Hello, Joseph Lewis here.
user
Hello, Joseph. How can I help you today?
assistant
As I met with an accident, I will not be able to meet my client. Could you cancel my reservation?
user
That's sad to hear, I will help you with that. Please wait for a while.
assistant
Take your time.
user
Sorry Joseph, there is no reservation found on your name.
assistant
No problem.
user
Thank you for approaching us, have a nice day.
assistant
Thank you for assisting me.
user
You are welcome.
assistant