Hello.
user
Hello, How can I help you?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, May I know your name?
assistant
Myself Gary Hall.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you.
assistant