Hello.
user
Hello. How may I aid you today?
assistant
Nicholas Robinson here. Can you please help me in cancelling my recent reservation? As my health is not good to do journeys.
user
Sure, I am here to help you. Ok, please wait for a minute.
assistant
Sure, I'll wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant