Hi.
user
Hello, How can I assist you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, May I know your name?
assistant
My name is Melissa Perez.
user
Please wait a minute.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us.
assistant