Hello.
user
Hello, How can I serve you?
assistant
I want to cancel my recent reservation due to sudden postpone of my job joining date. Can you help me with that?
user
Sure, May I know your name?
assistant
Sure, I am Stephanie Walker.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thank you for your quick service.
user
Thank you for choosing us.
assistant