Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
user
Sure, I will help you.
assistant
Thanks.
user
Could you please provide your name to check your reservation status?
assistant
Sure, my name is Laura Rodriguez.
user
Ok Laura, please hold on.
assistant
Ok.
user
Sorry to inform you that, there is no reservation with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant