Hi.
user
Hello. How may I serve you today?
assistant
Please change my existing reservation owing to an emergency.
user
Sure, I am here to help you. Could you please help me with providing your good name?
assistant
My name is Brandon Collins.
user
Ok, please wait for few minutes, let me check with your existing reservation status.
assistant
Sure.
user
There is no existing reservation found on your name in our records.
assistant
Thanks.
user
Thank you for reaching us.
assistant