Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to the flood at my uncle's place.
user
Ok, to cancel your reservation I need to know your good name?
assistant
Sure, it is Kathleen Allen.
user
Thanks for providing your name. Please wait a moment. Sorry there is no reservation found on your name.
assistant
No problem and thanks for your time.
user
Thanks for connecting with us. Have a great day.
assistant