Hello.
user
Hello, how may I render you?
assistant
Due to sudden demise of my uncle, I want to cancel my reservation. Can you help me with this?
user
Very sad to here this. I will help you, please hold on. May I know your good name?
assistant
Sure, I am Nancy Walker.
user
No reservation found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching us, have a nice day.
assistant