Hello.
user
Hello, how can I help you?
assistant
I want to book a direct flight to Phoenix to meet my grandparents, can you please help me?
user
Sure, can I know the travel dates please?
assistant
I want to travel on 01/20 and need to return on 01/22.
user
Could you provide the airport codes please?
assistant
My source is at Los Angeles, CA-LAX and destination is at Phoenix, AZ-PHX.
user
May I know your name to proceed further?
assistant
I am Robert Harris.
user
There is a flight with connection 1 and price is 300, can I book it?
assistant
Do not proceed with booking. I have requested you for direct flight.
user
Sorry, there are no direct flights.
assistant
Ok, no problem.
user
Thank you for approaching us.
assistant
Thank you.
user