Hello.
user
Hello, how may I aid you?
assistant
Brian Gonzalez here. I would like to cancel my recent reservation, can you help me with this?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry Brian, there is no active reservation on your name in our records.
assistant
That's fine, thanks for your help and information.
user
Thank you for reaching us.
assistant
Welcome.
user