Hi.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation as my plan for going to an heritage tour got cancelled. Please cancel the reservation made on name Linda Allen.
user
Sure, I am happy to help you. Please wait a moment.
assistant
Ok.
user
We found a reservation on your given name, shall I cancel it?
assistant
It's Ok, thanks for your assistance. Yes, please cancel it.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your support.
user
Thanks for choosing us.
assistant