Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you out.
assistant
Ok.
user
May I know your name please?
assistant
Myself Amanda Perez.
user
Wait a moment please.
assistant
Ok.
user
Amanda Perez, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for searching  my details.
user
Thank you for choosing us.
assistant