Hi.
user
Hello. How may I serve you today?
assistant
I need to change my trip dates of my existing reservation as my plan to go for trekking got postponed. Can you help me with changing?
user
Sure, to help you in changing can I know your name please?
assistant
The reservation was done by the name Jacob Baker.
user
Please give me a moment, let me check and revert to you.
assistant
Sure, take your own time.
user
Sorry to say that there is no reservation found with your given name.
assistant
That's Ok, thanks for your response.
user
Thank you for availing us.
assistant