Hi. I am George Garcia.
user
Hello, how may I oblige you for the day?
assistant
I would like to change my existing reservation due to some health issues. Can you be my helping hand in this?
user
Sure, I will check your reservation in the list and get back to you.
assistant
Ok, I will wait.
user
Sorry, we couldn't find any reservation on your name.
assistant
That's ok, not a problem. Thank you for your information.
user
Thank you for contacting us.
assistant