Hi.
user
Hello. How may I help you?
assistant
I am Steven Robinson. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am here to help you. Can you please wait a minute?
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name to change the details.
assistant
Ok, fine thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant