Hello.
user
Hello, how can I assist you?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, I can help you with that. May I know your good name please?
assistant
Michael Hernandez here.
user
Ok, please wait for a while.
assistant
Ok.
user
Michael Hernandez, there is no active reservation found under your name to do modifications in that.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant