Hi.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to cancellation of my trip. Please help me with it.
user
Sure, we are gleeful to help you in cancellation. Could you please provide your name to check your previous reservation status?
assistant
Reservation was done by the name Cynthia Thomas.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your patience. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Fine, thanks for the information.
user
Thank you for choosing us. Have a good day.
assistant