Hello.
user
Hello, how can I serve you?
assistant
Please help me to cancel my recent reservation.
user
Sure, may I know your name?
assistant
My name is Paul Gonzalez.
user
Please wait a minute.
assistant
Sure.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thank you very much.
user
Thank you for opting us.
assistant