Hello,.
user
Hello, how can I serve you today?
assistant
Due to heavy snow storms, My business meeting got postponed, So I want to change my recent reservation.
user
Sure, I will help you. Can you please provide your name?
assistant
Ok, I am Kevin Smith.
user
Thank you, please wait for a while I will check and revert you.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Ok, no issues. Thank for helping me.
user
Thank you for choosing us. Have a nice day.
assistant