Hello.
user
Hello.
assistant
I am Virginia Scott, I would like to cancel my reservation which I have done last week. Can you please help me about it?
user
Ok, please wait for a while to let me check the status of your reservation.
assistant
Ok, please take your time.
user
Thanks for your time, there is no reservation found on your name Virginia Scott.
assistant
Ok, fine. Thank you for the information it might be cancelled by my manger but he did not informed me yet.
user
Ok, thanks for reaching us.
assistant