Hello.
user
Hello, how can I assist you today?
assistant
I am Raymond Thompson.
user
Ok.
assistant
As my plan to go for vacation has been postponed, can you please change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem. Thank you.
user
Thank you for choosing us.
assistant