Hi.
user
Hello. How can I assist you today?
assistant
Owing to an emergency I want to cancel my reservation, can you assist me?
user
Sure, I will help you with that, may I know your name please?
assistant
Ronald Garcia here.
user
I found a reservation for you, can I cancel your reservation?
assistant
Yes, please.
user
I cancel your reservation successfully under your name.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant