Hello. Gary Lopez here.
user
Hello, how may I assist you for today?
assistant
Could you help me with canceling my ticket, which I have reserve before with your agency?
user
Sure, I am here to help you.
assistant
Ok, thank you.
user
Please wait for a moment, let me check with the details and inform you.
assistant
Ok.
user
Thank you for waiting.
assistant
It's ok, not an issue for me.
user
There is no reservation found on your name in our database to cancel.
assistant
That' fine, any way thanks for checking.
user
Sorry for the inconvenience. Most welcome.
assistant