Hello.
user
Hello, how may I help you?
assistant
I am Pamela Taylor, I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a recent reservation on your name to cancel.
assistant
Ok, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you so much.
user
Thank you for approaching us, have a good day.
assistant