Hi.
user
Hello, how may I help you?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, can you help me with that?
user
Sure, please wait for a while.
assistant
Ok.
user
May I know your good name please?
assistant
My name is Dennis Wilson.
user
Thanks you. Sorry, there is no reservation found on your given name.
assistant
No issues, thank you for your information.
user
Thanks for choosing us.
assistant