Hello. I am Anna Jackson.
user
Hello, how can I support you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are glad to help you with cancellation. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant