Hello.
user
Hello, how may I aid you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
My name is Angela Lopez.
user
Sorry, no reservation found with your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for opting us.
assistant