Hello.
user
Hello. How may I guide you at this moment?
assistant
I want to cancel my recent reservation due to some family problems. Can you please help me with the cancellation on the name of Angela Hernandez?
user
Sure, I am happy to help you in cancelling the ticket.
assistant
Thank you.
user
Can you please give me a minute?
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
Ok, not an issue. Thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant