Hello.
user
Hello. How may I provide assistance for you today?
assistant
I want to change my existing reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, may I know on which name you have reserved your tickets?
assistant
I am George Robinson.
user
Ok, please wait for some time.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant