Hello.
user
Hello. How may I assist you?
assistant
I have to change my reservation as I have to prepare for my exams, can you please help me?
user
Yes, can you share me your name?
assistant
My name is Linda Parker.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant