Hi.
user
Hello, how may I aid you?
assistant
Can you help me to cancel my reservation? Because I have some work.
user
Sure, I will help you. Can you please tell me your name?
assistant
My name is Mary Wilson.
user
Sorry, there is no reservation with your name to cancel further.
assistant
OK, no issues. Thank you for choosing us, have a nice day.
user
Thank you for choosing us, have a great day.
assistant