Hello.
user
Hello, how may I assist you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can you please provide your name to check the reservation status under your name?
assistant
Sure, my name is Amy Allen.
user
Sorry for the inconvenience, there is no reservations under your name to change Allen.
assistant
Ok, no problem. Thank you for your information.
user
My pleasure, thank you for opting our service. Hope you have a great day.
assistant