Hello.
user
Hello, how can I support you today?
assistant
I want to cancel my recent reservation, due to health issues. Can you please help me?
user
Surely, I will help you out.
assistant
Thank you.
user
To check the reservation list, we need your name.
assistant
My name is Gary Thomas.
user
Ok, please allow me a few minutes.
assistant
Sure, take your own time.
user
Thank you for waiting, I have checked the reservation list but no reservation was found on your name to cancel.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant