Hello, Jacob Baker here.
user
Hello, how can I help you?
assistant
Due to some medical emergency my trip got postponed, Can you please help me in changing the reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thank you for being patient, There is no reservation found on your name.
assistant
That's ok, not a problem. Thanks for your service.
user
Thank you for connecting with us.
assistant