Hi.
user
Hello.
assistant
I am Amy Hall.
user
How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry, I could not find any reservation with your name in our database.
assistant
Not a problem, thank you.
user
My pleasure.
assistant