Hello, I am Ronald Adams.
user
Hello, Ronald Adams. In what way can I guide you?
assistant
Will you please help me in cancelling my reservation as my plan to go for my aunts house got postponed?
user
Ok, I will help you.
assistant
Thank you.
user
Hold on.
assistant
Sure.
user
There was no reservation on your name to cancel.
assistant
It's ok, thank you for your kind information.
user
Thank you for availing us, have a nice day.
assistant