Hello, I am Melissa Wilson.
user
Hello, how may I abet you today?
assistant
As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me?
user
Sure, we are gleeful to help you for cancellation. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us, Have a blissful day!.
assistant