Hi.
user
Hello.
assistant
Myself Betty Brown.
user
Betty, how may I help you?
assistant
I hate to do this but I've got to cancel a reservation I made earlier this week. Can you please help me with it?
user
Sure, let me check our database. Please hold on.
assistant
Sure.
user
Sorry, we could not find a reservation by your name.
assistant
I think without my information my cousin had cancelled the reservation.
user
Thank you for contacting us.
assistant
Anyway thank you for the information.
user