Hello.
user
Hello, how may I assist you today?
assistant
Due to health issue,I need to cancel my reservation. Can you please cancel my reservation?
user
Sure, please give me a minute.
assistant
Ok.
user
Please provide your name.
assistant
Gregory King is my name.
user
Sorry, we did not found any reservation to cancel.
assistant
Ok, no issues. Thanks for your response.
user
Thank you for connecting us.
assistant