Hello.
user
Hello. How can I aid you today?
assistant
Can you amend my existing reservation?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
I am Patrick Robinson.
user
I found a reservation on your name, may I know your new airport codes please?
assistant
Search for the flights from PHL to IAH.
user
Ok, can you please mention your travelling dates?
assistant
I am planning to start on Apr 3rd and return back on Apr 5th.
user
Ok, hold on for a moment. Let me check.
assistant
I prefer to travel in direct flight.
user
Sorry Patrick Robinson, there are no flights available on your requested dates.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant