Hello.
user
Hello.
assistant
Thomas Johnson here.
user
Thomas, how may I render you?
assistant
Please help  me out in cancelling the recent reservation booked on my name .
user
Sure, please give me a moment to check your ticket status. Sorry, no reservation is available by your name.
assistant
Sure,take your time. Its ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant