Hello.
user
Hello.
assistant
I am John Lopez.
user
How may I assist you?
assistant
I just wanted to cancel my reservation due to my planned programme got postponed. Will you please help me with that?
user
Sure, can you provide me your name please?
assistant
I am John Lopez.
user
Ok John, your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant
Your welcome.
user