Hi.
user
Hello.
assistant
I am Eric Garcia.
user
How can I help you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Please wait a while, I will check and let you know.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant