Hello.
user
Hello. How can I assist you today?
assistant
I am Benjamin Nelson. I want to change some details in my previous reservation, can you please help me with that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait for a second.
assistant
Ok.
user
Sorry for the inconvenience, there is no reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for consulting us.
assistant