Hello.
user
Hello.
assistant
Nancy Hernandez here.
user
How can I help you today?
assistant
Due to sudden work, I need to change my reservation.
user
Ok.
assistant
Can you please help me with it?
user
Sure, I am here to help you. Give me a minute to check the reservation on your name.
assistant
Ok.
user
I am happy to inform you that, we found a reservation on your name. Can you please share your new journey dates?
assistant
My travelling dates will be on 01/25 to 01/27.
user
Let me know your source and destination airport codes?
assistant
My journey starts from SFO to EWR.
user
Please, standby.
assistant
Ok.
user
Thanks for your time, there is a connecting flight of Southwest airline available with fare 100 in economy class. May I proceed with booking?
assistant
You can proceed to booking.
user
Your reservation has been successfully changed and confirmed with flight umber 1011.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant