Hello.
user
Hello. How may I help you at this moment?
assistant
Kimberly Thomas here. I would like to cancel my recent reservation, can you help me with this?
user
sure, I am here to help you.
assistant
Thank you.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
That's fine, thanks for your information anyways.
user
Thanks for reaching us.
assistant