Hello.
user
Hello, how may I oblige you today?
assistant
I am Melissa Jones.
user
Ok.
assistant
I want to change my existing reservation, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Thank you for the information.
user
Than you for opting us.
assistant