Hi.
user
Hello, How can I serve you?
assistant
I want to change my recent reservation as I have changed my tour dates, help me in changing my recent reservation.
user
Sure, May I know your name?
assistant
I am Sandra Baker.
user
Please wait a moment.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant