Hello,.
user
Hello, how may I serve you today?
assistant
I am Helen Harris. I would like to change my existing reservation, due to heavy rainfall my golf event has been preponed. Can you please help me with reservation?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
No issues.
user
Thanks for choosing us.
assistant
Thank you.
user