Hello.
user
Hello. What help that I can assist you?
assistant
I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I can help you and can I know your name please?
assistant
Myself Donna Baker.
user
Please give me a moment.
assistant
Sure, I will wait for your response.
user
 Thank you for waiting, I have checked in reservation list to cancel your ticket but could not find any reservation with your name.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
You are most welcome and have a nice day.
assistant