Hi.
user
Hello, how can I assist you?
assistant
I am Betty Campbell, want to cancel my ticket, because my board meeting with clients got cancelled.
user
Sure, I am glad to help you.
assistant
Ok.
user
Give me a moment to check your details and I will let you know the status.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found under your name to cancel.
assistant
Ok. Thanks for sharing the status of reservation.
user
Thank you for reaching us.
assistant