Hi.
user
Hello.
assistant
Jacob Robinson here.
user
How can I assist you?
assistant
I want to change my reservation as my trip is postponed, can you please do that for me?
user
Sure Jacob, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thanks for approaching us.
assistant