Hello, how may I aid you today?
user
Hello.
assistant
Hello. I am Raymond smith.
user
By what way, may I amend you now?
assistant
I would like to cancel my resent reservation, can you help me with it?
user
Ok. Please wait a minute. Thanks for your time. Sorry, we found that there was no reservation on your name.
assistant
Sure.
user
Thank you for opting us.
assistant