Hello, I am Thomas Perez.
user
Hello,. How can I amend you today?
assistant
I have planned a journey with my friends but it got cancelled, can you help me in cancelling my reservation?
user
Sure, we are here to help you. Please, wait for a while.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name Thomas Perez.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user