Hello.
user
Hello. How may I assist you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I will help you. Please help me with your name.
assistant
Sure, I am Robert Nelson.
user
Please allow me a minute.
assistant
Sure.
user
Robert Nelson, I am really sorry to inform you that there is no booking found on your name to cancel as per your request.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant