Hello.
user
Hello. How can I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, please share me your name.
assistant
My name is Charles Williams.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for the response.
user
Welcome, have a nice day.
assistant