Hi.
user
Hello. How may I help you?
assistant
Can you please guide me in cancelling my recent reservation?
user
Sure, I will help you in cancelling your reservation. Could you please let me know your name?
assistant
Ok, my name is Nicholas Nelson.
user
Ok, please hold on for a moment.
assistant
Yes, please.
user
Sorry Nelson, there is no reservation found with the given name. I believe your reservation has already been cancelled.
assistant
Ok, no problem. Thank you for the information.
user
You are welcome.
assistant