Hello.
user
Hello, how may I help you today?
assistant
I am Sarah Taylor, want to cancel my recent reservation due to some emergency. Please help me out with that.
user
Sure, we are here to aid you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
We found a reservation on your name and it got cancelled successfully.
assistant
It's ok, thank you for your help.
user
Thank you for contacting us.
assistant