Hello.
user
Hello, how may I assist you for today?
assistant
I am trying to modify my travel dates in my past ticket but I am not getting the confirmation at the end. Can you please help me in changing the details?
user
I am here to help you about that.
assistant
Thank you for accepting my request.
user
Can you please provide your name to check the active reservations under your name?
assistant
Sure, my name is Virginia Parker.
user
Sorry to say this Parker, there are no active reservations under your name to change.
assistant
It's ok, thank you for checking my ticket status.
user
Most welcome. Thank you for reaching out here.
assistant