Hello.
user
Hello.
assistant
I'm John Clark.
user
How may I aid you today?
assistant
My scheduled examination dates has been postponed. So, I would like to change my existing reservation. Can you please help me with that?
user
Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.
assistant
Sure, take your time.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user