Hello. I am David Jones.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation due to postpone of my new film shooting. Could you please help me in doing that?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant