Hello.
user
Hello, How exactly I can serve you the best today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Jacob Allen here.
user
Ok, please wait for a while.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us, wish you a great day.
assistant