Hello.
user
Hello. How may I help you?
assistant
I need to cancel my reservation so please help me with that.
user
Ok, may I know your name please?
assistant
Sure, myself Kenneth Lewis.
user
Wait for a while till I check with your reservation.
assistant
Sure, take your time.
user
Kenneth Lewis, sorry to inform you there is no reservation by your name to cancel.
assistant
It's ok fine. Thank you for your time.
user
Thank you for reaching our services. Have a great day.
assistant