Hello,.
user
Hello, How can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you, please provide me your name.
assistant
My name is Mary Lopez.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, we found reservation on your name and it has been cancelled.
assistant
Ok, thank you for your help.
user
Thank you.
assistant