Hello.
user
Hello. How can I help you?
assistant
Can you please help me out to cancel my reservation?
user
Sure,please provide your details for cancel  reservation.
assistant
Sure, this is Ryan Roberts.
user
Wait a moment, I will inform you.
assistant
OK.
user
Sorry, there is no reservation on your name  Ryan Roberts.
assistant
OK, that's fine. Thank you for your information.
user
Your welcome.
assistant