Hi.
user
Hello, how can I support you today?
assistant
I made a reservation earlier this week to give a presentation about my new innovation at New York. But, due to technical issues I need to cancel my resent reservation. Can you help me in cancellation?
user
Sure, I can help you with the cancellation. May I know on which name the flight ticket has been reserved?
assistant
I made a reservation by this name Ronald Davis.
user
Ok, give me a minute. I will check the status of your reservation and get back to you.
assistant
Ok, take your time.
user
Thank you for your time. Unfortunately, we didn't found any active reservation matching with your name.
assistant
Ok, I think my reservation is not confirmed yet. I will approach you later, thanks for your help.
user
Thank you for being with us for the cancellation. We hope to serve you again.
assistant