Hello, I am Anna Wright.
user
Hello, how can I help you?
assistant
Due to heavy rain fall, I want to cancel my reservation. Can you help me with it?
user
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
assistant
OK.
user
We have not found any reservation on your given name.
assistant
No problem. Thank you.
user
Thanks for choosing us.
assistant