Hi,.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to heavy snowfall. Can you aid me with this?
user
May I know your name?
assistant
My name is Janet King.
user
OK, please wait.
assistant
Ok.
user
Sorry, no reservation was found on your name.
assistant
Thank you.
user
 Thank you for opting us.
assistant