Hello, I am Jeffrey Johnson.
user
Hello, how may I aid you today?
assistant
Due to earthquake disaster happened in the place where I wanted to visit, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, we are happy to help you. Please wait for a while, I will check the reservation on your name and revert you.
assistant
Ok.
user
I have checked all the reservation list but I can not find your name in the list.
assistant
Ok, not a problem. Thanks for your information.
user
Thanks for reaching us.
assistant