Hello.
user
Hello, how may I help you?
assistant
I have re-planned my journey to Detroit. So I need you to make few changes in my recently booked flight ticket. Please help me.
user
Sure, I will help you. Can I know your name, please?
assistant
Thank you. My name is Betty Allen.
user
Wait a minute.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for choosing us.
assistant