Hi.
user
Hello. How may I be of your assistance?
assistant
Due to heavy snowfall, I want to quit my trip. Can you please cancel my recent reservation?
user
Sure, I'll help you in cancellation. Could you please help me by providing your name to check the reservation status?
assistant
My name is Nicole Hall.
user
Thank you for providing your name, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for approaching us.
assistant