Hello.
user
Hello.
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I am here to help you. Can you please share your name to proceed further to check your existing reservation status?
assistant
Thank you and myself Charles Robinson.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
It. It's ok, thank you.
user
Thank you for reaching us.
assistant