Hello.
user
Hello, how may I render you?
assistant
I am Thomas Brown, help me to cancel my reservation as my health is not good. Can you help me with that?
user
Sure, I will help you. Please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry, we did not find any reservation in your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us. Have a nice day.
assistant