Hello.
user
Hello,.
assistant
Thomas Walker here.
user
What kind of service are you expecting from us?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not in a good condition to do journeys.
user
Sorry for the inconvenience, I will help you with that. Please wait for a couple of minutes.
assistant
Sure, I'll wait.
user
Thanks for your time. Sorry, there is no active reservation found on your name to cancel it.
assistant
That's ok, thank you for giving the information.
user
Thanks for opting us.
assistant
Welcome.
user