Hello.
user
Hello, how best can I guide you from my end?
assistant
Can you please help me in changing my reservation, as my exams got cancelled?
user
Sure, we can help with that.
assistant
Thank you.
user
Please provide your good name, I will check the reservation list and revert to you.
assistant
Reservation has been done under the name, Paul Mitchell.
user
Thank you for providing your good name, there is no active reservation found with the name.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Thank you for availing our services.
assistant