Hello,.
user
Hello, how can I assist you?
assistant
I want to alter my existing reservation, because my friends are not able to come on those dates which we planned earlier. Please help me in changing?
user
Sure, I will help you. To proceed further, May I know your name?
assistant
Sure, I made a reservation on the name of Jessica Jackson.
user
Ok, please wait a moment. I will check the reservation list and revert to you.
assistant
Ok, take your time.
user
Thanks for waiting, I have checked all the reservation list but I could not find any reservation on your name.
assistant
Ok, no worries at all. Thank you for your kind service.
user
Thank you for choosing us.
assistant