Hello.
user
Hello. How can I help you today?
assistant
Can you please help me to cancel my ticket? Because I have some other meeting in my hometown so that I have cancelled the trip.
user
Sure, I'll help you in cancellation. Please let me know your name to check the reservation list.
assistant
I am happy for your response. My name is Benjamin Thompson.
user
Thank you for providing your name, please wait a moment.
assistant
Ok, take your time.
user
Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name.
assistant
It's ok, not an issue with that. I think my ticket had already cancelled, I will check my main once and get back to you if I need any help. Thank you for checking the ticket status.
user
Thank you for approaching us.
assistant
You are welcome.
user