Hello.
user
Hello, how may I assist you now?
assistant
Can you please change my reservation, due to change of my trip plan to another location?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Rachel Harris.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant