Hi.
user
Hello, how may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sure, my name is Edward Evans.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Ok, not an issue.
user
Thank you very much for contacting our agency.
assistant
Anyways, thank you for your service.
user