Hello.
user
Hello, how can I guide you for today?
assistant
I want to cancel my reservation due to health problem, can you help me?
user
Sure, can you please provide your name to find your existing reservation?
assistant
I am Patricia Thompson.
user
Sorry, there is no reservation found under your name.
assistant
No problem, thanks for checking.
user
Thank you for reaching us. Have a great day.
assistant