Hi.
user
Hello, How may I assist you?
assistant
Donna Lee is my name. I want to cancel my reservation, which I have booked 1 month ago. Can you help me?
user
Sure, please wait for a minute.
assistant
Ok, take your time.
user
There is no reservation found with your name.
assistant
Oh! That's sad, thank you for checking anyways.
user
Thank you for availing us.
assistant
Most welcome.
user