Hi.
user
Hello. How can I help you?
assistant
Could you please help me to cancel my recent reservation due to cancel of my trip?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Anna Williams.
user
Ok, Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Not a problem, thank you for the information.
user
Thank you.
assistant