Hello.
user
Hello.
assistant
I am Daniel Green.
user
Green, how may I aid you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, please give me a moment to check your ticket status.
assistant
Thank you. Take your time to check.
user
Sorry, no reservation is available by your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user