Hello.
user
Hello.
assistant
Is this Global flight ticket booking agency?
user
Yes, you are at right place. How can I assist you at this moment?
assistant
Please see if there is any possibility to cancel my ticket, as I will be not able to catch my flight on the date which my ticket has been booked, I am going to another place on that day. Can you please help me?
user
Sure, I will try with that.
assistant
Thanks.
user
May I now your good name for checking the reservation status?
assistant
Sure, my name is Justin Walker.
user
Ok, please be hold on for a minute, I will check for reservation status.
assistant
Ok.
user
Thank you for waiting. Sorry Justin, I did not came across your name in the reservation list to cancel it.
assistant
It's alright, no problem, I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
May be that reason. Any thing else do you want to know from us?
assistant
No thanks.
user
Welcome. Thank you for choosing us. Have a good day.
assistant