Hello.
user
Hello.
assistant
Joshua Jones here.
user
How may I assist you?
assistant
I would like to change my recent reservation because my trip dates are postponed .
user
Sure, I am here to help you. Please wait a moment, I will check your reservation status.
assistant
Sure.
user
Jones, no reservation has been found on your name in our records.
assistant
Oh! not a problem.
user
Thank you for approaching us.
assistant