Hi, I am William Jones.
user
Hello, how may I support you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name.
assistant
No issues, thanks for your quick response.
user
Thanks for opting us.
assistant