Hello.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation, can you please help me?
user
Sure, we are here to help you. May I know your good name please?
assistant
The ticket is reserved under the name Paul Garcia.
user
Please stand by.
assistant
Sure, I will.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
No issue, thank you for checking.
user
Thank you for opting us.
assistant