Hello.
user
Hello.
assistant
My name is Catherine Parker.
user
How can I help you, Parker?
assistant
I would like to change my existing reservation, please help me out.
user
Sure, please wait for a minute. I will search for the status of your reservation.
assistant
Sure, take your time.
user
Parker, there is no reservation found with your details.
assistant
Ok, no issue. Thank you for your information.
user
Thank you for contacting us.
assistant