Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you. Please help me with your name.
assistant
My reservation was done under the name Ronald Nelson.
user
Please allow me a minute.
assistant
Sure.
user
Ronald Nelson, I am really sorry to inform you that there is no booking found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant