Hello.
user
Hello.
assistant
I am Thomas Walker.
user
How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for housewarming, can you please help me out?
user
Sure, I'll help you in that. Please wait for a while.
assistant
Sure.
user
Thomas, there is no reservation found under your name to do cancellation.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant