Hello.
user
Hello.
assistant
Charles Robinson here.
user
Charles, how can I assist you?
assistant
Could you book my ticket in a direct flight?
user
Sure, I will help you. May I know your source and destination airport codes?
assistant
I will take-off from OAK and land at CLT.
user
Ok, may I know your travel dates?
assistant
My itinerary dates are 10/08 and 10/10.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry Charles, there is no direct flight available on your preferred dates.
assistant
No problem, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant