Hello.
user
Hello, how may I help you?
assistant
I am Paul Rodriguez. My family tour trip got postponed, so I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, please give me a minute.
assistant
Sure.
user
I am sorry to inform that there is no reservation found with your name.
assistant
Not an issue.
user
Thanks for choosing us.
assistant
Thank you.
user