Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Myself Emma Martin.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant