Hello. Benjamin King here.
user
Hello, how may I aid you today from my end?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you, take your time.
user
Sorry Benjamin King, there is no reservation on your name in our database.
assistant
Oh! Not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user