Hello.
user
Hello.
assistant
Catherine Baker here.
user
How can I assist you?
assistant
Due to some personal work I want to change my recent reservation, can you help me?
user
Sure Baker, please wait a moment.
assistant
Sure, take your own time.
user
Sorry to say that, there is no reservation found on your name.
assistant
It's ok, thanks for your information.
user
Thank you for approaching us.
assistant