Hi.
user
Hello.
assistant
I am Virginia Lewis.
user
How may I aid you today?
assistant
 I want to cancel my reservation as my project got ramp down.
user
Sure, we are here to help you.
assistant
Can you help me with that?
user
Please wait a moment I will check the reservation status.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for availing us.
assistant