Hi, I am Donald Walker.
user
Hello. How may I render you today?
assistant
Owing to an emergency, my FIFA tournament got cancelled. So I request you to cancel my existing reservation.
user
Sure, I'll help you in cancellation. Please wait a moment I check the reservation status.
assistant
Sure.
user
Thank you for waiting, we didn't found any reservation by your name.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your support.
user