Hello.
user
Hello.
assistant
I am Carolyn Baker.
user
How may I aid you today?
assistant
Can you cancel my recent reservation which I have done with my name?
user
Sure, I'll help you in cancellation.
assistant
Thanks.
user
Please wait a moment I will check the reservation list.
assistant
Sure, take your time.
user
Thank you for waiting. I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
It's ok, thanks for checking.
user
Thank you for approaching us.
assistant