Hello. I am Nancy Evans.
user
Hello, how can I aid you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you with cancellation. Please be on hold.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant