Hi. I am Sandra Mitchell.
user
Hello, how may I aid you?
assistant
I need to cancel my reservation, can you help me out please?
user
Sure, please wait a moment I will check your complete reservation details and proceed further.
assistant
Sure, take your own time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant