Hello.
user
Hello. How can I help you at this moment?
assistant
I need to change my reservation due to my planned trip got postponed.So please help me with changing my reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, myself Pamela Lopez.
user
Ok, please wait a moment.
assistant
Sure, take your time to check.
user
There is no previous reservation found in your name Pamela Lopez.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for reaching us, have a good day.
assistant