Hello,.
user
Hello. How can I help you?
assistant
I am Jeffrey Lopez, I planned a trip with my friend but the trip has been cancelled.
user
Ok.
assistant
Can you cancel my reservation?
user
Sure, I am here to help you in cancelling the reservation.
assistant
OK.
user
Sorry to tell that there is no reservation on your name.
assistant
OK, no matters.
user
Thank you for approaching us.
assistant
Thank you for helping me.
user