Hello.
user
Hello. How may I help you for today?
assistant
Due to heavy tornadoes in Boston which I would like to visit, I am Planing another day to visit there, Can you please change my existing reservation?
user
Sure, let me know your name for checking your previous reservation first.
assistant
According to my knowledge, I have reserved with the name of Elizabeth Lopez.
user
I'm sorry for the inconvenience but no reservation found by your name Elizabeth Lopez.
assistant
Ok, no problem.
user
Thank you for reaching us, have a great evening.
assistant
Thank you for your information.
user
Wish you a Happy New year in advance.
assistant