Hello,.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, may I know your name please?
assistant
I am Ronald Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thanks for the information.
user