Hi,. I am Emma White.
user
Hello, How can I aid you?
assistant
 Will you please assist me in changing my reservation as the invitation which I got to attend for music festival got postponed?
user
Sure, I will assist you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation on your name.
assistant
Thank you.
user
Thank you.
assistant