Hi, I am Ronald Nelson.
user
Hello, how may I assist you?
assistant
Due to postponed of my holiday trip, so I need to change my reservation. Can you help me with this?
user
Sure, I am here to help you. Let me check the status and revert you.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, no issue. Thanks for your help.
user
Thank you for reaching us.
assistant