Hello. I am Elizabeth Harris.
user
Hello, do you need any help from us?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
You are welcome, have a great day.
assistant