Hello.
user
Hello. How may I help you?
assistant
I am George Johnson. I would like to cancel my flight ticket. Could you please help?
user
Sure, I am happy to help you. Please give me a moment.
assistant
Sure, please take your time.
user
Thank you for waiting, there is no reservation found under your name to cancel it.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for utilising our service and have a nice day.
assistant