Hello.
user
Hello, how can I help you?
assistant
I need to change my recent reservation due to some issues, can you help me in doing that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Stephanie Perez here.
user
Just a moment, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
Ok, no issues. Thank you for checking.
user
Thank you very much for contacting our agency.
assistant