Hello.
user
Hello.
assistant
I am Kenneth Young.
user
How can I assist you today?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing my reservation?
user
Sure, please allow me a moment to check for the previous reservation. I found your reservation. Can you please help me with your new travel dates?
assistant
I am departing on 01/05 and return on 01/07.
user
Could you please help me with the airport codes?
assistant
My departure date is from MCO airport and land in SEA airport.
user
Let me check for the availability of flight.
assistant
Sure, take your time.
user
Kenneth, I am sorry to inform you that there is no flight available at your requested dates.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us, have a great day.
assistant