Hi.
user
Hello. How may I help you today?
assistant
I am Gregory Lopez. Can you please help me in changing my recent reservation?
user
Sure, I am happy to help you. Ok, wait for a minute.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found on your name in our database.
assistant
Ok, fine thank you for checking.
user
Thank you for approaching us.
assistant