Hello.
user
Hello, How can I help you out today?
assistant
I want to cancel my recent reservation due to personal problems.
user
Ok.
assistant
Can you please help me?
user
Sure. Can you send me the name to check with reservation list?
assistant
I am Steven Nelson.
user
Ok. Thanks for providing your name, but no reservation is existed to cancel. Thanks for choosing us, Have a nice day.
assistant
Thank you.
user