Hi.
user
Hello, how can I aid you for today?
assistant
Please help me to cancel my recent reservation as my plan to meet my grand parents got postpone due to bad weather conditions.
user
I am here to help you about that. Can you please provide your name for checking the reservation status under your name?
assistant
I am Sarah Adams.
user
Please wait for sometime to check the reservation status.
assistant
Sure.
user
Sorry to say this Sarah Adams, there is no active reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant