Hi,.
user
Hello. How may I support you today?
assistant
I am Joseph Mitchell, I want to cancel my recent reservation due to some health issues.
user
Ok. Please wait a minute, I will check and get back to you.
assistant
Ok, I will wait for your response.
user
Thank you for waiting. You have no reservation found with your name.
assistant
Thanks for your support.
user
Thank you for opting us.
assistant