Hello.
user
Hello, how can I assist you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Dorothy Rodriguez here.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting.
assistant
You are welcome.
user
There is no reservation found on your name in our database to change.
assistant
Thank you.
user
Thank you for reaching us, have a great day.
assistant