Hello. I am Melissa Collins.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your good name.
assistant
Ok, no worries. Thanks for your service.
user
Shall I proceed to cancellation?
assistant
Ok, proceed.
user
Your reservation has been successfully cancelled.
assistant
Thanks for your help.
user
Thank you for opting us.
assistant