Hello.
user
Hello, how can I assist you?
assistant
My name is Ronald Roberts. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user