Hi.
user
Hello, In what way can I help you?
assistant
Can you help me to change my reservation to next week?
user
Sure, please share your good name?
assistant
Sure, my name is Shirley Edwards.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
No issues, thank you for your time.
user
Thank you.
assistant