Hello.
user
Hello, how can I oblige you today?
assistant
I have planned to go for a trip but, my manager did not approved my leaves. Can you please cancel my recent reservation?
user
Sure, we are ecstatic to help you with cancellation. May I know your name?
assistant
Sure, you can check with the reservation on the name of Charles Brown.
user
Ok, Charles Brown. Please be on hold, to check with the reservation list.
assistant
Sure, I will wait.
user
Thanks for being patient. We are happy to inform you that, there was a reservation found on your name. Shall I proceed for Cancellation?
assistant
Sure, please proceed.
user
Sure, your ticket has been cancelled successfully. Your refunded amount will be credited in your bank account within 4 working days.
assistant
Ok, Thank you for your service.
user
Thank you for consulting our agency.
assistant