Hello.
user
Hello. Can you please tell me how may I help you?
assistant
I am looking to modify my travelling dates in the previous ticket which is booked in the last week. Can you please help me in changing?
user
Sure, I am here to help you. Can I have your name to check the ticket status?
assistant
Sure, I am Debra Davis.
user
Ok, I will put the conversation on hold for a minute. Is it ok for you?
assistant
Ok, no problem.
user
Sorry to tell you, there is no reservation on your name in our data.
assistant
That's fine, thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant