Hello.
user
Hello.
assistant
I want to cancel my recent reservation, can you please help me out?
user
How can I assist you? Sure, can I know your name please?
assistant
Sure, my name is Pamela Green.
user
Ok, wait a moment please.
assistant
Ok, take your time.
user
Sorry Green, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant