Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Please mention your name for checking the reservation status.
assistant
Ok, my name is Rebecca Hernandez.
user
There is no reservation found under your name.
assistant
Ok, not an problem. Thank you for your help.
user
Welcome, have a great day.
assistant