Hello, I am Benjamin Clark.
user
Hello, how may I assist you today?
assistant
Owing to an emergency my plan to visit Oakland was cancelled, So I want to cancel my recent reservation. Could you please help me?
user
Sure, I will kindly help you. Sorry for the delay, There were no reservation found on your name in the data base.
assistant
Ok, No problem, Thank you for your information.
user
Thank you for approaching us.
assistant