Hello,.
user
Hello, how can I help you today?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your name.
assistant
My name is Kenneth Adams.
user
Ok, please wait a moment.
assistant
Sure.
user
we found a reservation with your name. Can I proceed with cancellation?
assistant
Yes, please proceed.
user
your cancellation is done.
assistant
Thank you.
user
Thanks for reaching us, have a good day.
assistant