Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation which was booked last week. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Amanda Edwards.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant