Hello.
user
Hello. How may I help you today?
assistant
Can you help me to cancel my recent reservation?
user
Sure, may I know your name to proceed further?
assistant
Sure, my name is Paul Mitchell.
user
OK Paul, wait a moment meanwhile I'll check the details of the reservation.
assistant
OK.
user
Thank you for your patience, based on your request I cannot find any reservation.
assistant
OK, thank you.
user
Thank you once again for contacting us. Have a nice day!.
assistant