Hello, I am Laura King.
user
Hello, how may I oblige you today?
assistant
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Please help me in cancelling?
user
Sure, please wait for some time.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant