Hello.
user
Hello.
assistant
I am Joshua Nelson.
user
How may I aid you?
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Sure, I will help you. Please wait a moment.
assistant
Thank you. Sure.
user
Nelson, no reservation has been found on your name in our database.
assistant
That's fine, thank you for your service.
user
Thank you for approaching us.
assistant