Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, my name is Shirley Turner.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thanks for approaching us.
assistant