Hello.
user
Hello. How may I help you today?
assistant
I am Pamela Young. I would like to cancel my recent reservation, can you help me?
user
Please hold a moment, I will be checking for cancellation.
assistant
Sure.
user
Sorry, there are no active reservations on your name to cancel.
assistant
That's fine, thanks for your information.
user
Thank you for reaching our service.
assistant