Hello.
user
Hello, how may I assist you today?
assistant
I am Pamela Miller.
user
Thank you for providing your name.
assistant
I need to cancel my recent reservation due to postpone of my exam. Could you please help me in doing that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant