Hello,.
user
Hello,. How can I amend you today?
assistant
I am Stephen Carter. I want to change my existing reservation due to my exam scheduled got postponed, can you please help me with that?
user
Sure, we are here to help you. Please, wait.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your information.
user