Hello. I am Emily Anderson.
user
Hello, how may I lend a hand to?
assistant
I would like to change my existing reservation, due to bad weather condition. Can you please help me?
user
Emily Anderson, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
I found your reservation. May I know your airport codes?
assistant
My airport codes are CLT and SFO.
user
Could you please share me your travel dates?
assistant
My trip dates are Oct 02 and Oct 04.
user
Do you prefer any airline?
assistant
No.
user
At what time are you planning to depart and return?
assistant
My return time is evening.
user
Is there any other specifications regarding your journey?
assistant
I need a connecting flight.
user
As per your data, I found a flight with American Airlines and the ticket fare is 200. Shall I proceed for this?
assistant
Ok, please proceed for booking.
user
Your ticket is reserved in economy class with the flight-1022. Your depart time is 19:00 PM, and again your arrival time is 21:00 PM.
assistant
Thank you for your service.
user
Thank you very much for contacting our agency.
assistant