Hello.
user
Hello, how may I support you today?
assistant
Angela Lewis here. I want to cancel my recent reservation due to some bad weather conditions. Can you please help me for this one?
user
Sure, please wait for a while.
assistant
Take your time.
user
Sorry to say that, there is no active reservation found on your name to cancel.
assistant
No issues, thank you for your response.
user
Thank you for opting us.
assistant