Hello, I am Mark Lopez.
user
Hello, what can I do for you Mark Lopez?
assistant
I need to cancel my recent reservation due to bad weather my trip has been cancelled. Could you please help me in doing that?
user
Sure, we will help you. Please wait.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for picking us.
assistant