Hello.
user
Hello, how may I render you today?
assistant
I am Kimberly Johnson. I want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with cancellation?
user
Sure, I will help you to cancel your active reservation. Please wait.
assistant
Sure.
user
We found you reservation on your name and it is successfully cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant