Hi. I am Melissa Thomas.
user
Hello, how can  I render you?
assistant
I want to book a flight ticket to Chicago from New York, can you book me a direct flight?
user
Sure. Let me know your scheduled dates of travel.
assistant
Ok, my travelling dates are 09/19 and return on  09/21.
user
Can you please mention your journey airport codes?
assistant
Ok, my airport codes are NY-LGA and IL-ORD.
user
Do you need a lay by within your journey?
assistant
I need a connecting flight.
user
Ok, please wait a minute.
assistant
Ok.
user
We found a AA airline with flight number 1022 and price of 100 matching your details.
assistant
Please proceed with booking.
user
Your booking is done.
assistant
Thank you.
user
Thank you for reaching us.
assistant