Hi.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, can you help me with this?
user
Sure, Let me know your name to check your reservation?
assistant
I am Benjamin Allen.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, fine. Thank you for checking.
user
Thank you for choosing us.
assistant