Hello.
user
Hello. How may I assist you?
assistant
I am Cynthia Scott, can you help me to change my reservation? Actually, there is a small change in my trip. Please help me out.
user
Cynthia, I will help you. Let me check your details.
assistant
Sure.
user
Cynthia, there is no reservation found under your name.
assistant
Oh! that's fine for me. Thank you for your help and support.
user
Thank you for choosing us.
assistant