Hello.
user
Hello.
assistant
I'm Robert Smith.
user
How can I help you?
assistant
My sports event has been cancelled, so could you please help me with cancelling my recent reservation?
user
Sure, I will help you that, give me a minute.I will get back with your details.
assistant
Sure.
user
I am sorry to say that there is no reservation found on your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
You are welcome.
assistant