Hi.
user
Hello, how may I help you now?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will help you with that. May I know your good name?
assistant
Thank you, I am William Collins.
user
Please wait for a moment, while I check for the reservation.
assistant
OK.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
assistant
Ok, no problem. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant