Hello.
user
Hello. How can I be a help for you?
assistant
Actually, I booked a ticket to MSP for a music concert but due to bad weather, the concert is postponed.
user
Sure, let me check.
assistant
Ok.
user
I am sorry to inform you that there are no reservations with your name.
assistant
That's ok. Thank you.
user
Thank you. Can I know your name?
assistant
My name is Margaret Harris.
user
Thank you.
assistant
Thank you.
user