Hello.
user
Hello, how can I address you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, provide your name to check it from my database.
assistant
Edward Clark here.
user
Please give me few seconds to retrieve your data from database.
assistant
Sure.
user
We regret you to inform that there is no active reservation found on your name.
assistant
Not an issue. Thank you for the help.
user
Thank you for contacting us.
assistant