Hi.
user
Hello. How can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
Thank you for accepting my request. I have reserved my flight ticket with name James Garcia.
user
Sorry James Garcia, there are no flights reserved on your given name formerly.
assistant
Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant