Hello, I am Mark Phillips.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, I will help you in this. Please be on hold let me check the reservation list and I will get back to you with the information.
assistant
Ok.
user
Sorry, I found no reservation with your name in the reservation list.
assistant
Ok, no issues.
user
Thank you for reaching us. Have a nice day.
assistant
Thanks for the help.
user