Hello.
user
Hello.
assistant
I am Donna Anderson.
user
How can I assist you today?
assistant
I want to cancel my recent reservation due to my health issue so, can you help me with this?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Donna Anderson, there is no reservation found active under your name to do cancellation.
assistant
Not a problem, thank you for checking.
user
Thank you so much for choosing us.
assistant