Hello.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation, can you help me in doing that?
user
Sure, please help me with your name.
assistant
I am Sandra Edwards.
user
Thank you. Please be online for a while.
assistant
Sure.
user
I found your reservation. Can I cancel it?
assistant
Proceed with cancellation.
user
I have cancelled your reservation successfully.
assistant
Thank you.
user
You are welcome and thank you for choosing us.
assistant