Hello.
user
Hello, how can I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, please provide your name.
assistant
I am Jack Lee.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for being patient, we did not find any reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant