Hello. I am Kevin Green.
user
Hello, how may I help you today?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
We found a reservation with your name, shall I cancel it?
assistant
Yes, you can proceed to cancellation.
user
Your flight ticket has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant