Hello.
user
Hello, how may I assist you today?
assistant
My name is Sharon Roberts, I want to change my reservation with new dates. Can you help me with that?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, I will wait for your reply.
user
Thanks for waiting, there is no active reservation found on your name in our data base.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant