Hi.
user
Hello, how can I help you today?
assistant
I am Robert Thomas. Owing to an emergency I had to cancel my recent reservation, could you please help me out.
user
Sure. Please wait a minute, so that I will check the availability of existing reservation to cancel it.
assistant
Sure.
user
Thank you for waiting, Sorry we found no reservation with your name.
assistant
Thanks for your assistance.
user
Thank you for reaching us, Have a great day.
assistant