Hello.
user
Hello, how can I aid you today?
assistant
Is it possible for you to change my reservation which I have done recently?
user
Sure, kindly share your name.
assistant
My name is Katherine Roberts.
user
Please wait a moment I will check the reservation and get back to you.
assistant
Ok.
user
 We have gone through the reservation list but could not find reservation with your name.
assistant
No problem, thank you anyway.
user
Thanks for choosing us.
assistant