Hello. I am Cynthia Davis.
user
Hello, how may I support you today?
assistant
Due to sudden changes, my exams has been preponed.Can you please change my reservation?
user
Sure, we are perky to help you. Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant