Hello.
user
Hello.
assistant
Nicholas Turner here.
user
How can I assist you at this moment?
assistant
Duet to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please be hold on for a moment and I will check your reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry Nicolas Turner, no reservation found under your name to change.
assistant
Oh! I think something went wrong on that situation. Anyway, thank you for the information.
user
May be. Thank you for choosing us, have a good day.
assistant