Hello.
user
Hello. How can I help you?
assistant
Due to my ill health, I would like to cancel my trip to Dallas. Can you please help me by cancelling my recent reservation?
user
Sure, may I know your name for finding your reservation?
assistant
My previous reservation has done with my name Justin Miller.
user
No reservation found on your name.
assistant
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
user
Thanks for using our service.
assistant