Hello.
user
Hello, how can I render you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Kathleen Thomas.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Kathleen Thomas, there is no active reservation found under your name to do cancellation.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Anyways, thank you for your service.
user