Hello.
user
Hello, how may I guide you at this moment?
assistant
Sandra Turner here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, we are here to help you with this changing reservation.
assistant
Thanks.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for waiting, but I am sorry to tell you that, there is no active reservation found with your name in our reservation list to change it.
assistant
Anyway, thanks for the information.
user
You are most welcome, thank you for reaching our agency.
assistant