Hello, I'm Samuel Wilson.
user
Hello. What type of service are you expecting from me?
assistant
I would like to spent some more time with my family, so I would like to cancel my recent reservation.
user
Sure, please wait a moment. Let me check.
assistant
Ok.
user
Sorry Wilson, there is no reservation found with your name to cancel the ticket.
assistant
That's ok, may be my friend has canceled it before.
user
Thank you for reaching us.
assistant
Welcome.
user