Hello.
user
Hello, how may I aid you today from my end?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you out. Please provide me your name.
assistant
My reservation was done under the name Rachel Clark.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Rachel Clark, thank you for reaching us.
assistant