Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, l will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Daniel Nelson here.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant