Hello.
user
Hello, how can I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Catherine Robinson here.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant