Hello.
user
Hello. How may I assist you today?
assistant
I am Matthew Miller. Due to deal with an important case, I have to change my previous flight ticket booking. Can you please help me in flight ticket changing?
user
Sure, I'll help you in changing an existing reservation. Please wait a moment I will check the reservation status.
assistant
Thank you for accepting my request and I can wait for your response.
user
Ok, please wait a moment. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no issues with that one. Thank you for your quick information.
user
Thank you for approaching us.
assistant