Hi.
user
Hello, how can I aid you today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you. May I know your name?
assistant
Sure, my name is Emily Thompson.
user
There is no reservation found under your name to change.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant