Hello.
user
Hello.
assistant
I am Ruth Thompson.
user
How may I guide you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant