Hello.
user
Hello, how may I aid you for today?
assistant
I am Betty Carter. I would like to change my reservation as I am moving to my hometown, can you please help me out?
user
Sure, I will help you about that.
assistant
Thank you.
user
Sorry Betty, there is no reservation under your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching out here.
assistant