Hello.
user
Hello. How can I help you?
assistant
I have to cancel my recent ticket because the planned trip got cancelled suddenly, can you please help me with that?
user
Yes, I can help you.
assistant
Thank you for accepting my request.
user
Can you tell me your name?
assistant
My name is Kevin Phillips.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! I think the ticket is not booked properly. Anyways thank you for searching my ticket status.
user
Thank you for contacting us.
assistant
You are welcome.
user