Hi.
user
Hello, what can I assist you for today?
assistant
I am Carolyn Thomas. I am reserved my flight ticket from New York to Washington because I have a client meeting in destination place but I got mail from my client that the meeting got postponed. so, can you please help me in changing my travelling dates of my journey?
user
Sure, I will try my best to help you in changing your flight ticket reservation.
assistant
Ok, thank you for accepting my request and please check I have reserved my flight ticket in the moth of September. So please check with that.
user
Sorry to say this Thomas, I am not able to find any reservation under your name Thomas in the month which you have mentioned in our booking list to change.
assistant
Ok, fine thank you for checking my reservation in your database but something may went wrong at the time booking.
user
Yes, It might be the reason Thomas. You are most welcome, thank you for choosing our service.
assistant