Hello, I am Robert Lopez.
user
Hello. How may I assist you today?
assistant
I intend to cancel my reservation due to sudden demise of my great grandfather. Can you help me with it?
user
Sure, wait a moment I will check is there a reservation existing or not. Thanks for waiting, we found a reservation on this name.
assistant
Proceed for cancellation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for the help.
user
Thanks for reaching us.
assistant