Hello, I am Susan Johnson.
user
Hello, what kind of service are you looking for?
assistant
I want to cancel my recent reservation as my death valley adventure got cancelled. Please help me with cancellation.
user
Sure, I am willing to help you. Please wait.
assistant
Thank you. Ok.
user
Thank you for your time, sorry to inform we didn't find any reservation on your name.
assistant
That's fine, may be my friend cancelled it earlier. Thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant