Hello, I am Richard Harris.
user
Hello, how may I assist you today?
assistant
I just want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait a minute.
assistant
Sure.
user
We could not find any reservation on your name.
assistant
Ok, no worries at all. Thanks for your information.
user
Thank you for connecting with us.
assistant