Hello.
user
Hello. how may I best serve you?
assistant
I met with an accident last day, so I want to cancel my reservation. Can you help me out?
user
Sure, may I know your good name?
assistant
Reservation was made by Stephen Davis.
user
Thank you for proving your good name, there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for making us to serve you.
assistant