Hello.
user
Hello. How may I guide you?
assistant
I am Ashley Williams. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
user
Yes, I can help you. Give me a moment.
assistant
Sure, take your own time.
user
Sorry to inform you that there is no reservation found on your name.
assistant
That' s fine, thank you for your help.
user
Thank you for reaching our agency.
assistant