Hello.
user
Hello. How may I render you at this moment?
assistant
Can you please change my reservation, due to an emergency?
user
Sure, can you please provide me your good name?
assistant
My name is Joshua Carter.
user
Ok, please wait for few minutes.
assistant
Sure.
user
We found reservation on your name. Can you please share me your new departure and arrival dates?
assistant
My journey dates are on Dec 13th and 15th.
user
Ok, may I know your airport codes please?
assistant
My airport codes are, SFO to IAH.
user
Do you need a lay by in between the journey?
assistant
I prefer one lay by in my journey.
user
There are no flights found on your requested dates.
assistant
Ok, no problem.
user
Thank you for reaching us.
assistant
Thank you.
user