Hello. I am Carolyn Collins.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my plan to go for trekking got postponed. Can you help me in changing?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us.
assistant