Hello, I am Karen Miller.
user
Hello, How best can I assist you at this moment?
assistant
As my manager did not approved my leave, can you help me to cancel my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We regret that, there is no active reservation found on your name to cancel it.
assistant
No problem. Thanks for the information.
user
Thank you for reaching us.
assistant