Hello.
user
Hello, how can I help you today?
assistant
I have to change my reservation with my new travelling dates. Can you please help me with that?
user
Sure, may I know your good name?
assistant
Thank you. Myself Sandra Campbell.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user