Hello, Nancy Davis here.
user
Hello, How can I aid you today?
assistant
Owing to an emergency I have request you to change my reservation. Can you do this for me?
user
Sure, please wait for a moment I will check and get back to you.
assistant
OK.
user
Thank you for being waiting. There is no reservation found based on your given details.
assistant
OK, thank you for the information.
user
Thank you for contacting us.
assistant