Hello,.
user
Hello,. How could I serve you?
assistant
I want to cancel my recent reservation as I am hospitalised.
user
May I know your name?
assistant
I am Williams Anderson.
user
Please wait for a while, let me check and back to you.
assistant
Ok.
user
Sorry to inform, there is no reservation found on your given name.
assistant
No issues, thank you .
user
Thank you for choosing us.
assistant