Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation due to some issues, can you please help me with that?
user
Sure, we are here to help you. May I know your good name?
assistant
Sure, I am Jason Hall.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant