Hello.
user
Hello. How can I assist you today?
assistant
I want to make few changes in my reservation, can you help me?
user
Sure, I will help you with that. May I know your good name please?
assistant
My name is Daniel Perez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry Perez, there is no reservation found under your name.
assistant
Oh! that's sad, anyways thanks for checking.
user
Thank you for choosing us.
assistant
You are most welcome.
user