Hi.
user
Hello, how may I help you?
assistant
I am Gregory Hill. Due to heavy rains my tournament got postpone, can your please help me in changing an existing reservation?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
No issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user