Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation due to some health issues. Will you help me to change my reservation?
user
Sure, I will help you. May I know your name?
assistant
Thanks. My name is Ruth Lopez.
user
Thank you, please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there was no reservation found on your name.
assistant
Ok, no issus. Thank you.
user
Thank you for choosing us.
assistant