Hello, I am Brenda Rodriguez.
user
Hello, how can I aid you?
assistant
Due to bad weather, match has been cancelled. Can you please help me out in cancelling my recent reservation?
user
Sure, please wait a moment I will check and let you know.
assistant
OK.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
OK, no problem.
user
Thank you for reaching us.
assistant
Thank you for the response.
user