Hello, I am Karen Lopez.
user
Hello, how may I aid you?
assistant
As my manager did not approve my leave, I would like to cancel my reservation. Can you aid me with this?
user
Sure, please allow me a moment to check it.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found for the user name in our back end.
assistant
That's ok, thank you for checking.
user
You are most welcome and thank you for reaching us.
assistant
Welcome.
user