Hello.
user
Hello, how may I help you today?
assistant
I am Steven Carter.
user
Ok.
assistant
I want to cancel my reservation as my exams was got cancelled, can you please help me that?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no problem. Thank you so much.
user
Thank you.
assistant