Hello, I am Karen Wright.
user
Hello, how may I help you?
assistant
As my manager did not approve my leave, I would like to cancel my ticket.
user
Please wait for a momernt. I have found your reservation, shall I cancel it?
assistant
Ok, please proceed to cancel.
user
Your ticket is cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant
Welcome.
user