Hello.
user
Hello, how may I assist you today?
assistant
Myself Samuel Moore.
user
Nice to meet you Moore.
assistant
I would like like to change my existing reservation because my health is not good right now. Can you help me for that?
user
Sure, please wait for a minute. Sorry, I cannot find any reservation with your name.
assistant
Ok, that's fine. Thank you for your services.
user
It's my pleasure.
assistant