Hi, I am Ruth Hernandez.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation as my examinations got postponed. Can you help me with it?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's ok, thank you for your response.
user
Thanks for opting us.
assistant