Hello.
user
Hello, do you need any help from us?
assistant
I am Angela Williams. I need to cancel my reservation as my leaves got cancelled by my boss, so please help me with that.
user
Sure, please allow me a moment.
assistant
Thank you, I will wait for your response.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
I will check my mail once again and let you know about my reservation status. Anyway, thank you for your valuable time.
user
You are welcome, have a great day.
assistant