Hello, Mary Mitchell here.
user
Hello. How can I help you Mary? How can I help you?
assistant
Actually, last week I booked my ticket.But, unfortunately there is a small change in my travelling dates. So, will you please help me in changing my existing reservation?
user
Sure, can I know your name please?
assistant
Already I mentioned my name in the beginning itself.
user
Sorry, there is no reservation found under your name.
assistant
It's alright.
user
Thank you for reaching us, have a good day.
assistant
Thank you.
user