Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation as my appointment with my family doctor got postponed. Can you help me with it?
user
Sure, for that I need to know your name. Can you provide it?
assistant
Mitchell Smith is my name.
user
Ok, please wait a moment I will check and revert to you.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
Ok, thank you for the information.
user
Thanks for contacting us, have a nice day.
assistant