Hi. My name is Donna Wilson.
user
Hello, how may I assist you today?
assistant
I want to change my recent reservation due to my practical exams got postponed.
user
Ok, please wait a minute. Let me check and revert you.
assistant
Sure.
user
Thanks for being patient. Sorry, there is no reservation found with your name.
assistant
Ok, Not an issue. Thanks for the information.
user
Thanks for your response.
assistant