Hello.
user
Hello, how can I help you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you with that.
assistant
Thank you for your response.
user
Can you please share your name?
assistant
Sure, my name is Pamela Hernandez.
user
Sorry, there is no active reservation found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant