Hi.
user
Hello. How may I assist you?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am glad to assist you and may I know your name please for checking purpose?
assistant
Sure, my name is Rachel Williams.
user
Please allow me a moment.
assistant
Ok.
user
I have checked based on your request, there is no reservation found for the user name to help you in ticket modification.
assistant
That's ok, thank you.
user
You are most welcome and thank you for reaching us.
assistant