Hello.
user
Hello, how can I assist you?
assistant
My holiday vacation has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, I will help you. Can I know your name?
assistant
Thank you. Sure, my name is Christine Lewis.
user
Sorry Lewis, there is no reservation found with your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
It's my pleasure.
assistant