Hi.
user
Hello. How can I assist you?
assistant
I want to add some adjustments to my recent reservation, can you please help me to change it?
user
Sure, can I know your name please?
assistant
I am Kevin Phillips.
user
Ok, wait a moment please.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant