Hello.
user
Hello. How can I assist you?
assistant
Can you please cancel reservation with name Kathleen Roberts?
user
Ok, may I know your name to check with your reservation? Ok, please wait for a moment.
assistant
Sure.
user
Sorry to inform you but no reservation was found by your name Kathleen Roberts.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for reaching our services.
assistant