Hello, I am Helen Collins.
user
Hello, How exactly I can serve you the best today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
OK.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant