Hi.
user
Hello, how may I aid you?
assistant
I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am glad to help you with that. Please give me a moment to check your previous reservation.
assistant
Sure, my name is Virginia Moore.
user
May I know your name please?
assistant
Please check the details on that name.
user
Ok. Sorry, we couldn't find any reservation on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant