Hello.
user
Hello,. How can I oblige you today?
assistant
I am Catherine Young. I want to change my reservation because I met with an accident.
user
Ok.
assistant
Please help me with modifications of my ticket.
user
Sure, we are here to help you. There is no reservation found with your name in our database.
assistant
Ok, thank you.
user
Thank you for reaching us. Have a nice day.
assistant