Hello.
user
Hello. How may I help you?
assistant
Can you please change my recent reservation details? As my planned trip has been postponed to some other dates.
user
May I know your name please to check your reservation status?
assistant
My name is James Rodriguez.
user
Sorry,James Rodriguez no reservation found in our database.
assistant
Oh! May be I did wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant