Hello,. I am Patricia Adams.
user
Hello, how can I assist you today?
assistant
I just want to cancel my recent reservation, due to cancel of my  trip with family. Can you please help me with that?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant