Hello,.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation because my boarding meeting was done through Skype. Will you help me in my cancellation?
user
 Sure, let me know your good name.
assistant
I am Janet Lopez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issue. Thank you for quick service.
user
Thank you for opting us.
assistant