Hello.
user
Hello.
assistant
I am Margaret Young.
user
How can I assist you today?
assistant
I would like to change my reservation as I am leaving for housewarming, can you please help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please allow me a moment to check your previous reservation.
assistant
Sure.
user
Thank you for waiting.
assistant
Welcome.
user
Sorry Young, there is no reservation has been found under your name in our records to amend it.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant