Hi.
user
Hello. How can I help you today?
assistant
As my exam got cancelled, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you in cancelling your reservation. Can you please tell me your name?
assistant
Sure, my name is Jessica Campbell.
user
Jessica, I have not found any reservation by your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us and have a nice day.
assistant