Hello.
user
Hello, how may I render you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name?
assistant
Myself Jessica Young.
user
Please give me a moment.
assistant
Ok.
user
Sorry Jessica Young, no reservation is available by your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant