Hi.
user
Hello, how best I serve you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, can you help me with that?
user
Sure, may I have you name please?
assistant
Reservation was made on the name Benjamin Miller.
user
Ok, please hold on a moment.
assistant
Ok.
user
Thanks for your time, no reservation was found on the name of Benjamin Miller in the database.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant