Hello.
user
Hello, how can I help you?
assistant
I want to amend my reservation. Can you please help me in this?
user
Sure, can you provide me your name?
assistant
Myself Lisa Evans.
user
Give me a moment.
assistant
Ok.
user
Lisa Evans, I regret to inform that there is no reservation by your name.
assistant
It's ok, thank you for searching.
user
Thank you for reaching us.
assistant