Hello. I am Thomas Moore.
user
Hello, how can I assist you?
assistant
I think my previous reservation has not been booked properly with my travelling dates. Could you please help me with the modification?
user
Sure, we are happy to help you. Please wait for a while, I will check with the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant