Hello, I am Catherine Harris.
user
Hello, How may I aid you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting. There is reservation on your name, Shall I proceed to cancel?
assistant
Ok, proceed.
user
Your reservation is cancelled.
assistant
Thanks for your kind service.
user
Thank you.
assistant