Hi, I am Susan Evans.
user
Hello, how may I be of your assistance?
assistant
As my trip got postponed I want to reschedule my reservation, so can you help me with it please?
user
Sure, please wait for a minute I will revert you with current status.
assistant
Sure, take your own time.
user
There is no reservation found with your name.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us.
assistant