Hello.
user
Hello, how can I aid you today?
assistant
I want to change my existing reservation due to postpone of my event. Can you please help me?
user
Sure, can I know your good name?
assistant
Sure, Nicholas Robinson here.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
No worries, thank you for the information.
user
Thank you.
assistant