Hello.
user
Hello.
assistant
I am Nancy Taylor.
user
What type of service do you need from our agency?
assistant
Can you please book a flight ticket from CLT to OAK?
user
Sure, I am here to help you with the ticket booking. Can you please share your trip dates?
assistant
Sure, I need to travel on dates of 12/11 and 12/13.
user
Ok, please be on hold for a minute.
assistant
Sure, take your time.
user
There is a flight with connection limit 0 and the price is 100 in the UA airlines. Can I proceed with ticket booking?
assistant
I need connection 1 so  please recheck with that.
user
Sorry to inform you that, there is no flight available with the connection limit 1 in this route.
assistant
Oh! It is sad to hear. I have to choose another agency this time. Anyway, thank you for your time.
user
You are welcome. Thank you for reaching us.
assistant