Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation as I got hospitalized and I am unable to travel. Can you help me in cancelling the reservation made on the name Betty Harris?
user
Sure, I can help you with it. Let me check the status and revert you.
assistant
Ok.
user
There is no reservation found matching your name.
assistant
No issue. Thank you for checking.
user
Thank you for approaching us.
assistant