Hello.
user
Hello.
assistant
Gregory Johnson here.
user
How can I help you?
assistant
Your website is not user friendly so that's why I am facing some problem to cancel my ticket. So, please help me in this.
user
Sure, please wait for a while to check your reservation status.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
That's fine. Thank you for your time.
user
Thank you and have a nice day.
assistant