Hi.
user
Hello.
assistant
I am Robert Smith.
user
How can I aid you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, please allow me a moment to check for the status.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
No issues, Thanks for the information.
user
Thank you for reaching us.
assistant