Hi, This is Gary Allen.
user
Hello, how may I help you?
assistant
I need to change my existing reservation. Can you help me?
user
Sure, can I know you name?
assistant
Thank you, Gary Allen here.
user
Ok, please hold on.
assistant
Sure.
user
Sorry, no reservation found on given name.
assistant
Ok, Not an issue. Thanks for your response.
user
Thank you for reaching us.
assistant