Hi.
user
Hello. How can I amend you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I am here to help you. May I know your good name please?
assistant
Myself Christine Rodriguez.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for choosing us, have a good day.
assistant