Hello.
user
Hello, how can I support you today?
assistant
I have booked a ticket with wrong destination, can you please help me to change my existing reservation?
user
Sure, please may I know your good name?
assistant
Yes, I am Carolyn Martinez.
user
Yes Martinez, I found a reservation under your name. Please tell us your airport codes.
assistant
My airport codes are EWR and MCO.
user
Please may I know your planned dates?
assistant
I want to start on 08/19 and return back on 08/21.
user
Please wait a while.
assistant
Sure.
user
I found a flight-1019 of JetBlue airline for you, shall I book it?
assistant
May I know the connection limit?
user
The flight has 1 connection.
assistant
Ok, please book the ticket.
user
Your ticket is booked.
assistant
Thank you for your assistance.
user
Thank you, have a safe journey.
assistant