Hi.
user
Hello. How could I assist you today?
assistant
I am Patricia Garicia. I want to change an existing reservation due to sudden change in my trip. Can you help me?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting, no reservation was found on your name.
assistant
No issue. Thank you.
user
Thank you for choosing us.
assistant