Hello.
user
Hello, how may I assist you for the day?
assistant
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can I have your name please?
assistant
My name is Melissa Hill.
user
Thanks for your name, please wait for a moment.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for visiting us, we hope to serve you again.
assistant