Hello, I am Lisa Hill.
user
Hello Hill, how can I aid you today?
assistant
Can you help me with cancelling my reservation?
user
Sure, I am here to help you. Let me check in our data base.
assistant
Take your time.
user
Sorry Hill, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user