Hello.
user
Hello. How can I help you?
assistant
Actually, I have done booking last week to attend my cousin wedding.But, in mean while my exams dates are arrived.So, I am willing to change my existing reservation.Can you help me to change my reservation?
user
Sure, may I know the name on which the reservation has been done?
assistant
Yes, I am Nancy Young.
user
Sorry Nancy, there is no reservation found on your name.
assistant
Oh! it might me cancelled before by my mother but it is not informed by her.
user
Ok fine.
assistant
Thank you for the information.
user
You are welcome.
assistant