Hi.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Ok, my name is Paul Johnson.
user
Ok, please hold on for a moment.
assistant
Sure, I will wait.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user