Hello, I am Michael Nelson.
user
Hello. How can I help you?
assistant
Owing to emergency I need to cancel my recent reservation. Please help me out with doing this?
user
Sure, we are here to help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. There is no reservation found by this name.
assistant
No problem, Thank you for the information.
user
Thank you for contating us.
assistant