Hello, I am Frank Miller.
user
Hello. How can I serve you?
assistant
I want to change my existing reservation due to my football match got postponed, can you please help me with that?
user
Sure. Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant