Hi, I am Laura Thompson.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please stand by.
assistant
Ok.
user
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
assistant
Ok, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user