Hi.
user
Hello, how can I help you?
assistant
Could you help me to amend my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Ruth Davis.
user
There is no reservation found under your name.
assistant
Not a problem, thank you for checking.
user
Thank you for opting us.
assistant