Hello.
user
Hello, how may I assist you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your name for the changing process?
assistant
Myself Kenneth Jones.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
That's ok, thank you for the information.
user
Welcome, thank you for reaching us.
assistant