Hi.
user
Hello. How can I assist you now?
assistant
As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?
user
Sure, I am happy to help you with that.
assistant
Thank you for considering my request.
user
Can I have your name please to check your reservation status?
assistant
Sure, my name is Robert Perez.
user
Ok, please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Robert Perez, no reservation has found under your name to change.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for choosing us, have a good day.
assistant