Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your good name?
assistant
I am Andrew Scott.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant