Hi,.
user
Hello. May I know, how can I render you today?
assistant
I need to cancel my recent reservation as my leaves are not approved by my manager due to sudden meeting.
user
Ok.
assistant
Could be help me out in cancelling my reservation?
user
Sure, I will be your helping hand in cancelling a ticket.
assistant
Thank you.
user
To proceed next, I need your name to check with the reservation list.
assistant
Reservation is done with my name Carolyn Garcia.
user
Please hold on,  I will let you know.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
I am glad to say, we found your name in the database. Shall I proceed to cancel?
assistant
Please, proceed with my cancellation.
user
Ok, Your reservation is cancelled.
assistant
Thank you for your best service.
user
Thanks for opting us, Have a great day.
assistant