Hello.
user
Hello, how may I help you?
assistant
My name is Christopher Wright. Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Ok, please tell me wait for a moment to check with availability of your previous booking.
assistant
Sure, I will wait for your response.
user
Sorry to tell you but there is no active reservation by your name Christopher Wright.
assistant
That's ok, thank you for checking.
user
Thank you for consulting wit our services.
assistant
Welcome.
user
Have a great day.
assistant