Hello.
user
Hello, how may I help you?
assistant
I am Daniel Roberts. Can you cancel my previous reservation?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
May I know your name please? Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you.
assistant