Hello.
user
Hello, how may I guide you today?
assistant
 I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, I will help you on that.
assistant
Please, check the details with Justin Wright name.
user
Sure Justin, wait a moment. Sorry Justin, there is no previous reservation available in our records.
assistant
That's ok. No issues. Thank you for your information.
user
Ok, thank you for contacting us, have a great day.
assistant