Hello.
user
Hello. How can I help you today?
assistant
Nancy Smith here. Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure,I will help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure, take your time.
user
Sorry to inform this, no reservation is found on your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant