Hello.
user
Hello, how may I assist you?
assistant
Nicole Roberts here.
user
Yes, Roberts.
assistant
Owing to an emergency I have request you to cancel my reservation, can you please help me out?
user
Sure, I will help you out.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry Roberts, no reservation found your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
Ok, thank you for reaching us.
assistant
Welcome.
user