Hi.
user
Hello, how can I address you?
assistant
Will you please help me in cancel my recent reservation?
user
Sure, please provide your name to fetch from database.
assistant
Jonathan Hill.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant