Hello.
user
Hello, how can I assist you for the day?
assistant
I am Rachel Carter. I want to cancel my reservation, due to my business meeting got postponed. Please help me in cancellation?
user
Sure, we are gleeful to help you. Can you please wait for a moment, I will check with your name in the reservation list.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Not an issue. Thanks for your service.
user
Thank you for choosing us. Have a nice day.
assistant