Hi.
user
Hello, how may I aid you?
assistant
I have reserved a seat earlier with my name Dorothy Lewis, but I would to change to other place because of bad weather. Will you assist me?
user
Sure, I will assist you with changing your reservation.
assistant
Thank you.
user
Please give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found with the given name.
assistant
Thanks for your response.
user
Thank you for reaching us.
assistant