Hi.
user
Hello.
assistant
Donna Anderson here.
user
How may I guide you?
assistant
Could you book me a ticket now from CLT  to ORD?
user
Sure, can I know your preferable dates? Please hold on for moment, let me check.
assistant
Ok, my preferred travel dates are 12/02 and 12/04.
user
I found a flight 1024 of Southwest airlines matches with your details, can I proceed?
assistant
Please go ahead.
user
Your ticket is booked.
assistant
Thank you for the help.
user
Thank you.
assistant