Hi.
user
Hello, how can I assist you?
assistant
I am Scott Campbell. Can you help me for changing my existing reservation?
user
Sure, I am delighted to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, I will wait for your reply.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for approaching us.
assistant