Hello. I am Patrick Robinson.
user
Hello, how can I serve you today?
assistant
I need to cancel my recent reservation, as my appointment with my doctor got cancelled due to an emergency case. Could you help me in cancelling?
user
Sure, I am pleased to help you. Wait a minute please.
assistant
Ok.
user
Thanks for being patience, sorry no reservation found with your name.
assistant
Ok, no issues at all.
user
Thank you for availing us, have a nice day.
assistant
Thanks for your service.
user