Hello.
user
Hello. How can I help you?
assistant
I need your assistance in making few changes in my recent booking.
user
Sure, please mention your name to check your reservation details in our database.
assistant
Ok. My name is Jennifer Hill.
user
Thank you, please wait for a while.
assistant
Sure, I will wait.
user
Sorry, I did not find any reservation by your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant