Hi.
user
Hello. How may I serve you at this moment?
assistant
Can you please help me with booking a flight ticket from MSP to JFK?
user
Sure, do you need a lay by  in between the journey?
assistant
I need a connecting flight.
user
Ok, on which dates would you like me to book a flight ticket?
assistant
My travel dates are Dec 19 and 21.
user
Ok, can I have your good name please?
assistant
My name is Laura Collins.
user
Do you prefer business or economy class?
assistant
I am comfortable with any class.
user
Ok, may I know your airline preferences?
assistant
I prefer to travel in normal cost airlines.
user
We found a Delta Airlines with fare of 200 and a lay by in between the journey matches your schedule.
assistant
You can proceed with booking.
user
You can proceed with booking flight number 1010.
assistant
Thank you.
user
Thank you for reaching us.
assistant