Hello.
user
Hello, may I know your name?
assistant
I'm Patrica Lopez.
user
How may I assist you today?
assistant
I would like to cancel my previous reservation, can you help me?
user
Sure, please wait for a minute.
assistant
Take your time.
user
There is no reservation found on this name, do you want to make a new booking from us?
assistant
No, thank you.
user
Thanks for contacting us.
assistant
Thanks for quick response. \.
user