Hello.
user
Hello, how may I assist you today?
assistant
I need to change my recent reservation due to some issues, can you help me in doing that?
user
Sure, may I know your name for the changing process?
assistant
I am Elizabeth Thomas.
user
Thank you, please wait for a while.
assistant
Sure, take your time.
user
Sorry, as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, no issues. Thank you for the information.
user
Welcome, thank you for reaching us.
assistant