Hello.
user
Hello.
assistant
Ashley Lewis here.
user
How can I help you?
assistant
As there is a heavy snowfall in my location, I'm unable to catch the flight. Can you please help me in cancel my previous reservation?
user
Sure, I am willing to help you. Please wait a minute I will get back to you.
assistant
Sure, I'll wait for your response.
user
Thanks for your time, sorry to inform no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us, have a nice day.
assistant