Hello, I am Emily Lee.
user
Hello, How can I serve you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Could you please help me with changing my reservation?
user
Sure, Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name. Thank you for opting us.
assistant
Not a problem, thank you.
user