Hello.
user
Hello, how may I help you?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. Margaret Clark here.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
Ok, not an issue. Thank you for the information.
user
Thanks for contacting us.
assistant