Hello.
user
Hello. How can I aid you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with the changes?
user
Sure.
assistant
Thank you.
user
May I know your good name?
assistant
I am Jason Adams.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant