Hello, I am Thomas White.
user
Hello, how can I amend you?
assistant
I just want to change your recent reservation, due to my board meeting has been postponed.
user
Ok.
assistant
Can you help me with that?
user
Sure. Please be hold on for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being hold, there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your assistance.
user
Thank you for approaching us.
assistant