Hello.
user
Hello, how can I assist you now?
assistant
Can you please help me to cancel my recent reservation? Because I am unable to travel due to some health issues.
user
Sure, I will help you with that. Can I have  your  good name please to check your  reservation status?
assistant
My name is Nicole Campbell.
user
Ok,  please wait a  moment.
assistant
Ok, take your time.
user
Sorry Nicole Campbell, no reservation has found  under your name to cancel.
assistant
It's ok, not a problem with that. Thank you for spending your time,.
user
Thank you for choosing us, have a  good day.
assistant