Hi.
user
Hello, how may I help you?
assistant
Will you please assist me in changing my earlier reservation as my plan to visit my friend's house got postponed?
user
Sure, I will assist you.
assistant
Thank you.
user
May I know your name please?
assistant
I am David Williams.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the response.
user
Thank you for reaching us.
assistant