Hello.
user
Hello. How can I assist you?
assistant
I have to change my flight ticket reservation that I am unable to travel on those dates, can you please change my flight ticket booking?
user
Sure, I can do that for you. I will check your reservation status and get back to you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Emma Campbell.
user
Emma, I have not found any reservation under your name in our database.
assistant
Ok, that's fine no problem with that one, thank you for your help.
user
Thank you for choosing us and have a nice day.
assistant
You are welcome.
user