Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, May I know your name?
assistant
My name is Joseph White.
user
Ok, please wait for a while.
assistant
Sure.
user
Thank you for your time, we found a reservation on your name and it is cancelled successfully.
assistant
Thank you.
user
Thank you for reaching us.
assistant