Hello,.
user
Hello.
assistant
I am Jessica Hill.
user
How may I assist you?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry Jessica Hill, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant