Hello.
user
Hello. How may I guide you today?
assistant
Owing to an emergency meeting I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name please to proceed further?
assistant
My name is Jessica Walker.
user
I am sorry to say that there is no reservation found under your name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant