Hello.
user
Hello. How may I assist you?
assistant
I need you to make few changes in my recent booking. Please help me.
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
My name is Gregory Hall.
user
Please hold on a moment.
assistant
Sure, I will wait.
user
Gregory Hall, I have found your reservation. Can you please provide your airport codes?
assistant
PHL and MCO are the respective airport codes.
user
May I know your trip dates please?
assistant
September 13 and 15 are my planned travelling dates.
user
Do you need a connecting flight?
assistant
Yes, I need a connecting flight.
user
Do you have any other specifications?
assistant
I wish to depart in the morning.
user
I found a business class in United Airlines with fare 100 and it has single connection. Can I book your ticket?
assistant
Ok, please proceed.
user
Ok, your booking is confirmed with flight number 1009.
assistant
Thank you.
user
Thank you for reaching us.
assistant