Hello, Melissa Allen here.
user
Hello. Can I know for what support you approach us?
assistant
My holiday vacation has been postponed.Can you please help me for cancelling the recent reservation?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry, no reservation is found to cancel.
assistant
That's really sad. Thank you for your information.
user
Thank you, have a nice day.
assistant
Welcome.
user