Hello.
user
Hello. How may I help you?
assistant
My name is Stephen Martin, I want to change my reservation as my plan to visit my home is postponed. Can you change my reservation?
user
Ok, wait a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name to change it.
assistant
Ok, thank you for the information.
user
Thanks for choosing us, hope you have a great day.
assistant