Hello.
user
Hello.
assistant
I am Brandon Wright.
user
How may I serve you?
assistant
I need to change my existing reservation, as my exam got postponed. Please help me in changing?
user
Sure, please stand by.
assistant
Ok.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant