Hello.
user
Hello. How can I aid you?
assistant
I am planning to cancel my recent recent reservation, due to health issue. Can you please help me out?
user
Sure, please provide me the name to check for the status.
assistant
My name is Stephanie Hill.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant