Hi.
user
Hello, how can I help you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your good name?
assistant
My name is Amanda Martin.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant