Hi.
user
Hello, how can I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, could I have your name please?
assistant
I am Brandon Parker.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
Ok, no issues. Thanks for the information.
user
You are welcome, have a great day.
assistant