Hello.
user
Hello, how can I help you?
assistant
I am Kenneth Harris, I want to cancel my ticket as my plan to visit my friend is cancel. Can you help me with that?
user
Sure, I am here to help you. Please wait for a minute.
assistant
Sure.
user
We are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thanks for approaching us.
assistant