Hello.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you out.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
I have reserved it on the name of Jason Adams.
user
Wait a moment please.
assistant
Sure, take your time.
user
Jason Adams, we haven't found any reservation under your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant