Hello.
user
Hello.
assistant
I am Michael Taylor.
user
What can I do for you?
assistant
Due to sudden demise of my grandmother, I want to cancel my reservation. Can you help me?
user
Taylor, I am willing to help you for this. Let me check your reservation status in our records.
assistant
Sure.
user
Taylor sorry to inform, no reservation is found with your criteria.
assistant
Ok, thank you for informing me.
user
You are welcome, taylor for utilizing our agency.
assistant