Hello.
user
Hello, how may I serve you?
assistant
I am Catherine Mitchell. I want to cancel my reservation, can you help me to cancel my reservation?
user
Sure, let me go through the reservation list and revert you.
assistant
Okay.
user
Thanks for waiting, there is no reservation found by the name you mentioned above.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us.
assistant