Hello.
user
Hello, how may I help you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your good name please?
assistant
My name is Jessica Collins.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for availing us.
assistant
You are welcome.
user