Hello.
user
Hello.
assistant
Virginia Harris here.
user
How can I assist you at this moment?
assistant
I would like to cancel my reservation due to some health issues, can you help me?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Ok, I will be waiting for your response.
user
Virginia Harris, there is no active reservation found under your name in our database.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for utilising our service.
assistant
Most welcome.
user