Hi, Patricia Roberts here.
user
Hello, how can I help you today?
assistant
Due to sudden demise of my Great Grandfather, so I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I can help you in that? Please give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thanks for choosing us and have a great day.
assistant