Hi.
user
Hello, how may I oblige you today?
assistant
I want to change my existing reservation, can you help me in making some changes in my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on  which name the ticket has been reserved?
assistant
Please check with the name of Ashley Lewis.
user
Ok, please wait for a while, I will check and revert to you.
assistant
OK.
user
Sorry to inform you that, there is no reservation found against your name.
assistant
That's not a problem, leave it. Thanks for your kind response.
user
Thank you for reaching us.
assistant