Hello.
user
Hello. How can I help you?
assistant
Myself Jessica Parker. Due to some problems my trip was cancelled so can you please cancel my reservation?
user
Sure, please wait a minute.
assistant
Ok, thank you for your response.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for opting us, have a nice day.
assistant