Hello.
user
Hello.
assistant
Jennifer Collins here.
user
How may I aid you today?
assistant
I would like to cancel my reservation as my husband's health is not well, can you help me?
user
Sure, I am here to help you out. Please allow me a moment. I found an active reservation on your name in our database and I cancelled it.
assistant
Ok, I will be waiting for your response. Ok, please cancel it.
user
I have already cancelled it. Thank you for reaching us.
assistant
Ok, thank you for helping me.
user