Hello.
user
Hello. How can I aid you at this moment?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Timothy Lee.
user
Timothy Lee, there is no active reservation found under your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.
assistant