Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my recent reservation, can you please help me out?
user
Sure, can I know your name please?
assistant
My name is Lisa Allen.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry Lisa Allen, there is no active reservation found with your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Most welcome.
assistant