Hello.
user
Hello.
assistant
David Allen here.
user
Allen, how can I aid you today?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Allen, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thank you for your information.
user
Welcome, thank you for choosing us. Have a safe flight.
assistant