Hi.
user
Hello. How may I help you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I am here to assist you. May I know your name?
assistant
Anna Scott here.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
You are welcome and thank you for choosing us.
assistant