Hi.
user
Hello, how can I assist you at this moment?
assistant
I am Rachel Williams. Can you book a flight ticket from Seattle, SEA to Philadelphia, PHL?
user
Sure Rachel, I am ready to help you with that.  Can I have your travel dates please?
assistant
My journey dates are from 08/21 to 08/23.
user
Ok Rachel, please wait a moment.
assistant
Sure.
user
Hawaiian airlines running a flight in your route with connection 1 and the ticket fare is 200. Is it ok for you?
assistant
Do not proceed, I need a direct flight.
user
Ok Rachel, I will check with that.
assistant
Ok.
user
Sorry Rachel, no flight is available to you with connection 0.
assistant
Ok, No problem. Thank you.
user
Thank you for choosing us, have a good day.
assistant