Hello.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am mirthful to help you out. Please provide me your name to check the previous reservation on your name.
assistant
Sure, I have done my previous reservation with the name Raymond Taylor.
user
Sorry, there is no active reservation on your name in our database.
assistant
Oh! May be something went wrong while I was booking my ticket. Thank you anyways.
user
Thank you for reaching us.
assistant