Hello.
user
Hello, Good Morning. How may I guide you today?
assistant
Actually I booked my ticket to Boston in the month of April, but now due to an emergency I want to cancel my trip.
user
Sure, can I know your name?
assistant
My name is Cynthia Jones.
user
Cynthia, would you like me to cancel your reservation?
assistant
Yes.
user
Please hold for a moment, let me check for any existing reservations.
assistant
Ok, please check.
user
I am sorry to inform you that there are no existing reservations with your name.
assistant
That's fine.
user
Thank you, have a good day ahead.
assistant
Thank you for your information.
user