Hi.
user
Hello.
assistant
Donna Roberts here.
user
Donna, how can we assist you today?
assistant
Make changes with new dates in my existing reservation, hope you are helping me out.
user
Sure, please wait for a moment. Let me check for your reservation status.
assistant
Sure, take your time.
user
Roberts, I have not found any reservation by your name.
assistant
It's ok, thanks for your information.
user
Thank you for contacting us and have a nice day.
assistant