Hello.
user
Hello, how can I support you?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?
user
Sure, I am perky to help you. I need your name to check reservation.
assistant
My name is Amy Smith.
user
Give me a minute.
assistant
Sure.
user
I am here to inform you that, there is no reservation found on your name.
assistant
That's not a problem. Thank you.
user
Thank you for approaching us.
assistant