Hello.
user
Hello. How may I help you at this moment?
assistant
Owing an emergency, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Stephanie Wilson.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant