Hello.
user
Hello, how may I guide you?
assistant
I am Sandra Mitchell. i would like to change my existing flight reservation. Could you help?
user
Sure, please hold on for a moment, let me check.
assistant
Sure, please take your time.
user
Sure, can I know your preferable dates?
assistant
I am going on 09/25 and return back on 09/27.
user
Ok, can I know your airport codes?
assistant
I am going to HOU from MSP.
user
I found a flight 1027 of AA airlines matches with your preferences, can I proceed?
assistant
Yes, please proceed.
user
Your ticket is booked.
assistant
Thank you for the help.
user
Thank you, have a good day.
assistant