Hello.
user
Hello.
assistant
I am Michelle Parker.
user
How can I assist you at this moment?
assistant
I would like to change my reservation as I am going to pilgrimage, can you please help me out?
user
Sure, I will help you with this.
assistant
Thank you.
user
Michelle Parker, there is no active reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant