Hello.
user
Hello, how may I support you?
assistant
I am Katherine Lopez. I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 04/18 and 04/20?
user
Sure, may I know your journey points to check the availability of flight?
assistant
My travelling airport codes are DTW and PHX.
user
How much airfare are you looking for?
assistant
I can pay up to 200.
user
Ok, please give me a moment.
assistant
Sure.
user
Thanks for sharing your details. There are no flights going on your way due to heavy snow fall.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant