Hello.
user
Hello, do you need any help from us?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my recent reservation?
user
Sure, could I have your name please?
assistant
Thank you for considering my request and my name is Mark Lopez.
user
Sorry, there is no reservation matching with your name in our portal to cancel further.
assistant
Ok, that's fine. Thank you for your help.
user
You are welcome.
assistant