Hello.
user
Hello.
assistant
Myself Betty Lewis, can you help me to cancel my reservation which I did recently?
user
Sure, please give me a moment to check your ticket status.
assistant
Ok, I will wait for your response.
user
Sorry Lewis, no reservation is available by your name.
assistant
Ok, not a problem I will check my mails to know more about my reservation. Thank you for your help in providing the information.
user
Thank you for choosing us.
assistant