Hello.
user
Hello.
assistant
Myself Robert Baker.
user
Robert Baker, how may I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
I am glad you have contacted us. I will help you.
assistant
Thank you for accepting my request.
user
Please allow me a minute to check with your reservation details.
assistant
Ok, I will wait for your response.
user
Robert Baker, I am sorry to say that there is no booking done on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant