Hello, I am Patrick Gonzalez.
user
Hello, how can I serve you?
assistant
I need to cancel my recent reservation due to bad weather condition in our city.
user
Ok.
assistant
Could you please help me in doing that?
user
Sure, please wait a minute.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
It's ok, Thank you.
user
Thank you for reaching us.
assistant