Hello.
user
Hello. How can I assist you at this moment?
assistant
I need to modify my source location because I have an important meeting in Houston, so I want to catch my departing flight from Houston. Can you please change the ticket details?
user
Sure, I am happy to help you with that.
assistant
Thank you for accepting my request.
user
Can I have your good name please to check the reservation status?
assistant
My name is Raymond Moore. So, please check the ticket status with this name.
user
Ok, please be on hold for a moment.
assistant
Ok, take your time.
user
Sorry Raymond Moore, no reservation has found in our database with your name to change your details.
assistant
It's ok, not a problem with that. Anyways thank you for spending your time checking my ticket status.
user
Thank you for choosing us,  have a good day.
assistant
You are most welcome.
user