Hi.
user
Hello, how may I help you?
assistant
I need your help in changing my existing reservation due to sudden change in my trip dates.
user
Sure. May I know your good name?
assistant
I am Michael Hernandez.
user
Please, wait.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant