Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some health issue. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
On whose name, you want to change the reservation?
assistant
Ruth Gonzalez here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant