Hi,.
user
Hello, How exactly I can serve you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, can I have your name please?
assistant
I am Paul Perez.
user
Please standby.
assistant
Sure.
user
I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you.
user
Thanks for connecting us.
assistant