Hi.
user
Hello, how can I aid you today?
assistant
Actually, I need to cancel my recent reservation due to serious health issue, can you please help me out?
user
Sure, I will help you to cancel your reservation. May I know your name please?
assistant
Sure, my name is Catherine Wilson here.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, thank you for your information.
user
Thank you for reaching us, we hope see you again.
assistant