Hello.
user
Hello, how can I help you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please provide me your name?
assistant
Myself Timothy Davis.
user
OK, please wait a minute.
assistant
Ok.
user
There is no reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant