Hi. I am Jacob Lewis.
user
Hello, how may I help you?
assistant
I have planned for a holiday vacation tour but suddenly the dates got changed, so I would like to change my reservation, can you help me with it?
user
Sure, I will help you.
assistant
Thank you.
user
Please hold on a moment.
assistant
OK.
user
Sorry, there is no reservation found on given name.
assistant
No issues, thank you for the information.
user
Thank you for reaching us.
assistant