Hello. I am Samuel Roberts.
user
Hello, how may I abet you?
assistant
My bank exams got postponed so I need to change my existing reservation, Can you please help me with that?
user
Sure, we are here to help you. Please wait, I will check and revert to you.
assistant
Sure.
user
Thank you for waiting, sorry to say that no reservation matches with given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant