Hello.
user
Hello, how may I support you today?
assistant
Can you help me to change my recent reservation?
user
Please share me your good name.
assistant
Nancy Baker here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant