Hello.
user
Hello, how can I assist you?
assistant
Can you please change my reservation as my plan to go for a movie got postponed?
user
Sure, may I know your name?
assistant
I am Barbara Adams.
user
Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant