Hello.
user
Hello.
assistant
I am Laura Evans.
user
How can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for opting us.
assistant