Hello.
user
Hello. How may I help you?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Patricia Allen.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That's ok. Thank you.
user
Thank you for contacting us.
assistant