Hello.
user
Hello, how can I assist you?
assistant
I need to change my recent reservation, can you please help me?
user
Sure, may I know your name to check your ticket from our database.
assistant
Myself Elizabeth Clark.
user
We regret to inform you that there is no active reservation found on your name.
assistant
That;s ok, thank you for the information.
user
Thank you for contacting us.
assistant
That's ok, thank you for the information.
user