Hello.
user
Hello, how may I address you?
assistant
I want to change my existing reservation. Can you please help me in that?
user
Sure, can you please mention your name?
assistant
Kevin Evans here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant