Hello.
user
Hello, how can I help you today?
assistant
My name is Jack Perez, I want to change my reservation as my trip to New York is postponed. Can you change my reservation?
user
Sure, I am mirthful to help you with that. Please hold for a moment, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our database to change it.
assistant
Ok, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant