Hello, I am Karen Davis.
user
Hello, how may I be of your assistance?
assistant
Due to some technical issues my press conference has been postponed so, can you please change my existing reservation?
user
Sure, please wait for a minute I will revert you with current status.
assistant
Sure, take your time.
user
Unfortunately there is no reservation found with your name.
assistant
Not an issue, thank you for the information.
user
Thank you for availing us.
assistant