Hello.
user
Hello, how can I render you today?
assistant
William Jackson here.
user
Ok.
assistant
I want to cancel my active reservation because my trip dates are postponed, can you help me?
user
Sure, I will help you with that.
assistant
Thank you for your positive response.
user
Please wait a moment.
assistant
Ok, take your own time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, not a problem. Thank you for checking.
user
Thank you for choosing us.
assistant