Hello, I am Brian Smith.
user
Hello, how can I help you today?
assistant
Due to heavy rainfall, I am not able to attend to my destination so, I want to cancel my recent reservation. Can you help me with that?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, no worries. Thanks for your help.
user
Thanks for reaching us, have a good day.
assistant