Hello,.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation, as my FIFA match got postponed.
user
Sure, please provide me your name.
assistant
Myself, Ryan Roberts.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you.
assistant