Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation due to postpone of my interview. Could you please assist me in this?
user
Sure, Please wait a moment I will check and let you know.
assistant
Ok.
user
Can you help me with your name?
assistant
I am Cynthia Hernandez.
user
Sorry, no reservation found on your name.
assistant
That's ok, not a problem. Thank you for your information.
user
Thank you for reaching us.
assistant