Hello.
user
Hello. How can I aid you?
assistant
I am planning to change an exiting reservation, due to health issue.Can you please change my reservation?
user
Sure. May I know your name?
assistant
My name is Patricia Brown.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting, We didn't found any reservation by this name.
assistant
That's fine, thank you for your help.
user
Thank you for opting us.
assistant