Hi.
user
Hello.
assistant
I need to cancel my recent reservation.
user
Sure, please wait for a while. May I know your name?
assistant
My name is Kimberly Wilson.
user
Wait for a while.
assistant
Sure, take your time.
user
Sorry to tell that there is no reservation on your name.
assistant
No issues and thanks for the information.
user
Thank you for approaching us.
assistant