Hello.
user
Hello.
assistant
I am Amanda Campbell.
user
How may I assist you?
assistant
Can you please change my existing reservation due to abnormal weather condition?
user
Sure, I am glad to help you.
assistant
Thank you.
user
Please wait for a while.
assistant
Sure.
user
Sorry to inform you that, there are no reservation found on your name.
assistant
No problem. Thank you for your kind service.
user
Thank you for choosing us.
assistant