Hi.
user
Hello, How can I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, May I know your name?
assistant
I am Robert Gonzalez.
user
Please wait a minute.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for reaching us.
assistant