Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my reservation, As my plan to go for a vacation was cancelled.
user
Sure, I will help you. Please provide your name to proceed further.
assistant
I am Shirley Brown.
user
Thank you, sorry no reservation found with your name.
assistant
Ok, thanks for your response.
user
Thank you for reaching us, have a nice day.
assistant