Hello.
user
Hello.
assistant
Jacob Robinson here.
user
Jacob Robinson, how may I assist you with today?
assistant
I just want to cancel my previous reservation due to abnormal weather condition, can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a minute while I check for your details.
assistant
Ok.
user
Thank you for your time. I have cancelled your ticket.
assistant
Thank you for your service.
user
Thank you for reaching us. Have a happy time.
assistant