Hello.
user
Hello, welcome to Fly agency. How may I help you?
assistant
Owing to an urgency, I would like to cancel my recent reservation to Dallas.
user
May I know your name to cancel your reservation?
assistant
Previously, I have booked my reservation with the name of Gary Walker.
user
Let me check our database.
assistant
Sure, take your own time and check it for me please.
user
Sorry Gary, no reservation found by your name.
assistant
It's ok, may be there is a mistake while booking my reservation.
user
Thank you for approaching Fly agency.
assistant
Thank you for your information.
user