Hello.
user
Hello.
assistant
I am Donna Taylor.
user
Yes, Donna.
assistant
I need to change my reservation because my destination has covered with ice. Will you please help me with that?
user
Sure, please give me a moment.
assistant
Sure.
user
Donna, sorry to inform you that there is no reservation found under your name.
assistant
It's ok fine.
user
Can I help you with anything else?
assistant
No, nothing. Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant