Hello.
user
Hello. how can I help you?
assistant
Emma Davis here.
user
Nice to meet you Emma.
assistant
Actually we friends were unable to arrange money for the tour, so we want to change our existing reservation. Can you help me with this?
user
Oh! No, so, sad to hear. Ok, I am here to help you, wait a moment to check it.
assistant
Ok, I am waiting.
user
Thank you for waiting. Sorry Emma, we could found any ticket reserved on your name.
assistant
Ok, no problem.
user
Thank you for contacting us Emma, Reach us in future.
assistant
Thank you.
user
You are welcome.
assistant