Hi.
user
Hello, how may I support you?
assistant
Can you please help me to cancel my recent reservation as my trip got cancelled?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
May I know your name to check?
assistant
I am Steven Miller.
user
We could not find any reservation by the name you provided.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant