Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, Stephanie Miller here.
user
Ok, please wait for a while.
assistant
Sure.
user
Stephanie Miller, there is no active reservation found under your name to do cancellation.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for choosing us, have a nice day.
assistant