Hello.
user
Hello, how can I assist you today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, Let me know your name to check your reservation?
assistant
My name is Gregory Roberts.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant