Hello.
user
Hello. How can I aid you at this moment?
assistant
My name is Eric King, I want to cancel my reservation due to my bad health. Can you help me with that?
user
Sure, I am happy to help you with that. Please wait for a minute.
assistant
Sure.
user
We are regret to inform you that, there is no reservation found on your name in our database.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant