Hello.
user
Hello, how may I help you?
assistant
I am Jack Hall. I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
I have found your reservation, can I know your new airport codes?
assistant
I want to travel from JFK to PHL.
user
May I know your travelling dates?
assistant
I want to fly in the flight on 11/20 and 11/22.
user
Please wait for a moment.
assistant
Ok.
user
There is a Flight 1021 of UA airlines, shall I proceed?
assistant
Proceed to booking.
user
Your ticket has been booked, have a nice journey.
assistant
Thank you for your help.
user
Welcome.
assistant