Hello.
user
Hello, how can I assist you?
assistant
I am Ronald Young, I want to change my reservation as I need a new reservation with less fare of flight ticket. Can you help me with that?
user
Sure, Please provide me your name.
assistant
My name is Ronald Young.
user
There is no reservation found with your name.
assistant
Ok, thanks for the information.
user
Have a nice day.
assistant