Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you. May I know your name?
assistant
Myself Raymond Nelson.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
I found your reservation and cancelled it.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant