Hello.
user
Hello, how may I address you?
assistant
I need to cancel my reservation, can you please help me out?
user
Sure, please let me know the name on which your reservation was made formerly?
assistant
Myself Ruth Nelson.
user
Ok, please allow me a minute to check the reservation list and get back to you with an update.
assistant
Ok, I will be waiting.
user
Thanks for waiting, I have gone through the list twice but could not find any reservation active by the name Ruth Nelson in our data base.
assistant
That's ok, thank you for searching my details.
user
Thank you for consulting us. We hope to serve you better in future.
assistant