Hello.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to some health issues. Can you please help me with this?
user
Sure, I am here to help you. May I know your name?
assistant
Brain Davis here. Sorry, as per my passport my name is Brian Davis.
user
There is no reservation found under your name to cancel.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for opting us.
assistant