Hi.
user
Hello. How may I provide assistance to you?
assistant
Frank Edwards here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait a moment.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant