Hi. I am Jennifer Baker.
user
Hello, how may I assist you now?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I will help you with that. Please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name in our system data.
assistant
No problem, thanks for the information.
user
Thank you for reaching us.
assistant