Hello.
user
Hello. How can I help you?
assistant
As my tournament got postponed, I want to change my existing reservation. Can you help me out?
user
Sure, I am here to help you. To check your reservation, may I know your name?
assistant
Sure, my name is Richard Miller.
user
Sorry Miller, there is no ticket existing on your given name. Please check in your mails or messages, it may be cancelled or may not got booked properly.
assistant
Ok, thank you for the information.
user
You are welcome. If your concern is not solved, you can revert back to us anytime. Thank you for visiting our agency. Have a nice day.
assistant
Thank you.
user