Hello. Myself Charles Johnson.
user
Hello, how may I serve you?
assistant
I would like to change my existing reservation because my health is not good to travel.
user
So sad to here, please give me a moment.
assistant
Ok.
user
Sorry Charles, there is no reservation showing on your name.
assistant
Ok, that's fine. Thank you for your services.
user
Do you want to make a new booking from our side? Ok, thank you for approaching us, get well soon.
assistant
Right now don't want later I will inform you.
user
Ok., you are welcome anytime.
assistant
Thank you.
user