Hello.
user
Hello, how can I support you?
assistant
I am Shirley Scott.
user
Ok.
assistant
Due to some emergency work, I need to cancel my reservation. Can you please cancel my reservation?
user
Please give me a moment.
assistant
Sure.
user
Unfortunately, there is no reservation found on your given name.
assistant
Ok, No problem. Thank you.
user
Thank you for approaching us.
assistant