Hi. I am Kathleen Green.
user
Hello, how may I help you today?
assistant
I just want to cancel my recent reservation, can you please help me in cancellation?
user
Sure, may I know your good name to proceed further?
assistant
I already mentioned above.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant