Hi.
user
Hello.
assistant
I am Jerry Hernandez.
user
How can I help you at this moment?
assistant
Can you help me to cancel my reservation? Because I have a business meeting.
user
Sure, I am here to help you with this. Please be on hold for a moment.
assistant
Sure.
user
Jerry Hernandez, there is no reservation found under your name in our database to cancel it.
assistant
Ok, no issues. Thank you for your help.
user
Thank you for choosing us.
assistant