Hi.
user
Hello. How may I aid you?
assistant
I have planned and reserved my ticket fro AUS to DEN, for the convocation but my convocation got postponed.So please cancel my recent reservation?
user
May I know your dates of journey?
assistant
I have reserved my ticket on the dates of 02/12 and 02/14.
user
Ok, may I know your name please?
assistant
My ticket is reserved in the name of Emily Rodriguez.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found basing on your details.
assistant
Ok, fine thank you for your information.
user
Thank you for contacting us.
assistant