Hello.
user
Hello. How may I assist you now?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
My name is Laura Lopez.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for approaching us, hope you have a great day.
assistant