Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation due to sudden health issues, can you please help me out with that?
user
Sure, I am here to help you with your concern.
assistant
Thank you for accepting my request.
user
Can I have your name please?
assistant
Sure, my name is Jerry Roberts.
user
Please hold on a moment.
assistant
Sure, take your time.
user
Jerry Roberts, no reservation has been found on your name in our records.
assistant
Oh! I think it was cancelled by my brother. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant