Hello. Myself Betty Anderson.
user
Hello, how may I aid you today from my end?
assistant
I want to change my existing reservation, can you help me?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry Betty Anderson, there is no reservation on your name in our data base.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant