Hello.
user
Hello. Can you please tell me how may I assist you?
assistant
I want to cancel my recent reservation. Can you help me?
user
Sure, I will definitely help you. Can I know your name?
assistant
Thank you, I am James Martin.
user
Ok, I will check your ticket status and get back to you. Please hold on for a while.
assistant
Sure, I will wait for your response.
user
Sorry to intimate you that, there is no active reservation found with your name to cancel your ticket.
assistant
Ok, not a problem. Thank you for your information.
user
Most welcome. Thank you for opting us.
assistant