Hello.
user
Hello. How may I guide you today?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Brandon Mitchell.
user
Please be on hold to check.
assistant
Ok, take your time.
user
We regret to inform you that, there is no reservation available on your name in our records.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us, have a great day.
assistant