Hello.
user
Hello, how may I assist you today?
assistant
My friend birthday party place has been changed to MSP. Can you please change my existing reservation?
user
Sure, I can change your reservation right now. Before that I need to know your good name please?
assistant
Sure, I am Kenneth Scott.
user
Please wait a minute.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, no problem. Thank you for checking.
user
Thank you for choosing us.
assistant