Hello.
user
Hello. How may I assist you?
assistant
Myself Brenda Wilson. I would like to change my recent reservation due to some personal issues, will you help me with that?
user
Sure, please wait a moment.
assistant
Thank you for accepting my request.
user
Sorry, there is no reservation on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant