Hi.
user
Hello, how may I help you today?
assistant
Can you please change my existing reservation?
user
Sure, I am here to help you. May I know your good name please?
assistant
I am Linda Parker.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Parker, there is no active reservation found as per your name to cancel it.
assistant
It's ok, thank you.
user
You are welcome.
assistant