Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Karen Jackson.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for reaching us.
assistant