Hello,.
user
Hello, how can I help you today?
assistant
I am Stephanie Hall. I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant