Hi,.
user
Hello, how may I support you?
assistant
I made a reservation earlier to go for a holiday trip with my friends, but due to some financial problems I want to change my existing reservation. Can you help me with this?
user
Sure, we are pleasure to help you. May I know your name please?
assistant
My name is Kevin White.
user
Please wait for a while, let me check and back to you.
assistant
Ok.
user
We are sorry to inform, there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you.
assistant