Hi,.
user
Hello, how may I aid you for the day?
assistant
I made a reservation earlier to go for a holiday trip with my friend's, due to some issues the trip got postponed. Can you please help me in changing my existing reservation?
user
Sure, may I know your name?
assistant
I am Brenda Edwards.
user
Ok, please wait for a while.
assistant
Sure, I will wait for your response.
user
Sorry, there is no reservation found on your name.
assistant
That's ok, not an issue. Thanks for your kind response.
user
Thank you for reaching us, have a good day.
assistant