Hello.
user
Hello, how can I assist you?
assistant
Due to some health problem to my friend, we had postponed the trip to other dates, can you please change my recent ticket booking?
user
Sure, can I know your name please?
assistant
Sure, my name is Dorothy Edwards.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem with that one.
user
Thank you for approaching us.
assistant
Thank you for your help. Most welcome.
user