Hi.
user
Hello, how can I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you out. May I know your name please?
assistant
My name is Joshua Miller.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name to cancel.
assistant
No issues, thank you for your time.
user
Thank you for approaching us, have a nice day.
assistant