Hello, I am William Jackson.
user
Hello, how can I aid you William Jackson?
assistant
I want to cancel my ticket to New York, because my interview got postponed. Please help me with cancellation my ticket.
user
Sure, we are happy to help you. Please give me a moment.
assistant
Sure.
user
Thanks for your valuable time, no reservation was found based on your name.
assistant
Thanks for information.
user
Thanks for choosing our agency.
assistant