Hello.
user
Hello, what can I do for you today?
assistant
I am Brenda Nelson. Due to an emergency, I would like to cancel my recent reservation.
user
Surely, we will help you.
assistant
Thank you.
user
Please wait for a couple of minutes to check the previous reservation on your name.
assistant
Sure, take your time.
user
Thank you for waiting, we did not find any reservation on your name to cancel.
assistant
That's ok, it might be cancel before by my friend.
user
Thank you for opting us.
assistant
Welcome.
user
Have a nice day.
assistant