Hi.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
Amy Lopez here.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for the details, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant