Hi.
user
Hello, how may I assist you?
assistant
Myself Timothy Wilson.
user
Nice to meet you Wilson.
assistant
For some personal reason I want to cancel my reservation, can you please help me?
user
Sure, hold on for a moment please. Sorry to say this Timothy, we could not find a flight under your name.
assistant
Thank you for the information.
user
Thank you for choosing us. Have a good day.
assistant