Hello.
user
Hello.
assistant
Charles Wilson here.
user
Charles Wilson, how may I aid you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, I will wait.
user
No reservation is available by your name.
assistant
Anyway, thanks for the information.
user