Hi.
user
Hello.
assistant
Michael Walker here.
user
How may I guide you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Michael Walker, I am here to help you for this. Let me check your reservation status in our database.
assistant
Sure, take your own time.
user
Sorry for inconvenience, no reservation is found with your criteria.
assistant
That's ok, thank you for giving the information.
user
Thank you very much for approaching our agency.
assistant