Hi.
user
Hello.
assistant
Myself Rachel Thompson.
user
How may I assist you?
assistant
Owing for an emergency, I want to change my reservation. Can you please do that for me?
user
Sure, I will help you with the change of flight ticket reservation? Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
No problem. Anyway, thank you for checking.
user
Thank you.
assistant