Hello.
user
Hello, how may I assist you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me with it?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
I am John Clark.
user
John Clark, regret to inform that there is no active reservation found under your name to amend.
assistant
Its ok, thank you.
user
Thank you for connecting with us.
assistant