Hi.
user
Hello. How may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name?
assistant
I am Brandon Wright.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name in my records.
assistant
No problem, thank you for the checking.
user
Thank you for reaching us.
assistant