Hello.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
I am Stephanie Taylor.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, we hope see you again.
assistant