Hi.
user
Hello, do you need any help from us?
assistant
Ronald Rodriguez here. I want to cancel my recent reservation due to some changes in my plans. can you help in that?
user
Sure, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, not an issue. Thank you.
user
You are welcome, have a great day.
assistant