Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my reservation?
user
Sure, we are here to help you. Can you please share your name?
assistant
My name is John Hill.
user
Please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us.
assistant