Hello.
user
Hello, how may I guide you?
assistant
I am Samantha Harris. I would like to book a flight ticket from CLT to OAK. Could you please help me out?
user
Sure, can I know your preferable dates?
assistant
I am planning to start on 03/05 and return back on 03/07.
user
I found a flight 1016 of Southwest airlines matches with your preferences, can I proceed?
assistant
Your ticket is confirmed. Yes, please proceed.
user
Your ticket is booked. Thank you, have a good day.
assistant
Thank you for the help.
user