Hi.
user
Hello, how can I provide assistance to you?
assistant
I made a reservation earlier to attend business meeting but due to technical problem it got postponed, can you please help me with changing my reservation?
user
Sure, may I know your name?
assistant
My name is Jerry Taylor.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry to inform, no reservation found with your name.
assistant
Not an issue, thank you for your information.
user
Thanks for opting us.
assistant