Hello.
user
Hello, how may I help you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, may I know your name please?
assistant
Thank you for your response, my name is Andrew Hill.
user
Wait a moment.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant