Hi.
user
Hello. How can I assist you from flight booking agency?
assistant
I want to alter my recent reservation due to heavy snowfall in Washington. Can you please help me?
user
Sure, I am glad to help you with this.
assistant
Ok.
user
May I know your good name to check for the reservation status?
assistant
Sure, my name is Amy Lewis.
user
Wait a moment please. Amy Lewis, I have found your reservation in our database. Can you please provide airport codes of travelling?
assistant
My source and destination airport codes are PHL and DCA.
user
May I know your preferable journey dates to proceed further?
assistant
Sure, my journey dates are from 05/09 to 05/11.
user
Flight-1009 is available on this route with a ticket fare of 100 only, shall I book your ticket?
assistant
Please you can book the ticket.
user
Your ticket is confirmed successfully with JetBlue airlines.
assistant
Thank you for your services.
user
Thank you, have a safe journey.
assistant
Welcome.
user