Hello, I am Debra Davis.
user
Hello, how can I help you?
assistant
Due to heavy snow storms, I want to cancel my reservation. Can you help me with it.
user
Sure, please wait a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
No issues. Thank you, for the information.
user
Thank you for reaching us.
assistant