Hi.
user
Hello, How can I be of your assistance today?
assistant
Owing to an emergency, my FIFA tournament got postponed. So I want you to change my existing reservation.
user
Sure, I will help you with that. May I know on which name the ticket has been reserved?
assistant
Sure, I have a recent reservation with name Christopher King.
user
Please wait for a moment.
assistant
Sure.
user
Thank you waiting, We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for connecting with us.
assistant