Hi.
user
Hello,. On what way, can I support you now?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I would be happy to help you.
assistant
Thank you.
user
Please mention your name, to check your reservation status in our database?
assistant
I am Nicole Thomas.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time.
assistant
My pleasure.
user
Sorry Nicole Jones, we did not find any active reservation on your name to change it.
assistant
It's ok, not an issue. Thank you.
user
Thanks for approaching us.
assistant