Hello. I am Nancy Jones.
user
Hello, How can I abet you now?
assistant
I want to cancel my reservation due to some emergency work. Can you help me with that?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
Thanks for waiting. There is no active reservation found under your name, to cancel it.
assistant
Ok, No problem. Thank you.
user
Thanks for approaching us.
assistant