Hi.
user
Hello, in what way may I help you out?
assistant
Due to the sudden change in climate, my meeting with client has been postponed.
user
Ok.
assistant
So I have a request to you to change my existing reservation?
user
Can I have your name please?
assistant
Sure, I had a recent reservation with name Jacob Moore.
user
Ok, wait a while.
assistant
Sure.
user
Thanks for your time. We found that there was no reservation with your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
I appreciate your kind service.
user