Hello.
user
Hello, how can I support you?
assistant
I am Kimberly Evans. I want to cancel my reservation, due to my family tour trip got postponed. Could you help me in cancelling?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Already I mentioned above.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Than you for reaching us, have a nice day ahead.
assistant