Hi. I am Emma Miller.
user
Hello, how may I aid you at this moment?
assistant
I need to cancel my existing reservation due to some health issue. Can you please help me with it?
user
Sure, I ma here to help you. Please wait for few minutes.
assistant
Sure.
user
THere is no recent reservation found on your name in our data base.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant