Hi.
user
Hello.
assistant
I am Patrick Hall.
user
How can I assist you?
assistant
Due to heavy rainfall my basketball tournament has been postponed.I would like to change my existing reservation. Could you please help me with changing?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry Patrick Hall, no reservation found on your name.
assistant
Ok, no worries at all.
user
Thank you for reaching us.
assistant
Thank you for your response.
user