Hi.
user
Hello. How may I assist you at this moment?
assistant
Can you help me to change my reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Please let me know your name for checking purpose.
assistant
Sure, my name is Charles Baker.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
No issues, thank you for searching.
user
Thank you for reaching us.
assistant