Hello.
user
Hello. How may I help you today?
assistant
I am Jennifer Green, I would like to change my recent reservation because of some personal work, can you help me with this?
user
Sure, I am happy to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
Sorry to inform you that, there is no reservation found on your name in our database.
assistant
That's fine, thanks for your information anyways.
user
Thank you for approaching us.
assistant