Hello.
user
Hello, how may I guide you?
assistant
I am Angela Moore. I want to postpone my trip due to an emergency. Can you aid me in amending my reservation?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Take your time.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant
You are welcome.
user