Hello,.
user
Hello.
assistant
I am Sandra Jackson.
user
How can I aid you?
assistant
I need to change my existing reservation, due to postpone of my exams. Can you please help me with that?
user
Sure. Give me a minute.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
We didn't found any reservation by this name.
assistant
Ok, no issue. Thank you.
user
Thank you.
assistant