Hello.
user
Hello. How can I help you today?
assistant
I am Stephanie Hall. I am planning to change an existing reservation, due to health issue. Can you please help me out?
user
Sure, I am glad to help you to change your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, I didn't find any reservation on your name in our database to change your reservation.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant