Hi. I am Virginia Hernandez.
user
Hello, how may I address you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, let me go through the reservation list and get back to you.
assistant
Ok.
user
We could not find any active reservation in our data base by the name you provided.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user