Hi.
user
Hello.
assistant
I am Kimberly Wilson.
user
How may I assist you?
assistant
I want to change my existing reservation due to some changes in my trip. Can you help me with that?
user
Kimberly, please wait.I will check your details.
assistant
No issues.
user
Sorry there is no reservation found under your name.
assistant
Thank you for the quick response.
user
Thank you for choosing us.
assistant