Hello.
user
Hello, how may I help you today?
assistant
Please change my existing reservation due to some health issues?
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, I am Kenneth White.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for visiting us, we hope see you again.
assistant