Hello.
user
Hello, how may I assist you at this moment?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Amanda Williams.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant