Hello.
user
Hello, how can I help you today?
assistant
Suddenly, I am fallen sick. So, I want to cancel my reservation. Can you please help me with it?
user
Sure, can you share you name please?
assistant
John Brown here.
user
Sorry, no reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for contacting us.
assistant