Hello,.
user
Hello, how can I help you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves. Can you please help me in cancellation?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name to cancel your booking?
assistant
Sure, my name is Paul Moore.
user
We found your reservation, shall I proceed to cancel your ticket?
assistant
Yes, proceed.
user
Ok, your ticket has been cancelled successfully.
assistant
Thank you for the help.
user
Thanks for contacting us, have a nice day.
assistant