Hi.
user
Hello. How can I assist you today?
assistant
John Rodriguez here. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
John, there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant