Hello.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation, as my health is not good to travel. Can you please help me out?
user
Sure, Let me know your name?
assistant
I am Matthew Nelson.
user
Ok, wait for some time.
assistant
Sure.
user
There is no reservations found on your name. Thanks for connecting us.
assistant
Ok, no problem. Thank you for your time.
user