Hello, I am Richard Jones.
user
Hello, how can I help you today?
assistant
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
user
Sure, I am glad to help you with that.
assistant
Thank you.
user
Can you please tell me your name?
assistant
As I already said myself Richard Jones.
user
sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant
Welcome.
user