Hello.
user
Hello, how can I aid you? It's my pleasure to help you.
assistant
Due to some urgent business conference meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, can you please let me know your name to check with the reservation status in our database?
assistant
Myself Brian Thomas.
user
Thank you for sharing your name. Pleas wait a moment I will check and revert you.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, Brian Thomas.
assistant
Ok.
user
Regret to inform that there is no active reservation found under your name to change.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for reaching our agency.
assistant