Hello.
assistant
Hi. Karen Miller here.
user
How can I assist you today?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Karen, I found your reservation and successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant