Hello.
user
Hello. How may I assist you today?
assistant
Please cancel my active reservation as my meeting was cancelled.
user
Sure, I will help you. Please help me with your name.
assistant
Myself Nicholas Young.
user
Please allow me a minute.
assistant
Ok, I will wait.
user
Nicholas Young, I am really sorry to inform you that there is no reservation found on your name to cancel.
assistant
Ok, no problem in that. Thank you so much.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant