Hello. I am Nicholas Evans.
user
Hello. How may I help you today?
assistant
I need to change my existing reservation as my scheduled interview got postponed. Can you help me with it?
user
Sure, please wait a moment.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant