Hello.
user
Hello, how can I help you today?
assistant
Can you please check with my previous booking and help me with changing my airport codes please?
user
Sure, may I know your good name?
assistant
I am Jack King.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Oh! That's sad to know. Thank you for checking anyways.
user
Thank you for reaching us.
assistant
Most welcome.
user