Hello.
user
Hello.
assistant
Amy Lee here.
user
How may I assist you at this moment Lee?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.
assistant
Sure, please carry on.
user
We regret to inform you that there is no reservation on your name in our records.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us, have a great day.
assistant