Hello, Eric Lewis here.
user
Hello, How can I help you?
assistant
The Maine Lobster Festival has been postponed, so I would like to change my reservation.
user
Sure, Wait a minute I will check and get back to you.
assistant
Ok.
user
Sorry to tell that there is no reservation on your name.
assistant
Ok, No problem. Thanks for your service.
user
Thank you for approaching us.
assistant