Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am happy to help you. May I know your good name?
assistant
I am Jessica Adams.
user
Sorry, there is no active reservation on your name in our data.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for contacting us.
assistant