Hello.
user
Hello.
assistant
I am Gregory Wright.
user
How can I assist you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure Wright, please wait a moment.
assistant
Thank you. I will wait for your response.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues.
user
Thank you for approaching us.
assistant
Anyway, thank you for your time.
user