Hello.
user
Hello, how may I help you today?
assistant
I am Kenneth White. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure Kenneth, I am here to help you with this.
assistant
Thank you.
user
Sorry Kenneth, there is no reservation found as per your name to cancel it.
assistant
No problem, thank you for the information.
user
You are welcome.
assistant