Hello.
user
Hello, how may I assist you today?
assistant
My seminar has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, I will help you but before that let me know your name please.
assistant
Sure, my name is Stephen Parker.
user
Ok Parker, your reservation was found and we had cancelled that.
assistant
Thank you for your help.
user
Most welcome.
assistant