Hio.
user
Hello, how may I help you today?
assistant
I am Kevin Martinez. As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you please help me out?
user
Sure, we are here to help you. Please wait for some time, I will check with your reservation status and revert to you.
assistant
Ok.
user
We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
No issues. Thank you for your information.
user
Thank you for reaching us. Have a good day.
assistant