Hello.
user
Hello.
assistant
I'm Nancy Rodriguez.
user
How can I help you today?
assistant
My scheduled examination dates has been postponed, so I would like to change my recent reservation.
user
Ok, please allow me a moment while I check for the previous reservation in our data base.
assistant
Sure.
user
I appreciate your patience. Nancy, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant