Hello.
user
Hello, how may I help you?
assistant
This spring, I would like to spend some more time with my friends. Can you please change my reservation to some other dates?
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Edward Rodriguez.
user
There is no reservation found with your details, Edward.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant