Hello.
user
Hello, how can I assist you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am glad to help you.
assistant
Ok.
user
May I know your name please?
assistant
Myself Justin Taylor.
user
Ok, please wait for a while.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant