Hello.
user
Hello, how may I assist you today?
assistant
I am Helen Smith, I want to cancel my flight ticket has my plan to visit my parents is cancelled. Can you help me with that?
user
Sure, could you please hold a moment, let me check your recent reservation?
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for picking us, have a great day ahead.
assistant