Hello.
user
Hello, how can I assist you?
assistant
I am Shirley Turner. I want to cancel my recent reservation, can you please help me in that?
user
Ok, I will assist you with that. Please can you wait a moment?
assistant
Sure, I will wait.
user
The flight ticket which you have reserved has been found, can I cancel?
assistant
Sure, you can.
user
Ok, the flight reservation has been cancelled.
assistant
Thank you.
user
Thank you for connecting with our agency.
assistant