Hello.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation, which I have done a month ago?
user
Sure, I am glad to help you out.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
My name is Eric Collins.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thanks for the information.
user
Thank you for reaching us.
assistant