Hi.
user
Hello, how may I help you?
assistant
I wish to change my existing reservation. Can you help me in this?
user
Sure. May I know your good name?
assistant
I am Alexander Gonzalez.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, thanks for sharing the information.\.
user
Thank you for reaching us.
assistant