Hello.
user
Hello, how can I aid you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Sharon Roberts.
user
Please wait while I'll check your reservation status.
assistant
Sure.
user
Sharon Roberts, there is no active reservation found under your name to do changes in that.
assistant
Ok, that's not a problem.
user
Thank you for choosing us.
assistant
Thanks for your information.
user