Hi,. I am Eric Taylor.
user
Hello, how may I support you today?
assistant
Owing to an emergency, my sky diving has been cancelled. Can you help me to change my reservation?
user
Sure, we are glad to serve you. Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for opting us.
assistant