Hello.
user
Hello. How may I help you?
assistant
I am Lisa Thompson. I want to change my existing reservation due to postpone of my seminar. Could you please help me?
user
Wait a moment please I will revert you back with the proper information.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name to change it.
assistant
No problem, thank you for the information.
user
Thanks for reaching us, have a good day.
assistant