Hello.
user
Hello, how can I guide you for today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Joseph Green.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not an issue, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant