Hello,.
user
Hello. How can I serve you today?
assistant
I am Mary Young. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure. Please, wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no worries at all. Thanks for your information.
user
Thank you for approaching us.
assistant