Hello.
user
Hello. How can I assist you?
assistant
As my exams got postponed due to heavy cyclone in the destination region where my exams. So, I like to cancel my reservation.
user
Yes, our service can help in ticket cancellation.
assistant
Thank you for accepting my query.
user
On whose name the ticket booking is done in previous stage when you are booking the ticket?
assistant
Sure, I have done my reservation under my name Brandon Allen.
user
Ok, just give me a moment to find the status of your ticket.
assistant
Sure.
user
When I checked in my previous booking list, the name which you have given is not in the booking list to cancel your ticket.
assistant
Oh! it's ok, it might be not confirmed at the time of booking by your agent. Anyway thank you for the information.
user
You are welcome. Have a nice day.
assistant