Hello.
user
Hello, how can I help you today?
assistant
Owing to emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, my name is Nicole Rodriguez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's Ok, thanks for your information.
user
Thank you for choosing us.
assistant