Hi, Larry Lewis here.
user
Hello Larry, how may I guide you?
assistant
I want to cancel my reservation as I have to prepare for my exam, could you please help me in cancelling my reservation?
user
Sure Larry, I am here to help you. Let me check your reservation in our database.
assistant
Sure.
user
Sorry to inform that no reservation is found on your name in our database.
assistant
No problem, anyway thank you for checking.
user
You are welcome, thank you Larry for contacting us.
assistant