Hello.
user
Hello, how may I aid you today?
assistant
I would like to shift my trip dates, please help me in changing my existing reservation.
user
Sure, may I know your name to check the reservation?
assistant
My name is Sharon Moore.
user
Sorry, there is no reservation found with your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant