Hello.
user
Hello, How can I aid you?
assistant
Due to bad weather, I want to cancel my reservation.
user
Ok.
assistant
Can you help me?
user
Sure, I am here to help you. May I know your name?
assistant
Michael Perez here.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation on your name.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant