Hello.
user
Hello.
assistant
My name is Amy Adams.
user
Amy, how can I assist you?
assistant
I just need your help in changing my existing reservation details.
user
Sure, please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry, no reservation is found by your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant