Hi.
user
Hello, good morning. Welcome to flight booking agency, which service you would like to have from my end?
assistant
I have some important work in Houston, so I would like to cancel my recent reservation so can you help me with this?
user
Sure, I am here to help you. Please wait for a moment to check your reservation details in my records.
assistant
Good to hear this.
user
Meanwhile, may I know your name to check?
assistant
Sure, my previous reservation booked under the name of Virginia Williams.
user
Thank you for waiting. No reservation found on your name in my database.
assistant
Oh! It's ok, I think my sister already cancelled my reservation.
user
Ok, sorry for inconvenience.
assistant
Anyway thank you for your services.
user
Thank you for choosing us, hope we will get an opportunity to serve you in future.
assistant
You are welcome.
user
You are welcome.
assistant