Hi.
user
Hello, how can I aid you for today?
assistant
I am planning to change my reservation, can you help me in changing?
user
I am here to help you in changing your reservation. Can you please provide your name for checking the reservation status?
assistant
Nancy young here.
user
Please wait for sometime to check the reservation status. Sorry for the trouble which is caused to you Nancy Young, I have not found any reservation on your name in our database.
assistant
That's ok, thank you.
user
You are welcome, thank you for choosing us. Hope you have a nice day ahead.
assistant