Hi, I am Timothy Moore.
user
Hello, how may I support you today?
assistant
I would like to change my reservation as my friend reserved me a ticket with a wrong destination. Please help me in changing the reservation.
user
Ok, please wait a moment I'll check your details and revert you.
assistant
Sure.
user
Sorry to say, I didn't found any details regarding your reservation.
assistant
Fine, thanks for your response.
user
Thanks for availing us, have a good day.
assistant