Hello.
user
Hello, how may I assist you?
assistant
I am Patricia Evans. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please wait a moment, I will check the reservation list and get back to you.
assistant
Ok.
user
Sorry Patricia Evans, there is no reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant