Hello, I am Laura Thomas.
user
Hello, how can I assist you today?
assistant
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
user
Sure, we are here to change your reservation. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant