Hi.
user
Hello, how may I guide you today?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Stephen Thomas.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
That's ok, thanks for checking.
user
Thank you for availing us.
assistant