Hello.
user
Hello, how can I be your helping hand today?
assistant
My name is Ashley Roberts. I want to cancel my recent reservation as I am not going on the trip, Can you please help?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a few minutes.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to cancel.
assistant
No worries, thank you.
user
Thank you for approaching us.
assistant