Hello.
user
Hello. How can I assist you?
assistant
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
user
Ok, sure. May I know your name?
assistant
Thank you for considering my request. My name is Debra Jones.
user
As per your request, I have searched your reservation and it was cancelled by me.
assistant
Oh! That's great, thank you so much for your help in cancellation.
user
Thank you for reaching us.
assistant