Hello. Good Evening.
user
Hello, Good Evening. How may I assist you for today?
assistant
I'm Carol Harris. I want to alter my reservation because of some sudden change in my trip. Please help me out with that.
user
Ok, please wait a while. I will get back to you with your change reservation details.
assistant
Sure.
user
Carol Harris, there is no reservation found under your name.
assistant
It's alright, may be my reservation is not properly done by the agent at that time.
user
Yes, It may be possible.
assistant
Thank you for your support.
user
Most welcome.
assistant