Hello.
user
Hello, how may I help you?
assistant
Raymond Allen here. I would like to cancel my reservation due to some health issues, can you please help me out?
user
Sure, please wait for a moment to check your details.
assistant
Sure, I will wait for your response.
user
Happy to say, I have successfully cancelled your ticket.
assistant
Thank you for your service.
user
Thank you for choosing us, have a nice day.
assistant