Hi.
user
Hello, how may I support you today?
assistant
I want to change my reservation at present, can you help me out?
user
Sure, may I know your good name please?
assistant
Kathleen Hill is my name.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change.
assistant
Ok, no problem. Thank you for the information.
user
Thanks for availing us.
assistant