Hello, I am Shirley Phillips.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thank you for your information.
user