Hello.
user
Hello, How can I assist you?
assistant
Can you please help me with cancelling my previous booking now?
user
Sure, May I know your name?
assistant
My name is Joshua Smith.
user
Please wait a second.
assistant
Ok, I will wait for your response.
user
Sorry, No reservation found on your name.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
Thank you for opting us.
assistant
You are most welcome.
user