Hi. I am Kimberly Hill.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation as I am hospitalized. Please help me with cancellation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok, take your time.
user
Thanks for waiting. There is no active reservation on your name.
assistant
That's fine, thanks for the information.
user
Thank you.
assistant