Hello.
user
Hello, how may I help you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Ryan Martin.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say, that there is no reservation found as per your name to cancel it.
assistant
No problem, thank you.
user
You are welcome.
assistant