Hello.
user
Hello.
assistant
I am Brian Baker.
user
How may I guide you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that. I am sorry to say that there is no flight found under your details.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant