Hello.
user
Hello, How can I help you?
assistant
Can you please help me in changing an existing reservation?
user
Sure, please mention your name to proceed.
assistant
I am Rachel Williams.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thanks for the quick response.
user
Thank you, for spending your valuable time with us regarding changing process.
assistant