Hello. Myself Kennith Brown. I need to change my existing reservation, can you please help me?
user
Hello. Yes, I am here to assist you with your concerns. Please wait a moment.
assistant
Thank you for your kind response.
user
Thank you for waiting, there is no reservation been found on your name to book.
assistant
That's fine, thank you for searching the details.
user
Thank you for connecting with our agency, please check your mails to know more about the reservation.
assistant