Hello. I am Eric Lee.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
user
Sure, I will help you with cancellation. Please wait for a while and let me check the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue. Thank you.
user
Thank you for visiting us.
assistant