Hello.
user
Hello, how can I assist you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know your name please?
assistant
Thank you for accepting my request, myself John Green.
user
Ok, please wait for a moment.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant