Hi. I am Melissa Williams.
user
Hello, how can I provide service to you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No issue. Thank you.
user
Thank you for connecting with us.
assistant