Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, welcome to our agency. How can I assist you today?
assistant
Me and my friends planned some hangout trip, but suddenly trip got postponed due to heavy rainfall, so could you please help me to change my reservation to another date?
user
Will you please mention your name for checking your reservation?
assistant
Sure, my name is Mary Jackson.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting. Unfortunately, there is no reservation found under your name.
assistant
Oh, I think my friend changed it. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant