Hello.
user
Hello. How may I assist you today?
assistant
My friends cancelled the plan unfortunately, so please help me to cancel my reservation. Can you help me with that?
user
Sure, may I know your name to proceed further?
assistant
My name is Sarah Rodriguez.
user
Sure, please wait for a minute.
assistant
Ok.
user
I am really sorry for to tell you, I cannot find any reservation with your requirements.
assistant
That's ok, not an issue.
user
Thanks for contacting us Sarah.
assistant
Thank you for your service.
user
It's my pleasure.
assistant