Hello.
user
Hello. How can I help you today?
assistant
Andrew Baker this side, can you help me to cancel my ticket? As I have checked in late I did not got the window seat.
user
I am glad to help you, may I know your name please for checking? Sure Baker, please wait.
assistant
I have already mentioned the name.
user
Sorry Baker, I have not found any reservation under your name in our database.
assistant
No issues, thank you for confirming.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user