Hello,.
user
Hello. How may I guide you today?
assistant
Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Myself, Lisa Mitchell.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name in our database to cancel it.
assistant
Ok, no issues. Thank you for opting us.
user
Thank you for reaching us, have a great day.
assistant