Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to some health problem.
user
Ok.
assistant
Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Please, provide your name to check the previous reservation.
assistant
My name is Michael Baker.
user
Wait a minute, please.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name to proceed for cancellation.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant