Hi.
user
Hello.
assistant
Jack Hill here.
user
How may I guide you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, I'll wait.
user
I am sorry to say that there is no reservation found.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant