Hello,.
user
Hello, How can I amend you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
On what name, do I need to check the reservation?
assistant
I am Michelle Allen.
user
Ok, please be on hold.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We regret that, there is no active reservation on your name to cancel it.
assistant
No problem. Thanks for the information.
user
Thanks for reaching us, Visit again!.
assistant