Hi.
user
Hello. How may I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Please share your name to proceed further?
assistant
Margaret Garcia here.
user
No reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant