Hi, my name is Cynthia Young.
user
Hello, Cynthia Young. How may I assist you for today?
assistant
Due to bad weather my soccer match has been postponed to future dates. Can you help me in changing my existing reservation?
user
OK. Sure. We are very sorry to inform you that, There is no reservation found on Cynthia Young.
assistant
Ok, no issues. Thanks for your valuable information.
user