Hi.
user
Hello. How can I assist you at this moment?
assistant
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
user
Sure, I am here to help you with that changing reservation.
assistant
Thank you.
user
Can you please let me know your name to check the previous reservation status?
assistant
Amy Martin here.
user
Please wait for a while.
assistant
Ok.
user
Thank you for waiting.
assistant
Thank you.
user
There is no reservation found on your name in our reservation list to change.
assistant
Ok, no problem. Thank you.
user
Thank you for reaching us, have a great day.
assistant