Hi.
user
Hello.
assistant
I am Jason Hernandez.
user
How may I lend a hand to?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Jason Hernandez, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure.
user
I found a your reservation. May I know your airport codes?
assistant
My airport codes are CLT and PHX.
user
Could you please share me your travel dates?
assistant
My preferable journey dates are Dec 22 and Dec 24.
user
At what time are you planning to depart and return?
assistant
I would like to return back in the afternoon.
user
Is there any other specification regarding your journey?
assistant
I prefer connecting flight for this trip.
user
Sorry for inconvenience, no flights are found with your criteria.
assistant
No problem, thank you for the information.
user
Thank you very much for contacting our agency.
assistant