Hi.
user
Hello.
assistant
Linda Jones here.
user
How can I assist you today?
assistant
I want to change my reservation due to my brother's accident, can you help me?
user
Ok, sure I will check for your reservation. Please stay in online for a while.
assistant
Ok, please check it soon.
user
Sorry Jones, I did not find any reservation with your name in my database to change.
assistant
Ok, no issues with it. Thank you for checking with my previous reservation. Thank you for assisting me.
user
Most welcome.
assistant