Hello.
user
Hello. How may I help you?
assistant
I'm Emily Gonzalez. Can you please change my existing reservation?
user
Sure, wait for a minute. Yes, may I know your source and destination details?
assistant
My source is TX - HOU and destination is GA - ATL.
user
Ok, could you provide me your travelling dates?
assistant
My travelling dates are 09/11 and 09/13.
user
Yes, I found  a flight-1014 with UA airlines, can I proceed?
assistant
Yes, book it for me.
user
Yes, your ticket is booked.
assistant
Thank you.
user
Thank you for approaching us.
assistant