Hello.
user
Hello. How may I help you today?
assistant
Myself John White. Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Sure, I will wait for your kind response.
user
Thank you for waiting, I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
Thank you for opting us.
assistant