Hello.
user
Hello, how can I help you today?
assistant
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can you please forward your good name to proceed further?
assistant
My name is Steven Moore.
user
Please be on hold. I will check and revert you. There is no reservation found on your name in our database to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant