Hello.
user
Hello. How can I assist you for the day?
assistant
I need you to cancel my flight ticket. Please help me.
user
Sure, I am here to help you with that reservation cancel. May I know your name please?
assistant
My name is William Collins.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait.
user
Thank you for waiting.
assistant
You are welcome.
user
There is no active reservation found with your name in our reservation list to cancel it.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant