Hi.
user
Hello, how can I help you today?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your good name?
assistant
Ok, I am Samantha Harris.
user
Please wait for a moment.
assistant
Ok.
user
Sorry to say that, no reservation was found with your good name.
assistant
It's ok, not an issue. Thanks for checking.
user
Thank you for reaching us.
assistant