Hi, I am Brenda Wilson.
user
Hello, how can I aid you?
assistant
I need to change an existing reservation due to my appointment got postponed with Donald Trump. Can you help me with this?
user
Sure, I am here to help you. May I know your name please? Please wait for a while. Sorry, there is no reservation found in your name.
assistant
Ok, no issue. Thanks for your information.
user
Thank you for choosing us.
assistant