Hello.
user
Hello.
assistant
I am Sharon Smith.
user
How can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Ok, please wait.
assistant
Ok, take your time.
user
I found your reservation and on your request I have cancelled your reservation.
assistant
Thank you for helping me out.
user
Thank you for reaching us.
assistant