Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, can you share me your good name to proceed further?
assistant
My name is Thomas Carter.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant