Hello.
user
Hello.
assistant
I am Patrick White.
user
How can I assist you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, I will wait.
user
Patrick, there is no reservation found under your name.
assistant
That's fine. Thank you for your help.
user
Thank you for contacting us, have a great day.
assistant