Hello. I am Benjamin Hernandez.
user
Hello. How may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Anyways, thank you for your help.
user