Hello.
user
Hello. How can I assist you?
assistant
Yesterday I have booked a ticket from Washington but your agent misplaced my origin code from Washington to Boston. Can you please change my existing reservation?
user
Sure, we are happy to assist you. May I know your name to check the details of your reservation in airline data?
assistant
Your agent had been recorded my ticket in the name of Shirley Roberts.
user
Ok, please wait for a while. I will check and let you know.
assistant
Ok, sure take your own time but I am waiting for a positive response.
user
Thanks for your valuable time.
assistant
You are welcome.
user
Sorry to inform you that there was no existing reservation found on your name.
assistant
Ok, fine not an challenge.
user
Do you want any new reservation?
assistant
No, I did not have any plans. If any, I will revert back you for reservation.
user
Thank you for choosing our agency.
assistant
Thank you for your information.
user
Have a pleasant day. Most welcome.
assistant