Hello, my name is Linda Martinez.
user
Hello, how can I support you today?
assistant
Due to bad weather conditions in Orlando, can you help me to change my existing reservation?
user
Sure, wait for a moment. I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your name.
assistant
Ok fine, thank you.
user
Thanks for reaching us.
assistant