Hello.
user
Hello. How may I aid you today?
assistant
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
user
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, my name is Carolyn Anderson.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank your for your information.
user
Thank you for reaching us, have a great day.
assistant