Hello.
user
Hello. How can I assist you today?
assistant
I am Lisa Lee, want to cancel my recent reservation due to some personal issues. Please help me out with that.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Lisa, there is no reservation found under your name.
assistant
It's ok, thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant