Hello.
user
Hello. How may I help you out?
assistant
Due to some urgent conference meeting, I am willing to cancel my reservation. Can you please help me for this?
user
Sure, I will help you in cancelling the ticket.May I know your name please?
assistant
Myself Scott Adams.
user
Sorry there are no reservations found.
assistant
Not an issue, anyhow thank you very much for your service.
user
Thank you for reaching us.
assistant