Hello.
user
Hello, how may I guide you?
assistant
I'm Larry Mitchell.
user
Ok.
assistant
I met with an minor accident, so I can't take the flight. Can you cancel my reservation?
user
Sure Larry, hold on for a moment.
assistant
Ok.
user
I'm sorry, there are no reservations with your name.
assistant
It's fine. Thank you for your immediate response.
user
Thank you, have a quick recovery.
assistant
Thank you.
user