Hi.
user
Hello, what can I do for you today?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problem it got postponed.
user
OK.
assistant
Can you please help me in changing my reservation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name to find your reservation?
assistant
My name is George Edwards.
user
Sorry, we did not find any reservation on your name to change.
assistant
No problem, thank you for your information.
user
Thanks for approaching us, have a great day.
assistant