Hello.
user
Hello, how may I address you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, will you please let me know the name on which it was made formerly?
assistant
Myself Nicholas Scott.
user
Ok, let me check the current status and get back to you with an update.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list but could not find any reservation active under your name.
assistant
Not an issue. Thank you.
user
Thank you for picking us.
assistant