Hello.
user
Hello, how may I support you today?
assistant
I am Sharon Jones.
user
Ok.
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant