Hi.
user
Hello, may I know your name?
assistant
Myself Jack Gonzalez.
user
Jack, how can I help you at this moment?
assistant
I have done a mistake while booking a ticket, can you change my reservation?
user
Ok, wait for a moment to check your reservation status.
assistant
Ok.
user
Jack, I did not find any reservation with your name.
assistant
No problem, thanks for checking.
user
Anything else to help you.
assistant
No thanks.
user
Thank you for reaching us.
assistant