Hi.
user
Hello. Can you please let me know how may I help you?
assistant
I want to book a direct flight ticket to attend an emergency case at IL. Can you help me?
user
Sure, I am here to help you to book the direct flight. Can you please mention your journey dates?
assistant
Jan 21st and 23rd are my travelling dates.
user
What are your genesis and terminus airport codes?
assistant
OAK and ORD are my airport codes.
user
Ok, do you have any particular timings to depart and return?
assistant
No.
user
May I know your full name please?
assistant
Laura Gonzalez.
user
I am really sorry to inform you that, there are no direct flights found in this route on the dates you have given.
assistant
No issue, Thank you for the information.
user
My pleasure to inform you. Thank you for communicating with us.
assistant