Hello.
user
Hello.
assistant
Rachel Allen here.
user
How may I assist you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait a moment to check your previous reservation.
assistant
Ok, I will wait.
user
We regret to inform you that there is no previous reservation found on your name in our records.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us, hope you have a great day.
assistant