Hello, Linda Thompson here.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation, as I am not feeling good to travel in this cool weather. Can you please help me?
user
Sure, I will help you with that. Please let me check your reservation status first.
assistant
Ok.
user
There is no reservation found under your name in our data base, Linda.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, thank you for choosing us.
assistant