Hello.
user
Hello, how can I support you?
assistant
My name is Ruth Hill. I want to change my existing reservation due to postpone of my singing competition.
user
Sure, I will help you. Please wait for a while let me check and know you the status.
assistant
Ok.
user
Thank you for your time, I have checked in reservation list to change your existing reservation details, but could not find any reservation with your name.
assistant
No issue, thanks for your service.
user
Thank you for contacting us.
assistant