Hello.
user
Hello. How may I assist you?
assistant
Due to some health issue, I want to cancel my recent reservation.
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, I am Margaret Nelson.
user
Wait a moment please.
assistant
Ok, I will wait.
user
Margaret Nelson, we haven't found any reservation under your name in our database.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant