Hello.
user
Hello, how can I aid you for today?
assistant
My wedding venue has been changed, so I want to amend my existing reservation.
user
I am here to help you about that. Can you please provide your name for checking the reservation status?
assistant
Amanda Martinez here.
user
Sorry to say this Amanda Martinez, there is no active reservation with your name.
assistant
No problem, thank you.
user
You are welcome, thank you for reaching us.
assistant