Hi.
user
Hello, how can I serve you today?
assistant
Actually, I want to change my existing reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name please?
assistant
Sure, my name is Donna Jackson.
user
Please wait for a while.
assistant
Sure, I will wait.
user
We have not found your reservation in our system.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant