Hello.
user
Hello, how may I help you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
My reservation was done under the name Barbara Davis.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry Davis, there is no reservation found as per your name to change your reservation.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are welcome.
assistant