Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, I will help you to cancel. May I know your name?
assistant
Myself Margaret Smith.
user
Smith, there is no reservation found for you to cancel your reservation.
assistant
Oh! that's fine. Thank you for the information.
user
Welcome. Thank you for choosing us.
assistant