Hello.
user
Hello, how may I aid you today?
assistant
I would like to change my recent reservation, willy you help me with that?
user
Sure, may I know your good name?
assistant
Thank you for accepting my request, myself Ashley Garcia.
user
Ok, please wait for a minute.
assistant
Sure, I will wait.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant