Hello.
user
Hello.
assistant
I am Steven Phillips.
user
How may I assist you now?
assistant
I need to change my existing reservation due to some health issues. Can you please help me with that?
user
Steven Phillips, please allow me to check with your previous booking for a moment.
assistant
Sure, take your time.
user
Sorry to inform you, there is no flight reservation available by your name.
assistant
Ok, not an issue.
user
Thank you for connecting with us.
assistant
Thank you for the information.
user