Hi.
user
Hello. How can I assist you?
assistant
I am Rebecca Miller. I want to change my reservation due to health problem, can you help me?
user
Ok, please can you wait a moment?
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there is no reservation been found on your name as per our records.
assistant
No problem, thanks for checking.
user
Thank you for choosing our service.
assistant