Hi. Eric Evans here.
user
Hello, how may I serve you for this moment?
assistant
I would like to cancel my recent reservation due to heavy snow storm in my location. Can you help me?
user
Sure, I will help you with this. Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Evans, there is no reservation found as per your name to cancel your reservation.
assistant
No problem, thank you for assisting me.
user
You are welcome and have a great day.
assistant