Hello.
user
Hello.
assistant
Here Timothy Johnson.
user
Timothy Johnson, how may I aid you?
assistant
I have reserved a flight ticket to enjoy my holidays but suddenly one of my friend got sick and I am unable to travel on those dates, can you please guide me in flight ticket modification process?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Thank you for accepting my request in positive manner and I can wait for your response.
user
Sorry, no reservation is available by your name.
assistant
Ok, no problem. I think it is not reserved while I was booking. Thank you for your immediate response.
user
Thank you for choosing us.
assistant