Hello.
user
Hello, how may I aid you?
assistant
Due to sudden work, I want to change my reservation. Can you please help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Pamela Thomas here.
user
Please wait for a while.
assistant
Ok.
user
Sorry to inform you that there is no active reservation on your name.
assistant
Ok, not an issue,. Thank you.
user
Thanks for reaching us, have a nice day.
assistant