Hello.
user
Hello. How may I guide you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name?
assistant
My name is George Lewis.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation found under your name in our records.
assistant
Not an issue, thank you for the information.
user
Most welcome.
assistant