Hello.
user
Hello. How may I assist you?
assistant
I need to change my recent reservation, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
Rebecca Hernandez here.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant