Hello.
user
Hello, May I know what kind of service you are looking for?
assistant
I want to change my reservation as my plan is postponed. Can you help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Alexander Lewis.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Thank you for the information.
user
Thanks for approaching us.
assistant