Hello, I am Larry Miller.
user
Hello, do you need any help from us?
assistant
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
user
Sure, please allow me a moment.
assistant
Take your time.
user
Sorry, there is no reservation with your name in our portal to cancel further.
assistant
No issues. Thank you for checking.
user
You are welcome, have a great day.
assistant
You are welcome.
user