Hi.
user
Hello, how can I help you today?
assistant
I just want to cancel my reservation because of my busy schedule cannot travel on that day.
user
Sure.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Justin Robinson.
user
Please wait for a moment.
assistant
OK.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for the kind information.
user
Thank you.
assistant