Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, can I know your name?
assistant
Sure, my name is Dorothy Wilson.
user
Please hold on a moment.
assistant
Sure.
user
We found your reservation. Shall I cancel it?
assistant
Yes.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant