Hi.
user
Hello, how may I support you today?
assistant
I am Shirley Adams. i want to cancel my reservation as my adventure trip got cancelled. Can you help me?
user
Sure, please wait for moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
It's Ok, thanks for your response.
user
Thanks for opting us, have a nice day.
assistant