Hi.
user
Hello.
assistant
I am Jacob Hall.
user
How may I help you today?
assistant
Due to an emergency, I would like to cancel my recent reservation, so can you help me for this?
user
Sure, I will help you with that.
assistant
Thank you.
user
I cancelled your reservation successfully under your name.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant