Hi.
user
Hello, how may I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, may I know your name?
assistant
My name is Larry Lewis.
user
Please wait for a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thanks for reaching us.
assistant