Hello.
user
Hello, how can I assist you today?
assistant
I want your help in making some changes in my existing reservation, due to the busy schedule on my previously planned dates. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Sure, I am Pamela Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant