Hi, I am Kimberly Nelson.
user
Hello. How can I aid you?
assistant
I need to change my existing reservation as my appointment with my manager got postponed. Can you help me with that?
user
Sure, we are here to help you. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant