Hello. I am Larry Lopez.
user
Hello, How may I render you?
assistant
I want to cancel my reservation due to sudden demise of my Grandmother. Can you help me to cancel?
user
Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Sure.
user
 Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thanks for your service.
user
Thank you for choosing us, Have a blissful day!.
assistant