Hello.
user
Hello. How may I assist you?
assistant
I would like to amend my reservation, can you help me in that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Jason Collins.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Jason Collins, we regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant