Hi. I am Emily Wright.
user
Hello, How can I assist you today?
assistant
I want to cancel my reservation due to my exams dates were changed. Can you help me with this?
user
Sure, we are gleeful to help you.
assistant
Thank you.
user
Please wait a while.
assistant
Sure.
user
Thank you for waiting.
assistant
Ok.
user
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
assistant
Not an issue. Thank you for your help.
user
Thank you for choosing us, Have a great day!.
assistant