Hello.
user
Hello.
assistant
Margaret Jackson here.
user
How may I assist you today?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, please wait for a minute.
assistant
Ok, take your time.
user
Sorry, I could not find any reservation with your name in our database.
assistant
Oh! I think the ticket was not booked due to server issue.
user
Welcome, have a great day ahead.
assistant
Anyway, thank you for the information.
user