Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Charles Roberts.
user
Nice meeting you Charles.
assistant
Can you please help me in cancelling my flight ticket booking that I am unable to travel the trip?
user
Sure, I am glad to help you.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret that, there is no reservation on your name in our records.
assistant
No problem with that one, thank you for your service and information.
user
Thank you for reaching us, have a great day.
assistant