Hello.
user
Hello, how may I best aid you today?
assistant
IYesterday I have booked a ticket for Houston but your agent misplaced my origin code from Philadelphia to Houston. Can you please change my existing reservation?
user
Sure, that's what I am here. Can you please provide me your good name?
assistant
My name is Cynthia Gonzalez.
user
Please wait for some time.
assistant
Sure.
user
Unfortunately, there is no active reservation found on your name.
assistant
That's not an issue. Thanks for your quick response.
user
Thank you.
assistant