Hello.
user
Hello, how may I aid you?
assistant
Here Jonathan Nelson. I would like to change my recent reservation due to my health is not good.
user
Sure, I am here to help you. Please wait a moment I will check your details and proceed further.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant