Hello, I am Rebecca Adams.
user
Hello, how may I assist you?
assistant
As my plan to go for Brooklyn walking tour got postponed, I want to change my reservation. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
It's ok, thank you for the information.
user
Thanks for picking us.
assistant