Hello. I am David Wilson.
user
Hello, How can I assist you?
assistant
Will you please assist me to change my existing reservation as my plan to attend for cultural event got postponed?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
It's ok, no problem. Thank you for the information.
user
Thanks for reaching us.
assistant