Hello.
user
Hello.
assistant
Myself Patrick Roberts.
user
How can I assist you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you do it for me?
user
Ok, please wait.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant