Hi.
user
Hello. How may  I assist you today?
assistant
Can you help me to book a direct flight from New York?
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
Kimberly Hall here.
user
Please help me with your depart and return airport codes.
assistant
My departure is from New York, EWR and return is at New York, JFK.
user
Please let me know with your preferred class to fly.
assistant
I am comfortable with any class.
user
Please help me with your preferred travelling dates.
assistant
My travelling dates are Apr 07 and 09.
user
In order to proceed further, please let me know if you have any other preferences in your journey.
assistant
All my preferences are given.
user
Kimberly Hall, I am really sorry to inform you that there are no flights available for your journey.
assistant
Ok, thank you for searching and informing me.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant