Hi.
user
Hello, how can I guide you for today?
assistant
My name is Virginia Anderson, I want to change my reservation. Can you help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you for your response.
user
Thank you for contacting us, have a nice day.
assistant