Hello.
user
Hello, how may I assist you?
assistant
My name is Alexander Hill.
user
Hill, what can I do for you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, hold on for a moment. Let me check.
assistant
Sure, I will wait.
user
Sorry Hill, there are no flights reserved on your given name.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for choosing us.
assistant
Welcome.
user
Have a great day.
assistant