Hello.
user
Hello. How can I assist you today?
assistant
I am Barbara Adams.
user
Nice to meet you.
assistant
I want to change my reservation, due to heavy rainfall in New York, can you help me in change the reservation?
user
Please give me a moment. There is no reservation found under your name.
assistant
Sure. That's ok, thank you for your information.
user
Welcome, have a great day.
assistant