Hi.
user
Hello, how can I support you today?
assistant
I need to cancel my reservation. Can you please help me with cancelling?
user
Sure, I will help you to cancel your reservation. May I know on which name reservation is done?
assistant
Reservation is done with name Gregory Green.
user
Please wait for a while, I search for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on name of Gregory Green.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for visiting us, we hope see you again.
assistant