Hello, I am Jonathan Martinez here. Due to some personal emergency I would like to cancel my recent reservation. Can you please help me in doing cancellation?
user
Sure, I will help you. Wait a minute I will check and revert you.
assistant
Ok.
user
Thank you for waiting, There were no reservation found on your name.
assistant
Ok, no worries. Thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant