hi.
user
Hello.
assistant
I am Sandra Rodriguez.
user
How can I aid you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
user
Sure, give me a  minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us.
assistant