Hello. My name is Andrew Garcia.
user
Hello, how may I aid you today?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant