Hello.
user
Hello, How can I serve you?
assistant
Prepone plan came into a picture owing an announcement of birth of baby boy. So I need to change an existing reservation, can you please help me?
user
Sure, May I know your name?
assistant
My name is John Hernandez.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
That's not a problem.
user
Thank you for availing us.
assistant
Thank you.
user