Hi.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation due to some health issues, can you help me with that?
user
Sure, I will help you in cancelling your reservation. Can you please provide your name to check your reservation status?
assistant
Anthony Evans here.
user
Anthony Evans, there is no active reservation found under your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for contacting us.
assistant