Hello.
user
Hello, how can I guide you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I will help you. May I know your good name please?
assistant
My name is Deborah Evans.
user
Please hold on, I will check in the previous list and get back to you.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant