Hello.
user
Hello, how may I help you?
assistant
Due to heavy rain fall my trip has been postponed.Can you please help me for changing the existing reservation?
user
Sure, I will help you in this intent.
assistant
Thank you.
user
May I know your name please for further process of changing your reservation?
assistant
My name is George White.
user
George, please wait for a mean while.
assistant
Sure.
user
Sorry George, there is no reservation found on your name to change your reservation as per your details.
assistant
Ok, no problem.
user
Are you expecting any other help from my side?
assistant
No, thank you for your information.
user
You are welcome always.
assistant