Hi.
user
Hello. How can I help you today?
assistant
I am Rachel Williams. I want to change my reservation, help in that?
user
Sure, I am glad to help you with that.
assistant
Ok.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure.
user
There is no previous reservation found in your name Rachel Williams.
assistant
That's ok.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for your help.
user