Hello.
user
Hello. What service that your seeking from our agency?
assistant
I am Deborah Nelson.
user
Nice meeting you Nelson.
assistant
Thank you, nice to meet you too. I want to cancel my previous reservation, due to some problems I am unable travel those dates so can you help me in cancelling my reservation?
user
Sure, I am glad to help you with that.
assistant
Thanks.
user
Ok, please wait a moment to check your previous reservation.
assistant
Ok.
user
We regret that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant