Hello.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency, I need to cancel my recent reservation. Can you please help me in that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Brandon Walker.
user
Brandon Walker, there is no active reservation found under your name in our database.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant