Hi. Janet Davis here.
user
Hello, how can I support you today?
assistant
I want to cancel my reservation today, due to my brother's accident. Can you help me out?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no issues with it. Thank you for checking for my reservation.
user
Thank you for availing us.
assistant
You are welcome.
user