Hi.
user
Hello, how can I help you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your good name?
assistant
My name is Jessica Parker.
user
Please wait for a moment.
assistant
Sure, I will wait for your information.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant