Hello.
user
Hello. How may I address you?
assistant
I am Catherine Perez. I would like to cancel my reservation, can you please help me with it?
user
Sure, please wait a moment.
assistant
Sure.
user
Tnaks for waiting, we did not found any reservation found by this name.
assistant
Not an issue, thank you for your quick response.
user
Thanks for availing us.
assistant