Hello.
user
Hello. How may I assist you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I am here to help you out. May I know your name please?
assistant
My name is Sarah Carter.
user
Wait a moment please.
assistant
Sure, take your time.
user
Sarah Carter, we haven't found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant