Hello.
user
Hello, how can I render you today?
assistant
I want to change my reservation due to some emergency work at Office, so please help me to change.
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Michael Lopez.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant