Hello.
user
Hello, how may I aid you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, please share me your good name.
assistant
I am Pamela Adams.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your good name.
assistant
No problem, thank you for the information.
user
Thank you for reaching us.
assistant