Hello.
user
Hello, how may I help you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no issues.
user
Sorry, can I know your name to re-check the details.
assistant
My name is Nicole Williams.
user
Sorry, we didn't find any reservation on our database.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant