Hello. I am Raymond Smith.
user
Hello. How may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Please wait for a moment.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant