Hi.
user
Hello. How may I assist you?
assistant
I am Sandra Martin, due to the climate I want to cancel my recent reservation. Can you help me over that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure, take your own time.
user
I could not find any reservation with your name.
assistant
It's ok, thanks for your information.
user
It's my pleasure.
assistant