Hello, I am Nicole Collins from Houston.
user
Hello, Please inform me, what can do for you today?
assistant
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you please help me to change my recent reservation?
user
Sure, I can help you in that.
assistant
Thank you.
user
Just give me a moment please.
assistant
Sure. Sure.
user
Sorry to notify that, there is no active reservation found on your name.
assistant
That's Ok, thanks for your assistance.
user
Thanks for reaching us, have a great day.
assistant