Hello.
user
Hello, how can I aid you?
assistant
I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, may I know your name?
assistant
Sure, myself Kathleen Clark.
user
Sorry, there is no reservation found under your name.
assistant
Not a big problem, anyways thank you for the information.
user
Thank you for opting us.
assistant