Hi.
user
Hello, how may I assist you today?
assistant
Owing to an emergency, I want to change my reservation. Can you please help me with that?
user
Sure, may I know your name please?
assistant
I am Rebecca King.
user
Please wait for a moment.
assistant
Ok.
user
Sorry King, there is no flight available as per your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us with a query.
assistant