Hello. Jennifer Taylor here.
user
Hello. How may I aid you?
assistant
My music concert is postponed. So, I want to change my reservation. Can you do this for me?
user
Sure, hold on for a moment.
assistant
Ok.
user
I'm sorry to inform you that there are no reservations on your name.
assistant
It's ok. Thank you to inform me.
user
Thank you, have a good day.
assistant