Hello.
user
Hello, how can I aid you for today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
I am glad to help you in cancelling your reservation.
assistant
Thank you for considering my request.
user
Can you please provide me your name for checking the reservation status with your name in our booking list?
assistant
My name is Ashley Thompson.
user
I regret to say this Ashley Thompson, there is no active reservation with your name in our booking list to cancel your reservation.
assistant
Not a big problem, anyway thank you for the information.
user
You are welcome, thank you for reaching us.
assistant
Thank you for your service.
user