Hello.
user
Hello. How may I assist you?
assistant
I would like to change my existing reservation, please help me out.
user
sure, I am here to help you out.
assistant
Thank you.
user
Can you please help me with your name?
assistant
My name is Jessica Phillips.
user
Wait a moment please.
assistant
Sure, take your time.
user
Jessica Phillips, we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant