Hi.
user
Hello, how can I help you?
assistant
I need to change my existing reservation.
user
Sure, may I know your good name?
assistant
My name is Scott Edwards.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, Sorry to say that, there is no reservation was found with your name.
assistant
Ok, no problem. Thanks for the information.
user
Thanks for connecting with us.
assistant