Hi.
user
Hello, how can I guide you at present?
assistant
Recently I have made a reservation to travel Houston, to collect my original degree certificate at University of Houston. But unfortunately, it has been postponed. So, can you help me to change my reservation?
user
Sure, we are here to help you to change your recent reservation. To proceed further, kindly please mention your name.
assistant
Thank you. This is Justin Baker, from Houston.
user
Thanks for providing your name, please wait for sometime.
assistant
Ok, make it fast.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
That's ok, not an issue. Thanks for your kind information.
user
Thank you for choosing our service.
assistant