Hello.
user
Hello, may I know your name?
assistant
I am Karen Hill.
user
Yes, Hill what can I aid you for today?
assistant
I would like to cancel my recent reservation because suddenly my interview got postponed due to heavy rains, can you please help me out with that?
user
Yes, I am here to help you.
assistant
Thank you.
user
Please, give me a moment to check the existing reservation under your name.
assistant
Sure.
user
Sorry to say this, there is no reservation under your name in our data base.
assistant
It's ok. Thank you for searching.
user
My pleasure, have a great day ahead.
assistant
Thank you.
user