Hello.
user
Hello,.
assistant
I am Dennis Garcia.
user
How may I serve you?
assistant
I want to change my existing reservation due to heavy rainfall, so please change my existing reservation.
user
Sure, please hold on.
assistant
Ok.
user
Thanks for being on hold, there is no active reservation on your name.
assistant
No problem, thank you.
user
Thanks for consulting us, hope to serve you again.
assistant