Hello,.
user
Hello, How can I help you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to change?
assistant
I am Brandon Lee.
user
Ok, please wait.
assistant
Ok,.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant