Hi.
user
Hello.
assistant
I am Kenneth Roberts.
user
How may I assist you?
assistant
In my previous reservation I gave wrong airport codes, so can you help me for changing my existing reservation?
user
Sure, please wait a moment.
assistant
Ok, I will wait for your reply.
user
Thanks for your time, there is no reservation found under your name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Ok, thanks for contacting us.
assistant