Hello.
user
Hello. How may I help you at this moment?
assistant
I would like to cancel my reservation as I am leaving for holiday trip, can you please help me out?
user
Sure, I will help you with that. Can you please tell me your full name to check the ticket status?
assistant
Dorothy Lewis here,.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry, I have not found any active reservation on your name in our database to cancel.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for choosing us.
assistant