Hello.
user
Hello. How may I assist you today?
assistant
Daniel Nelson here. I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, I can help you with that, please wait for a minute.
assistant
Sure, take your time.
user
I could not find any reservation with your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
My pleasure.
assistant