Hi.
user
Hello, how can I assist you today?
assistant
I want to cancel my reservation as my project got ramp down. Please help me with cancellation.
user
Sure. May I know your good name?
assistant
I am Amy Allen.
user
Please wait for a while.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's Ok. Thanks for your response.
user
Thank you for choosing us.
assistant