Hello.
user
Hello. How may I aid you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Myself Sarah Evans.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Ok.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Not an issue. Thank you.
user
Welcome Sarah Evans.
assistant