Hello.
user
Hello, how can I assist you today?
assistant
I want to change my current reservation, can you help me please?
user
Sure, I will help you. Can you please provide me your name for checking your reservation status?
assistant
Ok, my name is Frank Campbell.
user
Frank, please wait for sometime.
assistant
Sure.
user
Frank, I have not found any reservation by your name.
assistant
Ok, not an issue. Thank you for checking.
user
Thank you for choosing us and have a nice day.
assistant
Welcome.
user