Hello.
user
Hello, how can I be your helping hand today?
assistant
I want to cancel my recent reservation as soon as possible because my mother is admitted in Hospital. so please help me in cancellation.
user
Sure, we are here to help you to cancel your recent reservation. May I know your name to track your details?
assistant
Sure, my name is Daniel Lopez.
user
Thanks for providing your name. Please be on hold, to check the status of your reservation and revert to you.
assistant
Sure.
user
Thanks for being hold. We regret that, we did not find any reservation on your name to cancel.
assistant
No problem, thanks for your effort.
user
Thank you for consulting our service. We hope to serve you again.
assistant