Hello.
user
Hello, how may I support you?
assistant
I am Cynthia Mitchell. I want to cancel my recent reservation due to heavy rainfall, can you help me in cancellation?
user
Sure, let me check and revert to you.
assistant
Ok.
user
We could not find any reservation by your name in our data base.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant