Hi.
user
Hello, how may I assist you?
assistant
My plan to surprise my girlfriend on her birth day but due to some health issues I want to cancel my recent reservation,. Can you help me?
user
Yes, I can help you. May I know your name to check with the current status?
assistant
I am Angela Gonzalez.
user
Thank you, we did not find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant