Hello.
user
Hello. How may I aid you at this minute?
assistant
I have to change the trip dates because my friend is unable to travel now with us, so we have postponed the trip. Can you please help me to modify the details?
user
Sure, I am glad to serve you with that.
assistant
Thank you.
user
Could you send me your good name?
assistant
I have reserved my ticket under the name Catherine Parker. So, please check with that.
user
Ok, wait for a minute so that I will check the reservation status.
assistant
Ok, take your time. I will wait for your response.
user
We are regret to inform you that, there is no reservation found on your name in our records.
assistant
It's ok, not an issue. Anyhow thank you for providing the information.
user
Thank you for consulting us. Have a nice day.
assistant