Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Just a moment please.
assistant
Ok.
user
On which name can I find the reservation?
assistant
Search for the details on the name of Rebecca Phillips.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you.
user