Hello.
user
Hello, how may I assist you today?
assistant
I am Andrew Young. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
Sure, we are here to help you. Please hold a moment, let me check your reservation and revert to you.
assistant
Sure.
user
Thank you for your time, unfortunately no reservation found with provided name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant