Hi.
user
Hello.
assistant
I am William Davis.
user
How can I assist you today?
assistant
My trip dates have been changed due to bad weather. Can you change my reservation?
user
Sure, please allow me a moment to check the details for you.
assistant
Sure.
user
Your patience is greatly appreciated. William, I see that there is no reservation found under your name.
assistant
It's fine. Thank you for your immediate response.
user
You are welcome. Thank you for contacting us.
assistant