Hello.
user
Hello.
assistant
I am Sandra Garcia.
user
How can I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment. Sorry, no reservation is found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant