Hello. My name is Samuel Roberts.
user
Hello, How can I aid you?
assistant
I would like to amend my restoration due to an emergency, could you help me out?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching us.
assistant