Hello, I am Thomas Clark.
user
Hello, how may I assist you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, we are here to help you. Please wait a moment.
assistant
OK.
user
Thank you for your time, unfortunately, no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant