Hi.
user
Hello, how can I help you?
assistant
I am Susan Smith. I would like to participate in basketball tournament, but due to rainfall It has been postponed.So I would like to change my existing reservation. Can you please assist me in changing?
user
Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your kind help.
user
Thanks for approaching us.
assistant