Hi.
user
Hello. How can I serve you?
assistant
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, I can help you. May I know your name?
assistant
I am Rebecca Parker.
user
Please wait a while.
assistant
Ok.
user
Thanks for being waiting. I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you.
user
Thank you for choosing us.
assistant