Hi, my name is Kevin Lee.
user
Hi, Kevin.  How may I assist you?
assistant
I'll be attending a festival soon and need to find a flight.
user
Where are you departing and where do you intend to fly to?
assistant
The festival is in CLT and I am leaving from EWR.
user
Okay.  What are the dates you'd like for your departure and arrival?
assistant
I want to be there on 02/17 and return on 02/19.
user
I have found a few available flights.  Do you have any preference for airline?
assistant
No.
user
How about class?
assistant
I don't want anything lower than economy.
user
One of the flights matches your criteria.  Would you like for me to book it?
assistant
Yes please.
user
Your flight has been booked.  Please contact us again if you require any additional assistance.
assistant
Thank you for your help today.
user