Hello.
user
Hello, how can I aid you today?
assistant
I am Andrew Robinson. I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant