Hi. I am Emily Moore.
user
Hello, how can I help you?
assistant
I need to alter my existing reservation, due to an emergency work my meeting has been postponed. Can you please help me with changing?
user
Sure, please wait for a while, I will check and get back to you.
assistant
Ok.
user
Sorry, there was no reservation found with your name to change it.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant