Hi.
user
Hello. How may I help you out?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
I am Kevin Clark.
user
Sorry, there are no reservations found.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user