Hello.
user
Hello. How may I assist you now?
assistant
My name is Samuel Wright and I would like to cancel my reservation.
user
Ok, please wait for a moment till I check with your previous reservation status.
assistant
Sure.
user
Samuel Wright, there is no active reservation in our database to cancel it.
assistant
No issue, Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant