Hi.
user
Hello. How can I assist you?
assistant
Can you please help me with cancelling my reservation due to bad weather condition?
user
Sure, I will help you with that. Please mention your good name please.
assistant
Gregory Lee is my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Lee, I found your reservation under your name and cancelled it successfully.
assistant
Thank you for cancelling my ticket.
user
Thank you for reaching us.
assistant