Hello.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your name?
assistant
My name is Gregory Adams.
user
Give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
Thank you for opting us.
assistant
Thank you for providing information.
user