Hello.
user
Hello, how can I help you at this moment?
assistant
Can you please help me in cancelling my recent reservation? As my health is not good.
user
Sure, I will help you with this. Can you please provide your name to check your reservation status?
assistant
Sure, my name is William Gonzalez.
user
William Gonzalez, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant