Hello.
user
Hello. How may I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
May I know your name please to check the status of your reservation?
assistant
I am Cynthia Green.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure, take your own time.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant