Hi.
user
Hello. How can I assist you today?
assistant
I am Frank Rodriguez.
user
Ok.
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, will you please give me a moment?
assistant
Ok.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Welcome, have a great day.
assistant