Hello.
user
Hello, how can I assist you?
assistant
I am Amy Lewis, I want to change my reservation as I plan to visit Houston Zoo but it is closed for couple of dates. Can you change my reservation with new dates?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found in your name.
assistant
Ok, thank you for the details.
user
Thank you.
assistant