Hello.
user
Hello. How may I help you?
assistant
I am Sandra Gonzalez. I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
user
Sure, please wait a minute.
assistant
Ok.
user
There is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Most welcome.
assistant