Hello.
user
Hello.
assistant
I am Mary Thompson.
user
What can I do for you at this moment?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, please wait for few minutes, let me check with your recent reservation status.
assistant
Ok.
user
There is no active reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant