Hello.
user
Hello. How can I guide you?
assistant
I want to cancel my reservation because I am not feeling well.
user
Oh! I will help you for that. To cancel may I know your name?
assistant
My name is Emma Moore.
user
Emma, I did not found any reservation with your name.
assistant
No problem.
user
Thank you for contacting us. Have a good day.
assistant
Thanks for checking.
user