Hello.
user
Hello. How can I help you?
assistant
My name is Charles Robinson. Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, let me check your reservation details in our database.
assistant
Sure.
user
Please wait for a while.
assistant
Ok.
user
Sorry, I did not find any reservation by your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for connecting us.
assistant