Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Ok, I will help you with that. Let me know your name please.
assistant
I am Raymond Allen.
user
Please, wait for a while.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Please cancel reservation.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant