Hi.
user
Hello.
assistant
My name is Shirley Baker.
user
How can I assist you Baker?
assistant
I couldn't bear my expenses and would like to cancel my reservation. Can you please cancel my ticket?
user
Sure, please be on hold while I'll check for your reservation status.
assistant
Ok, take your time.
user
There is no reservation found under your name to do cancellation Baker.
assistant
Oh! I guess I have cancelled it before. I have a short term memory loss. Anyways, thank you for the information.
user
That's ok, thank you so much for choosing us to help you.
assistant