Hello.
user
Hello. How can I assist  you now?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am happy to help you with that.  Can I have your good name to check your reservation status?
assistant
Myself Larry Taylor.
user
Ok, please be on hold for a moment.
assistant
Sure, I will wait.
user
Sorry Larry Taylor, no reservation has found under your name to cancel.
assistant
No issue, anyway thank you for checking.
user
Thank you for choosing us, have a good day.
assistant