Hello.
user
Hello, how can I help you?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, we are here to help you. May I know your name?
assistant
Rebecca Parker here.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
No problem, Thank you.
user
Thanks for choosing us.
assistant