Hello.
user
Hello, what type of help you are willing to receive from our service?
assistant
I have to cancel my previous flight ticket booking, can you help me?
user
Sure, I will help you with that. Can you please help me with your name so that I can find you a active reservation under your name?
assistant
Thank you and my name is Kimberly Carter.
user
I have found a reservation under your name and as per your interest I have cancelled it.
assistant
Oh! that's great, thanks for cancelling my flight ticket.
user
Most welcome. Hope you have a nice day.
assistant