Hello, I am Carol Turner.
user
Hello, how can I help you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I am here to help you. Please stand by.
assistant
OK.
user
Thank you for waiting. Sorry to inform no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant