Hello.
user
Hello.
assistant
There is a sudden change in my business meeting as it is shifted to Boston. Can you please help me to make changes in my recent reservation?
user
Sure, may I know your good name please?
assistant
The ticket is under the name Katherine Hill.
user
Ok, please wait for some time.
assistant
Sure, I will wait for your response.
user
There is no existing reservation found on your name in our records.
assistant
That's fine, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant