Hello.
user
Hello. How can I aid you?
assistant
I need to change my existing reservation as my scheduled is postponed by next month. Can you please help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
The reservation is under the name Linda Edwards.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
That's fine, thank you for checking.
user
Thank you for reaching us, have a good day.
assistant