Hello.
user
Hello, how may I support you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, may I know your name?
assistant
Sure, my name is George Hernandez.
user
Ok, please wait for a while.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for availing us.
assistant