Hello.
user
Hello, how can I amend you today?
assistant
I made a reservation earlier this week to attend for a seminar, but my seminar has been postponed. Can you please change my reservation?
user
Sure, we are glad to help you to change it. May I know your name?
assistant
Sure, I am Katherine Rodriguez.
user
Sure, please be on hold.
assistant
Sure, I will wait.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thanks for your service.
user
Thank you for contacting us.
assistant