Hello.
user
Hello, how can I assist you?
assistant
I am Katherine Robinson, I want to cancel my reservation due to my bad health. Can you help me with that?
user
Sure, please give me a minute.
assistant
Sure.
user
We found your reservation, shall I cancel it?
assistant
Sure, you can.
user
Reservation has been cancelled.
assistant
Thank you for helping me now.
user
Have a nice day.
assistant