Hello, I am Angela Thompson.
user
Hello, how can I serve you today?
assistant
Owing to an emergency, I want to cancel my recent reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for being patient, there is no active reservation found on your name to cancel.
assistant
No problem, thank you for checking.
user
Thanks for approaching us, hope to serve you again.
assistant