Hello.
user
Hello how can I aid you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my reservation?
user
Sure, may I know your name?
assistant
I am Timothy Clark.
user
Please give a minute. I will check the status and let you know.
assistant
Sure.
user
Thanks for your time. We found a reservation on your name. Shall I proceed cancelling?
assistant
Yes, please proceed.
user
Your ticket has been cancelled.
assistant
Thanks for the quick response.
user
Thank you for reaching us.
assistant