Hi,. I am Sarah Miller.
user
Hello, how can I help you?
assistant
I have planned to visit Dallas due to heavy snowfall, I want to cancel my recent reservation. Can you help me out in cancellation of my ticket?
user
Sure, please wait a minute.
assistant
Ok.
user
There is no reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant