Hello.
user
Hello.
assistant
Dennis Carter here.
user
How can I help you today?
assistant
Can you please help me out in changing my recent reservation? As I have given wrong details previously.
user
Sure Dennis Carter, I am happy to help you with that.
assistant
Ok.
user
Has the ticket booked under the name which you have given to me now?
assistant
Yes, it was.
user
Ok Carter, please be on hold for a moment to check your reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry Dennis Carter, no reservation has found under your name to change when I have checked in our database.
assistant
Oh! May be something went wrong while I was booking the ticket, I'll recheck it once and get back to you later. Thank you anyways.
user
Most welcome. Thank you for choosing us.
assistant