Hello.
user
Hello, how may I serve you at this moment?
assistant
Amanda Jackson here. I want to cancel my ticket due to dense fog in my place.
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that, we did not find any reservation against your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant