Hello.
user
Hello, how may I assist you?
assistant
I am Rachel Young, want to change my reservation dates. Can you please help me?
user
Sure, I am happy to help you. Please wait, I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
Young, I have not found any reservation under your name in our database.
assistant
It's ok, thank you.
user
You are most welcome and thank you for choosing us.
assistant