Hello.
user
Hello. How can I aid you?
assistant
My name is Cynthia Walker. Owing an emergency, I want to cancel my reservation.
user
Sure, I will help you in cancelling your reservation.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found with your name to cancel your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for picking us.
assistant
Welcome.
user