Hi.
user
Hello. How may I help you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, may I know your name?
assistant
Sure, Andrew Smith here.
user
Please hold a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Ok, no issues.
user
Thank you for reaching our service.
assistant
Thank you for your assistance.
user