Hi.
user
Hello, what services are you seeking from us?
assistant
Due to emergency I need to cancel my recent reservation, can you please help me with that?
user
Sure, I am glad to help you.
assistant
Thank you.
user
On whose name, you made the reservation earlier?
assistant
John Brown here.
user
Ok, wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found on your name to cancel.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant