Hello.
user
Hello, how may I aid you from my end?
assistant
Myself Ronald Evans.
user
Yes, Evans.
assistant
Can you help me to change my existing reservation because I can not make that journey?
user
I am here to help you out. Please allow a moment.
assistant
Ok.
user
Sorry Evans, there is no active reservation on your name.
assistant
That's ok, not a problem. Thank you for helping me.
user
Thank you for reaching us.
assistant