Hello.
user
Hello. How can I assist you?
assistant
Carol Thomas here. My client meeting got postponed, so I want to reschedule my itinerary travel dates. Could you help me out?
user
Sure, I am here to help you. Please wait for a while, let me check your reservation status.
assistant
Take your time.
user
Thomas, I have not found any reservation by your name in our database.
assistant
No problem, thank you for the information.
user
You are welcome and thank you for choosing us.
assistant