Hi.
user
Hello, how can I provide assistance to you?
assistant
I am Jessica Wilson.
user
Ok.
assistant
I want to cancel my reservation, can you help me in that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant