Hello, myself Debra Martinez.
user
Hello.
assistant
I want to make some changes in my reservation because I have planned to travel New York next week, can you please help me?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name. Thank you for reaching us.
assistant
That's fine, thank you for the information.
user
Welcome.
assistant