Hello,.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my existing reservation, as my meeting got postponed.
user
Sure, please provide your name.
assistant
Sure, I am Frank Collins.
user
Let me check your ticket status.
assistant
Ok.
user
Sorry Frank Collins, no reservation is available by your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant