Hello.
user
Hello. How can I aid you today?
assistant
I need to cancel my reservation, as my trip with my friends got canceled. Can you please help me out?
user
Ok, please may I know your name to check?
assistant
Sure, myself Cynthia Mitchell.
user
I am sorry, there is no reservation been found on your name. Thank you for connecting with our agency.
assistant
No problem, It might be canceled by my manager but he did not informed me yet. Thank you for searching.
user