Hello, I am Daniel Martinez.
user
Hello, how can I aid you today?
assistant
I just want to cancel my recent reservation, due to sudden demise of my great grandfather. So, can you help me with that?
user
Sure, please wait.
assistant
Sure.
user
Sorry, we could not found any reservation on your name.
assistant
Ok, no problem. Thanks for your quick response.
user
Thank you for connecting with us.
assistant