Hello.
user
Hello. How may I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please provide your name.
assistant
My reservation was done under the name Melissa Thompson.
user
Ok, please wait a minute.
assistant
Sure, take your time.
user
As per your request, we had cancelled your reservation.
assistant
Thank you for your help.
user
Most welcome.
assistant