Hello.
user
Hello, how can I help you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Angela Clark here.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant