Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
May I know your name please?
assistant
Sure, my name is Ruth Martin.
user
Please wait.
assistant
Sure, I will wait.
user
Sorry, no reservation found on your name to cancel.
assistant
Ok, not an issue.Thank you for your information.
user
Thanks for your information.
assistant