Hello.
user
Hello, good morning. How can I help you today?
assistant
I am Elizabeth Evans. There was a seminar of my son but due to health issue, I want to change my reservation.
user
Sure. Let me check.
assistant
Ok.
user
Sorry Evans, I have not found any reservation by your name.
assistant
That's ok. Thank you for searching.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user