Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, as my interview got cancelled.
user
Ok, can you please tell me on which name the ticket was booked?
assistant
Ruth Thomas.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, I could not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant