Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, we are here to help you.
assistant
I am Nicole Scott.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for searching.
user
Thank you for reaching us.
assistant