Hello, I am Deborah walker.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation, as my exam got postponed. Please help me in changing?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant