Hi.
user
Hello, how can I assist you?
assistant
I would like to cancel my reservation, can you help me?
user
Sure, can I know your name please?
assistant
Sure, my name is Nicole Phillips.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry Nicole, there is no reservation found on your name.
assistant
No problem, thank you for your help.
user
Thank you for approaching us.
assistant