Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Catherine Nelson, I want to cancel my reservation due to my interview got cancelled.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok, sure.
user
Sorry Catherine Nelson, no reservation has found under your name to cancel.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us, have a good day.
assistant