Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation. Can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Myself Jacob Johnson.
user
Please hold on.
assistant
Ok.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant