Hello.
user
Hello. How may I aid you today?
assistant
I need to change my recent reservation, could you help me in doing that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please to proceed further?
assistant
I am Eric Gonzalez.
user
Please wait for a while.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking the reservation status.
user
Thank you for reaching us, have a great day.
assistant