Hello.
user
Hello. How may I assist you?
assistant
I am Michelle Turner can you help me to cancel my reservation?
user
Sure, I am here to help you out.
assistant
I am going to attend my girl friend marriage.
user
Wait a moment please. Michelle Turner, we haven't found any reservation under your name in our database.
assistant
Thank you for the information, anyway I couldn't make this journey.
user
Thank you for choosing us.
assistant