Hello.
user
Hello, how may I assist you today?
assistant
My name is Brandon Jones, I want to cancel my reservation as my plan to attend family meeting at New York is cancelled. Can you help me with that?
user
Sure, I will help you. Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for approaching us, have a good day.
assistant