Hello.
user
Hello, how can I help you today?
assistant
Due to heavy storms in my visiting place, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, may I know your good name?
assistant
My name is Stephanie Carter.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant