Hello, I am Kimberly Hill.
user
Hello, what can I do for you?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Could you please assist me in cancellation?
user
Sure, we are glad to help you. Please wait for a minute.
assistant
Ok.
user
Thanks for waiting, there was no reservation found.
assistant
No problem, thank you.
user
Thanks for selecting us.
assistant