Hello.
user
Hello, how can I aid you today?
assistant
Due to sudden rainfall at my source, I want to cancel my recent reservation.
user
Sure, I am glad to help you. May I know your name please?
assistant
I am Jeffrey Hall.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant