Hello.
user
Hello.
assistant
Christopher Nelson here.
user
How can I assist you at this moment?
assistant
I need to change my existing reservation, can you help me in doing that?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Sure, take your time. Ok, not an issue.
user
Christopher Nelson, there is no active reservation found under your name in our database.
assistant
Thank you for the information.
user
Thank you for contacting us.
assistant