Hello.
user
Hello. How may I serve you at this moment?
assistant
I need you to make few changes in my recent reservation. Please help me.
user
Sure, may I know your good name please?
assistant
My name is Ashley Wilson.
user
Ok, please wait for few minutes. let me check with your existing reservation status.
assistant
Sure, take your time.
user
There is no existing reservation found on your name in our records.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant