Hi.
user
Hello, how may I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, can I know your name?
assistant
Sure, my name is Samantha Roberts.
user
Thank you. Please wait, let me check your reservation status in our database.
assistant
Sure.
user
Sorry, I did not find any reservation under your name in our database.
assistant
No issues, thank you for your time.
user
You are welcome and thank you for choosing us.
assistant