Hi.
user
Hello. How can I assist you at this moment?
assistant
I would like to change my existing reservation due to some problem, can you please help me in this intent?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please for checking your reservation status?
assistant
Sure, my name is James Gonzalez.
user
Ok, please wait a moment and I will check your reservation status.
assistant
Sure, take your time.
user
Sorry James Gonzalez, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you for your appreciable service.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user