Hi.
user
Hello, do you need any help from us?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Could I have your name please?
assistant
Myself Ryan Anderson.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
That's ok, not an issue. Thank you for your help.
user
You are welcome, have a great day.
assistant