Hi, I am Virginia Thomas.
user
Hello, how may I assist you now?
assistant
Owing to an emergency, my business conference got cancelled. So I want you to cancel my recent reservation.
user
Sure, please hold on.
assistant
Sure.
user
Thanks for being patience. We checked the reservation list, but did not find any reservation on your name.
assistant
Ok, not a problem. Thank you for your kind service.
user
Thank you for connecting us.
assistant