Hello.
user
Hello, how may I serve you?
assistant
Can you please cancel my recent reservation as my plan to attend a music festival got cancelled?
user
Sure, I will help you. Please provide the name on which ticket was reserved.
assistant
I am Virginia Jones.
user
Sorry, there is no reservation existing on your name.
assistant
Ok, not an issue. Thank you for the information.
user
You are welcome, have a nice day.
assistant