Hello.
user
Hello. what can I do to make your experience better with us?
assistant
I want to cancel my reservation due to heavy rains at my place, so please help me.
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
Sure, I am Linda Clark.
user
Ok, give me a moment.
assistant
Sure.
user
Thank you for waiting, I have found a reservation by this name and I cancelled successfully.
assistant
Thank you so much.
user
Thank you for approaching us.
assistant