Hello.
user
Hello, how can I provide service to you?
assistant
I want to cancel my recent reservation, due to some health issues. Can you help me?
user
Sure, may I know your name?
assistant
Yes, I am Donna Anderson.
user
Please wait for couple of minutes.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant