Hi.
user
Hello, how can I assist you?
assistant
Can you please cancel my reservation?
user
Sure, I'm glad to help you with that. Can you please provide your good name?
assistant
Joseph Lewis here.
user
Please wait for a while.
assistant
Sure, take your time.
user
Joseph Lewis, there is no active reservation found under your name to do cancellation.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant