Hello.
user
Hello. How may I help you?
assistant
Thomas Johnson here. Can you help me to find a flight from CLT to PHL?
user
Ok, may I know your travel dates?
assistant
My travelling dates are 03/17 and 03/19.
user
There is a connecting flight-1020 of Southwest airline, shall I proceed?
assistant
You can proceed.
user
Ok, your ticket has been done.
assistant
Thanks for your help.
user
Welcome Thomas Johnson.
assistant