Hello.
user
Hello. What help that I can assist you right now?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am glad to help you and may I know your name which you have used while your booking your flight ticket?
assistant
I am Paul Jackson.
user
Please give me a moment.
assistant
Ok, take your time.
user
Thank you for being on hold, no reservation had found for the user name in our back end to cancel your flight ticket booking.
assistant
That's ok. Anyways, thank you for your help.
user
You are most welcome and have a nice day.
assistant