Hello.
user
Hello. How can I help you today?
assistant
My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, I am here to help you with that, may I know your good name to proceed further?
assistant
Anthony Allen here.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant