Hello.
user
Hello. How can I assist you?
assistant
As I have fallen sick due to bad weather so I would like to cancel my recent reservation. Can you render me in cancelling the reservation?
user
I am here to help you with that. Meanwhile may I know your name?
assistant
Sure, the previous ticket has been reserved on the name Laura Anderson.
user
Please wait.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, no problem. Thank you for the information.
user
Most welcome.
assistant