Hello.
user
Hello. How can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
May I know your good name please?
assistant
I am Patrick Gonzalez.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found with your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant