Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you help me in changing the travelling dates of my existing reservation?
user
Sure, I will assist you with that. Could you please mention your name for checking your previous reservation status?
assistant
I am Katherine Lee.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant