Hello.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation, due to health issues. Can you please help me?
user
Sure, I am here to help you, with that, can I know your good name?
assistant
My name is Lisa Young.
user
I found your reservation, may I know your new travelling dates?
assistant
My travelling dates are Aug 12 and Aug 14.
user
Please mention your travelling airport codes.
assistant
My airport codes are CLT and HOU.
user
Do you have any specifications?
assistant
My airline preference is normal-cost.
user
I found a flight with the price of 300 having one connection and normal cost airline. Can I proceed to booking?
assistant
Ok, please book.
user
Your ticket is booked with the flight- 1017.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant