Hi, I am Barbara Wright.
user
Hello. How may I serve you today?
assistant
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, please wait a moment I'll check the reservation list.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant