Hi.
user
Hello, good morning.
assistant
Myself Scott Davis.
user
How can I help you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
So sad to hear that, let me check. As per your request there is no reservation found on your name.
assistant
No issue. I will see some other alternative.
user
Ok. Thanks for reaching us.
assistant
Welcome.
user