Hello, I am Ryan Parker.
user
Hello, how can I aid you?
assistant
As the live match which I want to visit got postponed, Can you please change my reservation?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Thanks for being with patience. I have checked in the reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, Thank you for your kind information.
user
Thanks for opting us.
assistant