Hello.
user
Hello. How can I help you today?
assistant
I would like to change my reservation due to some health issues, can you please help me out with that?
user
Sure, I am here to help you with that, can I know your good name to proceed further?
assistant
Thank you. Myself Cynthia Adams.
user
I am sorry to say you that there is no reservation found under your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thank you for reaching us.
assistant