Hello.
user
Hello, how may I support you today?
assistant
As my plan to visit my grandmother's house got postponed, I need your assistance in changing my earlier reservation.
user
Ok, let me know your good name to check is there any earlier reservation on your name.
assistant
My name is Betty Gonzalez.
user
Ok, Betty Gonzalez. Please standby.
assistant
Ok.
user
Thanks for being hold, we did not find any earlier reservation on the name of Betty Gonzalez.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant