Hello.
user
Hello, welcome to British airways. Is there any help required from my side?
assistant
Actually my Snooker's level-5 competition is postponed so that I want to change an existing reservation, could you help me?
user
You are in correct place, we are happy to help you. For searching in our data base, let me know your name please?
assistant
Sure, my previous ticket was booked on the name of Carol Hall.
user
Thank you for your valuable information Hall. I would like to say that there is no ticket that had found under your name to change it, I think you reservation is not confirmed in previous stage. Is there any other help that you need from my side Hall?
assistant
No, thank you for searching.
user
Our pleasure to help you Hall and keep contacting us in future is there any help needed.
assistant
Sure, thank you.
user
Welcome.
assistant