Hello.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to assist you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
My name is Sarah Scott.
user
Please hold on a moment.
assistant
Ok.
user
Sarah Scott, no reservation has been found on your name in our database.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant