Hello.
user
Hello, how may I assist you?
assistant
Myself Donna Roberts. Actually, my friend and I planned a trip to Houston in this weekend.So, suddenly my friend meet with accident I have to take care of my friend, so please do some changes in my reservation.
user
Sure Donna, let me check the reservation on your name.
assistant
Ok.
user
Sorry Donna, there is no reservation on you name in our data base.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Thank you for the checking.
user
Welcome.
assistant