Hello.
user
Hello.
assistant
I am Joseph Lewis.
user
How can I assist you?
assistant
I want to change my reservation, due to financial issues, can you help me?
user
Ok, please give me a minute.
assistant
Sure.
user
Sorry Lewis, there is no reservation available on your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant