Hi.
user
Hello. How may I serve you at this moment?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please wait for some time. Can I know your good name please?
assistant
Ok, I will wait. Sure, my name is Justin Brown.
user
There is no recent reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for reaching us.
assistant