Hello.
user
Hello. How can I help you?
assistant
I need to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Yes, I can help you. May I know your good name please?
assistant
I am Ruth Walker.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant