Hi.
user
Hello. How can I assist you for the day?
assistant
Can you please cancel my recent reservation? As my health is not good.
user
Sure, I am here to help you with that. May I know your name please?
assistant
Sure, my name is Emma Hernandez.
user
Please wait for a while.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
assistant
That's ok, thank you for giving the information anyways.
user
Thank you for reaching us, have a great day.
assistant