Hello, I am Eric Martin.
user
Hello, how can I help you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you please help me in changing my recent reservation?
user
Sure, we are glad to help you. Please wait for few minutes, let me check the information and get back to you.
assistant
OK.
user
Sorry, to inform you that there is no reservation with your name.
assistant
OK, no issue. Thank you for the information.
user
Thank you for choosing us.
assistant