Hello.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation due to postpone of my exams. Can you please help me in that?
user
Sure, may I know your good name?
assistant
Myself Daniel Miller.
user
Please hold a moment, I will check and revert to you.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you.
assistant