Hello.
user
Hello. How can I assist you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Yes, I can help you. Can you share me your name for checking?
assistant
Sure, I am Amy Clark.
user
I have cancelled your reservation successfully.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant