Hi.
user
Hello. How can I aid you at this moment?
assistant
I want to change my existing reservation, due to my friend marriage was postpone. Can you help me with that?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
Timothy Wright here.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
That's ok, no issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant