Hi.
user
Hello, how may I render you?
assistant
Can you please change my reservation as the music festival which I want to attend got postponed?
user
Sure. May I know your good name?
assistant
I am Pamela White.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is a no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you.
assistant