Hello.
user
Hello.
assistant
I am Elizabeth Moore from San Francisco.
user
What service that you are looking from our agency?
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok, I think my previous reservation has not been booked properly at that time.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your information.
user
Welcome.
assistant