Hi.
user
Hello. How can I help you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, may I know your name please?
assistant
Sure, my name is Michael Phillips.
user
I am sorry no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Anyways, thank you for your service.
user