Hi.
user
Hello.
assistant
I am Katherine Scott.
user
How may I help you today?
assistant
Can you change my recent reservation to new locations?
user
Sure, I am here to help you, please wait for a minute to check the reservation details.
assistant
Sure, take your time.
user
Sorry, I could not find any reservation with your name.
assistant
It's ok, thanks for your information.
user
It's my pleasure.
assistant