Hello.
user
Hello, how may I assist you?
assistant
I am Paul Green. I want to change my existing reservation due to postponed of my journey.
user
Sure, hold on a minute.
assistant
Can you please help me with this?
user
Sure.
assistant
Thank you.
user
There was no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant