Hello,.
user
Hello.
assistant
I am Anthony Brown.
user
How may I aid you today?
assistant
I need to cancel my recent reservation as I need to stay back in own city due to my house has collapsed by floods. Can you please help me with cancellation?
user
Sure, please wait for a while.
assistant
Ok.
user
I regret that there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for opting us.
assistant