Hello, Jeffrey Thomas here.
user
Hello Thomas. How can I assist you?
assistant
My plan to visit a function is postponed as of now, so could you please help me to change my reservation?
user
Sure. Give me a moment.
assistant
OK.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant