Hi.
user
Hello, how may I assist you today?
assistant
My exam has been postponed due to some issues. Can you please cancel my recent reservation? My name is Michael Jackson.
user
Sure, please wait for a while I will get back to you.
assistant
Ok.
user
Thanks for your patience, we have not found any flight reservation with your given name.
assistant
Ok, no issue. Thanks for you great service.
user
Thank you for choosing us.
assistant