Hi.
user
Hello.
assistant
Richard Lopez here.
user
Lopez, how can I aid you?
assistant
I have book a ticket to watch a cricket match, but it was cancelled. Can you help me in cancelling my reservation? Please.
user
Sure, let me check your details.
assistant
Ok.
user
Sorry Lopez, there is no reservation found on your name.
assistant
That is fine. Thank you.
user
You are welcome.
assistant