Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden change in my trip, can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
Sure, my name is Jason Lee.
user
Thanks for waiting there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for your help.
user
Thanks for approaching us.
assistant