Hi.
user
Hello. How can I assist you?
assistant
I am willing to cancel my reservation because my exams got postponed.
user
I think you feel happy for your postponement of your exams. May I know your name for checking the details?
assistant
Yes, because on the same day I am having my brother wedding. My name is Karen Miller.
user
Sorry Miller, I couldn't find any reservation on your name.
assistant
Ok, thank you for the information.
user
Have a great memories in your brother's wedding. You are welcome.
assistant