Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation. Can you help me out?
user
May I know your name to check the reservation status?
assistant
William Gonzalez.
user
Please wait.
assistant
Ok, take your time.
user
I regret to inform, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us.
assistant