Hello.
user
Hello. How may I help you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
assistant
Helen Miller.
user
Ok, please give me a minute. I will check the ticket status and get back to you.
assistant
Ok.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
Anyway, thanks for the information.
user
You are welcome. Thank you for choosing our agency.
assistant