Hi.
user
Hello.
assistant
I am Nicholas Williams.
user
How may I support you today?
assistant
I want to cancel my recent reservation due to  sudden cancellation of my trip.
user
Sure, please wait for a moment, I will check with your reservation list.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
No issue, Thank you.
user
Thanks for picking us.
assistant