Hello.
user
Hello. How may I help you?
assistant
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please aid me to change it?
user
Ok. Please, wait for a while.
assistant
Sure.
user
May I know your name to check for the existing reservation ?
assistant
Ok, you can check my reservation on the name of Brian White.
user
Give me a minute, please.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there is no reservation found on your name to proceed for modification.
assistant
Ok, thanks for your information.
user
Thank you for approaching us.
assistant