Hi.
user
Hello. How may I assist you?
assistant
I am Andrew Robinson. I want to cancel my recent reservation due to my health issue, so can you please help me with this?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Andrew Robinson, we regret to inform you that there is no reservation found on your name in our records.
assistant
Not a problem, thanks for checking.
user
Thank you for choosing us.
assistant