Hello.
user
Hello, how may I aid you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, we are here to help you. May I know your good name please?
assistant
Cynthia Miller here.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Thanks for the help.
user
Thank you for reaching us.
assistant