Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is George Johnson.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us, have a nice day.
assistant