Hello.
user
Hello, how may I guide you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
user
Sure, I am here to help you. Please wait for a moment to check your reservation status. Meanwhile, may I know your name?
assistant
Thank you. I am Elizabeth Roberts.
user
Sorry, no reservation found on your name in my database.
assistant
Oh! that's ok, no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your information.
user