Hello.
user
Hello.
assistant
My name is Scott Clark.
user
How can I aid you today Clark?
assistant
I want to change my existing reservation due to bad weather condition.
user
Sure, I am here to render you. Please wait for a couple of minutes.
assistant
Sure.
user
Sorry for inconvenience, there is no reservation done on your name.
assistant
No problem, thank you for your service.
user
Thank you for approaching us.
assistant