Hello.
user
Hello. How may I assist you today?
assistant
I am Deborah Adams.
user
Glad to meet you Adams.
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a minute.
assistant
Sure.
user
Deborah Adams, I could not find any reservation with your name in our database.
assistant
Thank you for your information.
user
It's my pleasure.
assistant