Hi.
user
Hello.
assistant
Carolyn Brown here.
user
How can I help you Carolyn?
assistant
Can you please help me out in cancelling my reservation? As my planned trip has been cancelled.
user
Ok, please give me a minute.
assistant
Sure, I'll wait for your response.
user
Carolyn, there is no reservation found with your details.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for choosing us.
assistant