Hello.
user
Hello. How may I assist you today?
assistant
Due to bad weather conditions, I want to change my recent reservation. Can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
To check reservation list may I know your name please?
assistant
Emily Robinson here.
user
Sorry Emily Robinson, there is no active reservation on your name.
assistant
That's ok, thank you for checking.
user
You welcome.
assistant