Hi.
user
Hello.
assistant
Sarah Davis on this end.
user
Sarah, how can I help you?
assistant
I would like to cancel my previous reservation for now, as my wife's health is not good. Can you help me?
user
Sure, I will help you with this.
assistant
Ok, please check with my reservation status and let me know.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found under your name.
assistant
Oh! No problem, my wife might have canceled it already. Anyways, thank you for checking.
user
It's my pleasure, have a great day.
assistant
Most welcome.
user