Hello, Laura Hall here.
user
Hello, how may I support you?
assistant
Due to an emergency meeting, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please wait I will check the recent reservation on your name and get back to you.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
OK, no issue. Thank you for the information.
user
Thank you for choosing us, have a wonderful day.
assistant