Hello.
user
Hello, how may I guide you? Welcome to our booking agency.
assistant
I would like to cancel my recent reservation, could you please help me out?
user
Sure, may I know your name please for further process?
assistant
My name is Larry Phillips.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel your reservation.
assistant
Ok, no problem, thank you for your information.
user
You are welcome.
assistant