Hello, I am Kevin Thompson.
user
Hello. How can I aid you?
assistant
 got an offer to watch a live event, help me with booking a flight ticket on dates from 10/16 to 10/18.
user
Sure, Can you please let me know your airport codes?
assistant
My boarding is at ATL and landing is at IAH.
user
Do you require any stopovers in your journey?
assistant
I need a direct flight.
user
Ok. Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
That's Ok, thanks for your response.
user
Thank you for approaching us.
assistant