Hello.
user
Hello. How can I aid you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, may I know the name to check for the status?
assistant
My name is Robert Davis.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant