Hello.
user
Hello. How may I assist you?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Myself Mary Allen.
user
Please hold on a moment.
assistant
Sure.
user
Mary Allen, no reservation has been found on your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for choosing us.
assistant