Hello.
user
Hello.
assistant
I am Shirley Clark.
user
How may I help you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you. Please wait a moment.
assistant
Thank you. Sure, I will wait.
user
Clark, no reservation has been found on your name in our database.
assistant
That's fine. Thank you for your service.
user
Thank you for reaching us.
assistant