Hello.
user
Hello. How can I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My reservation was done under the name Justin Garcia.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user