Hi.
user
Hello, how may I aid you?
assistant
Can you help me to cancel my reservation?
user
Sure, could you please provide your name to check your reservation status?
assistant
My name is Samuel Jones.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry to say, there is no reservation on your name.
assistant
Ok, no issues. Thank you for your time.
user
Thank you for reaching us, have a nice day.
assistant