Hello.
user
Hello, how can I assist you for the day?
assistant
Assist me in cancelling my previous flight reservation as I prefer to change my travel dates.
user
Sure, I am here to help you. May, I know your good name?
assistant
Amy Edwards here.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant