Hi,.
user
Hello. How may I help you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with changing?
user
Sure, I am here to help you with that before going to find your reservation, may I know your name?
assistant
Thanks for responding. Patricia Wright, is my name.
user
It's ok, please wait a moment.
assistant
Sure, take your time.
user
Thanks for your patience, there is no reservation found under the name of Patricia Wright.
assistant
That's ok, thanks for the information.
user
Welcome, have a good day.
assistant