Hello.
user
Hello.
assistant
I am Anna Martin.
user
How may I assist you today?
assistant
I would like to change my reservation as I am going for hometown, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation.
assistant
Sure.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant