Hello.
user
Hello, how can I help you today?
assistant
Due to match got postpone, I want to change my reservation. Can you help me?
user
Sure, may I know your name?
assistant
Kevin Lee here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
No problem, Thank you.
user
Thanks for reaching us, have a good day.
assistant