Hi.
user
Hello. How might I help you?
assistant
I need to cancel my recent reservation, As I have an emergency work. Can you help me with that?
user
Sure. Wait for a while, I will be cancelling your existing reservation!.
assistant
My name is Donna Martinez.
user
OK. Thank you for being patient. Sorry for inconvenience, there is no reservation found on your name.
assistant
Ok, Thanks for your information.
user