Hello.
user
Hello. How can I help you?
assistant
I am Samuel Miller. I want to change an existing reservation, due to health issue. Can you please change my reservation?
user
Ok, give me a moment.
assistant
Sure. Take your own time.
user
Sorry to inform you that there is no reservation found on your name in our database.
assistant
That's fine. Thank you for your service.
user
Thank you for reaching us.
assistant