Hello.
user
Hello, how may I be there for you?
assistant
Can you please change my reservation, due to an emergency?
user
Sure, will you please let me know your name?
assistant
My name is Ashley Taylor.
user
Ok, let me check the current status and revert you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, no issue. Thank you.
user
Thank you for picking us.
assistant