Hello.
user
Hello, how may I assist you?
assistant
I need to change my previous flight ticket booking due to some important work, can you please help me with that one?
user
Can you please share me your good name?
assistant
Sure, my name is Scott Hill.
user
Please wait for a while.
assistant
Sure, I can wait.
user
There is no reservation found on your name.
assistant
Not an issue with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant