Hello.
user
Hello, may I know your name please?
assistant
Myself  Samantha Lee.
user
Yes Samantha, how can I help you?
assistant
I would like to cancel my recent reservation.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
Ok,Thank you for your services.
user
Thank you and have a nice day.
assistant