Hello.
user
Hello. How can I aid you now?
assistant
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?
user
Sure, please wait. I will check your previous reservation.
assistant
Sure, my name is Carolyn Moore. Take your time.
user
Ok. Sorry Moore, no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you, have a good day.
assistant