Hello.
user
Hello, how may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, please share your good name?
assistant
My name is Janet Carter.
user
Please wait for a while.
assistant
Sure, I will wait for your information.
user
Sorry, no reservation found on your given name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant