Hello. I am Janet Martinez.
user
Hello, how may I assist you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant