Hello.
user
Hello, how may I support you at present?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
Can you please mention your name to check with your previous reservation?
assistant
My name is Dorothy Brown.
user
Ok, Please wait for a moment.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant