Hello.
user
Hello, how may I assist you?
assistant
I am Timothy Phillips want to change my existing reservation as my exams got postponed to other dates. Can you please aid me with this?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in the database.
assistant
Not an issue. Thank you for sharing your information.
user
Thank you for opting us, have a nice day.
assistant