Hi.
user
Hello. How may I help you?
assistant
I am Angela Parker. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you. Please wait, I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry Parker, I did not find any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant