Hello.
user
Hello.
assistant
I am Virginia Anderson.
user
How may I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for reaching us.
assistant