Hello.
user
Hello, how can I aid you?
assistant
I have to attend an important meeting in the office, so I have to change my trip dates. Can you please help me to modify the travel dates?
user
Sure, may I know your name?
assistant
Thank you. My name is Nicole Adams.
user
Give me a minute for checking.
assistant
Ok. I will wait for a minute. Take your time.
user
Sorry, there is no active reservation found under your name.
assistant
It's ok, I think the ticket is not reserved properly. Thank you for your time in checking my ticket status.
user
Thank you for reaching us.
assistant