Hi.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to some health issues. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Justin King.
user
Ok, please hold on.
assistant
Sure.
user
Thanks for being on hold, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant