Hello, I am Kathleen Allen.
user
Hello, how can I provide assistance for you today?
assistant
Due to emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I will help you. Please wait for few minutes, I will check with your recent reservation status.
assistant
OK.
user
Thank you for waiting, there is no recent reservation found on your name.
assistant
No problem.
user
Thank you for approaching us, have a great day ahead.
assistant
Thank you.
user