Hello.
user
Hello.
assistant
John Moore here.
user
How may I assist you at this moment?
assistant
Due to inconvenience of my dates, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will glad to help you with that as per your convenience to serve you better as per my policy.
assistant
Ok.
user
Please wait a moment to check your previous reservation.
assistant
I will wait.
user
We regret that, there is no reservation found with your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us, have a great day.
assistant