Hello.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, we are pleased to serve you. May I know your good name please?
assistant
Thank you. Myself Helen Hill.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thanks for your time, We found a reservation in your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant