Hi. I am George Moore.
user
Hello, how may I assist you?
assistant
Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
user
Sure, I am here to help you. Please wait a moment, I will check your reservation status.
assistant
Sure.
user
Moore, no reservation has been found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant