Hello, I am Ruth Edwards.
user
Hello, how may I amend you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, we are her to help you. Please wait. I will check the list of reservation and let you know.
assistant
OK.
user
Thanks for your patience. We found a reservation on your name in airline data. Shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled.
assistant
No problem, thank you for the information.
user
Thank you for opting our service.
assistant