Hello,.
user
Hello. How can I serve you now?
assistant
I need to change my existing reservation due to postpone of my exams so, can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, provide your name to check the previous reservation.
assistant
My name is James Carter.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name to proceed for modification.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for availing us.
assistant