Hello.
user
Hello, how may I serve you at this moment?
assistant
Please change my existing reservation due to some health issues?
user
May I know your good name to check the reservation status?
assistant
I am Amy Robinson.
user
Please wait.
assistant
Sure.
user
There is no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant