Hi.
user
Hello.
assistant
Donna Miller here.
user
Miller, can you please tell me how can I assist you?
assistant
Due to bad weather in my hometown, I would like to change my existing reservation, can you please help me with that?
user
Sorry, Miller no reservation found on your name.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
You are welcome.
user