Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I can help you. Can I know your name?
assistant
Sure, my name is Raymond Martin. Sorry Martinez.
user
Thank you. Please stay online for a while, let me check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
You are most welcome.
assistant