Hello.
user
Hello, how may I serve you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, will you please let me know on what name the reservation was made formerly?
assistant
Thank you for your response, my name is Michael Adams.
user
Ok, let me check the status of the reservation and revert you.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list but could not find any active reservation by your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us.
assistant