Hi, I am Susan Jackson.
user
Hello, How can I help you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation on your name.
assistant
Thanks for the information.
user
Thank you.
assistant