Hello.
user
Hello. How may I aid you today?
assistant
I want to change my travel dates, can you please help me?
user
Sure, I am glad to help you. Can you please provide your name to check your previous reservation?
assistant
Thanks, I have done my reservation on Patrick Hernandez.
user
Ok, please be on hold to check.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant