Hi.
user
Hello, how can I help you?
assistant
I'm Justin Collins. Due to an urgent meeting with my boss, I want to change my existing reservation. Can you please help me?
user
Sure Justin, please wait for a while. I'll check and let you know.
assistant
Sure, take your own time.
user
Thank you for your patience.
assistant
That's ok.
user
I have found your reservation. Can you please tell me your new airport codes?
assistant
Yes, I would like to depart from PHX on 09/01.
user
Ok, please let me know your destination code.
assistant
Sure, my destination airport code is PHL and I want to return from there on 09/03.
user
Ok, please hold on for a moment.
assistant
Sure.
user
Thank you for your patience. There is a flight available with Hawaiian airlines. Do you want me to book?
assistant
Yes, please proceed for booking.
user
Your booking is confirmed. The flight number is 1009.
assistant
Thank you so much for booking.
user
Thank you for reaching us.
assistant