Hello.
user
Hello, how can I assist you now?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with cancelling?
user
Sure, may I know your good name please?
assistant
Sure, my name is Timothy Martin.
user
Thanks for providing your name. Please wait a moment,I will check and revert to you.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thanks for choosing us.
assistant
Thank you for your information.
user
Have a great day.
assistant