Hello. Is this Global travel agency?
user
Hello, Good Evening. Yes, it is Global travel agency only. How may I help you?
assistant
My friend met with an accident, with whom I would like to travel to Dallas. can you help in cancelling my recent reservation?
user
Sure, I will help with that. Could I just have your name, please?
assistant
Previously, I have reserved with the name of Betty Turner.
user
Betty Turner, your reservation has been cancelled successfully.
assistant
Thank you for cancelling my reservation.
user
Do you want any other information from us?
assistant
No, thank you with this provided information.
user
Thanks for contacting us, have a great day.
assistant