Hello.
user
Hello, how can I assist you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Eric Williams.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Eric Williams, I found your reservation, can you please help me with your source and destination airport codes please?
assistant
My departure airport code is LAX and destination airport code is CLT.
user
Can you please provide your planned travel dates?
assistant
I am departing on Apr 27 and return on Apr 29.
user
Do you prefer direct or single connected flight?
assistant
I prefer a connecting flight.
user
Please let me know if you have any other specifications.
assistant
I do not have any other specifications.
user
Please wait for a while.
assistant
Sure, take your time.
user
AA is providing a flight on that route with ticket fare of 200 and 1 connection, shall I proceed for booking?
assistant
Please proceed for booking.
user
I have successfully booked you an economy class ticket in flight-1007, have a safe journey.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant