Hello.
user
Hello. How may I help you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
I will help you with that please share your name to proceed further?
assistant
Sure, my name is Rebecca Scott.
user
No reservation found at this moment as per your preferences at the moment.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant