Hi.
user
Hello. How may I help you today?
assistant
I need to book a flight ticket from IAD to PHL, can you help me in booking a flight ticket?
user
Sure, we are here to help you in booking. Please share your name.
assistant
Sure, Christine Hall here.
user
Sure, will you mention your travelling dates please?
assistant
Sure, my journey dates are May 24 and May 26.
user
Can you help me to provide you with a connection if you need?
assistant
I prefer maximum one connection.
user
Would you like to avail any benefits for the comfort of your journey?
assistant
I would prefer depart time at evening.
user
Thank you for providing all necessary details, please stand by I will check and revert to you.
assistant
Sure.
user
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant