Hello.
user
Hello, how may I assist you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, we are perky to serve you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Raymond Edwards.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant