Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I'll try to help you in cancellation. May I know your name to check the reservation list?
assistant
I am Michael Smith.
user
Ok, give me sometime.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant