Hello.
user
Hello. How can I aid you?
assistant
Can you please aid me to cancel my active reservation?
user
Sure, We are here to help you. May I know your name?
assistant
Myself Betty Roberts.
user
Give me a minute.
assistant
Ok.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant