Hi. My name is Eric Harris.
user
 Hello, how may I oblige you today?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, we are here to assist you. Please stand by I will get back to you.
assistant
Ok.
user
Thank you for waiting. sorry to say no reservation found on your name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant