Hello, I am Frank Moore.
user
Hello, how can I assist you?
assistant
Owing an emergency I want to cancel my recent reservation. Can you please give assistance to me?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, I found a reservation with your name. Shall I proceed to cancel?
assistant
Sure, you may proceed to cancel my reservation.
user
Your flight ticket has been cancelled.
assistant
Thank you for your support.
user
Thanks for choosing us.
assistant