Hello, I am Michelle Allen.
user
Hello, how can I serve you today?
assistant
Can you please aid me in changing my reservation as the food festival which I have planned to attend got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok. Thank you for your kind information.
user
Thank you for reaching us.
assistant