Hi.
user
Hello, how can I amend you?
assistant
I am Benjamin Hill. I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for approaching us.
assistant