Hi.
user
Hello, how may I help you?
assistant
I want cancel my reservation, can you help n that?
user
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
assistant
I am Scott Turner.
user
Ok, please wait for a moment I will check your details and proceed further.
assistant
Ok.
user
Ok, I found a reservation on your name and cancelled it successfully.
assistant
Ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant