Hello.
assistant
Hi.
user
May I know your good name?
assistant
I am Jessica Davis.
user
How may I help you today?
assistant
I just want to change an existing reservation due to sudden demise of my great grand mother. Can you help me with that?
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your help.
user