Hello.
user
Hello.
assistant
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Sure, I will help you with that.
assistant
Please, check the reservation details on Karen Jackson.
user
Karen, give me a moment, let me check with your details.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no issues. Thank you for your information.
user
You are welcome. Thank you for reaching us, Karen.
assistant
Welcome.
user