Hi. I am Steven Thompson.
user
Hello, what sort of help are you seeking from me?
assistant
Would it be possible to change my reservation to new travel dates?
user
Yes, that is what I am here. Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thanks for checking my reservation status.
user
Thanks for reaching us, wish you a great day.
assistant