Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation, can you please help me out?
user
Sure, I am mirthful to help you with that reservation change. May I know your name please?
assistant
Myself Barbara Jones.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
assistant
That's ok, thank you for searching my details.
user
Most welcome, thank you for reaching us.
assistant