Hello.
user
Hello.
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I am Christine Lee.
user
Sorry Christine Lee, there are no flights reserved on your given name formerly.
assistant
No problem, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant