Hello.
user
Hello, How can I help you today?
assistant
I am Samantha Rodriguez.
user
Ok.
assistant
Unfortunately my exams was cancelled so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant