Hello.
user
Hello. What type of service do you expect from our travel agency?
assistant
I am a police officer and there is a meeting which is going to be held at Orlando but suddenly there is an issues which is going in my home town, so I have to change my ticket reservation. Can you please help me in changing my flight ticket reservation?
user
Sure, I am glad to help you in modifying the details once I have found your reservation. Can you please tell me your full name to check the status?
assistant
Thank you for accepting my request, my full name is Janet Hernandez.
user
Ok, please wait a minute. So that, I will check your ticket status.
assistant
Ok.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
It's ok, it might not be done correctly at the time of booking. Anyway thank you for the information.
user
You are most welcome. Thank you for your positive response and contacting our travel agency.
assistant
Most welcome.
user