Hello, I am Daniel Lewis.
user
Hello, how may I address you today?
assistant
Due to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, please wait a minute. I check the status and update you back.
assistant
Ok.
user
sorry to inform that no reservation was found with your name to cancel.
assistant
Thanks for your information.
user
Thanks for choosing us.
assistant