Hi. I am Donna Williams.
user
Hello, how may I aid you today?
assistant
Owing to an emergency I had to request for this change reservation. Can you help me in changing my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry we couldn't find any reservation with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant