Hi.
user
Hello.
assistant
I am Samantha Allen.
user
How can I aid you today?
assistant
My exams got postponed so I need to change my existing reservation, Can you please help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation done on your name previously.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant