Hello, I am Betty Taylor.
user
Hello, how can I aid you today?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while Betty Taylor.
assistant
Sure.
user
No reservation found on your name in our reservation list.
assistant
Ok, That's not a problem.
user
Thank you for approaching us, have a nice day.
assistant
Thanks for your information.
user