Hello, I am Larry Gonzalez.
user
Hello, how shall I assist you?
assistant
I am going to participate in a marathon, but due to heavy rain it is postponed. Can you change my reservation?
user
Sure, I will find your existing reservation and revert you in a while.
assistant
Ok.
user
Thank you for being patience. Sorry for the inconvenience, there is no reservation found on your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, have a good day.
assistant