Hello.
user
Hello, how may I assist you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know your good name please?
assistant
Myself Steven White.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for opting us.
assistant