Hello.
user
Hello. How may I help you out?
assistant
Can you please book a direct flight to meet my Granny as she is not feeling well?
user
Sure, I will help you in booking the ticket. May I know your travelling dates please?
assistant
Sure, my travelling dates are on Oct 11th to 13th.
user
Can I know your airport codes too?
assistant
My airport codes are SFO - PHX.
user
Sorry, there are no flights found in our database.
assistant
No worries at all.
user
Can I confirm your name please?
assistant
Sure, Robert Lee is my name.
user
Thank you for reaching us.
assistant
Thank you for your service.
user