Hello, I am Brenda Smith.
user
Hello,. How may I help you?
assistant
Due to heavy snow storms, I want to cancel my reservation. Can you help me out with it.
user
Sure, please wait for a minute I will revert you.
assistant
Sure.
user
Sorry, there is no reservation found with your name.
assistant
No issues. Thank you, for the information.
user
Thank you for reaching us.
assistant