Hello.
user
Hello, how may I serve you today?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, please share me your good name.
assistant
Thank you for your response, my name is Patricia Baker.
user
Please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Oh! It's ok, no problem.
user
Thank you for reaching us.
assistant
Thank you for your information.
user