Hi.
user
Hello, how may I aid you today from my end?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, I am here to help you out. Please provide me your name.
assistant
Thank you. Ronald Edwards.
user
Sorry, there is no reservation on your name in our database.
assistant
Ok, No issue. Thank you.
user
Thank you for reaching us.
assistant