Hi.
user
Hello.
assistant
I am Debra Davis.
user
How can I assist you?
assistant
Can you please change my existing reservation as my plan to attend a seminar got postponed?
user
Sure Davis, please wait a moment.
assistant
Sure, I will wait.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for the information.
user