Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
On whose name, you wish to cancel the reservation?
assistant
My name is Jacob Lopez.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant