Hello.
user
Hello, how may I help you?
assistant
I need to change my current reservation due to sudden change in my trip. Can you please assist me?
user
Sure, may I know your name?
assistant
Linda Rodriguez here.
user
Wait a minute.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
No problem, thank you for searching.
user
Thank you for choosing us.
assistant