Hi.
user
Hello. How can I assist you?
assistant
Because of some illness, I want to cancel my reservation which is done recently, can you please help me in this intent?
user
Sure, can I know your name please?
assistant
Sure, my name is Michael Anderson.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Anderson, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for approaching us.
assistant