Hello.
user
Hello. How may I help you?
assistant
My name is Christopher Harris. Due to an emergency, I would like to change my reservation.
user
Sure, wait for a minute.
assistant
OK.
user
Sorry Harris, no reservation found on your name.
assistant
That's ok. Thank you for your time.
user
Do you want any other help?
assistant
No, thank you.
user
Ok, thank you for approaching us.
assistant