Hello. I am Rachel Smith.
user
Hello, how can I help you today?
assistant
I am a traveller and would like to explore the new places, but due to met with an accident I would like to cancel my recent reservation. Can you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant