Hello.
user
Hello, how can I help you today?
assistant
I am Richard Thomas.
user
Sure, please wait for a while.
assistant
I want to cancel my reservation which was reserved to New York on 09/09.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us.
assistant