Hi.
user
Hello, how may I oblige you today?
assistant
I would like to cancel my reservation which was made on the name of Jason Adams. Can you help me with it?
user
Sure, I will help you. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant