Hello.
user
Hello, how can I guide you for today?
assistant
Mark Nelson here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for contacting us, have a nice day.
assistant