Hello.
user
Hello. How can I help you today?
assistant
I am looking to cancel my recent reservation, can you please help me to do that?
user
Sure, I will help you.
assistant
Thank you.
user
May I konw your name?
assistant
My name is Rachel Moore.
user
Sorry, no reservation found on your name.
assistant
It's ok, thank you for checking for my ticket reservation.
user
Welcome, have a nice day.
assistant