Hello.
user
Hello\. How can I assit you?
assistant
I am Brian Anderson, I want to cancel my reservation which I have done with wrong destination point.
user
Ok, please wait I can check and let you know about your reservation status.
assistant
Ok, sure please take your time.
user
Sorry to say, I did not find any reservation on your name to cancel.
assistant
It's ok, anyway thank you for the information.
user
Thank you for opting our agency service, hope you  have satisfied with our service.
assistant