Hello.
user
Hello. How may I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you. May I know your name?
assistant
Sure, my name is John Evans.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure, I'll wait for your response.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are welcome and thank you for choosing us.
assistant