Hi.
user
Hello.
assistant
I am Kathleen Campbell.
user
How may I help you today?
assistant
Can you help me for cancelling my recent reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a minute.
assistant
OK.
user
Sorry to say that, no reservation found on your name in our database.
assistant
Oh! It's ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant