Hello, I am Carolyn Hill.
user
Hello, how can I help you today?
assistant
I just want to cancel my recent reservation, due to climate issues at my source.
user
Sure, please wait for a while, I will check the status and revert you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, no issue. Thanks for your help.
user
Thank you for approaching us.
assistant