Hello.
user
Hello. How may I aid you at this moment?
assistant
Can you please help me in cancelling my recent reservation, as my health is not good?
user
Sure, I am happy to help you out.
assistant
Thank you for the response.
user
May I know the name on which the reservation has been done?
assistant
My name is Lisa Collins.
user
Ok, please give me a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant