Hello.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my recent reservation as my health issues?
user
Sure, can you please provide me your name to check the reservation?
assistant
I am Andrew Davis.
user
Sorry, there is no reservation with your given name.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user