Hi.
user
Hello. How can I provide assistance to you today?
assistant
Actually, I made an earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Would it be possible to change my reservation?
user
Sure, I am ready to help you to change that reservation but I need your name to check the reservation details in our database.
assistant
Sure, I am Kathleen Evans.
user
Sure, please wait for a moment to check on the reservation list.
assistant
Sure, get back with the status of my reservation.
user
Thanks for your patience. Based on your request I check the reservation list in our database with your name but I could not find any reservation.
assistant
It's ok, it might be not done properly while booking.
user
Ok fine.
assistant
Anyway, thanks for your valuable time and information.
user
Welcome Kathleen Evans, have a great day ahead.
assistant