HI.
user
Hello. How may I help you?
assistant
Myself Rachel Taylor, can you help me to change the reservation which I have done a week ago as the interview had been postponed to some other dates?
user
Sure, please wait for a moment to check your details.
assistant
Ok, please take your time I will wait.
user
Sorry to say, no reservation found on your name. Thank you for reaching us, have a nice day.
assistant
That is ok, thank you for the information and the expeditious service.
user