Hello.
user
Hello. How may I help you?
assistant
I am trying to cancel my recent ticket because I am unable to travel in the dates I have booked the ticket. Will you help me?
user
Sure, I will help you. May I know your name?
assistant
Thank you. My name is Samantha Perez.
user
There is no reservation found under your name.
assistant
It's ok, thank you for checking for my ticket.
user
Most welcome.
assistant