Hello. I am Sandra Robinson.
user
Hello. How may I assist you?
assistant
I had planned to go on a weekend trip, but it was cancelled due to some reasons. Can you cancel my recent reservation?
user
Sure, please wait a moment.
assistant
Sure, take your time.
user
Thanks for your time, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Ok, thanks for contacting us.
assistant