Hi, Lisa Mitchell here.
user
Hello, how may I support you?
assistant
Due to the sudden changes in climate, my badminton match has been cancelled. So I have a request to you to cancel my existing reservation?
user
Sure, wait a minute.
assistant
Sure.
user
There is no reservation on your name.
assistant
Ok, no worries at all. Thank you for your kind service.
user
Thank you for connecting us.
assistant