Hello. I am Stephen Jones.
user
Hello. How can I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, will you please give me a moment?
assistant
Ok, take your own time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
That's ok. Anyways, thank you for your help.
user
Welcome, have a great day.
assistant