Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
user
Sure, may I know your name?
assistant
Timothy Moore here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant