Hello,.
user
Hello. How may I assist you today?
assistant
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with cancellation?
user
Sure, please help me by providing your name to proceed further.
assistant
My name is Jonathan Campbell.
user
Please wait a moment.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
Not a problem, thank you for the information.
user
Thanks for choosing us.
assistant