Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you. May I know your name?
assistant
I am Scott Anderson.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant