Hi.
user
hello, how can I support you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, we are happy to help you. May I know your good name?
assistant
Sure, my name is Kimberly Johnson.
user
Sorry, there is no active reservation on your name in our data.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant