Hello,.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you with that. Can you please share me your name?
assistant
Thank you, myself Paul Collins.
user
Please give me a moment.
assistant
Ok.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant