Hello.
user
Hello. How can I assist you?
assistant
I need to change my details in my previous reservation so please help me with that.
user
Ok, may I know your name?
assistant
Sure, myself Steven Collins.
user
Ok, please wait.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to change.
assistant
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant