Hello,.
user
Hello, how may I help you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to help you for this. May I know your name please?
assistant
Myself, Robert Lopez.
user
Just a moment, let me check your reservation status in our records.
assistant
Ok.
user
I found your reservation. May I know your new airport codes?
assistant
My airport codes are DTW to MSP.
user
When are you planning your trip?
assistant
My new trip dates are Feb 07-09.
user
Is there any specifications regarding your journey?
assistant
No more specifications.
user
Please wait for a while.
assistant
Ok.
user
There is a flight with Frontier Airlines and the ticket fare is 100. Would you like me to make the booking now?
assistant
Ok, please proceed.
user
Your ticket is reserved in economy class with the flight-1013.
assistant
Thank you for changing.
user
Thank you very much for approaching our agency.
assistant