Hello.
user
Hello, how best can I assist you today?
assistant
Can you please help me in changing my existing reservation, as my schedule is postponed?
user
Sure, please share your good name?
assistant
Thank you. Myself Mary Brown.
user
Please hold a moment.
assistant
Ok, sure. I will wait for your response.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, not a problem. Anyways, thanks for the information.
user
Thank you.
assistant