Hi.
user
Hello. How may I help you at this minute?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Ok, I am here to help you with that. May I know your good name?
assistant
Check under the name Ashley Martinez.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant