Hello.
user
Hello.
assistant
Myself Sandra Nelson.
user
How can I assist you?
assistant
I would like to change my existing reservation, can you help me?
user
Sure, I can help you with that. Please be on hold.
assistant
Ok, I will wait for your response.
user
Nelson, there is no reservation found under your name to do changes in that.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant