Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation due to heavy floods at my destination place, will you please help me?
user
May I know your name please?
assistant
Sure, I am Raymond Moore.
user
Please wait a while.
assistant
Sure.
user
As per your request, your reservation is cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant