Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Raymond Johnson.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant