Hello.
user
Hello. How can I help you at this moment?
assistant
Elizabeth Davis here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel to the trip. Can you please help me out with changing of my reservation?
user
Sure, I will help you with that.
assistant
Thank you for your quick response.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation found under your name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant