Hello.
user
Hello, may I know how best I can help you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Can I have your name to check the reservation list?
assistant
My name is Scott Green.
user
Ok, give me sometime.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for approaching us.
assistant