Hello.
user
Hello.
assistant
I am Patricia Lopez.
user
How may I help you today?
assistant
I have planned a trip to participate in world champion ship but due to heavy rain storm the match got postponed, can you please help me in present flight ticket cancellation?
user
Sure, please allow me to check with your previous booking for a moment.
assistant
Thank you for your acceptance and take your time.
user
Sorry to inform you but there is no reservation found under your name.
assistant
Ok, that's fine. I think it might have cancelled by one of my friend as I have informed him to cancel the ticket.
user
Thank you for consulting our agency.
assistant
Thank you for your help.
user
Most welcome.
assistant