Hello,.
user
Hello, how can I help you today?
assistant
I am Timothy Gonzalez. I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please hold on a moment.
assistant
Ok.
user
Thanks for holding on, no flight reservation found with your requested name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thanks for your help.
user