Hello.
user
Hello.
assistant
My name is Larry Taylor.
user
How can I assist you Larry Taylor?
assistant
Due to sudden change in the schedule, I would like to change my existing reservation. Can you help me?
user
Sure, I am glad to help you. Please wait a moment, let me check the status of your reservation and get back to you.
assistant
Ok, take your time.
user
I have searched with your name in our database and I couldn't find any active reservation with your name.
assistant
That's fine, I guess I didn't book the ticket. Anyways, thank you for the information.
user
Thank you for choosing our service.
assistant