Hello.
user
Hello, how can I help you out?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am happy to help you. Please help me with your good name.
assistant
My name is Eric Evans.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant