Hello.
user
Hello, how may I help you?
assistant
I need to change my reservation, due to sudden change in my trip. Can you please aid me?
user
Sure, may I know your name please?
assistant
Nancy Roberts.
user
Wait a while , Kindly.
assistant
Sure.
user
Thank you for waiting, we do not found any reservation in your name to make changes further.
assistant
Not an issue, thank you for helping me.
user
Thank you for reaching us.
assistant