Hello.
user
Hello, how may I assist you?
assistant
I was planned to visit the Statue of Liberty, but due to some health issues I am unable to travel on that dates, can you please alter my previous booking?
user
Sure, could you please specify your name for further process?
assistant
Yes, my name is Dennis Carter.
user
Carter, please wait for a moment.
assistant
Sure.
user
Sorry Dennis, there is no reservation found on your name to alter your previous booking.
assistant
That's fine, not an issue. Thank you so much for your help.
user
You are welcome always.
assistant