Hello.
user
Hello, how can I assist you today?
assistant
Sudden changes occurred in my house so I need to cancel my reservation. Can you please help me in cancelling?
user
Sure, may I know your name please?
assistant
Donald Hernandez is my name.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name. Thanks for choosing us.
assistant
Ok, no issues. Thanks for you information.
user