Hello.
user
Hello. How can I assist you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Joshua King.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting. We found a reservation under your name and it has been cancelled successfully.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for contacting us, have a nice day.
assistant