Hi.
user
Hello, how can I aid you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, we are here to help you. May I know your name?
assistant
Ok. I am Andrew Phillips.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thanks for approaching us.
assistant