Hi.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you help you?
user
Sure, may i know your name?
assistant
I am Kathleen Phillips.
user
Please wait a minute, I will revert to you with current status.
assistant
Ok.
user
There is no reservation found with your name.
assistant
No issue, thank you.
user
Thanks for reaching us.
assistant