Hello.
user
Hello. How may I assist you at this moment?
assistant
I would like to cancel my flight ticket booking due to the land issue in my home town, can you please help me in flight ticket cancellation?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Linda Phillips.
user
Please wait a moment.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name in our database.
assistant
Ok, that's fine. Thank you for your quick service.
user
Thank you for reaching us, hope you have a great day.
assistant
Most welcome.
user