Hi.
user
Hello. How can I assist you now?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will  help you with that. Can I have your  good name please  to check  your  reservation status?
assistant
I am Mary Anderson.
user
Ok,  please wait a  moment.
assistant
Ok.
user
Sorry Mary Anderson, no reservation has found under your name to cancel.
assistant
No issues, thank you.
user
Thank you for choosing us, have a good day.
assistant