Hello.
user
Hello, how can I guide you for today?
assistant
Assist me in cancelling my flight reservation. As I modified my journey dates?
user
I will help you with that.
assistant
Thanks for accepting my request.
user
May I know your name?
assistant
Michelle Thompson here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thanks for checking.
user
Thank you for contacting us, have a nice day.
assistant