Hi.
user
Hello.
assistant
I am Mary Jackson.
user
How may I assist you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you out.
assistant
Ok.
user
Mary Jackson, we regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant