Hello.
user
Hello. How may I assist you now?
assistant
Can you please be my helping hand to cancel my recent reservation, due to bad weather conditions?
user
Sure, I am oblige to help you with that. Can I know your name to check your previous reservation?
assistant
Sure, please check my previous reservation on the name of Amanda Lee.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Ok, thanks for your information.
user
Thank you for approaching us, hope you have a great day.
assistant