Hi. I am Edward White.
user
Hello, how may I help you today?
assistant
I had a reservation to go for a live event. But, due to some technical issues it got cancelled. Can you please cancel my reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, thank you.
user
Thanks for choosing us.
assistant