Hi.
user
Hello. What type of assistance do you need from our travel agency?
assistant
I am Jack Allen, would it be possible to change my reservation to new travelling dates?
user
Yes, it is possible to change the details once the previous ticket is found.
assistant
Ok, thanks.
user
Can you please wait a minute?
assistant
Yes, take your time.
user
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
assistant
It's ok, thanks for your response and service.
user
It's my pleasure to help you. Thank you for approaching us.
assistant