Hello.
user
Hello. How may I aid you today?
assistant
I am planning to change my reservation, due to health issues, can you help me?
user
Sure, I'll help you in changing an existing reservation. Please let me know your name to check the reservation status.
assistant
Thank you. My name is Barbra Roberts.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting, we found a reservation by this name. Kindly share your update travelling dates.
assistant
I am departing on Nov 05 and willing to return on Nov 07.
user
May I know your boarding and landing airport codes?
assistant
My departure airport code is EWR and prefer to land in DTW airport.
user
Do you you need a break in between your journey?
assistant
I need a stopover in my between my journey.
user
Can I know if you have any other comforts in between your journey?
assistant
I prefer to travel in economy class.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant