Hello. Due to having an heavy rains, my tournaments was postponed.
user
Hello, how can I aid you?
assistant
For this I want to change my existing reservation with the name of Rachel Moore.
user
Sure. Please wait for a moment.
assistant
Ok.
user
Sorry, we did not found any reservation on your name.
assistant
No problem. Thank you for your helping hand.
user
Thanks for contacting us.
assistant