Hi.
user
Hello. How can I assist you today?
assistant
I am Barbara Martin. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Barbara, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us.
assistant