Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you for accepting my request. Myself Janet Phillips.
user
Please give me a moment.
assistant
Ok, I will wait.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a great day.
assistant