Hello.
user
How can I assist you today?
assistant
I would like to cancel my reservation because suddenly my interview got postponed due to heavy rains in my travel location.Can you please help me out with cancelling my reservation?
user
Sure, I will definitely help you with that.
assistant
Thank you.
user
Will you provide me your name for checking the existing reservation in our portal?
assistant
Sure, please check under the name of Gary Evans.
user
Please give me a moment, let me check.
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
No problem.
user
Unfortunately, there is no existing reservation found under your name.
assistant
Oh, I think my cousin has cancelled my reservation.
user
Would you like to ask anything else?
assistant
Nothing, thank you for the information.
user
It's my pleasure, have a great day.
assistant