Hello.
user
Hello, How can I guide you today?
assistant
I am Emily Robinson, I want to change my reservation as my plan to meet my client is postponed. Can you change my reservation?
user
Sure, I am here to serve you. Please be on hold, meanwhile I will check your reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name, to change it.
assistant
Ok, thank you for the information.
user
Thank you for your presence.
assistant