Hello.
user
Hello. How can I aid you today?
assistant
Please change my active reservation as my meeting was changed.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
Justin Lopez.
user
Sorry Justin Lopez, there are no flights reserved on your given name formerly.
assistant
Ok, no problem. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant