Hello.
user
Hello.
assistant
Myself Carol Miller.
user
How can I assist you today?
assistant
I want to change my existing reservation, can you help me?
user
Ok, I will check for the reservation please wait.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation been found on your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome, thank you for choosing our agency.
assistant