Hello. I am Alexander Carter.
user
Hello, how may I help you?
assistant
I would like to change my existing reservation, due to postpone of my exams. Could you please avail me in changing?
user
Sure, I will help you with that. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for connecting with us.
assistant