Hello.
user
Hello, how can I assist you today?
assistant
Can you help me in changing my existing reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name please?
assistant
My name is Jason Davis.
user
Ok, wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, not an issue. Thank you for providing information.
user
Thank you for choosing us.
assistant