Hello.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation, can you help me in doing that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
William Taylor here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant