Hello.
user
Hello, how can I be your helping hand today?
assistant
As the invitation which I got to attend for talk festivity has been postponed, I want to change my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to check the previous reservation?
assistant
Ok, Previous reservation was done with the name of Frank Lopez.
user
Thank you for sharing your name. Please, wait for a while.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
I am here to inform you that, there is no active reservation found on your name.
assistant
It's ok, Thank you for your kind information.
user
Thank you for approaching us.
assistant