Hello.
user
Hello. How may I assist you?
assistant
Actually my sister's engagement got postponed, so that I want to cancel my recent reservation, can you help me?
user
May I know your name please?
assistant
Yes, my name is Kevin Taylor.
user
Please wait for a moment, let me check your details.
assistant
Ok, sure.
user
Sorry, we did not find any reservation basis on your details.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Anyway's thank you for your information.
user