Hi.
user
Hello.
assistant
George Young here.
user
Young, how may I help you?
assistant
Due to some reason, I am unable to travel. Please can you cancel my ticket?
user
Sure, please give me a moment to check your ticket status in our website. Sorry, no reservation is found by your name.
assistant
It's ok. Anyway, thank you for searching.
user
Thank you for contacting us.
assistant
Most welcome.
user