Hello.
user
Hello.
assistant
Myself Kimberly White.
user
How may I aid you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure. Wait for a minute please.
assistant
Sure, take your time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you.
assistant