Hi.
user
Hello. In which way I can aid you at this moment?
assistant
I am Kathleen Robinson, want to cancel my recent reservation due to some emergency. Please help me out with that.
user
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Thank you and sure, take your time.
user
There is no previous reservation available under your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant