Hello.
user
Hello.
assistant
Can you please help me to cancel my active reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
Myself Frank Hernandez.
user
Please wait for a minute, I will get back to you.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant