Hello, I am Samuel Lee.
user
Hello, how may I help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for some time.
assistant
OK.
user
Thanks for waiting, we found reservation on your name. Shall I proceed to cancel?
assistant
Yes, please.
user
Your ticket has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant