Hello.
user
Hello.
assistant
I am Robert Baker.
user
Baker, how can I assist you today?
assistant
I need your help in changing my reservation, can you help me?
user
I am here to help you, I will check your reservation status and get back to you.
assistant
Ok.
user
Baker, I have not found any reservation by your name in our database.
assistant
That's fine. Anyway, thank you for your help.
user
You are welcome and thank you for contacting us.
assistant