Hello.
user
Hello.
assistant
Kathleen Hernandez here.
user
How can I assist you today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
There is no reservation found under your name.
assistant
That's ok, not an issue.
user
Welcome, have a great day.
assistant
Thank you.
user