Hi.
user
Hello, how may I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation.
user
Sure, may I know your good name please?
assistant
Edward Baker here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
No problem, thanks for the information.
user
Thank you for approaching us.
assistant