Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I want to change my existing reservation due to some technical issues.
user
Ok.
assistant
Can you help me in doing that?
user
Sure, may I know your name please?
assistant
Thank you. I am Elizabeth Miller.
user
Please wait for a minute.
assistant
Sure.
user
Sorry Elizabeth Miller, no reservation was found on your name in the database.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant