Hello.
user
Hello. How can I help you today?
assistant
Can you help to cancel my reservation?
user
Sure, may I know your name for checking your reservation status?
assistant
Myself Anthony Lee.
user
Lee, I have not found any reservation by your name is our database.
assistant
It's ok. Thank you for searching.
user
Thank you for contacting us and have a nice day.
assistant
Thanks.
user