Hello, I am Donald Garcia.
user
Hello, how may I help you?
assistant
Due to bad weather condition of snow storms, I want to change my reservation. Can you help me out with it.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No issues.
user
Ok.
assistant
Thank you, for the information.
user
Thank you.
assistant