Hello, I am Ronald Baker.
user
Hello. How may I guide you today?
assistant
Owing to an emergency, I need to cancel my ticket. Can you help me?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user