Hello.
user
Hello. How may I assist you?
assistant
I need you to make few changes in my recent reservation, please help me.
user
Sure, I am here to help you out. May I know your name please?
assistant
I am happy to know that. My name is Timothy Campbell.
user
Wait a moment please. Timothy Campbell, we haven't found any reservation under your name in our database.
assistant
That's ok. Thank you.
user
Thank you for choosing us.
assistant
You are welcome.
user