Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, may I know your name?
assistant
Yes, I am Joshua Lewis.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
That's fine, not an problem.
user
Thanks for reaching us.
assistant
Thank you for your help.
user