Hello.
user
Hello.
assistant
I am Joshua Williams.
user
How can I assist you today?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Ok, I will assist you with your concern.
assistant
Thank you.
user
Please wait a moment while I check.
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to proceed.
assistant
That'd fine, thank you for service.
user
Thank you for choosing our agency.
assistant