Hello.
user
Hello, how can I aid you?
assistant
Rebecca Edwards here, due to an emergency I want to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I am here to assist you. Please be on hold.
assistant
Ok.
user
Thanks for your time, there is no reservation found in your name to cancel.
assistant
Not an issue, thank you.
user
Thanks for opting us, hope to serve you again. Have a great day.
assistant