Hello.
user
Hello. How can I help you today?
assistant
Due to some financial issues, I have cancelled my trip. So, can you please help me in cancel my past ticket?
user
Sure, I am happy to help you. May I know your name?
assistant
Thank you. My name is Andrew Jones.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, thank you for checking my past ticket.
user
Thank you for approaching us.
assistant
You are welcome.
user