Hello.
user
Hello.
assistant
I am Shirley Lee.
user
How can I assist you?
assistant
I need some help in changing my recent booking due to postpone of my son presentation in an international competition. Can you help me in altering my booking?
user
Sure, I will help you with that, give me a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found on your name.
assistant
No problem with that, thank you for your quick help in providing your information.
user
Thank you for contacting us, have a great day.
assistant