Hello.
user
Hello. How can I help you today?
assistant
Myself Lisa Collins. I want to cancel my active reservation due to some personal issues, will you help me?
user
Sure, I will help out. Please wait for a while.
assistant
Ok, take your own time.
user
Thank you for your patience, sorry to inform you that here there is no reservation found under your name in our database.
assistant
Ok, not an issue, thank you for the information.
user
You are welcome, thank you for approaching us. Have a great day.
assistant