Hello.
user
Hello, how can I guide you?
assistant
My name is Jacob Davis, I already book a flight to Orlando to meet my grand father but due to some reason my plan is cancelled. Can you help me to cancel my reservation?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant