Hello.
user
Hello, In what way can I assist you now?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on which name you have reserved your ticket?
assistant
Jack Parker is my name.
user
Please wait for a couple of minutes, I will check the existing reservation to cancel it.
assistant
Sure, I will wait.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's not a problem. Thanks for providing information.
user
Thank you for reaching us.
assistant