Hello.
user
Hello, how can I best serve you now?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, may I know your good name please to track the details?
assistant
Ok, I am Donald Baker.
user
Ok, please wait for a while.
assistant
Sure.
user
There is a reservation found on your name, to proceed further I need to know your airport codes?
assistant
Ok, my airport codes are from BOS to IAD.
user
On which dates would you like me to book a flight ticket for you?
assistant
Yes, my planned trip dates are on Feb 04 and return Feb 06.
user
Do you need any lay by in between journey?
assistant
Ok, I need a single connecting flight to travel.
user
Is there any other specifications regarding your journey?
assistant
Yes, I want to return in the evening time.
user
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for approaching us, wish you a great day.
assistant