Hello.
user
Hello, what kind of service are you seeking from us?
assistant
Can you help me with the flight ticket modification which I had done last month?
user
Sure, on what name ticket has been reserved?
assistant
Sure, I am Karen Perez.
user
Please wait, I will check the reservation status and revert to you.
assistant
Sure.
user
Sorry to say, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant