Hi. I am Eric Perez.
user
Hello, how may I help you today?
assistant
I want to change my recent reservation, due to postpone of my exam. Can you help me out?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Not an issue. Thank you for your quick response.
user
Ok, thank you for choosing us.
assistant