Hello.
user
Hello.
assistant
Melissa Roberts here.
user
How can I assist you?
assistant
I need to change my existing reservation due to some issues, can you help me in changing the reservation.
user
Yes, I will help you. Please wait, let me check your reservation status in our database.
assistant
Ok, take your time.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
You are welcome and thank you for choosing us.
assistant