Hello. I am Betty Collins.
user
Hello, how may I support you?
assistant
I want to cancel my recent reservation as my tour got cancelled. Please help me with cancellation.
user
Sure, let me check the data base and revert you.
assistant
Ok.
user
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No issues, thanks for the information.
user
Thank you for reaching us.
assistant