Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, l will help you with that. May I know your good name?
assistant
Thank you. Richard Rodriguez here.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for availing us.
assistant