Hello.
user
Hello, how can I aid you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Rachel Walker.
user
Thanks for your name, please wait.
assistant
My name is Rachel Walker. Sure, I will wait for your response.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user