Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to sudden change in climate. Can you please help me?
user
Sure, I'll try to help you in cancellation. Please let me know your name to check the reservation list.
assistant
I am Kenneth Gonzalez.
user
Thank you for providing your name, give me some time.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to Cancel it.
assistant
No worries, thank you for the information.
user
Thank you for approaching us.
assistant