Hello.
user
Hello, how may I support you?
assistant
As my adventure tour with my friends has been postponed, help me in changing my reservation.
user
Ok, I can help you with that.
assistant
Larry Phillips here.
user
May I know your name to check the current status and revert you? Thank you. Unfortunately there is no reservation found on your name.
assistant
No problem, thank you for your assistance.
user
Thank you for choosing us.
assistant