Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation due to storm effect at my destination place, will you help me in this?
user
Sure, I am glad to help you to cancel your reservation.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
Sure, I am Joseph Martin.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, I didn't find any reservation on your name in our database to cancel your reservation.
assistant
No problem, thank you.
user
Thank you for reaching us, have a nice day.
assistant