Hello.
user
Hello, how can I best serve you today?
assistant
Due to post pone on my exam I need to change my reservation. Can you please change my reservation?
user
Sure, to proceed for change reservation may I know your good name?
assistant
Eric Scott is my name.
user
Thanks for providing your name, please wait a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, not a problem.
user
Thanks for approaching us.
assistant
Thank you for your information.
user
Wish you a great day.
assistant