Hi.
user
Hello.
assistant
I am Steven Parker.
user
How may I aid you today?
assistant
Can you please help me to modify my reservation as my exams got postponed?
user
Sure, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Sorry there are no active reservations to change.
assistant
Not an issue, anyways thank you for the information.
user
Thank you for reaching our service.
assistant