Hello.
user
Hello, how may I assist you today?
assistant
Can you please check with my previous booking and help me with cancelling my reservation due to my health issues?
user
Sure, we are here to help you.
assistant
Thank you for your response.
user
Can I have your name to proceed further?
assistant
My name is Anthony Hall.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found with provided name.
assistant
Oh! That's really disappointing to hear from your side. Anyways, thank you for checking.
user
Thank you for availing us.
assistant
You are most welcome.
user