Hello.
user
Hello. How may I assist you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
My name is Donna Lewis.
user
Please wait a moment.
assistant
Ok.
user
Donna Lewis, no reservation has been found on your name in our database.
assistant
Thanks.
user
Thank you for reaching us.
assistant