Hi.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation which I have done previously to attend a business meeting.
user
Sure, can I know your name please?
assistant
Sure, my name is Margaret Miller.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Miller, there is no reservation found on your name.
assistant
It's ok, thanks for your information.
user
Thank you for approaching us.
assistant