Hello.
user
Hello, how may I assist you?
assistant
I would like to change my planned dates, please help me in changing my existing reservation.
user
Sure, I will help you. Please wait, let me check your reservation status in our database. May I know your name?
assistant
My name is Angela Hernandez.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome and thank you for reaching us.
assistant