Hi.
user
Hello. How can I help you?
assistant
Ryan Lopez here. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for consulting us.
assistant