Hello.
user
Hello. How may I assist you?
assistant
My name is Elizabeth Parker, I want to change my reservation as my plan to meet my friend at Oakland is postponed. Can you change my reservation?
user
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Elizabeth Parker, no reservation has been found on your name in our records.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant