Hi, this is Davis Lopez.
user
Hello, how may I serve you today?
assistant
I am not feeling well to travel by flight so, I want to cancel my reservation. Can you serve me in this?
user
Sure, please wait for a while.
assistant
OK.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for reaching us.
assistant