Hello.
user
Hello, how can I help you?
assistant
I think it's very rick for me to travel in heavy rains, so can you please help me to cancel my recent reservation?
user
Ok, may I know your good name please?
assistant
My name is Sandra King.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
That's not a problem. Thank you.
user
Thank you for choosing us.
assistant