Hi.
user
Hello. What can I do to make your experience batter with us?
assistant
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. Can you help me update my reservation?
user
Sure, I'll try to help you in cancellation. Could you please let me know your name to check the reservation status?
assistant
Sure, Raymond Green is my name.
user
Ok, please wait a moment.
assistant
Ok.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's fine, Thank you for the response.
user
Thank you for remaining so positive. We hope to serve you again.
assistant