Hello.
user
Hello. How may I help you?
assistant
I am George Robinson. I am planning to change an reservation, due to some urgent work. Can you please change my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, take your own time.
user
George, no reservation has been found on your name in our database.
assistant
That's fine. Thank you for your help.
user
Thank you for choosing us.
assistant