Hello.
user
Hello. How can I render you at this moment?
assistant
Need your assistance to cancel the reservation.
user
Sure, I am here to assist you. May I know your name for cancellation purpose?
assistant
Please cancel this reservation with the name of Edward Johnson.
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Edward Johnson, no reservation found on your name.
assistant
Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant