Hello, I am Alexander Martin.
user
Hello, how can I aid you?
assistant
I just want to cancel my recent reservation due to my doctor appointment got cancelled, can you please help me with that?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting us.
assistant