Hello.
user
Hello, how may I assist you today?
assistant
I am Jonathan Taylor, I want to change my reservation with new one. My journey to Houston has been postponed.
user
Sure, please wait a moment. Let me check and revert you.
assistant
Sure.
user
Thanks for waiting. Unfortunately there is no reservation found by your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant