Hello.
user
Hello, how may I render you today?
assistant
Owing to an emergency, I need to cancel my reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is William Anderson.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant