Hello.
user
Hello. How can I aid you?
assistant
I want to change an existing reservation as my tournament got postpone due to bad weather conditions. Can you please check the reservation by this name Edward Miller?
user
Sure, I can help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
 Sorry, we couldn't find a reservation on your name to change.
assistant
Ok, not an issue. Thank you for information.
user
Thank you for choosing us.
assistant