Hello.
user
Hello.
assistant
I am Gary Lee.
user
How may I assist you today?
assistant
Unfortunately my exams was got postponed so I want to cancel my reservation, can you please help me to cancel my reservation?
user
Sure, I'll help try to help you in cancellation.
assistant
Thank you.
user
Please wait a moment I will check the reservation status.
assistant
Ok, I will wait for your response.
user
Thank you for waiting, sorry to inform you that there is no reservation found by your name.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us.
assistant