Hello.
user
Hello, may I know your good name please?
assistant
My good name is Mary Brown.
user
Thank you, how best may I help you Mary?
assistant
Prepone plan came into a picture owing to announcement of birth of baby.
user
OK.
assistant
So can you please help me to change an existing reservation?
user
Sure, please wait. I will check your reservation an update you.
assistant
Sure.
user
Sorry, we did not find any reservation on your name.
assistant
That's not a problem. Thank you.
user
Thanks for consulting us, have a good day.
assistant