Hello.
user
Hello. How may I help you?
assistant
I have already booked my ticket to Houston but due to an emergency, I would like to change my reservation.
user
May I know your name please?
assistant
My name is Melissa Nelson.
user
I have found your reservation, may I know your new trip dates?
assistant
I will be travelling on dates from 10/19 to 10/21.
user
Please provide your airport codes.
assistant
The airport codes are OAK and DEN.
user
There is a flight available for you with 1 connection. Shall I proceed?
assistant
Yes, please proceed.
user
Your ticket is booked.
assistant
Thank you for your help.
user
Most welcome.
assistant