Hello,.
user
Hello, how may I assist you today?
assistant
I made a reservation earlier to go for a holiday trip with my friends, due to some financial problems I want change my existing reservation.
user
Sure, may I know your good name?
assistant
I am Edward Moore.
user
Please wait for a minute, I will revert you.
assistant
Ok.
user
Sorry to inform that there is no reservation found with your name.
assistant
It's ok, not a problem. Thanks for your quick response.
user
Thank you for reaching us.
assistant