Hello.
user
Hello.
assistant
Myself Ruth Hernandez.
user
How may I help you today?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation, will you help me with that?
user
Sure, please wait a moment.
assistant
Thank you for accepting my request.
user
Sorry Ruth, there are no active reservation on your details.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing our service.
assistant