Hi.
user
Hello.
assistant
I am Sandra Miller.
user
How can I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, let me check your reservation details in our database.
assistant
Ok, take your time.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant