Hello.
user
Hello.
assistant
Could you help in cancelling the recent reservation?
user
Sure, could you please provide your details?
assistant
Yes, my name is Patrica Lopez.
user
OK Lopez, wait a moment to check it.
assistant
OK,sure.
user
Thank you for being on hold Patrica, sorry , we could not found any recent ticket reservation based on your name.
assistant
OK,thank you.
user
Thank you, and have a great day Patrica.
assistant