Hi.
user
Hello.
assistant
I am Joseph Jackson.
user
How can I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I will help you. Please, wait a minute.
assistant
Ok.
user
Thank you for waiting, I did not find any reservation on your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you for approaching us.
assistant