Hello.
user
Hello. How may i aid you?
assistant
I am Rachel Davis. I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing reservation?
user
Sure, please wait. We hardly tried to find your reservation but, no reservation has been found with your name.
assistant
Sure, take your own time. That's ok, thank you for checking.
user
You are welcome.
assistant