Hello. I am Deborah Mitchell.
user
Hello, what can I do for you now?
assistant
I need to change my previous reservation due to postpone of my Football match. Could you please help me in doing that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Sorry there is no active reservation found on your name.
assistant
No problem, thank you for your information.
user
Thanks for approaching us, have a nice day.
assistant