Hello.
user
Hello, how can I help you?
assistant
I have booked a flight ticket in the last week but now the meeting was postponed. So, I just want to change the travel dates. Can you please help me to do that?
user
Sure, I can help you and can I know your name for checking your previous flight ticket booking in our portal?
assistant
Myself Benjamin Walker.
user
Please give me a moment to search your flight ticket booking in our previous list and I will get back to you about the information.
assistant
Ok, I will wait for that.
user
Thank you for being on hold, I have searched with your name in our search bar but is is displayed that there is no user present in the list.
assistant
Ok, not a problem. Thank you so much.
user
You are welcome and thank you for reaching us.
assistant