Hello.
user
Hello.
assistant
I am Thomas hall.
user
How may I help you?
assistant
I want to cancel my reservation, due to some health issue.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found basis on your details.
assistant
I think my brother had cancelled the reservation. Anyway, thanks for your information.
user
Most welcome. Had a great day.
assistant