Hello.
user
Hello, how can I help you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am mirthful to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
My name is Robert Scott.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you for the checking.
user
Thank you for reaching us, have a nice day.
assistant