Hello.
user
Hello, how may I render you today?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Larry Gonzalez here.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting. There is no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us, have a good day.
assistant