Hello.
user
Hello, Good Morning.
assistant
My name is Richard Jones.
user
Richard, how can I help you for today?
assistant
I wanted to visit New York in my holidays, but due to bad weather, I would like to postpone my trip.
user
Ok Richard, so would you like me to change your dates of travel?
assistant
Yes please.
user
Ok Richard, please give me a minute so that I can check with the previous reservation details.
assistant
Sure, take your time.
user
Sorry, there is no ticket previously booked under you name to change the dates of travel.
assistant
That's ok.
user
Thank you, have a good day.
assistant
Thank you for your time.
user