Hello.
user
Hello, how may I help you?
assistant
I am Angela Miller. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please wait for a while.
assistant
Ok, thank you for your response.
user
Sorry, there is no active reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
My pleasure.
assistant