Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please share your good name?
assistant
Thank you for considering my request, I have reserved my ticket on the name of Gregory Adams.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your given name.
assistant
Oh! I think it might be cancelled by my brother. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant