Hello.
user
Hello,. How can I provide service to you?
assistant
Due to bad weather, I want to change my reservation. Can you help me?
user
Sure, may I know your name please?
assistant
Janet Baker here.
user
Please be on hold for a second.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
No problem, Thanks for the information.
user
Thanks for contacting us.
assistant