Hello.
user
Hello, how can I assist you for the day?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, I am here to help you. May, I know your good name?
assistant
Ok, please check for the reservation which I had done on the name Patrick Wilson.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, we found no reservation on your given name.
assistant
That is ok, thank you for let know the reservation status.
user
Thank you for reaching us.
assistant