Hello.
user
Hello, how may I help you?
assistant
As my plan to attend a film festival got postponed, I need your assistance in changing my earlier reservation. Will you assist me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to check the details in our reservation list?
assistant
I am Margaret Walker.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to inform you Margaret that there is no reservation found on your name to proceed further.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching our service.
assistant