Hello.
user
Hello, how may I aid you today?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, may I know your good name please?
assistant
My name is Rebecca Miller.
user
Wait a minute.
assistant
Sure, take your time.
user
Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant