Hi.
user
Hello, how may I support you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help with that?
user
Sure, may I know your good name please?
assistant
I am Gary Walker.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for contacting us.
assistant