Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
May I know your good name?
assistant
Sure, please check the reservation with my name Amanda Anderson.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name in the airline database.
assistant
I will check my mail once again to check whether my ticket has booked or not. Anyway, thank you for your valuable time.
user
Thank you for reaching us.
assistant