Hello.
user
Hello. How may I assist you at this moment?
assistant
In the last month I have reserved a flight on my name to travel to Las Vegas to celebrate my father birthday but suddenly there is an examination on the same date our college management has informed suddenly to us. So I will travel to my home on some other dates. Can you please help me in changing my flight ticket booking?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
My name is Rachel Baker.
user
Please be on hold to check.
assistant
Sure.
user
Sorry to inform you that, there is no reservation with your name in our records.
assistant
Ok, not a problem with that one. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant
Welcome.
user