Hi.
user
Hello. How can I help you?
assistant
Actually, I would like to change my existing reservation due to some problems, can you please help me in this intent?
user
Please provide your name to proceed further.
assistant
Sure, Please proceed the further process under the name as Sharon Taylor.
user
Please wait.
assistant
Sure.
user
Sorry, I did not find any reservation on your name.
assistant
That's fine, anyways thank you for your service.
user
It's my pleasure, have a great day.
assistant