Hello. I am Brandon Jackson.
user
Hello, How can I assist you?
assistant
I want to cancel my reservation, due to some health problems I am unable to travel those dates, can you please cancel my reservation?
user
Sure, Please wait a second.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
No worries, thank you for your information.
user
Thank you for choosing us.
assistant