Hello.
user
Hello.
assistant
Gregory King here.
user
How can I aid you today?
assistant
I would like to change my reservation as my exams are postponed to next month, can you please help me in changing?
user
Sure, I am here to help you with that.
assistant
Thank you for positive response.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, not a problem. Thank you for checking out.
user
Thank you for reaching us.
assistant