Hello.
user
Hello, how can I Help you today?
assistant
I am Kenneth Adams. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please wait a moment.
assistant
Sure, take your own time.
user
We found a reservation with your name. Can I proceed with cancellation?
assistant
Sure, you can proceed.
user
Your cancellation is done.
assistant
Thank you for your help.
user
Thanks for reaching us, have a good day.
assistant