Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Sure, I am Jeffrey Lopez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant