Hello, Jonathan Lee here.
user
Hello, how may I assist you?
assistant
I am willing to to do some modifications in my existing reservation, due to some technical issue in my office, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry Lee, no reservation has been found on your name.
assistant
No issues, thank you for your clarification.
user
Thank you for using our services.
assistant
You are welcome.
user