Hello.
user
Hello, how can I render you today?
assistant
My name is Richard Hernandez.
user
Ok.
assistant
I want to change my existing reservation, can you please help?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No worries, thank you for checking it.
user
Thank you for choosing us.
assistant