Hello.
user
Hello, may I know your name?
assistant
Sure, my name is Sharon Green.
user
Sharon, tell me how can I help you?
assistant
My holiday vacation has been postponed.Can you please help me in changing the existing reservation?
user
Sure, just wait a moment.
assistant
Ok.
user
Thank you for waiting and I am sorry because there is no reservation found under your name.
assistant
Ok, It's fine. Thank you for your help.
user
Thank you for using our service.
assistant
You are welcome.
user