Hi.
user
Hello.
assistant
I am Jonathan Wilson.
user
How can I assist you at this moment?
assistant
Due to my health issues I would like to change my recent reservation which I have done last week to BOS. Can you help me to change my existing reservation?
user
Sure Jonathan Wilson, I will help you with that.
assistant
Good to hear that from you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Jonathan Wilson, no reservation has found under your name to change.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant