Hi, I am Carolyn Clark.
user
Hello, how may I assist you today?
assistant
I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Could you please change my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you for opting us.
assistant