Hi,.
user
Hello,. How can I helpful to you?
assistant
Could you please cancel my recent reservation.
user
Sure, may I know your name please?
assistant
I am Nicole Lopez.
user
Please be on hold, I will revert to you.
assistant
Sure.
user
Thanks for holding on, we found a reservation in your name and that has been cancelled successfully.
assistant
Thank you.
user
Thanks for approaching us, your amount will be credited to your account.
assistant