Hi.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation as my plan to go on a vacation got cancelled. Can you help me cancel my reservation which was made on the name of Samantha Wilson?
user
Sure Samantha, please be on hold.
assistant
Ok.
user
Samantha, there is no reservation found under your name to do cancellation.
assistant
That's fine, thank you for the response.
user
Thank you for choosing us.
assistant