Hello,.
user
Hello, how can I aid you today?
assistant
I recently reserved a ticket to give a visit to my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please help me?
user
Sure, can you please help me with your name?
assistant
I am Timothy Scott.
user
Please wait a while, I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for reaching us.
assistant