Hi.
user
Hello, how can I assist you today?
assistant
Can you please help me in changing my recent reservation? As my health is not good to do journeys right now.
user
Sure, can I know your name?
assistant
Sure, my name is Raymond Lee.
user
Sorry, we could not found any reservation on your name.
assistant
That's ok, may be I have done a wrong booking. Thank you anyways.
user
Thank you.
assistant