Hi.
user
Hello. How can I help you?
assistant
Please help me to change my recent reservation.
user
Sure, I am here to help you with that one.
assistant
Thank you.
user
Can I know your name for checking your previous reservation?
assistant
I am Amanda Martin.
user
Please allow me a moment to check it.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name in our data base.
assistant
Oh! It may not be booked properly due to come technical issues while booking. Anyway, thank you for your time.
user
You are most welcome and thank you for reaching us.
assistant