Hi,.
user
Hello.
assistant
I am Michael Rodriguez.
user
How shall I aid you now?
assistant
Could you help me out in cancelling my reservation?
user
Sure, please standby.
assistant
Sure.
user
Thanks for being patience.
assistant
Ok.
user
Sorry, no reservation found on your name.
assistant
Ok, not a problem. Thank you for help.
user
Thank you for choosing us.
assistant