Hello.
user
Hello.
assistant
My name is Pamela Taylor.
user
How may I guide you, Pamela?
assistant
Due to miscommunication with my friend, I have booked the ticket to Nevada. Can you help me in changing my existing reservation?
user
Sure, I will help you. Please wait a moment.
assistant
Ok, take your time.
user
Pamela, no reservation has been found on your name in our database.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for approaching us.
assistant