Hello. I am Angela Roberts.
user
Hello, how can I assist you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant