Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Brandon Rodriguez here.
user
we regret to inform you that there is no reservation found on your name in our records.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant