Hi.
user
Hello, how may I aid you?
assistant
Can you help me in cancel my recent reservation?
user
Sure, I am here to help you. Can I have your name to proceed?
assistant
Sure, My name is Frank Wright.
user
Thank you, please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, No issues, thanks for the information.
user
Thank you for reaching us.
assistant