Hi.
user
Hello, how may I address you?
assistant
Could you please assist me in changing my existing reservation?
user
Sure, On what name the reservation was made formerly?
assistant
Helen Allen.
user
Ok, please wait.
assistant
Sure.
user
Thanks for waiting, there is no reservation found under your name in our data base.
assistant
Ok, no worries at all. Thank you.
user
Thank you for opting us.
assistant