Hello.
user
Hello, how may I help you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I can help you. Can I know your name?
assistant
Myself Jason Edwards.
user
Thank you. Please wait for a while. I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, there is no reservation found by your name in our database.
assistant
Not an issue. Thank you.
user
You are welcome and have a nice day.
assistant