Hello.
user
Hello. How may I help you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure. Please provide your name?
assistant
I am Steven Scott.
user
Ok. Let me check with your recent reservation details.
assistant
Ok.
user
I regret there is no reservation by name Steven Scott.
assistant
No worries, thank you for the information.
user
Thank you.
assistant