Hi.
user
Hello. How may I assist you now?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Ok, may I know your name to check with your previous booking?
assistant
Myself Helen Anderson.
user
Helen Anderson, there is no flight reservation found by your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for choosing our services regarding your help. Have a nice day.
assistant