Hello.
user
Hello. How can I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am happy to help you. Can I know your name please?
assistant
Thank you. Myself Anthony Evans.
user
Ok, it takes sometime to check your ticket status. Please allow me sometime.
assistant
Sure, take your time.
user
I am sorry to tell you, there is no active reservation found with your name to change the ticket details.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Most welcome. Thank you for consulting us.
assistant