Hello. Linda Lopez here.
user
Hello, what kind of assistance are you looking for?
assistant
I need to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, please wait for a while.
assistant
Ok, take your own time.
user
Sorry, we couldn't find any reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for contacting us.
assistant