Hi, I am Brenda Edwards.
user
Hello. May I know how best I can help you today?
assistant
 I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
user
Sure, I'll help try to help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok, take your time.
user
Thanks for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
That's ok. Thank you for the response.
user
Thank you for availing us.
assistant