Hello.
user
Hello.
assistant
I am Dennis Jones.
user
How may I help you today?
assistant
I want to change my existing reservation due to health issues, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Not an issue, thank you.
user
Thanks for reaching us, have a nice day.
assistant