Hi.
user
Hello. How may I assist you today?
assistant
My business meeting has been postponed, so I would like to change my existing reservation.
user
Sure, I am here to help you to change that reservation but I need your name to proceed further.
assistant
Ok, my name is Stephen Mitchell.
user
I could not find any reservation with your name in our database.
assistant
Ok, not an issues. Thank you for your help.
user
My pleasure.
assistant