Hello.
user
Hello, how can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to assist you. Please wait for a while.
assistant
Sure, take your time.
user
To proceed further, May I know your name?
assistant
My reservation was done under the name Lisa Jackson.
user
Ok, please wait for a few minutes, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your good name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant