Hello.
user
Hello, how could I support you today?
assistant
I am Mark Smith and I just want to change an existing reservation due to bad weather conditions. Can you help me with this?
user
Please wait a moment.
assistant
Ok.
user
We are pleasure to inform, there is reservation found on your given name.
assistant
Thank you.
user
Please provide me your journey dates?
assistant
I need to reach Charlotte on 09/18 and I will return with in two days that is on 09/20.
user
May I know from where you want to start and end your journey?
assistant
I would like to start from Minneapolis, MN-MSP for this time. My landing point would be Charlotte, NC-CLT.
user
Please hold a moment, let me check and revert to you.
assistant
Sure.
user
We found a flight with Delta airline of flight 1004 and fare is 100. Shall I confirm your booking?
assistant
Yes, you can.
user
Your dates has been reserved.
assistant
Thanks for changing my ticket.
user
Thank you for opting us.
assistant