Hi.
user
Hello.
assistant
I am Mark Adams.
user
How may I aid you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you and take your own time.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
That's ok, not an issue. Thank you.
user
Thanks for reaching us, have a nice day.
assistant