Hi.
user
Hello, how may I assist you today?
assistant
I am Anna Martinez.
user
Ok.
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got post pone?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant