Hello.
user
Hello, how can I support you?
assistant
I am Christine Williams. As I have fallen sick, due to bad weather I would like to cancel my recent reservation, can you please help me in cancelling my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, no worries. Thank you.
user
Thank you for availing us.
assistant