Hello.
user
Hello. How may I serve you?
assistant
 I want to change my reservation as I have booked my ticket with wrong dates, please help me out.
user
You are at the right place. I will help you in change of flight ticket reservation.
assistant
Thank you.
user
Wait for a moment please.
assistant
Sure.
user
May I know your name please?
assistant
I am Matthew Moore.
user
Thanks for your patience. I have not found your flight reservation to change it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant