Hello.
user
Hello.
assistant
Amy Lee here.
user
How may I assist you?
assistant
 I need to cancel my recent reservation due to cancel of my brother's daughter engagement.
user
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
assistant
Ok.
user
Amy Lee, no reservation has been found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant