Hello.
user
Hello, how can I give assistance to you?
assistant
I have to cancel my previous flight ticket booking that the trip got cancelled, can you please help me in cancellation process?
user
Surely, I will help you out. May I know your name please?
assistant
Thank you and my name is Jason Davis.
user
Ok, please wait for a few minutes.
assistant
Sure, I can wait for your reply.
user
Thanks for your waiting, we searched in our database with your name to cancel that reservation but I could not find any reservation.
assistant
No problem with that one. Thank you for your information.
user
Thank you for contacting us.
assistant
Welcome.
user