Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check your reservation?
assistant
Janet Gonzalez.
user
We regret to inform you that there is no active reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for contacting us.
assistant