Hello.
user
Hello.
assistant
I am Nicole Johnson.
user
How can I help you?
assistant
I would like to cancel my reservation as I got hospitalised, can you please help me out?
user
Sure, I am glad to help you with cancelling the ticket.
assistant
Thank you.
user
Can you please give me a minute to check the ticket status?
assistant
Sure, take your time.
user
Sorry to inform you that, there is no reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for consulting us.
assistant