Hello, I am John Hall.
user
Hello, how can I address you?
assistant
Due to bad whether at my destination I need to cancel my reservation, can you please help me in cancelling?
user
Sure, I am happy to help you. Please wait for a while, I will check the reservation list and revert to you.
assistant
Ok.
user
Unfortunately, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your response.
user
Thanks for reaching us and have a nice day.
assistant