Hi.
user
Hello,. How can I assist you?
assistant
I am Paul Williams and I want to cancel my recent reservation.
user
OK, please wait a moment. I will check and get back to you.
assistant
OK.
user
Thanks for being patience. We found a reservation on your name. Shall I proceed for cancel your recent reservation.
assistant
Yes, you can cancel the reservation.
user
OK, your ticket has been cancelled.
assistant
Thank you for your service.
user
Thank you for reaching us.
assistant