Hi.
user
Hello. How may I help you today?
assistant
Would it be possible to change my reservation to new travel dates?
user
Ok, I am here to help you with that. May I know your name?
assistant
Sure, I am Brenda Adams.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
It's ok, thanks for checking.
user
Thank you for approaching us.
assistant