Hello.
user
Hello, do you need any assistance from us?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with cancelling my reservation.
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can you please tell me your name?
assistant
Sure, myself Debra Hall.
user
Sorry, there is no reservation with your name to cancel further.
assistant
Oh! It is sad to hear, anyway I will go with another agency this time. Thank you for your valuable time.
user
Thank you for choosing us, have a great day.
assistant
Most welcome.
user