Hi.
user
Hello, how may I help you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
George Parker.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant