Hello.
user
Hello, how may I aid you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name?
assistant
Jacob Thompson.
user
Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant