Hello.
user
Hello, how may I help you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your good name please?
assistant
Myself Andrew Turner.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to change.
assistant
That's ok, thank you for the information.
user
Thank you for availing us.
assistant