Hello,. I am Donna Gonzalez.
user
Hello, how can I assist you?
assistant
Due to heavy rainfall my hockey tournament has been cancelled.so I want to cancel my recent reservation. Would you please help me for cancellation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your kind service.
user
Thanks for choosing us.
assistant