Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, could you please provide your name to check your reservation status?
assistant
Ok, my name is James Allen.
user
Ok, please hold on for a moment.
assistant
Sure, I will wait.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's fine.
user
Thank you for reaching us, have a nice day.
assistant
Anyways, thank you for your service.
user