Hi.
user
Hello.
assistant
Patrick Allen here.
user
Allen, how can I help you?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I will help you. Let me check your reservation status in our database.
assistant
Ok, take your time.
user
Sorry Allen, I have not found any reservation under your name in our database.
assistant
It's ok, no problem. Thank you for your help.
user
Thank you.
assistant