Hello.
user
Hello.
assistant
William Smith here.
user
How can I help you today?
assistant
I was made a wrong reservation earlier in this week. So can you please help me for cancel my reservation?
user
Sure, I can help you with that.
assistant
Ok.
user
Please wait a moment, I will check your previous reservation status.
assistant
Take your time.
user
There is no previous reservation found on your name.
assistant
Thank you for the information.
user
Thank you for contacting us, have a good day.
assistant