Hello.
user
Hello. May I know how best I can help you today?
assistant
I am Rebecca Miller want to change my reservation owing an emergency. Can you help me in changing?
user
Sure, could you please provide your name to check your previous reservation status?
assistant
I am Rebecca Miller.
user
 Please wait for some time, I will check with your existing reservation status.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Thank you.
user
Thanks for availing us.
assistant