Hello, I am Nicole Brown.
user
Hello, how can I help you today?
assistant
Due to sudden demise of my Great Grandfather, I want to cancel my recent reservation. Can you help me with this?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, Thank you for providing information.
user
Thank you for opting us.
assistant