Hi.
user
Hello, how may I abet you today?
assistant
I want to change my existing reservation in the name of Joshua Collins. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant