Hello.
user
Hello. How can I help you?
assistant
I am Frank Roberts, I want to cancel my reservation which I have done last week. Can you please help me to cancel my reservation?
user
Sure, I will help you to cancel your reservation. Give me a moment.
assistant
Ok, fine.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Not an issue, anyway thank you for the information.
user
Welcome.
assistant