Hi.
user
Hi. How can I assist you?
assistant
Jerry Wright here. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Sure, I will do that for you. Please wait for a while, I will check your reservation status and get back to you.
assistant
Ok.
user
Wright, I did not fing any reservation under your name in our database.
assistant
That's ok, thank you for your help.
user
You are welcome and thank you for contacting us.
assistant