Hello.
user
Hello, how  may I assist you?
assistant
Unfortunately I have emergency meeting so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name to check your reservation?
assistant
Sure. Myself Donald Davis.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you so much for your kind help.
user
Thank you for opting us.
assistant