Hello.
user
Hello.
assistant
I would like to do some changes in my existing reservation. Can you help me for that?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Matthew Edwards.
user
Please allow me a minute while I search for your details.
assistant
Sure, I will wait for your response.
user
Matthew Edwards, I am really sorry to inform you that there are no flights available for your journey.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant
Welcome.
user