Hi.
user
Hello, how can I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
Sure, my name is Larry Phillips.
user
Give me a moment.
assistant
Sure, take your time.
user
Larry Phillips. I regret to inform that there is no reservation by your name.
assistant
No issues, thank you for your information.
user
Than you for contacting us.
assistant