Hello, Pamela Walker here.
user
Hello, which service are you seeking for today?
assistant
Due to changes in my previous plan I need to change my flight journey accordingly. Please help me.
user
Sure, I can help you in that.
assistant
I am happy to hear that.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure, I will be here.
user
We are sorry to inform that, there is no active reservation found on your name.
assistant
That's fine, thanks for the assistance.
user
Thanks for communicating with us.
assistant