Hello.
user
Hello, how can I aid you?
assistant
I just want to cancel my recent reservation, as my NBA play offs match has been cancelled. Please cancel my reservation on the name of Cynthia Carter.
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Thanks for being with patience. I regret that there is no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thank you for choosing us, have a good day.
assistant