Hello.
user
Hello, how can I be your helping hand today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please provide your name to proceed further.
assistant
Nancy Green here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name to cancel it.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us.
assistant