Hello.
user
Hello, how can I support you today?
assistant
I am Michelle Wright. I want to cancel my reservation, due to my family tour was cancelled.
user
Sure, please wait for sometime, I will check with your recent reservation.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Thanks for your service.
user
Thank you for reaching us, have a good day.
assistant