Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, I am here to help you. Can I have your good name?
assistant
I am Debra Rodriguez.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant