Hello.
user
Hello. How can I serve you?
assistant
I am Ashley Gonzalez. I want to change my reservation due to heavy rainfall at my place. Could you modify my travelling dates?
user
Sure, We are here to help you out. Give me a minute.
assistant
Sure.
user
Thanks  for your time. We didn't found any reservation by this name.
assistant
Ok, thank you for information.
user
Thank you for choosing us.
assistant