Hello. I am Jessica Miller.
user
Hello, how may I serve you now?
assistant
I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant