Hello.
user
Hello, how may I serve you today?
assistant
David Roberts here. Due to demise of my great grandfather, I want to cancel my recent reservation. Can you help me in doing that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure, take your time.
user
Sorry we could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant