Hi.
user
Hello,. How can I aid you today?
assistant
Owing to an emergency I need to change an existing reservation. Can you help me?
user
Sure, we are glad to assist you.
assistant
I am Cynthia Carter.
user
Wait for a while.
assistant
Sure.
user
Thanks for waiting,. Sorry to notify you that there is no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for opting us.
assistant
Thanks for your information.
user