Hello.
user
Hello.
assistant
I am Ashley Hall.
user
Hall, how may I assist you today?
assistant
I am planning to change my reservation, due to health problem. Can you please change my reservation?
user
Sure, I will help you with changing, please hold on for a moment.
assistant
Sure.
user
Hall, I did not find any reservation with your name in my database.
assistant
That's fine. Thank you.
user
You are welcome.
assistant