Hello. I am Cynthia Robinson.
user
Hello, how may I serve you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall my golf event has been cancelled. Could you please help me in cancellation?
user
Sure, please wait for while.
assistant
Ok.
user
Thanks for waiting, sorry is no reservation found on your name in our system.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for reaching us, have a nice day ahead.
assistant