Hi. I am Gary Taylor.
user
Hello, how may I support you today?
assistant
Can you please help me with changing my recent reservation?
user
Sure, we are happy to help you.
assistant
Ok.
user
Please hold for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem ,thanks for the information.
user
Thank you for choosing us.
assistant