Hello.
user
Hello. Can you please let me know how may I help you?
assistant
I want to change my existing reservation due to some health issue. Can you help me?
user
Sure, I am here to help you in changing the ticket details. Can you please let me know your name?
assistant
Thank you, I am Patricia Harris.
user
Ok, please wait a minute.
assistant
ok.
user
Sorry to inform you, there is no reservation found with your name to change.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome. Thank you for choosing our travel agency.
assistant