Hi.
user
Hello, How can I assist you?
assistant
I am Carol Phillips. I want to change my existing reservation due to innovation festival has been postponed. Can you help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Wait a while.
assistant
Ok.
user
Thank you for your patience, There no reservation found with your name.
assistant
Not an issue. Thank you for your assistance.
user
Ok, Thank you for reaching us.
assistant