Hello.
user
Hello, how may I assist you for today?
assistant
I am trying to cancel my ticket because my trip got cancelled due to some financial issues. Can you please help me?
user
Sure, I will help you with that. Can you please provide your name to check the active reservations under your name?
assistant
My name is Pamela Robinson.
user
Sorry Robinson, there is no existing reservations under your name.
assistant
It's ok, thank you for checking.
user
Thank you for reaching out here.
assistant