Hello.
user
Hello, how may I address you today?
assistant
As I planned to meet my school friend, but due to the busy schedule I want to cancel my reservation. Help me in cancelling my reservation.
user
Sure, I will help you in cancellation. Let me know your name, so that I will check the reservation list and cancel your e - ticket.
assistant
I am Samantha Harris.
user
Thanks for providing your name. I have checked all the reservation list but no reservation found with your name to cancel your ticket.
assistant
Not an issue, thank you for your quick response.
user
Thanks for contacting us.
assistant