Hi.
user
Hello, How can I help you?
assistant
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, May I know your name?
assistant
I am Anthony Miller.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok fine, thanks for checking.
user
Thank you.
assistant