Hello.
user
Hello, how can I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, can you provide your name for checking the reservation status?
assistant
My name is Amanda Collins.
user
Sorry, there is no reservation with your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant