Hello. Patricia Jones here.
user
Hello, how may I assist you?
assistant
Due to sudden change in planned date journey, I would like to change my reservation. Can you please help me out with that?
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Thank for your time, we are unable to found any reservation on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you.
assistant
Welcome.
user