Hello.
user
Hello.
assistant
Amy Hernandez here.
user
How may I aid you today?
assistant
Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant