Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you. May I know your name?
assistant
Myself Rachel Scott.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, No reservation was found on your name to cancel it.
assistant
No issue, anyway thank you for checking.
user
Thank you for choosing us.
assistant