Hello.
user
Hello. How can I help you?
assistant
Actually my manager told me to attend a conference meeting, but that meeting has been cancelled, so I want to cancel my ticket. Can you do that for me?
user
Sure, please tell your name to check your details?
assistant
My name is Andrew Campbell.
user
Sorry, there is no reservation found by your name.
assistant
Ok, thank you for searching.
user
Thank you and have a nice day.
assistant