Hi.
user
Hello, how may I provide assistance to you?
assistant
Could you please cancel my recent reservation due to cancel of my trip?
user
Sure, may I know your name?
assistant
My name is Sharon Scott.
user
Please wait, I will check the reservation on your name and get back to you.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Not a problem, thank you for the information.
user
Thank you for contacting us.
assistant