Hello.
user
Hello.
assistant
Melissa Nelson here.
user
Nelson, how can I assist you today?
assistant
Can you cancel my recent reservation, which I have done 3 months back?
user
Sure, before that let me check your reservation status.
assistant
Ok.
user
Sorry Nelson, I have not found any reservation by your name in our database.
assistant
It's ok, not an issue for me. Thanks for checking.
user
Thank you for contacting us, have a nice day.
assistant