Hello.
user
Hello, how can I assist you?
assistant
Could you be my helping hand in changing my recent reservation, as my tournaments was postponed?
user
Sure, may I know your name?
assistant
With the name of Alexander Edwards.
user
Please wait a moment.
assistant
Sure.
user
Sorry there is no reservation found in your name.
assistant
Ok. Thank you for your information.
user
Thanks for choosing us.
assistant