Hello,.
user
Hello, how could I help you best today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am here to help you my best.
assistant
Thank you.
user
Let me know your name to check your reservation?
assistant
I am Stephen Young.
user
Sorry, we did not find any active reservation on your name.
assistant
Ok, no issues.
user
Thanks for approaching us, have a good day.
assistant
Thanks for the information.
user