Hello.
user
Hello.
assistant
I'm Jason King.
user
How may I help you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
user
Sure, please wait a moment, let me check your status.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Welcome, have a nice day Jason King.
assistant