Hello.
user
Hello, how can I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
I am happy to help you with your concern, May I know your name to check with the status?
assistant
I am Eric Williams.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. Eric Williams, sorry there is no active reservation found under your name to change.
assistant
No problem, thank you for the information.
user
Thank you for connecting with our agency.
assistant