Hello.
user
Hello.
assistant
Stephen Young here.
user
How may I help you?
assistant
Can you please help me out in changing my existing reservation? As I'm not feeling well to do journeys right now.
user
Ok, I will help you with that and change your reservation.
assistant
Ok.
user
Please wait a moment while I check and let you know that status.
assistant
Sure, I'll wait for your response.
user
Sorry Stephen Young, I did not find your reservation in our records of the reservation.
assistant
Oh! May be I did a wrong booking. Thank you for giving the information anyways.
user
Thank you for choosing our agency.
assistant