Hi. I wish to change my recent reservation.
user
Hello, How can I aid you? Ok, May I know your good name please?
assistant
Sure, my name is Brian Edwards.
user
Ok, wait a while, I will check and revert you.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem and thanks for the information.
user
Thank you for approaching us, Have a good day.
assistant