Hello.
user
Hello, how can I assist you?
assistant
Can you please help me to change the trip dates in the previous ticket? Because I have postponed the trip.
user
Sure, I am glad to help you. May I know your name?
assistant
Thank you. My name is Anthony Phillips.
user
Please give me a moment to check your ticket status.
assistant
Ok, take your time.
user
Sorry Anthony Phillips, no reservation is available by your name.
assistant
It's ok, not an issue. Thank you for your time.
user
Thank you for approaching us.
assistant
Most welcome.
user