Hi. Patricia Brown here.
user
Hello. How can I assist you at this moment?
assistant
Can you change my flight ticket reservation? As my dates for the press conference has been changed in New York.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a moment to check your reservation status.
assistant
Sure, I will wait.
user
Sorry Patricia Brown, no reservation has found under your name to change your reservation.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us, have a good day.
assistant