Hello.
user
Hello. How may I help you?
assistant
Actually my Tennis Competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, hold on a minute.
assistant
Sure.
user
May I know your name to check your reservation?
assistant
Sure, I am Carol Evans.
user
Thanks for giving your name, there is no reservation found under your name to change it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for choosing us.
assistant