Hello, I am Linda Lewis.
user
Hello. How can I aid you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. So can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name in our reservation list.
assistant
That's ok, not a problem.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your information.
user