Hi.
user
Hello, how may I assist you?
assistant
Myself Raymond Smith.
user
How are doing Raymond?
assistant
Due to heavy rainfall in my present location, I want to change my reservation which I have done last week. Will you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry, there is no previous reservation found on your name to change.
assistant
No issue.
user
Thank you for contacting us.
assistant
Thank you.
user