Hello.
user
Hello, how may I assist you?
assistant
I am Ruth Wilson want to cancel my reservation owing an emergency. Can you help me in cancelling?
user
Sure, let me check the current status and get back to you.
assistant
Sure.
user
Thanks for waiting. There is no reservation found by the name you provided.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for opting us.
assistant