Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Ok.
user
To check the reservation list we need your name, can you please share me your name?
assistant
Sure, I am Anthony Hill.
user
Anthony Hill, please wait a moment I will check the reservation list.
assistant
Sure.
user
Sorry Anthony Hill, there is no active reservation on your name.
assistant
No problem, thanks for your service.
user
Thank you.
assistant