Hello.
user
Hello.
assistant
I want to cancel my recent reservation because of some personal work. Can you please help me out?
user
Sure, I am here to help you. Can you please let me know your name?
assistant
Thank you, my name is Laura Thompson.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant