Hello, myself Jonathan Lee.
user
Hello, how can I help you?
assistant
Can you help me to change my reservation which I did on the name I have provided above?
user
Sure, give me a minute.
assistant
Ok, thank you. I will wait.
user
Sorry, there is no reservation found under your name.
assistant
That is ok, thank you for the information. I will check the mails for more information.
user
Thank you for reaching us.
assistant