Hi.
user
Hello. How may I assist you?
assistant
Can you please cancel my recent reservation? As I can't catch the flight right now due to health issues.
user
Sure, I am here to help you out. May I know your name please?
assistant
Sure, my name is Lisa Rodriguez.
user
Wait a moment please.
assistant
Sure, take your own time.
user
Lisa Rodriguez, we haven't found any reservation under your name in our database.
assistant
Oh! May be my friend has already cancelled it. Thank you anyways.
user
Thank you for choosing us.
assistant