Hi.
user
Hello. How can I assist you today?
assistant
Can you change your recent reservation, as my exam is postponed?
user
Sure, will you mention your name for checking the reservation status?
assistant
I am Shirley Wright.
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found under your name.
assistant
That's ok, thank you.
user
Welcome, have great day.
assistant