Hello.
user
Hello.
assistant
I am Emma Davis.
user
Emma, how can I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant