Hello.
user
Hello.
assistant
Justin Edwards here.
user
How may I help you today?
assistant
Can you please help me in cancelling my recent reservation? As my visiting place is completely destroyed by floods.
user
Sure, please wait a moment.
assistant
Sure, I'll be online.
user
Sorry, there are no active reservations on your name to cancel.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching our service.
assistant