Hello, Jessica Scott here.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to sudden weather changes. Can you please help me with this?
user
Ok, I will help you. Let me check your details in my database. Sorry. There is no reservation found on your name.
assistant
That's ok.
user
Sorry for inconvenience.
assistant
Thank you for your time.
user
Thank you, have a good day.
assistant