Hello.
user
Hello, how can I assist you?
assistant
I am Jack Edwards.
user
Ok.
assistant
I have planned to attend a business meeting but suddenly program was postponed. So, can you please help me to change my recent reservation?
user
Sure Jack, I will help you. Sorry Jack, there is no previous reservation matching with your name to change.
assistant
Oh! It's ok. Thank you for your help.
user
Thank you.
assistant