Hi.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Nancy Phillips.
user
Please wait for a moment, while I search for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there no reservation found on your given journey data.
assistant
Thank you.
user