Hello.
user
Hello, how may I aid you?
assistant
Due to my ill health issue, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you. Could you please provide your name to check your reservation status?
assistant
My name is Brian Clark.
user
Ok, please hold on for a moment.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us, have a nice day.
assistant