Hi,. I am Cynthia Johnson.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Ok, thank you for sharing the information.
user
Thanks for approaching us, wish you a happy day.
assistant