Hello. I am Timothy Hill.
user
Hello, how can I assist you for the day?
assistant
I would like to change my existing reservation, due to rainfall my seminar has been postponed. Could you please help me?
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant