Hi. This is Jennifer Roberts.
user
Hello, how may I abet you at present?
assistant
Recently I made a reservation to travel to New York, but due to some health issues I need to change my reservation. So, Can you help me with that?
user
Sure, I will help you in this. Please wait for a few minutes.
assistant
Sure.
user
Thanks for your time, no reservation was found on your good name in our database.
assistant
That's ok, thanks for your kind information.
user
Thank you for choosing us.
assistant