Hi.
user
Hello, how may I be at your service today?
assistant
I am very busy with my meetings, so I am not able to complete my trip. Can you please help me in changing my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please share your name for further process?
assistant
My name is Jeffrey Lewis.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to inform you Jeffrey Lewis, there is no reservation found with your name in our records.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us with a query.
assistant