Hello, I am Nancy Allen.
user
Hello, how may I assist you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Surely, I will help you. Please wait for a while.
assistant
Ok, take your time.
user
Sorry, there is no ticket existing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant