Hi,.
user
Hello, What kind of assistance you are looking for?
assistant
Please, cancel my recent reservation as my trip got cancelled.
user
Sure, I am here to help you. please provide me your name.
assistant
Sure, I am Catherine Adams.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no active reservation found on your name.
assistant
Oh! May be I made reservation with other airline. Thank you for information.
user
Thank you for reaching us.
assistant