Hello, I am Rebecca Smith.
user
Hello, how can I aid you?
assistant
Please help me in changing my reservation as my plan to attend for sports event got preponed.
user
Sure, please wait a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on the name Rebecca Smith.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant