Hello.
user
Hello. How can I oblige you now?
assistant
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Could you please help me in changing my reservation?
user
Sure, I can help you.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Betty Mitchell.
user
Please wait for a while. I will revert to you.
assistant
Ok.
user
Thanks for your time. There was no reservation found on your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing our service.
assistant