Hello, I am Charles Davis.
user
Hello, how may I assist you?
assistant
Will you please assist me in changing my reservation as the party which I have planned to attend got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check the reservation list and I will inform you reservation is there or not.
assistant
Sure.
user
Sorry Charles Davis, there is no active reservation on your name.
assistant
It's ok, thank you for your information.
user
Thank you.
assistant