Hello.
user
Hello. May I have your name please?
assistant
I am David Davis.
user
What can I do for you?
assistant
I want to cancel my reservation, due to my family tour trip got postponed.
user
Ok. Please wait a while.
assistant
Sure.
user
We found a reservation on your name. Can I cancel it?
assistant
Sure, you can proceed to cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant