Hello.
user
Hello.
assistant
Daniel Johnson here.
user
Daniel, how can I aid you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, I'll wait for your response.
user
Sorry Daniel Johnson, there are no flights reserved on your given name formerly.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Welcome, thank you for choosing us. Have a great day.
assistant