Hi.
user
Hello, what kind of service you are expecting from us?
assistant
I am Jessica Allen. Please help me with cancelling my reservation.
user
Sure, I am gleeful to help you. Please hold on a minute, I will check the reservation list and revert to you.
assistant
Ok.
user
Sorry, we did not find any active reservation on your name to cancel.
assistant
Fine, thanks.
user
Thank you for reaching us.
assistant