Hello. I am Joseph Mitchell.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Sure, please wait a minute.
assistant
Ok.
user
We found a reservation, Shall I proceed with cancellation?
assistant
Yes please.
user
Your reservation is cancelled.
assistant
Thanks for your support.
user
Thank you.
assistant