Hello.
user
Hello, may I know your name please?
assistant
I am Roberts Adams.
user
Yes, how may I aid you for today Adams?
assistant
I made a reservation to New York to attend a music concert but the concert is cancelled, can you cancel my ticket?
user
Sure, I am here to assist you. Give me a moment to check existing reservation in our listing.
assistant
Sure.
user
Sorry, I do not find any reservation under your name to cancel. It might not be confirmed previously.
assistant
Ok, thank you for the information.
user
Thank you for opting our service. Hope you have a great day ahead.
assistant