Hello. Sarah Taylor.
user
Hello. How may I help you out?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found in our database.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you.
user