Hi.
user
Hello, how may I aid you?
assistant
I would like to change my existing reservation, can you please assist me in changing?
user
Sure, may I know your name please?
assistant
Michelle Green.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant