Hello.
user
Hello.
assistant
I am Anna Scott.
user
How may I help you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure Scott, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry Anna Scott, no reservation has found under your name to cancel your reservation.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
user
Thank you for choosing us, have a good day.
assistant