Hello.
user
Hello, How can I support you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here for that. Please mention your name to search for the status of your reservation?
assistant
My name is Rebecca Jackson.
user
Thanks for the details, please wait.
assistant
Ok.
user
Thanks for waiting. We found a reservation on your name in the reservation list. Shall I proceed to cancel?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thanks for your service.
user
Thank you for assisting us.
assistant