Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to heavy rainfall, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May i know your name?
assistant
Betty Green here.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thanks for approaching us.
assistant