Hello.
user
Hello. How may I oblige you today?
assistant
I want to cancel my recent reservation, due to some health issues. Can you help me with this?
user
Sure, I am here to help you. Can you please provide me your name?
assistant
Sure, I am Ronald Davis.
user
Thanks for providing your name. We regret to inform you that, there is no active reservation found on your name to cancel.
assistant
Ok, Thank you for your help.
user
Thank you for reaching us.
assistant