Hi.
user
Hello, how can I help you today?
assistant
I am Alexander Garcia. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant