Hello.
user
Hello.
assistant
I am Nicole Collins.
user
How may I help you now?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Ok, take your time.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant