Hello.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
My name is Elizabeth Baker.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
assistant
Not an issue, thank you.
user
Thank you for visiting us.
assistant