Hello. I am Samuel Evans.
user
Hello. How may I assist you today?
assistant
I need to change my existing reservation, as my exam got postponed. Please help me in changing?
user
Sure, I am blissful to help you.
assistant
Thank you.
user
Please wait for a while I will check status and revert you.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for availing us.
assistant