Hello.
user
Hello. How may I assist you for today?
assistant
I am Virginia Perez. I would like to eliminate my reservation that has been booked earlier this week due to heavy rainfall.
user
Ok fine, please wait for a minute I will check and revert back to you.
assistant
Sure, please take your time.
user
Sorry Virginia, we cannot find any reservation with your name in our database.
assistant
Ok. Thank you for the information.
user
It's my pleasure, have a great day.
assistant