Hi,. I am Brenda Jones.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
That's ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant