Hi.
user
Hello, how may I help you today?
assistant
Melissa Young here.
user
Glad to meet you, Young.
assistant
I would like to cancel my reservation for my exams, can you help me?
user
Sure, I will help you with this.
assistant
Thanks.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry Young, there is no reservation found as per your name to cancel your reservation.
assistant
Oh! No issues with it, thanks for checking.
user
You are welcome and have a nice day.
assistant
Most welcome.
user