Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me with changing my recent reservation?
user
Ok, may I know your name please?
assistant
My name is Benjamin Parker.
user
Please wait for a while. I will check and let you know.
assistant
Ok.
user
Sorry, no reservation found on your name to change.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant