Hello.
user
Hello.
assistant
I am Catherine Collins.
user
How may I aid you?
assistant
As my plans to visit Houston got postponed, can you please help me in changing my existing reservation to Houston?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
May be some times it happens.
assistant
Thank you for providing information.
user
Thanks for reaching us, have a nice day.
assistant