Hi.
user
Hello. How can I help you?
assistant
Can you please help me in changing my recent reservation details?
user
Sure, can I know your name please?
assistant
Sure, my name is Thomas Adams.
user
Please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our data base to change it.
assistant
That's ok, thank you for giving the information anyways.
user
You are most welcome and thank you for reaching us.
assistant