Hello,. I am Samantha Walker.
user
Hello, how may I help you?
assistant
I want to cancel my ticket, because my friends cancelled the tour due to some problem.
user
Ok.
assistant
Can you please help me with that?
user
Sure, please wait.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant