Hello.
user
Hello. What type of service you are expecting from our agency?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am happy to help you to cancel your flight ticket. Can you please tell me your good name?
assistant
My name is Mary Baker.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name to cancel.
assistant
Ok, not a problem. Thank you.
user
You are welcome. Thank you for opting us.
assistant