Hi.
user
Hello.
assistant
I am Emily Smith.
user
How can I help you?
assistant
I want to change my existing reservation due to postpone of my exams, so can you please help me with this?
user
Sure, I am here to help you. wait a second I will Check the status.
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your to change the reservation.
assistant
Not a problem, thank you for the information.
user
Thank you for opting us.
assistant