Hi.
user
Hello, how may I help you?
assistant
I need to cancel my reservation as my college orientation day program got cancelled. Can you help me?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Ok, please check the reservation mad by the name William Brown.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform, no reservation is found with your criteria.
assistant
Ok fine, thanks for your response.
user
Thank you very much for contacting our agency.
assistant