Hello.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, please share your good name?
assistant
My name is Janet King.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled.
assistant
That's great, thank you for your help.
user
Thank you.
assistant