Hello.
user
Hello.
assistant
Brian White here.
user
How may I aid you at this moment?
assistant
I would like to cancel my reservation today due to an event held by our company, can you help me?
user
Sure, I am gleeful to help you with the ticket cancellation.
assistant
Ok, please check and revert with available information of my previous booking status.
user
Sure, please give me a minute. I will revert back to you with the ticket information.
assistant
Ok, take your time.
user
I have checked in the confirmation chart list but I have not found any ticket booked under your name to cancel.
assistant
Oh! That's very sad to hear from you. Anyways, thank you for checking.
user
You are most welcome. Thank you for choosing our travel agency. Have a nice day.
assistant
Most welcome.
user