Hello.
user
Hello. How may I guide you?
assistant
Due to some work, I cannot attend my meeting. Can you help me to cancel my recent reservation?
user
Sure, can you please let me know your name to proceed to check you reservation details?
assistant
Sure, my name is Pamela Lee.
user
No reservation found on your name.
assistant
That's ok, thank you.
user
Sorry for inconvenience. Thank you for choosing us, have a good day.
assistant