Hello.
user
Hello.
assistant
Pamela Harris here.
user
Welcome to Global Agency. What can I do for you today, Pamela?
assistant
I will be cancelling my previous reservation due to terrorist attack in New York, can you help me?
user
Sure, I will help you with that. Please be on hold, let me check with your details.
assistant
Sure.
user
Sorry Pamela, I did not found any reservation showing active in our database.
assistant
No issues with it, that's ok. Thanks for checking.
user
You are most welcome. Thank you for contacting us.
assistant
You are welcome.
user
Have a nice day.
assistant