Hello.
user
Hello, how may I help you?
assistant
I need you to make few changes in my recent flight booking.
user
Sure, I am here to assist you. May I know your name?
assistant
Thank you. My name is John Green.
user
Thank you. Please be online for a while, I will check your reservation status and let you know.
assistant
No hurry, no worry. Take your time. I will be here.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok. Thanks for your time.
user
You are welcome and have a nice day.
assistant