Hello.
user
Hello, how may I aid you today?
assistant
I am Jeffrey Turner. I need to cancel my recent reservation due to postpone of my exams. Could you please help me in doing that?
user
Sure, we are here to help you. Please wait a moment, let me check your reservation and let you know.
assistant
Sure.
user
Thank you for your valuable time, sorry, no reservation found with provided name.
assistant
No problem, thank you for your information.
user
Thank you for approaching us.
assistant