Hello.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my existing reservation?
user
I am here to help you with that. Can you please let me know your name for better search?
assistant
Thank you. Myself Anna Mitchell.
user
Thanks for your details, please wait for a moment. I will check and let you know about your reservation status.
assistant
Ok, I will wait for a moment.
user
Thank you for waiting and as per your request I have searched for your reservation and it got found. So, can you please tell me your new travelling airport codes?
assistant
Thank you. My airport codes are JFK and ATL.
user
May I know your travelling dates please?
assistant
My journey dates are Dec 1st and Dec 3rd.
user
Do you need any connecting flight for your journey?
assistant
I would prefer a direct flight for my journey.
user
Sorry for the inconvenience, there is no flight available on your preferable dates.
assistant
Ok, no issues. Anyways, thank you.
user
Thank you for connecting with us.
assistant