Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please provide me the name to check for the status.
assistant
Sure, my name is Christopher Allen.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, that's fine.
user
Thank you for reaching us.
assistant
Thank you for your service.
user