Hello.
user
Hello. How can I help you?
assistant
I am Debar Thompson, I want to cancel my flight ticket. Can you assist me?
user
Ok, please wait for a moment.
assistant
Ok, I will wait for the reply.
user
Sorry, there is no reservation found by your name.
assistant
That's ok, may be it is been cancel before, I will check the mail. Thank you for the informetion.
user
Thank you and have a nice day.
assistant