Hi.
user
Hello, how may I assist you?
assistant
I have planned to go for OAK but I have a sports meet in Minneapolis. Can you please alter my existing reservation?
user
Sure, we are here to help you. May I know your good name for further process?
assistant
Ok, sure. Margaret Hall is my name.
user
No reservation found on your name.
assistant
Ok. not an issue. Thank you for your information.
user
Thank you for choosing us, have a nice day.
assistant