Hi, I am Katherine Scott.
user
Hello, how can I aid you?
assistant
Due to tornado at my destination place I want to cancel my reservation, can you please help me out?
user
Sure, please wait a while I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Sorry, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for giving information.
user