Hi.
user
Hello, how may I assist you today?
assistant
I need to change my reservation as my get together program got postponed. Can you help me?
user
Sure, I am here to help you. May I know your name please to proceed further?
assistant
I am Linda Davis.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok fine, thanks for checking.
user
Thanks for contacting us.
assistant