Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation, can you help me out?
user
Sure, I am really happy to help you today in changing the ticket details. Can I know your good name please?
assistant
Thank you. I am Margaret Martin.
user
Ok, please give me sometime to check the status of your ticket.
assistant
Sure.
user
I regret to inform you that, I could not found any reservation which is under your name in the confirmation list to change the ticket details.
assistant
Ok, no issues. Thank you.
user
Most welcome. Thank you for choosing our travel agency.
assistant