Hi.
user
Hello, how may I help you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, can I know your name?
assistant
Sure, my name is Williams Carter.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant