Hi.
user
Hello. May I know your name?
assistant
I am Kathleen Lewis.
user
How can I aid you?
assistant
I want to cancel my reservation as my plan for an adventure trip got cancelled.
user
 Sure, Please wait a while.
assistant
Ok, take your own time.
user
Thank you for your time. We didn't found any reservation by this name.
assistant
Its Ok. Thanks for your assistance.
user
Thank you for picking us.
assistant