Hello, I am Carolyn Turner.
user
Hello, how can I assist you today?
assistant
As I am a Doctor, I want to attend an emergency surgery in Philadelphia, PHL so I need a direct flight, Can you please be my helping hand?
user
Sure, let me know your boarding point.
assistant
CA-OAK is my boarding airport code.
user
Ok, may I know your planned journey dates?
assistant
My journey dates are from Jan 5 to Jan 7.
user
Sure, Is there any class preference?
assistant
I am comfortable with any class.
user
Thanks for your information, there were no flights running to that location due to abnormal weather conditions.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant