Hi.
user
Hello.
assistant
I am Williams Parker.
user
How can I help you at this moment?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status. There is no previous reservation found under your name.
assistant
That's ok, thank you.
user
You are welcome.
assistant