Hello.
user
Hello, how can I assist you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, I am Emma Moore.
user
Please wait for a moment. I will check and get back to you.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok. Thank you for your help.
user
Thank you for opting us.
assistant