Hello.
user
Hello. How can I help you?
assistant
Donald Martinez here. I want to cancel my reservation due to my wife's health issues. Can you help me?
user
Please wait a while.
assistant
Ok, take your time.
user
There is no reservation on your name in our database.
assistant
Oh! That's fine, thank you for checking.
user
Thank you for opting us.
assistant
Most welcome.
user