Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my adventure trip got cancelled, so please help me in this.
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Stephanie Carter.
user
Please wait for a minute.
assistant
Ok, I will wait.
user
Thanks for waiting, no reservation was found on your name in the database.
assistant
No problem, thanks for your service.
user
Thank you for reaching us.
assistant