Hello.
user
Hello, how may I support you?
assistant
I want to change my reservation due to sudden change in my trip. Can you assist me?
user
Sure, please provide me your name to check the status and revert you.
assistant
Dennis Lee.
user
Ok, please wait.
assistant
Ok.
user
Thank you for waiting, I regret to inform you that there is no reservation obtained on your name in our data base.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant