Hello. I am Benjamin White.
user
Hello, How can I assist you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, I will help you in cancellation. Please wait.
assistant
Thank you.
user
Thanks for waiting. There is no active reservation found on your name, to cancel it.
assistant
Ok, not a problem. Thank you.
user
Thank you for approaching us.
assistant