Hello, I am Samantha Martinez.
user
Hello, how may I help you today?
assistant
Due to emergent I want to cancel my reservation can you please help me with that.
user
Sure, we are here to help you. Please stand by I will check the status and revert you.
assistant
Ok.
user
Thank you for waiting, sorry to say there was no reservation found on your name.
assistant
Thank you for your information.
user
Have a good day.
assistant