Hello. I am Virginia Garcia.
user
Hello,. How can I amend you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, we are here to aid you. Please, wait for a while.
assistant
Sure.
user
Thanks for your time, we could not find any reservation with your name Virginia Garcia.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant