Hello.
user
Hello. How may I serve you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Daniel Evans.
user
Ok, please wait for a mean while.
assistant
Sure, take your time.
user
Sorry Evan, there is no active reservation found on your name to cancel it.
assistant
It's ok, thank you for your help.
user
You are welcome.
assistant