Hi, I am Jessica Mitchell.
user
Hello, how may I aid you today?
assistant
I am a planning to visit New York, due to an emergency work.It has been postponed.I would like to change my existing reservation. Can you please help me with changing?
user
Sure, we are here to help you. Please hold a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Ok, no issues. Thank you.
user
Thank you for approaching us.
assistant