Hi. I am Kenneth Martinez.
user
Hello, how can I provide assistance for you?
assistant
  Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check your previous reservation.
assistant
Sure, I'll wait.
user
Thank you for being patience, there is no active reservation found on your name.
assistant
Ok, no problem. Thanks for your quick response.
user
Thank you for reaching us.
assistant