Hi.
user
Hello, how can I help you?
assistant
As my exam got postponed, I want to change my existing reservation. Can you help me out?
user
Sure, we are here to help you. May I know your name to check the reservations on your name?
assistant
Sure, my name is Laura Lewis.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name. Thanks for choosing us.
assistant
That's ok, thank you.
user