Hello.
user
Hello, how may I assist you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check the reservation data list?
assistant
My name is Dennis Johnson.
user
Sorry Dennis Johnson, there is no active reservation on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant