Hello.
user
Hello, how can I aid you for today?
assistant
Myself Jonathan Young. I would like to change my recent reservation due to some personal issues, will you help me with that?
user
I am here to help you about that Jonathan Young.
assistant
Thank you for accepting my request.
user
I regret to say this Jonathan Young, there is no active reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
You are welcome, thank you for reaching us.
assistant