Hello.
user
Hello, how may I aid you today?
assistant
I want to cancel my reservation, can you please help me?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is James Hill.
user
Please wait for a moment.
assistant
Sure.
user
Sorry Hill, there are no flights available as per your travelling details.
assistant
Ok, not an issue. Thank you for informing me.
user
Sorry, there is no reservation found. Thank you.
assistant