Hello.
user
Hello. What can I do for you on this day?
assistant
I need to cancel my reservation which I have done to spend free time with my friends but unfortunately I did not got leaves. So, can you please help me to cancel my reservation?
user
Yes, our service is helping in people like you. On whose name the previous booking is done?
assistant
Sure, please check with name Jacob King.
user
Ok, let me search based on your name in our date base and I will revert you back.
assistant
Ok, take your time.
user
Jacob, based on my search you ticket has found and I had cancelled your booking. And there is a charge of ten percent for your ticket cancellation and the remaining amount will be credited to your account by the end of day.
assistant
It's ok fine, thank you for your help.
user
Thank you for your time in reaching us. Have a great day.
assistant