Hello.
user
Hello, may I know how best I can help you today?
assistant
Due to heavy rain cricket match was postponed, so I need to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute I will get back to you. May I know your name please?
assistant
Robert Thompson is my name.
user
Thank you for providing your name. Sorry to say no reservation found on your name.
assistant
No worries at all, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant