Hello.
user
Hello. How may I assist you today?
assistant
As I am sick, I want to cancel my reservation. Margaret Clark here.
user
Sure, please wait for a minute.
assistant
Ok.
user
There is no reservation found on this name, do you want to make a new booking from us?
assistant
No thanks.
user
Ok fine.
assistant
Thank you for assisting me.
user
It's my pleasure.
assistant