Hi.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I am glad to help you.
assistant
Thank you.
user
On whose name, you want to cancel the reservation?
assistant
Sure, my name is George Brown.
user
Ok, please wait for a few minutes.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for choosing us.
assistant