Hello.
user
Hello, how may I render you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your good name?
assistant
Brenda Nelson here.
user
Ok, please wait for a minute.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant