Hello. My name is Kimberly Robinson.
user
Hello, what kind of help you are looking for?
assistant
I want to change my existing reservation due to my health issues, please help me in that.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry we couldn't find any reservation against your name.
assistant
Not an issue, thanks for your information.
user
Thank you for reaching us.
assistant