Hello. I am Cynthia Baker.
user
Hello, how can I assist you today?
assistant
Please help me to change my reservation as my trip was postponed.
user
Sure, I can help you in that.
assistant
Thank you.
user
Just wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thanks for consulting us, we hope to assist you again.
assistant