Hello.
user
Hello, how can I guide you?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
user
Sure, we will help you. Can I have your name to check your details?
assistant
Katherine Davis is here.
user
Just wait a moment.
assistant
Sure.
user
Unfortunately, there is no reservation exist on your name to change.
assistant
Ok, no worries. Thanks for your valuable information.
user
Thank you for consulting us.
assistant