Hi.
user
Hello. How can I help you today?
assistant
I am Eric Allen. Can you help me with the cancellation of my reservation?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us, have a nice day.
assistant