Hi. I am Pamela Martinez.
user
Hello, how best I can aid you today?
assistant
Owing an emergency want to change my reservation, so can you help me with it?
user
Sure, we are gleeful to help you. Please wait for sometime.
assistant
Ok.
user
Thanks for your time, we found a reservation on your specified name. Can you please share your new dates to travel?
assistant
Yes, my travelling dates are 10/20 and 10/22.
user
Ok, let me know your selected airport codes.
assistant
Sure, my airport codes are Detroit, MI-DTW and Austin, TX-AUS.
user
As per your information, we found a flight with couple of connections. Are you comfortable with this?
assistant
No, I need only 1 connection.
user
Ok. Thank you for choosing us.
assistant
Thank you for the information.
user