Hi.
user
Hello, how can I serve you?
assistant
Owing an emergence, I want to change my existing reservation,. Can you please help me with it?
user
Sure, we will help you. Can I have your name please?
assistant
My name is Jerry Wilson.
user
Just wait a moment, I will check your details.
assistant
OK.
user
I regret, there is no reservation found on the name Jerry Wilson.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching our service.
assistant