Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please let me know your good name to proceed further.
assistant
Myself Susan Baker.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name in our data.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant