Hi.
user
Hello, how may I aid you today?
assistant
I would like to cancel my flight reservation as I am unwell, can you please help me out?
user
Sure, I will help you. Can you please share your good name?
assistant
Sure, my name is Nancy Carter.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for availing us.
assistant