Hello.
user
Hello, how may I give assistance to you?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure, we are here to help you with cancellation. May I know your name to cancel it?
assistant
Sure, I am Alexander Hernandez.
user
Ok, please wait for few minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant