Hello.
user
Hello.
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
How may I assist you today? Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Myself Amy Garcia.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant