Hello.
user
Hello, how can I best serve you?
assistant
I have to cancel my flight ticket booking that I am unable to travel the trip which I have planned due to some important meeting , can you help me in cancelling my flight ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name to check the reservation?
assistant
Sure, Donna Moore here.
user
Please wait for a moment, I will check and revert to you.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name.
assistant
Ok, I think it was cancelled by my manager. Thank you for your information.
user
Thank you, hope we serve you next time.
assistant