Hi.
user
Hello. How may I help you today?
assistant
My holiday trip got cancelled, can you please help me in cancelling my recent reservation?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation list?
assistant
I am Eric Evans.
user
Thank you for providing your name, please wait a moment.
assistant
Ok.
user
Thank you for waiting, No reservation was found on your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant