Hello.
user
Hello, how may I assist you?
assistant
Myself Catherine Green, can you help me to change my reservation which I had recently did?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, thank you for assisting me.
user
Thank you for choosing us, have a nice day.
assistant