Hello.
user
Hello.
assistant
I am Scott Mitchell.
user
How may I help you out?
assistant
I need to modify my reservation, on the same day I am having an important exam. Can you please help me about that?
user
Sure, I will help out in changing the reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
It's ok, anyway thank you for the help.
user
Thank you for choosing us.
assistant