Hi.
user
Hello.
assistant
I am Melissa Wilson.
user
How can I serve you?
assistant
I want to cancel my recent reservation due to health issue. Can you help me out?
user
Sure. Wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, not an issue. Thank you for kind information.
user
Thanks for choosing us.
assistant