Hello.
user
Hello, how may I aid you today from my end?
assistant
I would like to cancel my recent reservation, can you help me in that?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Sure, myself Nicole Campbell.
user
Please allow me a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting. Sorry Nicole Campbell, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant