Hi, I am Emily Allen.
user
Hello. How can I serve you?
assistant
I need to cancel my reservation as my family meeting got cancelled.
user
 Ok, Please wait a while. I will check and get back to you.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation that matches your name.
assistant
Ok, thank you for the information.
user
Thank you for contating us.
assistant