Hello.
user
Hello, how may I aid you today?
assistant
I would like to do some changes in my existing reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation found on your name or name.
assistant
Sure, the ticket has been reserved on the name George Parker.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry George Parker, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant