Hello.
user
Hello. How may I aid you?
assistant
Can you please help me in modification of my reservation as I am not able to make my trip?
user
Sure, I am here to help you out. May I know your name please?
assistant
Thank you for considering my request. My name is Christine Collins.
user
Ok, please give me a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for approaching us.
assistant