Hello.
user
Hello, how may I render you today?
assistant
I want to change my reservation, can you help me with that?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. Sure, Kenneth Phillips here.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry to inform you that, we did not find any reservation against your name.
assistant
No problem, thank you for the information.
user
Thank you for connecting with us. Have a nice day.
assistant