Hello.
user
Hello, how can I aid you?
assistant
Can you please help me with changing my reservation due to some changes in the trip plan?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to check your details in our reservation list?
assistant
My name is Nicholas Hall.
user
Ok, please wait a moment.
assistant
Sure.
user
Nicholas Hall, we didn't found any reservation found on your name.
assistant
Not an Issue, thank you for checking it for me.
user
Thank you for contacting us.
assistant