Hello.
user
Hello.
assistant
I'm Pamela Roberts.
user
How can I help you with today?
assistant
I want to cancel my reservation, will you help me out?
user
Sure, I can help you with that. Please give me a minute.
assistant
OK.
user
Pamela, there is no reservation found under your name.
assistant
It's fine. Thank you for your immediate response.
user
You are most welcome. Thank you for contacting us.
assistant