Hello.
user
Hello. How can I aid you?
assistant
I am Jeffrey Young. I am planning to change an existing reservation, due to some urgent work. Can you please change my reservation?
user
Sure, please give me a minute. I will check the reservation status.
assistant
Sure take your own time.
user
Sorry Young, there is no reservation available on your name.
assistant
That' s fine. Thank you for your service.
user
You are welcome.
assistant