Hello.
user
Hello. How may I assist you now?
assistant
I need to cancel my recent reservation due to some issues, can you help me?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
I am Mary Taylor.
user
Please wait a moment to check.
assistant
Sure, take your time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for approaching us, have a great day.
assistant