Hi,.
user
Hello, how may I serve you?
assistant
I am Robert Edwards. I want to cancel my reservation, can you help me with that?
user
Sure, I will aid you.
assistant
Thank you.
user
Please wait for a minute, I will get back to you.
assistant
Sure.
user
There is no active reservation on your name to cancel.
assistant
Ok, thanks for the information.
user
Thanks for opting us.
assistant