Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, can I know your name please?
assistant
Sure, My name is Karen Miller.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues, thanks for the information.
user
Thank you for approaching us.
assistant