Hi.
user
Hello. How can I help you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
Myself Steven Baker.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
No problem, thanks for checking.
user
Welcome. Have a nice day.
assistant