Hi. I am Karen Walker.
user
Hello, how can I be your helping hand today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, we will help you. Please wait for a minute.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
That's ok, thank you.
user
Thank you for reaching us. We hope to serve you again.
assistant