Hello.
user
Hello. How can I assist you today?
assistant
I am Ruth Hill. I would like to cancel my father's ticket booking made to travel on a account of office meeting but it got cancelled, can you please cancel the ticket?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Ruth, there is no reservation under your name.
assistant
No issue, thank you.
user
Thank you for contacting us.
assistant