Hello.
user
Hello.
assistant
I am Larry Wilson.
user
How can I serve you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, We are here to assist you. Please wait a while.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant