Hi.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation due to some tornado, going on in my location. Can you help me out?
user
Sure, please wait a moment, let me check with your details to cancel.
assistant
Sure, take your time.
user
Can you please mention your name.
assistant
Myself Timothy Clark.
user
Please hold a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching our service.
assistant