Hello.
user
Hello.
assistant
I am Alexander Carter.
user
How can I help you?
assistant
I want to cancel my reservation due to my conference has been postponed. Help me for my ticket cancellation.
user
Sure, please wait for a while.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, thanks for providing information.
user
Thank you for approaching us.
assistant