Hello, I am Donna Taylor.
user
Hello, how can I give assistance to you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, we are here to help you to change your reservation.
assistant
OK.
user
Please be on hold, to check the reservation on your name.
assistant
OK.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
No problem, thank you.
user
Thank you for opting our agency.
assistant