Hello.
user
Hello.
assistant
 I am Jeffrey Parker want to change my reservation due to heavy snowfall.
user
How can I help you out?
assistant
 Can you help me in changing my reservation?
user
Sure, I can help you out. Give me a minute.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for approaching us.
assistant