Hello.
user
Hello, how can I guide you today?
assistant
My plan to visit a function got postponed, will you help me to cancel my existing reservation?
user
Sure, we are here to help you with cancellation.
assistant
Thanks.
user
Kindly mention your name to cancel it.
assistant
Myself Pamela Evans.
user
Thanks for providing your name, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your specified name to cancel.
assistant
Ok, no worries at all. Thank you.
user
Thank you for approaching us.
assistant