Hi.
user
Hello. How may I help you out?
assistant
Can you help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Can you please mention your name before cancelling the reservation?
assistant
Sure, My name is Christine Walker.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry, there are no reservations found under your name.
assistant
Oh! May be I made a wrong reservation, Anyways thank you.
user
Thank you for choosing us.
assistant