Hello. I am Kenneth Collins.
user
Hello, how may I aid you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant