Hi. Gregory Lee here.
user
Hello, how can I best assist you now?
assistant
Can you change my flight ticket reservation?
user
Sure, I can change your reservation right now. Please wait for a while.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not a problem. Thank you.
user
Thanks for approaching us, have a nice day.
assistant