Hello.
user
Hello, how can I support you?
assistant
I need to change my previous flight ticket booking due to some issues, can you please help me with changing my ticket booking?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
On whose name, the reservation has been made earlier?
assistant
My name is Andrew Johnson.
user
Please wait for a while.
assistant
Sure, I can wait.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
No problem with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant