Hello.
user
Hello,. How can I help you for the day?
assistant
I am Susan Taylor. My cousin wedding got postponed, so I want to change my existing reservation. Could you please help me in changing the reservation?
user
Sure, please stand by.
assistant
Sure.
user
Thanks for waiting, we do not found any active reservation in your name.
assistant
Not an issue. Thank you.
user
Thanks for consulting us, hope to serve you again.
assistant