Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my previous reservation, can you help me with that?
user
Sure, I will help you with the flight reservation cancellation.
assistant
Thank you.
user
Can you tell me your name please?
assistant
Sure, my name is Brian Hernandez.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thanks for contacting us.
assistant