Hello.
user
Hello, how may I aid you?
assistant
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your name please?
assistant
Yes, I am Angela Nelson.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant