Hi.
user
Hello. How can I help you?
assistant
I want to change an existing reservation, can you please help me with that?
user
Sure, I am here to help you. May I know on which name the ticket has been reserved?
assistant
Ryan Wilson.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a good day.
assistant