Hi.
user
Hello, how may I help you?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Richard Martin.
user
Just a moment, let me check your reservation status in our database.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Ok, no problem. Thank you.
user
Thank you very much for approaching our agency.
assistant