Hello. My name is Anna Adams.
user
Hello, how may I aid you today from my end?
assistant
Can you help me to cancel the reservation I had done last month?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, thank you for the positive response. I will wait.
user
Sorry Anna Adams, there is no reservation on your name in our database.
assistant
That is ok, pleased with the service and assistance provided.
user
Thank you for reaching us.
assistant