Hello.
user
Hello. How can I aid you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation.
user
Sure, we are happy to help you. Please help me with your good name.
assistant
Sure, I am Melissa Green.
user
Sorry, there is no active reservation on your name in our data. Thank you for contacting us.
assistant
Ok, Thank you for your help.
user
Welcome.
assistant