Hello.
user
Hello, how may I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Melissa Perez.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for choosing us.
assistant