Hello.
user
Hello. How can I help you today?
assistant
I am Brian Smith. I want to cancel my reservation which was booked to Houston, can you please help me?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel you reservation.
assistant
Ok, thanks for informing me.
user
Thank you for reaching us.
assistant