Hello. I am Gregory Phillips.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Yes, I will help you.
assistant
Ok.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled as per your request.
assistant
Thank you for helping me.
user
Thank you for reaching us, have a nice day.
assistant