Hello.
user
Hello, how may I support you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, may I know your name to check the reservation?
assistant
I have reserved it on the name of Anthony Moore.
user
We found a reservation your name, shall I proceed to cancel as per your request?
assistant
That's what I am asking, please cancel it right now.
user
Your reservation has been cancelled.
assistant
Thank you for your kind help.
user
Thank you for approaching us.
assistant