Hi.
user
Hello. How can I assist you today?
assistant
Kathleen Thompson here. I want to cancel my recent booking due to my recent flight accident, can you help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your own time.
user
Kathleen, there is no reservation found under your name.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for reaching us.
assistant
You are most welcome.
user