Hello.
user
Hello, How can I help you today?
assistant
I am looking to change the travel dates because the planned trip got postponed. Can you please help me to change the details?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Jeffrey Smith.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, not a problem. I think the ticket is not booked properly. Thank you for checking my ticket status.
user
Thank you for reaching us.
assistant