Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me with this?
user
Sure, we are here to help you. May I know your name please?
assistant
My name is Shirley Martinez.
user
Ok, please be on hold for some time.
assistant
Sure.
user
Thank you for your time. Sorry, we could not find any reservation on your name in our database.
assistant
Ok, Thank you.
user
Thank you for choosing our services.
assistant