Hi.
user
Hello. How may I help you?
assistant
I am Timothy Scott. I need to change my existing reservation, Can you please help me with that?
user
Sure, I am glad to help you in changing the ticket details.
assistant
Thank you.
user
May I know your good name to search the ticket status please?
assistant
I have already mentioned above.
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry to inform you that, I have not found any reservation on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
You are welcome. Thank you for reaching our travel agency.
assistant