Hello.
user
Hello. How may I assist you today?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation.
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
I am Pamela Miller.
user
Please be on hold.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, Thank you for your help.
user
Thank you for approaching us, hope you have a great day.
assistant