Hi.
user
Hello.
assistant
I am Jeffrey Turner.
user
How may I assist you today?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
user
Please hold a moment, let me check with your details.
assistant
Sure.
user
Sorry, there are no active reservation to cancel on your name in our database.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for reaching our service.
assistant