Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I'm glad to help you with that. May I know your good name please?
assistant
Sure, I am George Jackson.
user
Ok, please wait for a while.
assistant
Ok.
user
George Jackson, there is no active reservation found under your name to do cancellation.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant