Hi.
user
Hello. How can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Ok, I will cancel the reservation please wait. May I know your name to check the records?
assistant
Myself Brenda Williams.
user
Sorry, there is no reservation found on the name Brenda Williams. Sorry for the inconveniences.
assistant
Ok, fine. Thank you for informing me.
user
Thank you for availing the service.
assistant