Hello, Betty Perez here.
user
Hello, how can I serve you today?
assistant
I need to alter my reservation as my sister blessed with a baby boy before the expected delivery date. Can you please help me to change my existing reservation?
user
Sure, I would be happy to help you. Please give me a moment, I will check the present status and back to you.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Not an issue, thank you.
user
Thanks for choosing us.
assistant