Hello.
user
Hello, how may I assist you for the day?
assistant
Ronald Hernandez here, due to sudden changes I want to change my reservation. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok.
user
Thank you for waiting.
assistant
Not an issue, thank you.
user
There is no reservation found on your name.
assistant
Thank you.
user
Thank you for reaching our agency.
assistant