Hello.
user
Hello.
assistant
Amy Roberts here.
user
How may I serve you at this moment?
assistant
I need to cancel my reservation because my brother marriage was postponed, can you help me?
user
Sure, please wait for few minutes.
assistant
Ok, take your own time.
user
There is no recent reservation found on your name in our records.
assistant
It's ok, thank you for checking.
user
Thank you for contacting us.
assistant