Hello,.
user
Hello,. How can I assist you?
assistant
I want to change my reservation due to postpone of my meeting with clients so, ca you please help me with changing my reservation?
user
Sure, may I know your name please?
assistant
My name is Paul Smith.
user
Please wait for a minute.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Not a problem, thank you for the information.
user
Thanks for approaching us.
assistant