Hello.
user
Hello, how may I serve you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your name please?
assistant
My previous reservation has done with the name Christine Baker.
user
Please be on hold.
assistant
Sure.
user
Thank you for your time, we find a reservation in your name and it has been cancelled as per your request.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant