Hi.
user
Hello, may I know your name?
assistant
I am Stephen Scott.
user
Stephen Scott, how may I serve you today?
assistant
Due to delay in submission of my project work at office, I need to cancel my reservation. Will you help me in this?
user
Sure, I am here to help you.
assistant
Ok.
user
Please stand by for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found under your name to cancel.
assistant
No problem. Thank you for aiding me.
user
Thank you for reaching us.
assistant