Hi.
user
Hello. How can I help you?
assistant
I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Sure, please share your name.
assistant
I am Rebecca Young.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled as per your request.
assistant
Thanks for your service.
user
Thank you for reaching us, have a good day.
assistant