Hello.
user
Hello. How may I help you today?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, I can help you. Please provide your name.
assistant
My name is Kevin Phillips.
user
Ok, please wait a moment.
assistant
Sure.
user
Actually, there is no reservation found on your name.
assistant
Ok, thank you for providing your information.
user
Thank you for reaching us.
assistant