Hi.
user
Hello, how can I help you?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, may I know your name for checking?
assistant
Sure, my name is Pamela Garcia.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant