Hi.
user
Hello. How can I help you?
assistant
I want to book a ticket from MCO to PHX.
user
Yes, can you tell me your dates of travel?
assistant
Departure is by Oct, 31 and return will be Nov, 2.
user
Do you have any other preferences?
assistant
I would prefer direct flight.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there are no flights found on your requested criteria.
assistant
Thank you.
user
Can I know your name?
assistant
My name is Kimberly Adams.
user
Thank you for reaching us.
assistant