Hi.
user
Hello, how may I assist you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Linda Lopez.
user
Just a moment, let me check your reservation status in our database.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you very much for contacting our agency.
assistant