Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my ticket which is booked in the month of march. Can you please help me to cancel the ticket?
user
Sure, I am here to help you.
assistant
Thank you for considering my request.
user
Sure, may I know your name please?
assistant
My name is Rebecca Smith.
user
Please wait for a moment.
assistant
Ok, I can wait for your response. Take your time.
user
There is a reservation found as per your name, shall I proceed to cancel?
assistant
Yes, please proceed with the ticket cancellation.
user
Ok, your reservation has been canceled.
assistant
Thanks a lot for your help in cancelling my ticket.
user
Thank you for reaching us with a query.
assistant