Hi.
user
Hello, how can I serve you?
assistant
I need amend my reservation due to some tornado going on in my location. Can you help me out?
user
Sure, I am here to help you with it.
assistant
Thank you.
user
May I know the name on which you have done reservation?
assistant
Myself Robert Roberts.
user
Can you please wait for a while?
assistant
Sure, take your own time.
user
I am not seeing any reservation on the name Robert Roberts to make changes.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant