Hello,.
user
Hello, How can I aid you today?
assistant
Due to sudden demise of my grandfather, I want to cancel my recent reservation. Can you help me out in cancellation?
user
Ok. Sure, I can help you in cancellation.
assistant
I am Betty Gonzalez.
user
Ok. Please wait a while.
assistant
Sure.
user
Your ticket is not reserved with any of the flights. Thanks for choosing us.
assistant
Ok, not a problem. Thank you for assisting me,.
user
Have a nice day.
assistant