Hello.
user
Hello. How may I assist you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will help you. Please help me with the name on which the booking is done.
assistant
My name is Ronald Robinson.
user
Thank you. Please allow me a minute.
assistant
Ok.
user
Ronald Robinson, I am really sorry to inform you that there is no flight ticket booked on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us. Have a great time.
assistant