Hi.
user
Hello. How can I assist you?
assistant
Will you please help me in changing my reservation as my plan to go for trekking got postponed?
user
Sure. May I know your name?
assistant
I am Gregory Thomas.
user
Give me a minute.
assistant
Sure.
user
Thanks for being waiting, We didn't found any reservation by this name.
assistant
Ok fine, thanks for your assistance.
user
Thank you for reaching us.
assistant