Hello.
user
Hello, how may I assist you?
assistant
I am Gary Lopez. Owing to an emergency, I want to change an existing reservation. So please help me in changing the reservation.
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
Not an issue.
user
Thank you so mach.
assistant
Thank you.
user