Hello.
user
Hello.
assistant
I am Rebecca Lewis.
user
How can I help you?
assistant
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me?
user
Sure, let me check me your reservation status in our database.
assistant
Sure, take your own time.
user
Sorry, I did not find any reservation by your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant