Hi.
user
Hello, how can I assist you today?
assistant
Actually, I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name please?
assistant
Ok, my name is Sandra Williams.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for opting us.
assistant