Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
May I know your name?
assistant
Sure, my name is Sarah Anderson.
user
Ok, please wait.
assistant
Ok, take your time.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
It's ok, thank you for the information.
user
Welcome Sarah Anderson.
assistant