Hello.
user
Hello, how may I aid you for today?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me?
user
I am glad to help you about that.
assistant
Thank you.
user
Can you please provide your name to check the active reservation status under your name?
assistant
Yes, I am Jacob Baker here.
user
I regret to say this Baker, there are no active reservations under your name to cancel.
assistant
Ok, no problem. Thank you for your help.
user
Most welcome, thank you for reaching out here.
assistant