Hello.
user
Hello, how can I serve you?
assistant
I am Shirley Jones, I want to change my reservation as I postponed the journey date. Can you help me with that?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us.
assistant