Hi, I am Patrick Williams.
user
Hello. How can I help you?
assistant
Owing to an emergency, my planned to Navajo adventure with friends got cancelled. So I want you to cancel my existing reservation.
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thank you for waiting, sorry to inform no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user