Hi.
user
Hello.
assistant
Myself Susan Adams.
user
How may I render you?
assistant
I want to cancel my ticket which was booked to Houston to visit Space Center, due to some security issue it has been closed. Could you please help me with this?
user
We are ecstatic to help you. Give me  a minute.
assistant
Sure, take your own time.
user
Thanks for your time. We didn't found any reservation showing active in our database for updating your reservation.
assistant
No worries, may be it was cancelled by someone. Anyway, thank you for your information.
user
Thank you for approaching us. Have a great day ahead.
assistant