Hello,. I am Timothy Taylor.
user
Hello, how may I help you?
assistant
I need to cancel my reservation, due to an emergency. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant