Hi.
user
Hello, how can I help you?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I am here to help you. May I know your name?
assistant
I am William Walker.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your given name.
assistant
Ok, not an issue. Thank you for information.
user
Thank you for choosing us.
assistant