Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Yes, please I will help you with flight ticket booking. May I know your name please?
assistant
My name is Raymond Hernandez.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you.
assistant