Hi.
user
Hello, how may I aid you for today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your name to check the reservation status under your name?
assistant
Sure, my name is John Carter.
user
Sorry to say this John, there are no active reservations under your name to cancel.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are most welcome, thank you for choosing our service.
assistant