Hello.
user
Hello. How may I serve you?
assistant
I am Sandra Hall. I need to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, please wait a while.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us. Have a nice day.
assistant