Hi.
user
Hello, how can I assist you now?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
Sure, my name is Jeffrey Lopez.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Sorry Jeffrey Lopez, no reservation has found under your name to cancel.
assistant
That's fine. Anyways, thank you for your service.
user
Thank you for choosing us, have a good day.
assistant