Hi. I am Karen Edwards.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I want to cancel my recent flight ticket reservation.Can you help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is a reservation found on your name.
assistant
Ok.
user
Shall I cancel?
assistant
Please proceed.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant