Hello, myself Gary Evans.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation due to heavy floods in my destination location, could you mind help me in cancelling?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please be on hold for a moment, let me check your reservation status.
assistant
Ok, I will wait for your response.
user
Thank you for waiting, we found your reservation under your name, would  you like me to cancel that reservation?
assistant
Yes, please cancel my reservation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your quick service.
user
Welcome and thank you for reaching us.
assistant