Hello.
user
Hello. How can I assist you today?
assistant
I am Nicholas Carter, I would like to change my recent reservation because of some personal issue, can you help me to change this reservation?
user
Sure, I will help you with that. Will you please give me a moment?
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's fine, thanks for your information anyways.
user
Welcome, have a great day.
assistant