Hello.
user
Hello, how may I aid you today?
assistant
I am Michael Jackson.
user
Ok.
assistant
I would like to change my reservation as I am leaving to my hometown, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant