Hello. My name is Brenda Evans.
user
Hello, How can I support you today?
assistant
I just want to cancel my recent reservation, as my NBA play offs match has been cancelled. Can you aid me with cancellation?
user
Sure, we are gleeful to help you for cancellation. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thanks for your help.
user
Thank you for reaching us.
assistant