Hello.
user
Hello. How can I amend you?
assistant
I am Benjamin Robinson. As I planned to go long trips unfortunately it got postponed, can you help me in changing my resent reservation.
user
Sure. Wait for a while.
assistant
Sure.
user
Thanks for waiting. Unfortunately, There is no reservation found against your name.
assistant
No issues, thank you for your fast response.
user
Thanks for choosing us.
assistant