Hi.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I'll help you in cancellation. Please let me know your name to check the reservation status.
assistant
Thank you. Nancy Turner.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
That's Fine, Thank you for the information.
user
Thank you for approaching us.
assistant