Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recently done reservation, because of cancellation of my business meeting.
user
Ok, may I know your name please?
assistant
Sure, I'm Scott Hill here.
user
Sorry Scott, we did not found any reservation with your name to cancel.
assistant
Oh! no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user
My pleasure.
assistant