Hi.
user
Hello. How can I help you?
assistant
My name is Samantha Davis. Owing to emergency, I need to change my reservation. Please help me with that.
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
No problem, thanks for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant