Hello, I am Edward Thompson.
user
Hello. How may I help you today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, I can help you with that. Wait a moment I will check and revert you.
assistant
Ok.
user
Sorry, we did not find any reservation done on your name to cancel.
assistant
Thanks for your service.
user
Thanks for contacting us, have a nice day.
assistant
Thank you.
user