Hello, I'm Donald Baker.
user
Hello Donald. How may I help you today?
assistant
On new year my friend had meet with an minor accident, so I would like to meet him in hospital urgently, so could you please cancel my recent reservation?
user
That's really sad. Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute to check is there any reservation with your name.
assistant
Ok sure, take your time.
user
There is no previous reservation done on your name, so, there is no ticket found to cancel it.
assistant
That's ok, may be one of my friend would be cancelled that ticket.
user
Ok fine.
assistant
Anyways, thank you for the information given.
user
Thanks for contacting us. Have a great day.
assistant