Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, can I know your name?
assistant
My name is Benjamin Collins.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for opting us.
assistant