Hello. I am Catherine Adams.
user
Hello, how may I help you? Nice to meet you, Adams.
assistant
As my exam is postponed, I want to cancel my reservation. Can you help me?
user
Sure, I will help you. Please wait for a mean while.
assistant
Ok.
user
Sorry Adams, there is no reservation found as per your name to cancel your reservation.
assistant
No issue, thank you for your time in checking.
user
You are welcome.
assistant