Hi. I am Benjamin Lewis.
user
Hello, how may I help you?
assistant
I want to cancel my reservation as my plan to go for historical tour got cancelled. Can you help me with this?
user
Sure, please wait for a moment.
assistant
Sure, I will.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant