Hello.
user
Hello.
assistant
My name is Jeffrey Scott.
user
How can I assist you today?
assistant
Booked a ticket for a small trip, but due to some urgency, I need to cancel my reservation, can you please help me?
user
Sure, please give me a moment.
assistant
Ok.
user
Unfortunately, there is no reservation found under your name.
assistant
That's ok, thank you for your response.
user
Welcome, have a great day.
assistant