Hello,.
user
Hello, How exactly I can serve you the best today?
assistant
I would like to cancel my reservation, As my trip with friends got cancelled. Could you please cancel my reservation?
user
Sure, we are gleeful to help you for cancellation.
assistant
Thanks for considering my request.
user
To proceed further, we need to know your name please?
assistant
Sure, I am Nancy Davis.
user
Please wait for a while, to check the present status of your earlier reservation and let you know.
assistant
Sure, take your own time.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to say, there is no active reservation on your name to cancel it.
assistant
Ok, I think the reservation was not done properly. Anyway, thanks for your effort.
user
Is there any other help that I can do for you?
assistant
No, thanks for asking.
user
Thanks for your presence, we hope to serve you again.
assistant