Hello, I am Carol Robinson.
user
Hello, how may I assist you?
assistant
Can you do some modifications in my existing reservation?
user
Sure, hold on for a moment.
assistant
Take your time.
user
Sorry Carol, there are no flights available on your given name.
assistant
No issues. Thank you for checking.
user
welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user