Hello, I am Dorothy Adams.
user
Hello, how may I assist you today?
assistant
As my schedule of attending any conference got cancelled, can you please help me in cancelling my reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant