Hi.
user
Hello, how can I assist you?
assistant
I want to change my reservation due to health problem, can you hep me?
user
Sure, I am happy to help you. Please wait, let me check your reservation status in our database. May I know your name?
assistant
Sure. Myself Emma King.
user
Sorry King, I have not found any reservation under your name in our database.
assistant
No problem, thanks for checking.
user
You are most welcome.
assistant