Hi.
user
Hello, what can I do for you today?
assistant
I need to change my trip dates of my existing reservation. Can you please if there is any reservation active by the name Karen Turner?
user
Sure, please wait for a while.
assistant
Ok, I will.
user
Sorry, no active reservation found on your name in our records.
assistant
That's Ok, thanks for your assistance.
user
Thank you for contacting us.
assistant