Hello.
user
Hello.
assistant
I am Kathleen Thompson.
user
How can I assist you now?
assistant
Can you cancel my flight reservation? As my cricket match is postponed due to bad weather in a stadium in Chicago.
user
Sure Kathleen Thompson, I will help you with cancelling your reservation.
assistant
Ok.
user
Ok Kathleen Thompson, please be hold on for a moment to check your reservation.
assistant
Ok, take your time.
user
Sorry Kathleen Thompson, no reservation has found under your name to cancel.
assistant
That's fine. May be it is already cancelled. Thank you.
user
Thank you for choosing us, have a good day.
assistant