Hello.
user
Hello.
assistant
Myself Nancy Brown.
user
Nancy, how may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Please give me a moment to check your ticket status in our website.
assistant
Sure, take your time.
user
We found your reservation and cancelled it.
assistant
Thank you for your help.
user
Thank you for contacting us.
assistant