Hello.
user
Hello.
assistant
Myself Patrick Robinson.
user
How can I assist you?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?
user
Sure, please wait a moment.
assistant
Thank you for accepting my request.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user