Hi.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
assistant
Myself Donna Turner here.
user
Wait a moment please.
assistant
Ok.
user
Donna Turner, there is no active reservation found under your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for contacting us.
assistant