Hello, I am Brenda Turner.
user
Hello, How can I assist you?
assistant
Could you please cancel my reservation due to my football match cancelled?
user
Sure, I am here to help you. Please wait for couple of minutes.
assistant
Sure.
user
Thank you for your patience, There is no reservation found on Brenda Turner in data base.
assistant
No problem, thank you for the information.
user
Thank you for approaching us for the cancellation.
assistant