Hello.
user
Hello, how can I guide you at present?
assistant
I want to change my reservation, can you please help me?
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
In whose name, your reservation has been done earlier?
assistant
My name is Dorothy Smith.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Ok, not a problem. Thank you for checking my reservation status.
user
Thank you for reaching us.
assistant