Hello.
user
Hello. How may I help you?
assistant
I am John Hall. I have an occasion on the date of my reservation so I would like to cancel my reservation, can you help me out?
user
Sure, I will help you. Please hold on moment.
assistant
Ok.
user
Hall, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you for your services.
user
Thank you for choosing our services.
assistant
Most welcome.
user