Hello.
user
Hello, how can I assist you today?
assistant
My business meeting got postponed as of now due to some technical issue, so I want you to do some changes in my existing reservation. Can you help me out?
user
Sure, we are here to help you.
assistant
Thank you.
user
May I know your name for further process?
assistant
Sure, my name is Emma Mitchell.
user
Wait for some time. There is no reservation found on your name.
assistant
Ok, no worries. Thank you for your information.
user
Thanks for choosing us.
assistant