Hello.
user
Hello, how may I render you for the day?
assistant
Due to some health issues I need to change my reservation. can you please help me out in changing my reservation.
user
Sure, may I know your name to change the reservation?
assistant
I am Margaret Jackson.
user
Sorry, there is no reservation found on your name.
assistant
No, problem. Thank you, for the information.
user
Thank you for reaching us.
assistant