Hello.
user
Hello.
assistant
I am Samuel Carter.
user
How may I assist you at this moment?
assistant
Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Please wait a moment to check your previous reservation.
assistant
Ok, I will wait for your information.
user
We regret to inform you that, there is no reservation on your name in our records.
assistant
Not an issue, anyway thank you for your information.
user
Thank you for reaching us, hope you have a great day.
assistant