Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I can help you. Please let me know your name.
assistant
My name is Joseph Wright.
user
Thank you. Please wait for a while.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
Anyway, thanks for the information.
user
You are welcome and thank you for choosing us.
assistant