Hello.
user
Hello, how can I assist you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, myself George Carter.
user
Please wait for a while.
assistant
Sure.
user
We don't have any reservation on your name to cancel.
assistant
No problem, thank you for your information.
user
Thank you.
assistant