Hi.
user
Hello. How can I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
James Baker here.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Not a problem, thank you.
user
Thank you for reaching us, have a great day.
assistant