Hi.
user
Hello, how can I aid you for the day?
assistant
I would like to change my existing reservation which was made on the name of Justin Walker. Can you help me with it?
user
Sure, I am here to help you. Please wait for a while, I will check the status and revert you.
assistant
Sure.
user
Thanks for your patience, we are sorry to inform you that we did not find any reservation on your name.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant