Hello.
user
Hello, how can I help you for the day?
assistant
My name is Jessica Wright.
user
Jessica Wright, nice to assist you.
assistant
I want to cancel my reservation due to bad weather condition.
user
Oh! That's sad, let me check with your previous reservation.
assistant
Ok.
user
Thank you for waiting patiently. I could not find any flight by your name Jessica Wright, sorry for the inconvenience.
assistant
No issue, thank you for your service.
user
Thank you for reaching our services, have a nice day.
assistant