Hello.
user
Hello. How can I aid you?
assistant
Can you help me to change dates in my existing reservation?
user
Sure, may I know the name?
assistant
Please check the ticket on the name Kenneth Clark.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant