Hi.
user
Hello,.
assistant
I am Williams Smith.
user
Ok.
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Thanks for waiting. Sorry Williams, there is no active reservation on your name to change it.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for your presence.
assistant