Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation, which is done recently. Can you please help me out?.
user
Sure, I am glad to help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation status. May I know your name?
assistant
Sure, take you own time. Myself Matthew Hall.
user
Sorry Hall, there is no active reservation have been found under your name in our database to cancel it.
assistant
Not a big problem, anyway, thank you for the information.
user
Thank you for availing our service.
assistant
Thank you for searching.
user