Hello,.
user
Hello.
assistant
I am Matthew Wright.
user
How can I aid you?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, give me  a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you.
user