Hello.
user
Hello. How may I help you today?
assistant
I want to change dates in my existing reservation, can you please help me?
user
Sure, I am here to help you with this. May I know your name please?
assistant
Please check the ticket under the name Linda Collins.
user
Ok, please wait for a mean while.
assistant
Sure, I will wait for your response.
user
Sorry Linda, there is no active reservation found as per your name to change it in your database.
assistant
No issue, anyway thank you for checking.
user
You are welcome.
assistant