Hello.
user
Hello. How may I be your helping hand today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your good name please?
assistant
Thank you for your response, my name is Kimberly Wright.
user
There is no recent found on your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user