Hello.
user
Hello.
assistant
My name is Cynthia Carter.
user
How can I help you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you do it for me?
user
Sure, please wait for a while to check your reservation status.
assistant
Ok, take your time. That's ok, thank you for approaching us.
user
Sorry, there is no reservation found by your name. Thank you and have a nice day.
assistant