Hello, I'm Jerry Wright.
user
Hello Jerry, how may I assist you?
assistant
Due to sudden death of my grand mother, I would like to cancel my recent reservation, so could you please help me out?
user
It is very bad to hear. I will help you in this condition.
assistant
Thank you.
user
Sorry Jerry, there is no reservation found on your name to cancel your reservation.
assistant
It's ok, may be my friend has cancelled it before.
user
Do you have any other help from my side?
assistant
No thanks.
user
You are welcome.
assistant
You have been very helpful. Thanks!.
user