Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name to check the reservation list?
assistant
Myself Dennis Jackson.
user
Wait a while, Kindly.
assistant
Ok.
user
Thank you for being waiting, We did not find any active reservation in your name to cancel.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant