Hi.
user
Hello. How can I help you today?
assistant
 My son's wedding has been postponed. Please help me to cancel my recent reservation.
user
Sure, please provide your good name to proceed further?
assistant
Yes, I am Ryan Walker.
user
OK, please wait a minute. Sorry there is no reservation found on your name. Thanks for contacting us, have a good day.
assistant
Ok, no issue. Thank you for your response.
user