Hello.
user
Hello, how may I assist you today?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, I will help you with that. May I know your good name to check the reservation?
assistant
Daniel Nelson here.
user
Thanks for the name, please wait for a moment and let me check the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for visiting us, we hope see you again.
assistant