Hello.
user
Hello, how can I assist you today?
assistant
I want to change my reservation, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Laura Jackson.
user
 I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem.
user
Thank you for choosing us.
assistant
Thank you.
user