Hello.
user
Hello, how may I assist you?
assistant
I am Carolyn Clark. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am here to help you. Please wait for a moment to check your reservation status. I have found your reservation, may I know your new airport codes?
assistant
Thank you. I would like to travel from MSP to IAD.
user
Let me know your travelling dates, please?
assistant
Sure, I need to travel on dates of 11/05 and 11/07.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no flight is available for you as per your requests.
assistant
Oh! It is sad to hear. Anyway, thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant