Hello.
user
Hello. How may I assist you today?
assistant
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
user
Sure, I will help you with that.
assistant
Thank you.
user
May I know your name to check your previous reservation?
assistant
Sure, my name is Kenneth Young.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
Oh! It's ok no problem.
user
Thank you for reaching us, have a great day.
assistant
Thank you for your service.
user
Welcome.
assistant