Hi.
user
Hello. How may I help you?
assistant
As I'm feeling sick, I want to quit my trip. Can you please cancel my recent reservation?
user
Ok, may I know your name to check your reservation status?
assistant
Sure, my name is Karen Walker.
user
Ok, please hold on a moment.
assistant
Sure, I'll be online.
user
Thanks for your patience, there is no reservation found on your name.
assistant
Oh! May be I did a wrong booking. Thank you anyways.
user
Thanks for choosing us, have a nice day.
assistant