Hi. Samantha Green here.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to some changes in weather conditions. Can you help me in that?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant