Hello.
user
Hello,. How may I help you?
assistant
I am Lisa Scott. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
user
Sure, I am blissful to help you. Please be on hold let me check and let you know the status.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant