Hi.
user
Hello.
assistant
I am Michael Wright.
user
How can I help you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I am very happy to help you with that. Just give a moment.
assistant
Thank you. Sure.
user
Sorry to inform this, there is no reservation on your name in our database.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thanks for the information.
user