Hi.
user
Hello. How may I assist you now?
assistant
Please help me out in cancelling my recent reservation.
user
Sure, I am glad to help you with that.
assistant
Ok.
user
Can I know your name to check your previous reservation?
assistant
Mary Harris is my name.
user
Please wait a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok, thank you.
user
Thank you for reaching us, hope you have a great day.
assistant