Hi.
user
Hello, how can I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
   Yes, I am here to help you. May I know your name please?
assistant
My name is Benjamin King.
user
Ok, please stand by.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us, have a nice day.
assistant