Hi.
user
Hello. How may I help you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
May I know your name?
assistant
I am Kevin Lopez.
user
Ok, please allow me to check with availability.
assistant
Sure.
user
Sorry, no flight reservation is available by your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for the information.
user
Have a nice day.
assistant