Hi.
user
Hello. May I know your good name please?
assistant
I am James Lewis.
user
How may I be of your help?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Sure, please wait a while.
assistant
Ok.
user
Unfortunately there is no reservation found according to your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for contacting us.
assistant