Hello.
user
Hello. How may I assist you?
assistant
I am Rachel Smith. I want to cancel my recent reservation due to heavy rainfall, can you help me in that?
user
Sure, I will help you. Please wait a moment, I will check the reservation list.
assistant
Sure.
user
We found a reservation on your name, shall I cancel your reservation?
assistant
You can cancel it.
user
I have cancelled your reservation.
assistant
Thank you.
user
Thank you.
assistant