Hi.
user
Hello.
assistant
Can you please help me to cancel my reservation?
user
Sure, please mention your name to check.
assistant
Dennis Lee here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, thanks for checking.
user
Thank you for reaching us.
assistant