Hello. Jennifer Scott here.
user
Hello Scott, how may I assist you today?
assistant
Please help me out in cancelling my reserved ticket due to some bad weather condition over there.
user
Sure, I am here to help you with this. Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry Scott, there is no reservation found as per your name to cancel it.
assistant
Its ok, thank you for informing.
user
You are welcome always.
assistant