Hello.
user
Hello, may I know your name?
assistant
Anthony Miller here.
user
Anthony, tell me how can I help you?
assistant
I need some help in my ticket cancellation due my son document submission in his college on that day. Can you help in that?
user
Sure, I can help you with that. Just wait for a while.
assistant
Sure.
user
Thanks for waiting and I am sorry, there is no reservation found with your name in our records.
assistant
Thank you so much for searching.
user
It's my pleasure.
assistant