Hello.
user
Hi. How can I help you today?
assistant
I want to cancel my reservation.
user
Can you please provide me your good name for cancelling the ticket?
assistant
My name is Michael Adams.
user
Wait a minute please.
assistant
OK.
user
Thank you for waiting. Sorry to inform you that there is no reservation found under you name.
assistant
Thank you for checking.
user
Your welcome.
assistant