Hello. I am Karen Anderson.
user
Hello, how may I aid you at this moment Karen?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Ok, I will help you with that. Sorry Karen, there is no reservations active under your name.
assistant
That's ok. Anyways, thank you for your help.
user
Most welcome, thank you for reaching out here.
assistant