Hello, Laura Adams is my name.
user
Hello, Laura Adams, how can I aid you today?
assistant
Due to some personal work, I had to request for this cancel reservation.
user
Ok, please wait for a while, I will check the status and revert you.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation has found based on your name.
assistant
Thank you for your service.
user
Thanks for choosing us.
assistant