Hello.
user
Hello, how may I render you today?
assistant
I am Kathleen Young. I want to cancel my recent reservation due to heavy snow fall at my source point. Can you please help me with it?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation by your name. I made a cancellation of your ticket.
assistant
OK, please to cancel it.
user
Thank you for choosing us.
assistant
Thank you for help us.
user