Hello.
user
Hello. How can I aid you?
assistant
Can you please aid me to change my recent reservation?
user
Sure, may I know your name to check for the status?
assistant
Sure, myself Christine Hall.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's fine, not an issue. Anyway thank you for checking.
user
Thank you for reaching us.
assistant