Hi.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, so, can you please cancel the ticket for me?
user
Sure, wait a moment I will check it out whether your reservation existed or not.
assistant
Ok.
user
Can I have your name to proceed further?
assistant
Sure, I am Jennifer Thomas.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us. Have a great day.
assistant