Hello.
user
Hello. How can I aid you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, please provide me the name to check for the status.
assistant
I am Andrew Lopez.
user
Please be on hold, I will get back to you in a minute.
assistant
Ok, take your own time.
user
Thank you for your patience.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us with a query.
assistant