Hello.
user
Hello.
assistant
I am Betty Collins.
user
In which way I can help you at this moment?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Please hold on a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant