Hello.
user
Hello. How may I assist you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, can you help me with your name to check your details?
assistant
Sure, my name is Sarah Turner.
user
Sorry, no reservation found on your name.
assistant
No problem, I will search another way to complete my trip.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user