Hello.
user
Hello.
assistant
Stephen Mitchell here.
user
How can I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Please wait a moment.
assistant
Ok, take your time.
user
Sorry, no reservation found by your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thanks.
assistant