Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some family issues. Can you please help me with this?
user
Sure, I am here to help you. May I know your name?
assistant
Thank you. Susan Evans here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name to cancel it.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant