Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Ok, may I know your name to check your reservation?
assistant
Sure, my name is Raymond Baker.
user
Sorry, no reservation found on your name to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Welcome Raymond Baker.
assistant