Hello.
user
Hello.
assistant
Alexander Brown here.
user
How may I support you?
assistant
I need to change my existing reservation as my plan to go for an historical tour got postponed. Can you please check if my reservation is active or not? If it is active, please change it.
user
Sure, please allow me to check with your previous booking.
assistant
Ok.
user
Sorry to say, there is no reservation found by your name.
assistant
Ok, not an issue.
user
Thank you for choosing our services.
assistant
Thank you for the information.
user
Have a nice day.
assistant