Hello, I am Ronald Martin.
user
Hello, how may I aid you?
assistant
Owing to an emergence, I want to change my existing reservation. Could you help me with it?
user
Sure, let me check the status and revert you.
assistant
Sure.
user
Thanks for your time. Unfortunately we did not find any reservations on your name.
assistant
OK, no issues.Thanks for the help.
user
Thank you for opting us.
assistant