Hello.
user
Hello, how can I aid you?
assistant
I am a soccer player, I booked a ticket to visit my home for two days but my plan has change. So help me to cancel my ticket.
user
Sure. Can you please provide your name?
assistant
My name Patrick Smith.
user
Please wait a moment.
assistant
Ok.
user
Unfortunately, we did not found any reservation on your name. Thanks for choosing us.
assistant
Ok, thanks for information.
user