Hello.
user
Hello, how can I render you today?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Sure, I am Rachel Baker.
user
Ok, please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant