Hello.
user
Hello.
assistant
Thomas Carter here.
user
Carter, how may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am happy to help you. I will check your reservation status and get back to you.
assistant
Ok, I will wait.
user
Carter, I did not find any reservation under your name in our database.
assistant
Anyway, thanks for the information.
user
You are welcome and thank you very much for contacting us.
assistant