Hello.
user
Hello, how may I assist you?
assistant
I'm James Baker.
user
Yes, James.
assistant
My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please wait  let me check your previous details.
assistant
Sure, take your time.
user
Sorry James, no reservation found.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for your help.
assistant