Hi. I am Margaret Perez.
user
Hello, what service are you looking for?
assistant
I have to change my previous flight ticket reservation, can you please me in that one?
user
Sure, please wait while I look for your reservation in our system.
assistant
Thank you and I can wait for your response.
user
We didn't find any reservation on your name.
assistant
Ok, no issues with that one. Thank you for your immediate response and providing the information.
user
Thank you.
assistant
Welcome.
user