Hi.
user
Hello, how can I assist you?
assistant
 As my plan to watch a movie at orpheum theater got postponed, can you help me with changing my reservation please?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Karen King.
user
Ok, please wait a minute.
assistant
Ok.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a good day.
assistant