Hello.
user
Hello, how can I help you?
assistant
I want to change my recent reservation as my joining date got postponed. Can you help me in changing?
user
Please provide me your name so that I can check with the system.
assistant
My name is Janet Mitchell.
user
Give me a moment.
assistant
Sure.
user
Janet Mitchell, I regret to inform that there is no reservation by your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant