Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, please provide your name to check from our database.
assistant
Myself Robert Harris.
user
Please wait for a moment.
assistant
Ok.
user
We regret to inform you that there is no active reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for contacting us.
assistant