Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation as my house got burgled yesterday. Could you help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Shirley White.
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure.
user
Sorry to say, no reservation found on your name in my database.
assistant
No issues, thank you for helping me.
user
Thank you for reaching us, have a nice day.
assistant