Hello.
user
Hello, good afternoon. What kind of service your looking for today?
assistant
I want to make some changes in my reservation due to, my office did not gave the permission to me to travel on that dates. can you change it?
user
Sure, may I know your name for finding reservation?
assistant
I am Catherine Walker.
user
Mr.Catherine Walker no reservation found on your name, it might be your ticket is not confirmed. Thank you for reaching us.
assistant
It's alright, thank for your great service.
user
Thank you have a great day.
assistant
Thank you.
user