Hello.
user
Hello.
assistant
I am Ashley Turner.
user
Turner, how can I assist you?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, let me check your reservation status.
assistant
Sure.
user
Turner, I have not found any reservation under your name in our database.
assistant
That's ok, thank you for your information.
user
You are welcome, thank you for choosing us.
assistant