Hi, I am Donna Thompson.
user
Hello, how can I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure has been postponed. So I want you to change my existing reservation?
user
Ok, let me check your reservation status.
assistant
Sure.
user
Thank you for waiting, there is no reservation found active under your name to do changes in that.
assistant
Ok, no issues at all. Thank you for your assistance.
user
Thank you for choosing us.
assistant