Hello.
user
Hello. How may I assist you?
assistant
I need to amend my reservation due to some crisis in my destination, can you render me?
user
Sure, can you help me with your name to check your details?
assistant
Myself Kevin Wright.
user
Sorry, there is no reservation on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user