Hello.
user
Hello. How may I help you?
assistant
I am Cynthia Smith. I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, please wait a minute.
assistant
Ok, thank you for your response.
user
Sorry Cynthia, there is no active reservation found under your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Most welcome.
assistant