Hello.
user
Hello. How can I aid you at this moment?
assistant
Due to some urgent client meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Myself Jessica Miller.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Jessica Miller, there is no active reservation found under your name in our database.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for contacting us.
assistant