Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me to change my reservation?
user
Sure, I will help you. Please help me with your name.
assistant
Deborah Turner here,.
user
Please allow me a minute.
assistant
Sure.
user
I have found your reservation details. Please help me with your planned travelling dates.
assistant
My trip is in Feb from 21st to 23rd.
user
Please help me with your depart and arrival airport codes.
assistant
My airport codes are PHL to LAX.
user
Do you need a break in your journey?
assistant
Yes.
user
Do you have any other preferences in your journey?
assistant
I prefer to travel in business class.
user
May I know if you have any other preferences in your journey, please?
assistant
No, I don't have any other preferences.
user
We have a connecting flight operated by Delta Airlines with a fare of 600. Shall I book this ticket?
assistant
Yes, proceed.
user
I have booked your ticket in flight-1025. It departs at 21:00 hours and arrives at 18:00 hours.
assistant
Can I know the class details?
user
Sure, I have booked your seat in business class.
assistant
Thank you for your help.
user
Thank you for reaching us. Have a great time.
assistant