Hello.
user
Hello, how can I help you for the day?
assistant
I am Margaret Green want to change my reservation, can you please help me out?
user
Sure, I am here to help you with this. Please hold for a moment, let me check your previous reservation status.
assistant
Ok.
user
There is no active reservation found with your name in our database to change it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching our agency, have a great day.
assistant