Hello.
user
Hello.
assistant
Nicholas Evans here.
user
How can I aid you today?
assistant
I want to cancel my ticket as I am sick.
user
Ok. We will help with that.
assistant
Ok, please make it fast.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant