Hello.
user
Hello, how can I aid you today?
assistant
I am Kevin Martinez. I want to cancel my recent reservation due to cancel of my seminar.
user
Sure, we are glad to help you with cancellation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No problem. Thank you for checking.
user
Thank you for opting our agency.
assistant