Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you with that. Can I know your name please?
assistant
Raymond's Davis here.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to tell you, there is no active reservation found with your name.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for reaching us.
assistant