Hi.
user
Hello.
assistant
I am Michael Williams.
user
How can I serve you today?
assistant
I need to cancel my reservation, can you help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry to say this, no reservation is found on your name in our database.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant