Hello.
user
Hello, how may I oblige you today?
assistant
My name is Donna Jones.
user
Ok.
assistant
I want to change my existing reservation due to postpone of my interview.
user
Sure, I will help you with that. Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant