Hi.
user
Hello.
assistant
I am James Robinson.
user
How can I aid you?
assistant
Can you please help me to modify my reservation as my schedule got postponed due to bad weather condition?
user
Sure, please allow me a moment to check for your previous reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
Not a problem, it might not be done properly at the time of booking. Anyways thank you for the information.
user
Thank you for reaching us.
assistant