Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing an emergency, I want to cancel my reservation. Can you help em for that?
user
Sure, I will assist you with that. May I know your name for further process?
assistant
My name is Jeffrey Campbell.
user
Ok, please hold on a moment.
assistant
Sure, I will wait for your response.
user
I have found your reservation and cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant