Hi.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I will help you out in changing your reservation.
assistant
Thank you for considering my request.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure, I will wait.
user
Thank you for waiting. There is no active reservation found with your name in our database to change it.
assistant
Ok, that's fine. Anyways, my name is Jerry Wright.
user
Jerry Wright, thank you for contacting us, have a great day.
assistant
Thank you for your service.
user