Hello.
user
Hello. How may I assist you today?
assistant
I want to change my reservation, could you please assist me to change my reservation?
user
Sure, may I know your name?
assistant
My name is Kenneth Moore.
user
Please stay online, let me check with your details.
assistant
Sure.
user
Sorry, there are no active reservations on your name to modify.
assistant
Ok, thank you for checking my reservation status.
user
Thank you for reaching our service.
assistant