Hi.
user
Hello. How may I assist you?
assistant
I would like to change my reservation as I have some important work at my office, can you please help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Richard Rodriguez here.
user
Wait a moment please.
assistant
Sure.
user
Richard Rodriguez, we haven't found any reservation under your name in our database.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant