Hello.
user
Hello, how may I help you?
assistant
Due to my health conditions, I want to change my recent reservation.Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please.
assistant
Richard Harris here.
user
Sorry, no reservation is found on your name in our database.
assistant
No problem, Thanks for the information/.
user
Thank you for reaching us.
assistant