Hello.
user
Hello. How may i be of your service?
assistant
I intend to cancel my reservation which was made on the name of Brenda Hernandez. Can you help me with it?
user
 Please wait for some time, I will check with your existing reservation status.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
That's ok, thank you for the response.
user
Thanks for picking us.
assistant