Hello, I am Scott Nelson.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Ok, no worries at all. Thanks for your information.
user
Thank you for reaching us.
assistant