Hello,.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation, as my FIFA match got postponed.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
Angela Rodriguez is my name.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant