Hello, I am Margaret Wright.
user
Hello, how may I aid you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, I am here to help you. Hold on for a moment.
assistant
Sure.
user
Let me check in our previous database. Sorry Wright, there are no flight tickets reserved under your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for choosing us. Have a good day.
assistant