Hi, I am Amy Clark.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my planned trip to Navajo adventure has been cancelled. So I request you to cancel my existing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancellation?
assistant
Yes, you can.
user
Your reservation cancelled successfully.
assistant
Thanks for your assistance.
user
Thank you for choosing us.
assistant