Hi.
user
Hello. How can I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Your good name please?
assistant
Donald Jackson.
user
Please, standby.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant