Hello.
user
Hello.
assistant
Myself Anna Robinson.
user
Anna, how may I help you?
assistant
For some issues I want to cancel my reservation, can you please help me with it?
user
Please wait for a while. Let me check your reservation status.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
It's ok. Thank you for the information.
user
Thank you for choosing us.
assistant