Hi.
user
Hello, how can I help you?
assistant
I am Nancy Evans.
user
Ok.
assistant
Can you help me in cancelling my reservation, as my exam is postponed?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a couple of minutes.
assistant
Sure, I will stand by.
user
Sorry Nancy Evans, no reservation found on your name in our data list.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us, have a great day.
assistant