Hi, Carolyn Carter here.
user
Hello, how can I assist you now?
assistant
Owing to an emergency, my meeting with client has been cancelled. So I want you to cancel my existing reservation.
user
Sure, I will help you to cancel your ticket. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no worries at all. thank you for your help.
user
Thank you for reaching us.
assistant