Hello.
user
Hello, how may I assist you today?
assistant
Due to some urgent business meeting, I am willing to change my existing reservation. Can you please help me for this?
user
Sure, may I know your name?
assistant
Myself Brenda Clark.
user
Wait a minute.
assistant
Sure, I will wait for your response.
user
There was no reservation found on your name.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for choosing us.
assistant
You are most welcome.
user