Hello,.
user
Hello. Can I know your name?
assistant
I am Jessica Scott.
user
How can I aid you?
assistant
Owing to an emergency I want to cancel my recent reservation. Would you help me out in cancelling my ticket?
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, no issues. Thank you for quick response.
user
Thank you for choosing us.
assistant