Hello.
user
Hello, how may I assist you?
assistant
I am Steven Evans.
user
How may I help you Steven?
assistant
I want to cancel my recent reservation due to some emergency. Please help me in cancelling my reservation.
user
Sure Steven, please give me a moment to check our database.
assistant
Sure, take your time.
user
Sorry Steven, there is no such reservation available on your name. Thank you for reaching us.
assistant
It's ok, thank you for your help.
user
You are most welcome.
assistant