Hello.
user
Hello, how can I guide you?
assistant
I am Jeffrey Rodriguez. I want to change my reservation due to my bad health issues, can you help me in changing?
user
Sure, I will check your reservation and let you know the status.
assistant
Ok.
user
Thank you for waiting. Sorry to tell you, there is no reservation found with your name to modify your ticket.
assistant
That's ok. May be my brother not reserved the ticket properly.
user
Thank you for choosing us. Have a great day.
assistant
Thank you for your help.
user
Welcome.
assistant