Hello.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you. Can I have your name please?
assistant
I am Anna Wright.
user
Please wait a moment.
assistant
Sure.
user
Anna Wright, no reservation has been found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant