Hello.
user
Hello.
assistant
Margaret Williams here.
user
How can I assist you Williams?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry Williams, no reservation found on your name in your database.
assistant
Oh! I think ticket was not booked for a sever issue. Thank you for the information.
user
My pleasure, have a nice day.
assistant