Hello.
user
Hello, do you need any help from us?
assistant
Rachel Rodriguez here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, please allow me a moment.
assistant
Ok, I will wait.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Anyway, thanks for the information.
user
You are welcome, have a great day.
assistant