Hello.
user
Hello, how best can I aid you for the day?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me with that?
user
Sure, can I know your good name?
assistant
My name is Scott Edwards.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no current reservation found with the given name.
assistant
No worries, thank you for checking.
user
Thank you.
assistant