Hello.
user
Hello. How may I guide you?
assistant
I am Anthony Lee. I would like to cancel my reservation as I have my sister's marriage, can you please help me out?
user
Yes, I am happy to guide in that cancelling.
assistant
Thank you.
user
Just wait for a while.
assistant
Sure.
user
When I checked in our booking list there is no ticket done on your name to cancel it.
assistant
Ok no problem, thank you for your services.
user
Most welcome.
assistant