Hello.
user
Hello, how can I render you today?
assistant
William Wright here.
user
Ok.
assistant
Can you please help me with cancelling my previous booking?
user
Sure, I will help you with that.
assistant
Ok, I will be waiting for your response.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! That's ok. Thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user