Hello.
user
Hello. How can I help you?
assistant
Ronald Johnson here. I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I am glad to help you in flight ticket cancellation. Please wait for a moment to check it.
assistant
Ok, I will wait.
user
Thank you for waiting, I have your name in our booking portal but I did not find any ticket reserved on the name that you have mentioned.
assistant
Anyway, thanks for the information.
user
You are most welcome and thank you for reaching us.
assistant