Hello,.
user
Hello, how may I oblige you today?
assistant
Please cancel my reservation, which is reserved earlier under the name of Andrew Hernandez. As I cannot attend the meeting due to heavy snow.
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem. Anyway, thanks for your effort.
user
Thank you for reaching us, Have a blissful day!.
assistant