Hello. I am Ronald Edwards.
user
Hello, can you please tell us for what help you are looking from us?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure Ronald, please allow me a moment to check your reservation status.
assistant
Sure.
user
Ronald, there is no reservation in our portal to change further.
assistant
That's fine. Thank you for your information.
user
Thank you for opting us, have a great day.
assistant