Hello.
user
Hello, how may I help you?
assistant
Can you help me in changing my existing reservation?
user
Sure, please share your good name?
assistant
I am Katherine King.
user
Pleas wait for a while.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant