Hi, I am Dorothy Rodriguez.
user
Hello, how may I help you today?
assistant
I just want to cancel my recent reservation due to health issues. Can you help me?
user
Sure, I am here to help you for that. Can you hold on a moment I will get back to you.
assistant
Sure.
user
Thanks for holding on, we are sorry to say you that we have not found any reservation on your given name.
assistant
Ok, thanks for your information.
user
Ok, thanks for choosing us.
assistant