Hi, I am Carolyn Nelson.
user
Hello, how can I aid you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I will help you. Please wait for a while.
assistant
Thank you. Ok.
user
Sorry, no reservation found on your name in our reservation list.
assistant
Ok, no issues.
user
Thank you for approaching us, have a nice day.
assistant
Thanks for the help.
user