Hello.
user
Hello, how may I aid you?
assistant
I am Elizabeth Anderson. I want to change my existing reservation due to postpone of my client meeting, so can you please help me in changing my reservation?
user
Sure, I will assist you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation available on your name.
assistant
No problem, thank you for the information.
user
Thanks for reaching us.
assistant