Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation due to my health issue, hope your helping me out.
user
Sure, may I know your name?
assistant
Sure, Lisa Harris here.
user
Sorry Lisa, no reservation found on your name.
assistant
Ok, no problem. Thank you for your help.
user
Thank you for contacting us.
assistant
Welcome.
user