Hi.
user
Hello, how may I help you today?
assistant
I am Richard Evans. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant