Hi, I am Shirley Perez.
user
Hello, how may I render you?
assistant
Owing an emergence, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please wait for a minute.
assistant
Ok.
user
There is no reservation available on your name.
assistant
Ok, no issues.
user
Thanks for reaching us.
assistant
Thanks for the help.
user