Hello.
user
Hello. How can I aid you?
assistant
I am Carol Rodriguez. Please help me in cancelling my recent reservation.
user
Sure, we are euphoric to help you.
assistant
Thank you.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant