Hello.
user
Hello. How may I guide you?
assistant
I want to cancel my ticket due to dense fog in my hometown.
user
Sure, I will help you with the ticket cancellation. Can you please tell me your good name?
assistant
My name is Elizabeth Baker.
user
Ok, please give me a moment to check the ticket status with your details.
assistant
Sure.
user
I am really happy to inform you that, I have found your reservation and I have successfully cancelled the ticket.
assistant
Thank you.
user
That's my pleasure to help you. Thank you for contacting us. Have a nice day.
assistant