Hello.
user
Hello. How may I assist you?
assistant
I am Eric Johnson. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
Eric Johnson, no reservation has been found on your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user