Hello.
user
Hello, how can I guide you right now?
assistant
I want to cancel my recent reservation due to some personal problems. Can you help me?
user
Sure, could you please tell me your name to check your reservation status?
assistant
Yes, I am Debra Hill here.
user
Hill, there is no reservation matching with your name to cancel further.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for consulting us, have a great day.
assistant