Hello.
user
Hello, how can I assist you for the day?
assistant
We friends were planning to cancel this tour, will you help me in doing that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name?
assistant
My good name is Margaret Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, thank you.
user