Hello.
user
Hello, how may I assist you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, can I know your name please?
assistant
Virginia Perez here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant