Hello. I am Raymond Evans.
user
Hello, how may I guide you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please hold on for a moment.
assistant
Sure, take your time.
user
That's ok. I am sorry, there are no reservations with your name.
assistant
That's ok, thank you for your information.
user
Thank you, have a good day.
assistant