Hello.
user
Hello, how may I assist you for the day?
assistant
Can you please help me to change the travel dates in the existing reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Thank you for considering my request. My name is Rebecca Moore.
user
Please hold for a while, let me check your previous reservation status. Thank you for waiting.
assistant
Ok.
user
There is no active reservation found with your name in our reservation list to change it.
assistant
Not a problem with that, thank you for your valuable time.
user
Thank you for approaching us, have a great day.
assistant
You are most welcome.
user