Hello.
user
Hello. How may I assist you?
assistant
I am Ashley Johnson. I need to change my recent existing reservation due to heavy rainfall in our city. Could you please help me?
user
Sure, please wait for a moment I will revert you back with your reservation status.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name.
assistant
No problem, thanks for searching.
user
Welcome.
assistant