Hi.
user
Hello, how may I help you?
assistant
I am looking for a cancel reservation service from your end, can you help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Patrick Wilson.
user
Ok, please wait a moment.
assistant
Sure, please check my details.
user
Sorry to say, I did not find any details in my database regarding your reservation.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user