Hello, I am Amy Thomas.
user
Hello. How can I assist you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, I will help you with that. Please wait, I will check your reservation status.
assistant
OK.
user
Sorry to say that, we did not find any active reservation on your name to cancel it.
assistant
No problem, thank you for the information.
user
Thanks for your presence.
assistant