Hi.
user
Hello.
assistant
I am Amanda Collins and I want to cancel my reservation. Will you aid me in this?
user
Ok, Amanda. I can help you with cancelling your reservation.
assistant
Thank you.
user
Please hold on for a moment till I check with your previous reservation.
assistant
Sure.
user
Sorry to inform you but there is no active reservation found by your name Amanda.
assistant
No problem.
user
Thank you for choosing our agency.
assistant
Thank you for your support.
user
Have a great day ahead.
assistant