Hello.
user
Hello, How can I assist you today?
assistant
I want to cancel my recent reservation, due to health issue.
user
Ok, may I know your name?
assistant
Myself Brian Perez.
user
Ok, please wait for a while, I will check the reservation list and let you know.
assistant
Sure, I will wait for your response.
user
Thanks for waiting but, no reservation is found on your name to proceed with cancellation.
assistant
Ok, not an issue. Thank you for your kind information.
user
Thanks for reaching us.
assistant