Hello.
user
Hello.
assistant
Patrick Thompson here.
user
How can I aid you at this moment?
assistant
I would like to change my reservation which I have done long ago. Because, have done that reservation with wrong destination. Can you please help me about it?
user
Sure, I will help you with that.
assistant
Thank you.
user
There is no previous reservation found in your name Patrick Thompson.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user