Hello.
user
Hello, how can I assist you?
assistant
My name is Eric Brown. Owing to an emergency, I want to cancel my recent reservation.
user
Ok. Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, but no seat is reserved for you in any flight.
assistant
Not an issue, thanks for your help.
user
Thank you for connecting with us, have a good day.
assistant