Hello. I'm Jessica Campbell.
user
Hello, good morning. Jessica, welcome to our travelling agency.
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
user
Jessica, please wait for a moment.
assistant
Ok.
user
Sorry Jessica, there is no reservation found on your name to cancel your reservation.
assistant
That's not a problem.
user
Thank you for your service.
assistant
Thank you for checking.
user