Hello, I am Jessica Scott.
user
Hello, how may I assist you?
assistant
I just want to change my existing reservation, due to some personal work. Can you help me to change it?
user
Sure, please stand by. I will check your status and let you know.
assistant
Sure.
user
Sorry for the inconvenience, there is no reservation on your name to modify.
assistant
Ok, thanks for your information.
user
Thank you for picking our service, have a nice day!.
assistant