Hi.
user
Hello, how may I assist you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your good name?
assistant
I am Edward Moore.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant