Hi, I am Samantha Miller.
user
Hello, how may I oblige you?
assistant
Due to the sudden change in climate, my business conference got postponed. So I want you to change my existing reservation.
user
Sure, we are here to help you. Please give me a moment to check your details.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation exist on your name to do modification.
assistant
Ok, not an issue. Thank you for your kind service.
user
Thank you for contacting us.
assistant