Hello.
user
Hello, how may I assist you?
assistant
I need to amend my reservation as my schedule got postponed as our client is not able to travel today here to Seattle. Can you please help me to modify my reservation which I have done under my name Mary Smith?
user
Sure, I am gleeful to assist you in that one.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok, have your time.
user
As per your request, there is no ticket booking found on your name to modify it.
assistant
It's ok, it might be cancelled by my manger as he received the information about the client. Anyway thank you for the help.
user
You are most welcome and thank you for reaching us.
assistant
You are most welcome.
user
Welcome.
assistant