Hello.
user
Hello, what help can I do for you?
assistant
Last week I have booked a ticket to attend a meeting at Houston, now I got a mail that the meeting is going to be held at Washington. Can you please help me in changing my existing reservation?
user
Sure, I will help you. Can I have your full name for checking your previous reservation?
assistant
Please, check the previous reservation details on Kathleen Thomas.
user
Ok, please be on hold, I will revert you.
assistant
Ok, take your own time to check the details on my reservation.
user
Sorry Thomas, there is no reservation under your name to change your travel locations. Do you have any other quires?
assistant
That's ok, no issue. If I have any queries, I will get back to you.
user
Ok, thank you very much for choosing our services. Have a nice day.
assistant