Hello.
user
Hello, how may I guide you?
assistant
I have a plan to change my existing reservation to some other dates. Can you help me?
user
Sure, may I know your name please to check your reservation status?
assistant
My name is Jessica Martinez.
user
Please hold on a moment.
assistant
Ok.
user
Jessica, no reservation has been found on your name in our database.
assistant
Its ok, thank you for the information.
user
Thank you for choosing us.
assistant