Hello.
user
Hello. How can I assist you?
assistant
According to my plan, I have to reach my destination in morning but my reserved plane ticket reaches in evening. I want to cancel that plane ticket, please help me in that.
user
Sure, can I know your name please?
assistant
Sure, my name is Nancy Moore.
user
I have found your reservation on your name, if you want cancel it then half of the amount will be refund to you.
assistant
Ok, please cancel my ticket.
user
Nancy, I have cancelled your reservation.
assistant
Thank you.
user
You are welcome.
assistant