Hi.
user
Hello, how can I assist you?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Kathleen Jones.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Kathleen Jones, there is no active reservation found under your name to do changes in that.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant