Hi.
user
Hello.
assistant
I am George Brown.
user
How can I aid you today?
assistant
I want to change my existing reservation due to postpone of my exams, so can you please help me with this?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry to inform this, no reservation is found on your name in our database.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant