Hello.
user
Hello. How may I assist you?
assistant
I have booked a flight ticket to New York city to attend a meeting but due to some issues in the office, our manager decided to conduct the meeting in Phoenix. So, I need to change the travel airport codes. Can you please help me in changing the ticket details?
user
Ok, can you please tell me your name?
assistant
Thank you. My name is Sandra Baker.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, not a problem with that. I will contact some other agency to change the details. Anyways thank you for spending your time for me.
user
It's my pleasure.
assistant
You are welcome.
user