Hi.
user
Hello.
assistant
I would like to cancel my reservation due to sudden demise of my uncle. Please help me with it.
user
Sure. To cancel your ticket may I have your name please?
assistant
Reservation was done by the name Matthew Evans.
user
Ok. We found that there is no reservation with your name.
assistant
Ok, Thanks for the information.
user
Thank you for approaching us. Have a good day.
assistant