Hi.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation as my plan to meet my friend got postponed due to my health issues. Can you please help me?
user
Sure, may I know your name?
assistant
I made a reservation by this name Jennifer Harris.
user
Sorry, no reservation found on your name.
assistant
That's ok, not an issue.
user
Thank you.
assistant
Thank you for your information.
user