Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation, due to some health issue. Can you help me?
user
May I know your name please?
assistant
Ok, I am Kimberly Nelson.
user
I have found your reservation, so please tell me your new travelling dates?
assistant
Ok, my planned trip dates are on Jan 10 and return on Jan 12.
user
Can I know your travelling airport codes?
assistant
Yes, my airport codes are from Boston BOS to Philadelphia PHL.
user
Do you have any other preference?
assistant
Ok, I need a single connecting flight.
user
Sorry, no flights available on your route to alter your ticket.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us.
assistant