Hello, I am Samuel Baker.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation due to an emergency, I was unable to attend the conference. Could you please help me with cancellation of my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Unfortunately, there is no reservation found with your name.
assistant
No problem, thank you for the information.
user
Thanks for choosing us.
assistant