Hello.
user
Hello, how may I aid you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
I am Kevin Parker.
user
Ok, wait for a moment please.
assistant
Sure.
user
Sorry Parker, there is no reservation found as per your name to cancel it in your database.
assistant
No problem, thank you for checking.
user
You are welcome.
assistant