Hello, my name is Jennifer Baker.
user
Hello, Jennifer. What can I do for the day?
assistant
Due to my press conference has been cancelled so, I want to cancel my recent reservation.
user
I will surely help you with that.
assistant
Can you be my helping hand for cancellation?
user
Please be on hold for a moment, Jennifer.
assistant
Sure.
user
Thank you for waiting, there is no reservation found under your name to cancel.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for choosing us.
assistant