Hello.
user
Hello, May I know what kind of service you are expecting from us?
assistant
I made reservation earlier to know some information about the ancient people in the Metropolitan museum, which is located in Philadelphia. Due to some personal issues, I am not able to visit the museum. Can you please assist me in changing my existing reservation?
user
Sure, I can change your reservation as per your request.
assistant
Thank you.
user
I need your name to find your reservation, which has done earlier to change as per your request, please mention here?
assistant
The ticket has been reserved with the name of James Wright.
user
Please wait for a couple of minutes, I will get back to you within a less time.
assistant
Sure, I would be waiting for your response.
user
Thanks for being on hold,. I have checked in the reservation list to change your ticket, but could not find any reservation in your name.
assistant
Ok, no worries at all. Thank you for your information.
user
Pleasure is mine to assist you. Thanks for visiting us.
assistant