Hello.
user
Hello.
assistant
I'm Frank Walker.
user
How may I help you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please hold on a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for consulting us, have a good day.
assistant