Hello.
user
Hello, how can I support you today?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.
user
Sure, may I know your name?
assistant
My name is Cynthia Hill.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant