Hi.
user
Hello.
assistant
Roberts Gonzalez here.
user
How may I help you?
assistant
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
user
Sure, I will help you.
assistant
Thank you.
user
Sorry, there are no reservation found on your name.
assistant
That's ok, thank you.
user
Thank you for opting us.
assistant