Hi.
user
Hello. How can I help you?
assistant
I recently booked a ticket to go to my home town, but, when I got the ticket details, the dates were mismatched. Can you please change my existing reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
May I know your name for checking is there any reservation available or not?
assistant
My name is Helen Campbell.
user
No reservation found on your name Helen Campbell. You want to know any thing else from us?
assistant
No, that's it. Thanks for your information.
user
Thank you for contacting us.
assistant
Welcome.
user