Hello.
user
Hello. How can I provide assistance for you at this moment?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, I am here to aid you. May I know you good name for checking your recent reservation status?
assistant
David Perez here.
user
Ok, please wait for some time.
assistant
Sure.
user
There is no recent reservation found on your name in our data base. Thank you for availing us.
assistant
No problem, I will check with another airline.
user