Hello.
user
Hello, how may I assist you?
assistant
As my shooting got rescheduled, can you help me to change my existing reservation?
user
Sure, may I know your good name, please?
assistant
Sure, my name is Edward Hall.
user
Thank you Edward, Unfortunately there is no reservation on your name.
assistant
That's ok, thank you.
user
Thanks for choosing us. Have a good day.
assistant