Hello.
user
Hello.
assistant
My name is Scott Allen. I just need your help in cancelling my recent reservation.
user
Scott, how may I aid you today? Sure, I will help you i cancelling, please hold on for a moment to check your reservation status.
assistant
Ok.
user
Scott, I did not find any active reservation with your name in my database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant