Hello.
user
Hello, how may I help you?
assistant
I am Stephen Thompson. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, please wait a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thank you.
user
Welcome.
assistant