Hello.
user
Hello, how can I guide you for today?
assistant
Here Carolyn Hall. I need to cancel my reservation because my health is not good.
user
Please give me a minute, I will check the status of your existing reservation?
assistant
Sure, take your own time.
user
Sorry, there is no reservation found under your name in our database.
assistant
That.s fine, no problem, thank you for giving information.
user
Thank you for contacting us, have a nice day.
assistant