Hello.
user
Hello.
assistant
Myself Dorothy Rodriguez. I need to change my existing reservation, can you please help me out?
user
Dorothy Rodriguez. How can I help you? Sure, can you give me a moment?
assistant
Sure.
user
I regret to inform that there is no reservation by the name Dorothy Rodriguez.
assistant
That's ok, thank you for searching my details.
user
Thank you for reaching us.
assistant