Hello.
user
Hello.
assistant
I am Melissa Nelson.
user
In which way I can aid you today?
assistant
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your own time.
user
I have found your reservation and cancelled successfully.
assistant
Thank you for cancelling reservation.
user
Thank you for reaching us.
assistant