Hello.
user
Hello, how can I assist you?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done. Can you help me with this?
user
Sure, may I know your good name please?
assistant
I am Margaret Jackson.
user
Sorry, no reservation found under your name.
assistant
It's ok, no issues.
user
You are welcome.
assistant
Thank you for your helping.
user
Have a nice day.
assistant