Hi.
user
Hello, how may I best assist you now?
assistant
Can you help me in changing my recent reservation, as my volleyball match is postponed?
user
Sure, I can help you in that. May I know your good name please to track the details?
assistant
I am Virginia Allen.
user
Ok, please wait for a couple of minutes.
assistant
Sure, I will stand by.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thanks for reaching us, wish you a great day.
assistant