Hello, I am Margaret Thompson.
user
Hello, how may I provide service to you?
assistant
Can you please assist me in changing my reservation as the live cricket match which I want to watch got postponed due to bad weather?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry we couldn't find any reservation with your name.
assistant
It's ok, thank you for your information.
user
Thank you for connecting with us.
assistant