Hello,.
user
Hello, how can I assist you?
assistant
I am Joseph Rodriguez.
user
Ok.
assistant
Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, I would be happy to help you. Please give me a moment, I will check and revert to you.
assistant
Ok.
user
We are very sorry to inform, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for your information.
user