Hello.
user
Hello. How may I assist you?
assistant
I am Michael Lee here, I want to reserve my ticket which is direct for me to travel, can you please help me?
user
Sure, I will help you. May I know your trip dates please?
assistant
Sure, my planned dates of journey is from 01/13 to 01/15.
user
May I know your airport codes please?
assistant
Ok, my respective airports codes are from PHL to ORD.
user
Lee, no flights has been found on your journey dates.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant