Hello.
user
Hello, how may I assist you today?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, may I know your name?
assistant
My name is Katherine Turner.
user
Please wait a moment.
assistant
Sure.
user
Found your recent reservation and successfully cancelled.
assistant
Ok, thank you for cancelling my reservation.
user
Thank you for reaching our service.
assistant