Hello.
user
Hello. How can I aid you now?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you. May I know your name to check your reservation status?
assistant
Myself Jacob Robinson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our records.
assistant
Not an issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant