Hello.
user
Hello.
assistant
I am Charles Jackson.
user
Charles Jackson, how may I assist you today?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me with it?
user
Yes, I will help you.
assistant
Thank you.
user
I am really sorry to inform you that there is no reservation done on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us. Have a great day.
assistant