Hi.
user
Hello, how may I assist you?
assistant
I am Carolyn Young, can you change my recent reservation to new dates?
user
Sure, hold on for a moment. Let me check.
assistant
Sure, get back with the information of my reservation.
user
Sorry Young, there are no flights reserved on your given name.
assistant
It's ok, not an issue.
user
Welcome, thank you for choosing us.
assistant
Thanks for your information.
user
Welcome.
assistant