Hello,. I am Scott Hill.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant