Hello.
user
Hello,. How exactly can I provide assistance to you?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you help me with cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name, to check your reservation status?
assistant
Kathleen Walker is my name.
user
Ok, Please wait.
assistant
Sure.
user
Sorry Kathleen, there is no active reservation on your name to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for your presence.
assistant