Hi.
user
Hello. How may I serve you today?
assistant
I am Laura Jackson. I want to change my existing reservation as my interview got postponed. Please help m eout.
user
Sure, I'll try to change your existing reservation. Please wait a moment I will check the reservation status.
assistant
Ok, take your time.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant