Hello.
user
Hello, how may I aid you?
assistant
I am Kimberly Turner. I want to change my recent reservation, can you please assist me with it?
user
Sure, I will assist you.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, I think I made my reservation in other agency. Any way thank you for your effort.
user
Thank you for reaching us.
assistant