Hi.
user
Hello, what can I do for you now?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I can help you in that.
assistant
Ok.
user
May I know your good name please to track the details?
assistant
I am Kathleen Harris.
user
Ok, Please wait for a while.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thanks for opting us, wish you a nice day.
assistant