Hello, I am Pamela Young.
user
Hello, welcome to our travel agency. How may I assist you?
assistant
I want to change my recent reservation, due to my Olympics has been postponed. Can you assist me to change my recent reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found basis on your details.
assistant
That's Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant