Hello.
user
Hello.
assistant
Myself Carolyn Martinez.
user
Carolyn, how can I aid you today?
assistant
Due to some client meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, I will wait for your kind response.
user
Sorry Carolyn, there are no flights reserved on your given name formerly.
assistant
Not a big problem, anyway thank you very much for your kind service.
user
Welcome, thank you for choosing us. Have a great day.
assistant