Hi.
user
Hello, how may I oblige you today?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Ok, may I know your good name?
assistant
My name is David Miller.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Thanks.
user
Thank you for opting us.
assistant