Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation due to sudden postpone of my family trip dates. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Sure, Katherine Moore here.
user
Please wait a minute.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found on your name.
assistant
Ok, no worries at all.
user
Thank you for approaching us.
assistant
Thank you for your kind information.
user