Hello, I am Williams Adams.
user
Hello, how may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
I found a reservation your name, shall I proceed to cancel?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for cancelling my ticket.
user
Welcome, thank you for choosing us.
assistant
You are welcome.
user