Hello.
user
Hello, how can I assist you today?
assistant
I am Emily White. Due to emergency I need to my cancel reservation. Can you help me that please?
user
Sure, we will help you for cancellation. Please wait for a while, I will check the status of your reservation.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for availing us.
assistant