Hello.
user
Hello, how may I aid you at present?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you please help me to cancel it?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Can I have your name please?
assistant
My name is Pamela Miller.
user
Please wait for a while, I will check with your previous reservation on your name in our database.
assistant
Sure.
user
Thanks for your time, there was no active reservation found on your name to cancel it.
assistant
Ok, not a problem. Thank you for notifying me.
user
Thank you for choosing us.
assistant