Hi.
user
Hello. How can I help you at this moment?
assistant
I am Edward Gonzalez. I want to book a  direct flight ticket to attend an emergency case . Can you help me?
user
Sure, I will help you with that. Can you please let me know your preferable travel dates for booking flight ticket?
assistant
07/18 and 07/20 are my travelling dates.
user
May I know your preferable airport code names?
assistant
SEA and MCO are my nearest airport codes.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry no direct flights are available in this route as per your requested dates.
assistant
No issue. Thank you for the information.
user
Thank you for reaching us.
assistant