Hello,.
user
Hello,. How exactly can I help you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Donna Parker.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We regret that, there is no reservation found on your name to cancel it.
assistant
No issues. Thanks for the information.
user
Thanks for approaching us.
assistant