Hello,.
user
Hello, how could I help you?
assistant
I am Jonathan Young. I want o cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, give me sometime to check and get back to you.
assistant
Sure.
user
Thank you for your time. There is no reservation found according to your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for availing us.
assistant