Hi. I am Carol Allen.
user
Hello, how may I render you?
assistant
Owing an emergency want to cancel my reservation, can you help me out with this please?
user
Sure, just give me a moment to check your details and I will revert to you.
assistant
Ok.
user
I regret, there is no reservation found on your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you for consulting us.
assistant