Hi.
user
Hello. How can I assist you?
assistant
Anna Nelson here. I would like to change my recent reservation, can you help me with this?
user
Sure, I am happy to help you. Please wait, I will check your reservation status and get back to you.
assistant
Sure, take your own time.
user
Nelson, I have not found any reservation on your name in our database.
assistant
That's fine, not a issue. Thanks for your information.
user
You are welcome and thank you for choosing us.
assistant