Hi.
user
Hello, how may I assist you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please modify my reservation?
user
Sure, may I know your name to modify your reservation?
assistant
I am Mark Taylor.
user
Please wait a minute, I will check and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant