Hello.
user
Hello do you need any help from us?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
user
Sure, could I have your name please?
assistant
My name is Anna Gonzalez.
user
Ok, please allow me a moment.
assistant
Ok.
user
I have found your reservation and I cancelled it.
assistant
Ok, thank you for your information.
user
You are welcome, have a great day.
assistant