Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you please share your name?
assistant
I am Susan Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our data base.
assistant
Not a problem, thank you.
user
Thank you for reaching us.
assistant