Hello.
user
Hello. How can I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, can I know your name for checking the reservation?
assistant
Sure, my name is Sharon Brown.
user
Sorry, there is no reservation available on your name.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant