Hi.
user
Hello, how can I serve you today?
assistant
I am Carolyn Green. I want to change my existing reservation due to board exams. Can you help me in this?
user
Sure, I am glad to help you.
assistant
Ok.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant