Hello, I am Lisa Baker.
user
Hello, how can I aid you today?
assistant
As my exams got postponed, Can you please change my reservation?
user
Sure, please wait for a moment, I will check and revert you.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, there is no reservation found against your name.
assistant
Ok. Thank you.
user
Thank you for reaching us. Have a colorful day.
assistant