Hello.
user
Hello. How can I help you for the day?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you with that. May I know your name please?
assistant
My name is Shirley Roberts.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Most welcome, thank you for reaching us. Have a nice day.
assistant