Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation. Can you please help me in that?
user
Sure, may I know your name?
assistant
Justin Nelson here.
user
We found your reservation, can you please forward your travelling dates?
assistant
My trip dates are July 30 to Aug 01.
user
May I know your airport codes?
assistant
My preferred airport codes are BOS to CLT.
user
Do you need connecting flight?
assistant
I need a direct flight.
user
Do you have any other specifications?
assistant
My return should be in the afternoon.
user
Sorry, there are no flights available.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant