Hello.
user
Hello. How can I help you now?
assistant
Could you cancel my ticket?
user
Sure, I will help you with that. But I need your name to cancel your ticket.
assistant
My name is Justin Roberts.
user
Thanks for giving, please wait a moment.
assistant
Ok.
user
Thank you for waiting. Sorry Justin, no reservation found under your name.
assistant
Ok, thank you for your service.
user
Thank you for choosing us. Have a good day.
assistant