Hello.
user
Hello. How may I help you?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
user
Sure, I will help you with the change of flight reservation.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Sure, my name is Jeffrey Scott.
user
Please wait for a moment. Let me check your flight reservation status.
assistant
Ok, take your time.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
It's ok, not a problem with that. Anyways thank you for helping me.
user
Thank you.
assistant
You are welcome.
user