Hello.
user
Hello. How can I assist you?
assistant
I want to change my travel dates, due to some health problems I am unable to travel those dates, can you please change my reservation?
user
Sad to hear that. Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Richard Robinson.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It's ok no problem.
user
Thank you reaching us.
assistant
Thank you for your information.
user