Hi.
user
Hello, which service are you seeking for today?
assistant
Can you help me change my existing reservation due to bad weather at my place, which was made on the name of Janet Parker?
user
Sure, please wait a moment.
assistant
Sure.
user
I regret, there is no reservation exist on your name to proceed further.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant