Hello. I am Melissa Thompson.
user
Hello, how can I best aid you now?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, that is what I am here. Please wait for sometime.
assistant
Ok.
user
Unfortunately, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for consulting us, have a nice day.
assistant