Hello.
user
Hello. How can I serve you?
assistant
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure. May I know your name?
assistant
I am George Anderson.
user
Please wait a while.
assistant
Sure, take your own time.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant