Hello.
user
Hello, How can I help you?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I will help you, please provide me your name.
assistant
Sure, I am Alexander Turner.
user
Ok, Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant