Hello.
user
Hello. How may I assist you?
assistant
I am David Lopez, can you help me to change my reservation?
user
Sure, David please wait a moment.
assistant
Because of postpone of my holiday trip. Sure.
user
Thank you for your patience, there is no reservation found on your name.
assistant
That's fine for me. Anyway, thank you for your help.
user
Ok, thank you for reaching us.
assistant