Hello.
user
Hello. How can I aid you?
assistant
I want to modify my trip dates as my exams got postponed. Can you help me?
user
Sure, We are her to assist you.
assistant
Thank you.
user
Can I know your name for the changing process?
assistant
I am Joseph Turner.
user
Please wait a while.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name to change.
assistant
That's Ok, thanks for your response.
user
Thank you for opting us.
assistant