Hello. I am Joseph Miller.
user
Hello, how may I guide you Miller?
assistant
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want cancel my reservation, can you help me?
user
Sure, I am here to help you, just wait for a while. Thank you for waiting, there is no booking done on your name which is showing in our data base. Hope you can understand.
assistant
Oh it's ok. Thank you for your information.
user
Thank you for approaching us. Welcome.
assistant