Hello.
user
Hello, how can I help you today?
assistant
I have to cancel my recent flight ticket booking due to some health issues, can you please help me with that one?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your name please to proceed further?
assistant
My name is Steven Miller.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem with that one, thank you for your immediate response.
user
Thank you for approaching us.
assistant
Welcome.
user