Hi.
user
Hello, how may I help you?
assistant
I am Jeffrey Hill. Owning to an emergency I had to request for this cancel reservation. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold I will check the reservation status and get back to you.
assistant
Ok, take your time.
user
Sorry, I found no reservation in your given name.
assistant
Not an issue. Thank you for quick response.
user
Thank you for reaching us.
assistant