Hello.
user
Hello. How may I assist you?
assistant
I am Dorothy Davis. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
I am happy to help you, please wait a moment.
assistant
Thank you.
user
Thanks for your patience, there is no flight reserved on your name to cancel it.
assistant
Ok no problem, thank you for your services.
user
Thanks for consulting us, have a good day.
assistant