Hello.
user
Hello. How can I help you today?
assistant
Can you please help in cancelling my recent reservation?
user
Sure, I am very happy to help you with that. May I know your name please.
assistant
Patrick Lee here.
user
Just give a moment.
assistant
Sure, I will wait.
user
Sorry, no reservation is found on your name in our database.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant