Hello.
user
Hello, how can I help you?
assistant
I just want to cancel my reservation due to heavy rains at my destination place, so please aid me.
user
Sure, please share me your name?
assistant
Sure, my name is Jennifer Phillips.
user
Please wait a minute.
assistant
Sure.
user
There is no reservation with your name.
assistant
No issues, thanks for your support.
user
Thank you for reaching us.
assistant