Hello.
user
Hello. How may I assist you today?
assistant
Myself Cynthia Gonzalez. Due to work load, I want to change my reservation dates. Can you help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Based on your request I checked with your name in our database but I could not find any reservation previously.
assistant
It's ok, thank you.
user
My pleasure.
assistant