Hello.
user
Hello.
assistant
Betty Turner here.
user
How may I aid you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I can help you with that.
assistant
Thank you.
user
Ok, just give me a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available on your name Betty Turner.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a good day Betty Turner.
assistant
Welcome.
user