Hello.
user
Hello, how may I help you today?
assistant
I am Kevin Garcia. I am planning to cancel my recent reservation, due to health issue.
user
Sure, I am here to help you.
assistant
Can you please cancel my ticket? Thank you.
user
Sure. Sorry Garcia, there is no reservation found as per your name to cancel it.
assistant
That's fine, thank you for your service.
user
You are welcome.
assistant