Hello.
user
Hello, how may I assist you?
assistant
Myself Brain Gonzalez. For some issues I want to change my reservation, can you please help me?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok. Thank you for the information.
user
Thank you for contacting us.
assistant