Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with this?
user
Sure, please wait a moment.
assistant
Sure, I am Gary Thomas.
user
Ok, please wait a moment.
assistant
Ok.
user
Sorry, there is no active reservation on your name.
assistant
Ok, Thank you for your help.
user
Thank you.
assistant