Hi.
user
Hello, how may I aid you today?
assistant
I'm Linda Williams. I want to cancel my reservation because of some health issue, can you please help me with that?
user
Sure, I will help you with this. Please wait for a mean while.
assistant
Sure.
user
Sorry Williams, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok, thank you for your service.
user
You are welcome and hope you have we will meet again.
assistant