Hello.
user
Hello, how may I help you today?
assistant
I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
Scott Walker here.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Not an issue. Thank you.
user
Thank you for choosing us.
assistant