Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you. May I know your name please to check your reservation status?
assistant
Thank you for accepting my request. I am Elizabeth Rodriguez.
user
Please wait a moment.
assistant
Sure.
user
Elizabeth, your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant