Hello, I am Timothy Jackson.
user
Hello. How may I oblige you today?
assistant
I am suffering from typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help me in cancelling the ticket?
user
One moment please, let me check your reservation details and get back to you.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for connecting with us.
assistant