Hello.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation as I have done it for a small event in Denver but all of sudden I have received a call from my home town about some health issue for my mother. So, can you assist me with that?
user
Sure, let me check the reservation list and revert you. May I know your name to check?
assistant
Sure, go ahead with the checking and my name is Ashley Wright.
user
Ok, please wait.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we could not find any reservation by the name you provided.
assistant
Oh! It's ok it might be problem with the technical issue with my server. Anyways thank you for the information.
user
Thank you for consulting us.
assistant