Hello. I am Stephanie Allen.
user
Hello, how can I guide you for today?
assistant
I need to cancel my recent reservation due to postpone of my volleyball tournament on 08/12. Could you please help me in doing that?
user
Please give a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant