Hello.
user
Hello. How may I help you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please to proceed further?
assistant
Gary Williams here.
user
Gary, please wait a moment. Sorry to say, no reservation has been found on your name in our records.
assistant
It's ok, not a issues. Thanks for your checking.
user
Thank you for choosing our service.
assistant