Hi.
user
Hello, what kind of service are you looking for?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name please?
assistant
Myself Donald Collins.
user
Please wait while I fetch your active reservation with us.
assistant
Ok.
user
We are unable to find any reservation on your name.
assistant
Ok, thanks for your information.
user
Thank you.
assistant