Hello.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, can I know your name please?
assistant
My name is Larry Gonzalez.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant