Hello.
user
Hello.
assistant
Cynthia Martin here.
user
How can I help you at this moment?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Cynthia Martin.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you.
user
Thank you for contacting us, have a nice day.
assistant