Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Can I know your name please?
assistant
Jennifer Green.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant