Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Daniel Wilson here.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for opting us.
assistant