Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
user
Sure, may I know your name?
assistant
Thank you. My name is William Thomas.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant