Hello, Rebecca Hill here.
user
Hello, how can I help you?
assistant
My foot ball match got cancelled due to heavy rains, so I want to cancel my recent reservation. Could you help me with it?
user
Sure, I will help you in cancelling your recent reservation. I will check the reservation details and get back to you.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name to cancel.
assistant
Thank you for the service.
user
Thank you for reaching us, have a good day.
assistant