Hello, I am Michelle Wright.
user
Hello,. How may I serve you?
assistant
I would like to cancel my reservation as my plan to on a tour with my friends got cancelled.
user
Sure, please wait for a minute, I will revert you.
assistant
Ok.
user
We found a reservation with your name , can I proceed with cancellation?
assistant
Yes please.
user
We are done with cancellation, thank you.
assistant
Thank you for your service.
user
Have a good day.
assistant