Hi.
user
Hello, how may I support you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please share me your good name.
assistant
Raymond Walker here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thanks for your information.
user