Hello. I am Matthew Williams.
user
Hello, how may I aid you today?
assistant
I have reserved a plane ticket to participate in a world wide competition but suddenly the competition got postponed due to rain, can you please help me in flight ticket changing?
user
Sure, please wait a moment.
assistant
Thank you and I can wait for your response.
user
Sorry to inform, no reservation found with your name.
assistant
Not an issue with that one, I think it is not reserved properly due to technical issues. Thank you for providing the information in very quick manner.
user
Thanks for reaching us, have a great day.
assistant
Welcome.
user