Hello, I am James Allen.
user
Hi,. How can I help you?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure,give me a minute to check.
assistant
Ok.
user
Sorry James,we did not find any reservation on your name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for reaching us.
assistant
Thank you.
user
Have a nice day.
assistant
Thank you.
user