Hello.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my recent reservation due to some health issues, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to proceed further.
assistant
Sure, myself Jason Smith.
user
Sorry, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant