Hello.
user
Hello, how can I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, can you please let me know your name to check with the reservation status in our database?
assistant
My reservation was done under the name Brenda King.
user
Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting, Brenda King. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant