Hello,. I am Samantha Jones.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation as my exam got cancelled. Please help me with cancellation.
user
Sure, we are here to help you. Please wait for a while.
assistant
Ok, take your time.
user
Unfortunately, there is no reservation found on your name.
assistant
That's fine, thank you.
user
Thanks for choosing us. Have a nice day.
assistant