Hello.
user
Hello. How can I aid you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Sandra Gonzalez.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
That's fine, thank you for your service.
user
Thank you.
assistant