Hi.
user
Hello, how may I serve you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Ok, may I know your name?
assistant
Sure, Richard Evans here.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no issues.
user
Thank you for reaching us.
assistant
Thank you for your assistance.
user