Hi.
user
Hello, may I know how best I can help you today?
assistant
My name is Kathleen Walker. Can you help me to change the reservation which I had done last month?
user
Sure, I am here to help you in that.
assistant
Ok, thank you for positive response.
user
Please stay online, I will check the previous list and revert to you.
assistant
Ok, please take your own time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, that is not a problem. Thank you for the information provided.
user
Thanks for choosing us, have a great day.
assistant