Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Andrew Williams.
user
Welcome to flight booking agency Williams.
assistant
Thanks. I want to cancel my flight ticket, can you please help me with that?
user
Sure, I am glad to assist you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant