Hello.
user
Hello. How may I assist you?
assistant
I'm Amanda Martin.
user
Amanda Martin, welcome to our agency.
assistant
Thank you. I would like to cancel my recent reservation due to personal health issue.
user
Oh! that's sad, please let me check with your existing reservation and inform your ticket status.
assistant
Ok.
user
Amanda Martin, I will have to inform you that, no reservation was found under your name.Sorry for the inconvenience.
assistant
That's ok, no issues.
user
Keep reaching our agency for your further bookings.
assistant
Anyways, thank you for the information.
user
Have a nice day.
assistant