Hi.
user
Hello. How can I assist you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Anthony Taylor.
user
Please wait for a while.
assistant
Ok.
user
There is no active reservation found under your name to do cancellation.
assistant
That's ok, thanks for the information.
user
Thank you for choosing us.
assistant