Hello,.
user
Hello, what can I do for you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I am glad to help you. May I know your name please?
assistant
I am Gregory Turner.
user
Thanks for providing your name, please wait.
assistant
Ok.
user
Thanks for your precious time, there was no reservation found on your name to cancel.
assistant
Thanks.
user
Thank you for contacting us.
assistant