Hello.
user
Hello, how can I oblige you now?
assistant
I am Margaret White.
user
Thanks for providing your name.
assistant
I need to cancel my reservation due to health issues. Can you please help me with cancellation?
user
Sure, that is what I am here. Please wait for a while.
assistant
Sure.
user
We are glad to inform that there is a reservation found on your name. Shall I proceed for cancellation?
assistant
Please cancel my ticket.
user
Your ticket has been cancelled.
assistant
Thanks for your help in cancelling my ticket.
user
Thanks for availing us, have a nice day.
assistant