Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, myself Katherine Jones.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
There is no reservation found under your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant