Hello.
user
Hello, how can I guide you today?
assistant
Myself Nicholas Hill. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant