Hello.
user
Hello.
assistant
My name is Kimberly Clark.
user
How may I assist you?
assistant
Owing to an emergency, I would like to cancel my trip. Can you please cancel my reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Sure.
user
Clark, no reservation has been found on your name in our database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant