Hi.
user
Hello, how can I assist you for the day?
assistant
Could you please cancel my recent reservation?
user
May, I know your good name?
assistant
My name is Laura Gonzalez.
user
Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your given name.
assistant
Not a problem, thank you for checking.
user
No problem, thank you for the information. Thank you for reaching us.
assistant