Hello.
user
Hello. How can I aid you?
assistant
I am  Paul Gonzalez here. I want to change my previous travelling dates. Can you please help me out in changing my existing reservation?
user
Sure, I am here to help you in amending your reservation.
assistant
Thank you for considering my request.
user
Please allow me a moment to check for your status.
assistant
Sure, take your own time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, there are no is active reservation have been found under your name in our database to amend it.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for reaching us.
assistant
Thank you for your kind service.
user