Hello, I am Jason Turner.
user
Hello, How may I assist you?
assistant
Due to heavy rain fall, I want to cancel my reservation. Can you help me with it?
user
Sure. Please wait a minute, I will get back to you.
assistant
OK.
user
No reservation found on your name, to proceed further.
assistant
No problem. Thank you.
user
Thanks for reaching us, Have a nice day.
assistant