Hi. I am Patrick Hill.
user
Hello, what can I do for you?
assistant
I want to change my existing reservation as my tour got postponed. Please help me out.
user
Sure, give me a minute. Let me check your reservation status.
assistant
Ok, take your time.
user
Sorry, there was no reservation found on your name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us.
assistant