Hi,.
user
Hello,. May I know your good name please?
assistant
My name is Lisa Moore.
user
How may I assist you today?
assistant
I made a reservation earlier in the wrong date unknowingly, so can you help me in changing my existing reservation?
user
Sure, I will help you in this. Please be on hold for a minute, I will revert to you.
assistant
Ok.
user
Sorry, we do not found any reservation in your name to change your existing reservation.
assistant
Ok, thank you.
user
Thanks for approaching us.
assistant