Hello.
user
Hello. How may I assist you?
assistant
I am Michael Campbell.
user
Welcome to our flight booking agency.
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation of my previous reservation?
user
Ok, please allow me for a moment to check with your existing reservation.
assistant
Sure, take your time.
user
I am so sorry to inform you, there is no active reservation found in our data base by your name.
assistant
That's fine, thank you for your information.
user
Sorry for the inconvenience, have a great day.
assistant
Thank you.
user
Most welcome.
assistant