Hi.
user
Hello, how may I serve you now?
assistant
I need to cancel my reservation as I am not able to make my trip. Can you help me with that?
user
Sure, I will help you with that. May I know your name please?
assistant
Thank you for considering my request. My name is Scott Williams.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data base. Shall I cancel your reservation?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for visiting us, we hope see you again.
assistant