Hi.
user
Hello.
assistant
I am Carolyn Johnson.
user
How may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you out.
assistant
Ok.
user
Carolyn Johnson, we haven't found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant