Hello.
user
Hello. How can I assist you?
assistant
I need to change my existing reservation, due to the inconvenience of travel dates. Can you please help me out in changing?
user
Sure, can I know your name please?
assistant
Myself Charles Young.
user
Ok, wait a moment please.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Not a big problem, anyway, thank you for the information.
user
Thank you for approaching us.
assistant
Thank you for searching.
user