Hello, I am Kimberly Adams.
user
Hello, How can I be your helping hand?
assistant
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather.
user
Ok.
assistant
Could you help me in cancelling?
user
Sure, I am perky to help you. Please hold on for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation available with your specified name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for approaching us.
assistant