Hello.
user
Hello.
assistant
Myself Michael Wright.
user
How may I help you?
assistant
Due to my ill health, I am unable to travel. Please help me in cancel my recent reservation.
user
Sure, please hold on.
assistant
Sure.
user
Sorry, there are no reservation found on given name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant