Hello.
user
Hello, what can I do for you?
assistant
As my leaves have been extended, so I would like to change my existing reservation. Can you please help me with this?
user
Sure, I can help you with that. Can you please provide me your full name which is on the previous ticket?
assistant
Previously my reservation has done with the name of Ashley Rodriguez.
user
Ok, could you please be on hold for a few seconds?
assistant
Sure, take your own time.
user
Sorry to tell you, there is no reservation found on your name.
assistant
Ok, not an issue. May be I have done a mistake while booking.
user
Yes, that might be the reason Ashley.
assistant
Anyway, thank you for providing information.
user
You are welcome.
assistant