Hello.
user
Hello,.
assistant
Helen Hernandez here.
user
 How can I asses you the day?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you in that. Please wait, let me check the reservation status.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name to cancel it.
assistant
Not an issue, thank you.
user
Thanks for choosing us.
assistant