Hello.
user
Hello,.
assistant
I am Mark Jones.
user
How can I aid you Jones?
assistant
Please cancel my recent reservation which I have done previously.
user
Ok, please wait I can check and let you know about your reservation status.
assistant
Sure, take your time to check my status.
user
Sorry, Jones no reservation found on your name to cancel.
assistant
It's ok, thanks for your information.
user
Most welcome.
assistant