Hello, Daniel Perez.
user
Hello, how may I help you?
assistant
The event which I am going to attend has been cancelled, can you help me in changing my existing reservation?
user
Sure, please give me a minute.
assistant
Sure.
user
Daniel, there are no active reservations found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant