Hi.
user
Hello, How can I respond to your request?
assistant
Please help me in changing my recent reservation.
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Charles Hernandez.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for reaching us, wish you a happy day.
assistant