Hello.
user
Hello, how can I help you today?
assistant
Could you please help me with updating my dates in existing reservation?
user
Sure, I will help you with that. Can you please tell me your name?
assistant
I am John Hernandez.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
No worries, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant