Hi.
user
Hello, how may I aid you today?
assistant
Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to proceed?
assistant
Ok, my name is Andrew Martin.
user
Ok, please wait.
assistant
Ok.
user
We found a reservation on your name, kindly mention your new airport locations?
assistant
My airport locations are BOS and MSP.
user
May I know when you are willing to travel?
assistant
I need to travel on dates June 16 and June 18.
user
Are you looking for any preferred class?
assistant
No, I am comfortable with any class.
user
Do you have any other specifications to be met?
assistant
     I want to depart at evening.
user
Ok, please wait.
assistant
Ok.
user
Thank you for your valuable time, unfortunately no flights available on that route.
assistant
That's ok, thank you for the response.
user
Thank you for availing us.
assistant