Hello.
user
Hello. How may I help you?
assistant
I am Shirley Wilson. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you that.
assistant
Thank you.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok no problem, thank you for your services.
user