Hi.
user
Hello, how can I assist you today?
assistant
I would like to change my existing reservation. Can you help me in this?
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Please hold on for a moment.
assistant
Ok.
user
May I know your name please?
assistant
I am Nicole Young.
user
Sorry we did not find any reservation with your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for availing us.
assistant