Hello.
user
Hello, How can I serve you?
assistant
I want to cancel my reservation, can you please assist me?
user
Sure, May I know your name?
assistant
My name is Kimberly Miller.
user
Please wait a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant