Hi. I am Janet Martinez.
user
Hello, How can I serve you?
assistant
Unknowingly, my friend made a reservation to me for a direct flight. But I need a connecting flight to reach Washington. Can you please change my reservation?
user
Sure. Please wait a minute.
assistant
Ok.
user
Thanks for waiting. There is no reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you.
assistant