Hello.
user
Hello. How can I assist you for the day?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Thanks for that, my name is Deborah Scott.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a great day.
assistant