Hello.
user
Hello. How can I assist you today?
assistant
I want to make slight changes in my recent reservation, can you please help me?
user
Sure, please provide your name.
assistant
Myself Mary Collins.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name. Thanks for reaching us, have a great day.
assistant
That's fine, thank you for checking.
user
Welcome.
assistant