Hello.
user
Hello.
assistant
Virginia Davis here.
user
Davis, how may I aid you?
assistant
I would like to change my existing reservation due to some health issues, can you please help me in that?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation is available by your name.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us.
assistant