Hello.
user
Hello, how can I support you?
assistant
I am James  Roberts and I want to cancel my recent reservation due to cancelation of my cousins engagement.
user
Sure, James Roberts, we are glad to help you. Please wait for a moment.
assistant
Ok.
user
Thanks for your patience. Sorry, no reservation has been found based on your specified name.
assistant
Thank you for your service.
user
Thanks for choosing us, have a nice day.
assistant