Hello.
user
Hello. How may I help you?
assistant
As my plan to watch a movie at orpheum theater got postponed, can you help me with changing my reservation please?
user
Sure, I am here to help you. May I know your name?
assistant
Sure, my name is Karen Roberts.
user
Please be online for a while, let me check your reservation status in our database.
assistant
Sure, take your time.
user
I am sorry to inform you that there is no reservation found under your name in our database.
assistant
That's ok, thank you for the response.
user
You are welcome and thank you for choosing us.
assistant