Hello.
user
Hello, how may I aid you?
assistant
My wedding got postponed, so I want to reschedule my itinerary dates. Could you help me out?
user
Ok, could you please provide your name to check your reservation status?
assistant
My name is Nicole Garcia.
user
Please wait a moment I will check your details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant