Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I will help you. Can I have your name please to check your reservation status?
assistant
Jason Young here.
user
Please hold on a moment.
assistant
Ok.
user
Jason Young, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant