Hello.
user
Hello. How can I help you?
assistant
I am Kathleen Baker. Owing an emergency, I want to cancel my recent reservation. Can you please help me?
user
Sure Baker, I am here to help you to cancel your reservation.
assistant
Thank you.
user
Sorry Baker, there is no reservation found on your name to cancel your reservation.
assistant
That's ok, not an issue. Thank you for checking.
user
Welcome, have a nice day.
assistant