Hello.
user
Hello, Good Morning.
assistant
My name is Katherine Lewis.
user
How may I guide you?
assistant
Due to an emergency my trip got cancelled.
user
Sure, please hold on for a moment while I check for any existing reservations.
assistant
Ok, please check.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your information.
user