Hi.
user
Hello.
assistant
I am Amanda Campbell.
user
How may I support you today?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
user
Sure, please wait a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found by your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you for your information.
user