Hi.
user
Hello, how can I assist you?
assistant
I am Karen Davis. I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in this?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there was no reservation found in your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for choosing us.
assistant