Hello.
user
Hello. How may I guide you?
assistant
My name is Charles Jones, I want to change my reservation due to my bad health. Can you help me with that?
user
Sure Charles Jones, I am here to help you for this. Let me check your reservation status in our records.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Ok, thank you for the information.
user
Thank you very much for approaching our agency.
assistant