Hello.
user
Hello. How may I serve you today?
assistant
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Nicole Campbell.
user
Ok, wait for a mean while please.
assistant
Ok.
user
Sorry to say, that there is no active reservation found as per your name to cancel it.
assistant
Not an issue, thank you for the information.
user
You are welcome.
assistant