Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation as I am not willing to make my trip. Can you please help me about that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Ok, my name is Kevin Hernandez.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, we are happy to say that we found a reservation on your name.
assistant
That's good to hear, please cancel the reservation.
user
Ok, your reservation is cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant