Hello, I am Elizabeth Collins.
user
Hello, how can I help you?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure. Let me check the status and revert you.
assistant
Ok.
user
Thanks for waiting. There is no reservation found on your name.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thanks for your kind service.
user