Hello.
user
Hello.
assistant
I am Anna Clark.
user
How may I aid you?
assistant
I want to cancel my reservation due to sudden change in my schedule trip to New York.
user
Sure, I will help you. Please be on hold.
assistant
Sure.
user
Sorry, we did not find any reservation in your name.
assistant
Ok, thanks for giving information.
user
Thank you for reaching us. Have a nice day.
assistant