Hello.
user
Hello. How best can I aid you today?
assistant
I want to cancel my reservation due to some health issues, so please assist me in cancellation.
user
Sure, I am happy to help you.
assistant
Thank you for accepting my request.
user
For checking your reservation status, we need to know your name. So, can you please forward me your name?
assistant
Sure, my name is Shirley Walker.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
We regret to inform you that, there is no reservation found on your name in our database.
assistant
Not a problem, thank you.
user
Thank you for choosing us, have a good day.
assistant