Hello.
user
Hello, how may I aid you at present?
assistant
I would like to change my reservation, can you please help me out with that?
user
Sure, we are here to help you to change it.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Amy Young here.
user
Ok, please wait for a while.
assistant
Sure,.
user
We are happy to inform you that, we found a reservation on your name. Can you please share your planned journey dates?
assistant
Sure, my travel dates are from May 13 to May 15.
user
Sure, Let me know your airport codes.
assistant
My source and destination airport codes are JFK and HOU.
user
Kindly please share connection limit.
assistant
I need a direct flight.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that, there were no fights found based on your requested dates.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant