Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to my brother coming to home after a long gap of 2 years. So, Please assist me in cancelling my reservation?
user
Sure, may I know your good name?
assistant
Sarah Mitchell is my name.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to inform that there is no reservation found with your name.
assistant
Ok, that's not at all a problem. Thanks for your time.
user
Thank you for availing us.
assistant