Hello.
user
Hello, how may I help you?
assistant
I am Daniel Martinez. I want to cancel my recent reservation due to my health issue, so can you please help me with this?
user
Sure, please wait for a while.
assistant
Sure, I will wait.
user
Sorry Daniel, there is no active reservation found with your name to cancel.
assistant
Ok, not a problem. Thank you for checking.
user
My pleasure.
assistant