Hi.
user
Hello. How may I support you today?
assistant
I want to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please let me know your name to check the reservation list?
assistant
My name is Joshua Harris.
user
Ok, please wait a moment.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thank you for your information.
user
Thank you for approaching us.
assistant