Hello. My name is Samantha Miller.
user
Hello, how can I provide assistance to you?
assistant
Unfortunately, I met with an accident and I am not in a position to travel. Can you help me, To cancel my existing reservation?
user
Sure, please wait for a while.
assistant
OK.
user
Sorry there is no reservation found on your name.
assistant
Thank you, For your efforts and help.
user
Thank you for approcahing us, take care.
assistant