Hello.
user
Hello, how can I assist you?
assistant
I am Robert Perez. Owing to an emergency, I want to cancel my recent reservation. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant