Hi.
user
Hello, how can I help you today?
assistant
I would like to cancel my flight reservation, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Debra Walker.
user
Ok, wait for a while.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant