Hello.
user
Hello, how may I help you?
assistant
I am Michelle Walker.
user
Nice to meet you Michelle.
assistant
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Ok, I will help you with the flight ticket cancellation.
assistant
Sure.
user
Sorry to say that there is no flight reservation on your name.
assistant
No issue, thank you.
user
Thank you.
assistant