Hi.
user
Hello,. How can I help you?
assistant
As my plan to go for a vacation got postponed, I need your help in changing my reservation. Please check for the reservation with the name of Katherine Perez.
user
Sure, I will help you in changing the reservation.
assistant
Thank you.
user
Please wait for a couple of minutes, I will check the reservation list and let you know the status.
assistant
Sure.
user
have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Thank you for the information.
user