Hello. Myself Janet Thomas.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you for accepting my request.
user
Please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for your time,  there was no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant