Hi.
user
Hello.
assistant
Amy Wright here.
user
Amy, how may I assist you today?
assistant
Can you help you in change of flight ticket reservation?
user
Sure, I will help you in changing, please hold on for a moment to check your active reservation with your name?
assistant
Ok.
user
Amy, I did not find any active reservation with your name in my database.
assistant
Not a problem. Thank you.
user
It's my pleasure.
assistant