Hello.
user
Hello, how may I assist you today?
assistant
There is a racing competition held at Seattle but due to rain effect the racing match got cancelled and I am unable to travel the trip, can you please cancel my flight ticket?
user
Sure, may I know your know name?
assistant
Thank you so much and my name is Jeffrey Williams.
user
Wait a minute, let me check your reservation status.
assistant
Sure.
user
We found your reservation and it has been cancelled.
assistant
Thank you so much for your immediate help in cancelling my flight ticket booking.
user
Thank you for choosing us.
assistant
Welcome.
user