Hello.
user
Hello, welcome to Google Agency.
assistant
My name is Jennifer Mitchell.
user
What help can I do for you?
assistant
I wanted to visit my sister for her birthday, but she decided to change the destination. Could you help me in changing the reservation?
user
Yes, please give me a minute. Sorry, there is no ticket booked on your name to change the reservation.
assistant
That's ok. Thank you for your time.
user
Thank you, have a wonderful day.
assistant