Hello.
user
Hello. How may I help you?
assistant
I am Edward Turner. I want to reschedule my existing reservation, can you help me?
user
Sure, please give me a moment to check our website.
assistant
Take your time.
user
Sorry, no reservation found by your name.
assistant
No issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user