Hello.
user
Hello, how can I be your helping hand today?
assistant
Kimberly Smith here, Suddenly I am fallen sick I want to cancel my reservation. Can you please help me with it?
user
Sure, we are glad to help you with cancellation. Please wait for a while, to check the status of your reservation and revert to you.
assistant
Ok.
user
Thanks for being patient, there was no reservation found on your specified name to cancel it.
assistant
Not an issue, thank you for your information.
user
Thank you for contacting us.
assistant