Hello.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation because of some problem in my family. Can you help me out?
user
Sure, I will help you in cancelling. Let me know your name to check your previous reservation.
assistant
Myself Dorothy Brown.
user
Ok, give me a moment.
assistant
Sure, take your own time.
user
Sorry Brown, there is no reservation found on your name to cancel your reservation.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome. Thank you for choosing us.
assistant