Hello.
user
Hello. How can I aid you?
assistant
Can you please help me in checking a existing reservation with name Patrick Edwards?
user
Sure, I will check and get back to you.
assistant
Because I want to cancel my reservation due to some health issues I decided to cancel it.
user
Sorry Patrick, there is no reservation found on your name. Thank you for choosing us, have a great day.
assistant
It's ok, thank you for checking.
user
You are welcome.
assistant