Hi. I am Donald Perez.
user
Hello, how can I assist you?
assistant
My cricket match is cancelled, so can you help me to cancel my reservation?
user
Ok, please wait.
assistant
Please check.
user
Sorry Perez, there is no reservation found on your name.
assistant
That is fine, not an issue. Thank you for your help.
user
Thank you for availing our service.
assistant