Hello.
user
Hello. How may I help you out?
assistant
I need to change my existing reservation as my plan to visit my grand parents home got postponed. Can you help me in doing that?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
I am Karen Robinson.
user
Sorry, there are no reservations found in our database.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for the information.
user