Hello.
user
Hello, how may I assist you today?
assistant
Help me to cancel my previous flight reservation. As I postponed my journey.
user
Sure, may I know your name?
assistant
Justin Lewis here.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thanks for checking.
user
Thank you for reaching us.
assistant