Hi.
user
Hello, How can I aid you now?
assistant
Owing to an emergency, my planned to attend a workshop on Mainframes technology has been postponed. So I want you to change my existing reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, I had a recent reservation with name Susan Baker.
user
Ok. There is no active reservation found with your name, to change it.
assistant
Ok, no worries at all.
user
Thank you for your presence.
assistant
I appreciate your service.
user