Hello.
user
Hello. How can I aid you?
assistant
My name is Kathleen Rodriguez.
user
Yes Kathleen.
assistant
I want to cancel my reservation, due to some weather issue.
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, no reservation found with your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant