Hello.
user
Hello. How may I serve you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please, share me your good name to check your reservation status.
assistant
Myself Michelle Thompson.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
We regret to inform you that, we have not found any active reservation on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant