Hi,. I am Karen Thomas.
user
Hello, how may I serve you for the day?
assistant
Please change my reservation, Due to the change in my meeting place on my journey dates. Can you help me with changing?
user
Sure, we are glad to help you. Please wait for a while.
assistant
Thanks for the response. Sure, I will wait.
user
We found a reservation, please forward your new journey details.
assistant
Ok, I want to start my journey on 01/18 and return on 01/20. My boarding point is New York, NY - LGA to reach Houston, TX - HOU.
user
Thank you for sharing your details, please be on hold.
assistant
Ok, I will be much happier, if it was a direct flight.
user
We found a connecting flight with Spirit airlines. Shall I proceed?
assistant
I need a direct flight, do not proceed.
user
Ok. Thank you for choosing us.
assistant
Thanks for the information and your support.
user