Hi.
user
Hello, how may I assist you?
assistant
I need to modify my reservation as I am suffering with fever. So, I have planned to travel on some other day. Can you help me with that?
user
Sure, may I know your good name please?
assistant
Sure, my name is Mary Lopez.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to modify.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for approaching us.
assistant