Hi.
user
Hello.
assistant
I am Kimberly Edwards.
user
How can I assist you?
assistant
Can you help me cancelling my recent reservation due to health issues?
user
Sure, please give me a minute.
assistant
Ok, I will wait for your reply.
user
Edwards, there is no reservation available on your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
You are welcome.
assistant