Hello. Betty Edwards here.
user
Hello, Please inform me, How may I serve you the day?
assistant
I want to cancel my recent reservation, can you please help me with it?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Sorry to specify that, there is no active reservation found on your name.
assistant
Ok, thank you for your quick response.
user
Thanks for approaching us, have a nice day.
assistant