Hello'.
user
Hello. How can I assist you?
assistant
Actually my Hockey competition is postponed so that I want to change my existing reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Let me know your name, please.
assistant
Yes, I am Cynthia Walker.
user
Ok, just a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for contacting us.
assistant