Hi.
user
Hello.
assistant
I am George Anderson.
user
How may I help you out?
assistant
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant