Hello. My name is Linda Hall.
user
Hello, how may I assist you?
assistant
As I met with an accident and broke my ankle yesterday while travelling on a bike to my office. I am not in a position to travel now. Can you help me, To cancel my existing reservation?
user
Sure. Please wait for a while.
assistant
OK.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Thank you, For providing me valuable information.
user
Thank you.
assistant