Hello.
user
Hello.
assistant
Paul Green here.
user
How should I assist you today?
assistant
Due to the cancellation of my son's seminar presentation, I want to cancel my reservation.
user
Sure, I will help you with that.
assistant
Ok.
user
Please give me a moment. Sorry Green, no reservation has found under your name.
assistant
That's ok.
user
Thank you for choosing us.
assistant
Welcome.
user
Have a good day.
assistant