Hi.
user
Hello. How can I oblige you at this moment?
assistant
I have planned to go for OAK but I have an important meeting in Boston. So can you please change my existing reservation?
user
Sure. To change the reservation, may I have your name please?
assistant
I have reserved my ticket with Patricia Thomas name.
user
Ok. Please wait a while.
assistant
Ok.
user
Thanks for your time.
assistant
Welcome.
user
You have no reservation found with your name.
assistant
Ok, fine Thank you for your information.
user
Thank you for connecting us.
assistant