Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, may I know your name?
assistant
Myself Scott White.
user
Give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for searching my details.
user
Thank you for choosing us.
assistant