Hi. Jacob Jones here.
user
Hello, how may I help you?
assistant
Due to heavy rain at Washington, I just want to change my existing reservation. Help me with that.
user
Sure, I will help you. Please give me a moment to check.
assistant
Ok.
user
Thank you for waiting.
assistant
Welcome.
user
Sorry, there is no reservation on your name.
assistant
Ok, no problem.
user
Sorry for inconvenience, have a nice day.
assistant
Thank you.
user
Welcome.
assistant