Hello.
user
Hello. What can I do for you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, can you please provide your name so that I can check the details?
assistant
I am Frank Martinez.
user
OK, please give me minute. Yes, I found an existing reservation on your name.
assistant
OK, thank you.
user
Your ticket has been cancelled successfully. Thank you for reaching us.
assistant
Thank you for cancelling my ticket.
user