Hi.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation as my plan to meet my grand parents got postponed due to my health issues. Can you please help me?
user
Sure, I am here to help you. May I know your name?
assistant
I am Brenda Williams.
user
There is no reservation found under your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant