Hi.
user
Hello, how can I aid you today?
assistant
I just want to change my existing reservation, due to sudden demise of my grand mother.
user
Ok. May I know your name further process?
assistant
Nichole Garcia is my name.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thanks for approaching us.
assistant