Hello.
user
Hello. How can I assist you today?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, I will help you on that. Please mention the name for checking the reservation.
assistant
Sure, please check with my name Scott Scott.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found under your name.
assistant
Oh! May be booking has not done properly. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant