Hello. I am Margaret Wright.
user
Hello, how may I render you?
assistant
Owing to an emergency, I want to change an existing reservation. Could you please help me in changing the reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for your time. Sorry, we did not find any reservation in your name.
assistant
Not an issue. Thank you.
user
Thanks for your approach.
assistant