Hi. I am Jessica Lewis.
user
Hello, how can I be there for you?
assistant
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
It's unfortunate that we could not find any reservation by your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant