Hi.
user
Hello, how may I assist you?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name?
assistant
Sure, I am Stephanie Lopez.
user
Please wait for a moment to check your details.
assistant
Sure, get back with the proper information.
user
Sorry, no reservation found on your name.
assistant
It's ok, thanks for checking.
user
Thank you for reaching us.
assistant