Hello.
user
Hello, how can I assist you now?
assistant
Due to bad weather, I want to change my existing reservation. Can you help me?
user
Sure, I will help you. May I know your name to check the reservation list?
assistant
Patricia Young here.
user
Please wait for while.
assistant
Ok.
user
thanks for your precious time. Sorry to inform you that there was no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for choosing us.
assistant