Hello.
user
Hello, Please inform me, How may I assist you today?
assistant
I need to change my reservation for a client meeting but, I have got a sudden call from my friend that one of my friend met with an accident. Can you please aid me to change my existing reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please provide your name, to check the active reservation.
assistant
Sure, you can check my reservation on the name of Rebecca Roberts.
user
Ok Rebecca Roberts, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thank you for your time. We tried to find your reservation but, there was no reservation exist on your name.
assistant
Ok, not an issue. Thanks for your kind response.
user
Thank you for contacting our agency.
assistant