Hi.
user
Hello.
assistant
Shirley Lopez here.
user
How can I help you today?
assistant
Due to some bad weather condition, I am planning to cancel my recent reserved ticket.
user
Sure. I am very glad to help you.
assistant
Thank you.
user
 Sorry, there is no reservation found on your name in our database.
assistant
No problem, Thank you for your support.
user
Thank you for connecting with our service.
assistant