Hello.
user
Hello, how may I render you today?
assistant
I want to cancel my recent reservation owing to an emergency.
user
Sure, may I know your good name?
assistant
I am Brain Baker.
user
Ok, please wait for a minute.
assistant
Sure.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
No problem, thank you for checking.
user
Thank you for reaching us.
assistant