Hello, I am Cynthia Taylor.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to my health issue so, can you help me with this?
user
Sure, please wait for a minute.
assistant
Sure.
user
There is no reservation found with your name in our database.
assistant
Not a problem, thank you for the information.
user
Thanks for reaching us.
assistant