Hello.
user
Hello, how may I help you?
assistant
I am Laura Johnson. I need to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, I will wait for your information.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and have a nice day.
assistant