Hello.
user
Hello. How can I aid you?
assistant
I want to change dates in my recent reservation, can you please help me?
user
Sure, may I know your name to check for the reservation status?
assistant
The ticket is reserved under the name Dorothy Robinson.
user
Please be on hold.
assistant
Sure, I will wait.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
No issue, might I had booked with other name. Anyway thank you for checking.
user
Thank you for reaching us.
assistant