Hi.
user
Hello,. How may I serve you?
assistant
 I have a bank problem at my home town but the problem is solved, so I need to cancel my reservation. Can you help me out?
user
Sure. May I have your good name please?
assistant
I am Dennis Young.
user
Please wait for a while, let me check and get back to you.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Not a problem anymore.
user
Thank you for reaching us.
assistant
Thanks for your service without delay.
user