Hello.
user
Hello. What can I do for you today?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, can you please help me with your good name?
assistant
My name is Jonathan Brown.
user
Ok, please wait for few minutes.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant