Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure. May I know your name?
assistant
Sure, I am Virginia Harris.
user
Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant