Hi.
user
Hello. How may I help you?
assistant
Due to snowstorm at my location, I want to quit my trip. Can you please cancel my recent reservation?
user
Sure. May I know your name please?
assistant
Sure, my name is Emily Nelson.
user
Wait for a moment please.
assistant
Sure, I'll wait for your response.
user
Thanks for your time. I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! My assistant might have cancelled it already. Thank you anyways.
user
Thank you.
assistant