Hello.
user
Hello. How may I aid you?
assistant
I am Carolyn Edwards from Chicago. I would like to change my recent reservation, can you help me to change that reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time to check the reservation details.
user
Sorry, no reservation is available by your name.
assistant
That's fine, not a issue, anyways thanks for your information.
user
Thank you for contacting us.
assistant