Hi.
user
Hello.
assistant
I am Janet Martinez.
user
How can I help you?
assistant
Can you help me for cancelling my existing reservation?
user
Sure, I'll help you in that. Please be on hold.
assistant
Sure.
user
Janet, I have searched for your reservation in our database but I didn't find it to do cancellation.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant