Hello.
user
Hello. What kind of help you are looking for?
assistant
My holiday trip has been postponed, so I would like to cancel my reservation.  I had planned to go on a vacation later.Can you cancel my reservation?
user
I can help you with that. May I know your name for cancelling?
assistant
Myself Alexander Phillips.
user
Phillips, there is no reservation found on your name.
assistant
Ok fine, thank you for the information.
user
You are welcome.
assistant