Hi.
user
Hello.
assistant
I am Jonathan Scott.
user
How can I aid you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
I am here to help you with that cancelling.
assistant
Ok.
user
There is no reservation found under your name in our database.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant