Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation which was done yesterday, as my plan to visit Chicago to meet my uncle got postponed. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Eric Jackson.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation found under your name.
assistant
Ok, thank you for the information.
user
Most welcome.
assistant