Hi.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, will you please give me a moment? Will you mention your name for checking the reservation?
assistant
Sure, my name is Jerry Collins.
user
Please give me a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Welcome, have a great day.
assistant