Hi.
user
Hello, how can I assist you for the day?
assistant
I am Elizabeth Taylor. Can you please help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant