Hi.
user
Hello. How may I aid you?
assistant
I am Carolyn Williams, can you help me to change my reservation to another destination?
user
Sure, I am here to help you with that. Please give me a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
No issues, thank you for your information.
user
Thank you for reaching us.
assistant