Hello.
user
Hello.
assistant
I am Jason Jones.
user
How may I aid you at this moment?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Could you please help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for couple of minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant