Hello.
user
Hello, how can I assist you?
assistant
I would like to change my recent reservation, will you help me with that?
user
Ok, can I know your name to check?
assistant
Thank you for accepting my request, myself Timothy Collins.
user
Ok, please you. Please wait a moment.
assistant
Ok, I will wait.
user
Sorry, there is no reservation been found on your name as per the reservation records.
assistant
Ok, not an issue.
user
Thank you for choosing our agency.
assistant