Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sarah Martin here.
user
There is no reservation found under your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant