Hello.
user
Hello, how can I guide you today?
assistant
I am Nancy Phillips. I want to change my reservation, can you help me to modify my reservation?
user
Sure, we are mirthful to help you to change it. Ok, please wait for a while.
assistant
Sure, please wait a minute.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thank you for informing me.
user
Thank you for choosing us.
assistant