Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
user
Sure, I am here to help you.
assistant
Thank you.
user
Ok, please provide your good name.
assistant
Sure, my name is Alexander Mitchell.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
That's Ok, thank you.
user
Thank you for choosing us.
assistant