Hello.
user
Hello.
assistant
I am Samuel Turner.
user
Samuel Turner, how may I assist you today?
assistant
Can you please help me to cancel my active reservation?
user
Sure, I will help you.
assistant
Ok.
user
I am sorry to inform you that there is no active reservation done on your name.
assistant
Ok, no problem. Thank you.
user
Samuel Turner, thank you for reaching us. Have a great day.
assistant