Hi.
user
Hello. How can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Jonathan Collins here.
user
Please wait a while.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant