Hi, I am Eric Green.
user
Hello, may I know how best I can help you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. So, can you help me with it?
user
Ok, please wait a moment.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. Thank you for the response.
user
Thanks for reaching us.
assistant