Hello.
user
Hello. How may I aid you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
My name is Jonathan Garcia.
user
Please be on hold to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Not an issue, thank you for the information.
user
Thank you for approaching us, hope you have a great day.
assistant