Hi.
user
Hello, do you need any help from us?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Ok, could I have your name please?
assistant
Sure, my name is Andrew Edwards.
user
Ok, please allow me a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
You are welcome, have a great day.
assistant