Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Ok, thank you.
user
May I know your name to proceed further?
assistant
Myself Robert Lee.
user
Ok, please wait a moment.
assistant
I will wait.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, thank you for checking.
user
Thank you for availing us.
assistant