Hello.
user
Hello. How can I help you now?
assistant
Can you aid me to change the reservation which I had reserved last month?
user
Sure, I am happy to help you. For changing your reservation, we need to know your name to check your reservation status. May I know your name to proceed further?
assistant
Ok, please check for the name William Clark.
user
Ok, please wait for a while.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
That is not a problem, thank you for assisting me.
user
Thank you for opting us.
assistant