Hello.
user
Hello, how can I provide service to you?
assistant
My name is Mary Lopez, I want to change my reservation as my plan to visit my brother at New York is postponed. Can you change my reservation with new dates?
user
Sure, we are here to help you. Please wait for a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant