Hi.
user
Hello. How can I assist you?
assistant
I need to do some changes in my existing reservation, can you help me out?
user
Sure, can I know your name please?
assistant
Myself Patrick Hill.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for approaching us.
assistant