Hello.
user
Hello. What can I do in your service for the day?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
That's sad to hear, may I know your name to check with your ticket status?
assistant
I am David Rodriguez.
user
Give me a moment to check the status and revert back to you.
assistant
Sure.
user
David Rodriguez, I did not find any reservation under your name. Sorry for the incontinence.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user
Have a great day.
assistant