Hello.
user
Hello, what can I do for you?
assistant
I want to cancel my recent reservation due to heavy rainfall at my source point. Can you help me with that?
user
Sure, may I know your name?
assistant
William Walker here.
user
Please, wait a minute.
assistant
Sure.
user
Sorry, there was no reservation on your name in our database.
assistant
Ok, no issues. Thank you for your quick service.
user
Thank you for availing us.
assistant