Hi.
user
Hello, how may I aid you?
assistant
I am Ryan Edwards. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you out.
assistant
Ok.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry Edwards, there is no reservation found on your name in our records to cancel.
assistant
That's ok, thank you.
user
Thank you for consulting us.
assistant