Hello.
user
Hello. How may I assist you?
assistant
I am Amanda Nelson. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok, thank you.
user
Amanda, no reservation has been found on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us.
assistant