Hi.
user
Hello, how may I support you at this moment?
assistant
I need to modify my reservation as my schedule go changed to some other dates. Can you help me with that?
user
Sure, may I know your name?
assistant
Sure, my name is Amanda Lewis.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for approaching us.
assistant