Hi.
user
Hello, how can I assist you for the day?
assistant
I want to change my current reservation due to my board exams are postponed. Can you help me for this changing process?
user
Sure, may I know your name?
assistant
Sure, Linda Mitchell here.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
No issues, thank you for the information.
user
Thank you for opting us.
assistant