Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, can you please let me know your name to cancel?
assistant
Amy Hill here.
user
Sorry, there is no active reservation found under your name to cancel.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant