Hello.
user
Hello. How can I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, please mention your name to check the reservation details.
assistant
My name is Jason Garcia.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user