Hello.
user
Hello, how can I assist you?
assistant
I need to change my existing reservation due to some health issue. Can you help me in doing that?
user
Sure, may I know your name please?
assistant
My name is Brenda Edwards.
user
Please wait while I fetch your current reservation with us.
assistant
Sure.
user
We don't have any reservation on your name in our system to make changes.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you.
assistant