Hello.
user
Hello, how may I assist you today?
assistant
Meeting my friend on his birthday got postponed, will you help me to change my existing reservation?
user
Sure, we are glad to serve you.
assistant
Thanks.
user
Can I have your name to proceed?
assistant
My name is Anna Williams.
user
Ok, please wait a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thank you for holding on, sorry, no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant