Hello.
user
Hello, what can I do for you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My reservation was done under the name Joshua Carter.
user
There is no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant