Hello.
user
Hello.
assistant
I'm Alexander Taylor.
user
How can I help you?
assistant
My holiday trip has been postponed. So, I would like to cancel my reservation. Can you please help me with that?
user
Sure, I'll help you in that. Please be on hold.
assistant
Sure, take your time.
user
There is no reservation found under your name to do cancellation.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing us.
assistant
You are welcome.
user