Hi.
user
Hello.
assistant
I am Andrew Hill.
user
How can I assist you?
assistant
Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure Hill, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant