Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled, So please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, myself Donald Mitchell.
user
There is a reservation on your name, as per your request it is cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant
Most welcome.
user