Hi.
user
Hello.
assistant
I am Virginia Thompson.
user
How can I help you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I am here to help you with that.
assistant
Ok.
user
Sorry to say that, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for consulting us.
assistant