Hello.
user
Hello. How may I serve you?
assistant
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
user
Yes, please wait for a moment. I will check it and let you know. May I know your name please?
assistant
Sure, my name is Edward Hernandez.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! May be I have done a wrong booking. Thank you anyways.
user
Ok. Thank you.
assistant