Hello.
user
Hello.
assistant
Jacob Allen here.
user
How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Ok, sure please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! I think it might be cancelled by my mother. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant