Hello.
user
Hello.
assistant
I am Brenda Turner. I would like to change my existing reservation, due to my examination dates has been postponed.
user
What kind of help are you looking from us?
assistant
Can you please help me in changing?
user
Sure, we will help with it.
assistant
Thank you.
user
Can you please wait for a moment while I am checking the reservation list?
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant