Hi.
user
Hello, how can I help you?
assistant
Ashley Garcia here.
user
Ok.
assistant
I want to cancel my reservation due to my brother's health issues, can you please help me?
user
Sure, please be on line.
assistant
Thanks.
user
There is no reservation found under your name to do cancellation.
assistant
Oh! That's fine. Thank you for checking.
user
Thank you for reaching us.
assistant
You are most welcome.
user