Hello. Is this flight ticket booking agency?
user
Hello. Yes, it is Google flight ticket booking agency. What kind of help are you expecting from my side?
assistant
 I want to cancel my reservation, as my friends are coming near me on those dates, can you please cancel my ticket?
user
Sure, can I know on which name the reservation is made?
assistant
Yes, my name is Daniel Perez.
user
I am sorry to inform you Daniel, there are no existing reservations with your name.
assistant
Oh, it's ok no problem. Thank you for your information.
user
Thank you, have a great day ahead.
assistant