Hi.
user
Hello. How can I assist you today?
assistant
I want to cancel my reservation due to health problem, can you help me?
user
Sure, I will help you with cancelling your reservation. May I know your good name for verification?
assistant
Myself Richard Garcia.
user
Ok, please be hold on for a moment.
assistant
Ok.
user
Thank you for your patience. Sorry Garcia, your reservation has not found in reservation list to cancel.
assistant
No problem. Thank you for checking.
user
My pleasure. Thank you for choosing us. Have a good day.
assistant