Hello,.
user
Hello, How can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, May I know your name?
assistant
Sure, my name is Emily Thompson.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, we found reservation on your name and it has been cancelled.
assistant
Ok, thank you for your help.
user
Thank you.
assistant