Hi. I am Jonathan Lee.
user
Hello, how can I assist you?
assistant
Can you help me to change my reservation? Because my exam is postponed.
user
Sure, we are here to help you. Please wait for a while, I will check the status and revert to you.
assistant
Sure, take your time.
user
Thank you for being patient, There was no reservation found on your given name to change it.
assistant
No issues, thank you for your time.
user
Thank you for choosing us.
assistant