Hi.
user
Hello.
assistant
I am Ronald Mitchell.
user
How may I assist you? Nice to meet you Ronald.
assistant
I need to change my existing reservation as my exams got postponed some technical issues, Can you please help me with that?
user
Sure, I will help you with the change of flight reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you.
assistant