Hello.
user
Hello.
assistant
Myself Lisa Gonzalez.
user
How may I assist you?
assistant
I am moving to my new college this week, so I can not make the journey I planned and booked the ticket. Can you cancel?
user
Sure, I will help you.
assistant
Ok, thank you.
user
Lisa, no reservation has been found on your name in our database.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for choosing us.
assistant