Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me for this one?
user
Sure, may I know your name?
assistant
Sure, Michael Lopez here.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
No issues, thank you for the checking.
user
Thank you for reaching our service.
assistant