Hi.
user
Hello. How can I assist you now?
assistant
Can you please change my reservation?
user
Sure, I am happy to help you with that.
assistant
Ok.
user
Please let me know your good name to check your reservation status.
assistant
I am Melissa Green.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Melissa Green, no reservation has found under your name to change.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant