Hello,. I am Sharon Baker.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to postpone of my exams. Can you please aid me with this?
user
Sure. Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant