Hi.
user
Hello, how may I help you?
assistant
I want to reschedule my journey dates, as I got an emergency work at my place. Will you assist me in changing the reservation with the name of Timothy Lee?
user
Sure, we are here to help you.
assistant
Ok.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure, I will wait.
user
Thank you for your valuable time.
assistant
Fine.
user
We are sorry to inform you that, no reservation was found on your name.
assistant
Not a issue.
user
Ok.
assistant
Thank you for your quick response.
user
Thank you for reaching us, have a good day.
assistant