Hi,.
user
Hello. How can I assist you?
assistant
Owing to an emergency, my soccer tournament got cancelled. So I had a request to you to cancel my existing reservation.
user
Ok. May I know your good name?
assistant
My name is Amanda Hall.
user
Please wait minute.
assistant
Sure.
user
Thanks for waiting. There is no reservation found.
assistant
No problem, thank you.
user
Thank you.
assistant