Hello.
user
Hello, can I know what help you are looking for?
assistant
I need to cancel my reservation as I have some important work to complete.Can you help me?
user
Please give me a while. Can I know your name?
assistant
My name is Elizabeth Evans.
user
There is no reservation found on your name, it might have cancelled earlier, sorry for inconvenience.
assistant
It's ok, thank you for your service.
user
Thank you for consulting us, happy journey, we are happy to serve you anytime.
assistant
Welcome.
user