Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for abroad, can you please help me out?
user
Sure, let me know your name to proceed further?
assistant
Check the reservation on the name Nancy Edwards.
user
Sure, please wait.
assistant
Ok.
user
Sorry, no reservation found with your name in our portal.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant