Hi.
user
Hello. How can I serve you?
assistant
I need to cancel my reservation, as I have to stay back in the city due to heavy Floods at my place.
user
Ok.
assistant
Could you help me in this?
user
Sure, I will help you.
assistant
Ok.
user
May I know your name?
assistant
My name is Anthony Thomas.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting.
assistant
Fine.
user
There is no reservation on your name.
assistant
No problem, thank you.
user
Thank you.
assistant