Hello.
user
Hello, how may I oblige you today?
assistant
I am Anna Mitchell. I want to change an existing reservation, due to my business meeting got postponed. Could you help me in changing the reservation?
user
Sure, we are gladly here at your service. Please hold a moment, let me check your recent reservation.
assistant
Sure.
user
Thanks for your time, sorry, unfortunately no reservation found on your name.
assistant
Not an issue. Thanks for your quick response.
user
Thank you for reaching us, have a pleasant day.
assistant