Hello.
user
Hello, how can I help you?
assistant
I am Mark Turner.
user
Ok.
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am glad to help you. Please hold on.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user