Hello,.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation due to my exams got postponed. Can you please help me with this?
user
Sure, we are glad to help you. May I know your name, please?
assistant
I am Emily Davis.
user
Sorry to say that there were no reservation found under your name.
assistant
Ok, not an issue. Thanks for your quick response.
user
Thank you for availing with us. Have a beautiful day.
assistant
Thank you.
user