Hi.
user
Hello, how may I assist you today?
assistant
Could you please cancel my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your good name to proceed further?
assistant
My name is Joshua Lopez.
user
Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your good name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant