Hi.
user
Hello, how may I help you?
assistant
Owing to an emergency, my planned trip to Navajo adventure got cancelled.
user
Ok.
assistant
So I want you to cancel my existing reservation.
user
Sure, we are here to help you. May I know your good name?
assistant
Sure, Stephanie Carter here.
user
Please, stay online. I will check the previous list and revert to you.
assistant
Sure.
user
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name to cancel.
assistant
Ok, not an issue. Thank you for your assistance.
user
Thank you for reaching us, have a good day.
assistant