Hello.
user
Hello, how may I aid you today?
assistant
I need to change my travel dates in the past ticket, can you please help me to do that?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
My name is Kathleen Garcia.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry to inform you that, there is no reservation found as per your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for reaching us with a query.
assistant
You are welcome.
user