Hello.
user
Hello, how may I aid you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, we are glad to aid you with cancellation. Can you please share your name, to proceed further?
assistant
Sure, I am Lisa Gonzalez.
user
Ok, please wait for while.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Ok, Thank you for your help.
user
Thank you for opting us.
assistant