Hi. I am Eric Edwards.
user
Hello, how may I help you today?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your given name.
assistant
No issue. Thank you for the information.
user
Thank you for opting us.
assistant