Hello.
user
Hello, how best I can support you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
Let me know your name?
assistant
My name is Dennis Anderson.
user
Thanks for providing your name, please wait and I will check with the reservation on your name.
assistant
Sure, take your time.
user
Sorry to inform you that, there was no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for availing our service.
assistant