Hi.
user
Hello, how can I best aid you today?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
Sure, my name is Mary Nelson.
user
Ok, please wait for a while.
assistant
Sure.
user
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
assistant
Ok, please cancel it.
user
Your ticket has been cancelled.
assistant
Thank you for your service.
user
Thanks for approaching us, have a nice day.
assistant