Hi.
user
Hello. How may I serve you today?
assistant
I am Katherine Adams. I would like to change my reservation, due to hurricanes my golf has been postponed. Can you please help me with changing?
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name to change.
assistant
Ok, no worries at all. Thank you.
user
Thank you for connecting with us.
assistant