Hello.
user
Hello, how may I serve you at this moment?
assistant
I need to cancel my recent reservation due to some health issues, can you help me?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. Patricia Walker here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant