Hello.
user
Hello, how can I guide you for today?
assistant
Barbara Robinson here. My exams dates have been postponed due to some issues. Can you change my reservation?
user
Please give me a minute, I will check whether your reservation is existed or not. Sorry, there is no reservation found under your name.
assistant
It's fine.
user
Thank you for approaching us.
assistant
Anyway, thank you for your help.
user
Have a great day. You are welcome.
assistant