Hello.
user
Hello.
assistant
I am Donna Roberts.
user
How can I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure, take your time.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us, have a good day.
assistant