Hi.
user
Hello. How may I help you?
assistant
Can you please help me in changing my recent reservation?
user
Ok, may I know your name to check your reservation?
assistant
My name is Betty Nelson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, No issues. Thank you.
user
Welcome Betty Nelson.
assistant