Hello.
user
Hello, how can I help you today?
assistant
Will you please cancel my reservation, as I am unable to travel due to bad weather conditions?
user
Sure, I need your name to check reservation.
assistant
I am Gary Scott.
user
Please wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issue. Thanks for the information.
user
Thank you for approaching us.
assistant