Hello.
user
Hello.
assistant
I am Samuel Green.
user
How may I guide you today?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Will you help me with this?
user
Yes, I am glad to help you in cancelling the ticket. Can you please provide me sometime to check your ticket status?
assistant
Sure, I will wait for your response.
user
I am happy to tell you that, I have found your previous ticket which is booked in the month of march. Can I proceed to cancel your ticket or will you change your decision?
assistant
Please go ahead.
user
As per your request, I have successfully cancelled your ticket. The amount will be refunded to your account with in 2 working days.
assistant
Thank you for your help.
user
Have a nice day. Thank you for reaching us.
assistant