Hello.
user
Hello.
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Jessica Hill.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant