Hello, I am Anna Edwards.
user
Hello, how can I help you today?
assistant
Due to bad weather I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait I will get back to you.
assistant
Ok.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Not an issue, thank you for your information.
user
Thanks for choosing us.
assistant