Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation because of some personal work. Can you please help me out?
user
Sure, I can help you in cancelling your reservation. Can you please provide me your name?
assistant
Thank you, my name is Laura Hernandez.
user
Laura, I have not found any reservation under your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us and have a nice day.
assistant