Hello.
user
Hello, how may I help you?
assistant
Due to some disturbances, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name?
assistant
My name is Rachel Parker.
user
Wait a minute.
assistant
Sure, take your time.
user
Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant