Hello.
user
Hello, do you need any help from us?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am glad to help you. Could I have your name please?
assistant
My name is Joshua Edwards.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
Anyway, thanks for the information.
user
You are welcome, have a great day.
assistant