Hello.
user
Hello, how can I aid you?
assistant
Myself Kimberly Jackson. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, we will help you.
assistant
Thank you.
user
Just wait a moment, I will check your details and revert to you.
assistant
Sure, take your time to check.
user
Thank you for waiting, unfortunately there is no reservation found on your name.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank your for your time.
user
Thank you for reaching us.
assistant