Hi.
user
Hello, how can I provide assistance to you?
assistant
Due to my health issue, I need to change my reservation. I am Susan Hall.
user
Ok, please wait a moment.
assistant
Ok.
user
I am glad to inform we found a reservation with your name, for proceed further can you please provide new reservation details?
assistant
It would be from Boston, BOS on 03/23 to Austin AUS on 03/25.
user
Your airline is Delta flight number 1026 with price 100 and connection limit one.
assistant
Yes, You can proceed.
user
Your booking is confirmed with Delta airlines.
assistant
Thank you for your service,.
user
Thanks for reaching us, have a good day.
assistant