Hello.
user
Hello, how can I support you today?
assistant
I need to cancel my resent reservation due to my exam got cancelled. Can you please check the reservation by this name Dennis Gonzalez?
user
Sure, May I know your name? Ok, please wait for a while.
assistant
Ok.
user
Thank you for being patient, There was no reservation found on your name.
assistant
Ok, no problem. hanks for your information.
user
Thank you for contacting us.
assistant