Hello.
user
Hello.
assistant
I am Jason Perez.
user
How can I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I'm glad to help you with that. Please allow me some few seconds to check your reservation status.
assistant
Sure.
user
Jason Perez, there is no reservation found under your name to do cancellation.
assistant
No problem, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant