Hello.
user
Hello, how can I help you today?
assistant
Myself Kimberly Wilson. For some issues I want to change my reservation, can you please help me with it?
user
Sure, could you please wait for sometime?
assistant
Sure.
user
Wilson, I did not find any reservation by your name in our website.
assistant
It's ok. Thank you for the infromation.
user
Thank you for contacting us and have a nice day.
assistant