Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
I am Karen Phillips.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Karen, there is no reservation found as per your name to cancel it.
assistant
No problem, thank you for the information.
user
You are welcome.
assistant