Hi.
user
Hello, may I know your name please?
assistant
I am very interested to visit historical places in my holidays, so, I have booked a trip to visit some old temple to write a story on that.But suddenly, my trip got cancelled, could you please cancel my ticket?
user
Sure, please tell me your name for checking your previous reservation.
assistant
My name is Katherine Baker.
user
Ok. Sorry, there is no previous reservation matching with your name to cancel further.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant