Hello.
user
Hello, how may I help you for the day?
assistant
I just want to change my existing reservation. Can you please be my helping hand?
user
Sure.
assistant
Thank you.
user
May I have your good name please?
assistant
I am Debra Garcia.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we did not find any reservation in your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thanks for reaching us.
assistant