Hello.
user
Hello,. How can I aid you today?
assistant
I planned a trip with my family but it has been cancelled. Could you please help me to cancel my recent reservation?
user
Sure, Let me know your name/.
assistant
My name is Ashley Roberts.
user
Ok, Wait for a while.
assistant
Sure.
user
Thanks for waiting. Unfortunately, there is no reservation with your name.
assistant
Not a problem. Thank you.
user
Thank you for reaching us.
assistant