Hi.
user
Hello,. How may I serve you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, we are rapturous to help you.
assistant
Thank you.
user
To check the reservation list, may I know your name?
assistant
Yes, my name is Laura Gonzalez.
user
Thanks for providing your name, please wait a while.
assistant
Ok.
user
Thanks for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thanks for your approach. Have a nice day.
assistant