Hello.
user
Hello. How can I assist you?
assistant
I am Paul Robert.
user
Ok.
assistant
I am having some important work on the date I have booked the ticket previously, Can you help me to cancel my ticket?
user
Ok, please wait.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Most welcome.
assistant