Hello.
user
Hello, how may I help you at present?
assistant
I want to change my existing reservation due to some health problem. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Pamela Garcia here.
user
Ok, please give me sometime.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for availing us.
assistant