Hello.
user
Hello, how can I aid you today?
assistant
I am Janet Jackson. Can you help me in cancelling my recent  reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there are is no reservation found with the given name.
assistant
It's ok, thank you for checking.
user
Thank you.
assistant