Hi.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, please provide me the name to check for the reservation status.
assistant
Sure, myself Richard Lewis.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Here, I have found your reservation and I have cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant