Hello.
user
Hello, how can I help you?
assistant
Can you help me in changing my recent reservation with the name Larry Thompson?
user
Sure, can you let me have your name please?
assistant
I am Larry Thompson.
user
Please spare me a moment.
assistant
Sure.
user
Christine Green, I regret to inform that there is no reservation by your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant