Hello.
user
Hello, how may I guide you for the day?
assistant
I am Sandra Green. I want to cancel my recent reservation, can you please help me with this?
user
Sure, I will help you with that reservation cancel.
assistant
Thank you.
user
Please hold for a while, let me check your previous reservation status.
assistant
Sure.
user
Sorry to tell you that, there is no active reservation found with your name to cancel it.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for contacting us.
assistant