Hello.
user
Hello,. How exactly I can serve you the best today?
assistant
I want to change my existing reservation due to some technical issues. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
I am Scott Jones.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant