Hello.
user
Hello. How can I help you?
assistant
Raymond Moore here. Due to heavy rains cricket match got postponed, so I need to change my existing reservation.
user
Just a moment please.
assistant
I will wait, take your time.
user
I am sorry no reservation found on your name.
assistant
That's ok, no issues.
user
Thank you for choosing us.
assistant
Thank you.
user