Hi. Paul Young here.
user
Hello, how may I aid you today?
assistant
Can you change my flight ticket reservation?
user
Sure, I am here to help to change it.
assistant
Ok.
user
Please wait for a while, to check the status of your previous reservation.
assistant
Sure, take your time.
user
Sorry to say that, there was no reservation found on your name to change it.
assistant
Not a problem. Thank you.
user
Thank you for approaching us.
assistant