Hi.
user
Hello, how may I help you today?
assistant
I have to cancel my flight ticket booking that the event got cancelled, can you please help me in that one?
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
May I know your name?
assistant
My name is Carolyn Phillips.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Not a problem with that one, thank you for checking and providing the information.
user
Thank you for availing us.
assistant