Hello.
user
Hello, how may I render you?
assistant
I am Rachel Williams. I want to change my reservation as my exams got postponed.
user
Ok.
assistant
Can you please help me ?
user
Sure, please hold on.
assistant
Ok.
user
No reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a nice day.
assistant