Hello.
user
Hello. How may I serve you at this moment?
assistant
Can you please help me to cancel my recent reservation? Because I am unable to catch the flight due to some health issues.
user
Sure, may I know your good name please?
assistant
Thank you for considering my request. My name is Michelle Anderson.
user
Ok, please wait for few minutes.
assistant
Ok, take your time.
user
There is no recent reservation found on your name in our records.
assistant
It's ok, not a problem with that. Thank you for checking the ticket status?
user
Thank you for reaching us.
assistant