Hi.
user
Hello. How may I guide you today?
assistant
My trip got postponed due to heavy rainfall. So, can you please help me in changing my recent reservation?
user
Sure, I will help you with that. May I know your name please?
assistant
Myself Larry Campbell.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, fine thank you for checking.
user
Thank you for reaching us.
assistant