Hello.
user
Hello. How may I help you today?
assistant
I am Margaret Rodriguez. I need to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
NO worries, thank you for the information.
user
Thank you for opting us.
assistant