Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, may I know your name?
assistant
Sure, my name is Dennis Johnson.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant