Hi.
user
Hello. How can I assist you today?
assistant
Samantha Martinez here. I would like to change my reservation due to financial issue.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure, take your time.
user
Samantha, there is no reservation found under your name.
assistant
Not an issue, thank you for checking.
user
Thank you for reaching us.
assistant