Hello.
user
Hello, how may I help you today?
assistant
I am facing some health problems and doctor suggested me not travel to any other places, can you please find and cancel my previous flight ticket booking?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
May I know your name please to proceed further?
assistant
My name is Gary Anderson.
user
Please wait for a while.
assistant
Sure, take your own time.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
That's fine, I think it is not booked properly while I was booking. Thank you for your information.
user
Thanks for contacting us.
assistant