Hello. I am Michael King.
user
Hello, how can I best assist you today?
assistant
Owing to an emergency, I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, we can help with that. Please wait.
assistant
Sure.
user
Thank you for waiting, there is a reservation found on your name. Can I know your travelling dates?
assistant
I want to fly on 12/04 and return on 12/06.
user
May I know your travelling airport codes?
assistant
My airports codes are MA - BOS, NY - EWR.
user
Thank you for your details, we found a flight 1013 in Delta airline the price is 100 with one halt. Shall I proceed?
assistant
You can proceed to booking.
user
Your ticket has been confirmed.
assistant
Thank you.
user
Thank you.
assistant