Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Michael Lopez.
user
Give me a minute.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant