Hi.
user
Hello, How can I serve you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, May I know your name?
assistant
Sure, my name is Pamela Harris.
user
Please wait a second.
assistant
Sure, I will wait.
user
We have found a reservation on your name, Shall I cancel it?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant