Hello.
user
Hello, how may I help you?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, may I know your name please?
assistant
Ok, please check for the name Emma Miller.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That is not a problem, thank you for assisting me.
user
Thanks for contacting us.
assistant