Hello.
user
Hello. How can I help you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am mirthful to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Carol Young.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name in our database to cancel.
assistant
Ok, thank you for the information.
user
Most welcome, thank you for reaching us. Have a great day.
assistant