Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, due to some work at my office. Can you please help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Mary Turner.
user
Please give me a minute.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for availing us.
assistant