Hello.
user
Hello. How may I aid you today?
assistant
My name is William Brown, I want to cancel my recent reservation due to bad weather condition.
user
Ok, I will help you in this. Can you please wait for some time?
assistant
Sure.
user
Thanks for waiting. We are sorry to inform you that no reservation is found on your name to proceed with cancellation.
assistant
Not an issue, thank you for your help.
user
Thank you for choosing us, Have a nice day.
assistant