Hello, I am Nancy Taylor.
user
Hello, how can I support you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation.
assistant
Thank you. OK.
user
Thank you for being patience, we found a reservation with your name. Shall I cancel it?
assistant
Can you please cancel it.
user
Yes, your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for availing us.
assistant