Hello.
user
Hello, how can I help you today?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?
user
Sure, we are you to help you. May I know your name?
assistant
My name is Carolyn Garcia.
user
Please wait a moment, I will check the reservation list and revert you.
assistant
Sure, I will wait.
user
Thanks for your time. Sorry there is no existing reservation found on your name.
assistant
That's not a problem.
user
Thanks for choosing us.
assistant
Thanks for your information.
user