Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
Sure, can I have your name please?
assistant
I am Justin Williams.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant