Hi.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me out?
user
Sure, can you please provide me your name to check your reservation details in our database?
assistant
Sure, my name is Daniel Roberts.
user
Thank you, please wait for a while.
assistant
Sure, I will wait.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant