Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation as I am not interested to go on the trip any more.
user
Sure, can I know your name?
assistant
My name is Amanda Robinson.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry, no reservation found on given name.
assistant
Never mind, thank you .
user
Thank you for reaching us.
assistant