Hello.
user
Hello.
assistant
I am Ronald Hernandez.
user
How can I assist you today?
assistant
I would like to cancel my recent reservation, due to some health issues. Can you please help me?
user
Sure, will you please give me a moment?
assistant
Sure, take your own time.
user
Thanks for waiting, there is a no reservation found under your name.
assistant
That's ok, no problem. Thank you for checking.
user
Thanks for reaching us, have a great day.
assistant