Hello. I am Ashley Allen.
user
Hello, how may I support you today?
assistant
As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you please help me?
user
Sure, please stand by.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name, and it has been cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant