Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation as my farewell party got cancelled. Can you help me?
user
Sure, I will help you with  that. Let me know your name to check your reservation?
assistant
I am Patricia Carter.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok fine, thanks for your response.
user
Thank you for choosing us.
assistant