Hello.
user
Hello, how can I guide you for today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you about that. Can you please provide your name to check the reservation status?
assistant
My name is James Anderson.
user
Please wait for sometime to check in our booking list.
assistant
Ok, I will wait for your information.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome, thank you for reaching us.
assistant