Hello, I am Thomas Hall.
user
Hello, how may I aid you today?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you help me in cancellation?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Unfortunately there is no reservation found matching your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant