Hi,.
user
Hello, how can I aid you?
assistant
I am Sharon Parker. Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure, we will help you. Please wait a moment, I will check your details and get back to you.
assistant
Sure.
user
Unfortunately, there is no reservation found on the name Sharon Parker.
assistant
Ok, no issues. Thanks for your response.
user
Thank you for contacting us.
assistant