Hello. I am Jason Wright.
user
Hello, How can I serve you?
assistant
Me and my team planned an event in a University, but due to some issues it has been postpone to some other date. Could you please help me in  changing my previous reservation?
user
Sure, Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant