Hi.
user
Hello. How can I assist you today?
assistant
Can you change my flight ticket reservation? As my cricket match has been postponed to some other dates in Chicago.
user
Sure, may I know your name to check for the previous reservation?
assistant
I am Carol Hall.
user
Please allow me a moment.
assistant
Sure.
user
Carol, there is no reservation found under your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for contacting us, have a great day.
assistant