Hello.
user
Hello,. Please let me know, What kind of service you are looking for today?
assistant
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me in cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Eric Martin.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant