Hi.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Mark White.
user
Please be on hold to check.
assistant
Sure, I will wait.
user
There is no reservation found on your name in our records.
assistant
Ok, not an issue. I will try with the another booking agency. Anyways, thank you for your service.
user
Thank you for reaching us, hope you have a great day.
assistant