Hi.
user
Hello.
assistant
I am Ruth Mitchell.
user
How may I assist you?
assistant
As my exam is postponed, I want to cancel my recent reservation. Can you help me?
user
Ok, please wait a moment I will revert you back with the required information.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
No issue, thank you for checking.
user
Welcome, have a nice day.
assistant