Hello, Gregory Taylor here.
user
Hello, how may I assist you?
assistant
Actually, I have done my reservation to reach London but unfortunately programme got shifted to Washington DC. So can you please help me to change my reservation?
user
Ok, I will help you. Please give me a moment to check.
assistant
Sure, take a time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok fine.
user
Do you want to know anything else?
assistant
No, nothing and thank you for your help.
user
Ok, thank you. Most welcome.
assistant