Hello.
user
Hello. May I know your name please?
assistant
I am Janet Thomas.
user
How can I help you?
assistant
My marriage has postponed to next month, so I want to change my existing reservation. Can you help me to alter my dates?
user
Sure, please wait for a moment. Sorry, there is no reservation found by your name.
assistant
That's ok. Thank you for your information.
user
Thank you and have a nice day.
assistant