Hi, my name is Nancy Perez.
user
Hello, how may I help you?
assistant
Due to health issues, I had a request to you to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Please wait a moment.
assistant
Sure.
user
Thanks for being patient. Sorry there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your valuable information.
user
Thanks for connecting us, have a great day.
assistant