Hello.
user
Hello.
assistant
Christopher Wright here.
user
How can I aid you today?
assistant
I just wanted to change my existing reservation due to abnormal weather condition, can you please help you with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No problem, thank you for your valuable time.
user
Thank you for reaching us, have a nice day.
assistant