Hello.
user
Hello.
assistant
My name is Edward Thompson.
user
How can I help you?
assistant
Can you please help me in changing my existing reservation details?
user
Sure, can you please hold on for few seconds?
assistant
Sure, take your time.
user
There is no reservation found under your name to do changes in that.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant