Hi.
user
Hello, how may I help you?
assistant
I need to change my reservation as my orientation day program got postponed. Can you help me?
user
Sure, please share your good name?
assistant
I am Ryan Wilson.
user
Please wait for a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok fine, thanks for checking.
user
Thank you for choosing us.
assistant