Hello.
user
Hello, how can I assist you?
assistant
I am Brian Moore. I would like to change my existing reservation, due to continues rainfall my tennis match has been postponed. Could you please help me with reservation?
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation based on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your service.
user