Hello.
user
Hello, how may I serve you today?
assistant
Please help me in changing my existing reservation due to some problem in the dates I have booked.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please share me your name.
assistant
I am William Gonzalez.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation found on your name to change.
assistant
Ok, no issues. Thank you for giving the information.
user
Thank you for choosing us.
assistant