Hello.
user
Hello. How may I serve you today?
assistant
Due to heavy rain, I want to cancel my reservation. Can you help me?
user
May I have your name please?
assistant
Christine Baker here.
user
Please give me a moment.
assistant
Ok.
user
There is no reservation found with your given name.
assistant
No problem, Thanks for the information.
user
Thank you for opting us.
assistant