Hello. Myself Scott Edwards.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation, can you help me?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry  Scott Edwards, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant