Hi. Michael Carter here.
user
Hello. How can I assist you today?
assistant
Due to high fever, I am unable to travel. So, please can you cancel my reservation?
user
Sure, please give me a moment.
assistant
Ok.
user
Thank you for waiting, there is no reservation found under your name.
assistant
It's ok. Thank you for your help.
user
Thank you for reaching us, have a great day.
assistant