Hi.
user
Hello, how may I aid you today?
assistant
My trip got cancelled, can you please help me in cancellation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Cynthia Parker.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name in the database.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant