Hi.
user
Hello, how may I assist you?
assistant
I am Samuel Taylor.
user
Glad to meet you Samuel. How can I help you today?
assistant
I have some important work in my hometown, so can you help me for cancelling my recent reservation?
user
Sure, hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Taylor, there are no flights reserved on your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user