Hi.
user
Hello. How may I help you today?
assistant
Can you please help me out in cancelling my recent reservation?
user
Ok, I am here to help you with that.
assistant
Thank you.
user
Can I know your good name?
assistant
My name is Scott Miller.
user
Please wait for a minute.
assistant
Ok.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok, thank you for the response.
user
Thank you for reaching us.
assistant