Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Edward Parker.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for approaching us.
assistant