Hello.
user
Hello, how can I guide you for today?
assistant
Can you please help me to change the details in the past ticket? Because the meeting which is held at Austin is changed to New York city. So, I need to change the airport codes.
user
Sure, I am glad to help you in changing your reservation.
assistant
Thank you for accepting my request.
user
To check the reservation status with your name please provide the name.
assistant
My name is Gary Harris.
user
Ok, please wait for sometime to check in our database.
assistant
I will wait for your response. Take your time.
user
I regret to say this Gary that there is no active reservations with your name to change in our database.
assistant
It's ok, thank you for checking the ticket status.
user
You are most welcome, thank you for reaching our service. Hope you have a nice day ahead.
assistant
You are welcome.
user