Hello.
user
Hello, how can I help you?
assistant
Can you please help me to change the travel dates in my past ticket?
user
Sure, may I know your name please?
assistant
My name is Anna Thompson.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
It's ok, not an issue with that. Thank you for checking the ticket status.
user
Thank you for opting us.
assistant