Hello.
user
Hello. How may I guide you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while, I will get back to you.
assistant
Ok.
user
May I know your name please?
assistant
Melissa Lopez here.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant