Hello.
user
Hello.
assistant
Thomas Brown here.
user
How can I aid you?
assistant
I want to cancel my trip due to some office work. Please help me in this one.
user
Sure, I am here to help you. Please, wait for a while.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for your response.
user
Anyways, thank you for reaching us.
assistant