Hello, I am Kimberly Hall.
user
Hello, how can I serve you?
assistant
I made reservation earlier to attend for a press conference, due to some issues the conference has been postponed. Can you help me to change my recent reservation?
user
Sure, please wait a moment I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Ok, no issue. Thanks for your help.
user
Thank you for reaching us.
assistant