Hello.
user
Hello, how could I support you today?
assistant
I am Jacob Baker, I want to cancel my flight ticket, as my plan for vacation is cancelled due to my bad health. Can you help me to cancel my ticket?
user
Sure, I am here to help you. Please give me couple of minutes, I will check with your recent reservation status.
assistant
Sure.
user
Thank you for your time. there is no recent reservation find on your name in our records.
assistant
Ok, thanks for the information.
user
Thank you for contacting us for cancellation.
assistant