Hello.
user
Hello. How can I assist you?
assistant
I am Larry Hernandez. Can you please help me in changing my flight ticket reservation that I am unable to travel the trip on those dates, please help me in changing my flight ticket.
user
As an agent, it is my job to help you. Let me check reservation status under your name.
assistant
Sure.
user
Larry, I did not find any reservation by your name in our database.
assistant
OK, that's fine. No problem with that one, thank you for your help.
user
You are most welcome and thank you very much for choosing us.
assistant