Hi. Gregory Lee here.
user
Hello. How may I aid you?
assistant
I have planned a holiday trip to Los Angeles, but due to bad weather I have postponed it. So can you cancel the flight ticket which your agency has booked for me last week?
user
Please give me a moment.
assistant
Sure.
user
There is a reservation found with your provided name in our data. Can I proceed for cancellation?
assistant
Sure, cancel the flight ticket.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for choosing us.
assistant