Hello.
user
Hello, how may I assist you?
assistant
I am Samuel Mitchell, want to cancel my ticket, due to bad weather conditions. Can you help me in that?
user
Sure, we are here to help you.
assistant
Ok.
user
Wait for a moment, I will get back to you.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
I have gone through all data. But there is no reservation found with your name.
assistant
Ok, Thanks for sharing the details.
user
Thank you for choosing us, have a great day.
assistant