Hi.
user
Hello. How can I help you?
assistant
Due to heavy rains my tournament got postpone, so I want to cancel my recent reservation. Can you help me in cancellation?
user
Sure, I will help you to cancel your reservation.
assistant
Thank you.
user
Ok, may I know your name to check your previous reservation?
assistant
I am Amanda Allen.
user
Sorry, no reservation found on your name to cancel your reservation.
assistant
Ok, not an issue. Thank you for your information.
user
Welcome, have a nice day.
assistant