Hello.
user
Hello, how can I be your helping hand today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you please help me to change it?
user
Sure, we are here to assist you. May I know your name?
assistant
Sure, my name is Patrick Phillips.
user
Ok, please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name to change it.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant