Hello.
user
Hello.
assistant
My name is Matthew Green.
user
Green, how may I help you?
assistant
I would like you to book the direct flight ticket from DEN to OAK, can you please do that for me?
user
May I know your itinerary dates?
assistant
Sure, I want to depart on 08/13 and also book the return ticket on 08/15.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, no direct flight is available.
assistant
Not an issue, thank you for checking.
user
Thank you for contacting us.
assistant