Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, can I know your name?
assistant
My name is Larry Green.
user
Please hold on a moment.
assistant
Sure.
user
We found your reservation. Shall I cancel it?
assistant
Yes, please.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant