Hi.
user
Hello. How can I help you today?
assistant
I am Stephanie Gonzalez.
user
Ok.
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please hold on.
assistant
Ok.
user
Sorry Stephanie, no reservation done previously on your name.
assistant
No worries, thank you.
user
Thank you for approaching us.
assistant