Hi.
user
Hello, how can I help you?
assistant
 I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Raymond Lewis.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for choosing us.
assistant