Hi.
user
Hello, how may I provide assistance for you?
assistant
My father is not feeling well, so he said me to cancel his reservation. Can you please help me to cancel his reservation?
user
Sure, could you please let me know the name on which the reservation has done?
assistant
His name is Michael Hernandez.
user
Ok, please wait a moment I will check the reservation details and get back to you.
assistant
Sure.
user
Sorry to say, we did not find any reservation on this name.
assistant
Not an issue, thank you for checking.
user
You are welcome, have a nice day.
assistant