Hello, I am Betty Carter.
user
Hello, how can I aid you?
assistant
Due to continues raining, I want to change my reservation.
user
Sure.
assistant
Can you please help me with that?
user
Please wait a moment, I will check and get back to you.
assistant
Ok.
user
We did not found any reservation on your name.
assistant
Thanks for your great information.
user
Thanks for contacting us.
assistant