Hello.
user
Hello. How can I help you?
assistant
I am planning to change my reservation, due to heavy rainfall in Seattle, can you help me?
user
May I know your name please?
assistant
My name is Stephen Perez.
user
Please wait a while.
assistant
Sure.
user
Sorry to say, there is no reservation on your name in our database.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for opting us.
assistant
You are welcome.
user