Hi. I am Deborah Lopez.
user
Hello, how can I help you today?
assistant
I need to amend my reservation, can you help me out?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, not an issue. Thank you for checking.
user
Thank you for approaching us, have a nice day.
assistant