Hello,.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation.
user
Sure, May I know your name please?
assistant
Yes, I am John Harris.
user
OK, please wait. I will check and get back to you.
assistant
OK.
user
Thank you for waiting. Sorry, there is no reservation found on your name.
assistant
Thanks for the information.
user
Thank you for reaching out to us and have a great day.
assistant