Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself Charles Lewis.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thanks for approaching us.
assistant