Hi.
user
Hello, how can I help you?
assistant
Please help me out in cancelling my recent reserved ticket.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Eric Brown is my name.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant