Hello,.
user
Hello, how may I guide you today?
assistant
I am Ryan Wilson. I want to cancel my reservation, due to postponed of my interview.
user
Sure, we will help you with cancellation. Please wait for a while, to check the status of your reservation and let you know.
assistant
Thank you. Sure, I will wait.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, thanks for informing.
user
Thank you for contacting us.
assistant