Hi.
user
Hello, how can I provide assistance to you?
assistant
I am Samantha Thompson. I want to cancel my recent reservation due to ongoing tornado at my destination place.
user
Ok. I will help you in that. Please wait for a while, I will check your reservation.
assistant
Ok.
user
Thank you for waiting, there is no reservation found on your name.
assistant
It's Ok, thanks for your response.
user
Thank you for approaching us.
assistant