Hello.
user
Hello. How may I help you?
assistant
Please help me to change my recent reservation.
user
May I know your name please?
assistant
Stephanie Hill.
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant