Hello.
user
Hello. How may I help you out?
assistant
Virginia White here. I want to change my existing reservation due to heavy rains. Can you help me for this one?
user
Sure, I will help you in changing the reservation.
assistant
Thank you.
user
Happy to inform you that I have found the reservation. Can I know your travelling dates please?
assistant
My planned travel dates are 10/09 and 10/11.
user
May I know your airport codes too?
assistant
Sure, my conformed airport codes are AUS-EWR.
user
Do you have any specifications?
assistant
Yes, I want a flight with maximum connection of 1.
user
Can I know your preferences?
assistant
Make sure that, my return time in evening and departure time in morning only.
user
Do you have any other preferences?
assistant
No more, thank you.
user
Sorry, there are no flights found in our database.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant