Hi.
user
Hello. How may I guide you today?
assistant
I am Betty Edwards. Can you help me to change my reservation to next week?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant