Hi.
user
Hello, how may I aid you today?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, I am here to help you in cancellation.
assistant
Thank you.
user
May I know your good name for further checking?
assistant
My name is Anna Johnson.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us with a query.
assistant