Hi.
user
Hello, how can I help you?
assistant
I am Alexander Adams. Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me?
user
Sure, we are here to help you. Wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name..
assistant
It's Ok, thanks for your response.
user
Thanks for approaching us.
assistant