Hi'.
user
Hello.
assistant
Gregory Collins here.
user
How can I assist you today?
assistant
Can you please help me out in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, will you please give me a moment?
assistant
Sure, I'll wait.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, may be I did a wrong booking. Thank you anyways.
user
Thanks for reaching us, have a great day.
assistant