Hello.
user
Hello, how may I assist you?
assistant
Gregory Turner here.
user
Welcome to our agency.
assistant
I want change my existing reservation due to my trip dates are postponed.
user
Gregory Turner, please allow me to check with your previous booking.
assistant
Sure, take your own time.
user
Sorry to say, there is no active reservation found by your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing our services with booking. Have a nice day.
assistant