Hello, I am Brenda Scott.
user
Hello, how may I oblige you?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are glad to help you in cancellation.
assistant
Thank you.
user
Can you please wait for a moment, I will check with your reservation.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing us. Have a good day.
assistant