Hi.
user
Hello.
assistant
I am Michelle Davis.
user
How can I assist you today?
assistant
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
user
Sure, please allow me a moment to check for the previous reservation.
assistant
Ok.
user
Michelle Davis, there is no reservation found under your name.
assistant
Ok, no problem. Thank you for your quick response.
user
You are welcome. Thank you for reaching us.
assistant