Hi.
user
Hello, How can I help you?
assistant
As my plan to meet my parents but due to bad weather conditions I need to change an existing reservation. Can you help me with this?
user
Sure. May I know your name?
assistant
I am Charles Collins.
user
Thanks for providing your name. There is no reservation found with your name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thanks for your information.
user