Hello, I am Jacob Clark.
user
Hello, how may I render you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for choosing us.
assistant