Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, due to my friend did my reservation earlier. Can you please aid me with that?
user
Sure, may I know on what name ticket has been reserved?
assistant
Sure, please check my status on the name of Nicholas Wright.
user
Please wait, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's Ok, not an issue.
user
Thank you for contacting us.
assistant
Thanks for your information.
user
Welcome.
assistant