Hello.
user
Hello.
assistant
I am Kimberley Moore.
user
How can I succor you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Ok, I can help you with it. Please wait a while.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for reaching us.
assistant