Hi.
user
Hello.
assistant
I am Melissa Hill.
user
How may I help you today?
assistant
 I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me out in cancelling?
user
Sure. Please wait.
assistant
Ok.
user
Your reservation is not found.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant