Hello.
user
Hello. How may I aid you today?
assistant
Can you please assist me to cancel my active reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Catherine Roberts.
user
Please wait for a minute.
assistant
Ok.
user
I regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user