Hello,.
user
Hello, how may I help you today?
assistant
Can you please help me out in changing my existing reservation?
user
Sure, we are glad to help you.
assistant
Thank you.
user
May I have your name please to check the status of your reservation?
assistant
I am Kathleen Johnson.
user
Thanks for providing name, please be on hold.
assistant
Sure.
user
Thanks for waiting, no active reservation found on the name of Kathleen Johnson.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user