Hello.
user
Hello. How may I guide you today?
assistant
I would like to cancel my flight reservation as I am sick, can you please help me?
user
Sure, I would be happy to help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Brenda Mitchell.
user
I am sorry to say that there is no reservation found under your name.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant