Hello.
user
Hello, how may I help you?
assistant
My name is Mark Smith.
user
Hello Mark.
assistant
Due to health problem, I want to cancel my reservation. Can you please help me for that?
user
So sad to here, please give me a moment.
assistant
Ok.
user
I found your reservation, I will cancel your reservation.
assistant
Thank you for helping me.
user
Get well soon, is there anything else I may do or you?
assistant
No.
user
Thank you for approaching us.
assistant