Hi.
user
Hello, How can I assist you?
assistant
I want to change my reservation which is done recently due to some heavy floods at Denver, can you please help me?
user
Sure, May I know your name?
assistant
Sure, my name is Michelle Thompson.
user
Please wait a minute.
assistant
Sure, I will wait.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for availing us.
assistant