Hi.
user
Hello, how can I aid you for today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
I am here to help you about that, can you provide your name to check the reservation status under your name?
assistant
Pamela Collins here.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
That's ok, thank you for your help.
user
You are welcome, thank you for reaching us.
assistant