Hello.
user
Hello, how may I support you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I can help you.
assistant
Thanks.
user
May I know your name to check the status and revert you?
assistant
My name is Paul Thompson.
user
Ok, please wait.
assistant
Ok.
user
We could not find any reservation by the name you provided.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant