Hi.
user
Hello, how may I be of your assistance?
assistant
I am Dennis Collins. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me out?
user
Sure, please wait a minute.
assistant
Ok.
user
There is no reservation found with your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thanks for availing us.
assistant