Hello.
user
Hello. How can I aid you today?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, I am here to help you. Please provide your name for checking purpose.
assistant
Alexander Green here.
user
Sorry Alexander Green, no reservation found on your name in our data list.
assistant
No problem, Thanks for the information.
user
Thank you for approaching us, have a great day.
assistant