Hello.
user
Hello.
assistant
I am Jacob Allen.
user
How may I help you today?
assistant
I am planning to cancel my reservation, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's fine. Anyway, thank you for your help.
user
Thank you for contacting us.
assistant
You are welcome.
user