Hello.
user
Hello, welcome to our agency.
assistant
Do you provide ticket cancellation services?
user
Yes, we do. How can I assist you?
assistant
The event which I am planning to attend has been cancelled. Can you please cancel my reservation?
user
Sure, I will help you. May I know your name please to check the status of the reservation?
assistant
Well, my name is Lisa Gonzalez.
user
Lisa, there is no reservation found with your details.
assistant
Oh! I guess there is a server issue while booking the ticket. Anyways, thank you for the information.
user
Do you require any assistance from us?
assistant
No, thank you for your service.
user
Thank you for contacting our agency, have a good day.
assistant
You are welcome.
user