Hello.
user
Hello. How may I assist you today?
assistant
I am Benjamin Williams, I want to change my reservation because I have to stay for some more days in New York. Can you please help me out?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure.
user
Williams, I did not find any reservation with your name in my database.
assistant
Not an issue, thank you for checking.
user
Thank you for reaching us,.
assistant