Hello.
user
Hello, how may I assist you?
assistant
I am Raymond Allen. I am planning to change an existing reservation, due to health issue. Can you please change my ticket?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Thank you.
user
I have found your reservation, can you help me with your new airport codes?
assistant
Sure, my source code is JFK and destination airport code is MSP.
user
May I know your travelling dates?
assistant
I would like to travel on 11/25 and return back on 11/27.
user
Please wait for a moment.
assistant
Make sure my connection limit should be 0.
user
Sorry, no flight with 0 connection.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your service.
user