Hello.
user
Hello.
assistant
My name is Paul Martinez.
user
How can I guide you today?
assistant
I am planning to cancel my reservation because my journey was postponed to next month. Can you help me out?
user
Sure Paul, I am here to help you.
assistant
Thank you.
user
Sorry Paul, I did't find any reservation on your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant