Hello.
user
Hello.
assistant
I am Virginia Evans.
user
How can I help you?
assistant
Due to my ill health, I would like to postpone my trip to some other day. Can you please help me by changing my existing reservation?
user
Sure, I'll help you with that. Please be on hold.
assistant
Sure, I will wait for your response.
user
There is no reservation found under your name to do changes in that.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant