Hi.
user
Hello.
assistant
I am Jacob Hall.
user
Jacob Hall, how may I aid you?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, please give me a moment to check our database.
assistant
Thank you. Ok.
user
Sorry, no reservation is available by your name.
assistant
That's Fine. Thank you.
user
Thank you for contacting us.
assistant