Hello.
user
Hello, how may I aid you today?
assistant
Myself Betty Carter, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your kind response.
user
Sorry, we couldn't find any reservation on your name.
assistant
Not a big deal, anyway thank you very much for your service.
user
Thank you for availing us.
assistant