Hello, I am Anthony Green.
user
Hello, how can I aid you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
user
Sure, I am here to help you. hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Anthony green. there are no flights reserved on your given name formerly.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user