Hello.
user
Hello, how may I serve you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, May I know your good name to check the reservation status?
assistant
My name is Anna Phillips.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant