Hello, Patrick Hall here.
user
Hello Hall. How should I help you today?
assistant
I could not manage my leaves.So I have to cancel my ticket. Please help me with that.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a minute.
assistant
Sure.
user
Thank you for waiting. Sorry Hall, there is no reservation found with your name. Thank you for reaching us.
assistant
Thank you so much.
user