Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, I am Steven Davis.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant