Hi.
user
Hello. How may I assist you?
assistant
Please help me to update my travelling dates in my existing reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please to check your previous reservation status?
assistant
I made a reservation by this name Patrick Thomas.
user
Please wait a moment.
assistant
Sure.
user
Patrick Thomas, I have found your reservation. Please help me with your airport codes.
assistant
My source and destination airport codes are DEN and ORD.
user
Can I have your planned trip dates please?
assistant
I intend to depart on 01/23 and my return date will be on 01/25.
user
Do you have any connection preference?
assistant
Make sure I need a economy class ticket.
user
Do you have any other specifications?
assistant
I prefer to fly with the connecting flight.
user
I found an economy class in American Airlines with fare 100 and it has single connection. Can I book your ticket?
assistant
That's perfect, you can book the ticket with this airline.
user
Ok, your booking is confirmed with flight number 1013.
assistant
Thank you for your support in changing.
user
Thank you for choosing us.
assistant