Hi.
user
Hello. How may I guide you today?
assistant
I am Jeffrey Lopez, would please help me with cancelling my reservation?
user
Sure, I will help you with that.
assistant
Thanks.
user
Please wait for a minute.
assistant
Ok, take your own time.
user
I am sorry to say that there is no reservation found under your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant