Hello, I am Sharon Brown.
user
Hello Sharon. How can I assist you?
assistant
Last week, I made my booking with wrong flight.So, I want to change my reservation. Will you please help me?
user
Let me check, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
It's ok, no problem.
user
Thank you for reaching us.
assistant
You are welcome.
user