Hello.
user
Hello, what can I do for you today?
assistant
I want to do some changes in my existing reservation Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you share your name to check for the reservation in our portal?
assistant
My name is Benjamin Walker.
user
Sorry, no reservation found on your name in our portal to change it.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user