Hello.
user
Hello. How can I aid you?
assistant
I am Melissa Carter. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your quick response.
user