Hello.
user
Hello. How can I assist you?
assistant
Melissa Collins here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
That is my job surely I will assist you, can you wait a moment?
assistant
Ok, I will wait for your response.
user
Thank you for waiting, there is no flight ticket been reserved by your name. So, I can not cancel the reservation.
assistant
Anyway, thanks for the information.
user