Hi.
user
Hello, how can I aid you?
assistant
Actually I have attend to a meeting, but as my wife gave birth to new baby, I want to cancel my reservation.
user
Sure, May I know your name?
assistant
I am Samuel Edwards.
user
Sure, Please wait a moment.
assistant
Ok.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, we did not found any flight based on your given details.
assistant
Ok. Thanks for your information.
user
Thank you for reaching us.
assistant