Hello.
user
Hello. How can I assist you?
assistant
Myself Jack Wright. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, I will help you. Please, standby.
assistant
Thank you for considering my request.
user
Thank you for waiting, there is no reservation found  on your name to cancel.
assistant
Not a big problem, thank you for the information.
user
Thank you for availing us.
assistant