Hi, I am Ronald Hernandez.
user
Hello, how can I aid you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure. I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry Ronald, no reservation found on your name in our reservation list.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us, have a nice day.
assistant