Hi. I am Kimberly Hill.
user
Hello, how may I serve you today?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for visiting us.
assistant