Hello.
user
Hello.
assistant
Nicole Nelson here.
user
How may I aid you?
assistant
I want to cancel my reservation today, can you help me?
user
Sure. May I know your name please? Ok, please wait.
assistant
My name is Nicole Nelson.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! That's ok, than you for checking anyways.
user
Thank you.
assistant
Most welcome.
user