Hello.
user
Hello.
assistant
I'm Michael Walker.
user
How can I help you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Michael Walker, let me check with your previous booking.
assistant
Sure, take your time.
user
I am so sorry to inform you, there is no reservation found by your name is our data base.
assistant
Ok, no issues. Thank you for checking.
user
Sorry for the inconvenience, thank you for consulting with us.
assistant
You are welcome.
user
Have a great day.
assistant
Thank you for contacting us.
user