Hello.
user
Hello.
assistant
Can you please assist me to change my reservation?
user
 Sure, I will help you. Please help me with your name.
assistant
My name is Sarah Rodriguez.
user
Please allow me a minute.
assistant
Sure.
user
Sarah Rodriguez, I am really sorry to form you that there is no booking found on your name.
assistant
Ok, not a problem. Thank you for informing me.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant