Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you in cancelling the ticket. Can I know your full name please?
assistant
Thank you. Please check my reservation with my name David Hall.
user
Ok, please give me a minute.
assistant
Sure, take your time.
user
I have found your previous reservation in our portal and successfully cancelled your ticket.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant
Most welcome.
user