Hello.
user
Hello, how may I help you?
assistant
I want to cancel my flight due to sudden change in my schedule.
user
Sure, please share your good name?
assistant
You can call me as Jacob Young.
user
Please wait for a while.
assistant
Ok, take your own time.
user
Sorry, no reservation found on your given name.
assistant
Ok fine, no issues thank you for your assistance.
user
Thank you for choosing us.
assistant