Hello.
user
Hello, how can I best assist you now?
assistant
I am Jack Moore. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
Sure, I can cancel your reservation right now. Just give me a minute please.
assistant
Sure.
user
There is a reservation found on your name.Are you sure shall I proceed for cancellation?
assistant
You can proceed to cancellation.
user
Your ticket has been cancelled, we will refund your fare soon to you.
assistant
Thank you for your quick response.
user
Thanks for contacting us, have a great day.
assistant