Hi.
user
Hello. How may I assist you?
assistant
Brian Wright here. Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket?
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for contacting our agency.
assistant