Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, please share me your good name.
assistant
Myself Joshua Smith.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant