Hi.
user
Hello, how may I aid you?
assistant
As my plan to visit my grand parents house got post pose so that I want to change an existing reservation. Can you please check the reservation by this name Robert Robinson ?
user
Sure, please wait for a while. I will check and get back to you.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for picking us.
assistant