Hello.
user
Hello.
assistant
I'm Barbara Carter.
user
Carter, how can I assist you?
assistant
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
user
Please wait for a moment.
assistant
Sure, take your time.
user
Sorry, no reservation is found by your name.
assistant
Ok, no issues. Thank you for checking.
user
Thank you for contacting us.
assistant
You are welcome.
user