Hello, Gary Scott here.
user
Hello, Gary Scott, how can I provide assistance to you?
assistant
Due to some medical emergency I would like to cancel my recent reservation. Can you help me in doing tis?
user
Sure, we are gleeful to help you. Please hold on for sometime.
assistant
Ok.
user
Sorry, we did not find any reservation based on your good name.
assistant
It's ok, no problem. Thanks for your valuable information.
user
Thanks for contacting us, have a great day.
assistant