Hello, I am Donna Wilson.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no worries at all. Thank you for your kind help.
user
Thank you for choosing us.
assistant