Hello.
user
Hello,. How may I be of your help?
assistant
Owning an emergency I had to request for this cancellation.Can you please help me to cancel my recent reservation?
user
Sure, we are glad to assist you. May I know your name?
assistant
My name is Karen Martin.
user
Ok, please wait for a second.
assistant
Sure.
user
There is no reservation found on your name to cancel.
assistant
That's not a problem. Thank you.
user
Thanks for your approach.
assistant