Hello.
user
Hello, how can I assist you at this moment?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I am ready to help you with that.
assistant
Thank you.
user
Can I have your name please to check existence of your reservation?
assistant
Yes, I am Emily Evans.
user
Ok Evans, please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Emily Evans, no reservation has found under your name to cancel.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your information.
user
Most welcome.
assistant