Hello.
user
Hello, how may I be at your assistance?
assistant
I am Lisa Harris. I want to cancel my recent reservation due to an emergency work, can you please help me with that?
user
Sure, I am perky to help you. Please wait a while.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant