Hi.
user
Hello.
assistant
Due to ill health, I'm planning to cancel my recent reservation. Please help me with that.
user
Sure, I am happy to help you. May I know your name?
assistant
Sure, my name is Ruth King.
user
Thank you. Please be online for a while.
assistant
Sure, I'll wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are welcome and have a nice day.
assistant