Hello.
user
Hello. How can I aid you today?
assistant
My name is Pamela White and I would like to cancel my recent reservation because of my bad health condition.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
I found a reservation on your name, shall I proceed to cancel?
assistant
Please do proceed.
user
Your ticket has been cancelled.
assistant
Thank you for the help.
user
Welcome.
assistant