Hello.
user
Hello, how may I assist you?
assistant
I'm Sandra Moore. I had planned out for a vacation, but unfortunately it has been cancelled.can you help me in cancelling my recent reservation?
user
Sure Sandra, hold on for a moment. I'm sorry Sandra, there are no reservations on your name.
assistant
Ok.
user
Thank you, have a good day.
assistant
Anyway thank you for your help.
user