Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to heavy rains. Can you help me for this one?
user
Yes, can you share me your name for checking?
assistant
Sure, Brandon Moore here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant