Hi.
user
Hello.
assistant
I am William Anderson.
user
William, how can I aid you today?
assistant
Can you help me to change my reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Anderson, there are no flights reserved on your given name formerly.
assistant
No issues, thank you for your time.
user
Welcome, thank you for choosing us. Have a great day.
assistant