Hello.
user
Hello. How can I assist you today?
assistant
My name is Richard Smith. I want to change my reservation because my friend cancelled his trip so I too want to cancel. Can you help me?
user
Sure, will you mention the name for checking the reservation?
assistant
I had reserved on the same name I had mentioned.
user
Please give me a moment.
assistant
Sure, I will wait.
user
There is no reservation found under your name. Thank you for reaching us. Have a great day.
assistant
That's ok, no problem. Thank you for the information.
user