Hello.
user
Hello, how can I help you today?
assistant
Due to health issue, I want to change my reservation. Can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Can you please forward your good name with us?
assistant
Sure, My name is Emma Smith.
user
Please wait for a while. I will check in the reservation list and revert you.
assistant
Sure.
user
There is no reservation found on your name in our database.
assistant
No problem, Thanks for the information.
user
Thank you for opting us.
assistant