Hello.
user
Hello.
assistant
I am John Scott.
user
How can I help you today?
assistant
 I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you for accepting my request.
user
Please allow me a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Not an issue, thank you for your information.
user
Welcome, have a nice day.
assistant