Hello.
user
Hello. What service that you are looking from our agency?
assistant
Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
user
Sure, I will help you in cancelling of your ticket.
assistant
Thank you.
user
Can I know your name to check your previous reservation status?
assistant
Sure, you can check my reservation on the name of Ashley Rodriguez.
user
Please be on hold to check.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for approaching us, have a great day.
assistant