Hi.
user
Hello, How can I help you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, May I know your name?
assistant
Sure, my name is Sharon Adams.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for availing us.
assistant