Hello.
user
Hello. How may I assist you?
assistant
I am Patricia Adams.
user
Welcome to flight booking agency  Patricia Adams.
assistant
I want to cancel my reservation , can you help in that?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation under your name.
assistant
Oh that's fine. Thank you for your help,.
user
Thank you for reaching us.
assistant