Hi.
user
Hello. How may I help you?
assistant
Samantha Wright this side. I want to cancel my reservation today, because of my mother's health problem. Can you help me?
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's completely fine, thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user