Hi.
user
Hello.
assistant
I am Dorothy Young.
user
How can I assist you today?
assistant
Please help me in cancelling my recent reservation.
user
Sure, I'm glad to help you with that. Please let me check your reservation status.
assistant
Sure.
user
Dorothy Young, there is no reservation found under your name to do cancellation.
assistant
Ok, No issues. Thank you.
user
Thank you for choosing us.
assistant