Hello.
user
Hello. How can I assist you at this moment?
assistant
Could you do me a favour in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Ok.
user
Can you please provide your name to check for the reservation status?
assistant
Sure, myself Emma Perez.
user
Wait a moment please.
assistant
Ok, take your time.
user
Emma Perez, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, may be booking have not yet done properly.
user
Thank you for contacting us.
assistant
Thank you for the information.
user