Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your good name please?
assistant
Myself Mary Walker.
user
Please wait for a moment.
assistant
Ok.
user
There is a reservation found as per your name in our database, shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled.Amount will be credited in your bank account within four working days.
assistant
Thank you so much for your help.
user
You are welcome.Thank you for reaching us with a query.
assistant