Hello.
user
Hello. How may I aid you?
assistant
I am Jason Young. I want to change my existing reservation due to bad weather condition, can you please help me in that?
user
Sure, please wait for a moment.
assistant
Ok.
user
I have searched online. But I could find your flight reservation to change it.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you for your help.
user