Hello.
user
Hello, do you need any help from us?
assistant
I am Nancy Campbell. I want to cancel my recent reservation due to postpone of my event. Could you please help me?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No worries, thank you for the information.
user
You are welcome, have a great day.
assistant