Hello.
user
Hello. How may I serve you at this moment?
assistant
I am Gregory Green. I would like to change my existing reservation, due to sudden changes in climate my tennis match has been postponed. Could you please help me?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant