Hi.
user
Hello, how can I aid you today?
assistant
I am not feeling well to travel, can you please cancel my reservation?
user
Sure.
assistant
Thank you.
user
May I know your name to check reservation.
assistant
Sure, my name is Donna Adams.
user
Please, wait for a while.
assistant
OK.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the response.
user
Thank you for contacting us.
assistant