Hello, Rebecca Martin is my name.
user
Hello, how may I assist you for the day?
assistant
I made a reservation earlier this week to give a seminar, but due to some technical issues it has been cancelled.
user
Ok.
assistant
Now,  I need to cancel it.
user
Ok, I will help you in this. Please, wait a minute.
assistant
Sure.
user
Thank you for waiting.
assistant
Fine.
user
There is  no reservation found on your name.
assistant
Ok, than you for your kind information.
user
Thank you for reaching us.
assistant