Hello.
user
Hello. How may I serve you at this moment?
assistant
I am John Young. Can you help me to cancel my recent reservation because of some personal work?
user
Sure, I am here to help you.
assistant
Thank you for assisting me.
user
Please wait for few minutes, let me check with your recent reservation status.
assistant
Sure, I will wait for your response.
user
There is no recent reservation found on your name in our records.
assistant
That's fine, thanks for your information anyways.
user
Thank you for reaching us.
assistant