Hi.
user
Hello, how can I assist you?
assistant
 Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your name?
assistant
Sure, Dorothy Wright here.
user
Ok, please wait a minute.
assistant
Sure.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, you can.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your kind assistance.
user
Thank you.
assistant