Hello.
user
Hello, how can I aid you today?
assistant
I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please share me your name?
assistant
Myself Scott Young.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us, have a nice day.
assistant