Hello.
user
Hello, how best I can help you today?
assistant
I am Betty Gonzalez. I want to change my existing reservation. Could you help me with that?
user
Sure, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
That's ok, no problem. Thank you.
user
Thank you for approaching us.
assistant