Hello,.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
user
Sure, I am here to help you. May I know your name to check the reservation list?
assistant
I am Carolyn Young.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok.
user
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
assistant
Ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant