Hi,.
user
Hello, how may I serve you today?
assistant
As my plan to go for a Grand Canyon adventure got postponed I want to reschedule my reservation, can you help me by changing the reservation?
user
Sure, I am here to help you. Please provide your name to proceed further.
assistant
I am Rachel Allen.
user
Ok, please give me a minute I will get back to you.
assistant
Sure, I will.
user
Thank you, sorry no reservation was found with your name.
assistant
That's fine, thank you for the information.
user
Thank you for availing us, have a nice day.
assistant