Hi.
user
Hello. How may I help you today?
assistant
Could you please help me to change an existing reservation as my interview got postpone due to technical issues?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
I made a reservation by this name Joshua Green.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant