Hi. I am Kenneth Evans.
user
Hello, how may I help you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. No reservation was found on your name to cancel.
assistant
Ok, no problem.
user
Ok, fine.
assistant
Thanks for your information.
user
Thank you for reaching us, have a good day.
assistant