Hello.
user
Hello, how may I assist you?
assistant
I am Melissa Jackson, My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled.
user
Ok.
assistant
Can you cancel my ticket?
user
Sure, please hold on.
assistant
Sure.
user
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
assistant
Ok, thank you for the your service.
user
Thank you for choosing us, have a nice day.
assistant