Hello.
user
Hello.
assistant
I am Sarah Thompson.
user
Thompson, how may I guide you?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure Thompson, I will help you for that. Let me check your reservation in our database.
assistant
Thank you for accepting my request.
user
Sorry to inform that no reservation is found on your name in our database.
assistant
Not an issue, anyway thank you for your valuable information.
user
You are most welcome, thank you very much for contacting us.
assistant