Hello.
user
Hello, how may I support your today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please share me your good name.
assistant
My name is Jeffrey King.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant