Hello.
user
Hello. How may I help you today?
assistant
I need your help in making few changes in my recent booking. Please help me.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Andrew Walker.
user
Ok, wait for a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant