Hello, my name is Kimberly Collins.
user
Hello. How may I help you out?
assistant
I am planning to book a flight ticket to PHX from PHL, can you please be a helping hand in making my reservation?
user
Sure, I will help you in booking the ticket. May I know your travelling dates please?
assistant
Sure, I am looking for a flight on 01/19 and 01/21.
user
Sorry, there are no flights found in our database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant