Hello,.
user
Hello,.
assistant
I  am Cynthia Davis.
user
How may I render you today?
assistant
I just want to change my existing reservation, due to postpone of my holiday trip  with friends,. Can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
Sorry, we could not find any active reservation in your name.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us. Have a nice day.
assistant