Hello.
user
Hello. How can I aid you?
assistant
I have done an earlier reservation to go for a vacation, due to some issues it has been cancelled. Can you please help me to cancel my recent reservation?
user
Sure, I can help you. May I know your name?
assistant
Sure, my name is Sarah Wright.
user
We didn't found any reservation by this name.
assistant
Ok, thanks for your information.
user
Thank you for choosing us.
assistant