Hello.
user
Hello. How may I assist you?
assistant
My name is Kathleen Lopez. I am looking for some help in my ticket cancellation due to some health issues, can you help in that one?
user
Yes, I can help you with that. Sorry to say that there is no reservation found on your name in our database.
assistant
Ok, I think my brother might cancelled the previous booking.
user
Ok.
assistant
Thank you for your quick hand help in providing the information.
user
Thank you for contacting us. Feel free to reach us anytime.
assistant
Thank you.
user