Hello.
user
Hello, how can I help you today?
assistant
Please change my existing reservation due to some health issues?
user
Sure, I am glad to help you with that. May I know your name?
assistant
Sure, I am Margaret Parker.
user
Please wait a moment.
assistant
Sure.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant