Hi.
user
Hello.
assistant
Robert Campbell here.
user
How can I assist you at this moment?
assistant
Owing an emergency, I want to cancel your reservation. Can you please help me?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please be hold on for a moment and I will check your reservation status.
assistant
Ok.
user
Thank you for waiting. Sorry Robert, no reservation has found under your name to cancel.
assistant
It's ok, thank you for checking.
user
Most welcome. Thank you for choosing us, have a good day.
assistant