Hello. My name is Brenda Scott.
user
Hello Brenda , how may I help you?
assistant
Actually, I booked a ticket for a carnival in New York, but due to personal reasons, I would like to cancel my reservation.
user
Sorry Brenda, there is no reservation for you available.
assistant
That's ok.
user
Thank you, have a good day.
assistant
Thank you for your time.
user