Hello. I am Scott Jones.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation as my political interaction with people got postponed due to heavy rain. Could you please help me in doing that?
user
Ok, please wait I will revert you in a moment.
assistant
Sure.
user
 Sorry to inform you that no reservation was found on your name.
assistant
No problem, thank you for your information.
user
Thank you for availing us.
assistant