Hello.
user
Hello.
assistant
Samantha White here.
user
How  can I help you?
assistant
Due to land slides at my visiting location, I want to quit my trip. Can you please cancel my recent reservation?
user
Sure, just a moment please. I am sorry no reservation found on your name.
assistant
Sure, I'll wait for your response. That's ok, may be my friend has cancelled it already. Thank you for giving the information anyways.
user
Thank you for choosing us.
assistant