Hi. I am Frank Roberts.
user
Hello, how can I assist you for the day?
assistant
I want to change my existing reservation. Can you help me in this?
user
Sure, we can help with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not an issue, thank you for your information.
user
Thank you for contacting us.
assistant