Hello.
user
Hello. How can I help you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you with your concern, May I know your name to check with the status?
assistant
Sure, myself Cynthia Perez.
user
Cynthia Perez, regret to inform that there is no active reservation found under your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant