Hello.
user
Hello, how may I help you today?
assistant
Due to urgent work, I would like to change my reservation to some other date, can you please help me out with that?
user
Sure, we are here to help you.
assistant
Thank you for your positive response.
user
May I know your good name please?
assistant
Sure, my name is Christine Rodriguez.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation on your name in our database.
assistant
It's ok no problem. Thank you for your information.
user
Thank you for opting us.
assistant