Hello, I am Samuel Phillips.
user
Hello, How can I be of your assistance?
assistant
My football match has been cancelled. So I need to cancel my reservation. Can you please help me in cancelling?
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for your patience, after checking with list, your name is not in reservation list to cancel.
assistant
No problem, Thanks for your service.
user
Thanks for opting us.
assistant