Hi.
user
Hello, How may I help you today?
assistant
Patrick Parker here.
user
Ok.
assistant
I want to cancel my reservation as my doctor suggested me not to travel. Can you help me?
user
Sure, we are glad to help you.
assistant
Thank you for your positive response.
user
Please wait for a while.
assistant
Ok, I will be waiting for your reply.
user
Thanks for waiting, there is no active reservation on your name to cancel.
assistant
Oh! That's very disappointing to know. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant