Hello.
user
Hello.
assistant
I am Edward Anderson.
user
Anderson, how can I aid you today?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. Hold on for a moment.
assistant
Ok, take your time.
user
Sorry Anderson, there are no flights reserved on your given name formerly.
assistant
That's ok. Anyways, thank you for your help.
user
Welcome, thank you for choosing us. Have a great day.
assistant