Hello.
user
Hello.
assistant
I am Helen Garcia.
user
Helen, how can I assist you?
assistant
As the event I am going to attend at Dallas got cancelled, can you please help me by cancelling my recent reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
I found your reservation and cancelled it.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant