Hi.
user
Hello, how can I assist you today?
assistant
I would like to change my existing reservation as my plan to go for a holiday trip got postponed.
user
Sure, can I have your name please?
assistant
Sure, I am Christine Miller.
user
Ok, please hold on a moment.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Not a problem. Thank you.
user
Thank you for opting us.
assistant