Hello.
user
Hello. How could I aid you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Can I know your good name please?
assistant
My reservation was done under the name Mary Harris.
user
Please wait a moment.
assistant
Sure, take your time.
user
Unfortunately, we did not find any reservation on your given name in our records.
assistant
Ok, not an issue.
user
Thank you for choosing us.
assistant
Anyways, thank you for the information.
user