Hi.
user
Hello. I hope you are good today, how can I help you?
assistant
I'm Katherine Gonzalez. I want to change my reservation due to financial issues.
user
Sure, I will help you. Wait a while.
assistant
Ok, take your time.
user
There is a reservation on your name, please share your desired travel dates.
assistant
Sure, my itinerary dates are 04/07 to 04/09.
user
Can I know your airport codes please?
assistant
My airport codes are OAK and PHL. I need a direct flight.
user
There is a flight with connection limit 1 and fare 100, shall I proceed for booking? Sorry, there is no reservation on your desired travel dates.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for opting us.
assistant