Hi.
user
Hello,. How can I aid you today?
assistant
I am Richard Martinez.
user
Thanks for sharing your name.
assistant
Please change my existing reservation because, I postponed my meeting.
user
Sure, we are here to help you, please wait.
assistant
Ok.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant