Hello.
user
Hello.
assistant
Jeffrey Gonzalez here.
user
How can I aid you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I can aid you with that.
assistant
Thank you.
user
Please give me a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation found in your name Jeffrey Gonzalez.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome.
assistant