Hello,. I am Rachel Rodriguez.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation, due to heavy rainfall my basketball tournament has been cancelled. Can you please help me with cancellation?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for choosing us.
user