Hello.
user
Hello. How can I aid you today?
assistant
Please help me to change my recent reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I am Sharon Allen.
user
Sorry Sharon Allen, there are no flights reserved on your given name formerly.
assistant
No problem, thanks for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant