Hello, I am Amy Moore.
user
Hello, how can I serve you?
assistant
Could you please change my existing reservation due to my exams got postponed?
user
Sure, I will be happy to assist you.
assistant
Thank you.
user
Please give me a moment, I will check and revert to you.
assistant
Sure.
user
We are very sorry to inform, there is no reservation found on your given information.
assistant
Not a problem, thank you for the information.
user
Thank you for approaching us.
assistant