Hello.
user
Hello.
assistant
Myself Daniel Nelson.
user
May I know your concern of approaching our agency?
assistant
I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I am here to help you in cancelling your reservation. Please give me a moment to check your reservation status.
assistant
Sure, I will wait for response.
user
Daniel Nelson, there is no active reservation found under your name in our database.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for utilising our service.
assistant