Hello.
user
Hello.
assistant
William Perez here.
user
How can I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available on your name William Perez.
assistant
Oh! I think my cousin might have cancelled my reservation. Anyway, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant
Welcome.
user