Hi.
user
Hello, how may I assist you today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name for the changing process?
assistant
Sure, my name is Helen Johnson.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there was no reservation found with your given name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant