Hi. Anna Wright here.
user
Hello, how can I assist you today?
assistant
Cancel my flight reservation? As my cricket match has been postponed in Chicago due to bad weather.
user
Sure, I will aid you with it.
assistant
Ok.
user
Anna Wright, according to my records there is no reservation done.
assistant
That's not a problem. Thanks for your information.
user
Thank you consulting our agency.
assistant