Hello.
user
Hello.
assistant
My name is Scott Brown.
user
OK Scott, how can I help you?
assistant
Due to a sudden meeting, my trip with my girlfriend is cancelled. Could you help me in cancelling a reservation?
user
Sure, please wait for a moment.
assistant
OK.
user
Sorry Scott, there is no reservation found on your name.
assistant
Thank you for your time.
user
Thank you for approaching us.
assistant