Hi.
user
Hello.
assistant
David Williams here.
user
David, what kind of service you are looking from us?
assistant
Can you please help me out in changing my recent reservation? As my friends postponed our planned trip to some other dates.
user
As an agent, I will be happy to aid you with changing your reservation. Please wait for a moment, I will check your reservation status and get back to you.
assistant
Sure, I'll wait for your response.
user
Sorry to say you David, I have not found any reservation under your name in our database.
assistant
That's ok, thank you for giving the information.
user
You are most welcome and thank you very much for choosing us. Have a nice day.
assistant