Hello.
user
Hello. How can I assist you?
assistant
I am Frank Baker. I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want to cancel my reservation, can you help me?
user
Sure Baker.
assistant
Ok.
user
I have found your previous reservation, I have successfully cancelled your ticket.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant