Hello.
user
Hello, how can I help you today?
assistant
I am Jacob Robinson. I need to change my recent reservation due to heavy rain our final match got cancelled. Could you please help me in doing that?
user
Sure, please wait a moment.
assistant
Sure.
user
We found a reservation with your name, can you please provide me your airport codes?
assistant
Sure, my new airport codes are IAD and DTW.
user
May I know your travel dates?
assistant
My travelling dates are 02/28 and return on 03/01.
user
There is a flight with your requirement, airline is UA with price 100 and single connection. Is it ok with you?
assistant
Sorry I need a direct flight to reach my destination. Could you please check for me a direct flight?
user
Sorry there is only a connecting flight.
assistant
It's ok, I may choose an other way, thank you for your information.
user
Thanks for reaching us, have a good day.
assistant