Hello, I am Brian Allen.
user
Hello, how may I help you?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Surely, I will help you. Can I have a moment?
assistant
Sure, take your time.
user
Sorry, there is no ticket existing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user