Hi.
user
Hello. How can I help you?
assistant
I made an earlier reservation to attend a political event due to security issues it got postponed. Can you please help me in changing my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name please?
assistant
My name is Cynthia Edwards.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for opting us.
assistant