Hello.
user
Hello.
assistant
Karen Wright here.
user
How may I assist you today Karen?
assistant
I was by mistakenly made a reservation, earlier in this week. Can you please help me for changing my reservation?
user
Sure, we are gleeful to help you. Please wait a second.
assistant
Ok.
user
No reservation found on your name.
assistant
Anyway, thank you for the information.
user
Thank you for using our service.
assistant