Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
user
Sure, may I know your name please?
assistant
Thanks for the response, my name is Ashley Gonzalez.
user
Ok, please wait for a moment.
assistant
Ok, sure. I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant