Hello.
user
Hello, how may I aid you today from my end?
assistant
Due to some urgent office meeting, I am planning to change my reservation. Can you please help me for this?
user
Sure, I am here to help me out. Please provide me your name to check whether any active reservation found on your name or not.
assistant
Myself Kevin Thompson.
user
Sorry, there is no active reservation on your name in our database.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for reaching us.
assistant