Hello, I am Frank Johnson.
user
Hello, how can I serve you?
assistant
Due to sudden changes, my sister engagement has been preponed. I want to cancel my reservation. can you please help me with it?
user
Sure, please wait a moment I will check and let you know.
assistant
Ok.
user
Sorry, we did not found reservation on your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant