Hello, I am Pamela Phillips.
user
Hello. How can I assist you?
assistant
As I am a journalist, I have a plan to meet the criminal to investigate him at Houston but his schedules has been changed. so, my interview has been postponed. Can you change my reservation?
user
Sure, please wait I will revert you in a moment.
assistant
Sure.
user
Sorry to inform you that no reservation was found on your name provided.
assistant
Ok, thanks for informing.
user
 Thank you for consulting us.
assistant