Hello.
user
Hello. How can I assist you?
assistant
My name is Amy Brown. I want to cancel my reservation, can you help me with that?
user
Ok, please wait a moment I will check.
assistant
Sure, I will wait for your reply.
user
Thank you for waiting. SOrry, there is no flight ticket been reserved on your name to cancel.
assistant
Ok, thank you for the information.
user
Ok, thank you for choosing our agency.
assistant