Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my meeting with client got cancelled. So I request you to cancel my existing reservation.
user
Sure, we are here to help you. May I know your name please?
assistant
Sure, Edward Gonzalez here.
user
I found your reservation on your name and it has been cancelled successfully.
assistant
Thank you for your kind service.
user
Thanks for choosing us.
assistant