Hello, I am Jonathan Parker.
user
Hello, how can I assist you?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Just hold on a moment, let me check and revert to you.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
Ok, not an issue. Thank you for choosing us.
user
Thank you for approaching us.
assistant