Hi.
user
Hello, how can I help you?
assistant
I made a reservation earlier to give a seminar, but due to weather conditions I need to cancel it. Would you help me in this cancellation of a flight ticket?
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Steven Nelson.
user
Ok, please wait.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thank you for your information.
user
Thank you for choosing us.
assistant