Hello. I am John Thomas.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, take your time.
user
Thanks for your time, we are happy to inform you that, we found a reservation in your name.
assistant
That's ok, no issue. Anyway thank you for your service.
user
Your reservation has been cancelled successfully. Thank you for choosing us.
assistant
Thank you for your help.
user