Hi.
user
Hello, how may I aid you?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, can I know your name?
assistant
Myself Jonathan Johnson.
user
Wait a minute.
assistant
Ok.
user
There was no reservation found on your name.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant