Hello,. I am Barbara Nelson.
user
Hello, how may I serve you today?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you please help me with that?
user
Sure, I will help you with that? Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant