Hello.
user
Hello. How may I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
My reservation was done under the name Kimberly Nelson.
user
Please wait for a while, I will get back with your details.
assistant
Sure, take your time.
user
I cancelled your ticket successfully under your name.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant