Hi.
user
Hello, how may I serve you?
assistant
Would it be possible to change my reservation, which I have done with my name?
user
Can you please help me with your good name to check the reservation status?
assistant
Yes, my name is Benjamin Baker.
user
There is no reservation found on your given name.
assistant
That's ok, thank you for the response.
user
Thank you for approaching us.
assistant