Hi.
user
Hello. How can I help you?
assistant
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, just a moment please. May I know your name for your reservation?
assistant
I am Samuel Parker.
user
I am sorry no reservation found on your name.
assistant
Ok, no issues. Thanks for your quick response.
user
Thank you for choosing us.
assistant