Hello.
user
Hello.
assistant
Ruth Campbell here.
user
Can you please let me know how may I help you?
assistant
I would like to change my recent reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please give me a minute to check the ticket status.
assistant
Sure, I will wait for your response.
user
I am so sorry to inform you, I have not found any reservation with your name in our portal to change the details.
assistant
That's ok, no problem. Thank you for the information.
user
You are most welcome. Thank you for reaching us.
assistant