Hello.
user
Hello. How can I help you today?
assistant
I am Paul Martinez.
user
Yes Paul.
assistant
I would like to change my reservation as I am having business meet, can you please help me out?
user
Ok, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure.
user
Paul, I did not find any reservation with your name in my database.
assistant
Ok no problem, thank you for your services.
user
It's my pleasure.
assistant