Hello.
user
Hello, how can I guide you for today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
I will help you with that.
assistant
Thnak you.
user
May I know your name?
assistant
I am Larry King.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant