hello.
user
Hello, how can I assist you for the day?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Myself Cynthia Smith.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant