Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Sure, we are happy to help you. May I know your good name?
assistant
I am Elizabeth Campbell.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant