Hello.
user
Hello, how may I aid you?
assistant
Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, may I know your name?
assistant
Myself Patrick Lewis.
user
Please wait for a moment to check your details.
assistant
Sure, I will wait for your kind response.
user
Sorry to say, no reservation found on your name.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant