Hi.
user
Hello.
assistant
I am Sandra Turner.
user
How may I guide you today?
assistant
Would it be possible to cancel my reservation?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok, please.
user
I am sorry to say that there is no reservation found.
assistant
It's ok, thanks for your information.
user
Thank you for contacting us.
assistant