Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Stephan Green, I need to cancel my reservation as my exams got cancelled. Can you please help me in cancellation of my reservation?
user
Sure, I will help you with your request. Please wait a moment to check your previous reservation.
assistant
Thank you, sure I will wait for your response.
user
When I have checked in our database it is showing that there is no reservation found on your name.
assistant
It's ok, anyways thank you for the information.
user
Thank you for reaching to our services, hope you have a great day.
assistant