Hello.
user
Hello.
assistant
I am Michael Hernandez.
user
How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations to cancel tour journey.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching our service.
assistant