Hi.
user
Hello, how can I be of your help today?
assistant
I am Karen Garcia, I want to change my existing reservation as my farewell party got postponed. Can you help me?
user
Sure, we are here to help you. Please wait a moment, I will check the previous reservation list and get back to you.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for consulting us.
assistant