Hello.
user
Hello, how can I help you?
assistant
Please cancel my recent reservation due to some health issues?
user
Sure, can you please let me know your name to check with the status?
assistant
Sure, I am Alexander White.
user
Please bear with me for 2-3 minutes.
assistant
Sure.
user
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant