Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Yes, I can help you. Can I know your name for checking?
assistant
My reservation was done under the name Patricia Harris.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant