Hello.
user
Hello, how may I help you?
assistant
I am Anna Baker. I would like to cancel my existing flight ticket. Could you help?
user
Sure, please wait for a while.
assistant
Sure, please take your time.
user
Sorry, there is no reservation found with your name in our records.
assistant
Ok, no problem. I will try to find some other means of transport. Thank you for the information.
user
Most welcome. Have a nice day.
assistant
You too have a wonderful day.
user