Hello.
user
Hello, how may I help you?
assistant
The event which I am going to attend has been cancelled, please help me in cancel my recent reservation.
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Barbara Moore.
user
Moore, there are no active reservations found with your details.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us.
assistant