Hi.
user
Hello, how may I help you?
assistant
Anthony Walker here.
user
Nice to meet you Anthony Walker.
assistant
I planned for a trip, but suddenly my mother fallen sick. So I want to cancel my reservation, will you please help me with that?
user
Oh! That's really bad. Sure, just wait for a while.
assistant
Ok.
user
I am sorry there is no reservation found with your name to cancel.
assistant
That's ok. Thank you for your information.
user
You are welcome.
assistant