Hi, I am Kathleen Moore.
user
Hello. By what way may I assist you at this moment?
assistant
Can you please change my reservation as the meeting which I want o attend got postponed?
user
Ok. Please wait a while, I will check a reservation on your name.
assistant
Sure.
user
Thanks for waiting. You have no reservation found with your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant