Hello.
user
Hello. How may I render you at this moment?
assistant
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
user
Sure, may I know your good name please?
assistant
I am Rachel Lewis.
user
Ok, please wait, let me check with your recent reservation status.
assistant
Sure, take your own time.
user
There is no recent reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant