Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, may I know your good name please?
assistant
Sure, myself Jerry Jackson.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant