Hello.
user
Hello, how may I assist you?
assistant
I need to cancel my reservation due to my planned programme got cancelled so please help me with that.
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
May I know your please?
assistant
Sure, please check the reservation with the name of Elizabeth Nelson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Thanks for reaching to us.
assistant
Most welcome.
user