Hello.
user
Hello, how can I aid you today?
assistant
Due to sudden demise of my Grandfather, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, kindly mention your name to cancel it.
assistant
Sure, I am Mary Allen.
user
Ok, please wait.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thanks for providing information.
user
Thank you for choosing us.
assistant