Hello.
user
Hello, how can I assist you for the day?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
May, I know your good name?
assistant
Amanda Evans.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant