Hello.
user
Hello. How can I assist you today?
assistant
Samuel Garcia here. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok, take your time.
user
Samuel, there is no reservation found under your name.
assistant
It's ok, thank you for the help.
user
Thank you for contacting us.
assistant