Hello. I am Timothy White.
user
Hello, how can I be your helping hand today?
assistant
I need to change my existing reservation, as my exam got postponed. Please help me in changing?
user
Sure, I am here to aid you. Please wait for a few minutes.
assistant
Ok.
user
Thanks for your time, we did not find any active reservation on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant