Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you change my existing reservation.
user
Sure, may I know your name?
assistant
Sure, Michelle Rodriguez here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for choosing us.
assistant