Hello.
user
Hello, how can I support you today?
assistant
I am Jack white, I book a ticket to Oakland to visit Magic Land but due to mu bad health I can not travel. Can you cancel my ticket?
user
Sure, please wait I will check the reservation list and get back to you.
assistant
Sure.
user
Thanks for waiting, no reservation was found on your name in our database.
assistant
Thank you for the details.
user
Thank you for choosing us.
assistant