Hello.
user
Hello. What service that you are expecting from our agency?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I am oblige to help you.
assistant
Thanks.
user
Can you please provide your name to check your reservation?
assistant
Sure, my name is Deborah Clark.
user
Ok, please be on hold to check.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Thank you for approaching us, have a great day.
assistant