Hi.
user
Hello. How may I assist you?
assistant
Can you help me to cancel my reservation?
user
Ok, let me know your name to get your ticket.
assistant
My name is Justin Hill.
user
Ok, wait a moment.
assistant
Sure.
user
Thanks for your time, there is no flight reserved with your name.
assistant
Ok, no issues. Thank you for your information.
user
Welcome, have a good day.
assistant