Hello.
user
Hello, how can I help you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, please share me your name to check the reservation list.
assistant
My name is Ruth Edwards.
user
Please wait for a while, I will get back to you with the current status.
assistant
Sure.
user
I have gone through the reservation list which is recorded in database but, your name does not exist.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant