Hello. I am Kenneth Thompson.
user
Hello, how may I aid you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for availing us.\.
assistant