Hi, I am Melissa Wilson.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, my live concert got postponed. So I request you to change my existing reservation?
user
Sure, I will help you to change your reservation. Please wait for a moment while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, I found the reservation on your name, please mention your airport codes?
assistant
Ok, My new reservation departs from DEN to JFK.
user
May I know your planned journey dates?
assistant
Sure, I need to fly on 04/06 and 04/08.
user
Do you need any halt in between the journey?
assistant
Yes, I need a halt.
user
Thank you for details, I found a flight 1021 of airline Southwest and fare is 100. Shall I proceed with booking?
assistant
Yes, you can.
user
Your flight ticket has been booked.
assistant
Thank you for your assistance.
user
Thank you for reaching us.
assistant