Hello.
user
Hello. How may I assist you?
assistant
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. So, Can you please change my reservation with the name of Timothy Lopez?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please, wait a minute.
assistant
Ok.
user
Thanks for waiting, I did not find any reservation on your name.
assistant
It's ok, thank you for your response.
user
Thank you for approaching us.
assistant