Hello.
user
Hello.
assistant
Nicole Williams here.
user
How can I assist you today?
assistant
Me and my friends are planned some hangout trip, but suddenly it postponed due to heavy rains, so could you please help me with changing my reservation to another date?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a moment, I can get back to you with required information.
assistant
Sure, take your time to check.
user
Thank you for waiting. There is no reservation is found under your name.
assistant
Oh, so sad to hear. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant