Hi, I am Richard Campbell.
user
Hello. How may I oblige you today?
assistant
As my plan to meet my uncle got postponed, I want to cancel my reservation. Can you help me with it please?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed with cancelling?
assistant
Yes, please.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for contacting us.
assistant