Hello.
user
Hello, how can I render you today?
assistant
I just want to cancel my reservation due to sudden demise of my Grand father. Will you help me in cancellation?
user
Sure. To proceed further, please provide your good name.
assistant
Sure, my name is Dennis Collins.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Not an issue, thanks for your service.
user
Thank you for availing us.
assistant