Hello, I am Richard Jackson.
user
Hello, how may I support you now?
assistant
As my schedule of attending an press conference got postponed. Can you please help me in changing my existing reservation?
user
Sure, we are here to help you. Please wait a minute, I will check and get back to you.
assistant
Ok.
user
Thank you for waiting, there were no reservation matches with given name.
assistant
Ok, Thank you for your information.
user
Thank you for availing us.
assistant