Hello.
user
Hello. How may I help you?
assistant
Can you please help me in changing my recent reservation? As my health is not in good condition to do journeys.
user
Ok, I am here to help you. Can you please tell me your name?
assistant
Sure, my name is Christine Thomas.
user
Ok, please hold on for a minute.
assistant
Sure, I'll be online. Please carry on.
user
Sorry to inform you, there is no reservation found with your name in our database.
assistant
Oh! May be I have done a wrong booking.
user
Yes, that might be the reason.
assistant
Thank you anyways.
user
You are welcome. Thank you for reaching us.
assistant