Hi.
user
Hello, how may I aid you?
assistant
I need to change my reservation due to urgent meeting, can you help me?
user
Sure, may I know your name please?
assistant
I am Donna Martin.
user
Wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant