Hello, I am Katherine Perez.
user
Hello, how can I support you?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please help me with it/.
user
Sure, wait for a moment. I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, no reservation was found with your name.
assistant
Not a problem. Thank you.
user
Thank you, for reaching us.
assistant