Hello. I am Susan Smith.
user
Hello. How may I be at your service for the day?
assistant
I want to cancel my ticket due to postpone of my client meeting.
user
Ok.
assistant
Please help me.
user
Give a minute, I will check the previous list and let you know the details of it.
assistant
Sure.
user
Thank you for your valuable time, no reservation found on your name.
assistant
Thank you for informing me.
user
Thank you for reaching us, have a good day.
assistant