Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Lisa Hernandez, I want to change my reservation which I have done previously with wrong destination codes.
user
Sure, I am happy to help you with that. Please be hold on for a moment and I will check your reservation status.
assistant
Ok, sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry Lisa Hernandez, no reservation has found under your name to change.
assistant
It's ok, anyway thank you for the help.
user
My pleasure. Thank you for choosing us, have a good day.
assistant