Hello, I am Carolyn Moore.
user
Hello, how can I help you?
assistant
Due to some climate issue, I need to change my destination point. Can you please change my reservation ?
user
Sure, please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for reaching us.
assistant