Hi.
user
Hello, How can I provide assistance to you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
Scott Wilson.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
There is a reservation found on your name, to proceed further I need to know your journey dates?
assistant
My journey dates are Jan 4th and Jan 6th.
user
May I know from where you are flying from and landing at?
assistant
My airport codes are from OAK to DCA.
user
Do you need any specifications in connection?
assistant
Yes, I am looking for a single connection.
user
Do you want to fly out of business class or economy class flight?
assistant
I will prefer to travel in an economy class.
user
Thank you for your details, we have found a United airline, flight number-1001, connections-1 and ticket-200.
assistant
Please reserve it.
user
Would you like me to proceed next?
assistant
Yes, you can.
user
Sure, a seat has been reserved successfully for a economy class flight.
assistant
Thank you.
user
Thank you for your presence. We hope to serve you again.
assistant