Hello.
user
Hello.  What can I do for you today?
assistant
Actually, I have done my reservation to Denver for my exams. Due to postponement of my exams I want to cancel my existing reservation.Can you please help me out?
user
Absolutely.  Could I get the name that the flight is booked under?
assistant
Ok, myself Elizabeth King is my name.Please search my ticket on your database?
user
It looks like there is no reservation under that name.  Is there anything else that I can help you with today?
assistant
No thanks, thank you for your information.
user
You're welcome. Have a nice day.
assistant