Hello.
user
Hello, how can I aid you today?
assistant
I am Betty Edwards. As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation.
user
Sure, we are here to help you to cancel you recent reservation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thanks for informing me.
user
Thank you for choosing us.
assistant