Hello, I am Virginia Clark.
user
Hello, how may I help you?
assistant
I want to change my existing reservation. Can you help me out in this?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute, I will check the reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for contacting us, have a good day.
assistant