Hello.
user
Hello, how may I provide assistance to you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you with cancellation. Can you please provide your name to check with the reservation?
assistant
Sure, I am Amanda Thomas.
user
Ok, please wait for sometime.
assistant
Sure, I will wait.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you.
user
Thank you for approaching us.
assistant