Hi.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
I am here to help you with that. To check with the reservation status, can you please help me with your name?
assistant
I am Edward Mitchell.
user
Thank you for sharing your name, Edward Mitchell. Please allow me 1-2 minutes while I check with the reservation status.
assistant
Ok.
user
Edward Mitchell, we regret to inform that there is no active reservation found under your name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant