Hi.
user
Hello, What kind of help are you expecting from our side?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
assistant
My name is Andrew Young.
user
Please allow me a moment to check for the previous reservation in our database.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thanks for checking.
user
Thanks for reaching us, wish you a great day.
assistant