Hello.
user
Hello, please let me know your name?
assistant
Edward Evans here.
user
Nice name Evans, how may I help you?
assistant
I would like to change my existing reservation, because my seminar was postponed.
user
Ok, please wait a while, I will check the existing reservation.
assistant
Ok.
user
Sorry to inform you Evans, there is no reservation found with your name in our database.
assistant
Ok, no issues.
user
Thank you for reaching our services.
assistant
Thank you for your quick response.
user
You are welcome.
assistant