Hello, I am Brenda Brown.
user
Hello Brown, how can I aid you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me?
user
Sure, I am here to help you. Hold on for a moment. Let me check in our data base.
assistant
Thank you, take your time.
user
Sorry Brown, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user