Hello, I am Scott Collins.
user
Hello, how can I assist you today?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Ok.
user
We found a reservation on your good name. Shall I proceed to cancellation?
assistant
Ok, please cancel my reservation.
user
Your reservation has been cancelled successfully.
assistant
Thanks for your quick response.
user
Thank you for opting us.
assistant