Hi.
user
Hello. How can I assist you today?
assistant
Can you please help me in changing my recent reservation?
user
Sure, may I know your name to check for the previous reservation?
assistant
Myself Carolyn Miller.
user
Please allow me a moment.
assistant
Ok, sure.
user
There is no reservation found under your name.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant