Hello.
user
Hello, how can I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you. May I know your name to check with existing reservation?
assistant
I am Michael Roberts.
user
I found your reservation. Can I know your journey dates?
assistant
My travel dates are Mar 25 to 27.
user
Could you share your airport codes?
assistant
My airports codes are DCA to IAD.
user
Do you have any specifications?
assistant
I prefer connecting flight.
user
Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 0:00 hours and arrives at 19:00 hours, shall I book your ticket in this flight?
assistant
Please proceed.
user
Your reservation is changed in flight 1019.
assistant
Thank you.
user
Thank you for choosing us.
assistant