Hello.
user
Hello. How can I aid you at this moment?
assistant
Owing to an emergency I had to request for this cancellation, Can you please help me in that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
My name is Timothy Robinson.
user
Timothy Robinson, there is no active reservation found under your name in our database.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for contacting us.
assistant