Hi.
user
Hello, how can I give assistance to you?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me out?
user
Sure, we are here to help you to change it.
assistant
Thank you for considering my request.
user
To proceed further, may I know your name?
assistant
Sure, my name is Virginia Davis.
user
Ok, please wait for a moment and I will check with the reservation on your name.
assistant
Sure, I will wait.
user
Thanks for waiting, there was no active reservation found on your name to change it.
assistant
Ok, no problem. I will try with the another booking agency.
user
Thank you for availing us.
assistant