Hello.
user
Hello, In what way can I help you?
assistant
Due to heavy rainfall at my destination place, So I want to change my reservation. Can you help me with that?
user
Sure, can I know your good name?
assistant
Sure, Dorothy Robinson here.
user
Thank you for providing your good name.
assistant
Ok.
user
We found reservation on your name, please share your new trip dates?
assistant
My trip dates are July 07 and 09.
user
In which airports do you want to fly and return on?
assistant
My airport codes are Orlando, MCO and  Atlanta, ATL.
user
Do you need a connecting flight?
assistant
Yes, I need a connecting flight.
user
Do you have any other specifications?
assistant
No.
user
Please wait for a while, as I check the flights availability.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is a flight 1010 in business class which is in Southwest airline. Shall I proceed?
assistant
Please confirm the booking.
user
Your ticket has been confirmed with a connecting flight.
assistant
Thanks for your kind service.
user
Thank you.
assistant