Hello.
user
Hello. How can I help you?
assistant
I am Joseph Lee. I am planning to cancel my recent reservation, due to health issue. Can you please help em out?
user
Yes, I can help you.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your service.
user