hello.
user
Hello, what kind of assistance are you looking for?
assistant
I want to amend my reservation dates. Can you please help me in this?
user
Sure, may I know your name?
assistant
Myself Virginia Davis.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for searching.
user
Thank you for reaching us.
assistant