Hello.
user
Hello. How can I assist you?
assistant
I would like change an existing reservation.
user
Sure, I will help you. May I know your name?
assistant
My name is Deborah Lewis.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No problem, thank you for your time.
user
Thank you.
assistant