Hello.
user
Hello, how can I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you. May I know your good name?
assistant
Thank you. I am Scott Hall.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant