Hi.
user
Hello, How exactly I can serve you the best today?
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. So I had a request to you to cancel my existing reservation?
user
Sure, I would be happy to help you. Can you please ensure your good name?
assistant
Sure, I had a earlier reservation with name Robert Collins.
user
Ok, please stand by I will check and revert to you.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no worries at all. Thanks for your kind service.
user
Thank you for opting us. Have a blissful day!.
assistant