Hello, I am Thomas Adams.
user
Hello, how can I support you today?
assistant
Due to some climate changes I want to postpone my trip as if now I would like to change my recent reservation. Can you please help me in doing this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a few minutes.
assistant
Ok.
user
Thank you for your patience, we are sorry to say that there is no reservation found on your name.
assistant
It's ok, not a problem. Thanks for your service.
user
Thank you for reaching us.
assistant