Hello.
user
Hello. How can I assist you today?
assistant
I made a reservation earlier unknowingly on wrong dates. Can you please change my existing reservation?
user
Sure, I am here to help you, may I know your name?
assistant
Michelle Evans is my name.
user
Sorry Evans, no reservation done on your name.
assistant
Ok, no issue.
user
Thank you for choosing us.
assistant
Thanks for your information.
user