Hello.
user
Hello.
assistant
I am Thomas Adams.
user
How can I help you?
assistant
I need to cancel my recent reservation due to postpone of my live event. Could you please help me?
user
Sure. Wait for a while.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you.
assistant