Hello.
user
Hello.
assistant
I am Stephen Adams.
user
How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, please wait a minute.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Most welcome.
assistant