Hello.
user
Hello, how can I serve you?
assistant
My name is Timothy Edwards. I want to cancel my recent reservation due to my health issue. Can you help me in cancellation?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Your reservation is found. Your ticket is cancelled.
assistant
Ok. Thanks for your help.
user
Thank you for reaching us.
assistant