Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Carolyn Martinez from Austin.
user
Welcome to flight booking agency Martinez.
assistant
Thanks, I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant