Hi.
user
Hello, how may I help you today?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you with this. May I know your name please?
assistant
I am Anna Garcia.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Anna, there is no reservation found as per your name to change it.
assistant
That's ok. Thank you for your service?
user
You are welcome.
assistant