Hello.
user
Hello.
assistant
My name is Anna Scott.
user
How can I help you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user