Hello, I am Amy Nelson.
user
Hello, how may I assist you?
assistant
I want to cancel my ticket due to financial issues. Can you help me?
user
Sure, hold on for a moment.
assistant
Take your time.
user
Let me check.
assistant
Ok.
user
Sorry Amy, there are no flights reserved on your name.
assistant
No issues. I will check with my bank about my refund status.
user
Ok, thank you for choosing us.
assistant
You are welcome. Thank you for checking the details.
user
Welcome.
assistant