Hello.
user
Hello.
assistant
I am Sarah Lopez.
user
Sarah, how can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
I understand your request and will be happy to help you. please wait for a while.
assistant
Ok, sure.
user
Sorry Sarah, no active reservation found your name in our database.
assistant
Thank you for checking.
user
Thank you.
assistant