Hello.
user
Hello.
assistant
Amanda Wright here.
user
How can I aid you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, I will aid you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your time.
user
There is no previous reservation available in your name Amanda Wright.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
user
Thank you for choosing us, have a nice day.
assistant
Welcome.
user