Hi.
user
Hello. How can I assist you today?
assistant
My business trip got cancelled, can you please cancel my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
I have reserved my flight ticket in the name of John Young.
user
I found your reservation and successfully cancelled the reservation.
assistant
Ok, that's good. Thanks for your help.
user
Thank you for contacting us.
assistant