Hello.
user
Hello, how can I be your helping hand today?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am James Jackson.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for approaching us, wish you a great day.
assistant