Hello.
user
Hello. How can I help you at this moment?
assistant
Due to bad weather conditions, I need to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Mary Johnson.
user
Mary Johnson, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you or your information.
user
Thank you for utilizing our service.
assistant