Hi.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to bad weather at my place. Can you help me with it?
user
Sure, we are here to help you. May I know your name for checking reservations on your name?
assistant
My name is Timothy Scott.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name. Thanks for choosing us.
assistant
It's ok, thank you for the information.
user