Hello.
user
Hello, how can I help you today?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I am gleeful to help you with that. Can you please share your name?
assistant
Thank you, my name is Amy Evans.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant