Hi.
user
Hello.
assistant
I am Emily Campbell.
user
How can I assist you?
assistant
In my previous reservation, I gave wrong airport codes, so can you help me for changing my existing reservation?
user
Sure, please be on hold.
assistant
Ok.
user
There is no reservation found under your name in our records, Emily.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for choosing us.
assistant