Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed.Can you please help me in cancelling the recent reservation?
user
Sure, may I know your name for cancelling reservation?
assistant
My name is Laura Garcia.
user
Please wait a moment, I will inform you.
assistant
Sure.
user
Sorry, there is no reservation on your name.
assistant
Thank you for your information.
user
You are welcome Laura Garcia.
assistant