Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation, because I have another important meetings on those dates so can you please cancel my reservation?
user
Sure, we are gleeful to help you.
assistant
Thanks.
user
Can you please provide your name to check your previous reservation?
assistant
Sure, my name is Anna Davis.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant