Hello.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation due to cancel of my event.
user
Sure, I will help you with that. May I know your good name?
assistant
I am Stephanie Gonzalez.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your desired journey routes.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant