Hi.
user
Hello, how may I address you?
assistant
Could you please help me in changing my existing reservation?
user
Sure, will you please let me know on what name it was made formerly?
assistant
It was made under the name Ashley Martinez.
user
Ok, let me check the status and revert you.
assistant
Sure.
user
Thanks for waiting, I have gone through the list but could not find any reservation active under your name in our data base.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user