Hello.
user
Hello.
assistant
I am Jacob Lopez.
user
How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure, take your own time.
user
Jacob Lopez, we regret to inform you that there is no reservation found on your name in our records.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant