Hello. I am Gregory Smith.
user
Hello, how may I provide assistance to you?
assistant
Can you please help me to cancel my reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please be on hold for some time.
assistant
Ok, I will wait.
user
Thank you for waiting. Sorry we couldn't find any reservation on your name to cancel your ticket.
assistant
Ok, no problem. Thank you.
user
Thank you for choosing us. Have a good day.
assistant