Hello.
user
Hello. What can I do to make your experience better with us?
assistant
I want to change my existing reservation, as my exams got postponed for nest month. Can you please help me out?
user
Sure, I'll try to help you with this.
assistant
Thank you for considering my request.
user
May I know your name to check the reservation status?
assistant
Sure, myself Patricia Martin.
user
Thank you for providing your name, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for approaching us.
assistant