Hello.
user
Hello. How may I help you?
assistant
I'm Joseph Walker. I have to change my recent reservation, as my scheduled examination dates has been postponed.
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Sorry to inform you, there is no reservation found on your name in my records.
assistant
That's ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Anyways, thank you for the information.
user
Welcome.
assistant