Hello, I am Laura Scott.
user
Hello Scott, how may I help you today?
assistant
I want to go to an event in March, but I booked the ticket in February, so could you please aid my in cancelling my recent reservation?
user
Sure, I will render you. Please wait for a while, I will check and confirm you.
assistant
Thank you.
user
Sorry Scott, there is no reservation existing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user