Hello. Jacob Allen here.
user
Hello, how may I serve you today?
assistant
I need to cancel my recent reservation which I have done earlier . Can you please help me out in cancelling my flight ticket?
user
Sure, please wait for a while.
assistant
Ok.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Ok, not a problem. Thank you for the information.
user
Thank you for opting us.
assistant