Hello.
user
Hello. How can I aid you now?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am her to help you.
assistant
Thank you for accepting my request.
user
May I know your name to check your reservation status?
assistant
Myself Jack Smith.
user
Ok, please wait.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thanks for choosing us.
assistant