Hi.
user
Hello.
assistant
Nicholas Lee here.
user
Lee, how may I guide you?
assistant
Can you change my flight ticket reservation? As my cricket match is postponed due to bad weather in Washington.
user
Sure, I will help you. Let me check your reservation status in our database.
assistant
Ok, not a problem.
user
Lee, sorry for inconvenience, no reservation is found on your name in our database.
assistant
Ok, I think the flight ticket is not booked yet. Thank you.
user
You are welcome, thank you very much for contacting us.
assistant