Hello.
user
Hello. How may I aid you today?
assistant
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know you your name please?
assistant
My name is Patricia Turner.
user
Please wait for a minute.
assistant
Sure, take your time.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant
Welcome.
user