Hello.
user
Hello, how can I best serve you now?
assistant
I am Lisa Wright. I need to cancel my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, I can cancel your reservation right now.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
You can proceed with cancelling my reservation.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thanks for reaching us, we are hope to serve you again.
assistant