Hi.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation due to postpone of my press conference. Can you please change my reservation?
user
Sure, may I know your name?
assistant
My name is Jason Jones.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, anyway thank you for checking.
user
Thank you for reaching us.
assistant