Hello.
user
Hello.
assistant
I am Emily Hill.
user
How may I aid you at this moment?
assistant
I would like to cancel my reservation, as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant