Hello, I am Margaret Walker.
user
Hello, how may I assist you?
assistant
Due to heavy rains my cricket match got postponed, so I need to cancel my recent reservation. Can you please help me in cancelling?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
We found a reservation on your name, shall I proceed for cancellation?
assistant
You can proceed with cancelling.
user
Your reservation has been cancelled.
assistant
Thank you for your assistance.
user
Thanks for choosing us.
assistant