Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Frank Anderson.
user
Wait a moment please.
assistant
Sure.
user
Frank Anderson, we haven't found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant