Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, please share me your good name.
assistant
Justin Nelson here.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for supporting us.
assistant