Hello.
user
Hello. How may I aid you at this moment?
assistant
I need you to make few changes in my recent flight booking.
user
Ok, I will help you with that. Can I know your name?
assistant
Yes, my name is Gary White.
user
Please wait for a minute.
assistant
Sure, I will wait.
user
Sorry to say that, there is no reservation found on your name in our database.
assistant
That's ok. Thank you.
user
Thank you for reaching us.
assistant