Hello.
user
Hello, how can I oblige you today?
assistant
I could not attend the Baby Shower program in my hometown due to sudden meeting in my office. Will you help me to cancel my recent reservation?
user
Sure, I am glad to help you. May I know your name to trace your details?
assistant
Sure, my name is Shirley Lopez.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant