Hi.
user
Hello. How may I help you?
assistant
Can you help me to cancel my reservation I had did recently a week ago?
user
Sure, may I know your name?
assistant
Ok, please check for the name Kimberly Wright.
user
Thank you. Please wait for a while.
assistant
Ok, please take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That is ok, thank you for assisting me.
user
You are welcome and thank you for choosing us.
assistant