Hi.
user
Hello. How may I aid you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, please provide your name to check your reservation status.
assistant
Sure, my name is Christopher Nelson.
user
Please wait a moment.
assistant
Ok.
user
Nelson, no reservation has been found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant