Hello.
user
Hello.
assistant
I am Susan Robinson. I would like to cancel my flight ticket. Could you please help me out?
user
Sure, I will help you with that. Please give me a moment.
assistant
Sure, please take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Welcome, have a great day.
assistant