Hi.
user
Hello. How can I help you now?
assistant
I am Kimberly Harris, I need to cancel my reservation as my schedule got cancelled.
user
Sure, please wait a moment I will check and revert back to you.
assistant
Thank you, ok I will wait.
user
Sorry Kimberly Harris, no is no reservation found on your name in our database to cancel your reservation.
assistant
It's ok, anyway thank you for the information.
user
Thank you for reaching us, have a great day.
assistant