Hello,.
user
Hello. How may I guide you today?
assistant
Can you please book a flight ticket to Charlotte with the name of Raymond Rodriguez?
user
Sure, can you please share your preferable journey dates?
assistant
I want to start on Oct 16th, and return back on Oct 18th afternoon.
user
Can you please provide your source and destination airport code?
assistant
My airport codes are, MSP to CLT.
user
Please wait for a  minute.
assistant
Sure.
user
I am sorry to say that there is no flight found under your details.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant