Hi.
user
Hello, how may I render you at this moment?
assistant
My name is Pamela Martin. Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I am here to help you. Can you please wait for a moment, I will check with your reservation.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us, have a great day ahead.
assistant