Hi. I am Debra Garcia.
user
Hello, how may I be there for you?
assistant
I would like to change my existing reservation, due to heavy rainfall at my place from couple of days. Could you please help me with changing?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We could not find any reservation by the name you mentioned above.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant