Hi.
user
Hello, how may I be there for you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me out?
user
Sure, may I know your name to check the status and revert you.
assistant
Sure, my name is Daniel Robinson.
user
Ok, please allow me a moment.
assistant
Ok.
user
Thanks for waiting Daniel Robinson, there is no reservation found on your name in our data base.
assistant
No issues, thank you for your time.
user
Thank you for choosing us.
assistant