Hi, I am Cynthia Adams.
user
Hello, how can I serve you?
assistant
Due to postponed of my last semester exam, so I would like to change my reservation. Can you help me in changing?
user
Sure, wait for a moment.
assistant
Ok, I will wait.
user
Thanks for waiting, sorry to say that, no reservation was found with your name.
assistant
Not an issue, thanks for your support.
user
Thanks for connecting with us.
assistant