Hi.
user
Hello. How may I help you?
assistant
I am Deborah Thomas. Please help me to cancel my recent reservation as my badminton tournament got postpone due to heavy rains.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name to proceed for cancellation.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant