Hi.
user
Hello. How can I assist you?
assistant
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Jason Adams.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant