Hello.
user
Hello, how can I aid you today?
assistant
Due to an emergency work, I want to change my reservation. Can you help me?
user
Sure, we will help you. May I know your name please?
assistant
Virginia Martin here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, there was no reservation found on your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for selecting us.
assistant
Thank you for your kind service.
user