Hello.
user
Hello.
assistant
Scott Parker here.
user
How can I assist you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
user
Sure, I am glad to help you in modifying your reservation. Can you please be hold so that I can check your previous reservation status in our records.
assistant
Thank you for taking my request into consideration. Take your time to check.
user
I really appreciate your patience.
assistant
It's alright.
user
Sorry for inconvenience caused as there is no reservation found under your name in our records to amend it.
assistant
Oh! It might not be done properly at the time of booking due to my server issue. Anyways, thank you for checking my previous reservation and letting me about that.
user
My pleasure Mr. Scott, please go through your mails for more information regarding it. Thank you for approaching us.
assistant
Most welcome.
user