Hi.
user
Hello, how may I render you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I will help you in changing your reservation.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation status?
assistant
Myself Ruth Green.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant