Hello.
user
Hello.
assistant
Dorothy Smith here.
user
How may I aid you today?
assistant
Can you please help me out in cancelling my existing reservation due to some personal problem.
user
Sure, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, no reservation found on your name.
assistant
Its ok, no problem. Thank you for your information based on my request.
user
Thank you for reaching us.
assistant