Hello.
user
Hello. How may I assist you?
assistant
I already book a flight ticket to visit New York for vacation but due to my bad health, I am unable to travel. Can you cancel my reservation?
user
Sure. May I know your name please?
assistant
My name is Jason Anderson.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. Sorry to inform you that I have not found your flight reservation to cancel it.
assistant
Ok, thank you for the information.
user
Thank you.
assistant