Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you help me with that?
user
Sure, may I know your good name please?
assistant
Sure, my name is Larry Collins.
user
There is no reservation found under your name to do changes in that.
assistant
Oh! It's ok no problem, may be I am not booked my ticket properly at that time. Thank you for your service.
user
Thank you for choosing us.
assistant