Hello.
user
Hello, how can I aid you today?
assistant
I made a reservation earlier to visit Austin and enjoy my holiday trip but due to some health issues. I am unable to attend. Can you help me in changing my reservation?
user
Sure, we are glad to inform you. May I know your good name?
assistant
I am Janet Roberts.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on the given name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you.
assistant