Hi.
user
Hello, how may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, will you please let me know your name?
assistant
Patricia Jackson here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant