Hello.
user
Hello. How may I help you?
assistant
I want to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, I am here to help you. May I know your name?
assistant
Catherine White.
user
Thank you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
Sorry, no reservation found under your name in our database.
assistant
No problem, thank you for searching.
user
You are most welcome.
assistant