Hello.
user
Hello, how may I help you?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, I will help you. May I know your name?
assistant
Sharon Smith here.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure, I will wait.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok. Thank you.
user
You are most welcome.
assistant