Hi,.
user
Hello. How can I help you?
assistant
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
user
Sure, I am here to help you. May I know your name please?
assistant
Thank you. I am Donna King.
user
Ok, please stand by.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
Sorry to inform no reservation found on your name.
assistant
Ok, no issues. Thanks for the information.
user
Thank you for reaching us, have a nice day.
assistant