Hello.
user
Hello, welcome to Global agency.
assistant
Thank you.
user
How can I assist you?
assistant
Due to heavy snow fall in the city, I just want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name to cancel your reservation?
assistant
My name is Dennis Evans.
user
Sorry Evans, I could not find a reservation by your name in our database.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing Global agency.
assistant