Hi.
user
Hello. How can I help you today?
assistant
I made a reservation earlier to a wrong destination so, I want to modify my reservation. Can you help me out?
user
Sure, please wait a while.
assistant
OK.
user
Thanks, may I know your name please?
assistant
Catherine Perez is my name.
user
Sorry to say that, no reservation was found on your name.
assistant
Ok, not at all a problem. Thank you.
user
Thank you for availing our services.
assistant