Hello.
user
Hello. How may I assist you?
assistant
I am Gregory Thomas. Can you please help me in my flight ticket cancellation that I have a event that I am going to participate in the same date?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Please wait a moment. I will check for the status.
assistant
Sure.
user
Sorry, there are no reservations found.
assistant
Ok, I think it is not booked properly. Thank you for your service in helping.
user
Thank you for reaching us.
assistant