Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Kathleen Gonzalez.
user
Ok, please give me a minute to check your reservation status.
assistant
Sure.
user
Kathleen Gonzalez, I found your reservation and I have successfully cancelled it.
assistant
Thanks for the help.
user
Thank you for choosing us, have a nice day.
assistant