Hello.
user
Hello. How may I help you today?
assistant
I would like to change my existing reservation due to postpone of my seminar. Could you please help me?
user
Ok, I am glad to help you with that. Could you send me your name?
assistant
Sure, Jonathan Thomas here.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for approaching us. Have a nice day.
assistant