Hi.
user
Hello. How may I assist you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you. May I know your name please to check your reservation status?
assistant
My name is Andrew Hall.
user
Andrew Hall, no reservation has been found on your name in our records.
assistant
No issues, thank you for your time.
user
Thank you for reaching us.
assistant