Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Andrew Wright here.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, thank you.
user
Thank you very much for approaching our agency.
assistant