Hello.
user
Hello, how may I aid you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name please?
assistant
My name is Dennis Martinez.
user
Wait a while, kindly.
assistant
Ok, I will wait.
user
Sorry, no reservation found in your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant