Hi,.
user
Hello. How can I oblige you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me?
user
Sure. May I know your name?
assistant
Ok. I am Jason Edwards.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. No reservation found on your name.
assistant
That's ok, not a problem.
user
Thank you.
assistant
Thank you.
user