Hello.
user
Hello. How may I assist you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
Thank you. Robert Davis here.
user
Please hold on a moment.
assistant
Ok.
user
Robert Davis, no reservation has been found on your name in our database.
assistant
No issue, thank you.
user
Thank you for choosing us.
assistant