Hello.
user
Hello.
assistant
Myself Margaret Brown.
user
How can I assist you at this moment?
assistant
Owing for an emergency, I want to cancel my flight reservation. Can you please help me?
user
Sure Brown, I will help you with that.
assistant
Thank you so much.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Margaret Brown, no reservation has found under your name to cancel.
assistant
Not an issue, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant