Hello.
user
Hello, how may I help you?
assistant
I am Brian Baker. I would like to cancel my recent reservation, can you help me?
user
Sure, I will help you.
assistant
Ok fine.
user
Please wait a minute.
assistant
Sure.
user
Sorry Brian, there is no active reservation found under your name in our records.
assistant
That's fine, thanks for your help and information.
user
Most welcome.
assistant