Hi. I am George Hernandez.
user
Hello, do you need any help from us?
assistant
Can you help me in cancelling my reservation, as my exam is postponed?
user
I understand your request and will be happy to help you.
assistant
Ok.
user
Sorry, there is no reservation matching with your name in our portal to cancel further.
assistant
That's ok, thank you.
user
My pleasure. If any questions arise, please feel free to contact us at any time.
assistant