Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation, can you please do it for me?
user
Sure, I will try to help you to cancel your recent reservation but I need your name to check the reservation details.
assistant
Sure, my name is Pamela Hill.
user
Please wait for a moment.
assistant
Ok.
user
Hill, I could not find any reservation with your name in our database as per your request.
assistant
It's ok, thank you for the information.
user
Thanks for choosing us, have a nice day.
assistant