Hello.
user
Hello, how may I assist you?
assistant
I want to modify my reservation details, can you help me out please?
user
Can you provide me your name to check the reservation records?
assistant
Myself Andrew Johnson.
user
Sorry Johnson, according to our records there is no reservation done on your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for choosing our agency.
assistant
Welcome.
user