Hi,.
user
Hello,. How may I help you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your name please?
assistant
I am George Walker.
user
Please be on hold.
assistant
Ok.
user
Thank you for your time, we could not find any active reservation in your name.
assistant
Thanks.
user
Thank you for reaching us.Have a nice day.
assistant