Hi.
user
Hello, how can I help you?
assistant
I am Angela Parker. I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, I will help you. Please wait a while.
assistant
Ok.
user
There is no reservation on your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant