Hi. I am Ruth Harris.
user
Hello, how may I assist you at this moment?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Sorry to notify that, we could not find any reservation with your name.
assistant
That's ok, thank you.
user
Thank you for availing us.
assistant