Hello.
user
Hello, how can I be your helping hand today?
assistant
Can you please assist me to change my existing reservation as my plan to attend a cultural event got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Barbara Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant