Hello.
user
Hello, how can I help you today?
assistant
My name is Anthony Lewis. I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Could you please help me with that?
user
Give me a moment.
assistant
Ok.
user
Sorry, I didn't found any reservation basis on your details.
assistant
That's ok. Thank you for the information.
user
Thank you for contacting us.
assistant
You are welcome.
user