Hello.
user
Hello.
assistant
Andrew Garcia here.
user
Andrew Garcia, how can I aid you today?
assistant
Can you please check with my previous booking and help me with cancellation? As, my doctor suggested me to avoid travelling.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok, I will be waiting for your response.
user
Sorry Andrew Garcia, there are no flights reserved on your given name formerly.
assistant
Oh! That's very sad to know form your side. Anyways, thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user