Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation due to postponement of my brother's engagement. Can you please cancel my reservation?
user
Can I know your good name please?
assistant
I am Dennis Mitchell.
user
Please wait a moment, I will check and revert to you.
assistant
Ok.
user
Unfortunately, there is no reservation found with your given name.
assistant
Ok, thank you for your response.
user
Thank you for choosing us.
assistant