Hello.
user
Hello, good evening! How can I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I'm glad to help you. Can you please provide your good name?
assistant
Debra Moore here.
user
Ok, please wait while I'll check your reservation status in our database.
assistant
Sure.
user
Debra Moore, there is no active reservation found under your name to do cancellation.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, hope we will meet again.
assistant