Hello.
user
Hello, how may I assist you?
assistant
I am Brandon Martinez. I want to cancel my recent reservation, due to ill health. Can you please help me?
user
Sure, I can do that for you. Please wait. I will check your reservation status.
assistant
Sure, I will wait for your response.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant