Hi.
user
Hello.
assistant
Frank Perez here.
user
How can I assist you?
assistant
Can you change my flight ticket reservation?
user
Sure Perez, please wait a moment.
assistant
Ok.
user
I found your reservation, can you please let me know your travel dates?
assistant
Ok. My travelling dates for journey are 08/18 to 08/20.
user
Could you please provide the airport codes?
assistant
My airport codes for boarding the flight are IAH to ATL.
user
Ok, wait a moment please.
assistant
Sure. I need a direct flight.
user
Sorry, there are no direct flights found on your route.
assistant
Ok, not a problem.
user
Thank you for approaching us.
assistant
Thank you.
user