Hi.
user
Hello. How may I help you?
assistant
I would like to cancel my flight reservation as I am unwell, could you please help me?
user
Sure.
assistant
Thank you so much.
user
May I know your name please?
assistant
My name is Virginia Mitchell.
user
Please wait.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you.
assistant