Hello,. I am Donna Evans.
user
Hello, how can I assist you?
assistant
My business meeting has been cancelled due to continued rainfall. So I would like to cancel my recent reservation.
user
Sure, I will help you to cancel your reservation. Please wait a moment.
assistant
Ok.
user
Sorry there is no reservation found in your name.
assistant
Thank you for your kind service.
user
Thanks for choosing us.
assistant