Hi.
user
Hello, how can I support you?
assistant
Owing an emergence, I want to change my existing reservation.
user
Sure, may I know your name please?
assistant
Can you help me with it? My name is Justin Jones.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, no reservation was found based on your name.
assistant
Thanks for the help.
user
Thank you for opting us.
assistant