HI. I am James Turner.
user
Hello,. How can I amend you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall my cricket match has been cancelled. Could you please help me?
user
Sure, Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name James Turner.
assistant
Ok, not an issue. Thank you for your great information.
user
Thank you for availing us.
assistant