Hello.
user
Hello. May I know your name?
assistant
My name is Anna Carter.
user
How can I serve you?
assistant
Due to my ill health condition, I couldn't make my trip to Dallas. Can you please help me by cancelling my existing reservation?
user
Sure, I can help you with that. Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Thank you for contating us.
assistant
Thank you for providing information.
user