Hello, I am Steven Lee.
user
Hello, how can I aid you?
assistant
As my schedule of going to movie with my friends got cancelled, can you please help me in cancelling my reservation?
user
Sure. Please wait for a while.
assistant
Sure.
user
Unfortunately, we did not find any reservation on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant