Hello.
user
Hello, welcome to flight booking agency.
assistant
I am Anthony Parker.
user
How may I be helpful to you for the day?
assistant
I want to change my ticket reservation that when I am booking a ticket it show with a two connecting flight but now it got emergency and I need a connecting flight to travel. Can you please change my reservation?
user
Anthony Parker, please share the month in which you have booked your previous reservation.
assistant
Sure, I booked my last reservation is 12/12.
user
Please allow me to check with your previous booking and revert with available information regarding your ticket status.
assistant
That's fine, I will wait for your reply.
user
I am so sorry to inform you but there is no active reservation found by your name in our database. Sorry for the inconvenience by our agency.
assistant
That's not a problem.
user
Thank you for utilising our services, please keep reaching us for your further bookings also.
assistant
Sure, thank you for your information.
user
Have a great day ahead.
assistant
You are most welcome.
user