Hello.
user
Hello.
assistant
Patrick Thompson here.
user
How can I assist you today?
assistant
Due to sudden change in my planned location of my journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available on your name Patrick Thompson.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a good day.
assistant
Welcome.
user