Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Catherine Green here.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Ok, proceed.
user
Your ticket has been cancelled.
assistant
Thanks for your information.
user
Thanks for approaching us, wish you a nice day.
assistant