Hi.
user
Hello.
assistant
I am Nicholas Davis.
user
How can I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are perky to assist you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant