Hello, I am Dennis Moore.
user
Hello, how can I aid you today?
assistant
Can you please help me in changing my reservation as the tour which I planned to go got postponed?
user
Sure, I will help you. Please give me a minute.
assistant
Ok.
user
Thank you for waiting, no reservation was found based on your name.
assistant
It's ok, thank you for you information.
user
Thank you for availing us.
assistant