Hello, I am Kathleen Harris. As my manager did not approve my leave, I would like to change my recent reservation.
user
Hello, how may I assist you? Ok, I will help you. Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation showing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user