Hi,.
user
Hello, how can I amend you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Amanda Carter.
user
Please wait.
assistant
Ok.
user
Thanks for waiting, there is a reservation found on your name and it has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant