Hello.
user
Hello, How can I assist you?
assistant
I need to modify my reservation as my schedule got postponed to some other dates. Can you assist me with that?
user
Sure, May I know your name?
assistant
Thanks for your response. My name is Nicole Davis.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Not an issue with that, anyways thanks for the information.
user
Thank you for availing us.
assistant