Hello.
user
Hello.
assistant
Susan Turner here.
user
Susan, how can I help you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I am glad to help you in changing your reservation, please wait for a moment.
assistant
Sure, take your time.
user
Turner, I have not found any reservation by your name in our database.
assistant
Oh, I think my cousin have changed my reservation. Anyways, thank you for the information.
user
Thank you for contacting us and have a nice day.
assistant
Welcome.
user