Hello. I am Anna Hall.
user
Hello. How may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Please wait for a moment.
assistant
Ok, take your own time.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok. Anyways, thank you for your help.
user