Hello. I am Edward Williams.
user
Hello, how can I help you?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, we are here to help you. Wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thanks for approaching us.
assistant