Hello.
user
Hello.
assistant
I am Timothy Lopez.
user
How may I help you?
assistant
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a minute.
assistant
Sure.
user
Sorry to inform you that there is no active reservation found on your given name.
assistant
Ok, no problem. Thank you for the information.
user
Thanks for reaching us, have a nice day.
assistant