Hello.
user
Hello.
assistant
I am Jason Smith.
user
How may I assist you at this moment?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure Jason Smith, I am happy to help you to change the ticket details.
assistant
Thank you for accepting my request.
user
Ok, please give me a minute. I will check the ticket status and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry for the inconvenience, there is no active reservation found with your name in our system data.
assistant
No worries, thank you for the information.
user
You are most welcome. Thank you for approaching us.
assistant