Hi.
user
Hello, How can I support you?
assistant
My college fest has been postponed. I want to change my existing reservation to Oakland.
user
Sure,I am gleeful to help you. Can I know your good name please?
assistant
I am Nicole Martin.
user
Ok, Please give me some time.
assistant
Sure.
user
Thank you for your patience. There is no existing reservation found on your name.
assistant
No problem. Thanks for your kind information.
user
Thank you for opting us, Have a nice day.
assistant