Hi.
user
Hello, how may I help you?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Please share your name to proceed further?
assistant
I am Debra Gonzalez.
user
Please wait.
assistant
Sure.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant