Hello.
user
Hello.
assistant
I am Stephen Scott.
user
Can you please let me know how may I assist you?
assistant
Can you please help me to change my flight ticket that I am unable to travel?
user
Sure, I am here to assist you. Please wait a minute, I will check your ticket status and let you know.
assistant
Ok, carry on and provide the information.
user
Sorry to inform you, there is no reservation on your name to modify.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us. Have a nice day.
assistant