Hello.
user
Hello, how may I render you for today?
assistant
I am Richard Jones. I need to change my existing reservation, as my scheduled exam got postponed.
user
Ok.
assistant
Please help me in changing?
user
Sure, please hold on.
assistant
Ok.
user
Thank you for your valuable time, no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a good day.
assistant
Thank you for your help.
user