Hello, Benjamin Thomas here.
user
Hello Thomas, Good Evening. What can I do for you?
assistant
Good evening, due to small change in my plan, I want to cancel my reservation. Can you do this for me?
user
Sure, please wait a moment. I will check the existing reservation.
assistant
Ok.
user
Sorry to inform you Thomas, there is no reservation found with your name.
assistant
Ok, that's fine.
user
Do you need any other help?
assistant
No, thank you for your help.
user
You are welcome. Thank you for approaching us. Have a nice day.
assistant