Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation as my plan to visit my home is Cancelled. Can you help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Ronald Clark.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant