Hello. I am Shirley Nelson.
user
Hello, how may I help you today?
assistant
As I have planned to watch a movie in fox theatre,but due to the emergency,I would like to cancel my reservation. Can you help me in cancelling my reservation?
user
Sure, I will help you. Please, give me a minute.
assistant
Sure, I will be waiting for your response.
user
Thanks for your time. We did not found any reservation on your name.
assistant
No problem, thank you for your service.
user
Thanks for opting us.
assistant