Hi.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation, Can you help me out?
user
Sure, may I know your name for checking?
assistant
My name is Alexander Wilson.
user
Sure, give me a minute.
assistant
Sure.
user
We found your reservation, can you share your journey dates?
assistant
My journey dates are from Apr 19 to Apr 21.
user
Do you have any airline preferences?
assistant
I prefer normal-cost airline.
user
Can you share your journey airport codes?
assistant
My airport codes are from ATL to AUS.
user
Do you have any other specifications?
assistant
I need a direct flight only.
user
May I know your name for documentation? As you have mentioned above.
assistant
Ok.
user
Sorry, there is no flight on your given dates.
assistant
Ok, No issues.
user
Thank you for reaching us.
assistant
Thank you.
user