Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am Brian Smith.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for approaching us.
assistant