Hello.
user
Hello. How can I assist you today?
assistant
I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, I am Justin Thomas.
user
Please allow me a moment while I check for the reservation status.
assistant
Sure.
user
Justin Thomas, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for contacting us.
assistant