Hello.
user
Hello, how may I help you today?
assistant
Can you please help me to cancel my reservation due to heavy rains at my destination place?
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
In whose name, your reservation has been done before?
assistant
Sure, I am Rebecca Moore.
user
Ok, please standby.
assistant
Sure.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant