Hi.
user
Hello, how may I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Nancy Davis.
user
Ok, please stand by I will get back to you.
assistant
Sure.
user
Thank you, we found a reservation with your. Please share your new journey codes.
assistant
My airport codes are OAK-AUS.
user
Ok, can you please share your planned journey dates?
assistant
I would like to travel on 01/13 and intend to return on 01/15.
user
Thank you, sorry no flights found with your details.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user