Hello.
user
Hello, how can I aid you?
assistant
Can you help me in changing my recent reservation?
user
I am here to help you with your concern. Sure, can you please let me know your name to check with the reservation status?
assistant
I am Karen Smith.
user
Thank you for sharing your name. Please allow me 2-3 minutes while I check for the status in our database.
assistant
Sure.
user
Thank you for waiting, Karen Smith. Sorry, there is no active reservation found under your name to change.
assistant
Its ok, thank you.
user
Thank you for reaching us. Have a great day!.
assistant