Hello.
user
Hello, how can I oblige you today?
assistant
I want to cancel my recent reservation, due to sudden rain fall at my source. Could you please help me with this?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Could you please share your name?
assistant
Ok, James Scott here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant