Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation due to some emergency issues, so please help me to cancel.
user
Sure, we are here to help you. May I know your name?
assistant
Sure, I am Jessica Wilson.
user
Ok, please standby, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name.
assistant
No worries, thank you.
user
Thank you for opting us.
assistant