Hello,. I am Brandon Collins.
user
Hello, how can I help you?
assistant
I would like to change my existing reservation, during Hurricanes my tennis match has been postponed. Can you please help me with reservation?
user
Sure, I will help you, please wait for a couple of minutes.
assistant
Ok.
user
There is no reservation done previously on your name.
assistant
Ok, no worries at all.
user
Thank you for approaching us.
assistant
Thank you for your kind help.
user