Hi.
user
Hello, how may I help you?
assistant
Can you please change my recent reservation? As I have booked the ticket with wrong details.
user
Sure, I am here to help you. Please let me know your good name to proceed further.
assistant
Sure, my name is Scott Carter.
user
Sorry, there is no active reservation on your name in our records.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for contacting us.
assistant