Hello.
user
Hello. How can I assist you today?
assistant
I have to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, will you mention your name please?
assistant
Thank you. Please check the reservation with my name Virginia Gonzalez.
user
There is no reservation found under your name.
assistant
Oh! It may not be booked. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant