Hi.
user
Hello.
assistant
I am John Hernandez.
user
John, how can I aid you today?
assistant
Would it be possible to cancel my reservation which I have done with my name?
user
Yes, it is possible.
assistant
Thanks.
user
Hold on for a moment. Let me check in our data base.
assistant
Sure, take your time.
user
Sorry John, there are no flights reserved on your name formerly.
assistant
It's ok, thanks for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant