Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, can I know your name?
assistant
Thank you.
user
Please hold on a moment.
assistant
Catherine Green. Ok.
user
We found your reservation. Shall I cancel it?
assistant
Yes you can.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant