Hi.
user
Hello, how may I assist you?
assistant
Can you help me to change my reservation? Because I have some work on that dates.
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Catherine Phillips.
user
Ok, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation found on your name in my database.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant