Hello, I am Richard Williams.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you help me with that?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Sure, take your time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! May be booking is not done properly. Thanks for your quick response.
user
Thank you for reaching us. Have a blissful day!.
assistant