Hello, I am Ronald Scott.
user
Hi Ronald. Will you please tell me how can I help you today?
assistant
I have no time to cancel my ticket. Can you help me to cancel my recent reservation?
user
Sure. Please wait a minute, I will inform you soon.
assistant
OK.
user
Thank you Ronald for waiting. Sorry for the inconvenience. There is no reservation found under your name.
assistant
It's OK.
user
Thank you for choosing us. Have a great day.
assistant
Thank you.
user