Hello.
user
Hello, how can I help you for the day?
assistant
I am Richard Garcia. Can you help to change my reservation?
user
Sure, I am here to help you with that. Please hold for a moment.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant