Hi.
user
Hello, how may I oblige you?
assistant
I am Dennis Brown. I would like to go for religious festival with my family, but it was cancelled suddenly. Can you help me in my cancellation?
user
Sure, I will help you on that.
assistant
Thank you.
user
Please give me a moment to check your details.
assistant
Sure, I will wait for your response.
user
Sorry Dennis, there is no reservation exist on your name to cancel further.
assistant
Not an issue, thank you for your kind information.
user
Thank you for selecting us.
assistant