Hi.
user
Hello, how may I assist you?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you. May I know your good name?
assistant
Sure, my name is Ashley Adams.
user
please wait.
assistant
Sure.
user
I regret to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant