Hello, I am Donna Anderson.
user
Hello, how can I assist you?
assistant
As my schedule of attending any conference got cancelled. Can you please help me in cancelling my reservation?
user
Sure, Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Ok, no issues. Thank you for your information.
user
Have a good day.
assistant