Hello.
user
Hello. How may I help you today?
assistant
I need to change my existing reservations due to change in my current plan. can you aid me?
user
Sure, I am here to help you with that.
assistant
Ok.
user
May I know your name?
assistant
Sandra Phillips.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our records.
assistant
Not an issue with that, thank you for searching.
user
Thank you for reaching us.
assistant