Hello. I am Gary Hernandez.
user
Hello, how can I help you?
assistant
Could you please help me to cancel my active reservation?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Ok, I will wait.
user
Thank you for your time, we found a reservation with your name. Shall I cancel it?
assistant
Yes, please book this ticket. Sorry, please cancel my active reservation.
user
Your reservation has been cancelled.
assistant
Thank you so much for your kind help.
user
Thank you for reaching us.
assistant