Hi.
user
Hello, how can I help you for the day?
assistant
I am Elizabeth Edwards, can you help me in cancelling my reservation as my exams got cancelled?
user
Sure, I am here to help you with that cancelling your reservation.
assistant
Thank you for considering my request.
user
There is no active reservation found with your name in our reservation list to cancel it.
assistant
Not a problem, anyways thank you for the information.
user
You are welcome, thank you for reaching us,. Have a nice day.
assistant