Hi. I am Alexander Gonzalez.
user
Hello, how may I be of your service?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, give me sometime. I will check and get back to you.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found matching your name.
assistant
No issue, I will choose other alternative.
user
Thank you for reaching us.
assistant
Thank you.
user