Hi.
user
Hello. How may I help you?
assistant
I am Amanda Davis. I need to cancel my reservation due to heavy snow fall at my location. Can you help me?
user
Sure, please give me a moment to check your details.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thank you for choosing us, have a nice day.
assistant