Hi.
user
Hello, how can I help you today?
assistant
Please help me with cancelling my recent reservation.
user
Sure, Let me know your name to check your reservation?
assistant
Sure, I am Kenneth Perez.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, thanks for checking.
user
Thank you for choosing us.
assistant