Hi.
user
Hello, how can I help you today?
assistant
Please help me out in cancelling my recent reservation.
user
Sure, I will help you with that. May I know your good name to proceed further?
assistant
Frank Martinez is my name.
user
Please wait for a while.
assistant
Ok.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
That's ok, thank you.
user
Thank you for opting us, have a nice day.
assistant