Hello.
user
Hello. How can I aid you?
assistant
I am Barbara White want to cancel my reservation owing an emergency. Can you help me in cancelling?
user
Sure. May I know your name?
assistant
 I have already provided.
user
Sorry, Please wait.
assistant
 Ok.
user
Thanks for waiting.
assistant
 Thank you for availing us.
user
There is no reservation found on your name.
assistant
Thank you.
user
Thank you.
assistant