Hello.
user
Hello, how can I serve you?
assistant
Can you please help me in cancelling my reservation as the foodball match that I have to participate got cancelled?
user
Sure.
assistant
Thank you.
user
May I know your name to check reservation?
assistant
I am Timothy Anderson.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for approaching us.
assistant