Hello, Margaret White here.
user
Hello, how may I assist you?
assistant
Due to heavy droughts in my travel location, I want to change my reservation. Can you please help me out in that?
user
Sure, I will help you with that. Just a moment, let me check with the data and revert to you.
assistant
Ok.
user
Sorry, there is no previous reservation found on your name to change.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant