Hi,.
user
Hello. How can I oblige you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Sure, may I know your good name to check the reservation on your name?
assistant
My name is Kenneth Harris.
user
Please wait for a moment, I will check and revert to you.
assistant
Ok.
user
Thank you for waiting, there is active reservation found on your name.
assistant
Please cancel reservation.
user
Your ticket has been cancelled successfully.
assistant
Thank you.
user
Thank you for availing with us.
assistant