Hello,.
user
Hello, how may I assist you today?
assistant
As my planned trip dates has been postponed to some other dates, can you please help me out in changing my existing reservation?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Can you please help me with your good name?
assistant
Sure, my name is Anna Robinson.
user
Thanks for providing your name, there is a no reservation found on your name to change.
assistant
Oh! May be I have done a wrong booking, thank you anyways.
user
Thank you for choosing us, hope to see you again.
assistant