Hi.
user
Hello. How may I aid you?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
user
Sure, we are happy to help you. May I know your good name?
assistant
Sure, Nicole Martin here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation o your name in our records and it has been cancelled successfully.
assistant
Thank you for your kind service.
user
Thank you for choosing us.
assistant