Hello,.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancellation?
user
Sure, I will help you. Please provide me your name to check the details.
assistant
Brenda Clark is my name.
user
There is no reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant