Hello. I am Eric White.
user
Hello, how may I help you?
assistant
I want to change my existing reservation due to some health issues I could not attend my interview. Will you help me in doing that?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
We found a new reservation on your given name, can you please share your new journey details?
assistant
Ok, my airport codes are ORD - MSP. My travelling dates are 11/08 and 11/10.
user
We found a flight with Southwest airlines, flight number is 1017 with one connection and price is 100.
assistant
Ok, please proceed.
user
Ok, your ticket has been booked.
assistant
Thank you.
user
Thanks for choosing us.
assistant