Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency, I need to cancel my reservation, can you please help me out?
user
Sure, I will help you. Please help me with your name.
assistant
Sorry, I want to change my reservation. My name is Raymond  Allen.
user
Nothing to worry, I will help you. Please allow me a minute.
assistant
Thank you. Sure.
user
Thank you. I have found your reservation details. Please let me know with your preferred travelling dates.
assistant
Ok, my travelling dates are, start on Nov 25th and arrival on 27th of November.
user
Please help me with your depart and arrival airport codes.
assistant
My airport codes are, OAK to LAS.
user
Do you need a break in between your journey?
assistant
Yes, I need a break, so I prefer a connecting flight in my journey.
user
Do you have any other preferences in your journey?
assistant
I don't have any other preferences.
user
We have a connecting flight operated by Spirit Airlines with a fare of 100 only. Shall I book the flight ticket?
assistant
Ok, that's prefect, please proceed with this airlines.
user
I have booked your ticket in the flight-1027.
assistant
Thank you for changing my reservation as per my request.
user
I am happy to help you today. Thank you for reaching us. Have a great time.
assistant