Hello.
user
Hello.
assistant
I'm Emily Evans.
user
Can you please tell me how can I assist you?
assistant
My holiday trip has been postponed. So, I would like to change my reservation. Can you please help me with that?
user
Ok, please wait for some time.
assistant
Sure, take your time.
user
Thank you for waiting, sorry no flight ticket found with your name in my database.
assistant
Ok, no issues. Thank you for checking.
user
Most welcome.
assistant