Hello.
user
Hello, how can I aid you today?
assistant
I need to change my recent reservation, due to my trip with my friends has been postponed. Can you please help me to change it?
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, Samuel Johnson is my name.
user
Ok, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, thank you.
user
Thank you for availing us.
assistant