Hello.
user
Hello. How can I serve you?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am happy to help you. Can you please let me know your good name?
assistant
Sure, I am Debra Davis.
user
We are regret to inform you that, there is no active reservation on your name in our data.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant