Hello.
user
Hello, how can I help you today?
assistant
My name is Debra Thompson. My holiday trip has been postponed, so I would like to change my existing reservation. Could you please help me with that?
user
Wait, give me a moment.
assistant
Sure.
user
Sorry, I didn't found any reservation basis on your details.
assistant
That's ok. Thank you for the information.
user
Thank you for contacting us.
assistant