Hello.
user
Hello, how may I aid you?
assistant
Myself Gregory Turner. I need to cancel my recent reservation, can you please help me out?
user
Sure, I can help you and please give me a moment to check it.
assistant
Please take your time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your ticket booking.
assistant
That's fine, thank you for helping me.
user
You are most welcome and have a nice day.
assistant