Hello.
user
Hello, may I know your name please?
assistant
I am Scott Lewis.
user
Yes Scott, how can I help you?
assistant
I have already reserved my ticket, but right now I want to cancel that reservation.
user
So, you want me to cancel your reservation now?
assistant
Yes.
user
Sorry, there is no reservation found by your name. Do you want any more information please?
assistant
No, thanks. Thank you for all of your valuable information.
user
Thank you and have a nice day.
assistant