Hello.
user
Hello, how can I best aid you today?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, please provide your good name?
assistant
I am Kimberly Collins.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you.
assistant