Hi.
user
Hello. How can I amend you?
assistant
 I am Patrick Carter want to attend my grand daughter school annual day at AZ-PHX.
user
Ok.
assistant
 Can you book  a ticket from NY-JFK.
user
Sure. May I know your connection limit?
assistant
I need a connecting flight.
user
Help me with your travelling dates.
assistant
My travelling dates are 11/14 and 11/16.
user
Please, wait.
assistant
Ok.
user
There is a flight with airline: Southwest, flight number:1012, price 200, 1 connection. Shall I proceed?
assistant
Ok, you can proceed.
user
Your ticket has been reserved.
assistant
Thank you for booking.
user
Thank you.
assistant