Hello.
user
Hello, how may I help you today?
assistant
Can you help me out with the flight ticket amendment?
user
Sure, we are here to help you.
assistant
Ok, thank you.
user
May I know your good name please?
assistant
Ok, please check for the name Brandon Martin.
user
Please wait a minute. Sorry, there is no active reservation found on your name to change.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant