Hello. Jason Roberts here.
user
Hello. How may I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, please give me a moment to check your details.
assistant
Sure, take your time.
user
No reservation found on your name, sorry for inconvenience.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for choosing us.
assistant
Thank you for the information.
user