Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Ok, my name is William Gonzalez.
user
Please allow me a moment.
assistant
Sure, I will wait.
user
William, there is no reservation found under your name.
assistant
That's fine. Anyways, thank you for your service.
user
Thank you for contacting us, have a great day.
assistant