Hello.
user
Hello. How may I guide you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
assistant
Thank you, my name is Brandon Hill.
user
Ok, please allow me sometime to check your previous reservation status.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for consulting us. Have a nice day.
assistant