Hello.
user
Hello. How can I assist you at this moment?
assistant
Myself Jacob Jackson. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, I will help you with this.
assistant
Thank you.
user
Jacob Jackson, there is no active reservation found under your name in our database.
assistant
Oh! It may not be booked properly while booking.
user
Thank you for contacting us.
assistant
Anyway, thank you for your time.
user