Hi.
user
Hello. How can I provide assistance to you?
assistant
Can you help me change my existing reservation due to bad weather conditions which was made on the name of Dorothy Hernandez. Can you help me with it?
user
Sure, I'll help you with this. Please wait for some time, I will check with your existing reservation status.
assistant
Sure.
user
Thanks for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's fine, thank you for the information.
user
Thank you for opting us. We're glad to serve you again.
assistant