Hi.
user
Hello.
assistant
I am Andrew Young.
user
How can I assist you?
assistant
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
user
Ok, please wait.
assistant
OK.
user
Sorry, no reservation found on your name to cancel.
assistant
Oh! It's ok, no problem thank you for your services.
user
Most welcome.
assistant