Hello.
user
Hello.
assistant
Frank Phillips here.
user
How may I aid you today?
assistant
Do you have any flight from HOU to OAK?
user
Frank can you please mention your trip dates, so I can check with that?
assistant
My travel dates are 05/21 and 05/23.
user
Please wait a moment.
assistant
Sure.
user
Sorry Frank, there are no flights running on the route due to heavy snowfall.
assistant
You can proceed. That's fine, thanks for your information.
user
Thank you for reaching our service.
assistant