Hello.
user
Hello.
assistant
I am Kathleen Hall.
user
How can I help you?
assistant
I have reserved a ticket lat week but I have given some wrong details so please help me with changing my reservation.
user
Sure, just a moment please.
assistant
Thank you. I will wait for your response.
user
I am sorry no reservation found on your name.
assistant
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant
Most welcome.
user