Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, can you help me?
user
Sure, may I know your name to check the status of previous reservation?
assistant
Myself Stephanie Carter.
user
Please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Stephanie, there is no reservation found under your name.
assistant
No problem, thanks for checking.
user
You are welcome. Thank you for contacting us.
assistant