Hello, I am Christine Phillips.
user
Hello, how may I assist you today?
assistant
Could you help me out in cancelling my reservation due to sudden demise of my grandfather?
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Thank you. Sure.
user
Thank you for waiting, sorry there is no reservation found on your good name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, we hope see you.
assistant