Hi.
user
Hello, how may I aid you today?
assistant
Can you change my reservation to new trip dates?
user
Sure, may I know your good name for further checking?
assistant
Ok, I am Ryan Rodriguez.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to inform you that, there is no flight found as per your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us with a query.
assistant