Hello.
user
Hello, how may I guide you today?
assistant
I am Helen King. I would like to change an existing reservation that has been booked earlier this week.
user
Please give me a moment to check.
assistant
Please take your time.
user
Sorry Helen, there is no reservation available in our database on your name.
assistant
No issues, thank you for the information.
user
You are most welcome Helen.
assistant