Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am happy to help you. Please help me with your good name to proceed further.
assistant
I am Emma Baker.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant