Hello. I am Virginia Baker.
user
Hello, how can I assist you for the day?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you with that. Please hold for a moment.
assistant
Sure.
user
There is no active reservation found with your name in our database to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant