Hi.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation as my examinations got cancelled. Can you help me with it?
user
Sure, I will help you. On which name you have reserved your ticket?
assistant
It was reserved on Jerry Perez.
user
OK, please wait a moment.
assistant
Sure.
user
Sorry to sat that there is no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant