Hello.
user
Hello, how may I help you today?
assistant
I am Joshua Martinez want to change my reservation due to prepone of my exams. Can you help me in changing?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your response.
user