Hello,.
user
Hello, how can I serve you?
assistant
I want to change my journey date as my plan to visit New York is postponed, can you help me with changing the reservation?
user
Sure, let me know your good name to proceed further.
assistant
I am Raymond Baker.
user
Thank you. Please wait a while.
assistant
Sure.
user
Thank you for your time. Unfortunately there is no reservation found according to your name.
assistant
Ok, no issues. Thanks for the information.
user