Hello.
user
Hello, how may I abet you?
assistant
I would like to cancel my reservation due to heavy rains at my destination place, please help me in this.
user
Sure, we are rapturous to help you. May I know your good name please?
assistant
Sure, my name is Gregory Williams.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, we found reservation on your name. Shall I proceed to cancel it?
assistant
Sure.
user
Your booking has been cancelled.
assistant
Thank you.
user
Thank you for choosing us, have a good day.
assistant