Hello.
user
Hello. How may I assist you now?
assistant
I am Rebbeca Anderson, I already made a reservation to visit my grand father home but due to heavy rain at destination my plan is cancelled. Can you help me with that?
user
Sure, Please wait a moment.
assistant
Sure.
user
Thank you for your time. Sorry, there is no reservation found in your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant