Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name. May I know your name?
assistant
My name is Nancy Baker.
user
Thank you for opting us.
assistant
Thank you for your help.
user