Hi.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, my planned trip to Navajo adventure got cancelled. So I request you to cancel my existing reservation.
user
Sure, I will help you. May I know your good name please?
assistant
Sure, Joshua Perez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting,there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for availing us.
assistant