Hi.
user
Hello, How can I help you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, May I know your name?
assistant
Rachel Clark.
user
Please wait a second.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for opting us.
assistant