Hi.
user
Hello. How can I assist you?
assistant
Kenneth Jackson here, I would like to change my existing reservation, because while booking I gave wrong airport codes in my previous reservation so can you help me for this?
user
I can help you with that Jackson.
assistant
Thank you.
user
Sorry, there is no reservation found on your name in our database.
assistant
Oh! it's ok, no problem. Thank you for your quick response.
user
Thank you for choosing us.
assistant