Hello.
user
Hello.
assistant
Stephen Perez here.
user
Could I have your name please?
assistant
I want to cancel my reservation due to floods in Las Vegas, can you help me please?
user
Yes Perez, I am glad to assist you.
assistant
Ok, please check with my existing reservation. I'm waiting for your response.
user
Perez, in our portal there is no seat reserved with your name to cancel.
assistant
Ok, that will be fine. Thank you for your humble assistance.
user
Thank you for consulting us, have a great day.
assistant
You are most welcome.
user