Hello. I am Helen Harris.
user
Hello, how can I help you today?
assistant
I want to change an existing reservation, due to my family tour trip got postponed. Could you help me in changing a reservation?
user
Sure. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you for your help.
user
Thank you.
assistant