Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name?
assistant
Scott Hall.
user
Please wait for a minute.
assistant
Ok, take your time.
user
We found a reservation on your name, shall I proceed to cancel?
assistant
Yes, proceed.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant