Hello,.
user
Hello.
assistant
I am Karen Harris.
user
How may I be your helping hand?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place.
user
Ok.
assistant
Can you please help me with that?
user
Sure, wait a moment.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name. Shall I cancel it?
assistant
Ok, proceed to cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for cancelling my ticket.
user
Thank you for approaching us.
assistant