Hi. I am Donna Rodriguez.
user
Hello, how may I guide you?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you. Please wait for a while, I will check and let you know the details.
assistant
Ok.
user
Sorry to inform you Donna, there is no reservation found with your name in the database.
assistant
No problem. Thank you.
user
Thank you for your positive response and reaching us. Have a nice day.
assistant