Hello.
user
Hello.
assistant
I am Barbara Williams. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Barbara Williams, I am glad you have contacted us. I will help you with it.
assistant
Thank you.
user
Please allow me a moment. Thank you for your time.
assistant
Sure, I will wait your response.
user
I am sorry to say that there is no reservation on your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us. Have a great day.
assistant