Hello,.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you for this. Could you please share me your name?
assistant
Myself, Helen Moore.
user
Just a moment, let me check your reservation status in our database.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Ok, no issues. Thank you for your help.
user
Thank you very much for approaching our agency.
assistant