Hi. I am Frank Lee.
user
Hello. Lee, how may I guide you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you with that. Let me check your reservation status in our records.
assistant
Ok, I will be waiting.
user
Sorry for inconvenience there are no reservation is found on your name in our records.
assistant
That's ok, thank you.
user
You are welcome, thank you Lee for contacting us.
assistant