Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change my reservation?
user
Sure, may I know your name please?
assistant
My name is Virginia Lewis.
user
Wait a  while, kindly.
assistant
Sure.
user
We found a reservation in your name. Can I have your airport codes?
assistant
My airport codes are from IAH to ORD.
user
Help me with the trip dates?
assistant
My trip dates are on Feb 25 and Mar 01.
user
Do you have any preferences?
assistant
I need to depart in the evening time. I prefer a single connecting flight.
user
Please re-check your dates once and let me know.
assistant
My depart date is on Feb 28.
user
Sorry, no flights were running in your desired routes.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant