Hi.
user
Hello, how may I provide assistance for you?
assistant
I am Shirley Carter want to visit Dallas & Fort Worth to meet my grand parents on 05/20 and intend to return on 05/22. Can you help me to book a flight ticket?
user
Sure, I am gleeful to help you. Could you please provide your travelling airport codes to search for the flight?
assistant
Yes, I want to depart from my nearest airport IAD and land on DFW.
user
Thank you for providing your travel details. I will put the conversation on hold to check for the best flights available on your route.
assistant
Sure, take your time and find best flight for me.
user
Thank you for waiting, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
Oh! It's ok no problem. Thank you for checking.
user
Thank you for reaching us, have a nice day.
assistant