Hello.
user
Hello, how can I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Samuel Mitchell.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
assistant
Oh! It's ok, no problem.
user
Thanks for reaching us.
assistant
Thank you for your information.
user