Hello,.
user
Hello, how may I know your name please?
assistant
I am Emma Hall.
user
How may I assist you?
assistant
At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you please help me in cancelling my ticket?
user
Sure, I will check the database and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us.
assistant