Hello. Karen Evans here.
user
Hello, how can I assist you for the day?
assistant
I want to change my existing reservation due to some health issues, can you help me in doing that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a minute, I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant