Hello.
user
Hello, how may I aid you at this moment?
assistant
I need your help in making few changes in my recent booking. Please assist me.
user
Sure, I will help you with that. May I know your good name?
assistant
Thank you. My name is Jonathan King.
user
Ok, please wait for a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant