Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, may I know your name?
assistant
Myself Brandon Allen.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant