Hello, I am Katherine Johnson.
user
Hello. Welcome to Global agency. Nice to meet you Johnson. How may I assist you today?
assistant
As my trip for sports festival was postponed, so could you please help me with cancellation of my recent reservation?
user
Sure, please wait for a minute.
assistant
Sure.
user
Are you sure, that you have reserved with this name?
assistant
Yes.
user
Then sorry, there is no reservation.
assistant
No problem, Thank you for your response.
user
It's my pleasure, have a nice day.
assistant