Hello.
user
Hello, how can I assist you for the day?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
My name Jessica Brown.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, thank you for your information.
user