Hello.
user
Hello, how exactly I can serve you the best today?
assistant
My name is Larry Hernandez. I would like to cancel my reservation, could you help me out?
user
Sure, we are here to assist you. Please wait for a while.
assistant
Sure, take your time.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant