Hello.
user
Hello. How may I aid you?
assistant
I would like to change my reservation as I am leaving for examinations, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
Gary Scott here.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant