Hi.
user
Hello. How may I guide you?
assistant
I am Margaret Allen, can you help me to cancel my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, please take your time to check.
user
Margaret, no reservation has been found on your name in our database.
assistant
Ok, thank you for the information. I will check with my mails to know more.
user
Thank you for approaching us.
assistant