Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, I will help you. Can I know your name?
assistant
Myself Matthew Wright.
user
Please hold on a moment.
assistant
Sure.
user
We found you reservation. Shall I cancel it?
assistant
Please cancel my reservation.
user
Your reservation is cancelled.
assistant
Thank you for helping me in cancellation.
user
Thank you for reaching us.
assistant