Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to sudden change in my family trip dates. Can you help me out?
user
Sure, may I know your name?
assistant
I am Amanda Lee.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Amanda Lee, no reservation is available by your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant