Hello, I am Jacob Thomas.
user
Hello, how can I help you?
assistant
Please book me a direct flight from LAX to CLT as I have to consult my doctor.
user
Sure, we are ecstatic to help you. When are you planning to make your journey?
assistant
I would start on 02/19 and return on 02/21.
user
Thank you for providing all necessary details, please stand by I will check and revert to you.
assistant
Ok.
user
 Thank you for waiting, we did not find any flights matching your credentials.
assistant
It's Ok, thanks for your response.
user