Hello.
user
Hello, how may I help you?
assistant
I need to change my recent reservation due to some issues, can you help me in doing that?
user
Sure, may I know your name please?
assistant
I am Barbara Hall.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant