Hello.
user
Hello. How may I help you today?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, I'll try to help you in cancellation. Can I have your name to check the reservation list?
assistant
Sure, I am Brian Wilson.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant