Hi.
user
Please let me know, How can I assist you for the day?
assistant
My exams got postponed so I need to change my existing reservation, Can you please help me for bookiing?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Christine Anderson.
user
Ok, please wait for sometime.
assistant
Sure, I will wait.
user
Sorry to inform that there is no active reservation found on your name.
assistant
That's not a problem. Thanks for providing information.
user
Thanks for reaching us, have a nice day.
assistant