Hello.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, we are here to help you. May I know your name to proceed further?
assistant
My name is Linda Young.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant