Hi.
user
Hello, how may I assist you today?
assistant
I would like to cancel my reservation which was made on the name of Brian Nelson due to some health issues. Can you hep me with it?
user
Sure, we will help you with cancellation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
That's ok, thank you.
user
Thank you for connecting with us.
assistant