Hello.
user
Hello. Is there any emergency that I can help you out right now?
assistant
I got a call from my parents that one of my relative is admitted in the hospital, so I need to cancel my travel dates to go to my hometown. Can you please help me in cancelling the ticket?
user
Sure, may I know your name please?
assistant
Sure, I am James Robinson here.
user
Please allow me a moment.
assistant
Sure, you can.
user
Our data base has shown that, there is no flight ticket done under that name that you have mentioned us for checking purpose.
assistant
Oh! that's fine, no problem. Thank you for your information.
user
Ok, if you need any help you can contact us at any time. Thank you for reaching us. Have a great day.
assistant
You are welcome.
user