Hello.
user
Hello. How may I help you?
assistant
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
user
Yes sure. Please wait, let me check the details. May I know your name? There is no reservation on your name.
assistant
I am Michael Adams.
user
Sorry.
assistant
It's ok.
user
Thank you for choosing us.
assistant
Thank you.
user