Hello.
user
Hello. How can I help you today?
assistant
I would like to change my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, may I know your name please?
assistant
I am Michael Taylor.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
It's ok, not a problem, thank you.
user
Thank you for choosing us.
assistant