Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you aid me?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Myself Gary Evans.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thanks for your prompt response.
user