Hello.
user
Hello. How may I help you today?
assistant
I would like to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Brian Lopez.
user
Please wait for a minute.
assistant
Sure, take your time.
user
We are regret to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant