Hello.
user
Hello, how can I aid you for today?
assistant
I want to cancel my recent reservation for attending a friend's wedding, as I was invited at the last moment. Can you help me?
user
Yes, I will help you about it. Can you please provide your name for checking your existing reservation?
assistant
My name is Jennifer Lee.
user
Lee there is a existing reservation under your name in our listing. Are you sure want to cancel?
assistant
Ok, you can cancel it.
user
Yes, Lee your reservation is cancelled successfully.
assistant
Ok, thank you for your quick response. Most welcome.
user