Hello, I am Angela Collins.
user
Hello, how may I serve you today?
assistant
Due to some emergency I need to cancel my reservation. Can you help me in cancelling my reservation?
user
Sure, please wait for few minutes, let me check with your recent reservation status.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
No problem. Thank you for the information.
user
Thank you for availing us.
assistant