Hello.
user
Hello.
assistant
I am Jacob Roberts.
user
Jacob, how may I help you?
assistant
As my meeting got postponed, can you please help me by changing my existing reservation?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
Sorry, no reservation is available by your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant