Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you. Please provide the name on which ticket was reserved.
assistant
Please check with the name of Sharon Jackson.
user
Sorry, there is no reservation existing on your name.
assistant
Not an issue. Thank you.
user
You are welcome, have a nice day.
assistant