Hello.
user
Hello, how may I assist you today?
assistant
Can you help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
I am Brian Collins.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
No issues, thank you for checking.
user
Thank you for reaching us.
assistant