Hello.
user
Hello. How can I assist you now?
assistant
Can you please help me to reserve a plane ticket from CLT to ATL?
user
Sure, I am happy to help you with that. Can I have your  travel  dates  please?
assistant
My preferred journey dates are May 20 and May 22.
user
Ok,  please let me know your  preferable airlines.
assistant
I would like to travel in a normal-cost airlines.
user
Do you  have nay other specifications?
assistant
I am looking for a direct flight.
user
Can I have your  good name please?
assistant
My name is Justin Adams.
user
Sorry to inform you that no flight is available to you on your  planned  dates.
assistant
It's ok, I will choose some other alternative to travel. Anyways thank you.
user
Thank you for choosing us, have a  good day.
assistant