Hello.
user
Hello, how may I support you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please share me your good name.
assistant
My name is Thomas Brown.
user
Please wait for a while.
assistant
Sure.
user
We found your reservation and cancelled successfully.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant