Hi.
user
Hello.
assistant
Rachel Scott here.
user
How may I aid you?
assistant
I would like to change my existing reservation, because while booking I gave wrong airport codes, so can you help me for this?
user
Ok, I can help you with that. Please wait a moment, I will get back with previous reservation status.
assistant
Ok, I will wait for your response.
user
Ok, thanks for your time but there is no reservation under your name.
assistant
Oh! it is ok, no problem.
user
Thank you for reaching us.
assistant
Most welcome, thank you for helping me.
user