Hello.
user
Hello, how may I assist you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, may I know your name for checking previous reservation in our database?
assistant
My name is Cynthia Hall.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation found in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us with a query.
assistant