Hello, myself Gary Taylor.
user
Hello Gary. How can I guide you today?
assistant
Due to heavy snowfall, I am unable to reach the airport on time. I would like to cancel my recent reservation.
user
Sure, please wait. I will get back to you.
assistant
Sure, take your time.
user
Sorry Gary, I have checked and see that there is no reservation found under your name.
assistant
Ok, no issue. Thank you for your information.
user
It's my pleasure, have a nice day.
assistant