Hello, I am Cynthia Lee.
user
Hello, how may I help you?
assistant
As my schedule of Attending an public exam got cancelled, can you please help me in cancelling my reservation?
user
Sure, please standby.
assistant
Sure.
user
Thanks for your time, we did not find any reservation in your name to cancel it.
assistant
Ok, no issues.
user
Thanks for approaching us.
assistant
Thank you for your information.
user