Hello.
user
Hello. How can I aid you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please tell me your name?
assistant
My name is Charles Miller.
user
Please hold on for a while.
assistant
Ok.
user
Sorry Miller, I did not find any reservation on your name in our data base.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant