Hi.
user
Hello, how may I help you today?
assistant
I am William Thompson. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
There is a reservation found under your name, shall I cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
You are welcome.
assistant