Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I can help you and can I know your name please?
assistant
Elizabeth Martinez here.
user
Please allow me a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to help you with cancellation.
assistant
No issues, thank you.
user
You are most welcome and thank you for reaching us.
assistant