Hello.
user
Hello. How may I guide you today?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not in a good condition to do journeys.
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
May I know your name please?
assistant
My name is Michelle Edwards.
user
I am sorry to say that there is no reservation found under your details.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant