Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation due to bad weather condition, can you assist me?
user
Sure, may I know your good name please?
assistant
Jennifer Martin.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
No problem, thank you for searching.
user
Thank you for approaching us.
assistant