Hello, I am Jack Young.
user
Hello Jack, how may I guide you?
assistant
I want to cancel my reservation due to an emergency. Can you render me?
user
Sure, I will help you with that. Let us check your reservation status in our database.
assistant
You can take your time. I will be waiting for your response.
user
Ok. Sorry for inconvenience, no reservation is found on your name in our database.
assistant
No issues. Thank you for checking. You are welcome.
user
Thank you very much for contacting our agency.
assistant