Hello,.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my flight ticket?
user
Sure, may I know your name?
assistant
I am Thomas Miller.
user
Please wait a moment.
assistant
Sure.
user
We found a reservation in your name. Shall I proceed for cancellation process?
assistant
Yes, You can proceed.
user
Your reservation has been cancelled.
assistant
Thanks for being my helping hand.
user
Thanks for choosing us.
assistant