Hi.
user
Hello. How may I assist you now?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Ok, I am Patrick Edwards.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
It's ok, thanks for your support.
user
Thank you for approaching us, hope you have a great day.
assistant