Hello.
user
Hello. What assistance that you are looking from my side?
assistant
I would like to cancel my reservation which is done for my journey by my father but now my exams got cancelled. Can you please help me to cancel it?
user
May I know the name when you used in booking?
assistant
Yes, I am Susan Evans.
user
Just give me a second to check it.
assistant
Ok, sure.
user
Susan Evans, there is no reservation found for the user in my booking list.
assistant
It's ok, my father might have done my booking with another agency. Anyway thank you for your valuable time.
user
It's my pleasure and thank you for reaching us.
assistant