Hello.
user
Hello. How may I aid you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
Can you please share your name to check your reservation status?
assistant
My name is Stephen Lopez.
user
Ok, please give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant