Hi.
user
Hello, how can I be your helping hand?
assistant
Owing to an emergency, my planned trip with friends to Navajo adventure has been cancelled.
user
Ok.
assistant
Can you help me in cancelling ticket?
user
Sure, I am mirthful to serve you. May I know your name to check the reservation?
assistant
Ronald Collins is my name.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting,there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for approaching us.
assistant