Hi.
user
Hello. How can I help you today from my end?
assistant
I am Mark Carter. Can you please help me in cancelling my recent reservation as my meeting got cancelled due to some technical issues?
user
Mark Carter, I will help you in cancelling your ticket. To check further please wait a moment.
assistant
Ok.
user
Thank you for waiting. Sorry to say that there is no active reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant