Hi. I am Jeffrey Baker.
user
Hello Jeffrey, how may I assist you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, please wait for a while. Let me check your reservation status in our database.
assistant
Ok.
user
Sorry Baker, I have not found any reservation by your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant