Hello.
user
Hello, how can I assist you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, please give me a minute.
assistant
Ok.
user
To cancel your reservation, I need your name.
assistant
Joseph White here.
user
There is no reservation found with your name.
assistant
No problem, Thank you.
user
Have a good day.
assistant