Hi.
user
Hello, how may I aid you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name?
assistant
My name is Michael Adams.
user
Please wait for a moment to check your details.
assistant
Sure.
user
Sorry to say, no reservation found on your name.
assistant
Ok, No issues, thank you.
user
Thank you for reaching us.
assistant