Hello.
user
Hello, how may I assist you for the day?
assistant
I am Scott Edwards want to cancel my reservation owing an emergency meeting.
user
Ok.
assistant
 Can you please help me in cancelling?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for opting us.
assistant