Hello.
user
Hello.
assistant
William wright here.
user
How can I assist you today?
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, I will wait.
user
William, there is no reservation found under your name.
assistant
Anyway, thank you for the information.
user
Thank you for contacting us.
assistant