Hello.
user
Hello, how can I help you?
assistant
I just want to change an existing reservation due to my plan to meet my great parents got post pone. Can you help me with this?
user
Sure, may I know your good name please?
assistant
I made a reservation by this name Samantha Moore.
user
Please wait a while.
assistant
Sure.
user
Unfortunately there is no reservation found according to your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for picking us.
assistant