Hi.
user
Hello.
assistant
Nancy Davis here.
user
How may I assist you today?
assistant
Can you make changes in my existing reservation?
user
Sure, I will help you in that, please hold on for a moment to check your reservation status?
assistant
Sure, take your time.
user
Davis, there is no any active reservation with your name in my database.
assistant
It's ok, thanks for your information.
user
It's my pleasure.
assistant