Hello.
user
Hello. How may I help you?
assistant
Scott Robinson here. I would like to cancel my recent reservation due to some personal work, can you help me?
user
Ok, please wait a moment I will revert you back with the preferable information.
assistant
Sure.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
That's fine. Thanks for your help.
user
Thanks for consulting us.
assistant