Hi.
user
Hello. How can I assist you today?
assistant
I am Susan Taylor, I want to cancel my reservation due to cyclone effect in the are where I want to travel.
user
I can help you in cancelling your reservation, shall I check your reservation status?
assistant
Ok, please check.
user
Sure, please wait for a moment.
assistant
Ok.
user
Taylor, I have not found any reservation by your name.
assistant
It's ok, anyway thank you for the information.
user
Thank you for contacting us and have a nice day.
assistant