Hello.
user
Hello, how may I aid you?
assistant
Please change my active reservation as my meeting was changed.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Joshua Collins.
user
Joshua Collins, please allow me a moment.
assistant
Ok.
user
Sorry Joshua Collins, there is no active reservation on your name.
assistant
Ok, thank you.
user