Hi. I am Scott Collins.
user
Hello,how can i help you.
assistant
Owing an emergency want to change my reservation, can you please help me in changing my reservation?
user
Sure,I am hear to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
That's ok. Thank you for the response.
user
Thank you for choosing us.
assistant