Hello.
user
Hello, how may I assist you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, we are here to assist you. May I know your name?
assistant
Donald Lee here.
user
Ok, please wait.
assistant
Ok.
user
We cancelled your reservation successfully.
assistant
No problem, Thank you.
user
Thank you for opting us.
assistant