Hi.
user
Hello, how can I guide you for today?
assistant
Can you please help me with changing my recent reservation?
user
I am happy to help you about that. Can you please provide your name for checking the active reservation under your name?
assistant
My name is Linda Smith.
user
Sorry Linda Smith, there is no active reservation under your name for changing your reservation.
assistant
That's ok, thanks for the help.
user
You are welcome, thank you for reaching us.
assistant