Hello.
user
Hello.
assistant
I am Sandra Mitchell.
user
How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure Sandra, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant