Hello.
user
Hello, how may I assist you today?
assistant
I need to cancel my previous flight ticket booking due to some issues, can you please help me with that one?
user
Sure, we are here to help you.
assistant
Thank you so much.
user
Can I have your name to proceed further?
assistant
My name is Patrick Hill.
user
Thank you for your time, unfortunately no reservation found on your name.
assistant
Not an issue with that one, thank you for checking my reservation status.
user
Thank you for reaching us.
assistant
Welcome.
user