Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, let me know your name?
assistant
The ticket is under the name Kimberly Adams.
user
Give me a moment.
assistant
Sure.
user
Kimberly Adams. I regret to inform that there is no reservation by your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant