Hello.
user
Hello, how can I help you?
assistant
Due to sudden change in my plan, I would like to cancel my reservation. Can you help me?
user
Sure, I will help you. To proceed further, may I know your good name please?
assistant
My name is Timothy Baker.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for being so patience, but there is no reservation found on your name.
assistant
That's fine, thank you for the information.
user
Thanks for opting us, have a good day.
assistant
Welcome.
user