Hi.
user
Hello. How can I help you?
assistant
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, I have reserved my name with Amy Lopez. Please check with that name.
user
There is no reservation found with your details, Amy.
assistant
Ok, fine not an issue. Thank you for checking my query.
user
Thank you for choosing us, have a good day.
assistant
Most welcome.
user