Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation as my Cricket match got postponed due to bad weather conditions, so aid me in this.
user
Sure, I am here to help you in changing the ticket details.
assistant
Ok.
user
Can I have your good name please?
assistant
Sure, I am Cynthia Taylor from Phoenix.
user
Ok, please be on hold for a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found on your name in our database to change the details.
assistant
No problem, thanks for your quick response.
user
You are welcome. Thank you for reaching us.
assistant