Hello, Kenneth Collins here.
user
Hello. What can I do for you?
assistant
I want to do some changes in existing reservation due to some crisis in existing location. Can you help me with this?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a moment. Sorry Collins, there is no reservation found with your name to change the reservation.
assistant
That's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for searching my details.
user