Hi.
user
Hello, how may I aid you for today?
assistant
Dorothy Green here. Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket?
user
I am here to help you with that Green.
assistant
Thanks.
user
I have found a reservation under your name and as per your request I have cancelled it.
assistant
That's ok, thank you for your help.
user
You are welcome, thank you for choosing our service. Hope you have a nice day.
assistant