Hello.
user
Hello.
assistant
Linda Carter here.
user
Is there any help that you need from my side?
assistant
Yes. Actually, my father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?
user
Sure, I will definitely help you in that one.
assistant
Thank you for receiving my request.
user
Let me check with that one in our data base, give me a moment.
assistant
Ok, take your time.
user
I am unable to find your reservation in our data base when I have checked, can you mentioned is there any particular date that you have used for booking purpose?
assistant
But I have a confirmation mail from your agency regarding my booking of my ticket. I didn't remember the exact date, I think I have booked it in the month of January. Please check once again because I have paid about 1000 for my ticket.
user
Ok, as per your request I have checked again with my manager that no flight ticket has found in the month that you have provided. I will reach our co partner that you ticket is booked with that agency and I will refund your amount with in few days or else you can check the status in our website.
assistant
That's fine. I will wait for few more days, If the money is not credited to my account I will reach you again.
user
Ok, you can reach us at any time. We are here to help you in that one.
assistant
It's alright, thank you for the help you have done to check my reservation.
user
You are most welcome and have a nice day.
assistant