Hello.
user
Hello, how can I render you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Thanks for that. Sure, my name is Susan Baker. Please check the reservation status on this name.
user
Ok, please wait a moment.
assistant
Sure, I'll wait for your response.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for reaching us.
assistant