Hi.
user
Hello, how may I serve you now?
assistant
I have made a reservation for a connecting flight but journey time is more, it will be late to attend my meeting. So, please modify my reservation for a direct flight?
user
Sure, I will help you to find a direct flight. May I know on which name the reservation is made?
assistant
I am Elizabeth Anderson.
user
Thank you for the name, please wait for a moment while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant