Hello.
user
Hello. How may I help you?
assistant
Due to heavy rains I want to change my existing reservation. Can you help me?
user
Sure, I am here to help you. Can you help me with your name, please?
assistant
I am Ronald Williams.
user
Thank you for your details. Sorry, there is no reservation found on your name.
assistant
That's not a problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your support.
user