Hello.
user
Hello, how may I assist you now?
assistant
As I am a music director, I want to launch my new album in Detroit due to some issues my launched date has been postponed. Can you please help me with cancellation?
user
May I know your name to check with your previous booking status?
assistant
Sure, Please check my status on the name of Gregory Gonzalez.
user
Give me a moment to check with the availability.
assistant
Sure, I will wait for your response.
user
Gregory Gonzalez, I am very sorry to say but there is no flight reservation available by your name. Thank you for choosing our agency.
assistant
That's Ok, thanks for your assistance.
user
Have a nice day.
assistant