Hello.
user
Hello, how can I aid you?
assistant
Can you please help me with changing my airport codes in my previous reservation now?
user
Sure, may I know your name?
assistant
My previous booking was done with the name of Gregory Scott.
user
Ok, please wait a minute.
assistant
I will be waiting for your response.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for reaching us.
assistant