Hello.
user
Hello, how can I assist you?
assistant
Can you please cancel my existing reservation as my plan to attend a business meeting got cancelled?
user
Sure, may I know your name?
assistant
I am Kevin Adams.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant