Hi.
user
Hello, how can I assist you at this moment?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination.
user
Ok.
assistant
Can you help me with cancellations?
user
Sure, I am here to assist you. On what name, do I need to check your reservation status?
assistant
You need to cancel reservation with name Jason Roberts.
user
Thank you for sharing your details. Please hold on. I will respond with you in couple of seconds.
assistant
Sure.
user
Thanks for giving your valuable time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for availing us.
assistant