Hello.
user
Hello.
assistant
I am Shirley Harris.
user
Shirley, how can I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you.
assistant
Ok.
user
Hold on for a moment. Let me check.
assistant
Ok, take your time.
user
Sorry Harris, there are no flights reserved on your given name.
assistant
That's ok. Anyways, thank you for your help.
user
Welcome, thank you for choosing us. Have a great day.
assistant