Hello.
user
Hello. What help do you require from us?
assistant
I want to cancel my recent reservation, Can you please help me in that?
user
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
assistant
Thank you. My name is Mary Adams.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, that's not a problem.
user
Thank you for approaching us.
assistant
Thank you.
user