Hello. I am Stephen Hernandez.
user
Hello. How may I be at your service for the day?
assistant
I want to change my existing reservation as my exams got postponed.
user
Ok.
assistant
Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please, hold a minute.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok. Not an issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant