Hello, I am Brian Robinson.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation due to some personal issues. Can you help me with this?
user
Sure, I am happy to help you. Please standby, I will check the status and revert you.
assistant
Sure.
user
Thank you for waiting, we are happy to say that there is a reservation found on your name. Shall I proceed for cancellation?
assistant
Sure, you can proceed.
user
Sure, your ticket has been cancelled.
assistant
Thanks for your help.
user
Thank you for reaching us.
assistant