Hi.
user
Hello, how may I aid you today?
assistant
I made a reservation earlier this week to meet my friend,  due to bad weather conditions I need to cancel it, Can you please check the reservation by this name Patrica Young?
user
Sure, please wait a while.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us and have a great day.
assistant