Hello.
user
Hello, how may I assist you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, may I know your name please?
assistant
Susan Turner here.
user
Ok, please wait a minute.
assistant
Ok.
user
Thanks for waiting, no reservation was found on the name of Susan Turner.
assistant
That's ok, no problem. Thank you.
user
Thank you for choosing us.
assistant