Hello.
user
Hello.
assistant
I am Stephanie Martinez.
user
What help that you need from our service agency?
assistant
I need to cancel my reservation due to my planned event got cancelled because of money problem. So please help me with cancelling my reservation.
user
Sure, I will definitely help you in flight ticket cancellation.
assistant
Thank you.
user
Please be on hold for a while to check your booking in our portal.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found for the user name in our list to help you out in cancellation.
assistant
Oh! It may not be booked properly due to some technical issues while booking.
user
Yes, it might be the issue.
assistant
Anyway, thank you for your time.
user
You are welcome and have a nice day.
assistant