Hi.
user
Hello. How can I aid you today?
assistant
I want to amend an existing reservation, can you please help me?
user
Sure, I will aid you with that.
assistant
Thank you.
user
Can you please mention your name for further process?
assistant
Sure, I am Richard Anderson here.
user
Please give me a moment, I will check your previous reservation status.
assistant
Sure, I will wait.
user
There is no previous reservation available under your name.
assistant
Ok, thank you for your information.
user
Thank you for contacting us.
assistant