Hello, I am Lisa Gonzalez.
user
Hello, how can I support you today?
assistant
I want to cancel my recent reservation due to bad weather condition. Could you please help me in cancellation?
user
Sure, please wait for a moment. I will check and get back to you.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem.
user
Thank you for reaching us.
assistant
Thank you.
user