Hello.
user
Hello, how can I serve you?
assistant
I am Ronald Baker. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation.
user
Ok.
assistant
Can you please assist me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you so much.
user
Thank you for availing us.
assistant