Hello.
user
Hello.
assistant
I am Ronald Wright.
user
How may I assist you at this moment?
assistant
I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing our services, have a great day.
assistant