Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me in cancelling my ticket?
user
Sure, I am very happy to help you with that. I would like to know your name for cancelling your reservation.
assistant
The ticket is under the name Anna Green.
user
I found your reservation on your name, later I cancelled your reservation.
assistant
Thank you for cancelling my ticket. Thank you for your help.
user
Thank you for contacting us.
assistant