Hello.
user
Hello. How can I abet you today?
assistant
My name is Ashley Harris.
user
Ok.
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you in cancelling your ticket.
assistant
Thank you.
user
Sorry, no reservation found on your name in our records to cancel your ticket.
assistant
That's ok, thank you.
user
Welcome, have a nice day.
assistant