Hi.
user
Hello, how can I help you today?
assistant
I am Betty Harris. I had done my booking last week to meet my grand mother. But accidentally my grand mother came to my home.So, I would like to cancel my flight ticket.
user
Give me a moment. Sorry, I didn't found any reservation basis on your details.
assistant
That's ok, thank you for your help.
user
You are welcome.
assistant