Hi.
user
Hello, how may I guide you?
assistant
I am James Baker. I want to change an existing reservation due to sudden change in my trip.Can you help me with this?
user
Sure, please hold on for a moment.
assistant
Thank you. Ok.
user
I am sorry, there are no reservations with your name.
assistant
No issue, I will choose other alternative.
user
Thank you.
assistant
Thank you for the information.
user