Hi.
user
Hello. How can I assist you today?
assistant
Can you change my recent reservation to new travel dates?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, I am Janet Young.
user
Please allow me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
It's ok, thanks for checking.
user
Thank you for contacting us.
assistant