Hi.
user
Hello. How may I serve you at this moment?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I know your good name please?
assistant
Amanda Adams.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's Fine. Thank  you.
user
Thank you for reaching us.
assistant