Hello.
user
Hello, how may I assist you?
assistant
I am Samantha Perez, want to alter my recent reservation due to some personal problem. Please help me out with that.
user
Sure, I am happy to help you. Let me check your reservation status in our database.
assistant
Thank you and take your own time.
user
Sorry Perez, there is no reservation found under your name in our database.
assistant
It's ok, thank you for your help.
user
You are most welcome and thank you for choosing us.
assistant