Hello.
user
Hello, how can I help you today?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
Sure, can you share me your good name to proceed further?
assistant
I am Betty Gonzalez.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for opting us.
assistant