Hello, I am Gregory Perez.
user
Hello, how may I assist you today?
assistant
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow. Can you please help me in that?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found with provided name.
assistant
That's not a problem. Thanks for your information.
user
Thank you for availing us.
assistant