Hello.
user
Hello, how may I help you?
assistant
I am Kimberly Carter. My music concert dates have been postponed, so I am planning to change my reservation. Can you help me?
user
Sure, I am gleeful to help you. Please allow me a moment.
assistant
Ok.
user
Carter, there is no reservation with your name to change further.
assistant
That's fine. Thank you for your help.
user
My pleasure.
assistant