Hello.
user
Hello.
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, may I know your name?
assistant
Sure, myself Elizabeth Phillips.
user
Please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry Phillips, no reservation is found by your name.
assistant
Oh! It might be cancelled already.
user
Thank you for choosing us.
assistant
Anyway, thank you for your time.
user