Hi.
user
Hello, how may I help you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, can I know your name?
assistant
Jason Davis here.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant