Hello.
user
Hello.
assistant
I am Ronald Thomas.
user
Nice to meet you, Ronald. How may I  help you?
assistant
I am planning to cancel my recent reservation because of my exams.Can you please cancel my reservation?
user
Ok. Please give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
That's fine. Thank you for your help.
user
Most welcome.
assistant