Hi.
user
Hello, How best I can assist you at this moment?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are eager to help you.
assistant
Thank you.
user
On what name, do I need to check the reservation status?
assistant
I am Jennifer Campbell.
user
Ok, please hold on. I will be back.
assistant
Sure.
user
We are happy to inform you that, we found an active reservation on your name. Shall I cancel it?
assistant
Please proceed.
user
Ok Jennifer, Your ticket has been cancelled.
assistant
Thank you for your response.
user
Thanks for choosing us.
assistant