Hi.
user
Hello, May I know your name?
assistant
I am Melissa Garcia.
user
How can I provide assistance to you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you help me?
user
Sure, Please wait a moment I will check and get back to you.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, no problem.
user
Thanks for choosing us, have a good day.
assistant
Thanks for your help.
user