Hello.
user
Hello. How can I assist you today?
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, I will help you with that. Please provide your name for checking the reservation status.
assistant
Jennifer Hall here.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Welcome, have a great day.
assistant