Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me with cancelling my previous booking?
user
Sure, may I know your name for the cancelling process?
assistant
Myself Nichole Collins.
user
Your reservation found. Are you sure for this cancellation?
assistant
Sure.
user
Your cancellation done from our end.
assistant
Thank you.
user
Welcome, thank you for reaching us.
assistant