Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you help me with cancelling my recent reservation?
user
Sure, I will assist you with that. Can you please mention your name for further process?
assistant
Sure, I am Betty Green.
user
Ok, please hold on a moment.
assistant
Take your own time.
user
There is no previous reservation available under your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant