Hello.
user
Hello, how may I help you?
assistant
I'm Karen Davis, I want a direct flight from EWR. Can you book my ticket?
user
Sure, can I know your destination airport code please?
assistant
My destination airport code is MSP.
user
May I know your travelling dates?
assistant
My travelling dates are from 12/26 to 12/28.
user
Sorry Karen, there is no direct flight travelling to your route.
assistant
That's fine, thank you for your time.
user
It's my pleasure.
assistant