Hi.
user
Hello. How can I help you today?
assistant
I am Stephen Robinson. Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our records.
assistant
No issue, thank you.
user
Thank you for reaching us.
assistant