Hello.
user
Hello, how can I help you for the day?
assistant
I have to cancel my previous flight ticket booking, can you please help me in that one?
user
Sure, I am here to help you with that reservation cancel.
assistant
Thank you so much.
user
May I know your name please?
assistant
My name is Shirley Jones.
user
Sorry to say that, there is no active reservation found with your name in our reservation list to cancel it.
assistant
Ok, I think it is not booked properly while I was booking. Anyways, thank you for your information.
user
You are welcome, thank you for contacting us. Have a great day.
assistant
Welcome.
user