Hello.
user
Hello, how can I assist you?
assistant
I want a direct flight to Phoenix, can you please book a flight ticket for me?
user
Sure, please provide me your name.
assistant
My name is Donna Clark.
user
Ok Donna, may I know your preferred journey dates.
assistant
My departure date is 08/23 and please book my return ticket also on 08/25.
user
Donna, can you please provide me your journey airport codes.
assistant
I want to take off from SEA airport and destination airport is PHX.
user
Please wait while I check the flight availability.
assistant
Ok.
user
Donna, there is a flight avalible with 1 connection limit and flight airline is AA. Do you want me to proceed?
assistant
Please don't book this flight ticket, I want a direct flight to Phoenix.
user
Sorry Donna, there is  no direct flight at those locations.
assistant
It's ok no problem, I will go with another airline. Thank you for your information.
user
Thank you for consulting our agency.
assistant