Hello.
user
Hello. How may I help you today?
assistant
Due to an emergency meeting back home I would like to cancel my recent reservation.
user
Sure, can you please mention your name for checking with your details.
assistant
My name is Ashley Hernandez.
user
Please wait a moment, let me check with your details in our database.
assistant
Sure, tale your time.
user
Found your reservation and I have successfully cancelled your ticket.
assistant
Thank you for the help.
user
Thank you for reaching our service.
assistant