Hi.
user
Hello. Which help you are expecting from my side?
assistant
Please cancel my recent reservation, which I have done previously to see my grandparents who are living in Washington, due to the heavy rains I just want to cancel my flight ticket.
user
Sure, I will help you in cancelling, may I know your name please?
assistant
Ok, I have done my ticket with my name Brenda Adams.
user
Adams, please hold on for a moment to check your reservation status.
assistant
Sure, get back with the status of my reservation.
user
Adams, I did not find any reservation with your name in my database.
assistant
It's ok, maybe it was not done properly while booking the ticket. Thanks for your quick response.
user
Anything else to help you?
assistant
No, you have given enough information to me.
user
Thank you for reaching us.
assistant
Welcome, have a nice day.
user