Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, its very urgent.
user
Sure.
assistant
Please help me in the above matter.
user
May I know your name for further process?
assistant
Sure, my name is Paul Scott.
user
Please wait a moment Paul Scott, I will inform you.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
Its really good that there is no reservation done on my name. Thank you for the information.
user
Thank you for contacting us.
assistant