Hello.
user
Hello. How can I assist you?
assistant
Mistakenly I booked my source as destination in my recent reservation. I would like to cancel that reservation.
user
Ok, I will surely help you. Can I have your name please to check your details in our database?
assistant
Sure. My name is Sandra Davis.
user
Sandra, please wait for a moment.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found under your name in our database.
assistant
It's ok. Thank you for your response.
user
You are welcome. Thank you for reaching us, Sandra. Have a nice day.
assistant