Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Let me know your name to check your reservation?
assistant
Deborah Martin here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant