Hello, I am Kimberly Hernandez.
user
Hello. How may I aid you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
Sure, I am here to help you out.
assistant
Thank you.
user
Kimberly Hernandez, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user