Hello.
user
Hello.
assistant
Is this flight ticket booking agency?
user
How can I help you today? Yes, this is flight booking agency.
assistant
I want to cancel my recent reservation, because I have some another important work on that dates, so can you help me?
user
Yes, I can help with that. Can I know your name for cancelling purpose?
assistant
Thanks. Sure, my name is Daniel Smith.
user
Sorry to inform you that there is no reservation found on your name in our database.
assistant
It's ok no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user