Hello.
user
Hello, this is Easy booking travel agency, how may I serve you at this moment?
assistant
I am a film director, my project has been cancelled, so please help me to cancel my recent reservation.
user
Sure, can I know your good name?
assistant
I am Joshua Brown.
user
Please hold on for few seconds, I will go through your reservation details to cancel your reservation. Sorry Brown, I did not found any reservation showing active in our database for cancelling your reservation, once please look if it might have cancelled previously.
assistant
It's ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant