Hello.
user
Hello, how can I help you today?
assistant
Due to sudden change in my trip, I would like to change my reservation. Myself Ronald Gonzalez.
user
Ok, sure, I can help in that changing. Please wait a moment.
assistant
Thank you.
user
Thank you for waiting. Sorry to say, that there is no booking done on your requested details.
assistant
That's ok.
user
Thanks for your approach Ronald.
assistant
Thank you for your information.
user