Hi.
user
Hello, how may I aid you?
assistant
I need to change my existing reservation owing to an emergency.
user
Ok, may I know your name?
assistant
My name is Joseph Phillips.
user
Please wait for a minute.
assistant
Sure.
user
We found a reservation on your name, may I know your source and destination airport codes?
assistant
Airport codes LAS and ORD.
user
Can I know your travel dates?
assistant
Travelling dates are from Sept, 9 to Sept, 11.
user
Do you have any other specifications?
assistant
I prefer normal-cost airlines.
user
We found a connecting flight in United Airlines with flight number 1000 having an economy class. Shall I proceed to change?
assistant
Please book a ticket.
user
Your reservation has been changed.
assistant
Thanks.
user
Thank you for opting us.
assistant