Hi.
user
Hello, Good Afternoon.
assistant
I am Brandon Brown.
user
Ok Brown, how can I aid you?
assistant
I am unable to travel right now due to health issues, so can you help me for cancelling my recent reservation?
user
Yes, I can help you.
assistant
Thank you.
user
Please wait a minute while I am  checking the status of your reservation.
assistant
Ok, I will wait for your response.
user
Sorry to inform you that, there is no reservation found with your name to cancel.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for consulting us. Have a nice day Brown.
assistant