Hello.
user
Hello.
assistant
Brenda Williams here.
user
How can I guide you at this moment?
assistant
Can you please help me in cancelling the ticket? As my health is not good to do journeys.
user
Sure, I will help you with this.
assistant
Ok.
user
Brenda Williams, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for approaching us.
assistant