Hello.
user
Hello. How can I help you?
assistant
I am Elizabeth Perez. Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
user
Sure, I will help you to change your existing reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant