Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I can help you with that. May I know your good name please?
assistant
Myself Melissa Nelson.
user
Ok, please wait for a while.
assistant
Ok.
user
Melissa Nelson, I found your reservation and I have successfully cancelled it.
assistant
Thank you.
user
Thank you for choosing us.
assistant