Hello.
user
Hello, how can I oblige you today?
assistant
I have planned to watch the Live Cricket match, but the match got postponed due to bad weather conditions, so please help me to change my reservation.
user
Sure, we are rapturous to help you.
assistant
Ok.
user
To proceed further, we need your name.
assistant
Sure, I am Edward Rodriguez from Austin.
user
Ok, please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your time. We did not find any active reservation on your good name.
assistant
No issues, thanks for your effort.
user
Thank you for contacting us.
assistant