Hello.
user
Hello, how may I help you?
assistant
I am Justin Carter. I want to cancel my recent reservation, due to some health issue. Can you please cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our data base to cancel.
assistant
That's fine, thank you for your help.
user
You are most welcome.
assistant