Hi.
user
Hello, How can I assist you?
assistant
Actually I made a reservation for a trip with my friends but it got post pone so I want to change my reservation. Can you help me with it?
user
Sure, May I know your name?
assistant
I am Andrew Mitchell.
user
Sorry, No reservation found on your name.
assistant
Fine, thanks for the information.
user
Thank you for availing us.
assistant