Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation due to my bad health. Can you help me?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
My name is Donald Young.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
Ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant