Hello.
user
Hello. How may I serve you at this moment?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, may I know your good name please?
assistant
My name is Sandra Mitchell.
user
Ok, please wait for few minutes.
assistant
Sure, take your time.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant