Hello.
user
Hello. How may I assist you at this time?
assistant
Myself Scott Edwards. Due to some urgent business meeting, I am going to change my reservation. Can you please help me for this?
user
Sure, I am happy to help you in ticket modification. Please wait for a while to check it.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found for the user name in our previous booking list.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
You are most welcome and have a nice day.
assistant