Hi.
user
Hello, how can I help you?
assistant
This is Raymond Smith from Washington. Can you please assist me in booking a flight ticket from IAD to PHL?
user
Sure, we are mirthful to help you. May I know your itinerary dates?
assistant
My itinerary dates are Feb 4th and Feb 6th.
user
Would you like to prefer direct flight or connecting flight?
assistant
I need a connecting flight.
user
Is there any class preference for you?
assistant
I prefer to travel in business class.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, unfortunately no flights are running to your location due to runway problem.
assistant
Ok, not an issue. Thank you.
user
Thank you for availing us.
assistant