Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Jonathan Miller.
user
Please wait a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found on your name to cancel.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant