Hello.
user
Hello, how may I render you?
assistant
Alexander Nelson here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, wait a minute.
assistant
Sure.
user
Thank you for your assistance. Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Thank you.
user
Thank you for choosing us, have a nice day.
assistant