Hello.
user
Hello, how can I help you?
assistant
Can you please cancel my active reservation?
user
Sure, I am glad to help you. Can you please let me know your name to check with the reservation status?
assistant
Anthony Garcia.
user
Thank you for sharing your name. Please allow me 2-3 minutes while I check your reservation status in our database.
assistant
Ok.
user
Thank you for waiting, Anthony Garcia. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us. Have a great day!.
assistant