Hello.
user
Hello, how exactly I can serve you the best today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
user
Ok.
assistant
Can you help me to change my existing reservation on the name of Pamela Martin?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name to change.
assistant
That's Ok, thanks for your information.
user
Thank you for reaching us, have a good day.
assistant