Hello.
user
Hello.
assistant
I want to change my existing reservation which I have done before. Could you help me out of it?
user
Sure, can you provide your name for reservation done before.
assistant
Myself Christine Smith.
user
Wait a moment Christine Smith.
assistant
Ok.
user
Sorry to say, there is no active reservation found with your name.
assistant
Ok, it's fine.Thank you for the information.
user
Thank you for approaching us.
assistant