Hi.
user
Hello, how may I help you?
assistant
I am Michael brown .
user
Hello Michael.
assistant
I want to cancel my reservation, can you help in that?
user
Sure, please be in line for a moment, I will check with the details.
assistant
Sure.
user
Sorry, there is no reservation showing on this name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user