Hello,.
user
Hello, how can I best service you now?
assistant
I am Donald Miller. Owing to an emergency I want change my existing reservation, can you please help me with that?
user
Sure, we are here to help you. Please stand by I will get back to you.
assistant
Sure.
user
Sorry to notify that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for opting us.
assistant