Hi. Samantha White here.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
That's ok, no issues. Thank you for informing.
user
Thank you for reaching us.
assistant