Hi. I am Donald Martinez.
user
Hello, Please inform me, How may I assist you for the day?
assistant
I need to change my existing reservation as my plan to go for holiday trip got postponed. Can you please assist me in doing that?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please wait for a few minutes to check the status of your reservation.
assistant
Sure.
user
Thank you for waiting, no reservation was found based on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant