Hi.
user
Hello, how may I guide you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, can you provide your good name please?
assistant
Sure, my name is Jacob Robinson.
user
Please wait a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant