Hi. I am Ashley Lewis.
user
Hello, how may I support you?
assistant
I want to cancel my resent reservation as my trip got canceled due to my health issues. Can you help me in cancellation?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
We could not find any reservation by your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant