Hello.
user
Hello.
assistant
I am Amy parker.
user
How can I help you?
assistant
I want to cancel my reservation, can you please help me?
user
Sure.
assistant
Thank you.
user
Please wait.
assistant
Ok.
user
Thank you for waiting. There is  no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you.
assistant