Hi,.
user
Hello. How can I assist you for the day?
assistant
Please cancel my reservation owing to an emergency.
user
Sure. May I know your name please?
assistant
I am Cynthia Hill.
user
Please hold for a moment. let me check the previous reservation status.
assistant
Ok.
user
Sorry to say, there is no reservation found with your name in our database.
assistant
Thanks.
user
Thank you for contacting us, have a nice day.
assistant