Hello.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Myself Matthew Harris.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for the information.
user
Thank you for choosing us.
assistant