Hi.
user
Hello, how can I help you?
assistant
Owing to an emergency, I had to request you to cancel my reservation. Can you help me with that?
user
Sure, may I know your name please?
assistant
My name is Anthony Anderson.
user
Please wait for a while.
assistant
Ok.
user
I have found a reservation on your name. Shall I cancel it?
assistant
Yes, please cancel it.
user
Your reservation has been canceled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant