Hello.
user
Hello. How could I aid you today?
assistant
Can you help me in changing my existing reservation has my exams got postponed?
user
On which name your previous ticket has been reserved?
assistant
I am Jason Robinson.
user
Just hold on, let me check your reservation and get back to you.
assistant
Sure.
user
Unfortunately there is no reservation found with your given name in our records.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for communicating with us.
assistant