Hello.
user
Hello.
assistant
I'm Dennis Thomas.
user
How may I help you?
assistant
My holiday trip has been postponed. So, I would like to change my reservation. Can you please help me with that?
user
Ok, please hold on a moment, I will let you know the reservation status of your's.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found with your name.
assistant
Ok, no issues, Thank you for checking.
user
Welcome, have a nice day.
assistant