Hello. I am Amanda Anderson.
user
Hello, How can I aid you?
assistant
I would like to change my existing reservation due to postpone of my trip. Could you please help me?
user
Sure, I can change your reservation right now. Please hold on a moment.
assistant
Sure.
user
Sorry to notify that, there is no active reservation found on your name to change it.
assistant
No worries, thank you for the information.
user
Thanks for reaching us. We hope to serve you again.
assistant