Hi, I am Nancy Thompson.
user
Hello. How may I help you today?
assistant
I  want to book a flight ticket from Phoenix, AZ-PHX to Washington, DC-DCA, so can you help me with Booking please?
user
Sure, please let me know your connection preference.
assistant
Ok, I need a connection in between the journey.
user
Could you please let me know your planned travelling dates?
assistant
Yes, my travelling dates are 03/10 and 03/12.
user
Thanks for sharing your details, we found a Southwest airline matching your request with one connection and the flight number-1026.
assistant
Please proceed with booking.
user
Your ticket has been confirmed.
assistant
Thank you.
user
Thanks for approaching us.
assistant