Hello.
user
Hello, how can I help you?
assistant
I made a reservation earlier to attend for a Sports festival, due to some issues it has been postponed. Can you please change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name please to check the details in our database?
assistant
Sure, I am Jessica Scott.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation exist on your name.
assistant
Ok, Thank you for your help.
user
Thank you for choosing us.
assistant