Hello.
user
Hello, how can I help you today?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name? Please give me a minute.
assistant
My name is Kenneth Edwards. Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant