Hello.
user
Hello. How may I guidance to you at this time?
assistant
I am Jessica Smith, I want to change my reservation due to postponement of my schedule.
user
Wait for a while.
assistant
Ok, sure.
user
Thank you for waiting, there is no reservation found for the name you have provide in the booking list.
assistant
It's ok, it might not be confirmed at the time of booking. Any way thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant
Most welcome.
user