Hello, I am Michelle Edwards.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation, as my volley ball match has been cancelled. Please help me in cancelling?
user
We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancellation?
assistant
Ok, proceed.
user
Your ticket has been cancelled successfully.
assistant
Thanks for your service.
user
Thank you.
assistant