Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Gregory Johnson.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, we could not find any reservation against your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for approaching us.
assistant