Hi.
user
Hello, how may I aid you?
assistant
Owing an emergence, I want to change my existing my existing reservation.
user
Sure, I will help you. May I know your name please?
assistant
My name is Kimberly Wright.
user
Please be on hold.
assistant
ok.
user
We found a reservation in your name. Can I have your journey details?
assistant
Ok. My travel dates are 05/02 and 05/04. Airport codes are PHL-AUS.
user
We found a flight in an airline UA of number 1006 having a single connection. Shall I reserve?
assistant
You can proceed.
user
Your flight ticket is booked. Thanks for your approach.
assistant
Thanks for the help.
user