Hello.
user
Hello.
assistant
Timothy Miller here.
user
How may I serve you today?
assistant
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
user
Sure, please be on hold.
assistant
Ok, take your time.
user
Thank you for your time, we did not find any active reservation in your name to make changes further.
assistant
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
user
Thank you for reaching us.
assistant