Hi.
user
Hello. How could I support you today?
assistant
I want to cancel my recent reservation due to snow storm forecast. Please help me with it.
user
On which name your ticket has been reserved?
assistant
It is Richard Mitchell.
user
Please give me a moment.
assistant
Ok.
user
We found a reservation with your given name, shall I proceed?
assistant
Go ahead with cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for your time.
user
Thank you for choosing us.
assistant