Hello.
user
Hello, how can I assist you for the day?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
May, I know your good name?
assistant
I am Shirley Evans.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant