Hello.
user
Hello, how can I help you today?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
I am Gregory Campbell.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant