Hello, I am David Edwards.
user
Hi David Edwards. How can I help you?
assistant
My sports competition has been postponed.  So I need to change my reservation.
user
Ya sure.
assistant
Can you please help me in changing the reservation?
user
Give me a moment?
assistant
Sure.
user
Sorry there is no reservation on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching ours.
assistant