Hi.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you help me out?
user
Sure, I am here to help you. May I know your name please?
assistant
Sure, my name is Susan King.
user
Ok, please wait for a mean while.
assistant
Ok.
user
Sorry King, there is no reservation found as per your name to cancel any reservation.
assistant
That's ok, thank you for checking.
user
You are welcome.
assistant