Hi.
user
Hello, how can I help you for the day?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to help you with that. May I know your name please?
assistant
Donna Turner here.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, take your time to check the reservation status.
user
Thank you waiting. but I am sorry to say that, there is no active reservation found on your name in our database to change it.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant