Hello.
user
Hello. How may I aid you?
assistant
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
user
May I know your name to check your reservation?
assistant
My reservation was done under the name Elizabeth Campbell.
user
Sorry, there is no reservation found on your name to cancel it.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Welcome Elizabeth Campbell.
assistant