Hello.
user
Hello. How can I aid you today?
assistant
My name is Brandon Davis. I have already booked my ticket to Boston but due to an emergency, my trip got cancelled.
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Thank you.
user
Thank you for contacting us.
assistant