Hello.
user
Hello. How can I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, please help me with your name to check.
assistant
I am Gregory Campbell.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, take your time.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
No issues, thank you for checking.
user
Thank you for reaching us.
assistant