Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I will help you. To check the reservation list we need your name, can you please share me your name?
assistant
My name is Emma Harris.
user
Please wait a moment, I will check the reservation list.
assistant
Ok.
user
Sorry, there is no reservation on your name.
assistant
Thanks.
user
Thank you.
assistant