Hello. Jessica Young here.
user
Hello, how can I aid you now?
assistant
I need to cancel my recent reservation because my trip dates are postponed.
user
Sure, I can help you in that cancellation. Please wait for a minute.
assistant
Sure, take your own time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for reaching us, have a good day.
assistant