Hi, I am Amanda Wright.
user
Hello, how may I oblige you today?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Please wait for a couple of minutes.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for opting us.
assistant