Hello.
user
Hello, how can I help you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your good name?
assistant
Sharon Scott.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant