Hello, I am Steven Scott.
user
Hello, how may I serve you for the day?
assistant
I want to change my reservation as the beer festival which I want to go got postponed.
user
Ok.
assistant
Can you please help me?
user
Sure. Please wait a minute.
assistant
Ok.
user
Thanks for your time, we did not find any reservation with your name.
assistant
It's ok, no problem. Thank you for your information.
user
Thank you for availing us.
assistant