Hello.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, please provide your good name?
assistant
Rachel Carter here.
user
Please hold a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing with us.
assistant