Hello.
user
Hello, how may I assist you?
assistant
I need to change my recent reservation due to exams, can you help me in doing that?
user
Sure, may I know your good name please?
assistant
Dorothy Hall here.
user
I have found a reservation on your name, can you please share your airport codes?
assistant
Sure, my airport codes are IAD to DFW.
user
May I know your travel dates please?
assistant
I am willing to travel on Apr 27 and return on Apr 29.
user
Would you like to travel in a connecting flight or a direct flight?
assistant
I prefer connecting flight.
user
Do you have any class preference?
assistant
No.
user
Do you have any airline preference?
assistant
No.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no flight available on your requested dates.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant