Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, please provide your name to check your reservation details in our database.
assistant
Sure, my name is Robert Thomas.
user
Pleas wait for a while.
assistant
Sure, I'll be online.
user
Your reservation found and we have cancelled your reservation.
assistant
Thank you so much for your help.
user
Thank you for reaching us.
assistant