Hello.
user
Hello, how may I help you?
assistant
I have done a reservation on last month to visit Seattle to enjoy my weekend with my friends but the money was not sufficient to enjoy, so I would like to cancel my booking, can you please help me?
user
Sure, may I know your good name?
assistant
Yes, my name is Sarah Brown.
user
Sorry to inform that there is no reservation found with your name.
assistant
That's fine, no issue with that.
user
Thank you for reaching us.
assistant