Hello.
user
Hello. How may I assist you today?
assistant
Donna Martinez here.
user
Nice meeting you Donna.
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, we are gleeful to help you. Please wait a moment to check your previous reservation.
assistant
I will wait.
user
We regret that, there is no reservation found with your name in our records.
assistant
Anyway, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant