Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Anna Hill.
user
Please wait while I'll check your reservation status in our database.
assistant
Sure.
user
Anna Hill, there is no active reservation found under your name to do cancellation.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant