Hello.
user
Hello, how may I help you?
assistant
As I planned to organise Beer festival, but unfortunately it was cancelled due to bad weather condition.
user
Ok.
assistant
Can you help me in cancel reservation?
user
Sure, we are here to help you.
assistant
Ok.
user
May I know your good name?
assistant
I am Nicole Roberts.
user
Thank you for providing your good name, Please hold on.
assistant
Sure.
user
Thank you for your patience.
assistant
Ok.
user
No reservation found with your name.
assistant
Ok, No problem. Thanks for the information.
user
Thank you for choosing us, have a nice day.
assistant