Hello.
user
Hello. How may I help you?
assistant
I'm Elizabeth Nelson here.
user
Elizabeth, nice to meet you.
assistant
I just want to cancel my recently done reservation, because of sudden postpone of my maths exam. Can you please help me in this?
user
Elizabeth Nelson, sorry there is no reservation found on your name.
assistant
No problem.
user
Thank you for reaching us.
assistant
Thank you for your kind information.
user
Welcome.
assistant