Hello.
user
Hello, do you need any help from us?
assistant
I would like to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, could I have your name people?
assistant
Thank you for considering my request. Myself Brian Martinez.
user
Ok, please allow me a moment.
assistant
Sure, take your own time.
user
Sorry, there is no reservation with your name in our portal to make changes further.
assistant
Not an issue, anyway thank you for the information.
user
You are welcome, have a great day.
assistant