Hi.
user
Hello, how may I serve you today?
assistant
Owing to en emergency, my meeting with client has been cancelled. So I request you to cancel my existing reservation?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Sure, I have a recent reservation with name Shirley Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your support.
user
Thank you for reaching us.
assistant