Hello.
user
Hello, how can I help you?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
It's my pleasure to help you. Sure, can you please let me know your name to check with the reservation status?
assistant
Thank you for your response, my name is Robert Mitchell.
user
Thank you for sharing your name. Please allow me 2-3 minutes.
assistant
Ok.
user
Thank you for waiting, Robert Mitchell.
assistant
It's ok.
user
Robert Mitchell, sorry there is no active reservation found under your name to amend.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant