Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to bad health issues, can you help me with that?
user
Sure, I am here to help you, can I know your good name to proceed further?
assistant
Thank you. I am Kimberly Davis.
user
Sorry, no reservation is found on your name in our records.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant