Hello.
user
Hello. How can I help you?
assistant
I want to change my recent reservation due to terrorist attacks in Paris, can you help me?
user
Sure, I will help you. May I know your name please?
assistant
Jack Smith is my name.
user
There is no reservation on your name in our database.
assistant
Oh! That's very sad news to hear. Anyways, thanks for checking with my previous reservation.
user
Thank you for opting us.
assistant
You are most welcome.
user