Hello.
user
Hello.
assistant
I am Mary Parker.
user
How can I aid you?
assistant
My concert has been cancelled due to some issues, can you cancel my reservation?
user
Sure, give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for reaching us.
assistant
You are welcome.
user