Hello.
user
Hello.
assistant
I am Sandra Allen.
user
How may I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user