Hello.
user
Hello, how can I assist you?
assistant
My client meeting has been postponed, so I want to reschedule my itinerary dates.
user
Sure, may I know your name to search your reservation from our database.
assistant
Christine Smith here.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name to change.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant