Hi.
user
Hello, how may I serve you?
assistant
I want to change my recent reservation as my holidays got extended. Can you help me in changing?
user
Sure, may I know your good name?
assistant
Jacob Thompson is my name.
user
Please wait for a minute.
assistant
OK.
user
Unfortunately there is no reservation found with your name.
assistant
Ok, not at all a problem. Thanks for the kind information.
user
Thank you for reaching us.
assistant