Hello.
user
Hello, welcome to GLA travel agency. How can I assist you now?
assistant
Actually 1 month back I had booked a ticket in Delta airline, I heard a news about the airlines service is not. So I want to cancel my reservation.
user
Sure, please let me know your good name.
assistant
The flight ticket was booked in name of Elizabeth Evans.
user
Sorry, I have not found any reservation under your name.
assistant
That's fine. Thank you for your help.
user
It's my pleasure, have a good day.
assistant