Hello. I am Jessica Parker here.
user
Hello, how may I serve you today?
assistant
I need to cancel my reservation, which is done recently. Can you please help me out?
user
Sure, we are happy to help you.
assistant
Thank you for accepting my request.
user
Please wait for a while. Sorry to say that, there is no active reservation found on your name.
assistant
Not a big problem, anyway thank you for the information.
user
Thank you for opting us.
assistant
Most welcome.
user