Hi.
user
Hello, how may I aid you today?
assistant
I have made a reservation earlier to attend my business meeting but it got postponed due to some technical problem, can you please help me in changing my reservation?
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Thank you. My name is Lisa Gonzalez.
user
Please wait a moment.
assistant
Ok.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
No problem, thank you.
user
Thank you for availing us.
assistant