Hello.
user
Hello. How may I help you today?
assistant
I need to change my recent reservation, could you help me in doing that?
user
Ok, may I know your name to check your reservation status?
assistant
I am Timothy Green.
user
Sorry to say, there is no reservation found on your name to change it.
assistant
Ok, no problem.
user
Thanks for choosing us, have a nice day.
assistant
Thank you for the information.
user
Welcome Timothy Green.
assistant