Hello.
user
Hello, how can I guide you for today?
assistant
I'm Jennifer Young. I would like to cancel my reservation. Can you please help me with that?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us, have a nice day.
assistant
You are welcome.
user