Hello.
user
Hello, may I know your name please?
assistant
Paul Williams is my name.
user
How may I serve you?
assistant
My friends Death valley adventure has been cancelled, so I need to cancel my reservation. Can you please cancel my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your name. Shall I proceed with cancelling?
assistant
Yes, you can.
user
Your reservation has been cancelled.
assistant
Thanks for cancelling my ticket.
user
Thank you for choosing us.
assistant