Hi.
user
Hello.
assistant
I am Patricia Smith.
user
How may I aid you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Patricia Smith, we regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for the information.
user