Hello. I am Kathleen Collins.
user
Hello. How can I assist you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you help me out?
user
Kathleen Collins, can you give me a moment to check please.
assistant
Sure, take your time.
user
Just now I checked with your booking but no reservation was found.
assistant
That's ok.
user
Thank you for reaching us.
assistant
Thank you for your help.
user
Have a nice day.
assistant