Hello.
user
Hello. How may I aid you?
assistant
I need you to make few changes in my recent booking. Please help me.
user
May I know your good name?
assistant
My name is Angela Phillips.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
That's ok. Thanks for your time.
user
Thanks for reaching us.
assistant