Hello. Kenneth Garcia here.
user
Kenneth Garcia, how can I help you?
assistant
I would like to cancel my reservation, can you please help me with it?
user
Ok, let me check with your existing reservation first.
assistant
Ok, take your time.
user
Sorry, no reservation was found by your name.
assistant
Thank you for checking with my reservation.
user
That's my job, thank you for reaching us.
assistant
Most welcome.
user