Hello.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please tell me your name for checking your reservation status.
assistant
Ok, myself Elizabeth Taylor.
user
Taylor, there is no reservation found on your name, may be something went wrong while you were doing the reservation.
assistant
Ok, fine not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant