Hello.
user
Hello. How can I assist you?
assistant
I am planning to cancel my trip due to some business issues, so please help me to cancel a recent reservation.
user
Sure, I can help you. Just tell me your name for checking.
assistant
My name is Joseph Jones.
user
Sorry for inconvenience, we didn't found any reservation Joseph.
assistant
It's ok, thank you for the information.
user
Thanks for reaching us.
assistant
You are welcome.
user