Hello,.
user
Hello.
assistant
I am Thomas Carter.
user
How may I aid you today?
assistant
Can you please change my reservation, due to postpone of my meeting with client?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, no issue. Thank you.
user
Thanks for reaching us.
assistant