Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my recent reservation, as there is a heavy rainfall in New York. Can you please help me with this?
user
Sure, I am happy to help you with that. Please wait for a moment.
assistant
Sure.
user
May I know your name please?
assistant
I am Deborah Clark.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user
Have a great day?
assistant