Hi.
user
Hello, how can I assist you at this moment?
assistant
Robert Turner here. Can you please help me in changing my existing reservation?
user
Sure Robert Turner, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Robert Turner, no reservation has found under your name to change.
assistant
Not a problem, thank you.
user
Thank you for choosing us, have a good day.
assistant