Hello.
user
Hello, how may I aid you today?
assistant
I am Joseph Carter. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, we are here to help you. Please wait a moment.
assistant
Thank you. Sure, I will wait for your reply.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for availing us.
assistant