Hello.
user
Hello. How can I help you today?
assistant
I want to cancel my recent reservation due to some financial issues, can you help me?
user
Sure, I will help you.
assistant
Ok.
user
May I know your name please for checking your reservation status in our website?
assistant
Sure, my name is  Ryan Moore.
user
Sorry Moore, I have not found any reservation by your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us and have a nice day.
assistant