Hello.
user
Hello.
assistant
I am Paul Moore.
user
How can I assist you at this moment?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Thank you. I will wait for your response.
user
Paul Moore, there is no active reservation found under your name in our database.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for utilising our service.
assistant
Most welcome.
user