Hi.
user
Hello.
assistant
I am David Thomas.
user
How may I assist you?
assistant
Owing an emergency, I want to cancel my recent flight ticket reservation. Can you help me in this?
user
Sure, please wait a moment.
assistant
Ok, take your time.
user
David Thomas, there is no reservation on your name.
assistant
Not a problem, thank you for your information.
user
Thank you so much.
assistant