Hello.
user
Hello.
assistant
I am Deborah Nelson.
user
How can I help you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle.
user
Ok, please be on hold.
assistant
Sure.
user
There is no reservation found under your name to do changes in that.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant