Hi.
user
Hello. How can I help you at this moment?
assistant
Can you please help me in changing my existing reservation?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide your name to check your reservation status?
assistant
I am Richard Rodriguez.
user
Richard Rodriguez, I have searched the database with your name and I didn't find any active reservation under your name.
assistant
Not a problem, thank you.
user
Thank you for opting us.
assistant