Hi.
user
Hello.
assistant
Jack Wilson here.
user
How may I help you?
assistant
I want to change my existing reservation due to my grand father health, will you help me on that?
user
Sure, give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
It's ok, no problem.
user
Thank you for reaching us. Have a good day ahead.
assistant
Thank you for your information.
user