Hello.
user
Hello, how may I help you?
assistant
Can you please help me in doing some modifications in my recent reservation details? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name please?
assistant
Sure, my name is Michelle Harris.
user
Please be on hold.
assistant
Sure, take your own time.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Oh! May be I have done a wrong booking. Thank you for your information anyways.
user
Thank you for reaching us.
assistant