Hello.
user
Hello. How may I assist you?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am happy to serve you with the ticket cancellation. Can I know your name please?
assistant
Andrew Robinson.
user
Ok, please allow me sometime to check the ticket status.
assistant
Sure.
user
I regret to intimate you, there is no reservation with your name in our system data to cancel the ticket.
assistant
Thank you.
user
It's my pleasure. Thank you for consulting us.
assistant