Hello.
user
Hello, how can I serve you?
assistant
Having a heavy snow-storm at my place, I am unable to start. For this I want to change my reservation, will you help me in this?
user
Sure, may I know your good name?
assistant
My name is Richard Taylor.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
No problem. Thank you for your service.
user
Thank you for connecting with us.
assistant