Hello.
user
Hello.
assistant
I am Ashley Collins.
user
How may I help you?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, no issues. Thank you for your service.
user
Most welcome.
assistant