Hi.
user
Hello, how can I help you today?
assistant
I want change an existing reservation, can you please help me?
user
Sure, I am gleeful to help you with that.
assistant
Thank you. I am Emily Anderson here.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant