Hi.
user
Hello. How may I help you today?
assistant
I need to cancel my reservation as I am not able to make my trip. Can you help me about that?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
Please let me know your name to check the reservation list.
assistant
Sure, my name is Nicole Evans.
user
Thank you for providing your name, please wait a moment.
assistant
Sure, I will be waiting for your response.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Oh! It might not booked properly at the time of booking, anyways thank you for the information.
user
Thank you for availing us.
assistant