Hello.
user
Hello, how may I aid you?
assistant
My name is Paul Wilson. Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for your patience, No reservation was found on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant