Hello.
user
Hello.
assistant
I am Dorothy Baker.
user
How can I assist you?
assistant
Due to some health issue I want to cancel my trip. Can you please help me?
user
Dorothy Baker, that's sad.What can I do for you?
assistant
As I said before I want to cancel my reservation.
user
Sure, let me check with your existing reservation.
assistant
Ok.
user
Thanks for reaching us. Take care of your health.
assistant