Hello.
user
Hello. How can I assist you?
assistant
As I my tour to Washington has changed to other day, so I would like to cancel my recent reservation.
user
Ok. May I know your name for cancelling your ticket?
assistant
My name is Jessica Miller.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
I have cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant