Hello.
user
Hello, how can I render you today?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your name?
assistant
Myself Donald Perez.
user
We found a reservation on your name, can you please share your airport codes?
assistant
My airport codes are SFO, OAK.
user
May I know your travel dates?
assistant
I want to fly on Feb 26 and return on Feb 28.
user
Do you have any specifications?
assistant
I would like to prefer business class.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry, there were no flights found with your specifications.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant