Hello.
user
Hello.
assistant
Myself Edward Baker.
user
How may I help you today?
assistant
Due to some personal issues, I would like to cancel my trip. Can you please cancel my reservation?
user
Sure, I am here to help you with that. Ok, please wait for a minute.
assistant
Ok, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant