Hi.
user
Hello. How may I assist you?
assistant
Can you cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Sure, I am Shirley King.
user
Please hold on a moment.
assistant
Sure.
user
Shirley King, no reservation has been found on your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant