Hi.
user
Hello.
assistant
I am Carol Turner.
user
How may I assist you for today?
assistant
As my interview is postponed, I want to change my reservation. Can you help me?
user
Yes, I will check for your previous reservation.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issue, thank you for checking.
user
Thank you for consulting us.
assistant