Hi.
user
Hello.
assistant
I am Gary Taylor.
user
How may I guide you today?
assistant
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
user
Sure, I will help you with that.
assistant
Ok.
user
Please wait for a minute.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
No issues, thank you for your quick response.
user
Thank you for contacting us.
assistant