Hi.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to technical issues it got cancelled so I need to cancel my ticket. Can you help me in cancellation?
user
Sure, please wait a moment. May I know your name?
assistant
I am Amy Roberts.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us. Have a good day.
assistant