Hi. This is Emma Taylor.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to change my recent reservation due to some weather conditions. Can you help me in that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, it is not an issue. Thank you for your information.
user
Thanks for opting us, have a great day.
assistant