Hi,.
user
Hello, how may I aid you?
assistant
I am Brian Harry, I want to cancel my recent reservation as I go hospitalized.
user
Ok, I am here to help you. Let me check the status and revert you.
assistant
Ok.
user
Thanks for your time. There is no reservations made on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant