Hello.
user
Hello, how can I guide you for today?
assistant
Donna Phillips here. Could you help me to change my reservation?
user
Sure, I will help you with that.
assistant
Ok.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant