Hello.
user
Hello. What service do you need from our agency?
assistant
Can you please book a flight ticket from CLT to DCA?
user
Sure, I am happy to serve you to book the ticket. Could you please provide me your travel dates?
assistant
Thank you. I have planned my travel dates as Dec 27 and Dec 29.
user
Which flight do you choose either a direct flight or a connecting flight?
assistant
I am looking for direct flight so please make sure that.
user
Ok, do you have any other preferences?
assistant
No, I do not have any other specifications.
user
Can you please let me know your good name?
assistant
Sure, myself Mark Moore.
user
We have found a flight ticket for you which is suitable to your requirements and this flight is departing in the evening time and returning in the afternoon time. Would you like me to reserve the ticket?
assistant
That is fine,  please proceed with booking.
user
I have booked your ticket with the flight-1017.
assistant
Thank you for your help.
user
Thank you for choosing our agency.
assistant
Most welcome.
user