Hello,.
user
Hello, how may I help you today?
assistant
I am Stephanie White. I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, please wait for a while.
assistant
Sure.
user
we are sorry to inform you that there is no reservation found with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for availing us.
assistant