Hello, I am Rebecca Lewis.
user
Hello, what can I do for you today?
assistant
I just want to cancel my reservation, due to heavy snowfall at my destination.
user
Ok, give me a minute.
assistant
Sure.
user
Thanks for your time. There is no reservation found on your given name.
assistant
Ok, no worries. Thanks for your service.
user
Thanks for reaching our agency, have a good day.
assistant