Hello.
user
Hello. In which way I can help you today?
assistant
My name is Christopher Carter. I want to change my existing reservation due to heavy rain fall at my destination. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
OK, no problem. Thanks for your information.
user
Thank you for reaching us, have a good day.
assistant