Hi.
user
Hello, how can I abet you?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation.
user
Sure, we will help you. Can I have your name to check the details?
assistant
Sure, my name is Gregory Lewis.
user
Just wait a moment, I will revert to you with the status.
assistant
OK.
user
Sorry to inform you that there is no reservation found on your name to proceed further.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for selecting us.
assistant