Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I will help you out. Please give a moment. May I know your name please?
assistant
I am Melissa Baker.
user
Sorry, there are no reservations found.
assistant
Ok, no problem. Thank you for your time.
user
Thank you for choosing us.
assistant