Hi. I am Stephen Miller.
user
Hello, how can I assist you today?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with it please?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your name. Thank you for opting us.
assistant
That's ok.
user