Hi.
user
Hello, how may I aid you?
assistant
Deborah Lee here. I want to quit my trip due to health issues, can you please help me in cancelling my reservation?
user
Sure, please wait a moment I will check your complete reservation details and proceed further.
assistant
Sure.
user
I am glad to say that I found a reservation on your name. Shall I proceed with your cancellation?
assistant
Yes, please cancel it.
user
Ok, your cancellation is done successfully.
assistant
Thank you so much.
user
Thank you for choosing us, have a nice day.
assistant