Hello.
user
Hello. How may I help you?
assistant
I am looking change my recent ticket details because the planned trip got postponed. Can you please help me to change the details?
user
Sure, I can help you in that one. May I know your name for checking purpose?
assistant
Thank you. My name is Gary Martinez.
user
Please give me a moment.
assistant
Ok, take your time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to help you out in modification.
assistant
It's ok, not a problem with that. Anyways, thank you for searching my ticket status.
user
You are most welcome and thank you for reaching us, have a nice day.
assistant
Welcome.
user