Hello.
user
Hello. How may I aid you today?
assistant
I am Christine Lewis. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
user
Sure, for that I need to know your name. Can you provide it? Please wait a while.
assistant
Sure.
user
We are happy to inform you that there is a reservation found this name, shall I proceed with the cancellation?
assistant
Sure, you can proceed to cancel.
user
Your booking has been cancelled.
assistant
Thank you.
user
Thanks for approaching us.
assistant