Hello.
user
Hello, how may I help you?
assistant
I am Samantha Harris, I need to cancel my reservation as I got transfer to another location. Can you please help me with that?
user
Sure, please wait a minute.
assistant
Sure, take a time.
user
Sorry Samantha, there is no reservation with your name.
assistant
It's ok fine, may be I think my mistake. Thank you for your help.
user
It's ok. That's my duty. Thank you for coming here.
assistant
Most welcome.
user