Hello.
user
Hello.
assistant
I am Laura Harris.
user
How can I help you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Ok, I am here to help you. Please wait for a while.
assistant
Thank you. I will wait for your response.
user
Sorry Harris, no reservation has found under your name to cancel.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
It's my pleasure.
assistant