Hello, my name is Katherine Thompson.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to some personal problems. Can you please help me in that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
That's not a problem, thank you.
user
Thanks for choosing us.
assistant