Hello.
user
Hello, how may I render you today?
assistant
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your name to check the previous reservation status?
assistant
Myself Jacob Clark.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant