Hi.
user
Hello, how may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, we are happy to help you. Can you please let me know your good name?
assistant
Sure, my name is Ashley Williams.
user
Sorry, there is no active reservation on your name in our records.
assistant
No issues, thank you for your time.
user
Thank you for opting us.
assistant