Hello.
user
Hello.
assistant
I am Kevin Green.
user
How can I assist you today?
assistant
I would like to cancel my reservation as I am having examinations in this month, can you please help me out?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant