Hi.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, may I know your name?
assistant
Deborah Martinez.
user
Give me a minute for checking.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for opting us.
assistant