Hi.
user
Hello.
assistant
I am Eric Evans.
user
How may I support you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that/.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for your time, no active reservation found on the name of Eric Evans.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant