Hi, Dorothy Robinson here.
user
Hello, how can I assist you?
assistant
I want to cancel my recent reservation due to my sudden health issue. Please help me.
user
Sure, we are here to help you for cancellation. Please wait for a while.
assistant
Sure.
user
Unfortunately, we did not found any reservation on your specified name.
assistant
Ok, no problem and thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant