Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, my business conference got postponed.
user
Sure, can I know your name please?
assistant
So I want you to change my existing reservation. Sure, Lisa Baker here.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name in our data base.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for opting us.
assistant