Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation due to sudden postpone of my foot ball match. Can you help me in doing that?
user
Sure, I am happy to help you with that. Can I have your name please to check your reservation status?
assistant
Sure, I am Cynthia Campbell.
user
Ok, please wait a moment to get the reservation details.
assistant
Sure.
user
Congrats Cynthia Campbell, your reservation has found and cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us, have a great day.
assistant