Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Can you share your good name?
assistant
My name is Carol Scott.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database to change it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant