Hi. Virginia Smith here.
user
Hello, how can I guide you for today?
assistant
I need to change my existing reservation as my sister blessed with a baby before the expected delivery date.
user
Please give me a minute, I will check your existing reservation.
assistant
Ok sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine, no issues.
user
Thank you for reaching us.
assistant
Thank you for helping me.
user