Hello, my name is Raymond Thompson.
user
Hello, how may I serve you?
assistant
Due to bad weather condition in Washington, I want to change my existing reservation. Can you help me out?
user
Ok, wait for a moment I will check and revert you.
assistant
Sure.
user
Thank you for waiting, no reservation found with your name.
assistant
That's ok, thank you.
user
Thank you for approaching us, have a nice day.
assistant