Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
May I know your name please?
assistant
Sure, Joseph Carter here.
user
Please wait a while.
assistant
Sure, I will wait.
user
Carter, sorry to say, there is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant