Hi. i am Lisa Hernandez.
user
Hello, how may I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not an issue. Thank you for kind information.
user
Thank you for choosing us.
assistant