Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am willing to help you. May I know your name to check the reservation list?
assistant
The ticket is under the name Gary Phillips.
user
Ok, please wait a minute I will get back to you.
assistant
Sure, I will wait.
user
Thank you for your time, sorry to inform no reservation found on your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant