Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency I have to attend a meeting as if now I had to request for cancelling my reservation, Can you be my helping hand in doing it?
user
Sure, I am happy to help you. Please wait for a couple of minutes.
assistant
Ok.
user
May I know your name?
assistant
My name is Catherine Baker.
user
Ok, Thank you for waiting. Unfortunately, we found no reservation.
assistant
Ok, no worries. Thanks for your response.
user
Thank you for connecting with us.
assistant