Hi.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Melissa Martinez.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant