Hi. Christine Taylor here.
user
Hello, how can I assist you today?
assistant
I want to cancel my existing reservation because my project work is not yet finished. Can you help me?
user
Sure, please wait for a while.
assistant
Thank you.
user
Sorry, there is no reservation found with your name in our records.
assistant
That's fine, no problem. Thank you for helping me.
user
Most welcome.
assistant