Hello. I am Kevin Young.
user
Hello, how can I help you today?
assistant
Can you please help me to change my active reservation as my meeting was postponed?
user
Sure, I will help you.
assistant
Ok.
user
Please wait for a while.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thanks for approaching us.
assistant