Hi there.
user
Hello, how may I help you?
assistant
Myself, Ashley Walker. Will you provide cancellation service also?
user
Yes, we will provide that service to you.
assistant
Due to some health issue, I want to cancel my trip. Please help me with that.
user
Sure, let me check your details.
assistant
Sure, take your time.
user
I have found your reservation, shall I proceed to cancel it?
assistant
Yes, please cancel.
user
Your ticket has been successfully cancelled. Thank you for choosing us, have a nice day.
assistant
Thank you so much for the help.
user