Hello,.
user
Hello, how may I aid you today?
assistant
I am Eric Martin. I want to change my existing reservation due to postpone of my document verification in college. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a minute, I will get back to you with status of your reservation.
assistant
Sure, I will wait for your response.
user
Thanks for your time, no existing reservation was found on the name of Eric Martin. Thank you for choosing us.
assistant
That's ok, thanks for your kind support.
user