Hello.
user
Hello, how can I help you today?
assistant
Margaret Lee here. I want to change my existing reservation, due to heavy rain. Can you please help me for that?
user
I found a reservation with your details, can I know your further details?
assistant
My new airport codes are DTW and OAK. My trip dates are 07/18 and 07/20.
user
Basis on your details, I got a flight with flight number 1020.
assistant
Please make sure that, my connection limit should be 1.
user
Yes, can I proceed?
assistant
Ok, proceed.
user
Your ticket was confirmed.
assistant
Thank you for booking.
user
You are welcome.
assistant