Hi. I am Scott Evans.
user
Hello, how can I aid you now?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we will help you.
assistant
Thank you.
user
Please wait for a while, I will check the status and revert you.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed to cancel?
assistant
Ok, proceed.
user
Ok, your reservation is cancelled successfully.
assistant
Thanks for your information.
user
Thank you for choosing us.
assistant