Hi.
user
Hello.
assistant
Myself Paul Young.
user
Paul, may I know what kind of service are you looking from our agency?
assistant
I am looking for your help in cancelling my reservation as my father met with an accident. Can you please do that for me?
user
Yes, we do provide cancellation service also. Please be online while I'll check your reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting Paul, I have found your reservation in our database. Shall I cancel it for sure?
assistant
Yes, please cancel my reservation.
user
Well, I have successfully cancelled your reservation.
assistant
Thank you so much for helping me.
user
You are most welcome, thank you for choosing our service to help you. Have a great day.
assistant