Hello. Jerry Smith here.
user
Hello. How can I serve you?
assistant
Due to bad weather, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I will help you. Please wait a minute.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant