Hello,.
user
Hello, How can I support you?
assistant
I am Brenda White, due to my illness I want to postponed my trip. Can you help me to change my reservation?
user
Sure, please wait for a while. I will revert you.
assistant
OK.
user
Thanks for your time. There was no reservation found on your name.
assistant
Thank you.
user
Thank you for reaching us.
assistant