Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Deborah White.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait for your information.
user
Deborah White, there is no active reservation found on your name in our reservation list to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us, have a great day.
assistant