Hello.
user
Hello.
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me in cancelling the reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please mention your name to proceed further process.
assistant
Sure, I am Sarah Garcia.
user
Please wait for a while.
assistant
Ok.
user
Sorry Sarah, there is no reservation found by your name.
assistant
Ok, no problem. Anyway's thank you for your information.
user
Thank you for reaching us.
assistant