Hi.
user
Hello.
assistant
I am Thomas Lopez.
user
How may I assist you at this moment?
assistant
I would like to change my recent reservation to new locations, would it be possible to change it?
user
Sure, please wait for few minutes.
assistant
Sure, take your time.
user
There is no existing reservation found on your name in our records.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant