Hello.
user
Hello. How may I guide you today?
assistant
I made an earlier reservation to attend a marriage, due to some issues it got postponed, so I need to change my reservation. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Sarah Lee.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant