Hello.
user
Hello, how may I aid you?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am here to assist you.
assistant
Thank you.
user
May I know your good name?
assistant
Yes, I am Betty Taylor.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, No reservation was found on your given name.
assistant
Ok, not an problem. Thank you for your help.
user
Thank you for choosing us.
assistant