Hi. I am Cynthia Collins.
user
Hello, how may I serve you today?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok, take your time.
user
Sorry we did not find any reservation against your name in our records.
assistant
That's ok, thank you for the response.
user
Thank you for choosing us.
assistant