Hi, I am Virginia Brown.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, my meeting with project manager of Microsoft got postponed. So I request you to change my existing reservation?
user
Sure, I will help you to change your reservation. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for reaching us, we hope see you again.
assistant