Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation, please help me out.
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
My name is Paul Green.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there are no reservations found.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant