Hello, I am Kimberly Collins.
user
Hello, how may I assist you?
assistant
My business meeting has been cancelled, can you please help me in cancelling my ticket?
user
Sure, please wait for a minute so that I will check with the current status and revert you.
assistant
Ok.
user
Sorry to inform that there is no reservation found with your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant