Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you help me?
user
Sure, may I know your name?
assistant
Myself Benjamin Hall.
user
Please wait a moment.
assistant
Sure.
user
Sorry to say, no reservation found with your name.
assistant
That's ok, thank you for the information.
user
Thanks for reaching us.
assistant