Hello.
user
Hello.
assistant
I am Sharon Turner.
user
Sharon Turner, how may I assist you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, I will help you. Please allow me a minute.
assistant
Ok.
user
 Sharon Turner, I regret to inform you that there are is no booking done on your name.
assistant
Its ok, thank you.
user
Thank you for reaching us. Have a great time.
assistant