Hello. I am Raymond White.
user
Hello, how can I serve you today?
assistant
I need to cancel my reservation, as I am suddenly fallen sick due to bad weather. Could you help me in cancelling?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Ok.
user
We found reservation on your given name, Shall I cancel it?
assistant
Ok go through my cancellation.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your service.
user
Thanks for choosing us.
assistant