Hello.
user
Hello.
assistant
I am Melissa Brown.
user
How may I aid you?
assistant
I want to change my existing reservation due to health issues, can you please help me in that?
user
Sure, I am ready to help you. Please wait for a while.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for contacting us, have a nice day.
assistant