Hello.
user
Hello. How can I aid you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Melissa King.
user
I found your reservation and cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant