Hello, I am Sandra Jones.
user
Hello, how may I help you?
assistant
I want to change an existing reservation, could you help me in changing the reservation?
user
Sure, I will help you with that.
assistant
Ok.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant