Hello.
user
Hello, how can I assist you at this moment?
assistant
I have to change my travelling dates in my previous reservation. Can you please help me with that?
user
I am here to help you in changing your reservation. Can you please provide your name for checking the reservation status?
assistant
Thank you. Myself Carol Moore.
user
Please wait to check the reservation status with your name.
assistant
Sure, take your time.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
Oh! It may not be booked properly due to server issues while booking.
user
You are welcome, thank you for opting us. Hope you have a nice day ahead.
assistant
Anyway, thank you for your time.
user
You are welcome.
assistant