Hi.
user
Hello. How may I help you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you in cancelling the ticket.
assistant
Thank you.
user
May I know your good name please?
assistant
Ruth Roberts here.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to inform you, there is no reservation found with your name in our database.
assistant
That's ok, no issues. Thank you for the information.
user
You are welcome. Thank you for reaching us.
assistant