Hi.
user
Hello, how can I help you today?
assistant
I need to change my reservation as my exams got rescheduled to another dates. Can you please help me in changing?
user
Sure, may I know your good name?
assistant
I am Ronald Edwards.
user
Please wait for a moment. I will check and get back to you.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant