Hello.
user
Hello, how may I aid you?
assistant
I am Carol Brown, want to travel from EWR to ORD. Please help me in booking my ticket.
user
Sure, may I know your trip dates?
assistant
Sure, my trip dates are from 01/25 to 01/27.
user
Sorry Carol, on the dates there is no active reservation found under your name.
assistant
It's ok, thank you for your help.
user
Most welcome.
assistant