Hello.
user
Hello, how can I best assist you now?
assistant
Can you help me to cancel my reservation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am Samantha Jackson.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No issues, thank you for checking.
user
Thanks for reaching us.
assistant