Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name for the cancellation process?
assistant
Sure, My name is Catherine Roberts.
user
Sorry as per your concern I can not found your reservation as per our records.
assistant
Ok, No issues. Thank you.
user
Welcome, thank you for reaching us.
assistant