Hello.
user
Hello.
assistant
Myself Cynthia Martinez.
user
How may I guide you, Martinez?
assistant
I want to change my recent reservation due to some health issues, can you please help me in changing the recent reservation?
user
Sure, I will help for you. Sorry Martinez, no reservation are found on your name in our database.
assistant
Ok no problem, thank you for your kind information.
user
Thank you very much for contacting our agency.
assistant