Hello.
user
Hello, how may I aid you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you out.
assistant
Thank you for your response.
user
Can you please share your name to check your reservation status?
assistant
Sure, my name is Patrick King.
user
Ok, please give me a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant