Hello.
user
Hello. How may I help you today?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am here to help you with that, can I know your good name?
assistant
Check the reservation on the name Stephanie Martinez.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant