Hello.
user
Hello. How can I help you?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Laura Jones here.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Not an issue. Thanks for checking.
user
Thank you for reaching us.
assistant