Hello.
user
Hello.
assistant
I am Raymond Thomas.
user
How may I assist you?
assistant
I want to do some modifications in my previous reservation. Can you please help me?
user
Sure, please wait for a moment to check your details.
assistant
Thank you. Ok, take your time.
user
No reservation found on your name. Sorry for inconvenience.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant