Hello.
user
Hello, how can I give assistance to you?
assistant
I would like to cancel my recent reservation due to sudden demise of my grand mother. Can you please help me in that?
user
Sure, I will help you with cancellation. May I know your name to check your reservation?
assistant
Sarah Harris is my name.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, we found a reservation on your specified name. Can I proceed for cancellation?
assistant
Please proceed for cancellation.
user
Sure, your ticket has been successfully cancelled.
assistant
That was nice and fast. Thank you.
user
Thank you for availing our service.
assistant