Hi.
user
Hello. How may I guide you today?
assistant
I would like to cancel my recent reservation, can you please help me with that?
user
Sure, I am happy to help you with that. May I know your name please?
assistant
Gregory Rodriguez here.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant