Hi.
user
Hello. How can I guide you?
assistant
I am Brenda Brown, as my exams got cancelled I need to cancel my reservation which I have done last week. Can you please help me out?
user
Sure Brenda, please wait for a minute. I will check the status of your reservation.
assistant
Sure.
user
There is no reservation found with your details.
assistant
It's ok, it might not be done properly at the time of booking. Anyway thank you for the information.
user
Thank you for contacting us.
assistant