Hello.
user
Hello, how can I help you?
assistant
Can you aid me in changing my recent reservation, which I had done before?
user
Sure, let me know your name please?
assistant
Myself Jerry Phillips.
user
Give me a moment.
assistant
Sure, take your time.
user
Jerry Phillips, Sorry to inform that there is no reservation by your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant