Hello.
user
Hello, how may I help you?
assistant
Myself Amy Adams. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I can do that for you. Please wait, let me check your reservation status.
assistant
Thank you for accepting my request.
user
Amy, I have not found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant