Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation due to some health issues, so please help me in changing.
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
Can I have your name to check for previous reservation?
assistant
Sure, you can check the reservation on the name of Deborah Scott.
user
Please, wait for a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
That's Ok, thank you for informing me.
user
Thank you for reaching us.
assistant