Hello.
user
Hello.
assistant
I am Nancy Moore.
user
How can I aid you at this moment ?
assistant
Owing to an emergency, I want to cancel my reservation. Could you help me in the cancellation?
user
Sure, I will help you, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Not an issue.
user
Thank you for approaching us.
assistant