Hello.
user
Hello, how may I be at your service today?
assistant
Can you please help me in doing some modifications in my recent reservation? As my planned trip has been postponed.
user
Sure, we are here to help you.
assistant
Thanks for that.
user
May I know your name please?
assistant
Sure, Brian Wilson here.
user
Please be on hold.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for opting us.
assistant