Hello.
user
Hello, how may I support you now?
assistant
I am Anthony Green. I want to cancel my reservation, due to my health issues. So please help me in the cancellation.
user
Sure, I will help you to cancel your reservation. Please wait for a moment, while I search for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant