Hi.
user
Hello.
assistant
I am Ronald Parker.
user
How can I serve you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant