Hello.
user
Hello, how can I support you today?
assistant
We friends were planning to change this tour because of the meeting with my family got preponed.
user
Ok.
assistant
Can you help me in this with the name of Pamela Walker?
user
Sure. Please, wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not a issue, thank you for your information.
user
Thank you for contacting us.
assistant