Hi.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, my name is Kathleen Perez.
user
Sorry Kathleen Perez, there is no reservation on your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us Kathleen Perez.
assistant