Hello.
user
Hello, how may I guide you at this moment?
assistant
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
user
Sure, I can help you in that.
assistant
Thank you.
user
For that I need to know your name. Can you please provide me?
assistant
Sure, my name is John Martinez.
user
Please allow me a moment to check for the previous reservation in our data base.
assistant
Sure, take your time.
user
We are sorry to specify that, there is no active reservation found on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thanks for reaching us.
assistant