Hello.
user
Hello, how may I serve you for the day?
assistant
Due to heavy rain, I want to cancel my reservation.
user
Sure, we are here to help you. May I know on which name the ticket has been reserved?
assistant
Thank you. Rebecca Anderson here.
user
Please wait for a while.
assistant
Ok.
user
Sorry we hardly tried to found your reservation but, no reservation has been found with your name to cancel.
assistant
No issue, Thanks for the valuable information.
user
Thank you for reaching us.
assistant