Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, may I know your good name?
assistant
Sharon Phillips here.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant