Hello.
user
Hello, how can I aid you for today?
assistant
I am planning to change my recent reservation, can you please help me?
user
I am happy to help you in changing your reservation. Can you please provide your name for checking the reservation status?
assistant
Myself Timothy Thompson.
user
Sorry to say this Timothy Thompson, there is no active reservation with your name in our booking list.
assistant
That's ok, thank you for searching the details.
user
You are welcome, thank you for reaching us.
assistant