Hello,.
user
Hello, how may I render you?
assistant
I just want to cancel my reservation, due to an unexpected accident occurred at last night. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thanks for your response.
user
On what name, do I check the reservation status?
assistant
Sure, check it on my name Nicholas Walker.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for your time, there is no reservation found on your name.
assistant
That's fine, thanks for your effort.
user
Thank you for opting us.
assistant