Hello, I am Brando Turner.
user
Hello, how may I support you?
assistant
My exams was postponed so I want to cancel my reservation, can you help me that?
user
Sure, please wait for a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, no problem. Thank you so much for your service.
user
Thank you for availing us.
assistant