Hello.
user
Hello, how may I aid you today?
assistant
I need to change my reservation because my trip has been postponed. Can you assist me?
user
Sure, please share me your good name.
assistant
Jennifer Mitchell.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for opting us.
assistant