Hello.
user
Hello.
assistant
I am Patrick White.
user
How may I aid you/.
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry, we have searched for your reservation but we couldn't find on your name in our database.
assistant
That's ok, thank you for your information.
user