Hello.
user
Hello. How can I assist you?
assistant
Due to heavy rains, I would like to change my existing reservation. Please help me out.
user
Sure, please let me know your good name.
assistant
My name is Janet Hernandez.
user
There is no reservation found under your name to do modifications in that.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for choosing us.
assistant