Hello.
user
Hello.
assistant
I am Kathleen Walker.
user
Kathleen Walker, how can I aid you today?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Kathleen Walker, there are no flights reserved on your given name formerly.
assistant
Ok, no problem. Than you for checking.
user
Welcome, thank your for choosing us. Have a great day.
assistant