Hi.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Please help me.
user
Sure, we will aid you out. let me know your name to track your details.
assistant
Reservation was done by the name Charles Davis.
user
Ok, please be on hold.
assistant
Ok.
user
Thanks for being on hold, no reservation was found based on your name.
assistant
Fine, thanks for the information.
user
Thank you for opting us.
assistant