Hello,.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to heavy rain so, can you assist me in cancellation?
user
Sure, may I know your good name?
assistant
My name is Stephen Wright.
user
Please, stay online. I will get the details and revert to you.
assistant
Sure.
user
Thank you for your valuable time. I have found a reservation on your name. Shall I cancel it?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us,have a nice day.
assistant