Hello, I am Anna Phillips.
user
Hello, how can I help you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment, I will check your previous reservation and get back to you.
assistant
OK.
user
I am sorry to tell you that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant