Hello,.
user
Hello.
assistant
I am Jacob Mitchell.
user
How may I aid you today?
assistant
I made a earlier reservation to go for a trip with my friends, but I met with an small accident I can't go for a  trip.
user
Ok.
assistant
Can you please cancel my recent reservation?
user
Sure. Please, wait for a while.
assistant
Sure.
user
Thank you for waiting. I could not find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant