Hi.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation due to my health issue, so can you please help me with changing my reservation?
user
Sure, I can help you. May I know your name?
assistant
My name is Edward Anderson.
user
Please wait a while.
assistant
Ok.
user
Thanks for being waiting. We didnt found any reservation by this name.
assistant
No problem, thank you.
user
Thank you for contating us.
assistant