Hello.
user
Hello, how may I assist you?
assistant
I am Jack Wilson. I would like to cancel my reservation as I am not feeling well, can you please help me out?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you.
assistant