Hello.
user
Hello, may I know your good name please?
assistant
My name is Lisa Adams.
user
Thank you. How best I can help you Lisa Adams?
assistant
I would like to change my existing reservation. Can you please help me?
user
Sure, I can help you best. Please wait a minute, I will check the reservation list and revert to you.
assistant
Sure, take your time.
user
Sorry, we did not find any reservation registered with us on your name.
assistant
Its ok, I guess I made a mistake while booking the ticket. Anyways, thank you for the information.
user
Thanks for contacting us, have a nice day.
assistant