Hi.
user
Hello, how can I help you?
assistant
Can you please help me in changing my reservation?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
Thank you, I am Dennis Gonzalez.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant