Hello.
user
Hello. How may I assist you today?
assistant
I am Paul Thomas.
user
Welcome to flight booking agency Paul Thomas.
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, thanks for your information.
user
Thank you for reaching us, have a great day.
assistant