Hello.
user
Hello. How can I know your concern?
assistant
I would like to change my reservation as I am leaving for business trip, can you please help me out?
user
Ok, please can I know your name to check for the state of your reservation?
assistant
Michael Clark here.
user
Ok, thank you for waiting. Your reservation is found and we need your new airport codes to amend.
assistant
I am travelling from DFW to ATL.
user
Please can I know your new dates of journey?
assistant
I am travelling on these dates May 2nd and 4th.
user
Ok, please let me know your specfication.
assistant
I need direct flight.
user
Is there anything else you need?
assistant
I prefer economy class.
user
Ok, please can you wait a moment?
assistant
Sure.
user
Sorry, there are no flights available at your locations to amend.
assistant
Ok no problem, thank you for your services.
user
Ok, thank you for contacting our agency.
assistant