Hello.
user
Hello, how may I help you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Anna Green.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, that's not a problem.
user
Thanks for contacting us.
assistant
Thanks for your information.
user