Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
May I know your name please?
assistant
I am Linda Clark.
user
There is no reservation found as per your preferences in our database at the moment.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant