Hello.
user
Hello. How can I assist you at this moment?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, I will help you with this. Can you please provide the name to check your reservation status?
assistant
Sure, Myself Jeffrey Baker.
user
Jeffrey Baker, there is no active reservation found under your name in our database.
assistant
Oh! It may not be booked properly.
user
Thank you for contacting us.
assistant
Anyway, thank you for your time.
user