Hi, I am Robert Thomas.
user
Hello, how can I serve you?
assistant
My trip to Austin has been cancelled due to an emergency meeting. Can you please cancel my reservation?
user
Sure, please wait for a moment, while I check with your reservation.
assistant
Ok.
user
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you, have a nice day.
assistant