Hi.
user
Hello, how can I aid you for the day?
assistant
Could you please help me to cancel my recent reservation due to cancel of my trip?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
My name is Jerry Thompson.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure,I will wait for your response.
user
There is no active reservation found with your name in our reservation list to cancel it.
assistant
Not a problem, thank you for the information.
user
Most welcome, thank you for reaching us.
assistant