Hi.
user
Hello, how may I be at your assistance?
assistant
I want to change an existing reservation due to some issues, can you please help me?
user
Sure, we are always at your end to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Michelle Evans here.
user
Please wait a while.
assistant
Sure, I will wait.
user
Thank you for your time, we did not find any active reservation to make changes further as per your request.
assistant
Ok, thank you for your information.
user
Thank you for reaching us.
assistant