Hello,. I am Anna Young.
user
Hello, how may I assist you today/.
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Can you please help me with that?
user
Sure, please wait for a while.
assistant
Thank you.
user
Thank you for waiting, there is no reservation found on your name. Thank you for contacting us.
assistant
Ok, no issue. Thank  you.
user