Hello.
user
Hello. How can I help you?
assistant
I am Barbara Lopez, I want to change my reservation as my plan to meet my friend is postponed.
user
Ok.
assistant
Can you help me with that?
user
Sure, please standby.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation with your name.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant