Hi. I am Donald Scott.
user
Hello, how can I give assistance to you?
assistant
My exams got postponed, can you please help me in cancelling a ticket?
user
Sure, kindly mention your name to cancel it.
assistant
I am Donald Scott.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name. Thank you for opting us.
assistant
No issues, thank you for your information.
user