Hello.
user
Hello, how may I serve you today?
assistant
Can you please cancel a ticket on the name of Donna Brown?
user
Sure, please wait I will get back to you.
assistant
Ok, I will wait.
user
Thanks for waiting, we have not found any flight reservation with your given name.
assistant
Ok, no worries.
user
Thank you for approaching us.
assistant
Thanks for your quick response.
user