Hello.
user
Hello, how may I oblige you today?
assistant
Due to my wife is sick I need to cancel my recent reservation. Can you please help me in that cancellation?
user
Sure, may I know your name?
assistant
Shirley Evans is my name.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant