Hello.
user
Hello, how may I help you today?
assistant
Can you please help me in changing my recent reservation under the name Amy Phillips?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant