Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, Can I know your name please?
assistant
Sure, I am Nicole Roberts.
user
Ok, please wait.
assistant
Sure.
user
Sorry Nicole, there is no active reservation found with your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome.
assistant