Hello.
user
Hello. How can I aid you today?
assistant
I want to change my recent reservation, can you please help me with that?
user
Sure, I will aid you with that.
assistant
Thank you.
user
May I know your name for checking your reservation status?
assistant
Myself Rachel Rodriguez.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no active reservation available under your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant