Hi.
user
Hello. How may I serve you today?
assistant
Can you help me cancel my reservation which was made on the name of Joseph Clark?
user
Sure, I'll try to cancel your ticket. Please wait a moment I will check the reservation list.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's fine, thank you.
user
Thank you for reaching us.
assistant