Hello.
user
Hello, how can I assist you?
assistant
Since my meeting got postpone, I want to cancel my existing reservation. Can you help me to cancel my reservation?
user
Sure, I will help you. Please tell me your good name?
assistant
I am Amy Brown.
user
Sorry to inform you Brown, there is no reservation with your name.
assistant
It's ok, no issues.
user
Thank you for contacting us. Have a good day.
assistant