Hi. I am Rebecca Hill.
user
Hello, how may I assist you today?
assistant
I want to change an existing reservation due to my exams dates were changed. Can you help me out?
user
Sure, please wait, I will check and get back to you.
assistant
Ok.
user
Unfortunately there is no reservation on your name.
assistant
Thank you.
user
Thank you so much for choosing me. Have a nice day.
assistant