Hi I am Karen Smith.
user
Hello Karen Smith, how can I help you?
assistant
I want to reschedule my existing reservation as my interview got postponed. Can you help me out with it?
user
Sure, can you please provide your new reservation details?
assistant
Ok. My Origin is NY - JFK and Destination is MA - BOS. My travelling dates are from 05/09 to 05/11.
user
Sorry to say there were no reservation found on your name.
assistant
OK. Thanks for your response.
user