Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency. I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name?
assistant
I am Emily Anderson.
user
Give me a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant