Hi.
user
Hello. How shall I address you?
assistant
I planned on going to my head office, but due to some technical issues my project got cancelled. So, can you help me in cancelling my reservation?
user
Sure, we are glad to help you. To proceed for cancellation I need to know your good name. Can you provide me?
assistant
Sure, Kenneth Campbell is my name.
user
Thanks for providing information, just a moment I will check is there any reservation with this name.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation by against your name.
assistant
Ok, thank you for the response.
user
Thanks for opting us, have a great day.
assistant