Hello.
user
Hello, what kind of assistance are you expecting from my end?
assistant
I want to cancel my recent reservation due to sudden postpone of my trip dates. Can you help me with that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation on your name or not.
assistant
Thank you. I am Benjamin Lopez.
user
My pleasure. Benjamin Lopez, we have terms and conditions in cancelling the flight. Can you guide me in providing some information.
assistant
Sure.
user
Have you booked for refundable flight ticket or not?
assistant
Yes.
user
Ok, if I have found any active reservation on your name. If it is cancelled. The money may get refundable but here I don't have any active reservation on your name in our data. I can't help you out.
assistant
Ok, thank you for your information.
user
Thank you for reaching us. Have a good day.
assistant