Hi, I am Paul Adams.
user
Hello, how may I assist you for today?
assistant
I want to cancel my reservation  as my meeting with my manager got cancelled. Can you help me?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Its Ok.
user
Thanks for contacting us, have a nice day.
assistant
Thanks for your support.
user