Hello.
user
Hello, how can I assist you now?
assistant
As I am ill, doctor advised me to take rest, so I would like to cancel my recent reservation. Could you please help me out?
user
Sure, please tell me your name.
assistant
Myself Kimberly Thomas.
user
Hold on for a moment please.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem, thank you for your help.
user
It's my pleasure. Most welcome.
assistant