Hi.
user
Hello, how can I oblige you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, please share your good name?
assistant
Sure, my name is Ashley Lee.
user
Thank you for waiting, there is  reservation found with the given name, shall I proceed with cancelling?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant