Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please share your name?
assistant
Carolyn Martinez is my name.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, thanks for your assistance.
user
Thank you for reaching us, have a nice day.
assistant