Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your good name to check the reservation status?
assistant
Katherine Campbell here.
user
Please wait.
assistant
Sure.
user
I regret to inform you that there were no reservation found as per your given name.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant