Hi.
user
Hello. How may I help you out?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Sure, my name is Margaret Robinson.
user
Sorry, there are no reservations found in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant