Hello.
user
Hello. How can I aid you?
assistant
I'm Mark Lee.
user
Yes, Mark.
assistant
My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name.
user
Sure, I can check it for you. Wait for a moment to check your details. Sorry to inform you, there is no reservation found under your name.
assistant
Ok, no issues. Thank you for checking.
user
Welcome. Thank you for reaching us, have a nice day.
assistant