Hi.
user
Hello. How may I help you today?
assistant
Can you help me to change my reservation as my exams are postponed?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
David Thomas here.
user
I have found the reservation. Can I know your travelling dates?
assistant
My travelling dates are Feb 17 and Feb 19.
user
Ok, can I know your airport codes?
assistant
My airport codes are from HOU to CLT?
user
Do you have any other requirements?
assistant
I need a connecting flight which returns in the morning.
user
May I know your depart and return timings? The American airlines are providing a flight having a connection limit 1. Can I proceed with the ticket booking?
assistant
You can proceed.
user
Your ticket is reserved in an economy class and the flight number 1000.
assistant
Thank you for booking.
user
Thank you for reaching us. Have a safe journey.
assistant