Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, may I know your name to check for the previous reservation?
assistant
Thank you. Myself Robert Gonzalez.
user
Please allow me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name in our data base.
assistant
That's ok, I will check my mail once again. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant
Most welcome.
user