Hello, I am Rebecca White.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, I am here to help you. Please hold on, while I will check in the previous list and get back to you.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Can you please share your trip dates?
assistant
I would like to fly on Apr 03 and return on Apr 05.
user
Help me with your airport codes?
assistant
My airport codes are DFW, AUS.
user
May I know your connection limit?
assistant
I need a direct flight.
user
Thanks for your details, there is no flight found on your desired journey routes.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant