Hi,. I am Nancy Brown.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to my illness. Will you help me in cancelling my ticket?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation was found with your good name.
assistant
Ok, thank you for sharing the information.
user
Thank you for opting us.
assistant