Hello.
user
Hello, how may I help you at present?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, we are here to help you with cancellation. To proceed further, let me know your name.
assistant
Sure, I am Catherine Martin.
user
Thanks for providing your name, please wait.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant