Hello.
user
Hello. How may I help you for today?
assistant
Frank Thomas this side.
user
Frank Thomas, what can I do for you?
assistant
Please help me in making some changes in existing reservation, due to my busy schedule on my previously planned dates.
user
Let me search for your existing reservation.
assistant
Ok.
user
I couldn't find any reservation by your name Frank Thomas.
assistant
It's ok.
user
Thank you for choosing our agency.
assistant
Most welcome.
user
Have a great afternoon.
assistant