Hi.
user
Hello, How can I provide assistance to you?
assistant
I want to cancel my recent reservation. Can you help me for this one?
user
Sure, I am here to help you out with that. On which name your previous flight ticket has been reserved?
assistant
Sure, Shirley Taylor name only.
user
Ok, wait for some time I will check the reservation on your name and get back to you.
assistant
Sure.
user
We are sorry to say that, there is no active reservation found on your name.
assistant
No issues, thank  you for the information.
user
Thanks for reaching us, wish you a great day.
assistant