Hello.
user
Hello, how may I give assistance to you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Ok, help me with your name to find a reservation of your's.
assistant
Sure, I am Cynthia Adams.
user
Ok, please wait for a moment.
assistant
Sure, I will wait.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you for your service.
user
Thank you for approaching us.
assistant