Hello.
user
Hello. How may I guide you today?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Can I know your name to check your previous reservation?
assistant
Thank you for accepting my request, myself Justin Robinson.
user
Please be on hold. We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant