Hello.
user
Hello. How may I assist you now?
assistant
I need to change my recent reservation due to my exams, can you help me?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Please provide your name to check in our database for your reservation.
assistant
I am Andrew Green.
user
Hold on a moment.
assistant
Sure, take your time.
user
We regret to notify that, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for approaching us, have a great day.
assistant