Hi.
assistant
Hi.
user
How can I aid you today?
assistant
I want to cancel my reservation which is done recently, can you please help me in this?
user
Sure, can you please give me your name?
assistant
Ok, my name is Samuel Lopez.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, that's fine. Thank you for your service.
user
Ok, thank you for choosing our agency.
assistant