Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name?
assistant
Thank you for accepting my request. Myself Cynthia Walker.
user
Ok, please wait.
assistant
Ok, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant