Hi, I am Anna Carter.
user
Hello. What kind of help are you looking from us?
assistant
Owing to an emergency, my business conference got cancelled. So I want you to cancel my existing reservation.
user
Sure, please wait for a moment while I am checking your recent reservation and make it cancel.
assistant
Sure.
user
Thank you for waiting, we found a reservation on your name, It has been cancelled successfully.
assistant
I appreciate your kind service.
user
Thank you.
assistant