Hi,.
user
Hello, how may I help you?
assistant
Owing to an emergency, my sky dive has been cancelled, so I want to change my reservation. Can you help me to change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Can you please share your good name?
assistant
I am Alexander Hernandez.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, not an issue. Thanks for your kind assistance.
user
Thanks for choosing us.
assistant