Hi.
user
Hello, how can I help you today?
assistant
Owing for an emergency, I have to cancel my flight reservation. Can you please help me?
user
Sure, we are perky to help you. May I know your good name to proceed further?
assistant
Sure, my name is John Allen.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
Not an issue. Anyway, thank you.
user
Thank you.
assistant