Hi, myself Alexander Lopez.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation as my trip got cancelled, can you please do that for me?
user
Alexander Lopez, Please allow me to check your existing reservation for a moment.
assistant
Sure.
user
Please be on hold for a while sir.
assistant
Sure.
user
Thank you for waiting and sorry for the late reply.
assistant
No problem.
user
There is no reservation found by your name.
assistant
That's fine, thank you for checking.
user
Thank you for availing our services.
assistant