Hi.
user
Hello, how may I help you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
I am Michelle Baker.
user
Please wait a minute.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for reaching us.
assistant