Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure we are here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
My name is Edward Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant