Hi.
user
Hello, how may I serve you?
assistant
Due to an emergency work in hospital, I want to cancel my reservation. Can you help me?
user
Sure. Unfortunately, there is no reservation found on your name. Sorry for the inconvenience.
assistant
No issue.
user
Thanks for opting us. Hope to serve you better next time.
assistant
Thanks for the information.
user
May I please know your name for the database?
assistant
Margaret Lewis.
user
Ok, thank you very much.
assistant