Hello.
user
Hello, how can I help you today?
assistant
Due to some health issue, I want to change my existing reservation. Can you please help me with this?
user
Sure, we are perky to help you.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Sure, I am Carolyn Robinson.
user
There is no reservation found on your name in our database.
assistant
Ok, Thank you for your help.
user
Thank you for choosing us.
assistant