Hello.
user
Hello. How may I guide you today?
assistant
I want to cancel my recent reservation, as my grand father's health is not good. Can you please help me with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
Angela Parker is my name.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant