Hello.
user
Hello. How can I help you?
assistant
I am Donna Baker.
user
Ok.
assistant
I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?
user
Sure, please wait for a  while.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your help.
user