Hello.
user
Hello.
assistant
I am Cynthia Miller.
user
How can I assist you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please be on hold.
assistant
Ok.
user
There is no reservation found under your name to do changes in that.
assistant
That's ok.
user
Thank you for choosing us.
assistant
Anyways, thank you for your help.
user