Hello,.
user
Hello, how may I oblige you today?
assistant
I am Michael Thomas. I just want to cancel my recent reservation, my football tournament has been rescheduled to future dates. Can you please help me with cancellation?
user
Sure, we are blissful to help you. Please hold a moment, let me check your reservation and let you know.
assistant
Ok.
user
Thanks for your time, unfortunately no reservation found on your name.
assistant
Ok, no issue. Thank you for your assistance.
user
Thank you for opting us, have a pleasant day.
assistant