Hello.
user
Hello, how may I render you today?
assistant
I want to change airport codes in my existing reservation, can you please help me?
user
Sure, we are here to help you. May I know your good name?
assistant
Thank you for your positive response. The ticket is reserved under the name Emily Thomas.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant