Hi, I am Cynthia Clark.
user
Hello, How can I serve you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me out? Sorry, I want to change my existing reservation.
user
Ok, Wait a minute.
assistant
Sure.
user
Ok, Thanks for waiting. Unfortunately, There is no reservation found with your name.
assistant
Ok, thanks for the information. Thank you for helping me.
user
Ok, Thank you.
assistant