Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Anthony Collins.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Anthony Collins, I am really sorry to inform you that there is no reservation found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant