Hello. I am Jeffrey Clark.
user
Hello, how may I provide assistance to you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for sometime.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry to inform you that no reservation found on your given name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant