Hello.
user
Hello.
assistant
Andrew Davis here.
user
How can I guide you at this moment?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you in changing your reservation. Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Andrew Davis, I have searched the database with your name and I couldn't find any active reservation with your details.
assistant
Oh! That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you for utilising our service.
assistant