Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation because I had booked with wrong destination code. Can you please help me to change previous reservation?
user
Sure, I will help you on that.
assistant
Thank you for noting down my concern.
user
Please mention the name for checking your reservation.
assistant
My name is Helen Perez.
user
Please give me a moment.
assistant
Ok, sure.
user
There is no reservation found under your name.
assistant
Ok, it might be done by my mother. Anyway thank you for the information.
user
Welcome, have a great day.
assistant