Hi.
user
Hello.
assistant
Melissa Hall here.
user
How can I assist you at this moment?
assistant
I am having sudden meeting in my office, can you please help me changing my reservation?
user
Sure Hall, I will help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Melissa Hall, no reservation has found under your name to change.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for choosing us, have a good day.
assistant