Hello.
user
Hello.
assistant
I am Dorothy Taylor.
user
How may I guide you?
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure Taylor, I am here to help you with that. Let me check your reservation status in our database.
assistant
Sure, take your time.
user
Taylor sorry to intimate, no reservation is found on your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you Taylor for contacting us.
assistant