Hello.
user
Hi. How can I assist you?
assistant
I am meeting my cousin's after a long time, so I never want to miss this chance. So, I want to change my previous reservation which I have done on the same dates.
user
Ok, I can help you with that. Can I know your name?
assistant
My name is Debra Wright.
user
Ok, give me a second. I will get back to you.
assistant
Sure, take your time.
user
Sorry to say that there is no reservation found on your name.
assistant
It's ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your help.
user
You are welcome.
assistant