Hello.
user
Hello, how can I aid you?
assistant
I am Jason Baker, want to change my existing reservation, because of postponement of exams. Will you help me in this?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please stand by.
assistant
Sure.
user
Thanks for waiting, but there is no reservation found on your name.
assistant
Thank you.
user
Thanks for your kind approach.
assistant