Hello.
user
Hello, how may I aid you today from my end?
assistant
Myself Rebecca Hall. I need to cancel my reservation, as my planned trip with my friends got cancelled. Can you please help me out?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Thank you for accepting my request.
user
Sorry Rebecca Hall, there is no reservation on your name in our database.
assistant
Not a problem, anyway thank you for the information.
user
Thank you for reaching us.
assistant