Hi.
user
Hello.
assistant
I am Jock Robinson.
user
How can I assist you?
assistant
I would like to change my existing reservation to new locations, can you help me out?
user
Sure Jack, please wait a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thanks for checking my status.
user
Thank you for approaching us.
assistant