Hi.
user
Hello.
assistant
I'm Donna Wright.
user
How may I help you Donna?
assistant
Due to heavy work load in my office, I want to change my trip dates. Can you help me with that?
user
Yes, I can help in your previous ticket changing. Please give me some time to check your previous booking.
assistant
Sure, please check.
user
I found your previous reservation, can you provide your travelling dates for updating?
assistant
Sure, my travel dates are 03/07 and 03/09.
user
Please provide your airport codes.
assistant
My source and destination airport codes are IAH and DEN.
user
There is a flight available in UA airlines with a 1 connection, can I proceed?
assistant
Yes, please proceed.
user
Ok, based on your request your ticket has successfully changed. Thank you for your time in reaching us.
assistant
Please provide me the flight number.
user
Sure, the flight details are 1009 plane number in UA airlines.
assistant
Fine, thank you for your help.
user
Welcome.
assistant