Hi,.
user
Hello, how may I serve you?
assistant
Due to my illness I want to cancel my recent reservation. Can you help me in cancellation?
user
Ok, may I know your good name please?
assistant
I am Amy Roberts.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found in your name.
assistant
Ok.
user
Thank you for reaching us.
assistant
Thank you for quick response.
user