Hello.
user
Hello.
assistant
My name is Alexander Walker.
user
How may I help you, Walker?
assistant
The doctor has cancelled the appointment for me. So, can you please cancel my reservation?
user
Sure. Please wait a minute while I check for the status of your reservation.
assistant
Ok, take your time.
user
Walker, no reservation has been found on your name in our database.
assistant
That's fine, thank you for providing the information.
user
Thank you for approaching us.
assistant