Hi, I am Robert Robinson.
user
Hello. How may I support you today?
assistant
I want to cancel my recent reservation due to the current avalanche at my destination. Can you help me?
user
Sure, please wait a moment I will check and revert you.
assistant
Ok.
user
Thanks for waiting, there is no reservation found against your name.
assistant
Thanks for your information.
user
Thanks for approaching us.
assistant