Hello, due to Earthquake disaster happened in the place where I wanted to visit, I want alter my reservation, can you please help me?
user
Hello. That's sad to hear, can you provide me your travelling details?
assistant
My name is Christine Perez.
user
Please, wait a moment let check the details?
assistant
Sure, I will be on line.
user
Sorry Perez, no reservation found.
assistant
It's ok, thank you for confirmation.
user
Do you want any other location to travel? Ok, welcome.
assistant
No, not at this moment, if in future any other plan comes up, I will contact you.
user
That's ok. Thank you for contacting us.
assistant
You are welcome.
user