Hi.
user
Hello. How may I assist you for the day?
assistant
As my tournament got postponed, I want to change my existing reservation. Can you help me out?
user
Ok, can you please mention the month of your previous booking so I will be able to check with your reservation by your name.
assistant
Sure, my name is Nicole Davis.
user
Please allow me to check with your existing reservation for a moment.
assistant
Ok.
user
I am so sorry to inform you that there is no flight reservation available, sorry for the inconvenience by our airlines.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant