Hello.
user
Hello, how may I help you today?
assistant
Owing an emergency, I would like to cancel my recent reservation. Please help me out.
user
Sure, we are perky to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
My name is Raymond Smith.
user
Please be on hold. I will check and revert you.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found on your name in our database to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for availing us.
assistant