Hi.
user
Hello. How can I assist you?
assistant
Please help me with cancelling my reservation.
user
Sure. May I know your good name?
assistant
I am Sarah Rodriguez.
user
Give me a minute.
assistant
Ok.
user
Thanks for giving your precious time. We found a reservation on your name.
assistant
Fine, thanks for the information.
user
Shall I cancel it?
assistant
You can proceed it for cancelling.
user
Your  reservation has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant