Hello, Carol Martin is my name.
user
Hello, how can I support you today?
assistant
I want to cancel my recent reservation, due to my final exam has been postponed. Can you help me for cancellation?
user
Sure, I am here to help you. Please wait for a while, I will check the status and revert you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
No problem, thanks for your valuable information.
user
Thank you for choosing our agency.
assistant