Hi.
user
Hello. How may I help you out?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you in cancel my reservation. May I know your name please?
assistant
Sarah Smith here.
user
Sorry, there are no reservations found in our database.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant