Hello.
user
Hello. How may I assist you now?
assistant
I just want to change my existing reservation, due to sudden demise of my grandfather. Can you please help me?
user
Ok, may I know your name.
assistant
Please check the ticket on the name Dennis Davis.
user
I found your reservation, may I know your airport codes?
assistant
Thank you for checking. My airport codes are OAK and PHL respectively.
user
May I know your journey dates?
assistant
My journey dates are Apr 3 and Apr 5.
user
Do you need a connecting flight?
assistant
Yes, I need a connecting flight.
user
Flight-1001 is available for you with 1 connection at the price of 100 by Spirit Airlines in economy class. Can I book it for you?
assistant
Sure, please book my ticket.
user
Booking done.
assistant
Thank you for changing my reservation with quick response.
user
Thank you for choosing us.
assistant