Hello.
user
Hello. How may I serve you today?
assistant
Can you help me to change my reservation?
user
Sure, I'll try to change an existing reservation.
assistant
Thank you.
user
Please share your name to check the reservation list.
assistant
Richard Campbell.
user
Ok, give me sometime.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
No issues, thank you for checking.
user
Thank you for approaching us.
assistant