Hi.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
Sure, I am glad to help you in amending your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your reservation status is active or not. Please provide me the name to check for the status.
assistant
Sure, I am Laura Thomas here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting. There is no active reservation have been found under your name in our database to amend it.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant