Hello.
user
Hello.
assistant
My name is Jason Edwards.
user
How can I assist you at this moment?
assistant
The event which I am planning to attend has been cancelled. Can you please cancel my reservation?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure, take your time.
user
Jason Edwards, there is no active reservation found under your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant