Hello.
user
Hello.
assistant
I want to cancel my recent reservation, as I am not interested to travel. Can you please help me with this?
user
May I know your name to cancel your ticket?
assistant
I am Justin Thompson.
user
Please give me a moment to check your ticket status.
assistant
Sure.
user
Sorry Justin, no reservation is found by your name.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you.
user