Hello.
user
Hello, how can I be a help for you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your good name please?
assistant
Sure, my name is Kathleen Adams.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, thank you for giving the information.
user
Thank you for approaching us.
assistant