Hello. I am Janet Jackson.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to change an existing reservation.
user
Sure, please wait for a moment.
assistant
So please help me in changing the reservation.
user
Sure, wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no active reservation found on your name.
assistant
Not an issue.
user
Thank you for choosing us.
assistant
Thank you.
user