Hello.
user
Hello, how can I support you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, Can you please share your name please?
assistant
Eric Harris here.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name to cancel it.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant