Hello.
user
Hello, how may I aid you?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me with cancellation?
user
Sure, I am here to help you.
assistant
Sure, my name is Deborah Baker.
user
Thank you for providing your name. Please wait for a moment.
assistant
Sure.
user
Thank you for being patient, There was no active reservation found on your name.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant