Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Anna Williams.
user
Yes Anna.
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I will change your reservation, please wait for a moment to check your reservation status.
assistant
Sure, I will wait.
user
Anna, there is no any active reservation with your name in my database.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your service.
user