Hello.
user
Hello. How can I help you?
assistant
My name is Stephanie Carter. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while. I will check your status and revert you.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
That's Ok, thanks for your service.
user
Thank you for choosing us.
assistant