Hello.
user
Hello, How can I help you the day?
assistant
Due to an emergency I need to go for hospital. So that I need to cancel my reservation. Can you please cancel my reservation with the name Jessica Lee?
user
Sure, I will help you for that. Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for choosing us, Have a great day.
assistant
Thanks for your information.
user