Hello.
user
Hello,. How can I serve you?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues.
user
Sure, may I know your name please?
assistant
Sure, my name is Ashley Smith.
user
Please be on hold.
assistant
Ok.
user
Sorry Ashley Smith, we did not find any reservation on your name.
assistant
No worries, thank you for your valuable time.
user
Thanks for contacting us.
assistant