Hello, I am Shirley Scott.
user
Hello, how can I assist you now?
assistant
Owing to an emergency I would like to cancel my recent reservation. Can you help me in doing cancellation?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait, while I check for your reservation.
assistant
Sure.
user
Thanks for waiting, sorry you inform you there is no any reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us, have a great day.
assistant