Hello.
user
Hello, what can I help you?
assistant
I am Kathleen King. I have already done with my reservation, but my cousins planned a meet suddenly.
user
Ok.
assistant
So I need to cancel my reservation.
user
Sure, please wait for a while, I will revert you.
assistant
Ok.
user
Sorry to say that, I did not found any ticket reserved under your name. I think your reservation is not confirmed last time.
assistant
Hope so, Anyway thank you for your quick response.
user
Thank you for your positive response, hope you will reach us in future.
assistant
Sure.
user