Hi.
user
Hello, how may I serve you today?
assistant
Can you please help me to modify my existing reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
I am Dorothy Clark.
user
Ok, wait for a mean while please.
assistant
Sure, take your time.
user
Sorry to say, that there is no active reservation found as per your name to modify it.
assistant
That's ok, thank you for checking.
user
You are welcome.
assistant