Hi. I am Pamela Lopez.
user
Hello, how can I assist you?
assistant
I want to cancel an existing reservation due to bad weather.
user
Sure, give me a moment.
assistant
Ok.
user
Thanks for waiting, I am sorry to say there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for your time.
user
Thanks for opting us, have a great day.
assistant