Hello.
user
Hello. How can I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, we are happy to help you. May I know your good name to proceed further?
assistant
I am Helen Collins.
user
Ok, please wait for a while.
assistant
Ok.
user
Thanks for waiting, we did not find any active reservation on your name in our data base.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant