Hello.
user
Hello, how may I assist you?
assistant
I am Roberts Thomas. I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am glad to assist you with that one. Please give me a moment to check it.
assistant
Sure, take your time.
user
I have checked based on your request but it is showing that there is no reservation found for the user name in our data base.
assistant
That's ok, thank you for your information.
user
You are most welcome and thank you for reaching us.
assistant