Hi.
user
Hello, how may I amend you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
user
Ok.
assistant
Can you help me to change my reservation?
user
Sure, may I know your good name for further process?
assistant
Sure, I am Michelle Johnson.
user
Thank you for sharing your name. Please, hold on.
assistant
Sure.
user
Thank you for your time. No reservation found on your name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for choosing us, have a nice day.
assistant