Hi.
user
Hello, how may I serve you today?
assistant
I am Gary Taylor, Can you please  help me in cancelling my recent reservation as my cricket match has been cancelled?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
No problem, I think it has been cancelled by my friend.
user
Ok.
assistant
Thank you.
user
Thank you for reaching us.
assistant