Hello.
user
Hello, how may I aid you at present?
assistant
I need to change my reservation as my meeting got postponed, can you please help me in changing my reservation?
user
Sure, we are here to help you to change it.
assistant
Thank you.
user
Please provide your name, to check with your recent reservation.
assistant
I am Elizabeth Hill.
user
Ok, please wait for a couple of minutes.
assistant
Ok.
user
Sorry to inform you that, there was no reservation found on your name to change it.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant