Hello, I am Frank Martinez.
user
Hello, how can I assist you?
assistant
Due, to some technical issues, I want to change my existing reservation.
user
Sure, Frank Martinez, we are here to help you. Please wait a minute.
assistant
Sure.
user
Thanks for your patience. Sorry, we did not find any reservation based on your details.
assistant
Ok, thank you, for the information.
user
Thanks for being in touch with us.
assistant
Thank you.
user