Hi.
user
Hello. How can I aid you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Ashley Walker .
user
Sorry Ashley Walker, there are no flights reserved on your given name formerly.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Welcome, thank you for choosing us. Have a great day.
assistant