Hello.
user
Hello, how can I amend you today?
assistant
My name is Patrick Green.
user
Ok.
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure. Please wait for a minute.
assistant
Ok.
user
Thanks for being patient. Unfortunately, there is no reservation found on your given name.
assistant
No problem, thanks for your help.
user
Thank you for choosing us.
assistant