Hello.
user
Hello. How may I assist you?
assistant
Can you please change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your previous reservation status?
assistant
My name is Carolyn Wright.
user
Carolyn Wright, no reservation has been found on your name in our database.
assistant
Thank you for reaching us.
user
Thank you for reaching us.
assistant