Hello.
user
Hello, how may I be your helping hand today?
assistant
I am Helen King. Can you please help me in cancelling my recent reservation?
user
Sure, I will help you in this. Please wait for a while to check the status of your reservation.
assistant
Ok, sure.
user
Thanks for your time, no active reservation was found on your name to cancel.
assistant
Ok, fine thank you for checking.
user
Thank you for contacting us.
assistant