Hi.
user
Hello. How can I assist you?
assistant
I would like to change my flight reservation as I am sick, could you please help me?
user
May I know your name please?
assistant
I am Catherine Wright.
user
Please wait.
assistant
Sure.
user
I have found your reservation on your name. Please tell me your new travelling airport codes?
assistant
Sure. I want to travel from SFO to HOU.
user
May I know your travelling dates please?
assistant
I have to depart on Mar 19th and return back on Mar 21st.
user
May I know do you prefer connecting flight?
assistant
Yes, I prefer for a connecting flight.
user
Can I know do you have any other preference?
assistant
I don't have any other specifications.
user
 As per your requirements. There is a connecting flight with ticket fare 200 and 1007 as flight number in Hawaiian Airline. Shall I proceed with booking?
assistant
Yes, please book the ticket.
user
Your ticket is altered to business class.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant