Hello.
user
Hello,. How may I assist you?
assistant
I am Michelle Brown. Owing to an emergency, I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, please wait for a minute. I will get back to you.
assistant
Sure.
user
Thanks for being patience, we did not find any reservation with your name.
assistant
Not an issue.
user
Thanks for approaching us.
assistant