Hello, Ruth Thompson here.
user
Hello, how can I help you today?
assistant
Due to some health issues I am not able attend for an conference meeting so, I want to change my recent reservation. Can you assist me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, not an issue. Thanks for your help and support.
user
Thanks for choosing us.
assistant