Hello, I am Dorothy Brown.
user
Hello, How can I help you?
assistant
As my schedule of attending an movie got postponed due to come technical issues, can you please help me in changing my reservation?
user
Sure, Please wait a minute.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant