Hi.
user
Hello.
assistant
I am Angela Gonzalez.
user
How may I aid you today?
assistant
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
user
Please hold a moment, let me check with the cancellation.
assistant
Sure.
user
Sorry, there are no active reservations to cancel on your given name.
assistant
No issues, thank you for your time.
user
Thank you reaching our service.
assistant