Hello. I am Donna Phillips.
user
Hello, how may I assist you today?
assistant
Due to heavy rainfall at my place I am not able to perform dance in Oakland.Can you please cancel my recent flight ticket?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant