Hello.
user
Hello. How may I assist you?
assistant
Due to sudden work, I want to alter my reservation. Can you please help me with it?
user
Sure, I am here to help you out. May I know your name please?
assistant
Dorothy Clark here.
user
Wait a moment please.
assistant
Ok.
user
Dorothy Clark, we haven't found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant