Hi.
user
Hello, how may I aid you?
assistant
Due to an emergency meeting scheduled I need to cancel my reservation. Can you help me to cancel my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
On which name you have reserved your ticket?
assistant
Shirley Johnson is my name.
user
Ok, please wait a moment I will check and get back to you.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for the quick response.
user