Hello.
user
Hello, how may I assist you today?
assistant
I am Kimberly Martin. Owing to an emergency, I want to cancel my recent reservation.
user
Sure, please wait a minute.
assistant
Ok.
user
We found a reservation on your name, can I cancel it?
assistant
Yes, please.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant