Hi.
user
Hello, how can I provide assistance to you?
assistant
I wish to cancel my reservation.
user
Sure, I am here to help you. To proceed further, May I know your name please?
assistant
Kenneth Gonzalez is my name.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thanks for giving your valuable time, but there is no reservation on your name.
assistant
No problem and thanks for your information.
user
Thank you for choosing us, have a great day.
assistant