Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Paul Lee.
user
Glad to meet you Lee.
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Sure, I will help you with that.
assistant
Can you please cancel my ticket?
user
Please wait a moment.
assistant
Thank you. Sure.
user
Sorry Lee, no reservation has found under your name.
assistant
That's fine. Thank you for your help.
user
Thank you for choosing us, have a great day.
assistant