Hello.
user
Hello. How can I assist you?
assistant
I am planning to Change an existing reservation, due to health issue. Can you please help me out?
user
Ok, please can I know the name on which the reservation is done. So I can check?
assistant
My name is Ronald Clark.
user
Ok, please wait a moment.
assistant
Sure.
user
Ok, thank you for the patients you showed. Sorry as per the records of reservation there is no reservation been found to change.
assistant
That's fine, thank you for your information.
user
Thank you for choosing our agency.
assistant