Hello.
user
Hello.
assistant
Am I talking to flight ticket booking agency?
user
Yes, you are at right place. How can I aid you at this moment?
assistant
Recently my brother had booked a flight ticket from your agency, but now because of severe accident happened to him, he is unable to travel in a flight. Can you please help me out with the cancelling of my brother's recent reservation?
user
Sure, I will help you in cancelling his flight ticket.
assistant
Thank you for that.
user
On which name he had reserved a flight ticket?
assistant
He had reserved it under the name of Karen Adams.
user
Please wait a moment, I will check his previous reservation status and I'll revert back to you.
assistant
Ok, take your time.
user
Sorry, I have not found any reservation on his name.
assistant
Oh! But my brother said that he have reserved it to San Francisco with a price of 500. Can you please recheck once again?
user
But still there is no reservation found in his name.
assistant
Ok, I'll contact you later after inquiring my brother with his complete details.
user
Ok, no problem with that. You can reach any time with our service. Thank you for contacting us.
assistant
Thank you for the help you have done to me. Have a great day.
user
You are always welcome.
assistant