Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation?As my health is not in good condition to do journeys.
user
Ok, may I know your name please to check the status of your reservation?
assistant
Sure, my name is Catherine Turner.
user
Sure, please give me a minute. I will check for the status of your reservation.
assistant
Sure, I'll be online.
user
Turner, there is no reservation found with your details.
assistant
Oh! May be my friend has cancelled it already. Thank you anyways.
user
Thank you for choosing us.
assistant