Hello.
user
Hello.
assistant
I am Helen Moore.
user
How can I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, let me check your reservation details in our database.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant