Hello.
user
Hello. How may I help you?
assistant
Due to some important work, I am unable to catch the flight. So, I decided to change the travel dates. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Could you provide me your name?
assistant
My name is Stephen Allen.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thank you for searching my past ticket status.
user
Thank you for reaching us.
assistant