Hello.
user
Hello, how can I help you today?
assistant
I need to cancel my reservation due to bad weather condition, can you aid me?
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Can you please share me your name?
assistant
Emma White.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
No problem, thank you.
user
Thank you for reaching us, have a nice day.
assistant