Hello. I am William Adams.
user
Hello, how can I help you today?
assistant
I want your help to cancel my ticket due to sudden change of our plan, can you please do it?
user
Sure, I here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant