Hi.
user
Hello, how may I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, may I know your good name?
assistant
I am Stephen King.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, proceed with the cancel.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant