Hi. I am Charles Clark.
user
Hello, how can I assist you?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, please wait for a moment.
assistant
Ok, take your own time.
user
Thanks for waiting, there was no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant