Hi.
user
Hello. How may I abet you today?
assistant
Can you help me cancel my reservation as my plan to go on a vacation got cancelled?
user
May I know your name please to check the reservation status?
assistant
Sure, Kenneth Hall is my name.
user
Wait a moment.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's ok, thank you for the information.
user
Thanks for choosing us.
assistant