Hi.
user
Hello, how can I guide you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, may I know your name?
assistant
Ok, my name is Eric Hernandez.
user
Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for opting us.
assistant