Hello,. I am Kenneth Roberts.
user
Hello, how may I best serve you?
assistant
I want to change my existing reservation as my exam got cancelled. Please help me out.
user
Sure, please wait for a moment.
assistant
Ok.
user
We found a reservation on your name, please share your journey details.
assistant
My travelling dates are from 08/18 to 08/20. I want to fly from LAX to SEA. I need a direct flight.
user
Thank you for your details, no flights found by the given date.
assistant
No issues, thank you.
user
Thank you.
assistant