Hello. I am Elizabeth Evans.
user
Hello, how can I address you at this moment Elizabeth Evans?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
I am glad to help you in cancellation of your reservation Elizabeth Evans but please give me sometime to check the active reservation with your name.
assistant
Ok, take your time.
user
I apologise to say this Elizabeth Evans, I am not able to find any active reservations with your name to cancel the reservation.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant