Hi.
user
Hello, how may I assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Carolyn Wright.
user
Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Ok, not an issue.
user
Thank you very much for contacting our agency.
assistant
Thank you for your information.
user
You are welcome.
assistant