Hi.
user
Hello, how may I help you?
assistant
David Wilson here. I would like to cancel my reservation due to health problem. Can you help me?
user
Sure, please wait for a moment to check your reservation details.
assistant
Ok, take your time.
user
Sorry to say, no reservation found on your name in my database.
assistant
No problem, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant