Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to some health issues, can you help me with that?
user
Sure, I am perky to help you.
assistant
Thank you.
user
Please provide your good name to proceed further.
assistant
My name is Donald Turner.
user
Thanks for providing details, we did not find any active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant