Hi, I am Anna Johnson.
user
Hello, how may I help you?
assistant
Can you please help me with cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. Sorry, no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us.
assistant