Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, may I know your name to check for the previous reservation?
assistant
Thank you. Please check the reservation with my name Deborah Wilson.
user
Please allow me moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
Thank you for contacting us.
assistant
Most welcome.
user