Hi.
user
Hello, how may I help you?
assistant
Can you help me in changing my recent reservation, as my exam is postponed?
user
Sure, please share your good name?
assistant
Check under the name Janet Edwards.
user
Please wait for a while.
assistant
Sure.
user
Sorry, no reservation found on your given name.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant