Hi.
user
Hello, how may I address you?
assistant
 I have to cancel my flight ticket booking that I am unable to travel the trip which I have planned due to some important meeting , can you help me in cancelling my flight ticket?
user
Sure, may I know your good name?
assistant
Stephanie Edwards is my name.
user
Please give a minute.
assistant
OK.
user
There is no reservation found with your name.
assistant
Thank you.
user
Thanks for availing us.
assistant