Hello. I am Stephanie Perez.
user
Hello, how may I best oblige you today?
assistant
I just want to change my existing reservation, due to sudden demise of my grand mother. Please help me out.
user
Sure, I can change your reservation right now. Before that, Can you please forward your journey dates?
assistant
My travelling dates are from 10/08 to 10/10.
user
Ok, may I know your boarding and landing airports with codes?
assistant
I want to fly from MCO to PHL.
user
Do you prefer any way station in between journey?
assistant
I need a stopover.
user
Ok, hang on for a moment I will check the availability of the flight and get back to you.
assistant
Ok.
user
We have found a connected flight with Delta airlines, flight number 1019 and the fare of 100. Shall I proceed for booking?
assistant
Please go with booking.
user
Your ticket has been confirmed.
assistant
Thanks for the reservation.
user
Thanks for contacting us, have a nice journey.
assistant