Hello.
user
Hello.
assistant
I am Dorothy Evans.
user
Nice to meet you, Dorothy Evans. How may I help you for today?
assistant
I want to alter my previous reservation because of some personal issue. Will you please help me with that?
user
Sure, I will help you. Please give me a minute.
assistant
Ok, take your time.
user
Dorothy, there is no reservation found with your name.
assistant
It's ok, not an issue. Thank you for your help.
user
Most welcome.
assistant