Hello.
user
Hello, how may I aid you?
assistant
Myself Stephen Anderson. I need to cancel my reservation due to my health problem, can you please help me out?
user
Sure, please wait for a moment I will check your details and proceed further.
assistant
Sure, take your own time.
user
Sorry to inform you, there is no reservation on your name in my database.
assistant
Not an issue, thank you for helping me out.
user
Thank you for reaching us, have a nice day.
assistant