Hi.
user
Hello, how can I aid you?
assistant
Can you change my recent reservation which I have done with my name?
user
Sure, may I know your name?
assistant
Ok, I am Brenda Thomas.
user
Give me  a minute.
assistant
Get back with the status of my reservation.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant