Hello.
user
Hello, what kind of help you are looking from our side?
assistant
I would like to change my reservation, can you please help me out with that?
user
Sure, we can help you with that?
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Charles Nelson here.
user
Ok, just wait for a while.
assistant
Sure, take your time.
user
Sorry to inform you that, we could not find any reservation with your respective name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for approaching us.
assistant