Hello.
user
Hello, how can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. May I know your name?
assistant
I am Brenda Harris.
user
Please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry Brenda Harris, no reservation is available by your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us.
assistant