Hello.
user
Hello. How can I aid you?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, provide me your name?
assistant
Gary Taylor here.
user
Ok, please wait I will revert you.
assistant
Sure.
user
Sorry, no reservation was found on your name in our data base.
assistant
No issue, Thanks for the information.
user
Thank you for availing us.
assistant