Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, I will help you. Please wait for a moment. May I know your name.
assistant
I am Jason Walker.
user
Sorry, there is no reservation existing on your name.
assistant
Ok, no issues. Thank you.
user
You are welcome, have a nice day.
assistant