Hi.
user
Hello. May I know your name?
assistant
I am Debra Clark.
user
How can I assist you?
assistant
As my reporting date got postponed, I would like to cancel my reservation. Can you help me with that?
user
 Sure, I can  help you out. Please wait for a minute.
assistant
Ok.
user
Thanks for your time. We didn't any reservation by this name.
assistant
No issues, thank you for your response.
user
Thank you for opting us.
assistant