Hello.
user
Hello, how can I assist you for the day?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
My name is Kimberly Nelson.
user
Can you help me with your airport code?
assistant
My travelling airport codes are from IAD to PHX.
user
When you are willing to travel?
assistant
My travelling dates are July 28 and July 30.
user
Do you have any class preference?
assistant
Ensure it is in the economy class.
user
We found 1011 Southwest airlines with 2 connection with price 100. Shall I proceed with the booking?
assistant
No, I need a flight with 1 connection for a normal-cost airlines.
user
Sorry, we found no flights with your specification.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant