Hello,. I am Nancy Rodriguez.
user
Hello, how may I oblige you today?
assistant
I need to cancel my recent reservation, as I need to stay back in own city due to my house collapsed by floods. Could you please help me with cancellation?
user
Sure, we are here to help you. Please hold a moment.
assistant
Ok.
user
Thanks for your valuable time, sorry, no reservation found with provided name.
assistant
Ok, not an issue. Thank you for your great information.
user
Thank you for availing us, have a great day ahead.
assistant