Hello.
user
Hello, how may I help you?
assistant
I am Jonathan Williams. As my cricket match was preponed, I want to change my recent reservation. Can you help me to change reservation?
user
Ok, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Thanks for waiting. Unfortunately, no reservation found on your name.
assistant
Ok, No problem.
user
Thanks for contacting us. Have a nice day!.
assistant
Thank you.
user