Hello.
user
Hello. What can I do for you at this moment?
assistant
I met with an accident, I am unable to travel. Please help me in changing my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Can I have your good name please?
assistant
My name is Brenda Wright.
user
Ok, please wait for few minutes.
assistant
Sure, please make it fast.
user
There is no existing reservation found on your name in our records.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for reaching us.
assistant