Hello.
user
Hello, how can I be your helping hand today?
assistant
I just want to cancel my recent reservation as I am unable to travel due to some health issues, so help me in cancellation.
user
Sure, we are rapturous to help you.
assistant
Thank you.
user
To proceed for cancellation, May I know your name?
assistant
I made a reservation earlier on the name of Jessica Evans.
user
Ok, please give me a minute, I will check the status and revert to you.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thank you for availing us.
assistant