Hello.
user
Hello, how can I help you?
assistant
I need to change my reservation, can you help me in doing that?
user
Sure, I am happy to help you. Please let me know your good name.
assistant
I am Kevin Martin.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant