Hi.
user
Hello, how best can I aid you for the day?
assistant
My cricket match got postponed due to bad weather, can you please help me in cancellation?
user
Sure, I will help you. May I know your name?
assistant
I am Anthony Garcia.
user
Please wait a moment I will check and revert you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant