Hello.
user
Hello, how may I help you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, may I know your good name?
assistant
I am Brenda Allen.
user
Ok, please wait for a minute.
assistant
Ok.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, please proceed.
user
Your reservation has been cancelled.
assistant
Thank you.
user
Thank you.
assistant