Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Thank you and myself James Garcia.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
It's ok, thank you for your help.
user
Welcome James Garcia.
assistant