Hello.
user
Hello. How may I guide you?
assistant
Myself Amy Wright. I will be cancelling my reservation because of my wife's pregnancy, I will be taking care of her. Can you help me with cancelling my booking?
user
Sure, I will help you. Please wait a moment.
assistant
Sure, check with my ticket and let me know the status.
user
Amy, no reservation has been found found on your name in our database.
assistant
Oh! Maybe my wife had cancelled my reservation and did not inform me about it.
user
Thank you for approaching us. Have a great day.
assistant
Thank you for assisting me. Welcome.
user