Hi, my name is Robert Carter.
user
Hello. How can I help you?
assistant
I need to meet my friend in Oakland, can you please help me to book my flight ticket?
user
Sure, help me with the dates of journey.
assistant
I want to start my journey on 09/03 and return on 09/05.
user
Do you have any other specifications?
assistant
Please check for the direct flight from SEA to OAK.
user
Give me a minute.
assistant
Sure.
user
There is a flight in airline AA with number 1028. Can I book it? But the connection is 1.
assistant
I want direct flight.
user
Sorry, there is no direct flight.
assistant
That's fine, thank you for checking.
user
Thank you for reaching us.
assistant