Hello, I am Angela Campbell.
user
Hello, how may I assist you?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you please help me in that cancellation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant