Hello.
user
Hello, how can I assist you?
assistant
As my business meeting at Detroit has been cancelled, so I want to cancel my reservation. Can you help me with that?
user
Sure, I will help you. To check the information, provide me your name.
assistant
I am Joseph Perez.
user
We are glad to inform you that there is no reservation with your name.
assistant
No problem, thank you for your service.
user
Thank you, for reaching us.
assistant