Hi.
user
Hello. How can I serve you?
assistant
I am Karen Smith. Can you cancel my recent reservation?
user
Sure, We are here to assist you.
assistant
Thanks.
user
Please wait a while.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
It's ok, thanks for checking.
user
Thank you for opting us.
assistant