Hello.
user
Hello, how can I guide you today?
assistant
I am Gary Thomas. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
user
Sure, we are here to cancel you recent reservation. Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant