Hello,.
user
Hello. How can I help you?
assistant
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
user
Sure, I am here to help you. Please help me with your name.
assistant
Myself, Jonathan Anderson.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Ok.
user
Sorry, I did not find any reservation under your name in our database.
assistant
Ok, no issues, thank you for checking.
user
You are welcome and thank you for choosing us.
assistant