Hello, this is Donna Martinez.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to some changes in weather conditions. Can you help me in that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for availing us.
assistant