Hi.
user
Hello, may I know your name?
assistant
Virginia Anderson here.
user
Anderson, hope you are doing well.
assistant
 I would like to spend some more days with my family, so please help me in changing my existing reservation.
user
Give me a moment to check the existing reservation.
assistant
Sure.
user
I do not find any reservation on your name in our listings.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching out here.
assistant
Most welcome.
user