Hi.
user
Hello, how can I help you?
assistant
Can you please help me with cancelling my recent reservation?
user
Sure, I am here to help you. May I know your name  please.
assistant
My name is Kathleen Allen.
user
Ok, please wait a minute I will get back to you.
assistant
Ok.
user
Thank you for your time, sorry no reservation found on your name.
assistant
That's ok. Thank you.
user
Thank you for reaching us, have a nice day.
assistant