Hello. Carolyn Nelson here.
user
Hello, how can I assist you today?
assistant
Due to sudden change, my seminar has been postponed. Can you please change my reservation?
user
Sure, I am here to help you. Please wait for a few minutes.
assistant
Ok.
user
Thank you for your time, we did not find any reservation on your name to change it.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant