Hello.
user
Hello, how can I be your helping hand?
assistant
Please change my recent reservation due to my health issue.
user
Sure. May I know your name to check reservation?
assistant
My name is Nancy Roberts.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for approaching us.
assistant