Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation due to sudden change in my plan, can you assist me?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Jonathan Brown.
user
Please allow me a moment.
assistant
Sure.
user
Jonathan Brown, I found a cancel an active reservation on your name and I cancelled it.
assistant
Thank you.
user
Jonathan Brown, thank you for reaching us.
assistant