Hello.
user
Hello, how can I aid you today?
assistant
I am Janet Williams. I want to change an existing reservation, due to my personal problems. Could you help me in changing a reservation?
user
Sure, we can help you. Please wait a moment, I will check the status and let you know.
assistant
Sure.
user
Unfortunately there is no reservation is active on your name to change.
assistant
Not an issue. Thank you.
user
Thank you for reaching our service.
assistant