Hello.
user
Hello. How may I guide you?
assistant
Can yo please help me in cancelling my recently booked reservation?
user
Sure, can I know your name?
assistant
Sure. My name is Nancy Johnson.
user
Please hold on for a moment while I check for any recent reservations. I found your reservation, shall I cancel?
assistant
Ok, please take your time. Yes, please cancel it.
user
Your reservation is cancelled.
assistant
Thank you for your help.
user
Thank you, have a good day.
assistant