Hello.
user
Hello.
assistant
Carol Phillips here.
user
Carol, how can I render you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you. Hold on for a moment. Let me check in our data base.
assistant
Ok, I will wait.
user
Sorry Carol, there are no flights reserved on your given name formerly.
assistant
Anyway, thanks for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant