Hi.
user
Hello, how may I assist you?
assistant
Could you please help me to cancel my recent reservation due to cancel of my trip?
user
Sure, I am happy to help you. Please let me know your good name to proceed further.
assistant
My name is Emma Carter.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Not a problem, thank you for the information.
user
Thank you for contacting us.
assistant