Hi.
user
Hello.
assistant
I am Scott Green.
user
How may I assist you?
assistant
While booking I gave wrong airport codes in my previous reservation, so can you help me for changing existing reservation?
user
Sure, I am here to help you. Please give me a moment to check you details.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name. Do you like to know anything else?
assistant
Oh! It's ok, no problem.
user
Thank you for choosing us.
assistant
Most welcome.
user