Hello.
user
Hello, how can I help you today?
assistant
Can you help me to change my recent reservation because my trip dates are got postponed, can you help me?
user
Let me know your name to check your reservation?
assistant
I am Mary Scott.
user
Ok, please wait a moment.
assistant
Sure, take your own time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for giving information.
user
Thank you for choosing us.
assistant