Hi.
user
Hello.
assistant
I am Mark Davis.
user
How can I assist you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Mark Davis, there is no reservation found under your name.
assistant
Not a problem, thank you for your help.
user
You are welcome. Thank you for contacting us.
assistant