Hello,.
user
Hello, How can I provide service to you?
assistant
I am Brenda Brown. I need to cancel my recent reservation due to sudden demise of my grand father.
user
Ok.
assistant
Will you help me out in cancelling my reservation?
user
Sure, please wait.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Ok, thank you for sharing the information.
user
Thanks for approaching us, hope to serve you again.
assistant