Hello.
user
Hello, how can I assist you?
assistant
There is a slight change in my recent reservation, can you please help me?
user
Sure, may I know your name to change your reservation?
assistant
Myself Larry Gonzalez.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name to change.
assistant
No issue, anyway thank you for checking.
user
Thank you for contacting us.
assistant