Hello.
user
Hello. How may I help you today?
assistant
Michael Robinson here. I just want to cancel my recent reservation which I have done, due to bad health condition. Can you please help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, not an issue. Thanks for the information.
user
Thanks for opting us.
assistant