Hello.
user
Hello.
assistant
I am Emily Robinson.
user
How may I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Ok, please wait for a moment.
assistant
That's ok, thank you for your information.
user
There is no reservation found by your name.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant