Hello. My name is Frank Lewis.
user
Hello, how may I guide you?
assistant
I want to visit my grandparents, could you help me in booking the ticket?
user
Sure, can I know the details of travel?
assistant
It's from ORD to MSP. The dates of travel are from 09/23 to 09/25.
user
Flight 1020 of AA airlines matches with your preferences, can I proceed?
assistant
Please proceed.
user
Your ticket is booked.
assistant
Thank you for your help.
user
Thank you, have a great trip.
assistant