Hello.
user
Hello, how may I help you?
assistant
I am Samuel Thomas. I would like change my resent reservation because of my health issue. Can you help me in changing my reservation?
user
Sure, please wait a moment I'll check the details and revert you.
assistant
Sure.
user
Sorry Samuel, in my database I didn't found any details regarding your reservation.
assistant
No issues. Thank you for your support.
user
Thanks for availing us, have a pleasant day.
assistant