Hello, I am Karen Miller.
user
Hello, How can I provide assistance to you?
assistant
As the live show got postponed I want to cancel my reservation. Can you please help me in that?
user
 Sure, I am blissful to help you. Ok, give me a moment.
assistant
Sure.
user
Sorry for the inconvenience, we did not find any recent reservation against your name.
assistant
Ok, thanks for the information.
user
Thanks for your time. Have a great day.
assistant