Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, could I have your name please?
assistant
Sure, myself Raymond Walker.
user
Ok, please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Not a big problem, anyway thank you for the information.
user
You are welcome, have a great day.
assistant