Hello.
user
Hello, how can I help you today?
assistant
I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, may I know your good name?
assistant
My name is Janet Rodriguez.
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant