Hello.
user
Hello.
assistant
My name is Raymond Harris.
user
How can I aid you today?
assistant
I want to cancel my reservation as I am no more interested to go on this trip, can you please help?
user
Sure, I can help you with that. Please let me check your reservation status.
assistant
Sure.
user
Sorry to inform you that there are no reservation found under your name to do cancellation.
assistant
Never mind, thank you.
user
Thank you for choosing us.
assistant