Hello.
user
Hello, how may I aid you?
assistant
In the last month I have reserved a flight ticket on my name to travel to San Francisco to celebrate my father birthday but suddenly there is an examination on the same date and our college management has informed suddenly to us. So I am unable to travel the trip which I was planned. Can you please help me in cancelling my flight ticket?
user
Sure, may I know your name to check the current status and revert you.
assistant
Yes, I am Steven Clark.
user
Ok, please wait.
assistant
Sure.
user
We could not find any reservation by your name in our data base.
assistant
Ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user