Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, I am here to help you with that. can you please share me your name?
assistant
Sure, I am Robert White.
user
Please hold on for a while.
assistant
Ok.
user
Sorry, there is no active reservation found on your name in our database.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant