Hello.
user
Hello, how may I aid you?
assistant
I am Sharon Jones. I need to cancel my reservation, can you help me out please?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my database.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant