Hello.
user
Hello. Please tell me, how may I help you?
assistant
I did not get my travel details from my past agent, so I am planning to change my travel dates. Can you please change my recent reservation?
user
Sure. let me check your details.
assistant
Ok.
user
May I know your name for documentation?
assistant
Myself Janet Harris.
user
No reservation on your name. Sorry for inconvenience.
assistant
Thank you for your information.
user
Welcome.
assistant