Hi.
user
Hello, how may I assist you today?
assistant
I would like to change an existing reservation as my plan to meet my girlfriend due to my health issues. Can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Edward Martin.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant