Hi.
user
Hello, how best can I aid you for the day?
assistant
Due to some technical issues my cultural event got cancelled, So I need to cancel my reservation. Please check if there is any active reservation on the name of Michelle Evans?
user
Sure. Please wait for a while, I will check your active reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues. Thank you for giving me the information.
user
Thank you for availing us, hope to serve you again.
assistant