Hi, I am Emily Lopez.
user
Hello, how may I help you today?
assistant
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
user
Sure, Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no reservation found on your name in our database.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Thank you for your assistance.
user