Hello. I am Patricia Adams.
user
Hello, how can I assist you for the day?
assistant
Due to some emergency problem, I need to cancel my reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation your given name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant