Hello.
user
Hello, how may I help you today?
assistant
I am planning to go Austin to celebrate my birthday. Can you do the reservation?
user
Sure, can you please let me know your journey dates?
assistant
Dates are 12/29 and 12/31.
user
Kindly assign your journey points?
assistant
My airport codes are ORD-AUS.
user
May I know your name please?
assistant
Amy Allen here.
user
Please wait for a while.
assistant
Ok.
user
We found a direct flight with Hawaiian airlines. Shall I proceed?
assistant
Do not proceed.
user
Ok.
assistant
I need connecting flight. Thank you for the information.
user
Thank you for reaching us.
assistant