Hello.
user
Hello, how can I aid you?
assistant
I am Sandra Lewis, I want to change my reservation due to sudden rainfall at my place.
user
Ok, please wait a minute.
assistant
Sure.
user
Thank you for waiting, sorry to inform we didn't find any reservation on your name.
assistant
Ok, thank you for informing me.
user
Thank you for reaching us, have a nice day.
assistant