Hello.
user
Hello.
assistant
Myself Christine Smith.
user
How can I aid you Smith?
assistant
I have to cancel my reservation as I cannot travel because I met with an accident. Could you please do that for me?
user
Sure, I will do that for you. Let me check your reservation status.
assistant
Ok, I will wait for your response.
user
Smith, I did not find any reservation under your name in our database.
assistant
Not an issue, anyway thank you very much for checking.
user
You are welcome and thank you for contacting us.
assistant