Hello. David King here.
user
Hello. How can I assist you today?
assistant
Due to sudden change in my trip location, I would like to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant