Hello.
user
Hello. How may I help you out?
assistant
I am Christine Turner. Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me?
user
Sure, I will help you in changing the ticket.
assistant
Thank you for the positive response.
user
Sorry, there are no reservations found.
assistant
That's ok. Thank you for your information.
user
Thank you for choosing us.
assistant