Hello.
user
Hello.
assistant
I am Kevin Moore.
user
How may I aid you today?
assistant
I want to cancel my reservation my orientation day program got cancelled. Can you help me?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. Sorry, there is no active reservation found in your name.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us.
assistant