Hello.
user
Hello, how can I be your helping hand today?
assistant
As I am unable to travel due to some health issues, so please help me to cancel my reservation.
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, my name is Paul Parker.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok, I will wait.
user
Thanks for remaining so positive, we are sorry to inform you that there is no active reservation found on your name to cancel it.
assistant
Not a problem, thank you.
user
Thank you for your presence. We hope to serve you again.
assistant