Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation, due to some health problems I am unable to travel those dates so can you please cancel my reservation?
user
Sure, I will help you on that. Will you mention your name for checking the reservation?
assistant
Thanks, my name is Ronald Mitchell.
user
Please give me a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! May be my brother might be cancelled my ticket, I will ask him later. Thank you for your service.
user
Welcome, have a great day.
assistant