Hello. I am Laura Lee.
user
Hello, how may I aid you?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us, have a nice day.
assistant