Hello.
user
Hello, how may I help you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues, can you please help me with this?
user
Sure, may I know your name?
assistant
I am Scott Campbell.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant