Hello.
user
Hello, do you need any help from us?
assistant
I am looking to change the travel dates in the past ticket which is booked in the last month, can you please help me in changing the details?
user
Sure, please allow me a moment.
assistant
Sure, take your time.
user
Could I have your name please?
assistant
My name is Kimberley Hall.
user
Hall, there is no reservation with your name to change further.
assistant
It's ok, not a problem with that one. Anyways, thank you for checking the ticket status.
user
Thank you.
assistant
You are welcome.
user