Hello. My name is Christine Hernandez.
user
Hello, how may I support you now?
assistant
I want to change my existing reservation, due my board meeting has been postponed.
user
Ok, I will help you to change your reservation. Please wait for a moment, while I check for the reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, thanks for your help.
user
Thank you for reaching us.
assistant