Hello. I am Carol Moore.
user
Hello, how can I assist you?
assistant
I have some personal maters that need fixing so I need to cancel my recent reservation. So can you help me in that?
user
Sure, wait for some time.
assistant
Sure.
user
There is no reservations found on your name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your information.
user