Hi.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
Sure, I am Gleeful to help you. Could you please provide your name to check your reservation status?
assistant
Ok, my name is Alexander Moore.
user
Ok, please hold on for a moment I will check your complete reservation details and proceed further with your cancellation.
assistant
Ok, I will wait for your respose.
user
Sorry to say, there is no active reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user