Hello.
user
Hello.
assistant
My name is Edward Jones.
user
How can I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for checking.,.
user
Thank you for opting us, have a nice day.
assistant
Welcome.
user