Hello.
user
Hello, how can I aid you for today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
I am here to help you in changing your reservation. Can you please provide your name for checking the reservation status?
assistant
Sure, my name is Brenda Mitchell.
user
Please be on hold for sometime to check the active reservation with your name.
assistant
Sure, take your time.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
Ok, no issues, Thank you for checking.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant