Hello.
user
Hello, how may I aid you today?
assistant
I am Amanda Mitchell.
user
Sure, we are to help you.
assistant
 I want to change my reservation due to heavy storm. Can you help me in changing?
user
Please hold a moment.
assistant
Ok.
user
Thanks for your time, unfortunately no reservation found with your name.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant