Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to bad weather condition. Can you help me with cancelling?
user
To proceed with cancelling we need your good name?
assistant
Andrew Lopez is my name.
user
Please wait for a while.
assistant
Sure.
user
Thank you for your time, there is no reservation found on the given name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for opting us.
assistant