Hello. I am Emily King.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation, as my exams got postponed suddenly. Can you please help me with this?
user
I will help you with that. Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your time.
user
Thank you for contacting us, have a nice day.
assistant