Hello.
user
Hello. How may I aid you today?
assistant
I am Nicole Edwards.
user
Sure, I will help you with booking, can you please share your travelling dates?
assistant
I am planning to cancel my recent reservation, due to health issue.
user
Sure, I will help you with that.
assistant
Can you please cancel my ticket?
user
There is no any active reservation with your name in my database.
assistant
That's fine.
user
Thank you for reaching us.
assistant