Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as I am unable to travel due to some health issues, so please aid me to cancel.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please provide your good name to proceed further.
assistant
Sure, I am Daniel Evans.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your given name.
assistant
That's Ok, thanks for your effort.
user
Thank you for opting our agency.
assistant