Hi.
user
Hello, how may I aid you?
assistant
I am Elizabeth Robinson. I want to change an existing reservation due to sudden change in my trip. Can you help me with this?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, we did not any reservation on your name to change it.
assistant
No issue. Thank you .
user
Thank you for choosing us.
assistant