Hello.
user
Hello, how may I aid you today?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation found on your name or not.
assistant
Myself Brenda Hill.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Brenda Hill, there is no flight reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant