Hello.
user
Hello.
assistant
Myself James Allen.
user
How may I guide you?
assistant
Due to some urgent business seminar, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Thank you.
user
James, no reservation has been found on your name in our records.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for choosing us.
assistant