Hello.
user
Hello. How may I assist you?
assistant
Can you please assist me to change my active reservation as my meeting was changed?
user
Sure, may I know your travel dates please?
assistant
I have planed to travel on Nov 06th and return on Nov 08th.
user
May I know your name please?
assistant
Kathleen Jones.
user
Kathleen Jones, we haven't found any reservation under your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant