Hello. I am Frank Wilson.
user
Hello, how may I serve you?
assistant
I would like to change my existing reservation, due to an emergency work my seminar has been postponed. Can you please help me in changing?
user
Sure, please wait for a minute.
assistant
Ok.
user
Thanks for waiting. There is no reservation available on your name.
assistant
Ok, no issues. Thank you.
user
Thank you, have a nice day.
assistant