Hello. I am Mark King.
user
Hello, how can I help you?
assistant
I need to cancel my recent reservation due to postpone of my Final exams. Could you please help me in doing that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment, I will check with the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting. We did not find any reservation on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant