Hi.
user
Hello, how may I aid you today?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, please share me your good name.
assistant
Ronald Roberts here.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for opting us.
assistant