Hello. I am Jason Wright.
user
Hello, how may I oblige you today?
assistant
I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?
user
Sure, please wait I will check the reservation status and get back to you.
assistant
Ok.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant