Hello.
user
Hello, how can I assist you?
assistant
Please cancel my recent booking.
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Daniel Lopez.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Daniel Lopez, there is no active reservation found under your name to do cancellation.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant