Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me to modify my travel dates in the past ticket? Because the planned trip got postponed.
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you for considering my request. My name is Nancy Perez.
user
Please give me a moment.
assistant
Ok, I can wait for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It is sad to hear from your end. Anyways thank you for checking my ticket status.
user
Welcome, have a great day.
assistant