Hi,.
user
Hello,.
assistant
I am Sarah Clark.
user
How may I aid you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, no issues. Thanks for your kind assistance.
user
Thank you for reaching us.
assistant