Hello.
user
Hello. How may I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you please assist me with cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check the status of your reservation?
assistant
Sure, my name is Patrick Phillips.
user
Please wait a moment.
assistant
Sure.
user
Patrick Phillips, no reservation has been found on your name in our database.
assistant
Ok, thanks for your assistance.
user
Thank you for choosing us.
assistant