Hello.
user
Hello. How may I assist you?
assistant
My name is Andrew Taylor, I want to cancel my reservation as my plan to visit my home is cancelled. Can you cancel my reservation?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation with your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant