Hi.
user
Hello. How may I help you today?
assistant
Myself Laura Thomas. I would like to stay some more days in my hometown, so I just want to cancel recent reservation.
user
Just give me a moment to check with your previous reservation before cancellation.
assistant
Sure.
user
I couldn't find any reservation by your name Laura, sorry for the inconvenience.
assistant
Oh! it's ok, no problem.
user
Do you need any other help from our agency, let me know?
assistant
No, thank you for helping me.
user
Thank you for contacting our agency. Have a nice day.
assistant
Thank you.
user