Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, We are here to help you. May I know your name?
assistant
I am Ruth Robinson.
user
Give me a minute.
assistant
Sure.
user
 Sorry, we couldn't find a reservation on your name to cancel.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant