Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name?
assistant
Thank you for accepting my request and I have reserved my ticket with name Catherine Phillips.
user
Please wait a moment.
assistant
Ok, sure.
user
Sorry to say, no reservation found with your name.
assistant
Thank you for checking.
user
Thanks for reaching us.
assistant