Hello. I am Catherine Davis.
user
Hello, how may I oblige you today?
assistant
Due to emergency I need cancel my reservation. Can you please help that?
user
Sure, please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for opting us, have a great day ahead.
assistant