Hello, I am Jennifer Edwards.
user
Hello, how can I guide you today?
assistant
Please cancel my ticket.
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it is successfully cancelled.
assistant
Thank you for your help, I am unable to travel now.
user
Thank you for choosing us.
assistant