Hello.
user
Hello. How may I aid you?
assistant
I am Laura Johnson. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am happy to help you with that. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
That's ok, not an issue.
user
Thank you for approaching us.
assistant
Anyways, thank you for the information.
user