Hi.
user
Hello, how can I serve you today?
assistant
As my business meeting postponed, I want to cancel my reservation now. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name?
assistant
I am Kevin Green.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for contacting us.
assistant