Hello.
user
Hello, what can I do for you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, let me know your name please?
assistant
Myself Lisa Perez.
user
Please wait.
assistant
Sure.
user
 Sorry, no reservation found on your given name in our database to cancel it.
assistant
No issue, anyway thank you for checking.
user
Thank you for contacting us.
assistant