Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Ok, can you please provide your name for further processing?
assistant
Myself Benjamin Brown.
user
Brown, please wait for a moment.
assistant
Sure.
user
Sorry Brown, there is no reservation found on your name to cancel your reservation.
assistant
No problem, thanks for checking.
user
Are you expecting any other help from me?
assistant
No, thanks.
user
Thank you for contacting us.
assistant