Hello.
user
Hello, how may I assist you today?
assistant
Please cancel the ticket with the name of Debra Edwards, as my friend met with an accident.
user
Sure, please give me a moment, let me check and revert to you.
assistant
Ok.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Thank you for your information.
user
Thanks for reaching us, have a good day.
assistant