Hello.
user
Hello, how can I help you?
assistant
Help me in cancelling my flight ticket.
user
Sure, can you please provide me your name?
assistant
Thanks for accepting my request. I am Rachel King.
user
Give me a moment.
assistant
Sure.
user
Rachel King. I regret to inform that there is no reservation by your name.
assistant
Ok, not an issue. Thanks or checking.
user
Thank you for reaching us.
assistant