Hello.
user
Hello.
assistant
I am Helen Walker.
user
What type of service you are expecting from our agency?
assistant
I want to change my existing reservation due to health issues, can you please help me with that?
user
Sure, I am here to help you with that. Ok, wait for a minute.
assistant
Sure.
user
I have found your reservation. May I know your travelling dates?
assistant
I want to fly on May 26, return on May 28.
user
Ok, can I have your airport codes?
assistant
My source and destination airport codes are SFO and DTW.
user
Do you have any other specifications?
assistant
My return time should be afternoon. And I want a flight with one connection.
user
Do you have any other requirements?
assistant
No.
user
Sorry to say that, there are no flight's available based on your travelling dates.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant