Hello.
user
Hello, how can I serve you today?
assistant
Unfortunately my grand mother was hospitalised. So I need to cancel my reservation. Can you help me with cancellation?
user
Sure, I am here to help you. May I know your good name please?
assistant
Ruth Davis is my name.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for giving your valuable time, but there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you so much for connecting with us.
assistant