Hello.
user
Hello.
assistant
I am Carolyn King.
user
How may I aid you today?
assistant
I would like to cancel mu recent reservation, due to some personal problems. Can you please help me?
user
Ok, please be on hold.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thanks for reaching us.
assistant