Hello.
user
Hello, how may I aid you today?
assistant
Will you please assist me in changing my existing reservation?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Benjamin Martin.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant