Hello.
user
Hello. What can I do for you now?
assistant
I want to cancel my recent reservation due to bad health conditions.
user
Ok.
assistant
Could you please help me with that?
user
Help me with your name please?
assistant
Jonathan Green is my name.
user
Sorry, there was no reservation on your name to cancel.
assistant
Ok, no worries. Thank you.
user
Thank you for approaching us.
assistant