Hi.
user
Hello, how can I help you?
assistant
Could you help me in changing my reservation, as my tournaments are postponed.
user
Sure, I am here to help you, may I know your name?
assistant
Edward Rodriguez is my name.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name. Thank you for approaching us.
assistant
No problem. Thank you for availing me.
user