Hi.
user
Hello, how can I help you?
assistant
I am Kimberly Jones. I want to change my reservation, can you help me?
user
Sure, I am here to aid you. Please wait for a while, I will check the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your time, No reservation was found on your given name.
assistant
No problem, thanks for checking.
user
Thank you for choosing us.
assistant