Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to change my reservation due to sudden change in my trip, can you assist me?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Eric Adams.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for searching.
user
Thanks for reaching us, wish you a great day.
assistant