Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to heavy snow fall from couple of days. Can you please help me in that cancellation?
user
Sure, may I know your good name?
assistant
Thomas Thomas is my name.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thanks for your kind response.
user