Hello.
user
Hello, how may I help you today?
assistant
Please help me to cancel my active reservation.
user
Sure, please share your name to proceed further.
assistant
Myself Richard Rodriguez.
user
Please wait a moment.
assistant
Ok.
user
We found a reservation on your name. Can I proceed to cancellation?
assistant
Yes, please.
user
Your ticket has been cancelled successfully.
assistant
Thank you so much.
user
Thank you for choosing us.
assistant