Hello.
user
Hello, how can I help you?
assistant
My name is Dorothy Turner. I want to do some modifications in my existing reservation, can you help me for that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Turner, there is no reservation existing with your name in our portal to make changes..
assistant
That's ok, thank you for checking.
user
My pleasure, hope you choose our agency for your future ventures.
assistant