Hello.
user
Hello, how may I support you?
assistant
I need you to cancel my recent booking please help me.
user
Sure, I can do that for you.
assistant
Thank you.
user
Can you please let me know on what name it was reserved formerly?
assistant
On my name, Nancy Smith.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in the data base.
assistant
Not an issue. Anyway, thank you for checking.
user
Thank you for choosing us.
assistant