Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Please help me to change an existing reservation due to my trip got postponed.
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Brenda Mitchell.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thanks for approaching us.
assistant