Hi. I am Nicole Brown.
user
Hello, how may I aid you today from my end?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry Nicole Brown, there is no reservation on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant