Hello.
user
Hello, how may I aid you?
assistant
I want to change my recent reservation because of some work. Can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my previous reservation is on the name of Robert Davis.
user
Ok, please wait a moment I will check your reservation details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant