Hello.
user
Hello. How may I assist you?
assistant
I am Samuel Clark. I want to change an existing reservation, can you please help me in that?
user
Sure, I will help you. Please, wait a minute.
assistant
Thank you. Sure, I will wait.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant