Hello.
user
Hello. How can I help you today?
assistant
I am Anna Philips.
user
Yes Phillips.
assistant
I had done my booking last week to meet my grand mother. But accidentally my grand mother came to my home.So, I would like to cancel my flight ticket. Can you help me?
user
Sure. But I did not found any reservations with your name.
assistant
It's ok.
user
Thank you for contacting us.
assistant
 Thank you for your information.
user