Hi.
user
Hello, how can I support you today?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
I am George Scott.
user
Please wait for a moment, while I search for your reservation in our system data.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for visiting us, have a nice day ahead.
assistant