Hi.
user
Hello, how may I help you?
assistant
Can you cancel my recent reservation?
user
Sure, may I know your name please?
assistant
Sure, I am Amanda Gonzalez.
user
Wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found for the user name in our back end to cancel it.
assistant
That's ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant