Hello.
user
Hello, how may I aid you today from my end?
assistant
I am Barbara White. I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok.
user
Sorry Barbara White, there is no active reservation on your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant