Hello.
user
Hello, How can I aid you?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Joshua Lopez.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting. No reservation on your name.
assistant
No problem, thank you.
user
Thank you.
assistant