Hi.
user
Hello.
assistant
Jerry Wilson here.
user
Jerry, how can I assist you today?
assistant
Please change my previous reservation which I have done with my name.
user
Sure, please wait. Let me check for your reservation details.
assistant
Sure.
user
Wilson, I have not found any reservation by your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us and have a nice day.
assistant