Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
Can you please share your name to check your reservation status?
assistant
My name is Jacob Baker.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant