Hi.
user
Hello.
assistant
Brenda Hill here.
user
How may I help you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant