Hi.
user
Hello, how may I aid you today?
assistant
Due to heavy rainfall, I need to stay back in my place. Can you please cancel my reservation?
user
Sure, may I know you good name please?
assistant
I am Raymond Moore.
user
Thanks for sharing your name, please hold on.
assistant
Ok.
user
Thanks for waiting. We found reservation with your name, shall I proceed to cancel?
assistant
Yes, please proceed to cancel.
user
Your reservation has been cancelled. Thank you for reaching us, have a good day.
assistant
Thank you for helping me in cancellation.
user