Hello.
user
Hello.
assistant
I am Steven Brown.
user
Brown, how can I render you?
assistant
I would like to cancel my recent reservation due to financial issue, can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
I found your reservation and cancelled it.
assistant
It's ok, thank you for your help.
user
Thank you for contacting us.
assistant