Hi.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation which was made on the name of Joshua Lopez. Can you help me with it?
user
Sure, we are here to help you. Wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
It's ok, thank you for the response.
user
Thanks for approaching us.
assistant