Hello.
user
Hello. How may I assist you?
assistant
I am Nancy Wright. I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you for your response.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thanks for reaching us, have a nice day.
assistant