Hello.
user
Hello, how can I assist you today?
assistant
I am Ruth Gonzalez, I would like to change my resent reservation as my fun fest with my friends has been postponed.
user
Sure, Ruth Gonzalez. Please wait for a minute, I will check the status and notify you.
assistant
Sure.
user
Thanks for your time, we are sorry to notify you that no reservation has found based on your name.
assistant
Its fine, thank you for your fast response.
user
Thank you for choosing us, have a cheerful day.
assistant