Hello.
user
Hello, do you need any help from us?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, could I have your name please?
assistant
My reservation was done under the name Anna Allen.
user
Ok, please allow me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are welcome, have a great day.
assistant