Hello, I am Emily Edwards.
user
Hello, how may I be helping hand to you?
assistant
Due to postponed my meeting I need to cancel my reservation, can you please help me?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found on your name to cancel.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us, have a great day.
assistant