Hi.
user
Hello. How may I aid you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
I am Christopher Perez.
user
Please wait a moment to check.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us, hope you have a great day.
assistant