Hello, I am Richard Lee.
user
Hello, how may I be your assistance to you?
assistant
Due to heavy snow, meeting has been postponed. Can you help me out changing my recent reservation?
user
Sure, we are glad to help you to change your reservation. Please wait for sometime, to check the status of your reservation and let you know.
assistant
OK.
user
Thanks for waiting, we did not found any reservation on the name of Richard Lee.
assistant
OK, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant