Hi. I am Michael Adams.
user
Hello, how exactly I can serve you the best today?
assistant
Please cancel my recent reservation due sudden demise of my grandmother.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time.
assistant
Ok.
user
No reservation was found on your name to cancel.
assistant
Oh! May be I made a wrong reservation, Anyways thank you.
user
Thank you for reaching us, have a good day.
assistant