Hi.
user
Hello, How can I best serve you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Cynthia Jones.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Anyways, thank you for your service.
user