Hello.
user
Hello, do you need any help from us?
assistant
I need to cancel my ticket due to client meeting in my office, please help me in cancel my reservation.
user
Sure, could I have your name please?
assistant
Am Timothy Rodriguez.
user
Ok, please allow me a moment.
assistant
Ok, take your own time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No problem, Thank you for searching.
user
You are welcome, have a great day.
assistant