Hello.
user
Hello.
assistant
Can you please change my reservation?
user
Sure, can you please mention your name.
assistant
My name is Brenda Scott.
user
Please wait a moment, let me check with your details.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching our service.
assistant