Hello.
user
Hello, how can I assist you today?
assistant
I am Karen Roberts. I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me?
user
Sure, we are here to help you. Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thanks for approaching us.
assistant