Hello, I am Rebecca Phillips.
user
Hello, how may I serve you today?
assistant
I need to cancel my recent reservation, as my exam scheduled has been cancelled. Could you help me in cancelling?
user
Sure, we are here to help you. Please hold a moment.
assistant
Ok.
user
Thanks for your valuable time, sorry, no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a great day ahead.
assistant
Thank you for your quick response.
user