Hello.
user
Hello, how may I provide assistance to you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, may I know your name?
assistant
Sure, I am Amy Moore.
user
Ok, please wait. I will check the reservation on your name and get back to you.
assistant
Sure.
user
Sorry, we couldn't find a reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant