Hi.
user
Hello.
assistant
Can you help me to cancel my reservation?
user
Sure, let me know your name to check your reservation details.
assistant
I am John Rodriguez.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
It's ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant