Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Could you please help me with this?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Nicholas Young here.
user
Ok, Nicholas Young. Wait for a while, I will revert you.
assistant
Sure.
user
Sorry, to say this there is no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant