Hi.
user
Hello, how may I aid you today?
assistant
I just want to cancel my flight ticket because I am not comfortable with low budget flights. Can you aid me in this?
user
Sure, may I know your name?
assistant
Dennis Rodriguez is my name.
user
Please wait for a while, I will check the reservation list and revert to you. Sorry, there is no reservation found on your name.
assistant
It's ok. No problem. Thanks.
user
Thank you for reaching us.
assistant