Hello.
user
Hello, how may I support you?
assistant
I would like to cancel my reservation due to some issues, so help me in cancellation.
user
Sure, may I know your name?
assistant
I made a reservation earlier on the name of Samantha Campbell.
user
Ok, please wait.
assistant
Sure.
user
There is no reservation found on your name.
assistant
No problem, thanks for your service.
user
Thank you for opting us.
assistant