Hello.
user
Hello.
assistant
Due to some issues I would like to change existing reservation, can you help me ?
user
Sure.
assistant
Check the details on Stephen Wright.
user
May I know your name for changing your reservation? Let me check.
assistant
Ok.
user
Sorry Stephen, no reservation found by your name.
assistant
Thank's ok.
user
Thank you for contacting us.
assistant
Thank you for your information.
user