Hi, I am Nancy Mitchell.
user
Hello. What can I do for you?
assistant
Can you help me change my existing reservation as my examinations got postponed?
user
Sure, I'll help you in change an existing reservation. Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thanks for waiting, We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's fine, thank you.
user
Thank you for reaching us. We hope to serve you again.
assistant