Hello. I am Eric Nelson.
user
Hello, How can I aid you?
assistant
Can you please cancel my existing reservation as my plan to go for adventure got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you.
assistant