Hi.
user
Hello. How can I assist you now?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure, I will wait.
user
Can I have your name please to check your reservation status?
assistant
Sure, my name is Daniel Jackson.
user
Sorry Daniel, there is no reservation has found under your name to cancel.
assistant
Ok, that's fine.
user
Thank you for choosing us, have a good day.
assistant
Anyways, thank you for your service.
user
Most welcome.
assistant