Hello.
user
Hello, how can I help you today?
assistant
Please cancel my recent reservation, due to sudden rainfall at my source.
user
Sure, l will help you with that.
assistant
Thank you.
user
May I know your good name? Please give me a minute.
assistant
I am Kenneth Lopez.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
Ok, Thank you.
user
Thank you for availing us.
assistant