Hello. I am Mark Adams.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, I will help you in that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Thank you for informing me.
user
Thank you for choosing us.
assistant