Hello.
user
Hello, how may I aid you today?
assistant
Can you please help me in cancelling my previous reservation?
user
Sure, may I know your name?
assistant
Myself Pamela Adams.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us.
assistant