Hello.
user
Hello. How may I aid you today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you in cancelling. Please, share me your good name to check your reservation status.
assistant
Thank you. Myself Dennis Hernandez.
user
Ok, please be on hold for a while.
assistant
Sure.
user
Sorry to say that, we have not found any reservation on your name in our records.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thanks for opting us.
assistant