Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation due to sudden prepone of interview at New York, can you please help me?
user
Ok, please can I know your name to check?
assistant
My name is John Miller.
user
Ok, please wait for a moment.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per the reservation records there is no reservation been found to cancel.
assistant
Ok, not a problem.
user
Thank you for choosing our agency, have a safe journey.
assistant
Thank you.
user