Hello.
user
Hello,. How can I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby.
user
Ok.
assistant
So I need to cancel my recent reservation, can you please help me in that?
user
Sure, I will help you with cancellation. To cancel your ticket, we need to know your name. Can you provide it?
assistant
Elizabeth Jackson is my name.
user
Thanks for the details, please wait.
assistant
Sure.
user
Thanks for the time. Sorry Elizabeth, there is no active reservation found on your name to cancel your ticket.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for visiting us.
assistant