Hello.
user
Hello, what can I do for you?
assistant
Actually my hockey match is postponed so that I want to cancel my recent reservation, can you help me?
user
May I know your name please?
assistant
Yes, I am Rebecca Anderson.
user
There is no reservation on your name, Rebecca.
assistant
Ok, no problem.
user
Thanks for reaching us. Have a nice day.
assistant
Thank you for your help.
user