Hello.
user
Hello. How may I help you?
assistant
Actually my Snooker's Competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please tell me your good name?
assistant
Sure, I am Sandra Walker.
user
Ok, please be on hold for a minute.
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your name to change the details.
assistant
Ok, no problem. Thank you for your information.
user
You are most welcome. Thank you for reaching us.
assistant