Hello.
user
Hello, may I know your good name please?
assistant
I am Scott Hill.
user
How may I help you today?
assistant
My business meeting got postponed, so I want to change my existing reservation.
user
Ok, please wait for a while, I will check and get back to you.
assistant
Sure.
user
Sorry to say that, there was no reservation found with your name.
assistant
Not an issue.
user
Ok, thank you for opting us.
assistant
Thank you for your good service.
user