Hi, I am Gregory Wright.
user
Hello. How can I aid you?
assistant
Owing to an emergency, my business conference got postponed. So I request you to change my existing reservation.
user
Sure, I can help you. Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for consulting us.
assistant