Hello.
user
Hello, how can I aid you today?
assistant
I have to cancel my reservation because my trip has been cancelled. can you aid me ?
user
Sure, please share your good name?
assistant
Timothy Gonzalez.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
No problem, thank you for searching.
user
Thank you.
assistant