Hello. I am Thomas Robinson.
user
Hello, how can I serve you for the day?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issue. Thanks for your response.
user
Thank you for approaching us.
assistant