Hello.
user
Hello. How can I help you?
assistant
Could you book my ticket in a direct flight?
user
May I know your travel details?
assistant
I want to travel from OAK to IAH.
user
Your travel dates please.
assistant
My itinerary dates are Nov 10 and Nov 12.
user
Do you have any other preferences?
assistant
No.
user
Can I know your name?
assistant
Nancy Turner here.
user
Sorry to say that Nancy Turner. There are no flights found with your details.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant