Hello.
user
Hello, how may I assist you at this moment?
assistant
I am Sandra Thompson want to cancel my reservation owing an emergency meeting. Can you please help me in cancelling?
user
Sure Sandra Thompson, I will help you in cancelling your ticket.
assistant
Thank you.
user
Please be on hold, I will check with your reservation status and revert to you.
assistant
Ok.
user
Sorry to notify that, we couldn't find any reservation with your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for reaching us. Have a good day.
assistant