Hi.
user
Hello.
assistant
I am Brenda Perez.
user
How may I aid you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I will help you with the ticket cancellation. Can you please wait a minute?
assistant
Sure.
user
Sorry for the trouble which is caused to you, there is no active reservation found with your name to cancel.
assistant
That's ok, no problem. Thank you for your information.
user
You are welcome. Thank you for reaching us. Have a nice day.
assistant