Hello.
user
Hello, how may I provide assistance to you?
assistant
Due to bad weather, I want to change my reservation. Can you help me?
user
Sure, we are here to help you. Can you please provide your name to check your reservation status?
assistant
Brian Walker here.
user
Ok, please wait for a while, let me check your reservation status and revert to you.
assistant
Ok.
user
Thank you for waiting. Sorry there is no reservation found with your name to change your reservation.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us, have a good day.
assistant