Hi. I am Shirley Collins.
user
Please let me know, how best I serve you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, we are happy to help you. Please wait for a while.
assistant
Sure.
user
We found your reservation. Shall I proceed to cancel ?
assistant
Yes, proceed.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant