Hello.
user
Hello.
assistant
My name is Joseph Adams.
user
Adams, what can I do for you today?
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
user
Sure, let me check.
assistant
Ok.
user
Thank you for waiting. But I have not found any reservation under your name.
assistant
That's ok. Thank you for your time.
user
Thank you for contacting us.
assistant