Hello.
user
Hello. How may I assist you today?
assistant
I'm Jason Hernandez. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, please wait for a minute, let me check the reservation details.
assistant
Sure, take your time.
user
Thanks for your patience, based on your request there is no reservation with your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thanks for choosing us, have a great day.
assistant