Hello.
user
Hello.
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I am glad to help you. May I know your name?
assistant
My previous reservation has done with my name Paul Scott.
user
Please hold on for a while, let me check our website.
assistant
Sure, take your own time.
user
Sorry Paul, no reservation is found by your name.
assistant
Ok, not an issue. May be something went wrong while booking.
user
Thank you for contacting us.
assistant
Thank you for providing information.
user