Hello.
user
Hello. How may I aid you?
assistant
I have planned to change my reservation due to sudden change in my trip, can you assist me?
user
Ok, may I know your name?
assistant
Lisa Roberts.
user
Please wait.
assistant
Sure.
user
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
assistant
No problem, thank you for searching.
user
Welcome Lisa Roberts.
assistant