Hi.
user
Hello.
assistant
I am Susan Turner.
user
How may I help you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. So, can you help me with it?
user
Sure, I'll try to help you with this. Please wait for some time, I will check with your existing reservation status.
assistant
Thank you. Ok.
user
Thanks for waiting, we are sorry to inform you that, there is no reservation found with your name.
assistant
That's ok. Thank you for the response.
user
Thanks for availing us.
assistant