Hi.
user
Hello, how can I help you?
assistant
I am Laura Turner. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found with your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant