Hello.
user
Hello, how can I be a assistance for you?
assistant
As my trip got preponed I want to cancel my recent reservation.
user
Ok, may I know your good name please?
assistant
My name is William Jones.
user
There is a reservation found on your name. Shall I proceed to cancel?
assistant
Ok, please cancel my ticket.
user
Your plane ticket is cancelled William.
assistant
Thank you for your assistance.
user
Thank you for connecting with us.
assistant