Hello, I am Jonathan Brown.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure. Please hold on for a moment.
assistant
Ok, take your time.
user
Sorry, there is no flight ticket showing on your name.
assistant
That's ok, it may be cancelled by my friend before.
user
Thank you for reaching us.
assistant
Welcome.
user
Welcome. Have a nice day.
assistant