Hello.
user
Hello, how may I serve you at this moment?
assistant
Myself Gregory Moore. Due to some conference meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, I will wait for your kind response.
user
I have found your reservation, shall I cancel it?
assistant
Please proceed.
user
Your ticket has been cancelled successfully.
assistant
Thank you very much for your service.
user
You are welcome, have a nice day.
assistant