Hello.
user
Hello, how can I help you today?
assistant
As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?
user
Sure, do let me know your name please?
assistant
Sure, my name is Alexander Jones.
user
Sorry, no reservation found with your name in our agency portals.
assistant
Not a problem, anyway thank you for the information.
user
Thank you for contacting us.
assistant