Hello.
user
Hello, how may I benefit you?
assistant
I am Amy Harris. I want to change an existing reservation due to postponed of my exams. Can you please help me with it?
user
Sure, let me check the data base revert you.
assistant
OK.
user
There is no reservation found by the name you mentioned above.
assistant
OK, no problem. Thanks for your information.
user
Thank you for opting us.
assistant