Hi.
user
Hello. In what way, may I address you now?
assistant
I am not feeling well to travel so, can you please cancel my recent reservation?
user
Ok. For cancellation of the reservation, help me with your name please.
assistant
Ok, My name is Carol Martin.
user
There is no reservation with your name.
assistant
That's ok, not a problem.
user
Thanks for approaching us.
assistant
Thanks for the response.
user