Hello.
user
Hello. How may I amend you today?
assistant
I want to cancel my recent reservation due to heavy rain fall at my destination point. Can you please help me in the cancelling?
user
Sure, I am here to help you.
assistant
Thank you.
user
can you please share your name?
assistant
My name is Margaret Lewis.
user
Please stand by.
assistant
Sure.
user
Thanks for waiting,. We are glad to inform you, your name is found in the reservation list to proceed with cancellation. Can I continue to cancel?
assistant
Sure.
user
Your reservation is cancelled.
assistant
Thank you.
user
Thank you.
assistant