Hello. I am Andrew Adams.
user
Hello, how can I assist you?
assistant
Due to an emergency work, I just want to cancel my recent reservation. Can you please help me?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for choosing us.
assistant