Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation as my holidays are extended. Could you please help me in cancellation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Gregory Johnson.
user
Please wait for some time.
assistant
Sure.
user
Thanks for waiting. Sorry, there is no reservation found on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant