Hello. I am Steven Martin.
user
Hello, how may I help you?
assistant
Could you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, please wait for a while.
assistant
Ok. Ok, no issues.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thank you.
user