Hello.
user
Hello. How can I assist you today?
assistant
My friend engagement has postponed to next month, so, I want to cancel my recent reservation. Will you please help me with this?
user
Sure, I will help you with that. Will you please provide your name for checking the reservation?
assistant
Yes, I am Stephen Scott.
user
Please give me a moment. There is no reservation found under your name.
assistant
That's ok. Thank you for your information.
user
Welcome, have a great day.
assistant