Hi.
user
Hello, how best can I support you today?
assistant
Owing to an emergency, my live concert got cancelled, so I want you to cancel my recent reservation.
user
Sure, please share your good name?
assistant
Sure, Larry Thompson here.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no recent reservation found with the given name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you.
assistant