Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to heavy floods at my destination place, so please help me.
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your name please?
assistant
Sure, I am Deborah Harris.
user
Please wait, I will get back to you with the status of your reservation.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant