Hello.
user
Hello. How can I help you at this moment?
assistant
Catherine Robinson here. I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure. Take your time.
user
There is no previous reservation found in your name Catherine Robinson.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant