Hello. I am Cynthia Moore.
user
Hello, How can I be your helping hand today?
assistant
My exams has been preponed. I want change my existing reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for choosing us, Have a pleasant day.
assistant