Hello. I am Donald Moore.
user
Hello, how may I aid you for this moment? Glad to meet you, Moore.
assistant
I want to change my existing reservation, due to financial issues. Can you help me?
user
Please wait for a mean while. Sure, I will help you.
assistant
Ok.
user
Sorry Moore, there is no reservation found as per your name to change your reservation.
assistant
That's ok, thank you for your information.
user
Thank you for consulting us.
assistant