Hi.
user
Hello. How may I assist you today?
assistant
I am Stephen Hernandez, would it be possible to change my reservation to new locations?
user
Sure, I am here to help you to change that reservation, please wait for a minute.
assistant
Sure, take your time.
user
I could not find any reservation with your name in our database.
assistant
It's ok, thanks for your information.
user
You are welcome.
assistant