Hello.
user
Hello, good evening!.
assistant
Very good evening! I am Jennifer Lee.
user
Lee, how can I render you today?
assistant
Actually, I have approached your agency to cancel my recent reservation because my visiting place is held in emergency. Will you please help me with this?
user
Sure, our agency is providing cancellation service also. Please be on hold while I'll check your reservation is existing or not in our database.
assistant
Sure, I will wait for your response. Please resolve my issue soon.
user
Jennifer, I have checked our database but there is no reservation found under your name to do cancellation.
assistant
Oh! That seems my brother has already cancelled my reservation on behalf of me.
user
Yes, may be that's the reason.
assistant
Anyways, thank you for providing information.
user
My pleasure, thank you so much for opting us. Have a great day.
assistant