Hello.
user
Hello, how can I help you?
assistant
I am Joseph Phillips.
user
Ok.
assistant
Actually, there is small change in my journey. Can you help me to change my existing reservation?
user
Sure, please wait I will check the status of your previous reservation.
assistant
Ok.
user
Sorry, no reservation found as per your details.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant