Hello. I am Jerry Rodriguez.
user
Hello. Jerry, how may I render you?
assistant
The planned trip got cancelled, so can you please help me in flight ticket cancellation process?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Thank you for considering my request and I can wait for your response.
user
Sorry, no reservation is available by your name.
assistant
No issues with that one, thank you for your quick response in providing the information.
user
Thank you for choosing us, have a nice day.
assistant