Hi.
user
Hello, How can I assist you?
assistant
I want to change my flight reservation as I am unwell, can you please help me?
user
Sure, May I know your name?
assistant
Thank you. I am Timothy Phillips.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for opting us.
assistant