Hello.
user
Hello.
assistant
I am Dennis Young.
user
How can I assist you?
assistant
I just want to cancel my recent reservation, due to my exams has been cancelled. Can you please aid me with cancellation?
user
Ok, please can you wait a moment I will check for your reservation?
assistant
Sure.
user
Mr. Dennis Young, there is no reservation been found on your name to cancel. Sorry for the inconvenience.
assistant
That's Ok, thanks for your help.
user
Thank you for choosing our agency.
assistant