Hello.
user
Hello, how can I aid you?
assistant
I am Ashley Collins, want to change my reservation as the baby shower program which I want to attend got postponed. Can you please help me in changing reservation?
user
Sure, I can help you on that.
assistant
Thank you.
user
Please give me sometime to check your details.
assistant
Sure.
user
I regret, there is no reservation found on your name.
assistant
It's ok, thank you for the kind information.
user
Thank you for contacting us.
assistant