Hello.
user
Hello. How may I aid you today?
assistant
I want to meet my grandfather on his birthday, can you please help me to book my flight ticket from CLT to EWR?
user
Sure, I  will help you with that. Can you please share your journey dates?
assistant
Sure, I want to depart on 02/08 and also book the return ticket on 02/10.
user
May I know your name please?
assistant
My name is Dorothy Johnson.
user
I am sorry to say that there is no flight found.
assistant
Not an issue, anyway thank you for checking.
user
Thank you for contacting us.
assistant