Hello.
user
Hello, what kind of assistance are you looking for?
assistant
I want to change my existing reservation due to heavy rainfall, can you please help me with that?
user
Sure, I can do the need full for you. Will you please let me know on what name your reservation was made formerly?
assistant
My name is Nicholas Wright.
user
Ok, please allow me few minutes to check the current status and revert you.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list but there is no reservation found under your name in our data base.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant