Hello.
user
Hello.
assistant
I am Ashley Baker.
user
How may I assist you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I will help you. Please hold on a moment.
assistant
Sure, take your time.
user
Ashley, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant