Hello.
user
Hello. How may I aid you today?
assistant
My name is Christine Gonzalez. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you, I will wait for your response.
user
Sorry Christine Gonzalez, there is no reservation on your name in our database. Thank you for reaching us.
assistant
That's ok, no problem. Anyway thank you for your information.
user