Hello.
user
Hello. How can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you. May I know your good name?
assistant
My reservation was done under the name Jason Phillips.
user
Please, wait a minute.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for approaching us.
assistant