Hello.
user
Hello, how can I serve you?
assistant
I want to change my existing reservation, due to some legal issues. Can you help me for this one?
user
Sure, may I know your name?
assistant
Sure, Nancy Parker here.
user
Sure, allow me to check your current reservation status. It may take a while.
assistant
Sure.
user
We don't have any reservation on your name to change?
assistant
No issues, thank you for the information.
user
Thank you.
assistant