Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to heavy rain fall.
user
Ok.
assistant
Can you please help me with cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Raymond Harris.
user
Thank you for providing your good name. Please, stay online.
assistant
OK.
user
Thank you for your precious time. No reservation was found on your name.
assistant
OK. No problem.
user
Fine.
assistant
Thanks for your information.
user
Thank you for reaching us, have a good day.
assistant