Hi.
user
Hello. How may I assist you now?
assistant
I am planning to change my reservation, can you help me in changing my reservation?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
I am Melissa Rodriguez.
user
I have found your reservation. Can you please provide your new journey dates?
assistant
Sure, I like to travel Nov 28 to 30.
user
Ok, may I know your origin and destination airport codes for booking?
assistant
IAH to CLT.
user
Do you have any connection limit?
assistant
I need 1 connection flight.
user
Is there any other preferences do you have?
assistant
No.
user
Please be on hold to check the flights. Based on your information, I have found a flight with 1 connection having with the fare of 200 provided by JetBlue airlines in economy class. Are you ok with this flight?
assistant
Proceed for booking.
user
Ok, your ticket has been confirmed in flight number 1015.
assistant
Thank you.
user
Thank you for approaching us, hope you have a great day.
assistant