Hello.
user
Hello. What help that I can assist you?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure, I am glad to assist you and may I know your name please?
assistant
Sure, I am Jennifer Lopez.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base.
assistant
Ok, Thank you for your help.
user
You are most welcome.
assistant