Hello.
user
Hello. How can I aid you?
assistant
I will be changing my reservation due to my mother's health issues, I will be staying with her to take care.
user
That's so sad. May I know your name please?
assistant
Joshua Harris.
user
Joshua, there is no reservation found under your name.
assistant
No problem, that's fine.
user
Do you have any other querries?
assistant
No, thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user
Have a nice day.
assistant