Hi.
user
Hello.
assistant
I am Kenneth Anderson.
user
How can I help you today?
assistant
Can you please be my helping hand in changing my existing reservation?
user
Please give me a moment.
assistant
Ok.
user
We are sorry to inform you that there is no reservation found with your given name in our records.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant