Hi. I am Anna Roberts.
user
Hello, how can I serve you for the day?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, please hold for a moment.
assistant
Sure.
user
Thank you for waiting, there is no recent reservation found with the given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us, have a good day.
assistant