Hello.
user
Hello.
assistant
Myself Benjamin Phillips.
user
How may may I aid you?
assistant
I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry for the inconvenience, there is no reservation found on your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Welcome and thank you for reaching us.
assistant