Hi.
user
Hello, how may I be there for you?
assistant
I am Kevin Carter. Due to emergency I need to cancel my recent reservation as my exams got cancelled, Can you please help me with that?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We could not find any reservation by the name you provided.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant