Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your reservation status.
assistant
Sure.
user
Please provide me the name to check the reservation.
assistant
Yes, I am Amy Nelson.
user
There is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, that's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant