Hello.
user
Hello.
assistant
I am Emily Nelson.
user
How can I assist you today?
assistant
I need to change my reservation, can you help me out please?
user
Sure, I will help you.
assistant
Sure.
user
Sorry, no reservation found on your name to change your ticket.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for reaching us.
assistant