Hello.
user
Hello, how can I provide assistance to you?
assistant
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Could you please aid me to change it?
user
Sure, I will help you with that. Can I have your name please to check the status of your reservation?
assistant
Sure, my name is Kenneth Garcia.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
That's Ok, thanks for your assistance.
user
Thank you for availing us.
assistant