Hello. I am Richard Hernandez.
user
Hello, how may I help you?
assistant
I want to change my active reservation as my exam dates has been changed, help me in changing my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
No problem, thank you for your your assistance.
user
Thanks for choosing us.
assistant