Hello.
user
Hello. How can I aid you?
assistant
Please help me to cancel my recent reservation.
user
Sure, may I know your name?
assistant
Christine Williams.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant