Hello.
user
Hello. How may I help you?
assistant
Unfortunately, I would like to cancel my reservation due to some health issues, can you please help me in this intent?
user
Ok, please let me know your name so that I can help you easily.
assistant
Sure, my name is Jeffrey Johnson.
user
Thanks for giving your name, there is no reservation found with your name.
assistant
Ok, no problem I have might been done some mistake it seems while reservation.
user
Ok, thanks for choosing us.
assistant
Thank you for your kind information.
user