Hello.
user
Hello, how can I assist you?
assistant
I need you to make few changes in my recent booking, please help me.
user
Sure, may I know your name?
assistant
My name is Karen Garcia.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant