Hi.
user
Hello, how may I assist you?
assistant
I need to cancel my recent reservation, due to the sudden work assigned on my journey day. Can you help me in that?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Steven Johnson, is my name.
user
Please wait for a while.
assistant
Sure, make it as soon as possible.
user
Thanks for your time, there is no reservation found in your name.
assistant
That's ok, not an issue. Thanks for your effort.
user
Thank you for choosing us.
assistant