Hello.
user
Hello. How may I assist you?
assistant
My name is George Green, I want to change my reservation due to my bad health. Can you change my reservation?
user
Sure, I will help you. Please wait a moment, I will check the reservation status.
assistant
Sure.
user
George Green, no reservation has been found on your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant
Thank you for helping me.
user