Hello.
user
Hello, How can I assist you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, May I know your name?
assistant
My name is Virginia Carter.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for opting us.
assistant