Hello.
user
Hello, how can I help you?
assistant
Richard Walker here. I want to cancel my reservation due to my family problems, can you help me?
user
Sure, I will help you.
assistant
Please check quickly and inform me the available information.
user
Sorry, there is no reservation with your name to cancel.
assistant
Oh! That's sad, thank you for checking anyways.
user
Thank you.
assistant