Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your name to check the previous reservation status?
assistant
I am Pamela Miller.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, there is no active reservation found on your name in the airline database.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant