Hello.
user
Hello, How can I help you?
assistant
As my family trip got postponed, I want change my existing reservation. Can you help me out?
user
Sure, Can you please help me with your name?
assistant
Sure, my name is Janet Davis.
user
Please wait for a while, I will check and let you know.
assistant
Ok.
user
Sorry, I did not found any reservation on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant