Hi.
user
Hello. How may I help you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure. Tell me your name please?
assistant
Myself Barbara Hernandez.
user
Please wait.
assistant
Sure, take your own time.
user
Thanks for waiting. Sorry there is on flight reservation on your name to change it.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you.
assistant