Hi.
user
Hello.
assistant
I am Patrick Edwards.
user
How may I aid you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant