Hi.
user
Hello. How may I help you today?
assistant
My friend told me to cancel his reservation because he have exam next month. Can you please help me to cancel his reservation?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
May I know your name please?
assistant
The reservation was done on the name of Alexander Lee.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant