Hello.
user
Hello, how may I be there for you?
assistant
Due to my health problem I need to cancel my reservation. Can you please cancel reservation with name Sandra Edwards?
user
Sure. Let me check the reservation list and revert you.
assistant
Ok.
user
Its unfortunate that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for consulting us.
assistant