Hi.
user
Hello, how may I render you?
assistant
I am Deborah Hall. I want to cancel my reservation as my lab exam got cancelled. Can you help me?
user
Sure, please give me a moment to check your details and revert to you.
assistant
Ok.
user
Deborah Hall, we found a reservation on your name. Shall I proceed to cancel it?
assistant
Ok, please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thanks for your support.
user
Thank you for consulting us.
assistant