Hi.
user
Hello.
assistant
I am Nicole Edwards.
user
How can I assist you now?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure Nicole Edwards, I am happy to help you with that.
assistant
Ok, thank you.
user
Please wait a moment to check your reservation status.
assistant
I will wait for your reply.
user
Sorry Nicole Edwards, no reservation has found under your name to cancel.
assistant
Ok, fine thank you for checking.
user
Thank you for choosing us, have a good day.
assistant