Hello. Benjamin Phillips here.
user
Hello, how may I assist you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. Sorry, there are no reservation found on your name.
assistant
Ok, no issues. Thank you for checking out.
user
Thank you for reaching us.
assistant