Hello.
user
Hello, how may I render you for today?
assistant
I want to cancel my recent reservation due to sudden demise of granny. Could you help me with that?
user
We are very sad to hear this. May I know your good name for further process?
assistant
I am Patrick Jones.
user
Please, hold on.
assistant
Sure.
user
Thank you for your precious time. We have found a reservation on your name, I have cancelled it.
assistant
Thank you.
user
Thank you for reaching us, hope you to see you again.
assistant