Hello.
user
Hello. How can I provide assistance to you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
My reservation was done under the name Pamela Evans.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, take your time.
user
We are sorry to say that there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for approaching us, wish you a nice day.
assistant