Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name please?
assistant
Barbara Carter.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, no worries at all. Thank you.
user
Thank you for reaching us.
assistant