Hi.
user
Hello.
assistant
I am Donald Rodriguez.
user
How can I assist you?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Wait for a minute, please.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant