Hello, I am Kimberly Campbell.
user
Hello, how may I best serve you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, Thank you for providing information.
user
Thanks for opting us.
assistant