Hello.
user
Hello. What can I do for you?
assistant
Katherine Perez here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out?
user
Please wait a moment to check your previous reservation status.
assistant
Sure, take your time.
user
No reservation found on your name.
assistant
Oh, I think my brother had cancelled my reservation. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant
Welcome.
user