Hi.
user
Hello. How can I help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am mirthful to help you with that. Can you please share your name?
assistant
I am George Edwards.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant