Hello.
user
Hello, how can I assist you?
assistant
Due to heavy tornadoes happening in my place, I would like to cancel my recent reservation to Dallas? Will you help me with this?
user
Sure, I am gleeful to help you. May I know your good name please?
assistant
My name is James White.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thanks for your approach.
assistant