Hi.
user
Hello. How may I help you today?
assistant
I am Charles Robinson. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure Charles Robinson, I will help you with that Changing. Please hold for a moment, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
That's ok, thank you.
user
You are welcome, thank you for contacting us.
assistant