Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation. Can you please help me in that?
user
Sure, I can help you with that. May I know your good name please?
assistant
Larry Robinson here.
user
Please wait while I'll check your reservation status.
assistant
Ok.
user
Larry Robinson, there is no active reservation found under your name to do cancellation.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us.
assistant