Hello.
user
Hello, how may I help you?
assistant
I am planning to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, can I know your name?
assistant
Please check the reservation on the name Janet Taylor.
user
Please hold on a moment.
assistant
Sure.
user
We found your reservation. Can I know your travelling dates?
assistant
I am travelling on these dates April 18th and 20th.
user
Ok, let me know your source and destination airport codes?
assistant
I would like to fly from airport codes OAK to PHX.
user
Do you have any connection limit?
assistant
I prefer to take single connected flight.
user
Do you have any other specifications?
assistant
I don't have any other specifications.
user
We found Delta airline with price 100 and economy class and airline number is 1009 with arrival time is 15 PM and departure time is 01 AM, Shall I proceed for booking?
assistant
Ok, you can proceed.
user
Your ticket is booked.
assistant
Thank you for your services.
user
Thank you for reaching us.
assistant