Hello.
user
Hello, how can I assist you for the day?
assistant
I want to change my recent reservation, Can you please help me in that?
user
May, I know your good name?
assistant
My name is Susan Lopez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant