Hi.
user
Hello. How can I help you?
assistant
I want to cancel my reservation. Can you help me in that?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. I am Emily Clark.
user
Ok, wait a minute please.
assistant
Sure, make it as soon as possible.
user
Thank you for waiting, sorry to inform we didn't find any reservation on your name.
assistant
That's ok, not an issue. Thanks for your effort.
user
Thank you for choosing us. have a nice day.
assistant