HI, I am Kathleen Harris.
user
Hello, how can I be of your assistance?
assistant
I need to change my current reservation due to the sudden change of my business meeting. Can you help?
user
Please wait a moment, I will let you know the information. Sorry to notify you, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thanks for choosing us.
assistant
Thanks for your help.
user