Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to on going tornado at my source point. Can you help me in doing that?
user
Could you please share your name?
assistant
Sure, I am Thomas Phillips.
user
Thank you for providing your name. Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there was no reservation found based on your given name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant