Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, can I know your name please?
assistant
Sure, I am Steven Hall.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, Ok, not an problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user