Hi.
user
Hello, how may I help you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you with that. May I know your good name please?
assistant
I am Joseph Gonzalez.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thanks for checking.
user
Thank you for reaching us, have a nice day ahead.
assistant