Hello.
user
Hello. How can I provide assistance to you?
assistant
I would like to change my existing reservation as my meeting got postponed. Can you help me with it?
user
Sure, I'm here to help you. Could you please let me know your name to check the reservation status?
assistant
Reservation was made on the name of Nicole Green.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for being patient. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for the response.
user
Thank you for contacting us.
assistant