Hello.
user
Hello, how can I assist you?
assistant
Carolyn Evans here, I want to make some changes in the reservation which is made earlier because my friends are not able to come on  those dates. Could you please help me in changing my existing reservation?
user
Sure, we are here to help you. Please wait a moment, I will check the reservation list and revert to you.
assistant
Ok, take your time.
user
Thanks for waiting, we are happy to inform you that there is a reservation found in your name. Could you please provide your new journey dates?
assistant
Sure, I would like to fly out on 01/14 and I intend to return on 01/16.
user
Ok, please provide your codes of the airport.
assistant
Yes, destination airport is Denver CO-DEN, source airport is FL-MCO.
user
Do you have any specifications?
assistant
I need a stop over in my journey.
user
We found a direct flight with your details. Shall I proceed for booking?
assistant
Sorry, I need a connection. as my friend will join in middle. Do not proceed.
user
Ok.
assistant
Thank you for your kind service.
user
Thank you for choosing us.
assistant