Hi.
user
Hello. How can  I aid you?
assistant
Can you please help me in cancelling my recent reservation? As my health is not good to do journeys.
user
Sure, I can help you. May I know your name?
assistant
My name is Patricia Mitchell.
user
Give me a minute.
assistant
Sure.
user
Thanks for your time. We didn't found any reservation by this name.
assistant
That's ok, thank you.
user
Thank you for reaching us.
assistant