Hello.
user
Hello, how may I help you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Cynthia Lewis.
user
Sorry Lewis, there is no reservation found as per your name to cancel it.
assistant
Ok, no problem. Thank you for your time.
user
You are welcome always.
assistant