Hello.
user
Hello, how may I help you?
assistant
Can you please assist me with cancelling my previous reservation?
user
Sure, please share your good name?
assistant
I am Laura Taylor.
user
Please wait for a while.
assistant
Ok, I will be waiting.
user
Sorry, no reservation found on your given name.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
Thank you for choosing us.
assistant
Most welcome.
user