Hi.
user
Hello. How can I help you?
assistant
Actually, I want to amend my existing reservation due to health issues.Can you please help me out?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
Please mention your name to check your previous reservation.
assistant
Sure, my name is James Taylor here.
user
Please allow me a moment.
assistant
Sure, I will wait.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a nice day.
assistant
Thank you.
user