Hello.
user
Hello. How may I help you out?
assistant
I am Raymond Johnson, I want to book a direct flight to DFW from CLT.
user
Sure, I will help you out.
assistant
Thank you.
user
May I know your travelling dates please?
assistant
Sure, my travelling dates are 04/16 and 04/18.
user
Sorry, there are no flights found in our database.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for choosing us.
assistant