Hello.
user
Hello. How can I help you?
assistant
I have booked a ticket last week to attend my exams but those exams have postponed suddenly.
user
Ok.
assistant
Can you please help me to change my reservation?
user
Sure, can you please provide your name to check the reservation details?
assistant
I am Angela Wilson.
user
Sorry, there is no reservation found by your name.
assistant
That's ok. Thank you for your information.
user
Thank you and have a nice day.
assistant