Hello.
user
Hello, how may I benefit you?
assistant
I am Kathleen Adams. I need to cancel my recent reservation because my plan got postponed to visit the Temple. Could you please help me in doing that?
user
Sure, please give me a moment. I will go through the reservation list and get back to you.
assistant
Sure.
user
Thanks for waiting. It's unfortunate that we could not find any reservation by the name given.
assistant
Fine, thanks for your information.
user
Thank you for approaching us.
assistant