Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me?
user
Sure, I will definitely help you to change the ticket details. Can I know your name please?
assistant
Thank you for considering my request. I am Paul Miller.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name in our database to change the details.
assistant
Ok, not an problem with that. Thank you for your help.
user
You are welcome. Thank you for opting us.
assistant