Hi.
user
Hello, how can I serve you now?
assistant
Can you change my reservation?
user
Sure, I will help you to change your reservation. May I know your good name?
assistant
Thank you. Pamela Hernandez here.
user
Please wait for a moment, while I check for your reservation.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
That's ok, thank you for checking.
user
Thank you for visiting us.
assistant