Hello, I am Jack Lewis.
user
Hello, how may I assist you?
assistant
As my pod lead did not approve my leave, I would like to change my existing reservation.
user
Sure, please give me a moment.
assistant
Ok, take your time.
user
Sorry Jack, no ticket is showing on your name.
assistant
That's ok, thank you for checking.
user
You are welcome. Thank you for reaching us.
assistant
Welcome.
user