Hello.
user
Hello, how may I serve you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
user
Sure, I will render you. Please provide the name on which ticket has been booked.
assistant
The ticket has been booked on the name of Rachel Martinez.
user
Sorry, there is no active reservation found in our database on your given name.
assistant
That's ok, thank you for checking.
user
You are welcome, have a nice day.
assistant