Hello.
user
Hello. How could I aid you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me ?
user
On which name your ticket has been reserved?
assistant
My name is George Davis.
user
Please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found with your given name in our data.
assistant
That's ok, thank you for your information.
user
Thank you for opting us.
assistant