Hi.
user
Hello, how can I help you today?
assistant
Please help me out in cancelling my recent reservation.
user
Sure, Let me know your name to check your reservation?
assistant
Katherine Young is my name.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant