Hello.
user
Hello, how may I help you?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation.
user
Ok.
assistant
Can you please help me in that?
user
Sure, May I know your good name?
assistant
My name is Joshua Edwards.
user
Thank you for providing you name, please hold on.
assistant
Sure.
user
Thank you for your patience. No reservation found with your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant