Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to sudden postpone of my family trip dates. Can you help me with that?
user
Sure, may I know your name please?
assistant
Pamela White here.
user
Wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found in your name to make changes further.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us. Have a nice day.
assistant