Hello.
user
Hello, how can I help you?
assistant
Can you please help me with cancelling my recent reservation due to postpone of my seminar?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
I am John Martin.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, No reservation was found on your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant