Hi.
user
Hello. What can I do for you?
assistant
I want to change the reservation which is booked on my name. Can you please change the reservation?
user
OK, please provide your name so that I can check the details? Yes, I can help you in changing your reservation.
assistant
Myself Scott Garcia.
user
Sorry, I could not find any reservation on your name.
assistant
OK, no problem. Thank you.
user