Hello.
user
Hello, how may I be your helping hand?
assistant
I am William Smith. I want to change my reservation as my meeting was got postponed? Can you please help me to change my reservation?
user
Sure, please wait a minute.
assistant
Ok.
user
Thanks for waiting, there is no reservation on your name.
assistant
Ok, no problem. Thank you so much.
user
Thank you for reaching us.
assistant