Hi.
user
Hello, what kind of assistance are you looking for?
assistant
I have client in my source place. So, can you please cancel my recent reservation?
user
Sure, please provide the name to check the reservation.
assistant
My ticket was reserved with name Helen Nelson.
user
Please wait, I will check the reservation status and get back to you.
assistant
Ok, I will wait.
user
Sorry,  there is no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant