Hello.
user
Hello, how may I help you?
assistant
I am Cynthia Wright.
user
Ok.
assistant
I want to change my travelling dates in my previous reservation. Can you please amend my existing reservation?
user
Sure please hold on a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant