Hi.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, I am here to help you. Please share your name.
assistant
Thank you, my name is Donna Thompson.
user
Ok, wait a minute please.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not an issue with that, anyways thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant