Hi.
user
Hello, how can I aid you?
assistant
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, may I know your name?
assistant
I am Benjamin Wilson.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok fine, thanks for your assistance.
user
Thank you.
assistant