Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation as my project got ramp down, Can you help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
Susan Johnson here.
user
Ok, please wait for a while.
assistant
Sure.
user
Susan Johnson, there is no active reservation found under your name to do cancellation.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant