Hello.
user
Hello, how can I assist you?
assistant
Due to my wife is sick I need to cancel my recent reservation. Can you please help me in that?
user
Sure, May I know your name?
assistant
My name is Donna Adams.
user
Ok, please give me a minute.
assistant
Sure.
user
Thank you for waiting, we did not find any reservation on your name to cancel it.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant