Hello. I am Timothy Thompson.
user
Hello, how may I serve you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there no reservation found on your name in our system data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, we hope see you again.
assistant