Hello.
user
Hello, how can I help you?
assistant
I am Kathleen Moore.
user
Ok.
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, we are here to help you. please wait for a while.
assistant
Ok, thank you.
user
Thanks for waiting, we did not found any active reservation on your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for opting us.
assistant