Hello.
user
Hello, how may I lend a hand to?
assistant
Can you please help me to change my reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Shirley Williams.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Sure.
user
Sorry to inform you, no reservation is found with your credentials.
assistant
Ok, not a problem. Thank you.
user
Thank you very much for approaching our agency.
assistant