Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you. Please wait a minute. May I know your name to cancel?
assistant
Thank you. Yes, I am Nicole Jones.
user
Ok, Thanks for waiting. There is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant