Hi.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Yes, can you tell me your name?
assistant
I am Brandon Adams.
user
I have found reservation on your name. Can you tell me your dates of travel?
assistant
My dates of travel are from Aug 31st to Sept 2nd.
user
Can you tell me your new airport codes?
assistant
My airport codes are from BOS to SEA.
user
Do you have any preferences?
assistant
Yes, I prefer to travel in business class. I want a single connection.
user
Give me a moment.
assistant
Ok.
user
I have found a business class ticket with a price of 500 and 1 connection.
assistant
Please proceed.
user
Your ticket has been booked.
assistant
Thank you.
user
Thank you for reaching us.
assistant