Hi, Raymond Hernandez here.
user
Hello, what can I do for you?
assistant
I have to cancel my recent reservation because I got very important work in my office, can you please help me to cancel my reservation?
user
Sure, I will help you. Please hold on a moment.
assistant
Sure.
user
Raymond, no reservation has been found on your name in our database.
assistant
That's fine, thank you for checking.
user
Thank you for using our service.
assistant