Hello.
user
Hello, how may I aid you for today?
assistant
Due to some health concern doctor suggested me to take bed rest and not to travel long journey's in any manner, so can you please change my ticket reservation?
user
Sure, I will help you with that. Can you please help me with your name so that I can find your existing reservation under your name?
assistant
Thank you and my name is William King.
user
Sorry to say this King, there is no reservations under your name to change.
assistant
Ok, that's fine, thank you for your help.
user
My pleasure, thank you for reaching out here.
assistant
You are welcome.
user