Hello.
user
Hello. How may I assist you today?
assistant
I am Ronald Martin.
user
Welcome to flight booking agency Ronald.
assistant
I would like to cancel my reservation as I got hospitalised, can you please help me out in cancelling reservation?
user
Sure, I am oblige to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure.
user
Sorry to inform you that, there is no reservation with your name in our records.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us, have a great day.
assistant