Hello.
user
Hello, how can I best aid you now?
assistant
I am Andrew Robinson. Due to my health problem I want to change my reservation, can you please help me that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry to inform that there is no active reservation found on your name.
assistant
Ok, no problem. Thank you so much.
user
Thanks for reaching us, wish you a good day.
assistant