Hello.
user
Hello, good evening. May I know what service are you expecting from us?
assistant
Heard that there is a heavy snowfall in Dallas since few days, I would like to cancel my recent reservation to Dallas. Will you help with this?
user
Sure, I will help you.
assistant
Thank you.
user
Ok, can you please provide on what name you have booked the ticket?
assistant
Previously, I have done my reservation with the name of Kimberly Scott.
user
Sorry, there is no reservation found on your name in our data base to cancel.
assistant
Ok, no issues. May be something went wrong while I am doing my reservation.
user
Thank you for contacting us.
assistant
Anyways, thank you for your quick response.
user
Have a great day.
assistant