Hello,.
user
Hello, how can I serve you now?
assistant
I want to cancel my recent reservation which is with the name Nancy Wilson as I am hospitalised. Please help me with cancellation.
user
Sure, I will help you in cancellation. Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thanks for waiting. Sorry Nancy there is no any reservation on your name found in our system's data.
assistant
That's fine, thank you for the information.
user
Thank you for contacting us, get well soon.
assistant