Hello.
user
Hello, how may I aid you?
assistant
I want to modify my reservation due to some issues, can you help me out?
user
Sure, I am here to help you. May I know your name please?
assistant
Myself Sharon Carter.
user
Ok, hold on for a moment. Let me check in our data base.
assistant
Ok.
user
Sorry Carter, there are no flights reserved on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Welcome, thank you for choosing us.
assistant