Hello.
user
Hello.
assistant
Can you change my reservation due to an emergency?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. Laura Gonzalez here.
user
Please wait for some time, I will check with your existing reservation status.
assistant
Thank you and I will wait.
user
We hardly tried to find your reservation but, no existing reservation has been found with your name.
assistant
Thank you for checking.
user
Thank you for reaching us.
assistant