Hi.
user
Hello, how may I help you?
assistant
I am Donald Walker. Due to some business conference meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, please wait for a moment to check your details.
assistant
Ok.
user
Thank you for waiting, no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user