Hello.
user
Hello. How may I aid you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, may I know your name to proceed?
assistant
Myself Anna Lopez.
user
Please wait for a moment to check your details.
assistant
Ok, I will be waiting.
user
Sorry to say, no reservation found on your name in my database.
assistant
That's ok, thank you for searching my details.
user
Thank you for reaching us, have a nice day.
assistant