Hello.
user
Hello, may I know how best I can help you today?
assistant
I booked a flight and I am unable to take the trip so, I want to change my reservation name to another passenger. Can you please assist me to change my reservation?
user
Sure, we are euphoric to help you.
assistant
Thank you.
user
May I know your name to check with the reservation?
assistant
Sure, you can check my reservation on the name of Nicole Parker.
user
Ok, please give me few seconds.
assistant
Sure, I will wait.
user
Thank you for waiting, we could not find any reservation on your name to change it.
assistant
Ok, Thanks for your information.
user
Thank you for contacting us.
assistant