Hello,.
user
Hello, may I know your good name?
assistant
My name is Michelle Scott.
user
How can I serve you?
assistant
I want to change my existing reservation due to my political interaction with people got postponed due to heavy rains.
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
Thanks for your kind response.
user
Thanks for choosing us.
assistant