Hello. I'm Daniel Lopez.
user
Hello, how may I assist you?
assistant
In my flight ticket booking I need some changes as I wrongly booked my ticket, can you help me in changing?
user
Sure, hold on for a moment please.
assistant
Ok.
user
Sorry to say this Lopez, there are no reservation under your name.
assistant
No problem. Thank you for your time.
user
Thank you for reaching us. Have a good day.
assistant