Hello.
user
Hello.
assistant
Myself Mark Harris.
user
How can I help you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Just a moment please.
assistant
Ok, I will wait for your response.
user
I am sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant