Hello. I am Samantha Allen.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Could you please help me?
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant