Hi.
user
Hello. How can I aid you?
assistant
Owing to an emergency, my business conference got postponed.
user
Ok.
assistant
So I request you to change my existing reservation.
user
Sure, may I know your name for checking purpose?
assistant
Sure, I have a existing reservation with name Benjamin Anderson.
user
Ok Anderson.Please wait for a while,I will intimate you the present status.
assistant
Sure.
user
Sorry, no reservation found on your name in our reservation records.
assistant
Ok, no worries at all.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your assistance.
user