Hello.
user
Hello.
assistant
I am Donald Phillips.
user
How may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me in doing that?
user
Sure, I can help you with that. Please let me check your reservation status.
assistant
Ok, thank you for your help.
user
Donald Phillips, there is no reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant