Hi, Joseph Rodriguez here.
user
Hello, how may I help you?
assistant
Due to heavy rainfall, I want to change my existing reservation, Can you be my helping hand?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure, I will wait.
user
Thanks for waiting. Sorry there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for connecting us, have a great day.
assistant