Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Dennis Jackson, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Dennis Jackson, no reservation has found under your name to cancel.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant