Hi, I need to change my recent reservation due to the heavy snowfall at my destination. Can you help me?
user
Hello, I will help your for that. Please provide your name to change your reservation.
assistant
My name is Carol Smith.
user
No reservation found on the name of Carol Smith. Sorry for the trouble.
assistant
Ok. no issues. Thanks for the information and your assistance.
user
Thanks for opting us.
assistant