Hi.
user
Hello, how may I provide service to you?
assistant
I want to change my reservation, can you help me?
user
Sure, may I know your name please?
assistant
I am Daniel Thompson.
user
Ok, please be on hold.
assistant
Sure.
user
We are glad to inform you that, we found a reservation on your name. Kindly assign your journey dates?
assistant
My travel dates are Aug 16 and 18.
user
Can you please help me with providing your airport codes?
assistant
My airport codes are from ATL to PHL.
user
Is there any class preference?
assistant
I prefer business class.
user
Do you have  any more preferences?
assistant
I need a connecting flight.
user
Ok, please be on hold.
assistant
Sure.
user
There is a flight found matching your essentials, Frontier as airlines, flight number 1027, price is 100 in business class. Shall I proceed?
assistant
You can book it.
user
Your ticket has been reserved with connecting flight.
assistant
Thank you for booking.
user
Thank you for choosing us.
assistant