Hello. Benjamin Martin here.
user
Hello, how can I assist you for the day?
assistant
Can you please help me with cancelling my previous booking by my name?
user
Sure, I am here to help you.
assistant
Ok, I will be waiting for your response.
user
Sorry, we found no reservation on your given name.
assistant
Oh! That's fine. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant