Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Kimberly Hall here.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant