Hi. I am Catherine Collins.
user
Hello, how can I provide service to you?
assistant
 I want to see my brother as he met with an accident. Can you please book my flight ticket from IAH to MSP?
user
Sure, may I know your journey dates?
assistant
My journey dates are Aug 8 to Aug 10.
user
Do you have any preferences?
assistant
I need a connecting flight.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there is a connecting flight available with fare 100 in economy class of Southwest airline. Shall I proceed?
assistant
You can reserve it.
user
Your booking has been confirmed with a flight number 1019.
assistant
Thank you.
user
Thank you for opting us.
assistant