Hello.
user
Hello, how may I aid you now?
assistant
I would like to cancel my reservation due to heavy rains at my destination place, so aid me in this.
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, my name is Laura Collins.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, I found your reservation, shall I cancel the reservation?
assistant
Sure.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for visiting us, we hope see you again.
assistant