Hello.
user
Hello, how can I help you?
assistant
Can you cancel my recent reservation?
user
Yes, we provide cancellation services also. May I know your name, please?
assistant
Sure, I am Joshua Harris.
user
Harris, please let me check whether your reservation is existing or not.
assistant
Sure, get me with status of my reservation.
user
Harris, there is no reservation found under your name.
assistant
It's ok, may it was not done properly while booking.
user
Yes, may be.
assistant
Anyway, thanks for checking.
user
My pleasure, thank you for choosing us.
assistant