Hello.
user
Hello, how can I help you?
assistant
Can you please help me in cancelling my reservation?
user
Sure, may I know your name for doing that?
assistant
My name is Patricia Taylor.
user
We have found reservation on your name, shall I cancel it?
assistant
Yes, please proceed.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for reaching us.
assistant