Hello.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Yes, I will help you.
assistant
Thank you.
user
Please, provide your name for checking the reservation status under your name.
assistant
Sure, myself Jason Wright.
user
Sorry Wright, there is no reservations under your name.
assistant
Oh! It might be cancelled already.
user
Yes.
assistant
Anyway, thank you for your time.
user
It's ok. Thank you for reaching out here.
assistant
Most welcome.
user