Hello.
user
Hello, how can I help you today?
assistant
I am Patricia Carter, I want to change my reservation as my plan to meet my friend is postponed. Please help me with that?
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thanks for reaching us, have a good day.
assistant