Hi.
user
Hello,. Please let me know, How can I serve you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by floods. Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you for response for my request.
user
On what name, do I need to check the reservation?
assistant
Please check with the name of Kevin Harris.
user
Thanks for the details, wait for a second.
assistant
Sure.
user
Thanks for waiting. We are happy to say that, we found a reservation on your name & it has been cancelled.
assistant
Thank you for your help and support.
user
Thanks for your presence.
assistant