Hello.
user
Hello, how can I help you?
assistant
I want to cancel my reservation, can you please help me with that?
user
Sure, may I know your name to check the reservation?
assistant
Helen Perez here.
user
We found a reservation, shall I proceed with cancelling?
assistant
Please, cancel the reservation.
user
Your reservation has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for reaching us.
assistant