Hello.
user
Hello. How can I help you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I can help you with the ticket cancellation. Can you please tell me your name?
assistant
Thank you for your response, my name is Steven Hill.
user
Ok, please give me a minute.
assistant
Ok.
user
I regret to inform you that, there is no ticket booking found with your name to cancel.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant