Hi.
user
Hello. How can I aid you at this moment?
assistant
I want to cancel my reservation which I have done under my name Jennifer Edwards last week as my schedule got cancelled so I want to cancel my reservation. Can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
I have already mentioned it.
user
Ok, please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
It's ok, anyway thank you for the information.
user
Thank you for contacting us, have a good day.
assistant