Hello,.
user
Hello, how can I serve you?
assistant
My name is Timothy Thompson. My business meeting was postponed so I want to cancel my reservation.
user
OK, please wait I will check.
assistant
Will you help me in cancelling reservation?
user
Sure. Sorry to say this, no reservation found with your name.
assistant
Thank you, for your service.
user
Thanks for contacting us, have a nice day.
assistant