Hi.
user
Hello, how can I aid you today/.
assistant
Can you please aid me in changing my existing reservation?
user
Sure, I am here to help you with that. Can you please tell me your name?
assistant
Nancy Brown is here.
user
Please wait a moment, let me check your reservation status.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you.
user
Thank you for opting us, have a nice day.
assistant