Hello.
user
Hello, how may I render you today?
assistant
Owing to an emergency, I need to cancel my reservation, can you please help me with that?
user
Sure, may I know your good name?
assistant
My name is Ashley Lopez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Ok, proceed with the cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for cancelling my reservation as per my request.
user
Thank you for opting us.
assistant