Hello.
user
Hello, how may I aid you?
assistant
I am Michael Robinson.
user
Nice meeting you Robinson.
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Sorry, we couldn't found any reservation on your name in our records.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing our agency.
assistant