Hello.
user
Hello.
assistant
I am Jack Edwards.
user
How may I help you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Jack, no reservation has been found on your name in our database.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant