Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
My name is Laura Campbell.
user
Ok, please wait a moment.
assistant
Sure, I will wait for your information.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant