Hello.
user
Hello, how can I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to help you. Can I have your good name to proceed further?
assistant
I am Cynthia Wright.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant