Hi. I am Robert Hernandez.
user
Hello, how may I assist you today?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry, there is no active reservation on your name in our data base.
assistant
That's ok, thank you for the response.
user
Welcome, thank you for reaching us.
assistant