Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
user
Sure, I will help you with that. Please mention the name for checking the reservation.
assistant
Thank you for accepting my request and my name is James Anderson.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's alright.
user
Welcome, have a great day.
assistant
Thank your for your quick service.
user