Hello.
user
Hello. How can I assist you at this moment?
assistant
Edward Garcia here. I would like to change my reservation due to some health issues, can you please help me in that?
user
Sure Garcia, I am ready to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry Edward Garcia, no reservation has found under your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a good day.
assistant