Hello.
user
Hello. How can I help you?
assistant
I am Debra Wilson. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Give me a moment. Sorry, there is no reservation found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Welcome.
assistant