Hello.
user
Hello.
assistant
My name is Thomas Scott.
user
How may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Just wait for a minute.
assistant
Ok.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for consulting us.
assistant