Hello.
user
Hello. How can I help you at this moment?
assistant
Emily Thompson here, I want to change my destination airport code in my existing reservation. Can you please do it for me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Ok, I will be on hold for your response.
user
There is no previous reservation available in your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant