Hello.
user
Hello, how may I support you now?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Thank you for accepting my request. Ok, I am Katherine Nelson.
user
Please wait for a moment.
assistant
Ok, take your own time.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for visiting us, we hope see you again.
assistant