Hello, myself Christine Jones.
user
Hello Jones, how may I guide you?
assistant
I want to cancel my reservation as I met with an accident, can you please do that for me?
user
Sure Jones, I am here to help you with that. Let me check your reservation in our database.
assistant
Thank you. I will wait for your response.
user
Jones, sorry to inform that no reservation is found on your name in our database.
assistant
That's fine, anyway thank you for checking.
user
You are most welcome, thank you for choosing us.
assistant