Hello.
user
Hello. How can I help you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
May I know your name please?
assistant
My name is Justin King.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant