Hello.
user
Hello. How may I aid for today?
assistant
My holiday trip has been postponed. So, I would like to cancel my recent reservation which is under my name.
user
Sure, may I know your name for finding a reservation?
assistant
Sure, my name is Sharon Smith.
user
I am sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for using our service.
assistant
You are welcome.
user