Hello.
user
Hello.
assistant
I'm Laura Davis.
user
How may I help you today?
assistant
I would like to cancel my reservation due to emergency. Can you please help me with that?
user
Ok, let me check for your previous booking first.
assistant
Sure.
user
I am so sorry to tell you, there is no reservation found by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for consulting with us.
assistant
You are welcome.
user
Have a nice day.
assistant