Hello.
user
Hello. How can I assist you?
assistant
I am Margaret Young. I need to change my reservation due to some personal issues.So can you help me with changing of my reservation?
user
Sure, I will help you.
assistant
Thank you.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, I have not found any reservation on your name to change.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant