Hello.
user
Hello. How can I assist you today?
assistant
I am Justin Evans. My exam has been postponed due to some issues, can you cancel my previous reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Justin, there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for your help.
user
You are welcome. Thank you for reaching us.
assistant