Hello.
user
Hello, how may I aid you today?
assistant
My name is Virginia Gonzalez. I would like to change an existing reservation.
user
Sure, we are here to help you to change it. Please wait for a while.
assistant
Sure, take your time.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
No problem, thank you for the information and time.
user
Thank you for opting us.
assistant