Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, can I know your name please?
assistant
Myself Stephanie Davis.
user
Ok Davis, please wait for a while.
assistant
Sure.
user
Sorry, we regret to inform you that there is no active reservation found with your name in our records.
assistant
It's ok, thank you.
user
Most welcome.
assistant