Hello.
user
Hello. How may I guide you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you with that. May I know your name please?
assistant
Thank you. My name is Betty Green.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you.
assistant