Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, may I know your name?
assistant
Thank you. Myself Raymond Lewis.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to some issues while booking. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user