Hi,.
user
Hello, how may I aid you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure. Can you help me with your name?
assistant
I am Nicholas Walker.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting. We found a reservation on your good name.
assistant
Please cancel reservation.
user
Ok, your ticket has been cancelled.
assistant
Thanks.
user