Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Thank you for considering my request.
user
For cancelling your reservation. May I know your name please?
assistant
Sure, my name is Emily Thompson.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Ok, no problem. Thank you for your service.
user
Thank you very much for contacting our agency.
assistant