Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation, as my friends are coming near me on those dates, can you please cancel my ticket?
user
Sure, I will help you with cancelling the flight ticket?
assistant
Thank you.
user
To proceed further, I need to know your name?
assistant
My name is Brandon Nelson.
user
Thanks Brandon. I have to look into the flight booking details. Please wait.
assistant
Ok.
user
It is sad to say that, there is no reservation on your name.
assistant
That's ok. Thank you for checking.
user
Thanks for approaching us.
assistant