Hello. Betty Thompson here.
user
Hello Betty, how can I guide you?
assistant
I want to do some changes in the existing reservation.Because my friends are not able to come on the those dates. Can you please help me for that?
user
Sure, just hold on Betty, I will check and revert you back.
assistant
Ok.
user
Sorry for inconvenience, there is no reservation found with your name in our records. May be on that day you hadn't done your reservation properly.
assistant
Any way, thank you for the information.
user
Most welcome. Have a nice day.
assistant