Hello.
user
Hello, how may I aid you for today?
assistant
Myself Betty Baker. Can you please help me with changing my reservation as my trip got postponed?
user
I am here to help you about that.
assistant
Thank you.
user
Hold on for some time please.
assistant
Sure, take your time.
user
Sorry Betty, I can not found any active reservations under your name to change.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Most welcome, hope you have a nice day.
assistant