Hello.
user
Hello. How can I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
May I know your name?
assistant
Myself Benjamin Adams.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to change.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant