Hi. I am Emma Roberts.
user
Hello, how can I help you?
assistant
 I have an earlier reservation to sign a new contract with my client, due to some problems it got postponed.
user
Ok.
assistant
Can you please change my reservation?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no worries. Thank you for your quick response.
user
Thank you for approaching us.
assistant