Hello.
user
Hello, how may I help you?
assistant
I am Brenda Robinson. I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.
user
Sure, please wait for a moment.
assistant
Thank you. I will wait for your response.
user
Sorry, there was no reservation found with your given name.
assistant
Oh! May be it has not booked properly due to server issues while booking. Anyway, thank you for your time.
user
Thank you for opting us.
assistant
Most welcome.
user