Hello.
user
Hello.
assistant
Myself Amy Scott.
user
How may I assist you?
assistant
I need to cancel my reservation due to seminar got postponed, can you please help me out?
user
Sure, I am glad to help you. Please allow me a moment to check it.
assistant
Please take your time.
user
Thank you for waiting, as per your request I have checked and there is no reservation found for the user name to help you in cancellation process.
assistant
That's ok, thank you for searching the details.
user
You are most welcome and have a nice day.
assistant