Hi.
user
Hello. How can I assist you?
assistant
I am Michael Scott. Can you help me for cancelling my recent reservation?
user
Sure, please give me a minute.
assistant
Ok, I will wait for your reply.
user
Scott, there is no reservation available on your name.
assistant
Oh! It's ok, no problem.
user
Thank you for reaching us.
assistant
It's my pleasure.
user