Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation as my plan to meet my friend is cancelled. Can you help me with that?
user
Sure, will you mention your name for checking the reservation status?
assistant
My name is Williams Evans.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, thank you for the information.
user
Welcome, have a great day.
assistant