Hello.
user
Hello, how may I assist you today?
assistant
My name is Gregory Philips, I want to change my reservation as my plan to visit my uncle's home is postponed. Can you change my reservation?
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Thank you for the information.
user
Thank you for approaching us.
assistant