Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, due to some bad weather at my destination.
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am Amanda Davis.
user
Wait a moment please.
assistant
Ok.
user
Amanda Davis, we haven't found any reservation under your name in our database.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant