Hello.
user
Hello, how can I help you at this moment?
assistant
I want to change my reservation as in new reservation I want a connected flight for my journey. Can you guide me to change it?
user
Ok, sure. I can guide you best.
assistant
Ok.
user
May I know on which name you have booked your ticket?
assistant
Sure, my previous ticket can be reserved on the name of Jerry Evans.
user
Ok, please wait.
assistant
Ok, I will wait.
user
Sorry, we did not find any reservation on the name of Jerry Evans.
assistant
Ok, thanks for your response.
user
Thanks for consulting us, have a great day.
assistant