Hello.
user
Hello, how may I help you today?
assistant
Richard Martinez here. Due to some health issues, my doctor has prescribed me not to do journeys for a month. So, I need your help in changing my reservation details. Will you please help me in that?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure, I'll wait for your response.
user
Sorry Martinez, there is no reservation found as per your name to change your reservation in your database.
assistant
Oh! May be something went wrong while I was doing my reservation. I'll recheck it once and get back to you later. Thank you so much for your service anyways.
user
You are welcome and have a great day.
assistant