Hello.
user
Hello, how can I give provide assistance to you?
assistant
Can you please help me to change my existing reservation?
user
Sure, Let me know your name to check with your recent reservation.
assistant
Thank you. Myself Donna Walker.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for your time, there was no active reservation on your name to change your recent reservation.
assistant
Oh! It is sad to hear. Anyway, thank you for your time.
user
Thank you for consulting us.
assistant