Hi.
user
Hello, how could I support you?
assistant
I am Cynthia Carter and I want to change an existing reservation due to my exams got postponed.
user
Please wait a moment. May I have your name please?
assistant
I already mentioned above.
user
Ok. Sorry to notify you that there is no reservation found on your name.
assistant
Ok, thanks for your help.
user
Thank you for choosing us.
assistant