Hi.
user
Hello, how can I be of your assistance?
assistant
I am planning to cancel my ticket, because I my wife is not feeling well so I have to take care of her. Can you help me in that cancellation?
user
Sorry to hear. No problem, I can help you in cancellation. Let me know your name to find your reservation?
assistant
Please check the reservation list with my name Debra Williams.
user
Thank you but, we did not find any reservation reserved with us on your name.
assistant
Ok. Thank you.
user
Thanks for reaching us, have a nice day.
assistant