Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation, due to my health issues, so please help me in the cancellation.
user
Sure, we are glad to help you with cancellation. To proceed further, may I know your name?
assistant
Myself Samantha Martin.
user
Thanks for providing your name, please standby.
assistant
Ok.
user
Sorry to inform you that, there was no reservation found on your name to cancel it.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant