Hello.
user
Hello, how can I assist you?
assistant
I am Jennifer Hernandez. I want to cancel my recent reservation, due to sudden demise of my grandfather. Can you please help me?
user
Ok, please can you wait?
assistant
Ok.
user
Thank you for waiting as per our reservation records there are no reservation been found on your name.
assistant
Ok, no more issues. Thank you for your information.
user
Thank you for connecting with our agency.
assistant