Hello.
user
Hello.
assistant
I am Margaret Smith.
user
Margaret, how may I help you?
assistant
I would like to shift my planned dates to some other dates. Could you please help me in changing my existing reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Margaret, no reservation has been found on your name in our records.
assistant
Its ok, thank you for the information.
user
Thank you for reaching us.
assistant