Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to my health issue. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is David Evans.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, but there is no active reservation found in your name to cancel.
assistant
Ok, Not an issue. Thank you.
user
Thank you for reaching us, have a great day.
assistant