Hello.
user
Hello, how can I assist you today?
assistant
Can you help me to amend my reservation which I had done on the name Lisa Moore?
user
Sure, I am glad to help you.
assistant
Ok, thank you.
user
Please wait for a few minutes.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Ok, that is not a problem. I will check my mails to know more.
user
Thank you for choosing us.
assistant