Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, due to health issues. Can you please help me?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
My name is James Carter.
user
Please hold on a moment.
assistant
Sure, I will wait for your response.
user
James Carter, no reservation has been found on your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant