Hello.
user
Hello.
assistant
I am Mary Walker.
user
How can I aid you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, we are euphoric to help you.
assistant
Thank you. I will wait for your response.
user
Please wait a while.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Oh! It may not be booked properly due to some technical issues while booking. Anyway, thank you for your time.
user
Thank you for opting us.
assistant