Hi. My name is William Gonzalez.
user
Hello, how can I aid you today?
assistant
I need you help in cancelling my reservation, due to cancellation of my visa.
user
Sure, please give me a minute.
assistant
Ok, take your time.
user
Thanks for your time, no reservation was found based on your schedule.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant