Hello.
user
Hello. How may I help you?
assistant
I want to change my existing reservation because of my health issues, can you please help me out?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name so that I can help you easily.
assistant
Sure, my name is Eric Edwards.
user
Please wait a moment, let me check the status of your reservation.
assistant
Sure.
user
Thanks for waiting, there is no reservation found with your name on our database.
assistant
Ok, no problem.
user
Ok, thanks for consulting us.
assistant
Thank you for your information.
user