Hello.
user
Hello. How may I assist you?
assistant
Samuel Brown here. I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Yes, I can help you. Give me a moment.
assistant
Sure, take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for contacting us.
assistant