Hello.
user
Hello.
assistant
Myself Patrick Hernandez.
user
Welcome to our agency Patrick, how can I assist you?
assistant
I'm from New York actually and yesterday night I have booked a flight ticket. I hope my reservation is confirmed but I have to change my reserved dates of travel. Can you please help me with that?
user
Sure, I am glad to help you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
I think it's my mistake in booking ticket. It's ok. Thank you for the information.
user
You are welcome. Thank you for reaching us, have a good day.
assistant