Hello.
user
Hello, how may I help you?
assistant
I have planned to change my current ticket due to sudden change in my plan, can you please aid me in chaining my reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Rachel Evans.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No problem, thank you for searching.
user
thanks for reaching us, have a nice day.
assistant