Hello.
user
Hello, how may I assist you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in cancellation?
user
May I know your good name please?
assistant
My name is Laura Evans.
user
Please wait for a while, I will check and revert to you.
assistant
Sure.
user
We found a reservation on your providing name. Shall I proceed for cancellation?
assistant
Yes, you can proceed.
user
Your cancellation has been confirmed.
assistant
That was quick and nice, Thank you.
user
Thank you for reaching us.
assistant