Hi.
user
Hello, how may I help you?
assistant
My holiday trip got cancelled due to bad weather, can you please help me in cancelling recent reservation?
user
Sure, may I know your name?
assistant
I am David Martin.
user
Thank you, please wait for a moment to check your details.
assistant
Ok.
user
Sorry, no reservation found on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user