Hello.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Jerry Lewis.
user
Ok, please wait for a while.
assistant
Sure.
user
Jerry Lewis, there is no active reservation found under your name to do changes in that.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant