Hi.
user
Hello.
assistant
Myself Ruth Perez.
user
How may I aid you?
assistant
I want to change my existing reservation, can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Thank you for waiting Ruth Perez, we haven't found any reservation under your name in our database.
assistant
That's ok, no problem. It might went wrong while booking due server issues. Any way, thank you for the information.
user
Thank you for reaching us.
assistant