Hello.
user
Hello, how can I aid you for today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
I am here to help you about that. Can you please provide your name for checking the reservation status under your name?
assistant
Betty Brown.
user
Please be on hold to check in our booking list.
assistant
Ok, take your time.
user
I have found your reservation under your name in our booking list. Are you sure would you like to cancel it for you?
assistant
Yes, please cancel it.
user
As per your requirement, I have cancelled it.
assistant
Thank you for your help.
user
You are welcome, thank you for reaching us.
assistant