Hi.
user
Hello.
assistant
I am Elizabeth Wright.
user
How may I amend you?
assistant
I want to change my existing reservation as my examgot rescheduled. Please help me out.
user
Sure, I will help you. Please wait a while.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
That's fine, thank you.
user
Thank you for reaching our service.
assistant