Hello.
user
Hello, how can I help you?
assistant
I am Emma Taylor planning to spend my vacation with family at IL-ORD from DC-DCA. Can you book a direct flight?
user
sure, please share me your travelling dates?
assistant
 My travelling dates are 03/07 and 03/09.
user
Sorry, there were no flights with your given details.
assistant
Ok, no issues. Thank you for providing information.
user
Thank you for reaching us.
assistant