Hello.
user
Hello.
assistant
I am Jennifer Adams.
user
How may I help you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
That's fine.
user
Thank you.
assistant
Thank you for your service.
user