Hello.
user
Hello.
assistant
I am Virginia Taylor.
user
How can I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall, can you help me?
user
Ok Taylor, please give me a minute.
assistant
Sure, take your time.
user
Taylor, there is no reservation found with your details.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant