Hello.
user
Hello, How can I assist you today?
assistant
Due to some personal problems, I need to cancel my recent reservation. Can you please help me in cancellation?
user
Sure, May I know your name please?
assistant
Anna Scott here.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting. Sorry to inform you that, there is no reservation found with your name.
assistant
That's not a problem. Thank you.
user
Thank you for contacting us.
assistant