Hello.
user
Hello.
assistant
I am Carolyn Taylor.
user
How can I assist you at this moment?
assistant
I want to change my reservation, due to heavy rainfall, can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Carolyn Taylor, no reservation has found under your name to change.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant