Hello.
user
Hello. How may I help you today?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Anthony Collins.
user
Please wait a moment.
assistant
Ok, take your time.
user
Sorry, there are no active reservations on your name to change.
assistant
It's ok, thank you for the information.
user
Thank you for reaching our service.
assistant