Hello.
user
Hello. How can I aid you?
assistant
Have a concern related to flight ticket modification which I had done last month. Can you help?
user
Sure, please provide me the name to check for the status.
assistant
My name is Sandra Adams.
user
Please be on hold, let me check for the reservation status.
assistant
Ok, I will wait for your reasponse.
user
Thank you for waiting. Here, there is no active reservation have been found to amend it.
assistant
Ok, that is not a problem. I will check my mails to know more.
user
Thank you for reaching us.
assistant
Thank you for assisting me.
user