Hi.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to change my existing reservation, will you help me in it?
user
Sure, we are here to aid you. Can I have your name please?
assistant
My name is Catherine Phillips.
user
Ok, wait for a while.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant