Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation because of my health issues. Can you please help me out?
user
Ok, please provide me your name? I will let you know about your previous reservation status.
assistant
My name is John White.
user
Sorry White, there is no reservation found. Thank you for reaching us.
assistant
Ok, no problem. Thank you for your information.
user
Welcome.
assistant