Hi, I am Jerry Turner.
user
Hello, how may I be your helping hand today?
assistant
My cousin changed the holiday plan suddenly so, please change my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thanks for the quick response.
user
Thank you for choosing us.
assistant