Hi, I am Kevin Rodriguez.
user
Hello, how can I do for you today?
assistant
Owing to an emergency, my planned trip to Las Vegas with friends got cancelled. So I want you to cancel my existing reservation.
user
Sure, we are glad to help you. Please wait for sometime to check the status of your reservation.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for opting us.
assistant