Hello.
user
Hello, how can I help you today?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, can I have your name please?
assistant
Ok, thank you for the positive response. My name is Joseph Campbell.
user
Ok, please wait for a while.
assistant
Please take your own time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That is ok, thank you for assisting me.
user
Thank you for opting us.
assistant