Hello.
user
Hello, what can I do for you now?
assistant
I just want to cancel my reservation due to some health issues, will you help me in this?
user
Before that I need to know your good name please?
assistant
Sure, my name is Anthony Lee.
user
Thanks for providing your name.Please wait for a while.
assistant
Sure.
user
Thanks for your time but unfortunately, there is no active reservation found on your name.
assistant
No problem, thanks for your support.
user
Thanks for reaching us, have a happy day.
assistant