Hello.
user
Hello.
assistant
Laura Robinson here.
user
How may I help you?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, please wait for a while.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name.
assistant
Anyway, thanks for the information.
user
Most welcome.
assistant