Hello.
user
Hello, how can I guide you today?
assistant
Can you assist me to change my active reservation?
user
Sure, I am gleeful to help you.
assistant
Thank you.
user
On whose name, you want to change the reservation?
assistant
Donald Clark.
user
Ok, please standby.
assistant
OK.
user
Sorry to say that, no reservation was found on your name to change.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant