Hello, I am Rebecca Rodriguez.
user
Hello, how may I aid you?
assistant
Due to postpone of my interview I want to change my existing reservation. Can you be my helping hand?
user
Sure, please wait a while. I will check and get back to you.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found by your name.
assistant
It's ok,not a problem. Thank you for your information.
user
Thank you for consulting us.
assistant