Hi.
user
Hello, how can I assist you today?
assistant
I would like to change my reservation as my meeting with my manager at Oakland got postponed. Can you help me with it?
user
Sure, may I know your good name please?
assistant
I am Sarah Smith.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
Thanks for the information.
user
Thank you.
assistant