Hello.
user
Hello, how may I aid you today?
assistant
I am Charles Collins. I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry Charles Collins, there is no active reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant