Hello.
user
Hello, how may I aid you today?
assistant
Help me in cancelling my previous flight reservation. As I modified my travel dates.
user
Sure, we are here to help you.
assistant
Thanks for accepting my request.
user
May I know your good name please?
assistant
I am Ryan Scott.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thanks for checking.
user