Hello.
user
Hello.
assistant
I am Helen Perez.
user
How can I assist you today?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, will you please give me a moment?
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
Welcome, have a great day.
assistant