Hi.
user
Hello.
assistant
I am Edward Jones.
user
How may I guide you today?
assistant
Can you help me for cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
OK.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant