Hello.
user
Hello, how may I help you?
assistant
My name is Ruth Martinez. Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, I can do that for you. Please wait, I will check your reservation status and let you know.
assistant
Sure.
user
Sorry, I have not found any reservation under your name in our database.
assistant
No problem, thank you for the information.
user
You are welcome and have a nice day.
assistant