Hi.
user
Hello.
assistant
Shirley Walker here.
user
How can I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I will cancel it. Please, wait a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
That. That's ok, thank you.
user
Thank you for approaching us.
assistant