Hello, I am Robert Adams.
user
Hello, how can I help you?
assistant
 Unfortunately I have an emergency meeting so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, to inform you that there is no reservation found with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant