Hello.
user
Hello.
assistant
Brian Roberts here.
user
How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you with cancelling your reservation.
assistant
Ok.
user
Please wait a moment to check your reservation status.
assistant
Ok, I will wait.
user
Sorry Brian Roberts, no reservation has found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have a good day.
assistant