Hello.
user
Hello, how may I address you?
assistant
I made an earlier reservation to attend a seminar, due to some issues it got cancelled. Can you please cancel my reservation?
user
Certainly, I can do that for you.
assistant
Thank you.
user
Will you please provide me the name on which your reservation was made formerly?
assistant
My name is Charles Edwards.
user
Ok, please give me a moment to check the current status of your reservation and revert you with an update.
assistant
Sure.
user
Thanks for waiting. I have gone though the database but could not find any reservation active by the name Charles Edwards.
assistant
Ok, not an issue. Thank you.
user
Thank you for consulting us. We hope to serve you better in future.
assistant