Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please help me.
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
Sure, I am Jason Phillips.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No issues, thank you.
user
Thank you for reaching us, we hope see you again.
assistant