Hi.
user
Hello, how may I help you?
assistant
I want to change my reservation as my brother coming to home after long time. Can you help me in this?
user
Sure, wait a while. May I know your good name?
assistant
Ok, Virginia Jones is my name.
user
Thank you for providing your good name. Thank you for your patience.
assistant
OK.
user
No reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us, have a great day.
assistant
Thank you for the help.
user