Hello.
user
Hello. How can I assist you?
assistant
Actually, I am trying to change my trip airport codes in the past ticket but due to some server issues, I am not getting the confirmation. Can you please help me in changing the ticket details?
user
Sure, can I know your name please?
assistant
Thank you. My name is Raymond Gonzalez.
user
Ok, wait a moment please.
assistant
Ok, I will wait for your reply. Take your time.
user
Sorry Raymond, there is no reservation found on your name.
assistant
Oh! It is sad to hear from your agency. Anyways, thank you for searching my ticket status.
user
Thank you for approaching us.
assistant
You are welcome.
user