Hi.
user
Hello. How can I serve you?
assistant
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please help me in changing?
user
Sure. May I know your name?
assistant
I am Joseph Moore.
user
Please wait a minute.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you.
assistant