Hello,.
user
Hello,. How may I help you?
assistant
Can you please help me out in changing my existing reservation? As my planned trip has postponed to some other dates.
user
Sure, may I know your name please?
assistant
I am Andrew Evans.
user
Please standby.
assistant
Sure.
user
Thank you for your time.
assistant
Ok.
user
We do not found any active reservation in your name.
assistant
Not an issue, thank you for your prompt response.
user
Thank you for opting us.
assistant