Hi.
user
Hello, how may I aid you today?
assistant
I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
user
Sure, I am here to help you.
assistant
Thank you.
user
Sure, may I know your name please?
assistant
Sure, my name is Nancy Mitchell.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us with a query.
assistant