Hello.
user
Hello, how can I assist you now?
assistant
Due to heavy rainfall my match has been postponed. Can you please change my existing reservation?
user
Sure, may I know your good name?
assistant
Kimberly Baker is my name.
user
Ok, please wait a moment.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, not an issue.
user
Thanks for opting us. Have a great day.
assistant
Thanks for your kind information.
user