Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
I am Susan Young.
user
Ok, please wait.
assistant
Sure.
user
We have found a reservation on your name, kindly mention your new journey locations?
assistant
Sure, my airport codes are JFK - SEA.
user
May I know when you are willing to travel?
assistant
I want to travel on Apr 21 and need to return on Apr 23.
user
Do you have any specifications to be met?
assistant
I need a connecting flight.
user
Thank you for your valuable time, unfortunately no flights available on that route.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant