Hello. I am Carolyn White.
user
Hello. How may I assist you today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there are no active reservations on your given name to change.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching our service.
assistant