Hello.
user
Hello. How can I help you at this moment?
assistant
I want to change my reservation due to postponed of my Cricket match, so please help me to change.
user
Sure, I am here to help you. Can you please provide your name on which you have done reservation previously?
assistant
Sure, my name is Pamela Lewis.
user
Wait a moment please.
assistant
Sure.
user
Pamela Lewis, I have found your reservation. Could you please provide your nearest airport codes of journey?
assistant
Sure, my airport codes are MSP - ORD.
user
May I know your preferable journey dates please?
assistant
My planned dates are on 24th and 26th of June.
user
Do you have any preferences for this trip?
assistant
I need a connecting flight.
user
Hawaiian airlines with connecting flight is available on this route with a ticket fare of 100, shall I book your ticket?
assistant
Sure, please proceed.
user
Pamela Lewis, your ticket is booked in flight number 1016.
assistant
Thank you.
user
Thank you and have a safe journey.
assistant