Hi.
user
Hello. How can I aid you?
assistant
Please help me to change my recent reservation.
user
Sure, please provide me the name to check for the status.
assistant
Charles Lopez.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
Thank you for your information.
user
Thank you for reaching us with a query.
assistant