Hi.
user
Hello, how can I aid you today?
assistant
Owing to emergency, I want to cancel my recent reservation. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My self Christine Davis.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant