Hi.
user
Hello, how can I assist you?
assistant
Please help me in cancelling my recent reservation.
user
Sure, I can help you with that. May I know your good name please?
assistant
Frank Walker here.
user
Ok, please wait for a while.
assistant
Sure.
user
Frank Walker, there is no active reservation found under your name to do cancellation.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant