Hello.
user
Hello.
assistant
Myself Mark Thompson.
user
How may I guide you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are glad to help you.
assistant
Thank you for accepting my request.
user
Please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant