Hello.
user
Hello. How can I provide assistance to you today?
assistant
Could you please help me with cancelling my reservation ticket?
user
Sure, I am here to help you. Can I know your name please?
assistant
Sure, I am Debra Wright.
user
Please wait for a while.
assistant
Sure, take your time.
user
There is no reservation found with your given name.
assistant
It's ok, thanks for checking.
user
Thank you for opting us.
assistant