Hi.
user
Hello, how may I help you?
assistant
My name is Shirley Wright. I want to cancel my recent reservation due to sudden change in weather. Can you help me with cancel reservation?
user
Sure, I will help you with cancelling. Please hold on a moment. I will check the status and let you know.
assistant
Sure.
user
Thanks for your precious time. There was no reservation found on your name.
assistant
Ok, No problem. Thanks for the information.
user
Thank you for contacting us. Have a wonderful day.
assistant