Hi.
user
Hello. How can I aid you?
assistant
Can you help me to change my reservation to next week?
user
Sure, may I know the name to check for the status?
assistant
Sure, my name is Brandon Allen.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant