Hello, I am Stephen Davis.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as my exams got postponed, can you please help me?
user
Sure, please wait for a while. I will check in the reservation list and revert to you.
assistant
Ok.
user
we are sorry to inform you that there is no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant