Hi.
user
Hello, how can I aid you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, may I know your name?
assistant
I am Samantha Johnson.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant