Hello.
user
Hello. How may I assist you now?
assistant
Suddenly I got a call from my team lead that there is an important meeting. So, I don't have any other option to travel. Can you please help me in changing the ticket?
user
Ok, can you please wait for a moment.
assistant
Sure.
user
May I know your good name?
assistant
Yes, I am Timothy Baker.
user
Sorry to tell you, there is no active reservation found under your name.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for choosing us Baker. Have a safe journey.
assistant