Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation? As I'm unable to travel now because of health issues.
user
Sure, may I know your name for checking?
assistant
Sure, my name is Anthony Brown.
user
Give me a minute. Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant