Hello.
user
Hello, how can I assist you?
assistant
This is Sandra Clark. I want to change my existing reservation. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, it is not an issue. Thank you for your service.
user
Thank you for choosing us.
assistant