Hello.
user
Hello. How can I guide you today?
assistant
My name is Sarah Hall. Owing an emergency, I want to cancel my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, you can take your time.
user
Sorry, I did not find any reservation on your to cancel your reservation.
assistant
That's ok. Thank you for checking.
user
Welcome, have a nice day.
assistant