Hi.
user
Hello, how can I support you today?
assistant
I am Edward Johnson. I would like to change an existing reservation due to my exams dates have been postponed.
user
Sure.
assistant
Ok.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Not an issue. Thank you for your help.
user
Thank you have a nice day.
assistant