Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I'm glad to help you with that. May I know your good name please?
assistant
I am Rebecca Williams.
user
Ok, please wait while I'll check your reservation status.
assistant
Sure.
user
Rebecca Williams, there is no active reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a great day.
assistant