Hi.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I'm glad to help you with that. Can you please provide me your good name?
assistant
Sure, my name is Kenneth Lewis.
user
Ok, please wait while I'll check your reservation status in our database.
assistant
Ok, take your time.
user
Kenneth Lewis, there is no active reservation found under your name to do cancellation.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant