Hi. I am Gary Jackson.
user
Hello, how may I assist you today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, I am here to help you. Please give me a moment.
assistant
Sure.
user
Thanks for being on hold, but there is no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for your kind approach.
assistant