Hello.
user
Hello.
assistant
Benjamin Parker here.
user
How may I serve you?
assistant
I want to cancel my ticket as I am sick.
user
Please wait for a moment. I will check your flight reservation status and let you know.
assistant
Sure.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to cancel it.
assistant
No problem, thank you for checking.
user
Thank you.
assistant