Hello.
user
Hello, how can I serve you today?
assistant
I am Dorothy Walker, I have to visit my friend to celebrate his birthday but my friend cancel the plan to his illness. Can you cancel my reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for waiting. Unfortunately there is no reservation found according to your name.
assistant
Thanks for the information.
user
Thank you for availing us.
assistant