Hello, I am Charles Davis.
user
Hello, how may I oblige you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Please proceed to cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your kind service.
user
Thank you for reaching us.
assistant