Hello.
user
Hello, how do I serve you today?
assistant
I am Ronald White, I want to change my reservation as I planned for round trip to Oakland is postponed. Can you help me with that?
user
Sure, will you please wait for a minute?
assistant
Sure.
user
Sorry Ronald White, we could not find any reservation was on your name in our database.
assistant
Ok, thank you for the information.
user
Thank you.
assistant