Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, as there is a heavy snowfall in Dallas. Can you please help me with this?
user
I can help you with that. May I know your name for cancelling your reservation?
assistant
I am Scott Clark.
user
Sorry Scott, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user