Hello.
user
Hello,.
assistant
I am Kimberly Martin.
user
How can I aid you today?
assistant
I want to cancel my recent reservation due to bad weather condition, so please cancel my reservation.
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for being patience, there is no reservation found with your specified name.
assistant
Ok, no problem. Thank you.
user
Thanks for contacting us, hope to serve you again.
assistant