Hello, I am Laura Garcia.
user
Hello. How can I help you?
assistant
I need to book a ticket to meet my grandmother on her birthday 01/07.
user
Ok, can I know your nearest airport codes for travelling?
assistant
Could you please help me in changing my recent reservation to 01/06?
user
Ok, I can help you with that.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for you information.
user
Thank you for reaching us.
assistant