Hi.
user
Hello, how may I aid you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name please?
assistant
My name is Benjamin Taylor.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Taylor, there is no reservation found as per your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for opting us.
assistant