Hi.
user
Hello.
assistant
I am Helen Phillips.
user
Yes Helen Phillips, may I know your concern?
assistant
My business meeting has been postponed. So, I would like to take change my reservation. Can you help me?
user
Ok, please wait for a moment.
assistant
Sure.
user
Ok, there is a no reservation found as you had did was not confirmed.
assistant
That's ok, thank you.
user
Thank you for choosing our agency.
assistant