Hello.
user
Hello, how may I support you today?
assistant
I am Karen Wright. I need to cancel my recent reservation due to postpone of my client meeting. Could you please help me in doing that?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
No problem, thank you for your information.
user
Thanks for approaching us.
assistant