Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
My name is Kenneth Walker.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
Not an issue, thank you.
user
Thank you for reaching us, have a nice day.
assistant