Hello.
user
Hello, how can I serve you today?
assistant
My name is Susan Wright. I want to change my existing reservation due to my seminar dates has been postponed. Can you help me in changing reservation?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry to inform you, there is no reservation found on your given name.
assistant
Ok, No problem. Thanks for the information.
user
Thanks for choosing us.
assistant