Hello.
user
Hello, how may I help you at this moment?
assistant
I am Susan Baker. I would like to change my recent reservation, can you help me with this?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation existing on your name.
assistant
That's fine, thanks for your information.
user
You are welcome, have a nice day.
assistant