Hello. My name is Anna Hernandez.
user
Hello, how may I help you at this moment?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, I will help you. Please wait for a moment. Sorry, there is no reservation found by your name.
assistant
Take your time. That's ok.
user
You are welcome, thank you for reaching us. Have a nice day.
assistant
Thank you for your help.
user