Hello.
user
Hello, how can I help you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Samuel King.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
No problem, thank you for your information.
user
Thanks for approaching us.
assistant