Hello,.
user
Hello, how can I help you today?
assistant
I made a flight reservation earlier to attend my business meeting. But, suddenly the meeting got delayed. Can you help me in changing my existing reservation.
user
Sure, It's my pleasure to help you. Please wait for a while, I will check and revert you. Please mention your name for further process?
assistant
Sure, my name is Thomas Lopez.
user
Thank you. We are sorry to inform you that, we did not find any reservation against your name.
assistant
Thanks for your assistance.
user
Thank you for choosing us. Have a good day.
assistant