Hello.
user
Hello. Help me with your name please?
assistant
I am Sharon Carter.
user
Sharon Carter, in what way can I aid you for the day?
assistant
I want to change my existing reservation due to some budget issues on the price of the ticket. Can  you help me with it?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Thanks for waiting.
assistant
Ok.
user
No reservation was found with your name to change. Thank you for picking us.
assistant
It's ok, thank you.
user
Have a great day.
assistant