Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Larry Phillips. I want to do some modifications in my previous reservation, due to some health issue. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry Larry Phillips, no reservation has found under your name to change.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant