Hi.
user
Hello, How can I assist you?
assistant
I would like to cancel my recent reservation, can you please help me in cancellation?
user
Sure, May I know your name?
assistant
Shirley Collins.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant