Hello.
user
Hello. In which way I can help you at this moment?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Donald Scott here.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant