Hello.
user
Hello.
assistant
I am Shirley Anderson.
user
How can I help you at this moment?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with this. Please allow me a moment to check your reservation status.
assistant
Sure, take your time.
user
Shirley Anderson, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for utilising our service.
assistant
You are welcome.
user