Hello.
user
Hello, do you need any help from us?
assistant
Can you please help me in changing my existing reservation?
user
Sure, may I know your trip dates?
assistant
I want to change my reservation. Can you please check for this?
user
Sure, can you please tell me your name to update your existing reservation details?
assistant
Myself Pamela Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
You are welcome, have a great day.
assistant