Hello, I am Dennis Martin.
user
Hello Dennis, how may I help you?
assistant
I want to change my existing reservation, due to an emergency. Can you help me with that?
user
Ok Dennis, I will help you with this. Please, wait a moment let me check the reservation on your name.
assistant
OK.
user
In my search, I found a previous reservation your name. Can I change it Dennis?
assistant
Sure.
user
Please, provide me your location codes?
assistant
My new source is at IAH and destination is at DEN.
user
Share your travel dates please?
assistant
I want to fly on 05/05 and return on 05/07.
user
Here is a direct flight with your request, can I proceed it?
assistant
Ok, please make it confirm.
user
Your ticket has been booked with 1015, and the airline is Southwest.
assistant
Thanks for your excellent customer service.
user
Thank you for reaching us.
assistant