Hello.
user
Hello, how may I aid you?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Scott Jackson.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant