Hello.
user
Hello.
assistant
I have booked a flight ticket in the last week but now I am not willing to travel. Can you please help me in cancelling the ticket?
user
Sure, I am here to help you. Let me check your reservation status in our database.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
My name is Rachel Anderson.
user
Ok, please be on hold.
assistant
Ok, take your time.
user
Rachel, sorry to inform that no reservation is found on your name in our database.
assistant
It's ok, not a problem with that. I think the ticket is not booked properly. Thank you for searching the ticket status.
user
You are most welcome.
assistant