Hi.
user
Hello. How may I assist you today?
assistant
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
user
Sure, I will help you.
assistant
Ok.
user
Please help me with your name.
assistant
I am Carolyn Gonzalez.
user
Please allow me a minute.
assistant
Sure.
user
Carolyn Gonzalez, I am really sorry to inform you that there is no reservation done on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us. Have a great time.
assistant