Hello.
user
Hello. How can I aid you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, may I know the name?
assistant
Myself Robert Nelson.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
assistant
That's fine, not an issue. Anyway thank you for checking.
user
Thank you for reaching us.
assistant