Hi. I am Angela Nelson.
user
Hello, what kind of assistance are you looking for?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it.Can you help me?
user
Sure, please wait.
assistant
Thank you.
user
Sorry, we couldn't find any reservation on your name to change.
assistant
No issue. Thank you for the information.
user
Thank you for reaching us.
assistant