Hello.
user
Hello. May I know your name please ?
assistant
Myself Amanda Campbell.
user
Do you want me to help you with anything?
assistant
I want to make some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Sure, I am happy to help you. Give me a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found on your name.
assistant
Oh, it's ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant