Hello.
user
Hello, how can I aid you?
assistant
Frank Smith here. Can you please help me in changing my recent reservation , as my exams got postponed to some other date?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no active reservation found under your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant