Hello.
user
Hello. How may I be of your service?
assistant
I need to change my recent reservation due to some issues, can you help me in doing that?
user
Sure, I'll help you with this.
assistant
Thank you.
user
Could you please let me know your name to check the reservation status?
assistant
I am Janet Parker.
user
Thank you for providing your name, please wait a moment.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for availing us.
assistant