Hi, I  am Patricia Wright.
user
Hello, how may I assist you?
assistant
My visa for higher studies was postponed, due to some technical issues. For this I want to cancel my reservation. Will you help me in this?
user
Sure, I can help you.
assistant
Thank you.
user
Let me check the reservation list and revert you.
assistant
Ok.
user
There is no reservation found on your name.
assistant
No problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user