Hello, Deborah Baker here.
user
Hello. How can I assist you?
assistant
I just want to cancel my reservation because I got exams, can you please help me?
user
Sure, I will help you that. Wait a minute.
assistant
Sure.
user
I am sorry to say that there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant