Hello.
user
Hello, how may I serve you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Sure, my name is Brenda Clark.
user
Please wait a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for availing us.
assistant