Hello.
user
Hello, how may I abet you?
assistant
 I need to cancel my reservation as I have some important work to complete. Can you help me?
user
Sure, may I know your name please?
assistant
My name is John Nelson.
user
Sorry to say this John, there are no reservation under your name.
assistant
It's ok.
user
Thank you for reaching us.
assistant
Welcome.
user
Have a good day.
assistant
Thank you for checking.
user