Hello.
user
Hello. How may I help you today?
assistant
Unfortunately, I want to cancel my recently done reservation due to some problem. Can you please help me in this situation?
user
Sure I will help with that, may I know your name for canceling your reservation?
assistant
Sure, myself Anna Hall here.
user
No reservation found on your name Mr.Anna Hall.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant
Welcome.
user