Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to heavy rains.
user
Sure, we are here to help you. Can I have your name?
assistant
Sure, Shirley Scott here.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for availing us.
assistant