Hello, I am Timothy Martin.
user
Hello, how can I support you?
assistant
I want to alter my existing reservation, my sports event has been postponed. Can you please help me?
user
Sure, I will amend you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time. we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for using our service.
assistant