Hello.
user
Hello.
assistant
Amy Campbell here.
user
Amy, how can I assist you?
assistant
I have planned to visit my friends for giving a sudden surprise.But unfortunately, they are went to another place. So I want to change my reservation.Can you please help me for that?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found by your name.
assistant
Any way, thank you for the information.
user
Thank you for contacting us.
assistant