Hi.
user
Hello. How can I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
May I know your name please?
assistant
Gary Allen here.
user
Please wait.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user