Hello.
user
Hello, how may I help you today?
assistant
I am Joseph Brown. I need to cancel my recent reservation, as my exam scheduled got cancelled. Please help me in cancelling?
user
Ok, please wait a couple of minutes.
assistant
Ok.
user
Thanks for waiting, no reservation was found on your name in the database.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your help.
user