Hi.
user
Hello, how can I help you?
assistant
My visit to my grandfather's house with my parents was postponed, So for this I want to cancel my recent reservation.
user
Sure, can you please help me with your name?
assistant
Will you help me in this with the name of Pamela Lewis?
user
Please wait a while I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
No problem. Thank you for your helping hand.
user
Thank you for reaching us.
assistant