Hello.
user
Hello. How can I serve you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, let me know your name to proceed.
assistant
My reservation was done under the name Daniel Martin.
user
Ok, please wait for a while to check your reservation status.
assistant
Sure, take your time.
user
Sorry, there is no reservation was done on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant