Hello.
user
Hello.
assistant
Janet Jackson here.
user
How can I assist you?
assistant
I want to change my existing reservation due to heavy snowfall in JFK.
user
Sure, give me a minute.
assistant
Sure.
user
I will help you that. I am sorry to say that there is no reservation found.
assistant
That's fine, thanks for your information.
user
Thank you for contacting us.
assistant