Hello, I am Frank Allen.
user
Hello, how may I help you?
assistant
Due to some emergency, I would like to cancel my recent reservation.
user
May I know the respected name on which ticket has been booked?
assistant
Ticket was booked on the name Frank Allen.
user
Please give me a while, I will check your reservation status.
assistant
Ok.
user
Sorry, there is no ticket found on your name.
assistant
That's ok, thank you.
user
Welcome, thank you for reaching us.
assistant