Hi.
user
Hello. How can I aid you today?
assistant
As my exam got cancelled, I want to cancel my recent reservation. Can you help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Please check the details on the name of Sarah Hill.
user
Ok, please give me a moment to check your previous reservation status.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok, thank you.
user
Welcome, have a nice day. Thank you for choosing us.
assistant