Hi, I am Kevin Anderson.
user
Hello, how can I help you?
assistant
I want to cancel my existing reservation due to the heavy rainfall in my place.
user
Ok, please wait a moment I will check and get back to you.
assistant
Sure.
user
Sorry there is no reservation found on your name.
assistant
Ok, no an issue. Thanks for your time.
user
Thank you for choosing us, have a good day.
assistant