Hello.
user
Hello.
assistant
I am Pamela Hall.
user
How may I help you today?
assistant
I want to cancel my recent reservation due to my busy work, help me in cancelled my reservation.
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry, no reservation found in your given name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant