Hi.
user
Hello. How may I help you?
assistant
I need to change my existing reservation owing to an emergency.
user
Sure, I am here to help you. Can I know your name?
assistant
My name is Christopher Jackson.
user
Thank you. I will check your reservation status and let you know.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Thank you.
user
You are most welcome.
assistant