Hello.
user
Hello.
assistant
I am Rachel Jones.
user
Rachel Jones, How can I be your helping hand today?
assistant
 I would like to cancel my booking but while cancelling, I need to enter OTP but the mobile which I mentioned while booking was expired two months back. What to do now? Could you please assist me in doing that?
user
Sure, I will help you in cancelling your ticket.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry Rachel Jones, there is no active reservation on your name to cancel it.
assistant
No problem, thank you for your information.
user
Thanks for approaching us.
assistant