Hello.
user
Hello. How can I aid you?
assistant
I am Andrew Hall, I want to cancel my ticket. Can you help me to cancel my ticket?
user
Sure, we are here to help you. Please wait for a while. I will check the reservation status.
assistant
Sure.
user
Thanks for waiting. There was no reservation found on your name.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant