Hello.
user
Hello, how may I help you today?
assistant
I am Benjamin Thompson. I would like to change my reservation which is under my name. Can you please help me with that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name to change.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for approaching us.
assistant
You are welcome.
user