Hello. I am Melissa Taylor.
user
Hello, how may I assist you now?
assistant
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Could you help me in cancelling my recent reservation?
user
Sure, I will help you with cancellation. Please hold for a moment, while I search for the reservation.
assistant
Ok.
user
Thank you, I did not find reservation on your name in your system data.
assistant
Ok, no issues. Thanks for your service.
user