Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my recent reservation, can you help?
user
Sure, i am here to help you with that. Can you please share me your name?
assistant
Myself Mary Garcia.
user
Please allow me a moment.
assistant
Sure.
user
Sorry, there is no active reservation found on your name in our database.
assistant
That's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant