Hello.
user
Hello, how may I aid you for today?
assistant
I would like to cancel my reservation as I am moving to my hometown, can you please help me out?
user
Yes, I will help you about that.
assistant
Thank you.
user
Can you please help me with your name to check the active reservation status?
assistant
Sure, my name is Linda Collins.
user
Sorry I have not found any active reservations under your name.
assistant
No problem with that one, thank you for your help.
user