Hello.
user
Hello, how can I aid you today?
assistant
I am planning to change an existing reservation, due to health issue. Can you please help me out to change my reservation?
user
Sure, we are here to help you. May I know your name?
assistant
My name is Gregory While.
user
Ok, wait for for some time I will check the reservations on your name and get back to you.
assistant
Sure, I will wait for your reply.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thanks for contacting us.
assistant