Hello,.
user
Hello.
assistant
I am Rachel Carter.
user
How may I help you?
assistant
Can you help me in booking a flight ticket from PHX to ATL?
user
Ok, can I have your journey dates?
assistant
I want to travel on Jan 28 and need to catch return flight on Jan 30.
user
May I know your connection limit?
assistant
I need a direct flight.
user
Due to the heavy rains, there is no flight available on your route.
assistant
O, no issues. Thanks for the information.
user
Thanks for contacting us, have a good day.
assistant