Hello.
user
Hello. How may I help you?
assistant
I am planning to change my destination airport code in my exiting reservation, can you please help me out?
user
Sure, could you please help us with your name?
assistant
Sure, my name is John Johnson.
user
Thank you. Please wait, I will check your reservation status and let you know.
assistant
Ok, take your time.
user
I am sorry, there is no reservation found under your name in our database.
assistant
It's ok, thank you for the information.
user
You are most welcome and thank you for choosing us.
assistant