Hello.
user
Hello, how can I assist you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Ronald Lopez.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant