Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Let me know your name to check your reservation?
assistant
I am Christine Perez.
user
Sorry, we found no reservation on your given name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant