Hello.
user
Hello.
assistant
My name is Emily Evans.
user
How can I help you at this moment?
assistant
I want to change my existing reservation as my leave didn't approve, can you please help?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Sorry, we have not found any reservation on your name in our records.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant