Hello, Carolyn Adams here.
user
Hello Adams, how may I help you?
assistant
Actually, I booked my ticket with the wrong dates.So, I want to change my reservation. Would you help me?
user
Sure, I can help you. Wait a moment to check it.
assistant
OK.
user
Sorry Adams , we could not find any reservation based on your name.
assistant
It's OK, thank you for your help.
user
Thank you for contacting us. Have a great day.
assistant
Thank you.
user
Your welcome.
assistant