Hello.
user
Hello, how may I help you today?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please for further process?
assistant
Sure, my name is Edward Evans.
user
Please wait for a mean while.
assistant
Sure, take your time.
user
Sorry Evans, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no problem.
user
Thank you for your information.
assistant
Thank you for your information.
user