Hello.
user
Hello. How can I help you today?
assistant
I am Michelle Allen. I am planning to cancel my recent reservation, due to some work. Can you please cancel my ticket?
user
Sure, I will help you with that. Can you please wait while I check the reservation records?
assistant
Sure.
user
Your name is not been registered in our reservation records.
assistant
That's fine.
user
Sorry I can not proceed with the cancellation. Thank you for choosing for agency.
assistant
Thank you for your service.
user