Hello.
user
Hello, how can I serve you?
assistant
I am planning to change an existing reservation, due to health issue.Can you please help me out?
user
Sure, please share your name first.
assistant
My name is Dorothy Hill.
user
We have found reservation on your name, please share your airport codes.
assistant
My airport codes are DTW to LAS.
user
May I know your travel dates please?
assistant
I am planning to travel on Aug 12 and return back on Aug 14.
user
Which class do you prefer to travel?
assistant
I am ok with any class.
user
May I know your connection limit?
assistant
No, I am looking for a normal cost flight.
user
Sure, do you have any other preference?
assistant
No.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to inform you that we don't have any normal-cost airline flight available in your journey route.
assistant
That's fine, Thank you for your service.
user
Thank you.
assistant