Hi.
user
Hello, how can I help you?
assistant
Unfortunately I have emergency meeting so, I want to cancel my reservation. Can you please help me out?
user
Sure, we are here to assist you.
assistant
Thank you.
user
To proceed further, May I know your name?
assistant
I am Sharon Garcia.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant