Hello.
user
Hello. What service that you are looking for?
assistant
I am Laura Johnson.
user
Ok Laura Johnson.
assistant
I would like to cancel my reservation as I am planning to go for business meet, can you please help me out?
user
Sure, I am here to help you with that. Please give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found with your name in our database.
assistant
Ok no problem, thanks for your checking.
user
You are welcome, thanks a lot for contacting us.
assistant