Hello,. I am John Smith.
user
Hello John Smith, how may I help you now?
assistant
I want to cancel my recent reservation, can you help me with that?
user
Sure, I can help you with that. Please wait a while, I will find your reservation and cancel it.
assistant
Thank you. Sure, I will wait.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
No issues, thanks for your prompt response.
user
Thank you for communicating with us, have a nice day.
assistant