Hi.
user
Hello, how can I help you?
assistant
Due to severe health issue, my doctor prescribed me not to do journeys for a month. Can you please cancel my recent booking?
user
Sure, I will help you. Please share me your name?
assistant
My name is Shirley Walker.
user
Please wait for few minutes.
assistant
Sure.
user
There is no reservation with your name.
assistant
That's ok, no issues. Thank you.
user
Thank you for reaching us.
assistant