Hello, Laura King here.
user
Hello, What can I do for you?
assistant
Owing to an emergency I have request you to cancel my recent reservation. Could you please help me out with that?
user
Sure, wait for a moment I will check and get back to you.
assistant
OK.
user
Thank you for waiting. There is no reservation found based on your name.
assistant
OK, thank you for the information.
user
Thank you for reaching us.
assistant