Hello.
user
Hello, how may I guide you today?
assistant
Can you please help me with changing my travelling dates with my previous booking?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Richard Thompson.
user
Please wait a minute.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no active reservation on your name to change.
assistant
Oh! That's very sad to know. Thank you for checking anyways.
user
Thank you for opting us.
assistant
Most welcome.
user