Hi.
user
Hello. How can I help you?
assistant
Can you please help me with cancellation of ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Larry Taylor.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry,we couldn't find any reservation on your name.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for the information.
user