Hello.
user
Hello, how can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, let me know your name please?
assistant
My reservation was done under the name Karen Davis.
user
Give me a moment.
assistant
Sure, take your time.
user
Karen Davis. I regret to inform that there is no reservation by your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant