Hello.
user
Hello. How can I assist you for the day?
assistant
I want to cancel my ticket reservation due to any issues happen in my office, can you help in that cancelling?
user
Ok, can you please tell me your name?
assistant
Yes, my name is Ryan Martin.
user
Ok, let me check for a while.
assistant
Sure.
user
Sorry to inform you Ryan Martin, no reservation was found by your name.
assistant
That's fine, thank you for your great service.
user
Thank you for choosing our airlines. Have a great day.
assistant