Hello.
user
Hello, how may I assist you?
assistant
William Hill here.
user
Nice to meet you, Williams.
assistant
Due to some personal issues, I would like to cancel my reservation. Can you please help me for that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry Hill, there is no reservation found on your name to cancel your reservation.
assistant
Ok, thank you for the information.
user
You are welcome. Have a nice day.
assistant