Hi.
user
Hello. How can I help you at this moment?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Myself Thomas Turner.
user
Thomas Turner, there is no active reservation found under your name in our database.
assistant
That's ok, not an issue. Thank you.
user
Thank you for opting us.
assistant