Hello.
user
Hello.
assistant
I couldn't reach the airport, due to heavy floods in my area, can you please help me in cancelling my recent reservation?
user
Sure, I will help you. Please provide your name to proceed further.
assistant
My name is Shirley Martin.
user
There is no reservation found with your details.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for providing valuable information.
user