Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I had to request for this change reservation, Can you please help me in that?
user
Sure, I am oblige to help you with that.
assistant
Thank you for taking my request into consideration.
user
Please provide your name to check your previous reservation status.
assistant
My name is Michael Edwards.
user
Wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation available on your name in our records.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us, have a great day.
assistant