Hello.
user
Hello. How may I help you today?
assistant
Your agent misplaced my destination code, will you help me to change my existing reservation?
user
Sure, I am happy to help you.
assistant
Thanks.
user
May I know your good name please?
assistant
My good name is Frank Edwards.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant