Hello. I am James Moore.
user
Hello, how may I help you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please hold on for a moment.
assistant
Ok, take your time.
user
Sorry, no reservation for the given name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant