Hi.
user
Hello, how may I assist you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
I am Richard Lewis.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for opting us.
assistant