Hi.
user
Hello, how may I help you?
assistant
I am Daniel King. I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant