Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your good name please?
assistant
I am John Jackson.
user
Please give me a moment.
assistant
Sure.
user
There is a reservation found with your given name. Shall I proceed with the cancellation?
assistant
Ok, please cancel my booking.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant