Hello, I am Eric Green.
user
Hello, how may I aid you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment to check your previous reservation status.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user