Hello.
user
Hello, how can I provide assistance to you?
assistant
Can you please change my recent reservation that I made earlier to go for holiday trip?
user
Sure, I will help you in changing your reservation.
assistant
Thank you.
user
I need your name to change the reservation, please mention here.
assistant
I am Edward Brown.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your precious time.
assistant
Ok.
user
There is no active reservation found on your name in the airline database.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant