Hello.
user
Hello, how can I assist you?
assistant
Myself Gregory Evans. I just want to cancel my recent reservation due to some health issues, can you please help me cancelling?
user
Ok, I will check.
assistant
Ok.
user
Thank you for waiting I did not found your name in our record of reservation.
assistant
That's ok, thank you for your information.
user
Thank you for connecting with our agency.
assistant