Hello.
user
Hello. How can I aid you?
assistant
Can you help me to change my recent reservation?
user
Sure, let me know the name to check for the status.
assistant
Gregory Jackson here.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for your patience. Sorry, there is no active reservation have been found under your name.
assistant
It's ok, thank you for checking.
user
Thank you for reaching us with a query.
assistant