Hello.
user
Hello, how may I best serve you today?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. Can you please help me to cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Samuel Edwards.
user
Ok, please wait for a moment.
assistant
Sure,.
user
Thanks for waiting, no reservation found with your name.
assistant
That's not a problem. Thanks for your kind information.
user
Thanks for contacting us, have a nice day.
assistant