Hello,.
user
Hello.
assistant
I am Carol Martin.
user
How can I aid you?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, I will help you. Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
There is no active reservation on your name.
assistant
Ok, no issue. Thank you.
user
Thank you.
assistant