Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Rachel Hernandez.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for choosing us.
assistant