Hello,.
user
Hello, how may I address you?
assistant
I am Richard Nelson. I just want to cancel my recent reservation due to heavy rainfall my golf event has been cancelled. Would you please help me with cancellation?
user
Sure, let me check the current status and get back to you.
assistant
Ok.
user
There is no reservation found on the name mentioned above.
assistant
Ok, no worries at all.
user
Thank you for choosing us.
assistant
Thank you.
user