Hello.
user
Hello, how may I assist you at this moment?
assistant
I want to cancel my flight ticket due to some technical issues, can you help me?
user
Sure, I will help you with that. Can you please let me know your name for checking is there any active reservations under your name?
assistant
Sure, my name is Ashley Allen you check with that.
user
Sorry, there is no active reservations under your name.
assistant
Ok, no probolem. Thank you.
user
My pleasure, thank for opting us.
assistant