Hi.
user
Hello. How can I assist you?
assistant
Can you cancel my recent reservation, which I have done.
user
Sure, can I know your name please?
assistant
Sure, my name is George Martinez.
user
Ok, wait a moment please.
assistant
Sure.
user
I have cancelled your reservation which is under your name.
assistant
It's ok, thanks for your information.
user
Thank you for approaching us.
assistant