Hello.
user
Hello, how can I aid you today?
assistant
I want to postpone my tour to April month. Can you aid me in amending my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I have booked the ticket on the name Kathleen Clark.
user
Sorry Kathleen Clark, there are no flights reserved on your given name formerly.
assistant
No issues. Thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user