Hello.
user
Hello. How can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, can I know your name for checking the reservation status?
assistant
My name is Rachel Nelson.
user
Please give me a minute.
assistant
Sure.
user
Nelson, there is no reservation found on your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
You are welcome.
assistant