Hello.
user
Hello, how may I assist you today?
assistant
I am Carolyn Jones. I want to cancel my recent reservation due to sudden change in the plan of my business meeting. Can you help me with that?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant