Hello.
user
Hello, may I know how best I can help you today?
assistant
Please cancel my previously booked ticket, due to my meeting has been cancelled. Can you aid me to cancel my reservation on the name of Jonathan Hill.
user
Sure, we are here to assist you. Please give me a minute, I will check the reservation on your name to cancel it.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name.
assistant
That's Ok, thanks for your information.
user
Thank you for approaching us.
assistant