Hello.
user
Hello.
assistant
I am Karen Hernandez.
user
What type of service you are expecting from our travel agency?
assistant
As my meeting got postponed at Dallas, can you please help me in changing my existing reservation to Dallas?
user
Sure, I am glad to assist you in changing the flight ticket details.
assistant
Thank you.
user
Can you please wait a minute? So that, I can check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry to inform you, there is no reservation found with the details you have given in our database.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Thank you for providing information.
user
Yes, that might be the reason. You are welcome. Thank you for choosing our travel agency.
assistant