Hello,.
user
Hello, how can I best serve you?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
user
Sure, I can help you. To check the reservation list I need to know your name.
assistant
Thank you. Please check with the name of Donna Scott.
user
Please wait for a moment. I will get back to you.
assistant
Sure.
user
Thanks for your patience. There was no reservation found with your name.
assistant
OK, no issues.
user
Thank you for approaching us.
assistant
Thanks for the information.
user