Hi.
user
Hello. How may I assist you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Karen Hall.
user
Karen Hall, we found reservation and cancelled it successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant