Hello.
user
Hello, How can I aid you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, may I know your name?
assistant
Ruth Walker here.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you.
assistant