Hi.
user
Hello, how may I aid you today?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you out. Please provide me your name to check the reservation status.
assistant
Joseph Nelson here.
user
Please allow me a moment.
assistant
Ok.
user
Sorry Joseph Nelson, there is no flight reservation on your name in our database.
assistant
No issues, thank you.
user
Thank you for reaching us Joseph Nelson.
assistant