Hello, I am Daniel Nelson.
user
Hello, how may I assist you?
assistant
Due to emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you. Please wait a moment, I will check and get back to you.
assistant
OK.
user
There is no reservation on your name.
assistant
No problem, thank you for the help.
user
Thanks for choosing us.
assistant