Hello, I am Brenda Lewis.
user
Hello, How can I help you?
assistant
Due to bad weather I need to cancel my reservation, can you please cancel my recent reservation?
user
Ok, please wait a minute, I will check and revert you.
assistant
Ok.
user
Thanks for availing us, but no reservation with your name Brenda Lewis.
assistant
Ok, thanks for your information.
user
Ok, Have a nice day.
assistant