Hi.
user
Hello.
assistant
I am Richard Green.
user
Green, how can I aid you today?
assistant
Would it be possible to change my reservation to new locations?
user
Yes, it is possible to change your locations.
assistant
Thanks for your immediate response.
user
Sorry Green, there are no flights reserved on your given name formerly.
assistant
It's ok, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant