Hello.
user
Hello, may I know your name please?
assistant
I have a reservation to attend a meeting. due to some technical issues meeting place has been changed. Can you please change my existing reservation?
user
Sure, please wait a moment. Sorry, no reservation has been found with your name. May I know your name for documentation purpose?
assistant
Melissa Martin is my name.
user
Ok, thank you for reaching us.
assistant
Thanks for your kind response.
user