Hello.
user
Hello, how can I serve you today?
assistant
Can you please be my helping hand in changing  reservation as the baby shower program which I planned to attend got postponed?
user
May I know your good name?
assistant
Ok, I am Sarah Allen.
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, no issues. Thank you for your kind information.
user
Thank you.
assistant