Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, can I know your name please to check the reservation status?
assistant
My name is Nicole Robinson.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant