Hello.
user
Hello, how may I assist you?
assistant
I just want to cancel my ticket due to bad weather conditions at my destination place. Will you assist me to cancel on the name of Ruth Thompson?
user
Sure, please wait for some time.
assistant
Sure.
user
Thank you for your valuable time, there is no reservation found under your name.
assistant
No problem, thanks for your support.
user
Thank you for connecting with us.
assistant