Hi.
user
Hello. How may I serve you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Sure, my name is Nicole Moore.
user
Ok, please wait a moment I'll check the reservation status.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant