Hello.
user
Hello, how can I assist you?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, may I know your name?
assistant
Steven Lee here.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant