Hello.
user
Hello, how can I help you?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are glad to help you. Please let me know your good name.
assistant
Thank you for accepting my request, myself Frank Williams.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant