Hello.
user
Hello. How may I help you?
assistant
Carolyn White here. I would like to change my recent reservation because of some personal work, can you help me to change that reservation?
user
Ok, please wait for a while I will let you know the current status of your reservation.
assistant
Sure, take your own time.
user
There is no reservation found under your name to change it.
assistant
That's fine, thanks for your help and valuable information.
user
My pleasure. Thanks for approaching us.
assistant