Hello.
user
Hello, how may I help you?
assistant
Nicholas Hernandez here. I want to change my an existing reservation due to college reunion. Can you check for this?
user
Please hold on a moment.
assistant
Sure, please take your time.
user
Thanks for your time, there is no flight reserved on your name.
assistant
No issues, thank you for your response.
user
Thanks for choosing us, have a nice day.
assistant