Hello.
user
Hello. How can I assist you today?
assistant
  Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, will you mention your name for checking the reservation status?
assistant
Margaret Taylor here.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
No problem, Thanks for the information.
user
Welcome, have a great day.
assistant