Hello.
user
Hello,. How can I amend you today?
assistant
I am Gregory Rodriguez. Due to some important work at my office, I need to cancel my reservation. Can you please help me?
user
Sure, we are here to aid you. Please, wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for availing us.
assistant