Hi.
user
Hello, How can I help you out?
assistant
Can you please help me in cancelling my recent reservation under the name of Jessica Nelson?
user
Sure, we are gleeful to help you. May I know your good name?
assistant
Thank you. Already mentioned above.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to inform you that, we did not find any reservation on your name.
assistant
Not a problem, thank you.
user
Thank you for availing us.
assistant