Hello.
user
Hello, do you need any help from us?
assistant
I have booked a flight ticket in the last week but now the meeting was postponed. So, I just want to change the travel dates. Can you please help me to do that?
user
Sure, could I have your name please?
assistant
Sharon White here.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, no problem. Thank you.
user
You are welcome, have a great day.
assistant