Hello.
user
Hello. How may I help you?
assistant
I would like to change my existing reservation, can you help me in that?
user
May I know your name please?
assistant
Myself Stephanie Carter.
user
Sure, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation matching with your name in our portal to make changes further.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant