Hello.
user
Hello.
assistant
Timothy Thompson here.
user
How can I you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, we couldn't found any reservation details in our database.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
 Thank you for reaching us.
assistant