Hi.
user
Hello, how may I assist you today?
assistant
The event which I am planning to attend has been cancelled. Could you help me in cancelling my reservation?
user
Sure, I will help you with this. May I know your name please?
assistant
My name is Cynthia Johnson.
user
Ok, please wait for a moment.
assistant
Sure, take your time.
user
Sorry Cynthia, there is no reservation found as per your name to cancel your reservation.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant