Hello.
user
Hello, how may I help you?
assistant
Daniel Rodriguez here, I would like to cancel my reservation due to my house got outburst.
user
Ok, please give me a moment to check with your previous reservation status.
assistant
Ok, sure please take your time.
user
I checked for your reservation by your name but could not find any results, sorry for the inconvenience.
assistant
It's ok, anyway thank you for the help.
user
Can I help you with some other information?
assistant
No, I do not have any other information.
user
Ok, thank you for choosing our services. Have a nice day.
assistant