Hi.
user
Hello, how may I help you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me out?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
Let me know your name to cancel it.
assistant
I am Carol Perez.
user
Thanks for providing your name. Please wait for a while, I will check the present status of your reservation and revert to you.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for connecting with us.
assistant