Hello.
user
Hello. How can I assist you today?
assistant
Due to Thunder snow in my home town, I want to change my recent reservation.
user
Ok, May I know your name to proceed further?
assistant
My name is Robert Scott.
user
Ok, let me check for the details.
assistant
Ok.
user
Robert, I have checked and see that there is no reservation found under your name.
assistant
No problem. Thank you for helping me.
user
Thank you for contacting us. You are welcome.
assistant