Hi.
user
Hello, how can I aid you for the day?
assistant
I just wants to cancel my reservation, as I have a important work. Will you help me in this with the name of Anthony Parker?
user
Sure, we are glad to assist you.
assistant
Ok.
user
Please standby, I will get back to you.
assistant
Sure.
user
Sorry, we did not find any reservation in your name to cancel.
assistant
No problem. Thank you for your information.
user
Thanks for reaching us, your amount will be credited to your E account.
assistant