Hello.
user
Hello, How may I provide service to you?
assistant
My friend marriage was post postponed so I need to change my reservation, can you please help me to change my reservation?
user
Sure, I am here for that. To proceed for changing, we need to know your name please?
assistant
I am John Thompson.
user
Ok, please hold on for a minute.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thanks for the help.
user
Thank you for approaching us regarding your ticket changing process.
assistant