Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my client meeting, so can you help me with this?
user
Sure, please share your name.
assistant
My name is Ruth Jones.
user
Please wait for a while.
assistant
Sure.
user
We didn't find any reservation on your name to cancel.
assistant
Not a problem, thank you.
user
Thank you.
assistant