Hi.
user
Hello. How may I guide you?
assistant
I am Nicole Parker. I want to change my flight reservation due to some health issue, can you please help me?
user
Sure Nicole Parker, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
No problem, thank you for checking.
user
Thank you very much for contacting our agency.
assistant