Hello, I am Paul Williams.
user
Hello, how can I help you?
assistant
As my schedule of attending an appointment with my family doctor got cancelled. Can you please help me in cancelling my recent reservation?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no reservation with your name.
assistant
Ok, no issue. Thank you for your information.
user
Thank you, for reaching us.
assistant