Hi.
user
Hello, how can I aid you?
assistant
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Nicholas Evans.
user
There is no reservation found under your name to change.
assistant
No issue, Thank you for the information.
user
Thank you for choosing us.
assistant