Hello.
user
Hello.
assistant
My name is Ryan Parker.
user
What can I do for you today?
assistant
I want to cancel my reservation, due to an emergency.
user
Sure, wait a while.
assistant
Ok.
user
Sorry Ryan, no reservation has been found on your name.
assistant
It's ok, thank you for your information.
user
Thank you for contacting us.
assistant
Welcome.
user