Hello.
user
Hello, how can I help you?
assistant
I am Rachel White.
user
Ok.
assistant
Can you please change my reservation as my semester exams got postponed?
user
Sure, please stand by.
assistant
Sure.
user
Thank you for waiting. Sorry to inform no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant