Hi.
user
Hello, how may I aid you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you. May I know your good name please?
assistant
My name is Mark King.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found on your name to cancel.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us.
assistant