Hello.
user
Hello, how may I assist you at present?
assistant
Can you help me to cancel the reservation which I had done recently?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
In whose name, your reservation has been done earlier?
assistant
My name is John Edwards.
user
Ok, please wait for a moment.
assistant
Sure, take the time you need.
user
Sorry to notify you that, there was no reservation on your name to cancel it.
assistant
That is ok, may be my friend had cancelled it.
user
Thank you for choosing our service.
assistant