Hello. I am Matthew Walker.
user
Hello, how may I help you today?
assistant
I want to cancel my recent my recent reservation as my father is going through a surgery, help me in cancelling my recent reservation if it is found.
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for your time, no reservation found on your name in the database.
assistant
Its ok, I think it is cancelled my brother, thank you for your effort.
user
Thank you for choosing us.
assistant