Hello.
user
Hello, how may I help you?
assistant
Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I can help you. May I know your name?
assistant
Myself Timothy Campbell.
user
Thank you. Please be on hold for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
You are welcome and thank you for choosing us.
assistant