Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation which is done recently, can you please help me?
user
Sure, I will help you. Please wait a moment.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Melissa Thompson.
user
Thompson, no reservation has been found on your name in our records. Thank you for reaching us.
assistant