Hello.
user
Hello, how may I serve you at this moment?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, we are here  to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Alexander Perez here.
user
Please wait for a while.
assistant
Ok.
user
We found a reservation on your name, shall I proceed with cancellation?
assistant
Go ahead.
user
Your ticket has been cancelled successfully.
assistant
Thank you so much.
user
Thank you for choosing us with a query.
assistant