Hello.
user
Hello.
assistant
Jason Walker here.
user
 Jason Walker. How can I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure  Jason Walker, Can you give me a minute?
assistant
Sure, take your own time.
user
I am really sorry to inform that there is no reservation by the name  Jason Walker.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for reaching us.
assistant