Hello. I am Ashley Thomas.
user
Hello. How may I help you out?
assistant
I would like to cancel my reservation as I am leaving to hometown, can you please help me out?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant