Hello.
user
Hello.
assistant
Daniel Harris here.
user
In which way I can help you at this moment?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure. I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Thank you, take your time.
user
There is no previous reservation available under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome Daniel Harris.
assistant