Hello.
user
Hello, how can I best serve you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure. May I know your name for further proceeding?
assistant
Nancy Thompson.
user
Wait a moment.
assistant
Ok.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Not an issue, thank you for the service.
user
Thanks for reaching us.
assistant