Hello.
user
Hello, may I know your name?
assistant
As my seminar got rescheduled, I want to change my existing reservation. Can you help me out? I am Jennifer Hernandez.
user
Ok, please wait for a moment, I will check the availability of reservation on your name and revert you.
assistant
Sure.
user
Thank you for waiting, unfortunately there is no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant