Hello.
user
Hello. How can I help you now?
assistant
Can you please change my existing reservation?
user
Sure, I am here to help you in changing your existing reservation. Please, provide me your name to check your reservation status.
assistant
Sure, I am Carol Wilson.
user
Ok, please wait for a while. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, we have not found any reservation on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us, have a good day.
assistant