Hello, I am Elizabeth Lopez.
user
Hello. How may I assist you Lopez?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for approaching us, have a great day.
assistant