Hello.
user
Hello, how may I serve you today?
assistant
Can you please help me to book a flight from EWR to CLT?
user
Sure, please share me your trip dates.
assistant
My travel dates are Sept 02 to 04.
user
Do you need direct flight or connecting flight?
assistant
I prefer direct flight.
user
 If you can help me with your name, I can begin looking up for the availability of flights.
assistant
I am Karen Johnson.
user
May I know if you prefer to have any other comforts in your journey?
assistant
No other preferences.
user
Sorry to say that, there are no flights available on the routes of your journey.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant