Hi.
user
Hello, how may I serve you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name please?
assistant
Sure, My name is Sarah Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Lewis, there is no reservation found as per your name in our database.
assistant
Ok, No issues, thanks for the information.
user
Thank you for reaching us.
assistant