Hello.
user
Hello, how may I help you today?
assistant
Due to my health conditions, I want to change my recent reservation.Can you help me with that?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Shirley Turner here.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Turner, there is no active reservation found as per your name to change it.
assistant
No problem, Thanks for the information.
user
You are welcome.
assistant