Hi.
user
Hello. How may I help you today?
assistant
Would it be possible to cancel my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Amy Mitchell.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant