Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name further process?
assistant
I am Nancy Wright.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thanks for approaching us.
assistant