Hello.
user
Hello, how may I be there at your service?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues it got post pone. Can you help me to changing an existing reservation?
user
Sure, I can help you. May I know your name?
assistant
I am Alexander Anderson.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant