Hello.
user
Hello.
assistant
I am Samuel Jackson.
user
How may I help you?
assistant
 I need to cancel my reservation due to my planned event got postponed so please help me with that.
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
No reservation found on your name.
assistant
No issue, thank you.
user
Sorry for inconvenience. Thank you for choosing us, have a nice day.
assistant