Hello.
user
Hello.
assistant
Myself Brian Taylor.
user
How can I aid you?
assistant
I woudl like to cancel my recent reservation due to some personal issues, will you help me with that?
user
Sure, please allow me a moment to check for the status.
assistant
Ok, I will wait for your response.
user
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to  cancel it.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant