Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation due to postponed of my meeting to other dates, so please help me.
user
Sure, may I know your name?
assistant
Sure, I am Frank Edwards.
user
Wait a minute.
assistant
Sure.
user
We could not find any reservation on your name.
assistant
No worries, thank you.
user
Thank you for reaching us.
assistant