Hello.
user
Hello, how can I amend you?
assistant
I need to cancel my reservation as I need to stay back in own city, due to my house has collapsed by Floods. Can you aid me with that?
user
Sure, we are here to help you. May I know your good name?
assistant
Sure, my name is Ruth Gonzalez.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thank you for being patient, we did not find any reservation on your name.
assistant
No problem, thanks for your assistance.
user
Thank you for availing us.
assistant