Hi.
user
Hello. How may I help you?
assistant
I am Karen Lewis. I need to change my existing reservation as I have done with wrong destination location. Can you please help me out?
user
Sure, please wait for a while I will revert you back with the proper information.
assistant
Thank you for considering my request, sure I will wait for your response.
user
Thanks for your time, there is no reservation found under your name to change it.
assistant
Oh! It might not be done properly at the time of booking due to my server issue at that point of time. Anyways thank you for the information.
user
Thanks for consulting us, have a good day.
assistant
You are most welcome.
user