Hello.
user
Hello, how can I help you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
user
Sure, we are here to help you. May I know your name for change your ticket?
assistant
Myself Charles Lee.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thanks for approaching us.
assistant