Hello.
user
Hello, how may I serve you at this moment?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you. Please wait for a moment.
assistant
Thank you.
user
May I know your name?
assistant
My name is Stephanie Lopez.
user
Sorry, there is no reservation existing on your name.
assistant
Oh! May be something went wrong while booking the ticket. Thank you for providing information.
user
You are welcome, have a nice day.
assistant