Hello.
user
Hello, how may I help you today?
assistant
I am Samuel Green, I need to cancel my reservation as my schedule got cancelled. Can you please help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you for considering my request.
user
Sorry Green, there is no reservation found as per your name to cancel it.
assistant
Not an issue, anyways thank you for the information.
user
You are welcome always.
assistant