Hello.
user
Hello. How can I help you now?
assistant
I am James Thompson, can you change reservation which I did recently?
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Sorry James, there is no reservation found on your name.
assistant
That's ok, not a problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for helping me.
user
You are welcome.
assistant