Hello.
user
Hello, how can I help you?
assistant
The live event has been postponed at New York, for this I want to change my reservation.
user
Ok.
assistant
Will you amend me in this?
user
Sure, please provide your name to check for the previous reservation.
assistant
Myself Stephanie Turner.
user
Please hold on a moment.
assistant
Ok.
user
Sorry, we did not find any reservation on your name.
assistant
Not a problem. Thank you for aiding me.
user
Thank you for approaching us.
assistant