Hello.
user
Hello.
assistant
Emily Evans here.
user
How may I assist you Emily?
assistant
I want to attend a Football match in Chicago. But suddenly the match is cancelled. So I want to cancel my reservation.Can you please help me for that?
user
Sure, I will help you on that. Please wait a moment to check your previous reservation status.
assistant
Ok, take your time.
user
Sorry to inform you, there is no reservation found under your name in our records.
assistant
Anyway, thank you for the information.
user
Thank you for using our services, have a great day.
assistant