Hello.
user
Hello.
assistant
I am William Robinson.
user
How may I help you today?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
William Robinson, please allow me to check with your existing reservation for a moment.
assistant
Ok, take your own time.
user
Thank you for waiting. Sorry for the inconvenience but there is no active reservation found by your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us, keep reaching our agency for your further bookings also.
assistant
You are welcome.
user
Have a nice day.
assistant