Hello.
user
Hello, how can I best hep you now?
assistant
I made a reservation earlier to go for a trip. Due to shortage of holidays it has been postponed. Can you please change my existing reservation?
user
Sure, that's what I am here. Can you please let me know your good name to track your details?
assistant
My name is Shirley Nelson.
user
Just wait for some time.
assistant
Sure.
user
Sorry to inform that there is no reservation found on your name.
assistant
Ok, no issue.
user
Thanks for contacting us, wish you a great day.
assistant
Thanks for your information.
user