Hello.
user
Helllo.
assistant
I am Charles Carter.
user
How can I assist you?
assistant
I need to cancel my reservation, can you render me please?
user
Ok, I will help you. Please wait.
assistant
Thank you.
user
Sorry, there is no name found in our reservation records.
assistant
That's ok, no problem. Thank you for information.
user
Thank you for connecting our agency.
assistant