Hello.
user
Hello. How may I aid you?
assistant
Sarah Hall here.
user
Nice to meet you. Sarah Hall.
assistant
Please help me with it. Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.
user
Sure, please wait for a moment.
assistant
Ok.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
That's ok, no issues.
user
Thank you.
assistant
Thank you for informing.
user