Hi, I am Ruth Thompson.
user
Hello, How can I serve you the day?
assistant
 I want to update my trip dates as my meeting got postponed. Please help me in changing reservation.
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a while, while I check the status of your reservation.
assistant
Ok.
user
Thanks for the time. There is no active reservation found, on your name, to change it.
assistant
Ok, no issues. Thanks for your help and support.
user
Thank you for reaching us, with a query.
assistant