Hello.
user
Hello.
assistant
Nicole Rodriguez here.
user
How can I help you today?
assistant
I am looking to change my reservation due to heavy rains in my departure area. Can you please help me out with that?
user
Sure, I am here to help you.
assistant
Thank you for accepting my request.
user
Please, give me a moment.
assistant
Sure, take your time.
user
Sorry, there is no reservation found on your name.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant
Welcome.
user