Hi.
user
Hello, how may I help you?
assistant
I want to change my recent reservation due to the sudden change in my plan. Can you help me?
user
Sure.
assistant
Thank you.
user
May I know your good name?
assistant
Gary Campbell, is my name.
user
Please, wait.
assistant
Ok, I will wait.
user
Thank you for being patience, there is no reservation found on your name.
assistant
That's ok, not an issue. Thanks for your kind information.
user
Thank you.
assistant