Hi, I am Thomas Moore.
user
Hello, how do I be helpful to you?
assistant
As I want to go for a  holiday trip, I want to book a flight ticket.
user
Ok, could you mention the details of holiday destination and origin?
assistant
Sure. I want to start from Charlotte, NC-CLT on 07/26 to Boston, MA-BOS on 07/28.
user
Ok, just a moment, I will be right back with flight details.
assistant
Ok.
user
Thank you for being on hold, there is flight appeared according to your details. Details of flight  are, Flight number is 1027, airline Delta, with 100 coat and connection limit is 1. Shall I proceed for ticket confirmation?
assistant
Yes, you can proceed.
user
Your booking is done on Delta airlines.
assistant
Thank you for your service.
user
Thank you for picking us.
assistant