Hello.
user
Hello, how may I assist you?
assistant
I am Larry Hernandez. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure,.
assistant
Ok, thank you for your positive response.
user
Please wait for a while.
assistant
Ok.
user
Larry Hernandez, we don't have any reservation on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you.
assistant