Hi.
user
Hello. How may I serve you at this moment?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I know your name?
assistant
I am Margaret Allen.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us.
assistant