Hello.
user
Hello, how can I serve you today?
assistant
My name is Ruth Anderson. My family tour trip was cancelled, so please cancel my recent reservation.
user
Sure, please wait a moment. I will check and get back to you.
assistant
Ok.
user
Thank you, for being patience. No reservation was found with your name.
assistant
Ok, thank you for giving information.
user
It's my pleasure to help you.
assistant