Hello.
user
Hello, how may I help you?
assistant
Due to bad weather, I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your name?
assistant
Jessica Thompson here.
user
Please standby.
assistant
Ok.
user
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant