Hi.
user
Hello, how may I be at your service today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
May I know your name please?
assistant
Edward Phillips here.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant