Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent reservation, can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can you please provide your name?
assistant
Sure, I am Matthew Roberts.
user
Ok, please hold on.
assistant
Sure, I will wait.
user
Thanks for being on hold, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thanks for opting us.
assistant