Hi.
user
Hello. How could I aid you today?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Sure, may I know your name please?
assistant
I am Lisa Brown.
user
Just give me a moment.
assistant
Ok.
user
We did not find any reservation on your given name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you.
user