Hello.
user
Hello, how can I help you?
assistant
My final exams are postponed.Can you please help me for changing the existing reservation?
user
Sure, may I know your name please?
assistant
My name is Robert Davis.
user
Sorry Robert, there is no reservation found with your name to change.
assistant
No issue, I will search with another flight.
user
Ok, thank you for approaching us.
assistant
Thank you for your information.
user
My pleasure.
assistant