Hello.
user
Hello. How may I assist you at this moment?
assistant
I am Catherine Martin.
user
Nice meeting you Martin.
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am oblige to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok, take your time.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us, have a great day.
assistant