Hello.
user
Hello, welcome to UB travel agency. How can I help you today?
assistant
I met with an accident, so I am unable to move. I want to change my existing reservation.
user
So sad!. May I know your name?
assistant
My name is Carolyn Martin.
user
Fine, let me check your existing reservation details first.
assistant
Ok.
user
Martin, there is no reservation found on your name in our recordings to do modifications in that.
assistant
Ok, no issue, thank you for your information.
user
Do you want any other help from us?
assistant
No, thank you.
user
That's ok, thank you for contacting us.
assistant