Hello.
user
Hello. How can I assist you today?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you with that. Please provide your name for checking the reservation.
assistant
Sure, my name is Kenneth Martinez.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Ok fine, thank you.
user
Welcome, have a great day.
assistant