Hello.
user
Hello. What assistance you are looking from us?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Ok, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Myself Edward White.
user
Please give me a second.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant