Hello.
user
Hello, how may I render you today?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, we are perky to help you. May I know on which name the ticket has been reserved?
assistant
I am Dorothy Smith.
user
Please wait for a while.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name.
assistant
No issue, Thanks for the information.
user
Thank you for opting us.
assistant