Hello.
user
Hello. How may I aid you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
user
Ok. Sure, I will help you. To check with the reservation list, I need your name.
assistant
Ryan Thompson here.
user
Ok. Can you wait for sometime? I will revert to you.
assistant
Ok.
user
Thanks for your time. But I could not find your name in the reservation list.
assistant
No problem, Thanks for the information.
user
Thanks for availing us, Have a nice day.
assistant