Hello.
user
Hello, good morning.
assistant
Very good morning.
user
May I know your name please?
assistant
Sure, my name is Christine Carter.
user
Carter, what kind of service you are looking from agency?
assistant
My final exam dates are postponed.Can you please help me for  changing the existing reservation?
user
I can help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry Carter, there is no reservation found on your name in our records.
assistant
No problem, I will search with another airline.
user
Ok.
assistant
Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant
You are most welcome.
user