Hello.
user
Hello, how may I help you today?
assistant
Actually I have planned to attend for a client meeting but due to some technical issues the meeting got postponed. Can you please change my reservation?
user
Sure, I will help you. Please wait for a while.
assistant
Sure, my name is Susan Jones.
user
Ok. Sorry, there is no reservation found on your given name. Thanks for choosing us.
assistant
No problem, thanks for your support.
user