Hi.
user
Hello, how can I provide assistance to you?
assistant
I need to cancel my reservation as I am not able to complete my trip due to my ill health. Can you help me with that?
user
Sure, we are here to help you. May I know your good name?
assistant
Thank you for considering my request. My name is Michelle Perez.
user
Ok, Please wait for a while.
assistant
Sure, I will wait for sometime.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for choosing us.
assistant