Hi. I am Susan Robinson.
user
Hello, how can I assist you?
assistant
Could you please cancel my recent reservation due to sudden reservation of my aunt?
user
Sure, please give me a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for your time, we found a reservation  on your name. Your ticket has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us, have  a nice day.
assistant