Hi, myself Ashley Young.
user
Hello. How may I help you?
assistant
I would like to cancel my reservation as my father met with an accident. Can you please help me?
user
Sure, please hold on a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
That's fine, thank you for checking.
user
Thanks for choosing us, have a good day.
assistant