Hi.
user
Hello, how may I aid you today?
assistant
I have to cancel my recent reservation due to an health issues, can you please help me?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Catherine Green here.
user
Sorry Catherine Green, there is no active reservation on your name in our database.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for reaching us.
assistant