Hello.
user
Hello. How may I aid you at this moment?
assistant
I want to cancel my recent reservation due to sudden change in my trip dates. Can you help me with that?
user
Sure, please wait for few minutes. Can I know your good name please?
assistant
I am Jonathan Brown.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant