Hello, I am Stephen Taylor.
user
Hello, how can I help you today?
assistant
Due to sudden change in weather my business trip was cancelled. Would it be possible to cancel my recent reservation?
user
Sure, I will help you in cancelling the previous reservation.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name in our reservation records.
assistant
No problem, thank you for the information provided.
user
Thank you for approaching us and take care.
assistant