Hi.
user
Hello, how can we help you?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
I am glad to help you with your concern. Sure, may I know your name to check with the reservation status?
assistant
I am Joseph King.
user
Please allow me 2-3 minutes while I check with the status.
assistant
Sure.
user
Thank you for waiting, Joseph King. Joseph King, regret to inform that there is no active reservation found under your name to cancel.
assistant
Not an issue. That's ok, thank you.
user
Thank you for reaching us!.
assistant