Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that/.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
On whose name the previous reservation is done?
assistant
Please check with my name Angela Nelson.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for consulting us.
assistant
Most welcome.
user