Hello. I am Ashley Baker.
user
Hello Baker, how may I aid you?
assistant
Owing to an emergency I would like to cancel my recent reservation. Could you help me in cancelling?
user
Sure, hold on for a moment please. Let me check.
assistant
Ok.
user
Sorry Baker, there are no flight tickets reserved under your name.
assistant
Ok, no issues. Thanks for your service.
user
You are welcome.
assistant