Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Samantha Brown.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant