Hi.
user
Hello. How can I assist you?
assistant
I want to change my reservation due to some health issues. Can you please help me with that?
user
Sure, I am glad to help you in changing the ticket details.
assistant
Thank you.
user
May I know your name please?
assistant
I am Carol Robinson.
user
Ok, please wait a minute.
assistant
Ok.
user
Sorry for the trouble, I have not found any reservation on your name to change the ticket details.
assistant
Ok, no problem. Thank you.
user
You are welcome. Thank you for reaching us.
assistant