Hi.
user
Hello, how may I provide assistance to you?
assistant
Can you help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Carolyn Rodriguez.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to change.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant