Hello.
user
Hello, how can I aid you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Rachel Moore.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for approaching us.
assistant
You are welcome.
user