Hi.
user
Hello.
assistant
I am Alexander Young.
user
Young, how may I help you?
assistant
I am unable to travel right now, so can you help me for cancelling my reservation?
user
Sure, let me check our database.
assistant
Ok.
user
Sorry, no reservation found by your name.
assistant
Oh! no problem, thank you for your services.
user
Thank you for contacting us.
assistant