Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to postpone of my project submission dates. Can you please help me with this?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure.
user
For changing the reservation, may I know your name please?
assistant
My name is Susan Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
No problem, thanks for your information.
user
Thank you very much for contacting our agency.
assistant