Hi, I am Ronald Hall.
user
Hello, what can I do for you at this moment?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold for a moment.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
No problem, thanks for the information.
user
Thank you for availing us.
assistant