Hello.
user
Hello, how may I support you today?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Kimberly Collins.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant