Hello, I am Virginia White.
user
Hello, how can I support you?
assistant
Owing to an emergency, I want to change an existing reservation. Could you help me in changing the reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please give me a minute, I will check with the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your patience, we are sorry to inform you that there was no reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant