Hello.
user
Hello, do you need any help from us?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, could I have your name please?
assistant
My name is Debra Clark.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok, that's not a problem. Thanks for your information.
user
You are welcome.
assistant