Hello.
user
Hello, how may I help you today?
assistant
Please cancel my recent reservation, due to sudden rainfall at my source. Can you please help me for cancellation?
user
Sure, may I know your good name?
assistant
I am Melissa Lopez.
user
Ok, please wait for a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant