Hello.
user
Hello. How can I assist you today?
assistant
I need to change my reservation due to sudden change in my trip, can you please assist me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Jennifer Harris here.
user
Please allow me a moment.
assistant
Ok.
user
There is no reservation found under your name in our data base.
assistant
No problem, thank you for searching.
user
Thank you for contacting us.
assistant