Hi.
user
Hello, how can I help you today?
assistant
Due to health issues, I need to cancel my recent reservation. Please help me in that.
user
Sure, may I know your name?
assistant
My name is Michelle Robinson.
user
Please wait.
assistant
Ok.
user
Sorry to say, no reservation found with your name.
assistant
No problem, thanks for your information.
user
Thanks for reaching us.
assistant