Hello. I am Rebecca Williams.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, I need to cancel my existing reservation. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while I will check status and revert you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, not a problem. Thank you for your response.
user
Thank you for contacting us.
assistant