Hi.
user
Hello, how may I support you?
assistant
I am Melissa Walker. Would it be possible to change my reservation, which I have done with my name?
user
Sure, let me check the reservation status and revert to you.
assistant
Ok, take your time.
user
We could not find any reservation active by the name you provided.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for opting us.
assistant