Hello.
user
Hello, how can I help you today?
assistant
I am Catherine Johnson. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for reaching us.
assistant
You are welcome.
user