Hello.
user
Hello, how can I assist you today?
assistant
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Sure, I am Amanda Edwards.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your given name.
assistant
Ok, Thank you for your service.
user
Thank you for opting us.
assistant