Hi.
user
Hello, how may I help you?
assistant
Mitchelle Smith here. Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.
user
Sure, I am here to help you. Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
No issues, thank you for your time.
user
Welcome.
assistant