Hi.
user
Hello, how may I oblige you today?
assistant
Will you help me in cancelling the reservation with the name of Dorothy Robinson, due to bad weather conditions?
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, thee is no reservation found on your name.
assistant
Fine, thank you for your information.
user
Thank you for contacting us.
assistant