Hi.
user
Hello. How may I assist you?
assistant
Owing an emergence, I want to change my existing reservation. Can you help me with it?
user
Sure, may I know your name?
assistant
My name is Linda Smith.
user
Thanks for giving your name, there is no reservation found on your name.
assistant
OK, no issues. Thanks for the help.
user
Ok, thanks for choosing us.
assistant