Hello.
user
Hello, is there anything I can assist you with?
assistant
Yes, I'm planning to change my travel dates. Can you please help me with that?
user
Yes, I will surely  help you with the amendment of the reservation. Can you provide me the name on which you have done the reservation?
assistant
Sure, my name is Melissa Robinson.
user
Ok, thank you Melissa Robinson. I will check and respond to you with the information.
assistant
Ok, I'll wait for your response.
user
Sorry, there is no reservation found on your name. Thank you for connecting with our agency.
assistant
Oh! May be I have done a wrong booking. I'll recheck it once and get back to you later. Thank you so much for your time anyways.
user