Hello.
user
Hello, how may I guide you today?
assistant
Due to heavy rainfall at my source, I want to cancel my recent reservation. Can you help me with this?
user
Sure, we are here to help you with cancellation. To check your reservation, may I know your good name?
assistant
Sure, I am Carolyn Hernandez.
user
Please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thanks for your time. Unfortunately, there was no reservation found on your specified name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching our agency.
assistant