Hello.
user
Hello, how may I aid you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Patricia Walker.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry Patricia Walker, no reservation is available by your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant