Hello.
user
Hello, how can I be your helping hand today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
Can I have your good name please?
assistant
My name is Cynthia Jones.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching our service.
assistant