Hello.
user
Hello. How can I assist you today?
assistant
Michael Phillips here. The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Michael, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome. Thank you for contacting us.
assistant