Hello. I am Linda Brown.
user
Hello, how may I best amend you today?
assistant
I want to cancel my reservation due to sudden demise of my grandfather.
user
Ok,my  condolence to your family.
assistant
Can you help me?
user
Sure, please wait.
assistant
Okay.
user
Thank you for waiting, there is no reservation found on your name in our reservation data list.
assistant
Ok, thanks for informing.
user
Thank you for connecting us.
assistant