Hello.
user
Hello. How may I assist you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I will help you with changing your reservation.
assistant
Thank you.
user
Can I have your name please for checking your reservation status?
assistant
Sure, myself Michelle Evans.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure, take you time.
user
Sorry Michelle Evans, no reservation has found under your name to change.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for choosing us, have a great day.
assistant