Hello. I am Sandra Hill.
user
Hello, how can I aid you today?
assistant
I want to change my recent reservation because my grand mother is in hospital, help me in changing my reservation.
user
Sure, please wait for a while. I will check and get back to you.
assistant
Sure.
user
We found a reservation with your name, please share your new journey details.
assistant
My travelling dates will be 05/22 to 02/24.
user
Please check your journey dates once.
assistant
05/22 is my starting date, my return date is on 05/24.
user
Ok, please provide your source and destination.
assistant
My source point is MN-MSP, my landing point is NV-LAS.
user
We found a connecting flight, price is 200.
assistant
Please proceed.
user
Your flight ticket has been confirmed with UA airline, flight number: 1023.
assistant
Thank you.
user
Thank you for opting us.
assistant