Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, may I know your name?
assistant
Sure, my name is Katherine Hall.
user
Ok, please wait a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant