Hello.
user
Hello, how can I aid you for today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation.
user
I am here to help you about that, can you please provide your name?
assistant
Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you, I am Donald Moore.
user
Sorry to say this Donald Moore, there is no active reservation under your name.
assistant
Ok, Thank you for your help.
user
You are welcome, thank you for reaching us.
assistant