Hi.
user
Hello, how may I aid you today?
assistant
My business meeting got postponed, can you please help me in changing my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Joshua Mitchell.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant