Hello.
user
Hello. How can I serve you today at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, to cancel your ticket may I know your name please?
assistant
I have reserved it on the name of Rebecca Rodriguez.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found with your given name.
assistant
Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant
Welcome.
user