Hello. I am Pamela Davis.
user
Hello, how can I help you?
assistant
Due to some change in my trip, I want to cancel my reservation. Will you please help me with that?
user
Sure, I am happy to help you Pamela. Please hold on for a moment, I will check your reservation.
assistant
Sure.
user
Sorry to tell you, I didn't find any reservation with your name, I think it might not confirmed before.
assistant
Oh! It's ok, may be that might not confirmed on that day.
user
Yes. Thank you for choosing our services.
assistant
My pleasure.
user
Have a nice day.
assistant