Hi.
user
Hello.
assistant
I would like to change my flight reservation as I met with an accident, can you please help me?
user
May I know your name?
assistant
My name is Nancy Baker.
user
Sure, please wait a minute.
assistant
Sure.
user
We have found your reservation. Can I know your airport codes?
assistant
Sure, I would like to travel from LAX to DEN.
user
Please provide your trip dates.
assistant
I want to depart on Jan 4th and return back on Jan 6th.
user
Ok, please wait a minute.
assistant
I prefer for an business class.
user
Sorry, there is no flight available.
assistant
Sad to hear that, thank you for checking.
user
Most welcome.
assistant