Hello.
user
Hello, how may I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am John Anderson.
user
 Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant