Hi.
user
Hello, how can I amend you?
assistant
As my plan to go for shopping at The galleria got postponed due to bad weather conditions. Can you please cancel my reservation?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
May I know your good name to check your reservation?
assistant
Ok, I am Katherine Martinez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patience. I am here to inform you that, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for your kind information.
user
Thank you for approaching us.
assistant