Hi.
user
Hello, How can I assist you?
assistant
I am Justin Lopez.
user
Ok.
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, please wait for a while. I will check your status and revert you.
assistant
Ok.
user
Thanks for being patient, we did not find any active reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant