Hi.
user
Hello, how may I assist you?
assistant
I'm Barbara Martinez. I want to cancel my recent reservation due to health issue, please help me with that.
user
Sure, please wait a moment I will check your reservation details and let you know.
assistant
Sure.
user
Sorry to say, I did not find any reservation on your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a pleasant day.
assistant