Hello, I am Carol Hill.
user
Hello, how may I aid you?
assistant
My college cultural fest has been preponed. I want to change my existing reservation. Can you please help me with it?
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Not a problem. Thanks for your information.
user
Thank you for contacting us, have a nice day.
assistant