Hello.
user
Hello, how may I help you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
Steven Harris here.
user
Please wait for a mean while.
assistant
Ok.
user
Sorry Steven, there is no reservation found as per your name to cancel it.
assistant
Ok, no problem. Thank you.
user
You are welcome.
assistant