Hi.
user
Hello, how can I help you today?
assistant
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am glad to help you with that. Can you please share your name?
assistant
Sure, my name is Ashley Brown.
user
Ok, please hold on for a while. Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for reaching us, have a nice day.
assistant