Hello, my name is Andrew Thomas.
user
Hello, what can I do for you?
assistant
Due to heavy rainfall, my soccer match has been postponed so, I want to cancel my recent reservation. Can you aid me with that?
user
Sure, I can aid you. Please, give me a minute.
assistant
Sure.
user
Thanks for waiting, we could not found any reservation on your name.
assistant
Ok, no problem. Thanks for your assistance.
user
Thanks for reaching us.
assistant