Hi.
user
Hello, how can I assist you for today?
assistant
I want to cancel my recent reservation.
user
Ok, I will help you with that. Please wait for a while to check the reservation status with your name. Can you please provide your name to check the active reservation?
assistant
I am Richard Wright.
user
Sorry to say this Richard Wright, there is no active reservation with your name to fulfil your request.
assistant
Thanks.
user
You are welcome, thank you for reaching us.
assistant