Hello.
user
Hello, how may I help you?
assistant
Due to some issues in my location, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you. May I know your name please to check the status?
assistant
Myself William King.
user
King, there is no reservation found with your details.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant
Welcome.
user