Hello. I am Mary Williams.
user
Hello, how can I aid you today?
assistant
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather. Could you help me in cancelling?
user
Sure, please be on hold.
assistant
Ok.
user
Sorry to say that, there was no reservation found on your specified name.
assistant
Ok, no worries. Thank you for your help.
user
Thank you for reaching our agency.
assistant