Hi.
user
Hello.
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, may I know your good name please?
assistant
I am Thomas Moore.
user
Ok, wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
That's ok. Thank you for your service.
user
Thank you for reaching us.
assistant