Hello.
user
Hello.
assistant
Deborah Edwards here.
user
How can I assist you?
assistant
I want to cancel my ticket due to hailstorm in my place.
user
Ok, I will help you in cancellation. Please, standby.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to cancel.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant