Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thanks.
user
May I know your name to proceed further?
assistant
Sure, my name is David Taylor.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant