Hi.
user
Hello, how may I support you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, please share me your good name.
assistant
I am Ryan Harris.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issue, thank you.
user
Thank you for opting us.
assistant