Hello.
user
Hello, how can I serve you today?
assistant
Nicole Hernandez here, I need to cancel my ticket due to some technical issue in my office, can you please help me?
user
Sure, please wait for a while.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues, may be it has been cancelled previously, anyway thank you for your support.
user
Thank you for reaching us.
assistant
Welcome.
user