Hello. I am Melissa Scott.
user
Hello, how may I help you?
assistant
I would like to change my recent reservation because my brother marriage was postponed, can you help me?
user
Sure, will you wait for a moment?
assistant
Ok, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant