Hello.
user
Hello, how may I render you today?
assistant
I am Andrew Carter. Due to some emergency problem, I need to cancel my reservation. Can you help me?
user
Please give me a moment, let me check your reservation and revert to you.
assistant
Sure.
user
Unfortunately, there is no reservation found with your provided name.
assistant
No problem. Thank you.
user
Thank you for visiting us.
assistant