Hello.
user
Hello. How may I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
I am Charles Lee.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
Its ok, thank you.
user
Thank you for approaching us.
assistant