Hello.
user
Hello. How can I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Can I know your name?
assistant
I am Nancy Miller.
user
Let me check status with your recent reservation.
assistant
Sure.
user
Sorry, there is no reservation by your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant