Hello.
user
Hello.
assistant
I am Katherine Harris.
user
How can I aid you at this moment?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Katherine Harris, there is no active reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant