Hi.
user
Hello, how may I serve you now?
assistant
My trip got cancelled, can you please help me in cancellation?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
May I know your good name?
assistant
I am Helen Walker.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a nice day ahead.
assistant