Hi,.
user
Hello, how may I guide you for today?
assistant
Please cancel my recent reservation owing to an emergency.
user
I am here to help you about your flight ticket cancellation. Can you please let me your name to check the active reservation under your name?
assistant
I am Jack Clark.
user
Hold on for some time to check the active reservations.
assistant
Sure.
user
Sorry Clark, there is no active reservations under your name in our database.
assistant
Thank you.
user
Most welcome, have a nice day.
assistant