Hello. I am Laura Garcia.
user
Hello, how may I assist you?
assistant
I would like to cancel my recent flight ticket, due to an emergency work I could not attend for documentation. Can you please help me with cancellation?
user
Sure, wait a minute.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for opting us.
assistant