Hello.
user
Hello.
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you. Can I know your name?
assistant
Myself Jacob Gonzalez.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name in our database.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
You are welcome. Thank you for choosing us.
assistant