Hello.
user
Hello.
assistant
I am Brenda Gonzalez.
user
How may I aid you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please give me a moment to check out your reservation status.
assistant
Sure, take your time.
user
Sorry Gonzalez, there is no reservation found on your name in our records to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant