Hello.
user
Hello, how may I abet you?
assistant
I want to cancel my reservation as my exams got postponed. Can you please help me out?
user
Sure, may I know your name to check the status?
assistant
I am James Miller.
user
Ok, please give me a minute.
assistant
Ok.
user
We could not find any reservation by this name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant