Hi.
user
Hello, how can I assist you?
assistant
Due to sudden change in my plan, I would like to change my reservation. Can you help me with that?
user
Sure, may I know your name?
assistant
My name is Sarah Baker.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No issues, thank you for your information.
user
Thank you for choosing us.
assistant