Hello, I am Kevin Williams.
user
Hello, Kevin Williams, How can I help you the best today?
assistant
Could you please help me to change an existing reservation as my trip got postpone due to my leaves are not approved?
user
Sure, I can help you to change your reservation.
assistant
Thank you.
user
Please let me allow, to check your reservation status.
assistant
Sure.
user
Thanks for your time, there is no active reservation on you rname to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for your presence.
assistant