Hello.
user
Hello, may I know your good name?
assistant
My name is Timothy Martinez.
user
How can I assist you today?
assistant
Due to heavy rainfall, my Cricket match was cancelled, so please cancel my recent reservation.
user
Sure, please wait for a moment. I will check and get back to you.
assistant
Ok, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem, thank you for your quick response.
user
Thank you for opting us.
assistant