Hi.
user
Hello.
assistant
Debra Hill here.
user
How can I assist you Debra Hill?
assistant
Can you please help me in cancelling my reservation? As my planned trip has been cancelled.
user
Sure, I will help you with this. There is no active reservation found under your name in our database.
assistant
That's ok, thank you for your service anyways.
user
Thank you for contacting us.
assistant