Hello.
user
Hello.
assistant
Myself Rebecca Carter.
user
How can I aid you?
assistant
I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.
user
Sure Carter, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment to check your previous reservation.
assistant
Sure, take your time.
user
Sorry Carter, I didn't find any active reservation on your name to cancel.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Welcome, have a nice day. Thank you for choosing us.
assistant
Most  welcome.
user