Hi.
user
Hello, how can I guide you for today?
assistant
I need to change my existing reservation, Can you please help me with that?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Amanda Moore here.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for contacting us, have a nice day.
assistant