Hello.
user
Hello.
assistant
My name is Amy Young.
user
How may I assist you?
assistant
Due to cyclone disaster at my place, I would like to postpone my trip to some other dates. Can you help me in changing my reservation?
user
Sure, I will help you with that. Amy Young, we haven't found your reservation under your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant