Hello,.
user
Hello, how may I assist you?
assistant
Due to bad weather conditions, I want to cancel my recent reservation. Can you help me with this?
user
Sure, to cancel your reservation I need to know your name?
assistant
I am Stephanie Wilson.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel the reservation.
assistant
Ok, thanks for your kind response.
user
Thanks for approaching us.
assistant