Hello, I am Sandra Allen.
user
Hello, how may I aid you today from my end?
assistant
I want to postpone my trip to April month, can you aid me to amend my reservation?
user
Sure, I am here to solve your problem. Please allow me a moment.
assistant
Take your time.
user
Sorry Sandra Allen, there is no active reservation on your name in our database.
assistant
No issues, I think it might not been booked properly by my spouse.
user
Thank you for reaching us.
assistant
You are welcome, have a nice day.
user