Hello.
user
Hello. How can I aid you now?
assistant
I would like to cancel my recent reservation as my exams cancelled, can you please help me out with that?
user
Sure, I am here to help you in cancelling your recent reservation.
assistant
Thank you for accepting my request.
user
Please, provide me your name to proceed.
assistant
Myself Michelle Garcia.
user
Ok, please be on hold.
assistant
Sure, take your time.
user
Sorry, we have not found any reservation on your name in our records.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thanks for reaching us.
assistant