Hi.
user
Hello, how may I be of your support?
assistant
I want cancel my recent reservation as my trip got cancelled.
user
Sure, for that I need to know your name.
assistant
Sure, my name is Sharon Taylor.
user
Ok, please wait a moment.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
Thank you for your help.
user
Thanks for opting us, have a nice day.
assistant