Hello.
user
Hello, How can I assist you?
assistant
I want to cancel my recent reservation due to some family problems. Can you please help me with this?
user
Sure, May I know your name?
assistant
Sure, my name is Samantha Brown.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant