Hello.
user
Hello. How may I assist you?
assistant
Actually my Snooker's competition is postponed so that I want to change my existing reservation, can you help me?
user
Sure, we are happy to help you. Please tell your good name to check the reservation?
assistant
Sure, I am Elizabeth Parker.
user
Ok, can you tell me the changed trip dates?
assistant
Yes, my trip dates are 03/25 to 03/27.
user
Sorry to inform you, I didn't find any reservation with your name, so I can't change the reservation.
assistant
Oh! that's fine.
user
Thank you for contacting us.
assistant
Thank you for your information.
user