Hello.
user
Hello, how may I support you at this moment?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, we are here to help you to change your recent reservation.
assistant
Thank you.
user
On whose name, your reservation has been done earlier?
assistant
Sure, the ticket has been reserved on the name Charles Rodriguez.
user
Thanks for providing your name, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there was no active reservation found on your specified name to change your reservation.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing our service.
assistant