Hi.
user
Hello. How can I serve you?
assistant
Can you please help me to cancel my recent reservation due to my exam got cancelled?
user
Sure, I can help you. Please wait a while.
assistant
Ok, you can check by this name Emma Miller.
user
OK. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant