Hello.
user
Hello, can you please tell me how can I assist you?
assistant
I am Brandon Lee.
user
Ok.
assistant
Owing to emergency I need to cancel my reservation, can you please help me out?
user
Ok, please wait.
assistant
Ok.
user
Sorry, Lee no reservation found on your name in my listing.
assistant
Ok, no issues. Thank you for the information.
user
Most welcome.
assistant