Hi.
user
Hello. How can I help you today?
assistant
I want to do some changes in my existing reservation, as my friends are not able to come on the dates which we planned before, can you please help me out?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
My name is Deborah Collins.
user
Please allow me a moment to check the details for you.
assistant
Sure.
user
Your patience is greatly appreciated. Deborah, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for helping me.
user
You are welcome. Thank you for contacting us.
assistant