Hi,.
user
Hello,.
assistant
I am Ronald Smith.
user
How may I assist you now?
assistant
I want to change my existing reservation due to postpone of my document verification in office. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
 I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you.
user
Thanks for opting us. Hope to serve you again.
assistant