Hi.
user
Hello.
assistant
I am Scott Perez.
user
How may I help you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am happy to help you with the ticket cancellation. Can you please wait a minute?
assistant
Sure, take your own time.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
That's ok, not an issue. Thank you for your help.
user
You are welcome. Thank you for reaching us.
assistant