Hi.
user
Hello, how can I guide you for today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
I will help you with that. May I know your name?
assistant
Thank you. Sure, my name is Jerry Gonzalez.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for contacting us, have a nice day.
assistant