Hello.
user
Hello, how may I assist you?
assistant
My business meeting is postponed to next month, so can you cancel my reservation?
user
Sure, may I know your name please?
assistant
My name is Paul Williams.
user
There is no reservation on your name, Paul.
assistant
It's ok. Thank you for your service.
user
Is there anything you want to know?
assistant
Nothing more, thank you.
user
Thanks for contacting us. Have a nice day.
assistant