Hello.
user
Hello. How may I help you?
assistant
I am Dennis Parker, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
I am happy to help you, please give me a moment.
assistant
Thank you and sure, take your time.
user
Thanks for your time, there is no reservation found on your name to cancel it.
assistant
It's ok, thank you for your help.
user
Thanks for choosing us.
assistant