Hello. I am Pamela Roberts.
user
Hello, how may I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation. So please help me in the cancellation.
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry to inform you that, we did not find any reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us. Have a good day.
assistant