Hello.
user
Hello, may I know your name please?
assistant
 I want to cancel my reservation, as I am no longer interest in that trip, as most of my friends are not attending. Could you help me?
user
Sure, I will help you. Please provide your name to search the existing reservation?
assistant
I am Laura Rodriguez.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform you, there is no reservation with your name.
assistant
Ok, no problem, thank you for your response and your service.
user
You are welcome. Thank you for reaching us.
assistant
Thank you.
user