Hi.
user
Hello, how can I guide you for today?
assistant
Can you please help me with changing my recent reservation?
user
I will help you with that. May I know your name?
assistant
My name is Mary Martin.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok. Thank you.
user
Thank you for contacting us, have a nice day.
assistant