Hello, I am Justin Robinson.
user
Hello, how may I oblige you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant