Hi.
user
Hello.
assistant
I am Amanda Gonzalez.
user
How can I aid you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
I am gleeful to help you with that cancelling. Sorry to say this, there is no reservation found under your name in our database.
assistant
No problem, thanks for checking.
user
Thank you for opting us.
assistant