Hi.
user
Hello. How can I aid you?
assistant
I am Dorothy Adams, I need to cancel my reservation as I am having a sudden work in my office. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you for responding positively.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Adams, there is no reservation found under your name in our database.
assistant
It's ok, it might not be done properly at the time of booking. Anyways thank you for the information and checking my existing reservation.
user
Thank you for reaching us.
assistant