Hello.
user
Hello, how may I help you?
assistant
Due to bad weather, so I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. May I know your name?
assistant
Deborah Young here.
user
Sorry, there are no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant