Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Thank you. Sure, my name is William Roberts.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your service.
user