Hello.
user
Hello, how may I assist you today?
assistant
I would like to change my flight reservation as my trip got postponed, can you please help me?
user
Sure, may I know your good name?
assistant
I am Frank Thomas.
user
Ok, please wait for a minute.
assistant
Sure.
user
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
That's ok, thank you for checking.
user