Hi.
user
Hello, how can I support you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, we are here to assist you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
I am Scott White.
user
Please allow me a moment.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for opting us.
assistant