Hello, I am Larry Edwards.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, we are here to help you. Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you.
assistant