Hello.
user
Hello.
assistant
I am Jeffrey Thompson.
user
How can I help you today?
assistant
I want to do some modifications in my previous reservation, can you please help me?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please hold on for a while.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant