Hi.
user
Hello, how can I help you today?
assistant
I am John Edwards, I want to change my reservation as my plan to go for shopping got postponed. Can you help me?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Thank you for your time, There was no reservation found on your good name.
assistant
It's Ok. Thanks for your time.
user
Thank you for connecting with us.
assistant