Hello.
user
Hello, how can I address you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, please provide your name to cancel your ticket.
assistant
Myself Brenda Smith.
user
I have gone through the reservation list but I didn't found any active reservation on your name which has been provided by you.
assistant
Oh! may be, I did not done my reservation properly at that time. Anyway, thank you for your help.
user
It's Ok,Thank you for choosing us.
assistant