Hello.
user
Hello, how may I help you?
assistant
My name is Ronald Collins. Due to an medical emergency, I postponed my interview to other date. Could you help me in changing the reservation?
user
Ok, please give me a while I will check your details.
assistant
Sure.
user
I am sorry Ronald, there is no reservation showing on your name, it might have been cancelled.
assistant
That's so sad. Thank you for your time.
user
Sorry for inconvenience, thank you for reaching us.
assistant