Hello.
user
Hello. How can I assist you today?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I will definitely help you with that. Will you please mention the name for checking the reservation status?
assistant
My reservation was done under the name Laura Brown.
user
Please give me a moment.
assistant
Sure, take your time.
user
Thank you for waiting, there is no reservation found under your name.
assistant
That's ok, not an issue. Anyways, thank you for the information.
user
Welcome, have a great day.
assistant