Hello.
user
Hello. How may I help you today?
assistant
My holiday trip has been cancelled.So, I would like to cancel my recent reservation which is under my name.
user
Ok, may I know your name, for checking your reservation status.
assistant
Sure, I'm Rachel Rodriguez.
user
Rachel, in my database I did not found any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
Anything else to help you.
assistant
No, thank you.
user
My pleasure, have a good day.
assistant