Hello. I am Richard Lee.
user
Hello, how may I oblige you today?
assistant
I need to change my trip dates of my existing reservation as my project submission date got postponed. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's alright, thanks for your response.
user
Thank you for reaching us.
assistant