Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know your good name please?
assistant
Sure, my name is Pamela Mitchell.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
That's Ok, thanks for your help.
user
Thanks for reaching us, have a nice day.
assistant