Hello.
user
Hello. How may I serve you today?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, I will help you. To check the reservation list we need your name, can you please share me your name?
assistant
Eric Wright here.
user
Eric Wright, there is no reservation on your name.
assistant
No issue, Thanks for the valuable information.
user
Thank you.
assistant