Hi.
user
Hello. How can I oblige you?
assistant
I would like to cancel my reservation as my examinations got cancelled. Can you help me with it?
user
Sure. May I know your good name?
assistant
Jessica Phillips is my name.
user
Please wait for a while.
assistant
Ok.
user
Thanks for waiting, there is no reservation found on your name.
assistant
That's ok, thank you for the information.
user
Thank you for opting us.
assistant