Hello.
user
Hello. How may I help you?
assistant
Due to sudden health issues, I would like to change my reservation. Can you please help me out with that?
user
Sure, can you share your name?
assistant
Thank you for accepting my request, I have reserved it on the name of Angela Harris.
user
Sorry, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant