Hello.
user
Hello.
assistant
My name is Stephen Turner.
user
How can I help you today?
assistant
I need to cancel my reservation, as I need to stay back in own city due to my house has collapsed by floods. Can you please help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry to tell that there is no reservation on your name.
assistant
It's ok.
user
Thank you for approaching us.
assistant
Thank you for checking. Welcome.
user