Hello.
user
Hello, how may I aid you for today?
assistant
Is this flight booking agency?
user
Yes, you are at this right place. Can you please let me know what can I assist you?
assistant
Ok, I want to cancel my recent reservation due some bad weather conditions in our location, so I could not reach my source airport. Can you help me?
user
Ok, I will help you about your cancellation of your reservation. Can you please provide your name to check the active reservation under your name?
assistant
Sure, myself Samuel Nelson.
user
Sorry to say this, there are no active reservations under your name to cancel Nelson.
assistant
Ok, not a issue. Thank you for the information provided by you.
user
Most welcome, thank you for reaching out here.
assistant
Have a great day.
user