Hi.
user
Hello.
assistant
I am Robert Smith.
user
How can I aid you today?
assistant
I am looking for a flight from IAH to CLT, can you help me out?
user
Sure,  Robert Smith, I am here to help you out. Could you please mention your travel dates?
assistant
My airborne will be on 12/01 and recur will be on 12/03.
user
Please hold for a moment.
assistant
Sure.
user
Thank you for waiting, there is a connecting flight available in Delta airline with a fare of 100. Shall I proceed?
assistant
Please proceed with it.
user
Your booking is done with the flight-1016. Thank you for approaching us, have a safe journey.
assistant
Thank you for your help.
user