Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, my FIFA tournament got postponed. So I request you to change my existing reservation.
user
Sure, we are glad to help you to change your reservation. Kindly please mention your name to change it.
assistant
Sure, Michael Smith here.
user
Thanks for providing your name, please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name. Can you please mention your new reservation dates?
assistant
Sure, my new reservation departs 11/27 and 11/29.
user
Ok, please forward your journey airport codes.
assistant
Sure, I need to depart from Detroit DTW to Chicago ORD.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, we found a flight in 1010 JetBlue airline with a fare of 200 in economy class. Shall I proceed for booking with a halt?
assistant
Go ahead.
user
Sure, your ticket has been confirmed.
assistant
Thank you for your assistance.
user
Thank you for choosing our service.
assistant