Hello,.
user
Hello, how may I be of your help?
assistant
Please cancel my reservation, which is reserved under my name Stephen King? As I met with an accident, and unable to travel.
user
Sure, let me check the reservation list and revert you.
assistant
Ok, Please go on.
user
We could not find any reservation by the name you mentioned above.
assistant
That's Fine, Not a problem.
user
Thank you for choosing us.
assistant
Thanks for your information.
user