Hello. I am Anna Martinez.
user
Hello, how can I assist you for the day?
assistant
 I want to cancel my reservation because I have exams in my college so I am unable to travel those dates so please cancel my ticket?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
We found a reservation on your name. Shall I proceed to cancel?
assistant
You can proceed.
user
Your reservation has been cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant