Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, may I know your name?
assistant
My name is Jason Walker.
user
Please wait a moment.
assistant
Ok.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thanks.
user
Thank you for opting us.
assistant