Hello.
user
Hello.
assistant
I am Nancy Campbell.
user
How may I assist you today?
assistant
Can you please book a flight ticket from CLT to HOU?
user
Sure, may I know your travelling dates, please?
assistant
Thank you. I have planned my travel dates as Jan 21 and Jan 23.
user
Is there any particular timings in your departure and arrival?
assistant
I would like to return in the evening time so please make sure that.
user
Do you need any specifications for this reservation?
assistant
I am looking for single connecting flight so please check for it.
user
Please hold a moment, let me check best flight for your journey.
assistant
Sure, take your time.
user
Sorry, due to bad weather forecast all flights has been cancelled on your route.
assistant
Oh! It is sad to  hear. Anyway, thank you for your time.
user
Thank you for reaching our service.
assistant
Most welcome.
user