Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you with that. May I know your name please to cancel your reservation.
assistant
Myself Eric Perez.
user
I found your reservation on your name and successfully cancelled your reservation.
assistant
Thank you.
user
Thank you for reaching us.
assistant