Hello.
user
Hello, how can I aid you today?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Jennifer Hall.
user
There is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant