Hi.
user
Hello.
assistant
I am William Brown.
user
William Brown, how may I assist you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please allow me a minute.
assistant
Sure.
user
William Brown, I am sorry to inform you that there is no booking done on your name.
assistant
Ok, thank you.
user
Thank you for reaching us. Have a great time.
assistant