Hi.
user
Hello. How may I help you today?
assistant
I want to cancel my reservation, can you help me with this?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Thank you for your response, I am Stephanie Moore.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Moore, there is no active reservation found as per your name to cancel it.
assistant
It's ok, thank you for the information.
user
You are welcome.
assistant