Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, can you please help me with that?
user
Sure, May I know your name?
assistant
Robert Perez here.
user
We found a reservation with your name, please provide me your airport codes?
assistant
My airport codes are PHL and CLT.
user
Can you please share me your travelling dates?
assistant
I would like to travel on Apr 14 and return on Apr 16.
user
Do you have any class preference?
assistant
No, I am comfortable with any of the class.
user
Do you have any connection limit?
assistant
I need connecting flight.
user
May I know your name?
assistant
I already mentioned above.
user
Sorry, there were no flights with your given connection limit.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant