Hello. I am Raymond Evans.
user
Hello, how may I provide service to you?
assistant
I want to change my existing reservation due to postponed of my seminar. Can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting.
assistant
OK.
user
Sorry there is no reservation found with your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant