Hello.
user
Hello. How may I aid you?
assistant
I need to cancel my recent reservation due to bad weather conditions. Can you please cancel it?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
I am Kathleen Thomas.
user
Ok, please give me a moment.
assistant
Sure.
user
We found an active reservation on your, shall I proceed to cancel?
assistant
Please, cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Welcome, thank you for choosing us.
assistant