Hello.
user
Hello. How can I help you for the day?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Jacob Carter.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait for your information.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant