Hello.
user
Hello, how can I help you today?
assistant
I need to change my recent reservation due to some issues, can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Kimberly Scott.
user
Please wait.
assistant
Sure.
user
We have gone through the reservation list but could not find reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for reaching us.
assistant