Hello. I am Stephen Thomas.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation due to postpone of my brother Engagement to 09/27. Could you please help me in changing the existing reservation?
user
Sure, we are here to help you. Please hold a moment.
assistant
Sure.
user
Thank you for your time, no reservation found with provided name.
assistant
No problem, thank you for your information.
user
Thank you for approaching us.
assistant