Hello.
user
Hello, how may I help you?
assistant
Can you help me with the flight ticket modification which I had done last month?
user
Sure, please share your good name?
assistant
My name is Jack Wright.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That is ok, thank you for assisting me.
user
Thank you for choosing us.
assistant