Hello.
user
Hello. How may I help you today?
assistant
I need you to cancel my recent booking. Please help me.
user
Ok, I am glad to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Amy Hall.
user
Ok, wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you.
user
Thank you for approaching us.
assistant