Hi. I am Lisa Garcia.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation,  I have a plan to visit a function and it has been preponed. Could you please help me with cancellation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you.
assistant