Hi.
user
Hello, how may I assist you today?
assistant
I am Pamela Roberts. Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Thank you for your time, we found a reservation on your and cancelled successfully. Amount will refund to your registered bank account within 3 working days.
assistant
Thank you for your service.
user
Thank you for opting us.
assistant