Hi.
user
Hello. How may I amend you?
assistant
Due to heavy rains my cricket match is cancelled, so I need to cancel my recent reservation. Can you help me with that?
user
Sure, may I know your name to check the reservation list?
assistant
I am Amy Campbell.
user
Please wait. I will revert to you.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
There was no reservation found on your name in airline data.
assistant
Thanks for your quick response.
user
Thank you for approaching us.
assistant