Hello.
user
Hello.
assistant
I am Eric Roberts.
user
How can I help you?
assistant
Can you please change the existing reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant