Hello, my name is Joshua Anderson.
user
Hello. How may I render you today?
assistant
I intend to cancel my reservation as my examinations got cancelled. Can you help me with it?
user
Sure, please wait a moment I will check the reservation list.
assistant
Sure.
user
Thanks for waiting, unfortunately there is no reservation found on this name.
assistant
That's ok, thank you.
user
Thanks for availing us.
assistant