Hello.
user
Hello. How can I aid you?
assistant
Kimberly Rodriguez here. I need to change my existing reservation due to some issues, can you help me?
user
Sure, please allow me a moment to check for the status.
assistant
Sure, take your time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant