Hello.
user
Hello, how can I guide you for today?
assistant
Myself Patricia Robinson. I want to change my existing reservation, can you help me in that?
user
I will help you with that. Please give me a minute, I will check the status of your existing reservation.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant