Hello, I am Jason Edwards.
user
Hello, how may I help you?
assistant
I want to do some changes in my existing reservation. Can you abet me?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Jason, there are no flights reserved on your name previously.
assistant
No issues. Thank you for checking.
user
Welcome.
assistant