Hello.
user
Hello, how may I assist you today?
assistant
I am Cynthia Jackson. Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation on your name.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, we hope see you again.
assistant