Hello.
user
Hello. How can I assist you now?
assistant
Can you please book a ticket from BOS to OAK?
user
Sure, I am happy to help you with that. Can I have your travel dates please?
assistant
My journey dates are on Feb 10 and Feb 12.
user
Ok, please let me know your preferences regarding airlines.
assistant
I need a direct flight.
user
Do you have any more specifications to  provide me?
assistant
No.
user
Ok, please let me know your good name to proceed further.
assistant
My name is Ashley Collins.
user
Please be on hold for a moment.
assistant
Sure.
user
Sorry Ashley Collins, no direct flight is available to you on your dates.
assistant
Ok, not a problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for providing information.
user
Most welcome.
assistant