Hello.
user
Hello. How may I assist you?
assistant
Myself Brandon Wilson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Wilson, I am here to help you. Please wait, let me check your reservation status in our database.
assistant
Ok, thank you for your positive response.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome and thank you for contacting us.
assistant