Hi.
user
Hello, how may I help you at this moment?
assistant
I am Deborah Adams. Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you please help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry to notify, there is no reservation found on your given name.
assistant
No problem. Thank you.
user
Thank you for contacting us.
assistant