Hi.
user
Hello.
assistant
I am Dennis Mitchell.
user
How may I assist you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, please wait a moment, let me check with your details.
assistant
Ok.
user
Found your active reservation on your name, shall I cancel the reservation?
assistant
Please go with the cancellation.
user
Your ticket has been successfully cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching our service.
assistant