Hello. I am Carolyn Thomas.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome, have a great day.
assistant