Hello.
user
Hello. How can I assist you?
assistant
Myself Nicholas Gonzalez.
user
Ok.
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation, will you help me with that?
user
Sure, I am here to help you. Please stand by.
assistant
Thank you for accepting my request.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant