Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am happy to help you. Can I have your good name?
assistant
I am Brian Thomas.
user
Sorry, there is no active reservation on your name in our records.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant