Hi.
user
Hello, how can I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
 Sure, can you please mention your name to check your reservation details in our database?
assistant
My name is Steven White.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user