Hello.
user
Hello. How can I assist you?
assistant
I have to cancel my flight ticket reservation that I have to travel to other place on the same date to attend an important meeting, can you help me?
user
Sure, can I know your name please?
assistant
Thank you and my name is Elizabeth Gonzalez.
user
Sorry Gonzalez, there is no reservation found on your name.
assistant
Ok, no problem with that one, thank you for your quick help.
user
Thank you for approaching us.
assistant
Welcome.
user