Hello.
user
Hello. What can I do for you at this moment?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, may I know your good name please?
assistant
I am Carolyn Martin.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user