Hello.
user
Hello. How can I aid you at this moment?
assistant
I am Steven Collins. I want to change my travel dates in my previous reservation, can you please help me with that?
user
Sure, I will help you with that. Please wait a moment, I will check your reservation status.
assistant
Ok.
user
There is no previous reservation available in your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
You are welcome.
assistant