Hello.
user
Hello, how can I assist you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you please help me in that?
user
Sure, I am here to help you. To cancel your booking, may I know your name please?
assistant
I am Matthew Allen.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no worries. Thanks for your kind information.
user
Thank you for connecting with us, have a good day.
assistant