Hello.
user
Hello, how may I help you?
assistant
Actually I planned for the trip, but unfortunately I am cancelled that, so please help me to cancel my recent reservation.
user
Sure, I will help you with that. We sorry to inform you that, we did not find any reservation with your name. May I know your good name please?
assistant
My name is Nancy Carter. It's ok, thank you for the information.
user
Thank you for contacting us. Have a great day.
assistant
You are welcome.
user