Hello, I am Helen Roberts.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to an emergency meeting, can you please help me with this?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant