Hello.
user
Hello.
assistant
Amy Lewis here.
user
Amy, how can I help you now?
assistant
I heard about that UA airlines is not providing a good service. So, I would like to cancel my reservation.
user
Ok, please wait for a moment. Sorry Amy, there is no reservation found on your name.
assistant
It's ok.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for the help.
user
You are welcome.
assistant