Hi.
user
Hello. How can I address you?
assistant
I would like to cancel my recent reservation as my trip got postpone due to bad weather conditions. Can you please help me in cancellation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Alexander Lopez.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We found a reservation by this name and it has been cancelled successfully.
assistant
Thank you for your help in cancellation.
user
Thank you for picking us.
assistant