Hello.
user
Hello, how may I aid you today?
assistant
My name is Karen Phillips and I would like to cancel my reservation.
user
Sure, we are here to help you. Please wait for a while, let me check your reservation and revert to you.
assistant
Sure. Take your time.
user
Thank you for your valuable time, we found a reservation on your name and cancelled successfully.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant