Hello.
user
Hello,. How may I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Please provide your name?
assistant
My name is Kimberly Hill.
user
Ok. I'm sorry, no reservation found by name Kimberly Hill.
assistant
No problem, Thank you.
user
Thanks. Have a nice day!.
assistant