Hello.
user
Hello, how can I provide assistance to you?
assistant
I would like to change my reserved airline ticket due to health issues, Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name, then I can search the reservation list easily?
assistant
I am Justin Robinson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you.
user