Hi.
user
Hello. How can I assist you?
assistant
Yesterday night I have booked a flight ticket with incorrect location airport code. Can you please change my reservation if it is existing now?
user
May I know your name please?
assistant
Sure, I'm Thomas Young.
user
Sorry Thomas, I have not found any reservation under your name.
assistant
Thank you for the information.
user
Thank you for approaching us.
assistant