Hello.
user
Hello, how may I assist you?
assistant
Michelle Carter here. Due to sudden change in planned location of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I am glad to help you. Please wait a moment I will check your reservation status.
assistant
Sure, take your time.
user
Sorry to say, no reservation found on your name in my database.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for the information.
user