Hello.
user
Hello. How may I assist you today?
assistant
I am Virginia Perez.
user
Nice meeting you Perez.
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your reservation.
assistant
Ok, I will wait for your response.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
That's not a problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant