Hello.
user
Hello, how can I assist you at this moment?
assistant
Due to heavy rain, I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you. Can I know your good name please for checking with your recent reservation status?
assistant
Pamela Lewis here.
user
Ok, Give me a minute.
assistant
Ok.
user
There is no recent reservation find on your name in our records.
assistant
No issue, Thank you.
user
Thank you for approaching us for the cancellation.
assistant