Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to sudden postpone of my trip dates. Can you help me out?
user
Sure, I'm always here to help you. Can I have your good name please?
assistant
Thank you. I am Donald Anderson.
user
Ok, please give me a minute to check your reservation status.
assistant
Sure.
user
Donald Anderson, there is no active reservation found under your name in our database to do modifications in that.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant