Hello.
user
Hello.
assistant
I am Virginia Moore.
user
Virginia, how can I assist you?
assistant
I would like to change my reservation as I am going for a party, can you please help me out?
user
Sure, please give me a moment to check your reservation details.
assistant
Sure, take your time.
user
Sorry, there is no active reservation by your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant