Hello.
user
Hello, how can I be your helping hand?
assistant
I want change my reservation as in new reservation I want a direct flight for my journey. Can you help me with that?
user
Sure, we are happy to help you. Please let me know your good name.
assistant
Sure, you can check the reservation on the name of Frank Hall.
user
Ok, please wait for a moment, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your time, we are sorry to inform you that there was no reservation found on your name in our database.
assistant
That's Ok, thanks for your response.
user
Thank you for choosing us.
assistant