Hello, I am Pamela Edwards.
user
Hello, how may I aid you?
assistant
As my schedule of going to my sister house got postponed, can you help me in changing my reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No issues, Thank you for information.
user
Thank you for opting us.
assistant