Hello.
user
Hello. How can I guide you?
assistant
I am Carol Lewis. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you. Can you please give me a minute to check the ticket status?
assistant
Sure, take your own time.
user
Sorry Lewis, there is no reservation found with your name in our system database.
assistant
That's fine. Thank you for your help.
user
Thank you for choosing us.
assistant