Hi.
user
Hello.
assistant
Raymond Moore here.
user
How may I help you?
assistant
Due to some personal reason, I want to cancel my reservation. Please help me in this.
user
Sure just a moment please.
assistant
Sure.
user
I am sorry no reservation found on your name.
assistant
It's ok. Anyway, thank you for your time.
user
Thank you for choosing us.
assistant