Hi.
user
Hello, how may I help you?
assistant
Will you please help me in cancelling my ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I reserved my ticket with name Emily Hernandez.
user
Please, wait a minute. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time.
assistant
Ok.
user
We found a reservation on your name. Can I cancel it?
assistant
Yes, you can proceed to book. Sorry, You can cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us, have a good day.
assistant