Hello.
user
Hello. How may I help you today?
assistant
I would like to cancel my reservation, can you help me in that?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, myself Jason Davis.
user
Please wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for approaching us.
assistant