Hi,.
user
Hello.
assistant
I am Anna Hill.
user
What kind of help you are expecting from us today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I can help you in that.
assistant
Sure.
user
Please wait, let me check your reservation status.
assistant
Ok.
user
Sorry Anna Hill, there is no active reservation on your name to change it.
assistant
Ok, thank you.
user
Thanks for approaching us, visit again.
assistant