Hello.
user
Hello. What type of help that your are expecting from us?
assistant
I have done my booking last month but I have done it with wrong dates. Can you please help me to change my reservation?
user
Yes, I will definitely help in that one.
assistant
Thank you.
user
Please wait for a while to check it.
assistant
Ok, sure.
user
May I know your name for checking purpose?
assistant
Yes, I am Virginia Williams.
user
Ok, thank you for your information.
assistant
Ok.
user
Sorry, I could not found any previous booking done on your name to change it.
assistant
Ok, fine. Thank you for the information.
user
Thank you for your time in reaching us, have a nice day.
assistant