Hello.
user
Hello, how may I serve you today?
assistant
Can you please help me with changing my previous existing reservation which I have booked in the last month?
user
Sure, I am here to help you with this.
assistant
I have booked it with the name of Jeffrey Lopez.
user
May I know your good name please? Please wait for a moment.
assistant
Sure, I will be waiting.
user
Sorry, there is no reservation found as per your name to change it.
assistant
Oh! That's very disappointing to know. Anyways, thank you for checking.
user
You are welcome.
assistant