Hello.
user
Hello, how best I can serve you at this moment?
assistant
I want to change my reservation, can you please help me?
user
Sure, we are here to help you. May I know your name please?
assistant
Thank you. My name is Kenneth Turner.
user
Ok, please be on hold.
assistant
Sure.
user
Thank you for your time. Sorry we could not find any reservation on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant