Hi.
user
Hello, how may I help you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, may I know your good name?
assistant
I am Patrick Smith.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant