Hi.
user
Hello. How can I assist you?
assistant
I would like to change my flight reservation as I met with an accident, can you please help me out?
user
Ok, may I know your name?
assistant
My name is Ashley Mitchell.
user
Please wait for a while, I will check and let you know about your reservation status.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant