Hello, I am James Harris.
user
Hello, how can I amend you?
assistant
I need to cancel my reservation due to heavy floods at my home town.
user
Sure, I can help you.
assistant
Can you please help me with cancellation?
user
Please wait  for a while.
assistant
Sure, I will wait.
user
Thanks for your valuable time. Sorry to inform you that there was no reservation found on your name in airline data.
assistant
Ok, no issues.
user
Thank you for availing with us.
assistant
Thanks for your service.
user