Hi.
user
Hello, how can I help you?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Sure, please provide me your name?
assistant
I am Robert Thomas.
user
Please wait a minute.
assistant
Ok.
user
There is no reservation with your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for reaching us.
assistant