Hi.
user
Hello, how can I help you today?
assistant
Please help me to cancel my recent reservation as my plan to meet my grand parents got post pone.
user
Sure, can I have your name please?
assistant
I made a reservation by this name Larry Carter.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant