Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation because of some personal work. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Susan Robinson.
user
There is no reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for utilizing our services.
assistant