Hello.
user
Hello.
assistant
My name is Nicholas Robinson.
user
How can I help you at this moment?
assistant
Due to some personal issues, I would like to change my existing reservation to some other dates. Can you help me?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok, take your time.
user
There is no previous reservation found under your name.
assistant
Oh! it's ok, no issues. Thank you for the information.
user
Thank you for reaching us, have a good day.
assistant