Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to prepone of my exams. Can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Myself Ronald Roberts.
user
Please hold on a moment.
assistant
Ok.
user
Ronald Roberts, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for approaching us.
assistant