Hi, I am Laura Scott.
user
Hello, how may I be at your service?
assistant
My press conference at Washington has been cancelled due to heavy snow. Can you help me to cancel my recent reservation?
user
Ok, I will help you. Please wait a moment.
assistant
Ok.
user
There is no reservation found on your name. Sorry for trouble.
assistant
Ok, not an issue. Thanks for your effort.
user
Thanks for opting us.
assistant