Hello.
user
Hello, how can I assist you?
assistant
I would like to cancel my recent my reservation.
user
Sure, please provide your name to fetch your ticket from our database.
assistant
My name is Cynthia Hernandez.
user
Please wait for a moment.
assistant
Sure.
user
We regret to inform you that there is no active reservation found on your name.
assistant
No issue, thank you for the help.
user
Thank you for contacting us.
assistant