Hi.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my recent reservation?
user
Sure, may I know your name please?
assistant
Sure, my name is Mary Adams.
user
Ok, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your given name.
assistant
That's ok, thank you for giving the information.
user
Thank you.
assistant