Hello. Myself Kenneth Evans.
user
Hello, how may I aid you?
assistant
Please can you help to cancel my existing reservation.
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Yes, will wait.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, not a problem. Thank you for assisting me.
user
Thank you for choosing us, have a nice day.
assistant