Hello.
user
Hello, how may I aid you today?
assistant
I am Charles Adams.
user
Glad to meet you, Adams.
assistant
I would like to cancel reservation as I am moving to my hometown, can you please help me out?
user
Please wait for a moment.
assistant
Ok.
user
Sorry Adams, there is no reservation found as per your name in your database to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for contacting us.
assistant