Hello.
user
Hello, how may I aid you today?
assistant
Myself Anna Phillips. For some issues I want to cancel my reservation, can you please help me out?
user
Glad to meet you, Anna. Please wait for a moment.
assistant
Sure.
user
Sorry Anna, there is no reservation found as per your name to cancel your reservation in your database.
assistant
It's ok. Thank you for the information.
user
Thank you for consulting us.
assistant