Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, we are here to help you. May I know your good name?
assistant
Scott Allen.
user
Ok, please wait for a minute.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
That's ok. Anyways, thank you.
user
Thank you for choosing us.
assistant