Hello.
user
Hello. How may I help you today?
assistant
Due to sudden work at my office, I want to change my existing reservation. Can you please change my existing reservation?
user
Ok, I am here to help you with that. May I know your good name?
assistant
I am Michael Lee.
user
Ok, wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant