Hello.
user
Hello, how may I assist you?
assistant
I want to change my existing reservation due to planned cricket match was postponed. Can you help me for this one?
user
Sure, may I know your good name please?
assistant
Sure,Elizabeth Miller here.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
No issues, thank you for the information.
user
You are welcome.
assistant