Hello, I am Jason Davis.
user
Hello Davis, how may I help you?
assistant
Owing to an emergency, the meeting family got preponed, So we want to cancel the existing reservation. Can you help me out?
user
Sure, I can help you. Please wait a minute, I will check and revert you.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Shall I proceed to cancel?
assistant
Ok, please cancel the reservation.
user
Thank you for confirming. Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thanks for contacting us, have a nice day.
assistant