Hello.
user
Hello.
assistant
I'm Jack Walker.
user
How can  I assist you at this moment?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure Jack Walker, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Jack Walker, no reservation has found under your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user