Hello.
user
Hello, how can I assist you for the day?
assistant
Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
May, I know your good name?
assistant
Myself Shirley Walker.
user
Sorry, we found no reservation on your given name.
assistant
Not a big deal, anyhow thank you very much for your information.
user
Thank you for reaching us.
assistant