Hello.
user
Hello.
assistant
Charles Phillips, here.
user
How can I assist you?
assistant
I want to change my existing reservation due to heavy snow fall in JFK.
user
Sure, wait for a minute.
assistant
Ok.
user
Yes Charles, your reservation is found may I know your source and destination details?
assistant
I am travelling from SEA to DCA.
user
Sure, may I know your travelling dates?
assistant
Travel dates are 06/14 to 06/16.
user
Yes Charles, I found a flight-1004 with delta airlines, can I proceed?
assistant
Please proceed for booking.
user
Yes, your ticket is confirmed.
assistant
Thanks for your help.
user
Thank you for approaching us, have a safe journey.
assistant