Hi.
user
Hello, how can I aid you?
assistant
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, may I know your name to check your reservation from our database?
assistant
I am Samuel Davis.
user
Please wait.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name to change.
assistant
Ok fine, thanks for your response.
user
Thank you for opting us.
assistant