Hello, I am Shirley Campbell.
user
Hello, How can I help you?
assistant
My plan to visit my grandmother's house has got postponed, so could you please help me in changing the existing reservation.
user
Ok, Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, There was no reservation found with your name.
assistant
Ok, no issues.
user
Thanks for reaching us.
assistant
Thanks for your information.
user