Hi.
user
Hello.
assistant
I am Anthony Wilson.
user
How can I assist you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, take your own time.
user
Anthony Wilson, there is no active reservation found under your name to do cancellation.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant