Hello.
user
Hello, how may I help you today?
assistant
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
user
Sure, I am glad to help you.
assistant
Thank you.
user
May I know your good name?
assistant
Yes, I am Ronald Lewis.
user
Please be on hold.
assistant
Sure, I will.
user
There is no reservation found on your name in our database.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for availing us.
assistant