Hello, I am Jacob Perez.
user
Hello, Jacob Perez. How can I assist you today?
assistant
I want to change my existing reservation because I met with an accident. Can you help me with that?
user
Ok, please wait let me check the reservation based on your given name and revert to you.
assistant
OK.
user
Sorry to say that there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for your kind service.
user
Thank you for choosing us. Have a nice day.
assistant