Hello, Jason White here.
user
Hello,. How may I be of your assistance?
assistant
Due to medical emergency to my great grandfather, I want to cancel my recent reservation. Can you please give me assistance with that?
user
Sure, please wait for a minute I will revert you with current status.
assistant
Sure.
user
Sorry unfortunately there is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for availing us.
assistant
Thanks for your assistance.
user