Hello, Emily Parker here.
user
Hello, how may I abet you?
assistant
I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with cancellation?
user
sure, let me check the status sand revert you.
assistant
Sure.
user
We could no find any reservation by your name in our data base.
assistant
That's Ok, thanks for your help.
user
Thank you for choosing us.
assistant