Hello.
user
Hello, how may I help you?
assistant
Due to heavy rain, I want to change my reservation. Can you help me?
user
Sure, I am here to help you. Can you please share your good name?
assistant
George Perez here.
user
Please wait for a while.
assistant
Ok.
user
Sorry, no reservation found on your given name.
assistant
No problem, Thanks for the information.
user
Thank you for choosing us.
assistant