Hello.
user
Hello. How can I assist you now?
assistant
I am Mary King, I want to change my reservation as my schedule got postponed.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Sorry Mary King, no reservation has found under your name to change.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us, have a good day.
assistant