Hello. I am Raymond King.
user
Hello, how may I aid you?
assistant
My cousin's wedding was postponed, so I want to cancel my reservation.
user
Ok, please stand by.
assistant
Sure.
user
Thanks for waiting, I found a reservation with your name. Shall I cancel your reservation ticket?
assistant
You can proceed to cancellation.
user
Your reservation is cancelled. Thanks for approaching us.
assistant
Thanks for your service.
user