Hello. I am Alexander Collins.
user
Hello, how may I help you today?
assistant
Please help me in cancelling my recent reservation, as my football match got cancelled.
user
Sure, please wait a moment.
assistant
Ok.
user
We found a new reservation on your given name, Shall I cancel it?
assistant
Ok, proceed to cancel.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your kind service.
user
Thanks for choosing us.
assistant