Hi.
user
Hello, how may I aid you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I am here to help you out. Please give me a moment to check your reservation status.
assistant
Ok.
user
May I know your name please?
assistant
My name is Susan Thomas.
user
Sorry to inform you that, there is no reservation found on your name in our records,.
assistant
Thank you.
user
Thank you for reaching us.
assistant