Hello.
user
Hello,. How may I assist you today?
assistant
I am Margaret Wilson. Actually I have a board meeting with clients in New York, but it is cancelled now. So, I am willing to return to my home, please change my existing reservation.
user
Sure, give me a minute I will check with the current status and revert you.
assistant
Ok.
user
Sorry, unfortunately there is no reservation found on your name. Thank you for opting us.
assistant
OK, I am glad at your service. Thank You.
user