Hello.
user
Hello. How may I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please to check you reservation?
assistant
I am Jeffrey Collins.
user
I am sorry to say that there is no reservation found under your name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant