Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
Janet Baker here.
user
Ok, please wait for a while.
assistant
Sure.
user
Janet Baker, there is no active reservation found under your name to do cancellation.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant