Hi.
user
Hello. How may I guide you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please provide your name for further proceedings?
assistant
I am Barbara Martinez.
user
Ok, please wait for a minute.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant