Hi. I am Anna Hall.
user
Hello. How may I assist you today?
assistant
I need to cancel my recent reservation as my exams got postponed, Can you please help me with that?
user
Sure, I am here to do that.
assistant
Thank you.
user
I have checked with it, there is no reservation on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for reaching us, have a good day.
assistant