Hello.
user
Hello, How can I assist you?
assistant
Anthony Collins here, due to bad weather my exams got preponed. I want to change my existing reservation. Can you please help me with it?
user
Sure, Please hold on for a minute.
assistant
Ok.
user
Thanks for holding on. We did not find any recent reservation with the name of Anthony Collins.
assistant
Ok, not an issue. Thank you.
user
Thanks for approaching us with an enquiry.
assistant