Hello.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with the cancellation?
user
Sure, may I know your good name?
assistant
Sure, I am Scott Walker.
user
Please, hold on.
assistant
Ok.
user
No reservation found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your assistance.
user