Hello, I am Kevin Thomas.
user
Hello, how can I help you today?
assistant
Due to sudden demise of my great grand father I want to change my existing reservation. Can you help me in this?
user
Sure, I can help you to change your existing reservation. Please give me a moment.
assistant
Sure.
user
Thanks for your time. We found an existing reservation with your name. Please share your new journey dates?
assistant
My travelling dates are from 01/13 to 01/15.
user
Please forward your preferable airport codes?
assistant
My airport codes are from CA - LAX to MA - BOS.
user
Ok, please wait for a while. I will get back to you.
assistant
Ok.
user
We found a flight with Delta airlines and flight number is 1007 having single connection. Shall I book this ticket?
assistant
You can proceed.
user
Your reservation has been done.
assistant
Thank you for your service.
user
Thank you for connecting with us. Have a safe journey.
assistant