Hello.
user
Hello, how can I assist you?
assistant
I am David Lopez. Due to heavy rainfall in my city, I am planning to cancel my reservation. Can you help me?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
That's fine. Anyway, thank you for your help.
user
Thank you for approaching us.
assistant
You are welcome.
user