Hi.
user
Hello, how may I help you?
assistant
I just want to cancel my reservation as I am not well, can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
'On whose name you have reserved your flight ticket?
assistant
I have reserved the ticket on the name Catherine Lopez.
user
Ok, please hold on a moment, I will check and get back to you.
assistant
Ok.
user
Sorry Lopez, there is no reservation found on given name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant