Hello.
user
Hello.
assistant
Katherine Baker here.
user
How can I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am gleeful to help you to cancel your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Oh! I think the ticket was not reserved properly while I am booking. Anyway, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant