Hello.
user
Hello, how can I aid you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, can you please let me know your name to check with the reservation status?
assistant
My name is Catherine Davis.
user
Sorry, there is no active reservation found under your name to amend.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us!.
assistant