Hi. Alexander Hernandez here.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for opting us, wish you a nice day.
assistant