Hi. I am Daniel Lopez.
user
Hello, how may I serve you?
assistant
My exams got postponed so, I need to change my reservation. Can you please help me in changing the reservation?
user
Please wait for a while, I will check your status and let you know.
assistant
Ok.
user
There is no reservation found with your given name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for communicating with us.
assistant