Hi.
user
Hello, how can I help you today?
assistant
I am Carol Hill.
user
Ok.
assistant
Due to sudden change of our business meeting schedule, I need to change my reservation. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant