Hi.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, my plan trip to adventure has been postponed. So I request you to change my existing reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
Sorry, there is no flight reservation found on your given name.
assistant
Ok, no worries at all.
user
Can you please provide your good name please?
assistant
Thanks for your support. Anna Edwards here.
user
Thanks for choosing us.
assistant