Hello. I am Elizabeth Gonzalez.
user
Hello, how may I assist you?
assistant
Due to heavy rainfall at my destination I am not able to attend for a function, I want to cancel my recent reservation. Can you assist me with that?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation on your name.
assistant
OK, no issue. Thanks for your help and service.
user
Thank you so much for choosing us.
assistant