Hello.
user
Hello, how can I assist you today?
assistant
Due to some emergency i need to cancel my recent reservation can you help me in cancelling my reservation?
user
Sure, may I know your name please?
assistant
I am Ronald Harris.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
No problem. Thank you for the information.
user
Thank you for choosing us.
assistant