Hi.
user
Hello.
assistant
I am Kenneth Parker. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Parker, how may I render you? Please give me a moment to check your ticket status.
assistant
Ok.
user
Sorry Kenneth, no reservation is available by your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant