Hi.
user
Hello. In which way I can aid you today?
assistant
Unfortunately, I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for checking your previous reservation status?
assistant
Sure, my name is Amy Mitchell.
user
Please hold on a moment, I will check your reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting, there is no previous reservation found under your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us, have a nice day Amy Mitchell.
assistant