Hello.
user
Hello. How may I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you. May I know your name?
assistant
I am Joseph Hall.
user
Ok, please wait a minute.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok, no issues. Thank you for the information.
user
Most welcome.
assistant