Hello, I am Emma Edwards.
user
Hello, how can I assist you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for being patient. Unfortunately there is no reservation found by your name.
assistant
That's ok. Thanks for the help.
user
Thank you for opting us.
assistant