Hello.
user
Hello. How can I serve you today?
assistant
I want to cancel recent reservation due to sudden postpone of my football match. Can you help me with that?
user
Sure, I am here to render you.
assistant
Thank you.
user
May I know your name for checking purpose?
assistant
Sure, I am Katherine Jones.
user
Please wait for a while.
assistant
Sure.
user
We found a reservation on your name, shall I proceed with cancelling your reservation?
assistant
Please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant