Hi.
user
Hello, how may I help you?
assistant
Could you please help me to cancel my recent reservation due to my health issues?
user
Sure, may I know your name please?
assistant
I am Samuel Johnson.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant