Hello.
user
Hello.
assistant
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
user
Sure, please help me with your good name?
assistant
My name is Kevin Lee.
user
Ok, please wait for few minutes.
assistant
Sure.
user
We found a reservation on your name, can I proceed with cancellation?
assistant
Yes, you can proceed.
user
Your recent reservation was cancelled.
assistant
Thank you.
user
Thank you for reaching us.
assistant