Hello.
user
Hello, how may I support you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I will help you with that. May I know your good name?
assistant
Sure, I am Samantha Harris.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for visiting us.
assistant