Hello, I am Ronald Williams.
user
Hello. How can I assist you Ronald?
assistant
I want to cancel my ticket due to an emergency, can you help me?
user
Yes, please wait a moment.
assistant
Take your time.
user
Thank you for waiting, there is no reservation obtained when I check in our data base on cancel it.
assistant
No issues. Thank you for checking.
user
Most welcome and have a nice day.
assistant
You are welcome.
user