Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, I will help you. May I know your name?
assistant
Thank you. I am Samuel Scott.
user
Sure, please wait. Let me check your reservation status.
assistant
Ok.
user
No reservation found under your name.
assistant
Ok, no issues. Thank you.
user
You are welcome and thank you for choosing us.
assistant