Hi.
user
Hello, how can I serve you today?
assistant
I need to cancel my recent reservation due to health issues. Can you help me in cancellation?
user
Sure, may I know your good name please?
assistant
I am David Lewis.
user
Ok, please wait a while.
assistant
Ok.
user
Thank you for being wait. We found a reservation matching your name. Can I proceed for cancellation?
assistant
Yes, please proceed with the cancellation.
user
Your reservation has been cancelled.
assistant
Thanks for your help.
user
Thank you for being with us.
assistant