Hi.
user
Hello, how can I guide you for today?
assistant
Andrew Gonzalez here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant