Hello.
user
Hello. How can I aid you at this moment?
assistant
I need to cancel my reservation as I am not feeling well. Can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you for considering my request.
user
Can you please provide your name to check your reservation status?
assistant
Sure, my name is Brian Moore.
user
Brian Moore, there is no active reservation found under your name in our database.
assistant
Oh! It might not booked properly at the time of booking. Anyways thank you for the information.
user
Thank you for contacting us.
assistant