Hello, I am Rebecca Lewis.
user
Hello, how may I assist you?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Ok, please hold on moment, let me check your reservation.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
That's ok, thank you for checking.
user
Thanks for consulting us.
assistant
welcome.
user