Hello.
user
Hello.
assistant
My name is Karen Allen.
user
How may I help you, Karen?
assistant
Actually, I don't want to travel due to mood swings. So, please cancel my reservation.
user
Sure, I will help you. Please wait a moment.
assistant
Ok, please make it fast.
user
Karen, no reservation has been found on your name in our database.
assistant
Oh! I guess I cancelled it before. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant