Hello.
user
Hello, how may I assist you today?
assistant
Can you help me to change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your good name?
assistant
I am Brian Martinez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No problem, thank you for the checking.
user
Thank you for approaching us.
assistant