Hello.
user
Hello, how may I help you at this moment?
assistant
Charles Anderson here. I was made a reservation earlier in this week. But I want to cancel my reservation. Can you please help me for that?
user
Sure. Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry, there is no reservation showing on your name.
assistant
Anyway, thank you for the information.
user
Welcome. Thank you for reaching us.
assistant