Hello.
user
Hello, what help that I can assist you right now?
assistant
I would like to change my flight reservation as I am unwell, please help me.
user
Sure, I am glad to assist you with that. Can I know your name please?
assistant
Thank you so much.The reservation was done in the name of Richard Rodriguez.
user
Thank you for your information, please give me some time to check it.
assistant
Sure.
user
Thank you for waiting, I am sorry to say that there is no reservation status found for the user in our data base.
assistant
That's fine, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant