Hello.
user
Hello, how may I aid you today?
assistant
Please change my existing reservation due to some health issues?
user
Sure, may I know your name for the changing process?
assistant
Sure, I am Joshua Miller.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant