Hi.
user
Hello. How may I serve you today?
assistant
Will you please assist me in cancel my recent reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
Jonathan Thomas.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry to say, that there is no active reservation found as per your name to cancel it.
assistant
Ok, thank you.
user
You are welcome.
assistant