Hello.
user
Hello, how can I assist you?
assistant
My trip has been cancelled, due to the sudden change in the climate. Can you cancel my reservation?
user
Sure, we are glad to help you. Please wait for few minutes, let me check and revert you.
assistant
Please cancel my reservation with the name of Larry Baker.
user
May, I know your name ?
assistant
I am Larry Baker.
user
Thanks for waiting, there is no reservation with your name.
assistant
Ok, not a problem. Thanks for the quick response.
user
Thank you, for choosing us.
assistant