Hello.
user
Hello, how may I aid you?
assistant
Sharon Perez here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, please be on hold.
assistant
Ok, I will wait.
user
Sorry Perez, there is no flight found on your name to change.
assistant
Anyway, thanks for the information.
user
Thank you for contacting us.
assistant