Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
I am Dorothy Lopez. I want to cancel my recent reservation, can you please help me?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, take your own time.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
No problem, thank you for checking.
user
Thanks for contacting us, have a great day.
assistant