Hi.
user
Hello.
assistant
I am Patricia wright.
user
How may I aid you?
assistant
Can you change my existing reservation as my exam has been postponed?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for consulting us.
assistant