Hi.
user
Hello, How can I assist you?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, May I know your name?
assistant
Jonathan Green here.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant