Hello.
user
Hello, how can I help you?
assistant
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you. Please share your name.
assistant
My name is Patrick Williams.
user
There is no reservation on your name in our database.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Thank you for opting us.
assistant
Thank you for providing information.
user