Hello.
user
Hello.
assistant
Sarah Thomas here.
user
How may I guide you?
assistant
Can you please help me out with altering my previous booking now?
user
Sarah Thomas, I am here to help you for this. Let me check your reservation status in our records.
assistant
Ok, I will be waiting for your response.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you very much for approaching our agency.
assistant
Most welcome.
user