Hello,. I am Donald Brown.
user
Hello, how may I assist you today?
assistant
Can you please cancel my reservation, due to cancel of my trip with colleagues?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for approaching us, hope to serve you again.
assistant