Hi.
user
Hello.
assistant
I am Helen Harris.
user
How can I help you Helen Harris?
assistant
Due to terrorist attack on my visiting place, I am planning to quit my trip.
user
Wait a moment please.
assistant
Please help me to cancel my recent reservation.
user
Yes, I am here to help you. Sorry, there is no reservation found with your name.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant