Hello.
user
Hello. How can I help you today?
assistant
Owing to an emergency, can you please cancel my recent reservation?
user
Sure, I am glad to help you. Can I have your name to search your details in our database?
assistant
George Hernandez is my name, I have reserved my flight ticket with that name.
user
Ok, let me check your details and I will inform you the status.
assistant
Ok.
user
George, sorry to inform you that there is no active reservation found under your name to cancel.
assistant
Ok, fine not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant