Hello.
user
Hello.
assistant
My name is Nicole Johnson.
user
How can I help you?
assistant
Due to medical emergency, I was unable to attend a event. Could you help me in cancelling the reservation?
user
Sure, please give me a second.
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you, have a good day.
user
Thank you, have a nice day.
assistant