Hello.
user
Hello.
assistant
My name is George Taylor.
user
How may I guide you?
assistant
I couldn't  manage my expenses at New York. Please cancel my resent reservation.
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
George, no reservation has been found on your name in our records.
assistant
Its ok, thank you for your information.
user
Thank you for choosing us.
assistant