Hello.
user
Hello, how can I amend you today?
assistant
Due to some technical issues, the meeting that I have to attend got postponed.
user
Ok.
assistant
Can you help me in changing my reservation?
user
Sure, may I know your name to check reservation?
assistant
I am Raymond Thompson.
user
Please, wait for a wile.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for approaching us.
assistant