Hello.
user
Hello, how may I assist you?
assistant
Ronald Miller here.
user
Yes, Ronald.
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you out. Please wait a moment. Let me check the previous reservation details.
assistant
Ok, take your time.
user
Sorry Miller, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Ok, thank you for reaching us.
assistant