Hello, I am Emma Miller.
user
Hello, how can I help you?
assistant
Due to some health issues I want to change my existing reservation, can you help me with that?
user
Sure, Please wait a moment I will check and let you know. Thank you for waiting. Sorry, We did not found any reservation on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant
Thank you.
user