Hello.
user
Hello.
assistant
I am James Martin from Washington.
user
Welcome to flight booking agency James.
assistant
Due to some problems I am unable to travel on those dates so can you please change my travel dates in my previous reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time. Thank you for your service.
user
Thank you for contacting us, have a great day.
assistant