Hi.
user
Hello.
assistant
Alexander Hill here.
user
How can I assist you  at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my health is not in a good condition to do journeys.
user
Sure Alexander Hill, I will help you with that.
assistant
Ok.
user
Please wait a moment.
assistant
sure, I'll wait for some time.
user
Sorry Alexander Hill, no reservation has found under your name to cancel.
assistant
That's ok, thank you for giving the information.
user
Thank you for choosing us, have a good day.
assistant