Hi.
user
Hello, how can I assist you today?
assistant
Actually, I want to change my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, my name is Benjamin Mitchell.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's fine. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant