Hello. I am Richard Jones.
user
Hello, how can I serve you today?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed.
user
Sure, I am here to help you. Please wait for a while I will check and revert you.
assistant
Thank you. Ok.
user
There is no reservation found on your name in our database.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thank you for your help.
user