Hello.
user
Hello, how can I assist you?
assistant
Myself John Miller. I just want to cancel my recent reservation due to some health issues, can you help me?
user
Ok, I have to ask you to wait while I check for your reservation. Can you wait?
assistant
Ok, take your time.
user
Thank you for waiting, I had not found the reservation on the name you have given. Sorry for the inconveniences. Thank you for connecting with our agency.
assistant
It's ok, no problem, thank you for your information.
user