Hello. I am Melissa Scott.
user
Hello, Please specify me, How can I best serve you today?
assistant
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please wait for couple of minutes.
assistant
Sure.
user
Sorry to say that, there is no atcive reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thanks for reaching us, have a great day.
assistant