Hi.
user
hello, how can I assist you now?
assistant
I am Kathleen Lopez. I want to cancel my reservation as my orientation day got cancelled. Can you help me?
user
Sure, I can your reservation right now. Please wait for sometime.
assistant
Sure.
user
Sorry to inform that there is no reservation found on your name.
assistant
It's Ok, thanks for your response.
user
Thanks for approaching us.
assistant