Hi.
user
Hello, how may I assist you today?
assistant
My appointment with doctor got postponed, so please change my existing reservation.
user
Sure, can I know your name?
assistant
Sure, Cynthia King here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for reaching us.
assistant