Hello,.
user
Hello, how may I help you?
assistant
I am Joshua Hill. Please, cancel my recent reservation due to sudden demise of my grand father.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time.
assistant
Ok.
user
No reservation was found on your name to cancel.
assistant
Ok, not a problem. Thank you for your quick response.
user
Thank you for reaching us, have a great day.
assistant