Hello.
user
Hello.
assistant
I am Carolyn Brown.
user
How can I assist you?
assistant
I want to change my reservation, due to heavy rainfall, can you help me?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant