Hello. My name is Larry Carter.
user
Hello, what type of help your looking from our service?
assistant
My business meeting has been cancelled, so I would like to cancel my recent  reservation. Can you please help me with that?
user
So sad to hear it. Sure I will help you about it.
assistant
Ok.
user
On what name your ticket is reserved?
assistant
Larry Carter.
user
Ok, Larry Carter there is no reservation confirmed on your name to cancel.
assistant
That's ok. Thank you for the information.
user
Thank you for reaching out here.
assistant
You are welcome.
user