Hi.
user
Hello. How may I assist you now?
assistant
Can you cancel my recent reservation which I have done previously?
user
Yes, I will definitely try my best to help you in cancelling your reservation.
assistant
Thank you.
user
Can I know your good name to check your reservation status?
assistant
Ok, I am Joshua Jackson.
user
Ok, please wait for a moment.
assistant
Sure.
user
We regret to inform you that, we have not found any active reservation on your name in our records.
assistant
It's ok, thanks for checking my reservation status.
user
Thank you for choosing us.
assistant