Hello.
user
Hello.
assistant
My name is Anthony Phillips.
user
How may I assist you?
assistant
Due to change in the venue of the event, I would like to change my existing reservation. Can you please help me?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Anthony, no reservation has been found on your name in our records.
assistant
I guess something went wrong while booking the ticket. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant