Hi.
user
Hello, how can I help you?
assistant
I am Deborah Adams and I want to cancel my recent reservation due to sudden change in my trip.
user
Ok, please wait for few minutes. I will get back to you.
assistant
Ok.
user
There is no reservation found on your name in our database.
assistant
That's fine. Thank you for your information.
user
Thank you for reaching us.
assistant