Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your name?
assistant
My name is Kevin Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
We found a reservation with your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thanks for reaching us.
assistant