Hello.
user
Hello, how my I support you?
assistant
I would like to cancel my reservation due to sudden plan change in the trip as my friends planned to go some other place this time, can you please help me by cancelling my ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please provide your good name?
assistant
I have made the reservation on the name Gary Edwards.
user
Ok, please wait for a minute I will revert to you with the current status.
assistant
Ok, take your won time.
user
We are hardly try to find your reservation but, we are sorry to inform you that, we did not find any reservation with your name.
assistant
Ok no problem, may be it was cancelled by one of my friend. Thank you for your information.
user
That's fine, thank you for availing us.
assistant