Hi.
user
Hello, how can I assist you?
assistant
I am Jacob Anderson. Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Please wait for a moment, I will check with the current status of your reservation.
assistant
Sure.
user
No reservation was done earlier on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thanks for contacting us.
assistant