Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you with the ticket cancellation process.
assistant
Thank you.
user
Can you please let me know your good name to check the reservation status?
assistant
Sure, my name is Benjamin Young.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
I am happy to inform you, I have found the existing reservation with your name and I have successfully cancelled your ticket.
assistant
Ok, no problem. Thank you for your service.
user
You are welcome. Thank you for reaching our agency. Have a nice day.
assistant