Hello.
user
Hello, how can I assist you?
assistant
I'm Jeffrey Robinson. Due to the postponement of event held in Houston, I would like to change my existing reservation. Could you help me out changing my existing reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry Jeffrey, there is no reservation found under your name.
assistant
That's ok. Thank you.
user
Thank you for approaching us, have a good day.
assistant