Hi.
user
Hello, how can I aid you today?
assistant
Please change my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Lisa Thompson.
user
Please, wait.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, Thanks for the information.
user
Thank you for availing us.
assistant