Hello.
user
Hello, how may I aid you at this moment?
assistant
I want to cancel my recent reservation due to health issue, can you please help me with that?
user
I am here to help you in cancellation of your reservation.
assistant
Thank you.
user
Can you please let me know your name for checking the reservation status under your name?
assistant
My name is Brandon Harris.
user
Please be on hold for sometime to check the reservation status.
assistant
Sure.
user
I apologise to say this Brandon Harris, there is no active reservation under your name in our booking list.
assistant
No problem, thank you.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant