Hello. I am Amy Moore.
user
Hello, How exactly I can serve you the best today?
assistant
Can you please help me to cancel my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
Ok, please wait for a while.
assistant
Ok.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, please proceed for cancellation.
user
Your ticket has been cancelled.
assistant
Thank you.
user
My pleasure.
assistant