Hello.
user
Hello, how may I help you today?
assistant
Due to an emergency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Donald Jackson.
user
Ok, wait for a moment please.
assistant
Sure, I will wait for your response.
user
Sorry Jackson, there is no reservation found as per your name to cancel it.
assistant
Ok, not an issue. May be my brother has cancelled my reservation on behalf of me. Thank you for providing information.
user
You are welcome always.
assistant