Hello.
user
Hello, how can I help you today?
assistant
Can you please change my existing reservation as my plan to meet my friend got postponed?
user
Sure, can I know your name please?
assistant
I am Donald Green.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our data base.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant