Hi. I am Joseph Rodriguez.
user
Hello, what can I do for you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me out?
user
Sure, that's what I am here. Please wait for a while.
assistant
Ok.
user
There is a reservation found on your name.Are you sure shall I proceed for cancellation?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for helping me in cancellation.
user
Thanks for communicating us.
assistant