Hello, Michael Turner is my name.
user
Hello, how can I assist you today?
assistant
Due to some personal issues my trip got cancelled, Can you please help me for cancellation?
user
Sure, we are here to help you. Please wait for a few minutes.
assistant
Ok.
user
Thank you for waiting, There is no reservation found on your specified name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant