Hi.
user
Hello.
assistant
I am Daniel Smith.
user
How can I help you?
assistant
Due to sudden demise of my grandfather, I need to cancel my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there are no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for opting us.
assistant