Hello, I am Jack Lopez.
user
Hello, how can I aid you for the day?
assistant
Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a few seconds.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
That's not a problem. Thanks for your information.
user
Thank you for opting us.
assistant