Hello.
user
Hello, how may I support you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?
user
Sure, may I know your name to cancel?
assistant
Joshua Evans here.
user
Thanks for providing your name, no reservation found with your name to cancel.
assistant
That's not a problem. Thank you.
user
Thanks for contacting us.
assistant