Hello. My name is William Davis.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
user
Sure, I will help you to cancel your reservation. Wait a moment.
assistant
Sure.
user
I found your reservation, shall I proceed to cancel.
assistant
Please cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Welcome. Thank you for choosing us.
assistant