Hi.
user
Hello, how can I render you?
assistant
Actually my Tennis competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I can help you. Can I have your good name please?
assistant
Shirley Rodriguez here.
user
Ok, please give me a minute.
assistant
Sure.
user
I found you reservation, can you please help me with your source and destination airport codes?
assistant
My source point is JFK to destination point is PHX.
user
May I know your planned departure and arrival travel dates please?
assistant
I would like to travel on 04/13 to return on 04/15.
user
May I know your class and airline preference please?
assistant
I am comfortable with any class. I need a normal cost airline.
user
Please let me know if you have any other specifications.
assistant
I am comfortable with connecting flight.
user
Sorry, there are no flights available for you on those dates with your given details.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant