Hello.
user
Hello. How may I help you?
assistant
Carolyn Turner here. Me and my friends have planned some hangout trip, but suddenly trip got extended due to heavy rains, so could you please help me to change my reservation to another date?
user
Sure, please allow me a minute.
assistant
Sure, take your time.
user
Sorry, no reservation found with your name.
assistant
Oh, not an issue, I will again book it. Anyways, thank you for the information.
user
Thank you.
assistant