Hi.
user
Hello, how may I help you for this moment?
assistant
As my exam got cancelled, can you help me to cancel my reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Sure, my name is Sandra Campbell.
user
Ok, wait for a mean while.
assistant
Ok.
user
Sorry Sandra, there is no reservation found as per your name to cancel it.
assistant
That's ok, thank you.
user
You are welcome.
assistant