Hi.
user
Hello,.
assistant
I am Michelle Roberts.
user
How best I can help you for the day?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, we can help you. Please wait for a while.
assistant
Sure.
user
Sorry we could not find any reservation with your name.
assistant
No problem, thanks for checking.
user
Thank you for choosing us.
assistant