Hello.
user
Hello, how may i help you?
assistant
I am Gregory Turner. I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Gregory, there is no reservation found with your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Most welcome.
assistant