Hello, I am Joshua Evans.
user
Hello, how can I aid you today?
assistant
Due to sudden changes, my exams has been cancelled. I want to alter my reservation. Can you please help me with it?
user
Sure, please wait for a while, I will get back to you.
assistant
Sure.
user
Thanks for waiting, no flight reservation found with your name.
assistant
Not an issue, thank you.
user
Thank you for choosing us.
assistant