Hi.
user
Hello. How may I assist you?
assistant
Due to heavy snow storm, I need to cancel my recent reservation. Please help me in that.
user
Sure, I am here to help you out. May I know your name please?
assistant
Yes, my name is Jacob Jackson.
user
We regret to inform you that we haven't found any reservation under your name in our database.
assistant
Oh! May be my father has already cancelled it. Thank you anyways.
user
Thank you for choosing us.
assistant