Hello.
user
Hello, how can I assist you?
assistant
I'm Amy Martin. My holiday trip has been postponed. So, I would like to change my reservation which is under my name.
user
Ok, sure I will help you.
assistant
Thank you.
user
Sorry Amy Martin, there is no reservation been found on your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for choosing our agency.
assistant
You are welcome.
user