Hello.
user
Hello, how can I support you?
assistant
My client meeting has been postponed, I want to change my existing reservation. Can you please help me with this?
user
Sure, we will help you out. Please wait for a while, I will check the status and revert you. Can I have your name to trace your details?
assistant
Sure, I am Samuel Carter.
user
Thanks for your time, we are sorry to say that no reservation was found on your name.
assistant
Ok, Thank you for your service.
user
Thank you for choosing us.
assistant