Hello.
user
Hello. How can I assist you today?
assistant
I am Rebecca Williams. I would like to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, I will wait for your response.
user
Rebecca, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant