Hello.
user
Hello, how can I assist you today?
assistant
I am Stephen Turner, I want to cancel my reservation as at my destination airport is closed due to flood. Can you help me to cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure.
user
We found a reservation on your good name. It has been successfully cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant