Hello.
user
Hello.
assistant
I am Kenneth Moore.
user
How may I aid you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your information.
user
Sorry to inform you that, there are no active reservation found on your given name.
assistant
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me.
user
Thanks for reaching us, have a nice day.
assistant
Anyways, thank you for providing information.
user