Hi.
user
Hello, how can I be at your service today? May I know your good name please?
assistant
I'm Jeffrey Turner. I heard very great about your agency, will you please help me in changing my existing reservation?
user
Sure, we are gleeful to help you.
assistant
Yes, please check it out.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
That's ok, no issues. Thank you for your service anyways.
user
Thank you for reaching us. Have a good day.
assistant