Hello.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my previous reservation which I have done in last week?
user
Sure, will you please let me know your name?
assistant
Sure, myself Ryan White.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
It's ok, not a big deal. Thanks for your help.
user
Thank you for reaching us.
assistant