Hello.
user
Hello, how can I serve you?
assistant
I am Catherine Hernandez. I am suffering from bad health, please cancel my flight ticket.
user
Just a minute , I will check the status and let you know.
assistant
Sure.
user
We are very happy to inform you that there is a flight found on your name. Shall I proceed for cancellation?
assistant
Yes.
user
Your cancellation has been done.
assistant
Thanks for you help.
user
Thank you, have a nice day.
assistant