Hello.
user
Hello. May I know your good name?
assistant
My name is Carolyn Hernandez.
user
How can I help you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, we are glad to help you with cancellation. Please wait for moment, while I search for the reservation with your name.
assistant
Ok.
user
Thanks for waiting, Sorry there is no any reservation on your name in our system data.
assistant
Ok fine, thank you.
user
Thank you for contacting us, have a nice day.
assistant