Hello.
user
Hello. How can I assist you at this moment?
assistant
I am willing to cancel my ticket which is booked in the last week. Can you please help me with that?
user
Sure, I am happy to help you with that. May I know the name on which you reserved a ticket?
assistant
Thank you. I have reserved my ticket under the name Emily Moore. So, please check with that.
user
Ok, please wait a moment to check your reservation status.
assistant
Ok, take your time. I will wait for your response.
user
Sorry Emily Moore, no reservation has found under your name to cancel.
assistant
It's ok, thanks a lot for spending your time in checking my ticket status.
user
Thank you for choosing us, have a good day.
assistant