Hello.
user
Hello, how may I assist you for the day?
assistant
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
user
Sure, may I know your name please?
assistant
My name is Richard Thompson.
user
Wait a moment, Kindly.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to make changes.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant