Hi.
user
Hello, how may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Shirley Wilson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, No issues, thank you.
user
Thank you for choosing us.
assistant