Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Ok.
user
For cancelling the reservation. May I know your name?
assistant
Daniel Hernandez here.
user
Ok. Daniel sorry to intimate, no reservation is found with your criteria.
assistant
No problem, Thanks for the information.
user
Thank you Daniel for utilizing our agency.
assistant