Hello.
user
Hello, what can I do for you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Amanda Hernandez.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
That's fine, thank you for your service.
user
Thank you for choosing us.
assistant