Hello.
user
Hello, how can I guide you for today?
assistant
Timothy Williams here. I want to change my previous booking due to my office work, can you please help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, please tell me my previous booking status.
user
Sorry, there is no reservation found under your name in our database.
assistant
Oh! That's sad, thank you for checking anyways.
user
Thank you for contacting us, have a nice day.
assistant
Welcome.
user