Hello.
user
Hello, how may I assist you today?
assistant
I am Kenneth Hill, I have a reservation which I want to cancel it due to my bad health. Can you help me with that?
user
Sure, we are glad to help you. Can you please wait for a moment, I will check with your reservation.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, thank you for the details.
user
Thank you for choosing us. Have a good day.
assistant