Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me to change my reservation which was reserved to New York?
user
Ok, please can I know your name to amend?
assistant
My name is Elizabeth Brown.
user
Please wait a moment.
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to amend.
assistant
Ok, not a problem. Thank you for informing me.
user
Thank you for choosing our agency.
assistant