Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation due to cancel of my seminar.
user
Sure, we are here to help you.
assistant
Can you please help me?
user
Sure. May I know your good name please?
assistant
I am Karen King.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant