Hello,.
user
Hello, how can I aid you today?
assistant
I am Kathleen Turner.
user
Ok.
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me out.
user
Sure, I will help you. Sorry Kathleen Turner, no reservation done on your name.
assistant
No issues, thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant