Hello.
user
Hello. How may I help you?
assistant
I am Melissa Hill and I have to change my previous flight ticket booking due to an emergency, can you please help me in flight ticket changing?
user
Please waita minute.
assistant
Sure, I can wait for your response.
user
Sorry, there is no reservation found under your name.
assistant
No problem with that one, I can book another flight ticket. Thank you for your help.
user
Most welcome.
assistant
Welcome.
user