Hi.
user
Hello.
assistant
Sandra Robinson here.
user
How can I aid you today?
assistant
I want to change my previous reservation due some health issues. Can you please help me out?
user
Ok, Please give me a moment.
assistant
Ok, take your time.
user
Thank you for your patience, sorry to inform you that there is no reservation found under your name in our database.
assistant
It's ok, that is not a problem. Anyway thank you for the information.
user
You are welcome, thank you for opting our agency.
assistant