Hi.
user
Hello, how can I assist you?
assistant
By mistake I have booked a flight for round trip so, can you please change my existing reservation to New York airport?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check your details in our reservation list?
assistant
Mark King is my name.
user
Ok, give me sometime to check and I will revert to you with the current status.
assistant
OK.
user
Thank you for your valuable time, we are sorry to inform you that there is no reservation found on your name to do modifications.
assistant
Ok, that's not a problem. Leave it. Thanks for your quick response.
user
Thank you for consulting us.
assistant