Hello,.
user
Hello, what can I guide you at this moment?
assistant
I am Patricia Hernandez. I would like to cancel my recent reservation due to emergency work my golf event has been cancelled. Can you please help me with cancellation?
user
Yes, I am here to help you about it. Give me a moment to check the previous reservation under your name.
assistant
Sure.
user
Sorry Hernandez, I can not find any reservation under your name to cancel.
assistant
Ok, no issues. Thank you for your response.
user
Ok, fine. Thank you for reaching out here. Hope you have a gleeful day.
assistant