Hi.
user
Hello.
assistant
I am Nicholas Evans.
user
How may I help you?
assistant
I need to modify my reservation, can you help me out please?
user
Sure, wait a moment let me check your reservation status.
assistant
Sure, take your won time.
user
Thanks for your time, there is no reservation with your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thanks for choosing us.
assistant