Hello.
user
Hello. How may I help you?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, I will help you. Can I know your name please?
assistant
Ok, please check for the name Richard Johnson.
user
Ok, please give me a minute.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found with your name to change the details.
assistant
That is ok, thank you for providing the information.
user
You are welcome. Thank you for choosing us.
assistant