Hello. I'm Paul Thomas.
user
Hello, can you please tell me how can I assist you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?
user
Ok, sure I will help you with that. Please wait.
assistant
Thank you.
user
Paul, there is no active reservation found with your name in our listings. Thank you for reaching us.
assistant