Hi.
user
Hello, how may I aid you today?
assistant
I am having some important work on the date I have booked the ticket previously. Can you help me to cancel my ticket?
user
Sure. Can you please provide me your name?
assistant
My name is Kevin Williams.
user
Ok, please wait for few minutes.
assistant
Sure.
user
Thanks for your precious time, there is no active reservation on your name.
assistant
Ok, not an issue.
user
Thank you for availing us.
assistant
Thank you.
user