Hello.
user
Hello, how may I help you today?
assistant
I am Margaret Thompson.
user
Thanks for giving your name.
assistant
I want to cancel my existing reservation. Please help me with it.
user
Sure, I will help you in that. Please wait a moment.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thanks for contacting us, have a great day.
assistant