Hi,.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you please assist me with this?
user
Sure, may I know your good name?
assistant
I am Brian Carter.
user
Sorry, there is no reservation found on your name in our database.
assistant
Thanks for your kind response.
user
Thank you for connecting with us.
assistant