Hi.
user
Hello. How can I assist you at this moment?
assistant
Myself Karen Hill, can you help me to cancel my reservation I did recently?
user
Sure Hill, I will help you with that.
assistant
Ok, thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok, I will wait for your response.
user
Sorry Karen Hill, no reservation has found under your name to cancel.
assistant
That's ok, may be my brother had cancelled. Thank you for the information.
user
My pleasure. Thank you for choosing us, have a good day.
assistant