Hello.
user
Hello, how may I serve you?
assistant
Amanda Williams here. I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, please wait a moment.
assistant
Ok.
user
There is no reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you so much for choosing us.
assistant