Hello.
user
Hello, how can I help you at this moment?
assistant
Patrick Young here. My basketball match has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you. Please, forward me your name to check your reservation status.
assistant
I mentioned my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant