Hello. Mary Adams here.
user
Hello. How may I assist you?
assistant
Due to an emergency, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I will help you. Give me a minute, please.
assistant
Ok.
user
Thanks for your precious time. I am sorry to inform you that, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant