Hello,.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
Please check with the name of John Miller.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry to notify, there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant