Hello.
user
Hello. May I know your name?
assistant
I am John Phillips.
user
How may I help you?
assistant
My holiday trip is postponed, can you help me to cancel my reservation? Please, check the details.
user
Sure, please wait for a minute.
assistant
Sure.
user
John, your reservation has been cancelled successfully.
assistant
Thank you for your support.
user
Thanks for contacting us, have a great day.
assistant