Hello.
user
Hello. How may I help you?
assistant
My name is Frank Walker. As I have other plans on 09/12, I want to cancel my previous reservation. Could you please help me with that?
user
Sure. Please hold on. Let me check your details. Sorry. There is no reservation on your name.
assistant
That's fine. Anyways I wanted to cancel the reservation. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant