Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Jessica Harris here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Harris, there is no reservation found as per your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us with a query.
assistant