Hello.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I am here to help you out. Please provide me your name.
assistant
I am Dorothy Collins.
user
Sorry Collins, there is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant