Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed.Can you please help me for changing the existing reservation?
user
May I know your name for checking is there any reservation available on your name or not?
assistant
Sure, my name is Stephanie Thompson.
user
Please wait a moment, I will inform you.
assistant
Ok.
user
No reservation found on your name Stephanie Thompson.
assistant
Thank you for your information.
user
Thank you for approaching us.
assistant