Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, can I have your name please?
assistant
Myself Donna Thomas.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Thanks for your information.
user
Thank you for opting us.
assistant