Hello.
user
Hello, how may I assist you for today?
assistant
I am Gregory Mitchell. I need to cancel my reservation, can you help me out please?
user
Sure, please wait for a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, no problem. I will check with my email about this concern. Anyway thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant