Hi. I am Kevin Brown.
user
Hello, how may I be there for you?
assistant
Due to some issues so I need to change my existing reservation, can you please help me with that?
user
Sure, please give me a minute to check the status and revert you.
assistant
Sure.
user
We could not find any reservation by the name mentioned above.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for consulting us.
assistant