Hi.
user
Hello,. May I know your name please?
assistant
I am Larry Williams.
user
How can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a second.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found in your name to cancel.
assistant
It's ok, not an issue. Thank you for your information.
user
Thanks for approaching us, we hope to serve you again.
assistant