Hi.
user
Hello. How can I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
user
Sure, may I know your good name please?
assistant
Sure, my name is Karen Robinson.
user
Ok, please be on hold.
assistant
Ok, I will wait.
user
There is no reservation found under your name to do cancellation.
assistant
That's fine.
user
Thank you for choosing us.
assistant
Thank you for your service.
user