Hello,.
user
Hello, how can I help you?
assistant
My plan to visit museum has been postponed due to bad weather, I want to change my reservation. Help me to change my reservation.
user
Sure, may I know your good name?
assistant
Thomas Lopez.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting, no flight were found with your name.
assistant
Ok, thanks for the information.
user
Thank you, for choosing us.
assistant