Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name to check the reservation status?
assistant
Jason Wilson here.
user
Please wait.
assistant
Ok.
user
Thank you for waiting there is no reservation found on your name.
assistant
That's Fine, Thank you for the information.
user
Thank you for opting us.
assistant