Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation, can you please help me out with that.
user
Sure, can I know your name?
assistant
Myself Susan Campbell.
user
Please hold on a moment.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name and cancelled successfully.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant