Hello.
user
Hello, how may I serve you?
assistant
Can you help me to cancel my recent reservation?
user
Sure, will you please let me know your name?
assistant
Barbara Hernandez.
user
Ok, please wait.
assistant
Sure.
user
We found a reservation under your name. Shall I proceed to cancel it?
assistant
Please proceed.
user
Your request for cancellation has been processed successfully.
assistant
Thank you.
user
Thank you for choosing us.
assistant