Hi.
user
Hello, how may I help you?
assistant
I am Debra Clark. I need to change my existing reservation as my exams got postponed, Can you please help me with that?
user
Sure. Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user