Hello.
user
Hello.
assistant
I am Nicholas Green.
user
May I know your concern?
assistant
Can you please assist me in cancelling my reservation as the meeting which I have scheduled to attend got postponed?
user
Yes, I will assist you with that.
assistant
Thank you.
user
Thank you for waiting, sorry as per the database there is no reservation been found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for choosing our agency.
assistant