Hi.
user
Hello. How can I assist you today?
assistant
Carolyn Baker on this end. I want to cancel my reservation due to floods in Las Vegas, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your time.
user
Carolyn, there is no reservation found under your name.
assistant
Oh! No, that's very sad to hear from you. Anyways, thank you for checking.
user
Thank you for contacting us.
assistant
You are most welcome.
user