Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
user
Sure, may I know your name?
assistant
Williams Phillips here.
user
Please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant