Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, we are perky to help you. May I know your name good name to proceed further?
assistant
Nicole Hernandez here.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found on your name in our database to cancel it.
assistant
It's ok, thank you.
user
Thank you for availing us.
assistant