Hello, I am Edward Martinez.
user
Hello, how may I assist you?
assistant
I want to modify my reservation due to an emergency, can you help me?
user
Sure, I am here to help you. Hold on for a moment.
assistant
Sure.
user
Sorry Edward, there are no flights reserved on your name.
assistant
No issues. Thank you for checking.
user
Welcome. Thank you for choosing us.
assistant
You are welcome.
user