Hello.
user
Hello, how can I help you today?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name?
assistant
My name is Scott Collins.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for reaching us.
assistant