Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, we are here to help you. May I know your name further process?
assistant
Thank you for considering my request. Myself Janet Taylor.
user
Ok, wait for some time.
assistant
Sure, I will wait for your response.
user
Thanks for waiting there is no reservation found on your name.
assistant
Not an issue, anyway thank you for the information.
user
Thanks for approaching us.
assistant