Hello.
user
Hello. How may I aid you today?
assistant
Could you please help me to change my existing reservation due to postpone of my trip?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Patrick King.
user
Please wait for a while.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
Not a problem, thank you for the information.
user
Thank you for reaching us, have a great day.
assistant