Hello.
user
Hello. What can I do for you?
assistant
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
user
May I know your good name to check with your previous booking?
assistant
Sure, I am Jason Anderson.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform you Jason Anderson, there is no flight available by your name.
assistant
Ok, Thank you.
user
Thank you for connecting with our services.
assistant