Hello. I am Sharon Gonzalez.
user
Hello, how may I assist you for the day?
assistant
Can you aid me in changing my reservation as I need to change my source point?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Its ok, thank you.
user
Thank you for approaching us.
assistant