Hello,.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I made the reservation on the name of Brandon Lee.
user
Sorry Brandon Lee, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thank you for your help.
user
Welcome, thank you for choosing us. Have a great day.
assistant