Hello.
user
Hello. How can I help you?
assistant
I would like to cancel my reservation, could you help me out?
user
Please wait a while.
assistant
Sure, take your time.
user
May I know your name please?
assistant
My name is Justin White.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Thank you.
user
Thank you for opting us.
assistant