Hello.
user
Hello, how may I aid you?
assistant
I am Kevin Lewis. I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
user
Ok, please wait a minute. I'll check and let you know.
assistant
Sure.
user
Sorry, there is no reservation with your name.
assistant
It's fine. Anyway, thank you for your help.
user
Most welcome. Please visit again.
assistant