Hello.
user
Hello, how can I guide you for today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
May I know your name please?
assistant
My reservation was done under the name Margaret Robinson.
user
There is no reservation on your name in our database.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant