Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, can I know your name?
assistant
Ok, the name on which I had done the reservation is Ryan THompson.
user
Please hold on a moment.
assistant
Ok, please take your own time.
user
Sorry, there is no reservation found on given name.
assistant
That is ok, thank you.
user
Thank you for reaching us.
assistant