Hello.
user
Hello. What service do you expect from our travel agency?
assistant
I am a film director and I have reserved a flight ticket to shoot a new song in Seattle but suddenly one of our team member met with an accident, so we have postponed the shooting and I am in a busy schedule to cancel it. Can you please help me in flight ticket cancellation?
user
Sure, I am happy to help you with the ticket cancellation process.
assistant
Thank you for considering my request.
user
May I know the name on which you have reserved your previous ticket?
assistant
Sure, I can help you in that one and I had reserved the ticket on my name Amy Johnson.
user
Ok Amy Johnson, please give me a minute. I will check your ticket status and get back to you.
assistant
Sure, I can wait for few minutes but please make it quick because I am in a busy work.
user
Thank you for waiting.
assistant
It's alright.
user
I am really sorry to inform you, there is no reservation found with your name in our records to cancel.
assistant
Ok, I have informed to my manager to cancel it but suddenly I got a question that did he cancelled it or not. Now, I got some clarity about the ticket with your help. Thank you so much for your quick response.
user
You are most welcome. Once you have planned any other trip, please contact our travel agency to book a new ticket.
assistant
Sure, I can reach you if there is any help that I have planned.
user
Thank you for choosing our travel agency.
assistant
You are most welcome.
user