Hi.
user
Hello. How may I assist you?
assistant
Can you please assist me to cancel my reservation?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Joshua Collins here.
user
Please hold on a moment.
assistant
Sure.
user
Joshua Collins, no reservation has been found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant