Hello.
user
Hello. How can I help you?
assistant
I am looking to change the travel dates in the past ticket because the planned trip got postponed. Can you please help me to do that?
user
Sure, I will help you out.
assistant
Thank you.
user
Please give me a moment.
assistant
My name is Brian Robinson. Please check my ticket status with this name.
user
Sorry, no reservation found on your name to change your reservation.
assistant
It's ok, I think the ticket is not reserved properly. Anyways thank you for checking the ticket status.
user
Welcome, have a nice day. Thank you for choosing us.
assistant