Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation as my project got ramp down. Can you please check if there is any reservation active by the name William Jones?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry, we found no reservation on your given name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant