Hi. I am Ryan Taylor.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
That's Ok, thanks for checking.
user
Thank you for reaching us.
assistant