Hello.
user
Hello, how can I support you?
assistant
I am Emma Taylor. I want to change an existing reservation, so please help me in changing the reservation.
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for approaching us.
assistant