Hello.
user
Hello.
assistant
I am Larry Thompson.
user
Larry, how can I assist you?
assistant
Our friend's are planned a trip in the holidays, but one of our friend is suffering from typhoid. So, the trip got cancelled, can you please cancel my ticket?
user
Sure, let me check our database. Please hold on.
assistant
Ok.
user
Sorry, no reservation found by your name.
assistant
Ok, that's fine no problem with that, thank you for your immediate response.
user
Thank you for choosing us.
assistant