Hello.
user
Hello. How may I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure. May I know your name please?
assistant
Thank you for your response, my name is Patricia Hill.
user
Please wait.
assistant
Ok.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you.
assistant