Hi.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please share your name to check your reservation status.
assistant
Myself Stephanie Walker.
user
Walker, we have found your reservation and cancelled successfully.
assistant
Thank you for your help.
user
Welcome.
assistant