Hi.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me in that?
user
Sure, we will help you.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
Ticket has been reserved on the name of Charles Carter.
user
Ok, please hold on for a moment.
assistant
Ok.
user
Sorry to inform you that, we couldn't find any reservation with your name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for reaching us, have a good day.
assistant