Hello. William Perez here.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation due to some issues, can you please help me in cancellation of ticket?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, thank you.
user
Thank you for availing us.
assistant