Hello.
user
Hello, how can I help you?
assistant
Myself Andrew Hill. Due to some urgent meeting, I am going to cancel my reservation. Can you please help me for this?
user
Please wait a while.
assistant
Ok, I will wait for your response.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Not an issue, anyhow thank you very much for your information.
user
Thank you for contacting us.
assistant
You are welcome.
user