Hello.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Sure, may I know your name for the cancellation process?
assistant
Myself Frank Roberts.
user
We found your reservation for the cancellation. Are you sure for this cancellation?
assistant
You can cancel it.
user
Your cancellation is done.
assistant
Thank you.
user
Welcome, thank you for reaching us.
assistant