Hello.
user
Hello, how may I serve you?
assistant
I am Scott Edwards, I want to change my reservation as my bike riding completion has been postponed, help me in changing my reservation.
user
Sure, let me check the status and revert you.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Its ok, thank you.
user
Thank you for consulting us.
assistant