Hello.
user
Hello. How can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, can I know your name please?
assistant
My reservation was done under the name Mary Mitchell.
user
Please wait a moment.
assistant
Sure, take your time.
user
I found your reservation.
assistant
Please cancel it.
user
I have cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant