Hello.
user
Hello, how may I aid you today from my end?
assistant
I would like to amend my existing reservation, can you help me in booking?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, myself John Anderson.
user
Sorry, there is no flight reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant