Hello.
user
Hello, how can I best serve you today?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, can I know your good name?
assistant
Myself Karen Scott.
user
Please stand by.
assistant
Ok.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
That's ok, thank you for the information.
user
Thank you for opting us.
assistant