Hello.
user
Hello, how may I help you?
assistant
My name is Nicholas Young, can you please change my reservation details?
user
Sure, I will help you with the change of flight reservation.
assistant
Ok.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.
assistant
It's ok, thank you for the information.
user
Ok, thanks for reaching to us.
assistant