Hello.
user
Hello.
assistant
I am Catherine Wright.
user
How may I aid you today?
assistant
I need top change my reservation due to my planned event got postponed. So please help me with that.
user
Sure, I would be happy to help you with that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
I am sorry to say that there is no flight found under your details.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us, have a great day.
assistant
Most welcome.
user