Hi.
user
Hello, how may I assist you?
assistant
I had a plan to attend a Live concert but it got postponed due to heavy rainfall.
user
Ok.
assistant
Can you please cancel my reservation?
user
Sure, may I know your good name for further process?
assistant
I am Christopher Wright.
user
Please, give me a minute.
assistant
Ok.
user
No reservation found on your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant