Hi.
user
Hello. How can I assist you at this moment?
assistant
As my shooting got cancelled, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you with that. Can you please provide me your good name on which you reserved your ticket earlier?
assistant
Sure, my name is Joseph Evans.
user
Ok Joseph, please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Joseph Evans, I have checked our database and I am unable to find your reservation.
assistant
How can that happen, I reserved my ticket in this month. Can you recheck it?
user
Sure Joseph, I will recheck with that.
assistant
Make it fast, I have to attend my meeting.
user
Sure but can you please reconfirm your name to check your reservation?
assistant
I am Joseph Evans.
user
I am sorry Joseph Evans, I am unable to find your reservation again. May be your ticket has not booked properly due to some technical issues while booking.
assistant
That's ok, thank you for checking.
user
My pleasure.
assistant