Hello.
user
Hello, how can I assist you?
assistant
I just want to cancel my reservation due to some health issues, can you please help me in cancelling the reservation?
user
Ok, I will help you with that flight cancellation please wait a moment I will check. May I know your name before I check for the reservation?
assistant
Myself Christopher Green. Ok, I will wait.
user
The search is been completed, thank you for waiting. Sorry, the reservation is not been done on your name.
assistant
Ok not a problem, thank you for guiding me.
user
Thank you for connecting with our agency.
assistant
Have a great day.
user