Hello.
user
Hello, how may I help you?
assistant
My final exam dates are postponed, can you please help me for changing the existing reservation?
user
Sure, may I know your good name please?
assistant
Sure, my name is Jeffrey Carter.
user
There is no reservation found under your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant