Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, will you please let me know your name?
assistant
My name is Nicole Turner.
user
Ok, let me check the current status and get back to you.
assistant
Sure.
user
Thanks for waiting, we found a reservation active by your name and it has been cancelled successfully on your request.
assistant
Thank you for your help.
user
Thank you for consulting us.
assistant