Hi. I am Emily Campbell.
user
Hello. How may I assist you?
assistant
I need to amend my reservation due some issues, can you help me out?
user
Sure, I am here to help you out. May I know your travelling dates please? Emily Campbell, we regret to inform you that there is no reservation found on your name in our records.
assistant
My trip dates are from Mar 4th till Mar 6th. Oh! that's ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant