Hello.
user
Hello. How may I render you at this m oment?
assistant
I am Patrick Thompson here. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you help me out?
user
Sure, please wait for few minutes.
assistant
Sure, I will wait.
user
There is no recent reservation found on your name in our records.
assistant
Ok, it may be cancelled by my manager but he did not informed me yet.
user
Thank you for reaching us.
assistant
Anyway, thank you for the information.
user