Hello, Ronald Allen here.
user
Hello, how may I aid you?
assistant
I planned a trip with my friend but due to some issue in my office I have to change it, can you please help?
user
Sure, I will help you.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you.
assistant