Hello.
user
Hello, how may I assist you?
assistant
I am Dennis Williams.
user
Yes, Williams.
assistant
I want to cancel my reservation, can you help in that?
user
Sure, I very glad to help you.
assistant
Thanks.
user
Please wait a moment, let me check the reservation on your name.
assistant
Sure.
user
Sorry Williams, no reservation found on your name in your data base.
assistant
That's fine,might be my brother has canceled my reservation.
user
Thank you for reaching us.
assistant
Thanks for your help.
user