Hello.
user
Hello. How may I help you out?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I will help you in cancelling the ticket. May I know your name please?
assistant
My name is Jessica Williams.
user
Sorry, there are no reservations found.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant