Hello. I am Richard Baker.
user
Hello, how may I help you today?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name. Could you please hep me in cancelling?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thank you for your help.
user