Hello.
user
Hello, how can I help you today?
assistant
During sunny weather I planned to change my recent reservation.
user
May I know your name please?
assistant
Stephanie Carter.
user
Ok, please wait for a moment, I will check and get back to you. Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, thank you for your information.
user
Thank you for choosing us.
assistant