Hello. I am Pamela Thompson.
user
Hello, how can I guide you for today?
assistant
I need to cancel my recent reservation due to postpone of my journey to Denver. Could you please help me?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant