Hi. I am Kenneth Miller.
user
Hello, how can I help you?
assistant
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with it please?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Ok, take your time.
user
Sorry, there was no reservation found with your name.
assistant
That's ok. Thank you for the response.
user
Thank you for opting us.
assistant