Hello. My name is Emma Allen.
user
Hello, how can I guide you?
assistant
I would like to change my reservation, could you help me out?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no active reservation found on your name in our database to change.
assistant
That's ok. Thank you, have a good day.
user
Thank you for approaching us.
assistant