Hello.
user
Hello. How may I assist you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you. Please help me with your name.
assistant
Thank you. Myself Sharon Campbell.
user
Please allow me a minute.
assistant
Sure.
user
Sharon Campbell, I am really sorry to inform you that there is no booking found on your name.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Thank you for reaching us. Have a great time.
assistant