Hi.
user
Hello, how may I help you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you. May I know your name please?
assistant
My name is Brenda Adams.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Adams, there is no reservation found under your name to cancel your reservation.
assistant
Ok, no issues. Thank you for your time.
user
You are welcome.
assistant