Hello.
user
Hello, how may I aid you?
assistant
Due to bad whether foot ball match has been postponed. Can you please change my reservation?
user
Sure, may I know your good name please?
assistant
Dennis King is my name.
user
Sorry, there is no reservation found with your name to change your your existing reservation.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for choosing us, hope to serve you again.
assistant