Hello. I am Jason Anderson.
user
Hello, how may I help you?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Jason Anderson, there is no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant