Hello.
user
Hello, how may I assist you at this moment?
assistant
I want to change my existing reservation due to postpone of my live concert at Detroit. Could you please help me?
user
Sure, we are here to help you. Could you please provide your name to check the reservation status?
assistant
Sure, my name is Brenda Nelson.
user
Ok, please wait for a minute.
assistant
Sure.
user
We found  a reservation on your name, can you please share your new travel dates?
assistant
Sure, my travelling dates are May 12 and May 14.
user
Please let me know your journey locations?
assistant
Sure, my airport codes are MCO and DTW.
user
Do you have any class preference?
assistant
I am comfortable with any class.
user
Is there any airline preference?
assistant
No, I am comfortable with any airline.
user
Do you prefer a connecting or direct fight?
assistant
Yes, I need a break in between the journey.
user
May I know your depart and arrival timings?
assistant
I am ok with any timings.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, we found a connecting flight 1018 from American Airlines has fare 100. Shall I proceed?
assistant
You can proceed with booking.
user
Your reservation has been changed successfully.
assistant
Thank you for your assistance.
user
Thank you for choosing us.
assistant