Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Helen Rodriguez. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Ok, please wait.
assistant
Ok.
user
I found your reservation, shall I cancel?
assistant
Yes.
user
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Thank you.
user
Thank you.
assistant