Hello.
user
Hello.
assistant
I am Patricia Collins.
user
What service that you are looking from our agency Collins?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel so can you please help me with that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there in no reservation on your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant