Hello.
user
Hello.
assistant
Myself Thomas Adams.
user
How may I assist you today Thomas?
assistant
I want to cancel mt reservation, as my mom is alone at home, can you please help me?
user
Sure, I will help you that Thomas. Let me check, please wait a moment.
assistant
Ok.
user
No previous reservation found on your name Thomas Adams.
assistant
No problem, thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant