Hello.
user
Hello, do you need any help from us?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, please allow me a moment.
assistant
Ok.
user
Could I have your name please?
assistant
Sure, my name is Catherine Roberts.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Oh! That's ok, thank you for giving the information.
user
You are welcome, have a great day.
assistant