Hello.
user
Hello, how may I help you?
assistant
I'm Joshua Lewis, can you help me in change my previous reservation dates?
user
Sure, please wait for a while, I will check your reservation status.
assistant
Sure, I will be online.
user
Thanks for waiting and we found a reservation on your name. Can I know your airport codes please?
assistant
My airport codes are from JFK to DTW.
user
Ok, let me know your new travelling dates please.
assistant
My new travelling dates are from 01/02 to 01/04. Please make sure, I want a direct flight.
user
Sorry to inform you, there is no direct flight available as per your requested dates.
assistant
That's fine. Thank you for helping me.
user
You are welcome.
assistant