Hello.
user
Hello, how can I aid you today?
assistant
Benjamin Gonzalez here. My plans have been changed, so could you please change my recent reservation.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Benjamin Gonzalez, there are no flights reserved on your given name formerly.
assistant
No issue, Thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant