Hello.
user
Hello, How can I serve you?
assistant
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me?
user
Sure, May I know your name?
assistant
Sure, my name is Thomas Green.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No problem, thanks for your assistance.
user
Thank you for reaching us.
assistant