Hi.
user
Hello, how can I aid you for today?
assistant
I would like to amend my reservation due to some tornado going on in my location, can you help me out?
user
I am here to help you about that. Can you please provide your name to check the reservation status with your name?
assistant
Myself Joseph Moore.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
That's ok, not an issue. Thank you for your information.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant