Hi.
user
Hello,.
assistant
I am Susan Robinson.
user
How may I serve you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please be on hold.
assistant
Sure.
user
Thanks for holding on, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for approaching us.
assistant