Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Amanda Evans.
user
Give me a  minute.
assistant
Ok.
user
We didn't found any reservation by this name.
assistant
That's Fine. Thank you.
user
Thank you for picking us.
assistant