Hello.
user
Hello. How can I help you?
assistant
I need to change my reservation due to my planned event got postponed so please help me with that.
user
Sure, I will help you. May I know your name please?
assistant
Thank you. Sure, myself Virginia Johnson.
user
There is no reservation on your name in our database.
assistant
Oh! It may not be booked properly.
user
Thank you for opting us.
assistant
Anyway, thank you for your time.
user