Hi.
user
Hello.
assistant
Betty Evans here.
user
Evans, how may I assist you today?
assistant
Can you please help me to change my reservation?
user
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Sure, I will wait for your reply.
user
I found your reservation, can you share your airport codes?
assistant
My airport code are DFW and ORD.
user
May I know your travelling dates?
assistant
My trip dates are from 08/04 to 08/06.
user
Sorry, no flights as per your details. Thank you for reaching us.
assistant
Ok, no problem. Welcome.
user