Hello.
user
Hello. What can I do for you?
assistant
I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?
user
Ok, can you tell me your name, so that I can check with your reservation?
assistant
Sure, my name is Paul Lewis.
user
Paul Lewis, no reservation found by your name. Sorry for your trouble.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us, keep reaching our services for your further bookings.
assistant
You are welcome.
user
Have a great day.
assistant