Hi.
user
Hello. How can I aid you today?
assistant
Can you please change my reservation?
user
Sure, I am here to help you with that changing reservation.
assistant
Thank you.
user
May I know your name for checking your previous reservation status.
assistant
Emily Baker here.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
Ok.
user
There is no active reservation found on your name in our database to change.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant