Hello.
user
Hello, how may I aid you today?
assistant
Myself Debra Lewis. I want to change my existing your reservation, due to some health issues. Can you help me?
user
I am glad to help you out. Please allow me a moment to check with recent reservation on your name.
assistant
Ok, I will wait for your response.
user
Sorry Debra Lewis, there is no active reservation on your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us.
assistant