Hello, I am Pamela Miller.
user
Hello, how can I provide assistance to you?
assistant
I want to cancel my reservation ticket due to bad weather condition. Can you be my helping hand?
user
Sure, please wait a moment I will check and get back to you.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
That's ok, not an issue.
user
Thanks for reaching us.
assistant
Thank you for the information.
user