Hello, I am Rebecca Adams from Washington.
user
Hello. How can I assist  you?
assistant
Owing to an emergency I had to request for this cancellation.So can you please help me to cancel my recent reservation?
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, that's not a problem. Thanks for your kind information.
user
Thank you for choosing us.
assistant