Hi.
user
Hello.
assistant
Melissa Turner here.
user
How may I assist you now?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Ok, please allow me to check with your previous booking.
assistant
Ok.
user
Sorry to say, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a great day ahead.
assistant