Hello.
user
Hello, how can I amend you today?
assistant
I'm Anna Lewis. My holiday trip has been postponed. So, I would like to change my existing reservation which is under my name.
user
Sure, please wait for a while, I will check the reservation list and revert you.
assistant
Sure, take your time.
user
Thank you for waiting.
assistant
You are welcome.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
user
Thank you for reaching us. Have a good day.
assistant