Hi.
user
Hello, how best I can assist you now?
assistant
I would like to change my existing reservation, due to postpone of my business meeting. Can you please help me in changing?
user
Sure, I am glad to help you. On whose name, you want to change the reservation?
assistant
Larry Taylor.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Sorry to inform you that, no reservation was found on your name to change.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant