Hello.
user
Hello. How can I help you at this moment?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure. I will help you with that. May I know your name for further process?
assistant
Sure, This is Stephanie Carter.
user
Ok, please hold on a moment, I will check your reservation status.
assistant
Sure, I will wait for your response.
user
I have found your reservation and cancelled successfully.
assistant
Thank you for helping me with your service.
user
Thank you for reaching us.
assistant