Hello.
user
Hello. How can I assist you today?
assistant
Ruth Harris here. I would like to cancel my reservation due to some health issues, can you please help me in that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Ruth, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome. Thank you for reaching us, have a great day.
assistant