Hello,.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation as my round trip with my friends got cancelled due to sudden meeting. Will you help me out in cancellation?
user
Sure, May I know your name?
assistant
I am Virginia Martin.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your name.
assistant
Ok, no issues. Thank you for kind response.
user
Thank you for connecting with us.
assistant