Hello.
user
Hello. How may I assist you today?:.
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me with this?
user
May I know your good name please?
assistant
Sure, my name is Edward Garcia.
user
We are sorry to inform you that there is no reservation found with your given name in our data.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant