Hello.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your name please?
assistant
Thank you for considering my request. Myself Elizabeth Nelson.
user
Ok, please wait.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
That's ok, no problem.
user
Most welcome.
assistant
Thank you for the information.
user