Hi.
user
Hello, how can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, can I have your name please?
assistant
My name is William white.
user
Please wait for a moment.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Have a good day.
assistant