Hi.
user
Hello, how can I help you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, kindle share your name.
assistant
My name is Anna Scott.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
No problem, thank you.
user
Thanks for reaching us.
assistant