Hi. I am Karen Green.
user
Hello, karen. How can I help you now?
assistant
Can you please change my existing reservation? Because my sister reserved me a ticket with a wrong airport and location.
user
Sure, I will help you with that.
assistant
Ok.
user
Sorry Karen, there is no reservation found on your name.
assistant
No issues, thank you for checking.
user
Do you have any other dates to travel?
assistant
No, I didn't plan yet.
user
Ok, thank you for approaching us. Have a great day.
assistant