Hello.
user
Hello.
assistant
My name is Patricia Lopez.
user
How may I assist you Lopez?
assistant
I just need your help in changing my reservation details.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a moment to check your previous reservation status.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
It's ok. Thank you.
user
Thank you for reaching us, have a great day.
assistant