Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, can you help me with your name.
assistant
Jacob Garcia here.
user
Please wait a moment.
assistant
Ok.
user
Your reservation is found. Your reservation is cancelled.
assistant
Thank you, You have done a good job.
user
Thank you for reaching us.
assistant