Hi,.
user
Hello, how may I assist you today?
assistant
Previously I have planned for an Adventures trip at Washington which got postponed for now, So I want to reschedule my existing reservation. Can you please help me out with this?
user
Sure, I am happy to help you. Can you please provide your name on which the ticket has been reserved, so that I can check the status and let you know.
assistant
Sure, the reservation was done on the name Benjamin Martin.
user
Ok, please wait a minute I will get back to you.
assistant
Sure.
user
Thank you for waiting, sorry to say to reservation found with your name.
assistant
That's fine.
user
Thank you for availing us, have a nice day.
assistant
Thanks for the assistance.
user