Hello.
user
Hello. How may I help you out?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that??
user
I am here to help you out in cancelling the ticket. May I know your name please?
assistant
I am Jerry Lopez.
user
Sorry, there are no reservations found in our database.
assistant
No issues, thank you for the checking.
user
Thank you for reaching us.
assistant