Hello,.
user
Hello,.
assistant
I am Steven Collins.
user
How can I assist you today?
assistant
I just want to cancel my recent reservation, owing to an emergency. Can you please help me with that?
user
Sure, please hold on.
assistant
Sure.
user
Thanks for holding on, there is no reservation found with your name.
assistant
Ok, no issues. Thank you.
user
Thanks for reaching us.
assistant