Hello.
user
Hello.
assistant
I am Catherine Hernandez.
user
Catherine, how may I aid you today?
assistant
I am planning to cancel my recent reservation,due to health issue. Can you please cancel my ticket?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
That's fine. Thank you for your help.
user
There is no any active reservation with your name in my database. Thank you for reaching us.
assistant
Thank you.
user