Hello.
user
Hello, may I know your name please?
assistant
Sure, I am Sarah Lopez. I want to book a direct flight to enjoy Holiday festival at Phoenix, AZ - PHX.
user
Sure, let me know your source details.
assistant
My source is New York, NY - EWR.
user
Ok, please assign your journey dates.
assistant
My journey dates are 09/02 and 09/04.
user
Ok, please standby.
assistant
Sure.
user
Thanks for remaining so positive, we are unable to provide you flight in between your journey points due to terminal up gradation at your destination airport.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing us.
assistant