Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name to check with the previous reservation.
assistant
My name is Scott Hernandez.
user
Please hold a moment,.
assistant
Sure, take your time.
user
Sorry, there are no active reservations on your given name to change.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching our service.
assistant
You are welcome.
user