Hi.
user
Hello, how may I serve you at this moment?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, we are here to help you. May I know your name please?
assistant
I am Melissa Rodriguez.
user
Ok, please wait for few minutes.
assistant
Sure.
user
Sorry we could not find any reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant