Hello, I am Jack Moore.
user
Hello, how may I render you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, I will help you with it. Please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant