Hello.
user
Hello. How may I aid you today?
assistant
I want to change my traveling dates, due to some health problems I am unable to travel dates, can you please change my reservation?
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, my name is Alexander Moore.
user
Ok, please be on hold to check.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your information.
user
Most welcome.
assistant