Hello.
user
Hello, how may I help you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your good name please?
assistant
Myself Shirley Lee.
user
Please wait a minute.
assistant
Sure, I will be waiting.
user
Sorry, there is no active reservation found on your name to change.
assistant
That's ok, thank you for searching my details.
user
Thank you for opting us.
assistant