Hello.
user
Hello.
assistant
Thomas Thompson here.
user
How may I help you Thomas?
assistant
By mistakenly I was made a wrong reservation, earlier in this week. So I want to cancel my reservation. Sorry, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Ok.
user
Please hold on a moment to check your previous reservation status.
assistant
Ok, take your time.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Thank you for the information.
user
Thank you for approaching us, have a great day.
assistant