Hello.
user
Hello, How can I assist you?
assistant
Can you please help me to cancel my reservation due to my health problem?
user
Sure, May I know your name?
assistant
My name is Scott Perez.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Never mind, thank you for your time.
user
Thank you for opting us.
assistant