Hello,.
user
Hello,. May I know your name?
assistant
I am Rebecca Johnson.
user
How can I help you?
assistant
I want to cancel my recent reservation as my plan to death valley adventure got cancelled. Please help me with cancellation.
user
Sure, I will help you. unfortunately, there is no reservation with your name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant