Hello.
user
Hello, how may I aid you today?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
My name is Jerry Hill.
user
Sorry Jerry Hill. there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user