Hi.
user
Hello. How may I help you today?
assistant
I am Daniel Green, can you help me to cancel my reservation?
user
Ok, please be on hold for some time to check your reservation.
assistant
Sure.
user
I found your reservation, would you like me to cancel it?
assistant
Proceed.
user
Ok, your reservation is cancelled successfully.
assistant
Thank you.
user
Thanks for reaching us.
assistant