Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my previous reservation, can you help me with that?
user
sure, I will help you on that. Will you mention your name for checking the reservation status?
assistant
Thanks, my name is Lisa Perez.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found under you name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a great day.
assistant