Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
I am Kenneth Hall.
user
Ok, please wait.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for availing us.
assistant