Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your name please?
assistant
Thank you. Kimberly Robinson.
user
Wait a while, kindly.
assistant
Ok.
user
Sorry, no reservation found under your name to cancel.
assistant
That's Fine. Thank you for the information.
user
Thank you for reaching us.
assistant