Hello.
user
Hello. How can I aid you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, give me a minute.
assistant
Sure.
user
May I know your name?
assistant
I am David Moore.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for the information.
user