Hi, I am Jacob Roberts.
user
Hello Jacob Roberts, how can I assist you today?
assistant
I have planned to attend a music concert but due to technical issues it has postponed, can you please change my reservation?
user
Sure, we are here to guide you. Please wait for a minute.
assistant
Ok.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, thank you for your information.
user
Thanks for contacting with us.
assistant