Hi. I am Dennis Turner.
user
Hello, how may I support you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
user
Sure, please give me a minute.
assistant
Ok.
user
There is no reservation done with your name.
assistant
That's ok. Thank you for the response.
user
Thanks for availing us.
assistant