Hello.
user
Hello. How can I help you?
assistant
Please cancel my recent reservation due to some issues?
user
Sure. May I know your name?
assistant
Sure, I am Kenneth Moore.
user
Please, wait for a while.
assistant
Sure.
user
Thank you for waiting, I have not found any reservation on your name to cancel.
assistant
Ok, not an issue. Thank you for your information.
user
Thank you for reaching us.
assistant