Hello.
user
Hello. How can I aid you?
assistant
Due to issues going in my existing reservation, I want to cancel my reservation. Can you help me in this?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
May I know your name?
assistant
Myself Paul Hernandez.
user
Sorry for inconvenience, there is n reservation found with your name to cancel the reservation.
assistant
That's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your help.
user