Hi.
user
Hello. How may I serve you at this moment?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please help me with your good name?
assistant
I am Nancy Martin.
user
Ok, please wait for few minutes, let me check with your recent reservation status.
assistant
Ok.
user
There is no recent reservation found on your name in our data base.
assistant
No issues, thank you for your information.
user
Thank for availing us.
assistant