Hello. please help me in making some changes in existing reservation, due to my busy schedule on my previously planned dates.
user
Hello, this is Easy Travel agency, how may I help you? Ok, wait for a moment.
assistant
Ok.
user
Can I know your good name, for checking your previous reservation details?
assistant
My name is Stephanie Smith.
user
Sorry, I did not found any reservation on your name to do modifications.
assistant
That's ok, no problem. Thank you for your information.
user
You are welcome, thank you for reaching our agency.
assistant
Welcome.
user