Hello, I am Pamela Hernandez.
user
Hello, how can I assist you?
assistant
Due to my health problem I want to change my reservation can you please help me to change my reservation?
user
Sure, please give me a minute.
assistant
Ok.
user
Thanks for waiting, there is no reservation found with your name.
assistant
Ok, no problem. Thanks for your service.
user
Have a great day.
assistant