Hello.
user
Hello.
assistant
I am Justin Garcia.
user
What assistance that I can aid you?
assistant
Due to some emergency I need to cancel my reservation. Can you help me cancelling my reservation?
user
Sure, I am happy to help you in that ticket cancellation. Please wait for a moment.
assistant
Sure.
user
There is no reservation status found on the name that you have provided us for checking purpose.
assistant
No problem. Thank you for the information.
user
It's my pleasure and have a great day.
assistant