Hi.
user
Hello, how can I guide you for today?
assistant
My name is Virginia Smith and I want to cancel my reservation. Can you please help me?
user
Sure, I will help you in cancellation of your reservation Virginia Smith.
assistant
Thank you.
user
I regret to say this Virginia Smith, there is no active reservation with your name.
assistant
Not an issue, thank you for the information.
user
You are welcome, thank you for reaching out here Virginia Smith.
assistant