Hello.
user
Hello, how can I help you?
assistant
Actually, I want to cancel my reservation which is recently done due to some health issues, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there is no reservation with your name to cancel.
assistant
Ok, no problem.
user
Thank you for approaching us. Can you please tell me your name?
assistant
Sure, my name is Raymond Mitchell. Thank you for your service.
user