Hello,. I am Carol Miller.
user
Hello, How may I help you out?
assistant
I want cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please hold on for a while.
assistant
Ok.
user
Thanks for waiting, but no reservation is existed with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us, Have a nice day.
assistant