Hello.
user
Hello, how may I oblige you today?
assistant
Can you please cancel my reservation, due to cancel of my trip with friends?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
My name is Ryan Roberts.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant