Hello.
user
Hello. How can I help you for the day?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
Thank you. My name is Angela Robinson.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. There is no reservation found on your name in our database to change it.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us, have a great day.
assistant