Hello.
user
Hello. How may I serve you the best today?
assistant
I want to cancel my reservation due to some health issues, so please cancel my ticket.
user
Can I know your good name please?
assistant
My name is Elizabeth Moore.
user
Please wait a moment.
assistant
Sure.
user
We did not find any reservation on your given name in our data.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant