Hello. I am Jessica Nelson.
user
Hello, how may I assist you?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. So can you please help me to change an existing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
We found a reservation, can you please share me your travel dates?
assistant
My travelling dates are from 06/26 to 06/28.
user
Could you please share me your airport codes?
assistant
My airport codes are from DTW to OAK.
user
There is no flight on your details.
assistant
That's not a problem. Thanks for your information.
user
Thank you.
assistant