Hello.
user
Hello, How can I help you?
assistant
Due to some health problems, I am unable to travel the trip. Can you please cancel my flight ticket booking?
user
Sure, May I know your name?
assistant
Thank you and my name is Charles Carter.
user
Please wait a second.
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you for your immediate help in ticket cancellation.
user
Thank you for opting us.
assistant
Welcome.
user