Hello.
user
Hello. How can I assist you?
assistant
I want to cancel my ticket due to family issues.
user
Sure, I can help you and can I know your name please?
assistant
Carolyn Lee here.
user
Please allow me a moment.
assistant
Sure.
user
I have found your reservation and it has cancelled successfully from my side.
assistant
Thank you.
user
You are most welcome and thank you for reaching us.
assistant