Hi.
user
Hello.
assistant
I am Jessica Walker.
user
How may I help you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, just a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
That's ok, thank you.
user
Thanks for opting us.
assistant