Hi. I am Kenneth Carter.
user
Hello, how best may I serve you today?
assistant
I want to change my existing reservation due to postpone of my business meeting. Can you help me in this?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue, thank you.
user
Thanks for consulting us, have a great day.
assistant