Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
May I know your name?
assistant
Thank you for accepting my request. Myself Joshua Martinez.
user
Please wait.
assistant
Ok, I will wait.
user
We have found your reservation and got cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant