Hello, Donna Adams here.
user
Hello Donna. Nice to meet you. For what service do you waiting from my side?
assistant
I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me with this?
user
Sure, I am happy to help with cancelling the reservation. Please wait a while, let me check the previous reservation status.
assistant
Sure.
user
Thank you for waiting. Sorry Donna, I did not came across your name in the reservation list.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your time.
user
Most welcome. Have a good day.
assistant