Hello.
user
Hello.
assistant
I am Kathleen King.
user
King, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Ok, take your time.
user
There is no any active reservation with your name in my database.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome.
assistant