Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation because of my health issues, can you please help me out?
user
Sure, I will help you out.
assistant
Thank you.
user
Please provide me your name.
assistant
Sure, my name is Larry Wilson.
user
Please allow me a moment to check the reservation details on your name.
assistant
Ok.
user
Sorry Larry, no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for reaching us.
assistant