Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you with that. May I know your good name to proceed further?
assistant
Gary Evans here.
user
Please give me minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thanks for reaching us.
assistant