Hi, I am Mary Scott.
user
Hello, how may I oblige you today?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me in change an existing reservation?
user
Sure. Can you please wait for a moment, I will check with your reservation.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant