Hello.
user
Hello. How can I help you now?
assistant
Can you please cancel my reservation because my exams was cancelled.
user
Sure, I will help you with that. May I know your name please?
assistant
Myself Barbara Gonzalez.
user
Thank you for your information, please wait for a while.
assistant
Ok.
user
Sorry Barbara, there is no reservation found on your name.
assistant
Ok, that's no an issue. Thank you.
user
Thank you for approaching us, have a nice day.
assistant