Hello. I am Cynthia Miller.
user
Hello. How may I aid you today?
assistant
I have to cancel my flight ticket booking, can you please help me in that one?
user
Sure, I will help you with that cancellation.
assistant
Thank you.
user
Please hold for a moment, let me check your previous reservation status.
assistant
Sure, I can wait for your response.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok, no issues with that one. Thank you for your quick response.
user
You are welcome, thank you for approaching us.
assistant
Welcome.
user
Have a great day.
assistant