Hello.
user
Hello, how may I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Christopher Wright.
user
Just a moment, let me check your reservation status in our database.
assistant
Sure, I will wait for your information.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you very much for contacting our agency.
assistant