Hi.
user
Hello, how can I guide you for today?
assistant
Barbara Parker here. I would like to spend some more days with my family, so please help me in changing my existing reservation.
user
Please give me a minute, I will check the status of your existing reservation.
assistant
Ok.
user
Sorry, there is no reservation found under your name in our database.
assistant
That's ok, thank you for your help.
user
Thank you for contacting us, have a nice day.
assistant
Most welcome.
user