Hello.
user
Hello. How can I assist you now?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, can I have your good name please to check your reservation status?
assistant
Ashley Phillips here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to inform you that no reservation has found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant