Hello. I am Frank Thompson.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, we are here to help you. Please wait for a minute, I will check the details.
assistant
Sure.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
No worries, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant