Hello.
user
Hello, how may I help you?
assistant
I have to change my reservation which I have recently booked on the name Kimberly Walker. Can you help me please?
user
Sure, I will help you in amending your reservation. Please allow me a moment to check the reservation on your name in our data base.
assistant
Ok, thank you for helping me.
user
Sorry Walker, there is no reservation on your name.
assistant
That's ok, thank you for your assistance.
user
Thank you for contacting us.
assistant