Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation, due to some health issue.
user
Sure, I will assist you with that. May I know your name for further process?
assistant
Sure, I am Jacob Hill.
user
Ok, please hold on a moment.
assistant
Ok.
user
There is no previous reservation available under your name.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant