Hi.
user
Hello, how may I guide you today?
assistant
I decided to cancel my ticket as my music live concert got cancelled. So, please cancel my ticket.
user
Sure, I will help you.
assistant
Thank you.
user
Can I have your name to trace your details?
assistant
I am George Martinez.
user
Ok, please give me a minute George Martinez.
assistant
Sure.
user
Thank you for waiting, there was no reservation found on your name in our database.
assistant
Ok, Thanks for the response.
user
Thank you for opting us.
assistant