Hi.
user
Hello.
assistant
I am Larry Lopez.
user
What service that you are looking from our agency?
assistant
Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure, I am glad to help you with that.
assistant
Ok.
user
Please wait a moment to check.
assistant
Sure, take your time.
user
We regret to inform you that there in no reservation on your name in our records.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a great day.
assistant