Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to some health issue. Can you help me?
user
Sure, may I know your name?
assistant
Ok, I am Steven Hernandez here.
user
Sorry to say, no reservation found on your name.
assistant
Ok, not a problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your valuable help.
user