Hi.
user
Hello, how can I help you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, may I know your name please?
assistant
Robert Adams here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for opting us.
assistant