Hello.
user
Hello, how may I support you?
assistant
I am Betty Allen. Owing to an emergency I want to cancel my reservation. Could you help me in the cancellation?
user
I can definitely help you with that. Please give me some time to check the status and revert to you.
assistant
Sure.
user
I have gone through the reservation list but could not find any reservation by your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant