Hello.
user
Hello. How can I help you today?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you for your positive response.
user
Could you please let me know your name to check the reservation list?
assistant
Please check the ticket under the name Matthew Gonzalez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure, I will wait for your response.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for availing us.
assistant