Hello, I am Dennis Clark.
user
Hello, how may I help you today?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with this?
user
Sure, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, Thank you for providing information.
user
Thank you for choosing us.
assistant