Hello.
user
Hello, how may I assist you?
assistant
Jerry Thomas here. I want to cancel my reservation due to my house got outburst.
user
Sure, I am here to help you. Please give me a moment to check your details.
assistant
Ok, I will wait for your positive response.
user
Thank you for waiting. Sorry, no reservation found on your name.
assistant
Oh! it's ok, thank you for the checking my information.
user
Thank you for reaching us, have a nice day.
assistant