Hello.
user
Hello. How may I assist you today?
assistant
My manager has called off the meeting which is going to held in Dallas, I would like to cancel my recent reservation to Dallas.
user
Yes, I can help you in cancelling your reservation, please wait for a moment.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Susan White.
user
Susan, I have not found any reservation by your name in our database.
assistant
Ok, no issues. Thank you for checking the reservation status.
user
Thank you for contacting us, have a nice day.
assistant