Hello.
user
Hello.
assistant
I am Nicole Thompson.
user
How can I assist you now?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure Nicole Thompson, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Nicole Thompson, no reservation has found under your name to change.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant