Hello.
user
Hello, how may I support you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, please share me your good name.
assistant
My name is Stephen Garcia.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for providing information.
user