Hello.
user
Hello, how may I aid you?
assistant
Michelle Martinez here. Due to some personal work I would like to cancel my recent reservation, can you help me with this?
user
Sure, please wait for a moment.
assistant
Ok fine.
user
Sorry to say, no reservation found on your name.
assistant
That's not a issue, thanks for your help and information.
user
Thank you for reaching us, have a nice day.
assistant