Hello.
user
Hello. How may I assist you now?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, I am glad to assist you with your request.
assistant
Ok.
user
Can I know your name to check your previous reservation?
assistant
Myself Michelle Clark.
user
Please be on hold to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok, thank you for searching my details for change.
user
Thank you for reaching us, have a great day.
assistant