Hello.
user
Hello, how may I help you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Steven Lee here.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for reaching us.
assistant