Hi.
user
Hello, how may I help you?
assistant
Due to health issues, I want to cancel my recent reservation. Can you help me with it?
user
Sure, I am here to help you. May I know on which name the ticket has been reserved?
assistant
The ticket has been reserved on the name William Martinez.
user
Ok, give me some time please I will get back to you.
assistant
Sure.
user
Thank you, sorry no reservation with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us, have a n ice day.
assistant