Hello, I am Elizabeth King.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation as my tour to Oakland got cancelled.
user
Ok.
assistant
Please help me with cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Ok, take your time.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem, thanks for the information.
user
Thank you for opting us.
assistant