Hi.
user
Hello, how may I serve you today?
assistant
I just want to cancel my recent reservation as my plan to meet my friend got post pone. Can you help me in cancellation?
user
May I know your name?
assistant
I am Jonathan Hernandez.
user
There was no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant