Hello.
user
Hello, how may I be of your service?
assistant
I am Micheal Green, my plan to visit my grand father for his appointment with doctor got cancelled, So I want to cancel my recent reservation. Could you hlp me in cancelling?
user
Sure, please wait for a while.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for choosing us.
assistant