Hi. I need to cancel my reservation as I am not able to make my trip. Can you help me with that?
user
Hello, how can I help you today? Ok, I will help you with that.
assistant
Thank you for considering my request.
user
May I know your good name please?
assistant
Sure, my name is Sandra Roberts.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name .
assistant
Not a problem, anyways thank you for the information.
user
Thank you for availing us.
assistant