Hi.
user
Hello.
assistant
Lisa Rodriguez here.
user
Lisa, how can I assist you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, I will help you. Please wait for a moment.
assistant
Ok.
user
I found your reservation, may I know your travel dates please?
assistant
The travel dates are from 07/12 to 07/14.
user
Could you please share your airport codes?
assistant
Source airport code is ORD and destination airport code is AUS.
user
Wait for a moment please.
assistant
Ok.
user
Delta airlines is available for you with 1 connection on your route.
assistant
Please proceed with that.
user
Lisa, your ticket is booked in 1028 flight.
assistant
Thank you.
user
Thank you for consulting us.
assistant