Hello.
user
Hello, how can I assist you today?
assistant
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Ok, please can I know your name to check for the reservation status in our records?
assistant
Ok, I am Sarah Martin.
user
Please wait a moment I will check.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per your need there is no reservation been found to amend it.
assistant
Ok, not an problem.
user
Thank you for connecting with our agency.
assistant
Thank you for your information.
user