Hello.
user
Hello. How can I aid you at this moment?
assistant
I made a reservation earlier as my plan to visit Washington trip has been postponed. Can you help me in changing my reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Margaret Hernandez.
user
Margaret Hernandez, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant