Hi.
user
Hello, how can I help you today?
assistant
Actually, I want to cancel my reservation which is recently done due some personal issues, can you please help me out?
user
Sure, may I know your good name?
assistant
Sure, my name is Larry Hernandez here.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant