Hello.
user
Hello, how may I assist you?
assistant
Timothy Anderson here. Due to some personal issue I want to change my recent reservation with new trip, can you help me to change the reservation?
user
Sure, please wait a moment.
assistant
Ok, take your own time.
user
There is no reservation on your name.
assistant
That's fine, thanks for your valuable information.
user
Thank you so much.
assistant