Hello.
user
Hello, how can I give assistance to you?
assistant
I am Christine Smith. Due to some health issue, I want to change my existing reservation. Can you please help me with this?
user
Sure, please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Ok, Thank you for your service.
user
Thank you for approaching us.
assistant