Hello.
user
Hello, how may I assist you?
assistant
Kathleen Adams this side, I want to cancel my ticket due to some emergency.
user
Ok, hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Adams, there are no flights reserved on your name.
assistant
No issues, probably it might been cancelled by my assistant.
user
Thank you for choosing us.
assistant
Thank you for reaching us.
user
Have a good day.
assistant