Hi, I am Stephanie Taylor.
user
Hello, how may I support you today?
assistant
I want to cancel my reservation because suddenly my brother has cone to home. Can you please cancel my reservation?
user
Sure, I can help you. Please be on hold, I will check your details.
assistant
Ok.
user
Stephanie, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting our service.
assistant