Hello.
user
Hello.
assistant
I am Matthew Smith.
user
How may I help you?
assistant
I want to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, please wait for a moment.
assistant
Ok, take your own time.
user
Thanks for your time. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
It's ok, thank you for checking.
user
Thank you.
assistant