Hello.
user
Hello. Do you need any help from my side?
assistant
My name is Janet Martin. I would like to cancel my reservation. Can you please help me?
user
Sure, I am happy to help you with that one and please wait for a moment.
assistant
Ok, take your time.
user
Thank you for your patience, I have based on your request in our booking portal and it has shown that there is no previous booking done for this user name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us and most welcome.
assistant