Hello.
user
Hello, how may I help you?
assistant
I want to change my reservation due to some work at Office, so please help me in changing.
user
Sure, I will help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure, please check the reservation on the name of Samuel Phillips.
user
Can I know your name?
assistant
I have mentioned above.
user
Ok Samuel, there is no active reservation found with your name.
assistant
No issues, thank you.
user
Most welcome.
assistant