Hello.
user
Hello. How may I aid you?
assistant
I am Robert Thomas, want to alter my recent reservation due to sudden changes in my plan. Please help me out with that.
user
Sure, I am glad to help you.
assistant
Thanks.
user
Please be on a hold.
assistant
Ok.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant