Hello.
user
Hello, how may I help you?
assistant
I am Patricia Robinson. I need to cancel my recent reservation, as my scheduled football match got cancelled. Please help me in cancelling?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your given name.
assistant
Ok, no issues.
user
Thank you for choosing us.
assistant
Thank you for your service.
user