Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to change my reservation, due to some problems I am unable to travel those dates so can you please change my reservation?
user
Sure, I am glad to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, my name is Pamela Thomas.
user
Ok, please be on hold.
assistant
Ok.
user
Yes, I have found your reservation. Can you please provide your preferable dates of travelling?
assistant
Oh! That's great. I want to take off on 10/26 and also confirm my return ticket too on 10/28.
user
Ok, may I know your origin and destination airport codes for booking?
assistant
I want to fly from ATL and destination airport is DTW.
user
Please wait a moment to check the flights availability.
assistant
Please make sure that I want a direct flight to Detroit.
user
Sorry to inform you that, there are no flights moving to your region with connection 0.
assistant
Oh! It's ok no problem, I will go with another airline service. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant