Hello.
user
Hello, how can I aid you today?
assistant
As my friends are already reserved a ticket for me, I need to cancel my reservation. Please help me with this.
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your name to check the status?
assistant
My name is Stephanie Williams.
user
Ok, please give me a minute.
assistant
Sure.
user
Thanks for your patience, no reservation was found on your name in our database.
assistant
Ok, no problem. Thank you for your time.
user
Thanks for choosing us. We hope to serve you again.
assistant