Hi.
user
Hello, how may I assist you?
assistant
Due to some emergency, I need to change my earlier reservation. Can you help me in changing the reservation?
user
Sure, may I know your good name for further process?
assistant
Thank you. I am Katherine Clark.
user
Thank you for sharing your good name, please give me a minute.
assistant
Sure, take your time.
user
No reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant