Hi.
user
Hello. How can I aid you?
assistant
Can you cancel my recent reservation?
user
Sure, may I know the name to check for the status?
assistant
Ok, I am Helen Parker.
user
Please be on hold, I will get back to you in a minute.
assistant
Take your own time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant