Hello.
user
Hello, how may I assist you?
assistant
Myself Robert Smith. Due to some urgent meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation on your name.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you.
assistant
You are welcome.
user