Hi.
user
Hello, how can I assist you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
user
Sure, may I know your name?
assistant
Sure, Carol Moore is my name.
user
Please wait a moment.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thanks for the information.
user