Hello.
user
Hello. How may I assist you today?
assistant
I am Justin Thompson. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my reservation?
user
Sure, I am here to help you to cancel your reservation, please wait for a minute.
assistant
Sure.
user
Thanks for your waiting. Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
assistant
That's fine, thank you for your service.
user
My pleasure.
assistant