Hello.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
user
Sure, can I know your name please?
assistant
Myself Lisa Hall.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
As per your request, we had cancelled your reservation.
assistant
Thank you so much.
user
My pleasure.
assistant