Hello.
user
Hello.
assistant
I am Carol Brown.
user
How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok, take your time.
user
I found your previous reservation and it is successfully cancelled.
assistant
Not an issue, anyway thank you for your information.
user
Welcome. Thank you for opting us.
assistant