Hello.
user
Hello, how can I help you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, I am here to help you. May I know your good name please?
assistant
Jacob Taylor here.
user
Sorry to inform that, there is no reservation found on you given name.
assistant
No problem, Thanks for the information.
user
Thanks for reaching us, have a nice day.
assistant