Hi.
user
Hello. How may I aid you?
assistant
Can you please help me to change my recent reservation?
user
Sure. May I know your name please?
assistant
Gregory Hill here.
user
Please wait.
assistant
Sure, take your time.
user
Thanks for your time. Sorry to say that I could not find your flight reservation to change it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant