Hello. I am William Clark.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to postpone of my bank exam.
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Could you please help me in doing that?
user
Sure.
assistant
Ok.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thanks for reaching us.
assistant