Hello.
user
Hello, How can I serve you?
assistant
I need to attend one business meeting, but due to bad weather, I am unable to move from this place.So cancel my ticket.
user
Sure, May I know your name?
assistant
I am Kimberly Hall.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Thanks for the quick response.
user
Thank you for opting us.
assistant