Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Andrew Wilson. Can you change my recent reservation to new journey dates?
user
Sure Andrew Wilson, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Andrew Wilson, no reservation has found under your name to change.
assistant
It's ok, thanks for your information.
user
Thank you for choosing us, have a good day.
assistant