Hi. I am Shirley Brown.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation, due to health issue. Can you help me in my changing reservation?
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting.
assistant
Ok.
user
Sorry, there was no reservation found on your name.
assistant
Not an issue. Thank you for your kind information.
user
Thank you for choosing us.
assistant