Hi.
user
Hello, how may I help you?
assistant
I am unable to change my existing reservation, can you please help to modify my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
On which name you have reserved your ticket?
assistant
I have reserved on the name of Michelle Moore.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no problem. Leave it. Thanks for the response.
user
Thank you for reaching us.
assistant