Hi.
user
Hello, what can I do for you?
assistant
Owing to an emergency I need to cancel my reservation. Can you help me with this?
user
Sure, let me know your good name please.
assistant
I made a reservation by this name Rebecca Thomas.
user
Ok, give me a minute.
assistant
Ok.
user
Unfortunately there is no reservation found according to your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for availing us.
assistant