Hello.
user
Hello. How can I assist you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sarah Rodriguez here.
user
Please allow me a moment.
assistant
Ok.
user
There is no reservation found under your name in our data base.
assistant
Thank you.
user
Thank you for contacting us.
assistant