Hello.
user
Hello. How may I assist you?
assistant
I am Karen Lewis.
user
Welcome to flight booking agency Karen Lewis.
assistant
I would like to book a ticket to Oakland, can you please book a ticket?
user
 Ok, can I have your airport codes to get a flight for you?
assistant
I am flying from CLT to OAK.
user
Please provide your travelling dates too.
assistant
My travelling dates are 07/31 and 08/02.
user
There is a flight with connection 2, shall I proceed?
assistant
I am looking for connection 1.
user
Ok, let me check.
assistant
Sure.
user
There is no flight for you Karen Lewis.
assistant
Ok no problem, thank you for your services.
user
welcome.
assistant