Hi.
user
Hello, how may I best support you?
assistant
I am Amy Rodriguez. I want to cancel my reservation, due to health issue. Can you help me out?
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thanks for reaching us, have a great day.
assistant