Hello.
user
Hello.
assistant
I am Nancy Lopez.
user
In which way I can help you today?
assistant
I would like to cancel my reservation as I am not feeling well, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Nancy Lopez.
assistant
Ok no problem, thank you for your services.
user