Hi.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am willing to help you for this. May I know your name please?
assistant
Timothy Roberts.
user
Please wait for a while.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
That's Fine. Thank you.
user
Thank you very much for contacting our agency.
assistant