Hello, I am Donna Wright.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation as my football match got cancelled due to bad weather. Can you help me with it?
user
Sure, please wait a while.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Thank you for the information.
user
Thanks for availing us.
assistant