Hello.
user
Hello. How can I guide you?
assistant
Unfortunately, I would like to cancel my recent reservation due to heavy rainfall, can you please help me in this?
user
Sure, may I know your name? Sorry, there is no reservation found under your name.
assistant
Ok, my name is Laura Young.
user
Thank you for opting us.
assistant
That's ok, anyways thank you for your service.
user