Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Ok, I will help you with that.
assistant
Thank you.
user
May I know on which name you have reserved your ticket?
assistant
I am Donald Garcia.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant