Hello. I am Richard Allen.
user
Hello, how can I be your helping hand today?
assistant
I need to change my existing reservation, as my football match got postponed. Please help me in changing?
user
Sure, we are glad to help you to change it. Please wait for a couple of minutes.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for availing our service.
assistant