Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation due to bad weather at my place.
user
Sure, let me know your good name.
assistant
I am Patrick Hall.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time. Unfortunately there is no reservation available with your name.
assistant
Thank you for your help.
user
Thank you for reaching us and have a great day.
assistant