Hello, I am Ruth Green.
user
Hello, Ruth Green, how can I assist you today?
assistant
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, I can help you in that cancellation. Just wait for a moment.
assistant
Sure.
user
Sorry to specify that, there is no active reservation found on your name to cancel it.
assistant
No problem, thanks for your information.
user
Thanks for opting us, have a nice day.
assistant