Hello.
user
Hello, how may I support you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are glad to help you. May I know your name please?
assistant
Sure, I am Lisa Roberts.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thank you for waiting, no reservation was found based on your name in our database.
assistant
Ok. Thank you for your service.
user
Thank you for choosing us.
assistant