Hello. I'm Helen Gonzalez.
user
Hello, how may I assist you today?
assistant
My scheduled examination dates has been postponed. So, I would like to change my existing reservation which is under my name. Can you please help me with that?
user
Sure, give me a minute.
assistant
Sure, take your time.
user
Thank you for being wait. Unfortunately there is no reservation found by your time.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user