Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Jerry Carter. I would like to cancel my reservation as I got hospitalised, can you please help me out?
user
Sure, I am ready to help you with that. Please be hold on for a moment.
assistant
Sure, take your time.
user
Sorry Jerry Carter, no reservation has found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Most welcome. Thank you for choosing us, have a great day.
assistant