Hi.
user
Hello. What help you are expecting from our travel agency?
assistant
I have to cancel my flight ticket booking that there is a music concert for me in that date, can you please help me?
user
Sure, I can help you in cancelling the ticket. Will you please tell me your full name?
assistant
My name is Nicole Wright.
user
Ok, please give me a moment.
assistant
Sure.
user
I am happy to tell you that, I have found your ticket reservation and successfully cancelled your ticket.
assistant
Ok, thank you for cancelling my flight ticket booking.
user
You are most welcome. Thank you for choosing us.
assistant
Welcome.
user