Hello.
user
Hello. How can I assist you at this moment?
assistant
I have cancelled all my plans due to insufficient time, can you please help me to cancel my recent reservation?
user
Sure, may I know your name?
assistant
I'm Carolyn Thompson.
user
Carolyn, I did not found any reservations with your name.
assistant
Ok, fine. Thank you for your help.
user
It's my pleasure Carolyn.
assistant