Hi.
user
Hello. How may I assist you?
assistant
I am Jacob White, can you cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your name please to check your reservation status? Please wait a moment.
assistant
Sure, take your time.
user
Jacob White, no reservation has been found on your name in our records.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant