Hello.
user
Hello. How can I help you?
assistant
I am Joseph Clark. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
user
Sure, give me a minute.
assistant
Thank you.
user
Sorry, there is no reservation found under your name.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your help.
user