Hello.
user
Hello, how can I be your helping hand today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Cynthia Martin here.
user
Ok, please wait for a few minutes.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant