Hello.
user
Hello. How may I assist you?
assistant
Due to an emergency, I want to change my reservation.
user
Ok.
assistant
Can you help me?
user
Sure, I will help you. Please, provide your name.
assistant
I am Carolyn Campbell.
user
Give me a minute to check the reservation on your name.
assistant
Ok.
user
Thanks for your time. I am sorry to inform you that, there is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for approaching us.
assistant