Hello.
user
Hello, how may I render you today?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues it got post pone. Can you help me with this?
user
Sure, I will help you with changing. May I know your name?
assistant
I made a reservation by this name Samantha Adams.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant