Hello.
user
Hello. What can I do for you now from our end?
assistant
I am Kimberly Wilson, I want to cancel my reservation due to my health issue.
user
Sure, please wait for a moment.
assistant
Ok, sure.
user
As per your request there is no ticket found to cancel it.
assistant
It's ok, anyway thank you for the information.
user
Thank you for reaching us. Most welcome.
assistant