Hello.
user
Hello. How can I assist you today?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
I will help you with that. Can I know your name please?
assistant
My name is Nicholas Nelson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
No problem, thanks for your information.
user
Thank you for connecting with us.
assistant