Hello.
user
Hello, how can I aid you today?
assistant
Owing to an emergency I had to request for this change reservation, can you please help me in that?
user
Sure, please provide your good name?
assistant
My name is Raymond Green.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you.
assistant