Hello.
user
Hello, how may I guide you?
assistant
I'm Daniel Taylor, I would like to cancel my reservation due to sudden change in my journey. Please, assist me about it.
user
Sure Daniel, please give me a moment to check.
assistant
Ok, sure.
user
Sorry Daniel, there is no reservation found in our records.
assistant
Not an issue, thank you for the information.
user
You are most welcome.
assistant