Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation due to heavy rainfall at my place, can you please assist me to cancel my ticket?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Can you share your good name to proceed further?
assistant
My name is Alexander Williams.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant