Hello.
user
Hello, how may I help you today?
assistant
Due to some disturbances in my office, I would like to change my existing reservation. Please help me out.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Donna Brown.
user
Please wait for a mean while.
assistant
Sure.
user
Sorry Donna, there is no reservation found under your name to change it.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant