Hello,.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Myself, Donna Johnson.
user
Ok, wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thanks for approaching us.
assistant