Hello,.
user
Hello, how may I serve you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed. Please help me in changing?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Emily Anderson.
user
Ok, please wait for a mean while.
assistant
Ok.
user
Sorry Emily, there is no reservation found as per your name to change it in your database.
assistant
Ok, no issues. Thank you.
user
You are welcome.
assistant