Hello.
user
Hello.
assistant
I am Kathleen King.
user
Hello Kathleen. What kind of help expecting from us?
assistant
Please help me in cancellation of my ticket, as I have an important meeting with my family friends.
user
Sure Kathleen. Give me a minute.
assistant
Ok.
user
Sorry, there is no flight on your requested dates. No reservation on your name.
assistant
That's ok, no issues. Thank you for your information.
user
You are welcome.
assistant