Hello, I am Jessica Davis.
user
Hello, how can I support you?
assistant
I want to cancel my recent reservation, due to sudden demise of my great grand father. Can you help me with that?
user
Sure, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for your patience, we are sorry to say that there was no reservation found on your name.
assistant
It's Ok. Thanks for your help.
user
Thank you for choosing us.
assistant