Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Can you please help me with this?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Sure, Michael Baker here.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for the information.
user