Hello. I am Frank Walker.
user
Hello, How can I amend you now?
assistant
I want to change my reservation, can you help me?
user
Sure, I will help you in that. Please wait for a while.
assistant
Sure.
user
Thanks for waiting. There is no active reservation found on your name, to change it.
assistant
Ok, thank you for informing.
user
Thank you for reaching us.
assistant