Hello.
user
Hello, how may I best assist you now?
assistant
I am Donna Young and I want to cancel my reservation, as I am not feeling good. Will you aid me in this?
user
Sure, please wait a moment.
assistant
Thank you.
user
There is a reservation found on your name, shall I proceed for cancellation?
assistant
Yes, please.
user
Your ticket has been cancelled.
assistant
Thank you for your support.
user
Thanks for communicating us and have a good day.
assistant