Hello.
user
Hello, how can I provide service to you?
assistant
I want to cancel my reservation, because my holiday trip is cancelled due to bad weather. Can you please help me in cancelling my ticket?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
I am Paul Hill.
user
Ok, please wait for a while.
assistant
Sure.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no issues. Thanks for the details.
user
Thank you for choosing us. Have a good day.
assistant