Hello.
user
Hello, how can I assist you today?
assistant
Owing to have an  emergency operation to my friend, I want to change the reservation date of my friend. Could you help me in this with the name of Debra Wright?
user
Sure. Wait for some time.
assistant
Ok.
user
Thanks for waiting there was no reservations found on your name.
assistant
Not an issue.
user
Thanks for choosing us.
assistant
Thank you for your assistance.
user