Hello.
user
Hello, may I know your name?
assistant
I am Matthew Jackson.
user
what can I serve you for today from our booking agency?
assistant
I recently reserved a flight ticket to Seattle to enjoy with my wife in snow region but suddenly, my house is outburst, so I am unable to go my trip. Can you please cancel my ticket?
user
Sure.Give me a moment to check is there any reservation on your name.
assistant
Sure, take your time.
user
Jackson, I don't find any reservation on your name to cancel.
assistant
It's alright, thank you for your quick response.
user
Most welcome, hope you have a great day ahead.
assistant
Thank you.
user