Hello.
user
Hello, how may I assist you now?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Ok, may I know your name so, I can check with your booking status?
assistant
Charles Collins here.
user
Please be on hold for a while.
assistant
Sure.
user
There is no reservation by your name. Sorry for the trouble.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us. Have a nice day.
assistant