Hello,. I am James Thompson.
user
Hello, how may I assist you?
assistant
I just want to cancel my recent reservation due to hurricanes my baseball event has been cancelled. Can you please help me with cancellation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thanks for choosing us.
assistant