Hello.
user
Hello, how may I address you?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, will you please let me know your name?
assistant
Rebecca Campbell here.
user
Ok, please allow me few minutes.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant