Hello.
user
Hello.
assistant
I am Carol Robinson.
user
How can I assist you?
assistant
Actually I want to cancel my recent reservation.Due to some problems, can you help me out?
user
Please wait for a while.
assistant
Sure.
user
Sorry Carol Robinson, there is no previous reservation matching with your name to cancel.
assistant
It's fine. Thank you for your help.
user
Thank you.
assistant