Hi.
user
Hello.
assistant
I am Pamela Moore.
user
How can I assist you?
assistant
Due to my health problem I want to change my existing reservation, can you please help me to change my reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for approaching us.
assistant