Hi.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my uncle's reservation? He got some urgent work in his office.
user
Definitely, may I know his name?
assistant
Sure, his name is Michelle Carter.
user
Please wait, I will check his reservation status.
assistant
Sure.
user
There is no reservation found under his name, Carter.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us.
assistant