Hello.
user
Hello. How can I help you today?
assistant
I want to change my reservation due to some tornado going in my destination. Can you help me?
user
Sure, I will assist you with that. May I know your name for checking the existing reservation?
assistant
Ok. Myself Melissa Hill.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant