Hi.
user
Hello, how may I help you today?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Sure, Eric Jones here.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No issue, I will choose an other alternative.
user
Thank you for availing us.
assistant
Thank you for the information.
user