Hello.
user
Hello, how may I serve you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, I will help you. May I know your name?
assistant
Ruth Clark here.
user
Please be on hold.
assistant
Ok.
user
Thank you for your time, we did not find any reservation in your name.
assistant
No problem, Thank you.
user
Thank you for availing with us.
assistant
May be I booked in another airline.
user