Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to heavy rain fall. Can you help me in cancel reservation?
user
Sure, could you please share your name to proceed?
assistant
My name is Donna Nelson.
user
Ok, please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thanks for your time, sorry, unfortunately no reservation found with provided name.
assistant
Ok, No issues. Thank you.
user
Thank you for approaching us, have a great day ahead.
assistant