Hello. I am Larry Wright.
user
Hello, how may I be of your service?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Could you help me in cancelling my recent reservation.
user
Sure, I am happy to help you. Please wait for a while, I will check and let you know.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thanks for reaching us.
assistant