Hello. I am John Phillips.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
We are regret to inform you that there is no reservation on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant