Hello.
user
Hello, how can I assist you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Kimberly Nelson here.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant