Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to my health issue. Can you please help me?
user
Sure, I will help you. May I know your good name please?
assistant
My name is James White.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, no issue. Thanks for your response.
user
Thanks for choosing us.
assistant