Hi.
user
Hello. How can I assist you today?
assistant
I need to amend my reservation due to some issues, can you help me out?
user
Ok, please can I know your name?
assistant
Myself Carolyn Scott.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, sorry as per your need there is no reservation been found. Ok, thank you choosing our agency.
assistant