Hello.
user
Hello. How may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to assist you. Please tell me your name.
assistant
My name is Patricia Lopez.
user
Thank you. Please be on hold for a while.
assistant
Sure, I will wait for your information.
user
Sorry, no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
You are most welcome.
assistant