Hello.
user
Hello. How may I help you?
assistant
I would like to change my previous travel dates, which is done recently. Can you please help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you for considering my request. Sure, myself Eric Scott.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That's ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for the information.
user