Hi.
user
Hello.
assistant
I am Benjamin Phillips.
user
Phillips, how can I help you today?
assistant
My exam got cancelled, so can you help me to cancel my reservation?
user
Sure, I will help you with that.
assistant
Sure.
user
Phillips, I did not find any reservation in my database.
assistant
Not an issue. Thank you for your help.
user
You are welcome.
assistant