Hi.
user
Hello, how can I help you today?
assistant
Would it be possible to cancel my recent reservation?
user
Sure, can I have your name please?
assistant
Sure, I am Daniel Wilson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
It's ok, thanks for your information.
user
Thank you for opting us.
assistant