Hello.
user
Hello, how can I aid you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you. May I know your name to check with the reservation status?
assistant
My name is Stephen Mitchell.
user
Please wait for couple of minutes, while I check with the status.
assistant
Ok.
user
Thank you for waiting, Stephen Mitchell. Sorry, there is no active reservation found under your name to amend.
assistant
Not an issue, thank you for the information.
user
Thank you for your patience. Stephen Mitchell. Have a great day. Thank you for reaching us.
assistant