Hi.
user
Hello, how can I assist you?
assistant
I am Karen Young. I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Help me in cancelling my reservation.
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant