Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, can I know your name?
assistant
Myself Nancy Jackson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant