Hello. My name is Janet Jackson.
user
Hello, how can I amend you today?
assistant
As my plan to attend a seminar got cancelled due to some issues, I need your assistance in cancelling my earlier reservation. Can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please, wait for a moment.
assistant
Sure, I will wait for your response.
user
Thank you for being patience, there is no reservation found on your specified name.
assistant
That's not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant