Hi.
user
Hello. How can I aid you at this moment?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you with this.
assistant
Ok.
user
Can you please provide your name on which you have made the reservation previously?
assistant
I am Michael Evans.
user
Wait a moment please.
assistant
Sure.
user
Michael Evans, there is no active reservation found under your name in our database.
assistant
Not a big deal, anyhow thank you very much for your service.
user
Thank you for choosing us.
assistant