Hello.
user
Hello.
assistant
Timothy Wilson here.
user
How may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure.
assistant
Thank you.
user
Thanks for waiting.
assistant
It's alright.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Thank you.
assistant