Hello,.
user
Hello, how can I oblige you?
assistant
I am Carol Jones. I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am here to help you. Please give me a minute, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant