Hi, Rachel Nelson here, looking for a help for cancelling my booking due to some financial issues, Is any there one other side to help me?
user
Hello Mr. Nelson, I help you in cancelling your reservation. Please give me a minute to check.
assistant
Ok, take your time.
user
Sorry Mr. Nelson, I didn't find any reservation with your name.
assistant
Oh! It's ok, thank you for your service.
user
You are most welcome.
assistant