Hello.
user
Hello, How can I aid you?
assistant
I want to cancel my recent reservation due to heavy rain fall. Can you please help me with this?
user
Sure, I will help you, please provide me your name.
assistant
My name is David Thompson.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you.
assistant