Hello.
user
Hello, how can I help you?
assistant
I have made a ticket reservation in the last week but I have given the wrong airport code. Can you please aid me to change that?
user
May I know your name please?
assistant
Thank you. My name is Ronald Edwards.
user
Sorry to say, we have not found any reservation on your name in our database.
assistant
Oh! It is so sad to hear. Anyhow thanks a lot for checking my ticket status.
user
Thank you for opting us.
assistant