Hi.
user
Hello, how can I assist you?
assistant
I am planning to change the travel dates in the past ticket, can you please help me to do that?
user
Sure, I can help you. May I know your name?
assistant
Thank you. I am Christopher Hill.
user
Please give me a moment to check your ticket status.
assistant
Ok, take your time. I will wait for your response.
user
Sorry Christopher Hill, no reservation is available by your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for approaching us.
assistant