Hello.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation, due to health issues. Can you please help me?
user
Sure, please help me with your name to check your reservation details.
assistant
My name is Justin Wilson.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, take your own time.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant