Hi.
user
Hello, how may I assist you?
assistant
Katherine Mitchell here. I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed.
user
Ok.
assistant
So please change my reservation.
user
Sure, I will help you.
assistant
Ok.
user
Sorry there is no active reservation on your name.
assistant
That's ok, no issues.
user
Thank you.
assistant
Thank you.
user