Hi. I am Linda Gonzalez.
user
Hello, how may I render you today?
assistant
I want to change my existing reservation, due to rainfall my sports event has been postponed. Can you please help me?
user
Sure, Please wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Can you please provide your new journey details?
assistant
My new reservation starts  from AZ-PHX and end to TX-DFW. My planned dates are 01/16 and 01/18.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that, there is no flights are available on your mentioned details.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant