Hello.
user
Hello, how may I help you?
assistant
I want to cancel my reservation, as my plan to visit my home is cancelled.
user
Ok, may I know your name please?
assistant
My name is Michelle Martinez.
user
Please stand by I will get back to you.
assistant
Sure.
user
Thank you for waiting, sorry no reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant