Hi.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation on the name of James Adams.
user
Sure, Let me know your name to check the reservation with your name to change it.
assistant
Ok.
user
Thank you waiting, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, no issue and thanks for the information.
user
Thank you for opting us.
assistant