Hello.
user
Hello, how may I help you today?
assistant
As my trip to Dallas got cancelled, can you please help me by cancelling my recent reservation?
user
Sure, I will help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
My previous reservation has done with the name Catherine Lewis.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Catherine, there is no reservation found as per your name to cancel your reservation.
assistant
Ok, not an issue. May be something went wrong while making the reservation. Thank you for providing information.
user
You are welcome and have a great day.
assistant