Hello.
user
Hello. How can I serve you?
assistant
I am Joshua Hernandez. I want to cancel my recent reservation due to heavy rainfall, can you help me in cancel reservation?
user
Sure, I can help you. Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant