Hi.
user
Hello, how can I provide assistance to you?
assistant
Due to the heavy rains, I am planning to cancel my recent reservation. Can you help me over that?
user
Sure, we are here to help you. May I know your good name?
assistant
Ok, my name is Dennis Nelson.
user
Ok, please wait for a minute.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thank you for availing us.
assistant