Hello.
user
Hello,. How can I assist you today?
assistant
I am Brian Gonzalez want to cancel my reservation due to bad weather conditions. Can you please help me in cancelling my reservation?
user
Sure, please hold on. I will revert to you.
assistant
Ok.
user
Thanks for being on hold, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thanks for approaching us, hope to serve you again.
assistant