Hi.
user
Hello. How may I guide you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
Catherine Hall.
user
Please wait a moment to check.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Thank you for your information.
user
Thank you for approaching us.
assistant