Hello.
user
Hello.
assistant
I have already booked a flight ticket to Boston, but now I'm not interested to travel due to some health issues. Could you please help me in cancelling my reservation?
user
Sure, can I know your name for checking?
assistant
My name is Carol Jones.
user
Hold on for a moment. I found a reservation on your name.
assistant
Ok, please cancel the ticket.
user
Ok Carol, your ticket has been cancelled.
assistant
Thank you, I appreciate your help.
user
Thank you, have a nice day.
assistant