Hello.
user
Hello. How may I be of address today?
assistant
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with cancellation?
user
Sure, can I know your name to check the reservation status?
assistant
Jacob Thomas is my name.
user
Ok, please wait a moment I will check the reservation list.
assistant
Sure, I will wait.
user
Thanks for waiting, unfortunately there is no reservation found on this name.
assistant
Ok, no issues. Thanks for your information.
user
Thanks for availing us.
assistant