Hello.
user
Hello. How can I help you today?
assistant
Suddenly, my exam as been changed. So, can you do some changes in my existing reservation?
user
Definitely, I am here to help you with this. Can you please provide your name to change the reservation?
assistant
Please, check the previous reservation on Cynthia Martin.
user
Hold on a moment please.
assistant
Ok.
user
Sorry, there is no reservation found with the name Cynthia Martin in our database to change the reservation.
assistant
That's ok, no issues. Thank you for your help.
user
Thank you for utilising our services.
assistant