Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation as it seems difficult for me to go on this trip. Could you please help?
user
Sure, may I know your name please?
assistant
Sure, it's Samuel Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
We found a reservation with your name, shall I cancel it?
assistant
Yes, please go ahead and cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thanks for your help.
user
Thank you for opting us.
assistant