Hello, I am Ashley Lopez.
user
Hello, how may I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with cancellation?
user
Sure, we are pleased to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant