Hello.
user
Hello.
assistant
My name is Eric Allen.
user
Allen, how can I assist you?
assistant
I would like to cancel my reservation due to assignment of unplanned work. Can you help me?
user
Sure, let me check your existing reservation details.
assistant
Ok.
user
Sorry, we could not find a reservation by your name in our database.
assistant
I guess my assistant has cancelled the ticket. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant