Hello.
user
Hello, how may I help you today?
assistant
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, may I know your name?
assistant
My name is Nicole King.
user
Ok, please wait for a minute.
assistant
Sure, I will wait for your information.
user
Sorry, we couldn't find a reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant