Hello, my name is Susan Robinson.
user
Hello. Susan Robinson, what can I do for you at this moment?
assistant
Due to cancel of  my trip to Denver. Would it be possible to cancel my recent reservation?
user
Ok. Please wait.
assistant
Ok.
user
Thanks for your time. We found that there was no reservation with your name.
assistant
No problem, thank you for checking with my recent reservation status.
user
Thank you for opting us.
assistant