Hi.
user
Hello. How can I aid you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
I am here to help you. Meanwhile may I know your name?
assistant
Amanda Turner here.
user
Ok, please wait for a while I will check and let you know about your reservation status.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. I have found your reservation, Shall I proceed with cancelling your reservation?
assistant
Ok, proceed please. Thanks for your information.
user
Ok, your ticket is cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant