Hello, I am Daniel Harris.
user
Hello, how can I guide you for today?
assistant
Can you please help me in cancelling my reservation?
user
I will help you with that.
assistant
Thank you.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
I'ts ok, thank you for your kind information.
user
Thank you for contacting us, have a nice day.
assistant