Hi,.
user
Hello, how may I assist you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, we are here to help you. May I know your good name?
assistant
My name is Samuel Clark.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Ok.
user
Thank you for your valuable time. No reservation was found on your name to cancel.
assistant
Thanks for the assistance.
user
Thank you for reaching us, have a good day.
assistant