Hello.
user
Hello, how may I be your helping hand?
assistant
Can you please help me in changing my existing reservation, as my exams got postponed?
user
Sure, let me know on whose name you did the reservation?
assistant
I have reserved it on my name only, which is Betty Rodriguez.
user
Ok, please wait a while.
assistant
Ok, sure. I will wait for your quick response.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for availing us.
assistant