Hello,. I am Anna Rodriguez.
user
Hello, how may I serve you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your information.
user