Hello.
user
Hello. How may I help you?
assistant
Due to some problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, can you please help me with your name?
assistant
My name is Steven Hill.
user
Thank you. Please wait for a while.
assistant
Sure, take your time.
user
Steven Hill, I found your reservation and cancelled it successfully.
assistant
Thank you for your help.
user
You are most welcome.
assistant