Hi.
user
Hello.
assistant
I am Sharon Thompson.
user
How can I assist you?
assistant
I am unable to travel at this moment due to health issues, so can you help me for cancelling my recent reservation?
user
Sure, please wait a moment.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok, no problem.
user
Thank you for approaching us.
assistant
You are welcome.
user