Hi.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation due to the ongoing tornado at my destination has been postponed. Can you help me with changing?
user
Sure, can I have your name please?
assistant
Timothy Mitchell is my name.
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant