Hello.
user
Hello. How can I assist you?
assistant
I am Rachel Moore here. I would like to change my previous source and destination codes. Can you please help me out in changing my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not a problem. Anyway, thank you for the information.
user
Thank you for contacting us.
assistant