Hello, I am Anna Phillips.
user
Hello. How shall I be at your service?
assistant
Due to weather problems I need to change existing reservation, Can you please help me that?
user
Sure. Give a minute, I will let you know the details.
assistant
Sure.
user
Thanks for your time. We found that there was no reservation with your name.
assistant
Ok, not an issue. Thanks for your information.
user
Thank you for connecting us.
assistant