Hello.
user
Hello.
assistant
I'm David Taylor.
user
Taylor, how can I help you today?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
I am happy to help you, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Taylor, I have not found any reservation by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user