Hello,.
user
Hello. How can I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, may I know your name to check for the previous reservation?
assistant
Myself, Jessica Allen.
user
Please allow me a moment.
assistant
Ok.
user
There is no reservation found under your name in our data base.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for contacting us.
assistant