Hello.
user
Hello, how can I guide you for today?
assistant
I need to cancel my recent reservation, as my planned trip with my family got cancelled. Can you please help me out?
user
May I know your name?
assistant
Sure, myself Samantha White.
user
Please give me a minute, I will check the status of your existing reservation. Sorry, there is no reservation found under your name in our database.
assistant
Not a problem, anyway thank you for the information.
user
Thank you for contacting us, have a nice day.
assistant
Thank you for searching.
user