Hello.
user
Hello. How can I help you today?
assistant
I need to change the travel dates in the past ticket. can you please help me to do that?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Thank you for considering my request. My name is Pamela Adams.
user
Ok, please hold on a moment.
assistant
Ok, take your time.
user
There is no previous reservation available under your name.
assistant
Oh! I think the ticket is not reserved properly. Anyhow thank you for your valuable time.
user
Thank you for reaching us.
assistant