Hello.
user
Hello, how can I help you?
assistant
I am Thomas Moore. I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, we are here to help you. Wait for some time. Thanks for waiting we found reservations on your name. Shall I proceed?
assistant
Ok, proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your help .
user
Thanks for approaching us.
assistant