Hello.
user
Hello.
assistant
I am Charles Parker.
user
Ok.
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
I am here to help you. Please wait for a while.
assistant
Ok.
user
Sorry Charles Parker, no reservation found on your name in our database.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for choosing us.
assistant