Hi. I am Carol Robinson.
user
Hello Carol, how may I help you?
assistant
Can you please help me in changing my reservation as my plan to go for a holiday trip got postponed?
user
Sure, I can do that for you.
assistant
Thank you.
user
Please give me a moment. I will check and revert you.
assistant
Sure.
user
We could not find any reservation by the name you mentioned above.
assistant
It's ok, no problem. Thank you for your response.
user
Thank you for reaching us.
assistant