Hi, I am Jacob Turner.
user
Hello. How can I serve you?
assistant
I made a reservation earlier this week to meet my former colleague but due to bad weather conditions, so I need to change my travelling dates. Can you help me with this?
user
Sure, We are here to help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant