Hi.
user
Hello. How may I support you today?
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Sure, Jerry Wright here.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for availing us.
assistant