Hello.
user
Hello, How can I help you?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation.
user
Ok.
assistant
Can you please help me with cancellation on the name of Amanda Young?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you.
assistant