Hi, I am John Harris.
user
Hello, how may I serve you?
assistant
I planned to visit my hometown but some reason I need to cancel my reserved ticket,Could you please help me in cancel the reservation?
user
We are happy to notify you that there is a reservation found on your name. May I proceed for the cancellation?
assistant
Yes, you can.
user
Your cancellation has been confirmed. Thank you.
assistant
Thank you.
user