Hello.
user
Hello, how may I support you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, will you please let me know your name?
assistant
Myself Jennifer Campbell.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant