Hello.
user
Hello, how may I serve you today?
assistant
I am planning to cancel my recent reservation. Can you please help me for this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Timothy Phillips.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for supporting us.
assistant