Hello. Rebecca Wright here.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation due to some issues, can you please help me in that?
user
Sure, please wait for a while.
assistant
Sure, I will wait for your response. That.
user
Sorry, there is no reservation found with your name in our records.
assistant
That's ok, no problem. Thank you for checking out.
user