Hi.
user
Hello, how may I help you today?
assistant
Could you please change my existing reservation due to postpone of my trip?
user
Sure, may I know your name?
assistant
My name is Emily Allen.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, can you please share your airport codes?
assistant
I am heading to OAK from PHL.
user
Please share your trip dates.
assistant
My trip dates are July 16 and July 18.
user
Do you have any specifications?
assistant
I need a single connecting flight. And I want to depart in the evening.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there were no flights found on your route.
assistant
Not a problem, thank you for the information.
user
Thank you for contacting us.
assistant