Hello, I am Pamela Perez.
user
Hello, How can I assist you?
assistant
I need to cancel my recent reservation due to sudden demise of my Grand Father. Can you please assist me with the cancellation?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thanks for your time.
assistant
My pleasure.
user
We found a reservation in your name and it has been cancelled.
assistant
Thanks for your kind response.
user
Thanks for your approach.
assistant