Hello, Amanda Phillips here.
user
Hello, how can I aid you for the day?
assistant
Due to the bad weather, the match has been postponed. Can you help me out in changing my existing reservation?
user
Sure, we are here to serve you. Please wait a moment I will check the reservation status and get back to you.
assistant
Sure.
user
Sorry to say that no reservation found on your given name.
assistant
Thanks for the response.
user
Thank you for choosing our service. Have a nice day.
assistant