Hello.
user
Hello, How can I assist you?
assistant
I need to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, May I know your name?
assistant
My name is Robert Wright.
user
Please wait a second.
assistant
Sure, I will wait for your positive response.
user
Sorry, No reservation found on your name.
assistant
That's ok, no problem. Thank you for giving the information.
user
Thank you for reaching us.
assistant