Hello.
user
Hello, how can I serve you?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, I am glad to help you. May I know your name to check with the status?
assistant
Linda Wilson.
user
Please wait a moment while I check with the status.
assistant
Sure, I will wait.
user
Thank you for waiting.
assistant
You are welcome.
user
Sorry, I am unable to find your name in our database to cancel.
assistant
That's ok. Thanks for your time.
user
Thank you for reaching us.
assistant