Hi.
user
Hello, how may I help you?
assistant
Due to having an emergency meeting with my family, I would like to change my recent reservation.
user
Sure, I can do that for you. Let me check the status and revert you.
assistant
Ok.
user
Thanks for your time. Unfortunately we did not find any reservations on your name.
assistant
Thank you for your service.
user
May I know your name?
assistant
I am Mark Martinez.
user
Thank you for contacting us.
assistant
Thank you.
user