Hello.
user
Hello, Please inform me what can I do for you now?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Michael Allen.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not an issue. Thank you.
user
Thanks for consulting us, wish you a great day.
assistant