Hello, Nicole Scott here.
user
Hello, how may I help you?
assistant
My client meeting got postponed, so I want to change my reservation. Could you help me?
user
Ok. Please wait for a minute, I will check the status of your reservation.
assistant
Sure.
user
Scott, there is no reservation found with your details.
assistant
No problem, thank you for helping me.
user
Thank you for reaching us, have a good day.
assistant