Hello.
user
Hello, how may assist you today?
assistant
Due to climate issue at my destination, we need to cancel our movie shooting. Can you please cancel my reservation with name Matthew Lewis?
user
Sure, I will help you in cancellation. Ok, please wait. Sorry, there is no reservation found on your name.
assistant
Sure. Ok, no issues. Thanks for your information.
user
Thank you for reaching us, have a blissful day.
assistant