Hello.
user
Hello. How may I help you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name?
assistant
My previous reservation has done with the name Emma Evans.
user
Ok, please wait a minute.
assistant
Sure, I will wait for your information.
user
Ok. Sorry, there is no reservation found under your name.
assistant
That's ok, not an issue. Thank you for providing information.
user
Most welcome.
assistant