Hello, I am John Anderson.
user
Good morning John, how may I help you?
assistant
I want to cancel my recent reservation as, I prepone my holiday trip.
user
Sure, please wait a moment I'll check the details of your reservation.
assistant
Ok.
user
Sorry for the inconvenience, no reservation found on your name.
assistant
Ok, thank you for your service.
user
Thank you for approaching us. Have a nice day!.
assistant