Hello.
user
Hello, how can I be your helping hand?
assistant
My name is Edward Mitchell. I want to change my existing reservation due to health issues.
user
Ok. I will help you with that. Please wait for a moment, I will check your reservation.
assistant
Sure.
user
Thanks for being patience, there is no reservation found on your name.
assistant
No problem, Thank you for your help.
user
Thank you for approaching us.
assistant