Hello.
user
Hello. How can I assist you?
assistant
I need to change my recent reservation, can you please help me?
user
Ok, please can I know your name to proceed?
assistant
Myself Brain Robinson.Myself Brain Robinson.
user
Ok, please wait a moment.
assistant
Sure.
user
Ok, thank you for waiting. Sorry, there are no flight tickets been reserved on your name.
assistant
That's ok, thank you for searching my details.
user
Thank you for choosing our agency.
assistant