Hello.
user
Hello. How may I assist you at this moment?
assistant
I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you in cancelling, may I know your name please?
assistant
My name is William Roberts.
user
Roberts, there is no any active reservation with your name in my database.
assistant
Ok, thank you for your information.
user
Thank you for reaching us.
assistant