Hi.
user
Hello, how can I be your helping hand?
assistant
I would like to cancel my reservation which was made on the name of Jacob Roberts. Can you help me with it?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant