Hello, I am Sarah Jackson.
user
Hello Sarah, how can I aid you today?
assistant
Can you aid me in amending my existing reservation?
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Take your time.
user
Sorry Sarah, no active reservation found under your name in our database.
assistant
No issues. Thank you for checking.
user
It's my pleasure, have a nice day.
assistant
You are welcome.
user