Hi.
user
Hello. How can I assist you today?
assistant
Can you change my reservation?
user
Sure, please mention the name for checking your reservation.
assistant
Myself Samuel Hernandez.
user
Please give me a moment.
assistant
sure.
user
Thank you for waiting, there is no reservation found under your name.
assistant
It's ok. Thank you.
user
Welcome, have a great day.
assistant