Hello, I am Sharon Rodriguez.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Could you please help me?
user
Ok, hold on a moment, let me check the your reservation status and get back to you.
assistant
Sure.
user
We could not found your reservation in our database.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for selecting our service.
assistant