Hello.
user
Hello, how may I help you today?
assistant
I would like to change my recent reservation, will you help me with that?
user
I am here to help you with your concern.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Myself Jonathan Hernandez.
user
Wait a while, kindly.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant