Hello.
user
Hello, how may I serve you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Jennifer Miller.
user
Ok, wait for a mean while please.
assistant
Sure.
user
Sorry to say, that there is no reservation found as per your name to cancel it in your database.
assistant
No problem, thank you for the information.
user
You are welcome.
assistant