Hello.
user
Hello. How can I assist you?
assistant
Is this flight booking agency?
user
Yes, this is flight booking agency.
assistant
Recently, I had reserved a ticket to my job location, but, on a sudden change my boos got shifted my project to other location. So, I would like to change my reservation, can you find it?
user
Yes, I can help you with that. Can I know your name for documentation purpose?
assistant
My name is Karen Young.
user
Sorry to inform you that there is no reservation found on your name.
assistant
 It's alright, no problem, thanks for your quick response in finding.
user
You are welcome.
assistant