Hello.
user
Hello, how may I aid you today?
assistant
Myself Nancy Hernandez. I want to cancel my recent reservation, can you help me?
user
Sure, I am here to help you in cancelling the flight ticket. Please allow me a moment to check the reservation status on your name in our database.
assistant
Thank you, I will wait for your response.
user
Sorry Nancy Hernandez, there is no active reservation on your name in our database.
assistant
That's ok, no problem. Thank you for the information.
user
Thank you for reaching us.
assistant