Hello.
user
Hello, May I know, how can I best assist you now?
assistant
I am Samantha Martinez.
user
Ok.
assistant
I want to cancel my recent reservation due to  cancel of my event. Could you please help me?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's fine, thank you for the information.
user
Thank you for reaching us.
assistant