Hello.
user
Hello. How can I assist you at this moment?
assistant
I want to cancel my recent reservation due to some health issue. Can you help me?
user
Sure, I will help you with that.
assistant
Thank you.
user
Can I have your name please to check your reservation status?
assistant
Yes, I am Sarah Thomas.
user
Ok, please wait a moment to check your reservation status.
assistant
Ok.
user
Sorry Sarah Thomas, no reservation has found under your name to cancel.
assistant
Ok, no problem.
user
Thank you for choosing us, have a good day.
assistant
Thank you for your information.
user
Most welcome.
assistant