Hello.
user
Hello, How can I assist you?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, May I know your name?
assistant
Sure, myself James Rodriguez.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, No reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for availing us.
assistant