Hello.
user
Hello, how may I help you?
assistant
I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from IAH?
user
 I am here to help you with your concern. Sure, can you please let me know your trip dates?
assistant
I would like to take off on May 15 and return on May 17.
user
Would you like to fly with connecting flight or direct flight?
assistant
I am looking for a connecting flight.
user
Do you have any other preferences?
assistant
No.
user
 Could you help me with your name please? So, I can check for the flights availability.
assistant
My name is Betty White.
user
We found an airline: Delta, flight number: 1017 and price is 100 with one connection. Shall I proceed to book?
assistant
Yes, please proceed with the booking.
user
Your flight ticket has been booked.
assistant
I appreciate your help, thank you.
user
Thank you for reaching us.
assistant
You are welcome.
user