Hi.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, my name is Andrew Hall.
user
Please be on hold.
assistant
Sure, I will wait.
user
We regret to inform you that, there is no reservation found on our name in our reservation list.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for approaching us, have a great day.
assistant