Hello.
user
Hello. How may I assist you?
assistant
Due to sudden weather change in my location, I can not travel out. Can you please cancel my reservation?
user
Sure, please provide your name to check the reservation status.
assistant
Please check with the name George Green.
user
Please wait a moment.
assistant
Sure.
user
Green, no reservation has been found on your name in our database.
assistant
That's fine, my cousin has cancelled it without my consent. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant