Hello.
user
Hello. How can I assist you today?
assistant
I am Brian White. I want to cancel my reservation, due to earthquake in Minneapolis, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Brian, there is no reservation found under your name.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant