Hello.
user
Hello.
assistant
My name is Kevin Green.
user
How can I assist you now? Glad to meet you Green.
assistant
Please help me in cancelling my reservation.
user
Sure, I will help you with that. Please be hold on for a moment.
assistant
Ok.
user
Sorry Green, no reservation found under your name to cancel.
assistant
That's ok, thank you for the information.
user
My pleasure. Thank you for choosing us, have a great day.
assistant