Hello.
user
Hello. How may I help you out?
assistant
I have booked a flight ticket to enjoy in my weekend but I have to cancel the ticket right now, can you help me ?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Thank you for accepting my request and my name is David Davis.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there are no reservations found under your name.
assistant
Ok, thank you for your information.
user
Thank you for choosing us.
assistant
Welcome.
user