Hello.
user
Hello. How can I help you at this moment?
assistant
Can you help me to cancel the flight ticket which I had recently booked?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Ok, the ticket is reserved on the name Virginia Smith.
user
Ok, please hold on a moment.
assistant
Ok, please take your own time.
user
There is no previous reservation available under your name.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Thank you for reaching us.
assistant