Hello.
user
Hello, how can I serve you?
assistant
I booked a flight ticket yesterday but it is booked with wrong data, now I want to cancel my ticket. Can you help me with cancellation?
user
Sure, may I know your name?
assistant
My name is Emily Harris.
user
Please wait for a while, I will check nad revert you.
assistant
Sure.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Sure, please cancel this ticket later on I will book the new ticket.
user
Your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant