Hello.
user
Hello.
assistant
Ronald Roberts here.
user
Ronald, how can I assist you?
assistant
I want to cancel my ticket as I will not be able to catch my flight on time.
user
Sure, I will help you. Let me check your reservation status.
assistant
Sure.
user
Sorry Roberts, I did not find any reservation under your name in our database.
assistant
No problem, thank you.
user
You are most welcome.
assistant