Hello.
user
Hello.
assistant
Laura Lee here.
user
How can I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Just a moment please.
assistant
Sure, take your own time.
user
I am sorry no reservation found on your name.
assistant
Oh! May be I have done a wrong booking, thank you anyways.
user
Thank you for choosing us.
assistant