Hi.
user
Hello, how can I serve you today?
assistant
I have reserved a ticket earlier but due to busy schedule I would like to change my reservation. Can you help me with that?
user
Sure, may I know your good name to check the reservation?
assistant
My name is Ryan Green.
user
Please wait for a moment, I will check and revert to you.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you.
assistant