Hi.
user
Hello, may I know your name?
assistant
My name is Daniel Mitchell.
user
Daniel Mitchell, how may I assist you?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.
user
Yes, sure. But, Daniel Mitchell there is no reservation under your name.
assistant
That's fine, thank you for your help.
user
Thank you for choosing us. Your most welcome.
assistant