Hello.
user
Hello. How may I assist you?
assistant
I am Edward Hernandez.
user
Glad to meet you Edward Hernandez.
assistant
I book a flight in last month, I want cancel my reservation due to extension of mt project? Could you help in that?
user
Ok, let me check the status of your reservation to cancel it.
assistant
Ok.
user
Actually, there is no reservation under your name.
assistant
Oh! that's ok, thank you for providing information.
user
Welcome, It's my pleasure.
assistant