Hi.
user
Hello,. How can I help you today?
assistant
Can you please change my recent reservation details? As I have booked the ticket with the wrong details.
user
Sure, can I have your name please?
assistant
Sure, my name is Donna Miller.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant