Hi.
user
Hello, how may I help you?
assistant
I need to cancel my reservation as I have fallen sick last night. Can you help me with cancellation?
user
Sure, please share your good name?
assistant
I am Carolyn Campbell.
user
Please wait for a while.
assistant
Sure.
user
We found a reservation on your given name, shall I cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thanks for your support.
user
Thank you for choosing us.
assistant