Hello.
user
Hello, how may I render you?
assistant
I have booked a ticket earlier to attend my business meeting but due to some technical issue it was postponed, so I want you to change my existing reservation.
user
Ok.
assistant
Can you please help me out?
user
Sure, may I know your good name for further process?
assistant
Sure, my name is Justin Perez.
user
Thank you for providing your good name, give me a minute.
assistant
Sure.
user
Thank you for your patience. No reservation found with your name.
assistant
Ok, no worries. Thank you for your information.
user
Thank you for choosing us, have a great day.
assistant