Hi.
user
Hello. How can I help you today?
assistant
Owing to emergency, I need to change my recent reservation. Please help me in that.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
I am Kenneth King.
user
Sorry, no reservation found on your name to change your reservation.
assistant
No problem, thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant