Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation, can you please help me with this?
user
May I ask you for your name please.
assistant
I am Helen Jackson.
user
Give me a moment.
assistant
Sure.
user
We have found an active reservation by your name, so could you provide me the airport codes?
assistant
My airport codes are OAK and SFO.
user
May I know the travel dates please?
assistant
I prefer to travel on Sep 21 and Sep 23.
user
Is there any class preference?
assistant
No.
user
May I know the connection limit?
assistant
I prefer to travel in a connecting flight.
user
Is there any time concern?
assistant
No.
user
Are there any more preferences?
assistant
No.
user
Give me a moment.
assistant
Sure.
user
Helen Jackson, I regret to inform that there are no flights on the given dates.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user