Hello.
user
Hello.
assistant
I am Nancy Collins.
user
How can I help you at this moment.
assistant
As my meeting got postponed, can you please help me in changing my existing reservation?
user
Sure Collins, I am here to help you to change your reservation.
assistant
Thank you.
user
Can you give me a moment to check your previous reservation?
assistant
Sure.
user
Sorry Collins, no reservation is found on your name to change your reservation.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Welcome, thank you for choosing us.
assistant