Hello.
user
Hello, how can I serve you?
assistant
I am Cynthia Scott. I want to change an existing reservation, due to bad weather conditions. Could you help me in changing the reservation?
user
Please wait for a while.
assistant
Sure.
user
Sorry Cynthia, there is no reservation found on your providing name.
assistant
Not an issue.
user
Thank you for availing us.
assistant
Thanks for your service.
user