Hello, I am John Martinez.
user
Hello, what can I do for you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, we are here to help you. Please wait a moment, I will check the reservation list and revert to you.
assistant
Ok.
user
Unfortunately, there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thanks for contacting us, wish you a nice day.
assistant