Hi.
user
Hello. How can I assist you at this moment?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I am here to help you. Could you please provide your name to check your reservation status?
assistant
Myself Anna Baker.
user
Wait a moment please.
assistant
Sure.
user
Anna Baker, there is no active reservation found under your name in our database.
assistant
That's ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant