Hello.
user
Hello, how can I help you?
assistant
Can you please cancel my recent reservation?
user
Sure, may i know your name please?
assistant
Sure, my name is Debra Hill.
user
please be on hold.
assistant
Ok.
user
There is no reservation found under your name to cancel it.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant