Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I am glad to help you. May I know your name to check with the status?
assistant
Thank you. I am Deborah Wilson.
user
May I request you to please wait for a couple of minutes.
assistant
Sure, I will wait.
user
Thank you for waiting, Deborah Wilson. Sorry to say that there is no active reservation found under your name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant