Hello.
user
Hello, how may I abet you?
assistant
I am Sarah Johnson. I need to cancel my recent reservation due to heavy rainfall in our city. Could you please help me in doing that?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
There is no reservation found by the name you mentiond above.
assistant
No issues. Thank you for your information.
user
Thank you for reaching us.
assistant