Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Christine Williams.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure, I will wait for your response.
user
Christine Williams, there is no reservation found on your name in our database to cancel it.
assistant
No problem, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant