Hello,.
user
Hello, How can I help you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, May I know your name?
assistant
I am Ryan Parker.
user
Please wait a second. We have found a reservation on your name. Shall I cancel it?
assistant
Please cancel reservation.
user
Your ticket has been cancelled.
assistant
Thanks.
user
Thank you for reaching us.
assistant