Hi. I am William Jackson.
user
Hello, what can I do for you now?
assistant
My plan to attend for a business meet got postponed as I am unable to travel due to some health issue. Can you help me in changing my existing reservation?
user
Sure, wait a minute.
assistant
Sure.
user
Thanks for being patience. We did not find any reservation on your name to change.
assistant
 not an issue.
user
Thank you for picking us.
assistant
Thank you for the information.
user