Hi.
user
Hello, how could I assist you?
assistant
I want to cancel my recent reservation due to sudden demise of my great grand mother. Can you help me in cancellation?
user
Can I know your name please?
assistant
I am Amy Roberts.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found with your provided name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you.
user