Hello. I am Richard White.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please cancel it?
user
Sure. Please wait a minute.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant