Hello.
user
Hello, how can I oblige you for the day?
assistant
I am Gregory Campbell. I want to cancel my reservation, due to heavy rainfall. Could you help me in cancellation?
user
Sure Gregory Campbell, we will help you. Please give me a minute.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Not an issue. Thank you.
user
Thanks for picking us. Have a nice day.
assistant