Hello.
user
Hello. Is there any help that I can assist you today?
assistant
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
user
Sure, I will help you with that one. Can I know your good name please?
assistant
Thank you for the response. My name is Betty Lewis.
user
Give me a moment.
assistant
Ok, sure. I will wait for your response.
user
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
You are most welcome and thank you for consulting our agency.
assistant