Hi.
user
Hello, how can I assist you?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Gary Allen.
user
Ok, please wait for a while.
assistant
Sure.
user
Gary Allen, there is no active reservation found under your name to do changes in that.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant