Hi.
user
Hello. How can I help you?
assistant
I am Samuel Harris.
user
Glad to meet you Samuel.
assistant
Due to my health issue I want to cancel my reservation, can you help in that?
user
Sure, do you have any plans on other day to travel?
assistant
I am sorry I don't have any plans.
user
Ok, there is no reservation on your details.
assistant
Thank you for your help.
user
Welcome.
assistant