Hi, I am Christine Smith.
user
Hello, how can I help you now?
assistant
I need to cancel my recent reservation due to postpone of my sister's engagement. Could you please help me in doing that?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your user name.
assistant
No problem, thank you for your valuable information.
user
Thanks for choosing us, have a good day.
assistant