Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name please?
assistant
My name is William Mitchell.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us with a query.
assistant
You are welcome.
user