Hello.
user
Hello, how can I assist you?
assistant
I am Jennifer Baker. Due to sudden bad weather condition at my place, I want to cancel my flight reservation which was booked to New York.
user
Sure, please wait a moment.
assistant
Sure.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, thank you for providing information.
user
Thank you for choosing us.
assistant