Hi.
user
Hello.
assistant
I am Jacob Martinez.
user
How may I guide you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a minute. I am sorry to say that there is no reservation found.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant