Hello.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Myself Matthew Young.
user
I found an active reservation on your name, can I cancel it?
assistant
Sure, you can cancel it.
user
Matthew Young, your ticket has been cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant