Hello.
user
Hello, how may I address you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Certainly, I can do that for you.
assistant
Thank you.
user
Will you please let me know your name on which it was reserved earlier?
assistant
My reservation was done under the name Jerry Anderson.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting Jerry Anderson, I have gone through the reservation list but could not find any reservation active under your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant