Hi.
user
Hello. How can I aid you?
assistant
I am Angela Johnson. I need to amend my reservation, can you help me out?
user
Sure, I am glad to help you in modifying your reservation.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation status is whether active or not?
assistant
Sure, take your own time.
user
Sorry Angela, there is no reservation have been found under your name in our database to amend it.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant