Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Myself Benjamin Gonzalez.
user
Ok, please be on hold.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thanks for approaching us, hope to serve you again.
assistant