Hi.
user
Hello.
assistant
I am Michael Brown.
user
How can I aid you today?
assistant
Owing an emergency want to change my reservation, can you help me with it please?
user
Sure, I can help you with that. Please let me check your reservation status first.
assistant
Ok.
user
Michael Brown, I have searched our database for your reservation details but there is no active reservation found under your name to do modifications in that.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us, have a great day.
assistant