Hello.
user
Hello, how may I amend you today?
assistant
I am Mary Gonzalez. I need to change my recent reservation, Can you please help me with that?
user
Sure, please wait for a moment, I will check the reservation on the given name and revert to you.
assistant
Sure.
user
Thank you for waiting, I regret that there is no reservation found on the given name.
assistant
Ok, no problem.
user
Thank you for reaching our agency.
assistant
Thanks for your information.
user