Hello.
user
Hello, how may I aid you today?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your good name?
assistant
Thank you for your response, my name is Amanda Williams.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant