Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
user
Ok, please may I know your name?
assistant
I am Cynthia Lee.
user
Reservation is not found on your name in our database.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for reaching us.
assistant