Hello.
user
Hello. How may I assist you today?
assistant
I am trying to cancel my recent ticket which is booked in the last week. Can you please help me in cancelling my ticket?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Can I know your name to check your previous reservation?
assistant
My name is Joseph Scott.
user
Please wait a moment.
assistant
Sure, take your own time.
user
We regret that, there is no reservation with your name in our records.
assistant
It's ok, thank you for searching my ticket status.
user
Thank you for reaching us, have a great day.
assistant