Hello.
user
Hello, how can I aid you?
assistant
Can you help me to change my recent reservation because my trip dates are postponed, can you help me?
user
Sure, may I know your name?
assistant
I am Anna Robinson.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant