Hello.
user
Hello. How can I aid you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Frank Hall.
user
Please hold for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name in our reservation list to change it.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant