Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
user
Sure, may I know your name.
assistant
My name is Anna Robinson.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for reaching our service.
assistant