Hi, I am Donald Anderson.
user
Hello, how can I help you today?
assistant
I just want to cancel my recent reservation due to my seminar got cancelled.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, thanks for your information.
user
Thanks for choosing us.
assistant