Hello.
user
Hello. How can I help you for today?
assistant
Due to some health issues, I am unable to travel the trip which I have planned, can you please cancel my recent booking?
user
Yes, I can do that for you.
assistant
Thank you.
user
Could you tell me your name for checking your previous reservation?
assistant
Yes, my name is Barbara Evans.
user
Hold on for a second.
assistant
Sure.
user
Your recent reservation has been cancelled successfully.
assistant
Thank you so much for your immediate response in my ticket cancellation.
user
Thank you for reaching our agency.
assistant
Most welcome.
user