Hello.
user
Hello, how can I aid you?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you, may I know your name?
assistant
I am George Nelson.
user
Sorry, no reservation done on name of George Nelson.
assistant
That's not a problem. Thanks for your response.
user
Thank you for approaching us.
assistant