Hi.
user
Hello, how can I help you for the day?
assistant
As my trekking at Mount Evans got postponed. For this I want to change my reservation.
user
Sure, we are happy to assist you.
assistant
Will you help me in this with the name of Kevin Green?
user
Sure, please wait, I will check the reservation list.
assistant
Ok.
user
Thanks for your patience, no reservation was found based on your name.
assistant
Not an issue. Thank you for your information.
user
Thanks for picking us, have a pleasant day.
assistant