Hello.
user
Hello. How can I aid you?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Sure, may I know your name to check for the reservation status?
assistant
Sure, my name is Dorothy Davis.
user
Sorry Davis, there is no active reservation found under your name in our database to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant