Hello.
user
Hello, how may I support you today?
assistant
I have a reservation to meet my project manager. Due to some issues appointment has been cancelled. Can you please cancel my recent reservation confirmed on the name of Nicole Johnson?
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no worries.
user
Thanks for approaching us.
assistant
Thanks for your kind response.
user