Hello.
user
Hello.
assistant
I am Benjamin Hall.
user
Can you please tell me how may I assist you?
assistant
Meeting my family has postponed, so I want to change an existing reservation. Can you please help me out?
user
Ok, wait a moment. Sorry to say, no reservation found an your details.
assistant
That's fine. Thank you for your time.
user
Thank you for reaching us.
assistant