Hello.
user
Hello, how may I help you?
assistant
Can you please help me with changing my previous booking?
user
Sure, may I know your name please?
assistant
My name is Lisa Roberts.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for opting us.
assistant
Most welcome.
user