Hi.
user
Hello. How may I guide you today?
assistant
Due to heavy rainfall, I want to cancel my reservation. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation status?
assistant
I am Robert Gonzalez.
user
Please wait a moment to check.
assistant
Ok.
user
There is no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for utilising our services, hope you have a great day.
assistant