Hello.
user
Hello. How may I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
May I know your name?
assistant
Lisa Rodriguez.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Thank you for your time.
user
Welcome Lisa Rodriguez.
assistant