Hello, I am Dennis Young.
user
Hello, how may I help you today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, can you please help me in cancellation?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry, no reservation found with your name.
assistant
Ok, no issue. Thank you.
user
Thanks for choosing us.
assistant