Hello.
user
Hello. How can I assist you?
assistant
Myself Thomas Robinson. I want to cancel my flight ticket. Can you please help me with that?
user
Sure Thomas, please wait a moment.
assistant
Ok, thank you.
user
Sorry to say that, there is no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us.
assistant