Hello,.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancellation?
user
Sure, we can help you with that. Let me know your good name please.
assistant
At earlier the reservation has been reserved with the name Kathleen Walker.
user
Ok, give me sometime to check and revert to you.
assistant
Sure, take your time.
user
Thank you for being wait. Unfortunately, we found no reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant