Hello. I am Andrew Scott.
user
Hello, how may I support you today?
assistant
 I want to cancel my recent reservation, due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I will help you with cancellation. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thanks for waiting. I found the reservation on your name, shall I cancel the reservation?
assistant
Yes, proceed.
user
Your reservation has been cancelled.
assistant
Thanks for your information.
user
Thank you for reaching us, we hope see you again.
assistant