Hello.
user
Hello. How may I assist you today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I will be helping you, please wait a moment.
assistant
Sure, take your time.
user
Can you please mention your name for further checking.
assistant
My name is James Martinez.
user
Sorry James Martinez, there are no active reservations to cancel on your given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching our service.
assistant