Hi. I am Karen White.
user
Hello, how can I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure,  I am here to assist you. Please stand by.
assistant
Thank you. Ok.
user
Thank you for waiting. Sorry to say no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user