Hello.
user
Hello, how may I be of your assistance?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, let me know your name.
assistant
Yes, I am Dorothy Smith.
user
Please wait for a minute.
assistant
Sure.
user
There is no reservation available on your name.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thanks for reaching us.
assistant