Hello.
user
Hello, how best can I assist you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, we can help you with that.
assistant
Thank you.
user
Please share your good name?
assistant
Myself Samantha Taylor.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
It's ok, thank you.
user
Thank you for opting us.
assistant