Hi.
user
Hello, do you need any help from us?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Ok, could I have your name please?
assistant
I am Margaret Clark.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, no problem. Thanks for the information.
user
You are welcome, have a great day.
assistant