Hello.
user
Hello, How can I assist you?
assistant
I am Mary Moore. I want to cancel my recent reservation due to heavy rains in my visiting location.
user
Ok. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, no problem. Thanks for your response.
user
Thank you for reaching us, Have a great day.
assistant