Hello.
user
Hello. How can I aid you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Sure, my name is Matthew Gonzalez.
user
Sorry Matthew Gonzalez, there are no flights reserved on your given name formerly.
assistant
Ok, no issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user