Hello.
user
Hello.
assistant
I am Ruth Gonzalez.
user
Ruth, how can I assist you today?
assistant
I need to modify my name in my previous reservation, can you change it?
user
Sure, I will do that. Let me check your reservation status.
assistant
Sure.
user
Ruth, I have not found any reservation under your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
You are welcome and thank you for contacting us.
assistant