Hi.
user
Hello.
assistant
I am Benjamin Harris.
user
How can I help you today?
assistant
I want to cancel my reservation due to heavy cyclone in our region, can you help you me?
user
Sure, I can help you with that.
assistant
Thanks.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your own time.
user
There is no previous reservation available in your name.
assistant
Ok, no problem. Thank you for checking.
user
You are welcome Benjamin Harris.
assistant