Hello.
user
Hello, how may I aid you?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. my name is Larry Edwards.
user
Please stand by.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue, thank you for the information.
user
Thank you for opting us.
assistant