Hello.
user
Hello, how may I aid you for today?
assistant
Here Karen Hernandez. I want to cancel my reservation because my health is not good.
user
I am glad to help you in cancellation of your reservation.
assistant
Thank you.
user
Sorry to say this Karen, there are no reservations under your name to cancel.
assistant
That's good, thank you for information.
user
You are welcome, thank you for reaching out here.
assistant