Hello.
user
Hello, how may I render you today?
assistant
I made a reservation earlier to attend for a live concert, but due to some issues it got postponed, so I want to change my reservation. Will you help me?
user
Sure, I will help you with that.
assistant
Ok.
user
Can I have your name please to check the status of your reservation?
assistant
Sure, I am Nicholas Jones from Los Angeles.
user
Please wait for a minute.
assistant
Sure.
user
Thanks for waiting, no active reservation was found on your name in the database.
assistant
No problem, thanks for your effort.
user
Thank you for reaching us.
assistant