Hello. Susan white here.
user
Hello, how can I support you now?
assistant
I want to cancel my recent reservation due to board exams. Can you help me for this one?
user
Surely, I will help you out. Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant