Hi.
user
Hello, how can I support you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me in cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
Ok, not an issues. Thank you for your information.
user
Thanks for reaching us. May I know your name for documentation purpose?
assistant
I am Frank Wright.
user
Thank you.
assistant