Hi.
user
Hello. How can I assist you?
assistant
Myself Jennifer Hall. For some personal reason I want to cancel the reservation. Can you please help me?
user
Sure, please give me a minute so that I can check with your previous reservation details. Sorry, there is no reservation found on your name.
assistant
I think I didn't reserve my ticket properly.
user
Is there any other information you would like to know from my side?
assistant
No thanks. Thank you for the information.
user
Thank you for contacting us.
assistant