Hello.
user
Hello. How can I aid you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you with this.
assistant
Thank you for taking my request into consideration.
user
Can you please provide your name to check your reservation status?
assistant
I have reserved my ticket on the name of Alexander Rodriguez.
user
Alexander Rodriguez, there is no active reservation found under your name in our database.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for contacting us.
assistant