Hello.
user
Hello. How can I assist you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Ok, please can you provide me your name to cancel?
assistant
My name is John Miller.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Sorry, there are no reservations found on your name to proceed as per your concern.
assistant
Anyway, thanks for the information.
user
My pleasure, thank you for choosing our agency.
assistant