Hi.
user
Hello.
assistant
I am Patrick Davis.
user
Patrick Davis, how may I aid you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for approaching us.
assistant