Hi.
user
Hello.
assistant
I am Nicole Hall.
user
Hello.
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Yes Nicole Hall, I will assist you today with that concern. Please can you wait a moment while I check?
assistant
Sure.
user
Sorry, there are no reservation been done on your name to cancel.
assistant
No issue, thank you.
user
Thank you for choosing our agency.
assistant