Hello.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I just want to cancel my reservation. Can you help me out?
user
Sure, may I know your good name?
assistant
I am Deborah Perez.
user
Please wait for a minute, I will revert to you with current status.
assistant
Ok.
user
There is no reservation found with your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant