Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name?
assistant
Myself Margaret Roberts.
user
Please wait a minute.
assistant
Ok, I will wait.
user
We found a reservation on your name and it has been cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant