Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your good name?
assistant
Shirley Hill here.
user
We found a reservation on your name, shall I cancel it?
assistant
Ok.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant