Hello.
user
Hello.
assistant
Helen Thomas here.
user
How can I help you Helen Thomas?
assistant
Due to sudden change in my trip location, I would like to change my reservation to next month. Can you please help me out with changing of my reservation?
user
Sure, I will help you with this.
assistant
Thank you.
user
Wait a moment please, let me check the database and get back to you.
assistant
Sure, take your time.
user
There is no active reservation found under your name to change it.
assistant
Oh! I think some thing went wrong in that situation.
user
Thank you for contacting us.
assistant
Anyways, thank you for the information.
user