Hello.
user
Hello, how can I help you today?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, can I have your name please?
assistant
My name is Timothy Nelson.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok. Thanks for your time.
user
Thank you for opting us.
assistant