Hello.
user
Hello, how can I help you?
assistant
Due to some personal work, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, please provide me your name?
assistant
Sure, I am Pamela Scott.
user
Please wait a minute.
assistant
Sure.
user
There is no reservation with your name. Thank you for reaching us.
assistant
No problem, thanks for your effort.
user