Hello.
user
Hello.
assistant
My name is Mark Gonzalez.
user
How may I help you?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
Sorry, I did not find any reservation on this name.
assistant
That's ok. Thank you for your time.
user
Thank you.
assistant