Hi.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
user
Sure, I am here to help you. Can you please mention your name?
assistant
Sure, Samantha Smith here.
user
Sorry, no reservation found with your name.
assistant
Ok, no worries at all.
user
Thank you for opting us.
assistant
Thank you for your information.
user