Hello, my name is Margaret Gonzalez.
user
Hello, how can I aid you?
assistant
I made a reservation earlier this weak, but I have to cancel it.
user
OK, please wait for a moment I will check and revert you.
assistant
OK, I will wait.
user
Can you please send me your flight number? No reservation found on your details.
assistant
That's not a problem, thank you.
user
Thank you.
assistant