Hello.
user
Hello.
assistant
I'm Raymond Lee.
user
Lee, how may I help you?
assistant
My business meeting has been postponed. So, I would like to change my reservation. Can you please help me with that?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user