Hi.
user
Hello. How can I serve you?
assistant
Please help me to change an existing reservation as my plan to meet my grand parents got postpone due to my health issues.
user
Sure, We are here to assist you.
assistant
Thank you.
user
May I know your name?
assistant
I am Laura King.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for choosing us.
assistant