Hi.
user
Hello. How may I help you out?
assistant
As my meeting got postponed I want to cancel my reservation, can you help me with it please?
user
Sure, I will help you in cancelling the ticket. May I know your name please?
assistant
My name is Lisa Perez.
user
I have found your reservation, can I proceed with the cancellation?
assistant
Yes, please.
user
As per your request ticket has been cancelled.
assistant
        Thank you.
user
Thank you for reaching us.
assistant