Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, may I know your name please?
assistant
Sure, Kimberly Scott.
user
We found a reservation with your given name, shall I cancel it?
assistant
Please cancel my reservation.
user
Your flight ticket has been cancelled.
assistant
Thanks for the kind service.
user
Thank you for opting us.
assistant