Hello,.
user
Hello. How can I assist you?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that?
user
We will surely help you with that.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
I am Thomas Hall.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to inform you that we didn't found any reservation on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching our service.
assistant