Hi.
user
Hello. How can I help you?
assistant
I would like to amend an existing reservation due to health issue, can you please help me?
user
Sure, I will help you for that. Please mention your name.
assistant
Sure, my name is Susan Clark here.
user
Ok, I found your reservation, please share me your travelling dates.
assistant
Ok, my travelling dates are Dec, 15 and Dec, 17 respectively.
user
Ok, may I know your travelling airport codes?
assistant
Ok, my travelling airport codes are AUS and HOU respectively.
user
Ok, do you have any connection limit?
assistant
Yes, flight has to be with single connection.
user
Here, I found a flight for you with single connection and ticket fare is 100 in economy class. Shall I proceed for booking?
assistant
I prefer to return in afternoon.
user
As per your requested time, no flights are available on your route.
assistant
Ok, not an issue.Thank you for your information.
user
Welcome, have a nice day.
assistant