Hello.
user
Hello.
assistant
I'm Larry Hall.
user
Hall, how can I help you today?
assistant
My scheduled examination dates has been postponed. So, I would like to cancel my recent reservation. Can you please help me with that?
user
Sure, I will help you in cancelling.
assistant
Please help me with change my reservation.
user
Please hold on for a moment to check your reservation status.
assistant
Sure.
user
Sorry Hall, I did not find any reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
you are welcome.
assistant