Hello, I am Pamela Perez.
user
Hello, how can I serve you for the day?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you help me?
user
Sure, we are glad to help you in cancellation. Can you please wait for a moment, I will check with your reservation.
assistant
Ok.
user
Thank you for waiting. We are happy to inform you that, we found a reservation with your name.
assistant
Please cancel that ticket.
user
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Thank you so much.
user
Thank you for approaching us. Have a good day.
assistant