Hello.
user
Hello, how can I provide assistance for you today?
assistant
 I need to cancel my recent reservation, due to cancel of my brother's daughter engagement. Can you assist me with that?
user
Sure, I will help you. May I know your good name?
assistant
Sure, you can check the reservation on the name of Angela Thompson.
user
Thank you for providing your good name, please hold on.
assistant
Sure,.
user
Thank you for your patience. No reservation found on your name.
assistant
That's Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your good response.
user