Hello, I am Raymond Allen.
user
Hello, how may I help you now?
assistant
As my schedule of attending an t.v show as an guest appearance got postponed. Can you please help me in changing my existing reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, sorry to inform you there is no any reservation is found on your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant