Hi. I am Amy Hall.
user
Hello, how can I be of your assistance?
assistant
Due to sudden changes in the dates of summit which was going to held in the place.So I would like to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, we will help you on that. Just wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no worries at all. Thank you for your valuable information.
user
Thank you for choosing us.
assistant