Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Michelle Phillips here.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, no problem. Thank you for checking.
user
Thanks you for contacting us.
assistant