Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, may I know your name?
assistant
My name is Justin Edwards.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
Not an issue, thank you.
user
Thank you.
assistant