Hi.
user
Hello. How may I help you?
assistant
Owing to an emergency I had to request for this change reservation.
user
Ok, I will help you in doing that. Let me know your name to check the reservation.
assistant
I am Laura Young.
user
Please, standby.
assistant
Sure.
user
Thanks for your time, I did not find any reservation on your name to proceed for modification.
assistant
Thanks.
user
Thank you for reaching us.
assistant