Hello.
user
Hello, Good Evening.
assistant
Good Evening.
user
What kind of help are you expecting from my side?
assistant
I have a seminar to present in Boston, but due to medical emergency, I am unable to present the seminar.
user
That's so sad to hear. Would you like me to cancel your reservation?
assistant
Yes, can you help me out?
user
Sure, may I know your name for cancelling the reservation?
assistant
My name is Katherine Taylor.
user
Ok Katherine, I found a reservation with your name.
assistant
Please proceed with the cancellation.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for helping me out.
user
Thank you, have a good day.
assistant