Hi,.
user
Hello, how may I render you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you aid me with this?
user
Sure, may I know your name please?
assistant
I am Sarah Taylor.
user
Please wait for a while.
assistant
Sure.
user
No reservation was found on your name Mr.Taylor.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thanks for your prompt response.
user