Hi. I am Rebecca Parker.
user
Hello, how can I support you?
assistant
I want to change my existing reservation, due to health issue. Can you help me out?
user
Sure.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure, take your time.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant