Hello.
user
Hello.
assistant
My name is Jonathan Lee.
user
How can I help you?
assistant
Due to some reasons, I would like to cancel my reservation. Can you help me?
user
Sure, please be on hold.
assistant
Sure, take your time.
user
There is no reservation found under your name to do cancellation.
assistant
Its ok, thank you for the information.
user
Thank you for choosing us.
assistant