Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you please help me in that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Ashley Mitchell here.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant