Hello.
user
Hello, how can I help you today?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
Sure, myself Laura Lee.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Sure, I will wait for your response.
user
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you for the information.
user
Thanks for reaching us.
assistant