Hello, I am Matthew Roberts.
user
Hello, how may I provide service to you?
assistant
I had planned to attend my cousin's marriage, due to my leave has been cancelled I want to cancel my reservation.
user
Ok, please wait I will check the reservation on your name in the database and revert you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant