Hello.
user
Hello, how may I serve you at this moment?
assistant
Samuel Turner here. My wedding has been postponed, so I want to reschedule my itinerary dates.
user
Sure, we are here to help you. May I know your name please? Sorry please wait for a while.
assistant
Ok.
user
Sorry we did not find any reservation with your name in our database.
assistant
No problem, thank you.
user
Thank you for opting us.
assistant