Hello.
user
Hello.
assistant
Myself Samuel Williams.
user
How may I guide you?
assistant
Can you please help me with cancelling my reservation? As I need to stay back here only to take care of my mother.
user
Sure, I will help you. Please hold on a moment.
assistant
Thank you for accepting my request. I will wait for your response.
user
Samuel, no reservation has been found on your name in our records.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant