Hello. I am Dorothy Robinson.
user
Hello, how can I amend you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change my reservation?
user
Sure. Please, wait for a while. Thank you for being patience, there is a reservation found on your name.
assistant
Ok.
user
Can you share your new journey details?
assistant
Journey dates are 08/07 to 08/09. Airport code are CLT to DTW.
user
There is a flight available with SouthWest airline, flight number 1018 with fare 100 and a lay by.
assistant
You can proceed.
user
Your booking is confirmed.
assistant
Thank you.
user
Thank you for opting us.
assistant