Hello.
user
Hello. How can I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out?
user
May I know your name please??
assistant
Myself Debra Phillips.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant