Hello, Deborah White here.
user
Hello, how can I help you at this time?
assistant
I am unable to go home this weekend. I need you to change my previous booking.
user
Sure, please wait for a while.
assistant
Ok, I will be here for you.
user
Sorry, no reservation found on your name is our records to change.
assistant
That's ok. Thanks for your time.
user
Thank you.
assistant