Hello.
user
Hello. How may I assist you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you. Please help me with your name.
assistant
Thank you. My name is Kimberly Thomas.
user
Please allow me a minute.
assistant
Ok.
user
Thank you. I have successfully cancelled your previous booking.
assistant
Ok, thank you for the help.
user
Thank you for reaching us. Have a great time.
assistant