Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
May I know your name to check your reservation?
assistant
Cynthia Moore.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
That's Fine. Thank you.
user
Welcome Cynthia Moore.
assistant