Hello.
user
Hello, How exactly serve you?
assistant
We friends were planned to change the destination of the tour to another place, so I request you to change my existing reservation.
user
Ok. Sure, May I know your name?
assistant
Nancy Rodriguez is my name.
user
Please wait.
assistant
Sure.
user
Thanks for waiting. No reservation found on your name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you.
user