Hello.
user
Hello.
assistant
Due to health issues, I want to change my existing reservation. Can you please help me?
user
I can help you with that.
assistant
Thank you.
user
May I know your name to change to the reservation?
assistant
My previous reservation is on the name of Daniel Lopez.
user
Ok Lopez, wait a moment please.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for checking.
user
You are welcome.
assistant