Hello.
user
Hello.
assistant
I am Cynthia Wilson. Owing to an emergency, I want to cancel my recent reservation.
user
How can I aid you?
assistant
Can you help me out?
user
Sure, give me a minute. Sorry, there is no reservation found under your name.
assistant
Ok, take your time. That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant