Hello.
user
Hello, how may I assist you?
assistant
I am Gay Hill. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you. I have to check your reservation status.
assistant
Ok, I will wait for your information.
user
Hill, I did not find any reservation under your name in our database.
assistant
That's ok, no problem. Anyway thank you for your information.
user
You are welcome and thank you for choosing us.
assistant