Hello.
user
Hello. How may I aid you?
assistant
I have to change my reservation due to my planned trip got postponed. So please help me with that.
user
Sure, may I know your name?
assistant
Thank you. Please check the reservation with my name Ruth Anderson.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
That's ok, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user