Hi.
user
Hello. How can I help you?
assistant
Due to bad weather conditions, my meeting got postponed. Can you help me to change my existing reservation?
user
Sure, I will help you.
assistant
Good to hear that from you.
user
May I know on whose name did you reserved the ticket?
assistant
Sure, I have reserved the ticket on the name of Brian Nelson.
user
Please wait a while, I will check and inform you.
assistant
Sure, I will wait for your response.
user
Sorry to say, there is no previous reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for utilizing our service. Have a nice day.
assistant