Hi.
user
Hello. How can I help you today?
assistant
I am Christopher Parker. Would it be possible to cancel my reservation, which I have done with my name?
user
Ok, I am here to help you. Please wait for a while.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel.
assistant
  That's ok, thank you for the response.
user
Thank you for reaching us.
assistant