Hello. Myself Joseph White.
user
Hello. How may I help you?
assistant
I need to cancel my reservation so please help me with that.
user
Sure, wait for a minute please.
assistant
Thank you, take your time.
user
I have searched online but I could not find your flight reservation to cancel it.
assistant
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
user
Thank you.
assistant