Hello, I am Nancy Mitchell.
user
Hello, how may I aid you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, please wait for a moment I will get back to you.
assistant
Sure.
user
Thanks for waiting, we have not found any flight reservation on your given name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for choosing us.
assistant
Thank you.
user