Hello.
user
Hello.
assistant
I am Cynthia Jones.
user
How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Cynthia, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant