Hello.
user
Hello.
assistant
Emily Walker here.
user
How may I lend a hand to?
assistant
I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Walker, I am willing to help you for this. Let me check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
Walker sorry for inconvenience, no reservation is found on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you walker for reaching our agency.
assistant