Hello.
user
Hello, how can I oblige you?
assistant
I am Laura Lewis. I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your details and let you know the status.
assistant
Ok.
user
Laura Lewis, we have found a reservation on your name. Are you sure to cancel it?
assistant
That's Fine. Thank you.
user
I have cancelled your reservation successfully. Thank you for opting us.
assistant
Ok.
user