Hello.
user
Hello, how may I serve you today?
assistant
Brandon Collins here, due to an emergency I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait I will check the reservation on your name and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name in the database.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us, have a pleasant day.
assistant