Hello.
user
Hello, how may I assist you today?
assistant
I am Betty Garcia. I need to change my recent reservation due to postpone of my seminar. Could you please help me in doing that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Thank you. Sure.
user
Thank you for your valuable time, unfortunately no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant