Hello.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me to cancel my recent reservation due to my health issues?
user
Sure, I am here to help you out. Please provide me your name to check the reservation details.
assistant
I am Brian Gonzalez.
user
Brian Gonzalez, here is an active reservation on your name in our database. Can I cancel it?
assistant
Please proceed.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help in cancellation.
user
Thank you for reaching us.
assistant