Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you. May I know your good name please?
assistant
Sure, my name is Virginia Williams.
user
Please wait for a minute, I will check the records.
assistant
Ok, take your time.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
It's ok, thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant