Hello.
user
Hello. What can I do to make your experience better with us?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am here to help you with this. May I know your name to check the reservation status?
assistant
Jessica Turner here.
user
Thank you for providing your name, please give me some time.
assistant
Ok.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database.
assistant
Thank you for the help.
user
Thank you for approaching us.
assistant