Hello.
user
Hello.
assistant
I am Lisa Allen. I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
user
Ok, do you want to me to change the details or shall I cancel the reservation?
assistant
Please help me by changing the reservation.
user
Fine, please be on hold.
assistant
Ok.
user
Lisa, there is no reservation found active under your name to do changes in that.
assistant
No issues, thank you/.
user
Thank you so much for choosing us.
assistant