Hello.
user
Hello,. How could I oblige you the best today?
assistant
I am a foodie and I would like attend the food festival with my family members in Phoenix, but due to hurricanes the food festival has been cancelled.So I just want to cancel my recent flight ticket. Will it be possible to cancel my recent airline reservation?
user
I am sorry for the incident that has been happened. I will help you with the cancellation process.
assistant
Thank you.
user
On which name you have reserved your ticket?
assistant
The ticket has been reserved with the name of Gregory Wilson.
user
Thanks for providing your name. Please wait for a couple of minutes, I will check the reservation list and update you?
assistant
Sure, I will be waiting for your response.
user
Thanks for waiting. Sorry, no reservation has been registered with us on your name.
assistant
Ok, no worries at all. Thank you for your great information.
user
Thank you for availing us, have a good day.
assistant