Hello. I am Barbara Martinez.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my exams, so can you help me in changing my reservation?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
Please wait for a while, I will check your status and revert you.
assistant
Sure.
user
Sorry, there is reservation found under your name.
assistant
Ok.
user
Thank you for availing us.
assistant