Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails. Can you please cancel my flight ticket?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Thank you for accepting my request and my name is Steven Lee.
user
Sorry, there is no reservation on your name in our database.
assistant
Ok, that's fine. No problem with that one. Thank you for your help.
user
Thank you for your reaching us.
assistant