Hello, I am Katherine Campbell.
user
Hello, How can I aid you?
assistant
I want to change my existing reservation due to the bad weather condition.
user
Sure, I am mirthful to help you. Please wait for sometime. I will check and update the information.
assistant
Ok.
user
Thank you for your patience. There is no reservation found on your name.
assistant
Ok, no problem. Thank you for your time and the information.
user
Thank you for opting us.
assistant