Hello.
user
Hello. How may I assist you?
assistant
Can you please help me with cancelling my previous booking now?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Can I have your name please?
assistant
I am Janet Roberts.
user
Janet Roberts, we haven't found any reservation under your name in our database.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Thank you for choosing us.
assistant
Most welcome.
user