Hi. I am Debra Davis.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to heavy rain in my city. Could you please help me in doing that?
user
Sure, please wait for a while.
assistant
Ok.
user
We did not found any flight reservation on your given name.
assistant
No problem, thank you for your valuable information.
user
Thanks for choosing us.
assistant