Hi.
user
Hello. How can I best assist you now?
assistant
I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Katherine Evans here.
user
Ok, please wait for a while.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Yes, proceed.
user
Sure, your ticket has been cancelled.
assistant
Thanks for your information.
user
Thanks for approaching us.
assistant