Hi.
user
Hello, how may I serve you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with the cancellation process?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Can I have your name please?
assistant
Sure, I am Frank Mitchell.
user
Ok. Thank you for your time.
assistant
Ok.
user
We found a reservation in your name and it has been cancelled.
assistant
Thanks for your quick response.
user
Thank you for approaching us.
assistant