Hello.
user
Hello. How can I aid you today?
assistant
I am Kathleen Miller, want to cancel my reservation. Can you please help me?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on name in our records.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant