Hi.
user
Hello,. How can I be at your service?
assistant
Due to some health issue, I need to cancel my reservation that I made earlier to go for a holiday trip. Can you please help me in cancellation?
user
Sure, we are here to assist me. May I know your good name please?
assistant
Sure. I am Dorothy Campbell.
user
Ok, please wait for a second. I will check in the reservation list and revert to you.
assistant
Sure.
user
Thanks for being patience, we do not found any reservation in your name to cancel.
assistant
It's ok. Thank you.
user
Thanks for approaching us.
assistant