Hello.
user
Hello. How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, will you mention the name for checking the reservation?
assistant
My reservation was done under the name Virginia Phillips.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thanks for reaching us, have a great day.
assistant