Hello.
user
Hello. How may I help you today?
assistant
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
user
Sure, I am here to help you with that. Please wait for a minute.
assistant
Sure.
user
May I know your name?
assistant
My name is Eric Hall.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Thank you for your information.
assistant