Hi.
user
Hello. How may I guide you at this moment?
assistant
Can you please assist me in cancel my recent reservation?
user
Sure, I am happy to help you with the ticket cancellation process. Can you please tell me your name?
assistant
Helen Gonzalez.
user
Ok, please wait a minute. I regret to inform you that, there is no active reservation found with your name to cancel.
assistant
Ok, no issues. Thank you.
user
You are welcome. Thank you for choosing us.
assistant