Hello. I am Debra Miller.
user
Hello, how may I serve you at this moment?
assistant
Due to sudden changes, my exams has been postponed. Can you please help me with it? Can you please change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
There is no existing reservation found on your name in our records. Thank you for reaching us.
assistant
Ok, not an issue. Thank you.
user