Hello.
user
Hello. How can I help you for today?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
user
Ok, can I know your name for checking your reservation?
assistant
Sure, my name is Lisa Allen.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! May be I am not booked my ticket properly at that time. Thank you for your service.
user
Thank you for consulting us.
assistant