Hi.
user
Hello.
assistant
I am Joshua Collins.
user
How may I guide you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant