Hi.
user
Hello. How may I serve you?
assistant
Can you please change my reservation as the arts festival which I want to attend got postponed?
user
Sure, I will help you. May I have your name please?
assistant
I am Michelle Evans.
user
Ok. Your reservation is not found in our database.
assistant
It's ok, thank you for your kind information.
user
Thanks for availing us, Have a nice day.
assistant