Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation due to heavy floods at my destination place, so please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, please mention your name.
assistant
Sure, I am Ryan Scott.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Thank you for your patience, There was no reservation found on your name.
assistant
No worries, thank you.
user
Ok, Thank you for availing us.
assistant