Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to high rainfall. I am unable to reach airport. Can you please help me in this?
user
Sure, Can you please share your name to check further?
assistant
Myself Andrew Baker.
user
Sorry, no reservation found on your good name.
assistant
It's ok, thank you so much.
user
Thank you for contacting us.
assistant