Hello, is this is EaseMyBooking services?
user
Hello. Yes, you are at right place. How can I help you for today?
assistant
Ok, please see if there is any possibility to cancel my ticket, as I will be not able to catch my flight on the date which my ticket has been booked, I am going to another place on that day.
user
Please give me a minute, I will check it out whether your reservation existed or not. Can I know on what name your reservation is done?
assistant
Yes, the name which the ticket is booked is Nancy Edwards.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues, thank you for help.
user
You are welcome. Have a great day.
assistant