Hello.
user
Hello, how may I assist you?
assistant
I am Rebecca Wilson. I need to book a ticket from EWR to BOS, can you help me in that?
user
Sure, may I know your planned travel dates please?
assistant
My travelling dates are Sep 14 to Sep 16.
user
There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?
assistant
I need a direct flight, please can you check for that?
user
Sorry, there is no direct flight available on your requested dates.
assistant
Ok, thank you for the information.
user
You are welcome.
assistant