Hello.
user
Hello. How can I assist you?
assistant
My holiday trip was postponed due to heavy work in office, can you change my reservation?
user
Sure, let me know your name please.
assistant
My name is Kathleen White.
user
Just be on hold, I will revert you.
assistant
Ok.
user
Sorry, there is no reservation under your name.
assistant
No issue. Thank you for checking.
user
Thank you for contacting us.
assistant