Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, we are here to help you. Can you share me your good name please?
assistant
Sure, my name is Alexander Hernandez.
user
Please stand by.
assistant
Sure, I'll be online.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant