Hi.
user
Hello. How may I aid you today?
assistant
I want to book a direct flight ticket to attend an emergency case at DC. Can you help me?
user
Sure, I am here to help you in booking. Please share your planned travelling dates.
assistant
Feb 04th and 06th are my travelling dates.
user
Would you like to travel in a connecting flight or a direct flight?
assistant
I need  a direct flight.
user
Kindly share your boarding and landing airport codes.
assistant
HOU and IAD are my airport codes.
user
May I know your name please?
assistant
Paul Lopez here.
user
Is there any other preferences that you would like to add before booking?
assistant
I would like to travel in an normal-cost airlines.
user
Thank you for sharing your journey details, sorry to inform you currently no flights are running at that locations due to abnormal weather conditions.
assistant
No issue, Thank you.
user
Thank you for approaching us.
assistant