Hi,.
user
Hello, how can I serve you now?
assistant
I am unable to travel to airport to board my flight due to severe accident in my way to airport.
user
Ok.
assistant
Can you help me with the cancellation?
user
Sure. On whose name your reservation was done?
assistant
Please check with the name of Samantha Miller.
user
Please standby, I will check and get back to you.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
Sorry to inform you that there was no reservation found on your name.
assistant
Not a problem. Thanks for the information.
user
Thank you.
assistant