Hello.
user
Hello, how may I support you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
To proceed further, let me know your name.
assistant
My name is Andrew Campbell.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant