Hello.
user
Hello. How can I assist you today?
assistant
I am Jeffrey Thompson here. I want to cancel my recent reservation, as my exams got cancelled. Can you please help help me out with it?
user
Ok, please can you wait a moment I will check?
assistant
Yes, I will wait for your response.
user
Thank you for waiting, sorry as per your need I can not cancel your reservation because the ticket is not booked as per the records.
assistant
Ok, no problem. Anyways, thanks for the information.
user
Thank you for choosing our agency.
assistant