Hi.
user
Hello. How exactly I can serve you the best today?
assistant
Actually, I want to cancel my reservation which is done recently due to heavy floods at Denver, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Sure, my name is Mary Edwards.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Thanks for your time, we found a reservation on your name and it has been cancelled.
assistant
Thank you for your appreciable service.
user
Thank you for availing us.
assistant