Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my existing reservation, which is done recently. Can you please help me out?
user
Sure, may I know your good name?
assistant
Thank you for considering my request. Myself Benjamin Parker.
user
Ok, please wait for a moment.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, there is no active reservation found on your name.
assistant
Not an issue with this one, anyway thank you for the information.
user
Thank you for reaching us.
assistant