Hello.
user
Hello, how may I guide you?
assistant
I would like to change my reservation which is under my name, as my holiday trip has been postponed. Can you please help me with that?
user
Sure, I am here to help you for this. Could you please provide me your name?
assistant
My name is Donald Walker.
user
Please wait for a while, let me check your reservation status in our records.
assistant
Sure, take your time.
user
Sorry to inform you, no reservation is found with your criteria.
assistant
Ok, no issues. Thank you for checking.
user
Thank you very much for connecting with us.
assistant
You are welcome.
user