Hi.
user
Hello.
assistant
Donna Nelson here.
user
How can I assist you at this moment?
assistant
I would like to change my reservation due to financial issues. Can you help me?
user
Sure, I will help you with this.
assistant
Ok.
user
Donna Nelson, there is no active reservation found under your name in our database.
assistant
Ok, no problem.
user
Thank you for contacting us.
assistant
Thank you so much for your help.
user