Hello.
user
Hello, how can I assist you today?
assistant
I need to cancel my reservation because my friend marriage has been cancelled. Can you please help me in cancelling?
user
Sure, may I know your name please?
assistant
Jessica Smith is my name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your information.
user