Hello.
user
Hello. How may I aid you today?
assistant
I want to change my existing reservation. Can you help me in that?
user
Sure, I am mirthful to help you with that. May I know your name please?
assistant
Myself Michael Campbell.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok.
user
Thank you for waiting. There is no active reservation found on your name in our reservation list to change it.
assistant
Ok, no problem. Thank you.
user
Most welcome, thank you for choosing our agency. Have a great day.
assistant