Hi.
user
Hello, how may I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your good name please?
assistant
Lisa Lewis here.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issue, thanks for the information.
user
Thank you for availing us.
assistant