Hello.
user
Hello. How may I help you?
assistant
There is an emergency case which I have came to hear on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket details?
user
Sure, may I know your name to proceed?
assistant
Thank you for your response. My name is Kimberly Carter.
user
I have found your reservation, may I know your new airport codes?
assistant
That's great, I want to travel from the airport DEN to DCA.
user
May I know your planned dates?
assistant
My scheduled travel dates are 09/17 and 09/19.
user
Please wait for a moment.
assistant
Ok, take your own time and provide me a single connecting flight.
user
There is a flight 1021 from Hawaiian airlines is available for you. Can I proceed?
assistant
Yes, this flight is ok for me. Please proceed with ticket booking.
user
Ok, your booking is done.
assistant
Thank you for helping me in ticket booking.
user
Welcome.
assistant