Hello.
user
Hello, how may I aid you?
assistant
I am Timothy Martinez. I want to cancel my reservation, so please help me in the cancellation.
user
Sure, I am here to help you. Please wait for a while.
assistant
Ok.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Not an issue. Thank you.
user
Thank you for reaching us.
assistant