Hello.
user
Hello. How can I help you?
assistant
I am Shirley Williams.
user
Glad to meet you Shirley Williams.
assistant
I got a chance in India idol but unfortunately I didn't get a chance in final.So, now I'm not going to Chicago where this event will be held. So, can you help me to cancel my ticket?
user
Sure, I will help you with it.
assistant
Ok fine.
user
There is no reservation with your details.
assistant
It's ok. Thanks for checking.
user
Thank you for approaching us. Have a nice day.
assistant