Hello.
user
Hello, how can I serve you?
assistant
Due to unapproved of my leaves of heavy work at office, I would like to cancel my ticket. Will you assist me in this?
user
Sure. May I know your good name please?
assistant
I am Sarah Jones.
user
Ok, please wait for some time.
assistant
Sure.
user
Thanks for waiting, we found reservation on your name.
assistant
Ok.
user
Shall I cancel it?
assistant
You can go ahead with cancellation.
user
Ok, your reservation has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant