Hello.
user
Hello.
assistant
I am Jack Edwards.
user
How may I assist you? Jack Edwards, nice to meet you.
assistant
On a sudden business meet I need to travel to another city, so, I want to cancel my trip what recently I had booked a ticket, could you help in that?
user
Ok, please wait a while.
assistant
Ok.
user
Actually, there is no reservation found on your name.
assistant
It's ok. Thank you for your information.
user
Thank you for reaching us.
assistant