Hi.
user
Hello. How may I aid you?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am here to help you out. Can you please share your name to check your previous reservation status?
assistant
I am John Moore.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant