Hi.
user
Hello, how may I assist you?
assistant
Please change my existing reservation which I have done previously. with my name Janet Hernandez.
user
Ok, please wait for a mean while.
assistant
Sure, get back with the status of my reservation.
user
Sure, I will get back to you.
assistant
Thank you.
user
Sorry Janet, there is no reservation found as per your name to change your reservation.
assistant
It's ok, thanks for checking.
user