Hi, Catherine Parker here.
user
Hello, Catherine Parker. How may I assist you for the day?
assistant
I want to change my existing reservation due to the current bad weather condition.
user
OK. Please wait, Till I check up and get back to you.
assistant
Sure.
user
We are very sorry to inform you that, There is no reservation found on Catherine Parker.
assistant
No problem and thanks for your time.
user
Thank you, For making an inquiry with us regarding change reservation.
assistant