Hello.
user
Hello, how may I assist you at  this moment?
assistant
My name is Jennifer Harris. I want to cancel my recent reservation due to my meeting got postponed. Please help me with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold for some time.
assistant
Sure.
user
Sorry we did not find any reservation against your name in our database.
assistant
Ok, not a problem. Thanks for your information.
user
Thank you for approaching us. Have a good day.
assistant