Hi.
user
Hello, how can I aid you?
assistant
Due to heavy rains at my destination airport, I want to cancel my reservation. Can you help me with that?
user
Yes, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Kenneth Young here.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
assistant
It's very nice to hear from your side. Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant