Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my ticket booking, can you please help me in that one?
user
Sure, may I know your name?
assistant
Yes, my name is Brian Johnson.
user
There is a reservation on your name, I have successfully cancelled your reservation.
assistant
Thank you so much for your help in my ticket cancellation.
user
Thank you for reaching us.
assistant
Most welcome.
user