Hello.
user
Hello, how can I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
May I know your name please?
assistant
Sure, my name is Joshua Mitchell.
user
Ok, please standby.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Oh! It's ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user
Have a nice day.
assistant