Hello.
user
Hello, how may I aid you for today?
assistant
I am Ronald Anderson. I am planning to cancel my recent reservation, due to health issue.
user
Sure, I will help you with that Ronald.
assistant
Thank you.
user
Please wait for sometime, while I will check the reservation with your name in our booking list.
assistant
Sure.
user
I regret to say this Ronald, there is no reservation with your name in our booking list to cancel.
assistant
That's fine. Thank you for your service.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead Ronald.
assistant