Hi.
user
Hello, what can I do for you?
assistant
I would like to cancel my recent reservation as my holiday trip got cancelled due to health issue, can you help me with that?
user
Sure, we will cancel your ticket.
assistant
Thank you.
user
May I know your name?
assistant
My name is Patrick Robinson.
user
Please wait a minute, I will check and revert to you.
assistant
Ok, take your time.
user
We found your reservation and it has been cancelled.
assistant
Thank you for your quick service.
user
Thank you for reaching us, we will refund your money with in a week.
assistant
Ok, thank you.
user