Hi.
user
Hello, how may I help you today?
assistant
Can you please make some amends to my recent reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
I am Scott Anderson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry Scott, there is no active reservation found as per your name to change it.
assistant
That's ok, thank you for checking.
user
You are welcome.
assistant