Hello.
user
Hello. Welcome to flight travelling agency, what help that you need from my end?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will try my best to help you out. On which name the ticket has booked previously?
assistant
Please check with the name of Patrick Wright.
user
Thanks for your information, please give me a minute to find your previous booking.
assistant
Ok.
user
Based on your request, I have checked with your name in our web portal but it has shown that there is no reservation found for this user name.
assistant
Not an issue. Thank you.
user
It's alright, thank you for approaching us. Have a great day.
assistant