Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, can I have your nam please?
assistant
Sure, my name is Justin Young.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, thanks for your assistance.
user
Thank you for opting us.
assistant