Hello. I am Betty Robinson.
user
Hello. How may I guide you today?
assistant
I want to cancel my reservation which I made a week ago due to my husband's health issues, can you help me?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok, please check with my previous booking status.
user
I am sorry to say that there is no reservation.
assistant
Oh! That's fine, thank you for checking with my reservation.
user
Thank you for containing us.
assistant
You are most welcome.
user