Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you with this. May I know your good name to check the reservation status?
assistant
My name is Gregory Young.
user
Gregory Young, there is no existing reservation found under your name in our database.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant