Hello.
user
Hello, how may I be there for you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please let me know your name to check the current status and revert you.
assistant
Sure, I have made my reservation with the name Donald Davis.
user
Thanks for providing your name. We did not find any reservation by this name.
assistant
Ok, not an issue. Thank you for your quick response.
user
Thank you for opting us.
assistant