Hi.
user
Hello, how can I assist you?
assistant
Please help me out in cancelling the recent reserved ticket.
user
Sure, I can help you with that. May I know your good name please?
assistant
Pamela White is my name.
user
Please wait while I'll check your reservation status.
assistant
Ok.
user
Pamela White, there is no active reservation found under your name to do cancellation.
assistant
That's ok, thank you.
user
Thank you for choosing us.
assistant