Hello. I am Shirley Baker.
user
Hello, may I know how best I can help you today?
assistant
I need to book a ticket with fare of 500 and it should be a direct flight. Could you please help me in doing that?
user
Ok, please provide your airport codes?
assistant
My airport codes are PHX and IAH.
user
I need your travel dates to search a flight for you?
assistant
My travelling dates are 05/19 and return on 05/21.
user
1002 plane in Southwest airline is available with a fare of 200, are you ok with this?
assistant
Is it direct flight?
user
Sorry, no direct flights are available.
assistant
No problem, thank you for your information.
user
Thanks for reaching us, have a good day.
assistant