Hi, I am Emma Baker.
user
Hello. How may I aid you today?
assistant
I made a reservation earlier this week to meet my grand parents but due to my heath issues i need to cancel it. Can you help me in cancellation?
user
Sure,. Please wait, I will check the reservation list and revert you.
assistant
Ok.
user
Thanks for your time, but no reservation is existed earlier.
assistant
That's fine, thanks for your information.
user
Thank you.
assistant