Hello.
user
Hello, how may I help you?
assistant
My name is Rachel Jackson. I would like to cancel my reservation, could you help me out?
user
Sure, please give me a moment to check the records.
assistant
Sure, take your time.
user
Sorry Rachel, there is no reservation available on your given date.
assistant
That's ok. Thank you, have a good day.
user
Most welcome.
assistant