Hello.
user
Hello, how may I assist you today?
assistant
I am Christopher Lopez, I want to cancel my flight ticket as my plan to meet my friend is cancelled. Can you help me with that?
user
Sure, we are here to help you. Please hold a moment.
assistant
Sure.
user
Thank you for your time, unfortunately no reservation found with provided name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant