Hello.
user
Hello. How may  I help you?
assistant
Nicole Walker here. I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, I will help you.
assistant
Ok.
user
Please give me a minute to check your previous reservation details.
assistant
Ok, take your time.
user
Nicole, there is no reservation found under your name.
assistant
Anyway, thank you for the information.
user
Most welcome.
assistant