Hello.
user
Hello. How can I aid you?
assistant
I would like cancel my recent booking due to office work, can you do that for me?
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Please wait a moment. May I know your name?
assistant
Yes, I am Paul White.
user
Sorry, no reservation found with your name to cancel your reservation.
assistant
No problem, thank you for your immediate response.
user
Thank you for opting us.
assistant
Welcome.
user