Hello.
user
Hello, how can I assist you?
assistant
Can you help me to cancel my recent reservation because my trip dates are got postponed?
user
Sure, may I know your name?
assistant
I am Joseph Miller.
user
Please wait a minute.
assistant
Sure, take your own time.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant