Hello.
user
Hello. How can I aid you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, please provide me the name to check for the status.
assistant
Stephanie King here.
user
Please be on hold.
assistant
Ok.
user
Thank you for waiting. Here, there is no active reservation have been found to amend it.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant