Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation as my plan to meet my friend has been postponed. Can you help me with that?
user
Sure, may I know your name please?
assistant
I am Eric Garcia.
user
We found a reservation with your given name, shall I cancel it?
assistant
Please cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant