Hi.
user
Hello,how may I help you?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Emily Robinson.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant