Hello, I am Anthony King.
user
Hello, How can I assist you?
assistant
Due sudden demise of my grandmother I need to cancel my reservation, can you please help me with cancelling?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
We found that there is no reservation available with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for availing us.
assistant