Hello.
user
Hello. How may I help you today?
assistant
I made a reservation earlier to watch live match. Unfortunately, it was cancelled. So I want to cancel my reservation. Can you help in that?
user
Sure, may I know your name?
assistant
My name is Samuel Nelson.
user
There were no reservation found in your name.
assistant
OK, not an issue. Thanks for your time.
user
Thank you for connecting with us.
assistant