Hello.
user
Hello, how can I assist you for the day?
assistant
I am Cynthia Walker. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you. Please wait for a minute.
assistant
Sure, take your time.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for availing us.
assistant