Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, please share your good name?
assistant
Nicholas Lee here.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant