Hello.
user
Hello, how can I help you?
assistant
My interview has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you. Can you please let me know your name to check with the reservation status in our database?
assistant
Kenneth Scott here.
user
Thank you for sharing your name. Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting, Kenneth Scott. Sorry, there is no active reservation found under your name to change.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant