Hello, I am Samantha Hill.
user
Hello, how may I assist you for today?
assistant
Due to my health issue I want to cancel my recent reservation, so can you please assist me with this?
user
Sure, please wait a moment I will check your reservation details and get back to you.
assistant
Sure.
user
Sorry, I regret to say that there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant