Hello. I am William Mitchell.
user
Hello, how may I aid you at present?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant