Hello.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my plan to attend meeting at St.Paul is postponed. Can you change my reservation?
user
Sure, we are here to help you. May I know your name?
assistant
My name is Stephanie Scott.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Thank you for the details.
user
Thanks for reaching us.
assistant