Hello, I am Eric Perez.
user
Hello, how may I aid you?
assistant
As my schedule of attending an public meet got cancelled, can you please help me in cancelling my reservation?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
Thank you for waiting. Sorry to inform you, there is no reservation found on your name in my database.
assistant
No issues, Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant