Hello, I am Carolyn Wright.
user
Hello, how can I assist you now?
assistant
Due to my health problem I wan to cancel my reservation, can you please help me that?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
There is a reservation found on your name, shall I proceed for cancellation?
assistant
Yes, you can.
user
Your ticket has been cancelled.
assistant
Thanks for your help.
user
Thanks for opting us and have a nice day.
assistant