Hello.
user
Hello. How may I help you?
assistant
I met with an accident, I am unable to move. Please help me in cancelling my recent reservation.
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Susan Evans.
user
Susan, there is no reservation found with your details in our servers.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, hope you recover soon.
assistant