Hi.
user
Hello, how can I be your helping hand today?
assistant
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me with the cancellation?
user
Sure, we are here to help you with cancellation.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Samantha Garcia.
user
Ok, please wait for a while I will check with the reservation on your name.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no issues. Thanks for your support.
user
Thank you for availing our agency.
assistant