Hello.
user
Hello, how may I help you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Betty Adams here.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant