Hello.
user
Hello. How can I help you today?
assistant
I am Samuel Brown. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Sure, I am mirthful to help you with that. Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to change your reservation.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant