Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation on the name Anna Baker as my exam got cancelled. Can you help me out with this?
user
Sure. Please wait for sometime.
assistant
Sure.
user
Sorry for inconvenience, we did not find any reservation on your name.
assistant
Ok, no issues. Thanks for the response.
user
Thank you for approaching us.
assistant