Hi.
user
Hello, how can I assist you?
assistant
I am Raymond Edwards. I have to cancel my flight ticket booking due to an important meeting in my office, can you please help me in cancelling my flight ticket?
user
Sure, please wait.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Ok, I think it is not booked properly. Thank you for your information.
user
Have a good day.
assistant
Welcome.
user