Hello.
user
Hello, how may I help you today?
assistant
My name is Joseph White. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Ok, please hold on a minute.
assistant
Sure, I will wait for your response.
user
Thanks for your patience, there is no reservation found on your name to cancel it.
assistant
That's ok, thank you for checking.
user
Thanks for choosing us, have a nice day.
assistant
Welcome.
user