Hi.
user
Hello. How can I assist you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Ok, sure. Can you please let me your on which name you have reserved your flight ticket?
assistant
Myself Benjamin Moore.
user
Sorry, I did not find any reservation on Benjamin Moore name in my database.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant