Hello,.
user
 Hello, how can I assist you today? /.
assistant
Brenda Hill here.
user
Ok.
assistant
I made a earlier reservation to get together party with friends, due to some problems it got postponed. So I want to change my existing reservation.
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant