Hello.
user
Hello.
assistant
I am Kenneth Williams.
user
How may I aid you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Williams, we couldn't find any reservation on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant