Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to change my existing reservation due to bad health issues. Can you help me in doing that?
user
Sure, I am happy to help you. May I know your name please?
assistant
I am Paul Young.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to change.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant