Hi. I am Nicole Turner.
user
Hello, how may I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip.Can you help me?
user
Sure, I will help you. Please wait for a second.
assistant
Ok.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
No issue. Thank you for your help.
user
Thanks for using our service.
assistant