Hello.
user
Hello, how can I assist you now?
assistant
I have reserved a flight ticket in the last week but now I am unable to travel. Can you please help me to cancel the ticket?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is Timothy Lopez.
user
Ok, please be on hold for a moment.
assistant
Ok, take your time.
user
Sorry Timothy Lopez, no reservation has found under your name to cancel.
assistant
That's not an issue. Thank you for checking my ticket status.
user
Thank you for choosing us, have a good day.
assistant