Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name?
assistant
Myself Gregory King.
user
Please wait until I get back to you.
assistant
Sure, take your time.
user
There is no reservation found on your given name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant