Hello.
user
Hello, how may I aid you today from my end?
assistant
I am Raymond Smith. Can you help me in cancelling my recent reservation?
user
Sure Raymond Smith, I am here help you out. Please allow me a moment.
assistant
Ok.
user
There is active reservation on your name in our data and can I cancel it?
assistant
Sure, you can proceed with cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for your kind service.
user
Thank you for reaching us.
assistant