Hi, Gregory Walker here.
user
Hello,. How can I assist you?
assistant
Due to some reasons my trip has postponed, so I want to cancel my recent reservation. Can you help me with this?
user
Sure, wait a while.
assistant
OK.
user
Thanks for being patience.
assistant
OK.
user
There were no reservation found, that matches with your information. Thank you for contacting us.
assistant
OK, Thanks for your information.
user