Hello.
user
Hello, how may I aid you now?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with this?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, I am Mark Brown.
user
Ok, please wait.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Ok, Thank you for your help.
user
Thank you for choosing us.
assistant