Hi.
user
Hello. How may I help you?
assistant
Can you assist me to cancel my reservation please?
user
Please share your name to proceed for cancellation?
assistant
I am Donna Hall.
user
Please give me a while.
assistant
Sure, take your time.
user
Sorry Donna Hall no reservation found in our database.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant