Hello.
user
Hello, how can I aid you?
assistant
My holiday trip has been cancelled, could you please help m with cancelling my recent reservation?
user
Sure, can I know your name?
assistant
My reservation was done under the name Steven Roberts.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant