Hi.
user
Hello, how can I provide support to you?
assistant
My exams got postponed.So, I need to cancel my reservation. Can you please help me out?
user
Sure, let me know your name to cancel your reservation?
assistant
I am Amanda Smith.
user
Ok, please wait.
assistant
Ok.
user
I regret that there is no reservation found on your name to cancel. Thanks for consulting us, have a nice day.
assistant
Ok, thank you for your response.
user