Hello.
user
Hello, how may I aid you for today?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
I am here to help you about that. Can you please provide your name to check the active reservations under your name?
assistant
Sure, I am Jacob Hill.
user
Hold on for sometime.
assistant
Sure, take your own time.
user
Sorry to say this Jacob, there are no active reservations under your name to cancel in our database.
assistant
Ok, not a problem. Thank you for spending your valuable time.
user
Most welcome, thank you for reaching out here.
assistant