Hello. I am Ashley Young.
user
Hello, what kind of service are you looking for?
assistant
I want to cancel my reservation due to heavy rainfall at my place, can you help me?
user
Sure, I am here to help you. Please wait.
assistant
Sure.
user
Thank you for waiting, sorry to inform we didn't find any reservation on your name.
assistant
Ok, thanks for informing me.
user
Thank you for reaching us, have a nice day.
assistant