Hello.
user
Hello. How can I assist you today?
assistant
I am Andrew Allen. I want to cancel my recent reservation due to bad weather conditions. Can you please help me with this?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Andrew Allen, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant