Hello.
user
Hello, how may I assist you?
assistant
Actually my Hockey Competition is postponed, so that I want to change my recent reservation, can you help me?
user
Sure, I will help you out. Please provide me your name to check the reservation details on your name.
assistant
Sure, I am Margaret  Clark here.
user
Please wait a moment.
assistant
Ok.
user
Sorry Clark, no reservation found on your name.
assistant
Ok, no problem. Anyway's thank you for your information.
user
Thank you for reaching us.
assistant