Hi, I am Laura Young.
user
Hello, how can I aid you?
assistant
My appointment with my business customer got cancelled due to health issues So, I want to cancel my recent reservation. Could you help me in cancelling.
user
Sure, please wait for a while.
assistant
Ok.
user
We found a reservation on your given name, shall I cancel it?
assistant
Ok cancel.
user
Ok, your reservation has been cancelled.
assistant
Thank you for your help.
user
Thanks for choosing us.
assistant