Hello.
user
Hello. How can I help you?
assistant
Owing an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
To cancel your reservation, can I have your name?
assistant
Myself Laura Johnson.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry Johnson, I didn't find any reservation to cancel your reservation.
assistant
That's not a problem. Thank you for checking.
user
Thank you for opting us.
assistant
Welcome.
user