Hello. I'm Emma Gonzalez.
user
Hello Emma, how may I assist you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure Emma, I am here to solve your concern. Please allow me a moment to check whether there is any active reservation found or not.
assistant
Sure, take your time.
user
Sorry Emma, there is no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user