Hello, I am James Jones from Oakland.
user
Hello, how may I help you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found with your name.
assistant
Ok, Thank you for your help.
user
Thank you for opting us.
assistant