Hello.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
Edward Hill.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to say that, no reservation was found on your name to change.
assistant
That's ok. Anyways, thank you.
user
Thank you for choosing us.
assistant