Hello.
user
Hello, how can I help you?
assistant
I am Katherine White. I need to alter my reservation, as my football match got cancelled, please help me in cancelling?
user
Sure, we are here to help you.,. Wait for some time I will check the reservations on your name and get back to you. Thanks for your precious time.
assistant
Ok.
user
There is no reservations found on your name.
assistant
OK, no issues.
user
Thanks for choosing us.
assistant
Thank you.
user