Hello.
user
Hello. How may I serve you the best today at this moment?
assistant
Due to health issues, I need to change my recent reservation. Please help me with that.
user
Sure, I will help you with that.
assistant
Thank you.
user
On which name your previous ticket has been reserved?
assistant
I am Brenda Martinez.
user
Please give me a moment, I will check and get back to you.
assistant
Ok.
user
Unfortunately there is no reservation found with your provided name in our data base.
assistant
No problem, thanks for your information.
user
Thank you for connecting with us.
assistant