Hi.
user
Hello, how can I help you today?
assistant
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please help me out in changing?
user
Sure, can I have your name please?
assistant
I am Dennis Harris.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant