Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me in cancelling my reservation?
user
Sure, Can I have your name please?
assistant
Thank you for the response. My name is Dorothy Collins.
user
Ok, please wait for a while.
assistant
Ok, sure. I will wait for your response.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for opting us.
assistant