Hello.
user
Hello. How can I aid you?
assistant
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Please, provide me your name.
assistant
Myself Matthew Jackson.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant