Hi.
user
Hello. How may I be of your service?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I'll help you in cancellation. Can you please share your name to check the reservation list?
assistant
My name is Susan Taylor.
user
Thank you for providing your name, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Thank you.
user
Thank you for availing us.
assistant