Hi.
user
Hello, how may I assist you?
assistant
I am Paul Gonzalez want to change my existing reservation, can you please help me with that?
user
Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
assistant
Ok.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, no problem. Thank you.
user
You are welcome and thank you for choosing us.
assistant