Hello.
user
Hello.
assistant
I am Helen Parker.
user
How may I assist you?
assistant
I would like to cancel my reservation as I am having Semester exams, can you please help me out?
user
Ok, please wait for a moment.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a nice day.
assistant