Hello, I am Samuel Clark.
user
Hello, how may I help you?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Ok, please wait a minute, let me check your reservation status.
assistant
Sure, take your time.
user
Thanks for your time, there is no reserved flight found with your name.
assistant
That's ok, thank you for checking.
user
Welcome Samuel Clark.
assistant