Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, we are here to help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation list?
assistant
My name is Cynthia Taylor.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant