Hello.
user
Hello. How can I help you today?
assistant
I am Joshua Perez. I need some changes in my existing reservation due to rain effect in that location which I have planned to travel, can you please help me in that changing?
user
Sure, I will help you to change your reservation.
assistant
Thank you for considering my request.
user
Please give me a moment. Sorry, no reservation found on your name to change your reservation.
assistant
No problem with that one, thank you for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant