Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation due to my ill health. Can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Kenneth Wilson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Not an issue with that, anyways thank you for the information.
user
Thank you for choosing us.
assistant