Hello.
user
Hello.
assistant
I am Steven Collins.
user
How may I serve you today?
assistant
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
It's ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant