Hello. I need to cancel my reservation, can you help me out?
user
Hello, how may I assist you for this moment? Sure, I will help you. May I know your name please?
assistant
Please cancel my reservation if it is found on my name that is Benjamin Thompson.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry Thompson, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok, no problem. Thank you for your help.
user
You are welcome.
assistant