Hello.
user
Hello.
assistant
My name is Ronald Allen.
user
Allen, how can I assist you?
assistant
My brother has booked a ticket with wrong details. Now, I would like to change my existing reservation. Can you help me?
user
Sure, let me check your reserved ticket status in the database.
assistant
Ok, take your time.
user
Allen, please provide your planned dates of travel.
assistant
I would like to change my dates of journey to 01/22 and 01/24.
user
May I know your airport codes?
assistant
The airport codes remain same, they are JFK and PHX respectively.
user
Please wait for a moment.
assistant
Sure. Make sure the price is less than 200.
user
Sorry, no flight is available with your preferences.
assistant
That's fine, I will find other way out. Thank you for the information.
user
Thank you for contacting us.
assistant