Hello. Myself Amanda Lopez.
user
Hello, how may I oblige you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, please wait for a while.
assistant
Ok, will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant