Hi.
user
Hello. How can I help you?
assistant
I made an earlier reservation to attend a board meeting due to some technical issues it got postponed.
user
Sure, I can aid you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Janet Robinson.
user
Please wait a while.
assistant
Sure, I will wait.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Not a problem, thank you for the information.
user
Thank you for choosing us.
assistant