Hello.
user
Hello, how may I aid you for the day?
assistant
Due to heavy Sandstorms at my destination place, so I need to cancel my reservation. Can you help me in cancelling reservation with name of Timothy Lee?
user
Sure Timothy Lee, we will help you to cancel. Please give me a minute, I will check the reservation list.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name in our database.
assistant
No issues, thanks for your service.
user
Thanks for availing us. We hope to serve you again.
assistant