Hello, I am Patrick Evans.
user
Hello Evans, how can I render you today?
assistant
I want to postpone my trip due to an emergency. Can you help me to amend my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check. Sorry Evans, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user