Hello.
user
Hello. How can I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out.
user
Sure, can I know your name please?
assistant
Sure, my name is Samuel Moore.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Moore, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user