Hello.
user
Hello, how may I help you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, Can you please help me in this?
user
Sure, I will help you. May I know your name please?
assistant
Myself Robert Edwards.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry Robert, there is no active reservation found with your name in our records.
assistant
It's ok, thank you.
user
Most welcome.
assistant