Hello.
user
Hello, how may I aid you?
assistant
Due to some issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name?
assistant
My name is Pamela Miller.
user
Please give me a moment.
assistant
Sure, take your time.
user
Sorry Pamela Miller, no reservation is available by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant