Hello.
user
Hello, how can I help you today?
assistant
I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival.
user
Sure, may I know your name?
assistant
You can check my reservation on the name of Steven Moore.
user
Please wait.
assistant
Sure.
user
We found a reservation with your name and it has been cancelled successfully.
assistant
Ok, thank you.
user
Thanks for reaching us.
assistant