Hi.
user
Hello.
assistant
I am Deborah Lee.
user
How may I help you?
assistant
Due to high increase in temperature, I want to cancel my reservation. Can you help me?
user
Yes, I am here to help you. Please give me a moment to check.
assistant
Ok.
user
Sorry Lee, there is no reservation found on your name.
assistant
No problem. Thank you for your time.
user
Thank you.
assistant