Hello.
user
Hello. How can I help you today?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you in this, may I know your name please?
assistant
Kimberly Hill here.
user
Hill, I found your reservation, can I cancel it?
assistant
Please do it.
user
Hill, your ticket is successfully cancelled. Thank you for reaching us.
assistant
Thank you for the help.
user
Have a nice day.
assistant