Hello.
user
Hello. How can I help you?
assistant
I am Mary King. I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, let me check your reservation details in our database. Can you please wait for a moment?
assistant
Sure.
user
Sorry, I did not find any reservation in our database by your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant