Hello.
user
Hello.
assistant
I am Richard White.
user
How may I abet you today?
assistant
Due to an emergency, I would like to cancel my flight ticket booking. Can you please help me in cancellation process?
user
Please wait a moment, let me check with the details on our database.
assistant
Sure, I can wait for your response.
user
'Sorry, there are no active reservations to cancel.
assistant
Ok, no problem with that one. Thank you for your response.
user
Thank you for reaching our service.
assistant