Hello.
user
Hello.
assistant
I am Katherine Harris.
user
How can I help you Harris?
assistant
I would like to cancel my reservation as I am leaving for an occasion, can you please help me out?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Thank you. Sure, take your time.
user
Sorry Harris, no reservation is available on your name.
assistant
Ok no problem, thank you for your services.
user
It's my pleasure, have a nice day.
assistant