Hello.
user
Hello, do you need any help from us?
assistant
I just want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me with cancellation?
user
Sure, could I have your name please?
assistant
Sure, Dennis Lopez is my name.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, thanks for your information.
user
You are welcome, have a great day.
assistant