Hello, Sandra Perez here.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation because I got some urgent work at office, can you please help me?
user
Sure, I am happy help you with that give me a second.
assistant
Sure.
user
I am happy to say that your reservation has been cancelled successfully.
assistant
Thank you so much for cancelling my reservation.
user
Thank you for contacting us, have a great day.
assistant
You are welcome.
user