Hi.
user
Hello.
assistant
I am Charles Martinez.
user
How may I abet you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, can you please wait a moment, let me check with the details in our database.
assistant
Ok.
user
Sorry, there are no active reservations to cancel on your given name.
assistant
Not a problem, thank you.
user
Thank you for reaching our service.
assistant