Hello.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my previous flight ticket booking, can you please assist me with that one?
user
Sure, I am here to help you.
assistant
Thank you.
user
May, I know your good name?
assistant
I am Christopher Taylor.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
No issues with that one, thank you for your help.
user
Thank you for reaching us.
assistant
Welcome.
user