Hi.
user
Hello. How may I aid you at this moment?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Thomas Young.
user
Ok, please wait for some time, let me check with your recent reservation status.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, thanks for checking.
user
Thank you for reaching us.
assistant