Hello.
user
Hello, how can I support you?
assistant
Due to bad weather, I want to change my reservation.
user
Ok.
assistant
Can you help me?
user
Sure. May I know your good name?
assistant
James Mitchell here.
user
Please, wait.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant