Hello.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation due to some health issues. Would you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Carol Harris.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure, I will wait for your response.
user
Thank you for your valuable time.
assistant
Ok.
user
We are sorry to inform you that, no reservation was found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant