Hi.
user
Hello. How can I aid you?
assistant
I am Ruth Green. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant