Hello.
user
Hello.
assistant
I am George Carter.
user
How may I help you?
assistant
 I want to change my recent ticket booking due to office work that my manager did not approved my leaves, so can you please change it?
user
Sure, I will help you out. Please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found on this name.
assistant
No issue, thank you.
user