Hello.
user
Hello, how may I help you?
assistant
Charles Hall here. I want to cancel my recent reservation due to the climate, will you help me over that?
user
Ok, please wait a while.
assistant
Ok.
user
Sorry Hall, there is no reservation found with your name. Do you need any other help?
assistant
It's ok, no issues. Thank you for your support.
user
You are welcome. Thank you for reaching us.
assistant