Hello.
user
Hello.
assistant
I'm Kenneth Lee.
user
How may I assist you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you to change the reservation, please wait for a minute.
assistant
Sure, take your time.
user
Thanks for your waiting, I could not find any reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
Welcome.
assistant