Hi.
user
Hello, how may I support you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name to check the list and revert you.
assistant
Sure, my name is Charles Clark.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation active by your name in our data base.
assistant
Ok, no problem.
user
Thank you for picking us.
assistant
Thank you for your service.
user