Hello.
user
Hello, how may I aid you?
assistant
I am just trying to change the ticket details in the past reservation, could you please aid me to modify the ticket details?
user
Sure, may I know your name please?
assistant
Thank you for your response. My name is Stephanie Taylor.
user
Wait a moment.
assistant
Ok, I will wait for your reply.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
It's ok, not an issue with that. Anyhow thanks for your help.
user
Thank you for choosing us.
assistant