Hello.
user
Hello. How may I aid you at this moment?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your good name please?
assistant
My name is Daniel Carter.
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant