Hi.
user
Hello.
assistant
I am Susan Clark.
user
How may I assist you today?
assistant
Can you help me to change my reservation to next week?
user
Sure, we are here to help you from our agency.
assistant
Good to hear that from you.
user
Please wait for a while, let me check your reservation status.
assistant
Sure, please check.
user
Sorry to say you that, there is no reservation found on your name in our records.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thank you for your time.
user