Hello, I am Timothy Thompson.
user
Hello, how may I support you?
assistant
My exams has been postponed. I want to alter my reservation. Can you please help me with it?
user
Sure, please be on hold.
assistant
Ok.
user
We found a reservation in your name. Can I have your journey details?
assistant
I want to fly from CLT to SFO. My travelling dates will be on 09/27 to 09/29.
user
Thank you for the details, we found a flight in an airline Southwest with the number 1027.
assistant
You can proceed to booking.
user
Your flight ticket is reserved.
assistant
Thank you.
user
Thank you for reaching us.
assistant