Hello.
user
Hello, how can I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your good name?
assistant
I am Jennifer Turner.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant