Hi.
user
Hello, how can I help you today?
assistant
Would it be possible to cancel my recent reservation?
user
Sure, can I have your name please?
assistant
Sure, I am Rebecca Adams.
user
Ok, please wait for a while.
assistant
Take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
It's ok, thank you.
user
Thank you for opting us.
assistant