Hello.
user
Hello, how can I support you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Ok, please wait.
assistant
Ok.
user
May I know your name?
assistant
My name is Patricia Carter.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you.
assistant