Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please share your name.
assistant
My name is Matthew Roberts.
user
Wait a minute please.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for choosing us, have a good day.
assistant