Hello.
user
Hello, how may I help you?
assistant
Due to some family issues, I need to cancel my reservation. Can you help me out?
user
Sure, I will help you. Can you please tell me your name please?
assistant
Myself Joseph Perez.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name to cancel further.
assistant
That's ok, no problem.
user
Thank you for opting us.
assistant
Thank you for your help.
user