Hello, I am George Hall.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation, due to rainfall my tennis match has been postponed.
user
Ok.
assistant
Could you please help me?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant