Hello, I am Timothy Young.
user
Hello, how can I aid you?
assistant
As my schedule of Phoenix Hot Air Balloon Ride got cancelled. Can you please help me in cancelling my reservation?
user
Sure. Please wait for a moment.
assistant
Sure.
user
We found reservation on your name.
assistant
Please cancel it for me.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thanks for opting us.
assistant