Hello.
user
Hello, how can I guide you today?
assistant
Due to bad weather I want to cancel my recent reservation. Can you please help me?
user
Sure, may I know your good name?
assistant
My name is Donna Hernandez.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, it's not an issue.
user
Thank you for opting us.
assistant
Thanks for your response.
user