Hello.
user
Hello. How may I aid you for the day?
assistant
I want to change my existing reservation due to some technical issues. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check in the reservation list?
assistant
Sure, I am Donald Harris.
user
Please stay online.
assistant
Sure.
user
Thank you for your time. We are regret to say that there is no active reservation found in your given name.
assistant
Ok, not a problem. Thank you for your kind information.
user
Thank you for opting us. Have a nice day.
assistant