Hi.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation?
user
Sure, may I know your name?
assistant
I am Charles Miller.
user
Please wait for a moment to check your details.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you.
user