Hello.
user
Hello, How can I amend you today?
assistant
I am Jack Lewis.
user
Ok.
assistant
Owing to an emergency, I request for this change my recent reservation.
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant