Hello.
user
Hello. How may I assist you today?
assistant
My trip was postponed, so I need to change the reservation, can you help me in that?
user
Sure, I will help you on that.
assistant
Thank you.
user
Could you please provide your name to check your reservation status?
assistant
My name is Shirley Hall.
user
Ok Hall, please wait a moment to check.
assistant
Ok.
user
We regret that, there is no reservation found under your name in our records.
assistant
It's ok, no issues. Thank you for searching.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user