Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in cancelling my recent reservation? As my health is not in good condition to do journeys.
user
Sure, can I know your name please?
assistant
Sure, my name is Kenneth Lewis.
user
Ok, wait a moment please.
assistant
Sure, I'll wait.
user
Sorry Lewis, there is no reservation found on your name.
assistant
That's ok, thank you for giving the information.
user
Thank you for approaching us.
assistant