Hello.
user
Hello. How may I aid you?
assistant
I was planning to change my holiday location to a cheaper destination within my budget. So, can you please help me with changing my existing reservation?
user
Sure, I am here to help you in changing the ticket details. Can you please tell me your full name?
assistant
My name is Larry Mitchell.
user
Ok, please give me a minute.
assistant
Ok, I will be waiting for your response.
user
Sorry to inform you that, there is no active reservation found in our portal to change the ticket details.
assistant
Oh! That's sad to know. Thank you for checking.
user
My pleasure. Thank you for opting us.
assistant
Most welcome.
user