Hello.
user
Hello, how may I assist you?
assistant
Suddenly, my friends change the destination location. Can you please change my recent reservation?
user
Sure, may I know your name please?
assistant
My name is John Martinez.
user
Sorry John, unfortunately there is no reservation found under your name in our database.
assistant
Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant