Hello.
user
Hello. How can I serve you?
assistant
I am Gary Carter. I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, We are here to help you. Give me a minute.
assistant
Sure, take your time.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user