Hello. My name is Kevin Johnson.
user
Hello, how may I render you?
assistant
I just want to cancel my recent reservation, due to my exams has been cancelled. Can you help me with cancellation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thanks for your kind response.
user
Thank you for connecting with us.
assistant