Hi.
user
Hello. How may I help you?
assistant
Can you please help me in changing my recent reservation?
user
Sure, I can help you and can I know your name please?
assistant
Sure, My name is Daniel Davis.
user
Please allow me a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found for the user name in our data base to help you with cancellation process.
assistant
Ok, No issues, thanks for the information.
user
You are most welcome and have a nice day.
assistant