Hello.
user
Hello, how may I abet you?
assistant
Myself Charles Edwards. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, let me check the status and revert you?
assistant
Thank you. Take your time.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for opting us.
assistant