Hi.
user
Hello, how may I assist you?
assistant
My trip to Death Valley Adventure got postponed, so I want to change my existing reservation. Can you help me with it?
user
Sure, may I know your name for the existing reservation process?
assistant
My name is Michelle Allen.
user
Please be on hold let me check and revert to you with the information.
assistant
Sure.
user
Thank you for your time. I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for reaching us. Have a nice day.
assistant
Thanks for the help.
user