Hi.
user
Hello, how can I help you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, l will help you with that.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
I am Donna Miller.
user
Please give me a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your good name to cancel.
assistant
Its ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant