Hello.
user
Hello. How can I assist you today?
assistant
I reserved a flight some other airline it is not a good airline providing service to the people, then I planned to do some changes in my reservation.
user
Sure, I will help you in changing reservation.
assistant
Please, check the previous reservation on Patrick Hall.
user
Sure, Please wait a moment, I will check your previous reservation available or not. No previous reservation available on your name Patrick Hall.
assistant
That's ok, no issue. Thank you for your information.
user
You are welcome.
assistant