Hello,.
user
Hello. How can I help you?
assistant
I am Barbara Jones. I just want to cancel my reservation due to heavy rains. Can you please help me with that?
user
Ok. I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you.
assistant