Hello.
user
Hello, how may I aid you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Stephanie Carter.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Most welcome.
assistant