Hello.
user
Hi, how can I help you today?
assistant
I have done a reservation last week but my journey destination got changed.Could you please change my existing reservation.
user
Sure, I can help you in that changing.Could you please provide your name?
assistant
I'm Kimberly Thomas.
user
OK Thomas, will you please wait a moment to check it?
assistant
OK, sure.
user
Thank you for waiting. Sorry Thomas based on your request there is no reservation found.
assistant
OK. Thank you for your information.
user
OK, thank you for reaching us, have a great day.
assistant
Your welcome.
user