Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Ok, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Paul Lee.
user
There is no reservation on your name in our database.
assistant
It's ok, thank you for searching.
user
Thank you for opting us.
assistant