Hi.
user
How can I provide assistance to you?
assistant
I am Emma Taylor. I need your help to cancel the reservation, as my friend met with an accident.
user
Sure, please wait for a while, I will check the reservation list and revert to you.
assistant
Ok, I will wait.
user
Thanks for being waiting. We are sorry to inform you that, there is no reservation found with your name.
assistant
No problem. Thank you.
user
Thank you for opting us.
assistant