Hi.
user
Hello.
assistant
I am Nancy Baker.
user
How best i can help you today?
assistant
Owing an emergency want to change my reservation, so can you help me with it please?
user
Sure, please wait a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Can you please let me know your updated journey dates?
assistant
Sure, my travelling dates are 09/26 and 09/28.
user
Please let me know your source and destination points.
assistant
I would like to travel from New York, NY-JFK to Phoenix, AZ-PHX.
user
Just a moment I will check and revert to you.
assistant
Ok.
user
Thanks for waiting, we found a Direct flight from Jet Blue airline with the flight number-1023.
assistant
Ok, please don't proceed as I need a connecting flight.
user
Ok, we are unable provide connecting flight.
assistant
That's ok.
user
Thank you for availing us.
assistant
Thank you for the response.
user