Hello.
user
Hello. How can I assist you now?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Can you please provide your name to check the reservation status?
assistant
My name is Samantha Walker.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
It's ok, thank you for your help.
user
Thank you for approaching us.
assistant