Hi,.
user
Hello. How can I aid you?
assistant
I want to change my reservation, due to the heavy rainfall at my destination place. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please provide me your name for checking purpose.
assistant
Please check with the name of Carol White.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant