Hi.
user
Hello, how may I aid you?
assistant
I am Nancy Adams, can you help me for changing my existing reservation?
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for reaching us, have a nice day.
assistant