Hi.
user
Hello. How may I assist you today?
assistant
Can you help me cancel my reservation which was made on the name of Jeffrey Gonzalez?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Sure.
user
Ok, give me a moment. Thank you for waiting, unfortunately there is no reservation found by your name.
assistant
That's ok, thank you.
user
Thank you for consulting us.
assistant