Hello.
user
Hello. How may I help you?
assistant
Helen Young here. I would like to cancel my reservation due to some health issues, can you please help me out?
user
Wait a moment please. Thanks for your time, there is no reservation found on your name to cancel it.
assistant
That's ok, no problem.
user
Thanks for reaching us, have a good day.
assistant
Thank you for checking out.
user