Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I will help you. Let me know your name, please.
assistant
Thank you. Yes, I am Patricia Smith.
user
Give me a minute.
assistant
Sure.
user
Thank you for your time, there is no reservation found on your name.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for approaching us.
assistant