Hello, I am Nicolas Hall.
user
Hello. How can I help you?
assistant
As I have health issue, help me cancelling my reservation.
user
Sure, Please wait a moment I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found by this name.
assistant
No problem.
user
Thanks for reaching us, have a nice day.
assistant
Thank you for your quick response.
user