Hello, I am Carol Thompson.
user
Hello, Carol. How can I assist you today?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Carol, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant
Welcome.
user