Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed.Can you please help me for changing the existing reservation?
user
Sure, will you provide your name?
assistant
My name is Richard Garcia.
user
Sorry to say that, unfortunately there is no reservation found under your name.
assistant
Ok, It's fine. Thank you for your information.
user
Thanks for reaching us.Have a nice day.
assistant
You are welcome.
user