Hello.
user
Hello, how may I assist you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been changed to some other dates..
user
Sure, please wait for a moment. Meanwhile, may I know your name?
assistant
Sure, my name is Timothy Lopez.
user
Sorry to say, no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for reaching us.
assistant