Hello.
user
Hello, how can I help you?
assistant
I have any emergency meeting on the same travel dates which I have planned to travel, so can you please help me with my flight ticket modification process?
user
Please may I know your name.
assistant
Thank you for your positive response and I am Larry Jones.
user
Please wait a while.
assistant
Sure, I can wait for your reply.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Not an issues with that one, thank you for checking my reservation status and providing the information in quick manner.
user
Thank you for opting us.
assistant
Welcome.
user