Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation because my friend have booked the ticket already.
user
Ok, may I know your name to check for the previous reservation in our data base?
assistant
My name is Anthony Evans.
user
Please allow me a moment while I check for the previous reservation.
assistant
Sure, take your own time.
user
Your patience is greatly appreciated. Anthony, there is no reservation found under your name.
assistant
It's ok, no problem. Thank you for your service.
user
You are welcome. Thank you for contacting us.
assistant