Hi.
user
Hello.
assistant
I am Karen Young. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok.
user
Sorry Young, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant