Hello.
user
Hello. How may I help you today?
assistant
I want to change my recent reservation, can you please help me with that?
user
Sure, please mention your name, so I can check with the details.
assistant
Charles Mitchell here.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
Not an issue. Thank you for checking.
user
Thank you for reaching our service.
assistant