Hello.
user
Hello, how may I assist you today?
assistant
I am Jessica Turner. Can  your please help me to change my active reservation as my meeting was changed?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant