Hello.
user
Hello, how may I assist you?
assistant
My name is Gary Adams, can you help me to cancel the flight ticket which I recently reservated?
user
Sure, I will help you out in cancelling the flight ticket.
assistant
Ok, thank you.
user
Please wait a moment. Sorry Gary, no reservation found on your name in our data base.
assistant
That's fine, not a problem. Thank you for assisting me.
user
Thank you for reaching us.
assistant