Hi.
user
Hello. How can I help you today?
assistant
I want to add some adjustments to my recent reservation, can you help me with that?
user
Sure, I will help you with that, can I know your good name to check your recent reservation?
assistant
I am Justin Garcia.
user
Sorry, no reservation is found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant