Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines.
user
Sure. may I know your name?
assistant
Sure, my name is Dennis Lee.
user
Wait a minute.
assistant
Sure.
user
Sorry, we could not find any active reservation on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for choosing us.
assistant