Hello.
user
Hello, how may I support you today?
assistant
As my plan to go on a vacation got cancelled, I would like to cancel my reservation. Can you help me with it?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Robert Turner is my name.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant