Hello.
user
Hello, how can I assist you today?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled as of now.
user
Sure, may I know your good name?
assistant
Sure, my name is Catherine Collins.
user
Please wait for a moment.
assistant
Sure, I'll be online.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for reaching us.
assistant