Hi,.
user
Hello, how may I address you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your name to check the data base?
assistant
My name is Jerry Parker.
user
We found a reservation by this name. Shall I proceed with cancelling?
assistant
Please proceed to cancel reservation.
user
Your request for cancellation has been processed.
assistant
Thanks.
user
Thank you for consulting us.
assistant