Hello.
user
Hello.
assistant
I'm Nicole Thompson.
user
How may I help you?
assistant
I would like to change my reservation which is under my name. Can  you please help me with that?
user
Please wait for a moment.
assistant
Sure, take your time.
user
Ok.
assistant
Ok, no issues. Thank you for checking.
user
Most welcome. Thank you for waiting, there is no reservation found basis on your details.
assistant
Ok, thank you for the information.
user
Most welcome.
assistant