Hello.
user
Hello, how can I help you today?
assistant
I am Carolyn Rodriguez. I want to change my existing reservation, due to examination schedule postponed. Can you please help me?
user
Sure, we are here to help you.
assistant
Sure.
user
Wait for some time I will check the reservations on your name and get back to you.
assistant
Ok, take your own time.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thanks for approaching us.
assistant