Hello.
user
Hello.
assistant
I am Rebecca Campbell.
user
How may I assist you at this moment Rebecca?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel so can you please help me with that?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for using our services, have a great day.
assistant