Hello, I am Amanda Edwards.
user
Hello, how may I serve you now?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I will help you to cancel your ticket. Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for visiting, have nice day.
assistant