Hi.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation as my project got ramp down. Will you please help me in cancelling the reservation made by the name Robert Campbell?
user
Sure, I am here to help you out.
assistant
Than you.
user
On whose name I want to cancel the ticket?
assistant
I am Robert Campbell.
user
Wait a moment please.
assistant
Sure.
user
Robert Campbell, we regret to inform you that there is no reservation found on your name in our records.
assistant
Ok fine, thanks for your response.
user
Thank you for choosing us.
assistant