Hi.
user
Hello, how can I assist you?
assistant
I want to change my current reservation due to heavy snowfall in my region. Can you help me?
user
Ok, I am here to help you, can you please tell me your name?
assistant
Sure, my name is Janet Wright.
user
Sorry, No flight found on your name.
assistant
Ok, no probelm.
user
Thank you for opting us.
assistant
Thank you for checking.
user