Hello.
user
Hello. How may I help you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, can you share your name?
assistant
My name is Jessica Perez.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant