Hi.
user
Hello. How may I assist you?
assistant
I am Jeffrey Jackson. I am unable to travel right now due to health issues, so can you help me for cancelling my recent reservation?
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Ok, I will wait for your response.
user
No reservation found on your name. Sorry for inconvenience.
assistant
Oh! It's ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user
You are welcome.
assistant