Hello.
user
Hello. How may I aid you?
assistant
I need some help in changing my previous flight ticket booking, can you please assist me with that one?
user
May I know your name?
assistant
Thank you for your positive response and my name is Margaret Garcia.
user
We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you.
assistant
Welcome.
user