Hi.
user
Hello. How may I guide you?
assistant
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
user
Sure, I am happy to help you with that. Can I know your name with which you have reserved the ticket?
assistant
My name is Amanda Collins.
user
Ok, please hold on for a minute.
assistant
Ok.
user
I regret to tell you that, I haven't found any reservation with your name in our database to modify the details.
assistant
No issues, thank you for your time.
user
It's my pleasure. Thank you for reaching us.
assistant