Hello.
user
Hello, how may I aid you?
assistant
Can you please assist me in cancelling my reservation as the food festival which I have planned to attend got postponed?
user
Sure, may I know your name?
assistant
I am Joseph Phillips.
user
Please stand by, I will revert to you.
assistant
Ok.
user
We found a reservation on your name and cancelled it successfully.
assistant
Thank you for your help.
user
Thanks for approaching us.
assistant