Hello.
user
Hello, welcome to flight booking agency.
assistant
Myself Larry Thompson.
user
Larry, please let me know what kind of service are you looking for?
assistant
Due to miscommunication with my friend, I have booked the ticket to Washington without knowing to my friend. Can you please change my existing reservation?
user
Sure, I will help you with that. Please wait for while, I will get back to you.
assistant
Thank you.
user
There is no reservation found under your name.
assistant
Ok, not an issue. May be my friend has already changed my reservation on behalf of me.
user
Yes, may be.
assistant
Thank you for providing information.
user
Thank you for choosing us.
assistant