Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Emma Moore here.
user
Please, wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant