Hello.
user
Hello. How can I help you today?
assistant
I want to change my current reservation due to heavy rains in Atlanta, can you help me please?
user
Sure, I am here to help you. May I know your name?
assistant
My name is Debra Martinez.
user
Sorry, there is no reservation found with your name to change your existing reservation.
assistant
That's ok, thank you for assisting me.
user
Thank you for choosing us.
assistant