Hi.
user
Hello. How can I assist you?
assistant
My name is Nicole Williams.
user
May I know your preferred travel dates to check the travel flight availability?
assistant
Due to heavy work, I would like to postpone my holiday trip. Please change my existing reservation.
user
Ok, I will change the reservation. Sorry, there are no reservation been done on your name.
assistant
Its ok, thank you for the information.
user
Thank you for connecting our agency.
assistant