Hello,.
user
Hello. How can I aid you today?
assistant
I am Laura Moore. I want to change my recent reservation as my joining date got postponed.
user
Ok.
assistant
Can you help me in changing?
user
Sure, I am here to help you. Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant