Hello, Jacob Jackson here.
user
Hello, Jacob. How can I help you today?
assistant
I just wanted to cancel my reservation due to bad weather conditions. Will you please help me?
user
Sure, I can help you with that. Please allow me a moment to check the details for you.
assistant
Sure.
user
I appreciate your patience. Jacob, I have checked and see that there is no reservation found under your name.
assistant
It's ok fine. Thank you for your help.
user
You are welcome. Thank you for contacting us.
assistant