Hi.
user
Hello, how can I support you?
assistant
Jason Martinez here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant