Hello.
user
Hello, how may I help  you?
assistant
I am Patricia Young. I am looking for a direct flight, could you please help me with that?
user
Sure, I am happy to help you. Can you please mention your travelling dates?
assistant
I would like to take off on 10/18 and return on 10/20.
user
What are the source and destination airport codes?
assistant
My nearest source airport code is JFK and destination airport code is OAK.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there are no flights having a connection limit 0 in this route.
assistant
That's ok, no issues. Thank you for the information.
user
Thank you for reaching us. Have a nice day.
assistant