Hello.
user
Hello. How can I help you today?
assistant
My name is Stephanie Carter. My business meeting has been cancelled, so I would like to cancel my recent  reservation. Could you please help me with that?
user
Sure, I can help you with that.
assistant
Ok.
user
Please allow me a moment to check the details for you. Stephanie, there is no reservation found under your name.
assistant
That's ok. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant