Hello.
user
Hello. How can I assist you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, I am Donald Campbell.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant