Hello.
user
Hello, how may I aid you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your name please?
assistant
Yes, my name is Laura King.
user
Wait a while, kindly.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant