Hello.
user
Hello, how may I assist you?
assistant
Cynthia Rodriguez here. I would like to change my reservation as there is heavy rainfall at my destination location, can you please help me out with that?
user
Sure, please wait for a moment.
assistant
Thank you for accepting my request. Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
You are welcome.
assistant