Hi.
user
Hello. How may I aid you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check your previous reservation?
assistant
Michael Johnson.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant