Hello,.
user
Hello, how can I provide assistance to you?
assistant
Please will you change my existing reservation?
user
Sure, May I know your good name?
assistant
My name is William garcia.
user
OK, please wait a moment.
assistant
I want to travel from IL-ORD to CA-SFA.
user
Thanks for your time, sorry to inform no reservation found with your name.
assistant
OK, thank you.
user
Thanks for reaching us, have a good day.
assistant