Hello.
user
Hello.
assistant
I am James Moore.
user
How can I assist you today?
assistant
I want to cancel my recent reservation due to cancel of my new house warming ceremony. Could you please help me?
user
Sure, will you please give me a moment?
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
Welcome, have a great day.
assistant