Hello. Lisa Johnson here.
user
Hello Lisa, welcome to ABC agency. How may I assist you?
assistant
Due to Food Poison, I want to cancel my reservation. Can you please help me for that?
user
Sure, please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Lisa, there is no reservation found under your name in our records. Would you like to ask us anything else?
assistant
Nothing.Thank you for the information.
user
Ok, thank you for using our service, have a nice day.
assistant