Hello.
user
Hello, how can I aid you?
assistant
I want to change my existing reservation, as my meeting with client got postponed. Can you please help me out?
user
Sure, may I know your name?
assistant
Thank you for considering my request. My name is Ruth Robinson.
user
Sorry, there is no reservation under your name.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for opting us.
assistant