Hello,.
user
Hello. May I know your name please?
assistant
I am Mary Scott.
user
How may I aid you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you assist me with this?
user
Sure, please be on hold.
assistant
Ok.
user
Thanks for your time.
assistant
My pleasure.
user
Sorry, we did not find any reservation in your name.
assistant
Thanks for your quick response.
user
Thanks for reaching us.
assistant