Hi,.
user
Hello. How can I assist you today?
assistant
I am Charles Martinez I need to cancel my recent reservation due to sudden visitation at my friends house. Can you help me out?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Sorry Charles Martinez, no reservation found on your name in our records.
assistant
Ok.
user
Thank you for approaching us, have a nice day.
assistant
Thanks for the quick response.
user