Hello.
user
Hello. How may I aid you?
assistant
I am Cynthia Martin. Due to heavy rainfall in MSP, I want to cancel my reservation.
user
Give me a moment, let me check your details.
assistant
Sure.
user
Sorry Martin, I didn't found any reservation basis on your details.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant
You are welcome.
user