Hello.
user
Hello, how can I help you today?
assistant
Gary Anderson here, Due to bad weather my exams got cancelled. can you please cancel my recent reservation?
user
Sure, I will help you. Please give me a minute, I will check with your recent reservation status.
assistant
Ok.
user
Thank you for your time, there is no recent reservation find on your name for the cancellation.
assistant
Not an issue, thank you.
user
Thank you for approaching us.
assistant