Hi.
user
Hello, how can I help you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
I am Brian Lewis.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thanks for approaching us.
assistant