Hello.
user
Hello, How can I assist you today?
assistant
I am Gary Hall. I want to change my existing reservation. Could you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
OK.
user
Thank you for your time, we are sorry to inform you that we did not find any reservation on your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant