Hi.
user
Hello, how may I best serve you today?
assistant
I would like to cancel my recent reservation due to heavy rainfall in our place. Will you help me in this?
user
Sure, let me know your good name please?
assistant
I am Gary Collins.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Thank you.
user
Thanks for availing us, have a nice day.
assistant