Hello.
user
Hello. How can I aid you today?
assistant
I am Christine Green, want to change my reservation due to some personal problem. Please help me out with that.
user
Sure, I can help you with that. Please wait a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you.
user
You are welcome.
assistant