Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation as my presentation got cancelled due to some technical issues. Can you help me cancel my reservation which was made on the name of Frank Edwards?
user
Sure, we are here to help you. Give me a minute.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
It's ok, thank you.
user
Thank you for choosing us.
assistant