Hello, I am Samantha Smith.
user
Hello Samantha Smith, how can I assist you today?
assistant
I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, we will help you for cancellation. Please wait for a moment, I will check and notify you the present status.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for availing us.
assistant