Hi.
user
Hello, how can I help you?
assistant
Actually, I need to cancel my reservation which is done recently due to some issues, can you please help me out?
user
Sure, can I ask you for your name.
assistant
Sure, my name is Gregory Thomas here.
user
Give me a moment.
assistant
Sure, I will wait.
user
Gregory Thomas, sorry to inform that there is no reservation by your name .
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your service.
user