Hi.
user
Hello.
assistant
I am James Collins.
user
How may I help you today?
assistant
Would it be possible to change my reservation, which I have done with my name?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for the response.
user
Thank you for consulting us.
assistant