Hello, Jerry Edwards here.
user
Hello, what help that you are looking from my side?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I can help you. Please be on hold for a moment to check it.
assistant
Sure, take your own time.
user
 Sorry, I did not found any reservation showing active in our database for cancelling your reservation, once please look if it might have cancelled previously.
assistant
Ok, not an issue.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for the information.
user
You are welcome.
assistant