Hello.
user
Hello, welcome to ABC Agency.
assistant
My name is Patrick Hernandez.
user
What help can I provide you Patrick?
assistant
Actually I have planned a vacation with my family in Los Angeles. But, due to a sudden meeting with my clients in New York, I am unable to visit them. Could you help me in cancelling the existing reservation for me as I am in a hurry?
user
Sure, please hold on for a moment so that I can check the status of your existing reservation. Sorry, I did not find any ticket booked on your name.
assistant
That's ok. anyway's I wanted to cancel the reservation. Thank you for your time.
user
Thank you for approaching us.
assistant