Hello.
user
Hello. How can I assist you today?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you please help me with this?
user
Sure, I will help you with that. Please provide me the name on which you reserved earlier.
assistant
My name is Jennifer Lopez.
user
Ok, please wait a moment. Sorry Lopez, no reservation found under your name to cancel.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for providing information.
user
Most welcome.
assistant