Hi.
user
Hello, may I know your name?
assistant
Ronald Parker is here.
user
How can I assist you?
assistant
I just want to change my reservation due to my friends were changed the tour dates.
user
Sure, Wait a minute.
assistant
Ok.
user
I regret to inform you that there is no reservation found with your name.
assistant
Not an issue.
user
Thanks for choosing us.
assistant
Thank you for quick response.
user