Hello.
user
Hello, how may I aid you?
assistant
Owing to an emergency I have to request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
I have reserved it on the name of Robert Green.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user