Hi.
user
Hello, how may I help you?
assistant
I want to change my reservation as my annual day in college got postponed. Can you help me in changing?
user
Sure, may I know your name?
assistant
I am Melissa Johnson.
user
We found a reservation with your name, may I know your travelling dates?
assistant
Ok. I need to travel from CLT to IAD on 03/09 and will return on 09/11.
user
Do you need any connection in between your jouney?
assistant
I need a direct flight.
user
There is no flight found matching your reuirements.
assistant
It's Ok, thanks for the information.
user
Thank you for reaching us.
assistant