Hi.
user
Hello, how may I assist you?
assistant
I am Deborah Williams. I want to cancel my reservation as my get together program got postponed. Can you help me with cancellation?
user
Sure, I can help you. Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
That's Ok, thanks for your response.
user
Thank you for choosing us.
assistant