Hi.
user
Hello, how may I render you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
Anthony Thomas here.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry Anthony Thomas, no reservation is available by your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant