Hello.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Larry Martinez.
user
Ok, please wait I'll check your reservation status in our database.
assistant
Sure.
user
Larry Martinez, there is no active reservation found under your name to do changes in that.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant