Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
user
Yes, can you share me your name for checking?
assistant
My name is Eric Walker.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's ok, thank you for checking.
user