Hi.
user
Hello. May I know your good name please?
assistant
Larry Hill here.
user
Ok, how may I assist you now?
assistant
Due to some reason, I want to cancel my reservation. Can you help me?
user
Sure, I can help you for that. Please wait a minute, I will go through your reservation and proceed further.
assistant
Sure.
user
We did not find any reservation on your name to cancel it.
assistant
No problem, Thanks for the information.
user
Thanks for contacting us, have a nice day.
assistant