Hello.
user
Hello. How may I aid you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Kathleen Garcia.
user
Ok, wait for a mean while please.
assistant
Sure.
user
Sorry to say, that there is no reservation found as per your name.
assistant
That's fine, thank you for your service.
user
You are welcome.
assistant