Hello. My name is Gary Lopez.
user
Hello, how may I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you with that. Could you please hold on for a moment to check for the reservation details in our portal?
assistant
Sure, take your time.
user
Sorry, no reservation found for the given name.
assistant
That's ok. Thank you, have a good day.
user
Thank you for reaching us.
assistant