Hi,.
user
Hello,. May I know your name please?
assistant
Sure, myself Debra Allen.
user
How may I be at your assistance today?
assistant
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date. Can you please assist me in changing my existing reservation?
user
Sure, let me check the reservation list and I will revert to you with the current status.
assistant
Sure, I will wait for your response.
user
Thank you for your time.
assistant
My pleasure.
user
We could not find any reservation by the name you provided.
assistant
Ok, no issues. May be I have done a wrong booking. Thanks for your prompt response.
user
Thank you for consulting us. Hope to serve you again.
assistant