Hello.
user
Hello,. How can I help you?
assistant
I am Patricia Lee, I want to change my existing reservation due to postpone of my friend engagement.
user
Sure, please hold on. I will check in the reservation list and get back to you.
assistant
Sure.
user
Thanks for holding on, there is no reservation found with your name.
assistant
No problem, thank you for your help.
user
Thanks for reaching us.
assistant