Hi.
user
Hello, how can I serve you at this moment?
assistant
Can you please help me in changing the reservation as my family function got postponed?
user
Sure, may I know your name to proceed further?
assistant
I am Ashley Williams.
user
Please stand by.
assistant
Ok.
user
Sorry, there was no reservation found with your name in our portal.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching out to us.
assistant