Hello. I am Emma Anderson.
user
Hello, how may I render you today?
assistant
Due to demise of my grand mother, I want to cancel my recent reservation. Can you please help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Ok.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed to cancel it?
assistant
Yes, you can cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for approaching us.
assistant