Hi.
user
Hello. How may I help you now?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Melissa Martinez.
user
Please be on hold to check.
assistant
Sure, I will wait.
user
As per you request, I have found your reservation and cancelled it successfully.
assistant
That's ok. Anyways, thank you for your service.
user
Thank you for approaching us, have a great day.
assistant