Hi.
user
Hello.
assistant
I am Jonathan Hernandez.
user
Jonathan Hernandez, how may I aid you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, sure.
user
Sorry, no reservation is available by your name.
assistant
Ok, fine thank you for checking.
user
Thank you for contacting us.
assistant