Hello.
user
Hello.
assistant
Brandon Brown here.
user
How may I help you?
assistant
Due to the snow fall, I want to change my recent reservation.
user
Yes sure. Please hold on. Sorry.
assistant
Ok.
user
There is no reservation under your name.
assistant
That's not a big deal. Thank you for searching.
user
Thank you for reaching us, have a nice day.
assistant