Hello.
user
Hello, how may I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you. May I know your name?
assistant
Pamela Martin.
user
Thank you. Please wait for a while, I will check your reservation status and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Sad to hear that. Anyway, thank you for the service.
user
You are most welcome.
assistant