Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation as my plan to meet my grand parents got postponed due to bad weather conditions. Can you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
I am Sarah Martin.
user
Please wait.
assistant
Sure.
user
There is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant