Hello, Stephanie Carter here.
user
Hello Carter, welcome to Global flight booking agency. How can I help you today?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another airlines, I was not aware of this thing, so can you please help me to cancel my ticket?
user
Ok Carter, just wait for a while.
assistant
Sure, take your own time.
user
Sorry to inform you, there is no reservation found with your name in our records.
assistant
It's alright, no problem. I think the ticket is not reserve properly while I am booking.
user
Yes, may be.
assistant
Anyway, thank you for the information.
user
My pleasure.
assistant