Hello.
user
Hello, how may I render you?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
Sure, may I know your name to check the reservation list and revert you?
assistant
Jessica Wilson here.
user
We found a reservation on your name. Shall I proceed to cancel it?
assistant
Please proceed.
user
Your request for cancellation has been processed.
assistant
Thank you so much.
user
Thank you for choosing us.
assistant