Hi.
user
Hello. How can I aid you?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, may I know the name to check for the status?
assistant
Christopher Moore.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant