Hello.
user
Hello, what kind of assistance are you looking for?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your name?
assistant
Christopher Lewis here.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant