Hi.
user
Hello. How can I help you today?
assistant
Can you please help me to cancel my recent reservation as my plan to meet my grand parents got postponed due to my health issues?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
I am Brenda Martin.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant