Hi.
user
Hello. How can I aid you?
assistant
One of my friend met with an accident, So our planned holiday trip has been cancelled. So can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
Sure, Sarah Jackson here.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant