Hi.
user
Hello, how may I help you?
assistant
My niece's wedding was postponed to other dates suddenly, so I would like to cancel my ticket.
user
Ok.
assistant
Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Give me a minute, I will check the previous list and let you know the details of it.
assistant
Ok.
user
May I know your good name for further process?
assistant
I reserved my seat with my name Carolyn Campbell.
user
Thank you for providing your good name.
assistant
Ok.
user
No reservation was found on your name.
assistant
Ok, thanks for the quick response.
user
Thank you for reaching us, have a great day.
assistant