Hello, I am Jeffrey Carter.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me with that?
user
Sure, we are happy to help you. Please standby let me check the reservation list and let you know the status.
assistant
Ok.
user
Thank you for your time. Sorry, there is no active reservation in your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting our service. Have a nice day.
assistant