Hello.
user
Hello, how may I be of your assistance today?
assistant
I have planned to consult a doctor for check up, but due to some emergency work the appointment has been cancelled.
user
Ok.
assistant
Aid me in cancelling the reservation.
user
Sure, we are here to assist you.
assistant
Ok.
user
Can you please help me with your name to cancel your ticket?
assistant
My previous reservation was in the name of Paul Mitchell.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No worries at all. Thank you for aiding me.
user
Thank you for connecting with us, have a good day.
assistant