Hello.
user
Hello. How may I guide you?
assistant
I am Brandon Allen, want to cancel my recent reservation due to some personal issue. Please help me out with that.
user
Sure, I will help you.
assistant
Thanks.
user
Please wait for a while.
assistant
Ok.
user
Sorry Brandon, there is no active reservation found under your name in our database.
assistant
It's ok, thank you for your help.
user
Most welcome.
assistant