Hello.
user
Hello.
assistant
Myself Cynthia Moore.
user
How may I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry to say that. There is no reservation found on your name.
assistant
It's ok fine, no problem.
user
Thank you for reaching us.
assistant
Anyway, thank you for your time.
user