Hi.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Ok, I am here to help you with that. May I know your name?
assistant
Sure, Ruth Edwards here.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant