Hi.
user
Hello, how may I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Jonathan Williams.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Jonathan, there is no reservation found as per your name to cancel it in your database.
assistant
Ok, no issues. Thanks for the information.
user
You are welcome.
assistant