Hello.
user
Hello, what can I do for you today?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, I am here to aid you.
assistant
Thank you.
user
On whose name, you made the reservation earlier?
assistant
Ticket was reserved on the name Brenda Thompson.
user
Ok, please wait for a while.
assistant
Take your time.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No issues. Thank you for checking.
user
Thank you for opting us.
assistant