Hello,.
user
Hello. How may I assist you?
assistant
I am Benjamin Hernandez. I made a earlier reservation to attend a meeting, due to some problems it got postponed. Can you please change my reservation?
user
Sure, I am here to help you out. May I know your travelling dates please? Wait a moment please, let me check with your name?
assistant
Sure.
user
Benjamin Hernandez, we regret to inform you that there is no reservation found on your name in our records.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant