Hi.
user
Hello. How may I assist you today?
assistant
Can you change my reservation to new dates which I have done with my name Steven Thomas.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, get back with the status.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
It's ok, no issues. Anyway thanks for your information.
user
Thank you for reaching us, have a great day.
assistant