Hi.
user
Hello. I hope you are good today, how can I help you?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Let me check is there any reservation on your name or not. So, please specify your name.
assistant
I am Gregory Johnson.
user
Please wait a while.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for contacting us, I hope you have liked our service.
assistant