Hello. I am Patrick Moore.
user
Hello, how can I assist you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation list and revert to you.
assistant
Sure, take your time.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Not an issue, thanks for your information.
user
Thank you for availing us.
assistant