Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, can I know your name?
assistant
Sure, my name is Brian Hernandez.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thanks for your service.
user
Thank you for reaching us.
assistant