Hello, I am Jerry Scott.
user
Hello Jerry Scott, how may I aid you today?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please be on hold. I will check the status of your reservation and revert to you.
assistant
Ok.
user
Thanks for being hold, there was no reservation found on your specified name.
assistant
OK, not an issue. Thank you.
user
Thank you for choosing our agency.
assistant