Hi.
user
Hello, how may I support you?
assistant
I want to cancel my reservation, As I need to stay on my hometown due to my health issues. And I am unable to travel. Can you help me to cancel my reservation?
user
Ok. I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, Emma Thomas here.
user
Please, wait.
assistant
Ok.
user
Thank you for being patience, there is a reservation found on your name.
assistant
Ok, not a problem.
user
Shall I cancel?
assistant
Ok, cancel it.
user
Your reservation has been cancelled.
assistant
Thanks for your help.
user
Thank you for opting us.
assistant