Hello.
user
Hello. How may I aid you at this moment?
assistant
I want to cancel my reservation as my trip is postponed. Can you help me?
user
Sure, I am glad to help you out with that. Can you please share your name to check your reservation status?
assistant
My name is Stephanie Edwards.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant