Hi.
user
Hello, how may I assist you?
assistant
My football match has been postponed due to bad weather. Can you please cancel my recent reservation?
user
Sure, to cancel your reservation, I need to know your name please?
assistant
Angela Hernandez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issue. Thanks for your information.
user
Thanks for contacting us.
assistant