Hi.
user
Hello. How can I provide assistance to you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Deborah Hill here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Welcome Deborah Hill.
assistant