Hello.
user
Hello. How may I guide you?
assistant
I want to change my existing reservation, due to some health issue. Can you help me?
user
Sure, I am here to help you. Can you please tell me your name?
assistant
Thank you. I am Steven Williams.
user
Ok, please give me a minute.
assistant
Sure, take your own time.
user
I am really sorry to inform you, there is no reservation found with your name to change the details.
assistant
Ok, not a problem. Thank you for your help.
user
You are welcome. Thank you for opting us.
assistant