Hi, I'm James Davis.
user
Hello. How can I assist you James Davis?
assistant
Due to severe health issue, I don't want to do journeys for a month. Can you please help me with that?
user
Sure, wait a moment please. Let me check the reservation status in our database.
assistant
Ok, please cancel that reservation if you found it in your database.
user
James Davis, there is no reservation found with your name in our database to cancel it.
assistant
That's ok, may be I have done a wrong booking. Thank you for your service.
user
Thank you for contacting us.
assistant