Hello.
user
Hello, how may I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to help you. Can I know your name?
assistant
I am Eric Johnson.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry, no reservation found on your name in my database.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant