Hi.
user
Hello, how can I aid you?
assistant
I am Charles Thomas. Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name you want me to check the details?
assistant
Charles Thomas.
user
Ok, just wait a moment I will check and revert to you with the status.
assistant
Sure.
user
Charles, we have tried a lot but we couldn't found any reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for choosing our service.
assistant