Hello.
user
Hello, how can I help you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?
user
Sure, please wait for a moment. May I know your good name?
assistant
My name is Charles Evans.
user
Thanks for providing your good name. No reservation was found with your name.
assistant
That's not a problem. Thanks for your information.
user
Thanks for reaching us.
assistant