Hello, Emma Hall here.
user
Hello, how can I aid you?
assistant
I have to attend my grandfather's death anniversary, so could you book a ticket from SFO to AUS?
user
Sure, may I know your travelling dates?
assistant
My journey dates are 02/01 and 02/03.
user
Yes Hall, I found a flight-1012 with UA airlines, can I proceed?
assistant
Please book my ticket.
user
Yes, your ticket is confirmed.
assistant
Thank you for assisting me.
user
Thank you for contacting us, have a safe journey.
assistant