Hello.
user
Hello. How may I assist you today?
assistant
My name is Emma Smith.
user
Yes Smith, I am here to help you.
assistant
I want to change my existing reservation due to postpone of my friend marriage.
user
Ok, give me while let me check your details.
assistant
Sure.
user
You have no reservation on your name.
assistant
No issue, thank you for checking.
user
Thank you for reaching us. Thank you.
assistant