Hello.
user
Hello.
assistant
Richard Thompson here.
user
How can I help you today?
assistant
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
user
Sure, I can help you with that.
assistant
Ok.
user
There is no previous reservation found on your name.
assistant
Thank you for the information.
user
Thank you for contacting us, have a good day.
assistant