Hello, I am Stephen Edward.
user
Hello, how can I assist you today?
assistant
I want to change my existing reservation as my trip got postponed. Please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry Stephen Edward, no reservation found on your name in our record list.
assistant
No issues, thank you for the information.
user
Thank you for approaching us, have a nice day.
assistant