Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
May I know your name to proceed for booking?
assistant
Sure, my name is Brandon Edwards here.
user
No reservation found as per your preferences at the moment in our database.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for choosing us.
assistant