Hello, I am Betty Lewis.
user
Hello, how can I give assistance to you?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my recent reservation. Can you help me for cancellation?
user
Sure, we are glad to assist you with cancellation. Please standby.
assistant
Sure, I will wait.
user
Thanks for your time, we did not find any reservation on your specified details.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching our agency.
assistant