Hello. Patricia Roberts here.
user
Hello, how may I help you?
assistant
Due to some personal reason, I am unable to travel.So, can you help me in cancelling my reservation?
user
Sure Roberts, please give me a moment to check to check the database.
assistant
Sure.
user
Sorry Roberts, there is no reservation found in our record on your given name.
assistant
It's ok. Anyway, thank you.
user
You are most welcome.
assistant