Hello.
user
Hello. How may I guide you today?
assistant
I am Emma Green. Suddenly I got a call from my manager to attend a meeting on same departure date, so I need to change my existing reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you for your positive response.
user
Please wait for a minute.
assistant
Ok, take your own time.
user
Emma Green, I am sorry to say that there is no reservation found under your name.
assistant
That's ok.
user
Thank you for contacting us, have a great day.
assistant
Thank you for your information.
user