Hi.
user
Hello, how may I address you?
assistant
I would like to change my existing reservation, due to postpone of my seminar. Can you please help me in changing?
user
Sure, may I know your name to go through the reservation status and get back to you.
assistant
You can check the reservation with the name of Kathleen Allen.
user
Ok, please allow me a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active in our data base by the name you provided.
assistant
Ok, no worries at all. Thank you.
user
Thank you for approaching us.
assistant