Hello.
user
Hello, how can I help you today?
assistant
I would like to change my existing due to postpone of my event. Could you please help me?
user
Sure, I am here to help you. Can you please mention your name?
assistant
I am Nicole Lopez.
user
Sorry, no reservation found with your given name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant