Hi.
user
Hello, how may I aid you today?
assistant
I am a film director and I have reserved a flight ticket to shoot a new song in Seattle but suddenly one of our team member meet with an accident, so we have postponed the shooting and I am in a busy schedule. can you please help me in flight ticket cancellation?
user
Sure, I am here to help you out. Please provide me your name to check the previous reservation on your name.
assistant
Thank you for your positive response, I have done it under my name Catherine Brown.
user
Sorry Brown, there is no active reservation on your name in our data base.
assistant
Oh! It is not done properly at the time of booking. It's ok, anyway thank you for the information.
user
Catherine Brown, thank you for reaching us.
assistant