Hello, I am Jonathan Gonzalez.
user
Hello, how can I support you?
assistant
Due to the bad weather, match has been abonded. Can you please help me out in changing my recent reservation?
user
Sure, I will help you with that. Please wait for a moment.
assistant
OK.
user
Thanks for waiting, sorry there is no any reservation found on your name.
assistant
OK, no problem. Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant