Hi.
user
Hello, how may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you with the flight reservation cancellation.
assistant
My name is Susan Scott. Please check details under my name.
user
Ok, please be on hold while I am checking the ticket status.
assistant
Ok.
user
Sorry to tell you, there is no reservation found with your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome. Thank you for reaching us.
assistant