Hello.
user
Hello, how may I help you?
assistant
Can you please help me to modify the ticket details in the past ticket?
user
Sure, may I know your name?
assistant
Thank you. My name is Jonathan Carter.
user
Wait a minute.
assistant
Sure, I will wait for your response,.
user
Sorry, there was no reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for your time.
user
Thank you for choosing us.
assistant