Hello.
user
Hello. How may I help you today?
assistant
I am Laura Hernandez, I want to cancel my reservation as my plan to meet uncle is cancelled.
user
Please wait for a while, let me check the status of your reservation.
assistant
Sure.
user
I found your reservation with your name, would you like me cancel it?
assistant
Sure.
user
Ok, your reservation is cancelled successfully.
assistant
Thank you for helping me.
user
Welcome.
assistant