Hello, Janet King here.
user
Hello, how may I best help you today?
assistant
Due to some personal problems, I want to change my existing reservation. Can you help me with this?
user
Sure, we are here to help you. Please standby, I will check the status and revert you.
assistant
Sure, I will wait.
user
Thanks for your precious time, no reservation was found on your name.
assistant
Ok, Thanks for your service.
user
Thank you for consulting us.
assistant