Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Betty Jackson.
user
Yes Betty.
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, I will help you in that, please hold on for a moment to check your reservation status.
assistant
Yes, take your time.
user
Betty, there is no any active reservation with your name in my database.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Anyways, thank you for your help.
user