Hello.
user
Hello. How may I render you today?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Ok. I will help you. May I have your name please?
assistant
John Perez here.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, no reservation is found on your name to proceed further.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant