Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
I am George Hernandez.
user
Please wait, I will check the reservation on your name and revert to you.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant