Hello.
user
Hello, how may I assist you?
assistant
I want to cancel recent reservation due to sudden postpone of my exams dates.
user
Ok.
assistant
Can you help me in doing that?
user
Sure, I will help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Jeffrey Johnson.
user
Sorry there is no active reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you.
assistant