Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me to cancel my reservation as I am unable to go on the trip?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
Michelle Anderson here.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry Michelle Anderson, no reservation has found under your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant