Hello.
user
Hello, how can I help you today?
assistant
I am trying to change the travel dates in my previous reservation, can you please help me to do that?
user
Sure, I am here to help you with that. Can you please share your name?
assistant
Thank you. My name is Ronald Moore.
user
Please hold on for a while.
assistant
Sure, I will be on hold for your response.
user
Sorry, there is no active reservation found on your name in our database.
assistant
It's ok, not a problem with that. Thank you for checking my ticket status.
user
Thank you for reaching us, have a nice day.
assistant
Most welcome.
user