Hi.
user
Hello. How can I help you today?
assistant
I am Barbara Lopez, can you help me to change my reservation?
user
Sure, I will help you with that.
assistant
Ok.
user
Just give a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation on your name in our database.
assistant
No issues, thank you for your information.
user
Thank you for opting us.
assistant