Hello.
user
Hello.
assistant
I am James Taylor.
user
How can I assist you?
assistant
Due to change in my plans to visit Boston, can you please help me in changing my existing reservation?
user
Sure, please wait for a while.
assistant
Sure, take your own time.
user
There is no reservation found under your name to do changes in that.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant