Hi.
user
Hello. How can I assist you today?
assistant
Melissa Martinez here. I am sick, so can you help me with cancellation of my previous booking?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, I will be waiting for your response.
user
Melissa, I found your reservation and successfully cancelled your reservation.
assistant
Oh! That's fine. Thank you for cancelling my booking.
user
You are welcome. Thank you for reaching us, have a great day.
assistant
You are most welcome.
user