Hello.
user
Hello. How can I assist you today?
assistant
I am looking to to cancel my ticket which is booked in the last week. Can you please help me to do that?
user
Sure, I will assist you with that. Please can I know your name to check?
assistant
Thank you for accepting my request. My name is Kevin Edwards.
user
Ok, please wait a moment.
assistant
Ok, take your time.
user
Sorry, there is no flight ticket been found on your name to cancel.
assistant
It's ok, not a problem with that. Thanks a lot for your time.
user
Thank you for choosing our agency.
assistant