Hi.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, Can you please help me with that?
user
Sure, may I know your name to check your current reservation?
assistant
Rachel Evans here.
user
Please wait for a while.
assistant
Sure, I will wait for your response.
user
We didn't fine any reservation on your name to make changes.
assistant
Ok, no problem. Thanks for your information.
user
Thank you.
assistant