Hello, Lisa Hernandez here.
user
Hello. How may I support you today?
assistant
I want to cancel my recent reservation, due to climate issues my match has been cancelled.
user
Sure, please give me some time.
assistant
Sure.
user
Happy to inform you that there is a reservation with your name, shall I proceed with the cancellation?
assistant
Sure, you can cancel my recent reservation.
user
your ticket has been cancelled.
assistant
Thanks for your help.
user
Thanks for choosing us, have a nice day.
assistant