Hi. I want to change my reservation.
user
Hello, how may I help you today? May I have your good name please?
assistant
Cynthia Lee is my name.
user
Please wait a moment, let me check and revert to you.
assistant
Sure.
user
We are very sorry to inform you that there is no reservation found on your given name.
assistant
No issues and thanks for the information.
user
Thank you for availing us.
assistant