Hello.
user
Hello.
assistant
I am Ashley Lewis.
user
Lewis, how can I assist you?
assistant
I am planed a trip to New York, but the snowfall is heavy in New York, so I want to change an existing reservation.Can you please help me out?
user
Sure, please wait for a moment to check our database to change your reservation.
assistant
Sure, take your own time.
user
Sorry, we could not find a reservation by your name.
assistant
That's really sad to hear. Thank you for your help.
user
Thank you for choosing us.
assistant