Hi.
user
Hello, how may I help you?
assistant
Linda Johnson here.
user
Nice meeting you Linda.
assistant
Owing an emergency, I want to cancel my reservation.
user
Sure, I can help you, please wait for a while to check it.
assistant
Ok.
user
Sorry Linda, as per your information there is no ticket found to cancel it.
assistant
It's ok.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for checking.
user