Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my flight reservation, please help me.
user
Sure, I will help you. Please help me with your name.
assistant
Thank you. I am Ashley White.
user
Please allow me a minute.
assistant
Sure.
user
Ashley White, I am really sorry to inform you that there is no booking done on your name.
assistant
Not an issue. Anyway, thank you for checking.
user