Hi.
user
Hello. How may I assist you?
assistant
Scott Wright is my name. Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
user
Sure, may I know your name please?
assistant
I mentioned above.
user
Wait a moment please.
assistant
Ok.
user
Scott Wright, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant