Hello.
user
Hello, how may I help you today?
assistant
I want to change my reservation as I have some important work at my office. Will you help me to change my reservation on the name of Carolyn Gonzalez?
user
Sure, we are here to help you to change it. Ok, please wait.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thank you for approaching us.
assistant