Hello.
user
Hello. How can I assist you?
assistant
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you please help me with this?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. I am Paul Mitchell.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for availing us, have a good day.
assistant
Thank you for the information.
user