Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Margaret King. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please be hold on for a moment to check your reservation status. Yes, I have found your reservation and cancelled successfully.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us, have a good day.
assistant