Hello.
user
Hello.
assistant
Shirley Hill here.
user
Shirley, how can I assist you?
assistant
I had done my booking last week to meet my grand mother.
user
Ok.
assistant
But accidentally my grand mother came to my home.So, I would like to cancel my flight ticket. Can you help me?
user
Sure. Sorry, no reservation found by your name.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Thanks for you valuable information.
user