Hello.
user
Hello. How can I help you?
assistant
I will be cancelling my flight due to some financial issues with my family. Can you help me with it?
user
Sure, can I know your name for cancelling?
assistant
Is there any extra charges for cancelling the tickets, let me know? My name is Michelle Turner.
user
It charges 200 and it will be credit to your account after 2 days.
assistant
That's great of you. Thank you for assisting me.
user
Sorry there is no reservation found on your name.
assistant
No issues with it, that's ok. Thanks for assisting me.
user
You are welcome.
assistant