Hello.
user
Hello. How can I assist you?
assistant
I am Michael Williams.
user
Ok.
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you. Please wait.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us, have a good day.
assistant