Hello.
user
Hello, how may I help you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. May I know your name please?
assistant
Jason Hernandez here.
user
Sorry Jason, there is no reservation found as per your name to cancel it.
assistant
Ok, not an issue. Thank you.
user
You are welcome.
assistant