Hi. I am Gregory Brown.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me in cancellation of my reservation?
user
I am here to help you out. Please allow me a moment.
assistant
Thank you for considering my request.
user
Sorry Gregory Brown, there is no reservation on your name in our database.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant