Hello,.
user
Hello. How can I serve you?
assistant
I want to cancel my reservation, As my friend already done the reservation with some other airlines. Can you help me in cancellation?
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
May I know your name?
assistant
Michelle Jones, is my name.
user
We didnt found any reservation by this name.
assistant
Ok, no problem. Thanks for your help and support.
user
Thank you for choosing us.
assistant