Hello, I am Susan Perez.
user
Hello, how may I assist you?
assistant
I want to do some changes in my travel. Can you amend my reservation?
user
Sure, hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Perez, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user