Hi.
user
Hello. How can I address  you?
assistant
Please help me in booking a ticket for direct flight from CLT to MSP.
user
Sure. When are you making your trip?
assistant
I am planning to start my journey on June 11th and return on June 13th.
user
May I know your name?
assistant
I am Michelle Taylor.
user
Do you have any airline preference?
assistant
Yes, I want a normal-cost airline.
user
Is there any other specifications?
assistant
No.
user
Ok, Give me a minute.
assistant
Ok.
user
We found a connecting flight with the  Hawaiian airline, flight number:1007.
assistant
Do not proceed. I need a direct flight.
user
Unfortunately, there are no flights found according to your requirement.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant