Hello, I am Stephanie Carter.
user
Hello, How can I aid you?
assistant
As my plan to go for holiday trip got postponed, I want to cancel my reservation. Will you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting. There is no active reservation on your name.
assistant
It's ok, thank you for your information.
user
Thank you.
assistant