Hi.
user
Hello. How can I help you today?
assistant
I am Anthony Perez. I need to cancel my reservation, can you help me out?
user
Sure, I am here to help you with that. Ok, please wait for a minute.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found based on your name.
assistant
That's ok, not an issue. Thank you for your help.
user
Thank you for reaching us.
assistant