Hello.
user
Hello.
assistant
I am Nicholas Lopez.
user
How may I assist you?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure, take your own time.
user
Nicholas Lopez, no reservation has been found on your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant