Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as my match got cancelled. Can you help me?
user
Sure, may I know your name?
assistant
I am Dorothy Martinez.
user
Please wait for a minute.
assistant
Sure.
user
We found a reservation on your name and it has been cancelled successfully.
assistant
Thanks for your service.
user
Thank you for reaching us.
assistant