Hello, I am Jessica Martin.
user
Hello, how can I help you today?
assistant
Due to bad weather, my meeting has been preponed. can you please help me to change my reservation.
user
Sure, I will help you. Pleas wait for a while, I will check and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Not an issue, thank you.
user
Thanks for choosing us.
assistant