Hi, I am Virginia Adams.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for your time. Unfortunately there is no reservation found by your name.
assistant
That's ok, thanks for your information.
user
Thank you for reaching us.
assistant