Hi.
user
Hello.
assistant
Rachel Roberts here.
user
How may I assist you?
assistant
I want to cancel my reservation which I have done recently.
user
Sure, I can help you. Please wait for a moment.
assistant
Ok, sure take your time.
user
Thank you for waiting. I am unable to find your previous ticket booking done on your name to cancel your ticket booking.
assistant
It might not be done properly at the time of booking. Anyway thank you for the information.
user
Ok, thank you for reaching us, have a nice day.
assistant