Hello.
user
Hello. How may I help you for the day?
assistant
Can you please help me in changing my recent reservation details? As my planned trip has been postponed to some other dates.
user
May I know your good name to check the status.
assistant
Sure, my name is Samuel Carter.
user
Ok, please allow me to check the reservation list by your name and check the ticket status.
assistant
Sure, take your own time.
user
I am very sorry to inform you, there is no active reservation found by your name in the reservation list.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for contacting our services.
assistant