Hello.
user
Hello. How can I help you?
assistant
I would like to change my reservation which is under my name, as my business meeting has been postponed. Can you please help me with that?
user
It's my pleasure to help you with your concern. May I know your name to check with the status?
assistant
Sure, my name is Carol Rodriguez.
user
I request you to please wait for a while.
assistant
Ok, take your own time.
user
Thank you for waiting.
assistant
You are welcome.
user
Carol Rodriguez, I am afraid that there is no active reservation found under your name to amend.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching our service.
assistant