Hello. I am Matthew Moore.
user
Hello.
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Ok, take your own time.
user
Sorry Moore, there is no reservation found by your name.
assistant
That's ok. Anyways, thank you for your help.
user
My pleasure, have a nice day.
assistant