Hi, Lisa Hill here.
user
Hello, how can I help you?
assistant
My business trip cancelled by my boss. Can you cancel my reservation?
user
Ok, please wait a moment. I will check the status and inform you back.
assistant
Sure.
user
We have no reservation found with your name.
assistant
No issue, Thanks for the information.
user
Thanks for contacting us.
assistant
Have a great day.
user