Hello.
user
Hello.
assistant
Thomas Mitchell here.
user
How may I help you out?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you out. Please give a moment.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for choosing us.
assistant
Anyway, thank you for the information.
user