Hi.
user
Hello, how can I help you?
assistant
I am Gregory Taylor. I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
user
Sure, please give me a minute to check with the current status of your reservation.
assistant
Can you please help me in cancelling my reservation on the name George Taylor?
user
There is no reservation found with your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Have a nice day.
assistant