Hi.
user
Hello. How can I help you?
assistant
I want to change my reservation because I want to stay for some more days with my mother in Charlotte, can you please help me out?
user
Please wait a while.
assistant
Sure.
user
May I know your name please?
assistant
My name is Rebecca Moore.
user
There is no previous reservation on your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant