Hello.
user
Hello, how can I guide you for today?
assistant
Ashley Rodriguez here. I will be changing my reservation today due to my health issues, can you help me out?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, take your time to check with my previous booking.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! That's ok, thank you for checking with availability.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user