Hello. Angela Robinson here.
user
Hello Robinson, how can I help you today?
assistant
Can I know what is the process of changing the reservation?
user
Sure, I can help you in that.
assistant
Thanks.
user
Shall I check for your reservation status in our database?
assistant
Yes, please check once.
user
Sure, let me check.
assistant
Ok.
user
Sorry Robinson, I have not found any reservation by your name in our database.
assistant
It's ok. Anyway, thank you for your help.
user
Thank you for choosing us.
assistant
Most welcome.
user