Hello. I am Gary Thomas.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, I want to change an existing reservation.
user
Sure, we are here to help you to change it. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant