Hello.
user
Hello.
assistant
I am Jessica Green.
user
How may I assist you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Jessica, no reservation has been found on your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for approaching us.
assistant