Hi.
user
Hello. How may I aid you today?
assistant
My trip got cancelled, can you please cancel my recent reservation?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Benjamin Davis.
user
Please be on hold.
assistant
Ok.
user
Sorry, there is no active reservation has been found under your name in our database to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant