Hi.
user
Hello, how may I be there for you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, will you please let me know your name?
assistant
I am Kenneth Smith.
user
Ok, please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant