Hello.
user
Hello, how can I assist you today?
assistant
I am Roberts Robinson, I want to cancel my reservation as my plan to meet my sister is cancelled. Can you help me to cancel my reservation?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Thank you for the information.
user
Thank you for opting us.
assistant