Hello.
user
Hello. How may I assist you today?
assistant
I am Richard Scott, I want to amend my recent reservation. Please help me to change.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
Sorry, I could not find any reservation with your name.
assistant
Thank you for assisting me. That's ok no problem.
user
It's my pleasure.
assistant