Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please share your name?
assistant
My name is Pamela Jones.
user
Please wait for a while, I will check in the previous list and get back to you.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for availing us.
assistant