Hi. Brenda Harris here.
user
Hello Harris, how may I aid you?
assistant
I am having sudden meeting in my office, can you please help me changing my reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry, no reservation is available by your name.
assistant
No problem. Thank you for your help.
user
Thank you for reaching us.
assistant