Hello.
user
Hello, how can I help you today?
assistant
Can you aid me to change my reservation due to an emergency?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Samuel Lopez here.
user
Ok, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant