Hello.
user
Hello. How may I help you today?
assistant
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
user
Sure, I'll help you with this. Please let me know your name to check the reservation list.
assistant
My name is Emily Garcia.
user
Thank you for providing your name, I have checked the reservation list to change your ticket but there is no reservation found by this name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant