Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
Yes, I am Ruth Allen.
user
Please allow me a minute.
assistant
Sure, take your own time.
user
Ruth Allen, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for reaching us. Have a great time.
assistant