Hello.
user
Hello. How can I assist you now?
assistant
Can you please help me to cancel my reservation on the name of Carol Adams?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant