Hello, Elizabeth Carter here.
user
Hello, how can I help you?
assistant
Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you please help me with this?
user
Sure, please be on hold. There is no reservation found under your name to do modifications in that.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Yes, may be.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant