Hello.
user
Hello.
assistant
I am Catherine Wilson.
user
How can I help you?
assistant
I wan to cancel my recent reservation, could you please help me?
user
Can I know your good name? Yes Wilson, I found a flight with your name. Can I cancel your reservation?
assistant
Yes.
user
Ok, your ticket is cancelled.
assistant
Thank you for the help.
user
You are welcome.
assistant