Hello.
user
Hello.
assistant
Nancy Scott here.
user
How may I be of your assistance?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, there is no reservation found by this name.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your information.
user