Hello,.
user
Hello, how may I serve you at this moment?
assistant
I am Debra Roberts. Can you please cancel my reservation, due to bad weather conditions?
user
Sure, I will help you. Please wait for a moment.
assistant
Sure.
user
Sorry, there is a no reservation existing on your name.
assistant
Ok, no issue. Thank you for your information.
user
You are welcome, have a nice day.
assistant