Hello.
user
Hello, how may I support you?
assistant
I am Deborah Evans, I want to change my reservation as my plan to meet my cousin is postponed due to bad health. Can you help me with that?
user
Sure, I will help you. Please wait for a while. I will check the reservation list and let you know.
assistant
Sure.
user
Thanks for your precious time. Sorry to inform you that there was no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for approaching us.
assistant