Hello.
user
Hello. How may I help you today?
assistant
I want to modify my travelling details because my planned trip got postponed. Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Janet Rodriguez.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry Janet, there is no reservation found with your name to change.
assistant
Ok, no problem. Thank you for your valuable information.
user
You are welcome. Thank you for contacting us.
assistant