Hi.
assistant
Hello. I am John Martin.
user
How may I help you today?
assistant
I was fallen sick due to bad weather. So I would like to cancel my current reservation.
user
Let me check your details, give me a moment.
assistant
Ok.
user
Sorry, I didn't found any reservation basis on your details.
assistant
It's fine. Thank you for your help.
user
You are welcome.
assistant