Hi.
user
Hello, how may I aid you today?
assistant
I would like to change my flight reservation as I am sick, can you please help me?
user
Sure, may I know your name please?
assistant
My name is Stephen Perez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Perez, there is no reservation found as per your name in our database.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for reaching us with a query.
assistant