Hello.
user
Hello, how can I help you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you with that reservation change. May I know your name please?
assistant
My name is Susan Thompson.
user
I have found your previous reservation with your name in our database. Can you please share your new preferable airport codes?
assistant
My source airport code is DEN and the destination airport code is JFK.
user
May I know your new travelling dates, please?
assistant
I would like to take off on Dec 28 and return on Dec 30.
user
Which class do you prefer either economy or business?
assistant
I am ok with any class.
user
Is there any particular time for departing and returning?
assistant
No.
user
Do you have any other specifications?
assistant
I need a flight with 1 connection.
user
Delta Airlines are providing a flight-1024 with connection limit-1 and the ticket fare is 100. Shall I proceed with booking?
assistant
Yes, please proceed with the booking.
user
Susan Thompson, your booking is done in economy class, the depart time is 18:00 PM and return time is 15:00 PM.
assistant
I appreciate your help, thank you.
user
Most welcome, thank you for choosing our agency. Have a safe journey.
assistant
You are welcome.
user