Hello.
user
Hello, how can I help you?
assistant
I have to change my reservation, can you please help me?
user
May I know your name please?
assistant
Jeffrey Green here.
user
Give me a moment.
assistant
Sure.
user
Jeffrey Green. I regret to inform that there is no reservation by your name.
assistant
Not an issue. Thanks for checking.
user
Thank you for reaching us.
assistant