Hello.
user
Hello. How can I assist you today?
assistant
I am Lisa Parker. I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your own time.
user
Lisa, there is no reservation found under your name.
assistant
That's fine. Thank you for your service.
user
Thank you for contacting us.
assistant