Hello.
user
Hello, how may I help you?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Sure, can you please share your good name?
assistant
Mary Parker here.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your given name.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us.
assistant