Hello.
user
Hello.
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Thanks for that.
user
Can I know your name check your previous reservation?
assistant
I am Amanda Harris.
user
Please wait a moment to check.
assistant
Ok, I will wait.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, have a great day.
assistant