Hello.
user
Hello, how can I oblige you today?
assistant
Can you please help me to modify my previous reservation?
user
Sure, please share your good name?
assistant
Sure, I am Cynthia Walker.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name, please share your new trip dates.
assistant
Sure, my trip dates are on Jan 17th to 19th.
user
Do you need a connecting flight?
assistant
Yes, I prefer it.
user
Which airports do you prefer to start and land on?
assistant
My airport codes are AUS - IAD.
user
Do you have any other specifications?
assistant
I prefer a business class to go.
user
Thank you for your details, there are no flights found with the given class.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant