Hello.
user
Hello.
assistant
I am James Clark.
user
How can I help you?
assistant
As my exam is postponed, I want to cancel my reservation. Can you help me?
user
Ok, please wait a while, I will check and inform you.
assistant
Sure.
user
There is no reservation on your name in our database.
assistant
No issue, thank you for checking.
user
Thank you for opting us.
assistant