Hello.
user
Hello, how can I assist you?
assistant
Emma Hall here. As I have fallen sick, due to bad weather I would like to cancel my recent reservation.
user
Ok, I will aid.
assistant
Thank you.
user
Thank you for waiting, sorry to inform there is no reservation been found on your name in our reservation records. Thank you for choosing our records.
assistant
Ok, thank you for informing.
user