Hello, I am Gary Wright.
user
Hello, how may I help you?
assistant
I need to cancel my recent reservation, due to sudden demise of my grandmother. Can you please help me?
user
Sure, please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thanks for choosing us.
assistant
Thank you for your information.
user