Hello.
user
Hello.
assistant
I am Andrew Hill.
user
How may I assist you today?
assistant
Due to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please wait for a minute.
assistant
Sure, I will wait for your response.
user
I could not find any reservation with your name in our database.
assistant
Ok, not an issue. Thank you for providing information.
user
My pleasure.
assistant