Hello.
user
Hello. How can I aid you today?
assistant
I want to change my reservation as my plan to visit Orlando is postponed. Can you help me?
user
Ok, I am happy to help you with that. May I know your good name?
assistant
My name is Anna Jones.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Thank you for the information.
user
Thank you for approaching us.
assistant