Hi.
user
Hello. How may I assist you today?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me?
user
Yes, I am here to help you out. Please provide me your name so I can check for the reservation status.
assistant
Sure, my name is Samantha Jackson.
user
Please hold on for a while I will check.
assistant
Sure, I will wait.
user
Ok, thank you for waiting.
assistant
It's my pleasure.
user
Sorry as per our records there is no reservation been found on your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Ok, thank you for availing our service.
assistant