Hello.
user
Hello, how can I help you today?
assistant
Due to some client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, may I know your good name?
assistant
Myself Donald Wilson.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant