Hello.
user
Hello, how may I assist you?
assistant
I am Sharon Lee. I want to cancel my flight ticket due to some problems I am unable to travel in flight so can you please cancel my reservation?
user
Sure, please wait for a moment.
assistant
Ok, thank you for your positive response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Oh! It's ok no problem.
user
You are most welcome.
assistant
Thank you for your information.
user