Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Samuel Lopez here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok no issues, thank you for checking.
user
Thank you for choosing us.
assistant