Hello, I am Deborah Young.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
Sure. Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no ticket showing on your name to cancel.
assistant
That's ok, thank you.
user
Welcome. Thank you for reaching us.
assistant