Hi.
user
Hello, how may I render you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your good name?
assistant
Sure, William Williams here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, thank you for sharing the information.
user
Thank you for choosing us.
assistant