Hello.
user
Hello, may I know your name please?
assistant
Amy Edwards here.
user
Yes, how can I help you?
assistant
Due to Hurricane in Boston, I would like to change my reservation to other dates.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry Edward, there is no reservation found by your name.
assistant
That's ok.
user
Thank you and have a nice day.
assistant
Thank you for your information.
user