Hello.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
Yes, I am Virginia Harris.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for choosing us.
assistant