Hello.
user
Hello, how can I help you today?
assistant
John Wilson here.
user
Nice meeting you Wilson.
assistant
Due to some reason, I want to cancel my ticket. Can you do this for me?
user
Sure, I can do it for you. Just wait for a while please.
assistant
Sure.
user
Ok, we found your reservation and we had cancelled it. Do you have any other plans to travel?
assistant
No. Thanks.
user
It's my pleasure.
assistant