Hi.
user
Hello, what can I do for you?
assistant
I am Micheal Jackson, my planned trip to visit my aunt's place got postponed, could you help me in changing my existing reservation.
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for choosing us, have a nice day.
assistant