Hi.
user
Hello, How can I provide service to you?
assistant
I would like to change my existing reservation in the name of Jack Lopez. Can you help me in this?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please be on hold.
assistant
Ok.
user
Sorry, no active reservation found with your specified name.
assistant
Not an issue, thank you.
user
Thanks for approaching us.
assistant