Hi. I am Matthew Hernandez.
user
Hello, how may I provide assistance to you?
assistant
I want change my existing reservation, due to my exams dates were postponed. Can you help me out?
user
Sure, please wait I will check your reservation in the database and get back to you.
assistant
Ok.
user
We found a reservation on your name.
assistant
Ok.
user
Can you please provide your travel dates?
assistant
My new journey dates are from 04/16 to 04/18.
user
Kindly share your airport codes to change the reservation.
assistant
I need a direct flight from Houston, TX - HOU to Minneapolis & St. Paul, MN - MSP.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry, we did not find any direct flight from your source.
assistant
Not an issue. Thank you for your information.
user
Thank you for availing us.
assistant