Hello, I am Daniel Lopez.
user
Hello, how may I assist you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait a moment I'll check the details and revert you.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, no problem.
user
Thanks for choosing us. Have a nice day!.
assistant
Thanks for your response.
user