Hello,.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation. Can you help me?
user
Sure, may i know your name to check the list and revert you?
assistant
I am Kathleen Roberts.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we could not find any reservation by this name.
assistant
Ok, thanks for helping me.
user
Thank you for approaching us.
assistant