Hi.
user
Hello, how may I render you today?
assistant
I want to cancel my reservation in the name of Kimberly Hernandez. Can you help me in this?
user
Sure. Please wait for a while.
assistant
Ok.
user
Thank you for being waiting, No reservation was found on your name.
assistant
It's ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant