Hello.
user
Hello. How may I serve you today?
assistant
I would like to change my reservation as I am leaving for abroad, can you please help me out?
user
Sure, I'll try to help you in changing an existing reservation. May I know your name the check the reservation status?
assistant
Check the reservation on the name Donald Edwards.
user
Thank you for providing your name, please wait a moment.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
Ok no problem, thank you for checking the reservation.
user
Thank you for approaching us.
assistant