Hi.
user
Hello, how may I aid you now?
assistant
Can you please help me in cancelling my reservation as my plan to visit my grandmother's home got cancelled?
user
Sure, can you please provide your good name?
assistant
My name is Rebecca Perez.
user
Sorry to say that there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant