Hello.
user
Hello, how may I assist you?
assistant
Lisa Roberts here.
user
Yes, Lisa.
assistant
My wife is sick, so I want to cancel my reservation I made earlier this weekend.
user
Sure, I will help you out in this. Please give me a minute let me check the reservation on your name.
assistant
Ok.
user
No reservation found on  your name in our data base.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant