Hello.
user
Hello. How can I assist you today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Sarah Williams.
user
Please allow me a moment.
assistant
Sure, take your time.
user
Sarah, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us, have a great day.
assistant