Hello.
user
Hello.
assistant
Myself Frank Johnson.
user
How may I help you?
assistant
Due to sudden change in my planned schedule, I had to cancel my recent reservation. Can you please help me in that?
user
Sure, I will help you with that. Sorry Frank, there is no reservation found based on your name, I think your previous reservation is not confirmed before.
assistant
Ok, no problem.
user
Do you need any other help?
assistant
Thanks for checking.
user
Ok, thank you for approaching us.
assistant