Hello.
user
Hello, how can I aid you?
assistant
Can you please help me to change my existing reservation?
user
Sure, please share me your name to check the details.
assistant
My name is Raymond Scott.
user
Please wait a moment.
assistant
Sure.
user
Raymond Scott, sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant