Hi.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
sure, let me know your name please?
assistant
Samantha Jackson here.
user
Give me a moment.
assistant
Ok.
user
Samantha Jackson. I regret to inform that there is no reservation by your name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant