Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Kevin Lopez.
user
There is no reservation found under your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for choosing us.
assistant