Hello.
user
Hello. How may I assist you now?
assistant
I want to cancel my recent due to some health issue. Can you help me?
user
Sure, can you tell me your name to check with previous booking?
assistant
Yes, I am Laura Allen.
user
Give me a moment to check with availability.
assistant
Sure.
user
Laura Allen, no reservation was found by your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user