Hi, myself Helen Evans.
user
Hello, how can I help you?
assistant
I booked a flight ticket earlier, I am unable to take the trip. Can you please help me in changing my existing reservation?
user
Sure, please wait for few minutes, let me check and revert you.
assistant
Ok.
user
Thanks for waiting, I found a new reservation, please provide me your travelling dates?
assistant
Sure, I will depart on 10/25 and arrival on 10/27.
user
OK, do you have any specifications?
assistant
I need a connecting flight.
user
May, I know your airport codes?
assistant
Sure, my source code is from PA - PHL and destination is to NC - CLT.
user
OK, please wait for few minutes, let me check and revert you.
assistant
Ok.
user
Thanks for waiting, there is no flight with your requirement.
assistant
Ok, no issues.
user
Thank you, for reaching us.
assistant
Thanks for the help.
user