Hello.
user
Hello, how may I aid you?
assistant
I am Carolyn Lopez. I want to cancel my recent reservation, can you please help me with this?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your time.
user