Hi.
user
Hello.
assistant
I am Andrew Williams.
user
How may I assist you for today?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name.
assistant
Oh! It's ok I think my brother already cancelled my reservation.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user