Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am happy to help you with that. Can I have your good name to check your reservation status?
assistant
Thank you and myself Scott White.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Scott White, no reservation has found under your name to cancel.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant