Hello.
user
Hello, how best I can assist you at this moment?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I am here to help you to change your recent reservation.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Karen Thomas.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no active reservation found on your name to change it.
assistant
It's ok, thank you for your help.
user
Thank you for opting our chat service.
assistant