Hello.
user
Hello. How may I aid you today?
assistant
Owing to an emergency I had to request for this change reservation.
user
Ok.
assistant
Can you please help me to change an existing reservation?
user
I will help you in this. May I have your name?
assistant
My name is Eric Green.
user
Ok. Please wait. I will let you know.
assistant
Sure.
user
Thanks for waiting, your name is not found in the reservation list to proceed further.
assistant
That's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant