Hello.
user
Hello, how may I aid you today?
assistant
My name is Andrew Robinson, I want to change my reservation as my plan to meet my friend is postponed. Can you change my reservation?
user
Sure, I am here to help you. Please standby.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant