Hello. My name is Kimberly Smith.
user
Hello Kimberly. What can I do for you?
assistant
All our family members are planning for a trip, but due to certain reasons, the trip is postponed. Could you help me in changing the existing reservation?
user
Sure, give me a moment, let me check your details.
assistant
Ok.
user
Sorry, I didn't found any reservation basis on your details.
assistant
That's ok. Thank you for your time.
user
Thank you, have a great day.
assistant