Hello.
user
Hello.
assistant
Anna Perez here.
user
How may I aid you today?
assistant
Can you please help me out in changing my recent reservation? As my health is not in a good position to do journeys.
user
Ok, I am happy to help you with that. Sorry for the inconvenience, there is no reservation found on your name in our database.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant