Hello.
user
Hello, how may I be of your helping hand?
assistant
Can you aid me to change my reservation due to emergency?
user
Sure, may I know your name to change your details?
assistant
Ruth Green here.
user
Wait a while, kindly.
assistant
Ok.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
No issue. Thank you.
user
Thank you for reaching us.
assistant