Hello. I am Carolyn Hall.
user
Hello, how can I provide service to you?
assistant
I want to cancel my recent reservation due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, please wait for couple of minutes.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok fine, thanks for checking.
user
Thank you for availing us.
assistant