Hi.
user
Hello. How may I guide you today?
assistant
I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you with that. May I know your name please?
assistant
Myself Nicholas Jones.
user
Please wait for a minute, I will get back to you.
assistant
Ok, I will wait.
user
I am sorry to say that there is no reservation found under your name.
assistant
Ok, thanks for your information.
user
Thank you for reaching us.
assistant