Hello.
user
Hello, how may I guide you?
assistant
I am Daniel Hill, want to change my existing reservation. Please help me out with that.
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
It's ok, not an issue. Thank you for your help.
user
Thank you for contacting us.
assistant