Hello.
user
Hello, how may I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your good name please?
assistant
Thank you. Myself Daniel Lopez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, no issues. Thank you for checking out.
user
Thank you for reaching us.
assistant