Hi.
user
Hello. How may I assist you today?
assistant
I have a concert to attend at New York. Can you help me in booking a ticket from OAK to EWR?
user
Sure, I will help you with that, please share your travelling dates?
assistant
Ok, please find a direct flight on dates 07/09 and 07/11.
user
Ok, please hold on for a moment.
assistant
Sure, take your time.
user
AA airline is providing flight with connection 1 as per your details, can I proceed to booking?
assistant
Check for direct flight.
user
Sorry there is no direct flight. May I know your name please?
assistant
Thank you for the information. I am Robert Collins.
user
Collins, thank you for reaching us.
assistant