Hello.
user
Hello, How can I help you?
assistant
I want to change my reservation, could you assist me to change my reservation?
user
Sure, May I know your name?
assistant
My name is Catherine Mitchell.
user
Please wait a minute.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
Ok, not a problem. Thank you.
user
Thank you for opting us.
assistant