Hello.
user
Hello, how may I assist you?
assistant
I am Michelle Scott.
user
Yes, Scott.
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you out. Please wait a moment.
assistant
Sure, take your own time.
user
Sorry Scott, no reservation found on your name.
assistant
That's fine. Thank you for your help.
user
Thank you for reaching us.
assistant