Hello. Sharon Young here.
user
Hello, how can I aid you?
assistant
I am looking for changing my reservation due to health issue, can you please help me out with that?
user
Sure, give me a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant