Hi.
user
Hello.
assistant
I am Carol King.
user
I hope you are good today, how can I help you King?
assistant
As I have fallen sick suddenly due to bad weather, I would like to change my recent reservation. Can you help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a while, I will check and inform you.
assistant
Sure, I will stand by.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, thank you for your time in checking.
user
Thank you for opting us, have a nice day.
assistant