Hi.
user
Hello, how may I help you?
assistant
I am Christine Smith. I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with this?
user
Sure, I am here to help you. please wait for a moment to check your details.
assistant
Sure.
user
Thank you for waiting. No reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant