Hello, Williams Adams here.
user
Hello. How can I aid you today?
assistant
Due to health issue, I need to cancel my recent reservation. Please help me in that.
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Sorry, there is no reservation found on your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant