Hi.
user
Hello, how may I oblige you?
assistant
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with that?
user
Sure, may I have your name please?
assistant
My name is Rachel Hill.
user
Ok, please wait a while, I will check the reservation list and get back to you.
assistant
Ok, I will be waiting.
user
Thanks for your time, no reservation was found in our database.
assistant
No worries at all, thank you for your information.
user
Thank you for choosing us.
assistant