Hello.
user
Hello, How may I aid you today?
assistant
I made a reservation earlier to go for a trip but my friend is not feeling well, so that I need to cancel my reservation. Will you help me to cancel?
user
Sure, I will assist you in this. May I Know your name, please?
assistant
Sure, my name is Donald Hernandez.
user
Ok, wait for a minute please.
assistant
Sure.
user
Thanks, no reservation is existed on your name to proceed next.
assistant
No problem, thanks for your support.
user
Thank you for opting us.
assistant