Hello.
user
Hello, how may I aid you?
assistant
Myself Donald Thompson, can you help me to change my flight ticket intents to the month of April?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, I will wait.
user
Sorry Donald, there is no reservation on your name.
assistant
That's ok, thank you for assisting me.
user
Thank you for reaching us.
assistant