Hello.
user
Hello. How can I assist you today?
assistant
Can you please change my reservation?
user
Sure, I will assist you with that. Can you please mention your name for further process?
assistant
Carolyn Williams here.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant