Hi.
user
Hello.
assistant
I am James Collins.
user
What type of service do you need from our flight ticket booking agency?
assistant
I want to change my recent reservation to new travelling dates, would it be possible to change it?
user
Sure, I will help you in changing the ticket details. Can you please wait a minute?
assistant
Sure, take your time.
user
I am really sorry to inform you that, I have not found any active reservation with your name in our database to change.
assistant
It's ok, thanks for your information.
user
You are welcome. Thank you for reaching us.
assistant