Hello.
user
Hello.
assistant
I am Shirley Clark.
user
How can I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you pleas help me?
user
Sure, I will help you to cancel your reservation..
assistant
Thank you.
user
Sorry, there is no reservation found on your name to cancel.
assistant
It's ok, thank you for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant