Hello.
user
Hello, how may I support you today?
assistant
I am Pamela Lewis. I need to change my reservation as my meeting got postponed, can you please help me out?
user
Sure, we are happy to help you. Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant