Hello.
user
Hello.
assistant
I am Anthony Parker.
user
Can you mention, How can I help you today?
assistant
My business trip at Washington got cancelled due to heavy rains, will you help me to cancel my reservation?
user
Sure, I can help you in that.
assistant
Ok.
user
Please wait for a while, let me check your reservation status.
assistant
Sure.
user
Sorry Anthony Parker, there is no active reservation on your name to cancel it.
assistant
Ok, no problem. Thank you.
user
Thanks for choosing us.
assistant