Hi.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is George Campbell.
user
Ok, wait a minute please.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant