Hello.
user
Hello, how can I assist you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
Paul Young here.
user
Ok, please wait for a while.
assistant
Sure.
user
Paul Young, there is no active reservation found under your name to do modifications in that.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant