Hello.
user
Hello. How can I aid you?
assistant
My name is Patricia Taylor. I got to know that the service of Delta airlines is not good, so I want to change my reservation.
user
Ok, give me a minute.
assistant
Sure.
user
Sorry Taylor, I couldn't find any reservation on your name.
assistant
That's ok, I will check for other alternatives. Anyway, thanks for your help.
user
You are welcome.
assistant