Hi.
user
Hello.
assistant
I am Jack Evans.
user
Jack Evans. How may I help you?
assistant
I need to change my reservation as my records submission date got postponed. Can you help me?
user
Please give me some time to check your ticket status.
assistant
Sure.
user
Sorry, found no reservation by the name Jack Evans.
assistant
That's Ok, thanks for your assistance.
user
Thank you for approaching us.
assistant