Hello.
assistant
Hello. I am Charles Nelson.
user
How can I assist you today?
assistant
I have to change my destination airport in my past ticket because I have given the wrong airport code. Can you please help me in changing the ticket details?
user
Ok, please wait for a while I will check and let you know about your reservation status and I will change your travelling airport code.
assistant
Thank you for accepting my request. Take your time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, I apologise for this. I did not find any active reservation on your name to change.
assistant
It's ok, thank you for checking the ticket status.
user
You are always welcome.
assistant