Hello.
user
Hello. How may I aid you at this minute?
assistant
The planned trip got cancelled, so I am unable to travel the trip. Can you please help me with cancellation?
user
Sure, I am here to help you with that.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
My name is Anthony Nelson.
user
Please wait for a while.
assistant
Sure, I can wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No problem with that one, I think the ticket booking is not done while I was booking. Thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user