Hi.
user
Hello, how can I help you?
assistant
I just want to cancel my reservation due to sudden fallen ill. Can you help me in this?
user
Sure, may I know your name?
assistant
Ok, Ruth Mitchell is my name.
user
Sorry, there was no reservation found with your name.
assistant
Ok, not an issue.
user
Ok, thank you for opting us.
assistant
Thanks for reaching us, have a nice day.
user