Hello.
user
Hello. How may I assist you?
assistant
My wedding got postponed, so I want to change my reservation.
user
Sure, I am happy to help you. May I know your name for checking?
assistant
My name is Jessica Miller.
user
Thank you for waiting, there is no reservation found for the user name which you have provided.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant