Hello.
user
Hello. How may I aid you?
assistant
I am Larry Jones. I would like to cancel my existing reservation. Could you help out?
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Sure, please take your time.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant