Hello.
user
Hello. How may I aid you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you. May I know your name to check you reservation status?
assistant
My name is Kathleen Carter.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant