Hi.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation due to my exams are postponed. Can you help me for that one?
user
Sure, I am here to help you with this. May I know your good name please?
assistant
Sure,Ronald Evans here.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry Evans, there is no reservation found as per your name to change it in your database.
assistant
No issues, thank you for the information.
user
You are welcome.
assistant