Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, I am glad to help you with the ticket cancellation. Can I have your name to check the reservation status?
assistant
Patrick Hall.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant