Hello.
user
 Hello, how can I aid you?
assistant
Myself Kenneth Walker. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait.
assistant
Thank you for accepting my request.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant