Hello.
user
Hello, how may I assist you?
assistant
I am Matthew Mitchell.
user
Glad to meet you Matthew. How may I help you at this moment?
assistant
I am a software engineer, my boss has assigned a work on my travelling day, can you help in changing my reservation?
user
Sure, hold on for a moment. Let me check in our previous data base.
assistant
Sure.
user
Sorry Matthew, there are no flights reserved on your name.
assistant
That's ok. Thank you for your help.
user
Welcome, thank you for choosing us, have a good day.
assistant