Hello.
user
Hello. How can I help you today?
assistant
My name is Jason King. Due to sudden health problem, I would like to cancel my reservation.
user
Ok. Please allow me a moment to check the details for you.
assistant
Ok.
user
Your patience is greatly appreciated. Jason, I have checked and see that there is no reservation found under your name.
assistant
It's ok. Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant