Hi.
user
Hello, how can I help you today?
assistant
I am Rachel Thompson. I want to change my existing reservation, due to financial problem. Can you help me in my changing reservation?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for opting us.
assistant