Hello.
user
Hello. How may I aid you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, we are here to help you. May I know your good name please?
assistant
My reservation was done under the name Jessica Rodriguez.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for opting us.
assistant