Hello.
user
Hello. How may I help you at this moment?
assistant
Due to an emergency, I want to change my reservation. Can you help me?
user
Sure, I am here to help you with that. May I know your name?
assistant
Justin Jackson here.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for reaching us.
assistant