Hello, I want to cancel my existing reservation.
user
Hello. May I know your name?
assistant
Sure, I am Richard Miller.
user
Ok, please wait for a while, I will check the existing reservation on your name.
assistant
Ok.
user
Thank you for waiting, we are happy to say that there is a reservation found on your name and it is cancelled successfully.
assistant
Ok. Thanks for the service.
user
Thank you for reaching us.
assistant