Hello.
user
Hello, what can I do for you today?
assistant
I am planning to change an existing reservation ,due to health issue. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you mention your name to check further in our database?
assistant
My name is Jerry Baker.
user
Please wait.
assistant
Sure.
user
 Sorry, no reservation found with your given name in our database to change it.
assistant
That's fine, thank you for your service.
user
Thank you for contacting us and have a nice day.
assistant