Hello, I am Steven Martin.
user
Hello, how may I aid you today?
assistant
I would like to alter my existing reservation, due to my exams has been rescheduled for another dates. Could you please avail me?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Ok, not a problem thank you for your great help.
user
Thank you for availing us.
assistant