Hello, I am Stephanie Collins.
user
Hello, how may I help you?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant