Hello.
user
Hello, how can I be your helping hand today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please cancel my reservation?
user
Sure, I am ravish to help you.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation in our data base. To proceed further, please specify your name.
assistant
Sure, I am Richard Jackson.
user
Thanks for your time, no reservation was found based on your good name.
assistant
Ok. Thank you for providing information.
user
Thank you for picking us.
assistant