Hi.
user
Hello, how may I render you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check the previous reservation?
assistant
My name is Jason Hernandez.
user
Ok, please wait for a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no issues, thank you.
user
Thank you for reaching us.
assistant