Hello. I am Nancy Lee.
user
Hello, how can I assist you now?
assistant
I would like to cancel my recent reservation, can you please help me in cancellation?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for choosing us, have a great day.
assistant