Hi.
user
Hello. How may I help you?
assistant
I am not feeling well I can not start my journey on my reserved dates. So, can you please cancel my recent reservation?
user
Sure, I will help you with that. May I know your name to check your status of reservation?
assistant
My reservation was in the name Carolyn Parker.
user
Thanks for giving your name, there is no flight reserved with your name to cancel it.
assistant
Ok, fine thank you for checking.
user
Welcome Carolyn Parker.
assistant