Hello.
user
Hello, how may I aid you today?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, may I know your name please?
assistant
My name is Virginia Miller.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry Miller, there is no reservation found as per your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant