Hello, I am Frank Hill.
user
Hello, may I know how best I can help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, we are euphoric to help you. Please wait for a while.
assistant
OK.
user
Thank you for waiting, no reservation was found based on your name.
assistant
No problem, thank you for the information.
user
Thank you for picking us.
assistant