Hello, I am Ruth Allen.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to an emergency meeting, can you please help me with this?
user
Sure, please hold on a moment.
assistant
Ok.
user
Thanks for holding on, there is no active reservation on your given name.
assistant
No problem, thanks for your information.
user
Thank you for reaching us.
assistant