Hello.
user
Hello. How can I help you?
assistant
I am Raymond Hall, want to cancel my reservation due to climate change. Can you please help me?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
it's ok, thank you.
user
Thank you for opting us, have a good day.
assistant