Hello.
user
Hello.
assistant
I am Shirley Walker.
user
In which way I can aid you today?
assistant
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
user
Sure. I will aid you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for reaching us.
assistant