Hello.
user
Hello, how may I help you?
assistant
I am Helen Martinez. I want to cancel my recent reservation, can you please help me in that?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
That's ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant