Hello,.
user
Hello, how may I aid you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I will help you with that. May I know your name please?
assistant
Myself, Elizabeth Thomas.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no flight found under your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant