Hello, I am Ruth Thompson.
user
Hello,how may I help you?
assistant
Due to some problem I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure,I am here to help you. Please wait for a while,I will check you and revert you.
assistant
Ok.
user
Thank you for your patience.
assistant
No problem.
user
Sorry, there is no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant