Hello.
user
Hello.
assistant
I am Frank Hall.
user
How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for holiday trip, can you please help me out?
user
Sure, I can help you with that. Please be on hold.
assistant
Thank you. Sure.
user
Hall, there is no reservation found under your name to do cancellation.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant