Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation in the name of Jennifer Jones. Can you help me in this?
user
Sure, may I know your name? OK, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for reaching us.
assistant