Hello.
user
Hello, how can I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, please share your name and let me check your reservation status first.
assistant
My name is Samuel White.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
We have found reservation on your name, shall I cancel it?
assistant
Ok, cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant