Hello, I am Scott Phillips.
user
Hello, how can I help you?
assistant
I want to cancel existing reservation, can you please help me with that?
user
Sure, please wait a minute.
assistant
Ok.
user
We found a reservation with your name, shall I proceed with cancelling?
assistant
Please, cancel the reservation.
user
Your reservation has been cancelled.
assistant
Thank you for your kind service.
user