Hi.
user
Hello. How can I render you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, My name is Amanda Evans.
user
Sorry Amanda Evans, there are no flights reserved on your given name formerly.
assistant
Ok, No issues. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant