Hi,.
user
Hello. How may I support you today?
assistant
I have planned to visit Dallas due to heavy snowfall, I want to cancel my recent reservation. Can you help me out in cancellation of my ticket?
user
Sure, may I know your good name please?
assistant
My name is Pamela Anderson.
user
Please wait for couple of minutes.
assistant
Sure.
user
There is no recent reservation found on your good name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant