Hi,.
user
Hello, how can I assist you?
assistant
I am Brenda Lopez. I want to change my existing reservation as my exam got rescheduled. Please help me out.
user
Sure, please wait a moment.
assistant
Ok.
user
I have checked all the reservation list I could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant