Hello.
user
Hello, how can I assist you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Janet Baker.
user
Ok, please wait for a while.
assistant
Sure.
user
Janet Baker, there is no active reservation found under your name to do changes in that.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant