Hello. I'm Rebecca Hill.
user
Hello Rebecca, how may I help you?
assistant
Due weather condition in US, I just want to change my reservation. Could you help me out?
user
Sure, I am here to help you out.
assistant
Ok.
user
May I know your new travel dates please?
assistant
My travelling dates are from 06/11 till 06/13.
user
I am sorry Rebecca, there is no reservation found under your name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Welcome.
user