Hi, I am Ryan Taylor.
user
Hello Ryan Taylor. How can I serve you today?
assistant
I just want to cancel my recent reservation due to bad weather conditions. Can you help me?.
user
Sure, I will check and revert you.
assistant
Ok.
user
Thanks for holding on, there is no flight found in your name.
assistant
Ok, no issue. Thanks for your information.
user
Thank you for availing us.
assistant