Hi.
user
Hello. How can I aid you?
assistant
I would like to cancel my recent reservation as my exam got postpone due to some technical issues. Can you help me in cancellation?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
We found a reservation by this name.
assistant
Ok, please proceed for the cancellation.
user
Your fight ticket has been cancelled.
assistant
Thank you for your help in cancellation.
user
May I know your name for documentation purpose?
assistant
I am Michael Walker.
user
Thank you for opting us.
assistant