Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation as I have booked my ticket with wrong dates, please help me out.
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Katherine Taylor.
user
Just a moment, let me check your reservation status in our database.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
That's ok, thank you for checking.
user
Thank you very much for contacting our agency.
assistant