Hello.
user
Hello, how can I render you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
My reservation was done under the name Justin Lopez.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant