Hello.
user
Hello.
assistant
I am Joshua Collins.
user
How can I aid you?
assistant
As I have planned for a trip but suddenly I want to cancel my reservation due to some health issue. Can you help me in cancelling my reservation?
user
Sure, please allow me a moment to check for your status.
assistant
Ok.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, thank you for your information.
user
Thank you for reaching us.
assistant