Hi.
user
Hello, how may I support you today?
assistant
Can you help me in changing my reservation?
user
Sure, please share me your good name.
assistant
I am Paul Walker.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant