Hello.
user
Hello, how may I help you today?
assistant
My name is Patrick Allen. I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am here to help you. Please wait for a while.
assistant
Thank you.
user
There is no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant