Hello.
user
Hello, how can I assist you?
assistant
Please help me to cancel my recent reservation as my meeting got postponed.
user
Sure, may I know your name?
assistant
I am Gregory Thomas.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant