Hello, Gary Phillips here.
user
Hello Gary Phillips,. How may I assist you?
assistant
I have planned to attend a seminar but it is postponed now, so could you please help me to change my reservation?
user
Sure, please wait for a minute.
assistant
Ok.
user
Gary Phillips sorry, I cannot find any reservation with your name. Thanks for contacting us.
assistant
Ok, thank you for the information.
user
Have a nice day!.
assistant