Hi.
user
Hello. How may I assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My name is is Emma Lewis.
user
Please wait for a moment to check your details.
assistant
Sure.
user
No reservation found on your name in my records.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us, have a nice day.
assistant