Hi.
user
Hello, how can I aid you for today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
I am here to help you about that, can you please let me know your name to check the reservation status?
assistant
Myself Sarah Rodriguez.
user
Please wait to check the reservation status under your name.
assistant
Ok.
user
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
assistant
Ok, no problem. Thank you for checking.
user
You are welcome, thank you for reaching us.
assistant