Hello. I am Nicole Phillips.
user
Hello, how may I assist you?
assistant
As my plan to go for holiday trip got postponed, I want to cancel my reservation. Can you please help me?
user
Sure, I will help you in that.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us.
assistant