Hi.
user
Hello. How can I assist you?
assistant
I am Justin Wright. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you. Please, wait a moment.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Yes, please.
user
Your ticket has been cancelled successfully.
assistant
Thanks for your help.
user
Thank you for reaching us.
assistant