Hello.
user
Hello. What help is required from our agency?
assistant
Our agency has been booked a ticket with wrong dates. Can you please help me for changing the existing reservation?
user
Sure, I will help you.
assistant
Thank you for your response.
user
May I know your name please to check the reservation status?
assistant
Sure, my previous reservation is in the name of Jason Collins.
user
Sorry for inconvenience Jason, there is no reservation found on your name.
assistant
No problem, I will search with another agency to complete my trip.
user
Thank you for approaching us.
assistant
Thank you for your service.
user