Hi. I am Frank Jones.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, due to demise of my grand mother. Can you help me in my changing reservation?
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there was no reservation found on your given name.
assistant
Not an issue. Thank you for your quick response.
user
Thank you for opting us.
assistant