Hi.
user
Hello, how can I assist you?
assistant
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, may I know your name to process further.
assistant
I am Angela Hill.
user
Just wait for a moment let me check your reservation.
assistant
Sure.
user
Thank you for waiting, We regret to inform you that there are no flights found on your name.
assistant
Ok fine, thanks for your assistance.
user
Thank you for choosing us.
assistant