Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name?
assistant
My name is Jack Wright.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok, I will wait.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Anyway, thanks for the information.
user
You are welcome and thank you for choosing us.
assistant