Hello.
user
Hello. How may I help you today?
assistant
Unexpectedly, my trip was cancelled. So please help me to cancel my recent reservation.
user
Sure, I will help you with that. Let me know your name, to check details?
assistant
My name is Dorothy Parker.
user
There is a flight ticket found on your name, shall I proceed to cancel?
assistant
Sure. Please cancel it.
user
Yes Parker, your ticket has been cancelled.
assistant
OK, thank you for helping me.
user
Thank you for choosing us, have a nice day.
assistant