Hi.
user
Hello.
assistant
I am Donna Evans.
user
How can I assist you today?
assistant
I am unable to travel at this moment due to health issues, so can you help me for cancelling my recent reservation?
user
Sure, please give me a moment.
assistant
Ok, I will wait for your response.
user
There is no reservation found under your name.
assistant
Oh! It's ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant