Hello.
user
Hello, how may I aid you at this moment?
assistant
I have given wrong details while doing the reservation earlier. Can you help me to cancel my ticket?
user
Yes, I will help you about it. Can you please provide your name to check is there any previous reservation under your name in our database?
assistant
Sure, check the details under the name Stephanie Martinez.
user
Yes Martinez, I have found a reservation under your name which you have done previously. Are you sure want to cancel the reservation?
assistant
Sure, I would like to cancel my reservation. When can I expect the refund?
user
As per your request I have cancelled your reservation. You can expect your refund fare with in 2 to 3 working days.
assistant
Thank you. If my concern is not solved, I will revert to you back.
user
Ok, fine you are always welcome.
assistant
You are welcome.
user