Hello.
user
Hello, how may I oblige you today?
assistant
My name is Rachel Hernandez, can you please help me in cancel my reservation?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Ok, take your time.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Thank you for the information.
user
Thank you for opting us.
assistant