Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I am glad to help you with that. Can you please share your name?
assistant
Susan Thompson here.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database.
assistant
Ok no problem, thank you for reaching us.
user
Thank you for reaching us, have a nice day.
assistant