Hello.
user
Hello. How can I help you?
assistant
I need to change my reservation because my program has been changed to an other day. can you please help me?
user
Sure, I will help you. Can I have your name to check for earlier reservation?
assistant
Ashley White here.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to change.
assistant
That's Ok, thanks for your response.
user
Thank you for approaching us.
assistant