Hi.
user
Hello, how can I best aid you?
assistant
Having an important work at my office, I want to reschedule my journey dates. Please aid me in changing the reservation with the name of Joseph Williams.
user
Sure, I am here to aid you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to inform that, there is no active reservation found on your name.
assistant
Ok, thank you for your information.
user
Thanks for approaching us, have a nice day.
assistant