Hello.
user
Hello. How can I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Michael Jackson.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant