Hi. I am Mark Jones.
user
Hello, How can I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please stand by. I will check and revert you.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name to cancel it.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant