Hello.
user
Hello, how can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Paul Nelson here.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant