Hi.
user
Hello, how may I help you?
assistant
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me out?
user
Sure, I am happy to help you. Please wait, let me check your reservation status.
assistant
Ok, I will wait.
user
May I know your name?
assistant
Sure, my name is Virginia Davis.
user
Davis, I did not find any reservation under your name in our database.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are welcome and thank you for choosing us.
assistant