Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
user
Sure, can I know your name please?
assistant
Sure, my name is Laura King.
user
I have cancelled your reservation which on the name Laura.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant