Hello.
user
Hello, how may I aid you?
assistant
I am Eric Taylor, want to alter my recent reservation due to sudden change in my trip. Please help me out with that.
user
Sure, we are here to help you from our agency.
assistant
Thanks.
user
Please give me a moment check your previous reservation status.
assistant
Sure, take your time.
user
Sorry to inform you Taylor, there is no reservation found on your name to change.
assistant
It's ok, thank you for your help.
user
Thank you for approaching us.
assistant