Hi.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Can you please help me in cancellation?
user
Sure, I will help you. May I know your good name to check reservation?
assistant
I am Benjamin Collins.
user
Please be hold on for a while.
assistant
Ok.
user
Thanks for being hold, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant