Hello, Michael Adams is my name. I want to change my existing reservation, due to my interview has been postponed.
user
Hello. Sure, I am happy to help you.
assistant
Ok.
user
Please be on hold, I will check the status and revert you.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Ok, not an issue. Thanks for your service.
user
Thank you for approaching us.
assistant