Hi.
user
Hello, how may I assist you today?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Sure, I am Robert Robinson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Robinson, there is no reservation found as per your name in our database.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us with a query.
assistant