Hello, I am Kevin Wright.
user
Hello, how can I help you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. help me in cancelling my reservation.
user
Sure, please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant