Hello.
user
Hello.
assistant
Donna Garcia here.
user
How may I assist you today?
assistant
I planned a trip to Austin but I want to change my travelling dates, can you help me?
user
Donna Garcia, can you give me a minute for checking your booking status?
assistant
Sure, take your time.
user
Sorry, Donna Garcia. No reservation was found by your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching our agency, let me know if you need any other information.
assistant
No, thank you.
user
Thank you, have a nice day.
assistant