Hello.
user
Hello.
assistant
Amy Phillips here.
user
How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Ok, please wait.
assistant
Sure.
user
Sorry Philips, no reservation found on your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant