Hello.
user
Hello. What can I do for you at this moment?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, may I know your good name please?
assistant
My name is Ronald Anderson.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant