Hello.
user
Hello.
assistant
Rebecca Lopez here.
user
How may I help you?
assistant
Due to sudden change in my trip location,  I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure Lopez, I will help you out in changing your reservation.
assistant
Thank you.
user
Please wait a moment I will check the status and let you know.
assistant
Sure, take your time.
user
Sorry, there are no reservations found in our database.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing our services.
assistant
Welcome.
user