Hello.
user
Hello.
assistant
I am Timothy Lopez.
user
In which way I can help you Timothy at this moment?
assistant
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
user
Sure, I can help you with that.
assistant
Thank you.
user
Please hold on a moment, I will check your reservation status.
assistant
Sure, take your time to check.
user
There is no previous reservation available in your name Timothy Lopez.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
You are welcome.
assistant