Hello,.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation as my exam got postponed.
user
Sure, I am happy to help you. May I know your name?
assistant
I am Emma Lewis.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for being patient, There was no reservation found on your name to change it.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for connecting with us.
assistant