Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me to modify my reservation to other dates?
user
Sure, may I know your name please to check further?
assistant
Sure, my name is Michelle Harris.
user
Please stand by.
assistant
Sure.
user
 Sorry, no reservation found on your given name in our database to modify it.
assistant
No issues, thank you.
user
Thank you for contacting us.
assistant