Hello.
user
Hello. How may I help you out?
assistant
I have planned a trip with my students to enjoy the holidays in water world but some of the students were effected with health issues, so I would like to change my reservation. Can you please help me out with that?
user
Sure, I will help you out in changing the reservation.
assistant
Thank you.
user
May I know your name please?
assistant
Sure, my name is Sandra Campbell.
user
Sorry, there are no reservations found in our database.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for reaching us.
assistant