Hi.
user
Hello. How may I help you?
assistant
I am Rebecca Garcia. Owing for an emergency, I want to cancel my flight reservation. Can you please help me?
user
Yes, I can help you. Please wait for a moment.
assistant
Sure.
user
I have checked based on your request but no ticket has found on your name to cancel it.
assistant
No problem, thank you for checking.
user
You are welcome and have a nice day.
assistant