Hi,.
user
Hello.
assistant
I am Amy Evans.
user
How may I aid you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Ok, I will help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thanks, we did not find any reservation on your name.
assistant
Ok, thanks for the information.
user
Thank you.
assistant