Hi. I am Stephanie Carter.
user
Hello, may I know how best I can help you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.
user
 Please wait for some time, I will check with your existing reservation status.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us. Have a good day.
assistant