Hi.
user
Hello, how may I help you today?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Can you share your good name to proceed further?
assistant
Katherine Lewis here.
user
Please be on hold.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name in our database to change it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant