Hello. I am Gary Wilson.
user
Hello. How can I assist you?
assistant
I need to amend my reservation, can you help me out please?
user
I will be happy to amend your reservation, please wait a moment.
assistant
Thank you.
user
Thank you for waiting, I am sorry I can not amend your reservation as the reservation you done is not found.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for connecting.
assistant