Hello, I am Kenneth Mitchell.
user
Hello, how may I be of your helping hand?
assistant
As my schedule of attending an conference got cancelled. Can you please help me in cancelling my reservation?
user
Sure, please wait for a while I will revert you with current status.
assistant
Ok.
user
Thank you for waiting, I am sorry to inform that there is no reservation found with your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for choosing our service.
assistant