Hello.
user
Hello, how can I assist you now?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Myself Sarah Turner.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you for checking out.
user
Thank you for visiting us, we hope see you again.
assistant