Hello.
user
Hello.
assistant
My name is Mary Parker.
user
How can I assist you?
assistant
I would like to change my reservation, could you help me out?
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok. Thank you for your time.
user
Thank you for contacting our agency.
assistant