Hello.
user
Hello. How can I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with that. May I know your name please?
assistant
Thank you, my name is Gary Robinson.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry, I did not find any reservation on your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant