Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
We are glad to assist you in that.
assistant
Thank you.
user
May I know your name for further proceeding?
assistant
Myself Dorothy Turner.
user
Please wait a moment.
assistant
Sure.
user
We have found your reservation and cancelled it successfully.
assistant
Thank you for your service.
user
Thanks for reaching us.
assistant