Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that cancellation?
user
Sure, we are ready to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Barbara Moore.
user
Thanks for providing your name, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found with your specification.
assistant
Ok, Not a problem at all.
user
Thank you for choosing us.
assistant
Thanks for your information.
user