Hi.
user
Hello. How may I help you?
assistant
Actually, my weekend trip has been postponed, so can you please help me to change my existing reservation?
user
Sure, may I know your name please?
assistant
Sure, I'm Ronald Edwards here.
user
Ronald, please give me a moment.
assistant
Sure.
user
Ronald, I have found a reservation with your name. Please provide me your new journey dates and airport codes.
assistant
Sure, my new reservation airports codes are from PHL to IAD.
user
Ok.
assistant
My preferable dates are from 05/26 to 05/28.
user
Ronald, please give me a moment.
assistant
Sure.
user
There is a flight from Hawaiian airline and flight number 1002 is available at your requested dates. Shall I proceed?
assistant
Please proceed to book my ticket.
user
Your ticket has booked, have a safe journey.
assistant
Thank you for your help.
user
Thank you for reaching us, Ronald.
assistant