Hello, Michelle Green here.
user
Hello. How may I aid you?
assistant
Owing to an emergency to attend a business meeting I would like to cancel my recent reservation. Can you please help me in doing this?
user
Ok, please wait I will let you know. We found reservation on your name. Can I proceed for cancellation?
assistant
Yes, you can proceed for cancellation.
user
Ok, your ticket is cancellled.
assistant
Thanks for your quick service.
user
Thank you for choosing us.
assistant