Hi.
user
Hello, how may I support you today?
assistant
I need a few changes in my reservation, can you please help me with it?
user
Sure, may I know your good name please to change your reservation?
assistant
Ok, Elizabeth Lopez is my name.
user
Thanks for providing your name, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to change.
assistant
Ok, leave it. Thanks for the information.
user
Thanks for opting us.
assistant