Hello.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Thank you. Myself Gregory Rodriguez.
user
Sorry Gregory Rodriguez, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant