Hello.
user
Hello.
assistant
I was fallen ill due to which I would like to cancel my recent reservation. Can you help me?
user
Oh! that's sad, may I know your name for checking the status of your ticket?
assistant
My name is Kimberly Edwards.
user
Kimberly Edwards, can you give me a moment to check?
assistant
Sure.
user
Sorry, no reservation found by your name. Are you sure you have booked reservation by our airlines?
assistant
Yes, I am sure but my brother has made cancellation on behalf of me.
user
Do you need help with any other information, please let me know?
assistant
No, thank you for the information.
user
Thank you for choosing our services. Have a great afternoon.
assistant