Hello.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
Sure, my name is Gregory Nelson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, sorry no reservation found with provided name.
assistant
That's Ok, thanks for your response.
user
Thank you for availing us.
assistant