Hello.
user
Hello, how can I best assist you now?
assistant
Jennifer Lopez here, My football match got postponed. I want to change my existing reservation. Can you please help me with it?
user
Sure, I would be happy to help you. Please wait for a while, I will check and revert you.
assistant
Ok.
user
Unfortunately there is no reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thanks for opting us and a have a nice day.
assistant