Hi.
user
Hello. How may I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name?
assistant
Debra Lewis.
user
Please wait a moment, let me check your details.
assistant
Sure.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching our service.
assistant