Hello.
user
Hello, how can I aid you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you. May I know your name?
assistant
Myself Helen Jackson.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant