Hi.
user
Hello,. By what way can I serve you?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out in cancelling my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
Ok, May I know your name?
assistant
Sure, I am Larry Brown.
user
Please wait, let me check your reservation status.
assistant
Sure.
user
Thanks for your time, no active reservation found on your name to cancel it.
assistant
Oh! may be booking not done properly. Thanks for the information.
user
Thanks for making us to serve you.
assistant