Hello.
user
Hello.
assistant
I am Michelle Carter.
user
Carter, how can I aid you today?
assistant
I want to cancel my recent reservation due to some health issue. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check. I found a reservation on your name, shall I proceed to cancel?
assistant
Yes, you can proceed.
user
Your ticket has been cancelled Carter.
assistant
Thank you for your kind service.
user
Welcome, thank you for choosing us. Have a great day.
assistant