Hello.
user
Hello.
assistant
I am Joseph Brown.
user
How may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I can help you in cancellation process.
assistant
Ok.
user
Please give me some time to check it.
assistant
Ok, take your own time.
user
Brown, thank you for your patience. I have to inform you that there is no reservation found on the user name to help you out in cancellation process.
assistant
That's ok. Anyways, thank you for your help.
user
You are most welcome and thank you for approaching us.
assistant