Hello, Kathleen Clark here.
user
Hello, How can I provide assistance to you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you help me with that?
user
Sure, I will help you with that. Wait a moment.
assistant
Ok.
user
Thank you for being patient, We did not find any reservation with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us.
assistant