Hello.
user
Hello, how can I abet you today?
assistant
I want to change my existing reservation due to some health issues. Can you please help me out?
user
Sure, can I know your name please?
assistant
Thank you. Myself Cynthia Martin.
user
Sorry Martin, there is no reservation found with your name in our records.
assistant
That's ok, no problem. Anyway thank you for helping me.
user
Most welcome.
assistant