Hi.
user
Hello, how may I help you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Richard Brown.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Brown, there is no reservation found as per your name in our database.
assistant
That's ok, not an issue. Thank you.
user
Thank you for opting us.
assistant