Hello, I am Patricia Harris.
user
Hello, how may I assist you?
assistant
I am having some urgent work on the dates I booked the ticket, can you cancel my ticket?
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
I found a reservation on your name, shall I proceed to cancel?
assistant
No issues. Thank you for checking.
user
Welcome. Shall I cancel?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you.
user