Hi,.
user
Hello, how may I help you?
assistant
I want to change my existing reservation as my plan to meet my share holder is postponed. Can you assist me with this?
user
Sure, may I know your name for the existing reservation process?
assistant
Sure, Helen Campbell is my name.
user
Please be on hold I will revert to you with the status.
assistant
Sure, I will wait.
user
Sorry, we did not find any reservation in your name.
assistant
Ok, not an issue. Thanks for your kind response.
user
Thank you for choosing our service.
assistant