Hi,.
user
Hello, how may I assist you today?
assistant
I have planned for a trip and made a reservation yesterday. But now some friends have a problem to visit the trip. So, I want to cancel my reservation. Can you help me with that?
user
Sure, I will help you. Can I know your name?
assistant
Thank you. Sure, Jerry Jones is my name.
user
Please, wait a minute.
assistant
Sure.
user
Sorry, we could not find any reservation on your name.
assistant
Ok, thanks for your kind information.
user
Thank you for availing us.
assistant