Hello.
user
Hello how can I help you today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
Sure, I will help you please wait a second I will check the status. May I know your name for cancellation of reservation?
assistant
My name is Gary Carter.
user
Sorry to inform you, there is no reservation found on your for cancellation.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for opting us.
assistant