Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to some health issues. So please help me with cancelling my reservation.
user
Sure, please wait for a moment. Can you please provide the name?
assistant
Sure, myself Ruth Thompson.
user
Sorry, there is no reservation found by the name that you have provided.
assistant
Oh! It may not be booked properly.
user
Thank you and have a nice day.
assistant
Thank yo u for your time.
user