Hi.
user
Hello, how may I serve you today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I am here to help you with this. May I know your good name please?
assistant
My name is Elizabeth Brown.
user
Please wait for a moment.
assistant
Sure.
user
There is a reservation found on your name, shall I cancel it? Your reservation has been cancelled successfully. Thank you.
assistant