Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation. Can you please help me with this?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself Jeffery Lopez.
user
Please wait a while.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant