Hi.
user
Hello. How may I assist you?
assistant
Can you please cancel my recent reservation? As my planed trip has been cancelled..
user
Sure. May I know your name please?
assistant
Sure, my name is Carol Moore.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you.
assistant