Hi.
user
Hello.
assistant
Robert Lee here.
user
How can I aid you?
assistant
I want to cancel my reservation due to my busy schedule, can you help me?
user
Sure, give me a minute. Sorry, there is no reservation found under your name.
assistant
Oh! That's very sad to here, maybe my wife had cancelled my reservation and forgot to inform me.
user
Thank you for reaching us.
assistant
You are most welcome.
user