Hello.
user
Hello, How can I help you?
assistant
I need to change my recent reservation due to some health issues, can you help me in doing that?
user
Sure, May I know your name?
assistant
I am Jack Hall.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no issues. Thank you for opting us.
user
Thank you.
assistant