Hello.
user
Hello.
assistant
My name is Carol Hall.
user
How may I aid you?
assistant
I would like to change my reservation, could you help me out?
user
Sure, I am here to help you out.
assistant
Ok.
user
Carol Hall, we haven't found any reservation under your name in our database.
assistant
That's ok. Thank you, have a good day.
user
Thank you for approaching us.
assistant