Hello.
user
Hello, how may I assist you at this moment?
assistant
Can you help me to cancel the reservation I did recently?
user
Can I have your name?
assistant
Myself Katherine Edwards.
user
Sure, I will help you. Please wait for a moment. Sorry, there is no reservation existing on your name.
assistant
That is ok, thank you for assisting me.
user
You are welcome, have a nice day.
assistant