Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation, my interview has been postponed. Can you please help me with this?
user
Sure, may I know your name?
assistant
Sure, I am Kevin Lee.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for reaching us.
assistant