Hi.
user
Hello, how can I aid you for today?
assistant
Can you please help me to cancel my reservation?
user
I am here to help you about that, can you please let me know your name to check the reservation status?
assistant
Thank you for accepting the request, I am Debra Lewis.
user
Please wait for some time to check your booking.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our data base.
assistant
It's ok, not a problem. Thank you.
user
You are most welcome and thank you for reaching us.
assistant