Hi.
user
Hello.
assistant
I am Jaffre Scott.
user
How may I render you?
assistant
I want to cancel my reservation as my orientation day program got cancelled. Can you help me?
user
Sure, please wait a moment.
assistant
Ok.
user
There is no reservation on your name.
assistant
It's Ok, thanks for your response.
user
Thank you so much for choosing us.
assistant