Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation, as my friends are not coming for the vacation. Can you please help me with this?
user
Sure, may I know your name to check your previous reservation?
assistant
Sure, I am Debra Lewis.
user
Sorry Lewis, no reservation found on your name.
assistant
That's ok. Thank you for your information.
user
Thank you for reaching us.
assistant