Hello, I am Scott White.
user
Hello. How may I be of your service?
assistant
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me with it?
user
Ok, please wait a moment I will check the reservation status.
assistant
Sure.
user
Thanks for waiting, we are hardly tried to found your reservation but there is no reservation on this name.
assistant
That's fine, Thank you.
user
Thanks for opting us.
assistant