Hello.
user
Hello. How can I guide you today?
assistant
I would like to change my reservation, can you please help me?
user
Ok, I am here to help you. Meanwhile can you please let me know your name?
assistant
My name is Richard Green.
user
As per your request, I have found your reservation. Can you please help me with your new travelling dates?
assistant
My travelling dates are Oct 26 and Oct 28.
user
Could I get your new travelling airport codes?
assistant
My airport codes are DTW and OAK.
user
May I know your connection preference?
assistant
I need a single connection flight.
user
Do you have any other requirements?
assistant
My class preference is business.
user
Sorry, no tickets available in business class to alter your reservation.
assistant
No problem, thank you for checking.
user
Thank you for connecting with us.
assistant