Hi.
user
Hello, how can I help you?
assistant
I am Benjamin Hernandez. Can you help me in cancelling my recent reservation, as there is heavy rainfall at my place?
user
Please wait a while.
assistant
Sure, I will stand by.
user
Sorry to say, there is no reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for opting us.
assistant