Hi.
user
Hello.
assistant
I am Deborah Nelson.
user
How may I help you?
assistant
 Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I will help you. Please, wait a minute.
assistant
Ok.
user
Thanks for your time. There is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant