Hello.
user
Hello.
assistant
Sharon Miller here.
user
How can I help you at this moment?
assistant
I would like to cancel my reservation due to some health issues, can you please help me in that?
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure, I will wait for your response.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for contacting us, have a nice day.
assistant