Hi. I am Ronald Thomas.
user
Hello, how can I support you?
assistant
I want to change my reservation as my plan to go for shopping got postponed. Can you help me?
user
Sure, we are here to help you. Please wait for a moment, I will check with the reservation list and revert to you.
assistant
Ok.
user
Thank you for your time, we are sorry to inform you that there was no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for reaching us.
assistant