Hello.
user
Hello. How can I aid you today?
assistant
Please help me to change an existing reservation as my plan to meet my grand parents got postpone due to bad weather conditions.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know on whose name the ticket has been reserved formerly?
assistant
I am Timothy Allen.
user
I found a reservation on your name, may I know your new airport codes please?
assistant
My boarding and landing airport codes are ORD and BOS.
user
Ok, can you please provide your dates of journey?
assistant
I need to depart on Jan 5th and my return date will be on Jan 7th.
user
Ok, do you have any specifications?
assistant
I need a direct flight.
user
Ok, hold on for a moment. Let me check the best available flight for you.
assistant
Sure.
user
I found a flight for you with United Airlines and it costs you 100. Shall I proceed to reserve a seat in this direct flight?
assistant
That's fine, you can book the ticket.
user
Your ticket has been booked with 1021 flight number.
assistant
Thank you for your assistance in booking.
user
Welcome, thank you for choosing us. Have a great day.
assistant