Hi.
user
Hello.
assistant
I am Nancy Adams.
user
How can I help you Adams?
assistant
I would like to change my recent existing reservation because my friend who is participating in gun shooting has been postponed.
user
I will help you, please wait a while.
assistant
Ok.
user
There is no reservation found on your name, Nancy Adams.
assistant
No problem, thank you.
user
Thanks for opting us.
assistant