Hi, I am Donna Carter.
user
Hello, how may I be at your assistance?
assistant
I need your help in changing my existing reservation owing to my sudden health problem.
user
Please wait a moment.
assistant
Ok, take your time.
user
There is no reservation available on the name. Sorry for inconvenience.
assistant
Not an issue. Thanks for providing the information.
user
Thanks for opting us.
assistant