Hi,.
user
Hello, how may I help you?
assistant
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
user
Sure, I will help you.
assistant
Thank you.
user
Can I know your name?
assistant
Sure, I am Timothy Collins.
user
Sorry, there is no reservation on your name.
assistant
Ok, thanks for the information.
user
Thank you.
assistant