Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation as my engagement is postponed.
user
So sad to hear, please can you tell your good name?
assistant
Myself Anthony Phillips.
user
Anthony Phillips, wait a moment please.
assistant
Ok.
user
Sorry, there is no reservation found with the name Anthony Phillips.
assistant
It's ok. Thank you.
user
Thank you for reaching us.
assistant