Hi.
user
Hello. How may I aid you?
assistant
This is Nancy Young.
user
Ok.
assistant
I need to cancel my reservation due to some health issues. Can you help me in that?
user
Sure, I will help you.
assistant
Thank you.
user
Please, standby.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, it is not an issue. Thank you for your service.
user
Thank you for reaching us.
assistant