Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my reservation, because suddenly my interview got postponed due to heavy rains in my travel location, can you please help me out with cancelling of my reservation?
user
Sure, I will definitely help you with that.
assistant
Thank you.
user
Will you provide your name for checking for reservation?
assistant
Sure, please check under the name of Dennis Carter.
user
Please give me a moment.
assistant
Sure, I will wait for your response.
user
Thank you for waiting.
assistant
No problem.
user
Unfortunately, there is no reservation found under your name.
assistant
Oh, I think my cousin cancelled my reservation.
user
Would you like to ask anything else?
assistant
Nothing, thank you for the information.
user
It's my pleasure, have a great day.
assistant
Welcome.
user