Hello, I am Jonathan Williams.
user
Hello, how may I assist you at this moment?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am here to help you. Please wait for a while. Thanks for your time, there is no reservation found in your name.
assistant
Sure. No problem, thank you for the information.
user
Thank you for choosing us.
assistant