Hi.
user
Hello, how may I guide you at this moment?
assistant
I want to cancel my reservation due to cancellation of my journey, can you please help me with this?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Thank you for accepting my request, I am Margaret Brown.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, take your own time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you for searching.
user
Thanks for approaching us.
assistant