Hello. I am Catherine White.
user
Hello, how can I help you today?
assistant
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thanks for reaching us.
assistant