Hello.
user
Hello. How can I help you?
assistant
Can you please change my reservation, due to an emergency?
user
Sure, I will help you to change your reservation. Please share me your name.
assistant
Thank you. My name is Rebecca Perez.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant