Hello.
user
Hello, how can I best assist you?
assistant
I am Ryan Roberts. Prepone plan came into picture owing to announcement of birth of baby boy. So, I want to cancel my reservation.
user
Ok, please wait a moment, I will check and revert you.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thanks for response.
user
Thanks for choosing us.
assistant