Hi.
user
Hello. How can I help you?
assistant
Can you please book my flight ticket from CLT to OAK?
user
Sure, can you please let me know your trip dates?
assistant
I would like to depart on May 16th and return back on May 18th.
user
Would you like to fly with connecting flight or direct flight?
assistant
Yes, I am looking for a connecting flight.
user
 Is there any other preferences that you would like to add before booking?
assistant
No.
user
If you can help me with your name, I can check with the availability of flights.
assistant
Myself Janet Williams.
user
Flight-1026 is available in Southwest airlines with single connection and the ticket fare is 900. Can I proceed?
assistant
Yes, please book the ticket.
user
Your booking is confirmed.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant