Hi.
user
Hello, may I know your name please?
assistant
Sure, my name is Carol Allen.
user
How can I be of your help?
assistant
I just want to cancel my reservation due to extension of my holidays. Can you be my help?
user
Sure, I am blissful to help you. Please wait for a second.
assistant
Thank you. Sure.
user
Sorry, we did not find any reservation in your name to cancel your reservation.
assistant
Ok, not an issue. Anyhow, thanks for the information.
user
Thanks for opting us, have a nice day. Hope to serve you again.
assistant