Hi, I am Rebecca Carter.
user
Hello, how can I help you today?
assistant
As my plan to visit my uncles home got post pone due to my health issues, can you please help me in change an existing reservation?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
We are sorry to notify you that there is no existing reservation found on your name.
assistant
Ok no issue, thank you.
user
Thanks for choosing us, have a nice day.
assistant