Hello.
user
Hello.
assistant
Elizabeth Parker here.
user
Parker, how may I render you?
assistant
Due to some issues, I would like to change my existing reservation. Please help me out.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant