Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, can you please share your name?
assistant
My name is Nicholas Allen.
user
Ok, please stand by.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant