Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, welcome to our agency. How may I assist you today?
assistant
I want to change my previous reservation, because I have some other important works on that day, so can you help me in changing my reservation?
user
Sure, I will help you on that.
assistant
Thanks.
user
Could you please provide your name to check your previous reservation status?
assistant
Sure, my name is Pamela Anderson.
user
Ok Pamela, please wait a moment to check.
assistant
Ok.
user
Sorry to inform you, there is no reservation found under your name in our records.
assistant
It's ok, no problem.
user
Would you like to ask us anything else?
assistant
Nothing, thank you for your information.
user
Thank you for reaching us, have a great day.
assistant