Hi.
user
Hello.
assistant
I am Karen Hernandez.
user
How can I help you Karen Hernandez.
assistant
Can you help me to cancel my reservation? Because I have business meeting on that date.
user
Sure, let me check with your travelling details.
assistant
Sure, please check.
user
Sorry to inform you Karen Hernandez, no reservation was found by your name.
assistant
That is fine, not an issue. Thank you for your help.
user
Thank you for choosing our services. Have a great day ahead.
assistant