Hello.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Laura Davis.
user
We didn't find any reservation on your name to cancel.
assistant
Ok, thanks for your information.
user
Thank you.
assistant