Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Katherine Parker.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
Not a issue, thank you for the information.
user
Thank you for reaching us.
assistant