Hi.
user
Hello. How can I assist you today?
assistant
Myself Edward Lopez. For some personal reasons I want to cancel my reservation. Can you please help me out?
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Ok.
user
Your patience is greatly appreciated. Edward, I see that there is no reservation found under your name.
assistant
It's ok. Thank you for the information.
user
You are welcome.
assistant