Hello.
user
Hello, how can I be your helping hand today?
assistant
Actually my Hockey competition is postponed, so that I want to change existing reservation. Can you help me?
user
Sure, we are here to help you. May I know your good name please?
assistant
Thank you. Sure, I am Samuel Brown.
user
Sorry, there is no active reservation found on your name in our data base.
assistant
Ok, not an problem. Thank you for your information.
user
Welcome, thank you for reaching us.
assistant