Hello.
user
Hello. How can I help you?
assistant
I am Frank Evans. I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Please give me a moment.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok no problem, thank you for your services.
user
Welcome. Have a nice day.
assistant