Hello,. I am Cynthia Collins.
user
Hello, how can I assist you today?
assistant
I made a earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant