Hi.
user
Hello, welcome to flight booking agency. How can I guide you for today?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Can you please share your name to check your existing reservation?
assistant
Jonathan Wilson here.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues.
user
Thank you for contacting us.
assistant
Most welcome.
user