Hello.
user
Hello, how may I assist you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me in changing my reservation?
user
Sure, I am here to help you for this. May I know your name please?
assistant
Thank you for considering my request. I had reserved it on the name of Brandon Collins.
user
Just a moment, let me check your reservation status in our database.
assistant
Sure, take your time.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you very much for contacting our agency.
assistant