Hello.
user
Hello. How may I best serve you today?
assistant
I need to cancel my reservation due to my health issue. Can you please cancel reservation with name Barbara Perez?
user
Sure, please wait for a couple of moments.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for your service.
user
Thank you for opting our agency.
assistant