Hello.
user
Hello. I hope you are good today, how can I assist you?
assistant
I am Jessica Hernandez from Philadelphia. I want to change my travel dates in my previous reservation, can you help me with that?
user
Sure Jessica, I will check the previous reservation.
assistant
Thank you.
user
Did you reserved the ticket on the name Jessica Hernandez?
assistant
Yes, I reserved my previous ticket in my name.
user
Ok, wait a while.
assistant
Sure.
user
I am sorry to say, there is no previous reservation on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day, if you have any query's contact us.
assistant