Hi,. I am Mark Taylor.
user
Hello, how may I assist you today?
assistant
Could you help me out in cancelling my reservation due to sudden demise of my grandfather?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Ok, thank you for information.
user
Thank you for reaching us, have a good day.
assistant