Hi.
user
Hello. How can I aid you today?
assistant
Due to heavy rains my tournament got postpone, so I need to cancel my recent reservation. Can you please check the reservation by this name Debra Walker?
user
Sure, I will help you with that. May I know your name please?
assistant
I have already mentioned above.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant