Hi.
user
Hello.
assistant
I'm Margaret Campbell.
user
How may I assist you?
assistant
Due to land slides at my location, I'm unable to catch the flight right now. Can you please change my reservation to some other dates?
user
Sure Margaret, please hold on a moment.
assistant
Sure, take your time.
user
Margaret, no reservation has been found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant