Hi.
user
Hello. How can I aid you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know the name to check for the status?
assistant
I am Gary Walker.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant