Hi,.
user
Hello, how can I be your helping hand?
assistant
I want to cancel my recent reservation due to heavy snowfall at my destination point. Can you help me with the cancellation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your name to check reservation details?
assistant
Sure, myself Barbara Scott.
user
Please hold on a moment. I will check the status and let you know.
assistant
Ok, I will wait for your response.
user
Thank you for being waiting. There was no reservation found on your name.
assistant
Thanks for your kind help.
user
Thank you for opting our service.
assistant