Hello.
user
Hello, how may I render you?
assistant
I am Carolyn Campbell. I need to cancel my reservation due to my planned event got postponed. So please help me with that.
user
Sure, please give me a minute.
assistant
Thank you. I will wait for your response.
user
There is no reservation available on your name.
assistant
Oh! It may not be booked properly due to server issues.
user
Thanks for availing us.
assistant
Anyway, thank you for your time.
user