Hello, I am Debra Wright.
user
Hello, how may I serve you today?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, please hold on I will let you know in a moment.
assistant
Sure.
user
Thanks for waiting, we have not found any reservation on your given name.
assistant
Ok, no problem, thanks for your information.
user
Thank you for reaching us.
assistant
Thank you.
user