Hi.
user
Hello, How may I aid you today?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date.
user
Ok.
assistant
Can you please modify my reservation?
user
Sure. Please share your name so that I can check with the reservation list.
assistant
Reservation has been made on the name of Rebecca Scott.
user
Ok, Please wait, I will let you know.
assistant
Ok.
user
Thanks for waiting but, there is no reservation existed earlier to proceed.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us, Have a nice day.
assistant