Hello.
user
Hello. How can I assist you today?
assistant
I would like to change the travel dates in my previous reservation, can you please help me to do that?
user
Sure, will you mention your name for checking the reservation status?
assistant
Thank you for accepting my request. My name is Edward Perez.
user
There is no reservation found under your name.
assistant
It's ok, not a problem with that. Thank you for checking the ticket status.
user
Welcome, have a great day.
assistant