Hello.
user
Hello, how can I assist you for the day?
assistant
Can you please cancel my reservation, due to sudden demise of Grandfather?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
This is Ruth Young.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no issue. Thank you.
user
Thank you.
assistant