Hi, I am Dorothy Collins.
user
Hello, how can I help you?
assistant
I want to cancel my reservation as my project date got postponed. Can you help me with the cancellation?
user
Sure, wait for a moment.
assistant
ok.
user
Thanks for waiting, sorry to say that, no reservation was found with your good name.
assistant
It's Ok. Thanks for your support.
user
Thank you for opting us.
assistant