Hello.
user
Hello.
assistant
Helen Moore here.
user
How may I aid you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure.
user
Helen, no reservation has been found on your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for approaching us.
assistant