Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your good name for further checking?
assistant
Benjamin Miller.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry Benjamin Miller, there is no flight found as per your name in our database.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant