Hello.
user
Hello.
assistant
I am Samantha Collins.
user
How can I help you?
assistant
I just want to cancel my recent reservation, due to sudden demise of my great grandfather.
user
Ok.
assistant
Can you help me with cancellation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thanks for waiting, we did not found any reservation on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for approaching us.
assistant