Hello.
user
Hello. How can I serve you?
assistant
I would like to change my reservation as I am leaving for business meet, can you please help me out?
user
Sure, We are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Christopher Williams here.
user
Give me a minute.
assistant
Sure.
user
 Sorry, we couldn't find a reservation on your name to change.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant