Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation which is under my name, as my holiday trip has been cancelled.
user
Ok, may I know your good name please?
assistant
Sure, my name is Helen Phillips.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
You are welcome.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issues.My brother might have cancelled my reservation. Thank you for checking.
user
Thank you for connecting with us.
assistant