Hello. I am Kathleen Allen.
user
Hello, how can I help you?
assistant
I need o cancel my recent reservation, as my meeting with my clients got cancelled. Could you help me in cancelling?
user
Sure, I am happy to help you. Please wait for a while.
assistant
Ok.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no issues. Thanks for your service.
user
Thanks for choosing us.
assistant