Hi.
user
Hello, how may I aid you at this moment?
assistant
I want to change my existing reservation, Can you help me out?
user
Sure, I will help you. Please wait for a moment. Before that, may I know on which name ticket has been booked?
assistant
My name is Rebecca Young.
user
Sorry, there is no reservation existing on your given name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant