Hello.
user
Hello.
assistant
I am Raymond Thompson.
user
How may I help you today?
assistant
My music concert has been cancelled due to some issues, can you cancel my reservation?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait for a while.
assistant
Ok.
user
I am sorry to say that there is no reservation found.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching us.
assistant