Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation, as my planned trip with my friends got cancelled.  Can you please help me out?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Sure, myself Jennifer Thomas.
user
Sorry Thomas, there is no reservation found as per your name to cancel it.
assistant
Not a big problem, Anyhow thank you for the information.
user
You are welcome always.
assistant
Thank you for searching.
user