Hello.
user
Hello. How may I help you?
assistant
I want to alter my ticket details which is booked by my friend, can you please help me in changing the ticket?
user
Sure, I will help you out.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Brian Nelson.
user
Sorry, there are no reservations found.
assistant
It's ok, thank you for searching.
user
Thank you for choosing us.
assistant
Welcome.
user