Hello.
user
Hello. How can I assist you today?
assistant
I need you to change my recent booking. Please help me.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Brian Campbell.
user
Please allow me a moment.
assistant
Sure, I will wait.
user
There is no reservation found under your name in our data base.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant