Hello.
user
Hello. How can I help you?
assistant
I am Dorothy Campbell. I want to cancel my flight ticket due to some problems so can you please cancel my reservation?
user
Just a moment please.
assistant
Ok, thank you for your positive response.
user
I am sorry no reservation found on your name.
assistant
Oh! It's ok no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user