Hello,. I am Patrick Edwards.
user
Hello, What kind of help are you expecting from our side?
assistant
 Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I can change your reservation right now.
assistant
Thank you.
user
Please wait for a while, so that I can check the reservation list and revert to you.
assistant
Sure.
user
Sorry to inform that there is no active reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thanks for consulting us, have a good day.
assistant