Hello,.
user
Hello,.
assistant
I am Samuel Green.
user
How can I oblige you?
assistant
I want to change my existing reservation as my tour got cancelled. Please help me out.
user
Sure, please wait for a second.
assistant
Ok.
user
Thanks for being patience, there is no reservation found in your name.
assistant
No issues, thank you.
user
Thanks for contacting us.
assistant