Hi.
user
Hello, how may I assist you?
assistant
I am Raymond Brown. I want to cancel my recent reservation due to sudden change in my trip.
user
Ok.
assistant
Can you help me out with this cancellation?
user
Sure, please hold on.
assistant
OK.
user
No reservation found on your name.
assistant
No issue. Thank you for your response.
user
Thank you for choosing us, have a nice day.
assistant