Hi.
user
Hello, how can I help you?
assistant
I am Catherine Wright. I need a direct flight to reach New York as it is an urgent case, can you help me with this?
user
Sure, may I know your travelling dates?
assistant
My travelling dates are 12/13 and 12/15.
user
Could you please provide me your source and destination codes?
assistant
Yes, I want to fly from JFK to LGA.
user
Sorry to say that, no flights were found with your given details.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant