Hello.
user
Hello, May I know your name please?
assistant
I am Jacob Robinson.
user
Hello, Jacob Robinson, How can I aid you the day?
assistant
I have fallen sick due to bad weather, so I want to change my existing reservation. Can you please help me with that?
user
Sure, please hold on for a moment.
assistant
Sure.
user
Thanks for the patience. We did not find any reservation with the name of Jacob Robinson.
assistant
Ok, no issues.
user
Thank you for making us with an enquiry.
assistant
Thanks for your information.
user