Hello.
user
Hello, how can I aid you at present?
assistant
 I am Anthony Smith want to cancel my reservation due to prepone of my meeting. Can you help me in cancelling?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, I will check the reservation on your name and revert to you.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your give name to cancel it.
assistant
Ok, no issues. Thank you for availing me.
user
Thank you for opting us.
assistant