Hello. Sharon Smith here.
user
Hello, how can I aid you?
assistant
Due to sudden change in my travel location, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, please wait for a moment.
assistant
I will wait for your response.
user
Sorry, there is no active reservation found on your name to change.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Most welcome.
assistant