Hello.
user
Hello.
assistant
Ruth Lopez here.
user
How can I aid you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, let me check your reservation status details in our database.
assistant
Sure, take your own time.
user
Sorry, we couldn't found any details in our database.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for choosing us.
assistant