Hi. I am Edward Miller.
user
Hello, how may I aid you today from my end?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation status.
assistant
Ok, please take your own time.
user
Sure Edward Miller, there is no reservation on your name in our database.
assistant
That is ok, thank you for providing me the information.
user
Thank you for reaching us.
assistant