Hello.
user
Hello, How can I help you?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure, May I know your name?
assistant
Please check the reservation on the name of Linda Allen.
user
Please wait a second.
assistant
Sure, I will wait.
user
Sorry, No reservation found on your name.
assistant
Ok. Thank you for providing information.
user
Thank you for choosing us.
assistant