Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, we are here to help you. May I know your name to proceed further?
assistant
Sure, Joshua Lewis here.
user
Ok, please hold on.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant