Hi, I am Michael Hernandez.
user
Hello, how can I aid you today?
assistant
I got a chance to give an audition for a movie at New York but it got postponed, can you help me in changing the reservation?
user
Ok, please wait a moment I will check and get back to you.
assistant
Ok.
user
Sorry to inform no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thanks for choosing us, have  a good day.
assistant