Hello.
user
Hello, how can I help you today?
assistant
Paul Evans here. Please help me in changing my recent reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant