Hello.
user
Hello.
assistant
I am Kevin Lopez.
user
How may I guide you?
assistant
I would like to change my recent reservation due to heavy snow fall, can you help me?
user
Kevin Lopez, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
That's ok, thank you for checking.
user
You are welcome, thank you very much for approaching our agency.
assistant