Hello.
user
Hello. How can I assist you today?
assistant
Can you help me with making few changes in my existing reservation I made a week ago?
user
Sure, may I know your name to check for the previous reservation in our data base?
assistant
Myself Virginia Collins.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure.
user
I appreciate your patience. Virginia, there is no reservation found under your name.
assistant
Oh! that's sad, anyways thank you for checking.
user
You are welcome. Thank you for contacting us.
assistant
Thank you for quick response.
user
You are welcome.
assistant