Hello.
user
Hello, how can I be your helping hand today?
assistant
Me and my friends were planned to go for a tour due to holidays, but my holiday is postponed. Can you please change my existing reservation?
user
Sure, we will help you to change your reservation. To proceed further, may I know your name?
assistant
My name is Virginia Jones.
user
Please hold on Virginia Jones.
assistant
Sure.
user
Thanks for being hold. There was no reservation found on the name of Virginia Jones.
assistant
Ok, it's not an issue. Thanks for your information.
user
Thank you for opting us.
assistant