Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
I am sorry to know that. I will help you. Please help me with your name.
assistant
My name is Nicholas Lopez.
user
Please allow me a minute.
assistant
Sure.
user
Nicholas Lopez, I am really sorry to inform you that there is no booking found on your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us. Have a great time.
assistant