Hi.
user
Hello. How may I help you?
assistant
As I am changing my holiday trip, I would like to change my existing reservation.
user
Ok, I will help you with that.
assistant
Thank you.
user
Let me know your name, please.
assistant
I am Carol Martin.
user
Please, standby.
assistant
Sure.
user
Thanks for your time.
assistant
Ok.
user
I did not find any reservation on your name.
assistant
Ok, Thank you.
user
Thank you for approaching us.
assistant