Hello.
user
Hello, how may I help you today?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Benjamin Moore.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Moore, there is no reservation found as per your name to change it.
assistant
That's ok, thank you.
user
You are welcome.
assistant