Hi.
user
Hello, how can I help you today?
assistant
I actually want to cancel my reservation as my project got ramp down. Can you please check whether my reservation is active or not? If it is active please cancel it.
user
Sure, we are here to help you. May I know your name?
assistant
The reservation was made by the name Mary Moore.
user
Ok, wait for a while.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
It's Ok, thanks for your response.
user
Thanks for approaching us.
assistant