Hello.
user
Hello, how may I oblige you today?
assistant
Can you please help me with cancelling my ticket? My doctor suggested me to avoid travelling because of my back pain.
user
Sure, may I know your good name?
assistant
Sure, myself Kimberly Wright.
user
Ok, please wait for a minute.
assistant
Ok, I will be waiting.
user
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Please proceed with cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your humble assistance.
user
Thank you for opting us.
assistant