Hello.
user
Hello. How can I assist you for the day?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you with that. May I know your name please?
assistant
I am Gregory Lewis.
user
I have found your previous reservation in our database with your name and I have cancelled it successfully.
assistant
Thank you for helping me.
user
Thank you for reaching us. Have a great day.
assistant