Hello.
user
Hello. How can I assist you today?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Please can I know your name to change the reservation?
assistant
Sure, my name is Debra Jones.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation been found on your name to change.
assistant
It's ok, thank you for the information.
user
Thank you for choosing our agency.
assistant