Hello,.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your good name for checking your previous reservation in our database?
assistant
Myself Nicholas Rodriguez.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform you that, there is no flight found as per your name in our database.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us with a query.
assistant