Hello.
user
Hello, how may I assist you now?
assistant
I made a reservation earlier, as I am not feeling well so I need to cancel my reservation. Can you help me in cancellation?
user
Sure, may I know your name please?
assistant
Sure, my name is Stephanie Evans.
user
Sorry, no reservation found under your name.
assistant
No issues, thanks for your assistance.
user
Thank you for contacting us.
assistant