Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation due to heavy rainfall.
user
Ok, may I know your name please?
assistant
Sure, my name is Thomas Taylor.
user
Ok, wait for some.
assistant
Sure, take your time.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no problem. Thanks for your assistance.
user
Thanks for choosing us, have a great day.
assistant