Hello, I am Gregory Walker.
user
Hello, how may I assist you?
assistant
I need to change my recent existing reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, I can help you with it. Let me check the reservation list and get back to you.
assistant
Sure.
user
Thanks for being patient. There is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant