Hello.
user
Hello, how can I support you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Katherine Nelson here.
user
Please stay online for few minutes.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing our services.
assistant