Hello, I am Kathleen Allen.
user
Hello, how can I provide assistance to you?
assistant
Owing an emergency I want to cancel my reservation, would you mind helping me?
user
Sure, wait for a while.
assistant
Sure.
user
Thanks for giving your valuable time, but there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you so much for communicating with us, have a great day.
assistant
Thank you for the information.
user