Hello.
user
Hello, how may I help you?
assistant
My business meeting has been postponed.Can you please help me for changing the existing reservation?
user
Sure, can I know your good name?
assistant
My name is Elizabeth Lewis.
user
There is no reservation found on this name, Do you want to make a new booking from us?
assistant
Thank you for your information. No, I don't want to book.
user
Ok Lewis, thank you for reaching us.
assistant