Hi.
user
Hello.
assistant
I ma Dorothy Phillips.
user
How can I assist you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. help me in cancelling my reservation.
user
Ok, please wait. Sorry, no reservation found on your name to cancel.
assistant
That's Fine. Thank you.
user
Thank you for reaching us.
assistant