Hello.
user
Hello. How can I assist you today?
assistant
I have to change my travelling dates in my previous reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you with that. Please provide your name.
assistant
Thank you, I am Samantha Turner.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's fine, not an issue. Anyway's thank you for your information.
user
Thanks for reaching us, have a great day.
assistant