Hello, Ronald Allen here.
user
Hello, is there any help need from my side?
assistant
Yes, I want to cancel my trip. Can you do this?
user
Yes, we are here to help you. Just be online, I will check your name in our data base.
assistant
Thanks. Ok.
user
Allen, there is no ticket booked on your name previously, I think your ticket is not booked.
assistant
Ok. Thank you to inform me.
user
Is there any other help that you need from my side?
assistant
No.
user
Ok, thank you have a nice day Allen.
assistant