Hi.
user
Hello, how can I assist you?
assistant
Could you please cancel my recent reservation due to my health issue?
user
Sure, may I know your name?
assistant
My name is Brian Smith.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you.
assistant