Hello.
user
Hello, how may I address you?
assistant
As my health condition is very bad, please cancel my reservation.
user
Sure, let me know your name to cancel your reservation.
assistant
I am Amy Martin.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
No issues, thank you for your response.
user
Thanks for approaching us.
assistant