Hello. Emma King here.
user
Hello, how can I assist you today?
assistant
Due to change of my Shuttle tournament scheduled, I would like to cancel my reservation. Can you please help me for that?
user
Sure, give me a minute, I will check whether your reservation existed or not.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
Any way, thank you for the information.
user
You are welcome. Have a great day.
assistant