Hi.
user
Hello, how may I address you at this moment?
assistant
My exams got postponed, can you please help me in changing the reservation?
user
Sure, I can definitely do the need full for you.
assistant
Thank you.
user
Could you please let me know on what name it was reserved formerly?
assistant
I am Katherine Collins.
user
Ok, please five me a minute to check the current status and get back to you with an update.
assistant
Ok.
user
Thanks for waiting Katherine Collins. I have gone through the reservation list but could not find any active reservation by your name in our data base.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us. We look forward to serve you better in future.
assistant