Hi.
user
Hello. How may I guide you today?
assistant
Actually, I had reserved a flight ticket to reach Houston on my son name to participate in a dance event, but the program got cancelled on that date, can you please cancel that ticket?
user
Sure, I will help you.
assistant
Thank you.
user
Could you please provide your son name to check the reservation status?
assistant
My son name is Kathleen Thomas.
user
Please hold on a moment to check.
assistant
Sure.
user
We regret that, there is no reservation found with your son name in our records.
assistant
Oh! Ok.
user
Thank you for approaching us, have a great day.
assistant
Thank you for your good service.
user
Welcome.
assistant