Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation due to some problem, can you help in that?
user
Sure, can I know your name please?
assistant
My name is Jerry Gonzalez.
user
Sorry Jerry, there is no reservation found on your name.
assistant
That's ok , might be my family members has changed.
user
Thank you for approaching us.
assistant
Thank you for your help.
user