Hello. I am Nancy Wilson.
user
Hello, how may I assist you today?
assistant
Due to shortage of holidays, I need to change my existing reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, it's not a problem.
user
Thank you for opting us.
assistant
Thanks for your quick response.
user