Hello, Andrew Nelson here.
user
Hello Mr. Andrew. How are you doing?
assistant
Oh, that is fine. What about you?
user
I'm doing well. What can I do for you?
assistant
Could you please help me out to change my existing reservation?
user
Yes, I can help you. Please give me a minute and I will get back to you.
assistant
OK, sure. Take your own time.
user
Sorry, there is no existing reservation on your name.
assistant
OK, no problem.
user
Have a good day.
assistant
Thank you for your help.
user