Hello.
user
Hello, how may I assist you now?
assistant
I have an appointment for the college admission. So I would like to book a ticket  from PHL to PHX.
user
May I know your planned dates for this journey?
assistant
My travel dates are as follows 09/02 and  09/04.
user
Do you need a direct flight?
assistant
I would prefer a connecting flight.
user
Sorry to say, there is no flight available on your mentioned dates. May I know your name for documentation?
assistant
Have you checked with the normal cost.
user
Sorry, there are no flights available with normal cost too.
assistant
My name is Kenneth Thomas. Thank you for your help and time.
user
Kenneth Thomas, sorry for the inconvenience. Thank you for choosing our services.
assistant