Hi.
user
Hello.
assistant
I am Ryan Turner.
user
How may I help you?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Please wait for a moment.
assistant
Ok.
user
 Sorry, there is no reservation matching with your name in our portal.
assistant
That's Fine. Thank you.
user
Thank you for reaching us.
assistant