Hello.
user
Hello, how may I support you today?
assistant
I am Ruth Harris. I need to change my recent reservation due to postpone of my exam.
user
Sure, we are here to help you.
assistant
Could you please help me in doing that?
user
Sure, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
No problem, thank you for your information.
user
Thank you for availing us.
assistant