Hello.
user
Hello. How can I assist you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problem, can you please help me in this intent?
user
Sure, can I know your name please?
assistant
Sure, my name is Edward Young.
user
Sorry Young, there is no reservation found on your name.
assistant
That's fine, anyways thank you for your service.
user
Thank you for approaching us.
assistant