Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation due to my bad health. Can you help me?
user
Sure, please share your good name?
assistant
My name is Scott Hall.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant