Hello.
user
Hello, how may I help you today?
assistant
I am Cynthia Jackson. I want to cancel my recent reservation, due to my exam has been cancelled. Can you please help me with that?
user
Sure, please wait a minute.
assistant
Sure.
user
We could not found any reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant