Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change the reservation as I am not feeling well?
user
Sure, I will help you.
assistant
Thank you for your concern.
user
Can I know your name please?
assistant
Sure, my name is Donald Harris.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry Donald, there is no active reservation found with your name.
assistant
Not a problem, it might not booked properly at the time of booking. Anyways thank you for the information.
user
Most welcome.
assistant