Hello, I am Emma Clark.
user
Hello, how may I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found with your name.
assistant
No problem, thank you.
user
Have a great day.
assistant