Hello.
user
Hello.
assistant
My name is Amanda Hernandez.
user
How can I assist you?
assistant
I just need your help in cancelling my recent reservation.
user
Sure, please be on hold.
assistant
Ok.
user
There is no reservation found under your name to do cancellation, Amanda.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant