Hello, I am Rachel Nelson.
user
Hello, how can I assist you today?
assistant
Due to the bad weather, Match has been abonded. Can you help me out in cancelling my recent reservation?
user
Sure, wait for some time. Thanks for your patience there is no reservations found on your name.
assistant
OK, no issue. Thanks for the help.
user
Thanks for choosing us, have a good day.
assistant