Hello.
user
Hello. Do you need any immediate assistance from our booking agency?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I feel euphoric to help you with flight ticket cancellation.
assistant
Thank you.
user
On whose name you have reserved the previous flight ticket?
assistant
Kevin Campbell here.
user
Let me check with your information in our data base, please wait for a moment.
assistant
Ok.
user
Thank you for your patience, there is no reservation found for the user name in our data base to help you in cancellation.
assistant
No problem, Thanks for the information.
user
You are most welcome and thank you for consulting our agency to your help.
assistant