Hello.
user
Hello, how can I help you today?
assistant
Please change my existing reservation, due to sudden work at my office.
user
Sure, we are here to help you. May I know your name?
assistant
I am Melissa Hall.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, Thank you.
user
Thanks for approaching us.
assistant