Hello,.
user
Hello, what can I do for you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you help me with this?
user
Sure, may I know your name to track your details?
assistant
My name is Andrew Collins.
user
Ok, please standby.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, thanks for your kind help.
user
Thanks for picking us.
assistant