Hello.
user
Hello, how may I aid you?
assistant
I am Roberts Lee, help me to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant