Hi. I am John Davis.
user
Hello, how can I assist you today?
assistant
I want to cancel my recent reservation due to heavy snow fall at my destination. Can you please help me with it?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
OK, no problem.
user
Thank you for reaching us.
assistant
Thanks for your information.
user