Hello. I am Jack Clark.
user
Hello, how can I be your helping hand today?
assistant
I want to change my reservation due to sudden bad weather condition at my place.
user
Sure, I am here to help you.
assistant
Sure. Thank you.
user
Please wait for a while.
assistant
Ok.
user
Thank you for being patient, There was no reservation found on your name.
assistant
Thank you.
user
Thank you for contacting us.
assistant