Hello.
user
Hello. How can I help you today?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I l know your name for further process?
assistant
Sure, I am Charles Collins.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Sure, take your own time.
user
There is no previous reservation available in your name Charles Collins.
assistant
That's ok, I will find any other way. Thank you for your valuable time.
user
Thank you for reaching us, have a good day.
assistant