Hello.
user
Hello.
assistant
I am Donald Roberts.
user
How can I assist you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Donald, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant