Hi.
user
Hello, what sort of help are you seeking from us?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, we are here to help you. May I know your name please?
assistant
Thanks. Ok, I am Raymond Adams.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to change.
assistant
It's ok, thanks for checking.
user
Thank you for availing our services.
assistant