Hello.
user
Hello, how can I oblige you?
assistant
I would like to change my existing reservation, because my business meeting was postponed. So, can you help me in this?
user
Sure. May I know your good name?
assistant
I am Jerry Parker.
user
Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you.
assistant