Hello.
user
Hello, how may I assist you today?
assistant
I am Jeffrey Lopez. Owing to an emergency, I want to cancel my reservation.
user
Sure, please hold a moment, let me check your current reservation and let you know.
assistant
Sure.
user
Thanks for your time, sorry, unfortunately no reservation found with provided name.
assistant
Not an issue. Thanks for your service.
user
Thanks for reaching us, have a great day ahead.
assistant