Hello.
user
Hello.
assistant
I am George Green.
user
How may I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant