Hello.
user
Hello, how may I support you at present?
assistant
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
user
Sure, I am here to help you with cancellation.
assistant
Thank you for accepting my request.
user
May I know your name?
assistant
I have reserved it on the name of Rebecca Williams.
user
Ok, please wait.
assistant
Sure, take your time.
user
Thanks for your time, there was no reservation found on your name to cancel it.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for availing our service.
assistant