Hello.
user
Hello, how can I guide you for today?
assistant
Myself Daniel Carter. I want to cancel my recent reservation due to some personal work, can you help me for this one?
user
I am here to help you with that Daniel Carter. I regret to say that Daniel Carter, there is no active reservation with your name to cancel your reservation.
assistant
Not a big deal, anyway thank you very much.
user
You are welcome, thank you for reaching out here.
assistant