Hello.
user
Hello, how may I assist you?
assistant
My name is Kevin Anderson. I just want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
Thanks for your time. We found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, please cancel my reservation.
user
Cancellation of your reservation is successfully done and your refund amount will be sent to your account with in 2 to 3 working days.
assistant
Thanks for your valuable information.
user
Thank you for consulting us.
assistant