Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, may I know your name for the cancellation process?
assistant
Sure, myself Jeffrey Carter.
user
Thank you, please wait for a while.
assistant
Take your own time.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for reaching us.
assistant