Hello.
user
Hello. How may I help you?
assistant
My name is Brenda Scott. I want to cancel my flight ticket, because the meeting is postponed. So can you please help me with it?
user
Sure, may I know your name? Please hold on for a while.
assistant
Ok.
user
Scott, I found your reservation and cancelled it.
assistant
Yes, please cancel it.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your help.
user