Hello.
user
Hello, how may I support you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, please share me your good name.
assistant
Stephanie Brown here.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name. Thank you for opting us.
assistant
Thank you for the help.
user