Hello.
user
Hello, how can I best assist you today?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, may I know your name please?
assistant
I am Janet Brown.
user
Ok, please give me a moment.
assistant
Sure.
user
Thank you for waiting, there was no reservation found on your name.
assistant
No problem, Thank you.
user
Thank you for choosing us.
assistant