Hello.
user
Hello. How can I help you at this moment?
assistant
I want to cancel my recent reservation, due to some health issue. Can you help me?
user
Sure, I will help you with that. Can you please mention your name for further process?
assistant
Thank you, I am Edwards Evans.
user
Ok, please hold on a moment.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
Ok, not a problem. Thank you for your help.
user
Thank you for reaching us.
assistant