Hello.
user
Hello, how can I help you today?
assistant
I am Debra Lewis. Can you please help me in changing my existing reservation, due to personal issue?
user
Sure, I am glad to help you. Please wait for while.
assistant
Thank you. Sure.
user
Thanks for your time, there is no reservation found on your name in our database.
assistant
Ok, that's not a problem. Anyhow, thanks for the information.
user
Thank you for choosing us.
assistant