Hello.
user
Hello. How may I guide you now?
assistant
Can you please help me in cancelling my recent reservation, as my health is not good?
user
Sure, I am here to help you. Please, share me your name to check your reservation status.
assistant
Thank you for the response, my name is Karen Thomas.
user
Ok, please wait for a moment.
assistant
Ok, sure.
user
Sorry, we have not found any active reservation on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant