Hello.
user
Hello. How may I guide you now?
assistant
I have to cancel my reservation as I have to prepare for my exams, can you please help me?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Can I know your name to check your previous reservation?
assistant
My name is Stephanie Carter.
user
Please be on hold to check.
assistant
Ok, take your time.
user
As per your request, I have successfully cancelled your reservation.
assistant
Thank you for the help.
user
Thank you for reaching us, hope you have a great day.
assistant