Hello.
user
Hello.
assistant
I am Justin King.
user
How may I help you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation?
user
Sure, I will help you. Please, wait a minute.
assistant
Sure, take your time.
user
Thank you for being patience, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant