Hello.
user
Hello, how can I help you today?
assistant
I am planning to change an existing reservation, due to health issue. Can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please share me your name?
assistant
My name is Rebecca Anderson.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant