Hello.
user
Hello, do you need any help from us?
assistant
Sharon Garcia here. I would like to change my reservation, can you please help me with that?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
That's ok, no problem. Thank you for checking out.
user
You are welcome, have a great day.
assistant