Hi.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation. Can you help me for this one?
user
 To proceed further, can I have your name please?
assistant
Sure, Jason Davis here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No issues, thank you for the information.
user
Welcome Jason Davis.
assistant