Hi.
user
Hello, how can I support you today?
assistant
Owing to an emergency, I need to change an existing reservation. Can you help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
It will be helpful for me, if you share me your good name to check the reservation list?
assistant
I am Raymond Moore.
user
Please wait for a while.
assistant
Sure.
user
Thanks for your time, there is no active reservation found in your name to change.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for choosing us.
assistant