Hello, I am Sarah Lee.
user
Hello, how may I help you now?
assistant
Due to technical issues, I want to cancel my reservation. Can you help me with it.
user
Ok, wait a minute. I will check and cancel it as per your request.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
No issues. Thank you.
user
Thanks for communicating with us.
assistant