Hello.
user
Hello, how may I aid you?
assistant
Can you please help me with cancelling of my recent reservation due to cancel of my event?
user
Sure, may I know your name please?
assistant
I am Nancy Parker.
user
Wait a while.
assistant
Sure.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant