Hello. I am Michael Evans.
user
Hello, how best may I oblige you today?
assistant
As my holiday trip has been postponed, I need to change my reservation. Can you please help me?
user
Sure, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
No problem. Thank you.
user
Thank you for opting us.
assistant