Hello.
user
Hello. How may I assist you today?
assistant
I am Jeffrey Thomas, can you please cancel my flight ticket booking?
user
Sure, I am glad to help you.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Sure, I will wait for your response.
user
We regret that, there is no reservation with your name in our records.
assistant
No problem with that one, thank you for your response.
user
Thank you for reaching us, have a great day.
assistant