Hello.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, please mention your name.
assistant
My name is Carolyn Mitchell.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you.
user
Welcome, have a nice day.
assistant