Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is David Harris.
user
Ok, please be on hold.
assistant
Ok, take your time.
user
Sorry, we could not find any reservation on your name.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant