Hi.
user
Hello.
assistant
Stephen Moore here.
user
How can I assist you Stephen Moore?
assistant
Due to slight changes in my schedule, I want you to help in changing my recent reservation. Can you please help me with that?
user
Sure, I will help you with this. Sorry to inform you, there is no active reservation found under your name in our database.
assistant
That's ok, may be something went wrong while I was doing the reservation. Thank you anyways.
user
Thank you for utilising our service.
assistant