Hello. I am Benjamin King.
user
Hello, how can I assist you the day?
assistant
I have made a reservation earlier to attend for an meeting, due to some issues it can be postponed.
user
OK.
assistant
Can you aid me to change it?
user
Sure, I can help you out. Please wait, I will go through your reservation and revert to you.
assistant
Sure.
user
Sorry, we did not find reservation on your name.
assistant
That's Ok, thanks for your information.
user
Thanks for consulting us, have a nice day.
assistant