Hi.
user
Hello, how may I abet you?
assistant
I want to change my recent reservation due to heavy snow fall from couple of days. Can you please help me with changing reservation?
user
Sure, we are at your service. On what name, do I need to check your reservation status?
assistant
You need to check reservation with name Laura Lee.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, but no seat is reserved for you in any flight.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for reaching us.
assistant