Hello.
user
Hello, how may I lend a hand to?
assistant
I want to change my existing reservation due to bad weather conditions. Can you please help me with this?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Thank you.
user
For changing the reservation. May I know your name please?
assistant
Please check under the name of Donna Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Ok, no problem.
user
Thank you very much for contacting our agency.
assistant
Thank you for checking.
user
You are welcome.
assistant