Hi. Myself Benjamin Evans.
user
Hello, how can I best support you now?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for consulting with us.
assistant