Hi.
user
Hello, how may I assist you?
assistant
Could you please cancel my recent reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Carol Young.
user
Just a moment.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Not a problem, thank you for checking.
user
Thank you very much for approaching our agency.
assistant