Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, can you share your good name please?
assistant
Sure, myself Jeffrey Thompson.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant