Hi.
user
Hello, Please inform me by what way can I help you out?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
My name is Richard Turner.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thanks for reaching us, wish you a great day.
assistant