Hello. Angela Baker here.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as my exams cancelled, can you please help me with that?
user
Sure, wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant