Hello.
user
Hello. How may I aid you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Rebecca Hernandez.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Welcome Rebecca Hernandez.
assistant