Hello.
user
Hello. How may I guide you today?
assistant
Rachel Robinson here. I would like to change my recent reservation, can you help me with this?
user
I am happy to help you with that.
assistant
Thank you.
user
Can you please wait for a while.
assistant
Sure, take your own time.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's fine, thanks for your information.
user
Thank you for your contacting us, have a great day.
assistant