Hello.
user
Hello.
assistant
Laura Moore here.
user
How may I assist you?
assistant
Could you book my ticket in a direct flight? As I have some urgent work.
user
Sure, I will help you. May I know your travelling dates?
assistant
My itinerary dates are 12/17 and 12/19.
user
Fine, let me know your airport codes too.
assistant
My genesis and terminus airport codes are LGA and ORD.
user
Just a minute.
assistant
Ok.
user
Sorry, there is no direct flight for you on your route.
assistant
No problem, thank you.
user
Thanks for reaching us.
assistant