Hello.
user
Hello, how may I assist you today?
assistant
Can you please help to cancel my reservation?
user
Sure, may I know your good name to check the reservation status?
assistant
My name is Rebecca Gonzalez.
user
Please be on hold.
assistant
Sure.
user
I regret to inform you that there were no reservation found as per your given name.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant