Hello.
user
Hello, how may I help you for the day?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Betty Perez.
user
Sorry to inform you that, we could not find any reservation on your name.
assistant
Its ok, thank you.
user
Thank you for approaching us.
assistant