Hi.
user
Hello, how may I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am gleeful to help you out. Please provide me your name to check the previous reservation status on your name.
assistant
Sure, my name is Christine Clark.
user
Sorry Clark, there is no reservation on your name in our data base.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant