Hi.
user
Hello, how can I help you today?
assistant
Due to some health issues, I want to cancel my reservation. Can you please help me out?
user
Sure, we are here to cancel your recent reservation. May I know your name?
assistant
I am Richard Thomas.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for availing us.
assistant