Hi.
user
Hello, how may I assist you?
assistant
Kimberley Nelson here.
user
Yes, Nelson.
assistant
I just want to cancel my existing reservation due to some health issue.
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, no reservation found.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your information.
user