Hello.
user
Hello.
assistant
Suddenly I met with an accident, so doctor suggested me to take some bed rest. I am unable to travel for the trip which I have planned, can you please cancel my ticket?
user
Yes, I am gleeful to help you. Can you please let me know your good name for checking in our data base?
assistant
My name is Thomas Clark.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Thank you for waiting.
assistant
It's alright.
user
I could not find any previous booking done on the name which you have have provided.
assistant
It's ok, I think my brother might cancelled my ticket. Anyway's thank you for checking.
user
Thank you for your valuable time in reaching us, have a nice day.
assistant
Welcome.
user