Hi.
user
Hello,.
assistant
I need to cancel my reservation as my examinations got cancelled. Can you help me with that?
user
May I know your good name?
assistant
My name is Gregory Hernandez.
user
Sure,please wait for a minute.
assistant
Ok.
user
Sorry to inform that there is no reservation found with your name.
assistant
Thank you for your response.
user
Thank you.
assistant