Hello, I want to change my existing reservation.
user
Hello, How can I help you? Sure, May I know your good name?
assistant
Karen Thomas is my name.
user
Please wait for a moment, I will check and let you know.
assistant
OK.
user
Thanks for waiting. We found an existing reservation on your name, Could you please provide me your journey details?
assistant
Sure, My origin airport is Dallas and Fort Worth, TX-DFW on 03/18 to Charlotte,NC-CLT on 03/20.
user
We found a flight on Jet Blue airline, Flight number 1007.
assistant
Thanks for the information.
user
Your reservation is confirmed. Thank you, Have a great day.
assistant