Hello.
user
Hello, How can I serve you today?
assistant
I want to change my existing reservation, due to postpone of my examination. Can you help me out?
user
Sure, I am always here to help you. Can you please provide your name?
assistant
Myself Larry Taylor.
user
Please, wait.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thank you for availing us.
assistant