Hi.
user
Hello.
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Good to hear that from you.
user
Can I know your name please?
assistant
Sure, I am Emily Parker.
user
Ok, wait a moment please.
assistant
Sure, please check my reservation details.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant