Hi.
user
Hello.
assistant
Myself Brian Perez.
user
How can I assist you?
assistant
I want to cancel my reservation as I met with an accident, can you please do that for me?
user
Sure, I will help you to cancel your reservation.
assistant
Sure.
user
Give me a moment.
assistant
Ok, I will wait for your response.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Not an issue, thank you for checking.
user
Welcome, have a nice day.
assistant