Hi.
user
Hello, how may I aid you today?
assistant
Help me in changing my reservation?
user
Sure, may I know your good name?
assistant
I am Kimberly Robinson.
user
Ok, please wait for a while.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant