Hello.
user
Hello, how may I support you at present?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, we are glad to help you with cancellation. To proceed further, Let me know your name.
assistant
My name is Carolyn Young.
user
Thanks for providing your name, please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it is successfully cancelled.
assistant
Thank you.
user