Hello,.
user
Hello.
assistant
I am Mary Martin.
user
How may I aid you today?
assistant
I want to cancel my recent reservation as my tour got cancelled.
user
Ok.
assistant
Please help me out.
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please hold on, I will check the reservation list and get back to you.
assistant
Ok, take your time.
user
Thanks for waiting, no existing reservation found on your name in the database.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant