Hello.
user
Hello, how can I help you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Pamela Hall is my name.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Ok, thanks for your help.
user
Thank you very much for approaching our agency.
assistant