Hi,.
user
Hello, how may I serve you today?
assistant
Can you please help me in changing my reservation as the arts and crafts festival which I want to attend got postponed?
user
Sure, may I know your name to change the reservation?
assistant
Sure, my name is Angela Moore.
user
Ok, please wait I will check the reservation status and revert to you.
assistant
Sure.
user
Sorry, we did not find any reservation on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for contacting us.
assistant