Hello, I am Amy Hall.
user
Hello, How may I assist you for today?
assistant
Owing to an emergence, I want to cancel my recent reservation. could you help me with it?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry to say, there is no reservation found with your name.
assistant
Thanks for the service.
user
Thank you for contacting us. Have a good day!.
assistant