Hello. I am Kenneth Scott.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for reaching us.
assistant