Hello.
user
Hello.
assistant
I am John Clark.
user
How may I guide you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me in postponing my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user