Hello.
user
Hello, how may I assist you?
assistant
I am Paul Gonzalez. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, we are happy to inform you that, we found a reservation in your name. Can you share me your new journey dates?
assistant
I would like to fly on Feb 26 and return on Feb 28.
user
May I know your airport codes?
assistant
My airport codes are AUS, EWR.
user
Do you need any flag stop in your journey?
assistant
Yes, I need a single connection.
user
May I know your specific timings to travel?
assistant
I would like to return in the evening time.
user
Do you have any other requirements?
assistant
No.
user
Sorry to inform you that, there are no flights available with your requirements.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant