Hello. I am Charles Carter.
user
Hello, how can I support you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation list and revert to you.
assistant
Sure, take your time.
user
Thank you for your time, we did not find any reservation on your name to change it.
assistant
That's ok, thank you for your information.
user
Thank you for opting us.
assistant