Hello.
user
Hello.
assistant
Ashley Baker here.
user
How may I assist you today?
assistant
I would like to change my reservation as I got an appointment with a famous psychiatrist, can you help me?
user
Sure, please wait for a minute.
assistant
Ok, I will be waiting for your response.
user
Sorry, I could not find any reservation with your name in our database.
assistant
That's very disappointing news for me. Anyways, thank you for checking.
user
My pleasure.
assistant