Hello.
user
Hello, how can I assist you?
assistant
My exams are postponed due to heavy rains, can you help me to change dates in my existing reservation?
user
Sure, may I know your name?
assistant
I had done reservation under the name Laura Davis.
user
Ok, please wait  a minute.
assistant
Sure, I will wait for your response. Please take your own time.
user
We found a reservation on your name, can you please provide your travel dates?
assistant
Sure, I am planning to travel on the dates 17 and 19 of the month Mar respectively.
user
May I know your airport codes?
assistant
My airport codes are JFK and DTW.
user
Do you have any specifications?
assistant
Yes, I am looking for a connecting flight.
user
Sorry, there were no flights found on your route.
assistant
So sad to hear that! I will go with other service. Anyway thank you for checking.
user
Thank you for opting us.
assistant