Hello.
user
Hello. How can I aid you at this moment?
assistant
I am Kevin Johnson, I would like to cancel my recent reservation, can you help me to cancel this reservation?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Thank you, take your own time to check the reservation.
user
Kevin Johnson, there is no active reservation found under your name in our database.
assistant
That's fine, thanks for your information anyways.
user
Thank you for utilising our service.
assistant