Hello.
user
Hello. How can I assist you?
assistant
I am an old person and my son had booked me a flight ticket in the past week and suddenly I met with an accident. So, I am unable to travel the trip and I don't know how to cancel the flight ticket, can you please help me in flight ticket cancellation?
user
Sure, I'll help you in that. May I know your good name please?
assistant
Thank you for accepting my request and my name is Susan Thompson.
user
Fine, please be online while I'll check your reservation status. Susan, there is no reservation found under your name to do cancellation.
assistant
Ok, I think it has cancelled by my son it self only. Thank you for your search and providing the information.
user
Thank you for choosing us, have a great day.
assistant
Most welcome.
user