Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, can you please mention your name to check your reservation details in our database?
assistant
Jennifer Robinson here.
user
Please wait for a while, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thanks for reaching us.
assistant