Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my reservation because already my friend has reserved a seat in UA airline I don't that he booked it.So, can you help me in cancelling the reservation?
user
Sure, I will help you. May I know your name please?
assistant
Please, check the previous reservation details on Sarah Taylor.
user
Ok, Please wait, I will check the status and notify you.
assistant
Ok, fine.
user
Thank you for waiting, we are sorry to tell you that no reservation has found based on your name.
assistant
That's ok, I think my reservation has not done properly while booking that the reason my reservation details are not found in your data base.
user
Thank you for contacting us, have a pleasant day.
assistant
Thank you for your information.
user