Hello.
user
Hello. How may I aid you?
assistant
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
user
Sure, I am here to help you with that. Can I know your name to proceed?
assistant
Thank you for your response, my name is Jack Evans.
user
Please wait for a moment to check your recent reservation details.
assistant
Ok.
user
Sorry to say, there is no reservation found on your name in my records.
assistant
Oh! It's ok, no problem. Thank you for your information.
user
Thank you for reaching us, have a nice day.
assistant