Hello.
user
Hello. How may I help you today?
assistant
I want to spend my free time with my mother, I want to cancel my recent reservation.
user
May I know your name to cancel your reservation?
assistant
My name is Kevin Thomas.
user
Sorry Kevin, we could not find a reservation by your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant