Hi.
user
Hello, how can I aid you?
assistant
Can you please cancel my reservation as the meeting which I scheduled to attend got postponed?
user
Sure, may I know your name?
assistant
I am Shirley Brown.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant