Hello.
user
Hello. How may I aid you today?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, can I know your name?
assistant
Ok, I am Samantha Perez.
user
Please wait for a minute.
assistant
Ok, take your own time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user