Hello, I am Ruth Adams.
user
Hello, how may I help you today?
assistant
Owing to an emergency I need to cancel my reservation, can you please help me?
user
Sure, please wait I will get back to you.
assistant
Ok.
user
Thanks for waiting, we have not found any flight reservation on your given name.
assistant
Ok, no issue.
user
Thank you for choosing us.
assistant
Thank you for your information.
user
Thank you.
assistant