Hi.
user
Hello. How may I help you?
assistant
Can you help me in cancelling my recent reservation?
user
May I know your name to check your reservation?
assistant
I am Janet Allen.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Its ok, thank you.
user
Welcome Janet Allen.
assistant