Hello.
user
Hello. How can I serve you?
assistant
I am David Smith. I want to cancel my reservation due to some health issue. Please help me for that.
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait a while. Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, not a problem at all. Thanks for your information.
user
Thank you for opting us.
assistant