Hi.
user
Hello, how can I help you?
assistant
I want to change my existing reservation owing to an emergency.
user
Sure, may I know your name please?
assistant
I am Jacob Scott.
user
Let me take few seconds to render your details.
assistant
Sure.
user
As our results from data base there is no active reservations found on your name.
assistant
Thank you.
user
Thank you for choosing our agency.
assistant