Hi, I am Robert Gonzalez.
user
Hello Robert, how may I assist you today?
assistant
I need to change my recent reservation due to postpone of my event in college has been shifted to some other date. Could you please help me in doing that?
user
Sure, I will help you.
assistant
Ok.
user
Please hold on a moment to check your previous reservation status.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
No problem, thank you for your valuable information.
user
Thank you for approaching us, have a great day.
assistant