Hello.
user
Hello.
assistant
My name is Betty Thompson.
user
How may I help you at this moment?
assistant
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure, take your time.
user
Sorry to say that, there is no reservation found based on your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for consulting us.
assistant