Hello.
user
Hello, how may I help you at this moment?
assistant
I am Amy Perez. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Anyways, thank you for your help.
user