Hello.
user
Hello, how can I assist you?
assistant
Can you please assist me with cancelling my previous booking due to some health issues?
user
Sure, I will help you with that.
assistant
Thank you.
user
To cancel your reservation, I need your name, can you please share it with me?
assistant
Myself Jonathan Lee.
user
We didn't find any reservation on your name to cancel.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you.
assistant
Most welcome.
user