Hello.
user
Hello, how may I assist you?
assistant
I need you to cancel my recent booking. Please help me.
user
Sure, may I know your good name please?
assistant
Mary Taylor.
user
Please wait for a moment.
assistant
Sure, I will wait.
user
I have found a reservation on your name and cancelled it successfully.
assistant
That's great! Thanks for your time.
user
Thank you for reaching us.
assistant