Hello.
user
Hello, how may I be of your helping hand?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, may I know your good name please?
assistant
Carol Miller here.
user
Wait a moment to get back to you with the current status.
assistant
Ok.
user
Thank you for your being waiting, we did not find any active reservation with your name in our database to make changes further.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us. Hope to serve you again.
assistant