Hello. I am Patrick Clark.
user
Hello, how can I help you?
assistant
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, please wait for a while.
assistant
Take your time.
user
Sorry, there was no reservation found with your given name.
assistant
No issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user