Hi.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation due to some issues, can you please help me with this?
user
Sure, we are here to help you. May I know your name further process?
assistant
Thank you. I am Rachel Hall.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not a problem, thank you.
user
Thanks for approaching us.
assistant