Hello.
user
Hello. How may I assist you today?
assistant
Kenneth Garcia here. I would like to change my reservation due to some health issues,can you please help me out with that?
user
Sure, I will try to change your reservation, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry Kenneth Garcia, I could not find any reservation with your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thanks for choosing us, have a great day ahead.
assistant