Hello.
user
Hello, how may I render you today?
assistant
Prepone plan came into a picture owing to announcement of birth of bay boy. So I need to cancel my recent reservation, can you please help me in that?
user
Sure, may I know your name?
assistant
My name is Stephanie Carter.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant