Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please help me.
user
Sure, I am here to assist you.
assistant
Thank you for accepting my request.
user
Ok, May I know your name to proceed further?
assistant
Sure, I am Jeffrey Jackson.
user
Ok, please wait for a while, I will check the status in our database and revert to you.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your given name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant