Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, will you please let me know on what name your reservation was made formerly?
assistant
I am Paul Miller.
user
Ok, please allow me a minute to check the reservation status and get back to you with an update.
assistant
Ok, take your time.
user
Thanks for waiting, I have gone through the list but could not find any reservation active by your name in our data base.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us.
assistant