Hello.
user
Hello, how can I assist you today?
assistant
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you help me with that?
user
Sure, we are here to help you. May I know your good name to proceed further?
assistant
Sure, my name is Paul Perez.
user
Ok, please wait for a moment.
assistant
Sure.
user
Thank you for waiting, There was no reservation found on your name.
assistant
That's Ok, thanks for your help.
user
Thank you for choosing us.
assistant