Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation which was done two days ago. Can you help me?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Kenneth Anderson.
user
Please allow me a minute.
assistant
Sure.
user
Kenneth Anderson, I am really sorry to say that there is no reservation found on your name to cancel.
assistant
Ok, thank you for the information.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant