Hello.
user
Hello, how can I help you today?
assistant
I want to change my reservation as my plan to go for trekking got postponed. Can you please check whether my reservation which was made by name Samuel Davis is active or not?
user
Sure, we are here to help you. Wait for a while.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thanks for approaching us.
assistant