Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, because my friends have already done my reservation with some other airlines. So could you please help me out?
user
Sure, may I know your good name?
assistant
Sure, I am Katherine Hernandez.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
We found a reservation on your good name. It has been cancelled successfully.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant