Hello.
user
Hello, how may I help you?
assistant
May I know if it is possible to change my existing reservation as I can not make the journey due to heavy snow fall?
user
Sure, I am here to help you.
assistant
Thank you for the positive response.
user
May I know your name to check it?
assistant
Ok, please check for the name Janet Martinez.
user
Please give me a time to check.
assistant
I will wait for your response.
user
We found your reservation, can you please tell me your new airport codes?
assistant
Ok, thank you for the information. Please amend the reservation to my planned origin airport code HOU and destination is EWR.
user
Can you help me with your travelling dates?
assistant
Yes, I planned my journey on the dates Oct 2nd and Oct 4th respectively.
user
Do you have any pause in your journey?
assistant
Ok, please book a single connecting flight.
user
May I know your class preference?
assistant
Please book any class which is available.
user
Ok, do you have any other specifications?
assistant
No.
user
We found a connecting airline of Frontier airline in the economy class with fare of 100, can I proceed for booking?
assistant
No, please don't proceed as I do not prefer a low-cost airlines. Can you check for normal-cost airlines?
user
Ok, we found United airlines, can I proceed with this?
assistant
Ok, please book it.
user
Your ticket has been confirmed with flight number 1029.
assistant
Ok, thank you for amending my reservation.
user
Thank you for reaching us.
assistant