Hi.
user
Hello, how can I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I am happy to help you. Can I have your good name?
assistant
Emma Anderson here.
user
Sorry, there is no active reservation on your name in our records.
assistant
No problem, thanks for the information.
user
Thank you for choosing us.
assistant