Hello.
user
Hello, how may I assist you today?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, may I know your name?
assistant
Ok, my name is Sandra Allen.
user
Ok, please wait for sometime.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you for information.
user
Thank you for reaching us.
assistant