Hello. I am Eric Taylor.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to sudden health issue.
user
Sure, we are blissful to help you. please hold a moment, let me check your reservation with us.
assistant
Sure.
user
Thanks for your time, unfortunately no reservation found with provided name.
assistant
Ok, not an issue, thank you.
user
Thank you for reaching us, have a great day ahead.
assistant