Hello.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation, due to my press conference has been postponed. Can you change my reservation?
user
Sure, we are gleeful to assist you to change your reservation. To check reservation, may I know your name?
assistant
Sure, I am Paul Lee.
user
Please wait for a while, I will check the status of your reservation and revert to you.
assistant
Ok.
user
Thanks for being patient, we did not find any reservation on your name.
assistant
Ok, Thank you for your service.
user
Thank you for contacting us.
assistant