Hi.
user
Hello, how may I help you?
assistant
I made a reservation earlier this week to give a seminar but due to technical Issues it got postpone, so I need to cancel my recent reservation. Can you help me with this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Emma Wright.
user
Please wait for a while.
assistant
Sure.
user
Emma Wright, I found your reservation. Shall I cancel it?
assistant
Yes, you can cancel.
user
Your ticket is cancelled successfully.
assistant
Thank you for your help in cancellation.
user
Thank you very much for contacting our agency.
assistant