Hello, I am Robert Brown.
user
Hello, how may I aid you?
assistant
I have planned to go for a holiday trip but, it was cancelled. Can you help me for cancellation?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant