Hi.
user
Hello.
assistant
I am Lisa Miller.
user
How may I aid you today?
assistant
Owing an emergency want to cancel my reservation, so can you help me with it please?
user
Sure, I will help you. Please wait.
assistant
Thank you, take your time.
user
Thanks for waiting, there is no reservation found on your name to proceed with cancellation.
assistant
That's ok, thank you for the response.
user
Ok, Thank you.
assistant