Hello.
user
Hello. How may I aid you?
assistant
Pamela Hall here. By mistakenly, I was made a wrong reservation. So I want to change my reservation. Can you please help me for that?
user
Yes, I am glad to help you. Please give me a moment.
assistant
Ok.
user
I am sorry that I am unable to find your previous reservation ticket done on your name.
assistant
Thank you for the information.
user
Welcome.
assistant