Hello,.
user
Hello. How may I guide you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you with that. May I know your name please?
assistant
Sure, I am Jennifer Wilson.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant