Hello.
user
Hello.
assistant
I am Nancy Adams.
user
How can I aid you?
assistant
Can you please help me in changing my existing reservation to New York? As my meeting got postponed at New York.
user
Sure, please allow me a moment to check for your previous reservation status.
assistant
Sure, take your own time.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
assistant
Oh! May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for reaching us..
assistant