Hello. My name is Nicole Roberts.
user
Hello, Nicole Roberts, how can I assist you?
assistant
I want to cancel my reservation due to bad weather condition.
user
Sure, please give me a minute.
assistant
Ok.
user
Thanks for your time, no reservation was found in our database based on your name.
assistant
No problem, thanks for your help.
user
Thanks for availing us, have a pleasant day.
assistant