Hello.
user
Hello. How can I help you?
assistant
I am Anna Thompson.
user
Yes.
assistant
Suddenly my meeting has cancelled, so I want to cancel my reservation. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found by your name. Do you want any more information please?
assistant
That's ok. Thank you for your information.
user
Thank you and have a nice day.
assistant