Hello.
user
Hello, how can I help you at this moment?
assistant
I just want to cancel my reservation on the name of Susan Young, so please help me in this.
user
Sure, I am here to help you, but I need your name for checking.
assistant
I have already mentioned.
user
Please wait for a while.
assistant
Sure.
user
Sorry Susan Young, no reservation done on your name.
assistant
No issues, thanks for your assistance.
user
Thank you for approaching us.
assistant