Hello.
user
Hello, how best I can support you now?
assistant
I am Pamela Lopez, I want to cancel my recent reservation due to health issues.
user
Sure, we are here to help you. Please wait for a minute to check the status of your reservation.
assistant
Sure.
user
Thank you for waiting, we are sorry to say that no reservation was found based on your name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant