Hello.
user
Hello.
assistant
I'm Jack Robinson.
user
How may I assist you for the day?
assistant
I would like to cancel my reservation due to bad weather condition. Can you please help me with that?
user
Jack Robinson, I will help you with cancelling your ticket.
assistant
Thank you.
user
Please wait for a moment till I check with your previous reservation.
assistant
Sure, take your time.
user
So sorry to inform you, but there is no active reservation found by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for consulting with our services.
assistant
You are welcome.
user
Have a great day ahead.
assistant