Hi. I am Betty Robinson.
user
Hello. How can I aid you?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Ok, please wait I will revert you in a moment.
assistant
Sure.
user
 Sorry to inform you that no reservation was found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user