Hi.
user
Hello, how may I aid you?
assistant
I am Frank Lewis. can you help me to cancel my reservation?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No issues, thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant