Hi.
user
Hello, how can I be your helping hand?
assistant
I am Elizabeth Lee. I need to change my existing reservation, Can you please help me with that?
user
Sure, I am here to help you. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant