Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to sudden postpone of my exams dates. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you share me your good name?
assistant
I am Dennis Gonzalez.
user
Sorry to inform you that, there is no reservation found in your name to change.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thank you for your information.
user