Hello.
user
Hello, how can I aid you for today?
assistant
I just want to cancel my recent reservation. Can you please assist me with cancellation?
user
I am happy to help you about that, can you please let me know your name for checking the reservation status?
assistant
Sure, please check my reservation on the name of Samuel Baker.
user
Sorry Samuel Baker, there is no active reservation under your name in our booking list.
assistant
OK, thanks for your information.
user
You are welcome, thank you for reaching us.
assistant