Hello.
user
Hello.
assistant
I am Joshua Rodriguez.
user
How can I assist you at this moment?
assistant
I want to cancel my reservation, could you help me in the cancellation?
user
Sure Joshua, I am ready to help you with that. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Joshua Rodriguez, no reservation has found under your name to cancel.
assistant
Not an issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant