Hello.
user
Hello, how may I aid you for today?
assistant
My trip got postponed, so I need to change the details. Can you please help me in changing the travel dates in my previous ticket?
user
Sure, I will try my best to help you about that. Can you please help me with your name to check the reservation status?
assistant
Thank you for accepting my request. I am Gary Martinez.
user
Hold on for a second please to check it.
assistant
Sure, I can wait for your response.
user
I have not found any active reservations under your name to change Gary.
assistant
That's not a problem, thank you for providing the information.
user
My pleasure, thank you for reaching out here.
assistant
You are welcome.
user