Hello.
user
Hello. How may I assist you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
I am sorry to know that. I will help you. Please help me with your name.
assistant
My name is Justin Jackson.
user
Please allow me a minute.
assistant
Sure.
user
Justin Jackson, I am really sorry to inform you that there is no reservation done on your name to cancel.
assistant
That's fine, thank you for your service.
user
Thank you for reaching us. Have a great time.
assistant