Hi.
user
Hello, how may I aid you?
assistant
Can you help me to cancel my reservation? Because I have some work on that dates.
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Samantha Hill.
user
Ok, please wait a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, I did not find any details regarding your reservation in my website.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your time.
user