Hello.
user
Hello, how may I render you?
assistant
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Sure, I am glad to help you. May I know your name?
assistant
Please change the reservation on the name of Benjamin King.
user
Please give me a moment to check your ticket status in our database.
assistant
Sure.
user
Sorry Benjamin King, no reservation is available by your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant