Hello.
user
Hello. How can I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure. May I know your name?
assistant
My name is Timothy Wright.
user
Please wait a while.
assistant
OK.
user
Thanks for being waiting. We didnt found any reservation by this name.
assistant
No problem, thanks for your information.
user
Thank you for contacting us.
assistant