Hello.
user
Hello.
assistant
I am Stephanie Thompson.
user
How may I help you out?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you in changing the ticket.
assistant
Sure, take your time.
user
Sorry, there are no reservations found in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant