Hello.
user
Hello, how may I be at your service today?
assistant
Can you please help me out with changing my previous booking now?
user
Sure, we are here to help you. May I know your name please?
assistant
My booking was done by the name of Samuel Johnson. Please check with my booking status soon.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry no reservation found on your name.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for opting us.
assistant
Most welcome.
user