Hello. Steven Robinson here.
user
Hello, how can I assist you?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Steven Robinson, there is no reservation found active under your name to do modifications in that.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant