Hello.
user
Hello, how can I aid you today?
assistant
I am Brenda Miller.
user
Ok.
assistant
Due to some technical reasons my exams has been postponed. Can you change my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name Mr. Miller.
assistant
Ok, not a problem.
user
Thank you for availing our services.
assistant
Thank you for your prompt service.
user