Hello.
user
Hello.
assistant
Myself Karen Smith.
user
How may I help you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you, please wait a moment.
assistant
Ok, I will wait for your response.
user
Thanks for your time, there is no reservation found under your name to cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thanks for choosing us, have a nice day.
assistant