Hi.
user
Hello, how can I assist you for the day?
assistant
 Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Brenda Mitchell.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant