Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, thank you.
user
May I know your name for further process?
assistant
Sure, my name is Ruth Roberts.
user
There is no previous reservation available in your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome.
assistant