Hi, I am Jacob Hernandez.
user
Hello. How may I aid you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, unfortunately there is no reservation found by your name.
assistant
No problem, thanks for the information.
user
Thank you for opting us.
assistant