Hello.
user
Hello. How may I assist you at this moment?
assistant
Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
Sure, I am Angela Baker.
user
Ok, please be on hold to check.
assistant
Sure.
user
We regret that, there is no reservation with your name in our records.
assistant
Ok, no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your information.
user
Welcome.
assistant