Hello.
user
Hello. How can I aid you?
assistant
I am Robert Thomas. My business meeting were postponed, so I want to cancel my reservation.
user
OK, please wait I will revert you.
assistant
Sure.
user
We found reservation on your name. Shall I cancel your reservation?
assistant
Sure.
user
Your reservation is cancelled.
assistant
Thank you, for your service.
user
 Thank you for availing us. Have a great day.
assistant