Hello.
user
Hello.
assistant
Patrick White here.
user
White, how can I assist you?
assistant
I want to cancel my ticket due to dense fog.
user
Sure, I will do that for you. Please wait, let me check your reservation status.
assistant
Ok.
user
White, no reservation found under your name in our database.
assistant
It's ok, thank you.
user
You are welcome and thank you for choosing us.
assistant