Hello.
user
Hello, how can I aid you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Jason Walker.
user
Ok, please wait for a while.
assistant
Sure.
user
Jason Walker, there is no active reservation found under your name to do cancellation.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant