Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, May I know your name to cancel?
assistant
Jonathan Hill.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you.
assistant