Hi.
user
Hello.
assistant
I am Susan Lopez.
user
Susan Lopez, how may I assist you today?
assistant
I am planning to travel from MSP to JFK, help me in booking a flight?
user
I will help you. Please let me know with your planned travel dates.
assistant
My travelling dates are 06/22 to 06/24.
user
Susan Lopez, do you need a direct or connecting flight?
assistant
I need direct flight.
user
Please allow me a minute while I check for the availability of flights for your journey.
assistant
Sure.
user
I highly regret to inform you that there are no flight operated in your route.
assistant
That's ok, I will choose any other source to reach my destination.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant