Hello.
user
Hello, how may I aid you?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, may I know your name to check?
assistant
Anthony Hall is my name.
user
There is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant