Hello.
user
Hello, how may I support you today?
assistant
I want to change my existing reservation due to change in my schedule. Can you please help me?
user
Sure, please share me your good name.
assistant
I am Brandon Hill.
user
Please wait for a while. Sorry to say that, there is no active reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant