Hello.
user
Hello, how may I help you today?
assistant
I am Larry Roberts. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure Roberts, I am here to help you with this.
assistant
Thank you.
user
Sorry Roberts, there is no reservation found as per your name to cancel it.
assistant
That's ok, thank you for your information.
user
You are welcome.
assistant