Hello.
user
Hello.
assistant
My name is Barbara Collins.
user
Collins, how can I help you today?
assistant
My holiday vacation has been postponed.Can you please help me for changing the existing reservation?
user
Sure, let me check.
assistant
Ok.
user
Collins, I have found reservation by your name. May I know your new travel dates?
assistant
My travelling dates are 04/03 and 04/05.
user
Can you provide me your airport codes?
assistant
My source airport code is ORD and destination airport code is MCO.
user
Please wait for a moment. Thank you for waiting, but there are no flights available to MCO on 04/03.
assistant
That's ok, no problem. Thank you for your service.
user
Thank you for approaching us, have a nice day.
assistant
Welcome.
user