Hi.
user
Hello, how may I assist you today?
assistant
Due to the sudden change in climate, I want to change my existing reservation.
user
Sure, can I know your name?
assistant
Sure, David Garcia here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for reaching us.
assistant