Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation. Could you help me?
user
Sure, we are here to help you. May I know your name to check your details in our database?
assistant
Mary Johnson here.
user
Ok, please wait a moment. Unfortunately, there is no reservation found on your name.
assistant
That's ok, Thank you.
user
Thank you for reaching us.
assistant