Hello.
user
Hello, how may I assist you now?
assistant
Can you please help me with flight ticket cancellation process that I am unable to travel the trip?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Thank you so much and my name is Kenneth Robinson.
user
Please wait for a moment.
assistant
Sure, I can wait for your response.
user
Thank you for the waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem with that one, thank you for checking my reservation status.
user
Thank you for visiting us, we hope see you again.
assistant
Welcome.
user