Hello, I am Nancy Williams.
user
Hello, how can I help you today?
assistant
I have made a reservation earlier to attend for an press conference, due to some issues my conference has been cancelled. Can you help me with cancellation?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your patience, There was no reservation found on your name.
assistant
No problem, thanks for your help.
user
Thank you for choosing us.
assistant