Hi.
user
Hello, how may I aid you today?
assistant
I have planned to attend my cousin's birthday party but my manager didn't provide me leaves, So I want to cancel my reservation. Can you help me with that?
user
Sure, I will help you. May I know your name?
assistant
My name is Matthew Parker.
user
Sorry, we could not found any reservation on your name.
assistant
No worries, thank you.
user
Thank you for opting us.
assistant