Hello.
user
Hello.
assistant
I am Sarah Walker.
user
Sarah, how may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
I will do that for you, I need to check your reservation status first.
assistant
Ok, take your time.
user
Sarah, I did not find any reservation on your name in our database.
assistant
That's ok. Anyways, thank you.
user
You are welcome and thank you for choosing us.
assistant