Hi.
user
Hello, How can I help you now?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Can you help me with that?
user
Sure, I will help you with changing.
assistant
Thank you.
user
For changing, we need to know your name please?
assistant
Sure, I am Dorothy Wright.
user
Ok, please wait. Let me help you.
assistant
Sure.
user
Thanks for waiting. Sorry Dorothy Wright, there is no active reservation on your name to change it.
assistant
Ok, thanks for your help and support.
user
Thanks for approaching us.
assistant