Hello.
user
Hello, how can I aid you?
assistant
I need to change my recent existing reservation due to postpone of my document verification in my office. Could you please help me with changing the reservation?
user
Sure, we will help you. Can I have your name to check the details?
assistant
My name is Charles Campbell.
user
Please wait a moment.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found on the name Charles Campbell.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant