Hello.
user
Hello, how can I help you?
assistant
I am Emily Anderson. I would like to change my existing reservation. Could you please help me out?
user
Please wait a while.
assistant
Sure, please take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for opting us. Have a nice day.
assistant