Hello, I'm James Thompson.
user
Hello,How can I help you?
assistant
As I have met with a flu since few days, I would like to cancel my existing reservation. Can you help me, Please?
user
Sure, Please give me a minute.I will let you know the details.
assistant
OK.
user
We found a reservation on your name. Your reservation has been cancelled.
assistant
Thank you, I appreciate your efforts.
user
Thank you for reaching us.Take care.
assistant