Hello.
user
Hello, how may I aid you?
assistant
Please help me in changing my recent reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please provide your good name.
assistant
My name is Mark Lee.
user
Please give me a minute, I will check the status and revert to you.
assistant
Sure.
user
Thank you for your time, No reservation was found on your given name to change it.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant