Hello,.
user
Hello, how can I help you?
assistant
Owing to an emergency I want to cancel my reservation. Can you please be my helping hand?
user
Sure, can you help me with your name?
assistant
Sure, myself Dennis Carter.
user
Please wait a while I will check and let you know.
assistant
Ok.
user
Thank you for waiting.
assistant
It's ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for assisting me.
user