Hi.
user
Hello, how can I help you today?
assistant
Actually, I need to amend an existing reservation which is done due to health issues, can you please help me out?
user
Sure, may I know your good name?
assistant
Sure, my name is Alexander Perez.
user
We found a reservation on your good name.
assistant
Ok.
user
Please share me your source and destination points.
assistant
My airport codes are CLT and BOS respectively.
user
May I know your planned travel dates?
assistant
My planned travelling dates are 11/18 and 11/20.
user
Do you have any other specifications?
assistant
Flight has to be with a single connection.
user
Please wait for a moment.
assistant
Sure, I will wait.I used to prefer business class to travel.
user
Sorry to say that, no flights were found with your given details.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant