Hi.
user
Hello, how can I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
I am Angela Parker.
user
Ok., please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation on your name.
assistant
No issue. Thank you for your information.
user
Thank you.
assistant