Hello.
user
Hello.
assistant
I am Nancy Scott.
user
How can I help you for today?
assistant
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please cancel my reservation?
user
Yes, I can help you with that.
assistant
Thank you.
user
Give me a moment, I will get back to you.
assistant
Sure, I will wait for your reply.
user
Sorry to inform you that there is no active reservation found on your name in our database.
assistant
That's not an issue.
user
Thank you for contacting our agency.
assistant
Thank you for your information.
user
Have a great day.
assistant