Hello.
user
Hello, how may I address you?
assistant
I would like to do some modifications in my existing reservation, can you help me in that?
user
Certainly, I can do that for you. Can you please provide me the name on which it was reserved formerly?
assistant
Sure, the ticket has been reserved on the name Mary Baker.
user
Ok, let me check the current status and get back to you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found active under the name you provided.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant