Hello.
user
Hello.
assistant
Katherine Jones here.
user
How can I help you?
assistant
I would like to change my existing reservation due to some health issues, can you please help me in that?
user
Just a moment please.
assistant
Ok, take your time.
user
I am sorry no reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant