Hello, my name is Jennifer Martinez.
user
Hello, How may I aid you?
assistant
I have some personal matters that need fixing, so I want to change an existing reservation.
user
Sure, Please wait a moment, I will check and get back to you.
assistant
Ok, I will wait.
user
Thank you for waiting, There is no existing reservation found on your name.
assistant
No problem, thank you.
user
Thank you for approaching us, Have a great day.
assistant