Hello, I am William Wright.
user
Hello, how can I aid you?
assistant
Due to prepone of my exams, I want to change my existing reservation. Could you please help me with doing this?
user
Sure, I will help you in this. Please be on hold let me check and revert to you with the information.
assistant
Ok.
user
Thank you for being waiting. I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us. Have a great day.
assistant