Hello, I am Jessica Hernandez.
user
Hello, how can I assist you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, wait for moment.
assistant
Ok, I will wait.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no problem. Thank you so much for your good response.
user
Thanks for connecting us.
assistant