Hi,.
user
Hello, how may I assist you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I will help you to cancel your reservation. May I know your good name please?
assistant
I am John Williams.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Thanks for the help.
user
Thank you for reaching us.
assistant