Hello.
user
Hello, how may I aid you today?
assistant
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
user
Sure, please share me your good name.
assistant
Sure, myself Steven Green.
user
Please wait for a while.
assistant
Sure.
user
Sorry to say that, there is no active reservation found on your name.
assistant
It's ok, thank you for your help.
user
Thank you for opting us.
assistant