Hi.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to my health condition.Can you do the needful?
user
Ok, please can I know your name to proceed?
assistant
Steven Brown here.
user
Ok, please wait a moment I will check.
assistant
Sure.
user
Ok, thank you for waiting. Sorry as per your need there is no reservation been found in our records to cancel.
assistant
No issues, thank you for the information.
user
Thank you for choosing our agency.
assistant