Hello.
user
Hello. How may I help you today?
assistant
Due to bad weather conditions, I want to cancel my reservation. Can you help me out?
user
Sure. Please tell me on what name you reserved the plane ticket.
assistant
Sure, my name is Stephanie Carter.
user
Carter, please wait for a while.
assistant
Ok.
user
Sorry, there is no plane ticket reserved with your name to cancel further.
assistant
That's ok, thank you for the information.
user
Thank you.
assistant