Hello, Jerry Parker here.
user
Hello. Good morning Parker. Welcome to ABC Airline agency, how can I assist you today?
assistant
I need to cancel my reservation, because my friends has already done my reservation to some other airlines, I was not aware of this thing, so could you please help me with cancelling my ticket?
user
Sure Parker, I will definitely help you with that. Please give me a moment, I can get back to you with the related information.
assistant
Sure, take your time to check.
user
Unfortunately, there is no reservation found under your name.
assistant
It's alright, not a problem, I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
It's my pleasure, have a great day.
assistant
Welcome.
user