Hello.
user
Hello, how can I support you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am here to help you. Please provide your good name to proceed further.
assistant
My reservation was done under the name Janet Roberts.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thank you for your patience, There was no reservation found on your given name to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for choosing us.
assistant