Hello,.
user
Hello, how may I help you?
assistant
I am Amanda Thompson. I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Thank you for waiting, no reservation found on your name.
assistant
Ok, not a issue. Thank you for your information.
user
Thank you for reaching us.
assistant