Hello.
user
Hello, how best I can aid you at present?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, we are glad to help you with cancellation. To proceed further, may I know your name?
assistant
Sure, I am Lisa Thompson.
user
Ok, please wait for a couple of minutes.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you.
user
Thank you for availing us.
assistant