Hello.
user
Hello, how may I be a help for you?
assistant
Myself Melissa Brown, I want to change my existing reservation as I would like to stay back in my home town for some more days.
user
Ok, may I know the name on which you have booked the ticket?
assistant
It's done on my name, which I have provided above.
user
Sorry, there is no reservation found on your name to change.
assistant
That's ok, may be my friend has changed it.
user
Thank you for approaching us.
assistant
Thank you for helping me out.
user