Hi.
user
Hello, how may I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I am here to help you. May I know your name?
assistant
I am Helen Lewis.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to tell you that, there was no reservation found on your name to cancel it.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant