Hello.
user
Hello. How can I help you for today?
assistant
I am Amanda Edwards. Actually, I am planning to cancel my recent reservation, because of exams. Can you help me that.
user
Ok, I can help you with that.
assistant
That's great.
user
Give me a minute.
assistant
Sure, take your time.
user
Sorry to say that there is no reservation found in our database on your name. Thank you for reaching our agency.
assistant
That's very sad to hear. Thank you for your service.
user
I was happy to help you. You are welcome.
assistant