Hello.
user
Hello. How may I help you?
assistant
My interview got postponed, so I want to change my reservation.
user
Sure, I will help you out. May I know your name please?
assistant
My name is Carol Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there are no reservations found.
assistant
It's ok, thank you for checking.
user
Thank you for choosing us.
assistant