Hello.
user
Hello, how may I help you today?
assistant
My name is Rebecca Turner, I want to cancel my reservation due to bad weather condition.
user
Sure, we are glad to serve you. Please wait for while, I will to revert to you.
assistant
Sure.
user
Thanks for your time, sorry, unfortunately no reservation found with provided name.
assistant
No problem, thanks for your help.
user
Thanks for approaching us, have a pleasant day.
assistant