Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you. I am Betty Nelson.
user
Ok, please allow me a minute to check your reservation status.
assistant
Sure, take your time.
user
Betty Nelson, I found your reservation and I have successfully cancelled it.
assistant
Ok, thank you for your help.
user
Thank you for choosing us, have a nice day.
assistant