Hello.
user
Hello, how can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My reservation was done under the name Scott Taylor.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thanks for reaching us.
assistant