Hello.
user
Hello, How exactly I can serve you the best today?
assistant
I want to cancel my recent reservation due to cancel of my event. Can you please help me?
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
I am Raymond Anderson.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Ok.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant