Hello, I am Samuel KIng.
user
Hello, how can I assist you now?
assistant
I want to cancel my trip due to an emergency. Can you help me in cancelling my ticket?
user
Sure Samuel King, I am happy to help you with that.
assistant
Ticket was booked on the name Samuel King.
user
Please wait a moment to check your reservation status.
assistant
Take your time.
user
Sorry Samuel King, no reservation has found under your name to cancel.
assistant
No issues. Thank you for checking.
user
Thank you for choosing us, have a good day.
assistant