Hi. I am Donna Gonzalez.
user
Hello, how can I support you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant