Hello.
user
Hello, how may I serve you at this moment?
assistant
I need you to cancel my recent booking, please help me.
user
Sure, may I know your name?
assistant
Donna Roberts here.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant