Hello.
user
Hello. How may I assist you?
assistant
Unfortunately, I want to cancel my recently done reservation due to some problem. Can you please help me in this?
user
Sure, may I know your name please?
assistant
Ok, my name is Sharon Green.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Green, there is no reservation found basis on your details.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant