Hello.
user
Hello. In which way I can assist you right now?
assistant
I want to change my existing reservation due to health issues, can you please help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name please?
assistant
My name is Alexander Williams.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to tell you that, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us, have great day.
assistant