Hi.
user
Hello, how may I assist you?
assistant
Raymond Allen here. I want to cancel my recent reservation due to the heavy rains, hope your helping me.
user
Sure, wait a moment to check.
assistant
Sure.
user
Sorry Allen, there is no reservation found under your name.
assistant
Ok, no issues.
user
Would you like know anything else?
assistant
No, thank you for your help.
user
Ok, thank you for reaching us.
assistant
Welcome.
user