Hello. Myself Ronald Smith.
user
Hello, how may I serve you at this moment?
assistant
I want to change my existing reservation, can you help me in that?
user
Sure, please wait for few minutes.
assistant
Thank you. I will wait for your response.
user
There is no existing reservation found on your name in our records.
assistant
That's ok, no problem. Thank you for waiting.
user
Thank you for reaching us.
assistant
Thank you for the information.
user