Hello.
user
Hello.
assistant
I am Debra Martin.
user
How can I aid you?
assistant
Due to bad weather, so I want to cancel my reservation. Can you please help me with it?
user
Sure, please allow me a moment to check for the status.
assistant
Sure.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant