Hello.
user
Hello, May I know your good name please?
assistant
Jessica Robinson.
user
How can I serve you?
assistant
My exams has been postponed. I want to change my existing reservation. Can you please help me with it?
user
Sure, I am blissful to help you. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you.
user
Thank you for choosing us, Have a great day.
assistant