Hello.
user
Hello. How can I aid you today?
assistant
I am Katherine Baker. My music concert has been cancelled due to some issues, can you help me in cancelling my reservation?
user
I would be happy to help you with that.
assistant
Thank you.
user
Please give me a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's fine. Anyway, thank you for your help.
user
Thank you for reaching us.
assistant