Hi.
user
Hello,. How can I help you today?
assistant
Please change my existing reservation, because my engagement was postponed.
user
May I know your name for checking further?
assistant
Check the reservation list on my name Carolyn Williams.
user
Ok, Wait for a while.
assistant
Ok.
user
Thanks for waiting, In our database we have not found any reservation with your name Carolyn Williams.
assistant
Thanks for sharing the status.
user
Thank you reaching us.
assistant