Hi.
user
Hello. How may I help you?
assistant
Please help me out in cancelling my recent reservation.
user
May I know your name please to check the status of your reservation?
assistant
Anthony Taylor is my name.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant