Hi.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation as my sister got my destination location wrong, can you please help me with that?
user
Sure, may I know your good name?
assistant
Justin Nelson here.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant