Hello.
user
Hello, how may I serve you for the day?
assistant
I am Matthew Brown, I want to cancel my recent reservation due to health issues.
user
Sure, we are here to help you. Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for your time. Sorry there is no reservation found on your name.
assistant
No problem, thank you for your service.
user
Thank you for approaching us. Have a good day.
assistant