Hello.
user
Hello. In which way I can assist you today?
assistant
I need to cancel my reservation due to my planned vacation has cancelled. Will you please help me with that?
user
Sure, I will help you. May I know your name for checking previous reservation?
assistant
Sure, myself Jonathan Brown.
user
Ok, give me a moment.
assistant
Ok, please take your time.
user
No reservation found on your name Jonathan. Do you want to know anything else from us?
assistant
No, nothing. Thank you for your time.
user
Thank you for contacting us, have a great day.
assistant