Hello.
user
Hello.
assistant
I am Paul Rodriguez.
user
How may I aid you for today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Ok, please give me a moment to check with your reservation.
assistant
Sure.
user
Sorry to inform you Patrick Turner, there is no active reservation by your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant