Hello.
user
Hello, how may I help you?
assistant
I am planning to visit Oakland city, can you please book me a ticket from ORD to OAK?
user
Sure, may I know your travel dates please?
assistant
My preferable journey dates are from 03/01 to 03/03.
user
Thanks for waiting. I have found southwest airlines which flies with one connection.
assistant
Please book my ticket with my name Kathleen Jones.
user
Yes, your flight ticket has been confirmed.
assistant
Thank you for booking my ticket.
user
Thank you.
assistant