Hello.
user
Hello, how may I assist you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Dennis King.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is reservation found on your name and it has been cancelled successfully.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant