Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
I am Lisa Gonzalez.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant