Hello.
user
Hello, how can I help you?
assistant
I am Scott Campbell. As my sister's baby shower program has been postponed, I need to change my reservation. Can you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant