Hello.
user
Hello.
assistant
I am Catherine Collins.
user
What service you are expecting from us?
assistant
I would like to cancel my reservation as I am having my examinations , can you please help me out?
user
Ok, I am happy to help you.
assistant
Thank you.
user
Please wait a minute, I will check and get back to you.
assistant
Sure, take your time.
user
Sorry for the trouble, there is no reservation found with your name.
assistant
Ok no problem, thank you for your services.
user
It's my pleasure. Thank you for reaching us.
assistant