Hello.
user
Hello, how may I support you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, please share me your good name.
assistant
Sure, my name is Kathleen Smith.
user
Please wait for a while.
assistant
Sure, I'll wait for your response.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant