Hello.
user
Hello, how can I help you for the day?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, please share your good name?
assistant
My name is Justin Anderson.
user
Please hold a couple of moments.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your good name.
assistant
That's fine, thank you for your service.
user
Thank you for availing with us.
assistant