Hello.
user
Hello.
assistant
Samantha Thomas here.
user
How may I help you?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another airlines I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I will help you. Please wait a minute.
assistant
Thank you. Take your time.
user
There is no reservation found under your name.
assistant
Oh! I think my cousin might have cancelled my reservation. Anyway, thank you for the information.
user
Most welcome.
assistant