Hi.
user
Hello, how may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Debra Baker.
user
Please allow me a moment.
assistant
Sure.
user
 Debra Baker, I found an active reservation on your name in our database and I cancelled it successfully.
assistant
Thank you for your time.
user
Thank you for reaching us  Debra Baker.
assistant