Hello.
user
Hello, how can I help you?
assistant
Aid me in cancelling my reservation, having a bad weather conditions at my destination.
user
Sure. Please provide your name to check for the reservation.
assistant
James Robinson is here.
user
Just a minute.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, thank you for addressing me.
user
Thank you for reaching us.
assistant