Hello.
user
Hello, how can I serve you today?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure. May I know your good name?
assistant
Jack Young here.
user
Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for picking us.
assistant