Hello, I am Kenneth Robinson.
user
Hello, how may I be of your service?
assistant
As my family get together got postponed I want to change my existing reservation, can you help me with it?
user
Sure. Let me check the status and revert you.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Thank you for the response.
user
Thank you for availing with us.
assistant