Hi,.
user
Hello, how can I serve you?
assistant
I made a reservation earlier in the wrong date unknowingly, so I want to change my existing reservation. Can you help me with this?
user
Sure, can you please help me with your name?
assistant
I am Jack Rodriguez.
user
Thank you for your details. Sorry, we did not found any reservation on your name.
assistant
Ok, thank you for your details.
user
Thank you for reaching us.
assistant