Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Ronald Robinson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for reaching us with a query.
assistant