Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I will help you. May I know your name please?
assistant
Myself Kimberly Baker.
user
There is no reservation on your name in our database.
assistant
That's ok, no problm. Thank you for your help.
user
Thank you for opting us.
assistant