Hello.
user
Hello, how can I help you?
assistant
Due to postponement of my important meeting with my office heads, because of clients delay. I want to change my reservation with the name of Anna Gonzalez. Will you help me in this?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thanks for waiting. Sorry, no reservation found with your name.
assistant
Ok, no problem. Thank you for your service.
user
Ok, thank you.
assistant