Hello.
user
Hello, how can I be in service today?
assistant
I want to cancel my reservation because of some issues in my location. Can you cancel my reservation?
user
Sure, I will help you with that. May I know your name to check the reservation?
assistant
Myself Susan Evans.
user
Please wait a monent.
assistant
Ok.
user
Susan Evans, according to our reservation records there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing our agency.
assistant