Hello.
user
Hello.
assistant
I am Justin Hall.
user
How may I help you?
assistant
I just wast to cancel my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?
user
Sure, just a moment please.
assistant
Ok.
user
I am sorry no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant