Hi.
user
Hello. How can I assist you?
assistant
I am willing to cancel my reservation as my exams got cancelled due to bad weather. Can you help me with that?
user
Ok, please wait a moment.
assistant
Sure, I will be waiting for your response.
user
Ok, there is a need to know your name to check.
assistant
Ok, my name is Catherine Parker.
user
Sorry, there is no reservation been found on the name you have asked to check.
assistant
No issues with that one, thank you for your help.
user
Thank you for availing our service.
assistant