Hello.
user
Hello, how may I help you?
assistant
I am Steven Barker.
user
Yes, Baker.
assistant
I am planning to cancel my resent reservation, can you please cancel my ticket?
user
Sure, please be on hold.
assistant
Sure.
user
There is no reservation found under your name in our records, Baker.
assistant
That's fine. Thank you for your service.
user
Thank you for choosing us.
assistant