Hello.
user
Hello, how can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I can help you with that. May I know your good name please?
assistant
My reservation was done under the name Sharon Martin.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sharon Martin, there is no reservation found active under your name to do changes in that.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant