Hi,.
user
Hello,.
assistant
I am Eric Anderson.
user
How may I be of your helping hand?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date.
user
Ok.
assistant
Can you please change my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment let me check the reservation list with your name and I will get back to you with the current status.
assistant
Ok.
user
Thank you for your time. We are regret to say that, couldn't find any active reservation in your name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for opting our service. Hope to serve you again.
assistant