Hello.
user
Hello.
assistant
I am Anna Lewis.
user
How can I help you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant