Hello.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you for considering my request. Myself Dorothy Roberts.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for reaching us.
assistant