Hi. I am Kimberly Hall.
user
Hello, how may I assist you now?
assistant
I need to change my reservation details, can you help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant