Hello.
user
Hello, how may I aid you at this moment?
assistant
Could you please help me to change my existing reservation due to postpone of my client meeting?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
My name is Sharon Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we couldn't find any reservation with your name.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant