Hello.
user
Hello. How may I help you at this moment?
assistant
Myself Margaret Edwards. I want to cancel my flight ticket due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found based on your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us. Have a nice day.
assistant