Hello.
user
Hello. How may I assist you?
assistant
Can you please help me to change my reservation?
user
Sure. Can I have your name to check for the existing reservation?
assistant
My name is Catherine Allen.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant