Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip.Can you help me?
user
Sure, I am here to help you, may I know your name for cancelling?
assistant
I am Jessica Turner.
user
Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's Fine.
user
Thank you for approaching us.
assistant
Thanks for the information.
user