Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Sure, can you please provide your name?
assistant
I am Katherine Clark.
user
Please be on hold, Clark.
assistant
Sure, take your time.
user
There is no reservation found active on your name, Clark.
assistant
Ok, no problem. Thank you for your information.
user
Thank you so much for choosing us.
assistant