Hello.
user
Hello, how may I oblige you today?
assistant
I am Gregory Miller. I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.
user
Ok.
assistant
Could you please help me in changing the reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for opting us.
assistant