Hi.
user
Hello.
assistant
Emma Miller here.
user
How may I assist you at this moment?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I will help you with that. Please wait a moment to check your previous reservation.
assistant
Sure, I'll wait for your response.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
Oh! That's fine, thank you for giving the information.
user
Thank you for reaching us, have a great day.
assistant