Hello.
user
Hello.
assistant
I'm Steven Collins.
user
How may I assist you?
assistant
I would like to cancel my recent reservation which is under my name, as my holiday trip has been cancelled.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, no issues.My brother might have cancelled my reservation.
user
Thank you for choosing us.
assistant
Anyways, thank you for checking.
user