Hello.
user
Hello, how may I help you?
assistant
I want to cancel recent reservation, due to some health issue. Can you help me?
user
Sure, can I know your name?
assistant
Yes, I am Pamela Mitchell.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us.
assistant