Hello.
user
Hello. How can I assist you?
assistant
I want to change my existing reservation, as my health is not good to travel. Can you please help me with this?
user
Yes, I can help you. Can I know your name for checking your reservation?
assistant
I am Katherine Lee.
user
Ok, can I know your new travelling dates for this journey?
assistant
I planned to travel on 01/12 and 01/14.
user
Ok, could you share me your nearest airport codes?
assistant
My airport codes are EWR and IAH.
user
Give me a moment.
assistant
Sure.
user
I have found a flight ticket with a price of 100 and 1 connection. Can I proceed to booking?
assistant
Yes, please confirm my booking.
user
Ok, your ticket is booked.
assistant
Thank you for your assistance.
user
Thank you for reaching our agency.
assistant