Hello.
user
Hello, how can I help you today?
assistant
I am Laura Johnson. Due to some emergency problem, I need to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a moment, I will check your reservation.
assistant
Sure.
user
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for approaching us.
assistant