Hi.
user
Hello, How can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, May I know your name?
assistant
I am Donna Lewis.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
No issues, thank you for your response.
user
Thank you.
assistant