Hello.
user
Hello, how can I best help you now?
assistant
Due to cancellation of my friend marriage, I need to cancel my existing flight ticket. Can you help me in cancelling?
user
Sure, I am here to help you. May I know your good name?
assistant
Sarah Hall is my name.
user
Sorry to say that there is no reservation found on your name.
assistant
Ok, thanks for your information.
user
Thanks for contacting us and have a great day.
assistant