Hello. I am Debra Garcia.
user
Hello, how can I provide assistance to you?
assistant
As my plan to go for a holiday trip got postponed due to bad weather conditions, I need to change my previous reservation.
user
Ok.
assistant
Will you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on for a while, I will check your previous reservation.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
I am here to inform you that, there is no active reservation found on your name.
assistant
Not an issue. Thank you for the information.
user
Thank you for contacting us.
assistant