Hi, I am Sarah Phillips.
user
Hello. How may I render you today?
assistant
As my plan to meet my parents got cancelled, I would like to cancel my reservation. Can you help me with it?
user
Sure, wait a moment I will check the reservation list.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
That's fine, Thank you for the response.
user
Thank you for remaining so positive.
assistant