Hi.
user
Hello. How may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am happy to help you. Please, share me your good name to check your reservation status.
assistant
Kevin Allen here.
user
Ok, please wait for a while. I will check with it and get back to you.
assistant
Sure.
user
Sorry to say that, we have not found any active reservation on your name in our records. Thank you for opting us.
assistant
Thanks for your information.
user
My pleasure.
assistant