Hello, I am William Moore.
user
Hello, how can I help you?
assistant
Due to bad weather, match has been abonded. Can you please help me out in cancelling my recent reservation?
user
Sure, please wait for a moment.
assistant
OK.
user
Sorry, there is no reservation found with your name.
assistant
OK, no problem. Thank you for the information.
user
Ok, thanks for choosing us.
assistant