Hello.
user
Hello.
assistant
Jack Williams here.
user
How may I help you?
assistant
Can you please check with my previous booking status? I need to cancel my reservation due to my health issues.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry, we could not found any reservation on your name.
assistant
That's fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user