Hello,.
user
Hello, may I know your good name please?
assistant
I am Jack Perez, I want to change my existing reservation due meeting got delayed. Can you aid me with this?
user
Sure, we can aid you with that. Please wait, I will update you.
assistant
Ok.
user
Sorry, we did not find any reservation on your name.
assistant
Thank you.
user
Thanks for reaching us, have a nice day.
assistant