Hello.
user
Hello, how may I assist you now?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I will help you with that. May I know your good name please?
assistant
Thank you. My name is Jeffrey Gonzalez.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
assistant
That's fine, thank you for your service.
user
Thank you for visiting us, we hope see you again.
assistant