Hi.
user
Hello.
assistant
I am Jessica Young.
user
How can I aid you?
assistant
I would like to change my existing reservation, due to postpone of launching a new product at Charlotte. Can you help me out?
user
Sure. Please wait a while.
assistant
Sure, I will wait for your response.
user
Thanks for your time.
assistant
ok.
user
We didnt found any reservation by this name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for choosing us.
assistant