Hello.
user
Hello, how may I assist you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name pleased?
assistant
I am Elizabeth Smith.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, no issues.
user
Thank you for approaching us.
assistant
Thanks for the information.
user