Hello.
user
Hello, how can I amend you today?
assistant
Can you please change my reservation due to postpone of my interview?
user
Sure, I will help you. Please wait a moment, I will check and get back to you.
assistant
Ok.
user
Can you please provide your good name for checking your existing reservation?
assistant
Pamela Young is my name.
user
Sorry , there is no reservation found under your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant