Hello. My name is Richard Anderson.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, please share your travel dates. Sure, please hold on.
assistant
Sure, take your time.
user
Sorry, I did not find reservation on the given name.
assistant
That's ok. Thank you, have a good day.
user
Thank you for reaching us.
assistant