Hello, I am George Rodriguez.
user
Hello, how can I help you?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Ok, I'll help you in that. Please be on hold.
assistant
Sure, take your time.
user
There is no reservation found under your name to do cancellation.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user