Hi.
user
Hello, how can I help you?
assistant
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name please?
assistant
Ok, my name is Mark Thompson.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for opting us.
assistant