Hello.
user
Hello, how may I assist you today?
assistant
As my plans to visit Detroit got postponed, can you please help me in changing my existing reservation to Detroit?
user
Sure, can you please let me know your name to check the reservation?
assistant
My previous reservation has done with my name Mary Lopez.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that there is no reservation found on your name.
assistant
Oh! Seems like something went wrong while making the reservation previously.
user
Ok.
assistant
Anyways, thank you for providing information.
user
Thank you for approaching us.
assistant