Hi.
user
Hello. How may I help you?
assistant
Myself Anna Smith. I want to cancel my reservation due to some health issues. Can you please help me out?
user
Ok, please wait till I check with your previous booking.
assistant
Ok, take your own time.
user
I'm so sorry to tell you, there is no reservation found by your name.
assistant
It's ok no problem.
user
Thank you for reaching us.
assistant
Thank you for helping me.
user