Hello.
user
Hello, how may I assist you for this moment?
assistant
Actually my Final Examination is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, I will help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, I am John Young.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry John, there is no reservation found as per your name to cancel your reservation in your database.
assistant
Ok, no problem, I will search any other way.
user
Thank you for consulting us.
assistant
Thank you for your information.
user