Hello, Betty Davis here.
user
Hello, how may I help you?
assistant
As I am not issued with a leave during journey time, so I want to change my existing reservation. Can you help me with it?
user
Sure, please wait a minute. I will check and get back to you.
assistant
Ok.
user
Thank you for being patient. Sorry, there is no reservation found with your name.
assistant
Thank you for the information.
user
Thank you and have a nice day.
assistant