Hello.
user
Hello. How can I assist you?
assistant
I am Michelle Thompson. I want to change my reservation, due to financial issues. Can you help me?
user
Sure, I will help you with this. Wait a moment please.
assistant
Ok.
user
Michelle Thompson, there is no active reservation found under your name in our listings.
assistant
That's ok, thank you for your information.
user
Thank you for consulting us.
assistant