Hi.
user
Hello, may I know your good name?
assistant
I am Joseph Perez.
user
How can I help you?
assistant
Actually I book a ticket for wrong flight, can you help in cancel my reservation?
user
Perez, wait a while I will check your details and I will be back.
assistant
Sure.
user
Perez, no reservation found with your details.
assistant
That's fine.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your help.
user