Hello.
user
Hello. How may I assist you?
assistant
Can you please help me with cancelling my previous reservation now?
user
Sure, may I know your name please?
assistant
Ok, my previous booking was done with the name of Jack Lee.
user
Please give me a moment.
assistant
I will be waiting for your reply.
user
There is no reservation found with your given name.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for opting us.
assistant
Most welcome.
user