Hi.
user
Hello. Welcome to flight travelling agency, what assistance that you are looking from my side?
assistant
I am very busy with my meetings, so I am not able to complete my trip. Can you please help me in changing my existing reservation?
user
It's alright and I have to know some basic information like name from your side, can you please share it?
assistant
My name is William Gonzalez.
user
Ok, I have noted your information in our portal. Now give me a moment to check it.
assistant
Ok.
user
Sorry for the delay in my response, I have checked with your name in our booking portal and I have got the information that no user name has done booking and register in our booking site.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant