Hello.
user
Hello. How can I assist you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me with changing?
user
Sure, please wait a moment.
assistant
Ok, I will wait.
user
May I know your name please?
assistant
Janet Martinez here.
user
Sorry to say that, there is no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us.
assistant