Hello.
user
Hello. How can I help you for today?
assistant
I am trying to change my trip details because I planned for some other trip. Can you please help me to change?
user
Yes, I can help you.
assistant
Thank you.
user
Could you tell me your name for checking your previous reservation?
assistant
My name is Margaret Turner.
user
Give me a moment.
assistant
Ok, take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for reaching our agency.
assistant
Welcome.
user