Hello.
user
Hello.
assistant
I am Debra Hill.
user
How can I help you, Debra?
assistant
As the music concert which I am going to attend got cancelled. Can you help me by cancelling recent reservation?
user
Ok, please wait for a minute.
assistant
Sure.
user
Hill, there is no reservation found with your details.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for choosing us.
assistant