Hello.
user
Hello. How may I be of your help?
assistant
Myself Helen Hill. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Will you help me with that?
user
I understand your request, I'll help you in cancellation.
assistant
Thank you for accepting my request.
user
Please wait a moment I will check the reservation status.
assistant
Ok, I will wait for your response.
user
Thank you for waiting, sorry to inform you that there is no reservation found with this name.
assistant
Ok, no issues. My brother might have cancelled my reservation.
user
Thank you for availing us.
assistant
Thank you for your information.
user