Hello, I am Rebecca Phillips.
user
Hello, how may I help you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, give me a minute.
assistant
Ok.
user
Thank you for your patience, no reservation found on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for choosing us, have a nice day.
assistant