Hello, I am Timothy Thompson.
user
Hello, how may I assist you?
assistant
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
user
Sure, let me check the reservation list and revert you.
assistant
Take your time.
user
We could not find any reservation by the name you provided.
assistant
No issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user