Hello.
user
Hello. How can I help you today?
assistant
I would like to cancel my recent reservation due to some issues, can you help me in doing that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your good name to proceed further?
assistant
Ruth Mitchell here.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for opting us.
assistant