Hello.
user
Hello.
assistant
My name is Daniel King.
user
How can I help you?
assistant
I would like to postpone my journey due to health issues. Can you please change my existing reservation?
user
Yes, give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Its ok, thank you for the information.
user
Thank you for reaching us.
assistant