Hello.
user
Hello, how can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you. Can I know your name for further process?
assistant
I am Ronald Baker.
user
Ok, please wait a minute I will get back to you.
assistant
Sure, take your time.
user
Thank you for your time, sorry to inform we didn't find any reservation on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant