Hello.
user
Hello, how may I aid you?
assistant
Due to some personal issues, I would like to change my existing reservation. Please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
 Can you please share your name to check your reservation status?
assistant
My name is Laura Jackson.
user
Ok, please give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant