Hello,.
user
Hello. How can I assist you today?
assistant
I am Patrick Wilson. I need to change my existing reservation due to postpone of my document verification in office.
user
Ok.
assistant
Can you please help me with that?
user
Sure. Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant