Hello.
user
Hello, how can I assist you for the day?
assistant
Myself Susan Smith. I would like to cancel my resent reservation, will you help me with that?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Thank you for your response.
user
Thank you for reaching us.
assistant