Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my flight reservation as I am sick, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Ruth King.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name. Thank you for opting us.
assistant
No problem, thank you for checking.
user