Hello.
user
Hello, How may I aid you?
assistant
Yesterday I have booked a ticket for Chicago but your agent misplaced my origin code from Phoenix to Boston. can you please change an existing reservation?
user
Sure, may I know your good name?
assistant
My name is Sandra Scott.
user
Please wait for a while. I will check the reservation status.
assistant
Sure, I will wait.
user
Thanks for your patience. There was no reservation found on your name.
assistant
That's not a problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user