Hello.
user
Hello, how may I assist you?
assistant
I am planning to cancel my tour due to some issues. Can you aid me in cancelling my ticket?
user
Sure, may I know your good name please?
assistant
Sure, Ticket was booked on the name Sarah Green.
user
Please wait for a moment.
assistant
Take your time.
user
I have found a reservation on your name and cancelled it successfully.
assistant
Thank you for the support.
user
Thank you for approaching us.
assistant