Hi.
user
Hello, how may I assist you today?
assistant
I am Sharon Lopez. I would like to cancel my reservation as I have to prepare for my exams. Please help me.
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a minute, I will check the reservation list and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in our system data base.
assistant
Not an issue. Anyway, thank you for the information.
user
Thank you for availing us.
assistant