Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, Let me know your name to check your reservation?
assistant
Christopher Mitchell here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant