Hello.
user
Hello. How should I assist you today?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done. Could you please help me?
user
That's sad to listen but I will help you with cancelling. Please give me a moment.
assistant
Sure.
user
Thank you for waiting. May I know your good name for verification please?
assistant
I am Sandra Mitchell.
user
Sorry Mitchell, no reservation has found under your name for cancelling a ticket.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Thank you.
user
You are welcome, have a good day.
assistant