Hello.
user
Hello, how can I assist you?
assistant
I am Kimberly Gonzalez. I would like to cancel my recent reservation due to postpone of my event. Could you please help me?
user
Sure, please wait while I check your current reservation status.
assistant
Sure.
user
Sorry, we couldn't find any reservation on your name to cancel.
assistant
No worries, thank you for the information.
user
Thank you.
assistant