Hello.
user
Hello.
assistant
My name is Nicole Allen.
user
How may I assist you?
assistant
I just need your help in cancelling my recent reservation.
user
Ok, let me check your status of reservation.
assistant
Ok.
user
Thanks for your time, there is no reservation with your name.
assistant
It's ok, thank you for the information.
user
Welcome, have a nice day.
assistant