Hello,. I am Emily Jackson.
user
Hello, how may I serve you?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am here to help you. Please wait for a minute.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for reaching us.
assistant