Hello.
user
Hello, how may I aid you?
assistant
i would like to change my recent reservation, will you help me with that?
user
Sure, may I know your name?
assistant
Myself Carol Moore.
user
I found your previous reservation, please share your rescheduled itinerary dates.
assistant
My travelling dates are Dec 10 and Dec 12.
user
May I know your genesis and terminus airport codes?
assistant
My airport codes are SFO and ATL.
user
May I know your connection limit?
assistant
I need a direct flight.
user
Do you have any other specifications?
assistant
No, thank you for asking.
user
Please hold on for a while.
assistant
Ok, I will wait.
user
Sorry Carol Moore, no direct flight is available on your planned dates.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant