Hello.
user
Hello.
assistant
I am Karen Edwards.
user
How can I assist you today?
assistant
I would like to change my recent reservation because my trip dates are postponed, can you help me?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure.
user
Karen Edwards, there is no active reservation found under your name to do modifications in that.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant