Hi.
user
Hello, how can I assist you?
assistant
Owing to an emergency, my planned trip to Washington with my friends has been cancelled. So I want you to cancel my recent reservatio?
user
Sure, may I know your good name please?
assistant
Sure, my name is Robert Rodriguez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found with your name.
assistant
Ok, no worries at all. Thanks for your assistance.
user
Thank you.
assistant