Hi.
user
Hello, how may I render you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you. May I know your good name please?
assistant
Myself Daniel Moore.
user
Please wait for a while.
assistant
Sure.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
No problem, thanks for checking.
user
Thanks for your approach.
assistant