Hello.
user
Hello, how can I amend you?
assistant
Micheal Anderson here. Due to bad weather, I want to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant