Hi.
user
Hello.
assistant
My name is Kevin Harris.
user
How may I help you?
assistant
I want to cancel my recent reservation due to heavy snow storm in my location.
user
Sure Kevin, please give me a minute.
assistant
Sure, take your time.
user
Kevin, there is no reservation found with your details.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us.
assistant