Hello.
user
Hello, how may I help you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you. Jack Wilson here.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
That's ok, no problem. Thank you for checking out..
user
Thank you very much for contacting our agency.
assistant