Hello.
user
Hello.
assistant
I'm Stephanie Carter.
user
How can I assist you?
assistant
My holiday trip has been postponed.So, I would like to change my existing reservation. Can you please help me with the changing the reservation?
user
Sure, give me a minute?
assistant
OK.
user
Sorry to say that there is no reservation found.
assistant
That's OK. Thank you for the information.
user
Thank you for contacting me.
assistant
You are welcome.
user