Hello, I am Andrew King.
user
Hello, by what way may I address you now?
assistant
Owing to an emergency I need to cancel my reservation, can you please help me in cancellation?
user
Ok. Wait a while. I will check your reservation.
assistant
Ok.
user
Thanks for waiting. We found that there was no reservation with your name.
assistant
Ok, no issue.
user
Thank you for approaching us.
assistant
Thank you.
user
Have a great day.
assistant