Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation due to some health issues, so please help me to cancel my reservation immediately.
user
Can I have your name please?
assistant
Sure, I am Sharon Allen.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
No issues, thanks for your quick response.
user
Thank you for choosing us.
assistant