Hi.
user
Hello. How can I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I have reserved my flight ticket with name Nicole Collins.
user
Sorry Nicole Collins, there are no flights reserved on your given name formerly.
assistant
Ok, fine thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant