Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please provide me the name to check for the status.
assistant
Carol Adams here.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us.
assistant