Hi.
user
Hello.
assistant
I am Benjamin Hall.
user
What type of service do you need from us?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
user
Sure, please hold on for a minute.
assistant
Ok.
user
I will check your ticket status and let you know.
assistant
Ok.
user
Sorry for the trouble, there is no reservation found with your name.
assistant
No issue. Thank you.
user
You are most welcome. Thank you for reaching us.
assistant