Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure. May I know your name?
assistant
I am Andrew Turner.
user
Let me check details with your recent reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation by your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you.
assistant