Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to change my ticket because the travelling dates are wrongly printed in the past ticket. Can you please help me?
user
Sure, I will help you with this.
assistant
Thank you.
user
Can you please provide your name to check the reservation status?
assistant
My name is Sharon Scott.
user
Sharon Scott, there is no active reservation found under your name in our database.
assistant
It's ok, thank you for searching.
user
Thank you for contacting us.
assistant