Hi.
user
Hello. How may I help you today?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, I am here to help you with that. May I know your good name?
assistant
Sure, my name is Anna Hall here.
user
Ok, wait for a minute.
assistant
Sure, I will wait.
user
I have found the reservation, can I cancel it?
assistant
Sure, You can cancel it.
user
Your reservation is cancelled.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant