Hello.
user
Hello. How may I assist you?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
may I know your name please to check the status of your reservation?
assistant
I am James Roberts.
user
James Roberts, no reservation has been found on your name in our database.
assistant
No problem, thank you for the information.
user
Thank you for choosing us.
assistant