Hello, I am Nicole Hall.
user
Hello, How can I be of your assistance today?
assistant
I want to cancel my reservation because my father had already done booking with the other airline services. Can you please cancel my reservation?
user
Ok, please wait a moment, I will check with list and get back to you.
assistant
Sure.
user
I have gone through the reservation list in the database, but I could not found your name in the list to do cancellation of ticket.
assistant
Ok. Thank you.
user
Thank you for choosing us, Have a splendid day.
assistant