Hello.
user
Hello, how may I help you?
assistant
As my shooting got relocated, can you help me to change my existing reservation?
user
Sure, may I know your name to proceed further?
assistant
Yes, my name is Donna Turner.
user
Ok, please stand by.
assistant
Sure.
user
Thank you, sorry no reservation found with your name.
assistant
Ok fine, thanks for the information.
user
Have a nice day.
assistant