Hi.
user
Hello, how can I help you today?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I am glad to help you with that. Can you please share me your name?
assistant
Thank you. My name is Joseph Moore.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us, have a nice day.
assistant