Hello.
user
Hello, How can I help you today?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me out?
user
Sure, please provide your name to check with the reservation.
assistant
Myself Laura Collins.
user
Please, wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks your time, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for quick response.
user
Thank you for reaching us.
assistant