Hi].
user
Hello. How can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I will help you in cancellation. Could you please help me with your name?
assistant
Sure, My name is Anthony Anderson.
user
Please wait a moment.
assistant
Sure.
user
Anthony Anderson, sorry there is no active reservation found on our database to cancel the ticket.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us.
assistant