Hello.
user
Hello. How may I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you out. Can you please provide me your name?
assistant
I am Amy Clark.
user
Sorry Amy, there are no reservations found with this name.
assistant
That's ok, no issues.
user
Thank you for choosing our services.
assistant
Thank you for the information.
user