Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, can I know your name please?
assistant
My name is Kevin Lee.
user
Thank you, can you please wait for a while I will get back to you.
assistant
OK.
user
Thanks for waiting may I know your flight details please?
assistant
Sure,I need to travel from NC - CLT to NY - JFK.
user
Could you tell us the new dates please?
assistant
My travelling dates are June 27 and return on June 29 and price limit is 200 with one connection limit.
user
Thank you for your information, we found a flight with your needs. The details are as follows, flight number is 1002 with UA airlines, and price of 100 with one connection.
assistant
OK, you can proceed now.
user
OK, thank you. Your ticket has been confirmed.
assistant
Thanks for changing my ticket.
user