Hi. I am Stephanie Lee.
user
Hello, how may I help you?
assistant
Owing to an emergency meeting, I want to cancel my holiday trip. Can you please help me out?
user
Sure, I will help you in that.
assistant
Thank you.
user
Please hold on.
assistant
Ok.
user
Sorry, no active reservation found on given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant