Hello, Kathleen Rodriguez is my name.
user
Hello, Kathleen Rodriguez. How may I help you?
assistant
I want a direct flight in my journey, Will you help me in making a reservation?
user
Sure, let me know your dates of travel.
assistant
04/14 and 04/16 are the journey dates.
user
Ok, will you help me with your locations?
assistant
Origin is at San Francisco, SFO. Destination point is Phoenix, PHX.
user
Ok, please hold on.
assistant
Sure.
user
Thanks for being on hold, no flights were available based on your details.
assistant
Not a problem. Thank you for your service.
user
Thanks for picking us.
assistant