Hello.
user
Hello. What assistance do you require from our agency?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you in ticket cancellation process. Can I know your full name please?
assistant
My name is Anthony Green.
user
Ok, I need sometime to check the ticket status. Can you please wait a minute?
assistant
Ok, I will wait.
user
I am really sorry to inform you, there is no active reservation found with your name to cancel the ticket.
assistant
Anyway, thanks for the information.
user
My pleasure. Thank you for opting us.
assistant