Hi.
user
Hello. How may I address you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with this?
user
Sure, for that I need to know your name. Can you provide it?
assistant
Timothy Williams is my name.
user
Just a moment I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us.
assistant