Hello, I am Laura Thomas.
user
Hello, how may I support you today?
assistant
Can you make a reservation with a direct flight to NY-JFK?
user
Sure, I will. Can you please provide your source code?
assistant
My source code is JFK.
user
May I know your journey dates?
assistant
I want to fly from LAX on 02/19 and return on 02/21.
user
Ok. Please wait a minute.
assistant
Ok.
user
Thanks for your time, there was a connecting flight available on your dates. Shall I proceed?
assistant
No, I need a direct flight. Thank you.
user
Ok. Thank you for opting us.
assistant