Hello.
user
Hello. How can I aid you today?
assistant
I would like to cancel my reservation, due to some health issues. Can you please help me out with that?
user
Sure, I am here to help you in cancelling your recent reservation.
assistant
Thank you for accepting my request.
user
For further process we need your name to proceed further. So, can you please forward me your name?
assistant
Sure, myself Emily Carter.
user
Ok, please wait for a moment. I will check with it and get back to you soon.
assistant
Sure, I will wait for your response.
user
Sorry to say that, we did not find any reservation on your name in our database.
assistant
That's ok, no issues. Anyway thank you for your time.
user
Thank you for reaching us, have a great day.
assistant