Hello.
user
Hello, how may I aid you for the day?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date. Can you please change my reservation?
user
Sure,I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Kenneth Martinez.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant