Hello,.
user
Hello, how can I serve you now?
assistant
I am Ronald Martin. Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thanks for opting us.
assistant
Thanks for your information.
user