Hello.
user
Hello, how may I aid you today?
assistant
I am Nancy King. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure King, I am here to help you out.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok, I will wait.
user
Sure Nancy King, there is no reservation on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant