Hello, I am Rachel Carter.
user
Hello, how can I help you today?
assistant
Due to sudden changes, my meeting has been postponed. I want to change my reservation. Can you please help me with it?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thanks for choosing us.
assistant