Hello.
user
Hello, how can I help you?
assistant
I am planning to change my previous reservation, can you help me?
user
Sue, can I have your good name please?
assistant
My name is Stephanie Carter.
user
There is no reservation found on your name, Carter.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for choosing us.
assistant
You are welcome.
user