Hello.
user
Hello. How may I assist you?
assistant
My exam dates are postponed.Can you please help me for cancelling the recent reservation?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found.
assistant
Please recheck on the name of Robert Turner.
user
Please may I know your name.
assistant
My name is Robert Turner.
user
That's fine.
assistant
Thank you for your information.
user
Thank you for contacting us.
assistant