Hello. I am Margaret Garcia.
user
May I know what kind of service your looking for?
assistant
I am planning to visit my friend who are participating in cycling, but due to some urgent work my planning to visit has been postponed. Can you please change my existing reservation?
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no worries at all.
user
Thank you for choosing us. Have a great day.
assistant
Thank you.
user