Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my booking, can you help me?
user
Yes, I am here to help you. May I know your good name please?
assistant
It's Pamela Gonzalez.
user
Wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found with the name Pamela Gonzalez.
assistant
Ok, thanks for your help.
user
Thank you for reaching us.
assistant