Hello.
user
Hello, how may I support you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me?
user
Sure, please share me your good name.
assistant
I am Carolyn Nelson.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant