Hello, I am George Nelson.
user
Hello, how can I assist you?
assistant
As my schedule to attend for semester exams got postponed, I want you to change my reservation. Can you please help me?
user
Sure, Please wait a minute.
assistant
Ok.
user
Thanks for waiting, we did not find any reservation with your name.
assistant
It's ok, no problem. Thank you for your kind information.
user
Thank you for reaching us.
assistant