Hello.
user
Hello.
assistant
Myself Kenneth Harris.
user
How can I aid you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Will you help me in changing the reservation?
user
According to my records, I could not find reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant