Hello.
user
Hello. What service you are looking for?
assistant
I need your help to change an existing reservation.
user
Sure, can I know your name please?
assistant
My name is James Gonzalez.
user
OK, please wait a moment.
assistant
Sure.
user
Sorry there is no reservation found under your name.
assistant
That's OK.
user
Thank you for contacting us, have a good day.
assistant
Thank you for the information.
user