Hello,.
user
Hello, how may I support you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Linda Robinson.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant