Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
May I know your name please?
assistant
I am Daniel Johnson.
user
Thanks for waiting. But I am sorry to say that there is no flight ticket reservation on your name to change it.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant