Hi.
user
Hello. What type of service that you are expecting from our travel agency?
assistant
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
user
Yes, I will help you to cancel your previous reservation. Can I know your name?
assistant
I am Justin White.
user
Ok, please allow me sometime to check your ticket status.
assistant
Sure.
user
Sorry to intimate you that, there is no active reservation found under your name in our system data to cancel the ticket.
assistant
Ok, not an issue. Thank you for your information.
user
It's my pleasure to inform you. Thank you for approaching us.
assistant