Hello.
user
Hello, how can I aid you?
assistant
I want to change my reservation as get together program got postponed. Can you help me?
user
Sure, may I know your name to check with the reservation status?
assistant
I am Melissa Collins.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting, regret to inform that there is no active reservation found under your name to change.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant