Hello.
user
Hello, how may I assist you?
assistant
As my plan to go for holiday trip got postponed, I need your help in changing my earliear reservation.
user
Sure, may I know your good name?
assistant
I am Edward White.
user
Please wait for a minute.
assistant
Sure.
user
Unfortunately there is no reservation found with your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant