Hi.
user
Hello, how may I serve you today?
assistant
I need to cancel my recent reservation due to the Flu.
user
Sure, can I have your name please?
assistant
Sure, my name is Frank Evans.
user
Ok, please wait I will get back to you.
assistant
Ok, take your time.
user
Thanks for waiting, we have not found any reservation on your given name.
assistant
No issues. Thanks for the information.
user
OK, thank you for approaching us.
assistant