Hello.
user
Hello, how may I be at your service?
assistant
I just want to cancel my reservation as I am not feeling well to travel, so please help me in this.
user
I can certainly help you out with it.
assistant
Thank you.
user
May I know your name to check the current status and revert you?
assistant
Sure, my name is Jessica Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
There is no reservation found by the name you provided.
assistant
No problem, thanks for your support.
user
Thank you for reaching us.
assistant