Hi.
user
Hello, how may I serve you today?
assistant
I am Jennifer Baker. I want to change my existing reservation due to heavy snowfall at my place.
user
Ok, please wait for a moment I will let you know.
assistant
Ok.
user
Thanks for waiting, we have not found any reservation on your given name.
assistant
Ok, not an issue. Thanks for the information.
user
Thanks for availing us.
assistant