Hello.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
Steven Collins is my name.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, thanks for your service.
user
Thank you for visiting us, we hope see you again.
assistant