Hello, I am Laura Miller.
user
Hello, How may I support you today?
assistant
Due to Thunderstorm, I want to cancel my recent reservation. Can you help me for cancellation ?
user
Sure, I am here to help you. Please wait a minute, Let me check with your previous reservation.
assistant
Sure.
user
Thank you for waiting, There is no recent reservation found on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for reaching us.
assistant