Hello.
user
Hello, how can I help you?
assistant
I am Kimberly Mitchell. Owing an emergency, I want to cancel my recent reservation. Can you please help me? Thank you.
user
Sure, we are here to help you. Wait for some time.
assistant
Ok, take your time.
user
Thanks for waiting there is no reservations found on your name.
assistant
It's ok, thank you for checking.
user
Thanks for choosing us.
assistant