Hello.
user
Hello. How may I assist you?
assistant
Catherine Smith here. Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, let me check your reservation status.
assistant
Sure, take your own time.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
You are welcome and thank you for choosing us.
assistant