Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation. Can you help me for this one?
user
Sure, I am here to help you. May I know your name please to check your reservation status?
assistant
Sure. Cynthia Lee here.
user
Please hold on a moment.
assistant
Sure.
user
Cynthia Lee, no reservation has been found on your name in our records.
assistant
No issues, thank you for reaching us.
user
Thank you for choosing us.
assistant