Hello.
user
Hello, how can I help you now?
assistant
I am Kevin Clark.
user
OK.
assistant
I want to cancel my recent reservation due to my exams dates are postponed. Can you please help me with this?
user
Ok, please wait.
assistant
Sure.
user
I regret that there is no reservation found on your name.
assistant
Not a problem.
user
Thanks for reaching us.
assistant