Hello.
user
Hello. How may I assist you?
assistant
I have made a reservation earlier to attend for a Musical Concert with my friend, but my friend is not feeling well, so we changed the decision to other dates. Will you please help me to change my reservation?
user
Yes, can you share me your name?
assistant
Thank you for considering my request and my name is Ryan Campbell.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant