Hello. I am Christine Baker.
user
Hello, how may I support you today?
assistant
I would like to cancel my recent reservation  due to cancel of my trip with my friends. Can you please help me?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your good name.
assistant
No problem, thank you for the information.
user
Thank you for visiting us, we hope see you again.
assistant