Hello, I am Dorothy Wright.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Please hold on for a moment, I will check and let you know.
assistant
Ok, take your time.
user
Sorry Dorothy, no reservation found on your name.
assistant
That's ok, may be my friend has cancelled it before.
user
Thank you for reaching us. Have a good day.
assistant
Welcome.
user