Hello.
user
Hello, how can I assist you for the day?
assistant
My name is Brian Johnson. I would like to change my reservation, could you help me out?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
That's ok. Thank you for your time.
user
Thank you for reaching us.
assistant