Hello, I am Daniel Smith.
user
Hello, Daniel. How can I serve you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, we are here to help you. Give me a moment to check your details.
assistant
Ok.
user
Daniel, sorry to inform you that there is no reservation found under your name to cancel.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for contacting us.
assistant