Hi.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, which is done earlier. Can you help me?
user
Sure, I will help you.
assistant
Thank you for your response.
user
May I know your good name please?
assistant
Sure, I am Ronald Turner.
user
Please wait for a while.
assistant
SUre.
user
Thanks for your time, We found a reservation in your name and it has been cancelled.
assistant
That's ok, thanks for your kind help.
user
Thank you for reaching us.
assistant