Hello.
user
Hello, how may I assist you?
assistant
My name is John Thomas.
user
Glad to meet you John.
assistant
Due to the postponement of match, I would like to change my existing reservation.
user
Ok, hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Thomas, there are no reservation found on your name.
assistant
That's ok, thank you for your information.
user
You are welcome.
assistant
Thank you.
user
Thank you for reaching us. Have a safe flight.
assistant