Hello.
user
Hello.
assistant
I am Joseph Martin.
user
How may I assist you?
assistant
I would like to cancel my recent reservation due to postpone of my event.
user
Sure, I am here to help you out. Joseph Martin, we regret to inform you that there is no reservation found on your name in our records.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant