Hello.
user
Hello. In which way I can help you at this moment?
assistant
Can you please help me to cancel my active reservation?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Myself Jerry Evans.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant