Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation. Can you help me for this one?
user
Sure, I can help you with that. May I know your good name please?
assistant
Sure, Kenneth King here.
user
Please wait for a while.
assistant
Sure.
user
Kenneth King, there is no active reservation found under your name to do cancellation.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant