Hello.
user
Hello, how can I help you today?
assistant
I am William Thomas.
user
Ok.
assistant
Due to my health problem I want to change my reservation, can you please help me that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation done in your name to change.
assistant
Ok, no problem. Thanks for your kind help.
user
Thank you for availing us.
assistant