Hello.
user
Hello.
assistant
I am Ryan Jones.
user
How may I help you? Nice to meet you Ryan.
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Thanks for your patience. I am sorry to say that there is no flight reservation on your name to change it.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant