Hello.
user
Hello.
assistant
Myself Amy Baker.
user
How may I help you today?
assistant
I want to cancel my flight ticket. Can you please help me with that?
user
Please wait a moment, let me check.
assistant
Ok.
user
Sorry, there are no active reservations on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing our service.
assistant