Hi,.
user
Hello, how can I help you today?
assistant
I made a reservation earlier in the wrong date unknowingly, can you please help me in changing my existing reservation?
user
Sure, may I know your name?
assistant
Sure, Robert Carter is my name.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
Thanks for your information.
user
Thanks for reaching us, have a good day.
assistant