Hello.
user
Hello, how may I assist you today?
assistant
I am Benjamin Davis. Owing to an emergency, I want to cancel my reservation.
user
Sure, we are here to help you. Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
Not an issue. Thank you.
user
Thank you for connecting with us.
assistant