Hello.
user
Hello. How may I aid you today?
assistant
Melissa Walker here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Yes Walker. Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Ok, I will wait.
user
There is no any active reservation with your name in my database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant