Hi.
user
Hello. How can I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
May I know your name?
assistant
I am William Young.
user
Sorry, there is no reservation by your name.
assistant
That's ok, thank you.
user
Thank you.
assistant