Hello.
user
Hello. How can I assist you at this moment?
assistant
I have to change my ticket reservation, can you do that one for me?
user
Sure, I am ready to help you with changing your reservation.
assistant
Thank you.
user
Can I have your name please for checking your reservation status?
assistant
Sure, my name is Sarah Allen.
user
Ok, please wait a moment.
assistant
Ok, carry on.
user
Sorry Sarah Allen, no reservation has found under your name to change.
assistant
Ok, not an issue with that one. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant