Hi.
user
Hello, how can I help you?
assistant
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
user
Sure, may I ask you for your name?
assistant
Thank you. Frank Walker here.
user
Give me a moment.
assistant
Ok.
user
Frank Walker. I regret to inform that there is no reservation by your name.
assistant
Not a big issue, anyhow thank you very much for checking the reservation status.
user
Thank you for reaching us.
assistant
Thank you for the information.
user