Hello, I am Benjamin Robinson.
user
Hello. How can I assist you Benjamin?
assistant
Actually, I had reserved a flight to go to my home town in vacation, but, our office does not considering our leaves. So, can you please cancel my ticket booking?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name. Thank you for approaching us.
assistant
Ok, thank you.
user