Hi.
user
Hello, how can I help you today?
assistant
Owing to an emergency, my meeting with client got cancelled. So I request you to cancel my existing reservation.
user
Sure, I am glad to help you. May I know your good name to proceed further?
assistant
Sure, I have a existing reservation with name Jerry Brown.
user
There is no reservation found on your name in our database.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for choosing us.
assistant