Hi, I am Karen Parker.
user
Hello, How can I help you?
assistant
I need to change an existing reservation due to postpone of my document verification in office. Can you help me in change an existing reservation?
user
Sure, Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant