Hi.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation due to heavy rainfall at my destination place?
user
Sure, I am glad to help you with cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Jason Davis here.
user
Sorry to say that, there was no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant