Hello.
user
Hello.
assistant
I am Amanda Jones.
user
How can I assist you today?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I am here to help you.
assistant
Thank you.
user
Please wait a second.
assistant
Sure.
user
Sorry to inform you that there is no reservation found under your name.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for choosing us.
assistant