Hi.
user
Hello, how may I aid you?
assistant
I would like to change my existing reservation, due to postpone of my meeting. Can you please help me in changing?
user
Sure, I am here to help you. Please let me know your name?
assistant
Scott Robinson.
user
Please wait for a moment to check your details.
assistant
Sure.
user
No reservation found on your name in my records.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant