Hello.
user
Hello.
assistant
Sharon Jackson here.
user
How can I help you?
assistant
Can you help me to book a flight from IAD to PHX?
user
Sure. Let me know your travelling dates.
assistant
My travelling dates are 18 and 20 of Aug.
user
Do you have any preferences?
assistant
My return time should be in the afternoon.
user
Sorry, no flights found.
assistant
It's ok, not a problem.
user
Thank you.
assistant