Hello.
user
Hello.
assistant
I am Jonathan Lee.
user
How can I assist you today?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Jonathan Lee, there is no reservation found under your name.
assistant
No issues, thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant