Hello.
user
Hello. How can I assist you at this moment?
assistant
I wanted to cancel my reservation due to my planned programme got postponed. Can you help me is there any chance to cancel my reservation?
user
Sure, I will help you with that. May I know your good name for checking existing details?
assistant
I am Lisa Hernandez.
user
Please give me a moment.
assistant
Sure.
user
Ok Lisa, your ticket has found and cancelled successfully.
assistant
Thanks for helping me.
user
Thank you for reaching us. Please visit again.
assistant
Sure.
user