Hello.
user
Hello, how can I assist you?
assistant
I have made an earlier reservation to attend for a seminar, due to some issues seminar has been postponed. Can you please help me to change on the name of Barbara Lee?
user
Sure, I am here to aid you.
assistant
Thanks for considering my request.
user
Please give me a minute, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Ok, Thank you.
user
Thank you for contacting us.
assistant