Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation because my trip has been postponed, can you assist me?
user
Sure, will you mention your name for checking the reservation status?
assistant
Kevin Carter.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
No problem, thank you for searching.
user
Welcome, have a great day.
assistant