Hi.
user
Hello. How may I assist you at this moment?
assistant
I have planned to go for Museum, can you please change my existing reservation?
user
Sure, to change may I know your name?
assistant
I'm Richard Thomas.
user
Thomas, I did not found any reservations with your name to change.
assistant
Ok, fine. Thank you for your help.
user
It's my pleasure Richard Thomas. Have a good day.
assistant