Hello, I am Raymond Allen.
user
Hello, how can I aid you today?
assistant
I need to cancel my recent reservation due to delay of my live concert. Could you please help me out?
user
Sure, I can help you. Please wait a moment. I will get back to you.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
Thank you for your valuable information.
user
Thank you for connecting with us.
assistant