Hello.
user
Hello. What type of assistance do you need from our agency?
assistant
I have booked a ticket to enjoy with my friends but suddenly trip got cancelled. So please help me with cancelling my reservation.
user
Sure, I am ready to help you with the ticket cancellation. Can you please tell me your good name?
assistant
Thank you. Myself Patrick Jones.
user
Ok, please give me a minute. I will check your ticket status and get back to you.
assistant
Sure, take your time.
user
Sorry to inform you that, I have not found any active reservation with your name in our database to cancel.
assistant
Oh! It may not be booked properly while booking. Anyway, thank you for your time.
user
You are welcome. Thank you for choosing us.
assistant