Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, Let me know your name to check your reservation?
assistant
Myself Karen Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant