Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to heavy rains. Can you help me for this one?
user
Sure, may I know your name?
assistant
Sure. Jennifer Green here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant