Hello.
user
Hello, how can I help you today?
assistant
My name is Jerry Rodriguez.
user
Nice to meet you Jerry Rodriguez.
assistant
My scheduled examination dates has been postponed, so I would like to change my reservation. Can you please help me with that?
user
Sure, I can help you. Just hold on.
assistant
Ok.
user
Thanks for waiting, there is no reservation found with your name in our records. May be on that day you didn't done your reservation properly.
assistant
Ok, no issues. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant
You are welcome.
user