Hi. I am Emily Gonzalez.
user
Hello, how can I help you today?
assistant
Can you please cancel my existing reservation as my plan to attend a film festival got cancelled?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform, no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thanks for reaching us.
assistant