Hello.
user
Hello. How may I help you?
assistant
My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Ok, can I know your name to check your existing reservation status?
assistant
Sure, my name is Amy Johnson.
user
Please wait for a while.
assistant
Ok, take your time.
user
Amy Johnson, there is no reservation found under your name.
assistant
Ok, no issues.
user
Sorry, keep reaching us for your further bookings.
assistant
Thank you for checking.
user
Have a great day Amy Johnson.
assistant