Hi.
user
Hello, how can I aid you today?
assistant
Owing to an emergency, my planned trip to Yosemite adventure got postponed. So I want you to change my existing reservation.
user
Sure, I am glad to help you. May I know your good name to proceed further?
assistant
Sure, Richard Clark here.
user
Please be on hold.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for availing us.
assistant