Hi.
user
Hello, how may I serve you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
I am Dennis Wilson.
user
Ok, wait for a mean while please.
assistant
Ok.
user
Sorry to say, that there is no active reservation found as per your name to cancel it in your database.
assistant
No issues, thank you.
user
You are welcome.
assistant