Hi.
user
Hello, how may I serve you for the day?
assistant
I need to cancel my reservation as I am suffering from ill health. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know on which name the ticket was reserved?
assistant
Sure, my name is Debra Lee on which I have done my reservation.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, we could not find any reservation against your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for opting us. Have a good day.
assistant