Hello,.
user
Hello, how can I render you today?
assistant
I want to cancel my recent reservation due to my board meeting got preponed. Can you please help me in cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Melissa Turner.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for opting us.
assistant