Hi.
user
Hello, how may I oblige you today?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check the status of your reservation?
assistant
I am David Green.
user
Ok, please wait for a minute.
assistant
Ok.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
Ok, no problem. Thank you for your response.
user
Thank you for choosing us.
assistant