Hello.
user
Hello. How may I assist you?
assistant
I have to change my previous flight ticket booking, can you help me with that one?
user
Sure, I am here to help you with that. Can I know your name please?
assistant
Thank you for accepting my request and my name is Janet Thomas.
user
I have found your reservation in our portal, can you please tell me your re-planned travel dates?
assistant
My rescheduled travel dates are Nov 11 and back on Nov 13.
user
Ok, what are your source and destination airport codes?
assistant
My new airport codes are DTW and DCA.
user
Ok, please share your preferences if any.
assistant
I am looking for a single drop off.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to tell you that, there are no flights found in this route on the dates you have given.
assistant
No problem with that one, thank you for searching and providing the information.
user
You are welcome. Thank you for reaching us.
assistant