Hi.
user
Hello, how can I support you today?
assistant
Owing to an emergency I have request to cancel my recent reservation.
user
May I know your name?
assistant
Stephanie Carter is my name.
user
OK, Please wait for a while.
assistant
OK.
user
Thank you for waiting, No reservation is found on your specified name.
assistant
Thanks for your information.
user
Thank you for contacting us.
assistant