Hello.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation, can you please aid me in changing?
user
Sure, I can help you with that. May I know your good name please?
assistant
Andrew Phillips.
user
Please give me a minute to check your reservation status.
assistant
Sure.
user
Andrew Phillips, there is no active reservation found under your name to do modifications in that.
assistant
Ok, no issues at all. Thank you.
user
Thank you for reaching us.
assistant