Hello.
user
Hello, how may I help you?
assistant
My name is Virginia Carter. I would like to cancel my recent reservation. Can you you help me that.
user
Sure, I will help you. Please hold on a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on given name.
assistant
No issue, thank you for the information.
user
Thank you for reaching us.
assistant