Hello.
user
Hello. How can I assist you now?
assistant
Unfortunately, I want to change my existing reservation can you please help me in this condition?
user
Sure, I will help you with that. Can I have the name on which you reserved earlier?
assistant
Sure, my name is Nicholas Young here.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry Young, no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for choosing us, have a great day.
assistant
Thank you for your information.
user
Most welcome.
assistant