Hi.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my reservation due to health issues, can you please help me with this?
user
Sure, I am here to help you with this.
assistant
Thank you for your response.
user
Can you please provide your name to check your reservation status?
assistant
I am Scott Davis.
user
Scott Davis, there is no active reservation found under your name in our database.
assistant
It's ok, thank you.
user
Thank you for contacting us.
assistant