Hello. I am Rebecca Phillips.
user
Hello, how can I serve you today?
assistant
As my schedule of going to movie got postponed, can you help me in changing my reservation?
user
Sure, please wait for a moment.
assistant
OK.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
No issues, Thank you for your information.
user
Thank you for opting us.
assistant