Hello.
user
Hello, how may I help you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation could you please help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, my name is Steven Thompson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant