Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my brother's reservation as he is unwell, can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please to check the reservation list?
assistant
The reservation was done in the name of Stephanie Collins.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is a reservation found in your name. Shall I proceed to cancel it?
assistant
Sure, please cancel it.
user
Your reservation has been cancelled, you will receive a confirmation mail shortly.
assistant
Thank you very much.
user
Thank you for choosing us.
assistant