Hello.
user
Hello, how can I help you?
assistant
I am Amy Phillips want to cancel my reservation due to health issues. Can you please help me in cancelling my reservation?
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Thank you for your response.
user
Thank you for choosing us.
assistant