Hello.
user
Hello, how can I serve you now?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, we are here to help you with cancellation.
assistant
Thank you for accepting.
user
May I know your name on which the reservation was done?
assistant
Sure, the ticket has been reserved on the name Nancy Lee.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry there is no reservation found on your given name to cancel it.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for visiting us, we hope see you again.
assistant