Hi.
user
Hello, How can I help you?
assistant
Sandra Mitchell here. Owing to an emergency, I need to cancel my recent reservation. Can you help me in that?
user
Sure, Please wait a second.
assistant
Sure.
user
We have found a reservation on your name, Shall I cancel it?
assistant
You can cancel it.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for opting us.
assistant