Hi.
user
Hello. How can I help you today?
assistant
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you help me out?
user
Sure, please provide me your name.
assistant
My name is Stephanie Carter.
user
Sorry Carter, no reservation found by your name in our website.
assistant
No issues, thank you for the information.
user
You are welcome.
assistant