Hi.
user
Hello. How may I render you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, It's our privilege to help you. May I know your name to cancel your ticket?
assistant
Sure, my name is Jeffrey Thomas.
user
Thomas, please give me a moment to check your ticket status.
assistant
Ok.
user
We found your reservation and cancelled it.
assistant
Thank you.
user
Thank you for contacting us.
assistant