Hi.
user
Hello, how may I assist you?
assistant
I want to cancel my recent reservation due to some health issues. Can you help me for this one?
user
Sure, may I know your good name please?
assistant
Sure, Kimberly Brown here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to cancel.
assistant
No issues, thank your for reaching us.
user
Thank you for approaching us.
assistant