Hello.
user
Hello.
assistant
I am Dennis Phillips.
user
How may I help you out?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you in cancelling the reservation. Sorry, there are no reservations found in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us.
assistant