Hello.
user
Hello, how may I aid you today?
assistant
Myself Lisa Collins. I want to change my existing reservation, can you help me?
user
Sure, I am gleeful to help you out. Please allow me a moment to check any active reservation is found on your name or not.
assistant
Thank you for the quick response.
user
Sure.
assistant
Surely, I will wait for your response.
user
Sorry Lisa, there is no active reservation on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant