Hello.
user
Hello, how can I help you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
My reservation was done under the name Stephen King.
user
Please hold on for a while.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant