Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it is postponed. So, can you please assist me to change my active reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Myself Kimberly Nelson.
user
Ok, please wait for a while.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for choosing us, wish you a great day.
assistant