Hello, I am Catherine Hernandez.
user
Hello, how can I guide you?
assistant
As the arts festival which I want to attend got postponed, I want you to change my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
Thank you for being patience, there is no reservation found on your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for availing us.
assistant