Hello.
user
Hello. How may I help you today?
assistant
Can you please help me with changing my airport codes in my previous reservation now?
user
Sure, I will help you with that. May I know your good name please?
assistant
My booking was done by the name of Cynthia Jackson.
user
Please give me a moment.
assistant
Ok, take your time.
user
There is no reservation found with your given name.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user