Hello. I am Matthew Hill.
user
Hello. How can I aid you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry Matthew Hill, no reservation found on your name in our reservation list.
assistant
It's ok, thank you for your information.
user
Thank you for opting us, have a nice day.
assistant