Hello. Eric Lopez here.
user
Hello, how can I help you today?
assistant
I just want to change my existing reservation which I have done earlier, due to some health issues. Can you you please help me with it?
user
Sure, please wait for a moment.
assistant
Ok, sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Anyways, thank you.
user