Hello.
user
Hello, how can I be a help for you?
assistant
Last week I have booked a flight ticket to participate in a dance competition but suddenly that competition got postponed, can you please change my existing reservation?
user
Sure, I am gleeful to help you. May I know on what name the ticket is booked with?
assistant
The ticket is booked with the name Stephanie Moore.
user
Ok, please give me a moment.
assistant
Ok, take your time.
user
Sorry to inform you that there is no active reservation found on your name in our database to change the existing reservation.
assistant
It's ok, may be my father has already changed the reservation. I am so thankful for the information.
user
Thank you for contacting us. Have a great day.
assistant