Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, I will help you today. Can you please share your good name?
assistant
Thank you for your kind response. Myself Janet Anderson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for availing us.
assistant