Hello.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation, because I want to travel with my friends. Can you help me?
user
I will help you with that. May I know your name?
assistant
The ticket is reserved under the name Lisa Hernandez.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, anyway thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant