Hi.
user
Hello, how may I provide assistance for you?
assistant
My husband is not well, so I have to cancel my reservation. Can you please help me out?
user
Sure, I am glad to help you. To cancel your reservation, can you please provide your name?
assistant
Yes, my name is Kathleen Robinson.
user
Ok Kathleen, please wait a moment I will check your existing reservation details and proceed further.
assistant
Sure.
user
Sorry to say, I did not find any details in our website regarding your reservation.
assistant
That's fine, I think my brother has cancelled my reservation.
user
Ok, what else can I do for you?
assistant
No, thank you for your quick response.
user
You are welcome. Have a nice day.
assistant