Hello.
user
Hello, how can I aid you today?
assistant
I am Michelle Thomas. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you.
assistant