Hi.
user
Hello, how can I support you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with?
user
Sure, may I know your good name please to proceed further?
assistant
My name is Carolyn Phillips.
user
Ok, give me a moment.
assistant
Sure.
user
Thanks for being patient. Unfortunately there is no reservation found by your name.
assistant
Ok no issues. Thanks for the help.
user
Thank you for opting us.
assistant