Hello. I am Debra Wilson.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on you name.
assistant
Not an issue, thank you for your information.
user
Thank you for opting us.
assistant