Hi.
user
Hello, In what way shall I assist you for the day?
assistant
Help me in change my reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
I am Janet Nelson.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant