Hello.
user
Hello. How may I assist you?
assistant
I have reserved a ticket with your service last month, to participate in a Technical symposium but suddenly that event got cancelled. Can you please help me to cancel my recent reservation?
user
Yes, I can help you in that. Can I know your name for cancelling purpose?
assistant
Sure, I am James Lee.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome.
assistant