Hi.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you, myself Matthew Wright.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
No issues, thank you.
user
Thank you very much for approaching our agency.
assistant