Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to proceed further?
assistant
My name is Kimberly Campbell.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Ok, No issues, thank you.
user
Thank you for availing us.
assistant