Hello. I am Kenneth Garcia.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that.
assistant
Ok.
user
Please give me a minute to check the reservation status.
assistant
Ok.
user
Sorry for the trouble which we are causing to you, there is no reservation found on your name in the confirmation chart list.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome. Thank you for reaching us. Have a nice day.
assistant