Hi, i am Barbara Perez.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation as my seminar got cancelled due to technical issues. Can you help me in cancellation?
user
Sure, please wait a minute.
assistant
Ok.
user
Unfortunately there is no reservation found matching with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant