Hello.
user
Hello. How may I help you today?
assistant
I'm Brandon Rodriguez. My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name.
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
I am sorry to infirm that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user