Hello.
user
Hello, how can I support you now?
assistant
Can you please assist me in changing my reservation as the sports festival which I want to attend got postponed?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Betty Baker.
user
Just a moment, I will check and let you know the reservation status.
assistant
Sure.
user
Thank you for waiting. I could not find any reservation on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for approaching us.
assistant