Hello.
user
Hello. How may I assist you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Can I know your name to check your previous reservation?
assistant
Myself Rebecca King.
user
Please wait a moment to check.
assistant
Ok, I will wait.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant