Hello.
user
Hello. How can I assist you?
assistant
I am Anna Robinson. I would like to book a flight ticket from JFK to EWR, could you please help me?
user
Ok, may I know your travelling dates?
assistant
Sure, my journey dates are 01/16 and 01/18.
user
Sorry, no flights available on your route.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant