Hello.
user
Hello. How can I aid you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, I can help you out quickly. May I Know your name?
assistant
Sharon Clark here.
user
Please wait for a minute.
assistant
Ok.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
No problem, Thanks for the information.
user
Thank  you for choosing us.
assistant