Hello.
user
Hello. How can I aid you?
assistant
Can you search for a direct flight for me?
user
Sure. Can I know your travelling dates?
assistant
My itinerary dates are 02/13 and 02/15.
user
Please share me your airport codes.
assistant
I will be travelling from SFO to MSP.
user
May I know your name?
assistant
My name is Mary Thomas.
user
Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
It's ok, I will find an alternative way to travel.
user
Thank you.
assistant
Thank you for your service.
user