Hello.
user
Hello, how may I serve you?
assistant
Owing an tournament at BB&T Ball Park, I made a reservation. But due to heavy rains my match has been postponed. For this I want to change my reservation with the name of Timothy Roberts.
user
Sure, I will check the existing reservation in the database and revert you in a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name to change.
assistant
Not an issue. Thank you for your assistance.
user
Thank you for reaching us, have a good day.
assistant