Hi.
user
Hello, how can I assist you?
assistant
Can you please help me with cancelling my recent reservation?
user
Yes, I am here to help you. May I know your name to check the reservation list?
assistant
My name is Mark Clark.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok.
user
Thank you for your time, sorry to inform no reservation found on your name.
assistant
That's ok, thanks for the information.
user
Thank you for opting us, have  a good day.
assistant