Hello.
user
Hello. How can I help you?
assistant
I am Scott Davis, I want to cancel my reservation. Can you help me with that?
user
Sure, I am glad to help you, may I know your name? Please wait for a while.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for approaching us, have a pleasant day.
assistant