Hello.
user
Hello.
assistant
Scott Mitchell here.
user
How can I assist you at this moment?
assistant
Can you change my reservation?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment.
assistant
Ok.
user
Sorry Scott, there is no reservation found under your name.
assistant
It's ok.
user
Thank you for choosing us.
assistant
Thank you to inform me.
user
Welcome.
assistant