Hello.
user
Hello, what can I do for you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your name to check further in our records?
assistant
I am Matthew Miller.
user
Please wait.
assistant
Sure.
user
Sorry, your name reservation was not found in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant