Hello.
user
Hello.
assistant
Joseph Martin here.
user
How can I help you today?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel in a flight. Can you please help me out with cancelling of my reservation?
user
Sure, I am mirthful to help you to cancel your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, I didn't find any reservation on your name in our database to cancel your reservation.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for approaching us, have a great day.
assistant