Hello.
user
Hello.
assistant
My name is Donna Scott.
user
How can I assist you today?
assistant
Due to heavy rains, I would like o cancel my recent reservation. Please help me out.
user
Sure,I am here to help you.
assistant
Thank you.
user
Sorry to say this, there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant