Hello.
user
Hello, how may I aid you today?
assistant
Kathleen Walker here. Suddenly my Shuttle competition is postponed.So, I want to cancel my reservation. Can you please help me for that?
user
Sure, wait a moment to check your previous reservation status.
assistant
Ok.
user
Sorry Kathleen, there is no reservation found under your name in our records. Would you like to ask us anything else?
assistant
Nothing, thank you for the information.
user
Ok, thank you for reaching us, have a nice day.
assistant