Hi.
user
Hello. How may I help you at this minute?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Jack Martin.
user
I have found the reservation successfully and it has cancelled it.
assistant
Thanks for the help.
user
Thank you for reaching us.
assistant