Hello.
user
Hello, how may I help you?
assistant
Actually my family planned a event recently and that event date got postponed, so that I want to cancel my recent reservation, can you help me?
user
Sure. On whose name you have made the reservation?
assistant
Yes, the reservation is done under the name of Laura Hall.
user
Laura, there are no active reservations found with your details.
assistant
Ok, no problem.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your information.
user
Welcome.
assistant