Hello,.
user
Hello, how can I amend you?
assistant
I would like to cancel my recent reservation, As I need to stay back on my hometown due to heavy snowfall. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Benjamin Brown, is my name.
user
Please stand by.
assistant
Sure.
user
Thanks for waiting , there is a reservation found on your name. Shall I proceed for the cancellation.
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thanks for the effort.
user
Thanks for your approach.
assistant