Hello.
user
Hello. How can I aid you at this moment?
assistant
I need to change my existing reservation, can you please help me?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Can you please provide your name to check your reservation status?
assistant
Myself David Roberts.
user
David Roberts, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us.
assistant