Hello.
user
Hello. How can I help you today?
assistant
Due to some urgent meeting, I am going to cancel my reservation. Can you please help me for this?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I know your name please for checking your reservation status.
assistant
Myself Amanda Lee.
user
Sorry, no reservation is found on your name in our database.
assistant
Not a big problem, anyhow thank you very much for your information.
user
Thank you for reaching us.
assistant