Hello. I am Debra Lewis.
user
Hello Debra, how can I aid you today?
assistant
I want to change my reservation as my scheduled got shifted to some other day. Can you please help with that?
user
Sure, please hold on for a moment.
assistant
Sure.
user
Sorry Lewis, there is no active reservation on your name in our database.
assistant
Not an issue, anyways thank you for the information.
user
My pleasure, have a great day.
assistant