Hello.
user
Hello, how can I oblige you today?
assistant
I am planning to change my destination airport codes in my existing reservation, can you please help me out?
user
Sure, may I know your good name?
assistant
Sure, my name is Rebecca Gonzalez.
user
Sure, please hold a moment.
assistant
Ok, take your time.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
It's ok, thank you for the information.
user
Thank you.
assistant