Hello.
user
Hello, how can I guide you for today?
assistant
I'm Jeffery Phillips. My holiday trip has been postponed. So, I would like to change my existing reservation which is under my name.
user
Please give me a minute, I will check it out whether your reservation is existed or not.
assistant
Sure, take your time.
user
Sorry, there is no reservation found under you name.
assistant
Ok, no issues. Thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant
You are welcome.
user
Have a great day.
assistant