Hello.
user
Hello, how may I assist you today?
assistant
I am Christopher Martinez. I would like to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, please wait for a while, I will check and revert to you.
assistant
Sure.
user
There is no active reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant