Hello.
user
Hello. How may I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Patrick Wilson.
user
I found your reservation and cancelled it successfully.
assistant
Thank you for helping me out.
user
Thank you for choosing us.
assistant