Hello.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
I am Cynthia Young.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us, have a nice day.
assistant