Hello.
user
Hello, how can I help you today?
assistant
I have already made a reservation earlier to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
user
Sure, we are glad to help you to change your recent reservation. May I know your name?
assistant
Sure, I am Cynthia Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok. Thank you for providing information.
user
Thank you for availing us.
assistant