Hello.
user
Hello. How can I aid you?
assistant
Can you please change my reservation, due to bad weather conditions?
user
Sure, please provide me the name.
assistant
My name is William Perez.
user
Please be on hold.
assistant
Sure.
user
Thank you for waiting. Here, there is no active reservation have been found.
assistant
Ok, no issue. Thank you.
user
Thank you for reaching us.
assistant