Hi.
user
Hello.
assistant
I am Gary Johnson.
user
How can I assist you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, will you please give me a moment?
assistant
OK.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem, thanks for the information.
user
Welcome, have a great day.
assistant