Hello.
user
Hello, how can I assist you?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, may I know your name please?
assistant
Larry Turner here.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for approaching us.
assistant