Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, due to some personal problems. Can you help me?
user
Sure, I can help you with that. Please wait for a while. May I know your good name please?
assistant
Thank you. Sure, I am Donald Clark.
user
Ok, please wait.
assistant
Sure.
user
I found your reservation details and I have successfully cancelled it.
assistant
Ok, thank you for your help.
user
Thank you for choosing us.
assistant