Hello.
user
Hello. By what way can I help you out?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name Linda Wilson.
user
Ok,Please allow me a moment to check for the previous reservation in our database.
assistant
Sure, I will be waiting.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for searching my details.
user
Thanks for communicating with us.
assistant