Hello.
user
Hello, how may I help you?
assistant
I am Samuel Moore. I want to celebrate my birthday in Angel Island with my family members on 03/26. But unfortunately I have done reservation on another date, so could you please help me in cancelling my previous reservation?
user
Sure Moore, I am here to help you. Let me check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
Moore sorry for inconvenience, no reservation is found on your name in our records.
assistant
No worries, thank you for your information.
user
You are most welcome.
assistant