Hi.
user
Hello, how can I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, we are glad to help you. Please help me with your good name.
assistant
I am Jacob Baker.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant