Hello.
user
Hello. How may I help you out?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you in cancelling the ticket.May I know your name please?
assistant
Thank you. Myself Carol Harris.
user
I have found the reservation as per your request I have cancelled the reservation.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant
Most welcome.
user