Hi.
user
Hello. How may I help you?
assistant
I am Margaret Miller, can you help me to cancel my reservation?
user
I am happy to help you, please wait a moment I will revert you back with the proper information.
assistant
Sure, please check my details.
user
Sorry Margaret Miller, there is no reservation found on your name.
assistant
No issues with that. Thank you for your information.
user
Welcome Margaret Miller.
assistant