Hi,.
user
Hello, may I know your good name please?
assistant
My name is Margaret Clark.
user
Ok, how can I help you Margaret?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, we will help you.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
We found your reservation, shall I proceed to cancel?
assistant
Yes, proceed.
user
Ok, your reservation has been cancelled successfully. Your money will be credited in your account. Thanks for choosing us, have a great day.
assistant
Thank you for the help.
user