Hi.
user
Hello.
assistant
I just want to cancel my recent reservation, can you help me?
user
Ok, I am glad to help you.
assistant
Thank you. I have booked on the name of Donna Wilson.
user
Please wait for a while.
assistant
OK.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant