Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Amanda Thomas here.
user
Thank you very much. Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
 I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you very much for approaching our agency.
assistant