Hello, I am Amanda Thomas.
user
Hello, how may I help you?
assistant
I made a reservation earlier to go to trip in my holiday vacation with my friends, due to some financial problems I want change my reservation. Can you help me in this?
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thank you, sorry no reservation found your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant