Hello.
user
Hello.
assistant
I am Elizabeth Adams.
user
Elizabeth Adams, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
user
Sure, please give me a moment.
assistant
Ok.
user
Sorry, no reservation is available by your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant