Hello.
user
Hello. How may I assist you?
assistant
I am Pamela Johnson.
user
Nice to meet you Pamela.
assistant
Can you help me to change my recent reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it. Thank you.
assistant
It's ok, thank you for checking.
user