Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I want to cancel my recent reservation due to ongoing tornado at my source point. Can you help me with that?
user
Certainly, I can do the need full for you.
assistant
Thank you.
user
Will you please let me know on what name it was reserved formerly?
assistant
Ashley Mitchell here.
user
Ok, please allow me few minutes to check the current status and get back to you.
assistant
Sure.
user
Thanks for waiting, We found a reservation active under your name. Shall I proceed to cancel?
assistant
Please cancel it.
user
Your request for cancellation has been processed successfully. Your refund will be initiated to your bank account within 2 to 3 working days.
assistant
Ok, thank you for your information.
user
Thank you for consulting us.
assistant