Hi.
user
Hello. How may I assist you?
assistant
Rachel Robinson is here. Can you please reserve my flight ticket from AUS to PHL?
user
Sure, may I know your planned travel dates please?
assistant
I would like to depart on Aug 21st and return on Aug 23rd.
user
Do you need a connecting flight?
assistant
I need a direct flight.
user
Do you have any other preferences?
assistant
No.
user
I found an economy class in Southwest airlines with fare 200 and it is a direct flight. Can I book your ticket?
assistant
You can book it.
user
Ok, your booking is confirmed with flight number 1028.
assistant
Thank you.
user
Thank you for reaching us.
assistant