Hello.
user
Hello. How can I assist you today?
assistant
I want to cancel my ticket due to dense fog in my hometown.
user
Sure, will you please mention your name?
assistant
My name is Samantha Wright.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, your reservation is Successfully cancelled.
assistant
Thank you for your service.
user
Welcome, have a great day.
assistant