Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation has my plan to visit Seattle has been postponed, can you help me with that?
user
Sure, can I have your name please?
assistant
I am Anthony Martin.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant