Hello.
user
Hello. How can I help you?
assistant
I am Sarah Barker. I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found by your name.
assistant
That's fine, thank you for your service.
user
Thank you and have a nice day.
assistant