Hi. Mark Edwards here.
user
Hello, how may I assist you today?
assistant
Can you cancel my flight ticket reservation? As I have postponed my business trip to Los Angeles.
user
Sure, I will help you with that.
assistant
Ok.
user
Can you please share your good name?
assistant
I am Mark Edwards.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant