Hi.
user
Hello. How can I aid you today?
assistant
Owing to an emergency, my planned trip to Yosemite adventure with friends got cancelled. So I want you to cancel my recent reservation.
user
Sure, I am here to help you. May I know your name?
assistant
Sure, Sarah Rodriguez here.
user
Sorry, no reservation found on your name in our reservation list.
assistant
Ok, not an issue.
user
Thank you for choosing us, have a nice day.
assistant
Thank you for your assistance.
user