Hello.
user
Hello, How can I help you?
assistant
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
user
Sure, May I know your name?
assistant
Sure, you can check my reservation on the name of Raymond Thompson.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
That's Ok, thanks for your information.
user
Thank you for availing us.
assistant