Hi.
user
Hello. How can I aid you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Can you please provide your name to check your reservation status?
assistant
I am Margaret Roberts.
user
Margaret Roberts, there is no active reservation found under your name in our database.
assistant
No issue, thank you.
user
Thank you for contacting us.
assistant