Hello.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
user
Sure, can I know your good name?
assistant
Benjamin Anderson here.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant