Hello, I am Timothy Thompson.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to postpone of cousin's marriage.
user
Ok, please wait for a while, I will check the status and revert you.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, thank you for you information.
user
Thank you for approaching us, have a good day.
assistant