Hello.
user
Hello. How may I assist you today?
assistant
Due to busy schedule, I will not able to travel. Can you please help me in cancelling my reservation?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
Sure, my name is Rebecca Allen.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant