Hello, I am Emma Roberts.
user
Hello, how can I assist you?
assistant
Due to bad weather condition, I want to cancel my reservation. Can you help me out with it.
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
No issues. Thank you, for the information.
user
Thank you.
assistant