Hello.
user
Hello, how can I help you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, may I know your good name please?
assistant
Myself Dorothy Robinson.
user
Ok, give me a minute.
assistant
Ok.
user
We didn't found any reservation according to your name.
assistant
Ok, no problem. Thank you so much for your service.
user
Thank you for availing us.
assistant