Hello.
user
Hello. How may I assist you today?
assistant
There is a case going on in the court which is related to my land, so I am unable to travel on that time due to last day hearing of the case. Can you please help me in cancelling my flight ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Ruth Mitchell.
user
Please wait a moment.
assistant
Sure.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok, no problem with that one. Thank you for your service.
user
Thank you for reaching us, have a great day.
assistant