Hello.
user
Hello, how can I help you today?
assistant
Can you please help me with changing my existing reservation due to postpone of my trip.
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
I am Anthony Young.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant