Hello.
user
Hello, How can I assist you?
assistant
I am Frank Campbell, I want to change my reservation as my plan to visit my friend house to celebrate his victory in football match is postponed. Can you change my reservation with new one?
user
Sure. Please hold on for a minute.
assistant
Sure.
user
Thanks for your time. Unfortunately, there is no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thanks for approaching us regarding reservation enquiry.
assistant