Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation due to my health issue, so can you help me with this?
user
Sure, please share your good name?
assistant
My name is Eric Harris.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Not a problem, thanks for checking.
user
Thank you.
assistant