Hello.
user
Hello,how may I assist you?
assistant
As my tournament got postponed, I want to cancel my recent reservation. Can you help me out?
user
Sure,may I know your name please?
assistant
Sure, my name is Margaret Thomas.
user
Please wait for a while, I will check and revert you.
assistant
Ok.
user
Than you for waiting. Sorry we did not found any reservation on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us,have a nice day.
assistant