Hello.
user
Hello. How may I assist you?
assistant
Our area got effected with severe cyclone. I can't travel to New York. Can you please cancel my reservation?
user
Sure, I will help you. May I know your name please to check the reservation status?
assistant
Please check with the name Stephen Adams.
user
Adams, no reservation has been found on your name.
assistant
Its ok, thank you for the information.
user
Thank you for using our service.
assistant