Hi. I am Edward Hall.
user
Hello, how may I help you?
assistant
I am a foodie and would like to visit one of the best hotel in Phoenix, but due to some personal problems I could not visit.So I would like to cancel my recent reservation. Could you please help me with cancellation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant