Hi.
user
Hello, do you need any help from us?
assistant
Can you please help me in changing my recent reservation?
user
Sure, could I have your name please?
assistant
Myself Nicholas Lewis.
user
Ok, please allow me a moment.
assistant
I will wait.
user
Sorry, there is no reservation with your name in our portal to cancel further. And to make changes.
assistant
Ok, thanks for your information.
user
You are welcome, have a great day.
assistant