Hi.
user
Hello, how can I assist you today?
assistant
I have planned to go for AUS but I am not interested in doing my journey. So please change my existing reservation?
user
Sure, May I know your name?
assistant
Myself Benjamin Jones.
user
Ok,wait for some time.
assistant
Ok.
user
There was no reservations found on your name. Thanks for connecting us.
assistant
Ok, fine not an issue. Thank you for informing me.
user