Hello.
user
Hello. How may I assist you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, I am here to help you with your concern. May I know your name please to check your reservation status?
assistant
My name is Pamela Smith.
user
Please hold on a moment.
assistant
Ok, I will wait.
user
Pamela Smith, no reservation has been found on your name in our database.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.
assistant