Hello.
user
Hello. How may I aid you for today?
assistant
Myself Mary Nelson, can you help me to change my existing reservation which my cousin had done?
user
Sure, please wait for a moment to check your details.
assistant
Ok, please take your time.
user
Sorry to say, there is no reservation found on your name.
assistant
Ok, thank you for searching your records.
user
Thank you for reaching us, have a nice day.
assistant