Hello.
user
Hello, how may I help you at present?
assistant
Could you please help me to cancel my reservation?
user
Sure, I am here to help you with cancellation. Can I have your good name please?
assistant
Thank you, my name is Elizabeth Johnson.
user
Thanks for providing your name, please standby.
assistant
Sure.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for informing me.
user
Thank you for opting our service.
assistant