Hello.
user
Hello, how may I oblige you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am glad to help you. May I know your name?
assistant
My name is Dorothy Campbell.
user
Please wait for a moment.
assistant
Ok, I will wait.
user
Thank you for your patience, there is no reservation found on your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant