Hello.
user
Hello.
assistant
My name is Jeffrey Smith.
user
How can I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry, there is no reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user