Hello.
user
Hello. How can I help you?
assistant
Actually, I need to amend my existing reservation which is done due to some issue, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Jessica Moore here.
user
Sorry to say that, there is no reservation found under your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
You are welcome.
assistant