Hello.
user
Hello.
assistant
I am Donald Rodriguez. Owing to an emergency, I need to cancel my recent reservation.
user
How may I help you Donald?
assistant
Can you help me out?
user
Yes, I will definitely help in that cancelling. Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting, I had found your reservation and successfully your ticket booking is cancelled.
assistant
Thank you for helping me out.
user
Thank you for your valuable time in reaching our agency, have a nice day. You are welcome.
assistant