Hello.
user
Hello, how can I assist you?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, please provide your name to fetch your data from our database.
assistant
Sure, myself Amanda Allen.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
We regret to inform you that there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant