Hello,.
user
Hello, how may I aid you for the day?
assistant
I am Pamela Walker. I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for opting us.
assistant