Hello.
user
Hello, how may I aid you?
assistant
My name is Elizabeth Perez. I want to cancel my recent reservation, could you please help me out?
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Ok, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant