Hello.
user
Hello. How can I help you today?
assistant
My name is Micheal Roberts, can you help me to change my reservation I had done for my weekend trip?
user
Sure, I am here to help you with this.
assistant
Ok, thank you for understanding my concern and helping me out.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure, please take your own time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to tell you that, there is no active reservation found with your name in our reservation list to change it.
assistant
That is ok, may be my friend had changed the reservation and forgot to inform me. Anyways thank you for the information.
user
You are most welcome, thank you for approaching us.Have a great day.
assistant