Hello. I am John Rodriguez.
user
Hello, how can I address you?
assistant
Due to weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user