Hello,.
user
Hello, how may I assist you?
assistant
I book a reservation for my holiday vacation,now I am changing my vacation location. So I want to cancel my reservation. Can you help me to cancel the ticket?
user
Sure, may I know your name?
assistant
My name is Lisa Scott.
user
Sorry, there is no reservations found on your name.
assistant
Thanks for the information.
user
Thank you.
assistant