Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation because my exam got postponed.
user
Sure.
assistant
Will you help me to change my existing reservation?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your name please?
assistant
Ok, my name is Ronald Davis.
user
Ok, please wait for some time.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant