Hello.
user
Hello. How may I be of your service?
assistant
Can you please assist me in booking a flight ticket from DCA to MCO to go for holiday vacation?
user
Sure, we are gleeful to assist you in booking.
assistant
Thank you.
user
Please let me know if you need a connecting flight in between your journey.
assistant
Yes, I need a connecting flight.
user
Kindly share if you have any class preference.
assistant
I don't have any other preferences.
user
Could you please let me know your planned travelling dates to proceed further?
assistant
I am planning to depart on  May 7 and return on May 9.
user
Is there any other preferences that you would like to add before booking?
assistant
No more preferences.
user
Before check with the airlines, may I know your name please?
assistant
I am Kathleen Allen.
user
Thank you for sharing your journey details, please wait a moment I'll check and revert to you.
assistant
Sure.
user
Thank you for being patient, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant