Hello, Jacob Taylor here.
user
Hello, how shall I help you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?
user
Sure, I will help you out in this. Please be on hold.
assistant
Sure.
user
Thank you for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for approaching us.
assistant