Hello, my name is Jason Hill.
user
Hello, how may I help you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall at my destination. Can you help me with that?
user
Sure, please wait a minute I will check and revert you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a good day.
assistant
Thanks for your help.
user