Hello, I am Amy Young.
user
Hello, how may I provide service to you?
assistant
I want to change my existing reservation due to postpone of my trip with my friends. Could you please help me?
user
Sure, we are here to help you. Please wait for a while. let me check with your reservation status and revert to you.
assistant
Sure.
user
Sorry we could not find any reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for connecting with us.
assistant