Hello.
user
Hello.
assistant
Myself Jack Jones.
user
Jones, how may I help you?
assistant
I need to change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I am glad to help you. Please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
Sorry, no reservation is found by your name.
assistant
It' ok fine, no problem. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant