Hi.
user
 Hello, how may I oblige you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Ok, please provide your name.
assistant
Sure, my name is Dennis Evans.
user
No reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for your service.
user