Hello.
user
Hello.
assistant
Myself Dorothy Thomas.
user
What service that you are looking from our agency?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you please cancel my flight ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for contacting us, have a great day.
assistant