Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I am willing to help you for this. May I know your name please?
assistant
My name is Nicholas Rodriguez.
user
Please wait for couple of minutes, let me check your reservation status in our records.
assistant
Sure.
user
Sorry to inform you, no reservation is found under your name to change.
assistant
Ok, No issues, thank you.
user
Thank you very much for approaching our agency.
assistant