Hi.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
user
Sure, could you please provide name to check your reservation status?
assistant
Sure, my name is Kevin Turner.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Anyways, thank you for your service.
user