Hello.
user
Hello.
assistant
I am Catherine Miller.
user
I am here to assist you, please can I know your concern?
assistant
I would like to change my reservation as I am moving to my hometown, can you please help me out?
user
Ok, I will assist you. please wait a moment to check the reservations.
assistant
Thank you. Sure, take your time.
user
There is no reservation done on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing our agency.
assistant