Hello.
user
Hello, how can I aid you today?
assistant
I just want to change my existing reservation due to my trip with my friends has been postponed. Can you please help me to change it?
user
Sure, I am glad to help you. May I know your name please?
assistant
Sure, my name is Gregory Williams.
user
Ok, please wait.
assistant
Sure.
user
Thanks for your time, no reservation was found on your name to change.
assistant
That's Ok, thanks for your response.
user
Thank you for availing us.
assistant