Hi.
user
Hello. How may I help you?
assistant
Unfortunately, I want to change my existing reservation, can you please help me in this intent?
user
Sure, can you help me with your name?
assistant
Sure, my name is Thomas Jackson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, that's fine. Thank you for your appreciable service.
user
Thank you for reaching us, have a nice day.
assistant