Hello.
user
Hello, How can I aid you?
assistant
My name is Benjamin Edwards. Due to health issues, I need to cancel my recent reservation. Please help in that.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting. There is reservation found on your name, Shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled.
assistant
Thanks for your help.
user
Thank you.
assistant