Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, give me a minute. May I know your name for checking?
assistant
Ronald Nelson here.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for reaching us.
assistant