Hello.
user
Hello, how can I guide you for today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
Myself Dennis Mitchell.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant