Hello.
user
Hello. How may I aid you?
assistant
Due to my ill health, I need to take rest. Please cancel my recent reservation.
user
Sure, may I know your name please?
assistant
My name is Margaret Smith.
user
Please wait for a while.
assistant
Sure.
user
Sorry Smith, there is no reservation found basis on your name.
assistant
Ok, thank you for your information.
user
Thank you for choosing us.
assistant