Hello.
user
Hello, how may I help you?
assistant
Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you very much for quick access. Myself Pamela Smith.
user
Please wait for a while.
assistant
Sure, I will wait for your kind response.
user
Sorry to inform you that there is no active reservation on your name.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thanks for contacting us.
assistant