Hi.
user
Hello.
assistant
I am Timothy Martinez.
user
How may I serve you at this moment?
assistant
   Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, please wait for a moment?
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok. Thank you for the response.
user
Thank you for approaching us.
assistant