Hello.
user
Hello.
assistant
I am Carolyn Carter.
user
How may I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
user
Thank you for reaching us.
assistant