Hello.
user
Hello. How may I help you?
assistant
Actually my Java exam is postponed so that I want to cancel my recent reservation, can you help me?
user
Sure, can you tell me your good name please?
assistant
Sure, I am Lisa Collins.
user
Sorry to inform you Lisa, there is no reservation with your name in our database. Thank you for reaching us.
assistant
OK, thank you for your help.
user
You are welcome.
assistant