Hello.
user
Hello, how may I assist you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, my name is Stephen Moore.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant
You are welcome.
user