Hello.
user
Hello. How can I help you?
assistant
Will you be my helping hand in cancelling my reservation as the food festival which I want to attend got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name for seeing the present status?
assistant
I am Mark Young.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
assistant
It's ok.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your kind information.
user