Hello.
user
Hello, how can I help you?
assistant
Due to bad weather at my source, I want to cancel my reservation.
user
Ok, can you please let me know your good name?
assistant
Sure, I am Kenneth Nelson.
user
Nelson, please wait for few seconds.
assistant
Sure.
user
There is no reservation found under your name to do cancellation.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing us.
assistant