Hello.
user
Hello. How can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name please?
assistant
Thank you for accepting my request, myself Dennis Brown.
user
Please give me a moment.
assistant
Sure, take your own time.
user
There is no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant