Hello.
user
Hello. How can I aid you?
assistant
Edward Collins here.
user
Nice to meet you Collins.
assistant
Can you help me to cancel my recent reservation because of some personal issue?
user
Sure, I will help you with that.
assistant
Thank you.
user
Edward Collins, we couldn't find any recent reservation under your name in our database.
assistant
That's fine. Thanks for your help and valuable information.
user
Thank you for reaching us.
assistant