Hello,.
user
Hello, how may I render you?
assistant
I want to cancel my reservation, due to the bad weather from the couple of days. Can you help me?
user
Sure, I am here to assist you.
assistant
Thanks for the consideration.
user
May I know your name please?
assistant
Raymond Roberts, is my name.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for waiting, but there is no reservation found on your name.
assistant
Ok, I think it was not reserved properly. Thanks for informing me.
user
Thank you for availing us, have a good day.
assistant