Hi.
user
Hello, how can I help you today?
assistant
I am planning to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, I am here to help you with that. May I know your name please?
assistant
My name is Mark Hernandez.
user
Ok, Please stay online, I will check the previous list and revert to you.
assistant
Ok.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you for the response.
user
Thanks for reaching us.
assistant