Hi.
user
Hello, how can I help you?
assistant
Can you help me to change my reservation to next week?
user
Sure, please let me know your name.
assistant
Sure, my name is Carol Adams.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
No issues, thank you for your time.
user
You are most welcome and thank you for choosing us.
assistant