Hi.
user
Hello, how may I help you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will try to help you.
assistant
Thank you.
user
May I know your name to check the reservation?
assistant
I am Christine Moore.
user
Please wait for a minute.
assistant
Ok.
user
Sorry, we couldn't find a reservation on your name to cancel.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant