Hello.
user
Hello, May I now your good name?
assistant
I am Elizabeth Adams.
user
How may I help you?
assistant
Owning an emergency I had request for the change my existing reservation.
user
OK. Please wait for a moment I will check and let you know the information.
assistant
Sure.
user
We found that there is no reservation found with your name.
assistant
That's fine, thank you for the details.
user
Thank you for opting us.
assistant