Hello.
user
Hello, how may I aid you?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
user
Sure, may I know your name please?
assistant
Sure, I am Benjamin Walker.
user
Wait a while, kindly.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant