Hi.
user
Hello. How can I aid you?
assistant
I am William Thompson. Owing to an emergency, I need to change my existing reservation. So, help me with that.
user
Sure, please wait a minute, I will get back to you.
assistant
Ok.
user
We checked with data but no reservation on your name.
assistant
Ok, Thanks for your information.
user
Thanks for reaching us, Have a great day.
assistant