Hello.
user
Hello. How may I guide you?
assistant
I need to cancel my reservation, as my trip with my friends got canceled due to some personal issues. Can you please help me out?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
Sure, myself Williams Jones.
user
Please wait a moment.
assistant
Sure, I will wait for your information.
user
William, no reservation has been found on your name in our database.
assistant
No problem, thank you for searching.
user
Thank you.
assistant