Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, because my friends already done the reservation with some other airline. So, aid me in this.
user
Sure, may I know your name?
assistant
On the name of Kathleen White, reservation was done.
user
Please wait a moment, I will check an revert you.
assistant
Ok, I will wait.
user
We have gone through the reservation list, but could not find any reservation on your name.
assistant
Fine, thank you for your kind information.
user
Thank you for reaching us.
assistant