Hello.
user
Hello, your good name please?
assistant
I am Jack Collins.
user
How can I help you now?
assistant
Due to some emergency work, I need to cancel my reservation. Can you please cancel my reservation?
user
Ok, please wait a minute.
assistant
Sure.
user
I will check and update you. No reservation has been found.
assistant
Ok.
user
Thanks for contacting us, have a nice day.
assistant
Thank you.
user