Hello, Gregory White here.
user
Hello, how may I assist you?
assistant
Due to some financial issues, I would like to change my existing reservation to some other dates. Can you help me?
user
Sure, I will help you. May I know your name please? Please give me a minute.
assistant
Sure, take your time.
user
White, no reservation has been found on your name in our records.
assistant
Its ok, thank you for the information.
user
Thank you for approaching us.
assistant