Hello. I am Alexander Mitchell.
user
Hello, how may I guide you today?
assistant
Due to heavy Snowfall at my destination place, so I need to cancel my reservation.
user
Sure, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
No problem, thanks for your quick response.
user
Thank you for availing our service.
assistant