Hello,. I am Kevin Turner.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation as my tour got postponed. Please help me out.
user
Sure, I can help you with that. Please stand by I will get back to you.
assistant
Ok, take your time.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
No issues, thank you.
user
Thank you for opting us, have a nice day.
assistant