Hello.
user
Hello.
assistant
I am Janet Evans.
user
How can I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for approaching us.
assistant