Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to heavy rainfall. Can you help me for this one?
user
Sure, I am glad to help you with that. Can you please share me your name?
assistant
Sure, Amy Phillips here.
user
Sorry, no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant