Hi.
user
Hello. How can I help you at this moment?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me out?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, my name is Kimberly Lewis.
user
Wait a moment please.
assistant
Sure, I will wait.
user
Kimberly Lewis, there is no active reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you.
user