Hello. I am Sandra Turner.
user
Hello, how may I assist you?
assistant
I had planned to go on a vacation, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I am glad to help you. Please wait a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, I did not find any reservation on your name in my database.
assistant
That's ok. Anyways, thank you for helping me.
user
Thank you for choosing us, have a nice day.
assistant