Hello.
user
Hello, How can I aid you?
assistant
Can you please help me in cancelling my recent reservation as my meeting got postponed?
user
Sure, I will help you. May I know your name?
assistant
I am Susan Martin.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no problem. Thank you.
user
Ok, Thank you.
assistant