Hello.
user
Hello, how may I help you?
assistant
Myself Eric Thomas. I need to change my existing reservation, can you please help me in this?
user
Sure, please wait for a moment to check your details.
assistant
Please take your own time.
user
Sorry to say, no reservation found on your name.
assistant
That's not an issue, thank you for searching the flights.
user
Thank you for reaching us, have a nice day.
assistant