Hello.
user
Hello.
assistant
I am Kathleen Collins.
user
What can I do for you today?
assistant
I need to cancel my reservation as my plan to go for shopping got canceled. Can you help me?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok fine, thanks for your assistance.
user
Thank you for approaching us.
assistant