Hello.
user
Hello. How can I aid you today?
assistant
I am Angela Hill. I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Ok, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant