Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
My name is Helen Gonzalez.
user
Please wait.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant