Hello.
user
Hello. How can I help you today?
assistant
I am Elizabeth Gonzalez, can you change my reservation? Because I have some urgent work in my office.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment, I will check your reservation status.
assistant
Ok.
user
There is no previous reservation found under your name.
assistant
That''s fine, thank you.
user
You are welcome.
assistant