Hello.
user
Hello, how may I help you?
assistant
As my plan to go for a food festival got postponed due to some health issue, I need to change my reservation. Will help me with it?
user
Sure, may I know your good name please?
assistant
My name is Andrew Walker.
user
Sorry, there is no reservation found on your given name.
assistant
Not an issue. Thank you for the information.
user
Thanks for choosing us.
assistant