Hello.
user
Hello. How may I assist you now?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Ok, please mention your name to check with your previous booking status.
assistant
Ok, take your own time.
user
Give me a moment to check with availability.
assistant
I am Laura Garcia.
user
Thank you for providing your name.
assistant
Ok.
user
There is no active reservation by your name. Sorry for the inconvenience.
assistant
That's ok. Anyways, thank you for your help.
user
Have a nice day.
assistant