Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Yes, can you share me your name for checking?
assistant
Sure, I am Kevin Young.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an problem.
user
Thank you for contacting us.
assistant
Thank you for your information.
user