Hello.
user
Hello. How can I help you?
assistant
I am Ashley Walker. I need to change my recent reservation due to postpone of my exam.
user
Sure, I am oblige to help you. Please wait for a moment.
assistant
Could you please help me in doing that? Sure.
user
Sorry, there is no reservation found for the user name in our data base.
assistant
No problem, thank you for your information.
user
You are welcome.
assistant