Hello.
user
Hello, how may I help you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name?
assistant
Myself Larry Williams.
user
Please wait.
assistant
Ok.
user
Sorry Larry, there is no active reservation found with your name in our records.
assistant
It's ok, thank you.
user
Most welcome.
assistant