Hello, I am Cynthia Davis.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation due to my heath issues, can you help me in cancellation?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found matching with your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for availing us.
assistant