Hello. Karen King here.
user
Hello Karen, how may I help you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
There is a reservation found under your name, shall I cancel it?
assistant
That's great, please cancel it now.
user
Ok, your reservation has been cancelled successfully which is done on your name.
assistant
Thank you for your kind assistance.
user
You are welcome.
assistant