Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me to cancel my previous reservation? Because I have some other important work.
user
May I know your good name?
assistant
Thank you for considering my request. My name is Robert Campbell.
user
Please wait.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for opting us.
assistant