Hello, I am John Davis.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to postpone of my exams. Could you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem,thank you for the information.
user
Thank you for availing with us.
assistant