Hello,.
user
Hello, how can I aid to today?
assistant
I am Sarah Campbell. I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please wait while I check your reservation in our database.
assistant
Sure.
user
I am sorry to inform you that no reservation has found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant