Hello.
user
Hello. How can I assist you?
assistant
Unfortunately, I would like to cancel my recently done reservation due to heavy floods, can you please help me in this condition?
user
Sure, can I know your name please?
assistant
Ok, my name is Barbara Collins here.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry Collins, there is no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your service.
user