Hello. I am Michelle White.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to postpone of my Bank Exam..
user
Ok.
assistant
Could you please help me in doing that?
user
Sure, I am here to assist you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant