Hello.
user
Hello, how can I help you today?
assistant
I have planned for the trip and reserved a ticket but there is some other work to do. So, I want to change the dates of my journey. Can you please assist me with that?
user
Sure, we are perky to help you.
assistant
Thank you for accepting my request.
user
May I know your good name to proceed further?
assistant
Sure, my name is Joshua Martinez.
user
Please be on hold.
assistant
Ok, I will be on hold till I get your response.
user
We did not find any active reservation on your name in our database to change it.
assistant
Oh! That is sad to hear. Thank you for your time for me.
user
Thank you for opting us.
assistant
Most welcome.
user