Hello.
user
Hello, may I know your name?
assistant
Myself Rachel Lewis.
user
Yes, Lewis how may I guide you?
assistant
I want to change my previous reservation, due to some problems, can you help me?
user
Sure, I will help you with it.
assistant
Thanks.
user
Based on your name there is no reservation in our data base. Do you have any other requirements?
assistant
Oh it's ok. no problem. No thanks.
user
Thank you for reaching out here.
assistant
Thank you for your information.
user
You are welcome.
assistant