Hi. I am Samuel Parker.
user
Hello, how can I support you today?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, we are glad to help you with cancellation. Please wait for a couple of minutes.
assistant
Sure, take your own time.
user
Thanks for your time, there was no reservation found on your specified name to cancel it.
assistant
That's ok, not an issues. Thank you for your information.
user
Thank you for approaching us.
assistant