Hello.
user
Hello.
assistant
I am Emily Carter.
user
How can I aid you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please allow me a moment to check for the previous reservation status.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
You are welcome.
user
Sorry Emily, here I didn't found any active reservation on your name in our database to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant