Hello.
user
Hello.
assistant
My name is Helen Clark.
user
How can I help you?
assistant
My scheduled examination dates has been postponed, so I would like to change my reservation.
user
Sure, give me a minute. Let me check the details.
assistant
Sure.
user
Sorry Clark, there are no reservations found on your name.
assistant
That's ok. Thank you for the help.
user
Welcome.
assistant