Hello.
user
Hello. How may I serve you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, may I know your name please?
assistant
My reservation was done under the name Anna Scott.
user
Please wait a moment.
assistant
Sure, take your time.
user
We found a reservation in your name. Can I have your journey details please?
assistant
I would like to depart on Apr 2nd and return on Apr 4th.
user
May I know your airport codes?
assistant
My source airport code is IAH and destination airport code is CLT.
user
 We found an airline:Frontier , flight number: 1012 and price is 200 with one connection. Shall I proceed to book?
assistant
Yes, please confirm the booking.
user
Your flight ticket has been processed.
assistant
I really appreciate your help, thank you for your service.
user
Thank you for reaching us.
assistant