Hello.
user
Hello, how can I assist you for the day?
assistant
My final exam dates are postponed, can you please help me for changing the existing reservation?
user
Sure, we are ecstatic to help you.
assistant
Thank you.
user
Could you please provide your name to check your previous reservation status?
assistant
Sure, my previous reservation is on the name of John Lee.
user
Please wait for a while, I will check the reservation list and revert to you.
assistant
Sure.
user
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
assistant
No problem, I will search another way to complete my trip.
user
Thank you for reaching us. Have a good day.
assistant
Thank you for your information.
user