Hello.
user
Hello, how may I help you today?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your name?
assistant
Ok, my name is Melissa Carter.
user
Wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Ok, not an issue with that.
user
Thank you for choosing us.
assistant
Anyway, thank you for your valuable information.
user
Welcome.
assistant