Hello.
user
Hello.
assistant
I am Kathleen Perez.
user
How can I assist you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, thank you for checking.
user
Thank you for consulting us.
assistant
Welcome.
user