Hi.
user
Hello, how can I assist you today?
assistant
As my plan to attend a sports festival got postponed, I need to change my earlier reservation. Will you help me out?
user
Sure, I am perky to help you.
assistant
Thank you.
user
I need your name to check previous reservation.
assistant
I am Jason Perez.
user
Please, wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant