Hello.
user
Hello. How can I assist you?
assistant
Suddenly I got a call from my team lead that there is an important meeting. So, I don't have any other option to travel. Can you please help me in cancelling the ticket?
user
Ok, may I know your name?
assistant
Yes, I am Dennis Mitchell here.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.\.
assistant
That's fine, no problem. Thank you for your service.
user
Thank you for reaching us.
assistant