Hi, my name is David Wilson.
user
Hello, how may I serve you today?
assistant
Due to the sudden change in climate my Soccer match has been cancelled. So I had a request to you to cancel my existing reservation.
user
Sure. Please wait, I will check the reservation with your name to cancel it.
assistant
Sure.
user
Thank you for waiting. Unfortunately, There is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for availing us, Have a great day ahead.
assistant
I appreciate your service.
user