Hi.
user
Hello.
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, may I know your good name please?
assistant
Thank you. Paul Hill is here.
user
Ok, please wait for few minutes.
assistant
Ok.
user
There is no existing reservation found on your name in our records. Thank you for reaching us.
assistant
No issue.
user