Hi.
user
Hello, how may I help you today?
assistant
I decided to amend my reservation due to some issues, can you help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Myself Jason Carter.
user
Ok, please wait a moment.
assistant
Sure, take your own time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant