Hello, myself Steven Robinson.
user
Hello, what can I do for you?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me out?
user
Ok, let me check for a moment.
assistant
Ok, take your time.
user
I am so sorry to tell you, there is no reservation by your name.
assistant
That's ok, thank you for the information.
user
Thank you for reaching our assistance.
assistant