Hi.
user
Hello.
assistant
I am Richard Wilson.
user
How can I assist you today?
assistant
Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure, I am here to help you with that.
assistant
Ok.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant