Hi.
user
Hello, how may I aid you for today?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will help you with that. Can you please provide your name to check the active reservation?
assistant
Sure, my name is Lisa Mitchell.
user
I regret to say this Lisa, there are no active reservation with your name to change.
assistant
No issues, thank you for your time.
user
You are most welcome, thank you for reaching out here.
assistant