Hello.
user
Hello, how may I assist you?
assistant
My name is Sandra Roberts.
user
Hi Sandra.
assistant
Due to a sudden meeting, I want to cancel my trip.
user
Please wait a moment.
assistant
Could you help me in cancelling the reservation?
user
Sure. Sorry Sandra, unfortunately there is no reservation found under your name.
assistant
That's ok. Thank you for your time.
user
Thank you for approaching us, have a nice day.
assistant