Hello.
user
Hello, how may I aid you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Yes, I am here to help you. Can you please provide your name for checking the reservation status?
assistant
Sure, my name is Stephanie Scott.
user
Sorry Scott, I have not found any active reservations under your name.
assistant
Thank you.
user
Most welcome.
assistant
Ok, no problem. Thank you for your information.
user
Ok. Most welcome.
assistant