Hello, I am Michelle Scott.
user
Hello, how may I render you at this moment?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you. Please wait for some time.
assistant
OK.
user
There is no recent reservation found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant