Hi.
user
Hello, how best can I guide you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, can I know your good name?
assistant
Catherine Scott.
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Thank you for your information.
user
Thank you for opting us.
assistant