Hello.
user
Hello, how may I address you?
assistant
I am Joshua Lewis. Owing to an emergency, I would like to cancel my recent reservation. Can you please help me?
user
Sure, let me check the reservation list and get back to you.
assistant
Sure.
user
There is no reservation found by the name you provided.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant