Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am here to assist you. May I know your name?
assistant
Thank you. Jeffrey Taylor.
user
Thank you. Please wait for a while. I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
That's Fine. Thank you.
user
You are welcome and thank you for choosing us.
assistant