Hello.
user
Hello.
assistant
Gregory Anderson here.
user
How may I help you?
assistant
Due to strange climatic conditions, I want to postpone my trip to some other dates. Can you please help me out?
user
Sure, please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant