Hello, I am Nicole Gonzalez.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to bad weather condition, can you help me in change reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for choosing us.
assistant