Hello, I am Benjamin Baker.
user
Hello, how can I help you today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you aid me to change it?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please give me a minute, I will check the reservation on your name.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for approaching us.
assistant