Hi.
user
Hello. How can I assist you?
assistant
My name is Jacob Thomas. I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry Thomas, I couldn't find any reservation on your name.
assistant
It's ok, no issues. Thank you for your service.
user
You are welcome.
assistant