Hello.
user
Hello. How may I help you today?
assistant
Can you please help me to change my existing reservation due to bad weather conditions?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Donald Scott here.
user
Ok, wait for a mean while.
assistant
Sure.
user
Sorry to say, that there is no reservation found as per your name to change it.
assistant
Ok, thank you.
user
You are welcome.
assistant