Hello.
user
Hello, how can I guide you for today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
I will help you with that. May I know your name?
assistant
Dorothy Hill here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us, have a nice day.
assistant