Hi.
user
Hello, how may I assist you today?
assistant
I need your help in changing my existing reservation. Can you help me in that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name to proceed further?
assistant
Kenneth King, is my name.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation with provided name.
assistant
That's ok, not an issue. Thanks for your kind information.
user
Thank you for availing us.
assistant