Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation due to some health issues, can you please me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Sure, myself Emma Davis.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant