Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to heavy rains. Can you help me for this one?
user
Sure, I am perky to help you. Please, share me your name to check your reservation status.
assistant
Sure, Andrew Johnson here.
user
Ok, please wait for a moment.
assistant
Sure.
user
We have found a reservation on your name. Shall I proceed by cancelling?
assistant
Yes, you can proceed with cancellation.
user
Ok, your reservation has been cancelled.
assistant
Thank you for the help.
user
Thanks for reaching us, have a good day.
assistant