Hi.
user
Hello. How may I aid you?
assistant
I have planned to go for AUS, but my plan got cancelled.Can you plase help me to cancel my reservation? I have reserved my ticket on name Andrew Hall.
user
Sure, I will help you. Please give me a moment to check your details in my records.
assistant
Ok.
user
Sorry, there is no reservation found on your name in my database.
assistant
Ok, fine thank you for your information.
user
You are welcome.
assistant