Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
user
Sure, I am here to help you out. May I know your travelling dsaytes please? May I know your name to cancel you reservation?
assistant
Myself David Miller.
user
Wait a moment please.
assistant
Sure.
user
David Miller, we haven't found any reservation under your name in our data base.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant