Hello. I am Laura Jackson.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to sudden demise of my uncle.
user
Sure, we are here to help you.
assistant
Sure. Thank you.
user
Please hold a moment, let me check your reservation and let you know.
assistant
Okay.
user
Thanks for your time, sorry, no reservation found on your name.
assistant
Thanks for response.
user
Thank you for opting us.
assistant