Hello.
user
Hello, how may I best serve you?
assistant
Due to emergency health problem I am unable to attend conference. Can you please cancel my recent reservation?
user
Sure, let me know your name?
assistant
Lisa Perez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
ok no issue. Thanks for your quick response.
user
Thanks for approaching us, have a good day.
assistant