Hello.
user
Hello.
assistant
I am Joshua Wilson.
user
How may I help you?
assistant
I would like to change my reservation as I am leaving for business trip, can you please help me out?
user
Sure, please give me a moment to check it.
assistant
Thank you.
user
Thank you for waiting, there is no reservation status found on the name which you have given to modify.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a nice day.
assistant