Hi. I am Virginia Harris.
user
Hello, what kind of help are you expecting from us?
assistant
Can you please help me in changing my existing reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
It's ok, not an issue. Thank you for your information.
user
Thank you for reaching our agency.
assistant