Hello,.
user
Hello, how may I be there for you?
assistant
I want to change my reservation, can you please help me?
user
Sure, please let me know your name to check the status and get back to you.
assistant
My name is Ruth Anderson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, not a problem. Thank you for informing me.
user
Thank you for opting us.
assistant