Hello.
user
Hello.
assistant
Can you help me to cancel the reservation I had done on the name Scott Wilson?
user
Sure, I'll definitely help you with that. Please wait for a minute while I'll check your reservation status. Scott Wilson, there is no reservation found active under your name to do cancellation.
assistant
That is ok, thank you for assisting me.
user
Thank you for choosing us, have a great day.
assistant