Hello. I am Jeffrey Wilson.
user
Hello. How can I aid you today?
assistant
I would like to cancel my resevation, due to heavy rainfall at my place. Can you please help me in cancellation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you.
assistant