Hello.
user
Hello, how can I serve you?
assistant
I am Melissa Gonzalez. Actually I have planned to go a cricket match due to heavy rains ,the match got cancelled. Could you please help me out with is?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say, there is no reservation found on your name to cancel.
assistant
Ok, No problem. Thank you for your kind help.
user
Thank you for reaching us, have a good day.
assistant