Hi.
user
Hello.
assistant
I am Nancy Allen.
user
How can I help you.
assistant
Can you help me for cancelling my recent reservation, I am unable to travel at this moment due to health issues?
user
Sure, I will help you to cancel your reservation. Sorry, there is no reservation found on your name to cancel.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for choosing us.
assistant