Hello, I am Benjamin Carter.
user
Hello. How may I help you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you please help me out with this?
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok, thank you for checking.
user
Most welcome.
assistant