Hello.
user
Hello.
assistant
I am Steven Hall.
user
Hall, how may I assist you today?
assistant
Due to heavy rains in my city, I want to cancel my recent reservation. Can you please help me out?
user
Sure, wait for a moment.
assistant
Ok.
user
Sorry, I did not found any reservations as per your details.
assistant
That's fine.
user
Thank you for contacting us.
assistant