Hi, I am Emma King.
user
Hello, how may I help you?
assistant
As I have planned to go for a death valley adventure got postponed I want to cancel my reservation, can you help me out with this?
user
Sure, please wait I will revert you with current status.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thank you for availing us.
assistant