Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my previous reservation as my plan to meet my friend got canceled.  Can you please help?
user
Sure, we are here to help you with cancellation. May I know your name?
assistant
My name is Angela Jackson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
No, problem, thank you for checking it.
user
Thank you for opting us.
assistant