Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you with this. Could you please let me know your name to check the reservation list?
assistant
Rachel Edwards here.
user
Ok, give me some time to check the reservation status.
assistant
Sure.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem, thank you.
user
Thank you for availing us.
assistant