Hello, I am Joshua Rodriguez.
user
Hello, how may I help you?
assistant
I would like to stay back in my home for few more days, so could you please cancel my ticket?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Sorry Joshua, there is no reservation found with your name to cancel the ticket.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant