Hello, I am Richard Smith.
user
Hello, How can I aid you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, Wait a while.
assistant
Ok.
user
Thanks for waiting, There is no reservation found with your name.
assistant
Ok, no problem.
user
Ok, thanks for reaching us.
assistant
Thank you so much for your good service.
user