Hello.
user
Hello.
assistant
Donna Phillips here.
user
How may I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you with that. Please give me a moment to check your reservation status.
assistant
Sure, I'll wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
Oh! May be I have done a wrong booking. Anyways thank you for giving the information.
user
Thank you for reaching us.
assistant