Hello, Jeffrey Scott here.
user
Hello. Welcome to Austin airline agency. How can I assist you today?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight, I was not aware of this thing, so can you please help me to cancel my reservation?
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
Unfortunately, there is no reservation found under your name.
assistant
Oh, not an issue. Anyway, thank you for the information.
user
Thank you for reaching us.Have a great day.
assistant