Hello,.
user
Hello, how can I serve you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me in that?
user
Sure, may I know your name please?
assistant
My name is Rebecca Adams.
user
Please wait a moment, let me check and back to you.
assistant
Sure.
user
There is no reservation found on your provided name.
assistant
That's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your kind information.
user