Hello,.
user
Hello, how may I render you?
assistant
Owing to an emergency I had to request for this cancellation.
user
Ok.
assistant
Can you please help me to cancel my recent reservation?
user
Sure. May I know your good name for further process?
assistant
Donald King is here.
user
Please hold on. No reservation found on your name.
assistant
Ok, no issues.
user
Thank you for choosing us, have a nice day.
assistant
Thanks for your assistance.
user