Hello.
user
Hello, what help are you seeking from our agency side?
assistant
One of my friend is giving a party at Seattle location but due to some health problems the planned trip got changed to another dates, can you please change my flight ticket booking?
user
Ok, may I know the name on which you have reserved your previous ticket?
assistant
Thank you and I am Helen Lewis.
user
Ok, can you please be on hold for a while?
assistant
Sure, I don't mind for waiting.
user
Helen Lewis, I regret too inform you. There is no active reservation by your name.
assistant
No problem with, thank you for your assistance with in quick time.
user
Thank you for choosing us.
assistant
Welcome.
user
Have a nice day.
assistant