Hello.
user
Hello, how may I assist you for today?
assistant
Eric Nelson here. I would like to change my recent reservation, can you help me?
user
I am happy you in changing your flight ticket reservation.
assistant
Thank you.
user
Please wait for sometime, I will check the reservation status with your name.
assistant
Sure.
user
I apologise to say this Nelson, there are no active reservations with your name to change.
assistant
That's fine, thanks for your information.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant