Hello, I am James Adams.
user
Hello. How can I assist you James Adams?
assistant
Due to heavy Sandstorms in my destination place, so I need to cancel my recent reservation. Can you aid me with this?
user
Sure, I'll help you with this. Wait a moment please, let me check the database to check your reservation status.
assistant
Sure, I will wait.
user
James Adams, there is no reservation found with your name in our database to cancel it.
assistant
Ok, no issues. Thanks for your support.
user
Thank you for contacting us, have a good day.
assistant