Hello.
user
Hello, how can I assist you today?
assistant
I am Emily Lee, can you help me to cancel my active reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thanks for approaching us.
assistant