Hello,.
user
Hello, How can I serve you?
assistant
Could you help me in cancelling my reservation as my boarding meeting got cancelled due to sudden demise of our CEO?
user
Sure, May I know your name?
assistant
I am Donna Carter.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for prompt response.
user
Thank you availing us.
assistant