Hello, I am Emma Martin.
user
Hello, how may I assist you?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation.
user
We are very sad to hear this.
assistant
Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, hold on.
assistant
Sure.
user
Thank you for your valuable time, no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant