Hi.
user
Hello, what can I do for you?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, may I know your name?
assistant
Thank you. Shirley Nelson.
user
Wait a minute.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
That's Fine. Thank you for the information.
user
Thank you for choosing us.
assistant