Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Margret Harris. I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I will help you with cancelling my reservation.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Margret Harris, no reservation has found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us, have a good day.
assistant