Hello.
user
Hello.
assistant
I am Patricia Hernandez. I need to cancel my reservation, can you help me out please?
user
I am here to assist you with your concern, please wait while I check?
assistant
Thank you. Take your own time to check.
user
Sorry there are no reservation been found on your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for connecting with our agency.
assistant