Hello.
user
Hello.
assistant
I am Paul Green. Can you help me in amending my reservation please?
user
What is your concern that I can solve? Ok, please wait I will check the reservation records.
assistant
Ok.
user
Sorry Paul Green, there is no reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing our agency.
assistant