Hello.
user
Hello. How may I aid you?
assistant
My name is Anthony Smith, I want to change my reservation as my trip is postponed. Can you help me with that?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant