Hi.
user
Hello. How can I serve you?
assistant
I am not able to travel due to feeling uncomfortable so, please cancel my reservation.
user
Ok. Can I know your name?
assistant
Thank you, my name is Susan Robinson.
user
Please wait a while.
assistant
OK.
user
Thanks for your time. We didnt found any reservation by this name.
assistant
Ok, that's not a problem. Thanks for the quick response.
user
Thank you for reaching us.
assistant