Hello, I am Debra Evans.
user
Hello, how may I be your helping hand?
assistant
Owing to an emergency I want to cancel my recent reservation, can you please help me with that?
user
Sure, I will help you. Please be on hold.
assistant
Sure.
user
Sorry, I found no reservation in your given name.
assistant
Ok, no issues, thanks for your information.
user
Thank you for reaching us.
assistant
Thank you.
user