Hello, Paul Martinez here.
user
Hello, how may I help you today?
assistant
Due to my health issue I would like to cancel my reservation, Can you help me in doing this?
user
Sure, I am glad to help you. Please give me a minute I will check and revert you.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation with your name.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your service.
user