Hello.
user
Hello. How may I assist you today?
assistant
Myself Andrew Clark.
user
Yes Clark.
assistant
I want to cancel my reservation, due to some change in my schedule.
user
Ok, please hold on a moment to check your previous reservation status.
assistant
Ok, please take your own time.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! That's fine may be my friend has cancelled it already. But anyway thank you for helping me out.
user
Thank you for contacting us, have a great day.
assistant