Hi.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation, because of some health issues. Can you please help me in this condition?
user
Sure, may I know your name please as it is mandatory to know your name for changing the reservation.
assistant
Sure, my name is Nancy Turner here.
user
Ok, hold on for a while. Let me check in our data base.
assistant
Sure.
user
Sorry Nancy, there are no flight reservation found under your name.
assistant
Ok, no problem.
user
Thank you for availing our services. Have a nice day.
assistant
You are welcome.
user