Hello.
user
Hello, how can I useful to you?
assistant
I want to cancel my recent reservation due to postpone of my exams. Can you help me with that?
user
Sure, we are here to help you.
assistant
Thank you.
user
Can I have your name please to check your details in our database?
assistant
I am Benjamin Baker.
user
Ok, let me check your details and I will revert to you with the current status.
assistant
Sure.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for aiding me.
user
Thank you for reaching us.
assistant