Hi.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation, due to sudden demise of my granny.
user
Ok.
assistant
Can you help me in this?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Ryan Thompson.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
Ok, Thank you for the response.
user
Thank you.
assistant