Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Samuel Thomas.
user
Wait a minute.
assistant
Sure, take your time.
user
We could not find any reservation on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant