Hello.
user
Hello, how may I help you?
assistant
My planned trip has been postponed due to shortage of holidays. Can you please cancel my recent reservation?
user
Sure, may I know your name please so that I will check the status and get back to you?
assistant
Michelle Thompson is my name.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry to say no reservation found with your name.
assistant
That's not an issue. Thanks for your response.
user
Thank you for reaching us, have a nice day.
assistant