Hello. My name is Timothy Moore.
user
Hello. How may I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant