Hello.
user
Hello. How can I assist you?
assistant
Edward Thomas here. I want to change my existing reservation due to a heavy rain fall in JFK.
user
Ok, let me check one minute. Tell me your new travel details?
assistant
The new reservation is from MCO to PHX. I am travelling on 07/10 to 07/12.
user
I found a flight for you by AA airlines, flight number is 1002.
assistant
Please proceed for booking.
user
Your booking is confirmed.
assistant
Thanks for helping me out.
user