Hello.
user
Hello. How can I aid you?
assistant
I want to change dates in my existing reservation, can you please help me?
user
Sure, may I know the name to check for the status?
assistant
Myself Patricia Roberts.
user
Sorry, there is no active reservation has been found under your name in our database to amend it.
assistant
No issue, anyway thank you for checking.
user
Thank you for reaching us.
assistant