Hello.
user
Hello, how can I help you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, can you please provide me your name?
assistant
Sure, my name is Kevin Jackson.
user
Give me a moment.
assistant
Ok, take your time.
user
Kevin Jackson. I regret to inform that there is no reservation by your name.
assistant
It's ok, thank you for the information.
user
Thank you for contacting us.
assistant