Hi.
user
Hello, is there any help looking from my side?
assistant
Owing for an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I am happy to help you. Please provide your name for finding the ticket.
assistant
Paul Clark here.
user
Sorry Paul, there is no reservation found on your name. I think the ticket is not yet confirmed, hope you can understand that.
assistant
It's ok. Thank you for checking.
user
Have a nice day, thank you for reaching us.
assistant