Hello. Paul Lewis here.
user
Hello Lewis, what can I do for you?
assistant
Due to sudden cancellation of our meeting, I would like to cancel my reservation. Can you help me?
user
Sure. Can I put you hold, while I am check your existing reservation?
assistant
Sure.
user
Successfully, your existing reservation is found in our database. Can I proceed to cancel it?
assistant
Please cancel it.
user
For cancelling the ticket we are charging 100.
assistant
Please proceed.
user
The remaining amount is send to your account. Your reservation is cancelled successfully.
assistant
Thank you for helping me.
user
You are welcome. Have a nice day.
assistant