Hello,.
user
Hello, how can I best aid you today?
assistant
I want to cancel my recent reservation due to my board meeting got preponed. Can you please help me in cancellation?
user
Sure, I can cancel your reservation right now.
assistant
Thank you.
user
Before that I need to know your name?
assistant
My name is Jennifer Brown.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to specify that there is no active reservation found on your name to cancel it.
assistant
Not a problem, thank you for the information.
user
Thanks for reaching us, have a happy day.
assistant