Hi.
user
Hello, how can I help you?
assistant
My friends and me planned for a round trip, but it was cancelled due to bad weather. Can you check the reservation list with my name Jason Parker?
user
Sure, please wait for a moment.
assistant
Sure.
user
Are you looking for cancellation or change?
assistant
Please cancel my ticket.
user
Sorry, no reservation found with your name.
assistant
Thanks.
user
Thank you for choosing us.
assistant