Hi.
user
Hello, how can I help you today?
assistant
 I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
user
Sure, I will help you with cancellation. May I know your good name?
assistant
Thank you for considering my request. Sure, my name is Nicole Moore.
user
Please wait for a moment, while I check for your reservation.
assistant
Sure, I will wait.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Ok, not an issue. Anyways, thank you for your service.
user
Thank you for reaching us,we hope see you again.
assistant