Hello.
user
Hello, how may I assist you?
assistant
Myself Virginia Perez. Due to some business client meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, I will wait for your kind response.
user
Sorry Virginia Perez, I did not find any reservation by your name in our database.
assistant
Not a big deal, anyway thank you very much for your service.
user
You are welcome and thank you for reaching us.
assistant