Hello.
user
Hello. How can I aid you?
assistant
My business trip has been postponed, can you please help me for changing the existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name for checking your reservation status?
assistant
Sure, my name is Daniel Mitchell.
user
Give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant