Hello.
user
Hello, May I know, how can I best assist you now?
assistant
Jeffrey Young here.
user
Ok.
assistant
Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not an issue, thank you for your information.
user
Thank you for opting us.
assistant