Hi.
user
Hello.
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. May I know your name for checking your previous reservation status?
assistant
Myself Eric Walker.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us, have a good day Eric Walker.
assistant