Hi.
user
Hello.
assistant
Kimberly Smith here.
user
How may I help you?
assistant
Cancel my flight reservation? As I want to change my destination for my holiday plan with my friends.
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name. Thank you for choosing us, have a good day.
assistant
Ok, not a problem. Thank you.
user