Hello. I'm Anna Phillips.
user
Hello Anna, how may I assist you?
assistant
My business meeting has been postponed, can you help me out in changing the reservation?
user
Sure, please wait for a moment to check the reservation details.
assistant
Ok.
user
Sorry Anna, I cannot find any reservation with your name.
assistant
It's fine. Thank you for your help.
user
Thank you very much for contacting us.
assistant