Hello.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, May I know your name?
assistant
Sure, myself Pamela Mitchell.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for opting us.
assistant