Hello.
user
Hello, how can I help you?
assistant
Rachel Roberts here. I have already reserved a direct flight to Houston, but I need a connecting flight in between my journey so that I can meet my friend after a long time. Can you please change my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, it's not an issue. Thanks for your prompt response.
user
Thanks for approaching us.
assistant