Hello.
user
Hello, how may I aid you?
assistant
Carolyn Wilson here. I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
user
Sure Wilson, I am here to help you out.
assistant
Ok.
user
Please allow me a moment to check the reservation on your name.
assistant
Ok, I will wait.
user
Sorry Wilson, there is no reservation on your name. Thank you for reaching us.
assistant
Thanks for the information.
user