Hello.
user
Hello. How can I assist you?
assistant
I need some changes in my previous reservation so please help me with changing my reservation.
user
Sure, I need to know your name to check your reservation status.
assistant
Sure, myself Angela Rodriguez.
user
Please wait for a moment. Sorry Angela, no reservation is found.
assistant
Oh! May be booking is not done properly.
user
Thank you for contacting us.
assistant
Anyway, thank you for your time.
user