Hello.
user
Hello.
assistant
I am Linda Smith.
user
How can I assist you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure Linda, please wait a moment.
assistant
Thank you. I will wait for your response.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for approaching us.
assistant