Hi.
user
Hello,. How can I render you today?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Let me know your name for checking your reservation.
assistant
I am Margaret Hall.
user
Thanks for your name. Please, wait for a while I will  check the reservation and revert to you.
assistant
Ok.
user
Thanks for your time, we could not find any reservation with your name.
assistant
No worries at all, thank you for the information.
user
Thank you for availing us.
assistant