Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I want to change my existing reservation, due to my trip with my friends has been postponed. Can you please help me?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
Sure, please check my reservation on the name of Anthony Mitchell.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, thanks for your assistance.
user
Thanks for reaching us, wish you a great day.
assistant