Hello, my name is Eric Harris.
user
Hello, how can I provide assistance to you?
assistant
As my shooting got relocated, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you with changing a reservation. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, no reservation found on given name.
assistant
Ok fine, thank you.
user
Thank you for reaching our agency.
assistant