Hello.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, may I know your name please?
assistant
Sarah Rodriguez here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Rodriguez, there is no reservation found as per your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us with a query.
assistant