Hello.
user
Hello, what kind of help you need from us?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you. May I know your name to proceed further?
assistant
Sure, my name is Carol Gonzalez.
user
Carol Gonzalez, your reservation is found in our database. Can you please confirm?
assistant
Yes, please cancel my reservation.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching our agency.
assistant
You are welcome.
user