Hi, I am Janet Turner.
user
Hello, how may I aid you?
assistant
I made a reservation earlier to go for a trip with my friends, due to an important meeting with my share holders I want to cancel my reservation. Can you please help me out?
user
Sure, please wait a moment.
assistant
Ok.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant