Hi.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
user
Sure, we are here to help you with cancellation. To proceed further, May I know your name?
assistant
Sure, John Edwards here.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant