Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your name?
assistant
I am Gary Perez.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day ahead.
assistant