Hi.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation due to bad weather at my place. Can you help me with that?
user
Sure, we are happy to help you for that. Can I know your name please?
assistant
I am Alexander Hill.
user
Ok, please wait I will get back to you.
assistant
Sure.
user
Thanks for waiting, no flight reservation found on your name.
assistant
Ok, thank you for the information.
user
Thanks for connecting with us.
assistant