Hello.
user
Hello, how can I assist you?
assistant
My business trip has been postponed.Can you please help me for changing the existing reservation?
user
Ok, may I know your name for further search?
assistant
Sure, my name is Christopher Young.
user
Sorry, reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user