Hello.
user
Hello, how may I guide you today?
assistant
I am Ashley Taylor. I want to cancel my reservation due to postpone of my conference at New York.
user
Sure, we are here to help you to cancel your recent reservation.
assistant
Sure.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name and it is successfully cancelled.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant