Hello.
user
Hello.
assistant
Myself Susan Thomas.
user
Susan Thomas, how may I assist you today?
assistant
Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I will help you.
assistant
Sure, I will wait for your kind response.
user
I am sorry to inform you that there is no reservation done on your name.
assistant
Not a big program, anyway thank you very much for your service.
user
Thank you for reaching us. Have a great day.
assistant