Hello.
user
Hello. How can I assist you at this moment?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is Sarah Clark.
user
Ok, please wait a moment to check your reservation.
assistant
Sure, take your time.
user
Sorry Sarah Clark, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a great day.
assistant