Hello.
user
Hello. How can I assist you?
assistant
I am willing to change my reservation as I have done my reservation last week with wrong airport codes. Can you help me with that?
user
Sure, can I know your name please?
assistant
Sure, my name is Stephanie Phillips.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It might not booked properly at the time of booking due to some technical issue with my server. Anyways thank you for the information.
user
Thank you for approaching us.
assistant