Hello.
user
Hello, how can I help you?
assistant
 I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you. Can you please share your good name?
assistant
I am Edward Rodriguez.
user
Please wait for a while.
assistant
OK.
user
Sorry, no reservation found on your given name.
assistant
That's ok, no problem. Thank you for helping me.
user
Thank you for choosing us.
assistant