Hello.
user
Hello. In which way I can assist you today?
assistant
Suddenly I got a call from my project manager to attend the meeting on the same departure date, so I am looking to change my travel dates. Can you please help me in changing the details?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, I am Justin Lopez.
user
Ok, please be on hold to check.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no reservation with your name in our records.
assistant
That's fine. Thank you for your valauble information.
user
Welcome.
assistant