Hello, I am Alexander Hill.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
user
Sure, we are here to help you. Please wait a moment to check your details.
assistant
Sure.
user
Thank you for waiting, we have found a reservation on your name. Are you sure to cancel it?
assistant
Yes, you can proceed to cancellation.
user
Ok, I have cancelled your reservation successfully.
assistant
Thank you.
user
Thank you for consulting us.
assistant