Hello.
user
Hello, how may I serve you?
assistant
I am Ruth Green. Due to my health problem, I want to change my resent reservation, can you please help me in that?
user
Sure, let me check the current status and revert you.
assistant
Ok.
user
We could not find any reservation by the name you provided.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant