Hi.
user
Hello.
assistant
Paul Miller here.
user
How can I help you at this moment?
assistant
Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Ok, take your time.
user
Paul Miller, there is no active reservation found under your name in our database.
assistant
It's fine, not an issue. Thank you for your help.
user
Thank you for contacting us.
assistant