Hello.
user
Hello.
assistant
My name is Rachel Davis.
user
How may I assist you Rachel Davis?
assistant
I wanted to change my reservation because one of my friend is not well. Can you please help me?
user
So sad to hear, I'll help you with this.
assistant
Sure.
user
Sorry, there is no reservation found with your name in our database.
assistant
That's fine, thank you for checking.
user
Thank you for approaching us.
assistant