Hello. I am Dorothy Robinson.
user
Hello, how can I best assist you now?
assistant
Could you please help me to cancel my reservation as my meeting was cancelled?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please hold on a minute.
assistant
Ok, I will wait.
user
Sorry to say that, there is no active reservation found on your name to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for choosing us, have a great day.
assistant