Hello.
user
Hello. How can I help you today?
assistant
I am Kathleen Harris. I am planning to cancel my reservation, can you help me?
user
Yes, I can help you. Give me a moment.
assistant
Ok.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your immediate response.
user