Hi.
user
Hello, how can I help you today?
assistant
I need to change my existing reservation due to cyclone and heavy thunderstorm at my destination. Please, help me.
user
Sure, I will help you. I need your name to check the reservation, may I know your good name?
assistant
My name is Betty Thomas.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to inform that there is no any reservation found on your name.
assistant
No issue. Thanks for the information.
user
Thank you, have a nice day.
assistant