Hi, I am Samantha Edwards.
user
Hello, what can I do for you now?
assistant
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
user
Sure, I can cancel your reservation right now. Just give me a minute please.
assistant
Sure.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for contacting us, have a great day.
assistant