Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Eric Perez.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok. Thank you for your service.
user
Thanks for consulting us, have a great day.
assistant