Hello. I am Emily Harris.
user
Hello, how can I aid you today?
assistant
I want to change an existing reservation, due to my family tour trip was postponed. Could you help me in changing the reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for being wait. Unfortunately there is no reservation found with your name.
assistant
Not an issue. Thanks for your information.
user
Thank you for opting us and have a good day.
assistant