Hello, I am David Perez.
user
Hello, How can I assist you?
assistant
Due to the bad weather condition, the match has been cancelled.
user
Ok.
assistant
Can you help me out in cancelling my recent reservation?
user
Sure, wait for a while, I will check and get back to you. Sorry to tell that there is no reservation on your name.
assistant
OK, no issue.
user
Thank you for approaching us.
assistant
Thanks for the response.
user