Hello.
user
Hello. How can I help you?
assistant
My name is Deborah Lewis. I have already booked my ticket top New York but due to an emergency, my trip got postponed.
user
Please wait a while, I will check and inform you.
assistant
Ok.
user
There is no reservation on your name in our database.
assistant
That's fine. Thank you for your time.
user
Thank you for opting us.
assistant