Hi.
user
Hello, how can I aid you?
assistant
Can you please help me in changing my reservation as my meeting got postponed?
user
Sure, may I know your name?
assistant
My name is Patrick Thompson.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we could not find any reservation on your name.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant