Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, may I know your name please?
assistant
Sure, myself Emma Nelson.
user
Ok, please wait.
assistant
Sure, I will wait for your response.
user
Sorry Emma, there is no active reservation found under your name in our records.
assistant
That's ok, no problem. Thank you for the information.
user
Most welcome.
assistant