Hi.
user
Hello. How can I help you today?
assistant
Please help me in cancelling my recent reservation.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Ronald Moore.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant