Hello.
user
Hello, how may I be at your service today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Could you please provide your name to check your reservation status?
assistant
I am Joseph Miller.
user
Ok, please be on hold.
assistant
Sure.
user
Thank you for waiting, sorry we did not find any reservation on your name.
assistant
No problem, thank you for the checking.
user
Thank you for opting us.
assistant