Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation due to sudden postpone of my exams dates, Can you help me out?
user
Sure, I will help you. Please help me with your name.
assistant
I am Nicole Collins.
user
Please allow me a minute.
assistant
Sure.
user
I am really sorry to inform you that there is no booking found on your name.
assistant
Ok, no issues. Thank you.
user
Nicole Collins, thank you for reaching us. Have a great time.
assistant