Hello.
user
Hello, how may I assist you today?
assistant
Laura Harris here.
user
Ok.
assistant
I want to change my recent reservation due to an emergency work, can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no active reservation found on your name.
assistant
Its ok, thank you.
user
Thank you for opting us.
assistant