Hi.
user
Hello. How can I assist you for the day?
assistant
Can you avail me to book a flight from BOS to OAK?
user
Sure, I will help you with that.  Can you please share your planned travel dates?
assistant
My travel dates are Feb 14 and 16.
user
May I know your name please?
assistant
Matthew Edwards here.
user
Do you have any class preference?
assistant
No.
user
Is there any other specifications regarding your journey?
assistant
I prefer to travel in direct flight.
user
There is a direct flight-1020 in Delta Airlines with a fare of 200. Shall I proceed with booking?
assistant
Please proceed.
user
Matthew Edwards, your booking has been done in economy class.
assistant
Thanks for the help.
user
Thank you for reaching us, have a safe journey.
assistant