Hello.
user
Hello, how can I help you today?
assistant
I am Nancy Allen. Can you aid me in doing some modifications in my existing reservation?
user
Sure, I am glad to help you. Please be on hold.
assistant
Sure, I will wait for your information.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant