Hi.
user
Hello.
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
How may I help you today? Sure, I am here to help you with that.
assistant
Thank you.
user
On whose name the reservation is done?
assistant
Nicole Phillips.
user
We are regret to inform you that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you for your service.
user
Thank you for approaching us.
assistant