Hello.
user
Hello. How can I aid you today?
assistant
I want to change my reservation, because my trip was postpone due to some problems, can you please change my reservation?
user
Sure, I can help you with that.
assistant
Thanks.
user
May I know your name for checking your previous status?
assistant
Myself Daniel Robinson.
user
Ok, please wait a moment.
assistant
Sure.
user
There is no previous reservation found on your name.
assistant
It's ok. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant