Hi.
user
Hello. How may I assist you?
assistant
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, my name is Catherine King.
user
Wait a moment please.
assistant
Sure, I will wait.
user
Catherine King, we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant