Hello.
user
Hello.
assistant
I am Laura King.
user
How can I assist you at this moment?
assistant
Due to sudden changes, my exams has been postponed. Can you please change my reservation?
user
Sure Laura King, I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Laura King, no reservation has found under your name to change.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant