Hello.
user
Hello.
assistant
I am Dorothy Wright.
user
How can I assist you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I'll help you in that. Please be on hold.
assistant
Ok.
user
Wright, there is no reservation found active under your name to do cancellation.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant