HI.
user
Hello. How can I assist you now?
assistant
Can you please help me out in changing my recent reservation? As my client meeting has been postponed.
user
Sure, I will help you with that. Can I have your name please to check your reservation status?
assistant
Sure, my name is Katherine Thompson.
user
Ok, please be hold on for a moment to check reservation status.
assistant
Sure, I'll wait.
user
Sorry Katherine Thompson, no reservation has found under your name to change.
assistant
That's ok, thank you for giving the information.
user
Thank you for choosing us, have a good day.
assistant