Hi.
user
Hello, how can I help you today?
assistant
I am Paul Mitchell. Owing to an emergency, I need to cancel my existing reservation. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thanks for contacting us.
assistant