Hello.
user
Hello, how may I support you now?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Nancy Adams here.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us, have a nice day ahead.
assistant