Hello, Kevin Perez here.
user
Hello, how may I help you?
assistant
I have to assist my grandmother as she is undergoing an operation in Chicago. Please book a ticket for me from AUS to ORD.
user
Sure, may I know your travelling dates?
assistant
My itinerary dates are 03/31 and 04/02.
user
Yes Perez, I found a flight-1006 with Southwest airlines, can I proceed?
assistant
Please proceed.
user
Yes, your ticket is booked.
assistant
Thank you for booking my ticket.
user
Thank you for contacting us, have a safe journey.
assistant