Hi.
user
Hello. How may I render you?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.
user
Sure, I will check the reservation, please share your name.
assistant
Joseph Lewis is my name.
user
Ok. You have not reserved with any flight to go with cancellation. Thank you for choosing us.
assistant
Ok, thanks for the information.
user