Hi.
user
Hello. How may I help you?
assistant
I just want to cancel my recently done reservation, because of postpone of examination.
user
Please give me a minute.
assistant
Sure.
user
May I know your name?
assistant
Myself Cynthia Johnson here.
user
Sorry, there is no reservation found under your name.
assistant
It's ok.
user
Thank you for reaching us.
assistant
You are welcome.
user