Hello.
user
Hello, how can I serve you today?
assistant
I am Ashley Roberts. As I have fallen sick, due to bad weather,so could you please help me in cancel my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please give me a minute.
assistant
Ok.
user
Thanks for your precious time. We regret to inform you that there is no reservation found on your name to cancel.
assistant
No problem, thank you for your information.
user
Thank you for choosing us, we hope to serve you again.
assistant