Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, may I know your name?
assistant
Yes, I am Patrick Wilson.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant