Hello.
user
Hello, how may I be at your service today?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
May I know your name please?
assistant
I am Christine Lee.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant