Hello. I am Scott Nelson.
user
Hello, how may I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, we couldn't find any reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant