Hello.
user
Hello. How may I assist you today?
assistant
I am Ronald Thompson.
user
Glad to meet you Ronald.
assistant
Thanks, glad to meet you too. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, please wait for a minute.
assistant
Ok, thank you for accepting my request.
user
I could not find any reservation with your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
My pleasure.
assistant