Hi.
user
Hello, how may I aid you today?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
assistant
I am Anna Robinson.
user
Please allow me a moment.
assistant
Sure.
user
 Anna Robinson, no reservation found on your name in our database.
assistant
That's ok. Thank you for your service.
user
Thank you for reaching us.
assistant