Hello.
user
Hello.
assistant
Brandon Miller here.
user
Miller, how may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is available by your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for contacting us.
assistant