Hello.
user
Hello. How may I assist you now?
assistant
I am Cynthia Walker. Can you please help me in changing my reservation as the food festival which I have planned to attend go postponed?
user
Sure, I will help you. Please, standby.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for approaching us.
assistant