Hello.
user
Hello. How can I provide assistance to you?
assistant
Due to sudden changes in weather conditions, I would like to reschedule my holiday trip. Can you help me in changing my reservation?
user
Sure. May I know your good name please?
assistant
I am Laura Martinez.
user
Ok, There is no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thanks for opting us.
assistant