Hi. I am Katherine Roberts.
user
Hello, how may I assist you?
assistant
I need to amend my reservation, can you help me out?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant