Hello.
user
Hello, how can I guide you for today?
assistant
My name is Pamela Johnson. I want to cancel my reservation due to cancel of my seminar.
user
Please give me a minute, I will check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you for your service.
user
Thank you for contacting us, have a nice day.
assistant