Hello. My name is Angela Allen.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation as I got stuck with my work, can you please help?
user
Sure, I will hep you with that. Please wait for a minute.
assistant
Thank you. Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
No worries, thank you anyway.
user
Thank you for reaching us.
assistant