Hello.
user
Hello, how can I assist you for the day?
assistant
I am Eric Baker. I would like to cancel my recent reservation due to cancel of my exhibition event. Could you please help me?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant