Hello.
user
Hello, how may I aid you today?
assistant
Due to some health issues, I would like to change my existing reservation. Please help me out.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Jerry Carter.
user
Ok, please wait a moment, let me check your reservation.
assistant
Sure, take your time.
user
Thank you for your valuable time, sorry no reservation found with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for availing us.
assistant