Hi.
user
Hello, how I can I help you today?
assistant
I need to cancel recent reservation, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Barbara Lewis here.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for opting us.
assistant