Hello.
user
Hello.
assistant
Eric Evans here.
user
How can I assist you today?
assistant
I want to cancel my recent reservation due to some health issues, can you please help me in that?
user
Sure, I am gleeful to help you. Please allow me a moment to check ur name in our database to cancel it.
assistant
Ok, take your time.
user
Thank you for waiting.'. Sorry Evans, there is no reservation found under your name in our records.
assistant
That's ok, no problem. Anyway thank you for the information.
user
Thank you for reaching us.
assistant