Hello, I am Kathleen Hernandez.
user
Hello, how may I support you today?
assistant
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. So can you please help me to change an existing reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok. not a problem.
user
Thank you for communicating with us.
assistant
Thanks for your information.
user