Hi.
user
Hello. How can I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please tell me your full name?
assistant
Sure, my name is Charles Wright.
user
Ok, please hold on for a minute. I will check the status and get back to you.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found with your name in our database to cancel the ticket.
assistant
No issues, thank you for your time.
user
You are most welcome. Thank you for choosing our agency.
assistant