Hello,. I am Betty Hernandez.
user
Hello, how can I aid you?
assistant
Due to some health issues I want to cancel my recent reservation, can you please help me with that?
user
Sure, please wait a while I will check and let you know.
assistant
Sure, I will wait for you.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for reaching us.
assistant