Hello, I am Kenneth Perez.
user
Hello, how can I help you?
assistant
My family function got postponed so,I want to cancel my reservation. Please help me to cancel my reservation.
user
Sure, please provide me your name? Sorry for the inconvinience.
assistant
OK.
user
There is no reservation found on your name.
assistant
OK.Thank you for your information.
user
Thank you, have a good day.
assistant