Hello.
user
Hello, how can I help you?
assistant
I need you to make few changes in my recent booking. Please help.
user
Sure, may I know your name please?
assistant
My name is Nicole Martinez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok. Thank you.
user
Thank you for opting us.
assistant