Hello, I am Robert Taylor from Washington.
user
Hello. How may I help you?
assistant
Prepone plan came into a picture owing to an announcement of birth of baby boy. So can you please help me to cancel my recent reservation?
user
Sure, please wait for a moment. Sorry, there is no reservation matching with your name in our portal.
assistant
Ok, that's not a problem. Thank you.
user
Most welcome.
assistant