Hi.
user
Hello. How can I render you today?
assistant
Can you help me to change my recent reservation?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
Jacob Hernandez here.
user
Sorry Jacob Hernandez, there are no flights reserved on your given name formerly.
assistant
Ok, thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant