Hi.
user
Hello, how may I support you now?
assistant
My cousin is unwell, so please help me to cancel her reservation.
user
Sure, can you please tell the name of your cousin?
assistant
Sure, her name is Pamela Davis.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry Davis, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for approaching us, have a nice day.
assistant