Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you with that. May I know your good name to proceed further?
assistant
Thanks for accepting my request. Myself Jerry Green.
user
Please give me a minute.
assistant
Sure, I will wait.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Thanks for checking.
user
Thank you for availing us.
assistant