Hello, Raymond Thompson here.
user
Hello, how can I support you?
assistant
Due to heavy rainfall in my destination place, so I want to cancel my recent reservation. Can you please help me?
user
Sure, I am happy to help you. Please wait for a moment, I will check the existing reservation.
assistant
Sure, I will wait.
user
Thank you for waiting, we are sorry to inform you that there is no reservation found on your name.
assistant
Alright, not an issue. Thanks for your service.
user
Thank you for choosing us.
assistant