Hi, I am Kevin Moore.
user
Hello, how may I assist you for today?
assistant
Due to my health issue, I just want to cancel my trip. Can you help me with cancellation?
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry Moore, I didn't found any details in my database regarding your reservation.
assistant
Ok fine, thank you.
user
Thanks for connecting with us. Have a nice day!.
assistant