Hello.
user
Hello, how can I help you today?
assistant
I just want to change an existing reservation as my meeting got postponed due to some technical issues. Can you help me with that?
user
Ok, please share your name and let me check if i can help you with that.
assistant
Sure, please check the reservation list on the name Katherine Hernandez.
user
Please wait for a while, I will check your existing reservation and revert back to you shortly.
assistant
Ok, take your own time. I will be waiting for your response.
user
I am sorry to inform you that we didn't find any reservation on your name.
assistant
Ok, no issues. Thank you for the valuable information.
user
Thank you for contacting us.
assistant