Hello.
user
Hello, how can I aid you today?
assistant
I want to change my reservation due to sudden work. Can you please change my reservation?
user
Sure, please provide your good name?
assistant
Matthew Wilson here.
user
Please hold a moment.
assistant
Ok.
user
Thank you for your time, there is no active reservation found on the given name.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant