Hello.
user
Hello, how can I aid you today?
assistant
I am Christine Gonzalez. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found with the given name.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant