Hello.
user
Hello. How may I help you today?
assistant
Due to heavy snow fall, I want to cancel my recent reservation. Can you help me with that?
user
Sure, I am here to help you in cancellation.
assistant
Thank you.
user
Can you please mention your name?
assistant
Anna Turner here.
user
There is no reservation found with your provided name.
assistant
It's ok, thank you for checking.
user
Thank you for availing us.
assistant