Hello, I am Richard Jones.
user
Hello, how may I oblige you today?
assistant
I just want to cancel my reservation, due to bad weather at my source.
user
Sure, we are here to help you with cancellation. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
Ok, Thank you for your service.
user
Thank you for opting our agency.
assistant