Hello.
user
Hello, how can I help you?
assistant
My college seminar has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, can you please provide your name?
assistant
Sure, my name is Laura Jackson.
user
 Laura Jackson, there are no reservations with your details.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your service.
user
Welcome.
assistant