Hello.
user
Hello, how can I help you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Thanks for that.
user
May I know your good name to proceed further?
assistant
My name is Samuel Thomas.
user
Please wait for a while.
assistant
Ok, I will wait.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant