Hello.
user
Hello. How may I help you?
assistant
I am Brian Harris. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Thank you for your time, there is no reservation found under your name to change it.
assistant
That's ok, not an issue.
user
Thank you for choosing us.
assistant
Anyways, thank you for the information.
user