Hello.
user
Hello.
assistant
I am Matthew Green.
user
How can I help you today?
assistant
I want to cancel your recent reservation, due to some health issue. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Not an issue, anyway thank you for checking.
user
Welcome, have a nice day.
assistant