Hello.
user
Hello, how may I aid you?
assistant
I am George Hill. Can you help me in changing my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant