Hello.
user
Hello, how may I help you?
assistant
I am Nancy Thompson. I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait for a moment to check your reservation status in my records.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant