Hi.
user
Hello, how can I help you?
assistant
Unfortunately I met with an accident, while practising for the bike race event. So, I cannot attend the event.
user
Ok.
assistant
I need you to cancel my reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, Edward Baker is my name.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found in your name.
assistant
That's ok, thanks for your response.
user
Thank you for reaching us.
assistant
I really appreciate your help.
user