Hello. Paul Clark here.
user
Hello, how may I serve you today?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name, shall I cancel it?
assistant
Yes, you can proceed.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant