Hello. I am Daniel Hall.
user
Hello, how can I help you today?
assistant
I want to change my reservation due to heavy snowfall at my place. Please help me in modifying my active reservation.
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not an issue.
user
Thanks for reaching us.
assistant
Thank you.
user