Hello.
user
Hello. How can I assist you?
assistant
I am Richard Garcia. I want to change my travel dates in my previous reservation, can you please help me with that?
user
Ok, please wait.
assistant
Ok, thank you.
user
Sorry, no reservation found on your name to change.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant