Hello.
user
Hello.
assistant
I am William Miller.
user
What can I do for you?
assistant
I am planning to cancel my recent reservation, because of emergency. Can you help me?
user
Yes, give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's really sad. Thank you for your help.
user
Thank you for reaching us.
assistant