Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
My friend make a reservation for Orlando to spend holiday with me, now he is ill and our planed cancelled. Can you please help me with cancellation?
user
Sure, we are here to help you in that cancellation.
assistant
Thanks for considering my request.
user
For that I need to know your name. Can you please provide me?
assistant
Sure, my name is Edward Anderson.
user
Ok, Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to specify that, there is no active reservation found on your name to cancel it.
assistant
Ok, thanks for your assistance.
user
Thanks for reaching us, wish you a great day.
assistant