Hi, I am John Williams.
user
Hello, may I know how best I can help you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait for a while, I will check the reservation list and revert to you.
assistant
Ok,.
user
Thank you for waiting. Sorry to say no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant