Hi.
user
Hello, how can I help you out?
assistant
I  want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, we are mirthful to help you.
assistant
Thank you.
user
Can you please let me know your good name?
assistant
Sure, my name is Barbara Carter.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, we did not found any active reservation on your name to cancel.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for opting us.
assistant