Hello, I am Nicholas Moore.
user
Hello, Nicholas Moore. In what way, shall I be your helping hand?
assistant
Will you be my helping hand in changing my reservation as the arts and crafts festival which I want to attend got postponed?
user
Sure, I will help you in changing the reservation.
assistant
Thank you.
user
There was no reservation found on your name to change.
assistant
It's ok, thank you for your kind information.
user
Thank you for your time with us.
assistant