Hi.
user
Hello, how can I assist you?
assistant
Could you please help me to change an existing reservation as my plan to meet my grand parents got postpone due to my health issues?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I made a reservation by this name Ronald Garcia.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user