Hello.
user
Hello. How can I assist you today?
assistant
Could you do me a favour in cancelling my recent reservation?
user
Sure, can I know your name?
assistant
My name is Cynthia Robinson.
user
Cynthia, please wait for sometime. I will check your reservation status and get back to you.
assistant
Ok, take your time.
user
Sorry Cynthia, I have not found any reservation by your name in our website.
assistant
It's ok, thank you for the information.
user
Thank you very much for contacting us.
assistant