Hello.
user
Hello. How may I assist you?
assistant
I would like to change my existing reservation, due to postpone of my meeting.
user
Sure, I am here to help you out.
assistant
Will you please avail me in changing? Thank you.
user
Can I have your name please?
assistant
Raymond King.
user
Wait a moment please.
assistant
Sure.
user
Raymond King, we haven't found any reservation under your name in our database.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant