Hello.
user
Hello. How may I aid you today?
assistant
I am Charles Moore. I would like to cancel my reservation as I am not feeling well, can you please help me out?
user
I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
I am sorry to say that there is no reservation found.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant