Hi.
user
Hello, how may I render you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your good name?
assistant
Sure, my name is Kimberly Jones.
user
Ok, please wait for a minute.
assistant
Sure, I'll be online.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant