Hello.
user
Hello. How may I serve you at this moment?
assistant
I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your good name please?
assistant
My reservation was done under the name Mary Gonzalez.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user