Hello.
user
Hello, how may I oblige you today?
assistant
I made a reservation earlier to go to Austin, but it has been postponed. Can you please change my reservation?
user
Sure, I am here to help you. Can you help me with your name?
assistant
Sure, you can check the reservation on the name of Cynthia Garcia.
user
Please wait a moment.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name in our database.
assistant
Ok, Thank you for providing information.
user
Thank you for consulting us.
assistant