Hello.
user
Hello.
assistant
Lisa Johnson here.
user
How can I assist you?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure Lisa, please wait a moment.
assistant
Ok, I will wait.
user
Sorry to say that, there is no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us.
assistant