Hi.
user
Hello. How may I aid you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please help me with your name to check your details.
assistant
Sure, my name is Katherine Jones.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us, have a nice day.
assistant