Hello.
user
Hello, how may I guide you?
assistant
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
user
Sure, can I know your name?
assistant
Thank you. Myself Timothy Turner.
user
Please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant