Hello.
user
Hello, how may I provide assistance for you?
assistant
Due to weather condition my business trip has been cancelled. Can you please help me for cancelling the recent reservation?
user
Sure, may I know your name to check the details of your reservation?
assistant
Sure, my name is Ronald Collins.
user
Sorry Collins, I did not found any reservation on your name.
assistant
Ok, no problem.
user
Thank you for choosing us. Have a nice day.
assistant
Thank you for your information.
user