Hi. I am Dorothy Adams.
user
Hello, how may I aid you today?
assistant
I want to change my existing reservation, due to health issue. Can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while, I will check in the reservation list and get back to you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for consulting us.
assistant