Hello, I am Larry Smith.
user
Hello, how can I address you?
assistant
I need a direct flight to Charlotte, NC - CLT for celebrating festival with my family members. Can you help me in booking a ticket on 01/13?
user
Sure, I am willing to help you. May I know when you have planned to return?
assistant
I planned to return on 01/15.
user
Ok, please share your source code for further process.
assistant
MSP is my source airport code.
user
Thank you for providing your details, sorry to say no flights found with your details.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your information.
user