Hi.
user
Hello. How can I aid you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
Thank you. Benjamin Smith.
user
Ok, please wait a moment. I have found your reservation and cancelled successfully.
assistant
Ok. Thank you.
user
Thank you for reaching us.
assistant