Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you. May I know your name to check your reservation status?
assistant
Myself Steven Lee.
user
Ok, please give me a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant