Hello.
user
Hello. How can I help you?
assistant
I am Samantha Adams. I had planned to go on a vacation, but it was cancelled.Can you cancel my  recent reservation?
user
Sure, Wait a while please.
assistant
Ok.
user
Sorry to say, there is no reservation found under your name. Anything else I may assist you?
assistant
That's fine. Thank you for taking time to speak with me.
user
Thank you and have a great day.
assistant
Welcome.
user