Hello.
user
Hello. Do you need any help that I can assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I can help you with that one. On whose name that previous flight ticket has booked?
assistant
The ticket is under the name Anna Thomas.
user
Please give me a moment to check it.
assistant
Sure, take your own time.
user
Thank you for your patience, I could not find any reservation on your name in our previous list when I have checked.
assistant
No problem, thank you for checking.
user
Thank you for opting us, have a nice day.
assistant