Hello.
user
Hello, what can I assist you?
assistant
I made a reservation earlier to meet my head, but due to some emergency I need to cancel my reservation. Can you please assist me in doing that?
user
Sure, can you please mention your name to check is there any reservation under your name?
assistant
My name is Jonathan Lewis.
user
Sorry Lewis, there is no existing reservation under your name to cancel.
assistant
Ok, no problem. Thank you for the information.
user
Ok, thank you for using our services. Hope you have a great day ahead.
assistant