Hello.
user
Hello. How can I assist you?
assistant
Due to some important work in the office, my manager did not approve leaves, will you help me to change my recent reservation?
user
Sure. May I know your name?
assistant
My name is Donna Evans.
user
Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant