Hello.
user
Hello, how can I support you today?
assistant
I made a reservation earlier to participate in arts fest. Due to emergency health problem I want to change my existing reservation. Can you please help me with that?
user
Sure, I am happy to help you. To proceed further, May I know your name?
assistant
My name is Rachel Harris.
user
Ok, please wait for a moment, I will check with the reservation on your name and get back to you.
assistant
Sure, I will wait.
user
Thank you for being patient, There was no reservation found on your specified name.
assistant
Ok, no issue. Thanks for your response.
user
Thank you for reaching us.
assistant