Hello.
user
Hello. How may I help you?
assistant
Nancy Campbell here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out that?
user
Nancy Campbell, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you, take your time.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you very much for approaching our agency.
assistant