Hello.
user
Hello, how may I support you?
assistant
I am Andrew Phillips. Owing to an emergency, I would like to change my existing reservation.Can you please help me with changing?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our system data.
assistant
Ok, no worries at all. Thank you.
user
Thank you, we hope see you again.
assistant