Hello.
user
Hello, how can I help you?
assistant
Due to bad weather, so I want to cancel my reservation. Can you please help me with it?
user
Sure, may I know your name please?
assistant
Larry Clark here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant