Hi, I am Nicholas Davis.
user
Hello, how may I assist you?
assistant
Owing to an emergency, my FIFA tournament has been cancelled. So I request you to cancel my existing reservation?
user
Sure, please hold on.
assistant
Sure.
user
Thank you for your valuable time. No reservation found on your name.
assistant
Ok, no worries at all. Thank you for your assistance.
user
Thank you for reaching us.
assistant