Hello.
user
Hello. How may I serve you?
assistant
I am Eric Green. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Ok.
assistant
Can you please help me that?
user
Sure, I will help you. Please, wait a moment.
assistant
Sure.
user
Thanks for your time. There is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you so much.
user