Hello.
user
Hello, how may I aid you today?
assistant
I was planning to visit to Houston, but due to my health issues, I will be cancelling my reservation. Can you help me?
user
Sure, we are blissful to help you.
assistant
Thank you.
user
Can you please mention your name to proceed?
assistant
Sure, my name is Jeffrey Turner.
user
Ok, please hold a moment.
assistant
Ok, take your time.
user
Thanks for your time, sorry, unfortunately no reservation found on your name.
assistant
Oh! That's very sad to hear from you. Anyways, thank you for assisting me.
user
Thanks for reaching us, have a great day.
assistant
You are most welcome.
user