Hello.
user
Hello. How can I assist you?
assistant
Actually I planned to go New York to meet my husband but now I want to cancel my ticket because my husband only coming to our hometown. Can you help me?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
Can you please tell me your name?
assistant
My name is Jennifer Hill.
user
Sorry, no reservation found with your name to cancel in our records.
assistant
It's ok, I think my husband had already cancelled the ticket.
user
Thank you for choosing our agency. Have a nice day.
assistant
Anyways thank you so much.
user