Hello.
user
Hello, how may I help you?
assistant
I am Michelle Lewis here. I would like to change my existing reservation, which is under my name. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Anyway, thank you for the information.
user