Hi.
user
Hello.
assistant
I am Ronald Garcia.
user
How may I assist you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please, let me check with that.
assistant
Sure, take your own time.
user
 Ronald Garcia, we regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant