Hi.
user
Hello, how can I help you?
assistant
Due to bad health, I could not travel. So, please cancel my ticket.
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Kevin Young.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us.
assistant