Hello.
user
Hello.
assistant
I want to cancel my recent reservation due to some personal problems. Can you help me?
user
Sure, please give me a moment to check your ticket status. May I know your name?
assistant
Yes, I am Joseph King.
user
Sorry, no reservation is available by your name.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant