Hi.
user
Hello. How may I be of your service?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Could you please share your name to check the reservation list?
assistant
Sure, my name is Ronald Smith.
user
Thank you for providing your name, please wait a moment.
assistant
Sure, I will wait.
user
Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for approaching us.
assistant