Hello.
user
Hello, how can I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name?
assistant
Sure, my name is Karen Edwards.
user
Give me a minute.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant