Hello.
user
Hello.
assistant
My name is Jeffrey Lee.
user
How may I guide you?
assistant
Actually, I booked a ticket to MCO to attend a carnival but due to bad weather the carnival is cancelled, so I want to postpone my trip.
user
Ok Jeffrey, would you like me to change your existing reservation?
assistant
Yes, can you help me out?
user
Yes, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry, I could not find any reservation done on your name.
assistant
Thank you for your time.
user
Thank you for choosing us.
assistant