Hello. Steven Lewis here.
user
Hello, how may I aid you today from my end?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry Steven Lewis, there is no reservation on your name in our database.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant