Hello,.
user
Hello, how can I help you?
assistant
I am Ryan Johnson. I want to do some changes with my existing reservation because I did not get the Concert tickets, so planning to travel on another date. Can you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry to inform that there is no reservation found with your name.
assistant
Ok, thank you for your information.
user
Thank you, have a good day.
assistant