Hello.
user
Hello.
assistant
I am Richard Campbell.
user
How can I help you?
assistant
I need to cancel my reservation due to some issues, can you help me out please?
user
Sure, I will help you.
assistant
Ok.
user
There is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant