Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
Nancy Mitchell here.
user
 Please wait a moment, let me check your previous reservation status.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant