Hello.
user
Hello, how may I help you?
assistant
I need you to change my recent booking.
user
Sure, I can help you. Please wait, let me check your reservation status in our database. May I know your name?
assistant
My name is Ronald Allen.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok. Thank you.
user
You are welcome.
assistant