Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to bad weather conditions. Can you help me in that?
user
Sure, may I know your good name please?
assistant
Jeffrey Johnson here.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok,no problem. Thank you for checking.
user
Thank you for approaching us.
assistant