Hello.
user
Hello, How can I provide assistance to you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got post pone?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
I made a reservation by this name Rachel Roberts.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information,.
user
Thank you for reaching us.
assistant