Hi. I am Ronald Young.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation, could you please help me in cancellation?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time, there is no active reservation found in your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for opting us.
assistant