Hello.
user
Hello, how may I assist you today?
assistant
Can you help me in changing my recent reservation?
user
Yes, I am gleeful to help you with that. Could you please mention your name? So that, It is easy for me to check the status.
assistant
I am Janet Evans.
user
Ok, please give me a minute. I will tell you the information about the ticket status.
assistant
Sure.
user
I am really sorry to inform you that, there is no previous reservation with your name in our database to change the details.
assistant
Its ok, thank you.
user
You are welcome. Thank you for opting us.
assistant