Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to sudden change in my trip.Can you help me?
user
Sure, I am happy to help you. For further proceeding can I have your good name please?
assistant
I am Dorothy Lopez.
user
Please wait for a while.
assistant
OK.
user
Sorry, there is no reservation found on your given name.
assistant
That's fine, Thank you.
user
Thanks for choosing us.
assistant