Hi.
user
Hello.
assistant
Myself Nancy Taylor.
user
How can I help you today?
assistant
I want to change my reservation, due to some health issue. Can you please help me?
user
I will be happy to help you, can you please let me know your name?
assistant
I have already mentioned.
user
Taylor, let me check for your reservation status.
assistant
Ok, take your time.
user
Taylor, I have not found any reservation by your name in our database.
assistant
It's ok, thank you for your information.
user