Hello.
user
Hello, how may I support you today?
assistant
I have to change the travelling dates in the previous ticket because the final examination got postponed. Can you please help me to change the ticket details?
user
Sure, please share me your good name.
assistant
Thank you. My name is Barbara Carter.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Oh! I think the ticket is not booked properly. Anyhow thank you for checking my ticket status.
user
Thank you for opting us.
assistant
You are welcome.
user