Hello.
user
Hello, how can I support you today?
assistant
My friend make a reservation for Orlando to spend holiday with me, now he is ill and our planed cancelled. Can you please help me with cancellation?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, my name is William Williams.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thanks for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant