Hello.
user
Hello. How may I assist you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
I am Michelle Rodriguez.
user
Please wait a moment to check.
assistant
Ok, I will wait.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a great day.
assistant