Hello. Elizabeth Walker here.
user
Hello. How can I help you?
assistant
Can you please assist me with changing my previous booking and make a new reservation?
user
Yes, I can assist you.
assistant
Thank you for your positive response.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Thank you for contacting us.
assistant
Most welcome.
user