Hi.
user
Hello. How may I assist you?
assistant
My name is Frank Gonzalez.
user
OK, frank how may I help you?
assistant
I want to cancel my recent reservation.
user
Sure, May I know your name please? OK, wait for a minute.
assistant
Sure.
user
Sorry, Frank no reservation found for this search.
assistant
That's OK.
user
Thank you.
assistant
Your welcome.
user