Hi, I am Janet Martin.
user
Hello, how can I oblige you?
assistant
Owing to an emergency, my plan trip to adventure has been cancelled.
user
Ok.
assistant
So I request you to cancel my existing reservation?
user
Sure, I am blissful to help you.
assistant
Sure.
user
Please hold on.
assistant
Sure.
user
Sorry we couldn't find any reservation on your name.
assistant
Ok, no issues at all. Thanks for your help.
user
Thanks.
assistant