Hello.
user
Hello, how can I assist you today?
assistant
I am David Roberts.
user
Ok.
assistant
I would like to change my existing reservation, my baseball tournament has been postponed. Can you please help me with changing?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your valuable information.
user
Thank you for choosing us.
assistant