Hi.
user
Hello, how may I address you?
assistant
I want to change my existing reservation, can you help me out?
user
Sure, may I know your name?
assistant
Sure, Timothy Parker here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our data base.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant