Hello, I am Gary Thompson.
user
Hello, how may I assist you now?
assistant
 I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name in our airline database.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant