Hi.
user
Hello, how can I aid you?
assistant
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, may I know your name?
assistant
I am Jacob Adams.
user
Give me a minute. Sorry, there is no reservation found under your name.
assistant
That's alright, thanks for your response.
user
Thank you for reaching us.
assistant