Hello.
user
Hello. How may I help you?
assistant
Carol Garcia here.
user
Nice to meet you Carol.
assistant
Due to short circuit my house got burned down.
user
Ok. What type of help can I do for you?
assistant
So I need to cancel my reservation. Could you help me?
user
There is no reservation with your name.
assistant
It's ok.
user
Thanks for contacting us, have a great day.
assistant
Thank you for your information.
user