Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you out. May I know your name please?
assistant
My name is Edward Parker.
user
Wait a moment please.
assistant
Sure, take your time.
user
Edward Parker, we haven't found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant