Hello. I am Anna Scott.
user
Hello, how can I help you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
There is no active reservation found on your name in our database.
assistant
That's not a problem. Thanks for your information.
user
Thank you for opting us.
assistant