Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation, because I have another important meetings on those dates so can you please change my reservation?
user
Ok, give me your name to check with your reservation status.
assistant
Sure, my name is Betty Collins.
user
Wait for a while.
assistant
Ok.
user
There is no reservation found under your name Betty Collins.
assistant
Oh! it's ok no problem.
user
Sorry for inconvenience by our agency.
assistant
It's ok.
user
Have a nice day.
assistant
Thank you for your information.
user