Hi.
user
Hello, how can I guide you for today?
assistant
I am David Lopez, can you help me for cancelling my recent reservation?
user
Please give me a minute, I will check the status of your reservation.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your quick response.
user
Thank you for contacting us, have a nice day.
assistant