Hello.
user
Hello. How can I assist you today?
assistant
As my exams got postponed, so I want to cancel my reservation which I have done last week for my exams. Can you please assist me about that?
user
Sure, I will help you with that. Will you mention your name for checking the reservation?
assistant
Thank you for your positive response, my reservation is done on the name of Brenda Roberts.
user
Please give me a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, anyway thank you for the information.
user
Welcome, have a great day.
assistant