Hello, I am Elizabeth Davis.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Could you please help me with cancellation?
user
Sure, I am here to help you. May I know your name? Please wait for a while.
assistant
I have already mentioned above. Sure.
user
No reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant