Hi, I am Timothy Turner.
user
Hello, what sort of help are you seeking from me?
assistant
Owing to an emergency, my planned trip to Navajo adventure with friends got cancelled. So I request you to cancel my existing reservation.
user
Sure, I can help you with that. Please wait a moment.
assistant
Sure.
user
Sorry, no reservation has been registered with us on your name.
assistant
Ok, no worries at all.
user
Thanks for reaching us, have a great day.
assistant
Thank you for your assistance.
user