Hello. I am Donna Turner.
user
Hello, how may I help you for the day?
assistant
Your agent misplaced my destination code, will you help me to change my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry we did not find any reservation with your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant