Hi. I am Kenneth Johnson.
user
Hello, how can I help you for the day?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please wait for a moment?
assistant
Sure.
user
Sorry, we found no reservation on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant