Hello.
user
Hello. How can I assist you?
assistant
My name is Pamela Scott. Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Ok, I am here to help you. Please wait for a while.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant