Hi.
user
Hello, how can I guide you for today?
assistant
I need to cancel my reservation due to urgent meeting, can you help me with that?
user
I will help you with that. May I know your name?
assistant
Thank you. I am Larry Lee.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
I have found your reservation and cancelled it successfully.
assistant
Thank you for that.
user
Thank you for contacting us, have a nice day.
assistant