Hi. I want to cancel my reservation, As I have fallen sick and cannot be able to travel. Can you help me with that?
user
Hello. Sure, I will help you with cancellation.
assistant
Thanks for your response.
user
May I know your good name?
assistant
Sure, Jennifer Williams is my name.
user
Please wait for a moment, while I search for the reservation on your name.
assistant
Sure.
user
Thank you for waiting, I found your reservation, shall I cancel your reservation?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thanks for your help.
user
Thank you for visiting us, we hope see you again.
assistant