Hello.
user
Hello. How may I aid you today?
assistant
Can you please cancel my active reservation as my meeting was cancelled?
user
Sure, I'll help you with this.
assistant
Thank you.
user
 I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Edward Lopez.
user
Ok, please wait a moment I'll check the reservation status?
assistant
Ok, I will wait.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you.
user