Hello, I am Daniel Nelson.
user
Hello, how can I help you today?
assistant
Due to an emergency issue, I want to change my existing reservation. Can you help me out?
user
Sure, we are here to help you. Please wait a moment I will the reservation status and get back to you.
assistant
OK.
user
Sorry to inform you that no reservation were found on your given name.
assistant
Thanks for the information.
user
Thank you for reaching us. Have a nice day.
assistant