Hello,.
user
Hello, may I know your good name please?
assistant
I am George Harris.
user
May I know what kind of service you are expecting from us?
assistant
I made a reservation earlier in the wrong date unknowingly, so I want to change my existing reservation. Can you help me in changing my existing reservation?
user
Sure, I am at your service. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, but there is no reservation found on your name.
assistant
It's ok, not an issue. Thanks for your kind response.
user
Thank you for opting us, have a great day.
assistant