Hello.
user
Hello, how may I aid you today from my end?
assistant
I am Nicole Garcia. I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok.
user
Sorry Nicole Garcia, there is no active reservation on your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant