Hello.
user
Hello, how may I aid you out?
assistant
Here Joseph Perez.
user
Yes.
assistant
I have to cancel my previous flight ticket booking due to some health issues, can you please help me in flight ticket cancellation?
user
Please allow me a moment.
assistant
Sure.
user
Sorry Joseph Perez, there is no reservation on your name in our database.
assistant
Not a problem with that one. Thank you for your immediate help.
user
Thank you for reaching us.
assistant
Welcome.
user