Hello.
user
Hello. How may I assist you today?
assistant
My name is Nicholas Garcia.
user
Hello Garcia.
assistant
I want to cancel my reservation due to cancel of my seminar.
user
Ok, please wait a moment to check your previous reservation status.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
No problem, thanks for your help.
user
Thank you for approaching us, have a great day.
assistant