Hello.
user
Hello, how can I help you?
assistant
I am Matthew White. I have reserved a ticket to meet my friend but suddenly he arrived to my home now. So I would like to cancel my reservation, can you please help me with that?
user
Sorry to say, there is no reservation on your name in our database.
assistant
No, I remember the month in which I have reserved my ticket so check once again.
user
Sorry to say you, there is no reservation.
assistant
Oh! I will check my mail once again and if I have any queries, I will reach you again. Anyway, thank you for your time.
user
Thank you for opting us.
assistant
Most welcome.
user