Hi.
user
Hello, good morning! How can I assist you?
assistant
Can you please help me to change my existing reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
Myself Laura Mitchell.
user
Ok, please wait for a while.
assistant
Sure.
user
Laura Mitchell, there is no active reservation found under your name to do changes in that.
assistant
It's ok, thank you.
user