Hello, Matthew Lee.
user
Hello, how may I help you at this moment?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
Surely, I will help you. Can you please wait for a moment?
assistant
Sure, take your time.
user
Thank you for waiting. Sorry, there is no reservation found on your name to cancel. You are welcome. Thank you for reaching us, have a nice day.
assistant
That's ok, thank you for checking.
user