Hi.
user
Hello. How can I assist you today?
assistant
Unfortunately, I would like to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
user
Sure, I am here to help you. Can you please provide us your name?
assistant
Ok, my name is Robert Thomas.
user
Let me check your reservation status.
assistant
Sure, I will wait for your response.
user
Robert, I have not found any reservation by your name.
assistant
Ok, no problem. Thank you for your appreciable service.
user
You are welcome, thank you so much for contacting us.
assistant