Hello.
user
Hello. How can I help you?
assistant
Nicholas Scott this side. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel your reservation. Give me a moment.
assistant
Thank you.
user
Yes, I found your previous reservation on your name and it is successfully cancelled.
assistant
Thank you for the help in cancelling my ticket.
user
Welcome. Thank you for approaching us.
assistant