Hello.
user
Hello, how can I assist you?
assistant
I am Anna Phillips. I would like to change my existing reservation due to some office work, can you help me?
user
Ok, please can you wait a moment while I check for the availability of reservation.
assistant
Ok, please check with my previous booking status. I will be waiting for your response.
user
Ok, thank you for waiting.
assistant
It's alright.
user
There is no flight ticket been reserved on your name to change.
assistant
Ok, no issues with that one. Thank you for your help.
user
Thank you for connecting with our agency, Have a nice day.
assistant