Hello.
user
Hello. How may I assist you for today?
assistant
Joshua Martinez here. I want to cancel my recent reservation, because I want to travel  with my friends by road, can you please help me out with that?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no problem. Anyway thank you for the information.
user
Thank you for contacting us.
assistant