Hello.
user
Hello. How can I assist you?
assistant
Can you help me to cancel my recent reservation because I am not able to travel with some problem.
user
Sure, I can you help you with it. May I know your name for cancelling?
assistant
Please check with name Carolyn Turner because previously I reserved with this name only.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation was found by the name of Carolyn Turner.
assistant
It's not a problem, thank you for your valuable information.
user
Thank you for choosing our services.
assistant