Hello.
user
Hello, what can I do for you today?
assistant
My plan to visit a function got postponed, so I need to cancel my recent reservation. Will you help me in that?
user
Sure, I will help you out. Can I have your name please?
assistant
Sure, my name is Charles Martin.
user
Thanks for your name, please wait.
assistant
Sure.
user
Thank you for waiting, no reservation was found based on your name to cancel.
assistant
No issues, thank you.
user
Thank you for choosing us.
assistant