Hello.
user
Hello.
assistant
Myself Richard Scott.
user
How can I assist you today?
assistant
Can you please help me with cancelling my reservation? As my planned event got cancelled.
user
Sure, will please give me a moment?
assistant
Thank you. I will wait for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant