Hello.
user
Hello. How can I help you?
assistant
Nancy Davis here. My concert is cancelled because of heavy rainfall. Can you cancel my ticket?
user
Sure, Please wait for a while to check your reservation details.
assistant
Sure, take your time.
user
Sorry, there is no reservation found by your name.
assistant
It's fine. Anyway, thank you for searching.
user
Is there anything else I can help you with?
assistant
No, thanks.
user
Thank you and have a nice day.
assistant