Hello.
user
Hello.
assistant
Myself Cynthia White.
user
Yes White, what can I do for you?
assistant
Due to sudden death of my grand father, I want to cancel my reservation, can you please help me?
user
Sure, I'm happy to help you. Please, hold on for a while. Let me check.
assistant
Sure.
user
Sorry White, there are no flight tickets booked on your name.
assistant
That really sad to hear.
user
Thank you for choosing us. Have a good day.
assistant
Thank you for the help.
user