Hello, I am Jeffrey Wright.
user
Hello, how can I aid you?
assistant
Due to bad weather forecast the match has been postponed. Can you help me out in changing my existing reservation?
user
Sure, we are here to help you. Please hold on. Let me check the status.
assistant
OK.
user
Thanks for waiting. There was no existing reservation found on your name.
assistant
Thanks for the response.
user
It's my pleasure to help you. Have a good day.
assistant