Hello.
user
Hello. How may I assist you today?
assistant
Robert Martin here. I have postponed my work but previously I have done booking to Denver. Due to postponement of my work I would like to change my existing reservation. Please, help me to change my reservation.
user
Sure, I will help you with that.
assistant
Ok.
user
Please hold on a moment to check your previous reservation status.
assistant
Ok, please.
user
We regret that, there is no reservation found with your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for approaching us, have a great day.
assistant