Hello.
user
Hello. How may I help you?
assistant
I have booked a flight ticket yesterday under the name of Robert Lee. Can you please cancel that ticket?
user
Ok, wait a moment I will check your status of reservation to cancel it.
assistant
Nice to hear that, I will wait for your response.
user
Thanks for your time, there is no reservation found with your name to cancel it.
assistant
That's ok, thanks for checking and for your immediate response.
user
Ok, thanks for consulting us.
assistant