Hi, I am Stephanie Carter.
user
Hello,. How shall I assist you?
assistant
I need a direct flight from IAD to MSP. Can you help me in booking a ticket?
user
Please wait for a while. May I know your travel dates?
assistant
Sure, travel dates are 09/09 and 09/11.
user
There is no direct flight from IAD to MSP.
assistant
Ok, no problem.
user
Thanks.
assistant