Hello, I am Nicole Martin.
user
Hello, how may I assist you?
assistant
As my schedule of attending an conference got postponed. Can you help me in changing my existing reservation?
user
Sure, I will help you changing the reservation. Please wait I will check the existing reservation on your name and get back to you.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a good day.
assistant