Hello, I am Paul Thompson.
user
Hello, how may I assist you?
assistant
I want to cancel my ticket due to an emergency. Can you please help me?
user
Sure, I am mirthful to help you. Hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Paul, there are no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant
You are welcome.
user