Hello, I am Deborah Phillips.
user
Hello, how can I aid you today?
assistant
Can you please change my reservation as the food festival which I want to attend got postponed?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Deborah Phillips, no reservation done on your name.
assistant
It's ok, thank you for your information.
user
Thank you for approaching us.
assistant