Hello.
user
Hello, how may I help you?
assistant
My name is William Lewis, can you help me to cancel the reservation which I had done last week?
user
Sure, wait a minute.
assistant
Ok, I will wait.
user
Sorry, there was no reservation found on your name.
assistant
That is ok, thank you for assisting me with the information of my reservation.
user
Thank you for choosing us.
assistant