Hello.
user
Hello. How can I assist you today?
assistant
I am Rachel Phillips, want to cancel my recent reservation due to some personal problem. Please help me out with that.
user
Sure, I am glad to help you out.
assistant
Thank you.
user
Please allow me a moment to check your name in our records?
assistant
Sure, take your time.
user
Thank you for your patience, here there is no reservation found under your name in our records.
assistant
It's ok, thank you.
user
Thank you for reaching us. Have a great day.
assistant