Hi.
user
Hello. How can I aid you today?
assistant
I would like to cancel my recent reservation. Can you help me in this?
user
Sure, I am here to assist you. May I know your good name please?
assistant
Thank you. Mary Scott here.
user
Please give me a moment.
assistant
Sure, take your time.
user
We found a reservation with your given name, shall I proceed for cancellation?
assistant
Please proceed.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for approaching us.
assistant