Hi.
user
Hello. How can I help you now?
assistant
I want to cancel my reservation as my meeting got cancelled, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed?
assistant
Please check the reservation on the name of Ashley Carter.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant