Hello.
user
Hello. How can I assist you?
assistant
I am Nicholas Thompson.
user
Yes, Thompson.
assistant
I would like to cancel my reservation as I am having business meet, can you please help me out?
user
Sure, please be on hold.
assistant
Thank you. Sure, take your time.
user
There is no reservation found under your name to do cancellation.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant