Hello, I am Nicole Scott.
user
Hello, how can I assist you today?
assistant
 I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in this?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
We are hardly try to find your reservation but, no reservation has been found with your name.
assistant
It's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
Have a great day.
assistant
Thank you.
user