Hello.
user
Hello, how can I assist you?
assistant
I am Virginia Nelson. I would like to change y existing reservation, due to sudden changes in climate my tennis match has been postponed. Can you please help me in changing?
user
Sure, please wait a moment.
assistant
Ok.
user
Thanks for waiting, there was no reservation found on your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Thank you for choosing us.
assistant