Hello.
user
Hello. How may I assist you?
assistant
Due to bad weather conditions, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you out. May I know your name please?
assistant
Sure, my name is Stephen Davis.
user
Ok, please wait a moment.
assistant
Sure.
user
Davis, no reservation has been found on your name in our database.
assistant
That's fine, thank you.
user
Thank you for using our service.
assistant