Hi.
user
Hello. How may I help you now?
assistant
Owing to an emergency my friends cancelled the adventure trip.
user
Ok.
assistant
So, I would like to cancel my ticket. Can you help me in this?
user
Sure, I will help you.
assistant
Thank you.
user
Your good name please?
assistant
I am Amanda Hill.
user
Please, wait a minute, I will search a reservation on your name.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you for the quick response.
user
Thank you for reaching us, have a great day.
assistant