Hello. Myself Thomas Lee.
user
Hello, how may I guide you?
assistant
Due to medical emergency, my interview got postponed. Can you please help me in changing the reservation?
user
Sure, hold on for a moment.
assistant
Ok.
user
I'm sorry Thomas, there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your information.
user