Hi.
user
Hello, how can I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, may I know your name please?
assistant
My name is William Anderson.
user
Ok, please wait.
assistant
OK.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us, have a nice day.
assistant