Hi.
user
Hello, how can I help you today?
assistant
I am Virginia Nelson. Please help me to change an existing reservation due to bad weather conditions.
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for approaching us.
assistant