Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, may I know your good name please?
assistant
Sure, my name is Katherine Collins.
user
Please wait for a moment.
assistant
Ok, take your time.
user
I have found a reservation on your name and cancelled it successfully.
assistant
Thank you for the help.
user
Thank you for contacting us.
assistant