Hello.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, I would like to change my plans to visit Los Angeles on other day. Could you help me in changing the existing reservation?
user
Sure, may I know your name please?
assistant
My name is Kimberly Thomas.
user
Please be on hold, let me check.
assistant
Sure, take tour own time.
user
Thank you for waiting, I have not found any reservation by your name.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your information.
user