Hello.
user
Hello, how can I assist you for today?
assistant
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
user
I am happy to help you with that. Can you please provide your name to check the reservation status?
assistant
Previously I have reserved my ticket with the name Carolyn Rodriguez.
user
I have found your reservation, are you sure shall I cancel your reservation?
assistant
Sure, please go ahead.
user
I have cancelled your reservation as per your interest.
assistant
Thank you for your service.
user
You are welcome, thank you for choosing our service.
assistant