Hello.
user
Hello, how may I aid you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your good name for checking?
assistant
Myself Daniel Anderson.
user
Please wait for moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
It's ok, thank you.
user
Thank you for reaching us with a query.
assistant