Hello.
user
Hello.
assistant
I am Joseph Scott.
user
How may I help you out?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you in cancelling the ticket.
assistant
Thank you.
user
Sorry, there are no reservations found.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us.
assistant