Hello.
user
Hello.
assistant
Mark White here.
user
How can I assist you?
assistant
Can you please help me with cancelling my previous booking? My doctor suggested me to avoid travelling.
user
Ok, please wait.
assistant
Ok, I will be waiting for your response.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
Most welcome.
user