Hello.
user
Hello, how can I guide you today?
assistant
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
user
Please tell me your name?
assistant
I am Michael Perez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found under your name.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thanks a lot for your reality check.
user