Hi. I am Ronald Phillips.
user
Hello, how can I assist you?
assistant
I would like to change my existing reservation, due to rainfall my seminar has been postponed.
user
Ok.
assistant
Could you help me with reservation?
user
Sure. Wait a minute.
assistant
Sure.
user
Thanks for waiting, There is no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thanks for choosing us.
assistant