Hello,.
user
Hello, how can I help you out?
assistant
My name is Kenneth Jones, and I just want to cancel my reservation. Do you help me with that?
user
Sure, Kenneth Jones, we are here to help you out. Please wait for a while.
assistant
OK,.
user
Thanks for your patience. Sorry, we did not find any reservation to cancel.
assistant
OK, thank you.
user
Thanks for choosing us. Have a nice day.
assistant