Hello,.
user
Hello, how may I support you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, we are here to help you with cancellation. Let me know your name.
assistant
My name is Paul Lee.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Thank you.
user
Thank you for approaching us.
assistant