Hello.
user
Hello.
assistant
I am Carolyn Campbell from Phoenix.
user
Welcome to flight ticket booking agency, how can I assist you today?
assistant
I need to do some changes in my previous reservation as my planned event got postponed to another dates. So please help me with changing my reservation.
user
Sure, I will definitely help you with changing your reservation. Will you please give me a moment for checking your reservation status?
assistant
Sure, take your time to check.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your valuable time.
user
Thanks for reaching us, have a great day.
assistant
Most welcome.
user