Hello.
user
Hello, how can I support you today?
assistant
I am Nancy Williams. As I have a work in my home town, I would like to cancel my resent reservation. Can you help me with it?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your good name. Shall I proceed to cancellation?
assistant
Ok, proceed with cancelling.
user
Your flight ticket has been successfully cancelled.
assistant
Thank you for your assistance.
user
Thank you for opting us.
assistant