Hi.
user
Hello, how may I help you at this moment?
assistant
I want to cancel my reservation due to sudden change in my trip. Can you help me?
user
Sure, I will help you.
assistant
OK.
user
Please wait for a moment.
assistant
Ok.
user
May I know your name?
assistant
I am Pamela Martinez.
user
Happy to inform you, I found your reservation. Shall I cancel it? Your ticket is successfully cancelled.
assistant
Sure.
user
Thank you for reaching us.
assistant
Thank you.
user
You are welcome.
assistant