Hello.
user
Hello. How may I assist you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
May I know your name please?
assistant
Sure, I am Helen Williams.
user
Helen Williams, no reservation has been found on your name in our database.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant