Hello.
user
Hello. How may I help you?
assistant
Myself Brian Robinson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please wait a minute.
assistant
Ok, thank you for your response.
user
Sorry Brian, there is no reservation found under your name in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Most welcome.
assistant