Hello.
user
Hello. How can I assist you?
assistant
I am looking to change my trip dates in the previous ticket because my trip got postponed. Can you please help me with that?
user
Sure, can I know your name for checking the reservation status?
assistant
I am Patricia Wilson.
user
Please give me a minute.
assistant
Sure, take your own time.
user
Patricia, there is no reservation found on your name.
assistant
It's ok, thank you.
user
You are welcome.
assistant