Hi.
user
Hello, how can I provide assistance to you?
assistant
I am Dorothy Adams.
user
Ok.
assistant
I want your help to cancel my ticket due to sudden change of our plan, can you please do it?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Thanks for being on hold. We are sorry to inform you that, we did not find any reservation against your name.
assistant
No issue, thank you for your information.
user
Thank you reaching us, have a good day.
assistant