Hi, Jessica Scott here.
user
Hello, how can I help you?
assistant
My sister's children's are not supposed to travel me, so can you help me for cancelling my reservation?
user
Sure, please allow me a minute.
assistant
Ok, I will wait for your response.
user
Sorry, in our portal I haven't found your previous reservation to cancel further.
assistant
It's ok, no problem.
user
Do you need any other help?
assistant
No, thank you for your quick response.
user
Thank you for connecting with us.
assistant