Hi. I am Lisa Hall.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation, due to health issue. Can you help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Not an issue.
user
Thank you for reaching us.
assistant
Thank you for quick response.
user