Hi.
user
Hello, how may I oblige you today?
assistant
I am Samantha Scott. I need to amend my reservation, can you help me out?
user
Sure, please wait for a while.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, no problem. Thank you for your information.
user
Your welcome.
assistant