Hello.
user
Hello, how can I assist you?
assistant
Timothy Mitchell here.
user
Nice meeting you Timothy.
assistant
Due to an emergency I would like to cancel my ticket, can you help me out to cancel my existing reservation?
user
Sure, I can help you Timothy. Wait a moment to check it.
assistant
Ok.
user
Timothy, I found your ticket and it has cancelled. Thank you for your approach.
assistant
Thank you.
user
You are welcome.
assistant