Hi.
user
Hello.
assistant
Ruth Nelson here.
user
How can I assist you?
assistant
I want your help in cancelling my reservation, can you please do that for me?
user
Sure Ruth, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
No problem, thank you very much for your help.
user
Thank you for approaching us.
assistant