Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation, can you please assist me?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
My name is Jack Lopez.
user
Please hold on a moment.
assistant
Sure.
user
Jack Lopez, no reservation has been found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for informing me.
user