Hello.
user
Hello, how may I help you?
assistant
I am Eric Brown. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, wait a minute.
assistant
Sure.
user
We found a your reservation, can I proceed for cancellation?
assistant
Please proceed to cancel.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant