Hello.
user
Hello.
assistant
I am Brenda Garcia.
user
How may I assist you?
assistant
I need to cancel my reservation  due to my trip got cancelled because of financial problems. So please help me with that.
user
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
assistant
Thank you. I will wait for your response.
user
I have found your reservation, can I proceed to cancel?
assistant
Sure, please proceed with that.
user
Brenda Garcia, your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant
Most welcome.
user