Hello.
user
Hello. How may I help you?
assistant
I am looking to cancel my flight ticket which is recently reserved because I am unable to travel. Can you please help me in cancelling the ticket?
user
Sure, wait for a while please.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
My name is Rebecca Anderson.
user
I am sorry no reservation found on your name. Thank you for choosing us.
assistant