Hi.
user
Hello, how may I assist you for today?
assistant
I would like to spend some more days with my kids in Washington DC, can you please help me to change my reservation?
user
Sure, I am help to help you happily.
assistant
Thank you.
user
Could you please tell me your name for further proceedings?
assistant
My name is Matthew Thomas.
user
Sorry Matthew, there is no reservation found on your name in our records.
assistant
Not an issue, thank you for checking.
user
You are welcome.
assistant