Hello.
user
Hello, how may I aid you?
assistant
Richard Campbell here. I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, please wait a moment I will check your complete details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, I did not find any reservation on your name in my database.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for the information.
user