Hi.
user
Hello. How can I aid you today?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, I can aid you with that. May I know your name for checking your reservations status?
assistant
Sure, my name is Emily Allen.
user
Ok, please hold on a moment, I will check flight availability.
assistant
Ok.
user
There is no previous reservation found on your name.
assistant
That's ok, thank you.
user
You are welcome.
assistant