Hi. I am Rebecca Roberts.
user
Hello. New York Airline, Good Afternoon, how may I assist you?
assistant
My business meeting is postponed, so I want to change my existing reservation. Can you help me?
user
Sure, I will help with that. Please wait for a minute to check the reservation details.
assistant
Ok.
user
Roberts sorry, We would like to inform you that as per our records, your reservation was not with this name.
assistant
No problem, thank you for your time.
user
Do you want any more help from us?
assistant
No, thank you.
user
Thanks for contacting us, have a great day.
assistant