Hi.
user
Hello. How may I aid you today?
assistant
I am planning to change my reservation , can you help me in that?
user
Sure, I will help you with your request. Can you please provide your name to check it?
assistant
I am John Rodriguez.
user
Please be on hold.
assistant
Ok.
user
We regret to tell you that, there is no reservation found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for approaching us, hope you have a great day.
assistant