Hello.
user
Hello.
assistant
I am Eric Harris.
user
How can I assist you today?
assistant
I planned a trip to New York, because of financial issues, I want to cancel my reservation.
user
Sure, I will help you with that. Please wait a moment.
assistant
Ok.
user
Sorry Eric, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Most welcome. Thank you for choosing us, have a great day.
assistant