Hi.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Ok, could I have your name please?
assistant
Sure, Donald Collins here.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
No issues, thank you for the information.
user
You are welcome, have a great day.
assistant