Hello.
user
Hello, how may I serve you now?
assistant
I need to change my reservation because my trip has been postponed . can you please aid me?
user
Sure, I will help you with that.
assistant
Ok.
user
May I know your good name?
assistant
Ronald Mitchell here.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, sorry there is no reservation found on your name in our system data.
assistant
Not an issue, thanks for helping me.
user
Thank you for visiting us, we hope see you again.
assistant