Hello. I am Kenneth Turner.
user
Hello. How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am ready to help you. Please wait for a moment.
assistant
Ok, take your own time.
user
Sorry Kenneth, there are no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant