Hi.
user
Hello, how can I best serve you now?
assistant
Can you help me in changing my recent reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Timothy Martinez.
user
Ok, please wait for a while.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Its ok, thank you.
user
Thanks for approaching us, wish you a nice day.
assistant