Hi.
user
Hello. How may I aid you today?
assistant
I am Edward Davis. Can you help me in cancelling my recent reservation, as my football match got postponed?
user
Sure, please wait a moment.
assistant
Ok.
user
I have successfully cancelled you reservation.
assistant
Thank you for understanding and cancelling my reservation.
user
Your refund will be back with in two working days. Thank you for choosing our service.
assistant
Thank you.
user