Hello.
user
Hello. How can I assist you for the day?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you with that reservation cancel. May I know your name please?
assistant
Nicole Davis.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, take your time.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel it.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant