Hello.
user
Hello. How may I assist you today?
assistant
Myself Richard Edwards, can you help me in cancellation of my recent reservation which I did a week ago?
user
Sure, I am here to help you, please wait for a minute. Sorry, I could not find any reservation with your name in our database.
assistant
That's ok, not a problem. Thank you for information.
user
Thanks for choosing us.
assistant