Hello.
user
Hello.
assistant
I am Catherine Scott.
user
Scott, how can I aid you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Scott, there are no flights reserved on your given name formerly.
assistant
No problem, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant