Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, may I know your name please?
assistant
Sure, Michelle Clark here.
user
Ok, please wait.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
No issues, thank you for the information.
user
Most welcome.
assistant