Hi.
user
Hello, how can I help you today?
assistant
Can you please help me in cancelling my reservation, as my scheduled trip was cancelled?
user
Sure, May I know your name?
assistant
I am Debra Walker.
user
Ok, please wait a moment I will check and get back to you.
assistant
Ok.
user
I am happy to inform you, we found a reservation with your name. Shall I proceed with cancellation?
assistant
Yes, please.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thanks for choosing us, have a good day.
assistant