Hi.
user
Hello, how can I provide assistance to you? May I know your good name please?
assistant
I am Scott Young. I want to cancel my recent reservation due to heavy snowfall at my location.
user
Ok, please wait for a minute, I will check and get back to you.
assistant
Ok.
user
Thank you for waiting, We are sorry to inform you, we did not find any reservation with your name.
assistant
Ok, not an issue.
user
Thank you for reaching us. Have a nice day.
assistant
Thanks for your valuable time.
user