Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I am here to help you with that.
assistant
My name is Timothy Mitchell.
user
Please wait a moment.
assistant
Sure.
user
Sorry Timothy Mitchell, I didn't find any reservation on your name in our database.
assistant
Not an issue, thank you.
user
Thank you for reaching us, have a nice day.
assistant