Hello.
user
Hello. How can I help you at this moment?
assistant
At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting, so now I need to cancel my reservation. Will you help me in this?
user
Sure, I will help you with this. Can you please provide your name to check your reservation status?
assistant
Sure, I made a reservation earlier on the name of Karen Parker.
user
Please be on hold for a moment.
assistant
Sure.
user
Karen Parker, there is no active reservation found under your name in our database.
assistant
No worries, thank you.
user
Thank you for utilising our service.
assistant