Hi.
user
Hello, how can I provide assistance to you?
assistant
I would like to cancel my recent reservation, as my baseball tournament has been post pone. Can you help me in cancellation?
user
Sure, may I know your name?
assistant
I am Gregory Collins.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for reaching us.
assistant