Hello.
user
Hello, how can I assist you now?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
Myself Christine Thomas.
user
Ok, please wait  a moment.
assistant
Sure.
user
Sorry Christine Thomas, no reservation has found under your name to cancel.
assistant
No issue, any way thank you for checking.
user
Thank you for choosing us, have a good day.
assistant