Hello.
user
Hello, do you need any help from us?
assistant
I want to cancel my recent reservation, can you please help me with that?
user
Ok, could I have your name please?
assistant
My name is George Williams.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Not an issue, thank you.
user
You are welcome, have a great day.
assistant