Hello. I am Katherine Turner.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you. Please, standby.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name  to proceed for cancellation.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for reaching us.
assistant