Hello.
user
Hello, may I know your name?
assistant
Sure, my name is Pamela Hernandez.
user
How may I abet you?
assistant
I need to change my existing reservation as my examinations got postponed. Can you help me with it?
user
Sure, give me a moment.
assistant
Ok.
user
Thanks for waiting, we did not found any reservation by this name.
assistant
It's ok, thank you for your response.
user
Thanks for choosing us.
assistant