Hi.
user
Hello. How can I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Ok, I will assist you with the amendment of your reservation. Can I know your name please?
assistant
Thank you. I am Kenneth Jackson.
user
Ok, please wait a moment I will wait.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per our records there is no reservation been found.
assistant
Ok, no issues.
user
Thank you for connecting our agency.
assistant
Thanks for the information.
user