Hello.
user
Hello. How may I assist you?
assistant
This is Steven Collins. Could you please help me to change my existing reservation?
user
Sure. Give me a moment.
assistant
OK.
user
Sorry, Steven Collins there are no reservations found under your name to cancel. To change reservation.
assistant
OK, that's fine.
user
Thank you for reaching our service.
assistant
Thank you for the information.
user