Hello,.
user
Hello. How can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure. Can I have your name to check for earlier reservation?
assistant
Sure, My name is Jack Adams.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
 Oh! May be I have done a wrong reservation, Anyways thank you for the information.
user
Thank you for choosing us.
assistant