Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation due to some health issues, so please help me to cancel.
user
Sure, I am here to help you in cancelling your reservation.
assistant
Thank you.
user
Please provide me the name to check for the reservation status.
assistant
Sure, I am Samantha Roberts.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant