Hello.
user
Hello, how may I serve you at this moment?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Myself Gary Evans.
user
Ok, please be on hold.
assistant
Sure, I will wait.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant