Hi, I am Amy Roberts.
user
Hello, how may I serve you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, let me check the reservation list and revert to you.
assistant
Ok.
user
It's unfortunate that there is no reservation found by your name.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant