Hello.
user
Hello. How can I guide you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
May I know your name?
assistant
I am Samantha Johnson.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, not an issue.
user
Thank you for opting us.
assistant
Anyways, thank you for checking.
user