Hello.
user
Hello. How may I serve you today?
assistant
I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation?
user
Sure, I'll try to help you in cancellation. Please share your name to check the reservation list.
assistant
Thanks for accepting my request, My name is Helen Williams.
user
Ok, wait a moment.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thanks for your time.
user
Thank you for approaching us.
assistant