Hi. I am Brian Thompson.
user
Hello, how can I assist you?
assistant
Owing an emergency want to change my reservation, so can you please help me out with this?
user
Sure, please wait a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant