Hi.
user
Hello.
assistant
I am Nancy Williams. I am planning to travel from OAK to DCA, help me in booking a flight?
user
 Nancy Williams. how can I help you? May I know the travel dates.
assistant
My travelling dates are 11/23 to 11/25.
user
Give me a moment.
assistant
Ok.
user
Your flight is booked with American Airlines and flight no is 1006.
assistant
Ok, thank you.
user
Thank you for approaching us.
assistant