Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Let me know your name to check your reservation?
assistant
I am Linda King.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
 Thank you for reaching us.
assistant