Hello.
user
Hello. How can I assist you now?
assistant
Can you help me in cancellation of my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
I am Laura Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Laura Thomas, no reservation has found under your name to cancel.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for your time.
assistant