Hello.
user
Hello, how can I assist you today?
assistant
Amanda Green here. I need to cancel my previous reservation as I am sick,  can you help me?
user
Sure, please wait for a moment.
assistant
Thank you for your positive response.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
Most welcome.
user