Hi. I want to cancel my reservation.
user
Hello, how can I help you today? May I know your good name please?
assistant
My name is Timothy Scott.
user
Sure, please wait for a while, I will check and revert you.
assistant
Ok.
user
We are sorry to inform you, we did not find any reservation with this name.
assistant
No problem, thanks for the information.
user
Thank you for reaching us. Have a nice day.
assistant