Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Katherine Hernandez. I want to cancel my flight ticket due to some problem I am unable to travel in flight so can you please cancel my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry to say this, there is no reservation found on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant