Hello, I am Karen Davis.
user
Hello, how may I serve you at this moment?
assistant
As my manager did not approve my leave, so I would like to cancel my recent reservation.
user
Sure. Please hold on for a moment.
assistant
Ok, take your time.
user
Sorry Karen, there is no ticket existing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant
Welcome.
user