Hello.
user
Hello.
assistant
Actually my Seminer program is postponed so that I want to cancel my recent reservation. Can you help me?
user
Sure, I'll help you in that. Before that, may I know your good name please?
assistant
Yes, I am Thomas Carter.
user
Ok Carter, please wait for a while.
assistant
Sure.
user
Carter, there is no reservation found under your name to do cancellation.
assistant
Ok, no problem. Anyway's thank you for your information.
user
Thank you for choosing us.
assistant