Hello,. William Parker here.
user
Hello, how may I address you?
assistant
Owning to an emergency I need to cancel my reservation. Could you please help me with this?
user
Sure, please give me a minute.
assistant
Sure.
user
Thanks for your valuable time. There is no reservation found with your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you.
assistant