Hello.
user
Hello, how may I assist you?
assistant
As an emergency meeting in office, I am unable to travel to the trip which I have planned, so I would like to change my previous booking, can you help in that one?
user
Sure, I will help you with it. Can you please let me know the name on which your previous booking is done?
assistant
Sure, the previous booking is done on my name Jason Anderson.
user
Sorry, there is no reservation under the name which you have mentioned in our database.
assistant
Ok, that's fine, no issues with that one.
user
My pleasure, thank you for opting our service. Hope you have a safe journey.
assistant
Thank you for your search and immediate response.
user