Hi.
user
Hello, how can I help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am glad to help you with that. Can you please share your name?
assistant
I am Eric Jackson.
user
Ok, please allow me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant