Hi.
user
Hello,. How can I oblige you today?
assistant
I have a plan to explore the Global Culture, but due to heavy rains, I dropped to go. So, please cancel my ticket.
user
Sure, we are here to help you. Let me know your name for further checking.
assistant
Sure. I am Donna Green.
user
Thanks for sharing your name.
assistant
Ok.
user
We have found a reservation with your name, Shall I proceed for cancellation?
assistant
Yes, you can go ahead with cancellation.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant