Hello.
user
Hello. How may I help you right now?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please provide your name to check your previous reservation.
assistant
Myself Eric Gonzalez.
user
Wait a moment.
assistant
Ok, take your time.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
It's ok, thank you for your help.
user
Thank you for approaching us, have a great day.
assistant