Hi.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, may I know your name?
assistant
Michael White here.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant