Hello.
user
Hello.
assistant
Myself Jacob Lee.
user
How may I assist you?
assistant
I need to cancel my recent reservation, can you please help me out?
user
Sure, I am here to help you out.
assistant
Thank you for your kind reply.
user
Wait a moment please, let me check with that.
assistant
Sure.
user
Jacob Lee, we regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you for searching the details.
user
Thank you for choosing us.
assistant