Hi.
user
Hello. How can I help you today?
assistant
Betty Smith here. Can you please help me in changing my existing reservation?
user
Sure, I'll help you in changing an existing reservation.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting.
assistant
My plaeasure.
user
Sorry, there is no reservation found by this name.
assistant
Not an issue, thank you.
user
Thank you for availing us.
assistant