Hello,.
user
Hello, how can I serve you today?
assistant
I want to change my existing reservation due to my business meeting place has been changed. Can you help out with this?
user
Sure, may I know your good name please?
assistant
I am Nancy Parker.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for your time. Unfortunately there is no reservation found according to your name.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant