Hello.
user
Hello. How may I assist you at this moment?
assistant
Myself Stephen Thomas. I need you to cancel my previous booking.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Sure, I will wait.
user
We regret to notify that, there is no reservation found on your name that you have provided in our records.
assistant
That's ok. Thank you.
user
Thank you for reaching us, have a great day.
assistant