Hello.
user
 Hello, how may I oblige you today?
assistant
I want to cancel the recent ticket because the planned trip got cancelled due to some financial issues. Can you please help me?
user
Please wait.
assistant
Ok, take your time.
user
Please provide your good name to check the reservation in the reservation list.
assistant
My name is Patricia Brown.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, not an issue with that. Anyways thank you for spending your time.
user
Thank you for opting us.
assistant
You are welcome.
user