Hi.
user
Hello. How can I assist you?
assistant
I would like to cancel my recent reservation, can you please help me in cancellation?
user
Sure, may I know your name to check your reservation details.
assistant
Anthony Jones.
user
Thank you. Please wait for a while, let me check your reservation status.
assistant
Sure.
user
We are regret to inform you that there is no active reservation on your name in our data.
assistant
Ok, not a problem. Thank you.
user
Thank you for choosing us.
assistant