Hello, I am Jennifer Walker.
user
Hello, How can I assist you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok. No problem, thank you for the information.
user
Thank you for reaching us.
assistant