Hello.
user
Hello. How can I aid you?
assistant
I am Brandon Phillips, want to cancel my recent reservation due to some health issue. Please help me out with that.
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your previous reservation status is whether active or not?
assistant
Sure.
user
Sorry Phillips, there is no active reservation have been found under your name in our database to cancel it.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant