Hello. I am Dorothy Allen.
user
Hello, may I know your name please? How can I help you today?
assistant
Owing to an emergency I want to cancel my recent reservation.Can you please help me out?
user
Sure, please wait for a moment. Sorry Dorothy, there is no reservation found by your name.
assistant
That's ok.
user
Thank you and have a nice day.
assistant
Thank you for your information.
user