Hello,.
user
Hello, how may I aid you today?
assistant
I made a reservation earlier, but now I want to cancel it. Due to the budget problem for our trip. Can you help me with cancellation?
user
Sure, we are here to help you.
assistant
 Thank you.
user
Can I have your name to proceed?
assistant
Sure, Scott Allen is my name.
user
Ok, please wait a minute.
assistant
Ok, make it quick.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
That's ok, thanks for your kind information.
user
Thank you for connecting with us.
assistant