Hello.
user
Hello. What can I do for you today?
assistant
My name is Jonathan Gonzalez. Would it be possible for you to cancel my reservation, which I have done with my name?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
No problem, thank you for checking it.
user
Thank you for reaching us.
assistant