Hi. I am Kathleen King.
user
Hello, how may I oblige you?
assistant
Due to heavy rains my cricket match got postponed, so I need to change my existing reservation. Can you please change my reservation?
user
Sure, I am here to assist you. Please wait. I will check and let you know.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant