Hello.
user
Hello. Could I have your name please?
assistant
Matthew Baker on this end. I want to change my reservation dates, can you please help me out?
user
Baker, how can I aid you right now?
assistant
My exams are postponed, so please help me.
user
Alright, please be on hold for a while.
assistant
Ok, I'm waiting for your response.
user
Baker, there is no active reservation as per your information.
assistant
Ok, no issues with it. Thank you for checking.
user
You are welcome.
assistant