Hello.
user
Hello, how can I aid you for today?
assistant
I need to change my recent reservation, can you please help me out?
user
I am here to help you about that. Can you please provide your name to check the reservation status with your name?
assistant
Myself Andrew Jackson.
user
I regret to say this Andrew Jackson, there is no active reservation with your name.
assistant
That's ok, thank you for searching my details.
user
You are welcome, thank you for reaching us.
assistant