Hi.
user
Hello. How may I help you?
assistant
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done previously. Can you help me to cancel that reservation?
user
Ok, may I know your name?
assistant
I am Raymond Moore.
user
Actually, there is no reservation found on your name.
assistant
It's ok. Thanks for your valuable information.
user
Thank you for consulting us.
assistant