Hi.
user
Hello, how can I best aid you today?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me with the booking?
user
Sure, I can help you to make your new reservation. May I know your good name please to check old reservation?
assistant
Thank you. I am Pamela Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry there is no active reservation found on your name.
assistant
Ok, thanks for the information.
user
Thanks for connecting us, have a great day.
assistant