Hello.
user
Hello. How can I assist you?
assistant
Can you help me to amend my reservation which I had done last month?
user
Yes, can you tell me your name?
assistant
Ok, please check in your records for the name Samantha Harris.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That is ok, thank you for the information.
user
Thank you for reaching us.
assistant