Hello.
user
Hello, how can I provide assistance to you?
assistant
I would like do some modifications in my existing reservation, can you help me in that?
user
Sure, may I know your good name?
assistant
Sure, myself John Hall.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant