Hello, I am Benjamin Wilson.
user
Hello, how can we best assist you?
assistant
I have planned for the live concert but due to some issues it was cancelled, So I need to cancel my recent reservation.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thanks for being patient. Sorry we did not find any reservation on your name.
assistant
No problem, Thank you for your information.
user
Thanks for connecting us, have a great day.
assistant