Hello. I am Amy King.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation due to my destination has getting Sunny environment, and I am unable to stay there. So, can you please help me with that?
user
Sure, give me a moment.
assistant
Sure, take your time.
user
Sorry, I didn't found any reservation basis on your details.
assistant
May be it's my fault. Sorry for wasting of your valuable time.
user
Thank you for reaching us.
assistant
Most welcome.
user