Hello. Gregory Harris here.
user
Hello, how can I aid you for the moment?
assistant
I would like to cancel my reservation as my exams cancelled and postponed to some other dates, can you please help me with that?
user
Sure, I will help you in that.
assistant
Thank you.
user
Please wait a moment, I will check with reservation list and get back to you.
assistant
Sure, I will wait for your response.
user
We have gone through our reservation list but could not find any reservation on your name to do cancellation.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant