Hello.
user
Hello. How can I help you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that?
user
Sure, I am glad to help you with that. Can you please share your name?
assistant
My name is Anthony Parker.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name in our database.
assistant
Ok, that's not a problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant