Hello.
user
Hello, how may I assist you now?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I will help you with that. May I know your good name?
assistant
My name is Michael Evans.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in your system data.
assistant
No problem, thank you.
user
Thank you visiting us, have a nice day.
assistant