Hello.
user
Hello. How may I aid you?
assistant
Myself Lisa Moore. Can you please help me with cancelling my reservation due to my planned event got cancelled?
user
Sure, please wait for a moment. I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! It may not be booked due to server issues. Anyway, thank you for your time.
user
Ok, thanks for reaching to us.
assistant