Hi.
user
Hello, how may I aid you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are perky to help you.
assistant
Thank you.
user
For cancelling we need your good name, please mention it.
assistant
Virginia Parker here.
user
Please hold for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us. Have a great day.
assistant