Hi.
user
Hello. How may I amend you?
assistant
I need to cancel my reservation due to sudden demise of my aunt. Please help me with it.
user
Sure. May I know your name?
assistant
I am Stephen Baker.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, There is no reservation found with your name.
assistant
That's fine, thanks for your information.
user
Thank you.
assistant