Hi,.
user
Hello. How may I render you today?
assistant
I want to cancel my recent reservation due to postpone of my exams.
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
Sure, Justin Turner here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you we did not find any reservation by your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for your help.
user