Hello.
user
Hello, how can I help you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with that?
user
Sure, may I know your name please?
assistant
Jennifer Williams here.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Fine. Thank you for your prompt service.
user
Thank you for opting us.
assistant