Hello.
user
Hello, how can I help you today?
assistant
Me and my friends have planned for a vacation to New York, but suddenly my friend met with an accident, so we want to modify our trip dates.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Please check the status in the name of David Scott.
user
Ok, please hold on a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Oh, may be booking not done properly. Anyways, thanks for the information.
user
Ok, Thank you for reaching us.
assistant