Hello.
user
Hello.
assistant
Sarah Gonzalez here.
user
What can I do for you Sarah?
assistant
Due to the heavy rain fall, I want to cancel my recent reservation.
user
Sure Sarah, please give me a moment. Sorry to inform you that there is no reservation found on your name.
assistant
That's ok.
user
Thank you for approaching us, have a good day.
assistant
Thank you for your support.
user