Hello.
user
Hello, how can I assist you today?
assistant
 I am Jeffrey Rodriguez want to cancel my reservation owing an emergency meeting. Can you help me in cancelling?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you for availing me.
user