Hello.
user
Hello, how may I aid you today?
assistant
I would like to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
My name is Charles Hall.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Thank you for your valuable time, unfortunately no reservation found with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant