Hi.
user
Hello, How can I best support you now?
assistant
Owing to emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you out with that. May I know your good name please to track the details?
assistant
I am Melissa Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, please.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thanks for approaching us, wish you a great day.
assistant