Hello.
user
Hello. How can I assist you today?
assistant
My name is Linda Wright. Actually, I booked a ticket to ATL for a concert but due to bad weather, the concert is postponed. Could you help me in changing my existing reservation?
user
Sure, give me a moment please.
assistant
Sure, take your time.
user
Linda Wright, there is no reservation found with your name in our database to change it.
assistant
That's ok.
user
Thank you for contacting us.
assistant
Thank you for your time.
user