Hello.
user
Hello, how may I help you?
assistant
My plan to visit Washington has postponed, I would like to cancel my recent reservation.
user
Ok. May I know your name?
assistant
My name is Jerry Garcia.
user
Please wait for a moment.
assistant
Sure.
user
I will check with your details, and get back to you.
assistant
Ok, take your own time.
user
Ok, your reservation has been cancelled.
assistant
Ok, thank you for your help.
user
Thanks for reaching to us.
assistant