Hi. Barbara Harris here.
user
Hello, how may I oblige you today?
assistant
Can you please cancel my previous booking? As my doctor suggested me to avoid travelling.
user
Sure, please wait.
assistant
Thank you.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Oh! That's very disappointing to know. Anyways, thank you for checking.
user
You are welcome.
assistant