Hi.
user
Hello, how can I help you today?
assistant
Can you please change my reservation?
user
Sure, I will help you with that. Can you please share your name?
assistant
Charles Scott.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant