Hi.
user
Hello. How can I help you?
assistant
Can you help me change my existing reservation which was made on the name of Christopher Edwards?
user
May I know your name please?
assistant
I have already mentioned it above.
user
Please wait a while.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for opting us. Have a safe journey.
assistant