Hi. I am Eric Collins.
user
Hello, how can I best assist you today?
assistant
Due to sudden Demise of my uncle, I want to cancel my recent reservation. Can you help me in my cancellation?
user
Sure, that's what I am here.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for kind information.
user
Thanks for choosing us, have a nice day.
assistant