Hello.
user
Hello.
assistant
My name is Virginia Walker.
user
How can I assist you at this moment?
assistant
My examination got cancelled due to which I would like to cancel my reservation. Can you help me?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Ok, take your time.
user
Virginia Walker, there is no active reservation found under your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant