Hi.
user
Hello. How may I aid you today?
assistant
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?
user
Can you please provide your good name please?
assistant
I made a reservation by this name Jerry Taylor.
user
We found reservation on your name and we have cancelled it sussesfully.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user