Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you out. May I know your name please?
assistant
Anna Robinson here.
user
Wait a moment please.
assistant
Ok.
user
Anna Robinson, we haven't found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant