Hi.
user
Hello.
assistant
I am Frank Jones.
user
How can I aid you at this moment?
assistant
I want to change an existing reservation. Can you please help me in that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your own time.
user
There is no previous reservation available in your name.
assistant
No issues. Thank you for your information.
user
Thank you for contacting us, have a good day.
assistant