Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation with the name Rachel Jones?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
Its ok, no problem. Thank you.
user
Thank you for availing us.
assistant