Hello.
user
Hello.
assistant
My name is Raymond Hill.
user
Hill, how can I help you?
assistant
My holiday trip has been postponed, so I would like to change my reservation. Could you please help me with that?
user
Sure, wait a moment I will check your booking.
assistant
Ok.
user
Thank your for patience, sorry Hill, there is no ticket found on your requested name in our data base.
assistant
That's ok. Thank you for the information.
user
Thank your approaching us with your query. Have a nice day Hill.
assistant