Hi. I am Richard Harris.
user
Hello, how may I assist you?
assistant
Can you please change my existing reservation as my plan to go for an adventure got postponed?
user
Sure, let me check the current status and revert you.
assistant
Ok.
user
We could not find any reservation by the name you provided.
assistant
It's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for the information.
user