Hello.
user
Hello, how can I aid you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Deborah Wright.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant