Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
Matthew Adams here.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, sorry no reservation found with your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for availing us.
assistant