Hello.
user
Hello, how may I assist you for today?
assistant
I want to change my ticket reservation that when I am booking a ticket it show with a 2 connecting flight but now it got emergency and I need a connecting flight to travel, so can you please help me in changing my recent ticket booking?
user
Sure, I will help you with that. Can you please provide your name for checking reservation status?
assistant
Thank you and my name is Brandon Smith.
user
Sorry Smith, there is no reservation under your name.
assistant
Ok, no issues with that one. Thank you for your help.
user
Most welcome.
assistant