Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, may I know your name please?
assistant
My name is Helen Carter.
user
We found a reservation with your given name, shall I cancel it?
assistant
You can cancel it.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you.
assistant