Hello,.
user
Hello,. How can I aid you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, We are glad to help you. May I know your name for further cancellation purpose?
assistant
I am Betty Jackson.
user
There is no reservation found my your name in our database, to proceed for further cancellation.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user
Have a nice day!.
assistant