Hello.
user
Hello, how may I help you today?
assistant
I am Catherine Collins, I want to cancel my reservation due to sudden rainfall in my city. Help me in cancelling my reservation.
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Not an issue, thank you for your quick response.
user
Thanks for opting us.
assistant