Hello.
user
Hello.
assistant
I am Barbara Carter.
user
What help that you need right now from our agency?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Ok, I will check as per your request and give me some time to check it.
assistant
Thank you. Take your time.
user
No reservation has found under the name that you have provided us for checking purpose.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
I think it may happen some time, thank you for reaching us.
assistant