Hi.
user
Hello, how can I aid you?
assistant
I would like to cancel my recent reservation. Can you help me in this?
user
Sure, may I know your name to check your reservation from our database?
assistant
Lisa Martinez here.
user
We regret to inform you that there is no active reservation found on your name to cancel.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant