Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my existing reservation due to an emergency. Can you aid me?
user
Sure, I will help you with that. Please provide your name.
assistant
Sure, I am Rebecca Miller.
user
Please give me a moment.
assistant
Take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No issues. Thank you for checking.
user
Welcome, have a great day.
assistant