Hello.
user
Hello, how may I oblige you today?
assistant
My name is Samantha Hall. I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's Ok, thanks for your kind response.
user
Thank you for availing us.
assistant