Hello.
user
Hello, how may I aid you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, may I know your name please?
assistant
Sure, David Carter.
user
Wait a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant