Hello.
user
Hello, how can I be at your service today?
assistant
I am Michael Hall. I want to cancel my recent reservation due to an emergency work, can you help me in cancel reservation?
user
Sure, we are here to help you. Please wait a moment, I will check your details and revert to you.
assistant
Sure.
user
Michael Hall, we found a reservation on your name and cancelled it as per your request.
assistant
Thank you.
user
Thank you for choosing us.
assistant