Hi.
user
Hello, how may I oblige you for the day?
assistant
I am Jerry Perez. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant