Hello.
user
Hello. How may I serve you at this moment?
assistant
Can you help me to change my reservation?
user
Sure, may I know your good name please?
assistant
I am Scott Davis.
user
Ok, please wait for few minutes.
assistant
Sure.
user
We found reservation on your name. Can you please share your new  travelling dates?
assistant
My new travel dates are Apr 19 and Apr 21.
user
Ok, can you please share your airport codes?
assistant
My airport codes are SFO and ATL.
user
Do you need a lay by in between the journey?
assistant
Yes, I need a lay by in between my journey.
user
Do you have any other preferences?
assistant
No, thanks for asking.
user
We found Southwest airlines with fare of 100 and a lay by in between the journey matches your schedule.
assistant
Please proceed.
user
Your ticket has been confirmed with flight number 1003.
assistant
Thank you.
user
Thank you for reaching us.
assistant