Hello, I am Brenda King.
user
Hello, how may I assist you?
assistant
I want to cancel my ticket due to tsunami threat going on in the place I wanted to visit. Can you aid me?
user
Sure, hold on for a moment. Let me check.
assistant
Thank you. Take your time.
user
Sorry King, there are no flights reserved on your name previously.
assistant
No issues. Thank you for checking.
user
Welcome. Thank you for choosing us.
assistant
You are welcome.
user