Hello,. I am Nancy Smith.
user
Hello, How may I help you?
assistant
I want to cancel my recent reservation due to postpone of my new house warming cermony. Would you please help me in cancellation?
user
Sure, Please give a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No issues, thank you for providing information.
user
Thank you for opting us.
assistant