Hello. I am Fran Adams.
user
Hello, what sort of help are you seeking from us?
assistant
I need to cancel my recent reservation due to postpone of my Post Graduate Viva. Could you please help me in doing that?
user
Sure, we are here to assist you. Please be on hold.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name. Thanks for approaching us.
assistant
No problem, thank you for your valuable information.
user