Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
I am Patricia Perez.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Ok, no issues. Please cancel.
user
Your ticket has been cancelled.
assistant
 Thanks for the help.
user
Thanks for approaching us.
assistant