Hi.
user
Hello. How can I assist you today?
assistant
I am Richard Lopez, can you help me to cancel my reservation? Please check my details in my records.
user
Sure, please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
That is fine, not an issue.
user
Welcome, have a great day.
assistant
Thank you for your help.
user
Welcome.
assistant