Hello,.
user
Hello, how can I aid you today?
assistant
I am Jonathan Hernandez and I want to change my existing reservation.
user
Sure, Jonathan Hernandez, we are here to help you. Please wait for a moment.
assistant
OK.
user
Thanks for your patience, we did not find any existing reservation specified on your name.
assistant
OK, Thank you for your information.
user
Thanks for choosing us. Have a nice day.
assistant