Hi.
user
Hello, how can I help you today?
assistant
I am Anthony Thomas. My exam got postponed to next month, can you please cancel my last reservation? Please help me out.
user
Give me a moment, let me check your details.
assistant
Sure, take your time.
user
Sorry, I didn't found any reservation basis on your details.
assistant
Ok. Anyway, thank you for your service.
user
Thank you for contacting us.
assistant