Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation due to heavy rains. Will you please help me with that?
user
Sure, may I know your name please?
assistant
Myself Amanda King.
user
Sorry, no reservation has been found on your name in our database.
assistant
It's ok fine. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant