Hello. I am Carol Perez.
user
Hello. How may I guide you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there no reservation found under your name.
assistant
That's ok, not a problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user