Hi, I am Jacob Lewis.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, my planned trip to Yosemite adventure has been postponed. So I request you to change my existing reservation.
user
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your journey data.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for reaching us, have a nice day ahead.
assistant