Hello.
user
Hello, how can I guide you for today?
assistant
I just want to cancel my recent reservation, due to bad weather conditions. Can you please help me?
user
I will help you with that.
assistant
Thank you.
user
May I know your name?
assistant
Jason Taylor is my name.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our database.
assistant
Ok, thank you.
user
Thank you for contacting us, have a nice day.
assistant