Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your good name to proceed further?
assistant
Myself Emily Lewis.
user
Please give me a minute.
assistant
Sure, I will wait.
user
Thanks for being patient, there is no active reservation found on your good name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us, have a nice day.
assistant