Hello.
user
Hello. How can I help you?
assistant
Due to my ill health, I want to cancel my recent reservation.
user
Sure, can you please help me with your name for further process?
assistant
Myself Jacob Taylor.
user
Jacob Taylor, wait a moment please.
assistant
Sure.
user
Sorry to say, there is no reservation found under your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your information.
user