Hello.
user
Hello, how may I guide you?
assistant
Alexander Mitchell here.
user
Yes, Mitchell.
assistant
I met with a minor accident. So, I can not take the flight. Can you cancel my reservation?
user
So sad! I will help you in that, please wait for a while.
assistant
Sure.
user
There is no reservation found under your name, Mitchell.
assistant
It's fine. Anyway, thank you for your help.
user
Thank you for choosing us.
assistant