Hello.
user
Hello, may I know your name please?
assistant
I am Edward Thomas.
user
How can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, no issues.
user
Thanks for opting us, have a good day.
assistant
Thank you for the information.
user