Hi.
user
Hello. What can I do for you at this moment?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I'll try to help you in cancellation. Please share your name to check the reservation status.
assistant
Elizabeth Brown here.
user
Thank you for providing your name, give me some time.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant