Hi.
user
Hello. How may I assist you today?
assistant
Can you help me to change my reservation to next week?
user
Sure, I am here to help you. For changing, we need to know your good name. So, please forward me your name to check your reservation status.
assistant
Sure, I am Pamela Miller.
user
Ok, please be on hold. I will check with it and get back to you soon.
assistant
Sure.
user
Sorry to inform you that, we have not found any active reservation on your name in our records.
assistant
No issues, thank you for your time.
user
Thank you for choosing us.
assistant