Hello.
user
Hello.
assistant
Myself Christine Rodriguez.
user
Christine, how can I aid you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
user
Sure, I am happy to help you. Hold on for a moment. Let me check.
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry Christine, there are no flights reserved on your given name formerly.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant