Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, may I know your name?
assistant
My name is Brian Wilson.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, we found reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant