Hello. Jennifer Edwards here.
user
Hello Edwards. How may I help you?
assistant
I have planned a trip on 11/27, as many of my friends have leaves on that particular dates. Can you book the ticket from CLT?
user
Sure, may I know your airport codes?
assistant
My destination airport code is OAK and return date will be 11/29.
user
Ok, wait for a minute.
assistant
Ok.
user
Yes Edwards, I found  a flight-1018 with Hawaiian airlines. Can I proceed with the booking?
assistant
Sure, book my ticket.
user
Yes Edwards, your ticket is booked.
assistant
Thank you for your help.
user
Thank you for contacting  us, hope you will contact us in the future.
assistant