Hi.
user
Hello. What service that you are seeking from our agency?
assistant
Sandra Miller here. I want to change my reservation, can you help me?
user
Sure, I am glad to help you. Can you please provide your name to check your previous reservation?
assistant
I already mentioned my name, it is Sandra Miller.
user
Ok. Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok, no issues, thank you for checking for the availability.
user
Thank you for approaching us, have a great day.
assistant