Hi, I am Amy Edwards.
user
Hello. How can I assist you?
assistant
Owing an emergency want to cancel my reservation, can you please help in cancellation of my reservation?
user
Sure, I can help you out. Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's fine, thank you for the response.
user
Thank you for picking us.
assistant