Hello.
user
Hello. How may I guide you?
assistant
I am Sarah Edwards. I am planning to cancel my recent reservation. Can you please cancel my ticket?
user
Sure, I can help you to cancel your ticket.
assistant
Sure.
user
Please wait a minute, I will check your ticket and then I will proceed with the ticket cancellation.
assistant
Sure, take your own time.
user
Ok Sarah Edwards, I have found your ticket in the confirmation list.
assistant
Please cancel it.
user
I have successfully cancelled your ticket.
assistant
Thank you for your service.
user
You are welcome.
assistant