Hi. I am Edward Garcia.
user
Hello, how may I assist you today?
assistant
My holiday trip got cancelled, can you please help me in cancelling my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant