Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
Let me know your name to check your reservation?
assistant
I am George Phillips.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant