Hello.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier this week to give a presentation but due to weather conditions I need to cancel it. Could you please help me out with cancelling my ticket?
user
Sure, let me know your good name please to cancel your reservation?
assistant
My name is Carolyn Davis.
user
Ok, please wait for a moment.
assistant
Ok.
user
Thanks for waiting, no reservation found with your name to cancel your reservation.
assistant
No problem, thank you for the information.
user
Thanks for approaching us.
assistant