Hello.
user
Hello, how may I render you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name?
assistant
Melissa Moore here.
user
Ok, please wait for a minute.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us.
assistant