Hello,.
user
Hello, How may I render you?
assistant
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Melissa White, is my name.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! I think it does not reserved here. Thanks for the details.
user
Thank you for reaching us.
assistant