Hi.
user
Hello. How may I help you?
assistant
Myself Carolyn Williams. Please help me in cancelling me reservation.
user
Sure, I am happy to help you. Please wait a moment.
assistant
Sure.
user
Sorry Williams, I didn't find any reservation with your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for the information.
user
Have a good day.
assistant