Hello. I want to cancel my recent reservation due to some health issues, can you help me in that?
user
Hello. Surely I will help you. Please provide the name on which ticket has been booked.
assistant
Ok, the ticket has been reserved on the name Jason Mitchell.
user
Please wait for a moment. Sorry, there is no reservation existing on your name.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, have a nice day.
assistant