Hello. I am Stephanie Carter.
user
Hello, how can I aid you at present?
assistant
I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival. Could you please help me in cancellation?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no active reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant