Hi.
user
Hello. How may I serve you today?
assistant
Due to bad weather conditions, my cricket match got cancelled. Can you help me to cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
Sure, my name is Shirley Martin.
user
There is no recent reservation found on your requested dates.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant