Hello.
user
Hello. How can I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you.
assistant
Thank you.
user
Can you please provide your name to check the reservation status?
assistant
My name is Nancy Scott.
user
Please, wait for a while.
assistant
Sure, take your time.
user
Thank you for waiting, I have not found any reservation on your name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant