Hi.
user
Hello, how may I assist you now?
assistant
Nicholas Harris here. My round trip has been postponed due to some health problems.
user
Ok.
assistant
Please aid me in changing the reservation.
user
Sure, we are happy to aid you. Please hold on a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, no active reservation was found on the name of Nicholas Harris.
assistant
Fine. Thank you for your response.
user
Thank you for opting us.
assistant