Hello. I am Lisa Harris.
user
Hello, how may I assist you today?
assistant
I would like to change my recent reservation because my trip dates are postponed, can you help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok, take your own time.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant