Hello.
user
Hello, how can I aid you today?
assistant
I am Patrick Davis, I would like to cancel my recent reservation due to heavy rainfall from couple of days. Could you please help me?
user
Sure, we are here to help you with cancellation. Please be on hold.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for availing our service.
assistant