Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you help me with this?
user
Ok, may I know the beloved name on which you want to cancel?
assistant
Please check with the name of Cynthia Campbell.
user
There is no reservation found under your name to cancel it.
assistant
It's ok, thank you.
user
Thanks for contacting us.
assistant