Hello.
user
Hello. How can I aid you?
assistant
I had booked a plane ticket but due to some office work I am unable to travel the trip, can your cancel my previous booking?
user
Sure, may I know your name?
assistant
Sure, my name is Larry Carter.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, that's fine, no issues with that one. Thank you for your help.
user
Thank you for opting us.
assistant