Hello.
user
Hello, how may I aid you today?
assistant
I am Anthony Turner. Can you change my reservation, which is done earlier?
user
Sure, we are here to help you.
assistant
As my football match is being postponed due to bad weather in New York.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant