Hello.
user
Hello, how can I help you today?
assistant
I am Matthew Roberts, I want to cancel my ticket as my meeting with client is cancelled. Can you help me with that?
user
Sure, please wait for a while I will get back to you.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Thank you for the information.
user
Thank you for connecting with us.
assistant