Hello.
user
Hello, how can I assist you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to change an existing reservation. Can you please help me?
user
Sure, May I know your name?
assistant
My name is Scott Hall.
user
Sorry, there is no reservation found on your name.
assistant
That's not a problem. Thanks for your kind information.
user
Thanks for choosing us, have a nice day.
assistant