Hello.
user
Hello. How can I guide you?
assistant
I want to cancel my reservation, as I am not interested to travel now. Can you please help me?
user
I will surely help you. Can I have your name please to check the details of your previous reservation?
assistant
Yes, I am Cynthia Phillips.
user
Ok Cynthia, please be on hold.
assistant
Sure.
user
Sorry to say that there is no reservation found under your name to cancel.
assistant
That's ok. Thank you for your time.
user
You are welcome. Thank you for contacting us, have a good day.
assistant