Hi.
user
Hello, how can I aid you?
assistant
I am Helen Jackson. Due to some health issue, I am unable to travel. So, please cancel my earlier reservation.
user
Sure, give me sometime.
assistant
Sure.
user
Thank you for your time. There is no reservation found matching your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thank you for being with us.
assistant