Hello.
user
Hello, how may I aid you today?
assistant
I am Gregory Jackson, I want to cancel my ticket, my plan to meet my sister is cancelled as she is coming to meet me. Can you cancel my ticket?
user
Sure, we are here to help you. Please wait a moment, let me check your reservation and let you know.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Ok, thank you for the details.
user
Thank you for picking us.
assistant