Hello,.
user
Hello. How may I render you?
assistant
Due to sudden change in my trip to another location, I would like to change my existing reservation. Can you please help me out?
user
Sure, may I know your name please?
assistant
I am Richard Scott.
user
Sorry, we did not find any reservation in your name.
assistant
Ok, thanks for the help.
user
Thank you for using our service.
assistant