Hi.
user
Hello, how can I assist you today?
assistant
Nicholas Taylor is here. I would like to change my existing reservation, can you please help me with that?
user
Ok, please let me check the reservation records for your flight ticket.
assistant
Ok.
user
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to amend.
assistant
Ok, no issues at all. Thank you.
user
Ok, thank you for choosing our agency.
assistant