Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
My name is Joseph Jackson.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant