Hello.
user
Hello, may I know your good name please?
assistant
I am Anna Phillips.
user
That's a nice name Anna Phillips, how may I guide you?
assistant
Can you cancel my recent reservation which I have done 3 months back?
user
Sure. Can you please wait a minute?
assistant
Sure, take your own time.
user
I am really sorry to tell you that, there is no reservation found with your name to cancel.
assistant
That's really sad. Thank you for your service.
user
Thank you for choosing our services.
assistant