Hello,.
user
Hello. How could I provide assistance to you?
assistant
Actually, I have to attend a training session in Orlando for a new project which I have signed in the last month, but it has been postponed for the next month. So I need to alter my reservation. Would you be my helping hand in changing my existing reservation?
user
Sure, I will provide assistance for you.
assistant
Thanks for your response for my request.
user
To change your reservation, can I have your name please?
assistant
Please check the reservation list under the name of Sandra White.
user
One moment please, let me check the current status of reservation and revert to you.
assistant
Sure, I will wait for your response.
user
Thanks for being patience. We are hardly tried to find your reservation in our records, but could not find any reservation with your given name.
assistant
Oh! may be reservation was not done properly. Thanks for your excellent customer service.
user
Thank you for communicating with us.
assistant