Hello.
user
Hello.
assistant
I am Rachel Evans.
user
How can I help you?
assistant
Due to bad weather, so I need to cancel my recent reservation. Can you please help me with it?
user
Please wait a while.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant