Hi.
user
Hello, how can I assist you?
assistant
I am Debra Thompson. I would like to cancel my recent reservation, due to an emergency I could not attend my meeting. Can you please help me?
user
Ok, please wait I will check and revert you.
assistant
Sure.
user
 We found reservation on your name, can I process further for cancellation?
assistant
Please proceed.
user
 Your ticket is cancelled.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant