Hi.
user
Hello. How may I assist you?
assistant
Can you please cancel my recent reservation? As I heard that my destination location is having threat by terrorists.
user
Sure, I will help you with your concern.
assistant
Thanks for accepting my request.
user
May I know your name please?
assistant
Sure, I had booked the ticket with the name Samantha Wilson.
user
please hold on a moment.
assistant
Sure, I'll be on hold.
user
Samantha Wilson, no reservation has been found on your name in our database.
assistant
Oh! May be I did a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant