Hello.
user
Hello. How can I assist you at this moment?
assistant
Due to urgent work, I would like to change my reservation to some other date, can you please help me out with that?
user
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
assistant
Thank you for accepting my request, I had reserved it on the name of George White.
user
Ok, please wait a moment.
assistant
Sure, take your time.
user
Sorry George White, no reservation has found under your name to change.
assistant
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
user
Thank you for choosing us, have a good day.
assistant