Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to owing emergency. Can you please help me with cancelling?
user
Sure, Let me know your name to check the reservation for cancellation process.
assistant
I am Pamela Walker.
user
Thank you, Please wait.
assistant
Ok.
user
Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.
assistant
Not an issue.
user
Thank you for opting us, Hope to serve you again.
assistant
Thanks for your response.
user