Hello.
user
Hello.
assistant
Myself Ashley Allen.
user
How can I help you Allen?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, please wait. I will check your previous reservation.
assistant
Sure, take your time.
user
I am sorry to inform you that there is no reservation available at your name.
assistant
Oh! may not be booked properly due to some technical issue. Thank you for your time.
user
You are welcome, have a nice day.
assistant