Hello.
user
Hello, how can I help you today?
assistant
I want to cancel my recent reservation due to sudden demise of my granny. Can you help me with that?
user
Sure, may I know your good name?
assistant
I am Helen Moore.
user
Sorry to say that, no reservation was found with your good name.
assistant
No problem.
user
Thank you for opting us.
assistant
Thank you.
user