Hi.
user
Hello, how can I assist you for today?
assistant
I am Jacob Lewis. Can you help me in cancelling my recent reservation?
user
Sure, I will help you with that Jacob Lewis.
assistant
Thank you.
user
I regret to say this Jacob Lewis, there is no active reservation with your name to cancel your reservation.
assistant
Ok, Not an issue. Thank you.
user
You are welcome, thank you for reaching us.
assistant