Hi, I am Anna Harris.
user
Hello, how can I amend you today?
assistant
 I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please cancel my reservation?
user
Ok. I will help you. Please be hold on for a while, I will check the reservation with your name.
assistant
Ok.
user
Thank you for being patience. There is no reservation found on your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for approaching us.
assistant