Hello, I am Betty Davis.
user
Hello Betty, how can I help you today?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Ok, please wait for a moment.
assistant
OK.
user
Sorry Betty, I did not find any reservation under your name in our website.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant