Hello.
user
Hello.
assistant
Myself Paul Smith.
user
Paul, how may I assist you today?
assistant
Due to an emergency I would like to cancel my reservation, could you please help me out?
user
Sure Paul. Paul, in my database I did not found any reservations with your name.
assistant
It's ok. Thank you for the help.
user
It's my pleasure Paul. Have a good day.
assistant