Hello, I am Matthew Lewis.
user
Hello. How can I help you today?
assistant
As my manager did not approve my leave, I would like to change my existing reservation.
user
Sure, I can help you with that.
assistant
Thank you.
user
Please wait moment, I will check your previous reservation status. There is no previous reservation available on your name Matthew Lewis.
assistant
Ok, take your time. That's ok, thank you.
user
Thank you for reaching us, have a nice day.
assistant
You are welcome.
user