Hi.
user
Hello.
assistant
I am Catherine Edwards.
user
Catherine Edwards, how can I aid you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Catherine Edwards, there are no flights reserved on your given name formerly.
assistant
Ok, No issues. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant