Hello.
user
Hello, how can I amend you for the day?
assistant
My name is Nancy Allen, I want to cancel my reservation due to cancel of my business meeting.
user
Sure Nancy Allen, we are glad to help you. Please be on hold.
assistant
Sure.
user
Thanks for your time, we are sorry that we did not find any reservation based on your name.
assistant
No problem, thank you for your help.
user
Thanks for approaching us with a query.
assistant