Hello.
user
Hello.
assistant
I am Richard Clark.
user
How can I aid you today?
assistant
I want to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Thank you for waiting, there is no recent reservation found with the given name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant