Hi.
user
Hello. How can I help you today?
assistant
I need to amend my reservation as I am not able to make my trip. Can you help me out about that?
user
Sure,  I am mirthful to help you with that.
assistant
Thank you.
user
Can you please let me know your name for further process?
assistant
Yes, I am Ryan Lopez.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name in our reservation list to change.
assistant
Not a problem, anyways thank you for the information.
user
Most welcome, thank you for reaching us. Have a great day.
assistant