Hi.
user
Hello, how best I can serve you at this moment?
assistant
Can you please help me in cancelling my reservation as my meeting got cancelled?
user
Sure, we are here to help you.
assistant
I am Katherine Roberts.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry we did not find any reservation against your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant