Hi.
user
Hello, how may I aid you today?
assistant
Can you help me with cancelling my recent reservation?
user
Sure, we are happy to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, I am Gregory Hill.
user
Please be on hold.
assistant
Sure.
user
We found a reservation on your name. As per your request ticket has been cancelled.
assistant
It's ok, thanks for your information.
user
Thank you.
assistant