Hello.
user
Hello. How could I support you today at this moment?
assistant
Can you please assist me to change my reservation dates as my meeting was postponed?
user
Can I know your good name please?
assistant
I have reserved flight ticket on the name of Jacob Hernandez.
user
Please wait a moment, I will check your reservation and get back to you.
assistant
Ok.
user
We did not find any active reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant