Hi.
user
Hello.
assistant
I am Justin Young.
user
How can I aid you at this moment?
assistant
I want to cancel my reservation, can you help in that?
user
Sure, I am glad to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry Young, there is no reservation found under name in our database to cancel it.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant