Hi.
user
Hello.
assistant
Dorothy Evans here.
user
How can I help you today?
assistant
Can you help me with the change of flight reservation? As I have changed my plans of visiting my grandparents at New York.
user
Sure, I can help you with that.
assistant
Ok.
user
Ok, please wait a moment.
assistant
Sure.
user
There is no previous reservation available on your name Dorothy Evans.
assistant
Ok, that's not a problem.
user
Thank you for reaching us, have a good day.
assistant
Thank you.
user
Welcome.
assistant