Hello.
user
Hello, how may I serve you?
assistant
I have to change my existing reservation because of my health issues. Can you please help me out?
user
Sure, I will help you with the change of flight reservation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Eric Taylor.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, Eric I could not find any flight reservation on your name.
assistant
Ok, no problem.
user
Thank you.
assistant
Thank you for your information.
user