Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my flight ticket, can you assist me in that?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your good name please?
assistant
My name is Margaret Taylor.
user
Please wait for a moment.
assistant
Sure.
user
There is no reservation found as per your name in our database.
assistant
No problem. Thanks for your response.
user
You are welcome.Thank you for reaching us with a query.
assistant