Hello.
user
Hello. How can I aid you at this moment?
assistant
My name is Gregory Jackson and I want change my reservation. Can you please help me?
user
Sure, I am here to help you. Please give me a moment to check your reservation status.
assistant
Ok, take your time.
user
Gregory Jackson, there is no active reservation found under your name in our database.
assistant
Thank you for the information.
user
Thank you for opting us.
assistant