Hello.
user
Hello.
assistant
Laura Jones here.
user
Jones, how can I aid you today?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Ok. Hold on for a moment. Let me check in our previous data base.
assistant
Sure.
user
Sorry Jones, there are no flights reserved on your given name formerly.
assistant
No problem, thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant