Hello, I am Sarah Parker.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Could you please help with this?
user
Sure, I am glad to help you. Please hold on, I will check with your resent reservation.
assistant
Ok.
user
Thank you for your time, there is no recent reservation find on your good name. Thank you for approaching us for cancellation.
assistant
No problem, thank you for the information.
user