Hi.
user
Hello. How may I help you?
assistant
Would it be possible to change my recent reservation?
user
Definitely. Please let me know your name?
assistant
Sure, I am George Lee.
user
Ok. Please let me check details with your recent reservation.
assistant
Sure.
user
I regret, there is no reservation by your name.
assistant
That's ok, thank you.
user
Thank you.
assistant