Hello.
user
Hello. How may I guide you today?
assistant
I want to change my existing reservation due to bad health issues, can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
I am Jeffrey Campbell.
user
I am sorry to say that there is no reservation found under name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant