Hello.
user
Hello, how may I best aid you today?
assistant
I am Sharon Thomas.
user
Thanks for providing your name.
assistant
Due to weather problems I need cancel my recent reservation. Can you help me for cancel reservation please?
user
Sure, I can help you in that cancellation. Please give me a moment.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for choosing us and have a great day.
assistant