Hello.
user
Hello,. How can I assist you today?
assistant
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please change my reservation?
user
Sure, we are here to aid you. To check with the reservation I need your name.
assistant
I am Patricia Jones.
user
Please, wait for a while.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name Patricia Jones.
assistant
Ok, Thank you for your help.
user
Thank you for availing us.
assistant