Hi.
user
Hello. How can I serve you?
assistant
I am Dennis Taylor. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, We are here to assist you. Give me a minute.
assistant
Ok.
user
Thanks for your time. We didn't  found any reservation by this name.
assistant
That's ok, thank you for choosing us.
user
Thank you for choosing us.
assistant