Hello.
user
Hello, how can I render you today?
assistant
I am Frank Roberts, I want to cancel my reservation as my plan to visit my cousin is cancelled. Can you help me with cancellation?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for cancel my ticket.
user
Thank you for opting us.
assistant