Hello.
user
Hello. How can I help you?
assistant
I am Jessica Scott. Actually, I am planning to change an reservation, due to some family function. Can you help me out?
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Jessica Scott, there is no reservation found under your name.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for help.
user