Hi.
user
Hello. How may I serve you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I'll try to help you with this.
assistant
Thank you.
user
Can I know your name to check the reservation status?
assistant
Jonathan Allen.
user
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
assistant
That's Fine. Thank you.
user
Thank you for availing us.
assistant