Hi,.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, can I have your name please?
assistant
Sure, myself Anthony Lee.
user
Ok, we found a reservation on your name.
assistant
Ok.
user
Would you like me to cancel?
assistant
Yes, please cancel it.
user
Ok, your ticket has been cancelled.
assistant
Thanks for your helping hand.
user
Thank you for choosing us.
assistant