Hello.
user
Hello, how can I help you?
assistant
Can you aid me to change my reservation due to emergency?
user
Yes, I am here to aid you. May I know your name please?
assistant
Thank you. Cynthia Lewis here.
user
Ok, please wait a minute I will get back to you.
assistant
Ok.
user
Thank you for your time, sorry to inform we didn't find any reservation on your name.
assistant
Thank you for the help.
user
Thank you for reaching us, have a nice day.
assistant