Hello.
user
Hello, how can I help you today?
assistant
Can you please help me to cancel my recent reservation?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Matthew Williams here.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
Ok, no problem. Thank you for the information.
user
Thank you for choosing us.
assistant