Hello.
user
Hello.
assistant
Myself Samuel Carter.
user
How can I assist you at this moment?
assistant
I want to change my existing flight with new reservation, could you please help me.
user
Sure Samuel Carter, I will help you with that. Please wait a moment to check your reservation status.
assistant
Take your own time.
user
Sorry Samuel Carter, no reservation has found under your name to change.
assistant
No issues, Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant