Hi.
user
Hello. How may I serve you today?
assistant
Can you cancel my recent reservation due to my health issue?
user
Sure, I can help you with it.
assistant
Thank you.
user
Can I have your good name to check the active reservation on your name?
assistant
Sure, My name is William Jackson.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, No problem. Thank you for the information.
user
Thank you for contacting us.
assistant