Hello.
user
Hello. How can I assist you?
assistant
Can you please assist me with changing my current reservation?
user
Yes, I will assist you with that. Can I know your name to check our reservation records?
assistant
I am Jonathan Campbell.
user
Ok, thank you for waiting. Sorry as per the reservation records your reservation is not found.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Ok, thank you for choosing our agency.
assistant
Most welcome.
user