Hello.
user
Hello. How can I assist you today?
assistant
I am Rebecca Williams. I need to cancel my recent reservation due to postpone of exams. Could you please help me in cancelling the previous reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Rebecca, there is no reservation found under your name.
assistant
No issues. Thank you for your valuable information.
user
You are welcome. Thank you for reaching us.
assistant