Hello.
user
Hello.
assistant
Myself Laura Phillips.
user
How can I assist you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, I can help you with that. Please wait for a while.
assistant
Thank you for accepting my request.
user
Laura Phillips, there is no reservation found under your name to do modifications in that.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant