Hello, I am Alexander Parker.
user
Hello, how can I support you?
assistant
As my convocation was cancelled due to problem in the college. Would it be possible to cancel my recent reservation?
user
Please wait a moment, I will check and get back to you.
assistant
Sure.
user
Sorry Alexander, there is no reservation found on your given name.
assistant
No problem, thank you for the information.
user
Thank you for connecting us.
assistant