Hi.
user
Hello. How may I help you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am glad to help you with that. Can I have your good name?
assistant
Thank you. Brenda Williams here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant