Hello.
user
Hello.
assistant
I am Catherine Parker.
user
How may I aid you?
assistant
I am willing to change my travel dates because I have given a wrong date while I am booking the ticket. Will you please help me in changing the travel dates in my past ticket?
user
Sure, I am here to help you with that.
assistant
Thank you for assisting me.
user
Ok, please give me a moment. I will check the ticket status and let you know.
assistant
Sure, take your own time.
user
Sorry to inform you that, I have not found any active reservation with your name in our database to change.
assistant
That's fine, thanks for your information.
user
You are welcome. Thanks a lot for reaching our agency.
assistant