Hello.
user
Hello. How may I help you?
assistant
I want to change my existing reservation, due to some personal problems. Can you help me?
user
Sure, I am happy to help you in changing the ticket details. Could you please tell me your good name?
assistant
Thank you for accepting my request. I am Cynthia Moore.
user
Ok, please hold on for a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name in our database to change.
assistant
Ok, not an problem. Thank you for your information.
user
Most welcome. Thank you for reaching us.
assistant