Hello.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my Singing competition got postponed to other dates, so please help me in this.
user
Sure, may I know your good name?
assistant
Sure, I am Frank Johnson.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's Ok, thank you.
user
Thank you for reaching us.
assistant