Hello, I am Matthew Baker.
user
Hello, how can I support you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for your patience, we did not find any reservation on your specified name in our database.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for availing us.
assistant