Hello.
user
Hello. How may I help you out?
assistant
Due to bad weather, I want to cancel my reservation. Can you help me?
user
Ok, I will aid you today. May I have your name?
assistant
Kevin Wilson here.
user
Ok. Thanks for waiting, but no reservation was found on your name to proceed further.
assistant
No issue, Thanks for the information.
user
Thank you for choosing us, Have a nice day.
assistant