Hello,.
user
Hello, May I know your name please?
assistant
I am Pamela Mitchell.
user
What help can I do for you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me with this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Sorry to inform that, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your kind response.
user
Thanks for approaching us.
assistant