Hello.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to change my reservation? Can you please help me?
user
Sure. May I know your good name?
assistant
I am Brenda Phillips.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok. Thank you for the information.
user
Thank you.
assistant