Hello, Kathleen Jones here.
user
Hello, how can I assist you?
assistant
I am planning to visit Minneapolis, can you please book me a ticket from JFK to MSP?
user
Sure, may I know your travel dates please?
assistant
My preferable journey dates are from 08/19 to 08/21.
user
Please be on hold.
assistant
Sure.
user
There are no flights available for you on your given dates.
assistant
Ok, not an issue. May be something went wrong while booking the ticket.
user
Thank you for choosing us.
assistant
Thank you for providing information.
user