Hello.
user
Hello. How may I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, Please give me a moment to check your ticket status.
assistant
Sure, take your time.
user
May I know your name?
assistant
My reservation was done under the name Katherine Garcia.
user
Katherine Garcia, I found your reservation and cancelled it.
assistant
Thank you for your service.
user
Thank you for choosing us.
assistant