Hello.
user
Hello, how may I aid you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with the change of flight reservation. May I know your name please?
assistant
I am Samuel Hall.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
assistant
That's ok, not an issue. Thank you for the information.
user
Ok, thank you.
assistant