Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to emergency health issue. Can you help me?
user
Sure, may I know your good name to check the reservation on your name in our data list?
assistant
Kevin Martin is my name.
user
Please wait for a couple of minutes.
assistant
Sure.
user
Thank you for waiting. I regret that there is no reservation found on your name.
assistant
That's not a problem. Thanks for your prompt response.
user
Thank you for opting us, get well soon.
assistant