Hello.
user
Hello, how can I help you?
assistant
I am Elizabeth Moore. I had planned a trip with my friends, but it was cancelled due to some reasons. Can you cancel my recent reservation?
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation with your name to cancel further.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for choosing us.
assistant