Hello. Barbara Carter this side.
user
Hello, how can I be your assistance today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please hold on, I will check the available reservation by your name to cancel it.
assistant
Ok, take your time.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
It's ok, thank you for checking.
user
Thanks for connecting with us, have a good day.
assistant