Hello,. I am Katherine Carter.
user
Hello, how may I oblige you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
 Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant