Hi.
user
Hello. How can I assist you?
assistant
I am Emily Phillips. Could you please help me to update my journey dates in my existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
Thank you for your time, I did not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant