Hi.
user
Hello.
assistant
I am an event organiser and we were planned to do an event, but suddenly it got cancelled, so I would like to cancel my plane ticket. Can you help me?
user
Sure, I am here to help you. Can you please let me know your name to check your previous ticket?
assistant
Thank you and I am Michael Phillips which I have used in ticket booking.
user
Ok Phillips, can you please allow me some time?
assistant
Sure, take your sufficient time and provided the information.
user
Sorry to inform you, there is no active reservation on your name to cancel.
assistant
Ok, no issues with that one. I think my manager has cancelled the ticket due to event got cancelled. Anyways, thank you for your help.
user
My pleasure to help you. Thank you for consulting us.
assistant