Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation as my plan to go for holiday trip got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
Let me know your name to check the reservation on your name.
assistant
Reservation is done with the name of Margaret Thompson.
user
Please, standby.
assistant
Ok.
user
Thanks for your time. Sorry to inform you that, there is no reservation found on your name to proceed for cancellation.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us.
assistant