Hi, Samantha Rodriguez here.
user
Hello, how may I support you today?
assistant
Due to the sudden change in climate, I had a request to you to cancel my recent reservation.
user
Sure. Please hold on, I will check the reservation with your name to cancel it.
assistant
Sure.
user
Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for consulting us, Hope to serve you again.
assistant