Hello.
user
Hello, how may I help you?
assistant
Due to heavy rains in our area I am unable to have a move from here.So, I would like to change my reservation which I have done last week.
user
Sure. Could you please let me know your name?
assistant
Yes, I am Dorothy Allen.
user
Allen, there is no reservation found with your details.
assistant
Oh! ok, it might not have confirmed.Thank you for the information.
user
Thank you for reaching us. Have a good day.
assistant