Hello, I am William Gonzalez.
user
Hello, how may I assist you today?
assistant
Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for availing us.
assistant