Hello.
user
Hello.
assistant
I am Michelle Perez.
user
How may I help you today?
assistant
I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Yes, I can help you with that. Give me a moment.
assistant
Sure, take your own time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching us.
assistant