Hi.
user
Hello, how may I help you today?
assistant
Can you help me with the flight ticket modification which I had done last month?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Linda Taylor.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry Linda, there is no reservation found as per your name to change it.
assistant
Its ok, thank you.
user
You are welcome.
assistant