Hello.
user
Hello.
assistant
I am Paul Smith.
user
How can I help you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, no reservation found on your name in our database.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day.
assistant