Hello.
user
Hello, how may I assist you?
assistant
I would like to shift my planned dates to some other dates, I want to change my existing reservation.
user
Yes sure. Please wait for a moment to check your details.
assistant
Sure, take your time.
user
Meanwhile, may I know your name?
assistant
My name is Janet Garcia.
user
I have found your reservation, can you help me with your airport codes?
assistant
My airport codes are from MCO to IAH.
user
Please let me know your travelling dates?
assistant
My journey dates are from 07/16 to 07/18.
user
Please wait for a moment.
assistant
Sure.
user
I have found a flight-1002 of Delta airlines, shall I proceed?
assistant
Ok, please book my ticket.
user
Your ticket has been booked, have a happy journey.
assistant
Thank you for your help.
user
Welcome.
assistant