Hello.
user
Hello. How may I assist you today?
assistant
I am Elizabeth Harris. I want to change my flight reservation as I am unwell, can you please help me?
user
Elizabeth Harris, I am glad you have contacted us. I will help you.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
I notice that there is no active reservation done on your name.
assistant
Oh! Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant