Hello.
user
Hello, how can I render you today?
assistant
I made a reservation earlier this week to attend for a seminar, but due to weather conditions I need to change it. Can you please be my helping hand to change my reservation?
user
Sure, we are glad to help you out to change it. May I know your name?
assistant
Sure, Kevin Williams is my name.
user
Ok, please standby.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok. Thank you for providing information.
user
Thank you for choosing us.
assistant