Hello.
user
Hello, how may I assist you?
assistant
Myself Sandra Williams, I want to change my existing reservation. Can you please help me for this?
user
Sure, I will help you. Please wait, let me check your reservation status in our database.
assistant
Sure, I will wait for your kind response.
user
Sorry Sandra, I have not found any reservation under your name in our database.
assistant
Not a big deal, anyway thank you very much for you kind service.
user
You are welcome and thank you for reaching us.
assistant