Hello.
user
Hello. How can I aid you?
assistant
I want cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you in cancelling. May I know your name to check for the status?
assistant
Thank you. I am Brian Collins.
user
Please wait for a while.
assistant
Sure.
user
There is an active reservation have been found under your name in our database and I have cancelled it.
assistant
Ok, thank you for your great help.
user
Thank you for reaching us.
assistant