Hello.
assistant
Hello.
user
How may I help you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Robert King.
user
Please wait for a moment, let me check your ticket status.
assistant
Sure, take your time.
user
Sorry King, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant