Hi.
user
Hello. How may I assist you today?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I will help you. Please help me with your name.
assistant
I am Donald Walker.
user
Please allow me a minute.
assistant
Ok.
user
Thank you. Donald Walker, I have successfully cancelled your reservation.
assistant
That's ok, thank you.
user
Thank you for reaching us. Have a great time.
assistant