Hello.
user
Hello. How can I assist you?
assistant
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
user
Ok, may I know your name?
assistant
Sure, my name is Brenda Baker.
user
Sorry, I have checked for your query. But I did not find any reservation on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant