Hello.
user
Hello.
assistant
I am Scott Mitchell.
user
How can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.
user
Sure, I will help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Ok.
user
Sorry to inform this, no reservation is found on your name in our database.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant