Hi.
user
Hello, how may I assist you?
assistant
Unfortunately, I would like to cancel my recently done reservation due to some health issues, can you please help me in this?
user
Sure, please wait for a moment to check your details. May I know your name?
assistant
Ok, take your time.
user
No reservation found on your name.
assistant
Sure, my name is Deborah Williams. That's ok.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your service.
user