Hi.
user
Hello.
assistant
I am Christopher Adams.
user
How can I serve you Adam?
assistant
I want to cancel my recent reservation as my business trip got cancelled.
user
Sure, I am here to help you.
assistant
Please help me with cancellation. Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry  Christopher Adams, no reservation found on your name in our reservation list.
assistant
No issues, thanks for the information.
user
Thank you for approaching us, have a nice day.
assistant