Hello.
user
Hello. How may I assist you now?
assistant
Due to some urgent meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am glad to help you with that. May I know your good name to check your reservation status?
assistant
Myself Anthony Taylor.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, we have not found any active reservation on your name in our records.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant