Hello.
user
Hello.
assistant
My name is Nicholas Young.
user
Young, how can I assist you?
assistant
Actually I have a workshop to attend in Seattle, but due to bad weather the workshop is postponed. Could you help me in changing the reservation?
user
Sure, please wait for a moment to check our database.
assistant
Sure, take your time.
user
Sorry, no reservation found by your name.
assistant
That's so sad to hear.
user
Do you have any other concerns?
assistant
No, thank you for your time.
user
Thank you for contacting us.
assistant