Hello.
user
Hello. How can I assist you today?
assistant
I am Elizabeth Wright. Can you please help me with changing my reservation? As my planned event got postponed to another dates.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Thank you. Take your time.
user
Elizabeth, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant