Hello.
user
Hello, how may I assist you for the day?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions, I need to cancel it.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Sure, I am Samantha Brown.
user
Ok, please be on hold for some time.
assistant
Sure.
user
Sorry, there is no reservation found with your name to cancel your reservation.
assistant
No problem, thanks for your service.
user
Thank you for choosing us, have a good day.
assistant