Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
May I know your name please?
assistant
Sure, My name is Ashley Taylor.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant