Hi.
user
Hello, how may I render you?
assistant
I have to cancel my recent reservation as my exam got cancelled unfortunately. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thanks.
user
Please stand by, I will get back to you with current status.
assistant
OK.
user
Can you please provide your name?
assistant
Sure, Margaret Roberts is my name.
user
Unfortunately, there is no reservation available on your name in our database.
assistant
Ok, not a problem. Thanks for the kind information.
user
Thanks for approaching us.
assistant