Hello.
user
Hello.
assistant
My name is Kathleen Harris.
user
How can I help you?
assistant
I need your help in cancelling my recent reservation.
user
Sure, please wait for a moment to check your reservation status.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found by your name.
assistant
That's ok, thank you for the information.
user
Thank you and have a nice day.
assistant