Hello.
user
Hello, how can I aid you for today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
I am happy to help you in booking your flight ticket. Can you please let me know your name to check the previous reservation under your name?
assistant
Myself Donald Allen.
user
Please be on hold for a while to check our reservation list under your name.
assistant
Sure, take your time.
user
Sorry Donald Allen, I am not able to book a flight ticket as I have not found any active reservation under your name in our booking list.
assistant
That's ok, thank you for checking.
user
You are welcome, thank you for reaching us.
assistant