Hello.
user
How may I assist you today?
assistant
Due to sudden changes, my business meeting has been postponed. So I want to change my reservation. Can you please help me with it?
user
Sure, may I know your name for the changing process?
assistant
Nancy Campbell here.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for reaching us.
assistant