Hi.
user
Hello, how may I help you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, may I know your good name?
assistant
Check under the name Jonathan Green.
user
Please wait a minute.
assistant
Sure.
user
We found a reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant