Hi,.
user
Hello, how may I abet you today?
assistant
Owing to an emergency, my soccer tournament got cancelled. So I had a request to you to cancel my existing reservation.
user
Sure, may I know your good name?
assistant
My name is Dennis Hernandez.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting. I hardly tried to find a reservation on your name, but there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for availing with us.
assistant