Hello.
user
Hello, how may I abet you?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you help me with this?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, I am Joseph Taylor.
user
Please stand by.
assistant
Ok.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant