Hello.
user
Hello, how can I aid you?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I am gleeful to help you. May I know your good name please?
assistant
My name is Frank Brown.
user
Please wait for couple of minutes.
assistant
Sure, take your own time.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, not an issue. May be something went while booking the ticket. Thank you for providing information.
user
Thanks for making an enquiry with us.
assistant