Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name?
assistant
Sure, Shirley Walker here.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thanks for reaching us.
assistant