Hi.
user
Hello. How may I help you at this minute?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Emma Adams here.
user
Please wait for a minute.
assistant
Sure, I will wait.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for reaching us. Have a nice day.
assistant