Hello.
user
Hello, how may I help you?
assistant
I am Brenda Hill, because of my health issues I do want to cancel my reservation.Can you assist me to cancel my existing reservation?
user
May I know your name for better search of your reservation?
assistant
I am Brenda Hill.
user
Sorry, Hill no reservation found on your name.
assistant
It's ok it might be cancelled by my mother but she have not informed me yet.
user
Thank you for choosing us.
assistant
You are welcome.Have a great day.
user