Hello.
user
Hello, how can I assist you?
assistant
I am Patricia Green. I would like to alter my existing reservation, due to postpone of my interview date. Can you please assist me in changing?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting. Sorry, there was no reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant