Hello.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Myself Frank Williams.
user
Please be on hold. I will check and revert you.
assistant
Ok.
user
There is no reservation found on your name in our database.
assistant
It's ok, thank you.
user
Thank you for opting us.
assistant