Hello, I am Jack Evans.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to an emergency. Can you aid me?
user
Sure, hold on for a moment. Let me check.
assistant
Sure. Take your time.
user
Sorry Jack, there are no flights available on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user