Hi.
user
Hello. How can I help you?
assistant
My holiday vacation got postponed, will you help me in changing the existing reservation?
user
Sure, I am here to help you. I need your name to check the reservation.
assistant
My name is Donna Moore.
user
Hold on a while, I will let you know the status.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
We did not find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant