Hi.
user
Hello, how can I address you today?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, may I know your name to check the reservation list?
assistant
My name is Gary Lee.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for being patient, sorry to inform no reservation found on your name.
assistant
Thank you.
user