Hello.
user
Hello,. How can I serve you today?
assistant
My industrial tour got postponed due to bad weather. Can you please change my existing reservation? My name is Stephanie Carter.
user
Sure. Please standby Stephanie Carter.
assistant
Ok.
user
Thanks for your time. I regret to notify you that there is no reservation found with your name.
assistant
Ok, no issue. Thanks for your information.
user
Thank you for reaching us. Have a great day.
assistant