Hello.
user
Hello, how may I assist you?
assistant
My name is Ashley Rodriguez. I would like to spend some more days with my family, please help me in changing my existing reservation.
user
Sure, I will help you. Please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no active reservation on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you.
assistant