Hi.
user
Hello. In which way I can help you right now?
assistant
I'm Karen Garcia.
user
Glad to meet you Garcia.
assistant
I want to change my current reservation due to smoke fog.
user
Sure, I am happy to help you with that.
assistant
Ok.
user
Please be hold on for a moment. Thank you for waiting. Ok Garcia, your reservation has found. Can you please provide me your travel dates?
assistant
Yes, trip date is 03/20 to 03/22.
user
Please provide me airport codes of your changed locations.
assistant
Sure, airport codes are ORD to EWR.
user
Ok, please be hold on for a moment, I will inform you very soon. Ok Karen, I have found a flight-1008 with connections 2. Shall I proceed with booking?
assistant
I want 1 connection, so please do not book. Thank you for your information.
user
Ok Karen, your ticket has not confirmed. Thank you for reaching us. Have a good day.
assistant