Hi.
user
Hello. How may I aid you today?
assistant
I would like to cancel my flight reservation as I met with an accident, please help me out.
user
Ok, I am here to help you with that. May I know your good name?
assistant
I am Christine Clark.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant