Hello. I am Betty Lewis.
user
Hello. How can I help you?
assistant
Due to weather problems I need to cancel my recent reservation, Can you help me for cancel reservation please?
user
Please wait for a moment, I'll check your reservation and help you with it. Sorry, there is no reservation found by your name.
assistant
Sure. Ok, no issues.
user
Do you need any more information please?
assistant
No, Thanks for your information.
user
Thank you and have a nice day.
assistant