Hello.
user
Hello, do you need any help from us?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, may I know your name please?
assistant
I am Edward Gonzalez.
user
Ok, please allow me a moment.
assistant
Sure.
user
I have found your reservation and I cancelled it.
assistant
Thank you.
user
Thank you for consulting us, have a great day.
assistant