Hi.
user
Hello, how can I help you?
assistant
I am George King, want to change my reservation due to post pone of my shopping. Can you help me with it?
user
Sure. May I know your good name please?
assistant
I have already mentioned above.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting. Unfortunately, there is no reservation found on your given name?
assistant
Fine, thanks for the information.
user
Thank you for reaching us.
assistant