Hello.
user
Hello, how can I help you?
assistant
I have made an earlier reservation to attend for a meeting, due to some issues it has been postponed. Can you please help me with cancellation?
user
Sure, I am here to help you. May I know your name?
assistant
Please check my reservation on the name of Amy Hernandez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name.
assistant
Ok, thanks for your help.
user
Thank you for choosing us.
assistant