Hello.
user
Hello, how can I help you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, may I know your good name?
assistant
Laura Taylor here.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant