Hi.
user
Hello. How can I assist you?
assistant
Please change my existing reservation which I have done previously with my name Edward Moore.
user
Sure, let me check our website. Please give me a moment.
assistant
Sure, take your time.
user
Sorry Moore, no reservation is available on your name.
assistant
It's ok, thanks for checking.
user
Thank you for contacting us, have a nice day.
assistant