Hello.
user
Hello, how may I best support you today?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with this?
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, I am Sharon Martinez.
user
Thanks for your name, please standby.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
Ok, Thank you for your service.
user
Thank you for selecting us.
assistant