Hello.
user
Hello, how can I help you?
assistant
Can you aid me to change my reservation due to postpone of my office meeting?
user
I am happy to assist you in change of your reservation. Can you please let me know your name on which you have booked?
assistant
Eric Williams here.
user
Please be on hold while I will check with your name in our booking list for the reservation status.
assistant
Ok.
user
I apologise to say this Eric Williams, there is no active reservation with your name in our booking list.
assistant
It's Ok, no issue. Thank you for the help.
user
You are welcome, thank you for choosing us. Hope you have a nice day ahead.
assistant