Hello,.
user
Hello, how can I serve you at this moment?
assistant
I am Anthony Williams. I just want to cancel my reservation, due to an emergency work in my home town. Can you please help me with that?
user
Sure Anthony Williams, I can help you with this reservation cancel.
assistant
Thank you.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
I am very sorry to tell you that, there is no active reservation found with your name in our reservation list to cancel it.
assistant
Ok, not an issue. Thank you.
user
Your are welcome, thank you for approaching us. Have a great day.
assistant