Hello.
user
Hello. How can I assist you today?
assistant
I am Charles Collins.
user
Nice to meet you.
assistant
Can you please cancel my existing reservation?
user
Sure, please give me a moment.
assistant
Yes, I will wait for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for assisting me.
user
Welcome, have a great day.
assistant