Hello, I am Justin Young.
user
Hello, how can I provide assistance to you?
assistant
I recently reserved a ticket to give a visit to my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please help me?
user
Sure, I can help you. Sorry to inform you that, we did not find any tickets on your name.
assistant
Ok, no problem.
user
Thanks for reaching us, have a nice day.
assistant
Thanks for the information.
user