Hi.
user
Hello, how may I serve you now?
assistant
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Joshua Evans.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not a problem, thank you for checking.
user
Thank you for visiting us.
assistant