Hello.
user
Hello. How can I help you at this moment?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that. May I know your name for further process?
assistant
Paul Robinson here.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant