Hello.
user
Hello, how may I assist you?
assistant
I already made a reservation two days ago, can you change my reservation as my plan is postponed?
user
Sure, may I know your good name please?
assistant
My name is Janet Green.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant