Hello.
user
Hello, how may I assist you?
assistant
I made a earlier reservation to attend my friend marriage, due to some financial problems it got postponed. Can you please change my existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check the reservation list?
assistant
Sure, my name is Samuel Young.
user
Sorry Samuel Young, there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant