Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me?
user
Sure, please share your good name?
assistant
Sure, my name is Brian Scott.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, thanks for your service.
user
Thank you for choosing us.
assistant