Hi.
user
Hello. How can I help you now?
assistant
Williams Mitchell here. I want to cancel my reservation because of my grandmother's health, can you help me?
user
Sure, I will help you with that.
assistant
Thanks.
user
Sorry Williams, there is no reservation found on your name.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for approaching us, have a nice day.
assistant
You are most welcome.
user