Hello.
user
Hello. How can I assist you today?
assistant
Can you please change my reservation, due to change of my trip plan to another location?
user
Ok, I will help you with that.
assistant
Thank you.
user
Please can I know your name to check?
assistant
My name is Carol Thompson.
user
Ok, thank you for waiting me.
assistant
Ok.
user
Sorry, there is no flight ticket been found on your name to amend.
assistant
Ok, no issue.
user
Thank you for choosing our agency.
assistant
Thank you.
user