Hello.
user
Hello, how may I assist you today?
assistant
Can you please check with my previous booking status and help me with changing my journey dates?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Jack Allen.
user
Please wait for a moment.
assistant
Ok, I will be waiting for your response.
user
Sorry Allen, there is no reservation found as per your name in our database.
assistant
Oh! That's fine. Anyways, thank you for checking for my reservation.
user
Thank you for reaching us with a query.
assistant
You are most welcome.
user