Hi.
user
Hello, how may I address you?
assistant
I need to cancel my reservation as my reservation has already made by my friend, can you please help me?
user
Sure, please provide your name.
assistant
I am Jessica Campbell.
user
Ok, please wait for a minute, I will revert you.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
Fine, thank you.
user
Thank you for availing us.
assistant