Hello.
user
Hello, how may I serve you at this moment?
assistant
I am Frank Anderson. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant