Hello.
user
Hello. How may I assist you?
assistant
I need to cancel my previous reservation as my planned event got cancelled due to financial issues. So please help me with that.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, myself Sandra Parker.
user
Sandra, no reservation has been found on your name in our records.
assistant
Oh! It may not be booked properly due to server issue.
user
Thank you for choosing us.
assistant
Anyway, thank you for your time.
user