Hello.
user
Hello. How may I assist you now?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Michael Anderson.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us.
assistant