Hi.
user
Hello.
assistant
I am Raymond Jones.
user
How can I help you?
assistant
Because of heavy cyclone at my location, our higher authorities warned us not to travel in flights. Can you please help me in cancelling my ticket?
user
Sure, give me a minute.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It's ok, no problem thank you for your services.
user
Thank you for reaching us.
assistant