Hello,.
user
Hello, how may I help you the best today?
assistant
I am Stephanie Carter. I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Ok, please wait. I will check your reservation and update you.
assistant
Ok.
user
Sorry to inform you, we did not find any reservation on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for reaching us, have a nice day.
assistant