Hello.
user
Hello.
assistant
Myself Jack Thompson.
user
How can I assist you?
assistant
I want to cancel my recent reservation, due to heavy rains. Can you please help me?
user
Sure Jack, I will help you in cancelling.
assistant
Ok.
user
Give me a moment.
assistant
Take your own time.
user
Sorry Jack, there is no reservation found on your name to cancel.
assistant
It's ok. Thank you for checking.
user
Welcome. Thank you for choosing us.
assistant