Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name for the cancellation purpose?
assistant
Myself Brandon Lee.
user
Sorry, there is no reservation found in our database.
assistant
That's fine, thank you.
user
Welcome, thank you for reaching us.
assistant