Hi.
user
Hello, how may I help you today?
assistant
I want to change my reservation as my plan to go for hummer tour got postponed. Can you help me?
user
Sure, we are here to assist you. Could you please let us know your name?
assistant
I am Raymond Nelson.
user
Please, hold on a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your provided name.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant