Hello.
user
Hello, how may I aid you at present?
assistant
 Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
May I know your name, to check with your previous reservation?
assistant
Myself Karen Hernandez.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, we did not find any reservation on your name to cancel it.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant