Hello.
user
Hello. How can I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
May I know your name ?
assistant
Samantha Jones here.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant