Hello.
user
Hello, how can I aid you?
assistant
Due to climate issue I can not travel now. So I need to cancel my resent reservation. Can you please cancel my reservation?
user
Sure, I can help you with cancelling. May I know your name?
assistant
Samantha Williams is my name.
user
Please wait. I will check the status and let you know.
assistant
Sure.
user
Thanks for your patience. There was no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for consulting us.
assistant