Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, let me know your name.
assistant
Myself Samuel Miller.
user
Ok, please wait.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant