Hello, I am Donald Edwards.
user
Hello, how can I be of your helping hand?
assistant
I want to change my existing reservation due to some health issues, can you please help me with that?
user
Sure, we are here to help you. Please give me a moment to check your details.
assistant
Sure.
user
Unfortunately there is no reservation exist on your name to do modification.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for contacting us.
assistant