Hello. I am Angela Thomas.
user
Hello, How may I help you?
assistant
As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you cancel my reservation?
user
Sure, we are here to help you. Please wait a second.
assistant
Sure.
user
Thanks for waiting, we did not any reservation on your name.
assistant
Thank you for informing me.
user
Thank you for reaching us.
assistant