Hello.
user
Hello, how can I help you now?
assistant
I am Brian Taylor. I need to change my existing reservation, as my exam scheduled has been postponed. Please help me in changing?
user
Sure, please wait.
assistant
Ok.
user
Thanks for waiting. I checked the reservation list but there was no reservation on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
Have a pleasant day.
assistant