Hello.
user
Hello.
assistant
Myself Melissa Green.
user
How may I aid you?
assistant
Due to some business meeting I am going to cancel my reservation. Could you please help me for cancelling my reservation?
user
Sure, I am here to help you.
assistant
Ok, I will wait for your response.
user
Sorry Green, we did not find any reservation on your name in our records.
assistant
Not a problem, thank you very much for your help.
user
Thank you for approaching us.
assistant