Hello.
user
Hello, do you need any help from us?
assistant
I am Debra Robinson. I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to cancel.
assistant
Ok no problem, thank you for your services.
user
You are welcome.
assistant