Hello.
user
Hello, how can I give assistance to you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are glad to help you with cancellation. To proceed further, let me know your name.
assistant
Sure, please check the reservation on the name of Stephen Taylor.
user
Thanks for providing your name, please wait for sometime.
assistant
Ok, I will wait.
user
Sorry to inform you that, there was no reservation found on your specified name to cancel it.
assistant
Ok, Thank you for your service.
user
Thank you for reaching our service.
assistant