Hi,.
user
Hello,.
assistant
I am Richard Davis.
user
How can I help you?
assistant
I need to cancel to my recent reservation due to sudden demise of grand father,.
user
Ok.
assistant
Will you help me in cancelling my reservation?
user
Sure, please wait.
assistant
Sure.
user
Sorry, no reservation found in your name.
assistant
Ok, thank you .
user
Thanks for your approach.
assistant