Hello.
user
Hello, how may I assist you?
assistant
Myself Jeffrey Brown, I want to cancel my reservation due to my house got outburst.
user
Please wait for a while , I will revert you back with the status of your reservation.
assistant
Ok, sure take your time.
user
Thanks for your time, there is no reservation found on your name to cancel it.
assistant
It's ok fine, anyway thank you for the information.
user
Welcome, thanks for choosing us.
assistant