Hi.
user
Hello.
assistant
Myself Paul Hernandez.
user
How can I aid you?
assistant
I want to cancel my reservation which was done earlier. Can you please help me?
user
Sure, I will help you with that.
assistant
Ok, thank you.
user
Paul Hernandez, we didn't find any active reservation under your name in our database.
assistant
No problem, thank you for checking out.
user
Thank you for reaching us.
assistant