Hello,.
user
Hello, how can I aid you at this moment?
assistant
I want to cancel my recent reservation due to medical emergency.
user
Ok. May I know your name?
assistant
Myself Richard Garcia.
user
Ok, please be on hold.
assistant
Sure.
user
Thanks for your precious time.
assistant
Ok.
user
Sorry to say that there is no reservation found on your given name.
assistant
Thanks for your quick response.
user
Thank you for visiting us.
assistant