Hello.
user
Hello. What assistance do you require from our travel agency?
assistant
I want to cancel my recent reservation, due same health issues. Can you help me?
user
Sure, I am here to help you with the ticket cancellation.
assistant
Thank you.
user
Ok, with which name you have reserved your previous ticket?
assistant
Sure, I am Paul Clark.
user
Ok, please be on hold for a while.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
Not an issue, thank you for your information.
user
You are most welcome. Thank you for choosing us.
assistant