Hello.
user
Hello. How may I aid you?
assistant
Myself Virginia Hernandez. I want to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you in that. Please give me a moment to check your reservation status.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, it might went wrong at the time of booking due to some server issues. Anyway, thank you for the information.
user
Welcome.
assistant