Hi.
user
Hello. How may I assist you?
assistant
Can you help me with cancelling my recent reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Timothy Mitchell.
user
Wait a moment please.
assistant
Take your time.
user
Timothy Mitchell, we haven't found any reservation under your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant