Hello.
user
Hello. How can I assist you?
assistant
Due to the inconvenience of dates, I want to cancel my reservation, which is done recently. Can you help me in canceling my reservation?
user
May I know your name?
assistant
Sure, I am Katherine Rodriguez.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, not a problem. Thank you for your information.
user
Most welcome.
assistant