Hello.
user
Hello, how can I assist you today?
assistant
Please change my existing reservation owing to an emergency.
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Raymond Hill.
user
Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Thanks.
user
Thank you for reaching us, have a nice day ahead.
assistant