Hello.
user
Hello, how may I aid you?
assistant
I am Amanda Martin. I need to change my existing reservation because my bank exams got postponed. Can you please help me with that?
user
sure, please wait for a minute.
assistant
Sure.
user
I am sorry to inform that there is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your quick response.
user