Hello.
user
Hello, May I know what kind of service you are looking for?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please?
assistant
My reservation was done under the name Raymond Edwards.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your mentioned name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks reaching us, wish you a great day.
assistant