Hello.
user
Hello, how may I oblige you today?
assistant
Yesterday, I have booked a flight ticket for Boston but your agent misplaced my origin code. So, can you oblige me to change my recent reservation?
user
Sorry, for the inconvenience. I will help you to modify your existing reservation.
assistant
Thank you.
user
May I know your name, please?
assistant
Sure, you can check the reservation on the name of Sandra Taylor.
user
Ok, please wait for a while, let me check the reservation status and revert to you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. There was no existing reservation found in our database on your given name.
assistant
That's Ok, not an issue. Thanks for your kind response.
user
Thank you for opting our agency. Have a nice day.
assistant