Hello.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation due to cancel of my conference. Could you please help me?
user
Sure, can I know your name?
assistant
I am Deborah Brown.
user
Please hold on a minute.
assistant
Sure.
user
We could not found a reservation on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant