Hello.
user
Hello, how can I assist you?
assistant
I am Alexander Edwards here. As my exams got postponed to next month, I want to cancel my recent reservation which I done. Can you help me in cancelling my reservation?
user
Sure, please wait a minute.
assistant
Ok, sure. I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for opting us.
assistant