Hi.
user
Hello. How can I help you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, can I know your name please?
assistant
Sure, Karen Clark here.
user
Please give me a moment.
assistant
Sure.
user
We did not find any reservation on your given name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant