Hello.
user
Hello, how can I help you today?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you.
assistant
Thanks.
user
May I know your name?
assistant
My name is Margaret Robinson.
user
There is no reservation found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant