Hi.
user
Hello. How may I help you out?
assistant
Please help me in changing my recent reservation as I can't able to go for the trip due to heavy work load.
user
Sure, I will help you in changing the ticket. Can I know your name please?
assistant
Sure, my name is Donald Scott.
user
Happy to inform you, I have found the reservation. Can I know your travelling dates please?
assistant
Sure, my planned departure and return travel dates are 3rd and 5th of May.
user
May I know your airport codes too?
assistant
My source and destination airport codes are IAH and DTW.
user
Do you need any specifications?
assistant
Yes, I prefer normal-cost airlines to travel.
user
Can I know your preferences?
assistant
My maximum connection has to be 1.
user
There is a flight with connection 1 and price 300, can I proceed?
assistant
That's fine, you can proceed for booking.
user
Ok, your ticket has been booked with flight number 1005.
assistant
Thank you so much for your help.
user
Thank you for reaching us.
assistant