Hello.
user
Hello, how can I aid you?
assistant
Can you help me to change the reservation which I had done recently?
user
Sure, I can help you with that. May I know your good name please?
assistant
Ok, please check for the name Richard Johnson.
user
Please wait while I'll check your reservation status in our database.
assistant
Ok, please take your own time.
user
Richard Johnson, there is no active reservation found under your name to do modifications in that.
assistant
That is ok, thank you for assisting me.
user
Thank you for reaching us, have a nice day.
assistant