Hello.
user
Hello.
assistant
Can you please help me to cancel my reservation?
user
Sure, I'm here to help you always. Please provide me your name.
assistant
Thank you, please check the reservation on Alexander Edwards.
user
Ok, please wait for a while.
assistant
Sure.
user
Alexander Edwards, there is no active reservation found under your name to do cancellation.
assistant
Ok, thanks for providing information.
user
Thank you for choosing us.
assistant