Hello, I am Edward Gonzalez.
user
Hello, how can I help you today?
assistant
Due to sudden changes my meeting has been postponed. can you please help me to change my reservation.
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, no flight reservation found on your name.
assistant
Not an issue, thank you for your help.
user
Thank you for choosing us.
assistant