Hello.
user
Hello,. How can I serve you today?
assistant
I came to know, Due to heavy rain final cricket match has been postponded.
user
May I know your good name?
assistant
Can you help me in changing the reservation?
user
Sure, we are here to help you.
assistant
Thank you, My name is Donna Young.
user
Thank you, for providing your name. Please, wait let me check the details and I will get back to you. I found the reservation in your name please provide your travelling details and details.
assistant
I am planning a round trip ORD on 11/16 and on 11/18.
user
Ok. wait for a while let me know you the availability.
assistant
Sure, Take your own time.
user
Sorry to inform you that I did not have found any flight with your travelling details.
assistant
Thank you for the service, Have a nice day.
user
Thank you for choosing us.
assistant