Hello.
user
Hello. How can I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you.
assistant
Thanks for that.
user
May I know your name?
assistant
My name is Anna Hall.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you.
assistant