Hello. Due to an emergency, I need to change my existing reservation.
user
Hello, how may I oblige you today?
assistant
Can you help me with that?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your good name?
assistant
I am Debra Mitchell.
user
Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thank you.
user
Thank you for availing us.
assistant