Hi.
user
Hello, how may I assist you?
assistant
I am Katherine Green. I would like to modify my flight ticket that I am unable to travel on those dates, can you please help me in flight ticket modification?
user
Ok, please wait a moment while I check the reservation records.
assistant
Sure, I will wait for your positive response.
user
Sorry, there is no reservation been found on your name mentioned. So I can not change.
assistant
Not an issue with that one, thank you for your information.
user
Thank you for connecting with our agency.
assistant
You are welcome.
user