Hi. Anna Robinson here.
user
Hello, how may I aid you today?
assistant
Owing to an emergency , I want to cancel my recent reservation. Can you help me in that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there are no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thank you for your information.
user