Hi.
user
Hello, how may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Joseph Carter here.
user
Please be on hold.
assistant
Sure, I will wait for your response.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you.
assistant