Hello.
user
Hello. How may I help you?
assistant
I want to cancel my existing reservation, can you help me?
user
Sure, I will help you. May I know your name please to check the reservation status?
assistant
Myself Lisa Harris, as I need to take care of my family business I want to cancel my reservation. Please help me.
user
Please wait for a minute Lisa.
assistant
Sure, but be quick.
user
Lisa, there is no reservation found with your details.
assistant
That's fine, no issues with it. Anyways, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user