Hello.
user
Hello. How may I assist you today?
assistant
Can you please cancel my reservation as my plan to go for a holiday trip got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
I need your name to check for the previous reservation.
assistant
I am Patrick Jackson.
user
Hold on a while.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you.
assistant