Hello.
user
Hello, how may I assist you?
assistant
I am Daniel King. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, please wait for a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Oh! It may not be booked properly due to server issues while booking.
user
Thank you for contacting us.
assistant
Anyway, thank you for your time.
user