Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my existing reservation, as my health is not good?
user
Sure, I am here to help you to change it. Can I have your name please?
assistant
Thank you for the response, my name is Laura Lopez.
user
Ok, please wait for a while.
assistant
Ok, sure.
user
Sorry to say that, there was no reservation found on your name to change it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant