Hello, I am Michel Hernandez.
user
Hello, how may I support you today?
assistant
Due to heavy rainfall my live concert was cancelled, so I want to cancel my recent reservation. Could you please help me with cancellation?
user
Sure, I will help you with cancellation. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, I found your reservation, shall I cancelled the reservation?
assistant
Yes, please proceed with cancellation.
user
Ok. Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us, we hope see you again.
assistant