Hello.
user
Hello. How may I assist you today?
assistant
I am Rachel Thomas.
user
Welcome to flight booking agency Rachel Thomas.
assistant
Thanks, I want to change my travel dates in my previous reservation. Can you please help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that there is no reservation found on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant