Hello.
user
Hello, how may I give assistance to you?
assistant
I booked a ticket to New York to visit Statue of Liberty, now my plan is postponed. Can you help me to change my reservation with new dates?
user
Sure, may I know name, please?
assistant
My name is Matthew Campbell.
user
Sorry, Matthew Campbell we could not found any reservation to change.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant