Hi, I am Frank Allen.
user
Hello, how may I oblige you today?
assistant
As I am not issued with leave during my journey period, so I want to change my existing reservation. Can you help me with it?
user
Sure, we are gladly here at your service. Please hold a moment.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with your name in our database.
assistant
That's fine, thank you for the response.
user
Thank you for connecting with us, have a pleasant day.
assistant