Hi.
user
Hello. How may I render you at this moment?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please to check with your existing reservation status?
assistant
Sharon Campbell here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching.
assistant