Hello.
user
Hello.
assistant
I am Margaret Roberts.
user
How can I assist you at this moment?
assistant
Due to some personal reason, I want to cancel my reservation. Can you please help me?
user
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
It's ok, thank you.
user
Thank you for contacting us, have a nice day.
assistant