Hello.
user
Hello.
assistant
I am Gary Evans.
user
How may I aid you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, let me check your reservation status.
assistant
Sure, take your time.
user
Sorry to inform you, there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant