Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I need to cancel my recent reservation due to some health issue. Can you please help me in cancellation?
user
Sure, may I know your name?
assistant
I am Samantha Johnson.
user
Ok, please wait. I will check the reservation in database and revert to you.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant