Hello.
user
Hello. How may I serve you today?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I'll help you in changing an existing reservation.
assistant
Thanks.
user
Could you please let me know your name to check the reservation list?
assistant
My name is Angela Baker.
user
Thank you for providing your name, please wait a moment.
assistant
Ok, I will wait.
user
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
assistant
Anyway, thanks for the information.
user
Thank you for approaching us.
assistant