Hello.
user
Hello, how may I aid you today?
assistant
Myself Kathleen Lewis. I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you and I will wait for your response.
user
Sorry Kathleen Lewis, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant