Hello.
user
Hello, how may I assist you today?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your name please?
assistant
Myself Susan Clark.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Clark, there is no reservation found as per your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us with a query.
assistant