Hello, I am Margaret Miller.
user
Hello, how can I help you today?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Pleas wait a moment.
assistant
Take your time.
user
Sorry, no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
You are welcome.
user