Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation as my project got ramp down. Please can the reservation made on name Joshua  Thompson.
user
Sure, Please give me a minute.
assistant
Ok.
user
Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Its Ok. Thanks for your response.
user
Thank you.
assistant