Hello.
user
Hello.
assistant
Patricia Robinson here.
user
How may I guide you today?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute, I will get back to you.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user