Hello.
user
Hello. How may I guide you now?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I will help you with changing.
assistant
Thank you.
user
Can I know your name for checking your previous flight ticket booking in our data base?
assistant
My name is Jeffrey Hall.
user
 Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for your information.
user
You are most welcome and thank you for utilising our service.
assistant