Hello. I am Pamela Moore.
user
Hello. How may I support you today?
assistant
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
user
Sure, I'll help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Sure.
user
I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
assistant
Ok no problem, thank you for your services.
user
Thank you for approaching us.
assistant