Hi.
user
Hello, How may I assist you?
assistant
I made a reservation earlier this week , but I have to cancel it. Can you help me with that?
user
Sure, can I know your please? Name.
assistant
My name is Christopher Young.
user
Please give me couple of minutes. I will check and let you know the details.
assistant
Sure, take your own time.
user
Thank you for waiting. Sorry for the inconvenience,we did not found any previous reservation on your name.
assistant
OK, thanks for your kind information.
user
Thank you for contacting us.
assistant