Hello.
user
Hello. How can I assist you?
assistant
I am Robert Williams from Seattle. I want to do some changes in the existing reservation because my friends are not able to come on the those dates. Can you please help me in changing my reservation?
user
Sure, I will help you. Please wait, let me check your reservation status first.
assistant
Ok, thank you for your positive response.
user
Robert, I have not found any reservation under your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are most welcome.
assistant