Hello. My name is Stephen Collins.
user
Hello, do you need any help from us?
assistant
I want to cancel my reservation as I am sick and cannot go on trip. Can you please help me in doing that?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No problem, thank you for checking it.
user
You are welcome.
assistant