Hi.
user
Hello. How may I aid you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. Please give me a minute.
assistant
Sure.
user
May I know your name please?
assistant
Myself Joshua Mitchell.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant