Hi.
user
Hello. How can I help you?
assistant
I am Frank Jackson. Can you help me in changing my recent reservation, as there is a heavy rainfall in my place?
user
Please wait a while, I will check and let you know.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant