Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my recent reservation. can you please help me?
user
Sure, I will help you. Please help me with your name.
assistant
Myself Matthew Harris.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Matthew Harris, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant