Hello, I am Charles Perez.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation as my project got ramp down. Can you help me in cancelling my reservation?
user
Sure, wait a minute.
assistant
Sure.
user
Sorry, there was no reservation found on your name.
assistant
That's Ok, thanks for your response.
user
Thank you for availing us.
assistant