Hello.
user
Hello. How can I serve you the best today?
assistant
I want to cancel my reservation due to bad weather condition, can you assist me?
user
Sure, may I know your name?
assistant
Joshua King.
user
Please wait for a while.
assistant
Sure.
user
We are happy to inform you that there is a reservation found with your given name and it has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you.
assistant