Hello.
user
Hello. How may I aid you?
assistant
I want to change my existing reservation, as my friend's marriage got postponed.
user
Ok, please provide your name to check your reservation status.
assistant
I am Thomas Brown.
user
Brown, no reservation has been found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user