Hi,.
user
Hello.
assistant
I am Amy Perez.
user
How may I help you today?
assistant
I want to cancel my recent reservation as my friend met with an accident, help me in cancelling my recent reservation.
user
Sure, I am here to help you.
assistant
Please, help me in cancelling my reservation.
user
Ok.
assistant
Thank you.
user
Please, wait a while.
assistant
Sure.
user
Thank you for being patience.
assistant
Ok.
user
I did not find any reservation on your name.
assistant
Ok, thank you for your information.
user
Thank you for availing us.
assistant