Hi.
user
Hello. How glad that I can assist you?
assistant
Could you please be my helping hand in cancelling my recent reservation?
user
Sure, I am glad to help you with that one.
assistant
Thank you.
user
Can I know your name for checking your reservation status?
assistant
Susan Harris here.
user
Please allow me a moment.
assistant
Ok.
user
Thank you for being on hold, there is no reservation obtained on your name in our data base.
assistant
No issues, thank you.
user
You are welcome and have a nice day.
assistant