Hi.
user
Hello. How may I assist you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can you please share your name?
assistant
Sure, my name is Sarah Wilson.
user
Please hold on a moment.
assistant
Ok.
user
Sarah Wilson, no reservation has been found on your name in our database.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant