Hi,.
user
Hello, how may I serve you?
assistant
I am Emma Mitchell. Owing to an emergency I want to cancel my recent reservation.
user
Sure, please give me a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, no issues. Thank you for your response.
user
Thanks for availing us.
assistant