Hello.
user
Hello.
assistant
Myself Edward Hernandez.
user
How may I aid you?
assistant
I want to cancel my reservation as I got a call from my hometown. Can you aid me with that?
user
Sure, I am gleeful to help you.
assistant
Thank you for your kind response.
user
Please allow me a moment.
assistant
Sure, have your time.
user
Sorry, there are no reservation found on your name.
assistant
Not an issue with that, it might be cancelled by my manager but he did not informed me yet. Anyways thank you for the information.
user
Thank you for approaching us.
assistant