Hello.
user
Hello. How can I assist you?
assistant
Could you please help me to cancel my recent reservation due to my health issue?
user
Ok, please can I know your name to proceed?
assistant
Sure, Brenda Lopez is my name.
user
Ok, please wait a moment.
assistant
Sure.
user
Ok, thank you for waiting. Your reservation is found and cancelled successfully.
assistant
Thank you for the help.
user
Thank you for choosing our agency, hope you will contact us again.
assistant