Hello.
user
Hello. How can I help you today?
assistant
I am Anna Wright from Los Angeles.
user
Yes, Anna.
assistant
I want to do some changes in the existing reservation because my friends are not able to come on the those dates. Can you please help me with that?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok, thank you.
user
Sorry Anna, I did not find any reservation under your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
It's my pleasure.
assistant