Hi.
user
Hello, how can I serve you today?
assistant
The Travel Packages has been rescheduled due to some internal problems.
user
Ok.
assistant
For this, I need your assistance for changing my reservation.
user
Sure. May I know your good name?
assistant
Mark Thomas is here.
user
Please, wait.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No worries at all. Thank you.
user
Thank you for opting us.
assistant