Hello.
user
Hello, how can I provide assistance to you?
assistant
Due to some urgent client meeting, I am going to change my existing reservation. Can you please help me for this?
user
Sure, I will help you with that. May I know your good name?
assistant
Myself Betty Edwards.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not a big problem, Anyway thank you very much for your service.
user
Thank you for opting us.
assistant