Hi.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation as my football match got cancelled due to heavy rain fall. Can you help me?
user
Sure, may I know your name please?
assistant
I am Michelle Clark.
user
Wait a while, kindly.
assistant
Sure.
user
We found a reservation in your name and it has been cancelled successfully.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant