Hello.
user
Hello, how may I serve you today?
assistant
I have to change my previous flight ticket booking that the planned trip got postponed to another dates, can you please help me with changing?
user
Sure, may I know your name?
assistant
Thank you for accepting my request and my name is Pamela Hall.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure, I will be waiting for your response.
user
Sorry, there is no reservation found on your name to change.
assistant
Not an issues with that one, thank you for checking my reservation status.
user
Thank you for contacting us.
assistant