Hello.
user
Hello. How can I help you?
assistant
Michael Moore here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, just a moment please.
assistant
Ok, take your time.
user
I am sorry no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you.
user
Thank you.
assistant
Welcome.
user