Hello.
user
Hello, how can I assist you?
assistant
Prepone plan came into a picture owing to announce of birth of baby boy. So I need to cancel my recent reservation, can you help me in that?
user
Sure. To check reservation I need your name.
assistant
My name is Emily Lopez.
user
Please wait a moment.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
That's not a problem. Thank you.
user
Thank you for reaching us.
assistant