Hello.
user
Hello, how may I help you?
assistant
My name is Nicole Nelson.
user
Nice to meet you Nelson.
assistant
Actually, I booked a ticket to OAK for a music concert but due to bad weather, the concert is postponed. Could you help me in changing the dates of my existing reservation?
user
Sure, I will help you, please give me a moment to check it.
assistant
Sure, take your time.
user
Thank you for your waiting. When I search in our data base, there is no previous booking found under the name which you have provided.
assistant
Ok.
user
Is there any other help that you need from us?
assistant
No, thank you for your time.
user
Thank you for reaching us. Have a nice day.
assistant