Hi.
user
Hello. How can I aid you?
assistant
I am Steven Hall. I am planning to visit has been postponed due to some personal problems.Can you please change my existing reservation?
user
Ok, please wait.
assistant
Sure.
user
 We found reservation on your name, may I know your new travel points?
assistant
My travel points are NY-JFK and TX-AUS.
user
May i know your travel dates?
assistant
I would like to depart on 05/29 and arrive on 05/31.
user
We found a flight with Hawaiian airlines, flight number is 1000 with one connection and price is 100.
assistant
Ok, proceed.
user
Ok, your ticket has been booked.
assistant
Thank you for your service.
user
Thanks for choosing us.
assistant