Hi.
user
Hello, how may I address you?
assistant
Owing an emergence, I want to cancel my reservation. Can you please help me with it?
user
Sure, may I know your good name?
assistant
My name is Kenneth Rodriguez.
user
Please wait for a minute, I will revert to you.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us.
assistant