Hello.
user
Hello. How could I support you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my business meeting. Can you help me in doing that?
user
Can I have your good name please?
assistant
Sure, I am Amy Hall.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation found with your given name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant