Hello.
user
Hello. How may I guide you today?
assistant
Amanda Wright here. Due to heavy rains cricket match has been postponed, so I would like to change my existing reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please share your name to proceed further?
assistant
I already mentioned above.
user
I am sorry to inform that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for contacting us, have a great day.
assistant