Hello, I am Stephanie Lee.
user
Hello, what kind of support are you expecting from us?
assistant
I have some personal matters that's need fixing, so I need to change an existing reservation. Can you please help me in that?
user
Sure, we can help with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, That's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant