Hello.
user
Hello, how may I help you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name please?
assistant
Thank you for considering my request. My name is Sharon Wilson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us.
assistant