Hi. I am Alexander Taylor.
user
Hello, How can I aid you?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you.
assistant