Hello.
user
Hello. How can I help you now?
assistant
I am Nancy Jones, I want to change my recent reservation. Can you please help me with it?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry Nancy Jones, there is no active reservation on your name to change it.
assistant
No issues, thank you for your assistance.
user
Thanks for choosing us.
assistant