Hello.
user
Hello. How can I help you today?
assistant
I am Ruth Lopez, want to cancel my trip because of some reason. Can you help me?
user
Sure, I will help you to cancel my reservation.
assistant
Sure.
user
Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Thank you.
user
Welcome, have a nice day.
assistant