Hello.
user
Hello, how can I assist you?
assistant
I am Andrew Campbell. Due to some family problems I want to cancel my recent reservation. Can you please help me with the cancellation?
user
Ok, I will help you with your cancellation request.
assistant
Thank you.
user
Ok, thank you for waiting. Sorry, the reservation you had asked for is not found in our records.
assistant
Ok, no problem.
user
Thank you for choosing our agency.
assistant
Thank you for the information.
user