Hello,. I am Rachel Moore.
user
Hello, how can I help you?
assistant
I just want to cancel my recent reservation due to bad weather I fallen sick. Can you please help me with cancellation?
user
Sure, I will help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting. I regret that there is no reservation found on your name.
assistant
Thank you for your service.
user
Thanks for connecting with us.
assistant