Hi.
user
Hello, how may I serve you now?
assistant
My visit to the Indianapolis 500 has been postponed, due to some technical issues.
user
Ok.
assistant
For this reason, I want to change my reservation with the name of Laura Gonzalez. Will you oblige me in this?
user
Sure, please standby.
assistant
Thank you.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Ok, no problem. I will go with another way.
user
Thank you for availing us.
assistant
Thank you.
user