Hello.
user
Hello, do you need any help from us?
assistant
I am Scott Walker.
user
Nice to meet you Scott.
assistant
I want to change my existing reservation, as my cousin's marriage got postponed. Can you please help me with this?
user
I understand your request and will be happy to help you.
assistant
Thank you.
user
Can you please be on hold as it takes few minutes to check with your details in our reservation list?
assistant
Sure, I will wait for your reply.
user
Sorry Walker, no details haven't matched with your name to make changes further.
assistant
It's ok, thank you for your information.
user
Thank you for consulting us. If any questions arise, please feel free to contact us at any time.
assistant