Hello.
user
Hello, how can I render you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, please provide me your name.
assistant
Joshua Green here.
user
Please standby.
assistant
Ok.
user
Thanks for your precious time. Sorry, there is no active reservation found on your name to cancel.
assistant
No problem, Thanks for the information.
user
Thank you for picking us, hope to serve you again.
assistant