Hello.
user
Hello. How may I assist you today?
assistant
I am Barbara Wilson from Minneapolis. I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, no reservation found on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant