Hello.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name please?
assistant
Sure, myself Sharon Collins.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry, we regret to inform you that there is no flight available as per your request.
assistant
Oh! It is sad to hear. Anyway, thank you for your time.
user
Sorry, we again tried and we have found your reservation. Shall I cancel it?
assistant
That is ok, please proceed with cancelling.
user
 As per your request, we had cancelled your reservation.
assistant
Thank you for your help.
user
Most welcome.
assistant