Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your good name?
assistant
Sure, my name is Frank Phillips.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant