Hello.
user
Hello. How may I help you?
assistant
I am a footballer, my football match is cancelled. So please help me to cancel my recent reservation. Can you help me?
user
Sure, I will help you. May I know your name?
assistant
My name is Justin Perez.
user
Sorry Perez, no reservation found with your name.
assistant
It's ok, thank you for the information.
user
Thank you.
assistant