Hello.
user
Hello. How can I assist you?
assistant
I want to change my reservation. Can you please help me out?
user
Ok, sure I am here to help you. Can you please tell me your name?
assistant
Sure, my name is Jerry Smith.
user
Sorry, no reservation found on your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant