Hi, I am Andrew Hernandez.
user
Hello, How could I aid you today?
assistant
I am not in a position to travel because of my health issue, can you please cancel my reservation?
user
Sure, wait for few minutes, I will check with your recent reservation.
assistant
Sure.
user
Thank you for waiting. We have searched our data base and found no reservation registered on Andrew Hernandez.
assistant
That's fine, thank you.
user
Thank you for approaching us.
assistant