Hello.
user
Hello, how may I oblige you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
Emma Lewis.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Thank you for the information.
user
Thank you for reaching us.
assistant