Hello.
user
Hello.
assistant
Myself Alexander Hernandez.
user
How may I help you?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, please wait a minute.
assistant
Sure, I will wait for your response.
user
Sorry Alexander, there is no active reservation found under your name in our records.
assistant
That's ok, no problem. Thank you for the information.
user
Most welcome.
assistant