Hello.
user
Hello.
assistant
I am Ronald Robinson.
user
How can I assist you today?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Sure.
user
Ronald, there is no reservation found under your name.
assistant
That's fine, thank you for your service.
user
Thank you for contacting us.
assistant