Hello.
user
Hello. How can I assist you?
assistant
Recently I made a reservation to enjoy my trip, due to some reasons it got postponed, so I need to change my reservation. Can you please help me out?
user
May I know your name?
assistant
I am Amy Parker.
user
Sorry, no reservation found on your name to change.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant