Hello, myself Patrick Thompson.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok, take your time.
user
Patrick Thompson, there is no active reservation found under your name to do cancellation.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us, have a great day.
assistant