Hello,.
user
Hello, how may I help you?
assistant
I have some personal matters that's need fixing so I need to cancel my recent reservation. can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Jennifer Roberts.
user
Ok, please wait for a moment.
assistant
Sure,.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no worries at all. Thanks for your information.
user
Thank you for reaching us.
assistant