Hello.
user
Hello, how can I best support you now?
assistant
I am Laura Mitchell, I want to change my reservation as my family meeting is postponed. Can you help me with that?
user
Sure, I can help you in that. Please wait for a while.
assistant
Sure.
user
Thanks for your time. Sorry to say that, there is no active reservation found on your name.
assistant
Thank you for the information.
user
Thanks for choosing us, have a nice day.
assistant