Hello.
user
Hello, how can I assist you?
assistant
Myself Shirley Adams.
user
Nice to meet you.
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok, thank you for your response.
user
Shirley Adams, there is no reservation found active under your name to do cancellation.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for choosing us, have a nice day.
assistant