Hi,.
user
Hello, how can I support you for the day?
assistant
I am Edward Gonzalez. Owing to an emergency I had to request for this cancel reservation.
user
Ok. I will help you in that. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience. I am here to inform you that, here is no reservation found on your name.
assistant
Thanks.
user
Than you for approaching us.
assistant