Hello.
user
Hello.
assistant
I am Justin Harris, want to cancel my reservation. Please help me in this.
user
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Justin Harris, there is no active reservation found under your name in our database.
assistant
It's ok, thank you.
user
Thank you for utilising our service.
assistant