Hello.
user
Hello. How can I assist you at this moment?
assistant
Owning to an emergency I want to change my existing reservation. Can you please help em with this?
user
Sure, I am here to help you. Can you please provide your name to check your reservation status?
assistant
Sure, I am Eric King.
user
Eric King, I have found your reservation. Can you please provide your airport codes of journey?
assistant
My airport codes are DCA - ATL.
user
May I know your planned dates of journey please?
assistant
I want to depart on Nov 25 and need to return on Nov 27.
user
Do you have any connection limit preference for this trip?
assistant
Yes, I am looking for a flight with single connection.
user
Do you have any other specifications for this trip?
assistant
I prefer an economy class to travel.
user
United Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 22:00PM and arrives at 3:00AM, shall I book your ticket in this flight?
assistant
Ok, please book this ticket.
user
Eric King, your ticket is booked in economy class of flight number 1013.
assistant
Thank you for the assistance.
user
You are welcome and have a safe journey.
assistant