Hello.
user
Hello. How can I help you?
assistant
Pamela Campbell here. I need to cancel my reservation due to in my destination climate is not good. So, can you please help me with that?
user
Ok, please wait a moment.
assistant
Sure.
user
No reservation found on your name Pamela Campbell .
assistant
Oh! May be it's my fault. Anyway, thank you for your help.
user
Thank you for contacting us.
assistant
Most welcome.
user