Hello.
user
Hello, how may I help you?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, can I know your name?
assistant
My name is Andrew Baker.
user
Thank you. Please wait, let me check your reservation status.
assistant
Sure, take your time.
user
Sorry, no reservation found by your name in our database.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome and thank you for choosing us.
assistant