Hello.
user
Hello, how may I assist you now?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Myself John Brown.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue. Thank you.
user
Thank you for visiting us.
assistant