Hello, I am Alexander Adams.
user
Hello, how may i aid you?
assistant
I want to change my existing reservation as my exam got postponed.
user
Sure, please wait a moment I will check and get back to you. Thanks for waiting, we found a reservation with your name. May I know your updated journey details?
assistant
My origin is New York, NY - EWR and destination is Dallas & Fort Worth, TX- DFW.
user
Ok, can I know your updated journey dates?
assistant
My exam is on Feb 16th so i would start on 02/15 and return 02/17.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting, there are no flights found with your requested dates.
assistant
Ok, no issues.
user
Thanks for contacting us.
assistant
Thanks for the response.
user
Have a great day.
assistant