Hello.
user
Hello, how can I support you today?
assistant
I am William Anderson. I want to cancel my recent reservation which was made to New York on 09/09. Can you please help me?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while, I will check with the reservation on your name to cancel it.
assistant
Okay, I will wait.
user
Thank you for waiting, we found a reservation on your name. Shall I proceed with cancellation?
assistant
Ok, please cancel it.
user
Sure, your ticket has been cancelled.
assistant
Thank you for helping me.
user
Thank you for opting us.
assistant