Hi, I am Mark King.
user
Hello, how can I help you?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time.
assistant
Sure.
user
Thanks for waiting there is no flights found on your name.
assistant
Ok, thanks for the information.
user
Thanks for choosing us.
assistant