Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, please share your good name?
assistant
Sure, myself Helen Wilson.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your given name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant