Hi.
user
Hello, how can I assist you for the day?
assistant
I am Catherine Carter. I would like to change my existing reservation due to rainfall at my place I could not attend my seminar.
user
Sure, I am here to help you. Please wait for a moment.
assistant
Sure.
user
Sorry, we found no reservation on your name.
assistant
Ok, no issues at all.
user
Thank you for choosing us. have a great day.
assistant
Thank you for your information.
user