Hello.
user
Hello, how can I help you today?
assistant
I am Kenneth Taylor. I want to cancel my recent reservation, can you please help me with it?
user
Sure, please wait for a while.
assistant
Thank you.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Its ok, I think it has been cancelled already. Thank you.
user
Thank you for reaching us.
assistant