Hello.
user
Hello, may I know your name please?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Ok, I can help you with that. To check your reservation, I need your name. Please provide your name?
assistant
I am Stephen Young.
user
Sorry, we did not find any reservation on your name to cancel.
assistant
Ok, no problem.
user
Thanks for contacting us, have a nice day.
assistant
Thank you for your information.
user