Hi. I am Kenneth Thomas.
user
Hello, how can I aid you today?
assistant
I would like to change my existing reservation, due to rainfall my tennis match has been postponed. Could you please help me?
user
Sure, please wait for a moment.
assistant
Sure.
user
Sorry, there was no reservation found with your name.
assistant
Ok, no issues. Thank you for your information.
user
Thank you for opting us.
assistant