Hello.
user
Hello, how may I help you?
assistant
My name is Sarah Young. Can you help me in change in my existing reservation? Due to some emergency.
user
Sure Sarah, please give me a minute, I will check the reservation status.
assistant
Sure, take your time.
user
Sarah, there are no active reservations found with your details.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user