Hello.
user
Hello, do you need any help from us?
assistant
I am Angela Lewis. Due to some personal issues, I would like to cancel my recent reservation. Can you help me?
user
Sure, please allow me a moment.
assistant
Ok, I will wait for your information.
user
Sorry, there is no reservation matching with your name in our portal to cancel.
assistant
That's ok. Thank you for your information.
user
You are welcome.
assistant