Hello.
user
Hello, how can I assist you?
assistant
Owing an emergency I had to request for this cancellation. Can you please help me in that cancellation?
user
Sure, we are here to help you. Let me know your name to cancel your reservation?
assistant
I am Elizabeth Thomas.
user
There were no reservation found under your name.
assistant
That's not a problem. Thank you.
user
Thank you for reaching us. Have a nice day.
assistant