Hi.
user
Hello. How can I assist you at this moment?
assistant
Can you please help me in changing my reservation?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Samuel Martin.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting.
assistant
My pleasure.
user
There is no active reservation found on your name in our database to change.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant