Hi,.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation because my client meeting got postponed.
user
Sure, may I know your name to check the reservation details?
assistant
My name is Sharon Green.
user
Please, wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not an issue.
user
Thank you for reaching us.
assistant
Thanks for your support.
user