Hello.
user
Hello. How can I assist you today?
assistant
Due to some personal issues, I want to cancel my reservation. Can you help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Myself David Clark.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
David, there is no reservation found under your name.
assistant
It's ok, no problem. Thank you for searching.
user
You are welcome.
assistant