Hello.
user
Hello. How may I help you?
assistant
My name is Ruth Rodriguez. I want to cancel my reservation, as my friends are coming near me on those dates, can you please cancel my ticket?
user
Yes, sure. Please hold on for a moment.
assistant
Sure.
user
There is no reservation on your name. Sorry for inconvenience.
assistant
That's ok. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant