Hi.
user
Hello. How may I help you today?
assistant
I am Timothy Lopez, want to alter my reservation dates. Can you please help me?
user
Ok. I will help you with that. Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thank you.
user
Thank you for approaching us.
assistant