Hello.
user
Hello. How may I help you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I am here to assist you. Can I know your name?
assistant
Jennifer Green here.
user
Thank you. Please wait, let me check your reservation status.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Thank you for the help.
user
You are welcome and thank you for choosing us.
assistant