Hello.
user
Hello. How can I aid you?
assistant
I am Gary Walker. I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our data base.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant