Hello.
user
Hello.
assistant
Myself James Hall.
user
How can I assist you at this moment?
assistant
Due to some client meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I am here to help you. Please be on hold for a moment while I check your reservation status.
assistant
Sure, I will wait for your kind response.
user
James Hall, there is no active reservation found under your name in our database.
assistant
Not a big problem, anyway thank you very much for your kind service.
user
Thank you for utilising our service.
assistant