Hello.
user
Hello.
assistant
I am Barbara Nelson.
user
How may I assist you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am gleeful to help you.
assistant
Please wait a while.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant