Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, I am here to assist you. May I know your name?
assistant
Sure, my name is Pamela Martin.
user
Thank you. Please stay online for a while, I will check your reservation status and let you know.
assistant
Sure, take your own time.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
You are most welcome and have a nice day.
assistant