Hi.
user
Hello, how may I assist you?
assistant
Due to heavy rains in my existing location, I want to cancel my reservation.Could you help me in cancellation of ticket?
user
Sure, please wait for a moment.
assistant
Sure. Take your time.
user
May I know your good name please?
assistant
Ok, my name is Samantha Davis.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, no problem. Thank you for your help.
user
You are welcome.
assistant