Hello.
user
Hello, Good Morning.
assistant
My name is Larry Carter.
user
Larry, how may I guide you?
assistant
I have already booked my ticket to Boston, due to a medical conditions I would like to cancel my trip.
user
Sure, do you want me to cancel your existing reservation?
assistant
Yes, can you please help me with that?
user
Sure, please hold on for a moment while I check for any existing reservations with your name.
assistant
Ok, please check. That's fine.
user
I am sorry to inform you that there are no active reservations with your names.
assistant
Thank you for your time.
user
Thank you, have a good day.
assistant