Hello.
user
Hello. How can I help you?
assistant
For some issues I want to cancel my reservation, can you please help me with it?
user
Sure, can you please tell your name to check your reservation details?
assistant
Ok, myself Janet Martinez.
user
Sorry, there is no reservation found by your name.
assistant
It's ok. Thank you for the information.
user
Thank you and have a nice day.
assistant