Hello.
user
Hello, may I know how best I can help you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Michelle Allen.
user
Ok, please wait a minute.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us, have a nice day.
assistant