Hello.
user
Hello, Please inform me how can I best support you now?
assistant
I want to cancel my recent reservation. Can you please help me in that?
user
Sure, I can cancel you reservation right now.
assistant
Thank you.
user
Before that, I need to know your good name please?
assistant
Myself William Jackson.
user
Ok, please wait for a couple of minutes.
assistant
Sure.
user
We are sorry to notify that, there is no active reservation found on your name to cancel it.
assistant
Ok, no problem. Thank you for your information.
user
Thanks for choosing us, wish you a happy day.
assistant