Hello, I am Sandra Martinez.
user
Hello, how may I serve you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.Can you please help me?
user
Sure. Please wait a moment, I will get back to you.
assistant
Sure, I will wait for your response.
user
Thanks for your time, we did not find a reservation with your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant