Hello.
user
Hello.
assistant
I am Pamela Parker.
user
How may I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me with this?
user
Sure Parker, I am here to help you with that. Le me check your reservation status in our database.
assistant
Thank you for quick response.
user
Parker sorry to intimate, no reservation is found on your name in our database.
assistant
Sure, I will wait. That's fine, thanks for your information.
user
You are welcome.
assistant