Hello, I am Carol Moore.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
Surely, I will help you. Can I have a moment?
assistant
Sure, hold on for a moment. Let me check.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user