Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Andrew Phillips here.
user
Wait a while, Kindly.
assistant
Sure.
user
Thank you for waiting, ,we did not find any active reservation in your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant