Hello. I am Melissa Thompson.
user
Hello, how may I help you for today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I am here to help you. Please wait for a moment to check your reservation details..
assistant
Ok, take your time.
user
Sorry to say, no resrvation found on your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant