Hello, I am Edward Young.
user
Hello, how can I support you?
assistant
As I had fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me in cancelling?
user
Sure, give me a minute.
assistant
Ok.
user
Thank you for being wait. Unfortunately, we found no reservation with your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant