Hello.
user
Hello, how may I oblige you today?
assistant
Due to some personal work, I want to make a few changes in my existing reservation. Can you please help help me with this?
user
Sure, I am gleeful to assist you.
assistant
Thank you.
user
Please stand by.
assistant
I am Laura Collins. Sure, I will wait.
user
Thank you for providing your name, sorry to say no reservation found on your name.
assistant
Ok. Thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant