Hello.
user
Hello.
assistant
I am Helen King.
user
How may I assist you?
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Helen King, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant