Hello.
user
Hello, what can I do for you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, I am here to help you.
assistant
Thanks for considering my request.
user
Can I have your name please?
assistant
Sure, my name is Robert Adams.
user
Thanks for your name, please wait.
assistant
Sure, I will wait.
user
Thank you for waiting, we are sorry to inform you that no reservation was found on your name to cancel.
assistant
Ok, thanks for your help.
user
Thank you for choosing us, have a nice day.
assistant