Hi.
user
Hello. How can I serve you?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure. May I know your name?
assistant
My name is Dennis Walker.
user
Give me a minute.
assistant
Sure.
user
We didn't found any reservation by this name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant