Hi.
user
Hello, how may I assist you?
assistant
Due to sudden cancellation of my business meeting with some technical problems, I need to cancel the reservation.
user
Ok.
assistant
Please aid me in cancellation of reservation.
user
Sure, I will aid you. May I know your name?
assistant
Thank you. Katherine Scott is my name.
user
Katherine Scott, there is no reservation on your name.
assistant
Fine. Thank you for your quick response.
user
Thank you so much for choosing us.
assistant