Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to heavy rainfall at my source point. Can you help me with that?
user
Sure, we are pleased to serve you.
assistant
Thank you.
user
On whose name, I have to check the reservation list?
assistant
I am Brandon Martinez.
user
Please stand by.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your information.
user