Hi.
user
Hello. How may I help you.
assistant
I am Raymond Gonzalez, I need to cancel my reservation due to bad weather condition with in my destination location. Can you please help me with cancellation of my reservation?
user
Sure, wait a moment.
assistant
Thank you for reacting positively about my request.
user
No reservation found on your name in my database.
assistant
Not an issue with that, it might not be booked properly. Anyways thank you for the information.
user
Your welcome.
assistant