Hello.
user
Hello.
assistant
I would like to change my reservation due to my planned programme got shifted to another location.
user
Do you want me to help you with anything?
assistant
Will you please help me with that?
user
Sure, give me a minute.
assistant
Ok, please take your time.
user
I am sorry to say that there is no reservation found on your name.
assistant
It's ok fine. Thank you for your information.
user
Welcome. May I know your name please?
assistant
Sure, I am Kenneth Jones.
user
Thank you.
assistant