Hi.
user
Hello. How can I help you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know your name to check.
assistant
I am Patricia Martinez.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant