Hello,.
user
Hello, How can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, May I know your name?
assistant
My name is Alexander Moore.
user
Ok, please wait a minute.
assistant
Ok,.
user
Thanks for waiting, there is no active reservation your name.
assistant
Ok, no issues. Thanks for checking.
user
Thank you.
assistant