Hello.
user
Hello. What support do you need from us?
assistant
I need a quick help from your end that I want to cancel my flight, can you help in that one?
user
Sure, I am ready to help you with that.
assistant
Thank you.
user
Can you please provide me your full name to check your ticket status?
assistant
Sure, my name is Carol Thompson.
user
I am really sorry to inform you, there is no reservation found with your name in our system data to cancel.
assistant
Sorry for the interruption,  the previous ticket booking is done in Carol Campbell, check with that one.
user
Ok, please wait a minute. I will check once again.
assistant
Sure, take your time.
user
I have checked with the name you have provided but I didn't found any reservation with this name also.
assistant
Ok, I think it might be cancelled by my father that I am unable to go to the cancellation office.
user
Ok, that's fine. Thank you for contacting us.
assistant
You are welcome.
user