Hello.
user
Hello, how may I help you today?
assistant
Can you aid me to cancel my reservation due to an emergency?
user
Sure, may I know your good name?
assistant
Deborah Scott here.
user
Hold on a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue. Thank you for the help.
user
Thank you for choosing us.
assistant