Hello.
user
Hello.
assistant
I am Richard Collins.
user
How can I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change your .
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Welcome.
assistant