Hello.
user
Hello, how may I help you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, may I know your name to check the details.
assistant
My name is Donna Thompson.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching our service.
assistant
You are welcome.
user