Hello,. I am Janet Roberts.
user
Hello, Please inform me, how can I assist you?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
user
Sure, I can change your reservation right now.
assistant
Thank you for considering my request.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to specify that, there is no active reservation found on your name to change it.
assistant
That's ok, not an issue. Thanks for your prompt response.
user
Thanks for consulting us, we hope to serve you again.
assistant