Hi.
user
Hello. How can I assist you for the day?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
My name is Sarah Mitchell.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting, but I am very sorry to say that there is no active reservation found on your name in our database to change.
assistant
Ok, No issues, thank you.
user
Thank you for contacting us, have a great day.
assistant