Hello. I am Jessica Hill.
user
Hello, Is there any help that you need from our agency?
assistant
I want to cancel my recent reservation due to health issues, so please help me in cancel reservation.
user
Sure, we are here to serve you in that. Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name to cancel it.
assistant
Ok, no problem. Thank you.
user
Thanks for approaching us, wish you a nice day.
assistant