Hi.
user
Hello. How can I assist you?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Can you let me know your name to check for your reservation availability?
assistant
I am Rachel Smith.
user
Can you wait a moment I will check our records of reservation?
assistant
Sure.
user
Sorry, there are no reservations been found on your name to change.
assistant
That's ok. Thank you.
user
Thank you for connecting with our agency.
assistant