Hello. My name is Stephanie Lee.
user
Hello, how can I assist you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall at my destination. Can you help me with that?
user
Sure, we are here to help you. Wait for some time.
assistant
Sure.
user
There was no reservations found on your name.
assistant
That's Ok, thanks for your help.
user
Thanks for choosing us. Have a great day.
assistant