Hello.
user
Hello.
assistant
I am Christine Gonzalez.
user
How can I assist you today?
assistant
Can you please help me to change the existing flight ticket?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure.
user
Christine Gonzalez here, I didn't find your reservation in our database to do changes in that.
assistant
It's ok. thank you for the information.
user
Thank you for choosing us.
assistant