Hi.
user
Hello.
assistant
I am Melissa Green.
user
How can I aid you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Not an issue, thank you.
user
Thank you for contacting us, have a nice day.
assistant