Hello, Catherine Collins here.
user
Hello Collins, welcome to our travelling agency.
assistant
My father-in-law expired, so I want to cancel my recent reservation.
user
It is bad to hear. Please wait for a moment.
assistant
Sure, take your time.
user
Sorry Collins, there is no reservation found on your name to cancel your reservation.
assistant
It's ok, thank you for your service.
user
You are welcome.
assistant