Hello.
user
Hello. How can I aid you today?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am here to help you.
assistant
My name is Karen Wilson.
user
Ok, hold on for a moment. Let me check.
assistant
Sure, I will wait for your response.
user
I found a reservation on your name, may I know your travel dates please?
assistant
My new travelling dates are Sep 10 and Sep 12.
user
Ok, can you please provide your airport codes?
assistant
My travelling airport codes are from HOU to DFW.
user
Ok, hold on for a moment.
assistant
Ok, make sure that, my return time is morning.
user
Sorry Karen Wilson, there are no flights available on your requested dates.
assistant
That's ok, thank you for checking.
user
Welcome, thank you for choosing us. Have a great day.
assistant