Hi.
user
Hello. How may I help you today?
assistant
Actually, I need to amend my reservation, can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Ok, may I know your name?
assistant
Sure, my name is Jessica Campbell here.
user
Please wait for a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user