Hello.
user
Hello. How may I help you?
assistant
As my plan to attend for meeting got postponed, I want to change my reservation. Can you please help me?
user
Sure, may I know your name please?
assistant
I am Carol Anderson.
user
Please be on hold.
assistant
Ok.
user
Thank you for your time. We are regret to say that, there is no active reservation found in your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for availing us. Have a nice day.
assistant