Hello.
user
Hello. How can I assist you?
assistant
I have made an earlier reservation to attend for a seminar at my university, due to some issues seminar has been postponed. Can you please assist me to change it?
user
Ok, I will help you with that.
assistant
Thank you.
user
Ok, may I know your name?
assistant
Sure, my name is Ashley Thomas.
user
Ok, thank you for waiting. Sorry, there is no reservation been found to change it.
assistant
That's Ok, thanks for your service.
user
Ok, thank you for choosing our agency.
assistant