Hello.
user
Hello, how can I best help you now?
assistant
I am Charles Wilson. I want to change my existing reservation due to postponed of my project submission dates? Can you please help me with it?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to notify that there is no active reservation found on your name.
assistant
Not an issue. Thank you for your service.
user
Thanks for connecting us, have a nice day.
assistant