Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I am here to help you with this. May I know your name please?
assistant
My name is Raymond Martinez.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Martinez, there is no reservation found as per your name to cancel it.
assistant
Thanks.
user
You are welcome.
assistant