Hello.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me for cancellation?
user
Sure, may I know your good name?
assistant
Sure, I am Joseph Harris.
user
Wait a minute, let me check your active reservation and revert to you.
assistant
Sure, I will wait.
user
Sorry, there was no reservation found on your name.
assistant
Ok, Thank you for your help.
user
Thank you for availing us.
assistant