Hello, I am Eric Brown.
user
Hello, how may I support you?
assistant
Can you please assist me in cancelling my reservation as the meeting which I have planned to attend got postponed?
user
Sure. Please, wait.
assistant
Ok.
user
Thank you for being patience, there is a reservation found on your name. Shall I cancel?
assistant
Yes, you can cancel.
user
Your reservation has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant