Hi.
user
Hello.
assistant
I am Thomas Garcia.
user
How may I help you?
assistant
Can you help me to change my reservation to next week?
user
Sure, please give me a minute to check your reservation status.
assistant
Sure, please check my details in your records.
user
There is no reservation found under your name.
assistant
Ok, no issues. Thank you for your time.
user
Most welcome.
assistant