Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation because my uncle marriage has been postponed, can you address me?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Deborah Parker.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
No problem, thank you for searching.
user
Thank you very much for contacting our agency.
assistant