Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name to check for the previous reservation?
assistant
I am Scott Edwards.
user
Please allow me a moment.
assistant
Sure.
user
There is no reservation found under your name in our data base.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user