Hi.
user
Hello, how may I help you?
assistant
I want to cancel my reservation due to health issues, can you please help me with this?
user
Sure, please share your good name?
assistant
Thank you for accepting my request, I am Emma Robinson.
user
Sure, please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant