Hi.
user
Hello. How can I help you at this moment?
assistant
I need some quick assistance in my flight ticket booking that today is the last day for cancellation that the planned trip got cancelled, can you please help me?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Thank you for accepting my request and my name is Benjamin Jones.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your own time.
user
There is no previous reservation available under your name.
assistant
No issues with that one, thank you for checking my reservation status and providing the information.
user
Thank you for reaching us.
assistant