Hi.
user
Hello. How can I help you at this moment?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Brenda Evans Here.
user
Wait a moment please.
assistant
Sure.
user
Brenda Evans, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us.
assistant