Hello.
user
Hello.
assistant
Myself George Parker.
user
How can I help you?
assistant
As my plans to visit Oakland got postponed, can you please help me by changing the existing reservation?
user
Sure, please be on hold. There is no reservation found under your name to do modifications in that.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for choosing us.
assistant