Hello.
user
Hello. How may I assist you at this moment?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with changing, please hold on for a moment to check your any active reservation with your name in my database. There is no any active reservation with your name in my database.
assistant
My reservation was done under the name Scott Martin.
user
Scott, I did not find any reservation with your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user