Hi.
user
Hello.
assistant
Laura Edwards here.
user
How can I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Ok, please wait for a while. Thank you for waiting.
assistant
Sure, I'll wait.
user
I did not find any reservation on your name to change.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant