Hello.
user
Hello, how can I be your helping hand today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
On whose name, you want to cancel the reservation?
assistant
My name is Cynthia Wilson.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, thanks for your help.
user
Thank you for choosing us.
assistant