Hi. I am Patrick Smith.
user
Hello, how best I can aid you today?
assistant
I need to cancel lmy reservation as I have fallen sick last night and I cant travel. Can you help me?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
That's Ok, thanks for your response.
user
Thank you for approaching us.
assistant