Hello.
user
Hello, how can I aid you today?
assistant
I am Rebecca Hernandez.
user
Sure, we are here to help you.
assistant
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
user
Sure. Wait for some time I will check the reservations on your name and get back to you.
assistant
Sure, take your time.
user
Thanks for waiting there is no reservation found on your name.
assistant
That's ok, thank you for your information.
user
Thanks for approaching us.
assistant