Hello.
user
Hello, how may I assist you today?
assistant
I have an important meeting on the same dates, so I am unable to travel the trip. Can you please help me with flight ticket cancellation?
user
Sure, may I know your name for the cancellation process?
assistant
Thank you so much and my name is Gary Thomas.
user
Unfortunately, we did not found any reservation on your name.
assistant
Not an issue with that one, I think the ticket has cancelled by my brother. Thank you so much for your help.
user
Welcome, thank you for reaching us.
assistant
Welcome.
user