Hello.
user
Hello. How can I help you?
assistant
I want to change my existing reservation due to some health issue. Can you help me?
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Thank you.
user
For changing the reservation. May I know your name please?
assistant
Yes, I am Katherine King.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform, no reservation is found with your criteria.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you very much for reaching us.
assistant