Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, may I know your name?
assistant
Timothy Rodriguez here.
user
Please wait for a moment to check your details.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant