Hello.
user
Hello, how can I give assistance to you?
assistant
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
user
Sure, I am here to help you to change it.
assistant
Thank you for the response.
user
In whose name, your booking has been done earlier?
assistant
It has been booked on the name of Donald Hernandez.
user
Thanks for providing your name, please wait for while.
assistant
Ok, sure. I will wait for your response.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you opting our service.
assistant