Hello.
user
Hello, how may I be at your service?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please share your name to check your current reservation status.
assistant
My reservation was done under the name Frank Baker.
user
Sorry, no reservation found under your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant