Hi.
user
Hello, how may I give assistance to you?
assistant
Please cancel the reservation with the name of Pamela Rodriguez.
user
Ok, please wait a minute.
assistant
Due to the heavy snow-storm at my place so that I can not start my journey.
user
Ok. There is no reservation on your name.
assistant
Fine.
user
Thank you for opting us.
assistant
Thank you for your assistance.
user