Hello.
user
Hello, how can I provide assistance to you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that.
assistant
Thanks.
user
May I know your good name?
assistant
Sure, my name is Jacob Wilson.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant