Hi.
user
Hello. How may I address you?
assistant
Due to sudden demise of my uncle, I want to cancel my reservation. Can you please help me with that?
user
Sure, I will help you with it.
assistant
Thank you.
user
May I know your good name to check the reservation status?
assistant
Sure, my name is Margaret Gonzalez.
user
Please wait. I will get back to you after checking.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name in airline data.
assistant
No issue, thank you for your information.
user
Thank you for choosing our service.
assistant