Hello.
user
Hello.
assistant
Myself Matthew Evans.
user
How can I help you at this moment?
assistant
I need to cancel my recent reservation due to my scheduled examination dates has been postponed, will you help me with that?
user
I am very glad to help you.
assistant
Thank you for accepting my request.
user
There is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant