Hi. I am Rachel Martin.
user
Hello, how may I assist you today?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me in cancelling the reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please hold on, I will check the reservation list and get back to you.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant