Hello.
user
Hello, how may I help you?
assistant
Nicholas Carter here.
user
Nice to meet you Carter.
assistant
As my manager didn't sanction my leave, I want to change my recent reservation. Can you help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry Carter, there is no active reservation found with your name in our records.
assistant
Ok, not a problem. Thank you for the information.
user
Most welcome.
assistant