Hello.
user
Hello. How could I aid you?
assistant
Owing to an emergency, I want to change my existing reservation. Can you please help me out?
user
May I know your good name please?
assistant
I am Margaret Allen.
user
Just hold on a moment.
assistant
Sure.
user
Thanks for waiting. There is no reservation found with your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant