Hello, I am Nancy Clark.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to change my reservation.
user
Sure, I will help you. Can I have a moment please?
assistant
Sure, take your time.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there is no ticket showing on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user