Hello.
user
Hello. In which way I can aid you today?
assistant
I want to cancel my recent reservation. Can you help me out?
user
Sure, I will aid you with that. May I know your name for further process?
assistant
Charles Perez.
user
There is no previous reservation available under your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for reaching us.
assistant