Hello.
user
Hello, how may I amend you?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me?
user
Sure, may I know your name?
assistant
My name is Jacob Williams.
user
Ok, please hold on.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your response.
user
Thank you for availing us.
assistant