Hello.
user
Hello, how may I help you?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, I am happy to help you. Can you please tell me your name?
assistant
Sure, myself Karen Edwards.
user
Sorry, there is no reservation with your name to change further.
assistant
Oh! It might not be booked properly. Anyway, thank you for your time.
user
Thank you.
assistant
Most welcome.
user