Hi. I am Janet Baker.
user
Hello, how can I help you?
assistant
Owing an emergency want to cancel my reservation, can you help me with it please?
user
Sure, please wait for a moment.
assistant
Ok.
user
We found a reservation on your good name.
assistant
Ok, please cancel.
user
Shall I proceed to cancellation?
assistant
Yes, please.
user
Your reservation has been successfully cancelled.
assistant
Thank you for the help.
user
Thank you for opting us.
assistant