Hello.
user
Hello.
assistant
I am Andrew Turner.
user
Turner, how may I aid you?
assistant
I woould like to cancel my recent reservation, can you help me with this?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is available by your name.
assistant
That's fine, thanks for your information.
user
Thank you for choosing us.
assistant