Hi.
user
Hello. How may I aid you?
assistant
Myself Kathleen Wright.
user
Glad to meet you Wright.
assistant
I want to change my existing reservation, can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Kathleen Wright, we found your reservation. May I know your new airport codes please?
assistant
My modified travel airport codes are CLT and DTW.
user
May I know your preferable journey dates please?
assistant
My travel dates are 06/27 and 06/29. Ensure that I need a direct flight.
user
Wright, there are no flights available in your route with a direct flight.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant