Hi.
user
Hello, how can I help you today?
assistant
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
user
Sure, can I have your name please?
assistant
Dennis Wright.
user
Ok, please hold on a moment.
assistant
Ok.
user
Thanks for waiting, there is no active reservation on your given name.
assistant
No issue, Thank you for the information.
user
Thank you for reaching us.
assistant