Hello.
user
Hello.
assistant
I am Deborah Hernandez.
user
How may I assist you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Wait for a while.
assistant
Thank you. I will wait for your response.
user
Thanks for your time, there is no reservation found under your name to change it. Thanks for approaching us.
assistant
Oh! It may not be booked properly due to server issues while booking.
user