Hello, this is Michael Smith.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to some changes in weather conditions. Can you help me in that?
user
Sure, we are here to assist you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no reservation found in your name.
assistant
Ok, it is not an issue. Thank you.
user
Thank you for choosing us, have a good day.
assistant