Hello.
user
Hello, how can I guide you for today?
assistant
Janet Thomas here. Due to sudden change in planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Please give me a minute, I will check the status of your recent reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant
Welcome.
user