Hi.
user
Hello. How may I help you at this minute?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Ok, I am glad to help you with that. May I know your good name?
assistant
Emma Brown here.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry to inform you that. there is no reservation found on your name in our database.
assistant
That's Fine, Thank you.
user
Thank you for approaching us.
assistant