Hello.
user
Hello, how may I help you?
assistant
Actually I made a earlier reservation to go for a trip with my friends but due to heavy work load in office I want to change my reservation. Can you help me in that?
user
Sure, may I know your name please?
assistant
The ticket has been reserved on the name Angela Thompson.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, may be my friends has been modified which I'm not aware of it. Thank you for the information.
user
Thank you for opting us.
assistant