Hello.
user
Hello. How can I help you now?
assistant
As my holiday trip got postponed due to heavy rain, I want to change my existing reservation.
user
Ok.
assistant
Can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Let me know your name to check the previous reservation.
assistant
My name is Joshua Turner.
user
Please, standby.
assistant
Ok.
user
Thanks for waiting. I am sorry to inform you that, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant