Hello.
user
Hello, how best I can aid you today?
assistant
I am Jacob Lopez. I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
Ok, please wait for a couple of minutes.
assistant
Ok, I will wait.
user
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant