Hello.
user
Hello, how can I serve you at this moment?
assistant
I am Eric Lewis, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
I am glad to help you in cancellation of your reservation Eric Lewis.
assistant
Thank you.
user
I feel apologise to say this Eric Lewis, there is no active reservation with your name to cancel your reservation.
assistant
It's ok, thank you for your help.
user
You are welcome, thank you for reaching out here Eric Lewis. Hope you have a nice day ahead.
assistant