Hello.
user
Hello.
assistant
I am Debra Thompson. I am planning to change an existing reservation, due to health issue.
user
Sure, I will help you.
assistant
Can you please change my ticket? Thank you.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's fine.
user
Thank you for opting us.
assistant
Thank you for your service.
user