Hi.
user
Hello, how may I help you today?
assistant
Owing to an emergency, my live concert got cancelled. So I want you to cancel my recent reservation.
user
Sure, may I know your name please?
assistant
Sure, Deborah Campbell.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no worries at all. Thank you for your kind service.
user
Thank you for opting us.
assistant