Hello.
user
Hello, how may I assist you?
assistant
Due to my ill health issue, I would like to postpone my trip to Orlando. Could you please help me by changing My existing reservation?
user
Sure, I will help you. Please be online for a while, I will check your reservation status and let you know.
assistant
Sure, I will wait for your response.
user
Please help me with your name.
assistant
My name is Joseph Clark.
user
Clark, I have not found any reservation by your name in our database.
assistant
Oh! That seems something went wrong while booking the ticket previosuly. Anyways, thank you for providing information.
user
You are welcome and thank you for reaching us.
assistant