Hi.
user
Hello, how may I help you?
assistant
Please help me to cancel my recent reservation.
user
Sure, on whose name you did the reservation?
assistant
Nicholas Robinson.
user
Wait a while, kindly.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant