Hello.
user
Hello, how can I assist you?
assistant
I am Catherine Wilson. I would like to change my reservation as my visa interview got postponed, help me in changing my reservation.
user
Sure, I am here to help you. Please stand by.
assistant
Sure.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Its ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant