Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your good name?
assistant
Yes, I am Richard Campbell.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, We found a reservation on your name.
assistant
That's fine, not an problem.
user
Shall I cancel it?
assistant
Yes, you can.
user
Your flight ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant