Hi.
user
Hello. How may I aid you for the day?
assistant
Owing to an emergency I want cancel my reservation, can you help me?
user
May I know your name please?
assistant
Myself Linda Rodriguez.
user
Ok, please wait a moment. Thank you for being waiting. There is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant