Hello, I am Jennifer Baker.
user
Hello. How may I guide you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I will help you with that. Can you please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues thank you for your help.
user
Thank you for reaching us.
assistant