Hello.
user
Hello, may I know your good name please?
assistant
Actually I have planned to attend for a client meeting but due to some technical issues the meeting got postponed. Please change my ticket on the name of Sharon Nelson.
user
Ok, please standby. I will revert to you.
assistant
Sure.
user
We hardly tried to find your reservation. But, we do not found any reservation with your specified name.
assistant
Ok, not an issue.
user
Thanks for choosing us.
assistant
Thanks for your support.
user