Hi.
user
Hello. How may I be of your assistance?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
Donald Clark here.
user
Thank you for providing your name , please wait a while.
assistant
Sue, I will wait for your response.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant