Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation due to some personal problem. Can you help me?
user
Sure, wait for a while.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok, no problem.
user
May I know your name please?
assistant
Yes, I am Sandra Green. Thank you for your information.
user
Thank you for opting us.
assistant