Hi.
user
Hello, how may I aid you?
assistant
Christine Moore here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, I am here to help you in that. Please give me a moment to check your reservation status. Sorry, there is no reservation found on your name in our records.
assistant
Ok. That's ok, thank you for your help.
user
Thank you for approaching us.
assistant