Hi.
user
Hello, how can I guide you for today?
assistant
I am Sarah Rodriguez. I need alter my reservation to other destination point, can you render me in modifying my reservation?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for contacting us, have a nice day.
assistant