Hello.
user
Hello, how can I guide you?
assistant
I want to cancel my ticket reservation due to some health issues, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
This side Kenneth King, search on that name.
user
Sorry, there is no active reservation found on your name in our database to cancel.
assistant
Ok, no problem with it, Thank you for your immediate response in that.
user
You are most welcome.
assistant