Hello.
user
Hello.
assistant
I am Jennifer Lewis.
user
Jennifer Lewis, how may I assist you today?
assistant
I would like to change my existing reservation, due to hurricanes my planning to meet my grand parents has been postponed.
user
Sure, I will help you. Please allow me a minute.
assistant
Sure.
user
Jennifer Lewis, I am really sorry to inform you that there is no booking done on your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for reaching us. Have a great time.
assistant