Hello.
user
Hello, how may I assist you today?
assistant
I already book a reservation to visit San Francisco but due to heavy snowfall at there, the roads are closed. Can you change my reservation with new dates?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check further details.
assistant
My name is Melissa Hall.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for reaching us with a query.
assistant