Hello.
user
Hello. How can I help you out?
assistant
Owing an emergency, I want to cancel your reservation. Can you help me for that? My name is Daniel Davis.
user
Sure, I am here to help you. Can you please let me know you name to proceed further? Ok, please wait.
assistant
Sure, I will wait for your response.
user
Thanks for waiting, we did not find any active reservation on your name.
assistant
That's ok, thank you for checking.
user
Thank you for choosing us.
assistant
Welcome.
user