Hi.
user
Hello, how can I assist you?
assistant
Owing to emergency, my business conference got postponed. So I want you to change my existing reservation?
user
Sure, may I have your name please?
assistant
Sure, Ronald Jones here.
user
Please wait for a while, I will check and revert to you.
assistant
Sure.
user
We are sorry to notify, there is no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thank you for choosing us.
assistant
Thanks for your assistance.
user