Hi.
user
Hello, how may I aid you today?
assistant
I am Brian Thompson. My scheduled examination dates has been preponed.So I would like to cancel my recent reservation. Could you please assist me with cancellation?
user
Sure, give me a minute.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for availing us.
assistant