Hello.
user
Hello.
assistant
I am Gregory Martinez.
user
What type of service you are excepting from us?
assistant
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket?
user
Sure, I am happy to help you with that. Can I have your dates of journey?
assistant
Actually I had planned my journey on end of September month, first of all please check if there is reservation available of not.
user
Ok, please wait for a while, I will check your previous reservation.
assistant
Sure, take your own time and provide the information.
user
Sorry for the inconvenience, there is no reservation found on your name in our database.
assistant
Not and issue with that one, I think it is not booked properly on my travel dates. So, it is not showing in your list. Thank you for your information.
user
Thank you for choosing us.
assistant
Most welcome.
user