Hi.
user
Hello.
assistant
Please help me out in cancelling my recent reservation.
user
Sure, I am here to assist you with your concern. May I know your name please?
assistant
Betty Campbell is my name.
user
Please hold on a moment.
assistant
Ok.
user
Betty Campbell, no reservation has been found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant