Hello.
user
Hello, how may I help you today?
assistant
Steven Turner here. Can you please help me with altering my previous reservation?
user
Sure, wait a minute.
assistant
Ok, I will be waiting.
user
Sorry, there was no reservation found on your name.
assistant
Oh! That's very sad to know. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user