Hello.
user
Hello. How may I assist you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure. Tell me your name please?
assistant
My name is Scott Green.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant