Hello,.
user
Hello, how can I oblige you today?
assistant
I am Cynthia Lewis. Can you please change my reservation, due to an emergency?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
We are sorry to inform you that there was no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for availing us.
assistant