Hello.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation as my schedule to meet manager got postponed?
user
Sure, may I know your good name?
assistant
Thomas Mitchell is my name.
user
Please wait for a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant