Hello.
user
Hello. How can I assist you today?
assistant
I am Matthew Roberts here. I want to cancel my recent reservation due to some health issues. Can you please help me in that?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
Thank you for waiting, here there is no reservation found under your name in our database.
assistant
Ok, not a problem. Anyway thank you for your information.
user
Thank you for reaching us.
assistant