Hi.
user
Hello. How can I help you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check the reservation list?
assistant
I am Jonathan Lopez.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a good day.
assistant