Hi. I am Kenneth Young.
user
Hello, how may I support you for the day?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant