Hello.
user
Hello, can you please tell me your name?
assistant
Yes, myself James Roberts.
user
Ok, James what can I do for you?
assistant
Due to heavy rains in our area I am unable to have a move from here.So, I would like to change my reservation which I have done last week.
user
Ok, Roberts I check and let you know about your reservation.
assistant
Sure, have your time.
user
Sorry Roberts, no reservation found on your name.
assistant
Oh! it might not have confirmed by your agent on that day when I have reserved.
user
Thank you for connecting with us.
assistant
Most welcome.
user