Hello.
user
Hello, good morning. How can I assist you today?
assistant
I have planned to go for AUS, unfortunately the trip was cancelled. So can you please help me in cancelling my ticket?
user
Ok, please let me check. Can you please provide me your name?
assistant
Ok, please check in my ticket under my name Gregory Hill.
user
Please wait.
assistant
Ok.
user
Sorry Hill, I have not found any reservation by your name.
assistant
Ok, fine not an issue.
user
Thank you for contacting us, have a nice day.
assistant
Thank you.
user