Hello.
user
Hello.
assistant
I'm David Roberts.
user
How can I assist you today?
assistant
I would like to cancel my reservation due to emergency. Can you please help me with that?
user
Sure, I am glad to aid you. Please be on hold let me check your name in our database to cancel it.
assistant
Sure, take your time.
user
Thank you for your patience. Sorry Roberts, there is no reservation found under your name in our database to cancel it.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant