Hi, myself Gregory Campbell.
user
Hello, How could I assist you today?
assistant
Due to heavy snowfall in my destination, I want to change my existing reservation. Can you help me with this?
user
Sure, I am glad to help you, Please wait a moment I will check with your existing reservation.
assistant
Ok.
user
Thank you for waiting, There is no existing reservation found on your name.
assistant
Ok, no issues.
user
Thank you for approaching us for changing your existing reservation.
assistant
Thanks for your assistance.
user