Hello.
user
Hello, how may I assist you?
assistant
I am Barbara Hall. I would like to cancel my recent reservation because of some personal issue. Can you help with this?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Barbara Hall, there is no reservation by your name in our data base.
assistant
That's fine, thanks for your information.
user
Thank you for connection with our services, have a great day.
assistant