Hello.
user
Hello.
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I can help you. May I know your name?
assistant
My name is Eric Martin.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
You are most welcome.
assistant