Hello.
user
Hello, How can I provide assistance to you today?
assistant
I am Pamela Martinez. I would like to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Could you help me in cancelling?
user
Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for your help.
user