Hi. I am John Rodriguez.
user
Hello. How can I help you?
assistant
I need to change my existing reservation, as my scheduled exam got postponed. Can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say no reservation found on your name.
assistant
Not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your kind information.
user