Hi, I am Donna Martin.
user
Hello, how can I serve you today?
assistant
Me and my friends have planned to go for a trip in Detroit, due to bad weather conditions the trip got postponed. Can you help me to change my reservation to other dates?
user
Sure, I will assist you gladly. Let me check your reservation status.
assistant
Sure.
user
Sorry, there was no reservation on your name.
assistant
No problem, thanks for your support.
user
Thanks for opting us.
assistant