Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation as my plan to meet my girlfriend got postpone. Can you please check the reservation by this name Mary Jackson?
user
Sure. Please wait a while.
assistant
Sure.
user
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant