Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please wait a minute.
assistant
Ok, I will wait.
user
May I know your name please?
assistant
Sure, my name is Margaret Hall.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your service.
user
Most welcome.
assistant