Hi.
user
Hello.
assistant
I am Margaret Garcia.
user
How can I aid you at this moment?
assistant
Can you help me to cancel my reservation?
user
Sure, I will help you in cancelling your reservation. Please be on hold for a moment.
assistant
Sure, I will wait for your response.
user
Margaret Garcia, no reservation found under your name in our database.
assistant
No issues, thank you for your time.
user
Thank you for utilising our service.
assistant