Hi.
user
Hello. How can I assist you today?
assistant
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation?
user
Sure, will you mention your name for checking the reservation status?
assistant
Myself Raymond Taylor.
user
Please give me a moment.
assistant
Ok, sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Thanks for checking.
user
Welcome, have a great day.
assistant