Hello. I am Anthony Hill.
user
Hello, how can I assist you today?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant