Hello.
user
Hello. How may I assist you today?
assistant
I am Sharon Miller. I want to cancel my recent reservation. Could you help me with that?
user
Sure, please wait a moment, let me with your details in our database.
assistant
Ok.
user
Thank you for waiting. Sorry, there are no active reservations to cancel your ticket.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching our service.
assistant