Hi.
user
Hello, how can I help you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, can I have your name please?
assistant
Yes, my name is Samuel Garcia.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us.
assistant