Hi.
user
Hello.
assistant
My name is Catherine Harris.
user
How can I assist you at this moment?
assistant
My business meeting has been postponed, so I would like to cancel my existing reservation.
user
Sure, I will help you with this.
assistant
Thank you.
user
Catherine Harris, there is no active reservation found under your name in our database.
assistant
That's fine, no problem. Thank you for your information.
user
Thank you for contacting us.
assistant