Hello.
user
How, may I assist you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, may I know your name for the change reservation process?
assistant
My name is Katherine Rodriguez.
user
We found reservation on your name.
assistant
Ok.
user
Can you confirm your planned travel airport codes?
assistant
My airport codes are from DCA to AUS.
user
Sure, can you confirm your planned travel dates/.
assistant
My new journey dates are from Apr 28 to Apr 30.
user
Thank you, do you have any class references on your journey?
assistant
Yes, I prefer to travel in only business class flight.
user
Do you have any another specifications on your trip?
assistant
I need a normal cost airline.
user
Unfortunately, no flights available on your requirements.
assistant
Ok, that's not a problem.
user
Welcome, thank you for reaching us.
assistant