Hello.
user
Hello. How can I aid you today?
assistant
My name is Kimberly Green and I would like to cancel my recent reservation.
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Kimberly Green, there are no flights reserved on your given name formerly.
assistant
Thank you for your help.
user
Welcome, thank you for choosing us. Have a great day.
assistant