Hello,.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, may I know your good name?
assistant
Myself, Dennis Moore.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you for checking.
user