Hello,.
user
Hello. How can I serve you today?
assistant
I am Andrew Young. I want to cancel my reservation due to postpone of my concert.
user
Ok, wait a while.
assistant
Ok.
user
May I know you name.
assistant
Andrew Young.
user
There is no reservation found with your name.
assistant
Ok.
user
Thanks for contacting us.
assistant
Thanks for your response.
user