Hi.
user
Hello, how may I assist you at this moment?
assistant
I want to cancel my recent reservation due to bad weather condition. Can you help me for this one?
user
Sure, we are here to help you. Can I know your name for checking purpose?
assistant
Sure, Larry Baker here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
No issues, thank you for the information,.
user
Thank you for choosing us.
assistant