Hello.
user
Hello, how may I best support you?
assistant
Can you please cancel my reservation as my plan to go for beer festival got cancelled?
user
Sure, I can help you. May I know your good name?
assistant
I am Gary Perez.
user
Please wait a while. I will check the status and let you know.
assistant
Sure.
user
Thanks for your time. We found a reservation on your name. Shall I cancel it?
assistant
Please cancel.
user
Your reservation has been cancelled.
assistant
Thank you for assisting me.
user
Thank you for approaching our agency.
assistant