Hello.
user
Hello. How may I aid you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am happy to help you with the ticket cancellation.
assistant
Thank you. Myself Samuel King.
user
Ok, thank you for providing your name. I will check your ticket status and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no reservation found with your name in our portal to cancel the ticket.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Most welcome. Thank you for choosing us.
assistant
Most welcome.
user