Hello.
user
Hello. How can I help you?
assistant
I have a unplanned trip dates in previous reservation, now my done with perfect travelling dates.Can you change my existing reservation?
user
Sure, May I know your name to change?
assistant
Please, check the reservation details on Donald Hernandez.
user
Please hold a moment. I will check the status and let you know.
assistant
OK.
user
Thank you for waiting. There was no reservation found with your name.
assistant
It's my pleasure. That's ok.
user
Thank you for connecting with our service.
assistant
Thank you for your help.
user