Hello.
user
Hello. How may I help you?
assistant
Can you help me to cancel the reservation I had done recently?
user
Sure, may I know your name?
assistant
My name is Janet Rodriguez.
user
Thank you. Please wait, let me check your reservation status.
assistant
Please take your time.
user
Sorry, no reservation found under your name in our database.
assistant
That is ok, thank you for choosing our agency.
user
You are welcome and thank you for choosing us.
assistant