Hello.
user
Hello.
assistant
Helen Garcia here.
user
How may I aid you today?
assistant
I was planning to visit my grandparents in the next month. But now, I have to attend a meeting in Houston. Can you help me with changing my booking?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok, I will be waiting.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! That's very disappointing to know. Anyways, thank you or checking.
user
Thank you for reaching us, have a great day.
assistant
Most welcome.
user