Hello.
user
Hello, how may I assist you today?
assistant
I want to change my reservation as my meeting is postponed. Can you help me with that?
user
Sure, may I know your name for the changing process?
assistant
My name is Brandon Walker.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
Ok, thank you for the information.
user
Welcome, thank you for reaching us.
assistant