Hello.
user
Hello, how may I help you today?
assistant
Can you please cancel my reservation, due to an emergency?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Angela Phillips.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Angela, there is no reservation found as per your name to cancel it in your database.
assistant
Ok, no issue. Thank you.
user
You are welcome.
assistant