Hello.
user
Hello. How may I aid you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I'll try to cancel your ticket. Could you please let me know your name to check the reservation status?
assistant
David Hall here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, we didn't found any reservation by your name.
assistant
No issue, Thanks for the information.
user
Thank you for availing us.
assistant