Hi.
user
Hello, how can I help you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Will you help me in changing my recent reservation?
user
Sure, may I know your name to check in the reservation list?
assistant
Dorothy Thompson is my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for contacting us.
assistant