Hi.
user
Hello, how may I assist you?
assistant
I am Edward Martin.
user
Thank you for providing your name.
assistant
As I planned for a tour earlier but now I would like to change my journey.
user
Ok.
assistant
Can you help me in changing my reservation?
user
Sure, we are here to help you. Give me a minute.
assistant
Sure.
user
Thank you for your patience, there is no reservation found on your name.
assistant
Not a problem. Thank you for your assistance.
user
Thank you for reaching us, have a great day.
assistant