Hello, I am Edward Parker.
user
Hello, how may I help you?
assistant
Due to postpone of my business meeting I want to change my existing reservation. Can you please help me in this?
user
Sure, please wait for a minute so that I will check with your current status and revert you.
assistant
Sure.
user
Sorry, unfortunately there is no reservation found with your name.
assistant
It's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant