Hi.
user
Hello, what sort of help are you seeking from me?
assistant
My exams got postponed, can you please help me in cancelling my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name to track the details?
assistant
I am Benjamin Robinson.
user
Ok, please wait for a moment.
assistant
Ok.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, please proceed to cancel.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thanks for choosing us.
assistant