Hello,.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, may I know your name please?
assistant
Myself, Lisa Johnson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for opting us.
assistant