Hello, I am Michelle Lewis.
user
Hello,. How may I help you?
assistant
Due to bad weather condition, I want to cancel my reservation. Can you help me out with it.
user
Sure, please wait for a while I will check with the current status and revert you.
assistant
Sure.
user
Sorry, unfortunately there is no reservation found with your name.
assistant
No issues. Thank you, for the information.
user
Thank you for choosing our service.
assistant