Hello.
user
Hello. How may I support you today?
assistant
I am planned to travel to meet my uncle, suddenly the program has been changed. So I am willing to change my reservation. Can you please help me for this?
user
Sure, I'll help you in changing an existing reservation. Can I know your name to check the reservation list?
assistant
Myself Jason Collins.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your kind response.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for choosing us.
assistant
You are most welcome.
user