HI.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you. May I know your name?
assistant
Thank you. Sure, my name is Michael Williams.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there are no reservation found on your name.
assistant
Ok, that's fine. Thank you for your service.
user
Thank you for opting us.
assistant