Hello.
user
Hello, how may I serve you today?
assistant
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Myself Christine Evans.
user
Please wait for a moment while I check for your reservation.
assistant
Sure, take your time.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us, we hope see you again.
assistant