Hi.
user
Hello, how may I aid you?
assistant
My exams got postponed due to some problems in college, can you please help me in changing the reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Robert Edwards.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no reservation found in your name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for choosing us.
assistant