Hello, I am Dorothy Gonzalez.
user
Hello, how can I assist you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall my tennis match has been cancelled. Could you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, thanks for informing me.
user
Thank you for choosing us.
assistant