Hello.
user
Hello, how may I help you today?
assistant
I am Sarah Parker. My family tour trip got postponed, so I want to cancel my reservation. So please help me in the cancellation.
user
Sure, may I know your good name please?
assistant
Already I mentioned above.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Not an issue. Thank you.
user
Thanks for opting us.
assistant