Hi.
user
Hello. How may I be of your help?
assistant
I need your assistance in cancelling my ticket because, my friend suddenly met with an accident.
user
Sure, I'll try to cancel your ticket.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
Sure, I reserved my seat previously with name Patrick Carter.
user
Ok, please wait a moment.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thanks for sharing the information.
user
Thank you for availing you.
assistant