Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is Betty Evans.
user
Please wait a minute, I will check your reservation status and get back to you.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant