Hello.
user
Hello. How can I assist you?
assistant
Ruth Hernandez here.
user
Ok.
assistant
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
user
Sure, please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found under your name to do changes in that.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant