Hello.
user
Hello, How can I help you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your name?
assistant
Myself Michelle Thomas.
user
Ok, please wait a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation on your name.
assistant
That's ok, thank you for the information.
user
Thank you.
assistant