Hello, I am Helen Nelson.
user
Hello, how may I address you?
assistant
Owing an emergency I want to cancel my ticket reservation. Can you help me in this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
It's alright, not a problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user
Have a nice day.
assistant
Thank you.
user