Hi.
user
Hello, how can I help you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Sarah Wright.
user
Ok, please wait a moment.
assistant
Sure, take your own time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! May be I did a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant