Hello.
user
Hello.
assistant
I am Kevin Lopez.
user
How can I assist you?
assistant
I want to change my existing reservation due to bad weather condition, can you help me in change reservation?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure.
user
Kevin, there is no reservation found under your name to do changes in that.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant