Hello.
user
Hello. How can I assist you today?
assistant
I am Kenneth Carter, I would like to cancel my reservation which I have done last week. Can you help me about it?
user
Sure, I will help you with that. Please be hold on for a moment.
assistant
Ok, sure.
user
Thank you for waiting. Sorry Carter, no reservation has found under your name to cancel.
assistant
Ok, fine. Thank you for the information.
user
Most welcome. Thank you for choosing us, have a great day.
assistant