Hello. I am Patricia Evans.
user
Hello, how may I help you today?
assistant
I am planning to cancel my recent reservation, due to heath issue. Can you please cancel my reservation?
user
Sure, we are here to help you. Please wait a minute.
assistant
Thank you, I will wait for your reply.
user
We have not found any reservation with your name to cancel.
assistant
That's fine, thank you for your service.
user
Thank you for availing us.
assistant