Hello.
user
Hello. How may I serve you today?
assistant
Owing to emergency I want to cancel my recent reservation, can you help me with that?
user
Sure, I'll help you with this.
assistant
Thank you.
user
Please let me know your name to check the reservation status.
assistant
My name is Susan Thomas.
user
Ok, please wait a moment.
assistant
Sure.
user
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
assistant
Please cancel.
user
Your ticket has been cancelled successfully.
assistant
Thank you for your help.
user
Thank you for choosing us.
assistant