Hello,.
user
Hello,.
assistant
I am Gregory Campbell.
user
What kind of service are you expecting from us?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry George, there is no active reservation found on your name to change it.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for choosing us.
assistant