Hi.
user
Hello, how can I serve you?
assistant
I need to cancel my reservation as my plan to go for seminar got cancelled due to some issues. Can you please cancel the reservation that I made with the name of Charles Phillips?
user
Sure, Please wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for the response.
user
Thank you for availing us.
assistant