Hello.
user
Hello. How may I aid you today?
assistant
I am Brian Mitchell. Owing to an emergency, I want to change an existing reservation. Could you please help me in changing the reservation?
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to change.
assistant
Not an issue. Thank you for your information.
user
Thank you for availing us.
assistant