Hello. I am Rachel Hall.
user
Hello, how may I serve you at this moment?
assistant
Can you help me in cancelling my recent reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
We found a reservation on your name, shall I proceed with cancellation?
assistant
Please proceed with cancellation.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your assistance.
user
Thank you for approaching us.
assistant