Hello, Brandon Wright here.
user
Hello, how may I assist you?
assistant
Due to some reason, I can't travel from my location to my destination. So, can you please cancel my tickets?
user
Sure, hold on for a moment please.
assistant
Ok.
user
Sorry to say this Wright, there are no reservations under your name.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Thank you.
user
Have a good day.
assistant