Hello.
user
Hello, how best can I support you?
assistant
I want to change my recent reservation due to postpone of my exams. Can you help me in that?
user
Sure, please share your good name?
assistant
Robert Smith here.
user
Please stand by.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
Ok, no problem. Thank you.
user
Thank you.
assistant