Hello.
user
Hello, how may I aid you?
assistant
I am Steven Nelson. I am planning to change an existing reservation, due to urgent work at office.Can you help me out?
user
Sure. Please wait for a moment, as I check with your details.
assistant
Sure, take your own time.
user
Thanks for your patience. Steven, I regret to inform you that there is no reservation found.
assistant
That's fine.
user
Thanks for approaching us.
assistant
Thank you for your help.
user