Hello.
user
Hello, how may I help you?
assistant
As my meeting with my manager was postponed, can you please help me by changing the existing reservation?
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Kenneth Thompson.
user
Thompson, there is no reservation found with your details.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for checking.
user
Thank you for reaching us, have a good day.
assistant