Hello. I am Joshua Thomas.
user
Hello, welcome to flight booking agency. Joshua, how can I help you today?
assistant
There is plan to visit Times Square with my friends, but as of sudden I got a call from my father to meet him. So, I need to cancel my previous reservation.
user
Sure, please allow me a moment while I check for a previous reservation in our data base.
assistant
Sure, take your own time.
user
Your patience is greatly appreciated. Joshua, there is no reservation found under your name.
assistant
It's fine. Anyway, thank you very much for your help.
user
You are most welcome. Thank you for contacting our service.
assistant