Hi.
user
Hello, how may I assist you?
assistant
Unfortunately, I want to cancel my recently done reservation due to some health issues, can you please help me out?
user
Sure, could you please provide your name to check your reservation status?
assistant
Ok, my name is Dennis Green.
user
Ok, please wait a moment I will check your details and proceed further.
assistant
Sure, I will wait for your response.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your service.
user