Hi, Amanda Johnson here.
user
Hello, how can I serve you?
assistant
Owing to an emergency, my meeting with client has been cancelled. So I have a request to you to cancel my existing reservation?
user
Sure, we will help you in cancelling. Just give me a moment to check your details.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name to cancel.
assistant
Ok, no worries at all. Thanks for your assistance.
user
Thank you for contacting us.
assistant