Hello.
user
Hello, how can I aid you for the day?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Definitely, I will help you. Can I have your name please?
assistant
Myself Edward Collins.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
That's fine, thank you.
user
Thank you for contacting us.
assistant