Hello.
user
Hello. How may I help you?
assistant
I am Barbara Martin, I would like to change my recent reservation, can you help me to change this?
user
Ok, please wait a moment I will let you know about your current reservation status.
assistant
Sure, take your own time to change that reservation.
user
I am appreciating your patience, I could not find any reservation with your name.
assistant
That's fine, thanks for your information.
user
Thanks for contacting us.
assistant