Hello, Justin Lewis here.
user
Hello, how can I support you today?
assistant
Due sudden business meeting I would like to postpone my journey to New York, Can you please be my helping hand to change my recent reservation?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Sure.
user
Thank you for being patient, There is no reservation found on your specified name.
assistant
Ok, no issues. Thanks for your time in changing my reservation.
user
Thank you for connecting with us.
assistant