Hi.
user
Hello, how can I best serve you now?
assistant
Can you help me in cancelling my recent reservation, as my exam is cancelled?
user
Sure, I can help you in that.
assistant
Ok.
user
May I know your good name please to track the details?
assistant
I am Dennis Roberts.
user
Ok, please wait for a while.
assistant
Sure.
user
There is a reservation found on your name and it has been cancelled successfully now.
assistant
Thank you.
user
Thanks for choosing us, wish you a great day.
assistant