Hello.
user
Hello. How may I be of your service?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I'll help you in changing an existing reservation. Could you please let me know your name to check the reservation status?
assistant
Thank you for accepting my request. Donna Turner here.
user
Ok, please wait a moment.
assistant
Ok, I will wait for your response.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant