Hi.
user
Hello.
assistant
I am Emma Perez.
user
How may I assist you?
assistant
Can you help me in cancelling my recent reservation, as my sports meet got cancelled?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Emma, no reservation has been found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant