Hello.
user
Hello, how can I help you for the day?
assistant
I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?
user
Sure, I will help you with that reservation cancel.
assistant
Thank you.
user
Can you please share your name to check your previous reservation status?
assistant
My name is Amanda Lee.
user
Please wait for a while.
assistant
Sure.
user
There is no active reservation found with your name in our reservation list to cancel it.
assistant
Thank you for the details.
user
Thank you for reaching us, have a nice day.
assistant