Hello.
user
Hello. How may I guide you?
assistant
I am Kathleen Gonzalez. I need to cancel my reservation, can you help me out please?
user
Ok, let me check with your previous booking for a moment.
assistant
Please, check with it.
user
I am so sorry to inform you that there is no flight reservation available by your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for approaching our agency for your help.
assistant