Hello.
user
Hello. How may I assist you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been changed. Could you please help me with changing my existing reservation?
user
Sure, I am here to help you out. Can I have your name please?
assistant
My name is Betty Hernandez.
user
Betty Hernandez, we haven't found any reservation under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant
You are welcome.
user