Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
I am sorry to know that. I will help you. Please help me with your name.
assistant
I am Charles Turner.
user
Please allow me a minute.
assistant
Sure, take your time.
user
Charles Turner, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant