Hello.
user
Hello. How can I help you today?
assistant
My name is Paul Adams. My scheduled examination dates has been postponed, so I would like to change my reservation. Could you please help me with that?
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Sure.
user
Your patience is greatly appreciated. Paul, there is no reservation found under your name.
assistant
That's ok. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant