Hello.
user
Hello. How can I help you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you with that. May I know your name please?
assistant
My name is Michelle Baker.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting.
assistant
My pleasure.
user
I have found your previous reservation on your name in our database and I cancelled it successfully.
assistant
Thanks for helping me.
user
Thank you for reaching us, have a great day.
assistant