Hi,.
user
Hello. How may I help you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I can help you. May I know your name for checking purpose?
assistant
I am Jerry Hill.
user
Please give me a moment.
assistant
Sure.
user
I could not found any reservation done on the name in our previous booking list.
assistant
Thanks for your help.
user
Thank you for reaching us, have a nice day.
assistant