Hi,. I am Timothy Martin.
user
Hello, how may I assist you now?
assistant
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please aid me with this?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your good name.
assistant
It's ok, no issues. Thank you.
user
Thank you for reaching us, we hope see you again.
assistant