Hello.
user
Hello, how may I aid you?
assistant
Myself Cynthia Edwards, I need to cancel my reservation as my exams got cancelled. Can you please help me with that?
user
Sure, please wait for a moment I will check your reservation status and proceed further.
assistant
Thank you for considering my request.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Not an issue, anyways thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant