Hello.
user
Hello, How can I help you?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, May I know your name?
assistant
Myself Brian Hill.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No issue, anyway thank you for checking.
user
Thank you.
assistant