Hi.
user
Hello. What can I do for you today?
assistant
I just want to change an existing reservation, can you help me?
user
Sure, please provide your good name please.
assistant
I am Virginia Williams.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant