Hello.
user
Hello. How may I aid you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Can I know your name to check to reservation details?
assistant
Sure, myself Nicole Williams.
user
Sorry, there is no active reservation on your name Nicole Williams.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant