Hello. I'm Gregory Evans.
user
Hello, how may I help you?
assistant
I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?
user
Yes, please give me a moment, I will check your previous details.
assistant
Ok.
user
Sorry Evans, there is no reservation showing on your name.
assistant
That's Ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user