Hello.
user
Hello, how may I help you?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, may I know your name?
assistant
Charles Scott here.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant