Hello.
user
Hello. How may I help you out?
assistant
I would like to change the ticket details because I am unable to travel now. Can you please help me to change the reservation?
user
Sure, I will help you in changing the reservation. May I know your name please?
assistant
Thank you. I am Kathleen Harris.
user
Sorry, there are no reservations found on your name.
assistant
It's ok, not an issue with that. Thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user