Hello,.
user
Hello, how can I help you?
assistant
I am Brian Walker. I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with that?
user
Sure, I will help you in this. Please be on hold for a moment.
assistant
Sure.
user
We have found a reservation in your name and it has been cancelled.
assistant
Ok, thank you for cancelling my ticket.
user
Thank you for reaching us.
assistant