Hello.
user
Hello, how may I help you today?
assistant
I am Jerry Gonzalez, I would like to change my existing reservation due to postpone of my event coustume design. Could you please help me?
user
Sure, please wait a while.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for availing us.
assistant