Hello.
user
Hello.
assistant
My name is James Smith.
user
How may I help you? Nice to meet you James.
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with the cancellation of flight reservation. Please wait.
assistant
Thank you.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Sure, I will wait for your response.
user
There is no flight reservation on your name to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant