Hi. I am Benjamin Moore.
user
Hello, how can I abet you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we can help you.
assistant
Thank you.
user
Please give me a moment to check your details and I will revert to you.
assistant
Sure.
user
Unfortunately, there is no reservation exist on your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for consulting us.
assistant