Hi.
user
Hello, how may I serve you at this moment?
assistant
Please help me to cancel my recent reservation as my meeting got postpone.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Benjamin Robinson.
user
Sorry we did not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant