Hi.
user
Hello, how may I be your helping hand today?
assistant
I am Samantha Nelson. Can you please help me in changing my existing reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Sorry Samantha Nelson, No active reservation was found on your name in the database.
assistant
Not a problem, thank you.
user
Thank you for connecting with us.
assistant