Hello.
user
Hello. How may I help you?
assistant
I want to change travel dates, due to some problems I am unable to travel those dates, can you please change my reservation?
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, my name is Timothy King.
user
King, there is no reservation found with your details.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for contacting us.
assistant