Hello.
user
Hello.
assistant
I am Elizabeth Turner.
user
How can I assist you for the day?
assistant
I would like to change my existing reservation, due to sudden change in climate my tennis match has been postponed. Can you please help me in changing?
user
Sure, I an here to help you with that changing reservation.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. I am very sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, no worries at all. Thank you.
user
You are most welcome, thank you for choosing our agency.
assistant