Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation as my get together program got cancelled. Can you help me?
user
Sure, may I know your name?
assistant
I am Sarah Martin.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Sarah Martin, no reservation is available by your name.
assistant
Ok fine, thanks for your response.
user
Thank you for choosing us.
assistant