Hi.
user
Hello.
assistant
I am Carol Adams.
user
Carol, how can I assist you?
assistant
Due to some changes in my trip, I want to change my existing reservation. Can you help me?
user
Sure. Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found by your name.
assistant
No issues. Thank you for your time.
user
Thank you for reaching us.
assistant