Hi.
user
Hello, How can I help you?
assistant
I want to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?
user
Sure, May I know your name?
assistant
Sure, Kathleen Jackson is my name.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
That's ok, thank you for the information.
user
Thanks for choosing us.
assistant