Hello, I am Nancy King.
user
Hello. How can I serve you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I can help you out. Please wait a while.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant