Hello.
user
Hello. How can I help you?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, can you share me your good name to proceed further?
assistant
My name is Kimberly Roberts.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant