Hello.
user
Hello. How can I help you now?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you with that. May I know your name please?
assistant
My previous reservation has done with the name Laura Jackson.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for providing information.
user
You are welcome.
assistant