Hi.
user
Hello, how can I help you?
assistant
Please help me to change my recent reservation.
user
Sure, I am here you with that.
assistant
Thank you.
user
May I know your name to check with the reservation status in our database?
assistant
Debra Smith.
user
Thank you for providing your name. Please bear with me for 2-3 minutes while I check the status.
assistant
Sure.
user
Thank you for waiting, Debra Smith. Debra Smith, regret to inform that there is no active reservation found under your name to change.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant