Hello.
user
Hello, how may I aid you today?
assistant
I would like to meet my professor on my trip dates and I am unable to travel on those dates, can you please help me with flight ticket cancellation process?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Thank you for accepting my request and my name is Linda Scott.
user
Please allow me a moment.
assistant
Sure.
user
Sorry Linda Scott, there is no reservation on your name in our database.
assistant
Ok, no problem with that one. Thank you for checking my reservation status.
user
Thank you for reaching us.
assistant