Hi.
user
Hello. How may I help you today?
assistant
Will you please change my recent reservation? Because I have an emergency work.
user
May I know your good name please?
assistant
I am Susan Clark.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, Thanks for the quick response.
user
Thank you for opting us.
assistant