Hello.
user
Hello, how may I reach out to you?
assistant
I am Karen Martin. As my interview got postponed, I need to cancel my reservation. Can you please cancel my reservation?
user
Sure, let me check the reservation list and revert you.
assistant
Sure.
user
We found a reservation on your name. Shall I proceed to cancel it?
assistant
You can cancel.
user
Ok, your reservation has been cancelled and the refund amount will be sent to your back accounts in 2 to 3 working days.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant