Hi. I am Rebecca Brown.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation, due to my exams dates has been postponed. Can you help me out?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure, take your time.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, Not an issue. Thank you for your kind information.
user
Thank you for approaching us.
assistant