Hello.
user
Hello.
assistant
Amy Hernandez here.
user
Amy, how can I assist you today?
assistant
My wedding got postponed, so I want to change my reservation. Could you help me out?
user
Sure, I will help you. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Amy, I have not found any reservation under your name.
assistant
No problem, thank you for helping me.
user
Thank you for contacting us.
assistant