Hello.
user
Hello, how may I aid you today?
assistant
I am Pamela Young. I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, please be on hold.
assistant
Ok, thank you.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for opting us.
assistant