Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, can you please let me know your name?
assistant
Myself Steven Brown.
user
Please wait, I will check for your reservation status and get back to you.
assistant
Ok.
user
Brown, I have not found any reservation by your name.
assistant
Ok, please cancel it. Thank you for your help.
user
Thank you for choosing us and have a nice day.
assistant
Welcome.
user