Hello.
user
Hello, how may I serve you at this moment?
assistant
Could you please change my existing reservation due to postpone of my board meeting?
user
Sure, please provide your name on which ticket is been booked.
assistant
My name is Michelle Baker.
user
Sorry, there is no active reservation found on your name.
assistant
Not a problem, thank you for the information.
user
You are welcome, have a nice day.
assistant