Hello.
user
Hello, How may I assist you at present?
assistant
Can you please help me to change my reservation on the name of Samantha Lee?
user
Sure, we are here to help you to change it.
assistant
Thank you for accepting my request.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant