Hello.
user
Hello, how can I abet you?
assistant
Gregory Roberts this side. I want to change my existing reservation, due to some health issue. can you please help me?
user
Sure, I will help you with that. Can you please wait while I check?
assistant
Ok, take your time.
user
Sorry Gregory, there is no reservation on your name.
assistant
It's ok, thank you for checking.
user
Thank you for reaching us.
assistant