Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am happy to help you. May I know your good name?
assistant
Janet Roberts here.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant