Hi.
user
Hello, how can I support you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
I am Susan Hill.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, we found a reservation in your name. Can you share me your new journey details?
assistant
Ok. My journey codes are from PHL to HOU. My travelling dates are from 11/25 to 11/27.
user
Can you share me your trip dates? May I know your depart time and arrival time?
assistant
I want to return in the evening.
user
Do you have any other preferences?
assistant
I want a break in between my journey.
user
We found a connecting flight with fare of 200 and 1016 flight number. Shall I proceed?
assistant
Yes, please proceed.
user
Your seat has been reserved with American Airlines in economy class and you will arrive in the evening time at 23:00 PM.
assistant
Thank you for your support.
user
Thank you for choosing us.
assistant