Hello. I am Elizabeth Thomson.
user
Hello, how may I help you?
assistant
I would like to change my reservation which I have done last week to spend free time with my Nephews but unfortunately they are shifted to another location. Will you please help me with that?
user
Ok, wait  for a moment.
assistant
Sure, take your time.
user
Sorry Thomson, no reservation found on your name.
assistant
Oh! May be I am wrong. Sorry for wasting your time.
user
 Ok, no problem.
assistant
Anyway, thank you for your help.
user
Thank you for reaching us.
assistant