Hi.
user
Hello.
assistant
I am Brian Walker.
user
How can I assist you today?
assistant
Due to health issues I am unable to travel at this moment, so can you help me for cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok, I will wait for your reply but get back with my reservation status.
user
Brian, there is no reservation found under your name.
assistant
Oh! I think my sister's already cancelled my reservation, anyway thank you for your services.
user
You are welcome. Thank you for contacting us.
assistant