Hello, I am Nancy Campbell.
user
Hello, how can I amend you today?
assistant
I want change my reservation as in new reservation I want a direct flight for my journey. Can you help me with this?
user
Sure, we are glad to help you to change your reservation. Kindly please mention your name.
assistant
I have already provided.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for your patience, there was no reservation found on your specified name.
assistant
Ok, Thank you for your service.
user
Thank you for opting our agency.
assistant