Hi.
user
Hello. How may I assist you today?
assistant
I want to change my reservation as my get together program got postponed. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I am Debra Turner.
user
Sorry Debra Turner, there are no flights reserved on your given name formerly.
assistant
That's Ok, thanks for your response.
user
Welcome, thank you for choosing us. Have a great day.
assistant