Hello. Kevin Lee here.
user
Hello, What kind of help are you expecting from our side?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, just give me a moment please.
assistant
Ok, take your time.
user
Sorry to say that there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thanks for opting us, have a nice day.
assistant
Welcome.
user