Hello.
user
Hello. What help is required from our agency?
assistant
Myself Nicholas Young. I have an exam on the date which I have booked a flight ticket so I want to cancel the ticket. Can you please assist me?
user
Sure Young, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem thank you for your services.
user
Thank you for reaching us.
assistant