Hello,.
user
Hello, how may I amend you?
assistant
I want to cancel my reservation, due to I am not issued with leave during my journey period. Can you help me?
user
Sure, I am here to help you. May I know your name?
assistant
Patrick Hill, is my name.
user
Ok, please wait for a while, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, no problem at all. Thanks for informing me.
user
Thank you for availing us.
assistant