Hi.
user
Hello. How can I aid you at this moment?
assistant
Owing to an emergency, my FIFA tournament got cancelled. So I request you to cancel my recent reservation.
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, Jennifer Green here.
user
Wait a moment please.
assistant
Sure.
user
Jennifer Green, I have found your reservation in our database and I have successfully cancelled it.
assistant
Thank you for your kind service.
user
Thank you for opting us.
assistant