Hello.
user
Hello. How can I assist you today?
assistant
Jeffrey Perez here. My exam got postponed to next month. Can you help me to cancel my reservation? Please.
user
Yes, I will help you with that.
assistant
Ok.
user
Let me check. I have not found any reservation by your name.
assistant
That's fine. Thank you for your quick response.
user
Thank you for approaching us.
assistant