Hi.
user
Hello, how may I serve you?
assistant
I am Cynthia Martinez. I would like to change my existing reservation, can you please help me in changing?
user
Sure, let me check the status and revert you.
assistant
Ok.
user
Thanks for waiting, we could not find any reservation by the name you mentioned above.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant