Hi, I am Andrew Collins.
user
Hello. How can I serve you?
assistant
Could you please help me to cancel my recent reservation as my trip got cancelled due to bad weather conditions?
user
Sure, we are perky to assist you.
assistant
Thank you.
user
Give me a minute.
assistant
Ok.
user
Thanks for your time. We found a  reservation by this name. But, as per your request your flight ticket has been cancelled.
assistant
Thank you for your help in cancellation.
user
Thank you for picking us.
assistant