Hello.
user
Hello. How may I help you?
assistant
My business meeting has been postponed, can you please help me for changing the existing reservation?
user
Sure, may I know your name?
assistant
Sure, my name is Dennis Smith.
user
Please hold on for a moment.
assistant
Sure.
user
Sorry Smith, no reservation is found by your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user