Hello.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, we are here to help you. May I know your name please?
assistant
Larry Brown.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Yes.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant