Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
user
Sure, may I know your name please?
assistant
I am Larry Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found with your name in our records.
assistant
Ok, no issues.
user
Most welcome.
assistant
Thank you for your information.
user
Thank you.
assistant