Hello.
user
Hello, how can I support you today?
assistant
My name is Margaret Davis. I want to change my existing reservation due to postpone of my client meeting.
user
Sure, we will help you. Please wait for a while, I will check the status and notify you.
assistant
Sure.
user
Thank you for waiting, no reservation was found on your name in our database.
assistant
No problem, thank you for your service.
user
Thank you for choosing us.
assistant