Hello.
user
Hello, how may I aid you?
assistant
I am Janet Taylor. I would like to change my existing reservation. Could you please help me out?
user
Sure, please hold on for a moment.
assistant
Ok, take your time.
user
I am sorry, there are no reservations with your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you, have a good day.
assistant