Hello.
user
Hello, how can I help you?
assistant
I am Melissa Hall, I want to change my reservation as my plan for vacation at New York is postponed. Can you change my reservation?
user
Sure, we are here to help you. wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, thank you for the details.
user
Thanks for approaching us.
assistant