Hello.
user
Hello. How can I assist you?
assistant
I am planning to change an existing reservation, due to some urgent work. Can you please help me out to change my reservation?
user
Sure, can I know your name please?
assistant
My name is George Miller.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for approaching us.
assistant