Hello,.
user
Hello.
assistant
I am Gregory Phillips.
user
By which way may I help you out?
assistant
I just want to cancel my recent reservation due to bad weather I fallen sick.
user
Ok.
assistant
Can you help me in cancellation?
user
Please wait.
assistant
Ok.
user
Thanks for being patience. You have no reservation found with your name.
assistant
Thank you for your kind information.
user
Thank you for opting us.
assistant