Hello.
user
Hello, how can I oblige you today?
assistant
Due to some urgent office meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, can I know your good name?
assistant
Myself Donald Clark.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you.
assistant