Hi, Elizabeth Young here.
user
Hello, How exactly can I help you the day?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me with changing my reservation?
user
Sure, we are happy to help you. Please hold on for a minute, I will revert to you.
assistant
Sure.
user
Thanks for your patience. Unfortunately, We did not find any reservation with your name.
assistant
No problem, thanks for your support.
user
Thanks for availing us.
assistant