Hello.
user
Hello, how can I help you today?
assistant
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
user
Sure, can I know your name?
assistant
I am Rachel Jones.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We found reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for opting us.
assistant