Hello, myself Carol Allen.
user
Hello Carol. How may I guide you today?
assistant
I have already booked my ticket in the month of November, but now I am unable to travel in that month as my leave is cancelled, could you help me in changing my reservation to another month?
user
Sure, let me check for any existing reservations.
assistant
Ok, please check.
user
I am sorry to inform you that there are no reservations existing with your name.
assistant
No problem. Thank you for your information.
user
Thank you, have a great day.
assistant