Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, please share me your good name to proceed for further.
assistant
Thank you. Myself Charles Edwards.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant