Hello,.
user
Hello,.
assistant
Can you please check, Is there any active reservation on the name of Donna Thomas?
user
Sure, I will help you.
assistant
If you found any reservation then please change it.
user
Ok, please give me a moment to check your name in the reservation list and let you know the current status.
assistant
Sure, take your time. I will wait for your response.
user
Thank you for your time.
assistant
My pleasure.
user
We are regret to say that, I couldn't find any active reservation in the name you have given.
assistant
That's fine, not a problem. Thank you for your response.
user
Thank you for choosing us. Hope to serve you again.
assistant