Hello.
user
Hello, how may I assist you?
assistant
Actually my exam is postponed so that I want to cancel my recent reservation, could you help me?
user
Sure, may I know your name please?
assistant
Yes, I am Jerry Brown.
user
Ok Jerry, please wait for a moment to check.
assistant
Ok, sure.
user
Sorry Jerry, there is no reservation found as per your name.
assistant
Ok, thank you for your help.
user
Thank you, for contacting us.
assistant