Hello.
user
Hello, how may I assist you at this moment?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your good name?
assistant
Myself Jessica Harris.
user
Ok, please wait for a minute.
assistant
Sure, I will be waiting.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant