Hello. I am Paul Williams.
user
Hello, how may I aid you today from my end?
assistant
I want to change an existing reservation, can you please help me in that?
user
Sure, I am here to help you out. Please allow me a moment.
assistant
Sure.
user
Sorry Paul Williams, there is no active reservation on your name in our database.
assistant
That's ok, not a problem. Thanks for your information.
user
Thank you for reaching us.
assistant