Hello,I am Sharon Lopez.
user
Hello, what kind of service are you expecting from us?
assistant
Can you please change my existing reservation as the conference which I want to attend got postponed?
user
Sure, wait for a second. I will check in the reservation list and revert to you.
assistant
Sure.
user
Sorry to inform you Sharon Lopez, there is no reservation found with your name in our reservation list.
assistant
It's ok, not an issue. Thank you for your information.
user
Thanks for your approach.
assistant