Hello, I am Susan Martinez.
user
Hello, How may I help you?
assistant
I want to book a flight ticket from Houston, TX - HOU on 09/27 to Charlotte, NC - CLT on 09/29.
user
Sure, Can you please hold a minute.
assistant
OK.
user
 I am glad to say we found a flight matching your preferences. The flight details are, Airline:AA , flight number:1020 , price limit is 100 with  single connection.
assistant
OK. You can proceed with the booking.
user
OK. Your ticket has been processed.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant