Hello.
user
Hello.
assistant
Myself Scott Brown.
user
How can I assist you?
assistant
Owing an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Yes, I found your reservation. It was cancelled successfully.
assistant
Ok, thank you for the help in cancelling my ticket.
user
Welcome. Thank you for choosing us.
assistant