Hello.
user
Hello, good evening. How can I aid you?
assistant
I am Dennis Allen, want to change my existing reservation. Will you please help me with that?
user
Surely I will help you, please hold on.
assistant
Sure.
user
No reservation details on your name are showing here in our data base, Allen.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant
My pleasure.
user