Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name please?
assistant
Sure, my name is Katherine Taylor.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant