Hello.
user
Hello, how may I help you today?
assistant
I am Jack Thomas. Can you cancel my reservation, which is done earlier?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant