Hello.
user
Hello.
assistant
Jason Edwards here.
user
How can I guide you at this moment?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I will help you in changing your reservation. Please be on hold for a moment while I check your reservation.
assistant
Sure.
user
Jason Edwards, there is no active reservation found under your name in our database.
assistant
That's ok, no issues. Thank you.
user
Thank you for utilising our service.
assistant