Hello,.
user
Hello, How may I amend you?
assistant
I want to cancel my recent reservation as due my illness.
user
Ok.
assistant
Will you help me in cancelling my ticket?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name to verify in the reservation list?
assistant
Reservation is done with my name Carol Lopez.
user
Ok, Please standby, I will revert to you.
assistant
Sure.
user
Thanks for your time, your name found in the reservation list. May I proceed to cancel your ticket?
assistant
Proceed with my cancellation.
user
Your ticket has been cancelled.
assistant
Thank you for assisting me.
user
Thanks for reaching us, Have a great day.
assistant