Hi.
user
Hello, how can I amend you?
assistant
I made a reservation earlier this week to give a presentation about my new innovation but some work is left so I more time so I need to cancel the ticket.
user
Sure, please mention your good name.
assistant
I made a reservation on this name Joseph Turner.
user
Ok, please wait a while. I will check and get back to you.
assistant
Ok.
user
Thank you for waiting. Unfortunately, we didn't found any reservation matching your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for approaching us.
assistant