Hi.
user
Hello, how can I help you today?
assistant
I want to update my trip dates as my plan to go for an adventure trip got postponed. Can you help me in changing?
user
Sure, kindly provide me your name.
assistant
I am Nicholas Martin.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
It's Ok. Thanks for your response.
user
Thanks for reaching us, have a good day.
assistant