Hello.
user
Hello.
assistant
I am Michael Lee.
user
How may I guide you at this moment?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am glad to help you to modify your ticket details. Please give me a minute.
assistant
Thank you. Sure.
user
I regret to inform you that, I have not found any reservation under your name to change the details.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for opting us.
assistant