Hello.
user
Hello, how may I aid you?
assistant
Due to some urgent client meeting, I am willing to cancel my reservation. Can you please help me for this?
user
Sure, I am glad to help you. May I know your name?
assistant
Myself Charles Allen.
user
Please give me a moment to check your ticket status.
assistant
Sure, I will wait for your kind response.
user
I found your reservation and cancelled it.
assistant
Thank you very much for cancelling the reservation.
user
Thank you for reaching us Charles Allen.
assistant