Hello.
user
Hello. How may I assist you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Donna Davis here.
user
Please hold a moment, let me check with your previous reservation status.
assistant
Sure.
user
Sorry, there are no active reservations on your name to change your flight ticket.
assistant
No problem, Thanks for the information.
user
Thank you for reaching our service.
assistant