Hello.
user
Hello, what can I do for you today?
assistant
Myself Barbara Williams, can you help me in cancelling my reservation?
user
Sure, I am gleeful to help you. Please wait for a few minutes.
assistant
Thank you for considering my request. Sure, I will wait.
user
Thanks for your time, we are sorry to inform you that no reservation was found on your name to cancel.
assistant
Not an issue with that, anyways thank you for the information.
user
Thank you for contacting us.
assistant