Hello.
user
Hello. What help do you required from us?
assistant
Can you help me in changing my existing reservation?
user
Sure, I'll help you with this. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Thank you. My name is Daniel Miller.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure, I will wait for your information.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for approaching us.
assistant