Hi. I am Kimberly Lewis.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation as my tour got cancelled, please help me out with cancellation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for a moment.
assistant
Ok, take your time.
user
Thanks for waiting there is no reservation found on your name.
assistant
No issues, thanks for the information.
user
Thanks for approaching us.
assistant