Hello.
user
Hello. How can I aid you today?
assistant
Due to my ill health, I would like to cancel my recent reservation. Please help out.
user
Sure, I am here to help you with that. May I know your name please?
assistant
My name is Mark Davis.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure, take your time.
user
Thank you for waiting, but I am sorry to say that, there is no active reservation found on your name in our reservation list to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a great day.
assistant