Hello.
user
Hello, how can I guide you for today?
assistant
I am planning to change my existing reservation. Can you please help me for this?
user
I will help you with that. May I know your name?
assistant
Thank you, myself Jason Robinson.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
Not a big deal, anyhow thank you very much for your kind information.
user
Thank you for contacting us, have a nice day.
assistant