Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I can help you with the ticket cancellation. Could you please tell me your name?
assistant
I am Cynthia Hall.
user
Ok, can you please give me a minute?
assistant
Sure.
user
Sorry for the inconvenience, there is no active reservation found with your name in our portal to cancel.
assistant
No problem, thank you.
user
It's my pleasure. Thank you for approaching us.
assistant