Hello.
user
Hello, How can I best support you today?
assistant
Can you please cancel my recent reservation? As my exam got cancelled due to bad weather.
user
Sure, May I know your good name please?
assistant
My name is Rachel Clark.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to specify that, there is no active reservation found on your name.
assistant
Oh! May be I made a wrong reservation, anyways thank you.
user
Thanks for consulting us, have a good day.
assistant