Hello.
user
Hello.
assistant
I am Jacob Moore.
user
How may I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status and revert you.
assistant
Sure, I will wait for your reply.
user
Jacob Moore, no reservation has been found on your name in our database.
assistant
That' s fine, Thank you for your service.
user
Thank you for approaching us.
assistant