Hi.
user
Hello.
assistant
Brian Martin here.
user
Brain, how may I aid you today?
assistant
In my office, I have some urgent meeting. So, I am unable to catch my flight. Can you cancel my ticket?
user
Sure, I will help you in that, please hold on for a moment to check your reservation status.
assistant
sure, take your time.
user
Martin, there is no any active reservation with your name in my database.
assistant
It's ok. Anyway, thank you for checking.
user
It's my pleasure, have a nice day.
assistant