Hello,.
user
Hello, how may I best support you?
assistant
I am Donna Lewis, I want to cancel my recent reservation due to sudden change in my schedule.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thanks for connecting with us.
assistant
Thank you for your help.
user
Have a nice day.
assistant