Hello, I am Gary Mitchell.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to my holiday trip has been cancelled. Can you aid me with that?
user
Sure, please wait for a few minutes.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant