Hello.
user
Hello. How can I help you?
assistant
My business trip has been postponed.Can you please help me in cancelling the recent reservation?
user
Sure, could you please tell me your name?
assistant
My name is David Wilson.
user
OK. Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Thank you for your information.
user
You are welcome.
assistant