Hello,.
user
Hello.
assistant
I am Laura Gonzalez.
user
How can I aid you?
assistant
 I need a help from you, to change my existing reservation because I shifted my business trip on other days.
user
Sure, I can help you.
assistant
Thank you.
user
Please wait  a while.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
We didnt found any reservation by this name.
assistant
Ok, no issues. Thank you for information.
user
Thank you .
assistant