Hi.
user
Hello. How can I serve you?
assistant
I am Nicholas Martinez, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, We are here to help you.
assistant
Thanks.
user
Please wait a while.
assistant
Sure, take your time.
user
Thanks for being waiting.
assistant
Ok.
user
 I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
It's ok, thank you for your help.
user
Than you for approaching us.
assistant