Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, may I know your good name?
assistant
I am Michael Perez.
user
Ok, please wait for a minute.
assistant
Sure, take your own time.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant