Hi.
user
Hello, how may I help you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, may I know your good name?
assistant
John Taylor here.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for your help.
user
Thank you for opting us.
assistant