Hello.
user
Hello, how could I be of your assistance?
assistant
I am Gary Wright, help me to cancel my ticket as my plan to see my grand children as been cancelled.
user
Sure, one moment I will let you know the information of flight.
assistant
Ok.
user
Sorry to inform you that there is no flight that matches your requirements.
assistant
Ok, thanks for the information.
user
Thank you for choosing us.
assistant