Hi,.
user
Hello, what kind of service do you need?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your good name?
assistant
I am Andrew Collins.
user
Please wait a minute, I will check and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Thanks for your kind response.
user
Thank you for approaching us.
assistant