Hello, I am Jacob Williams.
user
Hello, how may I assist you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation.
user
I am glad to help you out. Please allow me a moment to check the reservation on your name.
assistant
Sure, take your time.
user
Sorry Jacob, there is no active reservation in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user