Hi.
user
Hello. How may I assist you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
I am Anthony Williams.
user
Please hold on a moment.
assistant
Ok.
user
Anthony Williams, no reservation has been found on your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant