Hello.
user
Hello, how may I support you today?
assistant
Can you please help me with cancelling my previous booking now?
user
Sure, please share me your good name.
assistant
My name is Barbara Carter.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
Oh! That's very sad to know. Thank you for checking anyways.
user
Thank you for opting us.
assistant
You are most welcome.
user