Hello.
user
Hello, how can I help you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, may I know your name please to check the reservation status?
assistant
Sure, my name is Robert Lopez.
user
Lopez, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for utilising our services.
assistant