Hello,.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation, as my exam got rescheduled. Please help me out.
user
Sure, that what I am here. May I know your good name please?
assistant
I am Christine Hill.
user
Ok, please wait for a while.
assistant
Ok, no issues. Thank you.
user
Unfortunately, there is no reservation found on your name.
assistant
Thank you, no problem.
user
Thanks for connecting us, have a great day.
assistant