Hi.
user
Hello.
assistant
I am Joshua Campbell.
user
How can I help you today?
assistant
Owing to an emergency, I need to change my reservation. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Ok.
user
Sorry, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant