Hello. I am Emma Miller.
user
Hello, how can I assist you?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I am here to help you. Please wait for a while.
assistant
Sure.
user
Thank you for your time, There was no reservation found on your given name.
assistant
Not an issue, thank you for your quick response.
user
Thank you for reaching us.
assistant