Hello.
user
Hello.
assistant
I am Eric Davis.
user
How can I assist you now?
assistant
I have made a previous booking to Seattle but the trip got changed to Houston, can you please help me in changing my previous flight ticket?
user
Sure, I will help you.
assistant
Thank you so much.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting.
assistant
It's alright.
user
I am sorry to inform you that, there is no reservation found on your name to change.
assistant
Not an issues with that one, thank you for providing the information.
user
Thank you for reaching us.
assistant
Welcome.
user