Hi.
user
Hello, how can I help you today?
assistant
I am Joshua Martin. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please wait a moment.
assistant
Sure.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for reaching us.
assistant