Hello.
user
Hello. How may I assist you?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Can I have your name to check the reservation status?
assistant
Timothy Wilson here.
user
Please, wait a minute.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Yes, you can.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant