Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you. Can you please tell me your name?
assistant
My name is Scott Davis.
user
Sorry, no reservation found with your name to cancel your reservation.
assistant
Thank you for your help.
user
Welcome, have a nice day.
assistant