Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation as my trip got postponed, can you please do that for me?
user
Sure, may I know your name please?
assistant
Sure, my name is Emma Robinson.
user
There is no reservation found with your details.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for contacting us.
assistant