Hello.
user
Hello.
assistant
Myself Andrew Wilson.
user
Andrew Wilson, how can I aid you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Hold on for a moment. Let me check.
assistant
Ok, I will wait for your response.
user
Sorry Andrew Wilson, there are no flights reserved on your given name formerly.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, thank you for choosing us. Have a great day.
assistant