Hi.
user
Hello. How can I assist you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Amanda Rodriguez.
user
Please allow me a moment.
assistant
Ok.
user
There is no reservation found under your name in our data base.
assistant
That's ok, thank you for the response.
user
Thank you for contacting us.
assistant