Hello,.
user
Hello, how can I support you for the day?
assistant
Could you please help me in changing my existing reservation as my exam dates got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please.
assistant
My name is Rachel Jones.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us. have a great day.
assistant