Hello.
user
Hello. How can I help you today?
assistant
Due to some health issues, I want to cancel my recent reservation. Will you help me in that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name please?
assistant
Ok, my good name is Melissa Johnson.
user
Please hold on.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
No issues, thank you.
user
Thank you for availing us.
assistant