Hello.
user
Hello, how may I oblige you today?
assistant
Can you please change my reservation, due to change of my trip plan to another location?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Jason Young.
user
Ok, please wait for a minute.
assistant
Sure, I will wait.
user
Sorry, there is no active reservation found on your name in the database.
assistant
Ok, not an issue. Thank you.
user
Thank you for availing us.
assistant