Hi.
user
Hello. How can I assist you?
assistant
Can you please help me with changing my recent reservation?
user
Ok, please can I know your name?
assistant
My name is Andrew Baker.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to inform there are no reservation found on your name to amend it.
assistant
That's ok, thanks for checking.
user
Thank you for choosing our agency.
assistant