Hello.
user
Hello. How may I guide you today?
assistant
Owing to an emergency, I have to cancel my flight ticket booking. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
On whose name you have made your reservation?
assistant
My name is Matthew Garcia, you can check with this name.
user
Please be on hold to check.
assistant
Sure, take your time.
user
There is no reservation found on your name in our records.
assistant
No problem with that one, thank you for checking my reservation status and providing the information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user