Hello.
user
Hello, how can I aid you for today?
assistant
I am Nicole Johnson here. I want to cancel my reservation, which is done recently. Can you please help me out in cancellation?
user
I am here to help you about that.
assistant
Thank you for considering my request.
user
Sorry to say this Nicole Johnson, there is no active reservation with your name.
assistant
Not a big problem, thank you for your kind information.
user
You are welcome, thank you for reaching out here.
assistant