Hello, I am Edward Thomas.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my reservation as the arts festival which I have planned to attend got postponed?
user
Sure, we are here to help you. Please wait a moment.
assistant
Thank you. Ok.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
It's ok, thank you for your response.
user
Thank you for availing us.
assistant