Hi.
user
Hello. How can I assist you?
assistant
Due to ill health, I want to postpone my trip to some other dates. Please help me in that.
user
Ok, I will help you with that. So, can I know your name please?
assistant
Sure, my name is Amanda Thomas.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
Oh! That's ok, thank you for giving the information.
user
Most welcome.
assistant