Hi.
user
Hello. How can I help you?
assistant
I have an earlier reservation to sign a new contract with my client, due to some problems it got postponed. Could you please help me with changing my reservation?
user
Sure, may I know your name?
assistant
My name is Thomas Brown.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant