Hi.
user
Hello.
assistant
My name is Margaret Roberts.
user
How can I help you at this moment?
assistant
I want to alter my existing reservation because my project work is not yet finished.
user
Sure, I will help you with this.
assistant
Thank you.
user
Margaret Roberts, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for helping me.
user
Thank you for choosing us.
assistant