Hello.
user
Hello, welcome to airline agency. How can I assist you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure. Let me know your good name to check your reservation.
assistant
Kenneth Thompson here.
user
Please wait for a while.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
No problem, Thank you.
user
Thank you for contacting us.
assistant