Hello.
user
Hello. How can I assist you today?
assistant
I have booked a flight ticket to New York city to attend a meeting but due to some issues in the office, our manager decided to conduct the meeting in Oakland. So, I need to change the travel airport codes. Can you please help me in changing the ticket details?
user
Sure, I will help you with that. For changing your reservation, I need your name. Will yu please mention your name for checking the reservation status?
assistant
Yes, I am Angela King.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, not a problem. Thank you for your valuable information.
user
Welcome, have a great day.
assistant