Hello. I am Jason Hill.
user
Hello, how could I assist you?
assistant
My family tour trip got postponed, so I want to change an existing reservation. Could you help me in changing a reservation?
user
Please wait for a moment, let me check and back to you.
assistant
Sure.
user
Unfortunately, no reservation found on your given name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant
Thanks for your service.
user