Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, please provide me your name to check the reservation?
assistant
I am Sharon Brown.
user
Sorry, there is no reservation with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant