Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, my name is Elizabeth Taylor.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us, have a nice day Elizabeth Taylor.
assistant