Hello.
user
Hello, how can I help you?
assistant
I am Virginia Wilson, I want to cancel my reservation as my plan to visit my friend is cancelled. Can you help me in cancellation?
user
Sure, I am happy to help you. Please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name to cancel it.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant