Hello.
user
Hello.
assistant
I am Lisa Wilson.
user
How may I guide you today?
assistant
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am glad to help you with that. Please be on hold to check your previous reservation.
assistant
Ok.
user
As per your request, I have successfully cancelled your recent reservation.
assistant
Thank you.
user
Thank you for reaching us, have a great day.
assistant