Hello.
user
Hello, how may I support you for the day?
assistant
Please change my reservation.
user
Sure, may I know your name?
assistant
Gregory Moore.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant