Hi.
user
Hello, how can I help you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, may I know your name?
assistant
Stephanie Clark is my name.
user
Give me a minute for checking.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant