Hello.
user
Hello. How may I render you at this moment?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your good name please?
assistant
Myself Kimberly Robinson.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant