Hello.
user
Hello, how can I support you?
assistant
I want to cancel my cousin's recent reservation, due to emergency work. Can you help me to cancel his reservation?
user
Sure, I am here to help you. Can you please mention your cousin name for cancellation?
assistant
Sure, you can check the reservation on the name of Donna Harris.
user
Ok, please wait for a while.
assistant
Sure, I will wait.
user
Thank you for being patient, There was no reservation found on your specified name.
assistant
That's Ok, no issue. Thanks for your kind service.
user
Thank you for opting us.
assistant