Hello.
user
Hello, what can I do for you?
assistant
I am Pamela Clark, want to cancel my recent reservation due to some emergency. Please help me out with that.
user
Sure, please wait for a while.
assistant
Sure.
user
Pamela, we didn't find any reservation on your name.
assistant
It's ok, thank you.
user
Thank you.
assistant
Most welcome.
user