Hello.
user
Hello, how may I aid you?
assistant
I made a reservation earlier to attend for a client meeting, due to some technical issues my meeting has been postponed. Can you please change my existing reservation?
user
Sure, please give me a moment. I will check the list and revert you.
assistant
Sure, I am Michael Collins.
user
There is no reservation found by your name.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing us.
assistant