Hello.
user
Hello.
assistant
I am Cynthia Wright.
user
Wright, how may I help you?
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Ok.
assistant
Can you please cancel my ticket?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us.
assistant