Hi.
user
Hello.
assistant
I am Brian Lewis.
user
How can I help you?
assistant
Can you change my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
user
Sure, just a moment please.
assistant
Ok.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant