Hello.
user
Hello, how may I aid you today?
assistant
Can you please assist me to change my existing reservation that I made earlier to go for holiday trip?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name, please?
assistant
I am Larry Smith.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you for the information.
user
Thanks for opting us.
assistant