Hi.
user
Hello. How can I aid you today?
assistant
I am Deborah White. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Deborah White, there are no flights reserved on your given name formerly.
assistant
That's ok, thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant