Hi.
user
Hello.
assistant
Samantha Young here.
user
How may I assist you today?
assistant
 As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Ok, let me check with your previous booking.
assistant
Ok.
user
Sorry to inform you, there is no reservation found on your name. Than you for connecting with our services.
assistant
Thank you for your help.
user