Hi.
user
Hello, how may I assist you?
assistant
Myself Paul Hill.
user
Yes Hill, how may I help you?
assistant
Actually, Yesterday night I have reserved my ticket with UA airlines. Suddenly the vacation has been cancelled. Can you please help me in cancelling my reservation?
user
Sure, I'm happy to help you.
assistant
Ok.
user
Please hold for a moment, let me check in our data base.
assistant
Sure, I'll be waiting.
user
Sorry to inform you Hill, there are no flight ticket reserved on your name.
assistant
I think I have done some thing wrong in reserving a ticket for me. Anyway, thank you for the information.
user
May be, you have given a wrong name while booking a ticket. Thank you for choosing us. Have a good day.
assistant