Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, may I know your good name?
assistant
I am Larry Phillips.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant