Hello,.
user
Hello, how can I aid you?
assistant
John Wright here, Due to heavy rains in Seattle my cricket match got cancelled unexpectedly so, I need to cancel my recent reservation which I made earlier.
user
Sure, I will you help you. Please wait a moment, I will check the reservation list and revert to you.
assistant
Ok, take your time.
user
Thanks for waiting, I have checked all the reservation list but I could not find your name in the list.
assistant
Ok, no issues at all. Thank you for your quick response.
user
Thank you for choosing us.
assistant