Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will you with this. Can you please provide your name to check your reservation status?
assistant
Kevin Scott here.
user
Kevin Scott, there is no active reservation found under your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for contacting us.
assistant