Hello.
user
Hello. How may I help you today?
assistant
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you with that.
assistant
Ok.
user
May I know your good name?
assistant
Myself Michelle Scott.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user