Hello.
user
Hello, how may I help you?
assistant
I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Cynthia Scott.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, take your time.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you very much for approaching our agency.
assistant