Hello.
user
Hello. How may I help you?
assistant
Can you please assist me to cancel my reservation?
user
Sure, please wait. Let me check your reservation status in our database. Please help me with your name.
assistant
My name is John Mitchell.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not a problem. Thank you.
user
You are welcome and thank you for choosing us.
assistant