Hello.
user
Hello, how can I aid you today?
assistant
I need you to aid me in making few changes in my flight reservation.
user
Sure, I am glad to help you.
assistant
Happy to hear that.
user
May I know your good name to proceed further?
assistant
My name is Sandra Edwards.
user
Please be on hold.
assistant
Sure, I will wait.
user
There is no reservation found on your name in our database.
assistant
That's ok. Thanks for your time.
user
Thank you for opting us.
assistant