Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation due to postpone of my conference. Can you please help me?
user
Sure, I am here to assist you. Please mention your name.
assistant
I am Dennis Mitchell.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
No worries, thank you for the information.
user
Thank you for availing us.
assistant