Hello.
user
Hello.
assistant
My name is Brian Martin.
user
How can I assist you today?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me for that?
user
Sure, I will help you on that. Please give me a moment.
assistant
Sure, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Welcome, have a great day.
assistant