Hello.
user
Hello. How can I help you today?
assistant
My scheduled examination dates has been cancelled, can you please help me with cancelling my recent reservation?
user
On which name your reservation has booked previously?
assistant
My reservation has done with the name Emily Thompson.
user
Sorry to inform you that, there is no reservation under your name to cancel.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Do you need any other help?
assistant
No, thank you for asking.
user
Ok, thank you for reaching us.
assistant
You are welcome.
user
Have a nice day.
assistant