Hi.
user
Hello, how may I help you?
assistant
Can you assist me to change my existing reservation as my exams got postponed?
user
Sure, may I know your name please?
assistant
I am Scott Lee.
user
We found a reservation with your given name, please share your new journey dates.
assistant
My journey dates are Mar 20 and Mar 22.
user
May I know your source and destination airport codes?
assistant
My airport codes are from IAD to LAX.
user
Do you want connecting flight or direct flight?
assistant
Yes, I require a connecting flight.
user
Do you have any airline preference?
assistant
I am comfortable with any airline.
user
Do you have any class preference?
assistant
No, thank you for asking.
user
May I know your depart time and return time?
assistant
I do not have any particular timings.
user
Ok, we found an UA airline, flight number: 1014, price: 100 with one connection.
assistant
Ok, proceed for booking.
user
Your flight ticket has been confirmed in economy class.
assistant
Thank you for booking.
user
Thank you for choosing us.
assistant