Hello.
user
Hello, how may I help you?
assistant
I am Kathleen Roberts. I need to book a direct flight from JFK to OAK to meet my mother on her birthday. Could you please help you in doing that?
user
Sure, may I know your travelling dates?
assistant
My travelling dates are 08/25 and return on 08/27.
user
Please wait for a minute.
assistant
Sure.
user
Unfortunately there is no flight found matching with your requirements.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant