Hi.
user
Hello. May I know your name please?
assistant
I am Nancy Rodriguez.
user
How may I help you today?
assistant
Unfortunately I have an emergency meeting so, I want to change my reservation, can you please help me in changing my reservation?
user
Sure, we are here to assist you.
assistant
Thank you.
user
Please wait a moment, let me check the reservation list and I will get back to you with the status.
assistant
Ok, I will wait.
user
Thank you for being patience. We are sorry, that there is no active reservation found in your given name.
assistant
Ok, no issues. Thank your for your response.
user
Thank you for reaching us. Have a nice day.
assistant