Hello.
user
Hello, how may I assist you at present?
assistant
I want to cancel my reservation as I have some health issues, so please help me to cancel.
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your name?
assistant
Sure, my name is Dorothy King.
user
Thanks for providing your name, please wait.
assistant
Ok, I will wait.
user
Thanks for your time, there was no reservation found on your name.
assistant
No issues, thanks for your response.
user
Thank you for choosing our service.
assistant