Hello.
user
Hello, thanks for connecting with us. How can I help you?
assistant
Myself Scott Davis. I would like to change my existing reservation, because my friend got accident so I want to stay with him can you help me for this?
user
I'll be glad to help you. Please wait for a while to check your reservation details?
assistant
I will wait for your reply.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no issues.
user
Do you need any other information please?
assistant
No, thank you for your services.
user
Thank you and have a nice day.
assistant