Hello.
user
Hello, how best I can help you at present?
assistant
As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you please help me with this?
user
Sure, please share your name for cancellation.
assistant
Sure, I am Mark Wilson.
user
Ok, please wait for a couple of minutes.
assistant
Ok, I will wait.
user
Thanks for your time, there was no active reservation found on your name.
assistant
Ok, Thank you.
user
Thank you for opting us.
assistant