Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your name to proceed for booking?
assistant
I am Brian Jackson.
user
I found your reservation successfully and shall I proceed for cancellation as per your request.
assistant
Thank you for your help.
user
Your reservation is successfully cancelled, thank you for choosing us.
assistant