Hello.
user
Hello, how can I assist you?
assistant
My name is Michelle Nelson. Due to an emergency, my trip is postponed. Could you help me in changing the reservation?
user
Sure Nelson, please wait a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok.
user
Thank you for reaching us, have a good.
assistant
Thank you for your time.
user