Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to my official leaves are cancelled. Can you help me for this one?
user
Sure, may I know your name to check with your details.
assistant
Gary Thompson here.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry, there are no active reservation to cancel your ticket.
assistant
No issues, thank you for the information,.
user
Thank you for reaching our service.
assistant