Hello,.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation which is with the name Jessica Hill as my appoint with doctor got cancelled.
user
Sure, Wait a moment I will check and let you know.
assistant
Ok.
user
May I know your name please?
assistant
I am Jessica Hill.
user
Thank you for waiting and for your information. Sorry, we did not found any flight reservation on your name.
assistant
No issues, Thank you for the information.
user
Thank you for reaching us.
assistant