Hello.
user
Hello. Can you please tell me how may I guide you?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, I am glad to help you. Can you please tell me your name?
assistant
Thank you for accepting my request, myself Rebecca Parker.
user
Ok, please hold on for a while.
assistant
Sure, I will wait.
user
Sorry to inform you, there is no active reservation under your name to change the details.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome. Thanks a lot for reaching our agency.
assistant