Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, I'm perky to help you with that. May I know your good name please?
assistant
My name is John Lopez.
user
Ok, please wait while I'll check your reservation status.
assistant
Sure.
user
John Lopez, there is no active reservation found under your name to do changes in that.
assistant
No problem, thank you.
user
Thank you for reaching us, have a nice day.
assistant