Hi, can you assist me to change an existing reservation?
user
Sure, may I know your name to proceed further?
assistant
Sure, this is Ashley Walker.
user
Thank you for providing. Please give me moment to check the details.
assistant
My journey is from TX-DFW to TX-AUS.
user
Unfortunately, there is no reservation found under your name.
assistant
OK, no problem.
user
Thank you for contacting us. Have a great day.
assistant
Thank you.
user