Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation because of some personal work, can you please help me out?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Paul Wilson.
user
I am sorry to say that there is no reservation found.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user