Hello.
user
Hello. How can I assist you today?
assistant
Myself John Phillips. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
user
Sure, will you please give me a moment?
assistant
Ok, thank you for your positive response.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant