Hello.
user
Hello. How can I assist you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name to check for previous reservation?
assistant
My name is Timothy Adams.
user
Please, standby.
assistant
Sure, take your time.
user
Thank you for waiting. I am sorry to inform you that, there is no reservation found on your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant