Hello.
user
Hello, how may I be at your service today?
assistant
I am planning to postpone my trip, which is done recently. Can you please help me out in changing my existing reservation?
user
Sure, we can help you with that.
assistant
Thank you for considering my request.
user
I need your name for further process, can you please provide your name?
assistant
Sure, my name is Williams Mitchell.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your time.
assistant
It's ok.
user
Sorry to intimate that, we did not find any reservation with your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us with a query.
assistant