Hello, I'm Amanda Clark.
user
Hello Clark. How can I help you today?
assistant
Due to the sudden death of my grand father, I would like to change my existing reservation, so could you please help me out?
user
Sad to hear this, I will help you for this.
assistant
Thank you.
user
I found your reservation, can you help me with your new airport codes?
assistant
My new airport codes are DCA and AUS.
user
Can you help me with your travel dates?
assistant
I would like to travel on 07/27 and return back on 07/29.
user
I found UA airline with connection 2 as per your details, can I proceed to booking?
assistant
Can you please check the flight with single connection?
user
I found a flight with connection 1.
assistant
Ok, please proceed for further.
user
Your ticket is confirmed with flight number 1002.
assistant
Thank you.
user
It's my pleasure.
assistant