Hi.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Brian Moore here.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, thank you.
user
Thank you for reaching us, have a great day.
assistant