Hi.
user
Hello, how may I help you?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, please share your good name?
assistant
Steven Rodriguez here.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant