Hi.
user
Hello, how may I assist you at this moment?
assistant
I want to change my existing reservation due to some health issues. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Cynthia Hall here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that, we couldn't find any reservation against your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for approaching us, have a great day.
assistant