Hello.
user
Hello.
assistant
I am Donna Wilson.
user
How can I help you?
assistant
My tour trip was postponed, so I want to change an existing reservation. Could you help me in changing reservation?
user
Sure, I will help you in changing the reservation. Sorry to inform you that there is no reservation on your name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thanks for your good service.
user