Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to bad health issues, can you help me with that?
user
Sure, I am happy to help you. Please let me know your good name to check in the reservation list.
assistant
I am Samantha Turner.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name in our data.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching our agency.
assistant