Hello.
user
Hello. What can I do for you?
assistant
My holiday vacation has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, may I know your name to proceed further?
assistant
My name is Jonathan Thompson.
user
Ok, wait a moment I'll check the details of the flight.
assistant
Sure.
user
Thanks for your patience. Based on your request, your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thanks for contacting us.
assistant