Hello, I am David Hall.
user
Hello, how may I assist to you today?
assistant
I want to cancel my recent reservation as my planned business trip got cancelled. Please help me out with cancellation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on, while I will check and get back to you.
assistant
Sure, I will.
user
Thanks for being patient, we found a reservation on your name.
assistant
Ok.
user
Shall I proceed to cancel?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you so much for the help.
user
Thank you for reaching us, have a nice day.
assistant