Hello,.
user
Hello. How can I assist you today?
assistant
I am Brenda Wilson, I want to cancel my recent reservation as I am hospitalised. Please help me with cancellation.
user
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
Your patience is greatly appreciated. Brenda, there is no reservation found under your name.
assistant
That's fine, thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant