Hello.
user
Hello, how may I support you?
assistant
My name is Eric Garcia. I want to change my existing reservation due to postpone of my client meeting.
user
Sure, I will help you with changing. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your service.
user
Thank you for connecting with us.
assistant