Hi.
user
Hello, how may I assist you today?
assistant
As my business meeting is postponed to some other date in New York. So can you change my flight ticket reservation?
user
Sure, can I know your name?
assistant
The flight ticket was booked on the name of James Hall.
user
Just a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant