Hello.
user
Hello.
assistant
I am Sharon Young.
user
Sharon, how may I aid you?
assistant
Due to typical climatic condition in Dallas, I would like to cancel my trip to Dallas. Can you please help me by cancelling my recent reservation?
user
Sure, I am here to help you. Please give me a moment to check your ticket status.
assistant
Thank you.
user
Sorry Young, no reservation is available by your name.
assistant
Ok, not an issue. May be my brother has already cancelled my ticket on behalf of me.
user
That's fine.
assistant
Thank you for providing information.
user
Thank you for contacting us.
assistant