Hello.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you  please help me in that?
user
Sure, I am here to help you. May, I know your good name?
assistant
Myself Anthony Mitchell.
user
We found reservation on your given name. Your, reservation has been cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant