Hello.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation, as I have planned for another trip. Can you please help me in changing my existing reservation?
user
Sure, may I know your name please?
assistant
Thank you for the response. Ryan Perez is my name.
user
Please wait for a moment.
assistant
Ok, sure. I will wait for your response.
user
Sorry Perez, there is no reservation found as per your name in our database.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us with a query.
assistant