Hello.
user
Hello, how may I be a help for you this evening?
assistant
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
user
Sure, may I know the name on which the ticket is booked?
assistant
With Shirley Walker.
user
Sorry, there is no previous reservation found on your name to change.
assistant
It's not a problem. Thanks for checking.
user
Most welcome.
assistant