Hello.
user
Hello.
assistant
Myself Rachel White.
user
White, how may I help you?
assistant
I want to change my reservation as my business meeting got postponed, can you please do that for me?
user
Sure, I can help you. Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
Not an issue, thank you so much for checking.
user
Thank you for contacting us.
assistant