Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation, due to some problems I am not unable to travel those dates, can you please cancel my reservation?
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, my name is Deborah Mitchell.
user
Deborah, there is no reservation found with your details.
assistant
Oh! May be I am not booked my ticket properly at that time. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant