Hello.
user
Hello. How may I support you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your name please?
assistant
Myself Stephen Lewis.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, no problem. Thank you for checking out.
user
Thank you.
assistant