Hi.
user
Hello. How can I assist you today?
assistant
Charles Brown here. Can you please help me in cancelling my recent reservation?
user
Sure, I can do that for you. Let me check your reservation status.
assistant
Ok, carry on.
user
Brown, I have not fond any reservation under your name in our database.
assistant
That's ok, thank you for giving the information.
user
You are welcome and thank you for contacting us.
assistant