Hello, I am Carolyn Johnson.
user
Hello, how can I be your helping hand?
assistant
My visit to a tour got postponed, can you help me to cancel my recent reservation.?
user
Sure, please wait for a minute.
assistant
Ok.
user
Thank you for waiting. We could not found any reservation.
assistant
Ok, thanks for the information.
user
Thank you, for choosing our agency.
assistant