Hi, I am Scott Thompson.
user
Hello, how can I support you for the day?
assistant
I want to change my existing reservation as my exam got rescheduled. Please help me out.
user
Sure, we can help with that.
assistant
Thank you.
user
Please wait for a moment, I will check the reservation status and revert to you.
assistant
Sure, I will.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No issues, thanks for the response.
user
Thank you for choosing us, have a great day.
assistant