Hello.
user
Hello. How may I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
My reservation was done under the name Sarah Hall.
user
Ok, please be on hold.
assistant
Sure, take your time.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's ok, not issue.
user
Thank you for approaching us, have a great day.
assistant
Anyways, thank you for the information.
user
Welcome.
assistant