Hello.
user
Hello. How may I serve you today?
assistant
I am Daniel Rodriguez. I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are here to assist you. Please wait a moment I will check the reservation list.
assistant
Sure, take your time.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant