Hello. I am Brian Baker.
user
Hello, how can I best aid you today?
assistant
I need to cancel my recent reservation due to postpone of my event in a private hotel. Could you please help me in doing that?
user
Sure, I can help in that cancellation.
assistant
Thank you.
user
Just wait for a moment.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name to cancel it.
assistant
No worries, thank you for your information.
user
Thanks for choosing us.
assistant