Hello, I am Barbara White.
user
Hello, how can I serve you today?
assistant
I need to cancel my reservation, as I am suddenly fallen sick due to bad weather. Could you help me in cancelling?
user
Sure, I am happy to help you. Please wait for some time.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues.
user
Thanks for choosing us.
assistant
Thanks for your assistance.
user