Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, we are here to help you. Can you please share your good name please?
assistant
I am Raymond Young.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant