Hello.
user
Hello. How may I be of your assistance?
assistant
I am Jacob Mitchell. Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us.
assistant