Hello. I am Brenda Lee.
user
Hello. How can I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant