Hi,.
user
Hello, how may I support you?
assistant
I want to change my existing reservation due to bad weather conditions. Can you aid me?
user
Sure, may i know your name to check the list and revert you?
assistant
My name is Larry Anderson.
user
Ok, please give me a moment.
assistant
Ok.
user
We could not find any reservation on your name.
assistant
Thank you.
user
Thank you for choosing us.
assistant