Hello, I am Patrica Parker.
user
Hello, how may I be of your help?
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me out.
user
Sure, let me check the data base and revert you.
assistant
Ok.
user
We could not find any reservation by the name mentioned above.
assistant
No issues, thank you.
user
Thank you for consulting us.
assistant