Hello,.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation which is with the name Virginia Roberts as my plan to visit a function got postponed.
user
Ok, please wait I will check the present status and revert you.
assistant
Ok, sure.
user
Thank you for waiting, no reservation found with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant