Hi.
user
Hello. How can I help you?
assistant
My planned trip has been cancelled as of now, can you please cancel my recent reservation?
user
Sure, I will help you. Please provide me your name.
assistant
Sure, my name is Barbara Parker.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you.
assistant