Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you to cancel your ticket. Can I know your name please?
assistant
Helen Hill here.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name.
assistant
Ok no problem, thank you for your services.
user
You are most welcome. Thank you for choosing us.
assistant