Hello.
user
Hello. How can I help you?
assistant
I am Angela White. I would like to cancel my reservation due to my planned programme got cancelled. Can you please help me with that?
user
Ok, sure please wait a moment.
assistant
Sure, take your time.
user
No reservation found on your name Angela White.
assistant
Oh! May be I am wrong. Thank you for your information.
user
Thank you for approaching us.
assistant
Most welcome.
user