Hello,. I am Richard Wilson.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall my basketball game has been postponed. Could you please help me with cancellation?
user
Sure, I am happy to help you. Please wait for a while, I will check with the reservation list and revert you.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, no issue. Thank you for your response.
user
Thank you for choosing us.
assistant