Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, I am Barbara White.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for availing us.
assistant