Hi.
user
Hello, how may I assist you today?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, may I know your name?
assistant
Yes, please check for the name Richard Scott.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our data base.
assistant
That is ok, thank you for assisting me.
user
Thank you for reaching us.
assistant