Hello.
user
Hello. How can I aid you?
assistant
I am Brian Mitchell.
user
Ok.
assistant
Due to my health problem I want to cancel my reservation, can you please help me in that?
user
Sure Brian Mitchell, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us, have a nice day.
assistant