Hello.
user
Hello, how can I help you?
assistant
I am Jonathan King, I would like to cancel my recent reservation because of some personal issue, can you help me to cancel this reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's fine, thanks for your information.
user
Thank you for opting us.
assistant