Hello.
user
Hello, how can I best assist you now?
assistant
Can you help me to cancel my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Virginia Scott here.
user
Ok, please wait for a while.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for approaching us. Wish you a great day.
assistant