Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to sudden postpone of my exams dates. Can you help me with that?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Sure, I am George King.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant