Hello.
user
Hello. How may I assist you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Anthony Perez here.
user
I found your reservation, may I know your trip dates?
assistant
My travelling dates are from Apr 14-16.
user
To proceed further I need your source and destination codes.
assistant
My source code is PHX and destination code is OAK.
user
 Do you have any class preference?
assistant
No.
user
Are there any more preferences that you want to avail?
assistant
I would be comfortable with single stop over.
user
I got a connecting flight-1024 in economy class. Shall I proceed?
assistant
You can proceed with booking.
user
Ok, booking is done on Southwest airlines.
assistant
Thank you for the help.
user
Thanks for choosing us.
assistant