Hello.
user
Hello, how may I aid you today?
assistant
I just want to cancel my recent reservation, I was fallen sick. So I am not able to perform a dance in heritage festival. Can you please help me with cancellation?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please provide me your good name, so that I can cancel your ticket easily.
assistant
Sure, my name is Ronald Clark.
user
Please hold for a while, I will check in my database and revert to you.
assistant
Sure.
user
Thanks for your patience, you did not have any active reservation on your name.
assistant
Ok, thanks for your assistance.
user
Thank you for reaching us.
assistant