Hi.
user
Hello. How can I help you?
assistant
I am Jeffrey Turner, I want to cancel my reservation which I have done last week. Can you please help me about it?
user
Just a second please.
assistant
Ok, please take your time.
user
I am sorry no reservation found on your name.
assistant
That's ok it might be not properly done at the time of booking. Thank you for the help.
user
Thanks for choosing us.
assistant