Hello.
user
Hello. How may I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Raymond Brown.
user
Please hold on a moment. Raymond Brown, no reservation has been found on your name in our records.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant