Hello.
user
Hello, how can I assist you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, I am happy to help you. Can you please let me know your good name?
assistant
Thank you for considering my request. Myself Andrew Adams.
user
Sorry, there is no active reservation on your name in our records.
assistant
Thank's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant