Hello.
user
Hello, do you need any help from us?
assistant
I need you to cancel my reservation. Please help me.
user
Sure, could I have your name please?
assistant
My name is Emily Carter.
user
Ok, please allow me a moment.
assistant
Sure, I will take.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
That's ok. Thank you.
user
You are welcome, have a great day.
assistant