Hello,.
user
Hello,. How can I amend you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you help me in cancellation?
user
Sure, we are here to aid you. Let me know your name for checking your reservation.
assistant
My name is Joseph Roberts.
user
Please, wait.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name in our database.
assistant
No problem, thank you.
user
Thank you for availing us.
assistant