Hello.
user
Hello, what help are you looking from our service?
assistant
Actually, I reserved my flight ticket before one month back to travel to New York, but unfortunately my plan has been postponed. Can you help me to cancel this reservation?
user
Sure, I will help you with that. Please let me know on which name is the ticket booked with?
assistant
I am Mark Lewis.
user
Sorry, there is no ticket booked on your name to cancel.
assistant
It's not a problem. Thanks for checking.
user
You are welcome. Have a great day.
assistant