Hello.
user
Hello. May I know your name please?
assistant
My name is Angela Lopez.
user
How can I help you Angela?
assistant
Due to a sudden meeting, my friends trip is cancelled. Could you help me in changing the reservation?
user
Sure, please hold on for a moment. Sorry, there is no reservation found.
assistant
That's ok. Thank you, have a good day.
user
Thank you for reaching us.
assistant