Hello.
user
Hello, how can I aid you at present?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I am here to help you with cancellation. May I know your name please?
assistant
Thank you. My name is Edward Miller.
user
Ok, please wait for sometime.
assistant
Sure, I will wait for your information.
user
Sorry to say that, there was no reservation found on your name to cancel it.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for availing our service.
assistant