Hi, Jessica Allen here.
user
Hello, how may I help you?
assistant
Due to the sudden change in climate, my badminton tournament got cancelled. So I request you to cancel my recent reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for choosing us.
assistant