Hello.
user
Hello. How can I help you?
assistant
I have planned to do research at Atlanta location but due to rain effect the trip got postponed, can you change my flight ticket booking?
user
Can I know your name?
assistant
Sure, my name is Scott Lee.
user
Sorry, no reservation found by your name.
assistant
Ok, not a problem with that one. Thank you for checking my reservation status in quick manner.
user
Thank you.
assistant