Hello.
user
Hello. How may I assist you for the day?
assistant
I want to change my existing reservation due to some technical issues, can you help me with that?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Emily Thompson.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name in our database to change.
assistant
Ok, no issues.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your response.
user
Most welcome.
assistant