Hi. I am Anna Hill.
user
Hello, how may I help you at this moment?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me out?
user
Sure, I can help you with this.
assistant
Thank you.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation has been registered with us on your name.
assistant
No issue, Thank you for the information.
user
Thanks for approaching us, have a nice day.
assistant