Hello.
user
Hello. How can I help you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, I will help you. Can I have your name?
assistant
My reservation was done under the name Joshua Martinez.
user
Please, wait a minute.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found on your name to cancel.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for approaching us.
assistant