Hello.
user
Hello. How can I assist you?
assistant
Due to an urgency I want to cancel my existing reservation.
user
Ok, may I know your name please?
assistant
My name is David Lopez.
user
Please wait for a moment.I will check the existing reservation on your name.
assistant
Sure.
user
Sorry David, there is no reservation found on your name. Thank you for approaching us.
assistant
Ok, no issues. Thank you for your help.
user
You are welcome.
assistant