Hello.
user
Hello. How can I help you now?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me in this condition?
user
Sure, I will help you with that. May I know your name please?
assistant
Thank you. Sure, my name is Andrew Martinez.
user
Thank you for your information, please wait for a while.
assistant
Sure, take your time.
user
Sorry Andrew, there is no reservation found on your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for approaching us, have a nice day.
assistant