Hello.
user
Hello, how can I guide you today?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Patricia Taylor.
user
Please give me a minute.
assistant
Sure, take your own time.
user
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant