Hi. I am Catherine Phillips.
user
Hello, how can I assist you/.
assistant
I just want to cancel my resent reservation due to heavy snow fall, can you help me in cancellation?
user
Sure, Please give me a minute.
assistant
Ok.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Have a good day.
assistant