Hello.
user
Hello, how can I guide you for today?
assistant
Myself Sandra Hernandez. I want to cancel my existing reservation can you help me?
user
Please give me a minute, I will check your existing reservation status.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's not a issue. Thank you for assisting me.
user
Thank you for contacting us, have a nice day.
assistant