Hello.
user
Hello. Can you please tell me how may I help you?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am happy to help you with that. Can I know your full name please?
assistant
Anna Carter here.
user
Ok, can you please give me a minute to check your ticket status?
assistant
Sure.
user
Sorry, there is no reservation found with your name in our portal to cancel the ticket.
assistant
It's ok, thank you.
user
You are welcome. Thank you for contacting us.
assistant