Hello.
user
Hello. How may I serve you?
assistant
Actually, I made a reservation earlier to go for a holiday vacations.
user
Ok.
assistant
But now, I want to change the reservation due to some issues. Please help me in this with the name of Robert Walker.
user
Sure, please be on hold.
assistant
Ok.
user
We do not found any active reservation in your name.
assistant
No problem. Thank you for your information.
user
Thank you for reaching us.
assistant