Hello.
user
Hello, how may I assist you?
assistant
I am Amy Martin. I want to change my existing reservation due to change in my plans. Can you help me?
user
Sure, I will help you with the change of flight reservation.
assistant
Ok, thank you.
user
Please wait for a moment, while I am checking your previous flight reservation details.
assistant
Take your own time.
user
Amy, thanks for your time and patience but I regret to inform you that there is no flight reservation on your name. Is there anything else you would like to enquire about.
assistant
That's fine, may be my brother had changed it for me. Thank you for your assistance.
user
Ok, thanks for reaching to us. Have a good day.
assistant