Hello.
user
Hello.
assistant
I am Emily Carter.
user
How can I assist you?
assistant
I need to change my existing reservation, as my exam got postponed.
user
Ok.
assistant
Please help me in changing?
user
Sure, I will help you. Please, wait for a while.
assistant
Ok.
user
Thanks for being patience. Sorry to inform you that, there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for reaching us, have a great day.
assistant