Hi. Benjamin Green here.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Ok, I will help you with that. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name, shall I cancel it?
assistant
Yes, please cancel.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant