Hello,.
user
Hello, how can I aid you?
assistant
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
user
Ok, may I know your good name?
assistant
I am Stephen Davis.
user
 Ok, please wait I will revert you.
assistant
Sure.
user
 Sorry, no reservation was found on your name.
assistant
Ok, no issues. Thanks for the information.
user
 Thank you for availing us.
assistant