Hello. I am Angela Johnson.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry Angela Johnson, there is no active reservation on your name.
assistant
Oh! It may not be booked properly due to technical issues while booking.
user
Thank you for reached us.
assistant
Anyway, thank you for your time.
user