Hello.
user
Hello, how may I assist you?
assistant
I am Jonathan Wilson. I want to change my existing reservation because there is some changes I want to make. Can you help me?
user
Sure, I will help you in amend the reservation. Please wait a moment.
assistant
Sure, I will wait.
user
Sorry Wilson, there is no reservation found on your name in our data base.
assistant
Ok, no problem may be it is been changed before only. Anyways thank you for assisting me.
user
Thank you for reaching us.
assistant