Hi, I am Richard Lopez.
user
Hello, how may I support you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends on road. can you please help me out?
user
Sure, Please wait.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
OK, no problem. Thank you.
user
Thank you for making us to assist you today.
assistant