Hello, I am Richard Hall.
user
Hello. How may I support you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, we did not found any reservation by your name.
assistant
That's not a problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user