Hello. I am Rebecca Campbell.
user
Hello, how could I assist you?
assistant
Can you please cancel my existing reservation due to climate issue at my destination?
user
Please wait for a while, let me check and back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your given information.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thanks for your service.
user