Hi.
user
Hello, how can I help you today?
assistant
I need some changes in my existing reservation, can you help me with this?
user
Sure, may I know your name?
assistant
Angela Walker is my name.
user
Ok, please wait a moment.
assistant
OK.
user
Sorry to say, no reservation found with your name.
assistant
Ok, that's not a problem. Thanks for the information.
user
Thanks for reaching us.
assistant