Hello.
user
Hello, how can I assist you today?
assistant
I want to change my reservation as my to visit my home is postponed. Can you help me with that?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Thank you. My name is Brandon Nelson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Thank you for the information.
user
Thank you for choosing us.
assistant