Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been postponed. So, I would like to cancel my reservation. Can you please help me with that?
user
Sure, can you please provide me your good name?
assistant
Sure, my name is Rebecca Jackson.
user
There is no reservation found under your name to do modifications in that.
assistant
Ok, no issues. thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user