Hello.
user
Hello, how can I best support you now?
assistant
I need to change my existing reservation due to my exams has been postponed. Can you please aid me to change it?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
My name is Laura Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, thanks for your service.
user
Thanks for approaching us, wish you a great day.
assistant