Hi.
user
Hello, how may I aid you?
assistant
I am Dorothy Johnson. I would like to change my reservation to new locations, could you help me with that?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my database.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you for reaching us, have a nice day.
assistant