Hello.
user
Hello, how may I assist you?
assistant
As my plan to go for holiday trip got postponed, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Robert Gonzalez.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for opting us.
assistant