Hello, I am Janet Roberts.
user
Hello, how can I serve you?
assistant
Unfortunately my exams was canceled so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, we are happy to assist you. Please wait a moment.
assistant
Ok.
user
Thanks for your valuable time. There was no reservation found on your name.
assistant
No problem. Thanks for your help.
user
Thank you for opting our service.
assistant