Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, So can you please cancel it?
user
Sure, may I know your name?
assistant
Jason Young here.
user
Sure, wait a minute.
assistant
Ok.
user
There was no reservation found on your name.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us.
assistant