Hello.
user
Hello. What can I do for you today?
assistant
I am Brain Robinson, I booked a ticket to visit New York city to spend some time with my cousin but my plan is cancelled as my cousin is coming to meet me. Can you cancel my reservation?
user
Sure, please wait for couple of minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our data base.
assistant
Ok, thank you for the details.
user
Thank you for reaching us.
assistant