Hello.
user
Hello, how can I help you?
assistant
I would like to book a direct flight, could you please help me with name Susan Roberts?
user
Sure, I am here to help you. Can you please share your travelling dates?
assistant
My travelling dates are Jan 1 and Jan 3.
user
May I know your airport codes please?
assistant
My airport codes are HOU and DTW.
user
OK, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry no flights found with your details.
assistant
No worries, thank you for the information.
user
May I know your name please?
assistant
I have already mentioned.
user
Thank you, have a good day.
assistant