Hello.
user
Hello. How can I assist you?
assistant
I need to cancel my recent reservation, can you please help me?
user
Sure, can I know your name please?
assistant
Myself Susan Anderson.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thank you for approaching us.
assistant