Hi.
user
Hello, what can I do for you now?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Ok, please tell me your name so that I can check with your previous booking status.
assistant
I am Donna Robinson.
user
Can you please wait for a moment till I check with your existing reservation?
assistant
Sure.
user
Donna Robinson, Iam very regretful to inform you but there is no reservation by your name in our reservation list. Sorry for the inconvenience.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for approaching us, have a great day ahead.
assistant