Hello.
user
Hello.
assistant
I am Nicholas Martinez.
user
How can I assist you?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant