Hi, I am Paul Wilson.
user
Hello. How can I help you?
assistant
I need to cancel my recent reservation due to postpone of my practical exam. Could you please help me?
user
Ok, please wait for a moment.
assistant
Sure.
user
Have you done the reservation with your name?
assistant
Yes.
user
Then sorry, we could not find any reservation on your name. Do you need any information please?
assistant
No problem, thank you for your valuable information.
user
Thank you and have a nice day.
assistant