Hello.
user
Hello. How may I assist you now?
assistant
I want to cancel my recent reservation, can you please help me in that?
user
Ok, may I know your name to check with your previous booking?
assistant
My name is Kathleen Lopez.
user
Give me a moment to check please.
assistant
Sure.
user
Kathleen Lopez, there is no reservation by your name.
assistant
Ok, that's not a problem. Thanks for your information.
user
Most welcome.
assistant