Hi.
user
Hello, how may I provide assistance to you?
assistant
Can you help me to change my reservation to another destination?
user
Sure, may I know your name?
assistant
Sure, I am Karen Perez.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name to change.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant