Hello.
user
Hello, how can I help you?
assistant
I am Anthony Jackson. I need to amend my reservation, can you help me out?
user
Sure, I will help you.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for contacting us.
assistant