Hello,.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you help me with that?
user
Sure, please share me your name.
assistant
I am Dorothy Rodriguez.
user
Just wait a moment, I will check your details and revert to you.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thanks for information.
user
Thank you for choosing us.
assistant