Hello.
user
Hello, how may I assist you?
assistant
I would like to travel to Boston on a direct flight. Can you help me in booking a ticket with my preferences?
user
Sure, let me know your airport codes of travelling.
assistant
I am travelling from CLT to BOS.
user
May I know your travelling dates to check for the flights availability?
assistant
Please find the availability on dates 12/22 and 12/24.
user
Please provide your name for further proceedings.
assistant
My name is Gary Edwards.
user
Gary Edwards, based on your preferences of direct flight, I couldn't find it.
assistant
That's fine, I will find other way out.
user
Sorry for the inconvenience.
assistant
Thank you for the information.
user
Thank you, have a nice day.
assistant