Hello.
user
Hello. How may I assist you?
assistant
Myself Nancy Taylor. For some issues I want to cancel my reservation, can you please help me?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
No reservation found on your name.
assistant
It's ok.
user
Sorry for inconvenience.
assistant
Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant