Hi.
user
Hello.
assistant
Dennis Lopez here.
user
How may I help you?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not in a good position to do journeys.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, carry on.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us, have a nice day.
assistant