Hi.
user
Hello.
assistant
I am Frank Mitchell.
user
How can I help you?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment due to health issues?
user
Sure, I'll definitely help you. Please be on hold.
assistant
Sure, I will wait for your response.
user
Frank, there is no reservation found active under your name to do cancellation.
assistant
Oh! I think my sister already cancelled my reservation, anyway thank you for your services.
user
Thank you for choosing us.
assistant
It's my pleasure.
user