Hi.
user
Hello, do you need any help from us?
assistant
I would like to change my existing reservation. Can you help me in this?
user
Sure, could I have your name please?
assistant
Thank you, myself Rebecca Martin.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
No issues, thank you.
user
You are welcome, have a great day.
assistant