Hello.
user
Hello, do you need any assistance from us?
assistant
Due to personal health issue, I couldn't attend a convocation party.So, I would like to cancel my recent reservation.
user
Sure, can you please share your name for better checking?
assistant
Sure, my name is Mark Wright.
user
Ok, please allow me a minute.
assistant
Sure, take your time.
user
Sorry, I haven't found any reservation with your name in our portal to cancel further.
assistant
Ok, no issues.Thank you for the information.
user
Thank you for connecting with us, have a nice day.
assistant
You are welcome.
user