Hello.
user
Hello,. How can I support you?
assistant
Shirley Hernandez here.
user
Ok.
assistant
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
user
Sure, I will help you. Please be on hold.
assistant
Ok.
user
Sorry, no reservation exists in your name to cancel.
assistant
Not an issue, thank you.
user
Thanks for using our service.
assistant