Hello.
user
Hello, what kind of service are you seeking from us?
assistant
Will you please cancel my recent reservation as my plan to attend a film festival got cancelled?
user
Sure, may I know your name?
assistant
I am Samantha Perez.
user
Ok, please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for availing us.
assistant