Hello. I am Betty Baker.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation as my exams got cancelled, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a minute.
assistant
Ok.
user
Thanks for waiting, we found your reservation. Shall I proceed to cancel?
assistant
Yes, you can cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant