Hi, William Collins here.
user
Hello, how may I assist you William?
assistant
Due to heavy rains in my existing location, I want to cancel my reservation.Could you help me in cancellation of ticket?
user
Sure, I will help you out.
assistant
Ok.
user
Based on your name there is no reservation in our listing.
assistant
It's ok. Thank you for helping me.
user
Thank you for reaching out here.Do you have any other requirements?
assistant