Hi, I am Gary Mitchell.
user
Hello, how may I oblige you today?
assistant
My exams got postponed to future dates, can you please help me in changing the reservation?
user
Sure, we are pleased to help you.
assistant
Thank you.
user
Please hold on a moment, I will check the reservation list and get back to you.
assistant
Ok.
user
Thanks for waiting, no reservation found on the name of Gary Mitchell in our database.
assistant
Ok, no issues. Thank you for your response.
user
Thank you for choosing us.
assistant