Hello, I am Pamela Martin.
user
Hello, Pamela Martin. Can I assist you?
assistant
Owing to an emergency I had to request to change my recent reservation. Can you assist me for that?
user
Sure, I am here to help you. Please, hang on for a while.
assistant
OK.
user
Sorry, there are no reservation found on Pamela Martin.
assistant
Thank you for your information.
user
Thank you.
assistant