Hello, I am Ruth Lewis.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to my health issues. Can you help me?
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
I found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Welcome, thank you for choosing us.
assistant
You are welcome.
user