Hello.
user
Hello. How can I help you?
assistant
I am Paul Thompson. Owing to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Could you please help me in the cancellation?
user
Sure. Wait for a while.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you.
assistant