Hello.
user
Hello, how can I aid you?
assistant
I have a reserved a seat with my name Kevin Lee, now I want to cancel it. Could you help me in this?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please be on hold, I will revert to you.
assistant
Sure.
user
Thanks for holding on, there is no reservation found on your name.
assistant
Ok, thanks for the quick response.
user
Thanks for reaching us.
assistant