Hi.
user
Hello,. How can I assist you today?
assistant
My plan got postponed due to heavy rain at my place. So, can you please help me with changing my reservation?
user
Sure, we are glad to aid you.
assistant
Thank you.
user
Let me know your name to check with your reservation.
assistant
My name is Ruth Green.
user
Please, wait for a while.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name Ruth Green.
assistant
No problem, thank you for your information.
user
Thank you for availing us.
assistant