Hello.
user
Hello. How can I guide you today?
assistant
I want to change an existing reservation, can you please help me out?
user
Sure, I will help you with that. Could you please tell me your name?
assistant
Sure, myself Laura Turner.
user
Please wait a moment.
assistant
Sure, I will wait for your information.
user
Sorry Laura, no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant