Hello.
user
Hello. May I know your name please?
assistant
Myself Richard Smith.
user
How can I assist you for today?
assistant
Actually, my cricket match has been postponed. Can you help me in changing my reservation.
user
Sure, I can help you with that. Please give me a second.
assistant
Ok.
user
Sorry, there is no reservation found based on your details.
assistant
It's fine. Thank you for your help.
user
Thank you for choosing us.Have a good day.
assistant