Hello. Kevin Davis here.
user
Hello,. Davis, how can I assist you today?
assistant
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
user
Ok. Sure, we are here to aid you. Please, wait.
assistant
Ok.
user
Thanks for your time. Sorry Davis, there is no active reservation found on your name.
assistant
Not an issue, thank you.
user
Thank you for reaching us.
assistant