Hello.
user
Hello.
assistant
I am Amy Baker.
user
How may I assist you today?
assistant
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
user
Sure, I am here to help you with that.
assistant
Thank you.
user
Please wait for a minute.
assistant
Sure.
user
We are regret to say that, there is no reservation found on your name in our database.
assistant
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
user
Thank you for reaching us.
assistant
Most welcome.
user