Hi.
user
Hello,. On which way, can I support you now?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation.
user
Ok.
assistant
Can you help me with that?
user
Sure, I will help you with changing.
assistant
Thank you.
user
May I know your name to change your reservation?
assistant
Sure, I am Brian Nelson.
user
Ok, please wait.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation found on your name to change it.
assistant
Oh! may be booking not done properly. Thanks for your response.
user
Thanks for choosing us.
assistant