Hello.
user
Hello. Welcome to our flight booking agency, how may I assist you today?
assistant
I am Anna Taylor from Seattle.
user
Glad to meet you Anna Taylor, how may I serve you today?
assistant
Glad to meet you too. I need to cancel my reservation due to my leaves got cancelled by my manger to do an important project. So please help me with that.
user
Ok, please hold on for a moment till I check with your previous booking status.
assistant
Thank you. Take your time to check.
user
I am so sorry to inform you but there is no active reservation found by your name, sorry for the inconvenience.
assistant
Oh! It may not be booked properly due to technical issues while booking.
user
Thank you for consulting with our services.
assistant
Anyway, thank you for your valuable time.
user
Have a great day.
assistant