Hello.
user
Hello, how may I assist you?
assistant
I am Debra Nelson, previously booked a ticket for attending a meeting but meeting got cancelled. Can you cancel my reservation?
user
Sure, hold on for a moment.
assistant
Take your time.
user
Sorry Debra, there are no reservation found on your name.
assistant
Ok, no issues, thank you for checking.
user
Thank you for choosing us. Have a good day.
assistant