Hello.
user
Hello, how can I aid you today?
assistant
I am Michael Campbell. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please wait a moment.
assistant
Ok, thank you.
user
Sorry to say, no reservation found with your name.
assistant
Oh! It's ok no problem.
user
Thanks for reaching us.
assistant
Thank you for your information.
user