Hi. I am Helen Moore.
user
Hello, how may I serve you at this moment?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation existing in our database on your given name.
assistant
That's ok, thank you.
user
You are welcome, have a nice day.
assistant