Hi.
user
Hello. How may I aid you today?
assistant
Please help me to cancel my recent reservation as my plan to meet my grand patents got post pone due to my health issues.
user
Sure, I'll help you in cancellation. Could you please let me know your name to check the reservation list?
assistant
I am Andrew Johnson.
user
Thank you for providing your name , please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant