Hello,. I am Charles Gonzalez.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, Because I choose train journey. Can you please help me with that?
user
Ok, hold on a moment I will get back to you.
assistant
Sure.
user
Thanks for waiting, we have not found any reservation on your given name.
assistant
Ok, no issue. Thank you for your information.
user
Ok, thank you for choosing us.
assistant