Hello.
user
Hello, how can I help you for the day?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, can you please mention your name?
assistant
Thank you for accepting my request, myself Stephen Hill.
user
Sorry, no reservation found with your name.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your information.
user