Hi.
user
Hello. How can I render you?
assistant
 I want to cancel my reservation, because I am not flexible to travel by flight.
user
Sure. May I know your name?
assistant
Carolyn Rodriguez is my name.
user
please wait.
assistant
OK.
user
Thanks for waiting, There is no reservation found on your name.
assistant
Ok, that's not a problem.
user
Thank you.
assistant
Thanks for your response.
user