Hi.
user
Hello.
assistant
I am Larry Lewis.
user
Hello may I aid you?
assistant
Due to the heavy rains, I would like to change my reservation to new travelling dates. Can you help me over that?
user
Sure Larry, I am glad to assist you in that one. Please give me a moment.
assistant
Thanks for your quick response. Take your own time to get my current status of my reservation.
user
Thank you for being on hold, I have checked based on your request but it is showing that there is no reservation found based on your name.
assistant
It's ok, thanks for your information.
user
You are welcome and thank you for consulting our agency.
assistant