Hi,.
user
Hello. How may I amend you?
assistant
I'm Joseph Scott.
user
Ok.
assistant
Owing to an emergency, I need to cancel my reservation.
user
Sure, I will check with reservation list and revert to you.
assistant
Ok.
user
Ok, thanks for your time. Joseph Scott, no seat is reserved with any flight. Thanks for reaching us, Have a great day.
assistant
Thanks.
user