Hello.
user
Hello, may I know your name?
assistant
My name is Matthew King.
user
Yes Matthew, how may i assist you?
assistant
As the summer is so horrible that I can't travel to Charlotte, so I want to cancel my recent reservation. Can you please help me out?
user
Wait for a moment please.
assistant
Sure.
user
Sorry, there is no reservation found with the name Matthew King.
assistant
That's ok. Thank you for your time.
user
Thank you for reaching us.
assistant