Hello.
user
Hello, how may I best oblige you today?
assistant
Due to emergency, I want to cancel my recent reservation. Will you help me in that?
user
Sure, we are perky to assist you. May I know your name please?
assistant
My name is Stephanie Carter.
user
Ok, please be on hold.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant