Hello.
user
Hello, how may I support you?
assistant
I am Jonathan Harris. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, let me go through the reservation list and revert you.
assistant
Sure.
user
Thanks for waiting, we could not find any reservation active by the name you provided.
assistant
It's ok, thank you.
user
Thank you for approaching us.
assistant