Hello.
user
Hello.
assistant
I am Melissa Jackson.
user
Melissa Jackson. How may I help you?
assistant
I want to cancel my recent reservation, due to some health issues. Can you please help me?
user
Sure, give me a moment.
assistant
Sure, I will wait for your response.
user
I regret to inform that there is no reservation found with the user name Melissa Jackson.
assistant
No problem, thank you for checking.
user
Thank you reaching us.
assistant