Hi, I am Benjamin Nelson.
user
Hello, How can I help you today?
assistant
I need to cancel my recent reservation due to postpone of my  international basketball match. Could you please help me in doing that?
user
Sure, wait for a while I will check and get back to you.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name. Thanks for choosing us.
assistant
No problem,thank you for your valuable information.
user