Hi.
user
Hello, do you need any help from us?
assistant
I want to change my trip dates of existing reservation as my plan to go for an adventure trip got postponed. Can you help me?
user
Sure, could I have your name please?
assistant
I am David Hall.
user
Ok, please allow me a moment.
assistant
Sure.
user
Sorry, there is no reservation with your name in our portal to make changes.
assistant
Ok fine, thanks for your response.
user
You are welcome, have a great day.
assistant