Hello.
user
Hello, how can I help you?
assistant
I was looking for a direct flight from JFK to IAD, can you help me?
user
Sure, may I know your travel dates?
assistant
I will be travelling from 10/11 to 10/13.
user
Can I have your good name please?
assistant
Michelle Hill.
user
There are no flights available on those dates, Hill.
assistant
Ok, no issues. Thank you for checking. Welcome.
user