Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation as my plan to meet my grand parents got postpone due to bad weather conditions. Can you please help me with this?
user
Sure, I am here to help you. May I know your name to check the reservation list?
assistant
Thank you. I am Jessica Miller.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a  nice day.
assistant
Thank you for your information.
user