Hello.
user
Hello.
assistant
I am Stephanie Hernandez.
user
How can I Help you?
assistant
I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us, have a good day.
assistant