Hello,. I am Edward Johnson.
user
Hello, how may I abet you?
assistant
Owing to an emergency I want to cancel my recent reservation. Can you help me out in cancelling my ticket?
user
Sure, let me check and get back to you.
assistant
Sure.
user
We could not find any reservation by the name you mentioned above.
assistant
Ok, Thank you.
user
Thank you for reaching us.
assistant