Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, as my health is not doing good. Can you please help me with it?
user
Sure, please mention your name to check your reservation details in our database.
assistant
My name is Mark Evans.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no problem. Anyways, thank you.
user
Thank you for choosing us.
assistant