Hello.
user
Hello.
assistant
I am Kimberly Edwards.
user
How may I assist you today?
assistant
I would like to change my recent reservation because my trip dates are postponed, can you help me?
user
Sure, please wait a moment, let me check with your details.
assistant
Sure.
user
Sorry, there are no active reservations on your given name to change.
assistant
That's ok, thank you for giving information.
user
Thank you for reaching our service.
assistant