Hello, I am Justin Nelson.
user
Hello, Justin Nelson, how can I aid you today?
assistant
Due to bad weather my match has been cancelled. Can you help me out in cancelling my recent reservation?
user
Sure, we are gleeful to help you. Please wait for a couple of minutes.
assistant
OK.
user
Thanks for your patience. Sorry, no reservation has been found based on your specified name.
assistant
Thanks for the information.
user
Thanks for communicating with us, have a great day.
assistant