Hi.
user
Hello, how may I serve you today?
assistant
I want to cancel my recent reservation, because I want to travel  with my friends on road. Can you please help me out?
user
Sure, please let me know your name please?
assistant
My name is Patricia Brown.
user
Thanks for providing your name.
assistant
Ok.
user
Your ticket is cancelled successfully.
assistant
Thank you.
user
Thanks for opting us, have a nice day.
assistant