Hello.
user
Hello. How may I serve you today?
assistant
I am Patrick Hernandez. I would like to cancel my recent flight ticket, due to some personal problem I am not able to attend meeting which was going to be held in New York. Will you please help me?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Sorry Patrick Hernandez, there is no active reservation on your name.
assistant
Ok, not an issue.
user
Thank you.
assistant
Thank you for your information.
user