Hello.
user
Hello, May I know what kind of service you are looking for?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I can help you in that.
assistant
Thanks for that.
user
For that I need to know your name. Can you please provide me?
assistant
Sure, my name is Richard Roberts.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, I'll wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thanks for approaching with us.
assistant