Hi, I am Pamela White.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my trip got postponed, can you please help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us, have a good day.
assistant