Hello.
user
Hello.
assistant
I am Kathleen Lewis.
user
How can I guide you at this moment?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Kathleen Lewis, there is no active reservation found under your name in our database.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for utilising our service.
assistant