Hello, I am Emily Perez.
user
Hello, how can I best serve you today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, I am here to help you. Please standby.
assistant
OK.
user
Thanks for your time, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for picking us.
assistant