Hello.
user
Hello.
assistant
I am Betty Carter.
user
Betty, how may I render you?
assistant
Can you help me to cancel my recent reservation because of some personal work?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant