Hi.
user
Hello.
assistant
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
user
Sure, May I know your good name please?
assistant
Patrick Smith here.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant