Hello.
user
Hello, how can I help you best today?
assistant
I would like to cancel my recent reservation. Could you help me with that?
user
Sure, I can help you in cancellation. Please let me know your name to check your reservation and cancel it as per your request?
assistant
Rebecca Lewis here.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry, we did not find any active reservation on your name to cancel.
assistant
That's ok, no problem. Thank you for helping me.
user
Thanks for reaching us, have a nice day.
assistant