Hello. I am Carol Davis.
user
Hello, How can I help you today?
assistant
As my schedule of attending an movie got cancelled, can you help me in cancelling my reservation?
user
Sure, I am eager to help you. Please be on hold.
assistant
Ok.
user
Thanks for waiting. There is no active reservation on your name, to cancel it.
assistant
No issues, Thank you for your information.
user
Thanks for reaching us.
assistant
Thank you for reaching us.
user