Hello.
user
Hello, how can I assist you today?
assistant
I need your assistance in cancelling the reservation, as my friend met with an accident.
user
Sure, may I know your good name?
assistant
The reservation was in the name of Linda Collins.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
Fine, thank you.
user
Thank you for reaching us.
assistant