Hello, I am Sharon Edwards.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please be on hold. Thanks for your time, there is no reservation found on your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you.
assistant