Hi.
user
Hello. How may I help you?
assistant
I want to cancel my resent reservation as my trip got postpone due to bad weather conditions, can you please help me in cancellation?
user
Yes, I will help you get it resolved.
assistant
Thank you.
user
May I know your name please?
assistant
I made a reservation by this name Ronald Turner.
user
Sorry there is no flight reservation to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant