Hello.
user
Hello.
assistant
I am Christopher Williams.
user
How may I assist you?
assistant
I want to change my reservation, due to heavy rainfall in New York, can you help me?
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found based on your name.
assistant
That's ok, thank you for your information.
user
Thank you for assisting us.
assistant