Hi. Lisa Gonzalez here.
user
Hello, how may I help you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I am here to help you.
assistant
Ok.
user
Sorry Lisa, there is no reservation found as per your name to change it.
assistant
That's ok. Thank you.
user
You are welcome.
assistant