Hi, I am Kenneth Garcia.
user
Hello, how can I help you today?
assistant
Owing to an emergency, my live concert in Las Vegas got cancelled. Can you help me with cancellation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thanks for reaching us.
assistant