Hi.
user
Hello. How may I serve you at this moment?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, may I know your good name please?
assistant
I am Raymond Carter.
user
Please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant