Hello. I am Charles Anderson.
user
Hello, do you need any help from us?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, please allow me a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation with your name to cancel.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome, have a great day.
assistant