Hello.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation due to on going tornado at my source point. Can you help me with that?
user
Sure, may I know your name?
assistant
I am Jason Wright.
user
I found an active reservation on your name. Can I proceed with it?
assistant
Please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for your response.
user
Thank you for reaching us.
assistant