Hello.
user
Hello, what can I assist you?
assistant
Owing to an urgency, I would like to cancel my trip to Dallas, can you please help me in cancelling my recent reservation?
user
Ok, please provide me your name for further process?
assistant
My name is Rebecca Harris.
user
Ok, please hold on for a while. Sorry Harris, I didn't found your reservation in the database to cancel.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for providing information.
user
You are welcome. Have a nice day.
assistant