Hi.
user
Hello, how can I help you?
assistant
I am planning to postpone my trip so, please help me in changing my reservation.
user
Sure, please provide me your name?
assistant
Pamela Baker is my name.
user
Please wait a minute.
assistant
OK.
user
Sorry, there is no reservation with found with your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you.
assistant