Hi.
user
Hello.
assistant
I am Gary Adams.
user
How can I assist you today?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, I will help you with that. Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thanks for your information.
user
Welcome, have a great day.
assistant