Hello.
user
Hello. How may I assist you?
assistant
Myself Jeffrey Hernandez. I need to change my existing reservation due to my health is not good, can you help me?
user
Sure, I am ready to help you. Please wait for a while.
assistant
Thank you for your kind response.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
That's ok, thank you for searching the details.
user
Thank you for consulting us.
assistant