Hello.
user
Hello.
assistant
I am Amanda Wright.
user
How can I help you?
assistant
I want to cancel my reservation due to sudden demise of my grand father. Can you please help me?
user
Sure, let me know your name to check your reservation details in our database.
assistant
I have already provided.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, not a problem. Thank you.
user
Thank you for reaching us.
assistant