Hello.
user
Hello, how may I amend you today?
assistant
I would like to change my reservation on the name of Ruth Miller as I have an urgent work in my office. Will you please aid me in changing?
user
Sure, we are euphoric to help you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation on your name to change it.
assistant
Sure.
user
Thank you for your time. We are sorry to inform you that there was no reservation found on your name in our database.
assistant
No worries, thanks for your prompt response.
user
Thank you for contacting us.
assistant