Hello.
user
Hello.
assistant
I am Stephanie Lewis.
user
How can I help you at this moment?
assistant
Can you please help me in changing my existing reservation, as my FIFA match got postponed to some other date.
user
Sure. I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Ok, no issues. Thank you.
user
Thank you for contacting us, have a nice day.
assistant