Hi. I am Ronald Lewis.
user
Hello, how may I help you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am here to help you. Please wait for a while, let me check your reservation status.
assistant
Ok, I will be waiting.
user
I found your reservation, shall I cancel it?
assistant
Please cancel it.
user
Your reservation is cancelled successfully.
assistant
Thank you.
user
Thank you so much for choosing us.
assistant