Hi.
user
Hello. How can I assist you today?
assistant
I am Jason Smith, can you help me for cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation under your name.
assistant
Ok, I will wait for your reply.
user
Jason, there is no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for contacting us. You are welcome.
assistant