Hello.
user
Hello, what can I assist you for today?
assistant
My name is Nicole Evans. Due to some personal issues, I would like to cancel my reservation. Can you please help me?
user
I will help you about your flight ticket cancellation. Sorry to say this Evans, there are no existing reservations under your name to cancel.
assistant
Its ok, no issues. Thank you for the information.
user
Not a problem, thank you for utilising our service.
assistant