Hi.
user
Hello, how may I oblige you for the day?
assistant
I would like to cancel my reservation which was made on the name of Jack Hernandez. Can you help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your name to cancel. Shall I cancel it?
assistant
Yes please.
user
Your reservation has been cancelled.
assistant
Thank you for the cancellation.
user
Thank you for choosing us.
assistant