Hello.
user
Hello. How may I help you out?
assistant
Can you please help me in changing my flight ticket reservation done on the name Elizabeth Wilson.
user
Sure, I will help you in changing your reservation.
assistant
Thank you for accepting.
user
Please wait for a while.
assistant
Ok, take your time.
user
Sorry, there are no reservations found in our database.
assistant
Not an issue with that one, I can book a new ticket that I think it is not yet confirmed my side while I was booking.
user
Thank you for choosing us.
assistant
Welcome.
user