Hello, I am Anna Robinson.
user
Hello, how can I help you?
assistant
Can ypu please help me in cancelling my reservation as my live show got postponed?
user
Sure, please wait a minute I will check and revert you.
assistant
Ok.
user
Unfortunately there is no reservation found on your name.
assistant
Ok, thanks for the information.
user
Thank you for contacting us, have a good day.
assistant