Hello, I am Jason Robinson.
user
Hello, how may I render you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant