Hello.
user
Hello.
assistant
I am Robert Perez.
user
How can I help you today?
assistant
I need to change my existing reservation due to postpone of my seminar.
user
Ok.
assistant
Could you please help me?
user
Sure. Please, wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing us.
assistant