Hello.
user
Hello, how can I help you now?
assistant
My name is Alexander Nelson.
user
OK.
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait, i will find your reservation and cancel it as per your request.
assistant
Ok.
user
Sorry, I regret that there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for consulting us, have a nice day.
assistant
Welcome.
user