Hi.
user
Hello.
assistant
I am Mart Scott.
user
How may I guide you today?
assistant
I want to cancel my recent reservation, due to some health issues. Can you please help me?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok, I will wait for your response.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant