Hello.
user
Hello. How may I help you at this moment?
assistant
I am Ashley Roberts. I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
We are regret to inform you that, there is no reservation found on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant