Hello, myself Cynthia Adams.
user
Hello Cynthia. What kind of help are you expecting from my side?
assistant
My holiday trip has been postponed, so I would like to change my existing reservation. Can you help me?
user
Sure, hold on for a moment. Let me check.
assistant
Ok.
user
I am sorry to inform you that there are no reservations with your name.
assistant
No problem. Thank you for your information.
user
Thank you, have a good day.
assistant