Hello.
user
Hello, do you need any assistance from us?
assistant
Myself Carolyn Gonzalez. Can you please help me with cancelling my reservation as my planned event got cancelled?
user
Sure, I will help you out.
assistant
Thank you.
user
Gonzalez, there is no reservation with your name to cancel further.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
My pleasure, have a great day.
assistant