Hello.
user
Hello, how may I assist you now?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will help you with that.
assistant
Ok.
user
May I know your good name?
assistant
Myself Barbara Williams.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data. Please share me your airport codes?
assistant
My airport codes are CLT, PHL.
user
Please mention your planned journey dates?
assistant
I want to fly on May 02 and return on May 04.
user
Do you want a connecting flight for this journey?
assistant
I need a single connection.
user
Do you have any other requirement?
assistant
No.
user
Thank you for the details, I found a connecting flight 1010 of airline Delta, fare is 200 and class is economy. Shall I proceed with booking?
assistant
You can proceed to booking.
user
Your flight ticket has been booked.
assistant
Thank you.
user
Thank you for visiting us, we hope see you again.
assistant