Hi. I am Sharon Turner.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation as my orientation day program got postponed. Can you help me in changing?
user
Ok, I can help you in changing your reservation. Please wait a moment, I will check and let you know the status of your reservation.
assistant
Sure.
user
We found your reservation, please share your updated travel dates?
assistant
Ok, I would start on 01/23 and return on 01/25.
user
Ok, I need your source and destination points?
assistant
My origin is CLT and destination is HOU.
user
We found a direct flight on your route with a fare of 100 in JetBlue airlines. Are you ok with this flight?
assistant
Don't proceed then. I need a connection in between.
user
Sorry, no connecting flights are available.
assistant
It's Ok, thanks for your assistance.
user
Thanks for approaching us, have a nice day.
assistant