Hello.
user
Hello, how may I assist you today?
assistant
Can you please help me in cancelling my recent reservation, as my soccer match got cancelled.
user
Sure, we are here to help you.
assistant
Please help e with this? Thank you.
user
Kindly mention your name to proceed?
assistant
My name is George Edwards.
user
Please wait.
assistant
Ok.
user
Thank you for your time, we have found a reservation on your name and cancelled successfully.
assistant
Ok, thank you for your service.
user