Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, can you please let me know your name?
assistant
My name is Helen Green.
user
Please allow me 2-3 minutes.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant