Hi, I am Karen Taylor.
user
Hello, how may I serve you today?
assistant
Unfortunately, my friend have been shifted to New York, can you please help me in changing reservation?
user
Sure, I am happy to help you for that. Ok, please wait I will revert you.
assistant
Ok.
user
Thanks for waiting, Sorry to say you that we have not found any reservation on your given name.
assistant
Thank you for giving quick response.
user
thank you for contacting us.
assistant