Hi.
user
Hello. How can I assist you?
assistant
I am Brenda Wilson, I want to cancel my reservation due to my health issue.
user
Sure, please give me a minute.
assistant
Ok, sure please take your time.
user
Sorry, there is  no reservation available on your name.
assistant
It's ok, it might not be confirmed at the time of booking. Anyway thank you for the help.
user
You are welcome.
assistant