Hello.
user
Hello.
assistant
I am Larry Garcia.
user
How may I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you. Please wait for a moment to check your reservation details.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant