Hello.
user
Hello. How can I aid you?
assistant
My name is John Brown. Can you help me to change the reservation I had done recently?
user
Sure, please allow me a moment to check for your status.
assistant
Ok, please take your time I will wait.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, thank you for assisting me with that. May be my brother had change for me.
user
Thank you for reaching us.
assistant