Hello.
user
Hello. How may I help you?
assistant
Due to my ill health, I want to cancel my recent reservation. Please help me out.
user
Sure, I am glad to help you. Please hold on for a while.
assistant
Sure.
user
May I know on which name the ticket is booked?
assistant
My name is Justin Garcia.
user
Sorry Garcia, no reservation is found by your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant