Hi.
user
Hello, how can I serve you now?
assistant
My seminar was postponed at Dallas & Fort Worth, so I want to change my existing reservation.
user
Ok, may I know your good name please?
assistant
Sure, I am James Williams.
user
Thanks for providing your name.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
Sorry there is no reservation found on your name.
assistant
Ok, thank you for your information.
user
Thanks for connecting with us. Wish you a great day.
assistant