Hello. I am Shirley Williams.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation?
user
Sure Williams, I am here to help you with this.
assistant
Thank you.
user
Sorry Williams, there is no reservation found under your name to cancel it.
assistant
That's ok, thank you for your information.
user
You are welcome always.
assistant