Hello.
user
Hello, how can I help you today?
assistant
I need your assistance about modification of my reservation which I have done long back to travel in the next month to Chicago but all of sudden my schedule got postponed to some other as on of my relative got expired last night. Can you please help me about that?
user
Sure, I am here to help you.
assistant
Thank you for your concern.
user
May I know your name?
assistant
Sure, my name is Michael Adams.
user
Please wait.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for opting us.
assistant