Hi.
user
Hello, how can I help you now?
assistant
I am Kimberly Campbell. Would it be possible to change my reservation to new travelling dates?
user
Yes, It can be possible. Just wait for a few minutes.
assistant
Ok, take your own time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thanks for your information.
user
Thanks for consulting us, have a great day.
assistant