Hi, I am Donna Lewis.
user
Hello, How can I assist you today?
assistant
I want to cancel my ticket, because my health is not good suddenly.
user
Ok, Wait for a while.
assistant
Ok.
user
Thanks for waiting.
assistant
Ok.
user
There is a reservation found with your name, Shall I proceed for cancellation?
assistant
Yes, proceed to cancel my ticket.
user
Your reservation is cancelled. Thank you for availing us. Have a great day.
assistant
Thank You for your help.
user