Hello.
user
Hello, how can I provide assistance to you?
assistant
I need your help in cancelling my reservation as my plan to go for shopping got cancelled due to bad weather conditions.
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
May I know your name to check the reservation?
assistant
I am Helen Roberts.
user
Please wait for a moment.
assistant
Sure.
user
We found that, there is no reservation available on your name.
assistant
Ok, I think my friend was already cancelled my reservation. Thanks for the response.
user
Thank you for approaching us.
assistant