Hi.
user
Hello, in what way can I be at your service today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, we will help you. May I know your name to check your details?
assistant
My name is Katherine Scott.
user
Katherine Scott, we found a reservation on your name and we cancel it successfully.
assistant
Yes, you can proceed with cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thanks for the help.
user
Thank you for reaching us.
assistant