Hello.
user
Hello. How can we assist you today?
assistant
I want to cancel my ticket reservation due to some health concern, can you cancel my ticket booking?
user
Sure, I will help you. Can you please provide me your name?
assistant
My name is Andrew Anderson.
user
Andrew, let me check for your reservation status.
assistant
Sure.
user
Andrew, I have not found any reservation by your name.
assistant
That's fine, no problem with that one. Thank you for your help.
user
Thank you for choosing us and have a nice day.
assistant