Hello.
user
Hello, how may I aid you?
assistant
Elizabeth Nelson here. I want to cancel my reservation as the wedding which I was going to attend got postponed to next year, can you help me?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok, I will be waiting for you response.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Oh! That's very sad to hear from you. Anyways, thank you for helping me.
user
Thank you for reaching us, have a nice day.
assistant
You are most welcome.
user