Hello.
user
Hello, how may I assist you today?
assistant
Dorothy Hernandez here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Please be hold on for a moment.
assistant
Ok, I will wait.
user
Sorry Hernandez, there is no reservation found under your name to amend any reservation.
assistant
Anyway, thanks for the information.
user
You are welcome.
assistant