Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Mary Lee.
user
Nice meeting you Lee.
assistant
Thanks, nice to meet you too. My father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant