Hello.
user
Hello. May I know how best I can help you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I'll try to help you in cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Donna Martinez.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok, take your time.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us.
assistant