Hello.
user
Hello, how may I address you?
assistant
I am Emma Hernandez. I want to cancel my reservation, please help me out.
user
Sure, let me go through the reservation list and revert you.
assistant
Ok, take your time.
user
We could not find any reservation by the name you mentioned above.
assistant
No issues, thanks for the information.
user
Thank you for approaching us.
assistant