Hi, I am Richard Lewis.
user
Hello, how can I provide service to you?
assistant
As my schedule of attending an press meet got cancelled, I want to cancel my recent reservation. Can you help me with the cancellation process?
user
Sure, please wait for a moment.
assistant
OK.
user
We are sorry to notify that, we did not find any reservation against your name.
assistant
Ok, no issues.
user
Thank you for reaching us. Have a nice day.
assistant
Thanks for your excellent customer service.
user