Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, may I know your name for the cancellation process?
assistant
I am Linda Mitchell.
user
Please wait for a while.
assistant
Ok.
user
Sorry as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
Ok, no problem. Thank you.
user
Welcome, thank you for reaching us.
assistant