Hello.
user
Hello. How may I serve you?
assistant
Ashley Martinez on this end.
user
Nice to meet you Ashley.
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with changing of my reservation to new dates?
user
Yes, please I will help you with the change of flight ticket reservation.
assistant
Thank you.
user
Thanks for waiting patiently. But I regret to inform you that there is no flight reservation on your name to change it.
assistant
How can you say like that, I have a confirmation message from your agency. Please recheck once again.
user
Sorry for the inconvenience caused. I have reconfirmed your flight reservation status but still it is showing the same result.
assistant
It's ok, I will contact with your higher authorities. Anyway, thank you for the information.
user
Thank you.
assistant
Welcome.
user