Hello.
user
Hello. What can I do for you today?
assistant
My name is Joseph Brown, I want to cancel my reservation as my family meeting at New York is cancelled. Can you hep me?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant