Hello.
user
Hello, how may I aid you today?
assistant
I am Joshua Taylor. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
user
Sure, I am here to help you. Please wait for a while, I will check the reservation list and revert you.
assistant
Sure.
user
Thank you for waiting, we are sorry to inform you that there was no reservation found on your name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for contacting us.
assistant