Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to some health issue.
user
Sure, may I know your good name?
assistant
I am Sharon Davis.
user
Please wait for a moment.
assistant
Sure.
user
We found a reservation on your good name. Shall I proceed to cancellation?
assistant
Yes, please.
user
Your reservation has been successfully cancelled.
assistant
Thank you for your assistance.
user
Thank you for opting us.
assistant