Hi.
user
Hello, how can I help you?
assistant
Please help me to change an existing reservation as my interview got postpone.
user
Sure, may I know your name?
assistant
I am Helen Evans.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant