Hello.
user
Hello. How may I aid you today?
assistant
Can you please be my helping hand to cancel my recent reservation, due to bad weather conditions?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Timothy Moore is my name.
user
I am sorry to say that there is no flight found under your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant