Hello.
user
Hello. How can I help you today?
assistant
Barbara Clark here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, please wait a moment I'll check the reservation list.
assistant
Sure.
user
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
assistant
Yes, you can proceed.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant