Hello.
user
Hello. How may I serve you today?
assistant
My name is Jonathan Lewis, I want to change my existing reservation due to health issues.
user
Ok. I will help you for sure. Please wait, I will check the reservation list and let you know.
assistant
Sure.
user
Thanks for your time. We are sorry to inform you that no reservation was found on your name.
assistant
No problem, thank you.
user
Thank you, Have a nice day.
assistant