Hi.
user
Hello, how may I support you today?
assistant
I need to cancel my reservation as my match got cancelled due to heavy rain. Can you please help me?
user
Sure, please share me your good name.
assistant
I am William Miller.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
Ok fine, thanks for your response.
user
Thank you for opting us.
assistant