Hi. I am Charles Garcia.
user
Hello. How can I assist you at this moment?
assistant
Can you help you cancel my reservation, which I have done previously?
user
Sure Charles Garcia, I am ready to help you with that.
assistant
Thanks.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Congrats Charles Garcia, I have found your reservation. Do you really want to cancel or do some changes?
assistant
It's ok, thanks for checking. Yes, please cancel it.
user
Ok Charles Garcia, your reservation has successfully cancelled.
assistant
Thank you.
user
Thank you for choosing us, have a good day.
assistant