Hello.
user
Hello. How may I assist you today?
assistant
Kevin Baker here.
user
Yes Baker.
assistant
I want to change my reservation, can you please help me?
user
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
assistant
Ok, please check with my previous booking and inform me the reservation status.
user
There is no any active reservation with your name in my database.
assistant
Oh! That's sad to hear from you, thank you for checking anyways.
user
It's my pleasure.
assistant
Most welcome.
user