Hello.
user
Hello, how can I serve you?
assistant
Nicholas Evans here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for being waiting, unfortunately there is no reservation found on your name.
assistant
Not an issue, thank you for your help.
user
Thanks for reaching us, have a good day.
assistant