Hello.
user
Hello. How can I help you?
assistant
My name is Kenneth Moore, I want to change my reservation as my plan to meet my parents is postponed. Can you change my reservation?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on you name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant