Hello. I am Nancy Phillips.
user
Hello, How can I assist you?
assistant
Due to some emergency problem, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, We are here to help you.
assistant
Thank you.
user
Please wait for awhile.
assistant
Sure.
user
Thanks for waiting, There is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you.
assistant