Hi.
user
Hello, how can I serve you?
assistant
I would like to change my existing reservation due to the weather conditions.
user
Ok, please let me know your good name.
assistant
My self Mark Davis.
user
Please wait a minute.
assistant
Ok.
user
Thanks for being patient. Sorry, there is no reservation found with your name.
assistant
No issue. Thank you for your response.
user
Thank you for choosing us.
assistant