Hello.
user
Hello. How can I assist you?
assistant
I am Scott Hill. I want to change my existing reservation due to sudden change in my trip dates. Can you please help me with that.
user
Sure, please wait for a minute.
assistant
Ok, thank you.
user
Scott, there is no reservation found with your details.
assistant
No problem, thanks for your information.
user
Thank you for contacting us.
assistant