Hello.
user
Hello, how may I render you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
Sure, myself Joshua Lee.
user
Please wait for couple of minutes.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant