Hi, I am Ryan Wilson.
user
Hello, how can I serve you for the day?
assistant
Can you please cancel my reservation as the crafts festival which I am interested to attend got postponed?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for approaching us.
assistant