Hi.
user
Hello. How may I assist you today?
assistant
I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
user
 Sure, may I know your name?
assistant
Debra Walker.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your name to change.
assistant
No issue. Thank you.
user
Thank you for reaching our service.
assistant