Hello.
user
Hello.
assistant
I am Emma Nelson.
user
How may I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please wait a moment, I will check the reservation list.
assistant
Sure.
user
Sorry there is no reservation on your name.
assistant
That's fine.
user
Thank you.
assistant
Thank you for your help.
user