Hello.
user
Hello, how may I assist you?
assistant
I am George Martin want to change my reservation due to emergency.
user
Ok, to change your reservation I need to know your name. Thanks for providing your details, please wait for a moment to change the reservation.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Thank you.
user
Thanks for approaching us, have a nice day.
assistant