Hi. I am Nancy Phillips.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me out with this cancellation?
user
Sure, please hold on.
assistant
OK.
user
No reservation found on your name.
assistant
No issue.
user
Thank you for choosing us, have a nice day.
assistant
Thank  you.
user