Hello.
user
Hello. How may I assist you?
assistant
I am Timothy Lewis. I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you out. May I know your travelling dates please? Wait a moment please, let me check with that.
assistant
Sure.
user
Timothy Lewis, we haven' found any reservation under your name.
assistant
It's ok, thank you.
user
Thank you for choosing us.
assistant