Hi.
user
Hello.
assistant
I am Amy King.
user
How can I help you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I will help you. Please wait a minute.
assistant
Sure, take your own time.
user
Thanks for waiting, There is no active reservation on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you.
assistant