Hi.
user
Hello. How may I help you today?
assistant
Please help me to cancel my recent reservation.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Could you send me your name?
assistant
Robert Moore.
user
Ok, wait for a minute.
assistant
Sure.
user
I regret to say that, there is no reservation found on your name in our records.
assistant
Thank you for your information.
user
Thank you for choosing us.
assistant