Hello.
user
Hello. How can I assist you?
assistant
My name is James Edwards.
user
Ok.
assistant
Due to health problem, I want to cancel my reservation.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry James, there is no reservation found on your name.
assistant
Ok, thank you for helping me.
user
Thank you for contacting us, have a great day.
assistant