Hello.
user
Hello, how can I guide you for today?
assistant
I am Dennis Hernandez. I want to cancel my reservation, so please help me in the cancellation.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for contacting us, have a nice day.
assistant