Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, may I know your good name?
assistant
Thank you for accepting my request and my name is Daniel Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant