Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, please share your name to proceed with further.
assistant
I am Patricia Davis.
user
Please wait for a moment.
assistant
Sure.
user
We didn't find any reservation on your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant