Hi, I am Nancy Wilson.
user
Hello, how may I be of your assistance?
assistant
As my plan to visit my grand parents house but due to bad weather conditions I just want to cancel my recent reservation. Can you please help in cancellation?
user
Sure, please wait for a minute I will revert to you with current status.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing our service.
assistant