Hello. I am Donna Anderson.
user
Hello, how may I serve you for the day?
assistant
Please, cancel my existing reservation as my plan to attend a seminar got cancelled.
user
Sure. Give me a moment, I will check your previous reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant