Hi.
user
Hello, how can I help you?
assistant
I am Elizabeth Anderson. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to aid you. Please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your patience, we found a reservation on your name and it is cancelled successfully.
assistant
Thanks for your help.
user
Thank you for contacting us.
assistant