Hello.
user
Hello. How may I guide you today?
assistant
I have to change my travelling dates in my previous reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Ok, my name is Virginia Gonzalez.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine, not an issue.
user
Thank you for reaching us, have a great day.
assistant
Anyway's thank you for your information.
user