Hello.
user
Hello. How may I help you today?
assistant
I want to cancel my reservation due to my bad health. Can you help me with that?
user
Yes, I will definitely try my best to help you in cancelling your reservation.
assistant
Thank you.
user
Please, share me your good name to check your reservation status.
assistant
My name is Jacob Roberts.
user
Ok, please wait for a moment.
assistant
Sure.
user
We have found an active reservation on your name, shall I cancel it?
assistant
Please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for helping me.
user
Thank you for reaching us.
assistant