Hello, I am John Brown.
user
Hello, how best I can help you today?
assistant
Please help me in cancelling my reservation as the meeting which I scheduled to attend got postponed.
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name in the database.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us.
assistant