Hi.
user
Hello. How may I help you now?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, I will help you with that. May I know your name to check your previous reservation?
assistant
Sure, Jennifer Phillips here.
user
Please be on hold.
assistant
Sure.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
No issues, thank you for the information.
user
Thank you for approaching us, hope you have a great day.
assistant