Hello.
user
Hello.
assistant
I am Gregory Jackson.
user
How can I help you Jackson?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
We found a reservation on your name in our reservation database. Shall I proceed with cancelling?
assistant
Yes, you can proceed to cancellation.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for choosing us, have a nice day.
assistant