Hi.
user
Hello, how can I assist you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Amanda Green.
user
Please be on hold while I'll check your reservation status.
assistant
Sure.
user
Amanda Green, I found your reservation and I have successfully cancelled it.
assistant
Thanks for the assistance.
user
Thank you for choosing us.
assistant