Hi. I am Joseph Nelson.
user
Hello, how may I support you today?
assistant
Owing an emergency want to cancel my reservation, so can you help me with it please?
user
Sure, I will help you with cancellation.
assistant
Thank you.
user
Please wait for a moment, while I check for the reservation.
assistant
Ok.
user
Thank you for waiting. I found your reservation, shall I cancel your reservation?
assistant
Yes, please.
user
Your reservation has been cancelled.
assistant
Thank you for the help.
user
Thank you for visiting us, we hope see you again.
assistant