Hi.
user
Hello. How may I help you?
assistant
Can you please help me with changing my recent reservation?
user
May I know your name?
assistant
My name is Eric Gonzalez.
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant