Hi,.
user
Hello, how can I help you today?
assistant
I just want to cancel my reservation, so can you help me with cancellation?
user
Sure, may I know your good name?
assistant
My name is Gary Hernandez.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant