Hi.
user
Hello.
assistant
Can you help me to cancel my recent reservation?
user
Sure, I am here to assist you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Sure, my name is Donna Martinez.
user
Donna Martinez, no reservation has been found on your name in our records.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant