Hello.
user
Hello.
assistant
My name is Jacob Jackson.
user
How can I help you?
assistant
I would like to cancel my reservation as I was fallen sick. Please help me.
user
Sure, just a moment please.
assistant
Ok, take your time.
user
I am sorry no reservation found on your name.
assistant
Oh! its ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant