Hello.
user
Hello, how may I guide you?
assistant
I am Sharon Baker. I need amend my reservation, can you help me out please?
user
Sure, please hold on for a moment, let me check.
assistant
Sure, take your own time.
user
I am sorry, there are no reservations with your name.
assistant
That's ok, no problem Thank you for your response.
user
Thank you, have a good day.
assistant