Hi.
user
Hello. How can I help you today?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you with that. May I know your name please?
assistant
Myself Ronald Mitchell.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, I will wait.
user
Thank you for waiting.
assistant
Thanks for your information.
user
There is no active reservation found on your name in our database to cancel.
assistant
Once again thank you.
user
Thank you for reaching us, have a great day.
assistant