Hello.
user
Hello. How can I assist you for today?
assistant
I have already reserved my ticket, but right now I want to cancel that reservation. Can you help me to cancel reservation?
user
Sure, may I know your name please?
assistant
My name is Joseph Carter.
user
OK Joseph, please wait for a moment.
assistant
Sure, take your own time.
user
Sorry for the inconvenience, there is no reservation found on you name Joseph.
assistant
OK, no issues. Thank you for your wonderful service.
user