Hello.
user
Hello.
assistant
I am Stephen Young.
user
How may I assist you?
assistant
I wanted to change my reservation due my planned program got postponed. Will you please help me?
user
OK, please wait a moment.
assistant
Sure.
user
Thank you for your patience, there is no reservation found on your name.
assistant
Ok, it's fine. Thank you for your help.
user
Ok, thank you for contacting us.
assistant