Hello.
user
Hello.
assistant
I am Thomas Phillips.
user
How can I assist you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, I will help you with that. Please give me a moment. I will check your reservation.
assistant
sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
It's ok, thank you.
user
Welcome, have a great day.
assistant