Hello.
user
Hello, do you need any help from us?
assistant
I am Elizabeth Campbell. I would like to cancel my reservation as I am leaving for piligrimage, can you please help me out?
user
Ok, please allow me a moment.
assistant
Thank you. Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok no problem, thank you for your services.
user
You are welcome.
assistant