Hello.
user
Hello, how may I render you?
assistant
I am Raymond Adams. Can you please assist me in cancelling my reservation as the music festival which I have planned to attend got postponed?
user
Sure, please give me a minute I will get back to you.
assistant
Ok.
user
We found a reservation on your name and we cancelled it.
assistant
Ok, thank you for your help.
user
Thanks for choosing our service.
assistant