Hello,.
user
Hello. Do you need any assistance from our agency?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
user
Sure, I am glad to assist you with that one.
assistant
Thank you.
user
Can I know your name for checking purpose?
assistant
Myself, Amy Allen.
user
Please give me a moment to check it.
assistant
Ok.
user
I regret to say that there is no reservation obtained based on my search in our data base.
assistant
Ok, no issues. Thank you for your help.
user
You are most welcome.
assistant