Hello.
user
Hello, how can I assist you today?
assistant
I am Edward Parker. I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant