Hello.
user
Hello, how may I aid you today?
assistant
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me?
user
Sure, may I know your good name please?
assistant
Linda Thomas is my name.
user
Ok, please wait a while.
assistant
Sure.
user
Thank you for waiting. Unfortunately we didn't found any reservation by your name.
assistant
That's not an issue. Thanks for your prompt response.
user
Thank you for picking us.
assistant