Hi.
user
Hello, how can I help you?
assistant
I am Paul Roberts. Can you help me in changing my reservation?
user
Sure, I am here to help you. Please give me a minute, I will check the status and get back to you.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant