Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know your name for checking previous reservation?
assistant
Myself George Garcia.
user
There is no reservation found under your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant