Hi.
user
Hello. How can I help you at this moment?
assistant
Actually, I want to change my reservation which is done recently due to some health issues, can you please help me out?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, my name is John Wilson.
user
John Wilson, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for utilizing our service.
assistant