Hi. I am Christine Walker.
user
Hello, what can I do for you?
assistant
My exams got postponed so, I need to cancel my reservation. Can you please help me out?
user
Sure, please wait a while.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found according to your name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for picking us.
assistant