Hi. I am Emma Edwards.
user
Hello, How can I aid you at this moment?
assistant
As my tournament is postponed, I want to change my existing reservation, can you help me with that/.
user
Sure, I  will help you. Let me check with your existing reservation.
assistant
Ok.
user
Unfortunately, There is no existing reservation found on your name in our data base.
assistant
No problem, thank you for your time in checking.
user
Thank you for reaching us.
assistant