Hello,.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, could you please share your name to proceed further?
assistant
Myself, Nicholas Lee.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant