Hello.
user
Hello, how can I support you?
assistant
I want to cancel my reservation as I am unable to travel due to some health issues, so please help me to cancel.
user
Sure, we are here to aid you.
assistant
Ok.
user
May I know your name to proceed further?
assistant
Sure, I am Katherine Adams.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your patience, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant