Hello.
user
Hello.
assistant
Sarah Robinson here.
user
How can I help you at this moment?
assistant
I would like to cancel my reservation today due to my health issues, can you please help me?
user
Sure, I will help you with that.
assistant
Ok, please check with my booking status and revert me with the available information.
user
Sure, please hold on a moment.
assistant
Ok, take your own time.
user
There is no previous reservation available in your name.
assistant
Oh! That's very sad to know know form you. Anyways, thank you for checking with my previous booking.
user
Thank you for reaching us, have a good day.
assistant
You are most welcome.
user