Hello.
user
Hello, how can I aid you for the day?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you help me?
user
Sure, we are happy to help you. May I know your name to check the status?
assistant
Paul Edwards here.
user
Ok Paul Edwards, please wait.
assistant
Ok.
user
Thanks for your time, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you, You have done a good job.
user
Your welcome. Thanks for contacting us.
assistant