Hello.
user
Hello.
assistant
I am Brenda Allen.
user
Brenda Allen, how may I help you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that cancellation?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait.
user
Sorry, no reservation is available by your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for contacting us.
assistant