Hi. I am Raymond Lopez.
user
Hello, how may I assist you?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me in that?
user
Sure, I will help you in that.
assistant
Thank you.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us.
assistant