Hi. I am Emma Walker.
user
Hello, how can I aid you for the day?
assistant
Can you help me to cancel my reservation? Because my exam is cancelled.
user
Sure, please wait for a moment.
assistant
Ok, take your time to check.
user
Thank you for your time, there is no active reservation found on your name.
assistant
No issues, thank you for your information.
user
Thank you.
assistant