Hello.
user
Hello, how can I serve you today?
assistant
I am Andrew Mitchell, I would like to change my recent reservation, can you help me with this?
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's fine, thanks for your information.
user
Thank you for availing us.
assistant