Hello.
user
Hello. How can I assist you?
assistant
I am Katherine Collins, want to alter my reservation dates. Can you please help me?
user
Ok, I will assist you with that. Please wait a moment I will check.
assistant
Sure.
user
Thank you for waiting. Sorry, the reservation you have asked for does not exist in our reservation records.
assistant
It's ok, thank you.
user
Thank you for choosing our agency.
assistant