Hi.
user
Hello. How can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
My name is Brenda Turner.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
We found the reservation under your name in our database and  I have cancelled the reservation successfully.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant