Hi.
user
Hello. How may I abet you today?
assistant
I would like to cancel my reservation due to some health issues which was made on the name of Richard Allen?
user
Sure, please wait a moment I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's ok, thank you for the response.
user
Thanks for approaching us.
assistant