Hello, Lisa Evans here.
user
Hello, how can I assist you?
assistant
I just want to cancel my recent reservation, due to heavy rainfall at my destination. Can you aid me with cancellation?
user
Sure, I am willing to help you. Please wait a minute I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry no reservation found on your name.
assistant
Thanks for your help.
user
Thank you for choosing us, have a nice day.
assistant