Hello.
user
Hello, how may I aid you today?
assistant
I am Raymond Adams here. I need to cancel my reservation, which is done recently. Can you please help me out?
user
Sure, we are happy to help you.
assistant
Thank you for considering my request.
user
Please hold for a while.
assistant
Sure, I will wait.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not a big problem , anyway thank you for the information.
user
Thank you for reaching us.
assistant