Hello.
user
Hello, how may I serve you?
assistant
I am Robert Scott. I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation existing on your name.
assistant
No problem, thank you.
user
You are welcome, have a nice day.
assistant