Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Charles Jackson.
user
Please, wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant