Hi. I am Samantha White.
user
Hello, how may I assist you?
assistant
Due to emergency I need to cancel my recent reservation, Can you please help e with that?
user
Sure, let me check the current status and revert you.
assistant
Sure.
user
We could not find any active reservation by the name you mentioned above.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant