Hello, I am Jacob Baker.
user
Hello. How may I amend you today?
assistant
Will you be my helping hand in cancelling my reservation as the food festival which I want to attend got postponed?
user
Sure, I will check the reservation list. Please wait.
assistant
Ok.
user
Thanks for your time, we are glad to inform you that, there is a seat reservation found on  your name. Shall I proceed to cancel?
assistant
Yes, you can.
user
Your reservation is cancelled.
assistant
Thank you for your help.
user
Thank you.
assistant