Hello.
user
Hello. How can I serve you?
assistant
I want to change my existing reservation due to some technical issues. Can you help me with that?
user
Sure. May I know your name?
assistant
I am Brenda Baker.
user
Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant