Hi. I am Patrick Phillips.
user
Hello, how can I provide assistance to you?
assistant
Owing an emergency want to cancel my reservation, so can you help me with it please?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a while, I will check the status and inform you.
assistant
Ok.
user
Thanks for your time, we are sorry to say that no reservation was found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for approaching us.
assistant