Hello.
user
Hello, how may I guide you today?
assistant
Owing to an emergency, please cancel my reservation.
user
Sure, I will help you.
assistant
Thanks.
user
Please wait for a while.
assistant
Please check with this name Deborah Robinson.
user
May I know your good name please? Ok. Thanks for your time. Sorry, there is no reservation found on your given name.
assistant
Ok, no problem. Thank you.
user