Hi.
user
Hello.
assistant
I am Charles Edwards.
user
How may I be of your help?
assistant
I want to change my existing reservation, due to health issue. Can you help me in my changing reservation?
user
Sure, I'll try to help you with this.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thank you for your kind information.
user