Hello.
user
Hello.
assistant
My name is Karen Collins.
user
How may I assist you?
assistant
Can you please cancel my recent reservation?
user
Sure, wait a moment I will revert you back with the proper information.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thanks for choosing us, have a good day.
assistant