Hi. I am Ronald Thompson.
user
Hello, How can I assist you today?
assistant
I made a reservation earlier but now I want to cancel it as my plan to go for shopping got cancelled. Can you help me with cancellation?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
We found a reservation on your name, and it has been cancelled sucessfully.
assistant
Thanks for your service.
user
Thank you for reaching us.
assistant