Hello.
user
Hello. How can I assist you today?
assistant
Can you please change my reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
Stephanie Moore here.
user
Please allow me a moment while I check for the reservation status.
assistant
Sure.
user
Stephanie Moore, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you.
user
You are welcome. Thank you for contacting us.
assistant