Hello.
user
Hello, how can I assist you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I can help you with that. May I know your good name please?
assistant
Myself Donald Edwards.
user
Ok, please wait for a while.
assistant
Ok.
user
Donald Edwards, there is no active reservation found under your name to do changes in that.
assistant
Not an issue. Thank you.
user
Thank you for choosing us, have a nice day.
assistant