Hello.
user
Hello, how can I serve you?
assistant
Can you aid me to change my reservation due to an emergency?
user
Sure, I am here to help you.
assistant
Thank you.
user
May I know your name please?
assistant
Robert Robinson here.
user
Sorry to inform you that there is no active reservation on your given name.
assistant
No issue. Thank you.
user
Thanks for contacting us.
assistant