Hello.
user
Hello. How may I serve you?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
user
Sure. May I know your name please?
assistant
Andrew Lee is my name.
user
Please wait. I have searched online but I could not find your flight reservation to cancel it.
assistant
Ok, thank you.
user
Thank you.
assistant