Hello.
user
Hello. How may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, I am here to help you out. May I know your name please?
assistant
I am Brian White.
user
Wait a moment please.
assistant
Sure.
user
Brian White, we haven't found any reservation under your name in our database.
assistant
No problem, thank you for checking.
user
Thank you for choosing us.
assistant