Hello.
user
Hello. How can I serve you today?
assistant
Jacob Anderson here, My exams has been postponed.I want to change my existing reservation. Can you please help me with it?
user
Sure, we are gleeful to help you. Let me check with your details.
assistant
Ok.
user
Jacob, there is no reservation found to modify.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant