Hello.
user
Hello, how may I serve you at this moment?
assistant
I need you to make few changes in my recent flight booking. Please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jessica Adams.
user
Ok, please be on hold.
assistant
Sure, I will wait.
user
Sorry, we could not find any reservation against your name in our database.
assistant
That's ok. Thank you.
user
Thank you for choosing us.
assistant