Hello.
user
Hello, how can I aid you?
assistant
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
user
Sure, can you provide your name for checking?
assistant
I am Jonathan Lopez.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant