Hello. I am Jerry White.
user
Hello, how can I best assist you now?
assistant
I would like to change my recent reservation because of some personal work, can you help me?
user
Sure, I can help you in that. Please stay online, I will check the previous list and revert to you.
assistant
Thank you.
user
We are sorry to inform you that, there is no active reservation found on your name.
assistant
That's fine, thanks for your information.
user
Thanks for approaching with us.
assistant