Hello, Karen Anderson here.
user
Hello Karen, how may I help you?
assistant
I want to meet my grandfather on his birthday, can you please help me to book my flight ticket from PHL to EWR?
user
Karen, could you please share me your journey dates?
assistant
Sure, I want to start my journey on 09/19 and return on 09/21.
user
Sure, please wait for a moment.
assistant
Sure.
user
Karen, there are no flights available on your preferred dates.
assistant
No problem, anyway thank you for checking.
user
Thank you very much for approaching us.
assistant