Hello.
user
Hello. How may I guide you today?
assistant
My wedding venue has been changed, so I want to amend my existing reservation.
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
Patricia Brown here.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching to our services.
assistant