Hi. I am Stephanie Carter.
user
Hello, How can I respond to your request?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I can help you in that.
assistant
Ok.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name to cancel it.
assistant
That's ok, thank you.
user
Thanks for approaching us, have a nice day.
assistant