Hello.
user
Hello. How may I aid you today?
assistant
Jack Adams here. I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us, have a nice day.
assistant