Hello. I am Jonathan Gonzalez.
user
Hello, how can I guide you for today?
assistant
Suddenly, I am fallen sick. So I want to cancel my reservation. Can you please help me with it?
user
I will help you with that. Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant