Hi.
user
Hello, how may I give assistance to you?
assistant
I want to cancel my reservation, please help me with it.
user
May I know your name?
assistant
Reservation was done by the name Cynthia Campbell.
user
Ok, please wait for a minute.
assistant
Ok.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
We will credit your money to your account.
assistant
Ok.
user
Thank you for contacting our agency.
assistant