Hi.
user
Hello. How may I assist you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Emily Hill.
user
Please allow me a minute.
assistant
Sure.
user
Emily Hill, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
Not a problem, thank you for checking.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant