Hello.
user
Hello, what type of service you are expecting from our agency?
assistant
I am Kevin Hill. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
user
Sure, I will try my best in cancellation of your reservation.
assistant
Sure.
user
Sorry to say this Kevin, there are no active reservations under your name to cancel.
assistant
That's fine. Thank you for your service.
user
You are most welcome, thank you for availing our service.
assistant