Hi.
user
Hello, how may I assist you?
assistant
I am Daniel Turner.
user
Glad to meet you Turner.
assistant
I want to cancel my reservation, can you help in that?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Turner, there are no flights reserved on your name formerly.
assistant
That's ok. Thank you for your help.
user
Welcome, thank you for choosing us. Have a great day.
assistant