Hello.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
Can you please tell me on what name you reserved the ticket?
assistant
Sure, please check the reservation with my name Jacob Collins.
user
Sorry, there is no reservation with your name to cancel further.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Thank you for approaching us.
assistant
Welcome.
user