Hi. I am Gary Young.
user
Hello, how may I help you at this moment?
assistant
Can you help me to cancel my reservation? Because I have some work on those dates.
user
Sure Gary, I will help you. Can I have a moment please? I will check the details in our records.
assistant
Sure.
user
Sorry, there is no reservation available with your given name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant