Hello, I am Mary Wilson.
user
Hello. How may I aid you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
Wait a moment please.
assistant
Sure.
user
Mary Wilson, we haven't found any reservation under your name in our database.
assistant
That's not a big problem.
user
Thank you for choosing us.
assistant
Thanks for your inforamation.
user