Hello.
user
Hello, how can I guide you at this moment?
assistant
My name is Ronald Jackson and I would like to change an existing reservation.
user
I will help you about that Ronald Jackson.
assistant
Sure, please.
user
Please be on hold to check the reservation status with your name in our booking list.
assistant
Sure.
user
I regret to say this Ronald Jackson, there is no active reservation with your name to change your reservation.
assistant
No problem, thank you for the information.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant