Hi.
user
Hello.
assistant
Brian Jackson here.
user
Jackson, how can I help you?
assistant
I would like to cancel my recent reservation due to my son's health issues, can you help me out?
user
Sure, I will do that for you. Please wait for a moment.
assistant
Ok, take your own time.
user
Jackson, I did not find any reservation under your name in our database.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
You are welcome and thank you for contacting us.
assistant
You are most welcome.
user