Hello.
user
Hello, how can I assist you for today?
assistant
I am Sharon Anderson. I would like to cancel my recent reservation because of some personal issue, can you help me with this?
user
Sure, I am here to help you in cancellation of your reservation.
assistant
Thank you.
user
Please be on hold for sometime to check the active reservation with your name in our booking list.
assistant
Sure, take your own time.
user
I regret to say that Sharon Anderson, there is no active reservation with your name to cancel.
assistant
That's fine, thanks for your information anyways.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant