Hello.
user
Hello, how may I guide you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Please help me.
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name please?
assistant
My name is Nicholas Williams.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry to say but we didn't find any active reservation under your name.
assistant
It's ok, I informed to my friend also. May be, he had cancelled it previously.
user
Most welcome.
assistant