Hello, I am Anthony Allen.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to postpone of my interview at Oakland. Can you please help me?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
There is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant