Hello.
user
Hello. How may I guide you at this moment?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
Could you please mention your name?
assistant
Sure, my name is Robert Wilson.
user
Give me a moment.
assistant
Ok.
user
Sorry, there is no reservation obatined on your name based on my search in our data base.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are most welcome and thank you for consulting our agency.
assistant