Hello, my name is Deborah Turner.
user
Hello, how can I help you?
assistant
Present my health condition is not good so I need to cancel my reservation.
user
OK, please wait a moment, I will check the status and revert you.
assistant
OK.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Thanks for your information.
user
Thanks for connecting us, have a good day.
assistant