Hi.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation as my political interaction with people got postponed due to heavy rains. Can you please change my reservation?
user
Sure, I can help you. May I know your name?
assistant
I am Anna Lee.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We didnt  found any reservation by this name.
assistant
No issues, thanks for your quick response.
user
Thank you for contating us.
assistant