Hi,.
user
Hello, how can I best aid you now?
assistant
I want to cancel my reservation. Can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Nancy Gonzalez.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform that, there is a no reservation found on your name.
assistant
Ok, no issues. Thanks for your quick response.
user
Thanks for contacting us, have a great day.
assistant