Hello.
user
Hello, how can I help you?
assistant
Please cancel my recent reservation due to some health issues?
user
 Sure, I'm always here to help you. Can you please provide your good name?
assistant
Sure, I am Gregory Robinson.
user
Ok, please wait.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant