Hello.
user
Hello.
assistant
I am Margaret Smith.
user
How can I help you today?
assistant
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you help me with that?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure, take your time to check.
user
Sorry, no reservation is found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking.
user
It's my pleasure, have a good day.
assistant
Anyway, thank you for the information.
user