Hello.
user
Hello, how can I help you?
assistant
I would like to spend some more time with my parents, can you help me in changing the reservation?
user
Sure, could you provide me your name for further process?
assistant
My name is Paul Lewis.
user
Sorry Paul, no active reservations in our database to find.
assistant
That's fine, thank you for the information.
user
Do you need any other help?
assistant
No, thank you.
user
Ok, thank you for contacting us.
assistant
Welcome.
user