Hello. I am Frank Parker.
user
Hello, what can I do for you today?
assistant
I want to Change my reservation due to an emergency work at my place.
user
Ok, I can help you better. Give me a minute, I will check and let you know the status of your reservation.
assistant
Sure.
user
Sorry, we did not find any active reservation on your name to change.
assistant
Ok, thank you for informing me.
user
Thanks for consulting us, have a good day.
assistant