Hello.
user
Hello.
assistant
My name is Sandra Smith.
user
How may I serve you today?
assistant
I want to cancel my recently done reservation, can you please help?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not an Issue, thank you for your time.
user
Thank you for reaching us.
assistant