Hello, I am Raymond King.
user
Hello, how may I help you?
assistant
Due to an emergency, I would like to cancel my recent reservation.
user
Surely, I will help you. Can I have a moment please?
assistant
Sure, hold on for a moment. Let me check. Take your time.
user
I have found your reservation, shall I proceed?
assistant
Ok, please proceed to cancel.
user
Your ticket is cancelled successfully.
assistant
Thank you.
user
You are welcome. Thank you for reachin us, have a nice day.
assistant
Welcome.
user