Hello.
user
Hello, how may I help you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Deborah Robinson.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant