Hi.
user
Hello. How may I assist you today?
assistant
My friend told me to cancel his reservation because he met with an accident. Can you please help me to cancel his reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your friend's name to check his previous reservation?
assistant
His name is Raymond Thompson.
user
Ok, please be on hold.
assistant
Sure.
user
Yes, I have found his reservation and I have successfully cancelled his reservation.
assistant
Thank you very much.
user
Thank you for reaching us, have a great day.
assistant