Hello.
user
Hello. How can I assist you?
assistant
I would like to change my reservation which I have done long back with wrong destination code. Can you please help me about it?
user
Sure, I will help you with the change of reservation. May I know your previous reservation name?
assistant
Reservation is done on the name of Nancy Baker.
user
Nancy Baker, there is no reservation found on your name in our records.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing our agency.
assistant