Hello.
user
Hello. How can I assist you today?
assistant
I am Gary Thomas. I want to cancel my recent reservation due to an emergency work, can you please help me in that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Gary, there is no reservation found under your name.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant