Hello.
user
Hello. How may I guide you today?
assistant
Can you please help me to change the travel dates in the past ticket? Because the trip got postponed.
user
Sure, I am gleeful to help you with that changing reservation.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Ryan Martin.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name in our database to change it.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for reaching us, have a great day.
assistant