Hi.
user
Hello. How may I assist you?
assistant
My cricket match got postponed, can you please help me in changing the reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
I am Jacob Walker.
user
Wait a moment please.
assistant
Ok.
user
Jacob Walker, we haven't found any reservation under your name in our database.
assistant
No issues at all. Thank you.
user
Thank you for choosing us.
assistant