Hello.
user
Hello, how may I assist you?
assistant
Paul Smith this side.
user
Yes, Paul.
assistant
I want to cancel my previous reservation due to my flu, can you please help me?
user
Sure, I will help you out. Please allow me a moment to check the previous reservation details on your name.
assistant
Ok, take your time and let me know my reservation status.
user
Smith, I found a reservation on your name and I cancelled it.
assistant
Ok, please cancel my booking for now. I will travel later.
user
Thank you for reaching us.
assistant
Thank you for helping me with cancellation.
user