Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation as my project submission got delayed. Can you help me with it?
user
Sure, we are happy to help you with cancellation. May I know your name?
assistant
Nicholas Taylor is my name.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, thank you for your response.
user
Thank you for choosing us.
assistant