Hello.
user
Hello. How may I guide you today?
assistant
I want to change my reservation due to postponed of my exam, so please help me.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure, please check the reservation on the name of Joseph Young.
user
May I know your name please?
assistant
I have already mentioned.
user
I am sorry to say that there is no reservation found under your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant