Hello.
user
Hello. How can I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, just a moment please.
assistant
Sure, take your time.
user
May I know your name please?
assistant
My name is Samuel Carter.
user
I am sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant