Hi.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Please check the reservation on the name Nicole Lopez.
user
Sure, I am here to help you. Please stand by I will get back to you.
assistant
Ok.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user