Hi, myself Sarah Taylor.
user
Hello Sarah, how may I help you?
assistant
I have to change my reservation as I have to stay for some more days with my brother at New York. Can you please help me to change my reservation?
user
Please hold on for a while.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
Not an issue, thank you for checking.
user
Thank you for contacting us.
assistant