Hello.
user
Hello, how may I assist you?
assistant
Unexpectedly my final round of interview is cancelled, so I decided to cancel my ticket. Can you assist me in cancelling my past ticket?
user
Sure, please provide me your name.
assistant
My name is Christopher Hall.
user
Please wait a moment.
assistant
Ok.
user
Sorry Hall, no reservation found on your name.
assistant
That's fine, thank you for checking.
user
Welcome.
assistant