Hi, I am Ruth King.
user
Hello, how may I assist you?
assistant
My appointment with doctor got postponed, could you please help me in changing my existing reservation please?
user
Please wait a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation on your name.
assistant
Ok, thanks for your help.
user
Thank you so much choosing us. Have a nice day.
assistant