Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, may I know your good name please?
assistant
My name is Robert Davis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Davis, there is no reservation found as per your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us with a query.
assistant