Hi.
user
Hello, how may I assist you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Eric Robinson.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant