Hi.
user
Hello, what kind of service are you looking from us?
assistant
Could you help me to change my existing reservation?
user
Sure, we will help you in that.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Robert Green here.
user
Please wait a minute, I will check your reservation status and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant