Hello.
user
Hello. How can I aid you?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I am very glad to help you in cancelling your reservation.
assistant
Thank you.
user
Please allow me a moment.
assistant
Sure.
user
May I know your name as I need to check your reservation status in our records to cancel it.
assistant
Yes, I am Laura Walker here.
user
Thank you. Sorry Laura, there is no reservation have been found under your name in our database to cancel it.
assistant
Ok, not a problem.
user
Thank you for reaching us. Have a great day.
assistant
Thank you for your information.
user