Hello, I am Mary Anderson.
user
Hello Mary, How can I serve you the best at this moment?
assistant
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait, I will be back with details.
assistant
Sure.
user
Thanks for waiting. We regret to inform you that, there is no active reservation found on your name to change it.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for the approach.
assistant