Hello.
user
Hello, how may I oblige you today?
assistant
I am Amanda Hernandez. Could you please help me with modifying my existing reservation which was reserved in the last week?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for contacting us.
assistant