Hi.
user
Hello, how can I serve you?
assistant
As the art festival which I want to attend got postponed, I want you to change my reservation. Can you please help me?
user
Sure, can you help me with your name.
assistant
Stephen Lee is my name.
user
Thank you for your details. Sorry, we did not found any reservation on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant