Hi.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, can you please share your name?
assistant
My name is Betty Hernandez.
user
Ok, please be on hold for some time.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
That's ok. Thank you.
user
Thank you for choosing us.
assistant