Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Amy Thompson.
user
Amy Thompson, there is no active reservation found under your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for contacting us.
assistant