Hello.
user
Hello. How can I help you?
assistant
I am Gregory Mitchell. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Can you please share your travelling dates?
assistant
Sure, I have planned to travel on 09/21 and 09/23.
user
Ok, help me with your airport codes.
assistant
My airport codes are from EWR to OAK.
user
Please wait a moment.
assistant
Ok.
user
Thank you for waiting, we found a flight with number 1028 and airline Southwest at a price of 100 with 1 connection. Shall I proceed?
assistant
Yes, please book this ticket.
user
Sure, your booking is done.
assistant
Thank you.
user
Thank you for reaching us, have a nice day.
assistant