Hello.
user
Hello, how can I aid you for today?
assistant
I want to cancel my existing reservation, which is done recently. Can you please help me out?
user
I am here to help you about that. Can you please let me know your name for checking the reservation status with your name?
assistant
Thank you for considering my request. Myself William Carter.
user
Sorry William Carter, there is no active reservation under your name for cancellation of your reservation.
assistant
Not a big problem, anyway thank you for the information.
user
You are welcome, thank you for reaching us.
assistant