Hi.
user
Hello. How may I assist you today?
assistant
Can you please help me in cancelling my reservation?
user
Sure, I will help you. Please help me with your name.
assistant
Thank you, I am Brandon Jackson.
user
Please allow me a minute. Brandon Jackson, I am really sorry to inform you that there is no booking found on your name to cancel as per your request.
assistant
Ok, no problem. Thank you.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant