Hello. I am George Nelson.
user
Hello, how may I aid you today from my end?
assistant
I would like to change my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you. Sure.
user
Sorry  George Nelson, there is no reservation on your name in our database.
assistant
Ok no problem, thank you for reaching us.
user
Thank you for reaching us.
assistant