Hello,.
user
Hello, how can I aid you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Paul Lee.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for approaching us.
assistant