Hello,.
user
Hello,. How can I support you the day?
assistant
I need to cancel my reservation due to my illness. Will you help me out in cancelling my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you provide your name to check the reservation status?
assistant
Reservation is done with my name Sandra Moore.
user
Ok, please wait. Let me check it.
assistant
Sure.
user
Thanks for waiting. Sorry to say that, we did not find any reservation on your name to cancel it.
assistant
Ok, thank you for sharing the information.
user
Thank you for reaching us, Have a good day!.
assistant