Hello.
user
Hello. How may I help you?
assistant
Need your assistance to change my existing reservation, due to bad weather conditions.
user
I will help you with that please share your travel dates?
assistant
I want to change my reservation.
user
Please share your name to proceed further?
assistant
My name is Patrick Walker.
user
Sorry to say that there is no reservation found under your name.
assistant
Ok, thanks for your service.
user
Thank you.
assistant