Hello.
user
Hello. How may I assist you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Jason Baker.
user
Sorry, there is no active reservation on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant