Hello.
user
Hello, how may I aid you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Christine Taylor.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Christine Taylor, no reservation is available by your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant