Hello.
user
Hello. How can I help you?
assistant
I am Jack Robinson. I would you like to cancel my recent reservation due to cancel of my seminar. Could you please help me?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no active reservation on your name.
assistant
No worries, thank you for the information.
user
Thank you.
assistant