Hello.
user
Hello, how may I assist you?
assistant
Due to some family problems I want to change my existing reservation. Can you please help me with this?
user
Sure, may I know your good name please?
assistant
Jessica Smith here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for checking.
user