Hi.
user
Hello.
assistant
Myself Kenneth Moore.
user
How may I assist you today?
assistant
For some issues I want to change my reservation.
user
Sure, please wait for a minute.
assistant
Can you please help me?
user
Sure, but I cannot find any reservation with your name.
assistant
It's ok. Thank you for the information.
user
Thank you very much for contacting us.
assistant