Hello. I am Dorothy Lewis.
user
Hello, how can I serve you today?
assistant
I need to cancel my recent reservation due to postpone of live event. Could you please help me in doing that?
user
Sure, I can help you. Please wait.
assistant
Sure.
user
Sorry, we couldn't find any reservation on your name to cancel.
assistant
No problem, thank you for your information.
user
Thanks for consulting us, have a nice day.
assistant