Hello.
user
Hello, how can I serve you?
assistant
I am Jennifer Lopez, I want to cancel my ticket as my I want to visit New York is cancelled to my illness. Can you cancel the flight ticket which is on my name?
user
Sure, please wait a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Your reservation is found.
assistant
Please cancel the reservation.
user
Your reservation is cancelled.
assistant
Thank you for the service.
user
Thank you for reaching us.
assistant