Hi, I am Steven Lee.
user
Hello, how may I assist you now?
assistant
Owing to an emergency, my movie shooting in New York has been postponed. So I request you to change my existing reservation.
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your support.
user
Thank you for reaching us.
assistant