Hello.
user
Hello, how can I render you today?
assistant
I am Steven Baker.
user
Ok.
assistant
I need to change my recent reservation due to postpone of my seminar. Could you please help me in doing that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant