Hi, Eric Lopez here.
user
Hello, how may I assist you?
assistant
Due to Tornado warnings in my destination place, so I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, not an issue.
user
Thank you so much for choosing us.
assistant
Thanks for your prompt response.
user