Hello,.
user
Hello.
assistant
I am Virginia Harris.
user
What type of help do you need from our agency?
assistant
Can you please cancel my reservation, due to cancel my trip with friends?
user
Sure, I am here to help you. Can you please give me a minute?
assistant
Sure.
user
Sorry to inform you, when I have checked your name in the confirmation list. I haven't found any active reservation with your name to cancel.
assistant
Ok, no issue. Thank you.
user
You are most welcome. Thank you for choosing our agency.
assistant