Hello.
user
Hello, how may I help you today?
assistant
Due to some personal work at my office, I want to change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, you can check the reservation on the name of Rachel Scott.
user
Ok, please wait, I will check your name on the reservation list.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant