Hello.
user
Hello, how may I serve you for the day?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Ryan Parker here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we did not find any reservation on your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant