Hello. Myself James Garcia.
user
Hello, how may I serve you at this moment?
assistant
I would like to cancel my recent reservation due to some health issues, can you help me?
user
Sure, I will help you. Please wait for a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found in our records on your given name.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, have a nice day.
assistant