Hi.
user
Hello. How may I help you?
assistant
Please help me to cancel my recent reservation as due to my health issues.
user
Sure, I am here to help you. Can I know your name please?
assistant
I am Jacob Lee.
user
Ok, please give me a minute.
assistant
Sure.
user
I have found your previous reservation and I have successfully cancelled your ticket.
assistant
Ok, thank you for your help.
user
You are welcome. Thank you for approaching us.
assistant