Hi.
user
Hello, how may I aid you?
assistant
I am Andrew Scott. I have a plan to change my existing reservation because, due to bad weather conditions. So, please help in that.
user
Sure, please wait I will check an existing reservation on your name and get back to you.
assistant
Ok.
user
Sorry to say that there is no reservation found on your name.
assistant
Ok, Thank you for quick response.
user
Thank you for reaching us. Have a good day.
assistant