Hi.
user
Hello.
assistant
I am Pamela Lewis.
user
hello Lewis, How can I assist you?
assistant
Due to some health problem I am not attending my business meeting, so can you help me out in changing an existing reservation?
user
Sure, Wait a minute.
assistant
Ok, take your time.
user
Sorry to tell that there is no reservation found on your name.
assistant
Ok, not an issue.
user
 Thank you for approaching us.
assistant
Thank you for your kind help.
user