Hello.
user
Hello, how can I help you for the day?
assistant
I want to cancel my recent reservation due to an emergency. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Andrew Campbell.
user
Sorry, no reservation found with your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant