Hello.
user
    Hello, how can I assist you?
assistant
I would like to cancel my recent reservation due to some health issues, can you help me?
user
Sure, I am here to help you. Please share your name.
assistant
I am Jason Parker.
user
Wait a minute please.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled.
assistant
Thank you.
user
Thank you for reaching us, have a good day.
assistant