Hello.
user
Hello.
assistant
Myself Anna Gonzalez.
user
How can I aid you today?
assistant
Due to some urgent client meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to aid you. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on name of Anna Gonzalez.
assistant
Not a big deal, anyway thank you very much for your kind information.
user
Thank you for approaching us, have a nice day.
assistant