Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation which is done recently due to heavy floods at Denver, can you please help me in this?
user
Sure, can you let us know your name please.
assistant
Sure, my name is Timothy King.
user
Give me a moment.
assistant
Sure, I will wait.
user
Timothy King. I regret to inform that there is no reservation by your name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant