Hi.
user
Hello, how can I provide assistance for you today?
assistant
I need to change my existing reservation due to some technical issues. Can you please help me?
user
Sure, may I know your good name for checking with your existing status?
assistant
Kenneth Wright is my name.
user
Ok, give me a minute.
assistant
Sure.
user
Thank you for your time, there is no existing reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for approaching us.
assistant