Hi.
user
Hello, how may I assist you now?
assistant
I would like to change my existing reservation which was made on the name of Edward Hall. Can you help me with it?
user
Sure, I will help you with that. May I know your good name?
assistant
I have already mentioned above.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, I found your reservation. Please share me your airport codes?
assistant
My airport codes are CLT and HOU.
user
May I know your planned journey dates?
assistant
My dates of travel are 09/08 and 09/10.
user
Do you need a connecting flight for your journey?
assistant
Yes, I need a connecting flight.
user
Thank you for your details, please wait for a while.
assistant
Sure.
user
Thank you for waiting, I found a connecting flight 1001 of airline Delta and fare is 100. Shall I proceed with booking?
assistant
Yes please.
user
Your flight ticket has been booked.
assistant
Thank you for the booking.
user
Thank you for reaching us.
assistant