Hello.
user
Hello. How can I aid you?
assistant
Please help me in cancelling my recent reservation.
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Cynthia Collins here.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant