Hi. I am Joseph Lewis.
user
Hello, how may I help you for the day?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
user
Sure, I will help you with that. Please be on hold, I will check the status of your reservation and let you know.
assistant
Ok.
user
Thank you for waiting. Unfortunately, there is no reservation exist on your name to do modification.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant