Hi.
user
Hello, do you need any help from us?
assistant
My meeting got postponed. Can you please help me in cancelling my recent reservation?
user
Sure, could I have your name please?
assistant
Myself Michael Williams.
user
Ok, please allow me a moment.
assistant
Ok, sure I will wait for your reply.
user
I have found your reservation and I cancelled it.
assistant
Ok, thanks for your help  in cancelling my reservation.
user
You are welcome.
assistant