Hi.
user
Hello, how may I assist you?
assistant
As my plan to visit my aunt's home got cancelled, I want to cancel my reservation.
user
Sure, may I know your name to check the details of your reservation?
assistant
Yes, you can call me as Pamela Johnson.
user
Ok, please wait a moment.
assistant
Ok, sure.
user
Sorry Pamela, didn't found any details regarding your reservation.
assistant
Ok, thank you for the information.
user
Thanks for reaching us. Have a nice day!.
assistant