Hello.
user
Hello.
assistant
I am Anthony Collins.
user
How can I assist you?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Ok, please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to change.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us..
assistant