Hello.
user
Hello. How may I help you at this moment?
assistant
Can you change my recent reservation please I had did on the name Sandra Garcia?
user
Sure, I am gleeful to assist you. Can you please tell me your name?
assistant
Yes, please check I have mentioned.
user
Ok, sorry for the trouble.
assistant
That's ok.
user
Sorry to inform you, there is no active reservation found with your name in our database.
assistant
No problem, thank you.
user
You are welcome, thank you for contacting us.
assistant