Hi.
user
Hello. How may I assist you?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Sharon Campbell.
user
Please hold on a moment.
assistant
Sure.
user
Sharon Campbell, no reservation has been found on your name in our database.
assistant
Not a problem, thank you for checking.
user
Thank you for choosing us.
assistant