Hello.
user
Hello, how may I aid you today from my end?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name in our database.
assistant
I am Brenda Wright.
user
Sorry Brenda Wright, there is no reservation on your name in our database. Thank you for reaching us Brenda Wright.
assistant
No problem, thank you for the information.
user