Hello.
user
Hello, how can I help you today?
assistant
I would like to change my existing reservation due to postpone of my seminar. Could you please help me?
user
Ok, please share your name and let me check if I can help you with that.
assistant
I am Patrick Turner.
user
Please wait for a while.
assistant
Sure.
user
We didn't find any reservation on your name in our system.
assistant
No worries, thank you for the information.
user
Thank you for connecting us.
assistant