Hello.
user
Hello.
assistant
Katherine Roberts here.
user
How may I aid you today?
assistant
I would like to change my recent reservation because my health was not good, can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your own time.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
It's ok, thank you for checking.
user
Thanks for reaching us, have a nice day.
assistant