Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves. Can you help me in cancelling my reservation made on name Laura Garcia.
user
Sure, I am here to help you. Please give me a minute I will get back to you.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok fine. Thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant