Hello.
user
Hello.
assistant
I am Catherine Miller.
user
How can I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please, give me a moment.
assistant
Ok, take your time.
user
Sorry, we have not found any reservation on your name in our records.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us.
assistant