Hello.
user
Hello, how may I amend you?
assistant
I am Ashley Roberts, I made a reservation earlier, due to sudden change in my schedule I want to cancel my reservation, help me in cancelling my reservation.
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you. Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Its ok, Thank you for your assistance.
user
Thank you for availing us.
assistant