Hello,. I am Jennifer Green.
user
Hello, how may I oblige you today?
assistant
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you help me with that?
user
Sure, I will help you with this.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, sorry to say that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant