Hello.
user
Hello. How may I guide you today?
assistant
My name is Alexander Nelson, can you cancel the reservation I had done last week?
user
Sure, I will help you with that. Please wait a moment to check your previous reservation status.
assistant
Ok, please take your own time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That is ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant