Hello.
user
Hello, how can I assist you?
assistant
I am Donna Martinez. I have given some wrong details while booking earlier so please help me with changing my reservation.
user
Sure, please wait a moment.
assistant
Thank you. I will wait for your response.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues while booking earlier. Anyway, thank you for your time.
user
Thank you for approaching us.
assistant