Hello.
user
Hello, how may I assist you?
assistant
Actually my Annual Sports Day meeting is postponed, so that I want to change an existing reservation. Can you help me?
user
Sure, I can help you with that. Could you please provide me your name to check the previous reservation?
assistant
Sure, I am Larry Phillips here.
user
Ok, please hold on for a minute.
assistant
Ok.
user
Sorry, I didn't found your reservation to change.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant