Hello.
user
Hello. How may I help you?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
May I know your good name please?
assistant
Sure, my name is Katherine Miller.
user
Please give me a moment.
assistant
Sure, I will wait for your information.
user
We found a reservation with your given name and it has been cancelled successfully.
assistant
Thank you for the help.
user
Thank you for approaching us.
assistant