Hello.
user
Hello, please tell me for what assistance you reached us?
assistant
I had booked a ticket to start my new office in Chicago, but due to weather conditions the program got postponed, can you please alter my existing booking?
user
Sure, I am glad to help you. Could you please tell me your good name?
assistant
Sure, the recent booking is done on Katherine Brown name.
user
Ok Brown, please wait for a while it may take few minutes.
assistant
Sure, take your own time.
user
Thank you for waiting, I haven't found your previous reservation in our portal to change further. Do you need any other help, I am glad to help you?
assistant
That's fine, no problem with that one. Thank you for your quick response. No, that's it.
user
Thank you for approaching us, have a great day.
assistant
Thank you.
user