Hello.
user
Hello, may I know how best I can help you today?
assistant
 I am Jerry Lopez want to cancel my reservation due to prepone of my meeting. Can you help me in cancelling?
user
Sure, I am ravish to help you.
assistant
 Ok.
user
Please wait for a while.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
 Ok, not a problem. Thank you for your help.
user
Your welcome.
assistant