Hello,.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Kathleen Perez.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for visiting us, we hope see you again.
assistant