Hello.
user
Hello.
assistant
I am Margaret Lopez.
user
How may I assist you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Ok, please wait a moment.
assistant
Sure, take your own time.
user
Thanks for your time, there is no reservation under your name.
assistant
That's fine.
user
Ok, thanks for choosing us.
assistant
Thank you for your help.
user