Hello, I am Nicholas Lewis.
user
Hello, How may I oblige you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant