Hello.
user
Hello.
assistant
I am Brenda Perez.
user
How may I aid you?
assistant
I want to cancel my active reservation, can you aid me to cancellation my ticket?
user
Sure, please be on hold.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us.
assistant