Hi.
user
Hello, how can I aid you?
assistant
I would like to change my existing reservation as my plan to go on a vacation got postponed. Can you help me with it?
user
Sure, I am willing to help you. May I know on which name the reservation was done?
assistant
My name is Carolyn Taylor.
user
Ok, please stand by I will get back to you.
assistant
Sure.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant