Hello.
user
Hello. How can I assist you at this moment?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with that. Can I have your name please for checking your reservation status?
assistant
My reservation was done under the name Kimberly Lewis.
user
Ok, please wait a moment and I will check for reservation.
assistant
Sure, take your time.
user
Sorry Kimberly Lewis, no reservation has found under your name to cancel.
assistant
That's ok, not an issue.
user
Thank you for choosing us, have a good day.
assistant
Anyways, thank you for the information.
user
Most welcome.
assistant