Hello.
user
Hello, may I know how best I can help you today?
assistant
I am Rebecca Young. I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Please wait.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, thank you for your help.
user
Thank you.
assistant