Hello, Jason Young here.
user
Hello, how may I serve you today?
assistant
Owing to emergency, I need to cancel to my recent reservation. Please help me with that.
user
Sure, we are here to help you. Please wait for a while.
assistant
Thank you. Sure.
user
Sorry to inform you that we did not find any reservation with your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant
Most Welcome.
user