Hello.
user
Hello. How can I aid you today?
assistant
I am Elizabeth Young. Owning to an emergency, I want to change my existing reservation. Can you please help me with this?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for some time.
assistant
Sure.
user
Sorry to say this, no reservation found on your name in our database.
assistant
Ok, no issues.
user
Thank you for opting us.
assistant
Thanks for checking.
user