Hi. Jessica Carter here.
user
Hello, How can I assist you today?
assistant
Can you change my existing flight ticket reservation? As my travel dates for my business trip to Washington has been changed.
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, that is not a problem. Thank you.
user
Thank you for choosing us.
assistant