Hello.
user
Hello, how may I assist you now?
assistant
I would like to cancel my previous flight ticket booking, can you please help me with that one?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Jonathan Lee.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem with that one, thank you for checking my reservation status.
user
Thank you for visiting us, we hope see you again.
assistant