Hi.
user
Hello.
assistant
I am Catherine Hill.
user
How may I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
OK, thank you.
user
Please wait for a while.
assistant
Ok, sure.
user
Sorry to inform you that there are no active reservation found on your given name.
assistant
Ok, fine thank you for checking.
user
Thanks for reaching us, have a nice day.
assistant