Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
OK, may I know your name please?
assistant
Myself Patrick Wilson.
user
Ok, please allow me to check with availability.
assistant
Sure, I will wait.
user
I am very sad to say, there is no active reservation found by your name.
assistant
Thanks for checking.
user
Have a nice day.
assistant