Hello.
user
Hello. How can I assist you today?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
Sure, will you mention the name for checking the reservation?
assistant
I am Mary Turner.
user
Please give me a moment.
assistant
Sure.
user
Thank you for waiting. There is no reservation found under your name.
assistant
That's ok, no issues. Thank you for the information.
user
Welcome, have a great day.
assistant