Hi.
user
Hello.
assistant
I am Ronald Mitchell.
user
How can I assist you?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for approaching us.
assistant