Hello.
user
Hello, how can I aid you?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your good name please?
assistant
Matthew Campbell here.
user
Thank you for waiting. We found a reservation by your name. May I proceed for cancellation?
assistant
Sure, Please proceed.
user
Your reservation has been cancelled successfully.
assistant
Thanks for the help.
user
Thank you for picking us.
assistant