Hello.
user
Hello. How can I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, please provide me the name to check for the reservation status.
assistant
I am Mary Scott.
user
Please be on hold, I will get back to you in a minute with information.
assistant
Sure.
user
Thank you for your patience.
assistant
Ok.
user
Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
No problem, thanks for the information.
user
Thank you for reaching us with a query.
assistant