Hello.
user
Hello. Which help you require from my side?
assistant
My planned trip is postponed unexpectedly, so I need to change my recent reservation. Can you help me in that?
user
Sure, I will help you in that, may I know your name please to check your reservation status?
assistant
My name in the previous ticket is Gregory Williams.
user
Please wait for a moment.
assistant
Ok.
user
Willams, I did not find any reservation with your name.
assistant
It's ok, no issues.
user
Anything else to help you?
assistant
No, thank you.
user
My pleasure, have a good day.
assistant