Hi.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your name?
assistant
Sure, my name is Robert Hall.
user
Ok, please wait for a moment.
assistant
Sure, take your own time.
user
Thanks for waiting, we found a reservation on your name and cancelled it successfully.
assistant
Thank you so much for your help.
user
Thank you for choosing us.
assistant