Hello.
user
Hello. How may I best assist you now?
assistant
I want to change my reservation as my plan to meet my friend is postponed. Can you help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Amy Mitchell.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Sure.
user
Thanks for your time, we are sorry to say that there is no active reservation found on your name.
assistant
Thank you for the information.
user
Thanks for opting us, wish you a great day.
assistant