Hi.
user
Hello, how best I can help you today?
assistant
I want to cancel my recent reservation. Can you help me for that one?
user
Sure, may I know your good name please?
assistant
Sure, Anna Thompson here.
user
Please wait a minute.
assistant
Sure,.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for choosing us.
assistant