Hello.
user
Hello, how can I serve you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you. May I know your good name please?
assistant
Sure, Deborah Allen here.
user
Please wait for a while.
assistant
Sure, take your own time.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for approaching us.
assistant