Hello.
user
Hello.
assistant
I am Jerry Martin.
user
How can I assist you at this moment?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Sure.
user
Jerry Martin, there is no active reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant