Hello.
user
Hello, can you please tell me how can I assist you?
assistant
I want to make few changes in my reservation, can you help me?
user
Ok, sure can you please tell me your name because I want to check and change your recent reservation?
assistant
Myself Sharon Jones.
user
Sorry Jones, no reservation found on your name.
assistant
Oh! no issues, maybe my assistant changed my reservation and forgot to tell me.
user
Thank you for reaching us.
assistant
Thank you for assisting me. You are welcome.
user