Hello, I am David Taylor.
user
Hello, how can I assist you today?
assistant
I am willing to change my recent reservation because my business trip got postponed. Could you please help me with modifying my existing reservation?
user
Sure, please wait for a while, I will check the previous reservation list and notify you the information.
assistant
Sure, I will await for your response.
user
Sorry, there is no reservation done previously on your name with your details.
assistant
No problem, there might be a possibility of reserving a ticket with some another name. Thank you for your information.
user
Thank you for approaching us, Have a nice day.
assistant