Hello.
user
Hello. How may I aid you?
assistant
I want to change my existing reservation, due to bad weather conditions. Can you please help me out with it?
user
Sure, I am glad to help you out. Can you please share your name to check your previous reservation status?
assistant
Thank you for the response, my name is Nicole Parker.
user
Ok, please give me a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not a problem. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant