Hi'.
user
Hello, how can I assist you today?
assistant
Kevin Hernandez is my name.
user
Ok.
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Ok.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No issue, thank you for the information.
user
Thank you for choosing us.
assistant