Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name.
assistant
Stephanie Wright here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us.
assistant