Hello.
user
Hello.
assistant
Mark Thomas here.
user
In which way I can assist you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am mirthful to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation status.
assistant
Ok, I will wait.
user
We regret to inform you that there is no previous reservation on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for contacting to our services, have a great day.
assistant