Hi.
user
Hello, how can I aid you for today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
I am here to assist you about that, can you please let me know your name to check the reservation status?
assistant
My name is Jessica Evans.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
Not a problem, thank you for checking.
user
You are welcome, thank you for reaching us.
assistant