Hello.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, we are glad to help you. Please help me with your good name to proceed further.
assistant
I am Amy Davis.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant