Hello,.
user
Hello, how can I amend you today?
assistant
I am Ruth Young.
user
Ok.
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant