Hello, I am Laura Moore.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to change my reservation.
user
Sure. Please hold on for a while.
assistant
Ok, ensure it is a single connecting flight.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking the availability.
user
Welcome. Thank you for reaching us.
assistant
Welcome.
user