Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation because of some urgent work. Can you please help me out?
user
Sure, I will you with that. May I know your name please?
assistant
Thank you, my name is Amy Baker.
user
Please wait for a while.
assistant
Sure, take your time.
user
As per your request I found a reservation under your name, may I know your travelling dates?
assistant
I am happy, the travelling dates are from 01/16 to 01/18.
user
I need your airport codes to proceed further?
assistant
The corresponding airport codes are from AZ-PHX to NC-CLT.
user
Please wait for a minute.
assistant
Sure, make sure that the connection limit should be 1.
user
There is no flight with that connection.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you for your information.
user