Hello.
user
Hello, how can I assist you now?
assistant
I am Virginia Miller. Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am ready to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Virginia Miller, no reservation has found under your name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us, have a good day.
assistant