Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in changing my previous reservation?
user
Sure, may I know your good name to check the reservation status?
assistant
Sure, myself Jeffrey Scott.
user
Please wait.
assistant
Sure.
user
There is no reservation found on your given name in our reservation database.
assistant
It's ok, thank you for your help.
user
Thank you for opting us.
assistant