Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you please change my existing reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
I am Stephen Robinson here.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Sorry Stephen Robinson, no reservation has found under your name to change.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your help.
user
Most welcome.
assistant