Hello, I am Michael Garcia.
user
Hello, how may I best support you today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, we are here to help you. Just wait for sometime, so that I will check the reservation list and revert to you.
assistant
OK.
user
Thanks for your time. Sorry to say that there is no active reservation found on your name.
assistant
No problem, thank you/.
user
Thanks for opting us, have a nice day.
assistant