Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you with your concern. May I know your name please to check the status of your reservation?
assistant
I am Barbara Moore.
user
Please hold on a moment.
assistant
Sure.
user
Barbara Moore, no reservation has been found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant