Hello, I am Benjamin Roberts.
user
Hello, how can I support you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I am happy to help you. Please give me a minute, I will check with the reservation on your name to change it.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for contacting our agency.
assistant
Thanks for your help.
user