Hello.
user
Hello. How may I assist you at this moment?
assistant
I need to change my reservation due to my planned programme got shifted to another dates. So please help me with changing my reservation.
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
Thank you for accepting, myself Robert Parker.
user
Ok, please be on hold.
assistant
Sure, take your time to check.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It may not be booked properly.
user
Thank you for reaching us, have a great day.
assistant
Anyway, thank you for your time.
user
Welcome.
assistant