Hello, myself Kathleen Jackson.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Take your time.
user
Kathleen Jackson, we regret to inform you that there is no reservation found on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant