Hello.
user
Hello, how can I assist you?
assistant
I am Sandra Harris. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, please wait a minute.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user