Hi.
user
Hello, how may I help you?
assistant
Margaret wright is here. I want to cancel my recent reservation because live match were got cancelled because of weather condition. Can you help me out in cancellation?
user
Sure. Please wait a minute. Let me check and revert you.
assistant
Ok.
user
Thanks for your time. Unfortunately there is no reservation found with your name.
assistant
Thank you for being my helping hand.
user
Thank you for choosing us.
assistant