Hello, I am Stephen Brown.
user
Hello, how may I best support you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can cancel your reservation right now. Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Sorry to notify that there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for connecting us, have a nice day.
assistant