Hi.
user
Hello, how may I be at your service today?
assistant
I want to change my flight reservation, can you please help me?
user
Sure, we are here to help you.
assistant
My reservation was done in the name of Shirley Martinez.
user
Please wait for a while.
assistant
Sure.
user
Sorry we did not find any reservation with your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for opting us.
assistant