Hello.
user
Hello, how can I help you?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Scott Thompson here.
user
Just a moment, let me check your reservation status in our records.
assistant
Ok.
user
I found your reservation. Could you please share me your airport codes?
assistant
I am travelling from EWR to MSP.
user
When are you planning your trip?
assistant
I am travelling on these dates Sept 30th and Oct 2nd.
user
Is there any other specifications regarding your journey?
assistant
I prefer departure in the morning.
user
Sorry for inconvenience, no flights are found with your specifications.
assistant
Ok no problem, thank you for your services.
user
Thank you very much for contacting our agency.
assistant