Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me to change the trip dates in the existing reservation? Because I have postponed my trip due to some work.
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
My name is Joshua Green.
user
Ok, please wait for a while.
assistant
Ok, I can wait for your response.
user
Thank you for waiting, sorry we could not find any reservation on your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for choosing us.
assistant
You are welcome.
user