Hello.
user
Hello, how can I help you?
assistant
I am Nicole Rodriguez. I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
user
Sure, we are here to aid you. Please give me a minute, I will check with the reservation on your name and revert to you.
assistant
Sure.
user
Thank you for your time, we did not find any reservation on your name.
assistant
Not an issue. Thank you.
user
Thank you for availing us.
assistant