Hello.
user
Hello, how may I abet you today?
assistant
I am Shirley Mitchell. My family tour trip got postponed, so I want to change an existing reservation. Could you please help me in changing the reservation?
user
Sure, we are here to help you. Please wait for some time, I will check with your existing reservation status and revert to you.
assistant
Ok, I will wait.
user
Thank you for waiting, we hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant