Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me for cancellation?
user
Sure, may I know your name?
assistant
Sure, I am Kevin Rodriguez.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant