Hi.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Sure, my name is Mark Mitchell.
user
Ok, please give me a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant