Hello,.
user
Hello.
assistant
I am Ashley Hall.
user
How can I help you today?
assistant
I would like to change my existing reservation due to bad weather, I have fallen sick. Can you please help me with reservation?
user
Sure, please wait for a while. Thanks for waiting ,no flight reservation found on your name.
assistant
Ok, not an issue.
user
Thanks for choosing us.
assistant
Thank you for your information.
user