Hello.
user
Hello.
assistant
I am Kimberly Evans.
user
How can I aid you?
assistant
Can you please help me in changing my existing reservation, as my exam scheduled got postponed to some other date.
user
Sure, please wait for while.
assistant
Ok.
user
Thank you for waiting, there are is no reservation found on the given name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you.
assistant