Hello, I am Nicole Parker.
user
Hello,. How may I assist you?
assistant
Prepone plan came into a picture owing announcement of birth of bay boy.So I need to change an existing reservation. Can you please help me in that?
user
Sure, please wait for a minute I will revert you with the current status.
assistant
Sure.
user
Sorry to inform you that there is no reservation found with your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for availing us.
assistant