Hello. I am Patrick Collins.
user
Hello, how can I help you?
assistant
I need to change my recent reservation due to my planned programme got postponed. Will you please help me with that?
user
Sure, I am here to help you Patrick. Just hold for a moment.
assistant
Sure.
user
Sorry, unfortunately there is no reservation found on your details.
assistant
It's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your help.
user