Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation, as my seminar got cancelled suddenly. Can you please help me with this?
user
Sure, I am here to aid you? Please provide me your name to check?
assistant
I am Edward Martin.
user
Please wait while I check.
assistant
Sure.
user
There is no reservation done on your name according to our records.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for choosing our agency.
assistant