Hi.
user
Hello.
assistant
I am Kathleen Carter.
user
Do you want me to help you with anything?
assistant
I want to change existing reservation, due to the heavy rains. Can you help me?
user
Sure, I will help you that. Give me a second.
assistant
Ok.
user
I am sorry to say that there is no reservation found on your name.
assistant
It's ok, thank you for searching.
user
Thank you for your contacting us. Have a nice day.
assistant