Hi.
user
Hello, may I know how best I can help you today?
assistant
I made a reservation earlier to go for a holiday trip with my friends, due to some financial problems I want to change my existing reservation. Can you help me out?
user
Sure, we are here to fulfil your request.
assistant
Thank you.
user
May I know your name to find your recent reservation?
assistant
Sure, Justin Walker is my name.
user
Sorry, we did not find any reservation on your name to change.
assistant
Thank you for quick response.
user
Thank you for making us to serve you today.
assistant