Hello.
user
Hello.
assistant
Sharon Phillips here.
user
How can I aid you?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait I will revert you.
assistant
Ok.
user
 Sorry, no reservation was found on your name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant