Hi.
user
Hello, how can I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, we are here to help you. May I know your name?
assistant
Yes, my name is John Smith.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for your precious time. There is no reservations found on your name.
assistant
That's ok, thank you for the response.
user
Thanks for approaching us.
assistant