hi.
user
Hello. How may I help you?
assistant
I am Jason jones, my planned trip to visit my parents got cancelled, so I want to cancel my recent reservation. Could you help me in cancelling.
user
Sure, we are here to help you. Please wait a while.
assistant
Ok.
user
Thanks for waiting, we do not found any reservation with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for opting us.
assistant