Hi.
user
Hello, How can I assist you the day?
assistant
I am Laura Nelson, I want to cancel my reservation as my adventure trip got cancelled. CAn you help me out with it?
user
Ok, please mention your name to proceed. Ok, please wait for a minute.
assistant
Ok.
user
We did not find any reservation with your name.
assistant
Its Ok.
user
Thanks for approaching us, have a great day.
assistant
Thanks for your response.
user