Hello.
user
Hello. How may I guide you?
assistant
Due to the cancellation of my exam, I would like to cancel my trip. Can you please cancel my reservation?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
Well, my name is Joshua Edwards.
user
Please wait a moment. Edwards, your reservation has been cancelled successfully.
assistant
Thank you for your quick service.
user
Thank you for reaching us.
assistant