Hello.
user
Hello, how can I help you?
assistant
As there is a heavy traffic in booking the flight ticket service, can you please find me a ticket from SFO to DFW?
user
Sure, may I know your travelling dates?
assistant
My travelling dates are from 01/13 to 01/15.
user
Ok, can I know your name?
assistant
Please book it with the name of Nancy Smith.
user
Yes Nancy, I found a flight-1025 with Southwest airlines, can I proceed?
assistant
Sure, proceed with the booking.
user
Yes, your ticket is confirmed.
assistant
Thank you for your help in booking the ticket.
user
Thank you for contacting  us.
assistant