Hello. I'm Steven Perez.
user
Hello, how may I aid you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
I will check with your details and get back to you. Sorry, I could not find any previous reservation.
assistant
That's ok, no issues. Thank you for the information.
user
Thanks for approaching us. Your are welcome.
assistant