Hello. I am Brian King.
user
Hello, how may I aid you today?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, I am here to help you out. Please allow me a moment to check the reservation details on your name.
assistant
Ok, take your time.
user
Sorry Brian King, there is no active reservation on your name in our database.
assistant
That's ok. Anyways, thank you for checking.
user
Thank you for reaching us.
assistant