Hi.
user
Hello.
assistant
Myself Samuel Lee.
user
Samuel Lee. How can I help you?
assistant
I need to cancel my reservation as I have done booking accidentally. Can you help me with that?
user
Samuel Lee, I would like to help you out.
assistant
Thank you for considering my request.
user
Can you give me a moment.
assistant
Sure, have your time.
user
I am sorry to inform you that there is no reservation by the name Samuel Lee.
assistant
Not an issue with that, anyways thank you for the information.
user
Thank you for approaching us.
assistant