Hello.
user
Hello, how may I assist you?
assistant
My name is Michelle Taylor.
user
Nice to meet you Taylor.
assistant
I had planned to go on a vacation, but it was cancelled. Can you cancel my recent reservation?
user
Sure, hold on for a moment please.
assistant
Ok.
user
Sorry to say this Taylor, there are no flight ticket reserved on your name.
assistant
That's ok, no issues.
user
Thank you for availing our services.
assistant
Thank you for the information.
user