Hello.
user
Hello. How may I aid you?
assistant
Ronald Allen here. I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, I am glad to help.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
I am sorry there are no reservation found on your name.
assistant
That's ok, no problem.
user
Thank you for consulting us.
assistant
Thank you for the information.
user