Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Ashley Anderson.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant