Hello.
user
Hello, how may I guide you for today?
assistant
I am Robert Gonzalez. I would like to change my reservation as my family trip got postponed, can you please help me out?
user
Yes, I am here to help you about that.
assistant
Thank you.
user
Sorry Robert, there is no active reservation under your name to change.
assistant
Ok no problem, thank you for your services.
user
Most welcome, thank you for reaching out here.
assistant