Hi, I am Charles Roberts.
user
Hello. How can I aid you?
assistant
Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
user
Ok, please wait I will revert you in a moment.
assistant
Ok.
user
We are happy to tell you that we found reservation on your name and it is being cancelled.
assistant
Thanks for the help.
user
 Thank you for opting us.
assistant