Hello.
user
Hello, how may I help you today?
assistant
I am Brian Moore from Boston. As my schedule got postponed I want to cancel my reservation.
user
Sure, please wait for a mean while. I am here to help you.
assistant
Thank you for your positive response.
user
Sorry Moore, there is no reservation found as per your name to cancel your reservation.
assistant
It's ok, anyway thank you for the information.
user
You are welcome.
assistant