Hello.
user
Hello, how may I support you now?
assistant
Could you please help me with changing my existing reservation due to postpone of my event?
user
Sure, I will help you with that. May I know your name please?
assistant
I am Sarah Johnson.
user
Please wait for a moment, while I check for your reservation.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, we hope see you again.
assistant