Hi. I am Stephen Baker.
user
Hello, how can I help you today?
assistant
Due to sudden changes in the weather I was fallen sick.So I could not attend the documentation. Could you please change my existing reservation?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, not an issue. Thank you for your service.
user
Thank you for opting us.
assistant