Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, may I know your name?
assistant
Myself Amanda Scott.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
No problem, thank you for the information.
user
Thank you for reaching our service.
assistant