Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me with changing my recent reservation?
user
Sure, may I know your name for the changing process?
assistant
My name is Christine Thompson.
user
Sorry as per your concern I can not amend your reservation, as your reservation is not found as per our records.
assistant
That's ok. Thank you.
user
Welcome, thank you for reaching us.
assistant