Hello.
user
Hello, how can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your good name please?
assistant
My reservation was done under the name Kathleen Robinson.
user
Please give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, not an issue.
user
Thank you for approaching us.
assistant
Anyways, thank you for the information.
user