Hello. Frank Williams here.
user
Hello. How can I help you today?
assistant
I am looking for changing my reservation due to health issue, can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thanks for choosing us.
assistant
Welcome.
user