Hello.
user
Hello. How may I help you?
assistant
I have done my reservation last week for my exams in Boston city but due to some technical issue in that university they have changed my exam destination to Washington. Can you please help me to change my reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Katherine Walker.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant