Hello.
user
Hello. In which way I can help you today?
assistant
I am Pamela Wright, want to alter my recent reservation due to some personal problem. Please help me in changing my reservation.
user
Sure Pamela, I will help you with that.
assistant
Thanks.
user
Please wait a moment, I will check your previous reservation status.
assistant
Sure, take your time.
user
There is no previous reservation available under your name.
assistant
Oh! It's ok, thank you for your help.
user
You are welcome Pamela Wright.
assistant