Hello.
user
Hello. How may I help for the day?
assistant
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
user
Sure, I am here to assist you. Can you please share your name?
assistant
My name is Ashley Campbell.
user
Please wait for a while, I will get back to you.
assistant
Sure.
user
No reservation is there earlier to proceed with cancellation.
assistant
That's not a problem.
user
Thanks for availing us, Have a nice day.
assistant
Thanks for your kind service.
user