Hi. I am Jessica Smith.
user
Hello, how may I render you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant