Hello.
user
Hello.
assistant
My name is Andrew Thompson.
user
How can I serve you?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me out with cancel reservation?
user
Sure, I am here to help you. We found a reservation by this name.
assistant
Ok.
user
Shall I proceed with the cancellation?
assistant
Proceed.
user
Your flight ticket has been cancelled.
assistant
Ok, Thanks for your help.
user
Thank you  for picking us.
assistant