Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden change of my trip dates. Can you help me with that?
user
Sure, may I know your good name?
assistant
I am Amy Martin.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant