Hi.
user
Hello.
assistant
Jeffrey Johnson on this end.
user
How can I help you?
assistant
I would like to cancel my reservation, as my cousin's marriage is postponed. Can you help me?
user
Sure, please be on hold. There is no reservation found under your name to do cancellation.
assistant
Ok, that's fine. Thank you for checking.
user
Thank you for choosing us.
assistant
You are most welcome.
user