Hello.
user
Hello, how may I aid you today?
assistant
Due to some business meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Myself Jennifer Rodriguez.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Jennifer Rodriguez, there is no active reservation on your name in our database.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for reaching us Jennifer Rodriguez.
assistant
You are welcome.
user