Hello.
user
Hello, welcome to our ABC travelling agency. How may I assist you?
assistant
I need to change my reservation which I have done earlier to reach Wander law but unfortunately it has closed due to heavy rains. Can you help me?
user
Sure, could you please mention your name for this process?
assistant
My name is Raymond Gonzalez.
user
Raymond, please wait for a moment.
assistant
Ok.
user
Sorry Raymond, there is no reservation found on your name to change your reservation.
assistant
It's ok, no problem. Thank you for your information.
user
Thank you for your assistance.
assistant