Hello, I am Jessica Miller.
user
Hello, how may I serve you?
assistant
Due to some health issue, I want to cancel my recent reservation. Can you help me with this?
user
Sure. Let me check the status and revert you.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed with the cancellation?
assistant
Yes.
user
Your reservation has been cancelled and your refund will be credited to your account with in 2 to 3 working days.
assistant
Ok, Thank you for your service.
user
Thank you for consulting us.
assistant