Hello. I am Nicole Johnson.
user
Hello, how may I assist you?
assistant
I just want to cancel my recent reservation, due to my exams has been cancelled. Can you please aid me with cancellation?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for waiting,there is no reservation found on your name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant