Hello.
user
Hello.
assistant
Myself James Collins.
user
How may I assist you at this moment?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you for your kind response.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok, thank you for searching my details.
user
Thank you for approaching us, have a great day.
assistant