Hello.
user
Hello,.
assistant
I am George Lopez.
user
How best can I serve you now?
assistant
I need to change my existing reservation, as my scheduled exam got postponed. Please help me in changing?
user
Sure, I will help you in that. Please hold on, let me check your reservation status.
assistant
Ok.
user
Thanks for your time. Sorry George, there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant