Hi.
user
Hello, how can I assist you at this moment?
assistant
Due to my health problem I want to cancel my recent reservation, can you please help me to cancel my reservation?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
My name is Anthony Brown.
user
Ok, please wait a moment to get the reservation details.
assistant
Sure.
user
Sorry Anthony Brown, no reservation has found under your name to cancel.
assistant
Not an issue, thank you for your information.
user
Thank you for choosing us, have a great day.
assistant