Hi.
user
Hello, how may I help you?
assistant
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
user
Sure, we are happy to help you. Can I have your good name?
assistant
Rebecca Moore here.
user
Sorry, there is no active reservation on your name in our records.
assistant
That's ok, thank you for your help.
user
Thank you for choosing us.
assistant