Hello.
user
Hello. How can I assist you at this moment?
assistant
My holiday trip has been cancelled, could you please help me with cancelling recent reservation?
user
Sure, I will help you with this. Can you please provide your name to check the reservation status?
assistant
My reservation was done under the name Jacob Lopez.
user
Jacob Lopez, I have found your reservation in our database. Shall I cancel it?
assistant
Yes, please cancel.
user
Your reservation has cancelled successfully.
assistant
Thank you for your service.
user
Thank you for contacting us.
assistant