Hello.
user
Hello. How may I support you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I am here to help you. Can you help me with your name?
assistant
Shirley Walker here.
user
Thanks for being patient, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us,.
assistant