Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, myself Deborah Edwards.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
There is no reservation found under your name in our data base.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant