Hi. I am Dorothy Smith.
user
Hello, how may I aid you?
assistant
I need to change my existing reservation, as my scheduled football match got postponed due to bad weather. Can you help me in my changing reservation?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant