Hello.
user
Hello, how may I assist you?
assistant
Myself Raymond Lopez, I want to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I can do that for you. Please wait, let me check your reservation status.
assistant
Sure, I will wait for your response.
user
Lopez, I have not found any reservation under your name in our database.
assistant
Not a big deal, anyway thank you very much for your kind service.
user
You are welcome and thank you for choosing us.
assistant