Hello.
user
Hello.
assistant
I am Jeffrey Lopez.
user
How may I aid you?
assistant
I would like to change my existing reservation due to typical climatic conditions at my visiting place, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your information.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, not an issue. May be my previous reservation was not done properly.
user
That's ok.
assistant
Thank you for providing information.
user
Thanks for reaching us, have a nice day.
assistant