Hello,.
user
Hello.
assistant
I am Edward Martinez.
user
How may I aid you today?
assistant
I have planned to go for a tour with my colleagues, but I met with an accident. Please change my existing reservation.
user
Sure, I am here to help you. Please give me a minute.
assistant
Ok.
user
Thanks for being patient, there is no reservation found on your name to change.
assistant
No issues, thanks for the response.
user
Thank you for availing us, hope to serve you again.
assistant