Hello.
user
Hello, how may I assist you?
assistant
I am Helen Perez. I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you. Please wait a moment.
assistant
Thank you. Sure.
user
Sorry, there is no reservation on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you.
assistant