Hello.
user
Hello, how may I help you?
assistant
I am Janet White. I want to change my existing reservation due to bad weather condition, can you please help me in that?
user
Sure, I help you. Please hold on a moment.
assistant
Ok.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for reaching us.
assistant