Hello.
user
Hello, how can I help you?
assistant
Myself Sharon Wilson. Can you please help me with changing my reservation due to my planned event got postponed?
user
Sure, I am glad to help you.
assistant
Thank you for accepting my request.
user
Sorry Sharon, there is no reservation with your name to change further.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for consulting us.
assistant