Hello.
user
Hello.
assistant
I am Catherine Jones.
user
How may I serve you today?
assistant
Due to sudden changes in my journey, I need some help in changing my previous reservation. Can you please help me with changing?
user
Sure, I'll help you with this.
assistant
Thank you for accepting my request.
user
Please wait a moment I will check the reservation list.
assistant
Sure, I can wait for your response.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem with that one, thank you for checking and providing the information in quick manner.
user
Thank you for opting us.
assistant