Hello.
user
Hello, how may I assist you?
assistant
I am Angela Robinson.
user
Hello Angela.
assistant
I want to cancel my reservation, can you help in that?
user
Sure, wait a moment to check your previous reservation status. Sorry Angela, there is no reservation found under your name.
assistant
That's ok. Thank you for helping me.
user
Thank you for using our service, have a nice day.
assistant