Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Catherine Adams here.
user
Ok, please wait.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant