Hello. I am Laura Wright.
user
Hello Laura Wright, how can I aid you at this moment?
assistant
My plan to visit a function got postponed, will you help me to change my existing reservation?
user
Sure, I can help you easily.
assistant
Thanks.
user
Please wait a while, I will check and let you know the status of your reservation.
assistant
Sure.
user
Sorry, we did not find any active reservation on your name to change.
assistant
Ok, not a problem. Thank you.
user
Thanks for approaching us, have a nice day.
assistant