Hi.
user
Hello. How may I assist you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you. Can you please provide your name to check your previous reservation?
assistant
Sure, my name is Cynthia Campbell.
user
Sorry to inform you that, there is no previous reservation found with your name in our records.
assistant
That's ok, thank you.
user
Thank you for reaching us, have a great day.
assistant