Hello.
user
Hello, how can I help you today?
assistant
I'm Gregory Wright, I need your help in cancelling my recent reservation.
user
Sure, our work is to help you. Please wait for a while. Thank you for waiting, there is no ticket booked previously on your name.
assistant
No problem. Thank you for your response.
user
Is there any other plan to travel?
assistant
No.
user
Ok, have a nice day, thank you for communicating with us.
assistant