Hello.
user
Hello, How exactly I can serve you the best today?
assistant
My name is Jeffery Taylor, I want to change my reservation as my trip to New York is postponed. Can you change my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant