Hi.
user
Hello, how can I oblige you?
assistant
Can you please cancel my reservation as the art festival which I want to attend got postponed?
user
Sure, may I know your good name?
assistant
I am Donald Thompson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for your kind information.
user
Thank you.
assistant