Hello.
user
Hello.
assistant
I am Ronald Martin.
user
How can I help you for today?
assistant
I need to cancel my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Yes, I can help you.
assistant
Thank you.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for contacting us.
assistant