Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me to cancel my reservation as my holidays plan got cancelled?
user
Sure, I'll help you with this. Please let me know your name to check the reservation list.
assistant
I am Richard Johnson.
user
Thank you for sharing your name, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting, Happy to inform you that there is a reservation found by this name. Shall I cancel the ticket?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
It's pleasure to serve you.
assistant