Hi.
user
Hello. How may I serve you today?
assistant
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you please help me?
user
Sure, we are here to help you. Can I have your name please to check the reservation status?
assistant
I am Rebecca Walker.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok fine, thanks for your assistance.
user
Thank you for approaching us.
assistant