Hello,. I am Donald Brown.
user
Hello, how may I help you today?
assistant
Can you please change my existing reservation, due to postpone of my exams?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issue. Thank you.
user
Thank you for availing us.
assistant