Hello.
user
Hello, how may I oblige you today?
assistant
I am Pamela Lopez. I already have an reservation to attend a meeting, due to some problems meeting date has been changed. So I need a few changes in my reservation. Can you please help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant