Hi.
user
Hello. How may I help you?
assistant
Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me in cancelling my reservation?
user
Sure, may I know your name?
assistant
My name is Carol Lopez.
user
Ok, please wait a minute.
assistant
Sure.
user
Your ticket has been cancelled successfully.
assistant
Ok, thank you for your help.
user
Most welcome.
assistant