Hello.
user
Hello, how could I assist you today?
assistant
I need to cancel my reservation due to cancellation of my arts exhibition. Can you please help me with cancellation?
user
Please wait a moment. May I know your name please?
assistant
Kevin Edwards is my name.
user
Unfortunately, there is no reservation found with your given name.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant