Hi.
user
Hello. How may I assist you right now?
assistant
Can you help me to change my reservation to next week?
user
Sure, I am glad to help you with that. Please provide your name to check your previous reservation.
assistant
My name is Michael Martinez.
user
Wait a moment to check.
assistant
Ok.
user
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
No issues, thank you for your information.
user
Thank you for reaching to our services, hope you have a great day.
assistant