Hello.
user
Hello, how can I help you today?
assistant
I am Anna Harris. I made a reservation earlier this week to give a interview, but my interview has been postponed. Can you help me to change it?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's Ok, thanks for your help.
user
Thank you for opting us.
assistant