Hello.
user
Hello, how can I aid you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please share your good name?
assistant
My reservation was done under the name Samantha Harris.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant