Hi, I am Katherine Thompson.
user
Hello.
assistant
I want to change my existing reservation.
user
How may I assist you today?
assistant
Would you please help me with that?
user
Ok, please wait for a moment. Thanks for your time.
assistant
Ok.
user
We found that there was no reservation found on your name.
assistant
Ok, not an issue. Thanks for your service.
user
Thanks for choosing us.
assistant