Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
My name is Timothy Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
We found a reservation on your name, kindly mention your new airport codes?
assistant
My source and destination airport codes are LAX and AUS.
user
May I know when you are willing to travel?
assistant
I want to fly on Apr 02, return on Apr 04.
user
Are you looking for any preferred connections?
assistant
I need a connecting flight.
user
Do you have any other specifications to be met?
assistant
No.
user
Ok, please wait.
assistant
Sure.
user
We have found a American airlines, flight number-1002 class-economy connections-1 and fare is 100. Shall I proceed to change your reservation?
assistant
Ok, proceed to booking.
user
Sure, your reservation has been successfully changed.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant