Hello.
user
Hello, how may I aid you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I am here to help you. Can I know your name?
assistant
My name is Janet Jackson.
user
I have found your reservation, can I proceed to cancel?
assistant
Sure, go ahead.
user
Your ticket has been cancelled successfully.
assistant
Thank you for providing information.
user
Welcome.
assistant