Hello.
user
Hello.
assistant
I am Sarah Perez.
user
How can I assist you at this moment?
assistant
Can you help me in cancelling my reservation?
user
Sure Sarah Perez, I will help you with that. Please wait a moment and I will check your reservation status.
assistant
Sure.
user
Sorry Sarah Perez, no reservation has found under your name to cancel.
assistant
No issue, thank you.
user
My pleasure. Thank you for choosing us, have a great day.
assistant