Hello.
user
Hello, how may I serve you at this moment?
assistant
My name is Samantha Hill, can you please help me in cancel my reservation?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation existing on your name.
assistant
Ok, thank you for the information.
user
You are welcome, have a nice day.
assistant