Hi.
user
Hello, how can I serve you?
assistant
I just want to cancel my recent reservation as my meeting got post pone due to some technical issues. Can you help me with this?
user
Sure, I am gleeful to assist you.
assistant
Thank you.
user
May I know your name?
assistant
I am Brenda Lopez.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant