Hello.
user
Hello.
assistant
Kenneth Garcia here.
user
How may I aid you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Please wait for a while.
assistant
Thank you, take your time.
user
There is no reservation found with your given name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Thank you.
assistant
Welcome.
user