Hi.
user
Hello. How may I aid you today?
assistant
Katherine Young here.
user
Yes Katherine.
assistant
Can you please change my recent reservation?
user
Sure, I will help you with that, please hold on for a moment to check your reservation status.
assistant
Sure, I'll wait for your response.
user
Katherine, there is no any active reservation with your name in my database.
assistant
Ok, thank you for your information.
user