Hi,.
user
Hello,.
assistant
I am Paul Wilson.
user
How may I assist you now?
assistant
I need to cancel my recent reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you assist me with this?
user
Sure, please standby let me check the reservation list and let you know the status.
assistant
Ok.
user
Sorry, no reservation found in your name.
assistant
Thanks for your assistance.
user
Thank you for choosing us.
assistant