Hello.
user
Hello. How may I help you?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, may I know your name?
assistant
My name is Amanda Gonzalez.
user
Ok, please wait.
assistant
Sure.
user
Sorry, no reservation found on your name.
assistant
No issues, thank you for the given information.
user
Thank you.
assistant