Hello.
user
Hello, how may I aid you today?
assistant
I need your help in cancelling my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed?
assistant
My name is Lisa Harris.
user
Ok, please wait.
assistant
Sure, I will wait.
user
We found a reservation on your given name and cancelled successfully.
assistant
Thank you for the help.
user
Thank you for availing us.
assistant