Hi.
user
Hello, how may I serve you?
assistant
I need to cancel my recent reservation due to owing emergency. Can you please help me with cancelling my reservation?
user
Sure, I am here to help you. May I know your name to proceed?
assistant
My name is Christine Robinson.
user
Ok, please give me a moment. I will check the status and revert you.
assistant
Sure.
user
Thanks for your time. There is no reservation found on your name.
assistant
No issue. Thanks for your support.
user
Thank you for reaching us.
assistant