Hello. Brian Brown here.
user
Hello. How can I assist you today?
assistant
Due to some personal reason, I want to cancel my reservation. Can you do this for me?
user
Sure, please give me a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation found under your name.
assistant
It's ok. Anyway, thank you.
user
Thank you for reaching us, have a great day.
assistant