Hello.
user
Hello. How may I assist you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Yes, can you tell me your name?
assistant
I am Edward Miller.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user