Hello.
user
Hello. How may I assist you?
assistant
Can you please help me with changing my previous reservation now?
user
Sure, I will help you. Please help me with your name to check your reservation status.
assistant
My booking was done with the name of Donald Martinez.
user
Thank you for providing your name, please wait a moment.
assistant
Ok, I will be waiting for your response.
user
Donald Martinez, no reservation has been found on your name in our records.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
Most welcome.
user