Hello.
user
Hello. How may I assist you?
assistant
My name is Sarah Brown, I want to change my reservation as my plan to visit Dallas for vacation is postponed. Can you change my reservation?
user
Yes, give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.
assistant