Hello.
user
Hello, how may I guide you?
assistant
I am Virginia Taylor.
user
Ok.
assistant
I would like to cancel my recent reservation, can you please help me?
user
Sure, please hold on for a moment.
assistant
Ok, I will wait for your information.
user
I am sorry, there are no reservations with your name.
assistant
It's ok, no problem.
user
Thank you, have a good day.
assistant
Thank you for your help.
user