Hello.
user
Hello.
assistant
My name is Edwards Parker.
user
How can I assist you?
assistant
My holiday trip has been postponed, so I would like to change my existing reservation. Could you please help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
I am sorry there is no reservation with your details.
assistant
That's ok. Thank you for the information.
user
Thank you for approaching us.
assistant
You are welcome.
user