Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
user
Sure, please give me a moment.
assistant
Ok.
user
Will you mention the name for checking the reservation status?
assistant
Sure, my name is Donna Anderson.
user
There is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant