Hello, I am Sarah Miller.
user
Hello, how can I support you?
assistant
My semester exams which I have to attend got preponed.So, please cancel my existing reservation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for availing us.
assistant