Hello.
user
Hello. Welcome to Abc airline agency.
assistant
Thank you.
user
How can I assist you today?
assistant
William King here. Actually, I want to meet my friend in New York for that I reserved my ticket before one month back, but suddenly I had a another work at that time. So can you help me to cancel that reservation?
user
Please give me a moment.
assistant
Sure.
user
Unfortunately, there is no reservation found under your name.
assistant
It' ok. Thank you for checking.
user
Welcome, have a great day.
assistant