Hello.
user
Hello, how can I help you?
assistant
This is Gregory Lopez. I want to cancel my reservation due to postpone of my external exams. Could you please help me in doing this?
user
Sure, please wait.
assistant
ok.
user
Soryy, we don't see any reservation on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thank you.
assistant