Hi.
user
Hello, how may I assist you today?
assistant
I am Stephanie Martinez, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please hold on for a moment, let me check.
assistant
Thank you for your positive response.
user
I am sorry, there are no reservations with your name.
assistant
It's ok, it might not be done properly at the time of booking. Anyway thank you for the information.
user
Thank you, have a great day ahead.
assistant
You are most welcome.
user