Hello.
user
Hello. How can I aid you?
assistant
Can you please help me to cancel my active reservation as my exams was cancelled?
user
May I know your good name please?
assistant
Myself Eric Williams.
user
Please give me a moment.
assistant
Ok.
user
We did not find any reservation on your given name in our data.
assistant
Ok, that not an issues.
user
Thank you for availing us.
assistant
Any way thank you.
user