Hello.
user
Hello, how may I oblige you today?
assistant
I want to change my existing reservation due to my health issue. Can you help me for this one?
user
Sure, I am here to help you. Please provide your name to check the reservation.
assistant
Sure, Angela Lewis here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name to change.
assistant
No issues, thank you for the information.
user
Thank you for availing us.
assistant