Hi.
user
Hello, we are glad to serve you.
assistant
Due to sudden change in weather conditions, I need to change my existing reservation.
user
Sure, can I have your name to proceed further?
assistant
My name is Kevin Mitchell.
user
ok, please wait for a while, let me check with reservation and let you know. Thanks for waiting, sorry, unfortunately no reservation found with provided name.
assistant
Ok, Thanks for your information.
user
Pleasure to serve you, thanks for your interest.
assistant
Thank you.
user