Hi, I am Benjamin Adams.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, my planned trip to Navajo adventure got postponed.
user
Ok.
assistant
So I want you to change my existing reservation.
user
Ok, I will help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time, we found a reservation with your name. Please share your new travelling dates.
assistant
Sure, my scheduled dates are 12/01 and 12/03.
user
Can I have your boarding and landing airport codes please?
assistant
Sure, I need to deviate from PHL to MCO.
user
Thank you for your time, there is a flight available in AA airline, flight number 1008 having fare 200 and a lay by. Shall I proceed to change?
assistant
Yes, you can.
user
Your reservation has been successfully changed.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant