Hi.
user
Hello. How can I assist you today?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me?
user
Ok, I will assist you with that. Please wait a moment. Please can you mention the name for which the ticket is been booked?
assistant
Sure, I will wait. Sure, my name is Dorothy Green.
user
Ok, thank you for waiting.
assistant
My pleasure.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for choosing our agency.
assistant