Hello.
user
Hello. How may I assist you?
assistant
Jeffrey Scott here. I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I am glad to help you with that.
assistant
Thank you for your positive response.
user
Please give me a moment to check your reservation status.
assistant
Ok.
user
Sorry, we couldn't find any reservation on your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant