Hello.
user
Hello.
assistant
I am Michelle Turner.
user
In which way I can assist you today?
assistant
I need your help in cancelling my reservation.
user
Sure, I can help you with that.
assistant
Due to heavy rainfall in my city, I am planning to cancel my reservation.
user
Ok, just give me a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available on your name Michelle Turner.
assistant
It's ok, no issues. Anyway, thank you for your immediate response.
user
Thank you for contacting us, have a good day Michelle Turner.
assistant
You are welcome.
user