Hi, I am Nancy Taylor.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with that?
user
Sure, Please wait a second.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thanks for your kind assistance.
user
Thank you for availing us.
assistant