Hello.
user
Hello, how may I aid you?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, may I know your name to check your recent reservation?
assistant
Sure, you can check the reservation on the name of Brian Baker.
user
Please give me a moment.
assistant
Sure.
user
Thank you for waiting, no reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant