Hello. I am Charles Young.
user
Hello, how may I aid you?
assistant
I would like to cancel the ticket, can you please help me out?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Thank you. Sure.
user
We found your reservation active, shall I cancel it?
assistant
Ok, thank you for your services.
user
Your reservation has been successfully cancelled.
assistant
You can do. Thank you.
user
Most welcome.
assistant