Hello.
user
Hello. How can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I will help you, can I know your good name for to change your reservation?
assistant
Kathleen Garcia here.
user
Please wait for a while.
assistant
Ok.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant