Hi.
user
Hello, how may I assist you?
assistant
I want to change my reservation, can you help me?
user
Sure, could you please provide your name to check your reservation status?
assistant
Myself Nancy Lopez.
user
Ok, please hold on for a moment.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No problem, thanks for checking.
user
Thank you for choosing us, have a nice day.
assistant