Hello.
user
Hello, How can I aid you?
assistant
I want to change my existing reservation due to some issues, can you please help me with that?
user
Sure, I am here to help you, Please provide me your name.
assistant
Sure, I am Jonathan Lee.
user
Please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant