Hi, I am Joseph Wright.
user
Hello, how may I aid you for now?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by floods. Can you help me with that?
user
Sure, please standby.
assistant
Ok.
user
Thank you for your time. Sorry, we could not find any reservation in your given name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your help.
user