Hello.
user
Hello, how may I guide you?
assistant
My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name. Can you please help me with that?
user
Yes, sure I am happy to help you. Can I know your name to check is there any reservation on your name?
assistant
Sure, I'm Sharon Lopez.
user
Right now there is no reservation done before on your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
You are welcome.
assistant