Hi, I am. Robert Thomas.
user
Hello, how may I aid you?
assistant
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for being patient, we did not find any reservation on your name to change it.
assistant
Ok, no worries at all. Thanks for your assistance.
user
Ok, Thank you for connecting with us.
assistant