Hi, Brian Wright here.
user
Hello, how can I help you?
assistant
Due to some urgency at my home, I want to change my existing reservation. Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok, I am waiting.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no issues. Thank you for helping me.
user
Thank you and have a nice day.
assistant