Hello.
user
Hello, how can I assist you today?
assistant
I want to change my reservation, can you please help me?
user
Sure, may I know your good name?
assistant
My name is Christine Thomas.
user
We found a reservation on your good name. Please share me your source and destination points.
assistant
My airport codes are PHX and CLT.
user
May I know your planned travel dates?
assistant
My travelling dates are Dec 02 and Dec 04.
user
Is there any class preference for you?
assistant
No.
user
Do you have any other specifications?
assistant
I need a direct flight.
user
Sorry to say that, no flights were found with your given details.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant