Hello.
user
Hello.
assistant
Amy Lopez here.
user
How can I assist you at this moment?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure Lopez, I am ready to help you with that.
assistant
Thanks for that.
user
Please wait a moment to check your reservation status. Sorry  Amy Lopez, no reservation has found under your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for choosing us, have   a good day.
assistant