Hello.
user
Hello. How can I help you?
assistant
Due to heavy rains in my location I want change my reservation, can you help me?
user
May I know your name?
assistant
I am Shirley Evans.
user
Sad to inform you, no reservation was found under your name Evans.
assistant
No problem. Thank you for checking.
user
Shirley Evans, can I help you with any other information.
assistant
No, thanks.
user
Thank you for reaching us. Have a nice day.
assistant