Hi.
user
Hello, how can I provide assistance to you?
assistant
Due to bad weather conditions, I want to change my recent reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
Carolyn Jones.
user
Please stand by.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant