Hi. I am Donna Lopez.
user
Hello, how can I amend you?
assistant
I want to change my existing reservation, due to whether condition. Can you help me out?
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
Thanks for being waiting. Unfortunately, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thanks for contacting us, have a great day.
assistant