Hi.
user
Hello, how may I be of your helping hand today?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, we will help you with that.
assistant
Thank you.
user
Can you please forward your name to check your reservation status?
assistant
My name is Stephanie Collins.
user
Ok, please be on hold for some time.
assistant
Ok.
user
Sorry, we could not find any reservation on your name.
assistant
That's ok. Thank you.
user
Thank you for choosing our services.
assistant