Hi.
user
Hello. How may I help you out?
assistant
Alexander Green here, can you help me with cancelling my reservation?
user
Sure, I will help out in cancelling the reservation.
assistant
Thank you.
user
May I know your name please? Sorry, there are no reservations found.
assistant
Ok, that's fine. Thank you for checking with my reservation.
user
Thank you for choosing us.
assistant
Most welcome.
user