Hello.
user
Hello.
assistant
I am Michael Lee from Charlotte.
user
How may I help you today?
assistant
I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you help me with that?
user
Sure, I will help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Ok.
user
Sorry to inform you, there is no reservation found with your name in our database.
assistant
Oh! It's ok no problem. Thank you for your service.
user
You are welcome. Thank you for reaching us.
assistant