Hello.
user
Hello, how may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name please?
assistant
My name is Carol Parker.
user
We found a reservation with your given name, shall I cancel it?
assistant
Yes, please.
user
Your flight ticket has been cancelled.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant