Hello.
user
Hello. In what way can I be at your service today?
assistant
I have booked a refundable flight ticket previously, can I know the cancellation charges?
user
Yes, 90 percent of the amount will be refunded to you. If it is a refundable ticket.
assistant
Noted, can I know how much time it will take to refund the amount to my account?
user
Yes, it will take 4 to 5 working days.
assistant
Ok, due to some uncertainty going on in my financial condition at our stores, I need to cancel my ticket. Can you help me in this concern?
user
Sure, I am happy to help you.
assistant
Thanks a lot.
user
Before that can I know the name on which ticket has been booked?
assistant
Sure, ticket has been booked on the name Stephanie Campbell. Please find the ticket under this name.
user
Please standby, I will check and revert back to you.
assistant
Sure, I will be waiting for your response.
user
Sorry Campbell, there is no reservation found on your given name.
assistant
Well, I think it may be cancelled directly by airlines itself.
user
Yes, it may be. Do you have any other concerns?
assistant
No, I don't have any other concerns. Anyway thank you for taking the effort for helping me.
user
It's my job Campbell. Thank you for opting us, have a great day.
assistant
You are welcome and same to you.
user