Hi.
user
Hello, how can I be your helping hand?
assistant
I am Patricia Rodriguez. Owing to an emergency, I need to cancel my resent reservation.
user
Ok.
assistant
Can you help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant