Hi.
user
Hello, how can I help you?
assistant
I want to change my reservation, as I reschedule my conference. So, help me in this with the name of Margaret Hernandez.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
Not a problem, I will go with another option.
user
Ok, thank you for opting us.
assistant
Thank you for your response.
user