Hello.
user
Hello,.
assistant
I am Jack Roberts.
user
How can I assist you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Give me a moment to check with your reservation.
assistant
Sure, take your time.
user
Thanks for waiting. Sorry Roberts, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant