Hello.
user
Hello, how may I aid you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Nicholas Davis.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
Not an issue, thank you for your information.
user
Thank you for approaching us.
assistant