Hello.
user
Hello.
assistant
I am Brian Perez.
user
How may I aid you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thanks for reaching us, have a nice day.
assistant