Hi. I am Kimberly Adams.
user
Hello, How may I aid you the best today?
assistant
I want to cancel my recent reservation as my visit to Boston has been cancelled. Help me with it.
user
Sure, I can help you. Please wait.
assistant
Sure.
user
Sorry, no reservation has found with your name.
assistant
Its ok, thank you.
user
Thanks for approaching us, have a nice day.
assistant