Hello.
user
Hello. What can I do for you?
assistant
Due to sudden change in my tour plan, I would like to cancel my recent reservation.
user
Sure, may I know your name please?
assistant
My name is Emma Baker.
user
Please wait a while, I will check your details.
assistant
Sure.
user
Sorry, no reservation had been found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your help.
user