Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel the recent ticket because the planned meeting was postponed. Can you please help me to cancel the ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please help me with your name?
assistant
My name is George Allen.
user
Thanks for your providing your name, there is no active reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant