Hello.
user
Hello, how may I assist you?
assistant
I want to change my recent reservation, can you please help me with that?
user
Sure, may I know your name?
assistant
Lisa Johnson here.
user
Please wait for a moment to check your reservation status.
assistant
Sure.
user
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant