Hi.
user
Hello, may I know how best I can help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name please?
assistant
Laura Hernandez here.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for your time, sorry we didn't find any reservation on your name.
assistant
No issues, thank you.
user
Thank you for reaching us, have a nice day.
assistant