Hello. I am Kenneth Moore.
user
Hello, how may I support you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, please give me a moment to check the status and revert to you.
assistant
Sure, I will wait for your response.
user
We could not find any reservation by the name you provided.
assistant
That's ok, no problem. Anyway thank you for checking.
user
Thank you for choosing us.
assistant