Hello.
user
Hello, what can I do for you?
assistant
Melissa Hill here.
user
Nice to meet you Hill.
assistant
I want to cancel my reservation as my Civil project is cancelled.
user
Ok, please hold on for a moment.
assistant
Ok.
user
Sorry to say this Hill, there are no flight ticket under your name.
assistant
It's ok. Thank you for helping me.
user
Do you have any other requirements?
assistant
No thanks.
user
Thank you for reaching us.
assistant