Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation. Could you help me?
user
Sure, I will help you. Please provide the name on which ticket was reserved.
assistant
Scott Davis.
user
Sorry, there is no reservation existing on your name in our records.
assistant
That's ok, no problem. Thank you.
user
You are welcome, have a nice day.
assistant