Hello, I am Patrick Green.
user
Hello, how may I assist you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I am here to help you. Please wait a moment, I will check your reservation status.
assistant
Ok.
user
Patrick Green, no reservation has been found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant