Hello.
user
Hello, how may I assist you?
assistant
I am Deborah Taylor. My cricket match has cancelled due to rain effect, so I am unable to play the match. Can you please help me in flight ticket cancellation?
user
Ok, wait a moment I will revert you back the reservation status.
assistant
Sure, I can wait for your response.
user
There is no reservation found on your name to cancel it.
assistant
Not an issue, anyways thank you for the information.
user
Thanks for contacting us.
assistant