Hello.
user
Hello. What help that I can assist you?
assistant
I am an old person and my son had booked me a flight ticket in the last week but suddenly I met with an accident. So, I am unable to travel the trip and I don't know how to cancel the flight ticket. Can you please help me in flight ticket cancellation?
user
Sure, I am gleeful to help you in that one. Please wait for a moment to check it.
assistant
Thank you for considering my request.
user
May I know your name for checking purpose?
assistant
My name is Brenda Edwards.
user
Thank you for waiting, there is no reservation found for the user name in our back end report.
assistant
It's ok, thank you for checking.
user
You are most welcome and thank you for reaching us.
assistant
You are welcome.
user