Hello.
user
Hello,. Please let me know, What kind of service you are looking for today?
assistant
I need to cancel my reservation as my plan to attend for flower festival got cancelled due to bad weather. Can you help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment. To proceed further may I know your good name?
assistant
I am Rebecca Wright.
user
Ok. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant