Hi. Janet Wilson here.
user
Hello, how can I assist you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Janet Wilson.
user
Please wait for a while.
assistant
Sure.
user
Janet Wilson, there is no active reservation found under your name to do cancellation.
assistant
Not a problem. Thank you.
user
Thank you for choosing us.
assistant