Hello.
user
Hello, How can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, Please wait a second.
assistant
Sure, take your time.
user
May I know your name please?
assistant
My reservation was done under the name Justin Brown.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for availing us.
assistant