Hello.
user
Hello, how may I support you today?
assistant
I am Kimberly Johnson, I want to cancel my ticket has my plan for vacation at Washington is cancelled. Can you help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, unfortunately no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant