Hi.
user
Hello.
assistant
I am Stephanie Carter.
user
How can I oblige you today?
assistant
I need to change my reservation due to my doctor appointment has been cancelled. Can you help me with cancelling?
user
Sure, please wait.
assistant
Sure, I will wait.
user
Thanks for your time, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your information.
user
Thank you for opting us.
assistant