Hello.
user
Hello, how may I serve you today?
assistant
I would like to cancel my reservation due to heavy rainfall at my destination location, can you please help me out with that?
user
Sure, I will help you with cancellation.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
Myself John Miller.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for visiting us.
assistant