Hello.
user
Hello, how may I assist you?
assistant
I am Benjamin Lopez.
user
Welcome to our UA travelling agency.
assistant
Thank you. I need to change my reservation which I have done earlier to reach Wander law but unfortunately it has closed due to heavy rains. Will you please help me in changing my reservation?
user
Lopez, please wait for a moment.
assistant
Sure.
user
Sorry Lopez, there is no reservation found on your name to change your reservation.
assistant
Oh! It's ok, no issue. Thank you for your help.
user
You are welcome.
assistant