Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you in cancelling your ticket. May I know your name to cancel?
assistant
Sure, myself Amy Taylor.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
My pleasure.
user
Amy Taylor, your reservation is found in our database and it is cancelled.
assistant
Thank you for the service.
user
Thank you for reaching us.
assistant