Hello.
user
Hello, how can I aid you at present?
assistant
I need to cancel my reservation due to an important work, can you please assist me with that one?
user
Sure, we are here to help you to cancel your reservation.
assistant
Thank you for your response.
user
Can I have your name please?
assistant
Sure, my name is David Carter.
user
Ok, please wait for a while.
assistant
Sure, I can wait.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
Not an issue with that one, I think it is not booked while I was booking. Thank you for your help.
user
Thank you for availing us.
assistant
Welcome.
user