Hi.
user
Hello, how can I aid you today?
assistant
Nancy Walker here. I want to change my existing reservation due to postpone of my exams. Can you help me in that?
user
Sure, we can help with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant