Hi.
user
Hello.
assistant
I am Eric Brown.
user
How may I be of your service?
assistant
I want to cancel my recent reservation due to sudden change in my trip.
user
Sure, please wit a moment I will check the reservation list.
assistant
OK.
user
Thanks for waiting, we did not found any reservation with this name.
assistant
OK.
user
Thanks for approaching us.
assistant
Thank you for your information.
user