Hello.
user
Hello. How may I help you now?
assistant
I am Ronald Lopez. I want to cancel my reservation, could you help me in the cancellation.
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue. Thank you.
user
Thank you for visiting us, we hope see you again.
assistant