Hello, I am Jonathan Edwards.
user
Hello, how can I help you today?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant