Hello.
user
Hello, how may I support you?
assistant
Catherine Mitchell here. I would like to cancel my recent reservation due some abnormal weather condition at my destination location, can you please help me out with that?
user
Sure, let me check the reservation list and revert you.
assistant
Thank you for accepting my request. I will wait for your response.
user
We could not find any reservation by the name you provided.
assistant
Ok, no issues. Anyway thank you for checking out.
user
Thank you for approaching us.
assistant