Hello. Myself Richard Green.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation due to some health issues, can you help me in cancelling?
user
Sure, please wait for a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for opting us.
assistant