Hello.
user
Hello, how can I help you?
assistant
I have planned to receive my brother from New York, but the plan was cancelled.
user
Ok.
assistant
Could you please help me with cancellation of my recent reservation?
user
Sure. May I know your name to check reservation?
assistant
Brandon King here.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant