Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
I reserved the ticket under the name Kathleen Scott.
user
Please allow me a moment.
assistant
Sure, I will.
user
There is no reservation found under your name.
assistant
No issue, anyway thank you for checking.
user
Thank you for contacting us.
assistant