Hello.
user
Hello,.
assistant
Myself Richard Clark.
user
How may I help you?
assistant
I want to cancel my recent reservation, due to heavy snow fall from couple of days at my place. So, it is having inconvenience to start the journey.
user
Please wait for a while.
assistant
Ok.
user
No reservation found by name Richard Clark.
assistant
Thank you for availing me.
user
Thanks.
assistant