Hi.
user
Hello, how may I help you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, on whose name you did the previous reservation?
assistant
Myself Dorothy Robinson.
user
Wait for a while, kindly.
assistant
Sure, I will wait.
user
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
assistant
Thanks for your information.
user
Thank you for reaching us.
assistant