Hi.
user
Hello, how can I oblige you today?
assistant
Due to health issue, I need to cancel my recent reservation. Please help me with that.
user
Sure, please provide your good name?
assistant
My name is Frank Wilson.
user
Please hold a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found with the given name.
assistant
No problem, thanks for your information.
user
Thank you.
assistant