Hello. I am Rebecca King.
user
Hello, how may I support you today?
assistant
I need to change my existing reservation, as my scheduled football match got postponed. Please help me in changing?
user
Sure, please wait for a while.
assistant
Ok.
user
Rebecca King, we have gone through our reservation list but could not find any existing reservation on your name to do modification.
assistant
Ok, no issues. Thank you for your service.
user
Thank you for contacting us.
assistant