Hi.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me in changing my reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Richard Moore.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for approaching us, wish you a nice day.
assistant