Hello.
user
Hello. How may I help you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am happy to help you with that. Please, share me your name to check your reservation status.
assistant
My name is Ashley Evans.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
We regret to say that, we have not found any active reservation on your name in our records.
assistant
Anyway, thanks for the information.
user
Thanks for choosing us.
assistant