Hello.
user
Hello. How can I assist you?
assistant
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
user
Sure, can I know your name please?
assistant
Sure, my name is William Collins.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for approaching us.
assistant