Hello, Nancy Smith here.
user
Hello, how can I help you today?
assistant
My plan to visit a function is postponed so I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you to cancel the reservation. Please wait for a moment.
assistant
OK, I will wait.
user
Thanks for waiting, there is no any reservation found on your name.
assistant
OK, no issue. Thanks for your assistance.
user
Thank you, have a good day.
assistant