Hello.
user
Hello,. How can I render you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, we are happy to help you. Let me know your name for cancelling your reservation.
assistant
Mary Allen here.
user
Please,wait.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant