Hi.
user
Hello. How can I aid you?
assistant
I am Benjamin Miller. Can you please help me in changing my existing reservation?
user
Sure, please allow me a moment to check for your status.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant