Hi.
user
Hello. How may I help you?
assistant
As my tournament got cancelled, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name to check your reservation status in our database?
assistant
Sure, my name is Rebecca Garcia.
user
Ok, please wait a moment I will revert you back with the proper information.
assistant
Ok.
user
Thanks for your patience, there is no reservation found with your name to cancel it.
assistant
That's ok, thank you.
user
Thanks for approaching us.
assistant