Hello.
user
Hello.
assistant
My name is Michelle Edwards.
user
How can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, please wait for a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry, there is no reservation is found by your name.
assistant
That's ok, thank you for the information.
user
Thank you and have a nice day.
assistant