Hello,.
user
Hello,.
assistant
I am Rebecca Lewis.
user
How may I support you?
assistant
I just want to cancel my reservation, due to bad weather conditions. Can you please help me out?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we couldn't find any active reservation in your name.
assistant
Ok, no issue. Thank you.
user
Thank you for opting us.
assistant