Hi,.
user
Hello, How can I serve you?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me with cancellation?
user
Sure, May I know your name?
assistant
My name is Michael White.
user
Sorry, No reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for availing us.
assistant