Hi.
user
Hello, how can I help you today?
assistant
My meeting with the client got postponed and I want to change my existing reservation. Can you please help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
To proceed further, may I know your name?
assistant
Barbara Evans it is.
user
Thank you for providing your name. Please wait a moment.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, may be I booked with other travel agency.
user
Thank you for opting us.
assistant