Hello, I am Thomas Miller.
user
Hello, How may I help you out?
assistant
Owing to an emergency my round trip with friends got cancelled. Can you help me in cancelling my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Thanks for waiting, but no reservation is done on your name earlier to proceed with cancellation.
assistant
Ok, no problem.
user
Thank You for choosing us.
assistant
Thank you for quick response.
user