Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my recent reservation, can you please help me out?
user
Sure, I will help you.
assistant
Thanks.
user
Please help me with your name.
assistant
Sure, my name is Matthew Lee.
user
Please allow me a minute.
assistant
Ok, take your time.
user
Matthew Lee, I am really sorry to inform you that there is no booking found on your name to cancel.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us. Have a great time.
assistant