Hello.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier to go for a trip but unfortunately our trip got cancelled, so aid me in cancellation.
user
Sure, I am here to help you in cancellation. May I know your name please?
assistant
Sure, my name is Scott Thompson.
user
Please wait for a moment, I will check the status of your reservation.
assistant
Sure.
user
Thanks for waiting, no reservation was found on your name in our database.
assistant
No issues, thanks for your support.
user
Thank you for availing us.
assistant