Hi.
user
Hello. How may I guide you today?
assistant
Help me in cancelling my reservation?
user
Sure, I will help you with that. Please provide your name to check your previous reservation.
assistant
I am Sarah Hill.
user
Please wait a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant