Hello.
user
Hello. How may I assist you?
assistant
I am Nicholas Perez.
user
Yes, Perez.
assistant
Due to heavy rain fall, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name please? Soory, for confirmation I asked your name again.
assistant
That's ok.
user
There is no reservation on your name.
assistant
Ok, no problem.
user
Thank you for connecting with us.
assistant