Hello.
user
Hello. How can I help you?
assistant
Can you please cancel my reservation, due to heavy rain fall at my home town?
user
Sure, may I know your name?
assistant
Virginia Anderson is my name.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation made on your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for your information.
user