Hello.
user
Hello, how may I be at your service today?
assistant
I want to cancel my reservation due to some health issues, so help me.
user
Sure, please provide your name.
assistant
My name is Helen Adams.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thanks for your time, no reservation found on your name.
assistant
No issues, thanks for your support.
user
Thank you for choosing us.
assistant