Hello.
user
Hello, how can I help you?
assistant
I am Rebecca Parker. Owing to an emergency, I want to cancel my reservation. Could you help me in the cancellation?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
We could not find any active reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for opting us.
assistant