Hi.
user
Hello.
assistant
I am Kimberly Hall.
user
How may I help you today?
assistant
Owing an emergency want to change my reservation, so can you help me wit it please?
user
Please give me a moment.
assistant
Ok.
user
We are sorry to inform you that there is no reservation found with your given name.
assistant
That's ok.
user
Thank you for availing us.
assistant
Thank you for the response.
user