Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Scott Carter.
user
Ok, Please give me a moment.
assistant
Ok, take your own time.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thanks for approaching us, wish you a great day.
assistant