Hello.
user
Hello.
assistant
I am Mark Edwards.
user
How may I aid you?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment, I will check the records.
assistant
Ok.
user
Sorry to inform that, there is no reservation found on your given name.
assistant
No problem, thank you for your help.
user
Thanks for reaching us, have a nice day.
assistant