Hello.
user
Hello, how can I help you?
assistant
I have to cancel my previous flight ticket booking that one of my friend admitted in hospital due to some problems. Can you please help me in flight ticket cancellation process?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
Oh whose name, the reservation has been made earlier?
assistant
Sure, my name is Betty Rodriguez you can check with this name.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found in your name.
assistant
No problem with that. I think it is cancelled by my manager that I have informed to him in past two days. Anyways, thank you for your help.
user
Thank you for opting us.
assistant
Welcome.
user