Hi, I am Alexander Phillips.
user
Hello, how may I amend you?
assistant
I just want to cancel my resent reservation due to bad weather conditions. Can you help me in cancellation?
user
Sure, let me check the status and revert you.
assistant
Ok.
user
We could not find any reservation by your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thanks for your help.
user