Hello.
user
Hello, how can I help you?
assistant
I made a reservation earlier this week to give a seminar but my seminar date has been postponed. Can you help me in amending the reservation?
user
Sure, may I know your name to check the reservation?
assistant
Sure, the ticket has been reserved on the name Stephanie Taylor.
user
Sorry, there is no reservation with your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant