Hello.
user
Hello, How can I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, May I know your name?
assistant
Thank you for your response, my name is Margaret Garcia.
user
Please wait a minute.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant