Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me with cancellation?
user
Sure, let me check your reservation details in our database.
assistant
Sure, my name is Anna Lopez. I will wait for your response.
user
Thank you for your patience. Sorry, we couldn't found any reservation in our database.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant