Hello. I am James Gonzalez.
user
Hello, how may I amend you today?
assistant
As my semester exams got postponed, Can you please cancel my reservation?
user
Sure, can you please wait for a while.
assistant
Sure.
user
Thank you for waiting. Sorry we couldn't find any reservation against your name.
assistant
No problem. Thank you.
user
Thank you for reaching us.
assistant