Hello.
user
Hello.
assistant
Lisa Wright here.
user
How can I help you out?
assistant
I want to change my existing reservation details, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation on your name in our data.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant