Hi.
user
Hello.
assistant
I am Raymond King.
user
How may I help you at this moment?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, there is no any active reservation found on your name.
assistant
No issue, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant