Hello. Myself Janet White.
user
Hello, how can I assist you for the day.
assistant
Due to sudden demise of my grandfather, I would like to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Ok, I will wait for your information.
user
Sorry, we found no reservation on your give name.
assistant
That's ok. thanks for checking.
user
Thank you for reaching us.
assistant