Hello.
user
Hello. How may I guide you today?
assistant
I am Joshua Thomas, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Please wait for a minute.
assistant
Ok, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us, have a great day.
assistant