Hello, I am Scott Scott.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to change my reservation.
user
Sure. Please let me a while.
assistant
Ok, take your time.
user
Sorry, there is a flight ticket reserved on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user
You are welcome.
assistant