Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
Can I have your name please to check your reservation status?
assistant
My name is Rebecca Nelson.
user
Please hold on a moment.
assistant
Ok, I will wait.
user
Rebecca Nelson, there is no active reservation on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us.
assistant