Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me in cancelling my reservation?
user
Sure, I am glad to help you out with that.
assistant
Thank you for the response.
user
May I know your name to check your reservation status?
assistant
My name is Scott Thompson.
user
Ok, please give me a moment.
assistant
Ok, sure. I will wait for your response.
user
Sorry to inform you that, there is no reservation found on your name in our records to cancel.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant