Hello.
user
Hello. How can I help you?
assistant
I want to change an existing reservation, can you help me to change reservation?
user
Sure, can I know your name please?
assistant
My name is Emily Young.
user
OK, please wait a moment.
assistant
Sure.
user
Sorry Emily, there is no reservation found under your name.
assistant
It's OK.
user
Thank you for reaching us, have a good day.
assistant
Thank you for helping me.
user