Hello.
user
Hello.
assistant
My name is William Anderson.
user
What assistance do you need from our travel agency?
assistant
Could you do me a favour in cancelling my recent reservation?
user
Sure, I will help you. Please let me check the reservation.
assistant
Ok, take your time.
user
Ok, thank you for waiting. Sorry to inform you, I didn't found any reservation with your name to cancel.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant