Hello, I am Jerry Martinez.
user
Hello. How may I aid you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Could you please help me?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
That's fine, thank you for the information.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the valuable information.
user
Thank you for availing us.
assistant