Hello.
user
Hello, how can I assist you for the day?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please cancel my reservation which was made on the name of Pamela Mitchell?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, we found no reservation on you given name.
assistant
Ok, Thanks for your service.
user
Thank you for reaching us.
assistant