Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Justin Robinson.
user
Just a moment, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Justin Robinson, I found your reservation. Shall I cancel it?
assistant
Yes, please cancel it.
user
Your ticket is cancelled successfully.
assistant
Thank you for the help.
user
Thank you very much for contacting our agency.
assistant