Hi.
user
Hello, how may I help you?
assistant
My name is Ronald Rodriguez. I want to make some changes in my flight reservation. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
No problem. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant