Hello. Christine Allen here.
user
Hello, how may I aid you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation on your name.
assistant
Thank you for taking my request into consideration, take your time.
user
Sorry Christine Allen, there is no reservation on your name.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user