Hello.
user
Hello. How may I help you?
assistant
My meeting got cancelled, so I would like to cancel my recent reservation to Dallas?
user
Sure, can I know your name so that I will check your previous reservation in our database.
assistant
My previous reservation has done with the name of Dorothy Clark.
user
Sorry Clark, no reservation found on your name.
assistant
Ok, no issues. May be my brother has cancelled my reservation on behalf of me.
user
Ok, thank you for consulting us.
assistant
Thank you for your information.
user