Hi.
user
Hello. How may I assist you today?
assistant
I want to change my existing reservation which is done recently due to some problems, can you please help me?
user
Sure, I will help you. Please help me with your name.
assistant
Sure, my name is Katherine Carter.
user
Please allow me a minute.
assistant
Sure, I will wait.
user
Thank you. Katherine Carter, I am really sorry to inform you that there is no reservation found on your name.
assistant
Ok, not an issue.
user
So, I could not make any changes as per your request. Thank you for understanding.
assistant
Anyways, thank you for your service.
user
Thank you for reaching us. Have a great time.
assistant