Hi.
user
Hello. How can I help you today?
assistant
Can you please cancel my recent reservation? As my planned trip has been cancelled.
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Sure, my name is Edward Hall.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Sure, I'll wait for your response.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching us.
assistant