Hello.
user
Hello, how can I give assistance to you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, we are glad to help you with cancellation.
assistant
Thank you.
user
May I know your name, to proceed further?
assistant
I am Katherine Phillips.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to tell you that, there was no reservation found on your name to cancel it.
assistant
Its ok, thank you.
user
Thank you for availing us.
assistant