Hello,.
user
Hello, how can I be your helping hand today? May I know your good name please?
assistant
I am Helen Nelson, I want to change my recent reservation due to preponed of my wedding.
user
Sure, we are glad to serve you.
assistant
Thank you.
user
Can you please wait for a moment, I will check with your recent reservation.
assistant
Sure.
user
Thanks for waiting. Sorry we couldn't find any reservation on your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us. Have a good day.
assistant