Hello. I'm Carolyn Lopez.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Please hold for a moment. let me check the previous reservation status.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation found under your name in our reservation list.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us, have a great day.
assistant
You are welcome.
user
Most welcome.
assistant