Hi.
user
Hello.
assistant
This is Joseph Harris.
user
How may I help you today?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for giving information.
user
Thank you for reaching us.
assistant