Hello.
user
Hello. What type of help that you are expecting from my side?
assistant
My name is Elizabeth Martin.
user
Nice meeting you Martin.
assistant
I want to cancel my reservation due to bad weather condition.
user
Yes, I am oblige to help you. Please allow me a moment to check it.
assistant
Sure.
user
Thank you for your patience. I could not found your previous ticket booking in our data base to cancel it, I think your ticket is not booked properly while you are booking.
assistant
No problem, thank you for your service.
user
Thank you for utilizing our valuable service.
assistant