Hi.
user
Hello, what I can do for you?
assistant
Could you please help me to cancel my recent reservation as my trip got cancelled?
user
Sure, I am here to help you with it.
assistant
Thank you, please check the reservation by the name  Kimberly Carter.
user
To find your current reservation status I need your name, can you please share it?
assistant
I am Kimberly Carter.
user
Thank you, please wait.
assistant
Sure.
user
There is no reservation found on your name to cancel.
assistant
Ok, not an issue. Thank you.
user
Thank you.
assistant