Hi.
user
Hello. How can I help you?
assistant
My exams got postponed, can you please help me in changing my reservation?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Ok, may I know your name to search your previous reservation?
assistant
I am Deborah Young.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, no problem. Thank you.
user
Welcome, have a nice day.
assistant