Hello.
user
Hello.
assistant
Pamela Brown here.
user
How can I help you at this moment?
assistant
I would like to cancel my recent reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure, I will wait for your response.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant