Hello.
user
Hello. How may I help you?
assistant
I am Nicholas Wilson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Ok, wait for a while.
assistant
Ok, thank you for your response.
user
I found your reservation, shall I cancel it?
assistant
Please cancel.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your service.
user
Thanks for reaching us.
assistant