Hello. I am Samuel Perez.
user
Hello, how can I assist you today?
assistant
My CA exams got postponed so I need to change my existing reservation. Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, no problem. Thanks for your quick response.
user
Thank you for opting us.
assistant