Hello.
user
Hello.
assistant
I am Karen Perez.
user
How can I aid you at this moment?
assistant
I am looking to cancel my recent ticket because I have to attend an important meeting on the same departure date. Can you please help me in cancelling the ticket?
user
Sure, I will help you with that.
assistant
Thank you.
user
Please wait a moment, I will check your reservation status.
assistant
Ok, take your own time.
user
There is no previous reservation available in your name.
assistant
It's ok, thank you for searching.
user
Thank you for choosing us, have a nice day.
assistant
You are welcome.
user