Hello. Myself Samantha Adams.
user
Hello. How may I help you?
assistant
I had done my booking last week to meet my grand mother. But accidentally my grand mother came to my home. So, I would like to cancel my flight ticket. Please can you help me?
user
That's good to hear, let me check your details.
assistant
Yes, It's good.
user
Sorry, I didn't found any reservation basis on your details.
assistant
Oh it's ok, no problem. Thank you for your service.
user
You are welcome.
assistant