Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation, due to some problems I am unable to travel so can you please cancel my flight ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
Sure, my name is Thomas Mitchell.
user
Ok, please be on hold.
assistant
Ok.
user
As per you request, I have successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for approaching us, have a great day.
assistant