Hello.
user
Hello, how may I aid you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your good name?
assistant
Myself Edward Garcia.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant