Hello,.
user
Hello, how can I aid you today?
assistant
I am Amy Wright. I just want to cancel my reservation, due to bad weather conditions. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thanks for approaching us.
assistant