Hello,.
user
Hello,.
assistant
I am Katherine Taylor.
user
How can I be at your service?
assistant
I just want to cancel my recent reservation due to my doctor appointment got cancelled, can you please help me with that?
user
Sure, I am here to assist you. Please hold on for a minute.
assistant
Sure.
user
Thanks for holding on, no reservation found with your name to cancel.
assistant
Ok, no issues.
user
Thanks for approaching us.
assistant
Thanks for your information.
user