Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I am Nicole Jackson.
user
Ok.
assistant
I want to change my reservation due to prepone of my exam.
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Thank you for your help and information.
user
Thank you for choosing us.
assistant