Hi.
user
Hello, how may I serve you?
assistant
I want to cancel my current reservation because my project has been extended. Can you help me?
user
Sure, could you please provide me with your name for cancelling purpose?
assistant
Ok. My name is Charles Hall.
user
Ok Charles, please wait for a mean while.
assistant
Sure. Take your own time.
user
Sorry Charles, there is no reservation found on your name to cancel your reservation.
assistant
That's fine, not an issue. Thank you for your help.
user
You are welcome.
assistant
Most welcome.
user