Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, Jessica Perez here.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, we hope see you again.
assistant