Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I will help you with that. Please provide your name to check your previous reservation.
assistant
Thank you for accepting my request, myself Mark Wilson.
user
Please be on hold.
assistant
Sure, I will wait.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Thank you for your information. Ok, not an issue.
user
Thank you for approaching us, have a good day.
assistant