Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to my health issues, could you help me in cancelling my reservation?
user
Sure, I am happy to help you. Can I have your good name?
assistant
I am David Parker.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for availing us.
assistant