Hello.
user
Hello.
assistant
I am Paul Phillips.
user
How can I help you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me that?
user
Sure, we can help you with it.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok, I will wait for your information.
user
Thank you for waiting, currently there is no reservation found on your name.
assistant
Ok, no problem, may be my friends was reserved wrongly.
user
Thank you for contacting us, have a nice day.
assistant
Thank you.
user