Hello.
user
Hello, how can I help you?
assistant
Janet Perez here. I need to change my existing reservation, can you help me in doing that?
user
Please wait a while.
assistant
Sure.
user
Please wait a while, I will check and inform you. Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for providing information.
user
Thank you for opting us.
assistant