Hello. Betty Lee here.
user
Hello, how can I assist you for the day?
assistant
I need to change my existing reservation, can you help me?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, no problem. Thank you for the help.
user
Thank you for reaching us.
assistant