Hello.
user
Hello, how may I serve you?
assistant
I just want to cancel my reservation on the name of Melissa Hall, so please aid me in cancelling.
user
Sure, may I know your name?
assistant
I have already mentioned.
user
Ok, please wait.
assistant
Sure.
user
There is no reservation found with your name.
assistant
No problem, thanks for your support.
user
Thank you.
assistant