Hello.
user
Hello. How can I help you now?
assistant
I was planning to change my holiday location, can you help with changing my reservation?
user
Sure, may I know your name please?
assistant
Ok, my name for previous booking was Amy Scott.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks a lot for checking with my reservation.
user
Thank you for approaching us, have a nice day.
assistant
Most welcome.
user