Hi, myself Katherine Lewis.
user
Hello, how may I abet you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you aid me in cancelling my recent reservation?
user
Sure, please be on hold.
assistant
Ok.
user
Thanks for your time.
assistant
My pleasure.
user
Sorry, there is no active reservation in your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant