Hello.
user
Hello. How can I aid you today?
assistant
I want to change my existing reservation. Can you please help me with this?
user
Sure, I am mirthful to help you with that changing reservation. May I know your name please?
assistant
I am Samantha Martinez.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for contacting us. Have a great day.
assistant