Hello.
user
Hello. How may I help you?
assistant
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
user
Sure, can you help me with your name?
assistant
My reservation was done under the name Gregory Thomas.
user
Sorry, there is no reservation found under your name.
assistant
Ok, not ab issue. Anyways, thank you for the information.
user
Thank you for reaching us.
assistant