Hello.
user
Hello, how can I help you?
assistant
Myself Emily Thomas.
user
yes, Emily.
assistant
I would like to change my existing reservation. Can you help me for that?
user
Sure, please wait for a moment.Let me check with your details.
assistant
Ok.
user
Sorry Emily, there is no reservation under your name.
assistant
Ok, that's fine.
user
Do you want any other reservation?
assistant
No,thank you for your services.
user
Thank you for choosing us.
assistant