Hi, I am Thomas Green.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, We are gleeful to help you. Please hold on, I will check the available reservation by your name to cancel it.
assistant
OK.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for availing us, Have a joyful day ahead.
assistant
Thanks for your help.
user