Hello.
user
Hello. What assistance do you need from us?
assistant
Actually my Hockey competition is cancelled so that I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to  help you with that. May I know your name please?
assistant
Sure, I am Samuel Martinez.
user
I have found your reservation and it has successfully cancelled, thank you for reaching us.
assistant
Thank you for spending your valuable time.
user
Welcome.
assistant