Hello.
user
Hello. How can I assist you today?
assistant
Myself Samuel Parker, can you help me to cancel my reservation which is existing?
user
Ok I will help you, please wait for a while.
assistant
Ok, please take your time. I will wait.
user
I have found a reservation in our records and I have cancelled it.
assistant
That's good now I can book the flight with new dates. Thank you for assisting me with my concern.
user
Thank you for reaching us.
assistant