Hi. I am Carolyn Lopez.
user
Hello, How can I aid you?
assistant
Due to some emergency, I need to cancel my recent reservation.
user
Ok.
assistant
Can you please help me with that?
user
Sure.
assistant
Thank you.
user
Wait for a while.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thanks for choosing us.
assistant