Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
I would like to change my existing reservation, can you help me in that?
user
Sure, I can help you in that. May I know your good name please?
assistant
Sure, myself Anna Hill.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thanks for approaching us.
assistant