Hello. I am Brandon Jones.
user
Hello, how may I render you?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Could you please help me out?
user
Sure, I am here to help you. please wait for a while.
assistant
Sure.
user
Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant