Hi.
user
Hello.
assistant
Myself Lisa Roberts.
user
How may I aid you?
assistant
I want to change my reservation as I am unwell. Can you please help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Roberts, there are no reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant