Hello.
user
Hello, how can I assist you today?
assistant
I just want to change my recent reservation, as my NBA play offs match has been postponed. Can you help me to change it?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, my name is Frank Wilson.
user
Ok, please wait for a while.
assistant
Sure.
user
Frank Wilson, there is no active reservation found under your name to do modifications in that.
assistant
Ok, thanks for your help.
user
Thank you for choosing us, have a great day.
assistant