Hi.
user
Hello. How may I help you?
assistant
Due to bad weather conditions, I cannot attend my meeting. Can you help me to change my existing reservation?
user
Sure, I will help you. Please provide your name.
assistant
Sure, my name is Cynthia Roberts.
user
Cynthia, no reservation has been found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant