Hello. I am Ronald Clark.
user
Hello, how may I help you today?
assistant
Can you please assist me in changing my existing reservation as my plan to visit my grand parents home got postponed?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your given name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant