Hello.
user
Hello, how can I help you?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, can I have your good name please?
assistant
My name is Stephanie Carter.
user
Please wait while I'll check your reservation status.
assistant
Sure, take your time.
user
Stephanie Carter, there is  no active reservation found under your name to do changes in that.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant