Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to some issues, can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please to proceed further?
assistant
Sure, myself Margaret Green.
user
Wait for a while please.
assistant
Ok, take your time.
user
Margaret Green, we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Thank you for checking out.
user
Thank you for approaching us.
assistant