Hello.
user
Hello. How can I aid you today?
assistant
I am Shirley Harris.
user
OK.
assistant
I want to change my existing reservation due to heavy rainfall.
user
Sure, please wait for some time.
assistant
Sure.
user
Thanks for waiting. There is no reservation found with your name.
assistant
No problem, thank you.
user
Thank you for reaching us, have a good day.
assistant