Hello.
user
Hello, how may I aid you today?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, may I know your good name?
assistant
My name is Kenneth Williams.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant