Hello, Betty Edwards here.
user
Hello, how may I guide you now?
assistant
Please help me out  in cancelling my recent reservation.
user
Betty Edwards, can you please wait for a moment till I check with your previous booking.
assistant
Sure, take your time.
user
Ok, please allow me to check for your existing reservation. Sorry to say but there is no active reservation found by your name.
assistant
Its ok, no issues.
user
Thank you for consulting with our services.
assistant
Anyways thank you.
user
Have a great day.
assistant