Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
Mary Jackson here.
user
Thank you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not an issue, thank you for your information.
user
You are welcome and thank you for choosing us.
assistant