Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel the reservation I had done last week?
user
Sure, may I know your name?
assistant
Ok, please check for the name Nicole Mitchell.
user
Thank you. Please wait for a while.
assistant
Ok, please take your own time.
user
Sorry, no reservation found under your name in our database.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
You are welcome and thank you for choosing us.
assistant