Hello.
user
Hello. How could I serve you today?
assistant
Stephanie Lewis here. I need to change my existing reservation as my plan to go for an historical tour got postponed. Can you please check if my reservation is active or not? If it is active, please change it.
user
Sure, please wait a moment.
assistant
Ok.
user
Unfortunately there is no reservation found with your provided name in our data base.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for the information.
user