Hello.
user
Hello.
assistant
I am Shirley Wright.
user
How may I help you out?
assistant
Can you please help me to cancel the past ticket? Because I am unable to catch the flight due to some health issues.
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you for accepting my request.
user
Sorry, there are no reservations found.
assistant
It's ok, not a problem. Thank you for your time.
user
Thank you for reaching us.
assistant
You are welcome.
user