Hello.
user
Hello. How can I assist you today?
assistant
I have to cancel my flight ticket reservation done in the past month to write an exam in Seattle university but the got cancelled and changed to some other dates, so I need your help in my flight ticket cancellation. Can you please help me in that one?
user
May I know your name to check for the previous reservation?
assistant
Sure, my name is Rebecca Moore.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure, I can wait for your response.
user
Rebecca, there is no reservation found under your name.
assistant
Ok, that's fine. I think it might be cancelled by y brother. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user