Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
user
Sure, please provide your name to fetch from our database.
assistant
I am Christine Martinez.
user
Wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you for checking.
user