Hi.
user
Hello, how could I assist you today?
assistant
As I have an important work, for that I am requesting you to change my existing reservation with the name of Donna Hall. Please help me in doing this.
user
Sure, I am here to help you. Please wait for some time. I will check with your existing reservation status.
assistant
Ok.
user
Thank you for waiting, there is no recent reservation found on your name in our records.
assistant
No problem, I will check for another option. Thank you for your information.
user
Thank you for approaching us.
assistant