Hello.
user
Hello, welcome to Global Booking Agency. How may I help you today?
assistant
I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me?
user
Sure, I can help you with that. Can I have your name to check your details?
assistant
Sure, my name is Stephanie Hernandez.
user
Stephanie, please give me a moment to check.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found in our database, may be it was already cancelled by some other friend of yours.
assistant
It's ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day. You are welcome.
assistant