Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, I am here to help you out. Please allow me a moment. May I know your name?
assistant
I am Emily Lopez.
user
Sorry, there is no reservation on your name in our database.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant