Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Susan Thomas.
user
Sure, please wait for a moment.
assistant
Sure.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
Thank you.
user
Thank you for reaching us.
assistant