Hi.
user
Hello.
assistant
I am Patricia Walker.
user
How can I assist you today?
assistant
Owing to an emergency case, I have to change my previous flight ticket booking. Can you please help me in that booking?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your own time.
user
Patricia Walker, there is no reservation found under your name.
assistant
Not an issues with that one, thank you for your your information.
user
You are welcome. Thank you for contacting us.
assistant