Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my ticket, because my reservation was done with wrong location due to confusion in airport.
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your name to check the reservation list?
assistant
I am Kenneth Lopez.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, no reservation found on Kenneth Lopez.
assistant
Ok. Thank you.
user
Thanks for your approach.
assistant