Hi.
user
Hello, how can I help you today?
assistant
I am Matthew Anderson, as my planned business meeting got postponed, I want to change my existing reservation. Could you help me in changing my existing reservation.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Sorry Anderson, there is no any reservation is found on your name.
assistant
Ok, not an Issue. Thanks for your information.
user
Thank you, have a nice day.
assistant