Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, due to some personal issue. Can you please help me ?
user
Sure. May I know your name please?
assistant
Myself Emma Thomas.
user
Thanks for waiting. I have searched online but I could not find your flight reservation to cancel it.
assistant
Its ok, no problem.
user
Thank you.
assistant
Thank you for helping me.
user