Hello.
user
Hello. How can I help you today?
assistant
I am Sharon Nelson from New York. I would like to cancel my recent reservation, can you help me with this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant