Hello.
user
Hello, how can I help you?
assistant
My holiday vacation has been postponed.Can you please help me for changing the existing reservation?
user
Sure, may I know your name?
assistant
Sure, I'm Rebecca Williams.
user
Rebecca, there is no previous reservation on your details.
assistant
Ok, It's fine. Thank you for your information.
user
Is there any other trip?
assistant
No.
user
Ok, thank you for approaching us.
assistant
Welcome.
user