Hello,.
user
Hello, how may I help you?
assistant
I am Benjamin Robinson, Owing to an emergency I want to cancel my reservation. Will you help me in cancelling reservation?
user
Ok, please wait a moment I'll check the details of your reservation.
assistant
Sure.
user
Thanks for waiting. Unfortunately, there is no reservation found on your name.
assistant
Thank you, for your service.
user
Thanks for reaching us. Have a nice day!.
assistant