Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation that I have made earlier due to heavy floods at my destination place, so please aid me in this.
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please share your good name please?
assistant
Sure, Emma Davis is my name.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No worries, thanks for your quick response.
user
Thank you for reaching us.
assistant