Hello,.
user
Hello, how can I serve you?
assistant
I want to cancel my recent reservation, due to the wrong reservation done by my brother. Can you help me?
user
Sure, may I know your good name please?
assistant
Thank you. I am Alexander Mitchell.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Thank you for your time. Unfortunately there is no reservation found matching your name.
assistant
Ok, I think the reservation is not done properly. Thank you for helping me..
user
Thank you for approaching us.
assistant