Hello, I am Rebecca Scott.
user
Hello Rebecca Scott, how may I best aid you today?
assistant
I want to update my trip dates as my conference in Boston got postponed. Can you help me in changing my reservation?
user
Sure, please stand by I will revert to you.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name.
assistant
It's Ok.
user
Thank you for opting us.
assistant
Thanks for your response.
user