Hi.
user
Hello, how can I provide service to you?
assistant
Could you please cancel my ticket?
user
Sure, I can cancel your reservation as per your request.
assistant
Thank you.
user
Can I have your name please to check the status of your reservation?
assistant
Carol Hernandez is my name.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Not an issue, Thank you.
user
Thank you for reaching us.
assistant