Hello.
user
Hello.
assistant
My name is Frank Johnson.
user
How may I assist you? Nice to meet you Frank.
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for your patience. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
That's ok. Thank you for your time.
user
Thank you.
assistant