Hello.
user
Hello, how may I assist you?
assistant
I am Ryan Lopez. I have some personal matters that need fixing so I need to change an existing reservation. Please help me with this.
user
Please wait for a moment, I will let you know the information.
assistant
Sure, I will be waiting.
user
Sorry to notify, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you.
assistant
Thank you for your information.
user