Hello. I am Scott King.
user
Hello, how may I aid you for today?
assistant
I would like to cancel my reservation as I got hospitalised, can you please help me out?
user
Sure, I will help you about that.
assistant
Thank you.
user
Sorry King, there is no active reservations under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
My pleasure, thank you for reaching out here.
assistant