Hello.
user
Hello, how may I assist you today?
assistant
I am Carol Lewis, I would like to cancel my recent reservation due to cancel of introducing my new product.
user
Sure, we are here to help you. Please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant