Hello.
user
Hello, how may I support you?
assistant
I want to cancel my recent reservation, due to my meeting has been cancelled. Can you help me with cancellation?
user
Sure, please wait for a while.
assistant
Sure.
user
To cancel your ticket, may I Know your name please?
assistant
Sure, you can check my reservation on the name of Carolyn Davis.
user
We are glad to inform you that there is a reservation found with your given name. Shall I proceed for cancellation?
assistant
Ok, you can cancel my ticket.
user
Your ticket has been cancelled.
assistant
Thank you.
user
Thank you for approaching us.
assistant