Hello, my name is Jeffrey Phillips.
user
Hello Jeffrey Phillips. How may I help you?
assistant
Due to heavy rainfall, I want to change my existing reservation.
user
Ok, let me know the new travelling details?
assistant
My source and destinations are WA-SEA, MN-MSP. My departure day is 09/01, return day is 09/03.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thanks for your service.
user
Thank you for connecting with us.
assistant