Hello.
user
Hello, how may I help you?
assistant
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
user
Sure, I will help you.
assistant
Thank you.
user
Could you please tell me your name?
assistant
Sure, my name is Benjamin Martin.
user
Martin, there is no reservation with your name to cancel further.
assistant
Ok, not a problem. Thank you for your information.
user
Thank you for approaching us, have a great day.
assistant