Hi.
user
Hello.
assistant
Mark Jones here.
user
How can I help you today?
assistant
I was planning to change my holiday location for my journey. So, can you please alter my reservation?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Ok, I will be waiting for your response.
user
Mark Jones, there is no active reservation found under your name in our database.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for utilising our service.
assistant
Most welcome.
user