Hello.
user
Hello. How can I help you?
assistant
My name is Melissa Wilson. My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name.
user
Oh! that's sad, please give me a moment for checking your reservation status.
assistant
Sure, take your time.
user
Melissa Wilson, I did not found any reservation by your name.
assistant
Ok, no issues. Thank you for checking.
user
Sorry for the inconvenience.
assistant
No problem.
user
Can I help you with any other information, please let me know?
assistant
No, thank you.
user
Ok, thank you for reaching our services.
assistant
You are welcome.
user
Have a nice day.
assistant