Hello.
user
Hello, how can I assist you?
assistant
Can you help me to change my reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Raymond King.
user
Please wait for a while.
assistant
Sure.
user
Raymond King, there is no active reservation found under your name to do changes in that.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant