Hello.
user
Hello, how may I provide assistance for you?
assistant
The event which I am going to attend has been cancelled. can you help me in cancelling my recent reservation?
user
Sure, could you please provide your name to check the details of your reservation?
assistant
Sure, my name is Emily Jackson.
user
Sorry, I regret to say that there is no reservation found on your name.
assistant
Ok, thank you for your information.
user
Thank you for connecting with us, have a nice day.
assistant