Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, may I know your good name?
assistant
Ok, I am Patrick King.
user
Ok, please wait for a minute.
assistant
Sure.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, you can please.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant