Hello.
user
Hello.
assistant
I want to change my reservation as I have booked my ticket with wrong dates, please help me out.
user
Sure,  I am happy to help you with flight ticket changing process.
assistant
Thank you.
user
Can I know your previous flight ticket reservation name?
assistant
Sure, my name is Michelle Jones.
user
Please give me a moment.
assistant
Sure.
user
I am sorry to say that, there is no reservation obtained based on my search under your name in our booking list.
assistant
Ok, not an issue. Thank you for checking.
user
It's my pleasure and thank you for consulting us with your query.
assistant