Hello.
user
Hello, how may I aid you today?
assistant
I am Rachel Wilson. I want to cancel my recent reservation. Can you help me with that?
user
Sure, we are happy to help you. Please wait for a while.
assistant
Thank you. Sure.
user
Sorry to say that, there are no active reservation found on your name.
assistant
It's ok, no problem. Thank you.
user
Thank you for communicating with us.
assistant