Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
user
Sure, will you mention your name please?
assistant
My name is Betty Roberts.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
No problem, thank you.
user
Welcome, have a great day.
assistant