Hello.
user
Hello, how can I best aid you now?
assistant
I am Helen Campbell. Owing to an emergency, I want to change an existing reservation. Please help me in changing the reservation?
user
Sure, that's what I am here. Please wait a moment.
assistant
Sure.
user
Thanks for being waiting. Unfortunately, there is no active reservation found on your name.
assistant
Not an issue.
user
Thanks for approaching us.
assistant
Thank you.
user