Hi, I am Samantha Gonzalez.
user
Hello, how may I provide assistance for you?
assistant
As I am not issued with leave during my journey schedule I want to cancel my reservation, can you help me with it?
user
Sure, please wait a moment I'll check the details and revert you.
assistant
Ok, sure.
user
Sorry to say, no reservation found on your name.
assistant
Thank you for the response.
user
Thanks for reaching us, have a nice day.
assistant