Hello.
user
Hello. How may I assist you?
assistant
I am Donna Anderson here. I need to cancel my reservation, as my trip with my friends got cancelled. Can you please help me out?
user
Sure, I am gleeful to help you.
assistant
Thank you for considering my request.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry Donna, there are no reservation found on your name.
assistant
Not a problem, anyway, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant