Hello, my name is Cynthia Roberts.
user
Hello, how may I help you?
assistant
I would like to shift my planned dates, please help me in changing my existing reservation.
user
Sure, I will help you. Please wait a moment.
assistant
Sure, take your time.
user
Cynthia, no reservation has been found on your name.
assistant
That's ok. Anyways, thank you for your time.
user
Thank you for choosing us.
assistant