Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my destination airport code, please help me in changing my existing reservation.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Sharon Smith.
user
Please allow me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name in our data base.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant