Hello.
user
Hello, how can I aid you today?
assistant
I made a reservation to go for a tour with my friends but due to busy schedule at my office, I need to cancel it. Will you help me in this?
user
Sure, I will help you in that. May I know your name please?
assistant
Sure, my name is Scott King.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
No problem, thanks for your support.
user
Thank you for opting us.
assistant