Hello.
user
Hello. How may I help you out?
assistant
I am Helen Rodriguez, I need to cancel my reservation which I have done last week.
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us.
assistant