Hello. Catherine Parker is my name.
user
Hello, how may I serve you today?
assistant
Due to hectic work in my office my trip got cancelled as If now I would like to cancel my recent reservation. Can you help me in doing this?
user
Sure, please wait for a while, I will check the availability of reservation on your name and revert you.
assistant
Sure.
user
Thank you for waiting, Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your kind information.
user
Thank you for contacting us.
assistant