Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I am here to help you out.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
Myself  Paul Gonzalez.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Paul Gonzalez, we haven't found any reservation under your name in our database.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for choosing us.
assistant