Hello, Brian Perez here.
user
Hello, how may I help you?
assistant
Due to sudden change in climate, I want to cancel my recent reservation. Can you help me with this?
user
Ok, give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issue. Thanks for your help.
user
Thank you for reaching us.
assistant