Hello.
user
Hello. How may I aid you?
assistant
Due to some reasons I have to cancel my flight ticket booking, can you please help me in that one?
user
Sure, I am here to help you out.
assistant
Thank you for considering my request.
user
May I know your name please to proceed further?
assistant
Sure, my name is Jeffrey Collins.
user
Wait a moment please. Let me check with that.
assistant
Sure, I can wait for your response.
user
Jeffrey Collins, we haven't found any reservation under your name in our database.
assistant
Ok, no problem with that one. Thank you for your quick immediate response.
user
Thank you for approaching us.
assistant
Welcome.
user