Hi.
user
Hello. How may I guide you now?
assistant
I am Richard Green, I would like to change my reservation destination to OAK.
user
Sure, please give me some time to check your previous booking.
assistant
Ok, sure please take your time.
user
Thank you for waiting, there is no reservation status found for the user name which you have provided in the booking list.
assistant
It's ok, anyway thank you for the information.
user
You are most welcome.
assistant