Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my recent reservation due to cancel of my conference. Could you please help me?
user
Sure, I am here to help you in cancellation.
assistant
Thank you for accepting my request.
user
May I know your good name for further checking?
assistant
I am Nancy Williams.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found as per your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for reaching us with a query.
assistant