Hello.
user
Hello.
assistant
Nancy King here.
user
King, how can I assist you?
assistant
I want to cancel my ticket due to financial problems.
user
Sure, I can do that for you. Please wait, let me check your reservation status.
assistant
Ok.
user
Sorry King, I did not find any reservation under your name is our database.
assistant
No problem, thank you.
user
You are welcome and thank you for contacting us.
assistant