Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Justin Turner here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant