Hello.
user
Hello, how can I assist you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation.
user
Sure, may I know your name?
assistant
Ok, I am Samuel King.
user
Thank you. Please wait, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, Thank you for your service.
user
You are most welcome.
assistant