Hello.
user
Hello, how can I help you?
assistant
Due to an emergency I need to cancel my reservation. Can you please cancel my existing flight reservation?
user
Sure, provide me your good name, to check the details.
assistant
Kevin Carter is my name.
user
There is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you, for reaching us.
assistant
Thanks for your information.
user