Hello.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, can you provide me your name please?
assistant
My name is Joseph Scott.
user
Give me a moment.
assistant
Sure.
user
Joseph Scott, I have found a reservation by your name and I cancelled it.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant