Hello.
user
Hello, how can I help you?
assistant
I am Amy Wilson, I already book a flight to New York to meet my grand father, but due to my bad health I cancelled my plan. Can you cancel my reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
We found a reservation with your name, shall I cancel it?
assistant
Please cancel my reservation.
user
Your flight ticket has been cancelled.
assistant
Thank you for helping me.
user
Thank you for opting us.
assistant