Hello,. I am Christine Turner.
user
Hello, how may I help you today?
assistant
I want to attend a seminar, but unfortunately it got postponed to some other day. Can you please change my existing reservation?
user
Sure, please wait, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issue. Thank you for your service.
user
Thank you choosing us. Have a nice day.
assistant