Hello.
user
Hello. How may I guide you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you. Can I know your name please?
assistant
My name is Joshua White.
user
Ok, please give me a minute. I will check the ticket status and get back to you.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no active reservation found with your name to change the ticket details.
assistant
Anyway, thanks for the information.
user
You are most welcome. Thank you for consulting our agency.
assistant