Hello. I am Robert Perez.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Ok, please wait for a moment.
assistant
Sure.
user
We found a reservation with your given name, please share your new journey details.
assistant
I want to fly on Apr 14 and return on Apr 16.
user
May I know your airport codes?
assistant
My airport codes are AUS, ORD.
user
We found an UA airline, flight number: 1013, price: 100 with one connection.
assistant
You can proceed to booking.
user
Your flight ticket has been confirmed.
assistant
Thank you.
user
Thank you for choosing us.
assistant