Hello, I am Cynthia Collins.
user
Hello, what services are you looking for?
assistant
I would like to amend my recent existing reservation. Can you please help me with this?
user
Absolutely, I will help you. Did you booked the ticket on the name Cynthia Collins?
assistant
Yes, I have booked the ticket on my name itself.
user
Fine. Can you please stay online for a moment? I will check the full details of your past reservation.
assistant
You can take your time, I will be online.
user
Apologetic, I checked with your name in our records, here there is no ticket showing on your name in our records.
assistant
It's ok. Once again I will check with my brother whether he might cancelled it before.
user
Fine, you can reach us if your concern is not solved. We will try to find a way to solve your issue.
assistant
Thank you for your involvement.
user
Welcome, I was gratified to help you. Thank you for consulting us. Have a tremendous day.
assistant
You are welcome.
user