Hello. I am Karen Lewis.
user
Hello, how may I aid you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Sorry Karen, there is no reservation found under your name to cancel it.
assistant
Ok, no issues with that one. Thank you for your help in searching and providing your information.
user
You are welcome.
assistant