Hello. I am Cynthia Anderson.
user
Hello, how can I help you?
assistant
Due to sudden demise of my grand mother, I need to cancel my earlier reservation.
user
Ok.
assistant
Can you help me in cancellation?
user
Sure. Please wait for a while, I will check your reservation.
assistant
Sure.
user
Thank you for being patience, there is a reservation found on your name. Shall I cancel it?
assistant
Yes, you can.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you fir reaching us.
assistant