Hello.
user
Hello, how can I be your helping hand today?
assistant
I made a reservation earlier to attend for a seminar but, it has been postponed. Can you help me for changing my existing reservation?
user
Sure, we are euphoric to help you. May I know your name to check with the earlier reservation?
assistant
Sure, I am Jason White.
user
Ok, Jason White. Please be on hold, to check with the reservation on your name to change.
assistant
Sure, I will wait for your response.
user
Thanks for being hold. Sorry to say that, there was no reservation found on your specified name.
assistant
Ok, Thank you for providing information.
user
Thank you for consulting our agency.
assistant