Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to postpone of my client meeting, I want to change my existing reservation.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check availability of your reservation?
assistant
My name is Ryan Young.
user
Ok, please be on hold for a moment to check your reservation status.
assistant
Sure.
user
Sorry Ryan Young, no reservation has found under your name to change.
assistant
Not an issue, thank you.
user
Thank you for choosing us, have a good day.
assistant