Hello, I am Patrick Thompson.
user
Hello, how can I provide assistance to you?
assistant
I want to cancel my recent reservation due to my football match got cancelled, can you please help me with that?
user
Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for your information.
user