Hello.
user
Hello, how can I aid you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, may I know your name?
assistant
Sure, myself Catherine Nelson.
user
Give me a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant