Hi.
user
Hello, how may I assist you?
assistant
Mark Thomas here. Can you cancel my flight ticket reservation?
user
Sure, I am here to assist you. Please wait. Let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
That is not a problem.
user
Thank you for contacting us. Have a nice day.
assistant
Thank you.
user