Hi. I am Edward Baker.
user
Hello, how may I help you today?
assistant
I would like to change my existing reservation, can you please help in changing?
user
Sure, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no worries at all. Thank you.
user
Thank you for opting us.
assistant