Hello.
user
Hello.
assistant
I am Jeffrey Perez.
user
Perez, how can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, take your time.
user
Sorry Perez, no reservation found by your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for contacting us.
assistant