Hi.
user
Hello.
assistant
I am Mary More.
user
How may I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Ok, under which name you have made your reservation?
assistant
Mary Moore is my cousin name you can check this .
user
Give me a moment please.
assistant
OK.
user
There is no reservation by the name of Mary Moore, sorry.
assistant
No issue.
user
Thank you for consulting us.
assistant
Thank you for your quick response.
user
Have a nice day.
assistant