Hi.
user
Hello, how can I serve you now?
assistant
Please cancel my preciously booked ticket as budget was very high for our planned trip. Can you please check the reservation by this name Rebecca Lopez?
user
Sure, I can cancel you reservation right now. Please wait for a while.
assistant
Ok.
user
Unfortunately, there is no reservation found on your name to cancel.
assistant
That's ok, thanks for your information.
user
Thanks for approaching us, have a nice day.
assistant