Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, may I know your name please?
assistant
Daniel Moore here.
user
Wait a while.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant