Hi.
user
Hello. How can I aid you?
assistant
I am planning to travel from SFO to OAK, can you help me in booking?
user
Sure, We are here to assist you. Can I know your travelling dates?
assistant
My travelling dates are Apr 09 and 11.
user
Do you need any break?
assistant
I need a connecting flight.
user
May I know your name?
assistant
My name is Donna Rodriguez. I prefer business class.
user
Ok. We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
No issues, thank you for your time.
user
Thank you.
assistant