Hello.
user
Hello, how may I help you today?
assistant
I am Scott Harris. Can you please help me to cancel my active reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found on your name in our database to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant