Hello.
user
Hello.
assistant
I am Justin Smith.
user
How can I assist you Justin Smith?
assistant
I want to change my existing reservation. Can you help me out?
user
Sure, I will help you with this.
assistant
Ok.
user
Justin Smith, there is no active reservation found under your name in our database.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Anyways, thank you for your help.
user