Hello.
user
Hello.
assistant
I am Debra Lopez.
user
How can I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am happy to help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant