Hello.
user
Hello, how can I guide you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you. Can I have your name please?
assistant
My reservation was done under the name Timothy Lopez.
user
Thanks for your name, please wait.
assistant
Sure, take your time.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant