Hi, I am Scott Lewis.
user
Hello. What can I do to make your experience better with us?
assistant
I intend to change my existing reservation as my plan to go on vacation got postponed. Can you help me with it?
user
Sure. Could you please provide your name to check your previous reservation status?
assistant
I have already mentioned above.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, unfortunately there is no reservation found by this name.
assistant
It's ok, thank you.
user
Thank you for picking us.
assistant