Hello.
user
Hello, how can I help you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, can you please let me know your name?
assistant
My name is Samantha Allen.
user
Sorry, there is no active reservation found under your name to change.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant