Hello, myself Lisa Lee.
user
Hello Lee, how can I aid you?
assistant
I want to change my reservation as my father is unwell. Could you please do that for me?
user
Sure, I can do that for you. Let me check your reservation status in our database.
assistant
Sure.
user
Lee, I did not find any reservation under your name in our database.
assistant
Not an issue, thank you for the information.
user
You are most welcome and thank you very much for contacting us.
assistant