Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my reservation because of some issues, can you help me in cancelling?
user
Sure. Please give me a moment to check.
assistant
Ok.
user
May I know your name?
assistant
Check the details on Jerry Walker.
user
Your ticket is cancelled successfully. Do you have any other dates to travel?
assistant
No, thank you for helping me in cancelling the ticket.
user
Ok. Welcome.
assistant