Hello.
user
Hello, how may I help you?
assistant
I need your help to cancel my recent reservation. Can you please help me with the cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Joshua Brown.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, no problem. Thank you for checking.
user
Thanks for reaching us.
assistant