Hi.
user
Hello, how may I assist you?
assistant
I am Timothy Roberts. Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me out?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found according to your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant