Hi.
user
Hello.
assistant
I am Jacob Robinson.
user
How may I assist you?
assistant
I need to cancel my reservation, can you help me out please?
user
Yes, I can help you. Give me a moment.
assistant
Sure, take your own time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for consulting us.
assistant