Hi. I am Charles Lewis.
user
Hello, How can I help you today?
assistant
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
user
Sure, please wait for a while. I will check in the reservation list and revert to you.
assistant
Sure, take your time.
user
Thanks for being patience, there is no reservation found on your specified name.
assistant
Not an issue. Thank you for your kind information.
user
Thanks for approaching us, hope to serve you again.
assistant