Hello, I am Lisa Carter.
user
Hello, how can I assist you for the day?
assistant
My trip got cancelled due to heavy storm at my place, I want to cancel my reservation. Can you please help me that?
user
Sure, we are glad to help you. Ok, please wait for a while, I will check with the reservation status and revert to you.
assistant
Ok.
user
Thank you for waiting. We did not find any reservation against your name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant