Hi. I am Edward Lee.
user
Hello, how can I render you today?
assistant
I want to change my existing reservation due to sudden change in my trip. Can you help me?
user
Sure, we are here to aid you. Please wait for sometime.
assistant
Ok.
user
Thanks for your time. Sorry to say that there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thanks for connecting us, wish you a nice day.
assistant