Hello. I am Jerry Turner.
user
Hello Jerry. How can I help you?
assistant
I just want to cancel my flight ticket, because of my health issue. Can you help me out?
user
Sure, give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your quick response.
user