Hello.
user
Hello.
assistant
Jacob Baker here.
user
How can I assist you?
assistant
Due to heavy rainfall, I would like to cancel my recent reservation. Please help me out.
user
Sure Baker, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant