Hi.
user
Hello, how can I assist you today?
assistant
Due to the continuous raining, my FIFA tournament got cancelled. So I request you to cancel my existing reservation.
user
Sure, may I know your good name?
assistant
Sure, Justin Lopez.
user
Please wait for a moment.
assistant
Sure.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Thank you for your assistance.
user
Thank you.
assistant