Hello.
user
Hello, how can I be a help for you?
assistant
Actually my business meeting is cancelled so that  I want cancel my recent reservation, can you help me?
user
Sure, may I know your good name please?
assistant
Sure, I am Pamela Moore.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, thank you for your information.
user
You are welcome. Have a good day.
assistant