Hello. I am Patrick Roberts.
user
Hello, how may I help you today?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will help you with that. Please wait for a couple of minutes.
assistant
Ok, I will wait for your response.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant