Hello.
user
Hello. How may I assist you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I will help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Stephanie Smith here.
user
Please wait a moment.
assistant
Ok.
user
Stephanie Smith, no reservation has been found on your name in our database.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant