Hello.
user
Hello.
assistant
Myself Sandra Walker.
user
How can I assist you?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Sandra Walker, we haven't found any reservation under you name in our database.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us.
assistant