Hello.
user
Hello. How may I be at your service for the day?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
user
Sure, May I know your good name?
assistant
My name is Alexander Hall.
user
Give a minute, I will check the previous list and let you know the details of it.
assistant
Ok.
user
No reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant