Hi. I am Donald Jackson.
user
Hello, how may I aid you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thanks for your information.
user
Thank you for choosing us.
assistant