Hi, I am Sandra Taylor.
user
Hello. How may I help you today?
assistant
Can you please be my helping hand in changing my existing reservation?
user
Sure, please wait a moment I will check the reservation status.
assistant
Ok.
user
Thank you for waiting, we are happy to inform you that there is a reservation by this name. Could you please let me know your updated travelling dates?
assistant
My trip dates are 03/19 - 03/21.
user
May I know your source and destination points ?
assistant
My airport codes are from New York, NY - JFK to Phoenix, AZ - PHX.
user
Thank you for sharing your journey details, unfortunately there are no flights found with your updated journey details.
assistant
Not an issue, thank you for your best service.
user
You're welcome. Thank you for availing us.
assistant