Hi,.
user
Hello, may I know your name?
assistant
I am Stephanie Phillips.
user
How can I help you today?
assistant
I have an issue with my existing reservation and I want to change it. Can you help me in doing this?
user
Sure, I will help you. Please wait for a moment, I will check and back to you.
assistant
OK.
user
Thanks for patience, sorry there is no reservation is found on your name.
assistant
OK. No issues thanks for your response.
user
Thank you. Have a nice day.
assistant