Hi.
user
Hello, how can I help you?
assistant
I have already reserved a flight ticket due to some issues, I need to change my reservation. Can you help me in changing?
user
Sure, may I know your good name please?
assistant
Emma Edwards is my name.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting us.
assistant