Hello.
user
Hello. How can I help you at this moment?
assistant
I am Deborah Harris.
user
Nice to meet you Deborah Harris.
assistant
Unfortunately my exams was cancelled, can you please help me to cancel my reservation?
user
Sure, please wait for a minute to check the reservation details.
assistant
Ok, I will wait.
user
Deborah Harris happy to tell you, your reservation has been found with your name and it has been cancelled.
assistant
Thank you.
user
My pleasure.
assistant