Hello.
user
Hello.
assistant
I am David Lewis.
user
How can I assist you today?
assistant
I need to change my recent reservation due to postpone of my bank exam. Could you please help me in doing that?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem, thank you for your information.
user
Welcome, have a great day.
assistant