Hello.
user
Hello. How can I help you?
assistant
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
user
Sure, can I know your name?
assistant
I am James Lee.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok. Thank you.
user
You are welcome.
assistant