Hello.
user
Hello, how may I aid you today?
assistant
My name is Stephen Robinson and I would like to cancel my reservation.
user
Sure, we are here to help you. Can I have your name to proceed further?
assistant
Stephen Robinson.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry no reservation found on your name.
assistant
No issue, thank you for the time.
user
Thank you for availing us.
assistant