Hello.
user
Hello.
assistant
Brain Smith here.
user
How can I help you at this moment?
assistant
I need to cancel my recent reservation due to some health issues, could you help me in cancellation?
user
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Brian Smith, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant