Hi, I am Susan Brown.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my project got ramp down, can you please cancel my reservation?
user
Please hold a moment, let me check your your reservation and revert to you.
assistant
Ok.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Ok, thank you.
user
Thanks for picking us, have a great day ahead.
assistant