Hi, I am Rebecca Perez.
user
Hello, How can I support you the day?
assistant
Change     Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait, let me check the reservation status.
assistant
Sure.
user
Thanks for your patience, we did not find any reservation on your name to change it.
assistant
Oh! may be booking not done properly. Thank you.
user
Thanks for reaching us.
assistant