Hello.
user
Hello. How can I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you in changing the ticket details. Can I know your full name to check the ticket status?
assistant
My name is Shirley Wright.
user
Ok, please give me a minute.
assistant
Ok, I will wait.
user
Sorry to inform you, there is no reservation found with your name to change the ticket details.
assistant
Anyway, thanks for the information.
user
Most welcome. Thank you for opting us.
assistant