Hello.
user
Hello, How can I assist you?
assistant
I am Planning to change my reservation, due to my health problem, help me in changing my reservation.
user
Sure, May I know your name?
assistant
I am Paul Wright.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for opting us.
assistant