Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is James White.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant