Hi.
user
Hello.
assistant
I am Mary Brown.
user
How can I assist you today?
assistant
Actually I am an old person and I don't know how to change a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket booking?
user
Sure, will you please give me a moment?
assistant
Thank you and I will wait for your response.
user
Your reservation is found. Will you mention your travelling dates please?
assistant
Sure, my travel dates are 12/22 and back on 12/24.
user
Please provide your airport codes.
assistant
My airport codes are from SEA to DFW.
user
There is a flight with price 100 and the connections 1 is available. Shall I confirm?
assistant
Yes, you can confirm my flight ticket booking.
user
Your ticket is booked. The flight number is 1007 and the airline is Southwest.
assistant
Thank you so much for your quick help in changing my flight ticket.
user
Welcome, have a great day.
assistant
Welcome.
user