Hi.
user
Hello. How can I support you today?
assistant
Owing to an emergency,I need to cancel my earlier reservation. Can you help me with that?
user
Sure. May I know your good name?
assistant
Thank you. I am Donna Thompson.
user
Please,wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for picking us.
assistant