Hello.
user
Hello, how can I help you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby. Can you please help me to cancel my reservation?
user
Sure, can I have your name please?
assistant
My name is Samuel Edwards.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your given name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for opting us.
assistant