Hi.
user
Hello. How may I aid you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name?
assistant
I am Karen Davis.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant