Hi. I am Williams Evans.
user
Hello. How may I assist you at this moment?
assistant
I need to cancel my reservation due to some personal problem. Can you help me out please?
user
Sure, I am here to serve you.
assistant
Thank you for your positive response.
user
Please wait for some time, let me check with your recent reservation status.
assistant
Sure, take your own time.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant