Hello.
user
Hello, how may I aid you?
assistant
I want to change my existing reservation due to bad health issues. Can you help me with that?
user
Sure, will you please let me know your name?
assistant
I am Steven Collins.
user
Ok, please allow me few minutes.
assistant
Sure.
user
Thanks for waiting, there is no reservation found active under your name in our data base.
assistant
Ok, no issues. Thank you.
user
Thank you for picking us.
assistant