Hi.
user
Hello. How may I help you?
assistant
I am Katherine Rodriguez, I need to cancel my reservation as my schedule got cancelled.
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
It's ok, anyway thank you for the information.
user
You are welcome. Have a nice day.
assistant