Hello.
user
Hello. How may I help you at this moment?
assistant
I want to cancel my reservation, can you please assist me?
user
Ok, I am happy to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Debra Brown.
user
I regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us.
assistant