Hi. I am Eric Clark.
user
Hello, How may I aid you today?
assistant
I want to change my existing reservation, due to health issue.
user
Ok.
assistant
Can you help me out?
user
Sure.
assistant
Thank you.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, your name is not found in the reservation list.
assistant
Not an issue. Thank you.
user
OK, Thank you.
assistant