Hi.
user
Hello. How can I aid you today?
assistant
My cricket match got postponed due to heavy rainfall, can you please help me in changing the reservation?
user
Sure, may I know your name?
assistant
I am Jason Johnson.
user
Please wait for a while.
assistant
Ok.
user
Sorry Jason Johnson, no reservation found on your name.
assistant
OK, no problem.
user
Thank you for approaching us.
assistant
Thank you.
user