Hello.
user
Hello. How can I aid you?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, We are here to help you. May I know your name?
assistant
Paul Phillips here.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant