Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, can you help me?
user
Sure, will you mention your name for checking the reservation?
assistant
Myself Frank Perez.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem, thanks for checking.
user
Welcome, have a great day.
assistant