Hello.
user
Hello, how can I give assistance to you?
assistant
I am James Phillips. I want to cancel my reservation due to postpone of my sister's marriage at New York. Can you help me?
user
Sure, we are here to help you with cancellation. Please wait for a while, to check the reservation on your name.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Thank you for information.
user
Thank you for availing our service.
assistant