Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation to Washington? As my meeting got postponed at Washington.
user
Sure, may I know your name?
assistant
My name is Jerry Walker.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thanks for reaching us.
assistant