Hello.
user
Hello. How can I assist you at this moment?
assistant
My name is Alexander White, I want to cancel my reservation as my trip is cancelled. Can you help me with cancellation?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Sure, I will wait for your reply.
user
Alexander White, I have searched the database with your name in our database and I didn't find any active reservation under your name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant