Hello.
user
Hello. How can I help you?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Ok, take your time. I am Amy Davis.
user
Sorry, I did not find any reservation by your name is our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant