Hi, I am Carolyn Scott.
user
Hello, how can I assist you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant