Hello.
user
Hello.
assistant
I need to change my destination location in the previous ticket. Will you help me in changing the ticket?
user
Sure, I am here to help you. May I know your name please?
assistant
The previous ticket is confirmed with the name John Green.
user
Sorry John, there is no reservation found as per your name to change your reservation.
assistant
That's fine, thank you.
user
You are welcome always.
assistant