Hello,.
user
Hello, how may I best abet you today?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
user
Sure, may I know your good name to check the reservation in our reservation list?
assistant
I am Ruth White.
user
Please hold on.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching our agency.
assistant