Hi.
user
Hello. How can I assist you today?
assistant
Can you help me with the cancellation of my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
May I know your name please to proceed for further?
assistant
I am Ryan Thomas.
user
There is no active reservation found with your name in our database to cancel it.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant