Hello, I am Donald Campbell.
user
Hello, how may I assist you?
assistant
Due to my holiday trip has been cancelled, I am not able to attend to my destination. Can you please help me for cancellation?
user
Sure, please stand by I will check and revert you.
assistant
Sure.
user
Thank you, sorry no reservation found with your name.
assistant
Ok, no issue. Thanks for your service.
user
Have a nice day.
assistant