Hello.
user
Hello. How can I assist you today?
assistant
My appointment with doctor has been cancelled. Please help me in cancelling my recent reservation.
user
Sure, can I know your name for further process?
assistant
My name is Gregory Allen.
user
Wait for a moment, I will get back to you.
assistant
Sure.
user
Sorry Allen, I have not found any reservation under your name in our database.
assistant
Ok, thank you for your information.
user
Thank you for approaching us.
assistant