Hello, I am Samuel Johnson.
user
Hello, how may I assist you?
assistant
I would like to cancel my recent reservation due to cancel of my exam.
user
Ok.
assistant
Could you please help me?
user
Sure, please hold on.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant