Hello.
user
Hello, how can I assist you?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
Sure, we are happy to help you. May I know your good name?
assistant
I am Helen Thomas.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for availing us.
assistant