Hello.
user
Hello. How can I assist you?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I will help you. Can I have your good name?
assistant
My name is Sarah Rodriguez.
user
Please, wait a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for availing us.
assistant