Hi.
user
Hello. How can I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, can I know your name please?
assistant
My name is Stephanie Carter.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Carter, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for approaching us.
assistant