Hello.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, may I know your name?
assistant
Sure, my name is Stephen Taylor.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there are no active reservations on your name to change.
assistant
Ok, no problem.
user
Thank you for reaching our service.
assistant
Thank you for checking.
user