Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Michelle Wright, can you cancel my recent reservation?
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure, get back with the proper information.
user
Michelle Wright, there is no active reservation found under your name in our database.
assistant
It's ok, thanks for your information.
user
Thank you for contacting us.
assistant