Hello.
user
Hello, how may I aid you today?
assistant
My client meeting got postponed, so I want to reschedule my itinerary dates.
user
Sure, I am gleeful to help you out. Please provide me your name to check the previous reservation details on your name.
assistant
Brenda Wright here.
user
Sorry  Brenda Wright, there is no active reservation on your name in our reservation list.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant