Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, will you mention your name for checking the reservation status?
assistant
I am Cynthia Garcia.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Welcome, have a great day.
assistant