Hello.
user
Hello. How may I aid you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Edward Lee.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you.
assistant
You are welcome.
user