Hi.
user
Hello, do you need any help from us?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, could I have your name please?
assistant
I am Benjamin Anderson.
user
Ok, please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Its ok, thank you.
user
You are welcome.
assistant