Hello. I am Susan Gonzalez.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Please wait.
assistant
Sure.
user
Sorry, reservation found on your name to cancel.
assistant
Ok you can cancel the ticket.
user
Ok, your reservation got cancelled. Thank you for reaching us.
assistant
Thank you for your services.
user