Hi.
user
Hello, how may I aid you?
assistant
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
user
Sure, we are glad to help you. Please provide your good name.
assistant
Gregory Hill here.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant