Hi.
user
Hello. How can I assist you today?
assistant
Please change my existing reservation which I have done with my name Betty Nelson.
user
Betty, let me check for your reservation status in our website.
assistant
Sure, get back with the status of my reservation.
user
Sorry Betty, I have not found any reservation by your name in our website.
assistant
It's ok, thanks for checking.
user
Thank you so much for contacting us and have a nice day.
assistant