Hello.
user
Hello, How may I help you today?
assistant
Due to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Can you help me?
user
Sure, I can help you. May I have your name please?
assistant
Scott Miller here.
user
Please wait, I will revert to you.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issue, Thanks for the valuable information.
user
Thank you.
assistant