Hi.
user
Hello, how may I aid you?
assistant
I need to change my reservation as my exams got postponed, can you please help me?
user
Sure, I can help you. May I know your good name please?
assistant
I am Gary Jackson.
user
Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name to change,.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant