Hi.
user
Hello. How can I assist you today?
assistant
Actually, I want to cancel my recently done reservation due to some health issues, can you please help me in this?
user
Ok, may I know your name?
assistant
Sure, my name is Virginia Martin.
user
Please wait.
assistant
Sure.
user
Sorry to inform you, there is no reservation by your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant