Hi. I am Raymond Williams.
user
Hello, may I know how best I can help you today?
assistant
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's fine. Thanks for the information.
user
Thank you for reaching out to us.
assistant