Hello,.
user
Hello, how can I help you?
assistant
I am Nancy Clark. Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thanks for the information.
user
Thank you for reaching us.
assistant