Hello.
user
Hello. How may I assist you?
assistant
As my Football match got postponed, could you change my existing reservation?
user
Please may I know your good name for verification of ticket reservation?
assistant
My name is Christine Williams.
user
Christine Williams, there is no reservation found with this name.
assistant
It's ok.
user
Thank you and have a great day.
assistant
Thank you for assisting me.
user