Hello, I am Emma Wright.
user
Hello, how may I assist you?
assistant
I am having an urgent meeting on the date I wanted to travel, I need to cancel my ticket. Can you help me?
user
Sure, I am happy to help you. Hold on for a moment.
assistant
Take your time.
user
I found a reservation on your name, shall I proceed to cancel?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for cancelling my ticket.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome. +.
user