Hello.
user
Hello. How may I assist you today?
assistant
Can you please change my existing reservation?
user
Sure, I will help you in changing. May I know your good name please?
assistant
Sure, I am Laura Green.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant