Hello. Shirley Davis here.
user
Hello, how may I guide you?
assistant
Can you please help me in changing my reservation?
user
Please hold on for a moment while I check for any active reservations with your name.
assistant
Sure, please take your time.
user
I am sorry, there are no reservations with your name.
assistant
No issues, thank you for the information.
user
Thank you, have a good day.
assistant