Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Can I have your name to proceed further?
assistant
I am Patrick Carter.
user
Please wait.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant