Hi.
user
Hello.
assistant
George Gonzalez here.
user
How can I assist you?
assistant
Previously I have done a reservation in my name, due to my sudden promotion I want to change my existing reservation. Will you help me?
user
Sure, I will help you that. But give me a moment I will check it.
assistant
Ok.
user
I am sorry to say that there is no reservation found on your name.
assistant
It's ok, fine. Thank you for checking.
user
Thank you for contacting us.
assistant