Hi, I am Amy Hall.
user
Hello, how can I help you?
assistant
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
user
Sure, I am here to help you. Please stand by.
assistant
Thank you. Ok.
user
Thank you for waiting, we found a reservation on your name. Your ticket has been cancelled.
assistant
Thanks for the help.
user
Thank you for reaching us, have a nice day.
assistant