Hello.
user
Hello. How may I help you out?
assistant
I am Scott Anderson. I would like to change my existing flight reservation that has been booked earlier this week. Could you please help me out in re modifying my dates in the existing reservation?
user
Sure, I will help you in changing the ticket.
assistant
Glad to hear that.
user
Please wait for a while. Sorry, there are no reservations found in our database.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant