Hi.
user
Hello, how may I be there for you?
assistant
I need to cancel my reservation as my reporting date got postponed. Can you help me with that?
user
Sure. May I know your name to check with the current status?
assistant
Sure, Helen Taylor is my name.
user
Ok, please wait.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name.
assistant
Thank you for your quick response.
user
Thank you for approaching us.
assistant