Hi.
user
Hello. How can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, may I know your name please?
assistant
Justin Harris.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Not a problem, thank you.
user
Thank you for availing us.
assistant