Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my existing reservation as my appointment with doctor got postponed. Can you help me update my reservation which was made on the name of Linda Williams?
user
Sure, please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's fine, thanks for your information.
user
Welcome, have a great day.
assistant