Hi.
user
Hello. How can I assist you today?
assistant
Sharon Jackson here. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Sharon, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant