Hello.
user
Hello, how may I assist you today?
assistant
Due to my health problem I want to change my reservation, can you please help me that?
user
Sure, I will help you. May I know your good name?
assistant
My name is Robert Taylor.
user
Please wait for a minute, I will revert to you with current status.
assistant
Ok.
user
There is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thanks for availing us.
assistant