Hi.
user
Hello.
assistant
I am Richard Evans.
user
How may I aid you today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by your name.
assistant
Ok, no problem.
user
Thank you for picking us.
assistant
Thanks for your information.
user