Hi.
user
Hello, how may I assist you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Anthony Lewis.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we found reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant