Hello.
user
Hello.
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
I am here to help you with your concern in cancelling the flight ticket.
assistant
Thank you.
user
My pleasure and  please provide me your name to check the reservation status.
assistant
Myself Stephen Smith.
user
Sorry, there is no active reservation on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Stephen Smith, thank you for reaching us.
assistant