Hi, I am Kathleen White.
user
Hello, how may I best serve you today?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with the cancellation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for opting us, have a nice day.
assistant