Hello. Myself Laura Wright.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me?
user
Sure, I will help you, please give me a moment.
assistant
Ok, take your time.
user
No reservation found on your name to do modifications, sorry for inconvenience.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant
Welcome.
user