Hello.
user
Hello.
assistant
I am Carol Thompson.
user
Ok.
assistant
I would like to alter my existing reservation, due to postpone of my interview date. Can you please assist me in changing?
user
Sure, I am here to help you Carol Thompson.
assistant
Ok.
user
Sorry Carol Thompson, no active reservation found on your name in our data base.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user