Hello. I am Elizabeth Evans.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I can help you with that. Please be on hold.
assistant
Sure.
user
Evans, I have searched our database for your reservation details but there is no reservation found active under your name to do changes in that.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant