Hello.
user
Hello. How may I help you?
assistant
Can you please help me to change my reservation?
user
Sure, I am here to help you. Can you please tell me your name to check your ticket status?
assistant
Myself Melissa Moore.
user
Ok, please wait a minute.
assistant
Ok. I will wait.
user
Sorry to tell you, there is no reservation found with your name in our database.
assistant
No problem. Thank you.
user
You are welcome. Thank you for reaching us.
assistant