Hi.
user
Hello.
assistant
I am Shirley Johnson.
user
How can I help you at this moment?
assistant
Can you cancel my recent reservation which I have done with my name?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant