Hi.
user
Hello. How can I aid you?
assistant
I am Andrew Turner. Can you help me to cancel my reservation?
user
Sure, please allow me a moment to check for the status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant