Hello.
user
Hello, how can I help you?
assistant
I am Ronald Hernandez. Can you help me in cancelling my flight ticket?
user
Sure, please wait a minute.
assistant
Sure.
user
We found a reservation with your name, shall I proceed with cancelling?
assistant
Sure, proceed with the cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you so much for your service.
user
Thank you for reaching us.
assistant