Hello.
user
Hello, how can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, let me know your name to check further?
assistant
My reservation was done under the name Laura Mitchell.
user
Please wait.
assistant
Sure, take your time.
user
Sorry, no reservation found on your given name in our portal to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant