Hi.
user
Hello.
assistant
I am Laura Jones.
user
How may I assist you?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, I will help you. Please, standby.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for your information.
user