Hello.
user
Hello. How can I help you today?
assistant
Due to my health issue, I would like to change my recent reservation.
user
Sure, can I know your name?
assistant
My name is Anna Robinson.
user
Give me a minute, let me check the details.
assistant
Ok.
user
Sorry Anna, there is no reservation found on your name.
assistant
That's fine. Thank you for your information.
user
Welcome. Have a nice day.
assistant