Hello. I am Thomas Carter.
user
Hello, How can I abet you the best today?
assistant
I need to cancel my reservation as my trip got cancelled. Can you please help me?
user
Sure, I would be happy to help you.
assistant
Thank you.
user
Ok, please be on hold.
assistant
Ok.
user
Thanks for waiting. We regret that, there is no active reservation on your name to cancel it.
assistant
Ok, no issues. Thank you.
user
Thanks for your approach.
assistant