Hello.
user
Hello. Is there any immediate help that you need?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am gleeful to assist you and may I know you name for checking your previous booking?
assistant
My name is Sandra Wright.
user
Thank you for your information, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, I cannot find any ticket reservation done on your name previous that has been recorded in our data base to cancel it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant