Hello.
user
Hello. How may I assist you today?
assistant
Please change my recent reservation which previously booked on Robert Smith name.
user
Sure, I will help you. Please allow me a minute.
assistant
Ok.
user
Thank you. Robert Smith, I am really sorry to inform you that there is no booking found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant