Hello.
user
Hello, how can I guide you today?
assistant
I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Timothy Johnson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant