Hello.
user
Hello. How may I help you?
assistant
Can you please cancel my recent reservation?
user
Sure, I will help you out. May I know your name please?
assistant
Sure, my name is Shirley Adams.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no reservations found on this name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant