Hello, myself Jeffrey Hernandez.
user
Hello Jeffrey, how may I assist you?
assistant
I want to change my reservation, as my father meet with an accident, can you please help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry Jeffrey, there is no reservation found on your name to change.
assistant
Thank you for checking.
user
You are welcome always.
assistant