Hello.
user
Hello. How may I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
May I know your name?
assistant
I am Gary Thompson.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thanks for the information.
user