Hello.
user
Hello, how can I amend you?
assistant
I am Jeffrey Wilson. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you. Please wait for a while. I will check the reservation status.
assistant
Sure.
user
Thanks for your time. There was no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for consulting us.
assistant
Thanks for your information.
user