Hello.
user
Hello. What can I do to make your experience better with us?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I'll try to help you in changing an existing reservation. Can I have your name to check the reservation list?
assistant
My name is Sharon Parker.
user
Thank you for providing your name, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting, I have checked the reservation list to change your ticket but there is no reservation found by this name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant