Hi.
user
Hello, how can I assist you?
assistant
I want to book a ticket from PHL to DCA. Could you book a ticket?
user
Sure, please provide your itinerary dates.
assistant
Departure is Jan, 18 and return date is Jan, 20.
user
Do you prefer a direct or connecting flight?
assistant
I prefer connecting flight.
user
Do you have any specifications?
assistant
I would like to return in the afternoon time.
user
May I know your name?
assistant
My name is Catherine Williams.
user
Please wait for a while.
assistant
Sure.
user
Sorry Catherine Williams, no flight is available from DCA in the afternoon.
assistant
Thank you.
user
Thank you for approaching us.
assistant