Hi.
user
Hello. How may I help you at this moment?
assistant
I would like to cancel my reservation because I am unwell. Can you please help me out?
user
Sure, I will help you. Can I have your name to check your reservation status?
assistant
My name is Brandon Davis.
user
Ok Davis, please wait a minute.
assistant
Sure.
user
I found your reservation and I have successfully cancelled your ticket.
assistant
Thank you very much.
user
You are welcome.
assistant