Hello.
user
Hello, how may I help you today?
assistant
Due to some health issues, I would like to cancel my journey. Can you please cancel my reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is John Gonzalez.
user
Ok, wait for a moment please.
assistant
Sure, take your time.
user
Sorry John, there is no reservation found on your name to cancel it.
assistant
It's ok, no issues. Thank you for the information.
user
You are welcome always.
assistant