Hello.
user
Hello.
assistant
Rebecca Johnson here.
user
How can I help you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with this. Please be on hold for a moment while I check your reservation.
assistant
Sure, take your own time.
user
Rebecca Johnson, there is no active reservation found under your name in our database.
assistant
That's fine, thank you for giving the information.
user
Thank you for contacting us.
assistant