Hello.
user
Hello, how may I support you?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Sure, please wait for a while. I will check the status and get back to you.
assistant
Sure, take your time.
user
May I know your name to check?
assistant
My name is Raymond Turner.
user
We could not find any reservation matching your name in our data base.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant