Hello.
user
Hello. What can I do for you today?
assistant
I want to cancel my ticket due to snowstorm in my place.
user
Sure, may I know your good name please?
assistant
Linda Thompson here.
user
Ok, please wait.
assistant
Sure.
user
There is no recent reservation found on your name in our records. Thank you for reaching us.
assistant
No problem, thank you.
user