Hello, I am Jonathan Rodriguez.
user
Hello, how may I help you?
assistant
Due to some health issues I want to change my existing reservation, can you please help me with that?
user
Ok, please wait a moment I'll check the details and get back to you.
assistant
Sure.
user
Sorry, in my database I didn't found any details regarding your reservation.
assistant
Ok, no issues.
user
Thanks for reaching us. Have a nice day.
assistant
Thanks for your service.
user