Hi, I am Anthony White.
user
Hello, how may I serve you?
assistant
Owing an emergency want to cancel my reservation, can you please help me with cancellation?
user
Sure, I will help you. Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for availing us.
assistant