Hi.
user
Hello, how can I assist you now?
assistant
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
user
Sure, I will help you with that. May I know your good name?
assistant
Thank you. Sure, my name is Paul Wilson.
user
Please wait for a moment, while I check for the reservation.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in your system data to change it.
assistant
Ok, no problem. Anyways, thank you for your service.
user
Thank you for visiting us.
assistant