Hi.
user
Hello, how may I help you today?
assistant
I was trying to change my flight reservation by myself but as your policy does not allow us. So can you help me in change of flight ticket reservation?
user
Sure, please provide your name.
assistant
I am Ronald Robinson.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
That is not a problem. Thanks for your help.
user
Thank you for choosing us.
assistant