Hi. This is Andrew Scott.
user
Hello, how may I help you?
assistant
I want to change my reservation, which is reserved earlier. Due to the sudden change in my trip plan. Can you help me with that?
user
Sure, please wait a minute.
assistant
Ok, take your possible time.
user
There is no reservation on your name.
assistant
That's ok, Not an issue.
user
Thank you for reaching us.
assistant
Thanks for your information.
user