Hi.
user
Hello, how can I help you today?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, can I have your name please?
assistant
My name is Nancy Roberts.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
Ok, No issues, thanks for the information.
user
Thank you for reaching us.
assistant