Hello, I am Stephanie Nelson.
user
Hello, how may I be your helping hand?
assistant
Due to an issue my new year event has been cancelled. Can you please cancel my ticket?
user
Sure, let me check your reservation.
assistant
Ok.
user
Sorry, there is no reservation on your name.
assistant
Ok, no issue.
user
Thank you for connecting us.
assistant
Thanks for your service.
user