Hi. Carolyn White here.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to postpone of my plans. Can you help me in that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user