Hi.
user
Hello. How may I help you?
assistant
I want to change my reservation because my business meeting has been postponed.
user
Sure, I am here to help you. May I know your name please to check the status?
assistant
Sure, my name is Raymond Moore.
user
Please give me a minute.
assistant
Ok.
user
Moore, there is no reservation found with your details.
assistant
It's fine, no problem.
user
Thank you for reaching us.
assistant
Thank you for checking.
user