Hi.
user
Hello, how can I assist you?
assistant
Could you please help me to cancel my recent reservation as my trip got postponed due to bad weather conditions?
user
Sure, I am here to help you. May I know your name please?
assistant
I am David Phillips.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
assistant
Thank you for your help in cancellation.
user
Thank you for reaching us, have a nice day.
assistant