Hi.
user
Hello, how may I serve you at this moment?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, we will help you. May I know your name please?
assistant
I am Janet Allen.
user
Ok, please be on hold for some time.
assistant
Ok.
user
Sorry we could not find any reservation with your name.
assistant
Thanks.
user
Thank you for reaching us.
assistant