Hello.
user
Hello.
assistant
I am Deborah Nelson, want to cancel my recent reservation due to some emergency. Please help me out with that.
user
Sure, I am here to help you. Please wait a moment.
assistant
Thanks.
user
Deborah, no reservation has been found on your name in our database.
assistant
It's ok, thank you for your help.
user
Thank you for approaching us.
assistant