Hello.
user
Hello.
assistant
Kathleen Perez here.
user
How may I assist you now?
assistant
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Kathleen Perez, please allow me to check with your previous booking for a while.
assistant
Ok, take your time.
user
Sorry for the inconvenience, there is no active reservation found by your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Thank you for choosing us. Have a great day ahead.
assistant