Hi.
user
Hello, how may I assist you?
assistant
I am Jason Walker. I want to cancel my reservation  due to sudden change in my trip.
user
Ok.
assistant
Can you help me?
user
Sure, please give me a minute.
assistant
Ok.
user
Thank you for your valuable time. No reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant