Hello.
user
Hello, how can I assist you?
assistant
I want to change my recent reservation, Can you please help me in that?
user
Sure, I can help you with that. May I know your good name please?
assistant
My name is Carol Martin.
user
Ok, please wait for a while.
assistant
Sure.
user
Carol Martin, there is no active reservation found under your name to do changes in that.
assistant
Ok, that's not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant