Hi.
user
Hello, how can I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name?
assistant
My name is Frank Harris.
user
There is no reservation found under your name to cancel.
assistant
Ok, No issues, thank you.
user
Thank you for choosing us.
assistant