Hi.
user
Hello, how can I guide you for today?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
I will help you with that. May I know your name?
assistant
I am Ashley Campbell.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok. Thank you for your service.
user
Thank you for contacting us, have a nice day.
assistant