Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my recently done reservation?
user
Sure, please help me with your name to check your details in our database.
assistant
My name is Anna Thomas.
user
Please wait a moment.
assistant
Sure.
user
Anna Thomas, sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant