Hi.
user
Hello, how may I help you?
assistant
My name is Rachel Miller. Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, please wait for a while.
assistant
Sure.
user
We found a reservation on your given name, shall I cancel it?
assistant
Please go ahead.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant