Hello,.
user
Hello, how can I provide assistance to you?
assistant
I want to change my journey date as my plan to visit New York is postponed, can you help me with changing the reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check the reservation list?
assistant
I am Thomas Green.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being with patience, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thanks for your kind approach.
assistant