Hello.
user
Hello. How may I guide you today?
assistant
I have planned to go for Adventure trip, due to some issues it has been cancelled. Can you please cancel my reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
Sure, I am Nancy Walker.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant