Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my research got ramp down.
user
Sure, let me know your good name please.
assistant
I am Rebecca Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for your time. Unfortunately we found no reservation by your name.
assistant
Its Ok. Thanks for your assistance.
user
Thank you for opting us.
assistant