Hello.
user
Hello.
assistant
I am Raymond Hernandez.
user
How may I assist you today?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that, wait for a minute.
assistant
Sure.
user
Thanks for your waiting. I could not find any reservation with your name in our database.
assistant
That's ok, thank you for opting us. Thank you for your information.
user