Hello.
user
Hello, how can I help you today?
assistant
I want to book a ticket from OAK to CLT to attend Innovation festival to share my ideas.
user
 Sure, I will help you in booking the ticket. May I know your travelling dates?
assistant
My trip dates are 09/15 and 09/17.
user
Is there any connection limit for you?
assistant
I need only direct flight.
user
Are there any other specifications?
assistant
Departure time should be afternoon.
user
 May I know your name for the documentation process?
assistant
Pamela Lopez here.
user
There are no flights found on your specified travel dates.
assistant
No problem, thanks for the information.
user