Hi.
user
Hello, how may I help you?
assistant
My conference has been cancelled. Please help me to cancel my recent reservation.
user
Sure, I can do that for you. May I know your name to proceed?
assistant
I am Rebecca Edwards.
user
Ok. Let me check the status and revert you.
assistant
Ok.
user
Sorry we did not find any reservations on your name.
assistant
Ok, no problem. Thanks for your response.
user
Thanks for choosing us.
assistant