Hi.
user
Hello.
assistant
I am Mary White.
user
Mary White, in what way may I help you out?
assistant
I just want to cancel my recent reservation, due to my health issue.
user
Ok.
assistant
Can you help me in my cancelling reservation?
user
Sure, please hold on.
assistant
Ok.
user
Thanks for waiting. We found that there was no reservation with your name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for your time with us.
assistant