Hello.
user
Hello, how can I guide you?
assistant
Eric Walker here. I am planning to change my existing reservation, can you please help me?
user
sure, please wait for a while.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name to change.
assistant
That's ok, no problem.
user
Thank you for approaching us.
assistant
Thank you for your valuable information.
user