Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me to modify my dates in my previous reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Sure, I am Kevin Campbell.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we did not find any reservation against your name in our database.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant