Hello, I am Rebecca Garcia.
user
Hello, how can I aid you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with this?
user
Sure, give me a minute.
assistant
Ok.
user
Unfortunately there is no reservation found according to your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant