Hello.
user
Hello, how can I oblige you?
assistant
Please help me in cancelling my earlier reservation to go for a holiday trip as I have some emergency work at my home place.
user
Ok. I will help you.
assistant
Thank you.
user
Can I have your name to check the reservation?
assistant
My name is Lisa Martin.
user
Please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for waiting. There is no reservation found on your specified name.
assistant
Ok, no problem. thanks for the response.
user
Thank you for approaching us.
assistant