Hello.
user
Hello. How can I assist you?
assistant
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
user
Sure, I will help you.
assistant
Thank you.
user
Please help me with your name to check your reservation status.
assistant
Sure, my name is Edward Baker.
user
Baker, no reservation has been found on your name.
assistant
Ok, no problem.
user
Thank you for choosing us.
assistant
Thank you for your information.
user