Hi.
user
Hello. How may I serve you the best today?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
Sure, my name is Elizabeth Hill.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
No issues, thank you for your response.
user
Thank you for approaching us.
assistant