Hello.
user
Hello, how can I help you today?
assistant
 Would it be possible to change my reservation, which I have done with my name?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, Dorothy Campbell here.
user
Ok, wait for some I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thanks for approaching us.
assistant