Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, I am here to help you. Can I have your name please?
assistant
Sure, my name is Matthew Williams.
user
Please hold on a moment.
assistant
Sure, I'll be online.
user
Matthew Williams, no reservation has been found on your name in our database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant