Hi,.
user
Hello, how can I aid you?
assistant
I am Jonathan Smith. I made a reservation earlier to meet my friend but, unfortunately he travelled to another place. So I need to change my reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your details and revert to you with the current status.
assistant
Ok.
user
Thank you for waiting, sorry to inform you that there is no active reservation found on your name to proceed further.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant