Hello.
user
Hello. Can I please have your name?
assistant
I am Alexander Mitchell.
user
Is there anything specific that you would like me to help you with?
assistant
Yes, I want to change my existing reservation as my trip has postponed due to heavy rains. Can you please help me?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry to say that there is no reservation found, as per your name.
assistant
No issues. Thank you for your time.
user
Thank you for providing me with your details.
assistant