Hello.
user
Hello. May I know your name please?
assistant
Due to my ill health, I need your help in changing the existing reservation.
user
Sure, please provide me your name?
assistant
My name is Brian Wilson.
user
Sorry, there is no reservation found by your name.
assistant
Ok, no issues.
user
Do you want any more information please?
assistant
No, thank you for providing information.
user
Thank you and get will soon.
assistant