Hello.
user
Hello. How may I assist you now?
assistant
Can you help me to change my reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
I am Jack Walker.
user
Please wait a moment.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for reaching to our services, hope you have a great day.
assistant