Hello. I am Jessica Green.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation, due to sudden changes in climate I was fallen sick. Can you please help me in cancellation?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no worries at all. Thank you.
user
Most welcome.
assistant