Hello.
user
Hello, how may I address you?
assistant
I would like to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, I can do that for you. May I know your name to check the reservation list and revert you?
assistant
I am Barbara Collins.
user
Ok, please wait.
assistant
Sure.
user
Barbara Collins, thanks for waiting. We could not find any reservation active by your name in our data base.
assistant
No worries, thank you for the information.
user
Thank you for approaching us.
assistant