Hello.
user
Hello.
assistant
I am Raymond Edwards.
user
How can I assist you today?
assistant
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's fine. Thank you for you service.
user
Welcome, have a great day.
assistant