Hi.
user
Hello, how may I assist you today?
assistant
My name is Timothy Adams.
user
Nice to meet you Adams.
assistant
We friends were planning to cancel this tour, so I want to cancel my recent reservation.
user
Ok sure, just wait a moment.
assistant
Ok.
user
Sorry for inconvenience, there is no booking found with your name.
assistant
That's ok, thank you for your help.
user
My pleasure.
assistant