Hi.
user
Hello.
assistant
Myself Rebecca Hernandez.
user
How can I help you Rebecca?
assistant
I want to change my reservation as I am unwell, can you please do that for me?
user
Ok, please wait for a moment.
assistant
Sure.
user
No reservation found under your name.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us.
assistant