Hello.
user
Hello,. How can I provide service to you?
assistant
My name is Kevin Phillips, I want to cancel my recent reservation due to cancel of my conference.
user
Ok. Please standby.
assistant
Sure.
user
Thanks for being patience, we found a reservation with your name. Shall I proceed with the cancellation?
assistant
Proceed to cancel it.
user
Your ticket has been cancelled. Amount will be credited to your account.
assistant
Thanks for your help.
user
Thanks for approaching us.
assistant