Hi.
user
Hello, How can I help you today?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
user
Sure, I will help you with that. May I know your name to check the list?
assistant
My name is Debra Scott.
user
Ok, please be on hold.
assistant
Ok.
user
Thanks for holding on. There is no active reservation under your name, to cancel.
assistant
That's Ok.
user
Thank you for your presence.
assistant
Thanks for the help.
user