Hi.
user
Hello, how can I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
user
Sure, can I have your name please?
assistant
I am Donna Martin.
user
Ok, please hold on a moment.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Would you like me to cancel?
assistant
Please cancel it.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your quick response.
user
Thank you for reaching us.
assistant