Hi.
user
Hello, how can I aid you today?
assistant
I am Patrick Garcia. I want to change my existing reservation, my sports event has been postponed. Could you please help me with changing?
user
Sure, we are here to help you to change your reservation. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant