Hello,.
user
Hello,.
assistant
I am James Phillips.
user
How can I help you today?
assistant
I have to change my reservation due to my grandmother funeral services has been postponed.
user
Sure, Wait for a moment I will check and revert you back.
assistant
Sure.
user
Thanks for being patience, There is no reservation found with your name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant