Hello, I am Anthony Allen.
user
Hello, Anthony Allen, how can I support you?
assistant
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you assist me with that?
user
Sure, I am here to help you. Please hold on for a moment.
assistant
Sure.
user
Thanks for your patience, we are sorry to say that no reservation has found based on your name.
assistant
Ok, not an issue. Thanks for your help and support.
user
Thank you for approaching us, have a great day.
assistant