Hello.
user
Hello. How may I help you out?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
Thank you. Myself Susan Collins.
user
Sorry, there are no reservations found.
assistant
Oh! It may not be booked properly while booking due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user