Hi.
user
Hello, how may I assist you?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am happy to help you. Please help me with your good name.
assistant
I am Alexander Jackson.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
That's ok. Thank you for your help.
user
Thank you for contacting us.
assistant