Hello.
user
Hello, how can I assist you for today?
assistant
I am Anthony Young. I want to cancel my recent reservation, due to ill health. Can you please help me?
user
I am glad to help you about that Anthony Young.
assistant
Thank you.
user
Sorry to say this Anthony Young, there is no active reservation with your name to cancel the reservation.
assistant
No problem, thank you for checking.
user
You are welcome, thank you for choosing our service.
assistant