Hello.
user
Hello. How may I assist you today?
assistant
I am Samantha Garcia, I would like to cancel my reservation due to heavy rains at my destination place. Will you help me in cancellation?
user
Yes, I am here to aid you. Please hold on, I will revert to you.
assistant
Sure.
user
Reservation was not found on your name to proceed further.
assistant
That's Ok.
user
Thank you.
assistant
Thanks for your support.
user