Hello, I am Katherine Adams.
user
Hello. How may I be of your assistance?
assistant
I intend to cancel my reservation due to bad weather at my place. Can you help me with that?
user
Sure, give me a moment.
assistant
Sure.
user
Thanks for your time, we did not found any reservation by this name.
assistant
It's ok, thank you for your response.
user
Thanks for approaching us.
assistant