Hello, I am Ashley Walker.
user
Hello, How can I assist you?
assistant
Due to my health problem I want to change my reservation, can you please help me that?
user
Sure, please wait a moment, I will check and get back to you.
assistant
Ok, I will wait.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, no problem. Thanks for your service.
user
Thanks for choosing us and have a great day.
assistant