Hello.
user
Hello. How may I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status. May I know your name please?
assistant
My reservation was done under the name Larry Williams.
user
Larry, there is no any active reservation with your name in my database.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for checking.
user