Hello,.
user
Hello.
assistant
I am Scott Evans.
user
How may I help you? Nice to meet you Scott.
assistant
I recently reserved a ticket to give a visit to my best friend. But, before my journey he came to my home and gave me a surprise visit. So now I want that ticket to be cancelled. Can you please help me in that?
user
Sure, I will help you in flight ticket cancellation. Please wait.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it. Thank you.
assistant
That's ok, not a problem. Thanks for your information.
user