Hello.
user
Hello. How can I aid you today?
assistant
I would like to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, I am glad to help you. Please, share me your name to check your reservation status.
assistant
I am Samantha Thompson.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we have not found any active reservation on your name in our records.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant