Hello,. I am Shirley Martin.
user
Hello, how best I can help you today?
assistant
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you help me with that?
user
Sure, we are glad to help you.
assistant
Thank you.
user
Please wait for a moment, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting. We did not find any reservation on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us. Have a good day.
assistant