Hello.
user
Hello, how can I best assist you now?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
My name is Alexander Martin.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for approaching us, wish you a great day.
assistant
You are welcome.
user