Hello. Raymond Gonzalez here.
user
Hello, how can I help you?
assistant
I am planning to change my existing reservation details, can you please help me out?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok, take your time.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant