Hello.
user
Hello, how may I assist you?
assistant
I made a reservation earlier on the name of Sarah Jones, but due to some issues I need to change my reservation.
user
Sure, please wait a while.
assistant
Ok, I will wait.
user
Thank you for your time. We didn't found any reservation with your name.
assistant
No problem, thanks for your quick response.
user
Thank you for opting us.
assistant