Hello. I'm Richard Moore.
user
Hello, how can I aid you Moore.
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, give me a minute for checking.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant