Hello, I am Katherine King.
user
Hello, How can I support you?
assistant
My exams was postponed so I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thanks for your time.
assistant
No problem.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem.
user
Thank you for opting us, Have a pleasant day.
assistant
Thanks for your help.
user