Hi, myself Daniel Rodriguez.
user
Hello Daniel, which service you are expecting from my side?
assistant
I'm looking for cancellation service, will you provide that?
user
Yes, we do.
assistant
Last week I have booked a ticket to Boston. But, due to some health issues my doctor prescribed me not to do journeys for a month. So I want your help in cancelling my reservation.
user
Sad to hear this Daniel, Sure, I will help you in cancelling, wait for a moment please, to check your reservation status.
assistant
Sure, take your own time. I will be online.
user
But Daniel, I did not find any reservation with your name.
assistant
Oh! That's ok, may be I have done a wrong booking. I will check it once and get back to you later. Thank you anyways.
user
My pleasure Daniel. Take care of your health.
assistant
Sure, thank you.
user