Hello.
user
Hello, how may I assist you today?
assistant
I am Ashley Lopez. I want to change my existing reservation, due to hurricanes my tennis match has been postponed. Could you please help me with reservation?
user
Sure, please wait for a moment, I will check the reservation on your name and revert to you.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching our agency.
assistant
Thank you for your response.
user