Hi.
user
Hello, how can I assist you?
assistant
I have to amend an existing reservation, can you please help me?
user
Sure, may I know your name?
assistant
Sure, my name is Gary Young here.
user
Ok, please wait a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue.Thank you for your information.
user
Thank you.
assistant