Hi.
user
Hello. How may I serve you at this moment?
assistant
My exams got postponed, can you please help me in changing my existing reservation?
user
Sure, may I know your good name please?
assistant
I am Patricia Scott.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user