Hello. I am Frank Miller.
user
Hello, how may I serve you today?
assistant
Can you please cancel my ticket? Because I need to attend an emergency surgery at hospital.
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a while, I check for reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us, we hope see you again.
assistant