Hi. Virginia Phillips here.
user
Hello, how can I assist you?
assistant
Can you change my flight ticket reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Virginia Phillips.
user
Please give me a moment to check your reservation status in our database.
assistant
Sure.
user
Virginia Phillips, there is no active reservation found under your name to do modifications in that.
assistant
Not a problem. Thank you.
user
Thank you for choosing us.
assistant