Hello.
user
Hello.
assistant
I am Sharon Green.
user
How may I assist you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sharon Green, can you please allow me to check with your previous booking?
assistant
Sure.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to inform you that there is no active reservation found by your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant