Hi.
user
Hello.
assistant
I am Raymond Thompson.
user
Let us know, How can I be of your service today?
assistant
I want to change my existing reservation, please help me out.
user
Sure, I can help you.
assistant
Ok.
user
Please wait for a couple of minutes.
assistant
Sure, take your time.
user
Sorry Raymond Thompson, there is no active reservation on your name to change it.
assistant
No issues, thanks for the response.
user
Thanks for approaching us.
assistant