Hi, I am Jennifer Carter.
user
Hello, how may I render you today?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues it got cancelled. Can you help me in cancellation?
user
Sure, may I now your good name please?
assistant
I made a reservation by this name Jennifer Carter.
user
Ok, please wait for some time.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant