Hi.
user
Hello, how may I help you?
assistant
I want to reserve flight ticket from EWR to ORD, can you please help me?
user
Sure, help me with the trip dates?
assistant
Sure, my planned travelling dates are May, 23 and 25 respectively.
user
May I know your name please?
assistant
Katherine Davis here.
user
Do you have any preferences?
assistant
Yes, I would prefer to direct flight.
user
Sorry, no flights were running in your desired routes.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant