Hi.
user
Hello. How may I guide you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
May I know your name please?
assistant
Myself Nancy Mitchell.
user
Please wait for a minute.
assistant
Ok, sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant