Hi.
user
Hello, how may I help you?
assistant
I would like to cancel my recent reservation, can you please help me?
user
Sure, may I know your name please?
assistant
Ryan Robinson.
user
Wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant