Hello.
user
Hello, how may I assist you?
assistant
I am Carolyn Parker. I want to book a change my reservation due to heavy rainfall at my place. Can you help me?
user
Sure, I can help you.
assistant
Thank you.
user
I will check the reservation data list, so please wait a moment.
assistant
Sure.
user
Carolyn Parker, There is no active reservation on your name.
assistant
Ok, Thank you.
user
Thank you.
assistant