Hello.
user
Hello.
assistant
My name is Laura Smith.
user
Smith, how may I help you today?
assistant
I am planning to travel from DTW to CLT to meet my friend, can you please help me for booking?
user
Sure, could you please provide me your journey dates?
assistant
My journey dates are 05/19 and 05/21.
user
Please be on hold, let me check for the best flight for you.
assistant
Make sure that, my connection limit should be 1.
user
There is a flight available in Southwest airlines with 1 connection, shall I proceed with booking your ticket?
assistant
Yes, please proceed for booking.
user
Your ticket is confirmed successfully with the flight number 1022.
assistant
Thank you for booking.
user
Thank you for reaching us, have a safe journey.
assistant
Welcome.
user