Hello.
user
Hello, how can I assist you for the day?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
May, I know your good name?
assistant
Sure, my name is James Clark.
user
Please wait for a moment.
assistant
Ok, take your time.
user
Sorry, we found no reservation on your given name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant