Hello.
user
Hello. How can I help you?
assistant
Actually my Final examination is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Please wait a while, I will check and inform you.
assistant
Sure.
user
May I know your name please?
assistant
Yes, I am Timothy Harris.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for opting us.
assistant