Hi. Margaret Lopez here.
user
Hello, how may I aid you today from my end?
assistant
Can you change my flight ticket reservation?
user
Sure Margaret Lopez, I a here to help you out. Please allow me a moment to check the reservation status on your name in our database.
assistant
Ok.
user
Sorry Margaret Lopez, there is no active reservation found on your name in our database.
assistant
Not a problem.
user
Ok. Thank you for reaching us.
assistant
Thank you.
user