Hello, I am Amanda Thompson.
user
Hello, how may I serve you today?
assistant
I need to cancel my recent reservation, as my foot ball match got cancelled. Please help me in cancelling?
user
Sure. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your service.
user