Hello, I am Dorothy Harris.
user
Hello. How may I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant