Hi. Margaret Young here.
user
Hello. How can I assist you at this moment?
assistant
Can you change my flight ticket reservation?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Ok.
user
Margaret Young, there is no active reservation found under your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for contacting us.
assistant