Hi, my name Brian Mitchell.
user
Hello, how can I aid you.
assistant
Due to the sudden health issues, I had a request to you to cancel my existing reservation?
user
Sure, please wait a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for your valuable information.
user