Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my source point. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Williams Hall.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for reaching us.
assistant
Thank you for your information.
user