Hi.
user
Hello. How may I aid you?
assistant
I want to amend my existing reservation, can you please help me?
user
Sure, I will help you out with that. May I know your name to check your reservation status?
assistant
Thank you, I am Michael Miller here.
user
Ok, please give me a moment.
assistant
Sure, I will wait.
user
Sorry, there is no reservation found on your name in our records.
assistant
Ok, not an issue.
user
Thank you for reaching us.
assistant
Thank you for your information.
user