Hello.
user
Hello. How may I assist you at this minute?
assistant
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with that. May I know your good name?
assistant
My name is Carolyn Hernandez.
user
Ok, please wait for a while.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant