Hello,. I am Kenneth Lewis.
user
Hello, how may I assist you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant