Hi.
user
Hello. How may I assist you today?
assistant
Owing to emergency I want to cancel my reservation, can you help me?
user
Sure, we are gleeful to help you. Can you please provide your name to check your previous reservation?
assistant
Myself Stephanie Carter.
user
Ok, please wait a moment.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
No problem, thanks for checking.
user
Thank you for reaching us, have a great day.
assistant