Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
My name is Carolyn King.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thanks for remaining so positive, we are sorry to say that there is no active reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thanks for approaching us, wish you a nice day.
assistant