Hi. Lisa Perez here.
user
Hello, how may I help you?
assistant
Can you cancel my flight ticket reservation?
user
Sure, I can do that for you. Please be online for a while.
assistant
Ok.
user
Sorry to inform you that there is no reservation found under your name in our database.
assistant
Not a problem.
user
You are welcome and thank you for choosing us.
assistant
Thank you.
user