Hello.
user
Hello. How may I assist you now?
assistant
Can you please help me to change my existing reservation?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
My name is Ashley Roberts.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us, hope you have a great day.
assistant