Hello.
user
Hello, how can I serve you today?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Sure, I will help you. May I know your name?
assistant
Sure, the ticket has been reserved on the name Jerry Wright.
user
Please give me a minute.
assistant
Sure, I will wait for your response.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for availing us.
assistant