Hello.
user
Hello, how may I aid you?
assistant
I would like to change my flight reservation as I am unwell, can you please help me?
user
Sure, I am glad to help you in that.
assistant
The reservation was done in the name of Samantha Rodriguez.
user
Ok, please wait for a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's fine. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant