Hello. I am Patricia Walker.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further,.
assistant
Ok, no problem. Thank you for our information.
user
Thank you for reaching us.
assistant