Hello.
user
Hello.
assistant
Dorothy Clark here.
user
How can I aid you?
assistant
I am looking for changing my reservation due to heavy rains. Can you please help me out with that?
user
Sure, I will help you. Please wait a minute.
assistant
Thank you, take your time.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Oh! No issues. Thank you for the information.
user
Thank you.
assistant
Welcome.
user