Hello, I am Alexander Lopez.
user
Hello, how can I help you today?
assistant
Owing to an emergency I need to cancel my reservation, can you hlep me?
user
Sure, please wait for a while.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, not an issue.
user
Thanks for choosing us.
assistant
Thank you for your response.
user