Hi. I am Ryan Gonzalez.
user
Hello, how may I assist you today?
assistant
I just want to cancel my recent reservation due to my plan to meet my old friend got cancelled. Can you help me in cancellation?
user
Sure, please wait for couple of minutes.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant