Hello, I am Sharon White.
user
Hello, how may I render you?
assistant
Due my health issue I want to cancel my reservation, so can you please help me out with my cancellation?
user
Sure, give me a minute.
assistant
Ok.
user
Thank you for your patience. We did not found any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant