Hello.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to climate issue. Can you please cancel my reservation?
user
Sure, may I know your good name?
assistant
Angela Robinson is my name.
user
I have found reservation with your name. I will cancel it.
assistant
Ok.
user
Thank you for reaching us, have a great day.
assistant
Thanks for cancelling my reservation.
user