Hello.
user
Hello, how can I render you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
I am Pamela Lopez.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant