Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier this week to meet my grand parents but due to weather conditions I need to change my travelling dates. Can you help me in change an existing reservation?
user
Sure, I will help you to change your reservation. May I know the name on which reservation is made?
assistant
I am Amanda Williams.
user
Please wait for the moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation is made on Amanda Williams.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for reaching us, we hope see you again.
assistant