Hello. My name is Carolyn Williams.
user
Hello, how may I help you today?
assistant
I want to change my existing reservation as my meeting with my client is rescheduled, can you please help me?
user
Sure. Please wait for a while, I will check in our database and revert back to you.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Never mind, thank you for your valuable time.
user
Thank you for approaching us.
assistant