Hello.
user
Hello, how can I help you today?
assistant
My name is Barbara Wright. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure, I will wait for your response,.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for approaching us.
assistant
Welcome.
user