Hello.
user
Hello. How may I aid you?
assistant
I have to cancel my previous flight ticket booking due to some problems, can you please help me in flight ticket cancellation process?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
My name is Eric Rodriguez.
user
Sorry, there are no reservation found on your name.
assistant
No problem with that one, I think it is not booked properly while I was booking. Thank you for your help.
user
Thank you for choosing us.
assistant
Welcome.
user