Hi.
user
Hello.
assistant
I'm Kenneth Miller.
user
How may I guide you?
assistant
Due to sudden changes in my schedule, I want to cancel my recent reservation. can you please help me?
user
Sure, please hold on for a moment.
assistant
Sure.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's ok, thank you for your information.
user
Thank you, have a good day.
assistant