Hello.
user
Hello. How can I help you?
assistant
Stephen Nelson here. I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Please wait a while, I will check and inform you.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for opting us.
assistant
Welcome.
user