Hello.
user
Hello, how may I aid you today?
assistant
Myself Janet Wilson. I want to change my existing reservation, can you help me?
user
Sure, I am gleeful to help you out in modifying your reservation. Please allow me a moment to check the reservation status on your name in our database.
assistant
Thank you for your quick response and I will wait.
user
Sorry Janet Wilson, there is no active reservation on your name in our reservation list.
assistant
That's ok, may be at the time of booking it might went wrong due to server issues. Anyway thank you for the information.
user
Thank you for reaching us.
assistant