Hello.
user
Hello, how may I oblige you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, may I know your name?
assistant
Yes, I am Jessica Harris.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for availing us.
assistant