Hi.
user
Hello, how can I aid you?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, we are glad to help you. Can I have your good name to proceed further?
assistant
Sure, my name is David Moore.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for availing us.
assistant