Hello.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Timothy Hernandez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant