Hi.
user
Hello. How may I help you?
assistant
Can you help me in cancelling my recent reservation with the name David Adams?
user
Ok, may I know your name to check with your reservation status? Ok, please wait for a moment.
assistant
Sure.
user
I am sorry to say, there are no flights available for your journey.
assistant
Its ok, thank you.
user
Thank you for choosing our agency.
assistant