Hello. I am Donald Collins.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure,I will help you with cancellation.
assistant
Thank you for your positive response.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, thank you for checking.
user
Thank you for visiting us.
assistant