Hello.
user
Hello, how can I be your helping hand today?
assistant
I have reserved a ticket last week to meet my friend but suddenly my trip got postponed due to some issues. So please help me with changing my reservation.
user
Sure, I am here to assist you.
assistant
Thank you.
user
On whose name, you have reserved the ticket earlier?
assistant
I have reserved my ticket with my name  Ashley Anderson.
user
Ok, please allow me a few minutes to check the reservation list.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant