Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is James Phillips.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry Phillips, there is no reservation found.
assistant
No problem, thank you for your information.
user
You are welcome.
assistant