Hi.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier this week to give a seminar but due to technical issues it got cancelled. Can you help me in cancellation?
user
May I know your good name please?
assistant
I am Laura Davis.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
Ok, not an issue.
user
Thank you for availing us.
assistant
Thanks for your information.
user