Hello.
user
Hello, good evening.
assistant
I am Michael Roberts from Dallas.
user
How can I assist you, Michael?
assistant
Due to miscommunication between my friend and me, we both have reserved the ticket to Washington. Can you please cancel my recent reservation to Washington?
user
Sure, I'm mirthful to help you. Please be on hold for few seconds.
assistant
Thank you. Please take your own time and help me with this issue.
user
Michael, I have searched for your reservation details but I didn't find any recent booking under your name in our records to do cancellation.
assistant
Oh! It seems like something went wrong while making the ticket reservation previously.
user
Yes Michael, may be that's the reason.
assistant
Thank you for providing information.
user
It's my pleasure, thank you so much for contacting us. Have a great day.
assistant