Hello.
user
Hello, how may I assist you?
assistant
My name is Sarah Miller. I would like to cancel my reservation, could you help me out?
user
Sure. Please hold on for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation existing on your name.
assistant
That's ok. Thank you, have a good day.
user
Welcome. Thank you for reaching us.
assistant