Hello, Cynthia Scott here.
user
Hello, how can I aid you?
assistant
Due to sudden climate change in my place I would like to change my reservation. Can you please help me in doing this?
user
Sure, give me a moment I will check and revert you.
assistant
Ok.
user
Thanks for waiting, but there is no reservation in your name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for contacting us, have a great day.
assistant