Hello.
user
Hello. How may I assist you?
assistant
I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am here to help you with your concern. Can you please provide your name to check the status of your reservation?
assistant
Thank you very much for quick access, myself Patricia Turner.
user
Please wait a moment.
assistant
Sure, I will wait for your kind response.
user
Patricia Turner, no reservation has been found on your name in our records.
assistant
Not a big issue, anyhow thank you very much for your service.
user
Thank you for approaching us.
assistant