Hello.
user
Hello, how may I assist you?
assistant
I am Thomas Lee. I want to cancel my reservation as my interview got canceled, help me in cancelling my reservation.
user
Sure, please give me a moment to check your details and let you know the status.
assistant
Sure.
user
Sorry to say that there is no reservation exist on your name to cancel.
assistant
No problem, thank you for your assistance.
user
Thank you for reaching us.
assistant