Hello.
user
Hello, how can I aid you?
assistant
I am Matthew Edwards, I want to cancel my ticket has my plan to meet my friend is cancel. Can you help me with that?
user
Sure, I will help you. Please stand by.
assistant
Sure.
user
Thanks for waiting. I regret that there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you.
assistant