Hello.
user
Hello, how may I aid you?
assistant
Actually, I want to change my existing reservation due to some problems, can you please help me in this condition?
user
Sure, I am gleeful to help you out. Please provide me your name to the reservation details to change.
assistant
Sure, my name is Benjamin Green and please proceed with the further processing.
user
Sorry, here I didn't find any active reservation on your name.
assistant
Ok, no problem. Thank you for your appreciable service.
user
Thank you for reaching us.
assistant