Hello.
user
Hello. What can I do for you today?
assistant
Due to sudden office work at my office, I am unable to travel. Can you please change my existing reservation?
user
Sure, may I know your good name please?
assistant
Sure, I am Eric Young.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our records. Thank you for reaching us.
assistant
Ok, Thank you.
user