Hello.
user
Hello, how best can I guide you for the day?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please share your good name?
assistant
Sure, my name is Mary Johnson.
user
Please stand by.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found with the given name.
assistant
That's fine, thank you for your service.
user
Thank you.
assistant