Hi.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation due to bad weather conditions. Can you help me for this one?
user
May I know your name to check for the cancellation.
assistant
Sure, Anna Wright here.
user
Please wait a moment.
assistant
Sure.
user
Found your recent reservation and successfully cancelled.
assistant
Thank you for your service.
user
Thank you for reaching our service.
assistant