Hello.
user
Hello, how can I aid you today?
assistant
Can you help me in changing my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Barbara Evans.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant