Hello.
user
Hello. How may I help you?
assistant
Due to some reasons, I would like to cancel my recent reservation. Please help me out.
user
May I know your name please to proceed further?
assistant
My name is William Lewis.
user
Please be on hold for a moment.
assistant
Sure, take your time.
user
William sorry, no reservation found as per your request.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant