Hello.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you. May I know your good name?
assistant
My name is Debra Garcia.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, we found no reservation on your given name.
assistant
That's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user