Hello.
user
Hello, How can I serve you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me with it?
user
Sure, Please help me with your name.
assistant
I am Jennifer Lee.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant