Hello.
user
Hello.
assistant
Scott Taylor here.
user
How may I help you today?
assistant
I want to cancel my recent reservation because of some emergency in my house. My parents need me at this moment. So, will you please help me in cancelling my recent reservation?
user
Sure. Please wait for a minute to check your details.
assistant
Sure.
user
Sorry there is no reservation on your name.
assistant
It's ok.
user
Do you want to know anything else?
assistant
Thank you for searching. No, thanks for asking.
user
Welcome.
assistant