Hello.
user
Hello. How may I help you today?
assistant
Due to a sudden meeting my trip has been cancelled. Could you help me in cancelling the reservation?
user
That's so sad, can I know your name please?
assistant
It's Debra White.
user
Sure, give me a moment.
assistant
Ok.
user
Sorry Debra, I didn't find any reservation with your details.
assistant
That's ok, thank you for your time.
user
You are welcome.
assistant