Hello.
user
Hello, how may I help you today?
assistant
I am Helen Taylor. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Helen, there is no reservation found as per your name to modify your reservation.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Yes, it might be. Anyways, thank you for contacting us.
assistant
Most welcome.
user