Hello.
user
Hello, how can I provide assistance to you?
assistant
In the last month I have reserved a flight ticket on my name to travel to Philadelphia to celebrate my father birthday, butsuddenly there is an examination on the same date and our college management has informed suddenly to us. So I am unable to travel which I was planning. Can you please help me in cancelling my flight ticket?
user
Sure, we are here to assist you.
assistant
Thank you.
user
I will try to cancel your reservation, but we need your name to check the reservation list?
assistant
Sure, myself Michael Green.
user
Please wait for a couple of minutes, I will check the reservation list and get back to you.
assistant
Ok, I will wait.
user
Thanks for your time, but there is no reservation found in your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant