Hello.
user
Hello.
assistant
I am Kathleen Lopez.
user
How can I assist you at this moment?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure Kathleen Lopez, I will help you with that.
assistant
Thank you.
user
Please be on hold for a moment to check your reservation status.
assistant
Ok.
user
Yes, your reservation has found and cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant