Hi.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Will you help me in cancellation?
user
Sure, may I know your good name to proceed with cancel?
assistant
My name is Kathleen Robinson.
user
Thank you for providing your name, I regret that there are no flights found with the given details.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you.
user