Hello.
user
Hello, how can I guide you for today?
assistant
Can you aid me in cancelling my ticket which was booked on the name Eric Martin?
user
I will help you with that.
assistant
Thank you.
user
Please give me a minute I will check the status of your existing reservation.
assistant
Take your time.
user
I found your reservation and cancelled it successfully.
assistant
Thank you for the support.
user
Thank you for contacting us, have a nice day.
assistant