Hello.
user
Hello.
assistant
My name is Shirley Miller.
user
How may I help you?
assistant
I would like to cancel my reservation, could you help me out?
user
Sure, please hold on for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found for the given name.
assistant
That's ok. Thank you for your time.
user
Thank you for reaching us.
assistant