Hello.
user
Hello, how may I aid you for today?
assistant
Myself Paul Phillips. As I have fallen sick, due to bad weather I would like to cancel my recent reservation, will you help me with that?
user
Sure, I am glad to help you with that Paul.
assistant
Thank you for accepting my request.
user
Sorry to say this Paul, there are no active reservations with your name to cancel.
assistant
Ok, no issues. My brother might have cancelled my reservation. Thank you for your information.
user
Yes, it might be the reason. Thank you for reaching out here.
assistant