Hello, I am Katherine Nelson.
user
Hello, how may I assist you?
assistant
As my schedule of attending my friend marriage got cancelled.
user
Ok.
assistant
Can you help me in cancelling my reservation?
user
Sure, please wait for a while.
assistant
Ok.
user
Thanks for waiting. There was no reservation found with your name.
assistant
Ok, thank you for your information.
user
Thank you for contacting us.
assistant