Hi, my name is Nancy Wilson.
user
Hello, how may I help you today?
assistant
Owing to an emergency, my meeting with client has been cancelled. So I want you to cancel my existing reservation?
user
Sure, I will help you. Please wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no worries at all. Thanks for your assistance.
user
Thanks for choosing us.
assistant