Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me in changing my recent reservation? As I'm unable to catch the flight on the dates which I have booked my previous reservation.
user
Sure, I will help you. Please help me with your name.
assistant
Sure, my name is Nicholas Lee.
user
Please allow me a minute.
assistant
Sure, I'll wait.
user
Nicholas Lee, I am really sorry to inform you that there is no booking done on your name to make the changes as per your request.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us. Have a great time.
assistant