Hi.
user
Hello, how best I can serve you at this moment?
assistant
I need to change my existing reservation, Can you please help me with that?\.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please forward your name to check your reservation status in our portal.
assistant
Rachel Miller here.
user
Ok, pleas be on hold.
assistant
Sure.
user
Sorry, we hardly tried to find your reservation but, no reservation has been found on your respective name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for approaching us with a query.
assistant