Hello.
user
Hello, how may I address you?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your good name to cancel your reservation?
assistant
Brandon Rodriguez is my name.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
That's not a problem. Thanks for your quick response.
user
Thank you for availing with us.
assistant