Hello.
user
Hello, how may I serve you at this moment?
assistant
Can you aid me to cancel my reservation due to emergency?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Jonathan White here.
user
Sorry, we did not find any reservation on your name.
assistant
Thank you for the help.
user
Thank you for choosing us.
assistant