Hello.
user
Hello. How can I help you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Angela Robinson here, thank you positive response.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our database to change it.
assistant
Thank you for the help.
user
Thank you for reaching us, have a great day.
assistant