Hello. I am Rachel Miller.
user
Hello, how can I assist you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us, hope to serve to next time.
assistant