Hello.
user
Hello. How may I help you?
assistant
I have planned to travel to Phoenix in the holidays, can you please reserve my a flight ticket from CLT to PHX.
user
I am will help you, may I know your journey dates?
assistant
Sure, my travelling dates are 02/18 and 02/20.
user
May I know your name for further purpose?
assistant
Ok, my name is Kathleen Clark.
user
Thanks for your information, there is no flight found on your route to book a ticket for you.
assistant
Not an issue, thank you for your help.
user
Thanks for choosing us, have a nice day.
assistant