Hello.
user
Hello, how may I serve you?
assistant
I want to cancel my recent reservation due to heavy snow fall from couple of days. Could you help me in cancellation?
user
Sure, we are here to help you. Could you please help me with your name so that I can check your details in our database?
assistant
Sure, I am Janet Roberts.
user
Ok, please standby.
assistant
Sure.
user
Unfortunately, there is no reservation found on your name.
assistant
No problem, thanks for your support.
user
Thank you for consulting us.
assistant