Hello.
user
Hello, how can I aid you today?
assistant
I want to cancel my recent reservation due to health issues, can you please help me with that?
user
Sure, we are here to help you. May I know your name?
assistant
My name is Nancy Turner.
user
Ok, wait for some time I will check and get back to you.
assistant
Sure.
user
Thanks for waiting there is no reservation found on your name.
assistant
No problem, thank you.
user
Thanks for approaching us.
assistant