Hello.
user
Hello, how can I help you today?
assistant
Please change my active reservation on my meeting was postponed.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Raymond Martinez.
user
Ok, please give me a minute.
assistant
Ok.
user
Thanks for your time, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you  for reaching us.
assistant