Hi.
user
Hello, how may I aid you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that.
assistant
Thanks for that.
user
May I know your good name?
assistant
Yes, my name is Donna Anderson.
user
Ok, please wait for a moment.
assistant
Sure, I'll be online.
user
Sorry, there is no active reservation found on your name.
assistant
That's ok, may be I did a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant