Hi. I am Jerry Thomas.
user
Hello, how may I help you today?
assistant
I need to change my earlier reservation as my plan to visit my grand parents home got postponed. Will you help me in changing my reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant