Hi.
user
Hello.
assistant
Nancy White here.
user
How can I help you today?
assistant
Can you please help me with changing my reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you for your positive response.
user
I found your reservation, may I know your new travelling airport codes?
assistant
My airport codes are from DFW - LAX.
user
On which dates you want me to book your tickets?
assistant
My journey dates are from Aug 12th to Aug 14th.
user
Do you have any specifications?
assistant
I need a business class reservation only.
user
Please wait a moment.
assistant
Sure, please check for 1 connection flight.
user
Sorry, no flights are available on your particular travel dates.
assistant
Oh! That's really disappointing to know. Anyways, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
Most welcome.
user