Hi.
user
Hello.
assistant
I am Eric Young.
user
How may I guide you?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, I am oblige to help you and please give me a moment to check your status.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our back end to cancel your flight ticket.
assistant
Ok, not an issue. Thank you.
user
You are most welcome and thank you for consulting our agency.
assistant