Hi.
user
Hello, how may I assist you for the day?
assistant
Can you please help me in changing my reservation as my meeting got postponed?
user
Sure, I will help you with that. May I know your name to check the previous reservation status?
assistant
I am Steven Moore.
user
Ok, please wait for a couple of minutes.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant