Hello.
user
Hello. How can I help you today?
assistant
I need to cancel my reservation due to I have to stay back here to take care of my child so please help me with that.
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
Sure, myself Betty Allen.
user
Ok, please wait a moment. There is no reservation found on your name.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Thank you for contacting us, have a nice day.
assistant
Most welcome.
user