Hello.
user
Hello, how may I be your helping hand?
assistant
I made a earlier reservation to attend a seminar, due to some technical issues it got postponed. Can you please change my reservation?
user
Sure, we are glad to assist you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Kathleen Garcia.
user
Wait a minute.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant