Hello.
user
Hello. How can I assist you?
assistant
Actually my Tennis Competition is postponed, so that I want to change my existing a reservation. Can you help me?
user
Ok, may I know the name you have reservated?
assistant
Sure, I am Benjamin Hernandez.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation been found on your name.
assistant
It's ok, no problem, thank you for your information.
user
Thank you for availing our agency.
assistant