Hi.
user
Hello, welcome to the American flight agency.
assistant
Myself Thomas Harris.
user
How may I assist you today Harris?
assistant
For some issues I want to change my reservation, can you please help me?
user
Sure, please wait for a minute to check the reservation details.
assistant
Ok.
user
I cannot find any reservation with your name.
assistant
It's ok. Thank you for the information.
user
It's my pleasure.
assistant