Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, please wait for a moment.
assistant
Ok, I will wait.
user
May I know your good name please?
assistant
Sure, my name is Sharon Lopez.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, that's fine.
user
Thank you for approaching us.
assistant
Anyways, thank you for your service.
user