Hello.
user
Hello.
assistant
I am Barbara Young.
user
How can I help you?
assistant
Please, help me in cancelling my reservation as my plan to attend a seminar got cancelled.
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
It's ok, not an issue. Thank you for the information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant