Hello.
user
Hello. How may I assist you today?
assistant
My name is Susan Campbell.
user
Glad to meet you Susan.
assistant
Due to some health issues, I would like to postpone my meeting. Can you please change my existing reservation?
user
Sure, I will help you, please wait for a minute.
assistant
Ok.
user
Thanks for your patience, there is no reservation with your name.
assistant
Its ok, thank you for the information.
user
It's my pleasure.
assistant