Hello.
user
Hello, how may I serve you?
assistant
I am Samantha Evans, I would like to cancel my recent reservation due to cancel of my trip. Could you please help?
user
Sure, we will help you. Please wait a moment, I will check your details and let you know.
assistant
Sure.
user
Sorry to inform you that no reservation exist on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant