Hello.
user
Hello. How may I help you out?
assistant
I am Carolyn Garcia. Due to sudden rainfall at my source I want to change my existing reservation. Can you please help me with this?
user
Sure, I will help you in changing the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant