Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself Patrick Jackson.
user
There is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant