Hello.
user
Hello. How may I aid you?
assistant
I made an earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please share your name to check your previous reservation status?
assistant
My name is Robert Wilson.
user
Ok, please be me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant