Hello.
user
Hello. How can I help you?
assistant
Can you please help me to change my active reservation as my meeting was postponed?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
Myself Kenneth Williams.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, no problem. Thank you.
user
Welcome, have a nice day.
assistant