Hi.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation as my joining date got postponed. Can you help me in changing?
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I know your name for checking your previous reservation?
assistant
Sure, Shirley Thompson is my name.
user
There is no reservation found under your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us.
assistant