Hi, I am Justin Walker.
user
Hello, in what way can I help you out?
assistant
Can you please cancel my reservation as the crafts festival which I planned to attend got postponed?
user
Sure, I am perky to help you. Hold on, I will check and let you know the status.
assistant
Ok.
user
Sorry, there is no reservation with your name.
assistant
It's ok, thank you for your information.
user
Thank you for reaching us.
assistant