Hi.
user
Hello. How can I aid you today?
assistant
I need to cancel my reservation as my plan to go for hummer tour got cancelled. Can you help me?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
I am Larry Rodriguez.
user
Sorry Larry Rodriguez, there are no flights reserved on your given name formerly.
assistant
Ok fine, thanks for your response.
user
Welcome, thank you for choosing us. Have a great day.
assistant