Hello. I am Rachel Thompson.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us.
assistant