Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I need some help in changing my previous flight ticket reservation that the planned trip got postponed due to some issues, can you please help me in my flight ticket modification?
user
Sure, I am here to help you out.
assistant
Thank you for considering my request.
user
Can you please share your name?
assistant
My name is Pamela Garcia.
user
Wait a moment please.
assistant
Sure.
user
Pamela Garcia, we regret to inform you that there is no reservation found on your name in our records.
assistant
No an issue with that one, I think it is not booked properly while I was booking. Thank you for your quick information.
user
Thank you for choosing us.
assistant
Welcome.
user