Hello.
user
Hello, how may I assist you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Pamela White here.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Thank you.
user
Thank you for reaching us.
assistant