Hello, I am Anthony Hernandez.
user
Hello, how may I assist you?
assistant
I want to cance my ticket due to an urgent meeting on the date I have booked the ticket, can you help me?
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Anthony, there are no flights reserved on your name.
assistant
No issues. Thank you for checking.
user
Welcome.
assistant