Hi, I am Steven Jones.
user
Hello, how may I address you?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues.
user
Sure, let me check the current status and revert to you.
assistant
Ok.
user
We could not find any reservation active by the name you mentioned above.
assistant
No problem, thanks for the reservation.
user
Thank you for choosing us.
assistant