Hello.
user
Hello, how may I serve you at this moment?
assistant
Nancy Turner here. I need to change my recent reservation due to some personal problems, can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, we did not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for the information.
user