Hello.
user
Hello.
assistant
I am Amanda Roberts.
user
Amanda Roberts. How can I help you?
assistant
Can you help me to change my recent reservation?
user
Sure Amanda Roberts, please give me a moment.
assistant
Sure.
user
We have found a reservation by your name. Can you provide me new airport codes?
assistant
ATL and OAK are my airport codes.
user
I would like to know the itinerary dates?
assistant
Oct, 18 and Oct, 20 are my planned travel dates.
user
Do you have any class preferences?
assistant
No.
user
Is there any time concern?
assistant
My depart time should be at afternoon.
user
Do you have any connection limits?
assistant
I need a direct flight.
user
Do you have any airline preferences?
assistant
No.
user
Give me a moment.
assistant
Sure.
user
Sorry to inform that there are no direct flights on your route.
assistant
Ok, no problem. Please proceed.
user
Shall I check with connecting flights and in the economy class.
assistant
Ok.
user
A moment please.
assistant
Sure.
user
I have checked with connecting flights and in the economy class, but there are no flights available.
assistant
It's ok, thank you for checking.
user
Thank you for approaching us.
assistant