Hello.
user
Hello, how may I assist you today?
assistant
As I modified my plan dates, can you please help me in cancelling the previous reserved flight ticket?
user
Sure, may I know your good name?
assistant
Myself Michael White.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the airline database.
assistant
Ok, not an issue. Thanks for your communication.
user
Thank you for choosing us.
assistant