Hi.
user
Hello. How can I assist you?
assistant
As my tournament got postponed, I want to change me existing reservation. Can you help me out?
user
Sure, can I know your name please?
assistant
Sure, my name is Janet Hall.
user
Ok, wait a moment please.
assistant
Ok.
user
Sorry Hall, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant