Hello.
user
Hello, how can I help you today?
assistant
Due to my health problem I want to change my existing reservation, can you please help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Deborah Davis.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not a problem, thank you for your information.
user
Thanks for approaching us.
assistant