Hello.
user
Hello, how may I help you?
assistant
Due to some technical issues, my meeting place has been changed. Can you please change my existing reservation?
user
Ok, I will help you with that.
assistant
Thank you.
user
Can I know your name please?
assistant
Sure, I am Samuel Nelson.
user
Samuel, there is no active reservation found with your name in our records.
assistant
Ok, Thank you.
user
Most welcome.
assistant