Hello.
user
Hello, how may I assist you today?
assistant
I am Sarah Jones, want to change my existing reservation. Will you please help me?
user
Sure, please wait for a minute. There is no reservation found on this name, do you want to make a new booking from us?
assistant
It's ok, thank you for your service. No.
user
It's my pleasure, have a great day.
assistant
Thank you.
user