Hi.
user
Hello. How can I aid you?
assistant
I need to amend my reservation due to some tornado, can you help me out?
user
Sure, please provide me the name to check for the status.
assistant
Myself Kathleen Garcia.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will be standby for your update.
user
Thank you for waiting.
assistant
My pleasure.
user
We hardly tried to find your reservation but no reservation has been found with your name in our reservation list.
assistant
That's ok, not an issue. I will check my emails about this concern.
user
Thank you for reaching us with a query.
assistant