Hello.
user
Hello, how may I help you?
assistant
For some issues I want to change my reservation, can you please help me with it?
user
Sure, I will help you. Can you please tell me your name?
assistant
Sure, the ticket is reserved on Cynthia Martin name.
user
Sure, there is no reservation with your name to change further.
assistant
It's ok. Thank you for the information.
user
Thank you for approaching us.
assistant