Hi. I am Patrick Campbell.
user
Hello, how may I help you today?
assistant
I would like to cancel my reservation, owing an emergency. Can you help me?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant