Hello.
user
Hello, how may I help you?
assistant
For an advance I had booked a ticket to Seattle to visit my home in my holidays, buy suddenly my college kept a function on those days, I would like to alter my reservation. Can you please alter my recent booking?
user
Sure, please provide your name.
assistant
Sure, search on the name Eric Robinson.
user
Please be on hold for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's alright.
user
Thank you for reaching us.
assistant
Thank you for your quick help in providing your information.
user