Hello.
user
Hello.
assistant
My name is Anthony Young.
user
Young, how may I help you?
assistant
Due to heavy rains, I would like to cancel my recent reservation. Please help me out.
user
Sure Young, please give me a minute.
assistant
Sure, take your time.
user
Young, there are no active reservations found with your details.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us.
assistant