Hi.
user
Hello.
assistant
I am Laura Green.
user
Laura Green, how may I be at your service?
assistant
I just want to change my existing reservation, due to my health issue. Can you help me out?
user
Ok. Give a minute, I will check for your previous reservation.
assistant
Sure, take your time.
user
Thanks for your time.
assistant
Ok.
user
Unfortunately, we found that there was no reservation with your name.
assistant
Not an issue.
user
Thank you for choosing us.
assistant
Thank you for your information.
user