Hi.
user
Hello, May I know your good name?
assistant
Karen Hernandez is my name.
user
How can I help you?
assistant
I need to cancel my recent reservation, due to hot weather. Can you please cancel my reservation?
user
Ok, please wait a moment I will check and let you know the details.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant