Hi.
user
Hello. How may I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check the reservation status?
assistant
My name is Elizabeth Wilson.
user
Give me a minute, please.
assistant
Ok.
user
Thank you for waiting, I did not find any reservation on your name to cancel.
assistant
Ok, no issues. Thank you for the response.
user
Thank you for approaching us.
assistant