Hi.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to sudden change in my trip. Can you please check the reservation by this name  Kevin Harris?
user
Sure, just a moment I will check and let you know.
assistant
OK.
user
Thanks for waiting, we didn't found any reservation by this name.
assistant
Ok, Thank you for your help.
user
Thanks for picking us, have a nice day.
assistant