Hello, I'm Frank Young.
user
Hello Frank, how can I serve you now?
assistant
As I'm feeling sick, I can't able to catch the flight. Can you please cancel my recent reservation?
user
Ok, I will help you with that. Please wait.
assistant
Sure, take your time.
user
I have not found any reservation under your name.
assistant
That's ok, may be my friend cancelled that already. Thank you for your service anyways.
user
Thank you so much, have a great day.
assistant