Hello, I am Laura Baker from Houston.
user
Hello Laura Baker, how can I help you now?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby girl. So can you please help me to cancel my recent reservation?
user
Sure, I can help you to cancel your recent reservation.
assistant
Thank you.
user
Please wait a moment, I will get back to you.
assistant
Sure, I will wait.
user
Sorry Laura Baker, we did not find any reservation on your name to cancel.
assistant
Ok, not a problem. Thanks for your kind information.
user
Thanks for reaching us, have a nice day.
assistant