Hello.
user
Hello.
assistant
I'm Sarah Scott.
user
How may I help you?
assistant
My business meeting has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
user
Sure, I'll help you in that. Please wait for a while.
assistant
Sure, take your time.
user
Scott, there is no reservation found under your name to do cancellation.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user