Hi.
user
Hello, how can I aid you today?
assistant
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name further process?
assistant
I am Catherine Hernandez.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you for checking.
user
Thanks for approaching us.
assistant