Hello.
user
Hello. How may I be of your address?
assistant
My Business trip got postponed, will you help me to change my existing reservation?
user
Sure, please let me know your name to check the reservation status.
assistant
Karen Smith is my name.
user
Wait a moment I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, thank you.
user