Hello.
user
Hello, how may I abet you?
assistant
Owing to an emergency, I want to change my existing reservation with the name of Helen Green.
user
Ok.
assistant
Can you help me in changing my reservation?
user
Sure, I will help you. Please wait a minute.
assistant
Thank you.
user
Thanks for your time, we did not find a reservation on your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for approaching us.
assistant