Hello, I am Margaret Perez.
user
Hello. How can I serve you?
assistant
Due to some emergency I need to cancel my recent reservation.
user
Ok.
assistant
Can you help me in cancelling my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting. There is no active reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant