Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure. May I know your name please?
assistant
Myself Richard Brown.
user
Wait for a moment please.
assistant
Ok, I will wait.
user
I have found your flight reservation and successfully cancelled it.
assistant
Thank you for your help.
user
Thank you.
assistant