Hello, I am Benjamin Hill.
user
Hello, how may I help you today?
assistant
Due to bad weather, the match has been abonded. Can you please help me out in cancelling my recent reservation?
user
Sure, please hold a moment, let me check your reservation with us and let you know.
assistant
OK.
user
Thanks for your valuable time, sorry, unfortunately no reservation found on your name.
assistant
OK, no problem. Thank you for the help.
user
Thanks for you interest, have a good day.
assistant