Hello.
user
Hello. How may I help you out?
assistant
I want to postpone my trip due to an emergency. Can you aid me in doing some modifications in my existing reservation?
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
Thank you. Myself Betty Lewis.
user
Sorry, there are no reservations found.
assistant
No issues. Thank you for checking and giving the information.
user
Thank you for reaching us.
assistant
You are welcome, thank you for reaching us. Have a nice day.
user