Hi.
user
Hello. How can I assist you today?
assistant
I need to reschedule my trip dates due to my leaves are not approved. Can you help me in change an existing reservation?
user
Sure, I am here to help you. Please provide me your name.
assistant
I am Emma Roberts.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry Emma, I did not find any reservation by your name.
assistant
Ok, not an issue. Thanks for your information.
user
It's my pleasure.
assistant