Hello.
user
Hello, How can I assist you the day?
assistant
I would like to cancel my business trip because my wife sudden fell ill. So, please help me in this.
user
Sure, I will help you with that.
assistant
Thank you.
user
On what name do I need to cancel the ticket?
assistant
I reserved a seat with my name Matthew Hill.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry to say that, There is no reservation found on your name to cancel it.
assistant
Ok.
user
Thanks for reaching us.
assistant
Thank you.
user