Hello. My name is Susan Collins.
user
Hello, welcome to Google Agency. What kind of help are you expecting from my side?
assistant
Actually I have a meeting to attend, but due to some technical problems, my assistant has booked the ticket on wrong dates. Could you help me in changing the dates in existing reservation?
user
Yes, I can help you in making some changes with your existing reservation. I think your assistant has not booked the ticket properly. Sorry, I could not find any reservation with your name.
assistant
That's ok, I will be booking a ticket again shortly.
user
Is there any other information you would like to know from my side?
assistant
No, thank you for your time.
user
Thank you for approaching us.
assistant