Hello.
user
Hello. What can I do for you?
assistant
I would like to cancel my reservation because of my health issue, can you help me?
user
Sure, just wait a while, I will check and inform you.
assistant
Sure.
user
For documentation purpose may I know your name.
assistant
Sure, myself Joshua Wilson.
user
There is no reservation found on your name, Wilson.
assistant
Ok, thanks for checking.
user
Do you want to know anything else.
assistant
No, thanks for helping me.
user
Thanks for contacting us. Have a nice day.
assistant