Hello.
user
Hello, how may I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, may I have your name please?
assistant
Brandon Garcia here.
user
Please wait, I will check the status of your reservation and revert to you.
assistant
Sure, Make it fast.
user
Thanks for your time, no reservation found on your name to change it.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant