Hello.
user
Hello. How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
My reservation was done under the name Jack Miller.
user
Give me a moment.
assistant
Sure, take your time.
user
Jack, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant