Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, May I know your name?
assistant
My name is Alexander Young here.
user
Ok, Please wait a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you.
assistant