Hello.
user
Hello, how can I aid you for today?
assistant
I need to cancel my flight ticket booking due to some health issues, can you please assist me with that one?
user
I am here to help you about that. Can you please provide your name for checking the reservation status?
assistant
Thank you for accepting my request in positive manner and I am Samantha Jones, you can check with this name.
user
Sorry to say this Samantha Jones, there is no active reservation with your name for cancellation of my reservation.
assistant
No problem with that one, I think it might be cancelled my brother that I have informed him to cancel it. Thank you for your help.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant