Hi.
user
Hello, what service are you looking for?
assistant
Due to the sudden change in climate, my business conference got postponed. Can you please help me with changing my reservation?
user
Sure, may I know your name please?
assistant
My name is Samantha Hall.
user
Thank you, please wait for a while.
assistant
Ok.
user
I am sorry to inform you that we don't have any reservation on your name.
assistant
No worries, thank you for your valuable information.
user
Thank you for connecting us.
assistant