Hello.
user
Hello.
assistant
I am Samuel Brown.
user
Brown, how may I aid you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I can help you. Please give me a moment to check your ticket status.
assistant
Thank you. I will wait for your response.
user
I found your reservation, could you provide your rescheduled itinerary dates?
assistant
That is great. I have planned my travel dates as 10/07 and 10/09.
user
Please provide your airport codes.
assistant
Sure, I would like to travel from DFW to HOU as these are the airports very much near to my locations.
user
Please give me a moment to check for available flights.
assistant
Sure but please check for direct flight which should not having any connections.
user
Delta airlines with flight 1009 is providing service with a connecting flight and ticket costs you 200.
assistant
I have mentioned that connection should be 0 but again you are providing the connecting flight. Don't you have any direct flights now?
user
Sorry, no direct flight is available on your route.
assistant
That's what I am asking. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant
Most welcome.
user