Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation as my orientation day program got cancelled. Can you help me in cancelling?
user
Sure. May I know your name?
assistant
I am Nicole Baker.
user
Please wait a while.
assistant
Ok.
user
THanks for being patient. We didnt found any reservation by this name.
assistant
It's Ok, thanks for your response.
user
Thank you for consulting us.
assistant