Hi,.
user
Hello,how can I aid you?
assistant
I want to cancel my reservation, will you help me with that?
user
May I know your name?
assistant
Sure, my name is Joseph Johnson.
user
OK, please wait for a moment I will check and get back to you. Thank you for waiting ,we have found reservation with your name. Shall I proceed for cancellation?
assistant
Sure, proceed for cancellation.
user
Thank you for connecting with us, your ticket has been cancelled.
assistant
Thank you for your response.
user
Have a great day.
assistant