Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation, As I need to stay back on my hometown due to heavy snow. Can you help me in cancellation?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thank you.
user
May I know your name to check your details in our database?
assistant
Deborah Campbell, is my name.
user
Please wait a while.
assistant
Sure, I will wait.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! I think it was not done properly.
user
Thank you for reaching us.
assistant
Thanks for your effort.
user
Have a blissful day!.
assistant