Hello.
user
Hello.
assistant
I am James Davis.
user
James, how can I help you?
assistant
Due to heavy rains in my existing location, I want to cancel my reservation.Could you help me in cancellation of ticket?
user
Sure, I will do that for you. Please wait for a while.
assistant
Ok, I will wait for your reply.
user
James, I have not found any reservation under your name in our database.
assistant
Not an issue, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant