Hi.
user
Hello. How may I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Ok, may I know your name?
assistant
My name is Janet Harris.
user
Ok, please allow me to check with availability.
assistant
Ok.
user
Sorry, no reservation was found by your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you.
user
Have a nice day.
assistant