Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to change dates in my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
Can you mention your name to check further in our database?
assistant
Myself Scott Allen.
user
Please wait.
assistant
Sure, I will wait.
user
 Sorry, no reservation found on your given name in our database to change it.
assistant
No issue, anyway thank you for checking.
user
Thank you for contacting us and have a nice day.
assistant