Hello, myself Larry Carter.
user
Hello, what can I do for you?
assistant
I recently reserved a ticket to give a visit to my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please help me with this?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
It's ok, not a problem. Thanks for your prompt response.
user
Thanks for connecting with us. Have a great day.
assistant