Hello.
user
Hello.
assistant
I need to cancel my previous flight ticket booking due to storm effect in that location, can you please help me in that one?
user
Sure, I will help you. Please help me with your  registered name.
assistant
Thank you so much and I am Anthony Perez.
user
I see that there is no active flight ticket booked on your name.
assistant
Ok, I think it is not booked properly while I was booking. Thank you for your search.
user
Thank you for reaching us. Have a great day.
assistant
Welcome.
user