Hello.
user
Hello, how may I guide you today?
assistant
Can you please help me to change my reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
My name is Linda Thompson.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for connecting with us.
assistant