Hi.
user
Hello, how can I be helpful to you?
assistant
I am Karen Nelson and I just want to change an existing reservation due to my exams got post pone.
user
Sure, please wait for a second. I will get back to you.
assistant
Ok.
user
Sorry, there is no reservation found with your given name.
assistant
Ok, no issue.
user
Thanks for approaching us, have a great day.
assistant
Thank you.
user