Hello, I am Kathleen Miller.
user
Hello, how may I assist you?
assistant
Due to postpone of my business trip. I want to change my existing reservation. Could you please help me?
user
Sure, I can help you. Let me check the current statu sand revert you.
assistant
Sure.
user
Thanks for your time. There is no reservation found by your name.
assistant
No problem, than you for the information.
user
Thank you for reaching us.
assistant