Hello.
user
Hello. How may I assist you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Larry Garcia.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Larry Garcia, I am really sorry to inform you that there is no booking done on your name.
assistant
No issues, thank you for checking.
user
Thank you for reaching us. Have a great day.
assistant