Hello, I am Michelle Green.
user
Hello, how can I support you today?
assistant
Will you please assist me in cancelling reservation as the invitation which I got to attend for music festival got postponed?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant