Hello.
user
Hello.
assistant
Brian Jackson here.
user
How may I assist you?
assistant
Can yo please cancel my reservation, as my doctor suggested me to avoid travelling. Can you help me?
user
Sure, I am here to help you.
assistant
Ok, I will be waiting for your response.
user
Please wait a moment, I will check the status of your reservation.
assistant
Take your time.
user
Brian Jackson, no reservation has been found on your name in our records.
assistant
Oh! That's very disappointing to know. Anyways, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user