Hello.
user
Hello.
assistant
My name is Gregory Roberts.
user
How may I assist you at this moment?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, I will wait for your response.
user
We regret to inform you that there is no reservation on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching to our services, hope you have a great day.
assistant
Welcome.
user