Hi.
user
Hello.
assistant
Donna Edwards here.
user
How can I help you at this moment?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you help you with that. Please give me a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available in your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant