Hello.
user
Hello, how may i be there for you?
assistant
Owing to an emergency, my planned to Sky diving with friends has been postponed. So can you please help me to change an existing reservation?
user
sure, may I know your name to check the status and revert you?
assistant
Nicholas Lopez is my name.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation by the name you provided.
assistant
Ok, no worries.
user
Thank you for reaching us.
assistant
Thanks for your information.
user