Hello, Rebecca Wright here.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation due to the trip got canceled, could you help in that?
user
I will help you with that. Rebecca, please wait for a moment.
assistant
Sure.
user
Sorry Rebecca, there is no reservation found under your name.
assistant
Ok, thank you for the information.
user
Thank you for contacting us.Have a nice day.
assistant