Hi.
user
Hello, how may I be at your service today?
assistant
Can you please help me to cancel my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Joshua Davis here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant