Hi.
user
Hello. How can I assist you at this moment?
assistant
I am Nancy Edwards. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure Nancy Edwards, I will help you with that. Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Nancy Edwards, no reservation has found under your name to change.
assistant
That's ok. Thank you for helping me.
user
Thank you for choosing us, have a good day.
assistant