Hi.
user
Hello, how may I render you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, my name is Paul Thomas.
user
Ok, please wait for a moment.
assistant
Sure, I'll be online.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant