Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to change my existing reservation, as my cousin's wedding has postponed. Can you please help me with this?
user
Sure, I will help you with this. Can you please provide the name on which you have made the reservation previously?
assistant
Jacob Anderson.
user
Jacob Anderson, there is no active reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user