Hello.
user
Hello, how can I help you?
assistant
I want to modify my travelling dates, can you please help me to change my reservation?
user
Sure, may I know your name please?
assistant
My name is Kenneth Moore.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for informing me.
user
Thank you for opting us.
assistant