Hello.
user
Hello, how may I aid you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, we are here to assist you. To proceed further, please provide your name.
assistant
James Lewis here.
user
Ok, please wait for a few minutes.
assistant
Ok.
user
Thank you for your time, we did not find any reservation on your name.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant