Hi,.
user
Hello,. May I know your name please?
assistant
I am Joshua Anderson.
user
How can I oblige you today?
assistant
I booked a ticket for Philadelphia last night and today due to sudden death of my relative so I am not able to catch that flight. Can you please help me in changing my existing reservation?
user
Sorry for that, we are here to help you.
assistant
Thank you.
user
Please wait for a second, I will get back to you.
assistant
Sure, take your time.
user
Thanks for being patience.
assistant
My pleasure.
user
We hardly tried to find your reservation in the list but, couldn't find any active reservation with your specified name.
assistant
It's ok, not a problem. Thank you for your assistance.
user
Thanks for reaching us with a query, hope to serve you again.
assistant