Hello.
user
Hello. How can I help you?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
user
Sure, please mention your name to check your reservation details in our database.
assistant
Sure, my name is Elizabeth Lopez.
user
Ok, please wait for a while.
assistant
Ok, I'll wait.
user
Sorry, I did not find any reservation by your name in our database.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for choosing us.
assistant