Hello.
user
Hello,. How can I assess you the day?
assistant
Owing to an emergency so I had to request for this change reservation. Can you please help me to change an existing reservation?
user
Ok, I will help you with that.
assistant
Thank you.
user
On what name, do I need to change the reservation?
assistant
It's my name only Eric Hernandez.
user
Please wait, let me check the reservation status.
assistant
Sure.
user
W e did not find any reservation, on your name to change it.
assistant
Ok, no problem.
user
Thanks for reaching us.
assistant