Hello.
user
Hello, how can I help you?
assistant
I am Matthew Clark. I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant