Hello.
user
Hello.
assistant
I am Benjamin Evans.
user
How may I help you today? Nice to meet you Evans.
assistant
Due to heavy snow fall, I want to change my existing reservation. Can you please help me out?
user
Sure, I am here to help you. Please wait for a minute.
assistant
Sure.
user
I am really sorry for to tell you, I cannot find any reservation with your name.
assistant
That's ok. Thank you for your time.
user
Thank you very much for contacting us. Have a great day.
assistant