Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, can you please mention your name.
assistant
Myself Carolyn Clark.
user
Please hold a moment, let me check with your active reservation?
assistant
Ok, I will wait.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, thank you for your information.
user
Thank you for reaching our service.
assistant