Hi.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my recent reservation as my trip got cancelled?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Pamela Green here.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
That's ok, thank you for checking.
user
Thank you very much for contacting our agency.
assistant