Hi.
user
Hello, how can I best aid you today?
assistant
I need ti cancel my reservation as my meeting got cancelled, can you please help me out in cancellation?
user
Sure, I can help you in that cancellation.
assistant
Thank you.
user
Before that I need to know your good name to track the details, Can you please provide me?
assistant
Please check the reservation on the name of  Jack Clark.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
We are sorry to notify that, there is no active reservation found on your name.
assistant
No problem, may be my brother have cancelled it. Any ways, thank you for your effort.
user
Thanks for reaching us, wish you a nice day.
assistant