Hi.
user
Hello. How may I help you?
assistant
I would like to cancel my flight ticket booking which I have done it before last week. Can you help me to cancel my flight ticket?
user
Sure, may I know your name?
assistant
I am Larry Thomas.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry Larry, no reservation found on your name.
assistant
Ok, it's fine.Thank you for the help.
user
Thank you for your contacting us.
assistant