Hi.
user
Hello. How may I help you?
assistant
Can you please help me with changing my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
My name is Christine Jones.
user
Thank you. Please be online for a while. I will check your reservation status and get back to you.
assistant
Ok.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
That's ok, thank you.
user
Welcome Christine Jones.
assistant