Hi.
user
Hello. How may I aid you?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled.
user
Ok.
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Lisa Lopez.
user
Please, wait a while.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
No reservation found on your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thanks for the information.
user