Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you. May I know your name?
assistant
Thank you. Sure, myself Robert Young.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Thanks for waiting, we found reservation on your name and it has been cancelled.
assistant
Thank you for your help.
user
Thank you.
assistant
Most welcome.
user