Hello.
user
Hello. How can I assist you today?
assistant
Myself Rachel Roberts. Due to the postponement of my concert dates, I would like to cancel my reservation.
user
Please give me a moment.
assistant
Ok.
user
Unfortunately there is no reservation found under your name.
assistant
It's fine. Thank you for your help.
user
Thank you for reaching us.Have a great day.
assistant
You are welcome.
user