Hi.
user
Helo.
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Shirley Smith.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us.
assistant