Hello.
user
Hello, how may I assist you today?
assistant
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
user
Sure, may I know your name for the changing process?
assistant
Sure, my name is Stephanie Williams.
user
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
Ok, no problem. Thank you for checking.
user
Welcome, thank you for reaching.
assistant