Hello.
user
Hello, how may I assist you?
assistant
I want to cancel my past ticket, can you please assist me to do that?
user
May I know your good name?
assistant
I am happy for your quick response. My name is Amy Adams.
user
Ok, please wait a minute.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation on your name.
assistant
It is sad to hear from your end. Anyways thank you for spending your time.
user
Thank you.
assistant
You are welcome.
user