Hello.
user
Hello. How may I serve you today?
assistant
Can you please help me to cancel my previous reservation?
user
Sure, I am here to help you. Please let me know your name.
assistant
My name is George Young.
user
Ok, please wait a moment I'll check the reservation list.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
It's ok, not a problem with that. Thanks a lot for checking my ticket status.
user
Thank you for approaching us.
assistant