Hi, I am Cynthia Phillips.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation due to heavy rains, can you please help me in cancelling my ticket?
user
Sure. Please wait for a while, I will check and revert you.
assistant
Ok.
user
Sorry, we did not found any reservation on your name.
assistant
Ok, thank you for your response.
user
Thanks for connecting with us.
assistant