Hello. Susan Martin here.
user
Hello, how may I assist you for today Susan?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help in cancellation of your reservation.
assistant
Thanks for that.
user
Please wait for sometime, to check the active reservation with your name.
assistant
Anyway, thanks for the information.
user
Sorry to say this Susan, there are no active reservation with your name. Thank you for reaching out here.
assistant