Hello,.
user
Hello, how can I aid you today?
assistant
Help me in modifying my recent reservation, which is reserved earlier on my name. Can you help me?
user
Sure, please wait for a while.
assistant
Ok, thanks for responding. I will wait for your response.
user
May I know your name?
assistant
I am Sandra Hernandez.
user
Sorry, no reservation found on your name Sandra.
assistant
Oh! I think it was not reserved here. I will check on another airlines. Thank for the prompt service.
user
Sure, thank you for approaching us.
assistant