Hello.
user
Hello, how can I help you?
assistant
Myself Lisa Mitchell. I want to change my existing reservation due to some health issues, can you help me?
user
Sure, give me a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant