Hello.
user
Hello, how can I help you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation.Can you please help me in that?
user
Sure, may I know your name?
assistant
Joseph Perez here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, no worries. Thanks for your informtion.
user
Thank you for opting us.
assistant