Hello.
user
Hello.
assistant
I am Pamela Williams.
user
How can I assist you with your concern?
assistant
I am planning to celebrate by birthday with my family at Austin, can you please help me to book a flight  from OAK to AUS?
user
Ok, please may I know the travel dates too?
assistant
Sure, my travel dates are 06/18 and 06/20.
user
There are no flights available at your location to book.
assistant
That's ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you for your information.
user