Hi.
user
Hello. How may I help you out?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
Sure, my name is Debra Clark.
user
Sorry, there are no reservations found in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant