Hello.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me to cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Sure, my name is Raymond Wilson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
That's Ok, thanks for your information.
user
Thank you for opting us.
assistant