Hi.
user
Hello. How can I assist you?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me/.
user
Sure, can I know your name please?
assistant
Ok, my name is Melissa Taylor.
user
Ok, wait a moment please.
assistant
Sure, I will wait.
user
Sorry Taylor, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Anyways, thank you for your service.
user