Hi.
user
Hello. How can I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is David Davis.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant