Hello, Betty Hall here.
user
Hello, how may I help you today?
assistant
Due to an emergency meeting which I need to attend. I have cancelled my vacation plan. Please cancel my flight ticket.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure, please take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok. Thank you for the verification.
user
Thank you for reaching us.
assistant