Hi.
user
Hello. How may I aid you now?
assistant
Can you cancel my recent reservation which I have done with my name?
user
Sure, I am happy to help you in cancelling.
assistant
Thank you.
user
For cancelling your reservation, we need to know your name. So, please send me your good name to check your reservation status.
assistant
Ok, I am Carolyn Campbell.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, we have not found any active reservation on your name in our records.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant