Hi. I am Robert Thomas.
user
Hello, good morning. I hope you are good today, how can I help you Robert Thomas?
assistant
Is there any possibility of cancelling my recent reservation? As there is an emergency at my work place.
user
Sure, please wait a while. There is no reservation found on your name, Robert Thomas.
assistant
Thank you for your time. No issue.
user
Thanks for reaching us.Have a nice day.
assistant