Hello.
user
Hello, how may I be your helping hand today?
assistant
I want to cancel my reservation due to some emergency work at Office, so please help me.
user
Sure, we are here to help you with cancellation.
assistant
Thank you for accepting my request.
user
In whose name, your reservation has been done earlier?
assistant
Sure, please check the reservation in the name of Joshua Collins.
user
Ok, please wait for a couple of minutes.
assistant
Ok, I will wait.
user
Sorry to tell you that, there was no reservation found on your name to cancel it.
assistant
No worries, thank you for informing me.
user
Thank you for approaching us.
assistant