Hi.
user
Hello. How can I aid you today?
assistant
I am planning to postpone my trip to next week so, can you please change my existing reservation?
user
Ok, I can help you easily.
assistant
Thank you.
user
May I know your name?
assistant
Timothy Mitchell is my name.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Sorry Timothy Mitchell, no reservation found on your name in our reservation list.
assistant
Ok, that's not a problem. Anyhow thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant