Hello.
user
Hello. How can I assist you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
May I know your name?
assistant
My reservation was done under the name Pamela Martinez.
user
Please wait for a while.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you for the information.
user