Hello.
user
Hello, how may I serve you at this moment?
assistant
The planned trip got cancelled due to storm effect in that location, can you please guide me with flight ticket cancellation process?
user
Sure, I will help you. Please wait for a moment.
assistant
Thank you and I can wait for your response.
user
May I know your name?
assistant
My name is Rachel Hall.
user
Yes, I have found your reservation. Shall I cancel it?
assistant
Yes, please go ahead with cancellation process.
user
Your ticket has been cancelled successfully.
assistant
Thank you for cancelling my flight ticket booking in quick manner.
user
You are welcome, have a nice day.
assistant