Hello.
user
Hello.
assistant
Jennifer Clark here.
user
How can I help you today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name Jennifer Clark.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant