Hello, I am Raymond Allen.
user
Hello, how may I support you?
assistant
Can you please, help me in changing the reservation?
user
Sure, we are here to help you. Please wait a moment.
assistant
I was travelling from Seattle WA - SEA to Washington DC - DCA.
user
Sorry to inform you that there is no reservation on your name.
assistant
 OK. Thank you.
user
Thank you.
assistant