Hi.
user
Hello. How can I assist you today?
assistant
I am Raymond Hill. I want to cancel my reservation as my brother met with an accident. Please help me out.
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you. I will wait for your reply.
user
I have found your reservation and I have successfully cancelled it.
assistant
Thank you so much.
user
Thank you for choosing us.
assistant