Hi.
user
Hello, how can I assist you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, please provide your name to check from our database.
assistant
Sure, my name is Michelle Wright.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for contacting us.
assistant