Hello.
user
Hello, how may I support you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
Can I have your good name please?
assistant
Sure, my name is Emily Jones.
user
Ok, please wait for a couple for minutes.
assistant
Sure, take your time.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for approaching us.
assistant