Hello.
user
Hello, how may I aid you today?
assistant
I want to change my reservation as my plan to visit New York is postponed. Can you help me?
user
Sure, may I know your name please?
assistant
My name is Laura Williams.
user
We found a reservation in your name. Can I have your airport codes?
assistant
My source point is CLT and destination is EWR.
user
Help me with the trip dates?
assistant
I will fly on Feb 14 and return on Feb 16.
user
Do you have any preferences?
assistant
I prefer a connecting flight.
user
We found a flight in an airline Hawaiian with 1003 number having a single connection in an economy class. Shall I proceed to book?
assistant
Please proceed with booking.
user
Your flight ticket has been booked.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant