Hello.
user
Hello.
assistant
I am Margaret Taylor. Due to sudden changes, my exams has been postponed. Can you please change my reservation?
user
Sure Margaret Taylor, I will do the need full. Just give a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation by the name Margaret Taylor.
assistant
Ok, not an issue.
user
Thank you for contacting us.
assistant
Thank you.
user