Hi.
user
Hello. How can I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
For checking your reservation status, we need to know your name. So, please forward me your name.
assistant
Linda Scott here.
user
Ok, please wait for moment. I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry to say that, we have not found any reservation on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us, have a great day.
assistant