Hello.
user
Hello, how can I help you for the day?
assistant
My name is Larry Smith, I want to cancel my reservation as my plan to meet my sister at New York is cancelled. Can you cancel my reservation?
user
Sure, I am mirthful to help you in cancelling your reservation. Please hold for a while, let me check your previous reservation status.
assistant
Sure.
user
Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, thank you for the information.
user
You are most welcome, thank you for approaching our agency. Have a great day.
assistant