Hello.
user
Hello, how may I assist you?
assistant
I am Carolyn Garcia. I just came to know that there is tsunami threat in the place which I planned to visit, so can you please cancel my reservation?
user
Sure, I am here to help you. Sorry, there is no previous reservation found on your name.
assistant
It's ok.
user
Thank you for approaching us.
assistant
Thank you for your information.
user