Hello,.
user
Hello.
assistant
I am Frank Walker.
user
How may I assist you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please assist me?
user
Frank Walker, please be on hold for a moment till I check with availability for you.
assistant
Sure.
user
Sorry to tell you, there are no flight reservation available on your name. Thank you for approaching our services.
assistant
Ok, no issues. Thank you.
user
Have a nice day.
assistant