Hello.
user
Hello.
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, please let me know your name to check your previous reservation.
assistant
I am Sandra Miller.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you for the information.
user
Welcome, have a nice day.
assistant