Hello,.
user
Hello, how may I render you?
assistant
I  am Michael Parker. I made a earlier reservation to go for a trip with my family, due to attend an emergency meeting, I want to change my reservation. Can you please help me with that?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We found a reservation by your name. Could you please let me know your updated travel dates?
assistant
My journey date are, depart on 01/27 and arrival on 01/29.
user
Kindly provide me your airport codes.
assistant
My airport codes are, LAX to LGA.
user
Thanks for sharing your details. There are no flights available at this moment.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant