Hello.
user
Hello. How may I help you?
assistant
Janet Parker here.
user
 Janet Parker nice to meet you.
assistant
Due to the weather condition my doctor suggested me to cancel my trip, could you please cancel my reservation?
user
Ok, there is no reservation found on your name.
assistant
Ok, no problem.
user
I hope you will recover soon, thank you for visiting us.
assistant
Thank you for your support.
user