Hello.
user
Hello. How can I aid you?
assistant
I am Angela Brown. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you in cancelling your reservation. Please allow me a moment to check for your status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant