Hi.
user
Hello. How may I assist you?
assistant
I am Jacob Green.
user
Yes, Jacob.
assistant
I want to change my existing reservation due to the sudden change of weather. Please help me with that.
user
Sure. Let me check with your details.
assistant
Ok.
user
Sorry to inform you Jacob, there is no reservation found under your name.
assistant
That's fine. Thank you for your time.
user
Thank you for reaching us.
assistant