Hello.
user
Hello. How may I help you best?
assistant
I am Stephanie Baker.
user
OK.
assistant
 I need to cancel my recent reservation due to postpone delivery date for my wife. Could you please help me?
user
Ok, we have searched for your reservation but we did not find any reservation.
assistant
No problem, thank you for your information.
user
Thanks for opting us, have a nice day.
assistant