Hello.
user
Hello, how may I render you today?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
I am Kevin Johnson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant