Hello.
user
Hello.
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
My reservation was done under the name Brenda Johnson.
user
Ok, please let me check your reservation status.
assistant
Sure, take your time.
user
Brenda Johnson, there is no reservation found under your name to do cancellation.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant