Hi.
user
Hello, how may I address you?
assistant
I am Alexander Johnson. Can you please help me to change the details in the past ticket? Because the meeting which is held at Austin is changed to New York city. So, I need to change the airport codes.
user
Sure, let me check the current status and revert you.
assistant
Ok.
user
We could not find any reservation by the name you mentioned above.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant