Hello.
user
Hello, how can I give assistance to you?
assistant
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
user
Sure, kindly mention your name to change your reservation.
assistant
Sure, my name is Karen Wilson.
user
Ok, please wait for a while.
assistant
Sure.
user
Thanks for being patience, there was no reservation found on your name.
assistant
No issues, thanks for your prompt response.
user
Thank you for opting our service.
assistant