Hi.
user
Hello. How  can I help you?
assistant
I am Larry Lopez, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, just a moment please.
assistant
Sure, take your time.
user
I am sorry no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant