Hi.
user
Hello, how may I help you today?
assistant
Jack Smith here.
user
OK.
assistant
Please cancel my recent reservation as budget was very high for our planned trip and we are not able to  arrange our budget, so can you help me with this?
user
Sure, I can help you with that. Please wait.
assistant
Ok.
user
I regret that there is no reservation found on your name.
assistant
No worries, thank you for the information.
user
Ok, thanks for approaching us.
assistant