Hello.
user
Hello, how may I aid you at this moment?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Daniel Taylor.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no active reservation found on your name in the database.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant