Hello.
user
Hello.
assistant
I am Jeffrey Turner.
user
How can I assist you today?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
user
Sure, I can help you with that. Please wait for a while.
assistant
Ok.
user
Jeffrey Turner, there is no reservation found active under your name to do cancellation.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant