Hello.
user
Hello. How may I be of your assistance?
assistant
Can you please help me in changing the existing reservation as my business meeting got postponed?
user
Sure, I'll try to help you in changing an existing reservation.
assistant
Thank you.
user
Please let me know your name to check the reservation list.
assistant
I am Karen Jackson.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok.
user
Sorry, there is no active reservation have been found under your name in our database to change it.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant