Hello, I am Thomas Green.
user
Hello, how may I assist you?
assistant
I want to postpone my trip to the month of December due to emergency. Can you render me in doing some changes in my existing reservation?
user
Sure, please wait a minute.
assistant
Take your time.
user
Sorry, there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user