Hello.
user
Hello, how may I help you today?
assistant
I am Brenda Edwards. Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you. There is a reservation found under your name, shall I cancel it?
assistant
Yes.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you.
user
You are welcome.
assistant