Hello.
user
Hello, how may I oblige you today?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your good name?
assistant
My name is Anthony Smith.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
Not a big problem. Thank you for the information.
user
Thank you for choosing us.
assistant