Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow.
user
Ok.
assistant
Would you help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait. May I know your name?
assistant
Please check my reservation on the name of Emma Harris.
user
Thanks for waiting. There is no reservation your name.
assistant
No problem, thanks for your service.
user
Thank you.
assistant