Hello,.
user
Hello, how can I assist you today?
assistant
Can you please change my existing reservation on the name of Ruth Lee?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry Ruth Lee, no reservation found on your name in our reservation list.
assistant
That's ok, not an issue.
user
Thank you for approaching us, have a nice day.
assistant
Thanks for your quick response.
user