Hello.
user
Hello. How may I assist you today?
assistant
I am Gregory Mitchell. I would like to cancel my reservation as my grandma got hospitalised, can you please help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
As per your request, I have successfully cancelled your reservation.
assistant
Ok, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant