Hi.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, We are here to help you. May I know your name?
assistant
I am Eric Young.
user
Give me a minute.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No issues. Thank you.
user
Thank you for reaching us.
assistant