Hello.
user
Hello, how may I aid you for today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
I am here to help you in cancellation of your flight ticket.
assistant
Thank you.
user
Can you please provide your name to check the existing reservation under your name?
assistant
My name is Rebecca Lee.
user
Sorry to say this, I am not able to find any reservation under your name Lee.
assistant
That's ok, thank you for checking.
user
Most welcome, thank you for reaching out here.
assistant
Welcome.
user