Hello.
user
Hello. How can I assist you?
assistant
Actually my examination is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, can I know your name?
assistant
Sure, my name is Stephanie Mitchell.
user
Sorry, there is no reservation available on the name Stephaine Mitchell.
assistant
Ok, no problem, I will search any other way. Thank you for your information.
user
You are welcome.
assistant