Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my brother coming from India. Can you help me out?
user
Sure, please provide me your name to check the details?
assistant
Ok, my name is Daniel Lewis.
user
OK, please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Ok, no problem. Thanks for the kind information.
user
Thank you for reaching us.
assistant