Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, may I know your name?
assistant
My name is Jeffrey Moore.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
We found a reservation on your name, as per request it has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant