Hello.
user
Hello.
assistant
I am Matthew Thomas.
user
How may I help you at this moment?
assistant
I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
user
Sure, please wait for sometime.
assistant
Sure.
user
There is no active reservation found on your name for the cancellation.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user