Hello.
user
Hello. How can I help you at this moment?
assistant
Please cancel my active reservation as my meeting was cancelled.
user
Sure, I am here to help you with that, can I know your name to proceed further?
assistant
Nicole Brown.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant