Hi.
user
Hello. How may I assist you?
assistant
I want to change an existing reservation due to postpone of my adventurous trip.
user
Sure, May I know your name?
assistant
I am Nicole Wright.
user
Please wait a while.
assistant
OK.
user
Thanks for your waiting. There was no reservation found with your name.
assistant
Ok. Thank you for your response.
user
Thank you for contacting us.
assistant