Hello.
user
Hello.
assistant
I am Amy Williams.
user
How can I assist you today?
assistant
I need to amend my reservation as my schedule got postponed. Can you please help me about that?
user
Sure, will you please give me a moment?
assistant
Thank you for considering my request.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, anyway thank you for the information.
user
Welcome, have a great day.
assistant