Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation due to my exams, can you help me in doing that?
user
Sure, we are happy to help you. May I know your good name?
assistant
I am Dorothy Taylor.
user
Sorry, there is no active reservation on your name in our data.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant