Hello.
user
Hello. How may I assist you today?
assistant
My name is Stephanie Moore.
user
Yes Moore.
assistant
I just need your help in cancelling my reservation.
user
Sure, I am here to help you.
assistant
Thank you.
user
Please hold on for a moment to check your reservation status.
assistant
Ok.
user
Moore, I did not find any reservation with your name in my database.
assistant
It's ok, thank you for the information.
user
It's my pleasure.
assistant