Hello,. Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with that?
user
Hello, may I know your name please? Sure, I will help you.
assistant
My name is Charles Hall.
user
Please standby.
assistant
Sure.
user
Sorry, we did not found any reservation in your name.
assistant
Ok, no issue.
user
Thanks for reaching us.
assistant
Thank you.
user