Hello.
user
Hello. How may I help you out?
assistant
I want to change my reservation as my plan to meet my friend got postponed. Can you help me with that?
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
My name is Virginia Roberts.
user
Sorry, there are no reservations found in our database.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant