Hello.
user
Hello. How may I assist you today?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, may I know your name?
assistant
Anthony Wilson here.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Sorry, there are no active reservations on your name to cancel.
assistant
That's ok. Thanks for your time.
user
Thank you for reaching our service.
assistant