Hello,.
user
Hello, how can I address you?
assistant
Richard Brown here. I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, I am willing to help you. Please wait a minute I will get back to you.
assistant
Ok.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
Ok,, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your service.
user