Hi.
user
Hello, how may I aid you today?
assistant
I need to change my existing reservation because, change in the exams time table. Will you help me in this?
user
Sure, we are here to help you.
assistant
Thank you,.
user
Can I have your name to proceed?
assistant
I am Carolyn King.
user
Ok, please hold a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Ok. Thanks for your information.
user
Thank you for approaching us.
assistant