Hello.
user
Hello. In which way I can aid you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will aid you with that. May I know your name for further process?
assistant
My name is Christopher Anderson.
user
Ok, please hold on a moment. There is no previous reservation available under your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant