Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Patrick Roberts.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for checking.
user
Thanks for contacting us.
assistant