Hello,.
user
Hello, How may I help you?
assistant
I am Rebecca Hall. I made a reservation earlier to go to holiday trip with my friends, due to some financial problems I want change my reservation. Can you please help me with that?
user
Sure, Please wait a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for connecting us.
assistant