Hello.
user
Hello, how may I assist you?
assistant
I am Elizabeth Robinson. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
user
Ok, can you please wait a minute?
assistant
Sure.
user
Thanks for your time. Sorry, there was no reservation on your name in our data base.
assistant
Not an issue. Thank you.
user
Thank you for availing us, hope we serve you next time.
assistant