Hello.
user
Hello, how may I help you today?
assistant
I am Dorothy Rodriguez. I need to amend my reservation on your name, can you help me out?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Please wait for a mean while.
assistant
Sure.
user
Sorry Dorothy, there is no reservation found as per your name to change your reservation.
assistant
That's ok, no problem. Thank you for reaching us.
user
You are welcome.
assistant