Hi.
user
Hello, how can I serve you?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is James White.
user
Ok, please stand by.
assistant
Sure.
user
Thank you, sorry no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user