Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Amy Wilson.
user
Please wait a while.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user