Hello.
user
Hello, how may I help you?
assistant
Myself Amanda Jones. Due to some urgent meeting, I am going to change my reservation. Can you please help me for this?
user
Ok, please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our records.
assistant
Not a big problem, anyway thank you very much for your response.
user
Most welcome.
assistant