Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation as I got hospitalized . Can you help me with this?
user
Sure. May I know your name?
assistant
I am John Gonzalez.
user
Please Stand by.
assistant
Ok.
user
Thanks for waiting. Unfortunately, There is no reservation found with your name.
assistant
Ok, Thank you for your service.
user
Thanks for reaching us.
assistant