Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name?
assistant
Myself Stephen Hill.
user
I have found your reservation, shall I cancel it?
assistant
Yes, please cancel it.
user
Your booking is cancelled successfully.
assistant
Thank you for your help.
user
You are welcome, have a nice day.
assistant