Hi.
user
Hello, how can I aid you?
assistant
I am Frank Carter. I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please give me a moment to check your details and I will revert to you with the status. Sorry to inform you that there is no reservation exist on the name Frank Carter.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for contacting us.
assistant