Hi.
user
Hello. How can I help you?
assistant
I made a reservation earlier to visit Phoenix in direct flight but now I want to travel in connecting flight. can you help me in changing my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Sandra Carter.
user
Please, wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name to proceed for modification.
assistant
No issue. Thank you.
user
Thank you for approaching us.
assistant