Hello.
user
Hello.
assistant
I am Patrick Brown.
user
How can I assist you at this moment?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure.
user
Patrick Brown, there is no active reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant