Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, due to some health issue. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, I am Emma Rodriguez.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, Thank you for providing information.
user
Thank you for opting us.
assistant