Hi.
user
Hello, how can I serve you?
assistant
My exam got postponed to next month, so can you help me to change my reservation?
user
Ok, I can help you. Mean while can you please tell me your name?
assistant
My name is Steven Martin.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry Martin, no reservation found on your name.
assistant
Not an issue,. Thank you for your help.
user
Thank you for opting our service.
assistant