Hello.
user
Hello. How can I help you today?
assistant
I am Dorothy Harris. I need to cancel my reservation due to some crisis in my reservation, can you help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant