Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to bad health issues, can you help me with that?
user
Sure, may I know your name to check with the details.
assistant
I am Amanda Miller.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching our service.
assistant