Hello.
user
Hello, how may I help you today?
assistant
Due to sudden rainfall at my source I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Lisa Clark.
user
There is no reservation found under your name to cancel.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant