Hi.
user
Hello, How Can I help you today?
assistant
I would like to change my existing reservation, Can you help me with that?
user
Sure, May I know your name please?
assistant
My name is Virginia Phillips.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation with your name.
assistant
Ok, Thanks for your information.
user
Have a Great day.
assistant
Thank you.
user