Hello.
user
Hello, how may I assist you?
assistant
I am Jeffrey Wright. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with the flight reservation cancellation.
assistant
Thank you.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant