Hello.
user
Hello.
assistant
I am Daniel Edwards.
user
How can I aid you?
assistant
I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
user
Sure, I will help you with this. Please wait for a while.
assistant
Sure.
user
Sorry Daniel, no reservation found on your name in our database.
assistant
That's fine, thank you for your help.
user
Most welcome, have a good day.
assistant