Hi.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my exam go preponed. So I had a request to you to change my existing reservation?
user
Ok, may I know your good name please?
assistant
Sure, Donna Anderson here.
user
Thank you Donna Anderson, please wait a moment, I will check and get back to you.
assistant
Sure.
user
I am happy to say that we found a reservation on your name. May I know your new travel dates please?
assistant
Sure, my scheduled dates are 10/26 and 10/28.
user
Please share me your airport points.
assistant
Sure, I want to depart from DTW to DCA.
user
Based on your details there is a flight in airline AA with flight number: 1008. Shall I proceed for booking?
assistant
Yes, you can.
user
Your new ticket has been booked.
assistant
Thanks for your help.
user
Thanks for choosing us. Have a good day.
assistant