Hello.
user
Hello, how may I assist you today?
assistant
Actually my Tennis competition is postponed, so that I want to change existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Yes, I am Edward Davis.
user
Wait a minute.
assistant
Sure.
user
There was no active reservation on your name.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for reaching us.
assistant