Hello.
user
Hello. How may I lend a hand to?
assistant
I am Shirley Thomas. Can you help me in cancelling my recent reservation?
user
Shirley Thomas, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Its ok, thank you.
user
Thank you very much for contacting our agency.
assistant