Hi.
user
Hello.
assistant
I am Donald Baker.
user
How can I abet you today?
assistant
I need to cancel my reservation, as I need to stay back in own city due to my house was collapsed by Floods.
user
Sure Donald Baker, I am here to help you, please wait for a while.
assistant
Can you help me in my cancellation?
user
Sure, please hold on.
assistant
Sure, take your time.
user
Sorry Donald, no reservation done on your name previously.
assistant
Not an issue, thank you for your help.
user
Thank you for approaching us, have a nice day.
assistant