Hi.
user
Hello, how can I help you?
assistant
Andrew Thomas here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Please wait a while. There is no reservation on your name in our database.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant