Hi.
user
Hello. How may I guide you?
assistant
Due to health issue I cannot attend my business meeting. Can you help me to cancel my recent reservation?
user
Sure, I am here to help you. Can you help me with you name to check your details?
assistant
Sure, my name is Carolyn Rodriguez.
user
No reservation found on your name, sorry for inconvenience.
assistant
That's ok, thank you.
user
Thank you for choosing us, hope we will get an opportunity to serve you in future. Welcome.
assistant