Hello.
user
Hello, how may I aid you today?
assistant
I need to change my recent reservation because my travel dates are wrong in that. Can you help me?
user
Sure, I am here to help you before that I need your name to check your status of reservation.
assistant
The previous ticket is with name Ruth Hall, so please check with this name.
user
Thanks for giving your name,please wait a moment let me get your previous reservation.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there is no reservation existed on your name.
assistant
Oh! It's ok, thank you for checking.
user
Ok, thanks for consulting us.
assistant