Hello, I am Jessica Lopez.
user
Hello, how may I best aid you now?
assistant
I need to change my recent reservation due to postpone of my interview with board members. Could you please help me in changing the reservation.?
user
Sure, I can change your reservation right now. Please wait for a while. I will track your details and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thanks for choosing us, wish you a great day.
assistant