Hello.
user
Hello. How can I assist you?
assistant
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
user
Ok, may I know your name to check with your reservation status?
assistant
Sure, my name is Anna Young.
user
Give me a moment to check.
assistant
Ok, take your time.
user
Anna Young, no reservation was found by your name. Sorry.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for reaching our services.
assistant
You are welcome.
user
Have a nice day.
assistant