Hello.
user
Hello, how may I aid you?
assistant
As my friend met with an accident, I want to cancel the reservation with the name of Justin Walker. Will you aid me in this?
user
Sure, let me check the status and revert you.
assistant
Ok.
user
Thanks for your time. There is no reservation found by this name.
assistant
No problem. Thank you for your information.
user
Thank you for opting us.
assistant