Hello.
user
Hello.
assistant
Myself Shirley Mitchell.
user
How may I aid you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Please wait a moment, let me check.
assistant
Thank you for accepting my request.
user
Sorry, there are no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you reaching our service.
assistant