Hi. I am Michelle Baker.
user
Hello, how may I abet you?
assistant
I want to cancel my recent reservation due to sudden change in  my trip. Can you help me with this cancellation?
user
Sure, please wait for a while.
assistant
OK'.
user
Thank you for your time, there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant