Hi.
user
Hello, how can I be your helping hand today?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, we are here to help you to change it. Please wait for a while.
assistant
Ok.
user
Can you please mention your name to change it?
assistant
I am Katherine Collins.
user
Ok. There was no reservation found on your specified name.
assistant
No issue. Thank you.
user
Thank you for choosing our agency.
assistant