Hello.
user
Hello, how can I oblige you today?
assistant
I am Ronald Walker.
user
Ok.
assistant
Due to sudden demise of my grandfather, I need to cancel my reservation. Can you help me out?
user
Ok, please give me a moment.
assistant
Ok.
user
Unfortunately, no reservation found on your given name in our data base.
assistant
Not an issue, thank you for your information.
user
Thank you for connecting with us.
assistant