Hello.
user
Hello. How can I help you at this moment?
assistant
Anthony Jackson here. I would like to change my recent reservation due to some health issues, can you please help me in that?
user
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
assistant
Ok, I will wait for your response.
user
Anthony Jackson, there is no active reservation found under your name in our database.
assistant
That's ok, no problem.
user
Thank you for utilising our service.
assistant
Anyway thank you for the information.
user