Hello.
user
Hello. How may I support you today?
assistant
Can you please change my reservation as the film festival which I planned to attend got postponed?
user
Sure, please let me know your name to check the reservation status.
assistant
I am Joshua Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, we did not found any reservation by this name.
assistant
It's ok, thank you for your information.
user
Thank you for availing us.
assistant