Hi.
user
Hello, how can I assist you today?
assistant
I am Eric Brown. Can you please cancel my recent reservation? Because my granny is hospitalised suddenly so I have to look after her.
user
Sure, please wait for a moment.
assistant
Sure.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Ok, Thank you so much.
user
Thank you for reaching us.
assistant