Hello.
user
Hello.
assistant
Kathleen Robinson here.
user
How may I help you at this moment?
assistant
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, I am here to help you with that. Can you please give me a moment?
assistant
Thank you. Take your time to check.
user
I am really sorry to inform you that, I haven't found any reservation on your name to change.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are most welcome. Thank you for reaching us.
assistant