Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent ticket booking due office on those days, can you do that for me?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Joshua Clark.
user
Sorry Clark, there are no reservations found on this name.
assistant
Oh! Ok fine, no issues with it, thank you for your immediate response.
user
Most welcome.
assistant