Hello.
user
Hello. How can I help you?
assistant
I am Amy Hernandez. I would like to cancel my reservation as I am moving for hometown, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
There is no reservation on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for opting us.
assistant