Hi.
user
Hello. How can I aid you today?
assistant
I am Charles Edwards. I want to cancel my reservation, help me in that?
user
Sure, I am perky to help you with that.
assistant
Ok.
user
For checking your reservation status, we need to know your name. May I know your name?
assistant
I already mention my name.
user
Ok, please wait for a moment. I will check with it and get back to you.
assistant
Ok.
user
Sorry to say that, we have not found any reservation on your name in our records.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a good day.
assistant