Hello. I am Timothy Walker.
user
Hello, may I know how best I can help you today?
assistant
Suddenly, I am fallen sick. So, I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait.
assistant
Ok.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for choosing us.
user
Thank you.
assistant