Hi.
user
Hello, how may I aid you for today?
assistant
As my cricket match got cancelled, can you help me to cancel my recent reservation?
user
Yes, I am here to help you. Please, provide your name for checking active reservation under your name.
assistant
Sure, my name is Charles Adams.
user
Sorry Adams, after checking our database I have not find any active reservations under your name.
assistant
That's ok, thank you for checking.
user
It's my duty, thank you for opting our service.
assistant