Hi.
user
Hello, how can I assist you?
assistant
My cricket match has been postponed due to heavy rains. Can you please cancel my recent reservation?
user
Sure, let me know your name, please?
assistant
I am Janet Parker.
user
Thank you, there were no reservation found under your name.
assistant
Ok, no problem. Thanks for your quick response.
user
Thank you for reaching us. Have a nice day.
assistant