Hi.
user
Hello. How can I aid you at this moment?
assistant
Charles Davis here. Please help me out in cancelling the recent reservation.
user
Sure, I will help you with that. Please hold on a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Its ok, anyways thank you.
user
Thank you for reaching us, have a nice day.
assistant