Hello.
user
Hello. How can I help you today?
assistant
My name is Janet Wilson and I want to change my reservation.
user
Sure Wilson. Please wait a minute, let me check the existing reservation under your name.
assistant
OK.
user
Thank you for waiting. Sorry to inform you that there is no reservation found under your name.
assistant
Thanks for your help.
user
Your welcome. Have a good day.
assistant