Hello.
user
Hello, how can I assist you?
assistant
I am Emily Lopez. I want to cancel my reservation.
user
Sure, please wait a moment I will check the reservation in your name and revert you.
assistant
Ok.
user
We are very sorry to notify you that there is no reservation found in your name.
assistant
Ok, not an issue. Thanks for the information.
user
Thanks for choosing us, have a nice day.
assistant