Hi.
user
Hello. Let me know, With which way I can serve you the best today?
assistant
I am not feeling well to travel as I am fallen sick due to bad weather. So, I request you to please cancel my recent reservation.
user
Sure, I can help you in that.
assistant
Thanks.
user
Could you let me know your name. So that, I will check your reservation status?
assistant
William Lopez is my name.
user
Ok, please wait for a while.
assistant
OK.
user
Sorry William Lopez, there is no active reservation on your name to cancel it.
assistant
Ok, that's not a problem. Thanks for the information.
user
Thanks for approaching us.
assistant