Hello.
user
Hello, how may I serve you today?
assistant
I am Michelle Roberts. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
That's fine, thank you for your service.
user
Thank you for availing us.
assistant