Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
 I am here to help you with your concern.
assistant
Ronald Parker. Here.
user
Thank you for sharing your name and making my work easy. Wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant