Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am happy to help you with that.
assistant
Thanks for that.
user
Can I have your good name please to check your reservation status?
assistant
My name is Jerry Brown.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry Jerry Brown, no reservation has found under your name to change.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have  a good day.
assistant