Hi.
user
Hello,.
assistant
I am Jacob White.
user
How may I aid you?
assistant
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant