Hello.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my active reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name to search your previous reservation?
assistant
Myself David Thompson.
user
Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no problem. Thank you.
user
Welcome, have a nice day.
assistant