Hello.
user
Hello. How can I assist you?
assistant
I am Stephanie Carter, my family tour trip was cancelled, so I want to cancel my reservation. Could you help me in cancellation?
user
Sure, I will help you. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, There is no reservation found with your name.
assistant
Not an issue. Thanks for your service.
user
Thank you for choosing us.
assistant