Hi.
user
Hello, how may I be there for you?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, on what name the reservation was made formerly?
assistant
Myself Steven Robinson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting Steven Robinson, We could not find find any reservation by your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant