Hi.
user
Hello, how can I help you?
assistant
I would like to change my reservation due to post pone of my sister's engagement. Please help me with changing my reservation.
user
Sure, please mention your name to check the details?
assistant
I am Scott Nelson.
user
OK, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation with your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant