Hello.
user
Hello. How can I assist you?
assistant
My scheduled examination dates has been postponed. So, I would like to change my recent reservation. Can you please help me with that?
user
Can I know your name for checking the reservation status?
assistant
Sure, my name is Ronald Carter.
user
Carter, there is no reservation available on your name.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome.
assistant