Hello.
user
Hello. How can I assist you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you for your response, my name is Dennis Walker.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant