Hello. Michael Adams here.
user
Hello. How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am very glad to help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry to inform this, no reservation is found on your name in our database.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you for opting us.
assistant