Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will help you. Please wait, let me check your reservation status in our database.
assistant
Ok.
user
Can you please tell me your name?
assistant
Ryan White here.
user
Ryan White, please wait for a while.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
No problem, Thanks for the information.
user
You are welcome and thank you for contacting us.
assistant