Hello.
user
Hello, how can I assist you?
assistant
Can you change my existing reservation?
user
Sure, may I know your name please?
assistant
My name is Patricia Green.
user
Ok, please wait for a moment, I will check and get back to you.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
No issues, thank you for the information.
user
Thank you for opting us.
assistant