Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing due to postpone of my seminar. Could you please help me?
user
Sure, may I know your name?
assistant
I am Laura Parker.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant