Hello.
user
Hello, how can I assist you?
assistant
Prepone plan came in to picture owing to announcement of birth of baby boy, will you help me to change my existing reservation?
user
Sure, may I know your name?
assistant
My name is Sarah Walker.
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there was no reservation found on your name.
assistant
Ok, no issues,. Thank you.
user
Thank you for choosing us.
assistant