Hello.
user
Hello, what can I do for you today?
assistant
I want to change my existing reservation as my exam got postponed. Can you help me out?
user
Sure, I am here to help you. Can I have your name to trace your details?
assistant
My name is Sandra Nelson.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your good name.
assistant
Ok,No issues. Thank you.
user
Thank you for availing us.
assistant