Hello.
user
Hello, How can I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help that?
user
Sure, I am here to help you. Please mention your name for the next step?
assistant
I am  Dorothy Evans here.
user
Ok, Please wait for a while.
assistant
Sure.
user
Thanks for being waiting. Unfortunately, we did not find any reservation with your name.
assistant
Ok, no issues.
user
Thanks for taking our help.
assistant
Thanks for your information.
user