Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, please provide me the name.
assistant
Myself George Evans.
user
Please be on hold.
assistant
Take your time.
user
Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user