Hello.
user
Hello, how can I aid you today?
assistant
Due to some personal issues, I need to change my existing reservation. Please help me out.
user
Sure, I am gleeful to assist you. Can I have your name please?
assistant
My name is Jonathan Green.
user
Thanks for your name, please wait.
assistant
Sure, take your time.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant