Hello.
user
Hello,.
assistant
I am Melissa Brown.
user
Which service are you looking for?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you with that.
assistant
OK.
user
Please wait, Let me check your reservation status.
assistant
OK.
user
Thanks for waiting. Sorry Melissa Brown, No active reservation found on your name to cancel it.
assistant
No problem, thank you for the information.
user
Thanks for choosing us.
assistant