Hello.
user
Hello, how can I aid you?
assistant
I am Emily Harris. Please help me in cancelling my recent reservation, as my football match got cancelled due to heavy rainfall. Please help me in cancelling?
user
Sure, we will help you. Please give me a moment to check your details.
assistant
Ok.
user
Thank you for your time, there is no reservation found on your name to cancel.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for choosing us.
assistant