Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, my business conference got cancelled. So I want you to cancel my existing reservation.
user
Sure,I will help you with that. May I know your good name?
assistant
Sure, I have a recent reservation with name Debra Hernandez.
user
Ok, Please wait for a while.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for opting us.
assistant