Hello.
user
Hello.
assistant
I am Justin Walker.
user
What type of service do you need from our agency?
assistant
Can you help me to cancel my recent reservation because of some personal work?
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you.
user
Can you please allow me sometime to check your ticket status?
assistant
Sure, take your own time to check the reservation.
user
I have checked the ticket status with the name you have mentioned but I have not found any reservation with this name. Can you please check the name once again in the past ticket? So that, I will re-check your ticket status.
assistant
Just check once with the name of Justin Walker.
user
I have re-checked with name Justin Walker but I have not found any ticket booked under this name.
assistant
It's ok, not a problem, thanks for your information anyways.
user
You are welcome. Thank you for reaching us. Have a nice day.
assistant