Hello.
user
Hello. In which way I can aid you at this moment?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, my name is Samuel Rodriguez.
user
Ok, please hold on a moment, I will check your reservation status.
assistant
Sure, I will wait.
user
There is no previous reservation available under your name.
assistant
Ok, no problem. Thank you for your service.
user
Thank you for contacting us, have a good day Samuel Rodriguez.
assistant