Hello, I am Anna Lee.
user
Hello Lee, how may I aid you today?
assistant
I want to postpone my trip due to an emergency. Can you help me to amend my reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Lee, there are mo flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user