Hello.
user
Hello. What kind of assistance your are looking for?
assistant
My sister told me to cancel her reservation as she met with an accident. Can you please help me to cancel her reservation?
user
Sorry to hear that. Please give me a moment to check your reservation status in our database.
assistant
Sure, I will wait for your response.
user
May I know your name to cancel your ticket?
assistant
The reservation was done on the name of Deborah Carter.
user
Ok, I will check and get back to you.
assistant
Sure.
user
Sorry, I did not find any reservation on your sister's name.
assistant
That's fine, thank you so much for checking.
user
You are welcome. Thank you for approaching us.
assistant