Hello.
user
Hello. How may I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation. Can you please help me out?
user
Sure, please provide your name to find out your reservation.
assistant
Sure, I have reserved it under the name of Pamela Anderson.
user
Ok, thanks for your information. There is no reservation found under your name.
assistant
Thank you for the information.
user
Welcome.
assistant