Hello, Carolyn Campbell this side.
user
Hello, Carolyn. How can I aid you?
assistant
I have a sudden meeting in NYC but, my meeting is cancelled as my cousin not able to receive me there, could you help me in cancelling the reservation?
user
Yes, let me check your reservation details.
assistant
Sure, take your time.
user
There is no reservation shown under your name, Carolyn.
assistant
Oh! Its fine, thank you for your service.
user
Thank you for reaching us, have a nice day.
assistant