Hi.
user
Hello, how may I help you today?
assistant
I am Cynthia Scott. I would like to change my existing flight ticket. Could you help out?
user
Sure, I am here to help you.
assistant
Glad to hear that.
user
Sorry Scott, there is no reservation found as per your name to change your reservation in your database.
assistant
Ok, no problem. Thank you for the information.
user
You are welcome always.
assistant