Hello, I am Katherine Lewis.
user
Hello. How can I serve you?
assistant
I need to cancel my recent reservation due to postpone of my exam. Could you please help me in doing that?
user
Sure, Please wait a while.
assistant
Sure.
user
Thanks for being waiting. We didn't found any reservation by this name.
assistant
No problem, thank you for your valuable information.
user
Thank you for opting us.
assistant