Hi.
user
Hello, how may I assist you?
assistant
Myself Scott Harris.
user
Yes, Scott.
assistant
For some personal reasons I want to change my reservation, can you please help me?
user
Sure, please wait a moment. We found a reservation on your name. May I know your new dates and codes?
assistant
Please book the ticket from EWR to DCA. Travelling dates are on 06/27 and 06/29.
user
There is flight on your new details, can I proceed?
assistant
Sure, please proceed with it.
user
Your ticket has been booked with flight number 1004, and UA airlines.
assistant
Thank you so much.
user
Thank you for reaching us.
assistant