Hi.
user
Hello.
assistant
I am Emma Wright.
user
How can I help you?
assistant
I need your help in ticket booking. Can you please book me a ticket from CLT to PHX?
user
Sure, please tell your travelling dates?
assistant
My travelling dates are 04/16 and 04/18.
user
There is a flight with 1 connection and the price is 200.
assistant
Sorry, I need a direct flight. Thank you for searching.
user
Thank you and have a nice day.
assistant