Hi.
user
Hello.
assistant
I am David Nelson.
user
How can I help you out?
assistant
I would like to change my existing reservation, can you please help me in changing?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we did not find any active reservation on your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant