Hello.
user
Hello.
assistant
I am Sharon Walker.
user
Good evening, how can I aid you?
assistant
I want to change my reservation because my exam was postponed so help in changing my reservation?
user
I can help in that changing, wait a moment to check your booking. Sorry Walker, no reservation found for this search on your name to change your booking.
assistant
Oh might be my brother has changed, that's fine. Thank you for your help.
user
You are most welcome.
assistant