Hello.
user
Hello. How may I serve you today?
assistant
I am Margaret Lee. I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, just a moment I will check and let you know.
assistant
OK.
user
Thanks for waiting, we did not found any reservation on this name.
assistant
Ok, no issues.
user
Thanks for opting us.
assistant