Hello.
user
Hello, how can I best serve you today?
assistant
I want to cancel my recently done reservation as my plan to meet my family got canceled. Can you help me with it?
user
Sure, I can help you in that. May I know your good name to track the details?
assistant
Sure, my name is Margaret Scott.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name to cancel it.
assistant
No worries, thank you for your help.
user
Thanks for consulting us, have a nice day.
assistant