Hello.
user
Hello, how may I help you?
assistant
Can you please help me by changing my existing reservation? As my interview got scheduled to other day.
user
Sure, I am here to help you. Please wait for a while, let me check your reservation status in our database. May I know your name?
assistant
My name is Cynthia Phillips.
user
Sorry Phillips, I have not found any reservation under your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
You are most welcome and thank you for choosing us.
assistant