Hello,.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, As my meeting got cancelled due to heavy snowfall. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you help me with your name?
assistant
Virginia Anderson, is my name.
user
Ok, please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for waiting. We found your reservation.
assistant
Ok, I think it was not done properly. Please cancel it.
user
Your ticket has been cancelled.
assistant
Thanks for your information.
user
Thank you for choosing us.
assistant