Hello.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation as my exam dates has been preponed, help me in changing my reservation.
user
Sure, may I know your name please?
assistant
I am Sharon Jones.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Its ok, thank you.
user
Thank you for opting us.
assistant