Hello.
user
Hello. How can I assist you today?
assistant
I want to modify my travelling dates, can you please help me in changing a ticket?
user
Sure, please mention the name for checking the reservation.
assistant
My name is Sharon Anderson.
user
Please give me a moment.
assistant
Ok, take your time.
user
There is no reservation found under your name.
assistant
It's ok, thank you for searching.
user
Welcome, have a great day.
assistant