Hello.
user
Hello. How may I help you?
assistant
I am Mary Hernandez. I want to cancel my recent reservation. Could you help me with that?
user
I am happy to help you, please wait for a minute to check your reservation status.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel it. Thanks for contacting us.
assistant
That's ok, no problem. Thank you.
user
Welcome Mary Hernandez.
assistant