Hi.
user
Hello. How can I aid you?
assistant
I am Larry Taylor. Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I can help you out.
assistant
Sure.
user
Give me a minute.
assistant
Ok.
user
Thanks for your time. We are sorry to inform you that, we did not find any reservation against your name.
assistant
No problem, thanks for checking.
user
Thank you for approaching us.
assistant