Hello.
user
Hello, how can I aid you?
assistant
I am Laura Collins from Phoenix. I would like to change my recent reservation, can you help me with this?
user
Sure, I am glad to help you in modifying your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your previous reservation status.
assistant
Sure, take your own time.
user
Sorry Collins, there is no active reservation found under your name in our database to amend it.
assistant
That's fine, thanks for your information.
user
Thank you for availing our service.
assistant