Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my reservation as my meeting got postponed?
user
Sure, may I know your good name?
assistant
I am Michelle Green.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant