Hi. I am Debra Roberts.
user
Hello, may I know how best I can help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please wait for sometime.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Ok, proceed.
user
Your ticket has been cancelled.
assistant
Thanks for your information.
user
Most welcome.
assistant