Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, may I know your name?
assistant
My name is Ruth White.
user
Ok, please wait for a minute.
assistant
Sure.
user
We found a reservation on your name and it has been successfully cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant