Hi.
user
Hello, how can I support you today?
assistant
I am Jessica Lopez, I am unable to travel right now due to heavy rains, so can you help me cancelling my reservation?
user
Sure, i will help you with that.
assistant
Thank you.
user
Jessica, please wait for a moment, let me check the reservation on your name.
assistant
Ok, I will wait for your response.
user
Thanks for waiting, sorry to inform that there is no any reservation found in our system data.
assistant
Oh! No problem, thank you for your services.
user
Thank you for visiting us, we hope see you again.
assistant