Hi.
user
Hello, how can I help you?
assistant
Please help me in changing my recent reservation.
user
Sure, may I know your name please?
assistant
James Thomas here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant