Hello, myself Laura Williams.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok, take your time.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant