Hi.
user
Hello. How can I assist you?
assistant
Actually, I want to change my existing reservation due to some problems, can you please help me in this condition?
user
Sure, can I know your name please?
assistant
Ok, my name is Michelle Baker.
user
Sorry Baker, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user