Hello.
user
Hello, how may I serve you?
assistant
I am Sarah Nelson. I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will assist you in this.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry we couldn't find any reservation on your name.
assistant
Ok, it's not an issue. Thank you for your response.
user
Thank you for availing with us.
assistant