Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, Let me know your name to check your reservation?
assistant
Myself Patrick Roberts.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant