Hello.
user
Hello, do you need any assistance from us?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you. Can you please tell me your name?
assistant
My reservation was done under the name Jessica Nelson.
user
Sorry, there is no reservation with your name to change further.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant