Hi.
user
Hello, how may I assist you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, may I know your good name?
assistant
Sure, my name is Lisa Allen.
user
Ok, please wait for a minute.
assistant
Sure, I'll wait for your response.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for choosing us.
assistant