Hi.
user
Hello, how can I be your helping hand today?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
user
Sure, we are here to change your reservation.
assistant
Thank you.
user
Kindly mention your name to change it.
assistant
Ok, my name is Raymond Allen.
user
Thanks for providing your name.
assistant
OK.
user
Please wait for a couple of minutes, I will check and revert to you.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
Ok, that's not a problem. Leave it. Anyhow thanks for your quick response.
user
Thank you for reaching our service.
assistant