Hello.
user
Hello.
assistant
Karen Moore here.
user
How can I assist you Moore?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok, I will wait.
user
Moore, there is no reservation found under your name to do cancellation.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have a great day.
assistant