Hello.
user
Hello. How may I help you today?
assistant
Due to heavy snow fall in my location, I need to cancel my reservation. Can you help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Could you please provide your name to check your previous reservation status?
assistant
Myself Joseph White.
user
Ok Joseph, please wait a moment to check.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user