Hello,.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you help me with that?
user
Sure, may I know your name please?
assistant
Deborah Rodriguez, is my name.
user
Ok, please wait for a moment.
assistant
Ok, I will wait.
user
Unfortunately, there was no reservation found with your name.
assistant
Ok, not a problem. Thanks for your assistance.
user
Thank you.
assistant