Hi.
user
Hello. How can I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
Michelle Garcia here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, No reservation was found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant