Hello.
user
Hello. How can I help you today?
assistant
Janet Thompson here. I want to cancel my recent reservation due to my mom heath condition. Can you help me for this one?
user
Sure, I will help you with that. Just give a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for opting us.
assistant