Hello.
user
Hello. Help me with your name please?
assistant
I am Melissa Allen. Will you please cancel my recent reservation? Because of sudden demise of my grand father.
user
Sure. Please standby, I will check your previous reservation and let you know the details.
assistant
Sure.
user
We found a reservation on your name and it got cancelled.
assistant
Ok, Thanks for your help.
user
Thank you for connecting us. Have a good day.
assistant