Hello.
user
Hello, how may I aid you?
assistant
I am Jennifer King. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, we are here to help you from our agency.
assistant
Thank you.
user
Please give me a moment to check your status.
assistant
Sure.
user
Sorry King, we couldn't find any reservation on your name to cancel.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us.
assistant