Hello.
user
Hello. How can I assist you?
assistant
I am Raymond Allen, I need to modify my reservation as my schedule got postponed.
user
Sure, I will help you with that.
assistant
Thank you for the help.
user
Please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Raymond Allen, no reservation has found under your name to change.
assistant
It's ok, anyway thank you for the information.
user
Thank you for choosing us, have a great day.
assistant