Hello.
user
Hello, how may I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your good name for further checking.
assistant
I am Stephanie Carter.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Its ok, thank you.
user
Thank you for reaching us with a query.
assistant