Hi.
user
Hello, how may I aid you today?
assistant
I would like to change my reservation as I am not in a position to travel, please help me with changing.
user
Sure, could you please share your name to proceed further?
assistant
I am David Rodriguez.
user
Ok, please hold on, let me check your reservation and revert to you.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Thanks for the information.
user
Thanks for reaching us, have a nice day.
assistant