Hello.
user
Hello.
assistant
Andrew Thomas here.
user
Andrew Thomas, how can I assist you for the day?
assistant
I want to cancel my previous booking at this moment, can you help me?
user
Sure, I,will help you with that cancellation.
assistant
Ok, please check and tell me my previous booking status. I will be waiting for your response.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Oh! That's fine, thank you for checking anyways. Ok, please check soon.
user
Sorry to say, there is no reservation found with your name in our reservation list.
assistant
No issues with it, thank you for checking.
user
Thank you for approaching us, have a great day.
assistant
You are most welcome.
user