Hi.
user
Hello, how may I aid you?
assistant
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
user
Sure, may I know your name to proceed?
assistant
Sure, David Hall here.
user
Please wait for a moment to check your details.
assistant
Sure.
user
No reservation found on your name in my database.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for reaching us.
assistant