Hi.
user
Hello. How can I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I will help you with that. Please mention your name for checking the reservation status.
assistant
Kimberly Parker is my name.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under your name.
assistant
Thank you.
user
Welcome, have a great day.
assistant