Hi.
user
Hello, what can I do for you today?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me in that.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Debra Green.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant