Hello.
user
Hello, how may I assist you?
assistant
Can you help me to amend the reservation which I had done recently to visit the art gallery but unfortunately it is been closed?
user
Sure, may I know your good name please?
assistant
Ok, please check for the name Alexander Evans.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That is ok, thank you for assisting me.
user
Thank you for reaching us.
assistant