Hi.
user
Hello, how can I help you today?
assistant
I want to change my recent reservation due to heavy snow fall from couple of days. Can you help me with changing my reservation?
user
Sure, may I know your name?
assistant
Emily Gonzalez is my name.
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
we are sorry to inform you that, there is no reservation found with your name.
assistant
Ok, no issues.
user
Thank you for reaching us. Have a good day.
assistant
Thanks for your service.
user