Hello.
user
Hello, how may I assist you?
assistant
Can you please cancel my reservation, due to some health issues?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Justin Taylor.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
Justin Taylor, I found your reservation. Shall I cancel it?
assistant
Ok, proceed.
user
Your ticket is cancelled is successfully.
assistant
Thank you for cancelling my reservation.
user
Than you very much for approaching our agency.
assistant