Hi.
user
Hello. How can I assist you today?
assistant
Due to bad weather conditions, I want to change my existing reservation Can you help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Debra Wright.
user
Give me a moment.
assistant
Ok.
user
Debra, there is no reservation found under your name.
assistant
That's ok, thank you.
user
You are welcome. Thank you for contacting us.
assistant