Hi. I am Shirley Nelson.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you. Please give me a minute.
assistant
Ok, sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, fine thank you for checking.
user
Thank you for availing us.
assistant