Hello.
user
Hello, how best may I serve you today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, we are mirthful to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
To proceed further, we need your name.
assistant
My name is Amy Clark.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant