Hi.
user
Hello, how can I aid you?
assistant
I am Nancy Taylor. Due to continues rainfall, my tennis match has been postponed.So I would like to change my existing reservation. Could you please help me with changing?
user
Sure, please give me a moment to check your details.
assistant
Ok.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant