Hi.
user
Hello.
assistant
Benjamin King here.
user
Benjamin King, how may I assist you today?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me in that?
user
Sure, I will help you. Please allow me a minute to check for your booking details.
assistant
Ok.
user
I am really sorry to inform you that there is no booking done on your name.
assistant
Ok, no problem. Thank you for your information.
user
Benjamin King, thank you for reaching us. Have a great day.
assistant