Hi.
user
Hello, how may I aid you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, may I know your good name?
assistant
Larry Wright.
user
Ok, please wait for a minute.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant