Hello, I am Timothy Robinson.
user
Hello, how can I help you?
assistant
My bank exams got postponed so I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you in changing your reservation. Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user