Hello.
user
Hello.
assistant
Kimberly Lewis here.
user
How may I help you today?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you with that.
assistant
Ok.
user
Please wait for a minute. Sorry to inform you that, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant