Hello, myself Rebecca Anderson.
user
Hello. How can I guide you at this moment?
assistant
I want to change my reservation as I am unwell, could you please help me to change my reservation?
user
Sure, I will help you with this.
assistant
Thank you.
user
Rebecca Anderson, there is no active reservation found under your name in our database.
assistant
Not an issue, thank you for checking.
user
Thank you for contacting us.
assistant