Hello.
user
Hello.
assistant
Alexander Evans here.
user
How can I assist you today?
assistant
I want to cancel my reservation due to my office work, can you help me?
user
Sure, will you please give me a moment?
assistant
Ok, I will be waiting for your response.
user
Thanks for waiting, your reservation is successfully cancelled.
assistant
Oh! That's sad to know. Anyways, thank you for checking.
user
Welcome, have a great day.
assistant