Hello.
user
Hello, May I know your name please?
assistant
I am William Jones.
user
Hello, William Jones, How can I assist you the day?
assistant
Due to an emergency, I want to cancel my reservation. Can you help me?
user
Sure, please hold on for a moment. I will revert to you.
assistant
Ok.
user
Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issue.
user
Thank you for being with us.
assistant
Thanks for the help.
user