Hello, I am Charles Gonzalez.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation due to postpone my brother's marriage. Could you please help me?
user
Sure, let me check the status and revert you.
assistant
Ok.
user
There is no reservation found on this name.
assistant
No problem, thank you for your valuable information.
user
Thank you for choosing us.
assistant