Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation as my plan to meet my grand parents got postponed. Can you please help me?
user
Sure, will you mention your name for checking the reservation status?
assistant
I am Stephanie Evans.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok, no problem. Thank you.
user
Welcome, have a great day.
assistant