Hi.
user
Hello, how can I aid you for today?
assistant
I am very busy with my meetings, so I am not able to complete my trip. Can you please help me in changing my existing reservation?
user
I am glad to help you in changing your reservation. Can you please provide your name for checking the reservation status with your name?
assistant
My name is Deborah Miller.
user
Sorry to say this Deborah Miller, there is no active reservation with your name in our booking list.
assistant
Ok, no issues. Thank you.
user
You are welcome, thank you for reaching us.
assistant