Hello.
user
Hello, how may I assist you today?
assistant
Please assist me to change my active reservation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Myself Lisa Moore.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant