Hello.
user
Hello. How can I aid you now?
assistant
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I will be taking your request for cancellation process and I can help you.
assistant
Thank you for accepting my request.
user
Can I know your name please?
assistant
Yes, I am Dennis Hernandez.
user
Sorry, I got an update that there is no reservation status obtained based on my search in our data base.
assistant
Ok, not an problem with that. Thank you for your time.
user
Thank you for consulting our agency, have a great day.
assistant