Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. Myself Emma Clark.
user
Please wait.
assistant
Sure.
user
There is a reservation found under your name, shall I cancel it?
assistant
Yes, please.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
You are welcome.
assistant