Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, I want to change my existing reservation.
user
Sure, can I have your name please?
assistant
Sure, Laura Campbell here.
user
Ok, please wait.
assistant
Sure.
user
Sorry, no reservation found with your given name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant