Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me to cancel my flight ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
I am Kathleen Parker.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Kathleen Parker, I am really sorry to inform you that there is no reservation found on your name.
assistant
That's ok thank you for checking.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant