Hi.
user
Hello.
assistant
I need to cancel my ticket, can you help me?
user
Sure. Please let me know your name?
assistant
I am Lisa Wright.
user
Ok. Please let me check details with your recent reservation.
assistant
Sure.
user
I regret there is no reservation by name Lisa Wright.
assistant
That's ok. Thank you.
user
Thanks. Have a nice day.
assistant