Hi.
user
Hello.
assistant
I am Michael Campbell.
user
How may I assist you Campbell?
assistant
As I have fallen sick suddenly due to bad weather, I would like to change my recent reservation. Can you help me?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a great day.
assistant