Hello.
user
Hello. How can I assist you today?
assistant
Nancy Anderson here. I would like to cancel my previous reservation today, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, please check with my previous booking. I'm waiting for your response.
user
Nancy, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for checking with availability.
user
Thank you for contacting us.
assistant
Most welcome.
user