Hello.
user
Hello.
assistant
Nicole Collins here.
user
How can I help you at this moment?
assistant
I want to change my recent reservation because my health condition was not good, can you help me?
user
Sure, I will help you with that. Please wait a moment, I will check your reservation status.
assistant
Sure, take your own time.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant