Hello, my name is Raymond Green.
user
Hello, how can I assist you today?
assistant
As my leave got extended, I want to change my existing reservation. Can you help me out?
user
Sure, wait for a moment. I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. Sorry to say that, no reservation was found with your name.
assistant
That's ok, thank you.
user
Thanks for connecting with us.
assistant