Hello. I am Jonathan Wilson.
user
Hello, how may I aid you today?
assistant
I would like to cancel my recent reservation, due to heavy rainfall my basket ball tournament has been cancelled. Could you please help me?
user
Sure, we are here to help  you. Please hold a moment, let me check your reservation with us.
assistant
Sure.
user
Thanks for your time, unfortunately no reservation found with provided name.
assistant
Ok, no issues, thank you for your information.
user
Thank you for reaching us.
assistant