Hi.
user
Hello, how can I help you?
assistant
I am Susan Mitchell.
user
Ok.
assistant
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found with your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for opting us.
assistant