Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my place. Can you please help me out?
user
Sure, may I know your name?
assistant
I am Nicole Thomas.
user
Ok, please wait a while.
assistant
Ok.
user
We found a reservation on your name, can I cancel your reservation?
assistant
Yes, please cancel my reservation.
user
Ok. YOur reservation has been cancelled.
assistant
Thank you for cancelling my ticket.
user
Thank you.
assistant