Hello.
user
Hello, how may I support you?
assistant
Can you please help me to cancel my reservation?
user
Sure, may I know your name to check with the reservation list and revert you?
assistant
Myself David Young.
user
Ok, please wait.
assistant
Ok.
user
We could not find any reservation by the name you provided.
assistant
Ok, no problem. Thank you so much.
user
Thank you for picking us.
assistant