Hi, I am Kathleen Allen.
user
Hello, how can I support you?
assistant
I have a plan to visit my granny house, but due to heavy rains I need to change my reservation. Can you help me with changing?
user
Sure, I will help you. Please wait. I will check the reservation details and let you know.
assistant
Sure.
user
Thanks for your patience. There was no reservation found with your given name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for contacting us. Have a nice journey.
assistant