Hello.
user
Hello, how can I aid you?
assistant
I am Rachel Robinson, I want to cancel my reservation, as my meeting with client is postponed. Can you help me to cancel the reservation?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant