Hello.
user
Hello, how may I assist you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Can you please share your good name?
assistant
My reservation was done under the name Donna Evans.
user
Please give me a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant