Hello.
user
Hello.
assistant
Eric Martin here.
user
How can I aid you at this moment?
assistant
I want to cancel my recent reservation due to board exams. Can you help me in this one?
user
Sure, I will help you with this. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Eric Martin, there is no active reservation found under your name in our database.
assistant
No issues, thank you for your response.
user
Thank you for opting us.
assistant