Hello.
user
Hello. How may I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Ok, please mention your name to check your reservation status.
assistant
Myself Kevin Taylor.
user
Sorry to say, there is no reservation found on your name to change it.
assistant
It's ok, thank you.
user
Thanks for reaching us.
assistant