Hello.
user
Hello. How could I assist you?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name?
assistant
Thank you for accepting my request.
user
Please give me a moment.
assistant
Myself Cynthia Campbell.
user
There is no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant