Hello, I am Anna Rodriguez.
user
Hello, how may I help you today?
assistant
As my plan to meet my grand parents at Washington but due to bad weather conditions I need to cancel it. Can you help me with this?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found by your name.
assistant
That's ok. Thanks for your information.3.
user
Thank you for picking us.
assistant