Hi.
user
Hello, how may I support you today?
assistant
I would like to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?
user
Sure, may I know your good name please?
assistant
David Adams is my name.
user
Ok,please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thanks for opting us.
assistant