Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name to proceed further?
assistant
Sure, my name is Richard Evans.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Thanks for your time, we found a reservation on your name. Shall I cancel it?
assistant
Ok, you can cancel it.
user
Your flight ticket has been cancelled.
assistant
Thank you for your service.
user
Thank you for approaching us, have a nice day.
assistant