Hello, Elizabeth Jackson here.
user
Hello, may I know for what kind of service you reached us?
assistant
I am shifting my house, so I will not be able to met my friend. Could you cancel my reservation?
user
Sure, I will definitely help you.
assistant
Thanks.
user
Could I know on which name you have done your reservation?
assistant
Ticket is booked on my name.
user
Ok, please allow me a moment. Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No problem, thank you for your support.
user
Thank you for opting us.
assistant