Hello.
user
Hello. How can I assist you today?
assistant
I have to change the trip dates because my friend is unable to travel now with us, so we have postponed the trip. Can you please help me to modify the details?
user
Please mention your name for checking the reservation status.
assistant
Ok, my name is Susan Miller.
user
Please give me a moment.
assistant
Sure. I can wait.
user
There is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a great day.
assistant