Hello, I am Lisa Martinez.
user
Hello, Lisa Martinez, how can I aid you today?
assistant
Due to technical issues, I want to cancel my reservation. Can you help me with it.
user
Sure, I will help you. Please wait for a minute.
assistant
Sure.
user
Thanks for your patience, we found a reservation based on your name. Shall I proceed for cancellation?
assistant
Yes, cancel the reservation.
user
OK, your reservation has been cancelled.
assistant
Thank you, for the information.
user
Thanks for choosing us, have a great day.
assistant