Hello.
user
Hello. How may I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will try to cancel your recent reservation but I need your name to check the reservation.
assistant
My reservation was done under the name Virginia Anderson.
user
Please wait for a minute to check the reservation details in our database.
assistant
Sure, take your time.
user
Thanks for your waiting, based on your request I could not find any reservation in our database with your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thanks for choosing us, have a great day ahead.
assistant