Hello.
user
Hello, How can I assist you today?
assistant
I am Virginia Carter. Owing to an emergency, I want to cancel my reservation. Could you help me in the cancellation?
user
Ok, I will help you. Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Ok, Thank you.
assistant