Hi.
user
Welcome to flight travelling agency, what assistance that you are looking from my side?
assistant
I am planning to change my reservation to next week, can you help me out with that?
user
It's alright and I have to know some basic information like name from your side, can you please share it?
assistant
Sure, my name is Nancy Lopez.
user
Ok, I have noted your information in our portal. Now give me a moment to check it.
assistant
Sure.
user
Sorry for the delay in my response, I have checked with your name in our booking portal and I have got the information that no name was found in our reservation list.
assistant
No issues, thank you for your information.
user
Thanks for choosing us.
assistant