Hello.
user
Hello, how may I support you today?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, may I know your name?
assistant
Myself Elizabeth Young.
user
Please wait for a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name to cancel.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant