Hi.
user
Hello. How may I serve you today?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your name please?
assistant
Deborah Nelson here.
user
Ok, please wait for a mean while.
assistant
Sure.
user
Sorry to say, that there is no active reservation found as per your name to cancel it in your database.
assistant
Ok, no issues. Thanks for the information.
user
You are welcome.
assistant