Hello.
user
 Hello, How exactly I can serve you the best today?
assistant
Due to some emergency I need to cancel my recent reservation.
user
Ok. May I know your good name?
assistant
I am Stephanie Harris.
user
Give me a minute, I will check the previous list and let you know the details of it.
assistant
Sure.
user
Thank you for your time. No reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant