Hello.
user
Hello. How may I assist you today?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, may I know your name?
assistant
Sure, my name is Anna Scott.
user
Please wait a moment let me check the reservation list.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
Not a problem, thank you.
user
Thank you so much for choosing us.
assistant