Hello. I am Karen Rodriguez.
user
Hello, how may I aid you?
assistant
I need to change my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, but no seat is reserved for you in any flight.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant