Hello.
user
Hello, how may I assist you now?
assistant
I am Sarah Miller want o cancel my reservation owing an emergence. Can you help me in cancelling?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for visiting us.
assistant