Hello.
user
Hello.
assistant
Dennis Nelson here.
user
How can I help you?
assistant
Due to sudden health issue, I am not able to travel in a flight on those dates, can you please help me with cancelling of my reservation?
user
Just a moment please.
assistant
Sure.
user
I am sorry Mr. Dennis Nelson , no reservation found on your name.
assistant
Oh, I think my cousin had cancelled my reservation. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user