Hi. I am Brenda Clark.
user
Hello, how may I best support you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
user
Sure, we are happy to help you. We found your reservation. Shall I proceed?
assistant
Please proceed to cancel.
user
Your ticket is cancelled successfully.
assistant
Thank you.
user
Thank you for communicating with us.
assistant