Hello.
user
Hello, how may I assist you?
assistant
I have a reservation to attend a conference. But it has been cancelled due to technical issues. Can you please cancel my recent reservation?
user
Sure, may I know your good name?
assistant
Ashley Taylor is my name.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to inform that there is no reservation found with your name.
assistant
That's not a problem. Thanks for your response.
user
Thank you for reaching us.
assistant