Hi.
user
Hello, how may I render you?
assistant
I am Matthew King. Due to sudden demise of my grand father, I need to cancel my recent reservation. Will you help me with that?
user
Sure, please give me a moment to check your details and revert to you.
assistant
Ok.
user
Sorry to inform you that no reservation exist on your name to cancel further.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you for the information.
user