Hello, Benjamin Evans is my name.
user
Hello Benjamin Evans, how may I assist you today?
assistant
Due to sudden sickness from last night, I want to change my existing reservation. Can you help me with this?
user
Sure, we are gleeful to help you to change your reservation. Please hold on, I will check with the status of your reservation.
assistant
Sure, I will wait.
user
Thanks for being hold, there was no reservation found on your specified name.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing our service.
assistant