Hello.
user
Hello. How best can I assist you at this moment?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am happy to help you in cancelling your recent reservation.
assistant
Thank you.
user
Please, forward me your name to proceed further.
assistant
My name is Ryan King.
user
Ok, please wait for a while.
assistant
No. Ok.
user
Sorry, we have not found any reservation on your name in our records.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant