Hello.
user
Hello.
assistant
I am Janet Scott.
user
How can I help you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Ok, I am here to help you. Please wait for a while.
assistant
Ok, thank you for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant