Hello.
user
Hello, how can I guide you for today?
assistant
I would like to cancel my recent reservation. Can you help me?
user
I will help you with that. May I know your name?
assistant
My name is Ryan Williams.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
No issue, thank you for your service.
user
Thank you for contacting us, have a nice day.
assistant