Hi.
user
Hello.
assistant
Kathleen Collins here.
user
How can I serve you today?
assistant
Due to strange climatic conditions, I want to postpone my trip to some other dates. Will you please modify my reservation?
user
Ok, please give me a moment to check with your reservation.
assistant
Sure, I'll wait.
user
Kathleen Collins, I am very sorry to inform you but no reservation was found by your name. \.
assistant
That's ok, thank you for your service.
user
Sorry for the inconvenience. Have a great weekend.
assistant