Hello, I am Benjamin Harris.
user
Hello, how may I support you today?
assistant
I just want to cancel my recent reservation, due to heavy rainfall at my destination. Can you aid me to cancel my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's Ok. Thanks for your help.
user
Thank you for reaching us.
assistant