Hello.
user
Hello. How can I help you today?
assistant
I have to cancel my previous flight ticket due to cancel of racing competition, can you please help me in that one?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name for cancellation of flight.
assistant
Sure, my name is Lisa Hernandez.
user
Please wait a while.
assistant
Sure.
user
Sorry to inform you, there is no reservation found under your name.
assistant
Ok, thank you for your information.
user
Thank you for choosing us.
assistant