Hi.
user
Hello.
assistant
My name is Carolyn Martinez.
user
Carolyn Martinez. How may I assist you?
assistant
Due to health issues, I need to change my existing reservation. Please help me in changing recent reservation.
user
Sure, Give me moment please.
assistant
Sure.
user
Sorry, there is no name by Carolyn Martinez existing on the list.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant