Hello.
user
Hello, how may I help you?
assistant
I am Cynthia Thomas. I want to cancel my recent reservation, can you please help me with this?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry Cynthia, there is no active reservation found with your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user