Hi.
user
Hello, how can I assist you today?
assistant
I am Patricia Wright. I had planned to go on a vacation, but it was postponed due to some personal problems. I am looking for change of my recent reservation. Can you help me out?
user
Sure Patricia. Please hold on for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user
You are welcome.
assistant