Hello.
user
Hello, how can I help you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can you mention your name to check further?
assistant
Myself Alexander Hall.
user
Please stand by.
assistant
Sure.
user
Sorry, no reservation found on your name in our portal to change it.
assistant
It's ok, thank you for your help.
user
Thank you for contacting us.
assistant