Hello, I am Sarah Rodriguez.
user
Hello, how can I help you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. help me in cancelling my reservation.
user
sure, please wait a minute.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant