Hello.
user
Hello. How can I help you?
assistant
On my planned dates, there is an important meeting to attend. I would like to change my existing reservation.
user
Sure, please wait a moment. Can you please provide me your name?
assistant
My name is Kevin Walker.
user
Sorry there are no reservations found with this name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing our services. Have a nice day.
assistant