Hello.
user
Hello, how can I support you today?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Kathleen Thomas.
user
Thanks for your name, please wait.
assistant
Sure, take your time.
user
Thank you for waiting, we are glad to inform you that we found a reservation on your name. Can you please help me with your journey dates?
assistant
My journey dates are on Feb 09 and Feb 11.
user
Ok, help me with your airport codes.
assistant
My airport codes are DTW and PHX.
user
Do you have any other specifications?
assistant
I need a direct flight for my trip.
user
As per your information, no flights were currently running due to bad weather conditions at your destination place.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant