Hello.
user
Hello, how may I assist you today?
assistant
My name is Emma Roberts, I want to cancel my reservation due to my bad health. Can you cancel my reservation?
user
Sure, I am here to help you. Please hold on, while I will check in the previous list and revert to you.
assistant
Sure.
user
Thanks for being patient, there is no reservation found on your journey dates.
assistant
Thank you for the information.
user
Thank you for availing us.
assistant