Hi.
user
Hello, how can I serve you?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
It's my pleasure to help you. Can you please share me your name?
assistant
I am Joshua Parker.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting, Joshua Parker. Sorry, there is no active reservation found under your name to amend.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for reaching us.
assistant