Hi.
user
Hello. How can I help you today?
assistant
I would like to cancel my recent reservation, can you please help me in cancellation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Karen Collins is here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel it.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us, have a great day.
assistant