Hello.
user
Hello.
assistant
I am Steven Hall.
user
How can I help you now?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant