Hello.
user
Hello, how may I provide assistance to you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me in that?
user
Sure, we are here to help you. Please provide me your name to check your details in our database.
assistant
My name is Anthony Mitchell.
user
Ok, please wait.
assistant
Sure.
user
Sorry to inform you that there was no active reservation found in our database to proceed further.
assistant
Ok, not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant