Hello.
user
Hello, how can I help you today?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, I will help you with that. May I know your name?
assistant
Ok, thank you for the positive response. My name is Ruth Lewis.
user
Please wait for a while.
assistant
Ok, I will wait. Please take your own time.
user
Thanks for waiting, there is no active reservation found on your name to change.
assistant
Ok, that is not a problem. Thank you for assisting me.
user
Thank you for choosing us.
assistant