Hello.
user
Hello.
assistant
I would like to cancel my reservation, can you please help me with that?
user
How may I help you out? Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Sure, myself Frank Evans.
user
Sorry, there are no reservations found in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant