Hello.
user
Hello, how can I aid you for today?
assistant
I am Cynthia Smith. Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
I am here to help you in changing your reservation Cynthia Smith.
assistant
Thank you.
user
Please be on hold for sometime to check the reservation status with your name.
assistant
Sure.
user
Sorry to say this Cynthia Smith, there is no active reservation with your name to change your reservation.
assistant
No problem, thank you for the information.
user
You are welcome, thank you for reaching us.
assistant