Hello. I am Karen Young.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, please wait for a while.
assistant
Thank you. Sure.
user
We found a reservation with your given name, shall I cancel it?
assistant
Ok, you can proceed with the cancellation.
user
Your flight ticket has been cancelled.
assistant
Thank you for your services.
user
Thank you for opting us.
assistant