Hi. I am Donald Moore.
user
Hello, How can I assist you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you please help me with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Thanks for waiting, no reservation found on your name to cancel it.
assistant
OK, not a problem.
user
Thanks for your presence.
assistant
Thanks for the information.
user