Hi,.
user
Hello. How can I assist you today?
assistant
I am Nicole Robinson. Due to sudden demise of my grand father I need to cancel my recent reservation.
user
Ok.
assistant
Can you help me in cancelling my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for sometime, I will check in the reservation list.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
I have gone through the database of reservation list, but your name is not registered. To proceed with cancellation.
assistant
Ok, thank you for the information.
user
Thank you. Have a nice day.
assistant