Hello.
user
Hello. How may I assist you?
assistant
I need to change my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to postpone my schedule. Can you please help me out?
user
Yes, can you tell me your name?
assistant
Sure, my name is Dorothy Hill.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant