Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me to cancel my reservation?
user
Sure, may I know your name?
assistant
I am Carolyn Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
Unfortunately, no reservation found with your name.
assistant
Ok, Not a problem at all.
user
Thanks for reaching us, have a good day.
assistant
Thanks for being my helping hand.
user