Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my reservation which I have booked for my brother, can you help me?
user
Certainly, I can help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
My brother's name is Mary Young.
user
There is no previous reservation found on your brother's name.
assistant
Oh! That's sad. Anyways, thanks you for checking.
user
Thank you for reaching us, have a good day.
assistant
Most welcome.
user