Hi. I am Kenneth Edwards.
user
Hello, how may I be there for you?
assistant
I want to cancel my reservation, due to health issue. Can you help me out?
user
Sure, let me check the status and revert you.
assistant
Sure, take your time.
user
We could not find any reservation by the name you mentioned above.
assistant
Not an issue, thank you for your response.
user
Thank you for reaching us.
assistant