Hi.
user
Hello, how can I help you today?
assistant
Please cancel my reservation as my trip got cancelled.
user
Sure, can I have your name please?
assistant
Reservation was done by the name Steven Moore.
user
Ok, please hold on a moment.
assistant
Ok.
user
Thanks for holding on, no flight reservation found with your given name.
assistant
Thanks for the information.
user
Thank you for opting us.
assistant