Hello.
user
Hello, how can I guide you at present?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
In whose name, your reservation has been done earlier?
assistant
My previous reservation has done with the name Joseph Phillips.
user
Ok, please wait.
assistant
Sure.
user
Sorry to inform you that, there was no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for availing us.
assistant