Hello, I am Brenda Clark.
user
Hello, how can I render you today?
assistant
Owing to an emergency I had to request for this cancellation.So can you please help me to cancel my recent reservation?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no worries at all. Thanks for your kind information.
user
Thank you for reaching us.
assistant