Hello.
user
Hello. How can I assist you?
assistant
I am Amy Brown. I want to cancel my ticket which was booked to New York, Please help me.
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for your time, there is no reservation found with your name to proceed for cancellation.
assistant
Thank you for information.
user
Thank you for reaching us.
assistant