Hi.
user
Hello. How can I aid you at this moment?
assistant
Michelle Taylor here. Can you please help in cancelling my flight as my meeting got cancelled?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Sure.
user
Michelle Taylor, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant