Hello.
user
Hello.
assistant
I am Dorothy Edwards.
user
How can I assist you today?
assistant
Due to an emergency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I'll help you with that. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Edwards, there is no reservation found under your name to do cancellation.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant