Hello.
user
Hello.
assistant
My name is Brenda Baker.
user
Welcome to our agency Brenda. Tell me in what way may I contribute my time in serving you?
assistant
I would like to change my existing flight reservation that has been booked earlier this week, as my son had booked my return ticket on the first week of march but I must return back to Washington for a health checkup in the last week of February .Could you please help me in re-modifying my dates in the reservation?
user
Of course, I am very excited to help you in re modifying your return travel date. Could you please wait for a moment to search out for the reservation details in our portal?
assistant
Sure, take your possible time.
user
I appreciate your patience. I could not able to find your reservation on your name in our portal. I am truly remorseful.
assistant
That's ok, you don't have to be sorry. Maybe my son had already changed  the reservation, I will check with him and get back to you in a while.
user
We will be happy if your son had already changed the reservation. I will wait for your response,.
assistant
Sorry for the inconvenience, I got to know that my son altered my reservation beforehand.
user
That is so good to hear.
assistant
Thank you for your service.
user
Your are welcome Brenda. Thank you for communicating with us.
assistant
Most welcome.
user
We are much obliged to serve you. Brenda, could you please spare a moment to rate this conversation at the end of this chat?
assistant
Definitely, I will do that.
user
Please feel comfortable to reach us for any future concern.
assistant
Sure.
user