Hi. I am Michelle Miller.
user
Hello, how may I assist you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, wait a minute.
assistant
Ok.
user
We could not find any reservation on your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant