Hello.
user
Hello. How may I abet you?
assistant
Can you help me with cancellation due to heavy rainfall at my destination?
user
Sure, please provide your good name to check the reservation list?
assistant
Dorothy Hill is my name.
user
Please hold on a moment.
assistant
Sure.
user
Thanks for your time. We found a reservation on your name. Shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled.
assistant
Thanks for your help in cancelling my ticket.
user
Thank you for consulting us. Have a great day.
assistant