Hello.
user
Hello. How may I assist you?
assistant
I am Richard Mitchell.
user
Welcome to flight booking agency Richard Mitchell.
assistant
I want to cancel my reservation for sudden surprisingly my brother came his work place, so help in that ?
user
Sure, let me check your status of previous reservation to cancel it.
assistant
Ok, take your own time.
user
Actually, I am unable to find out reservation with your name.
assistant
Oh that 's ok.
user
Ok, thank you for approaching us.
assistant
Thank you for helping me.
user
It's my pleasure.
assistant