Hi.
user
Hello. how may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Ok, I will wait.
user
For cancelling your reservation, May I know your name please?
assistant
Sure, my name is James Wright.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to intimate you, no reservation is found with your criteria.
assistant
Ok, no problem. Thank you for your help.
user
Thank you very much for approaching our agency.
assistant