Hello.
user
Hello, how can I guide you for today?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, can you please provide your name?
assistant
Sure, my name is Kimberly Wilson.
user
Please give me a minute, I will find your existing reservation.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for availing us.
assistant
You are welcome.
user