Hello.
user
Hello.
assistant
Edward Baker here.
user
How can I help you?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I am willing to help you. Please wait a minute.
assistant
Sure, take your own time.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us, have a nice day.
assistant