Hello.
user
Hello, how can I serve you best?
assistant
 I am Deborah Allen want to cancel my reservation owing an emergency.
user
Sure, we are here to help you. Please allow me to check your details.
assistant
Ok.
user
I have checked our database but there is no active reservation on the name Deborah Allen.
assistant
Ok, no issues. Thank you for availing me.
user
Thank you for approaching us.
assistant