Hi.
user
Hello, How may I aid you?
assistant
Can you cancel my recent reservation as the event I intended to attend was cancelled?
user
Sure. Please tell your name. To check with cancellation.
assistant
I am Patricia Wright.
user
Thanks for providing your name. But to do cancel process, your name is not in the reservation list.
assistant
Ok, thank you for your response.
user
Thank you.
assistant