Hello.
user
Hello. What type of service do you need from us?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I am happy to help you.
assistant
Thank you.
user
May I know your good name to check the ticket status please?
assistant
Sure, myself Kathleen Harris.
user
Ok, please give me a minute.
assistant
Sure, take your time.
user
I am happy to tell you that, I have found your reservation matching to your name in our database and successfully cancelled your ticket reservation.
assistant
Thank you for your help.
user
You are welcome.
assistant