Hello. I am Brenda Parker.
user
Hello, how may I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please hold on.
assistant
Sure, take your time.
user
Sorry, no reservation found on given name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant