Hello.
user
Hello. How may I guide you today?
assistant
I want to cancel my recent reservation due to cancel of my exams. Could you please help me?
user
Sure, I wil help you with that. May I know your name please?
assistant
I am Brenda Garcia.
user
I am sorry to say that there is no reservation found under your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant