Hello.
user
Hello, How can I provide assistance to you?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
Anna Robinson here.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thanks for contacting us, wish you a great day.
assistant