Hi.
user
Hello, how may I help you today?
assistant
I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.
user
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
assistant
George Collins.
user
Please wait a minute.
assistant
Ok.
user
 I have found reservation with your name and as per your interest I have cancelled it.
assistant
Thank you.
user
Thank you for choosing us.
assistant