Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, could I have your name please?
assistant
Amy Roberts here.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No problem, thanks for your information.
user
You are welcome.
assistant