Hello.
user
Hello. How can I aid you at this moment?
assistant
Can you aid me to change my reservation due to an emergency?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Elizabeth Baker here.
user
Sorry, there is no reservation found under your name.
assistant
No problem. Thank you.
user
Thank you for choosing us.
assistant