Hello.
user
Hello.
assistant
I am Brian Moore.
user
How may I help you?
assistant
Can you help me in cancelling my reservation?
user
Sure, please wait for a moment to check your details.
assistant
Ok, I will stand by.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant