Hello.
user
Hello. How may I assist you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I will help you. Can I have your name please?
assistant
Jeffrey Collins here.
user
Please wait a moment.
assistant
Ok. Thank you for the help.
user
Jeffrey Collins, I have found your reservation and I cancelled it successfully.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant