Hello.
user
Hello. How may I help you at this minute?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Ok, I am here to help you with that.
assistant
Thank you for your response.
user
May I know your good name?
assistant
Sure, my name is Kevin Parker.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Oh! It's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user