Hi.
user
Hello, how can I help you?
assistant
I am George Robinson. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us, have a nice day.
assistant