Hello.
user
Hello, how may I best serve you today?
assistant
I would like to cancel my recent reservation due to cancel of my seminar. Can you please help me?
user
Sure, please share me your good name.
assistant
I am Michael Evans.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant