Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are here to help you. May I know your name please?
assistant
 Myself Laura King.
user
Ok, please be on hold for some time.
assistant
Ok.
user
Thank you for your time. Sorry, we could not find any reservation against your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us with a query.
assistant