HI.
user
Hello, how may I support you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, may I know your good name please?
assistant
My name is Steven Scott.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issues. Thanks for the help.
user
Thanks for opting us, have a nice day.
assistant