Hello.
user
Hello.
assistant
Rebecca Roberts here.
user
How can I help you at this moment?
assistant
I want to cancel my ticket due to my family problems.
user
Sure. I will help you with that. Please wait a moment, I will check your previous reservation status.
assistant
Sure.
user
There is no previous reservation available under your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant