Hello.
user
Hello. How can I help you?
assistant
My examination scheduled dates has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you. May I know your name please?
assistant
Sure, my name is George Adams.
user
There is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant