Hello.
user
Hello. How can I aid you at this moment?
assistant
I want to cancel my recent reservation, due to an emergency. Can you help me?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, I am Raymond Adams.
user
Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
Ok, no problem. Thank you for your valuable information.
user
Thank you for reaching us, have a good day Raymond Adams.
assistant