Hi.
user
Hello, how may I serve you today?
assistant
I want to change my recent reservation, can you help me?
user
Sure, I will aid you. May I know your good name please?
assistant
I am Kevin Thompson.
user
Please stay online.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
No problem, thanks for checking.
user
Thank you for choosing us.
assistant