Hi.
user
Hello. How can I serve you?
assistant
This is Kenneth Carter want to book a flight ticket from OAK to CLT, can you please help.
user
Sure. Can I know your travelling dates?
assistant
I want to travel in the month of Dec from 1st to 3rd.
user
Do you need any break?
assistant
I want a direct flight.
user
What are your preferable timings to travel?
assistant
Please make sure that return time is in afternoon.
user
Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.
assistant
Sure, take your time.
user
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
That's ok, no problem, thank you.
user
Thank you for reaching us.
assistant