Hello,. I am Steven Allen.
user
Hello, how may I help you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change my existing reservation?
user
Sure, I can change as per your request. Please wait. Sorry, no reservation has been found with your name.
assistant
Ok, no issue. Thank you.
user
Thanks for consulting us.
assistant