Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation, can you help me?
user
Sure, may I know your name?
assistant
Myself Betty Lopez.
user
Wait a minute.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant