Hi.
user
Hello. How can I assist you today?
assistant
I need to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, will you mention your name for checking the reservation status?
assistant
Sure, my name is Carolyn Gonzalez here.
user
Please give me a moment.
assistant
Sure, I will wait.
user
There is no reservation found under your name.
assistant
Ok, not an issue.Thank you for your information.
user
Welcome, have a great day.
assistant