Hi.
user
Hello.
assistant
I am Joseph Walker.
user
How may I help you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please allow me a moment, let me check with your details.
assistant
Ok.
user
Sorry, there are no active reservations on your given name.
assistant
No problem, thanks for the help.
user
Thank you for reaching our service.
assistant