Hello.
user
Hello. How can I assist you?
assistant
Due to my health problems, I would like to change my existing reservation. Please help me out.
user
Sure, can I know your name please?
assistant
My name is Gary Scott.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry Gary, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant