Hello.
user
Hello, how may I help you?
assistant
Myself Larry Scott. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please be on hold.
assistant
Thank you for accepting my request, I will wait for your response.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant