Hello.
user
Hello. How can I assist you at this moment?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I am happy to help you with that. Please wait a moment to check your reservation status.
assistant
Thank you. Sure, my previous reservation is in the name of Gregory Adams.
user
Thank you for providing your name for confirmation.
assistant
Ok.
user
Sorry Gregory Adams, no reservation has found under your name to cancel.
assistant
Ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your information.
user
Most welcome.
assistant