Hi,. I am Gregory Evans.
user
Hello, how can I render you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please aid me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please make it cancel.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thanks for your helping hand.
user
Thank you for choosing us.
assistant