Hello.
user
Hello. How may I assist you today?
assistant
Can you please change my reservation, due to an emergency?
user
Sure, I will help you. Please help me with your name.
assistant
My name is James Martin.
user
Please allow me a minute.
assistant
Sure.
user
James Martin, sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us. Have a great time.
assistant