Hello. I am Susan Hall.
user
Hello, how can I assist you for the day?
assistant
I want to change my reservation due an emergency work.
user
Ok. I will help you in changing reservation.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Thank you for your response.
user
Thank you for reaching us.
assistant