Hello.
user
Hello, how may I serve you today?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, please provide your name to check the reservation.
assistant
Thank you for accepting my request, myself Brenda Brown.
user
Ok, please wait for a minute.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant