Hello.
user
Hello. How may I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, can you please specify your name?
assistant
My reservation was done under the name Anthony Young.
user
Sorry, there is no reservation found on your name to change it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for reaching us.
assistant