Hello.
user
Hello, how can I assist you?
assistant
I have planned to go for Austin but I did not interested in completing my trip, can you please cancel my existing reservation?
user
Sure, may I know your name?
assistant
I  have reserved my ticket in the name of Gary White.
user
Ok, please wait a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, fine not an issue. Thank you for your help.
user
Thank you for choosing us.
assistant