Hello.
user
Hello, how can I be a help for you?
assistant
As my trip cancelled which I have reserved the ticket last week. Can you please help me in cancelling my reservation?
user
Sure, I am delighted to help you.
assistant
It's good to hear from you.
user
Can you please share the name on which the ticket has been booked?
assistant
Sure, the ticket has been reserved on Cynthia Nelson name.
user
Please give me a moment, I will check the active reservations and revert back to you.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name in our database to cancel the reservation.
assistant
All right, may be my brother have cancelled the reservation.
user
Is there anything else that I can help you?
assistant
Nothing else, anyway thank you for the information.
user
Ok, thank you for reaching us. Have a nice day.
assistant