Hello.
user
Hello, how may I assist you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to change an existing reservation?
user
Sure, may I know your good name?
assistant
My name is Steven Jones.
user
Please wait for a minute, I will get back to you with current status.
assistant
Sure, I will wait.
user
There is no reservation found with your name.
assistant
That's not a problem.
user
Thanks for reaching us.
assistant
Thanks for your information.
user