Hello. I am Sarah Davis.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for your information.
user
Thank you for opting us.
assistant