Hello.
user
Hello. How can I assist you?
assistant
There is an important meeting, so I am unable to travel. Can you please cancel my ticket?
user
Sure, may I know your name please to check the reservation status?
assistant
Thank you. My name is Dorothy Phillips.
user
Dorothy, there is no reservation found with your details.
assistant
Oh! It is sad to hear from your end.
user
Thank you for contacting us, have a good day.
assistant
Thank you.
user