Hello.
user
Hello, how best I can help you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your name please?
assistant
I am Michael Lopez.
user
Thanks for your name, please wait.
assistant
Ok.
user
Thank you for waiting, we did not find any reservation on your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant