Hi, I am Timothy Smith.
user
Hello, how may I oblige you?
assistant
As my trip got postponed I want to change my reservation, so can you please help me in changing my reservation?
user
Sure, please wait for a moment. I will check the status and revert you.
assistant
Sure, take your own time.
user
We could not find any reservation made by the name you mentioned above.
assistant
That's fine, thank you for the response.
user
Thank you for choosing us.
assistant