Hello.
user
Hello. How may I serve you at this moment?
assistant
Due to sudden demise of my grandfather, I want to cancel my recent reservation. Will you assist me in that?
user
Sure, can I know on which name ticket has been reserved in the past?
assistant
I made a reservation earlier on the name of Alexander Nelson.
user
Ok, wait a moment, I will check it out weather your reservation is existed or not.
assistant
Sure.
user
We are hardly trying to found your reservation but we are sorry to inform you that, we could not found any reservation with your name.
assistant
Ok, thank you for your information.
user
Thank you for availing us.
assistant