Hi.
user
Hello, how can I provide assistance to you?
assistant
Can you please assist me with flight ticket cancellation process that I am unable to travel my trip?
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
May I know your good name?
assistant
My name is Jacob Thomas.
user
Ok, please wait for a while.
assistant
Sure, I can wait.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
It's alright, thank you for your information.
user
Thank you for opting us.
assistant