Hello.
user
Hello, what help are you expecting from our agency side?
assistant
Due to the sudden change in climate, I want to change my existing reservation?
user
I am here to help you out with all the concerns related to flight reservation. May I know the name on which you have booked your recent reservation please?
assistant
Sure, I am Anthony Green.
user
Ok, give me a moment to check with your previous reservation status and revert back with available information.
assistant
Sure.
user
I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing our agency services. Have a nice day.
assistant