Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. May I know your name?
assistant
My name is Sharon Brown.
user
There is no reservation found under your name.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant