Hello.
user
Hello. How could I help you today?
assistant
Can you please help me to change my reservation as I have postponed my trip?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can I know your good name please?
assistant
My name is William Evans.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Not an issue, thank you for your time.
user
Thank you for choosing us.
assistant