Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation which I had done last month. Can you please help me?
user
Sure, may I know the name to check for the status?
assistant
Thank you for asking. The ticket is reserved under the name Matthew Rodriguez.
user
Please be on hold, I will get back to you in a minute.
assistant
Sure, I will wait for your response.
user
Thank you for waiting. Here, there is a active reservation have found and I have cancelled it successfully.
assistant
Thank you for cancelling my ticket. I appreciate your quick response.
user
Thank you for reaching us.
assistant