Hello.
user
Hello.
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I am glad to help you. Please give me a moment to check your ticket status.
assistant
Sure, take your time. My reservation was done under the name Ruth Martinez.
user
Ok. Sorry, no reservation is available by your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant