Hello.
user
Hello.
assistant
I am Kimberly Collins.
user
How can I aid you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, please allow me a moment to check for the status.
assistant
Ok.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant