Hello.
user
Hello.
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my flight ticket?
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, my name is Shirley Roberts.
user
Ok, please wait a moment to check.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your information.
user