Hi.
user
Hello. How can I serve you?
assistant
I would like to cancel my ticket due to my illness. Will you help me to cancel my reservation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
Please check the reservation list with my name Pamela Green.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting.
assistant
Ok.
user
We didnt found any reservation by this name.
assistant
Thanks for the quick response.
user
Thank you for contacting us.
assistant