Hi.
user
Hello. How can I serve you?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
Sure, I can help you. May I know your name?
assistant
I am Melissa Martinez.
user
Please wait a while.
assistant
Sure.
user
Thanks for being waiting, We didn't found any reservation by this name.
assistant
That's ok. Thank you for your help.
user
Thank you for reaching us.
assistant