Hello. I am Richard Walker.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your given name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant