Hi.
user
Hello. How can I aid you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know the name to check for the status?
assistant
Edward Wright here.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, there is no active reservation have been found under your name in our database to amend it.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant