Hello.
user
Hello, how may I help you?
assistant
I am looking to cancel the recent ticket because I am unable to travel. Can you please help me to cancel the ticket?
user
Sure, can I know your name to proceed?
assistant
Thank you. My name is Gary Hill.
user
Please wait for a moment to check your details.
assistant
Ok, take your time. I will wait for your response.
user
No reservation found on your name in my database.
assistant
It's ok, not a problem with that.
user
Thank you for opting us.
assistant
Anyways thank you for your time.
user