Hello. I'm Frank Hall.
user
Hello, how may I help you?
assistant
I had planned to attend a business meeting, but it has been postponed.Can you change my existing reservation?
user
Sure, wait for a minute.
assistant
Ok.
user
Sorry, there is no previous reservation found on your details.
assistant
That's not a problem. Thank you for your help.
user
Thank you for reaching us.
assistant