Hello.
user
Hello, how may I best support you today?
assistant
I am Debra Phillips. I want to cancel my reservation, can you please help me?
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant