Hello.
user
Hello, how can I help you?
assistant
Myself Betty Lee. I would like to cancel my recent reservation, will you help me with that?
user
Sure, give me a minute.
assistant
Thank you. I will wait for your response.
user
Sorry, there is no active reservation found under your name.
assistant
Ok, not an issue, thank you for your information.
user
Thank you for reaching us.
assistant