Hello.
user
Hello.
assistant
My name is Pamela Hernandez.
user
How may I help you?
assistant
Please can you help me to cancel the reservation which I had done last month?
user
Sure, please wait for a moment.
assistant
Yes, I will wait.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, that is not a problem. Thank you for assisting me.
user