Hi.
user
Hello. How can I aid you?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me in that.
user
Sure, We are here to assist you. May I know your name?
assistant
Thank you.
user
Give me a minute.
assistant
My name is Nicholas Collins. Ok.
user
 Thanks for being waiting, We didn't found any reservation by this name.
assistant
Thanks for your information.
user
Thank you for opting us.
assistant