Hello.
user
Hello, how can I assist you?
assistant
Myself Dennis Hall. I would like to change my existing reservation, can you help me in that?
user
Please can you wait a moment while I check the database for your reservation to change?
assistant
Sure, I will wait for your response.
user
Thank you for waiting. There is no reservation been found on your name to change, sorry for the inconveniences.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing our agency.
assistant