Hi.
user
Hello. How can I assist you?
assistant
Linda Young here. I would like to change my reservation due to heavy snowfall in my region, can you help me?
user
Sure Linda, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for your help.
user
Thank you for approaching us.
assistant