Hi.
user
Hello, do you need any help from us?
assistant
I would like to cancel my flight reservation, can you please help me?
user
Sure, may I know your name please?
assistant
Thank you. I am Margaret Wright.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
Not an issue. Anyway, thank you for checking.
user
You are welcome, have a great day.
assistant