Hi.
user
Hello, how can I assist you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Linda Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Linda Phillips, there is no active reservation found under your name to do changes in that.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant