Hi.
user
Hello. How may I assist you?
assistant
Owing for an emergency, I would like to change my flight reservation. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name to check for earlier reservation?
assistant
My name is Jeffrey Johnson.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant