Hello.
user
Hello. How may I assist you today?
assistant
Can you please change my reservation, due to bad weather conditions?
user
Sure, I will help you. Please help me with your name.
assistant
My name is Pamela Hall.
user
Please allow me a minute.
assistant
Sure.
user
Thank you. Pamela Hall, I am really sorry to inform you that there is no reservation found on your name.
assistant
Ok, no issue. Thank you.
user
Thank you for understanding. Thank you for reaching us. Have a great time.
assistant