Hi,.
user
Hello.
assistant
I am Nancy Anderson.
user
How may I serve you today?
assistant
Owing to any emergency I need to cancel my reservation. Will you help me in cancelling my reservation?
user
Sure, I am here to help you. Please give me a minute.
assistant
Thank you. Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for availing us, hope to serve you better next time.
assistant