Hello, Rachel Hall here.
user
Hello, how may I aid you?
assistant
I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, anyways thank you.
user
Thank you for reaching us, have a nice day.
assistant