Hi. I am Deborah Scott.
user
Hello, How can I help you out?
assistant
I want to cancel my recent reservation, due to demise of my grand father. Can you help me in my cancellation?
user
Sure.
assistant
Thank you.
user
Can you please wait for couple of minutes? I will revert to you.
assistant
Sure, I will wait for your response.
user
Thanks for being patience but, sorry to inform you that, there is no reservation existed with name Deborah Scott.
assistant
Not an issue.
user
Ok, Thank you for reaching us.
assistant
Thank you for your kind information.
user