Hello.
user
Hello. How can I help you?
assistant
I want to attend my convocation ceremony, so please book my ticket from JFK to ATL.
user
May I know your travel dates?
assistant
My itinerary dates are July 11 and July 13.
user
Do you have any specifications?
assistant
I prefer business class.
user
Do you have any other preferences?
assistant
I need a connecting flight.
user
May I now your name? Sorry, May I know your name?
assistant
Kenneth Thomas here.
user
Sorry, I did not find any flights for you.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant