Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation., can you please help me in that?
user
Sure, may I know your name to proceed?
assistant
My name is Kenneth Scott.
user
Please wait for a moment to check.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant