Hi. I am Donald Taylor.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation as my exam got cancelled, please help me out.
user
Sure, please wait for a moment to check your details.
assistant
Ok, take your time.
user
Sorry to say, no reservation found on your name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant