Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, I am glad to help you. May I know your name to check your reservation status?
assistant
Thank you, myself Sharon Miller.
user
Ok, please be on hold.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you.
user
Thank you for reaching us.
assistant