Hello.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation due to some issues, can you help me in doing that?
user
Let me know your name to check your reservation?
assistant
I am Steven Hill.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant