Hello.
user
Hello, how can I assist you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name to fetch your information from our database?
assistant
Thank you for considering my request. Myself Pamela Perez.
user
We regret to inform you that there is no reservation found on your name to change.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant