Hello.
user
Hello. How can I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please provide me the name to check for the status.
assistant
My reservation was done under the name Scott Edwards.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, I have found your reservation and I have cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant