Hi.
user
Hello.
assistant
Nancy Martin here.
user
How can I assist you?
assistant
I want to make few changes in my existing reservation, can you help me please?
user
Sure Martin, please wait a moment.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for checking.
user
Thank you for approaching us.
assistant
Most welcome.
user