Hello, I am Angela Harris.
user
Hello, how can I assist you?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting. Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant