Hi.
user
Hello, how may I support you?
assistant
Can you please change my reservation?
user
Sure, I am here to help you for this. Let me check your reservation status in our records. May I know your name?
assistant
Sure, I am Kathleen Lewis.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation by the name you provided in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant