Hello.
user
Hello.
assistant
Samantha Johnson here.
user
How can I aid you?
assistant
I want to cancel my recent reservation due to some problem. Can you please help me?
user
Sure, I will help you with that.
assistant
Ok.
user
Samantha Johnson , sorry to say that we didn't find any active reservation under your name in our database.
assistant
It's ok, not a problem. Thank you for your service.
user
Thank you for approaching us.
assistant