Hi.
user
Hello, how can I aid you today?
assistant
Jason Gonzalez here, I need to cancel my reservation as I have fallen sick last night and I am unable to travel. Can you please help me with cancelling my ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check the reservations on your name and get back to you.
assistant
Sure, I will be waiting for your response.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's fine, thanks for your assistance.
user
Thanks for approaching us.
assistant