Hello. I am Laura Collins.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to sudden demise my grandfather.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please hold a minute.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Thank you for informing.
user
Thank you for availing us.
assistant