Hello.
user
Hello. How can I assist you at this moment?
assistant
I just want to change my existing reservation due to my trip with my friends has been postponed. Can you please aid me to change it?
user
Sure, I am here to assist you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
Sure, Paul Walker is my name.
user
Wait a moment please.
assistant
Sure.
user
Paul Walker, there is no active reservation found under your name our database.
assistant
That's Ok, thanks for your information.
user
Thank you for contacting us.
assistant