Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my reservation as I am not feeling well to travel, so please help me to cancel.
user
Sure, I am here to help you.
assistant
Ok.
user
Can you please share your good name?
assistant
Sure, my name is Elizabeth Williams.
user
Please give me a minute.
assistant
Sure, take your own time.
user
Thanks for providing your name, we found your reservation. Shall I proceed to cancel?
assistant
Sure.
user
Your ticket has been cancelled.
assistant
Thank you for helping me to cancel.
user
Thank you for reaching us, have a nice day.
assistant