Hello,.
user
Hello. How can I serve you today?
assistant
I am Kathleen Carter. I want to change my existing reservation due to some issues, can you please help me with that?
user
Please wait for a while.
assistant
Sure.
user
Unfortunately we did not find any reservation on your given name in our data base.
assistant
Ok, not an issue.
user
Thank you for approaching us.
assistant
Thank you for your information.
user