Hello.
user
Hello.
assistant
Myself Laura Perez.
user
How can I assist you today?
assistant
I need some alteration in my reservation. Can you please help me?
user
Sure, I can help you in that. Please wait a moment while I'll check your previous reservation status.
assistant
Sure, take your time.
user
Laura Perez, there is no active reservation found under your name to do modifications in that.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant