Hi.
user
Hello, how can I serve you today?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Samuel Smith.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant