Hi.
user
Hello. How may I assist you today?
assistant
Due to an important work I have to cancel my previous flight ticket, can you please help me with that one?
user
Sure, I will help you in cancelling the reservation. Can I know your name for checking the status?
assistant
Thank you and my name is Laura Clark, please check with this name.
user
I have found the reservation, can I confirm for your cancellation?
assistant
Please cancel the ticket.
user
Your ticket has been cancelled as per your request.
assistant
Thank you for cancelling my flight ticket booking.
user
Thank you for reaching us.
assistant