Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure we are here to help you. Can I have your name to proceed?
assistant
Sure, I am Edward Anderson.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant