Hello.
user
Hello. How can I help you?
assistant
I want to change my reservation, can you help me with that?
user
On whose name previously booked?
assistant
Sure, Kimberly Thomas here.
user
Please wait, I will check and I will revert you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant