Hi. I am Laura Moore.
user
Hello, how can I guide you for today?
assistant
Can you help me cancelling my recent reservation because I am unable to travel at this moment?
user
Please give me a minute, I will find your existing reservation. Sorry, there is no reservation found under your name.
assistant
Oh! It is ok, no problem.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your services.
user