Hello, I am Michael Young.
user
Hello, how can I be your helping hand today?
assistant
Will you please help me in cancelling my reservation as the party which I have planned to attend got postponed?
user
Sure. Please, wait.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for opting us.
assistant