Hello.
user
Hello. How may I assist you today?
assistant
Steven Allen here.
user
Nice to meet you Allen.
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, please wait for a minute.
assistant
Ok, I will wait.
user
Steven Allen, I could not find any reservation with your name.
assistant
Anyway, thanks for the information.
user
My pleasure.
assistant