Hello.
user
Hello. May I know your name?
assistant
My name is Rebecca Hill.
user
Ok, how can I help you?
assistant
Actually, last week I made my booking. But, due to some personal problem I want to cancel my reservation now. Will you please help me?
user
Sure,please provide me your airport codes? Sorry, there is no reservation found.
assistant
Ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant