Hi.
user
Hello. How can I serve you?
assistant
I want to cancel my reservation as my football match got cancelled. Can you help me with the cancellation?
user
Sure, we are here to help you out. Please let me your name.
assistant
I am Christine Jones.
user
We didn't found any reservation by this name.
assistant
Its Ok. Thanks for your assistance.
user
Thanks for consulting us.
assistant