Hello.
user
Hello. How may I assist you?
assistant
Stephanie Martinez here. I would like to change my recent reservation due to heavy snowfall.
user
Sure, I can help you in flight ticket modification. Please wait for a moment.
assistant
Sure.
user
Thank you for your patience, there is no reservation found for the user name in our data base to help you out in modification process.
assistant
It's ok, not an issue. Thank you for checking.
user
You are most welcome and have a nice day.
assistant