Hello.
user
Hello.
assistant
I am Susan Jackson.
user
How may I assist you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user