Hello.
user
Hello, what type of service you are expecting from my side?
assistant
Eric Williams here. I would like to cancel my reservation due to bad weather conditions at my destination location, can you please help me out?
user
I am glad to help you about that Eric.
assistant
Thank you.
user
After checking our booking list I am not able to find a single reservation under your name to cancel. Sorry for the inconvenience.
assistant
That's ok, no problem. Anyway thank you for the information.
user
You are most welcome, thank you for reaching out here.
assistant