Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Alexander Hernandez.
user
I found your reservation in our database and I have successfully cancelled it.
assistant
Thank you for your help.
user
Thank you for choosing us, have a great day.
assistant