Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you help me to change my recent reservation because my trip dates are postponed, can you help me?
user
Sure, I will assist you with that. May I know your name for further process?
assistant
I am Michael Nelson.
user
Ok, please wait a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant