Hello.
user
Hello, how may I help you today?
assistant
I am Jason Lopez. I want to cancel my recent reservation due to postpone of my exams. Can you help me?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
That's ok.
user
Thanks for choosing us.
assistant
Thank you for your service.
user