Hello.
user
Hello.
assistant
I am Anna Hill.
user
Anna, how may I aid you?
assistant
Due to change in my plans to visit Minneapolis, I would like to change my existing reservation. Will you help me with this?
user
Sure, please give me a moment to check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for contacting us.
assistant