Hello,.
user
Hello, How can I assist you?
assistant
I have cacelled my business meeting, can you help me in cancelling  my recent reservation?
user
Sure, I am here to help you. May I know your good name please?
assistant
Yes, I am Stephanie Smith.
user
There is no reservation found by your name.
assistant
OK, thank you for your information.
user
OK, Thank you. Have nice day.
assistant