Hello.
user
Hello, how can I be your helping hand today?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jerry Edwards.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant