Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
I am Laura Roberts.
user
Please allow me a minute.
assistant
Ok.
user
Laura Roberts, I am really sorry to inform you that there is no booking found on your name to cancel as per your request.
assistant
Ok, no problem. Thank you.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant