Hello.
user
Hello. In which way I can help you at this moment?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Sure, I am Catherine Parker.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant