Hi.
user
Hello, how may I serve you?
assistant
I am Richard Taylor. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
user
Sure, let me check the list and revert you.
assistant
Ok.
user
We found a reservation on your name. Please provide your updated travel dates.
assistant
I have planned to travel on 09/18 and return on 09/20.
user
Please also mention your airport codes.
assistant
My airport codes are MI-DTW and CA-OAK.
user
Southwest airline with flight number 1008 and fare of 100 available on you rdates.
assistant
Please proceed with booking.
user
Your booking has been done.
assistant
Thank you for the help.
user
Thank you for opting us.
assistant