Hello.
user
Hello. How can I assist you today?
assistant
I am Karen Thomas. My interview has postponed, so I want to change my existing reservation.
user
Nice to meet you Karen.
assistant
Can you please help me?
user
Sure, I will help you with that. Please give me a moment.
assistant
Sure.
user
Thank you for your patience. Sorry Karen, there is no reservation has found under your name.
assistant
That's fine. Thank you for your time.
user
Thank you for reaching us.
assistant