Hello, I am Mark Smith.
user
Hello, how may I help you?
assistant
I would like to go to a event in Austin, so could you please book a ticket for me?
user
Can I have your travel dates?
assistant
I would like to go on 09/18 and return back on 09/20.
user
Please send your nearby airport codes.
assistant
My airport codes are ORD and AUS.
user
Please wait for a moment.
assistant
Sure, make sure it is a single connecting flight.
user
There is a flight available with UA airlines, shall I book it?
assistant
Ok, please proceed for further.
user
Your ticket is confirmed. Flight number is 1010.
assistant
Thank you.
user
Thank you for reaching us.
assistant
Welcome.
user