Hello.
user
Hello, how can I aid you today?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know on whose name the ticket has been reserved formerly.
assistant
Myself Kathleen Thomas.
user
I found a reservation on your name Kathleen Thomas, may I know your airport codes please?
assistant
My airport codes are ATL and DCA?
user
Ok, can you please provide your travelling dates?
assistant
My travelling dates are Sept 26 and Sept 28.
user
Ok, do you have any specifications?
assistant
I need a direct flight.
user
Sorry Kathleen Smith, there are no flights available on your requested dates.
assistant
Ok, not an issue,. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant