Hello.
user
Hello, how may I aid you today?
assistant
I would like to change my existing reservation, because my exams got postponed. Can you help me in this?
user
Sure, may I know your name?
assistant
I am Ashley Robinson.
user
Ok, please wait I will check the reservation on your name and revert to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok.
user
Thank you for reaching us.
assistant
Thank you.
user