Hi.
user
Hello, how can I help you?
assistant
I want to amend my existing reservation due to health issue, can you please help me?
user
Sure, I can help you with that. May I know your good name please?
assistant
Thank you, I am Ruth Adams here.
user
Please give me a minute to check your reservation status.
assistant
Sure, take your time.
user
There is no active reservation found under your name to do changes in that.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant
Thank you.
user