Hello,.
user
How can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, can I have your name please ?
assistant
Jeffrey Turner is my name.
user
Ok, please wait.
assistant
Ok.
user
Sorry, no reservation found with your given name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant