Hello.
user
Hello.
assistant
My name is Shirley Phillips.
user
How can I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant