Hello.
user
Hello, how can I help you?
assistant
My name is Jeffrey Brown. Due to bad weather conditions, I would like to change my existing reservation. Can you help me?
user
Sure, please wait a moment I will check your reservation status.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation found on your name.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user