Hello, I am Patrica Green.
user
Hello, Patrica Green. In what way may I aid you now?
assistant
Due to some emergency work, Can you please cancel my reservation?
user
Sure. Please  standby.
assistant
Ok.
user
We found a reservation with your name. Can I proceed for cancellation?
assistant
Sure.
user
Your ticket was cancelled.
assistant
Thank you.
user
Thank you for availing us.
assistant