Hi.
user
Hello, good morning! How can I assist you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I'm glad to help you with that. Can you please provide the name on which you have done the previous reservation?
assistant
Thank you. Charles Hill here.
user
Please wait while I'll check your reservation status in our database.
assistant
Ok.
user
Charles Hill, there is no active reservation found under your name to do modifications in that.
assistant
No issues, thank you for your information.
user
You are welcome, thank you for reaching us. Have a great day.
assistant