Hi.
user
Hello, how may I support you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please share me your good name.
assistant
My name is Steven Lee.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok, No issues, thanks for the information.
user
Thank you for availing us.
assistant