Hi.
user
Hello, how may I aid you?
assistant
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
user
Sure, could you please provide your name to check your reservation status?
assistant
Sure, my name is Jack Scott.
user
Ok, I found a reservation on your name in my database and cancelled it successfully.
assistant
Ok, thank you for cancelling my ticket.
user
Thank you for choosing us, have a nice day.
assistant