Hello.
user
Hello, how may I help you today?
assistant
Michelle Johnson here. I want to cancel my reservation due to heavy rain fall, so can please help me in this issue?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure, take your own time.
user
Thank you for waiting, there is no active reservation found on your name in the database.
assistant
No issues, thank you for checking in your database.
user
Thank you for reaching us.
assistant