Hi.
user
Hello, how may I assist you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, myself Timothy Nelson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, sorry as per your concern I can not change your reservation because there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for opting us.
assistant