Hello.
user
Hello. How can I aid you?
assistant
Actually my Final examination is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, please mention your name to check your reservation details in our database.
assistant
Sure, I am George Williams.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Ok, not an problem. Thank you for your information.
user
Thank you for reaching us.
assistant