Hello.
user
Hello.
assistant
Sharon Taylor here.
user
Are you looking for any flight booking kind of services?
assistant
Yes, I booked a refundable flight ticket previously. I am willing to cancel my ticket due to some virus is spreading in the place where I planned to visit. Can you aid me in cancelling my ticket?
user
 Sure, I will check your ticket's terms and conditions in my database.
assistant
Thank you.
user
Happy to inform you, I have found a ticket under your given name to cancel.
assistant
Good to hear this, you can cancel my ticket.
user
Ok. Your ticket is cancelled successfully.
assistant
Thank you for your assistance.
user
You are welcome, have a nice day.
assistant
Welcome.
user