Hello. I am Virginia Campbell.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Could you please help me in cancelling?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok.
user
Sorry to say that, there was no reservation found with your name to cancel.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant