Hello.
user
Hello.
assistant
Ashley White here.
user
How may I be in your helping hands today?
assistant
I just want to change my existing reservation due to abnormal weather condition?
user
Sure, I am here to do that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant