Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your name please for checking your reservation?
assistant
My name is Stephanie Allen.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Stephanie Allen, no reservation has found under your name to cancel.
assistant
Ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant