Hi.
user
Hello, may I know your name please?
assistant
I am Ruth Green.
user
How can I aid you?
assistant
I want to change my existing reservation to Los Angeles because my conference has been postponed.
user
Sure, Please wait for a while I while check and revert you.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for choosing us , have a good day.
assistant