Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Barbara Lee.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, I will wait.
user
I am sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are welcome and thank you for choosing us.
assistant