Hello.
user
Hello. How may I assist you?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates. Can you me in changing the ticket?
user
Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
assistant
Thank you for accepting my request.
user
For checking your reservation status, may I know your name?
assistant
Yes, I am Elizabeth Miller.
user
Sorry Miller, there is no reservation under your name in our database.
assistant
That's sad to hear, no problem. Anyway's thank you for your information.
user
You are welcome and thank you for choosing us.
assistant