Hi.
user
Hello. How can I help you?
assistant
I am Linda Gonzalez. Can you help me for cancelling my recent reservation, because I am not ready to attend my semester exams?
user
Sure, just a moment please.
assistant
OK.
user
I am sorry no reservation found on your name.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant