Hi.
user
Hello. How may I assist you today?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, may I know your name?
assistant
I am Jerry Hall.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations found on your name to change.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching our service.
assistant