Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you. Can I know your name to check the ticket status please?
assistant
My name is Brian Harris.
user
Ok, please hold on for a while.
assistant
Ok, I will wait.
user
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
Anyway, thanks for the information.
user
You are most welcome. Thank you for opting us. Have a nice day.
assistant