Hi, I am Kimberly Carter.
user
Hello. How can I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Ok, please wait I will check and revert you in a moment.
assistant
Ok.
user
 Thank you for waiting. Sorry to inform you that no reservation was found on your name in our data base.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for availing us.
assistant