Hello.
user
Hello.
assistant
I am Richard Taylor.
user
How can I help you?
assistant
I want to cancel my reservation as my get together program got cancelled. Can you help me?
user
Sure, I am here to help you. Please stand by.
assistant
Ok.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
It's Ok, thanks for your assistance.
user
 Thank you for reaching us, have a nice day.
assistant