Hello.
user
Hello. How may I address you today?
assistant
I would like to cancel my reservation which was made on the name of Scott Robinson. Can you help me with it?
user
Certainly, I am here to help you. Wait a moment I will check the reservation status.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
That's fine. Thank you for the information.
user
Thanks for opting us.
assistant