Hello.
user
Hello, how can I help you?
assistant
I would like to change my reservation as my trip got cancelled, can you please help me out with that?
user
Sure, may I know your name?
assistant
Myself Betty Collins.
user
Give me a minute for checking.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking out.
user
Thank you for choosing us.
assistant