Hello.
user
Hello, how may I help you for this moment?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with this.
assistant
Thank you.
user
May I know your name please for further process?
assistant
Sure, my name is Larry Thompson.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Larry, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
You are welcome.
assistant