Hello.
user
Hello. How can I assist you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Thank you for accepting my request, I had reserved it on the name of Stephanie Hall.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sorry, I had reserved it on the name of Stephanie Campbell. Please check with this name.
user
Ok, wait.
assistant
Thank you, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Oh! I think the ticket was not  booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant