Hello,.
user
Hello, how may I serve you today?
assistant
I am Barbara Moore. I would like to cancel my recent reservation, due to heavy rainfall my business meeting has been cancelled. Can you help me with cancellation?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thanks for choosing us.
assistant
Thank you for your valuable information.
user