Hello.
user
Hello. How best can I help you today?
assistant
I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I am glad to help you in changing your existing reservation.
assistant
Thank you for accepting my request.
user
Can you please help me out by providing your name, to check your reservation status?
assistant
Myself Margaret Hernandez.
user
Thank you for providing your name. Please, be on hold for a while. I will check your reservation status and get back to you.
assistant
Sure, I will wait for your response.
user
Sorry to inform you that, we have not found any active reservation on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for opting us, have a nice day.
assistant