Hello.
user
Hello, how may I aid you?
assistant
I want to cancel my recent reservation ticket. Could you help me?
user
Sure, we are here to help you from our agency. May I know your name to check your reservation status?
assistant
Jennifer Moore here.
user
Ok, please be on hold for a moment.
assistant
Ok.
user
Sorry, for the inconvenience we didn't find any reservation on your name in our records.
assistant
Thank you.
user
Welcome, thank you for reaching us.
assistant