Hello, I am Susan Martin.
user
Hello. How may I abet you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait a moment I will check the reservation list.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation found by this name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for approaching us.
assistant