Hi, Cynthia Clark is my name.
user
Hello, how can I serve you today?
assistant
I just want to cancel my recent reservation, due to heavy Sandstorms in my destination place. Could you help me with this?
user
Sure, we will help you. Please, give me a moment.
assistant
Sure, take your own time.
user
Thanks for waiting. Your ticket has been cancelled.
assistant
Ok, Thanks for your quick response.
user
Thanks for availing us.
assistant