Hi.
user
Hello. How can I aid you at this moment?
assistant
I am Andrew Hall. Can you help me to change my reservation to next week?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Andrew Hall.
assistant
Ok, no issues with that. Thank you for your information.
user
Thank you for reaching us, have a good day Andrew Hall.
assistant