Hello.
user
Hello. How may I help you out?
assistant
I am Nancy Smith. Can you help me in booking my flight ticket from SFO to IAH?
user
Sure, I will help you in booking the ticket. May I know your travelling dates?
assistant
My trip dates will be Apr 19 to 21.
user
There is a flight with connection 1 and price 100, can I proceed?
assistant
I need a direct flight.
user
Sorry, there are no flights found.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant