Hello.
user
Hello, how can I support you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Joseph Hall here.
user
Sorry, there is no active reservation on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant