Hello. I am Emily Baker.
user
Hello, may I know how best I can help you today?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, we are ecstatic to help you. Please wait a while.
assistant
Ok.
user
Thanks for being waiting, We didn't found any reservation by this name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant