Hello. I am Sarah Rodriguez.
user
Hello Sarah, how may I assist you today?
assistant
I would like to cancel my ticket as I am moving for my Semester exams, can you please cancel my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment to check your previous reservation status.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant