Hello.
user
Hello, how can I assist you?
assistant
Gregory Wright here. I have planned a small hangout trip with my friends, but someone don't have manage his leaves, so I want to cancel my reservation. Can you please help me out?
user
Sure Wright, wait for a minute.
assistant
Ok.
user
Sorry Wright, no reservation found on your name, I think your reservation is not booked before.
assistant
Ok, I think that's my fault. By the way, thank you for the information.
user
Thank you for reaching us.
assistant