Hello.
user
Hello,. How can I support you today?
assistant
I am Susan Scott. I want to cancel my reservation, due to health issues. Could you help me in cancellation?
user
Sure, we are glad to cancel your reservation. Unfortunately, there is no reservation found on your name Susan Scott in our database.
assistant
Not an issue.
user
Thank you for availing us, have a nice day.
assistant
Thank you.
user