Hi.
user
Hello, how can I be your helping hand today?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am glad to help you. In whose name, I need to check the reservation?
assistant
My name is Anna Lee.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, I have checked the reservation list but no reservation was found on your name.
assistant
That's ok, thanks for checking.
user
Thank you for choosing us.
assistant