Hi.
user
Hello, what can I help for you?
assistant
Virginia Williams here.
user
Nice to meet you Virginia.
assistant
Due to flood in my place, I just want to cancel my existing reservation. Please help me with that.
user
Sure, can you please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation is found as per your details.
assistant
Ok, no problem. Thank you for your information.
user
You are welcome.
assistant