Hello. I am Betty Lopez.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation, due to health issues. Could you please help me?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok, take your own time.
user
Sorry we did not find any reservation against your name to cancel your ticket.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant
You are welcome.
user