Hello.
user
Hello. How can I aid you?
assistant
As my plan to go for holiday trip got postponed, I want to change my reservation. Can you please help me with that?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Alexander Jackson.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant