Hello,.
user
Hello, how can I help you?
assistant
I am Michelle Hall. Can you please cancel my reservation due to cancel of trip with friends?
user
Sure, please wait. I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no issue. Thank you.
user
You are most welcome and thank you for reaching us.
assistant