Hi.
user
Hello. How may I help you at this moment?
assistant
I am Joshua Phillips. Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with that. Can you please wait a minute?
assistant
Sure.
user
Sorry to inform you that, there is no active reservation found with your name in our database to cancel.
assistant
No issues, thank you.
user
You are welcome. Thank you for reaching us.
assistant