Hello.
user
Hello, how may I aid you today?
assistant
I made a reservation earlier in the wrong date unknowingly, so I need to change dates in my existing reservation. Can you please help me?
user
Sure, I am here to help you out. Please provide me your name to check the reservation details on your name.
assistant
Please check the ticket under the name Jennifer Phillips.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Jennifer Phillips, there is no reservation on your name in our database.
assistant
No issue, anyway thank you for checking.
user
Jennifer Phillips, thank you for reaching us.
assistant