Hello.
user
Hello, how can I assist you for the day?
assistant
I am Karen Martin. I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant