Hello.
user
Hello. How can I help you?
assistant
I am Brenda Edwards. I have to cancel my flight ticket booking that I am unable to attend the trip, can you please help me in doing that?
user
Sure, I am here to help you. Please wait.
assistant
Sure.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant