Hi.
user
Hello. May I know your name?
assistant
I am Raymond King.
user
Ok, King can you please tell me how may I help you?
assistant
I wanted to change my reservation due to my planned programme got postponed.
user
Ok, sure.
assistant
Ok.
user
Sorry to say, there is no reservation found on your name.
assistant
Then it's fine.
user
Thank you for contacting us.
assistant
Thank you for your ongoing valuable information.
user