Hello. Justin Brown here.
user
Hello, how may I help you today?
assistant
I would like to cancel my flight reservation as I am unwell, can you please help me?
user
Sure, we are here to help you. Please wait a minute.
assistant
Sure.
user
No reservation was found on your given name to cancel.
assistant
No problem, thank you for checking.
user
Thank you for contacting us.
assistant