Hello.
user
Hello.
assistant
Brandon Taylor here.
user
Brandon, how can I assist you?
assistant
I want to cancel my recent reservation due to my health is not supposed to travel in flight.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
It's ok, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant