Hi,.
user
Hello, how can I help you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, may I know your name please?
assistant
My name is Richard Adams.
user
Ok, please wait for a moment.
assistant
OK.
user
We found a reservation with your name. Shall I cancel it?
assistant
Ok, you can proceed with cancellation. Thanks for the help.
user
Your flight ticket has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant