Hi.
user
Hello. What help that you need from my side?
assistant
I want to change an existing reservation due to my health issues, can you help me with this?
user
Sure, I can help you and please share your good name for checking.
assistant
I am Cynthia Roberts.
user
Give me a moment.
assistant
Sure.
user
Thank you for being on hold, there is no reservation found for the user name in data base.
assistant
Ok, not an issue. Thank you for your information.
user
You are most welcome and thank you for reaching our agency.
assistant