Hello,.
user
Hello, how can I help you?
assistant
I am Karen Garcia and I want to cancel my recent reservation as my holidays are extended. Can you help me in cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Not a problem, thank you for the information.
user
Thanks for approaching us.
assistant