Hello.
user
Hello, how may I aid you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
My name is Sharon Parker.
user
Please allow me a moment.
assistant
Ok, take your time.
user
Sorry Sharon Parker, there is no flight reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us Sharon Parker.
assistant