Hello.
user
Hello. How may I help you?
assistant
I am Stephen Jackson. I want change my existing reservation due to heavy rainfall at my place. Can you help me?
user
Yes, I will help you in changing the ticket details.
assistant
Thank you.
user
Can you please give me a minute?
assistant
Sure.
user
Sorry to inform you that, I have not found any reservation with your name in our database to change the details.
assistant
Ok, thanks for informing me.
user
You are most welcome. Thank you for consulting us.
assistant