Hello.
user
Hello. How may I help you?
assistant
I am planning to postpone my tour to June month. Can you aid me in doing some modifications in my existing reservation?
user
Sure, I am here to help you. Can you please help me with your name?
assistant
Thank you. Ticket was booked on the name Betty Moore formerly.
user
Betty Moore, regret to inform that there is no active reservation found under your name to amend.
assistant
No issues. Thank you for checking it.
user
Thank you for reaching our agency.
assistant
You are welcome, have a nice day. Thank you for opting us.
user