Hello, I am Kevin Perez.
user
Hello, how can I assist you?
assistant
As my manager did not approve my leave, I would like to cancel my recent reservation.
user
Ok, I'll definitely help you in that. Please be on hold.
assistant
Sure, take your time.
user
Kevin, I found your reservation. Shall I cancel it for sure?
assistant
Ok, please proceed to cancel.
user
Your ticket has been cancelled successfully, Kevin.
assistant
Thank you.
user
Thank you for choosing us.
assistant
Welcome.
user