Hi. I am Anna Thomas.
user
Hello, how can I help you?
assistant
I need to cancel my reservation, due to health issue. Can you help me out?
user
Sure, I am here to help you.
assistant
Ok.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, sorry to say no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant