Hello.
user
Hello. How may I aid you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
I am Pamela Gonzalez.
user
Ok, please hold on a moment.
assistant
Sure, take your own time.
user
There is no previous reservation available under your name.
assistant
It's ok, not a problem, thank you.
user
Thank you for reaching us.
assistant