Hello.
user
Hello, how may I best help you?
assistant
I would like to cancel my recent reservation which has done on my daughter birthday.
user
Ok, may I know your good name to cancel your reservation?
assistant
Sure, I am Karen Roberts.
user
Thanks for providing your name.
assistant
OK.
user
Please wait a moment. Sorry there is no reservation found on your name.
assistant
Ok, no problem at all. Thanks for your response.
user
Thanks for connecting with us. Have a nice day.
assistant