Hello, I am Nancy Campbell.
user
Hello Nancy. Nice to meet you. In which way I can help you today?
assistant
As my conference at Seattle was postponed. Can you please hep me with changing my existing reservation?
user
Sure, I will help you with that. Please give me a moment to check whether the reservation existing or not.
assistant
Sure.
user
Thank you for waiting. Sorry Nancy, I did not came across your name in the reservation list to change it.
assistant
No problem, Thank you for the information.
user
Most welcome. Thank you for choosing us. Have a good day.
assistant