Hello, I am Cynthia Rodriguez.
user
Hello, how may I assist you?
assistant
I want to do some modifications due to an emergency. Can you help me?
user
Sure, hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Cynthia, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant