Hello.
user
Hello, how may I provide service to you.
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, we are here to help you to cancel your reservation.
assistant
Thank you.
user
Could you please help me with providing your name to check your reservation status in our portal?
assistant
My name is Virginia Wilson.
user
Ok, please wait for some time, I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Sorry to inform you that, we hardly tried to find your reservation but, no reservation has been found against your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us with a query, we hope to serve you again.
assistant