Hi.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, could I have your name please?
assistant
Jacob Allen here.
user
Ok, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
That's Fine, Thank you for the information.
user
You are welcome.
assistant