Hi.
user
Hello, how may I aid you today from my end?
assistant
I am Justin Green. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Ok.
user
Sorry Justin Green, there is no reservation on your name in our database.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant