Hello.
user
Hello, how may I be in your service?
assistant
My name is Stephanie Thomas. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Ok, I will assist you with that. Please wait a moment I will check with the reservation records.
assistant
Thank you. I will wait for your response.
user
Thank you for waiting, sorry to inform there is no reservation been found in our records.
assistant
That's ok, thank you for checking.
user
Thank you for availing our service.
assistant
Welcome.
user