Hi.
user
Hello. How can I help you?
assistant
My name is Michael Garcia.
user
Yes.
assistant
My holiday trip has been postponed, so I would like to change my reservation.  I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
That's ok. Thank you for your help.
user
Thank you and have a nice day.
assistant