Hello.
user
Hello, how can I aid you now?
assistant
I am Amy Garcia, I want to cancel my trip as my health is not good for travelling. Can you help me now?
user
Ok, I can help you out. Please be patience, I will check your reservation and update you.
assistant
Sure.
user
Sorry, we did not find any reservation on your name to cancel.
assistant
Ok, thank you for the information.
user
Thank you for opting us, Take care.
assistant