Hi.
user
Hello. How can I assist you?
assistant
Unfortunately, I would like to change my existing reservation, can you please help me in this intent?
user
Sure, may I know your name please?
assistant
Sure, my name is Elizabeth Edwards.
user
There is no reservation found under your name.
assistant
Ok, no issues, anyways thank you for your information.
user
Thank you for choosing us.
assistant
Most welcome.
user