Hello. I am Debra Evans.
user
Hello, How can I aid you?
assistant
Due to some changes in academic calendar, my exams were postponed.
user
Ok.
assistant
Can you please help me in changing my previous reservation?
user
Sure.
assistant
Thank you.
user
Wait for a while.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Not an issue, thank you for the response.
user
Thank you.
assistant