Hi.
user
Hello, how may I assist you?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, let me know your name?
assistant
Myself Virginia Campbell.
user
Please wait for a moment to check your reservation details.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
No problem, thanks for checking.
user
You are welcome.
assistant