Hello.
user
Hello.
assistant
I am Frank Miller.
user
How may I serve you? Nice to meet you Frank.
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure, I will help you with the change of flight reservation. Please wait for a moment.
assistant
Sure, take your time.
user
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
assistant
That's ok, thank you for your information.
user
Thank you.
assistant