Hello.
user
Hello, how can I help you today?
assistant
Charles Robinson here.
user
Nice meeting you Charles.
assistant
My exams have been postponed due to some issues. So, I am planning to change my reservation. Can you help me?
user
Sure, please wait for a while, I will check it.
assistant
Sure.
user
Sorry Charles, there is no reservation found with your name in our database.
assistant
It's ok, no issues. Anyway, thank you for your help.
user
You are welcome.
assistant