Hello, I am Scott Davis.
user
Hello, how can I aid you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will assist you. Please wait for a while.
assistant
Sure.
user
Sorry  Scott Davis, no reservation found on your name in our data list.
assistant
No problem, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant