Hello.
user
Hello.
assistant
I am Pamela White.
user
Pamela White. How can I help you?
assistant
I want to change my existing reservation due to postpone of my event. Could you please help me?
user
Sure, can you give me a moment.
assistant
Sure.
user
Sorry to inform that there no active reservation by the name Pamela White.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant