Hello.
user
Hello. How can I aid you?
assistant
I just want to cancel my recent reservation, due to my exams has been cancelled. Can you please help me with cancellation?
user
Sure, please provide me the name to check for the status.
assistant
Sure, my name is Justin Scott.
user
Please allow me a moment to check for the status.
assistant
Sure.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant