Hello.
user
Hello, how can I aid you today?
assistant
Anna Anderson here.
user
Nice meeting you Anna.
assistant
Due to my health issue, I am unable to travel. So, can you cancel my tickets?
user
Sorry Anna, there is no reservation found with your name in our records.
assistant
It's fine. I will check with another agency. Anyways, thank you for your help.
user
It's my pleasure to help you.
assistant