Hello.
user
Hello. How may I assist you today?
assistant
Jack Moore here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please wait for a minute.
assistant
Ok, take your time.
user
Thanks for your reservation, I could not find any reservation with your request.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
It's my pleasure.
assistant