Hi.
user
Hello. How can I aid you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am happy to help you in cancelling.
assistant
Thank you for accepting request.
user
For cancelling my reservation, we need to know your name to check your reservation status. So, can you forward me your name?
assistant
Sure, I am Paul Jackson.
user
Ok, please wait for a while. I will check with it and get back to you soon.
assistant
Sure.
user
We found a reservation on your name. Can I proceed by cancelling?
assistant
Sure, please cancel it.
user
Your reservation has been cancelled successfully.
assistant
Thank you for the help.
user
Thank you for reaching us, have a good day.
assistant