Hello.
user
Hello. How may I guide you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is David Smith.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user