Hello, I am Lisa Rodriguez.
user
Hello Lisa Rodriguez, how can I support you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, we will help you. Please wait for a minute.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
No issue, Thank you.
user
Thanks for opting our service.
assistant