Hi.
user
Hello, how can I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, please provide me your name to check the current status of your reservation.
assistant
I am Ronald Jones.
user
Please give me a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
No issue. Thank you for your information.
user
Thanks for choosing us.
assistant