Hello.
user
Hello, how may I aid you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, we are here to help you. Kindly mention your name to proceed further?
assistant
Betty Thomas here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant