Hello.
user
Hello. How may I assist you today?
assistant
I have made an earlier reservation to attend for a seminar, due to some issues seminar has been postponed. Can you please aid me? Please help me to change my reservation.
user
Ok, may I know your name to check with the previous reservation.
assistant
Thanks for accepting my request, Virginia Williams is my name.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
Ok, thank you.
user
Thank you for reaching our service.
assistant