Hello, I am Rachel Robinson.
user
Hello. How can help you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, There is no reservation found with your name.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us.
assistant