Hello.
user
Hello, how may I aid you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name?
assistant
Thank you for considering my request. myself Susan Moore.
user
Please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant