Hello.
user
Hello, how may I lend a hand to?
assistant
I am looking for changing my reservation due to postponement of my meeting, can you please help me out with that?
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Thank you for taking my request, take your time to check.
user
For changing the reservation. May I know your name please?
assistant
I have reserved it on the name of Emma Martin.
user
Please wait for a moment.
assistant
Sure.
user
I found your reservation, May I know your new airport codes?
assistant
I want to travel from MSP to AUS.
user
Could you please share me your trip dates?
assistant
My departure is on May 06 and please book my return ticket also on May 08.
user
Is there any other specifications regarding your journey?
assistant
I want to travel in a direct flight.
user
Please wait for a while.
assistant
Sure.
user
As per your credentials, I found a flight with Hawaiian Airlines and the ticket fare is 700. Shall I proceed for this?
assistant
I am ok with this, you can proceed with booking now.
user
Your ticket is reserved in business class with the flight-1014. Your depart time is 11:00 AM, and again your arrival time is 17:00 PM.
assistant
Thank you for your help.
user
Thank you very much for contacting our agency.
assistant
Welcome.
user