Hello.
user
Hello, how may I guide you for today?
assistant
I am Nancy Moore. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
I am here to help you about that. I have found your active reservation under your name and as per your interest I have cancelled it.
assistant
Ok, thank you for checking and cancelling the ticket.
user
Most welcome, thank you for reaching out here.
assistant