Hi. I am Joshua Nelson.
user
Hello Nelson, how may I help you today?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure, I will help you in this.
assistant
Thank you.
user
It's my pleasure, please wait for a mean while.
assistant
Ok.
user
Sorry Nelson, there is no reservation found as per your name to cancel your reservation.
assistant
No issue. Thank you.
user
My pleasure.
assistant