Hi,.
user
Hello. How may I assist you now?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Ok.
assistant
Thank you.
user
May I know your good name?
assistant
I am Jeffrey Clark.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
We did not find any reservation on your name to cancel.
assistant
Ok, not an issue. Thanks for your response.
user
Thank you for contacting us.
assistant