Hello,. I am Robert Garcia.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation due to some issues, can you please help me with that?
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us.
assistant