Hello.
user
Hello, how can I help you today?
assistant
I am a film director, my project has been cancelled, so please help me to cancel my recent reservation.
user
Sure, may I know your name for checking your reservation status?
assistant
I am Cynthia Harris.
user
Please give me a while, I will get back to you.
assistant
Sure.
user
Harris, there is no reservation found on your name in our records.
assistant
It's not a problem. Thanks for checking.
user
Thank you for reaching us.
assistant