Hi.
user
Hello, how may I assist you?
assistant
I am Justin Thomas. I want to cancel my reservation as my appointment with my manager got cancelled. Can you help me with the cancellation process?
user
Sure, please give me a moment.
assistant
Sure.
user
Thanks for waiting. There was no reservation found on your name.
assistant
Ok, no problem. Thanks for your response.
user
Thank you for connecting with us.
assistant