Hi.
user
Hello. How may I assist you?
assistant
I would like to cancel my recent reservation, can you please help me?
user
Sure, I am here to help you out. May I know your name please?
assistant
Carol Evans.
user
Wait a moment please.
assistant
Sure.
user
Carol Evans, we haven't found any reservation under your name in our database.
assistant
Ok, no worries at all. Thank you.
user
Thank you for choosing us.
assistant