Hi.
user
Hello. How can I aid you at this moment?
assistant
I want to cancel my reservation as my exams got cancelled due to bad weather. Can you help me about that?
user
Sure, I am here to help you with this.
assistant
Thank you for your concern.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Amanda Martinez.
user
Amanda Martinez, I have found your reservation in our database and I have cancelled it successfully.
assistant
Thank you for your enormous help.
user
Thank you for utilizing our service.
assistant