Hi.
user
Hello, May I know your good name?
assistant
I am Donna Thomas.
user
How can I help you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me with that?
user
Please wait a moment I will check and revert you back.
assistant
OK.
user
There is no reservation found with your name.
assistant
OK, thank you for your response.
user
Thank you for contacting us.
assistant