Hello.
user
Hello. How may I guide you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please provide your name to check your previous reservation.
assistant
Myself Catherine Martinez.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for approaching us, hope you have a great journey.
assistant