Hello.
user
Hello. Can you please give me your full name?
assistant
I am Joshua Perez.
user
How can I guide you?
assistant
I am looking to cancel my recent reservation, due to some urgent work. Can you help me with that?
user
Sure, I would be happy to help you. Give me a minute, I will check it.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found on your name.
assistant
That's not a problem. Thank you for your help.
user
Thank you for reaching us.
assistant