Hi. I am Linda Smith.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing. Can you help me with that?
user
Sure, we are here to help you with cancellation. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Not an issue, thank you for your information.
user
Thank you for availing us.
assistant