Hello.
user
Hello.
assistant
I am Eric Clark.
user
How can I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Eric Clark, there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant