Hi.
user
Hello. How can I assist you now?
assistant
I am Anthony Lee. I need to change my existing reservation, can you please help me with that?
user
Sure Anthony Lee, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Anthony Lee, no reservation has found under your name to change.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us, have a good day.
assistant