Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to an emergency, can you please help me?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Sure, my name is Christopher Hall here.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, not an issue.Thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant