Hello.
user
Hello. How may I help you today?
assistant
Can you please assist me to cancel my previous reservation? Because I am unable to travel due to some health issues.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Linda Hall.
user
Please wait for a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for consulting us.
assistant