Hi. I am Matthew Hill.
user
Hello, how can I aid you today?
assistant
I want to change an existing reservation. Could you help me?
user
Ok Hill, can you please wait for a while?
assistant
Ok, take you time.
user
Thank you for your patience. Sorry Hill, there is no reservation found under your name in our database.
assistant
That's ok no problem. Thank you for helping me.
user
You are welcome, thank you for reaching us. Have a great day.
assistant