Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my reservation as I have booked my ticket with wrong dates, please help me out.
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Nancy Hall.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant