Hello.
user
Hello. How can I assist you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you help me to change it?
user
Sure, may I know your name to proceed further?
assistant
Sure, my name is Justin Allen.
user
Please wait I will revert you.
assistant
Sure.
user
Sorry, no reservation was found on your name.
assistant
Ok, thanks for your information.
user
 Thank you for availing us.
assistant