Hello, my name is Thomas Thompson.
user
Hello, how may I oblige you today?
assistant
Could you help me in cancellation of my resent reservation? As my visa permission got postponed for my higher studies.
user
Sure, could you please hold a moment, let me check your reservation and let you know.
assistant
Sure.
user
Thanks for your time, sorry, we have not found your earlier reservation with us.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for reaching us, have a pleasant day.
assistant