Hello.
user
Hello, how may I aid you today?
assistant
I want to change my reservation, can you please help me to change my reservation?
user
Sure, l will help you with that.
assistant
Thank you.
user
Can I know your good name to proceed further?
assistant
My name is Jason Lee.
user
Please give me a minute.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for availing us.
assistant