Hello.
user
How may I assist you today?
assistant
I just want to cancel my reservation as I have an Important meeting at my office, so please help me in this.
user
Sure, may I know your good name please?
assistant
Sure, my name is Frank Anderson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it was cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant