Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, will you mention your name please?
assistant
My name is Stephanie White.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Welcome, have a great day.
assistant