Hello.
user
Hello. How may I help you?
assistant
I am trying to cancel my ticket, can you please help me?
user
Sure, may I know your name to check the ticket status?
assistant
Ok, I am Sarah Rodriguez.
user
Sorry Sarah, there is no reservation found with your name in our system data.
assistant
It's ok, thank you for searching.
user
You are welcome. Thank you for reaching us.
assistant