Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, we are glad to assist you in that. May I know your name?
assistant
Sure, myself Alexander Brown.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thanks for reaching us.
assistant