Hello.
user
Hello. How can I help you?
assistant
I am Michelle Thompson.
user
Ok.
assistant
I want to cancel my recent reservation due to my trip dates are postponed. Can you please help me?
user
Sure, We are here to help you.
assistant
Thank you.
user
Wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no active reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you.
assistant