Hello.
user
Hello.
assistant
I'm Scott Thomas.
user
Yes, Scott Thomas how may I help you?
assistant
I had planned to go on a vacation to Washington, but it was cancelled.Can you cancel my recent reservation?
user
Yes, sure. Scott, but there is no reservation under your name.
assistant
That's Ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user