Hello.
user
Hello. How can I assist you at this moment?
assistant
I am planning for some other trip, so I need to change my trip details in the previous ticket. Can you help me in modifying it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please provide your good name to check for the reservation status?
assistant
Yes, the name in the previous ticket is Christopher Roberts.
user
Christopher Roberts, there is no reservation found with your name in our database to change it.
assistant
It's ok, no issues.
user
Thank you for availing us.
assistant
Anyway's thank you for the information.
user