Hello.
user
Hello, how can I assist you now?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
My reservation was done under the name Elizabeth King.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry Elizabeth King, no reservation has found under your name to change.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant