Hi, I am Debra Nelson.
user
Hello, how may I assist you?
assistant
I just want to cancel my recent reservation due to bad weather, can you help me?
user
Sure, please be on hold.
assistant
Ok.
user
Sorry no reservation found on your given name,.
assistant
Ok, no problem.
user
Thank you for choosing us. Have a nice day.
assistant
Thanks for your help.
user