Hello.
user
Hello.
assistant
My name is Alexander King.
user
How can I aid you at this moment?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, I will wait for your response.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us, have a good day.
assistant
Welcome.
user