Hi.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Laura Allen.
user
Please allow me a moment.
assistant
Ok.
user
Laura, I found your reservation and successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for reaching us, have a great day.
assistant