Hello.
user
Hello.
assistant
I am Cynthia Campbell.
user
How may I support you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please be on hold.
assistant
Sure, I will wait for your response.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for opting us.
assistant