Hello.
user
Hello, how can I assist you for the day?
assistant
My plan to visit a birthday party got postponed, will you help me to change my existing reservation?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name?
assistant
Sure, my name is Anna Hall.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant