Hello, I am Michelle Phillips.
user
Hello, how may I render you?
assistant
I want to cancel my recent reservation due to my football match got cancelled, can you please help me with that?
user
Sure, please hold on.
assistant
Ok.
user
Thank you for your valuable time. No reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant