Hello.
user
Hello.
assistant
Carolyn Thomas here.
user
Thomas, how can I assist you?
assistant
Can you cancel my flight ticket reservation? As my press conference is been postponed in New York due to some date issues.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait online.
user
Sorry, no reservation is available by your name.
assistant
Ok, may be it is already cancelled by my friend. Thank you.
user
Thank you for reaching us.
assistant