Hello.
user
Hello. How may I assist you?
assistant
I am Nicholas Evans.
user
Nice to meet you Nicholas.
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, please wait for a moment.
assistant
Sure.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's fine, thank you for your service.
user
Thank you.
assistant