Hi.
user
Hello, how can I aid you today?
assistant
Mary Martin here.
user
Ok.
assistant
Because of heavy cyclone at my location, our higher authorities warned us not to travel in flights. Can you please help me in cancelling my ticket?
user
Sure, I will help you in cancelling the previous reservation.
assistant
Ok.
user
Sorry to inform that there is no reservation on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant