Hi, I am Daniel Miller.
user
Hello, By what way can I assist you today?
assistant
I am unable to travel to airport to board my flight due to severe accident in my way to airport. Can you help me to cancel my reservation?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait, let me check and get back to you.
assistant
Sure.
user
 Thanks for your time, no reservation found on the name of Daniel Miller.
assistant
Ok, no issues. Thanks for your quick response.
user
Thanks for choosing us.
assistant