Hello.
user
Hello. How may I help you?
assistant
Myself Anna Hernandez. I want to cancel my flight ticket due to some problems I am unable to travel so please cancel my flight ticket?
user
Ok, please wait a moment.
assistant
Ok, thank you.
user
Sorry to say, there is no reservation found with your name to cancel it.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thanks for reaching us.
assistant