Hello.
user
Hello.
assistant
I am Jennifer Mitchell.
user
How can I assist you?
assistant
I need to change my existing reservation, as my exam got postponed. Can you please help me with this?
user
Sure, I can help you with that. Please let me check your reservation status.
assistant
Ok.
user
Jennifer Mitchell, there is no reservation found under your name to do changes in that.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant