Hello.
user
Hello. How can I help you today?
assistant
Dennis Campbell here. I want to cancel my ticket due to snow storm in my place.
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Ok.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you.
user
Thank you for choosing us, have a nice day.
assistant