Hi.
user
Hello.
assistant
I am Jacob Robinson.
user
How may I assist you today?
assistant
Can you cancel my recent reservation which I have done with my name?
user
Sure, we are here to help you.
assistant
Thanks.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no active reservation found on your name to cancel.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant