Hi.
user
Hello. How can I aid you?
assistant
I am Dennis Brown, want to cancel my ticket, because my friends cancelled the tour due to some problem. So, please help me with it.
user
Sure. Sure, I can help you. Give me a minute.
assistant
OK.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Leave it. Thanks for the information.
user
Thank you for reaching us.
assistant