Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my reservation?
user
Ok, please can I know your name to check for reservation status?
assistant
I am Paul Williams.
user
Ok, thank you for waiting. Your reservation is found, may I know your new airport codes to amend?
assistant
My airport codes are from HOU to JFK.
user
Ok, please can I know the dates of your journey to proceed?
assistant
I am planning to start on Jan 30 and need to return on Feb 01.
user
Ok, please let me know if you have any specifications.
assistant
I need a connecting flight.
user
Ok, please can I know if you need anything else?
assistant
No.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, there is no flight available to amend the reservation you asked.
assistant
Ok, no problem.
user
Sorry for the inconveniences cause to you.
assistant
Thank you.
user
Thank you for choosing our agency.
assistant