Hello.
user
Hello, May I know your name?
assistant
Benjamin Robinson is my name.
user
How can I assist you ?
assistant
Due to terrorist attack at my home town. I need to cancel my recent reservation.
user
Ok, please wait a minute, I will check and tell you about cancellation.
assistant
Sure.
user
As I checked with stored data, no reservation occupied on your name, to cancel a ticket.
assistant
Ok, thanks for your information.
user
Thank you.
assistant