Hello.
user
Hello.
assistant
My name is Jerry Collins.
user
How can I assist you at this moment?
assistant
Due to some personal issues, I would like to change my existing reservation to some other dates. Can you help me?
user
Sure, I will help you in changing your reservation. Please be on hold for a moment.
assistant
Sure, take your time.
user
Jerry Collins, there is no active reservation found under your name in our database.
assistant
It's ok, thank you for the information.
user
Thank you for utilising our service.
assistant