Hello.
user
Hello, how can I guide you for today?
assistant
I am Carolyn Taylor. Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant