Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Could you please help me to update my travelling dates in my existing reservation as my trip dates got postponed?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I made a reservation by this name Patricia Martin.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thanks for approaching us, wish you a great day.
assistant