Hello.
user
Hello. How may I help you?
assistant
My name is Ronald Thomas, I want to cancel my recent reservation. Can you please help me out?
user
Sure. Give me a moment.
assistant
OK.
user
Yes I had found a reservation on your name. Could I proceed with the cancellation?
assistant
Yes, proceed.
user
OK.
assistant
Thank you.
user
Thank you for reaching us.
assistant