Hi.
user
Hello. How can I provide assistance to you?
assistant
Please help me to cancel my recent reservation as my trip got postpone due to bad weather conditions.
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Debra Roberts.
user
Ok, please wait for a while.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thanks for approaching us.
assistant