Hello.
user
Hello.
assistant
My name is Cynthia Lewis.
user
How may I aid you?
assistant
Can you please change my existing reservation as I have changed my trip plan?
user
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
assistant
Sure.
user
Cynthia Lewis, no reservation has been found on your name in our records.
assistant
No problem, thank you for checking it.
user
Thank you for choosing us.
assistant