Hello.
user
Hello. How may I help you?
assistant
My college seminar has been postponed.Can you please help me for cancelling the recent reservation?
user
Ok, may I know your name please?
assistant
Sure, my name is Melissa Nelson.
user
Ok, please wait.
assistant
Sure.
user
Sorry, there is no reservation has been found.
assistant
Ok, It's fine. Thank you for your information.
user
Thank you for choosing us.
assistant