Hi.
user
Hello, how can I assist you?
assistant
I am Daniel King. Can you please change my existing reservation as my plan to attend a seminar got postponed?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant