Hello.
user
Hello.
assistant
My name is Amy Lopez.
user
How may I assist you at this moment?
assistant
I would like to cancel my recent reservation, please help me out.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, take your time.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok, no problem.Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant