Hi.
user
Hello. How can I help you today?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I am happy to help you.
assistant
Thank you.
user
Please, share me your good name to check your reservation status.
assistant
Dorothy Campbell.
user
Ok, please be on hold for a while.
assistant
Ok.
user
We regret to say that, we have not found any active reservation on your name in our records.
assistant
No issue. Thank you.
user
Thank you for opting us.
assistant