Hello.
user
Hello, how can I aid you?
assistant
I am Emma Wright and I want to cancel my reservation due to having some important work.
user
Ok.
assistant
Could you be my helping hand in this cancellation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for being with patience. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Not a issue. Thank you for your information.
user
Thanks for your approach.
assistant