Hi.
user
Hello.
assistant
I am Jennifer Lee.
user
How may I aid you today?
assistant
Please cancel my reservation, as it is emergency I need to stay back in my place.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please wait for couple of minutes?
assistant
Sure, I will wait.
user
Thanks for waiting, we are sorry to inform you that no reservation is existed earlier to proceed with cancellation.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant