Hi.
user
Hello, how may I assist you today?
assistant
Can you please help me in changing my exsiting reservation?
user
Sure, we are here to help you.
assistant
Thank you.
user
On whose name, the reservation has been made earlier?
assistant
The reservation has been done under the name of Paul Wilson.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting, there is no reservation found in your name to change.
assistant
No issues, thank you.
user
Thank you for availing us, have a good day.
assistant