Hi, I am Susan Smith.
user
Hello, How can I assist you today?
assistant
I need to change my recent reservation due to postpone of my exams. Could you please check it for me?
user
Sure, we are here to help you. Wait a moment.
assistant
Sure.
user
There is no recent reservation found on your name.
assistant
 Thank you for your response.
user
Thank you for approaching us.
assistant
Thank you.
user