Hi.
user
Hello, how may I serve you today?
assistant
I intend to cancel my reservation due to bad weather conditions. Can you help me with it?
user
Sure, we are glad to help you. Sure, please provide your good name to check the reservation in the reservation list?
assistant
Anthony Taylor is my name.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry there is no reservation found with your name.
assistant
It's ok, thank you for the response.
user
Thank you for approaching us.
assistant