Hello.
user
Hello.
assistant
I am Kimberly Baker.
user
How may I aid you now?
assistant
I need to cancel my reservation, can you help me out please?'.
user
Ok, please wait.
assistant
Ok.
user
Sorry there is no booking been found on your name.
assistant
That's ok, no problem. Thank you for reaching us.
user
Thank you for choosing our agency.
assistant