Hello.
user
Hello. How may I assist you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Frank Edwards.
user
Wait a moment please.
assistant
Ok, take your time.
user
Frank Edwards, we haven't found any reservation under your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant