Hello.
user
Hello. How can I help you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation.
user
Let me know your name.
assistant
Sure, my name is Dorothy Young.
user
Sorry, no reservation found by your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank for the information.
user
Thank you.
assistant
Welcome.
user