Hi.
user
Hello.
assistant
I am Matthew Turner.
user
How may I be of your assistance?
assistant
I need to cancel my reservation, can you please help me in cancellation?
user
Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, we did not found any reservation by this name.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thank you.
user