Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation due to my exams got postponed. Can you please help me to cancel my reservation which I have done last week?
user
I am happy to help you, can you please tell me your name for checking your reservation details?
assistant
My reservation is done under the name of Anna Wright.
user
Thank you, please wait for a moment.
assistant
Ok, sure.
user
Sorry Wright, I have not found any reservation by your name in our database.
assistant
Oh! it might be cancelled by my father but he have not informed me yet. Anyway thank you for the information.
user
Thank you very much for contacting us.
assistant
Most welcome.
user