Hello.
user
Hello. How can I help you?
assistant
I would like to change my recent reservation due to bad weather at my visiting please, will you help me in changing my reservation?
user
Sure, I will help you.
assistant
Thank you for accepting my request.
user
May I know your name please?
assistant
Myself Richard Harris.
user
Please wait a while.
assistant
Ok, I will wait.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for opting us.
assistant