Hello.
user
Hello. In which way I can aid you today?
assistant
I am Pamela Miller. Due to my health problem I want to change my active reservation, can you please help me in that?
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, I will wait.
user
There is no previous reservation available under your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for contacting us.
assistant