Hello, I am Christine Perez.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to postpone of my practical exam. Could you please help me in cancelling?
user
Sure, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for your valuable information.
user
Thank you for reaching us.
assistant