Hello. I am Rachel Hall.
user
Hello, how can I assist you for the day?
assistant
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. Please, wait for a moment.
assistant
Sure.
user
We found no reservation on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us. have a great day.
assistant