Hello.
user
Hello. How can I help you today?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Please share your name with me.
assistant
Sure, my name is Rachel Martin.
user
Please hold on a moment.
assistant
Sure.
user
I have not find any reservation under your name.
assistant
No problem, I will search another way to complete my trip.
user
You are welcome.
assistant
Thank you for your information.
user