Hello.
user
Hello. How can I aid you?
assistant
Myself Benjamin Mitchell, can you help me to cancel my reservation which I did by mistake?
user
Sure, I will help you with that.
assistant
Ok, I am happy that you will help me.
user
Benjamin Mitchell, we couldn't find any information under your name in our database.
assistant
That's ok, thank you for the help.
user
Thank you for reaching us.
assistant