Hello.
user
Hello. How can I help you?
assistant
My name is Katherine Johnson.
user
Ok.
assistant
I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out in cancelling?
user
Sure, I am here to help you. Please wait.
assistant
Sure, I will wait for your positive response.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Not a problem, anyway thank you for the information.
user
Thank you for reaching us, have a good day.
assistant