Hi.
user
Hello.
assistant
I am Anthony Taylor.
user
How may I help you?
assistant
Owing to an emergency, I have to change my previous flight ticket booking. Can you help please help me?
user
Please wait a moment.
assistant
Thank you and I can wait for your response.
user
There is no reservation found with your given name.
assistant
No problem with that one, thank you for checking and providing the information.
user
Thank you for choosing us.
assistant