Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, myself Paul Roberts.
user
Ok, please standby.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant