Hello.
user
Hello.
assistant
I am Kenneth Mitchell.
user
How may I help you?
assistant
I want to change my reservation due to some problems I am not unable to travel those dates, can you please change my travel dates?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found basis on your details.
assistant
No problem, thank you for your information.
user
Most welcome.
assistant