Hello.
user
Hello, how may I help you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please to check your details?
assistant
My name is Ruth Harris.
user
Ok, please wait a moment.
assistant
Sure.
user
Ruth Harris, we are sorry to inform you that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant