Hi.
user
Hello, how can I aid you?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name?
assistant
Sure, my name is Sharon Hernandez.
user
There is no reservation found under your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant