Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my previous destination code, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
Thank you for considering my request. Myself Virginia Evans.
user
Ok, please wait.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant