Hello.
user
Hello. How can I aid you?
assistant
Can you please change my recent reservation as my schedule is postponed?
user
Sure, please provide your good name to check the reservation status in the reservation list.
assistant
Sure, please check the ticket on the name Alexander Hernandez.
user
Please wait for some time, I will check with your existing reservation status.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Sorry to notify, there is no active reservation have been found on your given name in our database to amend it.
assistant
That's fine, anyway thank you for checking.
user
Thank you for reaching us.
assistant