Hi.
user
Hello.
assistant
I am Virginia Brown.
user
How can I aid you?
assistant
I need to amend my reservation due to some issue, can you help me out?
user
Sure, I am here to do that. Pleas wait for a while.
assistant
Thank you and take your own time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for availing us.
assistant