Hello.
user
Hello. How can I assistance provide to you?
assistant
I need to change my current reservation due to urgent meeting, can you help me with that?
user
May I know your good name please?
assistant
Sure, my name is Anthony Campbell.
user
Just give me a moment.
assistant
Sure, take your time.
user
There is no active reservation found with your provided name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for choosing us.
assistant
Welcome.
user