Hi.
user
Hello, how may I serve you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, may I know your name?
assistant
I am Emma Collins.
user
Please wait, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issue, thank you.
user
Thank you for approaching us.
assistant