Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you with the ticket cancellation. Can I know your name?
assistant
Thank you. Myself Margaret King.
user
Ok, please give me a minute.
assistant
Sure, take your time.
user
Sorry to inform you that, there is no reservation found with your name to cancel.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
You are welcome. Thank you for choosing us.
assistant
Most welcome.
user