Hi.
user
Hello,.
assistant
I am Pamela Scott.
user
How can I support you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with this?
user
Sure, please be on hold.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thanks for approaching us.
assistant