Hi.
user
Hello. How can I aid you?
assistant
I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, please provide me the name to check for the status.
assistant
Donna Hall here.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
assistant
No issue, Thank you.
user
Thank you for reaching us with a query.
assistant