Hello.
user
Hello,.
assistant
I am William Hill.
user
How may I assist you?
assistant
I want to cancel my reservation due to my brother coming to home after a 2 years. Can you assist me in this?
user
Sure, I will help you.
assistant
Ok, thank you.
user
Sorry, I found no reservation in your given name.
assistant
Ok, may be I have done it with some other agency.
user
Thank you for reaching us.
assistant
Thank you for the information.
user