Hello, Emma Campbell here.
user
Hello Emma, how may I assist you?
assistant
My business meeting got postponed, so I want to change my reservation.
user
Sure, I will do that for you. Let me check your reservation status.
assistant
Ok.
user
Emma, I have not found any reservation by your name in our database.
assistant
No problem, thank you for your help.
user
You are welcome and thank you very much for contacting us.
assistant