Hi.
user
Hello. Is there any help that I can assist you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you and on whose name the previous ticket booking is done?
assistant
Thank you, Charles Martin.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
No issues, thank you.
user
Thank you for approaching us.
assistant