Hello.
user
Hello. How can I aid you?
assistant
Could you please help me to change an existing reservation as my trip got postpone due to my health issues?
user
Sure, I can help you out .
assistant
Thank you.
user
May I know your name?
assistant
I am Janet Rodriguez.
user
Give me a minute.
assistant
Sure.
user
 Thanks for being waiting, We didn't found not reservation by this name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant