Hello,. I am Jacob Green.
user
Hello, how may I help you today?
assistant
I want to change my reservation, due to postpone of my trip with friends. Can you please help me with that?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Thank you. Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say this, there is no reservation found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant