Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation. Can you help me out?
user
Sure, I can help you with that. May I know your good name please?
assistant
Jeffrey Lopez.
user
Jeffrey Lopez, there is no active reservation found under your name to do changes in that.
assistant
That's ok. Anyways, thank you.
user
Thank you for choosing us.
assistant