Hi.
user
Hello. In which way I can aid you today?
assistant
I want to change my existing reservation. Can you help me for this one?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
Sure, Nicole Lopez here.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No issues, thank you for reaching us.
user
You are welcome Nicole Lopez.
assistant