Hello.
user
Hello.
assistant
Scott Green here.
user
How may I help you today?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please wait a moment?
assistant
Sure, take your time to check.
user
Sorry for the trouble caused to you, there is no reservation found on your name to change the details.
assistant
Oh! I think the ticket was not reserved properly while I am booking. Anyway, thank you for the information.
user
You are most welcome. Thank you for reaching us. Have a nice day.
assistant