Hello.
user
Hello. How may I assist you now?
assistant
I would like to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
My name is Melissa Edwards.
user
Please be on hold to check.
assistant
Sure, take your time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant