Hello.
user
Hello, how may I assist you?
assistant
I am Robert Hernandez. Owing to an emergency, I would like to cancel my recent reservation.Can you please help me in cancellation?
user
Sure, I will help you. Please wait.
assistant
Sure.
user
Sorry there is no reservation on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you.
assistant