Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me with that?
user
Ok, please mention your name to proceed further.
assistant
My name is Nancy Baker.
user
Please wait a moment I will check.
assistant
Sure.
user
Thank you for waiting, there is no reservation been found on your to cancel. Sorry for the inconveniences caused.
assistant
Thank you for the information.
user
Thank you for choosing our agency.
assistant