Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some family issues. Can you please help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name to proceed further?
assistant
Sure, my name is Brandon Young.
user
Please give me a minute, I will check the status and revert to you.
assistant
Ok.
user
Thank you for waiting, There was no reservation found on your given name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant