Hi.
user
Hello, how can I help you?
assistant
I am Edward Brown. Can you help me in booking from DCA to MSP?
user
May I know your desired travel dates please?
assistant
My trip dates are 01/26 to 01/28. I need  a connecting flight.
user
Sorry to say, there is no reservation on your name in our database.
assistant
No issue, thank you.
user
Thank you for opting us.
assistant