Hello. My name is Raymond Robinson.
user
Hello, welcome to ABC Agency. What kind of help may I do for you Raymond?
assistant
Actually I have a seminar to present in NYC but, in the last minute the location of seminar is changed to Orlando. Could you help me in changing the destination of travel?
user
Sure, I can help you in making some changes with your existing reservation. Please hold on for a moment so that I can check the status.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no ticket previously booked with your name.
assistant
That's ok. Thank you for your time.
user
Thank you. Have a nice day.
assistant