Hello.
user
Hello, how can I assist you for the day?
assistant
I need to cancel my recent reservation due to some issues, can you help me in doing that?
user
May, I know your good name?
assistant
I am Janet Hernandez.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no issues. Thank you for the information.
user
Thank you for reaching us.
assistant