Hello.
user
Hello, how may I support you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your name to check the status and revert you?
assistant
Myself Nicole Phillips.
user
Ok, please allow me a moment.
assistant
Ok.
user
Thanks for waiting Nicole Phillips, there is no reservation found by your name in our data base.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant