Hello.
user
Hello. How can I help you?
assistant
Can you please aid me to change the ticket details in the existing reservation?
user
Sure, may I know your name please?
assistant
Thank you for your response. My name is Patrick Brown.
user
I am sorry no reservation found on your name.
assistant
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
user
Thank you for choosing us.
assistant
Most welcome.
user