Hello.
user
Hello. How can I assist you?
assistant
Donald Scott this side, I am looking to modify my ticket, due to some emergency.
user
Sure, I will help you to modify your reservation. Give me a moment.
assistant
Thank you.
user
Sorry, there is no reservation found on your name in our data base.
assistant
No issues, thank you for confirming.
user
Welcome. Thank you for choosing us.
assistant