Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Cynthia Taylor.
user
Wait a moment please.
assistant
Ok.
user
Cynthia Taylor, we haven't found any flight under your name in our database.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant