Hello.
user
Hello, how may I guide you at present?
assistant
Can you please help me to cancel my previous reservation on the name of James Turner?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you for accepting my request.
user
Please wait for a couple of minutes.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
No issues, thank you for informing me.
user
Thank you for reaching us.
assistant