Hello.
user
Hello, how may I help you today?
assistant
I am Susan Evans. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to hel you with this. There is a reservation found under your name, shall I cancel it?
assistant
Yes, cancel the ticket.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for helping me out.
user
You are welcome.
assistant