Hello.
user
Hello. How may I assist you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, to cancel your reservation may I know your name?
assistant
Ticket is booked on my name Jack Young, can you please go through it.
user
Ok Jack. Jack I did not found any reservations with your name.
assistant
Ok, fine.Thank you for your information.
user
It's my pleasure Jack.
assistant