Hi.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation due to my exams, can you please help me with it?
user
Yes, I am here to help you with our services.
assistant
Thank you.
user
Can I know your name to proceed with checking my reservation?
assistant
Sure, my name is Elizabeth King.
user
Ok, please wait till I check with your existing reservation.
assistant
Sure, take your time.
user
Elizabeth King, I could not find any reservation by your name in our data base.
assistant
Oh! That's very sad to listen from you. Anyways, thank you for checking.
user
Thank you for reaching our assistance.
assistant
Thank you for helping me out.
user
Have a nice day.
assistant
Most welcome.
user