Hello.
user
Hello.
assistant
I am Joshua Thomas.
user
How can I assist you?
assistant
I would like to change my existing reservation due to my plans to visit Dallas got postponed. Can you help me with this?
user
Sure, please be on hold.
assistant
Thank you.
user
There is no reservation found under your name to do changes in that.
assistant
Ok, not an issue. May be something went wrong while making the reservation previously. Thank you for providing information.
user
Thank you for choosing us.
assistant