Hello.
user
Hello.
assistant
I am Jack Phillips.
user
How may I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant