Hello.
user
Hello, what can I do for you?
assistant
I am Joshua Martinez. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
We don't have any reservation on your name in our system.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant