Hello.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation with the name Barbara Moore?
user
Sure, may I know your name please?
assistant
I already mentioned in the above.
user
Wait a while, Kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant