Hello.
user
Hello. Welcome to flight travelling agency, what assistance that you are looking from my side?
assistant
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, our agency can help you in changing process also with our any charge.
assistant
Thank you for accepting my request.
user
It's alright and I have to know some basic information like name from your side, can you please share it?
assistant
Ok, my name is Christopher Robinson.
user
That's good, please give me a moment.
assistant
Ok, I will wait for your response.
user
Ok, I appreciate your patience and I would like to inform you that your booking is not done due to some technical problems and the ticket is not confirmed from your end to change it.
assistant
Thank you. That's ok, not an issue. Anyway's thank you for your great service.
user
Ok fine, thank you for your valuable time in reaching us. Have a great day.
assistant