Hi.
user
Hello.
assistant
I am Janet Young.
user
How can I aid you?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me?
user
Sure, We are here to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant