Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, can you please help me out?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Kindly mention your name to proceed?
assistant
Sure, My name is Michelle Roberts.
user
Ok, please wait for a while.
assistant
Ok, I will wait for your information.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant