Hi.
user
Hello.
assistant
I am Sarah Baker.
user
How may I aid you?
assistant
Can you help me to cancel my reservation? Because I have some work on those dates.
user
Sure, I am here to help you out.
assistant
Thank you.
user
Sarah Baker, we haven't found any reservation under your name in our database.
assistant
No issues, thank you for your information.
user
Thank you for approaching us.
assistant