Hello.
user
Hello. how can I assist you now?
assistant
I have some personal matters that need fixing, so I need to cancel my recent reservation.
user
Sure, I will help you to cancel the ticket. May I know your good name?
assistant
My name is Jerry Baker.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
assistant
That's not a problem. Thank you.
user
Thank you, have a nice day.
assistant