Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Joshua Anderson here.
user
Please hold on a moment.
assistant
Ok.
user
Joshua Anderson, no reservation has been found on your name in our records.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant