Hi. I am Janet Wilson.
user
Hello, how can I assist you for the day?
assistant
Can you please change my existing reservation? As my exam has been postponed.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment. Sorry, we found no reservation on your given name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant