Hi.
user
Hello. What help do you require from us?
assistant
I am planning for a holiday trip with my brother, can you please help me to book my flight ticket from MSP to IAH?
user
Sure, I am gleeful to assist you. May I know your preferred dates of journey?
assistant
Thank you. I have to depart on Mar 14th and return back on Mar 16th.
user
Would you like to travel in a connecting flight or a direct flight?
assistant
I am looking for a direct flight.
user
Can I have your name please?
assistant
My name is Sharon Martinez.
user
Is there any other preferences that you would like to add before booking?
assistant
No.
user
Thank you for providing all necessary details, please stand by I will check and revert to you.
assistant
Sure.
user
Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
assistant
Oh! Not an issue. Anyway, thank you for the information.
user
Thank you for approaching us.
assistant