Hi.
user
Hello, how can I help you today?
assistant
Owing for an emergency, I want to cancel my reservation. Can you please help me?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please share me your name?
assistant
My name is Anthony Thomas.
user
Sorry, no reservation found on your name.
assistant
Not an issue. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant