Hello.
user
Hello, how may I help you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I will help you with that. Can I know your name please?
assistant
Thank you. Myself Kevin Clark.
user
Sorry to inform you that, there is no reservation found with your name to change the details.
assistant
Oh! It may not be booked properly. Anyway, thank you for your time.
user
You are welcome. Thank you for choosing us.
assistant
Most welcome.
user