Hello.
user
Hello. How can I aid you?
assistant
Can you please help me to cancel  my recent reservation?
user
Sure, please provide me the name to check for the status.
assistant
Myself Paul Perez.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name.
assistant
That's fine, thank you for checking.
user
Thank you for reaching us.
assistant