Hello.
user
Hello. How can I help you?
assistant
 I want to change my reservation as I have booked my ticket with wrong dates, please help me out.
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
Nicholas Rodriguez.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
It's ok, not an issue, thank you.
user
Thank you for reaching us.
assistant