Hello. I am Rebecca Allen.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. We found reservation on your name. Shall I cancel it?
assistant
Yes, you can.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant