Hello,.
user
Hello, how may I assist you?
assistant
I had planned to visit a Funfair exhibition, but due to heavy sandstorms, I would like to change my existing reservation. Please help me with that.
user
Ok, let me check the status and revert you.
assistant
Sure.
user
May I know your name to proceed?
assistant
Kenneth Mitchell.
user
Thank you, we did not find any reservations on your name.
assistant
Ok, no issue.
user
Thank you for choosing us.
assistant
Thank you for being my helping hand.
user