Hello.
user
Hello, How can I assist you today?
assistant
I would like to cancel my recent reservation because my brother marriage was postponed, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
I am Robert Perez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant