Hello.
user
Hello. How may I help you?
assistant
I would like to change my father's reservation because he want to spend some more time with his friend in Los Angeles, can you please help me?
user
Sure, may I know your father's name to change his reservation?
assistant
Yes, his name is Thomas Lopez.
user
Please give me a moment to check the database.
assistant
Sure.
user
Sorry, we could not find a reservation on your father's name.
assistant
That's fine, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant