Hello,.
user
Hello, how may I help you?
assistant
I am Daniel lee. I would like to change my existing reservation, due to emergency work my golf event has been postponed. Could yo please help me in changing?
user
Sure, I am here to help you. Please stand by.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user