Hello.
user
Hello, how may I assist you?
assistant
Would it be possible to change my reservation, which I have done with my name?
user
Sure, I'm always here to help you. Can you please provide your name to check the reservation list?
assistant
My name is Lisa Mitchell.
user
Please wait for a while, I will get back to you with the current status.
assistant
Sure.
user
I have gone through the reservation list which is recorded in database but, your name does not exist.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant