Hello.
user
Hello. How may I assist you?
assistant
I want to cancel my recent reservation, can you please help me?
user
Sure, I will help you. May I know your name to check the reservation status?
assistant
Carol Williams here.
user
Please, hold on a moment.
assistant
Sure,I will wait.
user
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
assistant
Please cancel.
user
Your ticket has been cancelled successfully.
assistant
Thank you for cancelling.
user
Thank you for reaching us.
assistant