Hello.
user
Hello, how may I help you today?
assistant
My mother suddenly got sick, I want to join her in hospital in an emergency with in my city premises. So I want to cancel my flight ticket on the name of Anna Davis. Can you please help me with cancelling the flight ticket?
user
Sure, I will help you with this emergency condition.
assistant
Thank you for noting my concern.
user
Please wait for a moment and I will get back to you with your reservation details that whether your reservation has their or not.
assistant
Sure, take your time and please cancel my ticket.
user
Ok. Sorry Anna, there is no reservation found as per your name to cancel your any reservation that has been done on your name.
assistant
Ok, it might not be confirmed at the time of booking from your agency.
user
Thank you for reaching us and have a great day.
assistant
I appreciate your service, thank you.
user
You are welcome.
assistant
You are most welcome.
user