Hello.
user
Hello, how may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please share your good name?
assistant
Sure, my name is Anna Thomas.
user
Sure, please wait for a while.
assistant
Ok, I will wait for your information.
user
Sorry, no reservation found on your given name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant