Hello, I am Susan Thompson.
user
Hello, how can I help you Susan?
assistant
I want to visit my brother hometown in NY - EWR, can you help me with direct flight?
user
Sure, may I know your planned travel dates?
assistant
My depart is on 04/22 and return on 04/24.
user
Please share me your source point.
assistant
My origin is JFK.
user
Please wait for a while.
assistant
OK.
user
Thanks for waiting, sorry to say that, no flights were found with your given details.
assistant
No problem, I will try with another airline. Thank you.
user
Thank you for opting us.
assistant