Hello.
user
Hello. How may I help you today?
assistant
I have to change the travel dates because I have to attend an important meeting so, I have postponed the trip. Can you please help me to change the details?
user
Sure, I will be helping you out, please mention your name to check the details?
assistant
Thank you. My name is Kimberly Williams.
user
Please hold a moment.
assistant
Ok, take your time.
user
Sorry Williams, there are no active reservations to change your trip.
assistant
It's ok, thank you for searching the ticket status.
user
Thank you for reaching our service.
assistant
You are welcome.
user