Hi.
user
Hello.
assistant
I am Mark Clark.
user
In which way I can aid you at this moment?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant