Hello.
user
Hello, how can I aid you?
assistant
Helen Roberts here. I want your help in changing my reservation. Can you please help me in that?
user
Sure, give me a minute.
assistant
Ok, take your time.
user
Sorry, there is no active reservation found under your name.
assistant
It's ok, no problem. Anyway thank you for the information.
user
Thank you for choosing us.
assistant