Hello.
user
Hello. May I know your name?
assistant
My name is Jerry Williams.
user
Hi Williams, how can I assist you today?
assistant
Can you help me in cancelling the ticket?
user
Sure, give me a minute.
assistant
OK.
user
Sorry Williams, there is no reservation found on your name.
assistant
That's OK.
user
Thank you.
assistant
Thank you.
user