Hello.
user
Hello, how can I help you?
assistant
I'm Donna Hall.
user
Yes.
assistant
I want to cancel my reservation, will you help me out?
user
Sure, please give some time to check the details.
assistant
OK.
user
Sorry Donna, there is no reservation on your name.
assistant
Thank you for your immediate response.
user
Want to have any more information please?
assistant
No thanks.
user
OK, thank you and have a nice day.
assistant