Hello.
user
Hello.
assistant
I am Barbara Hall.
user
How may I help you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait a moment, let me check with your details.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching our service.
assistant