Hello.
user
Hello, how may I assist you today?
assistant
Can you help me to change my reservation?
user
Sure, please share me your good name.
assistant
I am Jeffrey Thompson.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
No problem, thank you for checking.
user
Thank you for opting us.
assistant