Hello,.
user
Hello.
assistant
I am Karen Garcia.
user
How may I aid you?
assistant
I made a earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please give me a moment to check your previous reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant