Hi, I am Margaret Jackson.
user
Hello, how can I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure got postponed. So I want you to change my existing reservation.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your assistance.
user