Hello.
user
Hello, how may I assist you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you out. Please allow me a moment.
assistant
Thank you.
user
Please provide me your name.
assistant
My previous reservation has done with my name Gary Anderson.
user
Sorry Gary, no reservation found on your name.
assistant
Ok, not issue. May be something went wrong while booking. Thank you for providing information.
user
Thank you for reaching us.
assistant