Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to some health issues.
user
May I know your good name please?
assistant
My name is Deborah Perez.
user
Please give me a moment.
assistant
Sure.
user
Sorry to inform, there is no reservation found with our given name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your help.
user