Hello.
user
Hello, how can I help you?
assistant
Betty Moore here. I had booked a reservation to New York, but now I want to visit Washington. Can you help me with changing my reservation?
user
Please wait a while.
assistant
Ok, sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for opting us.
assistant
You are most welcome.
user