Hello, I am Lisa Hall.
user
Hello, how can I aid you?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, give me a minute.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant