Hello.
user
Hello.
assistant
Amy Robinson here.
user
How can I assist you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure Amy Robinson, I will help you with that.
assistant
Thank you.
user
Please wait  for a moment to check your reservation status.
assistant
Ok, take your time.
user
Sorry Amy Robinson, no reservation has found under your name to cancel.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant
Welcome.
user