Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation due to my bad health. Can you help me with that?
user
Sure, I am here to help you out. Please provide me your name.
assistant
My name is Joseph Miller.
user
I found an active reservation on your name, can I cancel it?
assistant
Please cancel my reservation.
user
I have cancelled your ticket.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant