Hello.
user
Hello, how may I render you today?
assistant
Nicholas Edwards here.
user
Ok.
assistant
I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for opting us.
assistant