Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure. Can you please mention your name for further process?
assistant
Myself Betty Adams.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant