Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name to check for the previous reservation?
assistant
Thank you for accepting my request, myself Jessica Hill.
user
Please allow me a moment.
assistant
Sure, take your own time.
user
There is no reservation found under your name in our data base.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant