Hi.
user
Hello. How may I guide you today?
assistant
I am Kimberly Young.
user
Nice meeting you Young.
assistant
I would like to cancel my reservation, can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
No issues, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant