Hi. I am Patricia Smith.
user
Hello. Smith, how can I assist you?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I can help you. Please give me a moment to check your reservation details in our website.
assistant
Sure, take your own time.
user
Sorry, no reservation found by your name.
assistant
That's ok. Anyways, thank you for your help.
user
Thank you for contacting us.
assistant