Hello.
user
Hello.
assistant
I am Betty Brown.
user
How may I assist you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel.
assistant
That's fine. Thank you for your service.
user
Welcome.
assistant