Hi. I am suddenly fallen ill due to bad weather, can you please cancel my recent reservation?
user
Sure, I can help you with that.
assistant
Thanks.
user
May I know your name to check with the current status and revert you?
assistant
Sure, Debra Turner is my name.
user
Ok, please give me a moment.
assistant
OK.
user
We could not find any active reservation by the name you provided.
assistant
Ok, then no problem. Please leave it. Anyhow thanks for the information.
user
Thank you for reaching us.
assistant