Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you out.
assistant
Ok.
user
May I know your name please?
assistant
Myself Jack Gonzalez.
user
Jack Gonzalez, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant