Hi.
user
Hello. How can I oblige you today?
assistant
My seminar this week has been cancelled  due to bad weather conditions. So,  I need to cancel it.
user
Sure. May I know your good name to check the reservation?
assistant
My name is Carol Adams.
user
Please, wait.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Not a issue. Thank you for availing me.
user
Thank you for availing us.
assistant