Hello, Debra Hernandez here.
user
Hello, How may I assist you today?
assistant
Due to sudden change in the dates of summit which was going to be held in the place,so I want to cancel my recent reservation, can you please help me?
user
Sure, Can you please wait for a minute?
assistant
Sure.
user
Thanks for waiting.
assistant
My pleasure.
user
Sorry to say, there is no reservation found with your name.
assistant
It's ok, thank you for your help.
user
Thank you for approaching us.
assistant