Hi.
user
Hello. What guidance do you need from our travel agency?
assistant
Please help me out in cancelling in recent reservation.
user
Sure, I will definitely help you with that. May I know your name?
assistant
Ronald Moore.
user
Ok, please give me sometime to check your ticket status.
assistant
Ok.
user
I am really sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
That's ok, thank you.
user
It's my pleasure, thank you for choosing us.
assistant