Hi.
user
Hello. How may I assist you?
assistant
I am Jacob Baker. Can you cancel my recent reservation, due to the heavy rains, I am unable to attend a marriage.
user
Ok, can you please wait till I check with your previous booking?
assistant
Sure, take your time.
user
Sorry, there is no reservation found by your name.
assistant
It's ok, thanks for checking.
user
Thank you for choosing our services. Have a nice day.
assistant