Hello. I am Katherine Perez.
user
Hello, how may I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thanks for your prompt response.
user
Thank you for choosing us.
assistant