Hello.
user
Hello.
assistant
My name is Sandra Parker.
user
How may I help you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry Sandra Parker, there is no active reservation in our database to change your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for opting us, have a nice day.
assistant