Hi.
assistant
Hi, I am Patrick Allen.
user
Hello, how can I help you today?
assistant
Owing an emergency I need to cancel my reservation, so can you help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's fine, thank you for the response.
user
Thanks for reaching us, have a good day.
assistant