Hello.
user
Hello.
assistant
I am Stephanie King.
user
How can I help you?
assistant
Owing to emergency I want to change my existing reservation, can you help me with that?
user
Please wait a moment to check the reservation status.
assistant
Sure.
user
Sorry, no reservation found by your name.
assistant
That's ok, no problem.
user
Thanks.
assistant
Thank you for the information.
user