Hello.
user
Hello. How may I aid you?
assistant
I need your help in making few changes in my recent booking. Please help me.
user
Sure, may I know your name?
assistant
My name is Donna Edwards.
user
Please wait for a moment to check your details.
assistant
Sure, I will wait.
user
Sorry to say, no reservation found on your name. Thank you for reaching us, have an nice day.
assistant
Thank you for the help.
user