Hi.
user
Hello.
assistant
Myself Donald Harris.
user
How may I assist you?
assistant
Can you please help me in cancelling my reservation which I been confirmed at last week.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry Donald, there is no reservation found basis on your details.
assistant
It's ok. Thank you for the information.
user
Thank you for contacting us.
assistant