Hello.
user
Hello, how can I serve you today?
assistant
Can you please help me to modify my travel dates as my trip got postponed?
user
Sure, we are willing to help you.
assistant
Thank you.
user
May I know your name please to check your details in our reservation list?
assistant
My name is Kathrine Taylor.
user
Ok, please wait a moment.
assistant
Sure.
user
Kathrine Taylor, sorry to inform you that there is no reservation found on your name to do modification.
assistant
No problem, thank you for your help.
user
Thank you for reaching us.
assistant