Hello.
user
Hello.
assistant
I am Rebecca Wright.
user
How can I assist you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, will you please give me a moment?
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant