Hi. Rebecca Brown here.
user
Hello, how may I guide you at this moment?
assistant
Due to health issues, I need to change my existing reservation. Please help me in changing recent reservation.
user
Sure, we are here to help you in that.
assistant
Thank you.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to notify that, there is no active reservation found on your name.
assistant
Thanks for your information.
user
Thanks for communicating with us.
assistant