Hello.
user
Hello. How may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Yes, can you help me with your name?
assistant
Thank you for accepting my request, I have reserved it on the name of Andrew Perez.
user
Your reservation has been successfully cancelled.
assistant
Thank you for your great help.
user
Thank you for reaching us.
assistant
Welcome.
user