Hello.
user
Hello, how may I best support you today?
assistant
I want to cancel my reservation because my friends already done my reservation with some other airlines. Would you help me out in cancellation?
user
Sure, I am mirthful to help you.
assistant
Thanks.
user
On which name, you would like to cancel the reservation?
assistant
I would like to cancel the reservation on the name of Jessica Mitchell.
user
Ok, please wait for a moment to check the status of your reservation.
assistant
Sure.
user
Thanks for your valuable time, we found a reservation on your name. Shall I move forward to cancel it?
assistant
OK, you can proceed to cancel.
user
Sure, your ticket has been cancelled and the amount will be credited in your bank account within four working days.
assistant
Thank you.
user
Thank you for availing us.
assistant