Hi.
user
Hello, do you need any help from us?
assistant
Can you help me in changing my recent reservation?
user
Sure, could I have your name please?
assistant
My name is Ashley thomas.
user
Ok, please allow me a moment.
assistant
Sure.
user
I have found your reservation, can you please tell me your trip dates?
assistant
My trip dates are from Jan 29 to Jan 31.
user
Ok, may I know your location airport codes?
assistant
My airport codes are from ATL to SEA.
user
Ok, may I know your class preference?
assistant
I need to travel in business class.
user
Ok, do you need direct or connecting flight?
assistant
I need a connecting flight.
user
Sorry, there is no flight with your request.
assistant
Ok, No issues. Thank you.
user
You are welcome, have a great day.
assistant