Hi.
user
Hello, how can I help you?
assistant
I am James Martinez.
user
Thank you for providing your name.
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Thank you for waiting. Sorry to say no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thanks for your information.
user