Hello.
user
Hello, how may I help you?
assistant
Myself Margaret Nelson. I want to cancel my recent reservation due to some health issues, can you me in that?
user
Sure, please wait for a while.
assistant
Thank you. I will wait for your response.
user
Sorry, no reservation found on your given name.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant