Hello,.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, can I have your name please?
assistant
My name is Kevin Collins.
user
ok, please wait.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant