Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to some financial issues, please help me in cancelling my recent reservation.
user
Sure, I will help you with that. Can I have your name please for checking your reservation status?
assistant
Sure, my name is Thomas Phillips.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Thomas Phillips, no reservation has found under your name to cancel.
assistant
Ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant