Hi.
user
Hello, how can I help you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Gregory Evans.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant