Hello. I am Kevin Johnson.
user
Hello. How may I aid you today?
assistant
I am planning to book a flight to EWR, can you please help me to book a flight ticket from MSP?
user
Sure, can you please mention your travelling dates?
assistant
Sure, my journey dates are 03/12 and 03/14.
user
Please hold a moment.
assistant
Ok, take your own time.
user
Sorry Kevin, there are flights running on your route due to heavy snow fall.
assistant
That's ok, no problem. Thank you for checking.
user
Thank you for reaching our service.
assistant