Hello.
user
Hello, how may I assist you?
assistant
Help me in cancelling my flight reservation. As I modified my travel dates.
user
Sure, may I know your good name please?
assistant
Charles Collins here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thanks for checking.
user