Hello.
user
Hello, how can I assist you today?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, may I know your name please?
assistant
Dennis Moore here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant