Hi.
user
Hello, how may I help you today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, I will help you with cancellation. May I know your good name?
assistant
My name is Shirley Lewis.
user
Please wait for a moment.
assistant
Sure.
user
Thank you waiting, sorry there is no reservation found on your name in our system data.
assistant
Thank you.
user
Thank you for visiting us, we hope see you again.
assistant