Hello.
user
Hello. Is there any help that you are expecting from my side?
assistant
Richard Rodriguez here. I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I am gleeful to help you in that flight ticket cancellation.
assistant
Thanks.
user
Wait for a while.
assistant
Ok, I will wait.
user
There is no reservation found for the user name in our back end to help you in ticket cancellation.
assistant
Anyway, thanks for the information.
user
It's my pleasure and thank you for consulting our agency.
assistant