Hello.
user
Hello. How can I help you today?
assistant
Can you help me in changing my existing reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Brandon Scott.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant