Hello.
user
Hello, what can I do for you today?
assistant
I am Nancy Allen. I would like cancel my recent booking due to some health issues, can you help in my ticket cancellation?
user
Ok Allen, I will help you in cancelling your reservation. Let me check for your reservation status in our website.
assistant
Sure.
user
Sorry Allen, I have not found any reservation by your name in our website.
assistant
That's fine, no problem with that.
user
Thank you for contacting us and take care of yourself.
assistant
Thank you for your service.
user