Hello.
user
Hello, how may I support you?
assistant
Due to sudden changes, my seminar has been postponed. Can you please change my reservation?
user
Sure, will you please share your name?
assistant
Betty Taylor here.
user
Ok, let me check the status and revert you.
assistant
Ok.
user
We found a reservation on your name. Can you share your updated travel dates?
assistant
My travelling dates will be on Dec 15 to Dec 17.
user
May I know your journey points?
assistant
I want to start from OAK and return from PHX.
user
Do you need a lay by?
assistant
I need a connecting flight.
user
Any other requirements?
assistant
No.
user
Ok, let me check the availability.
assistant
Ok.
user
Ok, there is a Delta airline with flight number 1000 going on your route with 1 connection and the ticket cost is 200. Is that fine?
assistant
Ok, proceed for booking.
user
Your request for changing reservation has been processed successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant