Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation due to sudden change in my trip. Can you assist me?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name please?
assistant
Brian Mitchell.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for reaching us, have a nice day.
assistant