Hi.
user
Hello, how can I help you?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. Sure, my name is Matthew Walker.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a good day.
assistant
Anyways, thank you for your service.
user