Hello.
user
Hello. Good evening. How may I assist you?
assistant
I need to cancel my reservation, due to the health problems.
user
I'm sorry to hear that. May I know your name please to proceed further?
assistant
Christine Collins here.
user
Collins, there are no active reservations found with your details.
assistant
That's fine, no problem.
user
Thank you for approaching us.
assistant
Thank you for your support.
user