Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation because I am not feeling well, can you help me?
user
Sure. Let me check your details.
assistant
Ok.
user
May I know your name?
assistant
My name is Deborah King.
user
Sorry. There is no reservation on your name.
assistant
No problem. Thank you for checking.
user
Thank you for choosing us, have a nice day.
assistant