Hello.
user
Hello.
assistant
My name is Brenda Thompson.
user
How can I assist you today?
assistant
I want to do some changes in my existing reservation, can you please help me with that?
user
Sure Thompson, can you please wait for a moment?
assistant
Sure, take your time.
user
Sorry Thompson, there is no reservation done on your name.
assistant
That's ok, thank you for checking us.
user
Thank you for consulting our agency.
assistant
Welcome.
user