Hello.
user
Hello. How may I aid you today?
assistant
Actually my Tennis Competition is postponed, so that I want to change my existing reservation, can you help me?
user
Sure, I can help you with that.
assistant
Ok.
user
May I know your name for checking your previous reservation status?
assistant
Sure, the reservation is done under the name Debra Perez.
user
There is no previous reservation available on your name Debra Perez.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant