Hi.
user
Hello, how can I assist you?
assistant
Actually, I need to cancel my recent reservation which is done due to some issues.Can you please help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Brandon Evans here.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Brandon Evans, I have searched your reservation status but there is no active reservation found under your name to do cancellation.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant