Hello.
user
Hello. How may I render you at this moment?
assistant
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, may I know your good name please?
assistant
Yes, I am Dorothy wright.
user
Ok, please wait for few minutes.
assistant
Sure, I will wait.
user
There is no existing reservation found on your name in our records.
assistant
That's fine, no problem. Thank you for your help.
user
Thank you for reaching us.
assistant