Hello.
user
Hello, how can I assist you?
assistant
Can you please cancel my recently done reservation?
user
Sure, may I know your name?
assistant
My name is Anna Thomas.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your time.
user
Thank you for choosing us.
assistant