Hello, I am Kathleen Turner.
user
Hello, what can I do for you?
assistant
I just want to cancel my recent reservation due to my exams scheduled got cancelled, can you please help me with that?
user
Sure, please wait a moment, let me check your reservation status.
assistant
Ok.
user
There is no reservation found on your given name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting our service.
assistant