Hi.
user
Hello.
assistant
I am Mary Taylor.
user
How can I assist you today?
assistant
I need to cancel my reservation due to some crisis going on in my location, can you render me with my concern?
user
Sure, I am glad to render you. Please wait for a moment.
assistant
Thank you for your positive response from your end.
user
Thank you for waiting. Sorry Taylor, here there is no reservation found under your name in our database.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant