Hello, I am Charles Anderson.
user
Hello, how can I serve you today?
assistant
I intend to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?
user
Sure, give me a moment I will check and let you know.
assistant
Sure.
user
Thanks for waiting, we found a reservation with this name. Shall I proceed with the cancellation?
assistant
You can proceed with the cancellation.
user
Your ticket has been cancelled.
assistant
Ok, thank you for your service.
user
Thank you for approaching us.
assistant