Hello.
user
Hello, how can I help you now?
assistant
Donald Gonzalez here.
user
Ok.
assistant
Due to sudden health issue, I am not able to travel in a flight on those dates, can you please help me out with changing of my reservation to another date?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry Donald, there is no reservation found on your name.
assistant
Oh! I think something went wrong in that situation.
user
Thank you for approaching us, have a nice day.
assistant
Anyway, thank you for the information.
user
You are welcome.
assistant