Hello.
user
Hello, how can I support you?
assistant
I have to cancel my flight ticket booking due to storm effect in that region, Can you please help me in cancellation process?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know your name to proceed further?
assistant
Sure, you can check my reservation on the name of Gregory Walker.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
Sure, I will wait for your response.
user
Thank you for being patient, There was no reservation found on your name.
assistant
That's Ok, thanks for your kind response.
user
Thank you for approaching us.
assistant