Hello,.
user
Hello. May I have your name please?
assistant
My name is Joshua Baker.
user
What can I do for you now?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Ok. Please hold on, I will check and let you know your previous reservation.
assistant
Ok.
user
Sorry, there was no reservation on your name to change.
assistant
No problem, thank you.
user
Thank you for picking us.
assistant