Hello,. I am Steven Turner.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you do the changes in my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Sorry there is no reservation found with your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us.
assistant