Hello.
user
Hello, how may I help you today?
assistant
I need to change my recent reservation, can you help me in doing that?
user
Sure, may I know your good name?
assistant
I am Elizabeth Collins.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant