Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
May I know your name please?
assistant
Myself Scott Hill.
user
Ok please wait a minute.
assistant
Sure.
user
As per your request, we had cancelled your reservation.
assistant
Thank you for your help.
user
Most welcome.
assistant