Hi.
user
Hello.
assistant
Timothy Thomas here.
user
How may I help you out?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
user
Sure, I will help you in cancelling the reservation.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant