Hello.
user
Hello.
assistant
I am Anthony Carter.
user
What help is required from our agency?
assistant
I want to cancel my recent reservation, due to heavy rainfall in New York.
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry Carter, there is no reservation found on your name in our database.
assistant
That's ok, thanks for your information.
user
You are welcome.
assistant