Hi.
user
Hello. How can I help you?
assistant
I want to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, I will help you to cancel your reservation. Please mention your name.
assistant
My name is Deborah Adams.
user
Ok, please allow me a moment. Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you for checking.
user
Welcome, have a nice day.
assistant