Hello, I am Samuel Collins.
user
Hello, How can I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting. There is no reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you.
assistant