Hello.
user
Hello, how can I help you?
assistant
Due to change in my plans to visit Dallas, I would like to change my existing reservation.
user
Ok, may I know your name?
assistant
My name is Brandon Jackson.
user
Ok, please wait. Brandon Jackson, no reservation by your name.
assistant
Ok, not an issue.
user
Sorry for the inconvenience,.
assistant
Thank you for providing information.
user
Have a nice day.
assistant