Hello, I am Helen Young.
user
Hello, how can I help you?
assistant
I want to change my reservation as my trip location got changed, can you please help me?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, to say you that there is no reservation with your name.
assistant
Ok, I think it does not reserved properly. Thank you.
user
Thank you for reaching us.
assistant