Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, I am here to help you. Please provide me your name to check the reservation status.
assistant
My name is Andrew Baker.
user
Please allow me a moment.
assistant
Sure.
user
Sorry Andrew Baker, there is no active reservation on your name in our database.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant