Hi.
user
Hello. How may I assist you today?
assistant
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Shirley Jones.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name in our database.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant