Hello.
user
Hello.
assistant
I am Debra Perez.
user
How can I assist you?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I'll help you with that. Please be on hold.
assistant
Sure, I will wait for your response.
user
I have found your reservation, shall I cancel it for sure?
assistant
Please go ahead with my cancellation of reservation.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant