Hello, I am Jennifer Green.
user
Hello, how can I assist you?
assistant
Due to bad weather conditions, I want to cancel my reservation. Can you please help me?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please wait for a few minutes.
assistant
Sure.
user
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for availing us.
assistant