Hello.
user
Hello, welcome to our UA travelling agency. How may I guide you?
assistant
Mark Hernandez here, please cancel my recent reserved ticket, I am having other priorities on those dates.
user
Sure, please hold on for a moment.
assistant
Ok.
user
Sorry Hernandez, there is no reservation found on your name to cancel any reservation.
assistant
Ok, no issues, I will check with my mail again, anyway thank you for your support.
user
You are welcome.
assistant
You are welcome.
user