Hello.
user
Hello.
assistant
My name is Rebecca White.
user
White, how can I help you today?
assistant
I want to cancel my recent reservation, please help out.
user
Sure, please hold on for a moment.
assistant
Ok.
user
Sorry White, no reservation found under your name in our website.
assistant
It's ok, thank you for the information.
user
My pleasure, have  a great day.
assistant