Hi.
user
Hello.
assistant
Brenda Nelson here.
user
What can I do for you today? Nice to meet you Brenda.
assistant
My friends changed our trip suddenly to Charlotte, please change my existing reservation.
user
Ok, please wait a moment to search it.
assistant
Ok.
user
Sorry Brenda,there is no reservation found on this name.
assistant
Fine, thank you for your support.
user
Thank you for calling us.
assistant