Hello.
user
Hello, how can I assist you/.
assistant
Please change my existing reservation due to some health issues?
user
Sure, May I know your name?
assistant
Sure, I am Jennifer Campbell.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you.
assistant
Thank you for your information.
user