Hello, I am Charles Miller.
user
Hello, how may I oblige you today?
assistant
I need to cancel my recent reservation due to postpone of event which is done in our college. Could you please help me in doing that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
No problem, thank you.
user
Thank you for choosing us with a query.
assistant