Hello, I am Joseph Jackson.
user
Hello, how may I assist you at this moment?
assistant
I want to reschedule my existing reservation due to heavy rains going on in the place where I wanted to visit. Can you help me?
user
Sure Joseph Jackson, I am gleeful to help you out. Please allow me a moment to check your recent reservation details on your name.
assistant
Sure, take your time. I will be in online.
user
Sorry Joseph Jackson, there is no active reservation on your name in our reservation list.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us. Get back to us if you have any type of queries.
assistant
You are welcome.
user