Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
I am sorry to hear that. I will help you with the cancellation process.
assistant
Thank you.
user
You are welcome. Please help me with your name.
assistant
Sure, my name is Anna Gonzalez.
user
Please allow me a minute.
assistant
Sure, I will wait.
user
Thank you for the time. Anna Gonzalez, I am really sorry to inform you that there is no reservation found on your name to cancel.
assistant
Ok, not an issue.
user
Thank you for understanding.
assistant
Thank you for your service.
user
Thank you for reaching us. Have a great time.
assistant