Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, may I know the name to check for the reservation status?
assistant
Myself Daniel Turner.
user
Please be on hold.
assistant
Sure, take your own time.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant