Hi.
user
Hello. Do you need any help from my side?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, I can help you and can I know your name please?
assistant
I am Stephanie Hernandez.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our data base to cancel it.
assistant
Ok, not a problem. Thank you.
user
You are most welcome and thank you for reaching us.
assistant