Hello.
user
Hello. How may I help you?
assistant
I am Joshua Wright.
user
Nice to meet you, Joshua. what can I do for you?
assistant
Can you please change my reservation as the baby shower program which I want to attend got postponed?
user
Ok, please wait a minute. I will check your previous reservation.
assistant
Sure.
user
Sorry Joshua, there is no active reservation found under your name in our records.
assistant
Ok, no problem. Thank you.
user
Most welcome.
assistant