Hi.
user
Hello, how can I help you?
assistant
I am Christopher Martinez, want to cancel my recent reservation due to sudden changes in weather condition. Can you please help me in that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Unfortunately, no reservation found with your name.
assistant
It's ok, thank you for your kind information.
user
Thanks for choosing us.
assistant