Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your name to check your reservation from our database?
assistant
Thank you. Myself Dennis Evans.
user
We regret to inform you that there is no reservation found on your name to cancel.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for opting us.
assistant