Hello.
user
Hello.
assistant
I am Kevin Allen.
user
How may I guide you, Allen?
assistant
Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you help me with this?
user
Ok Allen, please wait for a minute. I will check for the status of your reservation.
assistant
Sure, I will wait for your response.
user
Kevin, there is no reservation found with your details.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Thank you for providing information.
user
Thank you for contacting us.
assistant