Hello. I am Cynthia White.
user
Hello, how may I aid you today?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Thank you. Take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thank you for availing us.
assistant