Hi.
user
Hello. How can I aid you now?
assistant
I am Patricia Johnson, want to alter my recent reservation due to some emergency. Please help me out with that.
user
Sure, I am here to help you.
assistant
Thanks.
user
Please, be on hold.
assistant
Sure.
user
Sorry, we have not found any reservation on your name.
assistant
It's ok, thank you.
user
Thank you for opting us.
assistant