Hi.
user
Hello, how may I assist you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Kindly mention your name to proceed?
assistant
My name is Patricia Hill.
user
Ok, please hold on a moment.
assistant
Ok.
user
Sorry, no reservation found with provided name.
assistant
No issue, thank you for the information.
user
Thank you for picking us.
assistant