Hello.
user
Hello. How may I guide your at this moment?
assistant
My interview got postponed, Can you please change my existing reservation?
user
Sure, I am here to help you with that reservation change. May I know your name please?
assistant
Sure, I am Margaret Lewis.
user
Please wait for a moment, let me check your previous reservation status.
assistant
Ok, I will wait.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
assistant
Ok, Thank you for providing information.
user
Most welcome, thank you for reaching us.
assistant