Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, may I know your name?
assistant
My name is Charles Phillips.
user
Please wait a second.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for availing us.
assistant