Hello.
user
Hello, how can I aid you at present?
assistant
I want to change my recent reservation, can you please help me with that?
user
Surely, I will help you out.
assistant
Thank you.
user
Can I have your name to trace your details?
assistant
Nancy Thompson here.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, I have checked the reservation but we did not find any reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for consulting us.
assistant