Hi.
user
Hello.
assistant
I am Gregory Wright.
user
What can I do for you today?
assistant
Will you please help me in changing my existing reservation as my plan to go for  film festival got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time, let me check with your existing reservation status.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant