Hello,.
user
Hello,.
assistant
I am Mary Gonzalez.
user
How may I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being on hold, there is no reservation found in your name.
assistant
It's ok, not an issue. Thanks for your response.
user
Thank you for opting us, have a good day.
assistant