Hello.
user
Hello, how may I aid you?
assistant
I am Nicole Collins. As my schedule of going to interview got cancelled, can you help me in cancelling my reservation?
user
Sure, please wait a moment.
assistant
OK.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Yes, please go ahead.
user
Your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant