Hi.
user
Hello, how can I assist you?
assistant
 Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
I am here to help you with that. To check with the reservation status, can you please help me with your name?
assistant
Sure, Samuel Rodriguez here.
user
Thank you for sharing your name, Samuel Rodriguez. Please allow me few minutes while I check with the reservation status.
assistant
Sure.
user
Samuel Rodriguez, we regret to inform that there is no active reservation found under your name to cancel.
assistant
Ok, no issues, thank you.
user
Thank you for opting us.
assistant