Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Frank Johnson.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant