Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me in changing my reservation as my trip got postponed?
user
Ok, may I know your name to check the details?
assistant
I am George Rodriguez.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to modify your trip.
assistant
Ok, no problem.
user
Thank you for reaching our service.
assistant
Thank you for checking.
user