Hello.
user
Hello, how may I abet you today?
assistant
I need to change an existing reservation as my sister blessed with a baby boy before expected deliver day. Can you please help me in that?
user
Sure, we are here to help you. May I know your good name to check the reservation?
assistant
Kathleen Thompson here.
user
Please wait for a while.
assistant
Sure.
user
thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thanks for your information.
user