Hello.
user
Hello. How may I guide you today?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Nicholas Walker.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant