Hello.
user
Hello, how can I assist you?
assistant
As my plans to attend a seminar got postponed due to some issues at San Francisco, can you please help me in changing my existing reservation to San Francisco?
user
Sure, I can help you in that. May I know your good name please?
assistant
I have previously reserved my ticket with the name Larry Miller.
user
Please allow me a minute to check you reservation status in our database.
assistant
Sure, take your own time.
user
Larry Miller, there is no active reservation found under your name to do modifications in that.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
Yes, may be that's the reason.
assistant
Thank you for your service.
user
Thank you for choosing us, have a nice day.
assistant