Hello.
user
Hello.
assistant
I am Benjamin Carter.
user
How can I aid you at this moment?
assistant
Can you help me in cancelling my recent reservation, as there is an emergency at my home?
user
Sure, I can help you with that. Please hold on a moment, I will check your reservation status.
assistant
Sure.
user
There is no reservation found in your name Benjamin Carter.
assistant
That's ok, thank you.
user
You are welcome.
assistant