Hi.
user
Hello, how can I assist you?
assistant
I need your help in cancelling my reservation, as I have some emergency work at my home place.
user
Ok, May I know your name further process?
assistant
I am Sarah Phillips.
user
Ok, wait for some time.
assistant
Ok.
user
There is no reservations found on your name.
assistant
Ok, no issue. Thank you.
user
Thanks for choosing us.
assistant