Hello.
user
Hello, how may I be there for you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure. May I know your name to check the reservation list?
assistant
My name is Anthony Collins.
user
Ok, please wait. There is no reservation found by this name in our data base.
assistant
That's ok, no issues. Thank you for the information.
user