Hi. I am Mary Evans.
user
Hello Mary, how may I help you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall at my place I was fallen sick. Could you please help me?
user
Sure Mary, I am here to help you.
assistant
Thank you.
user
Sorry Mary, there is no reservation found as per your name to cancel it.
assistant
Ok, no worries at all. Thank you.
user
You are welcome.
assistant