Hello.
user
Hello. How may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you out. May I know your name please?
assistant
Sure, my name is Betty Anderson.
user
Ok Betty, please wait a moment I will check the status.
assistant
Ok.
user
Sorry, there are no reservations found on this name.
assistant
That's ok, thank you.
user
Thank you for choosing our services.
assistant