Hello.
user
Hello, how can I render you today?
assistant
I want to cancel my ticket, as in my office there is a client review on the dates which I have planned to go for a tour previously. Can you aid me?
user
Sure, I am mirthful to help you.
assistant
Thank you.
user
May I know on which name the ticket has been booked formerly?
assistant
You can check the ticket existing on the name Laura Thomas.
user
Thank you for providing the necessary details, please wait for a while.
assistant
You can take your time to check my ticket's details, I will be waiting online.
user
Sorry Laura, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, I think it might have been cancelled by my colleagues along with their tickets. Anyways thank you for providing the necessary information.
user
Welcome, thank you for opting us.
assistant
You are welcome.
user