Hello, I am Jeffrey Brown.
user
Hello. How can I assist you?
assistant
I want to postpone my existing reservation due to an emergency. Can you aid me in ding some changes in my existing reservation?
user
Sure, let me check your reservation status in our database.
assistant
Take your time.
user
Sorry, there is no reservation found in our database.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant