Hello.
user
Hello, How can I helpful to you?
assistant
My name is Gary Edwards, my exams was postponed so I want to change my reservation, can you please help me to change my reservation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting.
assistant
No problem.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues.
user
Thanks for opting us, have a great day.
assistant
Thanks for your response.
user