Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, may I know your name?
assistant
Dorothy Moore here.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
No problem, Thanks for the information.
user
Thanks for reaching us.
assistant