Hello.
user
Hello. How may I assist you?
assistant
Due to a sudden change in plan, I would like to cancel my current reservation. Please help me in cancelling my reservation.
user
Ok, may I know your name?
assistant
My name is Benjamin Davis.
user
Ok, there is no reservation found you.
assistant
Thank you for the information.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user