Hello.
user
Hello, how may I help you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your name please?
assistant
Thank you for your response, my name is Nicholas Green.
user
Please wait.
assistant
Ok.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Most welcome.
assistant