Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation due to bad weather conditions. Can you please help me with this?
user
Sure, will you mention your name for checking the reservation status?
assistant
I am Donna Roberts.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for the information.
user
Welcome, have a great day.
assistant