Hello.
user
Hello.
assistant
I am Ashley Anderson.
user
How can I assist you at this moment?
assistant
I want to change my exiting reservation, due to heavy rainfall in Seattle, can you help me in changing the reservation?
user
Sure, I will help you with this. Please wait a while for a moment.
assistant
Sure, take your time.
user
Ashley Anderson, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant