Hello.
user
Hello, how can I assist you?
assistant
I am Michelle Walker, I want to cancel my reservation due my bad heath I can not tarvel.
user
Ok.
assistant
Please help me with cancellation.
user
Sure, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant