Hello.
user
Hello.
assistant
I'm Anna Scott.
user
How may I help you?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
I have checked your reservation in our database with your name, there is no reservation found to change it.
assistant
Ok, no issues. Thank you for checking.
user
welcome, have a nice day.
assistant
You are welcome.
user