Hello.
user
Hello. How may I aid you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, I am Shirley Martin.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Oh! I think the ticket was not booked properly due to server issue. Anyway, thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user