Hello.
user
Hello, how can I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that.
user
Sure, I am here to help you. May I know your name?
assistant
I am Amanda Taylor.
user
There is no reservation found under your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for opting us.
assistant