Hello.
user
Hello. How can I aid you now?
assistant
William Thompson here. I want to change my recent reservation due to an emergency will you help me with that?
user
Sure, I am here to help you. Please, wait for a moment.
assistant
Ok,sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant