Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, may I know your name please?
assistant
Ok, my name is Stephen Robinson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
We found a reservation with your given name, shall I cancel it?
assistant
Yes, please proceed.
user
Your flight ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant