Hello.
user
Hello. How can I help you?
assistant
Donald Nelson here. I would like to spend some more days with my mother, please help me in changing my existing reservation.
user
Sure, please wait a minute.
assistant
Sure.
user
Thank you for waiting, there is no reservation found on your name to change.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for approaching us.
assistant