Hello.
user
Hello. How can I assist you today?
assistant
I would like to spent some more days with my grand parents, please help me in changing my existing reservation.
user
Sure, please mention your name for checking your reservation.
assistant
My name is Nicholas Roberts.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant