Hello. I am Emma Thomas.
user
Hello, how may I aid you today from my end?
assistant
My sports event has been preponed, can you please help me in cancel my recent reservation?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Emma Thomas, I found an active reservation on your name in our database. Can I proceed it for cancelling?
assistant
You can proceed.
user
Your flight ticket has been cancelled successfully.
assistant
Thank you for your response.
user
Thank you for reaching us.
assistant