Hi.
user
Hello, how can I assist you today?
assistant
I am Benjamin Thompson. Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us.
assistant