Hello.
user
Hello, how may I serve you today?
assistant
I am Lisa Gonzalez, I need your assistance in cancelling my recent reservation as my trip to Austin has been cancelled due to the sudden expiry of my grand father. Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok, I will be waiting for your response.
user
Sorry, there is no reservation found on your name.
assistant
Its ok, I think it has been cancelled already.
user
Thank you for reaching us.
assistant
Thank you so much for your assistance.
user