Hello, I am Ryan Wilson.
user
Hello Ryan Wilson. How may I assist you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me in postponing my reservation?
user
Sure, please wait for a minute.
assistant
Take your time.
user
I could not find any reservation with your name in our database.
assistant
No issues. Thank you for checking.
user
Thanks for choosing us.
assistant