Hi, I am Christine Lee.
user
Hello, how can I assist you?
assistant
My holiday trip has been cancelled due to an emergency, can you please help me in cancelling my reservation?
user
Sure, Give me a moment.
assistant
Ok.
user
Thanks for being patient, but there is no reservation.
assistant
Ok, thank you for your quick response.
user
Thanks for reaching us, have a great day.
assistant