Hello, I am Margaret Hall.
user
Hello, how can I help you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with that?
user
Sure, we are here to help you to cancel your reservation. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for contacting us.
assistant