Hi.
user
Hello, how can I help you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues, can you please help me in booking?
user
Sure, can I have your name please?
assistant
I am Richard Brown.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant