Hello.
user
Hello. How can I assist you at this moment?
assistant
I would like to cancel my previous reservation because I have to attend some other important meeting. Can you please help me to cancel the ticket?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Can I have your good name please to check your reservation status?
assistant
Sure, my name is James Baker.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry James Baker, no reservation has found under your name to cancel.
assistant
It's ok, not a problem with that. I think my ticket is not booked properly. Anyhow thank you for your time.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user