Hi.
user
Hello. How may I assist you today?
assistant
Virginia Hill here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, I am here to help you Hill, please wait for a moment to check the reservation details in our database.
assistant
Ok sure.
user
Thanks for your patience, as per your request there is no reservation with your name in our database.
assistant
That's ok, thank you for your help.
user
Thanks for reaching us, have a great day ahead.
assistant