Hello.
user
Hello. May I know your name?
assistant
I am Catherine Taylor.
user
Catherine, how can I help you?
assistant
Actually, my plan got cancelled. Can you help me to cancel my ticket? Please check.
user
Catherine, will you wait for a moment?
assistant
Sure.
user
Than you for waiting. Sorry, there is no reservation found on your name Catherine.
assistant
That's fine for me.
user
Thank you for contacting us.
assistant
Anyway, thank you for your great support.
user