Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you help me?
user
Sure, Let me know your name to check your reservation?
assistant
Myself Susan Moore.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant