Hi.
user
Hello. How may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am happy to help you. May I know your name to proceed?
assistant
My name is Stephen Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
We have a reservation on your name and it has been cancelled successfully.
assistant
Thank you for your help.
user
My pleasure.
assistant