Hello. I am Virginia Martin.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you in changing the previous reservation. Please wait for a while.
assistant
Sure.
user
There is no reservation on your name in our records.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant