Hi.
user
Hello. How may I help you today?
assistant
Shirley Lewis here. My business meeting has been postponed, so I would like to change my existing reservation.
user
Sure, I am here to help you with that.
assistant
Thanks.
user
Ok, please wait for a minute.
assistant
Ok, I will wait for your reply.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's fine, no problem.
user
Thank you for reaching us.
assistant
Thank you so much for your help.
user