Hello.
user
Hello, how can I assist you now?
assistant
I want to change my reservation due to postpone of my exams, can you help me with that?
user
Sure, I ma perky to help you. May I know your good name?
assistant
I am Lisa Gonzalez.
user
Sorry, there is no active reservation on your name in our data.
assistant
No issues, thank you for checking.
user
Thank you for choosing us.
assistant