Hello.
user
Hello, how can I guide you for today?
assistant
I am George Smith. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
I found your reservation and cancelled it successfully.
assistant
Thank you.
user
Thank you for contacting us, have a nice day.
assistant