Hello.
user
Hello, how can I help you?
assistant
I am Barbara Perez. I would like to cancel my ticket. Could you help out?
user
Sure, please wait for a while.
assistant
Sure, please take your time.
user
Sorry, there is no reservation found by your name.
assistant
Ok,, no problem. Thank you for the help.
user
Thank you and have a nice day.
assistant