Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I will definitely help you with that. Will you mention the name that you reserved for your journey?
assistant
I have booked it under the name of Eric Anderson.
user
Please give me a moment for checking the reservation status.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found under your name.
assistant
Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant