Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I will render you. Please provide the name on which ticket was booked.
assistant
Karen King.
user
Sorry, there is no active reservation available on your given name.
assistant
That's ok, no problem. Thank you.
user
You are welcome, have a nice day.
assistant