Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Betty Taylor.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
It's ok, thank you for the information.
user
You are welcome.
assistant