Hello. I am Margaret Gonzalez.
user
Hello, How can I aid you?
assistant
I need to cancel my reservation as my plan to attend a cultural event got cancelled. Can you help me with it?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you.
assistant