Hi.
user
Hello.
assistant
I am Paul Campbell.
user
How may I serve you today?
assistant
Due to some health issue, I need to change my previous reservation. Can you help me in that?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name.
assistant
It's ok. Thank you.
user
Thank you for reaching us.
assistant