Hello.
user
Hello. How can I assist you today?
assistant
My name is Stephanie Hernandez. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, will you please give me a moment?
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Welcome, have a great day.
assistant
Welcome.
user