Hello.
user
Hello, how can I provide assistance to you?
assistant
My football test match has been cancelled due to heavy rains. can you please cancel my recent reservation?
user
Sure. Could you please provide your name to cancel the reservation?
assistant
Laura Edwards is my name.
user
Please wait a minute.
assistant
Sure.
user
Thanks for your time. We have not found any reservation on your name.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for consulting us.
assistant