Hi,.
user
Hello, how may I help you?
assistant
I want to cancel my recent reservation due to my health issue so, can you help with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your good name please?
assistant
My name is Virginia Martinez.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
No problem, thank you.
user
Thank you for choosing us.
assistant