Hello.
user
Hello. How can I assist you today?
assistant
Can you aid me change my reservation due to an emergency?
user
Sure, may I know your name to check for the previous reservation?
assistant
Larry Evans here.
user
Please allow me a moment while I check for the reservation status.
assistant
Sure, take your time.
user
Larry Evans, there is no reservation found under your name.
assistant
Not an issue. Thank you.
user
Thank you for contacting us.
assistant