Hello.
user
Hello, how can I assist you today?
assistant
I am Susan Jones. I want to change my existing reservation due to some technical issues. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
No issues. Thank you.
user
Thank you for opting us.
assistant