Hi.
user
Hello, how may I abet you?
assistant
I am Kevin Smith. I would like to change my existing reservation, my sports event has been postponed. Can you please help me with changing?
user
Sure, let me check the data base and revert you.
assistant
Ok.
user
It's unfortunate that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user