Hello,.
user
Hello. How may I assist you?
assistant
I am Deborah Rodriguez. I made a earlier reservation to attend a training session, due to bad weather conditions, I want to cancel my reservation.
user
Ok.
assistant
Can you please help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please, standby.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
I did not find any reservation on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant