Hello.
user
Hello, How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, May I know your name?
assistant
Thank you for accepting my request, I have reserved it on the name of Ryan Carter.
user
Please wait a second.
assistant
Ok, take your time.
user
Sorry, No reservation found on your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user