Hello.
user
Hello.
assistant
I am Carol Thomas.
user
How can I assist you today?
assistant
I need to cancel my reservation due to some issues, can you help me out please?
user
Sure, I will help on that.
assistant
Ok, Thank you.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your response.
user
Welcome, have a great day.
assistant