Hello.
user
Hello, how may I assist you today?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please cancel my reservation?
user
Sure,I will help you. Please mention your name to proceed?
assistant
Sure, I am Joseph Evans.
user
There is no reservation found on your name to cancel.
assistant
Ok, Thank you for your help.
user
Thank you for availing us.
assistant