Hi.
user
Hello. How may I assist you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, may I know your name?
assistant
Myself Jonathan Hernandez.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your name to change.
assistant
That's, no problem. Thank you.
user
Thank you for reaching our service.
assistant