Hi.
user
Hello. How can I help you?
assistant
I am Pamela Moore. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you to cancel your reservation.
assistant
Ok.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you.
user
Welcome, have a nice day.
assistant