Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you. Can you please let me know your name to proceed?
assistant
Thank you, my name is Amanda Thomas.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant