Hello.
user
Hello.
assistant
My name is Amy Adams.
user
How may I serve you today?
assistant
I want to make some changes in my existing reservation, can you please help?
user
Sure, we are here to help you.
assistant
Thank you.
user
Please wait a moment I will check the reservation list.
assistant
Sure.
user
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
assistant
No worries, thank you.
user
Thank you for approaching us.
assistant