Hello.
user
Hello, how can I help you today?
assistant
Actually my Hockey competition is postponed, so, that I want to change a existing reservation could you help me?
user
Can I know your name for documentation purpose?
assistant
Yes, my name is Cynthia Gonzalez.
user
Sorry, I didn't found any reservation basis on your details.
assistant
Ok, thank you for providing the information.
user
You are welcome.
assistant