Hello.
user
Hello, how may I help you today?
assistant
Owing an emergency I had request for this cancel reservation.Can you please help to cancel my recent reservation?
user
Sure, may I know your name please for further process?
assistant
My name is Nancy Hall.
user
Thank you, we found a reservation with your name. Shall I proceed with cancellation?
assistant
Yes, you can proceed.
user
Ok, your reservation has been cancelled.
assistant
That was nice and fast. Thank you.
user
Thank you for reaching us, have a nice day.
assistant