Hello.
user
Hello, Please inform me how can I best assist you now?
assistant
I want to change my travel dates in my reservation so can you please help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Thank you for your response, my name is Katherine.
user
May I know your full name please?
assistant
Sorry, my name is Katherine Brown please check with this name.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thanks for approaching us, wish you a great day.
assistant