Hi.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation, can you please help me with that?
user
Sure, I am here to help you. May, I know your good name?
assistant
I am Ronald Thompson.
user
Sorry, we found no reservation on your given dates.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant