Hello.
user
Hello, how may I abet you?
assistant
Catherine Wright here. Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant