Hello. Myself Christine Lopez.
user
Hello, how can I assist you?
assistant
Due to some business meeting at New york, I am going to cancel my reservation. Can you please help me for this?
user
Ok, please allow me to check with your previous booking for a moment.
assistant
Sure, I will wait for your kind response.
user
Sorry to say, there is no active reservation found under your name.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
Have a nice day.
assistant
You are welcome.
user