Hello.
user
Hello.
assistant
I am Jonathan Hill.
user
How can I assist you today?
assistant
I would like to cancel my reservation due to in my destination many people are moving to another location due to active volcano. So, can you please help me with that?
user
Unfortunately there is no reservation found under your name.
assistant
Oh! May be I am wrong. Thank you for your information.
user
Welcome, have a great day.
assistant