Hello.
user
Hi. How can I help you?
assistant
I'm Carolyn Campbell.
user
Mr Carolyn Campbell, may I help you?
assistant
I want to go on a vacation, but unfortunately the trip got postponed.can you please change my existing reservation?
user
Sure, just a second please.
assistant
OK.
user
I am sorry, Mr Carolyn Campbell I cannot find any reservation on your name.
assistant
OK, that's not a problem.
user
Thank you, have a nice day.
assistant
Thank you for your help.
user