Hello.
user
Hello, how may I serve you?
assistant
Can you please change my reservation due to some climate issue at my destination?
user
Sure. Please provide your name so that I can the reservation list and let you know.
assistant
Carolyn Thompson is my name.
user
Thank you, please wait for while.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for approaching us.
assistant