Hi.
user
Hello, how can I best render you now?
assistant
I want to cancel my recent reservation due to heavy rain fall, will you help me in cancelling?
user
Sure, I can cancel your reservation right now.
assistant
Thanks.
user
Before that I need to know your good name to cancel it?
assistant
My name is Mary Campbell.
user
Thanks for providing your name.Just wait for a sometime.
assistant
Sure.
user
There is a reservation found on your name.Are you sure Shall I proceed for cancellation?
assistant
Yes, cancel it.
user
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Thank you for your help.
user