Hello.
user
Hello.
assistant
I am Matthew Clark.
user
How can I aid you now?
assistant
Can you please help me in changing my existing reservation? As my meeting got postponed at Charlotte.
user
Sure, I am here to help you with that. Please, wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, we have not found any reservation on your name in our records.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for reaching us, have a great day.
assistant