Hello.
user
Hello, How can I serve you?
assistant
I made a earlier reservation to attend a conference, but my conference was got cancelled. Could you please help me to cancel my reservation?
user
Surely, We will help you. May I know your name?
assistant
Myself Nancy Williams.
user
Please wait a moment, I will check the reservation status your reservation there or not.
assistant
Surely, I will wait for your positive response.
user
We tried lot of times to find your reservation, But unfortunately we could not found any reservation on your name.
assistant
Ok, That's not an issue. Thank you so much for your response.
user
Thank you for choosing us.
assistant