Hello.
user
Hello.
assistant
I am Frank Johnson. I need to change my existing reservation, as my exam got postponed.
user
What can I do for you now?
assistant
Please help me in changing?
user
Sure, I will help you.
assistant
Ok.
user
Thanks for waiting. There was no reservation on your name to change.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for reaching us.
assistant