Hello.
user
Hello, how can I aid you for today?
assistant
Due to some client meeting this weekend, I am planning to change my reservation. Can you please help me for this?
user
I am here to help you about that. Can you please provide your name for checking reservation status?
assistant
Myself Betty Lopez.
user
Please wait for sometime.
assistant
Sure, I will wait for your kind response.
user
Sorry to say this Betty Lopez, there is no active reservation with your name in our booking list.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
You are welcome, thank you for reaching us.
assistant