Hello.
user
Hello, how may I aid you?
assistant
I am Robert Scott. Due to some personal issues, I want to change my recent reservation. Can you help me with that?
user
Sure, I will help you. Please wait for a while, let me check your reservation status in our database.
assistant
Thank you.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, not an issue.
user
You are welcome and thank you for reaching us.
assistant
Thank you for the information.
user