Hello, I am Carolyn Gonzalez.
user
Hello, how may I aid you at this moment?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you please help me out in cancellation?
user
Sure, I will check the reservation in the list and revert to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
No problem with that one, I think it might be cancelled by my brother. Thank you.
user
Thank you for reaching us.
assistant