Hi.
user
Hello. How may I assist you?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
George Young here.
user
Please hold on a moment.
assistant
Sure.
user
George Young, no reservation has been found on your name in our records.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant