Hello.
user
Hello. How may I help you?
assistant
I am Joseph Brown. I want to cancel my recent reservation due to health issues, can you please help me in that?
user
Sure, please stay online.
assistant
Ok.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
No problem, thank you for your help.
user
Thank you for reaching us.
assistant