Hi.
user
Hello, How can I serve you today?
assistant
Due to bad weather, I decided to cancel my reservation, can you help me in that?
user
Sure. May I know your name?
assistant
I am William Lewis.
user
Ok William Lewis. Wait for a moment I will check and revert you back.
assistant
Ok.
user
Thanks for being patient, we found not find any reservation by your name. Thank you for choosing us.
assistant
Ok, Thanks for your service.
user