Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
My name is Donna Lewis.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant