Hello.
user
Hello, How can I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, May I know your name?
assistant
Ok, I am Thomas Carter.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Thank you for your help.
user
Thank you for opting us.
assistant