Hi.
user
Hello. How may I help you?
assistant
I want to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I can do that for you. May I know your name?
assistant
I am Jennifer Davis.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok. Thank you for your service.
user
You are welcome and thank you for contacting us.
assistant