Hello.
user
Hello. How may I assist you today?
assistant
Patricia Hill here.
user
Yes Hill.
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Ok.
user
Sorry Hill, I did not find any reservation with your name.
assistant
Thank you for the information.
user