Hello, Samantha Turner here.
user
Hello, how can I help you today?
assistant
I heard that your agency gives quick service, I want to do some modifications in my previous reservation, can you please help me in modify the reservation?
user
Sure, wait a moment I will check it out whether your reservation existed or not.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
It's alright, no problem. I think the ticket is not reserve properly while I am booking.
user
Thank you for reaching us.
assistant
Thank you for the information.
user
Have a great day.
assistant