Hello.
user
Hello. How can I help you?
assistant
I am Debra Green. I am planning to cancel my recent reservation, due to some health issue. Can you please cancel my ticket?
user
Sure, I can help you out. Please wait a while.
assistant
Sure, take your own time.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
That's fine, thank you for your help.
user
Thank you for picking  us.
assistant