Hi.
user
Hello.
assistant
I am Jessica Hernandez.
user
How can I assist you today?
assistant
Due to health issues I am unable to catch the flight, so can you help me for cancelling my recent reservation?
user
Sure, I will you help you with that. Please give me a moment.
assistant
Thank you.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant