Hello.
user
Hello. How can I  help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
I am Debra Wilson.
user
I  have found your reservation and your reservation has cancelled surrealistically.
assistant
Thank you for helping me out.
user
Thank you for choosing us.
assistant