Hello.
user
Hello.
assistant
I am Kenneth Lee.
user
How may I help you?
assistant
I want to book a ticket from BOS to PHX to meet my parents, can  you help me in booking?
user
Kenneth Lee, may I know your planned journey dates?
assistant
I am departing on 05/20 and return on 05/22.
user
Ok, please wait for a while.
assistant
Make sure the connection limit is 0.
user
Sorry, no direct flight found on your requested route.
assistant
That's ok, thank you for your information.
user
Sorry for the inconvenience, thank you for approaching our services.
assistant