Hi,.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me?
user
Sure, I am here to help you. May I know your name please?
assistant
Myself Catherine Taylor.
user
Ok, please stand by.
assistant
Sure, I will wait for your response.
user
Thank you, sorry no reservation found with your name.
assistant
Ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant