Hi.
user
Hello. How can I assist you now?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
My name is Nancy Garcia.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry Nancy Garcia, no reservation has found under your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us, have a good day.
assistant