Hello.
user
Hello. How can I assist you today?
assistant
As my scheduled got postponed for 1 week. But I have reserved my flight ticket long ago. Can you please help me to change my reservation which is under the name of Andrew Lewis?
user
Sure, please wait for some time.
assistant
Ok, have your time.
user
There is no existing reservation found on your name.
assistant
It's ok, it might not be booked successfully at the time of booking which I have done. Anyway thank you for the information.
user
Thank you for approaching us.
assistant