Hello, I am George Rodriguez.
user
Hello, how may I aid you today from my end?
assistant
I want to postpone my trip due to an emergency. Can you aid me to to do some modifications in my existing reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Take your time.
user
George, I found an active reservation on your name in our data. Please provide me your trip dates.
assistant
I am planning to start on May 5th and return on May 11th.
user
May I know your location airport codes?
assistant
Search for the flights from ORD to DCA.
user
Do you have any other requirement to met?
assistant
Yes, I need 1 stop.
user
Sorry  George Rodriguez, there is no flight in your route with your travel dates.
assistant
No issues. Thank you for checking.
user
Ok, thank you for reaching us.
assistant
You are welcome.
user