Hello. I am Justin Allen.
user
Hello,. How can I help you?
assistant
My family tour trip got postponed, so I want to cancel my reservation. Could you please help me in the cancellation?
user
Sure, I can help you. Please wait, let me check your reservation status.
assistant
Sure.
user
Thanks for waiting. We found a reservation on your name and it has been cancelled.
assistant
Thank you for your help.
user
Thanks for your presence.
assistant