Hello.
user
Hello. How may I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your name?
assistant
Thank you for your response, my name is Rachel Rodriguez.
user
We found a reservation on your name, shall I cancel it?
assistant
Please cancel.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you.
assistant