Hi.
user
Hello, how may I aid you?
assistant
Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, may I know your name to proceed?
assistant
Sandra Williams is my name.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant