Hello.
user
Hello.
assistant
I am Jason Wright.
user
How can I help you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us.
assistant