Hello, I am Eric Wilson.
user
Hello, how can I serve you?
assistant
I am planning to visit an University of texas at Austin has been postponed so, can you please change my existing reservation?
user
Sure, Please wait a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant