Hello. I am Patrick Garcia.
user
Hello, how may I assist you for the day?
assistant
I want to cancel my recent reservation due to heavy rain fall.
user
Sure, we will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to inform you that, we couldn't find a reservation with your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant