Hello.
user
Hello.
assistant
I am Andrew Edwards.
user
How can I assist you now Andrew?
assistant
My exam got cancelled, due to elections in my place. Can you help me to cancel my ticket?
user
I can help you with that.
assistant
Please check.
user
Sorry Andrew, there is no reservation found on your name in our records.
assistant
Not an issue, I will check with other agency.
user
Thank you for choosing our agency.
assistant
Thank you for your time.
user
Welcome.
assistant