Hello.
user
Hello, how may I help you today?
assistant
Due to my ill health, I am unable to travel long distances. Please help me in cancelling my recent reservation.
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Margaret Lewis.
user
Please wait.
assistant
Sure, take your time.
user
Sorry Lewis, there is no reservation found as per your name to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant