Hello.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, I want to cancel my recent reservation. Will you help me in that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your good name?
assistant
My good name is Katherine Martinez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant