Hello.
user
Hello.
assistant
Karen Lee here.
user
How can I help you today?
assistant
I want to cancel my recent reservation due to some issues. Can you please help me in that?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment to check your previous reservation.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
It's ok, no problem. Anyway thank you for the information.
user
Welcome, have a nice day.
assistant