Hello.
user
Hello. How may I aid you?
assistant
Actually my Hockey competition is postponed, so that I want cancel my recent reservation. Can you help me?
user
Sure, please give me a moment to check your ticket status.
assistant
Sure, take your own time.
user
May I know your name?
assistant
Yes, I am Michelle Turner.
user
Sorry Michelle Turner, no reservation is available by your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant