Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Charles Clark.
user
Thanks for waiting Charles. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
Ok, not a problem. Thank you for information.
user
Thanks for contacting us.
assistant