Hello.
user
Hello.
assistant
My name is Steven Evans.
user
Can you please tell me how may I help you?
assistant
I want to change my existing reservation, could you please help me with that?
user
Ok, sure. Sorry to say, no reservation found on your name.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thank you for the help.
user
Have a nice day.
assistant