Hello.
user
Hello. How ca I help you?
assistant
Can you help me in changing my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
May I know your name?
assistant
Raymond White here.
user
Sorry, no reservation found on your name to change your reservation.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant