Hello.
user
Hello, how may I aid you?
assistant
My plan to attend a function got postponed, will you help me to change my existing reservation?
user
Sure, may I know your name?
assistant
My name is Pamela Harris.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant