Hello.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, can you please let me know your name to check with the reservation status?
assistant
Sure, my name is Betty Martinez.
user
We found reservation under your name, can you please confirm whether I can proceed with cancellation?
assistant
Sure, you can proceed.
user
Your ticket is cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant