Hello.
user
Hello. How can I help you?
assistant
My ticket is booked with wrong destination, can you please help me in changing my existing reservation?
user
Sure, can you please tell your name to check your reservation details?
assistant
Yes, I am Rachel Adams.
user
Sorry, I'm unable to find your reservation on our computer.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you and have a nice day.
assistant