Hi.
user
Hello. How may I assist you today?
assistant
I would like to cancel my recent reservation, could you please assist me in cancellation?
user
Sure, I will help you. Please help me with your name.
assistant
Betty Adams.
user
Please allow me a minute.
assistant
Sure.
user
Betty Adams, I am really sorry to inform you that there is no reservation found on your name to cancel as per your request.
assistant
Ok, no worries at all.
user
Thank you for understanding.
assistant
Thank you.
user