Hello.
user
Hello. How may I assist you now?
assistant
Due to some technical issues, my meeting with my client has been postponed. Can you please change my existing reservation?
user
Oh! That's sad to know. Ok, let me check with your previous booking for a moment.
assistant
Sure, I am Catherine Collins.
user
Ok, please be on hold.
assistant
Ok.
user
Sorry to say, there is no active reservation found by your name.
assistant
Ok, Thank you.
user
Thank you for approaching our services. Have a nice day.
assistant