Hello.
user
Hello, how can I help you?
assistant
I am planning to change my departure and arrival day in my existing reservation, can you please help me out?
user
May I know your name please?
assistant
Sure, my name is Joseph Adams.
user
Please wait a while. Sorry to say, there is no reservation on your name in our database.
assistant
Ok, take your time. It's ok, thank you for the information.
user
Thank you for opting us.
assistant