Hello,.
user
Hello, how can I aid you?
assistant
I want to alter my reservation, due to Hurricanes my basketball game has been postponed. Could you please help me in changing my reservation?
user
Sure, I am mirthful to help you. May I know your name please?
assistant
I am Pamela Nelson.
user
Please wait for a while.
assistant
Ok.
user
Thanks for being with patience. I have checked in reservation list to change your details, but could not find any reservation with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for choosing us.
assistant