Hello.
user
Hello. How can I assist you today?
assistant
I am Elizabeth Clark. As my exam is postponed, I want to cancel my reservation. Can you help me?
user
Sure, please allow me a moment to check for the previous reservation in our data base.
assistant
Ok.
user
Your patience is greatly appreciated. Elizabeth, there is no reservation found under your name.
assistant
No issue, thank you for your time.
user
You are welcome. Thank you for contacting us.
assistant