Hello.
user
Hello, how may I guide you?
assistant
I am David Wilson. I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing the reservation?
user
Sure, please wait for a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok, thank you for your information.
user
You are welcome.
assistant