Hello.
user
Hello, how can I aid you?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your name to check in the reservation list?
assistant
My name is George Scott.
user
Ok, please hold on. I will revert to you.
assistant
Sure.
user
Thanks for being on hold, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thanks for choosing us.
assistant