Hello.
user
Hello.
assistant
I am Sarah Davis.
user
Davis, how may I assist you today?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Thank you.
user
I found your reservation, may I know your new airport codes?
assistant
I am departing from ORD and land in IAH.
user
Let me know your travelling dates?
assistant
I am departing on 06/29 an return on 07/01.
user
Delta airline is providing flight with connection 1 as per your details, can I proceed?
assistant
Please proceed for booking.
user
I confirmed your ticket by flight number 1016.
assistant
Thank you for your help.
user
It's my pleasure.
assistant