Hi.
user
Hello, how can I help you today?
assistant
To meet my friends at the Fillmore, I need to book a ticket on 11/20 with a direct flight. Will you aid me in this with the name of Frank Allen?
user
Sure, when are you willing to travel?
assistant
I will be back on 11/22.
user
Ok, let me know your airport codes?
assistant
Airport codes are from Boston, BOS to  Austin, AUS.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flights found with your requested details.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for choosing us.
assistant