Hi.
user
Hello, what can I do for you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
I am Jerry Turner.
user
Please wait.
assistant
Ok.
user
 Sorry, no reservation found on your given name in our database to cancel it.
assistant
No issues, thank you.
user
Thank you for contacting us.
assistant