Hello.
user
Hello, how may I assist you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Stephanie Martinez.
user
Sorry to say, there is no active reservation found in your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant