Hi.
user
Hello, how can I assist you for the day?
assistant
Can you help me to cancel my reservation? Because my exam is cancelled.
user
Sure, I am here to help you.
assistant
Sure, I am Daniel Miller. Please check my details under my name.
user
Sorry, we found no reservation on your given name.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant