Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, due to my seminar has been cancelled. Can you help me with that?
user
Sure, may I know your name for the cancellation process?
assistant
Sure, you can check the reservation on the name of Patricia Green.
user
Thank you for providing your name, please be on hold.
assistant
Sure.
user
We found a reservation in your name and it has been cancelled.
assistant
Thanks for your help.
user
Thank you for opting our service.
assistant