Hi, I am Deborah Evans.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to my uncle's surprise visit to my home. Please, help me in cancellation.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for being patient, we are sorry to inform you that there is no reservation found on your name.
assistant
No problem and thanks for the information.
user
Thank you for choosing us.
assistant