Hello.
user
Hello, how may I help you?
assistant
I am Dennis Martin, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, please wait for a moment to check your details.
assistant
Ok, take your time.
user
Sorry to say, no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant