Hi.
user
Hello. How can I aid you?
assistant
I am Patricia Taylor. I need to amend my reservation due to some issues, can you help me out?
user
Sure, please allow me a moment to check for your reservation status.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant