Hi.
user
Hello, how may I help you today?
assistant
Raymond Martin here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure Martin, I am here to help you with this. Sorry Martin, there is no reservation found as per your name to modify your reservation.
assistant
That's ok, thank you for your help.
user
You are welcome always.
assistant