Hello. I am Barbara White.
user
Hello, how can I support you for the day?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on the given name.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant