Hello.
user
Hello.
assistant
I am Scott Walker.
user
How may I assist you?
assistant
I had planned to go on a vacation, but it was cancelled.Can you cancel my  recent reservation?
user
Give me a moment.
assistant
Sure, take your own time.
user
Sorry, I didn't found any reservation basis on your details.
assistant
That's sad to hear.
user
Sorry for the trouble.
assistant
Thank you for your quick response.
user
Most welcome.
assistant