Hello. I am Donald Young.
user
Hello, how may I be at your service today?
assistant
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone.
user
Ok.
assistant
Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while, I will check with your reservation status and revert to you.
assistant
Sure, I will wait.
user
Sorry we did not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant