Hi,.
user
Hello,.
assistant
I am Charles Thompson.
user
How can I render you?
assistant
I need to cancel my recent reservation due to my illness.
user
Ok.
assistant
Will you help me in cancelling my ticket?
user
Sure, I am glad to assist you.
assistant
Thank you.
user
Please wait for a second.
assistant
Sure.
user
Thanks for waiting, I found a reservation in your name and that has been cancelled successfully.
assistant
Ok, Thank you for your service.
user
Thanks for approaching us.
assistant