Hi.
user
Hello. May I know what kind of service you are looking for?
assistant
Can you please help me in changing my reservation?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
Thank you, I am Patricia Nelson.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok, I will wait.
user
Thanks for remaining so positive, We are sorry to say that there is no active reservation found on your name.
assistant
No problem. Thanks for checking.
user
Thanks for approaching us, wish you a great day.
assistant