Hello.
user
Hello, how can I assist you?
assistant
I am Jacob Scott. Can you please cancel my last reservation?
user
Sure, I will help you. Please wait for a while.
assistant
OK.
user
Thanks for being so patience. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thank you.
user
Thanks for opting us, have a good day.
assistant