Hello.
user
Hello, how can I aid you now?
assistant
I want to cancel my recent reservation due to sudden postpone of my client meeting. Could you please help me with cancellation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name?
assistant
Gregory Martin here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry there is no active reservation found on your name to cancel.
assistant
That's ok. Thank you for your quick response.
user
Thanks for opting us, have a happy day.
assistant