Hi.
user
Hello, how may I help you today?
assistant
I am Amanda Robinson. Can you please help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Ok.
user
Please wait a minute.
assistant
Ok, I will wait for your reply.
user
Sorry to say that, there is no active reservation found on your name to cancel.
assistant
Thank you for your information.
user
Thank you for availing us.
assistant