Hello.
user
Hello. How may I assist you?
assistant
I am Kevin Carter, I need to cancel my reservation as my schedule got cancelled. Can you please help me about that?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you for considering my request.
user
Please wait for a while.
assistant
Ok, have your time.
user
Sorry, there are no reservations found in our database.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us.
assistant