Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
May I know your name for the cancellation process?
assistant
Myself Angela Wilson.
user
Please wait for a moment, while I am checking with our data.
assistant
Sure, I will be waiting.
user
Sorry as per your concern I can not cancel your reservation, as your reservation is not found as per our records.
assistant
That's fine, thank you for the information.
user
Welcome, thank you for reaching us.
assistant