Hello, I am Timothy Hernandez.
user
Hello, how can I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that cancellation?
user
Sure, I will help you.
assistant
Thank you.
user
Sorry to say, there is no reservation on your name in our database.
assistant
That's not a problem.
user
Thank you for opting us.
assistant
Thanks for your information.
user