Hello.
user
Hello. What service do you need from our agency?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am happy to help you to cancel your ticket. Can I know your name please?
assistant
Joseph Harris here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found with your name to cancel the ticket.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for opting us.
assistant