Hello, Thomas Robinson here.
user
Hello. How may I assist you?
assistant
I am a architect, I need to design for a government building in Charlotte. Could you book my ticket?
user
Sure, I will help you. May I know your airport codes?
assistant
Please book my ticket from AUS to CLT.
user
Can you please provide me your travelling dates?
assistant
I am departing on 11/07 and arriving on  11/09.
user
As per your request, there is a flight found for you with 1 connection. Shall I proceed for booking?
assistant
You can proceed to book my ticket.
user
Your ticket is confirmed with flight number 1012.
assistant
Thank you for your service.
user
Welcome. Thank you for choosing us.
assistant