Hello.
user
Hello, how can I aid you?
assistant
Can you please help me to cancel my reservation?
user
Sure, I can help you with that. May I know good name please?
assistant
My name is Carolyn Harris.
user
Ok, please wait for a while.
assistant
Sure.
user
Carolyn Harris, I found your reservation and I have successfully cancelled it.
assistant
Ok, Thank you.
user
Thank you for choosing us.
assistant