Hi.
user
Hello, how may I aid you?
assistant
I am Kimberly Young. Due to an emergency, I am unable to catch the flight on the dates which I have reserved, so can you please help me in changing my flight ticket booking?
user
Sure, I am happy to help you. Please wait a moment I will check your existing details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No issues with that.
user
Thank you for connecting with us, have a pleasant day.
assistant
Thank you for your information.
user