Hello.
user
Hello, how may I help you?
assistant
Actually my business trip has changed with another location, can you do changes in my existing reservation?
user
Sure, can you please wait for a moment?
assistant
Ok, take your time.
user
Can I know your good name?
assistant
I am George Baker.
user
George, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you George for reaching us.
assistant