Hello.
user
Hello.
assistant
I am Patrick Mitchell.
user
How may I assist you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a minute.
assistant
Sure.
user
Sorry, I could not find any reservation with your name in our database.
assistant
That's ok, thank you for your information.
user
My pleasure.
assistant