Hello.
user
Hello, how can I help you today?
assistant
I just want to cancel my recent reservation, due to some health issues. Can you please help me?
user
Sure, may I know your good name?
assistant
Sure, my name is Justin Moore.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, thanks for your help.
user
Thank you for reaching us.
assistant