Hello, I am Alexander Rodriguez.
user
Hello, how may I assist you today?
assistant
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me with that?
user
Please wait for a moment, I will revert to you.
assistant
Ok.
user
Thank you for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your help.
user
Thank you for picking us.
assistant