Hello, I am Amy Thompson.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, as my soccer match got cancelled doe to bad weather. Please help me in cancelling?
user
Sure, please wait for sometime.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found with your given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant