Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, may I know your name please?
assistant
I am Barbara Miller.
user
Please wait.
assistant
Sure.
user
Sorry Barbara, there is no active reservation found with your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
My pleasure.
assistant