Hi.
user
Hello.
assistant
I am Janet Jones.
user
How may I aid you?
assistant
Owing to an emergency, I want to change my recent reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please hold on a minute, I will check the records.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found on your given name.
assistant
That's ok, thank you for helping me.
user
Thanks for reaching us, have a nice day.
assistant