Hello.
user
Hello. How may I aid you today?
assistant
Due to some financial issues, I would like to change my existing reservation. Please help me out.
user
Sure, please wait a moment. Can you please mention your name?
assistant
Sure, take your time. My name is Samuel Miller.
user
Sorry Samuel Miller, there are no active reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing our service.
assistant