Hello.
user
Hello. How can I help you at this moment?
assistant
I want to change my existing reservation, can you help me in that?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, Myself Ruth King.
user
Ruth King, there is no active reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant