Hi. I am Sandra Gonzalez.
user
Hello, what can I do for you today?
assistant
Would it be possible to change my reservation?
user
Sure, I am happy to help you. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to change.
assistant
It's ok, thanks for your information.
user
Thank you for availing us.
assistant