Hi.
user
Hello. How can I aid you at this moment?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, Nicholas Rodriguez here.
user
Wait a moment please.
assistant
Sure.
user
Nicholas Rodriguez, there is no active reservation found under your name in our database.
assistant
Ok, thank you.
user
Thank you for opting us.
assistant