Hello.
user
Hello. How may I assist you?
assistant
My name is Joshua Carter. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
Please wait a moment, I will check the status of your reservation and revert you.
assistant
Sure, I will wait.
user
Joshua Carter, no reservation has been found on your name in our records.
assistant
Not a problem, anyway thank you for your kind information.
user
Thank you for approaching us.
assistant
Thank you for your help in checking.
user