Hello,.
user
Hello, how can I help you?
assistant
I am Linda Baker, owing to an emergency I want to change my existing reservation.
user
Ok, please wait a moment. I will check and get back to you.
assistant
Sure.
user
Thanks for being wait. Unfortunately there is no reservation found against your name.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you and have a nice day.
assistant