Hello.
user
Hello. How can I aid you?
assistant
Can you please help me to change an existing reservation as I need to update my trip dates due to my leaves are not approved?
user
Sure, We are here to assist you. May I know your name?
assistant
I made a reservation by this name Daniel Perez.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
That's ok, thank you for your information.
user
Thank you for picking us.
assistant