Hello.
user
Hello. How may I assist you?
assistant
I am Jessica Allen. I need to change my reservation as my planned trip got postponed. So please help me with changing my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you.
assistant
Most welcome.
user