Hi. I am Amy Hernandez.
user
Hello, how can I help you today?
assistant
I want to reschedule my recent reservation as my plan for an adventure trip got postponed. Can you help me?
user
Ok, let me check with your previous reservation first.
assistant
Sure.
user
Sorry Amy, no reservation was found by your name.
assistant
No issue, thank you.
user
Thank you for choosing our services. Have a great day ahead.
assistant