Hi.
user
Hello.
assistant
Benjamin Evans here.
user
Good morning Evans. How can I assist you at this moment?
assistant
Unfortunately, I want to change my existing reservation due to some health issues can you please help me in this intent?
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry Evans, there is no reservation found under your name to change.
assistant
Ok, that's fine. Thank you for your information.
user
My pleasure. Thank you for choosing us.
assistant