Hi.
user
Hello. How can I help you?
assistant
I am Laura Evans. I am planning to change my reservation to another destination, so can you help me to change my reservation?
user
Sure, I am here to help you. Please wait a minute.
assistant
Ok.
user
Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us, have a good day.
assistant