Hello, I am Barbara Evans.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I am very happy to help you with that.
assistant
Thank you.
user
Just give a moment.
assistant
Sure.
user
Sorry, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you  for reaching us.
assistant