Hi.
user
Hello. How may I abet you today?
assistant
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me out with cancelling?
user
Sure, may I know your good name to check the reservation?
assistant
Larry Philips is my name.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, no issues. Thanks for your service.
user
Thank you for contacting us.
assistant