Hello.
user
Hello,. what kind of help you are expecting from us?
assistant
Due to some changes in my exam dates I need to change my existing reservation can you help me with the changes?
user
Sure, I will help you with changing.
assistant
Thank you.
user
To change your ticket, we need your name. Can you provide it?
assistant
I am William Phillips.
user
Ok, Please wait. Let me check your reservation status.
assistant
Sure.
user
Thanks for your time. Sorry William Phillips, there is no active reservation found on your name to change it.
assistant
No problem. Thank you for the information.
user
Thank you for contacting us.
assistant