Hello.
user
Hello, How may I assist you?
assistant
I'm Patrick Walker. I intend to stay with my cousin as he met with an medical emergency today. So, I would like to change my existing reservation. Can you help me, Please?
user
Sure, Please wait a minute.
assistant
OK.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Thank you, For helping me with valuable information.
user
Have a nice day.
assistant