Hello. I am James Anderson.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to bad weather condition, can you help me in cancellation?
user
Sure, I can help you. Please wait for a moment.
assistant
Sure.
user
Sorry we couldn't find any reservation with your name.
assistant
No problem, thank you for your quick response.
user
Thank you for reaching us.
assistant