Hello, I am Thomas Parker.
user
Hello. How may I help you out?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to cancel my recent reservation?
user
Sure, I will help you in cancelling the ticket. Sorry, there are no reservations found.
assistant
That's ok, not a problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user