Hi.
user
Hello.
assistant
Raymond Hernandez here.
user
Raymond Hernandez, how can I aid you today?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Raymond Hernandez, there are no flights reserved on your given name formerly.
assistant
That is not a problem. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant