Hello.
user
Hello.
assistant
I am Amy Davis.
user
How can I help you?
assistant
I would like to change my existing reservation, as my exam scheduled have been postponed. Could you help me in changing my existing reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for your service.
user