Hi.
user
Hello, how may I abet you?
assistant
I am Kathleen Jackson. I want to cancel my recent reservation, because I want to travel  with my friends on road. Can you please help me out?
user
Sure, let me go through the reservation list and revert you.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant