Hi,.
user
Hello, May I know you name?
assistant
I am Alexander Jackson.
user
How can I aid you at the moment?
assistant
Due to an emergency, I need to change my existing reservation.
user
Sure, we are eager to help you.
assistant
Ok.
user
Please hold on for a minute, I will revert to you.
assistant
Sure.
user
Thanks for waiting, I really appreciate your patience. We did not find any reservation with the name of Alexander Jackson, in the reservation list.
assistant
Thanks for the help.
user
Thank you for reaching us with a query. We hope to serve you again.
assistant
Thanks.
user