Hi.
user
Hello, how can I help you today?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, may I know your name?
assistant
Ok, my name is Brenda Baker.
user
Please wait.
assistant
Ok.
user
We found a reservation with your name and it has been cancelled successfully.
assistant
Thank you for the help.
user
Thanks for reaching us.
assistant