Hello.
user
Hello. How may I assist you at this time?
assistant
Myself Jack Wilson. I would like to cancel my recent reservation, due to heavy rain fall. Could you please help me out?
user
Sure, I am oblige to help you in ticket cancellation. Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no ticket booking found in our data base to help you in cancellation process.
assistant
That's ok, no problem. Thank you for checking.
user
My work is to help you and thank you for reaching us.
assistant