Hello.
user
Hello, how may I help you?
assistant
I am Deborah Perez. I want to change my reservation as I am sick, can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
Sure.
user
Sorry, there is no reservation found on given name.
assistant
Not an issue. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant