Hello,.
user
Hello, How can I assist you today?
assistant
I want to cancel my recent reservation due to my health issue so, can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I have your name please?
assistant
My name is Brandon Carter.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, we did not find your name in the reservation list to proceed next.
assistant
No problem, thank you.
user
Thank you.
assistant