Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I'm happy to help you with that. Can I know your good name please?
assistant
I am Brenda Robinson.
user
Ok, please wait for a while.
assistant
Sure.
user
Brenda Robinson, I have searched your reservation details in our database but there is no active reservation found under your name to do changes in that.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant