Hello. I am Betty Lee.
user
Hello, how may I provide service to you?
assistant
I just want to cancel my reservation due to health problem. So, help me in this?
user
Sure, we will help you. Please wait for a moment.
assistant
OK.
user
We found a reservation with your name. Shall I proceed with cancellation?
assistant
Ok, please cancel it.
user
Your reservation has been cancelled.
assistant
Thanks a lot.
user
Thank you for reaching us.
assistant