Hello.
user
Hello, how can I aid you for today>. ?
assistant
I want to cancel my recent reservation, van you please help me out?
user
I am here to help you about that.
assistant
Thank you.
user
Can you please provide your name for checking the reservation status?
assistant
My name is Jennifer Roberts.
user
I regret to say this Jennifer Roberts, there is no active reservation with your name.
assistant
That's ok, thank you for checking.
user
You are welcome, thank you for reaching us.
assistant