Hello, I am Benjamin Jones.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
We have found a reservation on your name. Kindly mention your new journey locations to alter your reservation?
assistant
Sure, my journey points are PHX to MSP.
user
Sure, may I know your journey dates?
assistant
I need to fly on Apr 19 and Apr 21.
user
Do you have any specifications to be met?
assistant
I need a flight with single connection. And I am looking for departure at evening.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, unfortunately we have couple of connections. Shall I proceed?
assistant
No, do not proceed.
user
Ok.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant