Hello, I am Emma Campbell.
user
Hello, how may I help you today?
assistant
Due to sudden death of my Great Grandfather, I want to cancel my recent reservation.
user
Sure, please wait a minute I will check and revert you.
assistant
Sure.
user
Thank you for waiting, there were no reservation matching with your name.
assistant
Ok. Thank you for your service.
user
Thank you for connecting us.
assistant