Hi.
user
Hello.
assistant
I am Lisa Rodriguez.
user
I hope you are good today, how can I help you Lisa?
assistant
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
user
Sure, I will help you.
assistant
Ok.
user
Please wait a while, I will check and inform you.
assistant
Sure, I will be waiting.
user
There is a reservation on your name, shall I cancel the reservation?
assistant
Good to hear that, please help me in cancelling.
user
Ok. As per your request, the ticket is cancelled on the name Lisa Rodriguez.
assistant
Thank you for the quick service.
user
Thank you for opting us. Have a safe journey.
assistant