Hi.
user
Hello, how may I assist you?
assistant
Myself Benjamin Wilson, can you help me to cancel my existing reservation which I did a week ago?
user
Sure, please wait for a moment to check your details.
assistant
Ok, I will wait. Please take your own time.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, not a problem. Thank you for assisting me.
user
You are welcome.
assistant