Hello.
user
Hello. How may I help you?
assistant
Due to some business meeting, I am planning to change my existing reservation. Can you please help me for this?
user
Sure, can you share your name for checking?
assistant
Myself Eric Scott.
user
Sorry, there is no reservation found under your name.
assistant
Not a big deal, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant