Hello, I am Virginia Taylor.
user
Hello, how can I assist you?
assistant
Due to postpone of my exams at Washington. Would it be possible to change my existing reservation?
user
Sure, I am blissful to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
assistant
No worries, thank you for the information.
user
Thanks for opting us, have a good day.
assistant