Hello.
user
Hello, how may I aid you?
assistant
My name is Brian Taylor.
user
Yes, Brian.
assistant
Due to a medical emergency at home. I would like to change my recent reservation.
user
Ok, please wait a moment let me check the details.
assistant
Ok.
user
Sorry Brian, there is no reservation found.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your time.
user