Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, We are here to aid you. May I know your name?
assistant
Myself Jennifer Edwards.
user
Give me a minute.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant