Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to bad health condition. Can you help me with that?
user
Ok, may I know your good name?
assistant
I am Brandon Collins.
user
 Please wait I will revert you in a moment.
assistant
Sure.
user
Sorry to inform you that no reservation was found on your name.
assistant
No problem. Thank you.
user
Thank you for availing us.
assistant