Hello,.
user
Hello,.
assistant
I am Dorothy Thomas.
user
How may I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you aid me with this?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time.
assistant
My pleasure.
user
There is no active reservation found in your name.
assistant
It's ok, not a problem. Thanks for your quick response.
user
Thank you for opting us.
assistant