Hello.
user
Hello. How may I help you?
assistant
I am Samantha Williams, I want to cancel my reservation as my schedule got cancelled. Can you please help me with that?
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found by your name.
assistant
Oh! It might be cancelled by my manager but he did not informed me yet. Anyways thank you for the information.
user
Thanks.
assistant