Hello.
user
Hello. How can I aid you today?
assistant
For new year celebration, I want to go my hometown but by mistake I gave wrong airport code. Can you help me out in changing my reservation?
user
Sure, but before proceeding can I have your name please?
assistant
Sure. Myself Dorothy Davis.
user
Well Davis, but sorry to inform you because there is no reservation found with your name in our records.
assistant
It's ok. Thank you for providing your service to me.
user
It's our pleasure.
assistant