Hello.
user
Hello, how may I assist you?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, may I know your good name please?
assistant
Thank you for accepting my request, myself Amy Scott.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant