Hello.
user
Hello, how may I guide you today?
assistant
I want to change my reservation as my exam got postponed to other dates, so please help me to change.
user
Sure, we are glad to help you to change it.
assistant
Thank you.
user
To proceed further, Let me know your name.
assistant
Sure, I am Gregory Phillips from New York.
user
Thanks for your name, please wait for a moment.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name.
assistant
No issues, thanks for your service.
user
Thank you for availing our service.
assistant