Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, we are happy to help you. Please help me with your good name.
assistant
My name is Andrew Rodriguez.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant