Hi.
user
Hello, how can I guide you at present?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Ashley Wright.
user
Thanks for providing your name, please wait for sometime and I will check with the previous reservation on your name in our database.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching our service.
assistant