Hi.
user
Hello,. May I know, with which service I can help you the best?
assistant
Please check, if there is any reservation found on my name which is reserved earlier this week. If found, Please change it according to my preferences. Due to the change of plan for my trip.
user
Sure, I can help you with the best services we have.
assistant
Thank you for considering my request.
user
On which name, do I need to check the reservation?
assistant
Please check it with the name, Donald Gonzalez.
user
Ok, Please wait for a couple of minutes.
assistant
Sure, Make it fast.
user
Thanks for waiting with patience. Donald Gonzalez, There is no active reservation on your name to change it. We are extremely sorry for the inconvenience.
assistant
That's ok, not a problem. I think I have done it with another airlines, By mistake I have consulted you.
user
Ok, Thank you for visiting us.
assistant
Thanks for your valuable effort in ticket changing process.
user
 We hope to serve you again!.
assistant