Hello, I am Kenneth Thomas.
user
Hello, how can I serve you?
assistant
As my schedule of going to an conference got cancelled, As my grand mother got expired suddenly. Can you please help me in cancelling my recent reservation?
user
Sure, wait a moment.
assistant
Sure.
user
Thank you for waiting, no reservation was found with your name.
assistant
Ok, Thank you for your information.
user
Thank you for your service. Thank you for choosing us.
assistant