Hello.
user
Hello. How may I assist you?
assistant
I'm Katherine Evans, I'm looking to cancel a reservation I made earlier in the week.
user
I'm very glad to meet you Evans, I will help you with that to cancel your reservation. But, I need your name to cancel that reservation?
assistant
As I have already mentioned my name is Katherine Evans.
user
Sorry, I did not find any reservation with your name in our database, do you want any more information from us?
assistant
No, thank you for the given information.
user
It's my pleasure, have a nice day.
assistant