Hello.
user
Hello. How may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name?
assistant
My name is Jason Davis.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Anyway, thanks for the information.
user
Thank you.
assistant