Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, may I know your name please?
assistant
My name is Kenneth Green.
user
We have found reservation on your name, shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you.
assistant