Hi.
user
Hello.
assistant
I am Jack Edwards.
user
How may I help you?
assistant
I am unable to travel at this moment due to health issues, so can you help me cancelling my recent reservation?
user
Sure, please give me a minute.
assistant
Ok, I will wait for your reply.
user
Jack, there is no reservation found with your details.
assistant
Oh! It's ok, thank you for your services.
user
Thank you for reaching us.
assistant