Hello, I am Brenda Mitchell.
user
Hello, How may I assist you the day?
assistant
Due to change in my exam dates, I want to change my existing reservation. Can you please help me out?
user
Sure, I am here to help you. Please hold on for a minute, I will revert to you.
assistant
OK.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
OK, no issue. Thanks for the help.
user
Thank you for approaching us regarding your ticket changing process.
assistant