Hi.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation due to demise of my uncle. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thanks.
user
Kindly mention your name to proceed further?
assistant
Edward Wilson is my name.
user
Ok, please wait a moment.
assistant
OK.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
Ok, no problem. Thanks for your time.
user
Thank you for availing us.
assistant