Hi. I am Paul Perez.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you. Wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not an issue, thank you for your information.
user
Thanks for approaching us.
assistant