Hi.
user
Hello, how may I help you?
assistant
Please change my existing reservation owing to an emergency.
user
Sure, can I know your name?
assistant
I am Timothy Clark.
user
Ok, please wait a moment.
assistant
Sure.
user
We found your reservation. Please help me with your travelling dates.
assistant
Travelling dates are from 12/23 to 12/25.
user
Ok, let me know your source and destination airport codes?
assistant
Source airport code is OAK and destination airport code is PHX.
user
We found a flight from Delta airline with 1 connection and fare is 100. Shall I proceed?
assistant
Please proceed.
user
Your ticket is booked with 1011 flight number.
assistant
Thank you.
user
Thank you for reaching us.
assistant