Hello.
user
Hello.
assistant
I am Nancy Lee. I would like to cancel my booking but while cancelling, I need to enter OTP but the mobile which I mentioned while booking was expired two months back. What to do now? Could you please assist me?
user
Sure Lee, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Sure.
user
There is no any active reservation with your name in my database.
assistant
No issue, thank you.
user
It's my pleasure.
assistant