Hello.
user
Hello, how may I help you?
assistant
I need to modify my reservation as my exams got postponed to some other day. Can you help me with that?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your response.
user
Ok, can I know your name?
assistant
Yes, I am Linda Allen.
user
Linda, there is no active reservation found with your name in our records.
assistant
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
user
Most welcome.
assistant