Hello.
user
Hello, what service do you require from us?
assistant
I'm Emma Johnson. My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name.
user
Ok, I will check for your reservation. Please allow me some time.
assistant
Sure.
user
Sorry to tell you Emma, there is no reservation found with your name in our database.
assistant
Ok, no issues.Thank you for checking.
user
You are welcome. Thank you for approaching our flight agency. Have a nice day.
assistant
You are welcome.
user