Hello.
user
Hello.
assistant
I am Patrick Garcia from Oakland.
user
What service that you are seeking from our agency Garcia?
assistant
I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time.
user
Thank you for approaching us, hope you have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant