Hi.
user
Hello, may I know your good name?
assistant
My self Catherine Collins.
user
What can I do for you Catherine?
assistant
I would like to change my existing reservation due to sudden change in my trip.
user
Ok, please hold on I will check and get back to you.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name.
assistant
Thank you for your information.
user
Thanks you for reaching us.
assistant