Hello.
user
Hello, how may I help you?
assistant
I'm Rachel Smith here, and I just want to cancel my recently done reservation. Can you please help?
user
Sure, Rachel Can you please give me a moment, I will check the details.
assistant
Ok.
user
Thank you for waiting Rachel, I found your reservation on this name, can you please give the flight number?
assistant
Please cancel my reservation.
user
Ok, your ticket has been successfully cancelled Rachel.
assistant
Thank you, for your help.
user
Thank you for reaching us Rachel.
assistant