Hello. I am Jerry Wilson.
user
Hello. How can I aid you?
assistant
I want to change my reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure, I will wait for your information.
user
Sorry, there is no reservation found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant