Hello.
user
Hello. How can I help you?
assistant
I am Dorothy Collins. I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found by your name.
assistant
That's fine. Thank you for your service.
user
Have a nice day and take care.
assistant