Hello. I am Margaret Martin.
user
Hello, how can I help you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help em with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a second. I will check the update.
assistant
Sure.
user
Sorry, there is no reservation found under your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant