Hello.
user
Hello, how can I assist you for the day?
assistant
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
user
Sure, I am here to help you. May, I know your good name?
assistant
I am Jacob Jones.
user
Sorry, we found no reservation on your given name.
assistant
That's ok. Anyways, thank you for your help.
user