Hello, I am Patrica Carter.
user
Hello, how may I assist you today?
assistant
Due to postpone of my house warming ceremony. Would it be possible to change my existing reservation?
user
Sure, let me check the status.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on the name Patrica Carter.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant