Hi.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
I am Rachel Clark.
user
Ok, please stand by.
assistant
Ok.
user
Thank you for your time, sorry we didn't find any reservation on your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user