HEllo.
user
Hello. How can I assist you?
assistant
James Lewis is my name. I want to cancel my reservation, can you help?
user
Sure, please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry James, there is no reservation found on your name.
assistant
That's ok, not a problem. Thank you for assisting me.
user
Thank you for approaching us.
assistant