Hello, I am Samantha Lee.
user
Hello, how can I help you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you help me for this?
user
Sure, please give me some time.
assistant
Sure.
user
Thanks for your time, unfortunately there is no reservation found by this name.
assistant
Ok, Thank you for providing information.
user
Thanks for reaching us, have a nice day.
assistant