Hello.
user
Hello.
assistant
I am Betty Hall.
user
What help do you need from our travel agency?
assistant
I would like to cancel my recent reservation, can you help me with this?
user
Sure, I am gleeful to help you with the ticket cancellation.
assistant
Thanks for your quick response.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry to inform you, there is no active reservation found with your name in the confirmation chart list to cancel your ticket.
assistant
That's fine, thanks for your information.
user
Thank you for choosing our agency.
assistant