Hello.
user
Hello. What can I do for you?
assistant
I'm Debra Carter.
user
Nice to meet you Debra.
assistant
I have cancelled all my plans due to heavy rains, can you please help me to cancel my recent reservation.
user
Sure, please wait a moment.
assistant
Ok.
user
No reservation found on your name Debra Carter.
assistant
Ok, fine thank you for your information.
user
Thank you for contacting us.
assistant