Hello, my name is Edward Rodriguez.
user
Hello. How may I assist you?
assistant
I got a very bad news from my uncle, that one of my friend died in a car accident. Can you please help me to book a ticket from CLT to BOS?
user
Sad to hear that, may I know your travel dates, so I can check is there any flight available or not?
assistant
I want to depart on 02/06 and return from Boston on 02/08.
user
As per your request there is a flight available with Delta airlines, shall I proceed for booking?
assistant
Sure, please proceed with booking my ticket.
user
The ticket is booked on your name Edward Rodriguez, flight number is 1021.
assistant
Thank you so much.
user
You are welcome.
assistant