Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, we are glad to help you.
assistant
Thank you for accepting my request.
user
May I know your good name please?
assistant
Myself Ruth Allen.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Allen, there is no reservation had done on your name.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Thank you for opting us.
assistant