Hi.
user
Hello. Can you please tell me how may I guide you?
assistant
I need to cancel my reservation due to my ill health. Can you please help me about that?
user
Sure, I am happy to help you to cancel your recent ticket. Can you please let me know your name?
assistant
Thank you for considering my request. My name is Justin Allen.
user
Ok, please give me a minute. I will check your ticket status and get back to you.
assistant
Sure.
user
I regret to inform you that, there is no active reservation found with your name to cancel the ticket.
assistant
Not a problem, anyways thank you for the information.
user
You are welcome. Thank you for reaching us.
assistant