Hello. I am Michelle Wilson.
user
Hello, how best may I serve you today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you please modify my trip dates?
user
Sure, we are ready to help you.
assistant
Thank you.
user
Please wait for a while, I will check the present status of your reservation on your name.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant