Hi.
user
Hello, how can I assist you today?
assistant
Can you help me to book a direct flight?
user
Sure, On which dates would you like me to book a flight ticket for you?
assistant
My travelling dates are Jan 26 and 28.
user
On what name, do I need to reserve your ticket?
assistant
Please book under my name Richard Edwards.
user
 Can you please provide your take off and landing airport codes?
assistant
My airport codes are LAX and DCA.
user
Do you have any other requirements?
assistant
No.
user
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant