Hello.
user
Hello, how may I aid you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I will help you to change your flight ticket.
assistant
Thank you.
user
To check the reservation list we need to know your name, can you please share me your name?
assistant
Myself Samuel Moore.
user
Sorry, there is no active reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user