Hello.
user
Hello.
assistant
I am Kevin Wilson.
user
How can I help you today?
assistant
I want to change my existing reservation, due to some health issue. Can you please help me out?
user
Sure, I will help you to do some changes in my existing reservation.
assistant
Thank you for accepting my request.
user
Sorry, no reservation found on your name to change your reservation.
assistant
That's ok, thank you for checking.
user
Welcome, have a nice day. Thank you for choosing us.
assistant