Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Scott Campbell. I would like to cancel my reservation as I am leaving to my hometown on an emergency work, can you please help me out?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please be hold on for a moment to check your reservation status.
assistant
Sure.
user
Sorry Scott Campbell, no reservation has found under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us, have a good day.
assistant