Hello.
user
Hello, how may I serve you at this moment?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Myself Nicole Johnson.
user
Ok, please be on hold.
assistant
Sure.
user
Sorry we could not find any reservation on your name.
assistant
It's ok, thank you for your help.
user
Thank you for choosing us.
assistant