Hi.
user
Hello. How may I help you today?
assistant
Owing to an emergency, I want to change my existing reservation.
user
Sure, I'll try to change an existing reservation.
assistant
Thank you.
user
Please share your name to check the reservation list.
assistant
Sure, Angela Turner here.
user
Ok, give me sometime.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant