Hello.
user
Hello. How can I best oblige you today?
assistant
Could you please change my existing reservation?
user
Sure, may I know your good name to check the reservation?
assistant
This is Elizabeth Brown.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting there is no active reservation found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you.
assistant