Hello,. I am Rebecca Parker.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, due to my football match has been postponed. Can you please help me with reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thanks for connecting us.
assistant
Thank you for your information.
user