Hi.
user
Hello. How can I assist you today?
assistant
Paul Gonzalez here. Can you please help me in cancelling my reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Paul, there is no reservation found under your name.
assistant
That's ok, may be my friend has cancelled that already. Thank you for your service.
user
You are welcome. Thank you for contacting us.
assistant