Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
user
Sure, we are glad to serve you. Can I have your name to proceed further?
assistant
Sure, I made a reservation on the name of Kimberly Davis.
user
Ok, please hold a moment, let me check your reservation with us.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name in our database.
assistant
No problem, thanks for your prompt response.
user
Thank you for connecting with us. Have a pleasant day.
assistant