Hello.
user
Hello, how can I aid you?
assistant
Can you help me to change my recent reservation due to trip dates are got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Jerry Williams.
user
There is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant