Hello.
user
Hello, how can I help you today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, may I know your good name?
assistant
My name is Brandon Evans.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant