Hi.
user
Hello. How can I aid you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, may I know your name?
assistant
My name is Gregory Perez.
user
Ok, please wait.
assistant
Ok.
user
 Sorry, no reservation was found on your name.
assistant
Ok, no issues. Thanks for the help.
user
 Thank you.
assistant