Hello, I am Richard Miller.
user
Hello, how can I help you today?
assistant
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check the reservations on your name and get back to you.
assistant
Take your time.
user
Thanks for waiting there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thanks for approaching us.
assistant
You are welcome.
user