Hello.
user
Hello. How may I assist you?
assistant
Can you please help me with changing my previous booking now?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Patrica Perez.
user
Please hold on a moment.
assistant
Ok.
user
Patrica Perez, no reservation has been found on your name in our database.
assistant
Oh! That's fine. Anyways, thank you for checking with my booking.
user
Thank you for reaching us.
assistant
Most welcome.
user