Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
user
Sure, I am here to help you.
assistant
Thank you for the response.
user
May I know your name please?
assistant
My name is Emma Wright.
user
Ok, please wait a minute.
assistant
Ok, sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant