Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
May I know your name please?
assistant
Cynthia Martin.
user
Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant