Hello.
user
Hello. How can I assist you today?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, kindly share your name.
assistant
Sure, my name is George White.
user
Sorry, there is no reservation found under your name to change.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for opting us.
assistant