Hi.
user
Hello.
assistant
I am Charles Carter.
user
How can I assist you today?
assistant
I want to change my reservation as my farewell party got postponed. Can you help me with changing?
user
Sure, I am here to help you, please give a minute I will check it and get back to you.
assistant
Ok.
user
Sorry Charles Carter, no reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for contacting us.
assistant