Hello.
user
Hello,.
assistant
I am Jessica Taylor.
user
How can I assist you today?
assistant
I need to cancel my recent reservation due to cancel of my trip with  relatives. Could you please help me?
user
Sure, please standby.
assistant
Ok.
user
Sorry, we did not find any active reservation with your name to cancel.
assistant
No problem, thank you for the information.
user
Thanks for approaching us, hope to serve you again.
assistant