Hello,.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation, as my friends cancelled our planned trip to Las Vegas. Could you please help me in cancelling my recent reservation?
user
Sure, I will help you. To proceed further, May I know your name?
assistant
Sure, I made a reservation on the name of Catherine Lewis.
user
Thank you. please wait a moment, I will check the reservation list and revert to you.
assistant
Ok.
user
Thanks for waiting, I have checked all the reservation list but I could not find any reservation on your name.
assistant
Ok, no worries at all. Thank you for your kind information.
user
Thank you for choosing us.
assistant