Hi.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
May, I know your good name?
assistant
Anna Martin here.
user
Please wait for a moment.
assistant
Ok.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant