Hi.
user
Hello.
assistant
I am Joseph Wright.
user
How can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please allow me a moment to check for the status.
assistant
Ok, I will wait for your reply.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant