Hello.
user
Hello. How can I assist you?
assistant
Due to inclement weather I want to cancel my recent reservation.
user
Ok, may I know your name?
assistant
Larry Hernandez here.
user
Please hold on for few seconds, I will get you back.
assistant
Ok.
user
There is no reservation found under your name, Larry.
assistant
No problem. Thank you for your service.
user
Thank you for approaching us.
assistant