Hi.
user
Hello, how may I guide you today?
assistant
I want to cancel my reservation due to the sudden health issues. Can you help me in that?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Kindly mention your name.
assistant
Ok, I am Emma Phillips.
user
Thanks for your name, please wait for a while.
assistant
Sure, Make it fast.
user
Thanks for your time, we did not find any reservation on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for reaching our service.
assistant