Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, I am here to help you. May I know your name?
assistant
Emily Moore.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant