Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Samuel Rodriguez, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure Samuel, I will help you with that. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Samuel Rodriguez, no reservation has found under your name to cancel.
assistant
It's ok, thank you.
user
Thank you for choosing us, have a good day.
assistant