Hello.
user
Hello. How can I help you at this moment?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, I will help you with this.
assistant
Ok.
user
Can you please provide your name to check your reservation status?
assistant
Myself Carolyn Collins.
user
Wait a moment please.
assistant
I will be waiting.
user
Carolyn Collins, there is no active reservation found under your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for contacting us.
assistant