Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to heavy rainfall at my source point. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, I am Edward Lopez.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your quick service.
user