Hello.
user
Hello, how can I help you?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me?
user
Sure, I am happy to help you. May I know your name?
assistant
Donna Thomas here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for contacting us.
assistant