Hello.
user
Hello, how may I assist you?
assistant
I have to change my reservation as my meeting got postponed, so please help me to change.
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Sure, I am John Williams from Philadelphia.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant