Hello.
user
Hello, how can I help you?
assistant
I made a reservation earlier to attend a family function but due to some issues it has been postponed. Can you help me with changing my reservation?
user
Sure, may I know your good name?
assistant
I am Lisa Lee.
user
Please wait for a moment.
assistant
Sure.
user
Sorry to say that, no reservation was found with your good name.
assistant
Ok, no problem. Thank you for your quick response.
user
Thank you for reaching us.
assistant