Hello,.
user
Hello. How may I help you today?
assistant
I am Michelle Clark. Can you please cancel my reservation, owing to an emergency?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no issue. Thank you.
user
Thank you for approaching us.
assistant