Hi.
user
Hello, how can I help you?
assistant
I am Lisa Parker. Owing an emergency want to change my reservation, can you help me with it please?
user
Lisa Parker, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry to inform you, there is no reservation found by your name.
assistant
That's ok, thank you for the response.
user
Thank you for choosing our services. Have a great day ahead.
assistant