Hello.
user
Hello, how can I guide you now?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I am here to help you. May I know your name please?
assistant
I am Patrick Garcia.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Thanks.
user
Thank you for choosing us.
assistant