Hello, George Parker here.
user
Hello. How can I assist you George Parker?
assistant
I have some unfinished work in my office, so I will not be able to meet my family in Charlotte. Could you change my existing reservation?
user
Sure, wait a moment please. Let me check the database to search for the reservation status. There is no reservation found with your name in our database to change it.
assistant
No problem, thank you for the information.
user
Thank you.
assistant