Hi, I am Frank Rodriguez.
user
Hello, what can I do for you today?
assistant
I made a reservation earlier this week to give a seminar but due to some technical issues I need to change an existing reservation. Can you help me in changing an existing reservation?
user
Sure, please wait a while. I will check and get back to you.
assistant
Ok.
user
Thank you for being wait. Unfortunately there is no reservation found matching your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for consulting us.
assistant