Hello.
user
Hello. How may I assist you?
assistant
I am Carol Brown, due to some personal work I can not able to travel, can you help me to change my recent reservation?
user
Sure, please wait a moment I revert you back with the reservation status.
assistant
Sure, take your own time.
user
There is no reservation with your name to change it.
assistant
Not a issue.Anyways thank you for your information.
user
Welcome Carol Brown.
assistant