Hi. I am Paul Wright.
user
Hello, How can I help you out, Paul Wright?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to assist you in that cancellation process.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation list in our data base.
assistant
Sure.
user
There is reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Please proceed.
user
Sure, your ticket has been cancelled.
assistant
Thank you.
user
Thanks for contacting with us, we hope to serve you again.
assistant