Hello, I am Joseph Walker.
user
Hello, how may I help you?
assistant
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment, I will check your details in our database and revert to you with the status.
assistant
OK.
user
Unfortunately, there is no reservation exist on the name Joseph Walker.
assistant
No problem, thank you for the information.
user
Thank you for contacting us.
assistant