Hello.
user
Hello, how may I help you?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, can I know your name?
assistant
I am Kimberly Wright.
user
Please hold on a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on given name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant