Hi, I am Justin Lopez.
user
Hello, how may I be of your service?
assistant
I just want to cancel my recent reservation due to my plan to meet my grand parents got cancelled due to health issues. Can you help me with this?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. Unfortunately we didn't found any reservation by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for picking us.
assistant