Hello. I am John Parker.
user
Hello, how may I serve you today?
assistant
As the music competition which I want to participate got postponed due to heavy rains, I want you to cancel my reservation. Can you please help me?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us, we hope see you again.
assistant