Hello.
user
Hello, how can I support you today?
assistant
Owing to an emergency work at my place, I want to cancel the reservation.
user
Ok.
assistant
Will you help me in this with the name of Rebecca Roberts?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thank you for your information.
user
Thank you for reaching us.
assistant