Hello, I am Anthony Smith.
user
Hello, what can I do for you?
assistant
Can you help me to change an existing reservation due to my health issues?
user
Sure, give me sometime to check and get back to you.
assistant
Sure.
user
Unfortunately we didn't found any reservation according to your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant