Hello.
user
Hello, how may I assist you today?
assistant
I have made a reservation earlier to attend for a meeting, but due to bad weather conditions there, the meeting got postponed. Can you please help me in changing my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I know your good name please?
assistant
Sure, my name is Donna Garcia.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant