Hello. I am Paul Green.
user
Hello, may I know how best I can help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to notify that, there is no active reservation found on your name.
assistant
It's ok, thank you for checking.
user
Thanks for opting us, wish you a nice day.
assistant