Hi.
user
Hello, how may I support you today?
assistant
As I am suddenly fallen sick due to bad weather I would like to change my recent reservation. Can you help me with changing your reservation?
user
Sure. Can you provide me your name to proceed further?
assistant
Daniel Taylor is my name.
user
Please wait a moment.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your information.
user