Hi, I am Brian Evans.
user
Hello, how may I be of your assistance?
assistant
Due to tornado at my destination I want to cancel my reservation, can you help me in cancellation?
user
Sure, please wait for a minute.
assistant
Ok.
user
Sorry to inform that there is no reservation found with your name.
assistant
Ok, thanks for your information.
user
Thank you for the availing us.
assistant