Hello, I am Benjamin Robinson.
user
Hello, how can I aid you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
OK.
user
We found a reservation on your name, shall I cancel it?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for availing us.
assistant