Hello.
user
Hello. How can I help you?
assistant
Unfortunately, I would like to change my existing reservation can you please help me in this intent?
user
Sure, can you please tell the name on which the reservation is confirmed?
assistant
Sure, I'm Donald Gonzalez here.
user
Please wait for a while to check your reservation status.
assistant
Sure, I will wait take your time.
user
Sorry, there is no reservation found by your name.
assistant
That's fine. Thank you for your service.
user
Thank you and have a nice day.
assistant