Hello, I'm Nancy Parker.
user
Hello, how can I be a help for you?
assistant
Due to an emergency, I would like to change my existing reservation.
user
Ok, please wait for a moment.
assistant
Ok sure, take your time.
user
I have found a reservation on your name. Can you provide your new airport codes?
assistant
My new airport codes are LAX and BOS.
user
Ok, on what dates you prefer to travel?
assistant
I would like to travel on 04/12 and return back on 04/14.
user
There is a flight available for you from Hawaiian airlines with 1 connection. Shall I confirm your ticket?
assistant
Ok, please proceed for further.
user
Your ticket is booked with flight 1014.
assistant
Thank you.
user
Thank you for connecting with our service.
assistant
You are welcome.
user