Hello, I am Steven Collins.
user
Hello, how may I aid you?
assistant
As my trip was cancelled for Denver. Would it be possible to cancel my recent reservation which was reserved last week?
user
Sure, please wait.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
That's fine, thank you for the information.
user
Thank you for connecting with us.
assistant