Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation as my trip to New York with my friends has been postpone due to bad health issues. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Ryan Gonzalez.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data base.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant