Hello.
user
Hello, how may I address you?
assistant
Myself Gary Thomas, I need your help to cancel my recent ticket booking.
user
Sure, let me go through the reservation list and revert you.
assistant
Sure. I will be here for you.
user
Thanks for waiting, there is no reservation found by the name you provided in our database.
assistant
Ok. Thank you.
user
Thank you for approaching us.
assistant