Hello.
user
Hello, how may I aid you at this moment?
assistant
I am Katherine Carter. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you about that.
assistant
Thank you.
user
I am sorry to say this Carter, there are no active reservations under your name to cancel.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome, thank you for reaching out here.
assistant