Hello.
user
Hello.
assistant
Jonathan Thomas here.
user
How can I aid you?
assistant
I want to change my existing reservation, due to my grandfather health issue. Hoping that your me out.
user
Sure, give me a minute.
assistant
Ok.
user
Thomas, I didn't find any reservation on you name.
assistant
It's ok, thank you for checking.
user
You are welcome.
assistant