Hello.
user
Hello.
assistant
I am Janet Hernandez.
user
How may I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, I will wait.
user
Janet, no reservation has been found on your name in our database.
assistant
That's fine. Thank you for your service.
user
Thank you for approaching us.
assistant