Hello.
user
Hello. How can I help you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Ok, on which name can I proceed for canceling?
assistant
Sure, my name is Ashley Parker.
user
I am sorry no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you.
assistant