Hello.
user
Hello, good evening! How may I help you today?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, I'm glad to help you. Can you please provide your good name?
assistant
Ok, please check for the name Sharon Wright.
user
Ok, please wait for some time while I'll check your reservation status in our database.
assistant
Ok, please take your own time.
user
Sharon Wright, there is no active reservation found under your name to do cancellation.
assistant
Ok, thank you for providing the information.
user
Thank you for choosing us, have a great day.
assistant