Hello. I am William Thompson.
user
Hello, how can I assist you?
assistant
Please help me in changing my existing reservation, as my football match got postponed.
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting. Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant