Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please help me.
user
Sure, I am here to help you. Please mention your name.
assistant
Sure, I am Ashley Evans.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Thank you for your time, There was no reservation found on your given name.
assistant
No worries, thank you.
user
Thank you for availing us.
assistant