Hi.
user
Hello.
assistant
I am Jason Adams.
user
Jason Adams, how may I assist you today?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, I will help you. Please help me with a minute. Jason Adams, I regret to inform you that there is no active booking done on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us. Have a great time.
assistant