Hello.
user
Hello. How can I assist you?
assistant
I'm Gary Edwards. My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name.
user
Sure Gary, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant