Hello.
user
Hello, how may I help you?
assistant
I need a help from you, to cancel my recent reservation. Can you aid me?
user
Sure, I am here to assist you. May I know your name?
assistant
Thank you for taking my request. Please check the ticket under the name Dorothy Brown.
user
Thank you. Please wait for a while. Let me check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's fine, no issue. Anyway thank you for checking.
user
You are welcome and thank you for choosing us.
assistant