Hello, I am Ashley Baker.
user
Hello, how can I aid you today?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, please hold on a moment.
assistant
Ok.
user
thanks for waiting, no flight reservation found on your name.
assistant
Ok, no issues.
user
Thank you for connecting with us.
assistant
Thanks for your service.
user