Hi.
user
Hello, how can I help you today?
assistant
Meeting a family friend on his birthday got postponed, can you help me to change my existing reservation?
user
Sure, may I know your good name?
assistant
My good name is John Thomas.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you.
user