Hello.
user
Hello. How can I help you now?
assistant
I am Andrew Robinson. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry Andrew, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us, have a nice day.
assistant