Hi.
user
Hello, how can I assist you?
assistant
Ashley Walker here.
user
Nice to meet you.
assistant
I would like to change my existing reservation. Please help me in that.
user
Sure, please wait for a while.
assistant
Ok.
user
Ashley Walker, there is no active reservation found under your name to do modifications in that.
assistant
No problem, thanks for your information.
user
Thank you for choosing us, have a nice day.
assistant