Hi.
user
Hello, how can I guide you for today?
assistant
My exams got postponed, can you please help me in changing my existing reservation?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
I am Amy Moore.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you.
user
Thank you for opting us.
assistant