Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I am Frank Martinez, I want to cancel my reservation as my plan to meet my friend is cancelled. Help me to cancel my ticket.
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Please cancel my reservation.
user
We found no reservation on your given name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant