Hi.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to change my existing reservation. Will you help me in changing?
user
Sure, may I know your name please?
assistant
My name is William Brown.
user
We found a reservation with your name, please share your new journey details.
assistant
Sure. My source is Oakland, CA - OAK. My destination airport is Houston, TX - IAH.
user
May I know your journey dates?
assistant
My travelling dates are 04/08 and 04/10.
user
We found a Frontier airline, flight number: 1004, price: 100 with one connection.
assistant
Ok, you can proceed.
user
Your flight ticket has been confirmed.
assistant
Thank you.
user
Thank you for opting us.
assistant