Hello.
user
Hello, how may I help you?
assistant
I need you to book a flight ticket from OAK and HOU, please help me.
user
Sure, help me with the trip dates?
assistant
July 22 and 24, are my planned travelling dates.
user
May I know your name please?
assistant
Carol Martinez here.
user
Do you have any preferences for this trip?
assistant
I need a direct flight.
user
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
assistant
That's ok, thanks for your time.
user
Thank you for reaching us.
assistant