Hello.
user
Hello, how can I serve you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are perky to assist you. Please provide your good name to proceed further.
assistant
I am Sarah Wright.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant