Hi.
user
Hello.
assistant
I am Paul Scott.
user
How may I assist you now?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please allow me to check with your previous reservation.
assistant
Sure.
user
Sorry to inform you, there is no active reservation by your name.
assistant
Ok, no issues.
user
Thank you for connecting with our services.
assistant
Thanks for the information.
user
Have a nice day.
assistant