Hi.
user
Hello, how may I oblige you today?
assistant
 I am Emma Carter want to cancel my reservation. Can you cancel my ticket?
user
Sure, we are blissful to help you. Please hold a moment, let me check your reservation and let you know.
assistant
Ok.
user
Thanks for your time, unfortunately no reservation found with your name.
assistant
 Thank you for your response.
user
Thank you for reaching us, have a great day ahead.
assistant