Hello, Barbara Williams here.
user
Hello, how may I render you today?
assistant
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you help me with that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for connecting with us.
assistant