Hello.
user
Hello, may I know your name?
assistant
I am barbara Adams.
user
How can I help you Barbara?
assistant
I want to cancel my recent reservation due to my seminar got preponed.
user
Ok, please give me a moment. I will check the status and get back to you.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
No issue.
user
Thank you for opting us.
assistant
Thank you for your information.
user