Hi,.
user
Hello. How may I support you today?
assistant
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Can you please help me in changing my reservation?
user
Sure, may I know your good name please?
assistant
My name is Ryan Smith.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant