Hello.
user
Hello, what help are you seeking form our agency?
assistant
I need to alter my recent reservation, can you please help me?
user
Ok, can you please share your name to check with your previous booking?
assistant
Myself Kathleen Brown.
user
Please give me a moment to check with your previous booking.
assistant
Ok, I will be waiting.
user
Sorry ot tell you, there is no reservation found by your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for choosing our agency regarding your change in reservation.
assistant
You are welcome.
user
Have a great day ahead.
assistant