Hello,.
user
Hello. How can I assist you?
assistant
Can you please help me in changing m,y existing reservation, as my exam got postponed.
user
Please let me know your name?
assistant
Myself, Paul Nelson.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Most welcome.
assistant