Hello.
user
Hello. How can I assist you?
assistant
I am Catherine Rodriguez. My bank exams got cancelled so I need to cancel my reservation. Can you help me for that please?
user
Sure, we are hear to help you. Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no issues.
user
Thank you contacting us.
assistant
Thanks for your valuable information.
user