Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
Sure, I am here to help you with your concern.
assistant
Thank you.
user
May I know your name please to check your reservation status?
assistant
I am Ashley Thomas.
user
Please hold on a moment.
assistant
Sure.
user
Ashley Thomas, no reservation has been found on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant