Hello.
user
Hello.
assistant
I am Virginia Scott.
user
Virginia Scott I will help you with your concerns.
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Ok, I will help.
assistant
Thank you.
user
The reservation is not found on your name, I am sorry for the inconveniences hope you understand.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for connecting our agency.
assistant