Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Myself Rebecca Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Not an issue. Thank you.
user
Thank you very much for approaching our agency.
assistant