Hi.
user
Hello. How may I help you now?
assistant
Owing to an emergency, my planned trip with my colleagues to Navajo adventure has been cancelled. Can you help me with cancellation?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Sure, I had a recent reservation with name Kevin Walker.
user
Ok, please wait for moment, while I check for the reservation.
assistant
Thanks for your assistance.
user
Thanks for waiting, Sorry there is no reservation found on your name in our system data.
assistant
Ok, no worries at all. Thanks for your help.
user
Thank you for reaching us, we hope see you again.
assistant