Hello.
user
Hello, how may I aid you for today?
assistant
I am Ruth Walker from Washington. I want to change my travel dates in my previous reservation. Can you please help me with that?
user
I am here to help you about that.
assistant
Thank you.
user
Sorry to say this Ruth, there are no active reservations under your name to change.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Most welcome, thank you for reaching out here.
assistant