Hello.
user
Hello, how may I be at your assistance?
assistant
Owing to an emergency I had to request for this change reservation, can you please help me in that?
user
Sure, may I know your name to check the reservation list?
assistant
My name is Ashley Green.
user
Please stay online.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us. Have a nice day.
assistant