Hello.
user
Hello, how may I help you?
assistant
Can you please aid me to change the ticket details? Because my planned trip got postponed due to some financial issues in the family.
user
Sure, can I know your name?
assistant
Thank you. My name is Sarah Smith.
user
Wait a minute, let me check and revert to you.
assistant
Sure, I will wait. Please check the status and inform me.
user
Sorry, we could not find any reservation on your name.
assistant
Oh! It is sad to hear. Anyways thank you for your help.
user
Thank you for reaching us.
assistant
Most welcome.
user