Hello.
user
Hello, How can I help you?
assistant
Can you please help me to change the trip dates in the existing reservation? Because I have postponed my trip.
user
Sure, May I know your name?
assistant
Thank you for accepting my request. My name is Michael Rodriguez.
user
Ok, please wait a minute.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation on your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you.
assistant