Hi.
user
Hello.
assistant
Myself Carol Thompson.
user
How may I assist you today? Yes Carol.
assistant
Last week I booked a ticket to catch a football match live in New York, but due to bad weather the match is cancelled.
user
Ok. Sorry, no reservations with your name.
assistant
No issue.
user
Anything help do you want.
assistant
Thank you. No.
user
Thank you for contacting us.
assistant