Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled as of now.
user
Sure, can I have your name please?
assistant
Sure, my name is Amy Wright.
user
Ok, please wait for a while.
assistant
Sure, I'll wait for your response.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you for connecting with us.
assistant