Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name?
assistant
Yes, my name is Amy Martinez.
user
Wait a minute.
assistant
Sure, take your own time.
user
There was no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user