Hello.
user
Hello. How may I help you today?
assistant
I would like to change my existing reservation, can you help me in that?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
Can I know your name?
assistant
Sure, myself Samantha Adams.
user
Ok, wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation fond on your journey dates.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant