Hello.
user
Hello, is there any help looking from my side?
assistant
Yes, I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I am happy to help. Please wait for a while to check it.
assistant
Thank you. Ok, take your time.
user
May I know your name to find the ticket in my data sheet?
assistant
Sure, my name is Matthew Garcia.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting. Ok Garcia, your reservation has found and cancelled successfully.
assistant
Thank you so much for cancelling my reservation.
user
Thank you for choosing us.
assistant