Hello. I am Elizabeth Adams.
user
Hello, how may I aid you now?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I am pleased to help you. Please give me a moment.
assistant
Ok.
user
Thanks for your time, no reservation was found on your name in our database to cancel.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant