Hello.
user
Hello, how can I help you?
assistant
Myself Richard Young. I need to change my existing reservation, can you please help me?
user
Sure, I will help you with that changing.
assistant
please proceed further.
user
Please wait for a while, let me check your previous reservation status.
assistant
Take your time.
user
Sorry to say that, there is no reservation found under your name to change it. Thank you for contacting us.
assistant
Thank you helping me with information provided.
user
Have a great day.
assistant