Hello.
user
Hello, how can I serve you?
assistant
I am Scott Jackson. Due to sudden changes in weather, I need to cancel my reservation. Can you please cancel my reservation?
user
Sure, we will help you. Just give me a moment, I will check and revert to you.
assistant
Sure.
user
Scott Jackson, sorry to inform you that there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching our service.
assistant