Hello.
user
Hello.
assistant
My name is Scott Collins.
user
How can I help you?
assistant
Does your agency provide cancellation service?
user
Yes, we do provide cancellation service.
assistant
I have a meeting to attend at the time of my journey. Can you please cancel my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Scott, no reservation has been found on your name .
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing our agency.
assistant