Hello.
user
Hello, How may I help you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Daniel Phillips here.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant