Hello.
user
Hello, may I know how best I can help you today?
assistant
Alexander Clark here. I would like to change my reservation as my exams postponed to some other dates, can you please help me with that?
user
Sure, please wait.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thank you.
assistant