Hi.
user
Hello.
assistant
I am Donald Allen.
user
How can I help you?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
user
Sure, please wait for a while to check your reservation status.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no reservation found by your name.
assistant
Oh! It's ok, no problem thank you for your services.
user
Thank you and have a nice day.
assistant