Hello.
user
Hello. How may I guide you today?
assistant
I am Frank Hernandez.
user
Nice meeting you Frank.
assistant
I would like to change my reservation as I postponed my trip to next year, can you please help me out?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Ok.
user
I have found your reservation. Can you please provide your new journey airport codes for booking?
assistant
I would like to fly from PHX to MSP.
user
Ok, may I know your preferable dates of travelling?
assistant
My departure and arrival dates are 03/28 and 03/30.
user
Please wait a moment to check the flights.
assistant
Ok.
user
Sorry to inform you that, there are no flights moving to your region with your requested dates of travelling.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant