Hello, Cynthia Scott here.
user
Hello, How can I help you?
assistant
According to my schedule, I have to attend conference in Washington. But it was shifted to Orlando. So I want you to change my existing reservation.
user
Ok, please wait for a minute.
assistant
OK.
user
Sorry for the inconvenience, there is no reservation found with your name.
assistant
OK, thanks for your service.
user
Have a great day.
assistant