Hello.
user
Hello. How could I assist you today?
assistant
Can you please help me to cancel my reservation due to some health issues?
user
Sure, may I know your name please?
assistant
Sure, I am Larry Green.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant