Hello.
user
Hello.
assistant
My name is Anna Rodriguez.
user
How can I guide you today?
assistant
I want to do some changes in my existing reservation, due to some weather issue. Can you help me for that?
user
Sure, I will help you in modify your ticket.
assistant
Thank you.
user
Please wait a moment, let me check. Sorry Anna, there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Welcome. Thank for choosing our service.
assistant