Hi.
user
Hello, how can I assist you today?
assistant
Kenneth Taylor here. Due to some adjustments in my hometown, I just want to change my recent reservation.
user
Please give me a minute, I will check it out whether you reservation is existed or not.
assistant
Ok, fine.
user
Sorry, there is no reservation found under your name.
assistant
That's fine, thank you for checking my details.
user
You are welcome. Thank you for reaching us.
assistant