Hello,.
user
Hello. How may I be your helping hand today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name to check with your existing reservation status?
assistant
Myself Joseph Lewis.
user
Ok, please wait for few minutes.
assistant
Ok.
user
We hardly tried to find your reservation but, no existing reservation has been found with your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant