Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, can I know your name please?
assistant
I am Gregory Evans.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user