Hello.
user
Hello. How may I assist you today?
assistant
I have to cancel my flight  ticket booking due to some office work, can you please cancel my flight ticket booking?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
My name is Betty Young.
user
Please be on hold to check.
assistant
Sure.
user
As per your request, I have successfully cancelled your reservation.
assistant
Thank you for your help in cancelling my flight ticket.
user
Thank you for reaching us, have a great day.
assistant