Hello.
user
Hello, how can I assist you for the day?
assistant
I am Brian Hernandez.
user
Ok.
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry, no reservation found with your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for opting us.
assistant