Hi.
user
Hello, how can I help you today?
assistant
   Can you cancel my recent reservation?
user
Sure, I will help you with that.
assistant
Thanks.
user
May I know your good name?
assistant
Sure, I am Amanda Campbell.
user
Please give me a minute.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thanks for choosing us.
assistant