Hello.
user
Hello. Welcome to flight booking agency, may I know your concern of approaching us?
assistant
My name is Christine Lopez. Actually, I got admitted in a hospital due to some health issues.So I prefer not to travel, could you help me in cancelling my reservation?
user
Sure, I am gleeful to help you.
assistant
That's so great to hear.
user
Could you wait for a minute so that I will help search your previous reservation?
assistant
Sure, take your finest time.
user
Sorry for the trouble, there is no reservation found on your name.
assistant
That's so sad to hear.
user
Thank you for approaching us.
assistant
Thank you for your time.
user