Hello.
user
Hello. What kind of help are you seeking from our end? Please let me know, so I can help you with it.
assistant
I would like to change my recent reservation, due to sudden demise of my great grand father. Can you please help me with this?
user
Ok, please allow me to check for your existing reservation for a moment.
assistant
Sure, my name is Donna Martin.
user
Sorry to inform you Donna Martin, there is no active reservation by your name.
assistant
Ok, not an issue.
user
Thank you for approaching our services.
assistant
Thank you for the information.
user
Have a nice day.
assistant