Hi.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Can I know your name?
assistant
I am Elizabeth Harris.
user
Let me check details with your recent reservation.
assistant
Sure.
user
Sorry, there is no reservation by your name.
assistant
Ok, no issues.
user
Thank you.
assistant
Thanks for the information.
user