Hello. I am Kimberly Lewis.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we will help you. Please give me a moment to check the reservation list.
assistant
Ok.
user
Thank you for waiting, there was no reservation found on your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant