Hello.
user
Hello.
assistant
William Perez here.
user
Yes Perez, how can I assist you today?
assistant
I just want to cancel my recent reservation, as my visiting location is completely destroyed by floods. So please help me in cancelling my recent reservation?
user
Sure, I'll definitely help you with that. Please be on hold for few couple of seconds while I'll check your reservation status.
assistant
Ok, take your own time.
user
Perez, there is no reservation found active under your name to do cancellation.
assistant
Oh! It's not a problem, may be my friend has already cancelled it. Thank you for giving me information.
user
Welcome, thank you for utilizing our service.
assistant