Hi.
user
Hello, how can I guide you for today?
assistant
Andrew Carter here. I want to cancel my booking, can you help me please?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time to check.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, that's fine. Than you for checking.
user
Thank you for contacting us, have a nice day.
assistant
You are most welcome.
user