Hello.
user
Hello.
assistant
Patrick Roberts here.
user
How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, I will wait.
user
There is no previous reservation available under your name.
assistant
Anyway, thanks for the information.
user
Thank you for contacting us.
assistant