Hello.
user
Hello. How may I aid you?
assistant
I need to cancel my recent ticket because my planned trip got cancelled. Can you please help me with that?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
May I know your name to check out your reservation status?
assistant
My name is Sandra Lewis.
user
Ok, wait for a while, let me check out.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our records to cancel.
assistant
It's ok, not a problem with that one. Anyways thank you for checking my ticket status.
user
Welcome and thank you for reaching us.
assistant
You are welcome.
user