Hello.
user
Hello, How can I assist you today?
assistant
Due to my ill health, I would like to cancel my recent reservation to Dallas. Will you help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Emily Walker.
user
Ok, Please wait a while.
assistant
Sure, I will wait for your information.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! That seems something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for choosing us.
assistant