Hello.
user
Hello, how may I assist you?
assistant
Myself Dorothy Robinson. Due to some urgent work. I am going to cancel my recent reservation. Can you please help me in cancelling the reservation?
user
Sure, I am happy to help you. Let me check your reservation status.
assistant
Sure, I will wait for your response.
user
Robinson, I did not find any reservation under your name in our database.
assistant
Not an issue, anyhow thank you very much for your service.
user
You are welcome and thank you for choosing us.
assistant