Hello.
user
Hello, how can I help you today?
assistant
I need your assistance about modification of my reservation which I have done long back to travel in the next month to New York but all of sudden my schedule got postponed to some other as on of my relative got expired last night. Can you please help me about that changing?
user
Sure, I am here to help you with that.
assistant
Thank you for considering my request.
user
Can you please provide the name on which you have done the reservation previously?
assistant
Sure, my name is Gregory Martinez.
user
Please wait a moment.
assistant
Sure.
user
Sorry to inform you Gregory Martinez, there is no reservation found with your name in our records.
assistant
Not an issues with that one, thank you for your information.
user
Thank you for opting us, have a nice day.
assistant