Hello, I am Pamela Mitchell.
user
Hello, how may I aid you?
assistant
I need to cancel my recent reservation due to postpone of my live event. Could you please help me in doing that?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant