Hello.
user
Hello.
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, may I know your good name please?
assistant
I am Donald Wright.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our data base.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant