Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency I had to request for this change reservation, Can you please help with that?
user
Sure, I am here to help you with this.
assistant
Thank you for accepting my request.
user
Can you please provide your name to check your reservation status?
assistant
Sure, My name is Edwards Brown.
user
Wait a moment please.
assistant
Sure.
user
Edwards Brown, there is no active reservation found under your name in our database.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for contacting us.
assistant