Hi.
user
Hello. How can I aid you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I can help you. May I know your name?
assistant
Thnak you. I am Justin Turner.
user
Give me a minute.
assistant
Ok.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant