Hello.
user
Hello, how may I assist you?
assistant
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, may I know your name?
assistant
Sure, I am Thomas Green.
user
Wait a minute.
assistant
Sure.
user
There was no reservation on your given name.
assistant
Ok, Thank you for your service.
user
Thank you for availing us.
assistant