Hi.
user
Hello. How can I help you?
assistant
Jennifer Campbell here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant