Hello,.
user
Hello, how can I provide service to you?
assistant
I am Nicole Parker. Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure, I will help you with changing your reservation. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found with your name in our database.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for choosing our airlines.
assistant