Hello.
user
Hello, how may I help you?
assistant
Christine Harris here.
user
Yes, Harris.
assistant
I would like to change my reservation because of sudden health issue, so can you please help me out with changing of my reservation?
user
Definitely I will help you with that, please wait a minute.
assistant
Sure, take your time.
user
Harris, I have searched for your reservation in our records but I didn't find your reservation.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant