Hello.
user
Hello, how may I aid you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your name?
assistant
Anthony Carter here.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Anthony Carter, no reservation is available by your name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant