Hi.
user
Hello, how can I help you?
assistant
I would like to cancel my recent reservation due to sudden dismissal of my great grandmother.
user
Sure, May I know your specified name to check the reservation?
assistant
Yes, Matthew Clark is my name.
user
Thank you, I will check and revert you.
assistant
Ok.
user
Thank you for waiting, We are sorry to inform you that there is no reservation found with your name.
assistant
Ok, thank you for your response.
user
Thank you for reaching us, Have a nice day.
assistant