Hello.
user
Hello, how can I guide you for today?
assistant
Due to my ill health, doctor advised me to take rest. I would like to cancel my recent reservation, please help me out.
user
Can you please provide your name?
assistant
Sure, my name is Kevin Wilson.
user
Please give me a minute, I will find your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us. Have a great day.
assistant