Hello.
user
Hello, how can I give assistance to you?
assistant
I am Daniel Lewis. I want to cancel my reservation due to heavy rainfall at my place. Can you please help me?
user
Definitely, I will help you. Please wait for a few minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, thank you for informing me.
user
Thank you for availing us.
assistant