Hi.
user
Hello. How may I help you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you with that. Can you please tell me your name?
assistant
Sure, my name is Thomas Hill.
user
I regret to tell you that, there is no active reservation found in our portal to change the ticket details.
assistant
Ok, not an issue. I will try with another booking agency.
user
You are welcome. Thank you for opting us.
assistant
Anyways, thank you for your service.
user
You are welcome.
assistant