Hi.
user
Hello, how can I guide you for today?
assistant
Due to bad weather conditions, I cannot attend my meeting. Can you help me to change my existing reservation?
user
May I know your name?
assistant
Sure, my name is Anthony Clark.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you.
user
Thank you for contacting us, have a nice day.
assistant