Hi.
user
Hello. How can I assist you?
assistant
Brenda Rodriguez here. Please help me out in cancelling the previously booked ticket.
user
Sure, please provide your name to check your reservation details in our database.
assistant
I already mentioned.
user
Thank you. Please wait for a while.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant