Hi.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Thomas Harris here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I found your reservation and I have cancelled successfully.
assistant
Thank you.
user
Welcome Thomas Harris.
assistant