Hi, Susan White here.
user
Hello, how can I assist you?
assistant
Can you please reserve me a flight ticket from New York, NY - EWR to reach Boston, MA - BOS?
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, when are you planning to travel?
assistant
My trip dates are 01/18 - 01/20.
user
Ok, do you prefer a direct flight or connecting flight?
assistant
I prefer to go by a connecting flight.
user
Ok, let me check the availability of flights.
assistant
Sure.
user
We are sorry to inform you Susan White, there is no flight available on your dates.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant