Hello.
user
Hello, how may I assist you?
assistant
My name Edwards Young. Can you help me to change the reservation which I had done last week?
user
Sure, please wait for a moment.
assistant
Ok, please take your own time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That is ok, thank you for the assistance.
user
Thank you for reaching us.
assistant