Hi, I am Samuel Moore.
user
Hello, how can I aid you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, give me sometime to check and get back to you.
assistant
Ok.
user
Thank you for being patient. Unfortunately we didn't found any reservation according to your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for consulting us.
assistant