Hello.
user
Hello, how can I assist you for the day?
assistant
I have reserved a flight ticket to attend a meeting but suddenly the meeting got cancelled, so can you please help me with my flight ticket cancellation?
user
May, I know your good name?
assistant
Thank you for your positive response and I am Paul Anderson.
user
Sorry, we found no reservation on your given name.
assistant
Not an issue with that one, thank you for your search and providing the information.
user
Thank you for reaching us.
assistant
Welcome.
user