Hello.
user
Hello, how may I assist you?
assistant
Kathleen Turner here. I need to change my existing reservation, can you help me?
user
Sure, please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for the help.
user