Hello.
user
Hello, how can I address you today?
assistant
Yesterday I have booked a ticket to Houston but your agent misplaced my origin code from Houston to Boston. Can you please change my reservation?
user
Sure, we are mirthful to change your recent reservation. May I know your name?
assistant
Sure, I am Susan Thompson.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for availing us.
assistant