Hi. I am Lisa Young.
user
Hello. Lisa Young, How may I help you?
assistant
I need to book a flight ticket from MSP to BOS, Can you please help me for booking?
user
Sure, can you provide me with the itinerary dates.
assistant
I would like to travel on Jan 18 and return on Jan 20.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no flights had found with the name Lisa Young.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us.
assistant