Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, please can you provide me with your name?
assistant
My name is Deborah Thompson.
user
Give me a moment.
assistant
Sure.
user
Deborah Thompson. I regret to inform that there is no reservation by your name.
assistant
No problem, thank you.
user