Hello,.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am glad to help you in that.
assistant
Thank you.
user
Before proceeding to cancel your previous flight reservation. May I know your name?
assistant
Myself Elizabeth Green.
user
We found your flight reservation in airline database. Shall I proceed to cancel it?
assistant
Ok, proceed.
user
Your flight ticket has been successfully cancelled.
assistant
Thank you for your help.
user
Thanks for opting us.
assistant