Hello, I am Joshua Carter.
user
Hello, how can I assist you?
assistant
Can you help me to amend my reservation which I did recently?
user
I will help you with that, please wait a moment.
assistant
Ok, thank you for assisting.
user
Sorry, there are no reservation been found on your name.
assistant
That's ok, not a problem. Thank you for your help in giving the information.
user
Thank you for connecting with our agency.
assistant