Hello.
user
Hello, how can I guide you for today?
assistant
I'm Amy Adams. My holiday trip has been postponed. So, I would like to change my reservation.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take you time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user