Hello.
user
Hello, how may I help you today?
assistant
My name is Timothy Gonzalez.
user
Ok.
assistant
Owing to emergency, I need to cancel my recent reservation. Could you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No problem, Thanks for your information.
user
Thank you for availing us.
assistant