Hello, I am Cynthia Jones.
user
Hello, how can I aid you?
assistant
As my team lead did not approve my leave, I would like to cancel my recent reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Cynthia Jones, we couldn't find any reservations under name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user