Hello.
user
Hello. How can I assist you today?
assistant
Actually my Final examination is postponed, so that I want to cancel my recent reservation. Can you help me?
user
Sure, may I know your name to check for the previous reservation?
assistant
Sure, I am Deborah Hall.
user
Please allow me a moment.
assistant
Sure.
user
Deborah, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant