Hi.
user
Hello. How may I help you?
assistant
I am Steven Hill need to change my reservation as my got postponed, can you please help me?
user
Sure, I will help you. Please, wait.
assistant
Ok.
user
Thanks for your time. We did not find any reservation on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thanks for the information.
user