Hello.
user
Hello, how can I assist you today?
assistant
I am Dorothy Hernandez.
user
Ok.
assistant
I want to cancel my recent reservation as my tour got cancelled. Please help me out with cancellation.
user
Sure, please wait for a moment.
assistant
'Ok, take your time.
user
Sorry to say that, there was no reservation found with your name.
assistant
No issues, thanks for the help.
user
Thank you for opting us.
assistant