Hello.
user
Hello.
assistant
Eric Evans here.
user
How can I help you?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you to cancel your reservation. Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Thank you.
user
Welcome, have a nice day.
assistant