Hello, Eric Wright here.
user
Hello. How may I guide you today?
assistant
Please help me out in changing my existing reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your details.
assistant
That's ok, no issues.
user
Thank you for contacting us.
assistant
Thank you.
user