Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out? Sure, my name is Lisa Gonzalez.
user
Sure, we are here to help you.
assistant
Thank you.
user
 Sorry, no reservation found on your name to cancel.
assistant
It's ok, thank you for the information.
user
Welcome, thank you for reaching us.
assistant