Hi.
user
Hello.
assistant
I am Amanda Martin.
user
Martin, how may I aid you today?
assistant
I want to cancel my reservation.
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Sure.
user
Martin, there is no any active reservation with your name in my database.
assistant
That's ok.
user
Thank you for reaching us.
assistant