Hello.
user
Hello, how can I aid you now?
assistant
I am William Miller. I want to change my reservation due to change in bad weather condition.
user
Ok, I will help you to change your reservation.
assistant
Thank you.
user
Please wait for a while, I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Thank you for information.
user
Thank you for reaching us.
assistant