Hi. I am Nicole Phillips from New York.
user
Hello, how may I render you Nicole Phillips?
assistant
I want to change my existing reservation due to some sudden changes in my trip dates. Can you be my helping hand in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name.
assistant
Ok.
user
Can you please assign your new reservation dates?
assistant
My trip dates are 09/02 - 09/04.
user
Ok, let me know your journey points.
assistant
I wish to board from NY - EWR to land in Orlando, FL - MCO.
user
As per your information, we found a connecting flight with 1029 number and the fare is 200 in UA airline.
assistant
Do not proceed, I need a direct flight.
user
Sure.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant