Hello.
user
Hello. How may I aid you?
assistant
Can you please cancel my reservation, due to cancel my trip with friends?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
My name is Rachel Roberts.
user
Ok, please give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant