Hello.
user
Hello, how can I help you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I am here to help you?
assistant
Thank you.
user
May I know your name for checking with previous reservation status?
assistant
Ruth Edwards here.
user
There is no reservation found under your name to change.
assistant
Thank you for checking.
user
Thank you for choosing us.
assistant