Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?
user
Sure, let me know your name please.
assistant
Sure, myself Steven White.
user
Ok, please wait.
assistant
Sure, I will wait for your response.
user
I have gone through the reservation list which is recorded in database but, your name does not exist.
assistant
Ok, not an issue. Thank you for your quick response.
user
Thanks for choosing us.
assistant