Hello.
user
Hello. How may I aid you?
assistant
Myself Mary Jackson. For some issues I want to change my reservation, can you please help me?
user
Sure, I will help you.
assistant
Thanks.
user
Please hold on a moment. Sorry Mary, no reservation has been found on your name in our database.
assistant
It's ok. Thank you for the information.
user
Thank you for choosing us.
assistant