Hi. Cynthia Clark here.
user
Hello. How may I assist you?
assistant
Can you cancel my flight ticket reservation? As my business meet is being postponed to some other date in New York.
user
Sure, please wait for a moment to check your status.
assistant
Ok.
user
I have successfully cancelled your ticket.
assistant
Thanks for your help.
user
Thank you for choosing us, have a nice day.
assistant