Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation, Can you help me out?
user
Sure, may I know your name?
assistant
My name is Jeffrey Campbell.
user
Please wait for a while.
assistant
Sure.
user
Sorry Jeffrey Campbell, no reservation is available by your name.
assistant
Ok, no issues, thanks for the information.
user
Thank you for reaching us.
assistant