Hello. I am Betty Hall.
user
Hello, how can I assist you today?
assistant
Due to some reasons, we friends are planning to cancel the tour, Can you help me to cancel my existing reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
I am sorry to say there is no reservation found for you.
assistant
Ok, Thank you for the Information.
user
Thanks for reaching us today. Have a great day.
assistant