Hello.
user
Hello, how can I help you today?
assistant
I am Ronald Scott. I would like to change my existing reservation due to postpone of my fun fair event. Can you please help me?
user
Sure, please hold on a moment.
assistant
Sure.
user
Thank you for waiting, no reservation found with your name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant