Hello.
user
Hello, how can I help you?
assistant
Due to my ill health, I am unable to travel. Please help me in cancelling my recent reservation.
user
Please provide me your name to check the reservation status.
assistant
Sure, my name is Stephanie Green.
user
Green, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant