Hello.
user
Hello.
assistant
Myself Brenda Roberts, can you help me to cancel my reservation?
user
Roberts, I am here to help you. Let me check your reservation status in our database.
assistant
Ok, no problem I will wait.
user
Roberts sorry for inconvenience, no reservation is found on your name in our database.
assistant
That is not a problem, thank you for assisting me.
user
Thank you Roberts for reaching our agency.
assistant