Hello, I am Stephanie Carter.
user
Hello, how may I assist you today?
assistant
As the flower festival which I have planned to attend got postponed, I want to change my reservation. Can you please help me in that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for approaching us.
assistant