Hello.
user
Hello, how may I assist you?
assistant
I need to change my recent reservation because my trip dates are wrongly printed in that ticket. Can you help me?
user
Sure, I will help you out. Please provide me your name to check the previous reservation details.
assistant
Sure, my name is Paul Green.
user
Please wait a moment.
assistant
Ok, take your time.
user
Sorry Paul, no reservation found on your name.
assistant
It's ok, thank you for checking my previous reservation.
user
Thank you for reaching us.
assistant
Welcome.
user