Hello, I am Lisa Davis.
user
Hello, how may I assist you?
assistant
I want to cancel ticket due to my health issues. Can you help me?
user
Sure, hold on for a moment. Let me check in our previous data base.
assistant
Take your time.
user
Sorry Lisa, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user