Hi. Kenneth Lopez here.
user
Hello. How are you Kenneth Lopez?
assistant
I'm doing good. I had planned to go on a trip with my friends, but it was postponed. Can you change my recent reservation?
user
Sure, I'll do this. Please wait a minute.
assistant
Sure, take your time.
user
Well Lopez, sorry to inform you because there is no reservation found with your name in our records.
assistant
That's ok. Thank you for your help.
user
Most welcome.
assistant