Hi.
user
Hello. How can I help you?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not in good condition to do journeys.
user
Yes, I can help you. Can I know your name for checking?
assistant
Sure, my name is Patrick Wright.
user
Give me a moment.
assistant
Sure, I'll wait.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant