Hello.
user
Hello, how can I aid you today?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation.
user
Ok, may I know your name please?
assistant
Sure, my name is Jack Harris.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name to cancel.
assistant
That's Ok, thanks for your response.
user
Thank you for opting us.
assistant