Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Gregory Parker.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to change.
assistant
No problem, thank you.
user
Thank you for availing us.
assistant