Hello.
user
Hello, how can I aid you?
assistant
I want to change my reservation, can you please help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Janet Baker.
user
Ok, please wait while I'll check your reservation status.
assistant
Sure.
user
Janet Baker, there is no active reservation found under your name to do changes in that.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant