Hello.
user
Hello, how can I help you today?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am happy to aid you.
assistant
Thank you.
user
Can I have your name please?
assistant
Yes, I am Jack Thomas.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, we are glad to inform you that we found a reservation on your name.
assistant
Ok, thank you.
user
Can you please share your journey dates please?
assistant
Ok, my planned trip dates are on 10/ 09 and return on 10/11.
user
Ok, please mention your airport codes.
assistant
Yes, my airport codes are from DCA to CLT.
user
As per your details, we found a connecting flight with a fare of 100 and the departure timing is 22:00 PM found in 1008 Delta airline. Shall I proceed?
assistant
Yes, you can proceed with the ticket booking.
user
Ok, your reservation has been changed successfully in economy class and the arrival timing is 9:00 AM.
assistant
Thank you for your service.
user
Thank you for availing us.
assistant