Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation due to postponement of my schedule to Denver. Can you please help me to cancel my reservation?
user
Sure, I will help you in cancelling. May I know your name?
assistant
I am Shirley Lewis.
user
Sorry, no reservation found with your name to cancel your reservation.
assistant
Ok, fine. Thank you for the information.
user
Thank you for opting us.
assistant