Hi.
user
Hello, how may I render you?
assistant
I am Sandra Mitchell. As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Please help me out.
user
Sure, let me check the status and get back to you.
assistant
Ok.
user
We could not find any reservation on your name.
assistant
No problem, thank you for the information.
user
Thank you for opting us.
assistant