Hello.
user
Hello. In which way I can help you today?
assistant
I need to change my reservation due to my planned trip got postponed to another dates. So please help me with changing my reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, myself Mary Lopez.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time to check.
user
Thanks for waiting. There is no previous reservation found in your name Mary Lopez.
assistant
It's ok. No problem. Anyway, thank you for your time.
user
Thank you for contacting us, have a good day.
assistant