Hello.
user
Hello, how may I assist you?
assistant
Myself Matthew Walker.
user
Nice to meet you Walker.
assistant
For some issues I want to change my reservation, can you please help me with it?
user
Sure, please wait a moment let me check.
assistant
Sure.
user
There is no reservation existed on your name Walker.
assistant
It's ok. Thank you for the information.
user
Welcome, thanks for reaching us.
assistant