Hello.
user
Hello, may I know your name please?
assistant
Sure, I am Samuel Mitchell. I want to cancel my reservation, As I need to stay back in my own city due to hails on roads and heavy snow at my destination.
user
Sure, please wait.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it has been cancelled successfully.
assistant
Ok, Thank you.
user
Thanks for choosing us.
assistant