Hello.
user
Hello, how may I assist you?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, I am happy to help you. Can I know your good name to proceed further?
assistant
My name is Rebecca Hill.
user
We are regret to inform you that, there is no previous reservation available under your name.
assistant
That's ok. Thank you.
user
Thank you for availing us.
assistant