Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Jessica Martinez.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Ok, no problem.
user
Thank you very much for approaching our agency.
assistant
Thank you.
user
You are welcome.
assistant