Hello.
user
Hello, how can I aid you today?
assistant
I have planned to cancel my reservation due to bad weather condition, can you assist me?
user
Sure, can I know your good name?
assistant
Pamela Baker.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
No problem, thank you for searching.
user
Thank you.
assistant