Hello.
user
Hello. How can I help you at this moment?
assistant
I have reserved flight ticket but unfortunately my family was not accepting to travel on particulate dates so, can you please help me to change my active reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide the name on which you have done the reservation previously?
assistant
Sure, my name is Sandra Davis.
user
Wait a moment please.
assistant
Sure.
user
Sandra Davis, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant