Hello.
user
Hello.
assistant
Susan Perez here.
user
How may I assist you?
assistant
Can you please help me with cancelling my reservation?
user
Yes, I can help you. Give me a moment.
assistant
Sure, take our time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! That's very sad to know form your side. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user