Hi.
user
Hello.
assistant
Patrick Mitchell here.
user
Patrick, how may I help you?
assistant
Can you please cancel my recent booking? As I'm feeling sick.
user
Sure, please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry, no reservation is found by your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant