Hi. I am Susan Perez.
user
Hello, how may I assist you today?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. So, please help me.
user
Sure, I will help you. Please hold on a moment.
assistant
Thank you, OK.
user
Thank you for waiting, we found a reservation on your name.
assistant
Ok.
user
Can you please mention your new reservation details?
assistant
Sure. Source: Charlotte, CLT. Destination: New York, LGA. Travel dates: 09/08 to 09/10. I need a connecting flight.
user
Thanks for your details.
assistant
Ok.
user
As per your details, we found a connecting flight with 1000 number in AA airline and the fare is 200.
assistant
You can proceed to book.
user
Ok, your ticket has been confirmed.
assistant
Thank you.
user
Thank you for choosing us.
assistant