Hello. I am Amy Moore.
user
Hello, how can I serve you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I am glad to help you.
assistant
Thanks for accepting my request.
user
Please be on hold.
assistant
Sure, I will wait for your response.
user
There is no active reservation found on your name in our database.
assistant
Ok, that's not a big problem. Thanks for your information.
user
Thank you for choosing us.
assistant