Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, can I know your name?
assistant
I am Jerry Jones.
user
I have found your reservation, can I proceed with cancelling?
assistant
Yes, please cancel my booking.
user
I have successfully cancelled your reservation.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant