Hello.
user
Hello.
assistant
I am Katherine Evans.
user
How may I guide you today, Evans?
assistant
I want to change my ticket reservation that when I am booking a ticket it shown with a two connecting flight but now it got emergency and I need a connecting flight to travel, so can you please help me in changing my recent ticket booking?
user
I would be happy to help you with that.
assistant
Thanks.
user
Please wait for a while, I will get back with your flight details.
assistant
Ok, take your time.
user
Katherine Evans, I am sorry to say that there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for choosing my agency. Have a great day.
assistant
Thank you.
user