Hi.
user
Hello. How may I help you?
assistant
I am Deborah Brown, can you please help me in changing my reservation as my exams got postponed?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
Not a problem, anyways thank you for the information.
user
Thank you.
assistant