Hello, I am Anna Robinson.
user
Hello, how can I provide service to you?
assistant
Due to emergency, I want to cancel my reservation. Can you help me with it.
user
Sure, please wait for a while, I will check and revert you.
assistant
Sure.
user
We are sorry to notify that, we were no reservation found with your name.
assistant
No problem. Thank you, for the information.
user
Thank you for choosing us. Have a good day.
assistant