Hi.
user
Hello, how may I assist you today?
assistant
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
user
Sure, may I know your name?
assistant
My name is Elizabeth Harris.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant