Hello, Jeffrey Robinson is my name.
user
Hello, Jeffrey Robinson. How can I provide assistance to you?
assistant
Due to heavy rainfall at my destination, I want to change my existing reservation.
user
Fine, please hold on for sometime.
assistant
Sure.
user
Thanks for being on hold. Sorry, we did not find any reservation based on your name.
assistant
Thank you for your service.
user
Thank you for reaching us, have a great day.
assistant