Hello.
user
Hello. How can I aid you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
user
Sure, can I know your name for checking the reservation status?
assistant
Sure, my name is Katherine Harris.
user
Harris, there is no reservation available on your name.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome.
assistant