Hello. Samuel Green  here.
user
Hello, do you need any help from us?
assistant
Please help me out in booking the ticket from CLT to EWR.
user
Sure, could you please share your departure and arrival day?
assistant
My travelling dates will be 10/14 to 10/16.
user
Ok, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, there is no flight on your requested travelling dates.
assistant
That's ok, no problem. Thank you for informing.
user
You are welcome, have a great day.
assistant