Hi. I am Donna Jones.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation as my farewell party got cancelled. Can you check whether my reservation is active or not and cancel it?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
That's Ok, thanks for the response.
user
Thank you for reaching us.
assistant