Hello.
user
Hello.
assistant
I am Jonathan Clark.
user
How can I help you Clark?
assistant
Due to an urgent work, I would like to cancel my trip to Dallas. Can you please help me in cancelling my recent reservation?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry Clark, no active reservation found by your name in our website.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
user
Thank you for contacting us.
assistant