Hi.
user
Hello. How can I help you?
assistant
I am Donald Edwards. Can you please help me in cancelling my reservation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, no problem. Thank you.
user
Welcome, have a nice day.
assistant