Hello.
user
Hello.
assistant
Carolyn Baker here.
user
How may I help you?
assistant
I would like to change my reservation as my exams postponed to next week, can you please help me with that?
user
Sure, I can help you and please allow me a moment to check it.
assistant
Sure, I will wait for your response.
user
Thank you for waiting, there is no reservation found on the user name in our back end to help you out.
assistant
That's ok, no problem. Anyway thank you for the information.
user
You are most welcome and have a nice day.
assistant