Hello.
user
Hello. How can I help you?
assistant
I need some changes in my previous reservation so please help me with changing my reservation.
user
Ok, I am here to help you. May I know your name on which you have made your booking?
assistant
Sure, please check the reservation with the name of Pamela Phillips.
user
Please give me a moment to check.
assistant
Sure, take your time.
user
No reservation was your by your name Pamela Phillips, sorry for the inconvenience.
assistant
Oh! May be booking is not done properly.
user
Thank you for choosing our agency.
assistant
Anyway, thank you for your time.
user
Have a great day.
assistant