Hello.
user
Hello. How may I help you?
assistant
I want to change my existing reservation due to some business meeting postponed, can you please help me out?
user
Sure, may I know your name to check your status?
assistant
Ok, my name is Rebecca Phillips.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
There is no reservation found under your name to change your reservation.
assistant
Ok, that's fine.
user
Thanks for consulting us Rebecca Phillips.
assistant
Thank you for your valuable time.
user