Hi.
user
Hello, how can I help you?
assistant
Owing an emergency want to change my reservation, can you please help me with it?
user
Sure, I am perky to help you. May I know your good name to check reservation?
assistant
Yes, my name is Nancy Taylor.
user
Please wait for a while.
assistant
Ok.
user
Thank you for being patience. There is no reservation found on your name.
assistant
That's fine, thank you for the response.
user
Thank you for approaching us.
assistant