Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Carolyn Campbell.
user
Ok, please wait for a while.
assistant
Ok.
user
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Yes, You can.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant