Hello,.
user
Hello, how may I guide you today?
assistant
Owing an emergency, I want to cancel my recent reservation.
user
May I know your good name?
assistant
I am Stephen Thompson.
user
Please standby.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not an issue.
user
Thank you for making us to support you.
assistant
Thanks for your response.
user