Hello.
user
Hello. How can I Help you?
assistant
I need you to change my recent booking.
user
Sure, please help me with your name to check your reservation details in our database.
assistant
My name is Brian Scott.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant