Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my reservation due to sudden change in my trip, can you assist me?
user
Sure, We are here to help you. May I know your name?
assistant
Gregory Martin.
user
Give me a minute.
assistant
Sure.
user
Thanks for being waiting, We didn't found any reservation by this name.
assistant
No problem, thank you for searching.
user
Thank you for reaching us.
assistant