Hello.
user
Hello, how may I serve you at this moment?
assistant
I am Ryan Scott, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, I will aid you. Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation existing on your name.
assistant
It's ok, thank you for your help.
user
Welcome, have a nice day.
assistant