Hello.
user
Hello, how can I help you today?
assistant
As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?
user
Sure, we are here to help you.
assistant
Thank you so much.
user
May I know your name?
assistant
I have done my previous booking on my name Michelle Clark.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure, I don't mind for waiting. Take your own time.
user
Thanks for waiting there is no reservation found on your name.
assistant
It's alright. Thank you for your immediate information about my ticket.
user
Thanks for approaching us.
assistant
Welcome.
user