Hello.
user
Hello,. How can I aid you today?
assistant
I am Robert Perez. I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather.
user
Ok. Please, wait.
assistant
Ok.
user
Thanks for waiting. There is no reservation exist on your name earlier to cancel.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for your service.
user