Hello, I am Brenda Walker.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, we found reservation on your name and it has been successfully cancelled.
assistant
Ok, thank you for your help.
user
Thank you for reaching us.
assistant