Hello.
user
Hello, how can I aid you?
assistant
Can you please help me to cancel my recent reservation, due to bad weather conditions?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, James Campbell is my name.
user
Please wait.
assistant
Sure.
user
There is no reservation found under your name to cancel.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant