Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation. Could you help me?
user
Sure, may I know your name please?
assistant
Charles Phillips here.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
That's ok, no problem. Thank you for helping me.
user
Thank you for opting us.
assistant