Hello.
user
Hello. How may I assist you?
assistant
I want to change my reservation as I am unwell, can you please help me out?
user
Yes, can I know your name for checking?
assistant
Sure, my name is Joshua Anderson.
user
Ok, give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not an issue, anyway thank you for checking.
user
Thank you for consulting us.
assistant