Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
Sure, myself Ruth Baker.
user
Please hold on for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant