Hello,.
user
Hello, how may I assist you to day?
assistant
I am want to cancel my recent reservation as my leaves are not approved by my manager. Will you help me in cancelling my ticket?
user
Sure, may I know your name?
assistant
Reservation was done by name Jason Miller.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, Thank you for sharing the information.
user
Thank you for reaching us.
assistant