Hello.
user
Hello, is there any thing I can help you with?
assistant
I am Katherine Perez. I need to cancel my reservation due to some issues in my location, can you help me out please?
user
Ok, I will be happy to solve your booking concern. Please wait.
assistant
Thank you.
user
There is no reservation been found on your name at this moment.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for connection with our agency.
assistant