Hello.
user
Hello. How may I help you?
assistant
I want to change my ticket reservation that when I am booking a ticket it show with a connecting flight but now it got emergency and I need a direct flight to travel, so can you please help me in changing my recent ticket booking?
user
Sure, may I know your name please to check the reservation status?
assistant
Yes, my name is Debra Gonzalez.
user
Debra, there is no reservation found with your details.
assistant
Ok, I think when I am placing the ticket it shown the error during payment, that's why it is not showing to you. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user