Hi.
user
Hello.
assistant
I'm Samantha Adams.
user
How can I assist you today?
assistant
I need your help in changing my recent booking, can you help me in that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, I will wait.
user
Samantha, there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for contacting us.
assistant