Hello.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure. For checking your reservation status, may I know your name?
assistant
Sure, my name is Carol White.
user
White, I found your reservation. Shall I cancel it?
assistant
Yes, please proceed for cancelling.
user
Carol, I have cancelled your reservation successfully.
assistant
Thank you so much for your help.
user
Thank you so much for choosing us.
assistant