Hello.
user
Hello. How can I help you?
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name?
assistant
George Brown here.
user
I found your reservation and it is successfully cancelled.
assistant
Thank you.
user
Welcome, have a nice day.
assistant