Hello, myself Dorothy White.
user
Hello, how may be of your help?
assistant
 I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure. Please wait a moment.
assistant
Sure, take your time.
user
Sorry, we found no reservation on your given name in the reservation list.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant