Hello.
user
Hello.
assistant
I am Nicole Thompson.
user
Nicole Thompson, how can I aid you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Nicole Thompson, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thank you for checking.
user
Welcome.
assistant