Hello. I am Jennifer lee.
user
Hello, how may I aid you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Could you please help me in cancelling?
user
Sure, we are here to help you. please, wait for a moment.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no issues. Thank you.
user
Thank you, for reaching us.
assistant