Hello.
user
Hello, how may I assist you today?
assistant
Can you help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
I am Eric Baker.
user
Please wait for a while. I will check and revert you.
assistant
Sure.
user
There is no active reservation found on your name in our database.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant