Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, can you please provide your name to check the reservation?
assistant
I am Nancy Parker.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant