Hi.
user
Hello. How can I assist you today?
assistant
I am Samantha Brown. Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Samantha Brown, there is no reservation found under your name.
assistant
That's ok, thank you.
user
You are welcome. Thank you for reaching us.
assistant