Hello.
user
Hello. How may I help you?
assistant
I am Benjamin Johnson. Due to some personal work I would like to cancel my recent reservation, can you help me with that?
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thanks for your time, there is no reservation found with your name to cancel it.
assistant
That's fine, not a issue. Anyways thanks for your valuable information.
user
Welcome Benjamin Johnson.
assistant