Hello.
user
Hello. How may I assist you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Angela Taylor.
user
Wait a moment please.
assistant
Sure.
user
Angela Taylor, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant