Hi. I am Cynthia Martin.
user
Hello, what type of help that you need from my side?
assistant
 I want to cancel my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me?
user
Sure, please wait for a moment to check your previous status.
assistant
Ok.
user
Thank you for waiting, there is no reservation status found on your name to help you in cancellation process.
assistant
That's ok, thank you for checking.
user
It's my pleasure to help you and have a nice day.
assistant