Hello.
user
Hello, how may I help you today?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, we are perky to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Sure, myself Catherine Taylor.
user
Please be on hold.
assistant
Sure, I will wait for your response.
user
There is no reservation found on your name in our database to change it.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for availing us.
assistant