Hello.
user
Hello, how may I help you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, we are here to support you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Dennis Thompson.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for connecting with us.
assistant
Welcome.
user