Hello.
user
Hello, how may I aid you today?
assistant
I am Ronald Rodriguez. Owing to an emergency I want to change my existing reservation, can you please help me with that?
user
Sure. Please give me a moment. I will check the status and get back to you.
assistant
Sure.
user
Thanks for waiting. There is no reservation found matching your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for picking us.
assistant
Thank you.
user