Hi.
user
Hello.
assistant
My name is Scott Walker.
user
How can I aid you?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, We found a reservation on your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thank you.
assistant