Hello.
user
Hello, how can I serve you today?
assistant
I am Janet Williams. As my holiday trip has been postponed, Can you please change my reservation?
user
Sure, I can change your reservation right now. Just wait for a moment.
assistant
Sure.
user
Sorry to say that there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thanks for consulting us, have a great day.
assistant