Hello.
user
Hello.
assistant
I am Jack Hernandez.
user
By what way shall I address you now?
assistant
Owing to an emergency, I want to canmcel my recent reservation.
user
Ok.
assistant
Could you help me?
user
Sorry, there was no reservation found on your name.
assistant
Ok, no worries.
user
Thank you for reaching us.
assistant
Thank you.
user