Hi.
user
Hello. How could I aid you today?
assistant
I need to cancel my reservation as my annual day program got cancelled. Can you help me?
user
Sure, may I know your name please?
assistant
I am Katherine Martin.
user
Please wait a moment.
assistant
Sure.
user
Unfortunately there is no reservation found with your given name.
assistant
Ok fine, thanks for your assistance.
user
Thank you.
assistant