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user
Hello, how may I assist you today?
assistant
I want to change my existing reservation which was made on the name of Mary Collins. Can you help me with it?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting. There is no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us. Have a nice day.
assistant