Hello.
user
Hello.
assistant
I am Helen Gonzalez.
user
In which way I can aid you today?
assistant
I would like to change my existing reservation. Will you help me with this?
user
Sure, I can aid you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, I will wait for your response.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for guiding me.
user
Thank you for reaching us.
assistant