Hello.
user
Hello, how can I aid you?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I will help you in cancelling your reservation. Please allow me a moment to check for your status. Please provide me the name to check for the status.
assistant
Please check the reservation with the name Kathleen Robinson.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's fine, thank you for your effort.
user
Thank you for reaching us.
assistant