Hello.
user
Hello, how may I aid you?
assistant
The event which I am planning to attend has been cancelled. Can you please cancel my reservation?
user
Sure, I am here to help you. Could you please provide your name to check your reservation status?
assistant
My name is Nancy Carter.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant