Hello, I am John Williams.
user
Hello. How may I assist you?
assistant
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need you help to change an existing reservation.
user
Please for a while, I will revert you back with the status of your reservation.
assistant
sure.
user
Thanks for your time, there is no reservation found under your name.
assistant
That's not a problem. Thanks for your information.
user
Thanks for contacting us.
assistant