Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation due to my health problem, so can you please help me in cancellation?
user
Sure, could I have your name please?
assistant
My name is Linda Smith.
user
Sorry, there is no reservation matching with your name in our portal to cancel further.
assistant
No problem, thank you for the information.
user
You are welcome, have a great day.
assistant