Hello.
user
Hello.
assistant
I'm Dennis Roberts.
user
Welcome to our travel agency, how may I aid you?
assistant
My scheduled examination dates has been postponed, can you please help me with changing my recent reservation?
user
Please wait for a moment.
assistant
Sure.
user
Dennis, there is no reservation found with your name.
assistant
That's ok, may be my brother might have changed my reservation.
user
That's fine, thank you for reaching us.
assistant
You are welcome. Thank you for approaching us.
user