Hello.
user
Hello. How can I assist you?
assistant
I am Shirley Rodriguez, I booked a ticket for vacation but now I want to change my journey as my holiday from office is postponed. Can you change my reservation?
user
Sure, I will help you. Give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name in our data base.
assistant
Ok, thanks for the details.
user
Thank you for opting us.
assistant