Hello.
user
Hello, what can I do for you today?
assistant
I already booked a flight ticket to Los Angles to meet my friend, now I want to change my reservation as my plan is postponed. Can you help me to change my reservation?
user
Sure, I can help you. Let me know your name to check the status of your reservation?
assistant
My name is Angela White.
user
Sorry, we did not find any active reservation on your name to change.
assistant
Ok, thank you for the information.
user
Thanks for consulting us, have a nice day.
assistant