Hi. I am Cynthia Johnson.
user
Hello, how may I assist you today?
assistant
Could you please help me to update my journey dates in my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
There is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue.
user
Welcome, thank you for reaching us.
assistant
Thank you for your information.
user