Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Margaret Allen.
user
Ok, please wait.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user