Hello.
user
Hello, how may I help you?
assistant
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
user
Sure, may I know your name please?
assistant
I am Mary Edwards.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant