Hi.
user
Hello.
assistant
I am Ronald Nelson.
user
How can I serve you now?
assistant
 Can you cancel my reservation, which is done earlier?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please, wait for a moment.
assistant
Ok.
user
Sorry, we have not found any reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant