Hello,.
user
Hello, how may I serve you at this moment?
assistant
I am Kathleen Carter. Can you please change my existing reservation, due to change of my trip plan to another location?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation existing on your name.
assistant
Ok, no issue. Thank you.
user
You are welcome, have a nice day.
assistant