Hi.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure. May I know your good name?
assistant
I am Thomas Jones.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant