Hello,.
user
Hello, how can I best assist you now?
assistant
I want to change my existing reservation due to postponed of my document verification in college. Can you please assist me with this?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
Before that I need to know your good name please?
assistant
Sure, Thomas Parker is my name.
user
Ok, just give me a minute please.
assistant
Sure.
user
Sorry to say that there is no active reservation found on your name.
assistant
That's fine, not a problem. Thank you.
user
Thanks for opting us, wish you a great day.
assistant