Hello. I am Steven Smith.
user
Hello, how may I support you?
assistant
I want to change my existing reservation due to postponed of my journey dates. Can you please help me with that?
user
Sure.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
Thanks for being waiting.
assistant
OK.
user
We didn't found any reservation by this name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant