Hi.
user
Hello. How may I help you today?
assistant
Can you cancel my recent reservation?
user
Ok, I am here to help you with that.
assistant
Thanks.
user
May I know your good name?
assistant
Ok, I am Ruth Phillips.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant