Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name please?
assistant
Sure, myself Sharon Green.
user
Wait a while, Kindly.
assistant
Sure.
user
Thank you for waiting, we found a reservation in your name and it has been cancelled as per your request.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant