Hello.
user
Hello, how can I be a help for you?
assistant
I need to change my recent reservation due to my exams, can you help me in doing that?
user
Sure, I'm glad to help you with that. Can you please provide your good name?
assistant
I am Jennifer White.
user
Jennifer White, there is no active reservation found under your name to do changes in that.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant