Hi.
user
Hello, how can I help you today?
assistant
I am Mary Jones.
user
Hello Mary.
assistant
As my relatives arrived at my home suddenly, I want to postpone my plan to go Austin. Will you please help me in changing my reservation?
user
Sure, wait a moment to check your previous reservation status.
assistant
Ok.
user
Sorry Mary, there is no reservation found under your name in our database?
assistant
That's ok, thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user