Hello.
user
Hello, how can I assist you today?
assistant
Recently I made a reservation to have a vacation, but due to sudden meeting with my client I need too cancel my reservation.
user
Ok.
assistant
So, I request you to cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Please check the reservation on the name of Steven Hill.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant