Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, Lisa Clark here.
user
Lisa Clark, we haven't found any reservation under your name in our database.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant