Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Anthony Lee.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant