Hello.
user
Hello, how may I render you today?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your good name?
assistant
Sure, my name is Christine Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant