Hello.
user
Hello, how best I can support you?
assistant
I need to cancel my reservation as I need to stay back in own city, due to hails on roads and heavy snow. Can you please cancel my recent reservation?
user
Sure, we are ecstatic to help you. Can I have your name to track your details?
assistant
Sure, I am Cynthia Taylor.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant