Hi,.
user
Hello. How can I serve you?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Edward Garcia.
user
Please hold on.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you.
assistant