Hi.
user
Hello.
assistant
Edward Thompson here.
user
How may I help you?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please give me a moment to check your reservation details.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant