Hello.
user
Hello, how can I help you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
I am Gregory Johnson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your given name.
assistant
No issues, thank you for checking.
user
Thank you for reaching us.
assistant