Hi.
user
Hello, how can I support you today?
assistant
I just want to change my existing reservation in the name of Kimberly Scott. Can you help me in this?
user
Sure, please wait for a couple of minutes.
assistant
ok.
user
Thanks for your time, there was no reservation found on your name.
assistant
It's ok, not a problem. Thank you for your response.
user
Thank you for choosing us.
assistant