Hello.
user
Hello, how may I help you?
assistant
My name is Andrew Thomas.
user
Good Morning Andrew.
assistant
My holiday trip has been postponed, so I would like to change my existing reservation. Could you please help me with that?
user
Sure Andrew, please wait for a moment.
assistant
Sure.
user
There is no reservation on this name.
assistant
That's ok.
user
Do you want to book for any other date?
assistant
Yes.
user
Thank you for reaching us.
assistant