Hello.
user
Hello. How can I aid you today?
assistant
Please cancel my recent reservation?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
Sure, I am Gregory Phillips.
user
Sorry Gregory Phillips, there are no flights reserved on your given name formerly.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant