Hi.
user
Hello, how can I aid you today?
assistant
Due to health issues, I need to cancel my recent reservation. Please help me in that.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Sarah Hill.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant