Hello.
user
Hello, how may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am happy to help you. Can I have your good name?
assistant
Linda Williams here.
user
Sorry, there is no active reservation on your name in our records.
assistant
That's ok, thank you for giving information.
user
Thank you for choosing us.
assistant