Hello.
user
Hello. How can I assist you today?
assistant
I want to change my reservation, due to some problems I am not travel those dates, can you please change my travel dates?
user
Sure, please mention the name for checking the reservation.
assistant
Sure, my name is Frank Gonzalez.
user
Please give me a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant