Hi.
user
Hello. How best can I serve you today?
assistant
I want to cancel my reservation, help me in cancelling?
user
Sure, please provide your good name?
assistant
I am Michael White.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for your details, there is no active reservation found with the given name.
assistant
That's ok, thank you.
user
Thank you.
assistant