Hello.
user
Hello, how may I support you today?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues.
user
Sure, may I know your name?
assistant
I am Thomas Clark.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant