Hello.
user
Hello, how can I assist you now?
assistant
Mark Davis here. I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure Mark Davis, I am happy to help you with that. Please wait a moment to check your reservation status.
assistant
Thank you. Sure, I will wait for your response.
user
Sorry Mark Davis, no reservation has found under your name to change.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us, have a good day.
assistant