Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to some family problems. Can you please help me with the cancellation?
user
Sure, may I know your good name?
assistant
Sure, Ronald Young here.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant