Hi.
user
Hello, how may I aid you for the day?
assistant
Can you help me in cancelling my recent reservation, as my exam is cancelled?
user
Sure, I am here to help you out. Can you please mention your name to check your reservation status?
assistant
Check under the name Patricia Evans.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant