Hello.
user
Hello. How can I help you today?
assistant
Myself Susan Taylor. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please hold on for a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Welcome. Have a nice day.
assistant