Hello.
user
Hello, how may I aid you today?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Sure. Please check the reservation with my name Daniel Clark.
user
Ok, please wait a moment.
assistant
Sure, take your time to check.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for opting us.
assistant
Most welcome.
user