Hi.
user
Hello.
assistant
I am Jason Wright.
user
How can I aid you?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, please allow me a moment to check for your previous reservation status is active or not.
assistant
Ok.
user
Sorry Wright, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant