Hello.
user
Hello. How Can I help you?
assistant
As my plan to conduct a beer festival got cancelled due to some issues. So, please help me in cancelling my earlier reservation.
user
Sure.
assistant
Thank you.
user
May I know your good name?
assistant
I am Joseph Collins.
user
Please, wait.
assistant
Sure.
user
Thanks for waiting, there is a reservation found on your name. Shall I cancel it?
assistant
Yes, please cancel it.
user
Your reservation has been cancelled.
assistant
Thank you for your service.
user
Thank you for availing us.
assistant