Hello.
user
Hello.
assistant
I am Barbara Baker.
user
How may I aid you at this moment?
assistant
I need to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Sure, please wait for few  minutes, let me check with your recent reservation status.
assistant
Sure, I will wait for your information.
user
There is no recent reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for reaching us.
assistant