Hi.
user
Hello.
assistant
I am Thomas Williams.
user
OK, Thomas how may I help you?
assistant
Actually my date of travelling was changed due to bad whether , could you help me in change my existing reservation.
user
OK, sure. Can you please wait a moment.
assistant
Sure.
user
Thank you for waiting, no reservation found on your name to change. Thank you for contacting us.
assistant
Thank you,. Thank you, very much.
user