Hi.
user
Hello, how may I help you today?
assistant
This is Jacob Thompson.
user
Ok.
assistant
I want to cancel my recent reservation due to heavy rainfall in my hometown. Can you help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, not an issue. Thank you for your quick response.
user
Thank you for reaching us.
assistant