Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to sudden health issue. Can you please help me out with that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you for accepting my request, I have reserved it on the name of Brenda Rodriguez.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Brenda Rodriguez, I found your reservation. Shall I cancel it?
assistant
Yes, go ahead.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
Thank you very much for approaching our agency.
assistant