Hello.
user
Hello, how may I aid you today from my end?
assistant
Can you please chgeck with my previous booking status and help me with changing my journey dates?
user
Sure, I am here to help you out. Please provide me your respected name.
assistant
My name is Timothy Mitchell.
user
Please allow me a moment to check the reservation status.
assistant
Sure.
user
Sorry  Timothy Mitchell, there is no active reservation on your name in our database.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user