Hello.
user
Hello. How can I assist you today?
assistant
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure. Please mention your name for checking the reservation status.
assistant
Yes, I am Ruth Allen.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, that's fine, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant