Hello.
user
Hello. How can I assist you today?
assistant
I am looking for changing my reservation due to health issue, can you please help me out with that?
user
Sure, will you please mention your name for checking the reservation?
assistant
Thank you, my name is Nicholas Garcia.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant