Hi.
user
Hello, how may I serve you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sharon Wright.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant