Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I will help you, please provide me your name.
assistant
Sure, I am Jonathan Anderson.
user
Ok, Please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant