Hello.
user
Hello. How can I help you?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will help you. May I know your name?
assistant
Jonathan Green here.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant