Hello.
user
Hello, how may I aid you today from my end?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you out. Please provide me your name.
assistant
My name is Barbara Evans.
user
 Barbara Evans, I found an active reservation on your name in our database. Can I cancel it?
assistant
Please cancel.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant