Hello.
user
Hello.
assistant
I am Rachel Green.
user
How may I aid you today?
assistant
Can you please help me by changing my existing reservation? As my meeting got postponed at New York.
user
Sure, please wait a moment.
assistant
Sure, I will wait for your information.
user
Thank you for waiting. Sorry Green, there are no active reservations to change the flight.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Thank you for providing information.
user
Thank you for reaching our service.
assistant