Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me with cancelling my booking?
user
Sure, may I know your name?
assistant
My name is Amanda Mitchell.
user
Please wait a minute, I will check your reservation status and get back to you.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Thank you.
assistant
Most welcome.
user