Hi, I am Nicolas Young.
user
Hello, how can I assist you?
assistant
I just want to change an existing reservation due to my plan to meet my old friend got post pone. Can you help me with this?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
I have checked all the reservation list but I could not find your name.
assistant
Ok, no problem. Thanks for your help.
user
Thanks for choosing us, have a nice day.
assistant