Hi.
user
Hello, How can I serve you?
assistant
I want to change my existing reservation on the name of Katherine Adams. Please help me with it.
user
Sure, I will help you with that. Please wait a while, I will check and revert you.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you for reaching us, Have a great day.
assistant