Hi.
user
Hello, do you need any help from us?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Could I have your name please?
assistant
Sure, my name is Jason Thomas.
user
Sorry, there is no reservation with your name to cancel.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are welcome.
assistant