Hello.
user
Hello. How may I support you?
assistant
I am Margaret Robinson. Owing to an emergency, I want to cancel my reservation.
user
Ok.
assistant
Could you help me in the cancellation?
user
Sure, I am here to help you. Please, standby.
assistant
Sure.
user
Thanks for your time, we did not find any reservation on your name to proceed with cancellation.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant