Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been changed to some other dates.
user
Sure. May I know your name to check the previous reservation?
assistant
Sure, my name is Christopher Young.
user
Please, wait for a while.
assistant
Sure, I'll wait for your response.
user
Thank you for being patience, there is no active reservation found on your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for contacting us.
assistant