HI. I am Anna Martinez.
user
Hello, how may I oblige you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Could you please help me?
user
Sure, please wait a minute.
assistant
Sure.
user
Sorry Anna, we could not find your reservation our database.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thank you for choosing us.
assistant