Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me?
user
Sure, I will help you. Can you please provide your name for checking the reservation status?
assistant
I am Samuel Jackson.
user
Wait a moment please.
assistant
Sure.
user
Samuel Jackson, there is no active reservation found under your name in our database to cancel it.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user