Hello.
user
Hello, how can I assist you for the day?
assistant
I am Brandon Smith, I booked a flight ticket for a round trip, now I want to change my reservation so I can get a direct flight. Can you help me with that?
user
Sure, Brandon Smith. Please give me a moment.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, thank you for the information.
user
Thank you for picking us.
assistant