Hello.
user
Hello, how may I aid you?
assistant
Virginia Nelson here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, please wait for a minute to check your details.
assistant
Ok, I will wait.
user
Sorry to say, no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant