Hi.
user
Hello.
assistant
Mary Young here.
user
How may I render you at this moment?
assistant
Can you cancel my flight ticket reservation?
user
Sure, may I know your good name please?
assistant
I am Mary Young.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no recent reservation found on your name in our records.
assistant
Not a problem. Thank you.
user
Thank you for reaching us.
assistant