Hi,.
user
Hello, how may I assist you today?
assistant
Owing an emergency, I want to change my existing reservation. Can you help me with this?
user
Sure, may I know your good name please?
assistant
I am William Perez.
user
Ok, please wait a while.
assistant
Sure, I will wait.
user
Thank you for waiting. There is a reservation found with your name. May I know your updated journey details?
assistant
My new departure is from BOS to ATL.
user
Do you prefer any connection limit?
assistant
I want a direct flight.
user
When do you plan to travel on?
assistant
I preferred to travel on 12/28 and arrival on 12/30.
user
Thank you for providing your details.
assistant
Ok.
user
There is no flight found with your specifications.
assistant
Ok, thanks for the information.
user
Thank you and have a great day.
assistant