Hello. George Taylor here.
user
Hello, this is flight booking agency. How may I help you?
assistant
Due to sudden change in my planned location, I would like to change my reservation. Can you do this for me?
user
Sure, I will help you with the change of flight reservation.
assistant
Thank you.
user
Wait for a minute please.
assistant
Sure, take your time.
user
Thanks for waiting patiently. But I regret to inform you that that there is no flight reservation on your name.
assistant
Oh! I think something went wrong on that situation. Anyway, thank you for the information.
user
Ok, thanks for reaching us.
assistant
Welcome.
user