Hello.
user
Hello. How may I help you?
assistant
Myself Scott Clark. I want to change my existing reservation, due to some health issue. Can you please help me?
user
Please wait a moment I will revert you back with the proper information.
assistant
Ok, take your time.
user
Thanks for your time, there is no reservation found under the name you have given.
assistant
That's ok, no problem. Anyway thank you for your information.
user
Welcome Scott Clark.
assistant