Hi.
user
Hello, how may I help you today?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name to proceed?
assistant
I am Gary Edwards.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your response.
user
Thank you.
assistant