Hello.
user
Hello. How can I aid you?
assistant
Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment to check for your previous reservation status.
assistant
Sure, take your time.
user
On which name I need to check the reservation?
assistant
My name is Benjamin Hill.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant