Hi.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation. Can you help me for this one?
user
Yes, I will definitely try my best to help you in changing your existing reservation. Can you please share me your good name to check your reservation status?
assistant
Sure, Michael Rodriguez here.
user
Ok, please wait for a while. I will check with it and get back to you soon.
assistant
Sure.
user
Sorry for the inconvenience, we have not found any active reservation on your name in our database.
assistant
No issues, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant