Hello.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you. May I know  your name please?
assistant
Thank you for accepting my request. Myself Brandon Baker.
user
Ok, please stand by.
assistant
Ok, I will wait.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant