Hello.
user
Hello, how may I help you?
assistant
I am Brian Martinez. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, please wait while I check your current reservation.
assistant
Ok, take your time.
user
Sorry Brian Martinez, we don't see any reservation on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you.
assistant