Hi.
user
Hello.
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
How may I help you?
assistant
Ok.
user
Sure, can I know your name?
assistant
Sure, my name is Timothy Johnson.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant