Hello.
user
Hello. How can I help you?
assistant
Nicholas Hill here.
user
Welcome to our agency Nicholas Hill.
assistant
Due to heavy rains in my travel location my business meeting got postpones, so can you please help me out with cancelling of my reservation?
user
Sure, give me a moment to check please.
assistant
Sure, take your time.
user
Sorry to tell you Nicholas Hill, but no reservation found by your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user
Have a nice day.
assistant