Hello.
user
Hello. How can I help you?
assistant
I am Donald Hill. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you for your response.
user
Please give me a moment.
assistant
Ok.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Welcome, have a nice day. Thank you for choosing us.
assistant