Hello, Rachel Evans here.
user
Hello. Evans, how can I help you today?
assistant
Me and my friends have planned a trip in this winter season and they reserved our ticket's , but, due to my semester exams I am unable to go with them, can you cancel my ticket?
user
Sure. But I did not found any reservations with your name. Anything else to help you.
assistant
That's ok, thank you for clarifying me.
user
Thank you for reaching us.
assistant
No more concerns.
user
Have a great day.
assistant
You are welcome.
user