Hello.
user
Hello, how may I support you today?
assistant
My name is Brandon Adams. I want to cancel my reservation due to bad weather condition.
user
Sure, please wait for a while, let me check your reservation in our database and let you know.
assistant
Ok.
user
Thanks for waiting, sorry, unfortunately no reservation found with provided name.
assistant
No problem, thanks for your quick response.
user
Thanks for picking us, have a good day.
assistant