Hi,.
user
Hello. What can I do for you now?
assistant
I am Kathleen Williams. I want to change my existing reservation due to medical emergency. Can you help me?
user
Sure.
assistant
Ok.
user
Wait a minute. I will check the list and let you know the status for this.
assistant
Sure.
user
To change your reservation there was no reservation found on your name.
assistant
Thanks for your helping hand.
user
Thank you for approaching us.
assistant