Hello, Daniel Adams here.
user
Hello, how may I aid you?
assistant
I want to make a changes in my recent reservation, due to my exams has been postponed. Can you help me with that?
user
Sure, we are happy to help you. Please give me a minute.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your specified name.
assistant
Ok, thanks for your response.
user
Thank you for approaching us.
assistant