Hi.
user
Hello.
assistant
I am Gary Taylor.
user
How may I support you for the day?
assistant
I want to change my existing reservation as my tour got postponed, please help me out.
user
Sure, please be on hold.
assistant
Ok, I will wait.
user
Thank you for your time. We are regret to say that, there is no active reservation found in your given name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us.
assistant