Hello, I am Ronald Anderson.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, so I would like to change my reservation.
user
Ok, please wait a while. I will check your reservation status.
assistant
Ok, take your time.
user
Ronald, no reservation has been found on your name.
assistant
That's ok, may be my friend has changed it before. Thank you.
user
Thank you for choosing us.
assistant
Welcome.
user