Hello.
user
Hello. How can I aid you?
assistant
Can you help me in changing my recent reservation?
user
Sure, I can help you. May I know your name?
assistant
I am Debra Garcia.
user
Give me a minute.
assistant
Sure.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant