Hello. My name is Eric Lopez.
user
Hello Lopez, how may I help you?
assistant
Due to an urgent meeting, my trip is cancelled. Could you help me in changing the reservation?
user
Ok, just wait a minute.
assistant
Ok.
user
Please provide me your new booking details.
assistant
It's from SFO to SEA.
user
Provide me your travelling dates.
assistant
The dates are 12/31 to 01/02.
user
There is a flight available with your details, shall I proceed with this new reservation?
assistant
Please book the ticket.
user
Your ticket has been booked, thank you for approaching us.
assistant
Thank you for your help.
user