Hi.
user
Hello.
assistant
I am Laura Young.
user
Laura Young, how can I aid you today?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Ok.
user
Sorry Laura Young, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thanks for the help.
user
Welcome, thank you for choosing us. Have a great day.
assistant