Hello.
user
Hello, how may I help you?
assistant
Due to health issues, I couldn't make my journey. Can you please cancel my reservation?
user
Sure, I will help you. May I know your name please to check your reservation status?
assistant
Please check with the name Debra Garcia.
user
Debra, no reservation has been found on your name in our database.
assistant
Its ok, no issues. Thank you for the information.
user
Thank you for choosing us.
assistant