Hi.
user
Hello. How may I help you?
assistant
My name is Brenda Green, can you help me to cancel the reservation I had done a week ago?
user
Please wait for a moment.
assistant
Ok, please take the time you need to check.
user
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
assistant
That is good to know, thank you for the help you have done to me.
user
Thank you for reaching us.
assistant