Hi.
user
Hello, how can I assist you?
assistant
Can you please help me in changing reservation due to postponed of my exams?
user
Sure, may I know your name?
assistant
Kevin Turner is my name.
user
Please wait a minute.
assistant
Sure.
user
We could not found any reservation on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us.
assistant