Hello.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please be my helping hand with cancellation?
user
Sure, I am here to help you.
assistant
Thanks for accepting my request.
user
May, I know your good name?
assistant
Karen Green is my name.
user
Sorry, we found no reservation on your given name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant