Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I am Katherine Jones. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, please standby.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, no reservation was found on your name in the database.
assistant
No problem, thanks for checking.
user
Thnak you for opting us.
assistant