Hi.
user
Hello, how may I assist you?
assistant
I am Joshua Lee.
user
Glad to meet you Lee.
assistant
Would it be possible to cancel my recent reservation?
user
Yes. Hold on for a moment. Let me check in our records.
assistant
Sure, take your time.
user
Sorry Lee, there are no flights reserved on your given name.
assistant
It's ok, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant