Hi.
user
Hello. How may I help you today?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I'll try to help you in changing an existing reservation.
assistant
Thank you.
user
Can I have your name to check the reservation list?
assistant
I am Benjamin White.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for approaching us.
assistant