Hello.
user
Hello.
assistant
I am Jason Hill.
user
How can I assist you today?
assistant
I would like to cancel my ticket as I am having semester exams, can you please help me out in cancelling the ticket?
user
Please give me a moment for checking the reservation.
assistant
Ok.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Ok no problem, thank you for your services.
user
My pleasure, have a great day.
assistant
Most welcome.
user