Hello.
user
Hello, how can I assist you for the day?
assistant
I would like to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, I am mirthful to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Betty Baker.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure, take your time.
user
There is no active reservation found with your name in our database to change it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant