Hello.
user
Hello. How can I help you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
My reservation was done under the name Debra Moore.
user
Wait a moment please. Debra Moore, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant