Hi.
user
Hello.
assistant
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
user
Sure, I'll try to help you in cancellation.
assistant
Thank you.
user
May I know your name to check the reservation status?
assistant
Sure, Joseph Collins here.
user
Ok, please wait a minute I will get back to you with the present status.
assistant
Sure.
user
I am very sorry to inform you that there is no reservation found under your name in our database.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for choosing us.
assistant