Hello. I am Deborah Perez.
user
Hello, how may I assist you?
assistant
Will you please help me in changing my existing reservation as my plan to attend a seminar got postponed?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant