Hello.
user
Hello. How can I help you?
assistant
Can you please change my existing reservation, due to postpone of my meeting?
user
Sure, let me know your name to check your reservation details.
assistant
My name is Kevin Baker.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant