Hello. I am Thomas Walker.
user
Hello. How can I aid you?
assistant
As the live event that I have to participate got postponed due to bad weather conditions, I need your help in changing my earlier reservation.
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
It's ok. Thank you for your response.
user
Thank you for picking us.
assistant