Hello, I am Joshua Jackson.
user
Hi, how shall I aid you?
assistant
I want to change my existing reservation due to bad weather condition. Can you be my helping hand in this?
user
Sure,give me a minute.
assistant
Ok.
user
Sorry,no reservation found on your name.
assistant
That's ok, not an issue.
user
Thank you for contacting us.
assistant
Thank you for the information.
user
Have a nice day.
assistant