Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?
user
Sure, I will help you with that. May I know your name?
assistant
My name is Kenneth Robinson.
user
Please wait for a while, I will check in the reservation and get back to you.
assistant
Sure.
user
Thanks for being patient, we found a reservation on your name. Shall I cancel it?
assistant
Please cancel my reservation.
user
Your flight ticket has been cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for approaching us.
assistant