Hello.
user
Hello. How may I assist you at this moment?
assistant
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
user
Sure, I am here to help you. Can you please share your name to check your reservation status?
assistant
Thank you for the response, my name is Dennis Lopez.
user
Ok, please give me a moment.
assistant
Ok, sure.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant