Hello.
user
Hello.
assistant
John Miller here. Due to bad weather condition, I want to cancel my reservation. Can you help me?
user
Sure, I will help you with that. Please wait a minute to check existing details.
assistant
Sure.
user
Thank you for waiting. Sorry John, I have not came across your good name in reservation list to change your reservation.
assistant
It's fine.
user
Thank you for choosing us.
assistant
You are welcome.
user
Have a good day.
assistant