Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Ok, please can I know your name please to check?
assistant
I am Thomas Clark.
user
Ok, thank you for waiting. Sorry, there is no flight ticket available on your name to cancel.
assistant
Ok, no issues. Thank you for the information.
user
Ok, thank you for assisting me.
assistant