Hello.
user
Hello, how may I help you today?
assistant
My name is Patrick Allen, I want to cancel my reservation due to health issues.
user
Sure, we are glad to serve you.
assistant
Ok.
user
Please hold a moment, let me check your reservation and let you know.
assistant
Sure, I will wait.
user
Thanks for your time, sorry, unfortunately no reservation found with your name.
assistant
No problem, thank you for your service.
user
Thank you for picking us, have a pleasant day.
assistant