Hello.
user
Hello. How may I assist you?
assistant
Karen Garcia here. Due to my ill health, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please, let me check with that.
assistant
Sure.
user
Karen Garcia, we haven't found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant