Hi.
user
Hello, how can I assist you today?
assistant
Would it be possible to change my reservation to new trip dates?
user
Sure, Let me know your name to check your reservation?
assistant
Ok, I am Michelle Young.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant