Hi.
user
Hello.
assistant
I am Nancy Collins.
user
How may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for approaching us.
user