Hello.
user
Hello, how may I help you?
assistant
I am Stephanie Hill. I want to cancel my flight ticket due to some problems my trip was cancelled so can you please help me with that?
user
Sure, I am here to help you, Please wait for a moment to check your details.
assistant
Ok, thank you for your positive response.
user
No reservation found on your name in my database.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user