Hello.
user
Hello. How may I help you?
assistant
Could you please help me to change my reservation?
user
May I know your name?
assistant
My name is Rachel Rodriguez.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
Ok, not a problem.
user
Welcome Rachel Rodriguez.
assistant
Thank you for informing me.
user