Hi.
user
Hello, how may I help you today?
assistant
I would like to cancel my flight reservation as I am sick, please help me out.
user
Sure, I am here to help you with this.
assistant
Thank you so much.
user
May I know your good name please?
assistant
I am Emily King.
user
Please wait for a mean while.
assistant
Sure.
user
Sorry King, there is no reservation found as per your name to cancel it.
assistant
No problem. Anyway, thank you for the information.
user
You are welcome.
assistant