Hello,. I am Matthew Davis.
user
Hello, how may I assist you?
assistant
I would like to change my existing reservation due to my planned examination dates has been postponed. Can you please help me?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, no worries at all.
user
Thanks for choosing us.
assistant
Thank you for your service.
user