Hello.
user
Hello.
assistant
Mark King here.
user
How may I help you out?
assistant
I want to cancel my reservation as I have to attend an interview on the same date. So,  can you help me?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Oh! That's fine. Thank you for checking anyways.
user
Thank you for reaching us.
assistant
Most welcome.
user