Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation because of some personal work. Can you please help me out?
user
Sure, I am gleeful to help you. Could you please provide your name to check your reservation status?
assistant
Thank you, my previous reservation is in the name of Lisa Lopez.
user
Ok, please wait for a moment I will check your complete reservation details and proceed further for your cancellation process.
assistant
Sure, take your time.
user
Sorry Lisa, I did not find any details in my website regarding your reservation.
assistant
Ok, no problem.
user
Thank you for connecting with us, have a wonderful day.
assistant
Thank you for your information.
user