Hi.
user
Hello.
assistant
I am Janet Thomas.
user
How may I assist you today?
assistant
Due to sudden demise of my grand mother I need to cancel my reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no activate reservation found on your name in our database.
assistant
Ok, no problem. Thank you for the information.
user
Welcome, thank you for reaching us.
assistant