Hello,.
user
Hello, How can I be of your service?
assistant
As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me with that?
user
Sure, We are here to help you. To proceed further, we need your name?
assistant
Samuel Phillips is my name.
user
Ok, please hold on.
assistant
Sure.
user
We did not find any reservation, with the name Samuel Phillips.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us with a query.
assistant