Hello.
user
Hello.
assistant
I am Patrick Nelson.
user
How may I guide you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant