Hello.
user
Hello. How can I assist you at this moment?
assistant
I need to cancel my reservation due to my exams got cancelled due to heavy rains so please help me with cancelling my reservation.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have the name on which you reserved earlier?
assistant
Sure, I have reserved earlier with the name of Nicholas Scott.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
I am happy to tell you that, I found your reservation and cancelled successfully.
assistant
Thank you for your help.
user
You are welcome. Thank you for consulting us.
assistant
Most welcome.
user