Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, due to sudden demise of my Great grandfather. Please help me for cancellation.
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Please share your name.
assistant
I am Pamela Johnson.
user
Thank you, we found a reservation on your name and your ticket has been cancelled as per your request.
assistant
Ok, Thank you.
user
Thank you for reaching us, have a good day.
assistant