Hello.
user
Hello, how may I support you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name?
assistant
My name is Kathleen Thomas.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant