Hello, I am George Hernandez.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you. Please hold a moment.
assistant
Ok.
user
Thanks for your time, sorry, no reservation found with provided name.
assistant
Ok, no worries at all. Thanks for your information.
user
Thank you for reaching us.
assistant