Hello.
user
Hello.
assistant
I am Debra Perez.
user
Perez, how can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Ok, please wait for a moment.
assistant
Thank you. I will wait for your response.
user
Sorry Debra, no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Most welcome, have a nice day.
assistant