Hello.
user
Hello. How can I help you today?
assistant
I need to change my existing reservation due to postpone of my flower exhibition at Denver. Can you please help me?
user
Sure, I am glad to help you with that. Can you please tell me your name?
assistant
I am Richard Harris.
user
Sorry Harris, no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant