Hi.
user
Hello, how can I serve you today?
assistant
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your name?
assistant
My name is Catherine Adams.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
No problem, thank you.
user
Thank you for visiting us, we hope see you again.
assistant