Hello.
user
Hello. How may I serve you?
assistant
Can you please help me to change my reservation to some other dates?
user
Sure.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Kenneth Thomas.
user
Please wait.
assistant
Sure.
user
Thanks for waiting Kenneth. I have not found your flight reservation to change it.
assistant
Not a problem, thank you for informing me.
user
Thank you.
assistant