Hello.
user
Hello.
assistant
My name is Richard Harris.
user
How should I help you at this time?
assistant
Due to thunder storm in my city, I have postponed my travelling. Could you please cancel my my recent booking?
user
Sure, please give me a moment.
assistant
Ok.
user
Thank you for your patience. Sorry Harris, there is no reservation found with your name. Thank you for choosing us.
assistant
Well, thanks for providing the information and quick response.
user
You are welcome, have a good day.
assistant