Hello.
user
Hello.
assistant
Elizabeth Williams here.
user
How can I assist you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you.
assistant
Thanks for that.
user
The reservation is not found on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant