Hello.
user
Hello.
assistant
I am Brian Wilson.
user
How may I help you today?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check the flights on your route.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
Oh! It may not be booked properly due to server issues.
user
Thank you for reaching us, have a great day.
assistant
Anyway, thank you for your time.
user