Hello. I am Jacob Hill.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you help me?
user
Sure, I am here to help you. Please wait, let me check your reservation status in our database.
assistant
Ok.
user
Jacob Hill, I found your reservation and I cancelled it successfully.
assistant
Thanks for your support.
user
You are welcome and thank you for contacting us.
assistant