Hello.
user
Hello, how can I oblige you today?
assistant
I am Kimberley Lopez, I want to change my reservation as my plan to meet my grand father is postponed. Can you help me with that?
user
Sure, I can change your reservation right now. Please wait for a minute.
assistant
Sure.
user
Sorry to notify that there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thanks for opting us. Have a good day.
assistant