Hello.
user
Hello. How can I assist you?
assistant
Myself Edward parker. I want to cancel my recent reservation due to some personal problems, can you help me?
user
Ok, please wait.
assistant
Thank you for your quick response and I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant