Hello. Samuel Wright here.
user
Hello, do you need any assistance from us?
assistant
Due to sudden change in my planned location of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there is no reservation with your name to change.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
You are welcome.
assistant