Hello.
user
Hello, how may I aid you?
assistant
Due to unfortunate reasons I need to cancel my reservation. Please help me.
user
Sure, may I know your name?
assistant
Thank you. My name is Jason Parker.
user
Please give me a moment.
assistant
Sure.
user
I found your reservation and cancelled it.
assistant
Great! I am very thankful to you.
user
Thank you for choosing us Jason Parker.
assistant