Hi.
user
Hello. What can I do for you at this moment?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, may I know your good name please?
assistant
Sure, I am Benjamin Wright.
user
Ok, please wait for few minutes.
assistant
Take your time.
user
There is no existing reservation found on your name in our records.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant