Hi. I am Pamela Green.
user
Hello, how can I best assist you now?
assistant
Owing to an emergency, I want to cancel my existing reservation.Can you help me in this?
user
Sure, I can help you in that. Please wait for a moment.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Please proceed.
user
Sure, your ticket has been cancelled.
assistant
Thank you.
user
Thanks for approaching us.
assistant