Hello,.
user
Hello, How can I amend you?
assistant
I want to change my existing reservation due to some personal issue.
user
Sure, I will help you with that. May I know your good name please?
assistant
My name is Margaret Hall.
user
Ok, Thanks for your name. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
OK,not an issue. Thank you for responding.
user
Thank you for opting us, Have a great day.
assistant