Hello.
user
Hello.
assistant
My name is Steven Martin.
user
How may I help you?
assistant
Due to sudden change in my plan, I would like to change my existing reservation. Can you help me?
user
Sure, please wait a moment.
assistant
Sure.
user
Steven, no reservation has been found on your name in our database.
assistant
That's fine, thank you for the information.
user
Thank you for approaching us. Have a great day.
assistant