Hello.
user
Hello. How may I help you?
assistant
I am Kathleen Walker, I would like to change my reservation due to my schedule got postponed. Can you please help me about it?
user
Sure, just a moment please.
assistant
Ok, please take your time.
user
I am sorry no reservation found on your name.
assistant
Ok, fine. Anyway thank you for the help.
user
Thank you for choosing us.
assistant