Hello, This is Kimberly Gonzalez.
user
Hello Kimberly Gonzalez. What can I do for you?
assistant
As I would like to change my destination, because of my baseball match venue being changed. So, please cancel my reservation.
user
OK, wait a minute. I will check the status and revert you.
assistant
Ok.
user
Thanks for being waiting, we did not find any reservation on your name to cancel.
assistant
Ok, not an issue. Thank you.
user
Thanks for approaching us, have a nice day.
assistant