Hello.
user
Hello.
assistant
Kimberly Martin here.
user
How can I assist you at this moment?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure Martin, I will help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Ok, I will wait.
user
Sorry Kimberly Martin, no reservation has found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have a great day.
assistant