Hello, I am Michael Adams.
user
Hello, how can I aid you today?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, please wait a while. I will check and get back to you.
assistant
Sure.
user
Than you for your time. Unfortunately, there is no reservation found matching your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant