Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, may I know your name?
assistant
Paul Williams.
user
Thank you. Please wait for a while, let me check your reservation status in our database.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you.
user
You are welcome and thank you for choosing us.
assistant