Hello.
user
Hello, how can I oblige you today?
assistant
Can you aid me to cancel my reservation due to an emergency?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I know your good name?
assistant
Patrick Hall here.
user
Please wait for a moment while I check with the reservation.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Thank you for the help.
user
Thank you.
assistant
You are welcome.
user