Hi,.
user
Hello, how can I support you for the day?
assistant
Can you please help me in changing my reservation as the technical tour which I want to go has been postponed?
user
Sure, I am here to help you. May I know your good name?
assistant
My name is Linda Allen.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant