Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, will you mention the name for checking the reservation?
assistant
Sure, my name is Michelle Phillips.
user
Please give me a moment.
assistant
Sure.
user
There is no previous reservation found under your name.
assistant
That's ok, thank you for giving the information.
user
Welcome, have a great day.
assistant