Hello.
user
Hello. How may I assist you?
assistant
I'm Jessica Wilson. I would like to cancel my recent reservation, as my holiday trip has been cancelled. Could you please help me with that?
user
Please wait for a moment, let me check your details.
assistant
Sure.
user
Sorry, there is no reservation found basing on your details.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Most welcome.
assistant