Hello.
user
Hello, how can I amend you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are glad to help you to cancel your reservation. Let me know your name to cancel.
assistant
Sure, you can check the reservation on the name of Amy Young.
user
Sure, please wait for a moment.
assistant
Sure, I will wait.
user
Thanks for your time. There was no reservation found on your name to cancel your recent reservation.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing our service.
assistant