Hello, Patricia Collins here.
user
Hello, how can I be your helping hand today?
assistant
Due to some issues my trip was cancelled so I need to cancel my reservation.
user
Sure, please wait a while so that I will check the existing reservation to cancel it.
assistant
Ok.
user
Sorry, We found no reservation with your specified name.
assistant
Ok, Thank you.
user
Thank you for approaching us, Hope to serve you again someday.
assistant