Hello.
user
Hello, how may I aid you?
assistant
Myself Emily Anderson. I need to cancel my recent reservation due to my scheduled examination dates has been postponed, will you help me with that?
user
Sure, I am happy to aid you. please wait for a moment. No reservation found on your name.
assistant
Ok, I will wait for your response.
user
Sorry for inconvenience.
assistant
Ok, not an issue, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant