Hello. I am Anthony Moore.
user
Hello, how may I help you for the day?
assistant
Due to bad weather, so I want to cancel my reservation. Can you please help me with it?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Sorry no reservation has been found with your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank  you for opting us.
assistant