Hi.
user
Hello. How may I aid you today?
assistant
I am Jeffrey Wilson. I need to amend my reservation, can you help me out?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait for a while, I will get bake to you.
assistant
Sure.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant