Hello.
user
How can I assist you?
assistant
My name is Brenda Garcia, can you help me to change a flight ticket which my cousin had did recently?
user
Sure, I will assist you with that. Can you wait a moment?
assistant
Thank you for responding positively, I will wait.
user
Thank you for waiting. Sorry to inform you that the reservation you have asked for is not available in our records of reservation.
assistant
That is ok, may be my cousin had change and forgot to inform me.
user
Ok, thank you for choosing our agency.
assistant
Thank you for providing the information.
user