Hello, I'm Barbara Smith.
user
Hello, how can I aid you?
assistant
I would like to spent some more time with my family, so could you please cancel my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there are is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for choosing us, have a good day.
assistant