Hello. I am Samantha Nelson.
user
Hello, how can I best amend you today?
assistant
I want to cancel my recent reservation as I meet an accident, help me in cancelling my reservation.
user
Sure, That is what I am here. Please for a moment.
assistant
Sure.
user
Sorry to notify that there is no active reservation found on your name.
assistant
Its ok, thank you.
user
Thanks for contacting us, have a great day.
assistant