Hi.
user
Hello, how can I assist you?
assistant
My holiday trip got cancelled, can you please cancel my reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Linda Scott.
user
Ok, please wait for a moment while I'll check your reservation status.
assistant
Ok.
user
Linda Scott, there is no active reservation found under your name to do cancellation.
assistant
No issues, thank you for your information.
user
Thank you for choosing us.
assistant