Hi.
user
Hello. How can I assist you?
assistant
I would like to cancel my reservation today because I am suffering from mental anxiety. So, can you help me with canceling my reservation?
user
Oh! that's very sad, I will help you in cancelling your ticket.
assistant
Thank you so much for understanding my problem and helping me.
user
To check your previous reservation, please specify on whose name did you reserved the ticket.
assistant
Ok, my reservation was done on the name of Donald Harris.
user
Please wait a while, I will check and inform you.
assistant
Ok, take your time and revert back to me with my previous reservation status.
user
Sorry to say, there is no previous reservation on your name in our database, may be you have given wrong details.
assistant
Oh! That's very sad to hear from you. Anyways, thank you for checking with my reservation.
user
Thank you for choosing us, Donald. Have a nice day.
assistant
Thank you for your quick response and great service.
user