Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Myself Kevin Wright.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Not an issue.
user
Thank you for reaching us, have a great day.
assistant
Thank you.
user