Hello.
user
Hello, how best I can help you today?
assistant
This is Brenda Rodriguez. I want to cancel my recent reservation due to postpone of my appointment. Can you aid me in that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, it is not an issue. Thanks for your help.
user
Thank you for approaching us.
assistant