Hello.
user
Hello. How may I help you?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
May I know your name please to proceed further?
assistant
I am Robert Taylor.
user
Please be on hold for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on our database at the moment.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant