Hello.
user
Hello. What service do you need from our travel agency?
assistant
I need to cancel my reservation so please help me with that.
user
Sure, I am glad to help you with that. Can you please tell me your good name to check the reservation status?
assistant
Sure, myself Sarah Adams.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
You are welcome, thank you for contacting our travel agency.
assistant