Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to change my reservation?
user
Sure, we are are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Sure, please check my reservation on the name of Michael Baker.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for opting us.
assistant