Hi.
user
Hello, how can I help you?
assistant
I am not feeling well to travel as I am suddenly fallen sick due to bad weather. So, I request you to please cancel my reservation.
user
Sure, may I know your good name please?
assistant
Ok, my name is Helen Martinez.
user
Ok, please wait a while.
assistant
OK.
user
Thank you for waiting. Unfortunately there is no reservation matching your name.
assistant
Ok, no problem. Leave it. Anyhow thanks for the information.
user
Thank you for availing us.
assistant