Hello.
user
Hello, how may I assist you today?
assistant
Due to some business meeting, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Myself Michelle Allen.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for opting us.
assistant