Hello.
user
Hello.
assistant
Patrick Brown here.
user
Good morning, how may I help you for today?
assistant
 Actually, I want to meet my friend in New York for that I reserved my ticket before one month back, but suddenly I had a another work at that time. So can you help me to cancel that reservation?
user
Sure, just a second please.
assistant
Sure.
user
I am sorry no reservation found on your name.
assistant
It's not a problem.
user
Thank you for reaching us.
assistant
Welcome.
user