Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation because my health condition was not good, Can you help me?
user
Sure, may I know your name?
assistant
Stephen Mitchell here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant