Hello. I am Barbara Scott.
user
Hello, how may I aid you today from my end?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you out. Please allow me a moment. Sorry Barbara Scott, there is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant