Hello.
user
Hello.
assistant
My name is Helen Nelson.
user
How may I aid you?
assistant
Actually, I got admitted in a hospital due to some health issues.So I prefer not to travel, could you help me in cancelling my reservation?
user
Sure, I am here to help you.
assistant
Thank you for that.
user
Ok, please wait for a while, let me check your reservation status.
assistant
Sure, take your time.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
That's ok. Thank you for your time.
user
Thank you for choosing us.
assistant