Hello.
user
Hello.
assistant
Scott Jackson here.
user
Scott, how can I aid you?
assistant
My business meeting got postponed, so I want to reschedule my itinerary dates.
user
Sure, I will help you with that. Please wait, I will check your reservation status first.
assistant
Ok.
user
Sorry Scott, I have not found any reservation under your name in our database.
assistant
No problem, thank you.
user
You are welcome and thank you for contacting us.
assistant