Hi.
user
Hello.
assistant
Sarah Carter here.
user
Carter, how can I guide you?
assistant
Can you please help me in booking a ticket from ORD to MSP? as I need to attend my graduation ceremony.
user
Please provide me your trip dates.
assistant
My travel dates are 11/20 and 11/22.
user
Hold on for a moment.
assistant
Sure, please search for a direct flight.
user
Sorry, no direct flight is available for you.
assistant
That's ok, thank you for your service.
user
You are welcome.
assistant