Hi.
user
Hello, how can I aid you?
assistant
My basket ball match got cancelled due to heavy rains, can you please cancel my reservation?
user
Sure, may I know your good name?
assistant
I am Sandra Jones.
user
Please wait. I will check with the reservation details and let you know.
assistant
Ok.
user
Thanks for waiting. There was no reservation found on your name. Thank you for choosing our service.
assistant
Thank you for the information.
user