Hello.
user
Hello.
assistant
Myself Samantha Wright.
user
How may I help you?
assistant
I want to cancel my recent reservation, due to heavy rain.
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok, take our own time.
user
Sorry Wright, there is no reservation found on your name to cancel.
assistant
It's ok. Thank you for checking.
user
Welcome. Thank you for approaching us.
assistant
Welcome.
user