Hello,.
user
Hello, How can I aid you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, May I know your name?
assistant
My name is George Davis.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, we found reservation on your name and it has been cancelled.
assistant
Ok, thank you for your help.
user
Thank you.
assistant