Hello.
user
Hello.
assistant
Angela Hernandez here.
user
How can I assist you at this moment?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I can help you with that.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Take your time to check.
user
There is no previous reservation available in your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user