Hello.
user
Hello. How may I assist you?
assistant
I am Janet Davis.
user
Nice to meet you Janet.
assistant
I want to cancel my reservation due to my parents health issue, can you help me in that?
user
Sure, I am here to help you, please wait for a while let me check your status of reservation.
assistant
Sure, take your time and get back with me proper response.
user
Actually, there is no reservation caught under your name.
assistant
Oh that's fine, may be my brother has canceled it sims.
user
Ok, thanks for contacting us.
assistant
Thank you for your help.
user