Hello.
user
Hello,. How may I support you today?
assistant
Owing an emergency I would like to cancel my resent reservation.
user
Sure, we are glad to help you. Please wait for a while.
assistant
My name is Cynthia Hall.
user
Ok. We are very sorry to notify, there is no reservation found on your name.
assistant
That's fine, thank you for your quick response.
user
Thank you for approaching us.
assistant