Hi.
user
Hello, what can I do for you today?
assistant
My holiday trip got cancelled, can you please help me in cancelling my reservation?
user
Sure, can you please share your name to check in our portal?
assistant
I am Dennis Smith.
user
Sorry, no reservation found on your name in our portal to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant