Hello, I am Alexander Hill.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
user
Sure, we are here to help you. Wait for some time I will check the reservation on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thanks for approaching us.
assistant