Hi, I am Amy Jackson.
user
Hello, how can I help you?
assistant
Owing to an emergency I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, we are here to help you. Please stand by.
assistant
Sure.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant