Hello, I am Gary Hill.
user
Hello, how can I serve you today?
assistant
My exams has been postponed, I want to alter my reservation. Can you please help me with it?
user
Sure, I am happy to help you. Please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, not an issue,.
user
Thanks for choosing us.
assistant
Thank you.
user