Hi. I am Karen Smith.
user
Hello. How may I serve you today?
assistant
I want to book a direct flight ticket to attend an emergency case . Can you help me?
user
Please share your take off and destination airport codes.
assistant
Thank you. SEA and CLT are my airport codes.
user
May I know your depart and arrival timings?
assistant
I need to  return in the evening.
user
Can you please share your journey dates that you prefer to travel?
assistant
05/09 and 05/11 are my travelling dates.
user
Is there any other specifications?
assistant
No.
user
Ok, please wait a moment.
assistant
Ok.
user
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
No issue. Thank you.
user
Thank you for approaching us.
assistant