Hello.
user
Hello, how may I help you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me out with that.
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you and my name is Pamela Harris.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
It's ok, thank you for your help.
user
Thank you very much for contacting our agency.
assistant