Hello.
user
Hello, how may I address you?
assistant
Can you please cancel my existing reservation as my plan to attend a film festival got cancelled?
user
Certainly, I can do that for you.
assistant
Thank you.
user
Will you please let me know on what name your reservation was made formerly?
assistant
I am Patricia Carter.
user
Ok, please allow me a moment to check the status and get back to you with an update.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for consulting us.
assistant