Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your good name?
assistant
Thank you for accepting my request, myself Mark Martinez.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant