Hello.
user
Hello. How can I assist you today?
assistant
I am Rebecca Thompson. I just want to cancel my recent reservation, due to some health issues my trip has been cancelled. Can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Rebecca, there is no reservation found under your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant