Hello.
user
Hello. How can I aid you for the day?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, may I know your good name to check the recent reservation on the given name.
assistant
Virginia Moore here.
user
Please wait for a moment, while I check your recent reservation.
assistant
Sure.
user
Thank you for waiting, there is no recent reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant