Hi.
user
Hello.
assistant
Kathleen Johnson here.
user
Good evening Kathleen. What service that your seeking from my side?
assistant
I just want to cancel my recent reservation, because I am not ready to travel due to health issues.
user
Sure, I am ready to help you with cancelling your reservation.
assistant
Thank you.
user
Please be hold on for a minute, I will check for the status of existing reservation.
assistant
Ok, I will wait for your response.
user
Thank you for waiting. Sorry Kathleen, I have not found your name in the reservation to cancel it.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Most welcome. Thank you for choosing us.
assistant