Hello.
user
Hello, how may I guide you?
assistant
My name is Margaret Taylor. Due to a sudden meeting, my trip has been cancelled. Could you help me in cancelling the reservation?
user
Sure Margaret, hold on for a moment.
assistant
Ok.
user
I'm sorry, there are no reservation with your name.
assistant
That's fine. Thank you for your information.
user
Thank you, have a good day.
assistant