Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation. Could you help me?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Raymond Smith here.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. Sorry Smith, There is no active reservation on your name.
assistant
That's ok, no problem. Thank you for helping me.
user
Thank you.
assistant