Hello.
user
Hello. How can I aid you?
assistant
My name is Laura Lee. I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, please allow me a moment to check for the status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user