Hi. I am Andrew Wilson.
user
Hello,. How can I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please, wait for a while I will check with the reservation and let you know.
assistant
Sure.
user
Sorry Wilson, there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user