Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Emily Anderson.
user
Please wait a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for availing us.
assistant