Hello.
user
Hello.
assistant
My name is Jennifer Collins.
user
How can I help you?
assistant
I would like to do some changes in my existing reservation, can you help me for that?
user
Ok, I am here to help you out. Please wait for a while.
assistant
Thank you.
user
Thank you for waiting. Sorry, there is no reservation found on your name to change your travelling dates.
assistant
That's ok, thank you for checking.
user
Ok, thank you for reaching us.
assistant
Welcome.
user