Hi. I am Dorothy Hernandez.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to some issues, can out help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant