Hello.
user
Hello. How can I help you?
assistant
I am looking for changing my reservation due to sudden health issue, can you please help me out with that?
user
Sure, can I know your name please to check the reservation status?
assistant
Thank you for accepting my request, I have reserved on the name of Linda Smith.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! I think the ticket was not reserved properly while I am booking.
user
Thank you for approaching us.
assistant
Thank you for checking anyways.
user