Hello.
user
Hello, how may I guide you today?
assistant
Due to an emergency meeting with my CEO, I couldn't travel to New York. Can you please cancel my reservation?
user
Sure, I will help you with this. May I know your name please?
assistant
My name is Donald Lee.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry Lee, there is no reservation found as per your name to cancel your reservation.
assistant
Its ok, thank you for the information.
user
You are welcome.
assistant