Hi.
user
Hello.
assistant
I am Ruth Carter.
user
How can I assist you?
assistant
Due to the heavy rains, I just wait to change my reservation to new travelling dates. Hope you are helping me.
user
Yes, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change.
assistant
It's ok, thanks for checking.
user
Most welcome.
assistant