Hello.
user
Hello, how can I help you?
assistant
I already book a flight ticket in business class to visit Detroit, now I want to change my reservation into economy class. Can you change my reservation?
user
May I know your name please?
assistant
My name is Donna Smith.
user
May I know your preferred airport codes please?
assistant
My source point is HOU and my destination is DTW.
user
Can I know your desired travel dates please?
assistant
I will travel on May 24 and return on May 26.
user
There is a flight with connection limit 0 and fare 100, shall I proceed for booking or else do you have any other specifications?
assistant
Please proceed if it is a economy class.
user
Your ticket is booked, flight number 1005 with Frontier Airlines.
assistant
Thank you for helping me.
user
Thank you for opting us.
assistant