Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Frank Mitchell here.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Frank Mitchell, no reservation is available by your name?
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for reaching us.
assistant