Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to cancel of my event.
user
Sure, may I know your name?
assistant
I am Sandra Miller.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us.
assistant