Hi, I am Karen Williams.
user
Hello, how can I address you today?
assistant
Due to the sudden change in climate, my badminton tournament has been postponed. Can you help me in changing my existing reservation?
user
Sure, we are here to help you to change your reservation. Please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your support.
user
Thank you for approaching us.
assistant