Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation due to some health issues, so please help me.
user
Sure, may I know your name please?
assistant
Sure, I am Anthony Mitchell.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
No issues, thank you.
user
Thank you for opting us.
assistant