Hi.
user
Hello. How may I aid you today?
assistant
I am Ronald Taylor. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, we are here to help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
That's Fine. Thank you.
user
Thank you for availing us.
assistant