Hi.
user
Hello.
assistant
Eric King here.
user
How can I assist you?
assistant
Please help me out in changing my recent reservation.
user
Please can I know your name to proceed?
assistant
Above mentioned.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation been found on your name.
assistant
That's ok, thank you.
user
Ok, thank you for connecting.
assistant