Hello.
user
Hello, how may I guide you?
assistant
Can you please help me in cancelling my reservation?
user
Sure, can I know your name?
assistant
Ok. My name is Steven Walker.
user
Please hold on for a moment while I check for any active reservations with your name.
assistant
Sure, please take your time.
user
I am sorry, there are no reservations existing with your name.
assistant
That's ok, thank you for the help.
user
Thank you, have a good day.
assistant