Hello.
user
Hello.
assistant
Jacob Adams here.
user
How may I aid you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you out.
assistant
Thank you for accepting my request.
user
Jacob Adams, we haven't found any reservation under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant