Hello.
user
Hello.
assistant
I am Kevin Thompson.
user
How can I assist you?
assistant
Can you please cancel my existing reservation as my plan to attend a music festival got cancelled?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for the information.
user