Hello. I am Ryan Moore.
user
Hello, how can I aid you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant