Hi.
user
Hello. How can I help you today?
assistant
Due to heavy rainfall, I am unable to travel. Can you please cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please.
assistant
I am Jacob Baker.
user
I found your reservation and successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant