Hi.
user
Hello, how may I assist you now?
assistant
I need to cancel my ticket, can you help me?
user
Sure, please share me your good name?
assistant
I am Sandra Williams.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok. Thank you for your help.
user
Thank for visiting us.
assistant