Hello.
user
Hello, how can I help you now?
assistant
I am Mark Scott.
user
Ok.
assistant
I am planning to change my existing reservation, due to some work. Can you please change my reservation?
user
Sure, I will change with that. Please wait for a while. Sorry Scott, there is no reservation found on your name.
assistant
That's fine.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for helping me out.
user
You are welcome.
assistant