Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
I am Jack Evans.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found with provided name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant