Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your good name please?
assistant
I am Alexander Perez.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant