Hello.
user
Hello.
assistant
I am Gregory Scott.
user
How may I assist you today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
I am here to help you, please hold on a moment I will check your reservation.
assistant
Ok, take your own time.
user
Thanks for your patience, there is active reservation found on your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Welcome.
assistant