Hello.
user
Hello, what help that I can assist you?
assistant
I am Daniel Smith. Help me in cancelling my recent reservation.
user
Sure, I am glad to assist you and please give me a moment to check it.
assistant
Sure.
user
Thank you for waiting, I regret to say that there is no reservation found for the user name in our back to help you in cancellation process.
assistant
No problem, thank you.
user
You are most welcome and thank you for consulting our agency.
assistant