Hi.
user
Hello, how may I help you?
assistant
Catherine Taylor here. I would like to change my recent reservation, can you help me?
user
Sure.
assistant
Thank you.
user
Wait for a minute please.
assistant
Ok.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
assistant
It's ok. Thanks for your information and help.
user
Thank you.
assistant