Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my reservation due to heavy rainfall at my source point. Could you help me with that?
user
Sure, can I have your name please?
assistant
I am Ryan Perez.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your given name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for opting us.
assistant