Hi.
user
Hello. How may I help you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, that's fine. Anyways, my name is Charles Martin.
user
Thank you for providing your name.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant