Hello.
user
Hello. May I know your good name?
assistant
I am Stephen Brown.
user
How may I provide assistance for you, Stephen Brown?
assistant
Due to some emergency problem, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
 Give a minute, I will check the previous list and let you know the details of it.
assistant
Sure.
user
Thank you for your valuable time. No reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant