Hello, I am Jack Jackson.
user
Hello, how may I help you at this moment?
assistant
I am planning to take my kids to Arizona desert on their vacation.So, can you please help me in booking a direct flight ticket to Phoenix, PHX?
user
Sure, I will help you. Please send your travelling dates.
assistant
I would like to depart on 09/29. My return will be on 10/01.
user
Please provide your source airport code.
assistant
Philadelphia, PHL is my boarding point.
user
Please wait for a while.
assistant
Sure.
user
There is a connecting flight available with Southwest airline, shall I book it?
assistant
No, do not proceed. Thank you for your information.
user
We are happy to give you discount. Will you like to proceed?
assistant
No, I am not comfortable with connecting flight.
user
Ok, no issues. Thank you for reaching us.
assistant
Thank you.
user