Hi.
user
Hello, how may I assist you now?
assistant
I am Nicholas Hall. Can you help me to cancel my reservation?
user
Ok, let me check with your previous booking first before proceeding further.
assistant
Ok, please check with my previous booking and let me know the status. I will be waiting for your response.
user
Thank you for waiting, and sorry for my late response.
assistant
Ok, no issues with that. Thank you for your help.
user
I could not find any reservation by your name in our data base.
assistant