Hello.
user
Hello. How may I be of your helping hand?
assistant
I am Jacob Turner. I want to cancel my recent reservation. Could you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok, no problem. Thank you.
user
Thank you reaching us.
assistant