Hello.
user
Hello.
assistant
I am Justin Taylor.
user
How may I serve you today?
assistant
Can you please help me in changing my existing reservation, as my scheduled exam got postponed.
user
Sure, please stay online I will check and let you know the current status.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation with your name in our database.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us. Have a nice day.
assistant