Hello.
user
Hello.
assistant
Patricia Thomas here.
user
How can I help you at this moment?
assistant
Owing to an emergency, I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user