Hello, I am Katherine Collins.
user
Hello, Katherine. How may I guide you today?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
I will surely help you. Give me a moment to check your details, I will get back to you.
assistant
Ok.
user
Thank you for your time, there is no reservation found under your name to do modify.
assistant
That's not an issues. Thanks for your help.
user
Thank you for reaching us, have a nice day!.
assistant