Hi.
user
Hello. How can I help you?
assistant
Can you help me in cancellation of my recent reservation?
user
Sure, may I know your name?
assistant
I am William Mitchell.
user
Thank you. Please wait for a while.
assistant
Sure.
user
I found your reservation and cancelled it successfully.
assistant
Thanks for the service.
user
You are welcome and thank you for choosing us.
assistant