Hello, Amanda Thomas here.
user
Hello, Amanda. How can I serve you?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. So help me in cancellation of my reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Amanda Thomas, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant