Hi.
user
Hello. How may I help you today?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Steven Robinson.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to cancel it.
assistant
Ok, no worries at all. Thank you.
user
You are welcome.
assistant