Hello.
user
Hello. How may I help you?
assistant
Eric Harris here, I would like to travel from DCA to LAX. Can you please help me for that?
user
May I know your name please?
assistant
Eric Harris here and  my travelling dates are 02/20 and 02/22.
user
Please wait a moment.
assistant
Ok.
user
Thank you for your waiting, there is a flight for you with number 1009 in AA airline. Can I proceed?
assistant
May I know the flight connection?
user
Sure, it has 1 connection.
assistant
Ok, book a flight.
user
Ok, your ticket has been confirmed.
assistant
Thank you.
user
Thank you for approaching us.
assistant