Hi.
user
Hello. How may I assist you today?
assistant
I am Brandon Baker. Would you help me with changing my reservation?
user
Nice to meet you Baker. Sure, please wait for a minute.
assistant
Sure, get back with my status of reservation.
user
Sorry, I could not find any flight with your name.
assistant
It's ok, thanks for checking my status based on request.
user
It's my pleasure.
assistant