Hello,.
user
Hello.
assistant
I am John Anderson.
user
How can I help you?
assistant
I want to cancel my recent reservation as I am hospitalised. Please help me.
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's fine, thank you for the response.
user
Welcome, have a nice day. Thank you for choosing us.
assistant