Hi. I am Michael Nelson.
user
Hello. How may I help you today?
assistant
Due to some health issues doctor suggested me to take bed rest for few days, can you please help me in my flight ticket modification?
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Thank you for considering my request. Sure, I can wait.
user
Sorry to say that, there are no flight's available based on your name.
assistant
Ok, no issues with that one. I can reserve another another flight ticket for my journey. Thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user