Hello.
user
Hello, how may I serve you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your good name?
assistant
Sure, my name is Katherine Garcia.
user
Please wait for a minute.
assistant
Sure.
user
Sorry there is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user