Hello.
user
Hello, How can I amend you?
assistant
Jerry Collins here, Due to an emergency I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will help you with that. Please be on hold.
assistant
Sure.
user
There is no active reservation on your name, to cancel it.
assistant
Not an issue, thank you.
user
Thanks for approaching us.
assistant