Hello.
user
Hello, how may I help you today?
assistant
Due to bad weather, I want to change my recent reservation. Can you help me?
user
Sure, can I have your name please?
assistant
My name is Charles Garcia.
user
Ok, please wait I will get back to you.
assistant
Sure.
user
Thanks for waiting, no flight reservation find on your name.
assistant
No problem, Thank you.
user
Thank you for choosing us.
assistant