Hi.
user
Hello, how may I help you today?
assistant
 Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me out?
user
Sure, please wait for a while.
assistant
Sure.
user
To check the reservation, may I know your name?
assistant
Please check the reservation on the name of Linda Perez.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant