Hello.
user
Hello.
assistant
I am James Turner.
user
How can I assist you?
assistant
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
user
Sure, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
That's ok. Anyways, thank you.
user
Thank you for approaching us.
assistant