Hi.
user
Hello.
assistant
I am Nancy perez.
user
How can I render you today?
assistant
I want to cancel my recent reservation due to my health issue. Can you help me out?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure.
user
Nancy Perez, there is no reservation found active under your name to do cancellation.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us, have a great day.
assistant