Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Let me know your name.
assistant
My name is Gary Lee.
user
There is a reservation on your name. Can I know your travelling dates?
assistant
My travelling dates are Nov 10 and Nov 12.
user
Do you have any preference?
assistant
I need a connecting flight.
user
Let me know your airport codes.
assistant
My travelling airport codes are MSP to EWR.
user
Found ticket with United airlines for price 100 having flight number 1024.
assistant
Please proceed.
user
Ticket is booked.
assistant
Thank you for booking.
user
Thank you.
assistant