Hello.
user
Hello.
assistant
Brenda Parker this side.
user
How can I assist you today?
assistant
I want to cancel my reservation today, can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your own time to check.
user
Brenda, there is no reservation found under your name.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
Thank you for contacting us.
assistant
Most welcome.
user