Hello, I am Kenneth Williams.
user
Hello, how may I assist you?.
assistant
I want to change my existing reservation, due to sudden changes in climate I could not attend my seminar. Could you please help me with changing?
user
Ok. Please, hold on.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok, no worries at all. Thank you for your help.
user
Thank you for reaching us, have a nice day.
assistant