Hi.
user
Hello. How may I assist you?
assistant
I need to cancel my recent reservation due to an emergency, can you please help me?
user
Yes, can you share me your name?
assistant
Sure, my name is Lisa Lee here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, not an issue.Thank you for your service.
user
Thank you for contacting us.
assistant