Hi.
user
Hello, how may I help you?
assistant
Myself Linda Phillips. Due to heavy rainfall in my present location, I want to change my reservation which I have done last week. Will you please help me?
user
Hello Linda. Sure Linda, please give me a moment.
assistant
Ok.
user
Sorry, Linda there no reservation found on this name.
assistant
It's ok.
user
Thank you for reaching us.
assistant