Hello.
user
Hello. How may I serve you at this moment?
assistant
Please help me to cancel my recent reservation. Brandon Thomas.
user
Sure, may I know your good name please?
assistant
Brandon Thomas.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant