Hello.
user
Hello, how may I help you today?
assistant
Actually my trip is cancelled due to some financial issues, so I need to cancel my recent reservation. Will you help me?
user
Sure, I can help you with that.
assistant
Thank you.
user
Ok, may I know your name?
assistant
My name in previous ticket is George Adams.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your reply.
user
Sorry Adams, no reservation found on your name in our database.
assistant
It's ok, thank you for searching.
user
Do you need any other help?
assistant
No, thank you.
user
Ok, thank you for reaching us.
assistant