Hello.
user
Hello. How can I aid you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, We are here to help you. May I know your name?
assistant
I am Anthony Smith.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
It's ok, not a problem, thank you.
user
Thank you for reaching us.
assistant