Hello.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my recent reservation as my trip got postponed?
user
Sure, I will help you to cancel your reservation.
assistant
I am Robert Nelson.
user
Please mention your name.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a nice day.
assistant