Hi.
user
Hello.
assistant
I am Patricia Roberts.
user
How can I help you?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
No problem.
user
Thank you for reaching us, have a good day.
assistant
Thanks for the help.
user