Hi.
user
Hello.
assistant
I am Kenneth Williams.
user
How can I aid you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you with that.
assistant
Ok.
user
Sorry to say this, no reservation found under your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant