Hello.
user
Hello.
assistant
Raymond Smith here.
user
How can I assist you at this moment?
assistant
Can you please help me in changing my recent reservation? As my health is not in good condition to do journeys.
user
Sure, I am gleeful to help you with this.
assistant
Ok.
user
Raymond Smith, there are no active reservation found under your name in our database to change it.
assistant
That's ok, thank you for giving the information.
user
Thank you for utilising our service.
assistant