Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to an urgency, I would like to cancel my recent recent reservation. Can you help me with this?
user
Sure, I will help you with that. Can I have your name to check your reservation?
assistant
My name is Gary Baker.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Gary Baker, no reservation has found under your name to cancel.
assistant
Ok, not an issue. May be something went wrong while booking. Thank you for providing information.
user
My pleasure. Thank you for choosing us, have a good day.
assistant