Hello.
user
Hello, how may I aid you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, please share me your good name.
assistant
My name is Elizabeth Clark.
user
Please wait for a while. Sorry to say that, there is no active reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant