Hi. I am Kenneth Lee.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment, I will check the reservation on your name and revert to you.
assistant
Ok.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
Not an issue, thank you for your information.
user
Thank you for approaching us.
assistant