Hello.
user
Hello, how can I aid you for today?
assistant
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
user
Sure, I am here to help you about that. Can you please provide your name for checking the reservation status with your name?
assistant
I am John Parker.
user
Please be on hold for sometime to check the reservation status in our booking list.
assistant
Sure.
user
I apologise to say this John Parker, there is no active reservation under your name in our booking list. Thank you for reaching us. Hope you have a nice day ahead.
assistant