Hi.
user
Hello, how can I help you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, can you please provide me your name to check the reservation?
assistant
Yes, my name is David Perez.
user
Sorry, there is no reservation with your given name.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant