Hi,. I am Nancy Rodriguez.
user
Hello. How may I help you now?
assistant
I want to change my existing reservation due to postpone of my document verification in office. Can you please help me?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a moment, I will get back to you.
assistant
Sure.
user
Sorry, we tried to find your reservation but no active reservation is there on your name.
assistant
Ok, no issues.
user
Thanks for consulting us, have a nice day.
assistant
Thanks for your response.
user