Hello. I am Thomas Young.
user
Hello, may I know how best I can help you today?
assistant
Can you help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
user
Sure, please wait.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues.
user
Thank you.
assistant
Thank you for your information.
user