Hello.
user
Hello. How may I render you at this moment?
assistant
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, may I know your good name please?
assistant
Yes, I am Justin Walker.
user
Ok, please wait for some time.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us.
assistant