Hi.
user
Hello, how may I help you?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, may I know your name?
assistant
My name is Carol Williams.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Not an issue, thanks for checking.
user
Thank you for reaching us.
assistant