Hello.
user
Hello, How can I aid you?
assistant
I am Jeffery Hernandez. I want to change my reservation, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, thank you for informing me.
user
Thank you.
assistant