Hello.
user
Hello, how may I help you?
assistant
I am Jason Lopez. Owing to an emergency, I need to cancel my recent reservation. Can you help me out?
user
Sure, please give me a moment to check.
assistant
Sure, take your time.
user
Sorry Lopez, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
You are most welcome.
assistant