Hello.
user
Hello, how may I aid you today?
assistant
My name is Anna Hernandez. I want to cancel my recent reservation due to heavy rainfall.
user
Sure, we are here to cancel your recent reservation. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
No problem, thank you for your help.
user
Thank you for reaching our service.
assistant