Hello.
user
Hello.
assistant
I am Jennifer Harris.
user
How can I assist you Harris?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I will help you with that. Please wait for a while.
assistant
Thank you. I will wait for your response.
user
Sorry Harris, no reservation found under your name in our database.
assistant
Oh! It may not be booked properly due to some technical issues.
user
My pleasure, have a nice day.
assistant
Anyway, thank you for your time.
user