Hello.
user
Hello, how can I guide you for today?
assistant
Please cancel my active reservation as my meeting was cancelled.
user
I will help you with that. May I know your name?
assistant
Myself Brian Young.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us, have a nice day.
assistant