Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Sure, myself Dennis Brown.
user
Ok, please give me a moment.
assistant
Sure, take your time.
user
We found your reservation on your name and cancelled successfully.
assistant
That is great. Thank you for your help.
user
Thank you for approaching us.
assistant
Most welcome.
user