Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation due to my health issues, can you please help me with this?
user
Sure, may I know your good name please?
assistant
I am Linda Thompson.
user
Please wait for a while.
assistant
Ok.
user
We didn't find any reservation on your name to cancel.
assistant
It's ok, thank you for checking.
user
Thank you.
assistant