Hi, I am Laura Wilson.
user
Hello, How may I assist you now?
assistant
I want to change an existing reservation due to heavy rains from two days.
user
Ok, can you please wait for a minute, I will check and inform to you.
assistant
Sure.
user
Thanks for waiting. Unfortunately, there is no reservation found with this name.
assistant
Ok, thanks for your help.
user
Have a Great day.
assistant