Hello.
user
Hello, how may I support you at this moment?
assistant
I am Susan Hall. I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, please wait for couple of minutes.
assistant
Ok, thank you.
user
Sorry, there is no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for contacting us.
assistant