Hello.
user
Hello.
assistant
I am Thomas young, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure Thomas, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Thomas sorry to intimate, no reservation is found on your name in our records.
assistant
It's ok, thank you for your help.
user
Thank you Thomas for utilizing our agency.
assistant