Hello.
user
Hello. How may I help you?
assistant
My exams are postponed.Can you please help me for cancelling the recent reservation?
user
Sure, can I know your name?
assistant
Sure, I'm Charles Adams.
user
Give me a minute, let me check the details.
assistant
Sure.
user
Sorry Charles, there are no reservations found on your name.
assistant
Ok, It's no problem. Thank you for your information.
user
Welcome.
assistant