Hello.
user
Hello.
assistant
I am Virginia Phillips.
user
How may I help you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure, I will wait for your information.
user
Thanks for waiting, your reservation was found and I have cancelled it successfully.
assistant
Thank you for your help.
user
Thanks for reaching us.
assistant