Hello.
user
Hello, how can I assist you now?
assistant
Can you please cancel my reservation, due to an emergency?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Nicholas Taylor.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issue. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant