Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation? As my health is not good to do journey.
user
Sure, please help me by giving your name to cancel it.
assistant
Sure, my name is Raymond Davis.
user
I found your reservation, would you like me to cancel it?
assistant
Yes, please proceed for cancellation.
user
Ok, your ticket has been cancelled successfully.
assistant
Thank you so much for your help.
user
Thanks for choosing us.
assistant