Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, may I know your good name?
assistant
Sure, my name is Rebecca Roberts.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant