Hello.
user
Hello, how may I assist you?
assistant
I have to change my reservation as I have to prepare for my exams, can you please help me?
user
Sure, may I know your name?
assistant
Joshua Brown.
user
Please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us.
assistant