Hello.
user
Hello. How can we aid you today?
assistant
I want to change my reservation, because I have some another important work on those dates so can you please change my reservation?
user
Sure, can you please tell us your name?
assistant
Sure, my name is Michael Parker.
user
Parker, let me check your reservation status in our database.
assistant
Ok.
user
Parker, I have not found any reservation by your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for contacting us and have a nice day.
assistant