Hi.
user
Hello,. How could I oblige you today?
assistant
Owing to an emergency, I am unable to attend a workshop on Java technology in downtown San Francisco. So I request to you to cancel my existing reservation?
user
Sure, I would be happy to aid you. One moment please, I will let you know the information and revert to you.
assistant
Sure.
user
Can I have your name to proceed further?
assistant
Sure, I had a recent reservation with name Samantha Adams.
user
WE are sorry to notify, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for picking us.
assistant
I appreciate your quality service.
user