Hello.
user
Hello. How can I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Ok, may I know your name?
assistant
Sure, my name is Jacob Davis.
user
Ok, please wait.
assistant
Sure.
user
Sorry, I did not find any active reservation on your name to cancel.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user