Hi.
user
Hello. How can I help you?
assistant
Please help me to change my recent reservation.
user
Sure, please help me with your name to check your reservation details.
assistant
Steven Collins.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant