Hello. Emily Thompson here.
user
Hello, how may I help you today?
assistant
I would like to change my reservation due to some health issues, can you please help me in that?
user
Sure Emily, I am here to help you.
assistant
Thank you.
user
Sorry Emily, there is no reservation found as per your name to change it.
assistant
Ok, no issues. Thank you for checking out.
user
You are welcome.
assistant