Hello.
user
Hello. How may I help you out?
assistant
I want to cancel my recent reservation due to my board exams. can you help me for this one?
user
Sure, I will help you in cancelling the ticket. May I know your name please?
assistant
Sure, Samuel Turner here.
user
Sorry, there are no reservations found.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant