Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name?
assistant
Andrew Harris.
user
Wait a minute.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us.
assistant