Hello.
user
Hello. How can I help you at this moment?
assistant
Jonathan Williams here. I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant