Hello.
user
Hello, how may I assist you now?
assistant
I am Andrew Garcia. I want to cancel my reservation due to sudden demise of grandmother. Can you help me?
user
Sure, I will help you with cancellation? Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
assistant
Please proceed.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for visiting us.
assistant