Hello.
user
Hello.
assistant
Anna Wilson here.
user
How may I assist you at this moment?
assistant
I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, I am happy to help you out with that.
assistant
Thank you so much.
user
Please give me a moment to check your reservation status.
assistant
Ok, sure. Take your own time.
user
Sorry to inform you, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant