Hi,.
user
Hello. What can I do for you now?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, I will cancel it. To cancel your reservation, help me with your name.
assistant
I am Brian Young.
user
Please standby.
assistant
Ok.
user
Sorry, there was no reservation on your name to cancel it.
assistant
Thank you.
user
Thank you for reaching us.
assistant