Hello.
user
Hello. How may I assist you?
assistant
My name is Brian Perez. My holiday trip has been postponed, so I would like to change my existing reservation. Could you please help me with that?
user
Sure, let me check.
assistant
Ok.
user
Sorry, I have not found any reservation under your name.
assistant
That's ok. Thank you for the information.
user
Thank you for contacting us.
assistant
You are welcome.
user