Hello.
user
Hello, how may I serve you?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, will you please let me know your name to check the reservation list and revert you?
assistant
Thank you for accepting my request. Myself Rebecca Hall.
user
Ok, please wait.
assistant
Ok, I will wait.
user
Thanks for waiting Rebecca Hall, we could not find any reservation by the name you provided.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you reaching us.
assistant