Hello,.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation, due to my health issues.
user
Ok.
assistant
Can you help me with cancellation?
user
To cancel your reservation, may I have your name please?
assistant
Laura Parker, is my name.
user
Thanks for your name.
assistant
Ok.
user
There was no reservation on your name to cancel.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thanks for your assistance.
user