Hello, I am Frank Jackson.
user
Hello, how can I assist you?
assistant
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I am happy to help you. Please give me a minute.
assistant
Ok.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for approaching us.
assistant