HEllo.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation due to bad weather conditions in our city. Could you please help me in doing that?
user
Sure, I will help you. Can you please provide your good name please?
assistant
I am Lisa Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
No problem, thank you for your information.
user
Thanks for choosing us.
assistant