Hello.
user
Hello. How may I assist you?
assistant
My Adventure trip got postponed, Can you please change my existing reservation?
user
Sure, I am here to help you. May I know your name please to check your reservation status?
assistant
Sure, I am Nancy Davis.
user
Please hold on a moment.
assistant
Ok.
user
Nancy Davis, no reservation has been found on your name in our database.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant