Hello.
user
Hello, how may I serve you?
assistant
Will you please help me to change my reservation?
user
Sure, will you please let me know your name?
assistant
My name is Kathleen Roberts.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant