Hello.
user
Hello, how can I help you today?
assistant
My plan to attend my friend anniversary function got cancelled, will you aid me in cancelling my previous reservation?
user
Sure, may I know your good name?
assistant
Sure, my name is Janet Davis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant