Hi.
user
Hello, how may I assist you?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me?
user
Sure, may I know your good name please?
assistant
Sure, my name is Kenneth Campbell.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant