Hi, I am Gary Scott.
user
Hello, how could I support you today?
assistant
Due to heavy rainfall, my trip to meet my friend got cancelled. Can you please cancel my reservation?
user
Sure, I am mirthful to help you. please wait for some, let me check with your recent reservation.
assistant
Ok.
user
Thank you for waiting, there is no recent reservation find on your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thank you for your information.
user