Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation due to abnormal weather conditions. Can you please help me?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
I am Benjamin Harris.
user
Ok, please wait.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name and cancelled successfully.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant