Hello,.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to misplace of journey dates.
user
Sure, I will help you. Can you please provide me your name?
assistant
Helen Harris is my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok. Thank you for sharing the information.
user
Thanks for connecting with us, have a good day.
assistant