Hello, I am Sharon Wilson.
user
Hello. How can I help you now?
assistant
Can you please help me to change an existing reservation?
user
Sure, I will help you. Please, wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no worries at all.
user
Thank you for contacting us.
assistant
Thanks for your kind information.
user