Hello.
user
Hello, how can I help you?
assistant
My name is Virginia Parker, I am planning to go to a friend's birthday party. So please help me to book a flight ticket from PHL on 10/11.
user
Please mention your journey details clearly.
assistant
The destination airport is New York, NY-JFK and the return was on  10/13.
user
Ok. Give me a moment.
assistant
Ok.
user
Sorry Parker, there is no flight with your requirements.
assistant
It's ok, thank you for the information.
user
Thank you for choosing us.
assistant