Hello.
user
Hello, how can I oblige you today?
assistant
I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?
user
Sure, please share your good name?
assistant
My name is Daniel Mitchell.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, thank you for the information.
user
Thank you.
assistant