Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you help me to cancel my reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservations status?
assistant
I am Sharon Anderson.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Sharon Anderson, no reservation has found under your name to cancel.
assistant
No problem, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant