Hi.
user
Hello, how may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Mary Jackson here.
user
Please wait for couple of minutes.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
No issues, thank you.
user
Thank you very much for approaching our agency.
assistant