Hello.
user
Hello, how can I be your helping hand today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me to change it?
user
Sure, I am here to aid you.
assistant
Ok.
user
May I know your name?
assistant
Sure, my name is Kenneth Thompson.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Thank you for your time, we are sorry to inform you that we did not find any reservation on your name.
assistant
Not an issue, thanks for your help.
user
Thank you for approaching us.
assistant