Hello.
user
Hello, how may I aid you?
assistant
Myself Jennifer Turner. I want to change my existing reservation, can you help me?
user
Sure, please give me a moment to check your reservation status.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant