Hi.
user
Hello. How can I aid you?
assistant
Please cancel my recent reservation, because suddenly the holiday trip is cancelled.
user
Sure, may I know your good name?
assistant
Thank you, I am Jennifer Hernandez.
user
 Ok, please wait I will revert you.
assistant
Sure.
user
 Sorry, no reservation was found your name.
assistant
Ok, Thank you for the response.
user
 Thank you for availing us.
assistant