Hello.
user
Hello, how may I help you?
assistant
I need your support to change my recent booking.
user
Sure, I am here to help you for this. Let me check your reservation status in our database.
assistant
Thank you.
user
For changing the reservation. May I know your name please?
assistant
My name is Rebecca Williams.
user
Please wait for a while.
assistant
Sure, I will wait.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
That's ok. Thank you.
user
Thank you very much for contacting our agency.
assistant