Hello.
user
Hello, how can I assist you?
assistant
Due to an emergency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you. May I know your good name please? Sorry, there is no reservation found on your name in our database to cancel.
assistant
My name is Christine Carter. Ok, not an issue.
user
Thank you for contacting us.
assistant
Thank you for providing information.
user