Hello.
user
Hello. How can I help you?
assistant
I am Carolyn Johnson. Due to some reasons I want cancel my recent reservation, can you help me?
user
That's sad, let me check with your reservation.
assistant
Ok.
user
Sorry to inform you that no reservation found by your name.
assistant
It's ok. Thank you for your information.
user
Thanks for reaching us. Have a good day.
assistant