Hi. Myself Kimberly Collins.
user
Hello, how can I assist you?
assistant
As my reports day is postponed, I want to change my existing reservation. Can you help me?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for being patient. Unfortunately there is no reservation found against your name.
assistant
No problem. Thank you for your time.
user
Thank you for picking us .
assistant