Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you help me out?
user
Sure, can I have your name please?
assistant
Sure, My name is Brian Williams.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user