Hello.
user
Hello. How may I help you today?
assistant
I am John Williams. I am planning to cancel my reservation, can you help me?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for reaching us.
assistant
You are welcome.
user