Hello,. I am Laura Gonzales.
user
Hello, how can I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant