Hi.
user
Hello. How may I assist you?
assistant
I am Melissa Green, can you help me for cancelling my recent reservation?
user
Sure, please wait a moment Green.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
Oh! It's ok, thank you for your services.
user
Welcome, have a nice day.
assistant