Hi.
user
Hello, how can I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, kindly share your name.
assistant
Eric Brown.
user
Please wait.
assistant
Sure.
user
We found a reservation with your name and it has been cancelled successfully.
assistant
Ok, thanks for your information.
user
Thanks for reaching us.
assistant