Hello.
user
Hello. What can I do for you?
assistant
Due to some personal problems, I would like to change my existing reservation. Can you help me?
user
Sure, I can help you with that. Can I know your name for that?
assistant
My name is William Evans.
user
Give me a moment.
assistant
Ok.
user
Sorry to say that there is no reservation found on your name.
assistant
That's fine. Thank you for the information.
user
You are most welcome.
assistant