Hi,.
user
Hello. How can I serve you for the day?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, may I know your good name?
assistant
I am Nancy Parker.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant