Hello.
user
Hello.
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will help you in change, please hold on for a moment to check your reservation status.
assistant
My reservation was done under the name Anthony Mitchell.
user
Mitchell, there is no any active reservation with your name in my database.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
It's my pleasure.
assistant