Hello, I am William Martin.
user
Hello. How may I guide you today?
assistant
I want to cancel my trip due to an emergency. Can you aid me to cancel my trip?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user