Hi.
user
Hello, how can I help you today?
assistant
I am Larry Garcia. Please help me to cancel my reservation as my holidays plan got cancelled.
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant