Hello, I am Michael Baker.
user
Hello, how can I assist you?
assistant
I want book a ticket from Phoenix, AZ - PHX to New York, NY - EWR.
user
Sure, Michael Baker, we are here to help you. To proceed further, we need your journey dates.
assistant
My journey dates are 03/19 to 03/21.
user
OK, Thanks for providing your information. Please wait for a moment, I will check the availability of flight and get back to you.
assistant
Sure.
user
Thanks for your patience, we found a flight based on your details.
assistant
OK.
user
The flight number is 1021 with AA airline and price is 200 with direct flight. Can I proceed for booking?
assistant
Sure, make the confirmation of booking.
user
OK, your ticket has been booked.
assistant
OK. Thank you for the information.
user