Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, please share your good name?
assistant
My name is Michael Carter.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant