Hi'.
user
Hello. How can I aid you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
May I know your name?
assistant
My name is Michael Green.
user
Please wait a while.
assistant
Ok.
user
Thanks for your time. We didnt found any reservation by this name.
assistant
Ok, no issues. Thanks for reaching us.
user
Thank you.
assistant