Hello.
user
Hello.
assistant
I am Nicole Garcia.
user
How may I assist you today?
assistant
I want to cancel my reservation due to sudden demise of my gran mother. can you help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
I could not find any reservation with your name.
assistant
Ok, no issues. Thanks for your assistance.
user
Thanks for choosing us.
assistant