Hello.
user
Hello, how can I assist you for the day?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you. May I know your good name.
assistant
Sure, Elizabeth Adams here.
user
Sorry, we found no reservation on your given name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant