Hello.
user
Hello.
assistant
I am Larry Carter.
user
How can I aid you?
assistant
Can you please cancel my existing reservation as my plan to attend a cultural event got cancelled?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks  for your time.
assistant
Ok.
user
I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant