Hello.
user
Hello. Can you please tell me how can I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Ok, may I know your name?
assistant
My reservation was done under the name Donna Wright.
user
Sorry, no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant