Hello.
user
Hello, how can I help you today?
assistant
As I am a scientist, I want to attend science festival with my students at Charlotte. Can you do the reservation?
user
Sure, please share me your journey locations?
assistant
My airport codes are EWR-CLT.
user
May I know your dates of journey?
assistant
Dates are 11/26 and 11/28.
user
Can I know your name please?
assistant
James Lewis here.
user
Unfortunately there is no flights found with your given name.
assistant
No problem,  I will check with another airline.
user
Thank you for choosing us.
assistant
Thank you.
user