Hi.
user
Hello. How can I address you?
assistant
i would like to cancel my recent reservation as my plan to meet my grand parents got postpone due to my health issues. Can you please help me with this?
user
Sure, We are here to help you.
assistant
Thank you.
user
Can I know your name?
assistant
I am David Evans.
user
We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for consulting us.
assistant