Hello.
user
Hello, how can I support you?
assistant
Can you please help me in cancelling my recent reservation? As my visiting place is completely destroyed by floods.
user
I am sorry for the incident that has been occurred at your destination. Sure, we are here to help you.
assistant
Thanks for that.
user
Can you share me your good name please, to check the reservation status?
assistant
Sure, my name is Kevin Lee.
user
Please wait for a while, I will check the reservation status and get back to you.
assistant
Sure, take your own time.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for reaching us, have a good day.
assistant