Hello.
user
Hello, how can I serve you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with it.
assistant
Thank you.
user
May I know your name please?
assistant
I am Kenneth Miller.
user
Please wait for a while.
assistant
Sure.
user
We don't have any reservation on your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you.
assistant