Hi. Christine Moore here.
user
Hello, how may I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Most welcome.
assistant