Hello.
user
Hello. How can I help you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Sure, my name is Timothy Thompson.
user
Wait a moment please.
assistant
Sure.
user
Timothy Thompson, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant