Hi.
user
Hello.
assistant
I am Frank Walker.
user
How can I assist you at this moment?
assistant
Can yuo help me in changing my recent reservation, as my exam is postponed?
user
Sure Walker, I will help you with that.
assistant
Ok.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Frank Walker, no reservation has found under your name to change.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a good day.
assistant