Hello.
user
Hello.
assistant
I am Karen Jackson.
user
How can I assist you at this moment?
assistant
I had planned to go on a vacation, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I will help you in changing your reservation. Please give me a moment to check your reservation status.
assistant
Ok, take your own time.
user
Karen Jackson, there is no active reservation found under your name in our database to make the changes.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for utilising our service.
assistant