Hello.
user
Hello, can you let me know what kind of service are you looking for?
assistant
Will you deal with the cancellation services?
user
Yes, we do provide cancellation services also.
assistant
I have booked a ticket for Music event, but the event has been cancelled. So, I would like to cancel my recent reservation.
user
Ok, I will help you with that. Before going to cancel that, please let me know your name to check whether your reservation is existing or not.
assistant
Previously, I have done my reservation with the name of Justin Green.
user
Green, please hold on for a while, I will get back to you.
assistant
Sure, take your own time.
user
There is no reservation found under the name of Justin Green in our database.
assistant
Ok, not an issue. I guess my friend has already cancelled the reservation on behalf of me, I will confirm with him once.
user
That's fine, do you need any other help from us?
assistant
No, thanks with this information.
user
Thank you for consulting us. Please reach us at any time for the future bookings and cancellation services too.
assistant
Thank you for your service.
user