Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name?
assistant
I have reserved my flight ticket with name Kimberly Gonzalez.
user
Please wait for a moment.
assistant
Ok, sure.
user
Sorry, there is no any active reservation found on your name.
assistant
Ok, fine thank you for checking.
user
You are welcome.
assistant