Hi.
user
Hello, how may I help you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Charles Roberts.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Charles, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, no issues. Thank you for your help.
user
You are welcome.
assistant