Hello.
user
Hello.
assistant
Myself Kenneth Lopez.
user
Lopez, how may I help you?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Lopez, please wait for a while.
assistant
Please take your time.
user
Sorry to inform you that there is no reservation found under your name in our database.
assistant
That's fine,thank you for searching the details.
user