Hello,.
user
Hello. How can I support you?
assistant
I want to cancel my recent reservation due to some bad weather conditions. Can you please help me with that?
user
Sure, I am here to help you. Please wait for a while, I will check the existing reservation on your name.
assistant
Sure.
user
To proceed further, May I know your name?
assistant
My name is Frank King.
user
Ok, Thank you for waiting, There is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for choosing us.
assistant