Hello, I am Kathleen Young.
user
Hello, how can I amend you?
assistant
Will you please assist me in changing my reservation as the seminar which I want to give got postponed?
user
Sure. Please, wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you.
assistant