Hi.
user
Hello, how may I guide you today?
assistant
Could you please cancel my recent reservation due to my health issue?
user
Sure, I am very happy to help you. Can you please share your good name?
assistant
My name is Sandra Phillips.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant