Hello.
user
Hello,. How shall I assist you?
assistant
I am Deborah Perez.
user
Ok.
assistant
My bank exams got postponed I need to change my existing reservation, can you help me for change my reservation?
user
Please wait for a while.
assistant
Sure.
user
I regret, there is no reservation.
assistant
Ok, thanks for your information.
user
Thanks.
assistant