Hello.
user
Hello. How may I assist you?
assistant
Actually my tour was cancelled because there is no holidays for me to go . Can you please help me to check for the recent reservation to cancel it?
user
Sure. On which name did you booked the ticket.
assistant
The ticket is booked with name Alexander Miller.
user
Alexander Miller, there is no reservation found on your name.
assistant
It's ok. I didn't get any confirmation before, so I think that's the reason you didn't find it. Anyways, thank you for the information.
user
You are welcome.
assistant