Hello.
user
Hello. How can I assist you today?
assistant
I am Raymond Allen. I would like to cancel my reservation as I am feeling sick, can you please help me out?
user
Sure, I will help you on that. Please give me a moment.
assistant
Ok, take your time.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant