Hello, I am Ashley Jones.
user
Hello, how may I support you for the day?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a few minutes to check the status of your reservation.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant