Hello.
user
Hello, how may I assist you?
assistant
I have an interview to attend on the dates of my journey. Can you please cancel my reservation?
user
Sure, may I know your name to check the reservation status?
assistant
Please check with the name Carol Jones.
user
There is no reservation found under your name, Jones.
assistant
That's fine, thank you for the information.
user
Thank you for choosing us.
assistant