Hello.
user
Hello, how can I aid you?
assistant
I am Richard Martinez. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, give me  a minute.
assistant
Thank you for that. I will wait for your response.
user
On your request, I have successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant