Hello,. I am Jerry Lopez.
user
Hello Jerry Lopez, how may I guide you today?
assistant
I want cancel my reservation due to my bad health condition.
user
Ok, please wait for a couple of minutes, I will check and revert to you.
assistant
Sure.
user
There is no reservation on the name of Jerry Lopez.
assistant
Okay, thanks for your information.
user
Thank you for opting us.
assistant