Hi.
user
Hello, what type of help you are looking from our service?
assistant
I'm looking for cancellation services, will your agency provide that?
user
Yes, I will help you about it. Can you please provide your name to check the existing reservation?
assistant
My name is Larry Edwards.
user
Sorry Edwards, there is no reservation under your name in our listings.
assistant
That's ok, thank you for your service.
user
That's ok, thank you for opting our service.
assistant