Hello.
user
Hello, is there any help that you need?
assistant
My name is Lisa Roberts and I want to cancel my reservation due to health issues.
user
Sure, I can help you with cancellation process and please wait for a moment.
assistant
Ok, take your time.
user
Thank you for waiting, I have checked your status in our previous booking but it is showing that no booking is done under your name.
assistant
Ok, thank you for the information.
user
You are most welcome and have a nice day.
assistant