Hi.
user
Hello.
assistant
My name is Carol Campbell.
user
Carol, how can I assist you?
assistant
I would like to meet my grandfather, can you please book the flight ticket from CLT to BOS?
user
May I know your itinerary dates?
assistant
Sure, I want to depart on 08/11 and return on 08/13.
user
Sorry, no flight is available.
assistant
Sad to hear that, thank you very much for checking.
user
Thank you for contacting us.
assistant