Hello.
user
Hello. How may I assist you?
assistant
I want to change my reservation which I had done previously because the dates are not as per I planned, Can you help me?
user
Sure, I will help you. Can I have your name please to check the reservation status?
assistant
Yes, the reservation is done on the name Amanda Edwards.
user
Please wait a moment.
assistant
Ok, not a problem will wait.
user
Edwards, no reservation has been found on your name previously.
assistant
That's ok, will sign in my mails and check for the reservation may be it is changed already. Thank you for assisting me.
user
Thank you for reaching us.
assistant