Hello.
user
Hello. How can I assist you?
assistant
I am Barbara Walker. I am planning to cancel my reservation, due to some urgent work.Can you please cancel my reservation?
user
Yes, I can help you with that.
assistant
Ok, take your own time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant