Hello.
user
Hello, how may I assist you?
assistant
Due to sudden changes in the trip I would like to change my recent booking, can you please help in that changing my booking?
user
Sure, I will help with this. Please, provide me your name to check the reservation details?
assistant
Sure, my name is Eric Turner.
user
Sorry Eric, no reservation found on your name in our data base.
assistant
Ok, that's fine, no problem with that, thank you for your quick response.
user
Ok, thank you for reaching us.
assistant
Thank you.
user