Hi.
user
Hello, how can I assist you now?
assistant
Emily Anderson here. I would like to cancel my reservation today, can you please help me out?
user
Sure Emily Anderson, I will help you with that.
assistant
Ok, I will be waiting for your response till you check.
user
Sorry Emily Anderson, no reservation has found under your name to cancel.
assistant
Oh! That's very sad to hear from you, thank you for checking anyways.
user
Thank you for choosing us, have a good day.
assistant
You are most welcome.
user