Hello.
user
Hello, how can I be of your help?
assistant
Would you please help me to cancel my reservation on the name of Margaret Williams?
user
Sure, please wait a minute. I will check and get back to you.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found against your name.
assistant
Not an issue. Thanks for your time.
user
Thank you for reaching us.
assistant