Hello.
user
Hello, how may I aid you?
assistant
I am Jason Barker. I am planning to change an exiting reservation, due to health issue. Can you please change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant