Hello, my name is Jeffrey Campbell.
user
Hello, how can I provide assistance to you?
assistant
As my tournament got relocated, can you help me to change my existing reservation?
user
Sure, please wait a moment I will check your name and get back to you.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
That's ok, thank you.
user
Thanks for reaching us.
assistant