Hello.
user
Hello. What help that you are expecting from my side?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am happy to help you in that one. May I know your name for checking purpose?
assistant
My reservation was done under the name Jeffrey Martin.
user
I am sorry to say that when I have checked there is no reservation found for the user name which you have given.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant