Hi.
user
Hello, how can I render you?
assistant
I would like to cancel my recent reservation due to my plan to meet my grand mother has been cancelled due to bad weather conditions.
user
Sure, let me know your good name to proceed further.
assistant
I am Jack Gonzalez.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting. Unfortunately, there is no reservation found matching with your name.
assistant
Ok, no worries. Thanks for your help.
user
Thank you for consulting us.
assistant