Hi.
user
Hello. How can I help you?
assistant
As my friends has changed our trip dates, I want your help to change my recent reservation. Can you please help me with that?
user
Ok, let me know your name for checking?
assistant
Sure, please search for the reservation with the name of Donald Thompson.
user
Give me a moment to check please.
assistant
Sure.
user
Donald Thompson, no reservation found by your name. Sorry.
assistant
That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you for reaching our services, have a nice day.
assistant