Hello.
user
Hello, how can I serve you?
assistant
I am Samantha Jones. I want to modify my reservation which was made to New York to meet my cousin.
user
Ok.
assistant
Can you change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a moment, I will check your previous reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thank you for contacting us.
assistant