Hi.
user
Hello, how may I help you today?
assistant
Please help me to modify my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Paul Anderson here.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant