Hello.
user
Hello, how may I help you today?
assistant
Could you please help me to cancel my recent reservation as my trip got postpone due to bad weather conditions?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Lisa Jones.
user
Please wait for a moment.
assistant
Sure.
user
There is a reservation found as per your name, shall I cancel it?
assistant
Yes, you can cancel the ticket.
user
Ok, your reservation has been cancel.
assistant
Thank you for your help.
user
You are welcome.
assistant