Hello.
user
Hello. How can I aid you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Sure, James Clark here.
user
Sorry James Clark, there are no flights reserved on your given name formerly.
assistant
No problem, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant