Hello.
user
Hello, how may I help you today?
assistant
I need to change my recent existing reservation due to postpone of my document verification in office. Can you please help with it?
user
Sure, I will help you with that.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
I am Kathleen Allen.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Its ok, thank you.
user
Thank you for choosing us.
assistant