Hello.
user
Hello. How may I aid you?
assistant
I am Gregory Thomas.
user
Nice to meet you Gregory.
assistant
I want to cancel my existing reservation due to bad weather conditions, can you help me?
user
Yes, please I will help you with the cancellation of flight ticket.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant