Hi.
user
Hello.
assistant
I am Donna Hall.
user
How can I help you?
assistant
I want to cancel my recent reservation as my exam got cancelled, please help me with cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, standby.
assistant
Ok, I will.
user
Thanks for your time. I did not find any reservation on your name to proceed for cancellation.
assistant
No issues, thanks for the information.
user
Thank you for approaching us.
assistant