Hi.
user
Hello. How may I aid you today?
assistant
I am Stephen Perez, I want to change my reservation as my plan to go for shopping at Pioneer Plaza got postponed.
user
Sure, wait a moment I will check and revert to you.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's alright, thanks for your assistance.
user
Thanks for opting us.
assistant