Hi.
user
Hello, how can I help you now?
assistant
Catherine White here.
user
Ok.
assistant
Due to some sudden changes in my schedule, I want your help in changing my recent reservation. Can you please help me with that?
user
Sure, I will help you with that. Sorry Catherine, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us, have a nice day.
assistant