Hello.
user
Hello. How can I aid you?
assistant
I am Patrick Young. I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, please allow me a moment to check for your status.
assistant
Sure.
user
I have found a reservation, may I know your planned airport codes and dates?
assistant
I would like to travel on Sept 12 and return back on Sept 14.
user
Do you have any specifications?
assistant
My depart time is evening.
user
Please provide me the airport codes.
assistant
I am planning to book a ticket from AUS to SFO.
user
Sorry, there are no flights available for your desired dates.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant