Hello.
user
Hello.
assistant
I'm Ruth Gonzalez.
user
How may I help you?
assistant
I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?
user
Sure, please wait for a minute.
assistant
Sure, take your time.
user
Ruth, there is no reservation found with your details.
assistant
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user