Hello.
user
Hello.
assistant
I am Timothy Scott.
user
How can I assist you today?
assistant
Can you please cancel my reservation due to my planned event got cancelled?
user
Sure, will you please give me a moment?
assistant
Thank you. I will wait for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to some server issues. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant