Hi.
user
Hello. How may I guide you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you with that.
assistant
Ok.
user
May I know your name please?
assistant
I am Jonathan Jackson.
user
Please wait for a minute.
assistant
Sure.
user
I cancelled your reservation successfully under your name.
assistant
Thank you.
user
Thank you for contacting us.
assistant