Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my ticket due to dense fog in my place.
user
Sure, I am here to help you. May I know your name to check your reservation status?
assistant
Stephanie Parker here.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant