Hi.
user
Hello. How can I serve you?
assistant
I would like to cancel my reservation due to sudden dismissal of my great grandmother.
user
May I Know you name?
assistant
Anna Hernandez is my name.
user
Please wait a while.
assistant
Ok.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, thank you for your assistance.
user
Thank you for opting us.
assistant