Hello.
user
Hello, how may I aid you today?
assistant
I am Samuel Wilson, help me to cancel my ticket as my meeting is cancelled.
user
Sure, we are glad to serve you. Please hold a moment, let me check your reservation and let you know.
assistant
Sure.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
Ok, thank you for the details.
user
Thank you for opting us.
assistant