Hello.
user
Hello.
assistant
Jessica Davis here.
user
How can I aid you at this moment?
assistant
I have planned a trip with my students to enjoy the holidays in water world but some of the students were effected with health issues, so I would like to change my reservation to another date to go there. Can you please help me out with changing of my reservation?
user
Sue, I will help you with that.
assistant
Thank you for accepting my request.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Jessica Davis.
assistant
Oh! I think the ticket was not reserved due to server issue. Anyway, thank you.
user
You are welcome Jessica Davis.
assistant