Hello.
user
Hello. How can I assist you today?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, may I know your name to check for the previous reservation?
assistant
On my name, Gary Jones.
user
Please allow me a moment.
assistant
Sure, take your time.
user
I found your reservation and successfully cancelled your reservation.
assistant
Thank you very much.
user
Thank you for reaching us.
assistant