Hello. I am Kevin Brown.
user
Hello, how may I be at your service today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok, take your time.
user
Sorry we couldn't find any reservation against your name to cancel your ticket.
assistant
That's ok. Anyways, thank you.
user
Thank you for opting us.
assistant