Hello.
user
Hello,. How exactly can I help you today?
assistant
I am Brian Wilson.
user
Ok.
assistant
Please help me in changing my existing reservation, as my exam scheduled has been postponed.
user
Sure, I will help you with that. Please wait for a while, I will let you know the reservation status.
assistant
Ok.
user
Thanks for waiting. We are sorry that, we did not find any reservation on your name to change it.
assistant
Ok, no issues. thank you.
user
Thanks for your approach towards us.
assistant