Hello.
user
Hello. How can I assist you today?
assistant
My name is Paul Thompson.
user
Nice to meet you.
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I'm glad to help you in that. Please give me few seconds to check your reservation status.
assistant
Thank you.
user
Paul Thompson, there is no reservation found under your name to do modifications in that.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant