Hi, I am Gary Parker.
user
Hello, how may I be of your service?
assistant
I just want to cancel my recent reservation due to sudden dismissal of my great grand mother.
user
Ok, please hold on. I will check the status and revert you. Thanks for your time.
assistant
Ok.
user
There is no reservation made on your name.
assistant
Ok, no issue. Thanks for your information.
user
Thank you for reaching us.
assistant