Hello.
user
Hello.
assistant
I want to spend some more days with my friend, I want to change my existing reservation. Please help me out.
user
May I know your name?
assistant
My name is Jerry Young.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, no reservation is found by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant