Hi.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Timothy Williams.
user
Please give me a moment to check your previous reservation.
assistant
Sure, I will wait.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Thank you for your service.
user
Welcome, have a nice day. Thank you for choosing us.
assistant