Hello.
user
Hello. How can I help you?
assistant
Can you help me to change my reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Michelle Edwards.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant