Hi.
user
Hello, how shall I assist you?
assistant
I want to cancel my reservation due to sudden change of plan. Can you please cancel my reservation on name Robert Turner?
user
Sure, give me some time.
assistant
Ok.
user
Thanks for waiting, sorry to inform you that there is no reservation found with your name.
assistant
Ok, no worries.
user
Thanks for choosing us, have a nice day.
assistant
Thanks for your quick response.
user