Hello.
user
Hello, how can I assist you?
assistant
Dennis Jackson here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us, have a nice day.
assistant