Hi.
user
Hello, how may I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure, I am here to help you.
assistant
My name is Joseph Lopez.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting, sorry to inform no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user