Hi.
user
Hello. How may I help you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, I can help you in that one.
assistant
Thank you.
user
May I know your name for checking your flight ticket booking in our reservation list?
assistant
Sure, my name is Sharon Phillips.
user
Ok, please give me a moment.
assistant
Sure, take your time.
user
I have checked based on your request but I cannot find any ticket booking under the name that you have provide us for checking purpose.
assistant
Ok, no problem. Anyways, thank you for your service.
user
You are most welcome and thank you for reaching us. Have a nice day.
assistant