Hello. My name is Catherine Robinson.
user
Hello, how may I assist you today?
assistant
As I am planning to attend my convocation has been postponed, I want to change my existing reservation. Can You help me out with change reservation?
user
Sure, could you please hold a moment.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name in our database.
assistant
Ok, No problem. Thank you.
user
Thanks for connecting with us, have a nice day.
assistant