Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to my health issues, can you please help me with this?
user
Sure, could you please share your departure and arrival day?
assistant
Can you please check the reservation with the name of Andrew Campbell?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
Not a problem, thank you for checking.
user
You are welcome, have a great day.
assistant