Hello,.
user
Hello, how can I help you?
assistant
My plan to visit science festival got cancelled, please help me with cancellation of my recent reservation.
user
Sure, I am glad to help you. For that please help me by providing your name to proceed further.
assistant
I am Betty Jackson.
user
Ok, please stand by.
assistant
Ok.
user
Thank you, sorry no reservation found with your name.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us, have a nice day.
assistant