Hi,.
user
Hello, How exactly I can serve you the best today?
assistant
I want to change my recent reservation as my joining date got postponed. Can you help me in changing?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
My name is Brenda Garcia.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant