Hello.
user
Hello. In which way I can help you at this moment?
assistant
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
Sure, I will help you with changing the reservation.
assistant
Thank you.
user
Please give me a moment to check existing reservation whether it is existing or not.
assistant
Sure, take your time.
user
Please provide me your good name for checking.
assistant
My name is Michelle Allen.
user
Sorry Allen, I did not came across your name in the reservation list. Thank you for choosing us.
assistant
Ok, no problem. Thank you for checking.
user
Most welcome. Have a great day.
assistant