Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to sudden postpone of my client meeting. Can you help me with that?
user
Sure, please provide your name to check the reservation.
assistant
Sure, Emma Edwards here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for reaching us.
assistant