Hello.
user
Hello. How may I assist you today?
assistant
I want to do some changes in my existing reservation due to some issue. Can you help in this?
user
Sure, I will help you. May I know your name?
assistant
Myself Katherine Harris.
user
Harris, in my database I did not found any reservation with your name.
assistant
That's ok, no issue.
user
Anything else to help you.
assistant
No, thank you for your information.
user
My pleasure, have a nice day.
assistant