Hello.
user
Hello. How can I aid you today?
assistant
I am Anthony Turner, want to change my reservation. Please help me out with that.
user
Sure, I will help you with that. Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Anthony Turner.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant