Hello, I am Kenneth Collins.
user
Hello Collins, how may I aid you?
assistant
Can you aid me in doing some changes in my existing reservation?
user
Sure, I am here to help you. Hold on for a moment. Let me check.
assistant
Take your time.
user
Sorry Collins, there are no flights reserved on your given name.
assistant
No issues. Thank you for checking.
user
Welcome, thank you for choosing us. Have a safe flight.
assistant
You are welcome.
user