Hi.
user
Hello. How may I aid you at this minute?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can I know your name?
assistant
I am Rebecca Johnson.
user
We are regret to say that, there is no reservation found on your name in our database.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user