Hello. I am David Edwards.
user
Hello, how could I provide assistance for you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me that?
user
Sure, please wait for a while. I will check with your recent reservation status.
assistant
Sure.
user
There is no recent reservation found on your name for cancellation.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant