Hello. I am Samantha Williams.
user
Hello, how may I best assist you now?
assistant
I would like to change my existing reservation, due to sudden demise of my grand father. Can you please help me?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, I will wait for your response.
user
There is a reservation found on your name, to proceed further I need to know your new travelling dates?
assistant
My travel dates are July 13 and July 15.
user
Could you please help me with providing your corresponding airport codes?
assistant
My airport codes are DCA and IAD.
user
Do you like to go with a economy class or business class?
assistant
I am comfortable to travel in any class.
user
Ok, please wait a moment. let me search a flight for you.
assistant
Sure, take your own time.
user
Thank you for your time, we have found a Hawaiian airline, flight number-1003, connections-0 and ticket-100. Would you like me to book the ticket?
assistant
Ok, please book.
user
Your ticket has been reserved.
assistant
Thank you for your help.
user
It's my pleasure to help you.
assistant