Hi.
user
Hello. How may I assist you?
assistant
Deborah Williams here, please help me in making some changes in existing reservation due to my busy schedule on my previously planned dates.
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Ok.
user
Thanks for being patience, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant