Hello.
user
Hello.
assistant
I'm Elizabeth Robinson.
user
Thanks for connecting with us, how can I help you?
assistant
I met with an minor accident, so I can't able to take the flight. Can you cancel my reservation?
user
Sure, I'll be glad to help you.
assistant
Ok.
user
Please just wait for a moment. Sorry Elizabeth, there is no reservation found by your name. Do you want any more information please?
assistant
It's fine. Thank you for your information.
user
Thank you and get well soon.
assistant