Hello.
user
Hello. How can I help you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, may I know your name please?
assistant
Thank you for your response, my name is Carolyn Davis.
user
I am sorry no reservation found on your name.
assistant
It's ok no problem.
user
Thank for choosing us.
assistant
Thank you for your information.
user