Hi. I am Paul Rodriguez.
user
Hello, how can I help you today?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant