Hello.
user
Hello.
assistant
I am Barbara Jones.
user
How can I assist you today?
assistant
I planned a trip to Seattle, but I want to change my reservation due to financial issues. Can you help me?
user
Sure, I will help you with this.
assistant
Ok.
user
Barbara Jones, there is no active reservation found in our database with your name.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant