Hi.
user
Hello, Please inform me, how can I best serve you today?
assistant
Earlier I made a reservation, but at the same day I need to travel to another location. So, can you help me with cancellation of my ticket?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
May I know your good name to track the details?
assistant
Sure, Nancy Davis is my name.
user
Ok, please wait for awhile.
assistant
Sure, make it as soon as possible.
user
Sorry to say that, there is a no active reservation found on your name.
assistant
That's ok, not an issue. Thanks for your prompt service.
user
Thanks for contacting us. Wish you a good day.
assistant