Hello.
user
Hello, how may I amend you?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you be my helping hand?
user
Sure, may I know your name to check the reservation list?
assistant
Sure, I am David Brown.
user
There is no reservation found by this name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant