Hi.
user
Hello.
assistant
Anna Lopez here.
user
How can I assist you today?
assistant
Can you help me with cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Anna, there is no reservation found under your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant