Hi.
user
Hello, how can I assist you today?
assistant
Could you please cancel my recent reservation?
user
Let me know your name to check your reservation?
assistant
I am Mark Rodriguez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us.
assistant