Hi. I am Susan Thompson.
user
Hello, how can I provide assistance for you?
assistant
Can you help me to cancel my reservation?
user
Sure, please wait a moment I will check your reservation details and proceed further.
assistant
Sure, please check my details in your database.
user
Sorry to say, there is no reservation on your name in my database.
assistant
No issues, thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant