Hi.
user
Hello, how can I help you?
assistant
I am Stephanie Carter.
user
Ok.
assistant
I would like to cancel my recent reservation due to my exams schedule were changed. Can you help me in cancelling?
user
Sure, wait for a while.
assistant
Sure, take your time.
user
There is no previous reservation on your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant