Hello, I am Amanda Brown.
user
Hello, how may I help you?
assistant
Due to heavy snow storms, I want to change my reservation. Can you help me with it.
user
Sure, I am happy to help you. Please stand by I will revert you.
assistant
Sure.
user
Thank you, sorry no reservation found with your name.
assistant
No problem. Thank you, for the information.
user
Have a nice day.
assistant