Hello.
user
Hello. How may I help you out?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Thank you and myself Kathleen Parker.
user
Sorry, there are no reservations found.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant