Hi.
user
Hello. How can I assist you today?
assistant
I need to cancel my ticket due to my health issue, can you help me?
user
Sure, I will help you with that. Please mention your name for checking the reservation status.
assistant
I am Andrew Barker.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok. Thank you.
user
Welcome, have a great day.
assistant