Hello.
user
Hello, how may I help you today?
assistant
I am willing to cancel my recent reservation. Can you please help me for this?
user
Sure, we are here to help you. May I know your name please to proceed further?
assistant
Thank you very much for quick access. Myself Ronald Rodriguez.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Not a big problem, anyhow thank you very much for your service.
user
Thanks for contacting us.
assistant