Hi,.
user
Hello, how can I support you today?
assistant
I am Samantha Hill, I want to cancel my recent reservation due to postpone of my document verification. Can you help me?
user
Sure, I will help you with cancellation.
assistant
Ok.
user
Please wait for a moment, while I search for the reservation.
assistant
Sure.
user
Thank you for waiting. I found your reservation, shall I cancel your reservation?
assistant
Yes, cancel my reservation.
user
Your ticket has been cancelled.
assistant
Thanks for your best service.
user
Thank you.
assistant