Hello. I am Kevin Hall.
user
Hello, how can I provide service to you?
assistant
Due to sudden work, I need to change my reservation. Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name to change.
assistant
Ok, not an issue. Thank you.
user
Thank you for approaching us.
assistant