Hello.
user
Hello, how may I serve you?
assistant
My name is Frank Walker, I want to cancel my reservation as my plan to visit Austin is cancelled. Can you cancel my reservation?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Ok, thank you for the information.
user
Thank you for reaching us. Have a nice day.
assistant