Hello.
user
Hello, how may I support you?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, we are happy to help you. Please help me with your good name.
assistant
My name is Helen Collins.
user
Sorry, there is no active reservation on your name in our records.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant