Hello.
user
Hello. How glad that I can assist you?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
Please share your name for searching your previous flight ticket booking in our data base.
assistant
Sure, please check the reservation with my name Dorothy Taylor.
user
Please give me a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation obtained under your name in our back end.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
You are most welcome and thank you for consulting our agency.
assistant
Most welcome.
user