Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation as my leaves has been cancelled due to busy schedule. Can you help me in cancelling my reservation with the name James Phillips.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute, I will check the reservation list and get back to you.
assistant
Sure.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
No issues, I think it has been cancelled by my friend. Thank you for your effort.
user
Thank you for opting us, have a nice day.
assistant