Hi.
user
Hello.
assistant
Stephanie Martinez here.
user
How may I assist you?
assistant
I want to cancel my previous booking. Can you help me?
user
Sure, I am here to help you out.
assistant
Ok, I will be waiting for your response.
user
Stephanie Martinez, we haven't found any reservation under your name in our database.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for approaching us.
assistant
Most welcome.
user