Hello.
user
Hello. How may I assist you today?
assistant
Could you book my ticket in normal-cost airlines?
user
Yes, I can. Please help me with your planned travelling dates.
assistant
My itinerary dates are Sept 19 and Sept 21.
user
Please help me with your name.
assistant
Scott Wilson here.
user
Please help me with your source and arrival airport codes.
assistant
My genesis and terminus airport codes are BOS and IAD.
user
Do you need a direct or connecting flight?
assistant
I prefer a direct flight.
user
Please help me with your preferred class to fly.
assistant
I am comfortable with any class.
user
Do you have any other preferences in your journey?
assistant
I don't like low-cost airlines, so please book my ticket in normal-cost airlines.
user
Sure, I will check for them. Please allow me a minute.
assistant
Sure. take your time.
user
Scott Wilson, I am really sorry to inform you that there are no flights available for your journey.
assistant
No problem, I will find an alternative mode of transport.
user
Thank you for reaching us. Have a great time.
assistant