Hello, I am Nicole Lopez. Due to bad weather, I want to cancel my reservation.
user
Hello. How can I help you?
assistant
Can you please help me with it?
user
Ok, please wait.
assistant
Ok.
user
 We found reservation on your name. Shall I proceed to cancel?
assistant
You can proceed to cancellation.
user
 Your reservation is successfully cancelled.
assistant
Thank you.
user