Hi. This is Ryan Miller.
user
Hello, How can I assist you today?
assistant
 As I have done the reservation earlier for my trip, But I got an project surprisingly on that date. So, Please help me to cancel my ticket?
user
Sure, I will help you with that. Please wait a while.
assistant
Thank you, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, not an issue. Thanks for your help.
user
Thank you for reaching us.
assistant