Hi. I am Sandra Scott.
user
Hello, may I know how best I can help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that/.
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us. Have a good day.
assistant