Hello.
user
Hello. How may I assist you at this moment?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Sure, take your time.
user
May I know your name please?
assistant
Sure, myself Jonathan Allen.
user
There is no any active reservation with your name in my database.
assistant
It's ok fine, no problem. Anyway, Thank you for your time.
user
Thank you for reaching us.
assistant