Hello.
user
Hello, How can I amend you?
assistant
I need to cancel my reservation. Please help me with that.
user
Sure, I am happy to help you. To proceed further, May I know your name please?
assistant
Sure, I am Ronald Martinez.
user
Thanks for your name. Please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thanks for your kind information.
user
Thank you for approaching us, Have a wonderful day.
assistant