Hello.
user
Hello,. How may I aid you?
assistant
I am Sharon Smith. I want to reschedule my reservation as my appointment got preponed. Can you help me in changing?
user
Sure, please wait for a minute I will revert you with present status.
assistant
Ok.
user
Sorry to inform that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for reaching us.
assistant