Hi.
user
Hello, how can I aid you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, may I know your name?
assistant
Debra Anderson here.
user
Give me a minute for checking.
assistant
Sure.
user
Sorry, we did not found any reservation under your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant