Hello.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you for considering my request. Myself John Scott.
user
Ok, please wait for some time while I'll check your reservation status.
assistant
Sure, I will wait for your response.
user
John Scott, there is no active reservation found under your name to do changes in that.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for choosing us.
assistant