Hello, I am Laura Robinson.
user
Hello, how can I aid you?
assistant
I want to cancel my reservation due to my health issue, so can you please aid me with cancellation?
user
Sure, please wait a while I will check and let you know.
assistant
Sure.
user
Thank you for waiting. Sorry, we did not found any reservation on your name.
assistant
Not an issue, thank you for the information.
user
Thank you for reaching us.
assistant