Hello.
user
Hello, how can I help you?
assistant
Due to some urgent business meeting, I am planning to cancel my reservation. Can you please help me for this?
user
Sure, may I know your name?
assistant
Myself Jonathan Hernandez.
user
Give me a minute.
assistant
Sure, I will wait for your response.
user
On your request, I have successfully cancelled your reservation.
assistant
Thank you very much for cancelling the ticket.
user
Thank you for choosing us.
assistant