Hi.
user
Hello, how may I assist you today?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Pleas, wait for a moment.
assistant
Sure, I will wait.
user
 Sorry, no reservation found on your name to cancel. May I know your good name please?
assistant
That's ok. Sure, my name is Pamela Johnson.
user
Welcome, thank you for reaching us.
assistant
Thank you for your service.
user