Hello.
user
Hello.
assistant
Myself Anna Hill.
user
Hill, how can I help you today?
assistant
Due to some urgent business meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Anna, no reservation found by under name in our database.
assistant
Not a big deal, anyway thank you very much for your service.
user
Thank you.
assistant