Hello.
user
Hello. How may I serve you at this moment?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I am glad to help you in cancelling your reservation. Please, share me your good name to check your reservation status.
assistant
Thank you, my name is David Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that, we have not found any active reservation on your name in our database.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us, have a good day.
assistant