Hello.
user
Hello, how may I assist you today?
assistant
Due to issues happening on departition of states at my visiting location, I want to postpone my trip to some other dates. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Carolyn Robinson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for choosing us.
assistant