Hi.
user
Hello, how may I assist you?
assistant
Please help me out in cancelling my recent reservation.
user
Sure, may I know your good name please?
assistant
Kimberly Harris is my name.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant