Hello.
user
Hello, how may I help you now?
assistant
Can you please help me in cancelling my ticket under the name of Katherine Adams.
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait for a while and let me check your reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no any reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant