Hello, Catherine Jones here.
user
Hello Catherine Jones, how may I aid you at this moment?
assistant
I want to cancel my reservation due to my interview got postponed.
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it has been cancelled successfully. Your money will refund within 2 days.
assistant
Thank you for assisting me.
user
Thanks for being in touch with us.
assistant