Hello, I am Stephen Hill.
user
Hello, how may I support you?
assistant
Due to an emergency meeting, I want to change my reservation.
user
Ok.
assistant
Can you help me with it?
user
Sure, please wait a while.
assistant
OK.
user
Thanks for your time, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant