Hi.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, will you mention your name for checking the reservation status?
assistant
Sure, my name is Catherine Robinson.
user
Please give me a moment.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thanks for reaching us, have a great day.
assistant