Hello,.
user
Hello, how may I assist you?
assistant
Jennifer Harris here. I want to cancel my recent reservation, as my exam got cancelled. Please help me with cancellation.
user
Sure, please wait for a while. I will check the status and revert you.
assistant
Ok, take your time.
user
It's unfortunate that there is no reservation found by this name.
assistant
That's fine, thank you for the response.
user
Thank you for picking us.
assistant