Hello.
user
Hello. How may I render you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I'll help you in cancellation. Could you please let me know your name to check the reservation status?
assistant
I am Anna Mitchell.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, we did not found any reservation by your name.
assistant
No issue, Thanks for the valuable information.
user
Thank you for opting us.
assistant