Hello,.
user
Hello,.
assistant
I am Katherine Walker.
user
How may I help you?
assistant
I want to cancel my recent reservation due to the sudden demise of my great grand father. Can you be my helping hand in this?
user
Sure, I will help you.
assistant
Thank you.
user
Please give me a moment, I will check the reservation list and get back to you.
assistant
Sure, I will wait.
user
Thanks for your time, there is no reservation found in our database with your given name.
assistant
Not a problem. Thank you for your information.
user
Thank you for choosing us, have a great day.
assistant