Hello.
user
Hello, how can I support you?
assistant
Due to sudden demise of my grand father, I want to cancel my recent reservation. Will you help me in that?
user
Sure, I am here to help you.
assistant
Thanks.
user
In what name the reservation has been made?
assistant
I made a reservation earlier on the name of Sarah Scott.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, but no reservation found in your name.
assistant
No issues, thank you.
user
Thanks for your approach.
assistant