Hello.
user
Hello, how can I assist you?
assistant
I am Stephanie Robinson. I am planning to change an exiting reservation, due to health issue. Can you please change my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for choosing us.
assistant