Hello.
user
Hello. How may I serve you today?
assistant
Catherine Campbell here. My wedding venue has been changed, so I want to amend my reservation.
user
Sure, I'll help you with this.
assistant
Ok.
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant