Hello.
user
Hello. How may I assist you?
assistant
Due to sudden change in my trip I need to change my existing reservation. Can you help me changing my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Sure.
user
Can I have your name please?
assistant
I am Catherine Anderson.
user
Anderson, no reservation has been found on your name in our database.
assistant
No problem. Thank you for the information.
user
Thank you for reaching us.
assistant