Hello,.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation as my adventure trip got cancelled. Please help me with cancellation.
user
Sure, we are here to help you. Please provide me your name to check with the details of your reservation.
assistant
I am Virginia Taylor.
user
Please give me a minute.
assistant
Ok. Take your time.
user
Thanks for waiting, we found no reservation with your name.
assistant
That's fine. Thank you for the information.
user
Welcome, have a good day.
assistant