Hi. I am Sandra Mitchell.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Ok.
user
Sorry, We found no reservation on your name.
assistant
It's ok, thank you.
user
Thank you for choosing us.
assistant