Hello.
user
Hello, how can I assist you today?
assistant
I am Patricia Thompson. Due to some emergency problem, I need to cancel my reservation. Can you please help me?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, we found a reservation on your name and it is successfully cancelled.
assistant
Ok. Thank you.
user
Thank you for reaching our service.
assistant