Hi.
user
Hello, how can I be your helping hands for today?
assistant
I am Andrew Hall. Owing to an emergency I want to cancel my reservation, can you help me?
user
I will be your support in cancellation of your reservation.
assistant
Thank you.
user
I have hardly tried to find your existing reservation but, no reservation has been found with your name to cancel.
assistant
No problem, thanks for checking.
user
You are most welcome, thank you for choosing our service. Hope you have a nice day.
assistant