Hello.
user
Hello, how can I help you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Please mention your name.
assistant
Sure, my name is Robert Thompson.
user
Sorry to inform you Robert Thompson, no reservation found by your name.
assistant
Ok, no problem.
user
Thank you for approaching our consultancy.
assistant
Thank you for your information.
user
Have a great day.
assistant