Hello.
user
Hello, how can I help you today?
assistant
Due to an emergency I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I am here to help you. To proceed with the cancellation process, may I know your good name please?
assistant
Rachel King is my name.
user
Please wait for a while, I will database and revert you.
assistant
Ok.
user
Thanks for waiting, unfortunately there is no reservation found on your name.
assistant
Thank you.
user
Thank you for choosing us, have a good day.
assistant