Hello,.
user
Hello, how may I support you today?
assistant
I am Margaret Johnson. Due to continues rainfall, my baseball tournament has been postponed. I would like to change my existing reservation.
user
Sure, please wait I will let you know in a moment.
assistant
Sure.
user
thanks for waiting, we have not found any flight reservation on your given name.
assistant
Thank you for your quick response.
user
Thank you for connecting with us.
assistant