Hi.
user
Hello. How may I help you?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Yes, can you tell me your name?
assistant
Amy Clark here.
user
Sorry to inform you that there is no reservation found on your name.
assistant
No issue, I will choose an other alternative.
user
Thank you for reaching us.
assistant
Thank you.
user