Hello.
user
Hello. How can I aid you at this moment?
assistant
I am Charles Robinson here. I have planned to attend my friend marriage due to some issues I want to cancel my recent reservation, can you please help me?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Ok, I will wait for your response.
user
There is no previous reservation available in your name.
assistant
Ok, no problem. Thanks you for your service.
user
Thank you for reaching us, have a nice day.
assistant