Hello. Myself Brian Thompson.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait a moment.
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for reaching us.
assistant