Hello.
user
Hello. How may I help you?
assistant
I want to change my reservation as my meeting with company share holders at Washington office got postponed. Can you help me with that?
user
Sure, may I know your name?
assistant
My name is Michael Campbell.
user
Thank you for providing us your name. Please wait, I will check your reservation status and let you know.
assistant
Ok.
user
Sorry, I have not found any reservation under your name in our database.
assistant
Ok, thank you for the information.
user
You are welcome and thank you for choosing us.
assistant