Hello.
user
Hello, how may I assist you today?
assistant
I am Patrica Perez, I want to change my reservation as my y plan to visit my cousin is postponed. Can you change my reservation?
user
Sure, we are here to help you. Ok, please wait a moment.
assistant
Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Thank for the information.
user
Thank you for reaching us.
assistant