Hello.
user
Hello. How may I assist you today?
assistant
Due to issues in my home I would like to cancel my recent ticket reservation, can you help in that?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
Yes, my name is Amy Clark.
user
Ok, please wait a moment.
assistant
Sure.
user
There is no previous reservation available on your name Amy Clark.
assistant
Ok, no problem. Thank you for your help in searching.
user
Thank you for reaching us.
assistant