Hello.
user
Hello, how may I help you today?
assistant
Robert Perez here. As I am sick I want to alter my reservation, could you help me out?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Sorry Robert, there is no reservation found as per your name to alter any reservation.
assistant
It's ok, thank you.
user
You are welcome always.
assistant