Hello, I am Emma Roberts.
user
Hello, how may I help you at this moment?
assistant
As my team lead did not approve my leave, I would like to change my existing reservation.
user
Sure, wait for a moment. I will check and revert to you.
assistant
Ok, take your time.
user
Thank you for waiting Emma, I found your reservation. Can I know the modification details you want to do?
assistant
Sure, I would like to go on 11/16 and return back on 11/18.
user
Can you send the airport codes again?
assistant
My source and destination airport codes are MCO and DTW respectively.
user
Please wait for a moment.
assistant
Ok, ensure it is a single connecting flight.
user
There is a flight available with JetBlue airlines, shall I continue to change your existing reservation?
assistant
Ok, please proceed for further.
user
Your booking is done. Your new flight number is 1014.
assistant
Thank you.
user
Welcome, thank you for reaching us. Happy journey.
assistant
Welcome.
user