Hello.
user
Hello. How can I provide service to you?
assistant
I would like to do some changes in my reservation because mistakenly I give wrong date.Can you look it out?
user
Sure. May I know your good name?
assistant
Please, check the details of reservation on Paul Wilson.
user
Ok. Unfortunately, There is no reservation found against your name.
assistant
That's ok. Thank you for your information.
user
Ok, Thank you.
assistant