Hi.
user
Hello,. May I know your name please?
assistant
I am Eric Jackson.
user
How may I be of your help?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place.
user
Ok.
assistant
Can you help me in this?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thanks for holding on.
assistant
My pleasure.
user
I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you.
user
Thanks for contacting us, hope to serve you again.
assistant