Hello.
user
Hello. How may I guide you?
assistant
I would like to cancel my reservation as I got invited to attend a party. Can you help me?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
My name is Samantha Turner.
user
Samantha, your reservation has been cancelled successfully.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant