Hello.
user
Hello, how can I help you today?
assistant
I am Joseph Scott, I want to change my reservation due to heavy snowfall at my place. Can you modify my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for a while I will check the reservations on your name and inform to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thanks for approaching us.
assistant