Hi.
user
Hello.
assistant
My name is Joseph Garcia.
user
How can I help you?
assistant
I would like to cancel my recent reservation due to heavy rainfall in my location.
user
Just a moment please.
assistant
Sure, I will wait.
user
I am sorry no reservation found on your name?
assistant
That's fine, not an issue.
user
Thank you.
assistant
Thank you for reaching us.
user