Hi.
user
Hello, how can I help you?
assistant
Can you help me to change my recent reservation?
user
Sure, may I know your name please?
assistant
Joseph Lee here.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant