Hello.
user
Hello, how may I aid you today from my end?
assistant
Please cancel my active reservation as my meeting was cancelled.
user
Sure, I am here to help you out. Please provide me your name to cancel it.
assistant
Myself Sharon Phillips.
user
I found an active reservation on your name in our database.
assistant
Ok, please cancel it.
user
 Sharon Phillips, your ticket has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant