Hello, I am James Smith.
user
Hello James Smith, how can I assist you today?
assistant
Due to emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, we are glad to help you to change your reservation. Please wait for some time, to check the status of your reservation.
assistant
Sure.
user
Thanks for being patient. There was no reservation found on your specified name.
assistant
No issues, I will try with alternative. Thank you, for the information/.
user
Ok. Thank you for choosing us.
assistant