Hello.
user
Hello. How may I help you out?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, I will help you in changing the reservations. May I know your name please?
assistant
I am Charles Wilson.
user
Can I know your travelling dates please?
assistant
My travel dates are Jan 19 and Jan 21.
user
Can I know your airport codes please?
assistant
My airport codes are PHL to LAX.
user
Can I know your specifications?
assistant
I need a connecting flight.
user
Sorry, there are no flights found in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant