Hello.
user
Hello. How can I assist you?
assistant
Is this ABC flight ticket booking agency?
user
Yes, your in right place.
assistant
I need your help for cancel my recent reservation, my trip postponed due to bad weather conditions.
user
May I name your name?
assistant
Sure, my name is Jack Wilson.
user
Sorry, there is no reservation found.
assistant
Oh, it's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
Welcome.
assistant