Hello.
user
Hello. How can I help you at this moment?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
My reservation was done under the name Jacob Garcia.
user
Ok, please hold on a moment.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant