Hello.
user
Hello. You are at the the flight booking agency. How may I serve you?
assistant
I am unable to travel because I have an important meeting on the departure date. So, I need your assistance in cancelling my flight ticket which is booked in the last week to reach my hometown.
user
Certainly, I can help you in cancellation of the flight ticket booking. Firstly may I know your name please?
assistant
Ok, I have reserved my flight ticket with name Linda Roberts. So, please check with this name.
user
Ok, wait for a moment please. I will check for your previous reservation.
assistant
Ok, take your own time. I can wait for your response.
user
Linda, thanks for your time and patience.
assistant
Alright.
user
But I did not find any flight ticket reservation on your name. Can you reconfirm that the flight ticket was booked on your name which you have provided?
assistant
Yes, the name which I have provided is correct. I think my ticket reservation might be cancelled before.
user
Ok, as you say Linda. If I may be of any help regarding flight reservation you may contact us again.
assistant
It's ok, not a problem with that. Anyways thanks a lot for spending your valuable time for me.
user
Thank you.
assistant