Hello. I am Kimberly Campbell.
user
Hello. How may I serve you now?
assistant
I want to cancel my reservation due to health issue, can you please help me  in cancelling my reservation?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure.
user
Thanks for your time. We found a reservation on your name. Shall I cancel it?
assistant
Please proceed.
user
Your reservation has been cancelled successfully.
assistant
Thank you.
user
Thank you for opting us.
assistant