Hi.
user
Hello. How may I support you today?
assistant
I planned to go my home town as a holiday vacation, But now it is got postpone. Can you do the changes in exist reservation?
user
Sure, may I know your good name?
assistant
Paul Garcia.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name. Thank you for choosing us.
assistant
No problem, Thanks for the information.
user