Hello.
user
Hello, how may I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your name please?
assistant
My previous reservation has done with the name Thomas Robinson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your information.
user
Your reservation found, please share your source and destination airports codes?
assistant
My nearest airport codes of journey are from MCO to LAS.
user
Ok, may I know your travelling dates please?
assistant
My planned dates of journey are Nov 22 and Nov 24.
user
Ok, Is there any specific class preference for you?
assistant
I prefer business class flight for this trip.
user
Do you have any other specifications please?
assistant
I prefer to travel in connecting flight for this trip.
user
Sorry Robinson, there is no flight found as per your travelling details.
assistant
Ok, not an issue. Thank you for providing information.
user
You are welcome.
assistant