Hello.
user
Hello, what can I do for you today?
assistant
Owing to have an emergency at my place, I want to cancel my reservation. Could you aid me in this with the name of Edward Anderson?
user
Sure, I am ready to help you.
assistant
Ok.
user
Please hold on, I will check the details and back to you.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
We found a reservation shall I cancel it?
assistant
Yes, sure.
user
OK. Thank for reaching us.
assistant
Thank you for being helpful.
user