Hello.
user
Hello, how can I help you today?
assistant
Can you help me to change my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Nancy Clark here.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thanks for approaching us.
assistant