Hello.
user
Hello, how may I guide you?
assistant
My name is David Perez.
user
Yes, Perez.
assistant
I want to change my details in my existing reservation. Please help me in that.
user
Fine, please be on hold while I will check your reservation status.
assistant
Ok.
user
There is no reservation found under your name, Perez.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant