Hello.
user
Hello, how may I assist you today?
assistant
I want to change my destination airport code in my existing reservation, can you please do it for me?
user
Sure, I am here to help you with that changing.
assistant
Ok.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Ok, I will wait for your response.
user
Sorry to tell you that, there is no active reservation found with your name in our database to change it.
assistant
It's ok, thank you for the information.
user
You are welcome, thank you for opting us. May I know your name please?
assistant
My name is Frank Davis.
user
Thank you for your information.
assistant