Hi.
user
Hello, how may I serve you today?
assistant
Please book a flight ticket from PHX to IAH.
user
I am here to help you with your concern. Sure, can you please let me know your trip dates?
assistant
My trip is in July from 5th to 7th.
user
Would you like to fly with connecting flight or direct flight?
assistant
I need a lay off in my journey.
user
Could you help me with your name please? So, I can check for the flights availability.
assistant
I am Donna Hernandez.
user
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant