Hi.
user
Hello. How may I serve you at this moment?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your good name please?
assistant
Sure, my name is Kathleen Wright.
user
Ok, please wait foe few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant