Hello. Anna Smith here.
user
Hello, may I know your concerns?
assistant
I would like to cancel my recent reservation due to some health issues , can you please help me in that?
user
Ok, I am glad to assist you with that.
assistant
Thank you.
user
The reservation is found in our records and the cancellation is done as you have requested.
assistant
Thank you for your service.
user
Thank you for availing our service, hope the service of our agency is reaching your expectations.
assistant