Hello.
user
Hello. How may I assist you today?
assistant
My name is Margaret Walker. Can you please help me in cancelling my recent reservation?
user
Margaret Walker, please wait for a moment.
assistant
Ok, take your time.
user
Sorry to inform you, there is no flight resrvation available with your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing our agency, have a great day.
assistant