Hello.
user
Hello, how can I guide you for today?
assistant
My name is Virginia Moore. Can you please help me in cancelling my recent reservation?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant