Hello.
user
Hello, how may I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Gary Taylor.
user
Ok, please wait a moment I will check your complete details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, no reservation found on your name in my database.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user