Hello.
user
Hello.
assistant
I met an accident, so I cannot able to travel with this situation, please help me cancel my recent reservation.
user
Definitely, I will help you. May I know your name?
assistant
Please check with the name of Michael Collins.
user
There is no reservation found under your name.
assistant
It's not a problem. Thanks for your checking.
user
Thank you to approach us.
assistant