Hello.
user
Hello, how may I serve you today?
assistant
Prepone plan came into picture owing to announcement of birth of baby boy. So I need to change an existing reservation.Can you please help me?
user
Sure, can you please share your name?
assistant
My name is Scott Wilson.
user
Ok, please stand by.
assistant
Sure.
user
Thanks for your time, no reservation found with your name.
assistant
Ok, thanks for your information.
user
Have a nice day.
assistant