Hello.
user
Hello, how can I assist you at this moment?
assistant
I am planning to change an existing reservation, due to health issue. Can you please help me out?
user
Sure, I will help you with that. May I know your name please?
assistant
My name is Samantha Barker.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Samantha Barker, there is no reservation found on your name in our reservation list to change it.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us. Have a great day.
assistant