Hello. Jessica Turner here.
user
Hello, how can I help you today?
assistant
I would like cancel my reservation as my exams cancelled, can you please help me out?
user
Sure, we are perky to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
There is no reservation found on your name in our database to cancel it.
assistant
That's ok, no problem. Thank your for checking out.
user
Thank you for choosing us.
assistant