Hello.
user
Hello. How may I help you today?
assistant
My name is Scott Scott, can you help me to cancel the reservation I had done last week?
user
Sure, I am here to help you with that.
assistant
Thank you for the positive response.
user
Please wait for a minute.
assistant
Ok, please take the time you need to check my reservation status.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That is no a issue, I will check my mails to know more.
user
Thank you for reaching us.
assistant
Thank you for assisting me.
user