Hi.
user
Hello, how may I help you?
assistant
I want to change an existing reservation as my meeting got postpone due to technical issues, can you please help me?
user
Sure, may I know your name please?
assistant
I made a reservation by this name Samantha Campbell.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry Samantha Campbell, there is no active reservation found with your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Most welcome.
assistant