Hi.
user
Hello. How can I help you?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to change it, will you help me in that?
user
Ok, may I know your name?
assistant
My name is Jennifer Miller.
user
 Please wait I will revert you.
assistant
Sure.
user
Sorry, no reservation was found on your name.
assistant
Ok, no problem. Thank you.
user
Thank you for availing us.
assistant