Hello,.
user
Hello,. May I know your name please?
assistant
My name is Ryan Adams.
user
How may I assist you?
assistant
I want to cancel my recent reservation due to medical emergency. Can you please aid me with this?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time.
assistant
My pleasure.
user
Sorry, we did not find any active reservation in your name.
assistant
It's ok, no problem. Thanks for your quick response.
user
Thank you for your approach.
assistant