Hello.
user
Hello, how may I provide service to you?
assistant
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Will you help me with that?
user
Sure, we will help you with that.
assistant
Thank you for accepting my request.
user
Please let me know your name for further process.
assistant
Myself Nicholas Hill.
user
Ok, please hold on for a moment.
assistant
Ok, I will wait.
user
Sorry, we could not find any reservation with your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for approaching us.
assistant