Hi.
user
Hello. How may I help you out?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, I will help you in changing the ticket. May I know your  name please?
assistant
Thank you. Jerry Jones here.
user
Sorry, there are no reservations found.
assistant
No issue.
user
Thank you for reaching us.
assistant
Thank you for the information.
user