Hello.
user
Hello,. How may I be of your assistance?
assistant
I am Emma Mitchell, i want to cancel my ticket as my plan to visit my sister has been cancelled.
user
Sure, please wait for a minute I will revert you with the present status.
assistant
Sure.
user
Sorry, unfortunately there is no reservation found with your name.
assistant
Thanks for the information.
user
Thank you for reaching us.
assistant