Hi, I am Carol White.
user
Hello, how can I guide you?
assistant
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me in cancelling my reservation?
user
Sure, I am willing to help you. Please give me a minute I will get back to you.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, thanks for your response.
user
Thank you for reaching us, have a nice day.
assistant