Hello,.
user
Hello, how can I assist you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me?
user
Sure, Can you please provide your name?
assistant
Alexander Moore, is my name.
user
Please wait for a moment.
assistant
Sure.
user
We did not find any reservation on your name.
assistant
Ok, not a problem at all. Thanks for the instant response.
user
Thank you for choosing us.
assistant