Hello.
user
Hello. How may I assist you today?
assistant
I am Melissa Mitchell. Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
user
Sure, I can help you with that.
assistant
Thanks.
user
Please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Your patience is greatly appreciated. Melissa, I see that there is no reservation found under your name.
assistant
It's fine.
user
 Thank you for reaching us, get back to us if you have any queries.
assistant
No thanks. Anyway, thank you for your help.
user
You are welcome.
assistant