Hello.
user
Hello, how may I support you?
assistant
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
user
Sure, I can help you. May I know your name?
assistant
My name is Barbara Carter.
user
Please wait a moment. I will check the reservation status and let you know.
assistant
Sure, I will wait.
user
Thanks for your time. There was no reservation found on your name.
assistant
Ok, no worries.
user
Thank you for contacting us.
assistant
Thank you.
user