Hello, myself Michael Collins.
user
Hello. In which way I can aid you at this moment?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, I will wait for the response.
user
There is no previous reservation available in your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant