Hello. Myself Mark Jones.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a while, let me check.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant