Hello.
user
Hello. Can you please let me know how may I help you today?
assistant
I am facing an issue in my office due to some important meeting that is going to be held, so I would like to change my previous flight ticket reservation, can you please help me in changing?
user
Sure, I am glad to help you with the changing the ticket details.
assistant
Thank you.
user
Can you please tell me your good name to check your ticket status?
assistant
Sure, the previous reservation is done under the name of Mary Martinez.
user
Ok, please be on hold for a minute while I am checking.
assistant
Sure.
user
I am really sorry to inform you, when I am checking your ticket status, there is no reservation found with your name.
assistant
Ok, no problem. Anyway's thank you for your information.
user
You are welcome. Thank you for choosing our travel agency.
assistant