Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me with cancelling my previous booking due to my leg fracture?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Sarah Rodriguez.
user
Please wait a minute.
assistant
Sure.
user
We found a reservation on your name, Shall I proceed for the cancellation?
assistant
Yes. Please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for helping me with cancelling my reservation.
user
Thank you for choosing us.
assistant
Most welcome.
user