Hello,. I am Amanda Lewis.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to heavy tornado at my destination point. Can you help me with this?
user
Ok. I will help you.
assistant
Ok.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, not an issue. Thanks for your kind help.
user
Thank you for approaching us.
assistant