Hi.
user
Hello, how can I assist you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, I can help you with that. May I know your good name please?
assistant
I am Jeffery Rodriguez.
user
Ok, please allow me a minute to check your reservation status.
assistant
Sure.
user
Jeffrey Rodriguez, there is no active reservation found under your name to do changes in that.
assistant
That's ok, thank you.
user
Thank you for choosing us, have a nice day.
assistant