Hi. I am Michael Wilson.
user
Hello Michael, how can I help you?
assistant
I made a reservation earlier in the wrong date unknowingly so I want to cancel that reservation, can you help me with it?
user
Sure, I can help you.
assistant
Ok.
user
Please wait.
assistant
Sure.
user
Sorry, no reservation has been registered with us on your name.
assistant
Fine, thanks for the information.
user
Thanks for approaching us, have a nice day.
assistant