Hi.
user
Hello. How can I help you?
assistant
I am Kenneth Jones. My exam date is postponed to next week.
user
Ok.
assistant
Can you help me to change my reservation?
user
I can help you with that.
assistant
Please check my details.
user
Sorry, there is no reservation found on your name.
assistant
Oh! that's fine. Thank you for your help.
user
You are welcome.
assistant