Hi.
user
Hello,. How may I help you?
assistant
I want to cancel my resent reservation as my planning to meet my old friend got post pone. Can you help me in cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
I made a reservation by this name Eric Phillips.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant