Hi,.
user
Hello, how may I be of your helping hand?
assistant
I am Amy Lopez, I want to change my existing reservation due to my meeting got delayed. Can you be my helping hand?
user
Sure, we will help you.
assistant
Thank you.
user
May I know your name to check your details in reservation list?
assistant
I already mentioned above, please check it.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the name Amy Lopez.
assistant
Ok, thank you for your prompt response.
user
Thank you for choosing our service.
assistant