Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
My name is Katherine Edwards.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant