Hi. Jason Martin here.
user
Hello, how can I assist you today?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office.
user
Ok. May I know your name?
assistant
Above mentioned.
user
Please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found with your name to change.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant