Hello.
user
Hello.
assistant
I am Scott Wright.
user
How may I help you today?
assistant
I want to change my reservation due to some problems I am not unable to travel those dates, can you please change my travel dates? Please help me in doing that.
user
Sure, please wait for same time.
assistant
Sure.
user
There is no recent reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant