Hello.
user
Hello. How can I assist you?
assistant
I am Deborah Nelson. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, let me check your details in our database.
assistant
Thank you. Sure.
user
Sorry, we couldn't found any reservation by your name in our database.
assistant
Ok no problem, thank you for your services.
user
Thank you for choosing us.
assistant