Hello, Stephanie Carter here.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Please wait a moment, let me check with the details.
assistant
Ok, take your time.
user
Sorry Carter, there are no active reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching our service.
assistant