Hello.
user
Hello, how may I help you today?
assistant
I am looking to cancel the recent ticket because the planned trip got cancelled due to some financial issues. Can you please help me with that?
user
Sure, I am blissful to help you.
assistant
Thank you for considering my request.
user
May I know your good name to proceed further?
assistant
My name is Nicholas Taylor.
user
There is no reservation found on your name in our database to cancel it.
assistant
It's ok, not a problem with that. Anyways thank you for your help.
user
Thank you for availing us.
assistant