Hi.
user
Hello, could you please tell us for what help you approached us?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled due to some strange climatic conditions.
user
Ok, could I have your name please?
assistant
Sure, my name is Jeffrey Collins.
user
Ok, please allow me a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are welcome.
assistant