Hello.
user
Hello, how may I help you?
assistant
My name is Gregory Jackson, I want to cancel my reservation as my plan to attend meeting at New York is cancelled. Can you please cancel my reservation?
user
I am happy to help you, please be on hold I will check your reservation.
assistant
Sure.
user
Thanks for your time, there is no reservation found with your name to cancel it.
assistant
Ok, thank you for the information.
user
Thanks for approaching us.
assistant