Hi.
user
Hello.
assistant
I am Joseph Adams.
user
How may I assist you today?
assistant
Could you please help me to cancel my recent reservation as my exams got post pone due to some technical issues.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on, I will check in the reservation list.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant