Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to some weather change, I want to change my existing reservation. Can you help me?
user
Sure, I am happy to help you with that. Can I have your name please for checking your reservation status?
assistant
Sure, I am Kimberly Green.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry Kimberly Green, no reservation has found under your name to change.
assistant
Ok, no problem. Anyway's thank you for your information.
user
Thank you for choosing us, have a good day.
assistant