Hello.
user
Hello. How can I assist you today?
assistant
Can you assist me in changing my recent reservation?
user
Sure, will you mention your name for checking the reservation status?
assistant
I am Kenneth Lee.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Its ok, thank you.
user
Welcome, have a great day.
assistant