Hello.
user
Hello, how may I assist you today?
assistant
I am Melissa Hernandez.
user
Ok.
assistant
I need to cancel my recent reservation due to postpone of my brother's marriage. Could you please help me?
user
Sure, please give me a moment, let me check your reservation and let you know.
assistant
Ok.
user
Unfortunately, there is no reservation found on your given name.
assistant
No problem, thank you for your valuable information.
user
Thank you for approaching us.
assistant