Hello.
user
Hello.
assistant
Larry Rodriguez here.
user
How can I assist you at this moment?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you do it for me?
user
Sure Larry Rodriguez. I am ready  to help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Larry Rodriguez, no reservation has found under your name to cancel.
assistant
Oh! I think the ticket was not booked properly due to server issue. Anyway, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant
Welcome.
user