Hello.
user
Hello. How may I help you out?
assistant
I am Kimberly Evans, I want to cancel my reservation because I got a call from my project manager.
user
Sure, I will help you in cancelling the reservation. Please wait a moment.
assistant
Thank you for considering my request.
user
Sorry, there are no reservations found.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us.
assistant