Hello.
user
Hello. How can I aid you for the day?
assistant
Kathleen Carter here. I am looking for a flight from IAD to MSP, can you please help me in booking a flight ticket?
user
Ok, may I know your planned dates for your journey?
assistant
My trip dates are from 09/01 till 09/03.
user
Flight-1007 by UA airlines is available for you with 1 connection at the cost of 200. Shall I book it for you?
assistant
I need a direct flight.
user
Ok, let me check for a direct flight.
assistant
Ok, take your time.
user
Sorry to inform you  Kathleen Carter but no flights are currently available for you.
assistant
It's ok, thank you for checking.
user
Thank you for reaching our agency. Have a nice day.
assistant