Hi.
user
Hello, how best can I guide you today?
assistant
Michelle Phillips here. Can you cancel my flight ticket reservation? As I have postponed my holiday trip to New York.
user
Sure, please share your good name.
assistant
I am Michelle Phillips.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Not a problem. Thank you.
user
Thank you.
assistant