Hi. I am Joseph Campbell.
user
Hello, how may I assist you today?
assistant
Will you please change my existing reservation as my plan to meet my friend got postponed?
user
Sure, please hold on a minute.
assistant
Sure.
user
Thanks for your precious time, no active reservation was found on your name in the database.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant