Hi.
user
Hello, how may I abet you today?
assistant
Can you please search my reservation in your agency database, I have to change some details in that reservation?
user
Sure, may I know your good name to check your reservation on your name?
assistant
Myself Jack Wilson.
user
Thank you for providing your name, there is no reservation found on your name.
assistant
Ok, fine. Thank you for your help.
user
Thank you for approaching us.
assistant