Hi.
user
Hello.
assistant
I need to change my existing reservation.
user
Ok. For this I have to know your name. Will you please?
assistant
Sure, My name is Kimberly Williams.
user
Please standby Kimberly Williams.
assistant
Ok.
user
Thanks for waiting. We found that there was no reservation found with your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for availing us.
assistant