Hello.
user
Hello, how can I support you today?
assistant
As my family trip got cancelled, so I need to cancel my reservation. Can you please help me in cancelling?
user
Sure, May I know your name?
assistant
Stephen Adams is my name.
user
Ok, please wait for a couple of seconds.
assistant
Sure, I will wait.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting us.
assistant