Hello. Brian Baker here.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, I will kindly help you. Please wait for a minute.
assistant
Sure.
user
Thank you for being patient, sorry to say that no reservation matches with given name.
assistant
It's ok, may be I haven't reserve my seat properly while I am booking. Thank you for checking.
user
Thank you for connecting with us.
assistant