Hello.
user
Hello. How can I aid you?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, may I know the name to check for the status?
assistant
Thank you for accepting my request, myself Daniel Turner.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
Ok, not a issue. Thank you for your information.
user
Thank you for reaching us.
assistant