Hi.
user
Hello,how can I aid you?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I am here to help you. May I know your name to check with existing reservation?
assistant
My name is Stephanie Turner.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Thanks.
user
Thank you for choosing us.
assistant