Hi, I am Elizabeth Lee.
user
Hello, how can I support you today?
assistant
I just want to change an existing reservation due to heavy rains in my city, can you help me in changing the reservation?
user
Sure, give me a moment.
assistant
Sure.
user
Thank you for your time. Unfortunately, we found no reservation by your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us.
assistant