Hi.
user
Hello, how may I assist you today?
assistant
Could you please change my existing reservation?
user
Sure, I am here to here help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is James Adams.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant