Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, my name is Angela Clark.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No issues, thank you.
user
Thanks for approaching us, wish you a great day.
assistant