Hello. Myself Andrew Garcia.
user
Hello, how may I help you?
assistant
Due to sudden plan in my business.I want to cancel my reservation.
user
Sure Andrew, please wait for a moment.
assistant
Ok.
user
Sorry Andrew, there is no reservation found on your name to cancel your reservation.
assistant
Ok, thank you for your information.
user
Thank you for contacting us. You are welcome.
assistant