Hello.
user
Hello, what kind of service your looking for?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, please share me your good name.
assistant
Nancy Jackson here.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for communicating with us.
assistant