Hi.
user
Hello. How may I help you?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am happy to help you. May I know your name?
assistant
Sure, my name is Donna Carter.
user
Thank you. Please wait, I will check your reservation status and let you know.
assistant
Sure, I will wait.
user
Donna Carter, I did not find any reservation under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
You are welcome and thank you for choosing us.
assistant