Hello.
user
Hello,.
assistant
I am Amy Thompson.
user
 What help do you want to seek from us?
assistant
Actually, we planned to attend the marriage function but due to bad weather conditions I need to change my recent reservation to other date. Could you please help me in changing my previous reservation?
user
Sure, I can help you in that. Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry Thompson, there is no active reservation on your name to change it.
assistant
No problem, thank you for your valuable information.
user
Thanks for choosing us.
assistant