Hello.
user
Hello.
assistant
I am Catherine Lopez.
user
How can I serve you?
assistant
I need to change my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Ok. Please wait.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you.
assistant