Hello.
user
Hello. What can I do for you today?
assistant
Owing an emergency, I would like to cancel my recent reservation. Please help me out.
user
Sure, may I know your good name please?
assistant
My name is Emma Wright.
user
Ok, please wait for few minutes.
assistant
Sure, take your time.
user
There is no recent reservation found on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant