Hello.
user
Hello. How may I aid you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, can I have your name to check with your details.
assistant
Shirley Rodriguez here.
user
Please stay a moment, let me check with the details.
assistant
Sure.
user
Found your recent reservation and successfully cancelled.
assistant
Thank you.
user
Thank you for reaching our service.
assistant