Hi. I am Anthony King.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation due to my exams dates were changed. Can you help me out?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, we are happy to say that there is a reservation found on your name.
assistant
Please cancel it.
user
Shall I proceed to cancellation? Sure, your ticket has been cancelled.
assistant
Thank you for quick response. You made my job ease.
user
Thank you for choosing us.
assistant