Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you. Myself Stephen Hernandez.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant