Hello.
user
Hello, how can I assist you for the day?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
May, I know your good name?
assistant
Thank you for your response, my name is Stephanie Baker.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, we found no reservation on your given name.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant