Hello.
user
Hello. How can I assist you for the day?
assistant
Can you please change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I am gleeful to help you with that. May I know your name please?
assistant
I am Benjamin Roberts.
user
Please wait for a while. Thank you for waiting.
assistant
Sure.
user
There is no reservation found on your name in our database to change it.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a great day.
assistant