Hi.
user
Hello. How may I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is Nicole Phillips.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant