Hello. Sandra Nelson here.
user
Hello, how may I help you?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you.
user
Thank you for connecting with us.
assistant