Hello, I am Alexander Jackson.
user
Hello, how may I support you?
assistant
Due to some emergency health issue I need to cancel my recent reservation can you please help me in canceling my reservation?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We could not find any reservation on the name you mentioned above.
assistant
No problem. Thank you so much for the information.
user
Thank you for opting us.
assistant