Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that. May I know your good name to proceed further?
assistant
Sure, my name is Jonathan Turner.
user
Please give me a minute.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for availing us.
assistant
You are welcome.
user