Hello, I am Thomas Taylor.
user
Hello, how can I assist you for the day?
assistant
 I would like to amend my reservation to the next following month, could you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Take your time.
user
Sorry, we found no reservation on your given name.
assistant
No issues. Thank you for checking.
user
Thank you for reaching us.
assistant
You are welcome.
user