Hello, I am Gregory Walker.
user
Hello, how could I assist you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Just a moment, I will check the status and revert to you.
assistant
Sure.
user
We are very sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for reaching us.
assistant
Thank you.
user