Hi. I am Carol Phillips.
user
Hello, how may I guide you?
assistant
I would like to change my existing reservation, due to my audio release dates have been changed. Can you help me with this?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Carol, I have found your reservation. please mention your airport codes.
assistant
My airport codes arr from IAD to HOU.
user
May I know your trip dates please?
assistant
My journey dates are from 11/17 to 11/19. I need a direct flight in my journey.
user
Sorry, no flights has been found based on your request.
assistant
Not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant