Hello, myself Richard Robinson.
user
Hello Richard, how may I assist you today?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.
assistant
Ok, take your time.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, hope you have a great day.
assistant