Hello.
user
Hello, how can I provide service to you?
assistant
I need to alter my recent reservation, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you for kind reply.
user
Can you please provide your name?
assistant
Myself Benjamin Hall.
user
Please give me a minute to check the reservation status.
assistant
Sure, I will be waiting.
user
Sorry, there is no reservation found on your name to change.
assistant
That's ok thank you for your information.
user
Thank you for contacting us.
assistant