Hello.
user
Hello. How may I help you now?
assistant
I am Patricia Walker.
user
OK.
assistant
I want to change my reservation due to heavy rainfall at boarding place.
user
Ok, we are happy to help you at you convenience.
assistant
Thank you.
user
Sorry, we did not find any reservation on your name to change.
assistant
Ok, not an issue. Thanks for informing.
user
Thanks for reaching us.
assistant