Hi, I am Frank Thompson.
user
Hello. How can I help you?
assistant
I need to change my recent reservation because of floods occurred in Seattle.
user
Ok, wait a moment, I will check and revert you back.
assistant
Sure.
user
Thanks for your patience. I have checked with the list, but no reservation on your name. Thanks for choosing us, Have a nice day.
assistant
Thank you for helping.
user