Hello, I am Jeffrey Miller.
user
Hello. How can I help you?
assistant
Please help me to change an existing reservation due to sudden demise of my great grand mother.
user
Sure, I will help you. Please, standby.
assistant
Thank you.
user
Thanks for waiting. I am sorry to inform you that, I did not find any reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant