Hello.
user
Hello, how may I assist you today?
assistant
I am Eric Smith, can you help me in changing my recent reservation?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry to inform you that no reservation found on your name to change.
assistant
Its ok, not an issues. Thank you.
user
Thank you for choosing us.
assistant