Hello. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Hello, how may I aid you today?
assistant
Can you help me in cancellation?
user
Sure.
assistant
Thank you.
user
May I know your name?
assistant
I am Melissa Thomas.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant