Hello.
user
Hello, how may I assist you?
assistant
I am Donna Nelson. I made a reservation earlier this week, but I have to cancel it, can you please help me to cancel my reservation?
user
Sure, please wait for a while. Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your good response.
user
Thank you for opting us, have a good day.
assistant