Hi.
user
Hello.
assistant
I am Stephen Lopez.
user
How may I assist you at this moment?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me in that?
user
Sure, I am glad to help you out.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for reaching us.
assistant