Hello. I am Margaret Davis.
user
Hello, how may I assist you today?
assistant
In eed to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we will help you. Please be on hold.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant