Hi, I am Kathleen Harris.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation as I got hospitalizes last night and I am unable to travel. Can you help me out with it?
user
Sure, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
Its Ok.
user
Thanks for connecting us.
assistant
Thanks for your response.
user