Hello.
user
 Hello, how may I oblige you today?
assistant
I am Patrick Hernandez. I want to cancel my recent reservation, due to some personal problems. Can you please help me?
user
Sure, please wait.
assistant
Ok, take your own time.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
It's ok, no problem. Thank you for your information.
user
Your welcome.
assistant