Hello,. I am Jacob Robinson.
user
Hello, how may I support you today?
assistant
I just want to cancel my recent reservation, due to sudden demise of my Grand Mother. Can you please help me with that?
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, no reservation found with your name to cancel.
assistant
Ok, no issue. Thank you.
user
Thanks for approaching us.
assistant