Hello.
user
Hello. How can I help you today?
assistant
Due to sudden change in the dates of summit which was going to be held in the place where I suppose to visit, I want to do some changes in my existing reservation, can you please help me?
user
Sure, I can help you with that. May I know your name to proceed further?
assistant
Raymond Brown.
user
Please allow me a moment to check the details for you.
assistant
Ok.
user
Your patience is greatly appreciated. Raymond, there is no reservation found under your name.
assistant
Thank you. That's ok.
user
You are welcome. Thank you for contacting us.
assistant
Thank you again for your service.
user