Hello,. I am Michael Williams.
user
Hello, how can I best serve you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you in that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for contacting us, have a great day.
assistant