Hi. Sarah Wright, here.
user
Hello, how can I help you?
assistant
Owing to an emergency, I want to cancel my recent reservation could you help me in cancelling my reservation.
user
Sure, please wait for a while.
assistant
Ok.
user
We have not found any flight reservation on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your service.
user
Thank you, have a good day.
assistant