Hello.
user
Hello. How can I help you now?
assistant
Due to sudden demise of my grand mother, I want to cancel my recent reservation.
user
Ok.
assistant
Will you aid me in that?
user
Sure, I will help you. May I know your name?
assistant
Thanks. I am Margaret Taylor.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant