Hello.
user
Hello. How may I help you?
assistant
Actually my movie plan is cancelled so that I want to cancel my recent reservation, can you help me?
user
Yes, I will help you. Please give me a moment to check. May I know you name?
assistant
The existing  reservation is booked under the name Kenneth Harris.
user
I have successfully cancelled your ticket.
assistant
Ok, no problem. Oh! that's great. Thank you for your help.
user
Thank you for choosing us.
assistant