Hello.
user
Hello. How can I assist you?
assistant
Myself Helen Thompson. I want to cancel my reservation, due to some health issue. Can you please help me?
user
Sure Thompson, I will help you in cancelling.
assistant
Thank you.
user
Give me a moment.
assistant
Ok.
user
Sorry Helen, there is no reservation found on your name to cancel.
assistant
It's ok, thank you.
user
Thank you for choosing us. Welcome.
assistant