Hello.
user
Hello. How may I help you today?
assistant
Due to some health issue, I want to cancel my recent reservation.
user
Sure, I am here to help you with that. Can I know your good name?
assistant
I am Thomas Walker.
user
Please wait for a minute.
assistant
Ok, I will wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, Thank you.
user
Thank you for approaching us.
assistant