Hello.
user
Hello. May I know how best I can help you today?
assistant
I want to change my reservation as my plan to meet my share holder is postponed. Can you please help me in that?
user
Sure, I'll try to change an existing reservation.
assistant
Thank you for considering my request.
user
 I need some basic information to check your ticket details, can you please tell me your full name?
assistant
My name is Dorothy Adams.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant