Hello.
user
Hello, how may I guide you?
assistant
My name is Andrew King.
user
Ok.
assistant
Due to heavy rainfall in my city, I want to cancel my reservation. Can you help me in that?
user
Sure Andrew, hold on for a moment.
assistant
Ok.
user
I'm sorry, there are no reservations on your name.
assistant
It's ok.
user
Thank you, have a wonderful day.
assistant
Thank you for your help.
user