Hello.
user
Hello, how may I aid you?
assistant
I am Emma Johnson. I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me?
user
Sure, I can help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name.
assistant
No problem, thanks for your information.
user
Thank you for choosing us.
assistant