Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation, can you please help me?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Shirley Hill.
user
Please allow me a minute.
assistant
Sure, take your own time.
user
Shirley Hill, I am sorry to inform you that there is no booking done on your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant