Hello, I am Thomas Anderson.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, I will help you in changing. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant