Hello.
user
Hello. How may I assist you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
I am William Baker.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting us.
assistant
Thank you.
user
There is no active reservation found on your name in our database to cancel.
assistant
Its ok, thank you.
user
Thank you for reaching us, have a great day.
assistant