Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me in this.
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your name?
assistant
Sure, I am Christopher Wright.
user
Ok, wait for some time.
assistant
Ok, I will wait.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thanks for your effort.
user
Thanks for approaching us.
assistant