Hello.
user
Hello, how may I assist you?
assistant
The event which I am planning to attend has been cancelled. Can you please cancel my reservation?
user
Sure, I will help you. Please help me with your name to check your reservation status.
assistant
My name is Gary Anderson.
user
Gary, no reservation has been found on your name in our records.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant