Hi.
user
Hello, how may I assist you?
assistant
I am Kathleen Gonzalez. Can you help me to change my reservation? Because I have exam on that date.
user
Yes, I am here to assist you.
assistant
Please check my details.
user
There is no reservation under your name in our database to change.
assistant
Oh! ok.
user
Thank you for using our service. Hope you have a great day ahead.
assistant
Thank you for your time.
user
Most welcome.
assistant