Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency I request for this cancellation, will you help me in cancelling my recent reservation?
user
Sure, I will aid you.
assistant
Thanks.
user
Could you please provide your name for checking purpose?
assistant
My name is Brenda Clark.
user
Sorry, no reservation done on name of Brenda Clark.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user