Hello.
user
Hello, how can I assist you now?
assistant
Owing to an emergency, I just need to change my existing reservation. Can you please help me to change it?
user
Sure, I am happy to help you with that.
assistant
Thanks for considering my request.
user
Please let me know your name to check your reservation status.
assistant
Sure, you can check my reservation on the name of Carolyn Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
Ok Carolyn Jones, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant