Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
user
Sure. May I know your name?
assistant
Thank you. My name is Barbara Brown.
user
Give me a minute.
assistant
Ok, sure. I will wait for your response.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for picking us.
assistant