Hello. I am David Miller.
user
Hello David, how may I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Sorry Miller, there is no reservation found as per your name to cancel it.
assistant
That's ok, thank you for your information.
user
You are welcome.
assistant