Hello.
user
Hello. How can I assist you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Ok, please provide me the name on which you have done the reservation.
assistant
My name is Susan Robinson.
user
Sorry, there is no reservation been found on your name to modify it.
assistant
Not an issue, thank you for the information.
user
Thank you for your trust on our agency.
assistant