Hello,. I am Sharon Smith.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant