Hello.
user
Hello.
assistant
I am Shirley Turner.
user
How can I aid you Turner?
assistant
I want to change my recent reservation as my meeting with my friend has been relocated. Help me in changing my recent reservation.
user
Sure, I will help you Shirley.
assistant
Thank you.
user
Please wait for a while, I will check the present status and get back to you.
assistant
Sure.
user
Sorry  Shirley Turner, no reservation found on your name in our reservation list.
assistant
Its ok, thank you for your assistance.
user
Thank you for approaching us, have a nice day.
assistant