Hello.
user
Hello. How can I assist you at this moment?
assistant
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my recent flight ticket reservation?
user
Sure, I am here to help you with this.
assistant
Thank you for accepting my request in positive manner.
user
Can you please provide your name to check your reservation status?
assistant
Sure, I have done my previous flight ticket booking on my name Debra Turner. You can check with this name.
user
Debra Turner, there is no active reservation found under your name in our database.
assistant
It's alright, I think my previous flight ticket booking is not done properly while I was booking. Thank you for your help and searching my recent flight ticket reservation.
user
Thank you for contacting us.
assistant
Welcome.
user