Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me in cancellation?
user
Sure, I am here to aid you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Amy Baker.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant