Hello.
user
Hello. How may I assist you?
assistant
Due to some personal issue, I would like to cancel my recent reservation which has been reserved with the name Patrick Smith. Can you help me with this?
user
Ok Patrick, please give me a minute.
assistant
Sure, take your own time.
user
Smith, there is no reservation found with your details.
assistant
That's fine, anyways thank you.
user
Thank you for contacting us.
assistant