Hi.
user
Hello, how may I guide you?
assistant
We friends were planning to cancel this tour, so I would like to cancel my recent reservation.
user
Sure, may I know your good name please?
assistant
My name is Rebecca Moore.
user
Please wait for a moment.
assistant
Ok.
user
Sorry Moore, there is no reservation is found as per your name.
assistant
That's ok, thank you for your help.
user
You are welcome.
assistant