Hello, My name is Jason Wilson.
user
Hello, How exactly I can serve you the best today?
assistant
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
user
Sure, we are here to help you in that.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thanks for consulting us, wish you a great day.
assistant