Hello.
user
Hello, how can I help you today?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I am here to help you with that, can I know your name to proceed further?
assistant
Donna Hall here.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us. Thank you for reaching us.
assistant