Hello.
user
Hello.
assistant
I am Alexander Gonzalez.
user
How may I assist you?
assistant
I need to change my reservation, can you help me out please?
user
Sure, I will aid you with the reservation amending. Please wait a moment.
assistant
Thank you and take your own time to check the reservation details.
user
The reservation has been found, may I know your journey airport codes you want your flight to be booked?
assistant
Sure, my new planned airport codes are from PHL to MCO.
user
Ok, please let me know your travel dates too. So I can check the flights availability?
assistant
My preferable travel dates are from 06/14 till 06/16.
user
There is a flight available with 1 connection limit and the airfare is 100. Is these data ok for you?
assistant
Oh! I need a direct flight to fly, can you check with it please.
user
Yes, I will try to book a direct flight please wait.
assistant
That's ok, no problem. Thank you for your information.
user
Sorry Gonzalez, there is no direct flight available at those routes. Thank you for choosing our agency.
assistant