Hi.
user
Hello, how can I assist you?
assistant
Can you please cancel my reservation as the conference which I want to attend got delayed?
user
Sure, I will help you. May I know your name?
assistant
Carol Smith is my name.
user
Ok, please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
That's not a problem.
user
Thank you for choosing us.
assistant
Thanks for your time.
user