Hello.
user
Hello.
assistant
Myself Mary Miller.
user
How can I assist you at this moment?
assistant
I want to change my reservation as my trip got postponed, can you please do that for me?
user
Sure, I will help you with this.
assistant
Thank you.
user
Mary Miller, there is no active reservation found under your name in our database.
assistant
Not an issue, thank you for providing me the information.
user
Thank you for contacting us.
assistant