Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your name?
assistant
Sure, Frank Davis is my name.
user
Hold on a minute.
assistant
Sure.
user
We could not find any active reservation on your provided name.
assistant
OK, thanks for your help.
user
Thank you for reaching us.
assistant