Hello.
user
Hello, how may I aid you?
assistant
I am Katherine Lee. Can you please change my existing reservation which I have done earlier?
user
Sure, I am glad to help you with that. Please give me a moment to check your reservation status.
assistant
Sure, take your own time.
user
Sorry, for the inconvenience, there is no reservation found on your name.
assistant
Ok, no problem. Anyways, thanks for the help.
user
Thank you for reaching us.
assistant