Hello.
user
Hello.
assistant
I am Jack Smith.
user
How can I assist you?
assistant
Can you cancel my reservation which I did recently due to rain fall?
user
Sure, I will check your reservation status and get back to you.
assistant
Ok, I will wait for you.
user
Sorry Smith, I did not find any reservation by your name in our database.
assistant
Ok, not a problem. Thank you for your help in checking the reservation.
user
You are welcome and thank you for contacting us.
assistant