Hi.
user
Hello.
assistant
Steven Harris here.
user
How can I help you?
assistant
I want to cancel my recent reservation due to my health issues, can you help me out?
user
Sure, give me a minute.
assistant
Sure, take your own time to check.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's very sad to hear from you, thank you for checking with my previous booking.
user
Thank you for reaching us.
assistant
You are most welcome.
user