Hi.
user
Hello. Can you please tell me how may I help you?
assistant
I need to cancel my reservation as I am suffering with fever. can you help me about that?
user
Sure, I will help you with that. Can you please tell me your name to check the ticket status?
assistant
Thank you for considering my request. My name is David Hall.
user
Please give me a couple of seconds, I will check the ticket status and revert back to you.
assistant
Sure.
user
I regret to inform you, there is no reservation found on your name to cancel.
assistant
Not an issue with that, anyways thank you for the information.
user
You are welcome. Thank you for choosing us.
assistant