Hello.
user
Hello, how can I guide you for today?
assistant
I need you to cancel my recent booking. Please help me.
user
I will help you with that. May I know your name?
assistant
Carolyn Carter here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok. Thank you.
user
Thank you for contacting us, have a nice day.
assistant