Hi.
user
Hello, how may I assist you today?
assistant
Stephanie Gonzalez here, I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, we are here to assist you.
assistant
Thank you.
user
May I know your good name please?
assistant
I have already mentioned above.
user
Please wait a minute.
assistant
Sure.
user
Sorry, there is no active reservation on your name to change.
assistant
Ok fine, thanks for your response.
user
Thank you for choosing us.
assistant