Hello.
user
Hello, how can I assist you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you. Please help me with your good name.
assistant
My name is Paul Scott.
user
Sorry, there is no active reservation on your name.
assistant
No issues, thank you for the checking.
user
Thank you for opting us.
assistant