Hello.
user
Hello. In which way I can aid you today?
assistant
Due to my personal problems, I would like to change my existing reservation. Please help me out.
user
Sure, I can aid you with that.
assistant
Thank you.
user
May I know your name for further process?
assistant
My name is Paul Garcia.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available in your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant