Hello.
user
Hello, how best I can aid you at present?
assistant
I have made a reservation earlier to visit all the places in Boston, but due to bad weather conditions there, I have decided to visit in next month. Can you please help me in changing?
user
Sure, we are glad to help you to change it.
assistant
Thank you for accepting my request.
user
On whose name, your reservation has been done earlier?
assistant
Sure, I am Frank Johnson.
user
Ok, please wait for a couple of minutes.
assistant
Ok, I will wait.
user
Sorry to say that, there was no reservation found on your name to change it.
assistant
Not an issue, thank you.
user
Thank you for choosing our service.
assistant