Hello.
user
Hello, how may I aid you?
assistant
I am Angela Anderson. I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure, take your own time.
user
Thanks for your time, there is no active reservation found in your name.
assistant
That's ok, thank you for checking.
user
Thank you for availing us.
assistant