Hello.
user
Hello. How can I assist you for the day?
assistant
I would like to cancel my reservation, as my business meeting has been cancelled. Can you please help me with that?
user
Oh! That's sad to hear, may I know your name to check with your previous reservation please?
assistant
Sure, my name is Jacob White.
user
Thank you for your patience. I am very sad to inform you but there is no reservation found by your name James Martin.
assistant
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
user
Ok, thank you for reaching our assistance.
assistant
You are welcome.
user
Have a great day.
assistant