Hello.
user
Hello, how may I support you today?
assistant
I am Richard Evans. I want to travel to Minneapolis to meet my cousin, can you help me to make a reservation from New York?
user
Please share your trip dates.
assistant
My trip dates are on 01/28 and 01/30.
user
Ok, please share your source and destination airport codes.
assistant
My source is JFK and destination is MSP.
user
Sorry to say that, there are no flights available for your journey due to heavy rainfall at your destination.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us.
assistant