Hello.
user
Hello, how may I assist you?
assistant
I am Richard Martinez. I need to cancel my recent reservation, as my baseball match got cancelled. Please help me in cancelling?
user
Sure, I will help you. Please wait a moment I will check the reservation.
assistant
OK.
user
There is no reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you so much.
assistant