Hi.
user
Hello.
assistant
I am Benjamin Smith.
user
how can I help you Mr.Smith?
assistant
As my business meeting is postponed, I want to change my existing reservation. Can you help me?
user
Sure, I will help you.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
No issue, thank you for checking.
user
Thank you for contacting us.
assistant