Hello.
user
Hello, How can I assist you?
assistant
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
user
Sure, May I know your name?
assistant
My name is Rebecca Allen.
user
Please wait a second.
assistant
Sure.
user
We have found a reservation on your name, Shall I cancel it?
assistant
Please proceed.
user
Your ticket has been cancelled.
assistant
Thank you for your help.
user
Thank you for opting us.
assistant