Hello.
user
Hello. How can I aid you now?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Sure, I am here to help you. Please, provide me your name to check your reservation status.
assistant
Sure, the ticket has been reserved on the name Jason Hernandez.
user
Ok, please wait for a moment. I will check with it and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a good day.
assistant