Hello. I am Melissa Walker.
user
Hello, how can I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait a minute.
assistant
Ok, take your own time.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a good day.
assistant