Hi.
user
Hello, how can I assist you?
assistant
I am Katherine Scott. I need to cancel my recent reservation, can you assist me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancellation?
assistant
Ok, then please cancel it.
user
Your ticket has been cancelled.
assistant
Thanks a lot.
user
Thank you for choosing us.
assistant