Hello.
user
Hello.
assistant
Brandon Perez here.
user
Perez, how may I aid you today?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
assistant
Thank you. Sure, take your time.
user
Perez, there is no any active reservation with your name in my database.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
It's my pleasure, have a nice day.
assistant
Welcome.
user