Hello.
user
Hello.
assistant
I am James Adams.
user
How may I assist you?
assistant
I would like to change my existing reservation due to typical climatic conditions in my visiting place. Will you help me with this?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure, I will wait for your response.
user
James, no reservation has been found on your name in our database.
assistant
Oh! It seems, something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for approaching us.
assistant