Hello.
user
Hello, how may I assist you today?
assistant
I am Richard Lewis.
user
Ok.
assistant
I need to change my recent reservation due to postpone of my trip because there is a emergency to meet my family members. Could you please help me in doing that?
user
Please give me a moment, let me check and revert to you.
assistant
Ok.
user
Unfortunately, there is no reservation found on your given name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your response.
user