Hello.
user
Hello.
assistant
I am Anna Williams.
user
How can I aid you?
assistant
Can you please help me to cancel my active reservation?
user
Sure, please allow me a moment to check for the status.
assistant
Ok, I will wait.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant