Hello.
user
Hello. How can I serve you now?
assistant
I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, forward me your good name to check your reservation status.
assistant
Sure, my name is Steven Lee.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that, we have not found any active reservation on your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for opting us.
assistant