Hello.
user
Hello.
assistant
I am Carol Harris.
user
How can I assist you today?
assistant
Would it be possible to cancel my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Carol, there is no reservation found under your name.
assistant
It's ok, not an issue. Thanks for checking.
user
Thank you for contacting us.
assistant