Hello.
user
Hello, how can I help you today?
assistant
Can I know if it is possible to cancel the reservation I had did recently?
user
Sure, can I have your name please?
assistant
Ok, please check for the name Virginia Phillips.
user
Ok, please wait for a while.
assistant
Ok, I will wait for your response.
user
Thanks for waiting, we found a reservation on your name and successfully cancelled.
assistant
That is great.
user
Thank you for opting us.
assistant
Thank you for assisting me.
user