Hi.
user
Hello.
assistant
I am Deborah Martinez.
user
How can I aid you?
assistant
I am planning to change my reservation, can you help me in that?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok. That's ok, thank you.
user
Thank you for reaching us.
assistant