Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Let me know your name.
assistant
Sure, I am Janet Edwards.
user
Let me check the reservation status.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks.
assistant