Hello.
user
Hello, how may I aid you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, can I know your name for checking purposes?
assistant
Carolyn Jones here.
user
I am sorry, there are no reservations with your name.
assistant
No problem, Thanks for the information.
user
Thank you, have a good day.
assistant