Hello.
user
Hello, Good Morning.
assistant
My name is Amy Lee.
user
Ok Amy, how can I be a help for you?
assistant
Actually all of my friends planned to attend a music concert in Houston, but due to bad weather in Houston, the concert is postponed to other dates.
user
Ok, so would you like me to change your dates of travel?
assistant
Yes, please help me out.
user
Ok, please give me a minute so that I can check the status of your existing reservation.
assistant
Sure, take your time.
user
Sorry, I could not find any ticket booked with your name.
assistant
That's fine.
user
Is there any other information you would like to know from my side?
assistant
No, thank you for your time.
user
Thank you, have a great day.
assistant