Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, I will help you. Can I have your name to check the reservation status?
assistant
I am Larry Baker.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant