Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, due to my interview has been postponed.
user
May I know your name?
assistant
My name is Davis Smith.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for reaching us.
assistant