Hi.
user
Hello, how can I aid you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please tell your name.
assistant
My name is Andrew Campbell.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant