Hi.
user
Hello. How can I help you for the day?
assistant
I want to cancel my recent reservation due to my health issue, so can you help me with this?
user
Sure, I am mirthful to help you with that reservation cancel. May I know your name please?
assistant
My name is Stephanie Walker.
user
Please wait for a while, let me check your previous reservation status.
assistant
Sure.
user
Thank you for waiting. There is no active reservation found with your name in our reservation list to cancel it.
assistant
Not a problem, thank you for checking.
user
Most welcome, thank you for reaching us.
assistant