Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you. Can you please share your name to check your reservation status?
assistant
I am Robert Gonzalez.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant