Hi.
assistant
Hello.
user
Hello, how may I help you now?
assistant
I want to cancel my reservation as my exams got postponed. Can you please help me?.
user
Ok, may I know your name to check your reservation?
assistant
I am Christopher Wright.
user
Ok, please wait.
assistant
Ok.
user
Sorry, no reservation has been registered with us on your name.
assistant
OK, thank you.
user
Thanks for consulting us, have a nice day.
assistant