Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please mention your name to proceed further.
assistant
Raymond White.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant