Hi.
user
Hello. How may I serve you today?
assistant
I am Alexander Hall. I want to cancel my recent reservation due to postponed of my journey. Can you please help me with that?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant