Hi.
user
Hello. How can I serve you today?
assistant
I want to cancel my recent reservation due to an health issue, can you please help me?
user
Sure, I am perky to help you in cancelling your reservation. Please, share me your name to check your reservation status.
assistant
Sure, my name is Mary Jackson here.
user
Ok, please wait for a moment. I will check your reservation status and get back to you.
assistant
Sure, I will wait.
user
Sorry to inform you that, we have not found any active reservation on your name in our records.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you for choosing us.
assistant