Hello.
user
Hello. How can I help you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Jacob Lee.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure, take your time.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user