Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, I will help you with this.
assistant
Thank you.
user
Can you please provide the name to check the reservation status?
assistant
Sure, myself Susan Roberts.
user
Susan Roberts, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant