Hi. I am Samantha Martinez.
user
Hello, how may I serve you today?
assistant
I want to cancel my reservation as my adventure trip got cancelled. Please help me out.
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us.
assistant