Hi.
user
 Hello, how may I oblige you today?
assistant
Myself Kevin Mitchell, can you help me to cancel the reservation I did recently as I can not make the journey?
user
Sure, please wait.
assistant
Ok, please take your time.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That is ok, thank you for the help.
user
Your welcome.
assistant