Hello.
user
Hello. How may I guide you today?
assistant
I need to cancel my recent reservation because I am unable to travel due to some health issue. Can you please help me to cancel the ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Ruth Green.
user
I am sorry to say that there is no reservation found under your details.
assistant
It's ok, not a problem with that. Thank you.
user
Thank you for reaching us.
assistant
You are welcome.
user