Hello.
user
Hello, how may I serve you?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Can I know on which name ticket has been booked?
assistant
My name is Shirley Walker.
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation existing on your name.
assistant
Thank you.
user
You are welcome, have a nice day.
assistant