Hello.
user
Hello, how may I aid you?
assistant
I am Eric Gonzalez. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Ok, please wait a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Ok, I found a reservation on your name and cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant
You are welcome.
user