Hi.
user
Hello. How may I guide you today?
assistant
Nicole Collins here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, I will help you with that, please wait for a minute.
assistant
Ok.
user
I am sorry to say that there is no reservation found under your name.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us.
assistant