Hello.
user
Hello.
assistant
Karen Hall here.
user
How can I help you assist you today?
assistant
I have planned a trip with my students to enjoy the holidays in water world but some of the students were effected with health issues, so I would like to change my reservation. Can you please help me out with that?
user
Sure, I can assist you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name Karen Hall.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant
Welcome.
user