Hi.
user
Hello.
assistant
I am Jonathan Perez.
user
How may I help you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your information.
user
Most welcome.
assistant