Hello, I am Rebecca Thomas.
user
Hello Thomas, how can I help you today?
assistant
I want to do some changes in my existing reservation. Can you help me?
user
Sure Thomas, hold on for a moment please.
assistant
Take your time.
user
Sorry Thomas, there are no flights reserved on your name formerly.
assistant
No issues. Thank you for confirmation.
user
Welcome Thomas.
assistant
You are welcome.
user
Thank you for choosing us Thomas.
assistant