Hello. My name is Nicole Adams.
user
Hello, how may I guide you?
assistant
I want to change my existing reservation due to personal reasons, could you help me out?
user
Sure, please give me a minute to check the database.
assistant
Sure, take your time.
user
Sorry Adams, there is no reservation available on your given name.
assistant
That's ok. Thank you for your time.
user
You are most welcome.
assistant