Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my existing reservation because I am unable to catch the flight. Can you please help me with that?
user
Sure, may I know the name to check for the status?
assistant
Thank you. My name is Debra Taylor.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok, take your own time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
It's ok, not an issue with that. Anyways thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user