Hello, this is Nicole Green.
user
Hello, how may I guide you at this moment?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me in that?
user
Sure, I can assist you in that cancellation.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to specify that, there is no active reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for communicating with us, we hope to serve you again.
assistant