Hello.
user
Hello. How may I help you out?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, I will help you in cancelling the reservation. May I know your name please?
assistant
I am Sandra Williams.
user
Sorry, there are no reservations found.
assistant
No worries, thank you for the information.
user
Thank you for reaching us.
assistant