Hi.
user
Hello.
assistant
Dennis Lopez here.
user
How may I guide you?
assistant
Can you please help me in changing my ticket reservation?
user
Sure, please hold on for a moment, let me check.
assistant
Sure, take your time.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's ok, thank you for the help.
user
Thank you, have a good day.
assistant