Hello.
user
Hello, how may I serve you?
assistant
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
user
Sure, I am happy to help you. Can I have your good name to proceed further?
assistant
I am Patricia Young.
user
Sorry, we did not find any active reservation on your name in our records.
assistant
Ok, no problem. Thanks for the information.
user
Thank you for opting us.
assistant