Hello, Stephanie King here.
user
Hello, how can I assist you?
assistant
AS I suddenly fallen sick due to bad weather, I would like to change my existing reservation. Could you help me in changing my existing reservation?
user
Sure, I will help you to change your existing reservation. Please wait a moment.
assistant
Ok.
user
Sorry to notify you that there is no existing reservation found on your name.
assistant
Ok, no worries at all. Thanks for your quick response.
user
Thank you for choosing us.
assistant