Hi.
user
Hello.
assistant
Janet Carter here.
user
How may I be of your service?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I'll help you in changing an existing reservation. Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation by this name.
assistant
No problem, thank you.
user
Thank you for approaching us.
assistant