Hello.
user
Hello. How may I assist you?
assistant
I am Nicole Thomas, I want to cancel my reservation because my exams are schedule on my trip day.
user
Sure, I will help you in cancelling the reservation.
assistant
Thank you.
user
Please wait for a while.
assistant
Ok.
user
Sorry, there are no reservations found.
assistant
It's ok, anyway thank you for the help.
user
Thank you for choosing us.
assistant