Hello. I am Jessica Campbell.
user
Hello, How exactly I can serve you the best today?
assistant
I have made a reservation to Houston, due to some issue my trip has been cancel, so help me to cancel my reservation.
user
Sure, I would be happy to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Ok, thank you.
user
Thank you for reaching us.
assistant