Hello.
user
Hello, how can I support you?
assistant
I want to cancel my recent reservation, as I am not going to attend the seminar which is to be held in next week.
user
Sure, May I know your name for cancellation?
assistant
My name is Gregory Phillips.
user
Ok, Gregory Phillips, Thanks for your name. Please wait for sometime. We are sorry to say that no reservation has been found based on your name.
assistant
Thank you for your assistance.
user
Thanks for choosing us, have a nice day.
assistant