Hello.
user
Hello, how may I assist you?
assistant
I want to change my reservation because there are some financial issues in my family, so I need to postponed my trip, Can you help me in changing my reservation?
user
Sure, could you please provide your name to check the reservation details?
assistant
Sure, the previous reservation is done under the name Brenda Thomas.
user
Sorry to say, no reservation was found on your name.
assistant
Ok, no problem, I will search any other way. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant