Hello.
user
Hello.
assistant
I am Kimberly Moore.
user
 How can I assist you?
assistant
I need to cancel my recent reservation due to postpone of my joining letter. Could you please help me in doing that?
user
Ok, please wait I will check the availability. sorry, no reservation was found on your name.
assistant
No problem, thank you for your information.
user
 Thank you.
assistant