Hello.
user
Hello, how may I guide you?
assistant
I need to cancel my reservation as my scheduled got cancelled. Can you please guide me with that?
user
Can I know your name?
assistant
Sure, my name is Christopher Thomas.
user
I am sorry, there are no reservation with your name.
assistant
Not a problem with that, anyways thank you for the information.
user
Thank you, have a good day.
assistant