Hello.
user
Hello, how may I assist you at this moment?
assistant
I need to change my existing reservation because my trip has been postponed, can you please aid me?
user
Sure, we are glad to help you. Can you please help me with your good name?
assistant
Linda Wilson here.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation has been done on your name in our database.
assistant
Not an issue, thank you for searching.
user
Thank you for choosing our service.
assistant