Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, can I know your name?
assistant
My name is William Mitchell.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Sorry, there is no active reservation found with your name in our records.
assistant
Anyway, thanks for the information.
user
Most welcome.
assistant