Hello.
user
Hello, how can I render you today?
assistant
Me and my friends planned to go for a trip, but due to heavy rains in my destination place our trip has been cancelled. Can you please cancel my recent reservation?
user
Sure, we are gleeful to help you. May I know your name please?
assistant
Sure, I am Thomas Green.
user
Ok, please give me a moment.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found on your name in our database.
assistant
Ok. Thank you for your service.
user
Thank you for visiting us.
assistant