Hello.
user
Hello.
assistant
I am Janet Collins.
user
How may I guide you today?
assistant
I need your assistance in altering my existing reservation to Orlando, as I have postponed my trip to some other date. Will you help me with this?
user
Janet Collins, I will help you with that.
assistant
Thank you for your considering my request.
user
Please wait for a while, I will get back to you.
assistant
Sure, I will wait for your response.
user
 Janet Collins, I am sorry to say that there is no reservation found under your name.
assistant
Oh! May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for choosing our agency, have a great day.
assistant