Hello. Sandra Jones here.
user
Hello, how can I serve you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for availing us, hope to serve you again.
assistant