Hello, I am James Martinez.
user
Hello, how may I serve you today?
assistant
My plan to visit my nephew's house was postponed due to my sickness, Can you please change my existing reservation?
user
Sure, please stand by I will check and revert you.
assistant
Ok.
user
Thank you for waiting, sorry to say we did not find any reservation with your name.
assistant
Ok, no worries.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your information.
user