Hi.
user
Hello. How may I help you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can I know your name?
assistant
Sure, my name is Ashley Allen.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant