Hi.
user
Hello, how can I help you today?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Amy Hall.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us, have a great day.
assistant