Hello.
user
Hello. How may I assist you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
Thank you for considering my request. Myself Nancy Rodriguez.
user
Sorry, there is no active reservation on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you.
assistant