Hi.
user
Hello, how may I assist you now?
assistant
Can you please help me in changing my reservation as my meeting got postponed?
user
Ok, may I know your name?
assistant
I am Emily Lopez.
user
Please allow me to check with your previous booking for a moment.
assistant
Ok.
user
I am sorry to say, there is no active reservation by your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you.
user
Have a nice day.
assistant