Hello.
user
Hello, How may I render you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation.
user
Ok.
assistant
Can you please help me for cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
To proceed next,  please provide me your name.
assistant
Sure, I am Thomas Wilson.
user
Please wait, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting but, there is no reservation found in the data base with your name.
assistant
Ok, Thank you for your service.
user
Ok, Thank you.
assistant