Hello.
user
Hello, how can I help you today?
assistant
Can you help me to change my recent reservation because my trip dates are postponed?
user
Sure, I am mirthful to help you with that. Can you please share your name?
assistant
I am David Carter.
user
Please hold on for a while, let me check your previous reservation is active or not.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant