Hello.
user
Hello, how may I help you?
assistant
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
user
Sure, I am glad to help you.
assistant
Thanks for the response.
user
May I know your name please?
assistant
My name is Kimberly Brown.
user
Please wait for a moment.
assistant
Ok, sure.
user
Sorry, there are no reservation found on your name.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for reaching us.
assistant