Hi.
user
Hello. How may I help you?
assistant
Can you please help me in cancelling my reservation,?
user
Sure, may I know your name please?
assistant
My name is William Young.
user
Ok, please wait a minute.
assistant
Ok.
user
We have found your reservation. Can I cancel your reservation?
assistant
Yes, please.
user
Your reservation is cancelled successfully.
assistant
Thank you for the help.
user
It's my pleasure.
assistant