Hello.
user
Hello, how may I help you?
assistant
I want modify my reservation details due to some tornado issues in my location, can you modify it?
user
Sure, may I know your name please to check the status?
assistant
Myself Barbara Moore.
user
Barbara, there is no reservation found with your details.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant