Hello.
user
Hello, how can I be your helping hand?
assistant
I want to cancel my recent reservation, due to my exam has been cancelled. Can you aid me with cancellation on the name of Joshua Wright?
user
Sure, we are here to help you. Please wait for a few minutes.
assistant
Sure.
user
Thank you for your time, we are sorry to say that there was no reservation found on your name.
assistant
That's Ok, thanks for your information.
user
Thank you for availing us.
assistant