Hello.
user
Hello, how best I can support you now?
assistant
I have made an earlier reservation to attend for a conference, due to some issues conference has been postponed. Can you please be my helping hand to change it?
user
Definitely, I will help you out.
assistant
Thanks for considering my request.
user
On whose name, you have reserved the ticket earlier?
assistant
Please check my reservation on the name of Catherine White.
user
Thanks for your name, please standby.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
That's Ok, thanks for your response.
user
Thank you for approaching us.
assistant