Hello.
user
Hello. How can I serve you?
assistant
I am William Martin. As the invitation which I got to attend for a talk festivity has been postponed.
user
Ok.
assistant
Can you please cancel my reservation?
user
Sure. Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant