Hello, I am Donald Green.
user
Hello, how may I support you today?
assistant
Due to heavy rains, I want to cancel my ticket. Can you aid me?
user
Sure, please wait for a while.
assistant
Take your time.
user
Thank you for waiting, there is no reservation on your name.
assistant
No issues. Thank you for checking.
user
Thank you for availing with us.
assistant
You are welcome.
user