Hi.
user
Hello, In what way shall I assist you for the day?
assistant
Could you please cancel my recent reservation?
user
Sure, may I know your good name please?
assistant
My name is Andrew Perez.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Not a problem, thank you.
user
Thank you for choosing us.
assistant