Hi.
user
Hello, how can I provide service to you?
assistant
I just want to cancel recent reservation due to ongoing tornado at my destination. Can you help me in this?
user
Sure, can I have your name to check in the reservation list?
assistant
Sure, I am Andrew Williams.
user
Sorry, we do not found any reservation in your name to cancel.
assistant
It's ok, not an issue. Thank you for your information.
user
Thanks for your approach.
assistant