Hi.
user
Hello. How may I aid you today?
assistant
Due to health problems I want to change my existing reservation, can you please make some changes in the reservation?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
May I know your name to search your reservation?
assistant
I am William Lewis.
user
I have found your reservation, can you please provide your new journey airport codes?
assistant
I want to start my journey from CLT to reach MSP.
user
Ok, may I know your departure and return dates of travelling?
assistant
I want to depart on May 4th and return on May 6th.
user
Do you have any connection limit?
assistant
I prefer a maximum number of one connection in between my journey.
user
Any other preferences do you have?
assistant
No.
user
Please wait a moment to check the flights.
assistant
Ok.
user
We regret to inform you that, there are no flights available for your journey with your requested dates of travelling.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant