Hello.
user
Hello. How can I respond to your request?
assistant
I want to cancel my reservation due to heavy snowfall at my destination place, so please help me to cancel.
user
Sure, please provide your good name to check the reservation?
assistant
Sure, my name is Alexander Mitchell.
user
Sure, please wait for a moment, I will check and make it cancel.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the name, Alexander Mitchell.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant