Hello.
user
Hello, how can I assist you for the day?
assistant
I am Jack Scott. I want to change my existing reservation. Could you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
That's ok, no problem. Thank you.
user
Thanks for reaching us.
assistant