Hello.
user
Hello, how may I help you?
assistant
My interview got postponed, Can you please change my existing reservation?
user
Sure, may I know your name to change the existing reservation?
assistant
My name is Amanda Collins.
user
Wait a while, kindly.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant