Hello.
user
Hello, how can I guide you for today?
assistant
I am Debra Thompson. Due to some personal reason, I want to cancel my reservation. Please can you help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's fine, thank you.
user
Thank you for contacting us, have a nice day.
assistant