Hi.
user
Hello. How can I assist you?
assistant
Please help me in changing an existing reservation due to my health issues.
user
May I know your name please?
assistant
I am Michelle Wright.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
That's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user