Hello.
user
Hello. Is there any help you are expecting from my side?
assistant
I have reserved a ticket in last month to attend a cultural festival at my uncle's home but suddenly I need to stay back here only to take care of my mother. So please cancel my reservation.
user
Sure, I am glad to help you with that.
assistant
Thank you for considering my request.
user
On which name you I have reserved your ticket?
assistant
Sure, myself Matthew Mitchell and I have reserved my ticket under this name itself while booking.
user
Ok Mitchell, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no reservation found on your name on our database.
assistant
Oh! It may not be booked properly due to some technical issues while booking.
user
 May be It has happened.
assistant
Anyway, thank you for your time.
user
Thank you for consulting us.
assistant
Most welcome.
user