Hello,.
user
Hello, how can I support you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself, Anna Garcia.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant