Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation as, there is a hurricane warning in the area .
user
Ok, may I know your name please?
assistant
My name is Edward Gonzalez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok may be I have reserved it from other travel agent. Thank you for checking it.
user
Thank you for opting us.
assistant