Hello.
user
Hello. How may I assist you?
assistant
My name is Catherine Roberts, can you help me to cancel the recent reservation I had done?
user
Sure, I am here to help you out.
assistant
Ok, thank you for the positive response.
user
Wait a moment please. Catherine Roberts, we regret to inform you that there is no reservation found on your name in our records.
assistant
That is ok, thank you for assisting me with my concern.
user
Thank you for choosing us.
assistant