Hi.
user
Hello, How can I serve you the best today?
assistant
Owing to an emergency I want to cancel my recent reservation, can you help me out?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please provide your name to check your reservation status?
assistant
Sure, I am Jacob Adams.
user
Thanks for the details, please wait.
assistant
Ok.
user
Sorry for the inconvenience, there is no active reservation found on your name to cancel it.
assistant
Ok, not a problem. Thank you.
user
Thanks for approaching us.
assistant