Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to sudden postpone of my exam dates. Can you help me with that?
user
Sure. Please let me know your name.
assistant
I am Kenneth Moore.
user
Ok. Let me check with your recent reservation details.
assistant
Sure.
user
Reservation found. Your reservation is cancelled.
assistant
Thank you.
user
Thank you.
assistant