Hello.
user
Hello, how may I assist you?
assistant
My name is Nicole Young. Can you please help me in changing my existing reservation details?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant