Hi.
user
Hello, how can I support you?
assistant
I am Karen Evans. I need to change my existing reservation, as my scheduled football match got postponed due to bad weather. Can you help me in my changing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Just wait a moment, I will check your details and let you know the status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry to say you that there is no reservation exist on your name to proceed further.
assistant
Not an issue. Than you for your response.
user
Thank you for choosing our service.
assistant