Hello.
user
Hello, how may I aid you?
assistant
I am Nancy Smith. I want to cancel my recent reservation due to cancel of my event.
user
Sure, please give me a minute.
assistant
Could you please help me.
user
Yes, please wait.
assistant
Sure.
user
There is no reservation available on your name to proceed further.
assistant
No worries, thank you for the information.
user
Thanks for reaching us.
assistant