Hi.
user
Hello, how can I assist you today?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Susan Smith.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue. Thank you.
user
Thank you for choosing us.
assistant