Hello.
user
Hello.
assistant
I am Susan Scott.
user
Susan Scott, how may I assist you today?
assistant
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a minute.
assistant
Sure.
user
Susan Scott, I am really sorry to inform you that there in no booking done on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us. Have a great time.
assistant