Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Please wait a while. May I know your name please?
assistant
My name is Dennis Mitchell.
user
Sorry to say, there is no reservation on your name in our database.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant