Hello.
user
Hello. How may I assist you?
assistant
Due to my health issue, I would like to cancel my recent reservation.
user
Sure, I will help you to cancel. May I know your name?
assistant
My name is Jonathan Thomas.
user
Thomas, there is no reservation found on your name to cancel.
assistant
Ok, thank you for your information.
user
Welcome. Thank you for choosing us. Have a nice day.
assistant