Hi.
user
Hello, How can I serve you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
user
Sure, May I know your name?
assistant
My name is Nancy Allen.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for opting us.
assistant