Hello.
user
Hello.
assistant
I am Nicole Allen.
user
How may I help you?
assistant
Can you help me to cancel my recent reservation because of some personal work?
user
Please wait a moment, I will revert you back with the proper information.
assistant
Sure, take your own time.
user
Thanks for your time, there is no reservation found on your name in our database.
assistant
That's not a issue, thanks for your information and great service.
user
Thanks for contacting us, have a nice day.
assistant