Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Raymond Hall. I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. So, can you help me in changing my reservation?
user
Sure, please wait a moment.
assistant
Ok, take your time.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us.
assistant