Hello.
user
Hello, how may I aid you at this moment?
assistant
due to some client meeting, I am willing to cancel my reservation. Can you please help me for this?
user
Sure, we are here to help you. May I know your good name?
assistant
Myself Karen Martinez.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name to cancel it.
assistant
Not a big deal, anyhow thank you very much for your information.
user
Thank you for reaching us.
assistant
You are most welcome.
user