Hello.
user
Hello, how can I render you?
assistant
My name is Betty Edwards. Owing for an emergency, I would like to change my flight reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait while I look into your current reservation.
assistant
Sure.
user
I am sorry no reservation available on your name.
assistant
That's fine, thank you for checking.
user
Thank you.
assistant