Hello.
user
Hello.
assistant
Rachel Hall here.
user
How can I help you?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thanks.
user
Please give me a moment.
assistant
Ok, I will wait.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Anyway, thanks for the information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant