Hello.
user
Hello, how may I serve you?
assistant
I am Emily Smith. I want to cancel my recent reservation due to the ongoing tornado at my destination.
user
Ok, I can help you to cancel your reservation.
assistant
Thank you.
user
Please wait a while. I will check the reservation list and let you know.
assistant
OK.
user
Thanks for your patience. There was no recent reservation found on your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you for op[ting us.
assistant