Hello.
user
Hello. How can I assist you today?
assistant
I will be cancelling my reservation due to some issues with my company, can you help me?
user
Sure, will you please provide your name for checking your reservation?
assistant
Myself Rachel Robinson. Please check and inform the status of my tickets.
user
Please give me a moment.
assistant
Sure.
user
Thank you for waiting. Unfortunately, there is no reservation is found under your name.
assistant
That is fine, thank you for your assistance.
user
Welcome, have a great day.
assistant
You are most welcome.
user