Hello.
user
Hello. How can I assist you?
assistant
Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
user
May I know your name?
assistant
Myself Steven Nelson.
user
Sorry, no reservation found on your name to cancel.
assistant
Not a big problem, anyhow thank you very much for your kind information.
user
Thank you for choosing us.
assistant
You are welcome.
user