Hello.
user
Hello, how may I aid you?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name?
assistant
My name is Scott Martinez.
user
Please give me a moment to check your ticket status in our database.
assistant
Sure, take your time.
user
Sorry Scott Martinez, no reservation is available by your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant