Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to my health issue, can you please help me in cancellation?
user
Sure, may I know your name?
assistant
My name is Jason Philips.
user
Thank you for providing your name. Please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant