Hello.
user
Hello, how may I guide you?
assistant
Actually my Final Examination is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, please hold on for a moment, let me check. Can I know your name?
assistant
Yes, I am Helen Rodriguez here.
user
I am sorry, there are no reservations with your name in our database.
assistant
Ok, not a problem.
user
Thank you, have a good day.
assistant
Thank you for your valuable time.
user