Hello.
user
Hello, how can I provide assistance to you?
assistant
I made a reservation earlier to participate in a  bike race, Unfortunately I met with an accident while practising. Can you please help me in cancelling my reservation?
user
Sure, we are here to assist you. May I know your good name?
assistant
Jacob Lopez here.
user
Please wait for a while. I will check the reservation list and let you know.
assistant
Sure, I will wait.
user
Thanks for your valuable time. Sorry to inform you that there was no reservation found on your name.
assistant
Not an issue, thank you for your quick response.
user
Thank you for choosing our service.
assistant