Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier with my family to attend a trip to Boston but due to some bad health issues it has been postponed. Can you help me in changing my reservation?
user
Sure, may I know your name please?
assistant
Thank you. I am Kathleen Campbell.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant