Hello.
user
Hello, how may I assist you?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Ok, may I know your name please?
assistant
Charles Allen here.
user
Wait a moment.
assistant
Sure.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant