Hello.
user
Hello. Can I know your name?
assistant
I am Katherine Robinson.
user
How shall I help you now?
assistant
Due to bad weather conditions, I need to cancel my reservation. Will you help me with it?
user
Sure.
assistant
Thank you.
user
No reservation was found to cancel.
assistant
It's ok, thank you for the information.
user
Thank you for picking us.
assistant