Hello.
user
Hello. How may I assist you today?
assistant
I am John Hernandez. Actually my Hockey competition is postponed, so that I want to change my recent reservation. Can you help me?
user
Sure, I am here to assist you, please wait for a minute.
assistant
Sure.
user
Sorry John, I could not find any reservation with your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
My pleasure.
assistant