Hello.
user
Hello, how may I serve you today?
assistant
Please help me to change my change my recent reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Jeffrey Miller.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant