Hi.
user
Hello.
assistant
I am Eric Thomas.
user
How may I help you today?
assistant
I want to cancel my reservation as my get together program got cancelled. Can you help me?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's Ok, thanks for your response.
user
Thank you for contacting  us. Have a great day.
assistant