Hello.
user
Hello, how can I help you today?
assistant
 I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, we are here to help you. May I know your name?
assistant
Thank you. my name is Ryan Jackson.
user
Ok, wait for some I will check and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thanks for approaching us.
assistant