Hello.
user
Hello, what can I do for you?
assistant
I need to cancel my reservation as I need to stay back in own city, due to hails on roads and heavy snow. Can you please help me with this?
user
Sure, may I know your name?
assistant
Sure, I am Debra Rodriguez.
user
Wait a minute.
assistant
Sure.
user
There is no reservation on your given name in our database.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant