Hi.
user
Hello, do you need any help from us?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Ok, could I have your name please?
assistant
Sure, my name is Jennifer Wright.
user
Ok, please allow me a moment.
assistant
Sure, I'll wait for your response.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are welcome, have a great day.
assistant