Hi. I am Mary Mitchell.
user
Hello, how can I assist you today?
assistant
I want to change my reservation due to an emergency.
user
Ok.
assistant
Can you assist me?
user
I will help you. Please stand by.
assistant
Thank you. OK.
user
Thanks for waiting, There is no reservation done earlier with your name to change.
assistant
Ok, no problem. Thanks for your time.
user
Thank you for choosing us.
assistant