Hello.
user
Hello.
assistant
I am Andrew Davis.
user
How may I assist you today?
assistant
I need your help in altering my existing reservation. Will you help me with this?
user
Sure, I am here to help you, please wait for a minute to check the reservation.
assistant
Sure, I will wait for your response.
user
Sorry, I could not find any reservation with your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously.
user
Ok fine.
assistant
Anyways, thank you for your time.
user
Welcome.
assistant