Hi,.
user
Hello, how can I assist you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will help you with that. May I know your name to check your details in our database?
assistant
My name is Jeffrey Lee.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
OK, no issues. Thanks for the help.
user
Thank you for reaching us.
assistant