Hello.
user
Hello. What kind of help are you expecting from my side?
assistant
Is this a Active Flight Booking Agency?
user
Yes, you are in right place.
assistant
I had done a reservation last week for New York location but for some issues I want to cancel my ticket. Can you please help me with it?
user
Sure, can I know the name on which the reservation has been done?
assistant
Yes, the reservation is on Brandon Turner name.
user
Please hold on for a moment, I will be back with your reservation status.
assistant
Sure but I want to know whether there will be any charges in cancelling process?
user
I am happy to inform you that, we will not charge for cancelling the reservation.
assistant
It's really good to hear from you.
user
Sorry Turner, I could not find your reservation in our data base.
assistant
It's fine. Anyway, thanks for your information.
user
You are most welcome.
assistant