Hello.
user
Hello, how may I help you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your good name please?
assistant
Anthony Wright here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Anthony, there is no active reservation found on your name to change it.
assistant
No problem, thank you for the information.
user
You are welcome.
assistant