Hello.
user
Hello, How can I help you?
assistant
Can you please assist me with changing my previous booking due to some urgent work in Washington, DC please?
user
Sure, May I know your name?
assistant
My name is Timothy Mitchell.
user
Please wait a second.
assistant
Ok, I will be waiting for your reply.
user
Sorry, No reservation found on your name.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for opting us.
assistant
You are most welcome.
user