Hello.
user
Hello, how may I help you?
assistant
I want to change my recent reservation. Can you help me?
user
Sure, may I know your name please?
assistant
My name is James Scott.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant