Hi.
user
Hello.
assistant
I am Eric Thomas.
user
How can I assist you Eric?
assistant
I need to change my existing reservation as my college function got postponed, Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Sorry Eric Thomas, no reservation found on your name in our reservation list.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us, have a nice day.
assistant