Hello.
user
Hello, How can I assist you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Will you help me in changing?
user
Sure, May I know your name?
assistant
Sure, my name is Lisa Wright.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No issues, thanks for your support.
user
Thank you for opting us.
assistant