I would like to change my existing reservation, due to heavy rainfall at my place. Can you please help me?
user
Sure, I can help you. Please wait a moment.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation on your name to change.
assistant
Ok, no issue at all. Thank you.
user
Thanks for approaching us, have a nice day.
assistant