Hello.
user
Hello, how may I aid you?
assistant
Actually my software testing examination is cancelled so that I want to cancel my recent reservation, can you help me?
user
Sure, I will help you. Please tell me your name to search the recent reservation?
assistant
Yes, I am Karen Campbell.
user
I found your recent reservation, can I proceed to cancel your reservation?
assistant
Oh! that's really great. You can proceed.
user
Ok, your cancelling reservation is successful.
assistant
Thank you for your search.
user
You are welcome. Thank you for contacting us.
assistant