Hi.
user
Hello. How could I help you today?
assistant
Please book me a flight ticket from CLT to HOU.
user
Sure. let me know your planned trip dates.
assistant
I will leave on Sept 13th and return on Sept 15th.
user
Kindly mention your name please?
assistant
I am Benjamin Davis.
user
Do you have any other specifications?
assistant
I need 1 lay by and my return time must be in the evening.
user
We found a flight with an American airline of flight 1021 in a business class with single connection and return time is 20:00 hours.
assistant
Fine, please proceed.
user
Your ticket has been booked.
assistant
Thanks for your service.
user
Thank you.
assistant