Hi.
user
Hello. Can you please tell me how may I assist you?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am happy to help you to change the ticket details.
assistant
Thank you.
user
With which name you have reserved the past ticket?
assistant
My name is Nancy Miller.
user
Ok, please allow me sometime to check your ticket status.
assistant
Ok.
user
Sorry to inform you that, there is no active reservation found with your name to modify the details.
assistant
Ok, no issues. Thanks for the help.
user
You are welcome. Thank you for reaching us.
assistant