Hello.
user
Hello. How can I help you?
assistant
I got to know that, the service of AA airline is not good.So I want cancel my reservation, can you help me?
user
Ho! I'm sorry, can I know your name to check your reservation?
assistant
My reservation is done in the name of Stephanie Carter.
user
Are you sure that you have done the reservation on the above mentioned name?
assistant
I am sure about it.
user
Then sorry, there is no reservation done on that name. Do you have any more queries please?
assistant
No, thanks. Thank you for checking.
user
Thank you and have a nice day.
assistant