Hello.
user
Hello. How can I aid you?
assistant
Due to some urgent entrepreneurship meeting, I am willing to change my existing reservation. Can you please help me for this?
user
Sure, We are here to help you. May I know your name?
assistant
I am Eric Taylor.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant