Hello,.
user
Hello, how may I amend you today?
assistant
I would like to change my existing reservation, due to my project got extended. Can you help me with changing?
user
Sure, kindly mention your name?
assistant
Thanks for your response. Dorothy Hill, is my name.
user
Please wait for a while, I will check the reservation list and get back to you.
assistant
Ok, I will wait.
user
Thanks for your time, no reservation found on the name of Dorothy Hill.
assistant
Ok, not a problem. Thanks for your help & support.
user
Thank you for choosing us.
assistant