Hello.
user
Hello, how may I oblige you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, please wait.
assistant
Sure, I'll wait for your response.
user
Could you please share your name?
assistant
Yes, my name is Dorothy Hill.
user
Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, thank you for giving the information.
user
Your welcome.
assistant