Hi,.
user
Hello, how can I assist you?
assistant
We friends planned for a tour, but it was cancelled due some reasons. I need your help in cancellation of my reservation.
user
Sure, May I know your name for cancel purpose?
assistant
I am Christine Wright.
user
Ok, wait for some time.
assistant
Sure.
user
There was no reservations found on your name.
assistant
Ok, not a problem.
user
Thanks for connecting us, Have a great day.
assistant
Thank you for prompt response.
user