Hi.
user
Hello.
assistant
I am Edward Parker.
user
How may I be of your help?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant