Hello.
user
Hello, how may I help you?
assistant
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
user
Sure, I am here to help you. May I know your good name?
assistant
I am Cynthia Adams.
user
Sorry, there is no active reservation on your name in our data.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for contacting us.
assistant