Hello.
user
Hello.
assistant
I am Emily Adams.
user
How can I help you?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Emily Adams, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Sure, take your own time, I will wait for your response.
user
Sorry to intimate, no reservation is found with your criteria.
assistant
That's fine, thanks for your information anyways.
user
Thank you very much for utilising our agency.
assistant