Hello, Scott Collins here.
user
Hello, how can I help you?
assistant
Due to an emergency meeting I have to cancel my recent reservation. Can you please help me out?
user
Sure, we here to help you, please wait a minute.
assistant
OK.
user
We found a reservation, are sure to cancel reservation.
assistant
Yes, you can proceed for cancelling the reservation.
user
OK, your reservation has been cancelled.
assistant
Thanks for the information.
user
Thank you, for contacting us.
assistant