Hello, I am Cynthia Green.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation, could you please help me?
user
Sure. Just wait for a minute, I will check the details and get back to you.
assistant
Sure.
user
Sorry, we did not find any reservation on your name.
assistant
Its ok, thank you for the information.
user
Thanks for contacting us.
assistant