Hello, I am Jacob Lewis.
user
Hello, how may I help you?
assistant
Due to heavy rain fall, I want to change my reservation. Can you help me out with it?
user
Ok, please wait I will check the existing reservation on your name in the database and revert you.
assistant
OK.
user
Sorry, there is no reservation found on your name to change.
assistant
No issues, I will try with another airline.
user
Thank you for opting us.
assistant
Thank you for the help.
user
Have a wonderful day.
assistant