Hello.
user
Hello. How can I assist you at this moment?
assistant
I got to know that AA airline is not good so, I want to change my reservation.Can you help me?
user
Sure, I will help you with that. May I know your good name for checking reservation status?
assistant
Myself Katherine Anderson.
user
Ok, please be hold on for a while.
assistant
Sure.
user
Thank you for waiting. Sorry Anderson, I have not found your name in the reservation list to change.
assistant
No problem, thank you for checking.
user
Most welcome. Thank you for choosing us.
assistant