Hello.
user
Hello.
assistant
I am Nancy Moore.
user
How can I assist you?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Sure, I can help you with that. Please be on hold.
assistant
Sure, take your own time.
user
Nancy, there is no reservation found under your name to do cancellation.
assistant
That's fine, thanks for your information.
user
Thank you for choosing us, have a great day.
assistant