Hello.
user
Hello, how can I serve you today?
assistant
I want to change my recent reservation due to heavy floods. Can you help me in changing reservation?
user
Sure. May I know your good name?
assistant
My name is Laura Roberts.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant