Hello.
user
Hello, how can I aid you today?
assistant
Help me in cancelling my reservation with the name of Anna Evans. As I have some emergency work at my office.
user
Sorry to hear this, please wait. I will check the status of your reservation and revert to you.
assistant
Ok.
user
Thanks for waiting. We hardly tried to find your reservation but, no active reservation on your name in our database.
assistant
Thank you for your quick response.
user
Thanks for reaching us, have a good day.
assistant