Hello,.
user
Hello, how may I support you today?
assistant
Can you please cancel my reservation as the conference which I want to attend got cancelled?
user
Sure, we are here to help you with cancellation. May I know your name?
assistant
My  name is Lisa Lewis.
user
Ok, please wait for a while, to check the reservation on your name.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name.
assistant
Ok, no issue. Thank you.
user
Thank you for connecting with us.
assistant