Hello.
user
Hello, how can I assist you today?
assistant
I am John Roberts.
user
Ok.
assistant
I want to cancel my reservation due to sudden perpone of my paper presentation at my University. Can you help me to cancel my ticket?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, thank you.
user
Thank you for opting us.
assistant