Hello.
user
Hello, how can I help you today?
assistant
Can you please aid me to modify the ticket details? Because the planned trip got postponed due to some other important work.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, my name is James Johnson.
user
Ok, wait for some time.
assistant
Sure, take your time.
user
Thanks for waiting there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Thank you for checking.
user
Thanks for approaching us.
assistant
Welcome.
user