Hello.
user
Hello.
assistant
I am Jonathan Evans.
user
How can I aid you at this moment?
assistant
Owing to emergency I want to change my existing reservation, can you help me with that?
user
Sure, I will help you in changing your reservation. Please give me a moment to check your reservation status.
assistant
Sure take your time.
user
Jonathan Evans, I couldn't find any active reservation under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for utilising our service.
assistant