Hello.
user
Hello. How may I assist you?
assistant
I need to change my reservation due to sudden change in my college trip. can you assist me?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your name please to check your reservation status?
assistant
John Robinson here.
user
Please hold on a moment.
assistant
Ok.
user
John Robinson, no reservation has been found on your name in our database.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant