Hello.
user
Hello, how can I assist you today?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, let me know your name to proceed further?
assistant
My name is Edward Lewis.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user