Hello.
user
Hello, how can I aid you today?
assistant
Due to our family meeting has been postponed, so I want to change my existing reservation.
user
Ok, I can help you with that. May I know your name?
assistant
Amy Perez here.
user
Please wait for a while. I will get back to you.
assistant
OK.
user
Thanks for waiting. We have found a reservation on your name. Can I know your new journey details?
assistant
I want to change from Chicago, IL - ORD on 10/28 to Austin, TX - AUS on 10/30.
user
Please hold on. I will check and let you know.
assistant
OK.
user
Thanks for your patience. There is a flight with airline number 1019 and airline name is JetBlue. Price of ticket is 200. Shall I proceed further with this booking?
assistant
Ok, you can proceed with Jet Blue airline.
user
Your reservation has been confirmed.
assistant
Thank you for helping.
user
Thank you for connecting with us. Have a happy journey.
assistant