Hello. I am Karen Parker.
user
Hello, how may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you help me for cancel reservation please?
user
Sure, I will help you. Please, wait for a while, let me check the reservation list.
assistant
Sure.
user
Sorry, there is no reservation found on your specified name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you, have a nice day.
assistant