Hello.
user
Hello, how may I oblige you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Ronald Smith here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant