Hello,. I am Scott Taylor.
user
Hello, how may I support you?
assistant
I want to change my existing reservation due to postpone of my document verification in college. Can you please help me with this?
user
Sure, let me check the reservation list and get back to you.
assistant
Ok.
user
It's unfortunate that there is no reservation found by the name you provided.
assistant
That's ok, not a problem.
user
Thank you for reaching us.
assistant
Thank you.
user