Hi.
user
Hello.
assistant
I am Robert Hernandez.
user
Robert Hernandez, how may I assist you today?
assistant
Can you please help me in cancellation of my reservation as I can not make my trip due to ill health?
user
Sure, I will help you.
assistant
Thank you for considering my request.
user
Please allow me a minute.
assistant
Sure, I will wait for your response.
user
Robert Hernandez, I am sorry to say that there is no booking done on your name.
assistant
Not a big deal with that, it might not booked properly at the time of booking. Anyways thank you for the information.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant