Hello.
user
Hello, how may I help you now?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I will help you with that. May I know your good name?
assistant
Larry Robinson here.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok no problem, thank you for your services.
user
Thank you for visiting us, we hope see you again.
assistant