Hello.
user
Hello, how may I assist at this moment?
assistant
I have to cancel my recent reservation, can you please help me out?
user
Sure, please give me a while.
assistant
Shirley Miller is my name, please search my flight ticket on that name.
user
Can I know your good name? Ok Miller, there is no reservation showing on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant