Hello, I am Melissa Edwards.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation, due to some personal work.
user
Sure, we are here to change your reservation. Please be on hold.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching our service.
assistant