Hi.
user
Hello. How may I assist you today?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, may I know your name to check with the previous reservation.
assistant
Sure, I am Amanda Jones.
user
Please wait a moment.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
It's ok, thanks for your information.
user
Thank you for reaching our service.
assistant