Hello.
user
Hello.
assistant
My name is Betty Carter.
user
How may I help you Betty?
assistant
Due to a sudden meeting, my trip to Vegas is postponed. Could you help me in changing the reservation?
user
Yes, please give me a minute. Sorry, there is no previous reservation on your name.
assistant
That's ok. Thank you for your time.
user
Thank you, have a nice day.
assistant