Hello, I am Gregory Williams.
user
Hello, how may I aid you today?
assistant
Please help me to cancel my recent reservation due to sudden demise of my great grand mother. Can you help me with this?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant