Hello.
user
Hello.
assistant
I am Kenneth Edwards.
user
How can I help you today?
assistant
Due to sudden work, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you with that. Just give a moment.
assistant
Ok.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant