Hi. I am Kathleen Lee.
user
Hello, how may I aid you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant