Hi.
user
Hello, how can I be your helping hand today?
assistant
I am Helen Collins, can you help me for changing my existing reservation, because in my previous reservation I gave wrong travelling dates?
user
Sure, Helen Collins. We are here to help you to change it.
assistant
Thank you.
user
Please wait for a couple of minutes, to check the reservation on your name to change it.
assistant
Ok.
user
Thanks for your time, there was no reservation found on your specified name.
assistant
Oh! It's ok, no problem. Thank you for your services.
user
Thank you for contacting our agency.
assistant