Hi. Myself Anna Hill.
user
Hello, how may I aid you out?
assistant
I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure Hill, I am here to help you out in solving the concern. Please allow me a moment to check the reservation on your name in our reservation.
assistant
Sure, I will wait for your response.
user
Sorry Anna Hill, I found active reservation on your name in our database and I cancelled it. For cancelling the flight ticket, we will be having some charges for cancelling. Sorry for that.
assistant
Ok it's fine, thank you so much for your help in cancelling my reservation.
user
Thank you for reaching us.
assistant