Hello.
user
Hello, how can I help you today?
assistant
Due to some personal work, I want to cancel my recent reservation.
user
Sure, may I know your good name?
assistant
Can you please help me with this?
user
Sure, I will help you.
assistant
Ok, I am Edward Mitchell.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, Thank you for providing information.
user
Thank you for reaching us.
assistant