Hi.
user
Hello,. How can I aid you today?
assistant
I am Samuel Roberts and I want to book a flight ticket to attend my great grand mother funeral at  NY-EWR to Washington DC-IAD.
user
Ok, can you please provide me your travelling dates?
assistant
My travelling dates would be on 07/18 to 07/20.
user
Please wait I will check the availability and get back to you.
assistant
Sure.
user
Thank you for your time. Here are the flight details, flight number is 1014, AA airline.
assistant
You can proceed.
user
Ok. Your ticket is confirmed.
assistant
Thank you.
user
Thank you for availing with us. Have a safe journey.
assistant