Hi.
user
Hello. How may I assist you today?
assistant
I am Betty Thompson. Would it be possible to change my reservation, which I have done with my name?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Ok.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for the response.
user
Thank you for approaching us.
assistant