Hello.
user
Hello. How may I help you out?
assistant
I want to change my reservation due to some health issues, so please help me.
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Sure, I am Elizabeth Thompson.
user
Sorry, I did not found any reservation on the name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant