Hello.
user
Hello. How can I serve you?
assistant
Can you please change my existing reservation as my scheduled interview that I have to attend got postponed?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name to trace your details?
assistant
I am Janet Thomas.
user
Give me a minute.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for your response.
user
Thank you for approaching us.
assistant