Hello.
user
Hello, how may I help you today?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, may I know your good name?
assistant
David Carter here.
user
Ok, please wait for a minute.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Thank you for the help.
user
Thank you for opting us.
assistant