Hi. I am Emma Harris.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please give me a minute, I will check the status of your reservation and revert to you.
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
My pleasure.
user
We are sorry to inform you that there was no reservation found on your given name.
assistant
Not a problem, thank you.
user
Thank you for contacting us.
assistant