Hello.
user
Hello.
assistant
I am Shirley Hall.
user
How may I aid you today?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Please wait a moment, let me check in our data base.
assistant
Sure.
user
Sorry, there are no active reservations found on your name.
assistant
That's fine, thanks for your information.
user
Thank you for reaching us.
assistant