Hello.
user
Hello, how can I help you?
assistant
Due to an emergency, I want to change my existing reservation. Can you help me on this?
user
Sure. May I know your name?
assistant
John Miller here.
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, I didn't found any reservation on your name. Thank you for reaching us.
assistant
No problem.
user
Have a safe day.
assistant
Thanks for quick response.
user