Hello.
user
Hello.
assistant
I am Paul Lopez.
user
How may I help you at this moment?
assistant
I want to cancel my recent reservation due to cancel of my trip. Could you please help me?
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant