Hello.
user
Hello. How may I assist you?
assistant
I am planning to change an existing reservation, due to health issue. Can you please help me out?
user
Sure. Could you please let me know your name?
assistant
My name is Jennifer Lee.
user
Ok. I regret there is no reservation by name Jennifer Lee.
assistant
That's fine, than k you for your help.
user
Thanks. Have a nice day!.
assistant