Hello.
user
Hello, how may I help you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, may I know your name?
assistant
Please check with name Laura Robinson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your checking.
user