Hello.
user
Hello, how can I assist you for the day?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone due to my health issues?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
I am Deborah Campbell.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant