Hello.
user
Hello.
assistant
Mary Miller here.
user
How can I assist you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I will help you with this.
assistant
Thank you.
user
Mary Miller, there is no active reservation found under your name in our database.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
Thank you for contacting us.
assistant
Thank you for the information.
user