Hi.
user
Hello, how may I assist you?
assistant
Ruth Green here, can you cancel my recent reservation which I have done 3 months back?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorr, there is no previous reservation found on your name in our database to cancel.
assistant
It's ok, may be it was not confirmed properly while booking itself. Any way, thanks for checking.
user
Thank you for approaching us.
assistant
Welcome.
user