Hello.
user
Hello. How may I assist you?
assistant
I am Samuel Turner. I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I will help you. Please, hold on a moment.
assistant
Ok.
user
Thank you for waiting. There is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for availing us.
assistant
Thank you for your help.
user