Hello.
user
Hello, how may I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, may I know your name please?
assistant
I am Samantha Turner.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
No problem, thank you for the information.
user
Most welcome.
assistant