Hello.
user
Hello. May I know how best I can help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I'll try to help you in cancellation. Could you please let me know your name to check the reservation status?
assistant
I am Ashley Williams.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant