Hello.
user
Hello.
assistant
I am Justin Lee.
user
How may I aid you?
assistant
My music concert has been postponed due to some issues, can you help me in changing my reservation?
user
Sure, please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant