Hi.
user
Hello, how may I aid you today from my end?
assistant
I would to like to alter my reservation, can you please help me with that?
user
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
assistant
Donald Hall here.
user
Please allow me a moment.
assistant
Sure, take your time.
user
Ok, take your own time. Sorry, there is no reservation on your name in our database.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant