Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Ronald Thompson.
user
Sure Ronald, I will help you with that.
assistant
Would it be possible to change my reservation?
user
Yes, It is possible to change if it is existing. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Ronald Thompson, no reservation has found under your name to change.
assistant
It's ok, thanks for your information.
user
Thank you for choosing us, have a good day.
assistant