Hello, I am Steven SCott.
user
Hello, how may I aid you today?
assistant
Due to emergency I need to cancel reservation, Can you help me for cancel reservation please?
user
Sure, please wait for a while.
assistant
Sure.
user
We did not found any flight reservation on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your information.
user
Thank you, have a good day.
assistant