Hello. I am Anthony Young.
user
Hello, how can I help you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant