Hello, Donna Taylor here.
user
Hello, Donna. What can I do for you?
assistant
My exams have postponed due to heavy rainfall, can you please cancel my reservation?
user
Sure, give me a moment.
assistant
Ok.
user
I appreciate your patience. Donna, there is no reservation found under your name.Is there any other help are you looking for?
assistant
That's ok. Thank you for your information.
user
It's our pleasure. Thank you for contacting us, have a nice day.
assistant