Hi.
user
Hello.
assistant
My name is Dorothy Hernandez.
user
How may I help you Dorothy?
assistant
I have changed my plan to travel to Detroit, so I want to change my existing reservation.
user
Sure, please give me a minute. I will check and get back to you very soon.
assistant
OK.
user
There is no reservation in my records. Thank you to approach our agency.
assistant
You are welcome.
user