Hello,.
user
Hello, how may I aid you?
assistant
I am Kimberly Lopez. I want to cancel my recent reservation which was reserved earlier in last week due to postpone of my business trip. Could you please help me?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Please proceed with cancellation.
user
Your reservation has been cancelled.
assistant
Thank you for the best service.
user
Thank you for contacting us, have a good day.
assistant