Hello.
user
Hello.
assistant
I am Richard Harris.
user
How can I oblige you for the day?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, we will help with that. Please wait for a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant