Hi.
user
Hello,. How can I support you?
assistant
I want to cancel my recent reservation in the name of Thomas Carter. Can you help me in this?
user
Sure, I will help you. Please be on hold.
assistant
Sure.
user
Sorry to inform you that, we did not find any reservation in your name to cancel.
assistant
Not a problem, thank you.
user
Thanks for choosing us.
assistant