Hi.
user
Hello. How may I aid you today?
assistant
Frank Perez here. Can you please help me with cancellation?
user
Sure, I will help you with that.
assistant
Please check and let me know.
user
Sure, wait a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for approaching us, have a great day.
assistant
Most welcome.
user