Hello.
user
Hello, how may I assist you?
assistant
I have already reserved my ticket, but right now I want to change my reservation.
user
OK, may I know your name please?
assistant
Could you please help me with change reservation? My name is Carol Martin.
user
OK. Just give me a minute to check.
assistant
Sure.
user
Sorry Martin, unfortunately there is no reservation found under your name.
assistant
OK fine. Thank you for your wonderful service.
user
Thank you for contacting us.
assistant
Happy to have a nice communication with you.
user