Hello, I am Carolyn Taylor.
user
Hello. How may I abet you today?
assistant
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, please wait for a while.
assistant
Ok.
user
I regret that there is no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for reaching our agency.
assistant