Hello.
user
Hello, how may I serve you for the day?
assistant
I want to cancel my recent reservation, due to heavy rainfall at my source. Can you please cancel my reservation which was made on the name of Brenda King?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please hold on  for a moment.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
We hardly tried to find your reservation, but no reservation has been found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant