Hello. I am Amy Lewis.
user
Hello. How can I help you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please give me a moment. Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, no problem. Anyway thank you for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant
Welcome.
user