Hi.
user
Hello. How may I help you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, please share your good name?
assistant
Patrick Hall here.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant