Hi.
user
Hello.
assistant
I am Helen Carter.
user
How can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you with that. Please be on hold. I will check and revert you.
assistant
Ok, sure.
user
Thanks for waiting, there is no active reservation on your name to cancel.
assistant
Ok, fine thank you for checking.
user
Thank you for availing us.
assistant