Hello.
user
Hello, how can I assist you today?
assistant
I am Larry Taylor. I would like to cancel my recent reservation, due to heavy rainfall at my place. Can you please help me?
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant