Hello.
user
Hello. How may I help you at this moment?
assistant
I want to cancel my recent reservation due to sudden postpone of my plan.
user
Sure, I am glad to help you with that.
assistant
Can you help me in doing that?
user
Ok, may I know your name?
assistant
I am Patrick King.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your quick response.
user