Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my previous reservation, can you help me with that?
user
Sure, I am happy to help you with cancelling your reservation.
assistant
Thank you.
user
Can I have your name please for checking your reservation status?
assistant
Sure, my name is Brenda Thompson.
user
Ok, please be hold on for a moment to check your reservation status.
assistant
Sure.
user
Sorry Brenda Thompson, no reservation has found under your name to cancel.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for choosing us, have a good day.
assistant