Hello. Michelle Wright here.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my reservation, can you please help me out with that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sure, take your own time. Sorry Michelle Wright, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you.
assistant