Hello.
user
Hello, how may I assist you?
assistant
I am Frank Campbell. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I will help you.
assistant
Thank you for that.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation on your name.
assistant
Oh! It may not booked properly due to server issues while booking.
user
Thank you.
assistant
Anyway, thank you for your time.
user