Hello.
user
Hello, how may I assist you today?
assistant
Can you please cancel my reservation as the baby shower program which I want to attend got postponed?
user
Sure, I will help you. Can you please share your good name?
assistant
Sure, my name is Sharon Wilson.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name to cancel.
assistant
Ok, thanks for your help.
user
Thank you for choosing us, hope to serve you again.
assistant