Hi.
user
Hello, how may I help you?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Sure, I will help you with the cancellation of flight reservation. May I know your name please?
assistant
Patricia Collins here.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, thank you for your help.
user
Thank you.
assistant