Hello.
user
Hello. May I know your name please?
assistant
My name is Elizabeth Phillips.
user
How can I aid you Elizabeth Phillips?
assistant
My business trip was cancelled, so I want to cancel my recent reservation.
user
Ok, please wait a while. I will check your reservation and cancel it.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation done on your name. Thanks for approaching us, have a nice day ahead.
assistant
Ok, no problem, thanks for your good service.
user