Hello.
user
Hello, may I know your name please?
assistant
Sure, my name is Thomas Brown.
user
Yes, how can I help you?
assistant
My business trip has been postponed.Can you please help me for changing the existing reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found by your name.
assistant
No problem.
user
Do you want to have any more information please?
assistant
Thank you for your information.
user
Thank you and have a nice day.
assistant