Hello.
user
Hello. How may I assist you?
assistant
I am Mary Clark, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, I am here to help you.
assistant
Thanks.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure, take your time.
user
Mary Clark, no reservation has been found on your journey dates.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant