Hi.
user
Hello. May I know your sweet name?
assistant
Myself Stephanie Walker.
user
Walker, what can I do for you today?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you help me?
user
Ok fine, I am here to help you. Please wait for a minute.
assistant
Ok.
user
Thanks for your patience. There is no reservation found on this name, do you want to make a new booking from us?
assistant
Thank you for your time.
user
It's my pleasure, have a great day.
assistant