Hello.
user
Hello. How can I aid you today?
assistant
As my plans to visit Boston got postponed, can you please help me in changing my existing reservation to Boston?
user
Sure, I am here to help you.
assistant
Thank you.\.
user
May I know on whose name the ticket has been reserved formerly?
assistant
My previous reservation has done with the name Christopher Turner.
user
Sorry Christopher Turner, there are no flights reserved on your given name formerly.
assistant
Oh! That seems something went wrong while booking the ticket previously. Thank you for providing information.
user
Welcome, thank you for choosing us. Have a great day.
assistant