Hi.
user
Hello.
assistant
Myself Jerry Parker.
user
How may I assist you?
assistant
Actually, I have  done a mistake in booking my ticket yesterday night.
user
Ok.
assistant
I want to change my locations, can you please help me in changing my reservation?
user
Sure, I am here to help you. Please hold on.
assistant
Ok.
user
No reservation found on your name. Sorry for inconvenience.
assistant
It's fine. Thank you for the information.
user
Welcome.
assistant