Hello.
user
Hello, how may I serve you at this moment?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Michelle Harris here.
user
Sorry to inform you that, we did not find any reservation on your name.
assistant
That's ok. Thank you.
user
Thank you for approaching us.
assistant