Hi.
user
Hello. May I know your name please?
assistant
My name is Pamela Mitchell.
user
How may I address you?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure, please wait a moment I will check the reservation list.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, no issues.
user
Thanks for contacting us, have a great day.
assistant
Thanks for the help.
user