Hello.
user
Hello.
assistant
Kimberly Walker here.
user
how can I abet you today?
assistant
I want to change my existing reservation which I have done in the past.
user
Sure, I will help you. Please hold on for a while.
assistant
Ok.
user
Sorry Walker, no reservation found with your name to change your reservation.
assistant
It's ok, anyway thank you for the help.
user
Thank you for contacting us.
assistant