Hello.
user
Hello. How may I be of your help?
assistant
I am Melissa Carter. Can you please help me to cancel my reservation?
user
Sure. Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant