Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you. Please wait for a moment.
assistant
Please check the reservation with the name of Nicole Baker.
user
May I know your name? Ok, Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation existing on your name.
assistant
Not an issue. Thank you.
user
You are welcome, have a nice day.
assistant