Hello.
user
Hello.
assistant
I am Anthony Hill.
user
Hill, how may I help you?
assistant
I would like to cancel my reservation as I am having business meet, can you please help me out?
user
Sure, let me check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is found by your name.
assistant
Ok no problem, thank you for choosing us.
user
Thank you for reaching us.
assistant