Hello.
user
Hello. How may I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Ok, may I know your name?
assistant
Thank you. Myself Anthony Garcia.
user
Please wait for sometime.
assistant
Sure.
user
Anthony Garcia, no reservation available by your name.
assistant
That's ok, no issues. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant