Hi.
user
Hello.
assistant
I want to cancel my recent reservation as my trip got postponed due to bad weather conditions.
user
What can I do for you at this moment?
assistant
Can you please help me with this?
user
Sure, may I know your good name please?
assistant
I am Andrew Lopez.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant