Hi.
user
Hello, how can I provide assistance toy you?
assistant
I want to cancel my reservation on as my meeting got cancelled. Can you help me in cancelling my reservation on the name Ruth Gonzalez?
user
Sure,  please wait  a moment.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, no problem. Thanks for your response.
user
Thanks for reaching us, have a good day.
assistant