Hi.
user
Hello. How may I assist you today?
assistant
My name is Jeffrey Collins.
user
Nice meeting you Jeffrey.
assistant
Due to my ill health, I would like to cancel my reservation. Can you help me?
user
Sure, I will help you. Please wait a moment to check your previous reservation status.
assistant
Sure.
user
We regret that, there is no previous reservation found with your name in our records.
assistant
Its ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant