Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I am Deborah Lee.
user
Ok.
assistant
I just want to cancel my ticket due to some health issues.
user
Sure, we are gleeful to help you for cancellation. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thanks for your service.
user
Thank you for reaching us.
assistant