Hello,.
user
Hello. How can I assist you today?
assistant
I am Sarah Brown. I made a earlier reservation to attend a seminar, due to some problems it got cancelled. Can you please cancel my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Sarah, there is no reservation found under your name.
assistant
Ok, no issue. Than you for your information.
user
Thank you for contacting us.
assistant