Hello.
user
Hello.
assistant
I am Carol Thomas.
user
By what way may I support you now?
assistant
I want to cancel my recent reservation due heavy rain fall.
user
Ok.
assistant
Can you help me with that?
user
Sure, wait a while.
assistant
Sure.
user
Thanks for waiting. We did not find any reservation with your name.
assistant
Ok. No problem.
user
Thanks for connecting us.
assistant
Thanks for the information.
user