Hi.
user
Hello, how may I serve you?
assistant
I am Charles Gonzalez. Would it be possible to change my reservation to new travel dates?
user
Sure, let me check the current status and revert you.
assistant
Ok, take your own time.
user
We could not find any reservation active by the name you provided.
assistant
It's ok, thanks for checking.
user
Thank you for approaching us.
assistant