Hello.
user
Hello, how can I support you today?
assistant
I am Elizabeth Wright. I would like to change my existing reservation, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your own time.
user
Thank you for waiting, no reservation was found on your name to change.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant