Hello.
user
Hello. How may I help you?
assistant
I have a health issue due to which I can't travel. Can you help me in cancelling my reservation?
user
Sure, I will help you out? Can you provide your name please?
assistant
Please check with the name Nancy Williams.
user
Sure, please give me a moment I will check the status.
assistant
Ok.
user
Thank you for your patience. Sorry, there are no reservations found on this name.
assistant
That's fine, thank you for the information.
user
Thank you for choosing our services.
assistant
You are welcome.
user