Hi.
user
Hello, how may I aid you?
assistant
I am very busy with my meetings, so I am not able to complete my trip. Can you please help me in changing my existing reservation?
user
Sure, will you please provide your name?
assistant
My name is Sarah Clark.
user
Can you please, wait for a while?
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
That's ok.
user
Thank you for reaching our agency.
assistant
Thank you.
user