Hello. I am Ashley Lee.
user
Hello, how may I support you today?
assistant
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue. Thank you.
user
Thank you for visiting us.
assistant