Hello, I am John Phillips.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you help me with that?
user
Please wait a while, I will check and inform you.
assistant
Sure.
user
There is no reservation on your name in our database.
assistant
Thanks for your prompt service.
user
Thank you for reaching us.
assistant