Hello.
user
Hello, how can I provide assistance to you?
assistant
I want to cancel my reservation due to sandstorms at my place, so please aid me to cancel.
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your good name to cancel your ticket?
assistant
Sure, I am Jennifer Lopez.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, but no seat is reserved for you in any flight.
assistant
No worries, thanks for your kind service.
user
Thank you for reaching us.
assistant