Hello,.
user
Hello, may I know your good name please?
assistant
I am Rebecca Lee.
user
How can I assist you today?
assistant
Owing an emergency, I want to change my recent reservation. Can you help me with this? Sorry, I want to cancel my reservation.
user
Sure, wait for a moment. I will check and get back to you.
assistant
Sure.
user
Thanks for waiting, no reservation was found with your name.
assistant
Thanks for your quick response.
user
Thanks for connecting with us.
assistant