Hello.
user
Hello. How can I assist you at this moment?
assistant
I have planned to start my journey from AUS but the weather is not good at my destination place. So can you please cancel my recent reservation?
user
I can help you with that.
assistant
Ok, thank you for involving in my concern.
user
May I know on whose name you got the ticket?
assistant
I have reserved my ticket in the name of Ryan Williams. Please search my ticket in that name.
user
Give me a moment please, I will check and revert back to you.
assistant
Ok sure, I will wait for your information.
user
Sorry Ryan, there is no reservation found on your name in our database.
assistant
Oh! May be my assistant got cancelled my reservation. Thank you for your information.
user
You are welcome, visit us again.
assistant