Hello.
user
Hello.
assistant
I am Kimberly Carter.
user
Carter, how can I aid you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my cancel my ticket?
user
Sure, I am gleeful to help you. Please hold on for a moment.
assistant
Sure.
user
Sorry Carter, I did not find any reservation under your name.
assistant
That's fine, thank you for your help.
user
Thank you for choosing us.
assistant