Hello.
user
Hello, how may I serve you today?
assistant
Can you help me to change my reservation due to some health issue, please help me with that.
user
Can you share me your name to proceed further?
assistant
Myself Melissa King here.
user
Ok, please be on hold.
assistant
Sure.
user
There is no reservation found with your name.
assistant
No issue.
user
Thank you for approaching us.
assistant
Thank you.
user