Hello.
user
Hello, how may I render you today?
assistant
Can you help me to change my recent reservation because my health condition was not good?
user
Sure, may I know your good name?
assistant
I am Jason Walker.
user
Please wait for a minute.
assistant
Sure, take your own time.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant