Hi.
user
Hello, how may I help you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me with this.
user
Sure, may I know your name?
assistant
Myself Richard Wilson.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found under your name in our records.
assistant
It's ok, thank you.
user
Most welcome.
assistant