Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know your name?
assistant
I am Sarah Wright.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant