Hello, Mary Hill here.
user
Hello, how can I help you?
assistant
Due to an emergency meeting, I want to change my existing reservation. Can you please help me out?
user
Sure, I am happy to help you. Please wait for a couple of minutes.
assistant
OK.
user
Thank you for your patience, we are sorry to say that there is no reservation found on your name.
assistant
Thanks for the information.
user
Thank you for approaching us.
assistant