Hi.
user
Hello, how can I help you now?
assistant
I want to cancel my reservation, can you help me with this?
user
Sure, I will help you with that. May I know your good name?
assistant
I am Jonathan Brown.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant