Hi.
user
Hello. How can I aid you?
assistant
Due to heavy snowfall at my destination location, I want to cancel my recent reservation. Can you help me with that?
user
Sure, We are here to help you out.
assistant
Thank you.
user
May I know your name?
assistant
I am Mary Adams.
user
Give me a minute.
assistant
Sure, take your time.
user
We found a reservation by this name as per your request it has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant