Hello.
user
Hello, How can I serve you?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, We are happy to help you. May I know your name to proceed for next step?
assistant
My name is Timothy Scott.
user
Thanks for the details, please wait.
assistant
Sure.
user
Thanks for the time. We noticed that, there is no reservation with your name in the list.
assistant
Ok, no problem.
user
Thank you for making us to serve you.
assistant
Thanks for your information.
user