Hi, I am Andrew Brown.
user
Hello, how can I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure got postponed. So I request you to change my existing reservation.
user
Please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your assistance.
user