Hello.
user
Hello, how may I oblige you today?
assistant
I am Andrew Turner.
user
Ok.
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Ok no problem, thank you for your services.
user
Thank you for reaching us.
assistant