Hello.
user
Hello, How can I help you for the day.
assistant
Due to owing an emergency I want to cancel my recent reservation. Can you please help me?
user
Sure, I am blissful to help you. To proceed further can I know your good name please?
assistant
My name is Ryan Wilson.
user
Please wait a moment.
assistant
Ok.
user
 Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issue. Thanks for your assistance.
user
Thank you for choosing us, Have a wonderful day.
assistant