Hello, I am Scott Thompson.
user
Hello, how can I support you today?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant