Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, can I have your name please?
assistant
Sure, the ticket has been reserved on the name Kimberly Johnson.
user
Ok, please hold on a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for connecting with us.
assistant