Hello.
user
Hello, how can I serve you today?
assistant
I am Anthony Nelson. I want to cancel my reservation, will you help me to cancellation my ticket?
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thanks for your time, sorry no reservation found with your name.
assistant
Ok, thanks for information.
user
Thank you for reaching us, have a nice day.
assistant