Hello.
user
Hello.
assistant
I am Kevin Johnson.
user
How can I help you?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you please help me?
user
Just a moment please.
assistant
Sure, take your time.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant