Hello. I am Mark Moore.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that no reservation found on your given name.
assistant
No problem, thank you for the information.
user
Thank you approaching us.
assistant