Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Brenda Rodriguez.
user
Please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry Brenda Rodriguez, no reservation is available by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user