Hi, I am Shirley Lewis.
user
Hello. How can I assist you?
assistant
I made a reservation earlier in this week to give a seminar, but my seminar has been postponed. Can you please help me in changing the reservation?
user
Sure Lewis, please wait a moment.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for giving quick response.
user
Thank you for approaching us.
assistant