Hello. I am Paul Evans.
user
Hello. How may I help you at this moment?
assistant
I want to cancel my recent reservation, can you please help me in that?
user
Sure, I am happy to serve you with the ticket cancellation. Can you please wait a minute?
assistant
Sure, I will wait.
user
Sorry to inform you that, I have not found any active reservation under your name in our portal to cancel.
assistant
That's ok, not a problem. Thanks for your information.
user
Most welcome. Thank you for choosing our agency.
assistant