Hi.
user
Hello, how can I assist you today?
assistant
Can you aid me to change my existing reservation as my health is not fine to travel?
user
Sure, may I know your good name please?
assistant
I am Rebecca Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not a problem. Thank you for the help.
user
Thank you for reaching us.
assistant