Hello.
user
Hello. How may I aid you at this moment?
assistant
Due to owing an emergency I want to cancel my recent reservation. Can you please help me?
user
Ok. For this cancellation, may I have your name?
assistant
Sarah Lopez is my name.
user
Thanks for your time. You have no reservation on your name Sarah Lopez.
assistant
Ok, it's not a problem.
user
Thanks for reaching us.
assistant
Thanks for your assistance.
user