Hello. My name is Ronald Hernandez.
user
Hello Ronald. Hope you are doing good today. How may I help you?
assistant
 I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?
user
Oh sure. Let me find your details from the system.
assistant
Ok.
user
Hey Ronald, it seems there has been no reservation done under your name. Would like to talk to any of our booking agent maybe?
assistant
No, thank you.
user
Okay. I hope you have a wonderful day ahead. Thank you for reaching out to us.
assistant
Thank you.
user