Hello.
user
Hello.
assistant
Jeffrey Hernandez here.
user
How can I help you today?
assistant
Owing an emergency, I want to cancel my reservation, can you help me for that?
user
Sure, I am glad to help you to cancel your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant