Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I will help you. Can I know your name?
assistant
Thank you for considering my request. Myself Johnathan Young.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, no problem, anyway thank you for the information.
user
Thank you for choosing us.
assistant