Hi, I am Samuel White.
user
Hello. How may I support you today?
assistant
Owing to an emergency, my planned trip to New York got cancelled. So I want you to cancel my existing reservation.
user
Sure. Please give me a minute.
assistant
Sure.
user
Thanks for your precious time. Sorry, there is no active reservation found on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for reaching us.
assistant