Hello.
user
Hello, may I know your good name please?
assistant
Sure, my name is Michelle Evans.
user
Michelle Evans, how can I help you today?
assistant
I made a reservation earlier to attend year end meeting. Due to heavy snow fall at my location I cannot attend the meeting. So I want to cancel my reservation. Can I have your help in that?
user
Sure, please wait for a moment, I will check the status and update the information and let you know.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
Ok, no issues. Thanks for your help.
user
Thanks for contacting us.
assistant