Hello.
user
Hello, how may I assist you?
assistant
My music concert has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name?
assistant
I'm Joseph Hernandez.
user
Sorry, reservation not found on Joseph Hernandez.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user