Hello,.
user
Hello, can I help you today?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Please help me out.
user
Ok, may I know do you want to cancel it or change it?
assistant
Please change my reservation.
user
Ok, may I know your name?
assistant
I am Dennis Garcia.
user
We found your reservation, can I know your new journey details?
assistant
My travelling dates are from 08/31 to 09/02. I want to fly from AUS to EWR.
user
Thank you, please wait.
assistant
Okj.
user
We found a flight of Delta airline, flight number as 1000 with the fare of 100.
assistant
Please go with booking.
user
Your ticket has been booked.
assistant
Thanks for availing us.
user
Thank you.
assistant