Hello.
user
Hello. How may I assist you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, I am here to help you with your concern. May I know your name please?
assistant
Myself Angela Martinez.
user
Please hold on a moment.
assistant
Sure, I will be waiting.
user
Angela Martinez, I have found your reservation. Can you please share your airport codes?
assistant
My new airport codes are from MCO to AUS.
user
May I know your planned travel dates please?
assistant
My travelling dates are July,25 and July,27.
user
Do you need a connecting flight or a direct flight?
assistant
I prefer one connecting flight.
user
Do you have any other specifications?
assistant
I need a business class flight ticket.
user
I found a business class in Southwest airlines with fare 400 and it has single connection. Can I book your ticket?
assistant
Please proceed with the reservation.
user
Ok, your booking is confirmed with flight number 1026.
assistant
Thank you for changing my reservation.
user
Thank you for reaching us.
assistant