Hello. I am Nicholas Parker.
user
Hello, how can I be in your service?
assistant
I need to cancel my reservation, can you help me out please?
user
Ok, I will help in the cancelling. Please wait a moment I need to check the records.
assistant
Sure.
user
Sorry for the inconveniences, there is no reservation found. Thank you for choosing our agency.
assistant
Thank you for your information.
user