Hello.
user
Hello.
assistant
My name is George Thompson.
user
How may I aid you?
assistant
I want to do some changes in my existing reservation. Can you help me for that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
George Thompson, we haven't found any reservation under your name in our database.
assistant
That's ok, thank you for your information.
user
Thank you for reaching us.
assistant
Welcome.
user