Hello. David Carter here.
user
Hello, how can I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, give me a minute.
assistant
Ok, take your time.
user
Sorry, there is no reservation found under your name.
assistant
Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant