Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my recent reservation due to my bad health. Can you cancel my reservation?
user
Sure, please share me your good name.
assistant
My name is Anna Lopez.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for opting us.
assistant