Hello.
user
Hello, how can I assist you?
assistant
Larry Wilson here. I would like to change my reservation due to my friend changed our trip to another location. Can you please help me with that?
user
Sure, please wait for a while.
assistant
Ok, please take your time.
user
Sorry, no reservation found with your name to change the details.
assistant
Oh! May be I am wrong. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant