Hello.
user
Hello, how can I provide assistance to you?
assistant
I am Benjamin Turner. I want to change my reservation can you change my reservation?
user
Sure, please wait a moment. I will check your details and let you know the status.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name to proceed further.
assistant
Ok, thank you for informing me.
user
Thank you for reaching our service.
assistant