Hello.
user
Hello.
assistant
I am Lisa Parker.
user
I am here to solve your concerns.
assistant
I need to alter my reservation, can you help me out please?
user
Ok, let me check the reservation records to amend your reservation.
assistant
Sure.
user
Sorry, there is found on your name in our records. Thank you for choosing our agency.
assistant
That's ok, no problem. Thank you for your information.
user