Hello.
user
Hello. How may I help you out?
assistant
I need to cancel my reservation which I have done last week in advance for my exams. Can you please aid me to cancel my reservation?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Thank you for considering my request, my name is Stephanie Adams.
user
Sorry, there are no reservations found in our database.
assistant
It's ok, anyway thank you for the information.
user
Thank you for reaching us.
assistant