Hello, I am Brandon Edwards.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due some personal problems.
user
Ok, please wait for a while. I will check the status and update the information.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to change the reservation. Thanks for opting us.
assistant
Ok, thanks for your response.
user
Have a nice day.
assistant