Hello.
user
Hello, how can I assist you?
assistant
Myself Susan Gonzalez. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please wait while I find your current reservation.
assistant
Ok, thank you for your response.
user
We have found reservation on your name, shall I cancel it?
assistant
Please cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant