Hi.
user
Hello. How may I guide you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, can you help me with your name to proceed?
assistant
Sure, my name is Samantha Walker.
user
No reservation found for this search.
assistant
That's ok, thank you for the information.
user
Sorry for inconvenience. Thank you for choosing us.
assistant