Hello.
user
Hello. In which way I can help you today?
assistant
I want to modify my recent ticket details, because my partner is not able to attend for the trip on this dates. So that, I decided to change the ticket details. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
I am Kenneth Evans.
user
Ok, please hold on a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name Kenneth Evans.
assistant
It's ok, thank you for checking.
user
You are welcome.
assistant