Hi.
user
Hello, how may I address you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I can do that for you.
assistant
Thank you.
user
Will you please let me know on what name your reservation was made formerly?
assistant
Ok, I have done on Gary Williams.
user
Ok, please allow me a moment.
assistant
Sure.
user
Thanks for waiting, we could not find any active reservation under your name in our data base.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for consulting us, we look forward to serve you again.
assistant