Hello.
user
Hello.
assistant
Scott Smith here.
user
Scott Smith, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you. Please allow me a minute.
assistant
Sure, take your own time.
user
Scott Smith, I am really sorry to inform you that there is no active booking done on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us. Have a great time.
assistant