Hi.
user
Hello, how can I support you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, let me know your name to check further?
assistant
Amanda Williams here.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us.
assistant