Hi.
user
Hello, how may I provide assistance to you?
assistant
Owing for an emergency, I want to change my flight reservation. Can you please help me?
user
Sure, I am here to help you. May I know your name?
assistant
My reservation was done in the name of Joshua Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue. Thank you for checking.
user
Thank you for approaching us.
assistant