Hello.
user
Hello. How can I help you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Helen Jones.
user
Just give a moment.
assistant
Ok, I will wait.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant