Hello.
user
Hello, how may I guide you at this moment?
assistant
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please help me.
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
On which name your previous flight ticket has been reserved?
assistant
Sure, I am Donna Garcia.
user
Please stay online, I will check the previous list and revert to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
Not a problem, thank you.
user
Thanks for approaching us, wish you a great day.
assistant