Hi.
user
Hello, how can I assist you today?
assistant
I wold like to make change my existing reservation, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Alexander Wright here.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for choosing us.
assistant