Hello.
user
Hello, how may I aid you today?
assistant
I am Dorothy Brown here. I need to change my existing reservation, which is done recently. Can you please help me out?
user
Sure, please be on hold.
assistant
Thank you for considering my request and I will wait for your positive response.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Not a problem, anyway thank you for the information. Thank you for searching.
user
Thank you for reaching us.
assistant