Hello.
user
Hello, how may I aid you today?
assistant
I am Patricia Green. Owing to an emergency, I want to cancel my reservation. Will you help me in that?
user
Sure, we are here to cancel your recent reservation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant