Hi.
user
Hello, how may I assist you now?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Ok, may I know your name to check?
assistant
Sure, my name is Samuel Scott.
user
Samuel Scott, please allow me to check with availability.
assistant
Sure, I will wait.
user
I am very apologetic to say, there is no flight reservation available by your name.
assistant
Ok, no problem.
user
Thank you for connecting with us.
assistant
Anyways, thank you for your service.
user
Have a nice day.
assistant