Hello.
user
Hello, how can I best assist you now?
assistant
I need to change my recent reservation, can you help me?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Scott Nelson.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Sure, take your time.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for reaching us, wish you a great day.
assistant