Hello.
user
Hello, how can I help you today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
user
Sure, can I have your name please?
assistant
Mark Taylor here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No problem, Thanks for the information.
user
Thank you for opting us.
assistant