Hello, Patricia Thomas here.
user
Hello, how may I help you today?
assistant
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you assist me with that?
user
Sure, please wait a moment, let me check with your reservation.
assistant
Sure.
user
Thanks for your valuable time, unfortunately no reservation found with your name.
assistant
Ok,no issue. Thanks for your help and support.
user
Thanks for your interest, have a great day ahead.
assistant