Hello. I am Betty Hall.
user
Hello, how may I help you?
assistant
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
user
Sure, please wait for a moment.
assistant
Ok, take your time.
user
Sorry, there is no reservation found on your name in our database to change.
assistant
That's ok. Anyways, thank you for your help.
user
You are welcome.
assistant