Hello,. I need your help for changing my existing reservation.
user
Hello,. May I know your name please?
assistant
My name is Barbara carten.
user
Ok, please wait for a moment, I will check the availability of reservation on your name.
assistant
I want to book for new flight ticket.
user
There is no reservation on your name.
assistant
OK thank you for your help.
user
Thank you for reaching us.
assistant