Hello.
user
Hello.
assistant
My name is Jerry Wright.
user
How  may I guide you?
assistant
Due to a sudden meeting my trip got cancelled. Could you help me in cancelling my reservation?
user
Please hold on for a moment.
assistant
Ok.
user
I'm sorry Jerry, there are no reservations existing with your name.
assistant
That's fine.
user
Thank you, have a good day.
assistant
Thank you for your help.
user