Hello.
user
Hello. How can I assist you for the day?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am mirthful to help you with that reservation change. May I Know your name please?
assistant
Sure, I am Anna Young.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Sorry to tell you that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us. have a nice day.
assistant