Hello.
user
Hello.
assistant
I am Steven Moore.
user
How can I help you?
assistant
I have reserved a ticket in last month but suddenly my planned event got cancelled. I need to cancel my reservation so do it for me as quick as possible because I need to get back into my work.
user
Sure, I am happy to help you with that.
assistant
Thank you, be quick.
user
Give me a moment to check out reservation status. Sorry Moore, we couldn't find any reservation under your name in our records.
assistant
How it is possible? I had remember the month in which I had reserved so recheck once again.
user
Ok, for your confirmation I will recheck it once again.
assistant
Ok, thank you.
user
Sorry, I have rechecked with your name but, we couldn't find any reservation.
assistant
Ok, I will recheck my confirmation mail and I will reach you if I have any queries. Anyway, thank you for your time.
user
Sure, your are most welcome to reach our agency.
assistant
Thank you.
user
Welcome and thank you for approaching our agency.
assistant