Hello.
user
Hello.
assistant
I am Larry Edwards.
user
Larry Edwards, how can I aid you today?
assistant
I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help you?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Larry Edwards, there are no flights reserved on your given name formerly.
assistant
That's Ok, thanks for your response.
user
Welcome, thank you for choosing us. Have a great day.
assistant