Hi.
user
Hello. How can I assist you?
assistant
Owing to an emergency, my badminton match got cancelled. So I request you to cancel my recent reservation.
user
Yes, can you share me your name for checking?
assistant
Sure, Timothy Thompson here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your assistance.
user