Hello.
user
Hello.
assistant
I am Jeffrey Lopez from New York.
user
How may I assist you today?
assistant
I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please be on hold to check your previous reservation.
assistant
Ok.
user
Sorry to inform you that, there is no reservation on your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, hope you have a great day.
assistant