Hi. I am Kimberly Johnson.
user
Hello, how can I assist you today?
assistant
Owing an emergency want to change my reservation, so can you help me with it please?
user
Sure. Please, wait for a while.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
That's ok. Thank you for the response.
user
Thank you for availing us.
assistant