Hello,.
user
Hello, how may I address you?
assistant
I am Katherine Carter. Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, thank you.
user
Thanks for availing us.
assistant