Hello.
user
How can I assist you today?
assistant
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name?
assistant
Ticket was reserved on the name Anna THompson.
user
Ok, wait for some time I will check the reservations on your name and get back to you.
assistant
Take your time.
user
Thanks for waiting there is no reservation found on your name.
assistant
No issues. Thank you for checking.
user
Thanks for approaching us.
assistant