Hello.
user
Hello, how can I serve you now?
assistant
I am Jenifer Johnson want to change my reservation due to heavy rains.
user
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
assistant
Ok.
user
Thanks for holding, Sorry to inform that there is no any reservation found on your name in our data base.
assistant
Ok, thank you for providing information.
user
Thank you for visiting us, have a nice day ahead.
assistant