Hello. I am Anthony Harris.
user
Hello, how can I assist you for the day?
assistant
Can you please change the existing reservation due to abnormal weather condition.
user
Sure, I am here to help you.
assistant
Ok.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant