Hi.
user
Hello. How can I aid you at this moment?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Christopher Smith .
user
Christopher Smith, there is no active reservation found under your name in our database.
assistant
That's Fine, Thank you for the information.
user
Thank you for contacting us.
assistant