Hello,.
user
Hello, how may I help you?
assistant
My name is Paul Williams, and I want to cancel my reservation. Will you please help me with that?
user
Sure, we are here to help you. Please give me a minute, I will check and revert you.
assistant
OK.
user
Thank you for your patience, we are sorry to say we did not find any reservation with your name.
assistant
OK. no problem. Thank you for your information.
user
Thank you for availing our services, have a nice day.
assistant