Hello, my name is David Thompson.
user
Hello David,. How can I help you now?
assistant
Due to sudden change in weather where I wanted to visit, I need to cancel the ticket.
user
Ok sure, please wait a moment. Thank you for waiting. Sorry David, no reservation is found under your name. Thank you for choosing us.
assistant
Ok that's fine, thank you for giving a instantaneous response.
user
You are welcome, have a good day.
assistant