Hello.
user
Hello. How can I help you?
assistant
I am Margaret Roberts. I want to cancel my recent reservation, due to exams. Can you please cancel my ticket?
user
Yes, I will check for your previous reservation.
assistant
Sure, take your time.
user
Your ticket has been cancelled successfully.
assistant
That's fine.
user
Thank you for reaching us.
assistant
Thank you for your help.
user