Hi. I am Lisa Evans.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to my exams were postponed. Can you be my helping hand in cancelling the ticket?
user
Ok, let me check the status and revert you.
assistant
Ok.
user
Thanks for waiting. We did not find any reservations on your name.
assistant
Ok, no issue. Thank you for your help.
user
Thank you for choosing us.
assistant