Hello, I am KImberly Hill.
user
Hello Hill, how can I aid you?
assistant
I want to postpone my trip to September. Can you aid me in doing some modifications in my existing reservation?
user
Sure, I am here to help you. On which name the ticket has been reserved formerly?
assistant
I have booked the ticket on the name Kimberly Hill.
user
Ok, hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Hill, there are no flights reserved on your given name formerly.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user