Hello.
user
Hello. How may I assist you?
assistant
Due to health Issue, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you. May I know your name please?
assistant
Sure, my name is Jennifer Rodriguez.
user
Please hold on a moment.
assistant
Ok.
user
Jennifer, there is no active reservation has been found on your name.
assistant
That's ok, thank you.
user
Thank you for approaching us.
assistant