Hello.
user
Hello, how may I aid you?
assistant
Myself Patricia Davis. I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?
user
Sure, we are here to help you. Please wait for a while.
assistant
Thank you for accepting my request, will I will wait for you response.
user
Thanks for your time, there is no active reservation found in your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant