Hi, I am  Linda Williams.
user
Hello, how can I aid you today?
assistant
Due to the sudden change in climate, my FIFA tournament has been cancelled. So I want you to cancel my existing reservation?
user
Sure, I will help you with that. Please wait for a while.
assistant
Sure.
user
Sorry, there is no reservation found on your given name.
assistant
Ok, no worries at all.
user
Thanks for choosing us.
assistant
Thanks for your help.
user