Hello.
user
Hello, how can I assist you?
assistant
Can you please be my helping hand to change my existing reservation, due to my trip has been postponed?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Carolyn Martin.
user
Ok, please wait while I'll check your reservation status.
assistant
Sure.
user
Carolyn Martin, there is no active reservation found under your name to do changes in that.
assistant
Ok, thank you.
user
Thank you for choosing us.
assistant