Hi.
user
Hello. How can I assist you?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not good to do journeys.
user
Ok, may I know your name?
assistant
Sure, my name is Carolyn Wilson.
user
Sorry, no reservation found on your name to cancel your ticket.
assistant
That's ok, thank you for giving the information.
user
Ok, fine thank you for opting our service.
assistant