Hi.
user
Hello, how can I assist you today?
assistant
As my schedule to meet manager got postponed, I want to change my reservation. Can you please help me?
user
Sure, I will help you with that. To proceed further, May I know the name?
assistant
I am Richard Lee.
user
OK, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for the information.
user
Thank you for opting us, Have a great day!.
assistant