Hi,.
user
Hello, how can I provide assistance to you?
assistant
I am Frank Williams. I want to cancel my recent reservation to heavy snowfall at my place. Can you help me?
user
Ok. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, we found reservation with your name. Shall I cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thanks for your kind information.
user
Thank you for reaching us.
assistant