Hello.
user
Hello. How may I assist you?
assistant
I am Virginia Moore. I want to do some modification in my existing reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found with your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant