Hi.
user
Hello. How can I assist you today?
assistant
Owing to an emergency I want to cancel my reservation, can you help me?
user
I am here to help you. Can you please tell me your name?
assistant
Myself Nicole Jackson.
user
Nicole, let me check your reservation status.
assistant
Ok.
user
Nicole, I have not found any reservation by your name is our database.
assistant
No problem, thanks for checking.
user
Thank you for choosing us and have a nice day.
assistant