Hi,.
user
Hello.
assistant
I am Ruth Baker.
user
Thanks for sharing your name. How can I help you? Ruth Baker.
assistant
Could you please help me out in changing my existing reservation? As my planned trip has been postponed to some other dates.
user
Sure, wait a minute. I will revert to you.
assistant
Sure.
user
Thanks for waiting, there is no reservation found on your name to proceed further.
assistant
Oh! may be I made a wrong booking, thank you anyways.
user
Ok, Thank you for choosing us.
assistant