Hello.
user
Hello, how can I serve you today?
assistant
Please help me in cancelling my recent reservation.
user
Sure, I will help you. May I know your name to check the previous reservation?
assistant
My name is Matthew Harris.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, No worries. Thank you.
user
Thank you for contacting us.
assistant