Hi.
user
Hello, how can I help you?
assistant
I am Sharon Lopez. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Please wait a while.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's Fine. Thank you.
user
Thank you for opting us.
assistant