Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
May I know your name please?
assistant
Amanda Edwards here.
user
Please wait.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant