Hello.
user
Hello, how may I render you?
assistant
Ryan Jackson here. Can you help me in cancelling my reservation?
user
Sure, let me check the reservation list and revert you.
assistant
Ok.
user
We found the reservation made by your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your reservation has been cancelled and the refund amount will be sent to your bank account in 2 to 3 working days.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant