Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation as my trip got cancelled due to some issues, so please aid me to cancel.
user
Ok, may I know your name please?
assistant
Sure, I am Samuel Moore from Orlando.
user
 Please wait I will revert you.
assistant
Sure.
user
 We found reservation on your name and it is being cancelled.
assistant
Thank you.
user
 Thank you for availing us.
assistant