Hi.
user
Hello. How can I assist you at this time?
assistant
I am Larry Roberts. I would like to cancel my flight reservation as I am unwell, please do that for me.
user
Ok, I am here to help you. Please wait wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel.
assistant
Not an issue, thank you for checking.
user
Thank you for reaching us.
assistant