Hello.
user
Hello. How may I assist you?
assistant
I am William Mitchell. I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Sure, I will be happy to help you. Please wait, I will check your reservation status.
assistant
Sure, take your time.
user
Sorry William, I have not found any reservation under your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome and thank you for choosing us.
assistant
You are welcome.
user