Hi.
user
Hello. How may I aid you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name please?
assistant
Joshua Anderson.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, no problem, Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant