Hello.
user
Hello.
assistant
I am Edward Turner.
user
How can I help you today? Yes Turner.
assistant
My holiday trip has been postponed, so I would like to change my existing reservation.
user
Ok. But I did not found any reservations with your name.
assistant
It's ok. Thank you for your help.
user
Anything else to help you.
assistant
No thanks.
user
Thank you for reaching us.
assistant