Hello. I am Donald Turner.
user
Hello, how may I guide you for today?
assistant
I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?
user
Yes, I will guide you about your flight ticket cancellation.
assistant
Thank you.
user
Sorry to say this Turner, there is no active reservations under your name to cancel.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here. Hope you have a nice day.
assistant