Hi.
user
Hello. How may I assist you?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues.Can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
James Adams here.
user
James Adams, we haven't found any reservation under your name in our database.
assistant
No issue. Thank you for the information.
user
Thank you for choosing us.
assistant