Hello.
user
Hello, how may I assist you for today?
assistant
I am Anna Turner. I am trying to cancel my ticket but I am not getting the conformation of cancellation. Can you please help me to cancel the ticket?
user
Sorry for the inconvenience. I will help you in cancelling of your flight ticket reservation from my side.
assistant
Thank you for considering my request.
user
After checking our booking list, I have found your reservation under your name but due to some technical issue it was not cancelled properly. But now as per your request I have cancelled and you will get the confirmation about your cancellation shortly within 24 hours.
assistant
That's great, thanks a lot for helping me in cancelling the ticket.
user
It's my responsibility, not a problem. Thank you for employing our service.
assistant
You are welcome.
user