Hi.
user
Hello. How may I assist you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please let me know with your name.
assistant
Cynthia Moore.
user
Please allow me a minute to check for your booking details.
assistant
Ok.
user
Thank you. Cynthia Moore, I have found your flight booking details. Please help me with your depart and arrival airport codes.
assistant
DCA and CLT are my airport codes.
user
Please let me know with your re-planned travelling dates.
assistant
11/23 and 11/25 are my travelling dates.
user
Please help me with your preferred class to fly.
assistant
There are no preference in class.
user
Do you prefer to have a break in your journey?
assistant
No.
user
To help you better, please let me know if you have any other preferences in your journey.
assistant
I don't have any other comforts.
user
Thank you for letting me know.
assistant
Ok.
user
Please allow me a minute.
assistant
Sure.
user
Cynthia Moore, I am really sorry to inform you that there are no flights available for your journey.
assistant
No issue. Thank you.
user