Hello.
user
Hello. How can I assist you today?
assistant
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
user
May I know your name please?
assistant
Sure, I am Patrick Wright.
user
Please give me a moment.
assistant
Ok, take your own time.
user
There is no reservation found with your given name in our data.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant