Hello, my name is Michelle Jones.
user
Hello, how may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Please stand by I will revert you.
assistant
Ok.
user
Thank you, sorry no reservation found with your name.
assistant
Ok fine, thanks for the information.
user
Have a nice day.
assistant