Hello.
user
Hello.
assistant
I am Richard Turner.
user
How may I help you?
assistant
I had planned to go on a vacation, but it was postponed due to some reasons. Can you help me in change my recent reservation?
user
Sure, just a moment please.
assistant
Sure, take your time.
user
I am sorry no reservation found on your name.
assistant
That's ok. Thank you for checking.
user
Thanks for using our service.
assistant