Hello,.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to bad weather so, can you please assist me with cancellation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Timothy Mitchell.
user
Please, hold on. I will check the previous list and let you know the details of it.
assistant
Sure.
user
No reservation found on your good name.
assistant
No problem, thank you.
user
Thank you for reaching us, have a good day.
assistant