Hello, I am Barbara Green.
user
Hello, Barbara Green. How can I aid you today?
assistant
I want to cancel my reservation, can you please help me to cancel my reservation?
user
Ok. I will help you in cancellation process.
assistant
Ok.
user
We have found a reservation with your name. Shall I proceed with your cancellation?
assistant
Yes, please proceed.
user
Your ticket has been cancelled. Thank you for choosing, Have a great day!.
assistant
Thanks for your help.
user