Hello.
user
Hello, how may I aid you today from my end?
assistant
I want to change my existing reservation due to some technical issues. Can you help me with that?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Thank you. I am Raymond Scott.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for reaching us.
assistant