Hi.
user
Hello, how can I help you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, may I Know your good name?
assistant
My name is Jack Adams.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing us.
assistant