Hi.
user
Hello, how can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name to check your reservation?
assistant
Helen Nelson here.
user
Please wait.
assistant
Ok.
user
We regret to inform you that there is no active reservation found on your name to cancel.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant