Hello, Jerry Young here.
user
Hello, how can I serve you?
assistant
I want to alter my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your some time for helping me?
user
Sure. Please wait a while.
assistant
Ok.
user
Sorry, there is no reservation under your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant