Hello.
user
Hello, how can I guide you?
assistant
I am Janet Rodriguez. I would like to change my reservation as I am moving to hometown, can you please help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no active reservation found on your name in our database to change.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant