Hello.
user
Hello. How may I assist you at this moment?
assistant
I am not able to catch the flight because there is a meeting at that time, can catch the flight. Can you please cancel my recent ticket?
user
Sure, I am glad to help you with that.
assistant
Thank you for accepting my request.
user
Can I know your name to check your previous reservation?
assistant
My name is Anthony Lee.
user
Please be on hold to check.
assistant
Ok, take your own time and I will wait for your response.
user
As per your request, I have successfully cancelled your reservation.
assistant
That's nice, thanks a lot for helping me.
user
Thank you for reaching us, have a great day.
assistant