Hello.
user
Hello, how can I aid you today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
My name is Patrick Phillips.
user
Please stand by.
assistant
Sure, take your time.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant