Hello.
user
Hello, how may I support you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, please share me your good name.
assistant
My name is Benjamin King.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for communicating with us.
assistant