Hello.
user
Hello. How may I best assist you now?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Amy Rodriguez here.
user
Ok, Please allow me a moment to check for the previous reservation in our database.
assistant
Ok.
user
Thanks for your time, we are sorry to say that there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thanks for opting us, wish you a great day.
assistant