Hello.
user
Hello, how may I aid you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Kimberly Miller here.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for availing us.
assistant