Hello.
user
Hello.
assistant
Myself Jerry Turner.
user
Jerry Turner. How can I help you?
assistant
I would like to cancel my recent reservation, will you help me with that?
user
Jerry Turner, can you me a minute?  let me check the data base.
assistant
Thank you for accepting my request, I will wait for your response.
user
Sorry to inform that there is no name by Jerry Turner.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user