Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you to cancel your previous ticket. Can I know your full name please?
assistant
My name is Jessica Turner.
user
Ok, please give me a minute.
assistant
Ok, I will wait.
user
Sorry to inform you, there is no reservation found with your name to cancel.
assistant
Anyway, thanks for the information.
user
You are welcome. Thank you for reaching us.
assistant