Hi.
user
Hello. How can I aid you at this moment?
assistant
I would like to cancel my recent reservation, due to hurricanes my basket ball tournament has been cancelled. Can you please help me in cancellation?
user
Sure, I am here to help you in cancelling your reservation. Can you please provide your name to check your reservation status?
assistant
Mary Martinez.
user
Wait a moment please.
assistant
Sure.
user
Mary Martinez, there is no active reservation found under your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us.
assistant