Hi.
user
Hello. How can I aid you?
assistant
I just want to cancel my recent reservation as I am not feeling well to travel by flight. So, can you help me with this?
user
Sure, We are here to help you. May I know your name?
assistant
Thanks.
user
Please wait a while.
assistant
Ok, Emma Lee is my name.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thanks for your response.
user
Thank you for choosing us.
assistant