Hello. I am Jessica Lopez here.
user
Hello, how can I assist you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your positive response.
user
Thanks for waiting, there is no active reservation on your given name .
assistant
Not a problem.
user
Ok, thank you for reaching us.
assistant
Anyway, thank you for your kind information.
user