Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Timothy Mitchell.
user
Glad to meet you Mitchell.
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle.
user
Sure, I will help you with that.
assistant
Ok.
user
Please be hold on for a moment. Sorry Mitchell, no reservation found under your name.
assistant
That's ok, thank you for your information.
user
My pleasure. Thank you for choosing us, have a great day.
assistant