Hello.
user
Hello, how can I aid you today?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, please share your good name.
assistant
Sure, myself Kathleen Jones.
user
Please stand by.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you.
assistant