Hello.
user
Hello, how can I help you?
assistant
Myself Kimberly Adams, can you help me to cancel my recent reservation?
user
Please wait a while, I will check and inform you.
assistant
Ok, I will wait not a problem. Take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, thank you for the information. I will check my mails for more information.
user
Do you want to know anything else?
assistant
No, thank you for asking. I will connection again if I have any concerns.
user
Thank you for contacting us.
assistant