Hello.
user
Hello, how may I support you?
assistant
I am Nicholas Hill, I want to cancel my reservation as my meeting with my client is cancelled. Can you help me with that?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thanks for the information.
user
Thanks for reaching us.
assistant