Hello.
user
Hello, how may I assist you?
assistant
I am Andrew Hill. As the holiday trip got postponed I want to cancel my reservation. Can you please help me?
user
Sure, we are here to make customers happy. Wait a moment.
assistant
Ok.
user
No reservation found with your name.
assistant
Ok, thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant