Hi.
user
Hello. How can I assist you?
assistant
I am Virginia Young. can you help me for cancelling my recent reservation?
user
Sure, please wait a moment.
assistant
Ok, I will wait for your reply. Oh! It's ok, no problem.
user
Sorry Young, there is no reservation found on your name.
assistant
Oh! It's ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your services.
user