Hi.
user
Hello. How may I help you today?
assistant
Due to the sudden change in climate, my badminton match got cancelled. So I request you to cancel my existing reservation.
user
Sure, may I know your good name please?
assistant
Sure, Jerry Jones here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant