Hello.
user
Hello, how may I support you?
assistant
I have to cancel my previous flight ticket booking due to health concern, can you please help me in that one?
user
Sure, let me check the reservation list and revert you. May I know your name to check?
assistant
Thank you and I can wait for your response. My name is Raymond Wright.
user
Ok, please wait.
assistant
Sure.
user
I have gone through the data base but could not find any reservation by your name.
assistant
No problem with that one, I think it is not reserved properly while I was booking. Thank you for your quick response and providing the information.
user
Thank you for approaching us.
assistant
You are most welcome and have a nice day.
user