Hello.
user
Hello. How can I aid you?
assistant
 I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, please mention your name to check your reservation details in our database.
assistant
Myself Margaret Miller.
user
Thank you, please wait for a while.
assistant
Sure.
user
We found your reservation details and we have cancelled it.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant