Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to postpone of my seminar. Could you please help me?
user
Sure, I am here to help you. May I know your good name to proceed further?
assistant
I am Amy Moore.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant