Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency I had request for this cancellation, can you please help me?
user
Sure, can you please share your name to proceed further?
assistant
My name is James Davis.
user
Ok, please hold a moment, let me check your reservation with us and let you know.
assistant
Sure, I will wait for your response.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
That's not a problem. Thanks for your information.
user
Thanks for reaching us, have a great day ahead.
assistant