Hello, I am Thomas Nelson.
user
Hello, how may I aid you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
Sure. I will help you.
assistant
Ok, take your time.
user
Please allow me a moment. Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Welcome. Thank you for reaching us.
assistant
Welcome.
user