Hello.
user
Hello.
assistant
Myself John Wilson.
user
How may I assist you today?
assistant
I need to change my reservation due to some problems. So please help me with that.
user
Sure, I will help you, please wait for a minute.
assistant
Thank you, please take your time.
user
Thanks for your patience, I could not find any reservation with your name in our database.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
It's my pleasure, have a nice day.
assistant