Hello,.
user
Hello, how may I support you?
assistant
I am Katherine Anderson, I want to change my existing reservation as my joining date got postponed. Please help me out.
user
Sure, I would be happy to help you. Please give me a moment, I will check and let you know.
assistant
Ok.
user
Sorry Katherine, there is no reservation found on your given name.
assistant
No issues, thank you.
user
Thank you for availing us.
assistant