Hello.
user
Hello.
assistant
Ronald Robinson here.
user
Ronald, how may I help you?
assistant
Can you cancel my recent recent reservation?
user
Sure, please hold on for a while to check your ticket status in our website.
assistant
Sure, take your time.
user
Sorry, no reservation is available by your name.
assistant
It's ok, may be it was not done properly while booking.
user
Thank you for contacting us.
assistant
Thanks for checking.
user