Hello.
user
Hello, how may I help you?
assistant
My name is Christine Thompson. I want to change my existing reservation, could you help me out?
user
Sure, please give me a moment to check the records.
assistant
Sure, take your time.
user
Sorry Thompson, there is no reservation found on your name.
assistant
That's ok. Thank you for your time.
user
You are most welcome Thompson.
assistant