Hi.
user
Hello. How may I serve you today?
assistant
Owing to an emergency, my live concert in New York got cancelled. So I want you to cancel my existing reservation.
user
Can I have your name please?
assistant
Sure, Brenda Gonzalez.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your assistance.
user