Hello.
user
Hello, how can I aid you?
assistant
I need you to change my recent booking. Please help me.
user
Sure, may I know your name?
assistant
My name is Raymond Miller.
user
Give me a minute.
assistant
No hurry, no worry. Take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok. Thanks for your time.
user
Thank you for reaching us.
assistant