Hello.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I want to cancel my reservation Can you help me out?
user
Ok, could you please provide me with your name for further process?
assistant
Sure, my name is Andrew Walker.
user
Please wait for a mean while to check for the availability.
assistant
Ok.
user
Sorry Walker, there is no reservation found as per your name to cancel any reservation.
assistant
That's ok, thank you.
user
You are welcome.
assistant