Hello.
user
Hello, how may I aid you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Myself Michael Nelson.
user
Please allow me a moment.
assistant
Ok.
user
Sorry Michael Nelson, there is flight reservation on your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for reaching us Michael Nelson.
assistant