Hello.
user
Hello. How may I aid you?
assistant
I am Emily Lewis. I would like to change my recent reservation because of some personal work, can you help me with this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
I found your reservation, could you provide your itinerary dates?
assistant
My travelling dates are 02/18 and 02/20.
user
May I know your genesis and terminus airport codes?
assistant
I would like to travel from IAD to LAX.
user
Please give me a moment to check for available flights.
assistant
Sure.
user
Hawaiian airlines with flight 1013 is providing service on your route with a connecting flight and ticket costs you 100 in economy class.
assistant
Yes, you can proceed with this flight.
user
Your ticket is confirmed.
assistant
Thanks for your help.
user
Thank you for choosing us.
assistant