Hello.
user
Hello. What service you are looking for?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am here to help you with that. Can I know your name to check the ticket status?
assistant
Thank you. Myself Jessica Harris.
user
Ok, please give me a minute.
assistant
Sure, take your time.
user
Sorry to tell you, there is no reservation found in our database to cancel the ticket.
assistant
That's ok, I will check my mail once again. Anyway, thank you for your time.
user
You are most welcome. Thank you for opting us.
assistant
Most welcome.
user