Hello.
user
Hi.
assistant
I am Ronald White.
user
How can I help you Ronald White?
assistant
Prepone plan came into a picture owing announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me in that?
user
OK. Give me a moment.
assistant
Sure.
user
Sorry we couldn't find any reservation on your name.
assistant
That's not a problem.
user
Thank you for reaching ours.
assistant
Thank you.
user