Hello.
user
Hello, how can I help you today?
assistant
I booked a reservation to visit Comic con at New York, but due to my bad heath I am unable to visit there. Can you cancel my ticket?
user
Sure, can I have your name please?
assistant
My name is Robert Baker.
user
Ok, please wait I will get back to you.
assistant
Sure.
user
Thanks for waiting, no flight reservation found on your name.
assistant
Ok, thanks for the information.
user
Thanks for choosing us.
assistant