Hello.
user
Hello.
assistant
I'm Timothy Lopez.
user
How may I assist you?
assistant
I have booked a plane ticket to BOS instead of SFO and trying to cancel that ticket. Will you help me?
user
Sure, I will help you. Please wait a moment. Sorry Timothy, no reservation has been found on your name in our database.
assistant
That's ok. Thank you for the information.
user
Thank you for approaching us.
assistant