Hello.
user
Hello, how may I help you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are perky to help you.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
Myself David Gonzalez.
user
Please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant