Hello. I am Angela Parker.
user
Hello, how may I serve you today?
assistant
I need to change my existing reservation due to postpone of my baseball match. Could you please help me?
user
Sure, I will help you with that. Please wait for a moment.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant