Hi.
user
Hello, How can I assist you?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, May I know your name?
assistant
I am Emily Rodriguez.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
assistant
Thank you.
user
Thank you for reaching us.
assistant