Hello. I am Jacob Perez.
user
Hello, how may I assist you today?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you help me with cancelling?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for opting us.
assistant