Hello.
user
Hello. How can I assist you today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, can you please provide your name to search for the reservation status?
assistant
Please check with name Donna Scott.
user
Wait a moment please.
assistant
Sure.
user
Donna Scott, I have found your reservation and I have cancelled it successfully.
assistant
Thanks for cancelling my reservation.
user
Thank you for contacting us.
assistant
Great service you did.
user