Hi,.
user
Hello, how may I assist you now?
assistant
I want to change my existing reservation.
user
I am here to assist you with all your concerns related to the flight reservations. May I know your good name to check with your previous booking?
assistant
Eric Scott here.
user
Ok, please be on hold for a moment Eric.
assistant
Sure.
user
Sorry to tell you, there is no active reservation found by your name.
assistant
Ok, no issues.
user
Thank you for connecting with our services.
assistant
Thanks for your help.
user
Have a great day ahead.
assistant