Hi.
user
Hello.
assistant
Myself Dorothy Miller.
user
How may I help you today?
assistant
I want to cancel my flight reservation as my mother is unwell, could you please help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant