Hello.
user
Hello. How can I assist you today?
assistant
My name is Patricia Williams.
user
Nice to meet you.
assistant
Owing an emergency, I want to cancel my reservation.
user
Sure, please give me a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name.
assistant
That's ok, thank you for checking.
user
Welcome, have a great day.
assistant