Hello, I am Katherine Lewis.
user
Hello Lewis. How can I support you today?
assistant
Can you please help me to cancel my reservation?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry Katherine Lewis, no reservation found on your name in our records.
assistant
Ok, no problem.
user
Thank you for choosing us, have a nice day.
assistant
Thank you.
user