Hello.
user
Hello. How can I help you today?
assistant
I made a reservation earlier in the wrong date unknowingly. Can you please change my existing reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, I am Larry Thomas.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant