Hello.
user
Hello. May I have your name please?
assistant
I am Janet Miller. As my exams were postponed, I need to change my earlier reservation.
user
Ok.
assistant
Could you please help me with that?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
Wait for some time, I will check your previous reservation and let you know.
assistant
Ok.
user
Thanks for waiting. You have no reservation with your name.
assistant
It's ok, thank you for the information.
user
Thank you for picking us.
assistant