Hello.
user
Hello.
assistant
I am Karen Robinson.
user
How may I be of your assistance?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, I'll help you with this. Please wait a moment I will check the reservation list.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
No worries, thank you for the information.
user
Thank you for opting us.
assistant