Hello, I am Carolyn Williams.
user
Hello, how may I aid you now?
assistant
I need to change my recent reservation due to health problem. Could you please help me in doing that?
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for holding, there was no reservation found under the given name.
assistant
No problem, thank you for your information.
user
Thank you for connecting us.
assistant