Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with cancellation.
assistant
Thanks for that.
user
May I know your good name?
assistant
Sure, my name is Ruth Lopez.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, I'll wait for your response.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for visiting us, we hope see you again.
assistant