Hello.
user
Hello.
assistant
I am Donald Moore.
user
What type of service you are expecting from us?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation on your name in our database.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for approaching us.
assistant