Hello.
user
Hello, what can I do for you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I am here to help you. May I know your name to check further?
assistant
Michael Gonzalez here.
user
Please wait.
assistant
Sure.
user
 Sorry, no reservation found on your given name in our database to change it.
assistant
No problem, Thanks for the information.
user
Thank you for contacting us.
assistant