Hi.
user
Hello, How can I assist you?
assistant
I want to cancel my ticket because I am travelling on my private helicopter. Can you please help me with this?
user
Sure, May I know your name?
assistant
My name is Kathleen Taylor.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant