Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my recent ticket? Because I am unable to travel for the trip.
user
Sure, may I know your good name?
assistant
Thank you. I am Barbara Collins.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for reaching us.
assistant
You are welcome.
user