Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation due to my bad health, can you help me with that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Betty Rodriguez.
user
Wait a moment please.
assistant
Sure.
user
We haven't found any reservation under your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant