Hi.
user
Hello,.
assistant
I am Michelle Jones.
user
How may I help you?
assistant
We friends were planning to cancel this tour could you help me in cancelling my recent reservation.
user
Sure, I am here to help you. Please give me a minute.
assistant
Ok.
user
Sorry to inform that there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your service.
user