Hello.
user
Hello, how can I help you?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me?
user
Sure, may I know your name?
assistant
Catherine Wilson here.
user
Sorry, no reservation found on your name.
assistant
No issue, Thank you.
user
Thank you for approaching us.
assistant