Hi,.
user
Hello,.
assistant
I am Joshua Wright.
user
How best can I serve you exactly?
assistant
Please cancel my recent reservation due to sudden demise of my grand father.
user
Sorry for the inconvenience, I will help you in cancellation.
assistant
Sure.
user
Please wait, Let me check your reservation status.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
Sorry Joshua Wright, we did not find any reservation on your name to cancel it.
assistant
Ok, no issues. Thank you for information.
user
Thanks for choosing us.
assistant