Hello.
user
Hello. How may I assist you?
assistant
I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Yes, can you tell me your name?
assistant
My name is Nicholas Young.
user
Sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user