Hello.
user
Hello, how may I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, we are here to help you. May I know your name please?
assistant
Thanks. My name is Elizabeth Scott.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us, have a good day.
assistant