Hi.
user
Hello, how may I assist you?
assistant
Actually I need to book a flight ticket for round trip but by mistake my father booked a one way flight so, I need to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Patricia Hill is my name.
user
Wait a minute.
assistant
OK.
user
We could not find any reservation on your specified name.
assistant
Ok, no problem. Then leave it. Thanks for your quick response.
user
Thank you for availing us.
assistant