Hello.
user
Hello.
assistant
Paul Collins here.
user
How can I assist you at this moment?
assistant
Can you please help me out in cancelling my recent reservation? As my health is not in a good condition to do journeys.
user
Sure, I will help you with this. Please be on hold for a moment.
assistant
Sure, I'll wait for your response.
user
Paul Collins, I didn't find any active reservation under your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for contacting us.
assistant