Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent booking due to office work, can you help me?
user
Sure, may I know your name for checking your reservation status?
assistant
Sure, I am Ashley Roberts.
user
Ok, let me check.
assistant
Sure.
user
Sorry Roberts, I have not found any reservation by your name.
assistant
It's alright, I think my father might cancelled it, thank you for your help.
user
Thank you for contacting us and have a nice day.
assistant
Welcome.
user