Hello.
user
Hello. Can you please tell me how may I help you?
assistant
I am planning to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am happy to help you. Can you tell me your name please?
assistant
Andrew Harris here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry to tell you, there is no reservation found with your name to change.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for choosing us.
assistant