Hi.
user
Hello.
assistant
I am Ruth Nelson.
user
Ruth, how may I aid you?
assistant
Actually, I have some business meeting this weekend. Can you please help me in cancelling the reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for reaching us.
assistant