Hello.
user
  Hello, how can I help you?
assistant
I would like to cancel my recent reservation because my health condition was not good, can you help me?
user
Sure, please share your name.
assistant
Christine Carter here.
user
Ok, please wait.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No issue, Thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant