Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation due to my planed trip got cancelled. So please help me with cancelling my reservation.
user
Sure, will you mention the name for checking the reservation?
assistant
Sure, please check the reservation with my name Jeffrey Taylor.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issue.
user
Thanks for reaching us, have a great day.
assistant
Anyway, thank you for your time.
user