Hello.
user
Hello. How may I assist you today?
assistant
Timothy Gonzalez here. Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, there are no active reservations on your given name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching our service.
assistant