Hello,.
user
Hello, How can I serve you?
assistant
I am Sarah Brown, I want to cancel my recent reservation as my interview got postponed.
user
Sure, I am here to help you. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the response.
user
Thank you for opting us, Have a great day.
assistant