Hello.
user
Hello.
assistant
Matthew Lee here.
user
How can I assist you?
assistant
Due to change in my meeting dates, I would like to alter my existing reservation to Dallas. Can you help me with this?
user
Sure, please be on hold. There is no reservation found under your name to do modifications in that.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Yes, may be. Thank you for choosing us.
assistant