Hello.
user
Hello, how can I aid you?
assistant
I need to change my reservation as I have given wrong details earlier so please help me with that.
user
Ok, I will help you with that.
assistant
Thank you.
user
May I know your previous reservation name?
assistant
Sure, myself Samantha Baker.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry Samantha Baker, there is no reservation done on your name.
assistant
It's ok fine. Anyway, thank you for your time.
user
Thank you for choosing our agency.
assistant
Most welcome.
user