Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, can I know your name?
assistant
Thank you for accepting my request, I have reserved it on the name of Samuel King.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for reaching us.
assistant
Anyway, thank you for checking.
user