Hello, I am Carolyn Rodriguez.
user
Hello, how can I assist you today?
assistant
I have made an earlier reservation to attend for an meeting, due to some issues my meeting has been cancelled. Can you please help me in cancellation process?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Ok.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant