Hello. I am Debra Thompson.
user
Hello. How may I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found basis on your details.
assistant
That's ok. Anyways, thank you for your help.
user
Most welcome.
assistant