Hello.
user
Hello. Can you please tell me how may I assist you?
assistant
Myself Frank Martinez. Due to some problems my trip was cancelled so can you please cancel flight ticket?
user
Ok, I am glad to assist you with the ticket cancellation.
assistant
Thank you.
user
Can you please allow me some time to check your ticket status?
assistant
Ok.
user
Sorry to say that, there is no active reservation with your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome. Thank you for communicating with us.
assistant