Hi, I am David Collins.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, I want to change my reservation. Can you help me to change my reservation?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, I will wait for your response.
user
David Collins, there is no reservation found under your name to do modifications in that.
assistant
Ok, no issues. Thanks for your kind assistance.
user
Thank you for choosing us.
assistant