Hello.
user
Hello, how can I guide you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, may I know your good name please?
assistant
My name is Charles Adams.
user
Sorry, there is no reservation found on your in our database to cancel.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thank you for contacting us.
assistant