Hi.
user
Hello.
assistant
My meeting got postponed as of now, so I need to change my existing reservation.
user
Sure, I am here to assist you. May I know your name please?
assistant
Jeffrey Thompson is my name.
user
Wait a moment please.
assistant
Take your time, I will wait.
user
Jeffrey Thompson, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant