Hi.
user
Hello, how can I be your helping hand today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you out.
assistant
Thanks for that.
user
May I know your name please?
assistant
My name is Virginia Green.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant