Hi.
user
Hello. How may I help you?
assistant
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure.
assistant
I am Samuel Young.
user
Tell me your name please?
assistant
Please check for the reservation with the above mentioned name.
user
Nice to meet your Samuel. Sure.
assistant
Thank you.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
That's Ok, thanks for your assistance.
user
Thank you.
assistant