Hi.
user
Hello. How can I help you?
assistant
Can you please help me to cancel my existing reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Ronald Scott here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant