Hello. I am Melissa Edwards.
user
Hello, how can I give assistance to you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, we are here to assist you with cancellation. Please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
No problem, thanks for your information.
user
Thank you for choosing our service.
assistant