Hi,. I am Kenneth Garcia.
user
Hello, how can I abet you today?
assistant
Owing to an emergency, I need to change my reservation. Can you help me with that?
user
Sure, I will assist you.
assistant
Thanks you for considering for my request.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry Kenneth Garcia, no reservation found on your name in our records.
assistant
Oh! may be booking not done properly. Thanks for your quick response.
user
Thank you for choosing us.
assistant