Hello,.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, may I know your name?
assistant
Myself, Joseph Lopez.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, no issues.
user
Thank you.
assistant
Thank you for your help.
user