Hello.
user
Hello, how may I help you?
assistant
Could you please help me to change my existing reservation due to postpone of my board meeting?
user
Sure, I am here to help you. May I know your name?
assistant
My name is Dorothy Turner.
user
Please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name in my records.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thanks for checking.
user