Hello.
user
Hello, what kind of help you are looking from us?
assistant
I want to take care of my ailing mother, so I will not be able to travel on my scheduled date. Can you please help me with rescheduling my reservation?
user
I can help you with that, could you help me with your name please?
assistant
My name is Stephen Lewis.
user
Levis, please wait for sometime. I will check your reservation status and let you know your reservation status.
assistant
Sure, take your time.
user
Lewis, I have not found any reservation by your name in our database.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant