Hello.
user
Hello, how may I aid you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, may I know your good name?
assistant
Sharon Garcia here.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant