Hello, Stephanie Scott here.
user
Hello. How can I assist you Stephanie Scott?
assistant
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please help me to cancel my reservation?
user
Ok, wait a moment, let me check the reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's alright, no problem. I think the ticket is not reserve properly while I am booking. Anyway, thank you for the information.
user
Thank you for contacting us.
assistant