Hello.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. I am Benjamin Walker.
user
Ok, please wait for a mean while.
assistant
Ok, take your time.
user
There is a reservation found under your name, shall I cancel it?
assistant
Cancel my ticket.
user
Ok, your reservation has been cancelled successfully.
assistant
Thank you for helping me out.
user
You are welcome.
assistant