Hello Virginia Gonzalez here.
user
Hello, how may I help you today?
assistant
My plan to visit a function is postponed so, I want to change my recent reservation.
user
Sure, give me a minute I will check the status and let you know.
assistant
Sure.
user
Thank you for your patience, sorry to inform you there was no reservation found with your name.
assistant
Thanks for your information.
user
Have a nice day.
assistant