Hello.
user
Hello, how may I assist you now?
assistant
I want to change my existing reservation due to sudden postpone of my exams. Can you help me in doing that?
user
Sure, I will help you with that. May I know your name please?
assistant
I am Joshua Edwards.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us, have a nice day ahead.
assistant