Hello, I am Lisa Green.
user
Hello, how may I help you now?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in your system data.
assistant
No problem, thank you for the information.
user
Thank you for visiting us, have a nice day ahead.
assistant