Hello.
user
Hello. How may I assist you today?
assistant
I am willing to cancel my recent ticket because the planned event is cancelled suddenly due to some financial issues. Can you please help me out?
user
Sure, I am here to help you but I need your name to cancel that reservation.
assistant
Thank you for your positive response. My name is Samantha Edwards.
user
Based on your request, I found a reservation with your name and cancelled it.
assistant
That's great, thank you for your help in ticket cancellation.
user
Thanks for choosing us, have a great day ahead.
assistant
My pleasure.
user