Hello.
user
Hello.
assistant
I am Richard Thomas.
user
How can I assist you today?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, will you please give me a moment?
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Welcome, have a great day.
assistant