Hello.
user
Hello.
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, it is my job to assist you with your concern. Please can I know your name please?
assistant
Jennifer Taylor here.
user
Ok, please wait a moment I will check.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per the reservation records the ticket which you have reserved is not found to cancel.
assistant
Ok, not an issue. Thank you.
user
You are welcome, thank you for connecting with our agency.
assistant