Hi.
user
Hello, do you need any help from us?
assistant
I want to add some adjustments to my recent reservation, can you please help me to alter it?
user
Sure, could I have your name please?
assistant
I am Jacob Hernandez.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
That's ok, thank you for checking.
user
You are welcome, have a great day.
assistant