Hello.
user
Hello. How can I help you today?
assistant
I am Angela Mitchell, can you help me in ticket cancellation?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Angela Mitchell.
assistant
That's fine, thank you.
user
You are welcome.
assistant