Hi.
user
Hello. How can I help you?
assistant
I am Richard Thompson. Owing to an emergency, I am looking for cancellation of my recent reservation. Can you help me out?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a while, let me check.
assistant
Sure, take your time.
user
As per your request there is no reservation on your name in our database.
assistant
That's ok. Thank you for checking.
user
Thanks for opting us. Have a nice day.
assistant