Hi.
user
Hello.
assistant
Samantha Perez here.
user
How may I aid you today?
assistant
I would like to change my reservation due to health issue.
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Ok, take your time.
user
We regret that, there is no reservation with your name in our records.
assistant
It's ok, no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you.
user
Welcome.
assistant