Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, may I know your name?
assistant
My name is Kenneth Green.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not a problem.
user
Thanks for reaching us.
assistant
Thank you.
user