Hi.
user
Hello. How may I assist you?
assistant
As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?
user
Sure, I am glad to help you.
assistant
Thank you for considering my request.
user
May I know your name?
assistant
Sure, I am Joseph Campbell.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there are no reservation found on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for choosing us.
assistant