HI.
user
Hello. How may I help you?
assistant
Samuel Davis here. I want to cancel my reservation today because of my exams.
user
Please wait for a moment, let me check your details.
assistant
Can you help me? Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's fine, thank you for assisting me.
user
Thank you for choosing our service.
assistant
You are welcome.
user