Hi,.
user
Hello, what can I do for you today?
assistant
I want to cancel my reservation, As my project submission date got postponed. Can you help me with that?
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Can I have your name to check the status?
assistant
Sure, Timothy Lopez is my name.
user
Ok, wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there was no reservation found based on your name.
assistant
That's ok, not a problem. Thanks for your quick response.
user
Thank you for choosing us.
assistant