Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
user
Sure, may I know your name?
assistant
My name is Betty Wilson.
user
Ok, please wait for sometime.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us.
assistant