Hello.
user
Hello. What can I do to make your experience better with us?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I know your name to check the reservation list?
assistant
Myself Frank Campbell.
user
Thank you for providing your name, please wait a moment.
assistant
Ok.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to Cancel it.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant