Hello. I am Edwards Martin.
user
Hello, how may I aid you today?
assistant
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
Please wait for a moment.
assistant
OK.
user
Thanks for your time, there was no reservation found on your name.
assistant
No problem, thank you for the information.
user
Thank you for opting our agency.
assistant