Hello.
user
Hello. How may I support you today?
assistant
I have planned to watch a cricket match at Oakland, due to bad weather conditions match has been postponed.
user
Ok.
assistant
Can you please change my reservation?
user
Sure. May I know your good name?
assistant
Sure, I am Carol Young.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok. Thank you for your help.
user
Thank you for choosing us.
assistant