Hi.
user
Hello, how can I help you?
assistant
Can you help me in cancellation of my recent reservation?
user
May I know your name please?
assistant
I am Justin Collins.
user
Please wait a while.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant