Hello. My name is Angela Moore.
user
Hello, how can I help you?
assistant
Owing to a medical emergency of my friend I want to cancel my recent reservation. Can you please help me in doing cancellation?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a moment, I will check the existing reservation to cancel it.
assistant
Ok.
user
Thank you for being patient, There is no reservation found on your name.
assistant
Ok, not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant