Hello.
user
Hello, what can I do for you today?
assistant
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
user
Sure, may I know your good name for checking with your recent status?
assistant
Sure, myself Stephanie Carter.
user
Ok, wait for a minute.
assistant
Sure, take your time.
user
There is no recent reservation find on your name in our records.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant