Hello,.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation due to my illness.
user
Ok.
assistant
Can you help me out in cancellation?
user
Sure, may I know your name please?
assistant
I am Joshua Martinez.
user
Ok. We sorry to inform you that, no reservation is done on your name.
assistant
Ok, no problem. Thank you for quick service.
user
Thanks for choosing us.
assistant