Hello.
user
Hello, how may I serve you today?
assistant
Jonathan Martinez here. I want to cancel my reservation as I have done previously, due to my sudden promotion. Will you help me?
user
Sure, please hold on a minute, I will get back to you.
assistant
Ok.
user
Thanks for waiting, we have not found any flight reservation on your given name.
assistant
It's ok, not an issue. Thank you for checking.
user
Thank you for approaching us.
assistant