Hello.
user
Hello, how can I assist you for the day?
assistant
Due to some urgent meeting, I am planning to change my existing reservation. Can you please help me for this?
user
May, I know your good name?
assistant
Myself Kevin King.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant