Hello, Amanda Collins here.
user
Hello. In which way I can help you today?
assistant
Can you cancel my ticket?
user
Sure, I will help you with that.
assistant
Sure.
user
Please hold on a moment, I will check your previous reservation status.
assistant
I will be online.
user
There is no previous reservation available in your name Amanda Collins.
assistant
That's fine, thank you so much.
user
You are welcome.
assistant