Hello.
user
Hello. How can I assist you at this moment?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with this?
user
Sure, I am here to assist you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Nicholas Evans.
user
Wait a moment please.
assistant
Ok.
user
Nicholas Evans, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant