Hi. I am Patricia Lee.
user
Hello, how may I help you today?
assistant
I want to cancel my reservation as my college fest got cancelled. Can you help me in cancelling?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's Ok. Thanks for your response.
user
Thank you for reaching us.
assistant