Hello.
user
Hello, how can I help you?
assistant
I want to change my existing reservation due to bad weather condition, can you please help me with that?
user
Sure, I am willing to help you for this. Can you please mention your name?
assistant
My name is Sharon Carter.
user
Please wait for a while.
assistant
Sure.
user
Sorry to intimate that, no reservation is found with your credentials.
assistant
No problem, thank you.
user
You are most welcome.
assistant