Hello.
user
Hello. How may I assist you today?
assistant
I need to change my boarding point of my existing reservation as I need to go to other place first and I will start from there. Can you help me out with this?
user
Sure, I will help you. Please help me with your name to check for your reservation details.
assistant
Steven Williams.
user
Please allow me a minute.
assistant
Sure.
user
Steven Williams, I am really sorry to inform you that there is no booking done on your name.
assistant
No problem, thank you.
user
Thank you for reaching us. Have a great time.
assistant