Hello.
user
Hello, how can I render you today?
assistant
I need to modify the travel dates in the past ticket because I am unable to travel due to some health issues. Can you please help me to do that?
user
Sure,I will help you with that.
assistant
Thank you for accepting my request.
user
Let me know your name to check your reservation?
assistant
My name is Mary Thomas.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, not an issue. Thank you for your time.
user
Thank you for choosing us.
assistant
You are welcome.
user