Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, I can help you with that. Can I have your good name please?
assistant
Sure, Jerry Moore here.
user
Please wait for a while.
assistant
Sure.
user
Jerry Moore, there is no active reservation found under your name to do cancellation.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant