Hello.
user
Hello. How can I assist you today?
assistant
My name is Joseph Phillips. Can you please help me in making changes in my recent reservation?
user
Nice to meet you. Please give me a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for the information.
user
Welcome, have a great day.
assistant