Hello, I am Jack Jones.
user
Hello, how may I assist you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a second, I will get back to you with current status.
assistant
OK.
user
I am sorry to inform that there is no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thanks for availing us.
assistant