Hi.
user
Hello,. How can I render you today?
assistant
I am not feeling well, so I would like to cancel my ticket.
user
Ok.
assistant
Can you help me in this?
user
Sure, I am here to help you out. Please provide your name.
assistant
Sure, I am Cynthia Jones.
user
Sorry Jones, there is no active reservation found on your name.
assistant
Ok, thanks for the quick response.
user
Thank you for availing us.
assistant