Hello.
user
Hello. How may I assist you now?
assistant
My name is Steven Walker, I want to cancel my reservation as my plan to meet my friend is cancelled. Can you help me with that?
user
Ok, please allow me to check with your previous booking.
assistant
Sure.
user
Your reservation is successfully cancelled. Thank you for choosing our services.
assistant
Thank you for your service.
user
Most welcome.
assistant