Hello, I am Cynthia Robinson.
user
Hello, how can I aid you?
assistant
My plan to meet a friend was preponed as if now I want to change my existing reservation, Can you help me in doing this?
user
Sure, Cynthia Robinson, we are happy to help you. Please wait for a couple of minutes.
assistant
OK.
user
Thanks for your patience. Sorry for your inconvenience, no reservation is found based on your specified name.
assistant
OK, Thanks for the information.
user
Thank you for reaching us.
assistant