Hello.
user
Hello, How can I assist you?
assistant
 I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you cancel my reservation?
user
Sure, I am here to help you. To proceed further, May I know your good name please?
assistant
I am Rebecca Brown.
user
Thanks for your name. Please wait a while.
assistant
Sure.
user
Thanks for your time, We are happy to notify you that, We found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you for the effort you have shown for cancellation process.
user
Thank you for choosing us, Have a great day.
assistant