Hi.
user
Hello,. How may I assist you?
assistant
I need your assistance in changing my earlier reservation as my plan to go for holiday vacation got postponed.
user
Sure, please wait for a minute I will revert you with current status. May I know your good name?
assistant
My name is Kimberly Thompson.
user
There is no reservation found with your name.
assistant
Ok, no problem. Thank you for the response.
user
Thank you for reaching us.
assistant