Hello.
user
Hello, how can I assist you?
assistant
I have planned to cancel my reservation due to sudden change in weather condition, can you assist me?
user
Sure, I am here to help you. Please let me know your good name.
assistant
Mark Anderson.
user
Sorry, there is no active reservation on your name in our records.
assistant
No problem, thank you for searching.
user
Thank you for contacting us.
assistant