Hi,.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Kathleen Lopez.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no issues. Thank you for sharing the information.
user
Thank you for opting us, have a great day.
assistant