Hello.
user
Hello. May I know your good name?
assistant
I am Paul Hernandez.
user
How can I help you today?
assistant
As the live cricket match which I want to watch got postponed due to heavy rainfall, I want you to cancel my reservation.
user
Ok.
assistant
Can you please help me?
user
Sure.
assistant
Thank you.
user
Please, wait.
assistant
Sure.
user
There is no reservation found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for availing us.
assistant