Hello. I am Cynthia Roberts.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation due to heavy rainfall at my place. Can you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thank you for choosing us.
assistant