Hello.
user
Hello, how can I help you?
assistant
I am Catherine Perez. I want to change my existing reservation as my exams got postponed. Can you help me in changing reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, Not an issue. Thank you.
user
Thanks for availing us.
assistant