Hi.
user
Hello, what can I do for you?
assistant
Can you please help me in changing my reservation as my plan to go for shopping got delayed?
user
Sure, please provide your name to check the reservation status.
assistant
Debra Garcia is my name.
user
Please wait a moment.
assistant
Sure.
user
Thanks for your time, we did not find a reservation with your name.
assistant
It's ok, no issue. Thanks for your information.
user
Thank you.
assistant