Hello, I am Benjamin Walker.
user
Hello, how may I aid you today?
assistant
Could you please help me in changing my existing reservation, as my football match got postponed.
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok.
user
Thank you for your time, unfortunately no reservation found with provided name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for opting us.
assistant