Hi.
user
Hello. How may I assist you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I am here to help you out. May I know your name please?
assistant
Myself Carol Adams.
user
Wait a moment please.
assistant
Ok, I will wait.
user
Carol Adams, we haven't found any reservation under your name in our database.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant