Hello.
user
Hello. How can I guide you?
assistant
I want to cancel my reservation. due to some issue.
user
Sure, I will help you.
assistant
Thank you.
user
Here, I found your reservation and it is successfully cancelled.
assistant
It's ok, thank you for your information.
user
May I know your name?
assistant
My name is Brian Hill.
user
Thank you for reaching us.
assistant
Welcome.
user