Hello. I am Nicholas Young.
user
Hello, how may I render you for the day?
assistant
Unknowingly, my friend made a reservation to me for a direct flight. But I need a connecting flight to reach New York. Can you please alter my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
We are sorry to inform you that, we did not find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant