Hi.
user
Hello, how can I guide you today?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, may I know your name?
assistant
My name is Donald Campbell.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us.
assistant