Hi. Margaret Lopez here.
user
Hello, how may I support you today?
assistant
Can you please reserve me a flight ticket from DTW to EWR?
user
Sure, please share me your trip dates.
assistant
My trip dates are 07/18 - 07/20.
user
 For booking, we need your good name. Please mention it.
assistant
Already mentioned above.
user
 Do you have any particular time for departing and returning?
assistant
No.
user
 Do you need direct flight or connecting flight?
assistant
I need a single connection.
user
May I know your class preferences?
assistant
I do not have any class preferences.
user
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant