Hi.
user
Hello, how can I amend you?
assistant
Please cancel my recent reservation due to sudden demise of my uncle.
user
Sure, can I have your name to check the current status of your reservation?
assistant
Reservation was done by the name Mary Baker.
user
Ok, give me a moment.
assistant
Sure.
user
I regret Mary Baker, there was no reservation on your name.
assistant
That's fine, thanks for the information.
user
Thank you for reaching us.
assistant