Hello.
user
Hello.
assistant
I am Katherine Parker.
user
How can I assist you?
assistant
I want to change my previous reservation, can you help me?
user
Sure, I will help you. Please wait a moment.
assistant
Thanks.
user
Sorry, no reservation found with your name.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for reaching us.
assistant