Hello.
user
Hello. How can I assist you today?
assistant
Due to heavy rains, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you on that. Please mention the name for checking the reservation.
assistant
My name is Lisa Roberts.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
Ok, thank you for your information.
user
Welcome, have a great day.
assistant