Hello.
user
Hello, how may I serve you now?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I will help you with cancellation.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
Myself Larry Clark.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, sorry here is no reservation found on your name in our system data.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant