Hello.
user
Hello, how can I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, we are here to help you. May I know your name?
assistant
Thank you for your response. Sure, my name is Katherine Nelson.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thanks for approaching us.
assistant