Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Michael Evans.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant