Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation as my examinations got cancelled.
user
Ok, for that I ned to know your name. Can you provide me?
assistant
Daniel Hernandez is my name.
user
Ok, please give me some time.
assistant
Ok.
user
Thanks for waiting, there is no reservation found by this name.
assistant
Thank you for your response.
user
Thanks for approaching us.
assistant