Hello.
user
Hello. How can I help you at this moment?
assistant
Can you please change my existing reservation, due to an emergency?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please, provide me your name to check your reservation status.
assistant
My name is Frank Clark.
user
Ok, please wait for a while. I will check with it and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a good day.
assistant