Hi.
user
Hello. How may I be of your help?
assistant
I am Kevin Lee. I want to cancel my recent reservation as our business trip got cancelled. Please help me out.
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok, take your time.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's fine, thanks for the information.
user