Hello.
user
Hello, how can I help you?
assistant
Charles Hernandez here. Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Sorry, there is no reservation with your name to cancel.
assistant
Not an issue, anyway thank you for your information.
user
You are welcome.
assistant