Hello.
user
Hello, how can I help you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Virginia Davis.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thanks for being patient, we found a reservation on your name. Shall I cancel it?
assistant
Ok, please cancel it.
user
Your flight ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant