Hi.
user
Hello.
assistant
Steven Lee on this end.
user
How may I guide you today?
assistant
I would like to make few changes in my existing reservation due to my office work, can you help me?
user
Sure, I will help you with that. Please wait for a while.
assistant
Thank you for your positive response. Sure.
user
Steven Lee, I am sorry to say that there is no reservation found under your details.
assistant
Oh! That's sad to know, thank you for checking anyways.
user
Thank you for reaching us.
assistant
You are most welcome.
user