Hi.
user
Hello, how may I aid you?
assistant
I am Elizabeth Lopez. Can you help me to change my reservation?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no issues. Thank you for your search.
user
Thank you for reaching us, have a nice day.
assistant