Hello.
user
Hello.
assistant
I need to cancel my reservation, as my planned trip with my friend's got cancelled. can you please help me out?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, I will wait for your positive response.
user
May I know your name?
assistant
Sure, myself Jeffrey King.
user
Sorry King, no reservation is available by your name.
assistant
Ok, no problem. Anyway, thank you for your kind information.
user
Thank you for reaching us.
assistant