Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I will help you with that.
assistant
Ok..
user
Can I have your good name please to check your reservation status?
assistant
Myself Charles Gonzalez.
user
Ok, please wait a moment.
assistant
sure, I will wait.
user
Sorry Charles Gonzalez, no reservation has found under your name to change.
assistant
Thank you for checking.
user
Thank you for choosing us, have a good day.
assistant