Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to change my existing reservation, due to bad weather conditions?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Andrew Lopez.
user
Please wait for a moment, while I search for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data to change it.
assistant
Ok, thank you.
user
Thank you for visiting us, we hope see you again.
assistant