Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for my hometown, can you please help me out?
user
Sure, may I know your good name?
assistant
Justin Lopez here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant