Hi. I am Jessica Nelson.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation as my trip got postponed. Can you help me out?
user
Sure, let me check the current status and revert to you.
assistant
Sure.
user
We could not find any active reservation found by your name in our data base.
assistant
Ok, Not an issue. Thank you.
user
Thank you for approaching us.
assistant