Hello.
user
Hello. How can I help you?
assistant
I am Patrick Miller, want to alter my recent reservation due to some emergency. Please help me out with that.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please be on hold, I will check and revert back to you.
assistant
Sure.
user
Sorry to tell you, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
You are welcome, thank you for reaching us.
assistant