Hi, I'm Elizabeth Williams.
user
Hello. How can I assist you Elizabeth Williams?
assistant
Due to dehydration, my doctor prescribed me not to do journeys for a month. Can you please cancel my ticket?
user
Sure, give me a moment please. Let me check your reservation status in our database.
assistant
Sure, carry on.
user
There is no active reservation found with your name in our database.
assistant
Oh! my assistant might have cancelled that, thank you anyways.
user
Thank you for contacting us, have a good day.
assistant