Hello.
user
Hello. How can I guide you?
assistant
Due to an emergency, I want to cancel my trip which I has planned in the month of January,can you assist me to cancel it?
user
Sure, I am oblige to help you.
assistant
Thank you.
user
May I know your name for checking the reservation status?
assistant
Yes, my name is Dennis Edwards.
user
Can you spare a moment, so that I can check?
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name Dennis Edwards.
assistant
That's not a problem, I think it is cancelled by my brother. Thank you for your help.
user
Thank you for approaching us.
assistant
Welcome.
user