Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
Eric Williams.
user
Wait a moment please.
assistant
Ok.
user
Eric Williams, we haven't found any reservation under your name in our data base.
assistant
That's Fine, Thank you for the information.
user
Thank you for reaching us.
assistant