Hi.
user
Hello.
assistant
I am Frank Smith.
user
How may I assist you today?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will try to help you to change that reservation, please wait for a minute.
assistant
Ok.
user
Sorry, I could not find any reservation with your name in our database.
assistant
That's ok, thank you for your help.
user
My pleasure.
assistant