Hello.
user
Hello, how may I aid you?
assistant
I am Gary Evans. I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to cancel.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant