Hello, I am Carolyn Anderson.
user
Hello, how can I amend you Carolyn Anderson?
assistant
I made a reservation earlier with two connections, but now I need to make a few changes in my existing reservation. Can you please help me with this?
user
Sure, we are here to help you. Please give me a minute to check the status.
assistant
Ok.
user
Thanks for your precious time, we are sorry to say that no reservation was found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for picking us.
assistant