Hello.
user
Hello, how may I aid you?
assistant
Due to heavy rains, my Football match is postponed so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, I can help you with cancelling. May I know you name please?
assistant
My name is Anna Walker.
user
Please wait, let me check the status.
assistant
Ok.
user
Thanks for your patience. There was no reservation found on your name.
assistant
That's not a problem. Thank you.
user
Thank you for contacting us. Have a great day.
assistant