Hi. This is Donna Green.
user
Hello, how can I assist you?
assistant
I am unable to cancel my recent reservation, can you please help me in cancellation?
user
Sure, we are here to assist you. Please wait for a while, I will check the status and revert to you.
assistant
OK.
user
Thank you for your time, we are sorry to inform you that there was no reservation found on your good name.
assistant
Ok, no issues with that. Thanks for the information.
user
Thank you for reaching us.
assistant