Hello, I am Virginia Gonzalez.
user
Hello, how can I help you?
assistant
I want to cancel my reservation as my project seminar got cancelled.Can you please help me?
user
Sure, I am here to help you. Please wait for few minutes.
assistant
Ok.
user
Sorry to inform you that there is no previous reservation on your name.
assistant
It's ok, Thanks for the information.
user
Thank you for approaching us.
assistant