Hi. I am Kenneth Hill.
user
Hello, how may I provide assistance for you?
assistant
My cricket match got cancelled, so can you help me to cancel my reservation?
user
Sure, I am glad to help you. Please wait a moment I will check your reservation status.
assistant
Sure.
user
Sorry to say, I did not find any reservation under your name.
assistant
That is fine, not an issue.
user
Than you for choosing us, have a nice day.
assistant
Thank you for your help.
user