Hello.
user
Hello, may I know your good name please?
assistant
My name is Gregory Hill.
user
How can I help you?
assistant
I booked a flight ticket two days ago, due to sudden change in my plan I want to cancel my ticket.
user
Ok, please wait a moment. I will check the status and update the information and let you know back.
assistant
Sure.
user
Thanks for waiting. No reservation found with your name to cancel the reservation.
assistant
Thank you for your information.
user
Thanks for contacting us. Have a good day.
assistant