Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name to check your reservation status?
assistant
Sure, I am Elizabeth Turner.
user
Ok, please give me a moment.
assistant
Sure.
user
We found an active reservation on your name, shall I proceed to cancel?
assistant
Yes, you can.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your great service.
user
Welcome, thank you for reaching us.
assistant