Hello.
user
Hello, do you need any help from us?
assistant
I need to change my recent reservation, can you help me in doing that?
user
Sure, could I have your name please?
assistant
I am Robert Walker.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, no issues. Thank you for the information.
user
You are welcome, have a great day.
assistant