Hello,.
user
Hello.
assistant
I am Benjamin Lee.
user
How can I render you today?
assistant
Please, help me in cancelling my reservation due to health issues.
user
Ok. I am here to help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no worries. Thank you for information.
user
Thank you for picking us.
assistant