Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
user
Sure, may I know your name to proceed?
assistant
Sure, Barbara Edwards here.
user
Please wait for a moment to check.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for reaching us.
assistant