Hi.
user
Hello. How may I help you today?
assistant
I want to cancel my flight reservation due to some health issue. Please help me.
user
Sure, I am here to help you with that.
assistant
Reservation was done in the name of Joseph Carter.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant