Hello.
user
Hello. How can I assist you?
assistant
Due to climate condition, I want you to cancel my reservation? Could you help out from this?
user
Sure, I will help you with that.
assistant
My name is Kathaleen Roberts. Ok.
user
Kathleen, please wait for a moment. Sorry for the inconvenience, there is no reservation found on your name.
assistant
It's ok. Thank you for your help.
user
You are welcome.
assistant