Hello.
user
Hello. How may I assist you for today?
assistant
I am Richard King. Due to bad weather condition in my city, I would like to change my reservation. Can you help me?
user
Yes, I can help you with that.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name in our database.
assistant
It's ok, no issues. Anyway, thank you for your help.
user
Thank you for consulting us. Feel free to reach us anytime.
assistant