Hi.
user
Hello. How can I assist you now?
assistant
I am Mary Adams. I would like to cancel my flight ticket, so can you please help me in flight cancellation?
user
Sure Mary Adams, I am happy to help you with cancelling your reservation.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Mary Adams, no reservation has found under your name to cancel.
assistant
Ok, that's fine. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant
You are welcome.
user