Hello.
user
Hello, may I know your name?
assistant
I am Linda Jackson.
user
How can I assist you Linda Jackson?
assistant
My family tour trip was postponed, so I want to cancel my reservation. Could you help me in cancellation?
user
Sure, we are happy to help you. Please be on hold.
assistant
Sure.
user
Thanks for your time, we did not find any reservation based on your name.
assistant
Not an issue. Thanks for your kind service.
user
Thanks for picking us, we hope to serve you again.
assistant