Hello,.
user
Hello. How can I serve you?
assistant
I want to change my recent reservation as my joining date got postponed. Can you help me in changing?
user
Sure. May I know your name?
assistant
My name is Elizabeth Moore.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, There is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for choosing us.
assistant