Hello.
user
Hello. How can I assist you?
assistant
I need your help in cancelling my recent flight ticket.
user
Sure, I am willing to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Benjamin Jones.
user
Ok, please stand by.
assistant
Sure, as you wish.
user
There is no recent reservation found on your name in our records.
assistant
Oh! Is it so. That's ok. Thank you.
user
Thank you for reaching us.
assistant