Hi.
user
Hello. How may I be of your assistance?
assistant
I want to cancel my recent reservation as my trip got postponed due to bad weather conditions. Can you please help me?
user
Sure, I'll try to help you in cancellation. Please share your name to check the reservation status.
assistant
I am Jack Harris.
user
Ok, give me sometime.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant