Hello. I am Sandra Taylor.
user
Hello, how can I serve you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, wait a second I will check the update.
assistant
Ok.
user
Sorry to inform you, there is no active reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for opting us.
assistant