Hi, my name is Jeffrey Parker.
user
Hello, how may I assist you now?
assistant
Owing to an emergency, my planned trip to Washington has been postponed. So I request you to change my existing reservation.
user
Sure, I will help you to change your reservation. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, not a problem. Thank you for your help.
user
Thank you for reaching us.
assistant