Hello. Brenda Lewis here.
user
Hello, how may I be at your service today?
assistant
I would like to cancel my reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
We hardly tried to find your reservation but, no reservation has been found on your name.
assistant
That's ok, no problem. Thank you for checking out.
user
Thank you for choosing us.
assistant