Hi.
user
Hello. Is there any help that you are looking from us?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you and can you please mention your name while you have used in your previous reservation?
assistant
Sure, my name is Samuel Parker.
user
Please allow me a moment to check it.
assistant
Sure, I will wait.
user
Thank you for waiting, I have checked based on your request but it is showing that there is no reservation found for the user name in our back end.
assistant
Ok, not an issue. Thank you for your service.
user
It's my pleasure to help you and thank you for consulting our agency.
assistant