Hello.
user
Hello. How can I assist you today?
assistant
Myself Patricia Nelson. For some issues I want to cancel my reservation, can you please help me with it?
user
Sure, please allow me a moment while I check for the previous reservation in our data base.
assistant
Sure.
user
Your patience is greatly appreciated. Patricia, there is no reservation found under your name.
assistant
It's ok. Thank you for the information.
user
You are welcome. Thank you for contacting us.
assistant