Hello.
user
Hello, may I know your name please?
assistant
I'm Betty King.
user
Yes Betty, how may I assist you?
assistant
Actually, destination of my trip got changed.Could you please change my existing reservation?
user
Sure Betty, please wait for a moment.
assistant
OK.
user
Sorry, there is no reservation found by your name.
assistant
OK, fine.
user
Do you want any more information please?
assistant
No, thank you for your information.
user
Thank you and have a nice day.
assistant
Welcome.
user