Hello.
user
Hello. How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Can I know your name?
assistant
Thank you for accepting my request, I have reserved it on the name of Patricia Campbell.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Most welcome.
assistant