Hello. I am Patrick Martin.
user
Hello, how may I help you Martin?
assistant
Due to the issue of states-departition at my visiting place, I want to quit my trip. Please help me with that.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry Martin, there is no reservation found on your name to quit your reservation.
assistant
That's ok, thank you for your time.
user
Thank you for your information.
assistant