Hello.
user
Hello. How could I support you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
May I know your name please?
assistant
My name is Anna Taylor.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found with your given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant