Hello.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my existing reservation? As my meeting got postponed at New York.
user
Sure, can I know your name please?
assistant
My previous reservation has done with the name Paul Williams.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That seems something went wrong while booking the ticket previously.
user
Thank you for approaching us.
assistant
Anyways, thank you for providing information.
user