Hi.
user
Hello. How can I assist you now?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you with that. Can I have your name please?
assistant
My name is Timothy Rodriguez.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry Timothy Rodriguez, no reservation has found under your name to cancel.
assistant
No issues. Thank you.
user
Thank you for choosing us, have a good day.
assistant