Hi, my name is Donna Thomas.
user
Hello, how may I help you?
assistant
Due to the sudden change in weather, my badminton tournament has been cancelled. So I want you to cancel my existing reservation?
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting. There was no reservation found with your name.
assistant
Ok, no issues. Thanks for your valuable information.
user
Thanks for availing us.
assistant