Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Yes, I am Robert Davis.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found with your name.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for reaching us.
assistant