Hello.
user
Hello, how may I assist you?
assistant
I need to change my recent reservation due to postpone of my exams, can you help me in doing that?
user
Sure, we are happy to help you. Please let me know your good name to proceed further.
assistant
I am Janet Davis.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant