Hi.
user
Hello, do you need any help from us?
assistant
I am Brandon Davis, can you help me to change my reservation to another destination?
user
Sure, could I have your name please? Sorry for the inconvenience, please hold on for a while.
assistant
Oh! ok, no issues.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Thank you for your quick response.
user
You are welcome, have a great day.
assistant