Hello, I am Katherine Nelson.
user
Hello, how can I help you?
assistant
I want to cancel my reservation due to my NBA play offs match has been canceled. Can you help me with cancelling?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure, I will wait for your response.
user
Thank you for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Ok, thank you for your kind help in cancelling my ticket.
user
Thank you for choosing us.
assistant