Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency, my magic show has been postponed.
user
Ok.
assistant
So I request you to change my existing reservation?
user
Sure, may I know your good name?
assistant
Sure, my name is Anna Mitchell.
user
Please, standby.
assistant
Sure.
user
Thanks for your time. We did not find any reservation on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for approaching us.
assistant