Hello,.
user
Hello, how can I help you today?
assistant
I am David Smith. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, I can help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant