Hello, Larry Edwards here.
user
Hello, how can I help you out?
assistant
My grand mother is hospitalized, so I need a direct flight to reach Boston to see her as soon as possible.
user
Ok.
assistant
Can you help me with that?
user
I will help you for sure. Please ensure your journey dates.
assistant
My journey dates are 12/12 and 12/14.
user
Ok, can you send the trip airport codes?
assistant
Yes, I will board from AUS to BOS.
user
Ok, there is a flight with a fare of 100. Your flight number is 1011 and it is a Southwest airline.
assistant
Ok, book it for me.
user
Ok, your ticket is reserved.
assistant
Thank you for your help.
user
Thank you.
assistant