Hi.
user
Hello, how may I aid you today?
assistant
The destination of my holidays got changed, can you please help me in changing the reservation?
user
Sure, please share me your good name.
assistant
My name is Frank Gonzalez.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant