Hello.
user
Hello, how may I support you today?
assistant
I made a reservation earlier to meet my childhood friend but, now I am unable to travel. So, please check with the reservation on the name of Patrick Thompson to change it.
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change.
assistant
Ok, Thank you for providing information.
user
Thanks for opting us.
assistant