Hello.
user
Hello. How can I assist you?
assistant
I have already reserved my ticket, but right now I want to cancel that reservation. Can you help me with this?
user
Sure. May I know your name please?
assistant
I am Joseph Phillips.
user
Sorry, no reservation is found as per your details.
assistant
It's ok, no issues. Thanks for your help.
user
Thank you for reaching us.
assistant