Hi. I am Donald Thompson.
user
Hello, how may I help you?
assistant
I already have an reservation to attend my meeting, due to some problems meeting place has been changed. So, I need a few changes in my reservation. Can you help me in changing an existing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for opting us.
assistant