Hi. I am Catherine Allen.
user
Hello, how may I aid you today?
assistant
I am planning to cancel my ticket because my boss did not approve the leave. So, please me in cancelling a ticket.
user
Sure, please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant