Hi.
user
Hello, how can I support you?
assistant
I am Samantha Roberts. Due to some health issues, I need to change my earlier reservation that I made to go for a seasonal festival.
user
Ok.
assistant
Can you help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant