Hello.
user
Hello. How may I help you today?
assistant
I am planning to change an existing reservation,due to health issue. Can you please help me out?
user
Sure, I am here to help you with this. May I know your name please?
assistant
My name is Amy Green.
user
Ok, please wait for a mean while.
assistant
Sure.
user
There is a reservation found on your name to change it, can you please mention with your dates of journey?
assistant
I would like to travel on May 04 and return back on May 06.
user
Ok, may I know your respective airport codes of journey please?
assistant
My source code is CLT and destination code is AUS.
user
Are you looking for any other help from my side please?
assistant
I am looking for a connecting flight.
user
Please wait for a mean while.
assistant
Sure.
user
There is a connecting flight of fare 100 with the AA airline, shall I proceed with this ticket booking?
assistant
That's fine, please proceed the booking.
user
Ok, I have reserved your ticket with the flight number 1008.
assistant
Thank you for your service.
user
You are welcome, have a safe journey.
assistant