Hello.
user
Hello, how may I assist you now?
assistant
Please help me to cancel my reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Amy Wright.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation available on your given journey data.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us, we hope see you again.
assistant