Hello.
user
Hello. How can I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you, please hold on for a moment to check your reservation status. May I know your name please?
assistant
My reservation was done under the name Melissa Clark.
user
Clark I found your reservation, can I cancel it?
assistant
Yes, please cancel my reservation.
user
Your ticket is successfully cancelled.
assistant
Thank you for your service.
user
It's my pleasure.
assistant