Hi.
user
Hello, how may I render you?
assistant
I want to change my reservation due to health problem, can you help me?
user
sure, may i know your name to check the status.
assistant
Myself Sharon Gonzalez.
user
Ok, please wait.
assistant
Sure.
user
There is no reservations found by your name.
assistant
No problem, thank you for your information.
user
Thank you for picking us.
assistant