Hi.
user
Hello.
assistant
I am Jonathan Mitchell.
user
How may I help you today?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Ok, please wait for a minute.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant