Hello.
user
Hello, how can I assist you?
assistant
I need you to make few changes in my recent booking. Please help me.
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Matthew Perez.
user
Ok, please wait while I'll check your reservation status.
assistant
Sure, I will wait.
user
Matthew Perez, there is no active reservation found your name to do modifications in that.
assistant
That's ok. Thank you.
user
Thank you for reaching us, have a nice day.
assistant