Hello.
user
Hello, how can I assist you?
assistant
I want to change my reservation due to bad weather conditions at my destination place, so please help me.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, I am Dennis Baker.
user
Ok, please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for your time, There was no reservation found on your given name.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant