Hello.
user
Hello. How can I aid you for the day?
assistant
I am Emily Martinez, can you cancel my reservation I did?
user
Sure, I will cancel your reservation.
assistant
Ok, thank you.
user
Please wait for a moment, I will check and revert back to you.
assistant
Ok, I will wait.
user
Sorry Emily Martinez, there is no reservation  found on your name in our data base. to cancel. Thank you for reaching us, have a nice day.
assistant
Ok, not a problem. May be it is been cancelled long back. Thank you for assisting me.
user