Hello.
user
Hello, how may I serve you today?
assistant
Due to some health issues I want to cancel my recent reservation. Can you help me?
user
Sure, can I have your name please?
assistant
My name is Lisa Lewis.
user
Ok, please wait I will get back to you.
assistant
Sure.
user
Thanks for waiting, we have found a reservation on your given name. Would you like me to cancel?
assistant
Yes, please cancel.
user
Ok, your reservation has been cancelled.
assistant
Thanks for your great service.
user
Thank you for connecting us.
assistant