Hi, I am Sharon Wilson.
user
Hello, how can I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure got postponed.
user
Ok.
assistant
So I want you to change my existing reservation.
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for reaching us.
assistant