Hello, Jennifer King here.
user
Hello, how can I assist you?
assistant
Owing to an emergency I would like to cancel my recent reservation. Can you please help me in doing this?
user
sure, please wait a moment.
assistant
Ok.
user
Sorry, We did not found any reservation on your name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for contacting us.
assistant