Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, due to an accident.
user
Sure, may I know your good name please?
assistant
My name is Donna Walker.
user
Please wait for a moment.
assistant
Ok.
user
I found a reservation for you.Shall I cancel your reservation?
assistant
Yes please.
user
Your reservation has been cancelled successfully. Are you expecting any other help from my side?
assistant
No.
user
Thank you for consulting us.
assistant
Welcome.
user