Hello.
user
Hello. How can I assist you today?
assistant
Due to sudden change in weather in my travel location, I would like to cancel my reservation. Can you please help me out with that?
user
Please provide the name for checking the reservation.
assistant
Please check it under the name of Katherine Lee.
user
Please give me a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant