Hello. I am Anthony Hill.
user
Hello, how may I aid you for today?
assistant
I would like to cancel my reservation as I got hospitalised, can you please help me out?
user
Yes, I am here to help you about that.
assistant
Thank you.
user
Hill as you have mentioned I have not found active reservation under your name.
assistant
Ok no problem, thank you for your services.
user
My pleasure, thank you for reaching out here.
assistant