Hi.
user
Hello, could you please tell us for what help you approached us?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Ok, could I have your name please?
assistant
My name is Steven Walker.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Not a problem, thanks for checking.
user
You are welcome, have a great day.
assistant