Hi.
user
Hello, how may I be of your assistance?
assistant
I am unable to travel to airport to board my flight due to severe accident in my way to airport. Can you please help me with cancelling my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please provide me your name.
assistant
My name is Timothy Martinez.
user
Can you please wait for a minute, I will get back to you with current status?
assistant
Sure, take your time.
user
We found a reservation on your name and we cancelled it.
assistant
Thank you for your help.
user
Thanks for reaching us.
assistant