Hello.
user
Hello, how can I help you now?
assistant
I am Michael Lee. I need your help in changing my reservation. Can you help me with changing?
user
Sure, that is what I am here. Just wait for a minute.
assistant
Sure.
user
Sorry there is no active reservation found on your name to change it.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for communicating us, have a nice day.
assistant