Hello.
user
Hello, do you need any help from us?
assistant
I would like to cancel my previous flight ticket booking due to cancel of trip, can you please help me?
user
Sure, could I have your name please?
assistant
Thank you and my name is Dorothy Hernandez.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Not an issues with that one, thank you for your search and providing the information.
user
You are welcome, have a great day.
assistant