Hello.
user
Hello. How may I help you today?
assistant
I am Jeffrey Scott. I want to change my existing reservation. Could you help me with that?
user
Sure, please wait a moment, let me check with your details.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to change.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching our service.
assistant