Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation due to some problems, can you please help me?
user
Sure, please provide me your name to check the status of your reservation.
assistant
Sure, my name is Kimberly Walker.
user
Walker, please wait for a minute.
assistant
Sure, take your time.
user
There are no active reservations found with your details, Walker.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us, have a good day.
assistant