Hello.
user
Hello. How may I assist you?
assistant
Can you please help me to change my existing reservation, due to my interview has been postponed?
user
Sure, I am here to help you out. May I know your name please?
assistant
Thank you, Donna Lee is my name.
user
Wait a moment please.
assistant
Sure.
user
Donna Lee, we haven't found any reservation under your name in our database. Thank you for choosing us.
assistant
Ok, thanks for your information.
user