Hello,.
user
Hello, How can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you, can I have your name?
assistant
Sure, I am Ruth Johnson.
user
Ok, Please wait.
assistant
Ok.
user
Thanks for waiting, we found a reservation on your name and it has been cancelled.
assistant
Ok, thanks for your help.
user
Thank you.
assistant