Hello, I am Emily Thompson.
user
Hello. How may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Nice to meet you Emily. Sure, please wait for a moment.
assistant
Sure, take your time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, thank you for checking.
user
Thank you.
assistant
Welcome.
user