Hi.
user
Hello, how may I help you today?
assistant
I am Anthony Moore. My exams got postponed so I need to change my existing reservation, Can you please help me with that?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user