Hi, I am Richard Scott.
user
Hello, how may I be your helping hand?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that?
user
Sure, please wait for a minute.
assistant
Ok.
user
Would you like me to cancel or change your reservsation?
assistant
Please make it cancel.
user
Sure, I will check with your current status.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for your quick response.
user