Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation, can you help me?
user
Yes, Can I know your name for checking your reservation?
assistant
My name is Thomas Taylor.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues with it. Thank you for checking.
user
Thank you for approaching us.
assistant
Most welcome.
user