Hello.
user
Hello. How can I aid you?
assistant
Due to bad weather My cricket match has been postponed. Can you please cancel my recent reservation?
user
Sure, May I know your name?
assistant
My name is Richard White.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, it's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your response.
user