Hello. Pamela Scott here.
user
Hello, how can I assist you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant