Hello.
user
Hello, how can I aid you for today?
assistant
I am Betty Clark, can you please help me in modification of my reservation as my destination point got changed?
user
Sure, I will help you with that.
assistant
Thank you for your positive response.
user
Please give me a minute to check the ticket status.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there is no active reservation with your name to change the details.
assistant
Not a problem, anyways thank you for checking my reservation status with my name.
user
You are welcome. Thank you for choosing us.
assistant
You are welcome.
user