Hello.
user
Hello. How may I help you?
assistant
I need to cancel my recent reservation, due to some health issues. Can you help me in cancellation?
user
Sure, can I know your name ?
assistant
Myself Charles Roberts.
user
Sorry Charles, no reservation found given name.
assistant
Ok, It might be canceled by my sister, but he didn't inform me. Anyway, thank you for searching.
user
Thank you for reaching us.
assistant