Hello.
user
Hello, how can I help you today?
assistant
Due to my health issues, I decided to cancel my trip, so can you help me in cancelling the recent reservation?
user
Sure, I can cancel your reservation. Let me check for your reservation status.
assistant
Ok.
user
Before I check, can you provide me your name?
assistant
My name is Sharon Garcia.
user
Sorry Sharon, I have not found any reservation by your name.
assistant
It's ok, no issues.
user
Thank you for contacting us, take care of yourself.
assistant
Sure, thank you.
user