Hi.
user
Hello. Welcome to Global travel agency, how can I assist you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Sad to hear, can you provide your name to cancel the reservation?
assistant
Myself Janet Roberts.
user
Hold on a moment please.
assistant
Ok.
user
Sorry, there is no reservation found with the name of Janet Roberts.
assistant
No problem.
user
Thank you and have a great day.
assistant
Thank you for checking.
user