Hello.
user
Hello, how may I assist you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, may I know your name for the changing process?
assistant
Jerry Campbell here.
user
Thank you, please wait for a moment.
assistant
Sure.
user
Sorry as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
No problem, thank you for the information.
user
Welcome, thank you for reaching us.
assistant