Hello.
user
Hello, may I know your name?
assistant
Donna Anderson is my name.
user
Ok, How can I assist you?
assistant
I am unable to travel to airport to board my flight due to severe accident in my way to airport. Can you assist me with cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your patience, There was no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant