Hi.
user
Hello, how may I help you?
assistant
I made a reservation earlier to attend conference. But it was cancelled so please cancel my reservation.
user
To cancel reservation may I know your name, please?
assistant
Sure, I am Eric Wilson.
user
Ok, please wait a moment.
assistant
OK.
user
Thanks for waiting. Sorry there is no reservation found on your name.
assistant
Thanks for your kind reply and information.
user
It's my pleasure to help you.
assistant