Hello, I am Paul Roberts.
user
Hello, how can I help you?
assistant
I want to cancel my reservation ticket due to postpone of my examinations. Can you help me in this?
user
Sure, please wait a while I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
It's ok, not a problem. Thank you for your information.
user
Thank you for reaching us.
assistant