Hello.
user
Hello. How can I aid you?
assistant
I want to change my reservation because of some personal work, can you please help me out?
user
Sure, may I know your name?
assistant
My name is Jacob Mitchell.
user
Sorry, there is no reservation found under your name.
assistant
No problem, I will search another way to complete my trip.
user
Thank you for reaching us.
assistant
Thank you for your information.
user