Hi. I am Sarah Nelson.
user
Hello, how can I serve you today?
assistant
 I want to cancel my reservation due to sudden postpone of my fashion show competition. Can you help me in my cancellation?
user
Sure, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, not an issue.
user
Thanks for choosing us.
assistant
Thank you for your kind information.
user