Hello.
user
Hello, how can I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Katherine Edwards.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you.
assistant