Hello.
user
Hello, how may I aid you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am happy to help you.
assistant
Thank you.
user
I need your good name to check in the reservation list. Please help me with that.
assistant
My name is Rachel Robinson.
user
Sorry, there is no active reservation on your name in our data.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant