Hello.
user
Hello, how can I help you?
assistant
I need you to make few changes in my recent booking, please help me out.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Sharon Edwards.
user
Ok, please wait a minute.
assistant
Sure, I will wait.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok. Thanks for your time.
user
Thank you for reaching us, have a nice day.
assistant