Hello, Eric Parker here.
user
Hello. How may I guide you Eric Parker?
assistant
Due to some personal problems, I can't able to continue my trip. Please help me in cancelling my recent reservation.
user
Sure, give me a moment to check the reservation status please.
assistant
Ok, please go ahead.
user
Sorry Parker, there is no reservation found with your name on our database to cancel it.
assistant
Oh! may be my friend has cancelled that, anyways thank you for your time.
user
Thank you for approaching us.
assistant
Welcome.
user