Hi.
user
Hello.
assistant
Helen Thompson here.
user
Helen, how can I assist you?
assistant
I want to cancel my reservation due to financial issues, can you help me?
user
Sure, I will help you. Let me check your reservation status in our database.
assistant
Sure, I will wait for your reply.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Not an issue, thank you for your information.
user
You are most welcome and thank you for choosing us.
assistant