Hi. Karen Parker.
user
Hello, how may I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are glad to help you to cancel your recent reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Not an issue, thank you for your information.
user
Thank you for approaching us.
assistant