Hello.
user
Hello, how can I assist you for the day?
assistant
I want to cancel my recent reservation, can you please help me this?
user
Sure, may I know your name?
assistant
I am Ruth Mitchell.
user
Ok, please wait a minute.
assistant
Sure.
user
Sorry, there is no reservation found on your name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for reaching us.
assistant