Hello.
user
Hello, how may I be at your service today?
assistant
I am Laura Jones. I want to cancel my recent reservation due to my health issue. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please give me a moment to check your details and let you know.
assistant
Sure.
user
Laura Jones, we have found a reservation on your name. Shall I proceed with the booking? Are you sure to cancel your reservation?
assistant
Please cancel my reservation.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant