Hi.
user
Hello, how may I aid you at this moment?
assistant
I am Catherine Walker. I want to cancel my reservation, can you help in that?
user
Yes, I am here to help you. Give me a moment to check the reservation status. I have found reservation under your name and as per your request I have cancelled your reservation.
assistant
Ok, thank you for your help.
user
Most welcome, hope you have a great day ahead.
assistant