Hello.
user
Hello, how can I serve you?
assistant
My name is Carol Thomas. As per my schedule, I want to attend for an interview but it is postponed. So, I want to change my recent reservation, can you help me with that?
user
Sure, please hold on.
assistant
Ok.
user
Sorry for the inconvenience, there is no recent reservation available with your name.
assistant
Ok, no worries.
user
Thanks for reaching us.
assistant
Thanks for your information.
user