Hi.
user
Hello. How may I help you today?
assistant
I need to cancel my reservation as my farewell got cancelled. Can you help me?
user
Sure, may I know your name?
assistant
I am Jessica Wilson.
user
Please hold a moment, let me check with the previous reservation status.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching our service.
assistant