Hi.
user
Hello.
assistant
I am Cynthia Johnson.
user
Cynthia, how may I help you?
assistant
I want to cancel my reservation, can you help in that?
user
Sure, please give me a moment to check your ticket status in our website.
assistant
Sure.
user
Sorry, no reservation is found by your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant