Hello.
user
Hello, how may I aid you?
assistant
Myself Edward White, I want to change my reservation to another day due to the trip I planned got cancelled so I want to replan on other day. Can you assist me?
user
Sure, I will help you in modifying the reservation. If I found any active reservation on your give name. Please wait a moment.
assistant
Ok, no issue. Thank you for assisting me.
user
Sorry Edward, there is no reservation on your name. Thank you for reaching us.
assistant