Hello.
user
Hello. Is there any help that you need from our agency?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, we are here to help you with out any charge. On whose name the previous flight ticket has booked?
assistant
Stephen Hill.
user
Ok, let me check with your details in our data base.
assistant
Ok.
user
There is a reservation on this name and it has cancelled from my side and the refund process will be initiated with in two days.
assistant
Thank you.
user
It's my pleasure and have a nice day.
assistant