Hello.
user
Hello, How can I assist you?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, Please help me with your name.
assistant
My name is Barbara Lewis.
user
Please wait a second.
assistant
Sure, I will wait for your response.
user
Sorry, No reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant