Hello.
user
Hello. What can I do for you today?
assistant
Elizabeth Lee here. Due to the cancellation of my basket ball match, I want to cancel my reservation.
user
Sure, I will help you that. Give me a second.
assistant
Ok.
user
I am sorry to say that there is no reservation found.
assistant
That's not a problem.
user
Thank you for contacting us.
assistant
Thank you for your help.
user