Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure, can you please tell your name to check your reservation details?
assistant
Yes, I am Sandra Williams.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you and have a nice day.
assistant