Hello, I am Lisa Hernandez.
user
Hello Lisa. How can I assist you?
assistant
My CA exams got postponed so I need to change my existing reservation, Can you please help me with that?
user
Sure, please give me a minute.
assistant
Sure, make it fast.
user
Sorry Lisa, there is no reservation available on your name.
assistant
Ok, no problem. Thanks for your quick response.
user
You are welcome.
assistant