Hi.
user
Hello, how may I help you today?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, I am here to help you. May I know your name please?
assistant
Myself Amy Parker.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry Amy, there is no reservation found under your name to change it.
assistant
No problem, thanks for checking.
user
You are welcome.
assistant