Hi.
user
Hello. How may I aid you?
assistant
I am Jerry Edwards. I need to change my existing reservation, can you please help me with that?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure.
user
Thank you for waiting. I could not find any reservation on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant