Hello.
user
Hello, how may I assist you?
assistant
Actually my IIT Conference is cancelled, so that I need to cancel my recent reservation, can you help me with that?
user
Sure, can you please provide me your name to check your reservation details?
assistant
Yes, my previous reservation is done under the name of Jason Davis.
user
Sorry Davis, no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Welcome.
assistant