Hello.
user
Hello, how can I assist you at this moment?
assistant
I want to change my recent reservation due to heavy rains, can you aid me?
user
Sure, we are here to assist you. Could you please provide your name to check the previous reservation status?
assistant
Sure, Jonathan Anderson here.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found on your name in the database.
assistant
That's fine, thank you for checking.
user
Thank you for choosing us.
assistant