Hello.
user
Hello, how may I help you?
assistant
My name is Samuel Walker. Actually, I booked a ticket to NYC to attend a concert but due to bad weather, I want to cancel my trip. Could you help me out?
user
Sure. Please give me a moment to check our database.
assistant
Ok.
user
Sorry Samuel, there is no reservation found as per our database.
assistant
That's ok. Thank you for your time.
user
Thank you for choosing us, have a good day.
assistant