Hi.
user
Hello, how can I support you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, my name is Nicole Taylor.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed to cancel?
assistant
Yes.
user
Ok, your ticket has been cancelled successfully.
assistant
Thank you so much.
user
Thank you for choosing us.
assistant