Hello.
user
Hello.
assistant
Betty Moore here.
user
How can I aid you at this moment?
assistant
Due to sudden health issue, I am not able to travel in a flight on the date which I have booked so I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I will aid you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name.
assistant
Oh! I think the ticket was not booked due to server issue. Not a problem with that. Thank you for the information.
user
You are welcome.
assistant