Hello.
user
Hello, how may I aid you?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, can I know your name?
assistant
My name is Stephanie Robinson.
user
Please wait for a moment to check your details.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant