Hello.
user
Hello. How can I aid you?
assistant
My name is Larry Wilson. I need to cancel my existing reservation, as my trip with my friends got cancelled. Could you please help me out?
user
Sure, please allow me a moment to check for your previous reservation status.
assistant
Thank you for accepting my request.
user
Thank you for waiting.
assistant
Ok.
user
Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant