Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
Please search a flight ticket with name Andrew Johnson in your database.
user
Ok, please wait a moment I will check your complete details and proceed further.
assistant
Ok, fine.
user
Sorry to say, there is no reservation in my database on your name.
assistant
Ok, fine. thank you for informing about my reservation status.
user
Thank you for choosing us, have a nice day.
assistant