Hello.
user
Hello.
assistant
I am Michael Rodriguez.
user
How can I assist you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Ok, please wait a moment. I will check for the availability.
assistant
Sure, take your time.
user
Thank you for waiting, sorry as per our reservation records there no reservation been found.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing our agency.
assistant