Hi.
user
Hello. How may I guide you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Katherine King.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant