Hello.
user
Hello.
assistant
Gary Smith here.
user
How may I assist you today?
assistant
Due to emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation with your name in our records.
assistant
Thanks for the information.
user
Thank you for reaching us, have a great day.
assistant