Hello.
user
Hello, what can I assist you at this moment?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Yes, I will help you about it. Can you please provide your name to check the existing reservation in our database?
assistant
My name is Andrew Miller.
user
Sorry Miller, there is no reservation under your name to cancel.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Yes, might be the same reason. Most welcome. Hope you have a great day.
assistant