Hello.
user
Hello.
assistant
I am Eric Taylor.
user
Eric, how may I aid you?
assistant
I want to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for reaching us.
assistant