Hello, I am Laura Brown.
user
Hello, how may I assist you?
assistant
I want to do some changes in my existing reservation due to an emergency. Can you please help me?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Brown, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user