Hello.
user
Hello. How can I help you today?
assistant
My name is Mary Taylor. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user