Hello,.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Will you be my helping hand in cancelling my ticket?
user
Sure, I will help you in cancelling your ticket.
assistant
Thank you.
user
To cancel your ticket.
assistant
I am Rebecca Brown.
user
II need to know your good name? Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
Ok, no issues. Thank you.
user
Thanks for opting us.
assistant