Hello.
user
Hello, how may I address you?
assistant
I am Ruth Johnson. I need to change my recent reservation due to postpone of my conference meeting. Could you please help me in doing that?
user
Ok, Let me check the current status and revert you.
assistant
Sure.
user
Its unfortunate that there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for approaching us.
assistant