Hello.
user
Hello, how may I be at your service today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, we are here to help you. May I know your name please?
assistant
Sure, I am Pamela White.
user
Ok, please be on hold for some time.
assistant
Sure.
user
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Yes, you can.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant