Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with that. Will you mention the name for checking the reservation?
assistant
Thank you, my name is Kimberly Jackson.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant