Hello.
user
Hello, how may I assist you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, we are here to help you. Kindly mention your name to proceed further?
assistant
Barbara Miller here.
user
Ok, please hold a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found with provided name.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant