Hi.
user
Hello, how can I guide you for today?
assistant
Emily Carter here. Please cancel my recent reservation which I have done with my name.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for contacting us, have a nice day.
assistant