Hello.
user
Hello, how may I help you?
assistant
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
user
Sure, I am here to help you for this. May I know your name please?
assistant
My name is Susan Rodriguez.
user
Please wait for a while.
assistant
Ok.
user
Sorry for inconvenience, no reservation is found under your name.
assistant
Anyway, thanks for the information.
user
Thank you very much for contacting our agency.
assistant