Hi.
user
Hello. What help do you require from our agency?
assistant
Would it be possible to change my recent reservation to new travel dates?
user
Sure, I am here to guide you in changing the ticket details. Can you please tell me your name?
assistant
Ok, I am Mark White.
user
Ok, please give me a minute.
assistant
Sure, take your time.
user
Sorry to inform you, there is no ticket booking found with your name to change the ticket details.
assistant
It's ok, thanks for checking.
user
You are welcome. Thank you for opting us.
assistant