Hi,.
user
Hello. How may I assist you?
assistant
I would like to cancel my recent reservation due to sudden demise of my grand mother. Can you help me with that?
user
Sure, please share me your name?
assistant
I am Kevin Adams.
user
Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
Ok, No issues.
user
Thank you.
assistant
Thanks for the information.
user