Hi.
user
Hello. How can I help you?
assistant
I want to change my existing reservation due to my health issues, can you please help me with this?
user
Sure. Please let me know your name?
assistant
I am Timothy Anderson.
user
Let me check status with your recent reservation.
assistant
Ok.
user
Sorry, there is no reservation by your name.
assistant
No problem, thank you for the information.
user
Thank you. Have a nice day ahead!.
assistant