Hello.
user
Hello. How may I help you?
assistant
I am Brian Johnson.
user
Nice to meet you Brian Johnson.
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Sure, please wait a moment let me check your reservation. There is no reservation under your name.
assistant
That's fine.
user
Thanks for consulting us.
assistant
Thank  you for your service.
user