Hello.
user
Hello. What service do you want from our ticket booking agency?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Yes, I can aid you in the ticket cancellation process.
assistant
Thank you.
user
Ok, please provide me your full name to check the ticket status.
assistant
Sure, I am Janet Rodriguez.
user
Sorry for the trouble which we have caused to you, there is no reservation found with your name to cancel.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome. Thank you for connecting with our ticket booking agency.
assistant