hello,.
user
Hello, how may I aid you today?
assistant
can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, can you please share your name to proceed further?
assistant
Myself, Catherine Wright.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant