Hello.
user
Hello. How can I aid you at this moment?
assistant
I am Ronald Hall, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, I will assist you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available under your name.
assistant
It's ok, thank you for your help.
user
Thank you for contacting us.
assistant