Hello.
user
Hello, do you need any help from us?
assistant
Can you please help me in doing some modifications in my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, could I have your good name please?
assistant
Sure, Pamela Mitchell here.
user
Sorry, there is no reservation matching with your name in our portal to make changes.
assistant
That's ok, may be I have done a wrong booking. Thank you for giving the information.
user
You are welcome, have a great day.
assistant