Hello.
user
Hello. What service that you are seeking from our agency?
assistant
I am Sandra Brown.
user
Nice meeting you Brown.
assistant
Thank you, I want to cancel my flight ticket, can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thanks.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
Sorry to inform you that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your service.
user
Most welcome.
assistant