Hello.
user
Hello, how can I help you?
assistant
Patrick Rodriguez here. I would like to cancel my previous booking, can you please help me?
user
Sure, give me a minute.
assistant
Take your time to check.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's fine, thank you for checking.
user
Thank you for reaching us.
assistant
Most welcome.
user