Hello. I am Dennis Baker.
user
Hello, how may I aid you today?
assistant
Due to sudden demise of my grand mother, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, we are here to help you. Ok, please hold a moment.
assistant
Ok.
user
Thanks for your time, we have found a reservation on your name. Would you like me to cancel?
assistant
Proceed with cancellation.
user
Sure, your reservation has been cancelled.
assistant
Thank you for your information.
user
Thank you for approaching us.
assistant