Hello.
user
Hello.
assistant
My name is William Scott.
user
How can I aid you?
assistant
I want to cancel my reservation, can you please help?
user
Sure, please allow me a moment to check for the status.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
No problem, thank you for your time.
user
Thank you for reaching us.
assistant