Hello, I am Richard Scott.
user
Hello. In which way I can aid you today?
assistant
I am planning to do some changes in my existing reservation. Can you please find it?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Take your time.
user
There is no previous reservation available in your name.
assistant
No issues. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user