Hi. I am Rebecca Harris.
user
Hello, how can I help you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
That's ok.
user
Thanks for reaching us.
assistant
Thank you for the response.
user