Hi.
user
Hello.
assistant
I am Donald Green.
user
How can I assist you at this moment?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status. Donald Green, there is no active reservation found under your name in our database.
assistant
Ok. That's Fine. Thank you.
user
Thank you for utilising our service.
assistant