Hi.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation as my joining date got postponed. Can you please help me to changing an existing reservation?
user
Sure, may I know your name please?
assistant
I am Jacob Williams.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Not an issue. Thank you for your information.
user
Thank you for opting us.
assistant