Hello.
user
Hello. How may I assist you today?
assistant
I'm Carolyn Baker.
user
Welcome to our agency Baker.
assistant
I would like to cancel my reservation as business meeting has been cancelled. Can you please help me with that?
user
Carolyn Baker, can you please excuse me for a moment till I check with your existing reservation?
assistant
Sure, take your time.
user
Thank you for waiting but, I could not find any active reservation by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching our services.
assistant
You are welcome.
user
Have a great day ahead.
assistant