Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your good name please?
assistant
Stephanie Walker here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant