Hi.
user
Hello. How can I assist you?
assistant
I am Raymond Harris. As my holiday trip got postponed due to bad weather I want to change my reservation. Can you help me out?
user
Sure, I will be very happy to help you. Please wait, I will check your reservation status first.
assistant
Thank you, take your time.
user
Harris, I found your reservation. Please let me know your travel dates.
assistant
My new travel dates will be 01/16 and 01/18.
user
Ok, please provide me your preferred airport codes.
assistant
I will board from BOS to reach ATL.
user
Ok, please wait for a while.
assistant
Ok.
user
Flight-1018 is available with UA airlines and the ticket fare is 100 only. Shall I book the ticket for you?
assistant
Yes, you can proceed with the booking.
user
Harris, your ticket is booked.
assistant
Thank you for assisting me.
user
You are most welcome.
assistant