Hello.
user
Hello. How may I assist you today?
assistant
I would like to change my reservation, can you please help me out with that?
user
Sure, please share me your name to proceed further.
assistant
Myself Betty Harris.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you.
assistant