Hello.
user
Hello. How may I guide you today?
assistant
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation.
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Stephanie Carter.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
That's fine, thank you for your information.
assistant