Hello.
user
Hello. What service do you expect from our agency?
assistant
Can you guide me in changing my recent reservation?
user
Sure, I am happy to help you. Can you please tell me your name?
assistant
I am Jack Edwards.
user
Ok, please give me a minute.
assistant
Sure.
user
I regret to inform you that, there is no reservation found with your name to change the details.
assistant
Its ok, thank you.
user
Most welcome. Thank you for contacting us.
assistant