Hello.
user
Hello, how may I aid you today from my end?
assistant
Myself Carolyn Martinez. I would like to change my existing reservation, can you help me in that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you. I will wait for your response.
user
Sorry Carolyn Martinez, there is no reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant