Hi.
user
Hello. How can I help you?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Jacob Robinson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure, I will wait.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant