Hello. My name is Justin Clark.
user
Hello, how may I serve you for this moment? Nice to meet you, Clark.
assistant
Due to heavy rains, I could not catch my flight. Can you cancel the flight ticket?
user
Clark, Please wait for a mean while.
assistant
Ok, take your own time.
user
Sorry Clark, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok, may be it is cancelled by auto machine. Thank you for your help.
user
Thank you for reaching us.
assistant