Hi.
user
Hello. How can I help you?
assistant
I am Rachel Nelson.
user
Yes Nelson.
assistant
My friend met an accident in Fort Worth, so can you help me booking flight from OAK to DFW?
user
Please mention your travel dates.
assistant
My travel dates are 05/19 and 05/21.
user
Please wait.
assistant
Provide flight with connection 1.
user
AA airlines with 1 connection is available for you.
assistant
Yes, I am ok with that flight, proceed to booking.
user
Your ticket is booked in 1010 flight. Thank for your information.
assistant
It's my pleasure.
user
Thank you.
assistant