Hello, I am Mark Miller.
user
Hello, how can I assist you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, please wait for a moment. I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, no reservation was found with your good name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your service.
user