Hi.
user
Hello, how can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to aid you. May I know your name please?
assistant
My name is Steven Roberts.
user
Ok, please allow me a few minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, No issues, thank you.
user
Thank you for choosing us.
assistant