Hi.
user
Hello, how can I assist you today?
assistant
Can you please assist me in cancelling my reservation as my schedule to attend for semester exams got postponed?
user
Sure, let me know your name.
assistant
I am Anthony Thomas.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, no reservation found on your name Mr.Thomas.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us.
assistant