Hello, I am Rachel Garcia.
user
Hello, how may I serve you today?
assistant
Due to bad weather, match has been cancelled. Can you cancel my recent reservation?
user
Sure, I will help you to cancel your reservation. Please wait. Let me check the status.
assistant
OK.
user
Thanks for your precious time. There was no reservation found on your name.
assistant
Thanks for the information.
user
It's my pleasure to assist you. Have a nice day.
assistant