Hello.
user
Hello.
assistant
Myself Mary Lee.
user
How can I help you?
assistant
Can you please help me with changing my reservation?
user
Sure, I will help you with that. Can you please wait a minute?
assistant
Thank you, take your time.
user
Sorry to tell you, I have not found your ticket reservation in our database.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
You are welcome, thank you for choosing us.
assistant