Hello.
user
Hello, how can I serve you today?
assistant
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. could you please help me out to cancel my reservation?
user
Sure, may I know your good name?
assistant
Myself Melissa Martinez.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for opting us.
assistant