Hello, Helen Roberts here.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, due to my press conference has been postponed. Can you help me to change my recent reservation?
user
Sure, I am happy to help you. Please standby.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for connecting with us.
assistant