Hi.
user
Hello.
assistant
Mark Edwards here.
user
How can I assist you at this moment?
assistant
Can you cancel my flight ticket reservation? As my cricket match is been postponed duet to bad weather in New York.
user
Sure Mark, I will help you with that.
assistant
Ok.
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Mark Edwards, no reservation has found under your name to cancel.
assistant
Not a problem. May be it is already cancelled by my brother. Thanks for checking.
user
Thank you for choosing us, have a good day.
assistant