Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation. Please help me in that.
user
Sure, may I know your name please?
assistant
Charles Edwards.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
Thank you for your information.
user
Thank you for opting us.
assistant