Hello.
user
Hello, how may I assist you?
assistant
I am Matthew Thompson. I need to book a ticket to meet my sister and brother after long time. Could you please help me in doing that?
user
Ok. Sure, may I know your dates of travel?
assistant
My travelling dates are 07/25 and return on 07/27.
user
Please share your airport codes?
assistant
My airport codes are PHX and IAH.
user
Ok, please wait a moment.
assistant
I prefer  a direct flight.
user
Ok. Sorry, there is no direct flight available from your source.
assistant
No issues, thank you for your information.
user
Thank you for availing us.
assistant