Hello. I am Paul Jones.
user
Hello. How can I help you?
assistant
Due to sudden work, I want to change my reservation. Can you please help me with it?
user
Sure, please wait.
assistant
Ok.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us, have a good day.
assistant