Hello, I am Melissa Phillips.
user
Hello, how may I assist you today?
assistant
As my schedule of attending an press meet got cancelled. Can you please help me in cancelling my existing reservation?
user
Please wait for a while, I will check our date base and get you back.
assistant
Sure.
user
Thank you for your time. I regret that there is no reservation found on your name.
assistant
Ok, Thank you for your information.
user
Thank you for making us to serve you.
assistant