Hello,. I am Patrick Turner.
user
Hello, how may I assist you?
assistant
Due to heavy rainfall, my scheduled dates has been postponed.So I would like to change my existing reservation. Could you please help me with reservation?
user
Please wait, I will let you know.
assistant
Ok.
user
Sorry, we do not found any active reservation in your name. Thanks for reaching our service.
assistant
Thank you.
user