Hello.
user
Hello, how may I help you?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure. May I know your name?
assistant
Ok, please check your records for the name James Rodriguez.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok, please take your own time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
You are welcome and thank you for choosing us.
assistant