Hi.
user
Hello, how may I assist you today?
assistant
Actually, I need to cancel my recent reservation due to an emergency.Can you please help me out?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Patricia Miller here.
user
Ok, please wait for a mean while.
assistant
Sure, I will wait.
user
Sorry Miller, there is no active reservation found as per your name to cancel it.
assistant
Ok, not an issue.Thank you for your information.
user
You are welcome.
assistant