Hello, I am Charles Lewis.
user
Hello, how may I help you?
assistant
As I did a mistake while booking a flight ticket. Would it be possible to cancel my recent reservation?
user
Sure, we are here to make customers happy with our services. Wait a while.
assistant
Sure.
user
No reservation found with your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant