Hi.
user
Hello, how may I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sure, my name is Paul Martinez.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure.
user
Paul Martinez, I found your reservation. Shall I cancel it?
assistant
Proceed with that.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help.
user
Thank you very much for contacting our agency.
assistant