Hello.
user
Hello. How may I aid you?
assistant
I want to change my existing reservation, due to postpone of my Arts Competition in New York. Can you please aid me to make some modifications on dates?
user
May I know your name?
assistant
Sure, my name is Charles Martinez.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you.
assistant