Hello.
user
Hello. Good evening, How may I help you?
assistant
I am looking for some agencies to help in my ticket changing, is this a booking agency?
user
Yes your at right place.
assistant
I had recently booked a flight ticket to enjoy with my friends, but suddenly in my house there is fire accident held, so I am unable to travel on that dates. Can you please change my existing reservation?
user
Sure, I will help with that. May I know your name for searching your details?
assistant
Yes, I am Daniel Lopez and please search under that name.
user
I am sorry Mr.Daniel Lopez, no reservation found on your name in database to change your reservation.
assistant
Ok, it's alright no problem. I think my ticket is not yet confirmed while I was booking and I did not get any confirmation regarding my details in previous state. Anyways, thank you for your quick hand help in searching.
user
May be it might be the reason there is no ticket found, thank for choosing us.
assistant
Welcome.
user