Hello.
user
Hello, how can I help you?
assistant
I am Stephanie Carter.
user
Nice to meet you, Carter.
assistant
I want to cancel my reservation,  as I heard that there is a threat of cyclone in next week. Can you please help me with this?
user
Surely, it's one of my service. Sorry, I can't find any reservation with your name. Because your name is not  matching in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant