Hello.
user
Hello.
assistant
Myself Carol Hall.
user
How can I assist you at this moment?
assistant
I want to do some modifications in my previous reservation, due to some health issue. Can you please help me out?
user
Sure Hall, I will help you to modify your previous reservation.
assistant
Thank you for accepting my request.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, anyway thank you for your valuable information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant