Hello.
user
Hello.
assistant
Melissa Edwards here.
user
Edwards, how can I assist you?
assistant
Can you please help me in booking the ticket from CLT to IAD?
user
Sure, I will help you. Could you please let me know your travel dates?
assistant
Sure, my travel dates are 10/10 and 10/12.
user
Ok, please wait for a moment.
assistant
Sure, I'll wait.
user
Sorry Edwards, there are no flights available on your preferred dates.
assistant
That's ok, thank you for giving the information.
user
You are welcome and thank you very much for contacting us.
assistant