Hi.
user
Hello. How can I assist you at this moment?
assistant
Myself Carol Clark. I want to cancel my reservation. Can you please do that for me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Ok Carol Clark, please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Carol Clark, no reservation has found under your name to cancel.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant