Hello.
user
Hello.
assistant
Betty Harris here.
user
How can I aid you at this moment?
assistant
I need to cancel my recent reservation because my trip dates are postponed.
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation status on your name.
assistant
Sure, take your own time.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it. Thank you for opting us.
assistant
It's ok, not an issue.
user
Thank you.
assistant