Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation as my plan to go for trekking got postponed. Can you help me in changing the reservation made on name Susan Moore?
user
Sure, I will help you in changing your reservation. Please wait for a while.
assistant
Ok.
user
Sorry Moore, no reservation found on your name.
assistant
That's Ok.
user
Thank you for approaching us.
assistant
Thanks for your information.
user