Hi.
user
Hello. How may I help you out?
assistant
Can you help me in changing my recent reservation, as my trip is postponed?
user
Sure, I will help you in changing the reservation. May I Know your name please?
assistant
Check under the name Joshua Evans.
user
Sorry, there are no reservations found in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant