Hi. Emily Lopez here.
user
Hello. How may I assist you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I am here to help you.
assistant
Ok.
user
May I know your name to check your reservation status?
assistant
Emily Lopez.
user
Please wait a moment.
assistant
Ok.
user
Emily Lopez, no reservation has been found on your name in our database.
assistant
Thank you.
user
Thank you for reaching us.
assistant