Hi.
user
Hello, How can I assist you?
assistant
I am Karen Baker. Would it be possible to change my reservation to new travel dates?
user
Ok, please wait a moment while I check for your reservation in our records.
assistant
Sure, take your own time.
user
Thank you for waiting. Sorry, there are no reservations on your name to change it.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you for choosing our agency.
assistant