Hello.
user
Hello. How may I aid you at this minute?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you for considering my request.
user
May I know your good name?
assistant
Myself Kathleen Nelson.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant