Hello.
user
Hello. How could I support you today?
assistant
Actually my Final Examination is postponed, so that I want to change my existing reservation. Can you help me?
user
May I know your good name please?
assistant
Yes, I am Cynthia Walker.
user
Please wait for a while.
assistant
Sure.
user
There is no reservation found with your given name.
assistant
Ok, not an problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user