Hello.
user
Hello, how may I aid you today?
assistant
Myself Emma Hall. I want to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok, I will wait for your response.
user
Sorry Emma Hal, there is no active reservation on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant