Hello,.
user
Hello,.
assistant
I am Pamela Wright.
user
How can I helpful to you?
assistant
I want to cancel my recent reservation as my tour got postponed. Please help me with cancellation.
user
Sure, please standby.
assistant
OK.
user
Thanks for holding on, we found a reservation in your name and that has been cancelled.
assistant
Thanks for the help.
user
Thanks for approaching us.
assistant