Hello.
user
Hello, how can I help you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, can you please provide me your name to check the reservation?
assistant
Sure, myself Samantha Wright.
user
Sorry, there is no reservation with your given name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant