Hi. Amy Hernandez here.
user
Hello, how may I help you?
assistant
I want to cancel my previous reservation as my doctor suggested me not to travel. Can you help me?
user
Sure, I will help you.
assistant
Thank you for your positive response.
user
Please wait for a moment.
assistant
Sure.
user
Thank you for waiting, there is no reservation found under your name when I have checked in our previous booking list.
assistant
Oh! That's sad to know. Thank you for checking anyways.
user
You are most welcome. Have a nice day.
assistant
Most welcome.
user