Hello, I am Steven Hill.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, please hold on a moment.
assistant
Ok.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting us.
assistant