Hello, I am Rebecca Edwards.
user
Hello, how may I assist you?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation, so could you please help me with cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
Not a problem, thank you.
user
Thank you so much for choosing us.
assistant