Hi. I am Angela Johnson.
user
Hello, how can I serve you now?
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me with cancellation.
user
Sure, please wait for a while.
assistant
Ok, I will.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
No issues, thanks for the response.
user
Thanks for choosing us, we hope to serve you again.
assistant