Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you. May I know your name?
assistant
Thank you. I am Samuel Martin.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for approaching us.
assistant