Hello,.
user
Hello, may I know your name?
assistant
I want to change my existing reservation which is with the name Brenda Smith as my Business meeting got postponed.
user
Please wait for a moment, while I check.
assistant
OK, sure.
user
Thanks for waiting, sorry to inform there is no reservation found on your name.
assistant
OK, that's fine. Thank you.
user
Thank you to connecting with us, have a nice day.
assistant