Hi.
user
Hello. By what way can I address you for the day?
assistant
Can you please change my existing reservation? Because I need to go with other airline instead of present one.
user
Sure, I will do it.
assistant
Thank you.
user
To change your reservation, I need your name to check the existing list.
assistant
Ticket will be reserved under my name Catherine Collins.
user
Thanks for your name.
assistant
Ok.
user
Sorry to say that, we did not find any reservation on your name in the list to change.
assistant
Ok. Thanks for the information.
user
Thank you for picking us.
assistant