Hi.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, May I know your name?
assistant
Thank you for accepting my request, I am Elizabeth Davis.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
It's ok, thank you for searching.
user
Thank you.
assistant