Hello.
user
Hello. How may I assist you for today?
assistant
I want to cancel my recent reservation due to cancel of my live concert which was conducted by my friend. Could you please help me?
user
Yes, can you share me your name?
assistant
My name is Charles Walker.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant