Hello, I am Rachel Nelson.
user
Hello. How may I assist you?
assistant
As my planning of attending an cricket match got cancelled, due to heavy rains. Can you please help me in cancelling my recent reservation?
user
Sure, please wait a while I will check and revert you.
assistant
Sure.
user
Sorry to inform you that there is no reservation found with your name.
assistant
Ok, Thank you for your information.
user
Thanks for opting us, have a nice day.
assistant