Hello.
user
Hello, how can I aid you today?
assistant
My name is Anthony Collins.
user
Glad to meet you Anthony Collins.
assistant
I would like to change my existing reservation due to the bad weather conditions.
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
Anthony Collins.
user
Sorry Anthony Collins, there are no flights reserved on your given name formerly.
assistant
No issue, Thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant