Hello.
user
Hello, how can I provide assistance to you?
assistant
I have planned to consult a doctor for monthly check up, due to more emergency operation scheduled to the him on that day my appointed has been cancelled. Can you please help me in cancelling my reservation?
user
Sure, we are here to assist you. May I know your good name to check the reservation list?
assistant
Kathleen Roberts here.
user
Please wait a moment. I will check the reservation list and let you know.
assistant
Sure, I will be waiting.
user
Thanks for your valuable time. We found a reservation on your name.
assistant
Please proceed with cancelling.
user
Your reservation has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Thank you for your service in cancelling my reservation.
user
Thank you for choosing our service. Have a pleasant day.
assistant