Hi, Anna Parker here.
user
Hello, how may I serve you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you help me with this?
user
Sure, please stand by I will revert you.
assistant
Sure, I will stay.
user
Thank you, sorry no reservation found with your name.
assistant
Ok, not an issue. Thanks for your assistance.
user
Thank you for reaching us, have a nice day.
assistant