Hello.
user
Hello.
assistant
I am Ruth Adams.
user
What type of assistance do you need from our agency?
assistant
I would  like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Yes, I can help you to cancel the existing reservation.
assistant
Thank you.
user
Can you please give me a minute?
assistant
Sure.
user
I regret to tell you, there is no active reservation found with your name in our portal to cancel the ticket.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for opting us.
assistant