Hello.
user
Hello, how can I assist you now?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you with that? May I know your good name?
assistant
My name is Jennifer Turner.
user
Please wait for a moment.
assistant
Ok, I will wait for your information.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, thank you for checking.
user
Thank you for visiting us.
assistant