Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
user
Sure, we will surely help you.
assistant
Thank you.
user
Please provide me your name to check whether any active reservation found on your name or not.
assistant
My name is Gregory Roberts.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation exist on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for contacting us.
assistant