Hello.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
Thank you for considering my request. My name is Edward Hill.
user
Please be on hold to check.
assistant
Sure, I will wait.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem. Thank you for your service.
user
Thank you for using our services, hope you have a great day.
assistant