Hi.
user
Hello. How may I assist you at this moment?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. Could you send me your full name?
assistant
Myself Debra Davis.
user
Sorry to inform you that there is no reservation found based on your name in our database.
assistant
No problem, thanks for checking.
user
Thank you for approaching us.
assistant