Hello.
user
Hello, how can I support you today?
assistant
Due to some health issues, I am not able to travel. Can you please assist me with cancellation?
user
Sure, I am here to help you.
assistant
Thanks for considering my request.
user
May I know your name please?
assistant
Sure, my name is Samantha White.
user
Ok, please allow me a few minutes.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us.
assistant