Hello, I am Benjamin Williams.
user
Hello, how may I help you?
assistant
Owing an emergence, I want to cancel my reservation. Can you help me with it?
user
Sure, I am here to help you. Please stand by I will get back to you.
assistant
Ok.
user
Thanks for your time, sorry no reservation found with your name.
assistant
OK, no issues.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the help.
user