Hello.
user
Hello, how can I assist you?
assistant
For some issues I want to cancel my reservation, can you please help me with it?
user
Sure, can I know your name please?
assistant
Sure, myself Jeffery Allen.
user
Ok, wait a moment please. Sorry Allen, there is no reservation found on your name.
assistant
It's ok. Thank you for the information.
user
Thank you for approaching us.
assistant