Hi.
user
Hello, how can I render you today?
assistant
I am Mary Brown.
user
Ok.
assistant
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me in my cancellation?
user
Sure, I will help you with that. Please wait a while.
assistant
Sure, take your time.
user
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
assistant
Yes, please cancel it.
user
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
assistant
Thank you for your kind response.
user
Thank you for approaching us. Have a great day!.
assistant