Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name?
assistant
Thank you, Myself Emma Robinson.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's Fine, Thank  you for the information.
user
Thank you for reaching us.
assistant