Hello.
user
Hello, may I know your name please?
assistant
I am Alexander Turner.
user
Yes, how can I help you?
assistant
Actually, there is match cancelled, so can you cancel my reservation? Please check.
user
Sure, please wait for a moment. Sorry, there is no reservation found by your name.
assistant
Oh! not an issue. Thank you for your quick response.
user
Thank you and have a nice day.
assistant