Hello.
user
Hello. How may I help you at this moment?
assistant
I want to change my existing reservation due to my holidays get cancelled.
user
Sure, I am here to help you with that.
assistant
Can you help me for this one?
user
Could you provide me your name?
assistant
Sure, Angela Rodriguez here.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issues, thank you for the information.
user
Thank you for consulting us.
assistant