Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, may I know your name?
assistant
Anthony Martinez here.
user
Give me a minute for checking.
assistant
Ok.
user
Sorry, there is no active reservation found under your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant