Hello.
user
Hello, how may I assist you?
assistant
My plans to visit Dallas has cancelled, please help me to cancel my recent reservation.
user
Sure, may I know your good name please?
assistant
My name is Kimberly Roberts.
user
Ok, hold on for a moment please.
assistant
Ok, take your own time.
user
Sorry to say this Kimberly, there are no reservation under your name.
assistant
Ok, no problem.\.
user
Thank you for reaching us. Have a good day.
assistant
Thank you for your information.
user