Hello.
user
Hello, how can I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, please wait for a moment.
assistant
Ok, I'll be online.
user
May I know your good name please?
assistant
Sure, my name is Joseph Davis.
user
I have found a reservation on your name, can you please share your source and destination airport codes? May I know your travelling dates please.
assistant
Sure, my travel dates are 07/23 and 07/25. My source and destination airport codes are AUS and IAH.
user
There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?
assistant
I need a direct flight, please search for it.
user
Sorry, there is no flight available for your request.
assistant
That's ok, thank you for giving the information anyways.
user
You are most welcome.
assistant