Hello.
user
Hello.
assistant
I am Elizabeth Walker.
user
How may I assist you at this moment?
assistant
My planned trip got cancelled due to some reasons, can you please help me in cancelling the ticket?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a moment to check your previous reservation.
assistant
Sure, take your time.
user
We regret that, there is no reservation with your name in our records.
assistant
That's fine, thanks a lot for checking.
user
Thank you for approaching us, have a great day.
assistant
You are welcome.
user