Hi. I am Kenneth Scott.
user
Hello, how can I assist you for the day?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant