Hi.
user
Hello.
assistant
Myself Cynthia Rodriguez.
user
Cynthia, how can I assist you?
assistant
I heard that your agency provide very good service to their customers. I want your help in cancelling my reservation as my meeting at Atlanta got cancelled. Can you please help me?
user
Yes, as an agent we provide very good service to our customers. I will help you in cancelling your reservation, please wait for a moment, I will check your reservation status and get back to you.
assistant
Ok, I will wait for your response.
user
Sorry Cynthia, I did not find any reservation under your name in our database.
assistant
No problem. Thank you for your help.
user
You are welcome and thank you for choosing us.
assistant