Hello.
user
Hello, how can I help you?
assistant
We planned to visit Orlando on 10/18 but mistakenly booked on 10/16, could you please help me in changing my recent reservation?
user
Sure. Please tell me your good name?
assistant
My name is Karen Jackson.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation is found on your name.
assistant
Ok. Thank you for your assistance.
user
Thank you for reaching us.
assistant