Hello.
user
Hello, how can I aid you today?
assistant
Can you help me with the flight ticket modification which I had done last month?
user
Sure, can I know on whose name the reservation is done?
assistant
Sure, I am Dorothy Thomas.
user
Please stand by.
assistant
Sure.
user
Thank you for your time, there is no active recent reservation found on the given name.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant