Hi.
user
Hello, how can I help you?
assistant
This is Lisa Gonzalez.
user
Nice to meet you.
assistant
I want to change my recent reservation as my plans got postponed, can you help me with that?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok.
user
Lisa Gonzalez, there is no active reservation found under your name to do modifications in that.
assistant
That's ok, thanks for checking.
user
Thank you for choosing us.
assistant