Hi.
user
Hello. Shall I have your name please?
assistant
Sure, I am Jeffrey Hernandez.
user
How may I provide assistance for you, Jeffrey Hernandez?
assistant
I would like to go for religious festival with my family, but it was cancelled suddenly. Can you help me in my cancellation?
user
Please hold on.
assistant
Sure, take your time.
user
Thanks for being patience. We found a reservation on your name and it got cancelled.
assistant
Ok, thank you for your kind service.
user
Thank you for reaching us.
assistant