Hello.
user
Hello, how may I assist you?
assistant
As my shooting got rescheduled, I want to change my existing reservation. Can you help me out?
user
Sure, please give me a moment to check your details.
assistant
Ok.
user
Meanwhile, may I know your name?
assistant
Sure, my name is Helen Evans.
user
I have failed to search a reservation under your name. Sorry for inconvenience.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant