Hi.
user
Hello.
assistant
I am Edward Hall.
user
How may I assist you today?
assistant
I had book a ticket to New York, but now I am not ready to travel. Can you help me to cancel my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Please check.
user
Wait for a moment please, to check your reservation status.
assistant
Sure.
user
Hall, I did not found any reservation with your name.
assistant
That is fine. Thank you for your time.
user
My pleasure, have a nice day.
assistant