Hi.
user
Hello, how can I assist you?
assistant
I need to change my existing reservation due to bad weather at my place which was made on the name of Margaret Miller. Can you help me with it?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there was no reservation found in your name.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant