Hi.
user
Hello, how may I assist you?
assistant
I would like to change an existing reservation as my plan to meet my girl friend got postponed. Can you please help me with this?
user
Sure, may I know your good name please?
assistant
I am Ruth Hall.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant