Hi.
user
Hello, how best I can help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
 Sure, may I know your good name?
assistant
I am Amanda Gonzalez.
user
Ok, please wait for a minute.
assistant
Sure.
user
 I have found reservation with your name and as per your interest I have cancelled it.
assistant
Thank you.
user
Thank you for availing us.
assistant