Hi, I am Pamela Garcia.
user
Hello, how can I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Cool! I can help you with that. Please wait for a while.
assistant
Ok.
user
Pamela Garcia, there is no reservation found active under your name in our records to do cancellation.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant