Hello,.
user
Hello, how may I assist you today?
assistant
Due to hurricanes at my destination point, I would like to change my existing reservation.
user
Ok, I will help you. To check your reservation status, may I know your name?
assistant
I am Joshua Jones.
user
I found your reservation, may I know your new airport codes?
assistant
My new airport codes are from HOU to CLT.
user
Can you please share your travelling dates?
assistant
My travelling dates are from 07/02 to 07/04.
user
Ok, wait for a moment please.
assistant
Sure.
user
I found a flight that UA airline with connection 1 as per your details, can I proceed to booking?
assistant
Do not proceed, I need a direct flight.
user
Sure, I direct flight available. Can I proceed?
assistant
Please proceed.
user
Your ticket is confirmed with flight number 1001.
assistant
Thank you.
user
My pleasure, have a nice trip.
assistant