Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you help me?
user
May I know your name please?
assistant
My name is Jeffery Scott.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, no reservation has breen found on your name.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant