Hello, I am Debra Nelson.
user
Hello, how may I assist you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your service.
user
Have a nice day.
assistant