Hello.
user
Hello, what can I do for you at this moment?
assistant
Due to shortage of holidays my trip has been cancelled. Can you please cancel my recent reservation?
user
Sure, I am here to help you. Can I have your good name for checking with your recent reservation status?
assistant
I am Mary Wilson.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
Thank you for your time, there is no recent reservation find on your name in our records.
assistant
Ok, that's not an issue.
user
Thank you for approaching us for the cancellation.
assistant
Thanks for your response.
user