Hello.
user
Hello, how can I be your helping hand today?
assistant
Due to heavy rains my tournament got postpone, so I want to cancel my recent reservation. Can you please help me?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am Nichole Johnson.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thanks for reaching us, wish you a great day.
assistant