Hello.
user
Hello. How may I assist you now?
assistant
I am planning to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Raymond Young.
user
Please wait a moment.
assistant
Ok, take your time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us, hope you have a great day.
assistant