Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, l will help you with that. May I know your good name?
assistant
Justin Collins here.
user
Please give me a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant