Hi.
user
Hello, how may I help you?
assistant
Can you cancel my recent reservation, which I have done with my name?
user
Sure, may I know your name?
assistant
Sure, I am Janet Baker.
user
Please wait for a moment to check your details.
assistant
Sure, take your own time.
user
Sorry to say, no reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant