Hello.
user
Hello, how may I oblige you today?
assistant
Due to bad weather, my meeting has been cancelled. Can you please help me to cancel my reservation.
user
Sure, we are gleeful to help you for cancellation. To proceed further, may I know your good name please?
assistant
My name is Dorothy Taylor.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for choosing us, Have a great day!.
assistant