Hello.
user
Hello.
assistant
I'm Dorothy Taylor.
user
How may I assist to you?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Yes, give me a moment.
assistant
Sure, take your time.
user
I could not found any reservation on the name which you have provided. Thank you for reaching us.
assistant
You are welcome. Thank you for checking.
user