Hello.
user
Hello. How can I serve you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
May I know your good name please?
assistant
My name is Raymond Jones.
user
Just hold on a moment.
assistant
Sure.
user
We found a reservation with your given name in our records. Can you please mention your airport codes?
assistant
My travelling airport codes are DEN to IAH.
user
When you are planning to make your journey?
assistant
My travelling dates are July 21 and July 23.
user
Please provide your specifications.
assistant
I need a connecting flight.
user
Unfortunately we did not find any flight on your route according to your given dates.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant