Hello. I'm Angela Williams.
user
Hello, how may I aid you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation.
user
Sure, please wait a moment I will check your complete reservation details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user