Hi.
user
Hello, how can I aid you?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, may I know your name?
assistant
I am Ryan Jackson.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for your response.
user
Thank you for opting us.
assistant