Hi. I am Kevin Lee.
user
Hello, how may I serve you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with this?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation with your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant