Hi. I am Jennifer Roberts.
user
Hello, how can I help you today?
assistant
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
That's Fine. Thank you.
user
Thank you for opting us.
assistant