Hi.
user
Hello. How may I help you?
assistant
I'm Paul Adams. I want to change my reservation due to health issue, can you please help me?
user
Sure, please wait for a moment to check.
assistant
Sure, carry on.
user
Sorry, there is no reservation found on your name.
assistant
That alright, no problem.
user
Would you like to have anything else?
assistant
Thank you so much for your help.
user
You are welcome.
assistant