Hello. I am Raymond Brown.
user
Hello, how may I aid you?
assistant
I want to book a flight ticket from MSP to PHL, can you help me?
user
Sure, I can aid you with that.
assistant
Thank you.
user
Can you please tell me your planned trip dates?
assistant
My trip dates are 12/20 and back on 12/22.
user
Sorry to inform you that, there are no flights running in this route due to some climatic changes.
assistant
Sad to hear that one but it's fine, thank you for your search and quick help.
user
Thank you for reaching us.
assistant
Welcome.
user