Hello.
user
Hello.
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation, will you help me with that?
user
Sure, can you please mention your name?
assistant
Nicholas Williams here.
user
Please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry there are no active reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing our service.
assistant