Hello.
user
Hello, how may I serve you?
assistant
I am Donna Jones, I want to change my reservation. As my plan to visit my grand father home is postponed. Can you help me to change my journey dates?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Sorry there is no reservation found on your name.
assistant
ok, thanks for the information.
user
Thanks for communicating us, have a nice day.
assistant