Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my reservation as my trip got cancelled?
user
Sure, please share your good name.
assistant
I am Justin Lopez.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant