Hi.
user
Hello. How may I be of your help?
assistant
Can you please me in cancelling my recent reservation?
user
Sure, we are here to help you. Can I know your name to check the reservation list?
assistant
Paul Adams here.
user
Thank you for giving your name, please wait a moment.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Not a problem, thank you.
user
Thank you for approaching us.
assistant