Hello. I am Samantha Taylor.
user
Hello Samantha, how can I aid you?
assistant
Due to bad weather condition, my cricket match has been cancelled. So, can you help me in cancelling the ticket?
user
Sure, I can help you. Just wait for a while, I will check and revert you back.
assistant
Sure.
user
Samantha, we had found your reservation and we had cancelled it successfully. Do you want any other help from me?
assistant
Thank you for your help. No thanks.
user
It's my pleasure.
assistant