Hello.
user
Hello, how can I aid you at present?
assistant
I am Matthew Johnson. I need to change my existing reservation, as my exam scheduled has been postponed. Please help me in changing?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name. Please provide your new reservation dates.
assistant
Ok, my new trip dates are 02/20 and 02/22.
user
Ok, Can you please share your airport codes?
assistant
My travelling is from JFK to IAD.
user
Do you need any stopover?
assistant
I need a halt in my journey.
user
Thanks for your information, we found a flight in 1002 AA airline with a fare of 100 and single connection. Can I proceed for booking?
assistant
Ok, please proceed.
user
Sure, your ticket has been confirmed.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant