Hello.
user
Hello, how can I amend you?
assistant
I am Pamela Garcia, I want to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, I will help you. Please stand by.
assistant
Ok.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
It's Ok. Thanks for your support.
user
Thanks for your kind approach.
assistant