Hello.
user
Hello. How can I aid you?
assistant
Can you help me to cancel the reservation I had done last month?
user
Sure, may I know the name to check for the status?
assistant
Ok, please check the records I had done the reservation on the name Amy Rodriguez.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok, please take your own time.
user
Thank you for waiting.
assistant
My pleasure.
user
Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
That is ok, thank you for assisting me as per my concern.
user
Thank you for reaching us.
assistant