Hello. I am Jack Philips.
user
Hello, how may I aid you for today?
assistant
I am Jack Phillips. I would like to change my reservation as I am leaving for my hometown, can you please help me out?
user
Sure, I will try my best in changing your flight ticket reservation.
assistant
Thank you.
user
Sorry to say this Jack, there are no reservations which are active under your name to change.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here.
assistant