Hi.
user
Hello, how may I assist you?
assistant
I am Thomas Hernandez. I want to cancel my recent reservation due to cancellation of my trip.Can you help out with this cancellation?
user
Sure, please wait a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. There is no reservation on your name.
assistant
That's Fine. Thank you for the information.
user
Thank you.
assistant