Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, my name is Alexander Hernandez.
user
Please allow me a moment.
assistant
Sure.
user
There is no reservation found under your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for contacting us.
assistant