Hello.
user
Hello. How can I aid you now?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you for your response.
user
May I know your name to check your reservation status?
assistant
Sure, my name is Sharon Young.
user
We have found a reservation on your name in our records, shall I proceed by cancelling?
assistant
Please cancel.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
My pleasure.
assistant