Hello.
user
Hello. How can I aid you?
assistant
I need to change my recent reservation. Please help me in that.
user
Sure, We are here to help you. Can I know your name?
assistant
Thank you, Brenda Wright.
user
Give me a minute.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Thank you for your information.
user
Thank you for picking us.
assistant