Hello.
user
Hello.
assistant
My name is Matthew Moore.
user
How may I assist you, Moore?
assistant
Due to heavy rainfall. I would like to cancel my recent reservation. Please help me out.
user
Sure, please give me a minute.
assistant
Sure, take your time.
user
Moore, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant