Hello.
user
Hello. In which way I can aid you at this moment?
assistant
I am Nicole Parker. I want to change my existing reservation. Could you help me with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant