Hello.
user
Hello, what can I do for you right now?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
user
No problem, I can help you to change your reservation. Please let me know your name at present to check your reservation status?
assistant
My name is Richard Evans.
user
Ok, please wait.
assistant
Sure.
user
Sorry to say this, we did not find any reservation on your name with us.
assistant
Ok, not a problem.
user
Thanks for contacting us, have a good day.
assistant
Thanks for your information.
user