Hello, I am George Wilson.
user
Hello, how may I aid you today?
assistant
I want to change my reservation due to heavy rainfall at my place.
user
Please wait for a while, let me check you reservation and get back to you.
assistant
Okay.
user
Sorry to inform, there is no reservation found with your given name.
assistant
Thank you for informing.
user
Thank you for availing us.
assistant