Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Myself Donna Robinson.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us, have a great day.
assistant