Hi.
user
Hello. How may I assist you?
assistant
Can you cancel my flight ticket reservation? As my dates for my business trip got postponed in New York.
user
Yes, can you tell me your name?
assistant
I am Jessica Clark.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not a problem.
user
Thank you for contacting us.
assistant
Thank you.
user