Hello.
user
Hello.
assistant
Patrick Turner here.
user
How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available on your name.
assistant
Oh! my cousin might have cancelled my reservation. Anyway, thank you for the information.
user
Thank you for contacting us, have a good day.
assistant