Hi.
user
Hello.
assistant
Myself Donald Lopez.
user
How can I assist you today?
assistant
Can you help me with changing my reservation?
user
Ok, I will help you with that.
assistant
Thanks.
user
Please can you be on hold which will help me to check while you wait.
assistant
Sure.
user
Sorry, there is no reservation been found on your name as per the reservation records.
assistant
It's ok, thanks for checking.
user
Thank you for choosing our agency.
assistant