Hello.
user
Hello, how may I aid you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Donna Hall.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for opting us.
assistant