Hi.
user
Hello. How may I help you?
assistant
As the weather is not good at my destination location, I want to modify my reservation. Can you please help me with that?
user
Sure, I am here to help you. May I know your name?
assistant
Janet Rodriguez here.
user
I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, I have not found any reservation under your name in our database.
assistant
That's ok, thank you for your service.
user
You are welcome and thank you for choosing us.
assistant