Hello,.
user
Hello, how can I assist you today?
assistant
Due to heavy rains in my hometown, I need to cancel my recent reservation. Can you please help me in that?
user
Sure, we are here to help you. Let me know your name for cancel your ticket?
assistant
My name is Patricia Nelson.
user
Ok, wait for some time.
assistant
Sure.
user
Thanks for waiting there is no reservations found on your name.
assistant
Ok, no issues.
user
Thanks for approaching us.
assistant
Thanks for your information.
user