Hello.
user
Hello. How may I assist you?
assistant
I am Katherine Thomas, want to alter my recent reservation due to some emergency. Please help me out with that.
user
Ok, please allow me to check with your previous booking for a moment.
assistant
Sure, take your time.
user
Thank you for waiting. There is no active reservation found by your name.
assistant
It's ok, thank you for your help.
user
Thank you for connecting with our services. Have a great day ahead.
assistant