Hello.
user
Hello, how may I aid you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Mary Anderson here.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant