Hi.
user
Hello, how can I assist you for the day?
assistant
I am Ruth Hall. I want to do some modifications in my previous reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, we found no reservation on your given name.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant