Hi.
user
Hello, how may I aid you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your name to proceed further?
assistant
Timothy Davis is my name.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for your valuable time, sorry no reservation found with your name.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant