Hi, I am Kathleen Lewis.
user
Hello. How may I assist you today?
assistant
I have planned to attend a live concert, but it got postponed due to bad weather. Can you please help me in cancellation?
user
Sure, wait a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, no issues. Thank you for your response.
user
Thanks for approaching us.
assistant