Hello.
user
Hello, how may I assist you for today?
assistant
Due to heavy snow fall, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you about it.
assistant
Ok.
user
Can you please provide me the name on which previous reservation is done?
assistant
Myself Nicholas Martinez.
user
I have checked in our database under your name but I can not find any previous reservation under your name.
assistant
That's ok, no problem. Thank you for your help.
user
Thank you for selecting our service. Hope you have a great day ahead.
assistant
Welcome.
user