Hello.
user
Hello, how can I provide assistance to you?
assistant
I would like to change my reservation as my exams got cancelled, can you please help me out with that?
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
On whose name, your reservation has been done earlier?
assistant
It is done under the name Amanda Thomas.
user
Thanks for providing your name, please standby.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, there was no reservation found on your name to change it.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Thank you for choosing our service.
assistant