Hi.
user
Hello, how may I best support you?
assistant
Owing an emergence, I want to cancel recent reservation. Can you help me with it?
user
Sure, to proceed with cancelling we need your name.
assistant
My name is Lisa Harris.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed with cancelling?
assistant
You, can proceed with cancellation.
user
Your ticket has been cancelled.
assistant
Thanks for the help.
user