Hello.
user
Hello, how best can I aid you for the day?
assistant
I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
user
Sure, please share your good name?
assistant
Susan Anderson here.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no reservation found with the given name.
assistant
Ok no problem, thank you for your services.
user
Thank you.
assistant