Hi.
user
Hello.
assistant
Myself Nicole Brown.
user
Brown, how may I help you?
assistant
I want to cancel my recent reservation due to my health issue, could you help me with cancelling my ticket?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant