Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
I am here to help you with that. To check with the reservation status, can you please help me with your name?
assistant
Sure, myself Richard Jackson.
user
Thank you for sharing your name, Please allow me 2-3 minutes while I check with the reservation status.
assistant
Sure, I will wait for your response.
user
We regret to inform that there is no active reservation found under your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us.
assistant