Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Ok, may I know your name please?
assistant
My name is Amanda Perez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Thank you.
user
Thank you for opting us.
assistant