Hello, I am Carolyn Adams.
user
Hello, how may I best serve you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for approaching us.
assistant