Hello, I am Raymond Phillips.
user
Hello, how may I aid you at this moment?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure. I will help you. Please wait for a moment.
assistant
Thank you.
user
Sorry, there is no ticket on your given name in our list to cancel.
assistant
That's ok, it might be changed by my friend before.
user
Welcome. Thank you for reaching us, have a nice day.
assistant
Welcome. Can you please recheck my ticket?
user
Yes Raymond, due to technical issue it was not showing earlier, now it is showing. Shall I cancel it?
assistant
Ok, please proceed to cancel.
user
Your ticket is cancelled successfully. Thank you for reaching us.
assistant
Welcome.
user
You are welcome.
assistant