Hi.
user
Hello. How can I aid you?
assistant
I just want to cancel my ticket, as I cancelled my holiday trip with my friends. Could you help me in cancellation?
user
Sure, can I now the name on which the reservation has been done.
assistant
Sure, I am Raymond Wright.
user
Sorry Raymond, there is no reservation available on your name.
assistant
Ok, Thank you.
user
You are welcome.
assistant