Hello.
user
Hello, how may I help you?
assistant
Due to some urgent meeting, I am willing to cancel my reservation. Can you please help me for this?
user
Sure, can I know your name?
assistant
Myself Carolyn Collins.
user
Please hold on a moment.
assistant
Sure, I will wait for your response.
user
We found your reservation. Shall I cancel it?
assistant
Yes, please go ahead.
user
Your reservation is cancelled.
assistant
Thank you very much for cancelling the ticket.
user
Thank you for reaching us.
assistant