Hello, I am Nancy Allen.
user
Hello. How may I provide assistance for you?
assistant
Will you be my helping hand in changing my reservation as the party which I have planned to attend got postponed?
user
Sure, I will help you. Please, standby.
assistant
Ok.
user
Thanks for your time, there is no reservation found on your name.
assistant
It's ok, thank you for your response.
user
Thank you for reaching  us.
assistant