Hello, I am Pamela Collins.
user
Hello, how may I aid you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I will help you. Please, wait for a minute.
assistant
Ok.
user
Thanks for waiting, we could not found any reservation on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thanks for choosing us.
assistant