Hello.
user
Hello. How may I serve you at this moment?
assistant
My name is Michelle Wright, I want to cancel my reservation as my plan to meet my friend at Orlando is cancelled. Can you cancel my reservation?
user
Sure, please wait for few minutes.
assistant
Ok.
user
There is no recent reservation found on your name in our records.
assistant
Ok, thank you for the information.
user
Thank you for reaching us.
assistant