Hello.
user
Hello, may I know your name please?
assistant
I am Jessica Scott.
user
Yes, how can I help you?
assistant
Actually, I want to cancel my recent reservation, because of some urgent work.Can you help me out?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found by your name.
assistant
That's fine.
user
Do you want to have any more information please?
assistant
Thank you, but I don't want.
user
Thank you and have a nice day.
assistant