Hi.
user
Hello, how can I aid you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, may I know your name?
assistant
Joshua Edwards here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you.
assistant