Hello.
user
Hello. How may I aid you?
assistant
I want to change my reservation due to some personal work, so please help me in changing.
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your name?
assistant
Sure, I am Jerry Collins.
user
Please wait for a while.
assistant
Sure.
user
Sorry, there are no reservation found on your name.
assistant
No worries, thank you.
user
Thank you for choosing us.
assistant