Hello.
user
Hello, how can I help you best?
assistant
I am Stephanie Evans, I want to cancel my recent reservation due to heavy rainfall.
user
Ok, I can hep your in that. Please wait a minute, I will check and update you.
assistant
Sure.
user
Sorry, we did not find any active reservation on your name.
assistant
No problem, thank you for your help.
user
Thanks for consulting us, have a great day.
assistant