Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation due to some health issues, can you please me out with that?
user
Sure, can you please provide me your name?
assistant
Thank you for your response. Myself Emily Lewis.
user
Give me a moment.
assistant
Sure.
user
Emily Lewis. I regret to inform that there is no reservation by your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us.
assistant