Hello.
user
Hello, How can I assist you?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, May I know your name?
assistant
My name is Joseph Campbell.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, No reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant