Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation which I have done a month ago, as my health is not good. Can you please help me in cancelling my reservation?
user
Sure, Can you please provide your name?
assistant
Thank you. Previous reservation was done under the name of David Mitchell.
user
Sorry, David Mitchell no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant