Hello.
user
Hello. How may I render you today?
assistant
I am Helen Turner. As my holiday trip has been postponed, I need to change my reservation. Can you please help me?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure.
user
Than you for waiting, we did not found any reservation by your name.
assistant
No problem. Thank you.
user
Thank you for approaching us.
assistant