Hello.
user
Hello, how can I serve you today?
assistant
Can you please help me to change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your good name to proceed further?
assistant
My name is Samuel Turner.
user
Sorry, there is no active reservation on your name in our data.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant