Hello. Melissa Scott here.
user
Hello, how may I help you?
assistant
Due to change in my plans to visit Houston, I would like to change my existing reservation.
user
Sure, can you give me a moment please?
assistant
Ok, take your own time.
user
Sorry Scott, no reservation showing on your name.
assistant
Ok, no issues.
user
Is there any other concern, I may look for?
assistant
No, thank you for your quick response.
user
Ok, Thank you for reaching us.
assistant