Hello.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my recent reservation, can you please help me?
user
May, I know your good name?
assistant
Myself Brenda Adams.
user
We found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel my reservation.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant