Hello.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation, because I have exams on that dates, so I decided to cancel my trip, can you help me?
user
Can you please provide your name to find your existing reservation?
assistant
Sure, my name is Janet Garcia.
user
Sorry, there is no reservation found under your name.
assistant
It's ok no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
You are welcome.
assistant