Hello.
user
Hello.
assistant
I am Betty Walker.
user
Walker, how may I aid you?
assistant
Due to an emergency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant