Hi.
user
Hello, how best I can amend you today?
assistant
I have booked a flight for tomorrow but, I am not feeling well to travel. So, can you please change my reservation to next week?
user
Sure, I will try my best to change your reservation.
assistant
Thank you.
user
Could you please provide your name to check the existing reservation on your name in the database?
assistant
Sure, My name is Ashley Robinson.
user
Ok, please wait for a while I will get back to you within a moment.
assistant
Sure.
user
We appreciate your patience, we couldn't find any active reservation on your name with us.
assistant
That's ok, may be I have done with some other agency. Anyhow thanks for the response.
user
Thank you for contacting us.
assistant