Hello, I am Timothy Martin.
user
Hello, how can I serve you?
assistant
Due to heavy snow storms my football match got cancelled, so I want to cancel my reservation? Can you help me with that?
user
Sure, please wait a moment I will check and let you know.
assistant
Ok.
user
Thank you for waiting. Sorry, we did not found any reservation your name.
assistant
Ok, no issue. Thank you for your fast response.
user
Thank you for reaching us.
assistant