Hello.
user
Hello. What type of service you are excepting from us?
assistant
I just want to change my existing reservation, due to sudden demise of my grand mother. Can you help me?
user
Sure, I am happy to help you. Sorry to say that, there is no reservation found on your name in our database.
assistant
James Parker here.
user
Thank you for providing your information. Thank you for reaching us.
assistant
Thank you.
user