Hi.
user
Hello, how can I help you?
assistant
I want cancel my recent reservation due to postpone of my exams. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
To proceed further, please provide your name.
assistant
Ruth Green here.
user
Ok, please give me a minute, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant