Hello.
user
Hello, could you please tell us for what help you approached us?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Ok, could I have your name please?
assistant
Myself David Lopez.
user
Ok, please allow me a moment.
assistant
Ok.
user
I have found your reservation and I cancelled it.
assistant
Thank you.
user
Thank you for choosing us, have a great day.
assistant