Hello.
user
Hello. How may I help you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Emily Walker.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome Emily Walker.
assistant