Hello. I am Alexander Jones.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation due to cancellation of my concert dates.
user
Sure.
assistant
 Can  you please cancel my ticket?
user
Sure. Wait for a while.
assistant
Ok.
user
Thanks for waiting. There is  no reservation found on your name.
assistant
 Thank you for your response.
user
Thanks for choosing us.
assistant