Hi, my name is Kathleen Moore.
user
Hello. How can I be at your service?
assistant
Due to the sudden change in climate, my appointment with doctor has been cancelled. So I had a request to you to cancel my existing reservation?
user
Sure. Please wait a while.
assistant
Sure.
user
We found that there was no reservation on your name.
assistant
Ok, no issues.
user
Thank you for your time.
assistant
I appreciate your service.
user