Hello.
user
Hello. How may I help you today?
assistant
I have planned to go for AUS but I need to change my reservation, so can you please change my existing reservation?
user
Sure, could you please share me with your name?
assistant
Myself Paul Thompson.
user
Ok, please wait for a mean while.
assistant
Ok.
user
Sorry Thompson, there is no reservation found as per your name to change your reservation.
assistant
Ok, fine thank you for informing that information.
user
You are welcome always.
assistant