Hello, I am Ashley Collins.
user
Hello, how can I help you?
assistant
Due to cancellation of my sports even at Denver so, It would be possible to cancel my recent reservation?
user
Sure, I will help you in cancelling the reservation. Please wait for a while.
assistant
Ok.
user
Sorry to inform that there is no reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us, hope you contact us again.
assistant