Hello, James Lewis here.
user
Hello. How can I aid you today?
assistant
I need to cancel my reservation as my mom booked flight on some other dates.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No worries, thank you for your time.
user
Thank you for approaching us.
assistant