Hello.
user
Hello,.
assistant
I am Nancy Walker.
user
How can I serve you?
assistant
I need to change my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, wait for a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No worries, thank you for your information.
user
Thanks for approaching us, hope to serve you again.
assistant