Hello.
user
Hello, how can I aid you?
assistant
I am Rebecca Hernandez, my work got postponed. So, I would like to cancel my reservation.
user
Ok, please wait for a while.
assistant
Ok, sure take your time.
user
Sorry, there is no active reservation found on your name in our database to cancel.
assistant
Not an issue, anyway thank you for the information.
user
Most welcome.
assistant