Hi.
user
Hello, how may I serve you at this moment?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
I am Rachel Garcia.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant