Hi.
user
Hello, how can I assist you today?
assistant
Can you help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
Sure, I am Jason Edwards.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
No issues, thank you for your time.
user
Thank you for opting us.
assistant