Hello, I am Jennifer King.
user
Hello, How can I help you?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby boy. So can you please help me to change an existing reservation?
user
Sure, Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant