Hello.
user
Hello, how may I assist you?
assistant
Amy Baker here. I want to cancel my reservation because of bad climatic conditions I may not reach to the airport. Can you help me?
user
Sure Baker, I will help you out.
assistant
Thank you for helping me.
user
Please wait a moment, let me check the reservation details on your name.
assistant
Sure, take your time.
user
Sorry Baker, no reservation found on your name.
assistant
That's ok, thank you for your assistance.
user
Thank you for reaching us.
assistant