Hi.
user
Hello. How can I assist you at this moment?
assistant
Sandra Jones here.
user
Nice to meet you Jones.
assistant
I would like to cancel my reservation due to financial issues, can you help me?
user
Sure Sandra Jones, I am happy to help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Ok, take your own time.
user
Sorry Sandra Jones, no reservation has found under your name to cancel.
assistant
It's ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your information.
user
Most welcome.
assistant