Hi.
user
Hello, may I know how best I can help you today?
assistant
I am Katherine Roberts. Would it be possible to change my reservation to new travel dates?
user
Ok, please wait.
assistant
Sure, take your time.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you.
assistant