Hi.
user
Hello, how may I support you today?
assistant
Owing to an emergency, I want to cancel my reservation. Please help me in cancelling the ticket on the name of Robert Hill.
user
Sure, we are here to help you with that.
assistant
Thank you.
user
Please wait for a while to cancel your reservation.
assistant
Ok.
user
Thanks for your time, there was no reservation found on the name of Robert Hill to cancel it.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for choosing our service.
assistant