Hello, I am Samantha Wilson.
user
Hello, how can I assist you?
assistant
I need to alter my reservation, as my exam scheduled has been postponed.
user
Sure, please wait a moment.
assistant
Ok.
user
We are happy to inform you that there is a reservation found on your name. Please provide your new journey details.
assistant
Ok, my new journey is from EWR to LGA. And my planned trip dates are from 04/20 to 04/22.
user
Ok, please wait a moment.
assistant
Ok.
user
UA airlines with single connection and price is 200 of 1002 flight. Shall I proceed?
assistant
Ok, go on with my booking.
user
Your ticket has been confirmed.
assistant
Thanks for your service.
user
Thank you.
assistant