Hello.
user
Hello, how may I address you?
assistant
I want to cancel my reservation as my project got ramp down, Can you help me?
user
Sure, will you please let me know your name?
assistant
Sharon Edwards here.
user
Ok, please give me a minute to check.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant