Hello.
user
Hello. How can I assist you today?
assistant
I need to cancel my reservation, can you help me with that?
user
Sure, I will help you with that. Please give me a moment.
assistant
Ok, thanks.
user
Will you mention the name for checking the reservation?
assistant
Sure, my name is Mark Clark.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your service.
user
Welcome, have a great day.
assistant