Hello.
user
Hello, how may I serve you?
assistant
Can you please help me in changing my recent reservation details? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name please?
assistant
Sure, Frank Anderson here.
user
Give me a moment.
assistant
Sure, take your own time.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Oh! That's ok, thank you anyways.
user
Thank you for reaching us.
assistant