Hello.
user
Hello. What type of assistance do you need from our travel agency?
assistant
I need to cancel my recent ticket because the trip was cancelled due to some of my friends are not coming to the tour. Can you please help me to cancel the ticket?
user
Sure, I am happy to help you with the ticket cancellation.
assistant
Thank you for considering my request.
user
May I know your name for checking purpose?
assistant
My name is Jerry Anderson.
user
Thank you for your information, there is no active reservation found for the user name.
assistant
It's ok, I think the ticket is not reserved properly. Anyways thanks a lot for your help in checking the ticket status.
user
You are most welcome. Thank you for approaching us. Have a nice day.
assistant
You are welcome.
user