Hello.
user
Hello. How may I serve you at this moment?
assistant
Dealing with an emergency case, I have to change my previous flight ticket booking. Can you please help me in that changing?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know your good name please?
assistant
I am George Roberts.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
No problem with that one, thank you for checking and providing the information.
user
Thank you for reaching us.
assistant