Hello.
user
Hello. How can I aid you at this moment?
assistant
I need to cancel my recent reservation, as my FIFA finals got cancelled due to bad weather. Can you help me with it?
user
Sure, I will help you with that. May I know your name for further process?
assistant
I am Christine Clark.
user
Ok, please hold on a moment, I will check your previous reservation status.
assistant
Ok.
user
I have found your reservation and cancelled successfully.
assistant
Ok, thank you for your response.
user
Thank you for contacting us, have a nice day.
assistant