Hello, I am Melissa Hernandez.
user
Hello Melissa, how may I assist you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Melissa, there are no flights reserved on your given name.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant