Hi.
user
Hello. How may I help you today?
assistant
I need to cancel my recent reservation due to health issues, can you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Frank Campbell here.
user
Ok, wait for a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is reservation found on your name in our database.
assistant
Please cancel it.
user
I have rechecked that, there is no reservation found on your name in our database.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for reaching us.
assistant