Hi. I am Margaret Young.
user
Hello, how can I serve you?
assistant
I want to cancel my recent reservation, as my friend met with an accident. Can you help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Just wait a moment, I will check your details and revert to you.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, we found a reservation on your name are you sure to cancel it?
assistant
Yes, please cancel it.
user
I have cancelled your reservation successfully.
assistant
Thank you for your quick help.
user
Thank you for reaching our service.
assistant