Hello.
user
Hello. How may I help you?
assistant
My name is Virginia Hernandez. I would like to change my reservation.
user
Sure, I am here to help you. Please wait, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, thank you for your time.
user
You are most welcome.
assistant