Hello.
user
Hello, how can I help you today?
assistant
I have booked a flight ticket earlier, but now I have changed my mind to travel on another day. Can you change my existing reservation?
user
Sure, may I know your name for further process?
assistant
Thank you, Patrick Wright is my name.
user
Please, wait for a while.
assistant
Sure.
user
Thanks for waiting, we are glad to inform you that we found a reservation with your name, kindly share your airport codes.
assistant
My airport codes are HOU and DTW.
user
Let me know your schedule trip dates.
assistant
I want to start my trip on Sept 18th and return on Sept 20th.
user
Do you prefer connecting flight or direct flight?
assistant
I prefer a connecting flight.
user
Thanks for sharing your details, there is no flight found that matches your data.
assistant
That's ok, not an issue. Thanks for your kind information.
user
Thank you for choosing us.
assistant