Hello.
user
Hello. How best can I aid you today?
assistant
Owing to an emergency, I just want to cancel my recent reservation. Can you please be my helping hand with cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
For cancelling your reservation, we need to know your name to check your reservation status. So, please forward me your good name.
assistant
Sure, Margaret Campbell is my name.
user
Ok, please be on hold for a while.
assistant
Sure.
user
We regret to inform you that, we have not found any reservation on your name in our records.
assistant
Ok, thanks for your information.
user
Thanks for the help.
assistant