Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency, my planned trip to sky diving with friends got cancelled. So I want you to cancel my recent reservation.
user
Ok, can I know your name please? Please stand by.
assistant
Sure, I have a recent reservation with name Anthony Green.
user
Thank you, sorry to inform no reservation found on your name.
assistant
Ok, not an issue. Thank you for your support.
user
Thank you for reaching us, have a nice day.
assistant