Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my existing reservation? As my football match got postponed to some other date.
user
Ok, please provide me your name to help you out as per your concern.
assistant
Sure, I have reserved it on the name of Betty Anderson.
user
Ok, thank you for providing your name. Please wait a moment I will check.
assistant
Sure, take your time.
user
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Oh! I think I have done a wrong reservation. Anyway, thank you for checking.
user
Ok, thank you for choosing our agency.
assistant