Hello, I am Nicole Lopez.
user
Hello, how can I help you?
assistant
I need to change my existing reservation, can you please help me?
user
Sure, I am here to help you. Please wait a moment.
assistant
Ok.
user
Thanks for waiting,. Sorry there are no flights found on your name.
assistant
Ok, thank you for your response.
user
Thanks for connecting us, have a nice day.
assistant