Hello.
user
Hello, how can I serve you today?
assistant
I would like to cancel my recent reservation due to cancel of my flower festival event at Denver. Could you please help me with the cancellation?
user
Yes, I am here to help you. Can I know your name to check the reservation list?
assistant
I am Karen Moore.
user
Ok, please wait a while I will get back to you with the current status.
assistant
Sure, I will wait for your response.
user
Thank you for your time, sorry to inform we didn't find any reservation on your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant