Hi. I am Joshua Harris.
user
Hello, how may I assist you?
assistant
My exam is cancelled in this week, so can you help me to cancel my reservation?
user
Sure, I will help you out. Please wait a moment.
assistant
Sure.
user
Sorry Harris, there is no reservation found on your name in our database.
assistant
No issues. Thank you for your time.
user
Thank you for reaching us.
assistant