Hello.
user
Hello, what can I do for you today?
assistant
Can you please help me in changing my existing reservation? As my football match got postponed to some other date.
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you share your name to check further?
assistant
Sure, my name is Christopher Turner.
user
Please wait.
assistant
Sure, take your time.
user
Sorry, no acive reservation found with your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you.
user
Thank you for contacting us.
assistant