Hi.
user
Hello, how can I help you now?
assistant
I'm Kimberly Roberts.
user
Ok.
assistant
I need your help in cancelling my recent reservation, as I have an important work to do here on my planned journey dates.
user
Sure, I will help you with that. Sorry Kimberly, there is no reservation found on your name.
assistant
Oh! That's ok. Thank you for your service.
user
Thank you for approaching us, have a great day.
assistant