Hi.
user
Hello.
assistant
I am Kathleen Young.
user
Kathleen Young, how may I assist you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a minute.
assistant
Sure.
user
Kathleen Young, I regret to inform you that there are is no booking done on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us. Have a great time.
assistant