Hi.
user
Hello. How may I aid you?
assistant
I need to modify my reservation dates as I have postponed my schedule to some other dates due to heavy rains. Can you help me with that?
user
May I know your name?
assistant
Sure, my name is Robert Thompson.
user
Sorry, no reservation found on your name.
assistant
Not a problem with that, it might not booked properly. Anyways thank you for the information.
user
Thank you.
assistant