Hi.
user
Hello, how may I assist you now?
assistant
Please help me to change an existing reservation as my trip got postpone due to bad weather conditions.
user
Can you please mention your name? So, I can check with your previous booking in the reservation list.
assistant
I am Brandon Robinson.
user
Give me a moment to check.
assistant
Sure.
user
Sorry to inform you, there is no flight available for your journey.
assistant
Ok, not an issue.
user
Have a nice day.
assistant
Thank you for your information.
user