Hello.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation, because I have another important meeting on those dates so can you please cancel my reservation?
user
Sure. May I know your name?
assistant
Sure, my name is Michelle Collins.
user
There is no previous reservation with your name.
assistant
Oh! It's ok may be I am not booked my ticket properly at that time. Thank you for your information.
user
Most welcome.
assistant