Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, may I know your name to check your reservation from our database?
assistant
Dorothy Hill.
user
Please wait.
assistant
Ok.
user
We regret to inform you that there is no active reservation found on your name to cancel.
assistant
That's ok, no problem. Thank you.
user
Thank you for contacting us.
assistant