Hello.
user
Hello. Welcome to flight booking agency. How can I assist you today?
assistant
I have a done a wrong reservation, can you help in cancel my reservation on the  Ruth Thompson?
user
Sure, I will help you on that. Please give me a moment.
assistant
Ok.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Thanks for your information.
user
Welcome, have a great day.
assistant