Hello.
user
Hello.
assistant
My name is Barbara Hill.
user
How can I aid you today?
assistant
My exam got cancelled due to which I would like to cancel my reservation. Can you help me?
user
Sure, I can help you with that. Please wait for a while.
assistant
Sure, take your time.
user
Hill, there is no reservation found under your name to do cancellation.
assistant
It's ok, no issues. Thank you for the information.
user
Thank you so much for choosing us.
assistant