Hello.
user
Hello, how may I aid you?
assistant
I am Jacob Garcia. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, I will help you with that.
assistant
Ok.
user
Give me a moment, let me check your reservation status.
assistant
Take your own time.
user
Sorry for the inconvenience, we didn't find any reservation on your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for contacting us.
assistant