Hi.
user
Hello. How may I help you today?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
May I know your name?
assistant
My name is Janet Harris.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
No issues, thank you for your time.
user
Thank you for approaching us.
assistant