Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, may I know your name for the cancelling process?
assistant
I am Jacob Hill.
user
Thank you, please wait for a moment.
assistant
Ok.
user
Your reservation is found by our database, and it's cancelled by our end.
assistant
Thank you.
user
Welcome, thank you for opting us.
assistant