Hello.
user
Hello, how may I aid you today?
assistant
My self Mary Lee. I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me in cancelling?
user
Sure, we are glad to serve you. Please hold on, let me check your reservation with us and let you know.
assistant
Ok.
user
Thank  you for holding on, unfortunately no reservation found with your name.
assistant
Ok, no issues at all. Thank you for your help.
user
Thank you for picking us.
assistant