Hello.
user
Hello.
assistant
I am Elizabeth Anderson.
user
How can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure Anderson, I will help you to cancel your reservation.
assistant
Thank you.
user
Please hold on for a moment to check your previous reservation.
assistant
Ok, take your time.
user
Sorry Anderson, no active reservation is found in our data base to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant