Hi, Anna Edwards.
user
Hello. In what way shall I assist you for the day?
assistant
Owing to an emergency, my Boxing championship has been postponed.
user
Ok.
assistant
So I want you to cancel my existing reservation?
user
Sure, I will do it. There was no reservation with your name to cancel.
assistant
Ok, no worries at all.
user
Thank you for approaching us.
assistant
Thank you for your assistance.
user