Hello.
user
Hello.
assistant
I am Rachel Allen.
user
How can I help you?
assistant
Due to heavy snow fall in our place, I would like to cancel my recent reservation. Can you help me out?
user
 Sure, we are here to help you.Please wait a while.
assistant
Ok.
user
Thanks for being waiting. There is no reservation found by this name.
assistant
Ok, thanks for your service.
user
Thank you.
assistant