Hello.
user
Hello. How can I assist you?
assistant
Owing to emergency I want to cancel my recent reservation , can you help me with that?
user
Sure, can I know your name please?
assistant
I am Timothy Moore.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for approaching us.
assistant