Hello.
user
Hello, how may I assist you?
assistant
I have already booked a ticket to Houston but due to bad weather condition my trip got cancelled.
user
Ok. May I know the name on which the ticket is booked with?
assistant
The ticket was booked on my name which is Pamela Harris.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
No problem. Thank you for your valuable time.
user
Most welcome.
assistant