Hello.
user
Hello, how can I assist you?
assistant
I want to cancel my previous reservation because I am unable to catch the flight. Can you please do that for me?
user
Sure, I am willing to help you.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
My name is Stephanie Gonzalez.
user
Ok, please wait a minute I will get back to you.
assistant
Ok, take your time.
user
Thank you for your time, sorry no reservation found on your name.
assistant
It's ok, not a problem with that. Thank you for checking the ticket status.
user
Thank you for reaching us, have a nice day.
assistant