Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Jonathan Brown here.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant