Hello.
user
Hello.
assistant
I am Rebecca Wright.
user
How can I help you?
assistant
I would like to change my existing reservation due to postpone of my seminar. Can you please help me?
user
Sure, just a moment please.
assistant
Sure, I will wait for your response.
user
I am sorry no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant