Hello.
user
Hello, what kind of help are you looking for?
assistant
 want to attend my father retirement function. Can you book a ticket from PHL- CLT?
user
Sure, when do you want to fly and return on?
assistant
My planned travel dates are 11/18 and 11/20.
user
Do you need a connecting flight or a direct flight?
assistant
I want direct flight only, no more specifications please.
user
Do you have any other specifications?
assistant
No more, thank you.
user
Can I know your good name?
assistant
Sure, Robert Davis here.
user
Thank you for your details, we found a direct  flight 1002 in class economy which is in United Airlines. Shall I proceed?
assistant
Yes, you can proceed with that booking.
user
Your ticket has been confirmed.
assistant
Thank you for booking.
user
Thank you.
assistant