Hi.
user
Hello.
assistant
Can you please help me to cancel my reservation? As I am unwell,.
user
Sure, can I know your name please?
assistant
Sure, my name is Shirley Walker.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Walker, there is no reservation found on your name.
assistant
Not an issue, thank you very much for checking.
user
Thank you for approaching us.
assistant