Hi, I am Rachel Hall.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation due to some health problem, I unable to attend an a conference. Could you please help me in doing that?
user
Sure, I am happy to help you for that. Please wait for a while, I will check whether your reservation existed or not.
assistant
Sure.
user
Thans for waiting, we have not found any reservation on your gven name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant