Hello.
user
Hello, how may I aid you today?
assistant
I am Timothy Mitchell. I want to cancel my flight ticket as my plan to visit my home is cancelled. Can you help me with that?
user
Sure, we are gladly here at your service.
assistant
Thank you.
user
Please hold a moment, let me check your reservation and get back to you.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Ok, thanks for the information.
user
Thank you for picking us, have a pleasant day.
assistant