Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency meeting, I need to cancel my reservation. Can you please cancel my reservation?
user
Sure, may I know your name?
assistant
My name is Gary Hill.
user
OK, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant