Hello.
user
Hello, how may I assist you today?
assistant
Myself David Scott. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, we are here to help you.
assistant
Thank you for accepting my request.
user
 Sorry, no reservation found on your name to cancel.
assistant
Ok, not an issue.
user
Welcome, thank you for reaching us.
assistant
Thank you for your information.
user