Hello.
user
Hello. I am here to assist you.
assistant
I am Kenneth Thomas. I need to amend my reservation, can you help me out please?
user
I will help you with that and give the information when done. Please wait a moment I will check.
assistant
Sure, take your own time.
user
Thank you for waiting, I did not find any reservation on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for connecting with our agency.
assistant