Hello.
user
Hello, how may I assist you today?
assistant
Sharon Robinson here. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I am here to help you with this. There is a reservation found under your name to change, can you please share me with your dates of journey?
assistant
My trip dates will be 04/07 and 04/09.
user
Ok, may I know your respective airports codes please?
assistant
My airport codes will be AUS to DCA.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say, that there are no flights found as per your travelling details.
assistant
That's ok, I will try in another alternate way. Thank you.
user
You are welcome always.
assistant