Hello.
user
Hello.
assistant
I am Mark Williams.
user
How may I guide you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Mark Williams, I am here to help you for this. Let me check your reservation status in our records?
assistant
Sure, I will wait for your information.
user
Sorry to intimate you, no reservation is found with your criteria.
assistant
That's ok, thank you for checking.
user
Thank you very much for approaching our agency.
assistant