HI.
user
Hello.
assistant
Can you please cancel my  recent reservation?
user
How can I help you? Sure, I will help you to cancel your reservation.
assistant
Ok, thank you.
user
Ok, may I know your name to check your previous reservation.
assistant
Myself Ashley Lewis.
user
Sorry Lewis, no reservation is found on your name to cancel.
assistant
Ok,fine thank you for the information.
user
Welcome, have a nice day.
assistant