Hello.
user
How can I help you.
assistant
I am Gary Perez. I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Please give me a couple of minutes.
assistant
Sure, I will wait.
user
Sorry for your inconvenience there are no flight at that time.
assistant
That's fine. Thank you for your service.
user
Thanks for consulting our agency.
assistant