hello, I am Frank Jackson.
user
Hello, how can I assist you?
assistant
Please help me to cancel my recent reservation due to my plan to meet my grand parents got cancelled.
user
Sure, give me sometime to check and revert to you.
assistant
Ok.
user
Thank you for waiting. Unfortunately there is no reservation found by your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for consulting us.
assistant