Hello.
user
Hello. How may I aid you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, I am here to help you out with that.
assistant
Thank you.
user
May I know your name to check your previous reservation status?
assistant
My reservation was done under the name Sharon Anderson.
user
Ok, please give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name in our data base.
assistant
Ok, not an issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant