Hello.
user
Hello.
assistant
I am Anna King.
user
How may I assist you at this moment?
assistant
I just want to cancel my recent reservation which I have done, due to some abnormal weather conditions. Can you please help me with it?
user
Sure, I am glad to help you out with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Ok, sure.
user
Sorry to inform you, there is no active reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you.
user
Thank you for reaching us.
assistant