Hello.
user
Hello, how may I help you today?
assistant
Can you please assist me in cancelling my previous ticket? Because my planned trip is cancelled due to some financial issues.
user
Sure, I am here to help you with this intent.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
 My name is Patricia Hill.
user
Ok, please wait for a moment.
assistant
Ok, I will wait for your response. Take your time.
user
There is a reservation found under your name, do you want me to cancel it?
assistant
That's great, please proceed with ticket cancellation.
user
Ok, your ticket has been cancelled successfully.
assistant
Thanks a lot for assisting me in cancelling the flight ticket.
user
You are welcome always.
assistant