Hello.
user
Hello, how can I support you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, we will help you. May I know your name please?
assistant
Thank you for your response, my name is Jeffrey Parker.
user
Please stand by.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Oh! It's ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user