Hi,.
user
Hello, how can I assist you now?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your good name?
assistant
I am William Mitchell.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, thanks for the information.
user
Thank you for visiting us, have a nice day ahead.
assistant