Hello. I am Pamela Walker.
user
Hello Pamela, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I can help you with cancelling your reservation. Let me check your reservation status.
assistant
Ok, take your own time.
user
Pamela, I have not found any reservation by your name in our database.
assistant
Not an issue. Anyways, thank you for your help.
user
Thank you for contacting us and have a nice day.
assistant