Hello.
user
Hello.
assistant
Can you please help me cancelling my reservation?
user
May I know your good name please?
assistant
I am Ruth Robinson.
user
Ok. Ruth Robinson, wait for a while.
assistant
Sure.
user
Thank you for your time. We found that there was no reservation with your name.
assistant
Ok, thanks for the information.
user
Thank you for contacting us.
assistant