Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Can I know your name?
assistant
Thank you for accepting my request. Myself Janet Miller.
user
Please wait.
assistant
Ok, I will wait.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant