Hello.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Sure, may I know your name please?
assistant
Sure, my name is Justin Allen.
user
Ok, please hold on a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name.
assistant
No problem, thanks for your prompt response.
user
Thank you for reaching us.
assistant