Hello.
user
Hello, how may I guide you today?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, I am here to help you with this. May I know your name please?
assistant
I am Kimberly Clark.
user
Ok, please wait for a mean while. Sorry Clark, there is no active reservation found under your name to cancel it in your database.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome.
assistant