Hello.
user
Hello.
assistant
I am Christopher Martin.
user
How may I help you?
assistant
Owing to an emergency, I need to cancel my existing reservation. Can you help me in doing that?
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
It's ok, not an issue.
user
Thanks.
assistant
Thank you for the information.
user