Hi.
user
Hello, how can I aid you?
assistant
Actually, I would like to cancel my recently done reservation, can you please help me in this condition?
user
Sure, may I know your good name please?
assistant
Sure, my name is Barbara Perez.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's fine.
user
Thank you for contacting us.
assistant
Thank you for your information.
user