Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Kindly share your name.
assistant
Kenneth Martinez.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us.
assistant