Hello.
user
Hello, how can I assist you?
assistant
I am Brenda Brown. I want to change my existing reservation. Could you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, there was no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant