Hello.
user
Hello, how may I help you?
assistant
I am Kevin Lee.
user
Hello Kevin, Good Morning.
assistant
I am planning to cancel my resent reservation, due to some heath issue.Can you please cancel my ticket?
user
Sure, I am happy to help you. Could you please wait for a moment?
assistant
Ok, take your own time.
user
Sorry Kevin, there is no reservation available for you.
assistant
That's fine, thank you for your service.
user
You are welcome.
assistant