Hi.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, We are here to help you. May I know your name?
assistant
Myself Nancy Young.
user
Give me a  minute.
assistant
Ok, I will wait.
user
We didn't found any reservation by this name.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant