Hello.
user
Hello, how may I assist you?
assistant
Myself Cynthia Green. I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
Please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant