Hi.
user
Hello, how may I help you?
assistant
Amy Smith here, while booking I gave wrong airport codes in my previous reservation, so now I would like to change my existing reservation can you help me with this?
user
Nice to meet you, Smith.
assistant
Thank you.
user
Sure, I'will help you in this situation to change your reservation. Please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry Amy, there is no reservation found on your name to change any reservation.
assistant
Oh! it is ok, no problem. Thank you for your response.
user
You are welcome.
assistant