Hello, I am Steven Nelson.
user
Hello, how may I be helpful to you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait I will check the recent reservation on your name in the database and get back to you in a moment.
assistant
OK.
user
Sorry, there is no recent reservation on your name to cancel.
assistant
No problem. Thank you, for giving information.
user
Thank you for availing us, have a pleasant day.
assistant