Hello.
user
Hello, how may I help you today?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, we are perky to help you. Can I know your good name?
assistant
Myself Melissa Collins.
user
Please be on hold. There is no reservation found on your name in our database to change it.
assistant
No issue, anyway thank you for checking.
user
Thank you.
assistant