Hello, I am Barbara Jones.
user
Hello, how may I aid you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure. Please hold on for a while, I will check.
assistant
Ok, take your time.
user
Sorry, there is no ticket existing on your given name. Thank you for reaching us.
assistant
That's ok, thank you.
user
Welcome.
assistant