Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you. Please help me with your name.
assistant
Thank you. I am Stephanie Hernandez.
user
Please allow me a minute.
assistant
Sure.
user
Stephanie Hernandez, sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant