Hi, I am Robert Anderson.
user
Hello, how can I help you?
assistant
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Can you please help me in changing my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant