Hello.
user
Hello. How can I help you at this moment?
assistant
Myself Kimberly Scott, I want to change my recent reservation. Can you help me with that?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Sure.
user
Kimberly Scott, there is no active reservation found under your name in our database.
assistant
That's fine, thank you for checking.
user
Thank you for contacting us.
assistant