Hi.
user
Hello, how may I assist you today?
assistant
I want to change my destination airport code in my existing reservation, can you please help me out?
user
Sure, may I know your name?
assistant
Ok, my name is Shirley Edwards.
user
Ok, please wait for a while.
assistant
Ok, take your time.
user
Thanks for waiting, there is no reservation found on your name.
assistant
It's ok, thank you for the information.
user
Thank you for reaching us.
assistant