Hello,.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation as my tournament got postponed.
user
May I know your name please?
assistant
I am Virginia Jones.
user
Just wait a minute, I will check and get back to you.
assistant
Ok.
user
We are sorry to inform, unfortunately no reservation found on your providing name.
assistant
No issues.
user
Thank you for reaching us help.
assistant
Thank you.
user