Hello.
user
Hello. What can I do for you today?
assistant
I need to change my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to change my reservation. Can you please help me out?
user
Sure, may I know your good name please?
assistant
Thank you for considering my request. My name is Paul Garcia.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
There is no existing reservation found on your name in our records.
assistant
Not a problem, anyways thank you for the information.
user
Thank you for reaching us.
assistant