Hello.
user
Hello, how may I oblige you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my business meeting. Can you help me with booking?
user
Sure, I will help you with that.
assistant
Sorry, can you help me in cancellation?
user
Can I have your name please to check the status of your reservation?
assistant
Sure, I am Jacob Robinson.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant