Hello. I am Patrick Hill.
user
Hello, how can I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me in that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing us.
assistant