Hello.
user
Hello, how can I help you?
assistant
Myself Larry Smith. I would like to cancel my reservation due to some personal issues, will you help me with that?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
Please wait a while.
assistant
Ok, I will wait for your response.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your information.
user