Hello.
user
Hello. How may I help you out?
assistant
Can you help me in modification of my reservation as my health is not good?
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
Thank you for considering my request. My name is Michelle Evans.
user
Sorry, there are no reservations found in our database.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant