Hi.
assistant
Hello. I'm Cynthia Mitchell.
user
Welcome to our agent agency, how may I assist you?
assistant
My business trip has been postponed, so can you help me with changing my recent reservation?
user
I will help you with that, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues. Anyways, thank you for the information.
user
Most welcome.
assistant