Hello.
user
Hello.
assistant
I am Carolyn Hill.
user
How may I help you?
assistant
I want to cancel my reservation due to sudden postpone of my trip dates.
user
Ok. I will check the reservation list and let you know. Please wait.
assistant
Okay.
user
Thanks for your patience, we found a reservation on your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us, Have a nice day.
assistant