Hello,.
user
Hello, how may I guide you?
assistant
I am Richard Williams. I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, let me check and revert you.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed to cancel it?
assistant
Yes, please.
user
Your request for cancellation has been processed.
assistant
Thanks for your help.
user
Thank you for choosing us.
assistant