Hi.
user
Hello, what can I do for you today?
assistant
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
user
Sure, let me know your name to proceed further?
assistant
My name is Frank Clark.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name in our database to change it.
assistant
That's ok. Thank you.
user
Thank you for contacting us.
assistant