Hello.
user
Hello. How may I be of your assistance?
assistant
Actually I want to change my existing reservation due to some health problem. Can you help me?
user
Sure, I'll help you with this. Please let me know your name to check the reservation status.
assistant
Thank you. Ok, I am Brenda Smith.
user
Ok, please wait a moment I will check and revert to you.
assistant
Ok.
user
Thank you for waiting, we did not found any reservation on your name.
assistant
Ok, not a problem. Anyway's thank you for your information.
user
Thank you for availing us.
assistant