Hi.
user
Hello.
assistant
I am Amanda Green.
user
Please let me know, How can I serve you the best today?
assistant
I want to change my existing reservation, please help me out.
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry Amanda Green, there is no active reservation on your name to change it.
assistant
No issues, thanks for the response.
user
Thanks for approaching us.
assistant