Hello. I am Scott Thomas.
user
Hello, do you need any help from us?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
I understand your request and will be happy to help you.
assistant
Thank you.
user
Thomas, I found your reservation and as per your request I cancelled it.
assistant
Thank you for your help.
user
My pleasure. If any questions arise, please feel free to contact us at any time.
assistant