Hi.
user
Hello, how can I help you?
assistant
I am William Thompson, cancelled by live concert program, because the program dates are not scheduled. Please cancel my flight ticket.
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting, we didn't found any reservation by this name.
assistant
Ok, Thank you for searching the status.
user
Thanks for contacting us, have a nice day.
assistant