Hello.
user
Hello.
assistant
I am Debra Smith.
user
How can I assist you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I'll help you. Please be on hold.
assistant
Thank you.
user
There is no reservation found under your name to do cancellation.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant