Hello, I am Samantha Lee.
user
Hello Samantha. How can I assist you?
assistant
 Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, please give me a minute.
assistant
Ok.
user
I will check the reservation status on your name. Samantha, unfortunately I could not find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
You are welcome.
assistant