Hi. I am Michael Nelson.
user
Hello. How may I aid you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please hold a moment, let me check with the details.
assistant
Ok.
user
Sorry, there are no active reservations under your given name.
assistant
No issues with that. Thank you for your help.
user
Thank you for reaching our service.
assistant