Hi.
user
Hello, how can I help you today?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me out?
user
Sure, can I have your name please?
assistant
I have made the reservation on the name Lisa Parker.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Ok, no worries. Thank you for your information.
user
Thank you for opting us.
assistant