Hi.
user
Hello, how may I guide you at present?
assistant
I have planned a trip to Orlando, but unfortunately my manager did not approved my leaves. So, Can you help me with cancellation of my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, Raymond Lewis is my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel it.
assistant
That's ok, I think before my arrival someone had already cancelled my ticket. But did not informed me. Thanks for your kind information.
user
Thank you for availing us.
assistant