Hi.
user
Hello, how can I amend you now?
assistant
Can you please help me in changing my existing reservation?
user
Sure, we are glad to serve you.
assistant
Thank you.
user
Before proceeding further may I know your name?
assistant
Gary Rodriguez here.
user
Ok, please wait a moment.
assistant
Sure.
user
We found your reservation, can you please assist me with journey dates?
assistant
My trip dates are 02/04 - 02/06.
user
Do you like to go with a connecting or direct flight?
assistant
I need a single connecting flight.
user
May I know your new airport codes?
assistant
My airport codes are JFK - MSP.
user
Is there any other specifications required for your journey?
assistant
No.
user
Ok, please wait a while.
assistant
Sure.
user
I regret to inform you that we haven't found any flights based on your new specifications.
assistant
No issues, thank you.
user
Thanks for approaching us.
assistant