Hi,. I am Kevin Lee.
user
Hello, how can I help you now?
assistant
I want to change my reservation, can you help me with that?
user
Sure, I can help you in that.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform that, there is no active reservation found on your name.
assistant
Ok, thanks for the information.
user
Thanks for choosing us, have a great day.
assistant