Hi.
user
Hello, how can I serve you today?
assistant
Owing an emergence, I want to change my existing reservation. Can you please help me with it. ?
user
Sure, may I know your good name?
assistant
My name is Raymond King.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for opting us.
assistant