Hello.
user
Hello.
assistant
Edward Thompson here.
user
How can I aid you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
You are welcome Edward Thompson.
assistant