Hi.
user
Hello.
assistant
Patrick Williams here.
user
How can I help you?
assistant
I would like to change my recent reservation because of some personal health issue. Can you help me to change this reservation?
user
Sure, I'll help you in that. Please be on hold.
assistant
Sure.
user
There is no reservation found under your name to do changes in that.
assistant
That's fine, thanks for your information.
user
Thank you for choosing us.
assistant