Hello. Sarah Lee here.
user
Hello. How can I aid you now?
assistant
I would like to cancel my recent reservation due some health issues, can you please help me out?
user
Sure, I am here to help you in cancelling your reservation.
assistant
Thank you for accepting my request.
user
Please, give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant