Hi.
user
Hello. How may I guide you today?
assistant
Actually, I need to change an existing reservation due to health issue.Can you please help me out?
user
Sure, I am oblige to help you with that.
assistant
Thank you.
user
Please provide your name to check your previous reservation.
assistant
Sure, I am Katherine Adams here.
user
Wait for a minute to check.
assistant
Fine, take your time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
Ok, Thank you for your information.
user
Thank you for utilising our services, hope you have a great day.
assistant