Hi.
user
Hello.
assistant
I am Elizabeth Campbell.
user
How may I serve you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a moment, I will check the reservation list and get back to you.
assistant
Sure.
user
Elizabeth Campbell, there is no active reservation on your name.
assistant
That's ok, thank you.
user
Thank you so much for choosing us.
assistant