Hi.
user
Hello. How may I be of your assistance?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I'll help you with this. Could you please provide your name to check your previous reservation status?
assistant
My name is Charles Anderson.
user
Ok, please wait a moment.
assistant
Ok.
user
Thanks for waiting, we hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thanks for opting us.
assistant