Hi.
user
Hello. How may I guide you today?
assistant
Angela Jackson on this end. I just want to cancel my existing reservation due to my flu, can you help me?
user
I will help you with that. Please wait for a minute.
assistant
Ok, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! That's very sad news to hear. Anyways, thank you for checking.
user
Thank you for choosing my agency.
assistant
Moat welcome.
user