Hi.
user
Hello. Can you please tell me how can I aid you?
assistant
I am Katherine Smith. Can you help me to cancel my recent reservation?
user
Ok, I can help you out. Please wait for some time.
assistant
Please check my details.
user
Sorry Smith, no reservation found on your name in my database.
assistant
Not an issue. Thank you for your help.
user
Thank you for opting us, have nice day.
assistant