Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
My name is Elizabeth Allen.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for reaching us.
assistant