Hi, I am Daniel Garcia.
user
Hello, how may I support you today?
assistant
As my plan to visit my grand parents house but due to bad weather conditions I need to cancel my recent reservation, can you help me with this?
user
Sure. Give me sometime.
assistant
Sure.
user
Thank you for being patient. We found no reservation matching with your name.
assistant
That's ok, thanks for your information.
user
Thank you for consulting us.
assistant