Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to postpone of my document verification in college. Can you please help me with this?
user
Sure, please share your name to check your current reservation status.
assistant
My name is Anna Harris.
user
Please stay connected for a while.
assistant
Sure, take your time.
user
We are sorry to inform you that we didn't find any reservation on your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you.
assistant