Hi.
user
Hello.
assistant
I am Patricia Smith.
user
Patricia Smith, What kind of help you are expecting from us?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I can help you in that. Please wait for a while.
assistant
Ok.
user
Sorry Patricia Smith, there is no active reservation on your name to cancel it.
assistant
That's Fine. Thank you.
user
Thanks for visiting us.
assistant