Hi.
user
Hello, how can we help you?
assistant
Can you please help me with changing my recent reservation?
user
I am happy to help you with your concern. Sure, can you please let me know your name to check with the reservation status?
assistant
My name is Nancy Wilson.
user
Thank you for sharing your name, Nancy Wilson. Please allow me 2-3 minutes while I check with the status.
assistant
Ok, take your time.
user
Thank you for waiting, Nancy Wilson. We found reservation under your name, can you please share your trip dates?
assistant
Thank you, my trip dates are Feb 21 and 23.
user
May I know your source and destination airport codes?
assistant
Airport codes are MCO and PHL.
user
Are you comfortable with connecting flight or direct flight?
assistant
I need a connecting flight.
user
Are you looking for any class preference?
assistant
No.
user
Would you like to fly with any time, or do you have any specific time preference?
assistant
That's all, thanks for asking.
user
Thank you for sharing all your required details, Nancy Wilson. Nancy Wilson, sorry there is no flight available for the mentioned dates.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us. Hope we reach our service again!.
assistant