Hello. Raymond Green here.
user
Hello, how may I render you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please give me a minute.
assistant
Thank you, take your time.
user
I am sorry to inform that there is no reservation available on your name.
assistant
Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information.
user
Thanks for reaching us.
assistant