Hi. I am Joshua Clark.
user
Hello, Please inform me, what can I do for you now?
assistant
Can you change my existing reservation as my exam has been postponed?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to specify that, there is no active reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thanks for connecting with us, wish you a good day.
assistant