Hello.
user
Hello, how may I help you?
assistant
I am Steven Hall. I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will aid you.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure take your time.
user
There is no reservation available on your name to change.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thanks for availing us.
assistant