Hello.
user
Hello, how can I help you today?
assistant
I am Nicholas Allen. Owing to an emergency, I want to change an existing reservation, could you help me in changing the reservation?
user
Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thanks for approaching us.
assistant