Hi.
user
Hello, how may I help you?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your name please?
assistant
Sure, Jeffrey Mitchell here.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Ok, no worries at all. Thank you for your information.
user
Most welcome.
assistant