Hi, I am Carol Robinson.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to the continuous thunderstorm and rain at my destination. Please, help me.
user
Sure, please wait I will revert you. Sorry, no reservation found on your name.
assistant
Ok, no problem. Thanks for your assistance.
user
Thank you for choosing us. Have a nice day.
assistant
You too.
user