Hello,.
user
Hello. How can I support you today?
assistant
I want to cancel my recent reservation due to my illness. Will you help me in cancelling my ticket?
user
Sure, I am happy to help you. May I know your name?
assistant
I am Kevin Thomas.
user
Ok, please wait for a while, I will check the existing reservation on your name.
assistant
Sure.
user
Thank you for being patient, we are sorry to say that there is no reservation found on your name.
assistant
No problem.
user
Thank you for choosing us.
assistant
Thank you for your quick service.
user