Hello.
user
Hello, how can I assist you?
assistant
I am Jacob Wright. Owing an emergency, I want to change my recent reservation. Can you help me with that?
user
Sure, I am here to help you. Please wait for a moment, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your given name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant