Hello.
user
Hello. How can I aid you?
assistant
I am planning to book a flight ticket to CLT from OAK, can you please help me out?
user
Sure, We are here to help you. Can I know your travelling dates?
assistant
Sure, my trip dates are May 17 and May 19.
user
Do you need any break?
assistant
No issues with connection.
user
May I know your name?
assistant
Sure, my name is Jessica Parker.
user
Is there any other specifications?
assistant
No.
user
Please wait a while.
assistant
Ok.
user
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant