Hello.
user
Hello.
assistant
I am Margaret Wright.
user
What help that you need right now from our booking agency?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, our service agency can help you changing your previous ticket with free of cost.
assistant
Thank you for accepting my request.
user
Be on hold for a moment to check it.
assistant
Sure, I am ready to wait for your response.
user
Thank you for your patience, when I have checked I have got the information form higher authorities that there is no reservation found on this name to change the ticket booking.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
You are most welcome and thank you for reaching us.
assistant
Most welcome.
user