Hello,.
user
Hello, how can I assist you?
assistant
I am Joseph Martinez, my business meeting were postponed, so I want to change my existing reservation.
user
Sure. Please wait for a moment, I will check the status and revert you.
assistant
Sure.
user
Unfortunately, we did not found any reservation on your name.
assistant
Not an issue, thank you for your service.
user
Thanks for choosing us.
assistant