Hello.
user
Hello. How may I help you today?
assistant
I am Barbara Miller, I would like to cancel my recent reservation, can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant