Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, can you please provide me your name to check the reservation?
assistant
Sure, my name is Samantha Williams.
user
Sorry, there is no reservation with your given name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant