Hi.
user
Hello, how may I serve you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, please share me your good name.
assistant
I am Daniel Scott.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for the information.
user