Hello.
user
Hello. How can I assist you now?
assistant
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I will help you with that. Can I have your  good name please to check  your reservation status?
assistant
Daniel Thompson here.
user
Ok, please wait a  moment.
assistant
Sure.
user
Sorry Daniel Thompson, no reservation has found under your name to change.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us, have a good day.
assistant