Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name please?
assistant
Sure, Betty Lee here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your given name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for opting us.
assistant