Hello.
user
Hello.
assistant
I am John Martinez.
user
How may I abet you today?
assistant
Owing to an emergency, I want to change an existing reservation, could you help me in changing the reservation.
user
Sure, please wait for a moment.
assistant
Ok.
user
I regret that there is no reservation found on your name.
assistant
Not an issue. Thank you.
user
Thank you for availing with us.
assistant