Hello.
user
Hello. How may I assist you now?
assistant
Due to some franchise meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
assistant
Myself Alexander Nelson.
user
Please be on hold to check.
assistant
Sure, I will wait for your response.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for approaching us, hope you have a great day.
assistant