Hi.
user
Hello, how may I assist you today?
assistant
I would like to cancel my recent reservation, due to sudden changes in climate I was fallen sick. Can you please help me in cancellation?
user
Sure, I am here to assist you in cancellation.
assistant
Thank you.
user
May I know your good name please?
assistant
Barbara Anderson is here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for reaching us with a query.
assistant