Hi.
user
Hello. How can I aid you?
assistant
I am Samantha Johnson. Please assist me to change an existing reservation as my plan to meet my old friend got postpone due to heavy rains.
user
Sure, We are here to help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant