Hi. I am Nancy Hernandez.
user
Hello, how may I aid you?
assistant
My exams got postponed, can you please cancel my reservation?
user
Please wait a moment I will check the reservation status and get back to you.
assistant
Ok.
user
Thanks for waiting, there is no reservation done earlier on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant