Hello.
user
Hello.
assistant
I am Kathleen Clark.
user
How can I help you?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me in that?
user
Clark, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Ok.
user
Clark, I found a reservation and I have cancelled it sucessfully.
assistant
Thank you for your help.
user
Thank you Clark for reaching us.
assistant