Hello.
user
Hello, how can I aid you today?
assistant
Please help me in cancelling my reservation as the football match that I have to participate got cancelled.
user
Sure, may I know your name?
assistant
I am Alexander Adams.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, thanks for the information.
user
Thank you for choosing us.
assistant