Hello.
user
Hello, how can I help you today?
assistant
Due to some urgent conference meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, can I have your name please?
assistant
Myself Katherine Lopez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant