Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation, can you help me?
user
Sure, I will help you with that. May I know your name on which the ticket is booked?
assistant
Myself Jerry Anderson.
user
Sorry Jerry Anderson, there is no reservation found on your name.
assistant
No problem, thanks for checking.
user
Thank you for choosing our agency.
assistant