Hello.
user
Hello, how can I help you?
assistant
I want to amend my reservation. Can you please help me in this?
user
Sure, can you provide with your name?
assistant
Myself Lisa Mitchell.
user
Lisa Mitchell. give me moment.
assistant
Sure.
user
Sorry to inform that there is no reservation by the name Lisa Mitchell.
assistant
It's ok, thank you.
user
Thank you for reaching us.
assistant