Hello.
user
Hello, how can I serve you at this moment?
assistant
Actually my Hockey competition is postponed so that I want to cancel my recent reservation. Can you help me?
user
I am here to help you about your query.
assistant
Thank you.
user
Please be on hold for a while to check the reservation status with your name in our booking list. Can you please provide your name for that?
assistant
Yes, I am Cynthia Taylor.
user
Ok, please let me check our booking list with your name. I regret to say this Taylor, there are no active reservations with your name.
assistant
Ok, not a problem. Thank you for your information.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant