Hello.
user
Hi.
assistant
Angela Moore is here.
user
How can I help you Angela Moore?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need help to making change an existing reservation which was recently done.
user
OK. Give me a moment.
assistant
Sure, I will wait.
user
Sorry there is no reservation found on your name.
assistant
That's not a problem.
user
Thank you for contacting ours.
assistant
Thanks for your kind information.
user