Hello.
user
Hello, how can I support you at this moment?
assistant
I am Jessica Parker. Owing to an emergency, I want to change an existing reservation.
user
Sure, I will help you. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, we are sorry to say that no reservation was found on your name in our database.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant