Hello.
user
Hello, how can I serve you today?
assistant
I am Anthony White. Owing to an emergency, I just want to cancel my recent reservation. Can you aid me with cancellation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant