Hello.
user
Hello, how may I assist you?
assistant
Myself Emily Hernandez. For some issues I want to cancle my reservation, can you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
I's ok. Thank you for the information.
user
Thank you for approaching us.
assistant