Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
I am David King.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thanks for approaching us.
assistant