Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to my health issues. Can you help me for this one?
user
Sure, may I know your name?
assistant
Sure, George Lee here.
user
Please wait for a moment to check.
assistant
Sure.
user
I have found your reservation, can I proceed to cancel?
assistant
Yes, you can proceed with that cancellation.
user
Your reservation is successfully cancelled.
assistant
Thank you, for the help.
user
Thank you for choosing us.
assistant