Hello.
user
Hello. How can I assist you?
assistant
I am Anthony Collins. I want to change an existing reservation, due to my health issues. Could you help me in changing a reservation?
user
Sure Collins, please wait a moment.
assistant
Sure.
user
Sorry to say that, there is no reservation found on your name.
assistant
Not an issue. Thank you for your help.
user
Thank you for approaching us.
assistant