Hello.
user
Hello, how can I provide assistance to you?
assistant
I am Kevin Green. I want to cancel my reservation due to sudden demise of my great grandfather. Can you please cancel my reservation?
user
Sure, we are here to help you. Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure.
user
Thank you for your time. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, thank you for informing me.
user
Thank you for choosing us.
assistant