Hi.
user
Hello, how can I help you?
assistant
Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me with cancellation?
user
Sure, may I know your name to check your reservation?
assistant
I am Rebecca Johnson.
user
Please wait a minute.
assistant
Ok.
user
Sorry, to inform you that there is no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant