Hello, Sandra Miller here.
user
Hello, what can I do for you?
assistant
I made a reservation earlier, as I am not feeling well to travel, so I want to change my reservation.
user
Ok, please give me a minute.
assistant
Ok, take your own time.
user
Thank you for your time, sorry we did not find any reservation.
assistant
No issues, thanks for your quick response.
user
Thanks for opting us.
assistant