Hi. I am Timothy Scott.
user
Hello, may I know your good name please? How can I assist you?
assistant
My convocation dates were changed, so can you be my helping hand in changing an existing reservation?
user
Sure, please wait for a moment. I will check the status and update the information and let you know back.
assistant
Ok, take your time.
user
Thanks for waiting, no reservation found with your name to change the reservation.
assistant
Ok, not an issue. Thank you for my helping hand.
user
Thanks for contacting us. Have a nice day.
assistant