Hello.
user
Hello, how may I assist you today?
assistant
I am Jessica Phillips. I want to change my existing reservation due to postponed of my exams dates. Can you please help me with this?
user
Sure, we are here to help you. Please wait a moment.
assistant
Thank you. Sure.
user
Thank you for your time, sorry, no reservation found with provided name.
assistant
Ok, no problem. Thank you for your information.
user
Thank you for opting us.
assistant