Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, my live concert in Washington got cancelled, so I want you to cancel my recent reservation.
user
Sure, I will help you. Can I have your name please?
assistant
Sure, Angela Clark here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name, and successfully cancelled.
assistant
Thank you for your kind service.
user
Thank you for reaching us.
assistant