Hi.
user
Hello, how can I assist you?
assistant
I want to change my reservation which is done recently due to some problems, can you please help me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Jennifer Wright.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us.
assistant