Hello.
user
Hello, how can I assist you?
assistant
My name is Helen Edwards and I want to change my reservation. Can you please help me?
user
Ok, I will check for the reservation you have asked in our reservation records.
assistant
Ok.
user
Ok, the reservation you need is not available in our records.
assistant
Thank you for the information.
user
Thank you for choosing our agency, have a great day.
assistant