Hello.
user
Hello, how may I guide you?
assistant
Rachel Clark here.
user
Hello Clark.
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, wait a moment to check your previous reservation status.
assistant
Ok.
user
Sorry Clark, there is no reservation found under your name in our database.
assistant
It's ok. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant