Hello.
user
Hello.
assistant
I am Stephanie Clark.
user
How can I assist you at this moment?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing?
user
Sure Stephanie Clark, I will help you with that.
assistant
Sure, take your time.
user
Sorry Stephanie Clark, no reservation has found under your name to change any details in your reservation.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant