Hello.
user
Hello, how can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Yes, I am here to help you. May I know your name please?
assistant
My reservation was done under the name Scott Anderson.
user
Ok, please stand by I will get back to you.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant