Hello.
user
Hello. How can I assist you today?
assistant
Robert Gonzalez here. I would like to cancel my recent reservation because of some personal work, can you help me with this?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your own time.
user
Robert Gonzalez, there is no reservation found under your name.
assistant
That's fine, thanks for your information.
user
You are welcome. Thank you for contacting us.
assistant