Hello.
user
Hello. How can I help you today?
assistant
Myself Samuel Wright. Due to an emergency, I want to cancel my reservation as of now.
user
Ok, let me check that for the previous reservation.
assistant
Ok.
user
Samuel, I see that there is no reservation found under your name.
assistant
That's ok.
user
You are welcome.
assistant
Thank you, have a good day.
user
Thank you for contacting us.
assistant