Hello.
user
Hello, do you need any help from us?
assistant
I am Sarah Adams, want to alter my reservation dates. Can you please help me?
user
I am happy to help you.
assistant
Thank you.
user
Please allow me a moment.
assistant
Ok.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
That's fine, thank you.
user
You are welcome, have a great day.
assistant