Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, please tell me your name.
assistant
I am Donald Baker.
user
Sure, please wait for a while. Sorry, there is no reservation with your name to cancel further.
assistant
Ok, no problem.
user
My pleasure.
assistant
Thank you for your information.
user