Hi.
user
Hello, how can I assist you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
user
Sure, may I know your good name please?
assistant
I am Edward White.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not a problem. Thanks for your continued assistance.
user
Thank you for reaching us.
assistant