Hello.
user
Hello. How can I aid you?
assistant
I have to change my ticket reservation due to some issues regarding money problem, can you please help me in changing my flight ticket?
user
Sure, may I know your name?
assistant
Sure, my name is Dorothy Smith.
user
Sorry, there is no reservation found under your name.
assistant
Ok, that's fine, thank you for your valuable information.
user
Thank you for choosing us.
assistant