Hello.
user
Hello. How can I aid you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am happy to help you. Please let me know your good name.
assistant
Myself Andrew Edwards.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for contacting us.
assistant