Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, we are here to help you. May I know your name, please?
assistant
Thank you. Charles Baker here.
user
Wait a minute.
assistant
Sure.
user
There was no reservation found on your name.
assistant
Ok no issues, thank you for your services.
user
Thank you for choosing us.
assistant