Hello.
user
Hello. How may I help you out?
assistant
I am looking to cancel the ticket because I am unable to travel due to some health issues. Can you please help me to do that?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
My name is Stephen Gonzalez.
user
Sorry, there are no reservations found.
assistant
It's ok, not a problem. Anyways thank you for your time.
user