Hello.
user
Hello, How can I serve you?
assistant
Due to some health issue from last night, I am unable to travel now. Can you please change my existing reservation?
user
Sure, May I know your name?
assistant
Sure, I am Nicholas White.
user
Please wait a second.
assistant
Ok, I will wait.
user
Sorry, No reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for opting us.
assistant