Hello.
user
Hello. How can I help you?
assistant
I am Daniel Smith, I want to cancel my reservation as my plan to visit my brother is cancelled. Can you cancel my reservation?
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thank you for waiting. Sorry to inform that no reservation found on your name.
assistant
Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant