Hello.
user
Hello, What kind of help are you expecting from our side?
assistant
I want to change my existing reservation due to postpone of my event. Can you please help me?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Barbara Carter.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
Thanks for remaining so positive, We are sorry to specify that there is no active reservation found on your name.
assistant
No worries, thank you for the information.
user
Thanks for approaching us, wish you a nice day.
assistant