Hi.
user
Hello, how can I help you?
assistant
Do you deal in cancellation of flight ticket?
user
Yes, we do cancellations also.
assistant
I am a army officer and my transfer to New York state has been put on hold due to some reasons. Cancel the flight ticket. I am Joshua Clark.
user
Fine, please be on hold for a moment. There is no reservation found under your name in our database.
assistant
Thank you for your response.
user
Thank you choosing us.
assistant