Hi. I am Katherine Harris.
user
Hello, how can I provide service to you?
assistant
I want to cancel my recent reservation, due to an emergency work I could not attend my seminar. Can you please help me?
user
Sure, we will help you. Please wait for a moment.
assistant
Sure.
user
Thank you for your patience. Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant