Hi.
user
Hello. How may I support you?
assistant
Could you please change my existing reservation due to postpone of my trip?
user
Sure, I am perky to help you. Can you please let me know your good name?
assistant
My name is Kenneth Johnson.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant