Hello.
user
Hello. How may I assist you today?
assistant
I am Stephanie Edwards. Owing to an emergency I want to change my existing reservation.
user
Ok, please wait.
assistant
Sure.
user
After checking with the database in our system, we do not found any reservation on your name.
assistant
Not an issue. Thank you for your service.
user
Thanks for availing us, Have a nice day.
assistant