Hello.
user
Hello.
assistant
Rebecca Wilson here.
user
In which way I can aid you at this moment?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you for taking my request.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Rebecca Wilson.
assistant
Oh! I think the ticket was not booked earlier due to server issue. Anyway, thank you for the information.
user
You are welcome Rebecca Wilson.
assistant