Hello.
user
Hello,. How can I serve you today?
assistant
I have some personal matters that need fixing, so I need to cancel my recent reservation. Can you please help me?
user
Sure, I will help you in your cancellation. May I know your name for cancellation process?
assistant
My name is Frank Wilson.
user
No reservation found on your name Frank Wilson in our database for cancellation.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user