Hi.
user
Hello. How can I serve you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, We are here to help you. May I know your name?
assistant
Thank you. Sure, my name is Jessica Allen.
user
Give me a minute.
assistant
Sure, I will wait.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant