Hello.
user
Hello. How can I help you?
assistant
I want to change my flight reservation as I am unwell, please help me.
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
My name is Kimberly Phillips.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Welcome, have a nice day.
assistant