Hello.
user
Hello. How can I aid you?
assistant
I want to do some changes in my existing reservation. Can you help me in amending my existing reservation?
user
Sure, please provide me the name to check for the status.
assistant
I am Janet Scott.
user
Please be on hold.
assistant
Take your time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant