Hello.
user
Hello, I would like to know how can I assist you at this pleasant evening?
assistant
Myself Patrick Wright. I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I will help you in cancelling, let me check your details in database, please give me a moment.
assistant
Sure, take your time.
user
Patrick thank you for your patience, there is no reservation found in our database with your details.
assistant
It's ok, no problem. Thank you for checking my details.
user
Thank you for reaching us.
assistant
Welcome.
user
Have a nice day.
assistant