Hello.
user
Hello, how can I help you today?
assistant
Due to some important work at my home town, I could not attend my friend marriage at Washington. Will you help me to cancel my recent reservation?
user
Sure, can I have your name please?
assistant
Sure, my name is Paul Wright.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant