Hi.
user
Hello. How may I help you today?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can I know your good name?
assistant
I am Richard Moore.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you for your help.
user
Thank you for approaching us.
assistant