Hi.
user
Hello, may I know your name?
assistant
As my holidays are postponed, due to bad weather conditions, I want to change my reservation. Help me in this with the name of Anthony Green.
user
Sure, we will help you.
assistant
Thank you.
user
I regret, there is no reservation found on your name to change.
assistant
No problem.
user
Thank you for choosing our service.
assistant
Thank you for being helpful.
user