Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me in changing my reservation as my plan to go for holiday trip got postponed?
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
May I know your name?
assistant
I am Ruth Johnson.
user
Thanks for providing your name, please wait.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for availing our service.
assistant