Hello.
user
Hello. How can I assess you at this time?
assistant
I need to cancel my recent reservation because I am unable to catch the flight on the departure date, can you help me?
user
Yes, can you please provide your name?
assistant
My name is Betty Martinez.
user
I am extremely sorry, there is no ticket booking found on your name.
assistant
It's ok, thank you for the information.
user
You are most welcome and have a nice day.
assistant