Hello, I am Deborah Collins.
user
Hello, how may I assist you?
assistant
Due to heavy rains in the place I wanted to visit, I want to cancel my ticket. Can you render me?
user
Sure, I am here to help you.
assistant
Take your time.
user
Hold on for a moment. Let me check.
assistant
No issues. Thank you for reaching us.
user
Sorry Collins, there are no flights available on your given name.
assistant
You are welcome.
user
Welcome, thank you choosing us.
assistant
No issues. Thank you for checking.
user