Hello.
user
Hello. How can I assist you?
assistant
I am Brian Gonzalez.
user
Ok.
assistant
I am moving on an emergency work so I need to postpone my reservation, can you please help me out/.
user
Ok, I can help you out.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for your services.
user