Hello. My name is Angela Rodriguez.
user
Hello Angela, this is a WorldWide booking agency, what help you are looking for?
assistant
Actually I asked my assistant to book the ticket for me, but due to a small miss-understanding she booked the ticket on 02/19 instead of 02/09. So could you please help me in changing the dates in my existing reservation?
user
So would you like to do modification on dates with your existing reservation?
assistant
Yes.
user
Ok, please give a moment, I will check your ticket details.
assistant
Sure.
user
Sorry Angela, there is no ticket showing on your name to do any modifications.
assistant
That's fine.
user
Ok, do you have any other concerns?
assistant
No, Thank you for your help.
user
Thank you for reaching us.
assistant