Hello.
user
Hello.
assistant
My name is Gregory Brown.
user
Welcome to flight booking agency Brown. How may I help you?
assistant
I planned to visit Philadelphia for a music concert, but due to bad weather, the concert is postponed to other dates.
user
Ok, let me check the status of your previous reservation. Actually, there is no reservation on your name to change it.
assistant
That's ok. Thank you for your time.
user
Welcome, It's my pleasure.
assistant