Hello.
user
Hello. How may I aid you?
assistant
My name is Michelle Phillips and I would like to cancel my reservation.
user
Sure, I am glad to help you out with that. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
No issue, thank you for the information.
user
Thank you for reaching us.
assistant