Hello.
user
Hello, how can I guide you for today?
assistant
Due to some financial problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Brian Williams.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant