Hello,.
user
Hello, how may I aid you?
assistant
Can you please help me in changing my existing reservation, as my exam got postponed. Please help me in this?
user
Sure, I am here to help you for this. May I know your name please?
assistant
I am Joseph Perez.
user
Just a moment, let me check your reservation status in our records.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Ok, no issues.
user
Thank you very much for contacting our agency.
assistant
Thank you for your information.
user
You are most welcome.
assistant