Hello.
user
Hello. How can I assist you now?
assistant
I want to postpone my existing reservation due to an emergency. Can you render me in amending my existing reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Can I have your good name please to check your reservation status?
assistant
My name is Dennis Jackson.
user
Ok, please wait a moment.
assistant
Take your time.
user
Sorry Dennis Jackson, no reservation has found under your name to change.
assistant
No issues. Thank you for checking.
user
Thank you for choosing us, have a good day.
assistant