Hello,.
user
Hello. How can I support you?
assistant
I am Janet Thomas, due to heavy rainfall, I want to cancel my recent reservation.
user
Ok, I can help you to cancel your reservation. Please be on hold for sometime, I will check and revert you.
assistant
Sure.
user
We did not find any reservation done your name to cancel it.
assistant
Thank you for your response.
user
Thanks for connecting with us, have a great day ahead.
assistant