Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name?
assistant
Sure, my name is Nicholas Jones.
user
Ok, please wait.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant