Hello.
user
Hello. In which way I can help you today?
assistant
I need to change my reservation due to my earlier plan has postponed to another dates due to heavy rains so please help me with changing my reservation.
user
Certainly, I am happy to help you in changing your reservation.
assistant
Thank you.
user
Can you please provide me the name on which you reserved earlier?
assistant
Sure, please check the reservation with my name Kimberley Roberts.
user
Please wait a moment and I will check your existing reservation status.
assistant
Sure, I will wait for your response.
user
Sorry to inform you there is no previous reservation available on your name.
assistant
Oh! May be booking has not done properly due to server issue.
user
Yes, it might be happened due to technical issue.
assistant
Anyway, thank you for your valuable time.
user
Thank you for contacting us, have a good day.
assistant
Most welcome.
user