Hi.
user
Hello, May I know what kind of service you are expecting from us?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name, then It will be easy for me to check your reservation?
assistant
My name is Charles Perez.
user
Please stand by.
assistant
Ok.
user
Thank you for waiting.
assistant
Ok.
user
It's very sad to inform you that, there is no active reservation found in your name.
assistant
It's ok, no issue. Thank you for your help.
user
Thank you for availing us.
assistant