Hi.
user
Hello.
assistant
Kimberly Lopez here.
user
How may I help you?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please wait a moment I will revert you back with the proper information.
assistant
Ok.
user
Thanks for your patience, there is no flight reserved with your name.
assistant
That's ok, thank you for your help.
user
Thanks for contacting us.
assistant