Hello. I am Amanda Perez.
user
Hello, how can I serve you?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Could you cancel my reservation?
user
Sure. Please, wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Thanks for your response.
user
Thank you for choosing us.
assistant