Hello, I am Larry Walker.
user
Hello, how can I help you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me with that?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Thanks for waiting. Sorry, there is no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for choosing us.
assistant
Thank you.
user