Hello, I am Benjamin Thomas.
user
Hello, how can I serve you?
assistant
During Typhoons, I want to change my reservation can you please help me with that.
user
Sure, may I know further details?
assistant
My new reservation is from CA-LAX to TX-IAH.
user
Please wait a moment. Thanks for waiting, no reservation found with your name.
assistant
Ok.
user
Thank you, for choosing us.
assistant