Hello.
user
Hello. How may I help you?
assistant
Myself Carol Clark. I want to change my existing reservation.Can you please help me out?
user
Sure, please wait for a minute.
assistant
Ok.
user
I am sorry for your inconvenience, I cannot find any reservation with your name.
assistant
Ok, thank you for your information.
user
Thanks for contacting us.
assistant
You are welcome.
user