Hello. I am Thomas Turner.
user
Hello, do you need any help from us?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, please allow me a moment.
assistant
Ok.
user
Thomas Turner, there is no active reservation with your name in our portal to make changes further.
assistant
It's ok, thanks for checking.
user
You are welcome, have a great day.
assistant