Hello.
user
Hello.
assistant
I am Raymond Wilsaon.
user
How can I assist you now?
assistant
 I want to change my ticket reservation that when I am booking a ticket it show's with a 2 lay by flight in my journey but due to an emergency, I need a 1 lay by flight to reach my terminus region, so can you please help me in modifying my recent ticket booking?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your reply.
user
Sorry Raymond Wilson, no reservation has found under your name to change.
assistant
Not an issue with that one, thank you for your help in searching and providing your information.
user
Thank you for choosing us, have a good day.
assistant