Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Pamela Wilson.
user
Ok, please wait for a while.
assistant
Sure.
user
hank you for your time, unfortunately no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant