Hello.
user
Hello. Welcome to Global travel agency, how can I help you?
assistant
The event got postponed and I would like alter my existing reservation. Can you help me?
user
Sure, I am happy to help you. Please provide your name to alter your reservation.
assistant
My name is Barbara Carter.
user
Wait a moment please, let me check the status of your reservation.
assistant
Sure.
user
Sorry, I couldn't find any reservation with the name Barbara Carter.
assistant
I guess I need to book another flight. Anyways, thank you for the information.
user
Thank you for utilising our service.
assistant
You are welcome.
user