Hello,.
user
Hello, how can I aid you today?
assistant
Owning to an emergency I want change my existing reservation.
user
May I know your good name please?
assistant
Sure, I am Carolyn Adams.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that, there is no reservation found against your name.
assistant
Ok, no problem.
user
Thank you for connecting with us. Have a great day.
assistant
Thank you for the help.
user