Hi,.
user
Hello. How may I help you?
assistant
I need a ticket from Los Angeles, CA-LAX to New York, NY-JFK.
user
Sure, I can do that for you. Could you please let me know your travel dates?
assistant
My departure is on 10/20 and 10/22 is my return date.
user
Ok, may I know your name?
assistant
Please provide direct flight. I am Donna Gonzalez.
user
Donna, please wait for a moment.
assistant
Sure.
user
Sorry Donna, there are no direct flights available on your preferred dates.
assistant
Thank you.
user