hello. I am Sarah Campbell.
user
Hello, How can I serve you?
assistant
I want to cancel my recent reservation due to health problems, can you help by cancelling my ticket?
user
Sure, Please wait a second.
assistant
Ok, sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant