Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Frank Hall.
user
Frank Hall, there is no reservation on your name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for choosing us.
assistant