Hello.
user
Hello.
assistant
My name is Rachel Smith.
user
How can I be in your assistance today?
assistant
I want to do some changes in my existing reservation. can you help me for that?
user
Yes, I will assist you with the change of the reservation. May I know if you can wait a moment while I check?
assistant
Sure, I will wait for your response.
user
Thank you for waiting for my response.
assistant
Ok.
user
Sorry, there is no reservation been found on your name to change.
assistant
That's ok, thank you for checking.
user
Thank you for choosing our agency.
assistant
Welcome.
user