Hello.
user
Hello, how may I help you?
assistant
Please cancel my recent reservation, as my trip got cancelled.
user
Sure. May I know your good name?
assistant
Sure, my name is Ruth King.
user
Please, wait.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant