Hello.
user
Hello.
assistant
I am SAmantha Evans.
user
How can I support you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you with this. Please wait for a while.
assistant
Thank you. Sure, I will wait.
user
Sorry Evans, no active reservation found under your name in our website.
assistant
That's fine. Thank you for your service.
user
Most welcome.
assistant