Hello. I am Scott Young.
user
Hello, how could I help you?
assistant
I want to cancel my reservation due to postpone of my brother's reception at Houston.
user
Sure, please wait for sometime, I will check and get back to you.
assistant
Sure.
user
Sorry to inform, there is no reservation found with your given name.
assistant
Thanks for informing me.
user
Thank you for availing us.
assistant