Hello.
user
Hello. How may I guide you today?
assistant
I am planning to book a ticket from JFK to OAK. Can you please help me out?
user
Sure, I am mirthful to help you with that flight ticket booking. May I know your travelling dates, please?
assistant
I am planning to travel on Mar 20 and return back on Mar 22.
user
Which class do you prefer either economy or business?
assistant
I am looking for a economy class.
user
Do you have any other specifications?
assistant
I am looking for a direct flight.
user
May I know your name please?
assistant
My name is Matthew Robinson.
user
Sorry  Matthew Robinson, we haven't found any flights based on your specifications.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us, have a great day.
assistant