Hi.
user
Hello, how can I aid you today?
assistant
I am Paul Green. I need to cancel my recent reservation as my exams got cancelled, can you please help me with that?
user
Sure, please wait for a while I will check the update.
assistant
Sure.
user
Sorry, to inform you there is no reservation found under your name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant