Hello.
user
Hello, how may I assist you today?
assistant
I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, we are here to aid you.
assistant
Thank you for your response.
user
Can I know your name?
assistant
Sure,  my name is Jacob Lewis.
user
Wait a minute.
assistant
Ok.
user
There was no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant