Hello.
user
Hello, how may I oblige you today?
assistant
I am Joshua Lopez.
user
Ok.
assistant
Can you help me to cancel my recent reservation due to my health issues?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant