Hello.
user
Hello, how may I aid you?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Jennifer Martinez.
user
Ok, please wait for a moment I will check your details and proceed further.
assistant
Sure, take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant