Hello. My name is Dorothy Brown.
user
Hello. How may I help you today?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you with that.
assistant
Sure, take your time.
user
Please wait for a while. I am sorry to say that there is no reservation found under your name.
assistant
That's ok. Thank you for your help.
user
Thank you for contacting us.
assistant