Hello.
user
Hello. How may I help you?
assistant
I am Shirley Phillips. I have to change my flight ticket reservation due to some problems in my home town, can you please help me in changing my flight ticket booking?
user
Ok, wait a moment. Sorry, there is no reservation found on your name in our database.
assistant
Ok, that's fine. Thank you for your quick information.
user
Thanks for choosing us, have a good day.
assistant