Hi.
user
Hello, how can I serve you the best today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Ok, I can help you with that.
assistant
Thank you.
user
May I know your name to check the status of your reservation?
assistant
My name is Patrick Jackson.
user
Ok, please wait.
assistant
Sure.
user
Your reservation has been cancelled successfully. Thanks for reaching us, have a nice day.
assistant
Ok, thank you.
user