Hello.
user
Hello.
assistant
Richard Anderson here.
user
Richard, how may I assist you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Ok, I will wait.
user
Richard, there is no any active reservation with your name in my database.
assistant
Anyway, thanks for the information.
user
It's my pleasure.
assistant