Hi.
user
Hello. How can I assist you?
assistant
Myself Thomas Taylor, I want to cancel my reservation. Can you please help me?
user
Sure, I will help you. Please wait for a while.
assistant
Thank you, I am waiting for your response.
user
Sorry, no reservation found on your name.
assistant
That's fine, anyway thank you for the information.
user
My pleasure, have a good day.
assistant