Hello.
user
Hello, which service are you seeking for today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Sure, my name is Jerry Turner.
user
Ok, Please allow me a moment to check for the previous reservation in our data base.
assistant
Ok, take your time.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thanks for approaching us, wish you a nice day.
assistant