Hello.
user
Hello.
assistant
I am Amy Moore from Charlotte.
user
How can I assist you today?
assistant
I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, please give me a moment.
assistant
Ok, thank you.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant