Hello.
user
Hello, how best can I aid you for the day?
assistant
I need to cancel my recent reservation due to some health issue. Can you assist me in cancellation?
user
Sure, can I know your good name?
assistant
I am Alexander Nelson.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you.
assistant