Hello.
user
Hello. How can I assist you?
assistant
Ruth Clark here. I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Yes, I can help you with that.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user