Hi. I am Barbara Carter.
user
Hello, how may I aid you?
assistant
I had planned to go on a vacation, but it was postponed due to some personal reasons. Can you change my existing reservation?
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for being patient. Unfortunately there is no reservation found by your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for reaching us.
assistant