Hello.
user
Hello, how may I help you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you with this. May I know your name please?
assistant
My reservation was done under the name Stephanie Carter.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Carter, there is no reservation found as per your name to cancel your reservation.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
You are welcome.
assistant