Hello.
user
Hello.
assistant
I am James Moore.
user
How may I help you?
assistant
I have a sudden meeting in my office. So, I need to change my previous reservation. Can you help me out?
user
Sure, I will help you to change. Wait a moment.
assistant
Ok.
user
Sorry Moore, there is no reservation found on your name.
assistant
It's ok. Anyway, thank you for your help.
user
Welcome. Thank you for choosing us.
assistant