Hi.
user
Hello, how may I support you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, please share me your good name.
assistant
Sure, my name is Richard Lewis.
user
Please standby.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for opting us.
assistant