Hi.
user
Hello, how may I render you today?
assistant
I have made a reservation to attend my business meeting but due to some technical problem it got postponed, can you please help me in changing my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check the status of your reservation?
assistant
My name is Katherine Martin.
user
Please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant