Hello, I am Thomas Mitchell.
user
Hello, how can I aid you today?
assistant
Due to bad weather at my source, I want to cancel my recent reservation.
user
Sure, we are here to help you with cancellation. Please be on hold.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your name.
assistant
Ok, Thank you for providing information.
user
Thank you for availing us.
assistant