Hello.
user
Hello.
assistant
Jonathan Taylor here.
user
Taylor, how may I aid you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Thank you, take your time to check.
user
Taylor, there is no any active reservation with your name in my database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant