Hello,. I am Laura Lee.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation, due to my scheduled examination dates has been cancelled. Can you please help me with reservation?
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Thank you for your quick response.
user
Thanks for choosing us.
assistant