Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation. Can you help me out?
user
Can I know your name to check the reservation records to change?
assistant
William Parker.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to change.
assistant
That's ok. Anyways, thank you.
user
Thank you for choosing our agency.
assistant