Hi.
user
Hello, how can I guide you for today?
assistant
I'm Carolyn Anderson. I need your help in changing my reservation. Can you please help me with that?
user
Please give me a minute, I will check your existing reservation status.
assistant
Sure, carry on.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant