Hello.
user
Hello, how may I assist you?
assistant
I am Frank Martin. I want to cancel my reservation, due to my personal issues. Could you help me in cancellation?
user
Sure, I can help you. Please wait a moment.
assistant
Sure.
user
Thanks for waiting. There was no reservation found in the list on your name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant