Hello.
user
Hello. How may I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, may I know your name for cancellation?
assistant
Ok, I have reserved on the name of Charles Rodriguez.
user
Please wait a moment.
assistant
Sure.
user
Your previous reservations are found and successfully cancelled.
assistant
Thank you for your kind assistance.
user
Thank you for reaching our service.
assistant
Welcome.
user