Hello.
user
Hello, how may I serve you today?
assistant
I made a reservation earlier due to an emergency meeting I need to change my reservation. Can you please help me out with changing?
user
Sure, please wait for a while. To check the reservation, I need to know your name?
assistant
I am Benjamin Williams.
user
Ok. We found a reservation on your name, could you please share your travelling details?
assistant
Ok. My trip dates are from 03/31 to 04/02. SEA and PHX are my airport codes.
user
Ok, please wait for a while.
assistant
Ok.
user
Thank you for waiting, we did not find any flights matching your credentials.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant