Hello.
user
Hello, how can I assist you today?
assistant
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket?
user
Sure, we will help you with that.
assistant
Thank you for your concern.
user
Can you please help me with your name to check the reservation?
assistant
Sure, my son had done my reservation with my name Elizabeth Mitchell.
user
Please wait a moment, I will check your reservation and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry to say that there is no reservation found on your name to change.
assistant
Oh! It might be cancelled by my son but he did not informed me yet. Anyways thank you for the information.
user
Thank you for reaching us, hope to serve you next time.
assistant