Hello.
user
Hello. How can I help today?
assistant
I am Stephen Parker. I want to cancel my reservation due to some crisis in my location, can you help me out please?
user
Ok, I will aid you with the cancellation. Please wait a moment.
assistant
Ok.
user
Sorry Stephen Parker, there is no reservation been found on your name.
assistant
That's ok, no problem. Anyway thank you for your help.
user
Thank you availing our agency.
assistant