Hello.
user
Hello, how can I help you now?
assistant
I am Brenda Smith, I would like to cancel my reservation. Can you please help me about it?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok, sure.
user
Sorry Brenda, there is no reservation found on your name.
assistant
Ok, fine. Anyway thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant