Hello.
user
Hello, how can I best assist you now?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Sure, myself Janet Williams.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thanks for approaching us.
assistant