Hello.
user
Hello. How can I assist you at this moment?
assistant
I am George King. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure King, I will  help you with that. Please wait a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry George King, no reservation has found under your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant