Hello. I am Rebecca Parker.
user
Hello, how may I aid you?
assistant
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
user
Sure, I will help you in that. Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no reservation found on your name.
assistant
Ok, not an issue. Thank you.
user
Thank you for reaching us.
assistant