Hi.
user
Hello. How may I hand help to you?
assistant
Can you please help in changing my details in an existing reservation?
user
Yes, I am glad to assist you. May I know your name for checking purpose?
assistant
I have reserved my flight ticket in Edward Baker name.
user
Baker, I am unable to find your previous booking in our back end to modify it.
assistant
Ok, fine thank you for your help.
user
Thank you for your valuable time in approaching us.
assistant