Hi.
user
Hello. How may I assist you at this moment?
assistant
I am Brenda Jones. Can you please help me with cancelling my recent reservation?
user
Sure, I am happy to help you with the ticket cancellation.
assistant
Ok.
user
Ok, please wait a moment. I will check your ticket status and get back to you.
assistant
Ok.
user
Sorry to inform you that, I have not found any active reservation with your name to cancel the ticket.
assistant
No problem, thanks for the help.
user
You are most welcome. Thank you for choosing us.
assistant