Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you help me in changing my recent reservation as my exams got postponed.
user
Sure, I am here to assist you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status in our database?
assistant
I am Charles Gonzalez.
user
Wait a moment please.
assistant
Sure.
user
Charles Gonzalez, there is no active reservation found under your name in our database.
assistant
Not an issues, I think it has been done in other airline. Thank you for your assistance.
user
Thank you for contacting us.
assistant