Hello.
user
Hello, how may I aid you?
assistant
I want to change my previous reservation due to floods in Atlanta, can you help me?
user
Sure, could please provide your name to check your complete reservation details.
assistant
Jacob Taylor is my name of previous booking.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry to say, I did not find any details regarding your reservation in my database.
assistant
No problem, thank you for checking my reservation status.
user
Thank you for choosing us, have a nice day.
assistant
You are most welcome.
user