Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Elizabeth Gonzalez.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for approaching us.
assistant