Hello.
user
Hello. How can I assist you for the day?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, I am gleeful to help you with that changing reservation. May I know your name please?
assistant
My name is David Young.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to inform you that, there is no reservation found on your name in our database to change it.
assistant
Ok, no issues. Thank you for your information.
user
Most welcome, thank you for contacting us.
assistant