Hi. I am Emma Collins.
user
Hello, how may I serve you today?
assistant
Can you please cancel my reservation as the LGBT festival which I want to attend got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. We found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, you can cancel it.
user
OK, your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us, have a good day.
assistant