Hello.
user
Hello.
assistant
I am Larry Gonzalez, want to cancel my reservation. Can you please help me?
user
Sure, I ma happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
That's fine, thank you.
user
Thank you for choosing us.
assistant