Hi.
user
Hello. How can I help you?
assistant
Ashley Lewis here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Yes, I can help you. Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for consulting us.
assistant