Hello.
user
Hello.
assistant
Myself Brian Johnson.
user
What type of assistance are you expecting from me?
assistant
Please check if my ticket is refundable or not, due to some financial issue is going on in my family, I would like to cancel my outing. Can you please help me?
user
Sure Brian, I will help you. Please wait a while, I will check is there any previous reservation on your name or not.
assistant
Ok, I will wait for your information.
user
I understand your concern.
assistant
Thank you.
user
Sorry Brian, no reservation found on your name to cancel your reservation.
assistant
Ok, I will check for other alternative.
user
Thank you for approaching us.
assistant
Thank you for your quick response.
user
You are welcome.
assistant