Hello.
user
Hello, how may I serve you today?
assistant
I am Edward Anderson. I would like to change my existing reservation, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant