Hi.
user
Hello. May I have your name please?
assistant
I am Gregory Rodriguez.
user
How may I help you now?
assistant
I would like to cancel my recent reservation, due to my convocation dates have been changed. Can you help me in my cancellation?
user
Sure.
assistant
Ok.
user
Sorry, there was no reservation with your name.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant