Hi. Myself Susan Davis.
user
Hello, How may I abet you now?
assistant
My visa got postponed due to some technical issues. For this I need to change my reservation.
user
Sure, I will help you in that. Please hold on for a minute.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
Sortt to say that, there is no active reservation found with your name, to change it.
assistant
Not a problem. Thank you for your information.
user
Thank you for approaching us.
assistant