Hello. I am Thomas Lee.
user
Hello, how can I help you?
assistant
My trip got cancelled, due to business meeting.
user
Ok.
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Sorry to tell that there is no reservation on your name.
assistant
That's fine.
user
Thank you for approaching us.
assistant
Thank you for your support.
user