Hello.
user
Hello.
assistant
I am Frank Wilson.
user
How can I assist you for today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel to the trip. Can you please help me out with changing of my reservation?
user
Yes, I can help you. Sorry to inform you that there is no reservation found on your name.
assistant
Thanks for your quick response. That's fine, thanks for your information.
user
Thank you for reaching our agency.
assistant