Hello,.
user
Hello, how may I assist you?
assistant
Due to tornadoes, my cricket tournament has been postponed. I would have to change my existing reservation. Can you help me out?
user
May I have your name please?
assistant
Brenda Lewis.
user
Please give me a moment, let me check and back to you.
assistant
Sure.
user
Sorry to notify, there is no reservation found on your given name.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thanks for the help.
user