Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Angela Phillips.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thanks for reaching us.
assistant