Hi, I am Samuel Nelson.
user
Hello, how may I assist you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, we are glad to serve you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Thank you for your valuable time, sorry, no reservation found on your name.
assistant
No problem. Thanks for the help.
user
Thank you for opting us.
assistant