Hello, I am Emma Wright.
user
Hello, how can I help you the best today?
assistant
Can you please help me with booking a flight ticket from BOS to ATL?
user
Sure, I can help you better.
assistant
Thank you.
user
May I know your planned travel dates?
assistant
My travelling dates are from 11/16 to 11/18.
user
1002 flight in Southwest airline is available for you with an airfare of 100. Are you ok with with this airline?
assistant
I need direct flight.
user
Ok, I will check for direct flight  and let you know.
assistant
OK.
user
Sorry, no direct flights are available for you.
assistant
No problem, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant