Hello.
user
Hello.
assistant
Sandra Hall here.
user
Welcome to our Airline agency. How can I assist you today?
assistant
Thank you, Due to sudden heath issue, I am unable to travel in a flight. So could you please help me out cancelling of my reservation?
user
Sure, I will definitely help you with that.
assistant
Thank you.
user
Will you please give me a moment for checking your reservation?
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
No problem.
user
Unfortunately, there is no reservation found under your name.
assistant
Oh, not a problem. I think my family members are cancelled my reservation. Anyway, thank you for the information.
user
It's my pleasure, have a great day.
assistant
Welcome.
user