Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Jonathan Perez, I would like to cancel my recent reservation because of some personal work, can you help me with this?
user
Sure Perez, I will help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your reservation status.
assistant
Ok fine, I will wait for a your response.
user
Sorry Jonathan Perez, no reservation has found under your name to cancel.
assistant
That's fine not a problem, thanks for your information anyways.
user
Thank you for choosing us, have a good day.
assistant