Hi.
user
Hello, how can I guide you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with it?
user
Sure. May I know your name to check in the list?
assistant
My name is Karen Thomas.
user
Thanks for providing your name. There is no reservation found.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for availing us.
assistant