Hi.
user
Hello.
assistant
Myself Eric Hernandez.
user
How can I help you today?
assistant
I need to cancel my reservation as my schedule got cancelled. Can you please help me?
user
Ok, I am here to help you. Please wait for a moment.
assistant
Thank you for reacting positively, sure I will wait for your response.
user
Sorry Eric, no reservation found under your name.
assistant
It's ok, anyway thank you for the information.
user
My pleasure, have a nice day.
assistant