Hello, I am Steven Hall.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please hold on a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant