Hello.
user
Hello.
assistant
My name is Rachel Thomas.
user
In which way I can help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation found in your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day Rachel Thomas.
assistant