Hello.
user
Hello. How can I help you today?
assistant
I had done my booking last week due to raining in the destination I would like to cancel my flight ticket. Can you help me to cancel my flight ticket?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
I am Cynthia Collins.
user
Please allow me a moment to check the details for you.
assistant
Ok.
user
I appreciate your patience. Cynthia, I have checked and see that there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
You are welcome. Is there anything else I can help you today?
assistant
No, I don't have any other requirements.
user
Ok. Thank you for contacting us.
assistant
Most welcome.
user