Hello. Ruth Anderson here.
user
Hello. How can I assist you?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly at the time of my ticket booking. Anyway, thank you for the information.
user
Thank you for approaching us.
assistant