Hello. I am Raymond Adams.
user
Hello. May I know your concern?
assistant
I want to change my existing reservation due to postponed of my planned trip dates. Can you please help me with that?
user
Yes, I am happy to help you. Please wait a moment I will check.
assistant
Thank you.
user
Thank you for waiting.
assistant
OK.
user
Sorry, there are no reservation been found in our reservation records.
assistant
Not a problem, thanks for your information.
user