Hello.
user
Hello.
assistant
I am Katherine King.
user
How can I amend you?
assistant
I need to cancel my recent reservation due to postpone of my verification process.
user
Ok.
assistant
Could you please help me in doing that?
user
Sure, I am ravish to help you. Please, wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant