Hello. Deborah Brown here.
user
Hello, how can I assist you today?
assistant
  I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation.
user
Please wait a minute, I will check it out whether your reservation existed or not.
assistant
Sure.
user
Sorry, there is no reservation found with your name.
assistant
That's ok, thank you for your help.
user
You are welcome. Have a great day ahead.
assistant