Hi.
user
Hello. How can I assist you?
assistant
Unfortunately, I would like to cancel my reservation which is done recently, can you please help me in this condition?
user
Sure, may I know your name to cancel your ticket?
assistant
Sure, my name is George Johnson.
user
Please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry George, no reservation is available by your name.
assistant
That's ok, anyways thank you for your service.
user
Thank you for contacting us.
assistant