Hi. I am Brian Perez.
user
Hello, how can I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you. Please wait for a while.
assistant
Thank you. Sure, I will wait.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant