Hello.
user
Hello, how may I help you?
assistant
Actually my exam is postponed so that I want to cancel my recent reservation, can you help me?
user
Sure, I will help you. Please tell me your good name?
assistant
Sure, I am Frank Hall.
user
Ok, please wait a minute, I will be back.
assistant
OK, sure.
user
Sorry to inform you Hall, there is no reservation found with your name in our database.
assistant
Ok, thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant