Hello. Jason Garcia here.
user
Hello, how can I guide you for today?
assistant
I would like to change my reservation as bad weather condition at my destination location, can you please help me in that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant