Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
May I know your name please?
assistant
Sure, I am Matthew Harris.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation found with your given name in our data.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant