Hello.
user
Hello, how may I assist you today?
assistant
I need to change my recent reservation, can you help?
user
Sure, may I know your name?
assistant
Myself Emily Harris.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to change.
assistant
That's ok, thank you for the information.
user
Thank you for reaching our service.
assistant