Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to some health issue. Can you help me in that?
user
Sure, we will help you in that.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
Eric Brown here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant