Hello.
user
Hello, How may I help you?
assistant
My wife is sick, so I have to cancel a reservation I made, can you please help me to cancel my reservation?
user
Sure, May I know your name?
assistant
My name is Debra Lopez.
user
Sorry, No reservation found on your name.
assistant
Thanks you so much for your kind information.
user
Thank you, Have a nice day.
assistant