Hello.
user
Hello, how may I help you today?
assistant
I am Kathleen Clark.
user
Ok.
assistant
I want to cancel my existing reservation due to cancel of my event. Could you please help me?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant