Hi.
user
Hello. How can I guide you today?
assistant
Can you please help me amending my reservation as my meeting got postponed?
user
Sure, I am here to help you. May I know your name to check your reservation reservation status?
assistant
I am Amy Wright.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that, we have not found any active reservation on your name in our records.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant