Hi. I am Kevin White.
user
Hello, how can I aid you?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Just wait a moment, I will check the previous reservation list and let you know the status.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant