Hello.
user
Hello. How may I guide you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am happy to help you.
assistant
Thank you.
user
For changing your reservation, we need to know your name to check your reservation status. So, please provide me your name.
assistant
Myself Jessica Robinson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say that, we have not found any reservation on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant