Hello.
user
Hello, how can I support you?
assistant
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
user
Sure, I am happy to help you. May I know your good name to proceed further?
assistant
Thank you. Myself George Hernandez.
user
We are regret to inform you that, there is no active reservation on your name in our data.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for opting us.
assistant