Hello.
user
Hello, how can I aid you?
assistant
My name is Brian Johnson, I want to cancel my reservation due to cancel of my client meeting.
user
Sure, I will help you. Please stand by.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
assistant
No issue, thanks for your service.
user
Thank you for opting us.
assistant