Hi.
user
Hello, how may I help you?
assistant
Due to the continuous raining, my badminton tournament rescheduled to future dates. So I had a request to you to change my existing reservation?
user
May I know your name?
assistant
Sure, I had a recent reservation with name Deborah Gonzalez.
user
Please wait for sometime, I will check and get back to you.
assistant
Sure.
user
We are sorry to inform, there is no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thank you for reaching us.
assistant
Thanks for your kind service.
user