Hello,.
user
Hello.
assistant
I am Mary Martin.
user
How can I amend you?
assistant
I want to change my existing reservation as my tour got rescheduled. Please help me out.
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's fine, thank you.
user
Thank you for opting us.
assistant