Hello.
user
Hello, what help that you need from my side?
assistant
Myself Nicholas Edwards. I need to cancel my reservation which I have done to participate in dance programme but unfortunately it got cancelled. Will you please help me with cancelling the reservation?
user
Sure, I am here to help in that. Please wait to check it.
assistant
Ok, please take your time.
user
I had cancelled you booking and there is a charge of ten percent that is deducting from your ticket fare and the remaining fare will be credited to your account.
assistant
Thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant
Most welcome.
user