Hello.
user
Hello.
assistant
I am Richard Harris.
user
How may I assist you Richard Harris?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel on those dates. Can you please cancel my flight ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem. Thank you for the information.
user
Thank you for reaching us, have a great day.
assistant