Hello.
user
Hello. How can I assist you?
assistant
Please change my existing reservation, due to some health issue.
user
Can I know your name please?
assistant
I am Rachel Nelson.
user
Please wait.
assistant
Sure.
user
I found your reservation on your given name, let me know your new travel dates please?
assistant
Ok, my travelling dates are Jan 13 and Jan 15.
user
Could you please share me your new airport codes?
assistant
My source is Charlotte, CLT and destination is San Francisco, SFO.
user
May I know your connection limit?
assistant
I want single connection.
user
Do you need any other preference?
assistant
No.
user
Delta Airlines is providing connecting flight with the ticket fare of 100. Shall I proceed?
assistant
Ok, please proceed.
user
Your ticket has been confirmed by flight number 1000 and an economy class.
assistant
Thank you.
user
Thank you for choosing us.
assistant