Hello.
user
Hello, how can I help you today?
assistant
Kimberly Green here. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant