Hi, I am Barbara Hill.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my appointment with dentist got cancelled. So I request you to cancel my recent reservation.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for choosing us.
assistant