Hello. I am Michael Baker.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with the change of flight reservation. Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you.
assistant