Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Mary Martinez, can you find a direct flight for me?
user
Sure, can you please share your journey dates that you prefer to travel?
assistant
Ok, my trip dates are from 08/10 and 08/12.
user
I need your selected airport codes, that you wish to board from?
assistant
Fine, my airport codes are from ORD to EWR.
user
Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
It's ok, thanks for your information.
user
Your welcome.
assistant