Hello.
user
Hello. How can I aid you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me for cancellation?
user
Sure. May I know your good name?
assistant
Sure, I am Susan Hill.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok. Thanks for your help.
user
Thank you.
assistant