Hello. Ryan Adams here.
user
Hello, How can I assist you?
assistant
I want to cancel my existing reservation due to bad weather conditions. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, we did not found any active reservation on your name to cancel it.
assistant
It's ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant