Hello,.
user
Hello, how may I abet you?
assistant
I just want to change my existing reservation under the name of Richard Clark. Can you help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for availing us.
assistant