Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am glad to solve your concern in cancelling the flight ticket. Please provide me your name to check the reservation status on your name.
assistant
Sure, myself Sarah Adams.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Sarah Adams, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant