Hi.
user
Hello, how can I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please share me your name?
assistant
Karen Hall here.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant