Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you out. May I know your name please?
assistant
I am Karen Smith.
user
Wait a moment please.
assistant
Sure.
user
Ronald King, we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant