Hello.
user
Hello, what can I do for you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please share your name to check further in our database?
assistant
My reservation was done under the name Frank Wright.
user
Please wait.
assistant
Sure, take your time.
user
 Sorry, no reservation found on your given name in our database to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us and have a nice day.
assistant