Hi. Daniel Taylor here.
user
Hello, how may I aid you?
assistant
Can you change my existing reservation which I have done previously my name.
user
Ok, I will help you with changing the reservation.
assistant
Thank you.
user
Can you please give me a minute to check your previous reservation?
assistant
Sure, take your time.
user
I am really sorry to inform you that, there is no previous reservation found with your name to modify the details.
assistant
It's ok, may be your agent was not done my previous reservation while booking. Anyway, thanks for your information.
user
Ok, thank you for consulting us. Have a great day.
assistant