Hello, I am Carol Young.
user
Hello, How can I provide service to you?
assistant
Due to some changes in my conference meeting dates I need to change my existing reservation can you help me with the changes?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please be on hold for a second.
assistant
Sure.
user
Sorry, we did not find any active reservation in your name.
assistant
No problem. Thank you for the information.
user
Thanks for your approach.
assistant