Hello.
user
Hello, how can I serve you for the day?
assistant
I am Nancy Wilson. Can you change my existing reservation?
user
Sure, can you please wait for a moment, I will check with your reservation and revert to you.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok. No problem. Thanks for the information.
user
Thank you for reaching us. Have a good day.
assistant