Hello. I'm Jessica Smith.
user
Hello, how may I help you?
assistant
I had planned to attend an event, but it was cancelled.Can you cancel my recent reservation?
user
Ok Smith, just hold on.
assistant
Sure.
user
Yes, we had found your reservation in our database. Can I cancel that?
assistant
Yes, proceed.
user
Ok, your reservation is cancelled successfully. Thank you for approaching us.
assistant
Thank you for helping me out.
user
Have a nice day.
assistant