Hi.
user
Hello, how may I help you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Linda Baker.
user
Sorry, no reservation found on your given name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thanks for contacting us.
assistant