Hello.
user
Hello. What can I do for you today?
assistant
The planned event got cancelled due to whether effect, so I have cancelled the trip. Can you please cancel my ticket booking?
user
Sure, may I know your good name please?
assistant
Thank you for considering my request and my name is Richard Garcia.
user
Ok, please wait for few minutes.
assistant
Sure, I can wait for your response.
user
There is no recent reservation found on your name in our records.
assistant
No an issues with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant