Hi.
user
Hello. How may I be of your help?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
I am Dennis Rodriguez.
user
Give me some time.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, thank you for your information.
user
Thanks for opting us.
assistant