Hi,.
user
Hello, how can I serve you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I can help you in that. May I know your good name please?
assistant
My name is Robert Anderson.
user
Ok, please wait for a moments.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Thanks.
user
Thanks for opting us. wish you a happy day.
assistant