Hello.
user
Hello, how can I assist you today?
assistant
I am Shirley Clark. I want to change my reservation, as my plan to meet my father is postponed. Can you help me with that?
user
Sure, we are here to help you to change it? Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant