Hi, I am Charles Edwards.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my meeting with client has been postponed. So I need to change my existing reservation, can you help me with that?
user
Please wait a moment, let me check and back to you.
assistant
Sure.
user
Unfortunately, no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for communicating with us.
assistant
Thanks for your assistance.
user