Hi. I am Sharon Lopez.
user
Hello. How may I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Wait for a while.
assistant
Sure.
user
Thanks for your time, I have checked your reservation on your name there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thanks for choosing us.
assistant