Hello.
user
Hello.
assistant
James Jackson here.
user
What help can I do for you?
assistant
Due to heavy rains in my travel location I would like to cancel my reservation, so can you please help me out with cancelling of reservation?
user
Yes, I am here to help in your cancellation.
assistant
Thank you.
user
Let me check in our data base, give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
No problem.
user
I am sorry that, there is no ticket previously found on your requested name to cancel it.
assistant
Oh! I think my cousin had cancelled my reservation.
user
Thank you for communicating us.
assistant
Anyway, thank you for the information.
user
Have a nice day.
assistant
Welcome.
user