Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Gregory Perez. I need to cancel my reservation because I am not able to move from my location due to heavy snow in my location. Can you render me out?
user
Sure Perez., I am happy to help you with that.
assistant
Thank you.
user
Can you please reconfirm your name to check your reservation status?
assistant
Myself Gregory Perez.
user
Ok Perez, please wait for a moment to check your reservation status.
assistant
Sure, I will be waiting for your response.
user
Sorry Gregory Perez, no reservation has found under your name to cancel.
assistant
That's ok, not an issue. Thank you for your information regarding my reservation.
user
Thank you for choosing us, have a good day.
assistant