Hi.
user
Hello. May I know your good name please?
assistant
I am Anthony Phillips. I wanted to change my reservation due to my planned programme got postponed.
user
OK, please give me a second.
assistant
Sure,.
user
Sorry, there is no previous reservation on your name.
assistant
Then it's okay.
user
Thank you for choosing us. Have a good day.
assistant
Thanks for everything.
user