Hello, I am Emily White.
user
Hello, how may I help you at this moment?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Sure, please give me a moment.
assistant
Ok, take your time.
user
I will check the details.
assistant
Ok.
user
Sorry, there is no ticket is showing on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us. Have a nice day.
assistant
Welcome.
user