Hi.
user
Hello, how can I provide assistance to you?
assistant
I need to change my existing reservation some health issues, can you please help me with that.
user
Sure, we are glad to help you change it.
assistant
Thank you.
user
May I know your name?
assistant
Stephen Hall here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change your reservation.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for consulting us.
assistant