Hello, I am Alexander Hall.
user
Hello. How can I aid you?
assistant
Owing to an emergency I had to request for this cancel reservation, Can you help me for this?
user
Sure, we are here to help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. There are no reservation found by this name.
assistant
Thank you for providing information.
user
Thank you  for opting us.
assistant