Hello.
user
Hello, how may I serve you?
assistant
I am William Anderson. Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, let me check the status and revert you.
assistant
Ok, I will wait.
user
We could not find any reservation by the name you provided.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user