Hello.
user
Hello, how may I serve you today?
assistant
I am Anna Scott, I want to change my reservation as my plan to visit New York for vacation is postponed. Can you help me with that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with your name.
assistant
Thank you for the information.
user
Thank you for opting us.
assistant