Hi.
user
Hello, how may I assist you today?
assistant
My friend marriage was postponed so I need to change my reservation, can you please help me to change my reservation?
user
Sure, May I know your name to check the reservation?
assistant
I am Donna Nelson.
user
Ok, Please wait for a few minutes.
assistant
Sure.
user
Unfortunately, There is no reservation found with your name to change it.
assistant
Ok, no issues.
user
Thank you for choosing us, Have a nice day.
assistant
Thanks for the information.
user