Hello.
user
Hello.
assistant
Scott Collins here.
user
How can I assist you for the day?
assistant
I want to cancel my recent reservation due to heavy snow fall. Can you help me in this one?
user
Sure, we are here to help you with that. Please hold for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that there is no active reservation found with your name in our reservation list to cancel it.
assistant
No issues, thank you for the information.
user
Thank you for contacting us.
assistant