Hi.
user
Hello, how may I assist you?
assistant
Andrew Hill here. I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
user
How are you doing Andrew? Sure, please wait for a moment. There is a reservation found on your name. Can you provide the airport codes and travelling dates?
assistant
I want to travel from SFO on 05/29 to MSP on 05/31.
user
As per your request there is a flight 1000 of Jet blue airlines available for you. Would you like to book the ticket?
assistant
Yes, proceed.
user
Your ticket is booked successfully. Thank you for approaching us.
assistant
Thank you.
user