Hello.
user
Hello, how may I aid you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, can I have your name to proceed further?
assistant
Myself Stephen Miller.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant