Hi.
user
Hello.
assistant
Carol Evans on this end.
user
How can I help you now?
assistant
I would like you to help me with cancellation of my reservation, hope you can help me with it.
user
Sure, I will help you with that.
assistant
Thank you so much.
user
Sorry Carol, there is no reservation found on your name.
assistant
Oh! That's sad news for me. Anyways, thank you for checking with my previous booking.
user
Thank you for approaching us, have a nice day.
assistant
You are most welcome.
user
You are welcome.
assistant