Hello.
user
Hello. How may I assist you today?
assistant
This is Brandon Hall.
user
Nice to meet you Hall.
assistant
Due to the cancellation of my matches, I want to change my existing reservation.
user
Sure, please wait for a minute.
assistant
Ok.
user
Thanks for waiting. Hall, there is no reservation found on this name, do you want to make a new booking from us?
assistant
That's ok. I didn't plan any trips as of now. Thank you for the great service.
user
It's my pleasure.
assistant