Hello, I am Kathleen Lee.
user
Hello, how can I assist you today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Ok.
user
Kathleen Lee, there is no active reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant