Hello.
user
Hello, how may I help you?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, may I know your name for finding?
assistant
Myself Larry Thomas.
user
Ok, please wait, I will check it.
assistant
Ok.
user
Sorry, there is no reservation found on your details provided.
assistant
Oh, it's ok.
user
Do you need anything else?
assistant
No thanks.
user
Ok, thank you for approaching us, have a nice day.
assistant
Thank you for assisting me.
user