Hello.
user
Hello, how can I help you?
assistant
I am Pamela Harris. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure, take your time.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Anyways, thank you for the information.
user