Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Nancy Edwards here.
user
Ok, please wait a moment.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us. Hope to serve you again.
assistant