Hello.
user
Hello. How can I assist you today?
assistant
Can you please help in cancelling my recent reservation?
user
Ok, please can I know your name to check the reservation records?
assistant
My name is Scott Young.
user
Ok, please wait a moment.
assistant
Ok, sure.
user
Ok, thank you for waiting. Your reservation has been cancelled successfully.
assistant
Thanks for the help.
user
Thank you for choosing our agency.
assistant