Hello.
user
Hello. How may I assist you today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, I will help you. Please let me with your name. Please let me know with your name.
assistant
Thank you, I have reserved it on the name of Richard Thomas.
user
Please allow me a minute.
assistant
Sure, take your time.
user
Richard Thomas, I am really sorry to inform you that there is no reservation found on your name.
assistant
Oh! I think the ticket was not reserved properly while I am booking. Anyway, thank you for checking.
user
Thank you for reaching us. Have a great time.
assistant
Welcome.
user