Hi.
user
Hello. How may I assist you?
assistant
Can you please change my reservation as my sister got the journey dates wrong?
user
Sure, I can help you to change the ticket details. Can you please tell me your name?
assistant
I am Steven Johnson.
user
Ok, please give me a minute.
assistant
Sure, I will wait for your reply.
user
Sorry to inform you, there is no reservation on your name to change the details.
assistant
That's ok, thank you for checking.
user
Most welcome. Thank you for approaching us.
assistant