Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I can help you. On whose name, the reservation has been made earlier?
assistant
It's on my name only, my name is Jason Walker.
user
Please wait for a while.
assistant
Sure, I'll wait.
user
Thanks for your time, there is no active reservation found in your name to cancel.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for availing us, we will try to serve you for the next time.
assistant