Hi.
user
Hello, how can I support you at this moment?
assistant
Owing to an emergency business meeting, I need to stay back in my place. Can you please help me in cancelling the reservation?
user
Sure, may I know on which name the ticket has been reserved?
assistant
I am Stephanie Perez.
user
OK, please wait a moment.
assistant
Ok.
user
Sorry, to say that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your quick response.
user
Thank you for choosing us.
assistant