Hello.
user
Hello, how may I aid you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, let me know your good name?
assistant
Rebecca Allen here.
user
Please wait a minute.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thanks for reaching us.
assistant