Hello. I am Kathleen Roberts.
user
Hello, how may I be your helping hand today?
assistant
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on, while I will check in reservation list and get back to you.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant