Hello.
user
Hello.
assistant
Myself Benjamin Jones.
user
How can I help you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am happy to help you. I will check your reservation status and get back to you.
assistant
Thank you, take your time.
user
Jones, I have not found any reservation under your name in our database.
assistant
Oh! It may not be booked properly due to technical issue. Anyway, thank you for your time.
user
You are welcome and thank you for contacting us.
assistant