Hello. I am Catherine Jones.
user
Hello, how can I help you today?
assistant
I want to cancel my reservation, help me in cancelling my reservation.
user
Sure, please wait for a moment.
assistant
Sure, I will wait.
user
Sorry to say that, no reservation was found with your good name.
assistant
Not an issue, Thank you for your assistance.
user
Thank you for opting us.
assistant