Hello.
user
Hello, how may I assist you?
assistant
Elizabeth Campbell here.
user
Nice to meet you Elizabeth.
assistant
Due to heavy rainfall in Boston, I'm not interested to travel. Could you please help me in cancelling my reservation?
user
Sure, hold on for a moment please.
assistant
Ok.
user
Sorry to say this Campbell, there are no reservation found on your name.
assistant
No problem, as I already wanted to cancel the reservation. Thank you for your time.
user
Thank you for reaching us. Have a great day.
assistant