Hello.
user
Hello. In which way I can aid you today?
assistant
Can you help me to change my recent reservation?
user
Sure, I will aid you with that. Can you please mention your name for further process?
assistant
My name is Frank Robinson.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant