Hello. I am Jennifer Harris.
user
Hello. How can I help you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, please wait for a moment while I check your reservation status.
assistant
Ok.
user
Sorry, there is no reservation found on your name in our data base.
assistant
It's ok, thank you for your kind information.
user
Welcome, thank you for reaching us.
assistant