Hello. James Hernandez here.
user
Hello, how may I serve you?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry, we couldn't find any reservation on your name in our database.
assistant
That's fine, thanks for your information.
user
Thank you for approaching us.
assistant