Hello.
user
Hello.
assistant
I am Carol Thompson.
user
How may I help you?
assistant
I am planning to change my recent reservation to some other dates, can you please assist me?
user
Yes, I can assist you.
assistant
Ok, thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, not a problem thank you.
user
Thank you for contacting us.
assistant