Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation, which is reserved earlier on my name Michael Lee.
user
Ok.
assistant
As my plan to Sky diving with friends has been cancelled. Can you help me?
user
Sure, we are perky to serve you.
assistant
Thank you.
user
Please wait for couple of minutes.
assistant
Sure, I will wait for your response.
user
Thanks for being on hold. I regret that there is no reservation found on your name.
assistant
May be I have done reservation with some other airline. Anyway, Thank you for the excellent service.
user
Thank you for making us to support you.
assistant