Hello, I am Jennifer Anderson.
user
Hello, how may I help you now?
assistant
I want to cancel my recent reservation due to heavy rain fall. Could you please help me in cancellation?
user
Sure, please wait while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for visiting us, have a nice day.
assistant