Hello.
user
Hello. How may I serve you at this moment?
assistant
Can you please cancel my reservation, due to some health issues?
user
Sure, may I know your good name please?
assistant
My name is Samantha Adams.
user
OK, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no issue.
user
Thank you for reaching us.
assistant
Thank you.
user