Hello, Susan Martinez here.
user
Hello. How may I help you Martinez?
assistant
My client meeting got postponed, so I need to change my reservation. Could you help me out?
user
Sure, I will help you with that. Please wait for a minute to check that reservation details in our database.
assistant
Sure.
user
I checked in our database, but I did not find any reservation with your name.
assistant
No problem, thank you for helping me.
user
It's my pleasure, have a great day.
assistant