Hi.
user
Hello.
assistant
Christopher Smith here.
user
Nice to meet you Smith. In which way I can serve you today?
assistant
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please do some modifications in my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a moment to check existing reservation status.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
It's ok.
user
Sorry Smith, there is no reservation has found under your name.
assistant
Ok, not an issue. Thank you for checking.
user
Most welcome. Thank you for choosing us. Have a good day.
assistant