Hello.
user
Hello.
assistant
Donna Walker here.
user
What type of service you are excepting from us?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. Can you please help me out with changing of my planned reservation with a new date?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
Sorry for the inconvenience, there is no reservation found on your name in your database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant
Welcome.
user