Hello, I am Joseph Hall.
user
Hello, how can I be your helping hand?
assistant
Due to an emergency meeting, I want to change my reservation.
user
Ok.
assistant
Can you help me with it?
user
Sure, I am here to help you. Please wait for a while.
assistant
OK.
user
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thanks for your kind approach.
assistant