Hi.
user
Hello. How may I assist you?
assistant
Can you cancel my recent reservation?
user
Sure, I will help you with your concern. Can I have your name please?
assistant
Sure, I am Helen Lewis.
user
Please hold on a moment.
assistant
Sure.
user
Helen Lewis, no reservation has been found on your name in our database.
assistant
That's ok, thanks for checking.
user
Thank you for reaching us.
assistant