Hello.
user
Hello, how may I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know on what name ticket has been reserved?
assistant
My reservation was done under the name Dennis Moore.
user
Please wait, I will check the reservation status and get back to you.
assistant
Sure, take your time.
user
We found a reservation on your name, shall I proceed to cancel it?
assistant
Yes, please cancel the reservation.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant