Hello, I am Cynthia Clark.
user
Hello, how may I support you today?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, we are here to help you. Please wait a moment.
assistant
Ok.
user
Thank you for your time, unfortunately no reservation found with your name.
assistant
Not a problem, thank you.
user
Than you for availing us.
assistant