Hi.
user
Hello.
assistant
Eric Hall here.
user
How can I assist you?
assistant
I am frustrated with your service because your agent has booked a ticket on wrong date, so I want to cancel my reservation.
user
Sure. Wait for a while.
assistant
Ok fine.
user
Thanks for waiting, There is no reservation found with your name. Thanks for reaching us.
assistant
That's ok, no issues.
user