Hello.
user
Hello, how can I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Ok, may I know your name please to check the reservation status?
assistant
Sure, my name is Justin Carter.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Justin, there is no reservation found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant