Hello.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation as my plan at meet my friend has been postponed. Can you help me with that?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
Donald Nelson here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
assistant
Please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching us, have a nice day ahead.
assistant