Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am glad to solve your concern in cancelling the flight ticket. May I know your name to check the reservation status on your name in our database?
assistant
Sure, myself Joseph Scott.
user
Joseph Scott, please allow me a moment.
assistant
Sure, I will wait for your response.
user
Sorry Joseph Scott, I can't help you in canceling the flight ticket because I didn't find any active reservation on your name in our reservation list.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant