Hello.
user
Hello, how can I serve you?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you for your kind reply.
user
Can you share me your good name please?
assistant
Myself Kenneth Evans.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to cancel.
assistant
That's ok. thank you for searching my details.
user
Thank you for reaching us.
assistant