Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Kimberly Martin. I want to change my existing reservation because my project is postponed.
user
Sure Kimberly Martin, I will help you with that. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Kimberly Martin, no reservation has found under your name to change.
assistant
Thank  you for helping me.
user
Thank you for choosing us, have a good day.
assistant