Hello.
user
Hello. How may I assist you?
assistant
I am planning for the trip with my best friend to Phoenix, PHX, so please help me in booking a flight ticket from ORD.
user
Sure, may I know your name?
assistant
My name is Matthew Gonzalez.
user
Ok, could you provide me your travelling dates?
assistant
My travelling dates are 05/15 and 05/17.
user
Yes, I found  a flight-1004 with delta airlines, can I proceed?
assistant
Yes, please proceed to book the ticket.
user
Yes, your booking is confirmed.
assistant
Thank you for your help and quick response.
user
Thank you for contacting us, have a safe journey.
assistant