Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due to postpone of my interview. Could you please help me?
user
Sure, may I know your name?
assistant
Sure, I am Jonathan Miller.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant