Hello.
user
Hello.
assistant
Ruth Perez here.
user
How may I help you?
assistant
Due to sudden health issue, I am not able to travel in a flight on those dates, so can you please help me out with changing of my reservation?
user
Sure, I will help you out in changing reservation.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there are no reservations found on this name?
assistant
Oh! So sad to hear. Anyway, thank you for the information.
user
Thank you for choosing our services.
assistant
Welcome.
user