Hi.
user
Hello, how may I help you?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, could you please help me with your name?
assistant
I am Shirley Wright.
user
Thank you. Please stay online for a while.
assistant
Sure.
user
Sorry, no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant