Hi.
user
Hello. How can I assist you at this moment?
assistant
Owing for an emergency, I want to cancel my flight reservation. Can you please help me out?
user
Sure, I will assist you with that. May I know your name for further process?
assistant
Thank you so much. I am Ryan Garcia.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Oh! Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant