Hello.
user
Hello.
assistant
I am Melissa Hall.
user
How can I help you today?
assistant
I need your assistance in cancelling my recent reservation, can you help me with it?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's fine, thank you for your information.
user
Welcome, have a nice day.
assistant