Hello.
user
Hello. How can I serve you today?
assistant
Kathleen Collins here. I want to go on a road trip with my friends from there place, but it was cancelled due to some reasons. I am looking for cancellation of my recent reservation. Can you help me?
user
Kathleen Collins, give me a moment for checking with your existing reservation.
assistant
Ok, take your time.
user
Sad to inform you, no reservation was found by your name.Maybe you didn't booked it with the wrong name previously. Thank you for choosing our airlines agency.
assistant
That's ok.
user
Have a great day.
assistant
Thank you for checking.
user
Most welcome.
assistant