Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
Dennis Adams.
user
Please wait for a moment.
assistant
Ok, take your time.
user
There is a reservation found as per your name in our database, shall I cancel it?
assistant
Yes, cancel the ticket.
user
Your previous reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us with a query.
assistant