Hello.
user
Hello, how can I assist you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name to fetch your reservation from our database.
assistant
Thank you for considering my request. Myself Michelle Edwards.
user
We regret to inform you that there is no active reservation found on your name to cancel.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for contacting us.
assistant