Hello.
user
Hello, how can I help you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, may I know your name please?
assistant
Deborah Phillips here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok no problem, thank you for your services.
user
Thank you for opting us.
assistant