Hello.
user
Hello. How can I assist you?
assistant
I have cancelled my trip to Austin. So, I need your help to cancel my fight ticket right away.
user
Sure, please mention your name to check your reservation details in our database.
assistant
I have booked the ticket on my name, Richard Moore.
user
Thank you for the information, please wait for a while.
assistant
Sure, I will obey your instructions.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Can you please recheck it for me?
user
Sure, please wait for a while.
assistant
Thank you for accepting my request.
user
Sorry, I did not find your reservation in our database.
assistant
Oh! That's ok. Thank you for your time.
user
Thank you for reaching us.
assistant