Hi.
user
Hello, how can I help you?
assistant
Can you please help me to change my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
I am Emily Lopez.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant