Hello.
user
Hello, how may I render you from my end?
assistant
I want to cancel my recent reservation, as m brother's marriage got postponed. Can you please help me with this?
user
Sure, I am glad to help you. Please provide me your name to check the reservation details.
assistant
I am Cynthia Hernandez.
user
Sorry Cynthia, there is no reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant