Hello,.
user
Hello, how can I aid you today?
assistant
As per my schedule, I made a reservation earlier this week to attend my business meeting. Unfortunately, the meeting got postponed. Can you help me in changing my existing reservation?
user
Ok, we are here to assist you. May I know your name please?
assistant
My name is Michelle Johnson.
user
Ok, please hold on.
assistant
Ok.
user
I will check and inform you.
assistant
Sure.
user
Sorry for inconvenience, we did not find any reservation on your name.
assistant
That's ok, not a problem. Thanks for your kind response.
user
Thank you for opting us.
assistant