Hi. I am Raymond Allen.
user
Hello, can you please tell me how can I assist you?
assistant
My exam got postponed to next week. Can you help me to change my reservation? I am not ready to travel in this week, please check.
user
Ok, fine I'll check and let you know.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
That's fine, not an issue.
user
Thank you for contacting us.
assistant
Thank you for your help and support.
user