Hello.
user
Hello.
assistant
I am Sarah Davis.
user
How can I help you today?
assistant
Due to sudden changes, my exams has been postponed. Can you please change my reservation?
user
Sure, I am very happy to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Ok.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant