Hello.
user
Hello.
assistant
I am Jacob Walker.
user
How may I assist you today?
assistant
Due to my meeting was postponed to another date, so I would like to cancel my reservation. Could you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment to check your previous reservation status.
assistant
Sure, take your time.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh, I think my cousin had cancelled my reservation. Anyway, thank you for the information.
user
Thank you for approaching us, have a great day.
assistant