Hello.
user
Hello.
assistant
I am Pamela Scott.
user
How may I assist you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you out.
assistant
Thank you for your response.
user
Wait a moment please.
assistant
Ok.
user
Pamela Scott, we regret to inform you that there is no reservation found on your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us.
assistant