Hi.
user
Hello, how can I help you today?
assistant
I need to cancel my flight ticket due to urgent meeting, can you help me with that?
user
Sure, kindly share your name.
assistant
I am Lisa Collins.
user
Please wait a moment.
assistant
Sure.
user
We found a reservation with your name and it has been cancelled successfully.
assistant
Thank you for that.
user
Thank for reaching us.
assistant