Hello.
user
Hello. How may I assist you?
assistant
Carol Robinson here. I was made a wrong reservation earlier in this week. So I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you.
assistant
Ok.
user
Carol, no reservation has been found on your name.
assistant
Anyway, thank you for the information.
user
Thank you for reaching us.
assistant