Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me in cancelling my recent reservation, as my grand father's health is not good. Can you please help me out with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is James Parker.
user
Ok, wait for some time.
assistant
Ok, sure. I will wait.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thanks for approaching us.
assistant