Hi,.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation due to sudden change with my destination point. Can you help me out in changing my reservation?
user
Sure, may I know your good name?
assistant
I am Sharon Lopez.
user
Please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, sorry to say that, no reservation was found with your name.
assistant
Ok, not a problem. Thank you for quick response.
user
Thanks for connecting with us.
assistant