Hello.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Jessica Miller.
user
Jessica Miller, we haven;'t found any reservation under your name in our database.
assistant
Not an issue, Thank you for the information.
user
Thank you for choosing us.
assistant