Hello, I am Betty Moore.
user
Hello, how may I help you?
assistant
I want to cancel my ticket due to an emergency. Can you help me?
user
Sure. Please wait for a moment.
assistant
Take your time.
user
Sorry, there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
You are welcome.
user