Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I am oblige to help you.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
May I know your name for checking?
assistant
Yes, I am Carol Baker.
user
I have checked, there is no reservation found for the user name that you have provided us for checking.
assistant
Oh! that's fine, no problem. Thank you for your information.
user
You are most welcome and thank you for reaching us.
assistant