Hi.
user
Hello.
assistant
I am Sandra Adams.
user
How can I assist you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Sure, Please wait a while I will check the update.
assistant
Sure, take your own time.
user
Sorry there is no reservation found under your name to change.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant