Hello.
user
Hello.
assistant
Dennis Smith here.
user
How can I help you at this moment?
assistant
As my exams were postponed to next week, I would like to cancel my reservation. Can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. There is no previous reservation found under your name.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us, have a good day.
assistant