Hello.
user
Hello, how can I assist you?
assistant
As my business meeting got postponed, can you help me to change my existing reservation?
user
May I know your name please?
assistant
Yes, my name is Frank Martinez.
user
OK, please wait for a couple of minutes, I will check and let you know.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found on your name.
assistant
OK, thank you.
user
Thank you for choosing us, have a nice day.
assistant