Hello.
user
Hello, can you please tell me how can I assist you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Ok, I will help you in searching your reservation. Meanwhile can you please tell me your name?
assistant
Thank you, my reservation is on the name of Daniel Jackson.
user
Sorry, no reservation found on your name to change.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant