Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Jonathan  Miller. I am trying to modify the details. Can you please help me in changing the ticket details?
user
Sure Jonathan Miller, I will help you with that.
assistant
Thank you.
user
Please be hold on for a moment to check your reservation status.
assistant
Sure, I will wait for your reply.
user
Sorry Jonathan Miller, no reservation has found under your name to change.
assistant
It's ok, thank you for searching my previous ticket.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user