Hello.
user
Hello.
assistant
I am Michelle Moore.
user
Michelle Moore, how can I aid you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Hold on for a moment. Let me check.
assistant
Sure.
user
Sorry Michelle Moore, there are no flights reserved on your given name.
assistant
No problem, thank you for the information.
user
Welcome, thank you for choosing us. Have a great day.
assistant