Hello.
user
Hello.
assistant
I am Deborah Garcia.
user
How may I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that.
assistant
Sure, take your time.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant