Hi.
user
Hello, what can I do for you today?
assistant
I want to cancel my reservation made on the name Gregory Walker as I am hospitalized and cant travel. Can you help me with the cancellation process?
user
Sure, I will kindly help you. Wait a moment I will check and revert you.
assistant
Sure.
user
Thank you for waiting there were no reservation matches with your name.
assistant
Ok. Thank you for your quick response.
user
Thank you for availing us, have a nice day.
assistant