Hello. I am Jessica Brown.
user
Hello, Jessica. How can I support you?
assistant
I need to cancel my recent reservation, as I am suddenly fallen Ill, due to bad weather. Please help me in cancelling?
user
Sure, we will help you. Just give me a moment to check your details.
assistant
Ok.
user
Jessica, there is no reservation exist on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for reaching us.
assistant