Hello.
user
Hello. How may I serve you the best today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your name please?
assistant
My name is Stephanie Walker.
user
Just give me a moment.
assistant
Ok.
user
I found a reservation on your given name and it has been cancelled successfully.
assistant
Ok, thank you for the help.
user
Thank you for choosing us.
assistant