Hello.
user
Hello.
assistant
My name is Samuel Gonzalez.
user
How may I help you?
assistant
I would like to change my reservation, could you help me out?
user
Ok, please hold on for a moment to check for the details.
assistant
Sure, take your time.
user
Sorry there is no reservation found with the given name.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your time.
user