Hi.
user
Hello, how can I be of your service?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure. Let me know your good name please.
assistant
My name is Janet Campbell.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for being patient. Unfortunately there is no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for picking us.
assistant