Hi.
user
Hello.
assistant
Susan Allen here.
user
How may I help you, Susan?
assistant
Due to health issues, I want to quit my trip. Can you please cancel my recent booking?
user
Ok, please wait for a minute.
assistant
Sure. I'll wait.
user
Susan, there is no reservation found with your details.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant