Hello. Nancy Jones here.
user
Hello, how can I assist you?
assistant
I am looking to change my reservation. Can you please help me out with that?
user
Sure, I here to help you. Please wait a second.
assistant
Thank you, take your time.
user
Sorry to inform you, there is no reservation found under your name.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you for opting us.
assistant