Hello.
user
Hello. How can I help you at this moment?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I will help you with that. May I know your name for further process?
assistant
I am Amy Gonzalez.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant