Hello.
user
Hello, how may I help you?
assistant
Due to some financial issues, I would like to change my existing reservation. Please help me out.
user
Sure, may I know your name?
assistant
My name is Patrick Garcia.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your given name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant