Hi.
user
Hello, how can I help you today?
assistant
I am Nicole Moore, can you help me for changing my existing reservation?
user
Sure Nicole.
assistant
Thank you.
user
Please wait, I will get back to you.
assistant
Ok, I will wait for your response.
user
Sorry Moore, no reservation found under your name.
assistant
Oh! No problem, thank you for your services.
user
Thank you, have a great day.
assistant