Hi.
user
Hello, how can I help you?
assistant
I am unable to travel to airport to board my flight due to severe accident in my way to airport. So, I want to cancel my reservation. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please provide your name to check the reservation list?
assistant
My name is Brandon Edwards.
user
Ok, wait a minute please.
assistant
Ok.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant