Hello.
user
Hello, how can I guide you for today?
assistant
Robert Martin  here. I will be cancelling my reservation which I have booked few weeks ago due to my office work, can you please help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, let me know my previous booking status after checking.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! Than's fine, maybe my assistant have cancelled my reservation already.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for checking for my previous reservation. Welcome.
user