Hello.
user
Hello. How may I assist you?
assistant
My event has been postponed and I want to change my travel dates, can you help me in changing my reservation?
user
Sure, I am happy to help you, give me a minute.
assistant
Ok.
user
Can I know your name for changing reservation purpose?
assistant
I am Kathleen Roberts.
user
I am sorry to say that there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us.
assistant