Hello.
user
Hello, How best can I provide service to you?
assistant
I am Patrick Lee.
user
Ok.
assistant
I want to cancel my reservation due to bad weather condition at my place.
user
Sure, I will help you with that.
assistant
Sure. Thank you.
user
Please wait for a while.
assistant
Ok.
user
We are happy to inform you that, we found a reservation on your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for helping me.
user
Thanks for approaching us.
assistant