Hello.
user
Hello. How can I assist you?
assistant
Can you please help me in doing some modifications in my recent reservation? As I have given wrong dates in my previous reservation.
user
Sure, can I know your name please?
assistant
Sure, my name is Kenneth Hall.
user
Ok, wait a moment please.
assistant
Ok, take your own time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! That's ok, thank you for giving the information.
user
Thank you for approaching us.
assistant