Hello.
user
Hello, how may I help you?
assistant
I am Amanda Wilson.
user
Nice to meet you Wilson.
assistant
Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, please wait for a while.
assistant
Ok, thank you for accepting my request.
user
Sorry, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Most welcome.
assistant