Hello.
user
Hello, how can I help you?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, may I know your name?
assistant
Sure, myself George Robinson.
user
I have found your reservation, can I know your trip dates?
assistant
Sure, I need to travel on dates of 02/16 and 02/18.
user
May I know the airport codes?
assistant
Sure, I would like to travel from OAK to ORD.
user
I found a a flight 1019 in UA airlines with a ticket fare of 100. Can I confirm the ticket?
assistant
That is fine, please proceed with booking.
user
Ok, the ticket booking is done.
assistant
Thank you for your help.
user
Welcome.
assistant