Hi. I am Samuel Green.
user
Hello, how can I assist you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute, I will your reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant