Hello.
user
Hello, Good Evening. How may I assist you?
assistant
Actually my software testing exam is postponed so that I want to change my existing reservation, can you help me?
user
Sure, I will help you. Please tell me your good name to check the existing reservation?
assistant
Sure, I am Emily Baker.
user
Ok Baker, please wait a while.
assistant
Sure.
user
Sorry Baker, there is no reservation under your name.
assistant
Ok, thank you for your quick response.
user
You are welcome. Thank you for reaching us. Have a nice day.
assistant