Hi.
user
Hello.
assistant
I am Janet Thompson.
user
How can I assist you?
assistant
I want to postpone my journey, please help in changing my reservation.
user
Sure. Please wait a while.
assistant
Ok.
user
Thanks for your time. We didn't found any reservation by the above name to change it.
assistant
Ok, no issues. Thank you.
user
Thank you for reaching us.
assistant