Hello.
user
Hello,. How may I serve you today?
assistant
I am Samantha Harris, I want to cancel my recent reservation due to postpone of my interview. Will you help me in that?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for holding on, there is no reservation found with your specified name.
assistant
No worries at all, thank you.
user
Thanks for contacting us, hope to serve you again.
assistant