Hi.
user
Hello, how may I help you?
assistant
Brenda Evans here. Due to some work, I am planning to change my recent reserved ticket. Could you please change?
user
Sure, I am here to help you. May I know your name?
assistant
Above mentioned.
user
Sorry, please wait for a moment to check your details.
assistant
Ok.
user
No reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant