Hello. I am Emily Allen.
user
Hello, how may I help you now?
assistant
As I had reserved a ticket earlier, but unfortunately my live event at Boston has been cancelled, help me in cancelling my reservation.
user
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on name of Emily Allen.
assistant
Its ok, thank you.
user
Thank you for reaching us, we hope see you again.
assistant