Hello.
user
Hello, how can I be your helping hand?
assistant
Can you please help me to make some changes in my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to check your details in our reservation list?
assistant
Sure, my name is Pamela Collins.
user
Pamela Collins, please wait a moment.
assistant
Sure, take your time.
user
Thank you for your time, we are sorry to inform you that there is no reservation available on your name to proceed further.
assistant
No worries, thank you anyway.
user
Thank you for reaching us.
assistant