Hello.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation details on your name.
assistant
Sure, myself Kenneth Hernandez.
user
I found an active reservation on your name, can I cancel it?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for cancelling my ticket.
user
Thank you for reaching us.
assistant