Hello.
user
Hello.
assistant
I am Richard Evans.
user
How can I assist you?
assistant
I want to do some modifications in my previous reservation, due to some health issue. Can you please help me?
user
Yes, I can help you. Give me a moment.
assistant
Ok, take your time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for consulting us.
assistant