Hello,.
user
Hello, how may I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I will help you to change your reservation.
assistant
Thank you.
user
May I know on which name the reservation is made?
assistant
I am Andrew Jones.
user
Please wait for the moment, while I search for the reservation on name of Andrew Jones.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our data base.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, we hope see you again.
assistant