Hello. I am Thomas Williams.
user
Hello, how may I provide assistance to you?
assistant
Please help me in cancelling my recent reservation, as my exam got cancelled. Could you help me in cancelling?
user
Sure, I can help you with this. Ok, please wait for a while.
assistant
Ok.
user
We found a reservation on your name to cancel. Shall I cancel it?
assistant
Ok, cancel.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant