Hello.
user
Hello. How may I serve you today?
assistant
I am Anna Robinson, due to the wrong destination places in my previous booking. I would like to change my recent reservation. Please, help me about it.
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
Please wait for a moment.
assistant
Ok, sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, it might be not booked correctly when I have done booking. Anyway thank you for the information.
user
Thank you for contacting us, have a great day.
assistant