Hello.
user
Hello.
assistant
I am Michael Brown.
user
How may I help you today?
assistant
I have reserved a ticket last week to attend a summit regarding women entrepreneurship but suddenly it got postponed. So please help me with changing my reservation.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No, I remember when I have done my reservation so check once again for that.
user
I have confirmed with my higher authorities, but due to some technical issues your ticket has not booked properly.
assistant
Oh! I will check my mail once again and I will contact you if there is any concerns. Anyway, thank you for your time.
user
Ok, thank you for reaching us.
assistant
Most welcome.
user