Hello.
user
Hello, how may I aid you today from my end?
assistant
Kevin Williams here. I want to cancel recent reservation due to weather condition. Can you help me in this one?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our database. Thank you for reaching us.
assistant
That's ok, thank you for giving the information.
user