Hello.
user
Hello.
assistant
Patrick White here.
user
White, how can I assist you?
assistant
I want to cancel my ticket due to dense fog in my hometown.
user
Sure, I will help you with that. Let me check your reservation status in our database.
assistant
Sure.
user
White, I have not found any reservation on your name in our database.
assistant
No problem, thank you.
user
You are welcome and thank you for choosing us.
assistant