Hello.
user
Hello, how may I assist you?
assistant
Can you please help me to change my active reservation as my meeting was changed?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Joseph Anderson.
user
Ok, please wait.
assistant
Ok.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, please book it. Sorry, no problem. Thank you.
user
 Welcome Joseph Anderson.
assistant