Hello.
user
Hello, how may I help you?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, please share your good name?
assistant
My name is James Johnson.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant