Hello,.
user
Hello, how may I assist you?
assistant
I am Sarah Mitchell. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me with that?
user
Sure, please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you so much for choosing us.
assistant