Hello.
user
Hello, how may I assist you today?
assistant
I made an earlier reservation to attend a marriage, due to some issues it got postponed. Can you please change my reservation?
user
Sure, may I know your name?
assistant
My name is Michael Collins.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching our service.
assistant