Hello.
user
Hello, how may I guide you today?
assistant
My name is Carol Parker. My plan to reach New York to participate in fishing tournament is cancelled due to heavy rain, so I want to cancel my reservation. Can you help me with that?
user
Sure, I will help with cancelling. Please give a minute, While I will check in the list and get back to you.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
Ok, thank you for the information.
user
Thank you for approaching us, hope to see you again.
assistant