Hello.
user
Hello.
assistant
My name is Mark Williams.
user
How can I help you?
assistant
My holiday trip has been postponed, so I would like to change my reservation.
user
Mark Williams, can you give me a minute for checking.
assistant
Sure.
user
There is no reservation found by your name Mark Williams. Thank you for connecting with our agency.
assistant
That's ok, thank you for your help.
user
Have a great afternoon. Welcome.
assistant