Hi.
user
Hello. In which way I can aid you at this moment?
assistant
Owing to n emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, please check on the name of Emma Thomas.
user
Thank you for providing your name, please wait a moment. There is no previous reservation available under your name.
assistant
Ok. That's ok, thank you.
user
Thank you for reaching us, have a good day Emma Thomas.
assistant