Hello.
user
Hello, how can I help you?
assistant
Can you please help me to change my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Raymond Walker here.
user
Ok, please wait a minute I will get back to you.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant