Hello.
user
Hello.
assistant
I am James Collins.
user
How can I assist you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, I will wait for your response.
user
James, there is no reservation found under your name to do cancellation.
assistant
Oh! May be something went wrong while booking the ticket previously. Anyways, thank you for providing information.
user
Thank you for choosing us.
assistant