Hi. I am Kevin Edwards.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to cancellation of my trip. Can you help me?
user
Sure, please wait a minute.
assistant
Ok.
user
Thanks for waiting. Sorry, to say that there is no reservation found on your name.
assistant
No issue. Thank you for the information.
user
Thank you for reaching us.
assistant