Hi.
user
Hello, how may I assist you?
assistant
Nicholas Nelson here. Owing to an emergency I had to request you to cancel my reservation, could you please help me with that?
user
Sure, we are here to help you. Please, hold on.
assistant
Ok.
user
Thank you for your valuable time. No reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant