Hello.
user
Hello. How can I assist you?
assistant
I want to change me existing reservation as I am super busy for next few weeks, can you please help?
user
I will help you with that, can I know your name please?
assistant
My name is Joshua Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry for the inconvenience, I did not find any active reservation on your name to alter.
assistant
Oh my bad, I have already done it. Thank you for your time.
user
Thank you for choosing us.
assistant