Hello, I am Matthew Williams.
user
Hello, how can I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Thank you. Sure, take your time.
user
Thanks for waiting, there is no active reservation on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user