Hello.
user
Hello. How may I help you?
assistant
Myself Richard Jackson. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please be on hold.
assistant
Thank you for accepting my request.
user
Thank you for your time, there is no reservation found in your given name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user