Hello.
user
Hello. How can I aid you today?
assistant
I am William Jones, I want to cancel my reservation due to postpone of my interview . Can you help me?
user
Sure, I am help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry William, there are no flights reserved on your given name.
assistant
Ok, thanks for informing me.
user
Welcome, thank you for choosing us. Have a great day.
assistant