Hi.
user
Hello, How can I help you?
assistant
I want to change my existing reservation. Can you help me for this one?
user
Sure, may I know your name?
assistant
Sure, Virginia Roberts here.
user
Ok, Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No issues, thank you for the information.
user
Thank you.
assistant