Hello, how I am Samuel Walker.
user
Hello, can I serve you today?
assistant
Owing to an emergency I need to cancel my reservation, can you please help me?
user
Sure, I am here to help you. Please stand by I will revert you.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, no issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user