Hi.
user
Hello, how can I help you?
assistant
Can you help me in cancelling my recent reservation?
user
Yes, I am here to help you.
assistant
Ok.
user
May I know your name please?
assistant
I am Janet Thompson.
user
Ok, please wait a minute I will get back to you.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant