Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Sandra Evans, is my name.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, No problem. Thank you for assisting me.
user
Thank you for choosing us. Have a blissful day!.
assistant