Hello.
user
Hello.
assistant
William Baker here.
user
How may I help you out?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Sorry, there are no reservations found in our database.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant