Hi.
user
Hello.
assistant
I am Kenneth Martinez.
user
How can I assist you today?
assistant
As my exam is postponed, I want to change my reservation. Can you help me?
user
Sure, I will help you with that. Give me a minute.
assistant
Ok.
user
Sorry to say that there is no reservation found.
assistant
No problem, thank you.
user
Thank you for contacting us.
assistant