Hello,.
user
Hello, How can I address you?
assistant
I am Brian Baker. Owing to an emergency, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you with that. Ok, please wait a minute, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. We are sorry to inform you, we did not find any reservation against your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us, Have a blissful journey.
assistant