Hello.
user
Hello. How can I assist you?
assistant
I am Eric Williams, can you help me to change my reservation? Due to some problem.
user
Ok, let me check with your existing reservation.
assistant
Yes, please.
user
Eric Williams, no reservation found by your name.Sorry for inconvenience.
assistant
Ok, that's fine.
user
Thanks for reaching us.
assistant
Thank you for your quick response.
user
Have a great day.
assistant