Hello.
user
Hello. Can I know what help do you need from our travel agency?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Yes, I am happy to help you in changing the ticket details. Can you please tell me your full name?
assistant
Jessica Scott here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name in our database.
assistant
Ok no problem, thank you for your services.
user
Most welcome. Thank you for consulting us.
assistant