Hi.
user
Hello. How can I assist you?
assistant
Can you help me to cancel my reservation? Because I have some work on that dates.
user
Sure, may I know your good name please?
assistant
My name is Ryan Gonzalez.
user
Ok, please be on hold.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for choosing our agency.
assistant
Thank you for your help.
user