Hello, I am Janet Moore.
user
Hello.
assistant
Owing to an emergency I want to change my existing reservation, can you help me with that?
user
How may I be your support today? Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us.
assistant
Thank you.
user