Hi.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation, can you help me in this?
user
Sure, we are here to help you with cancellation. May I know your good name?
assistant
Thank you. Kenneth Hernandez is my name.
user
Ok, please wait for a while.
assistant
OK.
user
Thanks for you time, there was no reservation found on your name.
assistant
Ok, no problem. Thanks for your time.
user
Thank you for reaching us.
assistant