Hello. I am Carolyn Clark.
user
Hello. How can I aid you?
assistant
I had planned to go on a trip,but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, I am here to help you in amending your reservation.
assistant
Ok.
user
Please allow me a moment to check for your previous reservation status is active or not.
assistant
Ok, take your own time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant