Hello.
user
Hello, how can I help you?
assistant
I am Helen Perez. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, please wait while I take out your current reservation.
assistant
Sure.
user
We don't have any reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you.
assistant