Hello.
user
Hello, Please let me know, How can I assist you for the day?
assistant
I would like to cancel my reservation, As my adventure trip got cancelled. Could you please cancel my reservation?
user
Sure, we are gleeful to help you for cancellation. To proceed further, we need to know your name please?
assistant
Sure, I am Sarah Hill.
user
Ok, please stand by I will check and revert you.
assistant
Ok, take your own time.
user
Thanks for being patient. We are glad to inform you that, we found a reservation on your name. Shall I proceed to cancel?
assistant
Yes, please proceed.
user
Your reservation has been cancelled.
assistant
I am grateful to you, for making my ticket cancellation easier.
user
Thank you for opting us, Have a great day.
assistant