Hello.
user
Hello. How can I help you?
assistant
Unfortunately, I would like to cancel my reservation which is done recently due to some problems, can you please help me in this intent?
user
Sure, can you please let me know your good name?
assistant
Ok, my name is Ashley Jackson.
user
Ashley, please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found under your name to do cancellation.
assistant
Ok, no problem.
user
Thank you so much for choosing us.
assistant
Thank you for your service.
user