Hello.
user
Hello, what kind of service are you looking from us?
assistant
Due to heavy rainfall at my place, I would like to cancel my reservation. Can you please help me with this?
user
Sure, we will help you in that.
assistant
Thank you.
user
Please provide your name to check the reservation?
assistant
I am Robert Wright.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant