Hello.
user
Hello. How may I serve you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
On which name your previous ticket has been reserved?
assistant
Donna Martinez.
user
Just hold on a moment.
assistant
Ok.
user
We did not find any reservation on your given name.
assistant
Anyway, thanks for the information.
user
Thank you for availing us.
assistant