Hi.
user
Hello, how may I help you?
assistant
Can you help me to cancel my reservation?
user
Ok, may I know your name to check your reservation?
assistant
Sure, my name is Angela White.
user
Ok, please be on hold for sometime.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
No issues, thank you for your time.
user
Thanks for choosing us.
assistant