Hello.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my recent reservation due to sudden demise of my great grand mother?
user
Sure, I am here to help you for this. Could you please share me your name?
assistant
I made a reservation by this name Helen Hall.
user
Just a moment, let me check your reservation status in our database.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you very much for contacting our agency.
assistant