Hello.
user
Hello. How may I render you?
assistant
I am Kimberly Johnson. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant