Hello.
user
Hello. How may I address you today?
assistant
I intend to cancel my reservation due to some health issues which was made on the name of Laura Smith. Can you help me with it?
user
Sure, please wait a moment I will check the reservation status.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, thank you for the response.
user
Thanks for choosing us.
assistant