Hello.
user
Hello. What can I do for you at this moment?
assistant
I have to change the trip dates because my friend is unable to travel now with us, so we have postponed the trip. Can you please help me to modify the details?
user
Sure, may I know your good name please?
assistant
Ok, my name is Christine Smith.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
That's fine, no problem.
user
Thank you for reaching us.
assistant
Thank you for your help.
user