Hello.
user
Hello, how can I assist you?
assistant
Due to heavy rainfall at my destination airport, which is located in Orlando, So I want to change my reservation. Can you help me to change my reservation?
user
Sure, I'm always here to help you. Can you please provide your good name?
assistant
Sharon Walker here.
user
Please wait for a while.
assistant
Sure.
user
Sharon Walker, there is no active reservation found under your name to do modifications in that.
assistant
Oh, may be something went wrong at the time of booking. Anyways, thanks for the information.
user
Thank you for choosing us, have a nice day.
assistant