Hi.
user
Hello. How may I help you?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, I am here to help you. Can you help me with your name?
assistant
Sure, my name is Amanda Campbell.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant