Hello.
user
Hello, what kind of service your looking for?
assistant
I am planning to change an existing reservation, due to health issue. Can you please help me out?
user
Sure, please share me your good name.
assistant
My name is Margaret Harris.
user
Please wait for a while. Sorry to say that, there is no active reservation found on your name.
assistant
That's fine, thank you for your service.
user
Thank you for availing us.
assistant