Hello.
user
Hello, how may I aid you?
assistant
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Yes, I am Stephanie Carter.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant