Hello.
user
Hello. How can I aid you?
assistant
I am Nicole Phillips, I would like to cancel my recent reservation, can you help me with this?
user
Sure, I will help you. Please wait a minute.
assistant
Sure, take your own time.
user
Thanks for waiting, There is no reservation on your name.
assistant
That's fine, thanks for your information anyways.
user
Thank you.
assistant