Hi.
user
Hello. How may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your journey dates, please?
assistant
Please cancel my reservation.
user
Sorry, may I know your name please?
assistant
Sure, my name is Anna Edwards.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we have not found any reservation on your name.
assistant
No issues, thank you for your time.
user
Thank you for choosing us.
assistant