Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Scott Lewis here. Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant