Hello.
user
Hello, how can I serve you?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Sure, we are here to help you. Can I have your good name?
assistant
Thank you for accepting my request, myself Mark Taylor.
user
We did not find any active reservation on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant