Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your good name?
assistant
Myself Catherine Taylor.
user
Please hold a moment.
assistant
Ok, sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, fine thanks for checking.
user
Thank you for availing with us.
assistant