Hello,.
user
Hello, how may I best oblige you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, may I know your good name to cancel your ticket?
assistant
Michelle Davis is my name.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, I hardly tried to find a reservation on your name, but there is no reservation found on the given name.
assistant
That's not a big problem. Thanks for providing information.
user
Thank you for reaching us.
assistant