Hello.
user
Hello. How may I aid you?
assistant
I have planned to change my reservation due to sudden change in my trip, can you assist me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Emma White.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No problem, thank you for searching.
user
Welcome Emma White.
assistant