Hello.
user
Hello.
assistant
My name is Kevin Collins.
user
Kevin, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is available by your name.
assistant
It's ok, thank you for the information.
user
Thank you for contacting us.
assistant