Hello.
user
Hello.
assistant
I am Frank Edwards.
user
How can I help you today?
assistant
owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you to cancel.
assistant
Thank you.
user
Happy to say this, I found your reservation and it is successfully cancelled.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant