Hi.
user
Hello. How can I assist you today?
assistant
Can you please cancel my reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
I am Christopher Edwards.
user
Please allow me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name in our data base.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant