Hello,.
user
Hello, how can I help you?
assistant
I am Virginia Garcia. Due to some issue I want to change my existing reservation. Will you help me?
user
Sure, I am here to help you? Give me a minute, let me check with it.
assistant
OK.
user
Sorry! I didn't find any reservation on your name. Thank you for reaching us.
assistant
It's OK.
user
Have a safe day.
assistant
Thank you for your kind information.
user