Hello.
user
Hello, how can I assist you today?
assistant
Myself Stephen Lee.
user
Yes Mr. Stephen, welcome to our agency.
assistant
Thank you for welcoming me, there is a concern regarding the flight reservation. Can you aid me?
user
Sure, I am gleeful to help you. May I know your concern so I can provide you our best service in solving your request?
assistant
Yes, I need your service in modifying my reservation because I have to change my destination airport code as the airport I want to go is been closed temperately. Can you amend the reservation?
user
Sure, I will aid you with the amendment of your reservation. Please be on hold.
assistant
Thank you for the positive response. I will wait.
user
I really appreciate your patience. Sorry Lee as I had checked the reservation records, there is no reservation been found under your name in our records.
assistant
That's so sad to know, anyway thank you for searching the reservation records for me.
user
You are welcome, thank you for approaching us. Have a great day.
assistant