Hi.
user
Hello. How may I aid you?
assistant
Ruth Gonzalez here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure Ruth Gonzalez, I am happy to aid you with the ticket cancellation process. Can you please hold on for a minute?
assistant
Sure.
user
Thank you for waiting. I am really sorry to inform you that, there is no reservation found with your name in our database to proceed with cancellation.
assistant
Thank you for your help.
user
You are welcome. Thank you for consulting us. Have a nice day.
assistant