Hello.
user
Hello. How may I help you?
assistant
My friends insisting me to stay with them for some more days. I want to cancel my reservation.
user
Sure, I can help you with that. On whose name you have previously reserved the ticket?
assistant
On the name of Jessica Lee.
user
Please give me a minute.
assistant
Sure.
user
Jessica, there is no reservation found with your details.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for utilising our services.
assistant