Hello, I am Emily Nelson.
user
Hello, how may I help you?
assistant
Due to sudden changes in weather, I want to cancel my reservation. Can you please cancel my reservation?
user
Sure, please wait for a minute so that I will check with current status and revert you.
assistant
Ok.
user
Unfortunately there is no reservation found with your name.
assistant
No problem. Thank you.
user
Thank you for availing us.
assistant