Hello.
user
Hello. How can I help you today?
assistant
My name is Andrew Johnson. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, I didn't find any reservation on your name in our database to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for opting us, have a great day.
assistant