Hello.
user
Hello, how can I assist you at this moment?
assistant
I am Carol Miller. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure Miller, I am happy to help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Carol Miller, no reservation has found under your name to cancel.
assistant
No problem, thanks for your information.
user
Thank you for choosing us, have a good day.
assistant