Hi.
user
Hello.
assistant
I am Sarah Evans.
user
How may I assist you at this moment?
assistant
Can you help me to change my reservation?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Ok, take your time.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a great day.
assistant