Hello. I am Donna Thompson.
user
Hello, how may I assist you?
assistant
Will you be my helping hand in changing my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, not an issue. Thank you for your response.
user
Thank you for availing us.
assistant