Hello.
user
Hello. How may I guide you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Alexander Nelson here.
user
Please be on on hold to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant