Hi.
user
Hello. How can I aid you?
assistant
Can you help me cancel my reservation due to bad weather which was made on the name of Jonathan Wilson?
user
Sure, We are here to help you. Please wait a while.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's ok, thank you for your response.
user
Thank you for choosing us.
assistant