Hi.
user
Hello. How may I assist you now?
assistant
I need to change my reservation as my plan to go for shopping got postponed. Can you help me?
user
Ok, may I know your name to check please?
assistant
I am Timothy Walker.
user
Timothy Walker, I found your reservation. May I know your airport codes?
assistant
My origin is ORD and destination is BOS.
user
May I know your journey dates?
assistant
I will start on Jan 4th and return on Jan 6th.
user
Do you need a connecting flight?
assistant
Yes, I need 1 lay by.
user
May I know your other specifications?
assistant
No.
user
Flight-1020 is available for you with 1 connection. Can I book it for your trip?
assistant
Fine, please go ahead.
user
Your ticket is reserved with American Airlines.
assistant
Thanks for your support.
user
Thank you for choosing our services.
assistant