Hello, myself Robert Jones.
user
Hello, how may I help you?
assistant
Owing to an emergency, I need to cancel my reservation. Please help me with this.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please stand by I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
OK, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user