Hi.
user
Hello.
assistant
I am Jacob Brown.
user
How can I help you now?
assistant
Can you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please, let me check your reservation status and get back to you.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant