Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation, can you please help in cancelling my reservation?
user
Sure, we are glad to help you. May I know your name?
assistant
Thank you.
user
Please help me with your name.
assistant
Sure. I am Kevin Thompson.
user
Sorry, No reservation found on your name.
assistant
No problem, thank you.
user
Thank you for making us to serve you today.
assistant