Hi.
user
Hello.
assistant
I am Sharon Wilson.
user
Sharon Wilson, how can I assist you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure.
user
I found your reservation, please provide your rescheduled itinerary dates.
assistant
My itinerary dates are Apr 17 and 19.
user
May I know your genesis and terminus airport codes?
assistant
My airport codes are SEA and DCA.
user
Do you have any specifications?
assistant
I want to depart in the morning time.
user
Do you have any other preferences?
assistant
I need a break in my journey.
user
Please give me a moment.
assistant
Sure, I will wait. but I want to travel in economy class.
user
Ok. Sorry, no flights are available on your route.
assistant
Ok, no issues. Thank you for checking the status.
user
Thank you for choosing us.
assistant