Hello. I am Pamela Wilson.
user
Hello, how may I aid you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, wait a minute.
assistant
Sure, take your time.
user
Sorry, we could not find any reservation on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant