Hello, I am Rebecca Moore.
user
Hello Rebecca, how may I help you at present?
assistant
As my schedule of attending a public meeting got cancelled, can you please help me in cancelling my reservation?
user
Can you please wait for a moment, I will check with your reservation. No reservation has been found with your name.
assistant
Ok, no issues.
user
Thanks for approaching us, have a nice day.
assistant
Thank you for your information.
user