Hello. I am Katherine Edwards.
user
Hello, what services are you seeking from us?
assistant
I need to cancel my recent reservation, as my exam scheduled got cancelled. Can you please help me in cancelling?
user
Sure, I am here to help you. Please allow me a few minutes to check the status of your reservation.
assistant
Ok.
user
Thanks for your time, we are sorry to inform you that no reservation was found on your name to cancel.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for opting us.
assistant