Hello.
user
Hello, how may I help you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your good name?
assistant
Virginia Clark here.
user
Wait a minute.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant