Hello.
user
Hello. How can I help you?
assistant
I am Gary Mitchell. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Thank you.
user
Welcome, have a nice day.
assistant