Hello.
user
Hello, how may I help you?
assistant
I would like to cancel the recent ticket which is booked in the last week because the planned trip got cancelled due to some important work, can you please help me to cancel the ticket?
user
Sure, please provide your name.
assistant
Ok, my name is Ruth Brown.
user
Ok, please wait for a while.
assistant
Ok, take your time. I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not an issue with that. Anyway's thank you for checking the ticket status.
user
Thank you for reaching us.
assistant
You are most welcome.
user