Hello.
user
Hello.
assistant
I am Virginia Clark.
user
How can I assist you today?
assistant
As my plans to visit Dallas was postponed, can you please help me in changing my existing reservation?
user
Sure, please be on hold while I'll check your reservation status.
assistant
Sure, take your own time.
user
Clark, there is no reservation found under your name to do changes in that.
assistant
Ok, not an issue. Thank you for the information provided.
user
Thank you for choosing us.
assistant