Hi.
user
Hello, how can I help you today?
assistant
Could you please help me to cancel my recent reservation?
user
Let me know your name to check your reservation?
assistant
I am Steven Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant