Hi.
user
Hello.
assistant
My name is William Evans.
user
How may I assist you?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Please wait a moment. I will check your status and revert you.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
Nothing to worry. Thanks for letting me know.
user
Thank you for availing us.
assistant