Hi.
user
Hello, how can I assist you?
assistant
I made a reservation earlier to attend an event but, mistakenly I have done on some other date not on event date. So, can you please modify my reservation?
user
Sure, may I know your name?
assistant
Ok, Carol Hall is my name.
user
Sorry, there is no reservation on your name.
assistant
Ok, no problem. Thanks for your time.
user
Thank you for choosing us.
assistant