Hello.
user
Hello, how may I aid you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Elizabeth Collins.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
That's ok, thank you for checking.
user
Thanks for contacting us.
assistant
Welcome.
user