Hi.
user
Hello, how may I assist you today?
assistant
Sharon Young is my name. Please help me out in cancelling my ticket because my trip planning got postponed to next year.
user
Sure, we are here to assist you.
assistant
Ok.
user
Please wait for a while.
assistant
OK.
user
Sorry to inform you that, there is no reservation found in your name to cancel.
assistant
That's ok, not a problem.
user
Thank you for opting us.
assistant
Thank you.
user