Hello.
user
Hello, how may I assist you for today?
assistant
I am Timothy Johnson. I would like to cancel my reservation as I got sick, can you please help me out?
user
I am glad to help you about that.Hold on for some time to check the reservation status under your name.
assistant
Thank you.
user
Sorry to say this Johnson, I after checking our booking list I have not find any active reservations under your name.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here.
assistant