Hello.
user
Hello, how can I aid you?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, may I know your name to check your reservation status first?
assistant
Ryan Anderson here.
user
Please wait for a while.
assistant
Ok.
user
We didn't find any reservation on your name to cancel.
assistant
No issue, Thanks for the information.
user
Thank you.
assistant