Hello,.
user
Hello, how may I best assist you now?
assistant
Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your good name to cancel ticket?
assistant
Joseph Allen is my name.
user
Sorry, we didn't find any reservation on your name.
assistant
Ok, not an issue.
user
Thanks for choosing us and have a nice day.
assistant
Thank you for your inforamtion.
user