Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
user
Sure, may I know your name please?
assistant
My name is Deborah Hall.
user
Please standby.
assistant
Ok, I will wait.
user
Thank you for your time, we did not find any active reservation in your name to cancel.
assistant
Anyway, thanks for the information.
user
Thank you for reaching us.Hope to serve you again.
assistant