Hello.
user
Hello.
assistant
I am Christine White.
user
How may I help you today?
assistant
I want to change my reservation, due to heavy rainfall in New York, can you help me?
user
Ok, please allow me for a moment to check with your previous booking.
assistant
Sure.
user
I am so sorry, there is no reservation found by your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching our services. have a great day ahead.
assistant