Hello.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as my farewell party got cancelled. Can you help me?
user
I am here to help you. Sure, can you please let me know your name?
assistant
I am Kimberly Roberts.
user
Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok fine, thanks for your response.
user
Thank you for reaching us.
assistant