Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me in doing that?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please provide me your name to check the reservation status?
assistant
Sure, Dennis Hall here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no worries at all. Thank you.
user
Thank you for opting us.
assistant