Hello.
user
Hello. How may I aid you?
assistant
Can you please help me in changing my existing reservation, as my exams got postponed?
user
Sure, I am glad to help you out.
assistant
Thank you for the response.
user
May I know your name please?
assistant
Cynthia Rodriguez is my name.
user
Ok, please give me a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant