Hi'.
user
Hello. How may I assist you?
assistant
I am Edward Garcia, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, I will help you in flight ticket cancellation. Please wait for a moment.
assistant
Thank you. Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
It's ok, thank you for your help.
user
Thank you.
assistant