Hello.
user
Hello, how may I aid you?
assistant
This is Brandon Jackson, can you help me to change my existing reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found on your name in your records.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant