Hello.
user
Hello.
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Can I know your name please?
assistant
My reservation was done under the name Brian Hill.
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Most welcome.
assistant