Hi.
user
Hello. How can I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Donna Wright.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
I'm happy to inform you that I have found a active reservation on your name and we have successfully cancelled it.
assistant
Thank you.
user
Thank you for choosing us.
assistant