Hi.
user
Hello.
assistant
Can you please cancel my previous reservation?
user
How can I assist you today?
assistant
Please assist me with my query.
user
Sure, I will help you with that. Can I have your name please for checking your reservation?
assistant
Ok, I have reserved my flight ticket with name Sandra Brown.
user
Sorry Sandra Brown, no reservation has found under your name to cancel.
assistant
Ok, fine. Thank you.
user
Thank you for choosing us, have a goo day.
assistant