Hello,.
user
Hello, May I know your good name? please.
assistant
Yes, My name is Rebecca Hernandez.
user
OK,How can I assist you?
assistant
We friends were planning to cancel my tour. So, I want to cancel my recent reservation.
user
Sure, Just a minute I will check and revert you.
assistant
Sure, I will wait for your reply.
user
Thank you for waiting.
assistant
You are welcome.
user
I have checked in reservation list to cancel your ticket but could not find any reservation with your name.
assistant
OK, Thank you.
user
Thank you.
assistant