Hello.
user
Hello, how can I support you for the day?
assistant
Due to snow fall, I want to change my reservation. Can you help me?
user
Sure, I am here to help you. May I know your good name?
assistant
Brian Lewis here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant