Hello.
user
Hello, How can I serve you?
assistant
Would it be possible to cancel my reservation, which I have done with my name?
user
Sure, May I know your name?
assistant
Sure, my name is Dennis Johnson.
user
Please wait a second.
assistant
Sure.
user
Sorry, No reservation found on your name.
assistant
No issues, thank you.
user
Thank you for reaching us.
assistant