Hello.
user
Hello, do you need any help from us?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
user
Ok, could I have your name please?
assistant
Dorothy Hall here.
user
Ok, please allow me a moment.
assistant
Sure.
user
I have found your reservation and I cancelled it.
assistant
Ok, thank you for your service.
user
You are welcome.
assistant