Hi.
user
Hello, how may I aid you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed?
assistant
Charles White here.
user
Ok, please wait.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant