Hi.
user
Hello, may I know your name please?
assistant
I am Carol Baker.
user
How may I be of your help?
assistant
I want to cancel my recent reservation. Can you help me in this?
user
Sure, please be on hold.
assistant
Ok.
user
Thanks for holding on, there is no reservation found with your specified name.
assistant
It's ok, thank you for your information.
user
Thanks for reaching us, hope to serve you again.
assistant