Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, my name is David White.
user
Ok, please be on hold. We regret that, there is no reservation found with your name in our records.
assistant
Oh! May be I am not booked my ticket properly at that time.
user
Yes, it might be happened.
assistant
Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant