Hello,.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to some personal issues. Could you please help me with cancellation?
user
Sure, can I have your name please?
assistant
I am Andrew Rodriguez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
No problem, thank you for the information.
user
Thanks for opting us.
assistant