Hi.
user
Hello, how may I assist you?
assistant
Nancy Thompson here.
user
Yes, Thompson.
assistant
I am not ready to travel in this week, because of my business problems. Can you help me in changing my recent reservation? Please.
user
Sure Thompson, let me check your previous reservation on your name.
assistant
Sure.
user
Sorry Thompson, no reservation found on your name.
assistant
Oh! that's fine. Thank you.
user
Thank you for reaching us.
assistant