Hi, I am Nicole Smith.
user
Hello, How can I serve you the day?
assistant
As the meeting with my head got Delayed, I want you to cancel my reservation.
user
Sure, I will be there to help you. Please hold on for a minute.
assistant
Sure.
user
Thanks for holding on. Unfortunately, we did not find any reservation with your name.
assistant
It's ok, thank you for your kind information.
user
Thank you for reaching us with an enquiry.
assistant