Hi.
user
Hello, how may I aid you today?
assistant
Would it be possible to change my reservation to new travel dates?
user
Sure, please share me your good name.
assistant
Ok, I am Jennifer Young.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thanks for your information.
user
Thank you for availing us.
assistant