Hello.
user
Hello, how can I help you today?
assistant
My meeting got postponed as of now, so I need to change my existing reservation. Can you help me in that?
user
Sure, I am gleeful to help you with that, may I know your good name for to proceed further?
assistant
Sure, the ticket has been reserved on the name Matthew Baker.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That's ok, no problem, Thank you for the information.
user
Thank you for opting us.
assistant