Hello.
user
Hello, how can I help you today?
assistant
Can you please assist me to change my active reservation as my meeting was postponed?
user
Sure, may I know your good name?
assistant
Myself Nicholas Martin.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant