Hi.
user
Hello.
assistant
I am Kathleen Clark.
user
How may I guide you?
assistant
Could you please help me to update my journey dates in my existing reservation?
user
Kathleen Clark, I am here to help you for this. Let me check your reservation in our records.
assistant
Thank you. Sure.
user
Please wait for a while.
assistant
Sure.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
Ok, not an issue.
user
Thank you very much for approaching our agency.
assistant
Thank you for your information.
user