Hello.
user
Hello, how may I aid you today from my end?
assistant
I need cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, I am here to help you out. Please provide me your name to check reservation status on your name.
assistant
I am Pamela White.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant