Hi.
user
Hello, how may I assist you?
assistant
Due to the sudden change in climate, my badminton tournament got postponed, so I want you to change my existing reservation.
user
Sure, may I know your good name please?
assistant
Sure, Richard Thompson here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for approaching us.
assistant