Hello.
user
Hello, how can I aid you today?
assistant
Prepone plan came into picture owing to an announcement of birth of baby boy so, I want to cancel my recent reservation.
user
Sure, we are glad to help you with cancellation. To check the reservation, May I know your name?
assistant
Sure, you can check the reservation on the name of Sharon Martinez.
user
Please be on hold Sharon Martinez, I will check the status of your earlier reservation and revert to you.
assistant
Sure, I will wait.
user
Thanks for being hold, there was no reservation found on your specified name.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching us.
assistant