Hello.
user
Hello, how may I be at your assistance?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, may I know your name please?
assistant
I am Steven Collins.
user
Give me a moment.
assistant
Ok, take your time.
user
Thank you for being waiting, we did not find any active reservation in your name to cancel.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for opting us.
assistant