Hi.
user
Hello. How may I help you?
assistant
Please help me out in cancelling my recent reserved ticket?
user
Sure, may I know your name?
assistant
Brandon Thomas is my name.
user
Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant