Hello. Carol Wright here.
user
Hello. How may I assist you, Carol?
assistant
As my parents met me in airport as sudden surprise, can you please cancel my recent reservation?
user
That's great. I will help you in cancelling your ticket. Please hold on a minute.
assistant
Ok.
user
Thank you for waiting. Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for availing our services.
assistant