Hi.
user
Hello.
assistant
Lisa Gonzalez here.
user
How can I help you?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not good.
user
Sure, I am here to help you with this.
assistant
Ok.
user
Lisa Gonzalez, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant