Hello.
user
Hello. How can I assist you today?
assistant
My planned trip got cancelled due to an important work in my office, can you please cancel my flight ticket booking?
user
Sure, please provide your name for checking the reservation status.
assistant
Thank you for accepting my request and my name is Joseph Green.
user
Please give me a moment.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name.
assistant
No problem with that one, thank you for checking my previous flight ticket reservation.
user
Welcome, have a great day.
assistant