Hello.
user
Hello. How may I help you?
assistant
I want to cancel my recent reservation, can you please help me with this?
user
May I know your name please?
assistant
I am Stephen King.
user
Please be on hold.
assistant
Sure.
user
No reservation found at the moment in our database as per your preferences.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for choosing us.
assistant