Hello.
user
Hello. What help that you are looking for?
assistant
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
user
Sure, I am glad to help you in modifying the ticket details once I have found your reservation.
assistant
Thank you.
user
Can you please tell me your name with which you have reserved the ticket?
assistant
Yes, the previous reservation is done under the name of Daniel Lewis.
user
Ok, please let me check your ticket status in our records and get back to you.
assistant
Please check it fast because it is an emergency for me to travel to Oakland.
user
When I have checked in our records, I haven't found any reservation on your name.
assistant
That's ok, no problem. Anyway, thank you for your time.
user
You are welcome. Thank you for choosing us. Have a nice day.
assistant