Hello.
user
Hello. How may I aid you today?
assistant
I am Brenda Clark, I want to change my existing reservation, due to some health issues, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while to check your name in the reservation list and know you the current status.
assistant
Sure.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
No problem, thank you for the information.
user
Thank you for reaching us. Hope to serve you again. Have a nice day.
assistant