Hello,.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you out. Can you please share your name to check your reservation status?
assistant
Myself, Ryan Thompson.
user
Ok, please give me a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, no issues, thank you for checking.
user
Thank you for reaching us.
assistant