Hello,.
user
Hello, how may I render you?
assistant
I am Anthony Lewis. I just want to cancel my reservation, my football tournament has been rescheduled for future dates. Can you please help me with cancellation?
user
Sure, Please wait a minute.
assistant
Ok.
user
Thank you for waiting, no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your response.
user
Thank you for opting us.
assistant