Hello.
user
Hello.
assistant
I am Dennis Nelson.
user
How may I help you?
assistant
I would like to cancel my recent reservation, due to some personal issues. Can you please help me?
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
Thank you for your help.
user
Most welcome.
assistant