Hello. I am Kevin Hernandez.
user
Hello, how can I provide assistance to you?
assistant
Due to sudden changes in weather, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure. Please wait for a moment, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No issues. Thank you.
user
Thank you for approaching us.
assistant