Hello.
user
Hello, how can I aid you?
assistant
Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, I am glad to help you. May I know your name to check with the reservation status?
assistant
Myself Katherine Nelson.
user
Thank you for sharing your name. Sorry, there is no active reservation found under your name to cancel.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant