Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
user
Sure, can I know your name please?
assistant
I am Raymond Taylor.
user
Ok, wait a moment please.
assistant
Sure.
user
Sorry Taylor, There is no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for approaching us.
assistant