Hi.
user
Hello, how may I render you today?
assistant
Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me in cancellation?
user
Sure, we are here  to help you.
assistant
Thank you.
user
May I know on which name the ticket has been reserved?
assistant
Reservation has been done on the name of Anna Evans.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, we are sorry to notify that we could not find any reservation to cancel.
assistant
Ok, no problem. Thank you.
user
Thank  you for choosing us, have a nice day.
assistant