Hello. I am Steven Roberts.
user
Hello. How may I assist you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I will help you. Please hold on a moment.
assistant
Ok, take your own time.
user
Steven, no reservation has been found on your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant