Hello. Eric Green here.
user
Hello, how can I help you?
assistant
I am very excited as this trip is very special, I am going to hangout with my school friends after a long time.Can you please book a ticket from IAD to CLT?
user
Sure, Eric Green. Please help me with your journey dates.
assistant
My travelling dates are 08/11 to 08/13.
user
Wait a moment.
assistant
Ok.
user
There is no flight available on those dates, Eric.
assistant
It's ok. Thank you for your service.
user
Thank you for choosing us.
assistant