Hello.
user
Hello, how may I assist you?
assistant
I need to make some changes in my dates of previous reservation, can you help me?
user
Sure, may I know your name please?
assistant
Sure, ticket has been booked under the name Sarah Edwards.
user
Sorry Sarah, there are no flight tickets reserved under your name.
assistant
Ok, no issues, thank you for helping me.
user
Thank you for reaching us. Have a good day.
assistant