Hello.
user
Hello.
assistant
Brandon Brown here.
user
How may I assist you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I can help you with that. Please be on hold.
assistant
Sure, take your time.
user
Brown, there is no reservation found under your name to do cancellation.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant