Hello.
user
Hello.
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy.
user
How can I help you today? Sure, may I know your name?
assistant
So I need help to change an existing reservation.Can you please help me? My name is Benjamin Evans.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Sorry to tell that there is no reservation on your name.
assistant
That's not a problem.
user
Thank you for approaching us.
assistant
Thanks for your kind information.
user