Hello, I am Pamela Lewis.
user
Hello, how may I assist you?
assistant
Can you cancel my ticket? I have an important work on the those dates.
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Lewis, there are no flights reserved on your name.
assistant
No issues. Thank you for checking.
user
Welcome. Thank you for choosing us.
assistant
Welcome.
user