Hello. I am Jacob Anderson.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure.
user
I found a reservation on your name and cancelled it successfully.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant