Hi.
user
Hello. How can I help you?
assistant
My trip was postponed and I want to change my reservation, can you help me?
user
Definitely, may I know your name for changing reservation?
assistant
My name is Patrick Lewis.
user
Ok, please wait a moment.
assistant
Ok.
user
No reservation found on your name Patrick Lewis.
assistant
No problem.
user
Thank you for contacting us.
assistant
Thank you for searching.
user