Hi.
user
Hello, how may I assist you?
assistant
Brandon Davis here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry Brandon Davis, there is no active reservation.
assistant
That's ok, thank you for your help.
user
Thank you.
assistant