Hello.
user
Hello, how can I help you today?
assistant
I couldn't reach my clients location as per the scheduled time. So I need you to change my travelling dates.
user
Sure. can I have your name please?
assistant
Myself Edward Thompson.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Nothing to worry. Thank you for trying to help me.
user
Thank you for reaching us.
assistant
You are welcome.
user