Hello.
user
Hello, how may I guide you?
assistant
I am Raymond Hernandez, can you help me to cancel my recent reservation?
user
Sure, please give me a moment to check your details.
assistant
Ok, thank you.
user
Sorry to inform you, there is no reservation found on your name.
assistant
That ok, thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant