Hi.
user
Hello, how can I help you?
assistant
Please help me to change my recent reservation.
user
Sure, can you please let me know your name?
assistant
Jerry Moore.
user
Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting, Jerry Moore. Sorry, there is no active reservation found under your name to amend.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant