Hi.
user
Hello. How may I aid you?
assistant
Can you help me to change my reservation?
user
Sure, may I know your name to proceed?
assistant
My name is Rebecca Carter.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Carter, there is no reservation found as per your name to change your reservation.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome.
assistant