Hello.
user
Hello, how may I provide assistance to you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, we are here to assist you.
assistant
Thank you for accepting my request.
user
Please share me your name to check the reservation status.
assistant
I have reserved it on the name of Barbara Hall.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our portal to cancel.
assistant
Oh! I think it might be cancelled by my cousin. Anyway, thank you for checking.
user
Thank you for approaching us.
assistant
Welcome.
user