Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name please?
assistant
My name is Andrew Moore.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Moore, there is no reservation found as per your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for reaching us with a query.
assistant