Hi.
user
Hello.
assistant
Nancy Allen here.
user
How can I assist you?
assistant
Due to heavy rains in my existing location, I want to cancel my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Can you spare a moment, so that I can check. Sorry, there is no reservation found under your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thank you for checking.
user