Hello.
user
Hello. How may I aid you?
assistant
I am William Brown.
user
Nice to meet you William.
assistant
I want to cancel my recent reservation due to an emergency work, can you please help me with that?
user
Sure, I will help you with the cancellation of flight reservation. Please wait.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Not an issue, thank you.
user
Thank you.
assistant