Hello.
user
Hello.
assistant
I am Dorothy Hill.
user
How may I aid you?
assistant
I want to change my existing reservation, can you please help me with this?
user
Sure, I am here to help you out with that. Please give me a moment to check your reservation status.
assistant
Sure.
user
Sorry Hill, we couldn't find any reservation on your name in our records.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for approaching us.
assistant