Hello.
user
Hello, How can I respond to your request?
assistant
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
May I know your good name please to track the details?
assistant
My name is Kathleen Parker.
user
Ok, please wait for a while.
assistant
Ok, I will wait.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you.
user
Thanks for reaching us, wish you a nice day.
assistant