Hello.
user
Hello. How may I serve you today?
assistant
My name is Jeffery Brown, I want to change my reservation as my plan to visit Boston is postponed. Can you change my reservation?
user
Sure, please wait for moment let me check the reservation list and know you the current status.
assistant
Sure.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, thank you for the information.
user
Thank you for reaching us. Have a nice day.
assistant