Hello.
user
Hello. How can I help you?
assistant
I want to meet my friend who was leaving from New York, for that I reserved a flight ticket, because of some problem I want to cancel that reservation, can you help me with that?
user
I will help you, please share your name?
assistant
I am Lisa Williams.
user
There is no reservation on your name in our database.
assistant
It's ok, no issues.
user
Thanks for reaching us.
assistant
Thanks for your checking.
user