Hello.
user
Hello, how can I help you?
assistant
Please change my existing reservation due to some health issues?
user
Sure, I am here to help you. Please provide your name.
assistant
I am Sarah Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, No reservation was found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant