Hi.
user
Hello, may I know how best I can help you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, Katherine Phillips here.
user
Thanks for providing your name. Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, take your time.
user
Thanks for remaining so positive, we are sorry to say that there is no active reservation found on your name.
assistant
Ok, thank you.
user
Thanks for approaching us, wish a happy day.
assistant