Hello. I am Timothy Carter.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation due to heavy rainfall at my place. Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant