Hi.
user
Hello, how may I assist you?
assistant
I am Kevin Davis. I just want to change an existing reservation, due to my exams dates were changed. Can you help me with Changing reservation?
user
Sure, I am happy to help you. Hold on for a moment. Let me check in our database.
assistant
Sure, take your time.
user
Sorry Kevin, there are no flight tickets reserved on your name.
assistant
Not an issue. Thank you for reaching us, have a nice day.
user
Thank you for choosing us, have a great day.
assistant