Hi.
user
Hello, how can I assist you?
assistant
I just want to change an existing reservation as my trip got postpone due to my leaves are not approved. Can you please help me?
user
Sure, please provide me your name to check your current reservation.
assistant
I am Matthew Edwards.
user
Please wait for a while.
assistant
Sure.
user
We didn't find any reservation on your name in our system.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you.
assistant