Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
Sure, my name is Amanda Hill.
user
Please hold on a moment.
assistant
Ok, take your time.
user
Amanda Hill, no reservation has been found on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant