Hello,.
user
Hello, How can I aid you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my existing reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Can I have your good name to check your reservation?
assistant
I am Stephen Roberts.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thanks for holding on. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
It's ok, not an issue. Thanks for your information.
user
Thanks for approaching us.
assistant