Hello.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, can I know your name for cancelling reservation?
assistant
The reservation has done on Debra Robinson name.
user
Sorry, there is no reservation available in my database regarding your name.
assistant
That's alright, thanks for searching and quick help.
user
You are welcome. Thank you for choosing us.
assistant
Welcome.
user