Hello.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation as my sister blessed with a baby before the expected delivery date. Can you please help me to change it?
user
Sure.
assistant
Ok.
user
For changing reservation we need your name. Can you provide?
assistant
Sure, you can check my reservation on the name of Linda Roberts.
user
Sorry to say that, we cannot find any active reservation on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant