Hello, I am Dorothy Clark.
user
Hello, how may I help you today?
assistant
Due to climate problem I need to cancel my reservation. Can you cancel the reservation?
user
Ok, hold on a moment I will get back to you.
assistant
Sure.
user
Thanks for holding on, we have not found any reservation on your given name.
assistant
Ok, no problem. Thanks for your information.
user
Thank you for choosing us.
assistant