Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are here to help you. May I know your good name please?
assistant
I am Jerry Wright.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant