Hi.
user
Hello, how best can I aid you for the day?
assistant
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please modify my reservation?
user
Sure, I will be your helping hand in modifying your reservation.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
Ticket has been reserved on the name of Emma Perez.
user
Please wait for a moment, I will check your reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. Sorry to say that there is no reservation found on the name of Emma Perez.
assistant
Ok, no issues. Thank you for giving the information.
user
Thank you for choosing us, hope to serve you again.
assistant