Hi.
user
Hello, how may I assist you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Debra Gonzalez here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Ok, thank you.
user
Thank you for availing us.
assistant