Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I can help you with that. Please wait for a while. May I know your good name please?
assistant
Yes, my name is Betty Garcia.
user
Ok, please wait.
assistant
Sure.
user
Betty, there is no reservation found under your name to do cancellation.
assistant
That's ok, thank you for giving the information.
user
Thank you for choosing us.
assistant