Hello.
user
Hello, how can I help you?
assistant
Elizabeth Edwards here. I want to cancel my ticket as I am sick.
user
Sure, I am here to help you.
assistant
Ok.
user
Please give me a minute, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name in our database.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant