Hello.
user
Hello. How can I help you?
assistant
Due to some personal work, I want to change my existing reservation. Can you please help me with this?
user
Sure, can I know your name please?
assistant
Sure, I am Laura Lewis.
user
Ok, wait a minute please. Thank you for waiting, sorry we didn't find any reservation on your name.
assistant
Sure.
user
Thank you for reaching us, have a nice day.
assistant
Ok, Thank you for your help.
user