Hello.
user
Hello, how may I aid you?
assistant
I want to change my reservation due to postpone of my trip, can you please help me to modify my travel dates?
user
Sure, we are happy to help you. May I know your good name?
assistant
My name is Sharon Williams.
user
Sorry, we did not find any active reservation on your name in our data.
assistant
Ok, not an issue. Thank you for checking my reservation status.
user
Thank you for contacting us.
assistant