Hi. I am Anthony Evans.
user
Hello, how may I assist you?
assistant
I need to cancel my recent reservation as my exams got postponed, Can you please help me with that?
user
Sure, please let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
You are welcome and thank you for contacting us.
assistant