Hi.
user
Hello. How can I help you?
assistant
I am Emma Mitchell, I want to cancel my reservation as my brother met with an accident. Can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem. Anyway, thank you.
user
Welcome, have a nice day. Thank you for choosing us.
assistant