Hello.
user
Hello. How can I help you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Yes, I can help you with that.
assistant
Thank you.
user
Can I know your name for checking your previous reservation?
assistant
Sure, my name is Linda Green.
user
Ok, give me a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user