Hello.
user
Hello.
assistant
Raymond Brown here.
user
Brown, how can I assist you?
assistant
 I am having sudden meeting in my office, can you please help me cancel my reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok,.
user
Sorry, no reservation is available by your name.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant