Hi.
user
Hello.
assistant
I am Michael Evans.
user
How can I assist you?
assistant
I am planning to change my reservation, can you help in that?
user
Ok, I will help you with that. Ok, thank you for waiting. There are no reservation been found on your name in our records.
assistant
That's ok.thank you for your help.
user
Thank you for connecting with our agency.
assistant