Hello.
user
Hello.
assistant
Myself Virginia Nelson.
user
How can I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation, will you help me with that?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you for accepting my request, I will wait for your response.
user
Nelson, there is no reservation found under your name to do modifications.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant