Hello.
user
Hello.
assistant
Scott Nelson here.
user
How may I aid you today?
assistant
I just want to cancel my recent reservation which I have done, due to some personal problems. Can you please help with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please be on hold to check.
assistant
Ok, sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for approaching us, have a great day.
assistant