Hi.
user
Hello. How may I assist you?
assistant
Can you change my reservation to new travel dates?
user
Sure, I am here to help you out. May I know your name please?
assistant
Ok, I am Joseph Garcia.
user
Wait a moment please.
assistant
Ok, take your time.
user
Joseph Garcia, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant