Hi.
user
Hello. How may I assist you?
assistant
I want to cancel my reservation, can you help me with that?
user
Sure, I am here to help you out.
assistant
Thank you.
user
May I know your name please?
assistant
James Davis here.
user
Wait a moment please.
assistant
Sure.
user
James Davis, we haven't found any reservation under your name in our database.
assistant
Ok, no issues. Thanks for the help.
user
Thank you for choosing us.
assistant