Hello. I am Deborah Perez.
user
Hello Perez, how may I assist you today?
assistant
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
user
Sure, I will help you in this. Sorry Perez, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for your consulting us and have a great day.
assistant