Hello.
user
Hello, how may I aid you?
assistant
My final exam dates are postponed, can you please help me for changing the existing reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Scott Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user