Hello.
user
Hello, how can I help you today?
assistant
There is a cricket match at Houston and I have booked a flight ticket but suddenly the match got cancelled, so can you please help me in my flight ticket cancellation?
user
Sure, I am glad to help you.
assistant
Thank you for your positive response.
user
May I know your good name?
assistant
My name is Margaret Nelson.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to cancel it.
assistant
Not a problem with that one, I think it not booked properly while I was booking. Thank you for your information.
user
Thank you for availing us.
assistant