Hi.
user
Hello. How can I serve you?
assistant
I am Kenneth Thompson want to cancel my reservation due to bad weather condition, can you help me with it please?
user
Sure, I can help you. Please wait a while.
assistant
Ok.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
That's ok, thank you for the response.
user
Thank you for consulting us.
assistant