Hello. I want to cancel my recent reservation, as I am not feeling good to travel.
user
Hello.
assistant
Can you please help me with this?
user
Sure, let me check your ticket status in our website. May I know your name?
assistant
I am Paul Green.
user
Sorry Paul, no reservation found.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant