Hello.
user
Hello.
assistant
I am Gregory Hernandez.
user
Gregory Hernandez, how may I assist you today?
assistant
Could you please help me to cancel my active reservation as my meeting was cancelled?
user
Yes, I will help you. Please allow me a moment to check for your flight details.
assistant
Ok.
user
I am sorry to inform you that there are no active booking on your name.
assistant
Ok, no problem, thank you.
user
Thank you for reaching us.
assistant