Hello.
user
Hello.
assistant
Jessica Hill here.
user
How can I assist you at this moment?
assistant
Due to some reason, I am unable to travel. Can you cancel my ticket?
user
Sure, I will help you with this.
assistant
Thanks.
user
Jessica Hill, there is no active reservation found under your name in our database.
assistant
Ok. Thank you to inform me.
user
Thank you for contacting us.
assistant