Hello.
user
Hello. How can I assist you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your name to check for the previous reservation?
assistant
My name is Kathleen Turner.
user
Please allow me a moment.
assistant
Sure, take your time.
user
I found your reservation and successfully cancelled your reservation.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant