Hello.
user
Hello, how can I aid you today?
assistant
Can you please change my existing reservation, due to an emergency?
user
Sure, please share your good name?
assistant
My name is Catherine Young.
user
We are glad to inform you that we found a reservation on your name, please share your trip dates?
assistant
My journey dates are on Apr 28th and 30th.
user
Do you need a connecting flight?
assistant
I prefer business class. Yes, I need a connecting flight.
user
Which airports do you want to fly?
assistant
My airport codes are, DEN to PHL.
user
Thank you for your details, we found a connecting flight 1025 in class business. Shall I proceed with a Delta airline?
assistant
Ok, proceed with the booking.
user
Your ticket has been confirmed.
assistant
Thank you for your help.
user
Thank you.
assistant