Hello.
user
Hello, how may I help you?
assistant
I am Virginia Allen. I want to change an existing reservation, due to my health issues.
user
Sure, I will help you in this. Please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Not an issue.
user
Thank you for reaching us. Have a nice day.
assistant
Thank you.
user