Hello.
user
Hello. How may I assist you?
assistant
I am Kathleen Turner. I am planning to cancel my recent reservation, due to some work. Can you please cancel my ticket?
user
Sure, please wait for a moment to check your details.
assistant
Sure, I will wait.
user
Sorry to say, no reservation found on your name.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us, have a nice day.
assistant