Hello.
user
Hello. How can I aid you today?
assistant
My name is Janet Garcia, can you help me to change the reservation which is existing?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok, please take your own time to check.
user
Sorry Janet Garcia, there are no flights reserved on your given name formerly.
assistant
Thank you for assisting me, I will check my mails to know more about my reservation status.
user
Welcome, thank you for choosing us. Have a great day.
assistant