Hello.
user
Hello. How can I aid you?
assistant
Due to an emergency, I want to change my reservation.
user
Ok.
assistant
Can you help me?
user
Sure, I will help you, Please provide me your name.
assistant
Richard Garcia here.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting. There is no active reservation on your name.
assistant
No problem, Thanks for the information.
user
Thank you.
assistant