Hello.
user
Hello, how can I assist you for the day?
assistant
Can you please help me to cancel my recent reservation as my plan to meet my grand parents got cancelled due to bad weather conditions?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
I am Anthony Carter.
user
Sorry, we found no reservation on your given name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant