Hello.
user
Hello. May I know your name please?
assistant
Joseph Young here.
user
How are you doing Mr. Joseph Young?
assistant
Good. Can you change my previous reservation? Actually by mistake I have booked my tickets with wrong dates.
user
Sure, I can help you with that. Please give me a minute and I will get back to you.
assistant
Sure.
user
Thanks for your patience. Sorry, there is no existing reservation on your name.
assistant
It's OK.
user
Is there any other information you would like to know from my side?
assistant
No. Thank you for your concern.
user
Thank you for reaching us.
assistant