Hi.
user
Hello, May I know your name please? And how can I provide assistance to you?
assistant
As my scheduled plan for business trip was postponed, I need to change my existing reservation. I am Cynthia Green.
user
Ok, please wait for a while, I will check and revert you.
assistant
Sure.
user
Thank you for waiting, we are apologize to inform you there is no reservation found with your name.
assistant
Ok, thank you for your information.
user
Thank you for reaching us. Have a nice day.
assistant