Hello.
user
Hello.
assistant
My name is Ronald Campbell.
user
How may I assist you now?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok.
user
Thank you for reaching us, have a great day.
assistant
Thank you.
user