Hi. I am Ashley Hill.
user
Hello, how can I help you?
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
There is no reservation with your name.
assistant
Ok, no problem,. Thank you.
user
Thank you for reaching us.
assistant