Hello.
user
Hello, how may I help you?
assistant
Can you please help me by changing my existing reservation to Charlotte? As my meeting got postponed a Charlotte.
user
Sure, please provide your name.
assistant
My name is Paul Collins.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
Ok.
assistant
Anyways, thank you for providing information.
user
Thank you for approaching us.
assistant