Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with this?
user
Sure, I am here to help you. May I know your good name please?
assistant
Sure, I am Richard Phillips.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
Ok, Thank you for your service.
user
Thanks for reaching us, have a nice day.
assistant