Hi.
user
Hello. How may I guide you today?
assistant
As I have done my booking last week to attend an exams due to bad weather I need to cancel my reservation. Can you please help me to cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
Can I know your name to check your previous reservation?
assistant
Sure, I am Joshua Lopez.
user
Please wait a moment to check.
assistant
Sure, I will wait for your response.
user
As per your request, I have successfully cancelled your recent reservation.
assistant
Thank you for cancelling my reservation.
user
Thank you for reaching us, have a great day.
assistant