Hi.
user
Hello, how may I render you today?
assistant
I am not feeling well to travel so, please cancel my reservation.
user
Sure, may I know your name?
assistant
Ok, this is Thomas Wright.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us.
assistant