Hello.
user
Hello, how can I be a help for you?
assistant
My exams are postponed and I want to change my reservation, can you help me?
user
Sure, I will help you in this. Can you please provide the name on which you have booked the ticket?
assistant
I am Helen Thomas.
user
Please wait for a moment, I will check and inform you.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name in our database to change.
assistant
No problem, thanks for checking.
user
You are welcome. Have a great day.
assistant