Hello.
user
Hello, how may I render you today?
assistant
I want to change my reservation due to sudden change in my trip, Can you assist me?
user
Sure, may I know your good name?
assistant
Anthony Baker.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for opting us.
assistant