Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, may I know your name to check for the previous reservation?
assistant
Amy Brown.
user
Please allow me a moment.
assistant
Ok.
user
Amy Brown, there is no reservation found under your name.
assistant
Not an issue. Thank you.
user
You are welcome. Thank you for contacting us.
assistant