Hello.
user
Hello. How can I support you now?
assistant
Due to some personal work I am not able to travel, so can you help me to cancel my recent reservation?
user
Sure, I will help you with that. Could you please provide your name to check your previous reservation status?
assistant
Thank you. Please check reservation with the name of Dennis Lee.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
It's not a problem, I think my brother has been cancelled that reservation. Anyway, thanks for your checking.
user
Thank you for approaching us, have a nice day.
assistant
Welcome, great service.
user