Hello.
user
Hello, do you need any help from us?
assistant
Can you please assist me to cancel the existing reservation?
user
Sure, could I have your name please?
assistant
Thank you for considering my request. My name is Michelle Mitchell.
user
Ok, please allow me a moment.
assistant
Ok, take your time.
user
I have found your reservation and I cancelled it.
assistant
Thanks a lot for your help in cancelling the ticket.
user
You are welcome, have a great day.
assistant