Hi. I am Kevin Adams.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, we found no reservation on your given name.
assistant
That's ok. Thank you for the response.
user
Thank you for reaching us.
assistant