Hi.
user
Hello, how may I support you?
assistant
I am Frank King. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Sure.
user
We could not find any active reservation by the name you mentioned above.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant