Hello.
user
Hello. How may I aid you?
assistant
I will be making few changes in my existing reservation, as my friends changed our holiday location. Can you help me?
user
May I know your name please?
assistant
Myself Nicole Wright.
user
Sorry, there is no reservation found basis on your details.
assistant
Oh! I think my friends already changed my reservation without my knowledge, thank you for assisting me.
user
Thank you for reaching us.
assistant
You are most welcome.
user