Hello, I am Elizabeth Adams.
user
Hello, how may I best serve you today?
assistant
I want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name to check the reservation on your name?
assistant
You can check the reservation on the name of Elizabeth Adams.
user
Thank you for your choosing us, there is no reservation found on your name.
assistant
Ok, no problem, thanks for your details.
user