Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you for this. May I know your name please?
assistant
Myself James Hall.
user
Please wait for a while.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Not an issue. Thank you.
user
Thank you very much for contacting our agency.
assistant