Hello.
user
Hello, how can I help you from my side?
assistant
I want to change my existing reservation due to postponement of my meeting. So, can you please help me out with that?
user
I am here to help you in changing your reservation. Could you please provide your name to check the reservation status with your name in our booking list?
assistant
Ok, thank you for accepting my request. Meanwhile I have reserved my flight ticket with name Jonathan Anderson please check with that name.
user
Can I put your conversation on hold for sometime to check the booking list? I apologise to say this Jonathan Anderson, after checking our booking list I am not able to find active reservation with your name.
assistant
Ok, I will wait for your reply. Take your own time.
user
I am not able change your reservation as I am not able to find active reservation.
assistant
Ok, fine thank you for your information.
user
You are welcome, thank you for reaching us.
assistant