Hello.
user
Hello, How can I amend you today?
assistant
I am Jessica Scott. Can you cancel  my recent reservation?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Thanks for your time, we could not find any reservation with your name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant