Hello.
user
Hello. How may I assist you today?
assistant
I am looking to change the travel dates in the previous ticket, can you please help me?
user
Sure, I am oblige to help you.
assistant
Thank you.
user
Can you please provide your name to check your previous reservation?
assistant
My name is Joshua Wilson.
user
Ok, please be on hold. We regret that, there is no reservation found with your name in our records.
assistant
Sure, I will wait for your reply. It's ok, thank you for checking.
user
Thank you for reaching us, have a great day.
assistant