Hello.
user
Hello. May I know, What help I can do?
assistant
Due to my health problem I want to cancel my reservation, can you help me to cancel my reservation?
user
Sure, to check with cancellation, I need your name.
assistant
My name is Emily Harris.
user
Thanks. Emily Harris, your name is not in reservation list to cancel.
assistant
Ok, no problem.
user
Thanks for availing us, Have a nice day.
assistant
Thanks for your good response.
user