Hello.
user
Hello, how may I help you today?
assistant
I am Katherine Parker.
user
Ok.
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant