Hello.
user
Hello, how can I help you?
assistant
I met with an accident, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name please to check the records?
assistant
Sure, my name is Rebecca Garcia.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
I have successfully cancelled your reservation, Garcia.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant