Hello.
user
Hello, how may I help you?
assistant
Myself Kimberly Miller. I need to change my existing reservation, can you please help me out?
user
Sure, I will help you. Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
That's ok, thank you for searching my details.
user
Thank you for reaching us.
assistant