Hello.
user
Hello, how may I assist you today?
assistant
Can you help me in changing my recent reservation?
user
Sure, may I know your name for the changing process?
assistant
I am Kenneth Smith.
user
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
assistant
Ok, no issues. Thank you for the information.
user
Welcome, thank you for reaching us.
assistant