Hello.
user
Hello.
assistant
Amanda Rodriguez here.
user
How can I aid you today?
assistant
My husband and me are planning a cruise to Galapagos Islands. One of our family member is hospitalized, so we are unable to travel that trip. Can you please help me with cancelling my reservation?
user
Sure, I can aid you with that.
assistant
Thank you.
user
 Please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no reservation found in your name Amanda Rodriguez.
assistant
Oh! I think my cousin might have cancelled my reservation. Anyway, thank you for the information.
user
You are welcome.
assistant