Hi.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my reservation as my plan to go for an adventure trip got cancelled. Can you please cancel my reservation made by name Donald Martinez?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
That's alright. Thanks for your assistance.
user
Thank you for reaching us.
assistant