Hello.
user
Hello. What service do you need from us?
assistant
Due to an emergency, I have to change my flight ticket reservation, can you please help me in changing my flight ticket reservation?
user
Sure, I can help you.
assistant
Thank you.
user
Can you please tell me your good name?
assistant
Sure, I am Anna Johnson.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry for the trouble, there is no reservation found with your name in our database.
assistant
Ok, thank you for your information.
user
You are welcome.
assistant