Hello.
user
Hello, how can I be your helping hand?
assistant
My name is Jessica Lopez, I want to cancel my reservation as my plan to visit New York is cancelled. Can you cancel my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Jessica Lopez, we have gone through our reservation list but could not find any active reservation on your name to do cancellation.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.
assistant