Hello.
user
Hello, how may I assist you?
assistant
I have to cancel my ticket booking, can you help me?
user
Sure, I am here to help you out in cancelling the flight ticket.
assistant
Thank you.
user
Please provide me your name to check the previous reservation on your name.
assistant
I am Emma Gonzalez.
user
Sorry Emma, no reservation found on your name.
assistant
That's fine, thank you for your help.
user
Thank you for reaching us.
assistant