Hi.
user
Hello. How may I help you for the day?
assistant
I am Barbara brown, I want to cancel my recent reservation which is booked through your agency. can you please help me?
user
Sure, please stay online.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Not an issue. Anywhere , thank you for checking.
user
Thank you for approaching us.
assistant