Hello.
user
Hello, how can I assist you today?
assistant
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
user
Ok, I will help you with that.
assistant
Thank you.
user
Thank you for waiting for my response. May I know your name to check the reservation you need in our records?
assistant
My name is Ryan Williams.
user
Sorry, there is no flight ticket been booked on your name to cancel. Thank you for choosing our agency.
assistant
Thank you for your information.
user