Hello. I am Timothy Wilson.
user
Hello, how can I guide you for today?
assistant
I want to do some modifications in my previous reservation, due to some health issue. Can you please help me out?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Anyway thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant