Hi.
user
Hello, how may I aid you today?
assistant
I want to make some changes in my recent reservation, can you help me?
user
Sure, I will help you. May I know your name please?
assistant
I am Donna Roberts.
user
Please Standby.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
No problem, thanks for checking.
user
Thank you for reaching us. Have a great day.
assistant