Hello.
user
Hello, how can I help you today?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Sure, I am Edward Garcia.
user
Ok, please wait for a while, I will check and get back to you.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found with your name.
assistant
Ok, Thank you for your help.
user
Thank you for opting us.
assistant