Hi.
user
Hello, how can I guide you for today?
assistant
I want to cancel my recent reservation due to some personal problems, can You help me in doing it?
user
May I know your name?
assistant
My name is Steven Robinson.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your information.
user