Hello.
user
Hello, how may I oblige you for the day?
assistant
I am Amanda Wright. Owing to an emergency, I want to change an existing reservation,. Please help me in changing the reservation.
user
Sure, please wait for a while I will check the reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant