Hi.
user
Hello, how may I help you?
assistant
I would like to change my flight reservation as my business meeting got postponed, can you please help me?
user
Sure, I am willing to help you for this. May I know your name please?
assistant
I am Rachel Jackson.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry to intimate that, no reservation is found under your name to change.
assistant
Oh! No problem, thank you for checking.
user
Thank you very much for contacting our agency.
assistant