Hello.
user
Hello.
assistant
Please see if there is any possibility to cancel my ticket, as I will be not able to catch my flight on the date which my ticket has been booked, I am going to another place on that day.
user
How may I assist you? Ok, can I know your name?
assistant
Yes, see if any ticket is showing on the name Raymond Moore.
user
Ok. There is no reservation with your name.
assistant
Ok, no issue, just a while back I tried to cancel my ticket, but due to some network issues I did not receive any confirmation, that's why I tried it again, it might have been cancelled previously.
user
Ok.
assistant
Thank you for giving immediate response.
user
Most welcome.
assistant