Hi.
user
Hello, how can I help you today?
assistant
I am Charles Young. I want to change my existing reservation due to board exams. Can you help me in this?
user
Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thanks for approaching us.
assistant