Hi.
user
Hello, how may I help you today?
assistant
Barbara Carter is here. I just want to cancel my reservation as I want to stay back at my home due to holidays extended.
user
Sure, I will help you with that. Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, that's not a problem. Thanks for the information.
user
Thank you for visiting us, have a nice day.
assistant