Hello, my name is Sarah Edwards.
user
Hello, Sarah Edwards. How can I help you?
assistant
Can you help me change my existing reservation as my examinations got postponed?
user
Sure. Please standby.
assistant
Sure.
user
Thank you for your time. We found that there was no reservation found with your name.
assistant
Ok, thank you for your response.
user
Thank you for opting us.
assistant