Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your name please?
assistant
Sure, my name is Elizabeth Evans.
user
Ok, please wait for a moment.
assistant
Sure, I'll wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for opting us.
assistant