Hello.
user
Hello, how may I lend a hand to?
assistant
Could you please help me to change my reservation?
user
Sure, I am here to help you for this. Let me check your reservation status in our records.
assistant
Ok.
user
For changing the reservation. May I know your name please?
assistant
My name is Charles Jones.
user
Please wait for a while.
assistant
Sure.
user
I found your reservation, can you please provide me your new airport codes?
assistant
My airport codes are IAH and DTW.
user
Could you please share me your travel dates?
assistant
My travelling dates are on July 24 and July 26.
user
Is there any specifications regarding your journey?
assistant
I need a direct flight.
user
Please wait for a while.
assistant
Sure.
user
As per your criteria, I found a flight with Jet Blue airlines and the ticket fare is 100. Shall I proceed for this?
assistant
You can proceed.
user
Your ticket is reserved in economy class with the flight-1027. Your depart time is 3:00 AM, and again your arrival time is 11:00 AM.
assistant
Thank you.
user
Thank you very much for contacting our agency.
assistant