Hi.
user
Hello, how may I help you today?
assistant
Can you please help me to change my existing reservation?
user
Ok, could you please mention your name please for further processing?
assistant
Sure, my name is Amanda Edwards.
user
Amanda, please wait for a mean while. Sorry Amanda, there is no reservation found as per your name to change your reservation.
assistant
No problem, thank you for checking.
user
You are welcome.
assistant