Hi.
user
Hello. How can I assist you?
assistant
I need to change my existing reservation some weather problems, Can you please help me with that?
user
Ok, there is possibility to amend your reservation. Can you provide me the name on which the ticket is been reserved to check?
assistant
Shirley Taylor here.
user
Thank you for waiting, sorry as per the reservation records I did not find our reservation to change.
assistant
Ok, no problem. Thanks for your information.
user
Ok, thank you for choosing our agency.
assistant