Hello.
user
Hello. How can I help you today?
assistant
I am Kimberly Lee. Actually, there is a problem with my travelling dates. Can you help to cancel my ticket?
user
Sure, I can help you with that. Please allow me a moment to check the details.
assistant
Please check the details.
user
Kimberly, I have checked and see that there is no reservation found under your name.
assistant
That's fine for me. Thank you for your response.
user
You are welcome. Thank you for contacting us.
assistant