Hi.
user
Hello.
assistant
This is Anthony Smith.
user
How can I help you?
assistant
I want to change my recent reservation as my exams got postponed, can you please help me with that?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant