Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
Can I have your name please to check the status of your reservation?
assistant
My name is Amy Collins.
user
Amy Collins, no reservation has been found on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant