Hello,.
user
Hello,. How can I amend you today?
assistant
As there is a sudden change in climate at my destination, I want to change my existing reservation. Can you help me in changing my reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Let me know your name for checking the reservation.
assistant
My name is Andrew Walker.
user
Thanks for sharing your name. Give a minute, I will check the previous list and let you know the details of it.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name in our database.
assistant
Not a problem, thank you for the information.
user
Thank you for opting us.
assistant