Hello.
user
Hello.
assistant
I am Mark Hall.
user
How may I help you today? Nice to meet you Mark.
assistant
I just want to cancel my recent reservation because my business trip postponed, can you help me for that.
user
Sure, Please wait for a minute to check the reservation details.
assistant
Ok.
user
Sorry Mark, I cannot find any reservation with your name.
assistant
Ok it's fine.
user
Thanks for contacting us.
assistant
Thank you for your services.
user
It's my pleasure.
assistant