Hello.
user
Hello. Do you want me to help you with anything?
assistant
My football match was cancelled and I want to cancel my reservation, can you help me?
user
Sure, I am happy to help you. Give me a minute. Do you have any other plans?
assistant
No.
user
Sorry to say that there is no reservation found.
assistant
No problem. Thank you for checking.
user
Can you please tell me your name?
assistant
Myself Jessica Wilson.
user
That's fine. Thank you for contacting us.
assistant