Hello.
user
Hello. How can I assist you today?
assistant
Can you please help me with flight tikcet cancellation process that I am unable to travel the trip?
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you and my name is Emily White.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Ok, that's fine. No problem with that one. Thank you for your service.
user
Welcome, have a great day.
assistant
Welcome.
user