Hello.
user
Hello. How can I assist you at this moment?
assistant
I am Justin Collins. Due to some emergency I need to cancel my recent reservation.
user
Sure Justin, I will help you with that.
assistant
Can you help me cancelling my reservation?
user
Please wait a moment to check your reservation status.
assistant
Sure.
user
Sorry Collins, no reservation has found under your name to cancel.
assistant
No problem, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant