Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please mention your name to check your previous reservation.
assistant
My name is James Gonzalez.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant