Hello, I am Barbara White.
user
Hello, what help are you expecting from my side?
assistant
As my trip for New York was cancelled due to heavy rain fall. Could you please help me with cancellation of my recent reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
 We sorry to inform you that, we did not find any reservation with your name.
assistant
Ok, No issues, Thank you for the information.
user
You are welcome. Have a great day.
assistant