Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me?
user
Sure, can I know your name please?
assistant
I am Helen Jackson.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok fine, thanks for your response.
user
Thank you for approaching us.
assistant