Hello.
user
Hello.
assistant
Myself Virginia Harris.
user
Harris, how can I help you today?
assistant
My scheduled examination dates has been postponed. So, I would like to change my existing reservation.
user
Ok. Wait for a moment to check your reservation status.
assistant
Ok.
user
Sorry Harris, I did not find any reservation with your name.
assistant
That's ok.
user
Anything else to help you.
assistant
No, thank you for the information.
user
It's my pleasure Virginia Harris, have a nice day.
assistant