Hi.
user
Hello, how can I help you today?
assistant
I need to change my existing reservation as my college function got postponed, Can you please help me with that?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Nancy Baker here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant