Hi.
user
Hello, how can I help you today?
assistant
I am Stephen Scott. I want to change my existing reservation due to my convocation dates have been changed. Can you help me in this?
user
Sure, we are blissful to help you to change your reservation.
assistant
Thank you.
user
Please wait, I will check the status of your earlier reservation.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on the name of Stephen Scott.
assistant
Not an issue. Thank you for quick response.
user
Thank you for reaching us.
assistant