Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Rachel King, I need to cancel my request due to weather change in my destination location. Can you please help me with that?
user
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
assistant
Thank you for your positive response, I will wait for your response.
user
Rachel King, there is no active reservation found under your name in our database.
assistant
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
user
Thank you for contacting us.
assistant