Hello.
user
Hello.
assistant
I am Kathleen Young.
user
How can I help you now?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
Kathleen, your reservation is successfully cancelled.
assistant
Thank you for helping me out.
user
Thank you for approaching us, have a nice day.
assistant