Hello.
user
Hello, how may I assist you?
assistant
Myself Eric Gonzalez. I need to cancel my recent reservation due to my health is not well, can you please help me out?
user
Sure, I will help you. Please wait a moment I will check the reservation list.
assistant
Thank you your kind reply, I will be waiting.
user
We found a reservation on your name, shall I cancel your reservation?
assistant
Please cancel my reservation.
user
Your ticket has been successfully cancelled.
assistant
Thank you for cancelling my ticket.
user
Thank you so much for choosing us.
assistant