Hi.
user
Hello, how may I assist you?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, may I know your good name please?
assistant
Sure, I am Brian Edwards.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant