Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation, due to sudden change in climate at my source. Can you please help me?
user
Sure, I will help you with that.
assistant
Thanks for accepting my request.
user
Let me know your name to check your reservation?
assistant
Sure, my name is Jeffrey Roberts.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's Ok, thanks for your assistance.
user
Thank you for choosing us.
assistant