Hello.
user
Hello, how may I aid you?
assistant
Due to some health issues, I want to change my reservation. Can you help me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
To proceed further, we need your name.
assistant
Sure, Betty Jones here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, we are sorry to inform you that there was no reservation found on your given name to change it.
assistant
Ok, thanks for the information.
user
Thank you for opting us.
assistant