Hello.
user
Hello, how may I help you?
assistant
I was planning to change my holiday location to a cheaper destination within my budget. So, can you please help me with changing my existing reservation?
user
Sure, I am here to help you. Can you help me with your good name?
assistant
My name is Stephanie Scott.
user
Please be on hold.
assistant
Ok, I will be waiting for your response.
user
Sorry, there is no reservation found on your name in our database.
assistant
Oh! That's completely fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user