Hello.
user
Hello, Good Morning. How can I be a help for you?
assistant
My name is James Thompson. Please help me in cancelling my recent reservation as my health is not good to travel.
user
Ok James, please hold on for a moment so that I can check the status of your existing reservation. Yes, I found your reservation.
assistant
Ok, please proceed further cancelling process.
user
Ok, I have cancelled your ticket.
assistant
Thank you.
user
Thank you, have a nice day.
assistant