Hello, I am Jerry Anderson.
user
Hello, how may I help you for today?
assistant
I need to reschedule my existing reservation due to bad weather. Can you amend my reservation?
user
Jerry Anderson, please give me a moment to check with your existing reservation.
assistant
Sure. Take your time.
user
Sorry to inform you Jerry, no reservation found by your name.
assistant
No issues. It might have been cancelled before.
user
Thank you for approaching our services for booking.
assistant
Welcome. Thank you for clarifying me.
user