Hello.
user
Hello. How can I be in your assistance?
assistant
Suddenly I got a call from my team lead that there is an important meeting. So, I don't have any other option to travel. Can you please help me in cancelling the ticket?
user
Ok, please wait a moment I will check in the mean while may I know your name?
assistant
Yes, I am Ronald Brown.
user
Thank you for waiting. Sorry, there is no reservation been found on your name.
assistant
That's fine, no problem.
user
Thank you for connecting with our agency.
assistant