Hello.
user
Hello. How can I assist you today?
assistant
I am Kimberly Wright. I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Thank you. Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant