Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, may I know your name please?
assistant
My name is Lisa Rodriguez.
user
Ok, please stand by.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant