Hi. I am Karen Roberts.
user
Hello, how may I help you?
assistant
Can you change my existing reservation due to my health issue?
user
Sure.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, No an issue, thanks for the information.
user
Thank you for opting us.
assistant