Hello.
user
Hello. What can I do for you today?
assistant
Due to an urgency, I would like to change my existing reservation.
user
Sure, I will help with that. May I know your name to proceed further?
assistant
My name is Jerry Anderson.
user
One moment please.
assistant
Sure.
user
There is no reservation with your name.
assistant
Ok, no issues.
user
Thanks for contacting us.
assistant
Thank you for your information.
user