Hello.
user
Hello, how can I assist you?
assistant
I am Paul Collins. I just want to cancel my flight ticket, because of some problem. Can you help me out?
user
Sure Paul, please wait a moment.
assistant
Sure.
user
Sorry Paul, there is no reservation found on your name.
assistant
Ok, that is fine.
user
Thank you for reaching us.
assistant
Thank you for your quick response.
user