Hello, I am Carolyn Anderson.
user
Hello, how may I help you?
assistant
Owing an emergence, I want to change my existing reservation.Can you help me with it?
user
Sure, can you please provide your name to check the details of your reservation?
assistant
My name is Carolyn Anderson.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to say, in my database I didn't find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for approaching us. Have a good day.
assistant