Hi.
user
Hello.
assistant
I am Stephen Scott.
user
I hope you are good today, how can I help you Scott?
assistant
Can you help me for changing my existing reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Did you reserved the ticket on the name Scott or any other name?
assistant
Yes, it is reserved on the name of Stephen Scott only.
user
There is no reservation on your name in our database.
assistant
Oh! It's ok, I think my brother already changed my reservation.
user
Thank you for opting us.
assistant