Hello, I am Emily Lopez.
user
Hello, How can I aid you?
assistant
Owing to an personal emergency I would like to cancel my recent reservation. Can you please help me in cancellation?
user
Sure, Please wait a moment.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for contacting us.
assistant