Hello.
user
Hello.
assistant
I am Donna Allen.
user
How may I help you?
assistant
I want to amend my reservation due to an emergency. Can you help me?
user
Please wait for a moment.
assistant
Take your time.
user
There is no reservation found basis on your details.
assistant
No issues. Thank you for checking.
user
Most welcome.
assistant
You are welcome.
user