Hi. I am Scott Martin.
user
Hello, how can I help you today?
assistant
Owing to an emergency meeting, I need to change my reservation. Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant