Hello, I am Alexander Nelson.
user
Hello, Alexander Nelson. How can I support you today?
assistant
I planned to visit a live event, but it has been postponed. I would like to change my existing reservation. Can you please help me with that.
user
Sure, Please wait for some time, I will check with your existing reservation.
assistant
Ok.
user
Thank you for waiting. There is no existing reservation found on your name.
assistant
Thank you for your great information.
user
Thank you for approaching us, Have a good day.
assistant