Hi.
user
Hello. How may I help you today?
assistant
My wedding venue has been changed, so I want to amend my existing reservation. Could you help me out?
user
Ok, let me know your name to check your reservation status.
assistant
Sure, my name is Anna Hernandez.
user
Thanks for your response, there is no reservation found under your name to change it.
assistant
It's ok, no problem. Thank you for your help.
user
Thanks for consulting us, have a good day.
assistant