Hello.
user
Hello, how may I help you today?
assistant
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Yes, my name is Kenneth Green.
user
Please wait a minute.
assistant
Sure, take your own time.
user
Sorry, there is no active reservation found on your name to change.
assistant
That's fine, thank you for the information.
user
Thank you for choosing us.
assistant