Hello.
user
Hello, what kind of service are you looking for?
assistant
I am trying to change the ticket details in the previous ticket. Can you please help me to do that?
user
Yes, I can help you with it.
assistant
Thank you for your positive response.
user
May I know your name please?
assistant
My name is Rebecca Williams.
user
Please wait, I will find your reservation and revert back to you shortly.
assistant
Sure, that's not a problem. Take your time.
user
We didn't find any reservation on your name.
assistant
It's ok, I think the ticket is not reserved properly. Thank you for providing the information.
user
Thank you for contacting us.
assistant