Hello,. I am Elizabeth Martin.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, my basketball tournament rescheduled to future dates. So I have a request you to cancel my recent reservation.
user
Sure, we are blissful to help you. Please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thanks for your valuable time, we have found a reservation with provided name. Would you like me to cancel your reservation?
assistant
Ok, please proceed.
user
Sure, your ticket has been cancelled successfully, and your money will be refunded to your registered bank account within seven working days.
assistant
I appreciate your quality customer service.
user
Thank you for approaching us, have a great day ahead.
assistant