Hi.
user
Hello, how may I assist you today?
assistant
I would like to change my existing reservation due my business meeting postponed, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your name for further process?
assistant
Sure, I am Ruth Jones here.
user
Hold on a minute.
assistant
Sure, I will wait.
user
Sure, could not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant