Hello.
user
Hello, how can I support you today?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation.
user
Sure, may I know your name?
assistant
Sure, I am William Brown.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, there was no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you.
assistant