Hi.
user
Hello, how can I serve you now?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Sure, I will help you with that. May I know your name?
assistant
Betty Lewis is my name.
user
Please wait for a moment, while I check for the reservation.
assistant
OK.
user
Thanks for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for visiting us, have a nice day ahead.
assistant