Hello.
user
Hello, how may I aid you?
assistant
Myself Samuel White, can you cancel the flight ticket which I had done recently?
user
Sure, I am happy to help you with that.
assistant
Ok, thank you.
user
Please give me a moment to check your reservation status.
assistant
That is fine. please take the time you need.
user
Sorry Samuel, we couldn't find the reservation on your name to in our database.
assistant
Ok, may be my friend had cancelled already. Thank you for assisting me.
user
Thank you for approaching us.
assistant