Hello, I am Katherine Lopez.
user
Hello,. How can I serve you today?
assistant
Due to bad weather condition,match has been cancelled. Can you please help me out in cancelling my recent reservation?
user
Sure, Katherine Lopez we will help you in your cancellation process. Wait for a moment.
assistant
OK.
user
Thanks for waiting, There is no reservation found with your name. Thank you for opting us.
assistant
Thanks for the response.
user