Hi. I am Donna Turner.
user
Hello, how may I assist you today?
assistant
I need to cancel my existing reservation as my plan to go for holiday trip got cancelled. Can you please cancel it?
user
Sure, Please wait a minute.
assistant
Sure.
user
Sorry to inform you that no reservation found on your given name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for opting us.
assistant