Hello.
user
Hello, how can I help you?
assistant
I am David Brown. I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, please wait for a while.
assistant
Thank you. Sure.
user
We have found reservation on your name, shall I cancel it?
assistant
Sure, you can cancel the ticket.
user
Your reservation has been cancelled.
assistant
Thank you for your services.
user
Thank you.
assistant