Hello.
user
Hello, how may I assist you?
assistant
I am Raymond Jones. Can you help me to change my existing reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure, take your time.
user
Sorry Jones, there are no flights reserved on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us, have a good day.
assistant
You are welcome.
user