Hello.
user
Hello. How may I help you?
assistant
Owing for an emergency, can you please help me to change my reservation?
user
Sure, please provide your name.
assistant
My name is Katherine Taylor.
user
Please hold on a moment.
assistant
Sure.
user
I have found your reservation, may I know your airport codes please?
assistant
Ok, I want to travel from EWR to PHX.
user
Can you please share your trip dates?
assistant
I want to start my journey on 05/21 and return on 05/23.
user
There is a flight for you in Delta airlines with price 100. Can I proceed?
assistant
That's good, please book the ticket for me.
user
Ok, your ticket has been booked with flight number 1019.
assistant
Thank you very much.
user
Thank you for choosing us.
assistant