Hello.
user
Hello.
assistant
I am Ronald Hernandez.
user
Ronald Hernandez. How can I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, can you give me a moment?
assistant
Sure.
user
I regret to inform that there is no reservation by the name Ronald Hernandez.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant