Hi.
user
Hello, how may I aid you today?
assistant
I am Carolyn Gonzalez. I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
No issue. Thank you.
user
Thanks for opting us, have a nice day.
assistant