Hello.
user
Hello. How may I assist you today?
assistant
My name is Betty Taylor. I want to change my reservation which I had done recently. Can you help me?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Ok, take your time, I will wait.
user
Betty, I did not find any reservation with your name in my database. Thank you for reaching us.
assistant
Ok, may be my friend did not done my reservation properly. Thank you for assisting me.
user
You are welcome.
assistant