Hi.
user
Hello, how can I guide you for today?
assistant
I am Amanda Wright. Would it be possible to cancel my reservation, which I have done with my name?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for the response.
user
Thank you for contacting us, have a nice day.
assistant