Hello, Frank Roberts here.
user
Hello, how may I aid you for the day?
assistant
I just want to change my existing reservation, due to my interview has been postponed. Can you aid me to change it?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
assistant
That's Ok, no problem. Thanks for your help.
user
Thank you for opting our service. Hope to serve you again.
assistant