Hi.
user
Hello. How can I aid you at this moment?
assistant
I need to change my trip dates of my existing reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
I am Michael Miller.
user
Wait a moment please.
assistant
Sure.
user
Michael Miller, there is no active reservation found under your name in our database.
assistant
That's Ok, thanks for your response.
user
Thank you for contacting us.
assistant