Hi, I am Pamela Phillips.
user
Hello, how may I amend you today?
assistant
I want to book a flight ticket from Dallas & Fort Worth to Charlotte, so can you please book me a direct flight?
user
Sure, can you please share the dates of your journey?
assistant
Yes, my travelling dates are 11/27 and 11/29.
user
May I know your source and destination airport codes?
assistant
Yes, my airport codes are TX-DFW and NC-CLT.
user
Ok, please wait.
assistant
Ok.
user
Sorry, there is no direct flight available from your source.
assistant
That's ok.
user
Thank you for choosing us.
assistant
Thank you for the response.
user