Hi,.
user
Hello, how may I assist you today?
assistant
I am Kevin Green, I want to cancel my recent reservation due to bad weather conditions. Can you help me?
user
Ok, I will help you, wait for a moment to check your reservation status.
assistant
Sure.
user
Kelvin, in my database I did not found any reservation with your name.
assistant
That's ok, not an issue.
user
Anything else to help you.
assistant
Thanks for your kind response.
user
My pleasure, have a pleasant day.
assistant