Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation as I got hospitalized last night and I cant travel. Can you cancel the reservation made on name David Carter?
user
Sure, please wit a moment.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation found by this name.
assistant
That's Ok.
user
Thank you for picking us.
assistant
Thanks for your response.
user