Hello.
user
Hello. How may I assist you?
assistant
I want to book a ticket from CLT to AUS. Will you please help me in booking a ticket?
user
Can you provide me the dates of the flights?
assistant
My dates are 02/09 and 02/11.
user
Can I know your name for booking purposes?
assistant
My name is Matthew Brown.
user
I'm sorry Matthew, there are no flights available with your dates.
assistant
It's OK. Thank you.
user
Thank you, have a great day.
assistant