Hi.
user
Hello, how may I render you today?
assistant
Please change my existing reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I have booked my ticket on 09/02 with my name Christine Thomas, now I would to like to change.
user
Ok, please wait for a moment.
assistant
Please check the reservation list. Sure, I will wait.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok. Thank you for the information.
user
Thank you for opting us.
assistant