Hello.
user
Hello, how may I serve you today?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, we are here to aid you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Raymond Allen.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant