Hello.
user
Hello, how can I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Let me know your name to check your reservation?
assistant
I am Jacob Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant