Hi.
user
Hello, how may I best serve you today?
assistant
Owing to an emergency, my badminton tournament got cancelled. So I request you to cancel my existing reservation?
user
May I know your good name please?
assistant
Sure, I am Paul Johnson.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform, there is no reservation found with your given name.
assistant
Ok, no worries at all.
user
Thank you for choosing us help.
assistant
Thank you for your support.
user