Hi. I am Scott Nelson.
user
Hello. How can I serve you today?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, I am here to help you. Please, wait.
assistant
Ok.
user
Thank you for being patience, there is no reservation found on your name.
assistant
That's Fine. Thank you.
user
Thank you for reaching us.
assistant