Hello. I am Catherine Lewis.
user
Hello, do you need any help from us?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, please allow me a moment.
assistant
Thank you. Sure.
user
Sorry, there is no reservation matching with your name in our portal to make changes.
assistant
Ok no problem, thank you for your services.
user
You are welcome.
assistant