Hi.
user
Hello, how may I help you?
assistant
Can you help me in modification of my reservation as my meeting got postponed?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you for your concern, my name is Nicole Johnson.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Oh! So sad to hear, it might not booked properly at the time of booking. Anyways thank you for the information.
user
Thanks for contacting us.
assistant