Hello.
user
Hello. How may I assist you today?
assistant
Actually my cricket match is postponed so that I want to cancel my recent reservation, can you help me?
user
Ok, to cancel reservation may I know your name?
assistant
Yes, I am Amy Taylor.
user
Sorry Taylor, I did not found any reservations with your name.
assistant
Ok, that's fine.
user
Thank you for approaching us.
assistant
Thank you for your help.
user