Hello. I am Gregory Campbell.
user
Hello, how can I assist you today?
assistant
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
user
Sure, I will help you with that. Please wait a while.
assistant
Ok.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Ok, please cancel.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us, Have a blissful day!.
assistant