Hello.
user
Hello, how may I help you today?
assistant
I am Emily Campbell. I would like to cancel my recent reservation, due to heavy rainfall at my place. Can you please help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Sorry Emily, there is no reservation found as per your name to cancel it.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user