Hello.
user
Hello, how may I assist you?
assistant
Myself Amanda Hernandez.
user
Amanda, nice to meet you.
assistant
For some personal issues I want to change my reservation, can you please help me?
user
Sure, please hold on for a moment.
assistant
Ok.
user
Sorry Amanda, there is no reservation found on your name to change your reservation.
assistant
It's ok. Thank you so much.
user
You are welcome.
assistant