Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, please provide your name to proceed further.
assistant
Sure, my name is Janet Campbell.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation was found on your name in our portal.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant