Hello. Kevin Wright here.
user
Hello, how may I serve you today?
assistant
I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure, I will wait for your response.
user
There is no reservation found on your name to change.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant