Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I will help you with that. Let me know your name to proceed.
assistant
I am Elizabeth Jackson.
user
Ok, please wait.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Thanks.
user
Thank you for opting us.
assistant