Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, may I know your name for the cancellation process?
assistant
Thank you. Myself John Hall.
user
Your reservation found. Are you sure for this cancellation?
assistant
Yes, please proceed with cancellation.
user
Your cancellation done with our end.
assistant
Thank you for your help.
user
Welcome, thank you for reaching us.
assistant