Hi.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation as my match got cancelled. Can you help me?
user
Sure, I will help you. Please help me with your name.
assistant
I am Margaret Thompson.
user
Please allow me a minute.
assistant
Sure.
user
Margaret Thompson, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us. Have a great time.
assistant