Hello.
user
Hello,. How can I render you today?
assistant
I am Donna Baker. Owing to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Could you help me in the cancellation?
user
Sure, we are here to aid you. Sorry Baker, there is no active reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant