Hello.
user
Hello.
assistant
I am John Edwards.
user
How can I serve you at this moment?
assistant
Due to some bad weather conditions my meeting place was changed, so I am requesting to change my existing reservation.
user
Sure, please wait a minute, Let me check with your existing reservation status.
assistant
Ok.
user
There is no reservation found on your name in our records.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant