Hello. I am Frank Gonzalez.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation, as my scheduled exam got cancelled.
user
Ok.
assistant
Please help me in cancelling?
user
Sure. Please, wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for choosing us.
assistant