Hello,. I am Ruth Hernandez.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation due to my hockey tournament has been cancelled. Will you please help me with cancellation?
user
Ok, please wait a moment, I will check the reservation list and revert you.
assistant
Sure.
user
We are happy to inform you that, we found a reservation on your name. Shall I proceed to cancellation?
assistant
Ok, you can proceed to cancel my ticket.
user
Your ticket has been cancelled.
assistant
Thank you for your quick response.
user
Thanks for choosing us, have a nice day.
assistant