Hello.
user
Hello, May I know your good name please?
assistant
Sure, I am Deborah Nelson.
user
How best I can aid you today?
assistant
Due to some health issue, I am unable to travel now. Can you please change my existing reservation?
user
Sure, we are here to help you to change it.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant