Hello.
user
Hello, how can I help you for the day?
assistant
I am Jonathan Martinez. Can you please help in cancel my previous reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Jonathan Martinez, we haven't found any reservation under your name in our database.
assistant
It's ok, thank you for your kind service.
user
Thank you for choosing us.
assistant