Hello, I am George Brown.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant