Hello.
user
Hello. How can I aid you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Robert Perez.
user
Please wait for a while.
assistant
Ok.
user
There is no active reservation found on your name in our database to cancel it.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a great day.
assistant