Hello.
user
Hello, how may I be your helping hand?
assistant
Due to an emergency, I need to cancel my recent reservation. Can you please help me with it?
user
Ok, I can help you to cancel your reservation. May I know your name?
assistant
Rebecca Hernandez.
user
Please hold on. I will check with reservation list and let you know. Thanks for waiting. There was no recent reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant