Hello.
user
Hello, how may I help you?
assistant
Can you please help me to change the source airport code in my past ticket?
user
Sure, may I know your name please?
assistant
Thank you for considering my request. My name is Elizabeth Lopez.
user
Ok, please wait for a while.
assistant
Sure, I can wait for your reply.
user
Sorry, there is no active reservation found with your name in our records.
assistant
It's ok, not an issue with that. Thank you for spending your time in checking my ticket status.
user
Most welcome.
assistant