Hello.
user
Hello.
assistant
Myself Paul Collins.
user
Paul Collins, how may I assist you with today?
assistant
Due to some urgent meeting, I am going to change my existing reservation. Can you please help me for this?
user
Sure, I will help you. Please allow me a minute while I check with it.
assistant
Sure, I will wait for your kind response.
user
I regret to bring this to your notice that there is no reservation on your name.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
Thank you for understanding. Thank you for reaching us, have a great day.
assistant