Hi.
user
Hello, how can I help you today?
assistant
Please help me in changing my recent reservation.
user
Sure, can I have your name please?
assistant
Justin Jackson here.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant