Hello.
user
Hello. How may I help you?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
May I know your name please?
assistant
Sure, my name is Cynthia Hernandez.
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant