Hello.
user
Hello. How may I assist you today?
assistant
I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?
user
Sure, I will help you. Please wait a moment to check your previous reservation status.
assistant
Sure, my name is Donna Anderson. Take your time.
user
Sorry to inform you Donna, there is no previous reservation found with your name in our records.
assistant
Ok, no issues. My sister might have cancelled my reservation. Anyways, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user