Hello.
user
Hello.
assistant
Steven Hill here.
user
Hill, how can I assist you?
assistant
Due to inconvenience of work, I want to cancel my reservation. Can you please help me for that?
user
Sure, please hold on for a moment.
assistant
Ok, I will wait.
user
Sorry, no reservation is found by your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant