Hello.
user
Hello.
assistant
Charles Rodriguez here.
user
How can I guide you?
assistant
Due to some heath issues, I am unable to travel. Can you cancel my ticket?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
It's ok.
user
Thank you for opting us.
assistant
Thank you for your help.
user