Hello.
user
Hello, how can I assist you today?
assistant
I am Steven Collins.
user
Ok.
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant