Hello.
user
Hello.
assistant
Edward Thompson here.
user
How may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Yes, I am gleeful to assist you wit that. Can you please give me sometime to check your previous ticket status?
assistant
Ok, I will wait.
user
Sorry to tell you that, I have not found any active reservation under your name to change the details.
assistant
Anyway, thanks for the information.
user
You are welcome. Thank you for reaching us. Have a nice day.
assistant