Hello.
user
Hello, how may I Support you?
assistant
Owing to an emergency, I just need to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, may I know your name?
assistant
Sure, my name is James Campbell.
user
Ok, please wait.
assistant
Sure.
user
We found a reservation on your name and it has been cancelled successfully.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant