Hello, I am Jason Perez.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, we are glad to serve you.
assistant
Ok.
user
Please hold a  moment, let me check your reservation with us.
assistant
Sure.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for reaching us.
assistant