Hello.
user
Hello.
assistant
I am John Evans.
user
How can I aid you today?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am happy to help you with that. Please wait for a minute.
assistant
Sure, take your time.
user
Sorry John, I have not found any reservation by your name in our database.
assistant
That's ok, thank you for your information.
user
It's my pleasure, have a nice day.
assistant