Hello.
user
Hello.
assistant
I am Pamela Hill.
user
Hill, how may I render you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, please give me a moment to check your ticket status. I found your reservation and cancelled it.
assistant
Thank you. I will wait for your response. Oh! It may not be booked properly due to server issues.
user
Thank you for contacting us.
assistant
Anyway, thank you for your time.
user