Hi.
user
Hello, how may I be there for you?
assistant
Can you please help me in changing my reservation?
user
Sure, will you please let me know your name?
assistant
Please check on the name of Lisa Adams.
user
Ok, let me check the current status and revert you.
assistant
Ok.
user
Thanks for waiting, there is no reservation found active under the name Lisa Adams in our data base.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant