Hello.
user
Hello.
assistant
Myself Melissa Martinez.
user
How may I assist you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
Please wait a minute.
assistant
Ok, I will wait for your response.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant