Hello.
user
Hello, how can I help you?
assistant
I need your help about modification of my reservation which I have done long back to travel in the next month to Chicago but all of sudden my schedule got postponed to some other as on of my relative got expired last night. Can you please help me about that?
user
I am sorry for the loss. Can you provide me your name?
assistant
It's ok, my name is Emily Wright.
user
Give me a moment.
assistant
Sure, have your time.
user
Emily Wright. I regret to inform that there is no reservation by your name.
assistant
No worries, anyways thank you for the information.
user
Thank you for reaching us.
assistant