Hi.
user
Hello, how can I assist you?
assistant
Please help me to change my recent reservation.
user
Sure, I can help you with that. May I know your good name please?
assistant
Elizabeth Brown.
user
Ok, please wait for a while.
assistant
Sure.
user
Elizabeth Brown, there is no active reservation found under your name to do changes in that.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant