Hello.
user
Hello.
assistant
Joshua Lopez here.
user
How may I assist you?
assistant
I want to cancel my reservation today due to my wife's health issues, can you help me?
user
Sure, I am oblige to help you. Please give me a moment to check it and I will get back to you.
assistant
Ok, please check soon.
user
I happy to say that your ticket reservation has found and I had cancelled it successfully as per your request.
assistant
When will I receive my ticket refund?
user
With in one to two days we will refund you the amount to your account that you have used while you have booked the ticket. If the amount is not credited to your account, you can reach us at any time we can help you out.
assistant
That's very great of your agency. Ok, thank you for your positive response. Thank you for helping me out with cancellation.
user
It's my pleasure and thank you for consulting our agency. Have a great day.
assistant
You are most welcome.
user