Hello.
user
Hello.
assistant
I'm Betty Martinez.
user
How may I aid you today?
assistant
My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure, take your time.
user
I am sorry to sat that there is no reservation found.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user