Hello.
user
Hello.
assistant
I am Donald Moore.
user
How may I assist you at this moment Moore?
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Sure, I am glad to help you with that.
assistant
Can you please cancel my ticket? Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, I will wait.
user
We regret to inform you that there is no reservation in our database on your name.
assistant
That's fine. Thank you for your service.
user
Thank you for reaching to our services, hope you have a great day.
assistant