Hi.
user
Hello, How can I serve you?
assistant
As my plan for holiday trip was postponed, I want your help in changing an existing reservation.
user
Sure. May I know your name for checking in reservation?
assistant
My name is Jennifer Jackson.
user
Ok, Please standby.
assistant
Ok.
user
Thanks for waiting, Unfortunately, there is no reservation found with your name. Thank you for availing us.
assistant
Thanks for the information.
user