Hi.
user
Hello, what can I do for you? Welcome to our travelling agency.
assistant
I want to change my existing reservation due to postpone of my event.
user
Sure, could you please specify your name?
assistant
I am Carolyn Taylor.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry Taylor, there is no reservation found on your name to change.
assistant
No issue. Thank you for your help.
user
Do you want any other help from me?
assistant
No.
user
Thank you for your information.
assistant
Welcome.
user