Hello.
user
Hello. How may I aid you today?
assistant
I am Steven Davis.
user
Yes Steven.
assistant
Can you help me in changing my previous reservation?
user
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Ok.
user
Steven, I did not find any reservation with your name in my database.
assistant
That's ok. Anyway, thank you for your help.
user
It's my pleasure.
assistant