Hello, I am Jennifer Hill.
user
Hello, how may I assist you?
assistant
I would like to cancel my recent reservation due to postpone of my trip.
user
Sure, I will help you.
assistant
Could you please help me?
user
Ok. Please wait a moment.
assistant
Sure.
user
There is no reservation on your name.
assistant
No worries, thank you for the information.
user
Thank you so much.
assistant