Hello.
user
Hello, how may I serve you?
assistant
I am Michael Harris, want to cancel my reservation due to some personal problem. Please help me out with that.
user
Sure, I will help you. Can I have a moment please? I will check your reservation status and return back to you.
assistant
Sure, take your time.
user
Sorry Harris, there is no reservation found on your name to cancel.
assistant
It's ok, no issue. Thank you forb your help.
user
You are welcome. Thank you for opting us, have a nice day ahead.
assistant