Hello.
user
Hello.
assistant
I am Emma Turner.
user
How may I assist you?
assistant
I need to cancel recent reservation due to postpone of my sister marriage.
user
Sure, we are here to help you from our agency.
assistant
Thank you.
user
Please give me a moment to check out your reservation status.
assistant
Sure.
user
Sorry Turner, there is no reservation found on your name in our records.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant