Hi. I am Lisa Hill.
user
Hello, how may I address you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you.
user
We could not find any reservation active in our data base by the name you mentioned above.
assistant
No issues, thank you for your time.
user
Thank you for consulting us.
assistant