Hello.
user
Hello, how may I render you today?
assistant
Can you aid me to amend my reservation due to emergency?
user
Sure, may I know your good name?
assistant
William Davis here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Thanks for the help.
user
Thank you for opting us.
assistant