Hello.
user
Hello. What help that you are looking from my side?
assistant
I am Dennis Lewis. I planned a trip to New York with my friend but my friend is sick, so I want to cancel my reservation.
user
Sure, I can cancel your ticket booking, please wait for a moment.
assistant
Sure.
user
I could not found a previous booking done on the name that you have provided to cancel it. Thank you for reaching us.
assistant
That's ok, thank you for your information.
user