Hi.
user
Hello, how may I address you?
assistant
I want to change my reservation, can you please help me?
user
Sure, will you please let me know your name?
assistant
My name is Elizabeth Davis.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, we could not find any reservation active under your name in our data base.
assistant
Ok, not a problem.
user
Thank you for choosing us.
assistant
Thank you.
user