Hi. I am Kenneth Turner.
user
Hello, how can I provide assistance to you?
assistant
I have planned to consult a doctor for monthly check up due to more emergency operations scheduled to him my appointment has been cancelled. Please help me in cancellation.
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold, I will check the status of your reservation and let you know.
assistant
 Ok, take your time.
user
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's fine. Thank you for the information.
user
Thank you for choosing us.
assistant