Hi.
user
Hello. How may I aid you today?
assistant
Actually, I want to travel for Denver but due to some business meeting postponed, I want to cancel my reservation. Can you please help me out?
user
Sure, I am glad to help you, please holds on for a moment to check your active reservation. May I know your name please?
assistant
Ok, I will wait for your response. Sure, my name is Rebecca Hill.
user
There is no any active reservation with your name in my database.
assistant
That's ok, thank you for your service.
user
Thank you for reaching us.
assistant