Hello.
user
Hello, may I know your good name please?
assistant
My name is Mark Jones.
user
OK, Jones what can I do for you?
assistant
There is a business meet in my office, so I want to cancel my recent flight ticket booking, could you help me in that ?
user
Sure, please wait a while, I will verify for the existing reservation.
assistant
OK.
user
Sorry Jones, I didn't find any reservation with your name in the system data.
assistant
OK, thank you for providing the information.
user
Thank you for consulting us and I hope you visit us again in the future.
assistant
Sure.
user