Hello.
user
Hello. May I know how best I can help you today?
assistant
I planned to give a presentation at New York, but due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
We are euphoric to help you. Can I have your good name to check your reservation?
assistant
Reservation was made on the name of Sandra Gonzalez.
user
Can you please wait for a moment, I will check with your reservation.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's fine, thanks for the response.
user
Thank you for choosing us.
assistant