Hello.
user
Hello, how can I aid you for the day?
assistant
I want to cancel my reservation due to an emergency work at Office, so please help me.
user
Sure, please provide your good name?
assistant
Sure, I am Sarah White.
user
Please wait for a moment, while I check the reservation.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it has been cancelled successfully.
assistant
Thank you.
user
Thank you.
assistant