Hello.
user
Hello, how may I aid you?
assistant
Myself Carol Baker.
user
Nice meeting you Baker.
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
Please wait for a while, let me check your previous reservation status.
assistant
Ok, I will wait for your response.
user
Sorry Baker, we couldn't find any reservation on your name in our records.
assistant
Ok, not an issue. I will find an other alternate to cancel my ticket.
user
Thank you for approaching us.
assistant
Thank you for your information.
user