Hi.
user
Hello,.
assistant
I am Donald Taylor. I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
user
Sure, we are here to aid you.
assistant
      Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name  Donald Taylor in our reservation list.
assistant
That's ok.
user
Thank you for availing us.
assistant
Thank you for the response.
user