Hello, my name is Robert Thomas.
user
Hello, how can I assist you today?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, we are happy to help you. Wait for some time.
assistant
Ok.
user
Thanks for waiting there is no flights found on your name.
assistant
Ok fine, thank you.
user
Thanks for choosing us, have a great day.
assistant