Hello.
user
Hello, how may I aid you today?
assistant
I am Margaret Evans, my plan to visit my parents house is postponed and I cancelled my plan to visit my parents. Can you cancel my ticket?
user
Sure, can you please hold on a moment I will get back to you.
assistant
Sure.
user
Thanks for waiting, we have not found any flight reservation on your given name.
assistant
Ok, please cancel my reservation.
user
Ok.
assistant
Thanks for the information.
user
Thank you for reaching us.
assistant