Hello.
user
Hello, how may I assist you?
assistant
My name is Jerry Brown. Can you please help me in changing my existing reservation details?
user
Please wait a moment, let me check the status of your reservation.
assistant
Sure.
user
Thanks for your patience, there is no reservation found under your name.
assistant
 That's ok, thank you for the information.
user
Ok, thanks for contacting us.
assistant