Hello. I am Catherine Hall.
user
Hello Catherine, how may I help you?
assistant
Actually, I want to cancel my recent reservation.Due to some health problems. Can you help me out?
user
Oh!. Sure, I can help you. Just wait a minute, I will check your details.
assistant
Sure.
user
Thanks for waiting Catherine, sorry to inform you because there is no reservation found with your name.
assistant
That's fine. Thank you for your help.
user
My pleasure.
assistant