Hi.
user
Hello.
assistant
I am Richard Garcia.
user
How may I guide you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant