Hi.
user
Hello, how may I abet you today?
assistant
I made a reservation earlier this week to attend an exam but it got post pone so I need to reschedule my journey dates. Can you please check the reservation by this name Richard Lee?
user
Sure, I will help you with changing your reservation. Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant