Hello.
user
Hello, how can I help you today?
assistant
The Music festivals at my college got postponed, due to some issues. So, help me in changing my reservation with the name of Jennifer Evans.
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
No problem, I will go for another option.
user
Thanks for reaching us, have a good day.
assistant
Thank you for your information.
user