Hello, I am Cynthia Taylor.
user
Hello, how may I assist you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for visiting us, we hope see you again.
assistant