Hi, I am Nancy Garcia.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my meeting with client got postponed. So please change my existing reservation.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for choosing us.
assistant