Hello.
user
Hello, how may I help you?
assistant
I am Alexander Jackson, I want to cancel my reservation due to heavy rainfall at my place. Could you cancel my reservation?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, thanks for providing information.
user
Thank you for opting us.
assistant