Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation which I have done already, as my exams got postponed. Can you please help me out with it?
user
Sure, I will help you in cancelling your ticket. Please help me with your name to check with the status.
assistant
Thanks a lot for accepting my request. My name is Nicole Campbell.
user
Please wait a moment.
assistant
Ok, sure. I will wait for your positive response.
user
Thank you for waiting. Nicole Campbell, your ticket is cancelled.
assistant
Thanks for the great help.
user
Thank you for reaching our agency.
assistant