Hello.
user
Hello, how can I give assistance to you?
assistant
Due to some emergency issues, I would like to change my reservation. Will you please help me?
user
Sure, I am glad to help you to change your existing reservation.
assistant
Thank you.
user
Can I have your good name, to check with the previous reservation?
assistant
Sure, you can check the reservation on the name of Samantha Phillips.
user
Thanks for providing your name, please wait for a couple of minutes.
assistant
Sure.
user
Thanks for your time, there was no reservation found on your name to change it.
assistant
No worries, thank you.
user
Thank you for availing us.
assistant