Hello,. I am Jonathan Edwards.
user
Hello, how may I oblige you today?
assistant
I would like to change my existing reservation due to emergency work my tennis match has been postponed. Can you please help me in changing my reservation?
user
Sure, we are blissful to help you. Please wait a moment, let me check your existing reservation and let you know.
assistant
Ok.
user
Thanks for your time, sorry, unfortunately no reservation found with your name.
assistant
Ok, no issues. Thank you for your kind service.
user
Thank you for connecting with us, have a great day ahead.
assistant