Hello.
user
Hello, how can I help you today?
assistant
Can you help me to cancel my existing reservation I did recently?
user
Sure, we are here to help you. May I know your name?
assistant
My name is Steven Scott.
user
Ok, wait for a while.
assistant
Ok, I will wait.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for searching.
user
Thanks for approaching us.
assistant