Hi,.
user
Hello,.
assistant
I'm Stephen Johnson.
user
Stephen, How can I assist you now?
assistant
Owing to an emergency, I need to cancel my recent reservation.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting. There is no active reservation found with your name, to cancel it.
assistant
Thanks for the help.
user
Thank you for approaching us.
assistant