Hello.
user
Hello.
assistant
I am Emily Smith.
user
How may I help you out?
assistant
I need to change my reservation due to my planned event got postponed because of some money issues. So please help me with changing my reservation.
user
Sure, I will help you in changing the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found in our database.
assistant
Oh! It may not be booked properly due to some technical issues.
user
Thank you for reaching us.
assistant
Anyway, thank you for your time.
user