Hello.
user
Hello. How may I guide you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
Lisa Hernandez here.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting, but I am very sorry to say that, there is no active reservation found on your name in our database to change it.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant