Hi.
user
Hello, how can I help you?
assistant
I am Emma Scott. As I am a Journalist, my press conference got postponed, so I need to change my recent reservation. Can you help me?
user
Please wait a while..
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
No problem, thank you for your time.
user
Thank you for opting us.
assistant