Hello, I am Nancy King.
user
Hello. How can I help you?
assistant
I want to change an existing reservation due to some postponed trip. Can you be my helping hand?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for being patient. There is no reservation found by this name.
assistant
Ok. No issue.
user
Thank you for choosing us.
assistant
Thanks for your response.
user