Hi.
user
Hello. How can I aid you?
assistant
Please help me in changing my recent reservation.
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Laura Turner here.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant