Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you. May I know your name?
assistant
Carol Williams here.
user
There is no reservation found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant