Hello.
user
Hello. How can I help you?
assistant
I am Stephanie Phillips.
user
Ok.
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, please be on hold.
assistant
Ok.
user
There is no reservation found under your name to do cancellation.
assistant
That's ok, no problem. Thank you for reaching us.
user
Thank you for choosing us.
assistant