Hello.
user
Hello.
assistant
I am Katherine Garcia.
user
How can I aid you now?
assistant
I would like to cancel my recent reservation, due to ill health. Can you please help me?
user
Ok, sure. I am here to help you.
assistant
Thank you.
user
Please, be on hold.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant