Hello.
user
Hello, how can I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am happy to help you. Can I have your good name to proceed further?
assistant
My name is George Carter.
user
Sorry, there is no active reservation on your name in our data.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant