Hello.
user
Hello. How can I assist you?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Can I know your name please?
assistant
Thank you for considering my request. Myself Justin Wilson.
user
Please wait.
assistant
Sure, I will wait for your response.
user
Sorry, no reservation found on your name to cancel.
assistant
Not an issue, anyway thank you for the information.
user
Thank you for reaching us.
assistant