Hello.
user
Hello, how can I assist you today?
assistant
Can you please cancel my reservation due to movie shooting has been cancelled?
user
Sure, May I know your name for cancel your ticket?
assistant
Justin Green is my name.
user
Ok, wait for some time.
assistant
Sure.
user
We found a reservations on your name.Shall I proceed for your ticket cancel?
assistant
Please proceed with cancelling.
user
Your ticket has been cancelled, we will refund your fare soon to you.
assistant
Thanks for your kind help.
user
Thanks for connecting  us.
assistant