Hello.
user
Hello. How may I help you today?
assistant
I have made a reservation earlier in a direct flight, so please help me to change my reservation to connected flight.
user
Sure, may I know your name?
assistant
Sure, my name is Carol Allen.
user
Please wait a moment.
assistant
Sure.
user
Your previous reservation found and may I know your new airport codes?
assistant
Sure, my airport codes are MSP - EWR.
user
May I know your travelling dates?
assistant
My planned dates are Sept 15th to 17th.
user
Do you need any specifications?
assistant
I prefer a connected flight.
user
Please wait a moment.
assistant
Sure.
user
There is a flight with one connection and the price is 200 in Delta Airlines, can I proceed with the reservation?
assistant
Ok, you can proceed.
user
Your ticket has been reserved with the flight number 1028 in economy class.
assistant
Thank you.
user
Thank you for reaching our service.
assistant