Hello.
user
Hello. How may I assist you now?
assistant
My business meeting has been postponed due to some technical problem, so I want you to do some changes in my existing reservation. Can you please help me out?
user
Sure, can you please provide your name?
assistant
Sure, I am Michael Collins.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting. There was no reservation found on your name.
assistant
No issue, thank you.
user
Thank you for availing us.
assistant