Hello. I am Debra King.
user
Hello, how can I help you?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me with it/.
user
Sure, I am here to help you. Please stand by.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Not an issue, thank you for you information.
user
Thank you for reaching us, have a nice day.
assistant