Hello.
user
Hello, how may I assist you?
assistant
I would like to change my reservation, can you please help me out with that?
user
Sure, may I know your name?
assistant
Myself Larry Edwards.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you.
assistant