Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
Yes, you are at right place. How can I help you at this moment?
assistant
I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me?
user
Sure, I am ready to help you.
assistant
Thanks.
user
May I know your good name for checking existing reservation status?
assistant
Sure, my name is Katherine Hall.
user
Ok Hall, please give me a minute, I will inform you soon.
assistant
Ok.
user
Thank you for waiting. Sorry Hall, I did found your name in the reservation list to cancel it. Sorry, your reservation has not found.
assistant
It's ok no problem. Thank you for your information.
user
Most welcome. Thank you for choosing us.
assistant