Hi.
user
Hello. How may I help you?
assistant
Pamela Garcia here, can you please change my existing reservation?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name. Thank you for choosing us, have a nice.
assistant
It's ok, not an issue for me. Thanks for checking.
user
Welcome.
assistant