Hello.
user
Hello, how can I guide you for today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
I am Carol Clark.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for contacting us, have a nice day.
assistant