Hello.
user
Hello. How may I help you?
assistant
I am Joshua Lopez, I reserved a flight ticket to travel to New York but now I can not able to travel, can you help me to cancel that reservation?
user
Ok Lopez, please wait for a while, let me check your status.
assistant
Sure, take your own time.
user
Thanks for your time, there is reserved flight on your name.
assistant
Can you cancel it for me? Thanks for your help and information.
user
Sure, I have cancelled your reservation successfully. Welcome Joshua Lopez, have a nice day.
assistant