Hello.
user
Hello. How may I aid you today at this moment?
assistant
I am planning to change an existing reservation, due to bad weather condition. Can you please help me out?
user
Sure, I am here to help you with that. May I know your good name please?
assistant
My name is Shirley Baker.
user
Just give me a moment, let me check and revert to you.
assistant
Sure, I will wait for your reply.
user
Thanks for being patient. There is no reservation found with your provided name in our data base.
assistant
That's fine, thank you for your service.
user
Thank you for connecting with us.
assistant