Hello, I am Amy Johnson.
user
Hello, what can I do for you today with our services?
assistant
I would like to cancel my recent reservation due to my seminar got post pone. Can you help me with this?
user
Ok, I can help you with that.
assistant
Thank you.
user
Please wait a minute, I will check the status of your reservation and get back to you. Sorry, we did not find any active reservation on your name.
assistant
No issues, I'll choose any alternative to reach my destination. Thank you for your information.
user
Thanks for reaching us, have a nice day.
assistant