Hello.
user
Hello, how could I assist you today?
assistant
Larry Turner here, due to an emergency I want to cancel my reservation. Can you please help me with it?
user
Sure, I am here to help you. Please wait for some time. I will check with your recent reservation status.
assistant
OK.
user
Thank you for waiting, there is no recent reservation find on your name.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant