Hello. I am Larry Williams.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, take your time.
user
Thanks for being patience, we did not find any active reservation on your name to cancel it.
assistant
That's ok, thank you for your information.
user
Thanks for contacting with us, have a nice day.
assistant