Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Can you please tell the name on which the reservation has been confirmed?
assistant
My reservation was done on the name of Betty Clark.
user
Sorry, there is no reservation found by the name that you have provided.
assistant
That's ok, no issues. Thank you for the information.
user
Thank you and have a nice day.
assistant