Hello.
user
Hello. How can I assist you?
assistant
Due to health issue, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you in cancelling. May I know your name?
assistant
Sure, my name is Benjamin Davis.
user
Sorry Davis, there is no reservation is showing in our data base to cancel.
assistant
That's ok, thank you.
user
Welcome. Thank you for choosing us.
assistant