Hello, I am Samantha Walker.
user
Hello, how can I give assistance to you?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, we are glad to assist you with cancellation. Please wait for a while, to check the status of your reservation and get back to you.
assistant
Sure, I will wait for your response.
user
Thanks for your time, we did not find any reservation on your name.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant