Hello.
user
Hello. How may I assist you for today?
assistant
Actually me and my friend planned to visit Charlotte, we have booked the tickets also, but the dates are wrong in that. I need to change those dates now, will you help me in altering the ticket?
user
Yes, I am glad to help you. Can I know on which name the ticket is booked?
assistant
It is actually booked with my name, that is Jessica Baker.
user
Ok. I have found reservation on your name Jessica.
assistant
That's nice.
user
Can I know to which dates you want to change your journey?
assistant
Yes, I want to travel in these dates 12/26 and 12/28.
user
Ok, Could you please share your travelling airport codes?
assistant
The travel airport codes are correct in previous ticket but once check with these codes BOS and CLT.
user
Ok, please hold on for a moment.
assistant
Sure. I want a flight having connection limit 1.
user
I have found a flight ticket for you with a fare of 200. Can I proceed to booking?
assistant
Ok, that's perfect for us, please proceed with that.
user
Ok, your ticket is booked with Hawaiian airlines.
assistant
Thank's a lot.
user
Flight number is 1009. Thank you for contacting us.
assistant
Ok, thank you for the information.
user
Happy to help you.
assistant