Hello.
user
Hello.
assistant
Dorothy Allen here.
user
How can I help you at this moment?
assistant
Can you please help me in changing my recent reservation? As my health is not in good condition to do journeys.
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure, I'.
user
Dorothy Allen, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant