Hello.
user
Hello. How may I assist you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Yes, can you tell me your name?
assistant
Myself Timothy Thompson.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant