Hello.
user
Hello. How can I assist you for today?
assistant
Actually my hockey match is postponed because of that I want cancel my recent reservation, can you help me?
user
Sure, I will help you with that. May I know your good name please?
assistant
Yes, I am Anthony Harris.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
Ok, thank you for your help.
user
Thank you for approaching us. Have a great day.
assistant