Hello.
user
Hello, how may I aid you today?
assistant
I am Carol Green, I want to change my reservation as my plan to meet my cousin is postponed. Can you change my reservation?
user
Sure, we are here to help you. Please hold a moment, let me check your reservation and let you know.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
Ok, thank you for the details.
user
Thank you for connecting with us.
assistant