Hello.
user
Hello.
assistant
Myself Stephen King.
user
How may I assist you?
assistant
As my business trip is cancelled as of now. Can you please help me cancelling my reservation?
user
Sure, wait a moment.
assistant
Ok.
user
Sorry, no reservation has been found on your name.
assistant
That's ok. Thank you for your information.
user
Thank you for contacting us.
assistant