Hello.
user
Hello, how can I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Anthony Mitchell.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
That's fine, thank you for the response.
user
Thank you very much for approaching our agency.
assistant