Hello.
user
Hello, how can I assist you?
assistant
Myself Ruth Gonzalez. I would like to cancel my recent reservation, will you help me with that?
user
Sure, I am glad to help you. Please wait for a while, I will get back to you.
assistant
Sure, I will wait for your response.
user
Ruth, I have not found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant