Hello,.
user
Hello,. How can I assist you today?
assistant
I'm Carol Moore. Please cancel my recent reservation, due to an emergency.
user
Sure, we are here to help you. Please, wait for a while.
assistant
Ok.
user
Thanks for waiting. There is a reservation found on your name. Shall I cancel your reservation?
assistant
Yes, Please cancel reservation.
user
Cancellation of your ticket has been done.
assistant
Thanks for the help.
user
Thank you for availing us.
assistant