Hi.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
Frank Martinez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to change it.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant