Hello.
user
Hello.
assistant
I am Laura Davis.
user
How may I be of your help?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
assistant
Sure.
user
Thank you for waiting, happy to inform you that we found a reservation by your name. Shall I cancel the ticket?
assistant
Please proceed to cancel.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your kind service.
user
Thank you for choosing us.
assistant