Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want cancel my reservation. Can you help me out?
user
Ok, please wait for few minutes, let me check the details.
assistant
Ok.
user
Can you provide your good name?
assistant
Sure, my name is Frank Moore.
user
There is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you, for reaching us.
assistant