Hello.
user
Hello. How can I assist you today?
assistant
I made a reservation earlier to attend a meeting, unfortunately it got postponed at end of the moment. So, can you help me in changing my reservation?
user
Sure, we can help you with that. May I know your name to check your previous details?
assistant
I am Nicholas Hill.
user
Ok, please wait.
assistant
Ok.
user
Sorry to inform you Nicholas Hill, there is no reservation found under your name.
assistant
It's ok. Thank you for the information.
user
Thank you for reaching us.
assistant