Hello.
user
Hello.
assistant
I am Mary Turner.
user
How may I assist you?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Mary turner, no reservation has been found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant