Hello.
user
Hello, how may I assist you?
assistant
I am Emma White. I would like to cancel my reservation as I am moving for family trip, can you please help me out?
user
Sure, please wait for a moment.
assistant
Thank you. Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant