Hi.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Ok, please can I know your name to proceed to the reservation page and check?
assistant
Sure, my name is Christine Smith.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Ok, thank you for waiting. Your reservation has been found and cancellation is done successfully.
assistant
Thank you for your service.
user
You are welcome, thank you for choosing our agency.
assistant