Hello.
user
Hello.
assistant
Dennis Green here.
user
How may I assist you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
There is no reservation found on your name.
assistant
It's ok, thank you for the help.
user
Ok, thanks for contacting us.
assistant