Hello. I am Ashley Campbell.
user
Hello, how can I be at your service?
assistant
I need to cancel my recent reservation, as my football match got cancelled. Please help me in cancelling?
user
Sure, please wait while I get your details.
assistant
Sure.
user
We don't have any reservation on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for checking with us.
assistant