Hello.
user
Hello.
assistant
I am Rebecca Harris.
user
Rebecca Harris, how  can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Sorry to say you, there is no reservation found on your name in our data base to cancel it.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Thank you for contacting us.
assistant