Hello.
user
Hello, how may I aid you?
assistant
I am Brenda Scott. My music concert dates have been postponed, can you change my previous reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
That's ok. Anyway, thank you for your help.
user
Thank you for availing us.
assistant