Hi,.
user
Hello, How can I serve you?
assistant
Please book a ticket from Charlotte, NC-CLT to Houston, TX-HOU. I'm Lisa Adams.
user
Sure, Please help me with your travel dates.
assistant
My departure date is 11/20 and 11/22 is my return date.
user
We have found a direct flight from Frontier airline. Shall I proceed?
assistant
Please do not book direct flight.
user
Ok.
assistant
Thanks.
user
Thank you for reaching us.
assistant