Hello.
user
Hello.
assistant
My name is Donna Anderson.
user
How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Please help me.
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
No reservation found on your name Donna Anderson.
assistant
It's ok. Thank you for your time.
user
Thank you for contacting us.
assistant