Hi.
user
Hello, how can I be a help for you?
assistant
can you cancel my flight reservation?
user
Definitely, may I know your name to check your existing reservation details?
assistant
I am Timothy Scott I was going to visit New York to see the times square. but I changed my plan I will visit that next week.
user
Ok, please be on hold for few seconds. There is no reservation found under your name, Scott.
assistant
Not a problem. Thank you.
user
Thank you for choosing us.
assistant