Hello.
user
Hello. What help do you require from our agency?
assistant
I want to change my recent reservation as my joining date got postponed. Can you help me in changing?
user
Sure, I am happy to help you in changing your recent reservation details. Can I know your name please?
assistant
Sure, my name is Jerry Edwards.
user
Nice name Jerry Edwards, can you please give me a minute? So that, I will check the ticket status.
assistant
Sure, I will wait for your information.
user
Sorry to say that, I have not found any active reservation with your name in our database to change the ticket details.
assistant
That's ok, no issues. Anyway thank you for checking.
user
You are welcome. Thank you for opting us.
assistant