Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Jason Thomas. I would like to cancel my reservation due to some personal issues, will you help me with that?
user
Sure Jason Thomas, I will help you with that. Please wait a moment to check your reservation status.
assistant
Thank you. Ok, I will wait for your response.
user
Sorry Jason Thomas, no reservation has found under your name to cancel.
assistant
Ok, not an issue, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant