Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to some issues I have to change my flight ticket reservation, can you please help me in changing my flight ticket?
user
Sure, I will help you with this.
assistant
Thank you.
user
Can you please provide the name to check your reservation status?
assistant
My name is Karen Garcia.
user
Karen Garcia, there is no active reservation found under your name in our database.
assistant
Ok, no issues with that one, thank you for your great service.
user
Thank you for contacting us.
assistant
Welcome.
user