Hello.
user
Hello. How may I assist you for the day?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, may I know your name?
assistant
Myself Edward Martin.
user
Please stay online, let me check with your details.
assistant
Ok.
user
Sorry, there are no active reservations on your given name to change.
assistant
Not an issue. Thank you.
user
Thank you for reaching our service.
assistant