Hello. I am Ruth Martin.
user
Hello, how can I serve you?
assistant
I need to change my existing reservation, as my exam scheduled has been postponed. Please help me in changing?
user
Sure, we are here to aid you. Please be on hold for a second.
assistant
Ok,.
user
Thanks for being patience, there is no active reservation found with your specified name.
assistant
Ok, no issues. Thank you for your help.
user
Thanks for approaching us, we hope to serve you again.
assistant