Hello. I am Carolyn Edwards.
user
Hello. How can I help you?
assistant
I need to cancel my reservation due to some issues in my location. So, I can't move from my location. Can you help me out?
user
Please wait a while. Sorry to say, there is no reservation on your name in our database.
assistant
That's ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant