Hello.
user
Hello. How can I aid you today?
assistant
Due to sudden change in my exam dates I need to change my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Could you please provide your name for checking?
assistant
I am Dennis Davis.
user
Please wait for a while.
assistant
Sure.
user
Sorry Dennis Davis, no reservation found on your name in our records.
assistant
No problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for the information.
user