Hi.
user
Hello, how may I aid you?
assistant
I am Steven Parker and I just want to cancel my recent reservation due to sudden dismissal of my great grand mother.
user
Ok, please hold I will check the status and revert you.
assistant
Ok.
user
Sorry there is no reservation found on your name.
assistant
Ok, no issue.
user
Thank you for opting us.
assistant
Thank you.
user