Hi.
user
Hello, how may I help you?
assistant
I got to know that the service of JetBlue airlines is not good, so I want to cancel my reservation. Can you help me?
user
Sure, please give me a moment.
assistant
Ok.
user
Can you please give your good name?
assistant
My name is Mark Thompson.
user
Sorry, but there is no reservation showing on your name, it might have been cancelled before.
assistant
No problem. Thank you for checking.
user