Hello.
user
Hello, how can I provide assistance to you?
assistant
Due to owing an emergency I want to change my existing reservation. Can you help me?
user
Sure, I will help you with changing your reservation. Please wait a minute I will check and let you know the details. May I know your name please?
assistant
My name is Paul Thompson.
user
Thank you. There were no reservation found with the given name in our database.
assistant
Ok, no issue. Thanks for your quick response.
user
Thank you for opting us, have a good day.
assistant