Hello.
user
Hello, how can I support you today?
assistant
I am willing to change my recent reservation because my business trip got postponed. Can you help me in modifying my ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your good name please?
assistant
I have reserved my previous ticket with name Brandon Brown, so please check my ticket with this name.
user
Ok, please wait for few minutes, I will check with your existing reservation.
assistant
Sure, take your own time.
user
Thank you for your time, there is no existing reservation found on your name in our data base.
assistant
It's ok, I think the ticket might not be reserved properly before.
user
Ok, sorry for the inconvenience caused. Thank you for reaching us, have a great day ahead.
assistant
It's ok, thank you for the information.
user