Hello.
user
Hello, what can I do for you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am here to aid you. To check the previous reservation, we need your name.
assistant
Sure, I am George Lewis.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant