Hi.
user
Hello, how may I guide you?
assistant
I am Mark Wilson. I want to cancel my last reservation. Can you please help me out for canceling my reservation?
user
Sure, we will help you for cancellation.
assistant
Thank you.
user
Please wait for a while to check the status of your reservation.
assistant
OK.
user
We found a reservation on your name, can I proceed for cancellation?
assistant
Ya sure please cancel it.
user
Ok, your ticket has been cancelled.
assistant
Thank you so much.
user
Thank you for choosing us. Have a nice day.
assistant