Hi.
user
Hello. How can I assist you at this moment?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Robert Parker here.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant