Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Myself Nicole Smith.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user