Hello.
user
Hello, how can I assist you today?
assistant
I would like to change my existing reservation due to some issues. Can you help me in that?
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, the previous reservation has been done on the name Robert Thompson.
user
Please hold for a moment, while I search for your reservation.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, I found your reservation in our system data. Please share me your airport codes?
assistant
Sure, my airport codes are MSP to LGA.
user
Please mention your planned journey dates?
assistant
My planned travel dates are Jan 10 and Jan 12.
user
May I know your connection limit?
assistant
Sure, please look for a flight which is having a break in between the journey.
user
Ok, do you have any depart and return flight timing?
assistant
No.
user
Do you have any other requirement?
assistant
No.
user
Please wait for a moment.
assistant
Sure. take your time.
user
Thank you for waiting, I found a connecting 1020 of airline Delta, fare is 200 and class is economy. Shall I proceed with booking?
assistant
The intent which you provided is suitable to my credentials, please proceed in booking.
user
Your flight ticket has been booked.
assistant
Thank you for amending the reservation and for your expeditious service.
user
Thank you for reaching us.
assistant