Hello, I'm Carol Adams.
user
Hello. Welcome to Global flight ticket booking agency. How can I help you Carol?
assistant
Due to the postponement of a concert held in India, I would like to change my existing reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
No previous reservation found on your name Carol Adams.
assistant
That's ok, thank you.
user
Do you want to know any thing else from us?
assistant
No thanks.
user
Thank you for contacting us, have a good day.
assistant