Hello.
user
Hello. How can I guide you today?
assistant
Owing an emergency, I want to change my recent reservation.Can you help me with that?
user
Ok, please allow me to check your previous booking. I need to know your name to proceed further.
assistant
Christine Smith is here.
user
Ok, give me a moment to check with availability of your previous reservation.
assistant
Sure.
user
Christine Smith, there is no active reservation found under your name.
assistant
Ok, no problem.
user
Thank you for choosing our services.
assistant
Thank you for the information.
user
Have a nice day.
assistant