Hello.
user
Hello, how may I help you today?
assistant
I am Melissa Wilson. I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Sorry to say, that there is no reservation found under your name to change it. Sorry for the inconvenience.
assistant
Ok no problem, thank you for your services.
user
It's my pleasure. You are welcome.
assistant