Hi. I am Jennifer Miller.
user
Hello, how can I help you today?
assistant
I just want to cancel my reservation due to my exams were cancelled.
user
Can you please wait for a moment, I will check with your existing reservation.
assistant
Ok.
user
We are hardly try to find your reservation but, no reservation has been found with your name.
assistant
Not an issue.
user
Thank you for choosing us. Have a good day.
assistant
Thank you for your help.
user