Hello.
user
Hello, may I know your name please?
assistant
My name is Stephanie Carter.
user
Yes Stephanie, how can I help you for today?
assistant
I want to cancel my reservation due to emergency, can you help me?
user
Sure Stephanie, please wait for a moment.
assistant
OK.
user
Sorry, I did not found any reservation on your name.
assistant
OK, thank you for checking.
user
Do you want any more information please?
assistant
No.
user
OK, thank you and have a nice day.
assistant