Hello.
user
Hello, how may I provide assistance to you?
assistant
I want to change my existing reservation due to my office meeting has postponed. Can you help me for that one?
user
Sure, can you please let me know your name?
assistant
Sure, Carolyn Williams here.
user
Please wait, I will check the reservation and revert to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for contacting us.
assistant