Hi.
user
Hello. How may I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down.Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
I am Alexander Nelson.
user
I cancelled your reservation successfully under your name.
assistant
Thank you.
user
Thank you for reaching us.
assistant