Hello.
user
Hello, how may I help you?
assistant
I am Samuel Baker. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry, there is no reservation under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome and thank you for choosing us.
assistant