Hello.
user
Hello, may I know your name please?
assistant
Suddenly, my daughter's project presentation is cancelled, and not yet rescheduled. Can you help me out in cancelling the flight ticket?
user
Sure.
assistant
Sorry for inconvenience, its about to change my reservation.
user
Ok, to proceed further may I know your name?
assistant
Please, check the details on Angela Robinson.
user
Ok, please be on hold. We are happy to inform you that, there is a reservation found in your name.
assistant
Actually, my daughter presentaion is scheduled again that why I turned into change the reservation. That's great, please proceed it with changing the reservation.
user
Can I have your new depart and arrival codes?
assistant
My new location airport codes are from LGA to IAH.
user
May I know your travelling dates please?
assistant
My probable travelling dates are from 11/03 till 11/05.
user
Is there any other restrictions to be met?
assistant
Yes, ensure that the connection limit should be 1, because my daughter's friend meets in middle.She also booked with the same flight.
user
Ok, please wait. I will let you know the information of flights.
assistant
Ok.
user
There is a SouthWest airlines with the fare of 100 and the flight number is 1028 matching to your preferences.
assistant
Please, proceed it.
user
Your flight has been booked with single connection.
assistant
Thank you for your help.
user
Thank you for availing us.
assistant
Welcome.
user