Hi.
user
Hello, how can I help you?
assistant
Please, Cancel my recent reservation as my exam got cancelled.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Gary Rodriguez.
user
Ok, wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, Not an issue.
user
Thanks for approaching us.
assistant
Thank you.
user