Hello.
user
Hello. How can I aid you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, please provide me the name to check for the status.
assistant
Myself Karen Roberts.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant