Hello.
user
Hello, how may I aid you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, may I know your good name please?
assistant
Sure, I am Angela Hernandez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Hernandez, there is no reservation found as per your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us with a query.
assistant