Hi.
user
Hello, how may I help you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, please share your good name?
assistant
I am Anthony Brown.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant