Hello.
user
Hello. How can I help you?
assistant
Matthew Williams here, I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I will help you for your cancellation.
assistant
Ok.
user
Wait a moment, I will move to cancel.
assistant
Sure.
user
Yes Williams, there is one reservation found under your name. Shall I proceed to cancel?
assistant
Yes, please cancel it.
user
Successfully, your past reservation has been cancelled.
assistant
Ok, thanks a lot for helping me.
user
Thank you for choosing us.
assistant
You are welcome.
user