Hello.
user
Hello. How may I help you?
assistant
Myself Patrick Clark. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting, I regret to inform you that there is no reservation found for the user name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are most welcome and thank you for reaching our agency.
assistant