Hello, I am Stephanie Thompson.
user
Hello, Stephanie Thompson. How can I support you today?
assistant
Owing an emergency I want to cancel my recent reservation, can you help with that?
user
Sure, we are glad to help you. Please wait for a minute.
assistant
Ok.
user
Thanks for your time, we are sorry to inform you that no reservation has found based on your name.
assistant
No problem, thank you for the information.
user
Thanks for choosing us, have a great day.
assistant