Hello.
user
Hello, how can I support you?
assistant
I want to change my reservation due to postponed of my exam, so please aid me in changing.
user
Sure, I am here to aid you.
assistant
Ok.
user
May I know your name?
assistant
Sure, my name is Joshua Evans from Dallas & Fort Worth.
user
Ok, please standby.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name in our database.
assistant
No issues, thanks for your assistance.
user
Thank you for reaching us.
assistant