Hi.
user
Hello.
assistant
My name is Catherine Adams.
user
How can I aid you now?
assistant
Owing to emergency, I need to change my recent reservation. Please help me with that.
user
Sure, I am here to help you. Please, wait for a moment.
assistant
Thank you. Sure.
user
Sorry, there is no reservation found on your name.
assistant
Nothing to worry. Thanks for letting me know.
user
Thank you for choosing us.
assistant