Hello, I am Patricia Carter.
user
Hello. How may I help you Carter?
assistant
I have fallen sick due to bad weather, so I want to change my existing reservation. Can you please help me with that?
user
Ok, I will help you for changing your reservation.
assistant
Thank you for your response.
user
Sorry Carter, there are no reservations found on this name.
assistant
Ok, no problem.
user
Thank you for approaching our services.
assistant
Thanks for your information.
user