Hi, I am Virginia Gonzalez.
user
Hello, how can I support you now?
assistant
Due to an emergency meeting with my family, I want to change my existing reservation.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
assistant
Fine, Thanks for assisting me.
user
Thank you, have a nice day.
assistant