Hi.
user
Hello. How can I help you?
assistant
Please help me to cancel my recent reservation as my trip got cancelled.
user
Sure, I will help you.
assistant
Thank you.
user
Let me know your name to check the reservation.
assistant
I am Donald Jones.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant