Hello.
user
Hello. How can I aid you?
assistant
My name is Scott Walker.
user
Yes, Scott.
assistant
I want to cancel my reservation, due to an emergency.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Let me check. Sorry Scott, no reservation found with your name to cancel the reservation.
assistant
That's ok. thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user