Hi. Michael Turner here.
user
Hello. How can I assist you today?
assistant
Can you cancel my flight ticket reservation?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Not a problem. Thank you.
user
Michael, there is no reservation found under your name.
assistant
Ok, that's not a problem. Thanks for checking.
user
You are welcome. Thank you for checking.
assistant