Hello.
user
Hello, how can I help you today?
assistant
Can you please help me with altering my previous reservation? As, I need to attend a conference urgently.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Please check my reservation by the name of Jonathan Martin.
user
Please be on hold.
assistant
Take your own time.
user
There is no reservation found on your name in our database.
assistant
Oh! That's very disappointing to know. Anyways, than you for checking.
user
Thank you for availing us.
assistant
Welcome.
user