Hello,.
user
Hello, How can I help you today?
assistant
I am Mark Thomas.
user
Ok.
assistant
I made a earlier reservation to attend a seminar, but my seminar place has been changed. Can you please change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issue, Thank you.
user
Thank you for reaching us.
assistant