Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am Elizabeth King.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thanks for approaching us.
assistant