Hello.
user
Hello. How may I aid you today?
assistant
I would like to do some modifications in my existing reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
assistant
Sure, the ticket has been reserved on the name Nicholas King.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Nicholas King, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant