Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Jonathan Anderson, I need to change my recent reservation.
user
Sure, I will help you with that. Please wait a moment.
assistant
Sure, I will wait here for you.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant