Hello, Joseph Phillips.
user
Hello, how may I be your aid today?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you help me for this?
user
Sure, please wait for a while, I will check the reservation on your name and inform you.
assistant
Sure.
user
Thank you for waiting, sorry to inform you that there is no reservation found on your name.
assistant
Thank you for your service.
user