Hello.
user
Hello, what help you are looking from MakeitEasy booking agency?
assistant
I am Andrew Robinson. Actually, I am planning to cancel my recent reservation, due to some emergency. Can you help me out?
user
Sure, do you booked the ticket under the name Andrew Robinson previously?
assistant
Yes, there is any problem?
user
No problem, I asked for just confirmation.
assistant
That's fine.
user
Sorry Robinson, no ticket is showing booked on your name.
assistant
That's sad to hear. Thank you for your help.
user
Please check with your mails once again, if your concern is not solved you can contact us again.
assistant
That's fine.
user
Ok, thank you for choosing our services, have a pleasant day.
assistant