Hello.
user
Hello. How may I aid you?
assistant
Can you please do some modifications in my recent reservation? As my planned trip has been postponed.
user
May I know your name?
assistant
Sure, my name is Jacob Clark.
user
Please wait.
assistant
Sure, I'll wait for your response.
user
Sorry to say, no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant