Hi.
user
Hello.
assistant
David Moore here.
user
How can I assist you for the day?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I am mirthful to help you with that reservation change. Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a great day.
assistant