Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation due to some health issues, so please help me in cancellation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name please?
assistant
Sure, I am Nancy Mitchell.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.
assistant
No worries, thank you.
user
Thank you for choosing us.
assistant