Hello.
user
Hello. How may I guide you today?
assistant
My name is Stephanie Carter, please cancel my reservation as my trip to New York is cancelled.
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
Sure, the reservation is done on name of Stephanie Carter.
user
Please wait a moment.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Thank you for the information.
user
Thank you for reaching us, have a great day.
assistant