Hello.
user
Hello. How can I help you now?
assistant
Dorothy Clark here. I want to change my existing reservation due to heavy wind fall. can you help me for this one.
user
Sure, I am here to help you with that. Please, wait for while to check the status of your reservation.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant