Hello,. I am Kevin Thomas.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation as my tour got cancelled. Please help me out with cancellation.
user
Sure, I can help you. Please wait a moment. I will check the status and let you know.
assistant
Ok, take your time.
user
Thanks for waiting. There was no reservation found on your name.
assistant
That's fine, thank you.
user
Thank you for contacting us.
assistant