Hello, I am Anna Robinson.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant