Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, can you provide me your name please?
assistant
Sure, myself Linda Clark.
user
Give me a moment.
assistant
Sure.
user
Linda Clark. I regret to inform that there is no reservation by your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant