Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, can you please provide your name?
assistant
I am Joseph Edwards.
user
Please give me a minute, I will revert to you with current status.
assistant
Ok, take your time.
user
There is no reservation found with your name.
assistant
No issue, thank you for your information.
user
Thanks for availing us.
assistant