Hi.
user
Hello. How can I help you?
assistant
I am Laura Adams. I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?
user
Please wait a while.
assistant
Sure.
user
There is no reservation on your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant