Hello.
user
Hello. What kind of help is required from my end?
assistant
Is this Nortwind airways?
user
Yes, you are in wright place.
assistant
I am looking for your help to cancel my existing reservation.
user
Sure, can I know your name for cancelling the reservation?
assistant
Certainly, my name is Rebecca Edwards.
user
Sorry Rebecca, there is no reservation found on your name. Thank you for reaching us.
assistant
No problem, thank you for cooperation on this matter.
user