Hi.
user
Hello.
assistant
I am Ronald Walker.
user
How can I assist you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Ronald Walker, there is no reservation found under your name.
assistant
That's ok, thank you.
user
You are welcome. Thank you for reaching us.
assistant