Hello.
user
Hello. How can I assist you at this moment?
assistant
I am trying to cancel my recent ticket, can you please help me in cancelling my ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name to check your reservation status?
assistant
My name is Gary Hernandez.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry Gary Hernandez, no reservation has found under your name to cancel.
assistant
It's ok, thank you for searching.
user
Thank you for choosing us, have a great day.
assistant