Hello.
user
Hello, how can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Kathleen Lewis here.
user
Please wait.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
No problem, Thanks for the information.
user
Thanks for reaching us.
assistant