Hi.
user
Hello. How can I help you?
assistant
Owing to an emergency, my planned trip to Yosemite adventure with colleagues has been postponed.
user
Ok.
assistant
Can you help me in changing my existing reservation?
user
Sure. May I know your name to check the reservation?
assistant
Sure, I had a recent reservation with name Michael Moore.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, no reservation found on your name.
assistant
Ok, no issues. Thank you for approaching us.
user
Thank you for approaching us.
assistant
Thanks for your service.
user