Hello.
user
Hello, how may I aid you today from my end?
assistant
Myself Carolyn Roberts. Due to some urgent client meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok, I will wait for your response.
user
Sorry Carolyn Roberts, there is no active reservation on your name in our database.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for reaching us.
assistant