Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, as my grand mother's health is not good. Can you please help me out with it?
user
Sure, I am here to help you with cancellation.
assistant
Thank you for the response.
user
May I know your name, to check with your previous reservation?
assistant
My name is Stephanie Rodriguez.
user
Ok, please wait for a while.
assistant
Ok, sure. I will wait for your response.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant