Hello.
user
Hello, how can I assist you for today?
assistant
Please cancel my ticket on the name of Edward Gonzalez.
user
Sure, Please wait for a while. I will check the details and get back to you.
assistant
Sure.
user
Sorry Edward, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your service.
user