Hello.
user
Hello. How may I help you today?
assistant
I have to modify the travel dates in the previous ticket which is booked in the month of March, can you please help me to change the details?
user
Sure, I am here to help you with that.
assistant
Thank you for accepting my request.
user
Could you provide me your full name?
assistant
Sure, my name is Virginia Taylor.
user
Ok, please wait for a minute.
assistant
Ok, I will wait for your reply.
user
Sorry say that Taylor, there is no reservation found on your name in our database.
assistant
It's ok, I think the ticket is not booked properly. Anyways thank you for spending your time to search the ticket status.
user
Thank you for approaching us.
assistant
You are welcome.
user