Hi,.
user
Hello, How may I amend you today?
assistant
Please cancel my recent reservation as my meeting with clients has been cancelled due to bad weather conditions.
user
Sure, I will aid you today.
assistant
Thank you.
user
Can I have your name to check with the reservation list?
assistant
Reservation is done with my name Susan Jones.
user
Please stay online, I will revert to you.
assistant
Sure.
user
Thanks for your patience.
assistant
Ok.
user
We did not find any reservation on your name to proceed with cancellation.
assistant
Ok, I think I made my reservation with other airline. Thank you for the effort.
user
Thank you for choosing us, Have a great day.
assistant