Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to sudden postpone of my trip dates. Can you help me with that?
user
Sure, please provide me your name?
assistant
I am Emma Turner.
user
Please wait a minute.
assistant
Sure.
user
There is no reservation found with your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant