Hi.
user
Hello, How can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, May I know your name?
assistant
My name is Virginia Davis.
user
Please wait a second.
assistant
Ok.
user
As you requested, Your ticket has been cancelled.
assistant
Thanks for the help.
user
Thank you for opting us.
assistant