Hi.
user
Hello. How can I assist you at this moment?
assistant
Myself Amy Thompson. I want to change my existing reservation, can you help me?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Ok, I will wait for your response.
user
Amy Thompson, I have found your reservation. Can you please provide your nearest airport codes of journey?
assistant
Sure, my airport codes are MCO and CLT respectively.
user
May I know your planned dates of journey to proceed further?
assistant
My travel dates are 07/29 and 07/31.
user
Sorry to inform you, there are no flight services available on this route with your preferences.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us.
assistant