Hi.
user
Hello. How can I assist you today?
assistant
Please help me out in changing my recent reservation.
user
Sure, may I know your name to check for the previous reservation?
assistant
Jeffrey Lee is my name.
user
Please allow me a moment to check for the reservation status.
assistant
Sure, take your time.
user
Jeffrey Lee, there is no reservation found under your name.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant