Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
user
Sure, please wait for a moment.
assistant
Please check the reservation on the name of Donald Taylor.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant