Hello.
user
Hello. How can I assist you today?
assistant
I am Anna Anderson. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Anna, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant