Hi.
user
Hello.
assistant
Stephen Taylor here.
user
How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, I'll wait.
user
Taylor, no reservation has been found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant