Hi.
user
Hello. How can I assist you today?
assistant
I am Kimberly Garcia.
user
Nice to meet you.
assistant
In my previous reservation I gave wrong airport codes, so can you help me for changing an existing reservation?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please give me a moment for checking your reservation status.
assistant
Ok, I will wait for your response.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your quick response.
user
My pleasure, have a great day.
assistant