Hello.
user
Hello. How can I assist you?
assistant
I am Ashley Thomas, want to cancel my reservation. Please help me.
user
Ok, can you wait a moment I will check the records?
assistant
Sure.
user
Thank you for waiting, I am sorry to inform there are no reservation found on your name.
assistant
That's fine, thank you.
user
Thank you for assisting me. Thank you for connecting with our agency.
assistant