Hello.
user
Hello. How may I serve you at this moment?
assistant
My name is Daniel Smith, I want to change my reservation as my plan to visit my home is postponed. Can you change my reservation?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant