Hi.
user
Hello.
assistant
I am Rachel Scott.
user
How may I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I can help you to cancel your recent ticket. Can you please give me a minute?
assistant
Ok.
user
I have found your previous reservation and successfully cancelled your ticket.
assistant
Thank you for the help.
user
You are welcome. Thank you for approaching us.
assistant