Hello.
user
Hello. How can I assist you?
assistant
Unfortunately, I want to change my existing reservation which is done recently due to some problem, can you please help me in this condition?
user
Sure, can I know your name please?
assistant
Ok, my name is Andrew Hall.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry Hall, there is no reservation found on your name.
assistant
Ok, no problem. I will try with the another travelling agency.
user
Thank you for approaching us.
assistant
Thank you for your service.
user