Hello.
user
Hello, how may I best serve you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, please share me your good name.
assistant
Myself Sandra Lopez.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there are no active reservation found on your name.
assistant
That's ok, thank you for searching my details.
user
Thank you for opting us.
assistant