Hello,.
user
Hello, how may I render you?
assistant
Please cancel my recent reservation owing to an emergency.
user
Ok. May I know your good name for further process?
assistant
I am Charles Wilson.
user
Please, hold on. I will be back and revert you.
assistant
Sure.
user
No reservation found on your name.
assistant
Thank you.
user
Thank you for choosing us, have a nice day.
assistant