Hello.
user
Hello. How may I help you?
assistant
Can you help me to cancel my recent reservation because my health condition was not good?
user
Sure, may I know your name please?
assistant
I am Timothy Mitchell.
user
Please wait for a while.
assistant
Sure.
user
We did not find any reservation on your given name.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant