Hello.
user
Hello. How can I help you?
assistant
My name is Laura Gonzalez. I want to go for a business meeting which is in IAD. So, I would like to travel from EWR to IAD.
user
Can you please provide your trip dates?
assistant
Sorry, I want to change my reservation.
user
It's ok, please wait a moment. I will inform you.
assistant
Sure.
user
No reservation found on your name Laura Gonzalez.
assistant
Oh! It's ok, no problem.
user
Thank you for contacting us.
assistant
You are welcome.
user