Hello, I am Susan Hill.
user
Hello, how may I assist you today?
assistant
I need to change my recent reservation due to postpone of temple tour for 10days. Could you please help me?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant