Hello.
user
Hello. How may I help you out?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you in cancelling the ticket. May I know your name please?
assistant
My reservation was done under the name Robert Adams.
user
Sorry, there are no reservations found.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant