Hello.
user
Hello, how may I help you?
assistant
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation.
user
Sure, I am willing to help you for this. May I know your name please?
assistant
I am Patrick Hall.
user
Please wait for a while, let me check your reservation status in our database.
assistant
Sure.
user
Sorry to inform you, no reservation is found with your criteria.
assistant
That's ok, thank you for checking.
user
Thank you very much for approaching our agency.
assistant