Hi. This is Mary Young.
user
Hello. How can I assist you today?
assistant
I am unable to cancel my recent reservation, can you please help me in cancelling my reservation?
user
I am here to help you with that.
assistant
Thank you.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok, not a problem. Thanks for the information.
user
Thank you for reaching us.
assistant