Hello. I am Betty Brown.
user
Hello, how may I be of your service?
assistant
I want to cancel my reservation due to some private work in my home city, help me with it.
user
Sure, please wait a while.
assistant
Sure.
user
Thank you for your time. Unfortunately there is no reservation found by your name.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant