Hi.
user
Hello, how may I assist you today?
assistant
Due to the continuous raining, my trip to adventure has been cancelled. So I want you to cancel my recent reservation?
user
May I know your good name please?
assistant
Sure, I had a reservation with name Kimberly Turner.
user
Please give me a moment.
assistant
Sure.
user
Unfortunately, no reservation found on your providing name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for your service.
user