Hi.
user
Hello.
assistant
My name is Nicholas Taylor.
user
How may I assist you?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, I will help you with that. Please be on hold.
assistant
Ok fine.
user
Nicholas, there is no reservation found under your name.
assistant
That's ok. Thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant