Hello.
user
Hello, how may I assist you?
assistant
I am Lisa Wilson. Can you help me in changing my reservation?
user
Sure, I can help you with that. Please wait a moment I will check your details and get back to you.
assistant
Sure.
user
Sorry to say, I did not find any reservation on your name.
assistant
That's fine. Thank you for your immediate response.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user