Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you for the response.
user
May I know your good name please?
assistant
Lisa Turner is my name.
user
Thank you for sharing your name, we found a reservation in your name. Can you share me your new journey dates?
assistant
That's great to hear from you. My journey dates are July 26th and July 28th.
user
May I know your airport codes?
assistant
OAK and LAX are my nearest airport codes.
user
Do you need any break in your journey?
assistant
I prefer a direct flight for my journey.
user
May I know your depart and arrival dates?
assistant
I would like to return in the morning time.
user
Do you have any other requirements?
assistant
No.
user
Sorry to inform you that, there are no flights available with your requirements.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant