Hello.
user
Hello, how may I help you today?
assistant
I am Kimberley Nelson, I want to change my reservation date as my plan to visit friend house is postponed.
user
Sure, please wait a moment, let me check your reservation with us and get back to you. Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Thanks for the information.
user
Thanks for reaching us, have a great day ahead.
assistant