Hello. Myself Katherine Mitchell.
user
Hello Katherine, what kind of service you are expecting from our side?
assistant
I would like to cancel my reservation which is done earlier to spend a free time with my cousins but unfortunately they left the location now. So, will you please help me to cancel my reservation?
user
Oh!. Sure, I will help you.
assistant
Thank you.
user
Just wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found with your name in our database.
assistant
Oh! May be it's my fault. Sorry for wasting your valuable time.
user
It's ok.
assistant
Anyway, thank you for your information.
user
My pleasure.
assistant