Hi.
user
Hello, how may I assist you today?
assistant
I am Joseph Scott. I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to change.
assistant
No issue. Thank you.
user
Thanks for approaching us.
assistant