Hello. Barbara Young here.
user
Hello, do you need any help from us?
assistant
Yes, I need help from your agency. Can you help me?
user
Sure, can you please tell me for what help you approached us?
assistant
I would like to change my existing reservation due to my office work, can you help me?
user
Ok, please allow me a moment.
assistant
Sure, I will be waiting for your response.
user
Sorry, there is no reservation matching with your name in our portal to make changes.
assistant
Oh! That's very sad to hear from you, thank you for checking anyways.
user
Thank you for consulting us, have a great day.
assistant
You are most welcome.
user