Hello.
user
Hello. How may I help you out?
assistant
I want to change my existing reservation due to some issues. Can you please aid me to change it?
user
Sure, I can help you in changing the ticket. May I know your name please?
assistant
Thank you. Sure, please check my reservation on the name of Ryan Mitchell.
user
Happy to inform you that I have found your reservation, can I know your travelling dates please?
assistant
Sure, My travelling dates are on Sept 25 and 27.
user
Can I know your airport codes too?
assistant
Sure, I am heading from EWR to reach MSP.
user
Do you need any specifications?
assistant
I need a direct flight in normal cost airline.
user
Can I know your preferences?
assistant
I don't have any preferences.
user
Sorry, there are no flights found.
assistant
Ok, no issue.
user
Thank you for reaching us.
assistant
Thank you.
user