Hello, I am Donna Parker.
user
Hello, How can I serve you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I will help you. Please wait for a minute.
assistant
Thank you. Sure.
user
Sorry, there is no reservation found with your specified name.
assistant
Not an issue, thank you.
user
Thanks for reaching us, have a nice day.
assistant