Hi,.
user
Hello, how may I serve you?
assistant
Please cancel my recent reservation.
user
Sure, may I know your name to check your details in our database?
assistant
I am Sharon Phillips.
user
Please wait a moment.
assistant
Ok.
user
I am sorry to inform you that no reservation exist on the name Sharon Phillips to cancel.
assistant
Thanks.
user
Thank you for reaching our service.
assistant