Hello.
user
Hello.
assistant
Michelle Miller here.
user
How can I assist you today?
assistant
Due to sudden health issue, I am not able to travel in a flight on those dates, so can you please help me out with cancelling of my reservation?
user
Sure, please give me a moment.
assistant
Take your time to check.
user
Thank you for waiting.
assistant
No problem.
user
There is no reservation found under your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Welcome, have a great day.
assistant