Hello.
user
Hello, how can I help you today?
assistant
I am Jacob Walker. I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Wait for some time I will check and get back to you.
assistant
Sure, take your own time.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thanks for approaching us.
assistant