Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Sandra Perez.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thanks for reaching us.
assistant