Hello.
user
Hello.
assistant
My name is Sarah Edwards.
user
How can I assist you for the day?
assistant
I need to cancel my reservation, as my planned trip with my friend's got cancelled. can you please help me out?
user
Sure, we will help with that.
assistant
Thank you for considering my request.
user
Can you please wait for a moment, so that I can check your active reservation and make it cancel?
assistant
Ok, I will wait for your positive response.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
Ok, It might be cancelled by my brother, but he did not inform me yet.
user
Ok.
assistant
Anyway, thank you for the information.
user
Thank you for contacting our agency, hope you liked our services.
assistant