Hello.
user
Hello.
assistant
I am Stephen King.
user
How may I abet you today?
assistant
Please cancel my ticket, because I need to attend the emergency surgery.
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for your time, I apologise that there is no reservation found on your name.
assistant
Ok. Thanks for the quick response.
user
Thank you.
assistant