Hello.
user
Hello.
assistant
My name is Nicole Roberts.
user
How may I help you?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help me.
user
Sure, I will help you. Nicole, no reservation has been found on your name in our database.
assistant
Its ok, I think I made a mistake while booking. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant