Hello.
user
Hello, how can I assist you today?
assistant
I already have an reservation to attend the  meeting, due to some problems meeting place has been changed. So, I need a few changes in my reservation with the name of Brenda King.
user
Sure, please wait for a moment.
assistant
Fine.
user
Thanks for your time, sorry to say that, no reservation was found with your good name.
assistant
Ok, thank you for your help.
user
Thank you for opting us.
assistant