Hello.
user
Hello, how may I assist you?
assistant
Pamela Parker here. Surprisingly, I got promotion and have to present in JFK. I want to change my destination code to JFK in existing reservation.
user
Sure.
assistant
Can you help me?
user
Please give me a minute. Sure, I'll help you.
assistant
Ok.
user
Pamela Parker, there is no reservation with your name.
assistant
I haven't expected this, I will think what to do further. Thank you so much.
user
Welcome.
assistant