Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know you name to check for the previous reservation?
assistant
My reservation was done under the name Steven Taylor.
user
Please allow me a moment.
assistant
Sure.
user
There is no reservation found under your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant