Hello.
user
Hello,how can I assist you?
assistant
Owing an emergency I want to cancel my recent reservation, could you please help me in this cancellation?
user
Sure, may I know your good name?
assistant
My name is Virginia Phillips.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found in your name.
assistant
Ok, not a problem.
user
Have a nice day.
assistant
Thank you for the information.
user