Hi. Sharon Thomas here.
user
Hello, how may I serve you today?
assistant
Can you cancel my flight ticket reservation? As I postponed my holiday trip to Los Angeles to next month.
user
Sure, we are here to help you.
assistant
Ok.
user
Ok, please wait for  few minutes.
assistant
Sure.
user
We are glad to inform you that, we found a  reservation on your name. Shall I proceed with cancellation?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thanks for your help.
user
Thank you for choosing us with a query.
assistant