Hi.
user
Hello, how can I provide assistance to you?
assistant
Can you please change my reservation due to weather condition at my destination?
user
Sure. May I know your name to check the reservation?
assistant
Janet Wright is my name.
user
Please, wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation available with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for approaching us.
assistant