Hello.
user
Hello. How may I support you today?
assistant
Can you please confirm me that my recent reservation has been cancelled.
user
Sure, I will help you with that?
assistant
Thank you.
user
May I know on which name your reservation was made? Please wait for a moment, let me check the reservation.
assistant
My reservation was made on name Donna Baker. Sure, I  will wait for your reply.
user
Thank you for waiting, there is no any active reservation found on your name in our system data.
assistant
Ok, no issues. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant