Hi.
user
Hello. How can I assist you?
assistant
Raymond Allen here. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
user
Ok, I will assist you with that. Please can you wait a moment?
assistant
Ok.
user
Thank you for waiting, there is no reservation been found on your name to cancel.
assistant
That's ok, thank you.
user
Thank you for choosing our agency.
assistant