Hello.
user
Hello. How can I assist you now?
assistant
I want to cancel my ticket, because my journey of travelling to Washington has been postponed.
user
Sure, I will help you with that. Please wait a moment. May I know your name for checking?
assistant
My name is Brandon Wright.
user
Sorry Brandon, no reservation has found under your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your help.
user
You are welcome.
assistant