Hello.
user
Hello, Please inform me, how may I best assist you?
assistant
I am Frank Harris want to cancel my reservation due to pfrepone of my exams. Can you help me in cancelling?
user
Sure, may I know your good name to track the details, Can you please provide me?
assistant
I have already provided.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, there is no active reservation found on your name.
assistant
Thank you for your help.
user
Thanks for reaching us, have a happy day.
assistant