Hi.
user
Hello. How may I assist you today?
assistant
I am Joshua Baker. I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
user
Sure, I can help you with that.
assistant
Ok.
user
Please allow me a moment while I check for the previous reservation.
assistant
Sure.
user
Your patience is greatly appreciated. Joshua, I see that there is no reservation found under your name.
assistant
No issue. Thank you.
user
You are welcome. Thank you for contacting us.
assistant