Hello.
user
Hello, how may I assist you?
assistant
Can you please check with my previous booking, I need to change my airport codes.
user
Sure, may I know your good name please?
assistant
My name is Kevin Thomas.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
You are welcome.
assistant