Hello.
user
Hello, how can I aid you?
assistant
I made a reservation earlier in the wrong date unknowingly, Can you please change my existing reservation?
user
Sure, may I know your name?
assistant
I am Scott Edwards.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant