Hello.
user
Hello. How may I aid you?
assistant
I need to change my recent reservation due to my exams, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Kimberly Lopez.
user
Sorry, there are no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant