Hello.
user
Hello. How may I guide you now?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Yes, I will definitely try my best to help you in changing your reservation.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Myself Jeffrey Martin.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, we have not found any active reservation on your name in our records.
assistant
That's ok, no issues. Thank you for checking out.
user
Thank you for opting us.
assistant