Hello, I am Cynthia Allen.
user
Hello, How can I help you?
assistant
As my to attend an Conference has been postponed, and again it has to start in the next week. Can you help me to change my existing reservation?
user
Sure, I am mirthful to help you. Ok, could you please hold on for a minute, I will check the availability and let you know.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for helping me out.
user
Thank you for opting us, Have a great day.
assistant