Hello.
user
Hello.
assistant
Myself Janet Hernandez.
user
In which way I can help you at this moment?
assistant
I want to change my existing reservation, can you help me in that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant