Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
I am happy to help you, may I know your name?
assistant
Sure, my name is Stephen Baker.
user
Ok, please wait.
assistant
Sure, I will wait.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thanks for reaching us.
assistant