Hello.
user
Hello. How may I render you today?
assistant
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
I am Michelle Thompson.
user
Thank you for providing your name, unfortunately there is no reservation found by your name.
assistant
Ok, no issues.
user
Thank you for contacting us.
assistant
Thank you for helping me.
user