Hello.
user
Hello, how can I assist you today?
assistant
I want to change my reservation as my plan to visit Boston is postponed. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Ronald Rodriguez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant