Hello.
user
Hello, how may I aid you today?
assistant
I am Nicole Phillips. I need to cancel my reservation, as my tournament has been cancelled due to bad weather conditions. Please help me in cancelling?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
Ok, no worries at all.
user
Thanks for opting us.
assistant
Thank you for your help.
user