Hello.
user
Hello, how may I assist you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, may I know your good name please?
assistant
Sure, my name is Betty Martinez.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant