Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I will help you. Please help me with your name.
assistant
Thank you and my name is Scott Garcia.
user
Please allow me a minute.
assistant
Sure, take your time.
user
Thank you. Scott Garcia, I am really sorry to inform you that there is no booking found on your name to cancel as per your request.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us. Have a great time.
assistant