Hello.
user
Hello. How may I assist you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, I am Paul Robinson.
user
Paul Robinson, we haven't found any reservation under your name in your database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant