Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please wait a minute.
assistant
Ok, I will wait.
user
Sure. May I know your name?
assistant
Sure, my name is Mark Clark.
user
Sorry to inform you that there is no reservation found under your name.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Most welcome.
assistant