Hello.
user
Hello, how can I assist you today?
assistant
I am Shirley Edwards, My plan to visit my father has been cancel, please help me to cancel my ticket.
user
Sure, please wait for a while, let me check your reservation and revert to you.
assistant
Ok.
user
Sorry, unfortunately no reservation found with provided name.
assistant
Thank you for the information.
user
Thanks for opting us, have a nice day.
assistant