Hello.
user
Hello.
assistant
William Smith here.
user
How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
assistant
Ok, I will wait.
user
William Smith, there is no active reservation found under your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for utilising our service.
assistant