Hello.
user
Hello. How may I guide you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I have your name to check your previous reservation?
assistant
Helen Martinez.
user
Please wait a moment.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our reservation list.
assistant
Not an issue. Thanks for checking.
user
Thank you for approaching us, have a great day.
assistant