Hi. I am Barbara Hall.
user
Hello, how can I assist you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, we are here to help you. Please wait for a few minutes, to check the reservation on your name.
assistant
Ok.
user
Thank you for waiting, we did not find any active reservation on your name.
assistant
No issue. Thank you.
user
Thank you for choosing us.
assistant