Hello,.
user
Hello, how can I help you today?
assistant
I am John Brown. As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issue. Thank you.
user
Thank you choosing us.
assistant