Hello.
user
Hello, how may I aid you today?
assistant
Can you please change my existing reservation, due to some work at my office?
user
Sure, we are perky to help you. May I know your good name to proceed further?
assistant
I am Frank Campbell.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, Thank you.
user
Thank you for availing us.
assistant