Hi.
user
Hello, how best I can assist you today?
assistant
I would like to cancel my flight reservation as I am sick. Can you please help me?
user
Sure, I will help you out.
assistant
Thank you.
user
May I know your good name please?
assistant
I am David Edwards.
user
Ok, wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Not an issue. Anyway, thank you.
user
Thank you for reaching us.
assistant