Hello, I am Jacob Hernandez.
user
Hello. How may I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, please wait I will check whether your reservation existed or not.
assistant
Sure.
user
Thanks for waiting, unfortunately we have not found any reservation on your given name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for approaching us.
assistant