Hello.
user
Hello. How may I assist you today?
assistant
I am Ruth Jones from Detriot.
user
Yes Jones.
assistant
I want to change my travel dates in my previous reservation, can you help me in changing my reservation?
user
Sure, I will help you in that, please hold on for a moment to check your reservation status.
assistant
Thank you.
user
Jones, there is no any active reservation with your name in my database.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us.
assistant