Hello, my name is Anna Thompson.
user
Hello Anna Thompson, how may I help you?
assistant
Recently I have booked a ticket due to some reason my parents are not accepted my journey, so could you please cancel my reservation?
user
Sure can you please give me a minute, I will get you back. Thanks for waiting, I have not found any reservation on your name.
assistant
OK. Thanks for your information.
user
Thank you have a great day.
assistant