Hi.
user
Hello, how may I guide you?
assistant
Myself Virginia Taylor. I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you for the information.
user
You are welcome.
assistant