Hello.
user
Hello, how can I assist you?
assistant
I am Andrew Allen, I want to cancel my ticket as my plan to meet my sister is cancelled due to my bad health. Can you help me with that?
user
Sure, I am willing to help you. Please stand by.
assistant
Sure.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant