Hello.
user
Hello, may I know your name please?
assistant
My name is Nicholas Allen.
user
How can I help you?
assistant
My holiday vocation has been postponed.So, I need your help in cancelling my existing reservation.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found.
assistant
Thank you for the information.
user
Want to have any more information please?
assistant
No, that's is all I needed.
user
OK, thank you. Have a nice day.
assistant
Thank you.
user