Hello.
user
Hello, how may I support you?
assistant
My football tournament is cancelled due to heavy rains, so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, we are here to serve you. May I know your name please?
assistant
My name is Nicole Evans.
user
Ok, Nicole Evans, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no reservation has found based on your name in our database.
assistant
That's not a problem. Thanks for your kind information.
user
Thank you for availing us, have a nice day.
assistant