Hello. I am Jerry Campbell.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our database.
assistant
That's ok, no problem. Anyway thank you for your information.
user
Thank you for reaching us.
assistant