Hello.
user
Hello. How can I assist you today?
assistant
I would like to spend some more days at my native place, I want to change my existing reservation. Please help me out.
user
Sure, I can help you with that. May I know your name for checking your previous reservation status?
assistant
Sure, my name is Justin King.
user
Ok, please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available on your name Justin King.
assistant
That's fine, thank you for your information.
user
Thank you for contacting us, have a good day Justin King.
assistant