Hello.
user
Hello, how may I support you?
assistant
My name is Ronald Rodriguez, I want to change my existing reservation due to postpone of my friend marriage.
user
Ok, please stand by I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
No issue, thank you for your service.
user
Thank you for opting us, have a nice day.
assistant