Hello.
user
Hello. How may I render you today?
assistant
I am Karen Williams. I need to cancel my recent reservation due to some issues the bank exam got postponed. Could you please help me in doing that?
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, we found a reservation by your name. Shall I continue with the can cancellation?
assistant
Ok, you can proceed.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant