Hello.
user
Hello, how can I assist you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Catherine Jackson.
user
Please give me a moment to check your ticket status.
assistant
Ok, I will wait for your response.
user
Sorry Catherine Jackson, no reservation is available by your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant