Hello.
user
Hello. How may I assist you?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, may I know your name please?
assistant
Thank you for the response, my name is George Lee.
user
Please give me a moment.
assistant
Ok, sure.
user
There is no reservation found with your given name.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you.
assistant