Hello. I am Barbara Moore.
user
Hello, how can I support you today?
assistant
I want to cancel my recent reservation due to postpone of football tournament due to heavy tornado. Can you help me?
user
Sure, please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No worries at all.
user
Thank you for reaching us.
assistant
Thank for your information.
user