Hi. I am Emily Allen.
user
Hello. How can I assist you?
assistant
I want to cancel my reservation due to my health issue, can you help me over that?
user
Ok, I will help you with that.
assistant
Thanks.
user
Sorry, there is no reservation been found in our reservation records.
assistant
It's ok, not an issue. Thanks for checking my reservation status.
user
Thank you connecting our agency.
assistant