Hello.
user
Hello, how can I support you now?
assistant
I am Sarah Taylor. As my show performance at Boston has been postponed, help me in cancelling my reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for being waiting. Unfortunately, there is no reservation found on your name.
assistant
Its ok, thank you for your response.
user
Thanks for choosing us, have a great day.
assistant