Hello.
user
Hello.
assistant
I am Amy Robinson.
user
How can I assist you at this moment?
assistant
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation?
user
Sure Amy. I will help you with that.
assistant
Thank you.
user
Please wait a moment to check your reservation status.
assistant
Sure, take your time.
user
Sorry Amy Robinson, no reservation has found under your name to cancel.
assistant
That's ok, thank you for your information.
user
Thank you for choosing us, have a good day.
assistant