Hello.
user
Hello. How may I assist you?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
Let me know your name please.
assistant
My name is Christine Jones.
user
Give me a minute.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant