Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Frank Harris.
user
Please wait for a while.
assistant
Sure, I will wait.
user
I found your reservation and cancelled it.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Thank you for reaching us Frank Harris.
assistant