Hello,.
user
Hello, how may I assist you?
assistant
I am Kathleen Edwards. My exam schedule has been post postponed, So I want to change my existing reservation. Can you please help me with that?
user
Sure, please wait a moment, I will check the reservation.
assistant
Ok.
user
There is no reservation on your name.
assistant
Ok, no issues.
user
Thank you so much for choosing us.
assistant
Thanks for your information.
user