Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, can you please share your name to proceed further?
assistant
Sure, My name is Catherine Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for reaching us.
assistant