Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
My previous reservation has done with the name Deborah Evans.
user
Please be on hold. I will check the ticket status and revert you.
assistant
Sure, take your own time.
user
We did not find any active reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your time.
user
Thank you.
assistant