Hi.
user
Hello, how can I help you?
assistant
I am Raymond Smith. I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with this?
user
Sure, give me a minute.
assistant
Sure.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant