Hi.
user
Hello, how may I help you today?
assistant
Earlier I made a reservation to meet my friend but due to some urgency he is going another place, so I want to change my reservation. Can you help me with that?
user
Sure, I would be happy to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Anna Garcia.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant