Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, may I know the name to check for the status?
assistant
My name is Andrew Nelson.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation has been found under your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant