Hi.
user
Hello, how can I help you?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, can you please provide me your name?
assistant
My name is Anthony Hill.
user
Give me a moment.
assistant
Sure.
user
Anthony Hill. I regret to inform that there is no reservation by your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant