Hello, I am Virginia Smith.
user
Hello, how may I help you?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your given name, can you please share your new journey details?
assistant
My source code is PHL and destination code is DCA. My travelling dates are from Oct 19 to Oct 21.
user
Sorry, no flights found on your given details.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant