Hi.
user
Hello, how may I assist you?
assistant
I am Melissa Collins. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Ok.
user
Sorry, there is no reservation on your name.
assistant
That's Fine. Thank you.
user
Thank you.
assistant