Hello.
user
Hello, how may I help you?
assistant
I am Christopher Mitchell. I want to cancel my recent reservation, due to health issues. Can you please help me?
user
Sure, please wait for a moment to check your details.
assistant
Sure, take your own time.
user
Thank you for waiting, no reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant