Hello.
user
Hello, how may i guide you?
assistant
Due to medical emergency at home, I would like to cancel my existing reservation.
user
Sure, can I know your name?
assistant
My name is Debra Clark.
user
I'm sorry Debra, there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your time.
user