Hi.
user
Hello. How can I help you?
assistant
I am Andrew Rodriguez. Would it be possible to change my reservation, which I have done with my name?
user
Sure, please wait. Let me check your reservation status.
assistant
Ok.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok, thank you for the response.
user
You are welcome and thank you for choosing us.
assistant