Hi.
user
Hello, how may I be at your service for the day?
assistant
I am Mary Miller. I need your assistance in cancelling my ticket, because my mom came to meet me as a surprise. Can you help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
Give a minute, I will check and let you know the details.
assistant
Sure.
user
Thanks for your time. I did not get any reservation on your name to cancel.
assistant
Ok, Thanks for sharing the information.
user
Thank you for availing us, have a nice day with your mom.
assistant