Hello.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I can help you. May I know your name?
assistant
My name is Lisa White.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not a problem. Thank you.
user
You are welcome and thank you for choosing us.
assistant