Hello.
user
Hello,.
assistant
I am Donna Gonzalez.
user
By what way can I support you today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you with changing.
assistant
Thank you.
user
Please wait, Let us check your reservation status.
assistant
Sure,.
user
Sorry Donna Gonzalez, Unfortunately there is no active reservation on your name to change it.
assistant
Ok, no problem.
user
Thanks for choosing us.
assistant
Thanks for your information.
user