Hi.
user
Hello. How may I aid you today?
assistant
I am Sarah Rodriguez. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Please wait for while.
assistant
Sure.
user
Thank you for waiting. There is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for opting us.
assistant
Thanks for your quick response.
user