Hello, I am Mark White.
user
Hello, how can I help you today?
assistant
I made a reservation earlier to attend a seminar but it got delayed due to some issues. Please help me in changing my reservation.
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant