Hi,.
user
Hello, how can I aid you today?
assistant
I am Carolyn Johnson. I want to cancel my recent reservation due to some health issues. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for a moment I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your kind help.
user
Thanks for approaching us.
assistant