Hello, Virginia Carter here.
user
Hello Carter, how can I assist you?
assistant
There are some curfews going on the place I wanted to visit, so I would like to cancel my reservation, can you please help me?
user
Sure.
assistant
Ok.
user
May I know your name to cancel your reservation? Ok. Sorry Carter, no reservation found by your name.
assistant
No issues, thank you for your service.
user
Thank you for reaching us.
assistant