Hello.
user
Hello. Is there any help needed from my side?
assistant
I am William Lopez.
user
Good evening Lopez.
assistant
I am very happy to change my existing reservation because my examination was postponed, now I have much time to prepare for the exam. So please help me in modifying my recent reservation.
user
Sure, I will change your reservation. Please be on hold to check your ticket in our booking sheet.
assistant
Sure, I will wait for your feedback.
user
Thank you for your patience.
assistant
No issues.
user
As per your request there is no ticket found on your name to change your reservation.
assistant
It's not a problem. Thanks for checking.
user
Thank for your time in communicating with us.
assistant