Hello, I am Samuel King.
user
Hello. How can I assist you today?
assistant
As my schedule of attending an conference got cancelled. Can you please help me in cancelling my reservation?
user
Sure, I will help you on that. Please give me a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Ok, no issue. Thank you for your information.
user
Welcome, have a great day.
assistant