Hello.
user
Hello, how can I amend you today?
assistant
My name is Raymond Robinson, I have some important work at my office, so I would like to change my reservation to other dates.
user
Sure, please wait for a while.
assistant
Ok, I will wait.
user
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
assistant
That's Ok. Thanks for your support.
user
Thank you for approaching us.
assistant