Hello, I am Sandra Martinez.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation, as my football match got cancelled due to bad weather. Could you please help me in cancelling?
user
Sure, please wait a moment.
assistant
Ok.
user
We are hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thank you for your service.
user