Hi. I am Steven Lopez.
user
Hello, how may I help you?
assistant
I need to cancel my reservation due to some issues in my location, can you help me out?
user
Sure, please be on hold.
assistant
Ok, take your own time.
user
Thank you for your time, we did not find any active reservation in your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for opting us.
assistant