Hello.
user
Hello, how can I help you today?
assistant
I already book a reservation but due to some reason I want to postponed my trip dates. Can you change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please to proceed further?
assistant
My name is Linda Robinson.
user
Please give me a minute, I will check with the status and get back to you.
assistant
Ok, I will wait for your reply.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Ok, thank you for the information.
user
Thanks for approaching us, have a nice day.
assistant