Hello. I am Thomas Brown.
user
Hello. How may I assist you?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Ok, take your time.
user
Thomas Brown, no reservation has been found on your name in our database.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant