Hi.
user
Hello, how can I provide assistance to you?
assistant
As I have planned to go for a death valley adventure  which got cancelled, I want to cancel my recent reservation. Can you help me with cancellation?
user
Sure, we are here to help you. For checking the reservation, may I know on which name the ticket has been reserved?
assistant
Sure, the reservation was done with the name Patrick Hall.
user
Ok, please wait a moment I will check the status  and get back to you.
assistant
Ok, take your own time.
user
Thanks for the time, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Yes, please proceed with cancellation.
user
Sure, your ticket has been cancelled.
assistant
Thank you for the quick response.
user
Thanks for approaching us, have a good day.
assistant