Hi.
user
Hello, how can I aid you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Gregory Wright.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found on your name in our reservation list to change it.
assistant
That's ok, thank you.
user
Thank you for reaching us. Have a great day.
assistant