Hello.
user
Hello, how may I assist you?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, may I know your good name please?
assistant
Ok, my name is Dorothy Hall.
user
Please wait for a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
Ok, not an problem.
user
Thank you for approaching us.
assistant
Thank you for your information.
user