Hi.
user
Hello, in what way shall I aid you today?
assistant
I want to cancel my recent reservation, due to my sudden health issues. Can you help me in that?
user
Sure, we are here to assist you.
assistant
Thanks for your response.
user
Can I know your name to check the active reservation on your name?
assistant
Sarah Harris, is my name.
user
Please wait for a moment.
assistant
Sure, make it as soon as possible.
user
Thank you for waiting, currently there is no reservation found on your name.
assistant
Ok, not an issue. I think my brother had cancelled it earlier, but he does not informed me. Anyway, thanks for your effort.
user
Thank you for contacting us, hope we serve you next time.
assistant