Hello.
user
Hello. How can I assist you for the day?
assistant
I have planned for the trip with my friends, but some of my friends are unable to come in the planned dates, so we all changed our trip. So can you help me to change the existing reservation.
user
Sure, let me know your name for checking?
assistant
My name is Pamela Hernandez.
user
Sorry Pamela, no reservation found by your name. Thanks for reaching us.
assistant
It's ok, thank you for the information.
user
Have a great day.
assistant