Hi,.
user
Hello. How can I provide assistance to you today?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, may I know your name please?
assistant
My name is Gregory Rodriguez.
user
Please wait a minute.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant