Hello.
user
Hello.
assistant
My name is John Gonzalez.
user
How may I assist you today?
assistant
Due to a sudden meeting, my family trip is postponed. Can you help me in changing the reservation?
user
Sure, please wait for a minute to check reservation details.
assistant
Ok.
user
John Gonzalez sorry to tell you, I cannot find any reservation with your details.
assistant
That's ok. Thank you for you time.
user
Thanks for contacting us, have a great day.
assistant