Hello.
user
Hello. How can I help you?
assistant
Patricia Lee here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure Lee, I will help you to cancel your reservation.
assistant
Thank you.
user
Sorry Lee, there is no reservation found on your name to cancel.
assistant
It's ok, thank you for checking.
user
Welcome. Thank you for choosing us.
assistant