Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to office seminar. Can you please help me in this issue?
user
Sure, I will help you. Can I know your name please?
assistant
Sure,my self Samantha Hernandez.
user
Sorry Samantha, there is no active reservation found with your name in our records.
assistant
No issues, thank you for checking.
user
Most welcome.
assistant