Hello.
user
Hello. How may I help you today?
assistant
Gregory Rodriguez here.
user
Yes, Gregory.
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
So sad to hear.
assistant
Will you please help me with that?
user
I will surely help you. Please give me a moment.
assistant
Ok, take your time.
user
Sorry to inform you that there is no reservation under your name.
assistant
Oh! May be I have called you by mistake. Anyway, thank you for your time.
user
Thank you for reaching us, Gregory.
assistant
Most welcome.
user