Hello, I am Pamela Perez.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure.
user
Pamela Perez, there is no active reservation found under your name in our database.
assistant
That's not a problem. Thanks for your information.
user
Thank you for utilising our service.
assistant