Hello. I am Helen Campbell.
user
Hello, how can I assist you?
assistant
I need to change my reservation as my plan to go for heritage tour got postponed. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
That's Ok, thanks for your response.
user
Thank you for opting us.
assistant