Hello, I am Kimberly Williams.
user
Hello, how may I aid you?
assistant
As my schedule of attending an conference got cancelled, can you help me in cancelling my reservation?
user
Sure, Let me check the current status and revert you.
assistant
Ok.
user
We could not find any reservation by the name you mentioned.
assistant
Ok, no issues. Thank you for information.
user
Thank you for choosing us.
assistant