Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation, due to some health issue. Can you help me?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you, I am Alexander Perez.
user
Please hold on a moment.
assistant
Sure, take your time.
user
Alexander Perez, I have found your reservation. Please help me with your airport codes.
assistant
Ok, my airport codes are from HOU to DCA.
user
May I know your planned travel dates please?
assistant
Ok, my travelling dates are on Nov 18 and return on Nov 20.
user
Do you need a connecting flight?
assistant
I need a single connecting flight.
user
May I know your other specifications?
assistant
I want a normal cost flight.
user
I found an economy class in Hawaiian airlines with fare 200 and it has single connection. Can I book your ticket?
assistant
Ok, you can proceed with the ticket booking.
user
Ok, your booking is confirmed with flight number 1022.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant