Hi.
user
Hello, how may I help you today?
assistant
Due to the sudden change in climate, my badminton tournament got postponed. So I request you to change my existing reservation.
user
Sure, I am here to help you with this. May I know your name please?
assistant
Sure, Kimberly Johnson here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Johnson, there is no reservation found as per your name to change it.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome.
assistant