Hi. I am Paul Evans.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, due to health issue. Can you help me out?
user
Sure, please wait for a while, I will check and get back you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant