Hello.
user
Hello, how can I guide you for today?
assistant
I am Dennis Mitchell. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
I found your reservation and cancelled it successfully.
assistant
Thank you.
user
Thank you for contacting us, have a nice day.
assistant