Hello,.
user
Hello, how can I help you today? May I know your good name please?
assistant
I want to cancel my recent reservation which is with the name Jeffrey Allen as my exam got postponed.
user
Sure, please for a moment, I will check and revert you.
assistant
Ok.
user
Thank you for waiting. We are sorry to inform you that, we did not find any reservation with your name.
assistant
No issues, Thank you for the information.
user
Thank you for reaching us. Have a good day.
assistant