Hi.
user
Hello, how may I be there for you?
assistant
Karen Turner here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure. Please give me moment. I will check the status and revert you.
assistant
Ok.
user
There is no reservation found on your name.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant