Hi.
user
Hello. How may I serve you today?
assistant
Owing to an emergency, my planned trip to visit New York night clubs has been cancelled. Can you help me with cancellation?
user
Sure, for that I need to know your name. Can you provide it?
assistant
Sure, I had a reservation with name Janet Roberts.
user
Please wait a minute.
assistant
Sure.
user
Sorry to inform you that there is no reservation found by this name.
assistant
Ok, no worries at all.
user
Thank you.
assistant
Thanks for your assistance.
user