Hello. I am Kimberly Nelson.
user
Hello. How may I assist you now?
assistant
I would like to change my existing reservation due to postpone of my event.
user
Kimberly Nelson, please allow me to check with your previous booking.
assistant
Sure.
user
Sorry to say, there is no flight available for your journey.
assistant
No worries, thank you for the information.
user
Thank you for connecting with our services.
assistant