Hello. Joseph Hall here.
user
Hello, how can I help you?
assistant
I would like to change my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for opting us.
assistant