Hello.
user
Hello. How can I assist you?
assistant
My name is Brian Anderson. Due to weather conditions, I want to change my reservation. Can you please help me for that?
user
Sure, Brian. Please wait for few seconds, I will go through the details.
assistant
Ok.
user
Sorry to say that, no reservation found for you.
assistant
Ok, thank you for the information.
user
Thank you for choosing us.
assistant