Hi.
user
Hello.
assistant
I am Carolyn Thomas.
user
How can I render you today?
assistant
Can you help me in cancel my reservation as my exams got cancelled?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you for considering my request. Sure, I will wait for your response.
user
Carolyn Thomas, there is no reservation found under your name to do cancellation.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for choosing us, have a great day.
assistant