Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name for the cancellation process?
assistant
I am Thomas White.
user
Thank you, please wait for a while.
assistant
Sure.
user
Your reservation found. Are you sure for this cancellation?
assistant
Yes, please cancel it. Yes, please cancel it.
user
Your reservation cancelled for our end successfully.
assistant
Thank you for your help.
user
Welcome, thank you for reaching us.
assistant