Hello.
user
Hello. How may I assist you today?
assistant
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
user
Sure, I will help you. Can you please provide your name to check your previous reservation status?
assistant
Sure, my name is Justin Robinson.
user
Ok, please wait to check.
assistant
Ok.
user
Sorry to inform you that, there is no reservation found with your name in our records.
assistant
That's ok, thank you.
user
Thank you for approaching us, have a great day.
assistant