Hello.
user
Hello. What help that I can do right now to you?
assistant
I am trying to cancel my recent ticket because I am unable to travel. Can you please help me?
user
Sure, I will definitely help you.
assistant
Thank you.
user
May I your previous booking name to check?
assistant
My name is Ronald Allen.
user
There is no reservation found for the user name.
assistant
It's ok, that's not a problem. Thank you for helping me.
user
Welcome.
assistant