Hello.
user
Hello. How can I help you at this moment?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, I have booked it on the name of Rebecca Campbell.
user
Ok, please wait a moment.
assistant
Sure.
user
I have found your reservation and cancelled successfully.
assistant
That's great. Thank you for your help.
user
Thank you for choosing us.
assistant
Most welcome.
user