Hello.
user
Hello. How may assist you today?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I will help you. Please let me know with your registered name.
assistant
Thank you for considering my request. I am Angela Green.
user
Angela Green, please allow me a minute. I am sorry to inform you that there are no active booking done on your name.
assistant
Sure, take your own time. Ok, not an issue. Thank you for your information.
user
Angela Green, thank you for reaching us. Have a great time.
assistant