Hello.
user
Hello. How may I help you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
May I know your name?
assistant
My previous reservation has done with the name Ronald Allen.
user
Ok, please wait a minute.
assistant
Sure, take your own time.
user
There is no reservation found under your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Most welcome.
assistant