Hi. I am Timothy Thompson.
user
Hello, how can I help you today?
assistant
I made a reservation earlier for a connecting flight unknowingly so, I want to change my reservation for a direct flight. Can I have your help in that?
user
Sure.
assistant
Thank you.
user
We have not found any flight reservation on your given name.
assistant
Ok, that's not a big issue.
user
Thanks for choosing us.
assistant
Thanks for the information.
user