Hello.
user
Hello. How may I aid you?
assistant
Anna Scott here. I want to cancel my existing reservation because my trip dates are postponed.
user
Sure, I am glad to help you out with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
It's ok, not an issue. Thank you for checking us.
user