Hi. I am Rebecca Thomas.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation due to my health issues. Can you please help me with this?
user
Sure, please wait for a moment to check your details.
assistant
Sure.
user
No reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user