Hello.
user
Hello. How can I help you?
assistant
I will be cancelling my previous booking for attending an important meeting, please help me.
user
Sure, can you please tell your name to check your details?
assistant
I am Brenda Perez.
user
Sorry, there is no reservation found by your name.
assistant
That's fine, thank you for your assistance.
user
Thank you and have a nice day.
assistant
Most welcome.
user