Hello.
user
Hello, how can I support you today?
assistant
I need to cancel my existing reservation due to some health issues. Can you please cancel my reservation?
user
Sure, we are happy to help you. May I know your name please?
assistant
Edward Parker is my name.
user
Ok, please give me a moment.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that no reservation has found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for availing us, have a joyful day.
assistant