Hi, I am Samuel Green.
user
Hello, what can I do for you today?
assistant
I made a reservation earlier, due to heavy floods at my destination place so I need to change my reservation. Can you help me to change my reservation to new dates?
user
Sure, I will help you. Please hold on a minute.
assistant
Sure.
user
Thanks for be on hold, we could not find any reservation on your specified name.
assistant
No problem, thanks for your support.
user
Thank you choosing us.
assistant