Hello.
user
Hello,. How can I amend you today?
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, we are here to assist you. May I know your name?
assistant
My name is Kathleen Roberts.
user
No reservation found on your name.
assistant
That's not a problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user