Hi.
user
Hello, how can I aid you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please provide me your name.
assistant
My name is Steven Lewis.
user
Please wait.
assistant
Sure.
user
There is a no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Have a good day.
assistant