Hello.
user
Hello, how may I aid you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure, I will help you about it. Can you please provide your name so that I can check your reservation status?
assistant
I am Donna King.
user
Sorry King, there is no active reservation under your name in our listings.
assistant
Ok, no problem. Thank you for your information.
user
My pleasure.
assistant