Hi,.
user
Hello, how may I aid you?
assistant
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Will you please help me in changing?
user
Sure, may I know your name?
assistant
My name is Janet Thomas.
user
Please wait for some time, I will check with your reservation status and revert to you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for opting us.
assistant