Hello.
user
Hello.
assistant
I am Carolyn Walker.
user
How can I assist you, Carolyn Walker?
assistant
I need to do some changes in my previous reservation so please help me with changing my reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry to tell you, Carolyn Walker, there is no reservation found with your name in our reservation list to change.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for choosing our agency, have a nice day.
assistant
Most welcome.
user