Hello.
user
Hello. How can I serve you?
assistant
My name is Helen Martin. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation. Will you help me with that?
user
Sure, We are here to assist you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thanks for your time. We found a reservation by this name and it has been cancelled according to your request.
assistant
Thank you.
user
Thank you for approaching us.
assistant