Hello.
user
Hello. How can I help you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Barbara Jones.
user
Ok, please hold on a moment.
assistant
Ok, take your time.
user
There is no previous reservation available under your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant