Hello.
user
Hello.
assistant
Charles Smith here.
user
How can I assist you at this moment?
assistant
I would like to change my recent reservation, can you help me?
user
Sure Smith, I am ready to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry Charles Smith, no reservation has found under your name to change.
assistant
That's fine, thanks for your information.
user
Thank you for choosing us, have a good day.
assistant