Hi.
user
Hello. How can I aid you today?
assistant
Can you help me change my existing reservation which was made on the name of Rebecca Jackson?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us, have a nice day Rebecca Jackson.
assistant