Hi,.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some issues. Can you assist me?
user
Sure, may I know your name?
assistant
I am Brenda Garcia.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Thanks for your quick response.
user
Thanks for reaching us.
assistant