Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Samuel Miller.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant