Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to change my planning trip dates due to any emergency in my home, can you please change my recent booking?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have the name on which you reserved earlier?
assistant
Yes, I am Raymond Jones.
user
Ok, please wait a moment and I will check for existence of reservation.
assistant
Sure.
user
Sorry Raymond, no reservation has found under your name.
assistant
It's alright, no issues with that one.
user
Thank you for choosing us.
assistant
Welcome.
user