Hello.
user
Hello, how may I help you today?
assistant
I want to change my reservation, could you please assist me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Brian Martinez.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant