Hello.
user
Hello, how may I help you?
assistant
I am Robert Taylor. I am having some important work on the date I have booked the ticket previously. Can you help me to cancel my ticket?
user
Sure, I will help to cancel.
assistant
Thank you.
user
Please standby.
assistant
Take your time.
user
Thanks for your time, no reservation was found based on your name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant