Hi.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation due to sudden change my trip.
user
Sure, may I know your good name please?
assistant
I am Jeffery phillips.
user
Please wait a minute.
assistant
Ok.
user
Thank you for your time. Unfortunately, we found no reservation with your name.
assistant
Thank you.
user
Thank you for consulting us.
assistant