Hi.
user
Hello.
assistant
Cynthia Hernandez here.
user
How may I assist you today?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure, I can help you with that. Please let me check your reservation status in our database.
assistant
Ok, take your time.
user
Cynthia, there is no reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for reaching us, have a great day.
assistant