Hello.
user
Hello.
assistant
I am Margaret Taylor.
user
Please let me know, What kind of service you are looking for today?
assistant
I need to book a flight ticket from HOU to attend a business conference at IAH, can you help me booking a flight ticket?
user
Sure, I can help you to make your journey successful.
assistant
Thank you so much for your kind response.
user
Let me know when you are willing to travel to book a flight?
assistant
I have planned my journey on 01/05 and willing to return back on 01/07.
user
Which flight you have preferred to travel i.e., a connecting flight or a direct flight?
assistant
As it is not an emergency, I am comfortable with a connecting flight.
user
At the time of take off and for your return journey, do you have any specific time concern?
assistant
I need to return in the evening time.
user
 If you can help me with your name, I can begin looking up for the availability of flights.
assistant
Sure. Please reserve my ticket with my name which I have already mentioned above.
user
Sure, I will get back to you in no time.
assistant
Sure.
user
Sorry Margaret Taylor, We could not provide you the flights at this moment, due to the run way problem at your destination airport.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, hope to serve you better next time.
assistant