Hi. I am Susan Martin.
user
Hello, how can I amend you for the day?
assistant
Can you please help me in cancelling my reservation as my plan to attend a sports festival got cancelled?
user
Sure, I am mirthful to serve you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation. Thank you for being patience, there is no reservation found on your name.
assistant
Ok. Thank you for your response.
user
Thank you for approaching us.
assistant