Hello.
user
Hello. How can I help you?
assistant
Owing to an emergency I would like to cancel my recent my reservation. Can you please help me out with that?
user
Let me know your name.
assistant
Thank you for accepting my request, I have done my reservation on the name of Pamela Anderson.
user
Sorry, no reservation found by your name.
assistant
Oh! I think it might be cancelled by my cousin. Thank you for the information.
user
Thank you.
assistant
Welcome.
user