Hello.
user
Hello. Could you please tell me how may I guide you?
assistant
I need to change my reservation as my planned event got shifted to another location due to weather conditions. So please help me with changing my reservation.
user
Sure, I am here to provide you the service regarding the changing the ticket details. Can I have your personal information like name?
assistant
Thank you for accepting my request. Please check the reservation with my name Nancy Perez.
user
Ok, please hold on for a minute.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Sorry, as per your concern I can not change your reservation because I did not found your past ticket in our database.
assistant
I will check my mail once again for confirmation of my ticket booking whether it has booked or not. Anyway, thank you for your time.
user
You are most welcome. Thank you for reaching us.
assistant
Most welcome.
user