Hi.
user
Hello. How can I assist you today?
assistant
I am Shirley Young. I have to change my flight ticket booking which is done in the past month, can you please help me in flight ticket changing?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Thank you for considering my request and I can wait for your response.
user
Shirley, there is no reservation found under your name.
assistant
No issues with that one, thank you for your information.
user
Thank you for contacting us, have a great day.
assistant