Hello.
user
Hello.
assistant
I am Eric Lopez.
user
How can I aid you today?
assistant
I would like to change my recent reservation because of some personal work, can you help me with this?
user
Just hold on a moment.
assistant
Sure.
user
We did not find any reservation on your provided name in our records.
assistant
That's fine, thanks for your information anyways.
user
Thank you for reaching us.
assistant