Hello.
user
Hello. How can I aid you for the day?
assistant
I want to cancel my recent reservation due to some personal problem. Can you help me?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
May I know your name please?
assistant
Sure, I am Jessica Brown.
user
Sorry to tell you, there is no reservation found under your name in our database to cancel it.
assistant
That's ok, no problem.
user
Thank you for contacting us, have a great day.
assistant
Thank you for your help.
user