Hi.
user
Hello. How may I render you today?
assistant
Due to having the cancellation of my visa, I want to cancel my reservation. Could you aid me in this with the name of Melissa Wilson?
user
Sure, please wait a while I will check and get back to you.
assistant
Sure, take your time.
user
Thanks for your time, unfortunately there are no reservation found on this name.
assistant
No problem. Thank you for your information.
user
Thanks for approaching us.
assistant