Hello.
user
Hello, how may I assist you today?
assistant
I need you to make few changes in my recent booking. Please help me.
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Thank you. My name is Jennifer Campbell.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant