Hello, I am Virginia Roberts.
user
Hello, what can I do for you now?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait for a minute.
assistant
OK.
user
Thanks for your time. Unfortunately, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for opting us, wish you a happy day.
assistant