Hello.
user
Hello, what is your good name?
assistant
I am Dennis Hall.
user
Ok Hall, what can I do for you?
assistant
My exams have postponed so I want to change my existing reservation.
user
Sure.
assistant
Can you please help me with this?
user
Please wait a moment.
assistant
Sure.
user
Sorry Hall, there is no reservation found with your name.
assistant
That's fine.
user
Thank you for contacting us.
assistant
Thank you for your time.
user