Hello.
user
Hello, How can I help you?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, may I know your name?
assistant
Myself Jennifer Harris.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
That's ok, no issues. Anyway thank you for checking out.
user
Thank you.
assistant