Hello, I am Timothy Roberts.
user
Hello, how can I serve you now?
assistant
Due to bad weather, match has been postponed. Can you please help me out in changing my existing reservation?
user
Sure, I will help you with that. Please wait for a moment.
assistant
OK.
user
Thanks for waiting, Sorry there is no any reservation found on your name.
assistant
OK, no problem.
user
Thanks for reaching us, have a nice day.
assistant
Thanks for the response.
user