Hello.
user
Hello. How may I oblige you today?
assistant
I intend to change my existing reservation which was made on the name of Cynthia Mitchell?
user
Sure, just a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on this name.
assistant
That's fine, Thank you for the information.
user
Thanks for opting us.
assistant