Hello.
user
Hello, how can I assist you?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Ok, please can I know your name to proceed?
assistant
Emily Allen here.
user
Ok, please wait a moment.
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there are no reservations found on your name to change.
assistant
Ok no problem, thank you for your services.
user
Ok, thank you for choosing our agency.
assistant