Hello.
user
Hello. How can I help you?
assistant
I am Shirley Garcia. My booking has been done with wrong dates. So, I need to cancel my reservation. Can you help me?
user
Sure, let me check your reservation details.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
It's ok. Anyway, thank you for your help.
user
Thank you and have a nice day.
assistant