Hello.
user
Hello.
assistant
I am Dorothy Wright.
user
How can I assist you?
assistant
I need to change my reservation due to heavy rains. Can you please help me with that?
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry Wright, there is no reservation found under your name.
assistant
Ok, it's fine. Thank you for your help.
user
Thank you for reaching us, have a good day.
assistant