Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Myself Michael Robinson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant