Hello.
user
Hello.
assistant
I am Jacob Thompson.
user
What assistance do you require from us?
assistant
I would like to cancel my reservation as I am going to meet my sister, can you please help me out?
user
Yes, I am here to help you with that.
assistant
Thank you.
user
Please give me a moment to check the ticket status. Sorry for the inconvenience, there is no reservation found with your name in our database.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for choosing us.
assistant