Hello.
user
Hello. How may I support you today?
assistant
I am Alexander White. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting. I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant