Hello.
user
Hello. How may I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you out. May I know your name please?
assistant
My reservation was done under the name Anthony Turner.
user
Wait a moment please.
assistant
Sure, take your time.
user
Anthony Turner, we haven't found any reservation under your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant