Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is Margaret Thompson.
user
Sorry, no reservation found on your name in our database.
assistant
Ok, thanks for your assistance.
user
Thank you for reaching us.
assistant