Hello.
user
Hello, how can I help you today?
assistant
My name is Jonathan Hall.
user
Yes, Jonathan.
assistant
 I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Could you please help me with that?
user
Sure. Take care, we will pray for you.
assistant
Ok.
user
Please wait.
assistant
Sure.
user
Jonathan, no reservation found under your name.
assistant
That's ok. Thank you for the information.
user
Anything else, I can help you?
assistant
No, thank you.
user
Thank you for reaching us.
assistant
You are welcome.
user