Hi.
user
Hello.
assistant
Dorothy King here.
user
Glad to meet you King. How can I assist you today?
assistant
Due to severe health issue, my doctor prescribed me not to do journeys. So please do cancel my recent booking.
user
Sure, I will help you with that. Please be hold on for a moment.
assistant
Sure.
user
Sorry King, no reservation found under your name to cancel.
assistant
That's ok, thank you for your service.
user
Most welcome. Thank you for choosing us, have a good day.
assistant