Hello.
user
Hello, how can I help you?
assistant
I'm Rebecca Gonzalez. Due to Earthquake disaster happened in the place where I planned to visit, I want to alter my reservation, can you please help me?
user
Sure. Sorry, no reservation is matching with your name.
assistant
That's not a problem.
user
Thank you for connecting with us.
assistant
Thank you for your help.
user
Welcome.
assistant