Hello.
user
Hello. How can I help you today?
assistant
I will be changing my reservation, as I do not want to fly with Delta airlines.Can you help me?
user
Sure, I will help you, may I know your name to check your reservation status.
assistant
Myself Janet Green. Please check and let me know the status of my booking.
user
Green, I found your reservation can you help me with your new airport codes?
assistant
My new airport codes will be from JFK to OAK.
user
May I know your new travelling dates?
assistant
My travelling dates for this journey will be from 09/15 to 09/17.
user
Ok, wait for a moment please.
assistant
Sure, take your time.
user
I found a Delta airline with connection 1 as per your details, can I proceed to booking?
assistant
Ok, please book it for me.
user
Your ticket is confirmed with flight number 1005.
assistant
Thank you for assisting me.
user
My pleasure, have a nice travel.
assistant
You are welcome.
user