Hello.
user
Hello. How can I assist you today?
assistant
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Ok, please may I know your name to proceed?
assistant
Myself Jason White.
user
Ok, please wait a moment.
assistant
Ok, I will wait.
user
OK, I have found the reservation which you have asked. Can I proceed with the cancellation?
assistant
Sure, you can proceed with that.
user
Ok, the flight reservation has been cancelled. Thank you for choosing our agency.
assistant
Thank you for helping me.
user
Most welcome.
assistant