Hello.
user
Hello. How can I assist you?
assistant
Do you help me in cancellation of my recent reservation to Dallas?
user
Yes, our agency provides such services to our customers.
assistant
Actually, I have made my recent reservation to Dallas with my name Frank Anderson. Due to some urgency, I need to cancel my reservation.
user
Sure Frank, please wait for a minute.
assistant
It's a matter of urgency, I need it very urgent. Please do it fast.
user
Frank Anderson, there is no reservation found with your details.
assistant
How can it be possible? According to my knowledge, I haven't cancelled it. Please check it once.
user
Ok Frank, with your request, I will once again check our records with your details. Please give me a minute.
assistant
Ok, take sometime and let me know my reservation status.
user
Frank, I have checked our booking records history. I found that your payment for the ticket is unsuccessful. So, there is no reservation found.
assistant
I guess I crossed my credit limit, may be that was the issue behind it.
user
Frank, I hope your query has been resolved. Would you like to know anything else?
assistant
Yes and I don't need any other information. Thank you for your information.
user
Thank you for choosing us. Have a good day.
assistant