Hello, I am Lisa Hernandez.
user
Hello, Lisa Hernandez. How may I assist you today?
assistant
My brother wedding has been postponed, so I need to cancel my recent reservation.
user
Please wait for a couple of moment, I will check the reservation on your name and get back to you.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Thank you for providing information.
user
Thank you for opting us.
assistant