Hello.
user
Hello, how may I assist you now?
assistant
I am Daniel Lopez. I want to cancel my recent reservation, due to heavy rainfall.
user
Sure, I will help you with cancellation. Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, sorry to inform you there is no any reservation is there on your name.
assistant
Thanks for your quick response.
user
Thank you for reaching us, have a nice day.
assistant