Hello.
user
Hello.
assistant
Jeffrey Collins here.
user
How can I help you at this moment?
assistant
Due to sudden health issue. I am not able to travel in a flight on those date. Can you please help me out with that? Please cancel my reservation.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Jeffrey Collins.
assistant
Oh! I think the ticket was not booked due to server issue. Thank you for the information.
user
You are welcome.
assistant