Hello.
user
Hello. How may I serve you?
assistant
I want to do some changes in my existing reservation, can you help me in doing some changes?
user
May I know your name for checking please?
assistant
Please, check the previous reservation on Dorothy Taylor.
user
Dorothy Taylor, no reservation was found by your name.Sorry for the inconvenience.
assistant
That's ok, no issue. Thank you for your help.
user
Thank you for utilising our services. Have a great day.
assistant