Hello.
user
Hello. How can I assist you today?
assistant
Due to an emergency I have to cancel my reservation. Can you help me.
user
Sure, I will help you with that. Please provide your name for checking the reservation.
assistant
My name is Stephanie Baker.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Thank you very much for your information.
user
Welcome, have a great day.
assistant