Hello. Ronald Nelson here, I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
Wait a while, Kindly.
assistant
Sure, take your own time.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok fine, thanks for checking.
user
Thank you for opting us.
assistant