Hello. I am Sharon Anderson.
user
Hello, how can I help you today?
assistant
Due to an emergency work, my trip has been cancelled.So I would like to cancel my recent reservation. Could you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thanks for approaching us.
assistant