Hi.
user
Hello.
assistant
I am Carol Lopez.
user
How can I assist you now?
assistant
I have planned to go for SEA om 07/01 but I have some work in my home place. So, can you please change my recent reservation?
user
Sure Carol Lopez, I will help you with that. Please wait a moment to check your reservation status.
assistant
Ok, I will wait for your reply.
user
Sorry Carol Lopez, no reservation has found under your name to change.
assistant
Ok, fine thank you for checking.
user
Thank you for choosing us, have a good day.
assistant