Hi.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my business meeting got postponed due to some technical problem, can you help me with that?
user
Sure, may I know your good name?
assistant
My name is Dennis Wright.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant