Hello.
user
Hello. How may I help you out?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I will help you in changing the ticket. May I know your name please?
assistant
Thank you. Myself Benjamin Turner.
user
Sorry, there are no reservations found.
assistant
That's ok, no issues. Thank you for checking out.
user
Thank you for reaching us.
assistant