Hello. I am Eric Carter.
user
Hello, how may I aid you?
assistant
Due to sudden changes, my exams has been postponed. Can you please change my reservation?
user
sure, we are perky to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
There is no active reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant