Hi.
user
Hello, how can I help you?
assistant
I am George Clark. As I have fallen sick suddenly due to bad weather, I would like to change my recent reservation. Can you help me?
user
Sure, I will help you.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant