Hello.
user
Hello, how can I assist you now?
assistant
I am Edward Moore. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure Edward Moore, I am happy to help you with that.
assistant
Thank you.
user
Please be on hold for a moment to check your reservation status.
assistant
Sure, I will wait for your information.
user
Sorry Edward Moore, no reservation has found under your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant