Hi.
user
Hello, how may I be of your helping hand?
assistant
I am a traveller and would like to explore the new place in Phoenix, unfortunately I met with an leg injury.So I am not able to visit the place. Can you please help me in cancel my recent flight ticket?
user
Sure, may I know your name please?
assistant
You can check the reservation with the name of Eric Green.
user
Wait a while.
assistant
Sure, I will be waiting for your quick response.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Oh! might be my friend has cancelled it before.Any ways thank you for your information.
user
Thank you for reaching us.
assistant