Hello.
user
Hello, how may I assist you?
assistant
I am planning to book a ticket from BOS to DCA, can you help me?
user
Ok, may I know your travelling dates?
assistant
I am departing on 01/24 and return on 01/26.
user
Ok.
assistant
But I want to change my reservation.
user
May I know your name?
assistant
My name is Jason Young.
user
Sorry, no reservation found by your name.
assistant
Tha's ok, thank you for your information.
user