Hello.
user
Hello. How may I help you?
assistant
I am Pamela Hernandez. I would like to cancel my recent reservation, can you please help me?
user
I am happy to help you, please wait a moment.
assistant
Sure.
user
There is no reservation found under your name to cancel it.
assistant
Ok, no worries at all. Thank you.
user
Thanks for reaching us, have a good day.
assistant