Hello.
user
Hello. What type of service you are expecting from us?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
On whose name the reservation is done?
assistant
Sure, my name is Kimberley Wright.
user
Please wait for a second.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for choosing us.
assistant