Hello.
user
Hello, how may I aid you?
assistant
I am Kimberly Johnson. I want to cancel my reservation, due to my health issues. So please help me in the cancellation.
user
Sure, please wait a minute.
assistant
Ok.
user
We found your reservation, can I cancel it?
assistant
Yes, you can proceed to cancel.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant