Hello.
user
Hello. What kind of service do you expect from our agency?
assistant
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my existing reservation?
user
Sure, we are here too help you from our agency.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
My name is Patricia Clark.
user
Ok, please give me a moment.
assistant
Ok, sure. I will wait for your response.
user
We are happy to inform you that, there is an active reservation on your name. Please let me know your airport codes.
assistant
I am very happy to here this from you. My airport codes are EWR and BOS.
user
Can you please share your travelling dates?
assistant
My travelling dates are Dec 9th and Dec 11th.
user
May I know your connection limit?
assistant
I prefer a connecting flight for my journey.
user
Do you have any other requirements?
assistant
No.
user
Sorry, there are no flights in this route as per your travelling details.
assistant
Ok, not a problem. Thanks for the information.
user
Thank you for choosing us.
assistant