Hi.
user
Hello, how may I aid you?
assistant
I am Christopher Thomas.
user
Ok.
assistant
I want to cancel my recent reservation due to some bad weather conditions. Can you please help me for this?
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant