Hi,.
user
Hello, how may I help you?
assistant
Can you please aid me in changing my existing reservation under the name of Karen Taylor?
user
Sure, please be on hold.
assistant
Ok.
user
We found a reservation in your name. Can I have your journey details?
assistant
My new airport codes are PHL - IAH. I will start on 05/24 and return on 05/26.
user
We found a flight in an airline JetBlue with a couple of connections. Shall I proceed?
assistant
Do not proceed.
user
OK, thank you.
assistant
Thank you.
user