Hi.
user
Hello.
assistant
I am Eric Brown.
user
How may I help you?
assistant
Can you help me in changing my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please, standby.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, No issues. Thank you.
user
Thank you for approaching us.
assistant