Hi.
user
Hello, how can I serve you?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Ok, I am Donald Garcia.
user
Please wait for a while.
assistant
Take your time.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thanks for checking.
user
Thank you for choosing us.
assistant