Hi. I am Anthony Edwards.
user
Hello, how may I amend you today?
assistant
I need to change my reservation due to some health issues, can you please help me?
user
Sure, we are glad to help you to change your reservation.
assistant
Thank you.
user
Please wait for couple of minutes.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant