Hello, I am Andrew Carter.
user
Hello, how can I address you today?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
user
Sure, please wait for a moment.
assistant
Take your time.
user
Thank you for waiting, there is no recent reservation found with the given name.
assistant
No issues. Thank you for checking.
user
Thank you.
assistant
You are welcome.
user