Hi.
user
Hello, how can I help you today?
assistant
Please assist me to cancel my recent reservation as my tournament got cancelled due to bad weather conditions.
user
Sure, may I know your name?
assistant
I am Patricia Harris.
user
Please wait a moment.
assistant
Sure.
user
We found a reservation with your name and it has been cancelled.
assistant
Thank you for your help.
user
Thanks for reaching us.
assistant