Hello.
user
Hello. Is there any help that you need?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am happy to help you and may I know your name for checking purpose?
assistant
My reservation was done under the name Cynthia Hill.
user
Thank you for providing your information, I have checked with your name in our portal and it is shown that there is no reservation found in our list.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are most welcome and have a nice day.
assistant