Hello.
user
Hello, how may I render you today?
assistant
I need to cancel my reservation due to health issues, can you help me in doing that?
user
Sure, we are here to help you. May I know your good name?
assistant
I am Samuel Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant