Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation due to postponed of my Client meeting, so please help me in changing.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Charles Collins.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation on your name to change it.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant