Hello.
user
Hello, how can I render you today?
assistant
I want to cancel my recent reservation, can you please help me with it?
user
Sure. May I know your good name?
assistant
Larry Hall here.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no active reservation on your name.
assistant
Its ok, thank you.
user
 Thank you for choosing us.
assistant