Hello.
user
Hello, by what way may I amend you now?
assistant
David Davis here, I would like to change my existing reservation due to heavy storm at my place so I am not able to travel now.
user
Ok.
assistant
Could you please help me out?
user
Sure, please standby.
assistant
Sure.
user
Thanks for being patience. We found a reservation on your name. For this may I have your new journey details?
assistant
Sure, my new journey dates will be 08/09 and 08/11.
user
Ok.
assistant
I will take off from New York, NY - JFK and land on Austin, TX - AUS. Please filter with the direct flights.
user
Sorry, we found a connecting flight with your name.
assistant
Ok, then don't proceed.
user
Thank you for opting us.
assistant
Thank you for your time.
user
Have a great day.
assistant