Hello.
user
Hello, how may I assist you?
assistant
Nancy Collins this side, can you help me to cancel my ticket as I have some issues regarding my health?
user
Ok, hold on for a moment.
assistant
Ok.
user
Sorry Nancy, there are no flights reserved with your name.
assistant
No issues, probably it might been cancelled before, thank you for your support.
user
Thank you for reaching us.
assistant
Welcome.
user
Have a good day.
assistant