Hi, Carol Moore here.
user
Hello, How can I help you today?
assistant
Due to heavy snow storms in my destination place, I want to cancel my recent reservation. Can you please aid me?
user
Sure, please wait for a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, I did not found any flight based on your given details.
assistant
Ok, no worry.
user
Thank you for reaching us.
assistant
Thanks for your service.
user