Hello.
user
Hello, how can I assist you today?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Patrick Williams.
user
Ok, please wait a while.
assistant
Sure, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant