Hello.
user
Hello, How can I help you?
assistant
Myself Brenda Rodriguez.
user
Ok.
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us.
assistant