Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
William Baker.
user
Wait a while, kindly.
assistant
Ok, take your time.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
That's ok. Anyways, thank you.
user
Thank you for opting us.
assistant