Hi, Emily Lewis here.
user
Hello, how can I aid you today?
assistant
My friend's engagement got postponed, So I want to change my reservation.
user
Ok, please wait for a moment I check and get back to you.
assistant
Ok.
user
Thanks for the time, sorry to inform no flight found with your name.
assistant
Ok, Thank you for your information.
user
Thanks for choosing us, have a good day.
assistant