Hello.
user
Hello. How may I be your helping hand?
assistant
As the food festival which I got an invitation to attend has been postponed, I want you to change my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, I would be happy to help you. Let me know your name to check the previous reservation.
assistant
Ok, I am Carolyn Wright.
user
Please hold on a moment.
assistant
Sure.
user
Thanks for your time. We have not found any reservation with your name.
assistant
It's ok, thank you for your information.
user
Thank you for approaching us.
assistant