Hello, I am Laura Lee.
user
Hello, how may I serve you now?
assistant
Can you please cancel my reservation as the party which I want to attend got postponed?
user
Sure, I will help you to cancel your ticket.
assistant
Thank you.
user
May I know the name on which the reservation is made?
assistant
Name is already mentioned.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for visiting us.
assistant