Hi.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
assistant
I made a reservation by this name Gregory Thomas.
user
Sorry Gregory Thomas, there is no reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant