Hi.
user
Hello, how can I help you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me in cancellation?
user
Sure, Kindly mention your name to check the status.
assistant
I am Brian Lee.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for reaching us.
assistant