Hello, myself Sandra Jackson.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
I will help you with that, please wait a moment.
assistant
Ok, I will wait for your response.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant