Hi.
user
Hello. How can I assist you?
assistant
As my cricket match got cancelled, can you help me to cancel my recent reservation.
user
Sure, I will help you to cancel your reservation. Give me a moment. May I know your name?
assistant
Sure, my name is Christopher Rodriguez.
user
Sorry, there is no reservation found on your name to cancel.
assistant
That's ok, thank you.
user
Welcome.
assistant