Hello.
user
Hello.
assistant
Joshua Evans here.
user
How can I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure. Will please wait a moment, I will check your reservation status?
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thanks for reaching us, have a great day.
assistant
Welcome.
user