Hello.
user
Hello. Good evening. How may I assist you?
assistant
Robert Thomas here. Due to the cancellation of my holidays by manager, I want to change my reservation.
user
Sure. Please wait a minute.
assistant
Ok.
user
Thank you for your patience. There are no active reservations found with your details, Robert.
assistant
That's ok. Thank you for searching.
user
Thank you for utilising our services.
assistant
Welcome.
user