Hello.
user
Hello.
assistant
I am Margaret  Roberts.
user
What service that you are looking from our agency?
assistant
I would like to cancel my reservation as I am moving for delegates meet, can you please help me out?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us, have a great day.
assistant