Hello.
user
Hello, how may i help you?
assistant
Jason Young here.
user
Nice to meet you Jason.
assistant
I want to change my recent reservation because my trip dates are postponed.
user
Sure, please wait for a while.
assistant
Ok, take your own time.
user
Jason, Sorry to inform you that there is no active reservation found with your name in our records.
assistant
It's ok, not a problem.
user
Thank you for availing us.
assistant