Hi.
user
Hello. May I know your name?
assistant
I am Samantha Carter.
user
How can I serve you?
assistant
I want to reschedule my recent reservation as the arts and crafts festivals helding at  atlanta got postponed. So can you help me with updating my reservation.
user
 Sure, we are here to help you. .Please wait a moment.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's Ok, Thanks for your time.
user
Thank you for opting us.
assistant