Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I want to change my existing reservation due sudden postpone of my my family trip dates. Can you help me in doing that?
user
Sure, may I know your good name please to track the details?
assistant
Sure, Kevin Clark here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for connecting us, have a nice day.
assistant