Hi.
user
Hello, how can I assist you?
assistant
I need some help in altering my recent booking, can you please help me in that changing?
user
Can I know your name to check your ticket status please?
assistant
Sure, my name is John Robinson.
user
Ok, please hold on for a moment.
assistant
Sure.
user
Sorry Robinson, there is no reservation found with your name.
assistant
No problem, thank you for your quick response in providing your information.
user
It's our pleasure to help you. Thank you for reaching us.
assistant
Thank you.
user