Hi,.
user
Hello, Do you need any help from us?
assistant
I made a reservation earlier with my name Amy Johnson, can you help me in cancelling my reservation? As my trip got cancelled.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
Oh! may be I made a wrong booking, thank you anyways.
user
Thanks for reaching us.
assistant