Hello.
user
Hello.
assistant
Matthew King here.
user
How may I aid you?
assistant
Due to bad weather condition in my city, I would like to cancel my reservation. Will you help me?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
King, no reservation has been found on your name in our database.
assistant
It's fine. Anyway, thank you for your help.
user
Thank you for choosing our service.
assistant
You are welcome.
user