Hi.
user
Hello, What kind of service are you expecting from us now?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, may I know your good name please?
assistant
I am Janet Jones.
user
Please wait a minute.
assistant
Sure.
user
 I have found reservation with your name and as per your interest I have cancelled it.
assistant
Thank you.
user
Thank you for choosing us.
assistant