Hello.
user
Hello. How can I assist you?
assistant
I am Jason Wright, I need to cancel my reservation. Can you help?
user
Sure, I'll help you in that. Please be online.
assistant
Ok, I will be.
user
Wright, there is no reservation found under your name to do cancellation.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant