Hi. I am Samantha Lee.
user
Hi. How may I help you?
assistant
As my trip got postponed I want to change my reservation, can you help me with it please?
user
Sure, please be on hold.
assistant
                             Ok, take your time.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
         Ok, no issues. Thank you for the response.
user
Thank you for availing with us.
assistant