Hello, I am John Green.
user
Hello, how can I serve you?
assistant
Will you please assist me in changing my reservation as the food festival which I want to attend got postponed?
user
Sure, I am here to help you. Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for opting us.
assistant