Hello.
user
Hello. How may I assist you at this moment?
assistant
Due to an urgency, I am planning to change my plan to other day, could you change my existing reservation?
user
Ok, I will help you. In my database I did not find any reservation with your name.
assistant
My name is Brenda Lee.
user
Anything else to help you Lee.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant