Hello.
user
Hello, how may I assist you?
assistant
I would like to change my recent reservation, will you help me with that?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you for accepting my request.
user
Please stand by.
assistant
Myself Charles Edwards.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant