Hi,.
user
Hello, how may I assist you now?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Can you please help me in cancelling my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Pamela Wright.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting. I found a reservation on your name, shall I cancel your reservation?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for visiting us, we hope see you again.
assistant