Hi, myself Stephen Rodriguez.
user
Hello. In which way I can aid you at this moment?
assistant
I would like to change my reservation as I am unwell. Could you please do that for me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
Not an issue, thank you very much for the information.
user
Thank you for reaching us, have a good day.
assistant