Hello, I am Ashley Miller.
user
Hello, how may I assist you?
assistant
Due to an emergency issue, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please wait a moment.
assistant
OK.
user
Thanks for waiting, there is no reservation on your name.
assistant
OK, no problem.
user
Thank you so much for choosing us.
assistant
Thank you for the help.
user
Have a good day.
assistant