Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my active reservation, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, share me your good name to check your reservation status.
assistant
My name is Janet Turner.
user
Ok, please be on hold for a while.
assistant
Sure.
user
We are sorry to say that, we have not found any active reservation on your name in our records.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant