Hello.
user
Hello, how may I abet you today?
assistant
Owing to emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
user
Sure, we are here to help you. May I know your good name to check the reservation?
assistant
My name is Mark Hall.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not a single problem. Thanks for your kind information.
user
Thank you.
assistant