Hello.
user
Hello. How may I help you?
assistant
I am Laura Hernandez, can I know if your can change my recent reservation please?
user
Sure, I can change your reservation.
assistant
Ok.
user
Please be on hold.
assistant
Ok.
user
There is no reservation found under your name to do changes in that.
assistant
Thank you for helping me. Not a problem.
user
Thank you for choosing us.
assistant