Hi. I am Ruth Evans.
user
Hello, how can I guide you for today?
assistant
I want to cancel my reservation, can you help in that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
That's ok.
user
Sorry, there is no reservation found under your name.
assistant
Oh. Thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant