Hi.
user
Hello, how can I assist you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, let me know your name to check for your reservation status?
assistant
I am Jason Davis.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name in our records to change it.
assistant
No problem, thanks for checking.
user
Thank you for contacting us.
assistant