Hello.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me to change my reservation to other dates?
user
Sure, I am happy to help you with that. Can I have your good name  please to check your reservation status?
assistant
Sure, my name is Benjamin Lopez.
user
Ok, please wait a  moment.
assistant
Sure.
user
Sorry Benjamin Lopez, no reservation has found under your name to change.
assistant
No issues, thank you.
user
Thank you for choosing us, have a good day.
assistant