Hello, I am Patrick Gonzalez.
user
Hello, how can I assist you Patrick Gonzalez?
assistant
I want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you help me with that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, no reservation was found based on your name.
assistant
Ok, no problem. Thanks for your assistance.
user
Thanks for availing our service.
assistant