Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, help me in that?
user
Sure, we are here to help you. May I know your name?
assistant
I am Eric Evans.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
We found reservation on your name and your ticket has been cancelled.
assistant
That's ok, thank you.
user
Thanks for approaching.
assistant