Hi.
user
Hello.
assistant
My name is Emily Phillips.
user
Emily, how may I help you?
assistant
My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.
user
Please wait for a while, let me check our website.
assistant
Sure, make it fast.
user
Emily, I found your reservation and cancelled it.
assistant
That's fine, thank you so much.
user
Thank you for contacting us.
assistant