Hello.
user
Hello, what can I assist you for today?
assistant
I want to cancel my recent reservation, due to same health problem. Can you help me?
user
I will try my best for serve you about your ticket cancellation.
assistant
Thank you.
user
Can you please mention your name to check the reservation status in your name?
assistant
Sure, I am Karen Nelson.
user
I am unable to help you Nelson because there is no active reservation under your name to cancel in our data.
assistant
Ok, not an issue. Thank you for your information.
user
My pleasure, thank you for reaching out here. Hope you have a nice day.
assistant