Hi.
user
Hello. How can I help you?
assistant
Myself Dorothy Robinson. I want to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant