Hello.
user
Hello. How can I assist you at this moment?
assistant
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you with that. Can I have your good name please to check your reservation status?
assistant
Thank you for accepting my request. I am Robert Robinson.
user
Ok, please be on hold for a moment.
assistant
Sure, I will wait.
user
Sorry Robert Robinson, no reservation has found under your name to cancel.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant