Hello.
user
Hello. How can I help you?
assistant
I was planning to cancel my recent reservation due to my father's health issues, can you help me?
user
Sure, can you please provide the name on which the reservation has been confirmed?
assistant
Ok, my name is Kimberly Harris.
user
Sorry, there is no reservation found by the name on which you have provided.
assistant
Oh! That's very sad news, thank you for assisting me.
user
Thank you and have a nice day.
assistant
You are welcome.
user