Hello.
user
Hello, how can I support you at present?
assistant
Due to heavy Sandstorms at my destination place, so I need to cancel my reservation. Will you help me in this?
user
Sure, we are here to help you.
assistant
Ok.
user
Please mention your name to proceed further.
assistant
Sure, I am Andrew Scott.
user
Ok, please standby.
assistant
Sure.
user
Thank you for your time, we are happy to inform you that we found a reservation on your name and it is cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for availing us.
assistant