Hi.
user
Hello. In which way I can help you at this moment?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I will help you with that. Can you please mention your name?
assistant
Thank you. Laura Adams here.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
That's Fine, Thank you for the information.
user
Thank you for reaching us.
assistant