Hi.
user
Hello, how may I be your helping hand?
assistant
As my daughter is unwell, I want to cancel her reservation. Can you please help me?
user
Sure, could you please provide the name on which the ticket has been booked?
assistant
Yes, the ticket is reserved on the name of Kathleen Green.
user
Ok, please wait a moment I will check the details and proceed further.
assistant
Sure.
user
Sorry to say, I did not find any reservation on her name.
assistant
Not an issue, thank you for checking.
user
Thank you for choosing us, have a good day.
assistant