Hi.
user
Hello, how may I assist you?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, I am willing to help you for this. May I know your name please?
assistant
I am Jonathan White.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
That's ok. Thank you.
user
Thank you very much for approaching our agency.
assistant