Hello.
user
Hello.
assistant
My name is Nancy Campbell.
user
How can I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
Thank you.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user