Hello. I am Timothy Scott.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to heavy floods. Can you help me in cancelling?
user
Sure. Please wait for a moment, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, No problem. Thank you.
user
Thank you for reaching us.
assistant