Hello.
user
Hello,.
assistant
My name is Rachel Adams.
user
How can I help you today?
assistant
As I am a doctor, I want to attend for an emergency surgery. So I want to change my existing reservation. Can you help me with that?
user
Sure, we are here to help you. Ok, please wait I will check and let you know the details.
assistant
Ok.
user
Sorry to inform you that there is no reservation found in your given name.
assistant
Ok, no problem. Thanks for your service.
user
Thank you for reaching us. Have a nice day.
assistant