Hello.
user
Hello, how can I guide you today?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, I will help you. May I know your good name?
assistant
Thank you for the positive response, my name is Kenneth Brown.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
That' ok, thank you for assisting me.
user
Thank you for opting us.
assistant