Hello.
user
Hello, how can I support you?
assistant
Yesterday I have booked a ticket for Houston but your agent misplaced my origin code from Austin to Boston. Can you please change my existing reservation?
user
Sure, we are here to help you. Can I have your name to check your details in our database?
assistant
I am George King.
user
Ok, please wait a moment.
assistant
Sure.
user
Unfortunately, there is no reservation exist to modify.
assistant
Ok, no issue. Thanks for your valuable information.
user
Thank you for consulting us.
assistant