Hello.
user
Hello, how may I assist you today?
assistant
Edward Young here. I would like to change my recent reservation, can you help me?
user
Ok, let me check with your existing reservation for a moment.
assistant
Sure.
user
Thank you for waiting.
assistant
It's ok.
user
I'm so sorry to inform you, there is no reservation found by your name in our data base.
assistant
That's fine, anyway thanks for your help and valuable information.
user
Thank you for approaching our agency.
assistant