Hi.
user
Hello, how can I help you today?
assistant
Please help me to change my recent reservation.
user
Sure, Let me know your name to check your reservation?
assistant
Samantha Allen.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant