Hi, myself Brian Smith.
user
Hello, How may I assist you for today Smith?
assistant
I want to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, I am glad to help you in cancellation of your reservation.
assistant
Thank you.
user
Please wait for sometime, to check the active reservation with your name.
assistant
Sure.
user
Sorry to say this Brian, there are no active reservations with your name to cancel.
assistant
No problem. Anyway, thank you for checking.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant