Hello.
user
Hello. How may I aid you?
assistant
I am trying to cancel my ticket but I am not getting the conformation of cancellation. Can you please help me to cancel the ticket?
user
Sure, I will help you. Please provide your name to check your reservation status.
assistant
Sure, I am Catherine Nelson.
user
Please wait a moment.
assistant
Sure.
user
Catherine, no reservation has been found on your name in our database.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant