Hello.
user
Hello, how may I assist you?
assistant
I am Christine Gonzalez. I decided to cancel my reservation, can you help in that?
user
Sure, please wait a moment I'll check the details of your reservation and revert you.
assistant
Sure.
user
Sorry to say, I did not found any details regarding your reservation.
assistant
Oh! that's fine, thank you for your help.
user
Thanks for choosing us, have a nice day.
assistant