Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you in cancelling the ticket. Can you please help me with your name?
assistant
Thank you. Myself Christopher Smith.
user
Please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting. Christopher Smith, sorry there is no active reservation found under your name in our database.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for choosing our agency.
assistant
Most welcome.
user