Hi.
user
Hello, how best I can serve you at this moment?
assistant
I need to change my reservation as I am not able to make my trip right now. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for considering my request.
user
May I know your name please?
assistant
Sure, my name is Dennis Hall.
user
Sorry we could not find any reservation against your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for approaching us.
assistant