Hello.
user
Hello, how may I assist you for the day?
assistant
I am Nicholas Gonzalez. Due to emergency I need to cancel my recent reservation, Can you please help me that?
user
Sure, it's our pleasure to help you. Can you please wait for a moment, I will check with your reservation and revert to you.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, there is no reservation found with your name.
assistant
Thanks for your information.
user
Thank you for reaching us. Have a nice day.
assistant