Hello.
user
Hello, how may I serve you?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
I am Mary Gonzalez.
user
Kindly, Standby.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant