Hello.
user
Hello, do you need any help from us?
assistant
Please can you help me to cancel my reservation which I did on the name Justin Green?
user
Sure, please allow me a moment.
assistant
Ok, please take your own time.
user
Sorry, there is no reservation matching with your name in our portal to cancel.
assistant
Ok, not a problem. Thank you for assisting me with concern I have provided.
user
Thank you for consulting us, have a great day.
assistant