Hi. This is Nancy Hernandez.
user
Hello, how can I help you today?
assistant
Please help me in cancelling my reservation, As I have an urgent work at my office on the travel date. Can you help me in that?
user
Sure, please wait a moment.
assistant
Thank you for your response.+. Sure, I will wait.
user
Sorry to inform, no reservation found with your name.
assistant
That's ok, Thanks for your kind information.
user
Thanks for reaching us.
assistant