Hello.
user
Hello. How can I assist you today?
assistant
I am Kathleen Turner, I want to cancel my recent reservation, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
I will wait for your response.
user
Kathleen Turner, there is no reservation found under your name.
assistant
That's fine, thanks for your help.
user
You are welcome. Thank you for contacting us.
assistant