Hi.
user
Hello. How shall I aid you now?
assistant
My name is Deborah Perez. Owing to an emergency, my live concert got cancelled. So I had a request to you to cancel my recent reservation?
user
Ok. Please standby.
assistant
Sure.
user
Thanks for your patience. We do not found a reservation with your name.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
I appreciate your service.
user