Hello, I am Daniel Edwards.
user
Hello, how can I amend you?
assistant
I just want to cancel my recent reservation, due to heavy floods at my source. Can you help me with cancellation?
user
Sure, we are here to help you. Please wait for a moment, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for your patience. We are sorry to inform you that there was no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for opting us.
assistant