Hello.
user
Hello, how may I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Joshua Lopez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Lopez, there is no reservation found as per your name in our database.
assistant
No issues, thank you for checking.
user
Thank you for reaching us with a query.
assistant