Hi.
user
Hello.
assistant
I am Ruth Clark.
user
How can I aid you?
assistant
 My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled. Can you help me in my cancellation?
user
Sure, give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for quick response.
user
Thank you for opting us.
assistant