Hello.
user
Hello. How can I assist you at this pleasant evening?
assistant
Due to my planned programme got changed to another location by my friends I need to change my reservation so can you please help me with that?
user
Ok, May I know your name for checking status of your reservation?
assistant
Sure, please check the reservation with the name of Barbara Moore.
user
Sorry to say this, No reservation found on your name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your information.
user
May be it was happen, Thank you for opting us.
assistant
Most welcome.
user