Hi. I am Mary Nelson.
user
Hello, how can I help you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me in cancelling my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
We found a reservation, shall I proceed with cancelling?
assistant
Please, proceed.
user
Your reservation is successfully cancelled.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant