Hello.
user
Hello.
assistant
Betty Hill here.
user
Hill, how can I help you?
assistant
I want to change my existing reservation due to some health issues, can you please help me in that?
user
Please wait for a moment.
assistant
Sure, I will wait for your response.
user
Sorry Hill, no reservation found by your name in our database.
assistant
That's ok, no problem. Thank you for checking out.
user
My pleasure, have a great day.
assistant