Hello.
user
Hello.
assistant
Scott Smith here.
user
How may I assist you Scott?
assistant
By mistakenly I was made a wrong reservation.So I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Ok.
user
Thank you for being on hold. We regret that, there is no reservation found with your name in our records.
assistant
Thank you for the information.
user
Thank you for approaching us, have a great day.
assistant