Hello.
user
Hello.
assistant
My name is Jonathan Scott.
user
How may I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure Scott, I am here to help you. Let me check your reservation status in our database.
assistant
Thank you.
user
Scott sorry for inconvenience, no reservation is found on your name in our records.
assistant
That's ok, thank you for your information.
user
You are welcome, thank you very much for contacting us.
assistant
Welcome.
user