Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in changing my existing reservation, as my health is not good?
user
Sure, I am here to help you out. Can you please share your name to check your previous reservation status?
assistant
Thank you for the response, my name is James Miller.
user
Ok, please give me a moment.
assistant
Ok, sure. I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant