Hello.
user
Hello. How may I help you?
assistant
Anna Anderson here. I need to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Give me a moment please.
assistant
Sure, take your own time.
user
Thanks for your time, there is no reservation found on your name to cancel it.
assistant
It's ok, thank you for checking.
user
Thanks for approaching us.
assistant