Hello.
user
Hello, How can I serve you?
assistant
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
user
Surely, I will help you.
assistant
Thank you.
user
Please help me with your name.
assistant
My name is Karen Davis.
user
Please wait a minute.
assistant
Ok.
user
Sorry, No reservation found on your name.
assistant
Not an issue, thanks for your checking.
user
Thank you for reaching us.
assistant