Hello,.
user
Hello, how may I be at your service today?
assistant
I am Kimberly Lewis. I have planned to travel to Houston to visit Space centre with my children, but it has been closed due to some security issues. So, please cancel my reservation.
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry we couldn't find any reservation against your name.
assistant
Thank you for informing me.
user
Thank you for reaching us.
assistant