Hello.
user
Hello. How can I aid you?
assistant
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
user
Sure, We are here to help you. May I know your name for the changing process?
assistant
Myself Rachel Mitchell.
user
Please wait a while.
assistant
Ok.
user
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
assistant
It's ok, thank you so much.
user
Thank you for reaching us.
assistant