Hello.
user
Hello, how can I assist you for today?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
I am here to help you about your request but can you please provide your name to check the reservation status?
assistant
Sure, my name is Jessica Mitchell.
user
Sorry to say this Jessica Mitchell, there is no active reservation with your name to fulfil your request.
assistant
Ok, no issues. Thank you for your information.
user
You are welcome, thank you for reaching us. Hope you have a nice day ahead.
assistant