Hello, Joseph Walker here.
user
Hello, how may I assist you?
assistant
Due to some health issues, I would like to postpone my meeting. Can you help me in changing my existing reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Joseph, no reservation has been found on your name in our records.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant