Hello.
user
Hello, how can I help you?
assistant
My name is Patrick Nelson. I would like to cancel my reservation, could you help me out?
user
Please wait a while, I will check and inform you. Sorry to say, there is no reservation on your name in our database.
assistant
Sure, take your time. That's ok.
user
Thank you for opting us.
assistant
Thank you for your help.
user