Hello, I'm Joshua Lopez.
user
Hello Joshua, how can I assist you today?
assistant
I'm planning to cancel my recent reservation, as I heard that there will be heavy cyclone in coming days. Please help me with that.
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found under your name.
assistant
That's ok, may be it went wrong while I was doing reservation.
user
Thank you for your response. You are welcome.
assistant
Thank you for your service.
user