Hello.
user
Hello. How shall I help you?
assistant
I am Michelle Harris. I would like to change my reservation as I am moving to my hometown, can you please help me out?
user
Sure, I am happy to help you. Please give me a moment.
assistant
Thank you.
user
I am unable to find your reservation when I have checked in our previous booking.
assistant
Ok no problem, thank you for your services.
user
You are most welcome.
assistant