Hello. I am James Harris.
user
Hello, how best I can aid you today?
assistant
I want to cancel my recent reservation due to cancel of my trip. Could you please help me?
user
Sure, we are glad to help you with cancellation. Please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your specified name to cancel it.
assistant
No worries, thank you for the information.
user
Thank you for choosing us.
assistant