Hello.
user
Hello, how may I help you?
assistant
My meeting got postponed. So, I would like to change my existing reservation. Please help me in changing my reservation.
user
Ok, please let me know your name, I will check the possibility.
assistant
My name is Sarah Garcia.
user
Sorry, there is no reservation showing on this name Sarah.
assistant
That's fine. Thank you for the information.
user
Thanks for approaching us.
assistant