Hello.
user
Hello.
assistant
Emily Nelson here.
user
How may I guide you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure, take your own time.
user
I am sorry to say that there is no reservation found under your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant