Hello.
user
Hello, how may I be your helping hand today?
assistant
My name is Carol Taylor and want to cancel my recent reservation, can you please help?
user
Sure, we are here to help you for cancellation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name to cancel it.
assistant
No problem, thank you.
user
Thank you for consulting us.
assistant