Hello.
user
Hello. How may I assist you?
assistant
For sudden change, I changed my plans. So, can you change my recent reservation?
user
Sure, can I know your name?
assistant
Nicole Smith here.
user
Give me a minute.
assistant
Sure.
user
Sorry, there are no reservations on your name.
assistant
It's ok. Thank you for your information.
user
Welcome.
assistant