Hello.
user
Hello.
assistant
Joseph Jackson here.
user
Joseph, how may I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant