Hello.
user
Hello, how may I render you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your good name?
assistant
Joseph Young here.
user
We found a reservation on your name, shall I cancel it?
assistant
Please proceed for cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant