Hello.
user
Hello. How can I aid you?
assistant
My name is Kimberly Jones, Can you please help me in cancelling my reservation?
user
Sure, please allow me a moment to check for the status.
assistant
Ok, take your time.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant