Hi.
user
Hello.
assistant
I am Nicole Adams.
user
How may I help you at this moment?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Ok. wait for a minute, so that  I will check the reservation status.
assistant
Ok.
user
We are regret to inform you that, there is no reservation found on your name in our records.
assistant
That's Fine. Thank you.
user
Thank you for approaching us.
assistant