Hello.
user
Hello.
assistant
I am Daniel Mitchell.
user
How may I assist you today?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
user
Daniel Mitchell, please mention your planned dates for the following journey. Ok, let me check with your previous booking.
assistant
Sure.
user
I am so sorry to inform you, there is no reservation found by your name.
assistant
That's ok, thank you for your information.
user
Sorry for the inconvenience, have a great day.
assistant