Hi.
user
Hello. How may I assist you today?
assistant
Please help me in cancelling my recent reservation, as my planned trip has been cancelled as of now.
user
Sure, May I know your name?
assistant
Sure, my name is Thomas Baker.
user
Please stay online, let me check with your details.
assistant
Sure, take your time.
user
Sorry, there are no active reservations on your name to cancel.
assistant
Oh! That's ok, thank you for giving the information anyways.
user
Thank you for reaching our service.
assistant