Hi.
user
Hello, how can I help you today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed.
user
Sure, Let me know your name to check your reservation?
assistant
Sure, my name is Edward Miller.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant