Hi, I am Lisa Gonzalez.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, give me a moment.
assistant
OK.
user
Thank you for being wait. Unfortunately we didn't found any reservation by your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us.
assistant