Hello.
user
Hello, how may I amend you today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Ca you assist me to change my reservation on the name of Margaret Robinson/.
user
Sure, please wait a minute.
assistant
Sure.
user
There is no reservation on your name.
assistant
No problem, thanks for your help.
user
Thank you.
assistant