Hi.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, can I know your name please?
assistant
Christopher Wilson here.
user
Please give me a moment.
assistant
Sure.
user
Unfortunately we did not find any reservation on your given name.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant