Hello.
user
Hello, how may I help you?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, may I know your name please?
assistant
I am Christopher Thompson.
user
Wait a while, kindly.
assistant
Ok, take your time.
user
Thank you for being waiting, we did not find any active reservation in your name to make changes further.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant