Hello.
user
Hello.
assistant
I am Carolyn Garcia.
user
How can I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Garcia, no active reservation found under your name.
assistant
Ok, not an issue. Thank you for providing information.
user
My pleasure.
assistant