Hello.
user
Hello. How may I help you at this moment?
assistant
Carol Adams here. I was made a wrong reservation earlier in this week. So can you please help me to cancel my reservation?
user
Sure, I will help you. Can you please allow me some time to check your ticket status?
assistant
Ok, I will wait.
user
Sorry to inform you, I didn't found any reservation on your name in our records.
assistant
Anyway, thank you for the information.
user
You are welcome. Thank you for reaching us.
assistant