Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Jessica Garcia.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us.
assistant