Hello.
user
Hello. How may I help you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Yes, can you share me your name?
assistant
Sure, my name is Kevin Anderson.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant