Hi.
user
Hello.
assistant
Can you help me to cancel my reservation?
user
I will help you with that.
assistant
Thank you.
user
Can I know your name please?
assistant
My name is Richard Garcia.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant