Hello.
user
Hello, how may I assist you?
assistant
Due to my health problem I want to change my reservation, can you please help me that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Samuel King.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your details, there is no reservation found in your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant