Hello.
user
Hello, how may I assist you now?
assistant
Due to some health issues I could not catch my flight at right time, so I need some help to cancel my existing reservation. Will you help me in that?
user
Sure, I am here to aid you.
assistant
Thanks.
user
May I know your good name please?
assistant
My name is George Hall.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name in our database.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant