Hi.
user
Hello. How can I aid you?
assistant
Nicholas Thompson here.
user
Nice to meet you Thompson.
assistant
Can you help me in changing my reservation due to some health issues?
user
Sure,I will help you with that.
assistant
Thank you for accepting my request.
user
Nicholas Thompson, we couldn't find any recent reservations under your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant