Hi.
user
Hello, how may I help you today?
assistant
Lisa Gonzalez here.
user
Glad to meet you, Lisa.
assistant
I want to change my reservation due to health issue.
user
Sure, I will help you with this.
assistant
Thank you.
user
Sorry Lisa, there is no reservation found as per your name to change your reservation.
assistant
No problem, thank you so much.
user
You are welcome.
assistant