Hello.
user
Hello, how can I help you?
assistant
I wan to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with the cancellation?
user
Sure, may I know your name please?
assistant
Sure, my name is David Clark.
user
Please give me a moment.
assistant
Ok, take your time.
user
David Clark, I regret to inform that there is no reservation by your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for checking.
user