Hello.
user
Hello. How may I assist you at this minute?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Myself Ronald Wilson.
user
Please give me a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for approaching us.
assistant