Hi.
user
Hello, how can I help you?
assistant
Ashley Young here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant