Hello.
user
Hello, how may I guide you?
assistant
Could you please help me in cancelling my reservation?
user
Sure, can I know your name?
assistant
My name is Katherine Lee.
user
Please hold on for a moment.
assistant
Sure, please take your time.
user
I am sorry, there are no reservations with your name.
assistant
No issues, than you for the help.
user
Thank you, have a good day.
assistant