Hello.
user
Hello.
assistant
Kathleen Miller here.
user
How can I help you today?
assistant
I am frustrated with your service, why because one of your agent is changed my preferred my location with other, so can you please help me out with changing of my reservation?
user
Sorry for the inconvenience. I can help you with that.
assistant
Thank you.
user
Please wait a moment I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available on your name  Kathleen Miller.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
user
Thank you for reaching us, have a nice day Kathleen Miller.
assistant
Most Welcome.
user