Hi.
user
Hello, how may I help you?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Sure, my name is Kimberly Thompson.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Sure, I will wait.
user
Sorry to intimate that, no reservation is found with your criteria.
assistant
Ok, no problem.
user
Thank you very much for contacting our agency.
assistant
Anyways, thank you for your service.
user
You are most welcome.
assistant