Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
assistant
Sure, myself Barbara Roberts.
user
Sorry Barbara Roberts, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant