Hello.
user
Hello, how may I assist you?
assistant
Due to some health issues, I could not attend my meeting at Washington. Will you help me to change my existing reservation?
user
Sure, I will help you.
assistant
Thanks.
user
May I know your good name please?
assistant
Sure, my good name is Nicholas Miller.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name to change.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant