Hi.
user
Hello.
assistant
I am Richard Thomas.
user
How can I aid you?
assistant
I will be changing my recent reservation today, can you help me?
user
Sure, give me a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! That's very sad to know. Thank you for checking anyways.
user
Thank you for opting us.
assistant
Most welcome.
user