Hello.
user
Hello.
assistant
Myself Jason Parker.
user
In which way I can assist you today?
assistant
Please check if my ticket is refundable or not, due to some financial issue is going on in my family, I would like to cancel my outing. Can you help me in cancelling my ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Ok, I will wait for your information.
user
Thank you for waiting. No previous reservation found on your name Jason Parker.
assistant
It's ok. Thank you for checking.
user
Do you want to know any thing else from us?
assistant
No.
user
Thank you for contacting us, have a good day.
assistant