Hi.
user
Hello, how can I help you today?
assistant
I intend to change my existing reservation which was made on the name of Deborah Scott. Can you help me update my reservation?
user
Sure, may I know your name?
assistant
I have already mentioned it above.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
That's ok, thank you.
user
Thanks for reaching us.
assistant