Hi.
user
Hello, how may I help you today?
assistant
I would like to cancel my reservation because I am not feeling well. Can you please help me out?
user
Sure, I can help you with that.
assistant
Thank you.
user
May I know your name for checking your reservation to cancel it?
assistant
Sure, my name is David Garcia.
user
Please wait a moment, let me check.
assistant
Sure.
user
I found your reservation successfully, would you like me to cancel it?
assistant
Sure, you can cancel.
user
Ok, your reservation is cancelled.
assistant
Thank you very much.
user
Welcome, hoping that you will recover soon.
assistant