Hi. I am Matthew Roberts.
user
Hello, how may I be your helping hand today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please hang on  for  a moment.
assistant
Ok.
user
We found a reservation on your name. Can you please provide your new journey details?
assistant
Ok, I have planned to travel on 04/29 and return on 05/01.
user
Please help me with providing your airport codes.
assistant
Sure, my airport codes are Detroit, MI-DTW and Austin, TX-AUS.
user
Thank you for providing your  details, please stand by I will check and revert to you.
assistant
Ok.
user
We have found a connecting flight with  Southwest airlines, flight number 1021 and the fare of 100.
assistant
Please proceed with booking.
user
Your ticket has been reserved.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant