Hi.
user
Hello, what service you are excepting from us?
assistant
I would like to change my recent reservation because my childhood friend met with an accident.
user
Sure, I will help you with that. May I know your name for further process?
assistant
Sure, my name is Barbara Carter.
user
Sorry Barbara, there is no reservation found on your name in our database.
assistant
Not an issue, thank you for checking.
user
Do you need any other help?
assistant
No, thanks so much.
user
Ok, thank you for approaching us.
assistant