Hi.
user
Hello, how may I render you today?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your good name?
assistant
Sure, my name is Emily Moore.
user
Ok, please wait for a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for opting us.
assistant