Hello. I am Amy Young.
user
Hello, may I know how best I can help you today?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, please wait for a while.
assistant
Thank you. Sure.
user
No reservation found in my database on your name.
assistant
Ok no problem, thank you for your services.
user
Your welcome.
assistant