Hello.
user
Hello, how may I help you?
assistant
The interview which I am planning to attend has been postponed. Can you please change my existing reservation?
user
Sure, may I know your name please?
assistant
My name is Anna Lewis.
user
Please wait a moment. Anna, no reservation has been found on your name.
assistant
Its ok, thank you for the information.
user
Thank you for choosing us.
assistant