Hello.
user
Hello, how can I assist you today?
assistant
I already book a flight ticket to New York, can you cancel my reservation as my plan is cancelled?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Brenda Hill.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, thank for the information.
user
Thank you for choosing us.
assistant