Hello.
user
Hello. How can I assist you at this moment?
assistant
Betty Jackson on this end. I will be cancelling my reservation due to my health issues, can you please help me out?
user
Sure, I am happy to help you with cancelling your reservation.
assistant
Ok, I will be waiting till you check with my reservation status.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Betty Jackson, no reservation has found under your name to cancel.
assistant
Oh! That's fine, thank you for checking anyways.
user
Thank you for choosing us, have a good day.
assistant
Thank you for checking with availability.
user