Hello.
user
Hello. How can I assist you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Brandon Walker here.
user
Please wait for a while.
assistant
Ok.
user
There is no active reservation found on your name in our database to cancel.
assistant
Thank you for the help.
user
Thank you for reaching us, have a great day.
assistant