Hi. I am Jessica Campbell.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me out?
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for reaching us.
assistant