Hi.
user
Hello, how may I serve you?
assistant
Can you help me cancel my reservation due to bad weather at my place which was made on the name of Donna Young?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, Sorry there is no reservation found on your name.
assistant
It's ok, thank you for your response.
user
Thank you for reaching us.
assistant