Hello. Myself Melissa Robinson.
user
Hello, how can I assist you for the day?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant