Hello.
user
Hello, how may I oblige you today?
assistant
I made a earlier reservation to attend a conference, due to some problems it got postponed. Can you please change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Kindly mention your name to check the previous reservation status.
assistant
Sure, please check with the name of Lisa Martin.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us, have a good day.
assistant