Hi.
user
Hello, how can I assist you today?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I will help you with that.
assistant
Ok.
user
Let me know your name to check your reservation?
assistant
Reserve under the name Emily Moore.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue, thank you.
user
Thank you for choosing us.
assistant