Hi.
user
Hello.
assistant
Myself Susan Lewis.
user
How can I assist you for today?
assistant
I want to do some changes in my existing reservation, as my friends are not able to come on the dates which we planned before, can you please help me out?
user
Sure, I will help you with that. Please wait for a while, I will check the details.
assistant
Ok.
user
Sorry Susan, there is no reservation found on your name.
assistant
That's ok. Thank you.
user
Do you have any other travelling dates?
assistant
No.
user
Thank you for choosing us, have a nice day.
assistant