Hi.
user
Hello.
assistant
I am Emma White.
user
How may I assist you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
No problem, thank you.
user
Thanks for opting us.
assistant