Hello.
user
Hello, how can I amend you?
assistant
I am Jason Campbell.+. I need to cancel my recent reservation due to heavy snow in our city. Could you please help me?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation exists on your name.
assistant
Fine, thank you for your information.
user
Thank you for approaching us.
assistant