Hello.
user
Hello, how may I help you?
assistant
Due to my ill health, I am cancelling my trip to Dallas. Can you please cancel my recent reservation?
user
Sure, please provide me your name to check the status.
assistant
My name is Larry Evans.
user
Evans, there is no reservation found with your details.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for reaching us.
assistant