Hello.
user
Hello, how may I help you today?
assistant
Can you help me to cancel the reservation which I had done last week?
user
Sure, we are here to help you. May I know your name please to proceed further?
assistant
Ok, please can check for the name Larry Brown?
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
That is ok, thank you for assisting me.
user
Thanks for reaching us, have a nice day.
assistant