Hello.
user
Hello, how can I assist you?
assistant
Can you help me in modifying the reservation due to some issues I want to do it?
user
Sure, can I know your name please?
assistant
Myself Sandra Gonzalez.
user
can you please wait for a moment, while I check the reservation records?
assistant
Sure.
user
Gonzalez, there is no reservation been found on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for consulting our agency.
assistant