Hello, I am Ashley Wright.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to cancel of my annual exams. Would it be possible to cancel my reservation?
user
Yes, please stand by I will get back to you.
assistant
Ok.
user
Thank you for waiting, sorry to inform no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant