Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to some health issues, will you help me in cancelling my recent reservation?
user
Sure, can you please share your good name?
assistant
My good name is Kevin Jones.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues at all. Thank you.
user
Thank you for opting us.
assistant