Hello, I am Kenneth Jones. Do you deal in flight reservations?
user
Hello, welcome to Friend's flight booking agency. Yes, we will deal flight booking reservation. How may I assist you?
assistant
Last week I got my flight booked. But in a hurry I gave you the wrong destination point.
user
Ok fine.
assistant
So, could you please change my reservation?
user
Sure, please wait for a moment to check the reservation details.
assistant
Ok.
user
Sorry Jones, I did not found any reservation showing active in our database for updating your reservation.
assistant
Ok, it is not a problem. Thanks for your information.
user
Thanks for contacting us, have a great day.
assistant