Hello.
user
Hello, how may I assist you?
assistant
I'm Raymond Wilson. My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name.
user
Glad to meet you Wilson.
assistant
Thank you.
user
Ok, hold on for a while. Let me check.
assistant
Sure, take your time.
user
Sorry Wilson, there are no flights reserved under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us. Have a good day.
assistant
You are welcome.
user