Hi.
user
Hello, how may I aid you today?
assistant
I need to amend my reservation, can you help me out?
user
Sure, may I know your name?
assistant
Myself Dennis Gonzalez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant