Hello.
user
Hello.
assistant
Myself Sandra Turner.
user
How can I assist you at this moment?
assistant
Due to some conference meetings, I am going to cancel my reservation. Could you please help me in cancelling the reservation?
user
Sure, I am glad to help you in cancelling your reservation.
assistant
Sure, I will wait for your response.
user
Please allow me a moment to check for your previous reservation status. Thank you for waiting. Sorry Turner, I didn't found any active reservation under your name in our records to cancel it.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for availing our service.
assistant