Hello.
user
Hello, how may I aid you?
assistant
I am Lisa Gonzalez. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
user
Sure, we are here to help you. Please wait for a while, I will check with the reservation list and revert you.
assistant
Sure.
user
Thank you for your time, we are sorry to inform you that there was no reservation found on your name.
assistant
Not an issue. Thank you for your information.
user
Thank you for availing us.
assistant