Hello.
user
Hello. how can I help you?
assistant
I am Dennis Smith. I want to cancel my recent reservation, due to some health issues. Can you please help me out?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Ok, take your own time.
user
I am very sorry to say, There is no reservation found with your name in our database.
assistant
That's ok, thank you for you quick response.
user
Thank you for approaching us, have a nice day.
assistant
Your are most welcome.
user