Hello.
user
Hello, how can we help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name to check with the status?
assistant
My name is Jacob Scott.
user
Please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting. Regret to inform that there is no active reservation found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant