Hello.
user
Hello.
assistant
Ronald Garcia here.
user
How can I assist you at this moment?
assistant
Can you please help me in cancelling my reservation? As my health is not good to do journey.
user
Sure, I will help you with this. Ronald Garcia, there is no active reservation found under your name in our database.
assistant
Oh! May be my friend has already cancelled it earlier.
user
Thank you for contacting us.
assistant
Thank you for giving the information anyways.
user