Hello.
user
Hello, how may I assist you today?
assistant
Due to sudden work at my office, I want to cancel my recent reservation.
user
Sure, may I know your name?
assistant
I am Elizabeth Smith.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant