Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me out with that?
user
Sure, may I know your name please?
assistant
I am Carol Young.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant