Hello.
user
Hello, How can I serve you?
assistant
I am Nicholas Martinez. I want to cancel my reservation, because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
That's not a problem. Thanks for your information.
user
Thank you for contacting us.
assistant