Hello.
user
Hello, how may I aid you?
assistant
I am Anthony Perez. I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my ticket?
user
Sure, please wait a moment I will check your details and proceed further.
assistant
Ok.
user
Sorry to say, there is no reservation on your name in my database.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a nice day.
assistant
Thank you for your service.
user