Hi.
user
Hello. How can I aid you today?
assistant
Rachel Martin here.
user
Yes Martin.
assistant
I want to cancel my reservation due to recent terrorist attacks in London, can you help me?
user
Sure, I glad to help you, please hold on for a moment to check your reservation status.
assistant
Ok, please check my existing reservation status and let me know.
user
Martin, I did not find any active reservation with your name in my database.
assistant
Oh! That's very sad news, maybe my husband had already canceled my ticket.
user
Thank you for reaching us.
assistant
Most welcome.
user