Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
Myself Joshua Edwards.
user
Please wait for a minute.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, thanks for your information.
user
Thank you.
assistant