Hi.
user
Hello.
assistant
Mark Taylor here.
user
How can I assist you today?
assistant
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
user
Just a moment please.
assistant
Ok.
user
Taylor, I did not fine any active reservation on your name to cancel.
assistant
That's fine, thank you for your help.
user
Most welcome.
assistant