Hello. I am Ruth White.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation due to my friend fallen ill. Can you assist me in this?
user
Sure, I will help you on that. Please give me a moment.
assistant
OK.
user
Thank you for waiting. Your reservation is successfully cancelled.
assistant
Thanks a lot for this.
user
Welcome, have a great day.
assistant