Hi, I am Kathrine Lewis.
user
Hello Kathrine. How can I help you?
assistant
I have got other prior work on the dates which I planned for travel previously, so can you please help me out on cancelling my reservation?
user
Give me a minute. Sorry there is no reservation found on your name.
assistant
Oh! it's ok.
user
Thank you for contacting us.
assistant
You are welcome.
user