Hello.
user
Hello.
assistant
Kimberly Lee here.
user
How may I aid you?
assistant
Owning to an emergency, I want to cancel my recent reservation. can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while, I will check the records.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your given name.
assistant
Ok, no problem. Thank you for helping me.
user
Thanks for reaching us, have a nice day.
assistant