Hi.
user
Hello, how may I help you today?
assistant
I am Edward Parker. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please standby.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name in the list. Shall I proceed to cancel?
assistant
Ok, please cancel my ticket.
user
Your ticket was cancelled successfully.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant