Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, I am Mary Moore.
user
Ok, please wait for a while.
assistant
Ok.
user
Mary Moore, there is no active reservation found under your name to do cancellation.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant