Hello.
user
Hello, how can I aid you?
assistant
Brenda Evans here. I would like to change my recent reservation as I have changed my plans.
user
Ok, I can help you with that. Please wait for a while. Brenda Evans, there is no active reservation found under your name to do changes in that.
assistant
No issue, thank you for your time and information.
user
My pleasure, thank you for choosing us.
assistant