Hello.
user
Hello, how may I assist you?
assistant
Helen Taylor here.
user
Glad to meet you Helen.
assistant
I want to cancel my reservation, due to heavy rains.Can you please help me?
user
Sure, hold on for a moment. Let me check.
assistant
Ok.
user
Sorry to inform you Helen, there are no flights reserved on your name.
assistant
That's ok, thank you for the help.
user
It's my job Helen. Thank you for reaching us.
assistant
Welcome.
user
Have a good day.
assistant