Hello, I am Laura Brown.
user
Hello, how may I support you today?
assistant
I wan to change my existing reservation due to my exam scheduled has been postponed. Can you please help me with that?
user
Sure, we are glad to serve you. Please wait a moment, let me check your reservation and let you know.
assistant
Ok.
user
Thanks for your time, sorry, no reservation found with provided name.
assistant
Ok, no worries at all.
user
Thank you for connecting with us.
assistant
Thanks for your information.
user