Hello, myself Lisa Adams.
user
Hello, how may I assist you?
assistant
On my existing reservation departure day I have to meet my brother and I want to cancel my ticket, could you mind help me in cancelling?
user
Sure, please wait for a moment.
assistant
Nice to hear that, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's ok, thank you for the information.
user
You are welcome.
assistant