Hello.
user
Hello. How can I help you?
assistant
Rebecca Harris here, due to my health issue I want to cancel my reservation. Please, aid me about it.
user
It's ok. Please wait for a moment, let me check your reservation details.
assistant
Ok, fine.
user
Sorry, there is no reservation found by your name.
assistant
Ok, fine it might not be done properly at the time of booking. Anyway thank you for the help.
user
Thank you and get well soon, take care.
assistant