Hello.
user
Hello. How can I assist you today?
assistant
I would like to spend some days with my family, I want to change my existing reservation. Please help me out.
user
Sure, I will help you with this. Can you please provide your good name to check your reservation status?
assistant
My name is James Collins.
user
Give me a moment please.
assistant
Sure.
user
James Collins, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant