Hello, Gregory Walker here.
user
Hello. How can I help you Gregory Walker?
assistant
Due to inclement weather in Las Vegas, I would like to change my reservation.
user
Sure, give me a moment please. Let me check your reservation status in our database.
assistant
Sure, take your time.
user
Gregory Walker, there is no active reservation found with your name in our database to change it.
assistant
No problem, thank you for assisting me.
user
Thank you, have a nice day.
assistant