Hi.
user
Hello, how can I be your helping hand?
assistant
Brenda Hernandez is here. Need your assistance to cancel the reservation, as my visit to the tour has been cancelled.
user
Ok, I will help you in that.
assistant
Fine.
user
Please hold on for a while, I will check your reservation.
assistant
Ok.
user
Thank you for your time, there is a reservation found on your name. Shall I cancel it?
assistant
Cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your support to me in cancelling the reservation.
user
Thank you for reaching us.
assistant