Hi.
user
Hello, how may I be at your service today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
May I know your name please to check the status of your reservation?
assistant
Mary Mitchell here.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
No issue, thanks for the information.
user
Thank you for reaching us.
assistant