Hello.
user
Hello. How may I serve you at this moment?
assistant
Ruth Martinez here. I want to cancel my recent reservation which I have done, as my exams got postponed. Can you please help me with it?
user
Sure, please wait for few minutes.
assistant
Ok, sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you.
user
Thank you for reaching us.
assistant