Hello.
user
Hello, how can I assist you?
assistant
Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I can help you with that. May I know your good name please?
assistant
Myself Janet Jackson.
user
Ok, please wait.
assistant
Sure, I will wait for your kind response.
user
Janet Jackson, there is no active reservation found under your name to do cancellation.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant