Hello, I am Ruth Adams.
user
Hello, how may I help you?
assistant
My parents meeting got postponed, I need to change my existing reservation. Can you help me for change reservation please?
user
Okay, please give me a minute, let me check your reservation.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant