Hello, I am Paul Parker.
user
Hello, how may I help you?
assistant
Due to heavy rainfall my conference was cancelled. Would it be possible to cancel my recent reservation?
user
Sure, please wait a minute I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant