Hi, I am Brenda Gonzalez.
user
Hello, how can I help you?
assistant
I want to change my existing reservation from DC - DCA due, to snow-storms can you help me.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, no reservation is found with your name.
assistant
Ok. thank you, for the information.
user
Thank you, for connecting with us.
assistant