Hello.
user
Hello.
assistant
I am Richard Williams.
user
How can I aid you today?
assistant
Due to deal with an emergency case in my hospital I am unable to travel the trip, can you please help me with cancelling my flight ticket?
user
Sure, I am here to help you with reservation cancel. Please hold for a moment.
assistant
Thank you and I can wait for your response.
user
There is no active reservation found with your name in our reservation list to cancel it.
assistant
No issues with that one, thank you for you checking my reservation status and giving the information.
user
Thank you for reaching us.
assistant