Hello.
user
Hello, how can I help you today?
assistant
I want to change my existing reservation. Could you help me with that?
user
Sure, I am here to help you with that. Please mention your name.
assistant
Edward Gonzalez here.
user
Please hold on for a while.
assistant
Ok.
user
Sorry, I didn't find any reservation on your name in our database.
assistant
That's ok, no problem. Thank you.
user
Thank you for reaching us, have a nice day.
assistant