Hi, I am Sandra Carter.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my planned trip to Washington got postponed.
user
Ok.
assistant
So I want you to change my existing reservation.
user
Sure, we are here to help you. Please, stay online.
assistant
Sure.
user
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name.
assistant
Ok, not an issue. Thank you for your support.
user
Thank you for reaching us, have a good day.
assistant