Hi. I am Jennifer Garcia.
user
Hello, how can I assist you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
It's Ok, thanks for your response.
user
Thank you for opting us.
assistant