Hi.
user
Hello.
assistant
I am Daniel Taylor.
user
How may I support you?
assistant
Can you help me in cancellation of my reservation as my exams got cancelled?
user
Please give me a moment.
assistant
Sure.
user
There is no reservation found with your provided name in our data.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for approaching us.
assistant