Hello.
user
Hello, how may I help you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, may I know your name please?
assistant
Sure, I am Mary Scott.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant