Hello.
user
Hello, how may I be of your assistance?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me in that?
user
Sure, I can do that for you. May I know your name to proceed?
assistant
My name is Pamela Phillips.
user
Ok, let me check the status and revert you.
assistant
Ok.
user
There is no reservation found on your name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for approaching us.
assistant