Hello.
user
Hello. How may I help you today?
assistant
My name is Jonathan Gonzalez. I am want to make some changes in my existing reservation, can you please help?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
Not an issue, thank you for your valuable time.
user
Thank you for reaching our service.
assistant