Hello.
user
Hello.
assistant
I am Karen Edwards.
user
Ok Karen, how can I assist you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good to travel.
user
Sure Karen, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Karen Edwards, no reservation has found under your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us, have a good day.
assistant