Hello. I am Rebecca Lopez.
user
Hello.
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
How may I help you at this moment?
assistant
Please help me in cancelling?
user
Sure, I will help you with the ticket cancellation. Can you please wait a minute?
assistant
Ok.
user
Sorry to inform you that, there is no active reservation found with your name in our database to cancel the ticket.
assistant
Ok, no issues. Thank you for your help.
user
You are welcome. Thank you for approaching us.
assistant