Hello. William Allen on this end.
user
Hello, how may I assist you?
assistant
I would like to cancel my previous booking as I am sick, can you help me?
user
Sure, we are here to help you. Please wait a moment, I will check the reservation list.
assistant
Ok, please be quick with checking. I will be waiting for your response.
user
Sorry William Allen, there is no reservation on your name.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you.
assistant
Most welcome.
user