Hello.
user
Hello.
assistant
Amy Perez here.
user
How can I assist you today?
assistant
Due to sudden change in my trip, I would like to change my reservation, so can you please help me out with changing of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a moment for checking the reservation.
assistant
Sure, take your time.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant