Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you. May I know your good name please?
assistant
Janet Parker here.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry, no reservation found on your given name.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant