Hi.
user
Hello. How may I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Ok, I am here to help you with that. May I know your good name?
assistant
I am Michael Lopez.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issues, thank you.
user
Thank you for reaching us. Have a nice day.
assistant