Hello.
user
Hello, how may I oblige you today?
assistant
I am Benjamin Jackson. I want to change an existing reservation, can you please help me in that?
user
Ok, please wait.
assistant
Sure.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
That's ok, not a problem.
user
Thank you.
assistant
Thanks for your information.
user