Hello. Nancy Adams here.
user
Hello, how can I succour you?
assistant
Due to some reason, I am unable to catch my flight at time. Can you change my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok. Thank you for your help.
user
Thank you for approaching us.
assistant