Hello.
user
Hello, how may I serve you today?
assistant
I am John Roberts. I want to cancel my recent reservation due to an emergency work, can you please help me with that?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you.
user
Thank you for reaching us, we hope see you again.
assistant