Hello.
user
Hello, how may I aid you?
assistant
I am Lisa Wright. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Thank you. Take your time.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Oh! It may not be booked properly due to server issues.
user
Thank you for reaching us, have a nice day.
assistant
Anyway, thank you for your help.
user