Hello.
user
Hello. Welcome to Global agency, how can I assist you today?
assistant
I am Jennifer Lee, want to do some changes in my previous reservation because I made my booking with wrong travelling dates. Will you please help me in changing my reservation?
user
Sure, please let me check.
assistant
Sure.
user
Sorry Lee, no reservation has been found on your name in our database.
assistant
It's ok, thank you for your help and quick response.
user
Thank you for contacting us, have a nice day.
assistant