Hi,.
user
Hello, may I know how best I can help you today?
assistant
Please cancel my existing reservation owing to an emergency.
user
Ok, let me know your name to check the status of your reservation?
assistant
My name is Anthony Turner.
user
Ok, please wait.
assistant
Sure.
user
Sorry, we did not find any reservation on your name.
assistant
Thanks.
user
Thanks for consulting us, have a nice day.
assistant