Hello.
user
Hello, how could I assist you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that?
user
One moment please, I will check and get back to you.
assistant
Sure.
user
Unfortunately, we did not found any reservation on your given name. Can I know your name please?
assistant
Rebecca Jackson is my name.
user
Thank you for choosing us.
assistant
Thank you.
user