Hello.
user
Hello. How can I help you today?
assistant
As my meeting got cancelled in Dallas, So I would like to cancel my recent reservation to Dallas.
user
May I know your name to check for the previous reservation?
assistant
Previously, I have booked my ticket with the name of Karen Smith.
user
Please allow me a moment to check for previous reservation.
assistant
Sure.
user
Karen, there is no reservation found under your name.
assistant
May be my friend has cancelled my reservation on behalf of me.
user
Ok, thank you for contacting us.
assistant
Anyway, thanks for checking.
user