Hello, I am Ashley Davis.
user
Hello, how may I aid you for the day?
assistant
Due to heavy storms at my destination I need to cancel my reservation. Can you please help me in cancellation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for waiting, there were no reservation found with the given name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant