Hello.
user
Hello. How may I be of your service?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, I'll try to help you in changing an existing reservation. Can I have your name please?
assistant
Thank you. My name is Gregory Scott.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for approaching us.
assistant