Hello.
user
Hello,. How may I assist you?
assistant
As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you aid me with cancellation?
user
Please provide your name?
assistant
Sure, my name is Eric Edwards.
user
Please wait for a while.
assistant
Sure.
user
I regret, no reservation exist for Eric Edwards.
assistant
That's Ok, thanks for your help.
user
Thanks.
assistant