Hello.
user
Hello, How can I assist you today?
assistant
I am Elizabeth Williams. I want to cancel my recent reservation. Could you help me with that?
user
Sure, please wait for a while.
assistant
Sure.
user
Thanks for your time. Sorry Williams, there is no active reservation found on your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for availing us.
assistant