Hello.
user
Hello. How can I help you?
assistant
I am Scott Roberts. Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you.
user
Welcome, have a nice day.
assistant