Hello.
user
Hello.
assistant
I am Thomas Lopez. I would like to change my reservation as I am leaving for business trip, can you please help me out?
user
I am here to help you Lopez about that.
assistant
Thank you.
user
Sorry Lope, I am not able to find any active reservations under your name to change.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here.
assistant