Hi.
user
Hello. How may I serve you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I am happy to help you. Can I have your good name to proceed further?
assistant
I am Nancy Allen.
user
Sorry, there is no active reservation on your name in our data.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant