Hi.
user
Hello.
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, I am very happy to help you with that.
assistant
Thank you.
user
May I know your good name please.
assistant
Myself Raymond Allen.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant