Hello.
user
Hello, how may I help you?
assistant
My name is Joshua Clark. Could you do me a favour in cancelling my recent reservation?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.
assistant
It's ok, thank you for the information.
user
Thanks for reaching to us.
assistant