Hello.
user
Hello, how can I provide assistance to you?
assistant
Last week I booked a flight ticket but now I want to make some changes to it. So could you help me in changing the flight ticket reservation?
user
Sure, we are pleased to serve you.
assistant
Ok.
user
On whose name, the reservation has been made earlier?
assistant
Jason Hall.
user
Please wait for a while, I will check the reservation list and get back to you.
assistant
Sure.
user
Thanks for waiting, but there is no active reservation found in your name to change.
assistant
Not a problem. Thanks for your help.
user
Thank you for opting us, we will try to serve you for the next time.
assistant