Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Dorothy Turner here.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's Fine, Thank you.
user
Thanks for approaching us, wish you a nice day.
assistant