Hi.
user
Hello.
assistant
I am Justin Green.
user
How may I assist you today?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, please wait for a minute. Sorry, there is no reservation matching with your name in our portal to change further.
assistant
Oh! It's ok no problem. Thank you for your information.
user
My pleasure.
assistant