Hi, Jason Smith here.
user
Hello, how may I help you?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for choosing us.
assistant