Hi.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier this week to give a seminar but due to bad weather conditions I just want to cancel it. Can you help me with this?
user
Sure, may I know your good name please?
assistant
I am James Parker.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
OK, no issues. Thank you for your information.
user
Thank you for opting us.
assistant