Hi. I am Donna Adams.
user
Hello, how may I aid you today?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, please wait for a while.
assistant
Thank you. Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant