Hi.
user
Hello.
assistant
I am Mary Campbell.
user
How can I help you today?
assistant
would it be possible to change my reservation?
user
Sure, I will help you with that changing reservation. Please hold for a while.
assistant
Ok, take your time.
user
Sorry to say that, there is no active reservation found with your name to change it.
assistant
That's ok, thank you.
user
Your are welcome, thank you for reaching us. Have a great day.
assistant