Hello.
user
Hello, how may I oblige you today?
assistant
I need your help in cancelling my recent booking. Please help me.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, my name is Samuel Mitchell.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
That's ok. Thank you.
user
Thank you for opting us.
assistant