Hello.
user
Hello, how can I assist you today?
assistant
I am Ryan Martin.
user
Ok.
assistant
I want to change my reservation due to sudden demise of grandmother. Can you help me?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for checking.
user
Thank you for availing us.
assistant