Hello.
user
Hello. How can I help you today?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, I am here to help you with that. Can you please tell me your name?
assistant
Myself Susan smith.
user
Here, I found your reservation, can you please share your new travelling airport codes?
assistant
My airport codes are DTW and JFK.
user
On which dates you want me to book your tickets?
assistant
My travelling dates are Sept 09 and Sept 11. I need a direct flight.
user
Please wait a moment.
assistant
I always prefer normal-cost airlines.
user
Sorry, no flights are available on your preferable travel dates.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant