Hi.
user
Hello, how may I aid you?
assistant
Myself Brenda Thompson, I want to cancel my flight reservation as I am unwell. Can you please help me?
user
Sure, please wait for a moment I will check your details and proceed further.
assistant
Sure, I will wait.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No problem, thank you for checking.
user
Thank you for reaching us, have a safe journey.
assistant