Hello.
user
Hello, how may I help you?
assistant
As my meeting got postponed with my client, can you please help me in changing my existing reservation?
user
Sure, we are happy to help you. Can you please let me know your good name?
assistant
I am Barbara Jones.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant