Hello.
user
Hello, how may I assist you?
assistant
My name is Linda Wilson.
user
Yes, Linda.
assistant
I want to change my existing reservation because my exam has been postponed. Can you help me out?
user
Sure, I will help you in modifying the reservation.
assistant
Thank you.
user
Please wait a moment, let me check the previous reservation details on your name.
assistant
That's ok, no problem.
user
Sure. In my search to your request, no reservation found on your name.
assistant
Ok, may be my father has cancelled my reservation.
user
Ok, please check your email again to verify your reservation details.
assistant
Ok. Thank you for checking.
user
My pleasure, thank you for reaching us.
assistant
Welcome.
user