Hello.
user
Hello, how may I aid you today?
assistant
I am Mark Martinez. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting, no reservation found on your name in the database.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant