Hi. I am Melissa Edwards.
user
Hello,. How may I help you?
assistant
 I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me?
user
Please wait for a while.
assistant
Ok.
user
Reservation is not available with name Melissa Edwards.
assistant
It's Ok.
user
Thank you.
assistant
Thanks for the assistance.
user