Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Let me know your name to check your reservation?
assistant
I am Deborah Rodriguez.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Please proceed to cancel. Please proceed to cancel.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you.
user
Thank you for choosing us.
assistant