Hello.
user
Hello, how can I assist you today?
assistant
I made a reservation earlier to attend for a seminar, due to weather conditions I need to cancel it,. Can you assist me with cancellation?
user
I am euphoric to help you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation on your name to cancel it.
assistant
Ok, I will wait.
user
To proceed further, May I know your name?
assistant
Sure, my name is Sharon Brown.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thanks for your help.
user
Thank you for opting us.
assistant