Hi.
user
Hello.
assistant
Myself Thomas Thomas.
user
How may I assist you?
assistant
Can you please help me to cancel my reservation as my seminar got cancelled?
user
Sure, I am ready to help you. Please wait for a while.
assistant
Thank you, sure I will wait for your response.
user
Sorry to inform you that, there are no flights found on your name.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for contacting us.
assistant