Hi.
user
Hello. Shall I have your name please?
assistant
I am Richard Edwards.
user
Richard Edwards, how can I be at your service for the day?
assistant
I want to cancel the reservation, why because my friends already done the reservation with some other airline.
user
Ok.
assistant
So, please cancel my ticket.
user
Sure, I will cancel it.
assistant
Ok.
user
Sorry, we did not find any reservation on your name.
assistant
Ok.
user
Thank you for availing us.
assistant
Thank you.
user