Hello.
user
Hello. How may I assist you?
assistant
Please help me to change my recent reservation.
user
Sure, I will make sure that this gets resolved for you.
assistant
Thank you.
user
May I know your name please?
assistant
Karen Wright here.
user
Would you mind waiting for a moment?
assistant
Sure.
user
I appreciate your time and patience. Sorry I could not find your flight reservation to change it.
assistant
That's ok, thank you for the information.
user
Thank you.
assistant