Hi.
user
Hello, how can I assist you?
assistant
I want to cancel my reservation, can you please help me with this?
user
Sure, I am here to assist you. Please mention your name.
assistant
Sure, I am Samantha Lee.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for being patient, There was no reservation found on your given name.
assistant
It's ok, thank you.
user
Thank you for choosing us.
assistant