Hello.
user
Hello, how may I assist you?
assistant
I want to change to my existing reservation, as my reservation was done on wrong dates. Can you please help me in changing the reservation?
user
Sure, may I know your good name please?
assistant
Thank you for the response. My name is Timothy Lee.
user
Please wait for a moment.
assistant
Ok, sure. I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
You are welcome.
assistant