Hello.
user
Hello, how can I assist you for the day?
assistant
I am Cynthia Roberts. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Ok. Sorry, no reservation found with your name.
assistant
No, please check once again because I did not get any cancelled receipt.
user
You will get within 30 mins.
assistant
Are you playing games with customers, you have to give proper replay to my request. Anyway, thank you for your time.
user
Sorry, for inconvenience. Thank you for reaching us.
assistant