Hello.
user
Hello, how can I help you?
assistant
 I am Pamela Walker want to book a ticket to NC-CLT to meet my cousins.
user
Sure, I will help you in booking a ticket. May I know your travelling dates?
assistant
My travelling dates are 12/19 and 12/21.
user
May I know your source code?
assistant
I will depart from MN-MSP.
user
There is a direct flight which matches your requirements. Shall I proceed?
assistant
I need a connection flight do not proceed.
user
Sure, thank you for approaching us.
assistant
Thanks for your help.
user