Hi.
user
Hello. How may I help you?
assistant
I am planning to meet my colleagues who are staying in Oakland, but I met with an accident my planning to meet my colleagues has been postponed.So I would like to change my existing reservation. Can you please help me in changing?
user
Sure, may I know your name please?
assistant
Robert Mitchell.
user
Wait a moment.
assistant
Sure, I will be waiting for your response.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant