Hello.
user
Hello, how can I render you?
assistant
Due to some family issue I cant attend my friends wedding can you please change my existing reservation?
user
Sure, I will help you. May I know your name to check the reservation status?
assistant
I am Jennifer Turner.
user
Please wait a while.
assistant
Sure.
user
Thanks for waiting. There was no reservation found on your name in airline data.
assistant
Thank you for the information.
user
Thank you for approaching our service.
assistant