Hi.
user
Hello, how can I help you?
assistant
I will cancel my flight reservation as I met with an accident, can you please help me?
user
Sure, I am here to help you. May I know your name please?
assistant
My name is Andrew Harris.
user
Please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found on your name.
assistant
Sad to hear that. Anyway, thank you for checking.
user
Thank you for opting us, have a good day.
assistant