Hi.
user
Hello.
assistant
I am Betty Wilson.
user
How can I aid you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you.
assistant
Ok.
user
Sorry, we did not find any active reservation on your name.
assistant
No issue, thank you.
user
Thank you for opting us.
assistant