Hi.
user
Hello. How can I help you today?
assistant
Janet Phillips here. I need to cancel my recent reservation due to my scheduled examination dates has been postponed.
user
Sure, I am mirthful to help you to cancel your reservation. Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, no problem.
user
Thank you for availing us, have a nice day.
assistant
Thank you.
user