Hello.
user
Hello, how may I assist you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Karen Carter.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Mr. Karen Carter, there is no reservation found as per your name in our database.
assistant
Ok, no issues.
user
Thank you for reaching us with a query.
assistant
Thanks for the information.
user