Hello, I am Scott Wilson.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Sure. Please allow me a moment, I will check the details.
assistant
Ok, take your time.
user
Yes Scott, I have found your reservation. Shall I proceed?
assistant
Ok, please proceed to cancel?
user
Your ticket is been cancelled successfully.
assistant
Thank you.
user
You are welcome. Thank you for reaching us, have a nice day.
assistant
Welcome.
user