Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation because my final examination is got cancelled. Can you help me?
user
Can you please wait a moment, let me check with the details.
assistant
Sure.
user
Please provide me your name.
assistant
Yes, I am Jessica Perez.
user
Jessica, there are no active reservation on your name to cancel.
assistant
Ok, not an problem. Thank you for your time.
user
Thank you for reaching our service.
assistant