Hello.
user
Hello.
assistant
Jason Wilson here.
user
Jason Wilson, how may I aid you?
assistant
I would like to change my existing reservation because my brother marriage was postponed, can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your own time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant