Hello.
user
Hello. How may I help you?
assistant
I am Shirley Adams. Can you please help me in flight ticket cancellation?
user
Sure, I can help you with the ticket cancellation process.
assistant
Thank you for accepting my request.
user
Ok, please give me a minute. So that, I will check your ticket status.
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
Ok, no problem with that one. Thank you for your help.
user
You are welcome. Thank you for opting us.
assistant