Hello.
user
Hello. How may I serve you at this moment?
assistant
I want to cancel my recent reservation due to sudden postpone of my business meeting. Can you help me out?
user
Sure, may I know your good name please?
assistant
I am Mark Wright.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant