Hello, I am Gregory White.
user
Hello. What kind of service you are expecting from us?
assistant
Owing an emergency I want to cancel my recent reservation. Can you please help me in this?
user
Ok, hold on a while. I will check your reservation and cancel it as per your request.
assistant
Sure.
user
Sorry, we didn't find any reservation on your name to cancel.
assistant
It's ok, not a problem.
user
Thanks for availing our service, have a nice day.
assistant
Thank you for your service.
user