Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my existing reservation, as most of my friends are not coming for the vacation.
user
Ok. May I know your name?
assistant
I am Kenneth Phillips.
user
Ok. Please wait a minute. I will check and let you know.
assistant
Sure.
user
There is no reservation with your name.
assistant
That's ok. Thank you for your time.
user
It's my pleasure.
assistant