Hi.
user
Hello, how can I help you today?
assistant
I am Jack Miller. My holiday trip got postponed due to heavy snow fall, can you please change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Ok, wait for a while.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for approaching us.
assistant