Hello.
user
Hello, how can I guide you for today?
assistant
My name is Cynthia Perez and I want cancel my reservation. Can you please help me?
user
I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
I found your existing reservation and cancelled it successfully.
assistant
Thank you for the quick service.
user
Thank you for contacting us, have a nice day.
assistant