Hello.
user
Hello, how can I aid you?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, may I know your name?
assistant
Virginia Davis here.
user
Give me a minute.
assistant
Ok.
user
Sorry, there is no reservation found under your name.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us.
assistant