Hi,.
user
Hello. How can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me with this?
user
Sure. May I know your good name?
assistant
I am Mary Parker.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting. There is no reservation found with your name.
assistant
Thanks for your kind response.
user
Thanks for choosing us.
assistant