Hello.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your good name?
assistant
My name is Daniel Turner.
user
Please wait for a moment.
assistant
Sure, I will wait for your information.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant