Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency I had to request for this cancel reservation.
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
My name is Samantha Taylor.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
Thanks.
user
Thank you for opting us.
assistant