Hello, I am Catherine Thomas.
user
Hello, how may I provide assistance for you?
assistant
Due to an emergency meeting, I want to change my reservation.
user
Ok.
assistant
Can you help me with it?
user
Sure, I will help you. Give me  a minute, I will serach a  reservation on your name and let you know the status.
assistant
OK.
user
Thanks for your time. There is no reservation found on your name.
assistant
Np problem, thank you for the information.
user
Thank you for availing us.
assistant