Hello.
user
Hello, how can I help you today?
assistant
I want to change my reservation as I am stuck with my work and can not go on this trip. Can you please help?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Kimberly Nelson.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thanks for approaching us.
assistant