Hello.
user
Hello. How may I serve you?
assistant
I am Charles Allen.
user
Ok.
assistant
I want to change my existing reservation due to some budget issues on the price of the ticket. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a while.
assistant
Sure, I will wait.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no worries.
user
Thank you for reaching us.
assistant
Thank you for your prompt service.
user