Hi.
user
Hello, how may I assist you today?
assistant
Can you help me to cancel my reservation? Because my exam is cancelled in this week.
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Shirley Baker.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, take your time.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No issues, thank you for your quick response.
user
Thank you for reaching us, we hope see you again.
assistant