Hi.
user
Hello.
assistant
I am Betty Carter.
user
What help I can do for you, at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I will help you in that. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
Thanks for your time. Sorry Betty Carter, there is no active reservation on your name to cancel it.
assistant
Not an issue, thank you.
user
Thanks for approaching us.
assistant