Hi.
user
Hello. How may I serve you at this moment?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am here to help you. May I know your good name please?
assistant
My name is Laura Garcia.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our records.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant