Hello.
user
Hello, what can I do to serve you today?
assistant
I want to change my recent reservation. Can you help me out?
user
Ok, please mention your name to check with your status.
assistant
I am Patricia Scott.
user
Ok, please allow me to check with your booking status.
assistant
Ok, take your time.
user
Patricia Scott, there is no active reservation by your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching our agency. Have a nice day.
assistant