Hello, I am Karen Martinez.
user
Hello, how can I succour you?
assistant
I want to cancel my recent reservation which was done earlier due to health issues. Would it be possible to cancel my recent reservation?
user
Sure, I will help you in cancelling the recent reservation. Please wait for a while.
assistant
Sure.
user
Sorry to inform you that there is no reservation on your name.
assistant
No problem, thank you for checking with my reservation.
user
Thank you for approaching us.
assistant