Hello,. I am Pamela Parker.
user
Hello, how may I serve you?
assistant
Owing to an emergency I need to cancel my recent reservation. Will you help me in cancelling my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system database.
assistant
Ok, thank you for sharing the information.
user
Thank you for reaching us.
assistant