Hello. I am Pamela Martinez.
user
Hello, how may I support you at present?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you cancel my reservation?
user
Ok, please wait for few minutes.
assistant
Sure.
user
Thanks for being patient, there was no reservation found on your specified name to cancel it.
assistant
Ok, thank you for notifying me.
user
Thank you for opting us.
assistant