Hello.
user
Hello. How may I guide you today?
assistant
Myself Dennis Collins. I need to cancel my recent reservation due to health checkup, can you please help me out?
user
Sure, I will help you with that. Please wait for a while.
assistant
Thank you for accepting my request.
user
I  cancelled your ticket successfully under your name.
assistant
Thank you for cancelling my reservation.
user
Thank you for contacting us, have a great day.
assistant