Hello.
user
Hello. How may I assist you right now?
assistant
I would like to change my planned dates, please help me in changing my existing reservation.
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation status?
assistant
Sure, my name is Richard Moore.
user
Please be on hold.
assistant
Sure, take your time.
user
We are regret to inform you that, there is no active reservation on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching to our services, hope you have a great day.
assistant