Hello, Larry Gonzalez here.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation, due to postponement of concert to be held at the place where I wanted to visit. Can you please help me out?
user
Sure. Please wait a moment.
assistant
Ok.
user
Sorry Larry, no reservation found under your name.
assistant
Ok, no problem. Thank you for your time.
user
Most welcome.
assistant