Hi.
user
Hello.
assistant
I am Ruth Hernandez.
user
Ruth, how may I help you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I will help you. Let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
You are most welcome, thank you for approaching us.
assistant