Hi. I am Emma Evans.
user
Hello, how may I guide you?
assistant
I would like to book a flight ticket from HOU to CLT.
user
Sure, can I know your preferable dates?
assistant
I am planning to start my trip on 07/12 and return back on 07/14.
user
I found a flight 1012 of Delta  airlines matches with your preferences, can I proceed?
assistant
Yes please proceed.
user
Your ticket is booked.
assistant
Thank you.
user
Thank you, have a good day.
assistant