Hello.
user
Hello.
assistant
Dorothy Allen here.
user
Allen, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant