Hi.
user
Hello, how can I serve you today?
assistant
I am Richard Anderson. I want to cancel my flight reservation as my father is unwell, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your previous reservation.
assistant
Sure, I will wait for your reply.
user
Thank you for your time, there is no reservation found on your name.
assistant
Oh! Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant