Hello.
user
Hello.
assistant
I am Karen Miller. Owing to an emergency, I want to cancel my reservation.
user
Sure, I can help you. Please wait a while.
assistant
Sure.
user
Thanks for your time. We found a reservation by this name. Shall I proceed it for cancellation?
assistant
You can proceed to cancellation.
user
Your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you.
assistant