Hi.
user
Hello, how can I assist you?
assistant
I am not feeling well to travel due to suddenly fallen sick so, I want to cancel my recent reservation.
user
Ok, may I know your name please?
assistant
Sure, my name is Brenda Thompson.
user
Please wait a minute I will get back to you.
assistant
OK.
user
Thanks for your time, sorry to say no reservation found with your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for the information.
user