Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Can I know your name please?
assistant
Sure, myself Karen Young.
user
Please wait for a while. Sorry, no reservation found on your name to cancel.
assistant
Sure, I will wait for your response. That's ok, no problem. Thank you for the information.
user
Most welcome.
assistant