Hello.
user
Hello.
assistant
Carolyn Miller here.
user
How can I assist you Miller?
assistant
Due to heavy chaos in the place where I am travelling to, I would like to cancel my reservation.
user
Sorry to hear that, please wait a minute while I check for the status.
assistant
Ok.
user
Thank you for your patience. There are no active reservations found with your details.
assistant
That's ok. Thank you for your favour.
user
You are welcome.
assistant