Hi.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my reservation, can you help me in that?
user
Sure, I am here to help you. May I know your name please?
assistant
I am William Wright.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name to cancel.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant