Hello.
user
Hello. How may I support you?
assistant
I want to change my reservation, due to sudden postpone of my interview. Can you please help me?
user
Sure, I am happy to help you. May I know your good name?
assistant
My name is Jerry Phillips.
user
We are sorry to inform you that, there is no active reservation on your name in our data.
assistant
Ok, not an issue. Thank you.
user
Thank you for availing us.
assistant