Hello.
user
Hello. How can I help you?
assistant
I am Scott Robinson. I am planning to cancel my recent reservation, due to some work. Can you please cancel my ticket?
user
Sure, I will help you.
assistant
Thank you.
user
There is no reservation on your name in our database.
assistant
That's fine. Thank you for your quick response.
user
Thank you for choosing us. Have a nice day.
assistant