Hi.
user
Hello, how can I oblige you today?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
May I have your name please?
assistant
My name is Samantha Hall.
user
Please wait a moment.
assistant
OK.
user
There is no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for reaching us, have a good day.
user