Hello.
user
Hello, how can I help you?
assistant
I am Eric Green. Would it be possible to change my reservation to new locations?
user
If we find your reservation, you can change it. Give me a minute for checking.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under your name.
assistant
It's ok, thanks for your information.
user
Thank you for reaching us.
assistant