Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, John Johnson here.
user
Wait a moment please. John Johnson, we haven't found any reservation under your name in our database.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant