Hello.
user
Hello, how may I aid you?
assistant
Virginia Parker here. I want to attend my convocation ceremony, so please book my ticket from CLT to DTW.
user
When are you planning to make your journey?
assistant
I will be leaving on Oct 11 and returning on Oct 13.
user
May I know your departure time and arrival time?
assistant
I want to depart in the afternoon.
user
Do you have any other requirements?
assistant
I need a connecting flight.
user
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
assistant
No problem, I will find an alternative way to travel.
user
Thank you.
assistant
Thank you for your service.
user