Hello, I am Gregory Gonzalez.
user
Hello, what help you are looking for?
assistant
Please cancel my flight reservation, as the funeral service of my grandfather has been postponed.
user
Ok, please wait for a while, I will check with your details.
assistant
It was to be held in Washington next week. Ok.
user
I am sorry Gregory, there is no reservation showing on your name.
assistant
Ok, not a issue.
user
Thank you for reaching us.
assistant
Thanks for your information.
user