Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, I will help you in flight ticket cancellation. May I know your name please?
assistant
My name is Katherine Gonzalez.
user
Wait for a moment please.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Not an issue, thank you.
user
Thank you.
assistant