Hello.
user
Hello, how may I aid you?
assistant
Rachel Hernandez here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I will help you. Please wait for a while.
assistant
Thanks. Ok, I will wait.
user
Thanks for your time, there is no reservation found in your name to change.
assistant
Anyway, thanks for the information.
user
Thank you for opting us.
assistant