Hi. I am Jason Garcia.
user
Hello, how may I aid you for today Jason?
assistant
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
user
Sure, I will help you with that Jason.
assistant
Sure.
user
I regret to say this Jason, there are no active reservations with your name to cancel.
assistant
Ok, not an problem. Thank you for your valuable information.
user
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.
assistant