Hi.
user
Hello.
assistant
My name is Frank Mitchell.
user
How may I serve you?
assistant
Due to health issues, I just want to change my existing reservation. Can you please help me?
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for your time, there is no reservation found on your name.
assistant
That's ok, thank you for your time.
user
Ok, thanks for reaching us.
assistant