Hi.
user
Hello, how may I assist you?
assistant
I have booked a flight ticket in your agency for my holiday trip to New York but now I want to get it cancelled. So can you go ahead and cancel my flight ticket?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Jeffrey Martinez.
user
Please wait for a while.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name to cancel.
assistant
Not a problem.
user
Thank you very much for approaching our agency.
assistant
Thank you.
user
You are most welcome.
assistant