Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation for some reasons, can you please help me out?
user
Sure, please share your good name?
assistant
Please check the ticket under the name Melissa Thompson.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry, no reservation found on your given name.
assistant
That's fine, no issue. Anyway thank you for checking.
user
Thank you for choosing us.
assistant