Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, may I know your name to process with your request?
assistant
Larry Brown.
user
Please wait for a moment.
assistant
Ok, take your time.
user
We did not found any active reservation on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for contacting us.
assistant