Hello.
user
Hello.
assistant
I am Cynthia Williams from Orlando.
user
What kind of assistance are you looking from our agency?
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me with that?
user
Sure, I am mirthful to help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation status.
assistant
Ok.
user
When I have checked the reservation list, there is no reservation found on the name which you have provided.
assistant
Ok, I think my previous reservation has not been booked properly at that time.
user
Yes, it might be happened sometimes.
assistant
Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant