Hello, I am Paul Williams.
user
Hello Paul, how may I be of your help?
assistant
My plan to visit a family friend was postponed as if now I want to change my existing reservation, Could you please help me in doing this?
user
Sure, just wait a moment and let me check your previous reservation.
assistant
OK.
user
I am sorry to inform you that no existing flight reservation have been found against your name. Sorry for the inconvenience.
assistant
OK, not an issue. Thanks for your response.
user
Thanks for connecting us. Have a nice day ahead.
assistant