Hello.
user
Hello. How may I help you?
assistant
My name is Catherine Taylor. I want to change my existing reservation as my date with my fiancee got postponed, can you please help me with that?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
No problem, thank you for your time.
user
Thank you for reaching us.
assistant