Hello.
user
Hello,. How can I render you today?
assistant
 I want to cancel my reservation as my adventure trip got cancelled, please help me.
user
Sure, we are here to help you. Let me know your name for checking the reservation.
assistant
Sure, my name is Jerry Hernandez.
user
Thanks for your name, please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation with your name in our database. Shall I proceed for cancellation?
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for opting us, have a nice day.
assistant