Hi.
user
Hello. How can I help you?
assistant
I would like to cancel my recent reservation, due to sudden demise of my grand father I am not able to attend business meeting, which was going to be held at Washington. Can you please help me in cancellation?
user
Sure, I will help you to cancel your reservation. Please mention your name.
assistant
You can check the reservation with the name of Edward Gonzalez.
user
Please give me a moment.
assistant
Sure, I would be waiting for your quick response.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Not a problem, thank you for your information.
user
Welcome, have a nice day.
assistant