Hello.
user
Hello.
assistant
I am Ashley White.
user
How can I help you?
assistant
Due to heavy rain, I would like to cancel my reservation. Could you please help me?
user
Sure, give me a minute?
assistant
Ok.
user
I am sorry to say that there is no reservation found.
assistant
It's ok, thank you for your information.
user
Thank you for contacting us.
assistant