Hello, I am Kenneth Clark.
user
Hello, How may I address you?
assistant
Due to an urgent work in office I want to cancel my recent reservation.
user
Ok, please give me moment I will check and revert you in a while.
assistant
Ok.
user
Thank you for your patience. Sorry for the inconvenience we did not find any reservation on your name.
assistant
Ok, thanks for the information.
user
Thank you for contacting us have a splendid day.
assistant