Hello.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, due to some health issues. Can you please help me out with it?
user
Sure, we are here to help you.
assistant
Thank you for the response.
user
Can I have your name to proceed further?
assistant
Alexander Allen is my name.
user
Ok, please wait moment.
assistant
Ok, sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant