Hello,.
user
Hello, How can I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, May I know your name?
assistant
My name is Angela Miller.
user
Please wait a second.
assistant
Sure.
user
Your ticket has been canceled.
assistant
Thank you.
user
Thank you for reaching us.
assistant