Hi.
user
Hello, how may I help you today?
assistant
Myself Karen Johnson.
user
Ok.
assistant
Houston Hop-on Hop-off trolley tour has been postponed, due to some bad weather conditions. For this, help me to change my reservation.
user
Sure, please give me a moment.
assistant
Ok.
user
Unfortunately, there is no reservation found with your given name.
assistant
Not a issue.
user
Thank you for choosing us.
assistant
Thank you.
user