Hi there.
user
Hello. How can I aid you?
assistant
I am Joshua Collins.
user
Yes, Joshua.
assistant
Please cancel my recent reservation, as I am not totally prepared for the interview which I have to attend.
user
Ok, please give me a moment. Joshua, there is no reservation found under your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant