Hello.
user
Hello. How can I assist you at this moment?
assistant
I am unable to travel on the dates which I have booked last week but I am not feeling well. Could you please help me in cancelling?
user
Sure, I am ready to help you with cancelling your reservation.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is Alexander Lee.
user
Ok, please be hold on for a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry Alexander Lee, no reservation has found under your name to cancel.
assistant
It's ok, thank you for searching for my ticket reservation.
user
My pleasure. Thank you for choosing us, have a good day.
assistant
You are most welcome.
user