Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to change my existing reservation?
user
Sure, may I know your good name?
assistant
Myself Jennifer Roberts.
user
Ok, please wait for a minute.
assistant
Sure.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant