Hello.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, let me know your name to check further?
assistant
Ok, I am Sarah Rodriguez.
user
Please wait.
assistant
Sure, I can wait.
user
Your reservation is successfully cancelled on your request.
assistant
Thank you for your great service.
user
Thank you for reaching us.
assistant