Hello, this is Kathleen Thompson.
user
Hello, please inform me in what way can I assist you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me in that?
user
Sure, we are here to help you with it.
assistant
Thank you.
user
Please wait for a moment, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on the name, Kathleen Thompson.
assistant
Ok, it is not an issue. Thank you for your service.
user
Thank you.
assistant