Hello.
user
Hello. How can I help you at this moment?
assistant
I need to change my existing reservation as my plan to attend a business meeting got postponed. Can you help me in doing that?
user
Sure, I am here to help you with this.
assistant
Thank you.
user
Can you please provide the name on which you have done the reservation previously?
assistant
I am Timothy Phillips.
user
Please hold on for a moment.
assistant
Sure.
user
Timothy Phillips, I have searched the database with your name and I didn't find any active reservation with your provided details.
assistant
Ok, not an issue. Thank you for the information.
user
Thank you for choosing us.
assistant