Hello.
user
Hello.
assistant
My business trip got cancelled due to some other work, will you help me to cancel my recent reservation?
user
Sure, please help me with your good name?
assistant
My name is Larry Edwards.
user
OK, please stand by.
assistant
Sure.
user
There is no recent reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user