Hi.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, may I know your name?
assistant
Joseph Davis here.
user
Please wait a minute.
assistant
Sure.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thank you.
user
Thank you for opting us.
assistant