Hi.
user
Hello, how can I help you today?
assistant
As I am not issued with leave during journey time, so I want to change my existing reservation. Can you please help me with it?
user
Sure, kindly provide me your name?
assistant
Ok, you can cell me as Mary Taylor.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us., have a good day.
assistant