Hi. I am Charles Turner.
user
Hello, how may I help you?
assistant
Can you please be my helping hand in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant