Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to cancel of my seminar.
user
Sure, We are here to help you. May I know your name?
assistant
I am Kevin Williams.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant