Hello.
user
Hello, how can I help you today?
assistant
Can you cancel my reservation which was booked last week?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Anna Edwards.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant