Hello.
user
Hello, how may I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you help me for cancel my reservation?
user
Sure, May I know your name to check the reservation for cancelling?
assistant
I am Margaret Jackson.
user
We do not found the reservation with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant