Hi.
user
Hello, may I know your name please?
assistant
Myself Michelle Robinson.
user
Yes, how can I help you?
assistant
Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem.
user
Ok fine, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found by your name.
assistant
It's ok.
user
Thank you and have a nice day.
assistant
Thank you.
user