Hello.
user
Hello, do you need any help from us?
assistant
I want to change my recent reservation. Could you help me with that?
user
Sure, could I have your name please?
assistant
Jennifer Baker.
user
Ok, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
That's ok, thank you.
user
You are welcome.
assistant