Hello. I am Alexander Moore.
user
Hello, how can I support you?
assistant
Due to bad weather conditions, I want to cancel my existing reservation. Can you assist me with that?
user
Sure. Please, wait for a while.
assistant
Sure, I will wait.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for opting us.
assistant