Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Ronald Nelson.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant