Hello.
user
Hello.
assistant
I am Carol Thomas.
user
How can I assist you?
assistant
Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you help me with this?
user
Sure, I'll definitely help you with that. Please be on hold.
assistant
Sure, I will wait for your response.
user
Carol, there is no reservation found under your name to do changes in that.
assistant
Ok, not an issue. May be something went wrong while making the reservation.
user
Yes, may be.
assistant
Thank you for providing information.
user
Thank you for choosing us.
assistant