Hi. I am Steven Hill.
user
Hello, how can I assist you for the day?
assistant
Can you help me cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant