Hi.
user
Hello, how can I support you?
assistant
Would you help me in cancelling the reservation with the name of Samuel Brown?
user
Ok.
assistant
As my exams got cancelled due to heavy rainfall.
user
Ok, I will help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure, I will wait.
user
Thank you for waiting, there is no reservation available with your name.
assistant
Ok, thank you for availing me.
user
Thank you for contacting us.
assistant