Hello, I am Sharon Nelson.
user
Hello, how may I help you?
assistant
As my plan to meet my childhood friends after long time got postponed, I want to change my reservation. Can you please help me?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
It's ok, thank you for your information.
user
Thank you for choosing us.
assistant