Hi.
user
Hello. How may I help you?
assistant
I'm Deborah Hall, can you please help me to cancel my current reservation?
user
Can you please wait for a while, I will verify your reservation status and let you know.
assistant
Ok, take your time.
user
Thank you for waiting and sorry, no active reservation found on your name to cancel.
assistant
Thank you for checking.
user
Thank you for reaching us.
assistant