Hello.
user
Hello. How may I help you?
assistant
Melissa Harris here. I want to cancel my recent reservation due to some personal issues, so please help me in this issue?
user
Sure, I am glad to help you in flight ticket cancellation. Please allow me a moment to check it.
assistant
Ok, take your own time.
user
Thank you for being on hold, I have checked based on your request in our booking portal but it is showing that there is no reservation found for the user name to cancel it.
assistant
That's fine, thank you for your service.
user
You are most welcome and thank you for reaching our agency.
assistant