Hello. I am Kenneth Smith.
user
Hello, how may I assist you?
assistant
I need to cancel my recent reservation due to post postpone of my football match. Could you please help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, thank you for your information.
user
Thank you for connecting with us, have a good day.
assistant