Hello.
user
Hello.
assistant
I am William Thomas.
user
How may I serve you at this moment?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, please wait for few minutes.
assistant
Sure, take your time.
user
There is no existing reservation found on your name in our records. Thank you for reaching us.
assistant
Thank you for checking.
user