Hi.
user
Hello, how can I aid you for the day?
assistant
As my meeting got cancelled I want to cancel my reservation, can you help me with it please?
user
Sure, we are glad to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Lisa Martinez.
user
Ok, please wait for a few minutes.
assistant
Ok.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant