Hi.
user
Hello, how may I render you today?
assistant
Owing to an emergency, I need to change an existing reservation. Can you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
I am Jessica Rodriguez.
user
Please wait for a while.
assistant
Ok.
user
Sorry, we couldn't find any reservation against your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant