Hi, I am Richard Walker.
user
Hello, how can I amend you?
assistant
I would like to cancel my recent reservation due to my trip got cancelled. Can you help me in cancellation?
user
Sure, please wait a minute. I will check and get back to you.
assistant
Ok.
user
Thank you for your time. Unfortunately we didn't found any reservation matching your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for opting us.
assistant