Hello.
user
Hello. How can I help you?
assistant
Can you help me to change my reservation?
user
Sure, please mention your name to check your reservation details.
assistant
I am Nancy Harris.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No problem, thank you for the checking.
user
Thank you for reaching us.
assistant