Hello.
user
Hello.
assistant
My name is Donald Mitchell.
user
How may I guide you?
assistant
Actually, I booked a ticket to NYC to attend a seminar but due to some reason, I want to cancel my trip.
user
Sure, please hold on for a moment, let me check.
assistant
Ok, take your time.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your time.
user