Hi.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation. Can you help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Michael Collins, is my name.
user
Please wait for a while.
assistant
Sure, make it as soon as possible.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
That's ok, not an issue. Thanks for your effort.
user
Thank you for choosing us, hope to serve you again.
assistant