Hello.
user
Hello, how may I help you today?
assistant
Due to sudden rainfall at my destination, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Ok, kindly please share your name to cancel it.
assistant
Sure, I am Matthew Hall.
user
Ok, please standby.
assistant
Ok, I will wait.
user
Sorry to say that, there was no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for availing us.
assistant