Hi.
user
Hello.
assistant
I am Matthew Young.
user
How can I address you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for choosing us, have a nice day.
assistant