Hello.
user
Hello. How can I aid you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, We are here to help you. May I know your name?
assistant
My name is Robert Wright.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user