Hi.
user
Hello, how may I oblige you today?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues it got post pone. Could you please help me in changing an existing reservation?
user
Sure, may I know your name please?
assistant
I made a reservation by this name Frank Brown.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Can you please forward your new journey details?
assistant
01/07 and 01/09 are my updated travelling dates. My source is LAS and my destination is OAK.
user
Ok, please wait.
assistant
Sure.
user
We found a connecting flight in JetBlue airlines with a fare of 100 and the flight number is 1006. Shall I confirm it?
assistant
That's fine, you can proceed with the booking.
user
Sure, your booking has been confirmed.
assistant
Thank you for your help in booking.
user
Thank you for reaching us.
assistant