Hello.
user
Hello, how may I help you?
assistant
I am Raymond Allen. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
assistant
Sure, I will wait for your information.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and have a nice day.
assistant