Hello, I am Justin Smith.
user
Hello. How may I oblige you today?
assistant
I intend to cancel my reservation due to bad weather at my place. Can you help me with the cancellation?
user
Sure, wait a moment i will check whether the reservation is existed or not.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found by this name.
assistant
That's fine, Thank you for the response.
user
Thanks for opting us.
assistant