Hi.
user
Hello, how may I aid you?
assistant
I am Michelle Allen. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
user
Sure, please wait a moment I will check and proceed further.
assistant
Ok.
user
Sorry to say, no reservation found on your name.
assistant
No issue. Thank you for your help.
user
Welcome.
assistant