Hello. I am Nancy Davis.
user
Hello, how can I assist you today?
assistant
Will you please aid me in cancelling my reservation as my plan to visit my grand parents home got cancelled?
user
Ok, I can help you with that.
assistant
Thank you.
user
Please wait, I will check and update you within a moment.
assistant
Sure.
user
Sorry, we did not find any reservation on your name to cancel.
assistant
Ok, not an issue.
user
Thanks for reaching us, have a nice day.
assistant
Thank you for the information.
user