Hello.
user
Hello, how may I assist you?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sure, the ticket is reserved under the name Ruth Brown.
user
Please wait for a while.
assistant
Sure, I will.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
No issue, anyway thank you for checking.
user
Thank you very much for contacting our agency.
assistant