Hi.
user
Hello. How can I serve you?
assistant
I need to cancel my reservation due to some issues, can you help me out?
user
Sure, We are here to help you out. May I know your name?
assistant
Thank you and please check the reservation status on my name Nicole Evans.
user
Give me a minute.
assistant
Sure.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant