Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
I am Rebecca Young.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry Rebecca Young, no reservation is available by your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant