Hello. Brenda Martinez here.
user
Hello, what help can I do for you?
assistant
I heard that your agency gives quick service, I want to do some modifications in my previous reservation, can you please help me in modify the reservation?
user
Sure, I am here to help you. Please wait for a while to check it.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name previously to cancel it. Thank you for contacting us, have a nice day.
assistant
Thank you for the information.
user
Welcome.
assistant