Hello.
user
Hello, how may I aid you for today?
assistant
I am John Miller. I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
I am here to help you about that.
assistant
Thank you.
user
Sorry Miller, there is no active reservations under your name.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here.
assistant