Hello.
user
Hello.
assistant
I am Cynthia Perez.
user
How may I help you today?
assistant
Can you please help me in changing my existing reservation, as my exam scheduled got postponed to some other date.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant