Hello.
user
Hello. How may I help you today?
assistant
I am Ronald Turner.
user
Nice to meet you Ronald Turner.
assistant
I want to cancel my recent reservation, due to exams. Can you please cancel my ticket?
user
Ok, please wait for a while I will revert you back with status of your reservation.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
That's fine, thank you for your help.
user
Welcome, have a nice day.
assistant