Hello.
user
Hello.
assistant
I am Emily Miller.
user
Miller, how may I help you?
assistant
I would like to cancel my reservation as I am not feeling well, can you please help me out?
user
Sure, please give me a moment to check your ticket status.
assistant
Thank you.
user
Sorry, no reservation is found by your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant