Hello.
user
Hello, how may I aid you?
assistant
Nicole Roberts here. I need to change my destination in my recent reservation, can you help me?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation details.
assistant
Ok, take your time.
user
Sorry Nicole Roberts, there is active reservation on your name.
assistant
It's ok no problem, may be my friend has been already changed.
user
Thank you for reaching us.
assistant
Thank you for your kind information.
user