Hello,. I am Brenda Adams.
user
Hello, how can I help you?
assistant
I would like to cancel my recent reservation due to my scheduled exams has been postponed. Can you please help me with reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
No reservation found on your name.
assistant
OK, no issues.
user
Thank you for approaching us.
assistant
Thank you for your service.
user