Hi, I am Helen Davis.
user
Hello,. How can I oblige you today?
assistant
Owing to an emergency, my business conference got cancelled. So I request you to cancel my existing reservation.
user
Sure, we are here to aid you. Please stay online, I will check the reservation list whether your name is there or not.
assistant
Sure.
user
Thanks for your time, we found a reservation with your name. Your ticket has been cancelled.
assistant
Thank you for your kind service.
user
Thank you for reaching us.
assistant