Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me to cancel my reservation due to heavy rains?
user
Sure, I am here to help you.
assistant
Thank you.
user
Let me know your good name please.
assistant
Sure, my name is Steven White.
user
Ok, please wait for a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that, there was no reservation found on your name to cancel it.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant