Hello.
user
Hello.
assistant
I am Steven Martinez.
user
Steven, how may I aid you today?
assistant
Can you help me to cancel my reservation? Because my exam is cancelled in this week.
user
Sure, I glad to help you, please wait for a moment to check your reservation status.
assistant
Sure, please check.
user
There is no any active reservation with your name in my database, Steven.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you.
user