Hello.
user
Hello, how can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, please share your name to check current reservation status.
assistant
My reservation was done under the name Patricia Hill.
user
We didn't find any reservation on your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you.
assistant