Hello. I am Nicole Parker.
user
Hello, How can I best assist you the day?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I can help you in that. Please hold on a minute.
assistant
Sure.
user
We are sorry to inform that, there is no active reservation found on your name to cancel it.
assistant
No problem, thank you for the information.
user
Thanks for communicating with us, have a happy day.
assistant