Hi.
user
Hello, How can I be your helping hand today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please cancel my reservation?
user
Sure, I am happy to help you. To proceed further can I know your good name please?
assistant
I am Jonathan Smith.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for making my cancellation process easier.
user
Thank you for choosing us, Have a great day.
assistant