Hello.
user
Hello. How may I assist you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?
user
Ok, can you provide me your name? So, I can check with your ticket status.
assistant
Sure, my name is Thomas Lee.
user
Thomas Lee, no reservation was found under your name. Sorry for the inconvenience.
assistant
Ok, no issues. My brother might have cancelled my reservation.
user
Thank you for reaching our services, have a great day.
assistant
Anyways, thank you for checking.
user