Hello.
user
Hello, how may I aid you today?
assistant
Please cancel my recent reservation due to some health issues?
user
May I know your good name to check the reservation status?
assistant
Sure, I am Karen Jackson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant