Hello,.
user
Hello, how can I help you?
assistant
I am Ronald King.
user
Ok.
assistant
Owing to emergency I want to change my existing reservation, can you please help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry to inform that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for approaching us.
assistant