Hello.
user
Hello. How can I assist you today?
assistant
Can you help me to cancel the reservation which I had done last week?
user
Sure, will you mention your name for checking the reservation status?
assistant
Ok, please check for the name Jonathan Young.
user
Please give me a moment. There is no reservation found under your name.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Welcome, have a great day.
assistant