Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to some health issues. Can you please help me with this?
user
Sure, can you please help me with your name?
assistant
Myself Raymond Scott.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us.
assistant