Hi.
user
Hello. How may I aid you today from my end?
assistant
Owing to an emergency, my appointment with doctor got cancelled, so I want you to cancel my recent reservation.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
assistant
Sure, Donna Phillips here.
user
Sorry, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant