Hello. I am Kimberly Hill.
user
Hello, how can I assist you today?
assistant
I am planning for a trip with my colleagues, but due to some health issues my trip has been cancelled.So I would like to cancel my recent flight ticket. Will it be possible to cancel my reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for opting us.
assistant