Hello.
user
Hello.
assistant
I'm Andrew Brown.
user
How can I help you Andrew Brown?
assistant
I want to change my reservation because, the friend I was going to visit previously is out of town.
user
Ok, wait a moment please.
assistant
Ok, sure.
user
Sorry to say, there is no reservation found with your name to change.
assistant
No problem with it.
user
Thank you and have a great day.
assistant
Thank you for your service.
user