Hello.
user
Hello, how may I aid you?
assistant
I planned a trip to Houston last week, but because of financial issues I want to postpone the trip, can you help me in changing the reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
I reserved the ticket on the name Linda Davis.
user
Ok, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, thank you for your information,.
user
Thank you for choosing us, have a nice day.
assistant