Hi.
user
Hello,.
assistant
I am Robert Hall.
user
How can I amend you?
assistant
I need to cancel my reservation as my exams got cancelled, can you please help me in cancelling?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Ok.
user
Thanks for waiting, there is a reservation found on your name. Shall I proceed for cancellation?
assistant
You can proceed with cancellation.
user
Cancellation of your ticket has been done.
assistant
Thank you.
user
Thank you for reaching us.
assistant