Hello.
user
Hello. How can I serve you?
assistant
I am Deborah Brown. I want to cancel my reservation, due to my health issues.
user
Ok.
assistant
Could you help me in cancellation?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name. Shall I cancel this reservation?
assistant
Sure, you can proceed to cancellation.
user
Your reservation has been cancelled and the amount will be credited to your account within seven working days.
assistant
Ok. Thanks for your good service.
user
Thank you for reaching us.
assistant