Hello.
user
Hello. How can I assist you for the day?
assistant
I have to cancel my previous reservation due to my trip got cancelled because of financial issues. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
Sure, please check my reservation with my name Brian Wilson.
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, we found no reservation on your given name.
assistant
It's ok. I will check my mail once again and contact you soon if any issue raised. Anyway, thank you for your time.
user
Sure, we are here to help you.
assistant
Thank you.
user
Thank you for reaching us.
assistant
Most welcome.
user