Hello.
user
Hello, how can I help you?
assistant
I am Helen Perez.
user
Ok.
assistant
Can you please help me in changing my reservation as the food festival which I have planned to attend got postponed?
user
Sure Helen Perez, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry Helen Perez, no reservation found on your name in our records.
assistant
It's ok, no problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for your kind information.
user