Hello.
user
Hello.
assistant
I want to cancel my recent reservation, can you please so it for me?
user
How can I aid you at this moment? Sure, I am glad to help you in cancelling your reservation.
assistant
Thanks.
user
May I know your name.
assistant
My name is Brandon Wilson.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry Wilson, there is no active reservation found under your name in our database to cancel it.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant