Hello.
user
Hello, how can I help you today?
assistant
I made an earlier reservation to attend my friend marriage, due to some financial issues it got postponed. Can you please change my reservation?
user
Sure, may I know your good name?
assistant
My name is Karen Martinez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. my brother might have change my reservation. Thank you for checking.
user
Thank you for reaching us.
assistant