Hello.
user
Hello, How can I amend you today?
assistant
Will you please assist me in cancelling reservation as the invitation which I got to attend for music festival got postponed?
user
Sure, we are here to aid you.
assistant
Thank you.
user
To check with reservation I need your name.
assistant
I am Brian Davis.
user
Please, wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for availing us.
assistant