Hello. I am Andrew Harris.
user
Hello, how may I assist you?
assistant
I need to meet my relatives, but I have reserved my ticket in the last month. I want to cancel my reservation.
user
Ok, please hold on a moment.
assistant
Ok.
user
Sorry to say, no reservation has been found on your name in our database.
assistant
It's fine. Thank you for your help.
user
Thank you for choosing us.
assistant