Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. Can I have your name please to check your reservation status?
assistant
Sure, my name is Sandra Robinson.
user
Ok, please wait a moment.
assistant
Sure, I'll be online.
user
Sorry Sandra Robinson, no reservation has found under your name to cancel.
assistant
That's fine, thank you for giving the information.
user
Thank you for choosing us, have a good day.
assistant