Hello.
user
Hello, how may I assist you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am here to help you with cancellation.
assistant
Thank you.
user
Can I have your name please?
assistant
Melissa Scott.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Thank you for your information.
user
Thank you for reaching us.
assistant