Hello.
user
Hello.
assistant
Kenneth Hall here.
user
How may I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you. Please wait a moment.
assistant
Thank you, take your time.
user
Kenneth Hall, no reservation has been found on your name in our database.
assistant
Oh! I think the ticket was not booked properly at the time of my ticket booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant
Most welcome.
user