Hello.
user
Hello, how may I aid you?
assistant
Jason Parker here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you out. Please allow me a moment to check with the reservation.
assistant
Thank you. Take your time to check.
user
Sorry Parker, there is no active reservation to cancel your reservation in our database.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user