Hi.
user
Hello, how may I help you?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I am here to help you. Please tell us your name.
assistant
I am Christine Edwards.
user
Thank you. Please wait for a while, I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, no reservation found under your name in our database.
assistant
That's ok. Thank you.
user
You are welcome and thank you for choosing us.
assistant