Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, may I know your name to check for the previous reservation?
assistant
Patricia Anderson here.
user
Please allow me a moment.
assistant
Sure.
user
Patricia Anderson, there is no reservation found under your name.
assistant
Ok, thank you.
user
Thank you for contacting us.
assistant