Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my recent reservation because the business meeting got cancelled. Can you help me?
user
Sure, may I know your name please to check the reservation status?
assistant
My name is Lisa Mitchell.
user
There is no reservation found with your details, Lisa.
assistant
It's ok, thank you for searching.
user
Thank you for choosing us.
assistant