Hello.
user
Hello, how can I assist you?
assistant
Gary Adams here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, please wait while I fetch your active reservation.
assistant
Ok.
user
We didn't find any reservation on your name to change.
assistant
Ok, no issues. Anyways, thank you for the information.
user
Thank you.
assistant