Hello.
user
Hello, how can I help you today?
assistant
Can you help me to change my recent reservation?
user
Sure, Let me know your name to check your reservation?
assistant
Jacob Jones here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant