Hello.
user
Hello. How may I assist you today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Melissa Gonzalez.
user
Please wait a moment I will check the reservation list.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant