Hi.
user
Hello, do you need any assistance from us?
assistant
My business meeting has been postponed, so I would like to change my existing reservation.
user
Sure, I will definitely help you. Could you please tell me your previous ticket booking details like name?
assistant
Sure, my name is Catherine Walker.
user
Walker, I haven't found your previous reservation in our portal to change further.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for opting us, have a great day.
assistant