Hello.
user
Hello, how may I aid you?
assistant
Michael Thomas here. Please help me out in changing my existing reservation.
user
Sure, please wait for a moment to check you reservation status.
assistant
Sure.
user
No reservation found on your name in my database.
assistant
That's ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user