Hi.
user
Hello. How can I assist you at this moment?
assistant
Catherine Taylor here.
user
Glad to meet you Catherine Taylor.
assistant
I want to change my existing reservation to new dates, can you help me over that?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please be hold on for a moment and I will check your reservation status.
assistant
Sure, take your time.
user
Thank you for waiting. Sorry Catherine Taylor, no reservation has found under your name to change.
assistant
It's ok, maybe it was not done properly while booking. Anyway thanks for checking my reservation.
user
Most welcome. Thank you for choosing us, have a great day.
assistant