Hello,.
user
Hello, may I know your name?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you please help me with that?
user
Sure, we can help you on that.
assistant
Thank you.
user
Ok, let me check your details in our reservation list.
assistant
My name is Margaret Jackson.
user
Margaret Jackson, sorry to notify you that there is no reservation on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant