hi. I am Richard Thomas.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
Thank you for waiting. Sorry to say no reservation found on your name.
assistant
It's Ok, thanks for your response.
user
Thank you for reaching us, have  a nice day.
assistant