Hello.
user
Hello. How may I aid you today?
assistant
My name is Dorothy Taylor.
user
Welcome to flight booking agency Dorothy Taylor.
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Sure, take your time.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok. Thank you, have a good day.
user
Thank you for reaching us, have a great day.
assistant