Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency I had to request for this cancellation, can you please help me to cancel my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is George Allen.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant