Hello, I am Nicole Jones.
user
Hello, how can I help you?
assistant
Due, to vacation, I want to change my existing reservation.
user
Ok, please wait for a moment while I check for the reservation.
assistant
Sure.
user
Thanks for waiting, sorry there is no any reservation found on your name.
assistant
Not a problem. Thank you, for the information.
user
Thank you for connecting with us.
assistant