Hello.
user
Hello, how may I support you for the day?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I will help you. May I know your name please?
assistant
Kathleen Evans here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name in our database.
assistant
No issue, Thanks for the information.
user
Thank you for availing us.
assistant