Hi.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, my name is Lisa Evans.
user
Lisa Evans, we haven't found any reservation under your name in our database.
assistant
Ok, No issues. Thank you.
user
Thank you for choosing us.
assistant