Hi,.
user
Hello, how can I be your helping hand?
assistant
I am unable to travel to airport, to board my flight due to severe accident in my way to airport. Can you help me with that?
user
Ok.
assistant
Please help me with cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check reservation?
assistant
I am Nicole Parker.
user
Please, wait for a moment.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for approaching us.
assistant