Hi.
user
Hello. How may I help you today?
assistant
I want to change an existing reservation due to sudden change in my trip.Can you help me.
user
Sure, may I know your name?
assistant
I am Ronald Wright.
user
Wait a while.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
No issue. Thank you.
user
Thanks for contacting us.
assistant