Hi.
user
Hello. Hello, how may I help you?
assistant
I want to cancel my reservation which is done recently due to some business meeting postpone, can you please help me in this?
user
Sure, please give me a moment to check your ticket status. May I know your name?
assistant
Thank you. Sure, my name is Margaret Hall.
user
I found your reservation and cancelled it.
assistant
Ok, please cancel it.
user
Your ticket is cancelled.
assistant
Thank you for your service.
user
Thank you for contacting us.
assistant