Hello.
user
Hello, how can I assist you today?
assistant
As my seminar got rescheduled, so I want to change my reservation. Can you please change my reservation?
user
Sure, to check the existing reservation may I know your name?
assistant
Frank Phillips is my name.
user
Sorry there is no reservation found on your name.
assistant
Ok, no issue.
user
Thanks for choosing us.
assistant
Thanks for your service.
user