Hi.
user
Hello. how can I help you?
assistant
I want to change my reservation due to health problem, can you help me?
user
Sure, please wait for a while.
assistant
Ok.
user
Can you please provide the name.
assistant
Myself Andrew Scott.
user
Sorry, there is no reservation found by your name.
assistant
No problem, thanks for checking.
user
Thank you and have a nice day.
assistant