Hello,.
user
Hello, how may I render you today?
assistant
Owing to an emergency, my soccer tournament got cancelled. So I had a request to you to cancel my existing reservation.
user
Sure, can I know your name?
assistant
My name is Anna Nelson.
user
Please hold on.
assistant
Sure.
user
We could not found a any reservation on your name.
assistant
No problem, thank you.
user
Thank you.
assistant