Hello.
user
Hello.
assistant
I am Amy Campbell.
user
How can I aid you?
assistant
I need to amend my reservation, can you help me out please?
user
Sure, I will help you in changing your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome, have a nice day.
assistant