Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, can I have your name please?
assistant
Thank you. My name is Sarah Taylor.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
It's ok, not  a problem with that. Thank you for your valuable time.
user
Thank you for opting us.
assistant
Most welcome.
user