Hello.
user
Hi. How can I help you?
assistant
Suddenly, I meet with an accident.So, I want to cancel my reservation. Can you help me? Myself Alexander Green.
user
Sure, just a second please.
assistant
Ok.
user
I am Sorry Mr. Alexander Green, no reservation found on your name.
assistant
That's ok. Thank you for your information.
user
Thank you for reaching us.
assistant