Hello.
user
Hello.
assistant
I am John Hernandez.
user
How can I assist you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, will you please give me a moment?
assistant
Sure, thank you for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant