Hello.
user
Hello. How can I help you?
assistant
I am Ryan White. I am planning to change an existing reservation, due to health issue. Can you please change my ticket?
user
Yes, I can help you. Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Thank you for your service.
user
Thank you for contacting us.
assistant