Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are here to help you. On whose name, the reservation has been made earlier?
assistant
Reservation is made by Gregory Hernandez.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, we are happy to inform you that we found a reservation in your name. Shall I proceed to cancel it?
assistant
Not an issue. Thank you.
user
Your reservation has been cancelled. Thank you.
assistant