Hi.
user
Hello, how can I help you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
user
Sure, we are here to help you. May I know your name?
assistant
Betty Lewis is my name.
user
Ok, wait for some time.
assistant
Ok.
user
We found reservation on your name, Shall I proceed for cancel your ticket?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thanks for approaching us.
assistant