Hi.
user
Hello. How can I assist you at this moment?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. Can I have your name please for checking your reservation status?
assistant
Myself Virginia Young.
user
Ok, please be hold on for a moment to check your reservation status.
assistant
Ok.
user
Sorry Virginia Young, no reservation has found under your name to change.
assistant
No problem, thanks for checking.
user
My pleasure. Thank you for choosing us, have a great day.
assistant