Hello.
user
Hello. How may I help you?
assistant
I have already booked a flight ticket to visit Washington to enjoy my trip but due to some issues it has been postponed. Can you help me in changing my reservation?
user
I will help you with that please share your name to proceed further?
assistant
Sure, Nancy Smith here.
user
 Nancy Smith sorry, no reservation found as per your preferences. Thank you.
assistant
No issues, thank you for the information.
user