Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
May I know your name?
assistant
My name is Frank Collins.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for connecting with us.
assistant
You are welcome.
user