Hi.
user
Hello. How can I assist you now?
assistant
Donna Rodriguez here. I want to cancel my reservation due to recent flight crash, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry Donna Rodriguez, no reservation has found under your name to cancel.
assistant
Oh! That's sad to hear from you, thank you for checking anyways.
user
Thank you for choosing us, have a great day.
assistant
You are most welcome.
user