Hi. I am Carolyn Turner.
user
Hello, how can I help you today?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, there was no reservation found with your name.
assistant
OK, no issues. Thanks for the help.
user
Thank you for opting us.
assistant