Hello.
user
Hello. How may I assist you?
assistant
I am a police officer and I have booked a flight ticket to attend a meeting but suddenly the meeting got cancelled due to rain effect, can you please help me with flight ticket cancellation process?
user
Sure, I am here to help you out.
assistant
Thank you for accepting my request.
user
May I know your name please for documentation process?
assistant
My name is Ashley Walker, you can check with this name.
user
Wait a moment please.
assistant
Sure, I can wait for you response.
user
Ashley Walker, we regret to inform you that there is no reservation found on your name in our records.
assistant
No problem with that one, I think it is not booked while I was booking the ticket. Thank you for checking my reservation status.
user
Thank you for choosing us.
assistant
Welcome.
user