Hi. Ronald Hernandez here.
user
Hello Ronald, how may I help you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation status in our database.
assistant
Ok.
user
Ronald, I have not found any reservation under your name in our database.
assistant
Ok, not a problem. Thank you.
user
You are welcome, thank you for choosing us.
assistant