Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation which is done recently due to some problems, can you please help me?
user
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
assistant
Ok, I will wait. Sure, my name is Frank Lee.
user
Sorry to say, no flight is available for you.
assistant
Ok, that's fine.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user