Hi.
user
Hello.
assistant
I am Melissa Wilson.
user
How may I render you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, we did not found any reservation on this name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user