Hello.
user
Hello. How may I assist you?
assistant
Can you please change my reservation as my plan to go for trekking got postponed. Can you help me?
user
Sure, I will help you. Can I have your name?
assistant
Dennis Walker here.
user
Please, hold on a moment.
assistant
Sure.
user
Thank you for waiting, I did not find any reservation on your name to change.
assistant
That's ok, thank you for checking.
user
Thank you for approaching us.
assistant