Hi.
user
Hello, how can I serve you today?
assistant
I made a reservation earlier this week but due to my health issues I need to cancel it, can you help me in cancellation?
user
Sure, let me know you good name please.
assistant
My name is Steven Walker.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us.
assistant