Hello.
user
Hello.
assistant
I am Betty Lewis.
user
How can I assist you today?
assistant
I would like to change a reservation as I am moving for my hometown, can you please help me out?
user
Sure, I will help you on that. Please wait a moment, I will check your reservation status.
assistant
Ok.
user
Thank you for waiting, there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant