Hello.
user
Hello, how can I oblige you today?
assistant
I have already reserved a direct flight to Houston, but I need a connecting flight in between my journey so that I can meet my friend after a long time. Can you please modify my reservation?
user
Sure, I will change your reservation right now.
assistant
Thank you.
user
Before that please provide your name.
assistant
 My name is Ryan Scott.
user
Ok, please give me a minute, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name to change it.
assistant
Ok, thank you for response.
user
Thank you for contacting us.
assistant