Hello.
user
Hello. How can I help you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
May I know your name?
assistant
Catherine Adams.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, Thanks for the information.
user
Welcome, have a nice day.
assistant
Thank you for opting us.
user
Thank you for choosing us.
assistant