Hello,.
user
Hello. How can I aid you?
assistant
Will you help me in changing my existing reservation as my exams are postponed?
user
Sure, I will check with the records. May I know your name?
assistant
I am James Smith.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, no reservation is existed with records.
assistant
Ok, no issues.
user
Thank You.
assistant
Thank you for prompt service.
user