Hello.
user
Hello, how may I oblige you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, may I know your good name?
assistant
My name is Anthony Martin.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant