Hello, I am Deborah Perez.
user
Hello. How can I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your valuable time. Sorry, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us, have a nice day.
assistant