Hi.
user
Hello. How can I assist you today?
assistant
Due to some business obligations, I wont be able to travel as per my reservation. Can you please help me to modify it?
user
Sure, please mention your name for checking the reservation status?
assistant
Katherine Martinez here.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for your service.
user
Welcome, have a great day.
assistant