Hello, I am Brenda Hill.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my reservation.
user
So sad, can I have a moment?
assistant
Sure, take your time.
user
Sorry, no ticket is existing on your name.
assistant
No issue's, it may be cancelled before.
user
Welcome, thank you for reaching us.
assistant
Welcome.
user