Hello, Robert Jackson here.
user
Hello, How can I assist you today?
assistant
Sports event got postponed, so can you please cancel my existing reservation.
user
Sure. Please hold on for a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for holding on. We are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no Issue.
user
Thank you for approaching us.
assistant
Thanks for you time.
user
Have a pleasant day.
assistant