Hello.
user
Hello. How can I help you today?
assistant
Myself Nancy Jackson, I need to change my existing reservation can you please help me out?
user
Sure, I will help you. Please hold on for a moment.
assistant
Please take your time.
user
Sorry Nancy, I did not find any reservation under your name in our records.
assistant
Thank you for helping me in checking the details.
user
It's my pleasure, have a nice day.
assistant