Hello. Pamela Hernandez here.
user
Hello, how can I be your helping hand today?
assistant
I need to change my recent reservation because heavy rainfall.
user
Sure, please wait for a minute.
assistant
Sure, take your own time.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
It's ok, not a problem.
user
Thank you for availing our services.
assistant