Hi, I am Emily Hall.
user
Hello, how can I help you?
assistant
I want to book a flight ticket to New York on 02/03 and return on 02/05. Can you help me with it?
user
Sure, I am here to help you. May I know your journey codes please?
assistant
Journey codes are DTW-JFK.
user
Ok, do you need any connection?
assistant
I need a direct flight.
user
Thank you for your details, sorry to say no flights found with your details.
assistant
That's ok, thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant