Hello.
user
Hello, how may I address you today?
assistant
I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you please help me to cancel the ticket?
user
Sure, may I know your good name please?
assistant
Timothy Wilson here.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
No problem, Thank you.
user
Thanks for opting us.
assistant