Hello.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation. Could you help me with that?
user
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
assistant
Brandon Moore.
user
Sorry Brandon Moore, there are no flights reserved on your given name formerly.
assistant
That's ok, no problem. Thank you.
user
Welcome, thank you for choosing us. Have a great day.
assistant