Hi.
user
Hello.
assistant
I am Dorothy Young.
user
How can I help you now?
assistant
I want to change my reservation due to some problems I am not unable to travel those dates, can you please change my travel dates?
user
Sure, I will change with that. Please wait for a while.
assistant
Ok.
user
Sorry Dorothy, there is no reservation found on your name.
assistant
No issue, thank you.
user
Thank you for approaching us, have a nice day.
assistant