Hello, I am Patrick Smith.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not a problem. Thanks for your response.
user
Thank you for contacting us.
assistant