Hello.
user
Hello. How may I assist you today?
assistant
I am Barbara Moore. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Give me a moment please.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name to change it.
assistant
Not an issue. Thank you.
user
Thanks for choosing us, have a good day.
assistant