Hello.
user
Hello, how can I assist you today?
assistant
Thomas Johnson here. Could you amend my existing reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
We found a reservation on your name, can you please help me with your trip dates?
assistant
My itinerary dates are June 7 and June 9.
user
May I know your airport codes?
assistant
My genesis and terminus airport codes are ATL and MSP.
user
Do you have any specifications?
assistant
No. I need a connecting flight.
user
Sorry, there were no flights found on your route.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant