Hi.
user
Hello. How may I assist you?
assistant
Carolyn Lopez here. Can you cancel my flight ticket reservation?
user
Sure, I am here to assist you in cancelling the ticket.
assistant
Ok.
user
Can you please wait a minute?
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your name to cancel.
assistant
No problem. Thank you.
user
You are most welcome. Thank you for reaching our travel agency. Have a nice day.
assistant