Hello,.
user
Hello, how may I serve you?
assistant
Owing to a emergency I want to cancel my recent reservation. Will you help me in cancellation of my reservation?
user
Sure, may I know your good name please?
assistant
I am Kimberly Martin.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thank you.
assistant