Hi.
user
Hello, how can I help you?
assistant
Earlier I made a reservation for one way trip actually I need a reservation for round trip.
user
Ok.
assistant
So, can you please change my reservation for round trip?
user
Sure, may I know your name to check the reservation.
assistant
Barbara Carter is my name.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the response.
user
Thank you for reaching us.
assistant