Hi.
user
Hello. How may I aid you?
assistant
I am Stephanie Mitchell. Actually, I got admitted in a hospital due to some health issues. So I prefer not to travel, could you help me in cancelling my reservation?
user
Ok, please hold on a moment.
assistant
Ok.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
No issues, thank you for your information.
user
Thanks for choosing us, have a nice day.
assistant