Hello, I am Ryan Carter.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation due to heavy rain in our city. Could you please help me in doing that?
user
Sure. Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Ok. Thank you.
assistant