Hello.
user
Hello. How may I assist you today?
assistant
Gregory Martin here. I want to cancel my reservation due to my health issue.
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you for the help.
user
Please wait for a while.
assistant
Ok, sure.
user
Sorry, there are no reservations found.
assistant
It's ok, anyway thank you for the information.
user
Thank you for reaching us.
assistant