Hello.
user
Hello, how may I render you at this moment?
assistant
Can you help me to change my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
I am Ronald Garcia.
user
Sorry we could not find any reservation on your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant