Hi, I am Margaret Walker.
user
Hello, how can I render you Walker?
assistant
Owing an emergency want to cancel my reservation, so can you help me with it please?
user
Sure, I will help you in doing that.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
Sorry  Margaret Walker, no reservation found on your name in our data list.
assistant
That's ok. Thank you for the response.
user
Thank you for choosing us, have a nice day.
assistant