Hello.
user
Hello. How may I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My reservation was done under the name Catherine Parker.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure, take your time.
user
Sorry, no reservation found under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are welcome and have a nice day.
assistant