Hello.
user
Hello, good morning.
assistant
Gary Scott here.
user
Nice to meet you, Gary. How can I help you?
assistant
I need a quick cancellation because of the delay in my book launch program, can you help me?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Sorry Gary, there is no reservation found on your name. Thank you for approaching us, have a nice day.
assistant
That's fine, no issues. Thank you for your assistance.
user
You are welcome.
assistant