Hello.
user
Hello, how can I assist you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, may I know your name?
assistant
Sure, myself Ryan Williams.
user
Please wait a minute, I will check your reservation and get back to you.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant