Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, may I know your name please?
assistant
Sure, my name is Kenneth Hernandez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant