Hello.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please share your name.
assistant
My name is Sharon Wilson.
user
Wait a minute please.
assistant
Sure, I will wait for your information.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us, have a good day.
assistant