Hello.
user
Hello. How can I assist you now?
assistant
I am David Smith. I want to cancel my existing reservation. Please help me with that.
user
Sure, I will help with that. Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
assistant
Ok, not an issue at all. Thanks for your information.
user
Thank you, have a good day.
assistant