Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to sudden postpone of my football match.
user
Sure, please wait a moment.
assistant
Can you help me in doing that?
user
Sure, may I know your name?
assistant
I am Nicholas Clark.
user
Sorry, there was no reservation found on your name.
assistant
No problem. Thank you.
user
Thank you.
assistant