Hello.
user
Hello, how may I help you at this moment?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please cancel my reservation?
user
Sure, we are glad to help you. Please wait for sometime, I will check the status and inform you.
assistant
Sure, please check the reservation on the name of Alexander Robinson.
user
Thanks for providing your name.
assistant
Ok.
user
Sorry to say that, we did not find any reservation on your name in our database.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant