Hello. I am Rachel Carter.
user
Hello, how can I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am here to help you.
assistant
Sure.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is a reservation found on your name.
assistant
No problem.
user
Shall I cancel it?
assistant
You can cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant