Hello.
user
Hello, may I know how best I can help you today?
assistant
I am Carolyn Campbell. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation?
user
Sure, please wait.
assistant
Sure.
user
Sure, can you please share your journey dates that you prefer to travel? We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
I want to cancel my reservation. Thank you for your help.
user
You are welcome.
assistant