Hello.
user
Hello, how may I assist you today?
assistant
I am Anna Hill. I want to change my travel dates in my previous reservation so can you please help me with that?
user
Sure, wait a minute.
assistant
Ok, thank you.
user
Sorry, we could not find any active reservation on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for availing us.
assistant