Hi.
user
Hello. May I know how best I can help you today?
assistant
Will you help me in cancelling my recent reservation?
user
Sure, I'll help you with this. Can I have your name to check the reservation list?
assistant
Nicole Baker here.
user
 Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant