Hello.
user
Hello, how may I aid you?
assistant
I am Steven Smith. Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, take your time.
user
Sorry Smith, there is no flight reservation on your name in our data base.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant