Hi.
user
Hello, how may I aid you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are here to help you. Can I have your name to proceed?
assistant
Carol Baker here.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for availing us.
assistant