Hello.
user
Hello. How can I help you today?
assistant
My friend birthday party place has been changed to New York. Can you please change my existing reservation?
user
Sure, I am here to help you with that, may I know your good name to check your recent reservation?
assistant
Thank you. Matthew Wright here.
user
Please wait for some time.
assistant
Sure.
user
Sorry, no reservation is found on your name in our database.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for reaching us.
assistant