Hi.
user
Hello. Is there any help that you are expecting from my side?
assistant
Owing to an emergency, my FIFA tournament got postponed. So I request you to change my existing reservation.
user
Sure, may I know your name please?
assistant
Sure, Sharon Hernandez here.
user
Thank you, please wait for moment.
assistant
Sure.
user
Sorry, no reservation found with your name on our database.
assistant
Ok, no worries at all. Thank you for your information.
user