Hello, Jeffery Wilson here.
user
Hello, how can I help you?
assistant
Due to changes in my plan I need to cancel my trip. Please help me.
user
Please wait a while.
assistant
Sure, I will be waiting.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Nothing to worry. Thanks for your help.
user
Thank you for opting us.
assistant