Hello.
user
Hello.
assistant
My name is Katherine Gonzalez.
user
Gonzalez, how can I assist you?
assistant
Due to my financial issues, please help me in changing my existing reservation.
user
Sure, please wait for a minute.
assistant
Sure, take your time.
user
Katherine, there is no reservation found with your details.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant