Hello.
user
Hello, how may I assist you today?
assistant
Brandon Martin here. I want to cancel my ticket as I am sick.
user
Sure, I am here to help you.
assistant
Ok.
user
Please hold on, while I will check in the previous list.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thank you for contacting us, hope to serve you again.
assistant