Hello.
user
Hello. How can I help you?
assistant
I am Jennifer Smith. I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's fine, thank you for your service.
user
Welcome, have a nice day. Thank you for choosing us.
assistant