Hi.
user
Hello. How may I assist you?
assistant
Robert Martin here. I am frustrated with your service because your agent has booked a ticket on wrong date, so I want to cancel my reservation.
user
Sorry for the inconvenience, let me check your previous reservation on your name.
assistant
Ok fine.
user
There is no reservation found on your name.
assistant
No issues, thank you for providing details.
user
Thank you for approaching us.
assistant
Most welcome.
user