Hello.
user
Hello, how could I serve you today?
assistant
I need to organise any event on 10/16. Due to some technical issues I need to change my reservation.
user
Sure, I am here to help you.
assistant
Can you please change reservation with name Ronald Nelson?
user
Sure, please wait for few minutes.
assistant
Ok.
user
Thank you for waiting, there is no existing reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for approaching us, have a nice day.
assistant