Hello.
user
Hello.
assistant
I am Susan Clark.
user
How may I guide you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Susan, no reservation has been found on your name in our database.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us.
assistant