Hi. Myself Stephanie Carter.
user
Hello, how may I assist you?
assistant
Due to an emergency I would like to change my existing reservation, so could you please help me out?
user
Sure, hold on for a moment please.
assistant
Ok. Than.
user
Sorry to say this Carter, there are no reservation under your name.
assistant
Thank you for information.
user
Thank you for reaching us. Have a good day.
assistant