Hello.
user
Hello. How may I be of your service?
assistant
I am Rachel Carter, I want to change my reservation as my plan to visit my friend is postponed. Can you help me with that?
user
Sure,please let me know your name for change an existing reservation.
assistant
Rachel Carter.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name. Thanks for opting us.
assistant
Ok, thanks for the information.
user