Hello, I am Melissa Brown.
user
Hello, how can I be your helping hand today?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, I am gleeful to help you. Please wait a moment, I will check the existing reservation with your name to change it.
assistant
Ok.
user
Thank you for waiting, We are sorry to inform you that there is no existing reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us, Have a joyful day.
assistant
Thank you.
user