Hi.
user
Hello, how can I help you?
assistant
I am Amanda Jackson. I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Please help me.
user
Sure, we are here to help you. Wait for some time.
assistant
Ok.
user
Thanks for waiting there is no reservations found on your name.
assistant
That's fine, thanks for the information.
user
Thanks for choosing us.
assistant