Hello.
user
Hello, how can I support you now?
assistant
I am have to attend an interview on my planned journey dates. Can you help me in changing my existing reservation?
user
Sure, I will help you with that. May I know your name for checking previous the reservation status?
assistant
Please check with the name Paul Collins.
user
Sorry, there is no reservation found on your name .
assistant
That's fine, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant