Hello.
user
Hello. How may I guide you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
Sure, I will help you with that. Can I know your name to check your previous reservation?
assistant
I am Anna Adams.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us, hope you have a great day.
assistant