Hello.
user
Hello. How may I assist you today?
assistant
I am Stephanie Rodriguez.
user
Welcome to flight booking agency Stephanie.
assistant
I am planning to change an existing reservation, due to some urgent work. Can you please change my reservation?
user
Sure, please wait a moment to check your previous reservation status.
assistant
Sure.
user
We regret that, there is no reservation found with your name in our records.
assistant
That's fine. Thank you for your help.
user
Thank you for using our services, have a great day.
assistant