Hello.
user
Hello, how can I aid you for today?
assistant
Virginia Wilson here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
I am here to help you with that Virginia Wilson.
assistant
Thanks.
user
Sorry to say this Virginia Wilson, there is no active reservation with your name in our data base.
assistant
Anyway, thanks for the information.
user
You are welcome, thank you for reaching us.
assistant