Hello, I am Nancy Hernandez.
user
Hello,. How can I be your helping hand?
assistant
I haven fallen sick due to bad weather so I want to cancel my recent reservation, can you please help me with that?
user
Sure, I will help you with the cancellation. Please hold on for a minute.
assistant
Sure.
user
Sorry, we did not find any reservation with your specified name. Thanks for using our service.
assistant
Thanks for your service.
user