Hello.
user
Hello. How can I best support you now?
assistant
Can you please help me in changing my reservation due to some health issues?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Sure, myself Frank Davis.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Sure, I will wait for your response.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thanks for reaching us, wish you a great day.
assistant