Hello.
user
Hello. How can I aid you?
assistant
I already book a reservation one week ago, now I want to change my reservation as my meeting with client got postponed. Can you help me with that?
user
Sure, please provide me the name to check for the status.
assistant
My name is Ryan Collins.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, thank you for the information.
user
Sorry for the inconvenience caused, thank you for reaching us with a query.
assistant