Hi.
user
Hello, how can I assist you?
assistant
I have made a mistake while booking a ticket so, I want change my reservation.Can you help me?
user
Sure, may I know your good name please?
assistant
My name is Joseph Baker.
user
Please wait for a moment, let me check it and revert back you.
assistant
Ok.
user
Sorry, there is no previous reservation found on your name to change.
assistant
No problem.
user
Thank you for approaching us. Have a great day.
assistant
Thank you for checking.
user