Hello.
user
Hello. What kind of service you are looking for?
assistant
I am Gregory White, I want to change my existing reservation due to bad weather condition.
user
Sure, I can help you in that. Could you please wait for a while, so that, I will check your reservation status?
assistant
Sure.
user
Sorry, we did not find any active reservation on your name to change it.
assistant
No problem, thank you.
user
Thanks for choosing us.
assistant