Hello.
user
Hello.
assistant
Nicole Hill here.
user
In which way I can aid you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Please hold on a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Nicole Hill.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome.
assistant