Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation due to my health issue,so can you help me with this?
user
Sure, may I know your name?
assistant
My name is Jeffrey Campbell.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, than you for the information.
user
Thank you for opting us.
assistant