Hello.
user
Hello. How may I aid you?
assistant
I would like to cancel my recent reservation due to cancel of my new house warming ceremony. Can you please help me?
user
May I know your name?
assistant
I am Jennifer Carter.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant