Hi, Janet Baker here.
user
Hello Baker. Nice to meet you.
assistant
I want to cancel my reservation due to some health issues, can you please help me?
user
That's sad to listen, anyway I will help you with that.
assistant
Thank you.
user
Please give me a moment, I will get back very soon with details. I appreciate your patience. Sorry Baker, there is no reservation has found under your name to cancel.
assistant
It's ok, thank you for your service.
user
Thank you for reaching us.
assistant