Hello.
user
Hello. How can I help you?
assistant
Benjamin Allen here. I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Sorry, there are no reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant