Hello.
user
Hello. How may I assist you now?
assistant
My name is Andrew Gonzalez and I want to change my reservation as my trip got postponed due to my busy schedule, can you please help?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
Never mind, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant