Hello, I am Edward Miller.
user
Hello, how may I assist you?
assistant
Due to some health problem I need to cancel my recent reservation. Can you help me in cancelling my reservation?
user
Sure, please wait a moment.
assistant
Thank you.
user
There is no reservation on your name.
assistant
No problem.
user
Thank you so much for choosing us.
assistant
Thank you for the information.
user