Hello. I am Joshua Williams.
user
Hello, may I know how can I serve you today?
assistant
I want to cancel my reservation as my health condition is very bad, help me in cancelling my reservation.
user
Sure, I can help you in cancellation. Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Its ok, thank you.
user
Thanks a lot for consulting us, have a nice day.
assistant