Hi.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me out?
user
Sure, please allow me a moment to check for the previous reservation. May I know your name please?
assistant
Ok, I will wait. Sure, my name is Angela Roberts.
user
Angela, there is no reservation found under your name.
assistant
Ok, that's fine. Anyways, thank you for your service.
user
Thank you for contacting us.
assistant