Hello.
user
Hello. How may I help you?
assistant
My name is Nancy Allen, I need your help in making my reservation from AUS to OAK.
user
Sure, may I know your trip dates?
assistant
Sure, I am willing to travel on 12/04 and 12/06.
user
There is a direct flight with flight number 1028, can I proceed?
assistant
I need 1 connected flight.
user
Sorry for the trouble, thank you for reaching us.
assistant
That's ok, thank you for the information.
user
Most welcome.
assistant