Hello.
user
Hello.
assistant
I am Frank Anderson.
user
How may I assist you? Nice to meet you Anderson.
assistant
My music concert dates have been postponed, can you change my reservation?
user
Please wait a moment, I will check your status of previous reservation.
assistant
Sure.
user
Thanks for your time, there is no reservation under your name.
assistant
It's fine. Anyway, thank you for your help.
user
It's my pleasure, thank you for approaching us.
assistant