Hello. I am Michelle Martinez.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
 Sure, we are here to help you. Please wait for a couple of minutes.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant