Hello.
user
Hello, how may I assist you?
assistant
Myself Frank Hall. I want to change my existing reservation, can you help me?
user
Sure, please wait for a moment.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, no problem. Thank you for the information.
user
You are welcome.
assistant