Hi.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as there is a climatic change in my destination place where I have booked my flight ticket. Can you assist me about that?
user
Sure, let me know your name.
assistant
Sure, my name is Scott Davis.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
Unfortunately, there is no reservation available on your name.
assistant
Oh! It might be cancelled by my manager but he did not informed me yet. Anyways thank you for the information.
user
Thanks for availing us.
assistant