Hi. I am Katherine Carter.
user
Hello, how can I provide assistance to you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for opting us, have a good day.
assistant