Hello, I am Jason Smith.
user
Hello. How may I help you today?
assistant
I intend to cancel my reservation due to sudden change in my plan. Can you help me with the cancellation?
user
Sure, wait a moment I will check and revert to you.
assistant
Ok.
user
Thanks for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's fine, thank you for the response.
user
Thank you for reaching us with a query.
assistant