Hi.
user
Hello, how can I aid you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Ashley Rodriguez.
user
There is no reservation found under your name.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant