Hello.
user
Hello, how may I help you?
assistant
I am Anthony Scott and I want to cancel my recent reservation due to my workshop got postponed.
user
Ok, please wait a minute.\.
assistant
Ok.
user
Thank you for waiting. There is a reservation found with your name.
assistant
You can proceed for cancel.
user
Ok, your reservation is cancelled.
assistant
Thank you for your quick response.
user
Thank you for choosing us.
assistant