Hello. I am Richard Lee.
user
Hello, how can I amend you?
assistant
I need to cancel my recent reservation due to postpone of my project seminar. Could you please help me in doing that?
user
Sure, I am here to help you. Please give me a minute.
assistant
Sure.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for availing us, have a good day.
assistant