Hello.
user
Hello, may I know how best I can help you today?
assistant
I am Katherine Scott. I want to change my reservation due to some problems I am not unable to travel those dates, can you please change my travel dates?
user
Sure, we are here to help at your comforts.
assistant
Sure.
user
Please wait a moment, I will check and get back to you. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Sure. No problem, thank you for your information.
user
Thanks for consulting us, have a good day.
assistant