Hello, I am Nicholas Thomas.
user
Hello, how can I be at your service today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please give me a moment to check your details.
assistant
OK.
user
I have found a reservation on your name, are you sure to cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled successfully.
assistant
Thank you for the help.
user
Thank you for consulting us.
assistant