Hi.
user
Hello, how can I assist you?
assistant
Could you please change my existing reservation due to postpone of my trip?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Susan Moore.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Not a problem, thank you for your infromation.
user
Thank you for reaching us, have a good day.
assistant