Hello.
user
Hello. How can I assist you today?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
I am Amanda Green.
user
Ok, let me check for the previous reservation.
assistant
Sure, take your time.
user
Amanda, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Thank you for the information.
user
Thank you for contacting us.
assistant