Hello.
user
Hello. How can I serve you?
assistant
I want to change my existing reservation due to postpone of my trip with my friends. Can you please help me?
user
Sure, We are here to help you out.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
Sure, Samantha Davis here.
user
Give me a minute.
assistant
Ok, I will wait for your response.
user
We didn't found any reservation by this name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant