Hello.
user
Hello.
assistant
I am Brian Robinson.
user
How can I help you at this moment?
assistant
I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Thank you. Sure.
user
Brian Robinson, there is no active reservation found under your name in our database.
assistant
Ok no issues, thank you for checking the flights.
user
Thank you for contacting us.
assistant