Hello.
user
Hello.
assistant
Joseph Collins here.
user
How can I aid you today?
assistant
I would like to cancel my reservation as my exams postponed, can you please help me in that?
user
I am glad to help you.
assistant
Thank you.
user
Sorry to say this, there is no reservation found on your name in our database.
assistant
That's ok, no problem. Anyway thank you for checking out.
user
Thanks for reaching us.
assistant