Hello.
user
Hello. How may I help you out?
assistant
I have to cancel my flight ticket reservation due to some health problems, can you assist me in that one?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Sure, my name is Nicole Jones.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there are no reservations found in our database.
assistant
I think it might not booked properly, thank you for your assistance.
user
Thank you for choosing us.
assistant
You are welcome.
user