Hello.
user
Hello. How can I aid you?
assistant
I have got a mail from my superior to attend an urgent meeting. I want to cancel my reservation.
user
Ok, may I know your name to cancel your reservation?
assistant
My name is Jerry White.
user
There is no reservation found on your name in our database, Jerry.
assistant
Its ok. Thank you for the information.
user
Thank you so much for choosing our service to help you.
assistant