Hello.
user
Hello. How can I aid you?
assistant
Please help me to cancel my recent reservation due to my health issues.
user
Sure, We are here to help you. May I know your name?
assistant
I made my reservation by this name Sandra Allen.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant