Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Janet Davis.
user
Please allow me a moment.
assistant
Sure, I will wait.
user
I found your reservation and successfully cancelled it.
assistant
That's ok. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant