Hello.
user
Hello, how can I help you today?
assistant
Can you please change my reservation, due to bad weather conditions?
user
Sure, we are here to help you.
assistant
Thank you.
user
Kindly share you name.
assistant
My name is Jason Young.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no issue. Thank you.
user
Thanks for reaching us.
assistant