Hi.
user
Hello. How may I help you?
assistant
Due to bad weather conditions, my meeting got cancelled. Can you help me to cancel my recent reservation?
user
Sure, may I know your name to cancel your ticket?
assistant
Sure, my name is Scott Mitchell.
user
Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry, no reservation is available by your name.
assistant
That's ok, thank you.
user
Thank you for contacting us.
assistant