Hi, I am Frank Williams.
user
Hello, how can I assist you?
assistant
Due to heavy rainfall in my destination place so, I want to cancel recent reservation. Can you please help me with this?
user
Sure, please wait a moment.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found in your name.
assistant
Ok, no issues. Thank you.
user
Thanks for choosing us.
assistant