Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I am here to help you. May I know your good name?
assistant
Thank you. Sure, my name is Sarah Phillips.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for approaching us.
assistant