Hello, My name is Christine Hill.
user
Hello, how may I help you?
assistant
As I met with a sudden medical emergency, I would like to cancel my existing reservation. Can you help me, Please?
user
Ok, I will help your to cancel the reservation. Please wait a moment.
assistant
Sure.
user
Sorry, there is no reservation found on that name.
assistant
OK. Thank you, For your help and support.
user
Hope to serve next time. Thank you.
assistant