Hello,.
user
Hello, how can I help you?
assistant
Owing to a emergency my boarding meeting was cancelled. I want to cancel my recent reservation. Will you be my helping hand in cancelling my ticket?
user
Sure, may I know your name please?
assistant
The ticket was reserved with my name Helen Martin.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
Ok, no problem. Thank you for your service.
user
Thanks for choosing us.
assistant