Hello,. I am Jack Lee.
user
Hello, how may I help you?
assistant
Due to some technical issue in the office, I want to solve the issue regarding that I need to cancel my ticket. Can you please help in cancellation?
user
Sure, we are here to help you. Please wait a while let me check the reservation list with your name to know the status and I will get back to you.
assistant
Ok.
user
Thank you for being waiting. I have checked in reservation list to cancel, but could not find any reservation with your name.
assistant
Thank you for your information.
user
Thank you for availing us regarding cancellation process, Have a pleasant day.
assistant