Hello, my name is Kathleen Smith.
user
Hello Smith, how can I assist you today?
assistant
I have to attend an event in Charlotte, can you please help me to book the ticket from DTW to CLT?
user
Could you please tell us your dates of journey for further process?
assistant
Sure, I will depart on 11/16 and return back from CLT on 11/18.
user
Southwest airlines with flight 1023 for you with 1 connection.
assistant
Happy to hear that, you can book the ticket for me.
user
Your ticket is booked with price 100.
assistant
Thank you very much.
user
You are welcome.
assistant