Hi, I am Patricia White.
user
Hello. How can I serve you?
assistant
I made a reservation earlier this week to surprise my mother but due to change in my plan I need to cancel my ticket. Can you help me?
user
Sure,I can help you with this cancellation. Please wait a while.
assistant
Ok.
user
Thanks for your time. We found a reservation by this name.
assistant
Yes, you can cancel the ticket.
user
Your flight ticket has been cancelled.
assistant
Thanks for your help.
user
Thank you.
assistant