Hello.
user
Hello. How can I serve you today?
assistant
I need to change my boarding point of my existing reservation as I need to go to other place first and I will start from there. Can you help me out with this?
user
Sure, I am happy to aid you in changing.
assistant
Thank you.
user
On which name your previous ticket has been reserved?
assistant
My name is Jack Green.
user
Please hold on a moment, I will check and get back to you.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant