Hello. I am Pamela Miller.
user
Hello, how can I provide assistance to you?
assistant
I want to to cancel my reservation due to bad weather condition at my place.
user
Sure, I am here to help you. Please give me a moment.
assistant
Sure.
user
Thanks for waiting, but there is no reservation found on your name.
assistant
Thank you for your help and information.
user
Thank you for opting us.
assistant