Hello.
user
Hello, how may I support you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please mention your name.
assistant
My name is Rachel Thompson.
user
Your reservation is found, shall I proceed to cancel?
assistant
Please go ahead.
user
Your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant