Hello. I am Shirley Miller.
user
Please let me know, what kind of service your looking for?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please hold on a moment, I will search your name in our database and revert to you.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant