Hello.
user
Hello. How may I guide you today?
assistant
I want to cancel my recent ticket because the meeting which is held at San Francisco is cancelled. Can you please help me to cancel the ticket?
user
Sure, I will help you with that.
assistant
Thank you for accepting my request.
user
Can I know your name to check your previous reservation?
assistant
My name is Jeffrey Gonzalez.
user
Please hold on a moment.
assistant
Ok, take your time.
user
We regret to inform you that, there is no reservation found on your name in our records.
assistant
It's ok, not a problem with that. Anyways thank you for helping me.
user
Thank you for reaching us, have a great day.
assistant
You are welcome.
user