Hello. I am Sarah Lopez.
user
Hello, how may I aid you?
assistant
I would like to change my existing reservation, due to postpone of my meeting. Can you please help me in changing?
user
Sure, please be on hold.
assistant
Ok.
user
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant