Hello.
user
Hello. How can I aid you the day?
assistant
I am Cynthia Martin, I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you change my reservation?
user
Sure, I will help you with that. Please wait, let me check the status of the reservation.
assistant
Sure.
user
Thanks for waiting, No reservation found on your name to change it.
assistant
Ok, thank you for the information.
user
 Please check with another airlines, I hope it may be useful for you. Thanks for approaching us.
assistant