Hi.
user
Hello. How may I guide you today?
assistant
I am Ashley Collins. Would it be possible to change my reservation to new travel dates?
user
Sure, I will help you with that.
assistant
Thanks for your quick response.
user
Please wait for a minute.
assistant
Sure, take your time to get my reservation status.
user
I am sorry to say that there is no flight found under your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant