Hello.
user
Hello.
assistant
Frank Moore here.
user
How may I guide you now?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Frank Moore, please allow me to check with your previous booking for a moment.
assistant
Sure, take your time.
user
Frank Moore, sorry to say that there is no active reservation by your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for consulting with our services. Have a nice day ahead.
assistant