Hello.
user
Hello. How may I assist you?
assistant
My name is Andrew Hernandez. I would like to change an existing reservation. Can you help me?
user
Sure, I am here to help you with that. Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
Andrew Hernandez, no reservation has been found on your name in our database.
assistant
No issue. Thank you for your time and information.
user
Thank you for reaching us.
assistant