Hello.
user
Hello, How can I amend you today?
assistant
Can you please help me in changing my reservation, that I have made earlier to attend an event at my home town?
user
Sure, I am happy to help you.
assistant
Ok.
user
Please provide your name to proceed to next step?
assistant
Richard Harris is my name.
user
Thanks for the details, Please wait.
assistant
Sure.
user
Thanks for the patience.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No problem. Thank you for your information.
user
Thank you for reaching us.
assistant