Hello.
user
Hello, how can I assist you today?
assistant
 I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need to cancel my reservation.
user
Ok, may I know your name please?
assistant
Sure, my name is Kimberley Martinez.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for opting us.
assistant