Hello, I am George Phillips.
user
Hello, how can I help you today?
assistant
Owing to emergency I need to cancel my reservation, can you please help me?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry to inform no reservation  found with your name.
assistant
Ok, no issue.
user
Thanks for reaching us, have  a good day.
assistant
Thank you for your information.
user