Hi.
user
Hello. How can I aid you?
assistant
I want to change my reservation, can you help me?
user
Sure, We are here to help you. May I know your name?
assistant
I am Scott Hill.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant