Hello.
user
Hello. How can I aid you?
assistant
I would like to cancel my recent reservation because I am unable to catch the flight due to some health issues. Can you please help me to do that?
user
Sure, may I know the name to check for the status?
assistant
Thanks a lot for accepting my request. My name is Elizabeth King.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok, take your own time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
It's ok, not an issue with that. Anyhow thanks a lot for your valuable time.
user
Thank you for reaching us.
assistant