Hi.
user
Hello. How can I aid you?
assistant
I am unable to cancel my recent reservation, can you help me in cancellation?
user
Sure, I can help you.
assistant
Thanks.
user
May I know your name?
assistant
Steven Collins is my name.
user
Please wait a while.
assistant
OK.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not a problem. Please leave it. Thanks for the response.
user
Thank you for consulting us.
assistant