Hi.
user
Hello, how may I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, may I know your name to proceed?
assistant
My name is Kevin Walker.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant