Hello.
user
Hello. How may I guide you today?
assistant
Please help me out in changing my recent reserved ticket.
user
Sure, I am glad to help you with that. Can I know your name to check your previous reservation status?
assistant
Betty Rodriguez is my name.
user
Please hold on a moment.
assistant
Ok.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
That's ok, thank you for checking.
user
Thank you for reaching us, hope you have a great day.
assistant