Hello.
user
Hello, How can I help you?
assistant
I made a earlier reservation to attend get together party with friends, due to some issues it got postponed. Can you please change my reservation?
user
Sure, May I know your name?
assistant
My name is Mark Thomas.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant