Hi.
user
Hello. How may I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you. Can you please provide your name to check your previous reservation?
assistant
My name is Amanda Hernandez.
user
Ok, please wait a moment. We regret that, there is no reservation found with your name in our records.
assistant
Sure. Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a great day.
assistant