Hello.
user
Hello.
assistant
I am James Walker.
user
How may I guide you today?
assistant
I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your details.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant