Hello.
user
Hello.
assistant
Joseph Brown here.
user
Joseph Brown , how can I aid you today?
assistant
I would like to cancel my reservation as my meeting has been extended, can you please help me with that?
user
Sure, I am here to help you with that cancellation.
assistant
Thank you. That.
user
Sorry to inform you that,  there is no active reservation found with your name in our records to cancel it.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us, have a great day.
assistant