Hello.
user
Hello. What can I do for you at this moment?
assistant
I have to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, may I know your good name please?
assistant
Thank you for that. Please check the reservation with my name Gregory Brown.
user
Ok, please wait for few minutes.
assistant
Sure, take your time.
user
There is no existing reservation found on your name in our records.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user