Hi.
user
Hello.
assistant
Myself Kimberly Collins.
user
How may I assist you?
assistant
For some issues I want to cancel my reservation, can you please help me with it?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation under your name.
assistant
It's ok. Thank you for the information.
user
Welcome, have a good day.
assistant