Hello.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation, as my grand father's health is not good. Can you please help me in cancelling my recent reservation?
user
Sure, May I know your name?
assistant
Thank you for the quick response. Myself Jeffrey Parker.
user
Ok, please wait a minute.
assistant
Ok, sure. I will wait for your quick response.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant