Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Angela Parker.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Angela Parker, there is no active reservation found under your name to do cancellation.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant