Hello.
user
Hello, how can I assist you? May I know your name?
assistant
I had done my flight ticket booking last week but due to rain I would like to cancel my flight ticket booking. I am Linda Lopez.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation with your details.
assistant
Ok, thank you for the information.
user
Welcome.
assistant