Hello.
user
Hello, how may I aid you?
assistant
I have already booked my ticket to Boston but due to an emergency my trip got cancelled.
user
Ok, you want me to cancel your ticket too?
assistant
Yes.
user
Please help me with your name.
assistant
My name is Amanda Evans.
user
Evans, you have no reserved flight.
assistant
That's fine. Thank you for your information.
user
Thank you for availing our services.
assistant