Hello. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Hello, how may I aid you today? Sure, I am here to solve your concern in cancelling the flight ticket.
assistant
Thank you.
user
May I know your name to check the reservation status on your name in our database.
assistant
I am Rebecca Hall.
user
Sorry Rebecca Hall, I got a result by fetching your name in reservation changing panel that is " No reservation Found for this user". Its means that the reservation is in inactive mood.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant