Hello.
user
Hello.
assistant
Myself Timothy Davis.
user
How can I assist you today?
assistant
I need o cancel my reservation due to my planned event got cancelled so please help me with cancelling my reservation.
user
Sure, I will help you with that. Please give me a moment.
assistant
Thank you, take your time.
user
Thanks for waiting, there is no reservation found under your name.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Welcome, have a great day.
assistant