Hello.
user
Hello. What service do you need from our agency?
assistant
Due to some health issue, I want to change my existing reservation.
user
Sure, I am here to help you to do modifications in your past ticket. Can I know your name please?
assistant
I am Jessica Phillips.
user
Ok, please give me sometime to check the ticket status.
assistant
Ok, I will wait.
user
I regret to inform you, there is no reservation found under your name in our system data to change the details.
assistant
Ok, Thank you.
user
My pleasure. Thank you for reaching us.
assistant