Hello.
user
Hello. What kind of help are you expecting from my side?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you that. Give me a moment.
assistant
Ok. My name is Amanda Rodriguez.
user
I am sorry to say that there is no reservation found on your name.
assistant
No problem. Thank you for checking.
user
Welcome.
assistant