Hi, Donna Nelson here.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, my interview got postponed to future dates, can you please change my existing reservation?
user
Sure, I will change your reservation for you. Please hold on to check is there any reservation on your name and get back to you.
assistant
Sure.
user
Unfortunately, we did not found any reservation on your name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for availing us, have a great day ahead.
assistant