Hello.
user
Hello, how can I guide you at present?
assistant
Can you please help me to change my reservation due to postponed of my exam?
user
Sure, I am here to help you to change it.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Sure, my name is Joseph Lewis.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found on your name in our database to change it.
assistant
No issues, thank you.
user
Thank you for availing our service.
assistant