Hi.
user
Hello, how can I aid you?
assistant
I need to cancel my recent reservation, Can you please help me with that?
user
I am glad to help you with your concern. Sure, can you please let me know your name to check with the reservation status in our database?
assistant
Patricia Brown here.
user
Thank you for sharing your name. Please bear with me for 2-3 minutes.
assistant
Sure.
user
Thank you for waiting, Patricia Brown. Sorry, there is no active reservation found under your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching us.
assistant