Hi,.
user
Hello, how may I render you today?
assistant
I am David Taylor, I want to cancel my recent reservation because my Friend's cancelled the tour due to some issues. Can you help me with this?
user
Sure, I will aid you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Sorry, we did not find any reservation in your name.
assistant
Thanks for your response.
user
Thank you for availing with us. Hope to serve you again.
assistant