Hi.
user
Hello. How can I help you today?
assistant
I am William Wright. I want to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant