Hello.
user
Hello. How may I help you?
assistant
Can you please assist me in changing my recent ticket details? Because my travel dates are wrongly printed.
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please tell  me your name to check the ticket status?
assistant
My name is Jack Green.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found with the name you have given.
assistant
It's ok, thank you for checking.
user
Most welcome. Thank you for choosing us.
assistant