Hi.
user
Hello. How can I help you today?
assistant
I am Richard Scott. Can you please cancel my recent reservation?
user
Sure, I am glad to help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Ok.
user
There is no any active reservation with your name in my database.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant