Hello.
user
Hello. How can I help you?
assistant
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me cancellation on the name of Carolyn Carter?
user
Sure, I am here to help you. Please wait a minute.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name and your ticket has been cancelled.
assistant
Thank you.
user
Thank you for reaching us, have a nice day.
assistant