Hi, I am Brenda King.
user
Hello, may I help you?
assistant
I need to cancel my reservation as my cricket match got cancelled due to bad weather. Can you help me with it?
user
Sure, we will help you. Please, wait.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, thank you.
user
Thanks for approaching us.
assistant