Hi.
user
Hello. How may I help you?
assistant
I need to cancel my reservation as my house got outburst suddenly. Can you please cancel my reservation which I have done under my name Charles Phillips?
user
Sure, I am here to help you in flight ticket booking in ticket cancellation. Please wait for a moment.
assistant
Thank you for your quick response, I will wait for your response.
user
When I have checked, the is no reservation found for the user name.
assistant
It's ok, anyway thank you for the help.
user
It's my pleasure to help you and thank you for reaching us.
assistant