Hello.
user
Hello.
assistant
I am Donna Baker.
user
How can I help you today?
assistant
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
user
Sure, I am gleeful to help you with that.
assistant
Thank you.
user
Please hold on for a while.
assistant
Sure.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
No problem, thank you for the information.
user
Thank you for reaching us, have a nice day.
assistant