Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation as I am unwell. Can you please help me out?
user
Sure, I will help you with the cancellation of flight reservation.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Andrew Smith.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
No problem, anyway thank you for checking.
user
Thank you.
assistant