Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Samuel Miller. I am planning to cancel my recent reservation, due to health issue.
user
Sure, I am ready to help you with that.
assistant
Can you please cancel my ticket?
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Samuel Miller, no reservation has found under your name to cancel.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us, have a good day.
assistant