Hello.
user
Hello,. Please let me know, how can I be useful to you?
assistant
My name is Samuel Martin, I want to cancel my recent reservation due to heavy rainfall.
user
Sure, I will help you with that. Please wait, let me check your reservation status.
assistant
Ok.
user
Thanks for waiting. Sorry Samuel Martin, Unfortunately there is no active reservation on your name to cancel it.
assistant
No problem, thanks for your help.
user
Thanks for reaching us.
assistant