Hi.
user
Hello, how may I help you?
assistant
I want to change my reservation due to postponement of my exams, can you please help me out?
user
Sure, I can help you out. May I know your name please?
assistant
I am Linda Gonzalez.
user
Ok, please wait.
assistant
Ok.
user
I regret that there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your response.
user
Thanks for availing our services.
assistant