Hello.
user
Hello, how can I assist you?
assistant
Can you please cancel my reservation as my plan to go for vacation trip got postponed?
user
Sure, may I know your name?
assistant
I am Jeffery Wright.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant