Hi.
user
Hello, how can I help you?
assistant
Can you please help me with changing my previous reservation for my health checkup?
user
Sure, may I know your name please?
assistant
My name is Dorothy Brown.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user