Hi.
user
Hello, how may I help you?
assistant
I am Pamela Smith, can you help me for cancelling my recent reservation?
user
Sure, I will help you with the flight ticket cancellation.
assistant
Thank you.
user
Thanks for waiting patiently. But I am sorry to say that there is no reservation on your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thanks for reaching to us.
assistant