Hello.
user
Hello, how can I aid you?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you please help me in that?
user
Sure, I'm happy to help you with that. May I know your good name please?
assistant
Thank you for taking my request into consideration. My name is Christine Carter.
user
Ok, please wait while I'll check your reservation status in our database.
assistant
Sure.
user
Christine Carter, there is no active reservation found under your name to do cancellation.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant