Hello.
user
Hello, how may I aid you?
assistant
I am Angela Parker. Can you change my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no reservation found in your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant