Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme, but unfortunately I have to stay back here to take care of my injured friend. Can you please help me out in cancelling my reservation?
user
Sure, I am happy to help you in cancelling your recent reservation.
assistant
Thank you for accepting my request.
user
For cancelling your reservation, we need to know your name to check your reservation status. So, can you provide me your name?
assistant
Sure, the reservation has been done under the name Ruth Roberts.
user
Ok, please wait for a while. I will check your reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
We are happy to say that, we have found a reservation on your name. Shall I proceed by cancelling your reservation?
assistant
Ok, please proceed.
user
Your reservation has been cancelled successfully.
assistant
Thank you for cancelling my reservation.
user
Thank you for reaching us, have a good day.
assistant