Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your good name?
assistant
Myself Patrick White.
user
Please wait.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for opting us.
assistant