Hi,.
user
Hello.
assistant
I am Nancy Miller.
user
May I know, On what purpose you have reached us?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please hold on, let me check your reservation status.
assistant
Sure.
user
Sorry Nancy Miller, there is no active reservation on your name to change it.
assistant
Ok, no issues. Thanks for your kind service.
user
Thanks for approaching us.
assistant