Hi.
user
Hello, how may I assist you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
My name is Ryan Wright.
user
Please standby.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us.
assistant