Hello.
user
Hello. What kind of help are you expecting from my side?
assistant
Donna Martin here, want your help to cancel my ticket due to sudden change of our plan, can you please do it?
user
Sure, hold on for a moment.
assistant
Ok.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's ok, no issues. Thank you for your information.
user
Thank you, have a good day.
assistant