Hello.
user
Hello.
assistant
Myself Katherine Brown.
user
How may I help you?
assistant
Due to the postponement of a match held in Austin, I would like to change my existing reservation. Could you help me out with this?
user
Sure Brown, I am here to help you. Wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found for you.
assistant
That's ok. Thank you.
user
Welcome, thank you for choosing us.
assistant