Hello.
user
Hello.
assistant
I am Ronald Parker.
user
Ronald Parker, how may I assist you with today?
assistant
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Sure, I will help you.
assistant
Thank you.
user
I am sorry to inform you that there is no ticket booked on your name.
assistant
Ok, no problem.
user
Thank you for reaching us. Have a great time.
assistant
Thanks for your information.
user