Hello.
user
Hello.
assistant
Nicholas Martin here.
user
Nice to meet you Nicholas. What can I do for you today?
assistant
I want to cancel my recent reservation, which I made my booking last week in New York because in the news, I came to know that there is an expectation of Earthquake in New York on the same date when I want to go. Will you please help me in cancelling my ticket?
user
Sure, can you please tell me in which last week of the month you booked your ticket?
assistant
Yes, in the last week of March, I have booked my ticket to New York.
user
Ok, may I know your source location from where you have booked your ticket? Because It is easy for me to search your reservation.
assistant
Sure, from my residency location I have made my flight ticket that is Chicago.
user
Ok, thank you for your details. Please can you give me a moment to  check your reservation?
assistant
It's ok, take your time. I will be waiting for your response.
user
Thank you for waiting. Sorry Nicholas Martin, as your details I didn't find any reservation under your name.
assistant
It's ok, no issue. Anyway, thank you for your help.
user
It's my pleasure. Thank you for approaching our agency. Have a nice day.
assistant
Thank you.
user