Hello.
user
Hello, how can I assist you today?
assistant
My cricket match got postponed due to heavy rainfall, can you please change my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
Yes, my name is Betty Wright.
user
Ok, please wait for a few minutes.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you for the response.
user
Thank you for choosing us.
assistant