Hello.
user
Hello. How may I help you out?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you in cancelling the ticket. May I know your name please?
assistant
Thank you for accepting my request. Myself Brian Jackson.
user
Sorry, there are no reservations found.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant