Hello. My name is Kenneth Phillips.
user
Hello Kenneth. How can I assist you for today?
assistant
I have a booked a ticket to attend a seminar in NYC, but in the last minute the venue is changed to Orlando. Could you help me in changing the existing reservation?
user
Sure, I will help you in changing your reservation to other locations. Please hold on for a moment.
assistant
Sure.
user
Sorry, there is no ticket previously booked under your name to make changes.
assistant
That's fine.
user
Would you like to any other information from my side?
assistant
No, thank you for your time.
user
Thank you for reaching us, have a good day.
assistant