Hello. I am Donna Wilson.
user
Hello, how can I aid you for the day?
assistant
Owing to an emergency I had to request for this cancellation.
user
Ok.
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am perky to help you. Please hold on for a while, I will check your reservation.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's not a problem. Thank you.
user
Thank you for availing us.
assistant