Hello.
user
Hello, how may I serve you now?
assistant
My name is Emma Brown. I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, we hope see you again.
assistant
Welcome.
user