Hello.
user
Hello, how can I assist you?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Christine Smith.
user
Smith, there is no reservation found with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for utilising our services.
assistant