Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation as my meeting got cancelled, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
I am Samuel Williams.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant