Hello.
user
Hello, how can I assist you today?
assistant
I am trying to cancel the past ticket which is booked in the last week but I am not getting the confirmation at the end, can you please assist me to cancel the ticket?
user
Sure, I can assist you with that cancellation.
assistant
Thank you for accepting my request.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Please check the ticket status with the name Betty Lewis.
user
Sorry to say that, there is no reservation found with your name in our database to cancel it.
assistant
It's ok, thank you for searching the ticket status.
user
Thank you for reaching us, have a great day.
assistant
You are most welcome.
user