Hello.
user
Hello.
assistant
I am John Moore.
user
How can I guide you at this moment?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I will help you with this. Please be on hold for a moment to check your reservation status.
assistant
Ok.
user
John Moore, there is no active reservation found under your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for utilising our service.
assistant