Hello.
user
Hello. How may I assist you?
assistant
Due to some health issues, I am unable to travel the trip which I have planned, can you please help me in changing my ticket booking?
user
Sure, I will help you.
assistant
Thank you.
user
Please provide your name to check your reservation status.
assistant
Sure, my name is Pamela Turner.
user
Please wait a moment.
assistant
Sure.
user
Pamela, no reservation has been found on your name in our database.
assistant
Ok, that's fine no problem with that one.
user
Thank you for reaching us.
assistant
Thank you for your help.
user