Hi, I am Mary Collins.
user
Hello, how may I serve you today?
assistant
Can you please help me with booking a flight ticket from OAK  to CLT?
user
Sure, may I know your trip dates?
assistant
Trip dates are 03/30 and 04/01.
user
Do you have any price limit?
assistant
I can afford up to 500.
user
We found a flight in an airline Southwest with a direct connection. Shall I proceed?
assistant
Please do not proceed with booking I need a connecting flight.
user
Ok. Thank you for reaching us. Have a nice day.
assistant
Thanks for the help.
user