Hello.
user
Hello, How can I help you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, May I know your name?
assistant
Sure, myself Thomas Martin.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, we found active reservation on your name and it has been cancelled.
assistant
That's fine, thank you for the service.
user
Thank you.
assistant