Hello, I am Jessica Mitchell.
user
Hello, how may I best serve you today?
assistant
I am willing to change my recent reservation because my business trip got postponed. Can you please help me in modifying my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to change your reservation.
assistant
That's fine, thank you for checking with my reservation.
user
Thanks for approaching us.
assistant