Hello.
user
Hello,. How can I provide service to you?
assistant
I have made a reservation earlier to attend my business meeting but due to technical issue it got postponed, so please help me with changing my reservation.
user
Sure, may I know your name please?
assistant
My name is Helen Garcia.
user
Please be on hold.
assistant
Ok.
user
Thanks for being on hold, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thanks for approaching us, hope to serve you again.
assistant