Hello.
user
Hello, how can I guide you for today?
assistant
Myself Barbara Allen, I need to amend my reservation which have done previously for my exams as my exams got postponed.
user
I am here to help you about that.
assistant
Thank you.
user
Sorry to say this Allen, there are active reservations under your name Allen.
assistant
Not an issue, anyway thank you for the information.
user
You are most welcome, thank you for reaching out here. Hope you have a nice day.
assistant