Hello.
user
Hello, How can I aid you?
assistant
Elizabeth Turner here, I was planning to visit my home town on this weekend. But my doctor suggested me to take rest. So, can you help me with cancelling my reservation?
user
Sure, I will help you. Please wait a minute.
assistant
Sure, I will be waiting.
user
Thanks for waiting, There is no reservation on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant