Hello.
user
Hello, how may I assist you today?
assistant
As my beer party has been cancelled due to my friends health condition is ill. Help me in cancelling my reservation.
user
Sure, may I know your name.
assistant
I am Sarah Brown.
user
Thanks for providing your name, no reservation found with your given name.
assistant
Its ok, thank you for your fast response.
user
Thanks for contacting us.
assistant