Hi.
user
Hello. What can I do to make your experience better with us?
assistant
As my hearing date in court got postponed due to holidays, I would like to cancel my reservation. Can you help me with the cancellation?
user
Certainty, I am here to assist you.
assistant
Ok.
user
Can I know on which name ticket has been booked in past?
assistant
Reservation was made on the name of Helen Thomas.
user
Please wait a moment I will check the reservation list to find a match with your name.
assistant
Sure.
user
Thanks for waiting, unfortunately we did not found any reservation showing active in our database for cancelling your ticket.
assistant
That's ok, I will reach you later. Thank you for the information.
user
Thanks for reaming so positive. We are glad to serve you again.
assistant