Hello.
user
Hello, how may I aid you today?
assistant
I am Steven Thomas  want to change my reservation due to an emergency.
user
Ok, please wait for a while, let me check the details of reservation. Ok, please provide your new reservation details?
assistant
I will depart from AZ-PHX to MI-DTW. My travelling dates are 01/09 and 01/11. Ok, confirm my booking.
user
Ok, thank you for providing your details, we found a flight on Frontier airline.
assistant
If  it is below 5000 with single connection.
user
Ok, your flight number as 1022 with 1 connection and price 100. Your booking is done.
assistant
Thank you for booking.
user
Thank you for reaching our agency.
assistant