Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Stephanie Turner. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure Stephanie Turner, I will help you with that. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Stephanie Turner, no reservation has found under your name to cancel.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant