Hello.
user
Hello, how can I assist you?
assistant
My name is Kathleen Collins. I want to change my reservation which my friend had done recently, Can you help me please?
user
Sure, please wait for a while.
assistant
Ok, take your time.
user
There is no reservation found under your name, Collins.
assistant
That's ok, no problem may be it is not booked. Thank you for helping me.
user
Thank you for choosing us.
assistant