Hello.
user
Hello, how can I assist you?
assistant
Dennis brown here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, I am willing to help you. Please stand by I will get back to you.
assistant
Sure.
user
Thank you for your time, we found a reservation with your name. Your ticket has been cancelled.
assistant
Ok, please cancel my reservation. Thank you.
user
Thank you for reaching us.
assistant