Hello.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation, as my grand fathers health is not good?
user
Sure, may I know your name?
assistant
Thank you for the response. My name is Gary Campbell.
user
Ok, wait a minute.
assistant
Ok, sure. I will wait for your response.
user
Sorry, there was no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant