Hello.
user
Hello.
assistant
My name is Betty Lopez.
user
How can I help you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am glad to help you to change your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user