Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
I am Justin King.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant