Hi.
user
Hello, how may I address you?
assistant
I want to change my existing reservation due to prepone of my exams. Can you help me in that?
user
Sure, may I know your name to check the status and revert you?
assistant
Myself Virginia Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found by your name in our data base.
assistant
Ok, no problem. Thank you.
user
Thank you for approaching us.
assistant