Hi.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation as my appointment with my doctor cancelled. Can you help me with it?
user
Sure, I am glad to help you. May I know your name/.
assistant
Thomas Parker is my name.
user
Ok, please wait a moment.
assistant
Surew.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thank you for your response.
user
Thank you for choosing us.
assistant