Hello,.
user
Hello, how can I render you now?
assistant
I want to cancel my recent reservation due to my health issue, so can you please help me in cancellation?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Before that I need to know your good name please?
assistant
My name is George Jackson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
No problem, thank you.
user
Thanks for consulting us, have a nice day.
assistant