Hi.
user
Hello, how can I aid you today?
assistant
I am Stephen King. I need to cancel my recent reservation due to my scheduled examination dates has been postponed.
user
Ok King, I can help you in that. Please be on hold.
assistant
Sure.
user
King, I have found your reservation in our database and I have successfully cancelled it.
assistant
Than you for your help.
user
Thank you for choosing us.
assistant