Hello.
user
Hi. How may I aid you?
assistant
I want to cancel my reservation, as I am no longer interest in that trip, as most of my friends are not attending.
user
Sure, just a minute please. May I know your name please?
assistant
My name is Justin Thompson.
user
No reservation found on your request Mr.Justin Thompson.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant