Hello.
user
Hello, how may I assist you today?
assistant
My name is Timothy Wilson, I already book a flight ticket to meet my parents at New York but due to some reason my plan is cancelled. Can you cancel my reservation?
user
Sure, we are here to help you. Please wait a moment, let me check your reservation and let you know.
assistant
Sure, I will wait for your reply.
user
Thank you for your valuable time, unfortunately no reservation found on your name.
assistant
Ok, thank you for the information.
user
Thank you for opting us, have a great day ahead.
assistant