Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation as my football match got postponed. Can you help me?
user
Sure. May I know your name?
assistant
I am Michael Edwards.
user
Ok. Let me check with your recent reservation details.
assistant
Sure, take your own time.
user
Sorry, there is no reservation by name Michael Edwards.
assistant
Ok fine, thanks for your response.
user
Thank you. Have a nice day ahead!.
assistant