Hello. I am Christopher Jones.
user
Hello, how can I aid you?
assistant
I just want to cancel my recent reservation, as my NBA play offs match has been cancelled. Please help me in cancelling?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, we did not find any reservation based on your name.
assistant
Ok, no worries. Thanks for your service.
user
Thanks for choosing us.
assistant