Hello.
user
Hello.
assistant
Susan King here.
user
King, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will do that for you. Please wait for a moment, let me check your reservation status in our database.
assistant
Sure, I'll wait for your response.
user
Sorry King, I have not found any reservation by your name in our database.
assistant
That's ok, thank you for giving the information.
user
You are welcome and thank you for choosing us.
assistant