Hello.
user
Hello, how can I assist you?
assistant
There is a slight change in my existing reservation, can you please help me?
user
Yes, I am here to help you. May I know your name please?
assistant
Myself Ronald Robinson.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, sorry we didn't find any reservation on your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant