Hi.
user
Hello, How can I assist you?
assistant
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
user
Sure, May I know your name?
assistant
Sure, Linda Clark here.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, no issues. Thank you for your assistance.
user
Thank you for opting us.
assistant