Hello, I am Edward Collins.
user
Hello Edward Collins. How can I assist you today?
assistant
I want to change my existing reservation due to an emergency meeting. Can you please help me out?
user
Sure, please wait first I will check the status and revert you.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Thanks for the information.
user
Thanks for connecting with us, have a nice day.
assistant