Hello.
user
Hello.
assistant
Debra Brown here.
user
How can I assist you Debra Brown?
assistant
I will be modifying my recent reservation due to some health issues, can you help me please?
user
Sure, I will help you with this.
assistant
Thank you. Ok, please check with my previous reservation and let me know my ticket status.
user
There is no active reservation found under your name in our database.
assistant
Oh! That's very sad news. Anyways, thank you for checking.
user
Thank you for contacting us.
assistant
Most welcome.
user