Hello. I am Edwards Collins.
user
Hello, how may I be your helping hand today?
assistant
I want to cancel my reservation, due to sudden bad weather condition. Can you cancel my ticket?
user
Sure, we are here to help you. Please wait for a while, I will check your reservation status and revert to you.
assistant
Sure.
user
Thank you for your time. We are glad to say we found a reservation with your name. Shall I proceed to cancellation?
assistant
Ok, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your quick response.
user
Thank you for approaching us.
assistant