Hello, my name is Shirley Carter.
user
Hello. What can I do to make your experience better with us?
assistant
As my meeting with the manager got postponed, I would like to change my existing reservation. Can you help me with it?
user
Sure, wait a while I will check weather your reservation existed or not.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation active in our database.
assistant
That's ok, thank you for the response.
user
Thanks for approaching us.
assistant