Hello.
user
Hello. How may I aid you?
assistant
I am Joshua Edwards, want to cancel my recent reservation due to some emergency. Please help me out with that.
user
Sure, please wait a minute.
assistant
Ok.
user
There is no reservation found under your name.
assistant
It's ok, not an issue. Anyways, thank you fro your help.
user
Thank you to approach us.
assistant
My pleasure.
user