Hello.
user
Hello. How may I aid you today?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I will help you with that. May I now your name please?
assistant
Donna Turner here.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant