Hi. I am Gregory Jackson.
user
Hello, how may I render you today?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry we could not find any reservation with your name to change your reservation.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant