Hello.
user
Hello, how can I guide you for today?
assistant
James Robinson here. Can you please help me in cancelling my recent reservation which I have done earlier?
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok, sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, not a problem. Thanks for the information.
user
Thank you for contacting us, have a nice day.
assistant