Hello.
user
Hello. How may I assist you today?
assistant
I'm Jerry Phillips here. My business trip has been postponed.Can you please help me for cancelling the recent reservation?
user
Sure, I will help you to cancel that reservation. Please wait for a moment, I will check in our database.
assistant
Sure, take your time.
user
Actually, I cannot find any reservation with your name in our database.
assistant
Ok, no problem.
user
Thanks for contacting us, have a great day.
assistant
Thank you for your information.
user