Hello, I am Paul Thompson.
user
Hello, how may I help you today?
assistant
I need to cancel my recent reservation due to bad weather in our city. Could you please help me in doing that?
user
Sure, please wait for a moment.
assistant
Ok.
user
Sorry, there was no reservation found with your name.
assistant
No problem, thank you for your information.
user
Thank you for choosing us.
assistant