Hello. Virginia Collins here.
user
Hello Collins, welcome to Global booking agency. How may I assist you today?
assistant
Suddenly my friends changed the trip plan.So I want to change the reservation. Can you please help me for that?
user
Sure, please hold on for a moment to check your previous reservation status.
assistant
Ok.
user
Sorry Collins, there is no reservation found under your name in our records. Would you like to ask us anything else?
assistant
Nothing.Thank you for the information.
user
Ok, thank you for reaching our service, have a nice day.
assistant