Hello.
user
Hello, how can I amend you?
assistant
I want to cancel my reservation, why because my friends already done the reservation with some other airline.
user
Ok.
assistant
Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to check the reservation?
assistant
I am David Wright.
user
Thank you for providing your name. Please, hold on.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
I am here to inform you that, there is no active reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for approaching us.
assistant