Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been postponed. So, I would like to cancel my reservation. Can you please help me with that?
user
Ok, can you please provide the name on which the reservation has been confirmed?
assistant
Sure, my name is Katherine Taylor.
user
Well, I found the reservation. Shall I proceed the process that you have requested?
assistant
Yes, please proceed with cancelling my reservation.
user
Your reservation is cancelled successfully.
assistant
I appreciate your help, thank you.
user
Thank you and have a nice day.
assistant