Hi.
user
Hello. How may I aid you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure,I will help you with that. May I know your name please?
assistant
Myself Betty Carter.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant