Hi.
user
Hello, how may I help you?
assistant
I am Jennifer Taylor and wants to cancel the reservation due to heavy snow-storm to start my journey.
user
Sure, we are here to help you.
assistant
Ok.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. We have found a reservation on your name.
assistant
Fine.
user
Shall I cancel it?
assistant
Yes, cancel it.
user
Your reservation is cancelled.
assistant
Thank you for your assistance.
user
Thank you for reaching us, have a good day.
assistant