Hi.
user
Hello, how may I assist you today?
assistant
Can you please change my recent reservation details? As I have booked the ticket with wrong details.
user
Sure, may I know your name?
assistant
Sure, my name is Michelle Garcia.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant