Hello.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, can you please share your name to proceed further?
assistant
My name is Samantha Jackson.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel it in our portal.
assistant
No problem, thanks for your information.
user
Thank you for contacting us.
assistant