Hi,.
user
Hello, How exactly I can serve you the best today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Let me know your name for checking the reservation.
assistant
I am Michelle Martinez.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for reaching us.
assistant