Hello.
user
Hello, how may I assist you at this moment?
assistant
I have made a reservation earlier to attend for a seminar. Can you please aid me to change it?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check the previous reservation status?
assistant
Sure, my name is Larry Thompson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, thanks for your response.
user
Thank you for opting us.
assistant