Hi.
user
Hello. May I know your name please?
assistant
Stephanie Carter is my name.
user
How may I aid you?
assistant
I want to cancel my reservation as my cricket match got cancelled due to heavy rain.
user
Sure, give me a moment I will check and let you know.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation found by this name.
assistant
Ok, thank you for the information.
user
Thanks for remaining so positive.
assistant