Hi.
user
Hello, what can I do for you?
assistant
I am Alexander Collins. I would like to cancel my recent reservation, due to heavy rainfall at my place. Can you please help me?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there was no reservation on your name.
assistant
Ok, not an issue. Thank you for your great information.
user
Thank you for availing our agency.
assistant