Hello.
user
Hello. How can I assist you at this moment?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I can assist you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Yes, I am Brenda Smith.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation found under your name.
assistant
Ok, not a problem, I will find any other way. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant