Hello.
assistant
Hello.
user
How can I assist you today?
assistant
I am Anthony Edwards. I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change an existing reservation?
user
Sure, I will help you. Please wait for a while.
assistant
Ok, Thank you for your positive response. I will wait.
user
Sorry Edwards, no reservation found by your name in our database.
assistant
No more issues. Thank you for your information.
user
It's my pleasure.
assistant