Hello, I am Mary Baker.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, as my football match got postponed. Please help me in changing?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your help.
user