Hello.
user
Hello, how can I support you today?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Please change my reservation on the name of Carolyn Anderson.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thanks for your support.
user
Thank you for choosing us.
assistant