Hello, I'm Nancy Moore.
user
Hello Moore. Glad to meet you. What type of services do you require from my side?
assistant
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, I will help you with cancelling of your reservation.
assistant
Thank you.
user
Please be hold on for a moment to check existing reservation status. Thank you for waiting. Sorry Moore, your name is not available in the reservation list to cancel it.
assistant
That's ok, thank you.
user
My pleasure. Thank you for choosing us. Have a good day.
assistant