Hi, I am Nicholas Williams.
user
Hello, may I know how best I can help you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
That's ok. Thank you for the response.
user
Thanks for reaching us.
assistant