Hello,. I am Lisa Evans.
user
Hello, may I know how best I can help you today?
assistant
I want to cancel my recent reservation due to my board meeting got preponed. Can you help me with the cancellation process?
user
Sure, please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant