Hello.
user
Hello. How can I aid you?
assistant
I would like to cancel my recent reservation. Can you help me?
user
Sure, We are here to help you. May I know your name?
assistant
My name is Pamela Green.
user
Give me a minute.
assistant
Sure.
user
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No issue, thank you very much.
user
Thank you for opting us.
assistant