Hello.
user
Hello. How can I help you?
assistant
I am Betty Taylor, I want to cancel my reservation, can you please help me?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, thank you.
user
Welcome, have a nice day.
assistant