Hi.
user
Hello.
assistant
I am Debra Evans.
user
How may I aid you?
assistant
I need to amend my reservation due to some crisis going in my destination, can you help me out?
user
Sure, I am glad to help you. Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant