Hi. I am Steven Jones.
user
Hello, how can I help you for the day?
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me out.
user
Sure, I am here to help you with that reservation cancel.
assistant
Thank you.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, take your time.
user
I have found your previous reservation with your name  and I cancelled your reservation successfully.
assistant
Thank you so much.
user
You are most welcome, thank you for approaching us. Have a great day.
assistant