Hi. I am John Parker.
user
Hello, how may I aid you for today?
assistant
Can you help me to cancel my reservation?
user
Yes, I am here to help you about that.
assistant
Thank you, please check.
user
Sorry to say this, there are no active reservations under your name in our database.
assistant
Ok, no issues with that. Thank you for your time.
user
Most welcome, thank you for reaching out here.
assistant