Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, I am here to help you. May I know your good name?
assistant
Kimberly Carter.
user
Please wait.
assistant
Sure.
user
I regret to inform you that there is no reservation found on your given name.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant