Hi.
user
Hello, how can I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,. Can you help me in cancellation?
user
Sure, may I know your good name?
assistant
I made a reservation on the name Shirley Roberts.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thanks for your help.
user
Thank you for opting us.
assistant