Hi.
user
Hello.
assistant
I am Catherine Williams.
user
How can I aid you at this moment?
assistant
My trip got postponed. Can you please help me in changing my recent reservation?
user
Sure, I am here to help you. Please give me a moment to check your reservation status. Catherine Williams, there is no active reservation found under your name in our database.
assistant
Ok, fine thank you for checking.
user
Thank you for contacting us.
assistant