Hello. I am Larry Carter.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Ok, please wait.
assistant
Sure, take your time.
user
Thank you for waiting, I did not found your name in our records. Sorry I can not cancel the reservation.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for connecting our agency.
assistant