Hi.
user
Hello. How can I help you for the day?
assistant
Due to sudden change of my business trip, I want to change my reservation. Can you help me out?
user
Ok, may I know your name.
assistant
Sure, Ronald Adams is my name.
user
Ok, please wait.
assistant
Ok.
user
Sorry to inform you, no reservation was found by your name.
assistant
Ok, no issues. Thank you.
user
Thank you for choosing our services, have a great day.
assistant