Hi.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation. Can you help me for that one?
user
Sure, may I know your good name?
assistant
Sure, George Lopez here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant