Hello.
user
Hello, how may I aid you?
assistant
My conference has been cancelled due to some technical issues. Can you please cancel my recent reservation?
user
Sure, we are here to help you. Can I have your name please to check your details?
assistant
I am Cynthia Davis.
user
Ok, please wait.
assistant
Sure.
user
We found a reservation on your name, are you sure to cancel it?
assistant
No worries. Thanks for responding me.
user
Your reservation has been cancelled successfully.
assistant