Hello.
user
Hello. How may I assist you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Let me know your name to check the reservation status?
assistant
Mark Martinez here.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, I have not found any reservation on your name to change.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant