Hi.
user
Hello, how may I guide you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, please hold on for a moment, let me check.
assistant
Ok, I will wait.
user
I am sorry, there are no reservations with your name. May I know your name?
assistant
Sure, my name is Kevin Williams.
user
Thank you, have a good day.
assistant
Ok, that's fine. Thank you for your service.
user