Hi. Karen Campbell here.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation as I need to stay in my hometown. Can you help me in that?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your name, shall I proceed with cancellation?
assistant
You can cancel that reservation.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant