Hello, Timothy Mitchell here.
user
Hello Timothy. How can I help you?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry Timothy, I couldn't find any reservation on your name.
assistant
It's fine. Thank you for searching.
user
You are welcome.
assistant