Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, can you provide me your name please?
assistant
My name is Anthony Phillips.
user
Give me a moment.
assistant
Sure.
user
Anthony Phillips, I regret to inform that there is no reservation by your name.
assistant
No problem, thank you.
user
Thank you for reaching us.
assistant