Hello.
user
Hello. How can I help you today?
assistant
I am Amy Jackson. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment. Sorry Jackson, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a safe flight.
assistant