Hello.
user
Hello. How can I assist you today?
assistant
Kathleen Jones here. I want to cancel my reservation due to terrorist attacks in Syria, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, I will be waiting for your response.
user
Kathleen, I found your reservation and successfully cancelled your reservation.
assistant
Ok, thank you for cancelling my reservation.
user
You are welcome. Thank you for reaching us.
assistant