Hello.
user
Hello, how may I address you?
assistant
I have planned to cancel my reservation due to sudden change in weather condition, can you assist me?
user
Sure, will you please let me know on what name it was reserved formerly?
assistant
Donna Anderson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant