Hello.
user
Hello.
assistant
I am Pamela Smith.
user
How can I amend you?
assistant
I need to cancel my recent reservation due to postpone of my exam. Could you please help me in doing that?
user
Sure. Please, wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant