Hello.
user
Hello, how may I render you today?
assistant
I would like to cancel my recent ticket which is booked in the last week. Can you please help me to cancel the ticket?
user
Sure, we are here to help you. May I know your good name?
assistant
Thank you for accepting my request. My name is George Rodriguez.
user
Ok, please wait for a minute.
assistant
Ok, take your time.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
It's ok, I think the ticket is not confirmed properly. Thank you so much for your valuable time.
user
Thank you for reaching us.
assistant
You are welcome.
user