Hello, Ashley Lopez here.
user
Hello, how may I assist you?
assistant
My examination has been postponed and I would like to cancel my journey. Can you please cancel my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Ashley, no reservation has been found on your name in our database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant