Hello. I am Laura Harris.
user
Hello, how may I aid you for today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Sorry Harris, there are no active reservations under your name to cancel.
assistant
That's ok, thank you for your information.
user
You are most welcome, thank you for reaching out here.
assistant