Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing in my reservation?
user
Sure, may I know your good name please?
assistant
I am Ronald Hernandez.
user
Wait a while, kindly.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant