Hello.
user
Hello. How may I help you out?
assistant
I would like to change my reservation, due to health issues. Can you please help me?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
My name is Richard Young.
user
Sorry, there are no reservations found in our database.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant