Hello.
user
Hello, How may I assist you?
assistant
My name is James Gonzalez, I want to book a flight ticket.
user
OK, we are here to help you. Can I know your Journey details?
assistant
Sorry, I dont want to book a ticket. I want to cancel my recent reservation.
user
Sure, give me a moment. I will check it and revert you back.
assistant
OK.
user
Thanks for being patient, we found your recent reservation. Should I proceed to cancel your reservation?
assistant
Yes.
user
OK. Your ticket has been cancelled.
assistant
Thank you, appreciate your service.
user
Thank you for choosing us, have a nice day.
assistant