Hello, myself Donna Young.
user
Hello, what kind of service you are expecting from us?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in this?
user
Sure, wait a minute.
assistant
Ok.
user
Sorry, we do not found any reservation in your name.
assistant
It's ok, not an issue.
user
Thanks for opting us.
assistant
Thank you for your information.
user