Hi.
user
Hello. How can I assist you today?
assistant
I am looking for a flight booking agency, is this a booking agency?
user
Yes, you are at right place.
assistant
My name is Margaret Williams and I need some help in altering my recent booking done to meet my colleague, but he is unable to meet me at that time. Can you please alter my booking?
user
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, take your own time.
user
Your patience is greatly appreciated. Margaret, I see that there is no reservation found under your name.
assistant
Ok, during my payment I got an issue, that's why it is not showing any booking on my name. Thank you for your quick help and great response.
user
You are most welcome. Thank you for contacting us, have a great day.
assistant