Hello.
user
Hello.
assistant
I am Melissa Wilson.
user
Melissa Wilson, how can I assist you for the day?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you with that changing.
assistant
Thank you.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure, take your time.
user
Sorry to tell you that, there is no active reservation found with your name to change it.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant