Hello.
user
Hello.
assistant
I am Edward Wilson.
user
How may I assist you at this moment?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, I am glad to help you with that.
assistant
Ok.
user
Please wait a moment to check your previous reservation status.
assistant
Take your own time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a great day.
assistant