Hello.
user
Hello.
assistant
I am Rebecca Evans.
user
How can I assist you?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Ok, please wait.
assistant
Sure.
user
Sorry, I did not find any active reservation on your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Most welcome.
assistant