Hello.
user
Hello.
assistant
I am Cynthia Young.
user
How can I aid you at this moment?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant