Hello.
user
Hello, how can I help you?
assistant
I made an earlier reservation to attend my friend marriage, due to some it got postponed, so can you please change my reservation?
user
Sure, can you please provide me your name to check the reservation?
assistant
My name is Samantha White.
user
Sorry, there is no reservation with your given name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant