Hello.
user
Hello. How can I help you?
assistant
I am Michael Brown. I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Yes, I can help you with that. Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for reaching our agency.
assistant
You are welcome.
user