Hello.
user
Hello, how can I help you?
assistant
I am Charles Mitchell. I want to change an existing reservation, due to some personal issues. Could you help me in changing a reservation?
user
Sure, I will help you. Please share me your new travelling dates?
assistant
My departure is 10/30 and return date on 11/01.
user
Do you have any specifications?
assistant
I need a direct flight.
user
To confirm your booking, please provide me your airport codes?
assistant
My source is Austin TX - AUS and destination is CA - SFO.
user
OK, please wait a while.
assistant
Sure.
user
We found a 1007 UA airline with single connection and price of 100. Shall I proceed with booking?
assistant
You can proceed to booking.
user
Your ticket has been booked.
assistant
Thanks for your service.
user
Thank you for reaching us.
assistant