Hello.
user
Hello. Can I have your name please?
assistant
My name is Patricia Carter.
user
Patricia Carter, by what way shall I oblige you for the day?
assistant
I need to change my existing reservation, as my scheduled football match got postponed due to bad weather.
user
Ok.
assistant
Will you assist me in changing my reservation?
user
Sure, I will assist you in this.
assistant
Thank you.
user
Give a minute, I will check the existing reservation list and let you know the status of your reservation.
assistant
Sure, take your time.
user
Thanks for being patience.
assistant
Ok.
user
I checked the list but did not get any reservation on your name to change.
assistant
Not an issue. Thank you for the information.
user
Thank you for availing us, have a pleasant day.
assistant