Hi.
user
Hello, how may I aid you today?
assistant
Owing to emergency,I need to change my recent reservation. Please help me in that.
user
Sure, I will help you.
assistant
Thank you.
user
Can you please provide me your name?
assistant
My name is Jason Hill.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
No problem, thanks for your information.
user
Thank you for approaching us.
assistant