Hi, I am Margaret Hall.
user
Hello, how may I assist you today?
assistant
Owing to an emergency I would like to cancel my recent reservation. Could you please help me in that.
user
Sure. Please hold on, I will check the availability of existing reservation and let you know.
assistant
Ok.
user
Thank you for holding on, We found no reservation with your specified name.
assistant
Ok, not an issue, thanks for your help.
user
Thank you for choosing us, Have a nice day.
assistant