Hi, I am Eric Green.
user
Hello, Eric Green, How possible I can help you today?
assistant
Will you please cancel my recent reservation? Because of heavy rainfalls.
user
Sure, I can help you in that.
assistant
Thank you.
user
Could you please wait for a while, so that I can check your reservation status?
assistant
Sure, I will wait.
user
Thanks for your time.
assistant
Ok.
user
Sorry Eric Green, there is no active reservation on your name to cancel it.
assistant
Ok, thanks for the quick response.
user
Thanks for approaching us.
assistant