Hello.
user
Hello, how can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, can you please provide your name to check your reservation details in our database?
assistant
I am Katherine Roberts.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant