Hello.
user
Hello. How may I serve you today?
assistant
I am Margaret Mitchell. Due to sudden work, I want to change my reservation. Can you please help me with it?
user
Sure, I'll help you with this.
assistant
Thank you.
user
Please wait a moment I'll check the reservation list.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant