Hello. I am Steven Clark.
user
Hello, how may I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, wait a minute.
assistant
Sure, take your time.
user
Sorry, there was no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant