Hello.
user
Hello, how may I provide assistance for you?
assistant
I would like to cancel my reservation because I have some important work in my office. Can you please help me?
user
Sure, could you please provide your name to check the reservation details?
assistant
Sure, my name is Anna Lewis.
user
Sorry to say, I did not find any details regarding your reservation.
assistant
Not an issue, thank you for checking.
user
Yow are welcome, have a good day.
assistant