Hello.
user
Hello, how may I address you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I can definitely do the need full for you.
assistant
Thank you.
user
Will you please let me know on what name the reservation was made formerly?
assistant
I am Patricia Phillips.
user
Ok, please allow me few minutes to check the current status and get back to you with an update.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active by the name your provided in our data base.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for consulting us, hope we will serve you better in future.
assistant