Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know you good name please?
assistant
Kimberly Smith here.
user
Please wait for a while, I will check in the reservation list and get back to you.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Sure, you can cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your services.
user