Hello.
user
Hello, how may I assist you?
assistant
I need your help in cancelling my recent booking.
user
Sure, I am here to help you in cancelling. Can you please help me with your name?
assistant
Thank you. My name is Gregory Parker.
user
Gregory Parker, there is a active reservation found under name to cancel. Shall I proceed with cancellation?
assistant
Yes, please cancel it.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you for reaching our agency.
assistant