Hello.
user
Hello, how may I assist you?
assistant
Myself Emma Martin. I want to cancel my reservation, due to heavy rains. Can you please help me?
user
Emma, give a moment let me check reservation is done on your name or not.
assistant
Ok.
user
Sorry Emma, no reservation found on your name to cancel your reservation.
assistant
That's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user