Hi.
user
Hello.
assistant
I am George Edwards.
user
How can I assist you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, will you please give me a moment?
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Welcome, have a great day.
assistant