Hello, I am Catherine Parker.
user
Hello, how can I be your helping hand?
assistant
I just want to cancel my recent reservation, due to sudden demise of my great grandfather.
user
Ok, please stand by.
assistant
Sure.
user
Thanks for being on hold. We are very sorry to inform you that, There is no reservation found on Catherine Parker.
assistant
Ok, not an issue. Thanks for your help.
user
Thanks for choosing us, have a great day.
assistant