Hello.
user
Hello, how can I assist you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Anthony Evans here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No issue, Thanks for the information.
user
Thank you for visiting us.
assistant