Hello.
user
Hello, how best can I aid you today?
assistant
I need you to make few changes in my recent booking. Please help me out.
user
Sure, please share your good name.
assistant
My name is Barbara Williams.
user
Please stand by.
assistant
Sure, I will.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
That's ok. Thank you.
user
Thank you for contacting us.
assistant