Hello.
user
Hello. How may I assist you?
assistant
Can you please change my existing reservation?
user
Sure, I will help you. Can you please help me with your name?
assistant
Margaret Allen here.
user
Please hold on a moment.
assistant
Ok.
user
Margaret Williams, no reservation has been found on your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant