Hello. I am Emily Thomas.
user
Hello, how may I provide service to you?
assistant
 I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Could you please help me in doing that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting. We are glad to inform you that, we found a reservation on your name.
assistant
Ok.
user
Shall I proceed to cancellation?
assistant
Yes, you can.
user
Your reservation has been cancelled successfully. Amount will be credited in your bank account within four working days.
assistant
Thank you for helping me.
user
Thank you for choosing us.
assistant