Hi,. I am Amy Martin.
user
Hello, how can I abet you today?
assistant
My plan to visit flower festival got cancelled, please help me by cancelling my recent ticket.
user
Sure, please hold on a minute.
assistant
Ok.
user
Thank you for waiting, we did not find any reservation on your name in our database.
assistant
That's fine, thank you.
user
Thank you for selecting us.
assistant