Hi.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. May I know your name?
assistant
Mark Allen here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, No reservation was found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant