Hello, I am Laura Hall.
user
Hello, what kind of service you are expecting from our side?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you in that cancellation.
assistant
Thank you.
user
Please wait for a couple of minute.
assistant
OK.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for contacting us, wish you a great day.
assistant