Hello.
user
Hello, How can I help you?
assistant
I have made an earlier reservation to attend for a seminar at my university, due to some technical issues it has been postponed. Can you please aid me to change it?
user
Sure, May I know your name?
assistant
Thanks for accepting my request, Emily Nelson is my name.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for opting us.
assistant