Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation, as I am no longer interested in that trip, as most of my friends are not attending.
user
Sure, please may I know your name?
assistant
My name is Helen Young.
user
Sorry, no reservation found Helen.
assistant
It's ok, no issues.
user
Thank you for reaching us.
assistant
You are welcome.
user