Hello,.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Yes, can you tell me your name?
assistant
Myself, Ryan Collins.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for checking.
user