Hello.
user
Hello, how may I support you?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me?
user
Sure, may I know your name?
assistant
Michael Phillips is my name.
user
We found a reservation with your name and cancelled it.
assistant
Yes, please cancel.
user
Thanks for availing us. We cancelled it.
assistant
Thanks for your help.
user