Hello.
user
Hello.
assistant
I am Jason Mitchell.
user
Jason, how may I aid you?
assistant
Due to my ill health, I would like to postpone my trip. Will you please help me by changing my existing reservation?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for choosing us.
assistant