Hi.
user
Hello, how may I aid you today?
assistant
Can you please help me in cancelling my recent reservation? As my health is unwell.
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Virginia Roberts.
user
Sorry  Virginia Roberts, there is no reservation on your name in our database.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for reaching us.
assistant