Hi.
user
Hello. What can I do for you at this moment?
assistant
I need to cancel my recent reservation owing to an emergency.
user
Sure, may I know your good name please?
assistant
My name is Jacob Nelson.
user
Ok, please wait for few minutes, let me check with your recent reservation status.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Thank you.
user
Thank you for reaching us.
assistant