Hello.
user
Hello, how can I help you today?
assistant
As my visa has been cancelled due to some technical issues, I want to cancel my reservation. Please cancel my ticket on the name of Brian Allen.
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your given name.
assistant
No problem, thanks for your service.
user
Thank you for connecting with us.
assistant