Hello.
user
Hello, how can I help you?
assistant
Can you please help me in changing my existing reservation, as my exams got postponed?
user
Sure, I can help you with that one.
assistant
Thank you.
user
May I know your name for checking purpose?
assistant
Sure, my name is Jack Miller.
user
Please allow me a moment.
assistant
Ok, sure. Take your own time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change the booking.
assistant
Ok, no problem. Anyways, thank you.
user
You are most welcome and have a nice day, thank you for reaching us.
assistant