Hello.
user
Hello. How may I aid you?
assistant
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want to cancel my reservation, can you help me?
user
Sure, I will help you with that. Can I have your name please?
assistant
My name is Kevin Williams.
user
Kevin, please wait a moment.
assistant
Ok.
user
Sorry Kevin, I did not found any reservation showing active in our database.
assistant
Oh it's ok, it may be cancelled by my colleagues already. Thank you for giving information.
user
You are most welcome. Thank you for reaching Global Booking Agency.Have a nice day.
assistant