Hello.
user
Hello, how may I assist you today?
assistant
Will you please help me in changing my reservation as my plan to go for heritage tour got postponed?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Karen Jackson.
user
Sorry Jackson, there is no reservation found as per your name.
assistant
That's Ok, thanks for your assistance.
user
You are welcome.
assistant