Hello.
user
Hello. How can I assist you now?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, I am happy to help you with that. Can I have your  good  name  please to check  your  reservation status?
assistant
My name is Rebecca Lopez.
user
Ok,  please wait a  moment.
assistant
Sure.
user
Sorry to inform you that  no reservation  has found under your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us, have a  good day.
assistant