Hello.
user
Hello, how may I help you at this moment?
assistant
I just wants to cancel my reservation, as I have an important meeting to attend immediately.
user
Sure, I will help you.
assistant
Would you help me in cancelling my reservation with the name of Edward Evans?
user
May I know on which name you have booked your ticket? Please give me a moment, I will check and let you know.
assistant
Ok.
user
Sorry, there is no ticket existing on your name.
assistant
No problem. Thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant