Hello.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?
user
Sure, may I know your name please?
assistant
Thanks for accepting my request, Please check my reservation on the name of Stephanie Lewis.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for your time, we found a reservation in your name and it has been cancelled as per your request.
assistant
Thank you.
user
Thank you for reaching us.
assistant