Hi. I am Dennis Johnson.
user
Hello, how may I help you today?
assistant
Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Sure, please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant