Hello.
user
Hello, how can I help you?
assistant
My trip got cancelled due to heavy storm at my place, I want to cancel my reservation. Can you please help me that?
user
Sure, I can help you. May I know your name to check the reservation status?
assistant
Myself Richard Green.
user
Please hold on a moment. I will revert to you.
assistant
Ok.
user
Thanks for your patience. Sorry to inform you that there was no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you so much.
user
Have a good day.
assistant