Hello.
user
Hello, how may I serve you?
assistant
Due to my ill health, I would like to cancel my recent reservation to Dallas. Can you please help me with this?
user
Sure, I will help you with the flight ticket cancellation. May I know your name please?
assistant
My previous reservation has done with my name Shirley Baker.
user
Ok, please wait for a moment. I will check with your details and get back to you.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Ok, thanks for reaching to us.
assistant
Thank you for providing information.
user