Hello. I am Patrick Brown.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation, due to sudden death of my great grandfather. Can you please help me with this?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thanks for the information.
user