Hello.
user
Hello, how may I aid you today?
assistant
Jonathan Lee here. My business meeting has been postponed, so I want to reschedule my itinerary dates.
user
Sure, may I know your name for the changing process?
assistant
I mentioned my name.
user
 Sorry, we couldn't find a reservation on your name to change.
assistant
No problem, thank you.
user
Welcome, thank you for reaching us.
assistant