Hello.
user
Hello.
assistant
I'm Dorothy Smith.
user
How can I assist you?
assistant
My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name. Can you please help me with that?
user
 Sure, can you please give me your planning dates? Sure, give me a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user