Hello, I am Christopher Wilson.
user
Hello, How may I serve you?
assistant
Due to heavy snowfall, I want to change my existing reservation, Can you help me out?
user
Sure, Please wait a moment I will check and let you know?
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for contacting us. Have a nice day.
assistant