Hello.
user
Hello. How may I help you out today?
assistant
I need to cancel my reservation which I have done earlier to give guest lecture in famous university but now I am unable to travel so please help me with cancelling my reservation.
user
Sure, I will help you out. Can you please provide me your name?
assistant
Thank you. Please check the reservation with the name of Charles Allen.
user
Ok Charles, please wait a moment.
assistant
Sure, I will wait for your response.
user
Thank you for your patience. Sorry Charles, there is no reservations found with this name.
assistant
Oh! May be booking is not done properly. Anyway, thank you for your time.
user
Thank you for choosing our services Charles. Have a nice day.
assistant
Welcome.
user
Most welcome.
assistant