Hello.
user
Hello.
assistant
I am Jerry Green.
user
How can I assist you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me with this?
user
Sure, I will aid you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Ok.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant