Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I can help you.
assistant
I have confirmed my flight ticket with name Jack Parker.
user
May I know your name to find your reservation in our database to cancel it? Ok, there is no reservation found under your name to cancel it.
assistant
Ok, fine. Thank you for informing me.
user
Thanks for contacting us.
assistant