Hi.
user
Hello, how can I help you?
assistant
I am Brian Johnson.
user
Ok.
assistant
I need to cancel my reservation due to postponement of my business trip. Would you aid me in this?
user
Sure, I will help you in cancelling.
assistant
Thank you.
user
Sorry, no reservation found on your name.
assistant
Not a problem.
user
Thank you for approaching us.
assistant
Thank you for your help.
user