Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, kindly mention your name?
assistant
My name is Steven Jones.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thanks for reaching us, have a good day.
assistant