Hello.
user
Hello.
assistant
My name is Jennifer Carter.
user
What guidance do you need from our travel agency?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I can help you with the ticket cancellation. Can you please wait a minute?
assistant
Thank you.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for choosing us.
assistant