Hello.
user
Hello. How may I help you?
assistant
Myself Samantha Hall. I want to change my existing reservation, can you help me in that?
user
Ok, please hold on a moment I will revert you back with the proper information. I found your reservation, may I know your travelling dates to get a flight?
assistant
My travel airport codes are MSP to DEN.
user
Mention your trip dates too.
assistant
My planned travel dates are 12/13 and 12/15.
user
There is a connecting flight-1013 on Hawaiian airlines, would you like me to proceed?
assistant
That's fine, please proceed in booking.
user
Ticket has been done with your name.
assistant
Thank you for your service.
user
Thanks for reaching us.
assistant