Hello, I am Angela Collins.
user
Hello, how can I support you today?
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, please wait a while.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your service.
user
Have a nice day.
assistant