Hello, I am Carolyn Thomas.
user
Hello. How can I aid you?
assistant
Due to an emergency meeting, I want to cancel my existing reservation. Can you please help me out?
user
Sure, we are here to help you out.
assistant
OK.
user
Please wait a while I will check and let you know.
assistant
OK.
user
Thanks for being patient. There is no reservation found by this name.
assistant
OK, no problem. Thanks for the information.
user
Thank you for choosing us.
assistant