Hello, I am Sandra Taylor.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to change my reservation.
user
Sure, please give me a moment. I will check in our records.
assistant
Ok, take your time.
user
Sorry, no reservation is existing on your name.
assistant
That's ok, thank you.
user
Yes, it may be. Thank you for reaching us.
assistant
Welcome.
user