Hello.
user
Hello.
assistant
Myself Kevin Smith.
user
How may I help you?
assistant
I want to cancel my existing reservation due to heavy rainfall.
user
Sure, I am happy to help you with the ticket cancellation.
assistant
Thank you.
user
Ok, please give me a minute to check the ticket status.
assistant
Sure, take your own time.
user
I am happy to tell you, I have successfully found your ticket in the chart list and cancelled the ticket.
assistant
Thank you for helping me.
user
You are welcome. Thank you for reaching us.
assistant