Hello.
user
Hello, how can I serve you the best today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, we are here to help you. May I know your good name please?
assistant
Thank you for your response. Myself Jacob Phillips.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for availing us.
assistant