Hello.
user
Hello.
assistant
Robert Lee here.
user
How can I help you Lee?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
user
Sure, I am here to help you. Please wait for a moment..
assistant
Ok, I will wait.
user
Sorry Lee, there is no reservation found under your name.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us.
assistant