Hello.
user
Hello. What kind of help do you expect from us?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Yes, I can help you to change the ticket details. What is your full name?
assistant
Samuel Scott here.
user
Ok, please hold on for a while.
assistant
Sure.
user
There is no active reservation found with your name in our portal. Sorry for the inconvenience.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for opting us.
assistant