Hi.
user
Hello. How may I serve you today?
assistant
Myself Pamela Scott, can you help me to change a flight ticket which I did recently?
user
Sure, please be on hold let me check the reservation list and know you the current status.
assistant
Ok, please take your time.
user
Thank you for your time, we did not find any active reservation with your name in our database.
assistant
That is ok, thank you for assisting me.
user
Thank you for reaching us. Hope to serve you again.
assistant