Hi.
user
Hello, how may I help you?
assistant
I am Sandra Thompson. Can you please help me in cancelling my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found given name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant