Hello.
user
Hello.
assistant
I'm Kevin Thompson.
user
How may I guide you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Ok, please allow me for a moment to check with your previous booking.
assistant
Sure, take your time.
user
I am so sorry to tell you, there is no active reservation found by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching our agency.
assistant
You are welcome.
user
Have a nice day.
assistant