Hello.
user
Hello.
assistant
Donna Anderson here.
user
How may I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me with that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure, I will wait for your response.
user
Donna Anderson , we haven't found any reservation under your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for reaching us.
assistant