Hello.
user
Hello. How may I assist you?
assistant
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed, will you help me in changing my reservation?
user
Sure, I will help you. Please wait, let me check your reservation status. May I know your name?
assistant
Thank you for accepting my request. Myself Jacob Collins.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant