Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am happy to help you in that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Can you please give your name to check out our status.
assistant
Sure, my name is Rebecca Parker.
user
Sorry Parker, we couldn't find any reservation on your name in our records.
assistant
That's fine. Anyways, thank you for your service.
user
Thank you for approaching us.
assistant