Hello.
user
Hello, how can I guide you for today?
assistant
I am Gregory Martin. I would like to cancel my reservation as I am having delegates meet, can you please help me out?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us, have a nice day.
assistant