Hello.
user
Hello.
assistant
I am Stephanie Gonzalez.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Oh! That's sad to know. Hope you get well soon.
assistant
Thank you for your concern.
user
Please be on hold till I check with your previous booking.
assistant
Sure, I will wait for your information.
user
Sorry to inform you, there is no reservation found by your name in our data base.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for approaching us. Have a nice day.
assistant