Hi,.
user
Hello, how may I serve you now?
assistant
I want to change my existing reservation due to postpone of my client meeting so, can you help me with changing my reservation?
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Jack Thomas.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you for the information.
user
Thank you for visiting us, we hope see you again.
assistant