Hello.
user
Hello.
assistant
I am Steven Allen.
user
How can I help you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform this, no reservation on your name in our database.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user