Hi. Emily Jones here.
user
Hello, how may I assist you?
assistant
Can you change my flight ticket reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Emily Jones.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found under your name to change.
assistant
Not a problem. Thank you.
user
Thank you very much for approaching our agency.
assistant