Hello.
user
Hello, how exactly I can serve you the best today?
assistant
I am Paul Brown. I want to change my reservation, can you please assist me?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant