Hello.
user
Hello.
assistant
I am Pamela Hernandez.
user
How can I aid you ?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, let me check your reservation status in our database to cancel the reservation.
assistant
Ok.
user
Sorry, I did not find any reservation in our database with your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant