Hello, I am George Garcia.
user
Hello, how can I aid you today?
assistant
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Please help me in cancelling?
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for choosing us.
assistant