Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, how can I assist you for today?
assistant
Due to some technical issue in my office, I have to solve that issue. Regarding that, I want to cancel my previous reservation, can you cancel my booking?
user
Yes, I am happy to help you with that.
assistant
Thanks.
user
Can I know your name for this purpose?
assistant
Sure, my name is Justin Walker.
user
Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name. Thank you for reaching us.
assistant
It's ok no problem.
user
Feel free to reach us.
assistant
Thank you for your information.
user
You are welcome.
assistant