Hi.
user
Hello. How can I assist you?
assistant
Can you please help me in changing my recent reservation? As my health is not in good position.
user
May I know your name?
assistant
Yes, my name is Shirley Lewis.
user
Ok. I did not find any reservation on your name to change.
assistant
Oh! May be I did a wrong booking. Thank you anyways.
user
Thank you for reaching us.
assistant