Hello.
user
Hello, how can I support you today?
assistant
Please cancel my ticket on the name of Steven Lewis, due to heavy rains at my destination place.
user
Sure. Please wait for a few minutes, I will check with the reservation list and revert to you.
assistant
Sure.
user
thank you for waiting, we did not find any reservation on your name.
assistant
No problem, thanks for your support.
user
Thank you for availing us.
assistant