Hello.
user
Hello, how can I give assistance to you?
assistant
I want to cancel my reservation due to bad weather conditions at my destination place, so please help me.
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
To check your previous reservation, May I know your name?
assistant
Sure, I am Mary Jackson.
user
Thanks for providing your name, please standby.
assistant
Ok, I will wait.
user
Thanks for waiting, we found a reservation on your specified name. Shall I proceed for cancellation?
assistant
You can proceed.
user
Sure, your ticket has been successfully cancelled.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant