Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to cancel of my event. Can you please help me?
user
I am here to help you with that. To check with the reservation status, can you please help me with your name?
assistant
I am Samuel Moore.
user
Thank you for sharing your name, Samuel Moore. Please allow me 2-3 minutes while I check with the reservation status.
assistant
Sure.
user
Samuel Moore, regret to inform that there is no active reservation found under your name to cancel.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant