Hello.
user
Hello, how may I assist you today?
assistant
I am Shirley Evans. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, wait a minute.
assistant
Ok, take your time.
user
Thanks for waiting, we could not find any reservation on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for availing us.
assistant