Hello,.
user
Hello, how may I abet you?
assistant
I am kathleen Scott. I want to cancel my recent reservatiuon, please help me out.
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.
assistant
No problem, thanks for the information.
user
Thank you for availing us, have a good day.
assistant