Hello.
user
Hello. How may I help you today?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Ok, I am here to help you with that. May I know your name?
assistant
Thank you. Patrick Mitchell here.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant