Hello.
user
Hello.
assistant
I am George Clark.
user
How can I assist you today?
assistant
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you please help me in that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
George Clark, there is no reservation found under your name.
assistant
That's not a problem. Thanks for your information.
user
You are welcome. Thank you for contacting us.
assistant