Hi.
user
Hello. How can I help you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, Pamela Miller here.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant