Hi.
user
Hello, how may I help you today?
assistant
Could you please help me in cancelling my recent reservation under the name of Anna Harris?
user
Sure, may I know your good name?
assistant
Already mentioned above.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thanks for waiting. I found your reservation, shall I proceed with cancellation?
assistant
Please proceed.
user
Your reservation has been cancelled.
assistant
Thank you for your response.
user
Thank you for visiting us, we hope see you again.
assistant