Hello.
user
Hello. How may I assist you today?
assistant
I am Edward Evans.
user
Welcome to flight booking agency Evans.
assistant
Thanks, I want to cancel my flight ticket, can you help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant