Hello.
user
Hello. What help is required from my end?
assistant
I require your help to cancel my reservation, can you help me?
user
Sure, I can help you with that. May I know your name please?
assistant
My name is William Collins.
user
Sorry Collins, there is no reservation found on your name.
assistant
Ok, no issues, it may be cancelled previously.
user
Ok, thank you for approaching us.
assistant
Thank you for your help.
user
Welcome.
assistant