Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
My name is Cynthia Phillips.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for reaching us.
assistant
Thank you for your service.
user