Hello.
user
Hello. How can I assist you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Can you please help me with this?
user
Sure, I am happy to help you with that. On which name you reserved a ticket earlier?
assistant
My previous reservation has done with my name Anthony Edwards.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry Edwards, there is no reservation found under your name to cancel.
assistant
Ok, may be my brother has already cancelled my ticket on behalf of me. Thank you for providing information.
user
Thank you for choosing us.
assistant