Hello.
user
Hello, how may I aid you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Jeffrey Lewis.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for reaching us.
assistant