Hi.
user
Hello. How may I guide you today?
assistant
I am Ruth Hernandez, can you please help me to cancel my reservation as my exams got cancelled?
user
Sure, I will help you with that.
assistant
Thank you for considering my request.
user
Please wait for a minute.
assistant
Sure, I will wait for your response.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
user
Thank you for reaching us.
assistant