Hi.
user
Hello.
assistant
Karen Young here.
user
Young, how can I aid you today?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check in our records.
assistant
Sure.
user
Sorry Young, there are no flights has been reserved on your name formerly.
assistant
Ok, not a problem. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant