Hi.
user
Hello, how may I aid you today?
assistant
My trip is cancelled, so I have to cancel my reservation. Can you please help me out?
user
Sure, I will help you with this. May I know your name please for further process?
assistant
My name is Amy Hall.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Hall, there is no reservation found as per your name to cancel your reservation.
assistant
No problem, thank you for the information.
user
You are welcome.
assistant