Hello.
user
Hello, how may I assist you today to make you happy?
assistant
I just want to cancel my recent reservation, due to some health issue. Can you help me with this?
user
Sure, we are euphoric to help you with cancellation. May I know your good name please?
assistant
Sure, I am Matthew Roberts.
user
Ok, Matthew Roberts. Please wait for while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant