Hi.
user
Hello.
assistant
I am David Edwards.
user
How can I help you?
assistant
I want to change my reservation, can you help me with that?
user
Sure. Reservation found. Can I know your airport codes?
assistant
My airport codes are BOS and PHX.
user
Let me know your travel dates?
assistant
My trip dates are Dec 17 and 19.
user
Do you have any preferences?
assistant
I need a connecting flight.
user
Found ticket with airline AA for price 200 having flight number 1018.
assistant
Please proceed.
user
Ticket is booked.
assistant
Thanks for your kind assistance.
user
Thank you.
assistant