Hello, I am Helen Thomas.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you. Wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for approaching us.
assistant