Hello.
user
Hello. How may I aid you?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Larry Hernandez here.
user
Sorry to inform you that there is no active reservation on your given name. Thank you for contacting us.
assistant
Ok no problem, thank you for your services.
user