Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me in that?
user
Sure, can I know your name please?
assistant
Myself Donna Johnson.
user
Sorry to say that, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant