Hello.
user
Hello. How can I aid you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, may I know your name?
assistant
Sure, please check the reservation with my name Debra Williams.
user
Sorry, there is no reservation found under your name. Thank you for reaching us.
assistant
It's ok fine, no problem. Thank you for your time.
user