Hello.
user
Hello. How can I aid you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I can help you. May I know your name?
assistant
Justin Robinson here.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We didnt found any reservation by this name.
assistant
No problem, Thanks for the information.
user
Thank you for contating us.
assistant