Hello. My name is Ronald Hill.
user
Hello Mr. Ronald Hill. How can I assist you today?
assistant
Can you help me to cancel the recent reservation which I had done a week ago to visit the art museum?
user
Ok, I will assist you. Can you please wait a moment while I check the reservation records?
assistant
Ok, please take your own time.
user
Thank you for waiting, sorry as per the records there is no reservation been found on your name to cancel.
assistant
That's ok, thank you for assisting me.
user
You are welcome, thank you for choosing our agency.
assistant