Hello.
user
Hello, how can I guide you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Frank Walker here.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok no problem, thank you for your services.
user