Hello.
user
Hello.
assistant
I am Gregory Hall here.
user
How can I assist you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, I can help you with that. Please let me check you reservation status.
assistant
Thank you for considering my request.
user
Gregory Hall, there is no reservation found under your name to do cancellation.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for choosing us.
assistant