Hello.
user
Hello. How may I aid you at this moment?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I am ready to aid you with the ticket cancellation.
assistant
Thank you.
user
Can I have your full name to check the reservation status?
assistant
Sure, I am Jason Nelson.
user
Ok, please hold on for a minute.
assistant
Sure.
user
Sorry to inform you, there is no reservation with your name in our database to cancel.
assistant
Ok, no problem. Anyway's thank you for your help.
user
That's my pleasure to aid you. Thank you for reaching our travel agency.
assistant