Hello.
user
Hello, Good Morning. How may I guide you?
assistant
Due to a medical emergency my trip got postponed to other dates, can you please check if there is any possibility to change my travelling dates?
user
Sure, can I know your name?
assistant
My name is Janet Martinez.
user
Sure, hold on for a moment while I check for any existing reservations under your name.
assistant
Ok, take your time.
user
I am sorry Janet, there are no reservations with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your information.
user