Hello.
user
Hello, how can I support you today?
assistant
My name is Lisa Young, I want to change my existing reservation due health issues.
user
Sure, Lisa Young. Please wait for a while, I will check the status and revert you.
assistant
Ok.
user
Thanks for your patience. Sorry, we did not find any existing reservation based on your name.
assistant
Ok, Thanks for giving information.
user
Thanks for connecting with us, have a pleasant day.
assistant