Hi.
user
Hello.
assistant
I am Michael Hernandez.
user
How may I assist you?
assistant
I want to change my existing reservation. Can you help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please, standby.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you for approaching us.
assistant