Hello'.
user
Hello, How can I respond to your request?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Myself Steven Miller.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for consulting us, have a great day.
assistant