Hello, I am Ashley Young.
user
Hello, how can I help you for the day.
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you. Please wait for a moment.
assistant
OK.
user
Sorry, we found no reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant