Hello.
user
Hello, how may I help you?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, may I know your name?
assistant
Thank you for accepting my request, I have reserved on the name of Samantha Miller.
user
No reservation found on your name.
assistant
Oh! I think it might be cancelled by my cousin. Anyway, thank you for checking.
user
Thank you for reaching us.
assistant
Welcome.
user