Hello.
user
How may I help you?
assistant
Myself Steven Clark, due to some business meeting I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait for a moment to check your details.
assistant
Sure, I will wait for your kind response.
user
Sorry to say, no reservation found on your name.
assistant
Not a big deal, anyway thank you very much for your service.
user
Welcome.
assistant