Hi.
user
Hello.
assistant
Samantha Jones here.
user
Samantha Jones, how may I assist you today?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
I will help you. Please allow me moment.
assistant
Ok.
user
I see that there is no active reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for reaching us, have a great time.
assistant