Hi.
user
Hello, how may I be there for you?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me?
user
Certainly, I can help you with that. Please let me know your name to check the reservation list and revert to you.
assistant
Alexander Phillips here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list but could not find any reservation by the name you provided.
assistant
That's Fine. Thank you for your response.
user
Thank you for approaching us.
assistant