Hello.
user
Hello.
assistant
My name is Thomas Scott.
user
How may I assist you?
assistant
Due to some emergency, I need to postpone my meeting to some other dates. Can you please change my existing reservation?
user
Sure, I am here to help you. Please hold on a moment.
assistant
Sure, make it fast.
user
Thomas, no reservation has been found on your name in our database.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant