Hello. My name is Melissa Jackson.
user
Hello, how may I help you Jackson?
assistant
I would like to cancel my recent reservation, could you help me out?
user
Sure Jackson, please hold on for a while.
assistant
Sure, take your time.
user
Sorry Jackson, there is no reservation found on your given name in our records.
assistant
That's ok. Thank you for your time.
user
You are welcome.
assistant