Hi.
user
Hello.
assistant
I am Stephen Hernandez.
user
Stephen Hernandez. How can I help you?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, can you give me moment?
assistant
Sure, take your time.
user
Sorry to inform that, there is no reservation by the name Stephen Hernandez.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant