Hello.
user
Hello.
assistant
Nicholas Green here.
user
How can I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please give me a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant