Hello.
user
Hello, how may I help you?
assistant
I met with an accident, I would like to change my existing reservation. Please help me out.
user
Sure, I will help you with the change of flight reservation.
assistant
Thank you.
user
Tell me your name please?
assistant
Sure, my name is Ashley Adams.
user
Ok. Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you.
assistant