Hello,.
user
Hello, May I know your name please?
assistant
My name is Carolyn Nelson.
user
OK, How can I help you?
assistant
My business meeting was cancelled, so I want to cancel my reservation.
user
OK, Just wait a moment.
assistant
Sure.
user
There was no reservation that matches your name.
assistant
OK, thank you for your information.
user
Thank you.
assistant