Hello.
user
Hello. How best can I help you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I am perky to help you. For that, we need to know your name to check your reservation status. So, please forward me your name.
assistant
Please check the ticket under the name Kenneth Taylor.
user
Ok, please wait for a moment.
assistant
Sure, I will wait.
user
We have found an active reservation on your name and it has been cancelled successfully.
assistant
Thank you for your quick response.
user
Thank you for choosing us, have a good day.
assistant