Hello, I am Christine Smith.
user
Hello, How can I help you today?
assistant
I want to cancel my trip due to an emergency. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Take your time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user