Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me with that?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I  know on which name your reservation has been done?
assistant
Rachel Martin here.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name in our database.
assistant
That's ok, no problem.
user
Thank you for choosing us.
assistant
Thank you.
user