Hello.
user
Hello, welcome to Global Booking Agency. How may I assist you today?
assistant
I have planned to go for IAH from LGA unfortunately my meeting got postponed, can you please change my existing reservation?
user
Sure, can I have your name to check your details?
assistant
Myself Helen Smith.
user
Helen, please be on hold for a moment to check and modify it. Sorry Helen, there is no active reservation under your name to modify.
assistant
Ok. Thank you for your information.
user
You are welcome. Thank you for reaching us, have a good day.
assistant