Hello.
user
Hello, how may I help you?
assistant
Samantha Thompson this side, I need to reschedule my reservation due to an emergency. Can you help me?
user
Sure, hold on for a moment.
assistant
Take your time.
user
Sorry Samantha, there are no flights reserved on your name.
assistant
No issues. Thank you for checking.
user
Welcome. Thank you for choosing us, have a great day.
assistant
You are welcome.
user