Hello.
user
Hello, how can I aid you?
assistant
Actually, I have booked a flight ticket in the last month but now I am not willing to travel now due to some problems in my family. Can you please help me to change the details?
user
I will be happy to help you, can you please help me with your name?
assistant
Thank you for considering my request. My name is John Martinez.
user
Ok, please wait for a while.
assistant
Ok, I will wait for your reply.
user
John, I have not found any reservation under your name in our database.
assistant
Oh! It is sad to hear from your end. Anyways, thank you for checking my ticket status.
user
You are welcome and have a nice day.
assistant