Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation. Can you help me with that?
user
Sure, I am here to help you. May I know your good name to proceed further?
assistant
Amy Thompson here.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
OK.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
That's ok, no problem. Thank you for helping me.
user
Thank you for choosing us.
assistant