Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Rachel Davis.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your requirements.
assistant
Not an issue, thank you.
user
Thank you very much for contacting our agency.
assistant