Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my reservation, can you help me?
user
Sure, I will help you with that. May I know your name to check reservation status?
assistant
Ok, Margaret Johnson here.
user
Ok, please be hold on for a moment.
assistant
Sure.
user
Sorry Margaret Johnson, no reservation found under your name to cancel.
assistant
Ok, no issues. Thank you for helping me.
user
Most welcome. Thank you for choosing us, have a good day.
assistant
Most welcome.
user