Hello.
user
Hello. How can I help you?
assistant
I am Sharon Evans.
user
Yes.
assistant
As there is a heavy rainfall in New York, I want to cancel my recent reservation. Can you please help me out?
user
Please wait for a moment to check your details?
assistant
Sure.
user
Sorry, there is no reservation is found by your name.
assistant
That's ok. Thank you for your information.
user
Thank you and have a nice day.
assistant