Hello.
user
Hello. How may I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, can you give me your name for checking?
assistant
My reservation was done under the name Jennifer Williams.
user
Sorry, we did not found any reservation under your name.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant