Hi.
user
Hello. What can I do for you today?
assistant
Can you please help me to change my recent reservation?
user
May I know your good name please?
assistant
My name is Nicole Taylor.
user
Ok, please wait for few minutes.
assistant
Sure, take your time.
user
There is no existing reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant