Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you with this. May I know your name please?
assistant
Thank you and my name is Christine Rodriguez.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Christine, there is no reservation found as per your name to cancel it in your database.
assistant
It's ok, thank you for your help.
user
You are welcome.
assistant