Hello.
user
Hello, how can I help you?
assistant
I want to change my reservation, due to some problems I am not unable to travel those dates, can you please change my travel dates?
user
May I know your name please?
assistant
Sure, my name is Richard Mitchell.
user
There is no reservation on your name in our database.
assistant
Oh! It's ok no problem.
user
Thank you for opting us.
assistant
Thank you for your information.
user