Hi.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation as my vacation got cancelled. Can you help me with it?
user
Sure, we hare here to help you. Kindly mention you name to proceed?
assistant
Dorothy Baker is my name.
user
Ok, please hold a moment.
assistant
SUre.
user
Thanks for your time, sorry, no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thank you for availing us.
assistant