Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Rebecca Hall.
user
Ok, please be on hold for some time.
assistant
Sure.
user
Sorry we could not find any reservation on your name in our database.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for opting us.
assistant