Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
Sure, I will help you to cancel your reservation. Please share me your name.
assistant
I am Anthony Young.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thanks for checking.
user
Welcome, have a nice day.
assistant