Hello.
user
Hello, how may I aid you today?
assistant
I am Alexander Lee. I want to change my existing reservation. Could you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on, while I will check in the previous list and get back to you.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for approaching us, have a nice day.
assistant