Hello.
user
Hello, how can I serve you today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, let me know your name please?
assistant
Thank you, my name is Anthony Gonzalez.
user
Please stand by.
assistant
Sure.
user
Sorry, no reservation found on your name in our portal to change it.
assistant
Oh! I think the ticket was not booked due to server issue. Thank you for your information.
user
Thank you for contacting us.
assistant