Hello, I am Gary Martinez.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure. Please, Wait a while.
assistant
Ok.
user
Thanks for being waiting. We found a reservation by this name. Can you please send me your updates airport codes?
assistant
My airport codes are AZ - PHX to TX - AUS.
user
Can I know your travelling dates?
assistant
I want to fly on 08/13 and return on 08/15.
user
Do you need any break?
assistant
I need a direct flight.
user
Unfortunately, there are no flights found according to your requirement.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant