Hello.
user
Hello.
assistant
I am Nicole Moore.
user
How may I assist you?
assistant
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
user
Sure, I am here to help you with that.
assistant
Sure, thank you.
user
Wait a moment please, let me check with that. Nicole Moore, we regret to inform you that there is no reservation found on your name in our records.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant