Hello.
user
Hello, how can I assist you?
assistant
Due to some health issues, I would like to cancel my holidays vacation.Can you please help me to cancel my recent reservation?
user
May I know your good name please?
assistant
My name is Nancy Lee.
user
Please wait a moment, I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name. Shall I proceed for cancel your reservation?
assistant
Yes, you can proceed.
user
Your reservation was canceled.
assistant
Thanks for your quick response.
user
Thanks for choosing us. Have a good day.
assistant