Hello.
user
Hello. How may I help you?
assistant
I am trying to change my reservation, because my examinations are postponed and scheduled at my planned travel dates, so I need to change my travel dates. Could you help me?
user
Sure, can I have your name, so that I will check the reservation in our database.
assistant
I have reserved my past ticket with name Sandra Taylor.
user
Sorry Taylor, no reservation found on your name.
assistant
It's ok, no issues.
user
Do you want any other help?
assistant
No, anyways thank you for your information.
user
Thank you for consulting us.
assistant