Hi.
user
Hello, how can I assist you?
assistant
I am Angela Baker, can you help me to change my reservation?
user
Sure, I will help you in changing your reservation.
assistant
Ok.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry Baker, there is no active reservation found with your name in our records.
assistant
It's ok, thanks for checking.
user
Most welcome.
assistant