Hello.
user
Hello, how can I assist you for the day?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
May, I know your good name?
assistant
Myself Cynthia Lewis.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant