Hello.
user
Hello, how can I serve you today?
assistant
Kimberly Nelson here. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant