Hello.
user
Hello, how may I render you?
assistant
I am John Thomas.
user
Ok.
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time. We found a reservation in your name and it has been cancelled.
assistant
Thank you.
user
Thank you for opting us, have a good day.
assistant