Hi.
user
Hello.
assistant
I am Charles Wilson.
user
What help can I do for you Wilson?
assistant
My cricket match got cancelled, can you help me to cancel my reservation?
user
Sure, I will help in cancelling your booking. Give me a moment to check your previous booking.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
I could not found any booking on the name you provide in our data base to cancel it.
assistant
That is fine.
user
You are welcome.
assistant
Thank you for your help.
user