Hi.
user
Hello, welcome to flight booking agency.
assistant
Timothy Smith here.
user
How can I guide you for today?
assistant
Owing to an emergency, I had to request for this cancel reservation.
user
Please give me a minute, I will check it out whether your reservation is existed or not.
assistant
Ok sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine, thank you for your help.
user
You are welcome. Have a great day.
assistant