Hello.
user
Hello, how may I aid you?
assistant
I am Seven Collins. Can you please help me to cancel my reservation as my exam was cancelled/.
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Sure, I will wait for your response.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user