Hello.
user
Hello, how can i assist you today?
assistant
I want to cancel my recent reservation due to cancel of my flower event. Can you please help me?
user
Sure, I will help you with that. Let me know your name to check your reservation?
assistant
I am Steven Collins.
user
Ok, please wait a moment.
assistant
Sure.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant