Hello.
user
Hello.
assistant
Myself Edward Thompson.
user
How may I guide you?
assistant
For some issues I want to cancel my reservation, can you please help me?
user
Sure, please wait a moment.
assistant
Sure.
user
Edward, no reservation has been found on your name in our database.
assistant
It's ok. Thank you for the information.
user
Thank you for choosing us.
assistant