Hello.
user
Hello. How can I assist you now?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help e out?
user
Sure, can I have your good name please to check your reservation status?
assistant
Sure, myself Matthew Thompson.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that no reservation has found under your name to cancel.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your service.
user