Hello.
user
Hello, how may I aid you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me?
user
Sure, we are euphoric to help you.
assistant
Thanks.
user
May I know your name?
assistant
My name is Susan Turner.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for contacting us.
assistant