Hello,.
user
Hello, how may I oblige you today?
assistant
I would like to cancel my reservation, As I need to visit some other place on the same day of my journey. Can you help me out?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Anna Johnson, is my name.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thanks for your response.
user
Thank you for reaching us. Have a blissful day!.
assistant