Hi. I am Gregory Davis.
user
Hello, how can I guide you for today?
assistant
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
I found your existing reservation and cancelled it successfully.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us, have a nice day.
assistant