Hello.
user
Hello. How best can I help you now?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you with that. Please, share me your good name to check your reservation status.
assistant
Thank you. Myself Samantha Walker.
user
Ok, please be on hold for a while.
assistant
Sure.
user
Sorry to say that, we have not found any active reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for choosing us, have a nice day.
assistant