Hello.
user
Hello, how may I help you?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, I will help you. May I know your name?
assistant
Sarah Lopez here.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
No hurry, no worry. Take your time.
user
Sorry, no reservation found by your name in our database.
assistant
That's ok. Thanks for time.
user
You are most welcome.
assistant