Hello.
user
Hello, how may I assist you for today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your name to check the reservation status?
assistant
My name is Brian Smith.
user
I regret to say this Smith, there are active reservations with your name to cancel.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome, thank you for reaching out here.
assistant