Hello.
user
Hello. How can I help you today?
assistant
I am Virginia Allen. Owing to an emergency, I want to cancel my reservation. Could you please help me in the cancellation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Sorry Virginia Allen, no reservation done on your name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thank you.
user