Hi.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation due to post pone of my trip, please help me with it.
user
Sure, in order to check your reservation we need your name.
assistant
Sure, I am Patricia Edwards.
user
Thanks for your name, please wait. Thanks for waiting, we did not find any reservation based on your name.
assistant
Ok, thanks for the information.
user
Thanks for availing us.
assistant