Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me in changing my existing reservation?
user
Sure, we are here to help you. May I know your name?
assistant
Thanks for the response. My name is Rebecca Perez.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok, sure. I will wait for your positive response.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for approaching us.
assistant