Hello,.
user
Hello, how may I help you?
assistant
I want to cancel my reservation as my adventure trip got cancelled. Can you help me?
user
Sure, I will assist you.
assistant
Thank you.
user
May I know your name?
assistant
Virginia Scott, is my name.
user
Please be on hold.
assistant
Sure.
user
We are happy to inform you that I found a reservation in your name and it has been cancelled. Thank you for reaching us.
assistant
Thanks for the information.
user