Hello.
user
Hello. How can I aid you today?
assistant
Joshua Rodriguez here. I have to change my recent reservation as I have changed my plans.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure take your time.
user
Sorry Joshua Rodriguez, there are no flights reserved on your given name formerly.
assistant
No issue, thank you for the time.
user
Welcome, thank you for choosing us. Have a great day.
assistant