Hello.
user
Hello, how may I help you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, I can help you. May I know your name to check your reservation?
assistant
Sure, I am Jessica Scott.
user
Sorry, no reservation has been found with your name.
assistant
Ok, Thank you for your help.
user
Thank you.
assistant