Hi.
user
Hello, how may I help you today?
assistant
Can you help me to change my existing reservation as my exam dates got postponed?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Sure, I am Sharon Parker.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, not a problem. Thank you.
user
You are welcome.Thank you for reaching us with a query.
assistant