Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Emily Carter.
user
Ok, please be on hold to check.
assistant
Sure.
user
Sorry, there is no reservation found with your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant