Hello.
user
Hello, how may I be at your assistance?
assistant
I am looking to do some changes in my existing reservation. Can you help me for that?
user
Sure, on whose name you did the reservation let me know?
assistant
My name is Carolyn Martinez.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your time, we did not find any active reservation in your name to make changes as per your request.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user