Hello.
user
Hello, how can I help you?
assistant
Can you please help me to cancel my reservation?
user
Sure, may I know your name please?
assistant
Myself Karen Smith.
user
Ok, please wait for a minute.
assistant
Ok.
user
Sorry, there is no reservation found in your name to cancel.
assistant
Ok, no problem. Thanks for your service.
user
Thanks for opting us, hope to serve you again.
assistant