Hello.
user
Hello.
assistant
I am Steven Mitchell.
user
How can I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Ok, please wait.
assistant
Ok, thank you for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant