Hi, I am Laura Johnson.
user
Hello, how may I serve you today?
assistant
I need to change my recent existing reservation due to bad weather condition. Could you please help me in doing that?
user
Sure, Please wait a moment, I will let you know the information.
assistant
Sure.
user
Sorry to notify that there is no reservation found on your name.
assistant
Thank you for your valuable information.
user
Thank you for choosing us.
assistant