Hello.
user
How may I assist you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, may I know your name for the changing process?
assistant
My name is Benjamin Scott.
user
Thank you, please wait for a moment.
assistant
Sure.
user
Change found, can you please confirm your planned travel dates?
assistant
I will travel on Sept 09 and return on Sept 11.
user
May I know your nearest airport codes please?
assistant
My source point is JFK and my destination is PHX.
user
Do you have any another specifications on your journey?
assistant
I prefer a connecting flight.
user
Southwest  Airlines providing a flight with the price 100 with single connection. Can I proceed for the booking?
assistant
Please proceed with booking.
user
Your flight ticket reservation done with the flight number 1003.
assistant
Thank you for helping me.
user
Welcome, thank you for reaching us.
assistant