Hello.
user
Hello. How can I  help you?
assistant
Can you help me to cancel the recent reservation my friend had done on the name Brian King?
user
ok, just a moment please.
assistant
Ok, please take your time.
user
I am sorry no flights found on your name.
assistant
Ok, that is not a problem.
user
Thank you for choosing us.
assistant
Thank you for assisting me.
user