Hi.
user
Hello, how can I assist you today?
assistant
I want to cancel my ticket, because my holiday trip with my friends planned is cancelled.
user
Sure. Let me know your name.
assistant
I am Larry Clark.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok. Thanks for your quick response.
user
Thank you.
assistant