Hello.
user
Hello, could you please tell me for what help you approached us?
assistant
Unexpectedly, my business meeting has been cancelled, so I decided to cancel my ticket. Could you help me in cancellation of my reservation?
user
Sure, may I know your name please?
assistant
I am Larry Phillips here.
user
Ok, please give me a moment.
assistant
Sure, take your time and cancel my reservation please.
user
Sorry, no reservation found with your name to cancel further.
assistant
It's ok, thank you for the information.
user
Thank you.
assistant