Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you. May I know your good name please?
assistant
Sure, my name is Brandon Wilson.
user
Please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for approaching us, hope to serve you again.
assistant