Hello.
user
Hello. How can I aid you today?
assistant
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
My name is Janet Carter.
user
Sorry Janet Carter, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant