Hello.
user
Hello.
assistant
Eric Harris here.
user
How may I support you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Please wait a moment.
assistant
Sure.
user
We are happy to inform you that there is a reservation found with your given name. Can I proceed?
assistant
Ok, please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for cancelling my reservation.
user
Thank you for opting us.
assistant