Hello.
user
Hello. How may I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Please share your name to proceed further?
assistant
I am Jennifer Lopez.
user
Please wait.
assistant
Sure.
user
There is no active reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant