Hello,. I am Ruth phillips.
user
Hello, how may I assist you?
assistant
Due to my health issues I need to postpone my business trip. Could you please help me with changing my existing reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
No worries, Thank you for the information.
user
Thanks for choosing us, have a nice day.
assistant