Hello.
user
Hello. How can I guide you?
assistant
Is it possible for you to book a flight from PHL tp JFK?
user
Sure.
assistant
Thank you.
user
Can I know your travelling dates?
assistant
I will be travelling on June 23rd and 25th.
user
Do you need any break?
assistant
I am fine with a connecting flight.
user
Is there any specifications?
assistant
I am looking for a normal-cost airline.
user
May I know your name?
assistant
My name is Carol Hall.
user
Give me a minute.
assistant
Please note I prefer to fly in business class.
user
Ok. We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
No worries, thank you for the information.
user
Thank you for choosing  us.
assistant