Hello.
user
Hello.
assistant
My name is Anna Robinson.
user
Anna, how may I aid you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
user
Sure, hold on a moment.
assistant
Ok.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's ok. Thank you for your time.
user
Thank you, have a good day.
assistant