Hi.
user
Hello, how can I aid you for today?
assistant
Margaret Turner here. I want to change my existing reservation due to some sudden changes in my trip dates.Can you help me in this?
user
I am happy to help you in changing your reservation.
assistant
Thank you.
user
Sorry to say this Margaret Turner, there is no active reservation with your name in our booking list.
assistant
Not a problem, thank you for your kind information.
user
You are welcome, thank you for reaching us.
assistant