Hello.
user
Hello. How can I help you now?
assistant
I am looking to cancel the existing reservation because the planned trip got cancelled suddenly. Can you please aid me to cancel the ticket?
user
Sure, I am ready to help you with that.
assistant
Thank you for accepting my request.
user
Can I have your good name please to check your reservation status?
assistant
Sure, my name is Angela King.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry Angela King, no reservation has found under your name to cancel.
assistant
It's ok, not a problem with that. I think the ticket is already cancelled by my brother. Anyways thank you for checking.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user