Hello.
user
Hello. How may I guide you today?
assistant
Because of some health issues, I want to change my existing reservation, can you please help me in this/.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is James Martin.
user
I am sorry to say that there is no reservation found.
assistant
Ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you for your service.
user
Have a great day.
assistant