Hi.
user
Hello, how may I help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you with that. Can I have your name please to check the status of your reservation?
assistant
Thank you. I am Brenda Hill.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for connecting with us.
assistant