Hello, I am Catherine Anderson.
user
Hello. How can I assist you?
assistant
I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?
user
Sure. Please, standby.
assistant
Ok.
user
Thanks for your time, I did not find any reservation on your name to proceed for cancellation.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant