Hello. I am Janet Gonzalez.
user
Hello, how can I support you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Please wait for a moment, I will check the status and revert to you.
assistant
Ok, take your time.
user
Thank you for waiting, There was no reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for contacting us.
assistant