Hi.
user
Hello. How may I guide you?
assistant
I am Elizabeth Jackson. Can you help me in changing my recent reservation, as my interview is postponed?
user
Elizabeth Jackson, can you please wait for a while till I check with your previous booking?
assistant
Sure.
user
Sorry to say but there is no active reservation found by your name.
assistant
That's ok, thank you for checking.
user
Thank you for consulting with our services.
assistant