Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation because of my exams were postponed. Can you help me?
user
Sure, may I know your name?
assistant
Myself Eric Green.
user
Please, wait a moment. Sorry, no reservation found.
assistant
No problem.
user
Thank you for reaching us.
assistant
Thanks for checking.
user
Welcome.
assistant