Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you. May I know your name?
assistant
My name is Laura Jones.
user
Sorry, there are no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant