Hello.
user
Hello. How can I assist you today?
assistant
My name is Sharon Taylor and I want cancel my reservation. Can you please help me?
user
Ok, I am here to help you out. Please can you wait a moment?
assistant
Ok, take your time.
user
Ok, the reservation you have asked for has been found and cancelled successfully.
assistant
Thank you for the information.
user
Thank you for choosing our agency, have a great day.
assistant