Hello.
user
Hello. How may I help you?
assistant
I am Robert Moore. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Robert Moore, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Ok, thank you.
user
Robert Moore sorry to intimate, no reservation is found with your criteria.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you very much for utilising our agency.
assistant