Hi.
user
Hello. How can I help you today?
assistant
Due to health issues, I need to change my recent reservation. Please help me with that.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can I know your name, to check your status of reservation?
assistant
I am Helen Martin.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant