Hi.
user
Hello, how may I help you today?
assistant
I am Andrew Hernandez, I want ti change my reservation as my farewell party got postponed. Can you help me?
user
Sure, please give me a moment.
assistant
Ok.
user
Sorry to inform, there is no reservation found with your given name.
assistant
It's Ok. Thanks for your response.
user
Thank you for choosing us.
assistant