Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, can I have your name please?
assistant
Karen Moore here.
user
Ok, please hold on a moment.
assistant
Ok.
user
Thanks for holding on, there is no active reservation on your given name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us.
assistant