Hi.
user
Hello, how may I be there for you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, let me check the reservation list and revert you.
assistant
Thank you.
user
May I know your name to check?
assistant
I am Elizabeth Scott.
user
Ok, please wait.
assistant
Sure.
user
We found a reservation on your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant