Hello, I am Angela Carter.
user
Hello, how may I assist you?
assistant
Can you aid me in cancelling my ticket?
user
Sure, hold on for a moment. Let me check. I found a reservation on your name.
assistant
Take your time. I have an emergency, so I need to cancel it.
user
Your ticket has been cancelled.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us.
assistant
Thank you.
user