Hello.
user
Hello.
assistant
I am Jacob johnson.
user
How can I assist you?
assistant
I need to amend my reservation, can you help me out please?
user
Sure, I can help you with that. Please be on hold.
assistant
Sure, take your own time.
user
Jacob, there is no reservation found under your name to do changes in that.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant