Hi.
user
Hello.
assistant
I am Jessica Johnson.
user
Jessica Johnson, how may I assist you today?
assistant
 I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 03/17 and 03/19?
user
I regret for the inconvenience caused to you, I will assist you in the booking process.
assistant
Thank you.
user
Please help me with your shuttle airport codes.
assistant
Sure, my airport codes are CLT and ORD.
user
Please let me know with your preferences in the journey.
assistant
I need a connecting flight.
user
Thank you. I see there is flight-1012 operated by UA airlines with a fare of 100, is it okay for you?
assistant
Yes, please proceed with booking.
user
Sure, I have booked your ticket.
assistant
Thank you.
user
Thank you for reaching us. Have a great trip.
assistant