Hello.
user
Hello. Can you please tell me how may I help you?
assistant
I am Thomas Adams. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, I am here to help you to cancel the ticket. Can you please wait a minute?
assistant
Thank you. Sure.
user
Sorry to inform you that, there is no active reservation found with your name to cancel your ticket.
assistant
Ok no problem, thank you for your services.
user
You are welcome. Thank you for approaching us.
assistant