Hello, Alexander Allen here.
user
Hello, Alexander. How can I assist you today?
assistant
I planned to attend a music concert but it got cancelled due to unknown reasons. So I need to cancel my reservation.
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
I appreciate your patience. Alexander, there is no reservation found under your name.
assistant
It's ok, thank you for the information.
user
You are welcome.
assistant