Hi.
user
Hello, how can I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your name please?
assistant
My name is Raymond Jones.
user
Ok, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for the response.
user
Thank you for opting us.
assistant