Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, due to an health issue. Can you help me?
user
Sure, I am here to help you. Can I have your name to check your ticket status?
assistant
Sure, I am Christopher Lopez.
user
Ok, please give me a minute.
assistant
Ok.
user
Sorry for the trouble, there is no active reservation found with your name in our system data to cancel.
assistant
Ok, no problem. Thank you for your information.
user
You are most welcome.
assistant