Hello.
user
Hello. How can I help you today?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I can help you with that. May I know your name for checking your previous reservation status?
assistant
My name is George Adams.
user
Ok, please wait a moment, I will check your reservation status.
assistant
Sure, take your own time.
user
There is no previous reservation available on your name.
assistant
Ok, not an issue. May be something went wrong while booking. Thank you for providing information.
user
Thank you for contacting us, have a good day.
assistant