Hello, I am Anthony Jackson.
user
Hello, how may I be of your assistance?
assistant
Due to an some health issue I want to change my existing reservation, can you please help me with that?
user
Sure, please wait a moment I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found against your name. Thanks for contacting us.
assistant
Ok, no issues. Thanks for your information.
user