Hi.
user
Hello, how may I serve you today?
assistant
Due to some urgent entrepreneurship meeting, I want to cancel my recent reservation. Can you please help me for this?
user
Sure, may I know your name to check the reservation status?
assistant
I am Kathleen Allen.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant