Hi.
user
Hello, how may I assist you today?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name for the cancellation process?
assistant
Sure, I am Thomas Baker.
user
Sorry, as per your concern I can not amend your reservation. as your reservation is not found as per our records.
assistant
It's ok, thanks for checking my reservation status.
user
Welcome, thank you for reaching us.
assistant