Hello.
user
Hello. How can I help you?
assistant
I want to cancel my previous reservation which I have made a week ago, can you help me?
user
Can you please tell your name to check your reservation status?
assistant
Sure, myself Paul Taylor.
user
I found your reservation, shall I proceed with cancelling your reservation.
assistant
Sure, you can proceed.
user
Your reservation is cancelled successfully.
assistant
Thank you for helping with my cancellation.
user
Thank you and have a nice day.
assistant
Most welcome.
user