Hello. Pamela Jones here.
user
Hello, how can I guide you for today?
assistant
Can you help me to change my recent reservation because of some personal work?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's fine, thanks for your information anyways.
user
Thank you for contacting us, have a nice day.
assistant