Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation, as my exams have postponed suddenly. Can you please help me?
user
Sure, I will help you. Can I have your name please to check your details?
assistant
Yes, I am Barbara Carter.
user
Ok, wait a moment. Barbara, sorry to say you that there is no reservation found under your name.
assistant
That's ok. Thank you for your assistance.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant