Hello.
user
Hello. How could I aid you today at this moment?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
May I know your good name please?
assistant
My name is Brandon Collins.
user
Please wait for a while.
assistant
Sure, take your time.
user
We found a reservation on your given name, shall I proceed with cancellation?
assistant
Please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant