Hello.
user
Hello. How can I aid you today?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, I can help you with that.
assistant
Thank you. Sure, please check the reservation with my name Jack Jones.
user
May I know your name for checking your previous reservation status? Ok, please wait a moment, I will check your reservation status.
assistant
Sure, take your time.
user
There is no previous reservation found on your name.
assistant
It's ok fine, no problem. Anyway, thank you for your time.
user
Thank you for reaching us, have a good day.
assistant