Hello.
user
Hello. How may I assist you?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, myself Christine Rodriguez.
user
Christine, there is no reservation found with your details.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant