Hi. I am Stephanie Lee.
user
Hello. How can I aid you?
assistant
I would like to cancel my recent reservation, due to heavy rainfall at my place. Could you please help me?
user
Sure, please wait I will revert you.
assistant
Sure.
user
Sorry, no reservation was found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant