Hello.
user
Hello.
assistant
I am Kevin Phillips.
user
How can I aid you for the day?
assistant
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
user
Sure, I am here to help you with that reservation cancel.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
There is no active reservation found with your name in our database to cancel it.
assistant
No problem, thank you.
user
Thank you for reaching us, have a great day.
assistant