Hi. I am Ronald Green.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me in this?
user
Ok, please wait I will revert you in a moment.
assistant
Sure, I will wait.
user
 Sorry to inform you that no reservation was found on your name.
assistant
It's ok, not a problem. Thank you for your information.
user
 Thank you for reaching us.
assistant