Hello.
user
Hello, how may I aid you today from my end?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you out. Please provide me your name.
assistant
My name is Melissa Brown.
user
I found an active reservation on your name in our database. Can I proceed it for cancelling?
assistant
Please proceed.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant