Hello.
user
Hello.
assistant
Sandra Moore is here.
user
How can I assist you at this moment?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I already mentioned above.
user
Sandra Moore, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant