Hi.
user
Hello.
assistant
I am Melissa Gonzalez.
user
How can I help you today?
assistant
Please cancel my recent reservation due to an emergency meeting.
user
Sure, I am mirthful to help you with that.
assistant
Ok.
user
Please wait a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant