Hi.
user
Hello, how may I help you?
assistant
I am Cynthia Scott, I want you to change my flight reservation as my trip got postponed. Can you please do that for me?
user
Sure, I am here to help you. Let me check your reservation status in our database.
assistant
Sure.
user
Scott sorry to inform you, no reservation is found on your name in our database.
assistant
Not an issue, thank you for checking.
user
You are welcome.
assistant