Hi. I am Cynthia Clark.
user
Hello, how may I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
That's ok. Thank you for the response.
user
Thank you for approaching us.
assistant