Hello.
user
Hello. How can I help you?
assistant
I am Paul Rodriguez. I want to do some modifications in my previous reservation, can you please help me?
user
Sure, I will help you to change your reservation.
assistant
Thank you for accepting my request.
user
Please give me a moment.
assistant
Ok, I will wait for your replay.
user
Sorry, no reservation found on your name to change.
assistant
That's ok, thank you for your information.
user
Welcome, have a nice day.
assistant