Hello.
user
Hello. How can I assist you?
assistant
I am Kenneth Wilson, I want to change my existing reservation due to some mismatching of dates with our friends, all are not ok with those dates, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Wait a moment, I will check with your details.
assistant
Ok, take your time.
user
Wilson, there is no reservation found under your name.
assistant
No issues, my friends might have cancelled my tickets also with theirs, thank you for your help.
user
Welcome. Thank you for choosing us.
assistant
You are welcome.
user