Hello.
user
Hello.
assistant
I am Ruth Green from Orlando.
user
How can I assist you Ruth Green?
assistant
My friend has booked an extra ticket for me. So, I would like to postpone this ticket to some other purpose. Can you help me?
user
Sure, I will help you with this. There is no active reservation found under your name in our database.
assistant
Its ok, I guess he lied me. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant