Hello.
user
Hello, how can I be a help for you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, my name is Kevin Lee.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to change the existing reservation.
assistant
No problem, thank you for your information.
user
You are most welcome. Have a great day.
assistant