Hello.
user
Hello. How may I help you at this moment?
assistant
I am looking to cancel my recent reservation because the planned trip got cancelled. Can you please help me to do that?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Could you send me your name?
assistant
My name is Anna Adams.
user
Ok, wait for a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, not an issue with that. Anyways thank you for your time.
user
Thank you for consulting us.
assistant