Hello, I am Charles Thomas.
user
Hello, how can I assist you today?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
user
Please can you wait a moment while I check the reservation records?
assistant
Sure, take your time.
user
Sorry, there is no reservation been found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Sorry for the inconveniences caused. Thank you for choosing our agency.
assistant
Welcome.
user