Hello.
user
Hello, how may I assist you?
assistant
Due to snowfall, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you out. Please provide me your name.
assistant
My name is George Campbell.
user
Please wait a moment.
assistant
sure.
user
Sorry Campbell, no reservation is not found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant