Hi.
user
Hello, how may I aid you?
assistant
Can you help me to change my reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Sarah Wright.
user
Ok, please wait a moment I will check your reservation details and proceed further.
assistant
Sure, please check.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant