Hello. I am Laura King.
user
Hello, how can I help you today?
assistant
My exams have cancelled, so I want to cancel my recent reservation.
user
Ok, please wait a moment to check it. Sorry Laura, there is no ticket booked on your name.
assistant
That's ok.
user
Thank you for calling us, have a nice day.
assistant
Thank you for your information.
user
You are welcome.
assistant