Hi.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation, due to my sudden health issues. Can you help me?
user
Sure, may I know your name please?
assistant
Thank you, I am Anthony King.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, not an issue. Thanks for your kind information.
user
Thank you for choosing us.
assistant