Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your name?
assistant
Thank you. Myself Jack Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant