Hello.
user
Hello. How may I assist you at this moment?
assistant
Steven Williams here.
user
Welcome to flight booking agency Williams.
assistant
Due to emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am oblige to help you with that.
assistant
Thanks for that.
user
Please wait a moment to check your previous reservation.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no reservation on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us, have a great day.
assistant