Hello.
user
Hello. How can I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, may I know your name?
assistant
My reservation was done under the name Raymond Parker.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user