Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, as my football match got postponed to other day.
user
That's sad, can I know your name for documentation?
assistant
My name is Anthony Allen.
user
Sorry Anthony, no reservation found by your name.
assistant
Ok, no problem.
user
Can I help you in any other ways?
assistant
No, thank you for information provided.
user
Thanks for reaching us, have a nice day.
assistant