Hello.
user
Hello. How can I assist you today?
assistant
I am Janet Edwards.
user
Nice to meet you.
assistant
Owing to an emergency I would like to cancel my reservation, can you please help me out?
user
Sure, please give me a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Oh! May be my brother has canceled the reservation. Thank you for your information.
user
Welcome, have a great day.
assistant