Hello.
user
Hello.
assistant
I am Edward Mitchell.
user
How may I be of your assistance today?
assistant
I want to cancel my ticket which was booked to New York to meet my cousin.
user
Ok. I will check the reservation list and revert to you.
assistant
Sure.
user
Thanks for your patience, but no reservation is done on your name. Thank you for reaching us.
assistant
Thank you for your information.
user