Hello.
user
Hello. How can I help you?
assistant
My name is Paul Mitchell. I would like to cancel my reservation due to personal reasons, could you help me out?
user
Sure, I will help you to cancel your reservation.
assistant
Ok.
user
Please give me a moment.
assistant
Sure, take your time.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
That's ok. Thank you.
user
Welcome, have a nice day.
assistant