Hello.
user
Hello, can I assist you today?
assistant
I am Jennifer Davis. Due to heavy rains my cricket match got postponed, so I need to change my existing reservation. Can you please help me in changing?
user
Ok, please wait for a minute.
assistant
Ok.
user
There is no reservation found on your given name.
assistant
Ok, no problem. Thank you for reaching us.
user
Thank you for approaching us.
assistant