Hello.
user
Hello. How may I help you?
assistant
I am Deborah Scott. I would like to cancel my reservation as I got hospitalized, can you please help me out?
user
Ok, please hold on a moment I will check your previous reservation.
assistant
Sure.
user
Thanks for your patience, there is no active reservation found on your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thanks for approaching us, have a nice day.
assistant