Hello.
user
Hello.
assistant
I am Brandon Taylor.
user
How can I aid you now?
assistant
 I want to cancel my reservation due to some problems I am not unable to travel those dates, can you please help me?
user
Sure, I will help you with that. Sorry Brandon, there is no reservation found on your name.
assistant
No issue, thank you for checking.
user
Thank you for approaching us, have a nice day.
assistant