Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Donald Hernandez.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant