Hello.
user
Hello. How may I help you?
assistant
Brenda Nelson here. I would like to amend my existing reservation which I have done last week. Can you please assist me about it?
user
Sure Brenda. Please give me a minute.
assistant
Ok, sure.
user
Brenda, I have found an existing reservation with your details. Please provide me your updated dates.
assistant
Ok, my updates dates are 01/05 and 01/07.
user
Do you want to change the source and destination?
assistant
My source and destination is CLT and PHL.
user
Please give me a minute.
assistant
Ok, please make sure connection limit should not exceed 0.
user
There are no flights available with 0 connection.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant