Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you help me with cancellation?
user
Sure, may I know your good name?
assistant
Ok, my name is Joseph Rodriguez.
user
Please wait for a moment.
assistant
Sure.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant