Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my ticket booking due to doctor suggestion that not to travel in flight's, so can you please help me in cancelling my ticket?
user
Yes, I am here to help you. Can you please provide the name on which you have done reservation to check in our database?
assistant
Sure, my name is Patrick Parker search on this name.
user
I can not find any reservation under your name in our database.
assistant
Ok, that's fine, I think my father might cancelled the ticket, so it is not showing to you.
user
Thank you for contacting our service. Hope you have a great day ahead.
assistant
Anyways, thank you for your immediate response.
user
Most welcome.
assistant