Hi.
user
Hello, how may I address you?
assistant
I am Ashley Taylor. I want to change an existing reservation due to flower festival dates have been postponed.
user
Ok, please wait for a moment to change your reservation.
assistant
Sure, take your time.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your quick information.
user