Hi.
user
Hello.
assistant
My name is Jeffrey Johnson.
user
What help is required from my end Jeffrey?
assistant
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Sure Johnson, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found in my database regarding your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant