Hi.
user
Hello. How could I serve you the best today?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, may I know your name please?
assistant
Sure, my name is Virginia Baker.
user
Just wait for a while.
assistant
Sure, I will wait.
user
There is no reservation found with your given name.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you.
assistant