Hello.
user
Hello. How may I assist you today?
assistant
Can you please assist me to change my active reservation?
user
Sure, may I know your name?
assistant
Myself David Miller.
user
Please hold a moment.
assistant
Ok, I will wait.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok, no problem. Thank you so much.
user
Thank you for reaching our service.
assistant