Hi.
user
Hello, what help are you need from my side?
assistant
My name is Samantha Mitchell. My plan was just postponed, so I want to cancel my recent reservation.
user
Sorry to hear, I can help in that, please wait.
assistant
Ok.
user
Thank you for waiting, there is no booking done on your requested name.
assistant
That's ok.
user
Hope you can understand, thank you for reaching us.
assistant
You are welcome.
user