Hello, I am Dennis Johnson.
user
Hello, how may I serve you today?
assistant
Due to bad weather, match has been postponed. Can you help me out in changing my existing reservation?
user
Sure, please hold a moment, let me check your reservation with us and let you know.
assistant
Sure.
user
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
assistant
OK, no problem. Thank you for the information.
user
Thanks for your interest, have a great day ahead.
assistant