Hello.
user
Hello.
assistant
My name is Brian Wright.
user
How can I aid you?
assistant
I want to cancel my reservation, due to some issue.
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel the ticket.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user