Hello.
user
Hello, how may I assist you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, may I know your good name?
assistant
I am Helen Thomas.
user
Ok, please wait for a minute.
assistant
Sure, take your time.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant