Hello.
user
Hello, how may I abet you?
assistant
Due to some emergency I need to cancel my reservation can you help me out cancelling my ticket?
user
Sure, I am here to help you. May I know your good name please?
assistant
Thank you. I am Jack White.
user
Please wait for a while.
assistant
Sure.
user
Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.
assistant
No problem. Thank you for the information.
user
Thank you for reaching us, have a good day.
assistant