Hi.
user
Hello, How exactly I can serve you the best today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues.
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Charles White.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No issue. Thank you.
user
Thanks for approaching us.
assistant