Hello.
user
Hello, how may I guide you today?
assistant
Due to sudden rainfall at my destination, I want to cancel my reservation. Please cancel my reservation.
user
Sure, we are happy to help you. May I know your name please?
assistant
Sure, I am Timothy White.
user
Ok, please give me a minute to check the status of your reservation.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for contacting us.
assistant