Hello,. I am Kenneth Collins.
user
Hello, how may I assist you?
assistant
I made a earlier reservation to attend a conference, due to some political disturbances it got postponed. Can you please change my reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant