Hi.
user
Hello, how may I serve you?
assistant
I need to cancel my reservation due to some issues, can you help me out with my concern?
user
Sure, may I know your name?
assistant
Myself Paul White.
user
Ok, please wait for a minute.
assistant
Sure.
user
We found a reservation on your name, shall I proceed to cancel?
assistant
Ok, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant