Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation, can you please help me out?
user
Sure, may I know your good name?
assistant
Myself Laura Robinson.
user
Please wait for a moment.
assistant
Sure, I will be waiting for your response.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for searching the details.
user
Thank you for reaching us.
assistant