Hello,. I am Ronald Taylor.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you please help me out?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant