Hi.
user
Hello, good afternoon.
assistant
Is this legacy agency?
user
Yes, you are in right place.
assistant
Myself Linda Allen.
user
How can I assist you Allen?
assistant
 I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation.
user
Sure, wait a while I will check and let you know.
assistant
Ok, take your time.
user
Allen, there is no reservation found on your name.
assistant
No issue. I will find another alternative. Thank you for checking.
user
It's my pleasure to serve you.
assistant