Hello.
user
Hello.
assistant
I am Gary Mitchell.
user
How may I help you?
assistant
I want to cancel my flight ticket, can you please help me with that?
user
Sure, I am happy to help help you.
assistant
Thank you.
user
Sorry to say that, there is no reservation found on name in our database. Do you need any other help?
assistant
Oh! It's ok no problem. Thank you for your information.
user
Ok, thank you for approaching us.
assistant
Most welcome.
user