Hello.
user
Hello.
assistant
I am Emma Harris.
user
How may I guide you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us. Have a great day.
assistant