Hello.
user
Hello. How may I assist you today?
assistant
I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival. Can you please assist me with cancellation?
user
Sure, I am here to cancel your reservation but I need your name to check the reservation details.
assistant
Sure, my name is Timothy Anderson.
user
I could not find any reservation with your name in our database.
assistant
Ok, thanks for your help.
user
My pleasure.
assistant