Hello.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, may I know your name please?
assistant
Donald Adams here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Adams, there is no reservation found as per your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us with a query.
assistant