Hello.
user
Hello. How may I help you right now?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I can help you with flight ticket cancellation process with free of cost. For finding your previous booking, I need your name. Can you please provide?
assistant
Thank you. My name is Emma Robinson.
user
Thank you for your information, please be on hold for a while to check the reservation in our data base.
assistant
Ok, I will wait for your response.
user
Thank you for being on hold, on your name I have found the reservation. Do you want me to cancel the ticket?
assistant
Ok, please cancel it.
user
Ok, I have cancelled your previous flight ticket and the refund will be processed and the it will be credited with in two days of time to your account.
assistant
Thank you for your help.
user
You are most welcome and thank you for reaching us, have a nice day.
assistant