Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation in the name of David Lewis. C an you help me in this?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting. Sorry we did not find any reservation with your name.
assistant
It's ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user