Hello.
user
Hello. How can I help you?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
user
I will help you.
assistant
Thank you.
user
Sure, can I know your name to check the reservation status.
assistant
Ok, please check under the name as Susan Turner.
user
Your reservation has been successfully cancelled which is done under your name.
assistant
Anyways, thank you for your appreciable service.
user
You are welcome and hope you will choose us again.
assistant