Hello.
user
Hello, How can I provide assistance to you?
assistant
Can you help me to cancel my ticket?
user
Sure, I am here to help you out with that. May I know your good name please to track the details?
assistant
Myself Dorothy Taylor here.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Not an issue.
user
Thanks for consulting us, wish you a nice day.
assistant
Thank you.
user
Most welcome.
assistant