Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Yes, I can help you.
assistant
Thank you.
user
Can you share me your name for checking?
assistant
Sure, myself Emma Lewis.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to technical issues while booking. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant
Most welcome.
user