Hello.
user
Hello. How may I help you?
assistant
I would like to cancel my recent reservation because of some personal issues, can you help?
user
Sure, I am here to help you. Can I have your name to check your reservation status?
assistant
Virginia Mitchell here.
user
Thanks for giving your name, please wait a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
It's ok, thanks for your valuable information.
user
Welcome, have a nice day.
assistant