Hello, I am Samantha Roberts.
user
Hello, how can I provide assistance to you?
assistant
Due to heavy rains cricket match got cancelled, so I need to cancel my reservation. Can you please help me?
user
Sure, I am mirthful to help you. Please wait for a moment, I will check the reservation with your name.
assistant
Ok.
user
There is no reservation found with your specified name.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for approaching us.
assistant