Hello.
user
Hello, how may I help you today?
assistant
I am Robert Young. Owing to an emergency, I would like to cancel my recent reservation. Could you please help me?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no problem at all. Thank you.
user
Thank you for opting us.
assistant