Hello.
user
Hello. How can I help you?
assistant
Actually my Final Examination is postponed, so that I want to change an existing. Can you help me?
user
I can help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Michelle Parker here.
user
Sorry Parker, there is no reservation found on your name in our records.
assistant
 No issues, I will find any other way. Thank you for your information.
user
You are welcome.
assistant