Hello.
user
Hello, how can I help you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, Let me know your name to check your reservation?
assistant
I am Melissa Wright.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Its ok, thank you.
user
Thank you for choosing us.
assistant