Hello.
user
Hello. How may I assist you?
assistant
I need to change my existing reservation as my sister blessed with a baby before the expected delivery date.
user
Sure, hold on for a minute. Can I know your name?
assistant
My name is Brenda Baker.
user
I am sorry to inform you that there are no reservations with your name.
assistant
No problem. Thank you for your time.
user
Thank you, have a great day.
assistant