Hi.
user
Hello, how may I assist you today?
assistant
I booked a flight ticket with your agency for my holiday trip and now I want to make some changes in the travel date. So can you change my flight ticket reservation?
user
Sure, we are here to help you.
assistant
Ok.
user
Can I know on whose name it has been booked?
assistant
The flight ticket was booked on the name of Karen Young.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant