Hi, I am Christine Williams.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation as my trip got cancelled. Please help me with cancelling.
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your given name. Shall I cancel it?
assistant
Yes please.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your prompt service.
user
Thanks for choosing us.
assistant