Hi.
user
Hello, what type of help you are looking from our service?
assistant
Yesterday I booked a ticket to New York through your agency,  mistakenly I have mentioned  wrong dates and with that wrong dates I have reserved my flight ticket, so I want to cancel my reservation. Please help me out.
user
Yes, our agency will provide you a service to cancel your reservation. Can you please provide your name to check the existing reservation under your name in our listings?
assistant
I have reserved my flight ticket in the name of Karen Green, Please my flight ticket in your data base.
user
Sorry Green, there is no reservation in our listing on your name to cancel.
assistant
Not an issue, I will go with another reservation with correct dates. Anyway thank you for the information.
user
My pleasure, thank you for opting our service. Hope you have a great day.
assistant