Hello.
user
Hello, how can I aid you for today?
assistant
Can you please help me to cancel the previous reservation? Because I have cancelled the trip due to some financial issues.
user
I am here to help you about that, can you please provide your name for checking the reservation staus?
assistant
Thank you for accepting my request. My name is Benjamin Parker.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
It's ok, not an issue with that. Anyways thank you for your help.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant