Hello, I'm Eric Baker.
user
Hello Eric. How can I help you for today?
assistant
Due to the sudden death of my grand father, I would like to change my existing reservation.
user
That's so sad to hear. Ok, please wait for a while so that I can check with your previous reservation details.
assistant
Ok sure, take your time.
user
Yes, I found your reservation. Could you please let me know your new travelling dates?
assistant
My travelling dates are 01/04 and return back on 01/06.
user
Ok, will you please tell me your source and destination airport codes?
assistant
My source and destination airport codes are MSP and DCA.
user
Yes, there is a flight available with JetBlue airlines and the fare with this flight is 100, shall I proceed?
assistant
Ok, please proceed if the connection limit is 1.
user
Yes, the connection with this flight is 1.
assistant
Please proceed.
user
Ok, your ticket has been booked with the flight 1000.
assistant
Thank you.
user