Hello.
user
Hello.
assistant
Matthew King here.
user
How can I help you at this moment?
assistant
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
user
Sure, I will help you with that. Please wait a moment, I will check your reservation status.
assistant
Ok, I will wait.
user
There is no previous reservation available in your name Matthew King.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant