Hello.
user
Hello. How may I aid you at this minute?
assistant
I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Ok, I will help you with that. Can I know your name?
assistant
Thank you for accepting my request. Myself William Thompson.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for consulting us.
assistant
Thank you for your information.
user