Hi. I am Brian Garcia.
user
Hello, how may I be at your service today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry we could not find any reservation against your name in our database.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant