Hello. I am Donna King.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my project submission dates. Can you please help me with this?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant