Hi.
user
Hello, how may I aid you today?
assistant
Can you please change my recent reservation details? As my planned trip has been postponed.
user
Sure, please share me your good name.
assistant
Sure, my name is Rebecca Roberts.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant