Hi.
user
Hello, How exactly I can serve you the best today?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with it?
user
Sure, I will help you with that. May I know your name to check your details in our database?
assistant
I am Melissa Clark.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Fine, thanks for the information.
user
Thank you for reaching us.
assistant