Hello.
user
Hello. How can I help you?
assistant
I just want to cancel my recently done reservation, because of cancellation of my business trip. Can you please help me in this?
user
Sure, may I know your good name please?
assistant
Sure, myself Scott Hill here.
user
Scott Hill, wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found with your name.
assistant
That's fine.
user
Thank you and have a great day.
assistant
You are welcome.
user