Hi.
user
Hello, how can I help you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, may I know your name?
assistant
I am Samuel Wright.
user
Please wait a second.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for availing us.
assistant