Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to my plan to meet my grand parents got cancelled, can you help me in cancellation?
user
Sure, may I know your name?
assistant
I am Jason Young.
user
Ok, please give me a minute to check the reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a splendid day.
assistant