Hello.
user
Hello, do you need any help from us?
assistant
Laura Jackson here. I would like to change my existing reservation today due to some office work, can you help me?
user
I understand your request and will be happy to help you.
assistant
Ok, I will be waiting for your response.
user
Sorry, there is no reservation matching with your name in our portal to make changes.
assistant
Oh! That's very sad to know. Anyways, thank you for checking with it.
user
Thank you for consulting us. If any questions arise, please feel free to contact us at any time.
assistant
You are most welcome.
user