Hi.
user
Hello.
assistant
I am Emily Jones.
user
Emily Jones, how can I aid you today?
assistant
I want to cancel my recent reservation as my interview got cancelled due to some technical issues. Can you help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Emily Jones, there are no flights reserved on your given name formerly.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant