Hello.
user
Hello. What help do you require from our flight ticket booking agency?
assistant
I want to cancel my recent reservation due to an health problem. Can you help me?
user
Sure, I can help you with the ticket cancellation process.
assistant
Thank you.
user
On whose name you have booked the ticket?
assistant
Sure, the previous reservation is done under the name Shirley Turner.
user
I am really happy to inform you that, I have found your ticket reservation in the chart list and successfully cancelled your ticket.
assistant
Thank you for your valuable help.
user
You are most welcome. Thank you for reaching us.
assistant