Hi, I am Shirley Smith.
user
Hello, how can I best support you?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me with the cancellation?
user
Sure, I am happy to help you. Please wait for a while, I will check the reservation list and get back to you.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Its Ok. Thanks for your response.
user
Thanks for contacting us. Have a nice day.
assistant