Hi.
user
Hello, how may I aid you today?
assistant
Owing for an emergency, I want to cancel my flight reservation. Can you please help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Yes, I am Brenda Wilson.
user
Please be on hold. I will check and revert you.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Not an issue. Anyway, thank you for the information.
user
Thank you for availing us.
assistant