Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
user
Sure, please wait for a moment.
assistant
Ok.
user
To proceed further, may I know your name?
assistant
Sure, please check my reservation on the name of Katherine Harris.
user
Thank you for providing your name, please standby.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for choosing us.
assistant