Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency at my home, I need to cancel my previous reservation. Can you help me with that?
user
Sure, Can you provide me your name?
assistant
Sure, my name is Nicholas Edwards.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there was no flights found on your name.
assistant
Ok, no problem. Thank you for your time.
user
Thanks for choosing us.
assistant
Welcome.
user