Hello,.
user
Hello, how can I serve you?
assistant
I am Emily Thompson. I need to change my recent reservation because the destination code is wrongly mentioned. Can you help me out in cancellation?
user
Sure, please wait for few minutes.
assistant
Sure.
user
Thanks for waiting, there is no reservation with your name.
assistant
Ok, not a problem. Thank you for your quick service.
user
Thank you, for reaching us.
assistant