Hello.
user
Hello, do you need any assistance from us?
assistant
I have booked a flight ticket on 03/03 date to go for long trip, but now I have changed my decision and I want to spend my time with my family members.Can you please help me in cancelling my recent reservation?
user
Sure, please tell me your name.
assistant
I have booked my ticket in Matthew Perez name, you can search my ticket easily on my name.
user
Ok, please allow me a minute. Thank you for waiting.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
Ok, fine.Thank you for your help.
user
Thank you.
assistant