Hello. I am George Hill.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, please wait while I search your current reservation.
assistant
Thank you. Sure.
user
Sorry we don't see any reservation on your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you.
assistant