Hello.
user
Hello, how may I aid you?
assistant
I have to cancel my flight ticket booking that I have an exam on the same day, so please cancel my flight ticket?
user
Sure, I am here to help you out. Please provide me your name to check your reservation on your name.
assistant
Sure, my name is Amanda Thomas.
user
Sorry Thomas, there is no reservation on your name in our database.
assistant
Ok, no problem with that one, thank you for your help.
user
Thank you for reaching us.
assistant