Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am happy to help you. Can you please let me know your good name?
assistant
Sure, my name is Jacob Wilson.
user
Sorry, there is no active reservation on your name in our data.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant