Hello.
user
Hello. Welcome to flight booking agency, how may I help you?
assistant
I would like to change an existing reservation as my plan to meet my old friend got postpone due to my health issues. Can you please check the reservation by this name Cynthia Davis?
user
Sure, I am glad to help you and please allow me a moment.
assistant
Sure.
user
Thank you for your patience, there is no reservation found for the user name in our dates base.
assistant
Ok, not an issue. Thank you for your information.
user
You are most welcome and thank you for reaching us.
assistant