Hello.
user
Hello. What service do you need from us?
assistant
I am Donna Thompson, I want to cancel my reservation as my schedule got cancelled.
user
Sure, I can help you with that.
assistant
Thank you.
user
Please give me a minute.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name in our database to cancel.
assistant
It's ok, anyway thank you for the information.
user
You are welcome, Thank you for reaching us.
assistant