Hi.
user
Hello. How may I aid you today?
assistant
Could you please help me to update my travelling dates in my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Brenda Rodriguez.
user
Please wait a minute.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for opting us.
assistant