Hi.
user
Hello. How can I assist you now?
assistant
Myself Richard Taylor. I want to cancel my recent reservation due to some health issues, can you help me?
user
Sure Richard, I will help you with that.
assistant
Thank you for the response.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Richard Taylor, no reservation has found under your name to cancel.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for choosing us, have a good day.
assistant