Hi,.
user
Hello.
assistant
I am Robert Thomas.
user
How may I guide you?
assistant
I want to cancel my reservation, can you help me with that?
user
Ok, please allow me to check with your previous reservation for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to inform you, there is no flight reservation by your name.
assistant
Ok, It's very sad to hear from your side.
user
Thank you for choosing our services.
assistant
Anyways, thank you.
user