Hello.
user
Hello.
assistant
I am Alexander Mitchell.
user
How can I assist you?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, please give me a minute.
assistant
Ok.
user
Sorry Mitchell,  there is no reservation available on your name.
assistant
That's ok, thank you.
user
You are welcome.
assistant