Hello. Virginia Gonzalez here.
user
Hello. How may I help you out?
assistant
I want to cancel my reservation because of emergency. Can you please help me for that?
user
Sure, I will help you out.
assistant
Ok.
user
Please give me a moment.
assistant
Ok, I will wait.
user
Sorry, there are no reservations found.
assistant
Anyway, thank you for the information.
user
Thank you for your services.
assistant