Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
We are here to serve you. Could you please provide me your name.
assistant
Christine Green here.
user
Spare me a moment.
assistant
Ok.
user
Christine Green, I regret to inform that there is no reservation by your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user