Hi.
user
Hello.
assistant
I am Joseph Roberts.
user
How may I aid you today Joseph Roberts?
assistant
Can you help me in cancelling my recent reservation, as my exam is postponed?
user
Sure, I am oblige to help you with that.
assistant
Ok.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
We regret to inform you that there is no reservation found on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a great day.
assistant