Hi, I am Barbara Nelson.
user
Hello, Barbara Nelson. What can I do for you now?
assistant
I would like to reschedule my holiday trip, can you assist me in changing my earlier reservation?
user
Sure. Please standby, I will let you know the details.
assistant
Ok.
user
Thanks for your time. You have no reservation found with your name.
assistant
Ok, no problem. Thank you.
user
Thank you for picking us.
assistant