Hi. I am Linda Nelson.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found with your provided name in our records.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant