Hi, I am James Turner.
user
Hello. How may I render you today?
assistant
Owing to an emergency, my badminton match got cancelled. So I request you to cancel my existing reservation.
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, we didn't found any reservation by your name.
assistant
Ok, no worries at all.
user
Thank you for picking us.
assistant
Thank you for your help.
user