Hello.
user
Hello. How may I assist you now?
assistant
I want to change my reservation, can you please help me to modify my reservation?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
My name is Thomas Perez.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for approaching us, have a great day.
assistant
Thank you for informing me.
user