Hello.
user
Hello, How can I provide assistance to you today?
assistant
I want to cancel my reservation, because my friends already done my reservation. So could you please help me out?
user
Sure, we are here to help you to cancel your reservation. May I know your name?
assistant
Sure, Brenda Robinson is my name.
user
Ok, please wait for a while to check the status of your reservation.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant