Hello. I am Elizabeth Taylor.
user
Hello, how may I help you at this moment?
assistant
I need to cancel my reservation due to some tornado going on in my location, can you help me out?
user
Sure, I will help you. Please wait for a while.
assistant
Thank you and take your own time.
user
Sorry, there is no reservation existing on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
You are welcome, have a nice day.
assistant