Hello.
user
Hello, how can I assist you?
assistant
I would like to change my recent reservation. Can you help me?
user
Sure, may I know your name?
assistant
My name is Kevin Lopez.
user
Please give me a moment to check your ticket status.
assistant
sure.
user
Sorry Kevin Lopez, no reservation is available by your name.
assistant
No issue, thank you for your time.
user
Thank you for reaching us.
assistant