Hello.
user
Hello, how may I aid you?
assistant
Can you please guide me with flight ticket cancellation process?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please mention your name to proceed further.
assistant
I am Joseph Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you for your help in my flight ticket cancellation process.
user
Thank you for choosing us.
assistant
Welcome.
user