Hello.
user
Hello, how can I help you today?
assistant
I am planning to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know you name to proceed further?
assistant
Sure, my name is Mary Allen.
user
Please give me a minute.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant