Hello.
user
Hello, how can I assist you?
assistant
Will you please help me to change the travel dates in the previous reservation? Because the planned trip got postpones suddenly.
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you for accepting my request. My name is Nancy Moore.
user
Nancy Moore, there is no active reservation under your name to do changes in that.
assistant
It's ok, not a problem with that. Thank you for checking the ticket status.
user
Thank you for choosing us.
assistant