Hello.
user
Hello, how may I assist you?
assistant
I am Brenda Robinson, I would like to change my recent reservation, can you help me?
user
Sure, I am here to help you. Hold on for a moment please.
assistant
Thank you. Sure.
user
Sorry Brenda, there are no flights reserved on your given name formerly.
assistant
That's fine, thanks for your information and great service.
user
Welcome, thank you for choosing us. Have a great day.
assistant