Hello.
user
Hello, how may I aid you?
assistant
I am planning to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, please provide your name.
assistant
Sure, my name is Nicole Hernandez.
user
Let me check your ticket status in our database.
assistant
Ok, take your time.
user
Sorry Nicole Hernandez, no reservation is available by your name.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant