Hello. I am Kathleen Clark.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
We found a reservation on your given name. Shall I proceed for cancellation?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant