Hi I am Rebecca Roberts.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation as the sports festival at my place got postponed. Can you help me with cancellation?
user
Sure, please wait a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, there is no reservation on your name.
assistant
Its Ok. Thanks for your time.
user
Thanks for choosing us, have good day.
assistant