Hello.
user
Hello, how may I assist you for the day?
assistant
Due to bad weather, I want to change my reservation. Can you help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Raymond Thompson here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant