Hello.
user
Hello, how can I assist you today?
assistant
Due to my health problem I want to cancel my reservation, can you please help me in that?
user
Sure, I can help you with that. Please provide me your good name.
assistant
Myself Anna Davis.
user
Ok, please wait for a while.
assistant
Ok.
user
Anna Davis, there is no active reservation found under your name to do cancellation.
assistant
Ok, no problem in that. Any way thank you.
user
Thank you for choosing us.
assistant