Hello.
user
Hello.
assistant
I am Sarah Smith.
user
How may I assist you?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Sarah Smith, no reservation has been found on your name in our database.
assistant
Thank you for informing me.
user
Thank you for choosing us.
assistant