Hi, I am Debra Gonzalez.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation as my plan to got for trekking got cancelled. Can you help me in cancellation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
It's Ok, thanks for your response.
user
Thank you for choosing us.
assistant