Hi. I am Paul Gonzalez.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation due to cancellation of my trip. Can you help me?
user
Sure,  I would be happy to help you.
assistant
Thank you.
user
Please wait for a moment?
assistant
Ok.
user
Thanks for waiting. We found a reservation with your name.
assistant
That's Fine. Thank you.
user
Shall I proceed to cancel?
assistant
Yes you can.
user
Your ticket has been cancelled with your name.
assistant
Thank you.
user
Thank you for reaching us, have a good day.
assistant