Hello.
user
Hello.
assistant
I am Jessica Anderson.
user
Jessica, how may I guide you?
assistant
I would like to cancel my reservation as I got hospitalized, can you please help me out?
user
Sure, I am here to help you with that. Let me check your reservation status in our database.
assistant
Thank you.
user
Jessica, sorry for inconvenience, no reservation is found on your name in our database.
assistant
Ok no problem, thank you for your services.
user
You are welcome.
assistant