Hello.
user
Hello.
assistant
Myself Carolyn Williams.
user
How can I help you today?
assistant
I need to cancel my recent reservation due to heavy tornado in my place, can you please help me out?
user
Sure, I will help you with that. Please wait a moment.
assistant
Thank you for your kind reply, I will be waiting.
user
There is no previous reservation available under your name.
assistant
That's ok, thank you for searching the details.
user
Thank you for contacting us, have a nice day.
assistant