Hello.
user
Hello. How may I help you today?
assistant
I am Amanda Johnson, I would like to cancel my recent reservation because of some personal work, can you help me?
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Thank you, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant