Hello.
user
Hello,. How can I amend you today?
assistant
I am Rebecca Clark. I want to cancel my recent reservation due to sudden demise of my grandfather. Can you help me out?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please, hold on.
assistant
Sure.
user
There is no flight found to your route. Sorry, we could not find any reservation with your name.
assistant
Ok, not an problem. Thank you.
user
Thank you for availing us.
assistant