Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my recent reservation due to some personal problems, can you help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
I am Christopher Thomas.
user
Christopher Thomas, no reservation has been found on your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant